empire - Comfort By Design

INSTALLATION INSTRUCTIONS
AND OWNER'S MANUAL
EMPIRE
Comfort Systems
Outdoor Gas Fireplace
OUTDOOR GAS Fireplace
ModELS
OP36FP32M(N,P)-2
OP36FP72M(N,P)-2
OP42FP32M(N,P)-2
OP42FP72M(N,P)-2
GAS-FIRED
! DANGER
CARBON MONOXIDE HAZARD
This appliance can produce carbon monoxide
which has no odor.
Using it in an enclosed space can kill you.
Never use this appliance in an enclosed space
such as a camper, tent, car or home.
Installer: Leave this manual with the appliance.
Consumer: Retain this manual for future reference.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is not
convertible for use with other gases.
— Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
— Installation and service must be performed by a
qualified installer, service agency or the gas supplier.
WARNING
Improper installation, adjustment, alteration, service
or maintenance can cause injury or property damage.
Read the installation, operating and maintenance
instructions thoroughly before installing or servicing
this equipment.
WARNING
If the information in these instructions are not followed exactly, a fire or explosion may result causing
property damage, personal injury or loss of life.
WARNING
For Outdoor Use Only.
WARNING
If not installed, operated and maintained in accordance
with the manufacturer's instructions, this product
could expose you to substances in fuel or from fuel
combustion which can cause death or serious illness.
WARNING
If you smell gas:
1. Shut off gas to the appliance.
2. Extinguish any open flame.
3. If odor continues, keep away from the appliance
and immediately call your gas supplier or fire department.
WARNING
Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance.
An LP-cylinder not connected for use shall not be
stored in the vicinity of this or any other appliance.
Page 1
TABLE OF CONTENTS
SECTIONPAGE
Important Safety Information.....................................................................................3
Safety Information for Users of LP-Gas....................................................................4
Introduction............................................................................................................5-6
Specifications............................................................................................................7
Gas Supply................................................................................................................8
Clearances................................................................................................................8
Combustible Materials...............................................................................................9
Fireplace Dimensions.........................................................................................10-11
Planning Installation...........................................................................................11-12
Fireplace Framing and Installation..........................................................................13
Gas Line Connection...............................................................................................13
Operation Instructions / Flame Appearance............................................................13
OP(36,42)FP72 Lighting Instructions......................................................................14
OP(36,42)FP32 Lighting Instructions......................................................................15
Pilot and Main Burner Flame Characteristics..........................................................16
Wiring.................................................................................................................16-17
Remote Control Installation & Operation.................................................................18
Maintenance............................................................................................................19
Troubleshooting.......................................................................................................19
Parts List............................................................................................................20-21
Parts View...............................................................................................................22
Master Parts Distributor List....................................................................................23
How To Order Repair Parts.....................................................................................23
Warranty Terms.......................................................................................................24
Page 2
32272-0-0713
IMPORTANT SAFETY INFORMATION
•
Installer: Please leave these instructions with the owner for
future reference
•
This unit complies with ANSI Z21.97/CSA 2.41 and CSA 4.96
U.S. for Outdoor Gas Fireplaces.
•
Children and adults should be alerted to the hazard of high
surface temperature and should stay away to avoid burns
or clothing ignition.
•
Young children should be carefully supervised when they
are in the same area with the appliance.
•
Clothing or other flammable materials should not be hung
from the appliance, or placed on or near the appliance.
•
Installation and repair should be done by a QUALIFIED
SERVICE PERSON. This appliance should be inspected
before use and at least annually by a professional service
person. More frequent cleaning may be required due to
insects, pollen build up, dust, etc. It is imperative that
the control compartments, burners, and circulating air
passageways of the appliance be kept clean.
•
Do not place trash, logs, or other articles on the log set
during operation.
•
During manufacturing, fabricating and shipping, various
components of this appliance are treated with certain oils,
films or bonding agents. These agents are not harmful, but
may produce annoying smoke and smells as they are burned
off during initial operation of the appliance. This is a normal
temporary occurrence.
•
WARNING: Keep appliance area clear and free from
combustible materials, gasoline and other flammable vapors
and liquids.
•
WARNING: Any modification to this gas log set or to controls
can be dangerous. Improper installation or use of the gas
log set can cause serious injury or death from fire, burns,
explosion or carbon monoxide poisoning.
•
Follow all local codes regarding installation, combustion
and ventilation air or in the absence of local codes follow
the National Fuel Gas Code ANSI Z223.1 (US installation), or
CAN/CGA-B149, installation Code (Canada installation).
•
Do not operate this log set with glass doors in the closed
position. A fireplace screen must be in place when the log
set is burning.
•
Inspect the hose before each use of the appliance.
•
•
The hose assembly must be replaced prior to the appliance being into operation if there is evidence of excessive abrasion or wear, or if the hose is damaged.
Inspect the burner at least once a year.
Do Not Operate THIS Gas Log Set With Glass Doors Closed.
DANGER: Indicates a hazardous situation which, if not
avoided, will result in death or serious injury.
WARNING: Indicates a hazardous situation which, if
not avoided, could result in death or serious injury.
CAUTION: Indicates a hazardous situation which, if not
avoided, could result in minor or moderate injury.
NOTICE: Addresses practices not related to personal injury.
•
•
•
•
•
•
Children and adults should be alerted to the hazards of
high surface temperatures and should stay away to avoid
burns or clothing ignition.
Young children should be carefully supervised when they
are in the same area as the appliance.
Clothing or other flammable material should not be placed
on or near the appliance.
Do not place trash or other articles on the log set during
operation.
During manufacturing, fabricating and shipping, various
components of this appliance are treated with certain oils,
films or bonding agents. These bonding agents are not
harmful but may produce annoying smoke and smells as
they are burned off during initial operation of the appliance.
This is a normal temporary occurrence.
Keep burner and control compartment clean.
32272-0-0713
•
•
•
•
•
Installation and repair should be done by a qualified
service person. The appliance should be inspected
before use and at least annually by a qualified service
person. More frequent cleaning may be required due to
excessive lint from carpeting, bedding materials, etc. It
is imperative that control compartments, burners and
circulating air passageways of the appliance be kept
clean.
Do keep the appliance area clear and free from combustible
material, gasoline and other flammable vapors and
liquids.
A yearly examination and cleaning of the venting system
of the solid-fuel burning fireplace must be performed by
a qualified agency.
Do make a periodic visual check of pilot and burners.
Clean and replace damaged parts.
Do not use this appliance if any part has been under
water. Immediately call a qualified service technician
to inspect the appliance and to replace any part of the
control system and any gas control which has been under
water.
Page 3
SAFETY INFORMATION FOR USERS OF LP-GAS
Propane (LP-Gas) is a flammable gas which can cause fires
and explosions. In its natural state, propane is odorless and
colorless. You may not know all the following safety precautions
which can protect both you and your family from an accident.
Read them carefully now, then review them point by point with
the members of your household. Someday when there may not
be a minute to lose, everyone’s safety will depend on knowing
exactly what to do. If, after reading the following information,
you feel you still need more information, please contact your
gas supplier.
LP-GAS WARNING ODOR
some points to remember
•
Learn to recognize the odor of LP-gas. Your local LP-Gas
Dealer can give you a “Scratch and Sniff” pamphlet. Use it to
find out what the propane odor smells like. If you suspect that
your LP-Gas has a weak or abnormal odor, call your LP-Gas
Dealer.
•
If you are not qualified, do not light pilot lights, perform service,
or make adjustments to appliances on the LP-Gas system. If
you are qualified, consciously think about the odor of LP-Gas
prior to and while lighting pilot lights or performing service or
making adjustments.
•
Sometimes a basement or a closed-up house has a musty
smell that can cover up the LP-Gas odor. Do not try to light
pilot lights, perform service, or make adjustments in an area
where the conditions are such that you may not detect the odor
if there has been a leak of LP-Gas.
•
Odor fade, due to oxidation by rust or adsorption on walls of
new cylinders and tanks, is possible. Therefore, people should
be particularly alert and careful when new tanks or cylinders
are placed in service. Odor fade can occur in new tanks, or
reinstalled old tanks, if they are filled and allowed to set too
long before refilling. Cylinders and tanks which have been out
of service for a time may develop internal rust which will cause
odor fade. If such conditions are suspected to exist, a periodic
sniff test of the gas is advisable. If you have any question
about the gas odor, call your lp-gas dealer. A periodic
sniff test of the lp-gas is a good safety measure under
any condition.
If a gas leak happens, you should be able to smell the gas
because of the odorant put in the LP-Gas.
That's your signal to go into immediate action!
•
Do not operate electric switches, light matches, use your phone. Do not do anything that could ignite the gas.
•
Get everyone out of the building, vehicle, trailer, or area. Do
that IMMEDIATELY.
•
Close all gas tank or cylinder supply valves.
•
LP-Gas is heavier than air and may settle in low areas such
as basements. When you have reason to suspect a gas leak,
keep out of basements and other low areas. Stay out until
firefighters declare them to be safe.
•
Use your neighbor’s phone and call a trained LP-Gas service
person and the fire department. Even though you may not
continue to smell gas, do not turn on the gas again. Do not
re-enter the building, vehicle, trailer, or area.
•
Finally, let the service man and firefighters check for escaped
gas. Have them air out the area before you return. Properly
trained LP-Gas service people should repair the leak, then
check and relight the gas appliance for you.
If, at any time, you do not smell the LP-Gas odorant and you
think you should, assume you have a leak. Then take the same
immediate action recommended above for the occasion when
you do detect the odorized LP-Gas.
•
If you experience a complete “gas out,” (the container is under
no vapor pressure), turn the tank valve off immediately. If the
container valve is left on, the container may draw in some air
through openings such as pilot light orifices. If this occurs, some
new internal rusting could occur. If the valve is left open, then
treat the container as a new tank. Always be sure your container is under vapor pressure by turning it off at the container
before it goes completely empty or having it refilled before it is
completely empty.
•
no odor detected - odor fade
Some people cannot smell well. Some people cannot smell
the odor of the chemical put into the gas. You must find out if
you can smell the odorant in propane. Smoking can decrease
your ability to smell. Being around an odor for a time can affect your
sensitivity or ability to detect that odor. Sometimes other odors in
the area mask the gas odor. People may not smell the gas odor or
their minds are on something else. Thinking about smelling a gas
odor can make it easier to smell.
The odorant in LP-gas is colorless, and it can fade under some
circumstances. For example, if there is an underground leak, the
movement of the gas through soil can filter the odorant. Odorants in
LP-Gas also are subject to oxidation. This fading can occur if there
is rust inside the storage tank or in iron gas pipes.
The odorant in escaped gas can adsorb or absorb onto or into
walls, masonry and other materials and fabrics in a room. That will
take some of the odorant out of the gas, reducing its odor intensity.
LP-Gas may stratify in a closed area, and the odor intensity could
vary at different levels. Since it is heavier than air, there may be
more odor at lower levels. Always be sensitive to the slightest gas
odor. If you detect any odor, treat it as a serious leak. Immediately
go into action as instructed earlier.
Page 4
32272-0-0713
INTRODUCTION
Instructions to Installer
1. Installer must leave instruction manual with owner after
installation.
2. Installer must have owner fill out and mail warranty card supplied
with this fireplace.
3. Installer should show owner how to start and operate unvented
room heater.
Always consult your local Building Department regarding regulations,
codes or ordinances which apply to the installation of an unvented
room heater.
*Aftermarket: Completion of sale, not for purpose of resale, from
the manufacturer.
This appliance is only for use with the type of gas indicated on the
rating plate. This appliance is not convertible for use with other
gases.
WARNING
Any change to this appliance or its controls can
be dangerous.
Improper installation or use of the appliance can cause serious injury or death from fire, burns, explosion or carbon
monoxide poisoning.
This series is design certified in accordance with American National
Standard Z21.97.1/CSA 2.41 by the Underwriters Laboratories as
an Outdoor Gas Fireplace and should be installed according to
these instructions.
Any alteration of the original design, installed other than as
shown in these instructions or use with a type of gas not
shown on the rating plate is the responsibility of the person
and company making the change.
750 Millivolt System
When you ignite the pilot, the thermocouple produces millivolts
(electrical current) which energizes the magnet in the gas valve.
After 30 seconds to 1 minute time period you can release the gas
control knob and the pilot will stay ON. Allow your pilot flame to
operate an additional one (1) to two (2) minutes before you turn the
gas control knob from the PILOT position to the ON position. This
time period allows the millivolts (electrical energy) to build-up to a
sufficient level allowing the gas control to operate properly.
Important
All correspondence should refer to complete Model Number, Serial
Number and type of gas.
Moisture Resistance
This outdoor fireplace will shed moderate amounts of water, but is
not waterproof. Water and condensing water vapor may enter the
chase under certain conditions.
The fireplace will not perform as an exterior wall. Moisture penetration
must be considered for construction that places the fireplace in
structure walls or on moisture sensitive surfaces.
When installed on exterior walls: Empire Comfort Systems
recommends the fireplace chase be constructed outside the
structure's weather envelope. Where the platform meets the wall, use
a flashing detail similar to that required for attached decks. Chase
platforms, including hearths should slope away from the structure
at 1/4 in per foot. The fireplace can be shimmed level.
When installed on surfaces where water may collect or cause
damage: Empire Comfort Systems recommends a slope of 1/8 in
to 1/4 in per foot towards the drain port suggested. The fireplace
can be shimmed level.
32272-0-0713
Hearths should slope away from the front of the fireplace and chase
at 1/8 in to 1/4 in per foot. Metal safety strips must be on top of
any combustible hearth materials used for moisture management.
When purchasing a firebox or fireplace we recommend you also
buy a weather cover or glass door accessory to protect the unit
from moisture. Never install a burner where moisture cannot drain
off easily. We recommend a weather barrier - such as a cover or
bifold glass doors - to protect the burner from moisture.
Screened Porch Installation
The fireplace may be installed safely and is design certified by UL
to be installed in a screen porch with the following guidelines.
Minimum Porch Area
96 sq. feet (9 sq m)
Minimum Ceiling Height
92" (234 cm)
(See Page 10)
Installation on Rugs and Tile
If this appliance is installed directly on carpeting, tile or other
combustible material other than wood flooring the appliance shall
be installed on a metal or wood panel extending the full width and
depth of the appliance.
The base referred to above does not mean the fire-proof base as
used on wood stoves. The protection is for rugs that are extremely
thick and light colored tile.
Solid-fuels shall not be burned in a masonry or UL 127 factorybuilt fireplace in which an unvented room heater is installed.
Qualified Installing Agency
Installation and replacement of gas piping, gas utilization equipment or accessories and repair and servicing of equipment shall be
performed only by a qualified agency. The term "qualified agency"
means any individual, firm, corporation or company which either in
person or through a representative is engaged in and is responsible for
(a) the installation or replacement of gas piping or (b) the connection,
installation, repair or servicing of equipment, who is experienced in
such work, familiar with all precautions required and has complied
with all the requirements of the authority having jurisdiction.
State of Massachusetts: The installation must be made by
a licensed plumber or gas fitter in the Commonwealth of
Massachusetts.
The installation must conform with local codes or, in the absence
of local codes, with the National Fuel Gas Code, ANSI Z223.1.*
*Available from the American National Standards Institute, Inc. 1430
Broadway, New York, N.Y. 10018.
High Altitudes
For altitudes/elevations above 2,000 feet (610m), ratings should be
reduced at the rate of 4 percent for each 1,000 feet (305m) above
sea level. Contact the manufacturer or your gas company before
changing spud/orifice size.
Well Head Gas Installations
Some natural gas utilities use "well head" gas. This may affect the
Btu output of the unit. Contact the gas company for the heating value.
Contact the manufacturer or your gas company before changing
spud/orifice size.
WARNING: This appliance is equipped for (natural gas or propane)
gas. Field conversion is not permitted.
Page 5
INTRODUCTION
•
When the appliance is connected to a fixed piping system,
the installation must conform with local codes, or in the absence of local codes with the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, or International Fuel Gas Code.
•
When installed, the appliance must be electrically grounded
in accordance with local codes, or in the absence of local
codes with the National Electrical Code, ANSI/NFPA 70, if
applicable.
•
Solid fuels shall not be burned in this appliance.
•
The maximum gas inlet supply pressure is 13" for LP and
10.5" for NAT.
•
For appliances for fixed fuel piping system and equipped
with an appliance gas pressure regulator, the required manifold pressure in inches water column: 10" for LP and 3.5"
NAT.
•
For appliances for fixed fuel piping system and equipped
with an appliance gas pressure regulator, the appliance and
its individual shutoff valve must be disconnected from the
gas supply piping system during any pressure testing of that
system at test pressures in excess of 1/2 psi (3.5 kPa).
The appliance must be isolated from the gas supply piping
system by closing its individual manual shutoff valve during
any pressure testing of the gas supply piping system at test
pressures equal to or less than 1/2 psi (3.5 kPa).
For an appliance designed for use with a non-disposable selfcontained LP-gas supply system:
•
Propane cylinders may be acceptable for use with the appliance provided they are compatible with the appliance
retention means.
•
LP-gas supply cylinder must be constructed and marked
in accordance with the U.S. Department of Transportation
(D.O.T.) Specifications for LP-Gas Cylinders, or the Standard for Cylinders, Spheres and Tubes for Transportation
of Dangerous Goods and Commission, CAN/CSA-B339 as
applicable.
•
LP-gas supply cylinders between 4 and 40 pounds must
have an overfill prevention device.
•
LP-gas supply cylinder must have a connection device compatible with the connection of the appliance.
•
If the appliance is equipped with a CGA No. 600 Cylinder
Connection Device, the cylinder must be disconnected when
the appliance is not in use.
•
If appliance is to be permanently connected to a gas piping
system from a remote supply tank, installation must be in accordance with local codes or, in the absence of local codes,
with the National Fuel Gas Codes ANSI Z223.1/NFPA 54.
Enclosures for LP-gas supply cylinders shall be ventilated by
openings at the level of the cylinder valve and at floor level. The
effectiveness of the opening(s) for purposes of ventilation shall
be determined with the LP-gas supply cylinder(s) in place. This
shall be accomplished by one of the following.
a. One side of the enclosure shall be completely open; or
b. For an enclosure having four sides, a top and a bottom:
1. At least two ventilation openings at cylinder valve
level shall be provided in the side wall, equally
sized, spaced at 180 degrees (3.14rad), and unobstructed. Each opening shall have a total free area
of not less than 1/2 square inch per pound (2.3 sq.
cm/kg) of stored fuel capacity and not less than a
total free area of 10 square inches (64.5 sq. cm).
2. Ventilation opening(s) shall be provided at floor
level and shall have a total free area of not less
than 1/2 square inch per pound (3.2 sq. cm/kg) of
stored fuel capacity and not less than a total free
area of 10 square inches (64.5 sq. cm). If ventilation openings at floor level are in a side all, there
shall be at least two openings. The bottom of the
openings shall be at floor level and the upper edge
no more than 5 inches (127 mm) above the floor.
The openings shall be equally sized, spaced at 180
degrees (3.14 rad) and unobstructed.
3. Every opening shall have minimum dimensions so
as to permit the entrance of a 1/8 inch (3.2 mm)
diameter rod.
•
Cylinder valves shall be readily accessible for hand operation. A door on the enclosure to gain access to the cylinder
valves is acceptable, provided it is non-locking and can be
opened without the use of tools.
•
There shall be a minimum clearance of 2 inches (51 mm)
between the lower surface of the floor of the LP-gas supply
cylinder enclosure and the ground.
•
The design of the appliance shall be such that (1) the LP-gas
supply cylinder(s) can be connected, disconnected and the
connections inspected and tested outside the cylinder enclosure; and (2) those connections which could be disturbed
when installing the cylinder(s) in the enclosure can be leak
tested inside the enclosure;
Cleaning Instructions
This appliance is built using mostly high-grade stainless steel to
resist rust-through. In outdoor applications, all stainless steel will
develop a dull patina and, depending on the local environment
and on the materials used in the installation, may develop some
surface oxidation (rust). This does not affect the performance of
the fireplace, and does not require any action to correct. If you
prefer keeping your fireplace front looking factory-fresh, clean it
as required with stainless steel cleaner.
When installation application includes highly acidic applications
such as mortar or stone etching, do not remove the protective
PVC film from the stainless steel until after this application is
complete. Once the film has been removed we recommend that
the appliance be cleaned with a stainless steel cleaner immediately.
Please note that areas where the film has been formed (corners,
hems, etc.) may require extra cleaning due to the properties of
the film. Ensure that all protective film has been removed from
the fireplace prior to burning the appliance. Page 6
32272-0-0713
SPECIFICATIONS
Model
OP36FP
OP42FP
Input Maximum
50,000
50,000
Minimum
36,000 LP / 38,000 NAT
36,000 LP / 38,000 NAT
Orifice
P245 #50 LP / P280 #29 NAT
P300 #48 LP / P280 #29 NAT
Accessories
BD36SS
36" Bifold Glass Door - Stainless Steel
BD42SS
42" Bifold Glass Door - Stainless Steel
DT36SS
36" Drain Tray - Stainless Steel
DT42SS
42" Drain Tray - Stainless Steel
WD36SS
36" Weather Door - Stainless Steel
WD42SS
42" Weather Door - Stainless Steel
GAS SUPPLY
Check all local codes for requirements, especially for the size and
type of gas supply line required.
Recommended Gas Pipe Diameter
Pipe Length
Schedule 40 Pipe
Inside Diameter
Tubing, Type L
Outside Diameter
Nat.
L.P.
Nat.
L.P.
0-10 feet
0-3 meters
1/2”
12.7mm
3/8”
9.5mm
1/2”
12.7mm
3/8”
9.5mm
10-40 feet
4-12 meters
1/2”
12.7mm
1/2”
12.7mm
5/8”
15.9mm
1/2”
12.7mm
40-100 feet
13-30 meters
1/2”
12.7mm
1/2”
12.7mm
3/4”
19mm
1/2”
12.7mm
100-150 feet
31-46 meters
3/4”
19mm
1/2”
12.7mm
7/8”
22.2mm
3/4”
19mm
A gas valve and ground joint union should be installed in the gas
line upstream of the gas control to aid in servicing. It is required by
the National Fuel Gas Code that a drip line be installed near the gas
inlet. This should consist of a vertical length of pipe tee connected
into the gas line that is capped on the bottom in which condensation
and foreign particles may collect.
The use of the following gas connectors is recommended:
— ANS Z21.24 Appliance Connectors of Corrugated Metal Tubing
and Fittings
— ANS Z21.45 Assembled Flexible Appliance Connectors of Other
Than All-Metal Construction
The above connectors may be used if acceptable by the authority
having jurisdiction The state of Massachusetts requires that a flexible
appliance connector cannot exceed three feet in length.
Note: Never use plastic pipe. Check to confirm whether your local
codes allow copper tubing or galvanized.
Note: Since some municipalities have additional local codes, it is
always best to consult your local authority and installation code.
Note: Be sure to install gas line cover to appliance prior to completing
gas line connection.
Installing a New Main Gas Cock
Each appliance should have its own manual gas cock.
A manual main gas cock should be located in the vicinity of the unit.
Where none exists, or where its size or location is not adequate,
contact your local authorized installer for installation or relocation.
Compounds used on threaded joints of gas piping shall be resistant
to the action of liquefied petroleum gases. The gas lines must be
checked for leaks by the installer. This should be done with a soap
solution watching for bubbles on all exposed connections, and if
unexposed, a pressure test should be made.
Never use an exposed flame to check for leaks. Appliance must
be disconnected from piping at inlet of control valve and pipe
capped or plugged for pressure test. Never pressure test with
appliance connected; control valve will sustain damage!
32272-0-0713
Figure 1
Page 7
CLEARANCES
Minimum Wall and Ceiling Clearances
Mantel Clearances
Sidewall and Back Clearances: The clearance from the
inside of the fireplace to any combustible wall should not be
less than 2".
Ceiling Clearances: The ceiling height should not be less
than 36" from the top of the hood.
Mantel Clearances: Ventless fireplace models must use the
hood supplied with the fireplace. If a combustible mantel is
installed, it must meet the clearance requirements detailed
in Figure 2.
Figure 2
COMBUSTIBLE MATERIALS
Do not attach combustible material to the mantel of your fireplace.
This is a fire hazard.
No greeting cards, stockings or ornamentation of any type should be
placed on or attached to the fireplace. This is a heating appliance.
The flow of heat can ignite combustibles.
Figure 3
Figure 4
Page 8
32272-0-0713
FIREPLACE DIMENSIONS
A
G
E
K
I
N
J
H
O
F
B
C
D
L
M
DIMENSIONS (in inches)
32272-0-0713
REFERENCE LETTER
OP36FP
OP42FP
A
41-7/8
41-7/8
B
41-5/8
43-1/8
C
19-1/4
19-1/4
D
32-1/4
36-1/4
E
34-7/8
34-7/8
F
36
40
G
24
24
H
6-3/8
6-3/8
I
30-3/8
30-3/8
J
8-3/8
8-3/8
K
5-1/4
5-1/4
L
37-5/8
39-5/8
M
75-3/8
79-1/4
N
2-11/16
2-11/16
O
8-1/8
8-1/8
Page 9
PLANNING INSTALLATION
In planning the installation for the fireplace, it is necessary to
determine where the unit is to be installed and whether optional
accessories are desired. Gas supply piping should also be planned
at this time.
The fireplace can be mounted on any of these surfaces:
1. A flat hard non-combustible surface.
2. A raised platform of combustible or non-combustible material.
3. Four corners of the fireplace so contact is made on all four
perimeter edges on the bottom of the unit.
(Example: Four concrete masonry blocks.)
If the fireplace is installed directly on carpeting, tile or other
combustible material other than wood flooring, it should be installed
on a metal or wood panel extending the full width and depth of the
unit.
At this point, you should have decided what components to include
in your installation, and where the fireplace is to be located. If this
has not been done, stop and consult your dealer for assistance
with this planning.
Installation must conform with one of the following conditions:
• With walls on all sides, but with no overhead cover;
• Within a partial enclosure which includes an overhead cover
and no more than two side walls. These side walls may be
parallel, as in a breezeway or at right angles to each side; or
• Within a partial enclosure which includes an overhead cover
and three sidewalls, as long as 30% or more of the horizontal
periphery of the enclosures is permanently open.
WARNING
Improper installation, adjustment, alteration, service or maintenance can cause property damage, personal injury or loss of life.
Installation and service must be performed by a qualified installer,
service agency or the gas supplier.
Clearances
This fireplace is intended for installation on an outdoor patio or
in your yard. This fireplace shall be used only outdoors in a well
ventilated space and shall NOT be used in a building, garage, or
other enclosed area.
It is recommended that this fireplace be installed in a “sheltered”
area. Direct wind will cause an erratic flame and possible pilot or
main burner outage. This erratic flame could also lead to excessive
black soot. These issues are nuisance issues rather than a safety
issues.
Typical installation may include covered patio, screened porch,
gazebo or an outside wall of a house.
•
•
Minimum porch area – 96 square feet
Minimum ceiling height – 92 inches
Outdoor Fireplace Enclosure Requirements
Do not install appliance until all necessary provisions are made
for combustion and ventilation air. Consult the written instructions
provided with the appliance for information concerning combustion
and ventilation air. In the absence of instructions, refer to the
National Fuel Gas Code, ANSI Z223.1/NFPA 54, Air for Combustion
and Ventilation, or applicable local codes.
Figure 5
The front of the fireplace may have 0" clearance as far back as 1/2"
where studs are to be placed.
NOTICE: This fireplace is NOT equipped with an ODS pilot.
WARNING`
This fireplace has not been tested nor approved to have a television or other electrical appliance installed above it.
Figure 6
Page 10
32272-0-0713
PLANNING INSTALLATION
Installing the Hood
A stainless steel hood is furnished with each outdoor fireplace. The
hood MUST be installed before the fireplace is used. Failure to do
so may create a possible fire hazard.
Finishing
Hearth extensions are recommended, not a requirement for these
gas fireplaces.
Cleaning Instructions
This appliance is built using mostly high-grade stainless steel to
resist rust-through. In outdoor applications, all stainless steel will
develop a dull patina and, depending on the local environment
and on the materials used in the installation, may develop some
surface oxidation (rust). This does not affect the performance of
the fireplace, and does not require any action to correct. If you
prefer keeping your fireplace front looking factory-fresh, clean it as
required with stainless steel cleaner.
When installation application includes highly acidic applications
such as mortar or stone etching, do not remove the protective PVC
film from the stainless steel until after this application is complete.
Once the film has been removed we recommend that the appliance be cleaned with a stainless steel cleaner immediately.
Figure 7
FIREPLACE FRAMING AND INSTALLATION
Locate the three metal framing studs:
SIDE
TOP
OP36FP
Two 42" Stud
One - 41-5/8" Stud
OP42FP
Two 42" Stud
One - 45-5/8" Stud
2. Install flanges on side of fireplace as shown using holes on
side of fireplace. See Figure 7. The middle pair of holes if for
the 1/2 inch non-combustible board provided with the unit.
1. Secure the metal studs to the frame using six #10 pan-head
screws as shown in Figure 7. The channel of the studs
should face as shown in Figure 7.
Figure 8
3. Locate the middle bracket. Loosen the screw in the middle
top of the fireplace. Slide the bracket under the screw as
shown in Figure 10. Tighten the hex-head screws on the
fireplace secure a pan-head screw through the middle
bracket and into the top stud.
f
Note:
Figure 7
If using a drain tray, verify framing height using the drain
tray.
32272-0-0713
Page 11
FIREPLACE FRAMING AND INSTALLATION
4. Slide the fireplace into position inside the metal studs.
Secure the fireplace to the metal studs with four #10 panhead screws as shown in Figure 9.
Figure 9
5. Connect the gas line to the unit and check for leaks with a
soapy water solution.
Note: Ensure that the gas shut-off valve is accessible.
6. Locate the two non-combustible boards and place them
above the fireplace as shown in Figure 11. Attach the
non-combustible board to the studs with six 10-16 flathead
screws.
7. Secure the non-combustible board to the middle bracket
using two 10-16 flathead screws as shown in Figure 11.
Figure 11
Alternate Framing and Installation Method
1. Install flanges on side of fireplace as shown using holes on
side of firebox. See Figure 8. The middle pair of holes if for
the 1/2 inch non-combustible board provided with the unit.
2. Connect the side framing studs to the top stud as shown in
Figure 12. The channel of the studs should face inward.
Figure 12
Figure 10
Page 12
3. Connect the framing studs to the flanges using four #10 panhead screws.
Note: If using a drain tray, the bottom of the side framing studs
will be approximately 1” from the bottom of the firebox.
4. Locate the middle bracket. Loosen the screw in the middle
top of the fireplace. Slide the bracket under the screw as
shown in Figure 10. Tighten the hex-head screws on the
fireplace secure a pan-head screw through the middle
bracket and into the top stud.
5. Locate the two non-combustible boards and place them
above the fireplace as shown in Figure 11. Attach the
non-combustible board to the studs with six 10-16 flathead
screws.
6. Secure the non-combustible board to the middle bracket
using two 10-16 flathead screws as shown in Figure 11.
7. Move the fireplace into position. Connect the gas line to the
unit and check for leaks with a soapy water solution.
Note: Ensure that the gas shut-off valve is accessible.
8. Secure fireplace to framing or floor.
32272-0-0713
GAS LINE CONNECTION
The fireplace is designed to accept a 3/8-inch gas line for an
approved ventless gas logset. Have the line installed by a qualified
service person in accordance with all building codes. Consult local
building codes to properly size the gas supply line leading to the 3/8inch hook-up at the unit. The state of Massachusetts requires that
a flexible appliance connector cannot exceed three feet in length.
A flex-line and shut-off valve have been provided. The gas shut-off
valve must be located outside of the unit in an accessible area.
For OP36FP32 and OP42FP32 gas access holes are provided
on both sides of the fireplace. See Figure 13. Carefully remove
the knockout in the refractory brick panel using a large standard
screwdriver and hammer. First, place screwdriver in groove next
to plug and pry sideways to pop out main plug. Then remove the
remaining concrete in hole with gentle tapping with ball peen
hammer and/or screwdriver. A masonry drill and bit may also
be used to create a clean hole for the gas line to pass through.
See Figure 14.
GAS ACCESS HOLES
Figure 13
After the brick panel knockout is removed, the fireplace wrap may
have a round metal knockout that must be removed also. Use a
screwdriver to punch out the metal knockout.
For OP36FP72 and OP42FP72 the gas access holes are provide
below the burner.
Check gas type. Use only the gas type indicated on the gas log
set rating plate. If the gas listed on the plate is not your type of gas
supply, DO NOT INSTALL. Contact your dealer for proper model.
Always use an external regulator for all LP fireplaces to reduce the
supply tank pressure to a maximum of 14" w.c. This is in addition
to the regulator fitted to the log set.
WARNING: CONNECTION DIRECTLY TO AN UNREGULATED
L.P. TANK CAN CAUSE EXPLOSION.
Figure 14
Install only a ANSI Z21.97.1/CSA 2.41 ventless log set into this
fireplace. •
OPERATION INSTRUCTIONS/FLAME APPEARANCE
Flames from the pilot (rear right back side of the pan burner) as
well as the main flame should be visually checked as the log set
is installed.
•
In normal operation at full rate after 10 to 15 minutes, the flame
appearance should be sets of yellow flames.
ANNUAL CLEANING/INSPECTION – Refer to parts diagram for
location of items discussed below.
• Inspect and clean burner air intake hole. Remove lint or particles
with vacuum or brush. Failure to keep air intake hole clean will
result in sooting and poor combustion.
• Inspect and clean all burner ports.
• Inspect pilot for operation and accumulation of lint at air intake
holes.
• Verify flame pattern and log placement for proper operation.
NOTE: All flames will be random by design, flame height will go
up and down.
During manufacturing, fabricating and shipping, various components
of this appliance are treated with certain oils, films or bonding agents.
These chemicals are not harmful, but may produce annoying smoke
and smells as they are burned off during the initial operation of the
appliance. This is a normal and temporary occurrence.
Inspect and clean burner air intake hole. Remove lint or particles
with brush. Failure to keep air intake hole clean will result in
sooting and poor combustion.
The initial break-in operation should last 2-3 hours with the burner
at the highest setting. Any odors remaining after this initial break-in
will be slight and will disappear with continued use.
PERIODIC CLEANING – Refer to parts diagram for location of
items discussed below.
• Do not use cleaning fluid to clean logs or any part of heater.
• Logs - brush with soft bristle brush or vacuum with brush
attachment.
• Remove loose particles and dust from the burner areas,
controls, piezo covers and grate.
32272-0-0713
Millivolt - Figure 15
Page 13
Op(36,42)fp72 Lighting Instructions
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY, A FIRE OR
EXPLOSION MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY, OR
LOSS OF LIFE.
A. BEFORE LIGHTING, smell around the appliance area for
gas. Be sure to smell next to the floor because some gas
in heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch.
• Do not use any phone in your building.
• Immediately call your gas supplier from a
neighbor's phone. Follow the gas supplier's
instructions. If you can not reach your gas
supplier, call the fire department.
B. Use only your hand to push in or turn the gas control
knob. Never use tools. If the knob will not push in or
turn by hand, don't try to repair it, call a qualified service
technician. Force or attempted repair may result in a fire
or explosion.
C. Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect
the appliance and to replace any part of the control system
and any gas control which has been under water.
LIGHTING INSTRUCTIONS
1. STOP! Read the safety information above.
to "ON"
2. Turn gas cock counterclockwise
position.
3. Wait ten (10) minutes to clear out any gas. Then smell
for gas, including near the floor. If you smell gas, STOP!
Follow "B" in the safety information above on this label.
If you do not smell gas, go to the next step.
4. Turn ON electric power to the appliance.
5. Find spark and sensor probes.
6. Using the remote control, turn main flame to "ON." If the
burner does not light within 60 seconds, stop and go to
Step 5.
SPARKING
PROBE
SENSING PROBE
PROBE
7. If the burner does not stay lit, stop and immediately call
a qualified service technician or gas supplier.
8. If the burner does not operate properly after several tries,
turn the gas control knob clockwise
to "OFF"
and call your service technician or gas supplier.
9. Operation of the gas valve must be controlled by using
the hand held remote control. Refer to remote instructions
for detailed operation information.
OFFProvided by installer.ON
TO TURN OFF GAS TO APPLIANCE
1. Locate On/Off gas cock and turn clockwise to
"OFF." Do not force.
Page 14
32272-0-0713
OP(36,42)FP32 LIGHTING INSTRUCTIONS
FOR YOUR SAFETY READ BEFORE LIGHTING
Warning: If you do not follow these instructions exactly, a fire or explosion may result
causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must be lighted by
hand. When lighting the pilot, follow these instructions
exactly.
B. Before lighting smell all around the appliance area
for gas. Be sure to smell next to the floor because some
gas is heavier than air and will settle on the floor.
What To Do If You Smell Gas
• Do not try to light any appliance.
• Do not touch any electrical switch;
Do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's
phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire
department.
C. Use only your hand to push in or turn the gas control
knob. Never use tools. If the knob will not push in or
turn by hand, don't try to repair it; call a qualified service technician. Force or attempted repair may result
in a fire or explosion.
D. Do not use this appliance if any part has been under
water. Immediately call a qualified service technician
to inspect the appliance and to replace any part of the
control system and any gas control which has been
under water.
Lighting Instructions
Warning
• Any glass doors shall be opened when the appliance is in operation.
• A fireplace screen must be in place when the appliance is operating and, unless other provisions for combustion air
are provided, the screen shall have an opening(s) for introduction of combustion air.
1. STOP! Read the safety information Gas control
above.
knob shown in
2. Set the ON/OFF switch to "OFF."
"OFF" position.
3. Turn off all electric power to the appliance (if applicable).
4. Push in gas control knob slightly and
to "OFF."
turn clockwise
5. Wait ten (10) minutes to clear out any
gas. Then smell for gas, including near
the floor. If you smell gas, STOP! follow
"B" in the safety information above. If
you do not smell gas, go to the next step.
NOTE: Knob cannot be turned from "PILOT" to "OFF" unless knob is pushed in
slightly. Do not force.
6. Find pilot - follow metal tube from gas
control. The pilot is in front of the middle
log on the right side.
7. Turn gas control knob counterclockwise
to "PILOT."
8. Push in control knob all the way and hold in. Immediately
light the pilot with a match and lighter rod that is provided
with the burner. Continue to hold the control knob in for
about one (1) minute after the pilot is lit. Release knob, and it
will pop back up. Pilot should remain lit. If it goes out, repeat
steps 4 through 8.
If knob does not pop up when released, stop and immediately
call a qualified service technician or gas supplier.
If the pilot will not stay lit after several tries, turn the gas control knob to "OFF" and call your service technician or gas
supplier.
9. Turn gas control knob counter clockwise
to
"ON."
10. Set the ON/OFF switch to "ON."
To Turn Off Gas To Appliance
1. Set the ON/OFF switch to "OFF".
2. Push in gas control knob slightly and turn clockwise
to "OFF". Do not force.
32272-0-0713
Page 15
pilot and main burner flame characteristics
Pilot Flame Pattern
Figure 16 shows a correct pilot flame pattern. The correct flame
will be blue and will extend beyond the thermocouple/thermopile.
The flame will surround the thermocouple/thermopile just below
the tip. A slight yellow flame may occur where the pilot flame and
main burner flame meet.
After use, cleaning of the pilot burner may be required for the
proper flame. The pilot orifice can be cleaned with high pressure
air or by placing under running water. Pilot orifice must be dry
before replacement. Use a pipe cleaner to clean inside the pilot
after the pilot orifice has been removed.
To Remove Pilot Orifice
1. Disconnect the pilot supply line at the pilot burner.
2. Remove pilot orifice from pilot burner. It may be necessary to
tap on pilot burner in order to remove the pilot orifice.
Pilot Flame Pattern
Figure 16
If pilot flame pattern is incorrect
• See Troubleshooting, page 19.
Main Burner Flame Pattern
The main burner flame will be completely yellow.
Main Burner Flame Ignition and Extinction
When the main burner is ignited it will take a few seconds for the
full flame pattern to develop.
When the main burner is extinguished it will take a few seconds
for the flames to disappear. It is normal to have the flames burn
down near the rock wool, as the remaining gas is burned.
WIRING
Label all wires prior to disconnection when servicing controls. Wiring
errors can cause improper and dangerous operation. Verify proper
operation after servicing.
Millivolt thermopile is self powered, gas valve does not require 110
volts. Maximum length of 20 feet of 16 AWG to conductor wires is
to be used with all optional switches.
Use the two leads (Red and Green) to attach optional components.
Check 750 Millivolt System Operation
Millivolt system and all individual components may be checked with
a millivolt meter 0-1000 MV range.
Page 16
Remote Receiver
Use the following steps to place the remote receiver adjacent to
the gas valve.
Attention: The remote receiver bracket is not used in this
installation.
1. The remote receiver can not be placed behind the gas valve
and burner assembly.
2. When facing the appliance, the remote receiver must be placed
to the left of the gas valve.
Refer to remote control installation and operating instructions for
more details on remote control.
32272-0-0713
millivolt Wiring
N/A
N/A
(GND)
Learn MOTOR COMM.
MAIN
IPI
PILOT
Continuous
Pilot
Off/On
Remote/Off
BLACK
HI/LO
Solenoid
GREEN
POWER
WHITE
ORANGE
GAS CONTROL
VALVE
BROWN
ADJ.
S
PILOT
I
BLACK
(SENSOR)
ELECTRONIC
CONTROL MODULE
ORANGE
(IGNITOR)
AF-4000 B/P
ORANGE
RED
BROWN
BLACK
RED
Figure 17
32272-0-0713
BLACK
Figure 18
Page 17
REMOTE CONTROL INSTALLATION & OPERATION
TWO-FUNCTION WIRELESS REMOTE CONTROL SYSTEM
FOR ON/OFF-HI/LO OPERATION OF THE AF-4000 GAS CONTROL VALVE
IF YOU CANNOT READ OR UNDERSTAND THESE INSTALLATION INSTRUCTIONS DO NOT
ATTEMPT TO OPERATE
INTRODUCTION
This remote control system was developed to provide a safe, reliable, and user-friendly remote control system for use with the AF-4000
gas control valve used with some gas heating appliances. The system operates on radio frequencies (RF) within a 20’ range using nondirectional signals. The system operates on one of 255 security codes that are programmed into the transmitter at the factory; the remote
receiver must learn the transmitter code prior to initial use.
TRANSMITTER
This remote control TRANSMITTER offers the user a battery-operated hand held control to
operate the AF-4000 control module functions that are used with some decorative gas fireplaces and other gas heating appliances.
The transmitter operates with a 12V battery (Included) made specifically for remote controls
and electronic lighters. Before using the transmitter, install the 12-volt (A-23) battery in the
battery compartment.
It is recommended that ALKALINE batteries always be used for longer battery life and maximum operational performance.
The transmitter has ON/OFF and HI/LO functions that are activated by pressing the button
on the face of the transmitter. When a button on the transmitter is pressed, a signal light on
the transmitter illuminates to verify that a signal is being sent. Upon initial use, there may be
a delay of three seconds before the remote receiver will respond to the transmitter. This is
part of the system’s design. If the signal light does not illuminate, check the position of the
transmitter’s battery.
MATCHING SECURITY CODES
Each transmitter can use one of 255 unique security codes. It may be necessary to program (LEARN FUNCTION) the module to accept
the transmitter security code upon initial use, if batteries are replaced, or if a replacement transmitter is purchased from your dealer or the
factory. In order for the module to accept the transmitter security code, be sure the slide button on the module is in the REMOTE position;
the module will NOT “LEARN” if the slide switch is in the OFF position. Press and release the LEARN button on the module to accept the
transmitter security code and then pressing any button on the transmitter. A change in the beeping pattern, at the module, indicates the
transmitter’s code has been accepted into the module. When an existing module has accepted the new transmitter code, the new security
code will replace the old one.
The microprocessor that controls the security code matching procedure is controlled by a timing function. If you are unsuccessful in
matching the security code on the first attempt, wait 1 - 2 minutes before trying again - this delay allows the microprocessor to reset its
timer circuitry - and try up to two or three more times.
OPERATION
1. This remote control will operate the AF-4000 gas control valves ON/OFF and flame height HI/LO of the main burner.
2. When the ON button is depressed the transmitter sends a RF signal to the module. The module then sends 3 volts of power to the
internal solenoid. The internal solenoid then opens the gas flow to the main burner ON/OFF. The system uses a pulse or continuous
3 volts DC power to operate the flame HI/LO solenoid or flame HI/LOW DC motor drive.
BATTERY LIFE
Life expectancy of the alkaline batteries in the RCAF-3 TX can be up to 12 months depending on use of the solenoid function. Check and
replace all batteries annually. The transmitter should operate with as little as 9.0 volts battery power.
SPECIFICATIONS
BATTERIES:
Transmitter 12V - (A23)
Operating Frequency: 303.8 MHZ
FCC ID No.’s: transmitter K9l1001
Canadian ISC ID No.’s: transmitter - 2439 102 728
FCC REQUIREMENTS
NOTE: THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED
MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE
EQUIPMENT.
Page 18
32272-0-0713
MAINTENANCE
Keep the control compartment, logs and burner area surrounding the
logs clean by vacuuming or brushing area at least twice a year.
THE LOGS CAN GET VERY HOT – HANDLE ONLY WHEN
COOL.
Always turn off gas to the pilot before cleaning. For relighting, refer
to lighting instructions located on the rating plate of the log set.
Never obstruct the flow of the combustion and ventilation air. Keep
the front of the fireplace clear of all obstacles and materials.
Leave at least 36" clearance from the front of the fireplace.
Screens should be closed during operation.
TROUBLESHOOTING
SYMPTOMS - POSSIBLE CAUSES AND CORRECTIONS
Turn appliance OFF and allow to cool before servicing. Only a qualified service person should service and repair the heater.
1. When ignitor button is pressed, there is no spark at
pilot.
a. Ignitor electrode positioned wrong - Replace pilot.
b. Ignitor electrode is broken - Replace pilot.
c. Ignitor electrode not connected to ignitor cable - Reconnect
ignitor cable.
d. Ignitor cable pinched or wet. Keep ignitor cable dry - Free
ignitor cable if pinched by any metal or tubing.
e. Broken ignitor cable - Replace ignitor cable.
f. Bad piezo ignitor - Replace piezo ignitor.
2. Appliance produces unwanted odors.
a. Appliance burning vapors from paint, hair spray, glues, etc.
- Ventilate area. Stop using odor causing products while
heater is running.
b. Gas leak - Locate and correct all leaks.
3. Appliance shuts off during use. (Pilot and main burner are
off.)
a. Not enough fresh air is available for ODS/pilot to operate Open window and/or door for ventilation.
b. Low line pressure - Contact local gas company.
c. ODS/pilot is partially clogged - Clean ODS/pilot.
d. Defective thermocouple - Replace pilot.
4. Appliance shuts off during use. (Pilot stays on.)
a. Low line pressure - Check line pressure to the valve.
b. Defective thermopile - Check pilot flame, check wire
connections, output should be a minimum of 325 millivolts
across. TH/TP and TP terminals with ON/OFF switch off.
5. Gas odor even when control knob is in OFF position.
a. Gas leak - Locate and correct all leaks.
b. Control valve defective - Replace control valve.
6. When ignitor button is pressed, there is spark at pilot, but
no ignition.
a. Gas supply turned off or manual shutoff valve closed - Turn
on gas supply or open manual shutoff valve.
b. Control knob not in PILOT position - Turn control knob to
Pilot position.
c. Control knob not pressed in while in PILOT position - Press
in control knob while in PILOT position.
d. Air in gas lines when installed - Continue holding down control
knob. Repeat igniting operation until air is removed.
e. Pilot is clogged - Replace pilot assembly or get it
serviced.
f. Gas regulator setting is not correct - Replace gas
regulator.
7. Pilot lights but flame goes out when control knob is
released.
a. Control knob not fully pressed in - Press in control knob
fully.
b. Control knob not pressed in long enough - After pilot lights,
keep control knob pressed in 30 seconds.
c. Manual Shutoff valve not fully open - Fully open manual
shutoff valve.
d. Thermocouple connection loose at control valve - Hand
tighten until snug, then tighten 1/4 turn more.
e. Pilot flame not touching thermocouple, which allows
thermocouple to cool, causing pilot flame to go out. This
problem could be caused by either low gas pressure or dirty
or partially clogged pilot - Contact local gas company.
f. Thermocouple damaged - Replace thermocouple.
g. Control valve damaged - Replace control valve.
8. Burner does not light after pilot is lit.
a. Burner orifice clogged - Clean burner or replace main burner
orifice.
b. Burner orifice diameter is too small - Replace burner
orifice.
c. Inlet gas pressure is too low - Contact qualified service
person.
9. If burning at main burner orifice occurs (a loud, roaring
blow torch noise).
a. You must turn off burner assembly and contact a qualified
service person.
b. Manifold pressure is too low - Contact local gas company.
c. Burner orifice clogged - Clean burner or replace burner
orifice.
10. Logs appear to smoke after initial operation.
a. Vapors from paint or curing process of logs - Problem will
stop after a few hours of operation.
Log heater is intended to be smokeless. Turn OFF heater
and call qualified service person.
11. Heater produces a whistling noise when main burner is
lit.
a. Turning control knob to HIGH position when main burner is
cold - Turn control knob to LOW position and let warm up
for a minute.
b. Air in gas line - Operate burner until air is removed from
line. Have gas line checked by local gas company.
c. Dirty or partially clogged burner orifice - Clean burner or
replace burner orifice.
12. No gas to pilot.
a. LP-regulator shut down due to inlet pressure too high Verify LP tank regulator is installed and set at 11" to 13"
w.c. Replace regulator on heater.
If the gas quality is bad, your pilot may not stay lit, the burners may produce soot and the heater may backfire when lit. If the
gas quality or pressure is low, contact your local gas supplier immediately.
32272-0-0713
Page 19
PARTS LIST
USE ONLY MANUFACTURER'S REPLACEMENT PARTS. USE OF ANY OTHER PARTS COULD CAUSE INjURY OR DEATH.
PART No.
Index
No.
OP36FP32
OP36FP72
OP42FP32
OP42FP72
1
23219
23219
23219
23219
Top Standoff
2
27781
27781
27782
27782
Firebox Front
3
32359
32359
32359
32359
Middle Bracket
4
R10391
R10391
R10391
R10391
Liner, Side - Left
5
R10392
R10392
R10392
R10392
Liner, Side - Right
6
R10390
R10390
R10393
R10393
Liner, Rear
7
27792
27792
27792
27792
Liner Bracket - Bottom
Description
8
20447
20447
20447
20447
Liner Bracket - Top
9
R10767
R10767
R10770
R10770
Hearth Floor - Left
10
R10768
R10768
R10771
R10771
Hearth Floor - Right
11
R10769
R10769
R11025
R11025
Hearth Floor - Valve Cover
12
21162
21162
20237
20237
Hood
13
R11036
R11036
R11037
R11037
Curtain, Rod
14
R10765
R10765
R10765
R10765
Curtain, Screen
15
27934
27934
27935
27935
Rear Log Support
16
27930
27930
27930
27930
Burner Support - Left
17
27932
27932
27932
27932
Burner Support - Right
18
27799
27799
27801
27801
Grate Tang Assembly
19
P253
P253
P253
P253
Orifice Fitting
20
P280
P280
P280
P280
Orifice - Nat
20
P245
P245
P300
P300
Orifice - LP
21
R10808
R10808
R10808
R10808
22
27936
27936
27937
27937
Air Shutter / Venturi
Burner Assembly
23
R7158
--
R7158
--
Pilot - Nat
23
R7157
--
R7157
--
Pilot - LP
24
R10408
R10809
R10408
R10809
Valve - Nat
24
R10407
R10810
R10407
R10810
Valve - LP
25
27803
27803
27803
27803
26
27804
--
27804
--
Pilot Tube
27
R3436
--
R3436
--
On/Off/Auto Switch
Page 20
Inlet Tube Assembly
32272-0-0713
PARTS LIST
PART No.
Index
No.
OP36FP32
OP36FP72
OP42FP32
OP42FP72
28
R1155
R10814
R1155
R10814
Spark Probe
29
--
R10813
--
R10813
Remote Reciever with Harness
30
R10954
R10812
R10954
R10812
Wire Harness
31
--
R10811
--
R10811
Control Module
32
R9761
--
R9761
--
Description
Piezo Ignigtor
33
--
28539
--
28539
Control Module Base
34
28088
27800
28088
27800
Ignitor Bracket
35
--
28081
--
28081
Valve Bracket
36
--
31514
--
31514
Water Shield
37
32231
32231
32331
32231
Metal Channel - Side
38
32233
32233
32234
32234
Metal Channel - Top
39
R11681
R11681
R11683
R11683
40
10554
10554
10554
10554
41
R10072
R10072
R10072
R10072
Shut-Off Valve
NS
28748
28748
28748
28748
Gas Line Cover
NS
--
R10815
--
R10815
Remote Control
Non-Combustible Board
Flanges
NS - Not Shown
32272-0-0713
Page 21
PARTS VIEW
39
38
13
13
1
1
3
37
40
40
37
5
6
8
14
8
2
10
4
7
12
9
11
15
15
28
34
22
16
22 28
23
34
17
42
41
17
25
26
16
19
25
20
27
21 20
19
18
21
32
18
24
35
30
36
31
29
33
Page 22
32272-0-0713
MASTER PARTS DISTRIBUTOR LIST
To Order Parts Under Warranty, please contact your local Empire dealer. See the dealer locator at www.empirecomfort.
com. To provide warranty service, your dealer will need your name and address, purchase date and serial number, and the
nature of the problem with the unit.
To Order Parts After the Warranty Period, please contact your dealer or one of the Master Parts Distributors listed below.
This list changes from time to time. For the current list, please click on the Master Parts button at www.empirecomfort.com.
Please note: Master Parts Distributors are independent businesses that stock the most commonly ordered Original
Equipment repair parts for Heaters, Grills, and Fireplaces manufactured by Empire Comfort Systems Inc.
Dey Distributing
1401 Willow Lake Boulevard
Vadnais Heights, MN 55101
Victor Division of F. W. Webb Company
200 Locust Street
Hartford, CT 06114
Phone: 651-490-9191
Toll Free: 800-397-1339
Website: www.deydistributing.com
Parts: Heater, Hearth and Grills
Phone: 860-722-2433
Toll Free: 800-243-9360
Fax: 860-293-0479
Toll Free Fax: 800-274-2004
Websites: www.fwwebb.com & www.victormfg.com
Parts: Heater, Hearth and Grills
East Coast Energy Products
10 East Route 36
West Long Branch, NJ 07764
Able Distributors
2501 North Central Avenue
Chicago, IL 60639
Phone: 732-870-8809
Toll Free: 800-755-8809
Fax: 732-870-8811
Website: www.eastcoastenergy.com
Parts: Heater, Hearth and Grills
Phone: 773-889-5555
Toll Free: 800-880-2253
Fax: 773-466-1118
Website: www. abledistributors.com
Parts: Heater
HOW TO ORDER REPAIR PARTS
Parts Not Under Warranty
Parts can be ordered through your Service Person, Dealer, or a Master Parts Distributor. See this page for the Master Parts Distributors list. For best results, the service person or dealer should order parts through the distributor. Parts can be shipped directly to the
service person/dealer.
Warranty Parts
Warranty parts will need a proof of purchase and can be ordered by your Service Person or Dealer. Proof of purchase is required for
warranty parts.
All parts listed in the Parts List have a Part Number. When ordering parts, first obtain the Model Number and Serial Number from the
name plate on your equipment. Then determine the Part Number (not the Index Number) and the Description of each part from the following illustration and part list. Be sure to give all this information . . .
Appliance Model Number
Appliance Serial Number
Part Description
Part Number
Type of Gas (Propane or Natural)
Do not order bolts, screws, washers or nuts. They are standard hardware items and can be purchased at any local hardware store.
Shipments contingent upon strikes, fires and all causes beyond our control.
32272-0-0713
Page 23
WARRANTY TERMS
Empire Comfort Systems Inc. warranties this hearth product to be free from defects at the time of purchase and for the periods specified below. Hearth products must be installed by a qualified technician and must be maintained and operated
safely, in accordance with the instructions in the owner’s manual. This warranty applies to the original purchaser only and
is not transferable. All warranty repairs must be accomplished by a qualified gas appliance technician.
Limited Five-Year Parts Warranty – All Components
(Except Remote Controls, Thermostats, Accessories and Replacement Parts)
Should any part fail because of defective workmanship or material within five years from the date of purchase,
Empire will repair or replace at Empire’s option.
Limited One-Year Parts Warranty – Remote Controls, Thermostats, Accessories, and Parts
Should any remote control, thermostat, accessory, or other part fail because of defective workmanship within one
year from the date of purchase, Empire will repair or replace at Empire’s option.
Duties of the Owner
The appliance must be installed by a qualified installer and operated in accordance with the instructions furnished
with the appliance.
A bill of sale, cancelled check, or payment record should be kept to verify purchase date and establish warranty
period.
Ready access to the appliance for service.
What Is Not Covered
Damages that might result from the use, misuse, or improper installation of this appliance.
Travel, diagnostic costs and freight charges on warranted parts to and from the factory.
Claims that do not involve defective workmanship or materials.
Unauthorized service or parts replacements.
Removal and reinstallation cost.
Inoperable due to improper or lack of maintenance.
How To Get Service
To make a claim under this warranty, please have your receipt available and contact your installing dealer. Provide the dealer with the model number, serial number, type of gas, and purchase verification. The installing dealer is responsible for providing service and will contact the factory to initiate any warranted parts replacements. Empire will make
replacement parts available at the factory. Shipping expenses are not covered.
If, after contacting your Empire dealer, service received has not been satisfactory, contact: Consumer Relations Department, Empire Comfort Systems Inc., PO Box 529, Belleville, Illinois 62222, or send an e-mail to info@
empirecomfort.com with “Consumer Relations” in the subject line.
Your Rights Under State Law
This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
EMPIRE
Comfort Systems
Empire Comfort Systems Inc.
918 Freeburg Ave. Belleville, IL 62220
If you have a general question about our products, please e-mail us at
info@empirecomfort.com.
If you have a service or repair question, please contact your dealer.
www.empirecomfort.com
Page 24
32272-0-0713