3 YEAR 36,000 MILE
LIMITED WARRANTY
This LIMITED WARRANTY covers all owners within the warranty period from the original in service date. Rockport
Commercial Vehicles warrants that the truck body shall be free from defects in factory materials and workmanship made
or supplied by Rockport, under normal use and service, in accordance with and for the periods specified in the following
schedule:
ITEM
WARRANTY PERIOD
All body components manufactured or
Installed by Rockport Commercial Vehicles.
3 year or 36,000 miles,
whichever occurs first.
Basic body structure: floor, ceiling, sidewalls,
and rear wall with attaching structure.
5 years or 50,000 miles,
whichever occurs first.
Adjustments of moving parts, such as doors, hinges, latches, or roll up doors are not reimbursable
after 30 days in service. Light bulbs are not reimbursable after 30 days in service. Paint and sealant
is Limited to 1 year from the original purchase date. All electrical (with the exception of bulbs) is
Limited to 1 year from the original purchase date. Pine Wood Flooring is covered for gaps, cracks and
or splits up to 90 days from the date of release to the original purchaser.
The warranty begins on the original retail delivery date. ANY IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE
COVERAGE PERIODS OF THIS WARRANTY. (Some states do not allow limitations on how long an implied warranty lasts, so the
above limitation may not apply to you.)
The original retail purchaser must conduct a thorough inspection of the vehicle before taking delivery; and should a defect in parts or
workmanship develop which is attributed to Rockport’s manufacturing or installation of components, and if you contact the selling dealer
immediately upon discovery of the defect, Rockport will, in the method it determines, at its sole option to be necessary, repair or replace
any such defective component at its own cost and expense, exclusive of freight costs and import duties and/or fees if applicable.
Should you require additional information or assistance relating to matters covered by this warranty; it can be obtained by calling
Rockport Commercial Vehicles at (888) 711-1600 or in writing at 2323 Middlebury Street, Elkhart, Indiana 46516.
AS THE WARRANTOR, ROCKPORT SPECIFICALLY EXCLUDES ANY OBLIGATION FOR THE CONSEQUENTIAL DAMAGES OR
INCIDENTAL EXPENSES FOR THE BREACH OF THIS WARRANTY OR ANY IMPLIED WARRANTY. CONSEQUENTIAL
DAMAGES OR INCIDENTAL EXPENSES INCLUDE, BUT ARE NOT LIMITED TO, SUCH ITEMS AS LOSS OF USE OF THE
VEHICLE, LOSS OF TIME, INCONVENIENCE, ROAD SERVICE CHARGES, TELEPHONE, TRAVEL, LODGING, AND CARGO
DAMAGE OR OTHER COMMERCIAL LOSSES. (SOME STATES DO NOT ALLOW THE EXCLUSION OF LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.)
THIS WARRANTY DOES NOT APPLY TO:
A.
B.
C.
D.
Truck chassis, engine, cab and tires (which are warranted separately by manufacturers of these components).
Damage resulting from tire failure.
Wheel alignment or damage resulting from misalignment.
The refrigeration unit, cab AC and/or 110V generator, if so equipped (which are warranted separately by the manufacturer
thereof).
E. The exterior finish of the vehicle is limited under the above warranty for a period of 1 year from the date of delivery against
unsatisfactory application only.
F. Damage to the trim and appearance items located in or on the unit where the damage is due to condensation, exposure to
the elements, normal wear, and failure to perform regular maintenance and care.
G. Minor imperfections or defects that do not materially impair or affect the fair market value of the vehicle or its suitability for its
intended use.
H. Additions, alterations, or installations made by persons, including dealers, other than the manufacturer and defects arising
out of or attributable to such additions, alterations, installations or aftermarket products supplied by customer.
I. Defects attributable to abuse or misuse of the product, overloading the vehicle beyond the GVWR, or for uses for which it is
not intended.
J. Damage resulting from failure to promptly notify and comply with the instructions of the dealer or manufacturer about defects
when noted.
K. Claims resulting in repairs and/or modifications made without approval of Rockport Commercial Vehicles
L. Deterioration caused by corrosive, hazardous of unsafe cargo.
M. Tightening of U-bolts.
N. Deterioration due to damage or misuse (including, but not limited to, the use of forklifts and pallet jacks).
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH
VARY FROM STATE TO STATE.
The intended use of this van body is the carrying of cargo. The van body is not designed nor built for passenger occupancy, nor for the hauling of cargo
in excess of its gross vehicle weight rating (GVWR) or exceeding an axle rating (GAWR).
FORM: WARRANTY DATE: 09/17