KIP 970
User Guide
Version A.0
SYSTEM K
SOFTWARE
WIDE FORMAT COLOR PRINTER
KIP 970
Hardware Operation Guide
Ver. A.0 (Issued on July 7 2017)
Published by Katsuragawa Electric Co., Ltd.
21-1 Shimomaruko 4-Chome,
Ota-ku, Tokyo 146-8585, Japan
Company : KIP UK Limited
Address : Ground Floor – Magellan House
Everdon Park
Heartlands Business Park
Daventry
Northamptonshire NN11 8YH
United Kingdom
Tel: +44 (0) 1327 304601
Fax: +44 (0) 1327 871097
E-Mail: info@kipuk.com
http://www.kipuk.com
Please note that some articles, illustrations and photographs might be partially different from the
actual machine because of the modification of machine and so on.
 2017 Katsuragawa Electric Co., Ltd.
No part of this publication may be copied, reproduced or distributed in any form without express
written permission from Katsuragawa Electric Co., Ltd.
Thank you for purchasing the KIP 970.
This Hardware Operation Guide contains functional and operational explanations for the KIP 970.
Please read this Hardware Operation Guide carefully before using the Printer.
Please keep this Hardware Operation Guide for future reference.
1. When this product is installed in North America.
This product complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This product may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
FCC CAUTION
Changes or modifications not expressly approved by the party responsible for compliance could
void the user’s authority to operate the product.
Note: This product has been tested and found to comply with the limits for a Class A digital
equipment, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the product is operated in a
commercial environment. This product generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual,, may cause
harmful interference to radio communications. Operation of this product in a residential area is
likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
This product complies with Part 15 of FCC Rules and Industry Canada licence-exempt RSS
standard(s). Operation is subject to the following two conditions: (1) this product may not cause
interference, and (2) this product must accept any interference, including interference that may
cause undesired operation of this product.
Le présent appareil est conforme aux la partie 15 des règles de la FCC et CNR d’Industrie
Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux
deux conditions suivantes : (1) I’appareil ne doit pas produire de brouillage, et (2) I’utilisateur
de I’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est
susceptible d’en comprometter le fonctionnement.
Contains FCC ID: VP8-13551
Contains IC: 7391A-13551
2. When this product is installed in Europe
This product complies with the requirements in CISPR 32 for a Class A computing equipment.
Operation of this product in a residential area may cause unacceptable interference to radio
and TV reception requiring the operator to take whatever steps are necessary to correct the
interference.
Do not install product around other electronic equipment or other precision instruments.
Other equipment may be effected by electrical noise during operation.
If the product is installed near other electronic equipment, such as a TV or a radio,
interference to said equipment, such as noise or flickering, may occur.
Use a separate power line and install the PRINTER as far as possible from said equipment.
(1)
KIP 970 is an ENERGY STAR qualified equipment.
The International ENERGY STAR ® Office Equipment Program is an international program that
promotes energy saving through the penetration of energy efficient computers and other office
equipment. The program backs the development and dissemination of products with functions that
effectively reduce energy consumption. It is an open system in which business proprietors can
participate voluntarily. The targeted products are office equipment such as computers, monitors,
printers, facsimiles, copiers, scanners, and multifunction devices. Their standards and logos are
uniform among participating nations.
The symbol shown indicates that this product conforms to Directive
2012/19/EC of the European Parliament and the council of 24 July 2012
on waste electrical and electronic equipment (WEEE) and does not
apply to countries outside of EU.
Das Gerät ist nicht für die Benutzung am Bildschirmarbeitsplatz gemäß BildscharbV vorgesehen.
The symbol shown indicates that this product conforms to
SJ/T11364-2006 of People’s Republic of China Electronic
Industry Standard and does not apply to countries outside of
People’s Republic of China.
The symbol shown indicates that this product conforms to GB
18455-2001, SJ/T 11364-2006 of National Standard of the
People’s Republic of China and does not apply to countries
outside of People’s Republic of China.
(2)
Safety Warning
The following warnings are very important in order to safely use this product.
These notes are important in preventing danger to the operator or operation of the printer.
The following symbols are found throughout the USER’S Manual and have the following meaning:
WARNING
This WARNING mark means that there is a possibility of death or serious
injury if you ignore or do not follow the said instruction.
CAUTION
This CAUTION mark means that there is a possibility of injury or physical
damage if you ignore or do not follow the said instruction.
When marked with this symbol, “DO NOT ATTEMPT”.
When marked with this symbol, “pay close attention to”.
There are extremely hot parts inside.
Do not touch any parts, or you will be burnt.
(3)
WARNING
Ground the product with a correct ground source or you may be electrically
shocked.
1. The both Power sources should be as follows:
208 to 240V plus 6% or minus 10%, 50/60Hz, 16A or higher
2. Use a circuit with a dedicated breaker.
3. Install the product as close to the wall outlet as possible.
4. If you wish to move the printer, please contact your service personnel.
1. Do not remove the screw and do not open the cover if not instructed to
do so in this User’s Manual. If you ignore this warning, you may be burnt
or receive an electric shock due to a hot item or electrically charged part
inside of the printer.
2. Do not disassemble or tamper with the printer.
It may result in a fire or an electrical shock.
1. Do not plug in the printer into a multi-wire connector in which some other
equipment is plugged into.
It may cause a fire due to outlet overheating.
2. Do not damage the Power Cord by stepping on or placing heavy items
on it.
If the Power Cord is damaged, it may cause a fire or you may receive
an electric shock. REPLACE THE CORD IF DAMAGED!
1. Do not put a flower vase, a flowerpot or any water-filled item on the
product.
Spilt water could cause a fire or an electric shock.
2. If the product generates an abnormal smell or noise, turn it off and
unplug it from the wall electrical outlet immediately.
Do not throw the toner into a fire or other sources of heat, as it can
explode.
(4)
CAUTION
Do not install the printer in a humidified room or a dusty room.
Also, do not install the printer on an unstable floor as injuries may occur.
1. Unplug the printer before you move it.
The power cord may be damaged and it may result in a fire or electric
shock.
2. If you do not use the printer for a long duration (holidays, company
shutdown) turn off and unplug the printer from the outlet for safety.
Do not pull the cord when you unplug the printer as you may damage the
Power Cord.
There are hot items inside of the printer.
Take great care not to touch these items when you remove mis-fed media.
Ventilate the room well if you print in a small area.
(5)
POWER CORD INSTRUCTION
The installation of (or exchange to) a power plug which fits in the wall outlet of the installation
location shall be conducted in accordance with the following:
WARNING
Select a power plug which meets the following criteria;
- The plug has a voltage and current rating appropriate for the product’s rating marked on
its name plate.
- The plug meets regulatory requirements for the area.
- The plug is provided with a grounding pin or terminal.
If the appropriate plug does not fit the wall outlet in the installation, the customer shall install an
appropriate outlet.
Connector Type:
Configuration
Standard
IEC60320:C19
Rating
20A 250V (UL)
16A 250V (IEC)
Usually found in
Rating
20A 250V
Usually found in
North America
(UL Listed)
CEE7/7
16A 250V
European countries
KS C 8305
16A 250V
Korea
AS/NZS 3112
16A 250V
Australia
New Zealand
GB1002
GB2099.1
16A 250V
China
IRAM 2073
16A 250V
Argentina
Rating
20A 250V
Usually found in
North America
(UL Listed)
HO5VV-F 3X1.5mm2
16A 250V
European countries
Argentina
RVV 3X1.5mm2
16A 250V
China
Plug Type: Model Rating 208-240V
Configuration
Standard
NEMA6-20
Cord Type
Standard
SJT 3X12AWG Long <4.5m
(6)
Chapter 1
Introduction
Page
1. 1
Installation Requirements
1- 2
1. 2
Originals Prohibited from Duplication
1- 3
1. 3
Features
1- 4
1. 4
Specifications
1- 5
1. 5 Appearance
1. 5. 1 Front view
1. 5. 2 Left side view
1. 5. 3 Rear view
1111-
1. 6 Specifications for the Printing Paper
1. 6. 1 Papers not available to use
1. 6. 2 Keeping the paper in the custody
1. 6. 3 Treatment against environmental condition
1- 10
1- 10
1- 11
1- 12
1-1
7
7
8
9
Chapter 1 Before Use
1. 1
Installation Requirements
The following conditions are required for installation of the equipment.
1. Power source should be rated as follows.
208V - 240V plus 6% or minus 10%, 50/60Hz, 16A or higher
2. The equipment must be on an exclusive circuit.
3. The outlet must be near the equipment and easily accessible.
1. Make sure to connect this equipment to a grounded outlet.
2. For PLUGGABLE EQUIPMENT, the socket-outlet shall be installed near
the equipment and shall be easily accessible.
1. The installation site must not have open flames, dust or ammonia gases.
2. The equipment must not be exposed to the air vents from air conditioners.
It may affect the image quality.
3. The equipment should not be exposed to the direct sunlight.
Please draw curtains to block any sunlight.
Ozone will be generated while this equipment is use, although the quantity generated is
within safe levels.
Ventilate the room, if required.
The site temperature range = 10 to 30 degrees Centigrade, with the humidity between
15% to 80% RH. (NON-CONDENSING)
Keep the printer away from water sources, boilers, humidifiers, refrigerators or kerosene
(oil) stove.
Keep ample room around the equipment to ensure comfortable operation.
(Refer to the following figure.)
The equipment must be leveled and the floor strength must be ample to sustain the
weight of the equipment.
2,040mm
(When connecting optional
Stacker)
Rear
1,200mm
Left
KIP 970
Hardware
C
650mm
Right
Front
1,500mm
1-2
Chapter 1 Before Use
1. 2
Originals Prohibited from Duplication
It may be illegal to duplicate or copy certain types of originals and you may be punished by local or
regional laws, if copies are made of these types of originals.
Please be aware of your local or regional laws and which originals they forbid you to duplicate.
Some Examples:
[Originals prohibited from copying by the law(s)]
1. Do not copy Currency (Bill, Money, Bank Note, etc.), Government issued Negotiable
Instruments (National Bonds, Security, Local Debt Bonds, etc.).
2. Do not copy Foreign Currency or Foreign Negotiable Instruments.
3. Do not copy unused postal stamps or government postcards without permission to
make replica from said Governments.
4. Do not copy Government issued revenue stamps, certificate stamps that are
prescribed by Liquor Tax Act or the Commodity Tax Act.
[Special items which require your attention]
1. The government issues warnings if you are to copy private issued securities (stock certificate,
draft, check, goods ticket, etc.), commutation ticket or book of tickets, excluding that some
specific company copies such originals as many as it requires for its own business.
2. We recommend you not copy originals as government issued passports, public or
private issued licenses, automobile inspection certification, ID and tickets passes or meals.
[Originals protected by the copyright]
It is prohibited to copy originals such as books, music, paintings, printed copies, maps, drawings,
movie posters and pictures which are protected by the copyright laws.
Please see your local or regional laws.
1-3
Chapter 1 Before Use
1. 3
Features
(1) KIP 970 is an Electro Photographic full color LED printer.
(2) Widths and lengths supported are;
Max. width : 914mm (36”)
Min. width : 279.4mm (11”)
Max. length : 6,000mm (in case of A0/36”)
Min. length : 210mm (8.5”)
(3) 600dpi LED print head as well as advanced KIP Image Process System achieve the highest
quality images.
(4) Use of Transfer Belt completely divides the toner transfer process into 2 different steps, such
as transference of toner image from Drum to Transfer Belt and then Transfer Belt to printing
media. Absence of printing media in color registration step highly stabilizes the color image
quality.
(5) KIP 970 is able to 8.3 (D) / 7.8 (A0) prints/minute (160mm/sec) in color printing and 205mm/sec
in monochrome modes.
Production speed is 120mm/s when thick media is used.
(6) Use of CMYK dry toner allows for printing a color image directly on the plain paper or /bond.
Prints are already ready for quick use right after the ejection from the printer, with high
durability against UV and water.
(7) Easy access to the front USB port allows for quick print by easy touch panel operation.
(8) 12" multi-touch panel allows for tablet-like operation and image viewing.
(9) Use of optional hardware finisher devices helps handling of the finished prints. Available
optional finisher are;
- Online Auto Stacker
- Online Folder
1-4
Chapter 1 Before Use
1. 4
Specifications
Subject
Model
Type
Printing method
Color
Photoconductor
Print speed
Exposure method
Resolution
Print width
Print length
Specification
KIP 970
Console type full color printer
LED Array Electro Photography
CMYK
Organic Photoconductive Drum
205mm/sec : Monochrome only (less than 75g/m2 (20lb))
160mm/sec : Color and monochrome
8.3/min (E size), 16/min (D size Landscape)
7.8/min (A0), 15.2/min (A1 Landscape)
120mm/sec : Heavy media (90g/m2 (24lb) or more)
Multi-Level (9 levels) LED Print Head
600dpi x 1800dpi
Maximum : 914mm (36 inches)
Minimum : 279.4mm (11 inches)
Maximum :
Plain Paper / Bond
Tracing Paper / Vellum
Film
Glossy Paper
5x standard portrait
1x standard portrait
1x standard portrait
1x standard portrait
6000mm in case of A0/36"
Minimum : 210mm (8.5 inches)
Warm up time
First print time
Fusing method
Development
Drum charging
Primary/Secondary
Transfer
Separation
Media feeding method
Rating power
Interface
Power consumption
Acoustic noise
NOTE : If the print is longer than the above specification, KIP does not
guarantee image quality or the reliability of media feeding
system.
Shorter than 4 minutes
(At 23 degrees centigrade, 60% RH and 230V)
Shorter than 30 seconds
(D size Landscape / A1 Landscape)
(Auto Density Adjust OFF)
Heat roller fusing
Contact type mono component non-magnetic development system
(Initial toner is unnecessary. One toner cartridge contains 1.5kg.)
Corona
Transfer roller
Electrostatic separation (AC)
Automatic (4 rolls) and manual
208 to 240V (+6% to -10%), 30A (16A+14A) and 50/60Hz
Ethernet 10BASE-T, 100 BASE –TX, 1000 BASE-T
USB 2.0 / 3.0 (5VDC max)
Serial Port (RS-232C)
230V, 50/60Hz
Printing
xxx kW (Average)
Warm up
xxx kW
Ready
xxx W (Average)
Cold Sleep
xW
Less than 65dB (Printing)
NOTE : Impact noise such as cutting sound is excluded.
Less than 60dB (Ready)
Der höchste Schalldruckpegel gemäß EN ISO 7779 beträgt 70dB(A) oder
weniger.
Ozone
Less than 0.05ppm (Average of 8 hours)
1-5
Chapter 1 Before Use
Subject
Dimensions
Weight
Media
Specification
1,500mm (W) x 1,080mm (D) x 1,220mm (H)
NOTE : Touch panel is not included.
About 550kg (1147lb)
Bond/Plain paper
-64 to 75 g/m2 (18lb to 20lb) / monochrome : 205mm /sec.
-64 to 90 g/m2 (18lb to 24lb) / Color and monochrome : 160mm /sec.
-90 to 150g/m2 (24lb to 40lb) / Heavy media is used : 120mm / sec.
Gloss
-xxx g/m2 (xx lb)
Environmental
condition
Storage condition of
consumables
Hardware option
Standard Environment : 23oC and 60%
Temperature
10 to 30 degrees centigrade
Humidity
15 to 80% RH
Print media
Wrap the media surely to shut out the humidity.
Toner
Keep the toner cartridge away from the direct
sunlight, and store it in the condition of 0 - 35 oC
and 10 - 85% RH.
- Online Auto Stacker
- Online Folder
NOTE
These specifications may be changed without notice.
1-6
Chapter 1 Before Use
1. 5
Appearance
1. 5. 1
Front view
1
6
2
3
4
5
1
2
3
4
5
6
Name of part
User Interface
USB Port
(USB 2.0)
Power Switch
Bypass Feeder
Roll Deck
Status Indicator
Function
This is a Touch Screen, and many kinds of user operation are
available.
PLEASE DO NOT push the LCD area too strong.
Your USB flash memory storage can be installed here.
5VDC max.
Turns on/off the Printer.
Feed a cut sheet paper from the Bypass Feeder.
Roll media can be loaded here.
LED indicator indicates the following printer status.
Color
Green
Green
Orange
Red
Blue
Blue
light purple
Condition
Light
Blink
Light
Light
Light
Light
Light
1-7
Status
Ready, Printing
Warming up.
Operator Call Error
Service Call Error
Warm sleep
Cold sleep
When printer is power-off and print
controller is still power on.
Chapter 1 Before Use
1. 5. 2
Left side view
1
5
2
3
4
5
6
1
2
3
4
5
6
Name of part
Toner Cartridge
Media Feeding
Knob
Unlock Lever
(for the Feeder Unit)
Left Side Cover
Exhaust Fan
Waste Toner Box
Function
4 Toner Cartridges (cyan, magenta, yellow and black) supplies the
toner little by little.
When the paper jam occurs, the media is fed by rotating this knob.
When the paper jam occurs, the Feeder Unit is lowered by this
lever to remove the jammed media.
Open here to replace the Toner Cartridge.
It is used for exhausting air inside the machine.
Collects the wasted toner.
1-8
Chapter 1 Before Use
1. 5. 3
Rear view
2
1
3
7
4
5
6
1
Name of part
Fuser Knob
2
Fuser Cover
3
4
5
6
7
Breaker 1
Breaker 2
Inlet Socket 1 (14A)
Inlet Socket 2 (16A)
Stacker Port
Function
Rotate this knob when removing the misfed paper in the Fuser
Unit.
Prints come from the opening on this.
Open the Fuser Cover when you remove the paper misfed inside
the Fuser Unit.
It is possible to shut off supplying the AC power.
It is possible to shut off supplying the AC power.
Connect the Power Cord here.
Connect the Power Cord here.
For a dedicated Auto Stacker for the Printer (DC24V 2A)
1-9
Chapter 1 Before Use
1. 6
1. 6. 1
Specifications for the Printing Paper
Papers not available to use
Do not use the following kinds of printing paper. Doing so may damage the print engine.
Excessively curled
(a diameter of 50 mm or
less)
Folded
Creased
Torn
Punched
1-10
Chapter 1 Before Use
Pre-printed
Extremely slippery
Extremely sticky
Extremely thin and soft
OHP Film
CAUTION
Do not use the paper with staple, or do not use such conductive paper as aluminium foil and
carbon paper.
The above may result in a danger of fire
NOTE
(1) Print image may become light if printed on a rough surface of the paper.
(2) Print image may become defective if the print paper has an excess curl.
(3) It will become a cause for paper mis-feed, defective print image or paper creasing if you
use a paper that does not satisfy the specification.
(4) Do not use a paper of which surface is very special, such as thermal paper, art paper,
aluminium foil, carbon paper and conductive paper.
(5) Do not use papers with unpacked (exposed in high / low temperature & humidity) in a
long period. Such papers may result in mis-feed, defective image or paper creasing.
(6) Tracing paper exposed to air over a long period tends to cause a defective printing.
Removing one round on the surface of the tracing roll paper from the beginning is
recommended.
Refer to [2.3 Replacing Roll Media].
1. 6. 2
Keeping the paper in the custody
Keep the paper in the custody taking care of the following matters.
1.
2.
3.
4.
Do not expose the paper to the direct sunlight.
Keep the paper away from high humidity. (It must be less than 70%)
Put the paper on a flat place
If you will keep the paper in the custody, which you have already unpacked, put it into the
polyethylene bag to avoid the humidity.
1-11
Chapter 1 Before Use
1. 6. 3
Treatment against environmental condition
Take a necessary treatment according to the environmental condition as shown below.
Humidity(%)
Low
Possible problem
“Void of image”, “crease of paper” and
other problems occurs when you print
with plain paper and tracing paper.
“Void of image” occurs when you print
with tracing paper.
40%
70%
High
“Void of image” occurs when you print
with plain paper and tracing paper.
“Void of image”, “crease of paper” and
other problems occurs when you print
with plain paper and tracing paper.
Necessary treatment
1. Install the humidifier in the room, and
humidify the room air.
2. Remove the paper from the machine
right after the completion of print, and
keep it in a polyethylene bag.
If you will not make print soon, remove
the tracing paper from the machine and
keep it in a polyethylene bag.
Remove the paper from the machine after
everyday use, and keep it in a
polyethylene bag.
If you will not make print soon, remove
the tracing paper from the machine and
keep it in a polyethylene bag.
Remove the paper from the machine
right after the completion of print, and
keep it in a polyethylene bag.
NOTE
(1) If the humidity is 65% or higher, recommend dehumidifying the paper using a
dehumidifier.
(2) “Void of image” and “crease of paper” will occur in case of extremely high or low humidity.
Normal Print
Crease of paper
If the media is humidified;
Normal Print
Loss of image
If the media is humidified;
1-12
Chapter 1 Before Use
Chapter 2
Basic Operations
page
2. 1
Turning on the Printer
2- 2
2. 2
Turning off the Printer
2- 4
2. 3
Replacing the Roll Media
2- 6
2. 4
Placing Cut Sheet Media
2-13
2. 5
Replacing the Toner Cartridge
2-14
2. 6
Replacing the Waste Toner Box
2-17
2-1
Chapter 2 Basic Operations
2. 1
Turning on the Printer
1. Plug the each Power Cables to an exclusive wall outlet.
WARNING
Please confirm the each outlet satisfies the following condition before plugging the Printer into.
208-240V (+6% to -10%), 16A, and 50/60Hz
2. Press “ | ” side of the Power Switch.
Press this side
3. The status indicator on the upper right of the printer is blinking and the warming-up is started.
NOTE
The machine does not operate at all If the circuit
breaker is turned off.
Flip up the circuit breaker switch to turn on the
power supply.
2-2
Chapter 2 Basic Operations
4. The Printer will get ready about 5 minutes after turning on.
The Status Indicator stops blinking and lights green when ready.
Make a print from outer devices.
2-3
Chapter 2 Basic Operations
2. 2
Turning off the Printer
1. Press “
” side of the Power Switch.
Press this side
2. The Status Indicator light purple while the embedded controller unit is shutting down.
It will turn off in few minutes.
NOTE
The controller unit starts shutdown process after turning off the Printer, and it will take about 1
minutes until complete shut down. Do not unplug the Printer from the outlet for about
1 minutes after turning off therefore. The controller unit may bebroken if the Printer is
unplugged before the completion of shut down process.
2-4
Chapter 2 Basic Operations
3. If you completely shut the power supply due to a long vacation or the machine’s transport, turn
off the circuit breaker and then remove the power cable from the machine.
2-5
Chapter 2 Basic Operations
2. 3
Replacing the Roll Media
UI displays a sign of “Roll Replacement” when the used roll media gets empty.
Follow the later procedure to load a new roll media.
1. Open the Roll Deck (1) that has empty roll media.
With catching the Flanges (2) on both sides, lift and remove the core of roll (3).
2
2
1
3
2. Pull the green lever (4) on each Flange (2), which releases the core of roll (3). Remove both
Flanges (2).
3
4
2
2
2
3. With sliding the Slide Guides (5) left and right by hand, align them to the width guide lines that
match the width of actual media to be loaded. (Sliding either left or right one of 2 Side Guides
also moves the other one by the same amount.)
5
5
2-6
Chapter 2 Basic Operations
4. Insert both Flanges (2) deep into the core of new roll media until they stop.
2
NOTE
(1) Insert Flanges (2) deep enough into the core of roll media until their inside rims surely
touch the side face of roll media with having no gap.
Inside Rim
Inside Rim
OK
NG
Gap
Correct: Fully inserted
Incorrect: There is gap
(2) Be careful not to be harmed by the
saw-toothed edge (6) when handling the
Flanges (2).
6
2-7
Chapter 2 Basic Operations
5. Turn down the lever (4) in either way until they completely stop, which lets the Flange to surely
hold the roll media.
4
4
6. Fit both Flanges correctly into both Slide Guides (5) in the roll deck.
5
(See next page for more explanation)
2-8
Chapter 2 Basic Operations
NOTE
(1) Note the position of leading edge. It should be on the bottom side when directed to the
media feeding path.
Correct
Incorrect
to media feeding path
to media feeding path
Correct: Leading edge is on bottom side
Incorrect: Leading edge is on top side
(2) The outside rim (7) of the Flange must be aligned with the tip of black triangle (8) for
correct gear engagement. If not, the Flange may come off from correct position and may
result in incorrect media feeding.
OK
NG
8
8
7
7
C
2-9
Chapter 2 Basic Operations
7. Insert the leading edge into a slit under the Guide Plate (9) until it touches the feeding roller (10).
Front Deck (Roll 1 / 3)
Rear Deck (Roll 2 / 4)
9
9
10
10
9
9
10
10
Roll 1
Roll 2
10
10
Roll 3
Roll 4
2-10
Chapter 2 Basic Operations
8. Rotate the small roller (11) in the direction of arrow by hand for allowing the feeding roller to
surely hold the leading edge.
Front Deck (Roll 1 / 3)
Rear Deck (Roll 2 / 4)
11
11
Roll 1
Roll 2
10
10
Roll 3
Roll 4
9. Push the Roll Deck (1) back in.
1
NOTE
(1) Surely close the Roll Deck until it is locked. A paper jam may occur if not locked perfectly.
(2) Be careful not to catch your finger in between Roll Deck drawers.
2-11
Chapter 2 Basic Operations
10. Define the media information (media type and width) with using the touch screen.
Press [OK].
NOTE
(1) Incorrect settings would lead unexpected print results (fusing defect, improper image
quality).
(2) If no roll media is set properly or is installed in the deck, the printer status does not get
“Ready” and the touch screen shows “Attention Required”.
Follow the instruction in this section to set a roll media properly, and the status will get
“Ready”. If still Attention Required” remains, contact your local service representative.
Reference
The printer will take a programmed internal automatic cleaning process when a roll media is
switched to another. Please wait until the cleaning finishes and the status gets “Ready”.
2-12
Chapter 2 Basic Operations
2. 4
Placing Cut Sheet Media
1. Open Manual Table (1).
1
2. There are several size markings on Manual Table which indicate possible feed positions.
Place a cut sheet in a required size on the table between its concerning size markings then i
nsert it into Manual Feeder.
When the leading edge touches the feeding roller, the machine automatically carries and sets
the sheet at the proper position.
Manual Table
Size Markings
NOTE
(1) As a curly cut sheet will cause a mis-feed, straighten the sheet as far as possible before
printing. And set the sheet in “curl down” direction as a mis-feed can be avoided. “Curl up”
sheets tend to result in a mis-feed.
NG
OK
Correct (curl down)
Wrong (curl up)
(2) Setting a cut sheet to the bypass feeder while printing may cause a paper jam.
Be sure to check the printer is idle (not processing a print job) before setting a cut sheet.
2-13
Chapter 2 Basic Operations
2. 5
Replacing the Toner Cartridge
UI Screen displays a sign of toner empty when the toner in the Toner Cartridge is empty.
Follow the later procedure to replace the Toner Cartridge with a new one.
1. Open the Left Side Cover (1).
1
2. Rotate the Toner Cartridge (2) in the arrow direction until it stops.
Pull and remove the empty Toner Cartridge.
2
2
NOTE
The Toner Cartridge should be returned to your service technician or should be discarded
according to your local regulations.
WARNING
Do not discard it as a flammable. Toner will explode if thrown into the fire.
2-14
Chapter 2 Basic Operations
3. Prepare a new Toner Cartridge (3) of the same color and shake it enough to loosen the toner.
3
4. With catching the head part (black part), rotate the body (white part) of the Toner Cartridge in
the direction of arrow for more than 3 revolutions. This will have a space in the toner supplying
hole.
NOTE
Toner Supplying hole does not open enough if the body is not rotated enough, which causes
the developer not supplied with enough toner.
5. With directing the pointed tip (4) of the color label upside, set the new Toner Cartridge back into
the original position and insert it deep into the machine until it stops.
4
Direct the pointed tip (4)
upside when inserting the
cartridge into the machine.
2-15
Chapter 2 Basic Operations
6. Rotate the Toner Cartridge (3) in the arrow direction until it stops.
3
NOTE
Be sure that the tip of color sticker should not go further beyond LOCK position.
OK
NG
7. Close the Left Side Cover (1).
When the Left Side Door is closed;


The machine goes into “warm up” while processing toner supply.
The machine gets “ready” when the toner refilling completes.
1
2-16
Chapter 2 Basic Operations
2. 6
Replacing the Waste Toner Box
1. Follow the figures in below to assemble a new Waste Toner Box.
Sticker
(Large)
Sticker
(Large)
Sticker
(Small)
Stickers
(Small)
Reference
A sheet of Sticker (Large) still remains after assembling the new Waste Toner Box. This is to
be used to close the opening of the box when "waste toner full" occurs next time. Please keep
this remaining Sticker (Large) at any place where you easily can find it.
2-17
Chapter 2 Basic Operations
2. Open the Left Side Cover (1).
1
3. Bring up the Waste Toner Box (2) a little and move it frontward to remove from the machine.
2
4. Apply the Sticker (3) to close the opening of the Waste Toner, which is included in the WASTE
TONER BOX KIT.
3
WARNING
Do not discard it as a flammable. Toner will explode if thrown into the fire. Please
ask the seller for the way of dispose.
NOTE
(1) Do not handle the Waste Toner Box roughly. Otherwise the toner will come out from its
open hole.
(2) The Waste Toner Box should be returned to your service technician or should be
discarded according to your local regulations.
2-18
Chapter 2 Basic Operations
5. Set the new Waste Toner Box (4) back in the original position. See the following NOTE.
4
NOTE
(1) Place the bottom corner of the box at the inside of the positioning step (5).
4
5
(2) Make sure the clear film windows (6) is not dirty.
6
2-19
Chapter 2 Basic Operations
6. Close the Left Side Cover (1).
1
2-20
Chapter 2 Basic Operations
Chapter 3
Error Correction
page
3- 2
3- 3
3- 5
3. 1 Mis-feed Error
3. 1. 1 Roll Deck Section Jam (Deck 1, 2, 3, 4 Mis-feed)
3. 1. 2 Manual Feeder Section Jam (Feeder part Mis-feed (1))
3. 1. 3 Media Feed Section Jam (Registration Mis-feed, Feeder part Mis-feed
(1), (2), (3))
3. 1. 4 Exit Section Jam 1 (Exit Mis-feed, Separation Mis-feed (1))
3- 6
3- 8
3. 2 Door Open
3. 2. 1 Roll Deck (Deck 1, 2 Open)
3. 2. 2 Left Side Cover (Left Side Cover Open)
3. 2. 3 Fuser Cover (Fuser Cover Open)
3-11
3-11
3-11
3-12
3. 3 Other Operator Call
3. 3. 1 Roll Replacement
3. 3. 2 Toner Empty
3. 3. 3 Waste Cartridge full
3. 3. 4 Web Cleaner Empty
3-13
3-13
3-13
3-14
3-14
3. 4
3-15
Service Call Error
3-1
Chapter 3 Error Correction
3. 1
Mis-feed Error
"XXXX Mis-feed" is displayed in the UI screen when the media is jammed.
The jammed locat ion when displaying "Mis-feed" is shown below.
Media Feed Section
Manual Feeder Section
Roll Deck Section
Exit Section
Roll Deck Section
NOTE
(1) Be careful not to get paper cuts on your hand.
(2) Gently remove a jammed paper. When it does not reach Fuser Unit, toner on it may spill
off. If toner gets into eyes or your mouth, immediately rinse them with water and contact a
doctor.
(3) Gently remove a jammed paper. When it does not reach Fuser Unit, toner on it may spill
off on your cloth.
Dust off your cloth. Use cold water to wash in out. Using hot water may leave a stain.
3-2
Chapter 3 Error Correction
3. 1. 1
Roll Deck Section Jam
(Deck 1, 2, 3, 4 Mis-feed )
Roll Deck Section
Deck 1 Mis-feed
Deck 2 Mis-feed
Deck 3 Mis-feed
Deck 4 Mis-feed
Clear the Paper Mis-feed using the following procedure:
1. Open the Roll Deck (1) in issue. And then rewind the roll onto the media core.
1
2. If the leading edge of the media is torn or folded, cut it off.
3-3
Chapter 3 Error Correction
3. Set the roll media correctly.
Front Deck (Roll 1 / 3)
Rear Deck (Roll 2 / 4)
NOTE
The outside rim of Flange should meet the black triangle marked on Slide Guide. Otherwise
the roll media may fall in Roll Deck or result in an incorrect media feeding.
OK
NG
Out of position
Correct
Wrong
4. Close the Roll Deck.
3-4
Chapter 3 Error Correction
3. 1. 2
Manual Feeder Section Jam
(Feeder part Mis-feed (1))
Manual Feeder Section
Feeder part Mis-feed (1)
1. Pull out the mis-feed cut sheet from the Manual Feeder.
NOTE
The mis-feed cut sheet should be replaced with a new one if its leading edge has a torn or
fold. Or it should be used upside down to keep the damaged edge from been inserted.
An extremely creased cut sheet may cause mis-feed again.
3-5
Chapter 3 Error Correction
3. 1. 3
Media Feed Section Jam (Registration Mis-feed,
Feeder part Mis-feed (1), (2), (3))
Media Feed Section
Feeder part Mis-feed (2)
Media Feed Section
Feeder part Mis-feed (1)
Media Feed Section
Feeder part Mis-feed (3)
Media Feed Section
Resistration Mis-feed
1. Open the Left Side Cover (1).
1
2. Turn the Lever (2) to the arrow direction.
2
2
3-6
Chapter 3 Error Correction
3. Remove the jammed media.
4. In case that the media is pinched by the roller and cannot be removed, rotate the Paper Feeding
Knob (3) to feed the media to the Feeder Unit, and then remove it.
3
3-7
Chapter 3 Error Correction
3. 1. 4
Exit Section Jam
(Exit Mis-feed, Separation Mis-feed (1))
Exit Section
Exit Mis-feed
Exit Section
Separation Mis-feed (1)
1. Open the Fuser Cover (1).
1
3-8
Chapter 3 Error Correction
2. Holding the knob (2) on both sides, lift up the Stripper Finger Assy (3).
3
2
2
Reference
Lift up the Separation Finger Assy (3) on both sides until it is stuck by magnets (4) in the upper
lock position.
4
3-9
Chapter 3 Error Correction
3. Remove the Cover (5). Rotate the Fuser Knob (6) to the arrow direction to feed the media to the
exit direction, and then remove it.
5
6
WARNING
There are extremely hot parts inside the Fuser Unit. Do not touch any parts in the Fuser Unit,
or you will be burnt.
Also the mis-fed media can be very hot. Be careful not to get burnt when you remove it.
4. Holding the knob (2) on the both sides to put back the Stripper Finger Assy (3) to the original
position.
3
2
2
3-10
Chapter 3 Error Correction
3. 2
Door Open
"Door Open" is displayed in the UI screen when the door in each unit is opened.
3. 2. 1
Roll Deck (Deck 1, 2 Open)
Close the Roll Deck securely to clear "Deck 1, 2 Open”.
Roll Deck 1
Roll Deck 2
3. 2. 2
Left Side Cover (Left Side Cover Open)
Close the Left Side Cover securely to clear "Left Side Cover Open".
Left Side Cover
3-11
Chapter 3 Error Correction
3. 2. 3
Fuser Cover (Fuser Cover Open)
Close the Fuser Cover securely to clear "Fuser Cover Open".
Fuser Cover
3-12
Chapter 3 Error Correction
3. 3
3. 3. 1
Other Operator Call
Roll Replacement
When the printer is running out of a loaded roll media, the UI Screen will display “Out of Paper”
sign.
If there is no suitable roll media required for the current print job, the UI Screen will display “Out of
Paper” sign as well. Please load the required roll media to any Roll Deck.
For the roll replacement procedure, see [2.3 Replacing the Roll Media].
3. 3. 2
Toner Empty
When the printer is running out of toner, the UI Screen will display “Toner Empty” sign.
For the toner supply procedure, see [2.5 Replacing the Toner Cartridge].
3-13
Chapter 3 Error Correction
3. 3. 3
Waste Cartridge full
When the Waste Toner Box is full, the UI screen shows “Waste Cartridge full.”
The printer does not restart operation until the Waste Toner Box is properly replaced.
For replacement procedure, see [2.6 Replacing the Waste Toner Box].
Waste Toner Box
3. 3. 4
Web Cleaner Empty
Web Cleaner is a component to clean Fuser Unit.
When the remaining Web Cleaner is low, the UI screen displays “Web Near End”. (The Printer is
still available)
“Out of Web” error will appear over a period of time, and the Printer becomes unavailable.
Please call your service representative to replace Web Cleaner early.
NOTE
Web Cleaner can be replaced by a well trained technician only.
3-14
Chapter 3 Error Correction
3. 4
Service Call Error
If an error with significant effect on the printer occurs, the printer stops the operation and indicates
a related Customer Engineer Call Error Code (or description, and its equivalent internal code) on
the UI screen.
Call the service staff immediately as these problems can be fixed by a well trained technician only.
Before calling the service staff, try to turn on/off the Printer. If “Service Call Error” is indicated again,
turn off the machine, unplug it, and call the service staff with reporting the error description in the
UI screen.
CE-Call Error (Service Call Error)
- Sensor Error
- Motor Error
- Cutter Error
- Fan Error
- Fusing Temperature Error
- LED Head Error
- High Voltage Power Supply Error
- Density Control Error
- Belt Skew Error
A corresponding description will be displayed in the top column (status region) in the UI screen.
E-xxx
3-15
Chapter 3 Error Correction
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