THAC: TRUE HORIZONTAL AIR CURTAIN

INSTALLATION MANUAL
TRUE
manufacturing co., inc.
thac
CONGRATULATIONS!
You have just purchased the finest commercial refrigerator
available. You can expect many years of trouble-free operation.
TABLE OF CONTENTS
SAFETY INFORMATION
Safety Precautions 1
Proper Disposal, Connecting Electricity, & Adapter Plugs 2
INSTALLATION
Ownership, Uncrating, & How to Connect to Electricity 3
Wire Gauge Chart 3
Recommended Operating Conditions 4
Locating and Leveling 5
Installation of Legs or Castors 6
Sealing Cabinet to the Floor 6
OPERATION
Startup 7
Electronic Temperature Controls Sequence of Operation 8
MAINTENANCE, CARE, CLEANING
Cleaning Condenser Coil 12
Important Warranty Information 13
Stainless Steel Equipment Care and Cleaning 14
General Maintenance 15
THAC-48
WARRANTY
Warranty 16
INSTALLATION MANUAL
thac: true horizontal air curtain
TRUE MANUFACTURING CO., INC.
2001 East Terra Lane • O’Fallon, Missouri 63366-4434
(636)-240-2400 • FAX (636)-272-2408 • INT'L FAX (636)272-7546 • (800)-325-6152
Parts Department (800)-424-TRUE • Parts Department FAX# (636)-272-9471
Web: www.truemfg.com
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NOTICE TO CUSTOMER
Loss or spoilage of products in your refrigerator/
freezer is not covered by warranty. In addition to
following recommended installation procedures
you must run the refrigerator/freezer 24 hours
prior to usage.
SAFETY INFORMATION
How to Maintain Your True Refrigerator to Receive the Most Efficient and Successful Operation.
You have selected one of the finest commercial refrigeration units made. It is manufactured under strict quality controls with only the best
quality materials available. Your TRUE cooler when properly maintained will give you many years of trouble-free service.
WARNING: Use this appliance for its intended purpose as described in this Owner Manual.
TO LOCATE REFRIGERANT TYPE, SEE SERIAL LABEL INSIDE CABINET. This cabinet may contain fluorinated greenhouse
gas covered by the Kyoto Protocol (please refer to cabinet’s inner label for type and volume, GWP of 134a= 1,300. R404a= 3,800).
FOR HYDROCARBON REFRIGERATION ONLY (R-290) SEE BELOW:
•DANGER - Risk of fire or explosion. Flammable refrigerant used. Do not use mechanical devices to defrost refrigerator. Do not
puncture refrigerant tubing.
•DANGER - Risk of fire or explosion. Flammable refrigerant used. To be repaired only by trained service personnel. Do not puncture
refrigerant tubing.
•CAUTION - Risk of fire or explosion. Flammable refrigerant used. Consult repair manual/owner’s guide before attempting to service
this product. All safety precautions must be followed.
•CAUTION - Risk of fire or explosion. Dispose of properly in accordance with federal or local regulations. Flammable refrigerant used.
•CAUTION - Risk of fire or explosion due to puncture of refrigerant tubing; follow handling instructions carefully. Flammable refrigerant
used.
•
CAUTION - Keep clear of obstruction all ventilation openings in the appliance enclosure or in the structure for building-in.
SAFETY PRECAUTIONS
When using electrical appliances, basic safety precautions should be
followed, including the following:
• This refrigerator must be properly installed and located in
accordance with the Installation Instructions before it is used.
• Do not allow children to climb, stand or hang on the shelves
in the refrigerator. They could damage the refrigerator and
seriously injure themselves.
• Do not touch the cold surfaces in the freezer compartment
when hands are damp or wet. Skin may stick to these
extremely cold surfaces.
• Do not store or use gasoline or other flammable vapors and
liquids in the vicinity of this or any other appliance. Do not store
explosive substances such as aerosol cans with a flammable
propellant in this appliance.
1
•
Keep fingers out of the “pinch point” areas; clearances between
the doors and between the doors and cabinet are necessarily
small; be careful closing doors when children are in the area.
• Unplug the refrigerator before cleaning and making repairs.
• Setting temperature controls to the 0 position does not
remove power to the light circuit, perimeter heaters, or
evaporator fans.
NOTE: We strongly recommend that any servicing be preformed
by a qualified technician.
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DANGER!
RISK OF CHILD
ENTRAPMENT
PROPER DISPOSAL OF THE REFRIGERATOR
Child entrapment and suffocation are not problems of the past.
Junked or abandoned refrigerators are still dangerous… even if they
will sit for “just a few days.” If you are getting rid of your old refrigerator, please follow the instructions below to help prevent accidents.
BEFORE YOU THROW AWAY YOUR OLD
REFRIGERATOR OR FREEZER:
• Take off the doors.
•
Leave the shelves in place so that children may not easily climb
inside.
APPLIANCE DISPOSAL
When recycling appliance please make sure that the refrigerants are
handled according to local and national codes, requirements and
regulations.
REFRIGERANT DISPOSAL
Your old refrigerator may have a cooling system that uses “Ozone
Depleting” chemicals. If you are throwing away your old refrigerator,
make sure the refrigerant is removed for proper disposal by a qualified service technician. If you intentionally release any refrigerants you
can be subject to fines and imprisonment under provisions of the
environmental regulations.
USE OF EXTENSION CORDS
WARNING!
HOW TO CONNECT ELECTRICITY
DO NOT, UNDER ANY CIRCUMSTANCES, CUT OR
REMOVE THE GROUND PRONG FROM THE POWER
CORD. FOR PERSONAL SAFETY, THIS APPLIANCE
MUST BE PROPERLY GROUNDED.
The power cord from this appliance is equipped with a grounding
plug which minimizes the possibility of electric shock hazard.
Have the wall outlet and circuit checked by a qualified electrician to
make sure the outlet is properly grounded.
If the outlet is a standard 2-prong outlet, it is your personal responsibility and obligation to have it replaced with the properly grounded
wall outlet.
The refrigerator should always be plugged into it’s own individual
electrical circuit, which has a voltage rating that matches the rating
plate.
This provides the best performance and also prevents overloading
building wiring circuits which could cause a fire hazard from overheated wires.
Never unplug your refrigerator by pulling on the power cord. Always
grip plug firmly and pull straight out from the outlet.
Repair or replace immediately all power cords that have become
frayed or otherwise damaged. Do not use a cord that shows cracks
or abrasion damage along its length or at either end.
When removing the refrigerator away from the wall, be careful not
to roll over or damage the power cord.
If supply power cord is damaged it should be replaced with original
equipment manufacture parts. To avoid hazard this should be done
by a qualified service technician.
NEVER USE AN EXTENSION CORD! TRUE will not warranty any refrigerator that has been connected to an extension cord.
USE OF ADAPTER PLUGS
REPLACEMENT PARTS
NEVER USE AN ADAPTER PLUG! Because of potential safety
hazards under certain conditions, we strongly recommend against the
use of an adapter plug.
• Component parts shall be replaced with like components.
• Servicing shall be done by authorized service personnel, to
minimize the risk of possible ignition due to incorrect parts or
improper service.
The incoming power source to the cabinet including any adapters
used must have the adequate power available and must be properly
grounded. Only adapters listed with UL should be used.
• Lamps must be replaced by identical lamps only.
• If the supply cord is damaged, it must be replaced by a special
cord or assembly available from the manufacturer or its service
agent.
NORTH AMERICA USE ONLY!
NEMA plugs
TRUE uses these types of plugs. If you do not have the right outlet
have a certified electrician install the correct power source.
NOTE: International plug configurations vary by voltage and country.
115/60/1
NEMA-5-15R
115/208-230/1
NEMA-14-20R
115/60/1
NEMA-5-20R
208-230/60/1
NEMA-6-15R
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INSTALLATION
OWNERSHIP
To ensure that your unit works properly from the first day, it must
be installed properly. We highly recommend a trained refrigeration
mechanic and electrician install your TRUE equipment. The cost of a
professional installation is money well spent.
Before you start to install your TRUE unit, carefully inspect it for
freight damage. If damage is discovered, immediately file a claim with
the delivery freight carrier.
ELECTRIC INSTALLATION & SAFETY
INFORMATION
• If the supply cord is damaged, it must be replaced by a special
cord or assembly available from the manufacturer or its service
agent.
• Lamps must be replaced by identical lamps only.
• Appliance tested according to the climate classes 5 and 7
temperature and relative humidity.
ELECTRICAL INSTRUCTIONS
TRUE is not responsible for damage incurred during shipment.
A. Before your new unit is connected to a power supply, check the
incoming voltage with a voltmeter. If anything less than 100% of
the rated voltage for operation is noted, correct immediately.
UNCRATING
TOOLS REQUIRED
• Adjustable Wrench
B. All units are equipped with a service cord, and must be
powered at proper operating voltage at all times. Refer to
cabinet data plate for this voltage.
• Phillips Screwdriver
•Level
The following procedure is recommended for uncrating the unit:
A. Remove the outer packaging, (cardboard and bubbles or
Styrofoam corners and clear plastic). Inspect for concealed
damage. Again, immediately file a claim with the freight carrier
if there is damage.
B. Move your unit as close to the final location as possible before
removing the wooden skid.
TRUE RECOMMENDS THAT A SOLE USE CIRCUIT BE
DEDICATED FOR THE UNIT.
WARNING: Compressor warranties are void if compressor burns
out due to low voltage.
WARNING: Power supply cord ground should not be removed!
WARNING: Do not use electrical appliances inside the food
storage compartments of the appliances unless they are of the type
recommended by the manufacturer.
NOTE: To reference wiring diagram, remove front louvered grill,
wiring diagram is positioned on the inside cabinet wall.
WIRE GAUGE CHART
115 Volts
Distance In Feet To Center of Load
Amps 2030 40 50 6070 8090100
120140160
2
3
4
5
6
1414 14 14 1414 1414 1414 14 14
1414 14 14 1414 1414 1414 14 12
1414 14 14 1414 1414 1412 12 12
1414 14 14 1414 1412 1212 10 10
1414 14 14 1414 1212 1210 10 10
230 Volts
Distance In Feet To Center of Load
Amps 2030 40 50 6070 8090100120140160
5
6
7
8
9
1414 14 14 1414 1414 1414 14 14
1414 14 14 1414 1414 1414 14 12
1414 14 14 1414 1414 1414 12 12
1414 14 14 1414 1414 1412 12 12
1414 14 14 1414 1414 1212 12 10
7
8
9
10
12
1414 14 14 1412 1212 1010 10
1414 14 14 1212 1210 1010 8
1414141212121010108 8
1414141212101010108 8
141412121010108 8 8 8
8
8
8
8
6
10
12
14
16
18
1414 14 14 1414 1412 1212 10 10
1414 14 14 1414 1212 1210 10 10
1414 14 14 1412 1212 1010 10 8
1414 14 14 1212 1210 1010 8 8
1414141212121010108 8 8
14
16
18
20
25
14141210101088 86 6 6
14121210108 8 8 8 6 6 6
1412101088 88 88 8 5
1412101088 86 66 5 5
1210108 86 66 65 4 4
20
25
30
35
40
1414141210101010108 8 8
1414 12 12 1010 1010 8 8 6 6
1412 12 10 1010 8 8 8 6 6 6
14121010108 8 8 8 6 6 5
1412101088 86 66 5 5
30
35
40
45
50
12
108866665443
10
108666554432
1088665544322
1086665443321
1086654433211
50
60
70
80
90
100
3
1210108 66 66 65 4 4
12
108666665443
10
108666554422
1088665544322
1086655443311
1086654433211
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THAC RECOMMENDED OPERATING CONDITIONS
INSTALLATION TIPS
• No HVAC supply or return air vents pushing air into or pulling
air out of cabinet.
• No ceiling fans.
• No doorways.
• Make sure cabinet is level from back-to-back and side-to-side.
NOTE: Check for correct clearance space in for air flow in front of
the unit.
• Maximum ambient condition 75 degrees and
55% Relative Humidity.
• Place cabinet in an area that will not have any air drafts.
• Excessive airflow around cabinet can effect interior cabinet
airflow (air-curtain).
X X
X X
≤ 75ºF
≤ 23ºC
≤ 55%
R FLOW
AI
R FLOW
AI
• Do not place into direct sunlight.
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LOCATING
LEVELING
A. Place packing material behind cabinet as a cushion. Carefully lay
the unit on its back to remove skid.
A. Set unit in its final location. Be sure there is adequate ventilation
in your room. Under extreme heat conditions, (100°F+,
38°C+), you may want to install an exhaust fan.
When lifting unit remember to leave the cabinet upright for 24
hours before plugging into power source.
B. Remove skid by unscrewing all base rail anchor brackets. Place
skid to the side.
C. Carefully lift cabinet upright.
D. Applicance tested according to the climate classes 5 and 7 for
temperature and relative humidity.
WARNING: WARRANTY IS VOID IF VENTILATION IS
INSUFFICIENT.
B. Proper leveling of your TRUE cooler is critical to operating
success (for non-mobile models). Effective condensate removal
and door operation will be effected by leveling.
C. The cooler should be leveled front to back and side to side with
a level.
INSTALLATION TIPS
D. Ensure that the drain hose or hoses are positioned in the pan.
• Place cabinet in an area that will not have any air drafts.
E. Free plug and cord from inside the lower rear of the cooler
(do not plug in).
• Excessive airflow around cabinet can effect interior cabinet
airflow (air-curtain).
• No HVAC supply or return air vents pushing air into or pulling
air out of cabinet.
• No doorways.
• No ceiling fans.
• Do not place into direct sunlight.
NOTE: Do not place THAC unit in an area that will obstruct air flow
through the front louver grill.
F. The unit should be placed close enough to the electrical supply
so that extension cords are never used.
NOTE: If the cabinet has a center leveling screw, castor, or leg,
make sure it is adjusted properly so it makes full contact with the
floor after the cabinet has been leveled.
WARNING: CABINET WARRANTIES ARE VOID
IF OEM POWER CORD IS TAMPERED WITH. TRUE
WILL NOT WARRANTY ANY UNITS THAT ARE
CONNECTED TO AN EXTENSION CORD.
Maximum ambient condition 75 degrees and 55% Relative Humidity.
Remove two
Phillips screws.
Removing skid from bottom of cabinet.
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Leg levelers in the bottom of the
cabinet can be backed out for
leveling.
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INSTALLATION OF CASTORS
SEALING CABINET TO FLOOR
Important Safeguard for installation of leg/castor.
STEP 1 - Position Cabinet - When positioning cabinet into a final
location make sure there are no obstructions in front of the intake
and exhaust areas.
SECURING CASTORS
To obtain maximum strength and stability of the unit, it is important
that you make sure each castor is secure. The bearing race on the
castor or the top edge of the leg must make firm contact with the rail.
STEP 2 - Level Cabinet - Cabinet should be level, side to side and
front to back.
STEP 3 - Draw an outline on the base on the floor.
LEVELING SHIMS
Four leveling shims have been provided for leveling castored units
positioned on uneven floors. Shims must be positioned between rail
end and bearing race.
A.Turn the bearing race counter-clockwise until the cabinet is
level. Level front to back and side to side. (diagonally)
B. Install the desired number of shims, making sure the slot of the
shim is in contact with the threaded stem of the castor. See
image 2.
C. If more than one shim is used, turn the slot at a 90° angle so
they are not in line.
D. Turn the bearing race clockwise to tighten and secure the
castor by tightening the anchoring bolt with a 3/4 inch openend wrench or the tool provided. See image 3.
CAUTION: TO AVOID DAMAGE TO LOWER RAIL
ASSEMBLY, SLOWLY RAISE UNIT TO UPRIGHT
POSITION.
NOTE: OPEN HOLES LOCATED ON THE CROSS
MEMBERS OF THE FRAME RAIL SHOULD BE
PLUGGED BEFORE UNIT IS IN USE.
STEP 4 - Raise and block the front side of the cabinet.
STEP 5 - Apply a bead of “NSF Approved Sealant”, (see list below),
to floor on half inch inside the outline drawn. The bead must be heavy
enough to seal the entire cabinet surface when it is down on the
sealant.
STEP 6 - Raise and block the rear of the cabinet
STEP 7 - Apply sealant on floor as outlined in Step 5 on other
three sides.
STEP 8 - Examine to see that cabinet is sealed to floor around
entire perimeter.
NOTE: Asphalt floors are very susceptible to chemical attack. A
layer of tape on the floor prior to applying the sealant will protect
the floor.
NSF APPROVED SEALANTS:
1. Minnesota Mining #ECU800 Caulk
2. Minnesota Mining #ECU2185 Caulk
3. Minnesota Mining #ECU1055 Bead
4. Minnesota Mining #ECU1202 Bead
5. Armstrong Cork - Rubber Caulk
6. Products Research Co. #5000 Rubber Caulk
7. G.E. Silicone Sealer
8. Dow Corning Silicone Sealer
1
Thread castor into the underside of
cabinet frame rail.
2
For leveling, insert the shim between
castor and frame rail.
3
Use the tool provided to tighten the
castor into place.
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OPERATION
STARTUP
A. The compressor is ready to operate. Plug in the cooler.
B. Temperature controls are factory-set to give refrigerators
an approximate temperature of 35°F (1.6°C). Allow unit to
function several hours, completely cooling cabinet before
changing the control setting.
Temperature Control Location and Settings.
• E lectronic temperature control is located on rear of unit or
behind access grill.
• L AE temperature control is located on the front of cabinet
countertop or in/behind louvered grill.
• Mechanical temperature control is located inside of unit.
See website for adjustments, sequence of operation, and more
information.
C. Excessive tampering with the control could lead to service
difficulties. Should it ever become necessary to replace
temperature control, be sure it is ordered from your TRUE
dealer or recommended service agent.
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D. Good air flow in your TRUE unit is critical. Be careful to
load product so that it neither presses against the back wall,
nor comes within four inches of the evaporator housing.
Refrigerated air off the coil must circulate down the back wall.
NOTE: If the unit is disconnected or shut off, wait five minutes
before starting again.
RECOMMENDATION - Before loading product we recommend
you run your TRUE unit empty for two to three days. This allows
you to be sure electrical wiring and installation are correct and no
shipping damage has occurred. Remember, our factory warranty does
not cover product loss!
LIGHT SWITCH LOCATION:
The light switch is located behind the interior light on the ceiling.
Depending on the model, the switch will be either on the left or right
side of the ceiling.
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ELECTRONIC TEMPERATURE CONTROLS
DIXELL ELECTRONIC TEMPERATURE CONTROL GENERAL SEQUENCE OF OPERATION
p1 = supply air (thermostat)
p2 = coil / copper line (defrost)
p3 = return air (display)
p3 probe is not installed and / or activated
in all applications with p3 is not installed
and / or activated, the display probe is p1.
DIXELL ELECTRONIC CONTROL GENERAL SEQUENCE OF OPERATION
1. Cabinet is plugged in.
a. Display will illuminate.
b. Interior lights will illuminate on Glass Door Models only. If lights do not come on verify the light switch is in the “ON”
position. Solid door cabinets may or may not have lights that may be controlled by the door switch.
c.Evaporator motors will come on (refrigerator only).
2. After the Dixell control preprogrammed time delay of 3-5 minutes, the compressorand freezer evaporator fan(s) will start if
the control is calling for cooling.
3. The Dixell control will cycle the compressor but may also cycle the evaporator fan(s) on and off determined
by the Set-Point and Differential temperatures.
a. The Set-Point is the adjustable preprogrammed temperature which shuts off the compressor and evaporator fan(s). This
is not the programmed cabinet temperature.
b. The Differential is the non adjustable preprogrammed temperature that is added to the Set-Point temperature that will
start the compressor and evaporator fan(s).
c. The Dixell control is designed to read and display a cabinet temperature not a product temperature.
This cabinet temperature may reflect the refrigeration cycle of the Set-Point and it’s Differential.
The most accurate temperature on a cabinets operation is to verify the product temperature.
Example: If the Set-Point is 33°F/1°C and the Differential is 8°F/4°C
(Set-Point) 33°F + 8 (Differential) = 41°F
Or
(Set-Point) 1°C + 4 (Differential) = 5°C
The compressor will cycle off 33°F/1°C and back on at 41°F/5°C
4.The Dixell control may be preprogrammed to initiate defrost at specific intervals that start when the cabinet is
plugged in.
a. At this time the “dEF” may appear on the display and compressor will turn off until a preprogrammed temperature or
duration is reached. During this time, for freezers only, evaporator fan(s) will also turn off and the coil heater and drain
tube heaters will also be energized. Some cabinets may also change the rotation of the reversing condenser
fan motor.
b. After the preprogrammed temperature has been reached or duration for defrost has expired, there may be a short delay
for both the compressor and evaporator fans to restart. At this time “dEF” may still appear on the display for a short
time.
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DIGITAL TEMPERATURE CONTROL COMMANDS:
LED
Use of LED: Each LED function is described in the table below.
Key Combinations:
To lock & unlock the keyboard.
To enter the programming mode.
To exit the programming mode.
HOW TO START A MANUAL DEFROST:
STEP 1 - Push the (DEFROST) key for more than (2)
seconds and a manual defrost will start.
STEP 2 - By pushing the (ON/OFF) key, the instrument
shows "OFF" for 5 seconds and then the
ON/OFF LED switch ON.
MODE
FUNCTION
ON
The compressor is running
FLASHING
- Programming phase (flashing with LED
- Anti-short cycle delay enabled
ON
The fan is running
FLASHING
Programming phase (flashing with LED
ON
The defrost is enabled
MESSAGE
CAUSE
OUTPUTS
“P1”
Thermostat probe failure
Alarm output ON; Compressor output according to
“COn” and “COF”
“P2”
Evaporator probe failure
Alarm output ON; Other outputs unchanged
“P3”
Auxiliary probe failure
Alarm output ON; Other outputs unchanged
“HA”
Maximum temperature
alarm
Alarm output ON; Other outputs unchanged
“LA”
Minimum temperature
alarm
Alarm output ON; Other outputs unchanged
“EE”
Data or memory failure
Alarm output ON; Other outputs unchanged
“dA”
Door switch alarm
Alarm output ON; Other outputs unchanged
“EAL”
External alarm
Alarm output ON; Other outputs unchanged
“BAL”
Serious external alarm
Alarm output ON; Other outputs OFF
“PAL”
Pressure switch alarm
Alarm output ON; Other outputs OFF
USING THE DIXELL ELECTRONIC CONTROL
Dixell Control XW60VS
HOW TO LOCK / UNLOCK THE KEYS:
STEP 1 - Press the (UP) and (DOWN) keys at the same
time for more than (3) seconds.
STEP 2 - The “POF” message will be displayed if the
keyboard is locked. At this point, it is only possible to view
the set point, MAXIMUM / MINIMUM temperature stored.
9
)
ALARM SIGNALS
NOTE: To silence alarm, press any button on keypad.
STEP 3 - To unlock the keyboard, press the (UP) and
(DOWN) keys at the same time for more than (3)
seconds. The "Pon" message will be displayed.
)
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THE SET POINT IS WHERE THE COMPRESSOR WILL
SHUT OFF.
Dixell Control XW60VS
HOW TO SEE AND MODIFY THE SET POINT:
STEP 1 - Model XW60VS push and immediately release
the (SET) key. Model XR160C push and hold the (SET)
key: The display will show the (SET) point value.
STEP 2 - The (SET LED) will start blinking.
STEP 3 - To change the (SET) value, push the (UP) or
(DOWN) arrows within (10) seconds.
1
STEP 4 - To memorize the new set point value, push
the (SET) key again or wait (10) seconds.
THE LOCAL DISPLAY SHOWS WHICH
PROBE IS READING.
Dixell Control XW60VS
HOW TO SEE “LOD” LOCAL DISPLAY:
STEP 1 - Press and hold the (SET) and (DOWN)
arrows at the same time for (7-12) seconds.
STEP 2 - You should then see (HY).
STEP 3 - Release the keys.
1
STEP 4 - Press the down arrow until you see the
letters (LOD).
STEP 5 - Press the (SET) button. You should see P1,
P2, P3. This is the probe used for the display. (All probes
may not be used in some applications). To change, press
the (UP / DOWN) arrow to set a new number and then
push the (SET) button to save these changes.
Wait 10 seconds for control to display temperature.
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THE INTERVAL BETWEEN DEFROST
TERMINATION IS THE TIME BETWEEN
EACH DEFROST CYCLE.
Dixell Control XW60VS
NOTE: This interval is started when the cabinet is plugged in
or after initiate of manual defrost.
HOW TO SEE “idF” INTERVAL
BETWEEN DEFROST:
STEP 1 - Press and hold the (SET) and (DOWN)
arrows at the same time for (7-12) seconds.
1
STEP 2 - You should then see (HY).
LS
NTRO
O
C
E
R
TU
MPERA
STEP 3 - Release the keys.
STEP 4 - Press the down arrow until you see the
letters "idF".
ONIC
R
T
C
E
L
E
STEP 5 - Press the (SET) button. You should see the
number 6. This is time in hours between each defrost
cycle. To change, press the (UP / DOWN) arrow to
set a new number and then push the (SET) button
to save these changes. Wait 10 seconds for control to
display temperature.
TE
The program parameters can be downloaded by the
use of a "Hot Key." THESE PARAMETERS WILL VARY FROM
MODEL TO MODEL.
NOTE: The interval between defrost termination is
the time between each defrost cycle.
Dixell Control XW60VS
DOWN
INST
STE
Tur
STE
Inse
STE
Tur
THE PROGRAM PARAMETERS CAN BE
DOWNLOADED BY THE USE OF A "HOT KEY."
Dixell Control XW60VS
NOTE: These parameters will vary from model to model.
HOW TO DOWNLOAD
THE CONTROL PARAMETER:
STEP 1 - Turn controller in the off position or unplug
cabinet.
STEP 2 - Insert “Hot Key” into the back of the controller.
STEP 3 - Turn on controller or plug in cabinet.
STEP 4 - "Hot Key" will download automatically once
download is complete. Remove “Hot Key”.
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STE
Hot
com
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MAINTENANCE, CARE, CLEANING
CLEANING THE CONDENSER COIL
When using electrical appliances, basic safety precautions should be
followed, including the following:
TOOLS REQUIRED
• Phillips Screwdriver
• Air Tank or CO2 Tank
• Stiff Bristle Brush
• Vacuum Cleaner
• Adjustable Wrench
1
STEP 1 - Disconnect power to unit.
STEP 2 - To remove existing louver back out the two black Phillips
head screws that are on either side of the cabinet toward the bottom
of the louver. See Image 1.
Once the bottom two louver screws are removed pull the bottom
of the louver out. The top of the louver will pivot letting the bottom
swing out. See image 2.Then to remove the louver, unhook the louver
bracket from the spacer. See image 3. Back out the screw holding the
spacer. Keep spacer for reinstall.
STEP 3 - Remove bolts anchoring compressor assembly to frame
rails and carefully slide out. (tube connections are flexible)
2
STEP 4 - Clean off accumulated dirt from condensing coil with a
stiff bristle brush.
STEP 5 - Lift cardboard cover above fan at plastic plugs and carefully
clean condenser coil and fan blades.
STEP 6 - After brushing condenser coil vacuum dirt from coil, and
interior floor.
STEP 7 - Replace cardboard cover. Carefully slide compressor
assembly back into position and replace bolts.
3
STEP 8 - Reinstall louver assembly onto unit with appropriate
fasteners and clips. Tighten all screws.
STEP 9 - Connect unit to power and check to see if condenser is
running.
All TRUE THAC Models are manufactured with Reversing Condenser
Fan Motors. This kind of fan motor allows less dust and dirt to accumulate onto the condenser coil. This reduces the required cleaning
time of the condenser coil and allows for less expensive operating
costs.
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TRUE
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thac
IMPORTANT WARRANTY INFORMATION
Condensers accumulate dirt and require cleaning every 30 days.
Dirty condensers result in compressor failure, product loss, and lost
sales, which are not covered by warranty.
If you keep the Condenser clean you will minimize your service
expense and lower your electrical costs. The Condenser requires
scheduled cleaning every thirty days or as needed.
Air is pulled through the Condenser continuously, along with dust,
lint, grease, etc.
A dirty Condenser can result in NON-WARRANTEED part &
Compressor Failures, Product Loss, and Lost Sales.
Proper cleaning involves removing dust from the Condenser. By using
a soft brush, or vacuuming the Condenser with a shop vac, or using
CO2, nitrogen, or pressurized air.
If you cannot remove the dirt adequately, please call your refrigeration service company.
On most of the reach-in units the condenser is accessible in the
rear of the unit. You must remove the cabinet grill to expose the
Condenser.
The Condenser looks like a group of vertical fins. You need to be able
to see through the condenser for the unit to function at maximum
capacity. Do not place filter material in front of condensing coil. This
material blocks air-flow to the coil similar to having a dirty coil.
THE CLEANING OF THE CONDENSER IS NOT
COVERED BY THE WARRANTY!
HOW TO CLEAN THE CONDENSER:
1. Disconnect the electrical power to the unit.
2. Remove the louvered grill.
3. Vacuum or brush the dirt, lint, or debris from the finned
condenser coil.
4. If you have a significant dirt build up you can blow out the
condenser with compressed air. (CAUTION MUST BE USED TO AVOID EYE INJURY.
EYE PROTECTION IS RECOMMENDED.)
5. When finished be sure to replace the louvered grill. The grill
protects the condenser.
6. Reconnect the electrical power to the unit.
If you have any questions, please call TRUE Manufacturing at 636-2402400 or 800-325-6152 and ask for the Service Department. Direct
to Service Department 1(855)372-1368. Service Department
Availability Monday-Thursday 7:00 a.m. to 7:00 p.m., Friday 7:00 a.m.
to 6:00 p.m. and Saturday 8:00 a.m. to 12:00 p.m. CST.
Airflow
Condens
ing Unit
13
Condenser
TRUE
thac
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STAINLESS STEEL EQUIPMENT CARE
AND CLEANING
8 STEPS THAT CAN HELP PREVENT RUST ON
STAINLESS STEEL:
CAUTION: Do not use any steel wool, abrasive or chlorine based
products to clean stainless steel surfaces.
1. USING THE CORRECT CLEANING TOOLS
Use non-abrasive tools when cleaning your stainless steel
products. The stainless steel’s passive layer will not be harmed
by soft cloths and plastic scouring pads. Step 2 tells you how to
find the polishing marks.
STAINLESS STEEL OPPONENTS
There are three basic things which can break down your stainless
steel’s passivity layer and allow corrosion to rear its ugly head.
1. Scratches from wire brushes, scrapers, and steel pads are just
a few examples of items that can be abrasive to stainless steel’s
surface.
2. Deposits left on your stainless steel can leave spots. You may have
hard or soft water depending on what part of the country you live
in. Hard water can leave spots. Hard water that is heated can leave
deposits if left to sit too long. These deposits can cause the
passive layer to break down and rust your stainless steel.
All deposits left from food prep or service should be removed
as soon as possible.
3. Chlorides are present in table salt, food, and water. Household
and industrial cleaners are the worst type of chlorides
to use.
RECOMMENDED CLEANERS FOR CERTAIN
SITUATIONS / ENVIRONMENTS OF STAINLESS
STEEL
A. Soap, ammonia and detergent medallion applied with a cloth or
sponge can be used for routine cleaning.
B. Arcal 20, Lac-O-Nu Ecoshine applied provides barrier film for
fingerprints and smears.
C. Cameo, Talc, Zud First Impression is applied by rubbing in
the direction of the polished lines for stubborn stains and
discoloring.
D. Easy-off and De-Grease It oven aid are excellent for removals
on all finishes for grease-fatty acids, blood and burnt-on foods.
E. Any good commercial detergent can be applied with a sponge
or cloth to remove grease and oil.
F. Benefit, Super Sheen, Sheila Shine are good for restoration /
passivation.
NOTE: The use of stainless steel cleaners or other such solvents is
not recommended on plastic parts. Warm soap and water will suffice.
2. CLEANING ALONG THE POLISH LINES
Polishing lines or “grain” are visible on some stainless steels.
Always scrub parallel to visible lines on some stainless steels.
Use a plastic scouring pad or soft cloth when you cannot see
the grain.
3. USE ALKALINE, ALKALINE CHLORINATED OR
NON-CHLORIDE CONTAINING CLEANERS
While many traditional cleaners are loaded with chlorides, the
industry is providing an ever increasing choice of non-chloride
cleaners. If you are not sure of your cleaner’s chloride content
contact your cleaner supplier. If they tell you that your present
cleaner contains chlorides, ask if they have an alternative. Avoid
cleaners containing quaternary salts as they can attack stainless
steel, causing pitting and rusting.
4. WATER TREATMENT
To reduce deposits, soften the hard water when possible.
Installation of certain filters can remove corrosive and distasteful
elements. Salts in a properly maintained water softener can be
to your advantage. Contact a treatment specialist if you are not
sure of the proper water treatment.
5. MAINTAINING THE CLEANLINESS OF YOUR
FOOD EQUIPMENT
Use cleaners at the recommended strength (alkaline chlorinated
or non-chloride). Avoid build-up of hard stains by cleaning
frequently. When boiling water with your stainless steel
equipment, the single most likely cause of damage is chlorides in
the water. Heating any cleaners containing chlorides will have
the same damaging effects.
6. RINSE
When using chlorinated cleaners you must rinse and wipe dry
immediately. It is better to wipe standing cleaning agents and
water as soon as possible. Allow the stainless steel equipment
to air dry. Oxygen helps maintain the passivity film on stainless
steel.
7. HYDROCHLORIC ACID (MURIATIC ACID)
SHOULD NEVER BE USED ON STAINLESS STEEL
8. REGULARLY RESTORE/PASSIVATE STAINLESS
STEEL
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TRUE
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thac
GENERAL MAINTENANCE
LIGHT BULB REPLACEMENT (INTERIOR LIGHTS)
GENERAL MAINTENANCE
WARNING: When replacing a light bulb make sure power to the
unit is either turned off or unplugged.
Be careful when removing the light bulb. Please be aware of your local
ordinances in disposing old bulbs. These bulbs should be disposed in
a safe and correct manner.
• Simply unscrew the light bulb. See images 1 & 2.
1
Interior Light
2
Interior Lampholder
FOR ADDITIONAL MAINTENANCE INSTRUCTION,
PLEASE VISIT THE MEDIA CENTER AT
WWW.TRUEMFG.COM
15
www.truemfg.com
WARRANTY INFORMATION (U.S.A. & CANADA ONLY!)
THIS WARRANTY ONLY APPLIES TO UNITS SHIPPED FROM TRUE'S MANUFACTURING FACILITIES AFTER SEPTEMBER 1, 2015.
THREE-YEAR PARTS & LABOR WARRANTY
TRUE warrants to the original purchaser of every new TRUE refrigerated unit, the cabinet and all parts thereof, to be free from defects in
material or workmanship, under normal and proper use and maintenance service as specified by TRUE and upon proper installation and start-up in
accordance with the instruction packet supplied with each TRUE unit. TRUE’s obligation under this warranty is limited to a period of three (3) years from
the date of original installation or 39 months after shipment date from TRUE, whichever occurs first.
Any part covered under this warranty that are determined by TRUE to have been defective within three (3) years of original installation or
thirty-nine (39) months after shipment date from manufacturer, whichever occurs first, is limited to the repair or replacement, including labor charges, of
defective parts or assemblies. The labor warranty shall include standard straight time labor charges only and reasonable travel time, as determined by
TRUE.
Warranty does not cover standard wear parts which include door gaskets, incandescent bulbs or fluorescent bulbs. Warranty also does not
cover issues caused by improper installation or lack of basic preventative maintenance which includes regular cleaning of condenser coils.
ADDITIONAL TWO-YEAR COMPRESSOR WARRANTY
In addition to the Three (3) year warranty stated above, TRUE warrants its hermetically and semi-hermetically sealed compressor to be free
from defects in both material and workmanship under normal and proper use and maintenance service for a period of two (2) additional years from the
date of original installation but not to exceed five (5) years and three (3) months after shipment from the manufacturer.
Compressors determined by TRUE to have been defective within this extended time period will, at TRUE’s option, be either repaired or
replaced with a compressor or compressor parts of similar design and capacity.
The two (2) year extended compressor warranty applies only to hermetically and semi-hermetically sealed parts of the compressor and does
not apply to any other parts or components, including, but not limited to: cabinet, paint finish, temperature control, refrigerant, metering device, driers,
motor starting equipment, fan assembly or any other electrical component, etcetera.
404A/134A/HYDROCARBON COMPRESSOR WARRANTY
The two year compressor warranty detailed above will be voided if the following procedure is not carefully adhered to:
1. This system contains R404A, R134A, or R290 refrigerant and polyol ester lubricant. The polyol ester lubricant has rapid moisture absorbing
qualities. If long exposure to the ambient conditions occur, the lubricant must be removed and replaced with new. For oil amounts and specifications please
call TRUE technical service department (855-372-1368). Failure to comply with recommended lubricant specification will void the compressor warranty.
2. Drier replacement is very important and must be changed when a system is opened for servicing. An OEM exact replacement should be used.
The new drier must also be the same capacity as the drier being replaced.
3. Micron level vacuums must be achieved to insure low moisture levels in the system. 500 microns or lower must be obtained.
WARRANTY CLAIMS
All claims for labor or parts must be made directly through TRUE. All claims should include: model number of the unit, the serial number of
the cabinet, proof of purchase, date of installation, and all pertinent information supporting the existence of the alleged defect.
In case of warranty compressor, the compressor model tag must be returned to TRUE along with above listed information.
Any action or breach of these warranty provisions must be commenced within one (1) year after that cause of action has occurred.
WHAT IS NOT COVERED BY THIS WARRANTY
TRUE's sole obligation under this warranty is limited to either repair or replacement of parts, subject to the additional limitations below. This
warranty neither assumes nor authorizes any person to assume obligations other than those expressly covered by this warranty.
NO CONSEQUENTIAL DAMAGES. TRUE IS NOT RESPONSIBLE FOR ECONOMIC LOSS; PROFIT LOSS; OR SPECIAL, INDIRECT, OR
CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, LOSSES OR DAMAGES ARISING FROM FOOD OR PRODUCT SPOILAGE CLAIMS
WHETHER OR NOT ON ACCOUNT OF REFRIGERATION FAILURE.
WARRANTY IS NOT TRANSFERABLE. This warranty is not assignable and applies only in favor of the original purchaser/user to whom delivered. ANY SUCH ASSIGNMENT OR TRANSFER SHALL VOID THE WARRANTIES HEREIN MADE AND SHALL VOID ALL WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IMPROPER USAGE. TRUE ASSUMES NO LIABILITY FOR PARTS OR LABOR COVERAGE FOR COMPONENT FAILURE OR OTHER DAMAGES
RESULTING FROM IMPROPER USAGE OR INSTALLATION OR FAILURE TO CLEAN AND/OR MAINTAIN PRODUCT AS SET FORTH IN THE WARRANTY
PACKET PROVIDED WITH THE UNIT.
RELOCATION OF CABINET FOR REPAIR. True is not responsible for the cost to move a cabinet for any reason from its position of operation on
the customer's premises to make a warranty repair.
NON OEM PARTS. Use of non OEM parts without manufacturer's approval will void cabinet warranty.
ALTERATION, NEGLECT, ABUSE, MISUSE, ACCIDENT, DAMAGE DURING TRANSIT OR INSTALLATION, FIRE, FLOOD, ACTS OF GOD. TRUE is
not responsible for the repair or replacement of any parts that TRUE determines have been subjected after the date of manufacture to alteration, neglect,
abuse, misuse, accident, damage during transit or installation, fire, flood, or act of God.
IMPROPER ELECTRICAL CONNECTIONS. TRUE IS NOT RESPONSIBLE FOR THE REPAIR OR REPLACEMENT OF FAILED OR DAMAGED
COMPONENTS RESULTING FROM INCORRECT SUPPLY VOLTAGE, THE USE OF EXTENSION CORDS, LOW VOLTAGE, OR UNSTABLE SUPPLY VOLTAGE.
NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE: THERE ARE NO OTHER WARRANTIES,
EXPRESSED, IMPLIED OR STATUTORY, EXCEPT THE THREE (3) YEAR PARTS & LABOR WARRANTY AND THE ADDITIONAL TWO (2) YEAR COMPRESSOR
WARRANTY AS DESCRIBED ABOVE. THESE WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, INCLUDING IMPLIED WARRANTY
AND MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON
THE FACE HEREOF.
OUTSIDE U.S. AND CANADA: This warranty does not apply to, and TRUE is not responsible for, any warranty claims made on products sold or
used outside the United States and Canada. This warranty only applies to units shipped from True's manufacturing facilities after September 1, 2015.
SB • 11/17
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