Introduction - NABS Integrated Technical Services

Introduction
Cisco Product Quick Reference Guide
Welcome to the 2013 edition of the Cisco Product Quick Reference Guide. This guide presents an overview
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easy-to-use, the Cisco Product Quick Reference Guide includes brief overviews, important features,
technical specifications, part numbers, and ordering information for many Cisco products. This all-in-one
time-saving guide includes the following chapters: Routing, Switching, Wireless, Collaboration, Security, Data
Center, Video and Broadband Cable, Optical Networking, Network Management, and Cisco Services.
Designed for our Cisco field and partners, this guide will help you determine which Cisco product, service,
or solution is right for your customer. It is also ideal for end users, networking professionals, Cisco Networking
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Introduction
i
Contents
Introduction.................................................................................................................................i
Cisco Architectures and Solutions.................................................................................................................................................................................viii
Cisco Borderless Network Architecture and Solutions................................................................................................................................viii
Cisco Collaboration Architecture and Solutions.................................................................................................................................................. ix
Cisco Unified Data Center and Cloud Platform and Solutions................................................................................................................ ix
Cisco Smart Business Architecture...................................................................................................................................................................................x
Cisco IP Next-Generation Network Architecture for Service Providers............................................................................................x
Cisco Small Business Solutions......................................................................................................................................................................................... xi
Industry Solutions from Cisco.............................................................................................................................................................................................xii
Product Warranty Information.............................................................................................................................................................................................xiii
Partner and Customer Support.........................................................................................................................................................................................xvi
Helpful Cisco Websites.......................................................................................................................................................................................................... xvii
Cisco Capital Financing........................................................................................................................................................................................................xviii
Cisco Certified Refurbished Equipment ...............................................................................................................................................................xviii
Chapter 1: Routing................................................................................................................. 1-1
Routing At-a-Glance....................................................................................................................................................................................................................1-1
Cisco 3900 Series Integrated Services Routers...............................................................................................................................................1-5
Cisco 2900 Series Integrated Services Routers............................................................................................................................................ 1-10
Cisco 1900 Series Integrated Services Routers............................................................................................................................................ 1-15
Cisco 800 Series Integrated Services Routers............................................................................................................................................... 1-19
Cisco 7600 Series Routers...............................................................................................................................................................................................1-23
Cisco Carrier Routing System........................................................................................................................................................................................1-26
Cisco XR 12000 and 12000 Series Routers.......................................................................................................................................................1-28
Cisco ASR 9000 Series Aggregation Services Routers..........................................................................................................................1-30
Cisco ASR 1000 Series Aggregation Services Routers..........................................................................................................................1-32
Cisco ASR 903 Series Aggregation Services Routers.............................................................................................................................1-35
Cisco 2000 Series Connected Grid Router........................................................................................................................................................1-38
Cisco 1000 Series Connected Grid Router........................................................................................................................................................1-39
Cisco SRP 500 Series Services-Ready Platforms.......................................................................................................................................1-41
Cisco RV Series Small Business Routers.............................................................................................................................................................1-42
Cisco Routing Services........................................................................................................................................................................................................1-43
Chapter 2: Switching.............................................................................................................2-1
Switching At-a-Glance..............................................................................................................................................................................................................2-1
Cisco Catalyst 6500 Series Switches........................................................................................................................................................................2-5
Cisco Catalyst 4500E Series Switches.....................................................................................................................................................................2-8
Cisco Catalyst 4500-X Series Switches.................................................................................................................................................................2-12
Cisco Catalyst 4900M Series Switch.......................................................................................................................................................................2-14
Cisco Catalyst 4900 Series Switches......................................................................................................................................................................2-15
Cisco Catalyst 3750 v2 Series Switches...............................................................................................................................................................2-16
Cisco Catalyst 3750-X Series Switch.......................................................................................................................................................................2-18
Cisco Catalyst 3560 v2 Series Switches..............................................................................................................................................................2-21
Cisco Catalyst 3560-X Series Switches................................................................................................................................................................2-22
Cisco Catalyst 2960-S Series Switches...............................................................................................................................................................2-25
Cisco Catalyst 2960-SF Series Switches............................................................................................................................................................2-27
Cisco Catalyst 2960 Series Switches.....................................................................................................................................................................2-28
Cisco Catalyst 3560-C Series Compact Switches......................................................................................................................................2-32
Cisco Catalyst 2960-C Series Compact Switches......................................................................................................................................2-33
Cisco ESW 500 Series Switches................................................................................................................................................................................2-34
Cisco 300 Series Managed Switches....................................................................................................................................................................2-35
Cisco ME 3800X Series Carrier Ethernet Switch Router........................................................................................................................2-36
Cisco ME 3600X Series Ethernet Switches.......................................................................................................................................................2-38
Cisco ME 3400 Series Ethernet Access Switches......................................................................................................................................2-40
Cisco ME 3400E Series Ethernet Access Switches...................................................................................................................................2-42
Cisco Catalyst 3750 Metro Series Switches.....................................................................................................................................................2-44
Cisco Catalyst 4500E Series Ethernet Access Switches......................................................................................................................2-49
Cisco 2500 Series Connected Grid Switches................................................................................................................................................2-52
Cisco Switching Services.................................................................................................................................................................................................2-53
ii
Introduction
Chapter 3: Wireless ..............................................................................................................3-1
Routing At-a-Glance...................................................................................................................................................................................................................3-1
Cisco Aironet 3600 Series Access Point................................................................................................................................................................3-5
Cisco Aironet 3500p Series Access Points........................................................................................................................................................3-10
Cisco Aironet 2600 Series Access Point..............................................................................................................................................................3-14
Cisco Aironet 1600 Series Access Point..............................................................................................................................................................3-18
Cisco Aironet 600 Series OfficeExtend Access Points..........................................................................................................................3-23
Cisco Aironet 1550 Series Lightweight Outdoor Wireless Mesh Access Points.............................................................3-26
Cisco Aironet Antennas and Accessories...........................................................................................................................................................3-30
Cisco 8500 Series Wireless Controller.................................................................................................................................................................3-35
Cisco Flex 7500 Series Controllers..........................................................................................................................................................................3-38
Cisco 5500 Series Wireless LAN Controllers..................................................................................................................................................3-40
Cisco Virtual Wireless Controller................................................................................................................................................................................3-42
Cisco 2500 Series Wireless LAN Controllers..................................................................................................................................................3-44
Cisco Wireless Services Module 2 Controller
for Cisco Catalyst 6500 Series Switches.............................................................................................................................................................3-46
Cisco Wireless Controller Module for the Cisco ISR G2........................................................................................................................3-49
Cisco Prime Infrastructure................................................................................................................................................................................................3-51
Cisco Spectrum Expert Wi-Fi........................................................................................................................................................................................3-53
Cisco Mobility Services Engine...................................................................................................................................................................................3-55
Cisco Wireless Intrusion Prevention System...................................................................................................................................................3-58
Cisco Wireless Services....................................................................................................................................................................................................3-59
Chapter 4: Collaboration.......................................................................................................4-1
Collaboration At-a-Glance....................................................................................................................................................................................................4-1
Cisco Hosted Collaboration Solution......................................................................................................................................................................... 4-9
Cisco HCS for Unified Communications and Mobility..............................................................................................................................4-10
Cisco HCS for Contact Center.......................................................................................................................................................................................4-11
Cisco HCS for TelePresence...........................................................................................................................................................................................4-11
Cisco WebEx Meetings Server.....................................................................................................................................................................................4-11
Cisco Unified MeetingPlace Conferencing........................................................................................................................................................4-12
Cisco Unified Video Advantage....................................................................................................................................................................................4-13
Cisco WebEx Meetings........................................................................................................................................................................................................4-13
Cisco WebEx Meeting Center........................................................................................................................................................................................4-14
Cisco WebEx Training Center.........................................................................................................................................................................................4-16
Cisco WebEx Event Center...............................................................................................................................................................................................4-16
Cisco WebEx Support Center........................................................................................................................................................................................4-17
Cisco WebEx Cloud Connected Audio..................................................................................................................................................................4-18
Cisco WebEx Advanced Services.............................................................................................................................................................................4-18
Cisco Unified Contact Center Enterprise.............................................................................................................................................................4-19
Cisco Unified Contact Center Express..................................................................................................................................................................4-20
Cisco Unified Intelligence Center..............................................................................................................................................................................4-21
Cisco Unified Customer Voice Portal.....................................................................................................................................................................4-22
Cisco Customer Care Services...................................................................................................................................................................................4-22
Cisco SocialMiner Social Media Customer Care Solution...................................................................................................................4-22
Cisco Finesse Agent Desktop.......................................................................................................................................................................................4-23
Cisco MediaSense..................................................................................................................................................................................................................4-24
Cisco WebEx Social...............................................................................................................................................................................................................4-25
Cisco Unified Communications Manager...........................................................................................................................................................4-26
Cisco Unified Communications Manager Assistant...................................................................................................................................4-27
Cisco Unified Communications Manager Express.....................................................................................................................................4-28
Cisco Business Edition 6000..........................................................................................................................................................................................4-28
Cisco Business Edition 3000..........................................................................................................................................................................................4-30
Cisco Unified Communications Manager Session Management Edition...............................................................................4-31
Cisco IP Communicator......................................................................................................................................................................................................4-32
Cisco Unified IP Phone 6900 Series........................................................................................................................................................................4-33
Cisco Unified IP Phone 7900 Series........................................................................................................................................................................4-35
Cisco Unified IP Phone 8900 Series........................................................................................................................................................................4-36
Cisco Unified IP Phone 9900 Series........................................................................................................................................................................4-38
Cisco SPA500 Series IP Phones.................................................................................................................................................................................4-40
Cisco Virtualization Experience Client (VXC)...................................................................................................................................................4-41
Cisco Unified Attendant Console Portfolio........................................................................................................................................................4-41
Cisco Emergency Responder.......................................................................................................................................................................................4-43
Cisco Intercompany Media Engine...........................................................................................................................................................................4-44
Introduction
iii
Cisco Unified Survivable Remote Site Telephony and Cisco Unified Enhanced SRST..............................................4-45
Cisco Unified Communications Services...........................................................................................................................................................4-46
Cisco Jabber for Mac...........................................................................................................................................................................................................4-46
Cisco WebEx Connect Service....................................................................................................................................................................................4-47
Cisco Unified Personal Communicator.................................................................................................................................................................4-47
Cisco Unified Presence......................................................................................................................................................................................................4-48
Cisco Unity Connection......................................................................................................................................................................................................4-49
Speech Connect for Cisco Unity Connection.................................................................................................................................................4-49
Cisco SpeechView..................................................................................................................................................................................................................4-49
Cisco Unity Express...............................................................................................................................................................................................................4-50
Cisco Unified Survivable Remote Site Voicemail.........................................................................................................................................4-50
Cisco Unified Messaging Gateway...........................................................................................................................................................................4-51
Cisco Unity Unified Messaging....................................................................................................................................................................................4-51
Speech Connect for Cisco Unity................................................................................................................................................................................4-52
Cisco Jabber Messaging Integration Platform...............................................................................................................................................4-52
Cisco WebEx Meetings on Mobile Devices......................................................................................................................................................4-53
Cisco Mobile Supervisor...................................................................................................................................................................................................4-53
Cisco TelePresence System 3010............................................................................................................................................................................4-55
Cisco TelePresence TX1300 Series........................................................................................................................................................................4-55
Cisco TelePresence System Profile Series.......................................................................................................................................................4-56
Cisco TelePresence MX Series...................................................................................................................................................................................4-56
Cisco TelePresence EX Series.....................................................................................................................................................................................4-57
Cisco Jabber Video for TelePresence...................................................................................................................................................................4-58
Cisco TelePresence System 500 Series..............................................................................................................................................................4-58
Cisco TelePresence System Integrator C Series.........................................................................................................................................4-59
Cisco TelePresence Video Communication Server..................................................................................................................................4-60
Cisco TelePresence MSE 8000 Series..................................................................................................................................................................4-60
Cisco TelePresence Server 7010..............................................................................................................................................................................4-61
Cisco TelePresence MCU 4500 Series................................................................................................................................................................4-61
Cisco TelePresence ISDN Gateway.........................................................................................................................................................................4-62
Cisco TelePresence Advanced Media Gateway...........................................................................................................................................4-62
Cisco TelePresence Management Suite..............................................................................................................................................................4-63
Cisco TelePresence Manager.......................................................................................................................................................................................4-64
Cisco TelePresence Exchange System................................................................................................................................................................4-65
Cisco WebEx Telepresence............................................................................................................................................................................................4-67
Cisco TelePresence Touch...............................................................................................................................................................................................4-67
Cisco TelePresence System Clinical Presence............................................................................................................................................4-68
Cisco TelePresence System Intern MXP.............................................................................................................................................................4-68
Cisco TelePresence Synch..............................................................................................................................................................................................4-69
Cisco TelePresence System Educator MXP.....................................................................................................................................................4-69
Cisco TelePresence Services....................................................................................................................................................................................... 4-70
Cisco Unified Application Environment................................................................................................................................................................. 4-70
Cisco UC Integration for Microsoft Office Communicator................................................................................................................... 4-71
Cisco Unified Communications 500 Series for Small Business...................................................................................................... 4-71
Cisco Unified Communications on the Cisco Unified
Computing System................................................................................................................................................................................................................. 4-73
Cisco Unified Border Element (Cisco UBE)....................................................................................................................................................... 4-73
Cisco TDM Gateways............................................................................................................................................................................................................ 4-74
Cisco Unified SIP Proxy...................................................................................................................................................................................................... 4-74
Cisco VG Series Gateways.............................................................................................................................................................................................. 4-75
Cisco AS5400XM Universal Gateway..................................................................................................................................................................... 4-75
Cisco ATA 187 Analog Telephone Adaptor......................................................................................................................................................... 4-77
Cisco Unified Workspace Licensing........................................................................................................................................................................ 4-78
Cisco Unified Communications Software Subscription.........................................................................................................................4-80
Chapter 5: Security...............................................................................................................5-1
Security At-a-Glance.................................................................................................................................................................................................................5-1
Cisco IOS Security.....................................................................................................................................................................................................................5-4
Cisco ASA 5500 Series Adaptive Security Appliances.............................................................................................................................5-5
Cisco Intrusion Prevention System............................................................................................................................................................................5-12
Cisco Catalyst 6500 Series ASA Services Module.....................................................................................................................................5-14
Cisco TrustSec Technology..............................................................................................................................................................................................5-15
Cisco NAC Appliance (Clean Access).....................................................................................................................................................................5-16
Cisco Identity Services Engine.....................................................................................................................................................................................5-18
iv
Introduction
Cisco Secure Access Control System....................................................................................................................................................................5-19
Cisco Email Security Appliances................................................................................................................................................................................5-22
Cisco Web Security Appliances.................................................................................................................................................................................5-23
Cisco M-Series Content Security Management Appliance................................................................................................................5-26
Cisco Cloud Web Security..............................................................................................................................................................................................5-28
Cisco Web Filtering.................................................................................................................................................................................................................5-28
Cisco AnyConnect Secure Mobility Solution..................................................................................................................................................5-29
Cisco Adaptive Wireless IPS Software..................................................................................................................................................................5-30
VPN Services for Cisco ASA Series........................................................................................................................................................................5-30
Cisco 3300 Series Mobility Services Engine...................................................................................................................................................5-31
Cisco Virtual Office.................................................................................................................................................................................................................5-32
Cisco Security Manager.....................................................................................................................................................................................................5-33
Cisco Video Surveillance Manager..........................................................................................................................................................................5-34
Virtualized Physical Security Applications on the Cisco Unified Computing Systems..............................................5-34
Cisco Physical Access Gateway.................................................................................................................................................................................5-35
Cisco Physical Access Manager.................................................................................................................................................................................5-35
Cisco Video Surveillance 2600 Series IP Cameras...................................................................................................................................5-36
Cisco Video Surveillance 4000 Series High-Definition IP Cameras...........................................................................................5-36
Cisco Video Surveillance 5000 Series HD IP Dome Cameras.........................................................................................................5-37
Cisco Video Surveillance 6000 Series IP Cameras...................................................................................................................................5-38
Cisco Video Surveillance 2900 Series PTZ IP Dome Cameras......................................................................................................5-38
Cisco Video Surveillance Encoders........................................................................................................................................................................5-39
Cisco Physical Security Operations Manager................................................................................................................................................5-39
Cisco Physical Security Multiservices Platform............................................................................................................................................5-40
Cisco IPICS Server Software.........................................................................................................................................................................................5-41
Cisco IPICS Dispatch Console......................................................................................................................................................................................5-41
Cisco IPICS Mobile Client.................................................................................................................................................................................................5-42
Cisco Services Portfolio for Physical and Security Products...........................................................................................................5-42
Cisco Security Services....................................................................................................................................................................................................5-44
Chapter 6: Data Center.........................................................................................................6-1
Data Center At-a-Glance........................................................................................................................................................................................................6-1
Cisco Nexus 7000 Series Switches............................................................................................................................................................................6-8
Cisco Nexus 5000 Series Switches..........................................................................................................................................................................6-11
Cisco Nexus 4000 Series Switches..........................................................................................................................................................................6-12
Cisco Nexus 3000 Series Switches..........................................................................................................................................................................6-13
Cisco Nexus 1000V Series Switches and Nexus 1100 Virtual Services Appliance.......................................................6-14
Cisco Nexus 2000 Series Fabric Extenders......................................................................................................................................................6-15
Cisco Adapter Fabric Extender.....................................................................................................................................................................................6-17
Cisco Data Center Virtual Machine Fabric Extender..................................................................................................................................6-17
Cisco Nexus B22 Fabric Extender..............................................................................................................................................................................6-18
Cisco MDS 9500 Series Multilayer Directors....................................................................................................................................................6-18
Cisco MDS 9200 Series Multilayer Switches...................................................................................................................................................6-20
Cisco MDS 9100 Series Multilayer Fabric Switches..................................................................................................................................6-21
Cisco MDS 9000 Intelligent Fabric Applications............................................................................................................................................6-22
Cisco MDS 9000 XRC Acceleration.........................................................................................................................................................................6-22
Cisco Storage Media Encryption (SME)................................................................................................................................................................6-22
Cisco MDS 9000 I/​O Accelerator................................................................................................................................................................................6-23
Cisco Data Mobility Manager.........................................................................................................................................................................................6-23
Cisco MDS 9000 NX-OS Software............................................................................................................................................................................6-24
Cisco Unified Computing System.............................................................................................................................................................................6-24
Cisco UCS B-Series Blade Servers.........................................................................................................................................................................6-26
Cisco UCS C-Series Rack Servers...........................................................................................................................................................................6-27
Cisco Application Control Engine Series Module........................................................................................................................................6-28
Cisco ACE 4710 Appliance..............................................................................................................................................................................................6-28
Cisco ACE Global Site Selector 4400 Series...................................................................................................................................................6-28
Cisco Wide Area Application Services..................................................................................................................................................................6-29
Cisco Wide Area Virtualization Engine Appliances....................................................................................................................................6-30
Virtual Blade Options for Cisco WAVE Appliances......................................................................................................................................6-30
Cisco Virtual Wide Area Application Services................................................................................................................................................6-31
Cisco Wide Area Application Services Mobile...............................................................................................................................................6-31
Cisco Network Analysis Module..................................................................................................................................................................................6-32
Cisco ASA 5585-X Adaptive Security Appliance.........................................................................................................................................6-33
Cisco Catalyst 6500 Series ASA Services Module....................................................................................................................................6-33
Introduction
v
Cisco Virtual Security Gateway...................................................................................................................................................................................6-34
Cisco ASA 1000V Cloud Firewall................................................................................................................................................................................6-35
Cisco Intrusion Prevention: Cisco IPS 4500 Series Sensors.............................................................................................................6-36
Cisco Security Manager.....................................................................................................................................................................................................6-36
Cisco Tidal Enterprise Scheduler...............................................................................................................................................................................6-37
Cisco Intelligent Automation for Cloud...................................................................................................................................................................6-38
Cisco Cloud Portal...................................................................................................................................................................................................................6-38
Cisco Workplace Portal.......................................................................................................................................................................................................6-39
SAP IT Process Automation.............................................................................................................................................................................................6-39
Cisco Network Services Manager.............................................................................................................................................................................6-39
Cisco Virtual Network Management Center.....................................................................................................................................................6-40
Cisco Data Center Network Manager: Converged......................................................................................................................................6-41
Cisco Application Control Engine Products......................................................................................................................................................6-42
Vblock Infrastructure Packages....................................................................................................................................................................................6-43
FlexPod..............................................................................................................................................................................................................................................6-43
Storage Reference Architecture..................................................................................................................................................................................6-44
Cisco Data Center Services............................................................................................................................................................................................6-45
Chapter 7: Video and Broadband Cable.............................................................................. 7-1
Video and Broadband Cable At-a-Glance...............................................................................................................................................................7-1
Cisco Videoscape Portfolio................................................................................................................................................................................................7-2
Cisco Digital Media Suite.......................................................................................................................................................................................................7-4
Cisco Digital Media Encoders...........................................................................................................................................................................................7-5
Cisco Digital Media Manager.............................................................................................................................................................................................7-6
Cisco Digital Media Players................................................................................................................................................................................................. 7-7
Cisco LCD Professional Series Displays............................................................................................................................................................... 7-10
Cisco Show and Share Video Sharing Application...................................................................................................................................... 7-11
Cisco Enterprise Content Delivery System........................................................................................................................................................ 7-13
Cisco Media Delivery Engine.......................................................................................................................................................................................... 7-17
Cisco TelePresence Content Server........................................................................................................................................................................ 7-19
Cisco MXE 3500 Media Experience Engine...................................................................................................................................................... 7-21
Cisco MXE 5600 Media Experience Engine...................................................................................................................................................... 7-23
Cisco uBR7225VXR Universal Broadband Router...................................................................................................................................... 7-24
Cisco uBR7246XVR Universal Broadband Router...................................................................................................................................... 7-26
Cisco uBR10012 Universal Broadband Router.............................................................................................................................................. 7-26
Cisco uBR 3x10 RF Switch................................................................................................................................................................................................ 7-30
Cisco Services............................................................................................................................................................................................................................ 7-31
Chapter 8: Optical Networking............................................................................................8-1
Optical Networking At-a-Glance......................................................................................................................................................................................8-1
Cisco ONS 15454 Multiservice Transport Platform........................................................................................................................................8-1
Cisco ONS 15216 Metropolitan/​Regional DWDM System.....................................................................................................................8-5
Cisco ONS Multiservice Provisioning Platforms..............................................................................................................................................8-6
Cisco Carrier Packet Transport 600 Series,
Cisco Packet Transport 256G, Four 10-Gigabit Ethernet Fabric,
Cisco Packet Transport Module, and Four 10 Gigabit Ethernet.......................................................................................................... 8-9
Chapter 9: Network Management and Operations Support Systems ...........................9-1
Network Management and OSS At-a-Glance......................................................................................................................................................9-1
Cisco Prime for IT Management.....................................................................................................................................................................................9-5
Cisco Prime for Service Provider..................................................................................................................................................................................9-5
Cisco Network Services Manager................................................................................................................................................................................9-6
Cisco Prime Data Center Network Manager........................................................................................................................................................9-6
Cisco Prime Central...................................................................................................................................................................................................................9-7
Cisco Prime Network.................................................................................................................................................................................................................9-7
Cisco Prime Provisioning.....................................................................................................................................................................................................9-8
Cisco Prime Optical...................................................................................................................................................................................................................9-8
Cisco Prime Performance Manager........................................................................................................................................................................... 9-9
Cisco Prime Infrastructure.................................................................................................................................................................................................9-10
Cisco Multicast Manager.....................................................................................................................................................................................................9-11
Cisco Prime Network Analysis Module Family.................................................................................................................................................9-11
Cisco Prime Home....................................................................................................................................................................................................................9-12
Cisco Prime Network Registrar......................................................................................................................................................................................9-13
Cisco Broadband Access Center...............................................................................................................................................................................9-13
Cisco Prime Access Registrar........................................................................................................................................................................................9-14
vi
Introduction
Cisco Prime Fulfillment.........................................................................................................................................................................................................9-15
Cisco Prime Collaboration.................................................................................................................................................................................................9-15
Cisco Media Gateway Controller Node Manager..........................................................................................................................................9-16
Cisco Broadband Troubleshooter...............................................................................................................................................................................9-17
Cisco Mobile Wireless Transport Manager.........................................................................................................................................................9-17
Lifecycle Services for Network Management Products and Solutions......................................................................................9-17
Technical Services for Operating Network Management Products..............................................................................................9-18
Chapter 10: Cisco Services.............................................................................................. 10-1
Plan.........................................................................................................................................................................................................................................................10-1
Build.......................................................................................................................................................................................................................................................10-1
Manage...............................................................................................................................................................................................................................................10-1
Product Support Services ................................................................................................................................................................................................10-1
Introduction
vii
Cisco Architectures and Solutions
Learn about the following Cisco architectures and solutions for your business:
Cisco Borderless Network Architecture and Solutions
•• Cisco Collaboration Architecture and Solutions •• Cisco Unified and Cloud Platform and Solutions •• Cisco Smart Business Architecture (SBA) •• Cisco IP Next-Generation Network Architecture for Service Providers •• Cisco Small Business Solutions
•• Industry Solutions from Cisco Cisco Borderless Network Architecture and Solutions
A Next-Generation Architecture That Accelerates Business Innovation
We work in a world that has no boundaries and knows no borders. Cisco Borderless Networks securely,
reliably, and transparently connects clouds and connects things to realize the full potential of your business
while scaling IT resources with one policy, one network, and one management. Organizations are seeing
drastic changes in how applications are consumed and delivered. Borderless Networks helps organizations
simplify and secure access on any device and support bring-your-own-device (BYOD) policies. It also allows
organizations to efficiently deliver applications and services and transparently integrates cloud services and
embedded network services with integrated policy and management to deliver the borderless experience.
Cisco embedded network services and our architectural approach balance network performance with
operational simplicity.
With the following Network Services, part of the Cisco Borderless Networks portfolio, Cisco allows you to
increase business innovation with security, green solutions, video and multimedia, and mobility:
•• Security: Cisco TrustSec Security—Build a Secure Borderless Network and gain the visibility and
control you need to know who uses your network and what they do on it. Cisco TrustSec technology helps
you secure Borderless Networks with confidence, consistency, and efficiency for better collaboration
anywhere, anytime, and from any location.
•• Video and multimedia: Cisco solutions for optimizing medianet—The intelligent, networkwide
capabilities of Cisco Borderless Networks help identify video applications and endpoints, and optimize the
delivery of rich media to any device, in any location.
•• Mobility: Cisco Motion—Deliver borderless mobility, boost flexibility and productivity, and extend
the enterprise by delivering highly secure, rich, and manageable network services to teleworkers and
employees working outside the traditional office environment.
•• Cloud Connectors: You can enable or enhance your cloud service with improved availability, performance,
and security with connectors that provide network intelligence to support the branch office to cloud
communications, using the Cisco One Platform Kit (onePK) application programming interface (API).
•• Application Visibility and Control: Gain deep network visibility of more than 1000 applications, build
reporting for capacity planning and compliance, and enforce application bandwidth to improve overall
performance across your entire network: routers, switches and access points.
•• Green solutions: Cisco EnergyWise technology—Regain control of network and facilities energy
usage to help manage and reduce your company’s energy costs and carbon footprint. The Cisco
EnergyWise Orchestrator integrates PC power management for both LAN and WAN connected devices
into your Cisco EnergyWise domain.
Cisco has an expansive product portfolio that can help you accelerate business growth by using
technological innovation. You can reduce total cost of ownership (TCO), gain ease of operations, and get
transparent, highly secure connectivity.
•• Switching: Get more than connectivity with Cisco Borderless Networks in your LAN. Expect more from
your network and save more on operations through innovations such as Cisco EnergyWise technology.
•• Routing: Enhance productivity and minimize TCO with next-generation routing solutions that deliver a
superior customer experience, increased architectural scalability, and investment protection.
•• Security: Reduce costs and complexity with an architectural and systems approach to security. Use
Cisco SecureX to deliver a reliable, anytime, anywhere, and highly secure experience.
•• Mobility: Increase user productivity and business agility with an industry-leading wireless network that
opens new opportunities for mobile applications and reduces reliance on IT resources.
•• Application performance: Deliver consistent application performance regardless of location with Cisco
Borderless Networks performance solutions.
•• Management: Simplify network management, improve operations efficiency, reduce errors, and speed
troubleshooting with Cisco Prime for Enterprise Management solutions.
For more information about Cisco Borderless Network Architecture and Solutions, visit
http:/​/​www.cisco.com/​go/​borderless.
viii
Cisco Architectures and Solutions
Cisco Collaboration Architecture and Solutions
Help Ensure Interoperability, Introduce New Capabilities, and Break Down Boundaries to
Improve Collaboration
The way people work together is undergoing a significant transformation that requires a new workspace
model. This new workspace model will become a platform of communications and collaboration capabilities
that enables a user-centric experience delivered to any device at any location. The new workspace will be
inherently:
•• Mobile, so that people can work no matter where they go or when they go there
•• Social in nature, so that communication moves beyond one-to-one to many-to-many to capture the power
of social networking
•• Visual by design, so that the richness of video enables people to communicate and tell their stories in the
most personal way
•• Virtual, in that applications, data, and even operating systems can be securely and reliably delivered from
private or public clouds through intelligent networks that connect the many devices people use
•• The Cisco Collaboration Architecture helps ensure interoperability between existing and new forms
of collaboration technologies, further enabling both structured and impromptu business processes.
Organizations can implement individual architecture components on site, as hosted software-as-a-service
(SaaS) solutions, or in a hybrid approach. The Cisco Collaboration Architecture comprises the following
layers:
•• Network Services: Help ensure end-user quality of experience (QoE) by providing the foundation for
network-enabled collaboration.
•• Medianet Services: Optimize video and other rich, interactive media.
•• Collaboration Services: Streamline collaboration and replace application silos with open, secure,
reusable capabilities.
•• Client Services: Provide programmatic access to collaboration services for custom development and
integration with traditional environments.
•• Collaboration Applications: Streamline workflow and optimize decision making with software and
hardware that facilitates robust communications.
•• Devices: Provide flexible access to tools and services by allowing people to work in the manner suits
them best.
•• Security Services: Protect all layers of the architecture from constantly evolving threats.
•• Management Services: Streamline management across operations, administration, maintenance, and
provisioning (QAM&P).
Founded on the Cisco Collaboration Architecture, Cisco Collaboration solutions, along with services from
Cisco and our partners, can help you build more effective teams across corporate boundaries, companies,
and continents. You can deploy the solutions in any order, at a pace that matches your business objectives.
With Cisco you will enjoy a new level of freedom and flexibility, while reducing cost and complexity,
empowering people with the tools they need to engage and innovate.
For more information about Cisco Collaboration Architecture and Solutions, visit
http:/​/​www.cisco.com/​go/​collaboration.
Cisco Unified Data Center and Cloud Platform and Solutions
Unify Your Data Center
Cisco Unified Data Center changes the economics of the data center by unifying compute, storage,
networking, virtualization, and management into a single, fabric-based platform, designed to increase
operating efficiencies, simplify IT operations, and provide business agility. Unlike other solutions, which
add layers of management software to achieve integration, Unified Data Center is specifically designed
for virtualization and automation, and enables on-demand provisioning from shared pools of infrastructure
across physical and virtual environments. This approach allows IT to reach their objectives faster as they look
at initiatives around application roll-out, consolidation and virtualization, cloud, desktop virtualization, and
business continuance.
Together with our ecosystem partners, we give businesses the flexibility to choose solutions that meet their
workload and application requirements, helping ensure predictable performance. The Cisco Unified Fabric,
Cisco Unified Computing, and Cisco Unified Management solutions are the foundational pillars for the Cisco
Data Center Business Advantage. Solutions for consolidation, virtualization, automation, and cloud are based
on the technology innovations found in these pillars:
•• Cisco Unified Fabric: The Cisco Unified Fabric provides the foundational connectivity to link within
and across data centers so resources are highly available and scalable wherever and whenever they
are needed. Cisco Unified Fabric unifies the LAN and storage area network (SAN) to deliver converged,
scalable, and intelligent solutions. Cisco Unified Fabric continues to extend Cisco’s strategy of embedding
policy-based, intelligent services directly into the network fabric to create a service platform to deliver
Cisco Architectures and Solutions
ix
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services throughout the data center consistently and uniformly. Cisco Unified Fabric includes Cisco Data
Center Switching, Storage Networking, Network Management, and Virtualized Networking products as well
as Cisco Data Center Interconnect solutions.
Cisco Unified Computing: The Cisco Unified Computing System (Cisco UCS) represents a radical
simplification of traditional architectures through its simplified, converged architecture, combined with its
centralized management.
Cisco UCS simplifies IT Management by reducing the time spent on tactical, operational activities, and
provides easier scaling through rapid deployment, reduced opportunity cost, and better capital resource
usage and a lower cost of scale in which Cisco UCS scales incrementally with optimized density and at
lower costs.
Cisco Unified Management: Cisco Unified Management features end-to-end management software
solutions. These solutions provide an intelligent, automated approach to IT management, offering speed
and enterprise-grade reliability while simplifying deployment and operation of physical, virtual, bare metal,
and cloud infrastructure.
Cisco Professional Services: Cisco Services make networks, applications, and the people who use
them work better together. With a collaborative delivery methodology that joins the strengths of Cisco, our
skilled network of partners, and our customers, we achieve the best results.
For more information about Cisco Data Center and Virtualization Architecture and Solutions, visit
http:/​/​www.cisco.com/​go/​datacenter.
Cisco Smart Business Architecture
Implement Solutions and Services Easier Across Cisco Borderless Networks, Data Center and Virtualization, and Collaboration
Cisco Smart Business Architecture (SBA) combines Cisco expertise and solutions into a flexible
architecture—packaged for easy consumption and rapid customer adoption—in deployments of up to
10,000 users.
Networking is complicated. Cisco SBA addresses that complexity with a set of prescriptive guides that help
customers design and quickly deploy end-to-end, converged, multiprotocol networks.
Cisco SBA is a tested, validated way to deploy complete Cisco networks with minimal risk. It is the fastest,
most direct route to gain strategic value from technology investments and reduce management cost and
complexity. Cisco SBA helps reconcile rising technology demands on network-based applications and
communications with aggressive deployment timelines and shrinking IT budgets.
•• Cisco SBA Borderless Networks comprise the essential network infrastructure for connecting up to
10,000 users to services. This architecture incorporates wired and wireless LAN (WLAN) access, WAN
connectivity, WAN application optimization, and the Internet Edge security infrastructure. Together, these
designs form an end-to- end platform that connects users to Cisco SBA Data Center services, Cisco SBA
Collaboration services, and some of the Cisco SBA solutions.
•• Cisco SBA Data Center is an out-of-the-box solution that is simple, easy-to-use, affordable, scalable,
and flexible. The Cisco SBA Data Center architecture provides the ability for growing organizations to
migrate from a server room deployment to a scalable data center design. Users connect to Data Center
services through Cisco SBA Borderless Networks. The Data Center houses the server components of
Collaboration services and supports certain Cisco SBA solutions such as Virtual Desktop Infrastructure
(VDI).
•• Cisco SBA Collaboration is a set of reference designs for the deployment and management of
communication, collaboration, and conferencing services over Borderless Networks. The Data Center
houses the central control servers. The proven, standards-based Collaboration designs help organizations
enhance collaboration among distributed project teams, reduce travel time and expense, and simplify
management compared to conferencing and collaboration systems that exist in “silos.”
•• Cisco SBA Solutions are designs for specific topics found within common technology trends, such as the
bring-your-own-device (BYOD) trend, teleworking, and VDI. Customers adopt new trends differently and
deploy new technologies based upon their business needs. Built upon Cisco SBA Borderless Networks,
Data Center, and Collaboration designs, Cisco SBA Solutions address these trends.
For more information about Cisco SBA, visit http:/​/​www.cisco.com/​go/​sba.
Cisco IP Next-Generation Network Architecture for Service Providers
Comprehensive Service Provider Platform for Delivering The Connected Life
Cisco helps service providers build flexible, scalable, and secure networks that deliver profitable services
for sustainable success. The Cisco IP Next-Generation Network (IP NGN) architecture supports network
infrastructure, mobile Internet transformation, data center, and cloud computing solutions.
Cisco is committed to enabling sustainable service provider success by helping our global customers
effectively address four critical interlinked strategic areas:
x
Cisco Architectures and Solutions
••
••
••
••
••
••
••
••
••
••
••
Deliver compelling and differentiated services to customers (residential, business, and mobile)
Optimize network and business operations—achieve profit-line savings as well as revenue growth
Capitalize on near- and long-term opportunities with an intelligent, flexible, and scalable network
Take advantage of an open, standards-based IP infrastructure to build strategic alliances with application
and content providers and device manufacturers, etc. to create new services and revenue streams
Cisco provides the networking solutions, technical experience and expertise, and supporting resources to
help service providers reach their goals.
The Cisco IP NGN architecture vision encompasses a true end-to-end solution with fundamental enablers
for video, mobile Internet, and data center and cloud-based services.
Network Infrastructure: Cisco network infrastructure solutions let you deliver personalized, nextgeneration services and media experiences anywhere, anytime. The Cisco IP NGN infrastructure enables
end-to-end scale, resiliency, and efficiency with solutions that provide a multiservice convergence
platform so you can serve residential, business, and mobile customers with a single network infrastructure.
The network infrastructure solutions are designed to scale and adapt with the evolving needs of the
network. The infrastructure solutions include broadband, cable, Carrier Ethernet, carrier-grade IPv6, core
networks, edge networks, Internet Protocol Television (IPTV), Telco TV, network management, optical
transport, and security.
Videoscape: Cisco Videoscape brings together different content sources, devices, and complex
technologies to create a “better than being there” video experience. Videoscape reinvents the TV
experience, simplifying access to the TV experience—delivering content from any source to any screen.
The power of Cisco Videoscape rests in the combination of cloud, network, and clients working together to
deliver amazing end-user experiences and transform the economics of network operations.
Mobile Internet: Cisco delivers an integrated architecture—from the client, to the network, to the cloud—
that helps service providers rapidly deploy new services, manage risk, and provide an exceptional user
experience. Cisco supports all leading radio access technologies to enable networks with full mobility for
faster service deployment, increased scalability, and improved and cost-effectiveness. Cisco’s mobile
Internet network based on the Cisco IP NGN contains one of the industry’s most comprehensive
mobile portfolios that includes an intelligent management system, next-generation Universal Mobile
Telecommunications Service/​High Speed Packet Access (UMTS/​HSPA) solutions, Code Division Multiple
Access (CDMA) solutions, carrier-grade service provider Wi-Fi infrastructure, Long Term Evolution (LTE)
Evolved Packet Core, small cells, Voice and Video over LTE (V2oLTE), and mobile Videoscape.
Data center and cloud: Cisco’s data center and cloud solutions help service providers evolve their
businesses and capitalize on new opportunities. Greater efficiencies are established using Cisco’s Unified
Service Delivery (USD) as an infrastructure, creating a foundation for delivering cloud-based services.
Cisco CloudVerse combines computing, networking, and storage resources within the data center,
connects clouds, and delivers a high-quality cloud experience to the end user. In order to create the best
possible experience, the Cisco Network Positioning System (NPS) identifies the underlying intelligence in
the network for optimizing performance, allowing the Cisco Cloud Intelligent Network to take advantage of
resources across the entire network for a transparent and reliable user experience.
The Cisco IP NGN architecture effectively integrates each of these distinct application-oriented solutions.
Beyond the proven routing and switching strengths that these solutions offer, they also provide servicespecific innovations that deliver enhanced qualities for video, mobile Internet, and data center and cloud
services that encompass our holistic Connected Life vision. Cisco IP NGN solutions can serve as the
intelligent platform to transform the business and consumer experiences you deliver to subscribers at
home, at work, and when mobile.
For more information about Cisco service provider solutions, visit http:/​/​www.cisco.com/​go/​sp.
Cisco Small Business Solutions
Technology You Can Trust to Help Your Business Succeed
Cisco Small Business technology can help you connect your business to the world, secure it, and
communicate more effectively using reliable, affordable options that fit your unique needs. A local reseller,
backed by Cisco support and expertise, can help make the right choice simple.
We have divided our product portfolio into three categories:
•• Connect to the World: Small Business has everything you need to connect your business to the world—
simply, reliably, and affordably—in a broad portfolio of routers, switches, VPN firewalls, and wireless
access points.
•• Secure My Business: Secure your small business with network security that combines firewall, VPN
access, and intrusion prevention, along with email and web threat protection that can help keep your
business operational.
•• Communicate and Collaborate: Collaborate by bringing together your phone, email, text, conferencing,
and video in complete solutions that allow your employees to communicate from anywhere, using virtually
any device, on any network—enabling you to be more productive.
•• Cloud Services: Take advantage of simple and affordable cloud-based network management services to
remotely monitor, manage, and maintain small to midsize networks.
For more information about Cisco Small Business Solutions, visit http:/​/​www.cisco.com/​go/​smallbusiness.
Cisco Architectures and Solutions
xi
Industry Solutions from Cisco
Whether you are in education, financial services, government, healthcare, manufacturing, or retail, industry
solutions from Cisco are designed and developed around your business imperatives. We implicitly
understand what you go through every day. How? Because the people behind the technology are people like
you.
They have been former district managers, plant specialists, brokers, police officers, deans, and nurses. These
people bridge your world and ours, making our industry solutions uniquely suited to answer your everyday
and long-term challenges.
We can help you translate technology into benefits you can use. The opportunity to make things better using
technology is here. Working with our partner ecosystem, we can implement solutions that help streamline
business processes, improve collaboration, reduce costs, and promote innovation and growth.
Our solutions are centered on you and the industry you serve.
For more information about industry solutions from Cisco, visit:
•• Industry solutions: http:/​/​www.cisco.com/​go/​industry
•• Education solutions: http:/​/​www.cisco.com/​go/​education
•• Financial services solutions: http:/​/​www.cisco.com/​go/​financialservices
•• Government solutions: http:/​/​www.cisco.com/​go/​government
•• Healthcare solutions: http:/​/​www.cisco.com/​go/​healthcare
•• Manufacturing solutions: http:/​/​www.cisco.com/​go/​manufacturing
•• Retail solutions: http:/​/​www.cisco.com/​go/​retail
xii
Cisco Architectures and Solutions
Product Warranty Information
All Cisco hardware and software products are covered for a minimum of 90 days. Some products have longer
coverage periods. Both hardware and software warranties commence from the date of shipment to customer
(and in case of resale by a Cisco reseller, commencing not more than 90 days after original shipment by
Cisco). All Cisco warranties apply to the Customer or Original Owner (the individual who purchased the
product for personal use), also referred to as the End User, and are not transferable.
Warranties provide limited liability for Cisco or its designated representative to repair and/​or replace defects
in Cisco products. They are generally limited in both the duration and the support they offer. Warranties
generally do not include Cisco Technical Assistance Center (TAC) support, software updates, or any of the
additional benefits obtained under a support service contract. For more information about Cisco Services,
refer to Chapter 10.
It is the responsibility of Cisco or Cisco’s designated representative to repair and/​or replace the Cisco
product within the timeframe identified in the warranty card or license agreement that accompanied the
originally purchased Cisco product. Cisco reserves the right to refund the purchase price as its exclusive
warranty remedy.
Elements covered under a Cisco warranty follow:
•• Hardware: The warranty guarantees that the hardware will be free of defects in material and workmanship
under normal use, or it will be replaced by Cisco or Cisco’s designated representative.
•• Software: The warranty guarantees that the physical media are free from defects, or they will be
replaced by Cisco. Also, the warranty guarantees that the software generally conforms to the published
specifications for the product. Software is provided “as is,” and in no event does Cisco warrant that
the software is error-free or that customer will be able to operate the software without problems or
interruptions. Warranty does not include software updates.
Some Cisco Catalyst fixed switches are covered by the Cisco Catalyst OS software update policy.
Customers with Cisco Catalyst LAN Base and IP Base software licenses will be provided with lifetime bug
fixes and updates with minor enhancements as long as the original end user continues to own or use the
product or until Cisco announces the end of support for the product. The software policy is not a part of
warranty and is subject to change without notice.
To find the warranty that applies to a specific product or product family, visit the Cisco Warranty Finder at
http:/​/​www.cisco-servicefinder.com/​warrantyfinder.aspx.
For more information about Cisco warranties, visit http:/​/​www.cisco.com/​go/​warranty.
Warranty
Entitlement Descriptions
Cisco Standard 90day Limited Hardware
Warranty, Software
Warranty, and License
Agreement
•• Warranty duration: 90 days
•• Hardware replacement: Cisco or its service center will use commercially
reasonable efforts to ship a replacement part within 10 working days after
receipt of the return materials authorization (RMA) request. Actual delivery
times might vary depending on customer location.
•• Software warranty: 90 days
•• Warranty allows guest access only to Cisco.com.
•• Warranty duration: 90 days
•• Hardware replacement: Cisco or its service center will use commercially
reasonable efforts to ship a replacement part within 10 working days after
receipt of the RMA request. Actual delivery times might vary depending on
customer location.
•• Warranty allows guest access only to Cisco.com.
•• Warranty duration: 1 year
•• Hardware replacement: Cisco or its service center will use commercially
reasonable efforts to ship a replacement part within 10 working days after
receipt of the RMA request. Actual delivery times might vary depending on
customer location.
•• Warranty allows guest access only to Cisco.com.
•• Warranty duration: 90 days
•• Warranty provides that the media on which the software is furnished will be
free of defects in materials and workmanship under normal use and that the
software substantially conforms to its published specifications.
•• Software is provided “as is”, and in no event does Cisco warrant that the
software is error-free or that customer will be able to operate the software
without problems or interruptions.
•• The end-user license agreement grants to customer a nonexclusive and
nontransferable license to use for customer’s internal business purposes
the software and the documentation for which the customer has paid the
required license fees.
•• Warranty allows guest access only to Cisco.com.
Cisco 90-day Limited
Hardware Warranty
Cisco 1-Year Limited
Hardware Warranty
Cisco End-User Software
License Agreement and
Limited Software Warranty
Product Warranty Information
xiii
Cisco 3-Year Limited
Hardware Warranty
Cisco 1-Year Limited
Hardware and 1-Year
Limited Software Warranty
Cisco 5-Year Limited
Hardware and 1-Year
Limited Software Warranty
Cisco Limited Lifetime
Hardware Warranty (LLW)
•• Warranty duration: 3 years
•• Hardware replacement: Cisco or its service center will use commercially
reasonable efforts to ship a replacement part within 10 working days after
receipt of the RMA request. Actual delivery times might vary depending on
customer location.
•• Warranty allows guest access only to Cisco.com.
•• Hardware warranty duration: 1 year
•• Software warranty duration: 1 year
•• Hardware replacement: Cisco or its service center will use commercially
reasonable efforts to ship a replacement part for delivery within 10 working
days after receipt of the defective product at Cisco’s site. Actual delivery
times of replacement products might vary depending on customer location.
•• Warranty allows guest access only to Cisco.com.
•• Warranty is available on optical hardware and software products.
•• Hardware warranty duration: 5 years
•• Software warranty duration: 1 year
•• Hardware replacement: Cisco or its service center will use commercially
reasonable efforts to ship a replacement part for delivery within 15 working
days after receipt of the defective product at Cisco’s site. Actual delivery
times of replacement products might vary depending on customer location.
•• Warranty allows guest access only to Cisco.com.
•• Warranty applies to Cisco Catalyst Express 500 Series Switches and Cisco
Catalyst 2960, 2975, 3560, 3560-E, 3750, 3750-E, 4500, and 4500-E Series
Switches. Some limitations apply.
•• Warranty duration: Warranty is valid as long as the original end user
continues to own or use the product, provided that fan and power supply
warranty is limited to 5 years.
•• In the event of discontinuance of product manufacture, Cisco warranty
support is limited to 5 years from the announcement of discontinuance.
•• Hardware replacement: Cisco or its service center will use commercially
reasonable efforts to ship a replacement part within 10 working days after
receipt of the RMA request. Actual delivery times might vary depending on
customer location.
•• Warranty allows guest access only to Cisco.com.
Cisco Enhanced Limited
Lifetime Warranty
(E-LLW)
•• Warranty applies to Cisco Catalyst 2960-S, 3560-X, 3750-X, 2960-C, and
3560-C Series Switches.
•• Warranty duration: Warranty is valid as long as the original end user
continues to own or use the product, provided that fan and power supply
warranty is limited to 5 years.
•• In the event of discontinuance of product manufacture, Cisco warranty
support is limited to 5 years from the announcement of discontinuance.
•• Hardware replacement: Where available, Cisco or its service center will use
commercially reasonable efforts to ship a replacement part for next-day
replacement. Where next-business-day replacement is not available, a
replacement will be shipped the same business day if the RMA is received
before the fulfillment warehouse cut-off time. Actual delivery times might
vary depending on customer location.
•• Warranty includes 90 days of Cisco Technical Assistance Center (TAC)
support during local business hours, 8 hours per day, 5 days per week.
•• Warranty allows guest access only to Cisco.com.
Cisco Small Business Pro
Limited 5-Year Hardware
Warranty
•• Available for Cisco Small Business Pro Switch
•• Warranty duration: 5 years
•• Hardware replacement: Cisco or its service center will use commercially
reasonable efforts to ship a replacement part within 10 working days after
receipt of the RMA request. Actual delivery times might vary depending on
customer location.
•• Warranty allows guest access only to Cisco.com.
Cisco Small Business
Product 1-Year Limited
Hardware Warranty
•• Warranty duration: 1 year
•• Hardware replacement: Cisco or its service center will use commercially
reasonable efforts to ship a replacement part for delivery upon receipt
of the defective product at Cisco’s site. Part will be shipped using ground
shipping with shipping charges prepaid.
•• Warranty allows guest access only to Cisco.com.
xiv
Product Warranty Information
Cisco Small Business
Product 3-Year Limited
Hardware Warranty
•• Warranty duration: 3 years
•• Hardware replacement: Cisco or its service center will use commercially
reasonable efforts to ship a replacement part for delivery upon receipt
of the defective product at Cisco’s site. Part will be shipped using ground
shipping with shipping charges prepaid.
•• Warranty allows guest access only to Cisco.com.
Cisco Small Business
Product 5-Year Limited
Hardware Warranty
•• Warranty duration: 5 years
•• Hardware replacement: Cisco or its service center will use commercially
reasonable efforts to ship a replacement part for delivery upon receipt
of the defective product at Cisco’s site. Part will be shipped using ground
shipping with shipping charges prepaid.
•• Warranty allows guest access only to Cisco.com.
Cisco Small Business
Product Limited Lifetime
Hardware Warranty
•• Warranty duration: Warranty is valid as long as the original end user
continues to own or use the product, provided that fan and power supply
warranty is limited to 1 year.
•• In the event of discontinuance of product manufacture, Cisco warranty
support is limited to 5 years from the announcement of discontinuance.
•• Hardware replacement: Cisco or its service center will use commercially
reasonable efforts to ship a replacement part for delivery upon receipt
of the defective product at Cisco’s site. Part will be shipped using ground
shipping with shipping charges prepaid.
•• Warranty allows guest access only to Cisco.com.
Cisco Small Business
Product Enhanced Limited
Lifetime Hardware
Warranty
•• Warranty duration: Warranty is valid as long as the original end user
continues to own or use the product, provided that fan and power supply
warranty is limited to 5 years.
•• In the event of discontinuance of product manufacture, Cisco warranty
support is limited to 5 years from the announcement of discontinuance.
•• Hardware replacement: Cisco or its service center will use commercially
reasonable efforts to ship a replacement for next-business-day delivery,
where available. Otherwise, commercially reasonable efforts will be used to
ship a replacement part for delivery upon receipt of the defective product at
Cisco’s site. Actual delivery times may vary depending on Customer location.
•• Warranty allows guest access only to Cisco.com.
Cisco Unified Computing
3-Year Limited Hardware
Warranty
•• Warranty is applicable to Cisco Unified Computing System products only.
•• Hardware warranty duration: 3 years
•• Hardware replacement: Cisco or its service center will use commercially
reasonable efforts to ship a replacement part within the next Cisco business
day after receipt of the RMA request. Actual delivery times of replacement
products might vary depending on customer location.
•• Software, including freeware operating systems and applications, is
provided “as is”, and in no event does Cisco warrant that the software is
error-free or that the customer will be able to operate the software without
problems or interruptions.
•• Warranty allows guest access only to Cisco.com.
Cisco Limited 1-Year Return •• Warranty applies to select service provider video, transport, and access
for Repair (RFR) Hardware
hardware only.
Warranty
•• Warranty duration: 1 year
•• Hardware replacement: Cisco or its service center will use commercially
reasonable efforts to repair or replace the defective product and ship the
repaired or replacement part for delivery within 30 working days. Actual
delivery times might vary depending on customer location.
•• Warranty allows guest access only to Cisco.com.
Cisco Limited 3-Year RFR
Hardware Warranty
•• Warranty applies to select service provider video, transport, and access
hardware only.
•• Warranty duration: 3 years
•• Hardware replacement: Cisco or its service center will use commercially
reasonable efforts to repair or replace the defective product and ship the
repaired or replacement part for delivery within 30 working days. Actual
delivery times might vary depending on customer location.
•• Warranty allows guest access only to Cisco.com.
Product Warranty Information
xv
Cisco Limited 5-Year RFR
Hardware Warranty
•• Warranty applies to select service provider video, transport, and access
hardware only.
•• Warranty duration: 5 years
•• Hardware replacement: Cisco or its service center will use commercially
reasonable efforts to repair or replace the defective product and ship the
repaired or replacement part for delivery within 30 working days. Actual
delivery times might vary depending on customer location.
•• Warranty allows guest access only to Cisco.com.
Cisco Limited 5-Year
Hardware and 5-Year
Software Warranty for
Qualified Service Providers
•• Warranty is available to qualified worldwide service providers on select
optical hardware and software products only.
•• Warranty duration: 5 years
•• Software duration: 5 years
•• Hardware replacement: Cisco or its service center will use commercially
reasonable efforts to ship a replacement part for delivery within 15 working
days after receipt of the defective product at Cisco’s site. Actual delivery
times of replacement products might vary depending on customer location.
•• Warranty allows guest access only to Cisco.com.
Partner and Customer Support
Pre- and Postsales Contact Information
Presales
Partner and Reseller Helpline
800 553-6387
408 526-7208
http:/​/​www.cisco.com/​web/​partners/​support/​index.html
Postsales Technical Assistance
Center (TAC)
800 553-2447 (United States)
408 526-7209 (United States)
32 2 704 5555 (Europe)
1 800 805 227 (Australia)
61 2 8446 7411 (Asia/​Pacific)
http:/​/​www.cisco.com/​en/​US/​support/​tsd_cisco_worldwide_contacts.html
Technical Support Email Addresses
English and Spanish
tac@cisco.com
Hanzi (Chinese)
chinese-tac@cisco.com
Kanji (Japanese)
japan-tac@cisco.com
Hangul (Korean)
korea-tac@cisco.com
Service Support Center (SSC)
cs-support@cisco.com
http:/​/​www.cisco.com/​public/​scc/​
•• Pre- and postsales quoting assistance
•• Contract registration and access
•• Tool problems and navigation
•• Service Contact Center (SCC) and Short Message Service 3 (SMS3)
troubleshooting help
•• Contract Management Assistance
•• SCC registration and virtual registration
Distributor SMARTnet Teams
Comstor/​Westcon Group
smartnetgroup@comstor.com
800 955 9590 ext. 5143
D&H
licensedesk@dandh.com
800 340-1001
ScanSource
ciscoservice@scansource.com
800 944-2439
Ingram Micro
myciscoteam@ingrammicro.com
800 456-8000 ext. 76471
Tech Data
teamcisco@techdata.com
800 237-8931 ext. *77776
xvi
Partner and Customer Support
Helpful Cisco Websites
Partner Resources
Register with Cisco.com
Register to gain partner-level access to Cisco tools and information at:
http:/​/​tools.cisco.com/​RPF/​register/​register.do.
Partner Central
Explore the tools and resources that are available to Cisco partners at:
http:/​/​www.cisco.com/​web/​partners/​index.html.
Customized Partner
Intelligence Newsletter
Subscribe to our partner newsletter featuring information that is most relevant to each
partner company’s particular business and technology needs at: http:/​/​www.cisco.com/​
web/​partners/​news/​index.html.
Partner Self-Service
Manage company data including profile information and access privileges at: http:/​/​tools.
cisco.com/​WWChannels/​GETLOG/​login.do.
Partner Locator
Locate a qualified channel partner identified on the basis of specific criteria at: http:/​/​www.
cisco.com/​go/​partnerlocator.
Distributor Locator
Locate a Cisco distributor in any country at: http:/​/​tools.cisco.com /​WWChannels/​LOCATR/​
jsp/​distributor_locator.jsp.
Channel Account Manager
(CAM) Locator
Search for a Channels Account Manager assigned to a specific partner at:
http:/​/​tools.cisco.com/​WWChannels/​CAMLOC/​jsp/​cam_locator.jsp.
Partner Help Online: Direct
FAQ access
Find answers to some commonly asked questions or open a case at:
http:/​/​www.cisco.com/​web/​partners/​tools/​helponline/​index.html
Ordering website
To place orders for Cisco products and services, visit:
http:/​/​www.cisco.com/​en/​US/​ordering/​index.html.
Cisco Certified Refurbished
Equipment
To learn about Cisco Certified Refurbished Equipment, check product availability, and get
ordering instructions, visit: http:/​/​www.cisco.com/​go/​remarketing.
Services and Support Resources
Cisco Services
Find detailed information about the services you need to protect and grow your technology
investment at: http:/​/​www.cisco.com/​go/​services.
Cisco Support Online
Easily access online documentation, technical tools, and resources from Cisco Support
Online at: http:/​/​www.cisco.com/​go/​support.
Cisco Service Finder
Match the right support service to the right product with the Cisco Service Finder at: http:/​/​
www.cisco-servicefinder.com/​.
End-of-sale and end-of-life
products
Stay up-to-date on products that are no longer being sold and might not be supported at:
http:/​/​www.cisco.com/​en/​US/​products/​prod_end_of_life.html.
Return a product
Information about return policies and the RMA process is available at:
http:/​/​www.cisco.com/​web/​ordering/​cs_info/​or3/​o32/​Return_a_Product/​WWRL_HOME.
html.
RMA Service Order tools
Access tools and resources to streamline your service and parts logistics inquiries at: http:/​/​
tools.cisco.com/​serviceordertools/​svosubmit/​tools.do.
Cisco Support Community
Share information and collaborate in real time with users around the globe. Find the most
up-to-date information about Cisco products and services at: http:/​/​supportforums.cisco.
com.
Newsletters
Cisco Borderless Networks
Monthly Update
Sign up to receive the monthly e-newsletter. This newsletter provides up-to-date security,
mobility, routing, and switching news at:
http:/​/​www.cisco.com/​go/​newsletter.
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e-Newsletter
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Communications, WebEx, and TelePresence news at:
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Business Advantage
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e-Newsletter
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documentation, field notices, and security alerts, as well as technical articles written by
Cisco engineers and technical tips from your peers at: http:/​/​www.cisco.com/​go/​tsnews.
Trainings and Other Resources
Training resources
Cisco offers training resources, career certifications, and events to help you improve your
skills and keep up with new technologies. For information, visit: http:/​/​www.cisco.com/​web/​
learning/​index.html.
Cisco Networking Academy
This global e-learning program offers students an opportunity to pursue IT curricula through
online instructor-led training and hands-on lab exercises. For more information, visit:
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Cisco Learning Network
The widely respected Cisco Career Certifications and Training programs bring valuable,
measurable rewards to network professionals, their managers, and the organizations that
employ them. For more information, visit: http:/​/​www.cisco.com/​go/​learnnetspace.
Helpful Cisco Websites
xvii
Cisco Community Central
The Cisco Community Central website is a group of communities designed to foster
collaboration among Cisco employees, customers, users, and Cisco Partners. Visit the
website at: http:/​/​www.myciscocommunity.com/​.
Cisco Design Zone
A consolidated resource for design guides, application deployment guides, white papers,
videos, and other technical reference materials is available at: http:/​/​www.cisco.com/​go/​
design zone.
Cisco SMB Smart Designs
Cisco Smart Designs are pretested networking solutions that enable partners to deliver the
benefits of Cisco products and technologies to small and medium-sized business (SMB)
customers. For more information, visit: http:/​/​www.cisco.com/​go/​partner/​smartdesigns.
Cisco Store Online
The one-stop shop for Cisco merchandise, including Cisco collateral and product
documentation, logo merchandise, Cisco Press books, and software is available at: http:/​/​
www.cisco.com/​go/​marketplace.
Cisco Bookstore
Cisco Press Bookstore is the only authorized publisher of Cisco, giving you access to
industry experts and educators. It provides networking, business, and certification titles for
your unique learning needs. Find out more at: http:/​/​www.cisco.com/​go/​marketplace.
Product Advisor
The interactive Product Advisor tool provides a list of product recommendations based on
your preference and highlights a list of products that meet your needs. It is available for the
following technologies: routing, switching, wireless, and security. For more information, visit:
http:/​/​www.cisco.com/​en/​US/​products/​prod_tools_index.html
Cisco Capital Financing
Cisco Capital is in a unique position to provide customers and channel partners worldwide with the most
competitive and flexible financing options available for Cisco solutions. Cisco Capital can provide customers
with an alternative source of affordable funds, enabling them to get the technology they need, reduce total
cost of ownership (TCO), meet ongoing technology refresh requirements, and have the flexibility to use
payment schedules to match cash flow and budget.
As a trusted business partner, Cisco Capital can help customers obtain and maintain the right Cisco solution
with the most effective acquisition strategy for their businesses or organizations. For more information about
financing with Cisco Capital, visit http:/​/​www.ciscocapital.com.
Cisco Certified Refurbished Equipment
Cisco Certified Refurbished Equipment is the only brand of used Cisco
products in the market that is certified and authorized by Cisco. Our extensive
global inventory of high-quality fully remanufactured Cisco products is an ideal
complement to new products when price or availability limit customer options, or when customers need
older-generation products no longer manufactured by Cisco, to extend the life of their network.
Consider Cisco Certified Refurbished Equipment for:
•• Onsite spares and Cisco SMARTnet service
augmentation
•• Technology transition gap-fillers
•• Older network expansions and end-of-life
maintenance
•• Test labs and training
••
••
••
••
••
Network swing kits
Disaster recovery and contingency networks
Short-term, temporary networks
Tight budget scenarios
Rapid delivery and backorder scenarios
Important facts to know:
•• More than 2800 current and end-of-sale models from all technology areas are available.
•• Products are remanufactured, tested, and reconditioned to Cisco factory specifications.
•• Products are sold with the same Cisco warranty terms and conditions as new products.
•• Cisco Technical Services can be attached to refurbished equipment to provide the same features and
value as provided on new equipment.
•• Products are 25 to 70 percent off original list price; reseller discounts are available for Cisco partners.
•• Products have the same part numbers except that they end with the suffix “-RF”.
•• A licensed copy of Cisco IOS Software is installed.
•• Products are available through Cisco authorized channels worldwide; no special certifications or
authorizations are required to resell.
•• These products may not be available in certain countries.
•• No returns are accepted; all sales are final.
•• Inventory varies daily; products are sold on a first-come, first-served basis.
For more information about Cisco Certified Refurbished Equipment, including product availability, current
promotions, and ordering instructions, visit: http:/​/​www.cisco.com/​go/​remarketing
xviii
Cisco Capital Financing
Routing
Chapter 1: Routing
This chapter includes only a subset of Cisco products and part numbers. Also, you will see products listed
multiple times because they serve multiple roles and are used differently in small, medium, and large
networks.
Routing At-a-Glance
Product
Features
Page
Cisco 3900 Series
Integrated Services
Routers
•• Ideal for high-end deployments requiring business continuity, WAN flexibility, WAN
optimization, superior collaboration capabilities, and investment protection
•• Delivers scalable rich-media services including telepresence, support for
medianet, highest density of service virtualization, and lowest total cost of
ownership (TCO) with energy efficiency
•• Offers field-upgradable motherboard and circuit-speed WAN performance up
to 350 Mbps with services such as security, mobility, WAN optimization, unified
communications, video, and customized applications
•• Has 3-rack-unit (3RU) modular form factor
1-5
Cisco 2900 Series
Integrated Services
Routers
•• Ideal for midrange deployments requiring business agility, WAN flexibility, and
1-10
secure collaboration
•• Provides rich-media services including telepresence, support for medianet,
service virtualization, and lower total cost of ownership (TCO) with energy
efficiency
•• Offers circuit-speed WAN performance up to 75 Mbps with services such as
security, mobility, WAN optimization, unified communications, voice gateway, video,
and customized applications
•• Has 1-rack-unit (1RU) to 2RU modular form factor
Cisco 1900 Series
Integrated Services
Routers
•• Ideal for small offices requiring modular flexibility for highly secure mobility and
customizable applications
•• Offers entry-level, highly secure solution for WAN deployments; offers service
virtualization and low total cost of ownership (TCO)
•• Offers circuit-speed performance up to 25 Mbps with concurrent services
•• Offers factory-selectable dual radio 802.11n access point and doublewide highspeed WAN interface card (HWIC) support; has desktop form factor
1-15
Cisco 800 Series
Routers
•• Ideal for small offices and teleworkers, or for service providers to deploy as part of
their managed network services
•• Delivers data, security, wireless, third-generation wireless, Survivable Remote Site
Telephony (SRST), and Cisco Unified Border Element (Cisco UBE)
•• Provides for highly scalable true zero-touch deployments
1-19
Cisco 7600 Series
Routers
•• Ideal for service providers that deliver consumer and business services over a
single converged Carrier Ethernet network
•• As industry-leading carrier-class edge router, offers integrated, high-density
Ethernet switching, IP/​Multiprotocol Label Switching (IP/​MPLS) routing, and 10Gbps interfaces
•• Offers a choice of form factors built for high availability
1-23
Cisco ASR 1000
Series Aggregation
Services Routers
•• Ideal for medium-sized to large enterprises and service providers
•• Offers industry-leading performance, service capabilities, reliability, and
efficiencies in a compact form factor supporting up to 100 Gbps
•• Provides highly secure, high-performance and integrated hardware-based
services without the need for additional hardware modules
•• Extends network as a platform for cloud computing to help conserve resources
and optimize performance
•• Offers Cisco Unified Border Element support for Session Initiation Protocol (SIP)
trunking; lowers total communications costs; optimizes network interconnections;
and enables rich collaboration applications
1-32
Cisco Catalyst 6500
Series Switches
•• Simplifies operations, reduces network costs, and increases resiliency through its
Virtual Switch System 1440 technology
•• Automates network services and energy control and minimizes total cost of
ownership (TCO) with features such as Cisco Generic Online Diagnostics (GOLD),
Onboard Failure Logging (OBFL), SmartCallHome, and Cisco EnergyWise
technology
•• Delivers comprehensive features for operational management, integrated
services, quality of service (QoS), and high availability
•• Integrates services through its portfolio of service modules
See 2-5
Branch-Office Routers
WAN Routers
Chapter 1: Routing
1-1
Service Provider Core and Edge Routers
Cisco Carrier Routing
System
•• Ideal for service providers across all market segments
•• Cisco CRS-3: Are powered by the Cisco QuantumFlow Array
•• Cisco CRS-1: Are built on the Cisco Silicon Packet Processor (SPP)
•• Scales easily from numerous single-chassis form factors to a massive multichassis
system, up to 322 Tbps
•• Provides industry-leading efficiency, requiring low power, cooling, and rack-space use
for intelligent, service-rich bandwidth capacity
•• Cisco CRS-1 and CRS-3 models: Use Cisco IOS XR Software, a unique self-healing,
distributed operating system
1-26
Cisco XR 12000 and
12000 Series Routers
•• Ideal for large enterprises and service providers
•• Cisco XR 12000 Series Routers: Extend highly secure virtualization, integral service
delivery, continuous system operation, and multiservice scale
•• Cisco 12000 Series Routers: Feature Cisco I-Flex, a portfolio of shared port adapters
(SPAs) and SPA interface processors (SIPs)
1-28
Cisco ASR 9000
Series Aggregation
Services Routers
•• Ideal for carriers offering residential and business services
•• Delivers nonstop video and enhanced scalability in a reduced carbon footprint, along
with industry-leading levels of carrier transport
•• Provides carrier-class reliability for continuous service operation and high availability
•• Scales up to 6.4 Tbps per system and delivers comprehensive system redundancy
1-30
Cisco ASR 1000
Series Aggregation
Services Routers
•• Ideal for medium-sized to large enterprises and service providers
•• Offers industry-leading performance, service capabilities, reliability, and efficiencies in
a compact form factor supporting up to 100 Gbps
•• Provides highly secure, high-performance, and integrated hardware-based services
without the need for additional hardware modules
•• Extends network as a platform for cloud computing to help conserve resources and
optimize performance
1-32
Cisco ASR 903
Routers
•• Designed for the mobile wireless and wireline preaggregation and aggregation
functions with flexible WAN and LAN interfaces
•• Delivers high availability through in-box hardware redundancy and In-Service Software
Upgrade (ISSU)
•• Ideal for mobile backhaul deployment with compact form factor, temperature-hardened
platform, modular Ethernet and time-division multiplexing (TDM) interface cards,
comprehensive timing synchronization support, and hardware-assisted operations,
administration, and maintenance (OA&M) functions
•• Provides rich Carrier Ethernet features that enable the delivery of intelligent Layer 2 and
3 services
1-35
Cisco 7600 Series
Routers
•• Ideal for service providers that deliver consumer and business services over a single
converged Carrier Ethernet network
•• As industry-leading carrier-class edge router, offers integrated, high-density Ethernet
switching, IP/​Multiprotocol Label Switching (IP/​MPLS) routing, and 10-Gbps interfaces
•• Offers a choice of form factors built for high availability
1-23
Connected Grid Routers
Cisco 2000 Series
Connected Grid
Routers
•• Designed specifically for the harsh, rugged environments often found in the energy and 1-38
utility industries
•• KEMA certified to meet challenging compliance standards such as IEC 61850-3 and
IEEE 1613
•• Offers integrated security to help address compliance with critical infrastructure
protection mandates
•• Offers high-availability design for optimum network uptime and redundancy
•• Offers network and device management tools for deployments, upgrades, and remote
monitoring
•• Offers advanced quality of service (QoS) capabilities to support mission-critical
communications such as Supervisory Control and Data Acquisition (SCADA)
•• Provides comprehensive network security features based on open standards
Cisco 1000 Series
Connected Grid
Router
•• Offers mutual authentication and authorization of all nodes connected to the network
•• Offers IEEE 802.1x-based authentication and role-based access control (RBAC)
•• Provides certificate-based identity and strong username and passwords
•• Offers link-layer encryption in the Neighborhood Area Network (NAN) mesh (Advanced
Encryption Standard 1 [AES-128])
•• Offers network-layer encryption in the WAN (IP Security [IPsec])
•• Provides scalable key management, generation, exchange, and revocation of
encryption keys
•• Provides network segmentation of users, devices, and applications in NAN and WAN
•• Provides access lists on field area router to filter traffic between users and devices•
Offers high-performance firewall in the control center to protect critical assetsHas
tamper-resistant mechanical design; security alerts generated if compromised
•• Has hardware chip to store router X.509 certificate and other security credentials•
Provides tamper-proof secure storage of router configuration and data
1-2
Chapter 1: Routing
1-39
Routing
Small Business Routers
Cisco SRP 500 Series
Services-Ready
Platforms
•• Enable service providers to deliver differentiated, converged service offers that
increase bandwidth usage and average revenue per user while reducing customer
turnover
•• Offer fixed-configuration customer premises equipment (CPE) that enables service
providers to create, provision, and deploy premium revenue-generating services to
small businesses
•• Support a variety of high-quality voice, data, security, wireless, and application services
1-41
Cisco RV Series Small
Business Routers
•• Provides highly secure network access devices, designed and built for small
businesses
•• Offers highly secure VPN connectivity for remote workers
•• Provides strong security features, including an advanced stateful packet inspection
(SPI) firewall, encryption, authentication, and access control
•• Provides Fast Ethernet ports and Gigabit Ethernet ports
1-42
*NEW PRODUCT*
SERVICES
Cisco Routing and Switching Services use leading practices and time-tested methodologies to help you to:
•• Successfully integrate new technologies and applications onto the routing and switching platform
•• Reduce risk, delays, and the total cost of network deployments
•• Keep network devices and applications secure, available, and operating reliably
•• Optimize your secure wired and wireless networks to meet future needs
•• Achieve operational excellence
1-43
FOR MORE INFORMATION
Product Ordering
To place an order, visit: http:/​/​www.cisco.com/​en/​US/​ordering/​index.shtml.
End-of-Life and End-of-Sale Information
Please visit the end-of-life and end-of-sale website for a complete and up-to-date listing of products that are no longer being
sold or supported, what replacement products are available, and information about product support:
http:/​/​www.cisco.com/​en/​US/​products/​prod_end_of_life.html.
Cisco Services
Cisco Services can be ordered directly or through our global network of certified partners; to order, please visit:
http:/​/​www.cisco.com/​web/​services/​order-services/​index.html
Note: This chapter provides only a subset of Cisco products and part numbers. For the most up-to-date and comprehensive
information, refer to the Cisco website at http:/​/​www.cisco.com, the Cisco ordering website
at http:/​/​www.cisco.com/​en/​US/​ordering/​index.shtml, or reference the URL listed in the “For More Information” section for
each product.
For more Cisco routing platforms, refer to the Cisco Routing Guide at http:/​/​www.cisco.com/​go/​routerguide.
Cisco Integrated Services Routers Model Comparison
Feature
Cisco
3945E
Cisco
3925E
Cisco
3945
Cisco
3925
Cisco
2951
Cisco
2921
Cisco
2911
Cisco
2901
Cisco
1941/​
1941W
Cisco
1921
Form Factor
3 rack
units
(3RU)
3RU
3RU
3RU
2RU
2RU
2RU
1RU
2RU
1RU
Integrated WAN
Ports
4 GE
(2 SFP)
4 GE
(2 SFP)
3 GE
(2 SFP)
3 GE
(2 SFP)
3 GE
(1 SFP)
3 GE
(1 SFP)
3 GE
2 GE
2 GE
2 GE
Interface Slots
(EHWIC)
3
3
4
4
4
4
4
4
2
2
Service Module
Slots
4
2
4
2
2
1
1
0
0
0
ISM Slots
0
0
1
1
1
1
1
1
1
0
PVDM3 Slots
3
3
4
4
3
3
2
2
0
0
USB Ports (v2.0)
2
2
2
2
2
2
2
2
2
1
Default/​Max Flash
256MB/​
4GB
256MB/​
4GB
256
MB/​
4GB
256
MB/​4
GB
256
MB/​4
GB
256
MB/​4
GB
256
MB/​4
GB
256
MB/​4
GB
256
MB/​4
GB
256
MB/​
256
MB
Default/​Max
SDRAM
1 GB/​
4 GB1
1 GB/​
4 GB1
1 GB/​
4 GB1
1 GB/​
4 GB1
512
MB/​2.5
GB
512
MB/​2.5
GB
512
MB/​2.5
GB
512
MB/​2.5
GB
512
MB/​2.5
GB
512
MB/​2.5
GB
Modular LAN
Switchports (with
optional PoE)
982
742
982
742
502
502
242
162
112
9
WAN Optimization
Enabled via WAAS on the SRE module or WAAS Express
Chapter 1: Routing
1-3
WAAS Support
on SRE Service
Modules 700,
710, 900, and 910
SRE
700, 710,
900, and
910 with
WAAS 4.3
or later
SRE
700, 710,
900, and
910 with
WAAS 4.3
or later
SRE
700,
710,
900,
and
910
with
WAAS
4.3 or
later
SRE
700,
710,
900,
and
910
with
WAAS
4.3 or
later
SRE
700,
710,
900,
and
910
with
WAAS
4.3 or
later
SRE
700,
710,
900,
and
910
with
WAAS
4.3 or
later
SRE
700,
710,
900,
and
910
with
WAAS
4.3 or
later
No
No
Platform supports
Cisco WAAS
Express
Yes
Yes
Yes
Yes
Yes
Yes
Yes
WAAS Express
Optimized TCP
Connections
500
500
500
250
250
150
150
WAAS Express
WAN Capacity
10
Mbps
10
Mbps
10
Mbps
6 Mbps
6 Mbps
6 Mbps
4 Mbps
No
Advanced
Security
Enabled via Security License for Universal IOS Image. FW, IPS, and Content Filtering,
ScanSafe Web Security need additional subscription licenses
Stateful Firewall
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Onboard
Hardware VPN
Acceleration
(DES, 3DES, AES)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Intrusion
prevention
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Content filtering
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
ScanSafe Web
Security
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Unified
Communication
Enabled via Unified Communications License for Universal IOS Image. CCME/​SRST support
through separate feature licenses
Local
conferencing
Yes
Yes
Yes
—
—
Voice and Video
DSP support
PVDM3
and
PVDM2
PVDM3
and
PVDM2
PVDM3 PVDM3 PVDM3 PVDM3 PVDM3 PVDM3 —
and
and
and
and
and
and
PVDM2 PVDM2 PVDM2 PVDM2 PVDM2 PVDM2
—
Survivable
Remote Site
Telephony (SRST)
Up to
1500
Up to
1350
Up to
1200
Up to
730
Up to
250
Up to
100
Up to
50
Up to
35
—
—
Cisco Unified
Communications
Manager Express
Up to 450
Up to 400
Up to
3503
Up to
2503
Up to
150
Up to
100
Up to
50
Up to
35
—
—
Cisco Unity™
Express (network
module [NM],
service module
[SM], or ISM)
32 ports;
300 mailboxes
32 ports;
300 mailboxes
32
ports;
300
mailboxes
32
ports;
300
mailboxes
32
ports;
300
mailboxes
32
ports;
300
mailboxes
32
ports;
300
mailboxes
10
ports;
100
mailboxes
—
—
Cisco Unified
Border Element
sessions
2500
2100
950
800
600
400
200
100
—
—
Cisco Unified SIP
Proxy
200 CPS
(with SRE700 and
SRE-900)
100 CPS
(with SRE700 and
SRE-900)
200
CPS
(with
SRE700
and
SRE900)
100
CPS
(with
SRE700
and
SRE900)
100
CPS
(with
SRE700
and
SRE900)
10 CPS
(with
SRE700
and
SRE900)
10 CPS —
(with
SRE700
and
SRE900)
—
—
Digital voice
support
Up to 840
Up to 600
Up to
900
Up to
720
Up to
400
Up to
240
Up to
150
Up to
100
—
—
FXS: 60
FXO: 36
BRI: 22
FXS:
112
FXO:
64
BRI: 40
FXS: 64
FXO:
40
BRI: 24
FXS:40
FXO:
28
BRI: 16
FXS:40
FXO:
28
BRI: 16
FXS: 40
FXO:
28
BRI: 16
FXS: 16
FXO:
16
BRI: 8
—
—
Maximum voice
FXS: 108
support for analog FXO: 60
and Basic Rate
BRI: 38
Interface (BRI)
Yes
Yes
Yes
Yes
Yes
Online model comparison chart: http:/​/​www.cisco.com/​en/​US/​products/​ps10536/​prod_series_comparison.html
1
Up to 2 GB available for use; upgrade to 4 GB available in future.
2
LAN Switching counts for the Cisco 2911 through Cisco 3945 and Cisco 3945E routers based on latest generation of
switch service module.
3
Scales to documented phone support in 15.0.1 build.
1-4
Chapter 1: Routing
Routing
Branch-Office Routers
Cisco 3900 Series Integrated Services Routers
Cisco 3900 Series Integrated Services Routers (ISRs) are
designed to power the next phase of branch-office evolution,
providing rich-media collaboration and virtualization to the
branch office while reducing operating costs.
Cisco 3900 Series Integrated Services Routers build on 25
years of Cisco innovation and product leadership. The new
Cisco Integrated Services Routers Generation 2 (ISR G2) platforms are architected to enable the next phase
of branch-office evolution, providing rich-media collaboration and virtualization to the branch office while
maximizing operational cost savings. The new routers support new high-capacity digital signal processors
(DSPs) known as PVDM3 for higher-density voice services plus basic videoconferencing capabilities, highpowered service modules with improved availability, multicore CPUs, Gigabit Ethernet switching with Cisco
Enhanced Power over Ethernet (ePoE), and new energy visibility and control capabilities while enhancing
overall system performance.
Additionally, a new Cisco IOS Software Universal image and Cisco Services-Ready Engine (SRE) module
enable you to decouple the deployment of hardware and software, providing a flexible technology foundation
that can quickly adapt to evolving network requirements. Overall, the Cisco 3900 Series offers exceptional
total cost of ownership (TCO) savings and network agility through the intelligent integration of market-leading
security, unified communications, wireless, and application services.
The routers include:
•• Services on demand: The Cisco 3900 Series Integrated Services Routers reduce initial capital outlays by
decoupling the delivery of software from hardware on optional service modules. In addition, you receive
a Universal Cisco IOS Software image capable of enabling all of Cisco’s rich Cisco IOS Software features
and allowing you to quickly deploy new services.
•• Investment protection: The Cisco 3900 Series reduces deployment costs and increases flexibility. The
platform offers a modular, field-upgradable motherboard called the Services Performance Engine (SPE).
SPEs allow you to invest in a Cisco 3900 Series ISR today and boost its performance later by upgrading
to a higher-performance engine. Investment protection is also offered with support for most existing
modules from previous-generation ISRs.
•• The Cisco Unified Border Element features on the Cisco 3900 provide additional investment protection
by allowing enterprises to gracefully transition from traditional time-division multiplexing (TDM) voice to
IP-based unified communications without the need for hardware upgrades.
•• Energy efficiency: The Cisco 3900 Series architecture includes higher-efficiency power supplies with
intelligent power management, with full Cisco EnergyWise feature support in the future. Both Cisco 3925
and 3945 routers support dual power supplies for power-supply redundancy for branch-office or retail
environments running mission-critical applications.
•• High performance: The Cisco 3900 Series offers significant performance improvements over previousgeneration ISRs.
Overall, the Cisco 3900 Series offers unparalleled total-cost-of-ownership (TCO) savings and network agility
through the intelligent integration of security, wireless, rich media, and application services.
Ideal for Companies That Need These Features
Cisco 3945E
•• Modular Services Performance Engine (SPE) 250, which can be upgraded for even higher
performance as next-generation WAN environments evolve
•• Four integrated 10/​100/​1000 Ethernet ports with 2 ports capable of RJ-45 or Small Form-Factor
Pluggable (SFP) connectivity
•• Four service-module slots
•• Three enhanced high-speed WAN interface card (HWIC) slots
•• Three onboard digital-signal-processor (DSP) slots
•• Up to 2500 SIP trunk sessions
•• Dual integrated power supplies
•• Fully integrated power distribution to modules supporting 802.3af Power over Ethernet (PoE)
Cisco 3925E
•• Modular Services Performance Engine (SPE) 200 for even higher performance as WAN
environments evolve
•• Four integrated 10/​100/​1000 Ethernet ports with two Small Form-Factor Pluggable (SFP) ports
•• Two service-module slots
•• Three enhanced high-speed WAN interface card (EHWIC) slots
•• Three onboard digital-signal-processor (DSP) slots
•• Up to 2100 Session Initiation Protocol (SIP) trunk sessions
•• Dual integrated power supplies
•• Fully integrated power distribution to modules supporting 802.3af Power over Ethernet (PoE)
Chapter 1: Routing
1-5
Cisco 3945
•• Modular Services Performance Engine (SPE) 150, which can be upgraded for even higher
performance as next-generation WAN environments evolve
•• Four integrated 10/​100/​1000 Ethernet ports with two ports capable of RJ-45 or SFP connectivity
•• Four service-module slots
•• Four EHWIC slots
•• Four onboard DSP slots
•• Up to 950 SIP trunk sessions
•• One integrated-services-module slot
•• Dual integrated power supplies
•• Fully integrated power distribution to modules supporting 802.3af PoE
Cisco 3925
•• Modular Services Performance Engine (SPE) 100 for even higher performance as WAN
environments evolve
•• Three integrated 10/​100/​1000 Ethernet ports with two SFP ports
•• Two service-module slots
•• Four EHWIC slots
•• Four onboard DSP slots
•• Up to 800 SIP trunk sessions
•• One integrated-services-module slot
•• Dual integrated power supplies
•• Fully integrated power distribution to modules supporting 802.3af PoE
Main Features and Benefits
•• Modular platform
◦◦ The Cisco 3900 Series routers are highly modular platforms with several types of module slots to add
connectivity and services for varied branch-office network requirements.
◦◦ The routers offer an industry-leading breadth of LAN and WAN connectivity options through modules
to accommodate field upgrades to future technologies without requiring platform replacement.
◦◦ The Cisco SPE on the Cisco 3900 offers the ability to increase the performance of the router with a
field-upgradable motherboard as your network needs grow.
•• Processors
◦◦ The Cisco 3900 Series routers are powered by high-performance multicore processors that can
support the growing demands of high-speed WAN connections to the branch office while also running
multiple concurrent services.
•• Advanced security with embedded IP Security with Secure Sockets Layer (IPsec/​SSL) VPN hardware
acceleration
◦◦ Embedded hardware encryption acceleration is enhanced to provide higher scalability, which,
combined with an optional Cisco IOS Software Security license, enables WAN link security and VPN
services (both IPsec and SSL acceleration).
◦◦ The onboard encryption hardware outperforms the advanced integration modules (AIMs) of previous
generations.
◦◦ The routers support Cisco Easy VPN (remote and server), Dynamic Multipoint VPN (DMVPN),
Group Encrypted Transport VPN (GET VPN), and SSL VPN. The Cisco 3900 Series routers support
Multiprotocol Label Switching (MPLS) VPNs. Specific provider-edge capabilities include Virtual Route
Forwarding (VRF) firewall and VRF IPsec.
◦◦ More than 3700 intrusion-prevention-system (IPS) signatures are supported in Cisco IOS Software, with
the ability to load and enable selected IPS signatures. More than 4500 IPS signatures are available with
the optional high-performance IPS network module.
◦◦ Content filtering includes URL and keyword blocking and features category-based productivity and
security ratings. This solution is a subscription-based hosted solution that takes advantage of Trend
Micro’s global TrendLabs threat database, and is closely integrated with Cisco IOS Software.
◦◦ Cisco Configuration Professional comes standard on all Cisco 3900 Series Integrated Services
Routers.
•• WAN optimization with Cisco WAAS Express
◦◦ Cisco Wide Area Application Services (WAAS) Express, based on Cisco IOS Software and integrated
into the Cisco 3900 Series routers, offers bandwidth optimization and application acceleration
capabilities in a cost-effective solution.
◦◦ Cisco WAAS Express is fully integrated in Cisco IOS Software, with no additional hardware requirement
(the maximum DRAM is needed in the router). This integration allows significant savings in capital
expenditures (CapEx) by enabling a small-footprint branch-office deployment.
◦◦ It increases remote user productivity, reduces WAN bandwidth costs, and offers investment protection
by interoperating with existing Cisco WAAS infrastructure.
◦◦ It uniquely provides network transparency, improving deployment flexibility with on-demand service
enablement, and integrating with native Cisco IOS Software services such as security, NetFlow, and
quality of service (QoS).
1-6
Chapter 1: Routing
••
••
••
••
••
••
••
••
◦◦ The Cisco 3945 and 3925 are designed for Network Equipment Building Systems (NEBS) environments.
Chapter 1: Routing
1-7
Routing
••
◦◦ It is fully interoperable with Cisco WAAS Modules for Services-Ready Engine (SRE) and Cisco WAAS
appliances and can be managed by a common Cisco WAAS Central Manager.
◦◦ Cisco WAAS Express offers Context-Aware Data Redundancy Elimination (DRE) for reduced latency
and increased end-user experience.
◦◦ Organizations can enable Cisco WAAS Express as an on-demand service on the router and can
expand to the Cisco WAAS Modules for SRE or a dedicated Cisco WAAS appliance as business needs
grow.
WAN optimization with Cisco WAAS Software on Cisco Integrated Services Routers Generation 2 (ISR G2)
◦◦ Cisco WAAS Software on Cisco 3900 Series provides router-integrated, on-demand WAN optimization
and application acceleration for branch offices.
◦◦ Cisco WAAS offers the option to integrate physically with first- and second-generation Cisco ISRs.
◦◦ The Cisco Services Ready Engine (SRE) Modules on the ISR G2 platform, which decouple software
services from the underlying hardware, can deliver WAN optimization as an on-demand service as
required for business objectives and IT budget.
◦◦ Cisco WAAS Software is licensed with two types of feature capability for deployment on the Cisco SRE
Modules. The software licenses are common across Cisco SRE 700 SM, SRE 710 SM, SRE 900 SM, and
SRE 910 SM.
▪▪ Transport license: Supports WAN optimization features including DRE, Lempel-Ziv (LZ)
compression, and Transport Flow Optimization (TFO)
▪▪ Enterprise license: Includes Cisco WAAS Transport license functions (DRE, LZ compression, and
TFO) plus application-specific accelerations for protocols including Common Internet File System
(CIFS) and Messaging Application Programming Interface (MAPI)
Multigigabit fabric (MGF)
◦◦ The Cisco 3900 Series introduces an innovative MGF that allows for efficient module-to-module
communication, enabling tighter services interactions across modules while reducing the overhead on
the router processor.
TDM interconnectivity fabric
◦◦ Unified communications services in the branch office are significantly enhanced with the use of TDM
interconnectivity fabric in the router architecture, allowing for scaling of DS-0 channel capacity.
Integrated Gigabit Ethernet ports
◦◦ The Cisco 3900 Series provides up to four 10/​100/​1000 Ethernet WAN ports.
◦◦ Two of the 10/​100/​1000 Ethernet WAN ports on the Cisco 3900 Series can support Small Form-Factor
Pluggable (SFP)-based connectivity in lieu of RJ-45 ports, enabling fiber connectivity.
High-capacity packet voice video digital signal processor module (PVDM3)
◦◦ Enhanced architecture delivers a new packet-processing engine optimized for video and rich-media
applications, while concurrently supporting packet voice.
◦◦ The PCDM3 enables scaling of high-definition (HD) voice capacity and is optimized for enhanced video
capabilities.
◦◦ It supports a full suite of medianet features.
Innovative universal-serial-bus (USB)-based console access
◦◦ A new, innovative, mini-B USB console port supports management connectivity when traditional serial
ports are not available.
◦◦ Traditional console and auxiliary ports are also available.
Optional integrated power supply for distribution of PoE and universal DC power supply
◦◦ An optional upgrade to the internal power supply provides inline power (802.3af-compliant PoE, Cisco
ePoE, and Cisco Inline Power) to optional integrated switch modules.
◦◦ An optional DC power supply that extends possible deployment environments such as central offices
and industrial environments will be available in the future.
Optional integrated redundant power supply (RPS) and PoE boost
◦◦ Power redundancy is available by installing an optional integrated RPS, thereby decreasing network
downtime and protecting the network from power-supply failures.
◦◦ When populated with dual integrated power supplies, the Cisco 3900 Series can operate in a
configurable PoE boost mode in lieu of redundant power mode whereby the power capacity of the
platform is increased to almost twice the normal power to support additional PoE ports.
Designed for flexible deployments
Specifications
Services and Slot Density
Cisco 3945E
Cisco 3925E
Cisco 3945
Cisco 3925
Embedded hardware-based cryptography
acceleration (IPSec + Secure Sockets Layer
[SSL])
Yes
Yes
Yes
Yes
Cisco Unified Communications Manager
Express Sessions
450
400
350
250
Cisco Unified SRST sessions
1500
1350
1200
730
Cisco Unified Border Element sessions
2500
2100
950
800
Total onboard WAN or LAN 10/​100/​1000 ports
4
4
3
3
RJ-45-based ports
4
4
3
3
SFP-based ports
2
2
2
2
Service-module slots
4
2
4
2
Doublewide service-module slots
1
1
1
1
EHWIC slots
3
3
4
4
Doublewide EHWIC slots
1
1
2
2
ISM slots
0
0
1
1
Online insertion and removal (OIR)
Services
modules
Services
modules
Services
modules
Services
modules
Onboard DSP (PVDM3) slots
3
3
4
4
Memory DDR2 ECC DRAM: Default
1 GB
1 GB
1 GB
1 GB
Memory DDR2 ECC DRAM: Maximum
2 GB
2 GB
2 GB
2 GB
Compact Flash (external): Default
Slot 0: 256 MB
Slot 1: None
Slot 0: 256 MB
Slot 1: None
Slot 0: 256 MB
Slot 1: None
Slot 0: 256 MB
Slot 1: None
Compact Flash (external): Maximum
Slot 0: 4 GB
Slot 1: 4 GB
Slot 0: 4 GB
Slot 1: 4 GB
Slot 0: 4 GB
Slot 1: 4 GB
Slot 0: 4 GB
Slot 1: 4 GB
External USB 2.0 slots (Type A)
2
2
2
2
USB console port (Type B) (up to 115.2 kbps)
1
1
1
1
Serial console port (up to 115.2 kbps)
1
1
1
1
Serial auxiliary port (up to 115.2 kbps)
1
1
1
1
Power-supply options
Internal: AC,
PoE, and DC
Internal: AC,
PoE, and DC
Internal: AC,
PoE, and DC
Internal: AC,
PoE, and DC
Redundant power supply
Internal: AC,
PoE, and DC
Internal: AC,
PoE, and DC
Internal: AC,
PoE, and DC
Internal: AC,
PoE, and DC
WAN Optimization with WAAS Express
Yes
Yes
Optimized TCP Connections with WAAS
Express
500
500
WAS Capacity with WAAS Express
10 Mbps
10 Mbps
DRAM Required for WAAS Express
4 GB
4 GB
100 to 240 VAC
autoranging
100 to 240 VAC
autoranging
Power Specifications
AC input voltage
100 to 240 VAC
autoranging
100 to 240 VAC
autoranging
AC input frequency
47 to 63 Hz
47 to 63 Hz
47 to 63 Hz
47 to 63 Hz
AC input current range, AC power supply
(maximum)
7.1 to 3.0A
7.1 to 3.0A
7.1 to 3.0A
7.1 to 3.0A
AC input surge current
<50A
<50A
<50A
<50A
Typical power (no modules) (watts)
105
100
105
100
Maximum power with AC power supply (watts)
540
420
540
420
Maximum power with PoE power supply
(platform only) (watts)
540
420
540
420
Maximum endpoint PoE power available from
PoE power supply (watts)
520
520
520
520
Maximum endpoint PoE power capacity with
PoE boost (watts)
1040
1040
1040
1040
Dimensions (H x W x D)
5.25 x 17.25 x
18.75 in.
(133.35 x 438.15
x 476.25 mm)
5.25 x 17.25 x
18.75 in.
(133.35 x 438.15
x 476.25 mm)
5.25 x 17.25 x
18.75 in.
(133.35 x 438.15
x 476.25 mm)
5.25 x 17.25 x
18.75 in.
(133.35 x 438.15
x 476.25 mm)
1-8
Chapter 1: Routing
3 rack units
(3RU)
3RU
3 RU
Routing
Rack height
3RU
Rack-mount 19 in. (48.3 cm) EIA
Included
Included
Included
Included
Rack-mount 23 in. (58.4 cm) EIA
Optional
Optional
Optional
Optional
Wall-mount
No
No
No
No
Weight with AC power supply (no modules)
39 lb (17.7 kg)
39 lb (17.7 kg)
39 lb (17.7 kg)
39 lb (17.7 kg)
Weight with PoE power supply (no modules)
40 lb (18.1 kg)
40 lb (18.1 kg)
40 lb (18.1 kg)
40 lb (18.1 kg)
Typical weight (with modules)
60 lb (27.2 kg)
60 lb (27.2 kg)
60 lb (27.2 kg)
60 lb (27.2 kg)
Airflow
Back to front
Back to front
Back to front
Back to front
Optional airflow kit (includes filter)
None
None
Front to back
Front to back
Online model comparison chart: http:/​/​www.cisco.com/​en/​US/​products/​ps10536/​prod_series_comparison.html
The Cisco 3900 Series supports a wide range of modules that span industry-leading breadth of services at
the branch office. For a list of modules supported on the Cisco 3900 Series, visit:
http:/​/​www.cisco.com/​en/​US/​products/​ps10536/​products_relevant_interfaces_and_modules.html.
Selected Part Numbers and Ordering Information
Cisco 3900 Series Integrated Services Routers
CISCO3945E/​K9
Cisco 3945 w/​SPE250(4GE, 3EHWIC, 3DSP,4SM, 256MBCF,1GBDRAM,IPB)
CISCO3925E/​K9
Cisco 3925 w/​SPE200(4GE, 3EHWIC, 3DSP, 2SM, 256MBCF,1GBDRAM,IPB)
CISCO3945/​K9
Cisco 3925 w/​SPE150(3GE,4EHWIC,4DSP,4SM, 256MBCF,1GBDRAM,IPB)
CISCO3925/​K9
Cisco 3945 w/​SPE100(3GE,4EHWIC,4DSP, 2SM, 256MBCF,1GBDRAM,IPB)
C3900-SPE250/​K9=
Cisco Services Performance Engine 250 for Cisco 3945E ISR (Spare)
C3900-SPE200/​K9=
Cisco Services Performance Engine 200 for Cisco 3925E ISR (Spare)
C3900-SPE150/​K9=
Cisco Services Performance Engine 150 for Cisco 3945 ISR (Spare)
C3900-SPE100/​K9=
Cisco Services Performance Engine 100 for Cisco 3925 ISR (Spare)
C3900-SPE100/​K9=
Cisco Services Performance Engine 100 for Cisco 3925 ISR (Spare)
Cisco 3900 Series Secure Voice Bundles4
C3945E-VSEC/​K9
Cisco 3945E Voice Sec. Bundle, PVDM3-64, UC and SEC License PAK
C3925E-VSEC/​K9
Cisco 3925 EVoice Sec. Bundle, PVDM3-64, UC and SEC License PAK
C3945-VSEC/​K9
Cisco 3945 Voice Sec. Bundle, PVDM3-64, UC and SEC License PAK
C3925-VSEC/​K9
Cisco 3925 Voice Sec. Bundle, PVDM3-64, UC and SEC License PAK
Cisco 3900 Series Secure Voice and CUBE Bundles1
C3925-VSEC-CUBE/​K9
Cisco 3925 Voice Sec and CUBE Bundle, PVDM3-64, UC and SEC License P, FL-CUBEE-25
C3945-VSEC-CUBE/​K9
Cisco 3945 Voice Sec and CUBE Bundle, PVDM3-64, UC and SEC License P, FL-CUBEE-25
C3925E-VSEC-CUBEK9
Cisco 3925E Voice Sec and CUBE Bundle, PVDM3-64, UC and SEC License P, FL-CUBEE-25
C3945E-VSEC-CUBEK9
Cisco 3945E Voice Sec and CUBE Bundle, PVDM3-64, UC and SEC License P, FL-CUBEE-25
Cisco 3900 Series Security Bundles1
CISCO3945E-SEC/​K9
Cisco 3945E Security Bundle w/​SEC license PAK
CISCO3925E-SEC/​K9
Cisco 3925E Security Bundle w/​SEC license PAK
CISCO3945-SEC/​K9
Cisco 3945 Security Bundle w/​SEC license PAK
CISCO3925-SEC/​K9
Cisco 3925 Security Bundle w/​SEC license PAK
Cisco 3900 Series Voice Bundles
CISCO3945E-V/​K9
Cisco 3945E Voice Bundle, PVDM3-64, UC License PAK
CISCO3925E-V/​K9
Cisco 3925E Voice Bundle, PVDM3-64, UC License PAK
CISCO3945-V/​K9
Cisco 3945 Voice Bundle, PVDM3-64, UC License PAK
CISCO3925-V/​K9
Cisco 3925 Voice Bundle, PVDM3-64, UC License PAK
C3945E-CME-SRST/​K9
3945E Voice Bundle w/​PVDM3-64,FL-CME-SRST-25, UC License PAK
C3925E-CME-SRST/​K9
3925E Voice Bundle w/​PVDM3-64,FL-CME-SRST-25, UC License PAK
C3945-CME-SRST/​K9
3945 Voice Bundle w/​PVDM3-64,FL-CME-SRST-25, UC License PAK
C3925-CME-SRST/​K9
3925 Voice Bundle w/​PVDM3-64,FL-CME-SRST-25, UC License PAK
Cisco 3900 Series Service Ready Engine Bundles1
C3945E-VSEC-SRE/​K9
Cisco 3945E SRE Bundle, SRE 900 or SRE 910, PVDM3-64, UC and SEC License PAK
C3925E-VSEC-SRE/​K9
Cisco 3925E SRE Bundle, SRE 900 or SRE 910, PVDM3-64, UC and SEC License PAK
C3945-VSEC-PSRE/​K9
Cisco 3945 SRE Bundle, SRE 900 or SRE 910, PVDM3-64, UC and SEC License PAK
Chapter 1: Routing
1-9
C3925-VSEC-PSRE/​K9
Cisco 3925 SRE Bundle, SRE 900 or SRE 910, PVDM3-64, UC and SEC License PAK
C3945-VSEC-SRE/​K9
Cisco 3945 SRE Bundle, SRE 700 or SRE 710, PVDM3-64, UC and SEC License PAK
C3925-VSEC-SRE/​K9
Cisco 3925 SRE Bundle, SRE 700 or SRE 710, PVDM3-64, UC and SEC License PAK
Cisco 3900 Series UCS Express Bundles
C3945-WAAS-UCSE/​K9
Cisco 3945, 2x SRE 900 or SRE 910, WAAS Enterprise Medium License, SRE-V License, 4GB
ISR RAM, 768 MB ISR CF, IMC Software
C3925-WAAS-UCSE/​K9
Cisco 3925, 2x SRE 900 or SRE 910, WAAS Enterprise Medium License, SRE-V License, 4GB
ISR RAM, 768 MB ISR CF, IMC Software
C3945-ES24-UCSE/​K9
Cisco 3945, SRE 900 or SRE 910, 24 port L3 ESM w/​PoE, 4 GB RAM, SRE-V License, 768 MB
ISR CF, IMC Software
C3925-ES24-UCSE/​K9
Cisco 3925, SRE 900 or SRE 910, 24 port L2 ESM w/​PoE, 4 GB RAM, SRE-V License, 768 MB
ISR CF, IMC Software
C3945-UCSE/​K9
Cisco 3945, SRE 900 or SRE 910, SRE-V License, 4 GB ISR RAM, 768 MB ISR CF, IMC
Software
C3925-UCSE/​K9
Cisco 3925, SRE 900 or SRE 910, SRE-V License, 4 GB ISR RAM, 768 MB ISR CF, IMC
Software
Cisco 3900 Series WAAS Bundles
C3945-WAAS-SEC/​K9
Cisco 3945, SRE 900 or SRE 910, SEC License PAK, WAAS Enterprise Large License
C3925-WAAS-SEC/​K9
Cisco 3925, SRE 900 or SRE 910, SEC License PAK, WAAS Enterprise Large License
Select WAAS Express License Part Numbers
FL-C3900-WAAS-X
WAAS Express Feature License for Cisco 3900 Series
Cisco 3900 Series Export Restriction Compliance License
(Required by U.S. Export regulations for more than 85Mbps throughput or 225 IPsec tunnels)
FL-39-HSEC-K9
U.S. Export Restriction Compliance license for 3900 series
1
Additional HSEC license available for high performance/​scale IPsec deployments
For More Information
http:/​/​www.cisco.com/​go/​3900
Cisco 2900 Series Integrated Services Routers
Cisco 2900 Series Integrated Services Routers (ISRs) are designed to
power the next phase of branch-office evolution, providing rich-media
collaboration and virtualization to the branch office while reducing
operating costs.
Cisco 2900 Series Integrated Services Routers build on 25 years of Cisco innovation and product leadership.
The Cisco Integrated Services Routers Generation 2 (ISR G2) platforms are protected for future generations
with multicore CPUs, support for high-capacity digital signal processors (DSPs) known as PVDM3 for higherdensity voice services plus basic videoconferencing capabilities, high-powered service modules with
improved availability, Gigabit Ethernet switching with enhanced Power over Ethernet (ePoE), and new energy
monitoring and control capabilities while enhancing overall system performance.
Additionally, a new Cisco IOS Software Universal image and services-ready engine (SRE) module enable you
to decouple the deployment of hardware and software, providing a flexible technology foundation that can
quickly adapt to evolving network requirements. Overall, the Cisco 2900 Series offers unparalleled total-costof-ownership (TCO) savings and network agility through the intelligent integration of market-leading security,
unified communications, wireless, and application services.
The routers include:
•• Services on demand: The Cisco 2900 Series Integrated Services Routers reduce initial capital outlays by
decoupling the delivery of software from hardware on optional service modules. In addition, you receive
a Cisco IOS Software Universal image capable of enabling all of Cisco’s rich Cisco IOS Software features
and allowing you to quickly deploy new services.
•• Investment protection: The Cisco 2900 Series reduces deployment costs and increases flexibility. The
platform also offers investment protection with support for many existing ISR modules.
•• The Cisco 2900 Series provides additional investment protection with Cisco Unified Border Element by
allowing enterprises to gracefully transition from older time-division multiplexing (TDM) voice to IP-based
unified communications without the need for hardware upgrades.
•• Energy efficiency: The Cisco 2900 Series architecture incorporates higher-efficiency power supplies with
intelligent power management, with full Cisco EnergyWise support in the future.
•• High performance: The Cisco 2900 Series offers significant performance improvements over previousgeneration ISRs.
Overall, the Cisco 2900 Series offers unparalleled TCO savings and network agility through the intelligent
integration of security, wireless, unified communications, and application services.
1-10
Chapter 1: Routing
Cisco 2900 Series
•• Highly secure data, voice, video, and application services for small offices
•• Two or 3 integrated 10/​100/​1000 Ethernet ports with 1 port capable of RJ-45 or Small Form-Factor
Pluggable (SFP) connectivity
•• Two service-module slots
•• Four enhanced high-speed WAN interface card (EHWIC) slots
•• Two or 3 onboard digital-signal-processor (DSP) slots
•• One internal service-module slot for application services
•• Fully integrated power distribution to modules supporting 802.3af Power over Ethernet (PoE) and
Cisco Enhanced PoE (ePoE)
Main Features and Benefits
The Cisco 2900 Series builds on the best-in-class offering of the existing Cisco 2800 Series Integrated
Services Routers by offering four platforms: Cisco 2901, 2911, 2921, and 2951 Integrated Services Routers.
All Cisco 2900 Series Integrated Services Routers offer embedded hardware encryption acceleration,
voice- and video-capable DSP slots, optional firewall, intrusion prevention, call processing, voicemail, and
application services. In addition, the platforms support the industry’s widest range of wired and wireless
connectivity options such as T1/​E1, T3/​E3, xDSL, copper, and fiber Gigabit Ethernet.
Important architectural features of the Cisco 2900 Series include:
•• Modular platform
◦◦ The Cisco 2900 Series ISRs are highly modular platforms with several types of module slots to add
connectivity and services for varied branch-office network requirements.
◦◦ The ISRs offer an industry-leading breadth of LAN and WAN connectivity options through modules to
accommodate field upgrades for future technologies without requiring a platform replacement.
•• Processors
◦◦ The Cisco 2900 Series routers are powered by high-performance multicore processors that can
support the growing demands of high-speed WAN connections to the branch office while also running
multiple concurrent services.
•• Advanced security with embedded IP Security with Secure Sockets Layer (IPsec/​SSL) VPN hardware
acceleration
◦◦ Embedded hardware encryption acceleration is enhanced to provide higher scalability, which
combined with an optional Cisco IOS Security license enables WAN link security and VPN services
(both IPsec and SSL acceleration). The onboard encryption hardware replaces and outperforms the
advanced integration modules (AIMs) of previous generations.
◦◦ The routers support Cisco Easy VPN (remote and server), Dynamic Multipoint VPN (DMVPN), Group
Encrypted Transport VPN (GET VPN), and Secure Sockets Layer VPN (SSL VPN). The Cisco 3900
Series routers support Multiprotocol Label Switching (MPLS) VPNs. Specific provider-edge capabilities
include Virtual Route Forwarding (VRF) firewall and VRF IPsec.
◦◦ More than 3700 intrusion-prevention-system (IPS) signatures are supported in Cisco IOS Software, with
the ability to load and enable selected IPS signatures. More than 4500 IPS signatures are available with
the optional high-performance IPS network module.
◦◦ Content Filtering includes URL and keyword blocking and features category-based productivity and
security ratings. This solution is a subscription-based hosted solution that takes advantage of Trend
Micro’s global TrendLabs threat database, and is closely integrated with Cisco IOS Software.
◦◦ Cisco Configuration Professional comes standard on all Cisco 2900 Series Integrated Services
Routers.
•• WAN optimization with Cisco Wide Area Application Services (WAAS) Express
◦◦ Cisco WAAS Express, based on Cisco IOS® Software and integrated into the Cisco 2900 Series
routers, offers bandwidth optimization and application acceleration capabilities in a cost-effective
solution.
◦◦ Cisco WAAS Express is fully integrated in Cisco IOS Software, with no additional hardware requirement
(the maximum DRAM is needed in the router). This integration allows significant savings in capital
expenditures (CapEx) by enabling a small-footprint branch-office deployment.
◦◦ It increases remote user productivity, reduces WAN bandwidth costs, and offers investment protection
by interoperating with existing Cisco WAAS infrastructure.
◦◦ It uniquely provides network transparency, improving deployment flexibility with on-demand service
enablement, and integrating with native Cisco IOS Software services such as security, NetFlow, and
quality of service (QoS).
◦◦ It is fully interoperable with Cisco WAAS Modules for Services-Ready Engine (SRE) and Cisco WAAS
appliances and can be managed by a common Cisco WAAS Central Manager.
◦◦ Cisco WAAS Express offers Context-Aware DRE for reduced latency and increased end-user
experience.
◦◦ Organizations can enable Cisco WAAS Express as an on-demand service on the router and can
expand to the Cisco WAAS Modules for SRE or a dedicated Cisco WAAS appliance as business needs
grow.
Chapter 1: Routing
1-11
Routing
Ideal for Companies That Need These Features
•• WAN optimization with Cisco WAAS Software on Cisco Integrated Services Routers Generation 2 (ISR G2)
◦◦ Cisco WAAS Software on the Cisco 2900 Series provides router-integrated, on-demand WAN
optimization and application acceleration for branch offices.
◦◦ The Cisco Services-Ready Engine (SRE) Modules on the ISR G2 platform, which decouple software
services from the underlying hardware, can deliver WAN optimization as an on-demand service as
required for business objectives and IT budget.
◦◦ Cisco WAAS Software is licensed with two types of feature capability for deployment on the Cisco SRE
Modules. The software licenses are common across Cisco SRE 700 SM, SRE 710 SM, SRE 900 SM, and
SRE 910 SM.
▪▪ Transport license: Supports WAN optimization features including Data Redundancy Elimination
(DRE), Lempel-Ziv (LZ) compression, and Transport Flow Optimization (TFO)
▪▪ Enterprise license: Includes Cisco WAAS Transport license functions (DRE, LZ compression, and
TFO) plus application-specific accelerations for protocols including Common Internet File System
(CIFS) and Messaging Application Programming Interface (MAPI)
•• Multigigabit fabric
◦◦ The Cisco 2900 Series introduces an innovative multigigabit fabric (MGF) that allows for efficient
module-to-module communication, enabling tighter services interactions across modules while
reducing the overhead on the route processor.
•• TDM interconnectivity fabric
◦◦ Unified communications services in the branch office are significantly enhanced with the use of a TDM
interconnectivity fabric in the system architecture, allowing for scaling of DS-0 channel capacity.
•• High-capacity, video-ready Packet Voice Video Digital Signal Processor Module (PVDM3)
◦◦ The enhanced architecture of the PCSM3 delivers a new packet-processing engine optimized for
video and rich-media applications, while concurrently supporting packet voice.
◦◦ The module enables scaling of high-definition (HD) voice capacity and is optimized for enhanced video
capabilities.
◦◦ It supports a full suite of medianet features.
•• Integrated Gigabit Ethernet ports
◦◦ All onboard WAN ports are 10/​100/​1000 Gigabit Ethernet WAN routed ports.
◦◦ One of the three 10/​100/​1000 Ethernet WAN ports on the Cisco 2921 and 2951 supports Small FormFactor Pluggable (SFP)-based connectivity in lieu of a RJ-45 port and enabling fiber connectivity.
•• Innovative USB-based console access
◦◦ A new, innovative USB console port offers management connectivity for devices without a serial port
such as modern laptop computers.
◦◦ Traditional console and auxiliary ports are also available.
•• Optional integrated power supply for distribution of PoE and universal DC power supply
◦◦ An optional upgrade to the internal power supply provides inline power (802.3af-compliant PoE and
Cisco Inline Power) to integrated switch modules.
◦◦ On the Cisco 2911, 2921, and 2951, an optional DC power supply will be available in the future that
extends deployment into central offices and industrial environments.
•• Optional external redundant power supply (RPS)
◦◦ The Cisco 2911, 2921, and 2951 allow for power redundancy through the use of an external RPS device,
thereby decreasing network downtime and protecting the network from power-supply failures.
◦◦ Redundant power on the Cisco 2900 Series is supported through the Cisco RPS 2300 Redundant
Power System. You can use the Cisco RPS 2300 to provide redundant power for Cisco 2900 Series
ISRs as well as Cisco Catalyst switches.
◦◦ To use the Cisco RPS 2300, an external RPS adapter is required (configurable option) to connect the
platform to the external RPS.
•• PoE boost
◦◦ When connected to an external RPS device, the Cisco 2911, 2921, and 2951 can operate in a PoE
boost configuration in lieu of redundant power mode, whereby the power capacity of the platform is
increased to twice the normal level to power additional PoE ports.
•• Designed for flexible deployments
◦◦ The Cisco 2911 and 2951 are designed for NEBS environments.
◦◦ The Cisco 2911 is 12 inches deep and has an optional fan filter for deployments in a variety of
environments. An assembly that provides front-to-back airflow is also available for 23-inch racks.
Specifications
Services and Slot Density
Cisco 2901
Cisco 2911
Cisco 2921
Cisco 2951
Embedded hardware-based cryptography
acceleration (IPSec + SSL)
Yes
Yes
Yes
Yes
Cisco Unified SRST Sessions
35
50
100
250
Cisco Unified CCME Sessions
35
50
100
150
1-12
Chapter 1: Routing
2
3
3
3
RJ-45-based ports
2
3
3
3
SFP-based ports (use of SFP port disables
the corresponding RJ-45 port)
0
0
1
1
Service Module slots
0
1
1
2
Double-wide Service Module slots (use of a
double-wide slot will occupy all single-wide
service module slots in a 2900)
0
0
1
1
EHWIC slots
4
4
4
4
Double-wide EHWIC slots (use of a doublewide EHWIC slot will consume two EHWIC
slots)
2
2
2
2
ISM slots
1
1
1
1
Onboard DSP (PVDM) slots
2
2
3
3
Routing
Total onboard WAN 10/​100/​1000 Ports
Memory DDR2 ECC DRAM - Default
512 MB
512 MB
512 MB
512 MB
Memory (DDR2 ECC DRAM) - Maximum
2 GB
2 GB
2 GB
2 GB
Compact Flash (external) - Default
slot 0: 256 MB
slot 1: none
slot 0: 256 MB
slot 1: none
slot 0: 256 MB
slot 1: none
slot 0: 256 MB
slot 1: none
Compact Flash (external) - Maximum
slot 0: 4 GB
slot 1: 4 GB
slot 0: 4 GB
slot 1: 4 GB
slot 0: 4 GB
slot 1: 4 GB
slot 0: 4 GB
slot 1: 4 GB
External USB 2.0 flash memory slots (Type A) 2
2
2
2
USB Console port (Type B) (up to 115.2 kbps) 1
1
1
1
Serial console port
1
1
1
1
Serial auxiliary port
1
1
1
1
Power-supply options
AC and PoE
AC, PoE, and DC AC, PoE, and DC AC, PoE, and DC
RPS support (External)
No
Cisco RPS 2300
Cisco RPS 2300
Cisco RPS 2300
WAN Optimization with WAAS Express
Yes
Yes
Yes
Yes
Optimized TCP Connections with WAAS
Express
150
250
250
500
WAS Capacity with WAAS Express
6 Mbps
6 Mbps
6 Mbps
10 Mbps
DRAM Required for WAAS Express
2.5 GB
2.5 GB
2.5 GB
4 GB
100 to 240 VAC
auto ranging
100 to 240 VAC
auto ranging
100 to 240 VAC
auto ranging
100 to 240 VAC
auto ranging
Power Specifications
AC input voltage
AC input frequency
47 to 63 Hz
47 to 63 Hz
47 to 63 Hz
47 to 63 Hz
AC input current range AC power supply
(maximum)
1.5 to 0.6A
2.2 to 1.0A
3.4 to 1.4A
3.4 to 1.4A
AC input surge current
<50A
<50A
<50A
<50A
Typical Power (no modules) (Watts)
40
50
60
70
Maximum Power with AC power supply
(Watts)
150
210
320
340
Maximum Power with PoE power supply
(platform only) (Watts)
175
250
370
405
Maximum end-point PoE power available
from PoE power supply (Watts)
130
200
280
370
Maximum end-point PoE power capacity with N/​A
PoE Boost (Watts)
750
750
750
3.5 x 17.25 x 12
in. (88.9 x 438.2
x 304.8 mm)
3.5 x 17.25 x 18.5 3.5 x 17.25 x 18.5
in. (88.9 x 438.2
in. (88.9 x 438.2
x 469.9 mm)
x 469.9 mm)
Physical Specifications
Dimensions (H x W x D)
1.75 x 17.25 x
17.3 in. (44.5 x
438.2 x 439.4
mm)
Rack height
1RU (rack unit)
2RU
2RU
2RU
Rack-mount 19in. (48.3 cm) EIA
included
included
included
Included
Rack Mount 23in. (58.4 cm) EIA
optional
optional
optional
Optional
Wall-mount (refer to installation guide for
approved orientation)
Yes
Yes
No
No
Weight with AC power supply (no modules)
13.4 lb (6.1 kg)
18 lb (8.2 kg)
29 lb (13.2 kg.)
29 lb (13.2 kg)
Weight with AC PoE power supply (no
modules)
14.3 lb (6.5 kg)
19 lb (8.6 kg)
30 lb (13.6 kg)
30 lb (13.6 kg)
Chapter 1: Routing
1-13
Typical weight fully configured
16 lb (7.3 kg)
21 lb (9.5 kg)
34 lb (15.5 kg)
34 lb (15.5 kg)
Airflow
Front to side
Side to side
Front to back
Front to back
Optional Airflow Kit
N/​A
Front to back
N/​A
N/​A
Online model comparison chart: http:/​/​www.cisco.com/​en/​US/​products/​ps10536/​prod_series_comparison.html
1
Additional HSEC license available on 2921/​2951 for high performance/​scale IPsec deployments
Selected Part Numbers and Ordering Information
Cisco 2900 Series Router
CISCO2951/​K9
Cisco 2951 w/​3 GE,4 EHWIC, 3 DSP, 2 SM, 256MB CF,512MB DRAM,IPB
CISCO2921/​K9
Cisco 2921 w/​3 GE,4 EHWIC, 3 DSP,1 SM, 256MB CF,512MB DRAM,IPB
CISCO2911/​K9
Cisco 2911 w/​3 GE,4 EHWIC, 2 DSP,1 SM, 256MB CF,512MB DRAM,IPB
CISCO2901/​K9
Cisco 2901 w/​2 GE,4 EHWIC, 2 DSP, 256MB CF,512MB DRAM,IPB
Cisco 2900 Series Security Bundles5
CISCO2951-SEC/​K9
Cisco 2951 Security Bundle w/​SEC license PAK
CISCO2921-SEC/​K9
Cisco 2921 Security Bundle w/​SEC license PAK
CISCO2911-SEC/​K9
Cisco 2911 Security Bundle w/​SEC license PAK
CISCO2901-SEC/​K9
Cisco 2901 Security Bundle w/​SEC license PAK
Cisco 2900 Series Voice Bundles1
CISCO2951-V/​K9
Cisco 2951 Voice Bundle, PVDM3-32, UC License PAK
CISCO2921-V/​K9
Cisco 2921 Voice Bundle, PVDM3-32, UC License PAK
CISCO2911-V/​K9
Cisco 2911 Voice Bundle, PVDM3-16, UC License PAK
CISCO2901-V/​K9
Cisco 2901 Voice Bundle, PVDM3-16, UC License PAK
C2951-CME-SRST/​K9
2951 Voice Bundle w/​PVDM3-32,FL-CME-SRST-25, UC License PAK
C2921-CME-SRST/​K9
2921 Voice Bundle w/​PVDM3-32,FL-CME-SRST-25, UC License PAK
C2911-CME-SRST/​K9
2921 Voice Bundle w/​PVDM3-16,FL-CME-SRST-25, UC License PAK
C2901-CME-SRST/​K9
2901 Voice Bundle w/​PVDM3-16,FL-CME-SRST-25, UC License PAK
Cisco 2900 Series Secure Voice Bundles1
C2951-VSEC/​K9
Cisco 2951 Voice Sec. Bundle, PVDM3-32, UC and SEC License PAK
C2921-VSEC/​K9
Cisco 2921 Voice Sec. Bundle, PVDM3-32, UC and SEC License PAK
C2911-VSEC/​K9
Cisco 2911 Voice Sec. Bundle, PVDM3-16, UC and SEC License PAK
C2901-VSEC/​K9
Cisco 2901 Voice Sec. Bundle, PVDM3-16, UC and SEC License PAK
Cisco 2900 Series Secure Voice plus CUBE Bundles1
C2901-VSEC-CUBE/​K9
Cisco 2901 Voice Sec and CUBE Bundle, PVDM3-16, UC and SEC License P, FL-CUBEE-25
C2911-VSEC-CUBE/​K9
Cisco 2911 Voice Sec and CUBE Bundle, PVDM3-16, UC and SEC License P, FL-CUBEE-25
C2921-VSEC-CUBE/​K9
Cisco 2921 Voice Sec and CUBE Bundle, PVDM3-32, UC and SEC License P, FL-CUBEE-25
C2951-VSEC-CUBE/​K9
Cisco 2951 Voice Sec and CUBE Bundle, PVDM3-32, UC and SEC License P, FL-CUBEE-25
Cisco 2900 Services Ready Engine Bundles1
C2951-VSEC-PSRE/​K9
Cisco 2951 SRE Bundle, SRE 910, PVDM3-32, UC and SEC License PAK
C2951-VSEC-SRE/​K9
Cisco 2951 SRE Bundle, SRE 700 or SRE 710, PVDM3-32, UC and SEC License PAK
C2921-VSEC-PSRE/​K9
Cisco 2921 SRE Bundle, SRE 910, PVDM3-32, UC and SEC License PAK
C2921-VSEC-SRE/​K9
Cisco 2921 SRE Bundle, SRE 700 or SRE 710, PVDM3-32, UC and SEC License PAK
C2911-VSEC-PSRE/​K9
Cisco 2911 SRE Bundle, SRE 910, PVDM3-16, UC and SEC License PAK
C2911-VSEC-SRE/​K9
Cisco 2911 SRE Bundle, SRE 300, PVDM3-16, UC and SEC License PAK
C2901-VSEC-SRE/​K9
Cisco 2901 SRE Bundle, SRE 300, PVDM3-16, UC and SEC License PAK
Cisco 2900 Series UCS Express Bundles
C2951-WAAS-UCSE/​K9 Cisco 2951, 2x SRE 900 or SRE 910, WAAS Enterprise Medium License, SRE-V License, 4GB ISR
RAM, 768 MB ISR CF, IMC Software
C2951-ES24-UCSE/​K9
Cisco 2951, SRE 900 or SRE 910, 24 port L2 ESM, 4 GB ISR RAM, SRE-V License, 768 MB ISR CF,
IMC Software
C2951-UCSE/​K9
Cisco 2951, SRE 900 or SRE 910, SRE-V License, 4 GB ISR RAM, 768 MB ISR CF, IMC Software
C2921-UCSE/​K9
Cisco 2921, SRE 900 or SRE 910, SRE-V License, 2.5 GB ISR RAM, 768 MB ISR CF, IMC Software
C2911-UCSE/​K9
Cisco 2911, SRE 900 or SRE 910, SRE-V License, 2.5 GB ISR RAM, 768 MB ISR CF, IMC Software
Cisco 2900 Series WAAS Bundles
C2951-WAAS-SEC/​K9
1-14
Cisco 2951, SRE 900 or SRE 910, SEC License PAK, WAAS Enterprise Large License
Chapter 1: Routing
Cisco 2921, SRE 700 or SRE 710, SEC License PAK, WAAS Enterprise Medium License
C2911-WAAS-SEC/​K9
Cisco 2911, SRE 700 or SRE 710, SEC License PAK, WAAS Enterprise Small License
Routing
C2921-WAAS-SEC/​K9
Cisco 2900 Series Security and WAAS Express Bundles
C2951-WAASX-SEC/​K9
Router Bundle—C2951, WAASX F-License, Sec License, Max Mem
C2921-WAASX-SEC/​K9
Router Bundle—C2921, WAASX F-License, Sec License, Max Mem
C2911-WAASX-SEC/​K9
Router Bundle—C2911, WAASX F-License, Sec License, Max Mem
C2901-WAASX-SEC/​K9
Router Bundle—C2901, WAASX F-License, Sec License, Max Mem
Cisco 2900 Series WAAS Express Bundles
C2951-WAASX/​K9
Router Bundle—C2951, WAASX Feature License, Max Mem
C2921-WAASX/​K9
Router Bundle—C2921, WAASX Feature License, Max Mem
C2911-WAASX/​K9
Router Bundle—C2911, WAASX Feature License, Max Mem
C2901-WAASX/​K9
Router Bundle—C2901, WAASX Feature License, Max Mem
Cisco 2900 Series Export Restriction Compliance License
(Required by U.S. Export regulations for more than 85Mbps throughput or 225 IPsec tunnels)
FL-29-HSEC-K9
U.S. Export Restriction Compliance license for 2921/​2951
For More Information
http:/​/​www.cisco.com/​go/​2900
Cisco 1900 Series Integrated Services Routers
The Cisco 1900 Series Integrated Services Router portfolio
constitutes the entry-level, highly secure solution for WAN
deployments, offering service virtualization and low total cost
of ownership (TCO). The Cisco 1900 Series is ideal for small
offices requiring modular flexibility for highly secure mobility and
customizable applications with circuit-speed performance up to
25 Mbps with concurrent services.
The Cisco 1900 Series offers a factory-selectable 802.11n access point and a doublewide high-speed WAN
interface. Cisco 1900 Series Integrated Services Routers build on 25 years of Cisco innovation and product
leadership. The platforms are architected to enable the next phase of branch-office evolution, providing
rich-media collaboration and virtualization to the branch office while maximizing operational cost savings.
The Cisco Integrated Services Routers Generation 2 (ISR G2) platforms are protected for future versions
with multicore CPUs, Gigabit Ethernet switching with enhanced Power over Ethernet (ePoE), and new energy
monitoring and control capabilities while enhancing overall system performance.
Additionally, a new Cisco IOS Software Universal image and services-ready engine (SRE) module enable
you to decouple the deployment of hardware and software, providing a stable technology foundation that
can quickly adapt to evolving network requirements. Overall, the Cisco 1900 Series offers unparalleled
TCO savings and network agility through the intelligent integration of market-leading security, unified
communications, wireless, and application services.
The Cisco 1900 Series builds on the best-in-class offering of the existing Cisco 1841 Integrated Services
Routers by offering three models—the Cisco 1941, 1941W, and 1921. In addition to the support of a wide
range of wireless and wired connectivity options supported on Cisco 1941 Series, the Cisco 1941W offers
integration of an IEEE 802.11n access point that is backward-compatible with IEEE 802.11a/​b/​g access points.
All Cisco 1900 Series Integrated Services Routers offer embedded hardware encryption acceleration,
optional firewall, intrusion prevention, and application services. In addition, the platforms support the
industry’s widest range of wired and wireless connectivity options such as T1/​E1, xDSL, third-generation (3G),
and Gigabit Ethernet.
The routers offer:
•• Services on demand: The Cisco 1900 Series Integrated Services Routers reduce initial capital outlays by
decoupling the delivery of software from hardware on optional service modules. In addition, you receive
a Cisco IOS Software Universal image capable of enabling all of the rich Cisco IOS Software features
and allowing you to quickly deploy new services. The Cisco Services-Ready Engine (SRE) on the Cisco
1941 enables a new operational model that allows you to reduce capital expenditures (CapEx) and
deploy a variety of application services such as Cisco Wide Area Application Services (WAAS) for WAN
optimization as needed on a single integrated compute services module.
•• Investment protection: The Cisco 1900 Series reduces deployment costs and increases flexibility. The
platform also offers investment protection with support for many existing ISR modules.
•• Energy efficiency: The Cisco 1900 Series architecture includes higher-efficiency power supplies with
intelligent power management, with full Cisco EnergyWise feature support in the future.
•• High performance: The Cisco 1900 Series offers significant performance improvements over previousgeneration ISRs.
Chapter 1: Routing
1-15
Overall, the Cisco 1900 Series offers unparalleled TCO savings and network agility through the intelligent
integration of security, wireless, and application services.
Ideal for Companies That Need These Features
Cisco 1900
•• Highly secure data and application services for small offices and branch offices
•• Two 10/​100/​1000 Ethernet ports
•• Two enhanced high-speed WAN interface card (EHWIC) slots
•• One internal service-module slot for application services (Cisco 1941)
•• Integrated 802.11a/​g/​n access point (Cisco 1941W)
•• Fully integrated power distribution to modules supporting 802.3af Power over Ethernet (PoE) and
Cisco Enhanced PoE (ePoE)
Cisco 1921
•• Two integrated 10/​100/​1000 Ethernet ports
•• Two enhanced high-speed WAN interface card (EHWIC) slots that can host two singlewide or one
doublewide EHWIC modules
•• Fully integrated power distribution to modules supporting 802.3af PoE and Cisco Enhanced PoE
•• Security
Cisco 1941W
and 1941
•• Two integrated 10/​100/​1000 Ethernet ports
•• Two EHWIC slots that can host two singlewide or one doublewide and one singlewide (E)HWIC
•• One integrated 802.11n Wireless Access Point and 1 internal services module slot
•• Fully integrated power distribution to modules supporting 802.3af PoE and Cisco Enhanced PoE
Main Features and Benefits
The Cisco 1900 Series is architected to meet the application demands of today’s branch offices with design
flexibility for future applications. The modular architecture is designed to support expanding customer
requirements, increased bandwidth, and fully integrated power distribution to modules supporting 802.3af
Power over Ethernet (PoE) and Cisco Enhanced PoE (ePoE).
Important architectural features include:
•• Modular platform
◦◦ The Cisco 1900 Series ISRs are highly modular platforms with multiple module slots to provide
connectivity and services for varied branch-office network requirements.
◦◦ The ISRs offer an industry-leading breadth of LAN and WAN connectivity options through modules to
accommodate field upgrades to future technologies without requiring replacement of the platform.
•• Processors
◦◦ The Cisco 1900 Series is powered by high-performance multicore processors that support growing
demands of branch-office networks by supporting high-throughput WAN requirements.
•• Multigigabit fabric
◦◦ The Cisco 1941 model in the Cisco 1900 Series introduces an innovative multigigabit fabric (MGF)
that allows for efficient module-to-module communication, enabling direct services interactions across
modules while reducing the overhead on the router processor.
•• Embedded IP Security with Secure Sockets Layer (IPsec/​SSL) VPN hardware acceleration
◦◦ Embedded hardware encryption acceleration is enhanced to provide higher scalability, which
combined with an optional Cisco IOS Security license enables WAN link security and VPN services
(Both IPsec and SSL acceleration).
◦◦ The onboard encryption hardware outperforms the advanced integration modules of previous
generations.
◦◦ The routers support Cisco Easy VPN (remote and server), Dynamic Multipoint VPN (DMVPN), Group
Encrypted Transport VPN (GET VPN), and Secure Sockets Layer VPN (SSL VPN).
◦◦ More than 3700 intrusion-prevention-system (IPS) signatures are supported in Cisco IOS Software, with
the ability to load and enable selected IPS signatures.
◦◦ Content Filtering includes URL and keyword blocking and features category-based productivity and
security ratings. This solution is a subscription-based hosted solution that takes advantage of Trend
Micro’s global TrendLabs threat database, and is closely integrated with Cisco IOS Software.
◦◦ Cisco Configuration Professional comes standard on all Cisco 1900 Series Integrated Services
Routers.
•• Integrated Gigabit Ethernet ports
◦◦ All onboard WAN ports are 10/​100/​1000 Gigabit Ethernet WAN routed ports.
•• Innovative universal-serial-bus (USB)-based console access
◦◦ A new, innovative, mini-B USB console port supports management connectivity when traditional serial
ports are not available.
◦◦ The traditional console and auxiliary ports are also available. Either the USB-based console or the RJ45-based console port can be used to configure the router.
•• Optional power supply for distribution of (PoE
◦◦ An optional power supply (internal in Cisco 1941 and external in Cisco 1921) provides inline power
(802.3af-compliant PoE and standard Cisco Inline Power) to optional integrated switch modules.
1-16
Chapter 1: Routing
Specifications
Services and Slot Density
Cisco 1941, Cisco 1941W
Cisco 1921
Embedded hardware-based crypto acceleration
(IPSec + SSL)
Yes
Yes
Total Onboard LAN
10/​100/​1000
2
2
RJ-45-Based Ports
2
2
EHWIC Slots
2
2
Double-Wide EHWIC slots (use of a double-wide
EHWIC slot will consume two EHWIC slots)
1
1
0
ISM Slots
1 (0 on the Cisco 1941W)
Memory (DDR2 DRAM) - Default
512 MB
512 MB
Memory (DDR2 DRAM) - Maximum
2.0 GB
512 MB
Compact Flash—Default
External
slot 0: 256 MB
slot 1: none
Internal
256 MB
Compact Flash—Maximum
External
slot 0: 4 GB
slot 1: 4 GB
Internal
256 MB
External USB flash memory slots (Type A)
2
1
USB Console Port (Type B) (up to 115.2 kbps)
1
1
Serial Console Port (up to 115.2 kbps)
1
1
Serial Auxiliary Port (up to 115.2 kbps
1
1
Power Supply Options
AC, PoE (Internal)
AC, PoE
Redundant Power Supply Support
No
No
No
WAN Optimization with WAAS Express
Yes
Optimized TCP Connections with WAAS Express
150
WAS Capacity with WAAS Express
4 Mbps
DRAM Required for WAAS Express
2.5 GB
Power Specifications
AC Input Voltage
100–240 V ~
AC Input Frequency
47–63 Hz
47–63 Hz
AC Input Current range AC Power Supply (Max)
(Amps)
1.5–0.6
1.5–0.6
AC Input Surge Current
<50 A
<50 A
100–240 V ~
Chapter 1: Routing
1-17
Routing
•• Integrated wireless LAN
◦◦ The Cisco 1941W offers a secure integrated access point in a single device.
◦◦ The integrated access point is based on the IEEE 802.11n draft 2.0 standard that uses multiple-input,
multiple-output (MIMO) to improve coverage for existing 802.11a/​b/​g clients and new 802.11n clients.
◦◦ The Cisco 1941W supports dual radios—802.11 b/​g/​n and 802.11a/​n—and is capable of operating in
both autonomous and unified modes. WAN optimization with Cisco Wide Area Application Services
(WAAS) Express
◦◦ Cisco WAAS Express, based on Cisco IOS Software and integrated into the Cisco 1941 router, offers
bandwidth optimization and application acceleration capabilities in a cost-effective solution.
◦◦ Cisco WAAS Express is fully integrated in Cisco IOS Software, with no additional hardware requirement
(the maximum DRAM is needed in the router). This integration allows significant savings in capital
expenditures (CapEx) by enabling a small-footprint branch-office deployment.
◦◦ Cisco WAAS Express increases remote user productivity, reduces WAN bandwidth costs, and offers
investment protection by interoperating with existing Cisco WAAS infrastructure.
◦◦ It uniquely provides network transparency, improving deployment flexibility with on-demand service
enablement, and integrating with native Cisco IOS Software services such as security, NetFlow, and
quality of service (QoS).
◦◦ It is fully interoperable with Cisco WAAS Modules for Services-Ready Engine (SRE) and Cisco WAAS
appliances and can be managed by a common Cisco WAAS Central Manager.
◦◦ It offers Context-Aware Data Redundancy Elimination (DRE) for reduced latency and increased enduser experience.
◦◦ Organizations can enable Cisco WAAS Express as an on-demand service on the router and can
expand to the Cisco WAAS Modules for SRE or a dedicated Cisco WAAS appliance as business needs
grow.
Typical Power (No Modules)
35 W
25W
Maximum Power capacity with AC power supply
110 W
60 W
Maximum Power capacity with PoE power supply 110 W
(platform only)
70 W
Maximum PoE device power capacity with PoE
power supply
80 W
80 W
Physical Specifications
Dimensions (H x W x D)
3.5 in x 13.5 in x 11.5 in
1.75 in x 13.5 in x 11.5 in
Rack Height
2 RU
1 RU
Rack-mount 19in. (48.3 cm) EIA
Included
Optional
Wall-mount (refer to installation guide for
approved orientation)
Yes
Yes
Weight-with AC power supply (no modules)
12 lbs
7 lb
Weight-with PoE power supply (no modules)
12.8 lbs
7 lbs (external PoE)
Maximum Weight-Fully Configured
14 lbs
8 lbs
Airflow
Front to Side
Back to side
Cisco 1941W WLAN Specifications
WLAN hardware
•• IEEE 802.11n draft 2.0 standards-based access point with 802.11a/​b/​g compatibility
•• Automatic rate selection for 802.11a/​g/​n
•• Dual radios for 802.11b/​g/​n and 802.11a/​n modes.
•• RP-TNC connectors for field-replaceable external antennas
•• 2-dB default antenna gain
•• 2 x 3 multiple input, multiple output (MIMO) radio operation
•• Wi-Fi 802.11n Draft v2.0 certified
WLAN software features
•• Autonomous or unified access point
•• Cisco WCS support for monitoring of autonomous-mode access points
•• Option to maximize throughput or maximize range
•• Software-configurable transmit power
•• Radio roles, including access point, root bridge, non-root bridge, and workgroup bridge
•• Wi-Fi Multimedia (WMM) certification
•• Traffic specifications (TSPEC) Call Admission Control (CAC) to ensure voice quality is
maintained
•• Unscheduled Automatic Power Save Delivery (UPSD) to reduce latency
Unified WLAN
management
•• Unified access point features:
•• Supported by wireless LAN controller and Cisco WCS
•• Configurable local or central switching for HREAP mode
•• Radio management through Cisco WCS
•• Transparent roaming with mobility groups
Certifications
Service Set Identifiers
(SSIDs)
16
Wireless VLANs
16
WLAN security features
•• Standard 802.11i
•• Wi-Fi Protected Access (WPA) and AES (WPA2)
•• EAP authentication: Cisco LEAP, PEAP, Extensible Authentication Protocol Transport Layer
Security (EAP TLS), Extensible Authentication Protocol-Flexible Authentication via Secure
Tunneling (EAP-FAST), Extensible Authentication Protocol-Subscriber Information Module
(EAP-SIM), Extensible Authentication Protocol-Message Digest Algorithm 5 (EAP-MD5), and
Extensible Authentication Protocol-Tunneled TLS (EAP-TTLS)
•• Static and dynamic Wired Equivalent Privacy (WEP)
•• Temporal Key Integrity Protocol/​Simple Security Network (TKIP/​SSN) encryption
•• MAC authentication and filter
•• User database for survivable local authentication using LEAP and EAP-FAST
•• Configurable limit to the number of wireless clients
•• Configurable RADIUS accounting for wireless clients
•• Pre-Shared Keys (PSKs) (WPA-small office or home office [WPA-SOHO])
Encrypted wireless VLANs
16
Multiple Broadcast Service
Set Identifiers (MBSSIDs)
16
Online model comparison chart: http:/​/​www.cisco.com/​en/​US/​products/​ps10536/​prod_series_comparison.html
1-18
Chapter 1: Routing
Selected Part Numbers and Ordering Information
Cisco 1900 Series Router
CISCO1941/​K9
Cisco 1941 w/​2 GE, 2 EHWIC slots, 256MB CF,512MB DRAM,IP Base
CISCO1921/​K9
CISCO 1921 Modular Router, 2 GE, 2 EHWIC slots, 256F/​512D, IP Base
Cisco 1900 Series Wireless Bundles
CISCO1941W-A-N-SEC/​K9
Cisco 1941 Router w/​802.11 a/​b/​g/​n FCC Compliant WLAN ISM, SEC Lic
CISCO1941W-E-N-SEC/​K9
Cisco 1941 Router w/​802.11 a/​b/​g/​n ETSI WLAN ISM, SEC Lic
CISCO1941W-A/​K9
Cisco 1941 Router w/​802.11 a/​b/​g/​n FCC Compliant WLAN ISM
CISCO1941W-C/​K9
Cisco 1941 Router w/​802.11 a/​b/​g/​n China Compliant WLAN ISM
CISCO1941W-E/​K9
Cisco 1941 Router w/​802.11 a/​b/​g/​n ETSI Compliant WLAN ISM
CISCO1941W-P/​K9
Cisco 1941 Router w/​802.11 a/​b/​g/​n Japan Compliant WLAN ISM
CISCO1941W-N/​K9
Cisco 1941 Router w/​802.11 a/​b/​g/​n Aus, NZ Compliant WLAN ISM
CISCO1941/​K9
Cisco 1941 w/​2 GE, 2 EHWIC slots, 256MB CF,512MB DRAM,IP Base
CISCO1921/​K9
CISCO 1921 Modular Router, 2 GE, 2 EHWIC slots, 256F/​512D, IP Base Lic
Cisco 1900 Series Security Bundles
CISCO1941-SEC/​K9
Cisco 1941 Security Bundle w/​SEC license PAK
Cisco1921-T1SEC/​K9
Cisco 1921 SEC T1 Bundle incl. HWIC-1DSU-T1, 256F/​512D, SEC Lic
CISCO1921-SEC/​K9
CISCO 1921 Modular Router, 2 GE, 2 EHWIC slots, 256F/​512D,
SEC Lic
WAAS Express License for the Cisco 1941 Router
FL-C1941-WAASX
WAAS Express Feature License for Cisco 1941
Cisco 1900 Series DSL Bundles
C1921-4SHDSL/​K9
CISCO 1921 ADSL Annex M, 3G HSPA Bundle, 256F/​512D, SEC Lic
C1921-ADSL2-M/​K9
Cisco 1921 ADSL2 Annex M Bundle, HWIC-1ADSL-M, 256F/​512D, IP Base Lic
CISCO1921-ADSL2/​K9
Cisco 1921 ADSL2+ Bundle, HWIC-1ADSL, 256F/​512D, IP Base Lic
Cisco 1900 Services Ready Engine Bundles
C1941-SEC-SRE/​K9
Cisco 1941, SRE 300, SEC License PAK
For More Information
http:/​/​www.cisco.com/​go/​1900
Cisco 800 Series Integrated Services Routers
Cisco 800 Series Integrated Services Routers are fixed-configuration
routers that provide collaborative business solutions for secure voice and
data communication to small businesses and enterprise teleworkers. They
offer concurrent broadband services over third-generation (3G), Metro
Ethernet, and multiple DSL technologies to provide business continuity.
Wireless 802.11n and 3G offer LAN and WAN mobility. The routers provide
the performance required for concurrent services, including firewall, intrusion prevention, content filtering,
and encryption for VPNs; optional 802.11g/​n for mobility; and quality-of-service (QoS) features for optimizing
voice and video applications. In addition, the web-based Cisco Configuration Professional configuration tool
simplifies setup and deployment. Centralized management capabilities give network managers visibility and
control of the network configurations at the remote site.
Ideal for Companies That Need These Features
Cisco 800
•• Ethernet ports with VLAN support and Metro Ethernet support
•• WAN connectivity, including Ethernet; Small Form-Factor Pluggable (SFP); multimode VDSL2,
ADSL2, and ADSL2+; G.SHDSL; 3G, 3.5G, and 3.7G; ISDN Basic Rate Interface (BRI); and V.92
•• Advanced security including firewall, intrusion prevention, content filtering, encryption for VPN,
and Cisco ScanSafe support
•• Wireless LAN (802.11 a/​g/​n) access points
•• QoS features for optimizing voice and video applications
•• Unified communications survivability (Survivable Remote Site Telephony [SRST]) and Cisco
Unified Border Element (Cisco UBE) in a small form factor
Chapter 1: Routing
1-19
Routing
Cisco 1900 Series supports a wide range of modules that span an industry-leading breadth of services at the
branch office. Please refer to the following link for the list of modules supported on the Cisco 1900:
http:/​/​cisco.com/​en/​US/​products/​ps1900/​products_relevant_interfaces_and_modules.html.
Main Features and Benefits
Cisco 860 Series Integrated Services Routers offer:
•• Concurrent broadband services for small offices and remote sites
•• Secure connectivity with stateful inspection firewall and IP Security (IPsec) VPN support for small offices
•• Security features including:
•• Stateful inspection firewall
•• IPsec VPNs (Triple Data Encryption Standard [3DES] or Advanced Encryption Standard [AES])
•• 4-port 10/​100 Fast Ethernet managed switch with VLAN support
•• CON/​AUX port for console or external modem
•• Secure 802.11g/​n access-point option based on IEEE 802.11n draft 2.0 standard with support for
autonomous wireless LAN (WLAN) architecture
•• Easy setup, deployment, and remote management capabilities through web-based tools and Cisco IOS
Software
Cisco 880 Series Integrated Services Routers offer:
•• High performance for broadband access in small offices and small branch-office and teleworker sites
•• Collaborative services with secure analog, digital voice, and data communication
•• Business continuity and WAN diversity with redundant WAN links: Fast Ethernet; G.SHDSL; multimode
VDSL2, ADSL2, and ADSL2+; 3G, 3.5G, and 3.7G (including embedded), and ISDN
•• SRST voice continuity for enterprise small branch-office and teleworker sites
•• Cisco Unified Border Element (Cisco UBE) IP-IP Voice gateway functions for connecting to Session
Initiation Protocol (SIP) trunking services as a replacement for Primary Rate Interface (PRI) or foreign
exchange office (FXO) voice connectivity to the service provider
•• Up to 15 sessions of Cisco Unified Border Element IP-IP Voice gateway functions for connecting to SIP
trunking services as a replacement for PRI or FXO voice connectivity to the service provider
•• Enhanced security, including:
◦◦ Firewall with advance application and control for email, instant messaging (IM), and HTTP traffic
◦◦ Site-to-site remote-access and dynamic VPN services: IPsec VPNs (3DES or AES), Dynamic Multipoint
VPN (DMVPN), Group Encrypted Transport VPN with onboard acceleration, and Secure Sockets Layer
(SSL) VPN
◦◦ Intrusion prevention system (IPS): An inline, deep-packet inspection feature that effectively mitigates a
wide range of network attacks
◦◦ Content filtering: A subscription-based integrated security solution that offers category-based
reputation rating; keyword blocking; and protection against adware, malware, spyware, and URL
blocking
•• Four-port 10/​100 Fast Ethernet managed switch with VLAN support; two ports support Power over
Ethernet (PoE) for powering IP phones or external access points
•• Secure 802.11g/​n access-point option based on draft 802.11n standard with support for autonomous or
Cisco Unified WLAN architectures
•• CON/​AUX port for console or external modem
•• One USB 1.1 port for security eToken credentials, booting from USB, and loading configuration
•• Easy setup, deployment, and remote-management capabilities through web-based tools and Cisco IOS
Software
Cisco 890 Series Integrated Services Routers are fixed-configuration routers that provide collaborative
business solutions for secure voice and data communications to enterprise small branch offices. They
are designed to deliver secure broadband, Metro Ethernet, WLAN connectivity, and business continuity.
The routers also come with powerful management tools, such as the web-based Cisco Configuration
Professional configuration management tool, which simplifies setup and deployment. Centralized
management capabilities give network managers visibility and control of the network configurations at the
remote site.
Cisco 890 Series Integrated Services Routers offer:
•• High performance for secure broadband and Metro Ethernet access with concurrent services for
enterprise small branch offices
•• Business continuity and WAN diversity with redundant WAN links: Small Form-Factor Pluggable (SFP), Fast
Ethernet, V.92, and ISDN Basic Rate Interface (BRI)
•• Integrated secure 802.11a/​g/​n access point (optional) based on the 802.11n standard; dual-band radios for
mobility and support for autonomous or Cisco Unified WLAN architectures
•• Enhanced security including:
◦◦ Firewall with advance application and control for email, instant messaging (IM), and HTTP traffic
◦◦ Site-to-site remote-access and dynamic VPN services: IPsec VPNs (3DES or AES), DMVPN, Group
Encrypted Transport VPN with onboard acceleration, and SSL VPN
◦◦ IPS: An inline, deep-packet-inspection feature that mitigates a wide range of network attacks
◦◦ Content filtering: A subscription-based integrated security solution that offers category-based
reputation rating; keyword blocking; and protection against adware, malware, spyware, and URL
blocking
1-20
Chapter 1: Routing
Specifications
Feature
Cisco 861
Cisco 881
Cisco 886A/​
887VA
Cisco 888/​
888E
Cisco 891
Cisco 892/​
892F
Fixed LAN Port
Connections
4-port 10/​
100 Ethernet
switch
4-port 10/​
100 Ethernet
switch
4-port 10/​100
Ethernet switch
4-port 10/​
100 Ethernet
switch
8-port 10/​
100 Ethernet
switch
8-port 10/​
100 Ethernet
switch
PoE
No
Optional
2-port
Optional 2-port
Optional
2-port
Optional
4-port
Optional
4-port
Fixed WAN Port
Connections
1-port 10/​100
Ethernet
1-port 10/​100
Ethernet
887VA: 1-port
Multi-mode VDSL2
and ADSL2/​2+,
annex A
887VA-M: 1-port
Multi-mode VDSL2
and ADSL2/​2+,
annex M
886VA: 1-port
Multi-mode VDSL2
and ADSL2/​2+,
annex B
888: 1-port
G.SHDSL
(ATM mode)
888E: 1-port
G.SHDSL
(EFM mode)
1-port 10/​
100 Ethernet,
1-port GE
1-port 10/​100
Ethernet,
1-port GE;
Ethernet,
1-port GE or
SFP (892F
model only)
Wireless LAN
IEEE 802.11
b/​g/​n
(“W” model)
IEEE 802.11
b/​g/​n
(“W” model)
IEEE 802.11
b/​g/​n
(“W” model)
IEEE 802.11
b/​g/​n
(“W” model)
IEEE 802.11
a/​b/​g/​n
(“W” model)
IEEE 802.11
a/​b/​g/​n
(“W” model)
3G
No
Yes (“G”
model)
Yes (“G” model)
Yes (“G”
model)
No
No
ISDN BRI
No
No
886VA model only)
Yes
No
Yes
V.92 modem
No
No
No
No
Yes
No
4-port FXS
No
Yes
(“SRST”
model)
No
Yes
(“SRST”
model)
No
No
Chapter 1: Routing
1-21
Routing
•• WAN optimization with Cisco Wide Area Application Services (WAAS) Express
◦◦ Cisco WAAS Express, based on Cisco IOS Software and integrated into the Cisco 880 3G, 891, and
892 routers, offers bandwidth optimization and application acceleration capabilities in a cost-effective
solution.
◦◦ Cisco WAAS Express is fully integrated in Cisco IOS Software, with no additional hardware requirement
(the maximum DRAM is needed in the router). This integration allows significant savings in capital
expenditures (CapEx) by enabling a small-footprint branch-office deployment.
◦◦ It increases remote user productivity, reduces WAN bandwidth costs, and offers investment protection
by interoperating with existing Cisco WAAS infrastructure.
◦◦ It uniquely provides network transparency, improving deployment flexibility with on-demand service
enablement, and integrating with native Cisco IOS Software services such as security, NetFlow, and
quality of service (QoS).
◦◦ Cisco WAAS Express is fully interoperable with Cisco WAAS Modules for Services-Ready Engine (SRE)
and Cisco WAAS appliances and can be managed by a common Cisco WAAS Central Manager.
◦◦ It offers Context-Aware DRE for reduced latency and increased end-user experience.
◦◦ Organizations can enable Cisco WAAS Express as an on-demand service on the router and can
expand to the Cisco WAAS Modules for SRE or a dedicated Cisco WAAS appliance as business needs
grow.
•• An 8-port 10/​100 Fast Ethernet managed switch with VLAN support and 4-port support for PoE (optional)
to power IP phones or external access points
•• Metro Ethernet features including:
◦◦ One 1000 BASE-T Gigabit Ethernet WAN port
◦◦ One 10/​100 BASE-T Fast Ethernet WAN port
◦◦ Optional SFP port on Cisco 892F platform
◦◦ Intelligent hierarchical quality of service (HQoS): Supports hierarchical queuing and shaping
◦◦ Connectivity Fault Management (CFM), based on 802.1ag
◦◦ 802.3ah standards-based link operations, administration, and maintenance (OA&M)
◦◦ Ethernet Local Management Interface (E-LMI) for the customer edge
◦◦ CFM Interworking and backward compatibility
◦◦ Performance management based on IP service-level agreement (SLA) for Ethernet
•• Dedicated console and auxiliary ports for configuration and management
•• Two USB 2.0 ports for security eToken credentials, booting, and loading configuration from USB
•• Easy setup, deployment, and centralized and remote-management capabilities through web-based tools
and Cisco IOS Software
FXO
No
Yes
(“SRST”
model)
No
No
No
No
Voice BRI
No
No
No
Yes
(“SRST”
model)
No
No
SIP IP-to-IP
Trunking
No
Yes
(“CUBE”
model)
Yes
(“CUBE” model)
Yes
(“CUBE”
model)
No
Yes
(“CUBE”
model)
Maximum VPN
Tunnels
5
20
20
20
50
50
Content Filtering
No
Yes
Yes
Yes
Yes
Yes
Stateful Firewall
Yes
Yes
Yes
Yes
Yes
Yes
Inline IPS
No
Yes
Yes
Yes
Yes
Yes
ScanSafe
Connector
No
Yes
Yes
Yes
Yes
Yes
WAN Optimization
with WAAS
Express
No
No
No
No
Yes
Yes
Optimized TCP
Connections with
WAAS Express
75
75
WAN Capacity
with WAAS
Express
1.5 Mbps
2 Mbps
DRAM Required
for WAAS Express
768 MB
768 MB
Online model comparison chart: http:/​/​www.cisco.com/​en/​US/​products/​hw/​routers/​ps380/​prod_models_comparison.html
Selected Part Numbers and Ordering Information
CISCO861W-GN-A-K9, E-K9, P-K9
Cisco 861 Ethernet Security Router 802.11n (Americas-A, Europe-E. Japan-P)
CISCO881-SEC-K9
Cisco 881 Ethernet Sec Router w/​Adv IP Services
CISCO881W-GN-A-K9, E-K9, P-K9
Cisco 881 Ethernet Security Router 802.11n
(Americas-A, Europe-E. Japan-P)
CISCO881GW-GN-A-K9, E-K9
Cisco 881 Ethernet Security Router with 3G, 802.11n (Americas-A, Europe-E)
CISCO881G-A-K9
Cisco 881G FE Sec Router with Adv IP Serv, 3G N. America GSM/​HSPA
CISCO881G-G-K9
Cisco 881G FE Sec Router with Adv IP Serv, 3G N. Global GSM/​HSPA
CISCO881G-S-K9
Cisco 881G FE Sec Router bundle with Adv IP Serv, 3G Sprint
CISCO881G-V-K9
Cisco 881G FE Sec Router bundle with Adv IP Serv, 3G Verizon
C881G+7-K9
Secure Router with WAN FE and Embedded 3.7G HSPA+ Release 7 with SMS/​GPS
C881G+7-A-K9
Secure Router with WAN FE and Embedded 3.7G HSPA+ Release 7 with SMS/​GPS for
AT&T networks
C881G-U-K9
Cisco 881G FE Sec Router with Adv IP Serv, 3.5G Global (non-US) GSM/​HSPA
C881G-V-K9
Cisco 881G FE Sec Router with Adv IP Serv, 3G Verizon CDMA EV-DO Rev A
C881G-S-K9
Cisco 881G FE Sec Router bundle with Adv IP Serv, 3G Sprint CDMA EV-DO Rev A
C881G-V-K9
Cisco 881G FE Sec Router bundle with Adv IP Serv, 3G BSNL CDMA EV-DO Rev A
CISCO887V-SEC-K9
Cisco 887 VDSL2 over POTS Sec Router w/​ISDN B/​U, Adv IP Services
CISCO886VA-K9
Cisco 886VA router with VDSL2/​ADSL2+ over ISDN
C886VAG+7-K9
Secure Router with VDSL2/​ADSL2+ over ISDN and Embedded 3.7G HSPA+ Release 7
with SMS/​GPS
CISCO886VA-SEC-K9
Cisco 886VA Secure router with VDSL2/​ADSL2+ over ISDN
CISCO887VA-K9
Cisco 887VA router with VDSL2/​ADSL2+ over POTS
C887VAG+7-K9
Secure Router with VDSL2/​ADSL2+ over ISDN and Embedded 3.7G HSPA+ Release 7
with SMS/​GPS
C887VAG-S-K9
Secure Router with Raiders VDSL2/​ADSL2+ over POTS (Annex M) and Embedded 3.7G
HSPA+ Release 7 with GPS
CISCO887VA-SEC-K9
Cisco 887VA Secure router with VDSL2/​ADSL2+ over POTS
CISCO887VA-M-K9
Cisco 887VA Annex M router
C887VAMG+7-K9
Secure Router with Raiders VDSL2/​ADSL2+ over POTS (Annex M) and Embedded 3.7G
HSPA+ Release 7 with GPS
1-22
Chapter 1: Routing
Cisco 888 G.SHDSL Wireless Router with 3G; 802.11n (Americas-A, Europe-E)
CISCO888EW-GN-E-K9
Cisco 888E G.SHDSL Router with 802.11n ETSI Compliant and 802.3ah EFM Support
C888EG+7-K9
Secure Router with Ethernet over G.SHDSL (EFM) and Embedded 3.7G HSPA+ Release
7 with SMS/​GPS
C881-CUBE-K9
Cisco 881 Ethernet Security Router with integrated CUBE Licenses
C886VA-CUBE-K9
Cisco 886VA Secure router with VDSL2/​ADSL2+ over ISDN and integrated CUBE
licenses
C887VA-CUBE-K9
Cisco 887VA router with VDSL2/​ADSL2+ over ISDN and integrated CUBE licenses
C888-CUBE-K9
Cisco 888 G.SHDSL Router with integrated CUBE licenses
C888E-CUBE-K9
Cisco 888E G.SHDSL Router with 802.3ah EFM Support and integrated CUBE licenses
C892F-CUBE-K9
Cisco 892F SFP Gigabit Ethernet Security Router and integrated CUBE licenses
C881SRSTW-GN-A-K9, E-K9
Cisco 881 SRST Ethernet Security Router with FXS, FXO; 802.11n (Americas-A,
Europe-E)
C888SRSTW-GN-A-K9, E-K9
Cisco 881 SRST Ethernet Security Router with FXS, BRI; 802.11n (Americas-A, Europe-E)
CISCO891W-AGN-A-K9, N-K9
Cisco 891W Gigabit Ethernet Security Router w/​802.11n (Americas-A, Australia-N)
CISCO892W-AGN-E-K9
Cisco 892W Gigabit Ethernet Security Router w/​802.11n ETSI Comp
For More Information
http:/​/​www.cisco.com/​go/​800
WAN Routers
Cisco 7600 Series Routers
The Cisco 7600 Series Routers combine optical WAN and metropolitanarea network (MAN) networking and high-volume Ethernet aggregation with
a focus on the delivery of high-touch services for the IP and Multiprotocol
Label Switching (MPLS) edge. These routers combine Layer 2 and Layer
3 networking capabilities with a high-bandwidth, high-performance
architecture, including hardware-based forwarding of MPLS, IPv4, and IPv6.
Cisco 7600 Series form factors include the Cisco 7603-S, 7604, 7606-S,
7609-S, and 7613 models. Each router can deliver DS-0 to OC-192 WAN
and n x 10-Mbps Ethernet to n x 10-Gigabit Ethernet connectivity into
service provider edge, MAN, and enterprise networks for a variety of quadruple-play (data, voice, video, and
mobile) and aggregation solutions. All Cisco 7600 Series Routers comply with Network Equipment Building
Standards (NEBS).
Ideal for Companies That Need These Features
Cisco 7603-S
•• Three-slot (horizontal) chassis; 240-Gbps backplane bandwidth
Cisco 7604-S
•• Four-slot (horizontal) chassis; 320-Gbps backplane bandwidth
Cisco 7606-S
•• Six-slot (horizontal) chassis; 960-Gbps backplane bandwidth
Cisco 7609-S
•• Nine-slot (vertical) chassis; 1440-Gbps backplane bandwidth
Cisco 7613-S
•• Thirteen-slot (horizontal) chassis; 2-Tbps backplane bandwidth
Main Features and Benefits
•• Cisco 7600 Series Routers provide up to 60-Mpps central or up to 720-Mpps distributed forwarding with
hardware-accelerated IPv4, IPv6, and Multiprotocol Label Switching (MPLS). Depending on the route
switch processor (RSP), the Supervisor Engine 2T (SUP2T), and the protocols, the packets-per-second
(PPS) numbers will vary.
•• The modular routers are scalable from 720- to 2080-Gbps switch fabric.
•• These routers represent one of the widest, most complete ranges of WAN interfaces in the industry, with
DS-0 to OC-192 connectivity.
•• Using the Cisco 7600 Series/​Catalyst 6500 Series SIP400 Module, shared port adapters (SPAs) are
shared with Cisco Cisco ASR 1000 and ASR 9000 Aggregation Services Routers and Cisco Gigabit
Switch Routers (GSRs), simplifying sparing and protecting customer investment in interfaces.
•• Cisco 7600 Series Routers support many Cisco Catalyst 6500 LAN interfaces, offering n x 10-Mbps
Ethernet to 10 Gbps.
Chapter 1: Routing
1-23
Routing
CISCO888GW-G-AN-K9, EN-K9
Specifications
Feature
Cisco 7603-S
Cisco 7606-S
Cisco 7609-S
Cisco 7613-S
Fixed Ports
With RSP720 :
Same as Cisco
7603-S
Two Gigabit
Ethernet ports
(port 1 supports
1-Gbps (SFP); port
2 is configurable for
either SFP or 10/​
100/​1000BASE-T
Wiith RSP72010GE:
Two X2 based
10GE ports,2
GE SFP ports
and one 10/​100/​
1000BASE-T
Cisco 7604
With RSP720 :
Two Gigabit
Ethernet ports
(port 1 supports
1-Gbps (SFP); port
2 is configurable for
either SFP or 10/​
100/​1000BASE-T
With RSP720-10GE:
Two X2 based 10GE
ports,2 GE SFP ports
and one 10/​100/​
1000BASE-T
With SUP2T:
Two X2 based 10GE
ports ,3 GE SFP
ports
With RSP720 :
Two Gigabit
Ethernet ports
(port 1 supports
1-Gbps (SFP); port
2 is configurable
for either SFP
or 10/​100/​
1000BASE-T
With RSP72010GE:
Two X2 based
10GE ports,2
GE SFP ports
and one 10/​100/​
1000BASE-T
With SUP2T:
Two X2 based
10GE ports ,3 GE
SFP ports
With RSP720 :
Two Gigabit
Ethernet ports (port
1 supports 1-Gbps
(SFP); port 2 is
configurable for
either SFP or 10/​
100/​1000BASE-T
With RSP72010GE:
Two X2 based
10GE ports,2
GE SFP ports
and one 10/​100/​
1000BASE-T
With SUP2T:
Two X2 based
10GE ports ,3 GE
SFP ports
Expansion
Slots
3 (horizontal)
4 (horizontal)
6 (horizontal)
9 (vertical)
13 (horizontal)
WAN Interface
Range
DS0 to OC-192
Same as Cisco
7603
Same as Cisco 7603
Same as Cisco
7603
Same as Cisco
7603
Processor
RSP720-3C
RSP720-3CXL
RSP720-10G-3C
RSP720-10G-3CXL
RSP720-3C
RSP720-3CXL
RSP720-10G-3C
RSP720-10G3CXL
RSP720-3C
RSP720-3CXL
RSP720-10G-3C
RSP720-10G-3CXL
Supervisor2T
Supervisor2TXL
RSP720-3C
RSP720-3CXL
RSP720-10G-3C
RSP720-10G-3CXL
Supervisor2T
Supervisor2TXL
Forwarding
Rate
Up to 30 Mpps
Same as Cisco
7603-S
Up to 60 Mpps
Up to 60 Mpps
Up to 60 Mpps
Backplane
Capacity
240 Gbps
320 Gbps
960 Gbps
1440 Gbps
2Tbps
Flash PCMCIA
Memory
up to 512MB on
Sup720
up to 1 G on
RPS720
Same as Cisco
7603-S
Same as Cisco
7603-S
Same as Cisco
7603-S
Same as Cisco
7603-S
System DRAM
Memory
1G on RSP720-3C
2G on RSP7203CXL
1G on RSP7203C
2G on RSP7203CXL
1G on RSP720-3C
2G on RSP720-3CXL
2G on Supervisior2T
1G on RSP720-3C
2G on RSP7203CXL
2G on
Supervisior2T
1G on RSP720-3C
2G on RSP7203CXL
2G on
Supervisior2T
Internal Power
Supply
AC or DC
Same as Cisco
7603-S
Same as Cisco
7603-S
Same as Cisco
7603-S
Same as Cisco
7603-S
Chassis Height
4 RU
5 RU
7 RU
20 RU
18 RU
Rack
Mountable
Yes, up to 11 per
rack
Yes, up to 10 per
rack
Yes, up to 6 per rack
Yes, up to 2 per
rack
Yes, up to 2 per
rack
Dimensions
(H x W x D)
7 x 17.37 x 20.3 in.
7 x 17.37 x
21.75 in.
12.25 x 17.37 x
21.75 in.
36.75 x 17.2 x
20.7 in.
33.3 x 17.2 x 18.1 in.
RSP720-3C
RSP720-3CXL
RSP720-10G-3C
RSP720-10G-3CXL
Supervisor2T
Supervisor2TXL
Online model comparison chart: http:/​/​www.cisco.com/​en/​US/​products/​hw/​routers/​ps368/​prod_models_comparison.html
Selected Part Numbers and Ordering Information
Cisco 7613-S Systems
7613-RSP720C-P
Cisco 7613 Chassis,13-slot, RSP720-3C, PS
7613-RSP720CXL-P
Cisco 7613 Chassis,13-slot, RSP720-3CXL, PS
7613-RSP720CXL-R
Cisco 7613 Chassis,13-slot, Redundant System, 2RSP720-3CXL, 2PS
7613-RSP720C-R
Cisco 7613 Chassis,13-slot, Redundant System, 2RSP720-3C, 2PS
7613-RSP7C-10G-P
Cisco 7613 Chassis,13-slot, RSP720-3C-10GE, PS
7613-RSP7XL-10G-P
Cisco 7613 Chassis,13-slot, RSP720-3CXL-10GE, PS
1-24
Chapter 1: Routing
Cisco 7613 Chassis,13-slot, Red System, 2RSP720-3CXL-10GE, 2PS
7613-RSP7C-10G-R
Cisco 7613 Chassis,13-slot, Red System, 2RSP720-3C-10GE, 2PS
CISCO7613
Cisco 7613 Chassis
7613-2SUP720XL-2PS
Cisco 7613 13-slot, Redundant System, 2 SUP720-3BXL and 2 PS
7613-SUP7203B-PS
Cisco 7613 Chassis, 13-slot, SUP7203B, Power Supply
7613-SUP720XL-PS
Cisco 7613 13-slot, SUP720-3BXL and PS
Routing
7613-RSP7XL-10G-R
Cisco 7609-S Systems
CISCO7609-S
Cisco 7609-S Chassis including fans
7609S-RSP720C-P
Cisco 7609S Chassis, 9-slot, RSP720-3C, PS
7609S-RSP720CXL-P
Cisco 7609S Chassis, 9-slot, RSP720-3CXL, PS
7609S-RSP720CXL-R
Cisco 7609S Chassis, 9-slot, Redundant System, 2RSP720-3CXL, 2PS
7609S-RSP720C-R
Cisco 7609S Chassis, 9-slot, Redundant System, 2RSP720-3C, 2PS
7609S-RSP7XL-10G-R
Cisco 7609S Chassis, 9-slot, Red System, 2RSP720-3CXL-10GE, 2PS
7609S-RSP7C-10G-P
Cisco 7609S Chassis, 9-slot, RSP720-3C-10GE, PS
7609S-RSP7XL-10G-P
Cisco 7609S Chassis, 9-slot, RSP720-3CXL-10GE, PS
7609S-RSP7C-10G-R
Cisco 7609S Chassis, 9-slot, Red System, 2RSP720-3C-10GE, 2PS
Cisco 7606-S Systems
CISCO7606-S
Cisco 7606-S Chassis
7606S-RSP720C-R
Cisco 7606S Chassis,6-slot, Redundant System, 2RSP720-3C, 2PS
7606S-RSP720CXL-P
Cisco 7606S Chassis,6-slot, RSP720-3CXL, PS
7606S-RSP720CXL-R
Cisco 7606S Chassis,6-slot, Redundant System, 2RSP720-3CXL, 2PS
7606S-RSP720C-P
Cisco 7606S Chassis,6-slot, RSP720-3C, PS
7606S-RSP7C-10G-P
Cisco 7606S Chassis,6-slot, RSP720-3C-10GE, PS
7606S-RSP7XL-10G-P
Cisco 7606S Chassis,6-slot, RSP720-3CXL-10GE, PS
7606S-RSP7XL-10G-R
Cisco 7606S Chassis,6-slot, Red System, 2RSP720-3CXL-10GE, 2PS
7606S-RSP7C-10G-R
Cisco 7606S Chassis,6-slot, Red System, 2RSP720-3C-10GE, 2PS
7606S-SUP2T-P
Cisco 7606S Chassis,6-slot, VS-S2T-10G,PS
7606S-SUP2T-R
Cisco 7606S Chassis,6-slot,Red System, 2VS-S2T-10G,2PS
7606S-SUP2TXL-P
Cisco 7606S Chassis,6-slot, VS-S2T-10G-XL,PS
7606S-SUP2TXL-R
Cisco 7606S Chassis,6-slot, VS-S2T-10G-XL,PS
Cisco 7604 Systems
7604-RSP720C-P
Cisco 7604 Chassis,4-slot, RSP720-3C, PS
7604-RSP720C-R
Cisco 7604 Chassis,4-slot, Redundant System, 2RSP720-3C, 2PS
7604-RSP720CXL-P
Cisco 7604 Chassis,4-slot, RSP720-3CXL, PS
7604-RSP720CXL-R
Cisco 7604 Chassis,4-slot, Redundant System, 2RSP720-3CXL, 2PS
7604-RSP7C-10G-P
Cisco 7604 Chassis,4-slot, RSP720-3C-10GE, PS
7604-RSP7C-10G-R
Cisco 7604 Chassis,4-slot, Red System, 2RSP720-3C-10GE, 2PS
7604-RSP7XL-10G-P
Cisco 7604 Chassis,4-slot, RSP720-3CXL-10GE, PS
7604-RSP7XL-10G-R
Cisco 7604 Chassis,4-slot, Red System, 2RSP720-3CXL-10GE, 2PS
Cisco 7603-S Systems
CISCO7603-S
Cisco 7603-S Chassis
7603S-RSP720C-P
Cisco 7603S Chassis, 3-slot, RSP720-3C, PS
7603S-RSP720C-R
Cisco 7603S Chassis, 3-slot, Redundant System, 2RSP720-3C, 2PS
7603S-RSP720CXL-P
Cisco 7603S Chassis, 3-slot, RSP720-3CXL, PS
7603S-RSP720CXL-R
Cisco 7603S Chassis, 3-slot, Redundant System, 2RSP720-3CXL, 2PS
7603S-RSP7C-10G-P
Cisco 7603S Chassis, 3-slot, RSP720-3C-10GE, PS
7603S-RSP7C-10G-R
Cisco 7603S Chassis, 3-slot, Red System, 2RSP720-3C-10GE, 2PS
7603S-RSP7XL-10G-P
Cisco 7603S Chassis, 3-slot, RSP720-3CXL-10GE, PS
7603S-RSP7XL-10G-R
Cisco 7603S Chassis, 3-slot, Red System, 2RSP720-3CXL-10GE, 2PS
For More Information
http:/​/​www.cisco.com/​go/​7600
Chapter 1: Routing
1-25
Service Provider Core and Edge Routers
Cisco Carrier Routing System
The Cisco Carrier Routing System (CRS) provides industry-leading
performance, advanced services intelligence, an environmentally-aware design,
and system longevity. Each model uses Cisco IOS XR Software, a unique selfhealing, distributed operating system.
Models include:
•• Cisco CRS-3, powered by Cisco QuantumFlow Array, a chipset architecture
engineered in multiple dimensions of scale, services, and savings
•• Cisco CRS-1, built on the Cisco Silicon Packet Processor (SPP)
Packet-based data communications are being replaced by video and rich media
crossing the IP Next-Generation Network (IP NGN) in multiple directions. As part
of a medianet, a media-aware Cisco IP NGN, Cisco CRS eases this strain on networks. It efficiently handles
the multidirectional traffic of network and data center cloud interactions.
The Cisco CRS:
•• Delivers continuous operations, with high-performance single-flow line-rate forwarding
•• Scales easily from numerous single-chassis form factors to a massive multichassis system, up to 322 Tbps
•• Provides industry-leading efficiency, requiring low power, cooling, and rack-space use for intelligent,
service-rich bandwidth capacity
Cisco CRS-3 models build on the Cisco CRS-1 backward and forward compatibility of the models, protecting
your existing and future investments for decades to come.
The Cisco CRS includes two major elements, line-card shelves and fabric shelves, combinations of which
allow the system to scale from four 40-Gbps or 140-Gbps slots to as many as 1152 40-Gbps or 140-Gbps
slots in 72 line-card shelves interconnected using eight fabric shelves, all operating as a single system.
•• Cisco CRS 16-Slot Single-Shelf System: A single, 16-slot line-card shelf with total switching capacity of
1.2 Tbps (40 Gbps/​slot) or 4.48 Tbps (140 Gbps/​slot); built from a 16-slot line-card chassis featuring a
midplane design
•• Cisco CRS 8-Slot Single-Shelf System: A single, 8-slot line-card shelf with total switching capacity of
640 Gbps (40 Gbps/​slot) or 2.24 Tbps (140 Gbps/​slot); built from an 8-slot line-card chassis featuring a
midplane design
•• Cisco CRS 4-Slot Single-Shelf System: A single, 4-slot line-card shelf with total switching capacity of
320 Gbps (40 Gbps/​slot) or 1.12 Tbps (140 Gbps/​slot); built from a 4-slot line-card chassis featuring a
midplane design
•• Cisco CRS-1 Multishelf System: Two to 72 line-card shelves and 1 to 8 fabric shelves with a total switching
capacity of up to 92 Tbps (40 Gbps/​slot) or 322 Tbps (140 Gbps/​slot); shelves are connected only to the
fabric-card shelves where stage 2 of the three-stage switching is performed
Main Features and Benefits
•• Delivery of differentiated voice, video, and data with mobility and business services with better quality of
service (QoS) and performance
•• Flexible functions integrated in a single platform: Rich services processing, high-performance packet
routing, efficient label switching, and optimized optical transport
•• Multicast traffic replicated in the fabric for efficient broadcast video applications
•• Optical Transport (ITU G.709) integration with IP-over-DWDM (IPoDWDM) technology
•• Intelligence for Data-Center Cloud interaction with Network Positioning System (NPS) technology
•• Rich IPv6 support including dual-stack and translation and tunneling techniques with Carrier-Grade IPv6
(CGv6)
•• Wire-rate line-card integrated application performance monitoring, including for video
•• Hardware-accelerated operations, administration, and maintenance (OA&M)
•• Consolidation of multiple networks into a single platform using secure domain routers (SDRs) while
maintaining hardware and software isolation
•• Dedicated 8-KB ingress and egress queues on the line cards for superior performance
•• Isolation of different classes of services to deliver high-quality voice, video, and premium traffic
•• Granular process-level In-Service Software Upgrades (ISSUs)
•• Non–service affecting online insertion and removal (OIR) of all components to reduce downtime
•• Cisco Nonstop Forwarding (NSF) and Stateful Switchover (SSO) to eliminate single points of failure without
service interruption; forwarding continues before, during, and after a route-processor switchover
•• In-service, nondisruptive scaling from a single chassis to multiple chassis
•• Shared port adapters (SPAs) and SPA interface processors (SIPs) to preserve hardware investment across
Cisco platforms, including the Cisco 12000, 7600, and 7300 Series Routers
•• Interchangeable interfaces between Cisco CRS and a range of other Cisco platforms
1-26
Chapter 1: Routing
Feature
16 slot Single-Shelf System
8 slot Single-Shelf
System
4 slot Single-Shelf
System
Fabric Card Chassis
Design
Midplane design
Midplane design
Midplane design
Midplane design
Slots
Line card: 16 x 40-Gbps/​140Gbps slots
Switch Fabric Card: 8 dedicated
slots
Route Processor: 2 dedicated
slots
Fan Controller: 2 dedicated slots
Line card: Eight
40-Gbps/​ 140-Gbps
slots
Switch-fabric card: 4
dedicated slots
Route processor: 2
dedicated slots
Fan tray: 2 fan trays
Line card: 40-Gbps/​
140-Gbps slots
Switch fabric card: 4
dedicated slots
Route processor: 2
dedicated slots
Fans: 4 fans, 1 fan tray
Switch Fabric Card:
24 slots
Shelf Controller: 2
dedicated slots
Full-Duplex
Throughput
1280 Gbps (40-Gbps/​slot)
4480 Gbps (140-Gbps/​slot)
640 Gbps(40-Gbps/​
slot)
2240 Gbps (140Gbps/​slot)
320 Gbps (40-Gbps/​
slot)
1120 Gbps (140Gbps/​slot)
Power
Maximum DC power needed
when chassis is fully configured
with
line cards with traffic running:
10.92kW
Chassis power supply maximum
DC output: 13.2kW
Maximum DC
power needed
when chassis is fully
configured with
line cards with traffic
running: 5992W
Chassis power
supply maximum DC
output: 7.7kW
AC input = 4270VA @
16000 BTU/​HR
DC input = 4326W
@16200 BTU/​HR
Maximum DC = 9.1kW
@ 31,050 BTU/​hr
Maximum AC =
10.4kW @ 32,668
BTU/​hr
Dimensions
(H x W x D)
84 x 23.6 x 36 in (213.36 x 59.94
x 91.44 cm);
With cable management and
front cover—84 x 23.6 x 39.71 in
(213.36 x 59.94 x 100.84 cm)
38.5 x 17.5 x 36.6
in (97.79 x 44.45 x
92.964 cm) with base
cosmetics; With
cable management
and front cover—38.5
x 17.5 x 40.5 in (97.79 x
44.45 x 102.87 cm)
30 x 17.643 x 30.28 in
(76.2 x 44.813 x 76.91
cm) without doors
and cosmetics
Without cable
management and
front cover—84 x
23.6 x 35 in (213.36 x
59.94 x 88.9 cm); With
cable management
and front cover—84 x
23.6 x 41 in (213.36 x
59.94 x 104.2 cm)
Weight
939 lbs (425 kg) as shipped,
chassis only with build in rack
and fan
trays installed
1008 lbs (457 kg) chassis only
as shipped, including power
shelves,
without power modules, and with
build in rack
1595 lbs (723 kg) chassis fully
configured, using all card slots,
power
shelves, cosmetics, and with
build in rack
330.8 lb (148.86 kg)
chassis with fan,
PDU and blanks (as
shipped)
650lb (292.5 kg)
chassis as shipped,
including power
shelves, and all
line cards and route
processors
260 lb (117.93 kg)
chassis with fan,
power modules and
blanks (as shipped)
380 lb (172.37 kg)
chassis as shipped,
including power shelf,
fabric
cards, and all line
cards and route
processors
644 lbs (292 kg) as
shipped, chassis only
with fan trays installed
712.8 lbs (323 kg)
chassis only as
shipped, including
power shelves,
without power
modules
1559 lbs (707
kg) chassis fully
configured
IP Features
Control-plane packet handling, IPv4, IPv6, (X)ACLs, QoS/​class of service (CoS) using Modular QoS CLI
(MQC), IP packet classification and marking, Queuing (both ingress and egress), Policing (both ingress and
egress), Diagnostic and network management support
Software
Components
Cisco IOS XR
IP over DWDM
(IPoDWDM)
Features
•• GFEC: standard G.975 Reed-Salomon algorithm
•• EFEC: standard G.975.1 two orthogonally concatenated BCH super FEC code
•• Full C-band tunable laser with 50-GHz spacing
•• Router-to-router SONET/​SDH-like operations, administration, maintenance, and provisioning (OAM&P)
Routing
Features
Multiprotocol BGP Version 4 (MP-BGPv4), Open Shortest Path First Version 2 (OSPFv2), OSPFv3, IS-IS,
Static routes, RPL, Multicast, MPLS, High availability, Security, Manageability
Online model comparison chart: http:/​/​www.cisco.com/​en/​US/​products/​ps5763/​prod_models_comparison.html
1
With AC input power shelf or DC input power shelf, front covers installed
2
Including chassis rack-mount flanges
3
Including cable-management system and front cover
4
Chassis only, including power shelf for 16-slot chassis
5
Chassis fully configured, using all card slots, AC or DC power shelf for 16-slot chassis, & AC or DC input power supplies
Chapter 1: Routing
1-27
Routing
Specifications
Selected Part Numbers and Ordering Information
CRS-16/​S
Cisco CRS-1 Series 16 Slots Carrier Routing System/​Single
CRS-8/​S
Cisco CRS-1 Series 8 Slots Carrier Routing System/​Single
CRS-4/​S
Cisco CRS-1 Series 4 Slots Carrier Routing System
CRS-MC-FC2
Cisco CRS-1 Multichassis System with 24-Slot Fabric Chassis
CRS-FC24=
Cisco CRS-1 Fabric Chassis 24-Slot System (complete FCC)
CRS-FCC=
Cisco CRS-1 FCC, spare (Chassis Only)
CRS3-16/​S
Cisco CRS-3 16-Slot Carrier Routing System/​Single
CRS3-8/​S
Cisco CRS-3 8-Slot Single-Shelf System
CRS3-4/​S
Cisco CRS-3 4-Slot Single-Shelf System
CRS3-MC-FC24
Cisco CRS-3 Multichassis System with 24-Slot Fabric Chassis
CRS3-FC24=
Cisco CRS-3 Fabric Chassis 24-Slot System (complete FCC)
CRS3-FCC=
Cisco CRS-3 FCC, spare (chassis only)
For More Information
http:/​/​www.cisco.com/​go/​crs
Cisco XR 12000 and 12000 Series Routers
The Cisco XR 12000 and 12000 Series Routers comprise a portfolio of
intelligent routing solutions that scale from 2.5 to n x 10 Gbps capacity
per slot, facilitating carrier-class IP/​Multiprotocol Label Switching
(MPLS) networks and accelerating the evolution to IP Next-Generation
Networks (IP NGNs).
Main Features and Benefits
•• The Cisco XR 12000 and 12000 Series Routers deliver up to 1.28Tbps switching capacity with wire-speed feature performance,
scalability, and graceful hardware and software upgrade paths.
•• These routers offer full forward compatibility for all line cards and the
portfolio of shared port adapters (SPAs) and SPA interface processors (SIPs).
•• The routers scale to the edge, supporting backbone- or edge-optimized line cards in the same chassis.
•• The routers maximize the value of line-rate edge applications with 10-Gigabit Ethernet uplinks.
•• IP quality of service (QoS) and congestion-control implementation facilitates real-time services such as
voice over IP (VoIP) and video. The distributed architecture and class-of-service features of the routers,
such as priority-based congestion control (Weighted Random Early Detection [WRED]) and dedicated Low
Latency Queuing (Modified Deficit Round Robin [MDRR]), along with virtual output queuing (Virtual Output
Queuing [VOQ]), eliminate head-of-line blocking (HOL) and maintain packet sequence integrity under all
conditions.
•• Non–service-affecting online insertion and removal (OIR) of components (including switch fabric cards)
and front accessibility reduce downtime and simplify maintenance.
•• Cisco Nonstop Forwarding (NSF) and Cisco Stateful Switchover (SSO) eliminate single points of failure,
help maintain system performance, and prevent service interruption; packet forwarding remains
uninterrupted before, during, and after a route-processor switchover.
•• Performance Route Processor-3 (PRP-3) is the premium route processor for the Cisco XR 12000 Series
Router. This latest generation of performance route processors (PRPs) vastly expands the processing
power for control plane and management plane applications, providing up to 300-percent improvement
over PRP-2 performance for such applications. The premium PRP-3 route processor greatly extends the
lifetime of the Cisco XR 12000 Series platform.
•• The new Service Module Daughter Card (SMDC) can be plugged on to the PRP-3 route processor to
support a comprehensive suite of CGv6 features, as well as numerous service applications that help
bridge the IPv6 divide and build a bridge to the future of the Internet.
Specifications
Feature
Cisco XR 12000/​
12000 16-slot
Chassis
Cisco XR 12000/​
12000 Series 10Slot Chassis
Cisco XR 12000/​
12000 Series 6-Slot
Chassis
Cisco XR 12000/​
12000 Series 4-Slot
Chassis
Slot Capacity
16 slots
10 slots
6 slots
4 slots
Aggregate Switching
Capacity
12016: 80 Gbps;
12416: 320 Gbps;
12816: 1280 Gbps
12010: 50 Gbps;
12410: 200 Gbps;
12810: 800 Gbps
12006: 30 Gbps;
12406: 120 Gbps
12404: 80 Gbps
1-28
Chapter 1: Routing
12016: 2.5 Gbps/​slot 12010: 2.5 Gbps/​slot
12416: 10 Gbps/​slot 12410: 10 Gbps/​slot
12816: 40 Gbps/​slot 12810: 40 Gbps/​slot
Dimensions
(H x W x D)
71.5 x 17.25 x 22.0 in
(181.6 x 184.26 x 55.9
cm); 72.5 x 18.75 x
24.0 in. 7; (43.8 x 47.6
x 61.0 cm)8
Weight
Routing
Full-Duplex Throughput
Per
12006: 2.5 Gbps/​slot
12406: 10 Gbps/​slot
12404: 10 Gbps/​slot
37.5 x 19 x 22.0 in.
(95.25 x 48.26 x 55.9
cm);
24.0 in. (61.0 cm)
18.5 in. (47.0 cm)
chassis width; 17.3 in.
(43.9 cm); 18.9 in. (48.0
cm); chassis depth
28.0 in. (71.1 cm)
8.75 in. (22.23 cm)
chassis width
17.38 in. (44.15 cm)
18.9 in. (48.01 cm)
chassis depth
27.5 in. (69.85 cm)
140 lb. (64 kg)9;
390 lb. (177 kg)10
125 lb. (57 kg)4;
275 lb. (125 kg)5
18.5 in. (47.0 cm);
chassis width: 17.3 in
(43.9 cm)
18.9 in. (48.0 cm)
chassis depth: 28.0 in.
(71.1 cm)
8.75 in. (22.23 cm);
chassis width: 17.38 in
(44.15 cm)
18.9 in. (48.01 cm)
chassis depth: 27.5 in.
(69.85 cm)
Chassis Per Rack
One
Two
Four
Eight
Software Components
(Per Base System)
Cisco IOS XR or Cisco IOS Software Operating System; Cisco Express Forwarding for
distributed packet forwarding
Compatibility
12800—Line cards that support 2.5-, 5-, 10-, or 20-Gbps capability; 12400—Line cards that
support 2.5-, 5- or 10-Gbps capability;
12000—Line cards that support 2.5-Gbps capability
Protocols
IPv4/​v6, MPLS, BGPv4/​v6, IS-IS, OSPFv2.0, RIPv2, IGMP, DVMRP, and PIM DX/​SX
Connectivity
Packet over SONET/​SDH (POS), Ethernet, ATM, copper (DS-3/​E3), Channelized (CT1, CT3,
ChOC-3/​CHSTM1, ChOC-12/​CHSTM4, ChOC-48/​CHSTM16); see Cisco IOS XR Software
release notes for specific connectivity support on the Cisco XR 12000 Series
Selected Part Numbers and Ordering Information
Cisco XR 12000 16-Slot Systems
XR-12416/​320-AC
Cisco XR 12000 16-slot chassis w/​3 AC power supplies, 320-Gbps fabric (2 CSC & 3 SFC cards)
XR-12416/3
​ 20-AC4 Cisco XR 12000 16-slot chassis w/​4 AC power supplies, 320-Gbps fabric (2 CSC & 3 SFC cards)
XR-12416/​320-DC
Cisco XR 12000 16-slot chassis w/​4 DC power supplies, 320-Gbps fabric (2 CSC & 3 SFC cards)
Cisco 12000 16-Slot Systems
GSR16/​80-AC-8R
Cisco 12000 16-slot chassis w/​3 AC power supplies, 80-Gbps fabric (2 CSC & 3 SFC cards), 2 blowers
12816E/​1280
Cisco 12000 16-slot chassis w/​4 AC power supplies, 1280-Gbps Enhanced fabric (2 CSC & 3 SFC
cards), 2 blowers, 2 alarms, and 1 PRP-1
12816/​1280-DC
Cisco 12000 16-slot chassis w/​4 DC power supplies, 1280-Gbps fabric (2 CSC & 3 SFC cards), 2
blowers, 2 alarms, and 1 PRP-1
Cisco XR 12000 10-Slot Systems
XR-12410/​200-AC
Cisco XR 12000 10-slot chassis w/​2 AC power supplies, 200-Gbps fabric (2 CSC & 5 SFC cards)
XR-12410/​200-DC
Cisco XR 12000 10-slot chassis w/​2 DC power supplies, 200-Gbps fabric (2 CSC & 5 SFC cards)
Cisco 12000 10-Slot Systems
12010-AC
Cisco 12000 10-slot chassis w/​2 AC power supplies, 50-Gbps fabric (2 CSC & 5 SFC cards), 1 blower
12010-DC
Cisco 12000 10-slot chassis w/​2 DC power supplies, 50-Gbps fabric (2 CSC & 5 SFC cards), 1 blower
12810/​800-AC
Cisco 12000 10-slot chassis w/​2 AC power supplies, 800-Gbps fabric (2 CSC & 5 SFC cards), 1 blower
12810/​800-DC
Cisco 12000 10-slot chassis w/​2 DC power supplies, 800-Gbps fabric (2 CSC & 5 SFC cards), 1 blower
Cisco XR 12000 6-Slot Systems
XR-12406/​120-AC
Cisco XR 12000 6-slot chassis w/​1 AC power supply, 120-Gbps fabric (1 CSC & 3 SFC cards), 1 blower
XR-12406/​120-DC
Cisco XR 12000 6-slot chassis w/​1 DC power supply, 120-Gbps fabric (1 CSC & 3 SFC cards), 1 blower
Cisco 12000 6-Slot Systems
12006-AC
Cisco 12000 6-slot chassis w/​2 AC power supplies, 30-Gbps fabric (2 CSC & 3 SFC cards), 1 blower
12006-DC
Cisco 12000 6-slot chassis w/​2 DC power supplies, 30-Gbps fabric (2 CSC & 3 SFC cards), 1 blower
Cisco XR 12000 4-Slot Systems
XR-12404/​80-AC
Cisco XR 12000 4-slot chassis w/​2 AC power supply, 80-Gbps fabric (consolidated switch fabric, clock
scheduler, & alarm card), 1 blower, & 1 PRP-2
XR-12404/​80-DC
Cisco XR 12000 4-slot chassis w/​2 DC power supply, 80-Gbps fabric (consolidated switch fabric, clock
scheduler, & alarm card), 1 blower, & 1 PRP-2
For More Information
http:/​/​www.cisco.com/​go/​12000
Chapter 1: Routing
1-29
Cisco ASR 9000 Series Aggregation Services Routers
The Cisco ASR 9000 Series Aggregation Services Routers represents
an exciting new paradigm in the world of Carrier Ethernet transport with
exceptional scalability, carrier-class reliability, environmentally conscious
design, incredible flexibility, and an enticing new price-to-performance
benchmark.
The Cisco ASR 9000 Series has four form factors: the Cisco ASR 9010
Router, the Cisco ASR 9006 Router, the Cisco ASR 9922 Router, and the
Cisco ASR 9000v Router. Cisco ASR 9000 Series Routers are designed to
provide true carrier-class reliability using the Cisco IOS XR operating system,
comprehensive system redundancy, and a full complement of network
resiliency schemes.
The Cisco ASR 9000 Series also offers service and application-level intelligence focused on optimized video
delivery and mobile aggregation. Finally, the Cisco ASR 9000 Series is designed to simplify and enhance the
operational and deployment aspects of service-delivery networks.
Main Features and Benefits
•• Cisco IOS XR modular operating system: The Cisco ASR 9000 Series takes advantage of the Cisco IOS
XR operating system made famous by the highly successful Cisco CRS Carrier Routing System platform
in core deployments. The Cisco IOS XR operating system is built for distributed systems such as the
Cisco ASR 9000 Series, and uses microkernel architecture to achieve true modularity. This modularity
provides the path to nonstop operations during software image upgrades or module changes, without
affecting normal platform operations.
•• Fully distributed system: The Cisco ASR 9000 Series operates in a fully distributed fashion; that is, all
packet-forwarding decisions and actions take place on the individual line cards. These high-density
Ethernet line cards are equipped with a specialized network processor that provides a flexible
programming infrastructure with high-density hierarchical quality-of-service (H-QoS) services, security,
and integrated synchronous Ethernet. The distributed nature of the Cisco ASR 9000 Series improves
resiliency by adding a new dimension in scale for features such as bidirectional forwarding detection
(BFD) and Ethernet operations, administration, and maintenance (E-OAM).
•• Operationally efficient and redundant hardware: The Cisco ASR 9000 Series provides an infrastructure
where all common components, route switch processors (RSPs), switching fabric, fans, and power
supplies are completely redundant. In addition, the platform is designed such that power is used on an
as-needed basis depending on system requirements. Power has been modularized for a true pay-asyou-grow approach, reducing capital expenditures (CapEx) and again providing an operationally efficient
deployment. The Cisco ASR 9000 also provides a space-optimized small-platform option that uses the
common components of the routers and retains a central office deployment-ready capability using a
patent-pending side-to-back airflow design.
•• Environmentally conscious design: In today’s world of increasing awareness of the human effect on
the environment and the resultant fiscal implications, Cisco ASR 9000 Series routers bring a fresh new
“conscious” approach to product development. From optimal thermal design to the architecture of the
power infrastructure, from the placement of line card components to the pitch of each slot, every design
aspect had one goal in mind: reduced environmental effect through lowered power consumption and
decreased cooling requirements. Even the product packaging process was evaluated to minimize the use
of packaging material and thereby reduce waste at customer locations. The Cisco ASR 9000 Series is an
example of the continued Cisco commitment to efficient and future-friendly product design.
•• Network virtualization: Using Cisco’s “network virtualization” technology, the Cisco ASR 9000 Series offers
exceptional pay-as-you-grow scale, carrier-class reliability, and simplified service provisioning. The Cisco
ASR 9000v sets the industry benchmark as a virtualized compact carrier-class converged access and
aggregation platform.
•• Integrated services capability: The Cisco ASR 9000 Series delivers flexible and highly scalable service
integration through the Integrated Service Module (ISM) allowing operational efficiency and faster time to
market. A Cisco ASR 9000 system populated with ISMs becomes a platform upon which new services and
applications can be layered over time and deployed much more quickly.
1-30
Chapter 1: Routing
Model
Cisco ASR 9006
Cisco ASR 9010
Cisco ASR 9922
Dimensions
Height—17.5 in. (444.5 mm)
Width—17.5 in. (444.5 mm)
Depth:
•• With doors—31.45 in. (798.8
mm)
•• Without doors—28.65 in
(727.2 mm)
Weight:
•• 110 lbs (50 kg) (Unloaded)
•• 230 lbs (106.8 kg) (Fully
Loaded)
Height—36.75 in. (933.5 mm)
Width—17.5 in. (444.5 mm)
Depth:
•• With doors—31.45 in. (798.8 mm)
•• Without doors—28.65 in (727.2
mm)
Weight:
•• 191 lbs (86.8 kg) (Unloaded)
•• 375 lb (170.5 kg) (maximum)
Height: 77 in. (44 RU chassis)
Width: 17.75 in.
Depth:
•• With doors: 31.45 in. (798.8
mm)
•• Without doors: 28.65 in. (727.2
mm)
Weight:
•• 420 lbs (unloaded)
•• 800 lbs (maximum)
Slot Orientation
Horizontal
Vertical
Vertical
Cisco ASR 9000
Series RSP
Same as Cisco ASR 9010
Dual redundant RSPs in 2 slots
Dual redundant RPs in 2 slots
RSPs segregated into RP
and FC
Cisco ASR 9000
Series LCs
Four line card slots
Eight line card slots
20 line card slots
“Commons”
Components
Two RSPs
Two fan trays
One PEM (either DC or AC)
One fan filter
Two RSPs
Two fan trays
Two PEMs (either DC or AC)
One fan filter
2 RPs
7 FCs
4 fan trays
4 DC PEMs or 4 AC PEMs
1 fan filter
Reliability and
Availability
Same as Cisco ASR 9010
Fabric redundancy
Fan redundancy
Feed redundancy
Power-supply redundancy
RSP redundancy
Software redundancy
Fabric redundancy
Fan redundancy
Feed redundancy
Power-supply redundancy
RSP redundancy
Software redundancy
Rack Mounting
Same as Cisco ASR 9010
Note: Minimum 17.75-in.
opening between posts is
needed for proper operation.
Yes
•• 19-inch
•• 21 and 23 inch adapters available
Yes
•• 19-inch
•• 21 and 23 inch adapters
available
Airflow
Side-to-back
Front-to-back
Front-to-back
Chassis Switching
Up to 3.2 Tbps
Up to 6.4 Tbps
Up to 48Tbps
Fabric
Same as Cisco ASR 9010
One per RSP
•• Active/​Active non-blocking
operation mode in dual RSP
redundant configuration.
•• Fully redundant in dual RSP
redundant configuration
•• Built-in service-intelligence and
traffic-prioritization capability
7 fabric cards
•• Supports 6+1 redundancy
•• Operate in Active/​Active
nonblocking mode
•• Built-in service-intelligence
and traffic-prioritization
capability
Thermal
Two fan trays
•• Six high-efficiency fans
per tray
•• Variable-speed fans
for optimal thermal
performance
•• No single point of failure
Two fan trays
•• Twelve high-efficiency fans
per tray
•• Variable-speed fans for optimal
thermal performance
•• No single point of failure
4 fan trays
•• 12 high-efficiency fans per
tray
•• Variable-speed fans for
optimal thermal performance
•• No single point of failure
Modularity
•• Up to 3 power modules (AC
or DC) for future scalability
Multiple power module types
•• Same as Cisco ASR 9010
Note: Mixing of AC and DC
modules is not supported. DC
modules can be mixed and
matched.
•• Up to 6 power modules (AC or
DC) for future scalability
Multiple power module types
•• 3-kW AC power module
•• 2.1 and 1.5-kW DC power
modules
Note: Mixing of AC and DC
modules is not supported. DC
modules can be mixed and
matched.
•• Up to 16 power modules (AC
or DC) for future scalability
Multiple power module types
•• 3-kW AC power module
•• 2.1-kW DC power modules
Note: Mixing of AC and DC
modules is not supported. DC
modules can be mixed and
matched.
Redundancy
•• Module redundancy: 1:N-1:1
•• Feed redundancy
•• Module redundancy: 1:N-1:1
•• Feed redundancy
•• PEM redundancy
•• Module redundancy: 1:N-1:1
•• Feed redundancy
•• PEM Redundancy
Capacity
Power
Online model comparison chart: http:/​/​www.cisco.com/​en/​US/​products/​ps9853/​prod_models_comparison.html
Chapter 1: Routing
1-31
Routing
Specifications
Selected Part Numbers and Ordering Information
Cisco ASR 9000 Series Chassis
ASR-9006-AC
/​ASR-9010-DC
Cisco ASR 9006 chassis
ASR-9010-AC
/​ASR-9010-DC
Cisco ASR 9010 chassis
ASR-9922-AC
/​ASR-9922-DC
Cisco ASR 9922 chassis
A9K-2X100GE-SE
Cisco ASR 9000 2-Port 100GE Service Edge Optimized Line Card
A9K-2X100GE-TR
Cisco ASR 9000 2-Port 100GE Transport Optimized Line Card
A9K-24X10GE-SE
Cisco ASR 9000 24-Port 10GE Service Edge Optimized Line Card
A9K-24X10GE-TR
Cisco ASR 9000 24-Port 10GE Transport Optimized Line Card
A9K-ISM-100
Cisco ASR 9000 Integrated Services Module
For More Information
http:/​/​www.cisco.com/​go/​asr9000
Cisco ASR 1000 Series Aggregation Services Routers
The Cisco ASR 1000 Series Aggregation Services Routers
include six versions: the Cisco ASR 1001, ASR 1002, ASR 1002X, ASR 1004, ASR 1006, and ASR 1013 Routers. All six models
use the new, innovative, and powerful Cisco QuantumFlow
Processor and are optimized for service provider, managed
services, and enterprise deployments.
For service provider deployments, the Cisco ASR 1000 Series
is designed for broadband, service provider edge, and route reflector. For enterprise deployments, the Cisco
ASR 1000 Series is applicable for WAN aggregation, Internet edge, data center interconnect, and ultra-highend branch offices.
The Cisco ASR 1000 Series delivers routing with multiple services embedded in the Cisco QuantumFlow
Processor at wire speeds of up to 100 Gbps. The supported services include security services (IPsec
encryption, firewall, and router security), Performance Routing, quality of service (QoS), multicast, Application
Visibility and Control (AVC), broadband aggregation, and Cisco Unified Border Element (also known as
session border controller), among others.
With the separation of the control and data planes in the Cisco ASR 1000 Series Router architecture,
it enables software redundancy (on the Cisco ASR 1001, 1002, 1002-X, and 1004 Routers), hardware
redundancy (on the Cisco ASR 1006 and ASR 1013 Routers), and distributed denial-of-service attack
(DDoS) protection for all the models. Additionally, the modular Cisco IOS XE Software that is introduced
with the Cisco ASR 1000 Series facilitates In-Service Software Upgrade (ISSU) on the Cisco ASR 1006 and
ASR 1013. I/​O connectivity is provided through shared port adapters (SPAs), which are housed in the SPA
Interface Processor (SIP) card.
From a price-to-performance perspective, the Cisco ASR 1000 Series Router solution fits well between
the Cisco 7200 and Cisco 7301 Series and the Cisco 7600 and Cisco Catalyst 6500 Series Switches, thus
providing a comprehensive high-end and midrange routing portfolio.
All the following Cisco ASR 1000 Series Aggregation Services Routers offer Layer 3 VPN (L3VPN), route
reflector, WAN services aggregation, managed customer premises equipment (CPE), and Layer 2 Tunneling
Protocol access concentrator (LAC) or Layer 2 Tunneling Protocol network server (LNS).
Ideal for Companies That Need These Features
Cisco ASR 1001
1-32
•• One shared-port-adapter (SPA) slot
•• One integrated SPA interface processor (SIP)
•• One integrated route processor
•• One integrated embedded services processor engine at 2.5 Gbps by default and 5 Gbps with the
Upgrade Feature License
•• Four built-in 1-Gigabit Ethernet ports
•• Support of software redundancy
•• One optional integrated daughter card (IDC) with one of the following choices: two OC-3 ports,
four T3 ports, four Gigabit Ethernet ports, 8 Channelized T1/​E1 ports, and a 160-GB hard disk drive
•• Up to 10,000 Cisco Unified Border Element sessions
Chapter 1: Routing
Routing
Cisco ASR 1002
•• Three SPA slots
•• One integrated 10-Gigabit Ethernet SIP (ASR1000-SIP10)
•• One integrated route processor (Cisco ASR 1000 Series Route Processor 1 [RP1])
•• One embedded services processor (Cisco ASR 1000 Series Embedded Services Processor
5 [ASR1000-ESP5] or Cisco ASR 1000 Series Embedded Services Processor 10 [ASR1000ESP10])
•• Four built-in 1-Gigabit Ethernet ports
•• Support of software redundancy
Cisco ASR 1002-X
•• Three SPA slots
•• One integrated SIP40
•• One integrated router processor
•• One integrated embedded services processor engine at 5 Gbps by default and upgradable to 10,
20, or 36 Gbps through software upgrade licenses
•• Six built-in 1-Gigabit Ethernet ports
•• Support of software redundancy
•• Up to 10,000 Cisco Unified Border Element sessions
Cisco ASR 1004
•• Eight SPA slots
•• Two SIP cards (Cisco ASR 1000 Series SPA Interface Processor 10 [ASR1000-SIP10] or Cisco
ASR 1000 Series SPA Interface Processor 40 [ASR1000-SIP40]), each with 4 SPA slots
•• One route processor (ASR1000-RP1 or ASR1000-RP2)
•• One embedded services processor (ASR1000-ESP10, ASR1000-ESP20, or ASR1000-ESP40)
•• Support of software redundancy
•• Up to 16,000 Cisco Unified Border Element sessions
Cisco ASR 1006
•• Twelve SPA slots
•• Three SIP cards (ASR1000-SIP10 or ASR1000-SIP40), each with 4 SPA slots
•• Up to two route processors (ASR1000-RP1 or ASR1000-RP2)
•• Up to two embedded services processors (ASR1000-ESP10, ASR1000-ESP20, ASR1000-ESP40,
or ASR1000-ESP100)
•• In-box hardware redundancy (dual embedded services processors [ESPs] and dual route
processor) – optional
•• Up to 16,000 Cisco Unified Border Element sessions
Cisco ASR 1013
•• Twenty-four SPA slots
•• Six SIP cards (ASR1000-SIP10 or ASR1000-SIP40), each with 4 SPA slots
•• Up to two route processors (ASR1000-RP2)
•• Up to two ESPs (ASR1000-ES40, or ASR1000-ESP100)
•• In-box hardware redundancy (dual ESP and dual route processor) – optional
Main Features and Benefits
•• Compact form factor: The Cisco ASR 1000 Series offers 2.5-Gigabit throughput in a compact 1-rack-unit
(1RU) chassis with fixed components, up to 36-Gigabit Ethernet throughput in compact modular 2RU form
factor, up to 40-Gigabit throughput in a modular 4RU form factor, and up to 100-Gigabit throughput in a
modular 6RU form factor, and modular 13RU form factors.
•• Modularity: The Cisco ASR 1000 Series offers a choice of chassis that support from 1 up to 24 SPAs.
The Cisco ASR 1004, ASR 1006, and ASR 1013 provide full flexibility to select different types of route
processors for control-plane processing, embedded services processors (ESPs) for data forwarding,
SPA interface processors (SIP), and SPAs based on deployment requirements. On the Cisco ASR 1002,
the route processor and SIP are integrated in the chassis. On the Cisco ASR 1001 and ASR 1002-X, the
route processor and ESP are integrated in the chassis. The Cisco ASR 1001 has various models that are
preinstalled with a non–field-upgradable integrated daughter card (IDC) to provide additional interfaces.
•• Integrated services: Services can be enabled either at the time of ordering or after the router is already
deployed. Cisco IOS Software redundancy, encryption, firewall, and Session Border Controller functions
(also known as Cisco Unified Border Element [Cisco UBE]), and Application Visibility and Control (AVC) can
all be enabled by purchasing feature licenses with no need for hardware upgrades.
•• High availability: Cisco offers in-box engine redundancy on the Cisco ASR 1006 and ASR 1013, and Cisco
IOS Software redundancy on the Cisco ASR 1001, ASR 1002, ASR 1002-X, and ASR 1004 models.
•• Common SPAs: SPAs are shared with the Cisco Catalyst 6500 and Catalyst 7600 Series, simplifying
sparing and protecting customer investment in interfaces.
•• WebEx Node SPA: This double-height SPA, supported on the Cisco ASR 1002, ASR 1004, ASR 1006,
and ASR 1013 chassis, maximizes bandwidth efficiency and user experience for WebEx users in the
enterprise.
•• DSP SPA: This single-height SPA, supported on all Cisco ASR 1000 models, provides voice and video
transcoding and transrating, and dual-tone multifrequency (DTMF) interworking with Cisco Unified Border
Element (SP Edition) and Cisco Unified Border Element (ENT Edition).
Chapter 1: Routing
1-33
Specifications
Feature
Cisco ASR1001
Cisco ASR10012XOC3POS
Cisco ASR10014XT3
Cisco ASR1001HDD
Cisco ASR 10014X1GE
Built-in Gigabit
Ethernet Ports
4
4
4
4
4
Integrated
Daughter Card
No
2 x OC-3 Ports
4 x T3 Ports
1 x 160GB Hard
Disk Drive
4 x GE Ports
Embedded
Service
Processor Slots
Integrated
Integrated
Integrated
Integrated
Integrated
Route Processor
Slots
Integrated
Integrated
Integrated
Integrated
Integrated
SIP Card Slots
Integrated
Integrated
Integrated
Integrated
Integrated
Shared Port
Adapter Slots
1
1
1
1
1
Bandwidth
2.5 Gbps;
upgradable to
5 Gbps with
Performance
Upgrade License
2.5 Gbps;
upgradable to
5 Gbps with
Performance
Upgrade License
2.5 Gbps;
upgradable to
5 Gbps with
Performance
Upgrade License
2.5 Gbps;
upgradable to
5 Gbps with
Performance
Upgrade License
2.5 Gbps;
upgradable to
5 Gbps with
Performance
Upgrade License
Forwarding Rate
Up to 7.5 Mpps
Up to 7.5 Mpps
Up to 7.5 Mpps
Up to 7.5 Mpps
Up to 7.5 Mpps
Crypto
Performance
Up to 1.8 Gbps
Up to 1.8 Gbps
Up to 1.8 Gbps
Up to 1.8 Gbps
Up to 1.8 Gbps
Route Processor
Memory
4 GB (default);
upgradeable to
8GB or 16GB
4 GB (default);
upgradeable to
8GB or 16GB
4 GB (default);
upgradeable to
8GB or 16GB
4 GB (default);
upgradeable to
8GB or 16GB
4 GB (default);
upgradeable to
8GB or 16GB
Minimum Cisco
IOS Release
IOS XE 3.2.0S
IOS XE 3.2.0S
IOS XE 3.2.0S
IOS XE 3.3.0S
IOS XE 3.3.0S
Redundant
Power Supply
Yes, Dual AC or
DC by default
Yes, Dual AC or
DC by default
Yes, Dual AC or
DC by default
Yes, Dual AC or
DC by default
Yes, Dual AC or
DC by default
Chassis Height
1 RU
1 RU
1 RU
1 RU
1 RU
Rack Mountable
Yes
Yes
Yes
Yes
Yes
Dimensions (H x
W x D)
1.71 x 17.3 x 18.5 in. 1.71 x 17.3 x 18.5 in. 1.71 x 17.3 x 18.5 in. 1.71 x 17.3 x 18.5 in. 1.71 x 17.3 x 18.5 in.
Airflow
Front-to-back
Front-to-back
Front-to-back
Front-to-back
Front-to-back
Feature
Cisco ASR10018XCHT1E1
Cisco ASR1002/​
ASR1002-X
Cisco ASR1004
Cisco ASR1006
Cisco ASR 1013
Built-in Gigabit
Ethernet Ports
4
4/​6
0
0
0
Integrated
Daughter Card
8 x Channelized
T1/​E1 Ports
No/​No
No
No
No
Embedded
Service
Processor Slots
Integrated
1 – ESP5 or
ESP10/​Integrated
1 – ESP10, ESP20,
or ESP40
2 – ESP10, ESP20,
ESP40, or ESP100
2 – ESP40, or
ESP100
Route Processor
Slots
Integrated
Integrated/​
Integrated
1 – RP1 or RP2
2 – RP1 or RP2
2 – RP2
SIP Card Slots
Integrated
Integrated/​
Integrated
2
3
6
Shared Port
Adapter Slots
1
3/​3
8
12
24
Bandwidth
2.5 Gbps;
upgradable to
5 Gbps with
Performance
Upgrade License
Up to 10 Gbps
with ESP-10/​up to
36 Gbps
Up to 40 Gbps
with ESP-40
Up to 100 Gbps
with ESP-100
Up to 100 Gbps
with ESP-100
Forwarding Rate
Up to 7.5 Mpps
Up to 8 Mpps with
ESP-10/​up to 30
Gbps
Up to 23 Mpps
with ESP-40
Up to 59 Mpps
with ESP-100
Up to 59 Mpps
with ESP-100
Crypto
Performance
Up to 1.8 Gbps
Up to 4 Gbps with
ESP-10/​up to 4
Gbps
Up to 11 Gbps
with ESP-40
Up to 29 Gbps
with ESP-100
Up to 29 Gbps
with ESP-100
Route Processor
Memory
4 GB (default);
upgradeable to
8GB or 16GB
4 GB (default); 4
GB (max.) /​4 GB
(default); 16 GB
(max.)
RP1: 2 GB (default);
4 GB (max.)
RP2: 8 GB (default);
16 GB (max.)
RP1: 2 GB (default);
4 GB (max.)
RP2: 8 GB (default);
16 GB (max.)
RP1: 2 GB (default);
4 GB (max.)
RP2: 8 GB (default);
16 GB (max.)
Minimum Cisco
IOS Release
IOS XE 3.3.0S
IOS XE 2.1.0 /​IOS
XE 3.7.0S
IOS XE 2.1.0
IOS XE 2.1.0
IOS XE 3.1.0S
Redundant
Power Supply
Yes, Dual AC or
DC by default
Yes, Dual AC or
DC by default
Yes, Dual AC or
DC by default
Yes, Dual AC or
DC by default
Yes, Dual AC or
DC by default
Chassis Height
1 RU
2 RU
4 RU
6 RU
13 RU
1-34
Chapter 1: Routing
Yes
Yes
Yes
Yes
Dimensions
(H x W x D)
1.71 x 17.3 x 18.5 in. 3.5 x 17.2 x 22 in.
7.0 x 17.2 x 22 in.
10.5 x 17.2 x 22 in.
22.8 x 17.2 x 22 in
Airflow
Front-to-back
Front-to-back
Front-to-back
Front-to-back
Yes
Front-to-back
Online model comparison chart: http:/​/​www.cisco.com/​en/​US/​products/​ps9343/​prod_models_comparison.html
Selected Part Numbers and Ordering Information
ASR1001
Cisco ASR1001 System, Fixed ESP & RP, Crypto, 4 Built-in GE, Dual P/​S
ASR1001-2XOC3POS Cisco ASR1001 System, Fixed ESP & RP, Crypto, 4 Built-in GE, 2 OC-3 Integrated Daughter Card
(IDC), Dual P/​S
ASR1001-4XT3
Cisco ASR1001 System, Fixed ESP & RP, Crypto, 4 Built-in GE, 4 T3 Integrated Daughter Card (IDC),
Dual P/​S
ASR1001-HDD
Cisco ASR1001 System, Fixed ESP & RP, Crypto, 4 Built-in GE, Hard Disk Drive (HDD), Dual P/​S,
ASR1001-4x1GE
Cisco ASR1001 System, Fixed ESP & RP, Crypto, 4 Built-in GE, 4 GE Integrated Daughter Card (IDC),
Dual P/​S
ASR1001-8xCHT1E1
Cisco ASR1001 System, Fixed ESP & RP, Crypto, 4 Built-in GE, 8 Channelized T1/​E1 Integrated
Daughter Card (IDC), Dual P/​S
ASR1002
Cisco ASR1002 chassis,4 built-in GE, Dual P/​S,4GB DRAM
ASR1002-X
Cisco ASR1002-X System,Crypto, 6 built-in GE, Dual P/​S
ASR1004
Cisco ASR1004 chassis, Dual P/​S
ASR1006
Cisco ASR1006 chassis, Dual P/​S
ASR1013
Cisco ASR1013 chassis, Dual P/​S
For More Information
http:/​/​www.cisco.com/​go/​asr1000
Cisco ASR 903 Series Aggregation Services Routers
The Cisco ASR 903 Series delivers on the Cisco Unified Ethernet
Access vision by having a single product family with one software
application and system architecture to enable service providers to offer
Ethernet transport services across access and aggregation networks for
business access, mobile backhaul, residential, and other deployments.
The Cisco ASR 903 Router is Cisco’s first product built specifically for
the pre-aggregation function in networks that targets convergence of
wireless and wireline services. A natural extension to the Cisco service provider access and aggregation
portfolio, the Cisco ASR 903 extends the reach of the portfolio with a small-footprint, redundant, modular, and
industrial temperature-hardened device.
The Cisco ASR 903 Route Switch Processor (RSP) provides the central control and forwarding capabilities of
the router with rich clocking and management interfaces. I/​O connectivity is provided through hot-swappable
interface module cards. These cards can deliver DS-0 to OC-12 time-division multiplexing/​ATM (TDM/​
ATM) and n x 10-Mbps Ethernet to n x 10-Gigabit Ethernet connectivity into service provider access and
aggregation networks at wire speeds of up to 55 Gbps.
The Cisco ASR 903 Routers combine Layer 2 and Layer 3 networking capabilities with a high-bandwidth,
high-performance architecture, including hardware-based forwarding of circuit emulation, Ethernet
Operations, Administration, and Maintenance (E-OAM) protocols, Multiprotocol Label Switching (MPLS),
Multiprotocol Label Switching Transport Profile (MPLS-TP), IPv4, and IPv6.
The Cisco ASR 903 Router architecture, software redundancy, and hardware redundancy provide a highavailability platform. Additionally, the modular Cisco IOS XE Software facilitates In-Service Software Upgrade
(ISSU).
Ideal for Companies that Need These Features
Cisco ASR 903
•• High availability with redundant switch processor and In-Service Software Upgrade (ISSU)
•• Flexible interface option with modular interface cards
•• Redundant power with 2 modular power supplies; AC and DC power supplies available
•• Single platform for both mobile wireless and wireline access and aggregation
•• Ability to operate in extended temperature range
•• Ability to deploy in tight spaces with small footprint
Chapter 1: Routing
1-35
Routing
Rack Mountable
Main Features and Benefits
•• Flexible deployment options: The Cisco ASR 903 Router is designed with a 3-rack-unit (3RU) compact
form factor to accommodate deployment in small spaces. Combined with various mounting options, the
Cisco ASR 903 Routers can be deployed in space-constrained places such as ETSI 300-mm cabinets.
The side-to-side airflow design allows for two Cisco ASR 900 Series Routers to be mounted back-to-back
in a 600-mm cabinet. The wide temperature range supported by the Cisco ASR 903 Routers allows the
router to be deployed in locations with minimum environmental control. Small footprint and extended
temperature range support allows service providers to extend the reach of their Carrier Ethernet networks
to various types of locations and save money on air conditioning.
•• High availability: The Cisco ASR 903 Router offers in-box hardware redundancy for all hardware
components and supports software redundancy with In-Service Software Upgrade (ISSU) when two route
switch processors (RSPs) are inserted in the chassis.
•• Modularity: Cisco offers a choice of two RSPs providing different service scale and a wide range of LAN
and WAN interface modules. The LAN interfaces are available in copper and fiber Ethernet interfaces with
speeds ranging from 10 Mbps to 10 Gbps. The WAN interfaces are available in speeds ranging from DS-0
to OC-12. Interface modules, power supplies, and the fan tray are all modular and fully upgradable when
future generations are released.
•• Industry standards certifications: The Cisco ASR 903 Router is certified for both Network Equipment
Buildings Standards Level 3 (NEBS3) and European Telecommunications Standards Institute (ETSI)
standards.
•• Timing and synchronization services: The Cisco ASR 903 Router provides the timing services required
in today’s converged access networks to support mobile solutions, including Radio Access Network
(RAN) applications, and offers integrated support for the Building Integrated Timing Supply (BITS), 10
MHz, 1 pulse per second (PPS), and Time-of-Day (TOD) interfaces. The Cisco ASR 903 also supports
synchronous Ethernet (SyncE) and IEEE-1588, and it can also act as the source for network clocking
information.
•• Cisco Carrier Ethernet application-specific integrated circuit (ASIC): Powered by the Cisco Carrier
Ethernet ASIC, designed specifically for the needs of service providers, the Cisco ASR 903 Router delivers
essential Carrier Ethernet technologies including: VLAN translation, selective QinQ, hierarchical QoS
(H-QoS), Multiprotocol Label Switching (MPLS), and Hierarchical Virtual Private LAN Services (H-VPLS).
The ASIC provides line-rate performance and offers advanced services including access control list (ACL)
and H-QoS without affecting performance. The Carrier Ethernet ASIC incorporates innovative trafficmanagement capabilities while providing intelligent packet switching and routing operations.
•• Service richness: With the Cisco ASR 903 Router, customers will be able to deliver services ranging from
basic time-division multiplexing (TDM), ATM, and Ethernet services to advanced feature-rich and secure
MPLS services, including Pseudo Wire Emulation (PWE), Carrier Ethernet, Multiprotocol Label Switching
Transport Profile (MPLS-TP), MPLS Layer 2 VPNs (MPLS L2VPNs), and MPLS Layer 3 VPNs. The service
offering is enhanced with rich operations, administration, and management (OAM) functions including:
IEEE 802.1ag Connectivity Fault Management (CFM), IP service-level agreement (IP SLA), Y.1731 Fault
Management and Performance Management, Bidirectional Forwarding Detection (BFD), and MPLS OAM.
Specifications
Model
Cisco ASR 903
Dimensions (H x W x D)
5.22 x 17.44 x 9.22 in. (132.6 x 443 x 234.2 mm)
Chassis Height
3RU
Cisco ASR 900 Series RSP
Dual redundant RSPs in 2 slots
Cisco ASR 900 Series IMs
6 Interface Module slots
“Commons” Components
•• Two RSPs
•• One fan tray
•• Two Power Supplies (either DC or AC)
Reliability and Availability
•• Fan redundancy
•• Feed redundancy
•• Power-supply redundancy
•• RSP redundancy
•• Software redundancy
Rack Mounting
Yes:
•• ETSI
•• 19 inch
•• 23 inch
Airflow
Side-to-Side
Capacity
•• 55Gbps
•• Active /​Standby non-blocking operation mode in dual RSP redundant configuration
•• Fully redundant in dual RSP redundant configuration
•• Built-in service-intelligence and traffic- prioritization capability
RSP
1-36
Chapter 1: Routing
•• Twelve high-efficiency fans per tray
•• Variable-speed fans for optimal thermal performance
•• Fully operational in single fan failure scenario
Power
•• Maximum 550Watt input power
•• Up to 2 power supplies (AC or DC)
Note: Mixing of AC and DC modules is not supported.
•• Module redundancy: 1:1
•• Modules operate in load share mode.
Routing
Thermal
Selected Part Numbers and Ordering Information
Cisco ASR 903 Series Aggregation Services Routers —Chassis, Fan tray, RSPs, Power supplies
ASR-903
ASR 903 Router Chassis
A903-FAN
ASR 903 FAN Tray
A900-PWR550-A
ASR 900 550W AC Power Supply
A900-PWR550-D
ASR 900 550W DC Power Supply
A900-RSP1A-55
ASR 900 Route Switch Processor 1, Base Scale, 55Gbps
A900-RSP1B-55
ASR 900 Route Switch Processor 1, Large Scale, 55Gbps
Cisco ASR 903 Series Aggregation Services Routers —Interface Modules
A900-IMA8T
ASR 900 8 port 10/​100/​1000 Ethernet Interface Module
A900-IMA8S
ASR 900 8 port SFP Gigabit Ethernet Interface Module
A900-IMA1X
ASR 900 1 port 10GE XFP Interface Module
A900-IMA16D
ASR 900 16 port T1/​E1 Interface Module
A900-IMA4OS
ASR 900 4 OC3/​STM1 or 1 OC12/​STM4 Interface Module
Cisco ASR 903 Series License Options
Metro Services
Layer 2 feature license targeted for Layer 2 aggregation:
•• Enhanced QoS, with deep buffers and Hierarchical QoS
•• Layer 2 features for L2 VPN including EVC framework
•• Ethernet OAM
•• Synchronous Ethernet
•• IPv4/​IPv6 host connectivity
Metro IP Services
Layer 3 feature license targeted for Layer 3 aggregation:
•• IP routing protocols (OSPF, ISIS, EIGRP)
•• Layer 3 multicast PIM SM and SSM
•• Bidirectional Forwarding Detection (BFD)
•• Multi-VRF CE (VRF lite) with service awareness
•• IEEE 1588-2008 Ordinary Clock and Transparent Clock
Metro Aggregation
Services
MPLS feature license targeted for MPLS aggregation:
•• BGP
•• MPLS label imposition/​disposition
•• MPLS Traffic Engineering (TE) and Fast Reroute (FRR)
•• Pseudowire Emulation (EoMPLS/​CESoPSN/​SAToP)
•• MPLS VPN
•• VPWS/​VPLS/​H-VPLS
•• MPLS OAM
•• MPLS Transport Profile (MPLS-TP)
ATM License
The ATM license allows service providers to enable ATM functionality on TDM interfaces only when
required. One license is required for each chassis that needs ATM functionality to be enabled in
the system. This includes ATM Pseudo Wires over MPLS (ATMoMPLS), ATM local switching, ATM
interworking and local ATM termination
1 OC3 port license
The OC3 port license allows service providers to enable 1 OC3 port only when required,
supporting a pay-as-you-grow strategy. One license is required for each OC3 port that needs to be
enabled in the system.
1 OC12 port license
The OC12 port license allows service providers to enable 1 OC12 port only when required,
supporting a pay-as-you-grow strategy. One license is required for each OC12 port that needs to
be enabled in the system.
1588-2008 BC/​MC
license
The 1588-2008 license allows service providers to enable IEEE 1588-2008 Boundary Clock (BC)
and/​or Master Clock (MC) only when required. One license is required for each chassis that needs
IEEE 1588-2008 BC or MC functionality to be enabled in the system.
For More Information
http:/​/​www.cisco.com/​go/​asr900
http:/​/​wwwin.cisco.com/​sptg/​sprtg/​marsbu/​products/​asr901/​
Chapter 1: Routing
1-37
Connected Grid Routers
Cisco 2000 Series Connected Grid Router
The Cisco Connected Grid portfolio of solutions is designed
specifically for the harsh, rugged environments often found in
the energy and utility industries. These solutions include the
Cisco 2010 Connected Grid Router (CGR 2010), which has been
designed to support the communications infrastructure needs
of the energy delivery infrastructure across the generation, transmission, and distribution sectors. This
infrastructure includes utility- and customer-owned energy infrastructure such as substation applications
supporting electrical transmission and distribution, renewable generation, oil and gas, water, distributed
generation, co-generation, and trackside operations. The infrastructure also includes communications
infrastructure for delivery applications such as transmission pipelines, distribution mains, and service lines for
oil, gas, and water. Designed for highly secure, reliable, and scalable infrastructure, the Cisco CGR 2010 is an
ideal platform to support the Smart Grid and other energy-delivery infrastructure needs of customers. These
ruggedized products have been extensively tested and are KEMA certified to meet challenging substation
compliance standards, including IEEE 1613 and IEC 61850-3.
The Cisco CGR 2010 is a rugged router optimized for use in the multitude of different communication
networks found in the energy and utility industries. One example application for the Cisco CGR 2010 is for
substation networks in harsh environments common in utility transmission and distribution substations. The
Cisco CGR 2010 provides operators with the benefits of improved security, manageability, and network
reliability. It uses Cisco IOS Software, which is the operating system that powers millions of Cisco routers
deployed worldwide. Cisco IOS Software delivers the benefits of integrated security for North American
Electric Reliability Corporation/​Critical Infrastructure Protection (NERC/​CIP) compliance, quality of service
(QoS), and network management to help ensure integrity and priority of operational data communications.
Main Features and Benefits
•• Rugged industrial design, featuring no fans or moving parts, and an extended operational temperature
range
•• Substation compliance with IEC-61850-3 and IEEE 1613 for utility substation environments
•• Integrated security to help address compliance with critical infrastructure protection mandates
•• High-availability design for maximum network uptime and redundancy
•• Network and device management tools for deployments, upgrades, and remote monitoring
•• Advanced quality-of-service (QoS) capabilities to support mission-critical communications such as
substation communications such as Supervisory Control and Data Acquisition (SCADA)
•• Comprehensive network security features based on open standards
Specifications
Feature
Cisco CGR 2010
Grid Router WAN Interface
Card (GRWIC) Slots
4
Gigabit Ethernet density
2 (dual-purpose ports: 100/​1000 fiber SFP and/​or 10/​100/​1000 Gigabit copper)
T1/​E1 WAN Module
Yes—1 or 2 port T1/​E1 CSU/​DSU module
Serial RS-232 Module
Yes—Up to 8 ports on a single module. 32 ports maximum with all 4 slots populated
Ethernet Switch Module
Yes—6-port or 10-port module
GRWIC-4G-LTE-V
Cisco Connected Grid 2G/​3G/​4G Multimode LTE Module for Verizon
GRWIC-2SHDSL
Cisco Connected Grid G.SHDSL GRWIC
GRWIC-VA-DSL-A
Cisco Connected Grid VDSL2 and ADSL2/​2+ GRWIC - Annex A
GRWIC-VA-DSL-B
Cisco Connected Grid VDSL2 and ADSL2/​2+ GRWIC - Annex B
GRWIC-VA-DSL-M
Cisco Connected Grid VDSL2 and ADSL2/​2+ GRWIC - Annex M
GRWIC-ISDN-1B-U
Cisco Connected Grid ISDN BRI U GRWIC
GRWIC-ISDN-1B-S/​T
Cisco Connected Grid ISDN BRI S/​T GRWIC
Flash Memory (External)
256 MB (default) – second compact flash slot can be populated with additional flash
memory
DRAM Memory
1024 MB (default)
Power Supply
External high AC/​DC and low DC power supply options available for redundant power
supply support
Dimensions (H x W x D)
3.5 x 17.25 x 15 in. (88.9 x 438.2 x 381 mm)
1-38
Chapter 1: Routing
CGR-2010/​K9
Cisco CGR2010 w/​2GE, 4 GRWIC slots, 256MB CF, 1GB DRAM, IPB
CGR-2010-SEC/​K9
Cisco CGR2010 security bundle w/​SEC license PAK
Routing
Selected Part Numbers and Ordering Information
For More Information
http:/​/​www.cisco.com/​go/​cgr2000
Cisco 1000 Series Connected Grid Router
The Cisco® 1000 Series Connected Grid Routers (CGR 1000 Series)
are versatile communications platforms purpose-built to meet the
communication infrastructure needs of electric, gas and water utilities. The
multi-service capabilities of these platforms allow customers to converge
multiple applications such as Advanced Metering Infrastructure (AMI),
Distribution Automation (DA), Integration of Distributed Energy Resources
(DER) and Remote Workforce Automation on to a single platform.
The portfolio consists of two models - each designed to operate reliably
in various types of harsh environments, ranging from indoor substations to
outdoor pole-top deployments. Both models are modular and support a
variety of communications interfaces, such as WiMAX, second- and thirdgeneration (2G and 3G), 900 MHz RF Mesh, Ethernet, and Wi-Fi.
The Cisco CGR 1000 routers are powered by Connected Grid Operating System (CG-OS) that is built upon
Cisco’s world class networking technologies and adapted to the needs of energy utilities. This software
delivers grid operators with the benefits of open standards-based, multi-service networking, strong network
security, robust manageability, and high reliability. The distributed intelligence capabilities of CG-OS software
allows customers to run applications such as Supervisory Control and Data Acquisition (SCADA) protocol
translation on the routers directly, thereby eliminating the need for additional devices.
Features and Capabilities:
•• Rugged industrial design and compliance with IEC-61850-3 and IEEE 1613 for utility substation
environments
•• Multi-service features including IPv6, Advanced Routing, IP Multicast, and Quality of Service
•• Comprehensive security capabilities based on open standards
•• Highly resilient design that optimizes communications network uptime and availability
•• Network and device management tools for easy deployment, upgrades, and remote monitoring
Network management applications are critical for lowering utility operating expenses (OpEx) while improving
communications network availability. These tools simplify and automate many of the day-to-day tasks
associated with managing diverse network requirements. The embedded management features available in
the CGR 1000 Series, along with applications like Connected Grid Network Management System (CG-NMS)
and Connected Grid Device Manager (CG-DM) allow customers to effectively meet these requirements.
CG-NMS is a software platform for managing multi-service communication networks and security
infrastructure using CGR 1000 Series routers. CG-NMS is a scalable, highly secure, modular open platform
with pluggable architecture. It is designed to help enable an ecosystem of multi-vendor capabilities for
interoperability across not only communications networks, but also legacy and next-generation power grid
equipment, over time.
Connected Grid Device Manager (CG-DM) is an easy-to-use Windows application that can enable engineers
and operators to quickly configure, test, and troubleshoot Cisco 1000 Series Connected Grid Routers. For
example, field technicians can check and update device configurations, perform firmware upgrades, collect
real-time router statistics, and use other troubleshooting features.
Specifications
CGR 1240 (Pole Mount)
CGR 1120 (Din-Rail Mount)
Dimensions (H x W x D)
28.7 cm x 24.6 cm x 21.6 cm
11.3 in. x 9.7 in. x 8.5 in. (without
Antennas)
8.9 cm x 22.9 cm (W) x 20 cm
3.5 in. x 9.0 in. x 7.8 in.
Rack height
-
2 RU
Physical Specifications
Chapter 1: Routing
1-39
Rack mount 19 in.
-
Yes, via 19-in. rack tray
Pole mount
Yes
No
Wall mount
Yes
Yes
Din-rail mount
No
Yes
Typical weight fully configured
23 lbs (10.4 kg)
Unit weight includes base chassis
with four communication modules, AC
power supply, and 8-Amp-hr battery
backup unit
8 lbs (3.6 kg)
Unit weight includes base chassis
with two communication modules and
integrated AC/​DC power supply
Operating temperature1
-40 to 70˚C (-40 to 158˚F) with type test
to 85˚C (185˚F) for 16 hours
-40 to 60˚C (-25 to 140˚F) with type test
up to 85˚C (185˚F) for 16 hours
Typical Power Consumption or
Dissipation
20-28 Watts depending on
configuration (without battery charging)
Additional power consumption for
battery charging and external radios
16-23 Watts depending on
configuration
Maximum Power Consumption or
Dissipation
75 Watts
40 Watts
Communication Modules
IEEE 802.15.4g WPAN
Yes
Yes
3.5G (AT&T and non-U.S. version)
HSPA+/​UMTS/​GSM/​GPRS/​EDGE
Yes
Yes
CDMA EV-DO Rev A/​0/​1xRTT
A (Sprint, Verizon, other carriers)
Yes
Yes
IEEE 802.16e- 2.3 GHz WiMAX
Yes
Yes
IEEE 802.16e- 1.8 GHz WiMAX
Yes
Yes
IEEE 802.16e- 3.6 GHz WiMAX
Yes
Yes
IEEE 802.16e- 1.4 GHz WiMAX
Yes
Yes
2
2
On-Board Interfaces
Gigabit Ethernet combination ports
(10/​100/​1000 copper, 100/​1000
SFP)
10 /​100 Fast Ethernet copper ports
4
6
Wi-Fi (IEEE 802.11 b/​g/​n)
Yes
Yes
Serial (RS-232/​RS-485)
2
2
GPS for location
Yes
Yes
IRIG-B2
BNC connector
No
Digital alarm inputs2
2
4
Digital alarm outputs2
2
1
USB Type A host ports2
2
1
Console and AUX port (RJ-45)
1
1
SD flash slot (default memory)
1 (2 GB)
1 (2 GB)
Power supply
AC power supply:
100 - 240 VAC
Integrated AC/​DC power supply:
•• 3-phase AC power supply: 100-240
VAC
•• 10.6-52 VDC (nominal), 9-60 VDC
(max)
Battery backup options
Integrated modular battery backup
unit (BBU) and smart charging and
monitoring system
•• CGR1240 can be deployed with up
to three BBU modules stacked and
provide up to 12 Amp hours
-
Power options for third-party radios
The CGR 1240 provides support for
powering third-party radios:
•• Voltage output: 12 VDC plus or minus
5 percent
•• Power output: 12 W (continuous)
-
Power Options
1
Operating temperature range depends of type of communication modules and battery backup options
2
Built into the platform hardware, software support enabled in a future release
1-40
Chapter 1: Routing
CGR1240/​K9
CGR1240 w/​4 module slots,2 GE,2 serial,4 FE LAN,Wi-Fi,GPS
CGR1120/​K9
CGR 1120 w/​2 module slots,2 GE,2 serial,6 FE LAN,Wi-Fi,GPS
Routing
Selected Part Numbers and Ordering Information
For More Information
For more information on the Cisco 1000 Series Connected Grid Routers visit
http:/​/​www.cisco.com/​go/​cgr1000
For more information on the Cisco Field Area Network solution visit
http:/​/​www.cisco.com/​go/​fan
Small Business Routers
Cisco SRP 500 Series Services-Ready Platforms
The Cisco SRP 500 Series Services-Ready Platforms are flexible, cost-effective,
fixed-configuration customer premises equipment (CPE) with embedded
intelligence to enable service providers to create, provision, and deploy
premium revenue-generating services—a variety of high-quality IP voice,
data, security, wireless, and application services—to small businesses on an
as-needed basis. These platforms can enable service providers to deliver
differentiated, converged services that increase bandwidth usage and average
revenue per user while reducing customer turnover.
Main Features and Benefits
•• Embedded intelligence to support a variety of high-quality voice, data, security, wireless, and application
services
•• Integrated voice ports powered by an industry-leading voice Session Initiation Protocol (SIP) stack to
deliver clear, high-quality voice service
•• Integrated stateful-packet-inspection (SPI) firewall and high-speed IP Security (IPsec) VPN capabilities
with support for Triple Data Encryption Standard (3DES) to help keep small-business data safe
•• Four-port managed Ethernet switch to connect devices in the office; one port can be designated as the
network edge, while VLAN support allows for highly secure segmentation of network resources
•• Integrated 802.11n wireless access point to enable employees to connect to the network while away from
their desks
•• Third-generation (3G) wireless data readiness with built-in USB modem drivers
•• Interoperability with industry-leading DSL access multiplexers (DSLAMs), soft switches, and voice
gateways to enable scalable, end-to-end multiservice network deployments
•• Support for industry-standard TR-069 and XML-based provisioning for zero-touch deployments
•• Easy integration with other Cisco Small Business Series products to enable adaptability as customer
needs change
Specifications
Feature
Cisco SRP
521W
Cisco SRP
526W
Cisco SRP
527W
Cisco SRP
541W
Cisco SRP
546W
Cisco SRP
547W
WAN
FE
Asymmetric
DSL (ADSL) 2+
Annex B(ISDN)*
ADSL 2+
Annex
A(POTS)*
GE
Asymmetric
DSL (ADSL) 2+
Annex B(ISDN)*
ADSL 2+
Annex
A(POTS)*
Backup WAN
Mobile Data
Network
Mobile Data
Network
Mobile Data
Network
GE/​Mobile Data
Network
GE/​Mobile Data
Network
GE/​Mobile Data
Network
LAN
4 ports
Fast Ethernet
4 ports
4 ports
4 ports-GE
4 ports-GE
4 ports-GE
Fast Ethernet
Fast Ethernet
Voice Ports
2 FXS, 1 FXO
(relay
2 FXS, 1 FXO
(relay
2 FXS, 1 FXO
(relay
4 FXS, 1 FXO
4 FXS, 1 FXO
4 FXS, 1 FXO
USB 2.0 Ports
1
1
1
2
2
2
* Lan port 4 may be configured as FE WAN instead of ADSL Interface.
Chapter 1: Routing
1-41
Selected Part Numbers and Ordering Information
Ethernet
SRP521W-U-A-K9
SRP521W, FE WAN, 802.11n FCC, 128DRAM 64FLASH,2FXS/​1FXO
SRP521W-U-E-K9
SRP521W, FE WAN, 802.11n ETSI, 128DRAM 64FLASH,2FXS/​1FXO
ADSL2/​2+
SRP526W-U-E-K9
SRP526W, ADSL2+ Annex B, 802.11n ETSI, 128DR/​64FL, 2FXS/​1FXO
SRP527W-U-A-K9
SRP527W, ADSL2+ Annex A, 802.11n FCC, 128DR/​64FL, 2FXS/​1FXO
SRP527W-U-E-K9
SRP527W, ADSL2+ Annex A, 802.11n ETSI, 128DR/​64FL, 2FXS/​1FXO
SRP541W-A-K9
SRP541, GE WAN, 802.11n FCC, 4FXS/​1FXO
SRP541W-E-K9
SRP541, GE WAN, 802.11n ETSI, 4FXS/​1FXO
SRP546W-E-K9
SRP546, ADSL2+ AnnexB, 802.11n ETSI, 4FXS/​1FXO
SRP547W-A-K9
SRP547, ADSL2+ AnnexA, 802.11n FCC, 4FXS/​1FXO
SRP547W-E-K9
SRP547, ADSL2+ AnnexA, 802.11n ETSI, 4FXS/​1FXO
For More Information
http:/​/​www.cisco.com/​go/​srp500
Cisco RV Series Small Business Routers
The Cisco RV Series Wireless-N VPN Firewall combines highly secure
connectivity—to the Internet as well as from other locations and remote
workers—with a high-speed, 802.11n wireless access point, a 4-port
switch, an intuitive, browser-based device manager, and support for the
Cisco FindIT Network Discovery Utility, all at a very affordable price. Its
combination of high performance, business-class features, and topquality user experience takes basic connectivity to a new level.
Main Features and Benefits
•• High-speed, standards-based 802.11n wireless connectivity to help employees stay productive while
away from their desks
•• Integrated 4-port 10/​100 switch with quality-of-service (QoS) support for enhanced voice, video, and data
traffic
•• Support for separate “virtual” networks that enables you to control access to sensitive information and to
set up highly secure wireless guest access
•• IP Security (IPsec) VPN support with hardware acceleration to deliver highly secure, high-performance
connections to multiple locations and traveling employees
•• Support for static routing, Routing Information Protocol (RIP) Versions 1 and 2, and inter-VLAN routing to
enable flexible connection sharing
•• Proven stateful-packet-inspection (SPI) firewall, plus advanced wireless security to help keep business
assets safe
•• Simplified configuration through an intuitive, browser-based device manager
•• Support for the Cisco FindIT Network Discovery Utility
Specifications
Feature
Cisco RV110W
Cisco RV120W
Cisco RV215W
Cisco RV180
Cisco RV220W
WAN
10/​100 Mbps
Fast Ethernet
10/​100 Mbps
Fast Ethernet
10/​100/​100 Mbps
Fast Ethernet
10/​100/​100 Mbps
Fast Ethernet
10/​100/​1000
Mbps
Gigabit Ethernet
Wireless Support 802.11n
802.11n
802.11n
802.1Q
802.11a/​b/​g/​n
LAN
4 ports
10/​100 Mbps
Fast Ethernet
4 ports
10/​100 Mbps
Fast Ethernet
4 ports
10/​100 Mbps
Fast Ethernet
4 ports
10/​100 Mbps
Fast Ethernet with
managed switch
4 ports
10/​100/​1000
Mbps
Gigabit Ethernet
VPN
Connectivity
IPsec
IPsec
IPsec
IPsec
SSL and IPsec
Maximum VPN
Connections
5
10
5
10
5 (SSL)
25 (IPsec)
Optional Cisco
ProtectLink
Gateway
Security
No
No
No
No
Yes
Online model comparison chart: http:/​/​www.cisco.com/​en/​US/​products/​ps9923/​prod_models_comparison.html
1-42
Chapter 1: Routing
RV110W
Cisco RV 110W Wireless-N VPN Firewall
RV120W
Cisco RV 120W Wireless-N VPN Firewall
RV180W
Cisco RV 180W Wireless-N VPN Firewall
RV215W
Cisco RV 215W Wireless-N VPN Firewall
RV220W
Cisco RV 220W Wireless-N VPN Firewall
Routing
Selected Part Numbers and Ordering Information
For More Information
http:/​/​www.cisco.com/​go/​smbrouters
Cisco Routing Services
Cisco Routing and Switching Services use leading practices and time-tested methodologies to help you to:
•• Successfully integrate new technologies and applications onto your routing and switching platform
•• Reduce risk, delays, and the total cost of network deployments
•• Keep network devices and applications secure, available, and operating reliably
•• Optimize your secure wired and wireless networks to meet future needs
•• Achieve operational excellence
Services from Cisco and our partners help you plan, build, and run a more intelligent, responsive, integrated
routing and switching network. Services for routing and switching include:
•• Routing and Switching Planning Services
Support successful integration through accurate assessment of the network and overall readiness to
support proposed solutions
•• Routing and Switching Design Services
Reduce risk, delays, and the total cost of network deployments with an implementation-ready design that
you can use to engineer your network
•• Cisco Network Optimization Service
Optimize your network for borderless business evolution and innovation using Cisco expertise and
leading practices
•• Cisco Network Availability and Operations Optimization Service
Effectively adopt, manage, and scale technologies and applications in your converged network
environment by optimizing your operational processes and network management tools
•• Cisco SMARTnet Service
Provides direct, anytime access to Cisco engineers and an extensive range of technical resources
•• Cisco Application Support Service
Strengthen application availability, functions, and reliability
•• Cisco Focused Technical Support Service
Offers priority, high-touch technical support for faster problem resolution
•• Cisco Foundation Technology Remote Management Service
Comprehensive monitoring, problem resolution, and day-to-day management of network devices
For more information about Cisco Routing and Switching Services, visit
http:/​/​www.cisco.com/​go/​services/​routing-switching.
Chapter 1: Routing
1-43
1-44
Chapter 2: Switching
Chapter 2: Switching
This chapter provides only a subset of Cisco products and part numbers. Also, you will see products listed
multiple times because they have dual roles and are used differently in small, medium, and large networks.
Product
Features
Page
Campus LAN: Core and Distribution Switches
Cisco Catalyst 6500
Series Switches
•• Flagship Cisco Catalyst switching services platform for campus core and distribution
deployments
•• Offers Cisco Catalyst 6500 Virtual Switching System (VSS), which bolsters availability
and scales to 4-terabit capacity
•• Provides hardware that is capable up to 180 gigabits per slot
•• Scales to high-density 10-/​100-/​1000-megabit, 10-Gigabit Ethernet, and 40-Gigabit
Ethernet connectivity; is 100-Gigabit Ethernet–ready
•• Offers integrated services modules that enhance security, manageability, and
wireless control
•• Provides full Network Virtualization feature set from Virtual Route Forwarding Lite
(VRF-Lite), Easy Virtual Network (EVN), Multiprotocol Label Switching (MPLS), MPLS
Traffic Engineering (MPLS-TE), and Advanced Virtual Private LAN Services (VPLS)
•• Offers comprehensive Cisco TrustSec security features with 802.1x, Secure Group
Tag (SGT), MAC Security (MACsec) encryption, and Security Group Access Control
List (SGACL) policing
•• Offers Cisco Application Visibility and Control with rich Flexible NetFlow functions and
Network Analysis Modules (NAMs)
2-5
Cisco Catalyst 4500E
Series Switches
•• Flexible modular system that supports nonblocking 48 gigabits per slot and 848
gigabits per system with multiple media line cards and 1 and 10-Gigabit Ethernet
uplinks
•• Provides leadership in power delivery, availability, and energy management with
Universal Power over Ethernet (UPOE), Energy-Efficient Ethernet (EEE), and Cisco
EnergyWise technology
•• Offers operational simplicity including Flexible NetFlow, Packet Sniffer, Auto
Smartports, SmartInstall, and network automation with Embedded Event Manager
(EEM)
•• Redefines high availability with complete hardware redundancy and true In-Service
Software Upgrade (ISSU), Cisco Nonstop Forwarding (NSF), and Virtual Switching
System (VSS) functions to maximize uptime and network resiliency
•• A comprehensive security suite including MACsec encryption
•• Provides IPv6 leadership in campus access with first-hop security and integrates
simultaneous IPv4 and IPv6 support
•• Offers medianet capabilities to simplify video quality of service (QoS), monitoring, and
security
2-8
Cisco Catalyst 4500-X
Series Switches
•• Cisco Catalyst switching platform for space-constrained distribution deployments
•• Offers best-in-class scalability, up to 800 Gbps switching capacity
•• Provides up to 40 1-Gigabit Ethernet and 10-Gigabit Ethernet ports, hot-swappable
uplink module, power supplies, and fans
•• Offers compact, one-rack-unit (1RU) low-power form factor
2-12
•• Cisco Catalyst switching platform for low-density 1-Gigabit Ethernet distribution
deployments
•• Offers 12- and 24-Gigabit Ethernet Small Form-Factor Pluggable (SFP) port models,
and 1 and 10-Gigabit Ethernet uplink modules
•• Offers StackWise and StackPower to contribute to scalability and resiliency
•• Offers Flexible NetFlow with uplink Service Module
For more information, refer to the following section “Campus LAN: Access Switches”.
2-18
*NEW PRODUCT*
Cisco Catalyst 3750-X
Series Switches
Campus LAN: Access Switches
Cisco Catalyst 4500E
Series Switches
•• Flexible modular system that supports nonblocking 48 gigabits per slot and 848 gigabits 2-8
per system with multiple media line cards and 1 and 10-Gigabit Ethernet uplinks
•• Provides leadership in power delivery, availability, and energy management with
Universal Power over Ethernet (UPOE), Energy Efficient Ethernet (EEE), and Cisco
EnergyWise technology
•• Offers operational simplicity including Flexible NetFlow, Packet Sniffer, Auto Smartports,
SmartInstall, and network automation with Embedded Event Manager (EEM)
•• Redefines high availability with complete hardware redundancy and true In-Service
Software Upgrade (ISSU), Cisco Nonstop Forwarding (NSF), and Cisco Catalyst 6500
Virtual Switching System (VSS) functions to maximize uptime and network resiliency
•• A comprehensive security suite including MAC Security (MACsec) encryption
•• Provides IPv6 leadership in campus access with first-hop security and integrates
simultaneous IPv4 and IPv6 support
•• Offers medianet capabilities to simplify video quality of service (QoS), monitoring, and
security
Chapter 2: Switching
2-1
Switching
Switching At-a-Glance
Cisco Catalyst 3750 v2
Series Switches
•• Stackable enterprise-class fixed-configuration switches for campus and branch
offices
•• Offers 24 or 48 ports of 10-/​100-Mbps Fast Ethernet or 100BASE-FX fiber
connections, and Gigabit Small Form-Factor Pluggable (SFP) uplinks
•• Enables intelligent Layer 2–4 services including dynamic IP routing
•• Reduces the cost of network operations with Cisco Catalyst Smart Operations
2-16
Cisco Catalyst 3750-X
Series Switches
•• Stackable enterprise-class fixed-configuration switches ideal for campus and branch
offices
•• Delivers scalable in-depth security solutions with Flexible NetFlow for real-time traffic
flow analysis and MAC Security (MACsec) hardware encryption
•• Lets you deploy video with confidence using built-in Traffic Simulator and Mediatrace
technologies
•• Helps ensure investment protection for evolving business needs with four optional
uplink network modules with 1- or 10-Gigabit Ethernet ports
•• Provides increased power availability and operational efficiency with Cisco
StackPower and EnergyWise technologies
•• Supports full hardware redundancy with dual redundant, modular power supplies and
fans
•• Provides scalability and ease of management with Cisco StackWise Plus technology
•• Helps ensure most efficient and comprehensive Power over Ethernet Plus (PoE+)
support in the industry with 30W on every port in 1 rack unit (1RU)
•• Reduces operational overhead with Cisco Catalyst Smart Operations
2-18
Cisco Catalyst 3560 v2
Series Switches
•• Enterprise-class fixed-configuration switches for campus and branch offices
•• Offers 24 or 48 ports of 10-/​100-Mbps Fast Ethernet and Gigabit Small Form-Factor
Pluggable (SFP) uplinks
•• Enables intelligent Layer 2–4 services including dynamic IP routing
•• Reduces the cost of network operations with Cisco Catalyst Smart Operations
2-21
Cisco Catalyst 3560-X
Series Switches
•• Standalone fixed-configuration switches ideal for campus environments and branch
offices
•• Delivers scalable in-depth security solutions with Flexible NetFlow for real-time traffic
flow analysis and MAC Security (MACsec) hardware encryption
•• Allows you to deploy video with confidence using built-in Traffic Simulator and
Mediatrace technologies
•• Helps ensure investment protection for evolving business needs with four optional
uplink network modules with 1- or 10-Gigabit Ethernet ports
•• Helps ensure most efficient and comprehensive Power over Ethernet Plus (PoE+)
support in the industry with 30W on every port in 1 rack unit (1RU)
•• Reduces operational overhead with Cisco Catalyst Smart Operations
2-22
Cisco Catalyst 2960-S
Series Switches
•• Offers stackable switches with 48- and 24-port Gigabit Ethernet Enhanced Power
over Ethernet FlexStack technology
•• Delivers enhanced LAN services for midsize enterprise and branch-office networks
through Cisco FlexStack technology in these stackable and standalone switches
•• Offers Layer 2 switching with intelligent Layer 2–4 services
•• Offers Enhanced Power over Ethernet Plus (PoE+) for next-generation high-power
devices with 48 and 24 full PoE ports
•• Automates infrastructure deployment through Cisco Catalyst Smart Operations
•• Offers unprecedented low levels of box power consumption
2-25
Cisco Catalyst 2960-SF
Series Switches
•• Provides the features of the Cisco Catalyst 2960-S Series with 10-/​100-Mbps Fast
Ethernet interfaces
•• Available in 48- and 24-port models with Gigabit Small Form-Factor (SFP) uplinks
•• Offers FlexStack stacking through an optional module; Cisco Catalyst 2960-SF
Switches can be stacked with Cisco Catalyst 2960-S Switches for mixed 10/​100 and
10/​100/​1000 stacks
•• Supports Power over Ethernet Plus (PoE+) to deliver up to 30W per port to the
advanced endpoints
2-27
•• Provides switches with 48- and 24-port Fast Ethernet Power over Ethernet (PoE)
•• Offers standalone fixed-configuration switches that are ideal for midmarket and
branch-office networks
•• Offers Layer 2 switching with intelligent Layer 2–4 services
•• Provides Fast Ethernet connectivity
•• Supports PoE including 24 full PoE ports and 24-port configurations with PoE
supported on 8 ports
2-28
*NEW PRODUCT*
Cisco Catalyst 2960
Series Switches
2-2
Chapter 2: Switching
Campus LAN: Compact Switches
•• Provides 8- and 12-port Gigabit and Fast Ethernet Power over Ethernet (PoE) and
non-PoE switches
•• Provides Power to Device (PD) and Power Source Equipment (PSE) capabilities,
enabling PoE power pass-through for simplified power and network cabling
infrastructure
•• Offers MAC Security (MACsec) encryption for enhanced security
•• Offers Cisco Catalyst Smart Operations for zero-touch deployment and ongoing
operational simplicity
•• Provides PoE Plus (PoE+) for up to 30W per port
•• Offers fanless switch for silent operation
2-32
Cisco Catalyst 2960-C
Series Switches
•• Provides 8- and 12-port Fast Ethernet Power over Ethernet (PoE) and non-PoE
switches
•• Provides 8-port Gigabit Ethernet switch
•• Offers Power to Device (PD) and Power Source Equipment (PSE) capability enabling
PoE power pass-through for simplified power and network cabling infrastructure
•• Offers Cisco Catalyst Smart Operations for zero-touch deployment and ongoing
operational simplicity
•• Offers fanless switch for silent operation
2-33
Campus LAN: Small Business Switches
Cisco ESW 500 Series
Switches
•• Offers Ethernet switches ideal for small business networks
•• Provides Small Form-Factor Pluggable (SFP) expansion slots for fiber-optic or Gigabit
Ethernet uplink connectivity
•• Supports an optional redundant power supply that provides uninterrupted failover to
help ensure continuous operation
2-34
Cisco 300 Series
Managed Switches
•• Designed to be easy to use and manage by small businesses and the partners who
serve them
•• Rigorously tested to deliver the high availability and performance of a Cisco switch
•• Provides a high level of security and fine-grained control to safeguard the network
from unauthorized users
•• Offers embedded quality-of-service (QoS) intelligence to prioritize delay-sensitive
services such as voice and video
2-35
Cisco Nexus Switches
For product information, refer to “Chapter 6: Data Center”.
See
6-1
Cisco Catalyst 4900M
Series Switches
•• Offers ideal solution for space-constrained deployments that require highperformance wire-speed services and the modular flexibility of deploying Gigabit
Ethernet and 10 Gigabit Ethernet, all in a small 2-rack-unit (2RU) form factor
•• Data center top-of-rack switch optimized for lower latency, high throughput, and
support for 10/100/1000 Ethernet as well as 10 Gigabit Ethernet
◦◦ Offers Layer 2–4 switching and intelligent services with dynamic IP routing
◦◦ Provides dual, hot-swappable internal AC or DC power supplies
◦◦ Provides hot-swappable field-replaceable fan tray with redundant fans
2-14
•• Offers ideal solution for data center top-of-rack deployments and for spaceconstrained branch-office core deployments that require high-performance wirespeed services in a 1-rack-unit (1RU) form factor
•• Offers data center top-of-rack optimized switches that emphasize buffering for highthroughput and full-mesh traffic profiles
◦◦ Offers Layer 2–4 switching and intelligent services with dynamic IP routing
◦◦ Provides dual, hot-swappable internal AC or DC power supplies
◦◦ Provides hot-swappable fan trays
◦◦ Offers data center–optimized cooling with front-to-back or back-to-front cooling
2-15
*NEW PRODUCT*
Data Center Switches
Cisco Catalyst 4900
Series Switches
Service Provider: Aggregation Switches
Cisco Catalyst 6500
Series Switches
•• Offers highly scalable system that is the foundation of the Cisco Borderless Networks 2-5
(securely connect anyplace at anytime); delivers granular scalability and virtualization
(anyplace), secure identity-based access with Cisco TrustSec technology (anywhere),
and remotely managed operational efficiency (anytime)
•• Simplifies operations, reduces network costs, and increases resiliency through its
Cisco Catalyst 6500 Virtual Switch System (VSS) 4T technology
•• Automates network services and energy control and minimizes total cost of ownership
(TCO) with backward compatibility and features such as Cisco Generic Online
Diagnostics (GOLD), Onboard Failure Logging (OBFL), and SmartCallHome
•• Delivers comprehensive features for Smart Operations, Security, Application Visbility
and Control, and Resiliency
•• Provides WAN with Shared Port Adapater (SPA) Interface Processor (SIP) modules;
provides Virtual Private LAN Services (VPLS) capability in a Cisco Catalyst 6500
Supervisor Engine 720 infrastructure
•• Provides Network Virtualization with Multiprotocol Label Switching (MPLS) and native
VPLS capabilities in a Cisco Catalyst 6500 Supervisor Engine 2T infrastructure
•• Infrastructure-ready for IPv6 deployment—full IPv4 and IPv6 feature parity
Chapter 2: Switching
2-3
Switching
Cisco Catalyst 3560-C
Series Switches
Cisco ME 3800X
Series Ethernet
Switches
•• Offers converged, full-featured aggregation platform designed specifically for the
mobile, business, and residential markets
•• Complements the Cisco 7600 Series Routers and Cisco ASR 9000 Series
Aggregation Services Routers by providing a rich and scalable feature set of Layer 2
and Layer 3 VPN services in a compact package
2-36
Service Provider: Ethernet Access Switches
Cisco ME 3600X
Series Ethernet Access
Switches
•• Built specifically for the convergence of wireless and wireline services
•• Enables service providers to initiate Multiprotocol Label Switching (MPLS)-based VPN
services from within the access layer
2-38
Cisco ME 3400
Series Ethernet Access
Switches
•• Helps reduce total cost of ownership (TCO) and operating expenses
•• Simplifies deployment with a compact form factor
•• Promotes continuous switch operation
•• Helps shield subscribers from malicious users and traffic
2-40
Cisco ME 3400E
Series Ethernet Access
Switches
•• Supports deployment of advanced Ethernet business services
•• Provides tools to deliver high service availability
•• Offers a path for flexible and differentiated services
•• Enhances network services security against malicious use
2-42
Cisco Catalyst 3750
Metro Series
•• Enhances intelligence at the Metro Ethernet edge
•• Ideal for service providers seeking to deliver residential triple-play services and
business services
•• Supports traffic shaping, tunneling, and VLAN mapping
•• Offers cost-effective path from current to future service requirements
2-44
•• Provides residential and business services
•• Supports voice, video, data, wholesale, Layer 2, and Layer 3 VPN services
•• Offers high-performance, scalable, and easy-to-manage solution that reduces
capital expenditures (CapEx) and operating expenses (OpEx), improving quality of
experience (QoE)
2-49
•• Designed specifically for the harsh, rugged environments often found in the energy
and utility industries
•• KEMA certified to meet challenging compliance standards such as IEC 61850-3 and
IEEE 1613
•• Provides tools for easy deployment, management, and replacement
•• Offers advanced quality-of-service (QoS) capabilities to support mission-critical
substation applications such as supervisory control and data acquisition (SCADA) and
IEC 61850 generic object oriented substation event (GOOSE) messaging
2-52
*NEW PRODUCT*
Cisco Catalyst 4500E
Series Ethernet Access
Switch
Connected Grid Switches
Cisco 2500 Series
Connected Grid
Switches
Services
Cisco Routing and Switching Services use leading practices and time-tested methodologies to help you:
•• Successfully integrate new technologies and applications onto the routing and switching platform
•• Reduce risk, delays, and the total cost of network deployments
•• Keep network devices and applications secure, available, and operating reliably
•• Optimize your secure wired and wireless networks to meet future needs
•• Achieve operational excellence
2-53
For More Information
Product Ordering
To place an order, visit: http:/​/​www.cisco.com/​en/​US/​ordering/​index.shtml.
Cisco Services
You can order Cisco Services directly or through our global network of certified partners. For more information, please visit:
http:/​/​www.cisco.com/​web/​services/​order-services/​index.html.
End-of-Life and End-of-Sale Products
Please visit the end-of-life and end-of-sale website for a complete and up-to-date listing of products that are no longer being
sold or supported, the replacement products that are available, and information about product support.
http:/​/​www.cisco.com/​en/​US/​products/​prod_end_of_life.html
Note: This chapter provides only a subset of Cisco products and part numbers. For the most up-to-date and comprehensive
information, refer to the Cisco website at http:/​/​www.cisco.com, refer to the Cisco ordering website at http:/​/​www.cisco.com/​
en/​US/​ordering/​index.shtml, or reference the URL listed in the “For More Information” section of each product.
For more information about Cisco switching platforms, refer to the Cisco Catalyst Switch Guide at:
http:/​/​www.cisco.com/​go/​switchguide.
2-4
Chapter 2: Switching
Campus LAN: Core and Distribution
Switches
Switching
Cisco Catalyst 6500 Series Switches
Cisco Catalyst 6500 Series Switches deliver a unique combination
of rich network services, performance, and scale, optimized for the
campus backbone – campus distribution and core. With more than
750,000 systems sold to some 45,000 customers worldwide, the
Catalyst 6500 is clearly a strategic platform for Cisco and its customers.
Cisco continues to make significant investments in the platform, with a
three-dimensional roadmap that will maintain platform leadership in rich
network services, lead to increases in performance and scale, and apply
innovative campus designs to simplify operations and lower total cost of
ownership (TCO).
The Cisco Catalyst 6500 Series Supervisor Engine 2T unlocks the potential of the Catalyst 6500, enabling
customers to address the emerging trends of bring your own device (BYOD), rich media collaboration, and
the resulting challenges of scale, security, and management.
Main Features and Benefits
•• Platform scalability: 2-Terabits-per-second (Tbps) switching fabric delivers 80-Gbps switching capacity
per slot and scales to 4-Tbps system capacity with the Cisco Catalyst Virtual Switching System (VSS). It
supports up to 88 40-Gigabit Ethernet ports, 360 10-Gigabit Ethernet ports, or 1068 1-Gigabit Ethernet
ports per virtual switching system.
•• Virtual Switching System: Cisco Virtual Switching System (VSS) effectively allows the clustering of two
physical chassis together into a single, logical entity, enabling new enhancements in all areas of network
design, including high availability, scalability, management, and maintenance.
•• Network virtualization: Support for numerous network virtualization technologies, including Multiprotocol
Label Switching (MPLS), Virtual Route Forwarding lite (VRF-Lite), Cisco Easy Virtual Network (EVN), and
others, enables customers to deploy multiple logical networks on a single physical network, providing
segmentation, path isolation, and address space isolation with shared services on a consolidated
infrastructure.
•• Cisco TrustSec security: End-to-end network security is enabled through features that identify (IEEE
802.1x support), tag (Security Group Tags), encrypt (MAC Security [MACsec] hop-by-hop encryption), and
enforce (Security Group Access Control List) security policies.
•• Cisco Medianet features: A comprehensive set of features to support rich-media collaboration helps
ensure a high-quality video experience through priority queuing and multicast scale, provides centralized,
real-time troubleshooting.of video streams across the network, and enables granular application visibility.
•• Integrated service modules: An integrated approach to delivering network services simplifies
manageability by integrating application intelligence, traffic analysis, and performance troubleshooting
into the switch. This approach can also increase scalability and lower total cost of ownership (TCO).
Integrated service modules are available to support wireless (Wireless Service Module, WiSM2), network
analysis and management (Network Analysis Module, NAM-3), and security (ASA-SM).
•• NetFlow application monitoring: Supervisor Engine 2T supports enhanced application monitoring such as
Flexible and Sampled NetFlow for intelligent and scalable application monitoring.
Specifications
Feature
Catalyst
6503-E
Catalyst
6504-E
Catalyst
6506-E
Catalyst
6509-E
Catalyst
6513-E
Catalyst
6509-V-E
Slots
3
4
6
9
13
9 vertical
Max 10/​100/​1000
ports
97
145
241
385
529
385
Max 1 GE ports1
99
147
243
387
534
387
Max 10 GE ports1
34
50
82
130
180
130
Max 40 GE ports
8
12
20
32
44
32
Maximum forwarding
performance (IPv4)
150 Mpps
210 Mpps
330 Mpps
510 Mpps
720 Mpps
510 Mpps
Height (RU)
4
5
11
14
19
21
Weight (chassis)
33 lbs
(15 kg)
40 lbs
(17.8 kg)
50 lbs
(22.7 kg)
60 lbs
(27.3 kg)
79.1 lbs
(35.9 kg)
121 lbs
(54.9 kg )
1
Assumes use of supervisor uplinks in single supervisor configuration
Chapter 2: Switching
2-5
Catalyst Supervisor Engines
2T
2T-XL
720-10G
720-10G-XL
720-3B
720-3BXL
Switch fabric
Integrated
2T
Integrated
2T
Integrated
720G
Integrated
720G
Integrated 720G
Integrated 720G
Virtual
Switching
System (VSS)
Yes
Yes
Yes
Yes
No
No
Uplinks
3 x 1 GE (SFP)
2 x 10 GE (X2)
1 management (CMP)
2 x 1 GE (SFP)
2 x 10 GE (X2)
1 x 10/​100/​1000 RJ-45
1 x 1 GE (SFP)
1 x 1 GE (SFP) or 10/​100/​1000 RJ-45
Chassis
E-Series
only
6503-E
6504-E
6506-E
6509-E
6503-E
6504-E
6506-E
6509-E
6503-E
6504-E
6506-E
6509-E
6503-E
6504-E
6506-E
6509-E
6509-V-E
6513-E
6509-V-E
6513-E
6509-V-E
6513-E
6509-V-E
6513-E
E-Series
only
Supported
distributed
forwarding
card (DFC)
DFC4(XL)
DFC4(XL)
DFC3B(XL)
DFC3C(XL)
DFC3B(XL)
DFC3C(XL)
DFC3B(XL)
DFC3C(XL)
DFC3B(XL)
DFC3C(XL)
Multilayer
switch feature
card (MSFC)
MSFC5
MSFC5
MSFC3
MSFC3
MSFC3
MSFC3
Policy feature
card (PFC)
PFC4
PFC4XL
PFC3C
PFC3CXL
PFC3B
PFC3BXL
40G Line Cards
Catalyst 6900 Series
6904-40G
40 GE mode
10 GE mode
Mixed mode
Ports
4 x 40 GE
16 x 10 GE
2 x 40 GE
8 x 10 GE
Optics
CFP
FourX
adapter,
SFP+
CFP,
FourX Adapter,
SFP+
Switch fabric
connection
80 Gbps
80 Gbps
80 Gbps
Oversubscription
2:1
(1:1 performance mode)
2:1
(1:1 performance mode)
2:1
(1:1 performance mode)
Onboard
memory
2 GB
2 GB
2 GB
Forwarding
engine
DFC4E(XL)
DFC4E(XL)
DFC4E(XL)
Supported with Yes
Sup 2T
Yes
Yes
Supported with No
other Sup
No
No
10G Line Cards
Catalyst
6900 Series
Catalyst 6800 Series
Catalyst 6700 Series
6908-10G
6816-10G
6816-10T
6716-10G
6716-10T
6708-10G
6704-10G
Ports
8
16
16
16
16
8
4
Optics
X2,
OneX adapter,
SFP+
X2,
OneX
adapter,
SFP+
None
(RJ-45)
X2,
OneX
adapter,
SFP+
None
(RJ-45)
X2,
OneX
adapter,
SFP+
XENPAK
Switch fabric
connection
80 Gbps
40 Gbps
40 Gbps
40 Gbps
40 Gbps
40 Gbps
40 Gbps
Oversubscription
1:1
4:1
(1:1 performance
mode)
4:1
(1:1 performance
mode)
4:1
(1:1 performance
mode)
4:1
(1:1 performance
mode)
2:1
(1:1 performance
mode)
1:1
Onboard
memory
2 GB
1 GB
1 GB
1 GB
1 GB
1 GB
256 MB,
upgradable
to 512 MB or
1 GB
2-6
Chapter 2: Switching
Forwarding
engine
DFC4E(XL)
DFC4E(XL)
DFC3C(XL);
DFC3C(XL);
DFC3C(XL)
upgradable
upgradable
to DFC4E(XL) to DFC4E(XL)
CFC,
optional
DFC3B(XL) /​
DFC3C(XL);
upgradable
to
DFC4A(XL)
Supported with Yes
Sup 2T
Yes
Yes
Requires
DFC4E(XL)
Requires
DFC4E(XL)
No
Requires
CFC or
DFC4A(XL)
Supported with No
Sup 720 /​Sup
720 10G
No
No
Yes
Yes
Yes
Yes
1G Line Cards
Catalyst 6800 Series
Catalyst 6700 Series
6848-SFP
6848-TX
6824-SFP
6748-SFP
6748-TX
6724-SFP
Ports
48
48
24
48
48
24
Optics
SFP
None
(RJ-45)
SFP
SFP
None
(RJ-45)
SFP
Onboard
memory
1 GB
1 GB
1 GB
256 MB,
upgradable
to 512 MB or
1 GB
256 MB,
upgradable
to 512 MB or
1 GB
256 MB,
upgradable
to 512 MB or
1 GB
Forwarding
engine
DFC4A(XL)
DFC4A(XL)
DFC4A(XL)
CFC, optional
DFC3B(XL) /​
DFC3C(XL)
upgradable to
DFC4A(XL)
CFC, optional
DFC3B(XL) /​
DFC3C(XL)
upgradable to
DFC4A(XL)
CFC, optional
DFC3B(XL) /​
DFC3C(XL)
upgradable to
DFC4A(XL)
Supported with Yes
Sup 2T
Yes
Yes
Requires CFC
or DFC4A(XL)
Requires CFC
or DFC4A(XL)
Requires CFC
or DFC4A(XL)
Supported with No
Sup 720 /​Sup
720 10G
No
No
Yes
Yes
Yes
Online model comparison chart: http:/​/​www.cisco.com/​en/​US/​products/​hw/​switches/​ps708/​prod_models_comparison.html
Selected Part Numbers and Ordering Information
Catalyst 6500 Chassis
WS-C6503-E
Cisco Catalyst 6500 Enhanced 3-slot chassis,4RU,no PS, no Fan Tray
WS-C6504-E
Cisco Catalyst 6500 Enhanced 4-slot chassis,5RU,no PS, no Fan Tray
WS-C6506-E
Cisco Catalyst 6500 Enhanced 6-slot chassis,12RU,no PS, no Fan Tray
WS-C6509-E
Cisco Catalyst 6500 Enhanced 9-slot chassis,15RU,no PS, no Fan Tray
WS-C6509-V-E
Cisco Catalyst 6500 Enhanced 9-slot Chassis (Vertical), No PS, Fan
WS-C6513-E
Cisco Catalyst 6500 13-slot chassis,20RU,no PS, no Fan Tray
Virtual Switching Supervisor Engine 720-10G Bundles
VS-C6504E-S720-10G
Cisco Catalyst Chassis+Fan Tray+Sup720-10G; IP Base ONLY; NO VSS
VS-C6506E-S720-10G
Cisco Catalyst Chassis+Fan Tray+Sup720-10G; IP Base ONLY; NO VSS
VS-C6509E-S720-10G
Cisco Catalyst Chassis+Fan Tray+Sup720-10G; IP Base ONLY; NO VSS
VS-C6509VE-S720-10G
Cisco Catalyst Chassis+Fan Tray+Sup720-10G; IP Base ONLY; NO VSS
VS-C6513-S720-10G
Cisco Catalyst Chassis+Fan Tray+Sup720-10G; IP Base ONLY; NO VSS
Virtual Switching Supervisor Engine Sup2T Bundles
VS-C6503E-SUP2T
6503E Chassis, Sup2T, Fan Tray, IP Services Image
VS-C6504E-SUP2T
6504E Chassis, Sup2T, Fan Tray, IP Services Image
VS-C6506E-SUP2T
6506E Chassis, Sup2T, Fan Tray, IP Services Image
VS-C6509E-SUP2T
6509E Chassis, Sup2T, Fan Tray, IP Services Image
VS-C6509VE-SUP2T
6509VE Chassis, Sup2T, Fan Tray, Cable Chassis Management, IP Services Image
VS-C6513E-SUP2T
6513E Chassis, Sup2T, Fan Tray, IP Services Image
For More Information
http:/​/​www.cisco.com/​go/​catalyst6500
Chapter 2: Switching
2-7
Switching
DFC4E(XL)
Campus LAN:
Access and Aggregation Switches
Cisco Catalyst 4500E Series Switches
The Cisco Catalyst 4500E Series comprises medium-density
modular switches that deliver robust intelligent services for unified
communications deployments. The simple centralized architecture,
media flexibility, and scalability of the Cisco Catalyst 4500 Series
deliver maximum investment protection with backward and forward
compatibility across several generations dating back to 1999,
maximizing return on investment (ROI) while minimizing recurring operational expenses.
The Cisco Catalyst 4500E Series is a high-performance next-generation extension of the Cisco Catalyst
4500 Series Switches. It builds on Cisco Catalyst 4500 Series architecture offering higher services, features,
flexibility, and performance while continuing to maximize investment protection across the Cisco Catalyst
4500 Series Switches.
The Cisco Catalyst 4500 Series extends intelligence and operational simplicity to the network edge (wiring
closet and Fiber-to-the-Home [FTTH] access) for unified communications with intelligent network services,
sophisticated quality of service (QoS), predictable performance, advanced security, up to 60 watts of
Universal Power over Ethernet (UPOE) , 30 watts of PoE Plus (PoE+) with IEEE 802.3at, up to 384 1-Gigabit
Ethernet RJ-45 ports, up to 100 10-Gigabit Ethernet Small Form-Factor Pluggable Plus (SFP+) fiber ports,
and comprehensive management features. The Cisco Catalyst 4500 Series delivers high levels of integrated
resiliency in both hardware and software, minimizing costly downtime for both planned and unplanned
network outages with In Service Software Upgrade (ISSU) and helping maximize workforce productivity. The
Cisco Catalyst 4500E Supervisor Engine supports several critical innovative campus features for increased
operational efficiency such as Virtual Switching System (VSS) and SmartInstall, next-generation security with
line-rate 10-Gigabit Ethernet MAC Security (MACsec) encryption with no additional latency, and IPv6 FirstHop Ssecurity (FHS). The Cisco Catalyst 4500 enables a media-optimized network with medianet, helping
ensure predictability, quality, security, and mobility.
The Cisco Catalyst 4500E Series Supervisor Engines 7-E and 7L-E are high-performance intelligent modular
access switches for unified communications networks.
Main Features and Benefits
•• Cisco IOS XE Software is the open service platform software for the Cisco Catalyst 4500E Supervisor
Engines beginning with the Supervisor Engine 7-E, which allows running third-party applications such as
Wireshark on Supervisor Engine 7-E. Cisco continues to evolve Cisco IOS Software to support nextgeneration switching hardware and provide increased architectural flexibility to deliver quick adoption of
future Cisco Borderless Networks services, while making sure of customer investment protection in Cisco
IOS Software.
•• Cisco IOS Flexible NetFlow is the next generation in flow technology, allowing optimization of the network
infrastructure, reducing operation costs, and improving capacity planning and security incident detection
with increased flexibility and scalability. The Cisco Catalyst 4500E Supervisor Engine 7-E is the first
Cisco Catalyst supervisor engine to provide optimized application visibility with Flexible NetFlow with a
capability of 128,000 Flexible NetFlow entries. The Supervisor Engine 7-E, with a custom-built applicationspecific integrated circuit (ASIC), delivers next-generation flow technology with unprecedented flexibility
and comprehensive visibility extending from Layer 2 (MAC and VLAN) to Layer 4 (TCP, User Datagram
Protocol [UDP] flags, and so on).
•• Investment protection: Evolutionary centralized modular architecture provides maximum backward
compatibility across several generations of Cisco Catalyst 4500E Series Switches. Upgrading all system
ports to higher-level functions and features is easy with a simple supervisor-engine upgrade.
•• Flexible options: Modular 3- and 6-slot single supervisor chassis and 7- and 10-slot redundant supervisor
chassis support numerous connectivity and service configurations with up to 48-GB per-slot capacity.
•• Maximum resiliency with redundant components, Nonstop Forwarding/​Stateful Switchover (NSF/​SSO), In
Service Software Upgrade (ISSU), and Virtual Switching System (VSS) support
•• Comprehensive security: These switches support integrated Cisco Network Admission Control (NAC)
and 802.1x, hardware-based Control Plane Policing (CoPP), integrated man-in-the-middle and denial-ofservice (DoS) attack mitigation, NetFlow, access control lists (ACLs), Secure Shell (SSH) Protocol, and MAC
Security (MACsec) encryption.
•• Comprehensive management: These switches support LAN Management System (LMS), Cisco Network
Assistant, Remote Switched Port Analyzer (RSPAN), Cisco IOS Embedded Event Manager (EEM), IP
service-level agreement (IP SLA), Time Domain Reflectometer (TDR), Digital Optical Monitoring (DOM), and
Flexible NetFlow.
•• High port density: These switches offer up to 384 Fast Ethernet or 1-Gigabit Ethernet ports or 96
10-Gigabit Ethernet ports.
2-8
Chapter 2: Switching
Specifications
4500 E-Series
Chassis
Cisco 4503-E
Cisco 4506-E
Cisco 4507R+-E
Cisco 4510R+-E
Slots
3
6
7
10
Redundant
Supervisor Option
No
No
Yes
Yes
Gigabit Ethernet
GBIC/​SFP density
(including uplink)
100
244
244 with Dual Sup
7-Es
388 with Dual Sup 7-Es
10 GE Fiber port
density (including
uplink)
28
64
64
100
10/​100/​1000
density (including
uplink)
100
244
244
388
100BASE-FX, LX-10,
BX-D density
96
240
240
384
Rack Unit (RU)
7
10
11
14
Backplane Capacity
using Supervisor 7-E
136 Gbps
560
560 Gbps
848 Gbps
Power Over Ethernet
Plus (PoEP) Support
(after software
upgrade on premium
linecard)
Up to 30W of PoE – 25
ports can be enabled
@ 30W1
Up to 30W of PoE – 25
ports can be enabled
@ 30W 1
Up to 30W of PoE – 25
ports can be enabled
@ 30W 1
Up to 30W of PoE – 25
ports can be enabled
@ 30W1
Universal Power
Over Ethernet
(UPoP) Support
Up to 60W of UPOE
Up to 60W of UPOE
Up to 60W of UPOE
Up to 60W of UPOE
1+1 Power Supply
Protection
Yes
Yes
Yes
Yes
Hot-Swappable
Power Supplies
Yes
Yes
Yes
Yes
Max. watt Power Supported
AC Internal
9000W
9000W
9000W
9000W
AC External with
power shelf
1,400 + power shelf
= 7,500
1,400 + power shelf
= 7,500
1,400 + power shelf
= 7,500
1,400 + power shelf
= 7,500
DC Internal
1,400 + UPS = 7,500
1,400 + UPS = 7,500
1,400 + UPS = 7,500
1,400 + UPS = 7,500
Max. number of Class 3 devices (15.4W) Max. power supplies
AC Internal
96
240
240
289
AC External with
power shelf
96
240
240
364
DC Internal
96
240
240
384
Max. number of PoE Plus devices (30W) Max. power supplies
AC Internal
96
240
240
240
AC External with
power shelf
96
240
240
240
DC Internal
96
240
240
240
Chapter 2: Switching
2-9
Switching
•• Ease of use: The Cisco Catalyst 4500E supports features such as EEM, Auto Smartports, SmartInstall,
and Universal images on the Supervisor Engine 7-E and 7L-E that provide simplified deployment and
operational simplicity for customers.
•• IP communications: The Cisco Catalyst 4500E supports up to 60 watts per port through Cisco
Prestandard Universal Power over Ethernet (UPOE) and is backward compatible with IEEE up to 30W
Power over Ethernet Plus (PoE+).
•• Cisco EnergyWise technology: This technology on the Cisco Catalyst 4500E Series allows IT operations
and facilities to measure and fine-tune power usage to realize significant cost savings. The technology
focuses on reducing power usage on all devices connected to a Cisco network, ranging from PoE
devices such as IP phones and wireless access points to integration with IP-enabled building and lighting
controllers. For more information, visit: http:/​/​www.cisco.com/​en/​US/​products/​ps10195/​index.html.
•• Extended warranty: Cisco Catalyst 4500E Series and Cisco Catalyst 4500 Switches extend the warranty
from the previously offered 90-day warranty to a limited lifetime warranty (LLW). For more information, visit:
http:/​/​www.cisco.com/​en/​US/​prod/​collateral/​switches/​ps5718/​ps4324/​product_bulletin_c25-533284.
html.
Max. number of UPOE devices (60W) Max. power supplies
AC Internal
48
120
120
120
AC External with
power shelf
48
120
120
120
DC Internal
48
120
120
120
Unit weight (with Fan
Tray)
32.25 lbs. (14.63 kgs.)
40.50 lbs. (18.37 kgs)
44.50 lbs. (20.19 kgs)
54.50 lbs. (24.73 kgs)
Dimensions (H x
W x D)
12.25 x 17.31 x 12.50
in (31.12 x 43.97 x
31.70 cm)
17.38 x 17.31 x 12.50
in (44.13 x 43.97 x
31.70 cm)
19.19 x 17.31 x 12.50
in (48.74 x 43.97 x
31.70 cm)
24.35 x 17.31 x 12.50
in. (61.84 x 43.97 x
31.70 cm)
Supervisor Engines
Supervisor 7-E
(WS-X45-Sup7-E)
Supervisor 7L-E
(WS-X45-Sup7L-E)
Supervisor 6-E
(WS-X45-Sup6-E)
Supervisor 6L-E
(WS-X45-Sup6L-E)
Chassis supported
All
All
All
All
Enhanced Layer 3
option
yes
yes
yes
yes
Total bandwidth
(Gbps)
848
520
320
280
Packets per second
(Mpps)
250 (IPv4)
125 (IPv6)
225 (IPv4)
110 (IPv6)
250 (IPv4)
125 (IPv6)
225 (IPv4)
110 (IPv6)
CPU MHz
Dual Core 1500
Dual Core 1500
1300
800
NetFlow
Flex NetFlow
Flex NetFlow
no
no
Onboard memory
(DRAM)
2 GB upgradable to
4 GB
2 GB upgradable to
4 GB
512 MB upgradable
to 1 GB
512 MB upgradable
to 1 GB
On-Board Flash
1 GB
1 GB
128 MB
64 MB
128 MB
Compact Flash /​SD
Support
Yes, SD
Yes, SD
Yes, CF
Yes, CF
Switching Capacity
& Throughput
848 Gbps,
250 Mpps
520 Gbps,
225 Mpps
320 Gbps,
250 Mpps
280 Gbps, 225 Mpps
Multilayer Switching
Enhanced L2/​3/​4
Services & Routing
Enhanced L2/​3/​4
Services & Routing
Enhanced L2/​3/​4
Services & Routing
Enhanced L2/​3/​4
Services & Routing
(E)IGRP, OSPF, IS:IS,
BGP
Yes
Yes
Yes
Yes
Supervisor
Redundancy
WS-C4507R+E
WS-C4510R+E
WS-C4507R+E
WS-C4510R+E
WS-C4507R+E
WS-C4507R+E
QoS
8Q/​Port, MQC,
Dynamic Tx Queue
sizing, policing,
shaping, congestion
avoidance with DBL
marking
8Q/​Port, MQC,
Dynamic Tx Queue
sizing, policing,
shaping, congestion
avoidance with DBL
marking
8Q/​Port, MQC,
Dynamic Tx Queue
sizing, policing,
shaping, congestion
avoidance with DBL
marking
8Q/​Port, MQC,
Dynamic Tx Queue
sizing, policing,
shaping, congestion
avoidance with DBL
marking
ISL
No
No
No
No
ACLS
Yes
Yes
Yes
Yes
IP FIB entries
256K
64k
256K
57K
MAC Addresses
55K Unicast, 32K
Multicast
55K Unicast, 32K
Multicast
55K Unicast, 32K
Multicast
55K Unicast, 16K
Multicast
Online model comparison chart:
http:/​/​www.cisco.com/​en/​US/​products/​hw/​switches/​ps4324/​prod_models_comparison.html
Selected Part Numbers and Ordering Information
Catalyst 4500 E-Series—Chassis, Supervisors
WS-C4503-E
Cisco Catalyst 4500 E-Series 3-Slot Chassis, fan, no ps
WS-C4506-E
Cisco Catalyst 4500 E-Series 6-Slot Chassis, fan, no ps
WS-C4510R+E
Cisco Catalyst 4500 E-Series 10-Slot Chassis, fan, no ps, redundant supervisor capable
WS-C4507R+E
Cisco Catalyst 4500 E Series 7-Slot 48G/​slot capable chassis, fan, no ps, redundant
supervisor capable
WS-C4503E-S6L-48V+
Cisco Catalyst 4503-E PoE Bundle, WS-C4503-E
WS-X45-SUP6L-E
WS-X4648-RJ45V+E
WS-C4506E-S6L-96V+
Cisco Catalyst 4506-E PoE Bundle WS-C4506-E
WS-X45-SUP6L-E
2xWS-X4648-RJ45V+E
2-10
Chapter 2: Switching
Cisco Catalyst 4507R-E PoE Bundle WS-C4507R-E
WS-X45-SUP6L-E
2xWS-X4648-RJ45V+E
WS-C4510RES6-96V+
Cisco Catalyst 4510R-E PoE Bundle WS-C4510R-E
WS-X45-SUP6-E
2xWS-X4648-RJ45V+E
WS-C4510RE-S7+96V+
Cisco Catalyst 4510R_E PoE Bundle WS-C4510R+E
WS-X45-SUP7-E
2xWS-X4748-RJ45V+E
WS-C4503E-S7L+48V+
Cisco Catalyst 4503E PoE Bundle with SUP7L-E
WS-C4503-E
WS-X45-SUP7L-E
WS-X4648-RJ45V+E
WS-C4506E-S7L+96V+
Cisco Catalyst 4506E PoE Bundle with SUP7-L-E
WS-C4506-E
WS-X45-SUP7L-E
2 x WS-X4648-RJ45V+E
WS-C4507RE+96V+
Cisco Catalyst 4507R+E PoE Bundle with SUP7-LE
WS-C4507R+E
WS-X45-SUP7L-E
2 x WS-X4648-RJ45V+E
WS-X45-SUP7-E (=)
Cisco Catalyst 4500 E-Series Sup7-E, (SFP+) or 4x1G(SFP)
WS-X45-SUP7L-E (=)
Cisco Catalyst 4500 E-Series Sup7L-E, 2x10GE(SFP+) or 4x1G(SFP)
WS-X45-SUP6-E (=)
Cisco Catalyst 4500 E-Series Sup6-E, 2x10GE(X2) w/​Twin Gig
WS-X45-SUP6L-E (=)
Cisco Catalyst 4500 E-Series Sup6-E Lite, 2x10GE(X2) w/​Twin Gig
WS-X4516-10GE (=)
Cisco Catalyst 4500 Supervisor V-10GE, 2x10GE(X2), 4x1GE (SFP)
WS-C4503E-S6L-1300
Cisco Catalyst 4503-E Chassis, One WS-X4648-RJ45V+E, Sup6L-E, 1300W PS
WS-C4506E-S6L-1300
Cisco Catalyst 4506-E Chassis, Two WS-X4648-RJ45V+E, Sup6L-E, 1300W PS
WS-C4506E-S6L-2800
Cisco Catalyst 4506-E Chassis, Two 24G PoEP Line Cards, Sup6L-E, 2800W PS
WS-C4506E-S6L-4200
Cisco Catalyst 4506-E Chassis, Two 24G PoEP Line Cards, Sup6L-E, 4200W PS
Switching
WS-C4507RES6L-96V+
Catalyst 4500 and 4500-E Series Line Cards
WS-X4624-SFP-E (=)
Catalyst 4500 E-Series 24-Port GE (SFP)
WS-X4148-FX-MT
Cisco Catalyst 4500 FE Switching Module, 48-100FX MMF(MTRJ)
WS-X4148-FX-MT=
Cisco Catalyst 4500 FE Switching Module, 48-100FX MMF(MTRJ) (Spare)
WS-X4148-RJ
Cisco Catalyst 4500 10/​100 Auto Module, 48-Ports (RJ-45)
WS-X4148-RJ=
Cisco Catalyst 4500 10/​100 Auto Module, 48-Ports (RJ-45)(Spare)
WS-X4248-RJ45V
Cisco Catalyst 4500 PoE 802.3af 10/​100, 48-Ports (RJ45)
WS-X4248-RJ45V=
Cisco Catalyst 4500 PoE 802.3af10/​100, 48-Ports (RJ45) (Spare)
WS-X4548-RJ45V+
Cisco Catalyst 4500 PoE+ Ready10/​100/​
WS-X4648-RJ45V+E
Cisco Catalyst 4500 E-Series 48-Port PoE+ Ready 10/​100/​1000(RJ45)
WS-X4548-RJ45V+=
Cisco Catalyst 4500 PoE+ Ready10/​100/​1000, 48-Port(RJ45)
WS-X4648-RJ45V+E=
Cisco Catalyst 4500 E-Series 48-Port PoE+ Ready 10/​100/​1000(RJ45)
WS-X4748-RJ45-E
Cisco Catalyst 4500 E-series 48 port 10/​100/​1000 data card
WS-X4748-UPOE+E
Cisco Catalyst 4500 E-Series 48-Port 10/​100/​1000 UPOE
WS-X4748-RJ45V+E
Cisco Catalyst 4500 E-Series 48 port 10/​100/​1000 PoE+
For More Information
http:/​/​www.cisco.com/​go/​catalyst4500
Chapter 2: Switching
2-11
Cisco Catalyst 4500-X Series Switches
Cisco Catalyst 4500-X Series Switches are 1- and 10-Gigabit Ethernet
fixed-configuration switches for space-constrained campus distribution
deployments with best-in-class scalability, simplified network virtualization,
and integrated network services. They meet business growth objectives with
unprecedented scalability and support the Cisco Virtual Switching System
(VSS) to enhance resiliency, while reducing management, and simplifying
network virtualization with support for Cisco Easy Virtual Network (EVN). In
addition, Cisco Catalyst 4500-X Series Switches reduce total cost of ownership (TCO) by integrating network
services for video (medianet), security (Cisco TrustSec technology), and application visibility (Flexible
NetFlow).
The Cisco Catalyst 4500-X Series offers important innovations, including:
•• Platform scalability: These switches deliver up to 800 Gbps of switching capacity and are capable of
scaling to 1.6-Tbps capacity with the VSS technology. Your investment is protected with modular uplink
and auto-detect 1- and 10-Gigabit Ethernet ports.
•• High availability: These switches deliver the network availability demanded by business-critical enterprise
applications through comprehensive high-availability capabilities, including VSS and EVN. Furthermore,
innovative features such as redundant hot-swappable fans and power supplies with AC-to-DC and DC-toAC failover remove single points of failure in network.
•• Application monitoring: Application monitoring is enhanced through Flexible NetFlow and eight sessions of
line-rate bidirectional Switched Port Analyzer (SPAN)/​Remote Switched Port Analyzer (RSPAN).
•• Security: These switches support Cisco TrustSec technology as well as robust Control Plane Policing
(CoPP) to address denial-of-service (DoS) attacks.
Product Overview
Hardware Features
WSC4500X16SFP+
WSC4500X-F16SFP+
WSC4500X24X-IPB
WSC4500X24X-ES
WSC4500X32SFP+
WSC4500X-F32SFP+
WSC4500X40X-ES
Height
1RU
1RU
1RU
1RU
1RU
1RU
1RU
Dimension
(H x W x D)
Inches (cm)
1.75 (4.4) x
17.25 (43.8)
x 21.875
(55.6)
1.75 (4.4) x
17.25 (43.8)
x 21.875
(55.6)
1.75 (4.4) x
17.25 (43.8)
x 21.875
(55.6)
1.75 (4.4) x
17.25 (43.8)
x 21.875
(55.6)
1.75 (4.4) x
17.25 (43.8)
x 21.875
(55.6)
1.75 (4.4) x
17.25 (43.8)
x 21.875
(55.6)
1.75 (4.4) x
17.25 (43.8)
x 21.875
(55.6)
Power
Redundancy
1+1 AC or
DC
1+1 AC or
DC
1+1 AC or
DC
1+1 AC or
DC
1+1 AC or
DC
1+1 AC or
DC
1+1 AC or
DC
Unit Weight
Pounds
(Kilograms)
23 lb
(10.43 kg)
23 lb
(10.43 kg)
24 lb
(10.89 kg)
24 lb
(10.89 kg)
24 (10.89)
24 (10.89)
24 (10.89)
Hot Swappable
Fans
(N+1
redundancy)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Avg/​Max Power
Consumption
330/​400
Watts
330/​400
Watts
330/​400
Watts
330/​400
Watts
330/​400
Watts
330/​400
Watts
330/​400
Watts
Airflow
Front to
Back
Back to
Front
Front to
Back
Front to
Back
Front to
Back
Back to
front
Front to
Back
Rack Mounting
Options
Front
and Rear
Mount
Front
and Rear
Mount
Front
and Rear
Mount
Front
and Rear
Mount
Front
and Rear
Mount
Front
and Rear
Mount
Front
and Rear
Mount
Uplink/​Network
Module Optic
Types
(All 8 ports)
SFP/​SFP+
Optics
SFP/​SFP+
Optics
SFP/​SFP+
Optics
SFP/​SFP+
Optics
SFP/​SFP+
Optics
SFP/​SFP+
Optics
SFP/​SFP+
Optics
Optics
LR, SR, ER,
LRM, ZR,
DWDM,
CWDM,
GLC-T
LR, SR, ER,
LRM, ZR*,
DWDM,
CWDM,
GLC-T
LR, SR, ER,
LRM, ZR,
DWDM,
CWDM,
GLC-T
LR, SR, ER,
LRM, ZR,
DWDM,
CWDM,
GLC-T
LR, SR, ER,
LRM, ZR,
DWDM,
CWDM,
GLC-T
LR, SR, ER,
LRM, ZR*,
DWDM,
CWDM,
GLC-T
LR, SR, ER,
LRM, ZR,
DWDM,
CWDM,
GLC-T
Environmental
2-12
Chapter 2: Switching
Ports
Maximum Gigabit 16
Ethernet (Fiber)
Ports1
16
24
24
32
32
40
16
16
24
24
32
32
40
Performance/​Scalability
Switching
Capacity
320 Gbps
320 Gbps
480 Gbps
480 Gbps
800 Gbps
800 Gbps
800 Gbps
Throughput
225 Mpps
225 Mpps
225 Mpps
225 Mpps
250 Mpps
for IPv4
250 Mpps
for IPv4
250 Mpps
for IPv4
110 Mpps
110 Mpps
110 Mpps
110 Mpps
125 Mpps
for IPv6
125 Mpps
for IPv6
125 Mpps
for IPv6
Routes
Supported
64K for
IPv4 32K
for IPv6
64K for
IPv4 32K
for IPv6
64K for
IPv4 32K
for IPv6
64K for
IPv4 32K
for IPv6
256K for
IPv4 128K
for IPv6
256K for
IPv4 128K
for IPv6
256K for
IPv4 128K
for IPv6
MAC Addresses
55K
55K
55K
55K
55K
55K
55K
Per VLAN
Spanning Tree
(PVST) Protocol
and VLAN IDs
4094
4094
4094
4094
4094
4094
4094
Switched Virtual
Interfaces (SVIs)
4094
4094
4094
4094
4094
4094
4094
Active VLANs
4094
4094
4094
4094
4094
4094
4094
Multicast Routes
24K
24K
24K
24K
32K
32K
32K
Security and
Quality-ofService (QoS)
Hardware Entries
64K
Ingress
64K
Ingress
64K
Ingress
64K
Ingress
64K
Ingress
64K
Ingress
64K
Ingress
64K
Egress
64K
Egress
64K
Egress
64K
Egress
64K
Egress
64K
Egress
64K
Egress
Switched Port
Analyzer (SPAN)
8
8
8
8
8
8
8
Bidirectional
Bidirectional
Bidirectional
Bidirectional
Bidirectional
Bidirectional
Bidirectional
Shared Buffer
32 MB
32 MB
32 MB
32 MB
32 MB
32 MB
32 MB
CPU
Dual Core
1.5GHZ
Dual Core
1.5GHZ
Dual Core
1.5GHZ
Dual Core
1.5GHZ
Dual Core
1.5GHZ
Dual Core
1.5GHZ
Dual Core
1.5GHZ
Synchronous
Dynamic RAM
(SDRAM)
4 GB
4 GB
4 GB
4 GB
4 GB
4 GB
4 GB
IPv6 Support
Hardware
Switched
Hardware
Switched
Hardware
Switched
Hardware
Switched
Hardware
Switched
Hardware
Switched
Hardware
Switched
USB Port
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Optional SD Card
Yes
Yes
Yes
Yes
Yes
Yes
Yes
1
Both the 32-port and 16-port versions can be configured with an optional expansion network module. Refer to product
data sheet for details.
Catalyst 4500-X Switches
WS-C4500X-16SFP+
Catalyst 4500-X 16 Port 10GE IP Base, Front-to-Back Cooling i.e. Port Side to Power Supply
Cooling (No P/​S)
WS-C4500X-F-16SFP+
Catalyst 4500-X 16 Port 10GE IP Base, Back-to-Front Cooling i.e. Power Supply Side to Port Side
Cooling (No P/​S)
WS-C4500X-24X-IPB
Catalyst 4500-X 24 Port 10GE IP Base, Front-to-Back Cooling i.e. Port Side to Power Supply
Cooling (No P/​S)
WS-C4500X-24X-ES
Catalyst 4500-X 24 Port 10GE Enterprise Services, Front-to-Back Cooling i.e. Port Side to Power
Supply Cooling (No P/​S)
WS-C4500X-32SFP+
Catalyst 4500-X 32 Port 10GE IP Base, Front-to-Back Cooling i.e. Port Side to Power Supply
Cooling (No P/​S)
WS-C4500X-F-32SFP+
Catalyst 4500-X 32 Port 10GE IP Base, Back-to-Front Cooling i.e. Power Supply Side to Port Side
Cooling (No P/​S)
WS-C4500X-40X-ES
Catalyst 4500-X 40 Port 10G Enterprise Services, Front-to-Back Cooling Port Side to Power
Supply Cooling (No P/​S)
C4KX-NM-8SFP+
Catalyst 4500-X 8 Port 10GE Network Module
Chapter 2: Switching
2-13
Switching
Maximum 10
Gigabit Ethernet
(fiber) Ports1
Catalyst 4500-X Software
C4500X-LIC=
Base product ID for software upgrade licenses on Catalyst 4500-X (paper delivery)
C4500X-IPB
Catalyst 4500-X IP BASE software license
C4500X-16P-IP-ES
Catalyst 4500-X 16-port IP BASE to Enterprise Services upgrade license
C4500X-IP-ES
Catalyst 4500-X 32-port IP BASE to Enterprise Services upgrade license
L-C4500X-LIC=
Catalyst 4500-X Base product ID for software upgrade licenses (electronic delivery)
L-C4500X-16P-IP-ES
Catalyst 4500-X 16-port IP BASE to Enterprise Services upgrade license (electronic
delivery)
L-C4500X-IP-ES
Catalyst 4500-X 32-port IP BASE to Enterprise Services upgrade license (electronic
delivery)
For More Information
http:/​/​www.cisco.com/​go/​4500x
Cisco Catalyst 4900M Series Switch
The Cisco Catalyst 4900M Series Switch is a Layer 2–4
fixed-configuration switch that offers high performance
for top-of-rack server switching and for small and
midsize aggregation deployments. The switch offers high
performance, deterministic low latency, full IPv6 hardware
forwarding, and media flexibility in a compact 2-rack-unit
(2RU) form factor.
Ideal for Companies That Need These Features
Cisco Catalyst 4900M
•• Flexibility of 1-Gigabit Ethernet and 10-Gigabit Ethernet ports in the same switch
•• Full media flexibility for Gigabit Ethernet and 10-Gigabit Ethernet fiber and copper connectivity
•• Wire-speed Layer 2 and Layer 3 switching at speeds less than 3 microseconds
•• Up to 24 ports of 10 Gigabit Ethernet and up to 40 ports of 1 Gigabit Ethernet in 2 rack units (2RU)
with dual power supplies
•• Nonblocking Layer 2, 3, and 4 10/​100/​1000 Gigabit Ethernet, 1000BASE-X, and 10-Gigabit
Ethernet performance
Main Features and Benefits
••
••
••
••
The Cisco Catalyst 4900M Switch provides low-latency and wire-speed switching.
The switch provides up to 40 10/​100/​1000 ports and up to 24 10-Gigabit Ethernet ports (X2).
The switch has redundant hot-swappable AC or DC power supplies with a hot-swappable fan tray.
Small Form-Factor Pluggable (SFP) or X2 flexibility on fiber port interfaces covers a wide range of cabling
distances.
•• Advanced IPv4 and IPv6 Unicast routing protocols (Open Shortest Path First [OSPF], Enhanced IGRP
[EIGRP], Intermediate System-to-Intermediate System [IS-IS], and Border Gateway Protocol Version 4
[BGPv4]) are supported for load balancing and constructing scalable networks.
•• Advanced IPv4 and IPv6 Multicast routing protocols (including Multicast Listener Discovery Versions 1 and
2 [MLDv1 and v2] snooping) are supported.
•• Intelligent quality of service (QoS) and traffic management, including sharing, shaping, and strict-priority
configurations, determine scheduling of egress traffic.
Specifications
Feature
Cisco 4900M
Forwarding bandwidth (Gbps)
320
Maximum stack members
0
Packets per second (Mpps)
250
MAC addresses supported
55,000
Routes supported
256,000
Onboard memory (DRAM)
512MB
10 GbE copper density
16
Gigabit Ethernet SFP density (Using Twin Gigabit)
32
10G X2 fiber port density
24
2-14
Chapter 2: Switching
40
10/​100 density
0
AC/​DC support
AC/​DC
Dimensions (H x W x D)
3.5 x 17.2 x 17.9in (89 x 437 x 455 cm)
Unit weight
25 to 39 (11.3 to 17.6kgs)
Switching
10/​100/​1000 density
Online model comparison chart: http:/​/​www.cisco.com/​en/​US/​products/​ps6021/​prod_models_comparison.html
Selected Part Numbers and Ordering Information
Cisco Catalyst 4900M Switch Series
WS-C4900M
Cisco Catalyst 4900M 8-port wire speed 10GE base system
WS-X4904-10GE
4 port wire speed 10GE card
WS-X4908-10GE
8 port 2:1 10 GE card
WS-X4920-GB-RJ45
20 port wire speed 10/​100/​1000 RJ45 card
WS-X4908-10G-RJ45
8 port 2:1 10GE/​1GE copper card
PWR-C49M-1000AC
4900M AC power supply, 1000 watts
PWR-C49M-1000DC
4900M DC power supply 1000 watts
For More Information
http:/​/​www.cisco.com/​go/​catalyst4900
Cisco Catalyst 4900 Series Switches
The Cisco Catalyst 4900 Series Switches are Layer
2–4 fixed-configuration switches that offer high
performance for data centers and branch-office
core. The Cisco Catalyst 4900 Series offers high
performance, low latency in a compact 1-rack-unit (1RU) form factor.
Ideal for Companies That Need These Features
Cisco Catalyst 4948E
Cisco Catalyst
4948E-F
•• 48 ports of 1-Gigabit Ethernet switching in 1 rack unit (1RU) with dual power supplies with four
10-Gigabit Ethernet uplinks
•• Nonblocking Layer 2, 3, and 4 10/​100/​1000 1-Gigabit Ethernet performance with 10-Gigabit
Ethernet uplinks
•• Option of front-to-back or back-to-front airflow
•• Application visibility through NetFlow-lite and eight line-rate bidirectional Switched Port Analyzer/​
Remote SPAN (SPAN/​RSPAN) ports
Main Features and Benefits
•• Consistent low-latency and wire-speed switching
•• Redundant internal AC or DC power supplies with a hot-swappable fan tray
•• Small Form-Factor Pluggable (SFP) or Small Form-Factor Pluggable Plus (SFP+) flexibility on fiber port
interfaces to cover a wide range of cabling distances
•• Optimized to handle microbursts with centralized buffer architecture
•• Investment protection through data center design with dual-stack IPv4 and IPv6 support
•• Advanced quality of service (QoS) with eight configurable queues for each port
•• Data center optimization with true front-to-back and back-to-front airflow
•• Enhanced manageability through bidirectional Switched Port Analyzer (SPAN) and Remote SPAN (RSPAN)
sessions
•• Enhanced application visibility with NetFlow-lite on Cisco Catalyst 4948E and Catalyst 4948E-F
•• Packet-rate policer, control-plane and packet policer, and dynamic buffer limiting (DBL) for increased
security and network control
Specifications
Feature
Cisco 4948E and 4948E-F
Forwarding bandwidth (Gbps)
176
Maximum stack members
0
Total stack bandwidth (Gbps)
0
Chapter 2: Switching
2-15
Packets per second (Mpps)
131
MAC addresses supported
55,000
Routes supported
57,000
Onboard memory (DRAM)
512MB
10 GE density
4
Gigabit Ethernet GBIC/​SFP
density
48
10 GE XENPAK/​X2 port density
4 SFP+
10/​100/​1000 density
48
10/​100 density
0
Max. watt power consumption
300
AC/​DC support
AC/​DC
Dimensions (H x W x D)
1.75 x 17.5 x 19.4 in
Unit weight
14 lbs
Online model comparison chart: http:/​/​www.cisco.com/​en/​US/​products/​ps6021/​prod_models_comparison.html
Selected Part Numbers and Ordering Information
Cisco Catalyst 4900 Switch Series
WS-C4948E
Cisco Catalyst 4948E 48 10/​100/​1000(RJ45)+4 SFP+, opt sw, no p/​s
WS-C4948E-S
Cisco Catalyst 4948E 48 10/​100/​1000(RJ45)+4 SFP+, IP Base IOS, AC p/​s
WS-C4948E-E
Cisco Catalyst 4948E 48 10/​100/​1000(RJ45)+4 SFP+, Ent Ser IOS, AC p/​s
WS-C4948E-BDL
Green Bundle 10x WS-C4948E
WS-C4948E-F
Cisco Catalyst 4948E-F 48 10/​100/​1000(RJ45)+4 SFP+, opt sw, no p/​s
WS-C4948E-F-S
Cisco Catalyst 4948E-F 48 10/​100/​1000(RJ45)+4 SFP+, IP Base IOS, AC p/​s
WS-C4948E-F-E
Cisco Catalyst 4948E-F 48 10/​100/​1000(RJ45)+4 SFP+, Ent Ser IOS, AC p/​s
WS-C4948E-F-BDL
Green Bundle 10xWS-C4948E-F
For More Information
http:/​/​www.cisco.com/​go/​catalyst4900
Cisco Catalyst 3750 v2 Series Switches
The Cisco Catalyst 3750 v2 Series of Fast Ethernet switches provide
Layer 2–4 switching and intelligent network services for branch-office
and campus enterprise networks. The switches feature Cisco StackWise
technology for simplified operations and network resiliency.
Ideal for Companies That Need These Features
Cisco Catalyst 3750 v2 •• 10-/​100-Mbps performance for traditional workspaces and branch-office locations
•• Enhanced business productivity, resiliency, security, and scalability
•• Quick deployment and easy network management
•• Deployment of IP telephony and wirelessAdvanced Layer 3 services such as dynamic IP routing
Main Features and Benefits
•• Cisco StackWise technology: One IP address and one command-line interface (CLI) simplify
management. A 32-Gbps resilient architecture speeds convergence, and 1:N stack master redundancy
and Layer 3 uplink resilience as well as cross-stack Cisco EtherChannel technology and quality of service
(QoS) increase availability. Autoconfiguration and Cisco IOS Software check and update accelerate
deployment, and hot add and delete of switches keep the stack running.
•• Availability: These switches offer fault tolerance, load balancing, and rapid recovery; increased available
bandwidth with Per-VLAN Spanning Tree Plus (PVST+) by allowing traffic on redundant links; and sub-100millisecond convergence with Flexlink technology.
•• Power over Ethernet (PoE): The switches provide 370W PoE, which simplifies IP telephony, wireless, and
video-surveillance deployments; intelligent power management features; and PoE combined with Fast
Ethernet or Gigabit Ethernet.
•• Layer 3: The switches support advanced routing protocols such as Open Shortest Path First (OPSF),
Enhanced Interior Gateway Routing Protocol (EIGRP), and Policy-Based Routing (PBR) to increase network
scale; equal cost routing as well as multicast routing such as Protocol Independent Multicast (PIM); Virtual
Route Forwarding Lite (VRF-Lite) to secure traffic; and IPv6.
2-16
Chapter 2: Switching
Specifications
Feature
Cisco 3750V2- Cisco 3750V2- Cisco 3750V2- Cisco 3750V2- Cisco 3750V224TS
48TS
24PS
48PS
24FS
Forwarding bandwidth
(Gbps)
32
32
32
32
32
Maximum stack members
9
9
9
9
9
Total stack bandwidth
(Gbps)
32
32
32
32
32
Packets per second (Mpps)
6.5
13.1
6.5
13.1
6.5
MAC addresses supported
12,000
12,000
12,000
12,000
12,000
Routes supported
11,000
11,000
11,000
11,000
11,000
10 GE density
0
0
0
0
0
Gigabit Ethernet GBIC/​SFP
density
2
4
2
4
2
10 GE XENPAK/​X2 port
density
0
0
0
0
0
10/​100/​1000 density
0
0
0
0
0
10/​100 density
24
48
24
48
0
100BASE-FX density
0
0
0
0
24
Measured 100%
Throughput power
consumption (with max.
15.4 W PoE loads)
39
57
444
458
61
PoE: Max. 802.3af Class 3
devices (15.4W)
-
-
24
24
-
PoE: Max. 802.3af Class 2
devices (7.3W)
-
-
24
48
-
AC/​DC support
AC only
AC only
AC only
AC only
AC only
Dimensions
(H x W x D)
1.73 x 17.46 x
11.62 in.
(4.4 x 44.3 x 29.5
cm.)
1.73 x 17.46 x
11.62 in.
(4.4 x 44.3 x 29.5
cm.)
1.73 x 17.46 x
11.62 in.
(4.4 x 44.3 x 29.5
cm.)
1.73 x 17.46 x
11.62 in.
(4.4 x 44.3 x 29.5
cm.)
1.73 x 17.5 x
11.8 in.
(4.4 x 44.5 x 30.1
cm.)
Unit weight
8.2 lbs. (3.7 kgs.)
9.2 lbs. (4.2 kgs.)
10 lbs. (4.6 kgs.)
11 lbs. (5.0 kgs.)
9.15 lbs.
(4.15 kgs.)
Selected Part Numbers and Ordering Information
Cisco Catalyst 3750 Series 10/​100 Workgroup Switches
WS-C3750V2-24FS-S
Cisco Catalyst 3750v2-24 100BaseFX + 2 SFP Standard Multilayer Image
WS-C3750V2-24PS-S
Cisco Catalyst 3750v2-24 10/​100 PoE + 2 SFP Standard Image
WS-C3750V2-24PS-E
Cisco Catalyst 3750v2-24 10/​100 PoE + 2 SFP Enhanced Image
WS-C3750V2-24TS-S
Cisco Catalyst 3750v2-24 10/​100 + 2 SFP Standard Multilayer Image
WS-C3750V2-24TS-E
Cisco Catalyst 3750v2-24 10/​100 + 2 SFP Enhanced Multilayer Image
WS-C3750V2-48PS-S
Cisco Catalyst 3750v2-48 10/​100 PoE + 4 SFP Standard Image
WS-C3750V2-48PS-E
Cisco Catalyst 3750v2-48 10/​100 PoE + 4 SFP Enhanced Image
WS-C3750V2-48TS-S
Cisco Catalyst 3750v2-48 10/​100 + 4 SFP Standard Multilayer Image
WS-C3750V2-48TS-E
Cisco Catalyst 3750v2-48 10/​100 + 4 SFP Enhanced Multilayer Image
For More Information
http:/​/​www.cisco.com/​go/​catalyst3750
Chapter 2: Switching
2-17
Switching
•• Quality of service (QoS): Traffic shaping smooths a sudden traffic flow outburst without dropping packets;
Shaped Round Robin guarantees bandwidth to mission-critical applications; and Scavenger Queuing
protects against worms overloading resources.
•• Management: Cisco Smartports quicken and simplify configuration of advanced Cisco Catalyst intelligent
capabilities. Express setup facilitates quick and easy setup through a web interface, and resource
templates help tailor switch resources for the application.
•• Security: Dynamic Host Configuration Protocol (DHCP) Snooping allows only trusted ports to relay
DHCP messages, eliminating rogue DHCP servers. Cisco Network Admission Control (NAC) prevents
the propagation of costly worms and viruses; Dynamic ARP Inspection and IP Source Guard prevent
against man-in-the-middle attacks; 802.1x and Identity-Based Network Services allow only authorized
persons on the network; and port security prevents MAC address flooding attacks.
•• Cisco EnergyWise technology helps reduce companywide power consumption and carbon footprint.
•• These switches have a limited lifetime warranty.
Cisco Catalyst 3750-X Series Switch
The Cisco Catalyst 3750X Series Switches are an enterprise-class
line of stackable switches. These switches provide high availability,
scalability, security, energy efficiency, and ease of operation with
innovative features such as Cisco StackPower technology, IEEE 802.3at
Power over Ethernet Plus (PoE+) configurations, optional network
modules, redundant power supplies, and MAC Security (MACsec)
features.
The Cisco Catalyst 3750X Series with Cisco StackWise Plus technology provides scalability, ease of
management, and investment protection for evolving business needs. The Cisco Catalyst 3750X enhances
productivity by enabling applications such as IP telephony, wireless, and video for the Borderless Networks
experience.
Ideal for Companies That Need These Features
Cisco Catalyst 3750-X
•• In-depth security solutions with Cisco TrustSec technology
•• Video with medianet
•• High availability with best-in-class resiliency capabilities
•• Most efficient and comprehensive Power over Ehternet (PoE) support in the industry
•• Quick deployment and easy network management
Cisco Catalyst 3750X24T-L
•• Low-density access with switch stacking capability, LAN Base feature set, and optional two
10-Gigabit Ethernet Small Form-Factor Pluggable Plus (SFP+) uplinks
Cisco Catalyst 3750X48T-L
•• Medium-density access with switch stacking capability, LAN Base feature set, and optional two
10-Gigabit Ethernet SFP+ uplinks
Cisco Catalyst 3750X24P-L
•• Low-density access with switch stacking capability, LAN Base feature set, PoE+, and optional
two 10-Gigabit Ethernet SFP+ uplinks
Cisco Catalyst 3750X48P-L
•• Medium-density access with switch stacking capability, LAN Base feature set, PoE+, and
optional two 10-Gigabit Ethernet SFP+ uplinks
Cisco Catalyst
3750X-48PF-L
•• Medium-density access with switch stacking capability, LAN Base feature set, PoE+, two
optional 10-Gigabit Ethernet SFP+ uplinks, and 1100 AC power supply
Cisco Catalyst 3750X24T-S
•• Low-density access with switch stacking capability, IP Base feature set, and optional two
10-Gigabit Ethernet SFP+ uplinks
Cisco Catalyst 3750X48T-S
•• Medium-density access with switch stacking capability, IP Base feature set, and optional two
10-Gigabit Ethernet SFP+ uplinks
Cisco Catalyst 3750X24P-S
•• Low-density access with switch stacking capability, IP Base feature set, PoE+, and optional two
10-Gigabit Ethernet SFP+ uplinks
Cisco Catalyst 3750X48P-S
•• Medium-density access with switch stacking capability, IP Base feature set, PoE+, and optional
two 10-Gigabit Ethernet SFP+ uplinks
Cisco Catalyst
3750X-48PF-S
•• Medium-density access with switch stacking capability, IP Base feature set, PoE+, optional two
10-Gigabit Ethernet SFP+ uplinks, and 1100W AC power supply
Cisco Catalyst 3750X24T-E
•• Low-density access with switch stacking capability, IP Services feature set, and optional two
10-Gigabit Ethernet SFP+ uplinks
Cisco Catalyst 3750X48T-E
•• Medium-density access with switch stacking capability, IP Services feature set, and optional
two 10-Gigabit Ethernet SFP+ uplinks
Cisco Catalyst 3750X24P-E
•• Low-density access with switch stacking capability, IP Services feature set, PoE+, and optional
two 10-Gigabit Ethernet SFP+ uplinks
Cisco Catalyst 3750X48P-E
•• Medium-density access with switch stacking capability, IP Services feature set, PoE+, and
optional two 10-Gigabit Ethernet SFP+ uplinks
Cisco Catalyst
3750X-48PF-E
•• Medium-density access with switch stacking capability, IP Services feature set, PoE+, optional
two 10-Gigabit Ethernet SFP+ uplinks, and 1100W AC power supply
Cisco Catalyst C3750X12S-S
•• Aggregation solution for the small core, midmarket, and branch office, stackable 12-Gigabit
Ethernet SFP Ethernet ports, with 350W AC power supply, 1 rack unit (1RU), and IP Base feature
set
Cisco Catalyst C3750X24S-S
•• Aggregation solution for the small core, midmarket, and branch office, stackable 24-Gigabit
Ethernet SFP Ethernet ports, with 350W AC power supply, 1RU, and IP Base feature set
Cisco Catalyst C3750X12S-E
•• Aggregation solution for the small core, midmarket, and branch office, stackable 12-Gigabit
Ethernet SFP Ethernet ports, with 350W AC power supply, 1RU, and IP Services feature set
Cisco Catalyst C3750X24S-E
•• Aggregation solution for the small core, midmarket, and branch office, stackable 24-Gigabit
Ethernet SFP Ethernet ports, with 350W AC power supply, 1RU, and IP Services feature set
Main Features and Benefits
•• 24 and 48 10/​100/​1000 Power over Ethernet Plus (PoE+), non- PoE models, and 12- and 24-Gigabit
Ethernet Small Form-Factor (SFP) port models
2-18
Chapter 2: Switching
••
••
••
••
••
••
••
••
••
••
••
Specifications
Feature
Cisco
3750X-24T
Cisco
3750X-48T
Cisco
3750X-24P
Cisco
3750X-48P
Cisco
3750X-48PF
Forwarding
bandwidth
(Gbps)
160
160
160
160
160
Maximum stack
members
9
9
9
9
9
Total stack
bandwidth
(Gbps)
64
64
64
64
64
Packets per
second (Mpps)
65.5
101.2
65.5
101.2
101.2
MAC addresses
supported
12,000
12,000
12,000
12,000
12,000
Routes
supported
11,000
11,000
11,000
11,000
11,000
10 GE density
2
2
2
2
2
10 GE SFP+
2
2
2
2
2
10/​100/​1000
density
24
48
24
48
48
10/​100 density
24
48
24
48
48
100BASE-FX
density
0
0
0
0
0
Measured 100%
Throughput
power
consumption
(without PoE
loads, 1 Gps
uplink module)
93.5
120.4
99.3
133.9
137.2
PoE: Max.
802.3af Class 3
devices (15.4W)
-
-
24
48
48
PoE: Max.
802.3af Class 2
devices (7.3W)
-
-
24
48
48
AC/​DC support
AC and DC
AC and DC
AC and DC
AC and DC
AC and DC
Dimensions
(H x W x D)
1.75 x 17.5 x 18.0 in
(4.45 x 44.5 x 46.0
cm.)
1.75 x 17.5 x 18.0 in
(4.45 x 44.5 x 46.0
cm.)
1.75 x 17.5 x 18.0 in
(4.45 x 44.5 x 46.0
cm)
1.75 x 17.5 x 18.0 in
(4.45 x 44.5 x 46.0
cm.)
1.75 x 17.5 x 19.5 in
(4.45 x 44.5 x 49.5
cm.)
Unit weight
15.6 lbs.
(7.1 kgs.)
16.3 lbs.
(7.4 kgs.)
15.8 lbs.
(7.2 kgs.)
16.5 lbs.
(7.5 kgs.)
16.7 lbs.
(7.6 kgs.)
Chapter 2: Switching
2-19
Switching
••
Four optional uplink network modules with Gigabit Ethernet or 10-Gigabit Ethernet ports
Industry-first PoE+ with 30W power on all ports in 1-rack-unit (1RU) form factor
Dual redundant, modular power supplies and fans
MAC Security (MACsec) hardware-based encryption
Flexible NetFlow and switch-to-switch hardware encryption with the uplink service module and Open
Shortest Path First (OSPF) for routed access in IP Base image
IPv4 and IPv6 routing, multicast routing, advanced quality of service (QoS), and security features in
hardware
Enhanced limited lifetime warranty (LLW) with next-business-day (NBD) advance hardware replacement
and 90-day access to Cisco Technical Assistance Center (TAC) support
Enhanced Cisco EnergyWise technology for operational cost optimization by measuring actual power
consumption of the PoE devices, reporting, and reducing energy consumption across the network
USB Type-A and Type-B ports for storage and console, respectively, and an out-of-band Ethernet
management port
Cisco StackPower technology: An innovative feature and industry first for sharing power among stack
members
Cisco StackWise Plus technology for ease of use and resiliency with 64 Gbps of throughput
Investment protection with backward compatibility with all other models of Cisco Catalyst 3750 Series
Switches
Feature
Cisco
3750X-12S-S
Cisco
3750X-24S-S
Cisco
3750X-12S-SE
Cisco
3750X-24S-E
Forwarding bandwidth (Gbps)
160
160
160
160
Maximum stack members
9
9
9
9
Total stack bandwidth (Gbps)
64
64
64
64
Packets per second (Mpps)
35.7
65.5
35.7
65.5
MAC addresses supported
12,000
12,000
12,000
12,000
Routes supported
11,000
11,000
11,000
11,000
10 GE density
2
2
2
2
10 GE SFP+
2
2
2
2
10/​100/​1000 density
12
24
12
24
Measured 100% Throughput
power consumption (without PoE
load, I Gbps uplink module)
87.1
108.9
87.1
108.9
AC/​DC support
AC and DC
AC and DC
AC and DC
AC and DC
Dimensions
(H x W x D)
1.75 x 17.5 x 18.0 in
(4.45 x 44.5 x 46.0
cm.)
1.75 x 17.5 x 18.0 in
(4.45 x 44.5 x 46.0
cm.)
1.75 x 17.5 x 18.0 in
(4.45 x 44.5 x 46.0
cm.)
1.75 x 17.5 x 18.0 in
(4.45 x 44.5 x 46.0 cm.)
Unit weight
15. lbs. (6.8 kgs.)
15. 4 lbs. (7.0 kgs.)
15. lbs. (6.8kgs.)
15. 4 lbs. (7.0 kgs.)
Online model comparison chart:
http:/​/​www.cisco.com/​en/​US/​products/​ps10745/​prod_models_comparison.html
Selected Part Numbers and Ordering Information
Catalyst 3750-X Series 10/​100/​1000 Workgroup Switches1
WS-C3750X-24T-L
Cisco 3750-X stackable 24 10/​100/​1000 Ethernet ports, with 350W AC power supply
1 RU, LAN Base feature set (Stackpower cables need to be purchased separately)
WS-C3750X-48T-L
Cisco 3750-X stackable 48 10/​100/​1000 Ethernet ports, with 350W AC power supply
1 RU, LAN Base feature set (Stackpower cables need to be purchased separately)
WS-C3750X-24P-L
Cisco 3750-X stackable 24 10/​100/​1000 Ethernet PoE+ ports, with 715W AC power supply
1 RU, LAN Base feature set (Stackpower cables need to be purchased separately)
WS-C3750X-48P-L
Cisco 3750-X stackable 48 10/​100/​1000 Ethernet PoE+ ports, with 715W AC power supply
1 RU, LAN Base feature set (Stackpower cables need to be purchased separately)
WS-C3750X-48PF-L
Cisco 3750-X stackable 48 10/​100/​1000 Ethernet PoE+ ports, with 1100W AC power supply
1 RU, LAN Base feature set (Stackpower cables need to be purchased separately)
WS-C3750X-24T-S
Cisco 3750-X stackable 24 10/​100/​1000 Ethernet ports, with 350W AC power supply
1 RU, IP Base feature set
WS-C3750X-48T-S
Cisco 3750-X stackable 48 10/​100/​1000 Ethernet ports, with 350W AC power supply
1 RU, IP Base feature set
WS-C3750X-24P-S
Cisco 3750-X stackable 24 10/​100/​1000 Ethernet PoE+ ports, with 715W AC Power Supply
1 RU, IP Base feature set
WS-C3750X-48P-S
Cisco 3750-X stackable 48 10/​100/​1000 Ethernet PoE+ ports, with 715W AC Power Supply
1 RU, IP Base feature set
WS-C3750X-48PF-S
Cisco 3750-X stackable 48 10/​100/​1000 Ethernet PoE+ ports, with 1100W AC power supply
1 RU, IP Base feature set
WS-C3750X-24T-E
Cisco 3750-X stackable 24 10/​100/​1000 Ethernet ports, with 350W AC power supply
1 RU, IP Services feature set
WS-C3750X-48T-E
Cisco 3750-X stackable 48 10/​100/​1000 Ethernet ports, with 350W AC power supply
1 RU, IP Services feature set
WS-C3750X-24P-E
Cisco 3750-X stackable 24 10/​100/​1000 Ethernet PoE+ ports, with 715W AC Power Supply
1 RU, IP Services feature set
WS-C3750X-48P-E
Cisco 3750-X stackable 48 10/​100/​1000 Ethernet PoE+ ports, with 715W AC Power Supply
1 RU, IP Services feature set
WS-C3750X-48PF-E
Cisco 3750-X stackable 48 10/​100/​1000 Ethernet PoE+ ports, with 1100W AC power supply
1 RU, IP Services feature set
WS-C3750X-12S-S
Stackable 12 GE SFP Ethernet ports, with 350W AC power supply 1 RU, IP Base feature set
WS-C3750X-24S-S
Stackable 24 GE SFP Ethernet ports, with 350W AC power supply 1 RU, IP Base feature set
WS-C3750X-12S-E
Stackable 12 GE SFP Ethernet ports, with 350W AC power supply 1 RU, IP Services feature set
WS-C3750X-24S-E
Stackable 24 GE SFP Ethernet ports, with 350W AC power supply 1 RU, IP Services feature set
1
L=LAN Base; S=IP Base; E=IP Services
For More Information
http:/​/​www.cisco.com/​go/​3750x
2-20
Chapter 2: Switching
Cisco Catalyst 3560 v2 Series Switches
Switching
The Cisco Catalyst 3560 v2 Series Switches are fixedconfiguration switches combining Fast Ethernet connectivity
and Power over Ethernet (PoE) for branch-office and campus
enterprise networks.
Ideal for Companies That Need These Features
Cisco Catalyst 3560 v2 •• 10-/​100-Mbps performance for traditional workspaces and branch-office locations
Series
•• Enhanced business productivity, resiliency, security, and scalability
•• Quick deployment and easy network management
•• Advanced Layer 3 services such as dynamic IP routing
Main Features and Benefits
•• Availability: The Cisco Catalyst 3560 Series Switches offer fault tolerance, load balancing, and rapid
recovery; increasing available bandwidth with Per-VLAN Spanning Tree Plus (PVST+) by allowing traffic on
redundant links; and sub-100-millisecond convergence with Flexlink technology.
•• Power over Ethernet (PoE): The switches provide 370W PoE, which simplifies IP telephony, wireless, and
video-surveillance deployments; intelligent power-management features; and PoE combined with Fast
Ethernet or Gigabit Ethernet.
•• Layer 3: The switches support advanced routing protocols such as Open Shortest Path First (OPSF),
Enhanced Interior Gateway Routing Protocol (EIGRP), and Policy-Based Routing (PBR) to increase network
scale; equal cost routing as well as multicast routing such as Protocol Independent Multicast (PIM); Virtual
Route Forwarding Lite (VRF-Lite) to secure traffic; and IPv6.
•• Quality of service (QoS): Traffic shaping smooths a sudden traffic flow outburst without dropping packets;
Shaped Round Robin guarantees bandwidth to mission-critical applications; and Scavenger Queuing
protects against worms overloading resources.
•• Management: Cisco Smartports quicken and simplify configuration of advanced Cisco Catalyst intelligent
capabilities. Express setup facilitates quick and easy setup through a web interface, and resource
templates help tailor switch resources for the application.
•• Security: Dynamic Host Configuration Protocol (DHCP) Snooping allows only trusted ports to relay
DHCP messages, eliminating rogue DHCP servers. Cisco Network Admission Control (NAC) prevents
the propagation of costly worms and viruses; Dynamic ARP Inspection and IP Source Guard prevent
against man-in-the-middle attacks; 802.1x and Identity-Based Network Services allow only authorized
persons on the network; and port security prevents MAC address flooding attacks.
•• Cisco EnergyWise technology helps reduce companywide power consumption and carbon footprint.
•• Cisco limited lifetime warranty.
Specifications
Feature
Cisco
3560V2-24TS
Cisco
3560V2-48TS
Cisco
3560V2-24PS
Cisco
3560V2-48PS
Cisco
3560V224TS-SD
32
Forwarding bandwidth (Gbps)
32
32
32
32
Packets per second (Mpps)
6.5
13.1
6.5
13.1
6.5
MAC addresses supported
12,000
12,000
12,000
12,000
12,000
Routes supported
11,000
11,000
11,000
11,000
11,000
Onboard memory (DRAM/​
Flash)
128/​32 MB
128/​32 MB
128/​16 MB
128/​16 MB
128/​32 MB
Gigabit Ethernet GBIC/​SFP
density
2
4
2
4
2
10/​100/​1000 density
0
0
0
0
0
10/​100 density
24
48
24
48
24
Measured 100% Throughput
power consumption (with Max.
15.4 W PoE loads)
24
41
435
452
24
PoE: Max. 802.3af Class 3
devices (15.4W)
-
-
24
24
-
PoE: Max. 802.3af Class 2
devices (7.3W)
-
-
24
48
-
Chapter 2: Switching
2-21
AC/​DC support
AC only
AC only
AC only
AC only
DC power
supply
Dimensions
(H x W x D)
1.73 x 17.46 x
11.62 in.; (4.4 x
44.3 x 29.5 cm.)
1.73 x 17.46 x
11.62 in.; (4.4 x
44.3 x 29.5 cm.)
1.73 x 17.46 x
11.62 in.; (4.4 x
44.3 x 29.5 cm.)
1.73 x 17.46 x
11.62 in.; (4.4 x
44.3 x 29.5 cm.)
1.73 x 17.46 x
11.62 in.; (4.4 x
44.3 x 29.5 cm.)
Unit weight
8.2 lbs. (3.7 kgs.) 9 lbs. (4 kgs.)
10 lbs. (4.6 kgs.)
11 lbs. (5 kgs.)
8 lbs. (3.7 kgs.)
Selected Part Numbers and Ordering Information
Cisco Catalyst 3560V2 Series 10/​100 Workgroup Switches
WS-C3560V2-48PS-S
Cisco Catalyst 3560G v2-48 10/​100 PoE + 4 SFP Standard Image
WS-C3560V2-48PS-E
Cisco Catalyst 3560G v2-48 10/​100 PoE + 4 SFP Enhanced Image
WS-C3560V2-24PS-S
Cisco Catalyst 3560G v2-24 10/​100 PoE + 2 SFP Standard Image
WS-C3560V2-24PS-E
Cisco Catalyst 3560G v2-24 10/​100 PoE + 2 SFP Enhanced Image
WS-C3560V2-48TS-S
Cisco Catalyst 3560G v2-48 10/​100 + 4 SFP Standard Image
WS-C3560V2-48TS-E
Cisco Catalyst 3560G v2-48 10/​100 + 4 SFP Enhanced Image
WS-C3560V2-24TS-S
Cisco Catalyst 3560G v2-24 10/​100 + 2 SFP Standard Image
WS-C3560V2-24TS-E
Cisco Catalyst 3560G v2-24 10/​100 + 2 SFP Enhanced Image
WS-C3560V2-24TS-SD
Cisco Catalyst 3560G v2-24 10/​100 + 2 SFP Standard Image with DC power supply
For More Information
http:/​/​www.cisco.com/​go/​catalyst3560
Cisco Catalyst 3560-X Series Switches
The Cisco Catalyst 3560-X Series Switches are an enterprise-class
line of standalone switches. These switches provide high availability,
scalability, security, energy efficiency, and ease of operation with
innovative features such as IEEE 802.3at Power over Ethernet Plus
(PoE+) configurations, optional network modules, redundant power
supplies, and MAC Security (MACsec) features. The Cisco Catalyst
3560-X enhances productivity by enabling applications such as IP
telephony, wireless, and video for a Borderless Networks experience.
Ideal for Companies That Need These Features
Cisco Catalyst
3560-X Series
•• In-depth security solutions with Cisco TrustSec technology
•• Video with medianet
•• High availability with best-in-class resiliency capabilities
•• Most efficient and comprehensive Power over Ethernet (PoE) support in the industry
•• Quick deployment and easy management of their network
•• Four optional uplink network modules with Gigabit Ethernet or 10-Gigabit Ethernet ports
Cisco Catalyst
3560X-24T-L
•• Low-density access, LAN Base feature set, and optional two 10-Gigabit Ethernet Small Form-Factor
Pluggable Plus (SFP+) uplinks
Cisco Catalyst
3560X-48T-L
•• Medium-density access, LAN Base feature set, and optional two 10-Gigabit Ethernet SFP+ uplinks
Cisco Catalyst
3560X-24P-L
•• Low-density access, LAN Base feature set, Power over Ethernet Plus (PoE+), and optional two
10-Gigabit Ethernet SFP+ uplinks
Cisco Catalyst
3560X-48P-L
•• Medium-density access, LAN Base feature set, PoE+, and optional two 10-Gigabit Ethernet SFP+
uplinks
Cisco Catalyst
3560X-48PF-L
•• Medium-density access, LAN Base feature set, PoE+, optional two 10-Gigabit Ethernet SFP+ uplinks,
and 1100-WAC power supply
Cisco Catalyst
3560X-24T-S
•• Low-density access, IP Base feature set, and optional two 10-Gigabit Ethernet SFP+ uplinks
Cisco Catalyst
3560X-48T-S
•• Medium-density access, IP Base feature set, and optional two 10-Gigabit Ethernet SFP+ uplinks
Cisco Catalyst
3560X-24P-S
•• Low-density access, IP Base feature set, PoE+, and optional two 10-Gigabit Ethernet SFP+ uplinks
Cisco Catalyst
3560X-48P-S
•• Medium-density access, IP Base feature set, PoE+, and optional two 10-Gigabit Ethernet SFP+ uplinks
Cisco Catalyst
3560X-48PF-S
•• Medium-density access, IP Base feature set, PoE+, optional two 10-Gigabit Ethernet SFP+ uplinks, and
1100-WAC power supply
2-22
Chapter 2: Switching
•• Low-density access, IP Services feature set, and optional two 10-Gigabit Ethernet SFP+ uplinks
Cisco Catalyst
3560X-48T-E
•• Medium-density access, IP Services feature set, and optional two 10-Gigabit Ethernet SFP+ uplinks
Cisco Catalyst
3560X-24P-E
•• Low-density access, IP Services feature set, PoE+, and optional two 10-Gigabit Ethernet SFP+ uplinks
Cisco Catalyst
3560X-48P-E
•• Medium-density access, IP Services feature set, PoE+, and optional two 10-Gigabit Ethernet SFP+
uplinks
Cisco Catalyst
3560X-48PF-E
•• Medium-density access, IP Services feature set, PoE+, optional two 10-Gigabit Ethernet SFP+ uplinks,
and 1100-WAC power supply
Main Features and Benefits
••
••
••
••
••
••
••
••
24 and 48 10/​100/​1000 Power over Ethernet Plus (PoE+) and non-PoE models
Four optional uplink network modules with Gigabit Ethernet or 10-Gigabit Ethernet ports
Industry-first PoE+ with 30W power on all ports in 1-rack-unit (1RU) form factor
Dual redundant, modular power supplies and fans
MAC Security (MACsec) hardware-based encryption
Flexible NetFlow and switch-to-switch hardware encryption with the uplink service module
Open Shortest Path First (OSPF) for routed access in IP Base image
IPv4 and IPv6 routing, IP Multicast routing, advanced quality of service (QoS), and security features in
hardware
•• Enhanced limited lifetime warranty (LLW) with next-business-day (NBD) advance hardware replacement
and 90-day access to Cisco Technical Assistance Center (TAC) support
•• Enhanced Cisco EnergyWise technology for operational cost optimization by measuring actual power
consumption of the PoE devices, reporting, and reducing energy consumption across the network
•• USB Type-A and Type-B ports for storage and console, respectively, and an out-of-band Ethernet
management port
Specifications
Feature
Cisco
3560X-24T
Cisco
3560X-48T
Cisco
3560X-24P
Cisco
3560X-48P
Cisco
3560X-48PF
Forwarding
bandwidth (Gbps)
160
160
160
160
160
Maximum stack
members
0
0
0
0
0
Total stack
bandwidth (Gbps)
-
-
-
-
-
Packets per
second (Mpps)
65.5
101.2
65.5
101.2
101.2
MAC addresses
supported
12,000
12,000
12,000
12,000
12,000
Routes supported
11,000
11,000
11,000
11,000
11,000
10 GE density
2
2
2
2
2
10 GE SFP+
2
2
2
2
2
10/​100/​1000
density
24
48
24
48
48
10/​100 density
24
48
24
48
48
100BASE-FX
density
0
0
0
0
0
Measured 100%
Throughput power
consumption
(without PoE
loads, 1 Gps uplink
module)
93.5
120.4
99.3
133.9
137.2
PoE: Max. 802.3af
Class 3 devices
(15.4W)
-
-
24
48
48
PoE: Max. 802.3af
Class 2 devices
(7.3W)
-
-
24
48
48
AC/​DC support
AC and DC
AC and DC
AC and DC
AC and DC
AC and DC
Chapter 2: Switching
2-23
Switching
Cisco Catalyst
3560X-24T-E
Dimensions
(H x W x D)
1.75 x 17.5 x 18.0 in 1.75 x 17.5 x 18.0 in 1.75 x 17.5 x 18.0 in 1.75 x 17.5 x 18.0 in 1.75 x 17.5 x 19.5 in
(4.45 x 44.5 x 46.0 (4.45 x 44.5 x 46.0 (4.45 x 44.5 x 46.0 (4.45 x 44.5 x 46.0 (4.45 x 44.5 x 49.5
cm.)
cm.)
cm)
cm.)
cm.)
Unit weight
15.4 lbs.
(7.0 kgs.)
16.1 lbs.
(7.3 kgs.)
15.7 lbs.
(7.1 kgs.)
16.4 lbs.
(7.4 kgs.)
16.6 lbs.
(7.5 kgs.)
Selected Part Numbers and Ordering Information
Catalyst 3560-X Series 10/​100/​1000 Workgroup Switches1
WS-C3560X-24T-L
Cisco 3560-X standalone 24 10/​100/​1000 Ethernet ports, with 350W AC power supply
1 RU, LAN Base feature set
WS-C3560X-48T-L
Cisco 3560-X standalone 48 10/​100/​1000 Ethernet ports, with 350W AC power supply
1 RU, LAN Base feature set
WS-C3560X-24P-L
Cisco 3560-X standalone 24 10/​100/​1000 Ethernet PoE+ ports, with 715W AC power supply
1 RU, LAN Base feature set
WS-C3560X-48P-L
Cisco 3560-X standalone 48 10/​100/​1000 Ethernet PoE+ ports, with 715W AC power supply
1 RU, LAN Base feature set
WS-C3560X-48PF-L
Cisco 3560-X standalone 48 10/​100/​1000 Ethernet PoE+ ports, with 1100W AC power supply
1 RU, LAN Base feature set
WS-C3560X-24T-S
Cisco 3560-X standalone 24 10/​100/​1000 Ethernet ports, with 350W AC power supply
1 RU, IP Base feature set
WS-C3560X-48T-S
Cisco 3560-X standalone 48 10/​100/​1000 Ethernet ports, with 350W AC power supply
1 RU, IP Base feature set
WS-C3560X-24P-S
Cisco 3560-X standalone 24 10/​100/​1000 Ethernet PoE+ ports, with 715W AC power supply
1 RU, IP Base feature set
WS-C3560X-48P-S
Cisco 3560-X standalone 48 10/​100/​1000 Ethernet PoE+ ports, with 715W AC power supply
1 RU, IP Base feature set
WS-C3560X-48PF-S
Cisco 3560-X standalone 48 10/​100/​1000 Ethernet PoE+ ports, with 1100W AC power supply
1 RU, IP Base feature set
WS-C3560X-24T-E
Cisco 3560-X standalone 24 10/​100/​1000 Ethernet ports, with 350W AC power supply
1 RU, IP Services feature set
WS-C3560X-48T-E
Cisco 3560-X standalone 48 10/​100/​1000 Ethernet ports, with 350W AC power supply
1 RU, IP Services feature set
WS-C3560X-24P-E
Cisco 3560-X standalone 24 10/​100/​1000 Ethernet PoE+ ports, with 715W AC power supply
1 RU, IP Services feature set
WS-C3560X-48P-E
Cisco 3560-X standalone 48 10/​100/​1000 Ethernet PoE+ ports, with 715W AC power supply
1 RU, IP Services feature set
WS-C3560X-48PF-E
Cisco 3560-X standalone 48 10/​100/​1000 Ethernet PoE+ ports, with 1100W AC power supply
1 RU, IP Services feature set
1
L=LAN Base; S=IP Base; E=IP Services
For More Information
http:/​/​www.cisco.com/​go/​3560x
2-24
Chapter 2: Switching
Cisco Catalyst 2960-S Series Switches
The Cisco Catalyst 2960-S Series Switches are fixed-configuration access switches designed for enterprise,
midmarket, and branch-office networks to provide lower total cost of ownership (TCO).
Ideal for Companies That Need These Features
Cisco Catalyst 2960-S •• Intelligent services at entry-level functions
•• Quality of service (QoS), enhanced security, and availability
•• Easy deployment and network management
•• Unprecedented low box power consumption
Main Features and Benefits
•• 1- and 10-Gigabit Ethernet uplink flexibility with Small Form-Factor Pluggable Plus (SFP+), providing
business continuity and fast transition to 10 Gigabit Ethernet
•• 24 or 48 ports of Gigabit Ethernet desktop connectivity
•• Cisco FlexStack stacking module with 20 Gbps of throughput, allowing ease of operation with single
configuration and simplified switch upgrade
•• Power over Ethernet Plus (PoE+) with up to 30W per port that allows you to support the latest PoE+
capable devices
•• Power-supply options, with 740W or 370W fixed power supplies for PoE+ switches
•• USB storage for file backup, distribution, and simplified operations
•• A wide range of software features to provide ease of operation, highly secure business operations,
sustainability, and a borderless network experience
•• Cisco EnergyWise technology, which helps reduce companywide power consumption and carbon
footprint
•• Enhanced limited lifetime hardware warranty, including next-business-day replacement with 90-day
service and support
Specifications
Feature
Cisco
2960S-​
48FPD-​L
Cisco
2960S-​
48LPD-​L
Cisco
2960S-​
24PD-​L
Cisco
2960S-​
48TD-​L
Cisco
2960S-​
24TD-​L
Cisco
2960S-​
48FPS-​L
Forwarding bandwidth
(Gbps)
88
88
88
88
88
88
Maximum Stack Members
4
4
4
4
4
4
Total Bandwidth of Stack
(Gbps)
20
20
20
20
20
20
Packets per second
(Mpps)
101.2
101.2
65.5
101.2
65.5
77.4
MAC addresses
supported
8,000
8,000
8,000
8,000
8,000
8000
128 MB
Onboard memory (DRAM)
128 MB
128 MB
128 MB
128 MB
128 MB
10 GE SFP+ Density
2
2
2
2
2
0
Gigabit Ethernet
GBIC/​SFP density
-​
-​
-​
-​
-​
4
48
10/​100/​1000 density
48
48
24
48
24
10/​100 density
-​
-​
-​
-​
-​
-​
100BASE-​FX density
-​
-​
-​
-​
-​
-​
PoE: Max. 802.3af Class 3
devices (15.4W)
48
24
24
0
0
48
PoE: Max. 802.3af Class 2
devices (7.3W)
48
48
24
0
0
48
Measured 100%
Throughput power
consumption (Watts)
81
71
55
55
39
79
Chapter 2: Switching
2-25
Switching
The Cisco Catalyst 2960-S Series Switches are the leading Layer
2 edge switches, providing improved ease of use, highly secure
business operations, improved sustainability, and a borderless
network experience. These switches include new Cisco FlexStack
switch stacking capability with 1- and 10-Gigabit Ethernet
connectivity and Power over Ethernet Plus (PoE+).
AC/​DC support
AC only
AC only
AC only
AC only
AC only
AC only
Dimensions (H x W x D)
1.75 x 17.5 x
15.2 in.
(4.5 x 44.5 x
38.6 cm.)
1.75 x 17.5 x
15.2 in. (4.5
x 44.5 x 38.6
cm.)
1.75 x 17.5 x
15.2 in.
(4.5 x 44.5 x
38.6 cm.)
1.75 x 17.5 x
11.8 in.
(4.5 x 44.5 x
29.9 cm.)
1.75 x 17.5 x
11.8 in.
(4.5 x 44.5 x
29.9 cm.)
1.75 x 17.5 x
15.2 in.
(4.5 x 44.5 x
38.6 cm.)
Unit weight
13 lbs.
(5.9 kgs.)
12.5 lbs.
(5.7 kgs.)
12.5 lbs.
(5.7 kgs)
9.5 lbs.
(4.3 kgs.)
9.5 lbs.
(4.3 Kgs.)
13 lbs.
(5.9 kgs.)
Feature
Cisco
2960S-​
48LPS-​L
Cisco
2960S-​
24PS-​L
Cisco
2960S-​
48TS-​L
Cisco
2960S-​
24TS-​L
Cisco
2960S-​
48TS-​S
Cisco
2960S-​
24TS-​S
Forwarding bandwidth
(Gbps)
88
88
88
88
88
88
Maximum Stack Members
4
4
4
4
4
4
Total Bandwidth of Stack
(Gbps)
20
20
20
20
20
20
Packets per second
(Mpps)
77.4
41.7
77.4
41.7
74.4
38.7
MAC addresses
supported
8,000
8,000
8,000
8,000
8,000
8000
128 MB
Onboard memory (DRAM)
128 MB
128 MB
128 MB
128 MB
128 MB
10 GE SPF+ Density
0
0
0
0
0
0
Gigabit Ethernet
GBIC/​SFP density
4
4
4
4
4
4
10/​100/​1000 density
48
24
48
24
48
24
10/​100 density
-​
-​
-​
-​
-​
-​
100BASE-​FX density
-​
-​
-​
-​
-​
-​
PoE: Max. 802.3af Class 3
devices (15.4W)
24
24
0
0
0
0
PoE: Max. 802.3af Class 2
devices (7.3W)
48
24
0
0
0
0
Measured 100%
Throughput power
consumption (Watts)
71
55
52
40
53
36
AC/​DC support
AC only
AC only
AC only
AC only
AC only
AC only
Dimensions
(H x W x D)
1.75 x 17.5 x
15.2 in.
(4.5 x 44.5 x
38.6 cm.)
1.75 x 17.5 x
15.2 in. (4.5
x 44.5 x 38.6
cm.)
1.75 x 17.5 x
11.8 in.
(4.5 x 44.5 x
29.9 cm.)
1.75 x 17.5 x
11.8 in.
(4.5 x 44.5 x
29.9 cm.)
1.75 x 17.5 x
11.8 in.
(4.5 x 44.5 x
29.9 cm.)
1.75 x 17.5 x
11.8 in. (
4.5 x 44.5 x
29.9 cm.)
Unit weight
12.5 lbs.
(5.7 kgs.)
12.5 lbs.
(5.7 kgs.)
10.5 lbs.
(4.8 kgs.)
10 lbs.
(4.5 kgs.)
10.5 lbs.
(4.8 kgs.)
10 lbs.
(4.5 kgs.)
Online model comparison chart: http:/​/​www.cisco.com/​en/​US/​products/​ps6406/​prod_models_comparison.html
Selected Part Numbers and Ordering Information
Cisco Catalyst 2960-S Series LAN Base Switches
WS-C2960S-48FPD-L
Cisco Catalyst 2960-S 48 Ethernet 10/​100/​1000 PoE+ ports, 740W PoE capacity, 2 10 Gigabit
Ethernet or 2 1 Gigabit Ethernet SFP+ uplink ports, optional Cisco FlexStack stacking support,
LAN Base image
WS-C2960S-48LPD-L
Cisco Catalyst 2960-S 48 Ethernet 10/​100/​1000 PoE+ ports, 370W PoE capacity, 2 10 Gigabit
Ethernet or 2 1 Gigabit Ethernet SFP+ uplink ports, optional Cisco FlexStack stacking support,
LAN Base image
WS-C2960S-24PD-L
Cisco Catalyst 2960-S 24 Ethernet 10/​100/​1000 PoE+ ports, 370W PoE capacity, 2 10 Gigabit
Ethernet or 2 1 Gigabit Ethernet SFP+ uplink ports, optional Cisco FlexStack stacking support,
LAN Base image
WS-C2960S-48TD-L
Cisco Catalyst 2960-S 48 Ethernet 10/​100/​1000 ports, 2 10 Gigabit Ethernet or 2 1 Gigabit
Ethernet SFP+ uplink ports, optional Cisco FlexStack stacking support, LAN Base image
WS-C2960S-24TD-L
Cisco Catalyst 2960-S 24 Ethernet 10/​100/​1000 ports, 2 10 Gigabit Ethernet or 2 1 Gigabit
Ethernet SFP+ uplink ports, optional Cisco FlexStack stacking support, LAN Base image
WS-C2960S-48FPS-L
Cisco Catalyst 2960-S 48 Ethernet 10/​100/​1000 PoE+ ports, 740W PoE capacity, 4 1 Gigabit
Ethernet SFP uplink ports, optional Cisco FlexStack stacking support, LAN Base image
WS-C2960S-48LPS-L
Cisco Catalyst 2960-S 48 Ethernet 10/​100/​1000 PoE+ ports, 370W PoE capacity, 4 1 Gigabit
Ethernet SFP uplink ports, optional Cisco FlexStack stacking support, LAN Base image
WS-C2960S-24PS-L
Cisco Catalyst 2960-S 24 Ethernet 10/​100/​1000 PoE+ ports, 370W PoE capacity, 4 1 Gigabit
Ethernet SFP uplink ports, optional Cisco FlexStack stacking support, LAN Base image
2-26
Chapter 2: Switching
Cisco Catalyst 2960-S 48 Ethernet 10/​100/​1000 ports, 4 1 Gigabit Ethernet SFP uplink ports,
optional Cisco FlexStack stacking support, LAN Base image
WS-C2960S-24TS-L
Cisco Catalyst 2960-S 24 Ethernet 10/​100/​1000 ports, 4 1 Gigabit Ethernet SFP uplink ports,
optional Cisco FlexStack stacking support, LAN Base image
WS-2960S-48TS-S
Cisco Catalyst 2960-S 48 Ethernet 10/​100/​1000, 2 One Gigabit Ethernet SFP uplink ports, LAN
Lite software
WS-C2960S-24TS-S
Cisco Catalyst 2960-S 24 Ethernet 10/​100/​1000, 2 One Gigabit Ethernet SFP uplink ports, LAN
Lite software
For More Information
http:/​/​www.cisco.com/​go/​catalyst2960
Cisco Catalyst 2960-SF Series Switches
The Cisco Catalyst 2960-SF Series Fast Ethernet Switches provide
enterprise-class Layer 2 switching for branch-office and midsize
campus access applications. They enable reliable and secure business
operations and lower total cost of ownership (TCO) through a range of
innovative features including Cisco FlexStack, Power over Ethernet Plus
(PoE+), and Cisco Catalyst Smart Operations.
Ideal for Companies That Need These Features
Cisco Catalyst 2960SF
•• 10-/​100-Mbps performance for traditional workspaces and branch-office locations
•• Enterprise-class quality of service (QoS), security, and availability
•• Easy deployment and network management
Main Features and Benefits
•• 24 or 48 ports of Fast Ethernet connectivity for desktops, workspace devices, and building infrastructure
•• Gigabit Ethernet Small Form-Factor Pluggable Plus (SFP+) uplinks
•• Cisco FlexStack technology for simplified management with 20 Gbps of stack throughput when deployed
with the FlexStack stacking module
•• IEEE 802.3at-compliant Power over Ethernet Plus (PoE+) for up to 30W of power per port, which allows you
to support the latest PoE+ capable devices
•• Models offering 370W or 740W of combined PoE/​PoE+ budget
•• USB storage for file transfers, backups, and simplified operations
•• A wide range of software features to provide ease of operation, highly secure business operations,
sustainability, and a borderless network experience
•• Cisco EnergyWise technology, which helps reduce companywide power consumption and carbon
footprint
•• Enhanced limited lifetime hardware warranty, including next-business-day replacement with 90-day
service and support
Specifications
Feature
Catalyst
2960S-​
F48FPS-​L
Catalyst
2960S-​
F48LPS-​L
Catalyst
2960S-​
F24PS-​L
Catalyst
2960S-​
F48TS-​L
Catalyst
2960S-​
F24TS-​L
Catalyst
2960S-​
F48TS-​S
Catalyst
2960S-​
F24TS-​S
Forwarding
bandwidth
(Gbps)
88
88
88
88
88
88
88
Maximum Stack
Members
4
4
4
4
4
4
4
Total Bandwidth
of Stack (Gbps)
20
20
20
20
20
20
20
Packets per
second
(Mpps)
13.1
13.1
6.5
13.1
6.5
10.1
6.5
MAC addresses
supported
8000
8,000
8,000
8,000
8,000
8,000
8000
Onboard
memory (DRAM)
128 MB
128 MB
128 MB
128 MB
128 MB
128 MB
128 MB
Gigabit Ethernet
SFP density
4
4
2
4
2
2
2
Chapter 2: Switching
2-27
Switching
WS-C2960S-48TS-L
10/​100/​1000
density
-
-
-
-
-
-
-
10/​100 density
48
48
24
48
24
48
24
100BASE-FX
density
-
-
-
-
-
-
-
PoE: Max.
802.3af Class 3
devices (15.4W)
48
24
24
0
0
0
0
PoE: Max.
802.3af Class 2
devices (7.3W)
48
48
24
0
0
0
0
Measured 100%
Throughput
power
consumption
(Watts)
61
54
47
35
27
35
27
AC/​DC support
AC only
AC only
AC only
AC only
AC only
AC only
AC only
Dimensions
(H x W x D)
1.75 x 17.5 x
15.2 in.
(4.5 x 44.5 x
38.6 cm.)
1.75 x 17.5 x
15.2 in.
(4.5 x 44.5 x
38.6 cm.)
1.75 x 17.5 x
15.2 in.
(4.5 x 44.5 x
38.6 cm.)
1.75 x 17.5 x
12.4 in.
(4.5 x 44.5 x
29.9 cm.)
1.75 x 17.5 x
12.4 in.
(4.5 x 44.5 x
29.9 cm.)
1.75 x 17.5 x
12.4 in.
(4.5 x 44.5 x
29.9 cm.)
1.75 x 17.5 x
12.4 in. (
4.5 x 44.5 x
29.9 cm.)
Unit weight
13 lbs.
(5.9 kgs.)
12.5 lbs.
(5.7 kgs.)
12.5 lbs.
(5.7 kgs.)
10.5 lbs.
(4.8 kgs.)
10 lbs.
(4.5 kgs.)
10.5 lbs.
(4.8 kgs.)
10 lbs.
(4.5 kgs.)
Online model comparison chart: http:/​/​www.cisco.com/​en/​US/​products/​ps12651/​prod_models_comparison.html
Selected Part Numbers and Ordering Information
Cisco Catalyst 2960-SF Series LAN Base Switches
WS-C2960S-F48FPS-L
Cisco Catalyst 2960-SF 48 Ethernet 10/​100 PoE+ ports, 740W PoE capacity, 4 Gigabit Ethernet
SFP uplink ports, optional Cisco FlexStack stacking support, LAN Base image
WS-C2960S-F48LPS-L
Cisco Catalyst 2960-SF 48 Ethernet 10/​100 PoE+ ports, 370W PoE capacity, 4 Gigabit Ethernet
SFP uplink ports, optional Cisco FlexStack stacking support, LAN Base image
WS-C2960S-F24PS-L
Cisco Catalyst 2960-SF 24 Ethernet 10/​100 PoE+ ports, 370W PoE capacity, 4 Gigabit Ethernet
SFP uplink ports, optional Cisco FlexStack stacking support, LAN Base image
WS-C2960S-F48TS-L
Cisco Catalyst 2960-SF 48 Ethernet 10/​100 ports, 4 Gigabit Ethernet SFP uplink ports, optional
Cisco FlexStack stacking support, LAN Base image
WS-C2960S-F24TS-L
Cisco Catalyst 2960-SF 24 Ethernet 10/​100 ports, 2 Gigabit Ethernet SFP uplink ports, optional
Cisco FlexStack stacking support, LAN Base image
WS-2960S-F48TS-S
Cisco Catalyst 2960-SF 48 Ethernet 10/​100 ports, 2 Gigabit Ethernet SFP uplink ports, LAN Lite
software
WS-C2960S-F24TS-S
Cisco Catalyst 2960-SF 24 Ethernet 10/​100 ports, 2 Gigabit Ethernet SFP uplink ports, LAN Lite
software
For More Information
http:/​/​www.cisco.com/​go/​cat2960sf
Cisco Catalyst 2960 Series Switches
The Cisco Catalyst 2960 Series Switches are fixedconfiguration switches that offer Fast Ethernet and Power
over Ethernet (PoE) with intelligent LAN services for
midmarket and branch-office networks. The Cisco Catalyst
2960 LAN Base Switches offer enhanced security, quality of
service (QoS), and availability, and the Cisco Catalyst 2960
LAN Lite Switches offer entry-level features with scalable
management and easy troubleshooting.
Ideal for Companies That Need These Features
Cisco Catalyst 2960
Series
2-28
•• Intelligent services at entry-level functions
•• Quality of service (QoS), enhanced security, and availability
•• Easy deployment and network management
Chapter 2: Switching
Main Features and Benefits
Specifications
Feature
Cisco 296024TC-L
Cisco 296024TT-L
Cisco 296048TC-L
Cisco 296048TT-L
Cisco 296024-S
Forwarding
bandwidth
(Gbps)
16
16
16
16
16
Packets per
second
(Mpps)
6.6
6.6
10.1
10.1
3.6
MAC addresses
supported
8,000
8,000
8,000
8,000
8,000
Onboard
memory (DRAM)
64 MB
64 MB
64 MB
64 MB
64 MB
Gigabit Ethernet
GBIC/​SFP
density
2
0
2
0
0
10/​100/​1000
density
2
2
2
2
0
10/​100 density
24
24
48
48
24
100BASE-FX
density
0
0
0
0
0
PoE: Max.
802.3af Class 3
devices (15.4W)
-
-
-
-
-
PoE: Max.
802.3af Class 2
devices (7.3W)
-
-
-
-
-
Measured 100%
Throughput
power
consumption
(with Max. PoE
loads)
27
28
39
42
22
AC/​DC support
AC only
AC only
AC only
AC only
AC only
Dimensions
(H x W x D)
1.73 x 17.5 x 9.3 in.
(4.4 x 44.5 x 23.6
cm.)
1.73 x 17.5 x 9.3 in.
(4.4 x 44.5 x 23.6
cm.)
1.73 x 17.5 x 9.3 in.
(4.4 x 44.5 x 23.6
cm.)
1.73 x 17.5 x 9.3 in.
(4.4 x 44.5 x 23.6
cm.)
1.73 x 17.5 x 9.3 in.
(4.4 x 44.5 x 23.6
cm)
Unit weight
8 lbs. (3.6 kgs.)
8 lbs. (3.6 kgs.)
8 lbs. (3.6 kgs.)
8 lbs. (3.6 kgs.)
8 lbs. (3.6 kgs.)
Feature
Cisco 296024TC-S
Cisco 296048TC-S
Cisco 296048TT-S
Cisco
2960-48PST-L
Cisco
2960-48PST-S
Forwarding
bandwidth
(Gbps)
16
16
16
16
16
Packets per
second (Mpps)
6.5
10.1
10.1
6.5
13.3
MAC addresses
supported
8,000
8,000
8,000
8,000
8,000
Onboard
memory (DRAM)
64 MB
64 MB
64 MB
64 MB
64 MB
Chapter 2: Switching
2-29
Switching
•• Power over Ethernet (PoE): Cisco Catalyst 2960 Series Switches offer 370W PoE, which simplifies IP
telephony, wireless, and video surveillance deployments. It also provides intelligent power-management
features.
•• Security: Network security is enabled through a wide range of authentication methods, data-encryption
technologies, and Cisco Network Admission Control (NAC) based on users, ports, and MAC addresses.
•• Availability: The 802.1S/​W standard facilitates standards-based fault tolerance, load balancing, and rapid
recovery. Flexlink provides sub-100-msec convergence, and Per-VLAN Spanning Tree Plus (PVST+)
increases available bandwidth by allowing traffic on redundant links.
•• Quality of service (QoS): Network control and bandwidth optimization are achieved through advanced
QoS, granular rate limiting, access control lists (ACLs), and multicast services.
•• Management: Cisco Network Assistant is a GUI-based management tool for configuration management
and troubleshooting. Cisco Smartports automatically detects connected Cisco devices and
recommends preset configurations for the switch port connected to the device.
•• Cisco EnergyWise technology helps reduce companywide power consumption and carbon footprint.
•• Cisco limited lifetime warranty.
Gigabit Ethernet
GBIC/​SFP
density
2
2
0
2
2
10/​100/​1000
density
2
22
2
2
2
10/​100 density
24
48
48
48
48
100BASE-FX
density
0
0
0
0
0
PoE: Max.
802.3af Class 3
devices (15.4W)
-
-
-
24
24
PoE: Max.
802.3af Class 2
devices (7.3W)
-
-
-
48
48
Measured 100%
Throughput
power
consumption
(with Max. PoE
loads)
27
39
42
460
460
AC/​DC support
AC only
AC only
AC only
AC only
AC only
Dimensions
(H x W x D)
1.73 x 17.5 x 9.3 in.
(4.4 x 44.5 x 23.6
cm.)
1.73 x 17.5 x 9.3 in.
(4.4 x 44.5 x 23.6
cm.)
1.73 x 17.5 x 9.3 in.
(4.4 x 44.5 x 23.6
cm.)
1.73 x 17.5 x 12.9 in. 1.73 x 17.5 x 13 in.
(4.4 x 44.5 x 32.8
(4.4 x 44.5 x 33.2
cm.)
cm.)
Unit weight
8 lbs. (3.6 kgs.)
8 lbs. (3.6 kgs.)
8 lbs (3.6 kgs.)
12 lbs. (5.4 kgs.)
Feature
Cisco 2960-8TC-S
Cisco 2960-8TC-L
Cisco
2960G-8TC-L
Forwarding
bandwidth
(Gbps)
16
16
32
Packets per
second (Mpps)
2.7
2.7
11.9
MAC addresses
supported
8,000
8,000
8,000
Onboard
memory (DRAM)
64 MB
64 MB
64 MB
Gigabit Ethernet
GBIC/​SFP
density
1
1
1
10/​100/​1000
density
1
1
7
10/​100 density
8
8
0
100BASE-FX
density
0
0
0
PoE: Max.
802.3af Class 3
devices (15.4W)
-
-
-
PoE: Max.
802.3af Class 3
devices (7.3W)
-
-
-
Measured 100%
Throughput
power
consumption
(with Max. PoE
loads)
12
12
22
AC/​DC support
AC only
AC only
AC only
Dimensions
(H x W x D)
1.73 x 10.6 x 6.4 in.
(4.4 x 27 x 16.3 cm)
1.73 x 10.6 x 6.4 in.
(4.4 x 27 x 16.3 cm)
1.73 x 10.6 x 8.1 in.
(4.4 x 27 x 20.5 cm)
Unit weight
3 lbs. (1.4 kgs.)
Feature
Cisco 296024LT-L
Cisco 296024PC-L
Cisco 296024LC-S
Cisco 2960-24PC-S
Forwarding
bandwidth
(Gbps)
16
16
16
16
Packets per
second (Mpps)
6.5
6.5
6.5
6.5
2-30
Chapter 2: Switching
3 lbs. (1.4 kgs.)
12 lbs. (5.4 kgs.)
3 lbs. (1.4 kgs.)
8,000
8,000
8,000
8,000
Onboard
memory (DRAM)
64 MB
64 MB
64 MB
64 MB
Gigabit Ethernet
GBIC/​SFP
density
0
2
2
2
10/​100/​1000
density
2
2
2
2
10/​100 density
24
24
24
24
100BASE-FX
density
0
0
0
0
PoE: Max.
802.3af Class 3
devices (15.4W)
8
24
8
24
PoE: Max.
802.3af Class 2
devices (7.3W)
8
24
8
24
Measured 100%
Throughput
power
consumption
(with Max. PoE
loads)
162
433
162
433
AC/​DC support
AC only
AC only
AC only
AC only
Dimensions
(H x W x D)
1.73 x 17.5 x 9.3 in.
(4.4 x 44.5 x 23.6
cm.)
1.73 x 17.5 x 12.9 in. 1.73 x 17.5 x 13 in
(4.4 x 44.5 x 32.8
(4.4 x 44.5 x 33.2
cm.)
cm)
1.73 x 17.5 x 13 in.
(4.4 x 44.5 x 33.2 cm)
Unit weight
8 lbs. (3.6 kgs.)
10 lbs. (4.5 kgs.)
12 lbs. (5.4 kgs.)
10 lbs. (4.5 kgs.)
Switching
MAC addresses
supported
Online model comparison chart: http:/​/​www.cisco.com/​en/​US/​products/​ps6406/​prod_models_comparison.html
Selected Part Numbers and Ordering Information
Cisco Catalyst 2960 Series LAN Base Switches
WS-C2960-24PC-L
Cisco Catalyst 2960-24 10/​100 PoE + 2T/​SFP LAN Base Image
WS-C2960-48PST-L
Cisco Catalyst 2960-48 10/​100 PoE + 2 1000BT + 2 SFP LAN Base Image
WS-C2960-24TC-L
Cisco Catalyst 2960-24 10/​100 + 2T/​SFP LAN Base Image
WS-C2960-24LT-L
Cisco Catalyst 2960-24 10/​100 (8 PoE) + 2 1000BT LAN Base Image
WS-C2960-24TT-L
Cisco Catalyst 2960-24 10/​100 + 2 1000BT LAN Base Image
WS-C2960-48TC-L
Cisco Catalyst 2960-48 10/​100 + 2 T/​SFP LAN Base Image
WS-C2960-48TT-L
Cisco Catalyst 2960-48 10/​100 + 2 1000BT LAN Base Image
WS-C2960PD-8TT-L
Cisco Catalyst 2960-8 10/​100 + 1 1000BT (PoE input) LAN Base Image
WS-C2960-8TC-L
Cisco Catalyst 2960-8 10/​100 + 1 T/​SFP LAN Base Image
WS-C2960G-8TC-L
Cisco Catalyst 2960G-8 10/​100/​1000, 1 T/​SFP LAN Base Image
Cisco Catalyst 2960 Series LAN Lite Switches
WS-C2960-24-S
Cisco Catalyst 2960-24 10/​100 LAN Lite Image
WS-C2960-24TC-S
Cisco Catalyst 2960-24 10/​100 + 2T/​SFP LAN Lite Image
WS-C2960-48TT-S
Cisco Catalyst 2960-48 10/​100 +2 1000BT LAN Lite Image
WS-C2960-48TC-S
Cisco Catalyst 2960-48 10/​100 + 2T/​SFP LAN Lite Image
WS-C2960-24LC-S
Cisco Catalyst 2960-24 10/​100 (8 PoE) + 2T/​SFP LAN Lite Image
WS-C2960-24PC-S
Cisco Catalyst 2960-24 10/​100 PoE + 2T/​SFP LAN Lite Image
WS-C2960-48PST-S
Cisco Catalyst 2960-48 10/​100 PoE + 2 1000BT + 2 SFP LAN Lite Image
WS-C2960-8TC-S
Cisco Catalyst 2960-8 10/​100 +1 T/​SFP LAN Lite Image
For More Information
http:/​/​www.cisco.com/​go/​catalyst2960
Chapter 2: Switching
2-31
Campus LAN: Compact Switches
Cisco Catalyst 3560-C Series Compact Switches
The Cisco Catalyst 3560-C Series Compact Switches are smallform-factor Gigabit Ethernet and Fast Ethernet switches designed
for deployments outside the wiring closet. Enterprise and
commercial customers can deliver advanced security services,
unified communications, wireless, IP video cameras, and other
applications for office workspaces, branch offices, classrooms,
retail stores, cruise ships, hotels, hospitals, casinos, building management, and other wiring-constrained
environments.
Highlights of the Cisco Catalyst 3560-C Series include:
•• Power over Ethernet (PoE) pass-through, an innovative feature and industry first for powering the switch
using PoE and passing power from the switch to end devices
•• MAC Security (MACsec) hardware-based encryption
•• Power over Ethernet Plus (PoE+) for up to 30W per port
•• USB and console port for file backup and simplified operations
•• Fanless for silent operation
•• Cisco Catalyst SmartOperations and AutoSmart Ports for fast installation and deployment
•• Enhanced limited lifetime hardware warranty (E-LLW) with next-business-day (NBD) advance hardware
replacement and 90-day access to Cisco Technical Assistance Center (TAC) support
Specifications
Feature
WS-C3560CG8TC-S
WS-C3560CG8PC-S
WS-C3560CPD8PT-S
WS-C3560C8PC-S
WS-C3560C12PC-S
Forwarding
bandwidth
(Gbps)
10
10
10
2.8
3.2
Packets per
second
(Mpps)
13.2
13.2
13.2
3.8
4.6
VLANS
1005
1005
1005
1005
1005
Onboard
memory (DRAM)
128 MB
128 MB
128 MB
128 MB
128 MB
Gigabit Ethernet
GBIC/​SFP
density
2
2
0
2
2
10/​100/​1000
density
10
10
10
2
2
10/​100 density
-
-
-
8
12
PoE Budget
0W
124W
Upto 23.8W
124W
124W
Dimensions
(H x W x D)
1.75x10.6x8.4 (in)
1.75x10.6x9.4 (in)
44.4x269x213 (cm) 44.4x269x238
(cm)
1.75x10.6x9.4 (in)
44.4x269x238
(cm)
1.75x10.6x9.4 (in)
44.4x269x238
(cm)
Unit weight
3.0 lbs
1.35(kg)
4.1 lbs
1.86(kg)
4.25 lbs
1.92(kg)
4.1lbs
1.86(kg)
3.3 lbs
1.5(kg)
Online model comparison chart:
http:/​/​www.cisco.com/​en/​US/​products/​ps11290/​prod_models_comparison.html#3560
Selected Part Numbers and Ordering Information
WS-C3560CG-8TC-S
Cisco Catalyst 3560-C Switch 8 GE, 2 x Dual Purpose Uplink, IP Base
WS-C3560CG-8PC-S
Cisco Catalyst 3560-C Switch 8 GE PoE, 2 x Dual Purpose, IP Base
WS-C3560CPD-8PT-S
Cisco Catalyst 3560-C PD PSE Switch 8 GE PoE, 2 x 1G Copper Uplink, IP Base
WS-C3560C-8PC-S
Cisco Catalyst 3560-C Switch 8 FE PoE, 2 x Dual Purpose Uplink, IP Base
WS-C3560C-12PC-S
Cisco Catalyst 3560-C Switch 12 FE PoE, 2 x Dual Purpose Uplink, IP Base
For More Information
http:/​/​www.cisco.com/​go/​compactswitches
2-32
Chapter 2: Switching
Cisco Catalyst 2960-C Series Compact Switches
Cisco Catalyst 2960-C Series highlights include:
•• Power over Ethernet (PoE) pass-through, an innovative feature and industry first for powering the switch
over PoE and passing power from the switch to end devices
•• Power over Ethernet
•• USB and console port for file backup and simplified operations
•• Cisco Catalyst Smart Operations and Auto Smartports for fast installation and deployment
•• Fanless for silent operation
•• Enhanced limited lifetime hardware warranty (E-LLW) with next-business-day (NBD) advance hardware
replacement and 90-day access to Cisco Technical Assistance Center (TAC) support
Specifications
Feature
WSC2960CPD8TT-L
WSC2960CPD8PT-L
WSC2960CG8TC-L
WSC2960C8TC-L
WSC2960C8TC-S
WSC2960C8PC-L
WSC2960C12PC-L
Forwarding
bandwidth
(Gbps)
2.8
2.8
10
2.8
2.8
2.8
3.2
Packets
per second
(Mpps)
3.8
3.8
13.2
3.8
3.8
3.8
4.6
VLANS
255
255
255
255
255
2552
255
Onboard
memory
(DRAM)
128 MB
128 MB
128 MB
128 MB
128 MB
128 MB
128 MB
Gigabit
Ethernet
GBIC/​SFP
density
0
0
2
2
2
2
2
10/​100/​
1000
density
2
2
10
2
2
2
2
10/​100
density
8
8
0
8
8
8
12
PoE Budget
0W
Upto 30.8W*
0W
0W
0W
124W
124W
Dimensions
(H x W
x D)
1.75 x 10.6 x
6.8(in)
44.4 x 269 x
172(cm)
1.75 x 10.6 x
6.8(in)
44.4 x 269 x
172(cm)
1.75 x 10.6
x 8.4
44.4 x 269
x 213
1.75 x 10.6 x
8.4 (in)
44.4 x 269 x
213(cm)
1.75 x 10.6 x
8.4(in)
44.4 x 269 x
213(cm)
1.75 x 10.6 x
9.4(in)
44.4 x 269 x
238(cm)
1.75 x 10.6
x 9.4
(in
44.4 x 269 x
238(cm)
Unit weight
2.4 lbs
1.08(kg)
2.4 lbs
1.08(kg)
2.4 lbs
1.35(kg)
2.8 lbs
1.27(kg)
3.0 lbs
1.27(kg)
4.1 lbs
1.86(kg)
4.1 lbs
1.86(kg)
Selected Part Numbers and Ordering Information
WS-C2960CPD-8TT-L
Cisco Catalyst 2960-C PSE Switch 8 FE, 2 x 1G, PoE+ LAN Base
WS-C2960CPD-8PT-L
Cisco Catalyst 2960-C PD PSE Switch, 8 FE PoE, 2 x 1G, PoE+ LAN Base
WS-C2960CG-8TC-L
Cisco Catalyst 2960-C Switch 8 GE, 2 x Dual Purpose Uplink, LAN Base
WS-C2960C-8TC-L
Cisco Catalyst 2960-C Switch 8 FE, 2 x Dual Purpose Uplink, LAN Base
WS-C2960C-8TC-S
Cisco Catalyst 2960-C Switch 8 FE, 2 x Dual Purpose Uplink, LAN Lite
WS-C2960C-8PC-L
Cisco Catalyst 2960-C PoE Switch 8 FE PoE, 2 x Dual Purpose Uplink, LAN Base
WS-C2960C-12PC-L
Cisco Catalyst 2960-C PoE Switch 12 FE PoE, 2 x Dual Purpose Uplink, LAN Base
For More Information
http:/​/​www.cisco.com/​go/​compactswitches
Chapter 2: Switching
2-33
Switching
The Cisco Catalyst 2960-C Series Compact Switches are small
form-factor Gigabit Ethernet and Fast Ethernet switches designed
for deployments outside the wiring closet. Enterprise and
commercial customers can deliver advanced security services,
unified communications, wireless, IP video cameras, and other
applications for office workspaces, branch offices, classrooms,
cruise ships, hotels, hospitals, casinos, building management,
and other wiring-constrained environments.
Campus LAN: Small Business Switches
Cisco ESW 500 Series Switches
The Cisco ESW 500 Series Switches are designed to integrate
easily with Cisco Small Business products and with the Cisco
Smart Business Communications System to provide a complete
data, voice, video, and wireless networking solution for small
businesses. These switches are cost-effective and easy-to-use,
and they deliver the performance and reliability needed by
small businesses. They can be supported by a Cisco partner or by in-house networking support staff.
Main Features and Benefits
•• Uses quality of service (QoS) to prioritize delay-sensitive and high-bandwidth network traffic, enhance
network performance, and support demanding services such as real-time voice and video
•• Offers enhanced security, including IEEE 802.1X port security to limit access to authorized users and
applications, access control lists (ACLs) to restrict access to sensitive portions of the network and guard
against attacks, and VLANs to segment traffic and workgroups
•• Provides Small Form-Factor Pluggable (SFP) expansion slots for fiber-optic or Gigabit Ethernet uplink
connectivity
•• Supports an optional redundant power supply that provides uninterrupted failover to help ensure
continuous operation
•• Offers a choice of two simple GUIs for easier configuration, management, and troubleshooting (Cisco
ESW 500 Series Switches include an embedded web-based configuration utility designed specifically for
setting up the switch, and can also be configured with Cisco Configuration Assistant Version 2.0 or later for
system deployments.)
Specifications
Product
Product
Number
Copper FE
ports
Copper
GigE ports
SFP GigE
ports
Combo
SFP GigE
ports3
PoE
support
PoE ports
@7.5
Watts
Gigabit
Ethernet
Switches
with PoE
ESW-5408P
N/​A
8
None
1
Yes
8
ESW-54024P
N/​A
24
None
4
Yes
24
ESW-54024
N/​A
24
None
4
No
N/​A
N/​A
ESW-54048
N/​A
48
None
4
No
N/​A
N/​A
ESW-5208P
8
None
None
1
Yes
8
4
ESW-52024P
24
4
None
2
Yes
24
12
ESW-52048P
48
2
2
None
Yes
48
24
ESW-52024
24
4
None
2
No
N/​A
N/​A
ESW-52048
48
2
2
None
No
N/​A
N/​A
Gigabit
Ethernet
Switches
without
PoE
Fast
Ethernet
Switches
with PoE
Fast
Ethernet
Switches
without
PoE
PoE ports
@15.4
Watts
Online model comparison chart: http:/​/​www.cisco.com/​en/​US/​products/​ps10143/​prod_models_comparison.html
Selected Part Numbers and Ordering Information
ESW-520-8P-K9
Cisco ESW 500 Eight 10/​100 PoE ports; 1 expansion port:
One 10/​100/​1000BASE-T and 1 combo* SFP slot
ESW-520-24-K9
Cisco ESW 500 Twenty-four 10/​100 Ethernet ports; 4 expansion ports:
Two 10/​100/​1000BASE-T and 2 combo* SFP slots
ESW-520-24P-K9
Cisco ESW 500 24 10/​100 PoE ports; 4 expansion ports:
Two 10/​100/​1000BASE-T and 2 combo* SFP slots
ESW-520-48-K9
Cisco ESW 500 Forty-eight 10/​100 Ethernet ports; 4 expansion ports:
Two 10/​100/​1000BASE-T and 2 SFP slots
2-34
Chapter 2: Switching
Cisco ESW 500 Forty-eight 10/​100 PoE ports; 4 expansion ports:
Two 10/​100/​1000BASE-T and 2 SFP slots
ESW-540-8P-K9
Cisco ESW 500 Eight 10/​100/​1000 PoE ports; 1 expansion port:
One 10/​100/​1000BASE-T and 1 combo* SFP slot
ESW-540-24-K9
Cisco ESW 500 Twenty-four 10/​100/​1000 Ethernet ports; 4 expansion
ports: 4 combo* SFP slots
ESW-540-24P-K9
Cisco ESW 500 Twenty-four 10/​100/​1000 PoE ports; 4 expansion ports:
4 combo* SFP slots
ESW-540-48-K9
Cisco ESW 500 Forty-eight 10/​100/​1000 Ethernet ports; 4 expansion ports:
4 combo* SFP slots
Switching
ESW-520-48P-K9
* Combo SFP slots include one 10/​100/​1000BASET Ethernet port and 1 SFP-based Gigabit Ethernet slot for fiber, 1 port
active at a time
For More Information
http:/​/​www.cisco.com/​go/​esw500
Cisco 300 Series Managed Switches
The Cisco 300 Series Managed Switches
constitute a broad portfolio of fixed-configuration
managed Ethernet switches. Models are available
with 8 to 48 ports of Fast Ethernet and 10 to 52
ports of Gigabit Ethernet connectivity, providing
optimal flexibility to create exactly the right network
foundation for your business. However, unlike
other small business switching solutions that
provide managed network capabilities only in the costliest models, all Cisco 300 Series Switches support
the advanced security management capabilities and network features you need to support business-class
data, voice, security, and wireless technologies. At the same time, these switches are simple to deploy and
configure, allowing you to take advantage of the managed network services your business needs.
Main Features and Benefits
•• Securely connects employees with each other and all of the business resources using high-performance
Fast Ethernet and Gigabit Ethernet connections
•• Increases the connectivity range of switches on different floors or across the business using a mini-gigabit
interface converter (mini-GBIC)
•• Provides an intuitive, web-based interface to simplify the configuration and management of network
devices
•• Connects and powers network endpoints such as IP telephony, wireless devices, and IP surveillance with
Power over Ethernet (PoE) switches to simplify the deployment of advanced technology and lower costs
•• Isolates critical business services from guest traffic to improve network performance and enhance
network security with VLANs
•• Delivers predictable results for latency-sensitive applications such as voice or video over latencyinsensitive traffic (such as bulk data transfers) with quality of service (QoS)
•• Provides native support for IPv6, the newest version of the Internet Protocol, as well as for the previous
IPv4 standard, to enable the migration to the next generation of networking applications and operating
systems without an extensive equipment upgrade
Specifications
Category
Gigabit Ethernet
Switches
with PoE
Gigabit Ethernet
Switches
without PoE
Switch Model
SKU
Copper
FE ports
Copper
GigE
ports
Combo PoE
miniSupport
GBIC
GigE
ports*
PoE
Ports
@7.5
Watt
PoE
ports
@15.4
Watt
SG300-10P
SRW2008P-K9
-
8
2
62W
8
4
SG300-10MP
SRW2008MP-K9
-
8
2
124W
8
8
SG300-28P
SRW2024P-K9
-
26
2
180W
24
12
SG300-10
SRW2008-K9
-
8
2
-
-
-
SG300-20
SRW2016-K9
-
18
2
-
-
-
SG300-28
SRW2024-K9
-
26
2
-
-
-
SG300-52
SRW2048-K9
-
50
2
-
-
-
Chapter 2: Switching
2-35
Fast Ethernet
Switches
with PoE and
GigE uplinks
Fast Ethernet
Switches without
PoE and with
GigE uplinks
Fast Ethernet
Switches without
PoE and without
GigE uplinks
SF302-08P
SRW208P-K9
8
0
2
62W
8
4
SF302-08MP
SRW208MP-K9
8
0
2
124W
8
8
SF300-24P
SRW224G4P-K9
24
2
2
180W
24
12
SF300-48P
SRW248G4P-K9
48
2
2
375W
48
24
SF302-08
SRW208G-K9
8
0
2
-
-
-
SF300-24
SRW224G4-K9
24
2
2
-
-
-
SF300-48
SRW248G4-K9
48
2
2
-
-
-
SF300-08
SRW208-K9
8
0
0
-
-
-
Online model comparison chart: http:/​/​www.cisco.com/​en/​US/​products/​ps10898/​prod_models_comparison.html
Selected Part Numbers and Ordering Information
SRW2008P-K9
8-port GigE Switch with PoE + 2 combo mini-GBIC ports
SRW2008MP-K9
8-port GigE Switch with maximum PoE + 2 combo mini-GBIC ports
SRW2024P-K9
26-port GigE Switch with PoE + 2 combo mini-GBIC ports
SRW2008-K9
8-port GigE Switch + 2 combo mini-GBIC ports
SRW2016-K9
18-port GigE Switch + 2 combo mini-GBIC ports
SRW2024-K9
26-port GigE Switch + 2 combo mini-GBIC ports
SRW2048-K9
50-port GigE Switch + 2 combo mini-GBIC ports
SRW208P-K9
8-port FE Switch with PoE + 2 combo mini-GBIC ports
SRW208MP-K9
8-port FE Switch with maximum PoE + 2 combo mini-GBIC ports
SRW224G4P-K9
24-port FE Switch with PoE + 2 GigE ports + 2 combo mini-GBIC ports
SRW248G4P-K9
48-port FE Switch with PoE + 2 GigE ports + 2 combo mini-GBIC ports
SRW208G-K9
8-port FE Switch + 2 combo mini-GBIC ports
SRW224G4-K9
24-port FE Switch + 2 GigE ports + 2 combo mini-GBIC ports
SRW248G4-K9
48-port FE Switch + 2 GigE ports + 2 combo mini-GBIC ports
SRW208-K9
8-port FE Switch
Each combo mini-GBIC port includes one 10/​100/​1000BaseT Ethernet port and 1 mini-GBIC Gigabit
Ethernet port for fiber—with one port active at a time.
For More Information
www.cisco.com/​go/​smbswitches
Service Provider: Aggregation Switches
Cisco ME 3800X Series Carrier Ethernet Switch Router
The Cisco ME 3800X Series Carrier Ethernet Switch Router is a
converged, full-featured aggregation platform designed specifically
for the mobile, business, and residential markets. With low power
consumption and high service scale, this 1-rack-unit (1RU) switch router
is optimized for small aggregation and remote point-of-presence (POP)
applications, making it a highly cost-effective option. The Cisco ME 3800X Series expands the Cisco Carrier
Ethernet aggregation portfolio while complementing the Cisco 7600 Series Routers and Cisco ASR 9000
Series Aggregation Services Routers by providing a rich and scalable feature set of Layer 2 and Layer 3 VPN
services in a compact package.
Ideal for Companies That Need These Features
Cisco ME 3800X-24FS •• 24 Gigabit Ethernet Small Form-Factor Pluggable (SFP) ports with two 10-Gigabit Ethernet SFP
Plus (SFP+) uplinks
•• Modular AC and DC power supply
•• Small-footprint aggregation device
2-36
Chapter 2: Switching
Main Features and Benefits
Specifications
Features
Cisco ME 3800X-24FS
Forwarding bandwidth (Gbps)
44 (full duplex)
Packets per second (Mpps)
65
MAC addresses supported
256,000
Routes supported
80,000
GE density
24
10GE density
2
AC/​DC support
AC and DC modular and redundant
Dimensions
(H x W x D)
1.72-in. x 17.50-in. x 20.33-in.
(4.47cm x 44.45cm x 51.6cm)
Unit weight
14.50 lb (6.57 kg)
Selected Part Numbers and Ordering Information
Cisco ME 3800X Series Ethernet Access Switches
ME-3800X-24FS-M
Cisco ME 3800X 24FS Switch Router
PWR-ME3KX-AC
AC power supply and fan module for ME-3800X-24FS-M
PWR-ME3KX-DC
DC power supply and fan module for ME-3800X-24FS-M
ME-FANTRAY
Fan tray module for ME-3800X-24FS-M. The fan tray is required in the second slot when
only one power supply is in the system.
Chapter 2: Switching
2-37
Switching
The Cisco ME 3800X Series helps service providers deliver advanced services for residential broadband,
mobile, and Metro Ethernet applications. The highlights of this aggregation platform follow:
•• Cisco Carrier Ethernet application-specific integrated circuit (ASIC): Powered by the Cisco Carrier
Ethernet ASIC, designed specifically for the needs of service providers, the Cisco ME 3800X Series
delivers essential Carrier Ethernet technologies including hierarchical quality of service (H-QoS),
Multiprotocol Label Switching (MPLS), Virtual Private LAN Services (VPLS), and Hierarchical Virtual Private
LAN Services (H-VPLS). The ASIC provides line-rate performance and enables advanced services
including access control list (ACL) and H-QoS without affecting performance. This Carrier Ethernet ASIC
incorporates innovative traffic-management capabilities while providing intelligent packet switching and
routing operations.
•• Service richness: With the Cisco ME 3800X Series, each service is assigned enhanced QoS and
security attributes. The Cisco ME 3800X Series accomplishes advanced per-traffic-class metering and
offers bidirectional packets and bytes statistics. The service offering is enhanced with rich operations,
administration, and management (OAM) functions including Layer 2 Connectivity Fault Management
(CFM), IP service-level agreement (IP SLA) for Layer 3, and MPLS OAM.
•• Service scale: The Cisco ME 3800X Series delivers unmatched service scalability in a 1-rack-unit (1RU)
footprint. With support for 256,000 MAC addresses and 8,000 bridge domains, this switch router delivers
high performance and high scale for point-to-point and multipoint VPN services. A total buffer size of 256
MB is available to provide per-service advanced QoS capabilities. This amount of buffer is required when
stringent applications such as financial or video must be protected against the effect of 10- to 1-Gbps
speed mismatch. The quantity of statistical counters enables the Cisco ME 3800X Series to provide a high
level of service metering and monitoring throughout its range of scale.
•• High-performance hardware: The Cisco ME 3800X Series provides two slots for hot-swappable and
redundant power supplies. Three fans are integrated into each power supply, providing fan redundancy.
High availability is also achieved on the Cisco ME 3800X Series through proactive diagnostic tools
including Generic Online Diagnostics (GOLD) and Onboard Failure Logging (OBFL). These tools help
service providers avoid potential problems before they occur and troubleshoot and diagnose them after
they are identified.
•• Advanced SLAs: Service-aware QoS allows service providers to expand and differentiate their services
portfolio with highly advanced and differentiating SLAs. The hierarchical QoS capabilities of the Cisco ME
3800X Series scale to eight queues per service, three levels of scheduling, and buffer volumes capable of
accommodating today’s most demanding wireline and wireless applications.
•• Mobile timing and synchronization services: The Cisco ME 3800X Series provides the timing services
required in today’s converged access network to support mobile solutions, including Radio Access
Network (RAN) applications, and offers integrated support for the Building Integrated Timing Supply
(BITS) interface. The Cisco ME 3800X Series also supports synchronous Ethernet (SyncE) and can source
network clocking information.
Cisco ME 3800X Series License Options
METROETHERNETSERVICES
Layer 2 feature license targeted for Layer 2 aggregation
•• Enhanced QoS, with deep buffers and Hierarchical QoS
•• Layer 2 features for L2 VPN including EVC framework
•• Ethernet OAM
•• Synchronous Ethernet and SynchE ESMC support
METROIPSERVICES
Layer 3 feature license targeted for Layer 3 aggregation
•• IPv6 and IPv4 routing (OSPF, ISIS, EIGRP,BGP)
•• Layer 3 multicast PIM SM and SSM
•• Bidirectional Forwarding Detection (BFD)
•• Multi-VRF CE (VRF lite) with service awareness (ARP, ping, SNMP, syslog, traceroute,
FTP, TFTP)
METROAGGREGATIONSERVICES
MPLS feature license targeted for MPLS aggregation
•• MPLS label imposition/​disposition
•• MPLS Traffic Engineering (TE) and Fast Reroute (FRR)
•• Ethernet over MPLS (EoMPLS)
•• H-VPLS
•• VPLS
•• MPLS VPN
•• MPLS OAM
SERVICESCALABILITY
•• Enables full scalability for Layer 2, IP routing, and MPLS resources
Cisco ME 3800X SFP and SFP+ Options
SFP
GLC-FE-100FX, GLC-FE-100EX, GLC-FE-100ZX, GLC-FE-100LX, GLC-FE-100BX-U, GLCFE-100BX-D, GLC-LH-SM, GLC-SX-MM, GLC-ZX-SM, GLC-T, CWDM-SFP-1470, CWDMSFP-1490, CWDM-SFP-1510, CWDM-SFP-1530, CWDM-SFP-1550, CWDM-SFP-1570,
CWDM-SFP-1590, CWDM-SFP-1610, GLC-EX-SMD, GLC-BX-U, GLC-BX-D, SFP-GE-L,
SFP-GE-S, SFP-GE-T, DWDM-SFP-xx, CAB-SFP-50CM
SFP+
SFP-10G-SR, SFP-10G-LR, SFP-10G-ER, SFP-10G-ZR, SFP-10G-LRM, SFP-H10GBCUxM
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps10965/​index.html
Service Provider:
Ethernet Access Switches
Cisco ME 3600X Series Ethernet Switches
The Cisco ME 3600X Series Ethernet Access Switches represent
Cisco’s first series of switches built specifically for the convergence
of wireless and wireline services. A natural evolution to the Cisco
Carrier Ethernet portfolio, the Cisco ME 3600X Series extends the
transport speed of the portfolio to 10 Gbps in the access layer for
business and mobile applications. It also enables service providers
to initiate Multiprotocol Label Switching (MPLS)-based VPN services from within the access layer. Designed
around critical Carrier Ethernet features that simplify network operation, the Cisco ME 3600X Series enables
premium services with enhanced service-level agreement (SLA) capabilities. An optional “pay-as-you-grow”
feature and service activation model gives service providers a flexible, cost-effective solution.
Ideal for Companies that Need These Features
Cisco ME 3600X-24TS •• Twenty-four 10/​100/​1000 ports with two 10 Gigabit Ethernet Small Form-Factor Pluggable Plus
(SFP+) uplinks
•• Modular AC and DC power supply
•• Multiprotocol Label Switching (MPLS) and 10 Gigabit Ethernet in 1RU platform
Cisco ME 3600X-24FS •• 24 Gigabit Ethernet SFP ports with two 10-Gigabit Ethernet SFP+ uplinks
•• Modular AC and DC power supply
•• MPLS and 10 Gigabit Ethernet in 1-rack-unit (1RU) platform
2-38
Chapter 2: Switching
Main Features and Benefits
Specifications
Feature
Cisco ME 3600X-24TS
Cisco ME 3600X-24FS
Forwarding bandwidth (Gbps)
44 (full duplex)
44
Packets per second (Mpps)
65
65
MAC addresses supported
16,000
16,000
Routes supported
20,000
20,000
GE density
24
24
10GE density
2
2
AC/​DC support
AC and DC modular and redundant
AC and DC modular and redundant
Dimensions
(H x W x D)
1.72-in. x 17.50-in. x 20.33-in. (4.47cm x
44.45cm x 51.6cm)
1.72-in. x 17.50-in. x 20.33-in.
(4.47cm x 44.45cm x 51.6cm)
Unit weight
14.15 lb (6.41 kg)
14.50 lb (6.57 kg)
Selected Part Numbers and Ordering Information
Cisco ME 3600X Series Ethernet Access Switches
ME-3600X-24TS-M
Cisco ME 3600X 24TS Switch
ME-3600X-24FS-M
Cisco ME 3600X 24FS Switch
PWR-ME3KX-AC
AC power supply and fan module for ME-3600X-24TS-M and ME-3600X-24FS-M
PWR-ME3KX-DC
DC power supply and fan module for ME-3600X-24TS-M and ME-3600X-24FS-M
ME-FANTRAY
Fan tray module for ME-3600X-24TS-M and ME-3600X-24FS-M. The fan tray is required
in the second slot when only one power supply is in the system.
Chapter 2: Switching
2-39
Switching
•• Cisco Carrier Ethernet ASIC: Powered by the Cisco Carrier Ethernet application-specific integrated circuit
(ASIC)—designed specifically with service providers in mind—the Cisco ME 3600X Series delivers
essential Carrier Ethernet technologies, including hierarchical quality of service (H-QoS), Multiprotocol
Label Switching (MPLS), Virtual Private LAN Service (VPLS), and hierarchical VPLS (H-VPLS). This custom
and advanced ASIC design provides uninterrupted line-rate performance while delivering complex and
taxing services such as access control list (ACL) and H-QoS. The Carrier Ethernet ASIC integrates Cisco
traffic-management innovation to deliver intelligent packet switching and routing operations.
•• MPLS in the access layer: The Cisco ME 3600X Series extends MPLS into the access layer by enabling
service providers to initiate MPLS-based Layer 2 and Layer 3 VPN services from within the access layer.
The Cisco ME 3600X Series gives service providers the ability to expand MPLS toward their network edge
to gain the advantages of a single unified MPLS control plane across their network.
•• “Pay-as-you-grow” investment model: The use of licensing to activate features on the Cisco ME 3600X
Series allows service providers to customize and schedule their investment in access features for a time
when network growth and customer demand justify the investment. Unlike investments in the core and
edge, where the physical location of network assets has minimal effect on their accessibility and usage,
the return on investment (ROI) on an access element is heavily influenced by its location in the network
and proximity to customers. The ability to deploy the Cisco ME 3600X Series and later activate features as
demand and growth dictate, with little if any need for service calls, delivers highly measurable investment
protection, allowing for flexible timing for migrating from 1 Gbps to 10 Gbps, deploying MPLS services,
and boosting service capacity.
•• Advanced service-level agreements: Service-aware QoS allows service providers to expand and
differentiate their services portfolios with highly advanced and differentiating service-level agreements
(SLAs). The H-QoS capabilities of the Cisco ME 3600X Series scale to eight queues per service, three
levels of scheduling, and buffer volumes capable of accommodating today’s most demanding wireline
and wireless applications.
•• Mobile timing and synchronization services: The Cisco ME 3600X Series provides the timing services
required in today’s converged access network to support mobile solutions, including Radio Access
Network (RAN) applications, and offers integrated support for the Building Integrated Timing Supply
(BITS) interface. The Cisco ME 3600X Series also supports synchronous Ethernet (SyncE) and can source
network clocking information.
•• Operational efficiency for Carrier Ethernet access deployments: The Cisco ME 3600X Series features
important enhancements that help service providers simplify and facilitate the management of their
network, resulting in diminishing operational costs. This unique feature set enables deployment of the
Cisco ME 3600X Series in a variety of applications, including business service with a 10-Gigabit Ethernet
User Network Interface (UNI) and Ethernet mobile backhaul. These features enhance performance
awareness, facilitate troubleshooting, and simplify service turn-up and restoration, ultimately reducing
operational cost. “Dying gasp” for power indicators and four external alarm inputs to detect changes in
remote sites further help service providers manage the health of network elements.
Cisco ME 3600X Series license Options
METROIPACCESS
•• Layer 2 and Layer 3 feature license targeted for Layer 2 and Layer 3 premium Services
•• Enhanced QoS, with deep buffers and Hierarchical QoS
•• Ethernet OAM, IP-SLA
•• Layer 2 features for L2 VPN including EVC framework
•• Layer 3 features for advanced IP routing protocols including IP Routing protocols like
RIPv1/​v2, EIGRP, OSFP, BGPv4, HSRP,VRRP
•• Layer 3 IPv4 and v6 Unicast Routing
•• Secured Layer 3: Multi-VRF CE
•• Timing: SynchE and ESMC
ADVANCEDMETROIPACCESS
•• MPLS features license targeted for MPLS deployment in the access and MPLS based
VPN Services
•• MPLS label imposition /​Disposition on all ports
•• MPLS Traffic engineering and Fast Reroute
•• Ethernet over MPLS (EoMPLS)
•• VPLS
•• H-VPLS
•• MPLS VPN
•• MPLS OAM
10GEUPGRADE
The 10GE Upgrade license allows service providers to enable 10 Gigabit Ethernet on the
uplink only when required, supporting a pay-as-you-grow strategy.
Cisco ME 3600X SFP and SFP+ Options
SFP
GLC-FE-100FX, GLC-FE-100EX, GLC-FE-100ZX, GLC-FE-100LX, GLC-FE-100BX-U, GLCFE-100BX-D, GLC-LH-SM, GLC-SX-MM, GLC-ZX-SM, GLC-T, CWDM-SFP-1470, CWDMSFP-1490, CWDM-SFP-1510, CWDM-SFP-1530, CWDM-SFP-1550, CWDM-SFP-1570,
CWDM-SFP-1590, CWDM-SFP-1610, GLC-EX-SMD, GLC-BX-U, GLC-BX-D, SFP-GE-L,
SFP-GE-S, SFP-GE-T, DWDM-SFP-xx, CAB-SFP-50CM
SFP+
SFP-10G-SR, SFP-10G-LR, SFP-10G-ER, SFP-10G-ZR, SFP-10G-LRM, SFP-H10GB-CUxM
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps10956/​index.html
Cisco ME 3400 Series Ethernet Access Switches
The Cisco ME 3400 Series Ethernet Access Switches are a series of
next-generation Layer 2 and Layer 3 customer-located devices for
service providers. Both software and hardware are built to meet the
requirements for residential and business Ethernet access services.
Ideal for Companies That Need These Features
Cisco ME-3400-24TS
•• Twenty-four 10/​100 ports with two Small Form-Factor Pluggable (SFP) uplinks
•• AC and DC versions
•• Business and residential access
Cisco ME-3400-24FS
•• Twenty-four 100-MB SFP ports with two SFP uplinks
•• AC version only
•• Fiber-to-the-home (FTTH) application
Cisco ME-3400G-2CS •• Two dual-purpose (10/​100/​1000 and SFP) ports with two SFP uplinks
•• AC version only
•• Single-tenant unit access
Cisco ME-3400G12CS
•• Twelve dual-purpose (10/​100/​1000 and SFP) ports with 4 SFP uplinks
•• Redundant AC and DC versions
•• Gigabit access
•• Small Layer 2 aggregation
Main Features and Benefits
Service provider–friendly hardware:
•• Small form factor: The Cisco ME 3400 Series Switches are designed with a compact form factor to
accommodate deployment in small spaces. Combined with various mounting options, the switches can be
deployed in space-constrained places.
•• Industry-standard certifications: The Cisco ME 3400 Series is certified for both Network Equipment
Buildings Standards Level 3 (NEBS3) and ETSI standards.
2-40
Chapter 2: Switching
Specifications
Feature
Cisco ME 340024TS
Cisco ME 340024FS
Cisco ME
3400G-2CS
Cisco ME
3400G-12CS
Forwarding
bandwidth (Gbps)
8.8
8.8
8.8
32
Packets per second
(Mpps)
6.5
6.5
6.5
26
MAC addresses
supported
8,000
8,000
8,000
8,000
Routes supported
5,000
5,000
5,000
5,000
GE density
2
2
4
16
FE density
24
24
0
0
AC/​DC support
AC and DC
AC power
AC
Redundant AC and DC
Dimensions
(H x W x D)
1.73 x 17.5 x 9.52 in. (4.4
x 44.5 x 24.2 cm)
1.73 x 17.5 x 9.52 in. (4.4
x 44.5 x 24.2 cm)
1.73 x 10.6 x 7.1 in.
(4.4 x 26.9 x 18.2 cm)
1.73 x 17.5 x 11.0 in. (4.4
x 44.5 x 27.9 cm)
Unit weight
6.9 lb (2.9 kg)
7.5 lb (2.9 kg)
3.5 lb (1.6 kg)
AC: 9.3 lb (4.2 kg);
DC: 9.0 lb (4.1 kg)
Online model comparison chart: http:/​/​www.cisco.com/​en/​US/​products/​ps6580/​prod_models_comparison.html
Selected Part Numbers and Ordering Information
Cisco ME 3400 Series Ethernet Access Switches
ME-3400-24TS-A
Cisco ME 3400 24 10/​100 +2 SFP, AC PS
ME-3400-24TS-D
Cisco ME 3400 24 10/​100 +2 SFP, DC PS
ME-3400-24FS-A
Cisco ME 3400 24 100mb SFP +2 SFP, AC PS
ME-3400G-2CS-A
Cisco ME 3400 2 dual-purpose +2 SFP, AC PS
ME-3400G-12CS-A
Cisco ME 3400 12 dual-purpose +4 SFP, redundant AC PS
ME-3400G-12CS-D
Cisco ME 3400 12 dual-purpose +4 SFP, redundant DC PS
Cisco ME 3400 Series Software Options
METROBASE
•• Standard Layer 2 feature image targeted for triple play services
•• Advanced QoS—Ingress policing, egress shaping
•• Robust multicast—IGMP filtering/​throttling, MVR
•• Complete security—UNI/​NNI, Control Plane Security, Configuration File Security
METROACCESS
•• Enhanced Layer 2 feature images targeted for premium triple player services and Layer 2 VPN
services
•• Advanced L2 tunneling—802.1q Tunneling, Layer 2 Protocol Tunneling
•• Enhanced scalability—Configurable Per VLAN MAC Learning
•• Fast convergence—Flex Link
Chapter 2: Switching
2-41
Switching
Metro-specific software:
•• User-Network Interface (UNI), Enhanced Network Interface (ENI), and Network-Node Interface (NNI) port
types: The Cisco ME 3400 Series software introduces the concepts of UNI, ENI, and NNI for Ethernet
access switches. Because the software can identify the application of each port, it can provide many
powerful default behaviors, thereby simplifying deployment, troubleshooting, and provisioning of the
Cisco ME 3400 Series.
•• Quality of service (QoS): The Cisco ME 3400 Series supports the Cisco Modular QoS CLI (MQC) to
provide a modular and highly extensible framework for deploying QoS. By using an application-specific
integrated circuit (ASIC)-based QoS solution, the Cisco ME 3400 Series provides policing, marking,
shaping, and scheduling without affecting performance.
•• Comprehensive security solution: As Metro Ethernet networks expand, it is a challenge to provide
the same level of security as other access technologies. Cisco ME 3400 Series Switches provide a
comprehensive security solution for Ethernet access networks by addressing their security features with
respect to each of three areas: subscriber, switch, and network security.
•• Ethernet operations, administration, and maintenance (Ethernet OAM): The Cisco ME 3400 Series supports
industry-standard OAM and provisioning (OAM&P) tools including IEEE 802.1ag Connectivity Fault
Management (CFM) and the Ethernet Local Management Interface (E-LMI) protocols. IEEE 802.1ag allows
operators to monitor and troubleshoot end-to-end Ethernet networks and allows service providers to
check connectivity, isolate network problems, and identify customers affected by them. The E-LMI protocol,
developed by the Metro Ethernet Forum (MEF), enables service providers to automatically configure the
customer-edge device to match the subscribed service. This automatic provisioning reduces not only the
effort to set up the service, but also the amount of coordination required between the service provider
and enterprise customer. In addition, the Cisco ME 3400 Series supports the IEEE 802.3ah Ethernet-in-theFirst-Mile (EFM) standard for service providers to perform link monitoring, fault isolation and detection, and
loopback on the link between the customer equipment and the service provider network.
METROIPACCESS
•• Layer 3 feature images targeted for Layer 3 VPN services
•• IP routing (RIPv1/​v2, EIGRP, OSFP, BGPv4)
•• Secured Layer 3—Multi-VRF CE
•• Enhanced routing—Policy-based routing (PBR)
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps6580/​
Cisco ME 3400E Series Ethernet Access Switches
The Cisco ME 3400E Series Ethernet Access Switches are a series
of next-generation Layer 2 and Layer 3 customer-located devices for
service providers. The Cisco ME 3400E Series helps service providers
deliver four important attributes that are essential to next-generation
Carrier Ethernet service: availability, flexibility, manageability, and
security.
Ideal for Companies that Need These Features
Cisco ME
3400E-24TS-M
•• Twenty-four 10/​100 ports with two dual-purpose (10/​100/​1000 and Small Form-Factor Pluggable
[SFP]) uplinks
•• Two modular power-supply slots; AC and DC power supplies
•• Business and residential access
Cisco ME 3400EG-2CS •• Two dual-purpose (10/​100/​1000 and SFP) ports with two SFP uplinks
•• AC version only
•• Single-tenant unit access
Cisco ME 3400EG12CS
•• Twelve dual-purpose (10/​100/​1000 and SFP) ports with four SFP uplinks
•• Two modular power-supply slots; AC and DC power supplies
•• Gigabit access
•• Small Layer 2 aggregation and mobile preaggregation
Main Features and Benefits
Service provider-friendly hardware:
•• Small form factor: The Cisco ME 3400E Series is designed with a compact form factor to accommodate
deployment in small spaces. Combined with various mounting options, these switches can be deployed in
space-constrained places.
•• Industry-standard certifications: The Cisco ME 3400E Series is certified for both Network Equipment
Buildings Standards Level 3 (NEBS3) and ETSI standards.
•• Flexible power options: The Cisco ME 3400E Series supports modular power options. Both the 24- and
12-port models (ME-3400E-24TS-M and ME-3400EG-12CS-M, respectively) support dual AC, dual DC,
and a mix of AC and DC power-supply configurations. In addition, the Cisco ME 3400E Series DC power
supply supports 24-VDC options needed for cell-tower deployments.
•• Remote management: To help service providers reduce operating expenses (OpEx), the Cisco ME
3400E Series supports features such as dying gasp for loss of power, external alarm inputs, and port or
VLANB-based traffic loopback. These features help reduce the necessity for expensive upgrades to the
equipment site by enabling remote troubleshooting and diagnostics.
•• Extended temperature range: The Cisco ME 3400E Series can operate at up to 65˚C (149˚F), depending
on model type and configuration.
Metro-specific software:
•• User-Network Interface (UNI), Enhanced Network Interface (ENI), and Network-Node Interface (NNI) port
types: The Cisco ME 3400E Series software introduces the concepts of UNI, ENI, and NNI for Ethernet
access switches. Because the software can identify the application of each port, it can provide many
powerful default behaviors, thereby simplifying deployment, troubleshooting, and provisioning of the
Cisco ME 3400E Series.
•• VLAN flexibility: The Cisco ME 3400E Series offers 1:1 VLAN translation and selective QinQ. These
features allow service providers to expand their Layer 2 service offerings, and they provide robust control
of VLAN tags for both customers and service providers.
•• Quality of service (QoS): The Cisco ME 3400E Series supports the Cisco Modular QoS CLI (MQC) to
provide a modular and highly extensible framework for deploying QoS. By using an application-specific
integrated circuit (ASIC)-based QoS solution, the Cisco ME 3400E Series provides policing, marking,
shaping, and scheduling without affecting performance. In addition, the Cisco ME 3400E Series also
supports advanced QoS features such as two-rate three-color ingress policing and class-of-service (CoS)
mapping. These features enable service providers to offer more granular services.
2-42
Chapter 2: Switching
Specifications
Feature
Cisco ME 3400E-24TS
Cisco ME 3400EG-2CS
Cisco ME 3400EG-12CS
Forwarding bandwidth
(Gbps)
8.8
8.8
32
Packets per second
(Mpps)
6.5
6.5
26
MAC addresses supported
8,000
8,000
8,000
Routes supported
5,000
5,000
5,000
GE density
2
4
16
FE density
24
0
0
AC/​DC support
Redundant AC and DC
AC
Redundant AC and DC
Dimensions
(H x W x D)
1.75 x 17.5 x 9.3 in.
(4.45 x 44.5 x 23.6 cm)
1.73 x 10.6 x 7.2 in.
(4.4 x 26.9 x 18.3 cm)
1.75 x 17.5 x 12.0 in.
(4.45 x 44.5 x 30.5 cm)
Unit weight
6.4 lb (2.9 kg)
3.4 lb (1.5 kg)
8.5 lb (3.9 kg)
Online model comparison chart: http:/​/​www.cisco.com/​en/​US/​products/​ps9637/​prod_models_comparison.html
Selected Part Numbers and Ordering Information
Cisco ME 3400E Series Ethernet Access Switches
ME-3400E-24TS-M
Cisco ME-3400E 24 10/​100 +2 dual-purpose, 2 PS slots
ME-3400EG-2CS-A
Cisco ME-3400E 2 dual-purpose +2 SFP, AC PS
ME-3400EG-12CS-M
Cisco ME-3400E 12 dual-purpose +4 SFP, 2 PS slots
ME34X-PWR-AC
AC power supply
ME34X-PWR-DC
DC power supply
Cisco ME-3400E Series Software Options
METROACCESS
•• Enhanced Layer 2 feature images targeted for premium triple player services and Layer 2 VPN
services
•• Advanced L2 tunneling—802.1q Tunneling, Layer 2 Protocol Tunneling
•• Enhanced scalability—Configurable Per VLAN MAC Learning
•• Fast convergence—Flex Link
METROIPACCESS
•• Layer 3 feature images targeted for Layer 3 VPN services
•• IP routing (RIPv1/​v2, EIGRP, OSFP, BGPv4)
•• Secured Layer 3—Multi-VRF CE
•• Enhanced routing—Policy based routing (PBR)
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps9637/​index.html
Chapter 2: Switching
2-43
Switching
•• Comprehensive security solution: As Metro Ethernet networks expand, it is a challenge to provide
the same level of security as other access technologies. Cisco ME 3400E Series Switches provide a
comprehensive security solution for Ethernet access networks by addressing their security features with
respect to each of three areas: subscriber, switch, and network security.
•• Ethernet operations, administration, and maintenance (Ethernet OAM): The Cisco ME 3400 Series
supports industry-standard OAM and provisioning (OAM&P) tools including IEEE 802.1ag Connectivity
Fault Management (CFM) and the Ethernet Local Management Interface (E-LMI) protocols. IEEE 802.1ag
allows operators to monitor and troubleshoot end-to-end Ethernet networks and allows service providers
to check connectivity, isolate network problems, and identify customers affected by them. The E-LMI
protocol, developed by the Metro Ethernet Forum (MEF), enables service providers to automatically
configure the customer-edge device to match the subscribed service. This automatic provisioning
reduces not only the effort to set up the service, but also the amount of coordination required between
the service provider and enterprise customer. In addition, the Cisco ME 3400 Series supports the IEEE
802.3ah Ethernet-in-the-First-Mile standard for service providers to perform link monitoring, fault isolation
and detection, and loopback on the link between the customer equipment and the service provider
network.
Cisco Catalyst 3750 Metro Series Switches
The Cisco Catalyst 3750 Metro Series switches are a
new line of premier multilayer switches that bring greater
intelligence to the Metro Ethernet edge, enabling the delivery
of more differentiated Metro Ethernet services. Featuring
hierarchical quality of service (H-QoS) and traffic shaping,
intelligent 802.1Q tunneling, VLAN mapping, Multiprotocol Label Switching (MPLS) and Ethernet over MPLS
(EoMPLS) support, and redundant AC or DC power, these switches are ideal for service providers seeking
to deliver profitable business services, such as Layer 2, Layer 3, and MPLS VPNs, in a variety of bandwidths
and with different service-level agreements (SLAs). With flexible software options, the Cisco Catalyst 3750
Metro Series offers a cost-effective path for meeting current and future service requirements from service
providers serving enterprises and commercial businesses.
With service provider-friendly hardware and mission-specific software, the Cisco Catalyst 3750 Metro
Series is the first access switch optimized for both the Ethernet-to-the-home (ETTH) triple-play services and
Ethernet-to-the-business (ETTB) VPN services. It provides the most complete security solution for Metro
Ethernet access that covers subscriber, switch, and network protection. The Cisco Catalyst 3750 Metro
Series supports multiple software images to provide a “pay-as-you-grow” deployment model. With service
breadth spanning triple-play and Layer 2 and Layer 3 VPN services, reduced total cost of ownership (TCO)
and operating expenses (OpEx) can be achieved from a single ETTH and ETTB access solution.
The switches feature bidirectional hierarchical quality of service (H-QoS) and traffic shaping, intelligent
802.1Q tunneling, VLAN translation, Multiprotocol Label Switching (MPLS), Ethernet over MPLS (EoMPLS), and
Hierarchical Virtual Private LAN Service (H-VPLS) support and redundant AC or DC power. They are ideal for
service providers seeking to deliver profitable business services, such as Layer 2, Layer 3, and MPLS VPNs,
in several bandwidths and with different service-level agreements (SLAs). With flexible software options,
the Cisco Catalyst 3750 Metro Series offers providers a cost-effective path for meeting current and future
service requirements from enterprises and commercial businesses.
Main Features and Benefits
Purpose-Built Next-Generation Ethernet Access Switches for Metro Ethernet Market
•• Compact form factor (17.5 x 14.75 in. x 1 rack unit [1RU]) allows for deployment in space-limited areas.
•• Redundant AC, redundant DC, or mixed AC/​DC is available.
•• Software is optimized for Metro Ethernet access.
•• Three software feature images enable support for breadth of services.
•• Software upgrade options allow service providers to purchase only the features needed today while
retaining the option to obtain other features through simple software upgrades.
•• Upgrade options reduce service providers’ operating expenses (OpEx) by lowering the supporting cost
for different products and also reducing the number of different products needed for sparing.
•• The IP Base software feature image is designed for Layer 2 switching and advanced quality of service
(QoS).
•• The IP Services software feature image is designed for advanced IP routing.
•• The Advanced IP Services software feature image is designed for Multiprotocol Label Switching
(MPLS) VPN services.
Service Breadth
Triple-Play Services
•• Advanced QoS functions provide differentiated class-of-service (CoS) treatment to support triple-play
service.
•• Multicast VLAN Registration (MVR) reduces overall bandwidth requirement for multicast distribution in
ring-based networks.
•• This comprehensive security solution provides protection of subscribers, switch, and network at the
network edge.
•• Source Specific Multicast (SSM) reduces the need for IP Multicast address management and prevents
denial-of-service (DoS) attacks against receivers.
•• SSM mapping provides a mapping of source to group, which allows listeners to find and connect to
multicast sources dynamically, reducing dependencies on the application.
Intelligent Ethernet Demarcation
•• The industry-standard operations, administration, maintenance, and provisioning (OAM&P) 802.1ag
(Connectivity Fault Management [CFM]) feature supports end-to-end network monitoring and
troubleshooting. It greatly reduces OpEx for service providers by reducing the numbers of site visits
needed to troubleshoot network problems.
•• The Ethernet Local Management Interface (E-LMI) protocol enables the service provider to automatically
configure the customer-edge and customer-premises-equipment (CPE) devices to match the
subscribed service.
2-44
Chapter 2: Switching
Layer 3 VPN Service
•• Multi–Virtual Route Forwarding customer edge (Multi-VRF CE) (VRF-lite) forms virtual packet-forwarding
tables by associating one or more Layer 3 interfaces with each VRF, allowing the creation of multiple
Layer 3 VPNs on a single Cisco Catalyst 3750 Metro Series Switch. Interfaces in a VRF could be either
physical, as in an Ethernet port, or logical, as in a VLAN switched virtual interface (SVI), requiring the
METROIPACCESS Cisco IOS Software feature image.
•• IP Multicast support in Multi-VRF CE allows customers to migrate to Multi-VRF CE without affecting
applications and services that depend on IP Multicast.
•• VRF-aware services (Address Resolution Protocol [ARP], Ping, Simple Network Management Protocol
[SNMP], Hot Standby Router Protocol [HSRP], Unicast Reverse Path Forwarding [URPF], Syslog,
Traceroute, FTP, and Trivial File Transfer Protocol [TFTP]).
•• Support for multiple IP routing protocols (Routing Information Protocol Versions 1 and 2 [RIPv1 and v2],
Enhanced IGRP [EIGRP], Open Shortest Path First [OSPF], Intermediate System-to-Intermediate System
[IS-IS], and Border Gateway Protocol Version 4 [BGPv4]) offers flexible options for peering between end
customers and service providers.
Availability and Scalability
Superior Redundancy for Fault Backup
•• IEEE 802.1w Rapid Spanning Tree Protocol (RSTP) provides rapid spanning-tree convergence
independent of spanning-tree timers and offers the benefit of distributed processing.
•• Per-VLAN Rapid Spanning Tree (PVRST+) allows rapid spanning-tree reconvergence on a per-VLAN
spanning-tree basis, without requiring the implementation of spanning-tree instances.
•• Cisco Hot Standby Router Protocol (HSRP) is supported to create redundant, fail-safe routing
topologies.
•• Unidirectional Link Detection Protocol (UDLD) and Aggressive UDLD allow unidirectional links caused
by incorrect fiber-optic connections or port faults to be detected and disabled on fiber-optic interfaces.
•• Flex Link provides fast failover of ports without overhead of control protocols such as the Spanning Tree
Protocol.
•• VLAN Flex Link Load Balancing provides high availability and load balancing based on VLAN.
•• Switch-port autorecovery (errdisable) automatically attempts to reactivate a link that is disabled
because of a network error.
•• Equal-cost routing provides for load balancing and redundancy.
•• Bandwidth aggregation up to 800 Mbps through Cisco Fast EtherChannel technology enhances
fault tolerance and offers higher-speed aggregated bandwidth between switches and to routers and
individual servers.
•• Accelerate Layer 3 reconvergence through the use of Link-State Tracking by taking down associated
downstream ports when all the corresponding upstream ports are down. Customer switches that are
connected to the downstream ports can then take the appropriate failover action.
•• Resilient Ethernet Protocol (REP) provides fast Layer 2 reconvergence in a ring network and offers an
alternative to Spanning Tree Protocol.
•• Pseudowire redundancy enables service providers to configure their MPLS network to detect a failure
in the network and reroute Layer 2 service to another endpoint that can continue to provide service.
High-Performance IP Routing
•• MPLS Traffic Engineering (TE) Fast Reroute (FRR) guarantees fast recovery after a link or node failure.
FRR protects MPLS networks from link and node failures by locally repairing the label switched path
(LSP) at the point of failure, rerouting all LSP traffic crossing a failed link over backup tunnels that bypass
the failed link or node.
•• Cisco Express Forwarding hardware routing architecture delivers extremely high-performance IP
routing.
•• Basic IP Unicast routing protocols (static and RIP Versions 1 and 2) are supported for small-network
routing applications.
•• Advanced IP Unicast routing protocols (OSPF, EIGRP, IS-IS, and BGPv4) are supported for load
balancing and constructing scalable LANs.
•• IPv6 improves the scalability of IP networks by supporting the growing number of users, applications,
and services. The functions supported include access control lists (ACLs), Dynamic Host Configuration
Protocol (DHCP), routing (Unicast routing, RIP, OSPFv3, and static routes), Multicast Listener Discovery
(MLD) snooping, stateless autoconfig, default router preference, HTTP, and Secure HTTP (HTTPS).
•• HSRP provides dynamic load balancing and failover for routed links; up to 32 HSRP links are supported
per unit.
Chapter 2: Switching
2-45
Switching
Layer 2 VPN Service
•• Standard 802.1Q Tunneling creates a hierarchy of 802.1Q tags. This feature helps service providers use a
single VLAN to support customers who have multiple VLANs, while preserving customer VLAN IDs and
segregating traffic from different customers within the service provider infrastructure even when they
appear to be on the same VLAN.
•• Selective QinQ gives service providers more flexibility in segregating customer traffic in the network.
•• Layer 2 Protocol Tunning (L2PT) allows for transport of the customers’ control protocols, thereby
allowing for a true virtual-circuit service across service providers’ shared infrastructure.
•• Inter-VLAN IP routing provides for full Layer 3 routing between two or more VLANs.
•• Bidirectional Forwarding Detection (BFD) allows rapid detection of path and system failures by using a
fast hello mechanism. BFD can provide failure detection on any kind of path between systems. Routing
protocols supported include OSPF, IS-IS, BGP, HSRP, and EIGRP.
•• Protocol Independent Multicast (PIM) for IP Multicast routing is supported, including PIM sparse
mode (PIM-SM), PIM dense mode (PIM-DM), and PIM sparse-dense mode. The Cisco IOS Software IP
Services image is required.
•• Cisco recommends 128 SVIs. A maximum of 1000 are supported (depending on the number of routes
and multicast entries).
Multicast
Efficient Multicast Distribution
•• Multicast VLAN Registration provides efficient multicast distribution in ring networks by dedicating a
single VLAN for multicast traffic, thereby removing duplicate multicast traffic in other VLANs.
•• PIM-SM provides efficient routing of multicast traffic by establishing distribution trees across WANs.
•• Source Specific Multicast (SSM) reduces the need for IP Multicast address management and prevents
DoS attacks against receivers.
•• SSM mapping provides a mapping of source to group, which allows listeners to find and connect to
multicast sources dynamically, reducing dependencies on the application.
Robust Multicast Control
•• Internet Group Management Protocol (IGMP) Snooping enables intelligent management of multicast
traffic by examining IGMP messages.
•• Multicast Listener Discovery (MLD) snooping v1 and v2 enable efficient distribution of IPv6 Multicast
data. With MLD snooping, IPv6 Multicast data is selectively forwarded to a list of ports that want to
receive the data, instead of being flooded to all ports in a VLAN.
•• IGMP Fast Leave provides a fast channel-changing capability for Internet Protocol Television (IPTV)
services.
•• IGMP Filtering provides control of groups each user can access.
•• IGMP Throttling controls the maximum number of multicast groups each user can access.
•• IGMP Proxy allows users anywhere on a downstream network to join an upstream sourced multicast
group.
QoS and Control
Advanced QoS
•• Standard 802.1p CoS and differentiated services code point (DSCP) field classification are provided,
using marking and reclassification on a per-packet basis by source and destination IP address, source
and destination MAC address, VLAN ID, or Layer 4 TCP/​User Datagram Protocol (TCP/​UDP) port
number.
•• Cisco control-plane and data-plane QoS ACLs on all ports help ensure proper marking on a per-packet
basis.
•• Shaped Round Robin (SRR) scheduling helps ensure differential prioritization of packet flows by
intelligently servicing the queues.
•• Weighted Tail Drop (WTD) provides per-QoS class congestion avoidance at the queues before a
disruption occurs.
•• Priority queue rate limiting provides optional protection against lower-priority queue starvation.
•• The ES ports offer the following additional functions:
◦◦ Hierarchical QoS (H-QoS) with traffic classification, policing, queuing, shaping, and scheduling at
the class, VLAN, and interface levels
◦◦ Traffic classification based on MPLS experimental (EXP) bits
◦◦ 2 Rate 3 Color policing
◦◦ Weighted Random Early Detection (WRED) for congestion avoidance
◦◦ Class-Based Weighed Fair Queuing (CBWFQ) for bandwidth management
•• Low-Latency Queuing provides strict-priority queuing for delay-sensitive data.
•• Configurable control-plane queue assignment allows service providers to assign control-plane traffic to
a specific egress queue.
•• Prioritization of control-plane traffic enables service providers to set QoS markings globally for CPUgenerated traffic so these protocol packets will receive priority in the network.
•• There is no performance penalty for advanced QoS functions.
Advanced Traffic Control
•• Upstream and downstream traffic flows from the end station or the uplink are easily managed using
ingress policing and egress shaping.
•• Ingress policing provides bandwidth monitoring in increments as low as 8 kbps.
•• Ingress policing is provided based on CoS, VLAN ID, DSCP, and QoS ACLs (IP ACLs or MAC ACLs),
which can include source and destination IP address, source and destination MAC address, Layer 4
TCP/​UDP information, or any combination of these fields.
2-46
Chapter 2: Switching
•• Egress Weighted Fair Queuing (WFQ) guarantees the Committed Information Rate (CIR) between traffic
flows and queues.
•• Egress shaping for each queue provides smooth traffic control of available bandwidth.
•• Egress port rate limiting allows the service provider to control the traffic rate that is transmitted out of the
port.
Subscriber Security
•• IEEE 802.1x allows dynamic, port-based security by providing user authentication.
•• IEEE 802.1x with VLAN assignment allows a dynamic VLAN assignment for a specific user regardless of
where the user is connected.
•• IEEE 802.1x and port security are provided to authenticate the port and manage network access for all
MAC addresses.
•• IEEE 802.1x readiness check simplifies deployment by generating a report for end hosts capable of
802.1x.
•• An absence of local switching behavior provides security and isolation between User-Network
Interfaces (UNIs), helping ensure that users cannot monitor or access other users’ traffic on the same
switch.
•• DHCP Snooping prevents malicious users from spoofing a DHCP server and sending out bogus
addresses. This feature also prevents numerous other attacks such as ARP poisoning.
•• Dynamic ARP Inspection helps ensure user integrity by preventing malicious users from exploiting the
insecure nature of the ARP protocol.
•• IP Source Guard prevents a malicious user from spoofing or taking over another user’s IP address by
creating a binding table between a client’s IP and MAC address, port, and VLAN.
Switch Security
•• Control Plane Security prevents DoS attacks on the CPU.
•• Secure Shell (SSH) Protocol, Kerberos, and SNMPv3 provide network security by encrypting
administrator traffic during Telnet and SNMP sessions. SSH, Kerberos, and the cryptographic version of
SNMPv3 require a special cryptographic software image because of U.S. export restrictions.
•• Port security secures the access to an access or trunk port based on MAC address. After a specific
timeframe, the aging feature removes the MAC address from the switch to allow another device to
connect to the same port.
•• Multilevel security on the console access prevents unauthorized users from altering the switch
configuration.
•• TACACS+ and RADIUS authentication facilitate centralized control of the switch and restrict
unauthorized users from altering the configuration.
•• Configuration File Security helps ensure that only authenticated users have access to the configuration
file.
•• Per-VLAN MAC address learning prevents MAC address table overflow attacks.
Network Security
•• Cisco security VLAN ACLs on all VLANs prevent unauthorized data flows from being bridged within
VLANs.
•• Cisco standard and extended IP security router ACLs define security policies on routed interfaces for
control-plane and data-plane traffic.
•• Port-based ACLs for Layer 2 interfaces allow for application of security policies on individual switch
ports.
•• MAC address notification allows administrators to be notified of users added to or removed from the
network.
Network Monitoring
•• Remote Switched Port Analyzer (RSPAN) allows for remote monitoring of the user interface.
•• Bidirectional data support on the Switched Port Analyzer (SPAN) port allows the Cisco Intrusion
Detection System (IDS) to take action when an intruder is detected.
Manageability
•• The Cisco IOS Software command-line interface (CLI) provides a common user interface and
command set with all Cisco routers and Cisco Catalyst desktop switches.
•• Service Assurance Agent (SAA) provides service-level management throughout the network.
•• IEEE 802.1ag Connectivity Fault Management (CFM) provides standard support for transport fault
management. It allows for discovery and verification of path for Layer 2 services.
•• Ethernet Local Management Interface(E-LMI) enables auto configuration of customer premises
equipment (CPE) by customer located equipment CLE to support Metro Ethernet services.
•• IEEE 802.3ah Ethernet-in-the-First-Mile provides standard support for monitoring, remote failure
indication, loopback, and OAM discovery on the link between the customer equipment and service
provider network.
Chapter 2: Switching
2-47
Switching
Network Security
•• ITU-T Y.1731 introduces the support for fault management functions, including alarm indication signal (AIS),
remote defect indication (RDI) and locked signal (LCK) to detect and signal a failure in the service path.
•• Switching Database Manager templates for Layer 2 and Layer 3 deployment allow the administrator to
easily optimize memory allocation to the desired features based on deployment-specific requirements.
•• VLAN trunks can be created from any port, using standards-based 802.1Q tagging. Up to 1005 VLANs
per switch and up to 128 spanning-tree instances per switch are supported.
•• Four thousand VLAN IDs are supported.
•• RSPAN allows administrators to remotely monitor ports in a Layer 2 switch network from any other
switch in the same network.
•• For enhanced traffic management, monitoring, and analysis, the embedded Remote Monitoring (RMON)
software agent supports four RMON groups (history, statistics, alarms, and events).
•• Layer 2 traceroute eases troubleshooting by identifying the physical path that a packet takes from
source to destination.
•• MPLS OAM allows service providers to quickly troubleshoot and monitor MPLS networks.
•• All nine RMON groups are supported through a Switched Port Analyzer (SPAN) port, permitting traffic
monitoring of a single port, a group of ports, or the entire stack from a single network analyzer or RMON
probe.
•• Domain Name System (DNS) provides IP address resolution with user-defined device names.
•• TFTP reduces the cost of administering software upgrades by downloading from a centralized location.
•• Network Timing Protocol (NTP) provides an accurate and consistent time stamp to all intranet switches.
•• The Cisco Catalyst 3750 Metro Series supports the Cisco CNS 2100 Series Intelligence Engine and
SNMP for networkwide management.
•• Cisco IP Solution Center (ISC) applications help reduce overall administration and management costs
by providing automated resource management and rapid profile-based provisioning capabilities.
•• Configuration Rollback helps in error recovery by providing the capability to replace the current running
configuration with any saved Cisco IOS Software configuration file.
•• Embedded Event Manager (EEM) offers the ability to monitor events and take user-defined action when
the monitored events occur or a threshold is reached.
•• DHCP-based autoconfiguration and image update simplifies management of a large number of
switches by automatically downloading a specified configuration and image.
•• Service Diagnostics automates a set of network diagnostic procedures derived from the vast
troubleshooting experiences of Cisco network experts. These diagnostic tools help customers increase
network uptime, reduce time to repair, and improve service levels.
•• Digital optical monitoring (DOM) support provides a service provider with the capability to perform inservice transceiver monitoring and troubleshooting operations.
•• DOM threshold functions allow the monitoring of real-time optical parameters on DOM Small FormFactor Pluggable (SFP) devices and the comparison against factory-reset values, generating alarm and
warning thresholds.
CiscoWorks Support
•• CiscoWorks network management software provides management capabilities on a per-port and perswitch basis, providing a common management interface for Cisco routers, switches, and hubs.
•• SNMP versions 1, 2c, and 3 and Telnet provide comprehensive in-band management, and a CLI-based
management console provides detailed out-of-band management.
•• Cisco Discovery Protocol Versions 1 and 2 enable automatic switch discovery for a CiscoWorks
network management station.
•• The CiscoWorks 2000 LAN Management Solution is supported.
Selected Part Numbers and Ordering Information
Cisco Catalyst 3750 Metro Series Switches
ME-C3750-24TE-M
•• 24 Ethernet 10/​100 ports
•• 2 SFP-based Gigabit Ethernet ports
•• 2 SFP-based Enhanced GE Service Ports
•• 8.55 mpps forwarding rate
•• Purpose-built Gigabit Ethernet access switch for the Metro Ethernet market
•• 3 Cisco IOS Software feature image options (IP BASE, IP SERVICES, and ADVANCED IP SERVICES)
ME3750-ADVIP-LIC=
Cisco Catalyst 3750 Metro Advanced IP Services Feature license
ME3750-IPSVC-LIC=
Cisco Catalyst 3750 Metro IP Services Feature license
ME3750-UPGRD-LIC=
Cisco Catalyst 3750 Metro IP Services to Advanced IP Upgrade license
PWR-ME3750-AC
Cisco Catalyst 3750 Metro Switch Primary AC power supply
PWR-ME3750-DC
Cisco Catalyst 3750 Metro Switch Primary DC power supply
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​hw/​switches/​ps5532/​index.html
2-48
Chapter 2: Switching
Cisco Catalyst 4500E Series Ethernet Access Switches
With the superior service intelligence of the Cisco Catalyst 4500E Series, network operators can adopt a
flexible, service-oriented approach for delivering profitable and differentiated residential broadband and
business services. Network operators can extend control and intelligence to large and small sites in the FTTx
access network. The Cisco FTTx portfolio encompasses a variety of routing, switching, and optical products
and a range of technologies, including In-Service Software Upgrade (ISSU), Connectivity Fault Management
(CFM), and support for short and longer-distance optics.
The Cisco Catalyst 4500E Series Supervisor Engines 7-E and 6L-E are high-performance intelligent modular
access switches for unified communications networks.
Ideal for Companies that Need These Features
Supervisor Engines
Cisco Catalyst 4500E
Series Supervisor
Engine
7-E
•• Centralized 848 Gbps per system (up to 48 Gbps per slot)
•• Cisco IOS XE Software services with future support for WireShark
•• High-performance IPv6 in hardware
•• Optimization for simultaneous IPv4 and IPv6 deployments or migration
•• Support for classic and E-Series chassis
•• Simultaneous support for classic and E-Series line cards in the same chassis
•• Support for dynamic quality of service (QoS), security, and IPv6 resource optimization
Cisco Catalyst 4500E
Series Supervisor
Engine 6L-E
•• High-performance Layer 2, 3, and 4 switching
•• Centralized 280-Gbps switching capacity (225-mpps throughput)
•• Advanced quality-of-service (QoS) support with up to eight queues per port, dynamic queue
sizing, and hierarchical policing to provide flexibility and control
•• Flexibility to operate at 6 or 24 Gbps per line-card slot
•• Dual 10-Gigabit Ethernet uplinks (X2 optics)
•• Support for line-rate forwarding for IPv6 packets
•• Dynamic hardware forwarding table allocations for ease of IPv4-to-IPv6 migration
Chassis
Cisco Catalyst
4510R+E
•• High performance, port density, high availability (In-Service Software Upgrade [ISSU]) through
redundant supervisor engines (when these features are crucial to customer success)
•• Port density up to 384 1000BASE-BX-D or 100BASE-BX-D ports
•• Support for both classic and E-Series line cards
•• Up to 848-Gbps nonblocking switching fabric with Supervisor Engine 7E, up to 225-Mpps
forwarding rate using the Supervisor Engine 6L-E, or up to 48-Gbps per-slot bandwidth
Cisco Catalyst
4507R+E
•• Network resiliency and high availability (ISSU) through redundant supervisor engines (when these
features are crucial to customer success)
•• Port density up to 400 1000BASE-2BX-D, or 240 1000BASE-BX-D or 100BASE-BX-D ports
•• Support for both classic and E-Series line cards
•• Up to 560-Gbps, 210-Mpps, or 48-Gbps per-slot bandwidth when used with the Supervisor
Engine 7-E
Cisco Catalyst 4506-E •• Port density up to 400 1000BASE-2BX-D, or 240 1000BASE-BX-D or 100BASE-BX-D
•• Support for both classic and E-Series line cards
•• Support for up to 280-Gbps, 210-Mpps, or 24-Gbps per-slot bandwidth when used with the
Supervisor Engine 6-E and Supervisor Engine 6L-E
Cisco Catalyst 4503-E •• Port density up to 160 1000BASE-2BX-D, or 96 1000BASE-BX-D or 100Base-BX-D
•• Support for both classic and E-Series line cards
•• Up to 136-Gbps, 102-Mpps, or 24-Gbps per-slot bandwidth when used with the Supervisor
Engine 6-E and Supervisor Engine 6L-E
Main Features and Benefits
The Cisco Catalyst 4500E Series provides advanced, high-performance solutions for service-led fiber-tothe-x (FTTx) access networks:
•• Performance: The low-latency, centralized, shared-memory switching-fabric architecture of the Cisco
Catalyst 4500E Series delivers leading-edge, high-performance Layer 2 and Layer 3 capabilities.
Chapter 2: Switching
2-49
Switching
The Cisco Catalyst 4500E Series Ethernet Access Switches with
integrated resiliency and superior service intelligence are designed
to deliver residential and business services for fiber-to-the-x (FTTx)
deployments. These switches offer high-density Fast Ethernet and
Gigabit Ethernet for both fiber and copper combined with mechanisms
for per-subscriber traffic management, security, performance, quality of service (QoS), and flexible
management. The Cisco Catalyst 4500E Series also offers nonblocking switching in Layers 2 through 4 with
integrated resiliency, further enhancing control of triple-play (voice, video, and data metro services) and
business services.
••
••
••
••
••
Delivering advanced switching solutions that scale bandwidth as ports are added, the Cisco Catalyst
4500E Series is powered by leading-edge, application-specific integrated circuit (ASIC) technology that
offers wire-speed Layer 2 and Layer 3 10/​100 or gigabit switching. Offering modular supervisor-engine
flexibility with complete line-card compatibility, Layer 2 switching can scale up to 320 Gbps or 250 Mpps.
Scalability: The Cisco Catalyst 4500E Series meets network-subscriber connectivity requirements of up
to 384 fiber Fast Ethernet or 400 Gigabit Ethernet ports in a chassis. The Cisco Catalyst 4500E Series
supports density requirements for both business and residential service environments. These switches
offer network operators who are building next-generation access networks flexibility in fiber options by
supporting all types of fiber deployments (single and dual strands). With the support of the single strand
of fiber, network operators can reduce the fiber requirement by 50 percent, providing significant savings in
fiber, cable management, and other installation costs as well as long-term operating expenses.
Redundancy: The Cisco Catalyst 4500E 7- and 10-slot chassis support 1 + 1 supervisor-engine
redundancy for integrated resiliency. Redundant supervisor engines help ensure that network downtime
is minimized. Minimal network downtime facilitates reduced operating expenses (OpEx) and increased
customer satisfaction. The Cisco Catalyst 4500E Series supports redundant power supplies in all chassis
types. The Cisco Catalyst 4500E running on Cisco IOS Software supports In-Service Software Upgrade
(ISSU), enabling software, line-card upgrades without affecting service for subscribers.
Service-oriented software services: The Cisco Catalyst 4500E Series provides a wide range of software
services that allow service providers to deliver residential and business services based on subscriber
requirements. Important features include:
◦◦ Advanced security: Enabling security features such as Dynamic Host Configuration Protocol (DHCP)
Snooping, access control lists (ACLs), Secure Shell (SSH) Protocol, Port Security, Control Plane Policing
(CoPP), Dynamic ARP Inspection (DAI), IP Source Guard, and Private VLANs (PVLANs) on the Cisco
Catalyst 4500E Series enhances control and flexibility in the network. By enabling these features
selectively or collectively, a network administrator can prevent unauthorized access to the network,
prevent hackers from disrupting services, and prevent a deliberate or accidental broadcast storm.
◦◦ Video services: Protocol Independent Multicast (PIM), dense and sparse mode; Internet Group
Management Protocol (IGMP); IGMP Snooping; proxy reporting; Multicast Listener Discovery (MLD)
v1 and v2; and Cisco Group Management Protocol provide for efficient standards-based and Cisco
product-enhanced broadcast video service deployment without compromising performance. Source
Specific Multicast (SSM) and SSM Mapping (mapping IGMPv2 joins to Source Specific PIM joins)
provide additional scale and control of multicast.
◦◦ Cisco IOS Software network services: The Cisco Catalyst 4500E Series takes advantage of more than
15 years of development with large-scale deployments across the entire world, to provide mature Layer
2 and Layer 3 features that allow service providers to differentiate their services and meet service-level
agreements (SLAs).
Intelligent management capability: The Cisco Catalyst 4500E Series supports a variety of management
options suited for managing service provider networks, such as Cisco IOS Embedded Event Manager
(EEM), Cisco Generic Online Diagnostics (GOLD), Flexible NetFlow, and Smart Call Home. With EEM
and GOLD, network operators can design scripts based on their specific requirements to troubleshoot
the network. With Smart Call Home, the Cisco IOS Software on the Cisco Catalyst switch automatically
detects problems in the network and automatically collects the required debug information and logs a
trouble ticket. With Flexible NetFlow, statistics about the network can be captured in hardware for flowand VLAN-based statistics monitoring. This data can be exported, collected, and analyzed for network
traffic accounting, usage-based network billing, network planning, network monitoring, and data-mining
capabilities.
Investment protection: Evolutionary centralized modular architecture provides maximum backward
compatibility across several generations of Cisco Catalyst 4500E Series Switches. Upgrading all system
ports to higher-level functions and features is easy with a simple supervisor-engine upgrade.
For more information, please visit: http:/​/​www.cisco.com/​en/​US/​products/​ps10195/​index.html.
Cisco Catalyst 4500E Series and Cisco Catalyst 4500 Switches extend the warranty from the previously
offered 90-day warranty to a limited lifetime warranty (LLW). For more information, visit: http:/​/​www.cisco.com/​
en/​US/​prod/​collateral/​switches/​ps5718/​ps4324/​product_bulletin_c25-533284.html.
Specifications
4500 E-Series
Chassis
Cisco 4503-E
Cisco 4506-E
Cisco 4507R+-E
Cisco 4510R+-E
Slots
3
6
7
10
Redundant
Supervisor Option
No
No
Yes
Yes
Gigabit Ethernet SFP
density
160 (using 2BX-D)
400 (using 2BX-D)
400 (using 2BX-D)
384(using BX-D)
100BASE-FX, LX-10,
BX-D density
96
240
240
384
Rack Unit (RU)
7
10
11
14
2-50
Chapter 2: Switching
136 Gbps
560
560 Gbps
848 Gbps
Stackable
No
No
No
No
1+1 Power Supply
Protection
Yes
Yes
Yes
Yes
Hot-Swappable
Power Supplies
Yes
Yes
Yes
Yes
Switching
Backplane Capacity
using Supervisor 7-E
Max. watt power consumption
AC Internal
6000W
6000W
6000W
6000W
AC External with
power shelf
1,400 + power shelf
= 7,500
1,400 + power shelf
= 7,500
1,400 + power shelf
= 7,500
1,400 + power shelf
= 7,500
DC Internal
1,400 + UPS = 7,500
1,400 + UPS = 7,500
1,400 + UPS = 7,500
1,400 + UPS = 7,500
Unit weight (with Fan
Tray)
32.25 lbs. (14.63 kgs.)
40.50 lbs. (18.37 kgs)
44.50 lbs. (20.19 kgs)
54.50 lbs. (24.73 kgs)
Dimensions
(H x W x D)
12.25 x 17.31 x 12.50
in (31.12 x 43.97 x
31.70 cm)
17.38 x 17.31 x 12.50
in (44.13 x 43.97 x
31.70 cm)
19.19 x 17.31 x 12.50
in (48.74 x 43.97 x
31.70 cm)
24.35 x 17.31 x 12.50
in. (61.84 x 43.97 x
31.70 cm)
Supervisor Engines
Supervisor 7-E (WS-X45-Sup7-E)
Supervisor 6L-E (WS-X45-Sup6L-E)
Chassis supported
All
All
Enhanced Layer 3 option
yes
yes
Total bandwidth (Gbps)
848
280
Packets per second (Mpps)
250 (IPv4)
125 (IPv6)
225 (IPv4)
110 (IPv6)
CPU MHz
Dual Core 1500
800
NetFlow
Flex NetFlow
no
Onboard memory (DRAM)
1 GB upgradable to 2 GB
512 MB upgradable to 1 GB
On-Board Flash
128 MB
64 MB
128 MB
Compact Flash Support
Yes
Yes
Switching Capacity & Throughput
848 Gbps,
250 Mpps
280 Gbps, 225 Mpps
Enhanced L2/​3/​4 Services & Routing
Multilayer Switching
Enhanced L2/​3/​4 Services & Routing
(E)IGRP, OSPF, IS:IS, BGP
Yes
Yes
Supervisor Redundancy
4507R+E, 4510R+E, 4507R-E, 4510R-E,
WS-C4507R,
WS-C4507R+E, and WS-C4510R-E
4507R, 4507R-E,
WS-C4507R-E, and WS-C4507R+E
QoS
8Q/​Port, MQC, Dynamic Tx Queue
sizing, policing, shaping, congestion
avoidance with DBL marking
8Q/​Port, MQC, Dynamic Tx Queue
sizing, policing, shaping, congestion
avoidance with DBL marking
No
NetFlow Support
No
ISL
No
No
ACLs
Yes
No
IP FIB entries
256K
57K
MAC Addresses
32K Multicast
55K Unicast, 16K Multicast
Online model comparison chart:
http:/​/​www.cisco.com/​en/​US/​products/​hw/​switches/​ps4324/​prod_models_comparison.html#4500e
Selected Part Numbers and Ordering Information
Catalyst 4500 E-Series—Chassis, Supervisors
WS-C4503-E
Cisco Catalyst 4500 E-Series 3-Slot Chassis, fan, no ps
WS-C4506-E
Cisco Catalyst 4500 E-Series 6-Slot Chassis, fan, no ps
WS-C4507R-E
Cisco Catalyst 4500 E-Series 7-Slot Chassis, fan, no ps, redundant supervisor capable
WS-C4510R-E
Cisco Catalyst 4500 E-Series 10-Slot Chassis, fan, no ps, redundant supervisor capable
WS-C4510R+E
Cisco Catalyst 4500 E-Series 10-Slot Chassis, fan, no ps, redundant supervisor capable
WS-C4507R+E
Cisco Catalyst 4500 E Series 7-Slot 48G/​slot capable chassis, fan, no ps, redundant supervisor capable
WS-X45-SUP7-E
Catalyst 4500 E-Series Supervisor, 848Gbps
WS-X45-SUP6-E (=)
Cisco Catalyst 4500 E-Series Sup6-E, 2x10GE(X2) w/​Twin Gig
WS-X45-SUP6L-E (=) Cisco Catalyst 4500 E-Series Sup6-E Lite, 2x10GE(X2) w/​Twin Gig
Chapter 2: Switching
2-51
Catalyst 4500 and 4500-E Series Line Cards
ME-X4248-FE-BX=
ME-X4248-FE-SFP and GLC-FE-100BX-D48
ME-X4248-FE-SFP
48-port FE SFP FTTH module, GLC-FE-100BX-D48 is required
WS-X4248-FE-SFP
Cisco Catalyst 4500 48-Port 100BASE-X (SFPs Optional)
WS-X4248-FE-SFP=
Cisco Catalyst 4500 48-Port 100BASE-X (SFPs Optional)
WS-X4448-GB-SFP
Cisco Catalyst 4500 48-Port 1000Base-X (SFPs Optional)
WS-X4448-GBSFP=
Cisco Catalyst 4500 48-Port 1000Base-X (SFPs Optional)
For More Information
http:/​/​www.cisco.com/​go/​catalyst4500
Connected Grid Switches
Cisco 2500 Series Connected Grid Switches
The Cisco 2520 Connected Grid Switches (CGS 2520) are rugged
switches designed for the harsh environments often found in the energy
and utility industries. The Cisco CGS 2520 is designed to support
the communications infrastructure needs for the energy delivery
infrastructure across the generation, transmission, and distribution
sectors. This infrastructure includes utility- and customer-owned energy infrastructure, such as substation
applications supporting electrical transmission and distribution, renewable generation, oil and gas,
water, distributed generation, co-generation, and trackside operations. The infrastructure also includes
communications infrastructure for delivery applications such as transmission pipelines, distribution mains,
and service lines for oil and gas and water.
The Cisco CGS 2520 uses Cisco IOS Software, which is the operating system powering millions of Cisco
switches and routers worldwide. Cisco IOS Software delivers the benefits of integrated security for North
American Electric Reliability Corporation/​Critical Infrastructure Protection (NERC/​CIP) compliance, quality of
service (QoS), ease of use, and network management to help ensure integrity and priority of operational and
nonoperational data communications.
Main Features and Benefits
•• Rugged industrial design and substation compliance: IEC-61850-3 and IEEE 1613 for utility substation
environments
•• Tools for easy deployment, management, and replacement
•• Extensive instrumentation and remote diagnostic capabilities
•• Advanced quality-of-service (QoS) capabilities to support mission-critical substation applications such as
Supervisory Control and Data Acquisition (SCADA) and IEC 61850 Generic Object Oriented Substation
Events (GOOSE) messaging
•• Comprehensive network security features based on open standards
•• High availability and redundancy: Advanced features such as Resilient Ethernet Protocol (REP) and Flexlink
provide fast reconvergence in ring and hub-and-spoke topologies, minimizing network downtime and
associated costs. In addition, field-replaceable components such as power supplies and Small FormFactor Pluggables (SFPs) reduce redeployment time. Finally, an optional redundant, hot-swappable power
supply provides additional redundancy.
•• Ease of use: An intuitive GUI in Cisco Configuration Professional simplifies configuration of switches and
reduces training time and costs. Utility-focused enhancements have been added to further increase
ease of use. SmartPort templates provide one-touch global and port-level macros to simplify switch
deployments.
Specifications
Feature
Cisco 2520-24TC
Cisco 2520-16S-8PC
Forwarding bandwidth (Gbps)
8
8
Forwarding rate
(mpps)
6.5
6.5
MAC addresses
supported
8,000
8,000
Onboard memory (DDR2 SDRAM)
256 MB
256 MB
2-52
Chapter 2: Switching
Gigabit Ethernet density
2 (dual-purpose ports: 100/​1000 fiber
SFP and/​or 10/​100/​1000 Gigabit
copper)
2 (dual-purpose ports: 100/​1000 fiber
SFP and/​or 10/​100/​1000 Gigabit
copper)
24
8
100BASE-FX density
-
16-port fiber SFP
PoE: Max. 802.3af Class 3 devices
(15.4W)
-
8 max
Power Consumption
28.6W
40.3W
Power Supply
External high AC/​DC and low DC power
supply options available for redundant
power supply support
External high AC/​DC and low DC power
supply options available for redundant
power supply support
Dimensions (H x W x D)
1.75 x 1.75 x 14 in.
(4.45 x 44.5 x 35.6 cm)
1.75 x 1.75 x 14 in.
(4.45 x 44.5 x 35.6 cm)
Unit weight
9.1 lbs. (4.1 kg)
10 lbs. (4.5 kg)
Selected Part Numbers and Ordering Information
Cisco 2500 Series Connected Grid Switches
CGS-2520-24TC
Cisco 2520 Connected Grid Switch-24 10/​100 + 2 dual purpose Gigabit Ethernet ports LAN
Base Image
CGS-2520-16S-8PC
Cisco 2520 Connected Grid Switch-16 100FX SFP ports + 2 dual purpose Gigabit Ethernet
ports LAN Base Image
For More Information
http:/​/​www.cisco.com/​go/​cgs2500
Cisco Switching Services
Cisco Routing and Switching Services use leading practices and time-tested methodologies to help you:
•• Successfully integrate new technologies and applications onto the routing and switching platform
•• Reduce risk, delays, and the total cost of network deployments
•• Keep network devices and applications secure, available, and operating reliably
•• Optimize your secure wired and wireless networks to meet future needs
•• Achieve operational excellence
Services from Cisco and our partners help you plan, build, and run a more intelligent, responsive, integrated
routing and switching network. Services for routing and switching include:
•• Routing and Switching Planning Services: Support successful integration through accurate assessment of
the network and overall readiness to support proposed solutions
•• Routing and Switching Design Services: Reduce risk, delays, and the total cost of network deployments
with an implementation-ready design that you can use to engineer your network
•• Cisco Network Optimization Service: Optimizes your network for borderless business evolution and
innovation using Cisco expertise and leading practices
•• Cisco Network Availability and Operations Optimization Service: Effectively adopts, manages, and scales
technologies and applications in your converged network environment by optimizing your operational
processes and network management tools
•• Cisco SMARTnet Service: Offers direct, anytime access to Cisco engineers and an extensive range of
technical resources
•• Cisco Application Support Service: Strengthens application availability, functions, and reliability
•• Cisco Focused Technical Support Service: Provides priority, high-touch technical support for faster
problem resolution
•• Cisco Foundation Technology Remote Management Service: Provides comprehensive monitoring,
problem resolution, and day-to-day management of network devices
For more information about Cisco Routing and Switching Services, visit
http:/​/​www.cisco.com/​go/​services/​routing-switching.
Chapter 2: Switching
2-53
Switching
10/​100 density
2-54
Chapter 2: Switching
Chapter 3: Wireless
This chapter provides only a subset of Cisco products and part numbers.
Routing At-a-Glance
Product
Features
Page
Access Points and Client Devices
Cisco Aironet 3600
Series Access Point
Cisco Aironet 3500p •• Uses Cisco CleanAir technology
Series Access Points •• Is ideal for high-density stadium and arena deployments
•• Offers greater wireless capacity to deliver a better fan experience and facilitate thirdgeneration (3G) and 4G cellular offload
•• Built with directional, narrow beamwidth external antennas for targeted coverage and
minimal interference
•• Provides power with standard IEEE 802.3af Power over Ethernet (PoE)
•• Designed with a rugged metal housing that provides extended operating temperature
•• Also supports:
◦◦ Cisco ClientLink technology, which improves reliability and coverage for
established clients
◦◦ Cisco BandSelect technology, which improves 5-GHz client connections in mixed
client environments
◦◦ Cisco VideoStream technology, which uses multicast to improve multimedia
applications
•• Available in lightweight version only
3-5
Wireless
•• Offers enterprise-class silicon and optimized radios that deliver a robust mobility
experience
•• Offers 802.11n with 4 x 4 multiple-input multiple-output (MIMO) technology with three
spatial streams, which sustains 450-Mbps rates over a greater range for more capacity
and reliability than competing access points
•• Offers Cisco ClientLink 2.0 technology to improve downlink performance to all mobile
devices, including one–, two–, and three–spatial stream devices on 802.11n while
improving battery life on mobile devices such as smartphones and tablets
•• Offers Cisco CleanAir technology, which provides proactive, high-speed spectrum
intelligence to combat performance problems due to wireless interference
•• Provides modular architecture design that enables flexible add-on options in the form
of separate Wireless Security and Spectrum Intelligence and IEEE 802.11ac Wave 1
Modules that tightly integrate with the wireless infrastructure and are completely field
upgradable.
•• Offers MIMO Equalization optimized uplink performance and reliability by minimizing
the impact of signal fade
•• Provides Limited Lifetime Hardware Warranty, including 10-day advance hardware
replacement
•• Offers both controller-based and standalone versions
•• All of these features help ensure the best possible end-user experience on the wireless
network.
•• Cisco also offers the industry’s broadest selection of 802.11n antennas delivering
optimal coverage for a variety of deployment scenarios.
3-10
Cisco Aironet 2600
Series Access Point
•• Offers RF excellence
•• Based on 802.11n with 3 x 4 MIMO technology with three spatial streams to sustain
450-Mbps rates over a greater range for more capacity and reliability than competing
access points
•• Offers Cisco ClientLink 2.0 technology for better downlink performance and range for
all mobile devices and better battery life on mobile devices such as smartphones and
tablets
•• Offers Cisco CleanAir technology for proactive, intelligent spectrum intelligence to
combat performance problems due to RF interference
•• Provides Limited Lifetime Hardware Warranty, including 10-day advance hardware
replacement
•• Offers both controller-based and standalone versions
Cisco Aironet 1600
Series Access Point
•• Based on 802.11n with 3 x 3 MIMO technology with two spatial streams to sustain 3003-18
Mbps rates over a greater range for more capacity and reliability than competing access
points
•• Offers Cisco ClientLink 2.0 technology for better downlink performance and range for
all mobile devices and better battery life on mobile devices such as smartphones and
tablets
•• Offers Cisco CleanAir Express technology for proactive, intelligent spectrum intelligence
to combat performance problems due to RF interference (planned for support for
Q12013)
•• Offers Limited Lifetime Hardware Warranty, including 10-day advance hardware
replacement
•• Offers both controller-based and standalone versions
Chapter 3: Wireless
3-14
3-1
•• Designed for the teleworking environment
•• Delivers full IEEE 802.11n speed with simultaneous 2.4- and 5-GHz RF-band support
•• Increases productivity, lowers costs, and improves business continuity with smooth,
reliable, and highly secure access to networked services from the home or remote office
•• Supports configuring local personal Service Set Identifiers (SSIDs) for concurrent
personal access as well
•• Provides 4 local Ethernet ports that provide access for wired clients to securely access
the corporate LAN as well as personal use in the home office
Outdoor Wireless and Client Devices
Cisco Aironet
•• Uses Cisco CleanAir technology
1550 Series
•• Offers industry’s first enterprise- and carrier-class IEEE 802.11n access point to mitigate
Lightweight Outdoor
the effect of wireless interference using application-specific integrated circuit (ASIC)Wireless Mesh
based intelligence
Access Points
•• Supports multiple-device and multiple-network application delivery such as real-time
transparent mobility, video surveillance, 3G and 4G data offload, and public and private
Wi-Fi access
•• Offers high-performance device access through improved radio sensitivity and range
with IEEE 802.11a/​b/​g/​n MIMO technology, with two spatial streams
Cisco Aironet
•• Supports Cisco’s many options for antennas and accessories
Antennas and
•• Offers FCC-approved directional and omnidirectional antennas
Accessories
•• Also offers low-loss cable, mounting hardware, and other accessories
•• Supports high-density deployments
Wireless Controllers
Cisco 8500 Series
•• Ideal for service provider and large campus deployments, delivers unmatched
Wireless Controller
scalability and resiliency while reducing infrastructure complexity
•• Supports centralized (Cisco Local mode), Cisco FlexConnect mode and mesh
deployments in a single controller
•• Offers consolidated configuration, management, and security in 1-rack-unit (1RU) rack
space, allowing network managers to configure, manage, and troubleshoot up to 6000
access points and 64,000 clients from a single point of control
•• Offers multiple levels of high availability (HA) with subsecond access-point failover
to standby controller, dual redundant power supplies, and redundant high-speed 10
Gigabit Ethernet connectivity
•• Supports 6000 branch-office locations, 2000 Cisco FlexConnect groups, and 100
access points in each Cisco FlexConnect group
•• Supports transparent IP mobility between cellular and Wi-Fi and secure public access
with Wi-Fi Certified Passpoint (Hotspot 2.0)
•• Integrates Cisco Unified Communications for real-time voice and video technology
(Cisco VideoStream) to optimize the delivery of voice and video applications across the
wireless LAN (WLAN)
Cisco Flex 7500
•• Is ideal for data center consolidation; offers a highly scalable branch-office controller for
Series Cloud
enterprises that require multisite wireless deployments with system-level security and
Controller
integrated RF management
•• Offers remote configuration of wireless policy, management, and security; it also offers a
self-healing self-optimizing wireless network for branch offices through integration with
Cisco CleanAir and local RADIUS server authentication for survivability in the rare event
of WAN failure; and su-second access-point failover to a standby controller for SSID high
availability
•• Uses the Control and Provisioning of Wireless Access Points (CAPWAP) protocol
to centrally control Cisco Aironet lightweight access points for WLAN performance
optimization and automated network resiliency
•• Supports 6000 branch-office locations and allows IT managers to configure, manage,
and troubleshoot up to 6000 access points and 64,000 clients from a single location
•• Supports 2000 Cisco FlexConnect groups and 100 access points in each Cisco
FlexConnect group
•• Operates in Cisco FlexConnect mode only
Cisco 5500 Series
•• Is ideal for enterprise WLAN deployments that require enhanced scalability, systemWireless LAN
level security, integrated RF monitoring and management, and teleworking features
Controller
•• Supports Cisco OfficeExtend to provide corporate wireless service for mobile and
remote workers with secure wired tunnels to the Cisco Aironet 1130 and Aironet 1140
Series Access Points
•• Uses the CAPWAP protocol to centrally control Cisco Aironet lightweight access points
for WLAN performance optimization and automated network resiliency
•• Available with 8 Gigabit Ethernet Small Form-Factor Pluggables (SFPs) and flexible
licensing to support up to 500 access points and up to 7000 clients
Cisco Virtual
•• Ideal for small footprint, on-premises, and data center deployments
Wireless Controller
•• Delivered in a virtual form factor; deployed in any x86 server with VMware Hypervisor
ESXi 4.0 or 5.0
•• Support for advanced mobility technologies including FlexConnect, Cisco ClientLink,
and Cisco CleanAir technology
•• Co-resides with other virtualized network services, vCPI, vMSE, and vISE
•• Scales up to 200 access points and 3000 clients, with one access-point adder license
enabling granular “pay-as-you-grow” model
Cisco Aironet 600
Series Office Extend
3-2
Chapter 3: Wireless
3-23
3-26
3-30
3-35
3-38
3-40
3-42
Cisco 2500 Series
Wireless LAN
Controller
•• Is ideal for enterprise branch-office and small business WLAN deployments that require
system-level security, scalability, and RF management
•• Offers enhanced uptime with Cisco CleanAir technology, and quality of service (QoS)
for voice and video
•• Uses the Lightweight Access Point (LWAP) protocol or CAPWAP protocol to centrally
control Cisco Aironet lightweight access points for WLAN performance optimization and
automated network resiliency
•• Supports 5, 15, 25, 50, or 75 lightweight access points and up to 500 clients, making it a
cost-effective solution for enterprise branch offices and small businesses
Cisco Wireless
Services Module
2 (WiSM2) for
Cisco Catalyst 6500
Switches
•• Provides a cost-effective controller option for converged networks that integrate
3-46
wireless connectivity; ideal for medium-sized to large enterprises and campus
environments that require enhanced scalability, system-level security, and RF
management to support mission-critical wireless business communications
•• Supports more efficient roaming and a variety of business mobility needs, including
the Cisco OfficeExtend solution for secure, mobile teleworking and enterprise wireless
mesh
•• Uses the CAPWAP protocol to centrally control Cisco Aironet lightweight access points
for WLAN performance optimization and automated network resiliency
•• Offers flexible licensing to support up to 1000 access points, up to 15,000 clients and 20
Gbps of throughput per WiSM blade, and up to 7000 access points and 105,000 clients
per chassis
•• Offers sub-second access-point failover to a standby controller for Service Set Identifier
(SSID) high-availability
Cisco Wireless
Controller Module
for the ISR G2
•• Is ideal for enterprise branch-office and small business WLAN deployments that require
system-level security, scalability, and RF management and remote provisioning to
consolidate branch-office infrastructure and deploy wireless on demand
•• Supports Cisco CleanAir technology, Cisco VideoStream technology, and wireless
mesh and the LWAP and CAPWAP protocols to centrally control Cisco Aironet
lightweight access points for WLAN performance optimization and automated network
resiliency
•• Supports up to 10 lightweight access points for the Cisco Services-Ready Engine 300
Integrated Services Module (Cisco SRE 300 ISM) and up to 50 lightweight access points
for the Cisco SRE 700, SRE 710, SRE 900, and SRE 910 Services Modules (Cisco SM
700, SM 710, and SM 900, 910) and up to 500 clients, making it a cost-effective solution
for enterprise branch offices and small businesses
3-49
•• Provides a single pane of glass solution for managing the complete lifecycle of switches,
routers, wireless controllers, and access points
•• Enables rich application visibility, dashboards, and key performance indicators for voice,
video, and other real time applications
•• Integrates with Cisco Identity Services Engine (ISE), enabling visibility of user attributes,
posture, and profile
•• Supports complete lifecycle management of up to 15,000 Cisco Aironet lightweight
access points managed by wireless controllers, 5000 autonmous Cisco Aironet access
points, and 18,000 switches or routers
•• Offers third party device management including automatic discovery, basic monitoring,
basic lifecycle management, device reachability, traps, and syslog collection
•• Offers wide range of easy-to-use tools, guides, and templates for simplified planning,
deployment, monitoring, troubleshooting, and reporting on indoor and outdoor wireless
networks, including the next-generation IEEE 802.11n WLAN infrastructure and client
devices
•• Provides centralized management of Cisco Mobility Services Engine (MSE), Adaptive
Wireless Intrusion Prevention System, Context-Aware Software, and Cisco CleanAir
technology
3-51
•• Provides a spectrum analyzer tool that offers visibility into the RF layer of wireless
networks so that organizations can determine the causes of interference problems and
optimize network performance
•• Provides Active Devices view that offers comprehensive lists of all access points,
temporary networks, and interferer devices (for example, microwave ovens, cordless
phones, wireless security cameras, Bluetooth devices, and RF jammers)
•• Provides Channel Summary, Devices View, and Device Finder features that detail RF
activity, effect on the wireless network, and the location of devices causing wireless
interference
3-53
•• Location Services on Cisco Mobility Services Engine (MSE) that provides advanced
spectrum capability and ability to detect presence and track and trace rogue devices,
interferers, Wi-Fi clients, and RFID tags; also provides location analytics
•• Advanced Location Services on MSE that provides capability to engage customers
through mobile Concierge and advanced location analytics
•• Adaptive Wireless Intrusion Prevention System (WIPS) Service on MSE that provides
comprehensive over-the-air threat detection, location, and mitigation
•• Open application programming interface (API) for enterprise and Mobile app developers
•• SDK for Mobile app developers
•• Available as a physical or virtual appliance
3-55
Wireless
*NEW PRODUCT*
3-44
Network Management
Cisco Prime
Infrastructure
*NEW PRODUCT*
Cisco Spectrum
Expert Wi-Fi
Mobility Services
Cisco Mobility
Services Engine
Chapter 3: Wireless
3-3
Cisco Wireless
Intrusion Prevention
System (WIPS)
•• Cisco offers rogue detection and mitigation as part of its base wireless offering, and
the Adaptive Wireless Intrusion Prevention System as an extention of this service as a
complimentary service.
•• WIPS provides comprehensive ove- the-air threat detection, location, and mitigation.
•• WIPS offers Layer 1 threat protection with CleanAir access points.
•• WIPS employs network analysis and signature-based techniques, combined with tight
integration to the Cisco Unified Wireless Network, to deliver protection against rogue
access points and clients, network reconnaissance, eavesdropping, authentication and
encryption cracking, man-in-the-middle attacks, wireless denial-of-service (DoS) attacks,
and zero-day unknown attacks.
•• WIPS provides proactive threat prevention through automated wireless vulnerability and
performance monitoring that proactively and persistently scans the wireless network to
mitigate problems before they arise.
3-58
Cisco Physical
Security
For product information about Cisco Video Surveillance products, refer to Chapter 5,
Security.
See
5–1
Services
Manage a complex wireless infrastructure and enable secure mobile access to enterprise and collaboration
applications with services from Cisco and our partners. Based on leading practices, these services help you
transition to a mobility architecture that optimizes performance and reliability, so you can maintain business
innovation while controlling costs.
3-59
For More Information
Product Ordering
To place an order, visit http:/​/​www.cisco.com/​en/​US/​ordering/​index.shtml.
Cisco Services
Cisco Services can be ordered directly or through our global network of certified partners at: http:/​/​www.cisco.com/​web/​
services/​order-services/​index.html.
End-of-Life and End-of-Sale Information
Please visit the end-of-life and end-of-sale website for a complete and up-to-date listing of products that are no longer being
sold or supported, what replacement products are available, and information about product support:
http:/​/​www.cisco.com/​en/​US/​products/​prod_end_of_life.html.
Note: This chapter provides only a subset of Cisco products and part numbers. For the most up-to-date and comprehensive
information, refer to the Cisco website at http:/​/​www.cisco.com, the Cisco ordering website at
http:/​/w
​ ww.cisco.com/​en/​US/​ordering/​index.shtml, or the URL listed in the “For More Information” section for each product.
3-4
Chapter 3: Wireless
Access Points and Client Devices
View the online model comparison chart for Cisco Aironet Access Points at:
http:/​/​www.cisco.com/​en/​US/​products/​hw/​wireless/​products_category_buyers_guide.html#~high-end.
Cisco Aironet 3600 Series Access Point
Wireless
The Cisco Aironet 3600 Series Access Point is the industry’s
only 4 x 4 Multiple Input, Multiple Output (MIMO) access point.
This three-spatial-stream access point delivers mission critical
reliability. Current solutions struggle to scale to meet demands
on the wireless networks from the influx of diverse mobile
devices and mobile applications. The new Cisco Aironet 3600
Series sustains reliable connections at higher speeds further
from the access point than competing solutions, resulting in up
to three times more availability of 450-Mbps rates, and optimizing
the performance of more mobile devices. Building on the Cisco
Aironet heritage of RF excellence, the Cisco Aironet 3600 Series is a flagship access point, delivering
industry-leading performance for secure and reliable wireless connections.
The Cisco Aironet 3600 Series includes Cisco ClientLink 2.0 to boost performance and range for clients and
includes Cisco CleanAir spectrum intelligence for a self-healing, self-optimizing network.
Ideal for Companies That Need These Features
Cisco Aironet 3600
Series
•• Industry-leading performance and reliability to meet the ever-increasing demand for access in
mobility space
•• Flexibility to field upgrade and add either the Wireless Security and Spectrum Intelligence
Module or IEEE 802.11ac Wave 1 Module
•• Faster smartphone performance
•• Faster tablet performance
•• More reliable client connection
•• Great coverage
•• Leading-edge scale and performance
•• Video and voice on wireless
Main Features and Benefits
•• 802.11n with 4 x 4 multiple-input multiple-output (MIMO) technology with three spatial streams, which
sustains 450-Mbps rates over a greater range for more capacity and reliability than competing access
points
•• Cisco ClientLink 2.0 technology to improve downlink performance to all mobile devices including one-,
two-, and three-spatial-stream devices on 802.11n while improving battery life on mobile devices such as
smartphones and tablets
•• Cisco CleanAir technology, which provides proactive, high-speed spectrum intelligence to combat
performance problems due to wireless interference
•• Modular architecture design, enabling flexible add-on options in the form of separate Security Monitor
and IEEE 802.11ac Wave 1 Modules that are tightly integrated with the wireless infrastructure, and are
completely field-upgradable
•• MIMO Equalization–optimized uplink performance and reliability by minimizing the effect of signal fade
•• Limited Lifetime Hardware Warranty, including 10-day advance hardware replacement
All of these features help ensure the best possible end-user experience on the wireless network.
Cisco also offers the industry’s broadest selection of 802.11n antennas to deliver optimal coverage for a
variety of deployment scenarios.
Specifications
Feature
Cisco Aironet 3600 Series Access Point
Software
Cisco Unified Wireless Network Software Release 7.2 or later.
Supported Wireless LAN
Controllers
•• 2500 series, WLCM on SRE for ISR G2, WiSM2, 5500 Series, Flex 7500 Series
Module Options
•• Wireless Security & Spectrum Intelligence Module (Available in Q1 2013)
•• Provides full spectrum, off channel scanning for comprehensive wIPS, CleanAir, Rogue
Detection, Context Aware, and Radio Resource Management (RRM) solution Scans 2.4 and 5
GHz channels while serving data clients on the base dual band AP platform
•• 802.11ac Wave 1 Module (Available in Q1 2013)
•• Provides WFA certified 802.11ac “Wave 1” functionality with support for 3x3:3SS (Spatial
Streams), 80 MHz wide channels, 256 QAM, data rates up to 1.3 Gbps
Chapter 3: Wireless
3-5
802.11n Version 2.0 (and
Related) Capabilities
•• 4x4 multiple-input multiple-output (MIMO) with three spatial streams
•• Maximal ratio combining (MRC)
•• 802.11n and 802.11a/​g beamforming
•• 20- and 40-MHz channels
•• PHY data rates up to 450 Mbps (40-MHz with 5 Ghz)
•• Packet aggregation: A-MPDU (Tx/​Rx), A-MSDU (Tx/​Rx)
•• 802.11 dynamic frequency selection (DFS)
•• Cyclic shift diversity (CSD) support
Data Rates Supported
802.11a: 6, 9, 12, 18, 24, 36, 48, and 54 Mbps
802.11g: 1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, and 54 Mbps
802.11n data rates (2.4 GHz and 5 GHz):
MCS Index1
GI2 = 800ns
20-MHz Rate
(Mbps)
Frequency Band and 20MHz Operating Channels
40-MHz Rate
(Mbps)
0
6.5
13.5
7.2
15
13
27
14.4
30
2
19.5
40.5
21.7
45
3
26
54
28.9
60
4
39
81
43.3
90
5
52
108
57.8
120
6
58.5
121.5
65
135
7
65
135
72.2
150
8
13
27
14.4
30
9
26
54
28.9
60
10
39
81
43.3
90
11
52
108
57.8
120
12
78
162
86.7
180
13
104
216
115.6
240
14
117
243
130
270
15
130
270
144.4
300
16
19.5
40.5
21.7
45
17
39
81
43.3
90
18
58.5
121.5
65
135
19
78
162
86.7
180
20
117
243
130
270
21
156
324
173.3
360
22
175.5
364.5
195
405
23
195
405
216.7
450
A (A regulatory domain):
•• 2.412 to 2.462 GHz; 11 channels
•• 5.180 to 5.320 GHz; 8 channels
•• 5.500 to 5.700 GHz, 8 channels
(excludes 5.600 to 5.640 GHz)
•• 5.745 to 5.825 GHz; 5 channels
E (E regulatory domain):
•• 2.412 to 2.472 GHz; 13 channels
•• 5.180 to 5.320 GHz; 8 channels
•• 5.500 to 5.700 GHz, 8 channels
(excludes 5.600 to 5.640 GHz)
I (I regulatory domain):
•• 2.412 to 2.472 GHz, 13 channels
•• 5.180 to 5.320 GHz; 8 channels
K (K regulatory domain):
•• 2.412 to 2.472 GHz; 13 channels
•• 5.180 to 5.320 GHz; 8 channels
•• 5.500 to 5.620 GHz, 7 channels
•• 5.745 to 5.805 GHz, 4 channels
Chapter 3: Wireless
20-MHz Rate
(Mbps)
1
C (C regulatory domain):
•• 2.412 to 2.472 GHz; 13 channels
•• 5.745 to 5.825 GHz; 5 channels
3-6
GI = 400ns
40-MHz Rate
(Mbps)
N (N regulatory domain):
•• 2.412 to 2.462 GHz; 11 channels
•• 5.180 to 5.320 GHz; 8 channels
•• 5.745 to 5.825 GHz; 5 channels
Q (Q regulatory domain):
•• 2.412 to 2.472 GHz; 13 channels
•• 5.180 to 5.320 GHz; 8 channels
•• 5.500 to 5.700 GHz; 11 channels
R (R regulatory domain):
•• 2.412 to 2.472 GHz; 13 channels
•• 5.180 to 5.320 GHz; 8 channels
•• 5,660 to 5,805 GHz, 7 channels
S (S regulatory domain):
•• 2.412 to 2.472 GHz; 13 channels
•• 5.180 to 5.320 GHz; 8 channels
•• 5.745 to 5.825 GHz; 5 channels
T (T regulatory domain):
•• 2.412 to 2.462 GHz; 11 channels
•• 5.280 to 5.320 GHz; 3 channels
•• 5.500 to 5.700 GHz, 8 channels
(excludes 5.600 to 5.640 GHz)
•• 5.745 to 5.825 GHz; 5 channels
Note: Customers are responsible for verifying approval for use in their individual countries. To verify approval and to identify
the regulatory domain that corresponds to a particular country, visit: http:/​/​www.cisco.com/​go/​aironet/​compliance.
Maximum Number of
Nonoverlapping Channels
2.4 GHz
802.11b/​g:
•• 20 MHz: 3
802.11n:
•• 20 MHz: 3
5 GHz
802.11a:
•• 20 MHz: 21
802.11n:
•• 20 MHz: 21
•• 40 MHz: 9
Note: This varies by regulatory domain. Refer to the product documentation for specific details for each regulatory domain.
Receive Sensitivity
802.11g (non HT20)
•• -91 dBm @ 6 Mb/​s
•• -91 dBm @ 9 Mb/​s
•• -91 dBm @ 12 Mb/​s
•• -90 dBm @ 18 Mb/​s
•• -87 dBm @ 24 Mb/​s
•• -85 dBm @ 36 Mb/​s
•• -80 dBm @ 48 Mb/​s
•• -79 dBm @ 54 Mb/​s
802.11a (non HT20)
•• -90 dBm @ 6 Mb/​s
•• -90 dBm @ 9 Mb/​s
•• -90 dBm @ 12 Mb/​s
•• -89 dBm @ 18 Mb/​s
•• -86 dBm @ 24 Mb/​s
•• -83 dBm @ 36 Mb/​s
•• -78 dBm @ 48 Mb/​s
•• -77 dBm @ 54 Mb/​s
2.4-GHz
802.11n (HT20)
•• -90 dBm @ MCS0
•• -90 dBm @ MCS1
•• -90 dBm @ MCS2
•• -88 dBm @ MCS3
•• -85 dBm @ MCS4
•• -80 dBm @ MCS5
•• -78 dBm @ MCS6
•• -77 dBm @ MCS7
•• -90 dBm @ MCS8
•• -90 dBm @ MCS9
•• -89 dBm @ MCS10
•• -86 dBm @ MCS11
•• -82 dBm @ MCS12
•• -78 dBm @ MCS13
•• -77 dBm @ MCS14
•• -75 dBm @ MCS15
•• -90 dBm @ MCS16
•• -89 dBm @ MCS17
•• -87 dBm @ MCS18
•• -84 dBm @ MCS19
•• -81 dBm @ MCS20
•• -76 dBm @ MCS21
•• -75 dBm @ MCS22
•• -74 dBm @ MCS23
5-GHz
802.11n (HT20)
•• -91 dBm @ MCS0
•• -90 dBm @ MCS1
•• -89 dBm @ MCS2
•• -86 dBm @ MCS3
•• -83 dBm @ MCS4
•• -78 dBm @ MCS5
•• -77 dBm @ MCS6
•• -75 dBm @ MCS7
•• -91 dBm @ MCS8
•• -89 dBm @ MCS9
•• -87 dBm @ MCS10
•• -84 dBm @ MCS11
•• -80 dBm @ MCS12
•• -76 dBm @ MCS13
•• -75 dBm @ MCS14
•• -73 dBm @ MCS15
•• -90 dBm @ MCS16
•• -88 dBm @ MCS17
•• -85 dBm @ MCS18
•• -82 dBm @ MCS19
•• -79 dBm @ MCS20
•• -74 dBm @ MCS21
•• -73 dBm @ MCS22
•• -72 dBm @ MCS23
2.4 GHz
802.11b
•• 23 dBm - 4 Antennas
802.11g
•• 23 dBm - 4 Antennas
802.11n (HT20)
•• 23 dBm - 4 Antennas
5 GHz
802.11a
•• 23 dBm - 4 Antennas
802.11n (HT20)
•• 23 dBm - 4 Antennas
802.11n (HT40)
•• 23 dBm - 4 Antennas
Wireless
Maximum Transmit Power
802.11b (CCK)
•• -101 dBm @ 1 Mb/​s
•• -98 dBm @ 2 Mb/​s
•• -92 dBm @ 5.5 Mb/​s
•• -89 dBm @ 11 Mb/​s
5-GHz
802.11n (HT40)
•• -88 dBm @ MCS0
•• -87 dBm @ MCS1
•• -86 dBm @ MCS2
•• -82 dBm @ MCS3
•• -80 dBm @ MCS4
•• -75 dBm @ MCS5
•• -73 dBm @ MCS6
•• -72 dBm @ MCS7
•• -88 dBm @ MCS8
•• -86 dBm @ MCS9
•• -84 dBm @ MCS10
•• -80 dBm @ MCS11
•• -77 dBm @ MCS12
•• -73 dBm @ MCS13
•• -71 dBm @ MCS14
•• -70 dBm @ MCS15
•• -87 dBm @ MCS16
•• -84 dBm @ MCS17
•• -82 dBm @ MCS18
•• -78 dBm @ MCS19
•• -75 dBm @ MCS20
•• -71 dBm @ MCS21
•• -69 dBm @ MCS22
•• -68 dBm @ MCS23
Note: The maximum power setting will vary by channel and according to individual country regulations. Refer to the product
documentation for specific details.
Available Transmit Power
Settings
2.4 GHz
•• 23 dBm (200 mW)
•• 20 dBm (100 mW)
•• 17 dBm (50 mW)
•• 14 dBm (25 mW)
•• 11 dBm (12.5 mW)
•• 8 dBm (6.25 mW)
•• 5 dBm (3.13 mW)
•• 2 dBm (1.56 mW)
5 GHz
•• 23 dBm (200 mW)
•• 20 dBm (100 mW)
•• 17 dBm (50 mW)
•• 14 dBm (25 mW)
•• 11 dBm (12.5 mW)
•• 8 dBm (6.25 mW)
•• 5 dBm (3.13 mW)
•• 2 dBm (1.56 mW)
Note: The maximum power setting will vary by channel and according to individual country regulations. Refer to the product
documentation for specific details.
Chapter 3: Wireless
3-7
Integrated Antenna
•• 2.4 GHz, Gain 2 dBi, internal Omni, horizontal beamwidth 360˚
•• 5 GHz, Gain 5 dBi, internal Omni, horizontal beamwidth 360˚
External Antenna
(Sold Separately)
•• Certified for use with antenna gains up to 6 dBi (2.4 GHz and 5 GHz).
•• Cisco offers the industry’s broadest selection of 802.11n antennas delivering optimal
coverage for a variety of deployment scenarios.
Interfaces
•• 10/​100/​1000BASE-T autosensing (RJ-45)
•• Management console port (RJ-45)
Indicators
•• Status LED indicates boot loader status, association status, operating status, boot loader
warnings, boot loader errors
Dimensions
(W x L x H)
•• Access point (without mounting bracket):
8.7 x 8.7 x 2.11 in. (22.1 x 22.1 x 5.4 cm)
Weight
•• 2.5 lbs (1.13 kg)
Environmental
Cisco Aironet 3600i
•• Nonoperating (storage) temperature: -22 to 158˚F (-30 to 70˚C)
•• Nonoperating (storage) Altitude Test - 25˚C, 15,000 ft.
•• Operating temperature: 32 to 104˚F (0 to 40˚C)
•• Operating humidity: 10 to 90% percent (noncondensing)
•• Operating Altitude Test - 40˚C, 9843 ft.
Cisco Aironet 3600e
•• Nonoperating (storage) temperature: -22 to 158˚F (-30 to 70˚C)
•• Nonoperating (storage) Altitude Test - 25˚C, 15,000 ft.
•• Operating temperature: -4 to 131˚F (-20 to 55˚C)
•• Operating humidity: 10 to 90 percent (noncondensing)
•• Operating Altitude Test - 40˚C, 9843 ft.
System Memory
•• 256 MB DRAM
•• 32 MB flash
Input Power
Requirements
•• AP3600: 44 to 57 VDC
•• Power Supply and Power Injector: 100 to 240 VAC; 50 to 60 Hz
Powering Options
•• AP3600 without a Module
•• 802.3af Ethernet
•• Cisco AP3600 Power Injectors (AIR-PWRINJ4=)
•• Cisco AP3600 Local Power Supply (AIR-PWR-B=)
•• AP3600 with a Module
•• Enhanced PoE, 802.3at PoE+
•• Cisco AP3600 Power Injectors (AIR-PWRINJ4=)
•• Cisco AP3600 Local Power Supply (AIR-PWR-B=)
Power Draw
•• AP3600: 12.95 W
Note: When deployed using a Power over Ethernet (PoE) specification, the power drawn from
the power sourcing equipment will be higher by some amount dependent on the length of
the interconnecting cable. This additional power may be as high as 2.45W, bringing the total
system power draw (access point + cabling) to 15.4W with PoE 802.3af as an example
AP3600 with a module: 17 W
Warranty
Limited Lifetime Hardware Warranty
Compliance Standards
•• UL 60950-1
•• CAN/​CSA-C22.2 No. 60950-1
•• UL 2043
•• IEC 60950-1
•• EN 60950-1
•• EN 50155
Radio approvals:
•• FCC Part 15.247, 15.407
•• RSS-210 (Canada)
•• EN 300.328, EN 301.893 (Europe)
•• ARIB-STD 66 (Japan)
•• ARIB-STD T71 (Japan)
•• EMI and susceptibility (Class B)
•• FCC Part 15.107 and 15.109
•• ICES-003 (Canada)
•• VCCI (Japan)
•• EN 301.489-1 and -17 (Europe)
•• EN 60601-1-2 EMC requirements for the Medical Directive 93/​42/​EEC
3-8
Chapter 3: Wireless
IEEE Standard:
•• IEEE 802.11a/​b/​g, IEEE 802.11n, IEEE 802.11h, IEEE 802.11d
Security:
•• 802.11i, Wi-Fi Protected Access 2 (WPA2), WPA
•• 802.1X
•• Advanced Encryption Standards (AES), Temporal Key Integrity Protocol (TKIP)
Multimedia:
•• Wi-Fi Multimedia (WMM™)
Other:
•• FCC Bulletin OET-65C
•• RSS-102
1
MCS Index: The Modulation and Coding Scheme (MCS) index determines the number of spatial streams, the modulation,
the coding rate, and data rate values.
2
GI: A guard interval (GI) between symbols helps receivers overcome the effects of multipath delays.
Selected Part Numbers and Ordering Information
The Cisco Aironet 3600i Access Point: Indoor environments, with internal antennas
AIR-CAP3602I-x-K9
Dual-band controller-based 802.11a/​g/​n
AIR-CAP3602I-xK910
Eco-pack (dual-band 802.11a/​g/​n) 10 quantity access points
The Cisco Aironet 3600e Access Point: Indoor, challenging environments, with external antennas
AIR-CAP3602E-x-K9
Dual-band controller-based 802.11a/​g/​n
AIR-CAP3602E-xK910
Eco-pack (dual-band 802.11a/​g/​n) 10 quantity access points
Cisco SMARTnet® Services for the Cisco Aironet 3600i Access Point with internal antennas
CON-SNT-CAP362Ix
SMARTnet 8x5xNBD 3600i access point (dual-band 802.11 a/​g/​n)
Qty(10) CON-SNT-CAP362Ix
SMARTnet 8x5xNBD 10 quantity eco-pack 3600i access point (dual-band 802.11a/​g/​n)
SMARTnet Services for the Cisco Aironet 3600e Access Point with external antennas
CON-SNT-CAP3602x
SMARTnet 8x5xNBD 3600e access point (dual-band 802.11 a/​g/​n)
Qty(10) CON-SNT-CAP3602x
SMARTnet 8x5xNBD 10 quantity eco-pack 3600e access point (dual-band 802.11a/​g/​n)
Cisco Wireless LAN Services
AS-WLAN-CNSLT
Cisco Wireless LAN Network Planning and Design Service
AS-WLAN-CNSLT
Cisco Wireless LAN 802.11n Migration Service
AS-WLAN-CNSLT
Cisco Wireless LAN Performance and Security Assessment Service
Regulatory domains: (x = regulatory domain)
Customers are responsible for verifying approval for use in their individual countries. To verify approval and
to identify the regulatory domain that corresponds to a particular country, visit: http:/​/​www.cisco.com/​go/​
aironet/​compliance.
Not all regulatory domains have been approved. As they are approved, the part numbers will be available on
the Global Price List.
For More Information
Product Ordering
To place an order, visit: http:/​/​www.cisco.com/​en/​US/​products/​ps11983/​index.html
http:/​/​www.cisco.com/​en/​US/​products/​ps10981/​index.html.
Chapter 3: Wireless
3-9
Wireless
EAP Type(s):
•• Extensible Authentication Protocol-Transport Layer Security (EAP-TLS)
•• EAP-Tunneled TLS (TTLS) or Microsoft Challenge Handshake Authentication Protocol
Version 2 (MSCHAPv2)
•• Protected EAP (PEAP) v0 or EAP-MSCHAPv2
•• Extensible Authentication Protocol-Flexible Authentication via Secure Tunneling (EAP-FAST)
•• PEAPv1 or EAP-Generic Token Card (GTC)
•• EAP-Subscriber Identity Module (SIM)
Cisco Aironet 3500p Series Access Points
Enhance the fan experience in high-density stadium and arena deployments
with Cisco Aironet 3500p Series Access Points. The Cisco Aironet 3500p Series
model provides targeted coverage with directional antennas, complete with flexible
configuration and professional installation in challenging environments.
The Cisco Audible 3500p Series is designed with custom configuration settings and
narrow-bandwidth, high-gain antennas to provide targeted coverage for high-density
deployments. This special system of directional antennas and power settings allows
an organization to deploy more access points closer together, enabling more capacity,
less co-channel interference, and a better user experience.
Because of the unique antenna and power settings, FCC regulations require that the Cisco Aironet 3500p
Series Access Point be installed by a certified professional.
Ideal for Companies That Need These Features
Cisco Aironet 3500p
Series
•• Targeted coverage for high-density deployments in environments such as high-density stadium
and arena deployments
•• Greater wireless capacity to deliver a better fan experience and facilitate third- and fourthgeneration (3G and 4G, respectively) cellular offload
•• Purpose-built directional, narrow-beamwidth external antennas for targeted coverage and
minimal interference
•• IEEE 802.11n performance powered with standard IEEE 802.3af Power over Ethernet (PoE)
•• Rugged metal housing for extended operating temperature
Main Features and Benefits
Cisco CleanAir technology that supports:
•• Automatic interference mitigation for reliable and predictable wireless LAN (WLAN) coverage
•• Remote troubleshooting for fast problem resolution and less downtime
•• Robust security with non-Wi-Fi detection for off-channel rogue devices
•• Policy enforcement with customizable alerts to prohibit devices that interfere with the network
Specifications
Feature
Cisco Aironet 3500p Series Access Points
Software
Cisco Unified Wireless Network Software Release 7.0 or later
Maximum
Number of
Nonoverlapping
Channels
2.4 GHz
IEEE 802.11b/​g:
•• 20 MHz: 3
IEEE 802.11n:
•• 20 MHz: 3
5 GHz
IEEE 802.11a:
•• 20 MHz: 19
IEEE 802.11n:
•• 20 MHz: 19
•• 40 MHz: 9
Frequency Band
and 20-MHz
Operating
Channels
A (A regulatory domain):
•• 2.412 to 2.462 GHz; 11 channels
•• 5.180 to 5.320 GHz; 8 channels
•• 5.500 to 5.560 GHz, 4 channels
•• 5.680 to 5.700 GHz, 2 channels
•• 5.745 to 5.825 GHz; 5 channels
C (C regulatory domain):
•• 2.412 to 2.472 GHz; 13 channels
•• 5.745 to 5.825 GHz; 5 channels
N (N regulatory domain):
•• 2.412 to 2.462 GHz; 11 channels
•• 5.745 to 5.825 GHz; 5 channels
Q (Q regulatory domain):
•• 2.412 to 2.472 GHz; 13 channels
•• 5.180 to 5.320 GHz; 8 channels
•• 5.500 to 5.700 GHz; 11 channels
E (E regulatory domain):
•• 2.412 to 2.472 GHz; 13 channels
•• 5.180 to 5.320 GHz; 8 channels
•• 5.500 to 5.700 GHz, 8 channels (excludes 5.600
to 5.640 GHz)
Note: Customers are responsible for verifying approval for use in their individual countries. To verify approval and to identify
the regulatory domain that corresponds to a particular country, please visit http:/​/​www.cisco.com/​go/​aironet/​compliance.
Maximum
Transmit Power
3-10
2.4 GHz
•• IEEE 802.11b: 23 dBm with 2 antennas
•• IEEE 802.11g: 20 dBm with 2 antennas
•• IEEE 802.11n (non-HT duplicate mode): 20 dBm
with 2 antennas
•• IEEE 802.11n (HT20): 20 dBm with 2 antennas
Chapter 3: Wireless
5 GHz
•• IEEE 802.11a: 20 dBm with 2 antennas
•• IEEE 802.11n non-HT duplicate mode: 20 dBm
with 2 antennas
•• IEEE 802.11n (HT20): 20 dBm with 2 antennas
•• IEEE 802.11n (HT40): 20 dBm with 2 antennas
Note: The maximum power setting will vary by channel and according to individual country regulations. Refer to the product
documentation for specific details.
Data Rates
Supported
IEEE 802.11a: 6, 9, 12, 18, 24, 36, 48, and 54 Mbps
IEEE 802.11g: 1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, and 54 Mbps
IEEE 802.11n data rates (2.4 GHz and 5 GHz)
MCS Index1
GI2=800ns
GI=400ns
40-MHz rate
(Mbps)
20-MHz rate
(Mbps)
40-MHz rate
(Mbps)
0
6.5
13.5
7.2
15
1
13
27
14.4
30
2
19.5
40.5
21.7
45
3
26
54
28.9
60
4
39
81
43.3
90
5
52
108
57.8
120
6
58.5
121.5
65
135
7
65
135
72.2
150
8
13
27
14.4
30
9
26
54
28.9
60
10
39
81
43.3
90
11
52
108
57.8
120
12
78
162
86.7
180
13
104
216
115.6
240
14
117
243
130
270
15
130
270
144.4
300
Wireless
20-MHz rate
(Mbps)
Available
Transmit Power
Settings
2.4 GHz
•• 20 dBm (100 mW)
•• 17 dBm (50 mW)
•• 14 dBm (25 mW)
•• 11 dBm (12.5 mW)
•• 8 dBm (6.25 mW)
•• 5 dBm (3.13 mW)
•• 2 dBm (1.56 mW)
•• -1 dBm (0.78 mW)
External Antenna
(sold separately)
•• Certified for use with antenna gains up to 13 dBi (2.4 GHz) and 7 dBi (5 GHz).
•• Cisco offers the industry’s broadest selection of IEEE 802.11n antennas delivering optimal coverage
for a variety of deployment scenarios.
Interfaces
•• 10/​100/​1000BASE-T autosensing (RJ-45)
•• Management console port (RJ-45)
Receive
Sensitivity
IEEE 802.11a (non HT20)
•• -93 dBm @ 6 Mb/​s
•• -93 dBm @ 9 Mb/​s
•• -92 dBm @ 12 Mb/​s
•• -90 dBm @ 18 Mb/​s
•• -87 dBm @ 24 Mb/​s
•• -84 dBm @ 36 Mb/​s
•• -79 dBm @ 48 Mb/​s
•• -79 dBm @ 54 Mb/​s
IEEE 802.11b (CCK)
•• -101 dBm @ 1 Mb/​s
•• -98 dBm @ 2 Mb/​s
•• -92 dBm @ 5.5 Mb/​s
•• -89 dBm @ 11 Mb/​s
IEEE 802.11g (non HT20)
•• -92 dBm @ 6 Mb/​s
•• -92 dBm @ 9 Mb/​s
•• -92 dBm @ 12 Mb/​s
•• -90 dBm @ 18 Mb/​s
•• -86 dBm @ 24 Mb/​s
•• -84 dBm @ 36 Mb/​s
•• -79 dBm @ 48 Mb/​s
•• -78 dBm @ 54 Mb/​s
5 GHz
•• 17 dBm (50 mW)
•• 14 dBm (25 mW)
•• 11 dBm (12.5 mW)
•• 8 dBm (6.25 mW)
•• 5 dBm (3.13 mW)
•• 2 dBm (1.56 mW)
•• -1 dBm (0.78 mW)
2.4-GHz: IEEE 802.11n (HT20)
•• -92 dBm @ MCS0
•• -90 dBm @ MCS1
•• -88 dBm @ MCS2
•• -85 dBm @ MCS3
•• -82 dBm @ MCS4
•• -77 dBm @ MCS5
•• -76 dBm @ MCS6
•• -74 dBm @ MCS7
•• -92 dBm @ MCS8
•• -90 dBm @ MCS9
•• -87 dBm @ MCS10
•• -85 dBm @ MCS11
•• -82 dBm @ MCS12
•• -77 dBm @ MCS13
•• -75 dBm @ MCS14
•• -74 dBm @ MCS15
Chapter 3: Wireless
3-11
2.4-GHz: IEEE 802.11n (HT40)
•• -89 dBm @ MCS0
•• -87 dBm @ MCS1
•• -85 dBm @ MCS2
•• -82 dBm @ MCS3
•• -79 dBm @ MCS4
•• -73 dBm @ MCS5
•• -72 dBm @ MCS6
•• -70 dBm @ MCS7
•• -90 dBm @ MCS8
•• -87 dBm @ MCS9
•• -85 dBm @ MCS10
•• -81 dBm @ MCS11
•• -78 dBm @ MCS12
•• -74 dBm @ MCS13
•• -72 dBm @ MCS14
•• -71 dBm @ MCS15
5-GHz: IEEE 802.11n (HT20)
•• -93 dBm @ MCS0
•• -91 dBm @ MCS1
•• -89 dBm @ MCS2
•• -86 dBm @ MCS3
•• -83 dBm @ MCS4
•• -78 dBm @ MCS5
•• -77 dBm @ MCS6
•• -75 dBm @ MCS7
•• -87 dBm @ MCS8
•• -87 dBm @ MCS9
•• -85 dBm @ MCS10
•• -83 dBm @ MCS11
•• -79 dBm @ MCS12
•• -75 dBm @ MCS13
•• -73 dBm @ MCS14
•• -72 dBm @ MCS15
5-GHz: IEEE 802.11n (HT40)
•• -91 dBm @ MCS0
•• -89 dBm @ MCS1
•• -87 dBm @ MCS2
•• -83 dBm @ MCS3
•• -80 dBm @ MCS4
•• -75 dBm @ MCS5
•• -74 dBm @ MCS6
•• -72 dBm @ MCS7
•• -86 dBm @ MCS8
•• -85 dBm @ MCS9
•• -84 dBm @ MCS10
•• -80 dBm @ MCS11
•• -77 dBm @ MCS12
•• -72 dBm @ MCS13
•• -71 dBm @ MCS14
•• -70 dBm @ MCS15
Indicators
•• Status LED indicates boot loader status, association status, operating status, boot loader warnings,
boot loader errors.
Dimensions
(W x L x H)
•• Access point (without mounting bracket):
8.7 x 8.7 x 1.84 in. (22.1 x 22.1 x 4.7 cm)
Weight
•• 2.3 lbs (1.04 kg)
Environmental
•• Nonoperating (storage) temperature: -40 to 185˚F (-40 to 85˚C)
•• Operating temperature: -4 to +131˚F (-20 to +55˚C)
•• Operating humidity: 10 to 90 percent (noncondensing)
System Memory
•• 128-MB DRAM
•• 32-MB flash
Input Power
Requirements
•• AP3500: 44 to 57 VDC
•• Power Supply and Power Injector: 100 to 240 VAC; 50 to 60 Hz
Powering Options •• IEEE 802.3af Ethernet Switch
•• Cisco AP3500 Power Injectors (AIR-PWRINJ4=)
•• Cisco AP3500 Local Power Supply (AIR-PWR-B=)
Power Draw
•• AP3500: 12.95 W
Note: When deployed using Power over Ethernet (PoE), the power drawn from the power sourcing
equipment will be higher by some amount dependent on the length of the interconnecting cable.
This additional power may be as high as 2.45W, bringing the total system power draw (access point +
cabling) to 15.4W.
Warranty
Limited Lifetime Hardware Warranty
Compliance
Standards
Safety:
•• UL 60950-1
•• CAN/​CSA-C22.2 No. 60950-1
•• UL 2043
•• IEC 60950-1
•• EN 60950-1
3-12
Chapter 3: Wireless
Wireless
Radio approvals:
•• FCC Part 15.247, 15.407
•• RSS-210 (Canada)
•• EN 300.328, EN 301.893 (Europe)
•• ARIB-STD 33 (Japan)
•• ARIB-STD 66 (Japan)
•• ARIB-STD T71 (Japan)
•• EMI and susceptibility (Class B)
•• FCC Part 15.107 and 15.109
•• ICES-003 (Canada)
•• VCCI (Japan)
•• EN 301.489-1 and -17 (Europe)
•• EN 60601-1-2 EMC requirements for the Medical Directive 93/​42/​EEC
IEEE Standard:
•• IEEE 802.11a/​b/​g, IEEE 802.11n 2.0, IEEE 802.11h, IEEE 802.11d
Security:
•• IEEE 802.11i, Wi-Fi Protected Access 2 (WPA2), WPA
•• IEEE 802.1X
•• Advanced Encryption Standards (AES), Temporal Key Integrity Protocol (TKIP)
EAP Type(s):
•• Extensible Authentication Protocol-Transport Layer Security (EAP-TLS)
•• EAP-Tunneled TLS (TTLS) or Microsoft Challenge Handshake Authentication Protocol Version 2
(MSCHAPv2)
•• Protected EAP (PEAP) v0 or EAP-MSCHAPv2
•• Extensible Authentication Protocol-Flexible Authentication via Secure Tunneling (EAP-FAST)
•• PEAPv1 or EAP-Generic Token Card (GTC)
•• EAP-Subscriber Identity Module (SIM)
Multimedia:
•• Wi-Fi Multimedia (WMM)
Other:
•• FCC Bulletin OET-65C
•• RSS-102
1
MCS Index: The Modulation and Coding Scheme (MCS) index determines the number of spatial streams, the modulation,
the coding rate, and data rate value.
2
GI: A guard interval (GI) between symbols helps receivers overcome the effects of multipath delay.
Selected Part Number and Ordering Information
Cisco Aironet 3500p Series Controller-Based Access Point
AIR-CAP3502P-x-K9
Dual-band controller-based IEEE 802.11a/​g/​n
AIR-CAP3502P-xK910
Eco-pack (dual-band IEEE 802.11a/​g/​n) 10 quantity access points
Cisco SMARTnet® Service for the Cisco Aironet 3500p model with external antennas
CON-SNT-CAP352Px
SMARTnet 8x5xNBD 3500p access point (dual-band IEEE 802.11 a/​g/​n)
CON-SNT-CAP352Px10
SMARTnet 8x5xNBD 10 quantity eco-pack 3500p access point (dual-band IEEE 802.11a/​g/​n)
Cisco Wireless LAN Services
AS-WLAN-CNSLT
Cisco Wireless LAN Network Planning and Design Service
AS-WLAN-CNSLT
Cisco Wireless LAN IEEE 802.11n Migration Service
AS-WLAN-CNSLT
Cisco Wireless LAN Performance and Security Assessment Service
Regulatory domains: x = regulatory domain.
Customers are responsible for verifying approval for use in their individual countries. To verify approval and
to identify the regulatory domain that corresponds to a particular country, visit: http:/​/​www.cisco.com/​go/​
aironet/​compliance.
Not all regulatory domains have been approved. As they are approved, the part numbers will be available on
the Global Price list
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps11585/​index.html
Chapter 3: Wireless
3-13
Cisco Aironet 2600 Series Access Point
Cisco Aironet 2600 Series Access Points deliver the most advanced
features in their class at a great price. The 802.11n-based Cisco Aironet
2600 Series includes a 3 x 4 multiple-input multiple-output (MIMO)
antenna with three spatial streams plus Cisco CleanAir, ClientLink 2.0,
and VideoStream technologies to help ensure an interference-free, highspeed wireless application experience.
Ideal for Companies That Need These Features
Cisco Aironet 2600
Series
•• Premium value with great performance and reliability to meet the ever-increasing demand for
access in mobility space
•• Faster smartphone performance
•• Faster tablet performance
•• More reliable client connection
•• Great coverage
Main Features and Benefits
•• RF excellence
•• Based on 802.11n with 3 x 4 multiple-input multiple-output (MIMO) technology with three spatial streams
to sustain 450-Mbps rates over a greater range for more capacity and reliability than competing access
points
•• Cisco ClientLink 2.0 technology for better downlink performance and range for all mobile devices and
better battery life on mobile devices such as smartphones and tablets
•• Cisco CleanAir technology for proactive, intelligent spectrum intelligence to combat performance
problems due to RF interference
•• Limited Lifetime Hardware Warranty, including 10-day advance hardware replacement
•• Both controller-based and standalone versions available
Specifications
Feature
Cisco Aironet 2600 Series Access Point
Software
Cisco Unified Wireless Network Software Release 7.3 or later.
Supported
Wireless
LAN
Controllers
•• Cisco 2500 Series, Cisco Wireless LAN Controller Module (WLCM) on Cisco Services Ready Engine (SRE)
for Integrated Services Router Generation 2 (ISR G2), Cisco Wireless Services Module 2 (WiSM2), Cisco
5500 Series, Cisco Flex 7500 Series
802.11n
Version 2.0
(and Related)
Capabilities
•• 3x4 multiple-input multiple-output (MIMO) with three spatial streams
•• Maximal ratio combining (MRC)
•• 802.11n and 802.11a/​g beamforming
•• 20- and 40-MHz channels
•• PHY data rates up to 450 Mbps (40-MHz with 5 GHz)
•• Packet aggregation: Aggregated MAC Protocol Data Unit (A-MPDU) (Tx/​Rx), Aggregated MAC Protocol
Service Unit (A-MSDU) (Tx/​Rx)
•• 802.11 dynamic frequency selection (DFS)
•• Cyclic shift diversity (CSD) support
Data Rates
Supported
802.11a: 6, 9, 12, 18, 24, 36, 48, and 54 Mbps
802.11bg: 1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, and 54 Mbps
802.11n data rates (2.4 GHz1 and 5 GHz):
MCS Index2
GI3 = 800ns
20-MHz Rate
(Mbps)
3-14
GI = 400ns
40-MHz Rate
(Mbps)
20-MHz Rate
(Mbps)
40-MHz Rate
(Mbps)
0
6.5
13.5
7.2
15
1
13
27
14.4
30
2
19.5
40.5
21.7
45
3
26
54
28.9
60
4
39
81
43.3
90
5
52
108
57.8
120
6
58.5
121.5
65
135
7
65
135
72.2
150
8
13
27
14.4
30
Chapter 3: Wireless
26
54
28.9
60
39
81
43.3
90
11
52
108
57.8
120
12
78
162
86.7
180
13
104
216
115.6
240
14
117
243
130
270
15
130
270
144.4
300
16
19.5
40.5
21.7
45
17
39
81
43.3
90
18
58.5
121.5
65
135
19
78
162
86.7
180
20
117
243
130
270
21
156
324
173.3
360
22
175.5
364.5
195
405
23
195
405
216.7
450
A (A regulatory domain - FCC):
•• 2.412 to 2.462 GHz; 11 channels
•• 5.180 to 5.320 GHz; 8 channels
•• 5.500 to 5.700 GHz, 8 channels
(excludes 5.600 to 5.640 GHz)
•• 5.745 to 5.825 GHz; 5 channels
C (C regulatory domain):
•• 2.412 to 2.472 GHz; 13 channels
•• 5.745 to 5.825 GHz; 5 channels
E (E regulatory domain - ETSI):
•• 2.412 to 2.472 GHz; 13 channels
•• 5.180 to 5.320 GHz; 8 channels
•• 5.500 to 5.700 GHz, 8 channels
(excludes 5.600 to 5.640 GHz)
I (I regulatory domain):
•• 2.412 to 2.472 GHz, 13 channels
•• 5.180 to 5.320 GHz; 8 channels
K (K regulatory domain):
•• 2.412 to 2.472 GHz; 13 channels
•• 5.180 to 5.320 GHz; 8 channels
•• 5.500 to 5.620 GHz, 7 channels
•• 5.745 to 5.805 GHz, 4 channels
Wireless
Frequency
Band and
20-MHz
Operating
Channels
9
10
N (N regulatory domain - Non FCC):
•• 2.412 to 2.462 GHz; 11 channels
•• 5.180 to 5.320 GHz; 8 channels
•• 5.745 to 5.825 GHz; 5 channels
Q (Q regulatory domain):
•• 2.412 to 2.472 GHz; 13 channels
•• 5.180 to 5.320 GHz; 8 channels
•• 5.500 to 5.700 GHz; 11 channels
R (R regulatory domain):
•• 2.412 to 2.472 GHz; 13 channels
•• 5.180 to 5.320 GHz; 8 channels
•• 5,660 to 5,805 GHz, 7 channels
S (S regulatory domain):
•• 2.412 to 2.472 GHz; 13 channels
•• 5.180 to 5.320 GHz; 8 channels
•• 5.500 to 5.700 GHz; 11 channels
•• 5.745 to 5.825 GHz; 5 channels
T (T regulatory domain):
•• 2.412 to 2.462 GHz; 11 channels
•• 5.280 to 5.320 GHz; 3 channels
•• 5.500 to 5.700 GHz, 8 channels
(excludes 5.600 to 5.640 GHz)
•• 5.745 to 5.825 GHz; 5 channels
Z (Z regulatory domain):
•• 2.412 to 2.462 GHz; 11 channels
•• 5.180 to 5.320 GHz; 8 channels
•• 5.500 to 5.700 GHz, 8 channels
(excludes 5.600 to 5.640 GHz)
•• 5.745 to 5.825 GHz; 5 channels
Note: Customers are responsible for verifying approval for use in their individual countries. To verify approval and to identify
the regulatory domain that corresponds to a particular country, visit: http:/​/​www.cisco.com/​go/​aironet/​compliance.
Maximum
Number of
Nonoverlapping
Channels
5 GHz
802.11a:
•• 20 MHz: 21
802.11n:
•• 20 MHz: 21
•• 40 MHz: 9
2.4 GHz
802.11b/​g:
•• 20 MHz: 3
802.11n:
•• 20 MHz: 3
Note: This varies by regulatory domain. Refer to the product documentation for specific details for each regulatory domain.
Receive
Sensitivity
802.11b (CCK)
•• -100 dBm @ 1 Mb/​s
•• -99 dBm @ 2 Mb/​s
•• -92 dBm @ 5.5 Mb/​s
•• -88 dBm @ 11 Mb/​s
802.11g (non HT20)
•• -91 dBm @ 6 Mb/​s
•• -91 dBm @ 9 Mb/​s
•• -91 dBm @ 12 Mb/​s
•• -90 dBm @ 18 Mb/​s
•• -87 dBm @ 24 Mb/​s
•• -85 dBm @ 36 Mb/​s
•• -80 dBm @ 48 Mb/​s
•• -78 dBm @ 54 Mb/​s
802.11a (non HT20)
•• -92 dBm @ 6 Mb/​s
•• -92 dBm @ 9 Mb/​s
•• -92 dBm @ 12 Mb/​s
•• -92 dBm @ 18 Mb/​s
•• -89 dBm @ 24 Mb/​s
•• -86 dBm @ 36 Mb/​s
•• -81 dBm @ 48 Mb/​s
•• -79 dBm @ 54 Mb/​s
Chapter 3: Wireless
3-15
Maximum
Transmit
Power
2.4-GHz
802.11n (HT20)
•• -91 dBm @ MCS0
•• -90 dBm @ MCS1
•• -90 dBm @ MCS2
•• -88 dBm @ MCS3
•• -85 dBm @ MCS4
•• -80 dBm @ MCS5
•• -78 dBm @ MCS6
•• -75 dBm @ MCS7
•• -90 dBm @ MCS8
•• -90 dBm @ MCS9
•• -89 dBm @ MCS10
•• -86 dBm @ MCS11
•• -82 dBm @ MCS12
•• -78 dBm @ MCS13
•• -77 dBm @ MCS14
•• -75 dBm @ MCS15
•• -90 dBm @ MCS16
•• -89 dBm @ MCS17
•• -87 dBm @ MCS18
•• -84 dBm @ MCS19
•• -81 dBm @ MCS20
•• -76 dBm @ MCS21
•• -75 dBm @ MCS22
•• -74 dBm @ MCS23
5-GHz
802.11n (HT20)
•• -92 dBm @ MCS0
•• -91 dBm @ MCS1
•• -90 dBm @ MCS2
•• -87 dBm @ MCS3
•• -84 dBm @ MCS4
•• -80 dBm @ MCS5
•• -78 dBm @ MCS6
•• -75 dBm @ MCS7
•• -92 dBm @ MCS8
•• -90 dBm @ MCS9
•• -88 dBm @ MCS10
•• -85 dBm @ MCS11
•• -81 dBm @ MCS12
•• -77 dBm @ MCS13
•• -76 dBm @ MCS14
•• -74 dBm @ MCS15
•• -91 dBm @ MCS16
•• -89 dBm @ MCS17
•• -86 dBm @ MCS18
•• -83 dBm @ MCS19
•• -80 dBm @ MCS20
•• -75 dBm @ MCS21
•• -74 dBm @ MCS22
•• -73 dBm @ MCS23
2.4 GHz
802.11b
•• 22 dBm: 3 Antennas
802.11g
•• 22 dBm: 3 Antennas
802.11n (HT20)
•• 22 dBm: 3 Antennas
5 GHz
802.11a
•• 23 dBm: 4 Antennas
802.11n (HT20)
•• 23 dBm: 4 Antennas
802.11n (HT40)
•• 23 dBm: 4 Antennas
5-GHz
802.11n (HT40)
•• -89 dBm @ MCS0
•• -88 dBm @ MCS1
•• -87 dBm @ MCS2
•• -84 dBm @ MCS3
•• -81 dBm @ MCS4
•• -76 dBm @ MCS5
•• -74 dBm @ MCS6
•• -73 dBm @ MCS7
•• -89 dBm @ MCS8
•• -87 dBm @ MCS9
•• -85 dBm @ MCS10
•• -81 dBm @ MCS11
•• -78 dBm @ MCS12
•• -74 dBm @ MCS13
•• -72 dBm @ MCS14
•• -71 dBm @ MCS15
•• -88 dBm @ MCS16
•• -85 dBm @ MCS17
•• -83 dBm @ MCS18
•• -79 dBm @ MCS19
•• -76 dBm @ MCS20
•• -72 dBm @ MCS21
•• -70 dBm @ MCS22
•• -69 dBm @ MCS23
Note: The maximum power setting will vary by channel and according to individual country regulations. Refer to the product
documentation for specific details.
Available
Transmit
Power
Settings
2.4 GHz
•• 22 dBm (160 mW)
•• 19 dBm (80 mW)
•• 16 dBm (40 mW)
•• 13 dBm (20 mW)
•• 10 dBm (10 mW)
•• 7 dBm (5 mW)
•• 4 dBm (2.5 mW)
5 GHz
•• 23 dBm (200 mW)
•• 20 dBm (100 mW)
•• 17 dBm (50 mW)
•• 14 dBm (25 mW)
•• 11 dBm (12.5 mW)
•• 8 dBm (6.25 mW)
•• 5 dBm (3.13 mW)
Note: The maximum power setting will vary by channel and according to individual country regulations. Refer to the product
documentation for specific details.
Integrated
Antenna
•• 2.4 GHz, Gain 4 dBi, internal omnidirectional, horizontal beamwidth 360˚
•• 5 GHz, Gain 4 dBi, internal omnidirectional, horizontal beamwidth 360˚
External
Antenna
(Sold Separately)
•• Certified for use with antenna gains up to 6 dBi (2.4 GHz and 5 GHz)
•• Cisco offers the industry’s broadest selection of 802.11n antennas delivering optimal coverage for a variety
of deployment scenarios
Interfaces
•• 10/​100/​1000BASE-T autosensing (RJ-45)
•• Management console port (RJ-45)
Indicators
•• Status LED indicates boot loader status, association status, operating status, boot loader warnings, boot
loader errors
Dimensions
(W x L x H)
•• Access point (without mounting bracket):
8.652 x 8.652 x 2.1 in. (22.1 x 22.1 x 4.7 cm)
Weight
•• 2.3 lbs (1.04 kg) (2.7 lbs for external)
Environmental
Cisco Aironet 2600i
•• Nonoperating (storage) temperature: -22 to 158˚F (-30 to 70˚C)
•• Nonoperating (storage) Altitude Test -25˚C, 15,000 ft.
•• Operating temperature: 32 to 104˚F (0 to 40˚C)
•• Operating humidity: 10 to 90% percent (noncondensing)
•• Operating Altitude Test: -40˚C, 9843 ft.
3-16
Chapter 3: Wireless
Cisco Aironet 2600e
•• Nonoperating (storage) temperature: -22 to 158˚F (-30 to 70˚C)
•• Nonoperating (storage) Altitude Test: -25˚C, 15,000 ft.
•• Operating temperature: -4 to 131˚F (-20 to 55˚C)
•• Operating humidity: 10 to 90 % (noncondensing)
•• Operating Altitude Test: -40˚C, 9843 ft.
•• 256 MB DRAM
•• 32 MB flash
Input Power
Requirements
•• AP2600: 44 to 57 VDC
•• Power Supply and Power Injector: 100 to 240 VAC; 50 to 60 Hz
Powering
Options
•• 802.3af Ethernet Switch
•• Cisco AP2600 Power Injectors (AIR-PWRINJ4=)
•• Cisco AP2600 Local Power Supply (AIR-PWR-B=)
Power Draw
•• AP2600: 12.95 W
Note: When deployed using Power over Ethernet (PoE), the power drawn from the power sourcing
equipment will be higher by some amount depending on the length of the interconnecting cable. This
additional power may be as high as 2.45W, bringing the total system power draw (access point + cabling) to
15.4W.
Warranty
Limited Lifetime Hardware Warranty
Compliance
Standards
•• UL 60950-1
•• CAN/​CSA-C22.2 No. 60950-1
•• UL 2043
•• IEC 60950-1
•• EN 60950-1
•• EN 50155
Radio approvals:
•• FCC Part 15.247, 15.407
•• RSS-210 (Canada)
•• EN 300.328, EN 301.893 (Europe)
•• ARIB-STD 66 (Japan)
•• ARIB-STD T71 (Japan)
•• EMI and susceptibility (Class B)
•• FCC Part 15.107 and 15.109
•• ICES-003 (Canada)
•• VCCI (Japan)
•• EN 301.489-1 and -17 (Europe)
•• EN 60601-1-2 EMC requirements for the Medical Directive 93/​42/​EEC
IEEE Standard:
•• IEEE 802.11a/​b/​g, IEEE 802.11n, IEEE 802.11h, IEEE 802.11d
Security:
•• 802.11i, Wi-Fi Protected Access 2 (WPA2), WPA
•• 802.1X
•• Advanced Encryption Standards (AES), Temporal Key Integrity Protocol (TKIP)
EAP Type(s):
•• Extensible Authentication Protocol-Transport Layer Security (EAP-TLS)
•• EAP-Tunneled TLS (TTLS) or Microsoft Challenge Handshake Authentication Protocol Version 2
(MSCHAPv2)
•• Protected EAP (PEAP) v0 or EAP-MSCHAPv2
•• Extensible Authentication Protocol-Flexible Authentication via Secure Tunneling (EAP-FAST)
•• PEAPv1 or EAP-Generic Token Card (GTC)
•• EAP-Subscriber Identity Module (SIM)
Multimedia:
•• Wi-Fi Multimedia (WMM™)
Other:
•• FCC Bulletin OET-65C
•• RSS-102
1
4 GHz: 2 GHz does not support 40 MHz.
2
MCS Index: The Modulation and Coding Scheme (MCS) index determines the number of spatial streams, the modulation,
the coding rate, and data rate values.
3
GI: A guard interval (GI) between symbols helps receivers overcome the effects of multipath delays.
Chapter 3: Wireless
3-17
Wireless
System
Memory
Selected Part Numbers and Ordering Information
The Cisco Aironet 2600i Access Point: Indoor environments with internal antennas
AIR-CAP2602I-x-K9
Dual-band controller-based 802.11a/​g/​n
AIR-CAP2602I-xK910
Eco-pack (dual-band 802.11a/​g/​n) 10 quantity access points
AIR-SAP2602I-x-K9
Dual-band autonomous 802.11a/​g/​n
AIR-SAP2602I-x-K95
Eco-pack (dual-band 802.11a/​g/​n) 5 quantity access points
The Cisco Aironet 2600e Access Point: Indoor, challenging environments with external antennas
AIR-CAP2602E-x-K9
Dual-band controller-based 802.11a/​g/​n
AIR-CAP2602E-xK910
Eco-pack (dual-band 802.11a/​g/​n) 10 quantity access points
AIR-SAP2602E-x-K9
Dual-band autonomous 802.11a/​g/​n
AIR-SAP2602E-x-K95
Eco-pack (dual-band 802.11a/​g/​n) 5 quantity access points
Cisco SMARTnet® Service for the Cisco Aironet 2600i Access Point with internal and External antennas
CON-SNT-y
SMARTnet 8x5xNBD 2600i/​e access point (dual-band 802.11 a/​g/​n)
(e.g. CON-SNT-C262IE for AP2600 internal antenna for E Domain)
Cisco Wireless LAN Services
AS-WLAN-CNSLT
Cisco Wireless LAN Network Planning and Design Service
AS-WLAN-CNSLT
Cisco Wireless LAN 802.11n Migration Service
AS-WLAN-CNSLT
Cisco Wireless LAN Performance and Security Assessment Service
Regulatory Domains: (x = regulatory domain)
Customers are responsible for verifying approval for use in their individual countries. To verify approval and
to identify the regulatory domain that corresponds to a particular country, visit: http:/​/​www.cisco.com/​go/​
aironet/​compliance.
Not all regulatory domains have been approved. As they are approved, the part numbers will be available on
the Global Price List.
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps12534/​index.html
Cisco Aironet 1600 Series Access Point
The Cisco Aironet 1600 Series Access Point is an enterpriseclass, entry-level 802.11n-based access point designed to
address the wireless connectivity needs of small and mediumsized enterprise networks. The Cisco Aironet 1600 Series
offers the performance advantage of 802.11n enterprise-class
performance with 3 x 3 multiple-input multiple-output (MIMO)
technology with two spatial streams ideal for small and mediumsized enterprises.
Ideal for Companies That Need These Features
Cisco Aironet 1600
Series
•• Calue with great performance and reliability to meet the ever-increasing demand for access in
mobility space
•• More reliable client connection
•• Great coverage
Main Features and Benefits
•• Based on 802.11n with 3 x 3 multiple-input multiple-output (MIMO) technology with two spatial streams to
sustain 300-Mbps rates over a greater range for more capacity and reliability than competing entry-level
802.11n access points
•• Cisco ClientLink 2.0 technology for better downlink performance and range for all mobile devices and
better battery life on mobile devices such as smartphones and tablets
•• Cisco CleanAir Express technology for proactive, intelligent spectrum intelligence to combat performance
problems due to RF interference (planned for future support)*
•• Limited Lifetime Hardware Warranty, including 10-day advance hardware replacement
•• Integrated antenna version and external antenna with extended operating temperature range version
available
•• Both controller-based and standalone versions available
* Planned for support for Q12013, check here for updates:
http:/​/​wwwin.cisco.com/​tech/​products/​aironet1600/​
3-18
Chapter 3: Wireless
Specifications
Cisco Aironet 1600 Series Access Point
Software
•• Cisco Unified Wireless Network Software
•• Cisco IOS® Software Release
Supported Wireless
LAN Controllers
•• Cisco 2500 Series, Cisco Wireless LAN Controller Module (WLCM) on Cisco Services Ready
Engine (SRE) for Integrated Services Router Generation 2 (ISR G2), Cisco Wireless Services
Module 2 (WiSM2), Cisco 5500 Series, Cisco Flex 7500 Series
802.11n
•• 3x3 multiple-input multiple-output (MIMO) with two spatial streams
•• Maximal ratio combining (MRC)
•• 20- and 40-MHz channels
•• PHY data rates up to 300 Mbps
•• Packet aggregation: A-MPDU (Tx/​Rx), A-MSDU (Tx/​Rx)
•• 802.11 dynamic frequency selection (DFS) (Bin 5)
•• Cyclic shift diversity (CSD) support
Data Rates
Supported
802.11a: 6, 9, 12, 18, 24, 36, 48, and 54 Mbps
Wireless
Feature
802.11g: 1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, and 54 Mbps
802.11n data rates (2.4 GHz1 and 5 GHz):
MCS Index2
Frequency Band and
20-MHz Operating
Channels
GI3 = 800ns
GI = 400ns
20-MHz Rate
(Mbps)
40-MHz Rate
(Mbps)
20-MHz Rate
(Mbps)
40-MHz Rate
(Mbps)
0
6.5
13.5
7.2
15
1
13
27
14.4
30
2
19.5
40.5
21.7
45
3
26
54
28.9
60
4
39
81
43.3
90
5
52
108
57.8
120
6
58.5
121.5
65
135
7
65
135
72.2
150
8
13
27
14.4
30
9
26
54
28.9
60
10
39
81
43.3
90
11
52
108
57.8
120
12
78
162
86.7
180
13
104
216
115.6
240
14
117
243
130
270
15
130
270
144.4
300
A Regulator Domain:
•• 2.412 to 2.462 GHz; 11 channels
•• 5.180 to 5.320 GHz; 8 channels
•• 5.500 to 5.700 GHz; 8 channels
•• (excludes 5.600 to 5.640 GHz)
•• 5.745 to 5.825 GHz; 5 channels
C Regulatory Domain:
•• 2.412 to 2.472 GHz; 13 channels
•• 5.745 to 5.825 GHz; 5 channels
E Regulatory Domain:
•• 2.412 to 2.472 GHz; 13 channels
•• 5.180 to 5.320 GHz; 8 channels
•• 5.500 to 5.700 GHz; 8 channels
•• (excludes 5.600 to 5.640 GHz)
I Regulatory Domain:
•• 2.412 to 2.472 GHz; 13 channels
•• 5.180 to 5.320 GHz; 8 channels
K Regulatory Domain:
•• 2.412 to 2.472 GHz; 13 channels
•• 5.180 to 5.320 GHz; 8 channels
•• 5.500 to 5.620 GHz; 7 channels
•• 5.745 to 5.805 GHz; 4 channels
N Regulatory Domain:
•• 2.412 to 2.462 GHz; 11 channels
•• 5.180 to 5.320 GHz; 8 channels
•• 5.745 to 5.825 GHz; 5 channels
Q Regulatory Domain:
•• 2.412 to 2.472 GHz; 13 channels
•• 5.180 to 5.320 GHz; 8 channels
•• 5.500 to 5.700 GHz; 11 channels
R Regulatory Domain:
•• 2.412 to 2.472 GHz; 13 channels
•• 5.180 to 5.320 GHz; 8 channels
•• 5.660 to 5.700 GHz; 3 channels
•• 5.745 to 5.805 GHz; 4 channels
S Regulatory Domain:
•• 2.412 to 2.472 GHz; 13 channels
•• 5.180 to 5.320 GHz; 8 channels
•• 5.500 to 5.700 GHz; 11 channels
•• 5.745 to 5.825 GHz; 5 channels
Chapter 3: Wireless
3-19
T Regulatory Domain:
•• 2.412 to 2.462 GHz; 11 channels
•• 5.280 to 5.320 GHz; 3 channels
•• 5.500 to 5.700 GHz; 8 channels
•• (excludes 5.600 to 5.640 GHz)
•• 5.745 to 5.825 GHz; 5 channels
Z Regulator Domain:
•• 2.412 to 2.462 GHz; 11 channels
•• 5.180 to 5.320 GHz; 8 channels
•• 5.500 to 5.700 GHz; 8 channels
•• (excludes 5.600 to 5.640 GHz)
•• 5.745 to 5.825 GHz; 5 channel
Note: This varies by regulatory domain. Refer to the product documentation for specific details for each regulatory domain.
Maximum Number
of Nonoverlapping
Channels
2.4 GHz
802.11b/​g:
•• 20 MHz: 3
802.11n:
•• 20 MHz: 3
5 GHz
802.11a:
•• 20 MHz: 24
802.11n:
•• 20 MHz: 24
•• 40 MHz: 11
Note: This varies by regulatory domain. Refer to the product documentation for specific details for each regulatory domain.
Receive Sensitivity
Maximum Total
Transmit Power
2.4 GHz
802.11b
-101 dBm @ 1 Mb/​s
-99 dBm @ 2 Mb/​s
-92 dBm @ 5.5 Mb/​s
-89 dBm @ 11 Mb/​s
2.4 GHz
802.11g
-93 dBm @ 6 Mb/​s
-93 dBm @ 9 Mb/​s
-92 dBm @ 12 Mb/​s
-90 dBm @ 18 Mb/​s
-87 dBm @ 24 Mb/​s
-85 dBm @ 36 Mb/​s
-80 dBm @ 48 Mb/​s
-79 dBm @ 54 Mb/​s
5 GHz
802.11a
-92 dBm @ 6 Mb/​s
-91 dBm @ 9 Mb/​s
-91 dBm @ 12 Mb/​s
-89 dBm @ 18 Mb/​s
-86 dBm @ 24 Mb/​s
-83 dBm @ 36 Mb/​s
-79 dBm @ 48 Mb/​s
-78 dBm @ 54 Mb/​s
2.4 GHz
802.11n (HT20)
-93 dBm @ MCS0
-91 dBm @ MCS1
-89 dBm @ MCS2
-86 dBm @ MCS3
-83 dBm @ MCS4
-78 dBm @ MCS5
-77 dBm @ MCS6
-76 dBm @ MCS7
-93 dBm @ MCS8
-90 dBm @ MCS9
-88 dBm @ MCS10
-85 dBm @ MCS11
-81 dBm @ MCS12
-77 dBm @ MCS13
-76 dBm @ MCS14
-74 dBm @ MCS15
5 GHz
802.11n (HT20)
-92 dBm @ MCS0
-89 dBm @ MCS1
-88 dBm @ MCS2
-85 dBm @ MCS3
-82 dBm @ MCS4
-77 dBm @ MCS5
-76 dBm @ MCS6
-75 dBm @ MCS7
-91 dBm @ MCS8
-88 dBm @ MCS9
-87 dBm @ MCS10
-84 dBm @ MCS11
-81 dBm @ MCS12
-76 dBm @ MCS13
-75 dBm @ MCS14
-73 dBm @ MCS15
2.4GHz
802.11b
•• 22 dBm (3 antennas enabled)
802.11g
•• 22 dBm (3 antennas enabled)
802.11n (HT20)
•• 22 dBm (3 antennas enabled)
5GHz
802.11a
•• 22 dBm (3 antennas enabled)
802.11n non-HT duplicate mode
•• 22 dBm (3 antennas enabled)
802.11n (HT20)
•• 22 dBm (3 antennas enabled)
802.11n (HT40)
•• 22 dBm (3 antennas enabled)
5 GHz
802.11n (HT40)
-88 dBm @ MCS0
-87 dBm @ MCS1
-85 dBm @ MCS2
-82 dBm @ MCS3
-79 dBm @ MCS4
-74 dBm @ MCS5
-73 dBm @ MCS6
-72 dBm @ MCS7
-88 dBm @ MCS8
-86 dBm @ MCS9
-84 dBm @ MCS10
-81 dBm @ MCS11
-78 dBm @ MCS12
-73 dBm @ MCS13
-72 dBm @ MCS14
-70 dBm @ MCS15
Note: The maximum power setting will vary by channel and according to individual country regulations. Refer to the product
documentation for specific details.
Available Total
Transmit Power
Settings
2.4 GHz
5 GHz
enabled antennas:
enabled antennas:
1
2
3
1
2
3
17 dBm
14 dBm
11 dBm
8 dBm
5 dBm
2 dBm
20 dBm
17 dBm
14 dBm
11 dBm
8 dBm
5 dBm
22 dBm
19 dBm
16 dBm
13 dBm
10 dBm
7 dBm
17 dBm
14 dBm
11 dBm
8 dBm
5 dBm
2 dBm
20 dBm
17 dBm
14 dBm
11 dBm
8 dBm
5 dBm
22 dBm
19 dBm
16 dBm
13 dBm
10 dBm
7 dBm
Note: The maximum power setting will vary by channel and according to individual country regulations. Refer to the product
documentation for specific details.
3-20
Chapter 3: Wireless
Integrated Antenna
•• 2.4 GHz, gain 4.0 dBi, horizontal beamwidth 360˚
•• 5 GHz, gain 4.0 dBi, horizontal beamwidth 360˚
External Antenna
•• Certified for use with antenna gains up to 6 dBi (2.4 GHz and 5 GHz)
•• Cisco offers the industry’s broadest selection of 802.11n antennas delivering optimal coverage for
a variety of deployment scenario
(Sold Separately)
•• 10/​100/​1000BASE-T autosensing (RJ-45)
•• Management console port (RJ-45)
Indicators
•• Status LED indicates boot loader status, association status, operating status, boot loader warnings,
boot loader errors
Dimensions
(W x L x H)
•• Access point (without mounting bracket): 8.7 x 8.7 x 1.84 in. (22.1 x 22.1 x 4.7 cm)
Weight
•• 2.3 lbs (1.04 kg)
Environmental
Cisco Aironet 1600i
•• Nonoperating (storage) temperature: -22 to 158˚F (-30 to 70˚C)
•• Nonoperating (storage) Altitude Test -25˚C, 15,000 ft.
•• Operating temperature: 32 to 104˚F (0 to 40˚C)
•• Operating humidity: 10 to 90% percent (noncondensing)
•• Operating Altitude Test -40˚C, 9843 ft.
Wireless
Interfaces
Cisco Aironet 1600e
•• Nonoperating (storage) temperature: -22 to 158˚F (-30 to 70˚C)
•• Nonoperating (storage) Altitude Test - 25˚C, 15,000 ft.
•• Operating temperature: -4 to 122˚F (-20 to 50˚C)
•• Operating humidity: 10 to 90 percent (noncondensing)
•• Operating Altitude Test -40˚C, 9843 ft
System Memory
•• 256 MB DRAM
•• 32 MB flash
Input Power
Requirements
•• AP1600: 44 to 57 VDC
•• Power Supply and Power Injector: 100 to 240 VAC; 50 to 60 Hz
Powering Options
•• 802.3af Ethernet Switch
•• Cisco AP1600 Power Injectors (AIR-PWRINJ4=, AIR-PWRINJ5=)
•• Cisco AP1600 Local Power Supply (AIR-PWR-B=)
Power Draw
•• AP1600: 12.95 W
Note: When deployed using PoE, the power drawn from the power sourcing equipment will be
higher by some amount dependent on the length of the interconnecting cable. This additional
power may be as high as 2.45W, bringing the total system power draw (access point + cabling) to
15.4W.
Warranty
Limited Lifetime Hardware Warranty
Compliance
Safety:
•• UL 60950-1
•• CAN/​CSA-C22.2 No. 60950-1
•• UL 2043
•• IEC 60950-1
•• EN 60950-1
Radio approvals:
•• FCC Part 15.247, 15.407
•• RSS-210 (Canada)
•• EN 300.328, EN 301.893 (Europe)
•• ARIB-STD 33 (Japan)
•• ARIB-STD 66 (Japan)
•• ARIB-STD T71 (Japan)
•• AS/​NZS 4268.2003 (Australia and New Zealand)
•• EMI and susceptibility (Class B)
•• FCC Part 15.107 and 15.109
•• ICES-003 (Canada)
•• VCCI (Japan)
•• EN 301.489-1 and -17 (Europe)
•• EN 60601-1-2 EMC requirements for the Medical Directive 93/​42/​EEC
•• IEEE Standard:
•• IEEE 802.11a/​b/​g, IEEE 802.11n, IEEE 802.11h, IEEE 802.11d
•• Security:
•• 802.11i, Wi-Fi Protected Access 2 (WPA2), WPA
•• 802.1X
•• Advanced Encryption Standards (AES), Temporal Key Integrity Protocol (TKIP)
Chapter 3: Wireless
3-21
EAP Type(s):
•• Extensible Authentication Protocol-Transport Layer Security (EAP-TLS)
•• EAP-Tunneled TLS (TTLS) or Microsoft Challenge Handshake Authentication Protocol Version 2
(MSCHAPv2)
•• Protected EAP (PEAP) v0 or EAP-MSCHAPv2
•• Extensible Authentication Protocol-Flexible Authentication via Secure Tunneling (EAP-FAST)
•• PEAPv1 or EAP-Generic Token Card (GTC)
•• EAP-Subscriber Identity Module (SIM)
Multimedia:
•• Wi-Fi Multimedia (WMM™)
Other:
•• FCC Bulletin OET-65C
•• RSS-102
1
2.4 GHz: 2 GHz does not support 40 MHz.
2
MCS Index: The Modulation and Coding Scheme (MCS) index determines the number of spatial streams, the modulation,
the coding rate, and data rate values.
3
GI: A Guard Interval (GI) between symbols helps receivers overcome the effects of multipath delays.
Selected Part Numbers and Ordering Information
The Cisco Aironet 1600i Access Point: Indoor environments, with internal antennas
AIR-CAP1602I-x-K9
Dual-band controller-based 802.11a/​g/​n
AIR-CAP1602I-xK910
Eco-pack (dual-band controller-based 802.11a/​g/​n) 10 quantity access points
AIR-SAP1602I-x-K9
Dual-band stand-alone 802.11a/​g/​n
AIR-SAP1602I-xK9-5
Eco-pack (dual-band stand-alone 802.11a/​g/​n) 5 quantity access points
The Cisco Aironet 1600e Access Point: Indoor, challenging environments, with external antennas
AIR-CAP1602E-x-K9
Dual-band controller-based 802.11a/​g/​n
AIR-CAP1602E-xK910
Eco-pack (dual-band 802.11a/​g/​n) 10 quantity access points
AIR-SAP1602E-x-K9
Dual-band stand-alone 802.11a/​g/​n
AIR-SAP1602E-xK9-5
Eco-pack (dual-band stand-alone 802.11a/​g/​n) 5 quantity access points
Regulatory domains:
(x = Cisco SMARTnet® Service for the Cisco Aironet 1600 Series Access Point with Internal and External
antennas
CON-SNT-C1602Ix
SMARTnet 8x5xNBD 1600i access point (dual-band 802.11 a/​g/​n, Controller-based), (e.g. CONSNT-C1602IE for AP1600 internal antenna for E Domain, Controller based)
CON-SNT-C1602Ex
SMARTnet 8x5xNBD 1600e access point (dual-band 802.11 a/​g/​n, Controller-based), (e.g. CONSNT-C1602EA for AP1600 external antenna for A Domain, Controller based)
CON-SNT-S1602Ix
SMARTnet 8x5xNBD 1600i access point (dual-band 802.11 a/​g/​n, Stand-alone), (e.g. CON-SNTS1602IE for AP1600 internal antenna for E Domain, stand-alone)
CON-SNT-S1602Ex
SMARTnet 8x5xNBD 1600e access point (dual-band 802.11 a/​g/​n, Stand-alone), (e.g. CON-SNTS1602EA for AP1600 external antenna for A Domain, Stand-alone)
Cisco Wireless LAN Services
AS-WLAN-CNSLT
Cisco Wireless LAN Network Planning and Design Service
AS-WLAN-CNSLT
Cisco Wireless LAN 802.11n Migration Service
AS-WLAN-CNSLT
Cisco Wireless LAN Performance and Security Assessment Service
Regulatory domain
Customers are responsible for verifying approval for use in their individual countries. To verify approval and
to identify the regulatory domain that corresponds to a particular country, please visit: http:/​/​www.cisco.com/​
go/​aironet/​compliance.
Not all regulatory domains have been approved. As they are approved, the part numbers will be available on
the Global Price List.
3-22
Chapter 3: Wireless
Cisco Aironet 600 Series OfficeExtend Access Points
Main Features and Benefits
Business Benefits
•• Extends Cisco Borderless Networks services and policies to the home-office teleworker
•• Protects the corporate environment with industry-standard control and wireless access point (Control and
Provisioning of Wireless Access Points [CAPWAP] protocol) support
•• Simultaneously supports corporate and personal network activity with traffic segmentation
•• Increases productivity and reduces cellular cost by extending voice to the home wirelessly or through a
wired Ethernet port
•• Comes with a limited lifetime warranty that includes 10-day advance hardware replacement
Benefits for the Teleworker
•• Offers zero-touch deployment at the home office, accelerating setup and allowing you to work right away
•• Offers simultaneous dual-band support to help avoid congestion caused by home devices
•• Provides backward capability, supporting IEEE 802.11a/​b/​g devices as well as newly deployed IEEE
802.11n devices
•• Offers a sleek design for convenient desktop placement
Specifications
Feature
Cisco Aironet 600 Series OfficeExtend
Software
Cisco Unified Wireless Network Software Release 7.0 MR1 or later
Controllers
Supported
Cisco 2500, 5500, 7500 Series Wireless Controllers and Cisco Wireless Services Module 2 (WiSM2)
IEEE 802.11n
•• Multiple-input multiple-output (MIMO) with two spatial streams
•• Maximal ratio combining (MRC)
•• 20- and 40-MHz channels
•• PHY data rates up to 300 Mbps
•• Packet aggregation: A-MPDU (Tx/​Rx)
•• Cyclic shift diversity (CSD) support
Maximum
Number of
Nonoverlapping
Channels
2.4 GHz
IEEE 802.11b/​g:
•• 20 MHz: 3
IEEE 802.11n:
•• 20 MHz: 3
5 GHz
IEEE 802.11a:
•• 20 MHz: 9
IEEE 802.11n:
•• 20 MHz: 9
•• 40 MHz: 4
Note: This varies by regulatory domain. Refer to the product documentation for specific details for each regulatory domain.
Receive
Sensitivity
2.4 GHz
•• IEEE 802.11b: -87dBm Typical @ 11Mbps
•• IEEE 802.11g: -77dBm Typical @ 54Mbps; IEEE 802.11n 20MHz: -71dBm Typical @ MCS15
•• IEEE 802.11n 40MHz: -68dBm Typical @ MCS15
5 GHz
•• IEEE 802.11a: -74dBm Typical @ 54Mbps; IEEE 802.11n 20MHz: -68dBm Typical @ MCS15
•• IEEE 802.11n 40MHz: -65dBm Typical @ MCS15
Maximum
Transmit Power
2.4 GHz
•• IEEE 802.11b (CCK): 20 dBm with one antenna
•• IEEE 802.11g : 20 dBm with 2 antennas
•• IEEE 802.11n (HT20): 20 dBm with 2 antennas
•• IEEE 802.11n (HT40): 20 dBm with 2 antennas
5 GHz
•• IEEE 802.11a: 20 dBm with 2 antennas
•• IEEE 802.11n (HT20): 20 dBm with 2 antennas
•• IEEE 802.11n (HT40): 20 dBm with 2 antennas
Chapter 3: Wireless
3-23
Wireless
The Cisco Aironet 600 Series OfficeExtend Access Points provide secure
enterprise wireless coverage to the home. These dual-band, IEEE 802.11n access
points extend the corporate network to home teleworkers and mobile contractors.
The access point connects to the home broadband Internet access and
establishes a secure tunnel to the corporate network so that remote employees
can access data, voice, video, and cloud services for a mobility experience
consistent with that at the corporate office. The dual-band, simultaneous support
for 2.4- and 5-GHz radio frequencies helps ensure that corporate devices are
not affected by congestion caused by common household devices that use the
2.4-GHz band. The Cisco Aironet 600 Series OfficeExtend Access Points are
designed primarily for the teleworker. They support both secure corporate data access and maintenance of
connectivity for personal home devices with segmented home-traffic support.
Note: The maximum power setting will vary by channel and according to individual country regulations. Refer to the product
documentation for specific details.
Frequency Band
and 20-MHz
Operating
Channels
A Regulator Domain:
•• 2.412 to 2.462 GHz; 11 channels
•• 5.180 to 5.320 GHz; 4 channels
•• 5.745 to 5.825 GHz; 5 channels
N Regulatory Domain:
•• 2.412 to 2.462 GHz; 11 channels
•• 5.180 to 5.320 GHz; 4 channels
•• 5.745 to 5.825 GHz; 5 channels
C Regulatory Domain:
•• 2.412 to 2.472 GHz; 13 channels
•• 5.745 to 5.825 GHz; 5 channels
P Regulatory Domain:
•• 2.412 to 2.472 GHz; 13 channels
•• 5.180 to 5.320 GHz; 4 channels
E Regulatory Domain:
•• 2.412 to 2.472 GHz; 13 channels
•• 5.180 to 5.320 GHz; 8 channels
R Regulatory Domain:
•• 2.412 to 2.472 GHz; 13 channels
•• 5.180 to 5.320 GHz; 4 channels
•• 5.745 to 5.825 GHz; 4 channels
I Regulatory Domain:
•• 2.412 to 2.472 GHz, 13 channels
•• 5.180 to 5.320 GHz; 4 channels
S Regulatory Domain:
•• 2.412 to 2.472 GHz; 13 channels
•• 5.180 to 5.320 GHz; 4 channels
•• 5.745 to 5.825 GHz; 5 channels
K Regulatory Domain:
•• 2.412 to 2.472 GHz; 13 channels
•• 5.180 to 5.320 GHz; 4 channels
•• 5.745 to 5.805 GHz; 4 channels
T Regulatory Domain:
•• 2.412 to 2.462 GHz; 11 channels
•• 5.745 to 5.825 GHz; 5 channels
Note: This varies by regulatory domain. Refer to the product documentation for specific details for each regulatory domain.
Data Rates
Supported
IEEE 802.11a: 6, 9, 12, 18, 24, 36, 48, and 54 Mbps
IEEE 802.11g: 1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, and 54 Mbps
IEEE 802.11n data rates (2.4 GHz and 5 GHz):
MCS Index1
GI2 = 800ns
GI = 400ns
20-MHz Rate
(Mbps)
40-MHz Rate
(Mbps)
20-MHz Rate
(Mbps)
40-MHz Rate
(Mbps)
0
6.5
13.5
7.2
15
1
13
27
14.4
30
2
19.5
40.5
21.7
45
3
26
54
28.9
60
4
39
81
43.3
90
5
52
108
57.8
120
6
58.5
121.5
65
135
7
65
135
72.2
150
8
13
27
14.4
30
9
26
54
28.9
60
10
39
81
43.3
90
11
52
108
57.8
120
12
78
162
86.7
180
13
104
216
115.6
240
14
117
243
130
270
15
130
270
144.4
300
Integrated
Antenna
•• 2.4 GHz, gain 3.5 dBi, horizontal beamwidth 360˚
•• 5 GHz, gain 4.0 dBi, horizontal beamwidth 360˚
Interfaces
•• 4x 10/​100/​1000BASE-T autosensing (RJ-45)
•• 1x 10/​100/​1000BASE-T WAN port (RJ-45)
•• USB: Not available (future release)
Indicators
•• Status LED indicates boot loader status, association status, operating status, boot loader warnings,
boot loader errors [USB (future use)]
Dimensions
(W x L x H)
•• Access point (without cradle): 7.75 x 7 x 1.6 in. (195.3 x 176.3 x 39.65 mm)
•• Access point (with cradle): 8.1 x 7.0 x 2.7 in. (206.15 x 176.3 x 67 mm)
Weight
•• 0.99 lbs (0.452 kg)—without cradle
•• 1.44 lbs (0.653 kg)—with cradle
Environmental
•• Nonoperating (storage) temperature: -13 to 140˚F (-25 to 60˚C)
•• Operating temperature: 32˚ to104˚F (0 to 40˚C)
•• Operating humidity: 10 to 80% percent (noncondensing)
System Memory
•• 64 MB DRAM
•• 16 MB flash
3-24
Chapter 3: Wireless
Powering
Options
Cisco AP600 Local Power Supply: 100 to 240 VAC; 50 to 60 Hz (AIR-PWR-ADTR-cc, where cc is
country code as follows: AP=Asia Pacific; AR=Argentina/​Uruguay; AU=Australia; BR=Brazil; CE=Central
Europe; CH=China; DM=Denmark; IS=Israel; IT=Italy; JP=Japan; NA=North America; SA=South Africa;
SW=Switzerland; UK=United Kingdom)
Power Draw
Consumption: 12W normal, 15W maximum
Warranty
Limited Lifetime Hardware Warranty
Compliance and
Safety:
Safety Standards •• UL 60950-1, 2nd Edition
•• CAN/​CSA-C22.2 No. 60950-1, 2nd Edition; IEC 60950-1, 2nd Edition
•• EN 60950-1, 2nd Edition
Wireless
Radio Approvals:
•• FCC Part 15.247, 15.407; RSS-210 (Canada)
•• EN 300 328, EN 301 893 (Europe)
•• ARIB-STD 33 (Japan)
•• ARIB-STD 66 (Japan)
•• ARIB-STD T71 (Japan); AS/​NZS 4268.2003 (Australia and New Zealand)
•• EMI and susceptibility (Class B)
•• FCC Part 15.107 and 15.109
•• ICES-003 (Canada)
•• VCCI (Japan)
•• EN 301 489-1 and -17 (Europe)
IEEE Standard:
•• IEEE 802.11a/​b/​g, IEEE 802.11n, IEEE 802.11h, IEEE 802.11d
Security:
•• IEEE 802.11i, Wi-Fi Protected Access 2 (WPA2), WPA
•• IEEE 802.1X
•• Advanced Encryption Standards (AES), Temporal Key Integrity Protocol (TKIP)
EAP Type(s):
•• Extensible Authentication Protocol-Transport Layer Security (EAP-TLS)
•• EAP-Tunneled TLS (TTLS) or Microsoft Challenge Handshake Authentication Protocol Version 2
(MSCHAPv2)
•• Protected EAP (PEAP) v0 or EAP-MSCHAPv2
•• Extensible Authentication Protocol-Flexible Authentication via Secure Tunneling (EAP-FAST)
•• PEAPv1 or EAP-Generic Token Card (GTC)
•• EAP-Subscriber Identity Module (SIM)
Multimedia:
•• Wi-Fi Multimedia (WMM™)
Other:
•• FCC Bulletin OET-65C
•• RSS-102
1
MCS Index: The Modulation and Coding Scheme (MCS) index determines the number of spatial streams, the modulation,
the coding rate, and data rate value.
2
GI: A Guard Interval (GI) between symbols helps receivers overcome the effects of multipath delay.z
Selected Part Number and Ordering Information
AIR-OEAP602I-x-K9
Dual-band Controller-based IEEE 802.11a/​g/​n
AIR-OEAP602I-xK910
Eco-pack (dual-band IEEE 802.11a/​g/​n) 10 quantity controller-based access points
Regulatory domains: x = regulatory domain.
Customers are responsible for verifying approval for use in their individual countries. To verify approval and to
identify the regulatory domain that corresponds to a particular country, visit http:/​/​www.cisco.com/​go/​aironet/​
compliance.
Not all regulatory domains have been approved. As they are approved, the part numbers will be available on
the Global Price List.
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps11579/​index.html
Chapter 3: Wireless
3-25
Outdoor Wireless and Client Devices
Cisco Aironet 1550 Series Lightweight Outdoor Wireless Mesh
Access Points
The Cisco Aironet 1550 Series Lightweight Outdoor Wireless Mesh Access
Points with Cisco CleanAir technology are the industry’s first enterpriseand carrier-class IEEE 802.11n access points to create a self-healing
and self-optimizing wireless network that mitigates the effect of wireless
interference. They offer a flexible, secure, and scalable mesh network for
high-performance mobility across large metropolitan-size areas, enterprise
campuses, manufacturing yards, and mining pits. The Cisco Aironet 1550
Series supports multiple-device and multiple-network application delivery
such as real-time transparent mobility, video surveillance, third-generation
(3G) and 4G data offload, and public and private Wi-Fi access.
Main Features and Benefits
•• Flexible deployment options: Access or mesh network; extension of an Ethernet network; and Ethernet,
fiber, wireless, or cable backhaul
•• Service provider support: Wi-Fi for next-generation mobile data offload and personalized mobile services
•• Cisco CleanAir technology: Integrated spectrum intelligence to detect, classify, and mitigate RF
interference from unauthorized wireless bridges or malicious devices
•• High-bandwidth video surveillance over Wi-Fi without the high cost of installing cables over long distances
•• High-performance, multipurpose network with low capital expeditures (CapEx) and operating expenses
(OpEx)
•• Integrated wired and wireless: Cisco Borderless Networks Architecture, which provides cost savings with
end-to-end network access solutions that include wireless, switching, routing, and security
The Cisco Aironet 1550 Series includes the following models:
•• The Cisco Aironet 1552E and Aironet 1552EU Outdoor Access Points: These access points are the
standard models; their dual-radio systems have external antenna ports that are compliant with IEEE
802.11a/​n (5 GHz) and 802.11b/​g/​n standards (2.4 GHz). The 1552E has three external antenna connections
for three dual-band antennas. The 1552EU has six external antenna connections, three for 5-GHz and
three for 2.4-GHz antennas. They have Ethernet and fiber Small Form-Factor Pluggable (SFP) backhaul
options, along with the option of a battery backup. These models also have a Power over Ethernet (PoE)out port and can power a video surveillance camera. Highly flexible models, the Cisco Aironet 1552E
and Aironet 1552EU are well equipped for municipal and campus deployments, video surveillance
applications, mining environments, and data offload..
•• Cisco Aironet 1552C and Aironet 1552CU Cable Modem Access Points: Where service providers have
already invested in a broadband cable network, the Cisco next-generation outdoor wireless mesh can
transparently extend network connectivity with the Cisco Aironet 1552C and Aironet 1552CU Access
Points by connecting to their integrated cable modem interfaces. The Cisco Aironet 1552C and Aironet
1552CU Outdoor Mesh Access Points are dual-radio systems with DOCSIS 3.0 or EuroDOCSIS 3.0 (8 x
4 HFC) cable modems for power and backhaul. They have dual-band radios that are compliant with IEEE
802.11a/​n (5 GHz) and 802.11b/​g/​n standards (2.4 GHz). The 1552C has an integrated, three-element, dualband antenna and easily fits within the 30-cm height restriction for service providers. The 1552CU has six
external antenna connections, three for 5-GHz and three for 2.4-GHz antennas. These models are perfect
for 3G data offload applications and public Wi-Fi.
•• Cisco Aironet 1552H Hazardous Location Access Point: Designed for hazardous environments such as
oil and gas refineries, chemical plants, mining pits, and manufacturing factories, the Cisco Aironet 1552H
Access Point is Class 1, Division 2, and Zone 2 hazardous location certified. It has options similar to those
for the Cisco Aironet 1552E, with the exception of battery backup.
•• Cisco Aironet 1552I Integrated Antenna Access Point: This access point is a low-profile, lighter-weight
model in the Cisco Aironet 1550 Series. The smaller size and sleeker look helps it blend in with the
surrounding environment. The smaller power supply also makes it a more energy-efficient product. The
Cisco Aironet 1552I does not have a PoE-out or a fiber SFP port.
3-26
Chapter 3: Wireless
Specifications
Cisco Aironet 1550 Series Lightweight Outdoor Wireless Mesh Access Points
IEEE 802.11n
Version 2.0
(and Related)
Capabilities
•• 2x3 multiple-input multiple-output (MIMO) with two spatial streams
•• Legacy beamforming
•• 20- and 40-MHz channels
•• PHY data rates up to 300 Mbps
•• Packet aggregation: A-MPDU (Tx/​Rx), A-MSDU (Tx/​Rx)
•• IEEE 802.11 dynamic frequency selection (DFS)
•• Cyclic shift diversity (CSD) support
DOCSIS 3.0
Capabilities
DOCSIS 3.0 8x4 cable modem provides:
•• Eight (8) bonded channels with total throughput in excess of 300 Mbps
•• Designed to meet DOCSIS 3.0 specifications as well as backward compatibility with existing DOCSIS
2.0, 1.1 and 1.0 networks
•• Enhanced packet processing technology to maximize performance
•• Downstream data rates in excess of 320 Mbps
•• Upstream data rates up to 120 Mbps
•• Channel-bonded cable modems must be used in conjunction with a cable modem termination system
(CMTS) that supports channel bonding per the DOCSIS 3.0 specifications. When used with a nonchannel-bonded CMTS, channel- bonded cable modems function as conventional DOCSIS 2.0 cable
modems.
Data Rates
Supported
IEEE 802.11a: 6, 9, 12, 18, 24, 36, 48, and 54 Mbps
IEEE 802.11g: 1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, and 54 Mbps
IEEE 802.11n data rates (2.4 GHz and 5 GHz):
MCS Index1
Frequency Band
and 20-MHz
Operating
Channels
GI2 = 800ns
GI = 400ns
20-MHz Rate
(Mbps)
40-MHz Rate
(Mbps)
20-MHz Rate
(Mbps)
40-MHz Rate
(Mbps)
0
6.5
13.5
7.2
15
1
13
27
14.4
30
2
19.5
40.5
21.7
45
3
26
54
28.9
60
4
39
81
43.3
90
5
52
108
57.8
120
6
58.5
121.5
65
135
7
65
135
72.2
150
8
13
27
14.4
30
9
26
54
28.9
60
10
39
81
43.3
90
11
52
108
57.8
120
12
78
162
86.7
180
13
104
216
115.6
240
14
117
243
130
270
15
130
270
144.4
300
A Domain:
•• 2.400 to 2.4835 GHz; 11 channels
•• 5.280 to 5.320 GHz; 3 channels
•• 5.500 to 5.560 GHz, 4 channels
•• 5.680 to 5.700 GHz, 2 channels
•• 5.725 to 5.850 GHz; 5 channels
•• M Domain
•• 2.400 to 2.4835 GHz; 13 channels
•• 5.470 to 5.850 GHz; 12 channels
C Domain:
•• 2.400 to 2.4835 GHz; 13 channels
•• 5.725 to 5.850 GHz; 5 channels
Q Domain:
•• 2.400 to 2.4835 GHz; 13 channels
•• 5.470 to 5.725 GHz; 11 channels
E Domain:
•• 2.401 to 2.4835 GHz; 13 channels
•• 5.470 to 5.725 GHz; 8 channels
R Domain:
•• 2.400 to 2.4835 GHz; 13 channels
•• 5.250 to 5.725 GHz; 11 channels
•• S Domain: 2.400 to 2.4835 GHz; 13 channels
•• 5.725 to 5.850 GHz; 5 channels
K Domain:
•• 2.400 to 2.4835 GHz; 11 channels
•• 5.250 to 5.825 GHz; 14 channels
N Domain:
•• 2.400 to 2.4835 GHz; 11 channels
•• 5.725 to 5.850 GHz; 5 channels
T Domain:
•• 2.400 to 2.4835 GHz; 11 channels
•• 5.470 to 5.850 GHz; 16 channels
Note: This varies by regulatory domain. Refer to the product documentation for specific details for each regulatory domain.
Chapter 3: Wireless
3-27
Wireless
Feature
Maximum
Transmit Power
2.4 GHz
IEEE 802.11b (CCK)
•• 28 dBm with 2 antennas
IEEE 802.11g (non HT duplicate mode)
•• 28 dBm with 2 antennas
IEEE 802.11n (HT20)
•• 28 dBm with 2 antennas
5 GHz
IEEE 802.11a
•• 28 dBm with 2 antennas
IEEE 802.11n non-HT duplicate (IEEE 802.11a
duplicate) mode
•• 28 dBm with 2 antennas
IEEE 802.11n (HT20)
•• 27 dBm with 2 antennas
IEEE 802.11n (HT40)
•• 27 dBm with 2 antennas
Note: The maximum power setting will vary by channel and according to individual country regulations. Refer to the product
documentation for specific details.
Receive
Sensitivity
•• IEEE 802.11b (Complementary Code Keying
[CCK])
•• -101 dBm @ 1 Mb/​s;
•• -98 dBm @ 2 Mb/​s
•• -92 dBm @ 5.5 Mb/​s
•• -89 dBm @ 11 Mb/​s
•• IEEE 802.11g (non HT20):
•• -94 dBm @ 6 Mb/​s
•• -93 dBm @ 9 Mb/​s
•• -92 dBm @ 12 Mb/​s
•• -90 dBm @ 18 Mb/​s
•• -86 dBm @ 24 Mb/​s
•• -84 dBm @ 36 Mb/​s
•• -79 dBm @ 48 Mb/​s
•• -78 dBm @ 54 Mb/​s
•• IEEE 802.11a (non HT20)
•• -92 dBm @ 6 Mb/​s
•• -91 dBm @ 9 Mb/​s;
•• -89 dBm @ 12 Mb/​s;
•• -87 dBm @ 18 Mb/​s
•• -85 dBm @ 24 Mb/​s;
•• -81 dBm @ 36 Mb/​s
•• -77 dBm @ 48 Mb/​s
•• -76 dBm @ 54 Mb/​s
•• 2.4-GHz
•• IEEE 802.11n (HT20)
•• -93 dBm @ MCS0
•• -91dBm @ MCS1
•• -89dBm @ MCS2
•• -86 dBm @ MCS3;
•• -82 dBm @ MCS4
•• -78 dBm @ MCS5;
•• -77 dBm @ MCS6
•• -75 dBm @ MCS7
•• -93 dBm @ MCS8
•• -91 dBm @ MCS9
•• -89 dBm @ MCS10;
•• -86 dBm @ MCS11;
•• -82 dBm @ MCS12
•• -78 dBm @ MCS13
•• -77 dBm @ MCS14;
•• -75 dBm @ MCS15
Network
Interface
•• 10/​100/​1000BASE-T Ethernet, autosensing (RJ-45)
•• Fiber SFP
•• DOCSIS 3.0 (8x4) Cable modem interface (option available)
Dimensions
(W x L x H)
12.0 in. x 7.8 in. x 6.4 in. (30.48 cm x 19.81 cm x 16.26 cm) (including antenna mount)
Weight
•• 1552E/​EU: 17.3 lbs (7.8 kg)
•• 1552C/​CU: 14 lbs (6.4 kg)
•• 1552H: 17.6 lbs (8 kg)
•• 1552I: 14 lbs (6.4 kg)
•• Battery backup: 1.5 lbs (0.7kg)
•• Pole mounting bracket: 6.1 lbs (2.8 kg)
•• Cable strand mounting bracket: 1.3 lbs (0.6 kg)
3-28
Chapter 3: Wireless
•• 5-GHz
•• IEEE 802.11n (HT20):
•• -92 dBm @ MCS0;
•• -89 dBm @ MCS1
•• -87 dBm @ MCS2;
•• -85 dBm @ MCS3
•• ;-81 dBm @ MCS4
•• -77 dBm @ MCS5
•• -76 dBm @ MCS6;
•• -75 dBm @ MCS7;
•• -90 dBm @ MCS8
•• -87 dBm @ MCS9
•• -85 dBm @ MCS10;
•• -82 dBm @ MCS11;
•• -78 dBm @ MCS12
•• -74 dBm @ MCS13;
•• -73 dBm @ MCS14
•• -72 dBm @ MCS15
•• 5-GHz: IEEE 802.11n (HT40)
•• -89 dBm @ MCS0
•• -86 dBm @ MCS1
•• -84 dBm @ MCS2;
•• -82 dBm @ MCS3
•• -78 dBm @ MCS4;
•• -74 dBm @ MCS5
•• -73 dBm @ MCS6
•• -72 dBm @ MCS7
•• -87 dBm @ MCS8
•• -84 dBm @ MCS9
•• -82 dBm @ MCS10
•• -79 dBm @ MCS11
•• -75 dBm @ MCS12
•• -71 dBm @ MCS13
•• -70 dBm @ MCS14
•• -69 dBm @ MCS15
Environmental
Environmental
Ratings
Antenna Gain
•• Operating temperature: -40 to 55˚C (-40 to 131˚F) plus Solar Loading
•• Storage temperature: -50 to 85˚C (-58 to 185˚F)
•• Wind resistance:
◦◦ Up to 100 MPH sustained winds
◦◦ Up to 165 MPH wind gusts
•• IP67
•• NEMA Type 4X
•• Integrated Dual Band Omnidirectional Antenna Radome (1552C /​1552I)
•• 2 dBi (2.4 GHz), 4 dBi (5 GHz)
•• External Dual-Band Omnidirectional Antennas (1552E /​1552H)
•• AIR-ANT2547V-N (4 dBi (2.4 GHz), 7 dBi (5 GHz))
•• External Single Band Antennas (for 1552EU /​1552CU)
Powering
Options
Warranty
Compliance
Wireless
2.4 GHz
•• AIR-ANT2420V-N (2 dBi, omni)
•• AIR-ANT2450V-N (5 dBi, omni)
•• AIR-ANT2480V-N (8 dBi, omni)
•• AIR-ANT2413P2M-N= (13 dBi, dual polarized patch)
5 GHz
•• AIR-ANT5140V-N (4 dBi, omni)
•• AIR-ANT5175V-N (7.5 dBi, omni)
•• AIR-ANT5180V-N (8 dBi, omni)
•• AIR-ANT5114P-N= (14 dBi, patch)
•• AIR-ANT5114P2M-N= (14 dBi, dual polarized patch)
•• 90-480 VAC, 47-63 Hz
•• 40 - 90 VAC, 47-63 Hz, quasi-square wave, Power over Cable
•• Power over Ethernet: 56 VDC, +/​-10 percent
•• 12 VDC
1 year
Safety
•• UL 60950, 2nd Edition; CAN/​CSA-C22.2 No. 60950, 2nd Edition
•• IEC 60950, 2nd Edition
•• EN 60950, 2nd Edition
Immunity
•• <= 5 mJ for 6kV/​3kA @ 8/​20 ms waveform
•• ANSI/​IEEE C62.41
•• EN61000-4-5 Level 4 AC Surge Immunity; EN61000-4-4 Level 4 Electrical Fast Transient Burst
Immunity
•• EN61000-4-3 Level 4 EMC Field Immunity
•• EN61000-4-2 Level 4 ESD Immunity
•• EN60950 Overvoltage Category IV
Radio approvals
•• FCC Part 15.247, 15.407
•• FCC Bulletin OET-65C; RSS-210
•• RSS-102
•• AS/​NZS 4268.2003;
•• EN 300 328; EN 301 893
EMI and susceptibility
•• FCC part 15.107, 15.109
•• ICES-003
•• EN 301 489-1, -17
Security
•• Wireless bridging/​mesh; X.509 digital certificates
•• MAC address authentication; Advanced Encryption Standards (AES), Temporal Key Integrity Protocol
(TLIP)
•• Wireless access
•• IEEE 802.11i, Wi-Fi Protected Access (WPA2), WPA; IEEE 802.1X authentication, including Extensible
Authentication Protocol and Protected EAP (EAP-PEAP), EAP Transport Lauer Security (EAP-TLS), EAPTunneled TLS (EAP-TTLS), and Cisco LEAP
•• Advanced Encryption Standards (AES), Temporal Key Integrity Protocol (TLIP)
•• VPN pass-through
•• IP Security (IPsec), Layer 2 Tunneling Protocol (L2TP)
•• MAC address filtering
Other:
•• ATEX (AIR-CAP1552H-X-K9 only)
1
MCS Index: The Modulation and Coding Scheme (MCS) index determines the number of spatial streams, the modulation,
the coding rate, and data rate values.
2
GI: A Guard Interval (GI) between symbols helps receivers overcome the effects of multipath delays.
Chapter 3: Wireless
3-29
Selected Part Numbers and Ordering Information1
AIR-CAP1552E-x-K9
Cisco Aironet 1552E Access Point with dual band antenna ports
AIR-CAP1552EU-x-K9
Cisco Aironet 1552EU Access Point with single band antenna ports
AIR-CAP1552C-x-K9
Cisco Aironet 1552C Access Point with DOCSIS 3.0 Cable Modem
AIR-CAP1552CU-x-K9
Cisco Aironet 1552CU Access Point with DOCSIS 3.0 Cable Modem, single band antenna ports
AIR-CAP1552H-x-K9
Cisco Aironet 1552H Hazardous Location Access Point
AIR-CAP1552I-x-K9
Cisco Aironet 1552I Integrated Antenna Access Point
Cisco SMARTnet® Services for the Cisco Aironet 1550 Series Access Points
CON-SNT-CAP155Ex
SMARTnet 8x5xNBD 1552E Access Point
CON-SNT-CAP155EUx
SMARTnet 8x5xNBD 1552EU Access Point
CON-SNT-CAP155Cx
SMARTnet 8x5xNBD 1552C Access Point with Cable Modem
CON-SNT-CAP155CUx
SMARTnet 8x5xNBD 1552CU Access Point with Cable Modem
CON-SNT-CAP155Hx
SMARTnet 8x5xNBD 1552H Hazardous Location Access Point
CON-SNT-CAP155Ix
SMARTnet 8x5xNBD 1552I Integrated Antenna Access Point
Not all regulatory domains have been approved. As they are approved, the part numbers will be available on
the Global Price List.
1
For the specific regional part numbers, refer to the 1550 ordering guide:
http:/​/​www.cisco.com/​en/​US/​docs/​wireless/​access_point/​1550/​quick/​guide/​AP1552_ORDERING_GUIDE.pdf
For More Information
http:/​/​www.cisco.com/​go/​outdoorwireless
http:/​/​www.cisco.com/​en/​US/​products/​ps11451/​index.html
Cisco Aironet Antennas and Accessories
Cisco offers a complete range of 2.4- and 5-GHz and dual-band antennas
for access-point and bridge equipment that facilitates a customized
wireless solution for almost any installation. Customers can select an
antenna that will increase the overall efficiency and data rates of the
wireless network while accommodating specific deployment conditions,
including physical layout, distance, and aesthetics.
Main Features and Benefits
•• Access-point antennas are compatible with Cisco RP-TNC and N-type connector-equipped access
points; they are available with different gain and range capabilities, beamwidths, and form factors.
•• A low-loss cable extends the length between any Cisco Aironet access point and the antenna and
provides installation flexibility without a significant sacrifice in range.
Cisco Aironet 2.4- and 5-GHz Directional Antenna for 3500p Access Points
The Cisco Aironet Six-Element Dual-Band MIMO Patch Array Antenna (AIR-ANT25137NP-R) is a six-element,
dual-band, multiple-input multiple-output (MIMO) patch array antenna that operates in the 2.4- and 5-GHz
frequency ranges. The antenna is designed for use in indoor and outdoor environments with Cisco Aironet
3502p Access Points for high-density deployments.
Antenna Type
MIMO Patch Array
Operating frequency range
2400-2500 MHz
5250-5850 MHz
VSWR bandwidth
2:1
Peak gain (dBi)
2.4-GHz band: 13
5-GHz band: 7
Polarization, 2.4 GHz
Cable A: Horizontal
Cable B: Vertical
Cable C: Vertical
3-30
Chapter 3: Wireless
All antennas: Vertical
E-plane 3-dB beamwidth (degrees)
2.4-GHz: 36
5-GHz: 48
H-plane 3-dB beamwidth
2.4-GHz: 36
5-GHz: 55
Cable length
36 in. (91 cm)
Connectors
RP-TNC male
Length (Radome)
18 in. (45.7 cm)
Width (Radome)
13 in. (33 cm)
Thickness (Radome)
2 in. (5 cm)
Weight (antenna and bracket)
7.75 lbs. (3.52 kg)
Environmental Ratings
Water: IP65, dust and jetting water immunity
Ice: Mil-810F, Method 521.2
Wind: 100 mph operational
Operating Temperature: -30 to 70 degrees C (-22 to 158 degrees F)
Wireless
Polarization, 5 GHz
Cisco Aironet Dual-Band Dipole Antennas with RP-TNC Connectors
Feature
AIR-ANT2524DB-R
AIR-ANT2524DG-R
AIR-ANT2524DW-R
Description
Dual-band dipole, black
Dual-band dipole, gray
Dual-band dipole, white
Application
Indoor omnidirectional
coverage
Indoor omnidirectional
coverage
Indoor omnidirectional
coverage
Gain
2 dBi (2.4 GHz)
4 dBi (5 GHz)
2 dBi (2.4 GHz)
4 dBi (5 GHz)
2 dBi (2.4 GHz)
4 dBi (5 GHz)
Frequency
2.400 – 2.500 GHz
5.150 - 5.850 GHz
2.400 – 2.500 GHz
5.150 - 5.850 GHz
2.400 – 2.500 GHz
5.150 - 5.850 GHz
Elevation Beam Width
63 ˚ (2.4 GHz)
39 ˚ (5 GHz)
63 ˚ (2.4 GHz)
39 ˚ (5 GHz)
63 ˚ (2.4 GHz)
39 ˚ (5 GHz)
Dimensions
6.6 x 0.8 in. (168.5 x 21 mm)
6.6 x 0.8 in. (168.5 x 21 mm)
6.6 x 0.8 in. (168.5 x 21 mm)
Weight
1.3 oz (0.04 kg)
1.3 oz (0.04 kg)
1.3 oz (0.04 kg)
Operating Temperature
-20˚ to +60˚ C
-20˚ to +60˚ C
-20˚ to +60˚ C
Cisco Aironet 4-port Dual band Antennas with RP-TNC Connectors
Feature
AIR-ANT2524V4C-R=
AIR-ANT2566P4W-R=
AIR-ANT2544V4M-R=
Description
Dual-band MIMO CeilingMounted Omni Antenna
Dual-band MIMO WallMounted Patch Antenna
Dual-band MIMO wallmounted omnidirectional
antenna
Application
Indoor omnidirectional
coverage
Indoor/​outdoor directional
coverage
Indoor/​outdoor
omnidirectional coverage
Gain
2 dBi (2.4 GHZ)
4 dBi (5 GHz)
6 dBi (2.4 GHZ)
6 dBi (5 GHz)
4 dBi (2.4 GHZ)
4 dBi (5 GHz)
Chapter 3: Wireless
3-31
Frequency1
2.400 – 2.500 GHz
5.150 – 5.850 GHz
2.400 – 2.500 GHz
5.150 – 5.850 GHz
2.400 – 2.500 GHz
5.150 – 5.850 GHz
Azimuth Plane Beamwidth
omnidirectional
105˚ (2.4 GHz)
125˚ (5 GHz)
omnidirectional
Elevation Plane Beamwidth 69˚ (2.4 GHz)
60˚ (5 GHz)
70˚ (2.4 GHz)
60˚ (5 GHz)
60˚ (2.4 GHz)
33˚ (5 GHz)
Cable Length
3 ft. (91.4 cm), plenum rated
3 ft. (91.4 cm), plenum rated
3 ft. (91.4 cm), plenum rated
Dimensions
7.25 x 7.25 x 1 in.
(18.4 x 18.4 x 2.5 cm)
6.3 x 11 x 1.2 in.
(16 x 27.9 x 3.05 cm)
8.6 x 6.3 (dia.) in. in.
21.8 x 16 dia. cm)
Weight
1.3 lbs. (0.59 kg)
1.4 lbs. (0.64 kg)
1.48 lbs. (0.67 kg)
Operating Temperature
0˚ to +55˚C
-30˚ to +70˚C
-30˚ to +70˚C
1
5-GHz antennas are denoted by either a blue dot on the radome or blue marker on the cable near the connector.
Antennas with N-Type Connectors for Cisco Aironet 1500 Series Outdoor Mesh Access Points
Dual Band Antennas with N-Type Connectors
Cisco Aironet 1550 Series Access Points are available in single-band (2.4 GHz) and dual-band (2.4 GHz and 5
GHz) versions. Check your access point for proper antenna selection before placing an order.
Feature
AIR-ANT2547V-N
AIR-ANT2588P3M-N=
Description
Dual band, direct mount omnidirectional
antenna
Dual band 3 port directional antenna
Application
Omnidirectional antenna for outdoor mesh
access points with dual band ports.
Directional antenna for outdoor mesh access
points with dual band ports.
Gain
4 dBi (2.4 GHz)
7 dBi (5 GHz)
8 dBi (2.4 GHz)
8 dBi (5 GHZ)
Frequency
2.400 – 2.500 GHz
5.150 – 5.875 GHz
2.400 – 2.500 GHz
5.150 – 5.900 GHz
Azimuth Beamwidth
omnidirectional
100˚ (2.4 GHz)
140˚ (5 GHz)
Elevation Beamwidth
30˚ (2.4 GHz)
14˚ (5 GHz)
40˚ (2.4 GHz)
30˚ (5 GHz)
Cable Length
None
None
Dimensions
11.1 in. x 1.25 dia. in.
(28.2 x 3.2 dia. cm)
12 in. x 7 x 1.1 in.
(30.5 x 17.8 x 2.8 cm)
Weight
0.38 lbs. (0.17 kg)
1 lbs. (0.45 kg)
Operating Temperature
-40˚ to +85˚ C
-40˚ to 55˚ C
2.4 GHz and 5 GHz Single Band Antennas with N-Type Connectors
Cisco Aironet 1550 Series Access Points are available in single-band (2.4 GHz) and dual-band (2.4 GHz and
5 GHz) versions. Check your access point for proper antenna selection before placing an order.
Feature
AIR-ANT2450V-N
AIR-ANT2455V-N
AIR-ANT2480V-N
Description
5 dBi, direct mount
omnidirectional antenna for
2.4 GHz
5.5 dBi, direct mount
omnidirectional antenna for
2.4 GHz
8 dBi direct mount
omnidirectional antenna for
2.4 GHz
Application
Omnidirectional antenna for
outdoor mesh access points.
Omnidirectional antenna
suitable for use on Cisco
Aironet 1500 Series Outdoor
Mesh Access Points in all
deployments.
Extended range
omnidirectional antenna for
outdoor mesh access points.
Suitable for pole or roof
mounting deployments.
3-32
Chapter 3: Wireless
Gain
5 dBi
5.5 dBi
8 dBi
Frequency
2.4 GHz
2.4 GHz
2.4 GHz
Beam Width
30˚ V
25˚ V
10˚ V
Cable Length
None
None
None
Dimensions
11 in. x 1 in.
(27.94 x 2.54 cm)
12.5 in. x 1 in.
(31.75 x 2.54 cm)
19.5 in. x 7/​8 in. diameter
(49.5 cm x 2.22 cm)
Weight
0.40 lbs. (0.18 kg)
0.31 lbs. (0.14 kg)
0.45 lbs. (0.20 kg)
Operating Temperature
-30 to +70 ˚C
-30 to 70 ˚C
-30 to +70˚ C
AIR-ANT5114P-N
AIRANT2413P2M-R=
AIRANT5114P2M-R=
Description
8 dBi direct mount
omnidirectional
antenna for 5 GHz
14 dBi wall/​mast mount 2-port, 13 dBi cross
articulating patch
polarized antenna
antenna for 5 GHz
2-port, 14 dBi cross
polarized antenna
Application
Omnidirectional
antenna for Cisco
Aironet 1520 series
mesh access
points. Suitable for
all deployments,
including cable strand
mount applications.
Recommended for
medium range point to
point deployments
Directional antenna for
outdoor mesh access
points with single band
ports.
Directional antenna for
outdoor mesh access
points with single band
ports.
Gain
8 dBi
14 dBi
14 dBi
14 dBi
Frequency
4.9-5.85 GHz
4.9-5.85 GHz
2.400 – 2.500 GHz
5150 – 5900 GHz
Azimuth Beamwidth
omnidirectional
25˚
35˚
26˚
Elevation Beamwidth
16˚
29˚
35˚
26˚
Cable Length
None
1 ft. (0.30 m)
2.5 ft.
(76.2 cm)
2.5 ft.
(76.2 cm)
Dimensions
11 in. x 1 in.
(27.94 x 2.54 cm)
4 1/​8 in. x 4 1/​8 in.
(10.48 cm x 10.48 cm)
7.8 x 7.8 x 1.2 in.
( 19.8 x 19.8 x 3 cm)
7.8 x 7.8 x 1.2 in.
( 19.8 x 19.8 x 3 cm)
Weight
0.4 lbs. (0.18 kg)
0.70 lbs. (0.32 kg)
1.0 lbs. (0.45 kg)
1.0 lbs. (0.45 kg)
Operating
Temperature
-30˚ to +70 C
-30˚ to +70˚ C
-40 to 55 ˚C
-40 to 55 ˚C
Wireless
AIR-ANT5180V-N
Low-Loss and Ultra-Low-Loss Cables
Low-loss cables extend the length between any Cisco Aironet 2.4- and 5-GHz radio and the antenna with RPTNC connectors. With a loss of 6.7 dB per 100 feet (30m) for the low-loss cable and 4.4 dB for the ultra-lowloss cable, these cables provide installation flexibility without a significant sacrifice in range.
Cisco Aironet Low-Loss Antenna Cable Features
Part Number
Type of Cable
Description
Loss at 2.4 GHz
Loss at 5.8 GHz
AIR-CAB005LL-N
Interconnect
5-ft low loss cable, one
straight N connector,
one 90-degree N
connector
0.5 dB
0.8 dB
AIR-CAB005LL-R
Interconnect
5-ft low loss cable,
one RP-TNC plug, one
RP-TNC jack
0.5 dB
0.8 dB
AIR-CAB010LL-N
Interconnect
10-ft low loss
cable, one straight
N connector, one
90-degree N
connector
0.9 dB
1.5 dB
AIR-CAB020LL-R
Interconnect
20-ft low loss cable,
one RP-TNC plug, one
RP-TNC jack
1.3 dB
2.5 dB
AIR-CAB050LL-R
Interconnect
50-ft low loss cable,
one RP-TNC plug, one
RP-TNC jack
3.4 dB
5.75 dB
Chapter 3: Wireless
3-33
AIR-CAB100ULL-R
Interconnect
100-ft ultra low loss
cable, one RP-TNC
plug, one RP-TNC jack
4.4 dB
7.25 dB
AIR-CAB150ULL-R
Interconnect
150-ft ultra low loss
cable, one RP-TNC
plug, one RP-TNC jack
6.6 dB
11 dB
AIR-ACC2537-060
Bulkhead Extender
5-ft (60 inches) RG-58
type cable with one
RP-TNC plug and one
RP-TNC jack
2 dB
3 dB
Accessories
To complete an installation, Cisco provides accessories that offer increased capabilities, safety, and
convenience.
Cisco Aironet Antenna Accessories for Use with RP-TNC
Connectors
Cisco Aironet Accessory Features
Feature
AIR-ACC2537-060
AIR-ACC245LA-R
AIR-ACC2662
Description
60 in. (152 cm) bulkhead
extender
2.4 GHz and 5 GHz lightning
arrestor
Mount to provide articulation
of Yagi and AIR-ANT5195
antennas
Application
Flexible antenna cable
that extends access point
cabling, typically within
an enclosure
Supports both 2.4 GHz and
5 GHz applications; Helps
prevent damage due to
lightning-induced surges
or static electricity; helps
prevent damage due to
lightning-induced surges or
static electricity
Adds swiveling capability to
mast-mounted Yagi antennas
and AIR-ANT5195
Power Injector Cables for Cisco Aironet 1400 Series Wireless Bridges
Typical installations place the outdoor unit on an external mast with the power injector unit placed indoors.
These cables come with a pair of F-type connectors on each end. To allow flexibility in the distance between
the units, a variety of cables are available.
Cisco Aironet Power Injector Cables
Cisco Aironet 1500 Series Accessories
In addition to the antennas offered by Cisco for the 1500 Series, various accessories are available.
Product Number
Product Description
AIR-ACCPMK1500=
Pole Mount Kit
AIR-PWR-ST-LT-TAP=
Streetlight Power Tap, 105-260 VAC
AIR-PWRINJ1500=
Power Injector, In 100-240VAC, Out 48 VDC
For More Information
http:/​/​www.cisco.com/​go/​antenna
3-34
Chapter 3: Wireless
Wireless LAN Controllers
View the online model comparison chart for Cisco Wireless Controllers at:
http:/​/​www.cisco.com/​en/​US/​products/​hw/​wireless/​products_category_buyers_guide.html#~controllers.
Cisco 8500 Series Wireless Controller
Wireless
The Cisco 8500 Series Wireless Controllers are highly scalable and
flexible controllers that enable mission-critical wireless networking in
large-scale service provider and large campus deployments. The Cisco
8500 Series help lower capital expenditures (CapEx) and operating
expenses (OpEx) by allowing network operators to deploy fewer
controllers in a data center with the consolidation of many controllers
into a single small 1-rack-unit (1RU) platform that supports centralized,
Cisco FlexConnect, and mesh access-point deployments. These controllers can configure, manage, and
troubleshoot up to 6000 access points and 64,000 clients with a single point of touch.
Ideal for Companies with Large-Scale Deployments
Cisco 8500 Series
Wireless Controller
•• Economies of scale for large-scale service provider and large campus deployments
•• Flexibility of deploying centralized, Cisco FlexConnect, and mesh access points on a single
controller
•• High resiliency with sub-second access-point failover to standby controller, dual redundant power
supplies, and redundant 10 Gigabit Ethernet ports for high-speed connectivity
•• Licensing flexibility with Right to Use licensing
•• System-level security including Datagram Transport Layer Security (DTLS) encryption between
access points and the controller
•• Integrated radio resource management (RRM), with an intelligent RF control plane for selfconfiguration, self-healing, and self-optimization
•• Cross-network access to real-time and historic RF interference information for quick
troubleshooting and resolution
Main Features and Benefits
•• Enhanced scalability that allows you to use a single controller to manage up 6,000 sites, 6,000 access
points, and 64,000 clients; and save on the cost for onsite visits, utility bills, and hardware support
•• Flexibility to enable access points in centralized (Cisco local mode), Cisco FlexConnect, and mesh mode
on the same controller to configure wireless policy, management, and security settings at any time
•• High resiliency with sub-second access-point failover to standby controller, dual redundant power
supplies, and redundant 10 Gigabit Ethernet ports for high-speed connectivity
•• IEEE 802.11n performance for reliable video and voice
•• Flexible software licensing with a Right to Use License model to add support for up to 6000 access points
•• Integration of Cisco VideoStream technology as part of the Cisco technology for the medianet framework
to optimize the delivery of video applications across the wireless LAN (WLAN)
•• Integrated RF intelligence with Cisco CleanAir technology as part of the Cisco Unified Wireless Network
for self-healing, self-optimizing, branch-office networks
•• Centralized security policies with support for rogue access-point detection and denial-of-service (DoS)
attacks
•• Support for transparent IP mobility between cellular and Wi-Fi networks with Proxy Mobile IPv6 (PMIPv6)
support
•• Support for secure public access with WFA Passpoint (Hotspot 2.0) for mobile data offload
•• Control and Provisioning of Wireless Access Points (CAPWAP) protocol encryption that helps ensure fullline-rate encryption between access points and controllers across remote WAN and LAN links
•• Capability to deploy secure guest access across 6000 sites
•• Capability to support 2000 Cisco FlexConnect groups and up to100 access points per Cisco FlexConnect
group
Specifications
Feature
Cisco 8500 Series Wireless Controller
Wireless
IEEE 802.11a, 802.11b, 802.11g, 802.11d, WMM/​802.11e, 802.11h, 802.11n
Wired/​Switching/​Routing
IEEE 802.3 10BASE-T, IEEE 802.3u 100BASE-TX specification, 1000BASE-T. 1000BASESX, 1000-BASE-LH, IEEE 802.1Q VLAN tagging
Chapter 3: Wireless
3-35
Data Request For Comments
(RFC)
•• RFC 768 UDP
•• RFC 791 IP
•• RFC 2460 IPv6 (pass through Bridging mode only)
•• RFC 792 ICMP
•• RFC 793 TCP
•• RFC 826 ARP
•• RFC 1122 Requirements for Internet Hosts
•• RFC 1519 CIDR
•• RFC 1542 BOOTP
•• RFC 2131 DHCP
•• RFC 5415 CAPWAP Protocol Specification
Security Standards
•• Wi-Fi Protected Access (WPA)
•• IEEE 802.11i (WPA2, RSN)
•• RFC 1321 MD5 Message-Digest Algorithm
•• RFC 1851 The ESP Triple DES Transform
•• RFC 2104 HMAC: Keyed Hashing for Message Authentication
•• RFC 2246 TLS Protocol Version 1.0
•• RFC 2401 Security Architecture for the Internet Protocol
•• RFC 2403 HMAC-MD5-96 within ESP and AH
•• RFC 2404 HMAC-SHA-1-96 within ESP and AH
•• RFC 2405 ESP DES-CBC Cipher Algorithm with Explicit IV
•• RFC 2407 Interpretation for ISAKMP
•• RFC 2408 ISAKMP
•• RFC 2409 IKE
•• RFC 2451 ESP CBC-Mode Cipher Algorithms
•• RFC 3280 Internet X.509 PKI Certificate and CRL Profile
•• RFC 4347 Datagram Transport Layer Security
•• RFC 4346 TLS Protocol Version 1.1
Encryption
•• Wired Equivalent Privacy (WEP) and Temporal Key Integrity Protocol-Message Integrity
Check (TKIP-MIC): RC4 40, 104 and 128 bits (both static and shared keys)
•• Advanced Encryption Standard (AES): Cipher Block Chaining (CBC), Counter with
CBC-MAC (CCM), Counter with Cipher Block Chaining Message Authentication Code
Protocol (CCMP)
•• Data Encryption Standard (DES): DES-CBC, 3DES
•• Secure Sockets Layer (SSL) and Transport Layer Security (TLS): RC4 128-bit and RSA
1024- and 2048-bit
•• Datagram Transport Layer Security (DTLS): AES-CBC
•• IPsec: DES-CBC, 3DES, AES-CBC
Authentication, Authorization,
and Accounting (AAA)
•• IEEE 802.1X
•• RFC 2548 Microsoft Vendor-Specific RADIUS Attributes
•• RFC 2716 PPP EAP-TLS
•• RFC 2865 RADIUS Authentication
•• RFC 2866 RADIUS Accounting
•• RFC 2867 RADIUS Tunnel Accounting
•• RFC 3576 Dynamic Authorization Extensions to RADIUS
•• RFC 3579 RADIUS Support for EAP
•• RFC 3580 IEEE 802.1X RADIUS Guidelines
•• RFC 3748 Extensible Authentication Protocol
•• Web-based authentication
•• Terminal Access Controller Access-Control System (TACACS) support for
management users
Management
•• SNMP v1, v2c, v3
•• RFC 854 Telnet
•• RFC 1155 Management Information for TCP/​IP-Based Internets
•• RFC 1156 MIB
•• RFC 1157 SNMP
•• RFC 1213 SNMP MIB II
•• RFC 1350 TFTP
•• RFC 1643 Ethernet MIB
•• RFC 2030 SNTP
•• RFC 2616 HTTP
•• RFC 2665 Ethernet-Like Interface types MIB
•• RFC 2674 Definitions of Managed Objects for Bridges with Traffic Classes, Multicast
Filtering, and Virtual Extensions
•• RFC 2819 RMON MIB
•• RFC 2863 Interfaces Group MIB
•• RFC 3164 Syslog
3-36
Chapter 3: Wireless
•• RFC 3414 User-Based Security Model (USM) for SNMPv3
•• RFC 3418 MIB for SNMP
•• RFC 3636 Definitions of Managed Objects for IEEE 802.3 MAUs
•• Cisco private MIBs
•• Web-based: HTTP/​HTTPS
•• Command-line interface: Telnet, Secure Shell (SSH) Protocol, serial port
•• Cisco Wireless Control System (WCS)
Interfaces and Indicators
•• 2 x 10 Gigabit Ethernet interfaces
•• Small Form-Factor Pluggable (SFP) options (only Cisco SFPs supported): SFP-10G-SR
•• LED indicators: Network Link, Diagnostics
•• 1x Service Port: 10/​100/​1000 Mbps Ethernet (RJ-45)
Physical Dimensions
•• Dimensions (WxDxH): 17.30 x 28.00 x 1.69 in. (440.0 x 711.4 x 43.0 mm)
•• Weight: 35.1 lbs (15.9 kg) with 2 power supplies
Environmental Conditions
Air temperature:
•• Appliance On: 10˚C to 35˚C (50˚F to 95˚F); altitude: 0 to 914.4 m (3000 ft),decrease
system temperature by 1.0˚C for every 1000-foot increase in altitude
•• Appliance Off: 5˚C to 45˚C (41˚F to 113˚F); maximum altitude: 3048 m (10,000 ft)
•• Storage: -40˚C to 60˚C (-40˚F to 140˚F); maximum altitude: 3048 m (10,000 ft)
Wireless
Management Interfaces
Humidity:
•• Appliance On: 20% to 80%; maximum dew point: 21˚C; maximum rate of change: 5 ˚C/​hr
•• Appliance Off: 8% to 80%; maximum dew point: 27˚C
Electrical input:
•• Sine-wave input (47 - 63 Hz) required
•• Input voltage range (DC)
•• Minimum: -40Vdc
•• Maximum: -75Vdc
•• Input voltage low range:
•• Minimum: 100 V ac
•• Maximum: 127 V ac
•• Input voltage high range:
•• Minimum: 200 V ac
•• Maximum: 240 V ac
•• Input kilovolt-amperes (kVA), approximately:
•• Minimum: 0.090 kVA
•• Maximum: 0.700 kVA
•• Heat output (Maximum) 2302 Btu per hour (675 watts)
•• Acoustical noise emissions:
•• Sound power, idling: 6.1 bels maximum
•• Sound power, operating: 6.1 bels maximum
Regulatory Compliance
CE Mark Safety:
•• UL 60950-1:2003
•• EN 60950:2000
•• EMI and susceptibility (Class A):
•• U.S.: FCC Part 15.107 and 15.109
•• Canada: ICES-003
•• Japan: VCCI
•• Europe: EN 55022, EN 55024
Selected Part Numbers and Ordering Information
Cisco 8500 Series Wireless Controller
Part Number
Product Name
Cisco SMARTnet® Service
8x5xNBD
AIR-CT8510-300-K9
8500 Series Controller for up to 300 Cisco access points
CON-SNT-AIRCT81
AIR-CT8510-500-K9
8500 Series Controller for up to 500 Cisco access points
CON-SNT-AIRCT851
AIR-CT8510-1K-K9
8500 Series Controller for up to 1000 Cisco access points
CON-SNT-AIRCT85Z
AIR-CT8510-3K-K9
8500 Series Controller for up to 3000 Cisco access points
CON-SNT-AIRCT85X
AIR-CT8510-6K-K9
8500 Series Controller for up to 6000 Cisco access points
CON-SNT-AIRCT85C
AIR-CT8510-HA-K9
8500 Series Controller for High Availability
CON-SNT-AIRCT85
AIR-CT8510-SP-K9
8500 Series Wireless Controller with 0APs included, Dual AC PSU
CON-SNT-AIRCT85A
AIR-CT85DC-SP-K9
8500 Series Wireless Controller with 0APs included, Dual DC PSU
CON-SNT-AIRCT85B
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps12722/​index.html
Chapter 3: Wireless
3-37
Cisco Flex 7500 Series Controllers
The Cisco Flex 7500 Series Cloud Controllers are highly scalable
branch-office controllers for multisite wireless deployments.
Deployed in the private cloud, the Cisco Flex 7500 Series extends
wireless services to distributed branch offices with centralized
control that lowers the total cost of ownership (TCO). These
controllers can manage up to 6000 branch-office locations and 6000
access points from the data center, and they support secure guest access, rogue detection for Payment Card
Industry (PCI) compliance, and in-branch (locally switched) voice and video.
Ideal for Companies That Need These Features
Cisco Flex 7500 Series •• Economies of scale for multisite branch-office deployments
•• Centralized provisioning, management, and client troubleshooting
•• Licensing flexibility with Right to Use licensing
•• Ability to keep clients connected at the branch office in the rare case of WAN failure
•• System-level security including Datagram Transport Layer Security (DTLS) encryption between
access points and the controller
•• Integrated radio resource management (RRM), which offers an intelligent RF control plane for selfconfiguration, self-healing, and self-optimization
•• Cross-network access to real-time and historic RF interference information for quick
troubleshooting and resolution
•• Enterprise reliability for automated recovery from lightweight access point and wireless LAN
(WLAN) controller failures to increase the availability of the wireless network
Main Features and Benefits
•• Ideal for data center consolidation: Use a single controller to manage up 6,000 sites, 6,000 access points,
and 64,000 clients, and save on the cost for onsite visits, utility bills, and hardware support.
•• Provides flexibility to remotely configure wireless policy, management, and security settings at any time
•• Provides IEEE 802.11n performance for reliable video and voice
•• Offers elexible software licensing with Right to Use License model to add support for up to 6000 access
points
•• Designed specifically for wireless branch offices with WAN survivability features and a local RADIUS
server to enable new clients to get on the network and access the services
•• Offers high resiliency with sub-second access-point failover to standby controller, dual redundant power
supplies, and redundant 10 Gigabit Ethernet ports for high-speed connectivity
•• Provides imntegrated RF intelligence with Cisco CleanAir technology as part of the Cisco Unified Wireless
Network for self-healing, self-optimizing, branch-office networks
•• Centralized security policies with support for rogue access-point detection and denial-of-service (DoS)
attacks
•• Control and Provisioning of Wireless Access Points (CAPWAP) protocol encryption that helps ensure fullline-rate encryption between access points and controllers across remote WAN and LAN links
•• Capability to deploy secure guest access across 6000 sites
•• Capability to support 2000 Cisco FlexConnect groups and up to100 access points per Cisco FlexConnect
group
Specifications
Feature
Cisco Flex 7500 Series Cloud Controller
Wireless
IEEE 802.11a, 802.11b, 802.11g, 802.11d, WMM/​802.11e, 802.11h, 802.11n
Wired/​Switching/​Routing
IEEE 802.3 10BASE-T, IEEE 802.3u 100BASE-TX specification, 1000BASE-T. 1000BASESX, 1000-BASE-LH, IEEE 802.1Q VLAN tagging,
Data Request For Comments
(RFC)
•• RFC 768 UDP; RFC 791 IP
•• RFC 2460 IPv6 (pass through Bridging mode only)
•• RFC 792 ICMP; RFC 793 TCP; RFC 826 ARP; RFC 1122 Requirements for Internet
Hosts
•• RFC 1519 CIDR
•• RFC 1542 BOOTP
•• RFC 2131 DHCP
•• RFC 5415 CAPWAP Protocol Specification
Encryption
WEP and TKIP-MIC: RC4 40, 104 and 128 bits (both static and shared keys); AES: CBC,
CCM, CCMP; DES: DES-CBC, 3DES
•• SSL and TLS: RC4 128-bit and RSA 1024- and 2048-bit
•• DTLS: AES-CBC
•• IPSec: DES-CBC, 3DES, AES-CBC
3-38
Chapter 3: Wireless
WPA
•• IEEE 802.11i (WPA2, RSN)
•• RFC 1321 MD5 Message-Digest Algorithm
•• RFC 1851 The ESP Triple DES Transform
•• RFC 2104 HMAC: Keyed Hashing for Message Authentication; RFC 2246 TLS Protocol
Version 1.0
•• RFC 2401 Security Architecture for the Internet Protocol
•• RFC 2403 HMAC-MD5-96 within ESP and AH
•• RFC 2404 HMAC-SHA-1-96 within ESP and AH
•• RFC 2405 ESP DES-CBC Cipher Algorithm with Explicit IV
•• RFC 2407 Interpretation for ISAKMP
•• RFC 2408 ISAKMP; RFC 2409 IKE
•• RFC 2451 ESP CBC-Mode Cipher Algorithms; RFC 3280 Internet X.509 PKI Certificate
and CRL Profile; RFC 4347 Datagram Transport Layer Security
•• RFC 4346 TLS Protocol Version 1.1
Authentication, Authorization,
and Accounting (AAA)
IEEE 802.1X
•• RFC 2548 Microsoft Vendor-Specific RADIUS Attributes
•• RFC 2716 PPP EAP-TLS
•• RFC 2865 RADIUS Authentication
•• RFC 2866 RADIUS Accounting
•• RFC 2867 RADIUS Tunnel Accounting
•• RFC 3576 Dynamic Authorization Extensions to RADIUS
•• RFC 3579 RADIUS Support for EAP
•• RFC 3580 IEEE 802.1X RADIUS Guidelines
•• RFC 3748 Extensible Authentication Protocol
•• Web-based authentication
•• TACACS support for management users
Management
SNMP v1, v2c, v3
•• RFC 854 Telnet
•• RFC 1155 Management Information for TCP/​IP-Based Internet; RFC 1156 MIB
•• RFC 1157 SNMP; RFC 1213 SNMP MIB II
•• RFC 1350 TFTP
•• RFC 1643 Ethernet MIB
•• RFC 2030 SNTP; RFC 2616 HTTP
•• RFC 2665 Ethernet-Like Interface types MIB
•• RFC 2674 Definitions of Managed Objects for Bridges with Traffic Classes, Multicast
Filtering, and Virtual Extensions
•• RFC 2819 RMON MIB
•• RFC 2863 Interfaces Group MIB
•• RFC 3164 Syslog; RFC 3414 User-Based Security Model (USM) for SNMPv3; RFC
3418 MIB for SNMP
•• RFC 3636 Definitions of Managed Objects for IEEE 802.3 MAUs
•• Cisco private MIBs
Management Interfaces
•• Web-based: HTTP/​HTTPS
•• Command-line interface: Telnet, Secure Shell (SSH) Protocol, serial port
•• Cisco Wireless Control System (WCS)
Interfaces and Indicators
•• 2x 10 Gigabit Ethernet interfaces
•• Small Form-Factor Pluggable (SFP) options (only Cisco SFPs supported): SFP-10G-SR
•• LED indicators: Network Link, Diagnostics
•• 1x Service Port: 10/​100/​1000 Mbps Ethernet (RJ-45)
Physical Dimensions
•• Dimensions (WxDxH): 17.30 x 28.00 x 1.69 in. (440.0 x 711.4 x 43.0 mm)
•• Weight: 35.1 lbs (15.9 kg) with 2 power supplies
Environmental Conditions
Air temperature:
•• Appliance On: 10˚C to 35˚C (50˚F to 95˚F); altitude: 0 to 914.4 m (3000 ft), decrease
system temperature by 1.0˚C for every 1000-foot increase in altitude
•• Appliance Off: 5˚C to 45˚C (41˚F to 113˚F); maximum altitude: 3048 m (10,000 ft)
•• Storage: -40˚C to 60˚C (-40˚F to 140˚F); maximum altitude: 3048 m (10,000 ft)
•• Humidity:
•• Appliance On: 20% to 80%; maximum dew point: 21˚C; maximum rate of change: 5 ˚C/
hr
•• Appliance Off: 8% to 80%; maximum dew point: 27˚C
Chapter 3: Wireless
3-39
Wireless
Security Standards
Electrical input:
•• Sine-wave input (47 - 63 Hz) required
•• Input voltage low range:
•• Minimum: 100 V ac
•• Maximum: 127 V ac
•• Input voltage high range:
•• Minimum: 200 V ac
•• Maximum: 240 V ac
•• Input kilovolt-amperes (kVA), approximately:
•• Minimum: 0.090 kVA
•• Maximum: 0.700 kVA
•• Heat output (Maximum) 2302 Btu per hour (675 watts)
•• Acoustical noise emissions:
•• Sound power, idling: 6.1 bels maximum
•• Sound power, operating: 6.1 bels maximum
Regulatory Compliance
CE Mark
Safety:
UL 60950-1:2003
•• EN 60950:2000
EMI and susceptibility (Class A):
•• U.S.: FCC Part 15.107 and 15.109
•• Canada: ICES-003
•• Japan: VCCI
•• Europe: EN 55022, EN 55024
Selected Part Numbers and Ordering Information
Part Number
Product Name
Cisco SMARTnet® 8x5xNBD
AIR-CT7510-300-K9
7500 Series Cloud Controller for up to 300 Cisco access points
CON-SNT-CT75300
AIR-CT7510-500-K9
7500 Series Cloud Controller for up to 500 Cisco access points
CON-SNT-CT75500
AIR-CT7510-1K-K9
7500 Series Cloud Controller for up to 1000 Cisco access points
CON-SNT-CT751K
AIR-CT7510-2K-K9
7500 Series Cloud Controller for up to 2000 Cisco access points
CON-SNT-CT752K
AIR-CT7510-3K-K9
7500 Series Cloud Controller for up to 3000 Cisco access points
CON-SNT-CT753K
AIR-CT7510-6K-K9
7500 Series Cloud Controller for up to 6000 Cisco access points
CON-SNT-CT756K
AIR-CT7510-HA-K9
7500 Series High Availability Wireless Controller
CON-SNT-ACT7510
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps11635/​index.html
Cisco 5500 Series Wireless LAN Controllers
The Cisco 5500 Series Wireless LAN (WLAN) Controllers provide
a highly scalable and flexible platform that enables systemwide
services for mission-critical wireless networks in medium-sized
to large enterprises and campus environments. Designed for IEEE
802.11n performance and high scalability, these controllers offer enhanced uptime with the capability to
simultaneously manage 500 access points, superior performance for reliable streaming video and toll-quality
voice, and improved fault recovery for a consistent mobility experience in the most demanding environments.
Ideal for Companies That Need These Features
Cisco 5500 Series
3-40
•• Enhanced enterprise scalability with a larger mobility domain that supports more access points
•• Flexible licensing that allows access-point capacity to be added as the business grows
•• Teleworking features for improved business continuity
•• System-level security including Datagram Transport Layer Security (DTLS) encryption between
access points and the controller
•• Integrated radio resource management (RRM), with an intelligent RF control plane for selfconfiguration, self-healing, and self-optimization
•• Cross-network access to real-time and historic RF interference information for quick
troubleshooting and resolution
•• Sub-second access-point failover to a standby controller for Service Set Identifier (SSID) high
availability
•• Enterprise reliability, with automated recovery from lightweight access point and wireless LAN
(WLAN) controller failures to increase the availability of the wireless network
Chapter 3: Wireless
Main Features and Benefits
••
••
••
••
••
Specifications
Feature
Cisco 5500 Series Wireless LAN Controller
Wireless
IEEE 802.11a, 802.11b, 802.11g, 802.11d, WMM/​802.11e, 802.11h, 802.11n
Data RFCs
RFC 768 UDP; RFC 791 IP; RFC 2460 IPv6 (pass through Bridging mode only); RFC 792 ICMP; RFC 793
TCP; RFC 826 ARP; RFC 1122 Requirements for Internet Hosts; RFC 1519 CIDR; RFC 1542 BOOTP;
RFC 2131 DHCP; CAPWAP RFC
Security
Standards
WPA; IEEE 802.11i (WPA2, RSN); RFC 1321 MD5 Message-Digest Algorithm; RFC 1851 The ESP Triple
DES Transform; RFC 2104 HMAC: Keyed Hashing for Message Authentication; RFC 2246 TLS Protocol
Version 1.0; RFC 2401 Security Architecture for the Internet Protocol; RFC 2403 HMAC-MD5-96
within ESP and AH; RFC 2404 HMAC-SHA-1-96 within ESP and AH; RFC 2405 ESP DES-CBC Cipher
Algorithm with Explicit IV; RFC 2406 IPsec; RFC 2407 Interpretation for ISAKMP; RFC 2408 ISAKMP;
RFC 2409 IKE; RFC 2451 ESP CBC-Mode Cipher Algorithms; RFC 3280 Internet X.509 PKI Certificate
and CRL Profile; RFC 3602 The AES-CBC Cipher Algorithm and Its Use with IPsec; RFC 3686 Using
AES Counter Mode with IPsec ESP;
RFC 4347 Datagram Transport Layer Security; RFC 4346 TLS Protocol Version 1.1
Encryption
WEP and TKIP-MIC: RC4 40, 104 and 128 bits (both static and shared keys); SSL and TLS: RC4 128-bit
and RSA 1024- and 2048-bit; AES: CCM, CCMP; IPSec: DES-CBC, 3DES, AES-CBC
AAA
IEEE 802.1X; RFC 2548 Microsoft Vendor-Specific RADIUS Attributes; RFC 2716 PPP EAP-TLS; RFC
2865 RADIUS Authentication; RFC 2866 RADIUS Accounting; RFC 2867 RADIUS Tunnel Accounting;
RFC 2869 RADIUS Extensions; RFC 3576 Dynamic Authorization Extensions to RADIUS; RFC
3579 RADIUS Support for EAP; RFC 3580 IEEE 802.1X RADIUS Guidelines; RFC 3748 Extensible
Authentication Protocol; Web-based authentication; TACACS support for management users
Management
SNMP v1, v2c, v3; RFC 854 Telnet; RFC 1155 Management Information for TCP/​IP-Based Internets;
RFC 1156 MIB; RFC 1157 SNMP; RFC 1213 SNMP MIB II; RFC 1350 TFTP; RFC 1643 Ethernet MIB;
RFC 2030 SNTP; RFC 2616 HTTP; RFC 2665 Ethernet-Like Interface types MIB; RFC 2674 Definitions
of Managed Objects for Bridges with Traffic Classes, Multicast Filtering and Virtual Extensions; RFC
2819 RMON MIB; RFC 2863 Interfaces Group MIB; RFC 3164 Syslog; RFC 3414 User-Based Security
Model (USM) for SNMPv3; RFC 3418 MIB for SNMP; RFC 3636 Definitions of Managed Objects for IEEE
802.3 MAUs; Cisco private MIBs
Management
Interfaces
Web-based: HTTP/​HTTPS; Command-line interface: Telnet, Secure Shell (SSH) Protocol, serial port;
Cisco Wireless Control System (WCS)
Interfaces and
Indicators
Uplink: 8 (5508) 1000BaseT, 1000Base-SX and 1000Base-LH transceiver slots; Small Form-Factor
Pluggable (SFP) options (only Cisco SFPs supported): GLC-T, GLC-SX-MM,; GLC-LH-SM; LED
indicators: link; Service Port: 10/​100/​1000 Mbps Ethernet (RJ45); Service Port: 10/​100/​1000 Mbps
Ethernet (RJ45) For High Availability for future use; LED indicators: link; Utility Port: 10/​100/​1000 Mbps
Ethernet (RJ45); LED indicators: link; Expansion Slots: 1 (5508); Console Port: RS232 (DB-9 male/​RJ-45
connector included), mini-USB; Other Indicators: Sys, ACT, Power Supply 1, Power Supply 2
Regulatory
Compliance
CE Mark; Safety: UL 60950-1:2003; EN 60950:2000; EMI and susceptibility (Class A): U.S.: FCC Part
15.107 and 15.109; Canada: ICES-003; Japan: VCCI; Europe: EN 55022, EN 55024
Selected Part Numbers and Ordering Information
AIR-CT5508-12-K9
Cisco 5500 Series WLAN Controller with 12 Cisco Aironet access point licenses
AIR-CT5508-25-K9
Cisco 5500 Series WLAN Controller with 25 Cisco Aironet access point licenses
AIR-CT5508-50-K9
Cisco 5500 Series WLAN Controller with 50 Cisco Aironet access point licenses
AIR-CT5508-100-K9
Cisco 5500 Series WLAN Controller with 100 Cisco Aironet access point licenses
AIR-CT5508-250-K9
Cisco 5500 Series WLAN Controller with 250 Cisco Aironet access point licenses
AIR-CT5508-500-K9
Cisco 5500 Series WLAN Controller with 500 Cisco Aironet access point licenses
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps10315/​index.html
Chapter 3: Wireless
3-41
Wireless
Is optimized for next-generation wireless networking
Offers nine times the performance of IEEE 802.11a/​g networks
Supports up to 500 access points and 7000 clients
Supports a larger mobility domain for improved network scale
Offers integrated RF intelligence with Cisco CleanAir technology as part of the Cisco Unified Wireless
Network with Cisco Aironet 3500 Series Access Points
•• Offers sub-second access-point failover to a standby controller for Service Set Identifier (SSID) high
availability
•• Offers flexible software licensing to enable you to add access points as your business needs grow
•• Supports advanced features in the base software license, including the Cisco OfficeExtend solution for
secure, mobile teleworking, enterprise wireless mesh that dynamically establishes wireless connections in
hard-to-wire areas, and Control and Provisioning of Wireless Access Points (CAPWAP) protocol encryption
that helps ensure full-line-rate encryption between access points and controllers across remote WAN and
LAN links
Cisco Virtual Wireless Controller
The Cisco Virtual Wireless Controller is a virtual formfactor controller that enables flexible and cost-effective
deployment for small and medium-sized deployments.
The Cisco Virtual Wireless Controller takes advantage of
the virtualized infrastructure to enable IT to quickly scale
and deploy new services, creating a flexible network
infrastructure. Centralizing visibility and control of the
network to ensure secure, optimal user experience,
the Cisco Virtual Wireless Controller cost-effectively
manages, secures, and optimizes the performance of
local and branch-office wireless networks by providing
real-time, centralized communications between Cisco
Aironet Access Points.
Ideal for Small to Medium-Sized Business Deployments
Cisco Virtual
Wireless Controller
•• Ideal for small footprint on-premises and data center deployments
•• Delivered in a virtual form-factor, deployed in any x86 server with VMware Hypervisor ESXi 4.0 or 5.0
•• Support for advanced mobility technologies including Cisco FlexConnect, Cisco ClientLink, and
Cisco CleanAir Technology
•• A controller that co-resides with other virtualized network services, including vCPI, vMSE, and vISE
•• Ability to scale up to 200 access points and 3000 clients, with one access-point adder license that
enables a granular “pay-as-you-grow” model
Main Features and Benefits
•• Ability to share existing virtualization infrastructure to achieve operational cost savings.
•• Common Cisco Prime management for appliance and virtual wireless controller, in addition to the standard
virtual machine (VM) tools for monitoring, troubleshooting, etc.
•• Support for virtual machine infrastructure features: VMotion, cloning, snapshot, etc.
•• Business agility with on-demand orchestration, and ability to quickly and simply enable new controller
•• Intelligent RF control plane; centralized software update, control, and management; and troubleshooting
•• With a distributed data plane, ability to deploy on-premises (locally switched) voice-, video-, and dataintensive applications over wireless
•• Transparent wireless services even when the WAN link fails or a controller goes out of service
•• Support for local RADIUS server for new clients to get on the network and access services
•• Full Control and Provisioning of Wireless Access Points (CAPWAP) access point–to-controller encryption
•• Support for detection of rogue access points and denial-of-service attacks
•• Management frame protection that detects malicious users and alerts network administrators
•• Ability to deploy simple and secure guest access services
Specifications
Feature
Cisco Virtual Wireless Controller
Wireless
IEEE 802.11a, 802.11b, 802.11g, 802.11d, WMM/​802.11e, 802.11h, 802.11n
Wired/​Switching/​
Routing
IEEE 802.3 10BASE-T, IEEE 802.3u 100BASE-TX specification, 1000BASE-T. 1000BASE-SX,
1000-BASE-LH, IEEE 802.1Q VLAN tagging
Data Request For
Comments (RFC)
•• RFC 768 UDP
•• RFC 791 IP
•• RFC 2460 IPv6 (pass through Bridging mode only)
•• RFC 792 ICMP
•• RFC 793 TCP
•• RFC 826 ARP
•• RFC 1122 Requirements for Internet Hosts
•• RFC 1519 CIDR
•• RFC 1542 BOOTP
•• RFC 2131 DHCP
•• RFC 5415 CAPWAP Protocol Specification
Security Standards
•• WPA
•• IEEE 802.11i (WPA2, RSN)
•• RFC 1321 MD5 Message-Digest Algorithm
•• RFC 1851 The ESP Triple DES Transform
•• RFC 2104 HMAC: Keyed Hashing for Message Authentication
•• RFC 2246 TLS Protocol Version 1.0
3-42
Chapter 3: Wireless
•• RFC 2401 Security Architecture for the Internet Protocol
•• RFC 2403 HMAC-MD5-96 within ESP and AH
•• RFC 2404 HMAC-SHA-1-96 within ESP and AH
•• RFC 2405 ESP DES-CBC Cipher Algorithm with Explicit IV
•• RFC 2407 Interpretation for ISAKMP
•• RFC 2408 ISAKMP
•• RFC 2409 IKE
•• RFC 2451 ESP CBC-Mode Cipher Algorithms
•• RFC 3280 Internet X.509 PKI Certificate and CRL Profile
•• RFC 4347 Datagram Transport Layer Security
•• RFC 4346 TLS Protocol Version 1.1
•• Wired Equivalent Privacy (WEP) and Temporal Key Integrity Protocol-Message Integrity Check
(TKIP-MIC): RC4 40, 104 and 128 bits (both static and shared keys)
•• Advanced Encryption Standard (AES): Cipher Block Chaining (CBC), Counter with CBC-MAC
(CCM), Counter with Cipher Block Chaining Message Authentication Code Protocol (CCMP)
•• Data Encryption Standard (DES): DES-CBC, 3DES
•• Secure Sockets Layer (SSL) and Transport Layer Security (TLS): RC4 128-bit and RSA 1024- and
2048-bit
•• Datagram Transport Layer Security (DTLS): AES-CBC
•• IPsec: DES-CBC, 3DES, AES-CBC
Authentication,
Authorization, and
Accounting (AAA)
•• IEEE 802.1X
•• RFC 2548 Microsoft Vendor-Specific RADIUS Attributes
•• RFC 2716 PPP EAP-TLS
•• RFC 2865 RADIUS Authentication
•• RFC 2866 RADIUS Accounting
•• RFC 2867 RADIUS Tunnel Accounting
•• RFC 3576 Dynamic Authorization Extensions to RADIUS
•• RFC 3579 RADIUS Support for EAP
•• RFC 3580 IEEE 802.1X RADIUS Guidelines
•• RFC 3748 Extensible Authentication Protocol
•• Web-based authentication
•• Terminal Access Controller Access-Control System (TACACS) support for management users
Management
•• SNMP v1, v2c, v3
•• RFC 854 Telnet
•• RFC 1155 Management Information for TCP/​IP-Based Internets
•• RFC 1156 MIB
•• RFC 1157 SNMP
•• RFC 1213 SNMP MIB II
•• RFC 1350 TFTP
•• RFC 1643 Ethernet MIB
•• RFC 2030 SNTP
•• RFC 2616 HTTP
•• RFC 2665 Ethernet-Like Interface types MIB
•• RFC 2674 Definitions of Managed Objects for Bridges with Traffic Classes, Multicast Filtering, and
Virtual Extensions
•• RFC 2819 RMON MIB
•• RFC 2863 Interfaces Group MIB
•• RFC 3164 Syslog
•• RFC 3414 User-Based Security Model (USM) for SNMPv3
•• RFC 3418 MIB for SNMP
•• RFC 3636 Definitions of Managed Objects for IEEE 802.3 MAUs
•• Cisco private MIBs
Management
Interfaces
•• Web-based: HTTP/​HTTPS
•• Command-line interface: Telnet, Secure Shell (SSH) Protocol, serial port
•• Cisco Wireless Control System (WCS)
Regulatory
Compliance
CE Mark Safety:
•• UL 60950-1:2003
•• EN 60950:2000
•• EMI and susceptibility (Class A):
•• U.S.: FCC Part 15.107 and 15.109
•• Canada: ICES-003
•• Japan: VCCI
•• Europe: EN 55022, EN 55024
Chapter 3: Wireless
3-43
Wireless
Encryption
Virtual Machine
Specifications
Cisco Virtual Wireless Controller can run on any x86 server that supports VMware ESXi 4.x and 5.x
The resource requirements from the virtualized server hardware:
•• CPU: 1 virtual CPU
•• Memory: 2 GB
•• Disk Space: 8 GB
•• Network Interfaces: 2 or more virtual Network Interface cards (vNICs)
Selected Part Numbers and Ordering Information
e-License
Part Number
Product Description
L-LIC-CTVM-UPG
Primary upgrade SKU: Pick any number or combination
of the following options under this SKU to upgrade one or
many controllers under one product authorization key
SMARTnet 8x5xNBD
L-LIC-CTVM-1A
1 Access Point Adder License for the Virtual Controller
(e-Delivery)
CON-SAU-CTVM1A
L-LIC-CTVM-5A
5 Access Point Adder License for the Virtual Controller
(e-Delivery)
CON-SAU-CTVM5A
L-LIC-CTVM-25A
25 Access Point Adder License for the Virtual Controller
(e-Delivery)
CON-SAU-CTVM25A
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps12723/​index.html
Cisco 2500 Series Wireless LAN Controllers
The Cisco 2500 Series Wireless LAN Controllers enable systemwide
wireless functions in small to medium-sized enterprises and branch
offices. Designed for IEEE 802.11n performance, the Cisco 2500 Series
Wireless LAN Controllers are entry-level controllers that provide real-time
communication between Cisco Aironet access points to simplify the
deployment and operation of wireless networks.
This controller delivers centralized security policies, wireless intrusion prevention system (wIPS) capabilities,
award-winning RF management, and quality of service (QoS) for voice and video. Delivering IEEE 802.11n
performance and scalability, the series provides low total cost of ownership (TCO) and flexible access-point
licensing for 5, 15, 25, 50, or 75 access points.
Ideal for Companies That Need These Features
Cisco 2500 Series
•• An enterprise scalable architecture that provides business-critical wireless services for small
businesses and branch offices
•• Flexible licensing that allows access points to be added as business grows
•• Teleworking features for improved business continuity
•• Cisco VideoStream technology for enhanced video performance
•• An intelligent RF control plane for self-configuration, self-healing, and self-optimization
•• Centralized security policies to detect rogue access points, protect against denial-of-service
(DoS) attacks, and provide Payment Card Industry (PCI) support
•• Support for highly secure guest access, voice, location services, and other collaboration
applications
Main Features and Benefits
•• IEEE 802.11n performance and scalability at an attractive entry-level price
•• Support for up to 75 access points and 500 clients
•• Flexible licensing and support for advanced features in the base software, including Cisco OfficeExtend
for secure mobile teleworking, award-winning Cisco CleanAir technology for RF management, and
comprehensive end-to-end security with Control and Provisioning of Wireless Access Points (CAPWAP)
protocol access point–to-controller encryption
•• Payment Card Industry (PCI) certified and well suited for retail customers who deploy transactional data
•• Highly secure guest access, voice, location services, and other collaboration applications
•• Simplified network deployment, operations, and management to help reduce overall operating expenses
3-44
Chapter 3: Wireless
Specifications
Cisco 2500 Series Wireless Controller
Wireless Standards
IEEE 802.11a, 802.11b, 802.11g, 802.11d, WMM/​802.11e, 802.11h, 802.11n.
Wired/​Switching/​Routing
IEEE 802.3 10BASE-T, IEEE 802.3u 100BASE-TX specification, 1000BASE-T, and IEEE 802.1Q
VLAN tagging.
Data Request for
Comments (RFCs)
•• RFC 768 UDP
•• RFC 791 IP
•• RFC 2460 IPv6 (pass through Bridging mode only)
•• RFC 792 ICMP
•• RFC 793 TCP
•• RFC 826 ARP
•• RFC 1122 Requirements for Internet Hosts
•• RFC 1519 CIDR
•• RFC 1542 BOOTP
•• RFC 2131 DHCP
•• RFC 5415 CAPWAP Protocol Specification
Encryption
•• WEP and Temporal Key Integrity Protocol-Message Integrity Check (TKIP-MIC): RC4 40,
104 and 128 bits (both static and shared keys)
•• Advanced Encryption Standard (AES): CBC, CCM, Counter Mode with Cipher Block
Chaining Message Authentication Code Protocol (CCMP)
•• DES: DES-CBC, 3DES
•• Secure Sockets Layer (SSL) and Transport Layer Security (TLS): RC4 128-bit and RSA
1024- and 2048-bit
•• DTLS: AES-CBC
Management Interfaces
•• Designed for use with Cisco Wireless Control System
•• Web-based: HTTP/​HTTPS individual device manager
•• Command-line interface: Telnet, SSH, serial port
Interfaces and Indicators
•• Console port: RJ-45 connector
•• Network: Four 1 Gbps Ethernet (RJ-45)
Note: Access point directly connected to the controller is not currently supported.
•• LED indicators: Link Activity (each 1G port), Power, Status, Alarm
Authentication,
Authorization, and
Accounting (AAA)
IEEE 802.1X
•• RFC 2548 Microsoft Vendor-Specific RADIUS Attributes; RFC 2716 PPP EAP-TLS
•• RFC 2865 RADIUS Authentication
•• RFC 2866 RADIUS Accounting
•• RFC 2867 RADIUS Tunnel Accounting
•• RFC 3576 Dynamic Authorization Extensions to RADIUS
•• RFC 3579 RADIUS Support for EAP
•• RFC 3580 IEEE 802.1X RADIUS Guidelines; RFC 3748 Extensible Authentication Protocol;
Web-based authentication
•• TACACS support for management users
Security Standards
WiFi Protected Access (WPA)
•• IEEE 802.11i (WPA2, RSN)
•• RFC 1321 MD5 Message-Digest Algorithm
•• RFC 1851 The ESP Triple DES Transform
•• RFC 2104 HMAC: Keyed Hashing for Message Authentication
•• RFC 2246 TLS Protocol Version 1.0
•• RFC 2401 Security Architecture for the Internet Protocol
•• RFC 2403 HMAC-MD5-96 within ESP and AH
•• RFC 2404 HMAC-SHA-1-96 within ESP and AH
•• RFC 2405 ESP DES-CBC Cipher Algorithm with Explicit IV
•• RFC 2406 IP Encapsulating Security Payload (ESP)
•• RFC 2407 Interpretation for ISAKMP
•• RFC 2408 ISAKMP
•• RFC 2409 IKE
•• RFC 2451 ESP CBC-Mode Cipher Algorithms
•• RFC 3280 Internet X.509 PKI Certificate and CRL Profile
•• RFC 3602 The AES-CBC Cipher Algorithm and Its Use with IPsec
•• RFC 3686 Using AES Counter Mode with IPsec ESP
•• RFC 4347 Datagram Transport Layer Security; RFC 4346 TLS Protocol Version 1.1
Management
SNMP v1, v2c, v3
•• RFC 854 Telnet
•• RFC 1155 Management Information for TCP/​IP-Based Internets; RFC 1156 MIB
•• RFC 1157 SNMP
•• RFC 1213 SNMP MIB II
Chapter 3: Wireless
Wireless
Feature
3-45
•• RFC 1350 TFTP
•• RFC 1643 Ethernet MIB
•• RFC 2030 SNTP
•• RFC 2616 HTTP
•• RFC 2665 Ethernet-Like Interface types MIB
RFC 2674 Definitions of Managed Objects for Bridges with Traffic Classes, Multicast Filtering,
and Virtual Extensions
•• RFC 2819 RMON MIB
•• RFC 2863 Interfaces Group MIB
•• RFC 3164 Syslog
•• RFC 3414 User-Based Security Model (USM) for SNMPv3
•• RFC 3418 MIB for SNMP; RFC 3636 Definitions of Managed Objects for IEEE 802.3 MAUs
•• Cisco private MIBs
Physical and
Environmental
Dimensions: 1.73 x 8.00 x 6.75 in. (43.9 x 203.2 x 271.5mm)
Weight: 3.5 lbs (with power supply)
Temperature:
•• Operating: 32 to 104 ˚F (0 to 40˚C)
•• Storage: -13 to 158˚F (-25 to 70˚C)
Humidity:
•• Operating humidity: 10 to 95 percent, noncondensing
•• Storage humidity: Up to 95 percent
Power adapter: Input power: 100 to 240 VAC; 50/​60 Hz
Heat dissipation: 72 BTU/​hour
Regulatory Compliance
Safety:
UL 60950-1, 2nd Edition
•• EN 60950:2005
EMI and susceptibility (Class B):
•• U.S.: FCC Part 15.107 and 15.109
•• Canada: ICES-003
•• Japan: VCCI
•• Europe: EN 55022, EN 55024
Selected Part Numbers and Ordering Information
Part Number
Description
Cisco SMARTnet® 8x5xNBD
AIR-CT2504-5-K9
2500 Series Wireless Controller for up to 5 Cisco access points
CON-SNT-CT255
AIR-CT2504-15-K9
2500 Series Wireless Controller for up to 15 Cisco access points
CON-SNT-CT2515
AIR-CT2504-25-K9
2500 Series Wireless Controller for up to 25 Cisco access points
CON-SNT-CT2525
AIR-CT2504-50-K9
2500 Series Wireless Controller for up to 50 Cisco access points
CON-SNT-CT2550
AIR-CT2504-75-K9
2500 Series Wireless Controller for up to 75 Cisco access points
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps11630/​index.html
Cisco Wireless Services Module 2 Controller
for Cisco Catalyst 6500 Series Switches
The Cisco Wireless Services Module 2 (WiSM2) Controller for Cisco
Catalyst 6500 Series Switches is a highly scalable and flexible
platform that enables services with comprehensive wireless functions
in medium-sized to large enterprises and campus environments.
Designed for IEEE 802.11n performance and high scalability, the Cisco
WiSM2 controller supports a higher density of clients and delivers more
efficient roaming, simultaneously managing up to 1,000 access points
and 15,000 clients. The Cisco WiSM2 in the Cisco Catalyst 6500 Series
chassis provides high performance, security, and scalability to support mission-critical wireless business
communications. The integrated wireless blade in the Cisco Catalyst chassis offers users a cost-effective
wireless controller option, increasing the ROI of the Cisco Catalyst investment while reducing hardware costs.
3-46
Chapter 3: Wireless
Ideal for Companies That Need These Features
Cisco WiSM2
Controller for Cisco
Catalyst 6500 Series
Switches
Main Features and Benefits
•• Enhanced scalability with support for up to 1,000 access points and 15,000 clients per blade, and support
for up to 7,000 access points and 105,000 clients per switch
•• Wired-network speed, nonblocking performance for IEEE 802.11n networks
•• Roaming across wider geographic areas and faster performance for simultaneous applications
•• Enhanced uptime with capability to simultaneously upgrade and manage 1000 access points
•• Both real-time and historical information about RF interference affecting network performance across
controllers, provided through systemwide Cisco CleanAir technology integration
•• Integration of Cisco VideoStream technology as part of the Cisco technology for the medianet framework
to optimize the delivery of video applications across the wireless LAN (WLAN)
•• Flexible software licensing to add access points as your business needs grow
•• Support for advanced features in the base software license, including the Cisco OfficeExtend solution
for secure, mobile teleworking, an enterprise wireless mesh that dynamically establishes wireless
connections in hard-to-wire areas
•• Control and Provisioning of Wireless Access Points (CAPWAP) protocol encryption, which helps ensure
full-line-rate encryption between access points and controllers across remote WAN and LAN links
•• Sub-second access-point failover to a standby controller for Service Set Identifier (SSID) high availability
•• Part of Payment Card Industry (PCI) certified architecture, and well-suited for retail customers who deploy
transactional data applications such as scanners and kiosks
Specifications
Feature
Cisco Wireless Service Module 2 (WiSM 2) for Catalyst 6500 Series
Wireless
IEEE 802.11a, 802.11b, 802.11g, 802.11d, WMM/​802.11e, 802.11h, 802.11n
Wired/​Switching/​Routing
IEEE 802.3 10BASE-T, IEEE 802.3u 100BASE-TX specification, 1000BASE-T. 1000BASE-SX,
1000-BASE-LH, IEEE 802.1Q Vtagging, and IEEE 802.1AX Link Aggregation
Data Request for Comments
(RFC)
RFC 768 UDP
•• RFC 791 IP
•• RFC 2460 IPv6 (pass through Bridging mode only)
•• RFC 792 ICMP; RFC 793 TCP; RFC 826 ARP
•• RFC 1122 Requirements for Internet Hosts
•• RFC 1519 CIDR
•• RFC 1542 BOOTP
•• RFC 2131 DHCP
•• RFC 5415 CAPWAP Protocol Specification
Security Standards
WPA; IEEE 802.11i (WPA2, RSN)
•• RFC 1321 MD5 Message-Digest Algorithm; RFC 1851 The ESP Triple DES Transform
•• RFC 2104 HMAC: Keyed Hashing for Message Authentication
•• RFC 2246 TLS Protocol Version 1.0
•• RFC 2401 Security Architecture for the Internet Protocol
•• RFC 2403 HMAC-MD5-96 within ESP and AH
•• RFC 2404 HMAC-SHA-1-96 within ESP and AH
•• RFC 2405 ESP DES-CBC Cipher Algorithm with Explicit IV
•• RFC 2407 Interpretation for ISAKMP
•• RFC 2408 ISAKMP; RFC 2409 IKE
•• RFC 2451 ESP CBC-Mode Cipher Algorithms
Chapter 3: Wireless
3-47
Wireless
•• Enhanced enterprise scalability with a larger mobility domain that supports more access points
•• Enhanced uptime, reliable streaming video and voice, and improved fault recovery for consistent
mobility in demanding environments
•• Flexible licensing that allows access-point capacity to be added as the business grows
•• Teleworking features for improved business continuity
•• Cisco VoiceStream technology for optimized video performance
•• System-level security including Datagram Transport Layer Security (DTLS) encryption between
access points and the controller
•• Integrated radio resource management (RRM) with an intelligent RF control plane for selfconfiguration, self-healing, and self-optimization
•• Cross-network access to real-time and historic RF interference information for quick
troubleshooting and resolution
•• Enterprise reliability, with automated recovery from lightweight access point and WLAN controller
failures to increase the availability of the wireless network
•• Sub-second access-point failover to a standby controller for Service Set Identifier (SSID) high
availability
•• Payment Card Industry (PCI) support for integration
•• RFC 3280 Internet X.509 PKI Certificate and CRL Profile; RFC 3602 The AES-CBC Cipher
Algorithm and Its Use with IPsec
•• RFC 3686 Using AES Counter Mode with IPsec ESP; RFC 4347 Datagram Transport Layer
Security
•• RFC 4346 TLS Protocol Version 1.1
Encryption
WEP and TKIP-MIC: RC4 40, 104 and 128 bits (both static and shared keys)
•• AES: CBC, CCM, CCMP; DES: DES-CBC, 3DES
•• SSL and TLS: RC4 128-bit and RSA 1024- and 2048-bit
•• DTLS: AES-CBC; IPsec: DES-CBC, 3DES, AES-CBC
Authentication, Authorization, IEEE 802.1X; RFC 2548 Microsoft Vendor-Specific RADIUS Attributes
and Accounting (AAA)
•• RFC 2716 PPP EAP-TLS
•• RFC 2865 RADIUS Authentication
•• RFC 2866 RADIUS Accounting
•• RFC 2867 RADIUS Tunnel Accounting
•• RFC 3576 Dynamic Authorization Extensions to RADIUS
•• RFC 3579 RADIUS Support for EAP; RFC 3580 IEEE 802.1X RADIUS Guidelines; RFC
3748 Extensible Authentication Protocol
•• Web-based authentication
•• TACACS support for management users
Regulatory Compliance
CE Mark
•• Safety:
UL 60950-1:2003
•• EN 60950:2000
•• EMI and susceptibility (Class A); U.S.: FCC Part 15.107 and 15.109
•• Canada: ICES-003
•• Japan: VCCI
•• Europe: EN 55022, EN 55024
Physical and Environmental
•• Dimensions (W x D x H): 1.6 x 15.3 x 16.3 in. (4.0 x 37.9 x 40.3 cm)
•• Weight: 11 lbs (54.99 kg)
•• Temperature: Operating temperature: 32 to 104˚F (0 to 40˚C); Storage temperature: -40 to
167˚F (-40 to 75˚C)
•• Humidity: Operating humidity: 10 to 95%, noncondensing; Storage humidity: up to 95%
•• Input power: 225W maximum; Test conditions: 104˚F (40˚C), Full TrafficMost deployments
and environments would use less power
•• Heat Dissipation: 768 Btu/​h Maximum; Test Conditions: 104˚F (40˚C), Full Traffic
Management Interfaces
•• Web-based: HTTP/​HTTPS
•• Command-line interface: Telnet, Secure Shell (SSH) Protocol, serial port
•• Cisco Wireless Control System (WCS)
Interfaces and Indicators
•• Service port: 1000 Mbps Ethernet Internal
•• Redundancy port: 1000 Mbps Ethernet Internal
•• Console port: RS232 (DB-9 male/​RJ-45 connector included), mini-USB
•• Status indicators: Power, System, Alarm, Console, USB
Management
SNMP v1, v2c, v3
•• RFC 854 Telnet
•• RFC 1155 Management Information for TCP/​IP-Based Internet; RFC 1156 MIB
•• RFC 1157 SNMP
•• RFC 1213 SNMP MIB II
•• RFC 1350 TFTP; RFC 1643 Ethernet MIB
•• RFC 2030 SNTP
•• RFC 2616 HTTP
•• RFC 2665 Ethernet-Like Interface types MIB
RFC 2674 Definitions of Managed Objects for Bridges with Traffic Classes, Multicast
Filtering, and Virtual Extensions
•• RFC 2819 RMON MIB
•• RFC 2863 Interfaces Group MIB
•• RFC 3164 Syslog; RFC 3414 User-Based Security Model (USM) for SNMPv3; RFC 3418
MIB for SNMP
•• RFC 3636 Definitions of Managed Objects for IEEE 802.3 MAUs
•• Cisco private MIBs
3-48
Chapter 3: Wireless
Selected Part Numbers and Ordering Information
Part Number
Description
Cisco SMARTnet®
8x5xNBD Part Number
WS-SVC-WISM2-1-K9(=)
Wireless Services Module: WiSM-2: w/​100 AP Support License
CON-SNT-WSM2100
WS-SVC-WISM2-3-K9(=)
Wireless Services Module: WiSM-2: w/​300 AP Support License
CON-SNT-WSM2300
WS-SVC-WISM2-5-K9(=)
Wireless Services Module: WiSM-2: w/​500 AP Support License
CON-SNT-WSM2500
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps11634/​index.html
The Cisco Wireless Controller application on the Cisco
Services-Ready Engine (SRE) enables systemwide wireless
functions in small to medium-sized enterprises and branch
offices. The Cisco SRE modules are router blades for the Cisco
Integrated Services Routers Generation 2 (ISR G2). These
routers allow remote provisioning to consolidate branch-office infrastructure, reduce operating costs, and
deploy wireless service on demand. The Cisco Wireless Control Module for the Cisco ISR G2 has centralized
security policies to detect rogue access points and protect against denial-of-service (DoS) attacks.
Delivering IEEE 802.11n performance of up to 500 Mbps, Cisco SRE modules with the wireless controller
application provide low total cost of ownership (TCO) and offer flexible licensing for scalability as network
requirements grow.
Ideal for Companies That Need These Features
Cisco Wireless
Controller Module for
the Cisco ISR G2
•• Quick deployment of wireless on demand
•• Lower operating costs
•• Consolidated branch-office infrastructure
•• Business-critical wireless services for small to midsize businesses and branch offices
•• Flexible licensing that allows access points to be added as business grows
•• On-demand remote application provisioning
•• Cisco VideoStream technology for enhanced video performance
•• Centralized security policies to detect rogue access points, protect against denial-of-service
(DoS) attacks, and provide Payment Card Industry (PCI) support
•• Support for secure guest access, voice, location services, and other collaboration applications
Main Features and Benefits
•• IEEE 802.11n performance with 500-Mbps throughput
•• Support for up to 50 access points and 500 clients
•• Capability for customers to provision the Cisco Wireless Controller either at the time of Cisco SRE
installation or remotely any time thereafter
•• Remote installation and activation, which eliminates the need for separate equipment upgrades, service
calls, and onsite IT personnel
•• Support for scanners and kiosks for PCI-certified customers, secure guest access, voice, location
services, video, and wireless mesh
•• One-to-one hard-drive redundancy, increasing the availability and robustness of the network
•• Control and Provisioning of Wireless Access Points (CAPWAP) protocol encryption, which helps ensure
full-line-rate encryption between access points and controllers across remote WAN and LAN links
•• Support for rogue access-point detection and denial-of-service (DoS) attacks
Specifications
Feature
Cisco Wireless Controller Module on the ISR G2
Wireless Standards
IEEE 802.11a, 802.11b, 802.11g, 802.11d, WMM/​802.11e, 802.11h, 802.11n
Wired/​Switching/​Routing
Several Ethernet switching modules and Power-over-Ethernet (PoE) options are supported
on Cisco 1941, 2900, 3900 Series ISR G2 routers
Encryption
•• Wired Equivalent Privacy (WEP) and Temporal Key Integrity Protocol-Message Integrity
Check (TKIP-MIC): RC4 40, 104 and 128 bits (both static and shared keys)
•• Advanced Encryption Standard (AES): CBC, CCM, Counter Mode with Cipher Block
Chaining Message Authentication Code Protocol (CCMP)
•• Data Encryption Standard (DES): DES Cipher Block Chaining (DES-CBC), 3DES
•• Secure Sockets Layer (SSL) and Transport Layer Security (TLS): RC4 128-bit and RSA
1024- and 2048-bit
•• IPsec: DES-CBC, 3DES, AES-CBC
Chapter 3: Wireless
3-49
Wireless
Cisco Wireless Controller Module for the Cisco ISR G2
Data Request for
Comments (RFCs)
RFC 768 UDP
: RFC 791 IP
•• RFC 2460 IPv6 (pass through Bridging mode only)
•• RFC 792 ICMP; RFC 793 TCP
•• RFC 826 ARP
•• RFC 1122 Requirements for Internet Hosts
•• RFC 1519 CIDR
•• RFC 1542 BOOTP
•• RFC 2131 DHCP
•• RFC 5415 CAPWAP Protocol Specification; RFC 5416 CAPWAP Binding for 802.11
Security Standards
Wi-Fi Protected Access (WPA)
•• IEEE 802.11i (WPA2, RSN)
•• RFC 1321 MD5 Message-Digest Algorithm
•• RFC 1851 The ESP Triple DES Transform
•• RFC 2104 HMAC: Keyed Hashing for Message Authentication
•• RFC 2246 TLS Protocol Version 1.0; RFC 2401 Security Architecture for the Internet
Protocol
•• RFC 2403 HMAC-MD5-96 within ESP and AH; RFC 2404 HMAC-SHA-1-96 within ESP and
AH
•• RFC 2405 ESP DES-CBC Cipher Algorithm with Explicit IV
•• RFC 2406 IP Encapsulating Security Payload (ESP)
•• RFC 2407 Interpretation for ISAKMP; RFC 2408 ISAKMP; RFC 2409 IKE; RFC 2451 ESP
CBC-Mode Cipher Algorithms
•• RFC 3280 Internet X.509 PKI Certificate and CRL Profile
•• RFC 3602 The AES-CBC Cipher Algorithm and Its Use with IPsec
•• RFC 3686 Using AES Counter Mode with IPsec ESP
;RFC 4346 TLS Protocol Version 1.1
Authentication,
Authorization, and
Accounting (AAA)
IEEE 802.1X
•• RFC 2548 Microsoft Vendor-Specific RADIUS Attributes
•• RFC 2716 PPP EAP-TLS
•• RFC 2865 RADIUS Authentication; RFC 2866 RADIUS Accounting
•• RFC 2867 RADIUS Tunnel Accounting
•• RFC 2869 RADIUS Extensions
•• RFC 3576 Dynamic Authorization Extensions to RADIUS
•• RFC 3579 RADIUS Support for EAP
•• RFC 3580 IEEE 802.1X RADIUS Guidelines
•• RFC 3748 Extensible Authentication Protocol (EAP)
•• Web-based authentication; Terminal Access Controller Access-Control System (TACACS)
support for management users
Management Interfaces
•• Designed for use with Cisco Wireless Control System
•• Web-based: HTTP/​HTTPS individual device manager
•• Command-line interface: Telnet, SSH
Software Compatibility
Routers: Cisco IOS Software Release
Management
SNMP v1, v2c, v3
•• RFC 854 Telnet
•• RFC 1155 Management Information for TCP/​IP-Based Internets
•• RFC 1156 MIB
•• RFC 1157 SNMP
•• RFC 1213 SNMP MIB II
•• RFC 1350 TFTP
•• RFC 1643 Ethernet MIB
•• RFC 2030 SNTP
•• RFC 2616 HTTP
•• RFC 2665 Ethernet-Like Interface types MIB
•• RFC 2674 Definitions of Managed Objects for Bridges with Traffic Classes, Multicast
Filtering, and Virtual Extensions
•• RFC 2819 RMON MIB
•• RFC 2863 Interfaces Group MIB
•• RFC 3164 Syslog
•• RFC 3414 User-Based Security Model (USM) for SNMPv3
•• RFC 3418 MIB for SNMP; RFC 3636 Definitions of Managed Objects for IEEE 802.3 MAUs
•• Cisco private MIBs
Product Compatibility
•• Router: Cisco 1941, 2900 Series, and 3900 Series ISR G2 routers
•• Management: Cisco Wireless Control System
•• Location tracking: Cisco Mobility Service Engine
•• Wireless Controllers: Cisco 2100, 2500, 4400, 5500, Cisco Wireless Services Module
(WiSM), WiSM2
3-50
Chapter 3: Wireless
Selected Part Numbers and Ordering Information
Part Number
Product Name
Cisco SMARTnet®
8x5xNBD
SRE-WLC
Wireless Controller on SRE option when sold with ISR G2 system
Requires SRE SASU
FL-SRE-WLC-5
5 AP License for Cisco Wireless Controller on SRE (when sold with ISR G2 system)
Requires SRE SASU
FL-SRE-WLC-25 25 AP License for Cisco Wireless Controller on SRE (when sold with ISR G2 system) Requires SRE SASU
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps6730/​index.html
Wireless
Network Management
Cisco Prime Infrastructure
Cisco Prime Infrastructure addresses IT challenges by providing a single integrated solution for
comprehensive lifecycle management of wired and wireless access, campus, and branch-office networks,
and rich visibility into end-user connectivity and application performance assurance problems.
Cisco Prime Infrastructure accelerates the rollout of new services and provides secure access and
management of mobile devices, making bring-yourown-device (BYOD) workspaces a reality for corporate IT.
Tightly coupling client awareness with application performance visibility and network control, Cisco Prime
Infrastructure helps ensure uncompromised end-user quality of experience. Deep integration with the Cisco
Identity Services Engine (ISE) further extends this visibility across security and policy-related problems,
presenting a complete view of client access problesms with a clear path to solving them.
Ideal for Companies That Need These Features
Cisco Wireless Control •• Resolution of access problems across wired and wireless networks and capability to get users
System
back online faster
•• Visibility into and diagnosis of access infrastructure, including Cisco Catalyst switches, Cisco
wireless controllers, and Cisco access points
•• Capability for IT to design and maintain optimal RF environments
•• Central management of Cisco Mobility Services Engine (MSE) and wireless services and RF
interference with Cisco CleanAir technology
•• Elimination of complexity, improved IT efficiency, and lower staffing requirements
•• Built-in security monitoring with intrusion detection systems (IDSs) and adaptive wireless intrusion
prevention systems (wIPSs)
•• Cisco EnergyWise power savings
Main Features and Benefits
•• Day-1 support of new Cisco devices and software releases helps ensure up-to-date coverage with no
manageability gaps.
•• Flexible virtual machine and physical appliance solutions provide cost-effective, easy-to-install options for
small to global enterprise-class networks.
•• Built-in high availability maximizes uptime for services delivery and improves operational efficiency.
•• Role-based access control (RBAC) provides flexibility to segment the network into one or more virtual
domains controlled by a single Cisco Prime Infrastructure platform. Virtual domains help deploy both
large, multisite networks and managed services.
•• Extensive discovery protocol support helps improve accuracy and completeness, including ping, Cisco
Discovery Protocol, Link Layer Discovery Protocol (LLDP), Address Resolution Protocol (ARP), Border
Gateway Protocol (BGP), Open Shortest Path First (OSPF), and route table lookups.
•• Customizable predefined Cisco best practices and validated design configuration templates enable quick
and easy device and service deployment.
•• Analysis of voice, video, and Real-Time Transport Protocol (RTP) traffic in general is available at branch
office or individual user level.
•• Multiple data sources are provided for voice and video analysis, including network analysis module and
medianet
•• Monitoring of RTP conversations is available at the branch office and client levels.
•• Support for new hardware and software features introduced in Cisco Wireless LAN Controller Release 7.3
is provided. This support includes the Cisco WLC 8500 controller, virtual WLC platforms, Cisco AP 2600,
Cisco AP 1550 with Ethernet Passive Optical Network (EPON) interface, high availability with sub-second
failover, Proxy Mobile IPv6, and other features.
Chapter 3: Wireless
3-51
•• Feature configuration templates are provided for Dynamic Multipoint VPN (DMVPN), Group Encrypted
Transport VPN (GETVPN), access control lists (ACLs), and Cisco ScanSafe.
•• Device-level support is provided for DMVPN, Group Encrypted Transport VPN, ACLs, Enhanced Interior
Gateway Routing Protocol (EIGRP), Routing Information Protocol (RIP), Open Shorest Path First (OSPF),
static routes, Ethernet interfaces, Network Address Translation (NAT), and Zone-Based Firewall.
Specifications
Feature
Cisco Prime Infrastructure
VMware
VMware ESX/​ESXi Version 4.1 or 5.0
Virtual appliance
resource requirements
Small virtual appliance
•• RAM minimum: 8 GB
•• Hard disk minimum: 200 GB
•• Processors: 4 virtual CPUs (vCPUs)
Medium virtual appliance
•• RAM minimum 12 GB
•• Hard disk minimum: 300 GB
•• Processors: 4 vCPUs
Large virtual appliance (VMware ESX/​ESXi 5.0 only)
•• RAM minimum: 16 GB
•• Hard disk minimum: 400 GB
•• Processors: 16 vCPUs
Extra large virtual appliance (VMware ESX/​ESXi 5.0 only)
•• RAM minimum: 24 GB
•• Hard disk minimum: 1200 GB
•• Processors: 16 vCPUs
Minimum client
requirements
Client hardware: 1 GB RAM, 2 GHz or better processor
Browser: Internet Explorer 8.0 or 9.0 with Chrome plug-in, Mozilla Firefox 7.0-12.0, or Chrome 19.0
Management and
security
SNMPv1, v2c, v3, and Cisco TACACS+, PNG, JPEG, and AutoCAD (DXF and DWG) import file
types supported
Supported device types
•• Cisco Integrated Services Routers (ISRs)
•• Cisco Aggregation Services Routers (ASRs)
•• Cisco Catalyst® Switches
•• Cisco Network Analysis Modules
•• Cisco Wide Area Application Services (WAAS)
•• Cisco Nexus® Switches
•• Cisco MDS 9000 Series Multilayer Switches
•• Cisco Mobility Service Engine (MSE)
•• Cisco Wireless LAN Controllers
•• Cisco Lightweight Access Points
•• Cisco Autonomous Access Points
Virtual Appliance Size (Lifecycle | Assurance | Lifecycle & Assurance)
Parameter
Small
Medium
Large/​Cisco Prime
Appliance
Extra Large
Devices1
2,500 | - | -
6,000 | - | -
11,000 | 5,000 | 5,000
18,000 | 18,000 |
18,000
Lightweight access
points
3,000 | - | -
7,500 | - | -
15,000 | - | 5,000
15,000 | - | 15,000
Events per second2
100
300
300
1,000
Flows per second
-
-
- | 16,000 | 16,000
- | 80,000 | 80,000
Wired clients
10,000 | - | -
20,000 | - | -
50,000 | - | 25,000
50,000 | - | 50,000
Wireless clients
33,000 | - | -
75,000 | - | -
200,000 | - | 75,000
200,000 | - | 200,000
1
A device constitutes a supported device type. NAM management requires the Assurance feature set and a maximum of
40 NAMs can be supported.
2
Events are either syslogs or SNMP traps received from managed network devices.
Selected Part Numbers and Ordering Information
Part Number
Description
PRIME-NCS-APL-K9
Cisco Prime Appliance
L-NCS-1.0-K9
Cisco Prime NCS Device Count Licenses Family
L-NCS-1.0-50
Cisco Prime NCS Software and License for 50 Devices
L-NCS-1.0-100
Cisco Prime NCS Software and License for 100 Devices
3-52
Chapter 3: Wireless
L-NCS-1.0-500
Cisco Prime NCS Software and License for 500 Devices
L-NCS-1.0-1K
Cisco Prime NCS Software and License for 1,000 Devices
L-NCS-1.0-2.5K
Cisco Prime NCS Software and License for 2,500 Devices
L-NCS-1.0-5K
Cisco Prime NCS Software and License for 5,000 Devices
L-NCS-1.0-10K
Cisco Prime NCS Software and License for 10,000 Devices
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps11686/​index.html
Cisco Spectrum Expert Wi-Fi
The Cisco Wireless Control System (WCS) works in conjunction with Cisco Spectrum Expert Wi-Fi to
provide visibility into non–Wi-Fi interference sources that may cause wireless performance degradation.
You can determine the source of the interference with Cisco Spectrum Expert Wi-Fi, allowing your business
to remove, move, shield, adjust, or replace the interference source. Your organization can troubleshoot its
wireless networks to determine the root causes of interference problems and optimize network performance.
Note: For integrated RF detection and mitigation using system-level intelligence, please refer to the Cisco
Aironet 3500 Series access point with Cisco CleanAir technology.
Ideal for Companies That Need These Features
Cisco Spectrum Expert •• Capability to help ensure that access points are providing reliable coverage with spectrum
Wi-Fi
performance audits
•• Capability to secure a network by locating non–Wi-Fi rogue devices
•• Capability to see hacked or rogue Wi-Fi devices that other intrusion detection systems (IDSs) and
intrusion protection systems (IPSs) do not detect
•• Capability to locate unauthorized devices such as Bluetooth radios and video cameras
•• Capability to determine whether neighbors are interfering with the Wi-Fi network
Main Features and Benefits
The Cisco Spectrum analysis tool monitors the airwaves in your wireless network and allows you to:
•• Quickly and accurately determine Wi-Fi spectrum health and sources of interference
•• Manage channel capacity and quality at the physical layer
•• Quickly eliminate interference sources
Specifications
Feature
Cisco Spectrum Expert Wi-Fi Specifications
Dimensions
Unit sizes: Cardbus Type II and Express Card 54 mm; Unit weight: 1.65 oz and 1.35 oz;
Shipping weight: 1 lb; Operating temperature: 32F to 131F; Storage temperature: -4F
to 149F
Analyzer Specification
Displayed average noise level: -124 dBm; Reference level: -150 (min) to +10 (max) dBm;
512 MB capture limit; Frequency stability: +/​-20 ppm; Max safe input level: 0 dBm;
Amplitude accuracy: =/​- 2.5 dBm; Public safety: 4.9 GHz; Frequency span at 2.4 GHz:
0.03 (min) to 100 (max) MHz; Frequency span at 5 GHz: 0.03 (min) to 975 (max) MHz;
Center frequency resolution: 10 kHz; Resolution bandwidth: 0.01 (min) to 5 (max) MHz;
Sweep time RTFFT mode: 6.4 us; Sweep time PvT mode: 10 ms (max); Trigger delay
(ms): -10 (min) to +10 (max); Power consumption: -3.3V @ 425 mA or 1.4 watts
Classifier Specification
802.11a/​bg via onboard or external Wi-Fi chipset; Bluetooth SCO, ACL; DECT cordless
phones
TDD cordless phones; Analog cordless phones; Analog video (NTSC, PAL, SECAM);
Microwave ovens; Generic classifiers; Radar
Application
Minimum system requirements
Microsoft Vista or Windows XP SP2; Processor: 1 GHz or equivalent; 150 MB hard
drive available storage space; 800 x 600 display
Interoperability
Cisco WCS 4.2 Later
Cisco Spectrum Expert Antenna
Frequency Range
2.4-2.5 GHz, 4.9-5.9 GHz
Gain
5 dBi
Polarization
Linear
Chapter 3: Wireless
3-53
Wireless
The Cisco Spectrum Expert Wi-Fi integrates with the Cisco Unified Wireless Network to deliver real-time
spectrum intelligence for Wi-Fi networks. This industry-leading solution detects, classifies, and locates
sources of RF interference in the unlicensed 2.4- and 5-GHz bands using a PCMCIA card.
Selected Part Numbers and Ordering Information
Cisco Spectrum Expert Wi-Fi Product and Service
AIR-CSCO-SE-WIFI-C
Cisco Spectrum Expert Wi-Fi (CardBus)—Includes CardBus adapter, omni antenna
with clip, and quick start guide with software download instructions. A single Cisco
Spectrum Expert Software seat can only be used with one Cisco Spectrum Expert
Sensor Wi-Fi.
CON-SNT-SEWIFICB
Cisco Spectrum Expert Wi-Fi (CardBus)—SMARTnet next business day service1
Cisco Spectrum Expert Wi-Fi Antenna Spare
AIR-ANT-SE-WIFI-D=
2.4-2.5 and 4.9-5.9 GHz Directional Antenna, Spare—Spare Directional antenna for
Cisco Spectrum Expert Wi-Fi
AIR-ANT-SE-WIFI-O=
2.4-2.5 and 4.9-5.9 GHz Omni Antenna, Spare—Spare Omni antenna for Cisco
Spectrum Expert Wi-Fi
A Cisco WCS Spectrum Intelligence license is required to operate Cisco Spectrum Expert Wi-Fi with Cisco WCS. The
following table provides the part numbers for the Cisco WCS Spectrum Intelligence license for Cisco Spectrum Expert Wi-Fi.
WCS-ADV-K9
Family SKU for WCS Advance License Products—Top-level SKU for Cisco WCS
advance feature licenses
WCS-ADV-SI-SE-10
Cisco WCS Spectrum Intelligence License for 10 Sensors—License option
compatible with Cisco WCS 4.2 or later configured with Base and/​or Location license.
WCS-ADV-SI-SE-10=
Cisco WCS Spectrum Intelligence License for 10 Sensors, Spare—Spare license
compatible with Cisco WCS 4.2 or later configured with Base and/​or Location license.
1
Includes advanced replacements next business day, 24-hour Cisco Technical Assistance Center (TAC) access, and
software download
License Pack Guidelines
Customers can purchase the Cisco Spectrum Intelligence license for Cisco Spectrum Expert Wi-Fi in two
ways. Customers who want to purchase all Cisco WCS advanced feature licenses, including the Cisco
Spectrum Intelligence license, for use on a single Cisco WCS host should purchase the Cisco WCS
advanced feature pack (WCS-ADV-K9) and then specify the option for the Cisco Spectrum Intelligence
license (WCS-ADV-SI-SE-10). Customers who want to purchase licenses that can be used across multiple
Cisco WCS hosts should purchase Cisco Spectrum Intelligence license spares (WCS-ADV-SI-SE-10).
•• WCS-ADV-K9: The Cisco WCS advanced feature license pack includes license keys for advanced
features, including Cisco Spectrum Intelligence. The license pack can be used only on a single Cisco
WCS host.
•• WCS-ADV-SI-SE-10: This part number represents the option for the Cisco Spectrum Intelligence
advanced feature license as part of the Cisco WCS advanced feature license pack (WCS-ADV-K9).
Customers must specify this part number when ordering Cisco Spectrum Intelligence as part of the
combined Cisco WCS advanced feature license pack.
•• WCS-ADV-SI-SE-10=: Users who want to purchase multiple licenses to be deployed across numerous
Coscp WCS hosts should purchase the Cisco Spectrum Intelligence license as a spare unit (WCS-ADVSI-SE-10=). If a customer orders more than one spare, the system will generate a license pack for each
spare ordered. In other words, the number of license packs equals the number of spares ordered.
Cisco customers can contact their local Cisco representatives for questions related to Cisco WCS licensing.
Cisco employees or partners can contact wcs-customer-license@cisco.com.
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps9393/​index.html
3-54
Chapter 3: Wireless
Mobility Services
Cisco Mobility Services Engine
The Cisco Mobility Services Engine (MSE) delivers centralized
and scalable mobility services. A combination of hardware
and software, the Cisco MSE is an appliance-based or virtual
solution that transforms the wireless LAN (WLAN) into a mobility
network by abstracting the application layer from the network
layer, effectively allowing the delivery of mobile applications and
services across wired and wireless networks.
Ideal for Companies That Need:
Cisco 3300 Series
MSE
•• Rapid delivery of new mobile services and applications
•• Unification of multiple access networks to help ensure more transparent mobile application
delivery
•• Central management,scalability, and flexible services delivery
•• Investment protection for the existing Cisco Unified Wireless Network
Main Features and Benefits
•• Extensible platform for rapid delivery of mobile services and applications:
◦◦ Allows the abstraction of mobile services and applications from control planes and the network so that
each can evolve independently
◦◦ Provides a common framework for hosting multiple mobility services
◦◦ Provides open application programming interface (API) to support third-party and partner application
development
•• Growing ecosystem of application partners to deliver mobility solutions targeted at various industries such
as healthcare, retail, education, and manufacturing
•• Scalability; multiple services can be deployed on a single Cisco MSE, or a single service can span
multiple Cisco MSEs
•• Manageability
◦◦ The Cisco MSE serves as a single point of integration for multiple mobile, value-added services.
◦◦ All mobility services are managed centrally through the integration with the Cisco Wireless Control
System
•• Flexibility
◦◦ The Cisco Mobility Services Engine is an extensible platform capable of supporting a variety of
services configurations based on business requirements.
◦◦ Platform architecture enables the inclusion of evolving technology standards.
•• Return on investment
◦◦ The Cisco Mobility Services Engine integrates with the Cisco Unified Wireless Network to provide
network intelligence, including contextual information, to optimize business applications.
◦◦ This architecture builds on the existing investment in Cisco wireless and mobility solutions and
provides a platform that is both flexible and scalable to meet evolving business mobility requirements.
Specifications
Feature
Cisco 3355 Mobility Services Engine
Supported Services
•• Cisco Context-Aware Software to track up to 18000 devices
•• Cisco Adaptive Wireless Intrusion Prevention System software to support up to 3000 monitor
mode or enhanced local mode (ELM) access points
Evaluation Support
Customers who purchase a mobility service have the option to try other mobility services on
their MSE at the following scale:
•• Context-aware client tracking: 100 clients
•• Context-aware tag tracking: 100 tags
•• Adaptive wireless intrusion prevention: 20 monitor mode or enhanced local mode access
points
Chapter 3: Wireless
3-55
Wireless
To deliver true business mobility, IT must unify wired and wireless networks, manage mobile devices, and
enable mobile application development. The Cisco MSE is at the center of this mobility architecture evolution.
It provides an open application programming interface (API) that enables a broad ecosystem of partners to
access network intelligence and develop industry-relevant mobility solutions. Cisco MSE is part of the Cisco
Unified Wireless Network, delivering a comprehensive approach to business mobility, an approach that
extends applications to the right device at the right time, no matter what network is being used.
Processor
(2) Quad-Core Intel Nehalem Processor 2.0 GHz, 4-MB cache
Memory
16-GB DDR3 (2 x 8 GB)
Hard Disk
Four hot-swappable 146-GB SAS drives with up to 6-Gbps transfer rate
Removable Media
DVD-RO drive
Ports
•• Four USB ports: two in front, two in back
•• Two VGA ports: one in front and one in back
•• One RJ-45 management port for out-of-band management
•• RJ-45: Two rear RJ-45 connectors for connection to two Gigabit Network Adapters
Connectivity
Network: Two embedded Multifunction Gigabit Network Adapters with TCP/​IP offload engine
Management
SNMP v1, v2c, and v3
Management Interface
Cisco WCS Mobility Services Version 7.1 or later running Internet Explorer 6.0/​Service Pack 1
or later
Network Devices
•• Cisco 2500 and 5500 Series Wireless LAN Controllers
•• Cisco Catalyst® 6500 Series Wireless Services Module 2
•• Cisco Wireless Controller on Cisco Services-Ready Engine (SRE)
•• Cisco Flex 7500 Series Cloud Controller
•• Cisco Aironet® Lightweight Access Points
System Specifications
•• Number of MSEs per NCS: 10
•• Number of Endpoints per Wireless LAN Controller:
•• WLC 2500: 500
•• WLC on SRE for ISR G2: 500
•• WLC 5500: 5,000
•• WiSM2: 5,000
•• Flex7500: 5,000
Programming Interfaces
SOAP/​XML APIs
Form Factor
1RU
Physical Dimensions
•• Height: 1.69” (43mm)
•• Width: 17.3” (440mm)
•• Depth: 28.0” (711.4mm)
•• Weight: 28 (minimum) - 35.1 lb (maximum) (12.7 - 15.9 kg)
Power
•• AC power supply wattage: 625W
•• AC power supply voltage: 100-120V at 50-60 Hz; 200-240V at 50-60 Hz
•• 92% efficient
•• Auto switching, hot-swappable
•• Redundant power supplies
Cooling Fans
Total of six fans, 3+3 redundant configuration
Environmental
•• Operating temperature:
•• 50 to 95˚F (10 to 35˚C) up to 3000 ft/​914.4m
•• 50 to 90˚F (10 to 32˚C) 3000 ft to 7000 ft/​914.4m to 2133m
•• Nonoperating temperature:
•• -40 to 140˚F (-40 to 60˚C)
•• Maximum rate of change is 20˚C/​hr (36˚F/​hr)
•• v Air temperature - Server on:
•• 10˚C to 35˚C (50˚F to 95˚F)
•• Altitude: 0 to 914.4 m (3000 ft), Decrease system temperature by 1.0˚C for every 1000-foot
increase in altitude
•• v Air temperature - Server off:
•• 5˚C to 45˚C (41˚F to 113˚F)
•• Maximum altitude: 3048m (10000 ft)
•• Shipment:
•• -40˚C to 60˚C (-40˚F to 140˚F)
•• Maximum altitude: 3048m (10000 ft)
•• v Humidity - Server on:
•• 20% to 80%
•• Maximum dew point: 21˚C
•• Maximum rate of change: 5˚C/​hr
•• v Humidity - Server off:
•• 8% to 80%
•• Maximum dew point: 27˚C
3-56
Chapter 3: Wireless
•• Safety UL 60950
•• CAN/​CSA -C22.2 No. 60950
•• EN60950
•• IEC 60950: EMC FCC Part 15 (CFR 47) Class A
•• ICES-003 Class A
•• EN 55022 Class A
•• CISPR22 Class A
•• AS/​NZS 3548 Class A
•• VCCI Class A
•• EN 55024
•• EN 50082-1
•• Energy Star compliant
Software Compatibility
•• Available with Cisco Mobility Services Engine (MSE) Software Release 6.0 or later
•• Requires Cisco Wireless LAN Controller (WLC) Software Version 4.2.130 or later and Cisco
Wireless Control System (WCS) Version 6.0 or later
•• Multiple mobility services can run con-currently on the same MSE using WLC and MSE
Software Release 6.0 or later
•• Supported services may have different software requirements
Cisco Mobility Services Engine Virtual Appliance Product Specifications
VMWare ESXi Version
(Virtual Appliance on
a Customer-Supplied
Server)
VMWare ESX & ESXi version 4.1
Minimum Server
Requirements
Cisco MSE High-End Virtual Appliance
•• 50,000 Context-Aware License
•• 10,000 aWIPS License
•• Minimum RAM: 20GB
•• Minimum Hard disk space allocation: 500GB
•• Disk System Throughput: Minimum of 1600 IOPS with a bandwidth of 6000 Kbytes/​sec
•• Physical cores: 16 at 2.13GHz or better (2x Intel Xeon E7-L8867)
Cisco MSE Standard Virtual Appliance
•• 18,000 Context-Aware License
•• 5,000 aWIPS License
•• Minimum RAM: 11GB
•• Minimum Hard disk space allocation: 500GB
•• Disk System Throughput: Minimum of 1000 IOPS with a bandwidth of 3500 Kbytes/​sec
•• Physical cores: 8 at 2.93GHz or better (2x Intel Xeon X5570)
Cisco MSE Low-End Virtual Appliance
•• 2,000 Context-Aware License
•• 2,000 aWIPS License
•• Minimum RAM: 6GB
•• Minimum Hard disk space allocation: 500GB
•• Disk System Throughput: Minimum of 900 IOPS with a bandwidth of 3000 Kbytes/​sec
•• Physical cores: 2 at 2.93GHz or better (2x Intel Xeon X5570)
Selected Part Numbers and Ordering Information
AIR-MSE-3355-K9
Cisco 3355 Mobility Services Engine
AIR-CAS-1KC-K9 (=)
Cisco Context-Aware Engine for Clients License for 1K Clients
AIR-CAS-3KC-K9 (=)
Cisco Context-Aware Engine for Clients License for 3K Clients
AIR-CAS-6KC-K9 (=)
Cisco Context-Aware Engine for Clients License for 6K Clients
AIR-CAS-12KC-K9 (=)
Cisco Context-Aware Engine for Clients License for 12K Clients
AIR-WIPS-AP-25 (=)
AIR-WIPS-AP-100 (=)
AIR-WIPS-AP-500 (=)
AIR-WIPS-AP-2000 (=)
AIR-LM-WIPS-5 (=)
AIR-LM-WIPS-100 (=)
AIR-LM-WIPS-500 (=)
AIR-LM-WIPS-2000 (=)
License for Access Points (supports 25,100, 500, and 2000 APs) for Monitor and ELM mode
For More Information
http:/​/​www.cisco.com/​go/​mse
Chapter 3: Wireless
3-57
Wireless
Approvals and
Compliance
Cisco Wireless Intrusion Prevention System
The Cisco Adaptive Wireless Intrusion Prevention System (IPS) solution protects against attacks and
proactively prevents threats. It scales to meet the robust demands of even the largest networks, and delivers
visibility and control across the network without the need for additional scanning equipment.
Ideal for Companies That Need
Cisco Adaptive
Wireless IPS (Monitor
Mode and Enhanced
Local Mode)
•• A system to identify rogue access points and mitigate unauthorized wireless access and attacks
against the wireless network
•• A system to assist with regulatory compliance, particularly Payment Card Industry (PCI)
compliance
•• Integration with Cisco wired security infrastructure
•• Investment protection of existing Cisco Unified Wireless Network
Main Features and Benefits
•• Detects, analyzes, and mitigates RF-based attacks using signature- and network-based methods for
protection against known and unknown wireless threats
•• Integrates into the Cisco Unified Wireless Network infrastructure using the same access points and
wireless LAN (WLAN) controllers for simplified administration and lower capital expenditures (CapEx) and
total cost of ownership (TCO)
•• Offers advanced reporting for increased regulatory compliance and forensic analysis
•• Provides increased visibility and ease of administration through wired and wireless network security
integration
•• Uses the Cisco Mobility Services Engine (MSE) for performance and centralized processing of wireless
network threat analysis
Specifications
Feature
Cisco Adaptive Wireless IPS Software
Hardware requirements
Cisco Mobility Services Engine 3355
Number of Supported Monitor Mode
APs and Enhanced Local Mode Aps
Support for up to 3000 monitor mode APs on MSE 3355
Management Interface
Cisco Wireless Control System version 5.2 or later
Selected Part Numbers and Ordering Information
AIR-WIPS-AP-25 (=)
AIR-WIPS-AP-100 (=)
AIR-WIPS-AP-500 (=)
AIR-WIPS-AP-2000 (=)
AIR-LM-WIPS-5 (=)
AIR-LM-WIPS-100 (=)
AIR-LM-WIPS-500 (=)
AIR-LM-WIPS-2000 (=)
License for Access Points (supports 25,100, 500, and 2000 APs) for Monitor and ELM mode
AIR-MSE-3355-K9
Cisco 3355 Mobility Services Engine
Ordering Multiple Services on the Mobility Services Engine
The following are possible combinations when ordering multiple services (Cisco Context-Aware Software
licensees and Adaptive Wireless Intrusion Prevention licensees for Monitor Mode Access Points).
ContextAware
18,000
17,000
16,000
15,000
14,000
13,000
12,000
11,000
10,000
9,000
WIPs
(Monitor
Mode or
ELM Mode
0
165
330
500
665
830
1,000
1,165
1,330
1,500
ContextAware
8,000
7,000
6,000
5,000
4,000
3,000
2,000
1,000
0
WIPs
(Monitor
Mode or
ELM Mode
1,665
1,830
2,000
2,165
2,330
2,500
2,665
2,830
3,000
For More Information
http:/​/​www.cisco.com/​go/​wips
3-58
Chapter 3: Wireless
Cisco Wireless Services
Manage a complex wireless infrastructure and enable secure mobile access to enterprise and collaboration
applications with services from Cisco and our partners. Based on leading practices, these services help you
transition to a mobility architecture that optimizes performance and reliability, so you can maintain business
innovation while controlling costs. We can support you throughout your journey of planning, building, and
managing your fully integrated network.
Wireless
Services from Cisco and ourpartners can help you:
•• Scale connectivity to numerous mobile devices
•• Get the most out of your wireless LAN (WLAN) environment by optimizing your network
•• Address new business challenges with next-generation wireless technology
•• Increase employee productivity with freedom to work their way, anywhere, on any device
For more information
Visit www.cisco.com/​go/​wirelessservices.
Chapter 3: Wireless
3-59
3-60
Chapter 4: Collaboration
Chapter 4: Collaboration
This chapter provides only a subset of Cisco products and part numbers.
Collaboration At-a-Glance
Product
Features
Page
Cloud Collaboration
•• The Cisco Hosted Collaboration Solution (HCS) enables Cisco partners to host
4-9
Cisco applications and services and deliver a unified collaboration experience with
all the advantages of a cloud-based model, workload by workload.
•• Cisco HCS delivers “Cisco Powered” Collaboration as a Service (CaaS), founded
on the Cisco Collaboration Architecture. It is a “whole offer”, a productized
architectural solution with a commercial model and joint go-to-market partnership
approach for Cisco HCS partners.
•• Cisco HCS includes all the workloads within the Cisco Collaboration portfolio,
including Cisco Unified Communications, Cisco Mobility, Cisco TelePresence
conferencing, and Cisco Customer Collaboration, through partners and in a cloud
deployment model.
Cisco Hosted
Collaboration Solution
(HCS) for Unified
Communications and
Mobility
Overall the applications and services offered by Cisco HCS partners are as
described within the Unified Communications section of this document. These
services cover the entire Cisco Unified Communications and Mobility portfolio,
and Cisco HCS enables Cisco partners to extend these services through a cloud
deployment model for our customers.
4-10
Cisco Hosted
Collaboration Solution
(HCS) for Contact Center
Cisco HCS for Contact Center allows you to run your contact center completely in
the cloud, and take advantage of the derived advantages. Cisco HCS for Contact
Center is designed for companies with up to 1,000 knowledge workers or agents
4-11
Cisco Hosted
Collaboration Solution
(HCS) for TelePresence
Cisco HCS for TelePresence enables TelePresence as a Service (TPaaS). Cisco
HCS partners are able to offer Cisco TelePresence conferencing in a hosted
environment through Cisco TelePresence Exchange.
4-11
Cisco WebEx Meetings
Server
•• This is a highly secure, fully virtualized, private cloud (on-premises) conferencing
solution that combines audio, video, and web conferencing in a single solution
•• It provides the same great WebEx user experience found in the hosted version of
WebEx, including WebEx clients for PC, Mac, iPhone, and iPad; high quality video;
sharing, annotation, and collaboration tools; recording and playback etc
•• It integrates with the Cisco UC suite, extending Cisco Unified Communications
Manager to conferencing
4-11
Cisco Unified
MeetingPlace
conferencing
•• This on-premises virtual meeting solution within Cisco Unified Communications
delivers integrated voice, video, and web conferencing and interfaces that make it
simple to set up, attend, and manage meetings.
•• It extends the value of Cisco WebEx meeting applications with on-premises voice
and video, and is integrated with hosted WebEx web conferencing.
4-12
Cisco Unified Video
Advantage
•• This solution provides video telephony functions to Cisco Unified IP Phones
(including select models from the Cisco Unified IP Phone 6900 and 7900 Series
models and the Cisco IP Communicator softphone application).
•• It is compatible with Cisco VT Camera III or other third-party USB cameras.
•• Optional Cisco SMARTnet Services are available.
4-13
Cisco WebEx Meetings
•• This solution provides a people-centric meeting platform for collaborating anytime,
anywhere, even over mobile devices.
•• It offers cloud-based web conferencing with audio, high-definition video, and realtime content sharing.
•• Additionally, it offers centralized meeting spaces for sharing meeting-related
information to help teams easily organize, prepare, and follow-up for every meeting.
4-13
Cisco WebEx Meeting
Center
•• This solution allows business professionals to easily and reliably meet online
anywhere, anytime, on any device to present information, share applications, and
collaborate on projects with customers and co-workers worldwide.
•• It offers cloud-based web conferencing with audio, high-definition video, and realtime content sharing.
4-14
Cisco WebEx Training
Center
•• This online classroom solution delivers engaging, effective, and interactive
instructor-led training to employees, customers, and partners.
4-16
Cisco WebEx Event Center
•• This solution allows you to stage large-scale online events and web seminars to
generate leads and train employees, customers, and partners.
4-16
Cisco WebEx Support
Center
•• This solution enables organizations to provide instant, personalized customer or IT
support worldwide by allowing support staff to diagnose and fix problems remotely
in real time online.
4-17
Collaboration
Cisco Hosted
Collaboration Solution
(HCS)
Conferencing
Chapter 4: Collaboration
4-1
Cisco WebEx Cloud
Connected Audio
•• This solution reduces the audio conferencing costs associated with WebEx web
conferencing for enterprise customers
•• It eliminates transport and termination costs for all on-net audio conferencing via
a direct IP link from the customer’s data center to one of the Cisco WebEx Cloud
data centers.
•• It is a hybrid solution that integrates with Cisco Unified Communications Manager
and WebEx web conferencing applications.
4-18
Cisco WebEx Advanced
Services
•• This solution helps customers reach and exceed their collaboration goals with a
wide range of services that can be tailored to their organization.
•• Online collaboration experts assess organizational requirements and develop
a plan to reach important goals. The main service portfolio offers are Event
Collaboration Services; Planning, Design, and Implementation Services; and
Learning Services.
4-18
Cisco Unified Contact
Center Enterprise
•• This solution delivers multisite, intelligent contact routing, network-to-desktop
computer telephony integration (CTI), and multichannel contact management to
contact center agents over an all-IP infrastructure or mixed IP and time-division
multiplexing (TDM) infrastructure.
•• The solution can also be deployed with third-party automatic call distributors
(ACDs).
•• It supports a variety of deployment models from premises-based to hosted
installations. Essential Operate Service (ESW) is required for most features.
4-19
Cisco Unified Contact
Center Express
•• This software-based automatic-call-distributor (ACD), interactive-voice-response
(IVR), and computer-telephony-integration (CTI) application is designed for
small and medium-sized companies, enterprise branch offices, or corporate
departments with Cisco IP Telephony networks.
•• It supports up to 300 agents and is available in three versions: Standard, Enhanced,
and Premium, to better match product functions with your customer contact
interaction management requirements.
•• Essential Operate Service (ESW) is required for agents only.
4-20
Cisco Unified Intelligence
Center
•• This solution offers customers a powerful web-based reporting platform that is as
flexible as it is intuitive.
•• Customers can report on the details of every contact across all channels from a
single interface, regardless of the resources involved.
•• Essential Operate Service (ESW) is required for most features.
4-21
Cisco Unified Customer
Voice Portal
•• This multichannel contact center solution allows customers to use the salesforce.
com Service Cloud as their primary agent desktop while having full Cisco Unified
Contact Center capabilities and salesfore.com customer-relationship-management
(CRM) capabilities to operate a customer care or support center in any industry
from North America.
•• Designed specifically for small and medium-sized businesses, it supports 30 to
300 agents or knowledge workers; this joint solution follows a cloud-computing
or software-as-a-service (SaaS) model, resulting in faster deployment times, no
capital investments, and higher agent productivity.
4-22
Cisco Customer Care
Services
•• This award-winning product provides IP-based self-service and call routing.
It combines open-standards support for speech with intelligent application
development and industry-best call control to deliver personalized self-service
to callers, either as a standalone interactive-voice-response (IVR) system or
transparently integrated with a contact center.
•• The solution offers a prompt collect, queuing, and call-control service using
standard IP technologies, and provides sophisticated speech-enabled voice
self-service with the ability to quickly and easily escalate to agent-assisted service
if necessary.
•• Essential Operate Service (ESW) is strongly recommended.
4-22
Cisco SocialMiner social
media customer care
solution
•• These services, delivered by Cisco and our partners, help contact centers
maximize customer relationships, enable richer collaboration, and accelerate
technology innovations to gain and sustain competitive advantage.
4-22
Cisco Finesse agent
desktop software
•• This social media customer care solution enables your company to proactively
respond to customers and prospects communicating through public social media
networks such as Twitter and Facebook or other public forum or blogging sites.
•• It provides social-media monitoring, queuing, and workflow to organize customer
posts on social-media networks and deliver them to your customer care team; your
company can respond to customers in real time through the same social network
they use to communicate.
4-23
Cisco MediaSense
•• This next-generation agent and supervisor desktop for Cisco Unified Contact
Center Enterprise provides benefits across a variety of communities that interact
with your customer service organization.
•• It is designed to provide a collaborative experience that improves the customer
experience by enhancing the customer service representative experience.
4-24
Customer Care
*NEW PRODUCT*
4-2
Chapter 4: Collaboration
Enterprise Social Software
•• This social collaboration solution (formerly known as Cisco Quad social software)
combines the power of social networking, content creation, and real-time
communications. It enables employees to securely share content, collaborate on
projects, and connect with the people and resources they need to get work done.
•• This solution is available as both an on-premises and cloud solution.
4-25
Cisco Unified
Communications Manager
•• This solution delivers consistent communication services to all employee
workspaces, including voice, video, mobility, and presence services.
•• It is now available on virtualized Cisco UCS servers, select third-party servers, as
well as Cisco Media Convergence Servers.
•• Essential Operate Service (ESW) is required, based on server platform.
4-26
Cisco Unified
Communications Manager
Assistant
•• A component of the Cisco Unified Communications Manager, this PC and phone
application provides productivity tools that enhance communications between
manager and administrative assistant.
•• No separate services are required.
4-27
Cisco Unified
Communications Manager
Express
•• Cisco IOS Software-based call control is supported on Cisco Integrated Services
Routers; it converges voice, video, and data with full-featured call processing and is
ideal for branch-office applications with up to 450 users.
•• It is included in the Cisco SMARTnet Services when the router is originally
purchased.
4-28
Cisco Business Edition
6000
•• This solution is designed for midsize businesses, supporting 1000 users, 1200
devices, and 50 sites.
•• This single-server solution is based on VMware server virtualization technology
and contains voice, video, mobility, conferencing, messaging, instant messaging
and presence, and contact center (up to 100 agents) capabilities.
•• This solution is also compatible with the full portfolio of Cisco Unified IP Phones
and Cisco TelePresence endpoints (selected models).
4-28
Cisco Business Edition
3000
•• This solution is designed for small and medium-sized businesses with the capacity 4-30
to support up to 300 employees, 400 devices, and 10 sites.
•• This single-server solution includes call processing, messaging, point-to-point
video, and Auto-Attendant capabilities. Additionally, it uses cloud-based services
for conferencing with WebEx meeting applications, and instant messaging and
presence with Jabber messaging.
•• This solution supports PC soft-phone client applications and a wide range of Cisco
Unified IP Phones.
Cisco Unified
Communications Manager
Session Management
Edition
•• Session management is a service embedded in Cisco Unified Communications
Manager. It unifies multivendor environments by centralizing network control. It
unifies dial plans and routing, aggregates multivendor private branch exchange
(PBX) environments, and centralizes and extends applications to users across the
network.
•• Cisco Unified Communications Manager Session Management cuts administrative
overhead, and supports easier migration to a full IP telephony environment.
4-31
Cisco IP Communicator
•• This software application acts as an IP endpoint to deliver voice and video calling
through a Windows PC, enabling remote users to take their office extension with
them.
•• Essential Operate Service (ESW) is required for the User license.
4-32
Cisco Unified IP Phone
6900 Series
•• This affordable portfolio of endpoints supports business-grade voice and adjunct
video communications to branch-office, midmarket, and enterprise customers in a
user- and eco-friendly design.
•• It includes a range of offerings spanning occasional-use settings, such as lobbies,
to highly active communications environments, such as for managers and
administrative staff.
•• Cisco SMARTnet Services are available.
4-33
Cisco Unified IP Phone
7900 Series
•• This diverse endpoint portfolio for advanced business communications supports
high-quality voice adjunct video and data communications.
•• It supports extensible markup language (XML). Selected models support both XML
and MIDlet -based services to let users access a variety of information, such as
stock quotes, employee directories, and web content.
•• It offers a choice of wired and wireless LAN and specialty endpoint solutions,
addressing both horizontal and industry market-specific needs.
•• Cisco SMARTnet Services are available.
4-35
Cisco Unified IP Phone
8900 Series
•• This portfolio of advanced professional multimedia endpoints delivers a robust
suite of unified communications and multimedia applications in a design that is
elegant, easy-to-use, and ecofriendly.
•• Selected models support both XML and MIDlet applications that improve business
processes and transform user experiences.
•• Cisco SMARTnet Services are available.
4-36
Cisco WebEx Social
IP Communications
4-3
Collaboration
Chapter 4: Collaboration
Cisco Unified IP Phone
9900 Series
•• This portfolio of advanced collaborative multimedia endpoints delivers interactive,
high-performance voice, video, and data communications.
•• It supports the breadth of Cisco Unified Communications Services and multimedia
applications, including video communications as simple as a telephone call and
XML or MIDlet-based data application services directly from the IP phone, in a
design that is intuitive, clutter-free, and earth-friendly.
•• Cisco SMARTnet Services are available.
4-38
Cisco SPA500 Series IP
Phones
•• This solution offers small businesses robust features that support the Cisco
Unified Communications 500 Series, Cisco SPA9000 Voice System, and hosted IP
telephony.
4-40
Cisco Virtualization
Experience Client (VXC)
•• This portfolio offers zero clients, thin clients, and software appliances that combine
virtual desktops with voice and video capabilities.
•• Cisco VXC is part of the Cisco VXI Smart Solution, which delivers an
uncompromised desktop and application virtualization experience that is
collaborative, mobile, and secure.
4-41
Cisco Unified Attendant
Console Portfolio
•• This solution comprises four full-featured software-based attendant-console
solutions designed specifically for use with Cisco Unified Communications
Manager.
•• There are four offerings to support customer needs:
•• Cisco Unified Enterprise Attendant Console Department Edition for departmental
use
•• Cisco Unified Enterprise Attendant Console Business Edition for large enterprises
•• (NEW) - The Cisco Unified Attendant Console Premium Edition for customers
seeking server redundancy in addition to Enterprise Edition features
•• Essential Operate Service (ESW) is required for software.
4-41
Cisco Emergency
Responder
•• This solution works with Cisco Unified Communications Manager to automatically
provide E9-1-1 features in North America; intra-enterprise features are also
compatible with any internal or external emergency number.
•• It now works with Cisco EnergyWise technology.
•• Essential Operate Service (ESW) is required for the software license and per seat.
4-43
Cisco Intercompany Media
Engine
•• This solution enables true boundary-less communications among organizations,
including business partners and customers.
•• It makes communications among separate companies and organizations as
effortless and transparent as it is within an individual company.
•• It is included with Cisco Unified Communications Manager 8.0 and later, as well
as Cisco Unified Communications Manager Session Management Edition 8.0 and
later.
4-44
Cisco Unified Survivable
Remote Site Telephony
(SRST) and Cisco Unified
Enhanced SRST (E-SRST)
•• These Cisco IOS software-based feature sets automatically provide critical backup 4-45
telephony functions for centralized Cisco call-processing deployments during
WAN link failures. During a WAN outage, the Cisco Unified SRST-enabled router
provides robust telephony services (including off-net calls to 911).
•• E-SRST provides all functions of Cisco Unified SRST and:
•• Enhanced user experience in failover mode by maintaining phone displays and
providing full call control
•• GUI interface to provision, monitor, report on, and troubleshoot remote sites
•• Automatic sync-up with Cisco call control for additions, deletions, and modifications
of users and phones including transparent dial-plan synchronization
•• Centralized management and control for all sites
•• Calling rule restrictions continued in failover mode
•• Cisco Unified SRST works with Cisco Unified Communications Manager, Cisco
Business Edition 6000, and the Cisco Hosted Collaboration Solution. Cisco Unified
E-SRST works with Cisco Unified Communications Manager and Cisco Business
Edition 6000.
Cisco Unified
Communications Services
•• These services, delivered by Cisco and our partners, help organizations deploy a
secure, resilient Cisco Unified Communications Solution, enabling powerful ways
to collaborate with co-workers, partners, and customers across any workspace.
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•• This solution provides a unified communications client for Mac OS X.
•• It delivers presence, instant messaging (IM), voice, desktop sharing, and
conferencing capabilities through a single client on your desktop.
•• It can be deployed as an on-premises or on-demand solution.
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Cisco WebEx Connect
•• This enterprise-class, on-demand unified communications client delivers instant
messaging (IM), rich presence, audio, video, and integrated web conferencing and
soft-phone capabilities to streamline communications and enhance productivity.
4-47
Cisco Unified Personal
Communicator
•• This solution integrates frequently used communications applications and services
into a single, unified client.
•• From an easy-to-use interface on a PC or Mac, it provides quick and easy access
to powerful communications tools—soft phone, presence, instant messaging (IM),
visual voicemail, click to call, employee directory, communication history, video and
audio conferencing, and web conferencing—to help you communicate effectively
and work more productively.
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*NEW PRODUCT*
Messaging
Cisco Jabber for Mac
*NEW PRODUCT*
4-4
Chapter 4: Collaboration
•• This standards-based platform collects information from multiple sources about
user availability and communications capabilities to provide rich presence
status and facilitate presence-enabled communications with Cisco Unified
Communications and other critical business applications.
•• Cisco Unified Presence is tightly integrated with Cisco and a range of third-party
compatible desktop and mobile presence and instant messaging (IM) clients
and applications and facilitates the ability to expose presence in corporate web
directories, point-of-sale applications, or customer-relationship-management
(CRM) systems through standards-based application programming interfaces
(APIs).
•• Essential Operate Service (ESW) is required for most features.
4-48
Cisco Unity Connection
•• This enterprise-class voice and unified messaging solution delivers speech
recognition and call-routing rules on a Linux appliance.
•• Essential Operate Service (ESW) is required for Voice Mail Boxes.
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Speech Connect for Cisco
Unity Connection
•• Internal or external callers can say the name of an employee into the phone and
instantly be connected.
•• This new feature is included with Cisco Unity Connection.
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Cisco SpeechView
•• This solution converts voice messages to text and delivers them to you by email,
allowing you to read your voice messages and take immediate action.
•• Cisco SpeechView is a feature of Cisco Unity Connection.
4-49
Cisco Unity Express
•• Integrated voicemail, Automated-Attendant, and interactive-voice-response (IVR)
are delivered locally for small businesses or branch offices.
•• This solution takes advantage of the data infrastructure; it is supported on a broad
range of Cisco Integrated Services Routers (ISRs).
•• Cisco SMARTnet services are available.
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Cisco Unified Survivable
Remote Site Telephony
Voicemail
•• This cost-effective solution supports survivable voicemail service for your
organization’s remote sites, such as branch offices or small sites.
•• It provides centralized configuration and management for Cisco Unified
Communications Manager and Cisco Unity Connection-based deployments.
4-50
Cisco Unified Messaging
Gateway
•• This gateway offers an open and secure method of intelligently routing messages
4-51
and exchanging subscriber and directory information within a unified messaging
network.
•• It acts as the central hub in a network of voice and unified messaging solutions.
•• It includes Software Application Support (SAS) and Software Applications Support
with Upgrades (SASU).
•• In a centralized call-control network with Cisco Unified Communications Manager, it
automatically provisions remote-site telephony (Cisco Unified E-SRST) on branchoffice Cisco Integrated Services Routers (ISRs).
Cisco Unity Unified
Messaging
•• This unified messaging system delivers voice, email, and fax messages into a
single inbox for access through phone, email, and many other clients and devices.
•• Essential Operate Service (ESW) is required for Voice Mail Boxes.
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Speech Connect for Cisco
Unity
•• Internal or external callers can say the name of an employee into the phone and
instantly be connected.
•• The solution is for use with Cisco Unity unified messaging systems.
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Cisco Jabber messaging
integration platform
•• You can place, receive, and manage calls over a Wi-Fi network.
•• The application delivers IP telephony features to your Apple or Android mobile
device.
•• Cisco Jabber IM for smartphones lets you stay connected when mobile with
enterprise-class IM and presence.
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Cisco WebEx Meeting
Center on Mobile Devices
•• This solution is a free Cisco WebEx Meeting Center application for Apple, Android,
and BlackBerry mobile devices.
•• You can join WebEx meetings from your mobile device to view shared
presentations, applications, and desktops; view attendee list; and chat with
attendees.
•• You can participate in a two-way, multiparty videoconference on the Apple iPad
and iPhone as well as certain Android tablets.
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Cisco Mobile Supervisor
•• This free application is available from the Apple App Store.
•• It provides an extension to the Cisco Supervisor Desktop on a mobile device.
•• It provides an extension to your Cisco Unified Contact Center Express (Unified
CCX) product; contact center supervisors can receive real-time performance
metrics on their iPhone third-generation (3G) and iPod touch devices.
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Mobile Applications
Cisco TelePresence Conferencing
Endpoints
Immersive Endpoints
Cisco TelePresence
System 3010
To deliver an immersive collaborative environment with an in-person experience, the 4-55
Cisco TelePresence System 3010 allows 6 people to connect with up to 48 locations.
Ii is ideal for customer engagements with small or large groups, supply-chain
optimizations, press and media briefings, or regular team meetings.
Chapter 4: Collaboration
4-5
Collaboration
Cisco Unified Presence
Cisco TelePresence
System TX1300 Series
*NEW PRODUCT*
This system provides the flexibility that you need to deploy Cisco TelePresence
systems throughout your organization. You can use almost any conference room and
its existing table. Optimally designed for various environments and room sizes, this
series delivers a high-quality experience for remote or branch offices with limited
space or bandwidth.
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Multipurpose Endpoints
Cisco TelePresence
Profile Series
The Cisco TelePresence Profile Series offers a lifelike high-definition (HD) video
4-56
collaboration experience for teams of all sizes. This integrated telepresence
solution brings you an easy-to-use and consistent video experience. The Cisco
TelePresence Profile Series has several options powered by the C Series Codec,
depending on the size of your meeting room and your requirements for collaboration
and content sharing:
•• Cisco TelePresence Profile 42-inch
•• Cisco TelePresence Profile 52-inch and 52-inch Dual
•• Cisco TelePresence Profile 65-inch and 65-inch Dual
Cisco TelePresence
MX Series
In approximately 15 minutes, you can turn a conference room into a telepresence
room and call team members to a meeting on a brilliant 42-inch screen. The Cisco
TelePresence MX200 brings colleagues from around the world face-to-face as if
they were in the same room—in a simple, cost-effective way.
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This family of personal telepresence for the desktop lets you and your colleagues
instantly collaborate face-to-face, whether you are separated by a hallway, a street,
or several time zones. Access the features you need right from your desktop, with
the touch of a finger. The EX Series includes the Cisco TelePresence touch-screen
interface, so you can make and manage telepresence calls with a simple glide of the
finger. New enhancements bring even greater usability and simplicity to connecting
and sharing content over telepresence.
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Cisco Jabber Video for
TelePresence
Cisco TelePresence Movi software extends the benefits of face-to-face video
collaboration to remote workers. Using an existing PC or Mac and a USB camera,
team members at every level of an organization can stay visually connected in a
highly secure and reliable, enterprise-wide telepresence solution. At a moment’s
notice, workers can connect from home or on the road, whenever they need to
collaborate.
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Cisco TelePresence
System 500 Series
Cisco TelePresence System 500 Series offers the same experience of three-screen
meeting room solutions, but with a smaller footprint, giving individuals the flexibility
to join large, multilocation group meetings or host intimate, remote one-on-one
meetings from the personal office.
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Designed for integrators who specialize in telepresence installations, the Cisco
TelePresence System Integrator C Series delivers a total telepresence engine.
With an excellent level of video and audio across the product range, these codecs
offer advanced application programming interfaces (APIs) and industry-standard
connectors for exceptional integration flexibility. Products include:
•• Cisco TelePresence Codec C40
•• Cisco TelePresence Codec C60
•• Cisco TelePresence Codec C90
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The Cisco TelePresence Video Communication Server (VCS) extends the benefits
of face-to-face video collaboration across networks and organizations by supporting
any-to-any video and telepresence communications. The solution includes tools
for large-scale installations and video network management, making deployment
and management easier and cost-efficient. As organizations adopt telepresence
for desktops and enable mobile workers with video, the Cisco TelePresence Video
Communication Server supports highly scalable deployments.
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Meet the mission-critical collaboration needs of large enterprises with the Cisco
TelePresence MSE 8000 Series, an all-in-one multipoint control unit, ISDN and IP
gateway, and recording solution. This highly scalable chassis-based platform is
well suited for service providers seeking to offer their clients high-definition (HD)
videoconferencing services. The Cisco MSE 8000 Series is a high-density, highcapacity video bridge that supports large videoconferences.
4-60
*NEW PRODUCT*
Personal Endpoints
Cisco TelePresence
System EX Series
*NEW PRODUCT*
*NEW PRODUCT*
Solutions Platform
Cisco TelePresence
System Integrator C
Series
Infrastructure
Call Control
Cisco TelePresence Video
Communication Server
(VCS)
Conferencing
Cisco TelePresence MSE
8000 Series
Cisco TelePresence Server Bring together participants with high-definition (HD), standard-definition (SD), and
7010
telepresence endpoints with the Cisco TelePresence Server 7010. To facilitate the
best possible user experience, the server intelligently recognizes system types.
You can connect to up to 9 screens or upgrade the system to support 16 screens.
Increase the large-scale telepresence experience with a full-screen, immersive view
of the primary speakers and an overlay of the other participants.
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Cisco TelePresence MCU
4500 Series
4-61
4-6
The Cisco TelePresence MCU 4500 Series is the industry’s leading full highdefinition (HD) multimedia conferencing bridge. It delivers superior video and voice
with an easy-to-use, versatile management interface. Compatible with all major
vendors’ endpoints, each model maintains its capacity and performance in every
configuration, providing an optimal experience for each participant, every time.
Chapter 4: Collaboration
•• This network appliance enables organizations to record and stream meetings and
multimedia presentations.
•• Organizations can share knowledge and enhance communication through highquality, user-generated video content.
See
7-19
Cisco TelePresence ISDN
Gateway
Organizations that use ISDN can now enjoy the benefits of high-definition video with
the Cisco TelePresence ISDN Gateway. This high-capacity and scalable gateway
grows with your business demands and provides transparent communication
between all features of IP and ISDN video networks and devices. This gateway
also offers transparent communication with the Cisco TelePresence Video
Communication Server for call control and firewall traversal.
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Cisco TelePresence
Advanced Media Gateway
Series
The Cisco TelePresence Advanced Media Gateway Series are unified
communications products that help increase the value of your existing video
and collaboration infrastructure. They connect to all standards-based video
devices, including endpoints, multipoint control units, recording and streaming
servers, and telepresence servers. Combined with the Cisco TelePresence Video
Communication Server, this series provides an innovative unified communications
solution. This combination is the first network-centric solution to facilitate true highdefinition communication between Microsoft Office Communications Server 2007
R2 users and standards-based telepresence and videoconferencing devices.
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Cisco TelePresence
Management Suite (TMS)
Cisco TelePresence Management Suite (TMS) is a scalable, easy-to-use, and
reliable system that provides complete visibility and control for administrators
while providing a simplified telepresence experience for end users. The Cisco
TelePresence Management Suite provides one management platform for all your
visual communication needs.
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Cisco TelePresence
Manager
Cisco TelePresence Manager software makes it easy to schedule, initiate, and
manage Cisco TelePresence experiences. As an integral part of the Cisco
TelePresence solution, this software facilitates call scheduling and setup from
common enterprise groupware such as Microsoft Exchange and Lotus Notes so that
starting meetings is as simple as pushing a single button.
4-64
Cisco TelePresence
Content Server
Media Services
Exchange System Cloud Services
Cisco TelePresence
Exchange System
*NEW PRODUCT*
The Cisco TelePresence Exchange System is a flexible telepresence and business
video services-creation platform that enables service providers to develop and
deliver a broad portfolio of cloud-based managed and hosted telepresence
services for next-generation cloud-based business telepresence solutions. Using
the Cisco TelePresence Exchange architecture, service providers can expand their
revenue streams by extending their network and conferencing services portfolio
with a range of advanced media services such as multimedia conferencing,
interoperability services, recording and streaming, and new high-touch services
such as personalized concierge and white-label wholesale services.
4-65
Cisco WebEx Telepresence is a powerful cloud service that that helps small and
medium-sized businesses get started with telepresence so they can get closer to
customers, colleagues, and partners without having to make extensive IT resource
investments.
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Experience the innovative unified user interface that enables you to access Cisco
TelePresence solutions intuitively. Make and manage video calls, share content,
and access advanced features—all with the simple touch of a finger. The interface
comes in three models, optimally designed for Cisco endpoints. The models come
in 8-, 12-, or 23-inch sizes.
4-67
Cloud Services
Cisco WebEx
TelePresence
*NEW PRODUCT*
Peripherals
Cisco TelePresence Touch
*NEW PRODUCT*
Cisco TelePresence Industry Solutions
Healthcare
Cisco TelePresence
System Clinical Presence
Designed by medical professionals, the Cisco TelePresence System Clinical
4-68
Presence is a telemedicine solution that is ideal for a variety of clinical video
applications. Clinical Presence connects clinicians with patients, staff, and each other
using powerful telepresence technology integrated with features and functions
optimized for a healthcare setting. Clinical Presence helps maximize quality, mobility,
and ease of use for a telemedicine environment. It can be customized to your
requirements with a wide variety of options.
Cisco TelePresence
System Intern MXP
The Cisco TelePresence System Intern MXP provides interactive video
4-68
communication that you can move to wherever it is needed. It is ideal for applications
such as healthcare, emergency response, homeland security, and manufacturing.
The compact IV-stand unit includes a shelf and a basket that make it easy to connect
a laptop, medical imaging equipment, and other peripherals.
Education
Cisco TelePresence Synch
This revolutionary technology transparently integrates supported interactive
whiteboards with speakers and Cisco TelePresence C Series or MXP endpoints.
Synch effectively converts a standard interactive whiteboard into a powerful
multifunction collaboration tool that brings together “live” remote experts and
classrooms.
Chapter 4: Collaboration
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4-7
Collaboration
Management
Cisco TelePresence
System Educator MXP
If your room includes monitors, carts, and peripherals, the Cisco TelePresence
System Educator MXP is an ideal solution that can integrate with your existing
configuration. Instructors can use the intuitive 12-inch color video touch panel to
control video calls and multiple peripherals such as cameras, PCs, and DVDs.
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Cisco TelePresence Services
Cisco TelePresence
Services
•• Realize the full business value of your Cisco TelePresence investments faster with
smart, personalized services from Cisco and our partners: http:/​/​www.cisco.com/​
go/​services/​telepresence.
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Infrastructure and Other Products
Cisco Unified Application
Environment
*NEW PRODUCT*
Cisco UC Integration
for Microsoft Office
Communicator
*NEW PRODUCT*
•• This solution offers a rich portfolio of applications and development tools that
extend the Cisco Unified Communications platform.
•• Broad support for development tools, including Eclipse and Microsoft Visual
Studio, allows unified communications and network services to be quickly and
easily integrated into business applications or to be used to develop entirely new
applications.
4-70
•• Cisco UC Integration for Microsoft Lync is a desktop integration that provides
4-71
access to Cisco Unified Communications from Microsoft Lync and Microsoft Office
Communicator.
•• The solution extends the presence and instant messaging (IM) capabilities of
Microsoft Lync and Microsoft Office Communicator (MOC) by providing access
to a broad set of Cisco Unified Communications capabilities, including soft-phone
standards-based video; unified messaging; audio, video, and web conferencing;
desk-phone control; and phone presence.
•• You can instantly access enhanced Cisco Unified Communications directly from
Microsoft Lync or Microsoft Office Communicator on a PC client.
•• With easy-to-deploy desktop integration, you can extend proven Cisco Unified
Communications Services to your workspace and benefit from the investment
protection and reduced complexity delivered by a single call-control solution.
Cisco Unified
Communications 500
Series for Small Business
•• This affordable unified communications appliance for small businesses provides
voice, data, voicemail, Automated-Attendant, video, security, and wireless
capabilities while integrating with existing desktop applications such as calendar,
email, and customer-relationship-management (CRM) programs.
•• Cisco SMARTnet Services are available.
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Cisco Unified
Communications on the
Cisco Unified Computing
System
•• This solution is composed of Cisco Unified Communications applications
running in a virtualized environment consisting of VMware software, Cisco Unified
Computing System servers, and Fibre Channel storage area network (SAN)
storage.
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Cisco Unified Border
Element (Cisco UBE)
The Cisco Unified Border Element (Cisco UBE) is Cisco’s enterprise-focused
session border controller (SBC), providing voice and video connectivity from the
enterprise IP network to service provider Session Initiation Protocol (SIP) trunks.
Cisco UBE performs the four critical functions of an SBC: session control, security,
interworking, and demarcation. Using Cisco UBE with SIP trunking, enterprises can
lower costs, simplify their voice network, and extend rich collaboration services.
Cisco SMARTnet Services are available.
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Cisco TDM Gateways
Cisco TDM Gateways comprise a variety of different voice network modules to
enable any-to-any collaboration. Cisco TDM Gateways allow IP voice networks to
connect with the public switched telephone network (PSTN) or a private branch
exchange (PBX) or to provide toll-bypass services within the enterprise network and
even connect analog devices. Cisco TDM Gateway modules are deployed on the
Cisco 2900 and 3900 Integrated Services Routers (ISRs).The Cisco TDM Gateway
Family includes:
•• Analog and digital voice and fax interface cards and modules
•• T1, E1, and G.703 Multiflex trunk voice and WAN interface cards
•• Digital signal processors for voice and video
•• Cisco Unified Communications gateway services application programming
interface (API)
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Cisco Unified SIP Proxy
•• The Cisco Unified SIP Proxy (USP) is a high-performance, highly available
Session Initiation Protocol (SIP) server for centralized routing and SIP signaling
normalization. By forwarding requests between call-control domains, Cisco USP
provides the means for routing sessions within enterprise and service provider
networks. Cisco Unified SIP Proxy is deployed on Cisco Integrated Services
Routers (ISRs).
4-74
Cisco VG Series of Analog
Gateways
•• Dedicated Cisco VG202, VG204, VG224, and VG350 gateways provide low,
medium, or high-density connectivity between IP networks and traditional analog
devices such as phones and faxes.
•• Cisco SMARTnet Services are available.
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Cisco AS5400XM
Universal Gateway
•• This high-performance, universal 2-rack-unit (2RU) gateway is ideal for
deployments requiring Signaling System 7 (SS7) interconnection or for those
deployments requiring a T3 interface.
•• Cisco SMARTnet Services are available.
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Cisco ATA 187 Analog
Telephone Adaptor
•• This adaptor turns any analog telephone into an IP telephone. Each of the two voice
ports supports independent telephone numbers, providing two separate lines.
•• Cisco SMARTnet Services are available.
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4-8
Chapter 4: Collaboration
Cisco Media Experience
Engine
For product information, please refer to “Chapter 7: Video and Broadband Cable”.
Cisco Unified Workspace
Licensing
•• This licensing allows organizations to cost-effectively access a wide range of Cisco 4-78
Collaboration applications and services in a cost-effective, simple package.
•• It includes client and server software, licensing, service and support, and software
subscription on a per-user basis.
Cisco Unified
Communications Software
Subscription
•• This subscription increases business value by providing an economical and timely
approach to upgrading to new Cisco technology.
•• It offers major software releases at no additional charge for the duration of the
activated subscription term, which can be for 1, 2, 3, or 5 years.
See
7-17
4-80
For More Information
Product Ordering
To place an order, visit: http:/​/​www.cisco.com/​en/​US/​ordering/​index.shtml.
End-of-Life and End-of-Sale Products
Please visit the end-of-life and end-of-sale website for a complete and up-to-date listing of products that are no longer being
sold or supported, what replacement products are available, and information about product support:
http:/​/​www.cisco.com/​en/​US/​products/​prod_end_of_life.html.
Cloud Collaboration
Cisco Hosted Collaboration Solution
•• Cisco Hosted Collaboration Solution (HCS) enables partners to host Cisco applications and services and
deliver a unified collaboration experience with all the advantages of a cloud-based model, workload by
workload.
•• HCS delivers “Cisco Powered” Collaboration as a Service (CaaS), founded on the Cisco Collaboration
Architecture. It is a “whole offer”, a productized architectural solution with a commercial model and joint
go-to-market partnership approach.
•• Cisco HCS enables partners to offer Cisco Collaboration applications and services within a cloud-ready
virtualization platform, on a scalable, resilient network supported by a comprehensive management suite.
•• Cisco HCS includes all the workload within the Cisco Collaboration portfolio, but through partners and in a
cloud deployment model.
Main Features and Benefits
Partners
Partners can increase revenue opportunities as they prepare themselves to lead the cloud market transition
and deliver the most up-to-date services, everywhere. They are able to differentiate in their chosen markets
by building upon the Cisco HCS foundation with your own products and services. This scenario will lead to
increased opportunities by offering high-quality, faster deployment times and services to more customers.
In summary, with Cisco HCS Cisco offers:
•• Productized solution with a series of critical system utilities
•• Roadmap and strategy influenced by partners and customers
•• Professional services (design, build, support, maintenance, and operations)
•• Tailored commercial model and licensing terms (business relationship)
•• Joint go-to-market (branded partner designation and joint selling) model
Customers
In addition to the value collaboration brings to customers, such as closer teamwork, faster decision making,
and the ability to work from anywhere, the Cisco Hosted Collaboration Solution helps partners enable
customers to deliver a unified user experience - the same one across a wide variety of devices and
environments. It enables customers to optimize resources and shift the IT spend from a capital expenditures
(CapEx) model to an operating expenses (OpEx one. Improved IT and business agility means the ability to
focus more resources on core competencies and business priorities, while maintaining control and the ability
to manage service levels and reliability.
In summary, with the Cisco HCS solution an organization can:
•• Accelerate transition to Collaboration (customer journey)
Chapter 4: Collaboration
4-9
Collaboration
Note: This chapter provides only a subset of Cisco products and part numbers. For the most up-to-date and comprehensive
information, refer to the Cisco website at http:/​/​www.cisco.com or the Cisco ordering website at http:/​/​www.cisco.com/​en/​US/​
ordering/​index.shtml, or reference the URL listed in the “For More Information” section of each product.
••
••
••
••
Optimize resources and capital (predictability- and annuity-based)
Enable IT agility (standardized and consolidated services and management)
Deliver evergreen applications and services (features and functions)
Ramp service up or down (flexibility)
In summary, following are the advantages that Cisco Cloud Collaboration solutions offer an organization:
•• Create a unified experience:
◦◦ Deliver people-centric collaboration applications and services
◦◦ Satisfy user and business demands by offering a broad service catalogue
◦◦ Enable a consistent user experience across all deployment models and devices
•• Optimize resources:
◦◦ Improve total cost of ownership (TCO) (OpEx) and preserve capital and core resources
◦◦ Consolidate, unify, and automate IT infrastructure and operations
◦◦ Manage investment protection and extension while maintaining interoperability
•• Enable IT and business agility:
◦◦ Take advantage of the latest technology and remain evergreen
◦◦ Experience a flexible IT model and integrate with business applications
◦◦ Align IT resources to business needs and gain rapid and full user adoption
•• Maintain control and management:
◦◦ Improve pace and consistency of application deployments and upgrades
◦◦ Reduce risk of technology obsolescence
◦◦ Maintain full visibility and control
◦◦ Gain peace of mind and retain telephony reliability in the cloud through Cisco Unified Survivable
Remote Site Telephony (SRST)
For More Information
http:/​/​www.cisco.com/​go/​hcs
Cisco HCS Solution Areas
Cisco HCS for Unified Communications and Mobility
Overall the applications and services offered by Cisco HCS partners are as described within the Unified
Communications section of this document. These services cover the entire Cisco Unified Communications
and Mobility portfolio, and Cisco HCS enables Cisco partners to extend these services through a cloud
deployment model for our customers.
In addition, many HCS partners who offer mobile network services are able to take advantage of the IP
Multimedia Subsystem (IMS) integration capability within Cisco HCS to extend mobility to include Fixed
Mobile Convergence (FMC) services. Cisco HCS enables mobile service providers to connect enterprise
networks with mobile networks to offer transparent services between the two (e.g., one voice mail box) and
also functional connections that allow features to transcend both networks (e.g., single number reach).
IMS is the accepted standard for next-generation mobile voice and video communications.
Main Features and Benefits
By integrating Cisco HCS with this next-generation IP Multimedia Subsystem (IMS) architecture, Cisco
and our partners are able to extend enterprise collaboration services to the mobile device natively without
necessarily requiring any special client. Services we can enable include (but are not limited to):
•• Enterprise dial plan on any mobile (extension, intersite, or full E164) device
•• Enterprise policy (e.g., no international call, ethical wall, and recording)
•• Single number reach through both fixed and mobile [[pls spell out and delete acronym]] DN (e.g., when
someone dials your mobile device, your fixed phone also rings)
•• Integration with enterprise presence (e.g., on a call)
•• Integration with a shared line (e.g., shared-desk phone or boss and administrator, and call barge from fixed)
•• Enterprise mid-call features through native voice and video over LTE (VoLTE) soft key (Music on Hold,
conference, transfer, and call forwarding)
•• Unified enterprise voicemail and messaging-waiting indicator (MWI)
•• Transparent session handoff between mobile and fixed devices
•• Ability to hide mobile identity (replace with enterprise ID)
In summary, Cisco HCS IMS integration capabilities enable fixed and wireless networks to be united by a
service provider to provide transparent mobility.
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Chapter 4: Collaboration
Cisco HCS for Contact Center
Cisco HCS for Contact Center allows you to run your contact center completely in the cloud, and take
advantage of the derived advantages. Cisco HCS for Contact Center is designed for companies with up to
1,000 knowledge workers or agents. It is integrated with Cisco Hosted Collaboration Solution (HCS) so you
can tap into multiple applications and services on a single platform. This solution delivers the advanced
capabilities of Cisco Unified Contact Center Enterprise and a range of other Cisco Contact Center
applications and services, including interactive voice response (IVR), Precision Routing, and Cisco Finesse
Agent Desktop, with all the benefits of a cloud deployment model.
Main Features and Benefits
Contact Center as a Service (CCaaS) helps improve Contact Center efficiency and security. The benefits
of running a contact center in the cloud include faster deployment times; increased cost-effectiveness;
improved flexibility and operational efficiency; consistent user experiences for agents; and high security,
availability, and management control.
Collaboration
Cisco HCS for TelePresence
Cisco HCS for TelePresence enables TelePresence as a Service (TPaaS). Cisco HCS partners are able to
offer Cisco TelePresence conferencing in a hosted environment through Cisco TelePresence Exchange,
meaning customers can connect and collaborate multiple sites internally, or externally, with partners and
suppliers, at the same time. With the hosted model, customers simply buy or lease the endpoints, and the
partner provides much of the back-end infrastructure required to make the connections.
Main Features and Benefits
TelePresence as a Service (TPaaS) enables the rapid and flexible introduction of video into an organization’s
collaboration environment. Video provides context to collaboration and is fast becoming an essential
business tool as it eliminates geographic and cultural barriers and helps stimulate innovation and growth.
Conferencing
Cisco WebEx Meetings Server
Now you can bring Cisco WebEx® conferencing into your company’s private cloud, for a cost-effective,
secure, and flexible collaboration and communications solution. Meet your organization’s requirements for
highly secure on-premises conferencing, and deliver the same user experience that has made Cisco®
WebEx the market-leading, software-as-a-service (SaaS) conferencing solution.
Cisco WebEx Meetings Server is a highly secure, fully virtualized, behind-the-firewall conferencing solution
that combines audio, video, and web conferencing in a single solution. With Cisco WebEx Meetings Server,
you can respond to organizational requirements for higher productivity and employee-led innovation, as well
as support more dynamic collaboration and flexible work styles.
Cisco WebEx Meetings Server also helps you comply with strict security or data privacy requirements,
and support locations where Internet access is regulated or restricted. It also allows you to manage your
conferencing solution as a capital expenditure instead of an operational expenditure.
Key Benefits for Your Organization
•• Cisco WebEx Meetings Server is designed to meet stringent security requirements
◦◦ It is installed in your data center, behind your corporate firewall for physical security
◦◦ End-user sessions are 100 percent encrypted using industry standard SSL 3.0, TLS 1.0, and TLS 1.2
◦◦ All communications between the Cisco WebEx Meetings Server virtual servers are 100 percent
encrypted
◦◦ And FIPS encryption, providing U.S. Department of Defense-level security, can be turned on with a
single policy setting
•• Cisco WebEx Meetings Server lets you protect and build on your existing Cisco Unified Communications
investments
◦◦ It is designed for deployment on top of Cisco Unified Communications Manager, letting you extend the
investment you have already made in IP telephony to online meetings.
◦◦ It connects to your existing CUCM 7.1, 8.6 and 9.0 based Cisco UC /​IP Telephony infrastructure via SIP
trunking to give your end-users the benefit of integrated teleconferencing that works seamless as part
of the WebEx meeting.
Chapter 4: Collaboration
4-11
•• Cisco WebEx Meetings Server lets you align your conferencing capabilities with business and user
expectations
◦◦ It Delivers the same productive, fulfilling user experience as the SaaS-based version of WebEx
conferencing, including:
◦◦ Document, applications, and desktop sharing
◦◦ Annotation and collaboration tools
◦◦ Integrated, high-quality audio, including a unified participant list, active talker, call-in, call-me, or voice
over IP (VoIP; web-based audio), hybrid audio (VoIP and PSTN in the same meeting), mute, unmute,
eject, and restrict access
◦◦ High-quality video with 360p screen resolution; full-screen video; up to seven simultaneous webcam
video feeds and voice-activated video switching
◦◦ Recording and playback of your meetings
◦◦ A Consistent cross-platform experience on Windows, Mac, smartphones, and tablets
◦◦ Calendaring integrations that give Hosts the ability to schedule meetings directly from their Microsoft
Outlook 2007 or 2010 calendars
•• Cisco WebEx Meetings Server allows team members on the move to collaborate easily using their mobile
devices. In addition to PC and Mac clients, this solution also supports Meeting clients for mobile devices,
including iPhone and iPad. These mobile clients let you:
◦◦ Start, join, schedule, and attend online meetings from mobile devices
◦◦ View meeting content, chat, calendar, and pass presenter control
◦◦ Connect audio via call in, call me, or, on the iPad, even voice over Wi-Fi
◦◦ Use two-way video on iPad 2.0 and beyond
•• In addition, Cisco WebEx Meetings Server is optimized for “bring your own device” (BYOD) enterprises,
designed so that users can securely sign in, host, and join meetings from mobile devices or Internetconnected PCs without requiring VPN access to the corporate network
•• Cisco WebEx Meetings Server lets you easily manage your entire conferencing environment from a webbased administrative dashboard
◦◦ This dashboard allows you to manage user accounts, get real time information on system processes,
and run management reports on usage and more.
For More Information
http:/​/​www.cisco.com/​go.cwms
Cisco Unified MeetingPlace Conferencing
Cisco Unified MeetingPlace conferencing is an on-premises virtual meeting solution within Cisco
Unified Communications. It delivers an exceptional user experience with integrated voice, video, and web
conferencing and interfaces that make it simple to set up, attend, and manage meetings. Cisco Unified
MeetingPlace conferencing extends the value of Cisco WebEx meeting applications with voice and video,
and is fully integrated to hosted WebEx web conferencing.
Main Features and Benefits
•• Cost savings: Cisco Unified MeetingPlace conferencing is deployed on-premises on an organization’s
converged IP network, a scenario that can reduce costs by virtually eliminating conferencing telephony
and service fees paid to service providers.
•• Deployment flexibility: The Cisco Unified MeetingPlace application enables on-premises voice
conferencing for Cisco WebEx meeting applications. You can deploy the Cisco Unified MeetingPlace
solution an on-premises voice and video conferencing solution and integrate it with Cisco WebEx hosted
web conferencing services. These solutions together combine the cost savings advantages of onpremises voice conferencing with the productivity benefits of on-demand web conferencing. The Cisco
WebEx Node for MCS is a software component that is deployed with Cisco Unified MeetingPlace 8.0 to
provide on-premises data options and improved performance for Cisco WebEx meetings.
•• Simple rich-media conference setup, attendance, and management: Cisco Unified MeetingPlace
conferencing is integrated with multiple applications and devices to enable you to better integrate
conferencing into your business processes. Intuitive interfaces make setting up, attending, and managing
meetings easy. Industry-standard protocols are supported to enable meeting attendance from virtually
any phone and video application or endpoint.
•• Security:
◦◦ The solution offers a dedicated on-network system; each customer is provided with a dedicated
Cisco Unified MeetingPlace solution integrated with the private network.
◦◦ The solution offers Internet lockout controls; meetings can be set up as internal-only meetings and held
entirely behind the corporate firewall, or as external meetings that are accessible to Internet and internal
participants. Administrators and meeting organizers have complete control.
◦◦ The solution offers access authentication, encryption, and in-session meeting controls.
For More Information
http:/​/​www.cisco.com/​go/​meetingplace
4-12
Chapter 4: Collaboration
Cisco Unified Video Advantage
Cisco Unified Video Advantage (formerly Cisco VT Advantage) adds video to your communications
experience by providing video telephony functions to Cisco Unified IP Phones (select Cisco Unified IP Phone
6900 Series and 7900 Series and Cisco IP Communicator softphone application). With Cisco Unified Video
Advantage, video telephony is now just a phone call.
This solution comprises Cisco Unified Video Advantage software and Cisco VT Camera III, a video telephony
USB camera. With Cisco Unified Video Advantage, you can use the familiar phone interface to make
and receive video calls on your Cisco Unified IP Phone with the video component displayed on your PC.
Enterprise organizations can take advantage of their existing IP networks to extend video to everyone in their
organization.
Ideal for Companies That Need These Features
Cisco Unified Video
Advantage
Main Features and Benefits
•• Consistent voice and video user experience: Cisco Unified Video Advantage offers easy, low-cost, highquality video calling. Familiar call features such as call forward, transfer, conference, hold, and mute are
initiated through the phone, and available video is viewed through the PC.
•• Easy to manage: Unified administration is possible with Cisco Unified IP Phones and automatic software
upgrades.
For More Information
http:/​/​www.cisco.com/​go/​cuva
Cisco WebEx Meetings
Cisco WebEx Meetings incorporates audio, high-definition (HD) video, and real-time content sharing. It helps
organizers and participants streamline the entire meeting process with highly secure online spaces for
storing, accessing, and updating activities and information related to each meeting.
Ideal for Companies That Need These Features:
Cisco WebEx Meetings •• Interactive meetings with integrated voice conferencing; high-definition video; and file, application,
and desktop sharing
•• Easy management of time-intensive meeting tasks
•• Ability to meet online with mobile devices and multiple platforms
•• Integration with existing tools and processes
•• Tight security and policy controls without complex administration
Main Features and Benefits
•• Rich, Interactive Meetings
◦◦ File, application, and desktop sharing: Easily collaborate on any project by sharing content online in real
time.
◦◦ Video: View the exceptionally crisp and clear high-definition (HD) video of the Active Speaker with up
to 720p screen resolution. See up to seven simultaneous webcam video feeds with voice-activated
switching.
◦◦ Comprehensive multimedia experience: Share video files in real time and incorporate multimedia into
presentations.
◦◦ Integrated voice conferencing: Choose toll or toll-free with call-in or call-back or voice-over-IP (VoIP)
calling.
•• Streamline the Entire Meeting Process with Meeting Spaces
◦◦ Persistent, centralized meeting spaces: Share agendas, documents, meeting notes, action items, and
recordings before, during, and after the meeting.
◦◦ Document library and file sharing: Manage files in folders, with version control, comments, and indexed
searches for all content.
◦◦ Access a full array of WebEx collaboration solutions: Easily link to Cisco WebEx Training Center, Cisco
WebEx Event Center, and Cisco WebEx Support Center.
•• Meet Online on Any Device
Chapter 4: Collaboration
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Collaboration
•• Desktop video calling
•• High-quality video with rich telephony features on their Windows PCs
•• Transparent integration with desktop IP phone or Cisco IP Communicator for
familiar phone interface
◦◦ Mobile meetings: Attend meetings on an iPhone, Android, iPad, and other wireless or third- and fourthgeneration (3G and 4G, respectively) mobile phone and tablet devices.
◦◦ Cross-platform support for Windows, Macintosh, and Linux
◦◦ Network-based recording: Record meetings with session content and audio.
•• Map to Everyday Processes and Protect Investments
◦◦ Desktop integration: Initiate meetings instantly from Microsoft Office, Microsoft Outlook, and a variety of
integrated instant messaging solutions.
◦◦ Ease of administration and maintenance: Manage users and enforce corporate policy controls with a
single identity across services for each user.
◦◦ Application-programming-interface (API) integrations: Easily integrate existing applications with WebEx
Meetings using open APIs.
•• Highly Secure, Reliable Access Anywhere, Anytime
◦◦ Data privacy and security safeguards: WebEx Meetings offers a variety of security options—from
meeting password protection through single-sign on (SSO), end-to-end data encryption, and strict
network and data center security—to ensure the highest levels of privacy and data integrity.
◦◦ Reliability and performance: Cisco WebEx cloud uses highly secure data centers located strategically
near major Internet access points worldwide, routing data, audio, and video on dedicated, highbandwidth fiber to eliminate lag time and interruptions.
Business Benefits of Web Conferencing
•• Cost-efficient: Reduce the overall cost of business with software-as-a-service (SaaS)-based efficiencies
both within IT and throughout the organization:
◦◦ Reduce travel costs: Save time and money without the need for travel.
◦◦ No large initial investment
◦◦ No hardware, software, or maintenance costs
◦◦ No implementation costs
◦◦ Scalable operational expense
◦◦ No additional resources needed to maintain
•• Increase productivity:
◦◦ Meet anywhere, anytime on any device worldwide.
◦◦ Meet on the road with mobile apps.
◦◦ Keep projects on track even when important individuals cannot attend in person.
◦◦ Eliminate the need for lengthy review cycles over email.
◦◦ Keep all of your employees within instant reach of easy communications that optimize productivity.
•• Improve business process efficiencies and accelerate growth:
◦◦ Make faster, better-informed decisions.
◦◦ Increase speed to market of new products and ideas.
◦◦ Accelerate projects, new product development, and release cycles
◦◦ Build tighter relationships.
◦◦ Take advantage of and integrate existing investments for a smooth collaboration experience.
◦◦ Collaborate with customers, partners, and suppliers regardless of location.
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps12584/​index.html
Cisco WebEx Meeting Center
Cisco WebEx Meeting Center allows business professionals to meet online to present information, share
applications, and collaborate on projects with customers, partners, and colleagues, worldwide, just as if you
were face-to-face. Schedule meetings in advance or start an instant online meeting and invite people to join
you by email or instant messaging (IM). Cisco WebEx Meeting Center enables companies to extend their
business models over the web in a high-touch yet low-cost manner anywhere, on any device.
Ideal for Companies That Need These Features
Cisco WebEx Meeting
Center
4-14
•• Ability to meet with remote colleagues, customers, and partners online to share presentations and
collaborate through a rich, real-time meeting experience
•• Anywhere, anytime meeting access through multiple platforms and mobile devices
•• Enterprise integration of existing Cisco investments such as Cisco Jabber, Cisco WebEx Social,
Cisco Unified MeetingPlace, Cisco TelePresence, and more
•• Software as a Service (SaaS) delivery model that allows IT to deploy a global web conferencing
solution quickly, eliminating the need for a large initial investment in hardware or additional
resources to maintain the infrastructure
•• A secure and reliable method to collaborate both inside and outside the firewall
Chapter 4: Collaboration
Main Features and Benefits
Business Benefits of Web Conferencing
•• Cost-efficient: Reduce the overall cost of business with Software-as-a-Service (SaaS)-based efficiencies
both within IT and throughout the organization:
◦◦ Reduced travel costs: Save time and money without the need for travel.
◦◦ No large initial investment
◦◦ No hardware, software, or maintenance costs
◦◦ No implementation costs
◦◦ Scalable, operational expense
◦◦ No additional resources required to maintain
•• Increase productivity:
◦◦ Meet anywhere, anytime on any device worldwide.
◦◦ Meet on the road with mobile apps.
◦◦ Keep projects on track even when important individuals cannot attend in person.
◦◦ Eliminate the need for lengthy review cycles over email.
◦◦ Keep all of your employees within instant reach of easy communications that optimize productivity.
•• Improve business process efficiencies and accelerate growth:
◦◦ Make faster, better-informed decisions.
◦◦ Increase speed to market of new products and ideas.
◦◦ Accelerate projects, new product development, and release cycles
◦◦ Build tighter relationships.
◦◦ Use and integrate existing investments for a smooth collaboration experience.
◦◦ Collaborate with customers, partners, and suppliers regardless of location.
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps10409/​index.html
Chapter 4: Collaboration
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Collaboration
•• Integrated live audio, high-definition (HD) video, and data: Offer a rich meeting experience with integrated
audio and high-quality video that enables participants to focus on the content being presented while also
easily identifying who is speaking.
•• Multimedia presentations: Create dynamic multimedia presentations using powerful presentation
techniques such as animations, Macromedia Flash, audio, and video to deliver a true presentation
experience.
•• High-definition video: See up to six participants at a time in HD (up to 720p), full-screen video mode with
Active Speaker switching that focuses on the person talking.
•• Powerful presentation and annotation tools: Presenters and participants can show documents,
applications, or their desktops in real time. Control can be passed to participants so that they can share
their desktops or annotate yours.
•• Mobility: Join WebEx meetings on mobile devices such as the Android, BlackBerry, iPhone, and iPad.
•• Desktop integration: Initiate meetings instantly from Microsoft Office, Microsoft Outlook, Lotus Notes, and a
variety of instant messaging solutions, including Cisco WebEx Connect and the Cisco Jabber messaging
integration platform.
•• Enterprise integration: Use single sign-on to access WebEx Meeting Center and other enterprise
applications integrated with WebEx meeting applications.
•• Cisco WebEx Network-Based Recording (NBR): Record meetings for future reference, training, or demos.
•• Enterprise policy management: Cisco WebEx Site Administration allows IT to enforce security policy at all
levels: enterprise, group, or individual.
•• Meeting platform you can trust: Cisco WebEx meeting applications run on the Cisco WebEx Cloud—a
high-performance, global network that gives you the fast, reliable, highly secure performance you need.
•• Integration with existing Cisco investments: Cisco Jabber, Cisco WebEx Social, Cisco Unified
MeetingPlace, and Cisco TelePresence solutions; Cisco solutions for optimizing connections; and Cisco
WebEx Node for the Cisco ASR 1000
Cisco WebEx Training Center
Cisco WebEx Training Center is a virtual online classroom solution. This hosted online training solution
enables you to deliver dynamic, interactive instruction to anyone with web access. You get flexible, easyto-use tools that encourage interaction, engage learners, and enhance information retention. With Training
Center, you can significantly decrease the cost of delivering live training while extending the frequency and
reach of your training initiatives.
Ideal for Companies That Need These Features
Cisco WebEx Training
Center
•• Online classroom for interactive training and e-learning
•• High-definition video
•• Integrated polls, tests, and quizzes
•• Virtual breakout sessions and hands-on lab
•• Threaded Q&A and chat
•• Advanced registration management and rich reporting
•• Small and large capacity training (up to 1,000 participants)
Main Features and Benefits
•• Use new high-definition (up to 720p) video to enhance instructor-audience interaction and provide live
demonstrations. Self-adjusting video quality adapts to individual equipment and bandwidth conditions.
•• Promote collaborative learning with virtual breakout sessions that allow students to break into small groups
to work on projects, role-play, or develop case studies. Instructors can roam from group to group to provide
guidance and support.
•• Track questions and document associated responses with a threaded Q&A session. The instructor can
assign panelists to answer questions while the session continues. Panelists can prioritize questions,
display answers publicly or privately, or assign questions to a colleague.
•• Keep learners engaged and involved with Quick Response tools that make it easy for instructors and
learners to communicate. These tools allow students to interact with instructors and other students with the
click of an icon.
•• Accelerate the rollout of new software applications and tools by providing learners with access to remote
lab computers for hands-on technical training. Hands-on Lab sessions may be conducted during live
training sessions or on-demand.
•• Gauge individual and overall group attentiveness at any point with a visual attention indicator visible only
to instructors or panelists. Postsession attendee reports indicate the ratio of attendee attention to session
duration and the duration that an attendee was in the session.
•• Assess the understanding and ability of your learners to apply your training with the integrated Testing
Engine. Deliver tests before, after, or during live training sessions, and integrate with CiscoWorks LAN
Management Solution (LMS) systems.
•• Take full advantage of Cisco WebEx Integrated Audio to simplify the scheduling and management of audio
sessions for your live online training programs. Innovative features such as Active Talker allow instructors
and students to see who is speaking, promoting personal interactions and enabling instructors to “spot”
audio distractions (hold music) and mute the line to minimize interruptions.
•• Deliver live interactive training to learners regardless of their computing platform, with multiplatform
support for Windows, Mac, Linux, and UNIX.
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps10410/​index.html
Cisco WebEx Event Center
Cisco WebEx Event Center is an online event-management application for staging large-scale online events
and web seminars. Cisco WebEx Event Center allows you to manage the entire online event lifecycle from
planning, promoting, and presenting to follow-up and analysis. Whether you need to increase your lead
numbers, launch a new product, or hold all-hands company meetings, Cisco WebEx Event Center can help
you cost-effectively target the right people—worldwide.
Ideal for Companies That Need These Features
Cisco WebEx Event
Center
4-16
•• Ability to deliver marketing events and corporate events to a large audience over the web
•• Comprehensive online event management with registrations, promotions, and follow-ups
•• Robust online event session features for high-quality, professional event production
•• Software-as-a-service (SaaS) delivery model that allows them to deploy web-based event
management over the web, eliminating the need for hardware and resources to maintain the
infrastructure
•• Secure and reliable method to conduct events both inside and outside the firewall
Chapter 4: Collaboration
Main Features and Benefits
•• Sophisticated event management features: From customizable HTML templates and event registration
forms to automated lead management and lead scoring, Cisco WebEx Event Center has the features
you need for a successful webcast that delivers the results you want and allows you to integrate to your
customer-relationship-management (CRM) application, such as Salesforce.com.
•• Higher return on investment (ROI): Extend the life of your events with Cisco WebEx Network Based
Recording (NBR). With a simple click, you can record all your events, which are then available for replay.
Choose from multiple options such as requiring registration or destination URL, or even posting surveys.
•• Webcast platform you can trust: When the technology fails there is no makeup session. Rest assured; all
Cisco WebEx events run on the Cisco WebEx Collaboration Cloud, helping ensure security, reliability, and
performance.
•• Audio broadcast: Cisco WebEx Event Center offers multiple audio options to meet your event needs and
budget. Audio broadcast allows presenters to deliver over a regular telephone while the event participants
listen through their computers.
•• Multiplatform: Let your prospects join your event on the platform of their choice: Windows, Mac, Linux, or
UNIX.
http:/​/​www.cisco.com/​en/​US/​products/​ps10411/​index.html
Cisco WebEx Support Center
Cisco WebEx Support Center helps quickly resolve support problems for remote users. Cisco WebEx
Support Center provides real-time technical support to employees and customers anywhere in the world,
decreasing downtime and increasing productivity. Tech support representatives can perform fast fixes,
quickly resolve remote support problems, manage remote devices, and accelerate diagnosis and problem
solving from anywhere in the world—without costly onsite service visits. Cisco WebEx Support Center
delivers more personalized service and technical support with high-quality video.
Ideal for Companies That Need These Features
Cisco WebEx Support
Center
•• Ability to remotely deliver technical support
•• Reduced support time and cost with the ability to escalate a problem instantaneously for ondemand personalized support
•• Software-as-a-service (SaaS) delivery model that allows deployment of a remote support solution
over the web, eliminating the need for hardware and resources to maintain the infrastructure
•• Secure and reliable method to deliver technical support both inside and outside the firewall
Main Features and Benefits
•• Remotely access and manage computers: With Cisco WebEx Remote Support and Cisco WebEx Remote
Access, you can remotely support and access computers anywhere in the world through the Internet,
without the need to access firewalls and open ports on the customer site.
•• Cross-platform compatibility: Customers are supported on multiple platforms: Windows, Mac, Linux, and
UNIX.
•• Inbound request management: Customers can initiate a session with a button on your website, product, or
email signature. The session automatically routes to a technical support representative’s (TSR’s) queue or
a customized request form.
•• File transfer: You can drag and drop files to and from a customer’s system to patch or update.
•• You can sign on to a customer’s machine as an administrator.
•• Integrated voice over IP (VoIP) and high-quality video: You can speak with customers in a teleconference
or by integrated VoIP. This feature provides more personalized support using live high-quality video.
•• Chat: You can chat with several TSRs and customers at once.
•• Multisession client: You can easily support multiple customers at once from a tabbed client interface.
•• System information: You can collect system information with one click. Then you can print and save the
information for future reference.
•• Reboot and reconnect: You can maintain the same session even after reboot and in safe mode.
•• You can bring in subject-matter experts easily and transfer the session or add others to the conference.
•• Cisco WebEx Network Based Recording (NBR): All support interactions can be recorded for auditing,
tracking, and security purposes. Both audio and visual support session details are recorded.
•• You can measure and improve a support organization’s performance with detailed reporting.
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps10412/​index.html
Chapter 4: Collaboration
4-17
Collaboration
For More Information
Cisco WebEx Cloud Connected Audio
Whether you are a current WebEx customer, or in the process of moving to one or more WebEx conferencing
applications to deliver the type of dynamic, multimedia meeting experience that your users expect, adding
Cisco® WebEx Cloud Connected Audio can save you money. Designed for enterprise organizations that are
seeing a minimum of 1.5 million minutes of audio conferencing per month, WebEx Cloud Connected Audio
manages the audio conferencing traffic for your WebEx conferencing over a direct connection between your
data center and ours. As a result, this WebEx solution can deliver audio conferencing services more cost
effectively.
With Cisco WebEx Cloud Connected Audio, you can:
•• Reduce transport costs with direct connection from your IP telephony infrastructure to the Cisco
Collaboration Cloud
•• Budget for audio costs on a more predictable basis by changing from per-minute usage to port-based
pricing
•• Utilize your existing investment in IP telephony infrastructure and Cisco Unified Communications Manager
(CUCM)
Benefits for Your Organization
•• Confidently predict and budget audio conferencing costs with per-port pricing
◦◦ For the first time, using per-port pricing you can predict and budget your monthly audio conferencing
costs
◦◦ Eliminate PSTN transport and termination charges for all on-net calling
•• Reduce administration and management overhead
◦◦ Eliminate the ongoing administration overhead associated with traditional on-premise audio
conferencing—management of audio bridging equipment is handled by Cisco in our data center
•• Gain greater scalability and fast access to the latest technology
◦◦ Easily scale audio conferencing capacity to your actual needs, even as those needs change over time,
rather than the over-provisioning or under-provisioning required with full on-premise models
◦◦ Take advantage of future enhancements and upgrades without any additional deployments
•• Protect and build on existing Unified Communications investments
◦◦ Extend your investment in CUCM and your IP telephony infrastructure to add audio conferencing
capabilities
•• Native integration delivers the full conferencing experience to users
◦◦ Cisco WebEx Cloud Connected Audio is natively integrated with Cisco WebEx web conferencing
applications, including WebEx Meetings, WebEx Meeting Center, WebEx Training Center, and WebEx
Support Center
◦◦ Native integration provides the same powerful user experience that has made Cisco WebEx the
market-leading conferencing solution
For More Information
http:/​/​www.cisco.com/​go/​cwcca
Cisco WebEx Advanced Services
Customers get more from their WebEx investment with help from WebEx Advanced Services. Cisco WebEx
Advanced Services are a comprehensive suite of offerings specifically designed to help customers achieve
organizational objectives and maximize the return on their WebEx investment. The top priority is to help
customers use WebEx meetings more successfully. The WebEx Advanced Services team has deep domain
expertise and extensive industry experience. WebEx Advanced Services offers valuable assistance with WebEx
deployment, collaboration adoption, and integration with your business processes, technologies, and culture.
•• Planning, design, and implementation offers include collaboration readiness assessment, technical
implementation services, adoption management services, integration services, and optimization services.
•• Event collaboration services offers include virtual events, video streaming, and conferencing services.
•• Learning offers include product training courses, product mastery programs, and virtual classroom
instruction courses.
Main Features and Benefits
•• Scalable collaboration design details and targeted communication activities that promote enterprise
adoption
•• Solutions to complex deployment and configuration requirements to support business goals and enhance
productivity
•• Ability to deliver marketing events and corporate events to a large audience over the web
4-18
Chapter 4: Collaboration
•• Comprehensive online event management with registrations, promotions, and follow-ups
•• Robust online event session features for high-quality, professional event production
For more information about Cisco WebEx Advanced Services, visit:
http:/​/​cisco.com/​en/​US/​prod/​ps10352/​advanced_services.html.
Customer Care
Cisco Unified Contact Center Enterprise
This combination of customer and contact center data is processed through user-defined routing scripts that
graphically reflect your company’s business rules, enabling Cisco Unified Contact Center Enterprise to route
each contact to the right place. Wherever an agent is based, the system delivers a rich set of call-event and
customer-provided data as a contact arrives, personalizing service and increasing efficiency. Throughout the
process, distributed fault tolerance helps ensure uninterrupted operation, and rich reporting provides the
business intelligence necessary to effectively run your contact center.
Ideal for Companies That Need these Features
Cisco Unified Contact Center
Enterprise
•• Single contact center solution to support agents located in multiple locations, including
formal contact centers, branch offices, and home agents
•• Single contact center solution to support inbound, outbound, email, and web
collaboration channels
•• A fully redundant solution
Cisco Packaged Contact Center
Enterprise (Packaged CCE)
•• A predesigned, bounded deployment model of Cisco Unified Contact Center
Enterprise
•• A fully redundant solution
Main Features and Benefits
•• Cisco Unified Contact Center Enterprise offers full scalability from less than a hundred to thousands of
seats; it supports multisite contact centers and customer-relationship-management (CRM) integration.
•• Carrier-class, distributed fault tolerance helps ensure uninterrupted operation.
•• Multichannel interaction is possible, including web collaboration with chat and callback, email, voicemail,
and fax routing.
•• Universal queue coordinates enables agents to work on multiple tasks from various channels while
allowing the agent to be interrupted with high-priority tasks as required.
•• The solution provides continuous-contact call detail records.
•• The solution provides common agent and supervisor desktops across all Cisco customer-interactionmanagement products.
•• The solution provides real-time and historical data necessary for mission-critical contact center
reporting across all media types. Standard reporting is offered by the Cisco Unified Intelligence
Center, and with the availability of the underlying data model and schema, custom reports can easily be
developed.
•• Support for custom call treatment for calls in queue includes support for music in queue and custom
messaging; a standard screen pop allows any caller-entered information to be forwarded to the agent.
•• Cisco Unified Contact Center Enterprise supports agent-supervisor interaction through chat; agentsupervisor messages are predefined.
•• The solution offers enterprise presence integration through Cisco Unified Expert Advisor and Cisco Agent
Desktop to tie in or extend intelligently routed calls to knowledge workers or informal agents.
•• The solution provides integration into a broader unified communications management infrastructure,
Cisco Unified Analysis Manager, which helps analyze the condition and health of every component in the
solution and assists in call-path analysis, trace setting, and log collection.
Packaged CCE
•• The Packaged CCE solution provides a simplified management interface, smaller hardware footprint, and
reduced time to install, while benefiting from the rich features of Cisco Unified Contact Center Enterprise
and Cisco Unified Customer Voice Portal. The solution comes packaged with Cisco Unified Intelligence
Center for comprehensive reporting and Cisco Finesse desktop software for an enhanced, nextgeneration desktop experience.
Chapter 4: Collaboration
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Collaboration
Cisco Unified Contact Center Enterprise segments customers, monitors resource availability, and delivers
each contact to the most appropriate resource in the enterprise. The software profiles each customer contact
using related data such as dialed number and calling line ID, caller-entered digits, data submitted on a web
form, and information obtained from a customer database lookup. Simultaneously, the system monitors the
resources available in the contact center to meet customer needs, including agent skills and availability,
interactive-voice-response (IVR) status, and queue lengths.
Selected Part Numbers and Ordering Information
IPCE-BUNDLE
Requires the purchase of one CCE Server license. This license entitles the user to deploy
the following necessary components: (redundant) Router; (redundant) Logger; (redundant)
Communications Manager Peripheral Gateway(s); (redundant) IVR Peripheral Gateway(s) for
connection to Cisco Self-Service and Queuing (IVR) systems, CVP and IP-IVR (non-Cisco
IVRs require third-party IVR port licenses); Administrative workstation(s); Historical database
server(s); WebView Reporting server and reporting user connections; Internet Script Editor
(ISE) server and ISE user connections; application gateways; (redundant) CTI server for thirdparty CTI connections (only for non-agent desktop application)
IPCE-SVR
Contact Center Enterprise server license
CCE-PAC-BUNDLE
Packaged CCE Bundle SKU
For More Information
Cisco Unified Contact Center Enterprise http:/​/​www.cisco.com/​go/​ipcc
Cisco Packaged Contact Center Enterprise http:/​/​www.cisco.com/​en/​US/​products/​ps12586/​index.html
Cisco Unified Contact Center Express
Cisco Unified Contact Center Express provides easy-to-deploy, easy-to-use, highly available, and
sophisticated customer interaction management for 1 to 400 agents by supporting a highly available
virtual contact center with integrated self-service applications across multiple sites secured with Cisco
Security Agent. All Cisco Unified Contact Center Express solutions are tightly integrated with Cisco Unified
Communications Manager.
Ideal for Companies That Need these Features
Cisco Unified Contact
Center Express
•• Contact-center-in-a-box that delivers intelligent routing, call treatment, network-to-desktop
and computer telephony integration (CTI), and integrated self-service for customer contact
management over an IP infrastructure
•• Ability to handle email-based contacts and provide outbound dialing support
•• Sophisticated workforce management, quality management, and compliance recording
•• Ability to integrate multiple Cisco Unified Contact Center Express systems in the cloud under
the control of Cisco Unified Intelligent Contact Management, including pre- and postrouting and
centralized reporting
•• Redundancy with high availability
Cisco Unified Contact Center Express is a virtual contact center that is easy to deploy, configure, and
manage. It is available in three different packages (Standard, Enhanced, and Premium) to help ensure the
right match with your business requirements. This interactive-voice-response [IVR] self-service solution
is fully integrated with contact center operations, including the ability to deploy advanced self-service
technologies such as Automatic Speech Recognition (ASR) and Text to Speech (TTS).
Main Features and Benefits
•• Cisco Unified Contact Center Express reduces business costs while improving customer response by
providing sophisticated and distributed automatic-call-distributor (ACD), interactive-voice-response (IVR),
computer-telephony-integration (CTI), and agent and desktop services.
•• The solution offers numerous sophisticated options traditionally associated with enterprise contact
centers, including the ability to handle email-based contacts, presence integration, outbound preview
dialing, and a complete workforce-management solution.
•• Administration is browser-based, integrating with Cisco Unified Communications Manager browser-based
administration.
•• The solution provides ongoing contact call detail records.
•• The standard screen allows any caller-entered information to be forwarded (through a screen pop) to the
agent.
•• The solution provides predefined or custom historical reports; real-time reports are provided within the
agent and supervisor desktops.
•• High-availability redundancy for dual server cluster deployments is supported, including support for
automatic failover of inbound voice ACD, IVR, and desktop services, as well as database replication and
failover and load-balanced redundancy for historical reporting and on-demand recording.
•• High availability over the WAN (HAoWAN) and switching between Cisco Unified Contact Center Express
8.0 HAoWAN and high availability over the LAN (HAoLAN) are supported.
•• This complete, enterprisewide, scalable unified contact center solution works in the Cisco Customer
Interaction Network.
•• Cisco Unified Contact Center Express 8.0 and later versions support deployment in an appliance model
on Linux-based operating systems. The appliance model is a secure, resilient, and robust model that is
less complex and provides for faster installs, easier upgrades, and less-frequent patching.
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Chapter 4: Collaboration
•• Cisco Unified Contact Center Express fully supports agent-supervisor interaction through chat and
predefined messages.
•• The solution offers full IP call queue points and prompts; it collects voice interaction capabilities.
•• Optional Automatic Speech Recognition (ASR) and Text-to-Speech (TTS) capabilities are available.
•• The solution supports custom call treatment such as music for calls in queue.
•• The Cisco Mobile Supervisor feature enables mobile supervisors to receive real-time reports on their
Apple iPhone or iPod Touch.
Selected Part Numbers and Ordering Information
CCX-90-SRVRS-MEDIA
CCX 9.0 NEW Deployment-Appliances, Servers, Media Kits
L-CCX-90-NEW
CCX 9.0 NEW Deployment-Product, UCSSeDelivery LICENSES ONLY
L-CCX-90-ADDON
CCX 8.5 ADDON Deployment-Product, UCSSeDelivery LICENSES ONLY
For More Information
http:/​/​www.cisco.com/​go/​ipccexpress
Cisco Unified Intelligence Center is a web-based GUI that provides real-time and historical reporting in an
easy-to-use, wizard-based application for Cisco Unified Contact Center Enterprise. It allows contact center
supervisors and business users to report on the details of every contact across all channels in the contact
center from a single interface.
Built on a robust and extensible Web 2.0 framework, Cisco Unified Intelligence Center allows customers
to extend the boundaries of traditional contact center reporting to an information portal where data can be
easily integrated and shared throughout the organization.
Two versions of Cisco Unified Intelligence Center are available: Cisco Unified Intelligence Center Standard
and Premium. Cisco Unified Intelligence Center Standard software is included as part of the Cisco Unified
Contact Center Enterprise software kit. Cisco Unified Intelligence Center Premium includes advanced
features and the ability to create new reporting queries and access other external databases and data
sources.
Ideal for Companies That Need these Features
Cisco Unified
Intelligence Suite
•• Powerful web-based reporting platform that is as flexible as it is intuitive
•• The ability to report on the details of every contact across all channels from a single interface,
regardless of the resources involved
Main Features and Benefits
•• Cisco Unified Intelligence Center offers real-time and historical reporting in an easy-to-use, wizard-based
interface.
•• The solution offers a variety of presentation formats such as interactive grids, charts, webpages, and RSS
feeds.
•• Administrators can control access to features, reports, and data by granting privileges to individual users
or groups of users.
•• The solution offers integrated reporting for any data source, including third-party automatic call
distributors (ACDs), Cisco Unified Workforce Management, customer relationship management (CRM),
and Quality Management products.
•• The solution offers the ability to move between reports through hyperlinks providing comprehensive
navigation capabilities.
•• Advanced navigation capabilities allow customers to link multiple reports, including the ability find more
details across data sources for maximum flexibility.
Selected Part Numbers and Ordering Information
IPCE-SVR-ADDON
CCEH-CUIC8-PREM
CCEH-CUIC8-STD
Cisco Unified Intelligence Center Standard and Premium licenses
For More Information
http:/​/​www.cisco.com/​go/​ccreports
Chapter 4: Collaboration
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Collaboration
Cisco Unified Intelligence Center
Cisco Unified Customer Voice Portal
The Cisco Unified Customer Voice Portal (Unified CVP) integrates with both traditional time-division
multiplexing (TDM) and IP-based networks to provide an unparalleled call-management and call-treatment
solution with speech-enabled interactive voice response (IVR) that can use information available on the
corporate web server. With support for Automatic Speech Recognition (ASR) and Text-to-Speech (TTS)
capabilities, callers can obtain personalized answers to complex questions and can conduct business in new
and innovative ways—with or without a live agent. The Cisco Unified CVP solution offers a unique capability
of providing the voice processing on Cisco Integrated Services Routers and access servers, allowing
the same self-service application to be deployed at a retail office or at large customer call centers, thus
significantly reducing customers’ bandwidth usage.
Ideal for Companies That Need These Features
Cisco Unified
•• Offset high costs associated with assisted-service contact center agents by directing more
Customer Voice Portal
customer interactions to automated self-service
•• Improved effectiveness of automated self-service at lower cost by treating calls at the most
effective location
•• A consistent customer experience across self-service (web and phone) and assisted-service
environments
Main Features and Benefits
•• Cisco Unified Customer Voice Portal (Unified CVP) can play prerecorded announcements and prompts
to callers, supporting a wide variety of informational and self-service applications. Streaming audio is also
supported (with Real-Time Streaming Protocol [RTSP]), allowing play of live audio sources.
•• Cisco Unified CVP supports web services interfaces such as Web Services Description Language
(WSDL) and Simple Object Access Protocol (SOAP), enabling real-time integration with web-enabled
business applications.
•• In addition to its self-service and queuing capabilities, Cisco Unified CVP possesses powerful Session
Initiation Protocol (SIP)-based call control to instruct the IP network where to route the call. This control can
include call transfer to an agent, interactive voice response (IVR), automatic call distributor (ACD), private
branch exchange (PBX), or a carrier network, providing a wealth of customer service options.
Selected Part Numbers and Ordering Information
CVP-90-SERVER-SW
CVP9.0 Server Software
CVP-STU-90=
CVP Studio 9.0
CVP-9X-PTS
CVP9.X Self-Service Port License
For More Information
http:/​/​www.cisco.com/​go/​cvp
Cisco Customer Care Services
Services delivered by Cisco and our partners can help you create unique customer experiences. Designed
to help transform your customer relationships, our solutions complement your in-house skills and help
achieve operational efficiency. Our services can help contact centers maximize customer relationships,
enable richer collaboration, and accelerate technology innovations to gain and sustain competitive
advantage.
For more information, visit
http:/​/​www.cisco.com/​go/​uccservices.
Cisco SocialMiner Social Media Customer Care Solution
Consider first the explosion of the social web. From Twitter to Facebook, people worldwide are engaging in
an ever-increasing number of online conversations and interactions. Part of that conversation is consumers
talking about the companies with which they do business. Sometimes they say good things, and sometimes
they complain. The question is: are companies listening? And can enterprises react to both the good and the
not-so-good information coming from customers in social media?
The Cisco SocialMiner social media customer care solution enables all companies to incorporate the ability
to listen to and respond to customer conversations originating in the social web. This proactive response can
benefit your company in numerous ways, from delighting customers with responses to concerns or questions
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Chapter 4: Collaboration
to managing a complaint or product problem that could potentially damage your brand. In addition, the social
media web is full of potential customers asking for advice about a product or service. With Cisco SocialMiner
software, your company can offer advice and product information to aid in decision making, create brand
recognition, and possibly gain a new customer.
The Cisco SocialMiner solution can help your company enhance customer service, improve customer loyalty,
add new customers, and protect your brand.
Ideal for Companies That Need These Features
Cisco SocialMiner
•• Ability to proactively respond to customers and prospects communicating through public social
social media customer
media networks such as Twitter and Facebook or other public forum or blogging sites
care solution
•• A solution that provides social media monitoring, queuing, and workflow to organize customer
posts on social media networks and deliver them to your customer care team
•• Ability to respond to customers in real time through the same social network they are using to
communicate
Main Features and Benefits
Selected Part Numbers and Ordering Information
CCEH-CCP-SVR-LIC
SocialMiner Server
CCEH-SMMEDIA90-K9=
CCX 9.0 Qty 1 SocialMiner Media Kit - NO LICENSES
CCEH-SMMEDIA90-K9
Media Kit for SocialMiner 9.0
For More Information
http:/​/​www.cisco.com/​go/​socialminer
Cisco Finesse Agent Desktop
The customer service group in your business or organization can handle thousands of inquiries from
customers and prospects every day. It is up to your customer service representatives to quickly and
efficiently respond with the information requested to meet the needs of the person looking for information.
To operate efficiently and effectively, customer service representatives in your organization need to employ
numerous different applications and have immediate access to a wealth of information. In the course of
responding to your customers, representatives constantly switch between applications when searching for
information. This process takes time—time that your customers spend waiting.
The Cisco Finesse Agent Desktop meets this challenge by creating a personalized desktop work
environment using a web-based interface. The Cisco Finesse desktop provides a single, customizable
cockpit that enables the customer care representatives to take advantage of multiple assets and information
sources to assist customers.
Chapter 4: Collaboration
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Collaboration
•• Social here feeds:
◦◦ Feeds are configurable sources to capture public social contacts that contain specific words, terms, or
phrases.
◦◦ Feeds enable you to search for information on the public social web about your company’s products,
services, or area of expertise.
◦◦ Cisco SocialMiner software supports the following types of feeds: Really Simple Syndication (RSS),
Facebook, and Twitter.
•• Campaign management:
◦◦ Groups feeds into campaigns to organize all posting activity related to a product category or business
objective
◦◦ Produces metrics on campaign activity
◦◦ Provides the ability to configure multiple campaigns to search for customer postings about specific
products or services
◦◦ Groups social contacts for handling by the social media customer care team
◦◦ Enables filtering of social contacts based on preconfigured campaign filters to focus campaign
searches
•• Route and queue social contacts:
◦◦ Enables routing of social contacts to skilled customer care representatives in the contact center
◦◦ Draws on expertise in the enterprise by allowing multiple people in the enterprise to work together to
handle responses to customer postings through shared work queues
◦◦ Enables automated distribution of work to improve efficiency and effectiveness of social media
engagement
Fast, efficient, accurate service results in happy, satisfied, and loyal customers who will return to do business
with you again—and it saves operational costs for your business.
Ideal for Companies That Need These Features
Cisco Finesse Agent
Desktop
•• A next-generation agent and supervisor desktop designed to provide a collaborative experience
that improves the customer experience by enhancing customer service representative
experience
•• Standards-compliant, low-cost agent and supervisor desktops that smoothly integrate with the
Cisco Collaboration portfolio
Main Features and Benefits
•• Thin-client desktop:
◦◦ Enables desktop development using industry standards, providing an easily customizable desktop
user interface for Cisco Unified Contact Center Enterprise agents and supervisors
◦◦ Offers contact center agents and supervisors access to the functions they need through Cisco Pulse
OpenSocial gadgets, enabling enterprises to implement a completely thin contact center desktop with
all the power and customization capabilities of traditional thick-client applications
•• Web 2.0 Software Development Kit:
◦◦ Allows customers to create next-generation applications or integrations to Cisco Unified Contact
Center Enterprise
◦◦ Offers a powerful, broadly applicable Web 2.0-based application programming interface (API) for
use with gadget-based applications provided by Cisco with the SDK; custom-built gadget-based
applications; third-party desktop applications; and wallboard and workforce management products
•• Open Web 2.0 application programming interfaces (APIs):
◦◦ Simplify the development and integration of value-add applications by Cisco partners
◦◦ Open the traditionally closed or proprietary world of desktop applications
◦◦ Minimize the need for detailed desktop development expertise using APIs that hide the complexity of
the underlying architecture and functions
◦◦ Enable Cisco partners to take advantage of pervasive web developer talent to create new and modify
existing desktop gadget applications
For More Information
http:/​/​www.cisco.com/​go/​finesse
Cisco MediaSense
Contact centers handle thousands of customer conversations a day, but unfortunately much of the
enterprise intelligence that could be gleaned from those conversations is never used—because it is either
too expensive to capture or too difficult to mine for useful information. Cisco MediaSense solves these
challenges by recording conversations on the network, rather than a device, simplifying the architecture,
lowering costs, and providing optimum scalability.
Just as important, the MediaSense network-based recording approach allows the captured media to be
quickly available to different applications, regardless of location, through simple application programming
interfaces (APIs). These interfaces implement open web standards, enabling a new ecosystem of
applications from Cisco technology partners that can gather useful information from conversations, either in
real time or afterward. Such information can provide insights into caller concerns, guiding customer service
agents toward speedy first-call resolution, thereby improving agent productivity while increasing customer
satisfaction.
Ideal for Companies That Need These Features
Cisco MediaSense
•• Highly efficient, cost-effective platform to record a variety of media to comply with regulatory
requirements
•• Support for optional third-party analytics applications that analyze conversations and provide
guidance to customer care agents in real time to improve handling of caller concerns
Main Features and Benefits
•• Cisco MediaSense performs dual audio stream recording of conversations (that is, it records both sides of
the conversation as separate but correlated entities), facilitating speech analytics.
•• Audio recording is lossless (that is, no data is thrown out), helping ensure that each recording is of the
highest quality.
•• Application programming interfaces (APIs) simplify the development and integration of value-added
applications by Cisco partners.
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Chapter 4: Collaboration
•• APIs are at a high or conceptual level, in effect hiding the complexity of the underlying architecture
and functions and minimizing the need for detailed telephony or recording expertise, thereby allowing
Cisco partners to take advantage of pervasive web developer talent to create speech and video search,
playback, analytics, and live monitoring applications.
Selected Part Numbers and Ordering Information
MCP-SVR-SW-K9
MediaSense Server Software
MCP-BASE-LIC
MediaSense Base License
MCP-CORE-AUD-LIC
MediaSense Audio recording port
Enterprise Social Software
Services that Support Enterprise Social Software
For more information
visit http:/​/​www.cisco.com/​go/​collaborationservices.
Cisco WebEx Social
Cisco WebEx Social is a people-centric collaboration platform that combines the power of social networking,
content creation, and real-time communications. WebEx Social breaks down organizational silos with easier
collaboration across departments and geographies. It helps organizations streamline a multitude of business
processes, such as team collaboration, project management, proposal development, ideation, and employee
onboarding. WebEx Social enables valuable knowledge to be shared across the organization and captured in
one secure, centralized location.
Ideal for Companies That Need These Features
Cisco WebEx Social
•• Securely share content with colleagues and communities
•• Quickly find experts and relevant content
•• Create, capture, and retain intellectual capital and project history in one secure, centralized
location
•• Transition to integrated real-time collaboration, including IM, web conferencing, and voice calling
•• Empower mobile workers with anywhere access to resources and information
•• Flexible deployment model (on-premises and cloud)
Main Features and Benefits
•• Unified post: Easily create and share a post with colleagues and communities. Share virtually any type of
content (files, links, videos, etc.) and set permissions for commenting, forwarding, and editing.
•• Integrated bidirectional email: Create and reply to a post from email. Receive email notifications of updates,
comments, and newly shared posts in WebEx Social.
•• Enterprise social networking: Locate experts and relevant documents, join discussions, and source tribal
knowledge. Features include communities, profiles, suggestions, tagging, search, and Expert Q&A.
•• Unified communications integration: Get one-click access to real-time collaboration tools without leaving
the WebEx Social application.
•• Microsoft Office integration: Simplify collaborative co-authoring and group editing of Microsoft
documents. Update documents and publish to WebEx Social from Word, Excel, or PowerPoint.
•• Native mobile support: Connect to the content of your colleagues via mobile devices
•• Content integration: Protect investments and break down information silos through built-in Microsoft
SharePoint and EMC Documentum integration.
•• Video integration: Share video through prebuilt integration with the Cisco Show and Share video sharing
application.
For more information
visit http:/​/​www.cisco.com/​go/​webexsocial.
Chapter 4: Collaboration
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Collaboration
Deploying an enterprise social software platform across an organization requires unique considerations
from multiple perspectives: technology, business process, and social technology adoption. Cisco Services
provide guiding principles to help you improve productivity and strengthen customer relationships.
IP Communications
Cisco Unified Communications Manager
Cisco Unified Communications Manager is the powerful call-processing component of the Cisco Unified
Communications Solution. It is a scalable, distributable, and highly available enterprise IP telephony callprocessing solution that focuses on lowering the total cost of ownership (TCO) for customers and improving
the user experience of end users and system administrators. Major highlights include:
•• Improves mobility, through extension mobility cross-cluster, plus Secure HTTP (HTTPS) for encrypted
username and personal-identification-number (PIN) transmission
•• Reduces deployment time, realizes quicker return on investment (ROI), lowers ongoing operational costs,
and improves business continuity
•• Provides a dynamic, flexible, network-based Call Admission Control (CAC) engine for voice and video
•• Improves cost savings and collaboration by extending unified communications capabilities outside the
organization
Main Features and Benefits
•• Cisco Unified Communications Manager is available on the Cisco Unified Computing System as well as
on Cisco 7800 Series Media Convergence Server platforms and selected third-party servers.
•• Multiple Cisco Unified Communications Manager servers can be clustered and managed as a single
entity. The application offers scalability from 1 to 40,000 IP phones per cluster, with load-balancing and
call-processing service redundancy. Interlinking allows system capacity to reach 1 million users in a
system of more than 100 sites. The solution aggregates the power of multiple, distributed installations,
enhancing the scalability and accessibility of the servers to phones, gateways, and applications, and triple
call-processing server redundancy improves overall system availability.
•• CAC helps ensure that voice quality of service (QoS) is maintained across constricted WAN links, and
automatically diverts calls to alternate public-switched-telephone-network (PSTN) routes when WAN
bandwidth is not available.
•• Devices can automatically update location information as they move from location to location to improve
CAC and emergency service performance.
•• This solution effectively supports IP phone activities; Cisco Unified Communications Manager Assistant
has been ported to an XML service that can be run on the phone, allowing assistants that handle executive
and manager phones to have increased features without having to rely on a PC to provide the user
interface.
•• Cisco Unified Communications Manager integrates with a Lightweight Directory Access Protocol (LDAP)
directory such as Active Directory to provide required security features.
•• Cisco Unified Communications Manager provides improved call routing to remote phones connected
over a WAN. It allows alternate routing when the WAN is out of bandwidth or out of service. It provides
routing to the originally called phone number through the PSTN or can call an alternate phone such as a
mobile phone during a WAN failure or an out-of-bandwidth situation.
•• Access through a full GUI and a command-line interface facilitates diagnostics. The solution supports all
system management activities such as disk-space monitoring, system monitoring, and upgrades, which
are either automated or controlled. The solution supports basic systems management features such as
starting or stopping services and rebooting the appliance.
•• The solution is preloaded with Cisco Security Agent.
•• An expanded Session Initiation Protocol (SIP) trunk interface conforms to RFC 3261, allowing support
of video calls over the SIP trunk. Cisco Unified Communications Manager supports line-side devices,
including IETF RFC 3261-compliant devices available from Cisco and other manufacturers.
•• The Resource Reservation Protocol (RSVP) agent on a Cisco router extends CAC capability beyond a
hub-and-spoke topology within a cluster.
•• Simple Network Management Protocol (SNMP) support allows managers to set and report traps on
conditions that could affect service and send them to the remote-monitoring systems.
Specifications
Feature
Cisco Unified Communications Manager1
Pre-installed Software
Cisco Unified Communications Manager, configuration database, administrative software, CDR
Analysis and Reporting Tool, Bulk Administration Tool (BAT), Real-Time Monitoring Tool (RTMT),
Cisco Conference Bridge, Locale Installer, JTAPI, Telephony Service Provider, C`isco Unified
Communications Manager Assistant, Cisco Unified Mobility, Cisco Unified IP Phone Address
Book Synchronizer, Cisco Dialed Number Analyzer
Platforms
Cisco Unified Computing System, Cisco Media Convergence Server (MCS); Selected thirdparty servers
4-26
Chapter 4: Collaboration
New and Enhanced
Capabilities
1
Additional RAM may be required in Media Convergence Servers to support existing and enhanced services in Cisco
Unified Communications Manager.
Selected Part Numbers and Ordering Information
CUCM-USR-LIC
Cisco Unified CM 8.0 Top Level Part Number
For More Information
http:/​/​www.cisco.com/​go/​unifiedcm
Cisco Unified Communications Manager Assistant
Included with Cisco Unified Communications Manager, Cisco Unified Communications Manager Assistant
provides the call-routing and call-management capabilities required in a manager or administrative assistant
business environment while giving users a choice of phone devices that better fit their needs. By combining
a PC-based console application with various softkeys and display panes on Cisco Unified IP Phones, it can
present users job-specific tools, such as directories with click-to-dial and drag-and-drop functions, to more
efficiently manage calls.
Cisco Unified Communications Manager Assistant is configured in either proxy-line mode or shared-line
mode. In proxy-line mode, managers and assistants have different directory numbers or lines on their
phones, but calls to managers are usually diverted to the assistant’s line based on customizable dynamic
filters. In shared-line mode, both managers and assistants share the same directory number, but assistants
can handle calls without disturbing managers. Either mode can be used in conjunction with the PC-based
console application or a new XML-based phone service that does not require a PC.
Ideal for Companies That Need These Features
Cisco Unified
Communications
Manager Assistant
•• For administrative assistants: An efficient way to monitor and manage calls for
multiple managers
•• For managers: Efficient system for assistants who regularly answer their calls
For More Information
http:/​/​www.cisco.com/​go/​ipma
Chapter 4: Collaboration
4-27
Collaboration
•• Video—Continuing the theme of doing for video what Cisco’s done for voice, Cisco Unified
communications Manager (Unified CM) 8.6 adds native support within Unified CM for many
additional video endpoints, including the EX60 and EX90 as well as C20, C40, C60, and C90).
Unified CM 8.6 also builds in better interoperability with TelePresence systems (CTS). Native
Interoperability among UC, TP and 3rd Party video EP and additional native TAA EP are key
advancements here. Also, greater flexibility in wideband audio codecs (G.722.1), SIP based
encryption and presentation sharing (BFCP).
•• Mobility—Greatly simplifying access and administrative overhead, Unified CM 8.6 now has a
single client for VoIP and cellular, so there’s now a consistent user experience across different
networks.
•• Deployment Flexibility—Unified CM 8.6 includes a couple of key improvements that expand
deployment flexibility; one relates to the Cisco Hosted Collaboration Solution (HCS) and the
other relates to additional UC server options.
•• Within HCS, Unified CM 8.6 improves upon the integration with the Service Provider’s IMS,
which is framework for better service delivery on cellular networks. By having this integration
on Unified CM 8.6, it allows for better feature interaction between the mobile network and the
enterprise voice network (fixed mobile convergence).
With regard to UC server options, Cisco’s first entry into supporting virtualized UC server
implementations within a data center environment was Cisco’s Unified Computing System.
Cisco UCS is the industry’s only fully unified and virtualization-aware computing platform,
and is ideal for deployments of applications such as Cisco Unified Communications. Cisco
also understands the importance of customer choice in the modern, heterogeneous data
center. Now, with UC system release 8.6, Cisco’s strategy for Cisco Unified Communications
deployments on virtualized server platforms includes support for additional Cisco UCS
server options as well as support for alternate vendor’s systems. These new options come
via a new spec-based VMware support policy, where tested reference configurations are
published and may be used for hardware design guidance. This opens up more Cisco UCS
servers that meet UC specifications as well as certain third-party servers, provided they can
meet the support policy requirements.
•• Cisco Unified Communications Manager Session Management Edition—Cisco Unified
Communications Manager added Session Management support in Version 7.1(3). Cisco
Unified Communications Session Management Edition support is continued and enhanced
in Version 8.0 with features such as Cisco Intercompany Media Engine and Resource
Reservation Protocol (RSVP). Cisco Unified Communications Manager Session Management
Edition allows for centralized SIP trunking and routing to help simplify complex networks and
reduce costs by consolidating trunking. Cisco Unified Communications Manager Session
Management Edition can also aggregate voice applications and policy control.
Cisco Unified Communications Manager Express
Cisco Unified Communications Manager Express provides call processing for Cisco Unified IP Phones in
branch-office environments. This solution converges voice, video, and data with full-featured call processing
powered by a Cisco router. It is available on Cisco Integrated Services Routers Generation 2 (ISR G2) routers.
Main Features and Benefits
•• Low cost: This full-featured call-processing solution is integrated into Cisco Integrated Services Routers
that deliver a small footprint and are simple to deploy, administer, and maintain.
•• Comprehensive feature set: Innovative key system and small private-branch-exchange (PBX) capabilities
are available within feature-rich Cisco IOS Software.
•• Business-process transformation: Integration with existing business-process applications, such as
customer relationship management (CRM), is delivered in combination with Cisco Unified CallConnector
applications.
•• Increased employee productivity: Users have call control, location, and status of other users with Cisco
Unified CallConnector for Microsoft Windows, a presence-based Windows application.
•• User-specified call handling: Users can take advantage of single number reach by extending incoming
business calls to mobile or home phones based on rules they specify with Cisco Unified CallConnector
Mobility.
•• Easy installation and changes: An intuitive management interface makes moves, adds, and changes easy.
•• Industry-leading investment protection: The solution, designed to support up to 450 users, can
interoperate with Cisco Unified Communications Manager, and it enables planned migration strategies in
support of future growth requirements.
Specifications
Feature
Cisco Unified Communications Manager Express
Platform
Cisco 1861E, 2900, 3900, and 3900E Integrated Services Routers.
Maximum total users
450
Phones Supported
All Cisco Unified IP Phones 6900 Series, 7900 Series, Cisco Unified SIP Phones 3900 Series,
and Cisco Unified IP Phone 8900 and 9900 Series
IOS Images
http:/​/​www.cisco.com/​en/​US/​partner/​docs/​voice_ip_comm/​cucme/​requirements/​guide/​
33matrix.htm CME and IOS version compatibility matrix. IOS 15.1(4)M CME version 8.6 is the
recommended release.
Selected Part Numbers and Ordering Information
C3945E- CME- SRST/​K9
3945EVoiceBundlew/​PVDM3-64,FL-CME-SRST-25, UCLicensePAK
C3925E- CME- SRST/​K9
3925EVoiceBundlew/​PVDM3-64,FL-CME-SRST-25, UCLicensePAK
C3945-CME- SRST/​K9
3945VoiceBundlew/​PVDM3-64,FL-CME-SRST-25,UC LicensePAK
C3925-CME- SRST/​K9
3925VoiceBundlew/​PVDM3-64,FL-CME-SRST-25,UC LicensePAK
C2951-CME- SRST/​K9
2951VoiceBundlew/​PVDM3-32,FL-CME-SRST-25,UC LicensePAK
C2921-CME- SRST/​K9
2921VoiceBundlew/​PVDM3-32,FL-CME-SRST-25,UC LicensePAK
C2911-CME- SRST/​K9
2921VoiceBundlew/​PVDM3-32,FL-CME-SRST-25,UC LicensePAK
For More Information
http:/​/​www.cisco.com/​go/​ccme
Cisco Business Edition 6000
Cisco Business Edition 6000 (formerly Cisco Unified Communications Manager Business Edition 6000) is
designed for organizations with up to 1000 employees. The solution offers premium voice, video, mobility,
messaging, conferencing, instant messaging and presence, and contact center features on a single,
integrated platform. The solution provides highly available core communication capabilities that midsize
businesses need for improved collaboration across their value chain.
Enabled by virtualization technology, Cisco Business Edition 6000 consolidates multiple collaboration
applications in a highly available solution that enables midsize businesses to reduce their total cost of
ownership (TCO) and increase their return on investment (ROI) through its flexible architecture that grows with
business needs.
4-28
Chapter 4: Collaboration
Main Features and Benefits
Cisco Business Edition 6000 delivers full-featured, enterprise-class communications and collaboration
services that successful midsize businesses rely on today. Built on Cisco’s world-leading unified
communications architecture, the Business Edition 6000 boasts both foundational and additional
collaboration options, and support for all Cisco Unified IP Phones and video-enabled endpoints, providing
customers the flexibility to build an exact solution to meet their specific needs.
Collaboration options with the Cisco Business Edition 6000 follow:
•• Advanced video with Cisco TelePresence conferencing solutions enables simple session management
and control of telepresence conferences, and provides flexible and extensible conferencing applications
that can help organizations benefit from increased employee productivity and enhanced communication
with partners and customers. The Cisco Business Edition 6000 Advanced Video offer includes coresident Cisco TelePresence Video Communication Server (VCS-Control) software and a license for 5
traversal and 10 nontraversal calls.
•• Cisco Unified Contact Center Express supports up to 100 call center agents with agent-based service as
well as fully integrated self-service applications by providing sophisticated and distributed automatic call
distributor (ACD), interactive voice response (IVR), computer telephony integration (CTI), and agent and
desktop services on a single server. The Business Edition 6000 offers 5, 10, and 25 low-priced agent seat
license bundles.
•• Cisco Unified Attendant Consoles provide the human attendant console operator with the tools to quickly
accept and effectively dispatch incoming calls to individuals across the organization.
•• Cisco WebEx web conferencing accelerates business results by making your web meetings more
productive. This people-centric collaboration solution can enable team members to easily share
information through any computer or mobile device. WebEx Meetings allows people to attend meetings
any time, from anywhere, inside and outside corporate firewalls.
•• Cisco Emergency Responder helps assure that Cisco Unified Communications Manager will send
emergency calls to the appropriate Public Safety Answering Point (PSAP) for the caller’s location, and that
the PSAP can identify the caller’s location and return the call if necessary. The system automatically tracks
and updates equipment moves and changes, helping ensure more effective compliance with legal or
regulatory obligations, reducing the risk of liability related to emergency calls as a result.
Cisco Business Edition 6000 supports a maximum of five virtual machines (four core applications with Cisco
Prime Unified Provisioning Manager Business Edition as the fifth) running co-resident on the Cisco UCS
C220 M3 Rack Server. It supports full-featured redundancy for all the core applications over a WAN or LAN
environment.
Customer Benefits
•• Lowers total cost of ownership (TCO): Multiple collaboration applications integrated on a single server
quickly reduce your capital and operations costs.
•• Consumes fewer IT resources: Centralized architecture makes your solution simple to install, deploy, use,
manage, and maintain.
Chapter 4: Collaboration
4-29
Collaboration
Foundation components for Cisco Business Edition 6000 follow:
•• Cisco Unified Communications Manager software is the media-processing engine of Cisco Business
Edition 6000, extending telephony features and capabilities to packet telephony network devices such
as IP phones, media-processing devices, voice-over-IP (VoIP) gateways, and multimedia applications.
Additional services such as multimedia conferencing, collaborative contact centers, and interactive
multimedia response systems are made possible through Cisco Unified Communications Manager open
telephony application programming interfaces (APIs).
•• Cisco Prime Unified Provisioning Manager Business Edition provides automated processes for initial
deployment and day-2 additions and changes. It significantly speeds deployments, reducing the ongoing
costs and expertise required to manage the changes that occur after the network is operational. An
administrator can configure policy at various levels that enforces Role-Based Access Control (RBAC)
and enables delegation of management tasks. Through the use of simplified workflows and automated
processes, it simplifies provisioning and activation of subscribers, significantly reduces time to dial tone,
and practically eliminates errors.
•• Instant Messaging and Presence with the Cisco Jabber (Cisco Unified Presence) delivers highly secure,
reliable, and high-quality communications that provide a consistent experience.
•• Cisco Unity Connection transparently integrates messaging and voice-recognition functions to provide
continuous global access to calls and messages.
•• Cisco Licensing (including Cisco Enterprise Licensing Manager [ELM]) makes usage and reporting simple.
Cisco ELM provides a centralized, at-a-glance view of compliance and allows for redistribution of licensing
among supported products. User licensing—based on user profiles—aligns with Cisco User Connect
Licenses (UCL) and Cisco Unified Workspace Licensing (UWL) purchasing models.
•• Cisco UCS C220 M3 Rack Server is designed for performance and density over a wide range of business
workloads, from web serving to distributed database. With the addition of the Intel Xeon processor
E5-2600 product family, the server delivers significant performance and efficiency gains in a compact
package.
•• Increases company productivity: Full-featured, enterprise-class collaboration helps your users more
securely collaborate anytime, anywhere, and on any device.
•• Offers immediate investment protection: Flexible architecture helps you deploy collaborative services at
your own pace.
Specifications
Feature
Cisco Manager Business Edition
Platform
Cisco UCS® C220 M3 Rack-mount Server
Maximum total users
1000
Mailboxes and voicemail ports
1000 mailboxes and 24 voicemail ports
Number of remote sites
50 with SRST or high-availability for all collaboration applications with second
Business Edition 6000 server)
Telephony and voicemail feature
limitations
•• Business Edition 6000 supports all telephony features of Cisco Unified
Communications Manager and voice-messaging features of Cisco Unity
Connection.
User and Administrator Features
•• For a summary of user and administrator features, please refer to the Cisco
Business Edition 6000 9.0 and Cisco Unity Connection 9.0 data sheets.
•• Supports 14 core languages for user locales, the voicemail telephone user
interface, and the GUI.
•• In addition to the core languages, supports an additional 13 user localizations.
Selected Part Numbers and Ordering Information
Cisco Business Edition 6000 can be ordered with Cisco User Connect Licensing or with Cisco Unified
Workspace Licensing in a choice of starter bundles.
Product Number
Description
CBE6K-NEW-K9
Cisco Business Edition 6000 – Top Level part number
UCSS Product Number (1 year)
BE6K-UCL-50USR
BE 6000 Bundle with Cisco UCS C Series, Prime UPM BE,
Hypervisor, 50 Basic UCL, 50 Adv Voicemail licenses
UCSS-6K-VM-1-UCSS-6K-BAS-1-1
BE6K-UCL-100USR
BE 6000 Bundle with Cisco UCS C Series, Prime UPM BE,
Hypervisor, 100 Basic UCL, 100 Adv Voicemail licenses
UCSS-6K-VM-1-UCSS-6K-BAS-1-1
BE6K-UWL-50USR
BE 6000 Bundle with Cisco UCS C Series, Prime UPM BE,
Hypervisor, 50 Cisco UWL BE licenses
UCSS-6K-UWLBE-1-1
BE6K-UWL-100USR
BE 6000 Bundle with Cisco UCS C Series, Prime UPM BE,
Hypervisor, 100 Cisco UWL BE licenses
UCSS-6K-UWLBE-1-1
For More Information:
www.cisco.com/​go/​be6000
Cisco Business Edition 3000
•• Cisco Business Edition 3000 is an easy-to-manage solution that integrates the benefits of voice, video,
mobility, messaging, applications, and voice gateway services on a single appliance. Consolidating these
capabilities on a single server creates a cost-effective solution that is simple to set up, manage, and use,
lowering total cost of ownership (TCO) and providing a smooth transition from older, outdated telephony
systems to unified communications.
•• Cisco Business Edition 3000 is designed to deliver a unified communications experience, ranging from
basic telephony services to advanced features that meet the requirements of employees and customers,
and helps achieve long-term business goals. Designed for small and medium-sized organizations with
smaller IT staffs, the solution provides investment protection with the capacity to support up to 300
employees and 10 sites.
Main Features and Benefits
The software is preinstalled on the Linux appliance and consists of a single firmware image that includes the
underlying server operating system and the unified communications application. The core elements follow:
•• Cisco MCS 7890-C1 Business Edition 3000 Appliance with two built-in T1/​E1 ports: The Cisco MCS 7890C1 is a two-rack-unit (2RU) Cisco media convergence server that serves as the central platform running
call-processing and voicemail applications. It also includes a gateway with dual T1/​E1 ports for publicswitched-telephone-network (PSTN) access capability. The built-in T1/​E1 gateway eliminates costs for an
additional T1/​E1 interface.
4-30
Chapter 4: Collaboration
Specifications
Feature
Cisco Business Edition 3000
Platform
Cisco Business Edition 3000
Maximum number of users
and devices
300 users and 400 devices
Voicemail ports
12
Total number of sites
10
IP endpoints
Cisco Unified IP Phone models 3905, 6901, 6911, 6921, 6941, 6945, 6961, 7925G, 7942G,
7945G, 7962G, 7965G, 7975G, 8941, 8945, and 8961 (with KEM) models
Cisco Unified IP Conference Station 7937
Cisco Jabber for Windows and Mac (cloud-based with WebEx Connect® service)
Cisco Jabber for iPhone and Android
Unified communications integration for RTX (China)
Cisco IP Communicator
WebEx Connect with unified communications integration (CUCI-Connect)
Selected Part Numbers and Ordering Information
UNIFIED-CMBE3K
Cisco Business Manager 3000—Top Level SKU
For More Information:
www.cisco.com/​go/​be3000
Cisco Unified Communications Manager Session
Management Edition
Cisco Unified Communications Manager Session Management Edition (SME) is a session management
service embedded in Cisco Unified Communications Manager. Session management unifies multivendor
environments by centralizing network control. It unifies dial plans and routing, aggregates multivendor private
branch exchanges (PBXs), and centralizes and extends applications to users across the network.
Session management helps enterprises create a centralized architecture to more easily and efficiently
manage and evolve their networks as collaboration needs change. Cisco Session Management helps
enterprises:
Chapter 4: Collaboration
4-31
Collaboration
•• Cisco Business Edition 3000 call-processing software: The call-processing software is included
and preinstalled on the appliance to provide the core call-processing capabilities and other unified
communications applications.
•• Simple intuitive administration interface for provisioning and management: The application is managed
by a web-based, easy-to-navigate administration interface that simplifies initial setup, ongoing operation,
and maintenance of the system. The first-time-setup wizard helps to perform initial setup of the system
in a matter of minutes. The moves, adds, and changes administration interface allows administrators to
provision and manage the system in simple flow. Messaging is powered by the Cisco Unity Connection
application with select feature sets. Cisco Unity Connection is also preinstalled to serve as the voice
messaging application for foundational unified communications features such as voicemail and AutoAttendant.
•• Video capability: The application provides point-to-point video call capability with Cisco video-enabled
endpoints. The combination of the Business Edition 3000 and the video endpoints makes it as easy to
make video calls as it is to make phone calls.
•• Application for unified communications and collaboration: Multiple applications are supported to deliver
unified communications and collaboration experiences. Various desktop applications are supported, such
as Cisco Jabber IM Client (cloud-based with Cisco WebEx Connect service) Cisco Jabber for Windows,
Mac, iPhone, and Android; and Cisco Unified Integration for Tencent Real-Time eXchange (CUCI-RTX)
(China only). It also integrates with Cisco WebEx Meeting Center.
•• Mobility: The application includes features for single-business voice mailbox and reach-me-anywhere
(also refer to single-number-reach), which intelligently manages, filters, routes, and connects calls between
an employee’s IP desk phone and mobile cellular or home phone. Extension mobility is supported to allow
users to log into phones in an office other than a home office, and enjoy a consistent user experience with
a desk phone.
•• Trunking: The application supports multiple types of trunks to meet different requirements for PSTN
accessibility, including Primary Rate Interface (PRI), R2 signaling (E1 R2), Session Initiation Protocol (SIP)
trunking, and analog trunks. Trunks can be deployed on a central site as well as on remote sites using
gateways at remote sites. The built-in E1 gateway on Cisco Business Edition 3000 provides dual E1 R2
interfaces for PSTN access.
•• Save: Lower costs and improve efficiency by using Session Initiation Protocol (SIP) trunking to
interconnect networks using Cisco Unified Border Element (Cisco UBE).
•• Simplify: Reduce complexity by aggregating third-party PBXs, and easing migration to an all-IP
environment. By providing interconnection among PBXs, enterprises can reduce system administrative
overhead and ease migration to an all-IP environment. Session management greatly simplifies dial-plan
management. Instead of developing complex routing within and among each individual PBX, the PBXs
can now point to the central Cisco Unified Communications Manager core with session management
capabilities, enabling all routing to be managed at the session management layer. Also, SIP headers within
various PBXs are normalized and become transparent to the other PBXs, enabling interoperability. This
interoperability provides an elegant path to evolve the architecture without need to replace or upgrade
older PBX or IP-based systems.
•• Extend: Deploy collaboration applications at the network core and extend them to users, even those on
third-party PBXs. These applications include rich collaborative applications such as unified messaging,
mobility, telepresence. social networking, and web applications (using Web 2.0 interfaces).
Other benefits include:
•• Easier deployment without forced architectural change
•• Investment protection, making it easy to repurpose Cisco clusters as needs change; add phones to a
session management cluster or add session management to a Cisco Unified Communications Manager
cluster
•• Flexibility to evolve your network at your pace through industry-leading interoperability
•• Architectural choice and migration control for an intelligent path to SIP trunking
•• Extension of collaboration to any phone, including your home phone, using Cisco Extend and Connect and
Cisco Jabber
Selected Part Numbers and Ordering Information
SME-SESSION-LIC
Cisco Unified CM SME Top Level Part Number
For More Information
http:/​/​www.cisco.com/​go/​unifiedcmsme
Cisco IP Communicator
Cisco IP Communicator—a software-based application that delivers enhanced telephony support through
the PC—is designed to meet diverse customer needs by serving as a supplemental telephone when
traveling, a telecommuting device, or a primary desktop telephone. With Cisco IP Communicator, remote
users do not just take their office extension with them; they also enjoy access to the same familiar phone
services that they have in the office.
This advantage boosts business collaboration and responsiveness and helps organizations keep pace with
today’s mobile business environment.
Ideal for Companies That Need These Features
Cisco IP
Communicator
•• A softphone that provides high-quality voice calls and extensive telephony features
•• A supplemental telephone that provides access to phone extensions and services outside the
office
Main Features and Benefits
•• Works with Cisco Unified Video Advantage: Cisco IP Communicator brings video telephony to the
telecommuter’s and mobile worker’s communication experience. Available video is automatically
displayed.
•• Easy to use: Cisco IP Communicator 7.0 offers many of the features supported with Cisco Unified IP
Phones, including support for XML applications, and call recording and silent monitoring capabilities
for efficient recording of calls and monitoring of contact center agents. The application provides autodetection of Cisco VPN Clients.
•• Offers premium voice quality: Cisco IP Communicator has an Audio Tuning wizard for setting audio levels
properly, advanced-jitter-buffer and packet-loss-concealment algorithms, and echo suppression and
noise cancellation.
•• Easy to manage: Administration is unified with Cisco Unified IP Phones and automatic software upgrades;
system administrators can provision Cisco IP Communicator as they would any other Cisco Unified IP
Phone.
For More Information
http:/​/​www.cisco.com/​go/​ipcommunicator
4-32
Chapter 4: Collaboration
Cisco Unified IP Phone 6900 Series
The Cisco Unified IP Phone 6900 Series of business communication
endpoints deliver an enhanced user experience for customers seeking
cost-effective, robust voice communication services, and adjunct
support for video communications services on selected models, in a
user-and ecofriendly design.
The Cisco Unified IP Phone 6900 Series is an ideal fit for customers who
have invested in analog or digital communications systems today and
are interested in an IP communications solution but seek a traditional
telephony-like user experience.
The portfolio offers a range of endpoint solutions, ranging from
occasional-use settings, such as lobbies and hallways with the 6901 model and schoolrooms with the 6911
model, to moderate-use settings for knowledge workers with the 6921 model, to more active users, such as
managers and administrative staff as delivered by the 6941, 6945, and 6961 models. The portfolio can be
deployed in enterprise campuses, enterprise branch offices, satellite offices, and locations for teleworkers.
The Cisco Unified IP Phone 6900 Series also brings earth-friendly enhancements to reduce power
consumption and increase energy savings for customers. These endpoints take advantage of recyclable and
reground plastics and, in those models with displays, offer a deep-sleep mode option, which reduces power
consumption in off-work hours, making them a great fit for customers with green initiatives.
The Cisco Unified IP Phone 6900 Series comes in the choice of two colors, charcoal and arctic white, and two
handset styles for increased comfort and flexibility.
Main Features and Benefits
•• Backlit, antiglare, pixel-based, graphical monochrome displays offer readability and scrollable access to
calling features and text-based XML applications on selected models.
•• Tri-color illuminated line and feature keys provide quick call status indication.
•• Four dynamic soft-label keys and a scroll toggle-bar present calling and navigation options on selected
models.
•• The solution offers fixed keys for common telephony functions such as mute, hold, conference, transfer,
messaging, directories, redial, and call waiting (fixed keys vary by endpoint model).
•• Rounded ergonomic keys increase tactile feel and accuracy.
•• Integrated 10/​100 and 10/​100/​1000 Ethernet switches for co-location of a multimedia PC, which reduce
cabling infrastructure costs (selected models).
•• A full-duplex speakerphone and integrated headset ports are available on selected models.
•• Endpoint models with displays offer a deep-sleep power option for savings in power consumption during
off-work hours.
•• The solution supports the Cisco Skinny Client Control Protocol (SCCP).
•• G.711a, G.711, G.729a, G.729b, and G.729ab audio-compression codecs are supported.
•• Software upgrade support (IP phone firmware) is provided through a Trivial File Transfer Protocol (TFTP)
server.
Specifications
Feature
Cisco 6901
Cisco 6911
Cisco 6921
Integral Switch
Not applicable
10/​100
10/​100
Display
Not applicable
Not applicable
396 x 81 pixel backlit antiglare monochrome
Programmable (line) keys
1
1
2
Programmable (soft) keys
Not applicable
Not applicable
4
Speakerphone
Full-duplex
Full-duplex
Full-duplex
Headset port
No
No
Yes
Unified Video Advantage
No
Yes
Yes
Wideband audio
No
No
No
iLBC support
Yes (9.1(1) IP Phone firmware
required)
Yes (9.1(1) IP Phone firmware
required)
Yes (9.1(1) IP Phone firmware
required)
2-way Rocker with Select
Key
No
No
Yes
Chapter 4: Collaboration
4-33
Collaboration
Video communications are supported on the Cisco Unified IP Phone 6900 Series with adoption on
Cisco Unified Video Advantage 2.2 and the VT Camera III. The Cisco Unified IP Phone 6900 Series delivers
the high-quality audio communications while an adjoining PC monitor supports the Cisco VT Camera III and
Cisco Unified Video Advantage application for video communication services in this solution architecture.
Video communications is available on selected Cisco Unified IP Phone 6900 Series endpoints.
XML application
No
Yes - limited
Yes - limited
MIDlet-enabled
applications
No
No
No
Extension mobility
Yes
Yes
Yes
Signaling protocol
SCCP
/​SIP
SCCP/​
SIP
SCCP
/​SIP
Feature
Cisco 6941
Cisco 694569456945
Cisco 6961
Integral Switch
10/​100
10/​100/​1000
10/​100
Display
396 x 162 pixel backlit antiglare monochrome
396 x 162162162
pixel backlit anti-glare
monochrome
396 x 81 pixel backlit antiglare
monochrome
Programmable (line) keys
4
444
12
Programmable (soft) keys
4
4
4
Speakerphone
Full-duplex
Full-duplex
Full-duplex
Headset port
Yes
Yes
Yes
Wideband audio
No
No
No
Unified Video Advantage
Yes
Yes
Yes
iLBC support
Yes (9.1(1) firmware required
Yes (9.1(1) firmware required
Yes (9.1(1) firmware required
2-way Rocker with Select
Key
Yes
Yes
Yes
XML application
Yes - limited
Yes- limited
Yes - limited
MIDlet-enabled
applications
No
No
No
Extension mobility
Yes
Yes
Yes
Signaling protocol
SCCP
/​SIP
SCCP/​SIP
SCCP
/​SIP
Selected Part Numbers and Ordering Information
CP-6901-C-K9=
Cisco Unified IP Phone 6901, Charcoal, Standard Handset
CP-6901-W-K9=
Cisco Unified IP Phone 6901, Arctic White, Standard Handset
CP-6901-CL-K9=
Cisco Unified IP Phone 6901, Charcoal, Slimline Handset
CP-6911-WL-K9=
Cisco Unified IP Phone 6901, Arctic White, Slimline Handset
CP-6911-C-K9=
Cisco Unified IP Phone 6911, Charcoal, Standard Handset
CP-6911-W-K9=
Cisco Unified IP Phone 6911, Arctic White, Standard Handset
CP-6911-CL-K9=
Cisco Unified IP Phone 6911, Charcoal, Slimline Handset
CP-6911-WL-K9=
Cisco Unified IP Phone 6911, Arctic White, Slimline Handset
CP-6921-C-K9=
Cisco Unified IP Phone 6921, Charcoal, Standard Handset
CP-6921-W-K9=
Cisco Unified IP Phone 6921, Arctic White, Standard Handset
CP-6921-CL-K9=
Cisco Unified IP Phone 6921, Charcoal, Slimline Handset
CP-6921-WL-K9=
Cisco Unified IP Phone 6921, Arctic White, Slimline Handset
CP-6941-C-K9=
Cisco Unified IP Phone 6941, Charcoal, Standard Handset
CP-6941-W-K9=
Cisco Unified IP Phone 6941, Arctic White, Standard Handset
CP-6941-CL-K9=
Cisco Unified IP Phone 6941, Charcoal, Slimline Handset
CP-6941-WL-K9=
Cisco Unified IP Phone 6941, Arctic White, Slimline Handset
CP-6945-C-K9=
Cisco Unified IP Phone 6945, Charcoal, Standard Handset
CP-6945-W-K9=
Cisco Unified IP Phone 6945, Arctic White, Standard Handset
CP-6945-CL-K9=
Cisco Unified IP Phone 6945, Charcoal, Slimline Handset
CP-6945-WL-K9=
Cisco Unified IP Phone 6945, Arctic White, Slimline Handset
CP-6961-C-K9=
Cisco Unified IP Phone 6961, Charcoal, Standard Handset
CP-6961-W-K9=
Cisco Unified IP Phone 6961, Arctic White, Standard Handset
CP-6961-CL-K9=
Cisco Unified IP Phone 6961, Charcoal, Slimline Handset
CP-6961-WL-K9=
Cisco Unified IP Phone 6961, Arctic White, Slimline Handset
For More Information
http:/​/​www.cisco.com/​go/​ipphones/​6900
4-34
Chapter 4: Collaboration
Cisco Unified IP Phone 7900 Series
The Cisco Unified IP Phone 7900 Series is a portfolio of advanced business
communications endpoints that enable organizations to increase their
employee productivity by taking full advantage of collaborative services,
including support for voice, video, and data applications.
The Cisco Unified IP Phone 7900 Series portfolio offers a wide range of
solutions to meet the varying needs of users within an organization. From the
corporate campus to the branch office to remote teleworkers, the portfolio
supports wired, wireless, and small-to-midsize conference room solutions.
The Cisco Unified IP Phone 7911G endpoints address the communication needs for less frequent
communications environments. The Cisco Unified IP Phone 7942G and 7945G endpoints address the
communication needs for moderate levels of communication requirements. The Cisco Unified IP Phone
7962G, 7965G, and 7975G endpoints are designed to address the communication needs for more active
communication requirements.
The Cisco Unified IP Phone 7900 Series portfolio supports multiple call appearances per line, empowering
users to have multiple call sessions, navigated through the use of the rocker or navigation cluster on a
single line appearance on the Cisco Unified IP Phone 7900 Series phone.
Main Features and Benefits
•• Touchscreen support on Cisco Unified IP Phone 7975G
•• VGA-resolution color displays on Cisco Unified IP Phone 7945G, 7965G, and 7975G models; the 7925G,
7925G-EX, and 7926G Wi-Fi models include a 2-inch diagonal color display.
•• Dynamic softkeys for call features and functions
•• Support for endpoint applications including XML, MIDlets, Cisco Unified Communications Widgets, and
Cisco Unified Application Environment on selected models
•• Video communications support on selected models with Cisco Unified Video Advantage and the Cisco
VT Camera III
•• Automatic phone discovery, VLAN configuration, and registration
•• Quality of service (QoS) through support of 802.1Q/​p, in addition to configurable Differentiated Services
(DiffServ) and type of service (ToS)
•• Voice Activity Detection (VAD), silence suppression, comfort-noise generation, and error concealment
•• G.711a, G.711u, and G.729ab audio-compression codec support; selected models also support the G.722
wideband codec and the Internet Low Bit-Rate Codec (iLBC)
•• IP phone software (firmware) upgrade support through a Trivial File Transfer Protocol (TFTP) server
•• Integrated inline power support, which allows the phone to receive power over the LAN
Specifications
Feature
Cisco 7911G
Cisco 7931G
Cisco Conf. Station 7937G
Integral Switch
10/​100
10/​100
No
Display
192x64 monochrome
192x64 graphical,
monochrome, backlit
Pixel-based
Programmable (line) keys
0
24
0
Programmable (soft) keys
4
4
4
Speakerphone
Yes
(listen only)
Yes
Yes
Headset port
No
Yes
No
Wideband audio
Limited
Limited
Yes
iLBC support
Yes
Yes
No
“5-way” navigation cluster
No
No
No
XML applications
Yes
Yes
Yes
MIDlet applications
No
No
No
Extension mobility
Yes
Yes
Yes
Unified Video Advantage
Yes
Yes
No
Signaling protocol
SCCP/​SIP
SCCP/​SIP
SCCP
Chapter 4: Collaboration
4-35
Collaboration
The Cisco Unified Wireless IP Phone 7925G, 7925G-EX, 76926G, and 76926G endpoints are 802.11a/​b/​g WiFi phones that are designed for mobile communications within a campus or when at home with VPN network
access.
Feature
Cisco 7942G
Cisco 7945G
Cisco 7962G
Integral Switch
10/​100
10/​100/​1000
10/​100
Display
4-bit grayscale, 5”
Digital, 16-bit graphical
backlit TFT Color, 5”
4-bit grayscale,
5”
Programmable (line) keys
2-lighted
2-lighted
6-lighted
Programmable (soft) keys
4
4
4
Speakerphone
Yes
Yes
Yes
Headset port
Yes, wideband support
Yes, wideband support
Yes, wideband support
Wideband audio
Yes
Yes
Yes
iLBC support
Yes
Yes
Yes
“5-way” navigation cluster
No
Yes
No
XML applications
Yes
Yes
Yes
MIDlet applications
Yes
Yes
Yes
Extension
mobility
Yes
Yes
Yes
Unified Video Advantage
Yes
Yes
Yes
Signaling protocol
SCCP/​SIP
SCCP/​SIP
SCCP/​SIP
Feature
Cisco 7965G
Cisco 7975G
Cisco 7925G/​7925G-EX/​
7926G
Integral Switch
10/​100/​1000
10/​100/​1000
N/​A
Display
Digital, 16-bit graphical
backlit TFT Color, 5”
Digital, 16-bit graphical
backlit TFT Color, 5.6”
Digital, 16-bit
graphical backlit
TFT Color, 2”
Programmable (line) keys
6-lighted
8-lighted
N/​A
Programmable (soft) keys
4
5
2
Speakerphone
Yes
Yes
Yes
Headset port
Yes, wideband support
Yes, wideband support
Yes
Wideband audio
Yes
Yes
Yes
iLBC support
Yes
Yes
Yes
“5-way” navigation cluster
Yes
Yes
Yes
XML applications
Yes
Yes
Yes
MIDlet applications
Yes
Yes
YesYesYes
Extension mobility
Yes
Yes
Yes
Unified Video Advantage
Yes
Yes
No
Signaling protocol
SCCP/​SIP
SCCP/​SIP
SCCP
Selected Part Numbers and Ordering Information
CP-7942G
Cisco Unified IP Phone 7942G
CP-7945G
Cisco Unified IP Phone 7945G
CP-7962G
Cisco Unified IP Phone 7962G
CP-7965G
Cisco Unified IP Phone 7965G
CP-7975G7975G7975G
Cisco Unified IP Phone 7975G7975G7975G
For More Information
http:/​/​www.cisco.com/​go/​ipphones/​7900
Cisco Unified IP Phone 8900 Series
If you are looking for ways to encourage collaboration and improve company efficiency and productivity while
reducing operating costs, the Cisco Unified IP Phone 8900 Series can help you do it all. These advanced
professional media endpoints are ideal for knowledge professionals, managers, and executives who seek a
superior multimedia experience.
The Cisco Unified IP Phone 8900 Series accelerates business success by delivering a high-performance,
rich multimedia communications experience. This series supports both XML and MIDlet applications
on selected models that can help your company transform business processes, reduce operating and
administration costs, and boost personal productivity.
4-36
Chapter 4: Collaboration
Main Features and Benefits
Specifications
Feature
Cisco 8941
Cisco 8945
Cisco 8961
Integral Switch
10/​100
10/​100/​1000
10/​100/​1000
Display
VGA video calling, and
applications, 5-inch graphical
TFT color display, 24-bit
color depth, 640 x 480 pixel
resolution
VGA video calling, and
applications, 5-inch graphical
TFT color display, 24-bit
color depth, 640 x 480 pixel
resolution
VGA video calling, and
applications, 5-inch graphical
TFT color display, 24-bit
color depth, 640 x 480 pixel
resolution
Programmable (line) keys
4
4
5
Programmable (soft) keys
4
4
4
Speakerphone
Yes
Yes
Yes
Headset port
Yes
Yes
Yes
Wideband audio
Yes
Yes
Yes
iLBC support
Yes
Yes
Yes
“5-way” navigation cluster
No
No
No
XML applications
Yes
Yes
Yes
MIDlet applications
No
No
Yes
Extension mobility
Yes
Yes
Yes
Unified Video Advantage
No
No
Yes
Signaling protocol
SCCP/​SIP
SCCP/​SIP
SIP
Selected Part Numbers and Ordering Information
CP-8941-C-K9=
Cisco Unified IP Phone 8941, Charcoal, Standard Handset
CP-8941-CL-K9=
Cisco Unified IP Phone 8941, Charcoal, Slimline Handset
CP-8945-C-K9=
Cisco Unified IP Phone 8945, Charcoal, Standard Handset
CP-8945-CL-K9=
Cisco Unified IP Phone 8945, Charcoal, Slimline Headset
CP-8961-C-K9=
Cisco Unified IP Phone 8961, Charcoal, Standard Handset
CP-8961-W-K9=
Cisco Unified IP Phone 8961, Arctic White, Standard Handset
CP-8961-CL-K9=
Cisco Unified IP Phone 8961, Charcoal, Slimline Handset
CP-8961-WL-K9=
Cisco Unified IP Phone 8961, Arctic White, Slimline Handset
For More Information
http:/​/​www.cisco.com/​go/​ipphones/​8900
http:/​/​www.cisco.com/​go/​ipphones/​accessories
Chapter 4: Collaboration
4-37
Collaboration
•• High-quality multimedia communications: Two selected models (8941 and 8945 models) support
integrated VGA-quality video cameras; the third model supports video communications with Cisco
Unified Video Advantage and the Cisco VT Camera III application, which displays VGA quality video on an
adjacent LCD monitor. Thus, with the Cisco Unified IP Phone 8900 Series, you have the choice to deploy
video immediately or selectively add video when and where you need it.
•• Energy cost savings: In off hours, a deep-sleep power option reduces power consumption compared to
the endpoint in active state during the work day. Selected models are also IEEE Power over Ethernet (PoE)
Power Class 1 devices. These features reduce power consumption, contributing to your profitability and
the planet.
•• Clean, uncluttered communications: An elegant user-friendly design includes rounded ergonomic keys for
an enhanced tactile feel, resulting in easier navigation and improved accuracy in interaction.
•• Bluetooth communications: Selected models support the Bluetooth hands-free profile to support your
choice of third-party Bluetooth headsets along with speakerphones, keyboards, and mice, so you can
untether workers and enhance their productivity.
•• Support for multiple sessions per line: Tri-color illuminated LED line, feature, and session keys provide ata-glance indication of caller session status, increasing productivity.
•• Enhanced viewing: A large, backlit, vibrant high-resolution, fully adjustable color display enhances the user
experience for easy viewing at a variety of angles and under a variety of lighting conditions.
Cisco Unified IP Phone 9900 Series
With the Cisco Unified IP Phone 9900 Series, an advanced
collaborative media endpoint portfolio, your employees can take
advantage of a full suite of multimedia features and capabilities,
including video delivered directly to and from your IP phone, in a
design that is elegant and user- and eco-friendly.
The Cisco Unified IP Phone 9900 Series supports interactive, highperformance personal video communications with a USB powered
Cisco Unified Video Camera that provides full-screen, two- and multiparty H.264 standard video (up to 30
frames per second).
The advanced multimedia communications capabilities of the Cisco Unified IP Phone 9900 Series make
these phones ideal solutions for knowledge professionals, managers, and executives. With the Cisco Unified
IP Phone 9900 Series, you can:
•• Elevate and personalize communications, improving the quality and accelerating the speed of decisions
•• Enhance collaboration between geographically dispersed teams and workgroups to accelerate team
performance
•• Deliver personalized training on demand, condensing sales cycles
•• Enable busy executives to meet “face-to-face” without ever leaving their offices
•• Scale compelling, integrated collaboration experiences across your organization, quickly and costeffectively
•• Collaborate securely within and between businesses.
The Cisco Unified IP Phone 9900 Series introduces the Cisco Unified IP Phone 9971 and 9951 endpoints to
the Cisco Unified IP Phone portfolio. Both endpoints deliver a high-performance multimedia communications
experience, with support for high-definition (HD) voice, high-resolution graphics, backlit color displays,
and Bluetooth 2.0 profiles for added convenience and flexibility. A portfolio of XML and MIDlet applications
that deliver business value by helping transform business processes, reduce costs, and boost employee
productivity are also supported. Standard USB 2.0 ports on both models enhance the user experience by
supporting off-the-shelf 2.0 USB peripherals, such as USB wired headsets.
The Cisco Unified IP Phone 9971 adds full touchscreen capability for advanced user interaction along with
802.11a/​b/​g Wi-Fi integration, which delivers greater return on investment (ROI) for customers who have a
Cisco Unified Wireless Network.
Both Cisco Unified IP Phone 9900 Series endpoints support multiple call appearances per line. The Cisco
Unified IP Phone 9971 supports six line keys with tri-color LEDs, and the Cisco Unified IP Phone 9951
supports five line keys with tri-color LEDs. Session keys provide call details about each session in progress
and assist users in navigating between sessions.
With the Cisco Unified IP Phone 9900 Series, Cisco continues its ongoing commitment to green solutions.
Reground and recyclable plastics are used in manufacture of the Cisco Unified IP Phone 9900 Series
endpoints, and the portfolio reduces power consumption in off-hours vs. active use during the workday with a
deep-sleep administrative option.
The Cisco Unified IP Phone 9900 Series comes with the choice of two colors, charcoal and arctic white, and
two handset styles that increase comfort.
Main Features and Benefits
•• Large, backlit, vibrant high-resolution, graphical, fully backlit, and adjustable color displays enhance
viewing under a variety of lighting conditions.
•• The Cisco Unified Video Camera, a USB-powered peripheral that provides H.264 two-way and multiparty
video communications up to 30 frames per second, is supported (multiparty video requires support from
a multipoint control unit [MCU]).
•• USB 2.0 ports support USB peripherals, including the Cisco Unified Video Camera and USB headsets for
greater choice and convenience.
•• Bluetooth 2.0 profiles support standard Bluetooth headsets for added convenience and flexibility at the
workspace.
•• 802.11a/​b/​g Wi-Fi integration is supported for greater return on investment (ROI) and reduced cabling
infrastructure in Cisco Unified Wireless Networks (Cisco Unified IP Phone 9971 only).
•• Crisper, clearer audio performance: High-definition (HD) voice delivers superior audio performance with
HD voice headset, handset, and speaker support.
•• Support of up to three IP color key expansion modules offers additional scalability and cost-effectiveness
with an additional 36 line and feature key appearances per module (actual number of modules is endpoint
model-dependent).
•• An elegant user-friendly design makes feature access easy.
•• Support for multiple sessions per line: Tri-color illuminated LED line, feature, and session keys provide ata-glance indication of caller session status, increasing productivity.
4-38
Chapter 4: Collaboration
•• Energy cost savings: In off-hours, a deep-sleep power option reduces power consumption compared to
the endpoint in active state during the work day.
•• Reduced infrastructure costs: Integrated switch ports support a IEEE 10/​100/​1000 high-speed network
connection and co-location of a multimedia PC, so PC traffic can run through the switch port of the phone
and only one cable drop is required back to the wiring closet.
•• Rounded keys deliver an enhanced tactile feel that improves accuracy in interaction.
•• Streamlined user experience: The phone has fixed keys for commonly used telephony functions such as
conference, transfer, and hold.
Specifications
Feature
Cisco 9971
Cisco 9951
Integral Switch
10/​100/​1000
10/​100/​1000
Display
5.6” diagonal, 640 x 480, VGA, graphical,
anti-glare, backlit, high-resolution
touchscreen color display
5” diagonal, 640 x 480, VGA, graphical,
anti-glare, backlit, high-resolution color
display
6
5
6
5
Programmable (soft) keys
4 (touchscreen based)
4
Video Communications
Yes with Cisco Unified Video Camera
(H.264 standard, 24fps VGA, 30fps CIF,
SIF formats)
Yes with Cisco Unified Video Camera
(H.264 standard, 24fps VGA, 30fps CIF,
SIF formats)
Speakerphone
Yes (full duplex)
Yes (full duplex)
USB 2.0 ports
2 (supports wired and wireless
headsets, Unified Video Camera)
2 (supports wired and wireless
headsets, Unified Video Camera)
Yes (standard headset profiles)
Bluetooth 2.0
Yes (standard headset profiles)
Headset port
Yes
Yes
High-definition audio
Yes (Speaker, handset and headset)
Yes (Speaker, handset and headset)
802.11a/​b/​g radio
Yes
No
iLBC support
Yes
Yes
“5-way” navigation cluster
Yes
Yes
XML applications
Yes
Yes
MIDlet applications
Yes
Yes
Extension mobility
Yes
Yes
Signaling protocol
SIP
SIP
Selected Part Numbers and Ordering Information
CP-9971-C-CAM-K9=
Cisco Unified IP Phone 9971, Cisco Unified Video Camera, Charcoal, Standard Handset
CP-9971-W-CAM-K9=
Cisco Unified IP Phone 9971, Cisco Unified Video Camera, Arctic White, Standard Handset
CP-9951-C-CAM-K9=
Cisco Unified IP Phone 9951, Cisco Unified Video Camera, Charcoal, Standard Handset
CP-9951-W-CAM-K9=
Cisco Unified IP Phone 9951, Cisco Unified Video Camera, Arctic White Standard Handset
CP-9971-CL-CAM-K9=
Cisco Unified IP Phone 9971, Cisco Unified Video Camera, Charcoal, Slimline Handset
CP-9971-WL-CAM-K9=
Cisco Unified IP Phone 9971, Cisco Unified Video Camera, Arctic White, Slimline Handset
CP-9951-CL-CAM-K9=
Cisco Unified IP Phone 9951, Cisco Unified Video Camera, Charcoal, Slimline Handset
CP-9951-WL-CAM-K9=
Cisco Unified IP Phone 9951, Cisco Unified Video Camera, Arctic White Slimline Handset
For More Information
http:/​/​www.cisco.com/​go/​ipphones/​9900
Chapter 4: Collaboration
4-39
Collaboration
Programmable (line) keys
Session keys
Cisco SPA500 Series IP Phones
The Cisco SPA500 Series IP Phones are a complete portfolio of IP phones
for small businesses with robust features that support the Cisco Unified
Communications 500 Series for Small Business, Cisco SPA9000 Voice
System, and hosted IP telephony. The phones provide an intuitive, rich user
experience with wideband audio to connect employees and offices, support for
applications that enhance productivity, and encryption for enhanced security.
Main Features and Benefits
••
••
••
••
••
••
••
••
••
Full-featured business-class IP phone supporting Power over Ethernet (PoE)
Monochrome or color* backlit display for ease of use, aesthetics, and onscreen applications
Ability to connect directly to a hosted IP telephony service or an IP private branch exchange (PBX)
Wideband audio for unsurpassed voice clarity and enhanced speaker quality
Easy installation and highly secure remote provisioning, as well as menu-based and web-based
configuration
Support for up to two Cisco SPA500S 32-Button Attendant Consoles, adding up to 64 additional buttons
or up to two Cisco SPA500DS 30-button Attendant Consoles, adding up to 60 additional buttons
Support for both Session Initiation Protocol (SIP) for Cisco SPA9000, open source, and hosted telephony
solutions and Smart Phone Control Protocol (SPCP) for Cisco Unified Communications 500 Series for
Small Business
Support for Bluetooth and Wi-Fi*
Ability to play back and view personal MP3 files and photos through an on-phone application (supported
on the SPA525G model only)
Specifications
Feature
Cisco
SPA501G
8-line
Cisco
SPA502G
1-line
Cisco
SPA504G
4-line
Cisco
SPA508G
8-line
Cisco
SPA509G
12-line
Cisco
SPA525G2
Lines
8
1
4
8
12
5
Programmable
Buttons
8
0
4
8
12
5
Connection for
Computer on IP
Phone
Yes
Yes
Yes
Yes
Yes
Yes
PoE
Yes
Yes
Yes
Yes
Yes
Yes
Display
Paper insert
Backlit
monochrome
Backlit
monochrome
Backlit
monochrome
Backlit
monochrome
High resolution
color display
Bluetooth
Capable
No
No
No
No
No
Yes
Selected Part Numbers and Ordering Information
SPA501G
Cisco SPA 501G-8-line IP Phone
SPA502G
Cisco SPA 502G 1-line IP Phone
SPA504G
Cisco SPA 504G-4-line IP Phone
SPA508G
Cisco SPA 508G-8-line IP Phone
SPA509G
Cisco SPA 509G-12-line IP Phone
SPA525G2
Cisco SPA 525G2 IP Phone
For More Information
http:/​/​www.cisco.com/​go/​500phones
4-40
Chapter 4: Collaboration
Cisco Virtualization Experience Client (VXC)
Collaboration
Cisco offers a new class of desktop virtualization endpoints, the Cisco Virtualization Experience Client
(VXC), that combine virtual desktops with voice and video capabilities. Cisco VXC is part of the Cisco VXI
Smart Solution that delivers an uncompromised desktop and application virtualization experience that is
collaborative, mobile, and secure.
The Cisco VXC portfolio includes:
•• CiscoVXC2111andVXC2112, “zero-client” devices that integrate with select Cisco Unified IP Phones
•• CiscoVXC2211andVXC2212, standalone “zero-client” devices
•• CiscoVXC4000, a software appliance that supports high-quality, real-time interactive voice on virtualized
Windows PCs
•• Cisco VXC 6215, a thin client that unifies voice, video, and virtual desktop in one device that supports
high-quality and highly scalable voice and video
•• Cisco VXC Manager, desktop management software for the Cisco VXC 2000 Series and the Cisco VXC
6215
All VXC endpoints support VMware and Citrix.
For more information about the Cisco VXC portfolio,
visit: http:/​/​www.cisco.com/​go/​vxc
Cisco Unified Attendant Console Portfolio
The Cisco Unified Attendant Console Portfolio comprises four full-featured software-based solutions,
associated with a Cisco Unified IP Phone, which are designed to enable attendant operators to accept calls,
easily look up busy status, and dispatch incoming calls through either blind or consultative transfers to users.
The applications support the ability to prioritize call queues, such that operator attendants can address the
most important queues to the business (that is, sales, service, etc.). The Cisco Unified Attendant Console
Department Edition supports up to 150 directory entries and up to two operator clients per department.
The Cisco Unified Attendant Console Business Edition supports up to 500 directory entries and up to 12
operator clients. The Cisco Unified Attendant Console Enterprise Edition supports up to the full Cisco Unified
Communications Manager directory of Cisco Unified IP Phones and up to 40 operator clients per attendant
console system. The Cisco Unified Attendant Console Premium Edition builds upon the Enterprise Edition,
adding server redundancy and directory support up to 100,000 entries.
Main Features and Benefits
Cisco Unified Attendant Console Department Edition
•• Maximum of 150 directory entries and two operator clients per department
•• Call queuing engine, busy status, as well as directory search capabilities that are integrated into the
Cisco Unified Communications Manager directory
•• One call queue and three directory search options that allow the department attendant to quickly find call
destinations and effectively dispatch calls; search options include last name, first name, and extension
Chapter 4: Collaboration
4-41
•• Support for Music in Queue (that is, ability to play music to callers before they are greeted by the
attendant)
•• Support for Cisco Unified IP Phone 6900 (multiline mode only), 8900, and 9900 Series as operator
endpoints
•• Support for Cisco Unified Attendant Console Department Edition server running in a VMware server
environment
•• Windows 7 support for Cisco Unified Attendant Console Department Edition client
•• Support for integration with Cisco Unified Presence Server to provide rules-based presence in support of
multiple devices and weighting per device (that is, desk-based workers can weight their desk phone high
and their mobile phone low)
•• Microsoft OCS 2007 presence status support from the Cisco Unified Attendant Console Department
Edition client
•• Accessibility support with third-party applications JAWS and ZoomText
•• Wait-time overflow: Boosts service levels with calls being directed to a defined number after the call has
been in queue for a specified period of time
•• For the operator who needs in-depth presence information, support for Cisco Unified Presence
integration with the Cisco Unified Attendant Console Department Edition
•• Emergency mode that enables redirection of calls if an emergency occurs
Cisco Unified Attendant Console Business Edition
•• Support for maximum of 500 directory entries and up to 12 operator clients per attendant console system
•• Four directory search options that allow the operator to quickly find call destinations and quickly dispatch
calls
•• Four directory search fields that allow the operator to quickly find call destinations and quickly dispatch
calls
•• Support for Music in Queue (that is, ability to play music to callers before they are greeted by the
attendant)
•• Support for Cisco Unified IP Phone 6900 (multiline mode), 8900, and 9900 Series as operator endpoints
•• Support for Cisco Unified Attendant Console Business Edition server running in a VMware environment
•• Support for integration with Cisco Unified Presence Server to provide rules-based presence in support of
multiple devices and weighting per device (that is, desk-based workers can weight their desk phone high
and their mobile phone low)
•• Microsoft OCS 2007 and Microsoft Lync presence status support from the Cisco Unified Attendant
Console Business Edition client
•• Windows 7 support for Cisco Unified Attendant Console Business Edition client
•• Accessibility support with third-party applications JAWS and ZoomText
•• Emergency mode that enables redirection of calls if an emergency occurs
•• Wait-time overflow: Boosts service levels with calls being directed to a defined number after the call has
been in queue for a specified period of time
•• For the operator who needs in-depth presence information, support for Cisco Unified Presence
integration with the Cisco Unified Attendant Console Business Edition
Cisco Unified Attendant Console Enterprise Edition
•• Support for the full Cisco Unified Communications directory and up to 40 operator clients per attendant
console system
•• Six directory search fields that allow the operator to quickly find call destinations and quickly dispatch calls
•• Utilities for installing, configuring, and synchronizing the directory database to simplify administration
•• Support for Music in Queue (that is, ability to play music to callers before they are greeted by the
attendant)
•• Support for Cisco Unified IP Phone 6900 (multiline mode), 8900, and 9900 Series as operator endpoints
•• Support for Cisco Unified Attendant Console Enterprise Edition server running in a VMware environment
•• Microsoft OCS 2007 and Microsoft Lync presence status support from the Cisco Unified Attendant
Console Enterprise Edition client
•• Windows 7 support for Cisco Unified Attendant Console Enterprise Edition client
•• Accessibility support with third-party applications JAWS and ZoomText
•• Emergency mode that enables redirection of calls if an emergency occurs
•• Wait-time overflow: Boosts service levels with calls being directed to a defined number after the call has
been in queue for a specified period of time
•• Support for integration with Cisco Unified Presence Server to provide rules-based presence in support of
multiple devices and weighting per device (that is, desk-based workers can weight their desk phone high
and their mobile phone low)
•• Emergency mode switch that enables redirection of calls in an emergency
•• Night mode service based on time and day
•• Support for both zoom text and JAWS screen reader for enhanced accessibility
4-42
Chapter 4: Collaboration
Selected Part Numbers and Ordering Information
CUB-ATT-CON (8.6 and prior),
CUACB9X-ATT-CON (9.0 – paper),
L-CUACB9X-ATT-CON (9.0 –
electronic)
The Cisco Unified Attendant Console Business Edition is ordered on a per-operator
client basis. Ordering the Cisco Unified Attendant Console Business Edition requires the
use of the Cisco Dynamic Configuration Tool. Input the top level product number to begin
the configuration in the Dynamic Configuration Tool and follow the remaining instructions.
CUE-ATT-CON (8.6 and prior),
CUACE9X-ATT-CON (9.0 - paper),
L-CUACE9X-ATT-CON (9.0 –
electronic)
The Cisco Unified Attendant Console Enterprise Edition is ordered on a per-operator
client basis. Ordering the Cisco Unified Attendant Console Enterprise Edition requires
the use of the Cisco Dynamic Configuration Tool. Input he top level product number to
begin the configuration icon figuration in the Dynamic Configuration Tool and follow the
remaining instructions.
CUD-ATT-CON (8.6 and prior),
CUACD9X-ATT-CON (9.0 –
paper), L-CUACD9X-ATT-CON
(9.0 – electronic)
The Cisco Unified Attendant Console Department Edition is ordered on a perdepartment administrator (operator client) basis. A maximum of two department
administrators are supported per department with 150 IP phones. When ordering,
the first client includes the software license for the Cisco Unified Attendant Console
Department Edition server.
Ordering the Cisco Unified Attendant Console Department Edition requires the use of
the Cisco Dynamic Configuration Tool. Input the top level code to begin the configuration,
and then follow the remaining instructions
Collaboration
CUACP9X-ATT-CON (9.0 – paper), To order, access the Cisco Dynamic Configuration Tool via Cisco.com and input the
L-CUACP9X-ATT-CON (9.0 –
top-level product number to begin the configuration and the follow the remaining
electronic)
instructions.
For More Information
http:/​/​www.cisco.com/​go/​ac
Cisco Emergency Responder
Cisco Emergency Responder enhances emergency calling from Cisco Unified Communications Manager. It
helps ensure that Cisco Unified Communications Manager sends emergency calls to the appropriate Public
Safety Answering Point (PSAP) and then helps the PSAP identify the caller’s location and, if necessary, return
the call.
Main Features and Benefits
•• Automatically tracks IP phone locations by their MAC or IP addresses, eliminating the need for
administrators to update location when an IP phone is relocated
•• Provides instructions to Cisco Unified Communications Manager to route emergency calls to a publicswitched-telephone-network (PSTN) gateway capable of reaching the responsible Public Safety
Answering Point (PSAP) for the caller’s location
•• Identifies the caller’s location to local exchange carriers (LECs) and PSAPs, replacing the calling-party
number associated with an emergency call with one that corresponds to the caller’s location, eliminating
the need to update the Automatic Location Information (ALI) database when an IP phone is relocated
•• Keeps track of IP phones powered down by Cisco EnergyWise technology; even when phones are
powered down by this technology, Cisco Emergency Responder can track them; the application will not
lose track of phones discovered while powered up, but it cannot discover them for the first time while
powered down
•• Locates IP phones connected to the latest model LAN access and compact switches
•• Integrates with Intrado V9-1-1 service, centralizing and automating the initial administration of Emergency
Location Identification Numbers (ELINs) and Emergency Response Locations (ERLs) for on-premises
users, and facilitating emergency call completion with user-entered location information for off-premises
users
•• Facilitates PSAP callback to reach the most recent callers from each location, including callers from
stations without direct-inward-dialing (DID) numbers
•• Provides voice, web, and email alerts to customer security personnel, enabling them to assist emergency
callers immediately, and to direct fire, police, or ambulance services when they arrive
•• Simplifies software installation and upgrade and enhances system security and stability
Specifications
Feature
Cisco Emergency Responder
Supported Platform
Cisco 7800 Series Media Convergence Servers
Software
Compatibility
Cisco Unified Communications Manager
Cisco Unified Operations Manager
More information about specific models and releases supported is available at:
http:/​/​www.cisco.com/​en/​US/​products/​sw/​voicesw/​ps842/​prod_release_notes_list.html.
Chapter 4: Collaboration
4-43
Product Compatibility
Cisco Unified IP Phones 7902G, 7905G, 7910G, 7910G+SW, 7911G, 7912G, 7940G, 7941G,
7941G-GE, 7942G, 7945G, 7960G, 7961G, 7961G-GE, 7962G, 7965G, 7970G, 7971G-GE, 7975G,
7985G; Cisco Unified Wireless IP Phones 7920, 7921 (IP-subnet-based tracking only); Cisco
Unified IP Conference Stations 7935, 7936; Cisco Unified SIP Phone 3911, Cisco Unified Personal
Communicator; Cisco IP Communicator; Cisco IP Softphone (IP-subnet-based tracking only);
Cisco ATA 180 Series analog telephone adaptors (manual configuration only); Cisco VG 200
Series analog phone gateways (manual configuration only); Cisco Catalyst Express 500, Express
520, 2900 XL, 2940, 2950, 2960, 2970, 3500XL, 3550, 3560, 3560-E, 4000, 4500, 4500-E, 4900,
5000, 5500, 6000, 6500 and 6500-E Series LAN switches; Cisco Ethernet Switching Network
Modules in Cisco 3700 Series Multiservice Access Routers, 2800 and 3800 Series Integrated
Services Routers.
More information about specific models and releases supported is available at:
http:/​/​www.cisco.com/​en/​US/​products/​sw/​voicesw/​ps842/​prod_release_notes_list.html.
System Capacity
Cisco MCS 7816
Cisco MCS 7825
Cisco MCS 7835
Cisco MCS 7845
Automatically Tracked
Phones
6000
12,000
20,000
30,000
Manually Configured
Phones
1000
2500
5000
10,000
Roaming Phones (per
Cisco Emergency
Responder Cluster)
600
1200
2000
3000
Switches
200
500
1000
2000
Switch Ports
12,000
30,000
60,000
120,000
For More Information
http:/​/​www.cisco.com/​go/​cer`
Cisco Intercompany Media Engine
Cisco Intercompany Media Engine (IME) is a revolutionary product that enables true boundaryless
communications among business partners and customers. The idea is to make communications among
separate companies and organizations as effortless and smooth as it is within an individual company. So,
whether you and your customer or partner are located within the same company or in separate companies,
the ease, efficiency, and overall experience of communicating with each other will be exactly the same. Our
approach works with the phones you are already using, the numbers you are already dialing, the contact lists
you have already entered, and the speed dials you are used to.
One of the most exciting capabilities available immediately is communication through rich media. Highdefinition (HD) audio and video have proven to greatly enhance the effectiveness of human collaboration,
and Cisco has been on the forefront of delivering solutions for these media. Yet today, it can be extremely
cumbersome, or impossible, for companies to communicate outside of their organizations through highdefinition audio or video. Now, with Cisco IME, these experiences can be shared among business partners
across company lines, all with security, quality, reliability, and ease of use.
With respect to ease of use, Cisco Intercompany Media Engine was developed with the dual objective
of requiring minimal effort to administer as well as zero effort to use. The self-learning feature is a good
example. You learn new routes simply by calling your business partner who has Cisco Intercompany Media
Engine. Neither the administrator nor you must enter this route. You simply dial your business partners as
you normally would. And, from that point on, you dial your partner as you would normally dial a co-worker at
your own company. No administrator help is required, and you are not required to do anything more than your
usual process. And, from the first call and after, the process is easier, because Cisco Intercompany Media
Engine has learned the route and has now integrated the partner into the Cisco Intercompany Media Engine
Network, where everyone is connected and interaction is transparent and consistent, as though everyone is
in the same company.
Although easily collaborating with customers and partners through rich media is compelling, it is just the
start. The possibilities for using Cisco Intercompany Media Engine to best advantage to deliver innovative
capabilities, experiences, and applications to be shared among partners are limitless. Intercompany
capabilities such as directory access; one-click collaboration through Cisco WebEx meeting applications;
instant availability status; instant virtual business card exchange; and application interactive prompts, such as
interactive voice response (IVR)-delivered softkeys, are just a few of the array of Cisco Intercompany Media
Engine capabilities to come.
To ensure an enterprise-grade solution, Cisco Intercompany Media Engine has security, efficiency, and
quality built in. The security plus spam blocking of Cisco Intercompany Media Engine address multiple
security concerns, whereas Cisco IME uses both Session Initiation Protocol (SIP) and the public switched
telephone network (PSTN) to provide network efficiencies and cost savings, as well call-quality assurance.
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Chapter 4: Collaboration
Main Features and Benefits
•• Lets partners use calling features that are available between clusters (except extension mobility)
•• Learns new routes, through calls to any business partner who participates in the Cisco Intercompany
Media Network
•• Offers encrypted signaling and media for all Cisco Intercompany Media Engine calls between partners
•• Provides a high level of security, plus spam blocking, to help prevent mining for callable numbers
belonging to your enterprise
•• Reduces gateways and overhead by moving calls from the public switched telephone network (PSTN) to
direct Session Initiation Protocol (SIP) trunks over the Internet or an extranet
Selected Part Numbers and Ordering Information
IME-7825-80
Cisco Intercompany Media Engine 8.0 7825 Part Number
IME-7845-80
Cisco Intercompany Media Engine 8.0 7845 Part Number
For More Information
Cisco Unified Survivable Remote Site Telephony
and Cisco Unified Enhanced SRST
Providing reliable communications to branch offices and teleworkers is important to help ensure business
continuity and customer satisfaction. Cisco Unified Survivable Remote Site Telephony (SRST) and its
enhanced version, Cisco Unified Enhanced Survivable Remote Site Telephony (E-SRST), are designed to
meet this need.
Both products take advantage of the existing network at the remote office to provide multi-feature
redundancy for centralized Cisco call-processing deployments during WAN link failures. Cisco Unified
Survivable Remote Site Telephony works in conjunction with Cisco Unified Communications Manager, Cisco
Business Edition 6000, and Cisco Hosted Collaboration Solution. The enhanced version works with Cisco
Unified Communications Manager and Cisco Business Edition 6000. Both are available on Cisco Integrated
Services Routers (ISRs).
Cisco Unified SRST provides:
•• Business resiliency through redundant, localized call processing
•• Intelligent and automatic failover configuration without manual IT or telecom intervention
•• Cost-effective operations through a converged voice and data network
•• Centralized IP telephony configuration and management
•• Investment protection and ease of migration
The enhanced version provides all the functions of Cisco Unified SRST and also delivers:
•• Enhanced user experience in failover mode by maintaining phone displays and providing full call control
•• GUI interface to provision, monitor, report on, and troubleshoot remote sites
•• Automatic sync-up with Cisco call control for additions, deletions, and modifications of users and phones
including transparent dial-plan synchronization
•• Centralized management and control for all sites
•• Calling rule restrictions continued in failover mode
The enhanced version is enabled through Cisco Unified SRST and the Cisco Unified Messaging SRST
Manager.
Selected Part Numbers and Ordering Information
Cisco Unified SRST and Unified E-SRST ISR Platform Density and Feature License Part Numbers
Platform
SRST Number of Phones
Supported1
E-SRST Number of Phones
Supported
Part Number (Spare)
Cisco 800 Integrated
Services Router
Up to 54 phones
Up to 54 phones
-
Cisco 1861E Integrated
Services Router
Up to 15 phones
Up to 15 phones
-
Cisco 2901 Integrated
Services Router
Up to 35 phones
Up to 35 phones
FL-CME-SRST-5=, FL-CMESRST-25=, FL-CMESRST-100=
Cisco 2911 Integrated
Services Router
Up to 50 phones
Up to 50 phones
FL-CME-SRST-5=, FL-CMESRST-25=, FL-CMESRST-100=
Chapter 4: Collaboration
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Collaboration
http:/​/​www.cisco.com/​go/​b2buc
Cisco 2921 Integrated
Services Router
Up to 100 phones
Up to 100 phones
FL-CME-SRST-5=, FL-CMESRST-25=, FL-CMESRST-100=
Cisco 2951 Integrated
Services Router
Up to 250 phones
Up to 150 phones
FL-CME-SRST-5=, FL-CMESRST-25=, FL-CMESRST-100=
Cisco 3925 Integrated
Services Router
Up to 730 phones
Up to 250 phones
FL-CME-SRST-5=, FL-CMESRST-25=, FL-CMESRST-100=
Cisco 3945 Integrated
Services Router
Up to 1200 phones
Up to 350 phones
FL-CME-SRST-5=, FL-CMESRST-25=, FL-CMESRST-100=
Cisco 3925E Integrated
Services Router
Up to 1350 phones
Up to 400 phones
FL-CME-SRST-5=, FL-CMESRST-25=, FL-CMESRST-100=
Cisco 3945E Integrated
Services Router
Up to 1500 phones
Up to 450 phones
FL-CME-SRST-5=, FL-CMESRST-25=, FL-CMESRST-100=
1
The numbers of phones supported by SRST have been changed to multiples of 5 starting with Cisco IOS Software
Release 12.4(15)T
For More Information
http:/​/​www.cisco.com/​go/​srst
Cisco Unified Communications Services
Cisco Unified Communications Services delivered by Cisco and our partners offer a comprehensive
portfolio of services to help prepare, maintain, and optimize your Cisco Unified Communications Solution.
Cisco SMARTnet support is available for all your hardware products. Cisco Essential Operate Service (ESW)
is available for all your Cisco software products. The combination of hardware and software services is critical
to optimizing product performance.
For more information about Cisco Unified Communications Services,
visit http:/​/​www.cisco.com/​go/​ucservices.
Messaging
Cisco Jabber for Mac
Collaborate more securely and effectively from anywhere with colleagues, business partners, and customers
using Cisco Jabber for Mac. Empower employees to work together efficiently from anywhere by bringing
together presence, instant messaging (IM), audio and web conferencing, enterprise voice, and visual
voicemail into one client on your desktop.
Ideal for Companies That Need These Features
Cisco Jabber for Mac
•• A unified client that transparently integrates presence, voice, video, instant messaging (IM), and
web conferencing
•• Communications capabilities integrated with the personal computer, including integrated contact
lists, click-to-call, voicemail playback, inbound call notification, and media escalation
Main Features and Benefits
Cisco Jabber for Mac offers best-in-class unified communications and is built on open standards. With an
intuitive interface built for the Mac platform, you can:
•• Make faster, more informed decisions by using presence information to access experts as soon as they
are available
•• Accelerate team performance by sharing documents and collaborating with audio and web conferencing
•• Maximize your reach by communicating with business contacts faster, more often, and with greater
effectiveness
•• Limit the costs of business travel and phone charges by using a single tool for all modes of electronic
communications
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Chapter 4: Collaboration
•• Choose the best provisioning model for your business by deploying Cisco Jabber for Mac either onpremises or on demand as a cloud-based service
For More Information
http:/​/​www.cisco.com/​go/​jabber
Cisco WebEx Connect Service
Cisco WebEx Connect service is an on-demand unified communications solution that delivers enterprise
instant messaging (IM); rich presence; audio, video, and web conferencing; and enterprise telephony
though a single client on your desktop. WebEx Connect service delivers these services through Softwareas-a-Service (SaaS), meaning no hardware to deploy, no capital expenditures, and a much lower cost of
maintenance and administration.
Ideal for Companies That Need These Features
Cisco WebEx Connect
Main Features and Benefits
•• One unified interface for business collaboration: WebEx Connect service integrates the critical
collaboration capabilities of presence, enterprise instant messaging (IM), audio and videoconferencing,
voice over IP (VoIP), soft-phone capabilities, and visual voicemail into a single client on your desktop.
•• Dynamic end-user collaboration without giving up control: Administrators can add, update, or deactivate
users easily with batch functions and manage enterprise usage by creating any number of domains and
subdomains.
•• Avoidance of added infrastructure: Speed deployment and reduce maintenance costs by taking
advantage of the Cisco WebEx Collaboration Cloud, a private global network that provides security,
reliability, and scalability on demand. There is no hardware to purchase, no maintenance or upgrade costs,
and no long software deployment cycles.
•• Security and accreditation: The Cisco WebEx Collaboration Cloud delivers data content security and
uses Secure Sockets Layer (SSL) and Advanced Encryption Standard (AES) encryption; the application is
audited against Sas 70-Type II.
For More Information
http:/​/​www.cisco.com/​go/​webexconnect
Cisco Unified Personal Communicator
An integral component of the Cisco Unified Communications Family of products, Cisco Unified Personal
Communicator integrates your most frequently used communications applications and services into a
single, unified client. From an easy-to-use interface on a PC or Mac, it provides quick and easy access
to powerful communications tools—soft phone, presence, instant messaging (IM), visual voicemail, clickto-call, employee directory, communication history, multiparty video and audio conferencing, and web
conferencing—to help you communicate effectively and work more productively.
Ideal for Companies That Need These Features
Cisco Unified Personal •• A unified client that transparently integrates presence, voice, video, instant messaging (IM), and
Communicator
web conferencing
•• Communications capabilities integrated with the personal computer, including integrated contact
lists, click-to-call, voicemail playback, inbound call notification, and media escalation
•• A supplemental telephone that provides access to phone extensions and services outside the
office
Main Features and Benefits
•• Communication integration: Take advantage of a single, intuitive interface for voice and video calls, instant
messaging (IM), voicemail playback, web conferencing, and integrated directories.
•• Presence: View real-time availability of co-workers and colleagues within and outside the enterprise
network. Exchange and display presence availability information with desktop users of Cisco WebEx
Connect service, Jabber XCP clients, Cisco Unified IP Phones, Microsoft Office Communicator and Lync,
IBM Lotus Sametime, AOL, GoogleTalk, and many other Extensible Messaging and Presence Protocol
(XMPP)-compatible clients.
Chapter 4: Collaboration
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Collaboration
•• Unified communications and collaboration
•• Rich presence and enterprise instant messaging (IM)
•• Soft-phone capabilities
•• Microsoft Office application and browser integration: See user availability and click to initiate voice
and video calls and chat sessions, or launch web collaboration sessions directly from Microsoft Office
applications.
•• Contact list: Search your corporate directory from one easy-to-use interface to locate contacts quickly
and simply click to call. Add your most frequently contacted personal contacts, co-workers, and federated
business contacts.
•• Integrated voice and video telephony: Exchange ideas face-to-face with a coordinated video display on
the PC screen and voice conversation with a soft phone or Cisco Unified IP Phone desk phone. Businessquality communication is supported in a variety of video resolutions up to and including high-definition
(720p) and high-fidelity wideband audio.
•• Instant messaging: Chat in real time to save time and reduce phone tag. It also supports group chat and
persistent chat rooms.
•• Conferencing: Create voice or videoconferencing sessions by simply merging conversation sessions.
There is no need to call into a separate conference bridge.
•• Web conferencing: Launch a Cisco Unified MeetingPlace or WebEx web conferencing session at a
moment’s notice to share content, such as a presentation, with others.
•• Voice messages: Access secure Cisco Unity or Cisco Unity Connection encrypted voicemail
messages—view, play back, sort, and delete messages—all from within the application.
For More Information
http:/​/​www.cisco.com/​go/​unifiedpersonalcom
Cisco Unified Presence
Cisco Unified Presence lays the foundation to deliver enterprise instant messaging (IM)- and presenceenabled collaboration capabilities. View the presence status or availability of the people with whom you
want to communicate, exchange instant messages with these individuals, and escalate to a voice call or rich
collaborative session.
Ideal for Companies That Need These Features
Cisco Unified Presence •• Looking to increase productivity by providing the ability to connect with colleagues on the first try
by knowing their availability in advance on either Cisco Unified Personal Communicator or Cisco
Unified IP Phone
•• Seeking to enhance collaboration by sharing availability information and instant messages
with co-workers within your business or between businesses with Cisco Unified Personal
Communicator
•• Exposing presence information and user communications capabilities in corporate web
directories, point-of-sales applications, or customer-relationship-management systems through
Cisco Unified Application Environment and standards-based application programming interfaces
(APIs) on Cisco Unified Presence
•• Allowing subject-matter experts anywhere in your enterprise to handle incoming customer calls
with presence capabilities delivered with Cisco Unified Expert Advisor, Cisco Unified Presence,
and Cisco Unified Personal Communicator
Main Features and Benefits
•• Cisco Unified Presence provides enterprise-class scalability, redundancy, and high availability desired by
large businesses and organizations.
•• Cisco Unified Presence natively supports standards-based Extensible Messaging and Presence Protocol
(XMPP) and SIP for Instant Messaging and Presence Leveraging Extensions (SIP/​SIMPLE). With this dual
protocol capability, Cisco Unified Presence offers customers a choice of either rich featured Cisco Unified
Communications clients or any third-party XMPP-compliant instant messaging (IM) and presence client.
•• Cisco Unified Presence supports business-to-business and business-to-consumer federation between
organizations that are both running Cisco Unified Presence, or when one organization is using a thirdparty XMPP or SIP/​SIMPLE platform.
•• Visit Cisco.com for a listing of currently supported third-party federations.
•• Cisco Unified Presence provides personal chat, group chat, and persistent chat capabilities so you can
quickly connect with individuals and groups and conduct ongoing conversations.
•• Cisco Unified Presence provides the Session Initiation Protocol (SIP) proxy services needed to support
large Cisco Customer Voice Portal 4.0 (and later) deployments.
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps6837/​index.html
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Chapter 4: Collaboration
Cisco Unity Connection
Cisco Unity Connection provides voicemail and unified messaging with speech recognition and call routing
rules on an easy-to-manage Linux platform.
Main Features and Benefits
Specifications
Feature
Cisco Unity Connection 8.0
Unity Voice Mail (VM) and
Unified Messaging (UM)
possible configurations
•• 20,000 users and 250 ports maximum, 100,000 VPIM networked users with 20 nodes
•• Configured for Cisco Unified Communications Manager or configured for legacy PBX/​
dual integration
Options
Voicemail, IMAP client messaging, single inbox unified messaging, text-to-speech, Cisco
Unity Connection Web Inbox, voice commands, speech-to-text
For More Information
http:/​/​www.cisco.com/​go/​unityconnection
Speech Connect for Cisco Unity Connection
Speech Connect for Cisco Unity Connection is a speech-enabled Automated Attendant for the enterprise.
Internal or external callers can say the name of an employee into the phone and instantly be connected to
that employee.
Main Features and Benefits
•• Advanced speech attendant for the numberless enterprise
•• Industry-leading speech recognition performance combined with the powerful Cisco Unity Connection
messaging solution
•• Speech Connect for Cisco Unity Connection included in the base user license for Cisco Unity
Connection
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps10670/​index.html
Cisco SpeechView
Cisco SpeechView converts voice messages to text and delivers them to you by email, allowing you to
read your voice messages and take immediate action. Cisco SpeechView is a feature of the Cisco Unity
Connection voice and unified messaging solution, so the original audio version of each voice message
remains available to you anywhere, anytime with Cisco Unity Connection.
Main Features and Benefits
•• Speech-to-text transcription is usually delivered in 5 minutes or less.
•• Approximately the first 30 seconds of the voice message are transcribed.
•• There is no limit on the number of messages transcribed.
For More Information
http:/​/​www.cisco.com/​go/​speechview
Chapter 4: Collaboration
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Collaboration
•• Access voice messages anytime from a variety of clients and devices: Email inbox, web browser, desk
phone, instant messaging (IM) client, and mobile phones, including natural language-based speech
access on phones.
•• The flexible platform allows for configuration as voicemail or unified messaging on a Linux appliance.
•• The system is scalable to 250 ports and 20,000 users per server, or 500 ports when using active-active
redundancy.
•• Speech recognition allows you to use voice commands to navigate phone menus and to manage
messages, Cisco SpeechView allows you to read voicemail transcripts in your email inbox, and Speech
Connect for Cisco Unity Connection allows you to dial colleagues by saying their names.
•• The solution supports Voice Profile for Internet Mail (VPIM) to facilitate interoperability with older voicemail
systems.
•• The solution offers robust Automated-Attendant functions that include intelligent routing and easily
customizable call-screening and message-notification options.
Cisco Unity Express
Cisco Unity Express provides integrated messaging, voicemail, Automated-Attendant services, and optional
interactive voice response (IVR) specifically for the small- and medium-sized office or branch office. The
application is delivered on either a network module or advanced integration module, both of which are
supported on a variety of voice-enabled integrated services routers.
Ideal for Companies That Need these Features
Cisco Unity Express
•• Integrated messaging, voicemail, Automated Attendant, or interactive-voice-response (IVR) at the
branch or small office to support local users
•• Up to 500 users per site
Main Features and Benefits
•• The solution offers affordable messaging and greeting services for increased customer service and rich
employee communications.
•• Intuitive telephone prompts and a web-based interface provide fast, convenient voicemail and AutomatedAttendant administration.
•• Cisco Unity Express can view, sort, search, and play back voice messages using the display of a Cisco
Unified IP Phone or your email client.
•• The solution offers scalability up to 32 ports and 500 mailboxes.
•• The solution is deployable with Cisco Unified Communications Manager Express, Cisco Unified
Communications Manager, Cisco Unity, and Cisco Unity Connection systems.
Specifications
Feature
Cisco Unity Express
Hardware
NME-CUE, AIM-CUE, AIM2-CUE-K9, ISM-SRE-300-K9, or SM-SRE-700-K9, fully self-contained
modules with onboard storage, memory, and processing supporting a variety of mailbox
densities, storage capacities, and concurrent sessions to meet the needs of every small-tomedium office or branch
Platform Supported
Cisco 1861, 2900 Series, 3900 Series, and 3900E Series Integrated Services Routers
For More Information
http:/​/​www.cisco.com/​go/​cue
Cisco Unified Survivable Remote Site Voicemail
Cisco Unified Survivable Remote Site Voicemail (SRSV) provides a cost-effective solution for supporting
redundant voicemail service for your organization’s remote sites, such as branch offices or small sites.
When a remote site does not have access to your central voicemail system, for example during a network
service interruption, Cisco Unified SRSV provides voicemail backup services to help ensure your remote
site continues to have voicemail service. This solution also provides Automated-Attendant or call-handler
services while in survivability mode.
The components include:
•• Cisco Unified Communications Manager: Advanced call processing at the central site
•• Cisco Unity Connection: Powerful integrated and voice messaging at the central site
•• Cisco Unity Express: Voicemail redundancy at the remote site
•• Cisco Unified Messaging Gateway: Voicemail provisioning between the central and remote sites as well as
voicemail upload from the remote site to the central location after the network service is restored
Specifications
Hardware
NME-CUE or AIM2-CUE-K9 for Cisco Unity Express; NME-UMG or NMG-UMG-EC for Cisco
Unified Messaging Gateway
Software
Cisco Unity Express version 8.0 or higher, Cisco Unity Connection version 8.0 or higher,
Cisco Unified Communications Manager version 8.0 or higher
Platform Supported
Cisco 2800 Series, 2900 Series, 3800 Series, 3900 Series, and 3900E Series Integrated
Services Routers
For More Information
http:/​/​www.cisco.com/​go/​srsv
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Chapter 4: Collaboration
Cisco Unified Messaging Gateway
The Cisco Unified Messaging Gateway provides an open and secure method of intelligently routing
messages and exchanging subscriber and directory information within a unified messaging network. It acts
as the central hub in a network of Cisco unified messaging solutions and third-party gateways that interface
with older voicemail systems.
Ideal for Companies That Need these Features
Cisco Unified
Messaging Gateway
•• Scale the unified messaging network as required for branch-office customers and larger
distributed enterprises
•• Simplify configuration tasks and centralize voicemail system management
•• Transparently integrate Cisco Unified Communications Solutions into existing voicemail
installations
Main Features and Benefits
Specifications
Feature
Cisco Unified Messaging Gateway
Hardware
NME-UMG or NME-UMG-EC
Platform Supported
Cisco 2900, 3900, and 3900E Series Integrated Services Routers (with NM-SM-ADPTR)
For More Information
http:/​/​www.cisco.com/​go/​umg
Cisco Unity Unified Messaging
Cisco Unity unified messaging is a reliable, secure, scalable, and full-featured unified messaging platform.
Main Features and Benefits
•• Access voice messages anytime from a variety of clients and devices: Email inbox, web browser, desk
phone, instant messaging (IM) client, and mobile phones, including speech access on phones.
•• The flexible platform allows for configuration as voicemail or unified messaging, with a single message
store on a Microsoft Exchange or Lotus Domino email server or a separate message store for voice
messages.
•• The system is scalable to 200 ports and 15,000 users per server; it offers server options with multiple
processors, redundant fans, redundant power supplies, and Redundant Array of Independent Disks (RAID)
hard disk drives.
•• The solution supports Audio Messaging Interchange Specification analog (AMIS-A), Voice Profile for
Internet Mail (VPIM), and Cisco Unity Bridge for Octel to facilitate interoperability with older voicemail
systems.
•• Integration with the Cisco Fax Server allows you to send and receive fax messages from your email inbox.
Specifications
Feature
Cisco Unity Unified Messaging
Unity Voice Mail (VM) and
Unified Messaging (UM) Possible
Configurations
15,000 users and 200 ports maximum, 250,000 networked users
Configured for Cisco Unified Communications Manager or configured for legacy
PBX/​dual integration
Options
Voice Mail; Unified Messaging; Microsoft Exchange or Lotus Domino message store;
Failover for Exchange; Cisco Unity Bridge for Exchange
For More Information
http:/​/​www.cisco.com/​go/​unity
Chapter 4: Collaboration
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Collaboration
•• Integrate small to large-scale unified messaging deployments that consist of more than five Cisco Unity
Express systems.
•• Integrate up to 10,000 mixed Cisco Unity Express, Cisco Unity, and Cisco Unity Connection systems.
Speech Connect for Cisco Unity
Speech Connect for Cisco Unity is a speech-enabled Automated Attendant for the enterprise. Internal
or external callers can speak the name of an employee into the phone and instantly be connected to that
employee. Enhanced software fine-tunes pronunciation, improving accuracy over time for superior voicerecognition performance.
Main Features and Benefits
•• Speech Connect for Cisco Unity offers unmatched performance in speech recognition because of
advanced disambiguation, the names-tuning service, and a dynamic names dictionary.
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps9676/​index.html
Mobile Applications
Cisco Jabber Messaging Integration Platform
Cisco Jabber for iPad is a complete unified communications application that lets you access presence,
instant messaging (IM), voice, video, voice messaging, and conferencing. Find the right people, see if and how
they are available, and collaborate using your preferred method.
The Cisco Jabber Family of smartphone applications lets you place, receive, and manage calls over a Wi-Fi
network. Sometimes referred to as dual-mode, the Cisco Jabber messaging integration platform turns your
smartphone into an IP phone, while also providing corporate directory lookup and enterprise telephony
calling features.
The Cisco Jabber IM application, available on Apple iPhone and BlackBerry smartphones, lets you stay
connected when mobile. A single click lets you send an instant message, call, email, or text any of your
contacts. You can also join an instant WebEx meeting. The app securely connects your mobile device to
Cisco Unified Presence, Cisco WebEx Connect, or Cisco WebEx Messenger service.
Main Features and Benefits
Cisco Jabber for iPad
•• Maximize your reach by communicating with business contacts faster. Start a voice or video call, an IM
chat, or WebEx conference with a single touch.
•• See your colleagues face-to-face with high-quality video when you join a telepresence meeting from your
iPad.
•• Make faster, more informed decisions by using presence information to access experts as soon as they
are available.
•• With the tap of a button, escalate conversations to a Cisco WebEx meeting with voice, video, and web
conferencing.
•• Choose the best provisioning model for your business by deploying Cisco Jabber for iPad either on
premises or on demand as a cloud-based service.
Cisco Jabber for Android and Cisco Jabber for iPhone
•• Lower costs by placing and receiving calls over wireless LAN (WLAN) and Wi-Fi networks.
•• Use your business phone number for outgoing and incoming calls, hiding your personal phone number.
•• Move calls from a Wi-Fi to a cellular network and back, keeping calls live without disconnecting.
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Chapter 4: Collaboration
•• Move calls to your Cisco Unified IP Phone and back, so you can roam while continuing calls.
•• Receive alerts for, view, and listen to your office voice messages with a single tap.
Cisco Jabber IM for iPhone and Cisco Jabber IM for BlackBerry
•• Take immediate action from your contact list with features such as click to IM, click to call, click to email, and
click to text.
•• Start or join an instant WebEx meeting from an IM chat to share documents and meet with additional
participants.
•• Search for colleagues in your corporate directory.
•• Strengthen the security of your chats using Secure Sockets Layer (SSL) or Advanced Encryption Standard
(AES) encryption, and by connecting your smartphone directly to the Cisco IM infrastructure—Cisco
Unified Presence, Cisco WebEx Connect, or Cisco WebEx Messenger.
For More Information
http:/​/​www.cisco.com/​go/​jabber
Cisco WebEx Meetings on Mobile Devices
Collaboration
Cisco WebEx Meetings on Mobile Devices is a free downloadable application available for Cisco WebEx
Meeting Center on Android, Apple iPhone and iPad, and RIM BlackBerry mobile devices.
Main Features and Benefits
••
••
••
••
••
••
Schedule WebEx Meeting Center meetings and invite attendees.
Start or cancel a scheduled WebEx meeting.
Give presentation control to other meeting participants.
Attend scheduled meetings with integrated audio and data with WebEx voice over IP (VoIP
View shared presentations, applications, and desktops with live annotations.
Experience two-way multiparty videoconferencing from your Apple iPad and iPhone and certain Android
tablets.
•• View the meeting attendee list and chat with meeting participants.
For More Information
http:/​/​www.webex.com/​overview/​mobile-meetings.html
Cisco Mobile Supervisor
Cisco Mobile Supervisor is a free application available from the Apple Inc. App Store that extends the Cisco
Supervisor Desktop of Cisco Unified Contact Center Express to the iPhone 3G and iPod Touch.
Main Features and Benefits
•• A list of Contact Service Queues (CSQs) belonging to a selected team:
◦◦ The Voice CSQ Summary report for a selected CSQ
◦◦ The list of agents (along with their states) belonging to the selected CSQ
•• A list of agents (along with their states) belonging to a selected team
•• Color-coded indicators to identify whether the Call in queue of a CSQ, or the Oldest Call in a Queue field
have exceeded user-configured thresholds. You can specify or change these threshold values at any time.
For More Information
http:/​/​www.cisco.com/​en/​US/​prod/​collateral/​voicesw/​custcosw/​ps5693/​ps1846/​ciscomobile_vds.html
Chapter 4: Collaboration
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Cisco TelePresence Conferencing
Welcome to your future at work, in class, on the road, in your community, and at home. As a critical part of
Cisco Collaboration, Cisco TelePresence technology powers the new way of working, where everyone,
everywhere can be more productive through face-to-face collaboration. Cisco TelePresence solutions meet
your needs—from team to personal use to specific applications for your business, and even public access,
allowing you to:
•• Connect face-to-face with customers, partners, and co-workers, building trust, understanding, and
relationships
•• Scale executives and subject-matter experts like never before, transforming your business model and
creating competitive differentiation
•• Increase productivity through more interactions and less travel
•• Speed time to market and make decisions faster with the right resource available at the right time
•• Free IT resources with ease of use and operational simplicity to focus on strategic projects instead of
operational maintenance
Cisco TelePresence endpoints deliver an unmatched experience in quality and simplicity. We can help
you find the right Cisco TelePresence endpoint for every individual and team for natural and effective
communication. Our innovative portfolio includes the following attributes:
•• Immersive: Optimized or adaptive Cisco TelePresence rooms for the best-quality face-to-face
communications and collaboration
•• Multipurpose: Cisco TelePresence media and collaboration solutions for the widest range of multipurpose
rooms and collaboration environments
•• Personal: Streamlined products fit for private offices at home for telecommuting or remote locations for
mobile workers
•• Solution platforms: Core Cisco TelePresence components for customized applications from partners for
your business
With a range of applications including meetings, high-definition video recordings and broadcasting, intimate
customer experiences, and remote professional services such as healthcare, the Cisco TelePresence
portfolio takes interaction, communications, and collaboration to a new level.
Cisco TelePresence Infrastructure
The Cisco TelePresence portfolio offers the most comprehensive infrastructure centered on an integrated
architecture, unified communications, and any-to-any interoperability between Cisco and third-party video
products and collaboration technologies. Cisco TelePresence systems deliver a networked multipoint
transcoding and switching architecture for scalability and adaptive, on-demand media services—and
integration with digital media and collaboration solutions from Cisco and other companies. Critical
components of the Cisco TelePresence infrastructure portfolio include:
•• Management: Comprehensive management software with integrated scheduling, network management,
and reporting capabilities, including usage measurement and return-on-investment (ROI) tools
•• Conferencing: Industry-leading transcoding and switching capabilities for large, high-performance, and
scalable multipoint meetings
•• Media services: Any-to-any interoperability with virtually all video technologies and on-demand media
services such as recording, streaming, transcoding, and translation
•• Call and session control: Robust Cisco TelePresence session control through a comprehensive set of
signaling and call-control capabilities
Cisco TelePresence as a Service
Cisco TelePresence cloud-based solutions and services enable telepresence-as-a-service options for
conferencing, secure intercompany collaboration, advanced media services, and flexible access plans for
any size organization. Businesses look to scalable cloud-based Cisco TelePresence capabilities so they
can effortlessly and securely communicate face-to-face with their colleagues, customers, and partners in
other Cisco TelePresence locations, including options to use more than 40 public Cisco TelePresence Suites
available globally.
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Chapter 4: Collaboration
Endpoints
Immersive Endpoints
Cisco TelePresence System 3010
To deliver an immersive collaborative environment with an inperson experience, the Cisco TelePresence System 3010 allows 6
people to connect with up to 48 locations.
The Cisco TelePresence System 3010 is ideal for customer
engagements with small or large groups, supply-chain
optimizations, press and media briefings, or regular team meetings.
Specifications
Specification
Description
Video standards
H.264
Audio standards
G711 and AAC-LD (22kHz)
Protocols
Cisco Discovery Protocol, SIP, IP, Dynamic Host Configuration Protocol (DHCP), Secure Shell (SSH)
Protocol, 802.1p/​q, and Real-Time Transport Protocol (RTP)
Selected Part Numbers and Ordering Information
For a full list of current part numbers, view the data sheet:
http:/​/​www.cisco.com/​en/​US/​products/​ps10753/​index.html.
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps10753/​index.html
Cisco TelePresence TX1300 Series
The Cisco TelePresence System 1300 Series (1300 Series)
extends the experience pioneered by Cisco’s fully immersive
three-screen solutions to smaller multipurpose conferencing
spaces. The 1300 Series delivers an immersive experience that
enhances team collaboration across the table and around the
globe.
With crisp 1080p30 video, premium audio quality, and the
convenience of features such as “one-button-to-push” calling,
the 1300 Series delivers the high-quality experience expected
of Cisco immersive telepresence rooms. With an innovative
combination of triple-camera cluster and voice-activated switching
technology, the 1300 Series enables up to six participants to have a face-forward seat at the virtual table
through a single video stream. Integrated audio conferencing and presentation-sharing capabilities make
this solution a powerful team telepresence solution that enhances collaboration in many ways. Cisco
TelePresence System 1300-65 (1300-65) and System 1300-47 (1300-47) fit small and medium-sized
conference rooms using the existing table in the room. The 1300-65 is designed for medium and large-size
conference rooms. The 1300-47 is ideal for small conference rooms, supporting a wide variety of table
configurations and sizes commonly deployed such as bullet, round, and square tables.
Chapter 4: Collaboration
4-55
Collaboration
The Cisco TelePresence System 3010 system includes:
•• Three 65-inch plasma screens and a specially designed
physical table that seats 6 participants on each side of the virtual
table
•• Additional LCD display for sharing rich-media content and other
data using simple auto-collaborate functions
•• Integrated cameras, lights, microphones, and speakers that optimize the experience and use less power
than a Cisco TelePresence System 3000
•• Smooth integration with all Cisco TelePresence products and solutions to lower total cost of ownership
(TCO), increase return on investment (ROI), and ease deployment
Specifications
Specification
Description
Video standards
H.264, Telepresence Interoperability Protocol (TIP)
Audio standards
G.711, G.722, and AAC-LD (22 kHz)
Protocols
Cisco Discovery Protocol, Session Initiation Protocol (SIP), IP, Dynamic Host Configuration Protocol
(DHCP), Secure Shell (SSH) Protocol, 802.1p/​q, and Real-Time Transport Protocol (RTP)
Selected Part Numbers and Ordering Information
For a full list of current part numbers, view the data sheet:
http:/​/​www.cisco.com/​en/​US/​products/​ps10340/​index.html.
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps10340/​index.html
Multipurpose Endpoints
Cisco TelePresence System Profile Series
The Cisco TelePresence Profile Series offers a lifelike high-definition
(HD) video collaboration experience for teams of all sizes. This integrated
telepresence solution brings you an easy-to-use and consistent video
experience.
The Cisco TelePresence Profile Series has several options powered by
the C Series Codec depending on the size of your meeting room and
your requirements for collaboration and content sharing:
•• Cisco TelePresence Profile 42-inch
•• Cisco TelePresence Profile 52-inch and 52-inch Dual
•• Cisco TelePresence Profile 65-inch and 65-inch Dual
In addition, the Cisco TelePresence Profile 52-inch with 6000 MXP Codec is ideal when applications require
multiple network interfaces directly from the codec and users want definition up to 720p.
Specifications
Specification
Description
Video standards
H.261, H.263, H.263+, H.264
Audio standards
G.711, G.722, G.722.1, 64 bit & 128 bit MPEG4 AAC-LD, AAC-LD Stereo
Protocols
•• H.323
•• SIP
Selected Part Numbers and Ordering Information
For a full list of current part numbers, view the data sheet:
http:/​/​www.cisco.com/​en/​US/​products/​ps11326/​index.html.
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps10753/​index.html
Cisco TelePresence MX Series
In about 15 minutes, you can turn a conference room into a telepresence room
and call team members to a meeting on a brilliant 42-inch screen. The Cisco
TelePresence MX200 brings colleagues from around the world face-to-face as if
they were in the same room—in a simple, cost-effective way.
The MX200 is designed and priced to bring the benefits of telepresence to
more teams and meeting rooms. It is an ideal way to broadly deploy the Cisco
TelePresence experience throughout your organization or make your first move into
lifelike video communications.
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Chapter 4: Collaboration
Auto-provisioning and the intelligent self-configuration of the system help your IT department set up the
MX200 on the network. It is as easy to install as a TV set: place it where you want it, plug it in, type in user
credentials, and make your video call.
An intuitive interface simplifies the user experience, and users can initiate calls with the push of a single
button.
Cisco manages service globally to provide a reliable experience and consistent support in more than 120
countries—and to make large-scale global deployment of the MX200 a practical reality.
The MX200 puts meetings in a high-quality environment, offering:
•• Support for up to vivid 1080p30 and 720p60 video resolution and high-definition (HD) content sharing
•• Clear 1920 x 1080 resolution in a high-quality 42-inch display
•• Integrated design that provides a consistent high-quality video experience, regardless of room
environment
•• Optimal preset framing and video clarity from a Cisco TelePresence PrecisionHD USB camera
•• HD sound system with two front speakers to deliver superior audio performance
Specifications
Description
Video standards
H.261, H.263, H.263+, H.264
Audio standards
G.711, G.722, G.722.1, 64/​128 kbps MPEG4 AAC-LD, AAC-LD stereo
Protocols
•• H.323
•• SIP
Collaboration
Specification
Selected Part Numbers and Ordering Information
For a full list of current part numbers, view the data sheet:
http:/​/​www.cisco.com/​en/​US/​products/​ps11776/​index.html.
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps11776/​index.html
Personal Endpoints
Cisco TelePresence EX Series
The Cisco TelePresence EX Series offers the new Cisco
TelePresence EX60 and ever popular Cisco TelePresence EX90.
This family of personal telepresence for the desktop lets you and
your colleagues instantly collaborate face-to-face, whether you are
separated by a hallway, a street, or several time zones. Access the
features you need right from your desktop, with the touch of a finger.
The EX Series includes the Cisco TelePresence touch-screen
interface, so you can make and manage telepresence calls with a
simple glide of the finger. New enhancements bring even greater
usability and simplicity to connecting and sharing content over
telepresence.
The Cisco TelePresence EX Series offers a full high-definition (HD) 24-inch or 21.5-inch screen. You can use it
as both a PC monitor and a telepresence system, giving you more flexibility at your desk.
Other features include:
•• Simple touch-screen control that makes calling and sharing easy and intuitive
•• 1080p30 and 720p60 video resolution for an optimal telepresence experience at the desk
•• H.323 and Session Initiation Protocol (SIP) with bandwidth up to 6 Mbps point-to-point
•• Natural, transparent collaboration with one-touch sharing of high-definition (HD) content, and a built-in
document camera feature
•• An included wideband handset, with an option to add a headset input for privacy
No matter what your role, the Cisco TelePresence EX Series will become an integral part of your workflow. It
helps enable faster decision-making, enhances relationships, and improves efficiency.
Connect face-to-face whenever you need to, at a moment’s notice, with the Cisco TelePresence EX Series.
Chapter 4: Collaboration
4-57
Specifications
Specification
Description
Video standards
H.261, H.263, H.263+, H.264
Audio standards
G.711, G.722, G.722.1, 64/​128 kbps MPEG4 AAC-LD, AAC-LD stereo
Protocols
•• H.323
•• SIP
Selected Part Numbers and Ordering Information
For a full list of current part numbers, view the data sheet:
http:/​/​www.cisco.com/​en/​US/​products/​ps11327/​index.html.
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps11327/​index.html
Cisco Jabber Video for TelePresence
Cisco Jabber Video for TelePresence (Jabber Video) is a video soft client
that enables any PC or Mac to become a business-quality video system
that transparently connects you to any other standards-compliant video
device.
Specifications
Specification
Description
Video standards
H.263, H.263+, H.264
Audio standards
G.711 A-law, G.711 μ-lawG, 722.1 24 kbps, G.722.1 32 kbps, MPEG4 AAC-LD 48 kHz
Protocols
•• SIP
•• H.323 (via VCS interworking)
•• TCP/​IP
•• TLS
•• RTP/​RTCP
•• DTMF (in-band and out-of-band)
•• BFCP
•• H.239 (VCS H.323 Interworking)
•• H.281 (FECC)
•• ICE Support
Selected Part Numbers and Ordering Information
For a full list of current part numbers, view the data sheet:
http:/​/​www.cisco.com/​en/​US/​products/​ps11328/​index.html.
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps11327/​index.html
Cisco TelePresence System 500 Series
Now you have more choices for extending the virtual in-person
experience provided by Cisco TelePresence technology to the office
of executives and team leaders. The Cisco TelePresence System
500 32-inch joins a 37-inch version to form the Cisco TelePresence
System 500 Series.
Cisco TelePresence System 500 Series offers the same experience
of three-screen meeting room solutions, but with a smaller footprint,
giving individuals the flexibility to join large, multilocation group
meetings or host intimate, remote one-on-one meetings from the
personal office.
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Chapter 4: Collaboration
Specific features of Cisco TelePresence 500 Series systems include:
•• Streamlined design that fits private offices for easy installation, requiring little-to-no room remediation and
construction cost
•• 1080p and 720p resolution on a premium 32- or 37-inch display with camera, microphone, speakers, and
lighting fully integrated in an elegant design
•• Capability of one or two users to join meetings, appearing life-size on Cisco TelePresence 3000, Cisco
TelePresence T3, and other immersive endpoints, with full Cisco TelePresence audio and video quality
•• Multipoint meetings with up to 48 screens supported in any combination of Cisco TelePresence endpoints
•• Simple “one-button-to-push” calling that integrates with common enterprise calendaring programs
With the Cisco TelePresence System 500 Series, sharing content such as data or graphics is easy with
presentation-in-picture. Add a second monitor that can be dedicated to viewing content.
Specifications
Specification
Description
Video standards
H.264, TelePresence Interoperability Protocol (TIP)
Audio standards
G.711 and AAC-LD (22 kHz)
Protocols
•• Cisco Discovery Protocol
•• Session Initiation Protocol (SIP)
•• IP
•• Dynamic Host Configuration Protocol (DHCP),
•• Secure Shell (SSH) Protocol
•• IEEE 802.1p/​q
•• Real-Time Transport Protocol (RTP)
Solutions Platform
Cisco TelePresence System Integrator C Series
Designed for integrators who specialize in telepresence
installations, the Cisco TelePresence System Integrator
C Series delivers a total telepresence engine. With an
excellent level of video and audio across the product range,
these codecs offer advanced application programming
interfaces (APIs) and industry-standard connectors for
exceptional integration flexibility.
Products include:
•• Cisco TelePresence Codec C40
•• Cisco TelePresence Codec C60
•• Cisco TelePresence Codec C90
Specifications
Specification
Description
Video standards
H.261, H.263, H.263+, H.264
Audio standards
G.711, G.722, G.722.1, 64 kbps & 128 kbps MPEG4 AAC-LD, AAC-LD Stereo
Protocols
•• H.323
•• SIP
Selected Part Numbers and Ordering Information
For a full list of current part numbers, view the data sheets:
http:/​/​www.cisco.com/​en/​US/​products/​ps11422/​index.html.
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps11422/​index.html
Chapter 4: Collaboration
4-59
Collaboration
The system also offers any-to-any interoperability with standard- and high-definition videoconferencing
endpoints and collaboration with desktop video applications, including Cisco WebEx meeting applications
and the Cisco Digital Media System.
•• Off-call functions give you the flexibility to use it as secondary computer monitor, or to show video for
digital signage.
•• Integration with the network helps ensure reliability with high availability, comprehensive security, and
quality of service (QoS) for an optimal experience.
Infrastructure
Call Control
Cisco TelePresence Video Communication Server
The Cisco TelePresence Video Communication Server (Cisco
VCS) extends the benefits of face-to-face video collaboration
across networks and organizations by supporting any-to-any
video and telepresence communications. This simple and
scalable solution works with unified communications and voiceover-IP (VoIP) solutions, providing an optimal experience to users
regardless of the devices they use.
The solution includes tools for large-scale installations and video network management, making deployment
and management easier and cost-efficient. As organizations adopt telepresence for desktops and enable
mobile workers with video, the Cisco TelePresence Video Communication Server supports highly scalable
deployments.
Cisco TelePresence Video Communication Server Control (Cisco VCS Control) provides advanced
telepresence applications and session management to all standards-compliant telepresence endpoints,
infrastructure, and management solutions. Cisco VCS Control provides Session Initiation Protocol (SIP) proxy
and H.323 gatekeeper services, enabling any-to-any interoperability between SIP and H.323 telepresence
devices. Cisco VCS Control is a critical part of Cisco’s unified call-control solution and is also critical for
interoperability with third-party unified communications and IP telephony networks and VoIP solutions.
Cisco TelePresence Video Communication Server Expressway (Cisco VCS Expressway) opens the world
outside the firewall to organizations using video communications. Cisco VCS Expressway enables businessto-business communications, empowers remote and home-based workers, and allows service providers to
provide video communications to customers. Cisco VCS Expressway provides standards-based and secure
firewall traversal for SIP and H.323 devices and enables communication with the outside world regardless of
SIP or H.323 protocol.
Selected Part Numbers and Ordering Information
For a full list of current part numbers, view the data sheet:
http:/​/​www.cisco.com/​en/​US/​products/​ps11337/​index.html.
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps11337/​index.html
Conferencing
Cisco TelePresence MSE 8000 Series
Meet the mission-critical collaboration needs of large enterprises with the Cisco
TelePresence MSE 8000 Series, an all-in-one multipoint control unit, ISDN and IP
gateway, and recording solution. This highly scalable chassis-based platform is
well suited for service providers seeking to offer their clients high-definition (HD)
videoconferencing services.
The Cisco MSE 8000 Series is a high-density, high-capacity video bridge that
supports large videoconferences.
Optional feature blades:
•• Cisco TelePresence Server MSE 8710: Up to 16 screens of HD telepresence
conferencing
•• Cisco TelePresence MCU MSE 8510: Up to 20 ports of HD video plus 20 ports
of voice multipoint conferencing, or up to 80 ports of standard-definition (SD)
video multipoint conferencing
•• Cisco TelePresence MCU MSE 8420: Up to 40 ports of SD video plus 40 ports
of voice multipoint conferencing
•• Cisco TelePresence IP GW MSE 8350: Up to 20 transcoding and 20
nontranscoding video calls
•• Cisco TelePresence ISDN GW MSE 8321: Up to 8 E1 or T1 ISDN primary rate interfaces
•• Cisco TelePresence VCR MSE 8220: Up to 10 ports of video recording with streaming server
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Chapter 4: Collaboration
Selected Part Numbers and Ordering Information
For a full list of current part numbers, view the data sheet:
http:/​/​www.cisco.com/​en/​US/​products/​ps11340/​index.html
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps11340/​index.html
Cisco TelePresence Server 7010
Bring together participants with high-definition (HD), standarddefinition (SD), and telepresence endpoints with the Cisco
TelePresence Server 7010. To facilitate the best possible user
experience, the server intelligently recognizes system types. You
can connect to up to 9 screens or upgrade the system to support 16
screens. Increase the large-scale telepresence experience with a
full-screen, immersive view of the primary speakers and an overlay of the other participants.
Collaboration
Features include:
•• Multivendor telepresence interoperability
•• Compatibility with major vendors´ videoconferencing endpoints
•• Versatile, easy-to-use management interface
•• Compact size: 19-inch rack-mountable with 2-rack-unit (2RU) height
•• Cisco TelePresence Universal Port technology
Capabilities that help ensure a superior user experience:
•• Supports single and multiscreen Cisco TelePresence systems
•• Supports Polycom RPX and TPX telepresence systems
•• Provides resolution enhancement
•• Helps ensure an uninterrupted telepresence experience
•• Supports OneTable and Room-Switched configurations
•• Integrates with Cisco TelePresence Management Suite (TMS)
Features that facilitate high-quality telepresence:
•• High-definition transcoding for participants
•• ActivePresence support that allows the most active speakers to be seen continuously
•• Consistent high capacity
•• Additional wideband audio ports
•• Up to 4 Mbps bandwidth per screen
•• Advanced Encryption Standard (AES) encryption
Selected Part Numbers and Ordering Information
For a full list of current part numbers, view the data sheet:
http:/​/​www.cisco.com/​en/​US/​products/​ps11397/​index.html.
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps11397/​index.html
Cisco TelePresence MCU 4500 Series
The Cisco TelePresence MCU 4500 Series is the industry’s
leading full high-definition (HD) multimedia conferencing bridge.
It delivers superior video and voice with an easy-to-use, versatile
management interface.
Compatible with all major vendors’ endpoints, each model
maintains its capacity and performance in every configuration,
providing an optimal experience for each participant, every time.
The Cisco TelePresence MCU 4500 Series offers:
•• Up to 1080p at 30 frames per second
•• Full continuous presence for all conferences
•• Full transcoding
•• An ideal solution for mixed-vendor HD endpoint environments
Chapter 4: Collaboration
4-61
Specifications
Specification
Description
Video standards
H.261, H.263, H.263+, H.263++, and H.264
Audio standards
G.711, G.722, G.722.1, G.723.1, G.728, G.729, MPEG-4 AAC-LC, MPEG-4 AAC-LD, and Polycom
Siren14/​G.722.1 Annex C
Protocols
H.323, SIP, H.235 (Advanced Encryption Standard [AES]), Secure Real-Time Transport Protocol
(SRTP), Transport Layer Security (TLS), H.239 (dual video), VNC, Binary Floor Control Protocol
(BFCP), H.243 (chair control), FTP, Real-Time Transport Protocol (RTP), (Real-Time Streaming
Protocol (RTSP), HTTP, Secure HTTP (HTTPS), Dynamic Host Configuration Protocol (DHCP),
Simple Network Management Protocol (SNMP), Network Time Protocol (NTP), NT LAN
Manager (NTLM) (authentication), IPv4, and IPv6
Selected Part Numbers and Ordering Information
For a full list of current part numbers, view the data sheet:
http:/​/​www.cisco.com/​en/​US/​prod/​collateral/​ps7060/​ps11305/​ps11317/​ps11341/​data_sheet_c78-627482.html
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps11341/​index.html
Media Services
Cisco TelePresence ISDN Gateway
Organizations that use ISDN can now enjoy the
benefits of high-definition (HD) video with the Cisco
TelePresence ISDN Gateway. The Cisco TelePresence
ISDN GW 3201 Series is a high-capacity and scalable
gateway that grows with your business demands. It
provides smooth integration between IP and ISDN
networks with complete feature transparency, including HD, enabling organizations using ISDN to enjoy the
benefits of HD videoconferencing.
This gateway also offers transparent communication with the Cisco TelePresence Video Communication
Server for call control and firewall traversal.
Specifications
Specification
Description
Video standards
H.261, H.263, H.263+, and H.264
Audio standards
G.711, G.722, G.728, Polycom Siren14™/​G.722.1 Annex C
Protocols
H.323, H.320, H.233, H.234, H.235 (AES), H.239 (dual video), H.221, FTP, RTP, HTTP, HTTPS, DHCP,
SNMP, NTP
Selected Part Numbers and Ordering Information
For a full list of current part numbers, view the data sheet:
http:/​/​www.cisco.com/​en/​US/​prod/​collateral/​ps7060/​ps11305/​ps11318/​ps11344/​data_sheet_c78-626475.html
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps11448/​index.html
Cisco TelePresence Advanced Media Gateway
Your organization can now use familiar business tools to
collaborate in high definition (HD) across the enterprise with
the Cisco TelePresence Advanced Media Gateway Series.
These unified communications products help increase the
value of your existing video and collaboration infrastructure.
They connect to all standards-based video devices, including:
•• Endpoints
•• Multipoint control units (MCUs)
•• Recording and streaming servers
•• Telepresence servers
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Chapter 4: Collaboration
Combined with the Cisco TelePresence Video Communication Server, this series provides an innovative
unified communications solution. This combination is the first network-centric solution to facilitate true highdefinition communication between Microsoft Office Communications Server 2007 R2 users and standardsbased telepresence and videoconferencing devices.
Specifications
Specification
Description
Video standards
RT Video, H.261, H.263, H.263+, and H.264
Audio standards
G.711, G.722, G.723.1, G.728, G.729, MPEG-4 AAC-LC, MPEG-4 AAC-LD, Polycom Siren7/​
G722.1, Polycom Siren14, and G.722.1 Annex C
Protocols
SIP, FTP, Real-Time Transport Protocol (RTP), HTTP, Dynamic Host Configuration Protocol
(DHCP), Simple Network Management Protocol (SNMP), and Network Time Protocol (NTP)
Selected Part Numbers and Ordering Information
Collaboration
For a full list of current part numbers, view the data sheet:
http:/​/​www.cisco.com/​en/​US/​prod/​collateral/​ps7060/​ps11305/​ps11318/​ps11345/​
data_sheet_c78-625364_ps11449_Products_Data_Sheet.html
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps11449/​index.html
Management
Cisco TelePresence Management Suite
Cisco TelePresence Management Suite is a scalable, easy-to-use,
and reliable system that provides complete visibility and control for
administrators while providing a simplified telepresence experience for
end users. The Cisco TelePresence Management Suite provides one
management platform for all your visual communication needs. Making
the system easier to use results in greater adoption of telepresence and
better collaboration throughout your organization. Cisco TelePresence
Management Suite improves the return on investment (ROI) for your
entire telepresence deployment.
The Cisco TelePresence Management Suite provides:
•• Asset management tools that scale and centralize device management and upkeep
•• Monitoring and diagnostics tools for raising alarms, reducing response times, and improving reliability
•• Easy-to-use telepresence scheduling with multiple choices of interface
•• The Conference Control Center, which offers real-time operator controls and conference management
•• Centralized directories for provisioning, authentication, and phone books
•• Advanced reporting for tracking usage
The Cisco TelePresence Management Suite is available as a software package for large-scale deployment
and as an appliance server for small to midsize installations.
Selected Part Numbers and Ordering Information
For a full list of current part numbers, view the data sheet:
http:/​/​www.cisco.com/​en/​US/​prod/​collateral/​ps7060/​ps11305/​ps11316/​ps11338/​
data_sheet_c78-628598.html.
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps11338/​index.html
Chapter 4: Collaboration
4-63
Cisco TelePresence Manager
Interact and collaborate across remote locations using high-definition
(HD) video, advanced audio, and a finely tuned environment. Cisco
TelePresence systems deliver life-size, immersive face-to-face
experiences over the Internet. They are also simple to use and manage.
Cisco TelePresence Manager software makes it easy to schedule,
initiate, and manage Cisco TelePresence experiences. As an integral
part of the Cisco TelePresence solution, this software facilitates call
scheduling and setup from common enterprise groupware such as
Microsoft Exchange and Lotus Notes so that starting meetings is as
simple as pushing a single button.
Cisco TelePresence Manager helps extend the full value of Cisco TelePresence meetings by:
•• Managing conference resources for the various Cisco TelePresence meeting types: point-to-point,
multipoint, interoperability, Cisco TelePresence WebEx OneTouch, and intercompany
•• Providing administrators and help desk staff with system connectivity and management dashboards for
reporting
•• Delivering usage, productivity, and return on investment (ROI) reporting to give IT managers data that helps
them justify their Cisco TelePresence investment
•• Helping reduce total cost of ownership (TCO) by integrating with existing infrastructure
In addition to making it easy to schedule calls, thereby minimizing both training and support, Cisco
TelePresence Manager also offers:
•• Ability to launch calls by pushing a single button
•• Integration with Cisco WebEx Meeting Center for integrated scheduling and call initiation
•• Flexibility to integrate more enterprise resource scheduling interfaces into Cisco TelePresence Manager
using an application programming interface (API)
•• Tools for concierge and help desk staff to troubleshoot Cisco TelePresence meetings
Compatible with common groupware applications including Microsoft Exchange and Lotus Notes Domino,
Cisco TelePresence Manager provides a web-based user interface that simplifies system administration. It
also:
•• Optimizes resource allocation for multipoint calls
•• Consolidates views of scheduled meetings with an API for ROI reporting
•• Integrates with Cisco Unified Communications Manager or Cisco TelePresence Video Communication
Server (Cisco VCS) for call control
Specifications
Specification
Description
Protocols
HTTP and Secure HTTP (HTTPS) for administrative, XML (AXL), or Simple Object Access Protocol
(SOAP), Simple Network Management Protocol (SNMP), WebDev, Enterprise Web Services (EWS), and
a scheduling and reporting API
Selected Part Numbers and Ordering Information
For a full list of current part numbers, please view the data sheet:
http:/​/​www.cisco.com/​en/​US/​prod/​collateral/​ps7060/​ps8329/​ps8331/​ps7074/​
product_data_sheet0900aecd805455ff.html
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps7074/​index.html
4-64
Chapter 4: Collaboration
Exchange System Cloud Services
Cisco TelePresence Exchange System
The Cisco TelePresence Exchange System is an integrated
telepresence and video service-creation platform that can help
service providers and strategic partners create and manage
secure, cloud-based, hosted, and managed video collaboration
services.
Chapter 4: Collaboration
4-65
Collaboration
The Cisco TelePresence Exchange System is a feature-rich platform that offers the following features and
benefits:
•• System management and scalability:
◦◦ Multitenancy: Service providers can support multiple business customer organizations from a single
Cisco TelePresence Exchange System deployment. The system segments organization information
and policy control for business-to-business communication and conferencing services.
◦◦ Optimized call routing: The system optimizes call routing for endpoints and network bandwidth to
improve network economics and user experience across geographies and across service provider
networks. The meeting-scheduling application programming interfaces (APIs) also allow third-party
applications to intelligently instruct the system to host meetings using the resources closest to the
majority of the session participants.
◦◦ Resource management and pooling: The Cisco TelePresence Exchange System manages the
allocation of media resources for scheduled and reservationless conferencing services. By clearly
separating the service-control components from the media-processing components, the system can
consistently implement a pooling resource-management strategy for all media resources, including
Cisco TelePresence Multipoint Switches, multipoint control units (MCUs), and interactive-voiceresponse (IVR) systems. The net result is a fully redundant solution where the system always selects
the most available resource to handle a session in real time, so that even when a media resource
failure affects existing sessions and meetings, as long as additional media resources are available the
affected parties will be able to redial and continue from where their conversation was terminated.
◦◦ In addition, the health of every resource is continuously monitored. The Cisco TelePresence Exchange
System proactively takes a faulty resource out of service to avoid possible effects on service
availability. The system exposes these fault conditions through its administration and Simple Network
Management Protocol (SNMP) interfaces so that service providers can capture these events and
produce appropriate alarms.
◦◦ Multiregion support: Service providers can distribute media resources into different geographical
regions. They can segregate customers and endpoints based on the region they are in. In addition, they
can schedule meetings based on the region where most customers reside to optimize resource usage.
◦◦ Exchange management: The Cisco TelePresence Exchange System offers service providers a
comprehensive management solution. Solution-management interfaces include SNMP, a web-based
management and provisioning administrator portal, and flow-through provisioning options for some
media elements such as the Cisco TelePresence MCU MSE 8510 and Cisco TelePresence Server
MCUs. Over time the flow-through provisioning capabilities of the product will expand to other network
and media elements in order to support the service scale.
◦◦ Call detail records (CDRs): The Cisco TelePresence Exchange System is a centralized control point for
management, billing, and administration. The system provides real-time CDRs for all calls traversing
the exchange solution. With a single point of collection for call information, service providers can easily
aggregate and correlate call information from multiple sources to facilitate the billing and revenue
settlement process with their customers and other service provider partners.
◦◦ Open APIs: The Cisco TelePresence Exchange System enables further integration of third-party and
internally developed applications to deliver customized meeting experiences and industry applications
for Cisco TelePresence collaboration systems. For example, the scheduling API enables a thirdparty scheduling application to schedule, modify, or cancel point-to-point and multipoint meetings.
Depending on the types of endpoints joining a meeting, the appropriate media resources are selected
from the media resource infrastructure, optimizing performance, minimizing conferencing port costs,
and simplifying the user experience.
•• Services and customer experience:
◦◦ One-button-to-push experience: The Cisco TelePresence Exchange System preserves ease-of-use
features such as one-button-to-push session initiation. The system automatically provisions endpoints
hosted in the service provider cloud with the one-button-to-push information necessary to either
directly dial another endpoint or authenticate and join a prescheduled multipoint conference without
any need for additional user interaction.
◦◦ Conferencing: The system offers a prepackaged multimedia meet-me conferencing service enabler
that uses instances of Cisco TelePresence Multipoint Switches and Cisco TelePresence MSE 8000
MCUs to deliver full endpoint interoperability while minimizing total cost per port. It supports a
scheduled and impromptu paradigm with a dial-in and dial-out model to allow service providers to
properly tailor the service based on their customers’ needs. It also takes advantage of the internal
VoiceXML engine of the system to create a pool of interactive-voice-response (IVR) instances in the
scenarios where it is necessary to interact with the end user for authentication and user notification.
◦◦ Business-to-business communication: The system is designed to securely support multipoint and
point-to-point calls across enterprise and service provider boundaries. It can route scheduled and
impromptu point-to-point calls between different organizations through the service provider cloud
using an internal number routing database.
◦◦ Interoperability services: The system supports network-based Cisco TelePresence interoperability
with traditional video systems or other telepresence solutions using the Cisco TelePresence MSE 8000
Series in a multitenant architecture for optimum service scalability and reach.
◦◦ Interprovider communication: The system conforms to a policy and resource-management framework
for interprovider connectivity. It facilitates the process by which service providers can peer with other
service provider partners’ networks with the intent of increasing the service reach for their business
customers while maintaining a consistent user experience across enterprise and service provider
boundaries.
Specifications
Specifications
Description
System management
Cisco TelePresence Exchange Administrator user interface Secure Shell (SSH) Protocol
command-line interface (CLI)
Performance and scalability
•• Up to 2400 concurrent telepresence sessions
•• Up to 40 telepresence sessions per second in sustained mode
•• Up to 10 scheduling or billing API requests per second in sustained mode
Reliability and availability
Fully redundant multitiered system with every tier in either an active-active or activestandby configuration
Alarms and reporting
•• Resource MIBs support to enable easy monitoring of solution components
•• Platform MIBs support to enable hardware-level monitoring
•• Event reporting on the Cisco TelePresence Exchange user interface to enable easy
troubleshooting
Supported Cisco and thirdparty endpoints
Cisco TelePresence System 3010, System 3200, System 1100, System 1300, and System
500; Cisco TelePresence System Profile 42-inch and System Profile 52-inch; Cisco
TelePresence System EX90 and System EX60; Cisco TelePresence System Codec C20,
System Codec C40, and System Codec C60; and Cisco IP Video Phone E20
Standards-based SIP, H.323 telepresence standard, and standard- and high-definition
(SD and HD, respectively) video endpoints
Protocol Family
SIP
Support for SIP RFCs 2543 and 3261
Simple Object Access
Protocol (SOAP) and HTTP
Support for SOAP- and HTTP-based Web Services API for integration with scheduling
and billing systems
H.323
H.323 support, achieved using Cisco Unified Border Element (SP Edition) (CUBE-SP) for
interop dialout
SNMP
SNMPv2c, SNMPv3, and SNMP Traps
Cisco Discovery Protocol
Full support, including neighbor discovery (and SNMP support) and Cisco Discovery
Protocol advertisement
MIBs
CISCO-CDP-MIB; CISCO-SYSLOG-MIB; IF-MIB; IP-MIB(v2); RFC1213-MIB; SNMPv2-MIB;
TCP-MIB; UDP-MIB; SNMP-FRAMEWORK-MIB; SNMP-MPD-MIB; SNMP-VACM-MIB
(SNMP-VIEW-BASED-ACM-MIB); SNMP-NOTIFICATION-MIB; SNMP-TARGET-MIB;
SNMP-USER-BASED-SM-MIB; HOST-RESOURCE-MIB; IBM-SYSTEM-AGENT-MIB;
IBM-SYSTEM-ASSETID-MIB; IBM-SYSTEM-HEALTH-MIB; IBM-SYSTEM-LMSENSORMIB; IBM-SYSTEM-MEMORY-MIB; IBM-SYSTEM-MIB; IBM-SYSTEM-NETWORK-MIB;
IBM-SYSTEM-POWER-MIB; IBM-SYSTEM-PROCESSOR-MIB; IBM-SYSTEM-RAID-MIB;
IBM-SYSTEM-TRAP-MIB
Cisco TelePresence Exchange System Hardware and Environmental Specifications
Components
Six Cisco TelePresence Exchange System servers (based on IBM x3650m2 architecture)
Connectivity
Two Gigabit Ethernet RJ-45 ports
Memory
8 GB on each server
Physical dimensions (H x
W x D)
Six servers, each 2 rack units (2RU): 1.7 x 17.3 x 28.0 in. (711.4 x 43 x 440 mm)
Power
Rated six servers, each 675W
Total rated: 4050W
Temperature range
50 to 95˚F (10 to 35˚C)
Approvals and compliance
U.S.: Safety: UL60950-1 2nd edition 21CFR1040
EMC: FCC Part 15/​CISPR22 Class A
For More Information
http:/​/​www.cisco.com/​go/​ctx
4-66
Chapter 4: Collaboration
Cisco WebEx Telepresence
Cisco WebEx Telepresence is a powerful cloud service that that helps
small and medium-sized businesses get started with telepresence
so they can get closer to customers, colleagues, and partners without
having to make extensive IT resource investments.
Cisco WebEx TelePresence has been released with limited availability;
please contact your Cisco Account Manager to find out if it is available in your country.
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps12433/​index.html
Peripherals
Cisco TelePresence Touch
Experience the innovative unified
user interface that enables you to
access Cisco TelePresence meetings
intuitively. Make and manage video calls,
share content, and access advanced
features—all with the simple touch of a
finger.
The interface comes in three models,
optimally designed for Cisco endpoints.
The models come in 8-, 12-, or 23-inch
sizes.
You will quickly see how easy and effortless the Cisco TelePresence Touch Series is to use:
•• Simple setup: Connect to the network with just one cable.
•• Short learning curve: Experience clear, context-based interaction.
•• Ease of connection: Select from list of video endpoints.
•• Transparent collaboration: Select the device or content you want to share.
•• Consistent experience: The user interface is standard, no matter what model you are using.
Selected Part Numbers and Ordering Information
For a full list of current part numbers, view the Touch data sheet:
http:/​/​www.cisco.com/​en/​US/​prod/​collateral/​ps7060/​ps11307/​ps11336/​data_sheet_c78-646041.html
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​ps11336/​index.html
Chapter 4: Collaboration
4-67
Collaboration
Product Features
•• Endpoints supported: MX series, Profile 42, C40, C20, EX Series, E20,
and Jabber Video (formerly Movi)
•• Video call to any WebEx Telepresence subscriber as well as any
standards-based endpoint (SIP, H.323)
•• Integrated firewall traversal technology for a smooth setup experience: No special network configuration
or on-premises equipment required
•• Unlimited video calling and data sharing.
•• Up to 1080p video and optional multiparty video calling
•• Ability to include anyone with a webcam with Cisco Jabber Video
•• Business-class 24-hour support by Cisco
Industry Solutions: Healthcare
Cisco TelePresence System Clinical Presence
Designed by medical professionals, the Cisco TelePresence System Clinical
Presence is a telemedicine solution that is ideal for a variety of clinical video
applications. Clinical Presence connects clinicians with patients, staff, and each other
using powerful telepresence technology integrated with features and functions
optimized for a healthcare setting.
Clinical Presence helps maximize quality, mobility, and ease of use for a
telemedicine environment. You can customize it to your requirements with a wide
variety of choices:
•• AC or rechargeable battery power
•• Single or dual-monitor configuration
•• Additional options including:
◦◦ 802.11B/​G Wireless Ethernet
◦◦ Storage modules for medical devices, laptops, PCs, keyboards, and light
sources
◦◦ Adjustable scope holders
◦◦ Ancillary storage pods
◦◦ Disposable splash guard
Clinical Presence, powered by the C40 Codec, features 1080p30 high-definition (HD) video, full-duplex
audio, multisite with individual transcoding, and HD collaboration content sharing. The system includes a 24inch 1080p LCD display and a PrecisionHD optical zoom camera with full pan-tilt-zoom capabilities that can
be controlled remotely. The Clinical Presence is fully certified and compliant to IEC 60601-1-2 standards for
equipment used in a medical setting.
Several features enable you adapt the system to any clinical situation:
•• Precise electronic height adjustment to quickly and easily adjust the platform, monitor, and camera to the
desired height
•• Rotating camera and display assembly to accommodate viewing at different angles and enhance ease of
transport
•• Dedicated high-output audio amplifier and speakers for environments where there is a high level of
ambient noise
•• Four hospital-grade AC outlets to power peripheral devices
•• Multiple audio, video, and high-resolution inputs and outputs
Clinical Presence is easily controlled with an intuitive, tactile membrane user interface on the front panel or
with the standard remote control.
For more information
visit http:/​/​www.cisco.com/​en/​US/​products/​ps11417/​index.html.
Cisco TelePresence System Intern MXP
The Cisco TelePresence System Intern MXP provides interactive video communication
that you can move to wherever it is needed. It is ideal for applications such as
healthcare, emergency response, homeland security, and manufacturing.
The Intern MXP comes with a 24-inch LCD display and is powered by the Cisco
TelePresence Edge MXP communication system and Cisco TelePresence system.
The compact IV-stand unit includes a shelf and a basket that make it easy to connect a
laptop, medical imaging equipment, and other peripherals.
With the Intern MXP, you can:
•• Join up to four video and three audio sites with embedded multisite functions
•• Share records or images live through a one-step PC plug-in (PC Presenter) or LAN
connection (PC Soft Presenter)
•• View records or images and an offsite expert or audience simultaneously with
H.239 Dual Stream
•• Take advantage of Expressway technology for firewall traversal
Performance features include:
•• Choice of network: Up to 51-kbps ISDN or external network (H.320) or 2-Mbps IP
(H.323 or Session Initiation Protocol [SIP])
•• Superior video quality incorporating the H.264 standard
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Chapter 4: Collaboration
•• Standards-based embedded encryption to meet Health Insurance Portability and Accountability Act of
1996 (HIPAA) compliance for patient confidentiality regardless of network type
•• Tested and listed to UL 2601-1 and CSA 601.1 regulatory standards for approval in patient contact
environments
•• PC card slot for wireless LAN connection
For more information
visit http:/​/​www.cisco.com/​en/​US/​products/​ps11414/​index.html.
Industry Solutions: Education
Cisco TelePresence Synch
Expand educational opportunities and maximize your investment in
telepresence and whiteboard technologies with Cisco TelePresence
Synch.
Interactive whiteboards increase learner participation and allow students to interact with dynamic content. But
in the past, adding a video call was difficult and cumbersome. Now with Cisco TelePresence Synch, you can
add a video call with no loss of functions on the whiteboard. And you can easily bring in an expert, a remote
location, or even another class to the learning experience through telepresence.
Educators and presenters can integrate live telepresence sessions with any collaboration application such as
WebEx meeting applications, running on the presenter’s or teacher’s computer.
With a touch of a finger, Cisco TelePresence Synch automatically calibrates changes in the application
windows running on a computer with the whiteboard and the telepresence content. As a result, the entire
whiteboard can be used as an integrated display as well as a new way to collaborate.
For more information,
visit http:/​/​www.cisco.com/​en/​US/​products/​ps11653/​index.html
Cisco TelePresence System Educator MXP
If your room includes monitors, carts, and peripherals, the Cisco TelePresence
System Educator MXP is an ideal solution that can integrate with your existing
configuration.
Instructors can use the intuitive 12-inch color video touch panel to control video calls
and multiple peripherals such as cameras, PCs, and DVDs. The Cisco TelePresence
Educator MXP includes:
•• Applications Module MXP that includes the Cisco TelePresence System Codec
6000 MXP, NPP software, and a controller
•• High bandwidth: Up to 4 Mbps on IP, 4 Mbps on Session Initiation Protocol (SIP), 2
Mbps on H.320, and 6 Mbps total with Cisco TelePresence MultiSite functions
•• An industry-leading wide-angle camera with extensive zoom, pan, and tilt
Multiple options are available, including instructor podiums, locator mats, and a variety of microphone
products. Cisco TelePresence System Educator MXP features follow:
•• Simultaneous views of presentations and presenters with optional DuoVideo or H.239 on single or dual
monitors
•• Cisco TelePresence Expressway technology
•• Superior video quality incorporating the H.264 standard
•• True CD-quality audio
•• Standards-based embedded encryption (Advanced Encryption Standard [AES] and Digital Encryption
Standard [DES])
•• Automatic down-speeding and Intelligent Pack Loss Recovery (IPLR)
For more information
visit http:/​/​www.cisco.com/​en/​US/​products/​ps11416/​index.html.
Chapter 4: Collaboration
4-69
Collaboration
This revolutionary technology transparently integrates supported
interactive whiteboards with speakers and Cisco TelePresence C Series
or MXP endpoints. Synch effectively converts a standard interactive
whiteboard into a powerful multifunction collaboration tool that brings together live and remote experts and
classrooms.
Cisco TelePresence Services
Services from Cisco and our partners enable you to realize the full business value of your Cisco
TelePresence technology investments by harnessing the network as a powerful business platform—a
platform enabled by smart, personalized services that solve your toughest business challenges.
For more information about Cisco TelePresence Services,
visit http:/​/​www.cisco.com/​go/​services/​telepresence.
Infrastructure and Other Products
Cisco Unified Application Environment
Cisco Unified Application Environment offers an increasingly rich portfolio of ready-to-use packaged
applications that deliver immediate out-of-the-box value and custom development tools that allow clients to
transform their business by integrating unified communications into other business applications as well as
building their own custom applications.
Main Features and Benefits
•• This rich portfolio of packaged applications is available today, with more being added each month. These
applications span a wide variety of markets; some are designed for specific industries such as retail and
healthcare, whereas others are applicable to all industries.
•• These automated test tools perform functional, load, system, and regression tests to reduce test cycles
and increase the success rate of project completion.
•• This set of application lifecycle management tools standardizes, centralizes, and automates management
of all unified communications applications.
•• A standard applications container facilitates development, quality assurance, and operations to
collaboratively manage scalability, performance, and reliability of all unified communications applications.
•• The solution summarizes implementation differences across products and versions to minimize
interoperability challenges, so customers can upgrade their unified communications infrastructure without
breaking their applications.
•• Increased support for integrated development environments, including Eclipse and Microsoft Visual
Studio, allows web and enterprise developers who lack telephony skills to easily and rapidly develop
feature-rich applications.
Specifications
Components
Cisco Unified Application Environment
Cisco Unified Application
Designer
The Cisco Unified Application Designer is a visual integrated development environment
(IDE). Without learning the complex details of telephony protocols, developers with little or
no Unified Communications development expertise can use the Cisco Unified Application
Designer to easily and rapidly develop rich applications that converge voice and video
with enterprise applications and data.
Cisco Unified Application
Server
The Cisco Unified Application Server is an application server for converged voice, video
and data applications. It abstracts the complexity of telephony protocols, protects the
reliability of the IP call processing system from the applications, and provides a standard
way to manage applications.
Cisco Unified Media Engine
The Cisco Unified Media Engine is a software-only media server. It provides ready-to-use
and sophisticated media processing capabilities for all applications built using the Cisco
Unified Application Designer.
Selected Part Number and Ordering Information
Configuration and ordering of Cisco Unified Application Environment products can be complicated because
of the arbitrary and highly variable nature of the application developed. Please consult your Cisco account
team or channel partner if you have any configuration, ordering, and pricing questions.
For More Information
http:/​/​www.cisco.com/​en/​US/​netsol/​ns738/​networking_solutions_package.html
4-70
Chapter 4: Collaboration
Cisco UC Integration for Microsoft Office Communicator
Instantly access enhanced Cisco Unified Communications directly from Microsoft Lync and Microsoft Office
Communicator on your PC. With this easy-to-deploy desktop integration, extend proven Cisco Unified
Communications Services to your workspace and benefit from the investment protection and reduced
complexity delivered by a single call-control solution.
The solution extends the presence and instant messaging (IM) capabilities of Microsoft Lync and Microsoft
Office Communicator (MOC) by providing access to a broad set of Cisco Unified Communications
capabilities, including soft-phone standards-based video, unified messaging, audio, video and web
conferencing, desk-phone control, and phone presence.
Ideal for Companies That Need these Features
Cisco UC Integration
for Microsoft Office
Communicator
•• Existing or prospective Cisco Unified Communications Manager customers with existing
investments in Microsoft Office Communications Server (OCS) seeking to enable real-time
unified communications experiences from existing Microsoft Office Communicator presence and
instant messaging (IM) client
•• Integrated Cisco IP Softphone: Click to call directly from your desktop to have a business-class
communication experience with an embedded Cisco IP Softphone.
•• Cisco IP phone quality and rich mid-call control: Have a business-class desktop communications
experience with the quality and reliability that you experience with your Cisco IP desk phone in the office.
•• Desk-phone control: Simply click to make or answer business calls through your desk phone using its
calling features and resources to have a rich communications experience.
•• Phone presence: This feature adds telephony presence to your contact list—providing additional
information about when the contact might be available.
•• One-click voice messages and communications history access: With a mouse click, access your
corporate voice messages and communications history and rapidly respond to voice messages or
missed calls.
•• Impromptu multiparty conferencing: If you need to initiate an impromptu collaboration session with
multiple contacts on your contact list, you can also initiate multiparty conference calls from your desktop
and quickly add additional participants.
For More Information
Cisco UC Integration for Microsoft Lync: http:/​/​www.cisco.com/​en/​US/​products/​ps11390/​index.html
Cisco UC Integration for Microsoft Office Communicator: http:/​/​www.cisco.com/​en/​US/​products/​ps10317/​
index.html
Cisco Unified Communications 500 Series for Small Business
The Cisco Unified Communications 500 Series for Small Business is an affordable unified communications
appliance that provides voice, data, voicemail, Automated-Attendant, video, security, and wireless capabilities
while integrating with existing desktop applications such as calendar, email, and customer-relationshipmanagement (CRM) programs. This easy-to-manage platform supports up to 104 IP phones and voice
mailboxes and provides flexible deployment options based on your needs, with a wide array of IP phones,
public-switched-telephone-network (PSTN) interfaces, and Internet connectivity options.
Main Features and Benefits
•• Robust older telephony features, including directory, paging, intercom, call coverage, call park, music on
hold (MoH), night bell, hunt groups, direct inward dialing (DID), and ad hoc and meet-me conferencing
•• Support for Cisco Smart Business Productivity Applications (Cisco TimeCardView, Cisco WebEx
PhoneConnect, and Single Number Reach)
•• Support for multisite deployments
•• System monitoring through third-party partner monitoring software and services
•• Support for the Cisco Unified IP Phone 7900 Series and Cisco SPA 500 Series IP Phones
•• Cisco MonitorView, enabling employees to speak to and see someone in an unattended lobby from a
Cisco SPA525G phone
Chapter 4: Collaboration
4-71
Collaboration
Main Features and Benefits
Specifications
Cisco Unified Communications 520
Part Number
IP Phones
IP Phones
FXO/​FXS
Upgradable to
T1/​E1
Support
BRI Support
Integrated
Wireless
UC520-8U-4FXO-K9
8
16
4/​4
No
No
No
UC520W-8U-4FXO-K9
8
16
4/​4
No
No
Yes
UC520-8U-2BRI-K9
8
16
0/​4
No
2
No
UC520W-8U-2BRI-K9
8
16
0/​4
No
2
Yes
UC520-16U-4FXO-K9
16
24
4/​4
No
No
No
UC520W-16U-4FXO-K9
16
24
4/​4
No
No
Yes
UC520-16U-2BRI-K9
16
24
0/​4
No
2
No
UC520W-16U-2BRI-K9
16
24
0/​4
No
2
Yes
UC520-24U-8FXO-K9
24
32/​48
8/​4
No
No
No
UC520-24U-4BRI-K9
24
32/​48
0/​4
No
4
No
UC520-32U-8FXO-K9
32
48
8/​4
No
No
No
UC520-32U-4BRI-K9
32
48
0/​4
No
4
No
UC520-48U-8FXO-K9
48
64
12/​4
No
No
No
UC520-48U-6BRI-K9
48
64
0/​4
No
6
No
UC520-48U-T/​E/​F-K9
48
64
4/​4
1
No
No
UC520-48U-T/​E/​B-K9
48
64
0/​4
1
2
No
Cisco Unified Communications 540 and 560
UC560-FXO-K9
16
104
4/​4
No
No
No
UC560-BRI-K9
16
104
0/​4
No
2
No
UC560-T1E1-K9
16
104
4/​4
1
No
No
UC540W-FXO-K9
8
32
4/​4
No
No
Yes
UC540W-BRI-K9
8
32
0/​4
No
2
Yes
Selected Part Numbers and Ordering Information
UC520-8U-FXO/​BRI or
UC520W-8U-FXO/​BRI
Unified Communications (UC) 500 Series Model 520 with 8 User Licenses for UC and
integrated messaging, 4 Foreign Exchange Office (FXO) or 2 Basic Rate Interface (BRI) ports, 8
Power over Ethernet (PoE) 10/​100 Ethernet ports, 1 VIC slot. Optional integrated wireless.
UC520-16U-FXO/​BRI or
UC520W-16U-FXO/​BRI
UC 500 Series Model 520 with 16 User Licenses for UC and integrated messaging, 4 FXO
or 2 BRI ports, 8 PoE 10/​100 Ethernet ports, 1 VIC slot. Optional integrated wireless. Up to 16
employees.
UC520-24U-FXO or
UC520-24U-BRI
UC 500 Series Model 520 with 24 User Licenses for UC and integrated messaging, 8 FXO or 4
BRI ports, 8 PoE 10/​100 Ethernet ports, 1 VIC slot. Up to 64 employees.
UC520-32U-FXO or
UC520-32U-BRI
UC 500 Series Model 520 with 32 User Licenses for UC and integrated messaging, 8 FXO or 4
BRI ports, 8 PoE 10/​100 Ethernet ports, 1 VIC slot. Up to 64 employees.
UC520-48U-FXO or
UC520-48U-BRI
UC 500 Series Model 520 with 32 User Licenses for UC and integrated messaging, 12 FXO or 6
BRI ports, 8 PoE 10/​100 Ethernet ports, 1 VIC slot. Up to 64 employees.
UC520-48U-T/​E/​F or
UC520-48U-T/​E/​B
UC 500 Series Model 520 with 32 User Licenses for UC and integrated messaging, T1, 8 PoE
10/​100 ports, 1 VIC slot. Up to 64 employees.
UC540W-FXO-K9
UC 500 Series Model 540 with 8 User Licenses for UC and integrated messaging, 4 FXO ports,
8 PoE 10/​100 Ethernet ports, integrated wireless, and 1 voice interface card (VIC) slot. Up to 32
employees.
UC540W-BRI-K9
UC 500 Series Model 540 with 8 User Licenses for UC and integrated messaging, 2 BRI ports, 8
PoE 10/​100 Ethernet ports, integrated wireless, and 1 VIC slot. Up to 32 employees.
UC560-FXO-K9
UC 500 Series Model 560 with 4 FXO, 4 Foreign Exchange Service (FXS), and 2 VIC expansion
slots. Up to 104 employees.
UC560-BRI-K9
UC 500 Series Model 560 with 2 BRI, 4 FXS, and 2 VIC expansion slots. Up to 104 employees.
UC560-T1E1-K9
UC 500 Series Model 560 system with 4 FXO, 4 FXS, 1 T1/​E1 and 1 VIC expansion slot. Up to 104
employees.
For More Information
http:/​/​www.cisco.com/​go/​uc500
4-72
Chapter 4: Collaboration
Cisco Unified Communications on the Cisco Unified
Computing System
The Cisco Unified Computing System (Cisco UCS) is our nextgeneration integrated data center system designed to streamline
data center operations. Optimized to run on the Cisco UCS, Cisco
Unified Communications can provide new levels of performance,
lower cost of ownership, and increased operational productivity.
Cisco Unified Communications on the Cisco UCS is composed
of Cisco Unified Communications applications running in a
virtualized environment, consisting of VMware software, Cisco UCS servers, and Fibre Channel storage-areanetwork (SAN) storage.
For More Information
http:/​/​www.cisco.com/​go/​uconucs
Cisco Unified Border Element (Cisco UBE)
Cisco Unified Border Element (Cisco UBE) is Cisco’s enterprise session border controller (SBC). It provides
session control, security, interworking, and demarcation to interconnect unified communications networks
and enable end-to-end voice, video, and data. Deploying Cisco UBE is essential for routing voice calls
beyond the enterprise through the IP public switched telephone network (PSTN) to customers and partners.
With Session Initiation Protocol (SIP) Trunking, Cisco UBE lowers costs, simplifies the network, and extends
rich collaborative services.
The functions of Cisco UBE are integrated into Cisco IOS Software on the Cisco Integrated Services Router
(ISR) and Aggregation Services Router (ASR) series of routers. This integration provides the following
benefits:
•• An intelligent path to SIP trunking: Cisco UBE offers flexibility to ensure a migration to SIP trunking that fits
business needs. It supports time-division multiplexing (TDM), mixed TDM, and SIP or full SIP environments
in a single platform.
•• Choice of deployment: Cisco UBE cost-effectively supports centralized, distributed or hybrid SIP trunk
architectures, often with minimal to no hardware investment.
•• Investment protection: Businesses can repurpose assets as their network needs change.
•• Interoperability: Cisco UBE offers proven interoperability with IP private branch exchanges (PBXs) and
service providers globally.
•• Solutions for smallest to largest locations: All businesses and locations benefit from SIP trunking.
•• Enterprise-wide security and intelligence: Integration with SecureLogix voice policy provides the
industry’s most comprehensive and flexible solution to help lower costs, improve efficiencies, and secure
the enterprise.
•• More applications with Cisco UC Gateway Services API: Learn how partners use the application
programming interface (API) on the Cisco Integrated Services Routers Generation 2 (ISR G2) to bring
value-added applications and services to TDM and SIP trunk environments.
Selected Part Numbers and Ordering Information
FL-CUBEE-25(=)
Feature license applicable to any Cisco 2900 or 3900 IOS platforms for 25 simultaneous calls
FL-CUBEE-1000(=)
Feature license applicable to any Cisco IOS 2900 or 3900 platforms for1000 simultaneous calls
FLASR1-CUBEE-4KP
Feature license applicable to any Cisco IOS ASR 1000 platforms for4000 simultaneous calls
For More Information
www.cisco.com/​go/​cube
Chapter 4: Collaboration
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Primary capabilities include:
•• Deployment flexibility for easy adaptation to your business, improving productivity and resource use
•• Improved total cost of ownership (TCO), with fewer infrastructure components to purchase and fewer
elements to manage
•• Scalability so that you can add more software and services without increasing cooling, power, space, or
cabling costs
•• Management tool consolidation, so administrators can use familiar single tools or sets of tools, reducing
operating costs
•• Simpler installation and upgrades through service profiles, virtual machines, and centralized management
Cisco TDM Gateways
Cisco TDM Gateways comprise a variety of different voice network modules to enable any-to-any
collaboration. Cisco TDM Gateways allow IP voice networks to connect with the public switched telephone
network (PSTN) or a private branch exchange (PBX) or to provide toll-bypass services within the enterprise
network and even connect analog devices. Cisco TDM Gateway modules are deployed on the Cisco 2900
and 3900 Integrated Services Routers (ISRs). The Cisco TDM Gateway Family includes:
•• T1, E1, and G.703 multiflex trunk voice and WAN interface cards (WICs)
•• Voice interface cards (VICs)
•• Analog and digital voice and fax
•• ISDN Basic Rate Interface (BRI)
•• Packet Voice and Video Digital Signal Processor Modules 3 (PVDM3s)
•• Packet Voice and Video Digital Signal Processor Modules 2 (PVDM2s)
Modular Cisco ISRs support a wide variety of gateway interface cards and services. These services can also
coexist with other Cisco ISR routing, switching, security, or unified communications services, such as Cisco
Unified Survival Remote Site Telephony (SRST). Benefits of using Cisco TDM Gateways include:
•• Broad deployment support: Voice, video, and voice and fax over IP, Frame Relay, and ATM
•• Globally deployable: Support for a wide range of codecs and protocols, all critical interfaces
•• Enhanced user experience: Reduction of background noise and prevention of acoustic shock
•• Proven interoperability with Cisco, third-party PBXs, and service providers
•• Flexibility on a single platform: Provision of multiple services on the same platform and use of router
features for improved interworking
•• Investment protection: Ability to repurpose assets as the voice network evolves
For More Information
www.cisco.com/​go/​tdmgateways
Cisco Unified SIP Proxy
The Cisco Unified SIP Proxy (USP) is a high-performance,
highly available Session Initiation Protocol (SIP) server for
centralized routing and SIP signaling normalization. By
forwarding requests between call-control domains, the
Cisco Unified SIP Proxy provides the means for routing
sessions within enterprise and service provider networks.
The application is delivered in a service module form
factor on Cisco 2900, 3900, and 3900E Series Integrated
Services Routers.
Cisco Unified SIP Proxy aggregates SIP elements and
enables application of highly developed routing rules.
These rules enable greater control, management, and flexibility of SIP networks. Cisco Unified SIP Proxy
simplifies large Cisco Unified Communications Manager, Cisco Unified Communications Manager Express
(CME), Cisco Unified Border Element (UBE), and Cisco Unified Customer Voice Portal (CVP) deployments
as well as other Cisco and multivendor deployments. Cisco Unified SIP Proxy provides great scalability, and
network design can provide high availability.
Applications for Cisco Unified SIP Proxy include:
•• Cisco Unified Communications Manager and Cisco Unified Communications Manager Express SIP
aggregation
•• Cisco Unified Border Element scalability and load balancing
•• SIP Trunk for Contact Center
•• Cisco Unity PBX IP Media Gateway integration
•• Service Provider SIP Interconnect Services
For More Information
www.cisco.com/​go/​cusp
4-74
Chapter 4: Collaboration
Cisco VG Series Gateways
The Cisco VG Series Gateways allow small, medium, and large
enterprises to migrate at their own pace and budget by using the
investments that they have. Cisco VG Series Gateways support
existing analog phones and faxes in unified communications
deployments.
•• The Cisco VG350 Analog Gateway is Cisco’s newest gateway and is ideal for high-density deployments of
up to 160 analog ports. It offers these benefits:
•• Mix-and-match modules for high-density long or short loop lengths solutions
•• Increased flexibility with additional slots available for foreign-exchange-station (FXS) and foreignexchange-office (FXO) ports
•• Improved end-user experience using advanced digital-signal-processor (DSP) technology to reduce
background noise and prevent acoustic shock
•• Skinny Client Control Protocol (SCCP), Media Gateway Control Protocol (MGCP), Session Initiation
Protocol (SIP), or H.323 support for analog ports
Cisco VG204 and VG202 Analog Gateways are ideal for low-density deployments. The Cisco VG204
supports deployments of 4 lines or less, and the VG202 supports 2 lines or less. Benefits include:
•• Combines RJ-11 interfaces with Cisco IOS Software manageability to maximize the functions of analog
equipment
•• Housed in a compact, fan-less, desktop chassis that also is wall-mountable
•• Supports SCCP, MGCP, SIP, or H.323 support for analog ports
All platforms integrate with Cisco Unified Communications Manager, Cisco Business Edition, or Cisco Unified
Communications Manager Express. In addition, these analog gateways interoperate with third-party private
branch exchanges (PBXs).
Selected Part Numbers and Ordering Information
Low Density
VG202
Cisco VG202 analog phone gateway
Low Density
VG204
Cisco VG204 analog phone gateway
Medium Density
VG224
Cisco VG224 analog phone gateway
High Density
VG350
Cisco VG350 analog phone gateway
For More Information
http:/​/​www.cisco.com/​go/​vg
Cisco AS5400XM Universal Gateway
The Cisco AS5400XM Universal Gateway offers exceptional capacity in only
2 rack units (2RU) and provides voice, fax, and data services on any port
at any time. High-density (up to one Channelized T3 [CT3] of voice over IP
[VoIP] and two CT3 of time-division multiplexing [TDM] switching), low power
consumption (as low as 3.5A at 48 VDC per CT3 of G.711), and universal port
digital signal processors (DSPs) make the Cisco AS5400XM Universal Gateways ideal for many network
deployment architectures, especially co-location environments and mega points of presence (POPs).
Ideal for Companies That Need These Features
Cisco AS5400XM
Universal Gateway
•• High density in a small footprint (up to 24 Channelized T1 [CT1]/​20 CE1 or 1 CT3, any codec type,
fax protocol, or modem type)
•• High-performance voice, fax, data, and session-border-controller (SBC) services
•• Concurrent voice gateway and SBC
•• High call rates (up to 20 calls per second)
•• Enhanced performance for processor-intensive Tool Command Language (TCL) or VoiceXML
scripting for complex voice services
•• T.38 Real-Time Fax Relay, T.37 Fax Store and Forward, fax detection, and unified communications
Chapter 4: Collaboration
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Collaboration
Cisco VG224 Analog Gateway is a medium-density gateway for deployments of 24 lines or fewer. Benefits
include:
•• Combines a RJ-21 analog interface with Cisco IOS Software manageability to maximize the functions of
analog equipment
•• Offers gateway capabilities for analog voicemail systems
•• Housed in a compact, 19-inch rack-mount chassis
•• Supports SCCP, MGCP, SIP, or H.323 for analog ports
Main Features and Benefits
•• Ideally suited for service provider and enterprise environments that require innovative voice, fax, and data
services
•• Offers a 2-rack unit (2RU), Channelized T3 (CT3)-capable universal gateway with hot-swappable cards and
internal redundant power supply
•• Supports best-in-class voice, fax, remote access, and session-border-controller (SBC) services
•• Provides concurrent gateway and SBC operation
•• Includes the following feature cards: 2, 4, or 8 T1/​E1/​Primary Rate Interface (PRI) feature cards (ISDN calls
terminated on the card); CT3 feature card; 60- or 108-channel universal port feature card; and 384-channel
voice feature card
•• Offers two 10/​100/​1000 autosensing Gigabit Ethernet LAN ports
•• Provides redundant 8-Mbps serial backhaul ports for Frame Relay, High-Level Data Link Control (HDLC), or
Point-to-Point Protocol (PPP) WAN backhaul
•• Provides one fast console port for local administrative access and one auxiliary port for remote
administrative access, as well as redundant LAN and WAN backhaul ports
•• European Telecommunications Standards Institute/​Network Equipment Building Standards (ETSI/​NEBS)
Level 3 compliant, and has a redundant AC or DC power supply with dual fans
•• Interoperable with the Cisco Signaling System 7 (SS7) Interconnect for Voice Gateway (signaling gateway)
Specifications
Feature
Cisco AS5400XM
Processor
750 MHz RISC processor
Calls Supported
Voice, fax, and remote access services to 648 concurrent calls (to 1CT3/​16E1s)
SDRAM
512 MB (default), 1 GB (maximum)
Boot Flash
N/​A
System Flash
128 MB (default), 1 GB (maximum)
Feature Card Slots
7
Trunk Feature Cards
4 T1/​E1/​PRI, 8 T1/​E1/​PRI, 1 CT3
DSP Feature Cards
60 Universal port card, 108 Universal port card
384 low complexity, 192 medium complexity or 144 high complexity port voice/​fax
card
Egress Ports
2 10/​100/​1000 autosensing Gigabit Ethernet LAN ports
2 8-Mbps serial ports; T1/​E1 DS1 and CT3 trunk feature cards
LAN Protocols
IP, IPX, AppleTalk, DECnet, ARA, NetBEUI, bridging, HSRP, 802.1Q
WAN Protocols
Frame Relay, PPP, HDLC (leased line)
Routing Protocols
Routing Information Protocol (RIP), RIPv2, OSPF, IGRP, EIGRP, BGPv4, IS-IS, AY-EIGRP,
IPX-EIGRP, Next Hop Resolution Protocol (NHRP), AppleTalk Update-based Routing
Protocol (AURP)
QoS Protocols
IP Precedence, Resource Reservation Protocol (RSVP), Weighted Fair Queuing
(WFQ), Weighted Random Early Detection (WRED), Multichassis Multilink PPP (MMP),
fragmentation and interleaving, 802.1P
Access Protocols
PPP, Serial Line Internet Protocol (SLIP), TCP Clear, IPXCP, ATCP, ARA, NBFCP,
NetBIOS over TCP/​IP, NetBEUI over PPP, protocol translation (PPP, SLIP, ARA, X.25,
TCP, local-area transport [LAT], Telnet), and Xremote
Bandwidth Optimization
Multilink PPP (MLPPP), TCP/​IP header compression, Bandwidth Allocation Control
Protocol (BACP)
Voice Compression
G.711, G.723.1 (5.3K and 6.3K), G.726, G.729ab, G. Clear, GSM-FR, AMR-NB, iLBC
DSP Voice Features
Echo cancellation, programmable up to 128 MB; Voice activity detection, silence
suppression, comfort noise generation; Fixed and adaptive jitter buffering; Call
progress tone detection and generation—Dial tone, busy, ring-back, congestion,
and re-order tones with local country variants; DTMF, Multifrequency (MF); Continuity
Testing (COT)
Virtual Private Networking
IP Security (IPSec) and policy enforcement (RADIUS or TACACS+) L2TP, Layer 2
Forwarding (L2F), and generic routing encapsulation (GRE) tunnels
Firewall security and intrusion detection
QoS features (committed access rate [CIR], Random Early Detection [RED], IP
Precedence, policy-based routing)
Session Border Control
H.323 to H.323 (including Cisco Unified Communications Manager); H.323 to SIP
(including Cisco Unified Communications Manager); SIP to SIP (including Cisco
Unified Communications Manager)
1000 concurrent calls with 2000 sessions in flow-through mode
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Chapter 4: Collaboration
H.323v2, H.323v3, H.323v4, SIP, MGCP 1.0, TGCP 1.0, Voice XML, Real-Time Streaming
Protocol (RTSP), Extended Simple Mail Transfer Protocol (ESMTP); T.38 real-time fax
relay; T.37 fax store and forward; Fax out (transmission) Group 3, standards EIA 2388
Class 2 and EIA 592 Class 2.0 at modulations V.33, V.17, V.29, V.27ter, V.21; ITU-T T.30,
T4; Fax detection; Fax and modem passthrough; Open Settlements Protocol (OSP),
Media Recording Control Protocol (MRCP); TTS Servers; ASR Servers
Channelized T1
Robbed-bit signaling; Loop Start; Immediate Start, and Wink Start Protocols
Channelized E1
CAS, PR1, E1 R2, leased line, Frame Relay, G.703, G.704
ISDN Protocols Supported
Sync mode PPP, V.110 at rates up to 38400 bps; Network- and user-side ISDN; NFAS
with backup D-channel; QSIG, Feature Group B, Feature Group D; DoVBS
Modem Protocols Supported
V.90 or V.92 standard supporting rates of 56000 to 28000 in 1333-bps increments;
V.92 Modem on Hold and Quick Connect; V.44 Compression supporting increased
throughput by more than 100 percent for Internet browsing; K56Flex at 56000 to
32000 in 2000-bps increments; ITU-T V34 Annex 12 at 33600 and 31200 bps; ITU-T
V.34 at 28800, 26400, 24000, 21600, 19200, 16800, 14400, 12000, 9600, 7200, 4800,
or 2400 bps; V.32bis 14400, 12000, 9600, 7200, 4800; V.32 9600, 4800; V.22bis
2400, 1200; V.21 300; Bell 103, 300; V.22 1200; V.23 1200/​75; ITU-T V.42 (including
Microcom Networking Protocol [MNP] 2-4 and Link Access Procedure for Modems
[LAPM] error correction; ITU-T V.42bis (1000 nodes) and MNP 5 data compression;
Async-mode PPP
Full Cisco IOS Software Support
IP Plus and Enterprise Plus feature sets including 3DES and Lawful Intercept images
Console and Auxiliary Ports
Asynchronous serial (RJ-45)
Chassis
Dimensions (H x W x D): 3.5 x 17.5 x 18.25 in.; Weight (fully loaded): 35 lbs. maximum
(15.8 kg)
Memory Information
•• Main SDRAM—2 slots, 512 MB default memory, 1 GB max memory
•• System Flash—1 slot, 128 MB default memory, 1 GB max memory
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​hw/​iad/​index.html
Cisco ATA 187 Analog Telephone Adaptor
The Cisco ATA 187 Analog Telephone Adaptor brings analog telephones
into the networked world. The Cisco ATA 187 addresses enterprise,
business local services, small-office environments, and the emerging
managed hosted services market by enabling analog devices, such
as phones and fax machines, to support voice-over-IP (VoIP) services.
It is an ideal solution to complement large IP phone deployments or
installation environments where cabling can be difficult (such as in retail and
manufacturing facilities) or where customers seek a cost-effective solution
to interoperate with Cisco Unified Communications Manager but do not
require comprehensive functions.
The Cisco ATA 187 Analog Telephone Adaptor will support line-side Session Initiation Protocol (SIP) based
on Cisco Unified Communications Manager 7.10. It does not support Cisco Skinny Client Control Protocol
(SCCP).
Ideal for Companies That Need These Features
Cisco ATA 187 Analog
Telephone Adaptor
•• Analog devices such as phones and fax machines enabled to support voice-over-IP (VoIP)
services by converting the analog signal into an IP signal
•• Continuing use of existing analog phones with IP network
Main Features and Benefits
•• Autoprovisioning with Trivial File Transfer Protocol (TFTP) provisioning servers
•• Automatic assignment of IP address, network route IP, and subnet mask through Dynamic Host
Configuration Protocol (DHCP)
•• Configuration as per Cisco endpoint devices
•• Touch-tone telephone keypad configuration with voice prompt
•• Administrative password to protect configuration and access
•• Remote upgrades through network
•• Advanced preprocessing to optimize full-duplex voice compression
•• High-performance line-echo cancellation to eliminate noise and echo
•• Voice Activity Detection (VAD) and Comfort Noise Generation (CNG), which save bandwidth delivering
voice, not silence
•• Dynamic network buffering to reduce packet loss
Chapter 4: Collaboration
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Collaboration
Voice and Fax Signaling Protocols
•• Session Initiation Protocol (SIP) line side for interoperability with Cisco Unified Communications Manager
SIP-based systems (7.10 and later)
•• T.38 Fax support
•• Secure Real-Time Transport Protocol/​Transport Layer Security (SRTP/​TLS) over SIP for secure media and
signaling paths
Specifications
Feature
Cisco ATA 187 Analog Terminal Adapter
Telephone and network
interfaces
2 RJ-11 FXS ports
1 Fast Ethernet (FE) LAN port
Dimensions (H x W x D)
1.5 x 6.5 x 5.75 in.
(3.8 x 16.5 x 14.6 cm)
Weights
15 oz. (425 gm)
VoIP Protocols
Session Initiation Protocol (SIP) line side based on Unified Communications Manager 7.1x.
Cisco Skinny Protocol (SCCP) is not supported.
Selected Part Numbers and Ordering Information
ATA187-I1-A
Cisco ATA 187 Analog Terminal Adaptor
A power supply cable for the ATA 187 Analog Terminal Adaptor is required and is regionally dependent.
For More Information
http:/​/​www.cisco.com/​en/​US/​products/​hw/​gatecont/​ps514/​index.html
Cisco Unified Workspace Licensing
Cisco offers a variety of software licensing options to meet customer needs, regardless of the business
size, the way employees work, and the tools they need. Based on a user-centric model, Cisco Unified
Communications 9.0 licensing includes:
•• Cisco Unified Workspace Licensing: Cisco Unified Workspace Licensing provides the most popular
bundles of Cisco Collaboration applications and services in a cost-effective, simple package. It includes
soft clients, applications server software, and licensing on a per-user basis. It is available in two primary
editions:
•• Standard Edition: Built on the reliable Cisco Unified Communications Manager platform, this edition
includes call control, voice messaging, and unified clients. Instant messaging and presence are also
included and may be deployed as a 1-year subscription in the cloud or as a perpetual license on
premises.
•• Business Edition: Refers to Standard Edition on Cisco Unified Communications Manager Business Edition
6000 and its functions are equivalent to those of Cisco Unified Workspace Licensing Standard Edition.
•• Professional Edition: This edition includes all features in the Standard Edition plus WebEx Meetings, the
WebEx Social Enterprise Collaboration platform, and contact center capabilities. You can deploy each
WebEx solution as either a 1-year subscription in the cloud or as a perpetual license on premises.
•• Cisco User Connect Licensing: This per-user–based license for individual Cisco Unified Communications
applications includes the applications server software, user licensing, and soft clients. Depending on the
type of device and number of devices that you require, User Connect Licensing is available in Essential,
Basic, Enhanced, and Enhanced Plus versions.
Ideal for Companies That Need these Features
Cisco Unified
Workspace Licensing
•• Complete, media-rich collaboration experience for all their users across their workspaces
•• Ability to flexibly deploy collaboration applications as their evolving business needs dictate
•• Timely access to Cisco’s latest software updates for major, minor, and maintenance releases, as
well as online tools and communities that help solve problems quickly
•• Ability to offer workspace applications at a more affordable initial cost of acquisition
•• A simplified way to purchase and manage licensing, service, and support
For specifications, please visit:
http:/​/​www.cisco.com/​en/​US/​partner/​prod/​collateral/​voicesw/​ps6882/​ps9156/​product_solution_
overview0900aecd806cc7a4.html
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Chapter 4: Collaboration
Table of Specifications:
Function
Included in Cisco Unified
Workspace Licensing
Business
Edition1
Entry
Edition
Standard
Edition
Professional
Edition
Video
conferencing
Cisco Unified MeetingPlace
conferencing
No
No
No
Yes
Web
conferencing
Cisco WebEx Meeting Center or
Cisco Unified MeetingPlace
No
No
No
Yes
Audio
conferencing
Cisco Unified MeetingPlace
conferencing
No
No
No
Yes
Mobile phone
client
Cisco Unified Mobile
Communicator Client
No
No
No
Yes
Contact
Center
Cisco Unified Contact Center
Express (25 Cisco CUWL = 1
Standard Agent)
No
No
No
Yes
Cisco Unified Presence Profile
Yes
No
Yes
Yes
Cisco Unified Mobility Profile
Yes
Yes
Yes
Yes
Soft client
Cisco Unified Personal
Communicator, Cisco Unified IP
Communicator, or Cisco Unified
Communications Integration
for Cisco WebEx Connect or
Microsoft Office Communicator
or CUCILYNC
Yes
Yes, Cisco IP
Communicator
only
Yes
Yes
Messaging
Cisco Unity or Cisco Unity
Connection
Cisco Unity
Connection
only
No
Yes
Yes
Phone and call Cisco Unified Communications
control
Manager Licensing
Desktop video
Enhanced
Desktop video
Desktop video
Endpoints
Licenses for IP endpoints per
user (hard or soft phone)
2 for IP
endpoint
1 for hard
phone; 1 for
CIPC
2 for IP
endpoint
10 for IP
endpoint
Session
Management
Cisco Unified Communications
Manager Session Management
Edition
No
No
No
Yes
User count
Supported user counts
50–500 (100
minimum for
BE 6K)
50+
50+
50+
Collaboration
Presence
Mobility (with
Sim ring
services)
1
BE 5000/​BE 600
Selected Part Numbers and Ordering Information
Product Number
Description
UCSS Product Number
Product Number
CUWL-PRO-K9
Unified Workspace Licensing
PRO, 1 User
UCSS-UWL-PRO
CON-ESW-PRO1
CON-ESW-PRO1K
CON-ESW-PRO10K
CUWL-STD-K9
Unified Workspace Licensing
STD, 1 User
UCSS-UWL-STD
CON-ESW-UWLST1
CON-ESW-UWLST1K
CON-ESW-UWLST10K
For More Information
http:/​/​www.cisco.com/​go/​uclicensing
Chapter 4: Collaboration
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Cisco Unified Communications Software Subscription
Cisco Unified Communications Software Subscription (UCSS) increases business value by providing
an economical and timely approach to upgrading to new Cisco technology, thereby optimizing return on
investment (ROI) and reducing total cost of ownership (TCO) for Cisco Unified Communications Solutions.
You can:
•• Stay up-to-date: Get the latest product enhancements whenever there is a Cisco Unified Communications
major software release, at no additional charge.
•• Stay protected: During the term of your subscription agreement, you have guaranteed access to new
software upgrades.
•• Stay cost-effective: Whether you purchase a 1-, 2-, 3-, or 5-year subscription plan, Cisco Unified
Communications Software Subscription can help you plan for the future while saving you money
compared to repeat purchases of new software or individual upgrades.
•• Stay productive: The process of planning, buying, deploying, and maintaining your Cisco Unified
Communications upgrades is much easier and faster.
When combined with Cisco Unified Communications Essential Operate Service, you have timely access
to Cisco’s latest software updates for major, minor, and maintenance releases, as well as online tools and
communities that help solve problems quickly.
Ideal for Companies That Need these Features
Cisco Unified
•• Maximizing return on investment (ROI) and lower total ownership costs
Communications
•• Keeping pace with technology advancements and enhancing productivity
Software Subscription •• Protecting Cisco Unified Communications investment in the future, regardless of what happens
•• Predicting and planning IP communications budgets over multiple years or budget only once
Selected Part Numbers and Ordering Information
UCSS High Level SKU
Description
CMBE-WRKSP-BDL
Cisco Unified Workspace Licensing Business Edition
L-UCSS-ATT
Cisco Unified Attendant Console
L-UCSS-CCE
Cisco Unified Contact Center Enterprise
L-UCSS-CCH
Cisco Unified Contact Center Hosted
L-UCSS-CCX
Cisco Unified Contact Center Express
L-UCSS-CUCRTX
Cisco Unified Communication Manager
L-UCSS-CUP
Cisco Unified Presence
L-UCSS-CVP
Cisco Unified Customer Voice Portal
L-UCSS-ER
Cisco Unified Emergency Responder
L-UCSS-ICME
Cisco Unified Intelligent Contact Management Enterprise
L-UCSS-ICMH
Cisco Unified Intelligent Contact Management (ICM) Hosted
L-UCSS-IPIVR
Cisco Unified IP Interactive Voice Response
L-UCSS-MCP
Cisco Unified IP Media Recording
L-UCSS-MSG
Cisco Unity, Unity Connection
L-UCSS-MTNGPLACE
Cisco Unified MeetingPlace 8.0
L-UCSS-MTPLACE
Cisco Unified Meeting Place (Prior to 8.0)
L-UCSS-SME
Cisco Unified Communications Manager Session Management Edition
L-UCSS-UAE
Cisco Unified Application Environment
L-UCSS-UCM
Cisco Unified Communication Manager
L-UCSS-UCMBE
Cisco Call Manager Business Edition
L-UCSS-UPC
Cisco Unified Personal Communicator
L-UCSS-VOIP
Cisco Mobile Voice
For More Information
http:/​/​www.cisco.com/​go/​ucss
4-80
Chapter 4: Collaboration
Chapter 5: Security
This chapter provides only a subset of Cisco products and part numbers.
Security At-a-Glance
Product
Features
Page
Cisco IOS Security
•• Delivers firewall, intrusion prevention, VPN, and content filtering
•• Promotes integrating new network security features on existing routers
•• Maximizes network security without adding hardware
•• Decreases ongoing support and manageability costs
5-4
Cisco ASA 5500 Series
Adaptive Security
Appliances
•• Combines firewall, VPN, and optional content security and intrusion prevention
•• Provides threat defense and secure communications services to stop attacks
•• Reduces deployment and operational costs
•• Supports small businesses to large enterprises
5-5
Cisco Intrusion Prevention
Systems (IPSs)
•• Identifies and stops malicious traffic, worms, viruses, and application abuse
•• Delivers intelligent threat detection and protection
•• Identifies and blocks Internet-based attackers using SES reputation filtering and
global correlation inspection
•• Promotes business continuity and helps meet compliance needs
5-12
Cisco Catalyst 6500 Series
ASA Services Module
•• Provides high-speed, integrated firewall module for Cisco Catalyst 6500 Switches 5-14
•• Supports 20 Gbps of maximum firewall throughput
•• Supports 16 Gbps of maximum firewall throughput (multiprotocol)
•• Supports 300,000 connections per second
•• Supports 10 million concurrent connections
•• Supports 250 security contexts
•• Supports 1,000 VLANs
Secure Network
*NEW PRODUCT*
Security
Secure Access
Cisco TrustSec technology
Secures your networks and services with context-based access control for
users and devices; provides organizations with the ability to enforce compliance,
strengthen security, increase operational efficiency, and establish a consistent
global access policy while embracing the changing business environment
5-15
Cisco NAC Appliance
(Clean Access)
•• Enforces network security policies by allowing access only to trusted devices
•• Blocks access by noncompliant devices and limits damage from emerging
threats and risks
•• Protects existing investments through third-party management application
compatibility
•• Reduces virus, worm, and unwanted access threats by integrating with other
Cisco products
5-16
Cisco Identity Services
Engine (ISE)
•• Applies policy-based access control
•• Supports greater flexibility to use devices and applications of choice
•• Provides a single IT interface for policy creation and enforcement
•• Allows you to deploy in active standby mode to help ensure high availability
5-18
•• Controls network access based on dynamic conditions and attributes
•• Meets evolving access requirements with rule-based policies
•• Increases compliance with integrated monitoring, reporting, and troubleshooting
capabilities
•• Takes advantage of built-in integration capabilities and distributed deployment
5-19
Cisco email security
products: Cloud and
appliance (formerly
technology)
•• Fights spam, viruses, and blended threats for organizations of all sizes
•• Enforces compliance and protects reputation and brand assets
•• Reduces downtime and simplifies administration of corporate mail systems
•• Deployed by more than 50 percent of the Fortune 1000 and 8 of the 10 largest
Internet service providers (ISPs)
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Cisco Web Security
Appliances
•• Integrates web-usage controls, data security, reputation, and malware filtering
•• Applies Cisco Security Intelligence Operations and global threat technology
•• Combats sophisticated web-based threats with layered security technology
•• Supports built-in management for visibility of threat-related activity
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Cisco M-Series Content
Security Management
Appliance
•• Complements all of the Cisco Email and Web Security appliances
•• Provides one location for you to monitor all corporate policy settings and audit
information
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*NEW PRODUCT*
Cisco Secure Access
Control System (ACS)
Secure Email and Web
Chapter 5: Security
5-1
Cisco Cloud Web Security
•• Analyzes web requests for malicious, inappropriate, or acceptable content
•• Offers granular control over open and encrypted web content
•• Extends real-time protection and policy enforcement to remote employees
•• Blocks unwanted and malicious email messages, while protecting confidential
data
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Cisco Cloud Web Security:
Web filtering
Offers granular control over all web content, including Secure Sockets Layer
(SSL)-encrypted communications, using multiple techniques including real-time
dynamic web content classification, an industry-leading URL filtering database,
file-type filters, and early warning filtering and real-time scanning of search results
with SearchAhead
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Cisco AnyConnect Secure
Mobility Solution
•• Provides an intelligent, quick, optimal user experience and reliable connectivity
experience
•• Gives users a choice of how, when, and where they access their information
•• Provides remote-access connectivity that is comprehensive and preemptive
•• Enforces context-aware policy, and protection from malware
•• Provides secure access to enterprise resources from a Windows, Mac, Linux,
iPhone or iPad, or Android device to address bring-your-own-device (BYOD)
needs
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Cisco Adaptive Wireless IPS
Software
•• Provides automated wireless vulnerability and performance monitoring
•• Maintains a constant awareness of the RF environment
•• Automatically monitors and identifies unauthorized access and RF attacks
•• Collaborates with Cisco network security products to create a layered security
approach
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VPN Services for Cisco ASA
5500 Series
•• Provides remote access for up to 10,000 Secure Sockets Layer (SSL) (both
Transport Layer Security [TLS] and Datagram TLS [DTLS]) or IP Security (IPsec)
connections
•• Supports functions unavailable to a clientless, browser-based VPN connection
•• Connects users to IPv6 resources over IPv4 network tunnels
•• Facilitates creating user profiles and defining names and addresses of host
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Cisco 3300 Series Mobility
Engine
•• Delivers mobility services for wireless networks
•• Scalable and centralized
•• Offers open application programming interface (API) for easy integration with
enterprise and mobile applications
•• Supports context-aware security and wireless intrusion prevention system (IPS)
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Cisco Virtual Office
•• Extends highly secure and manageable network services to remote employees
•• Cost-effectively scales through standard or express versions
•• Includes Cisco and approved partner services, remote site aggregation, and
headend systems
•• Delivers full IP phone, wireless, data, and video services
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•• With integrated end-to-end tools, enables consistent policy enforcement, allows
rapid troubleshooting of security events, and provides summarized reports for
Cisco ASA 5500 Series Adaptive Security Appliances, Cisco IPS 4200 Series
Sensor Appliances, Cisco Secure Routers, and the Cisco AnyConnect Secure
Mobility Client
•• Allows deployment of centralized and automatic software image updates for all
ASAs throughout the network, helping ensure consistency and greatly reducing
the time and administrative overhead required for deployment upgrades
•• Supports access control and approval framework for proposing and integrating
changes
•• Through policy and object management, enables reuse of security rules and
objects, and enhances the ability to monitor security threats from throughout the
deployment, minimizing the potential for errors and maximizing efficiency
•• Through troubleshooting and health and performance monitoring, allows
configuration of alerts to predefined thresholds, allows event management, and
enables administrators to proactively monitor the security environment, leading to
operational efficiency, visibility, and lower time to resolution
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Cisco Video Surveillance
Manager
•• Supports the transmission, monitoring, recording, and management of
surveillance video
•• Enables network and security teams to collaborate effectively in a highly scalable
environment; this secure, policy-based system helps ensure teams maximize
their productivity across thousands of cameras
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Virtualized Physical
Security Applications for
Cisco Unified Computing
Systems
•• Offers Cisco Video Surveillance Manager, Cisco IP Interoperability and
Collaboration System (IPICS), Cisco Physical Security Operations Manager, and
Cisco Physical Access Manager for deployment with the industry award-winning
Cisco Unified Computing System platforms
•• Application consolidation allows for solution components to be gathered into
shared compute and storage
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Secure Mobility
Security Management
Cisco Security Manager
Physical Security
5-2
Chapter 5: Security
•• Provides primary means for the Cisco Physical Access Control solution to
connect door hardware, such as locks and readers, to your IP network
•• Provides one gateway to control up to two doors and can scale to thousands of
doors at a fixed cost per door
5-35
Cisco Physical Access
Manager
•• Provides management application for the Cisco Physical Access Control solution
•• With its easy-to-use interface, lets you configure Cisco Physical Access
Gateways and modules, monitor activity, enroll users, and integrate with IT
applications and data stores
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Cisco Video Surveillance
2600 Series IP Cameras—
Standard Definition
•• Provides feature-rich, professional digital cameras designed for superior
performance in a wide variety of environments
•• Employs powerful digital imaging technology, allowing it to capture high-quality
images in a wide variety of lighting conditions
•• Reduces network traffic and storage requirements with H.264 compression while
providing superior image quality
5-36
Cisco Video Surveillance
4000 Series IP Cameras—
High Definition
•• Provides true high-definition (HD) video surveillance IP digital cameras designed
for superior performance in a wide variety of video surveillance applications
•• Provides efficient network usage with the highest-quality video
•• Supports medianet and video analytics
•• With open, standards-based design, provides an ideal platform for integration
and operation as independent devices or as part of a Cisco Video Surveillance
Network
5-36
Cisco Video Surveillance
5000 Series HD IP Dome
Cameras
•• Offers 2.1-megapixel indoor fixed-dome cameras designed with industry-leading
image quality and high processing power
•• Designed to install quickly and easily; all of the post-back-box installation and
setup can be done with one hand
•• Supports MJPEG and H.264 compression
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Cisco Video Surveillance
6000 Series IP Cameras
•• Offers high-definition 2.1-megapixel cameras that produce video streams in full
1080p resolution
•• Provides simplified installation and maintenance through medianet
•• Supports MJPEG and H.264 compression
5-38
Cisco Video Surveillance
2900 Series PTZ IP Dome
Cameras
•• Offers easy-to-deploy, multifeature IP standard-definition pan-tilt-zoom (PTZ)
cameras
•• Includes indoor and outdoor models, both supporting day and night operation
•• Supports two simultaneous video streams, which can be compressed in MJPEG,
MPEG-4, and H.264 formats across several resolution configurations
5-38
Cisco Video Surveillance
Encoders
•• Offers 4- and 8-port standalone encoders that you can use to convert analog
video sources into digit formats
•• Supports H.264, MPEG-4, and MJPEG compression options
5-39
*NEW PRODUCT*
Cisco Physical Security
Operations Manager
•• Unifies video surveillance, access control, and incident response with a
5-39
command-and-control console
•• Provides complete view of facilities, sensors, and alarms in a map-enabled GUI
•• Offers comprehensive management system with powerful workflow and business
logic engine
Cisco Physical Security
Multiservices Platform
•• Offers innovative choices for deploying and managing physical security services,
including video surveillance, access control, and flexible incident response
communications
•• Offers compact, 1-rack-unit (1RU) or 2RU server that includes a wide array of
features in a single, easy-to-use, and easy-to-deploy component
5-40
Cisco IPICS Server
Software
•• Serves as the conductor of the Cisco Interoperability and Collaboration Systems
(IPICS)
•• Creates virtual talk groups (VTGs) to facilitate push-to-talk (PTT) communications
among users of multiple types and technologies of Land Mobile Radios (LMRs)
with users of PCs, landline phones, cellular, smartphones, and Cisco Unified IP
Phones
•• Delivers critical communications interoperability between the boundaries of
traditional systems
5-41
Cisco IPICS Dispatch
Console
•• Offers end-to-end radio dispatching solution designed for mission-critical radio
communications; it is the vital link between dispatchers and field personnel,
helping to coordinate field response and ensure personnel safety
•• Designed and built to take advantage of the newest IP communications
technologies, making it easier to dispatch responders and provide them with
information that improves their situational awareness
•• Running on a standard PC platform, extends existing PTT radio channels so that
users with a variety of communication devices can participate
5-41
Cisco IPICS Mobile Client
•• Allows responders to interact with other incident participants (smartphone
application)
•• In conjunction with the Cisco IPICS Dispatch Console, provides an on-demand
solution for physical security and emergency first responders who are mobile,
enabling them to begin reviewing incident information and addressing an incident
even while on the way to the scene
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Chapter 5: Security
5-3
Security
Cisco Physical Access
Gateway
•• Provides a comprehensive suite of services designed specifically for Physical
Safety and Security (PSS) products based on the Cisco Services Lifecycle
framework to help ensure customer success with the Cisco Physical Safety and
Security products and solutions
•• Offers services either directly from Cisco or through Authorized Cisco Advanced
Technology Program (ATP) Partners
•• Offers new services across the Services lifecycle phases of plan, build, and
manage
5-42
Cisco Security Services:
These services help you plan, build, and manage secure networks and context-aware solutions that enable
consistent security enforcement across the extended organization and greater alignment of security policies with
business needs. Using leading practices, services delivered by Cisco and our partners can help you more quickly
and cost-effectively deploy an effective yet flexible security solution. Operational and remote management services
help maintain network security, and optimization services help you identify and address evolving needs.
5-44
Cisco Services Portfolio
for Physical Safety and
Security Products
Services
For More Information
Product Ordering
To place an order, visit: http:/​/​www.cisco.com/​en/​US/​ordering/​index.shtml.
Cisco Services
Please visit www.cisco.com/​go/​services/​security for further information.
End-of-Life and End-of-Sale Information
Please visit the end-of-life and end-of-sale website for a complete and up-to-date listing of products that are no longer being
sold or supported, what replacement products are available, and information about product support.
http:/​/​www.cisco.com/​en/​US/​products/​prod_end_of_life.html
Note: This chapter provides only a subset of Cisco products and part numbers. For the most up-to-date and comprehensive
information, refer to the Cisco website at http:/​/​www.cisco.com, refer to the Cisco ordering website at http:/​/​www.cisco.com/​
en/​US/​ordering/​index.shtml, or reference the URL listed in the “For More Information” section of each product.
Secure Network
Cisco IOS Security
Cisco IOS Software routers ship with the industry’s most comprehensive security services, intelligently
embedding data, security, voice, and wireless in the platform portfolio for fast, scalable delivery of missioncritical business applications. The Cisco 800 Series Routers and Cisco 1900, 2900, and 3900 Series
Integrated Services Routers are ideal for small businesses and enterprise branch offices, delivering a rich,
integrated solution for connecting remote offices, mobile users, and partner extranets or service provider–
managed customer premises equipment (CPE). The Cisco 7200 Series and 7301 Routers and the Cisco ASR
1000 Series Aggregation Services Routers are ideal for aggregation of WAN security services in campus and
enterprise environments.
Cisco IOS Software routers include security services that address customer concerns regarding threat
management, VPN and secure communications, integrated network solutions, and security management.
With the convergence of features such as advanced firewall, VPN services, intrusion prevention system
(IPS), Cisco Network Admission Control (NAC), and content filtering, the Cisco IOS Security routers give
customers flexibility to choose a solution that meets their bandwidth, LAN and WAN density, and multiservice
requirements while benefiting from advanced security.
Ideal for Companies That Need These Features
Cisco IOS Software
5-4
•• An integrated security solution that includes firewall, VPN, remote access, intrusion-preventionsystem (IPS), and content-filtering technologies
•• Low total cost of ownership (TCO) by taking advantage of the existing infrastructure for modular
and flexible deployment options
•• An integrated stateful inspection firewall with powerful security and multiprotocol routing all on the
same routing platform
•• Scalability options from the Cisco 800 Series up to the Cisco 7200 Series, the Cisco 7301, and
the Cisco ASR 1000 Series Aggregation Services Routers
•• Integrated, secure network solutions including secure unified communications and secure
mobility
•• Secure extranet and intranet perimeters and Internet connectivity for secure branch and remote
offices
•• Ability to meet compliance regulations such as Payment Card Industry (PCI), Health Insurance
Portability and Accountability Act (HIPAA), or Sarbanes-Oxley Act of 2002 (SOX) that require
firewall or data-encryption services
Chapter 5: Security
Main Features and Benefits
•• Cisco IOS Security offers an advanced firewall that includes Zone-Based Firewall, which provides secure,
stateful, application-based packet inspection to support the latest protocols and advanced applications.
•• Cisco IOS Firewall offers a threat-management foundation to deploy secure access policies at all network
interfaces.
•• Cisco IOS Intrusion Prevention System (IPS) is an inline, deep-packet inspection feature that effectively
mitigates a wide range of network attacks. Supporting thousands of attack signatures, it provides the
network intelligence to accurately identify, classify, and stop or block malicious traffic in real time.
•• Cisco IOS Content Filtering helps your organization protect itself from known and new Internet threats,
improve employee productivity, and enforce business policies for regulatory compliance.
•• Cisco IOS IP Security (IPsec) and Secure Sockets Layer (SSL) VPN offer services for site-to-site VPN
and unified remote-access security. These services include standards-based IPsec VPN, Cisco Group
Encrypted Transport VPN, Dynamic Multipoint VPN (DMVPN), Easy VPN, and SSL VPN.
•• Dynamic, per-user authentication and authorization for LAN, WAN, and VPN clients are supported.
•• Cisco Network Admission Control (NAC) support extends the ability of the network to enforce
organizational security policies on devices seeking network access by delivering NAC services on an
integrated services module.
Selected Part Numbers and Ordering Information
The Cisco IOS Security router bundles are based on the Cisco 800 Series Routers, Cisco 1900, 2900, and
3900 Series Integrated Services Routers, and Cisco 7200 Series and 7301 routers providing a full range
of security features. These bundles include entry security bundles, enhanced security bundles for added
performance and scale, and entry voice (Voice Security [VSEC]) and premier voice (H-VSEC) bundles for
combined security and unified communications. These bundles are orderable through a single part number
at a reduced price compared to ordering each component separately. Cisco ASR 1000 Series Aggregation Services Router security bundles are available for the Cisco ASR 1002,
ASR 1004, and ASR 1006 chassis and include the respective Cisco IOS XE feature licenses without the need
for additional hardware support in the form of security blades or modules.
For More Information
http:/​/​www.cisco.com/​go/​routersecurity
Cisco ASA 5500 Series Adaptive Security Appliances
As a core component of Cisco Borderless Networks, Cisco ASA 5500 Series Adaptive Security Appliances
provide:
•• Context-aware firewall capabilities
•• Proven firewall services
•• Comprehensive real-time threat defense
•• Effective, always-on, highly secure remote access
•• Highly secure communication services
These solutions help reduce deployment and operational costs while delivering comprehensive network
security for networks of all sizes.
Deploy Comprehensive, Context-Aware Network Security
Cisco adaptive security appliances integrate industry-leading firewalls, VPN technology, intrusion prevention,
content security, and unified communications security in a unified platform. These applications help:
•• Stop attacks before they penetrate the network perimeter
•• Control network and application activity by using context-aware security parameters
•• Protect resources and data, as well as voice, video, and multimedia traffic
•• Reduce deployment and operational costs
Context-aware firewalling capabilities combine:
•• In-depth local network context from Cisco TrustSec technology
•• Real-time global threat intelligence from Cisco Security Intelligence Operations (SIO)
•• Unique mobile client insight from Cisco AnyConnect Secure Mobility Client
In addition, these solutions offer an advanced intrusion prevention system (IPS) with Global Correlation, which
is twice as effective as a traditional IPS and includes Cisco guaranteed coverage.
The high-performing Cisco ASA 5500 Series Adaptive Security Appliances also provide:
•• Fast throughput, high connection setup rates, and capacity for exceptional scalability and investment
protection
Chapter 5: Security
5-5
Security
Cisco 7600 Series security bundles are based on the Cisco 7600 Series E chassis and the IP Security
(IPsec) VPN shared port adapter (SPA).
•• Adaptable architecture for rapid and customized security services deployment
•• Versatile, always-on remote access integrated with IPS and web security for highly secure mobility and
enhanced productivity
Main Features and Benefits
•• Market-proven security and VPN capabilities: Full-featured, high-performance firewall, intrusion prevention
system (IPS), content security, and Secure Sockets Layer/​IP Security (SSL/​IPsec) VPN technologies
deliver robust application security, user- and application-based access control, worm and virus mitigation,
malware protection, content filtering, and remote user-site connectivity.
•• Extensible services architecture: Taking advantage of a modular services processing and policy
framework offered by the Cisco ASA 5500 Series Adaptive Security Appliances, businesses can apply
specific security and network services on a per-traffic flow basis, delivering highly granular policy controls
and a wide range of protective services with streamlined traffic processing. The efficienci