Product Manual
Seagate SV35/Suveillance HDD
®
ST4000VX002
ST3000VX004
ST2000VX004
ST1000VX002
100759604
Rev. D
May 2015
Document Revision History
Revision
Date
Pages affected
Rev. A
10/01/2014
Initial release.
Rev. B
10/01/2014
fc, 2, 4-7 & 25.
Rev. C
02/27/2015
fc, bc, 15 & 18.
Rev. D
05/06/2015
Corrected side hole dimension in mechanical drawings (pages 22-23)
Changed Word 95-104 to reflect Streaming command support (pages 28-29)
© 2015, Seagate Technology LLC All rights reserved.
Publication number: 100759604, Rev. D May 2015
Seagate, Seagate Technology and the Spiral logo are registered trademarks of Seagate Technology LLC in the United
States and/or other countries. AccuTrac, OptiCache and SeaTools are either trademarks or registered trademarks of Seagate Technology LLC or one of its affiliated companies in the United States and/or other countries. All other trademarks or
registered trademarks are the property of their respective owners.
No part of this publication may be reproduced in any form without written permission of Seagate Technology LLC.
Call 877-PUB-TEK1 (877-782-8351) to request permission.
When referring to drive capacity, one gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one trillion
bytes. Your computer’s operating system may use a different standard of measurement and report a lower capacity. In
addition, some of the listed capacity is used for formatting and other functions, and thus will not be available for data
storage. Actual quantities will vary based on various factors, including file size, file format, features and application
software. Actual data rates may vary depending on operating environment and other factors. The export or re-export of
hardware or software containing encryption may be regulated by the U.S. Department of Commerce, Bureau of Industry
and Security (for more information, visit www.bis.doc.gov), and controlled for import and use outside of the U.S. Seagate
reserves the right to change, without notice, product offerings or specifications.
Contents
Seagate® Technology Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.0
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.1
About the SATA interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2.0
Drive Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.1
Specification summary tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.2
Formatted capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.2.1
LBA mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.3
Default logical geometry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.4
Recording and interface technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.5
Manufacturer Physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.6
Seek time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.7
Start/stop times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.8
Power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.8.1
Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.8.2
Conducted noise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.8.3
Voltage tolerance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.8.4
Power-management modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.9
Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.9.1
Ambient temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.9.2
Temperature gradient. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.9.3
Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.9.4
Altitude . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.9.5
Shock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.9.6
Non-operating vibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.10
Acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.10.1
Test for Prominent Discrete Tones (PDTs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.11
Electromagnetic immunity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.12
MTBF and Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.13
Agency certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.13.1
Safety certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.13.2
Electromagnetic compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.13.3
FCC verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2.14
Environmental protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2.14.1
European Union Restriction of Hazardous Substances (RoHS) Directive . . . . . 20
2.14.2
China Restriction of Hazardous Substances (RoHS) Directive . . . . . . . . . . . . 20
2.15
Corrosive environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3.0
Configuring and Mounting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.1
Handling and static-discharge precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.2
Configuring the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.3
SATA cables and connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.4
Drive mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
21
21
21
21
22
4.0
SATA Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.1
Hot-Plug compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.2
SATA device plug connector pin definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.3
Supported ATA commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.3.1
Identify Device command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.3.2
Set Features command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.3.3
S.M.A.R.T. commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
24
24
24
25
27
31
32
Seagate SV35/Suveillance +SRS HDD Product Manual, Rev. D
2
Figures
Figure 1
Figure 2
Figure 3
Attaching SATA cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Mounting dimensions (4 & 3-disk: 4TB, 3TB and 2TB models) . . . . . . . . . . . . . . . . . . . . . . . 22
Mounting dimensions (1-Disk: 1TB model) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Seagate SV35/Suveillance +SRS HDD Product Manual, Rev. D
3
Seagate Technology Support Services
®
For information regarding online support and services, visit: http://www.seagate.com/about/contact-us/technical-support/
Available services include:
• Presales & Technical support
• Global Support Services telephone numbers & business hours
• Authorized Service Centers
For information regarding Warranty Support, visit: http://www.seagate.com/support/warranty-and-replacements/
For information regarding data recovery services, visit: http://www.seagate.com/services-software/data-recovery-services/
For Seagate OEM and Distribution partner portal, visit: http://www.seagate.com/partners
For Seagate reseller portal, visit: http://www.seagate.com/partners/my-spp-dashboard/
Seagate SV35/Suveillance +SRS HDD Product Manual, Rev. D
4
1.0 Introduction
This manual describes the functional, mechanical and interface specifications for the following:
Seagate SV35/Suveillance +SRS HDD model drives:
ST4000VX002
(Surveillance)
ST3000VX004
(SV35)
ST2000VX004
(SV35)
ST1000VX002
(SV35)
These drives provide the following key features:
• Enterprise-class reliability for 24×7 video surveillance applications
• Thermal monitoring and reporting for 24×7 operations
• Uncompromising reliability supports flexible surveillance design with case temperatures up to 70º C
• Performance-tuned for seamless video applications
• Built-in error recovery for non-stop video streaming
• Best-in-class acoustic performance means virtually silent operation
• High instantaneous (burst) data-transfer rates (up to 600MB per second).
• TGMR recording technology provides the drives with increased areal density.
• State-of-the-art cache and on-the-fly error-correction algorithms
• Native Command Queuing with command ordering to increase performance in demanding applications
• Full-track multiple-sector transfer capability without local processor intervention
• AcuTrac™ servo technology delivers dependable performance, even with hard drive track widths of only 75
nanometers.
• OptiCache™ technology boosts overall performance by as much as 45% over the previous generation.
• Quiet operation
• Compliant with RoHS requirements in China and Europe
• Diagnostic software performs a drive self-test that eliminates unnecessary drive returns.
• Support for S.M.A.R.T. drive monitoring and reporting
• Supports latching SATA cables and connectors
• Worldwide Name (WWN) capability uniquely identifies the drive.
• <1% AFR- designed for high write duty cycle across Seagate SV35/Suveillance +SRS HDD
• Streaming video optimization - consistent command completion times & ERC support across Seagate SV35/
Suveillance +SRS HDD
• ATA AV Command support - streaming video command support across Seagate SV35/Suveillance +SRS HDD
• Number of drives supported in surveillance environment:
Non RAID Application, sequential HDD usage model - Seagate SV35/Suveillance +SRS HDD
RAID Application - Seagate SV35/Suveillance +SRS HDD <=16 HDDs, SV35 <=4 HDDs
• Transient power on management - <=2A spin-up current across Seagate SV35/Suveillance +SRS HDD
• Rotational Vibration - mitigation of system level rotational vibration inside Seagate SV35/Suveillance +SRS HDD
Seagate SV35/Suveillance +SRS HDD Product Manual, Rev. D
5
Introduction
1.1 About the SATA interface
The Serial ATA (SATA) interface provides several advantages over the traditional (parallel) ATA interface. The
primary advantages include:
• Easy installation and configuration with true plug-and-play connectivity. It is not necessary to set any jumpers or
other configuration options.
• Thinner and more flexible cabling for improved enclosure airflow and ease of installation.
• Scalability to higher performance levels.
In addition, SATA makes the transition from parallel ATA easy by providing legacy software support. SATA was
designed to allow users to install a SATA host adapter and SATA disk drive in the current system and expect all of
the existing applications to work as normal.
The SATA interface connects each disk drive in a point-to-point configuration with the SATA host adapter. There is
no master/slave relationship with SATA devices like there is with parallel ATA. If two drives are attached on one
SATA host adapter, the host operating system views the two devices as if they were both “masters” on two
separate ports. This essentially means both drives behave as if they are Device 0 (master) devices.
Note
The host adapter may, optionally, emulate a master/slave environment to host software where two
devices on separate SATA ports are represented to host software as a Device 0 (master) and Device
1 (slave) accessed at the same set of host bus addresses. A host adapter that emulates a master/
slave environment manages two sets of shadow registers. This is not a typical SATA environment.
The SATA host adapter and drive share the function of emulating parallel ATA device behavior to provide backward
compatibility with existing host systems and software. The Command and Control Block registers, PIO and DMA
data transfers, resets, and interrupts are all emulated.
The SATA host adapter contains a set of registers that shadow the contents of the traditional device registers,
referred to as the Shadow Register Block. All SATA devices behave like Device 0 devices. For additional
information about how SATA emulates parallel ATA, refer to the “Serial ATA International Organization: Serial ATA
Revision 3.0.” The specification can be downloaded from www.sata-io.org.
Seagate SV35/Suveillance +SRS HDD Product Manual, Rev. D
6
2.0 Drive Specifications
Unless otherwise noted, all specifications are measured under ambient conditions, at 25°C, and nominal power.
For convenience, the phrases the drive and this drive are used throughout this manual to indicate the following
drive models:
ST4000VX002
(Surveillance)
2.1
ST3000VX004
(SV35)
ST2000VX004
(SV35)
ST1000VX002
(SV35)
Specification summary tables
The specifications listed in Table 1 are for quick reference. For details on specification measurement or definition,
refer to the appropriate section of this manual.
Table 1
Drive specifications summary for Seagate SV35/Suveillance +SRS HDD models
Drive Specification
ST4000VX002
ST3000VX004
ST2000VX004
ST1000VX002
Formatted capacity
(512 bytes/sector)*
4000GB
(4TB)
3000GB
(3TB)
2000GB
(2TB)
1000GB
(1TB)
Guaranteed sectors
7,814,037,168
5,860,533,168
3,907,029,168
1,953,525,168
Heads
8
6
2
Disks
4
3
1
Bytes per sector (4K physical
emulated at 512-byte sectors)
4096
Default sectors per track
63
Default read/write heads
16
Default cylinders
16,383
Recording density (max)
Track density (avg)
1807kFCI
340 ktracks/in
Areal density (avg)
352 ktracks/in
625Gb/in
2
Internal data transfer rate (max)
1813Mb/s
2147Mb/s
Average data rate, read/write (MB/s)
146MB/s
156MB/s
Maximum sustained data rate,
OD read (MB/s)
180MB/s
210MB/s
I/O data-transfer rate (max)
600MB/s
Cache buffer
64MB
Height (max)
20.20mm /
0.795 in
26.1mm / 1.028 in
Width (max)
101.6mm /4.0 in (+ 0.010 in)
Length (max)
146.99mm / 5.787 in
Weight (typical)
610g /1.345 lb
626g /1.38 lb
Average latency
4.16ms
Power-on to ready (max)
<17.0s
Standby to ready (max)
<17.0s
Average seek, read (typical)
Average seek, write (typical)
<12.0ms typical
<12.0ms typical
Startup current (typical) 12V (peak)
Voltage tolerance (including noise)
415g/0.915lb
<8.5ms typical
<9.5ms typical
2.0A
5V: ±5%
12V: ±10%
Ambient temperature
(drive case temperature)
Seagate SV35/Suveillance +SRS HDD Product Manual, Rev. D
5V: ±5%
12V: +10% / -7.5%
0° to 70°C (operating)
–40° to 70°C (non-operating)
7
Drive Specifications
Table 1
Drive specifications summary for Seagate SV35/Suveillance +SRS HDD models (continued)
Drive Specification
ST4000VX002
ST2000VX004
5% to 90% (operating)
5% to 95% (non-operating)
Relative humidity gradient (max)
5% to 95% (operating)
5% to 95% (non-operating)
30% per hour
37.7°C max (operating)
40.0°C max (non-operating)
Wet bulb temperature (max)
Altitude, operating
–304.8m to 3048m
(–1000 ft to 10,000+ ft)
Altitude, non-operating
(below mean sea level, max)
–304.8m to 12,192m
(–1000 ft to 40,000+ ft)
Operational Shock (max)
80 Gs at 2ms
Non-Operational Shock (max)
300 Gs at 2ms
Vibration, operating
ST1000VX002
20°C per hour max (operating)
30°C per hour max (non operating)
Temperature gradient
Relative humidity
ST3000VX004
2Hz to 22Hz: 0.25 Gs (Limited displacement)
22Hz to 350Hz: 0.50 Gs
350Hz to 500Hz: 0.25 Gs
5Hz to 22Hz: 3.0 Gs
22Hz to 350Hz: 3.0 Gs
350Hz to 500Hz: 3.0 Gs
Vibration, non-operating
Drive acoustics, sound power
Idle**
2.3 bels (typical)
2.4 bels (max)
2.4 bels (typical)
2.6 bels (max)
2.2 bels
(typical)
2.3 bels (max)
Seek
2.5 bels (typical)
2.6 bels (max)
2.6 bels (typical)
2.7 bels (max)
2.3 bels
(typical)
2.4 bels (max)
1 per 1014 bits read
Non-recoverable read errors
Annualized Failure Rate (AFR)
Warranty
<1%
To determine the warranty for a specific drive, use a web browser to access the
following web page: http://www.seagate.com/support/warranty-and-replacements/
From this page, click on the "Check to see if the drive is under Warranty" link. Users
will be asked to provide the drive serial number, model number (or part number) and
country of purchase. The system will display the warranty information for the drive.
Load/Unload cycles
(25°C, 50% rel. humidity)
Supports Hotplug operation per the
Serial ATA Revision 3.0 specification
300,000
Yes
*One GB equals one billion bytes and 1TB equals one trillion bytes when referring to hard drive capacity. Accessible capacity may vary depending
on operating environment and formatting.
* *During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and power to operational levels.
*** All specifications above are based on native configurations.
Seagate SV35/Suveillance +SRS HDD Product Manual, Rev. D
8
Drive Specifications
2.2
Formatted capacity
Model
Formatted capacity*
Guaranteed sectors
ST4000VX002
4000GB
7,814,037,168
ST3000VX004
3000GB
5,860,533,168
ST2000VX004
2000GB
3,907,029,168
ST1000VX002
1000GB
1,953,525,168
Bytes per sector
4K
*One GB equals one billion bytes and 1TB equals one trillion bytes when referring to hard drive capacity. Accessible capacity may vary depending
on operating environment and formatting.
2.2.1 LBA mode
When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1, where
n is the number of guaranteed sectors as defined above.
See Section 4.3.1, "Identify Device command" (words 60-61 and 100-103) for additional information about 48-bit
addressing support of drives with capacities over 137GB.
2.3
Default logical geometry
• Cylinders: 16,383
• Read/write heads: 16
• Sectors per track: 63
LBA mode
When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1, where
n is the number of guaranteed sectors as defined above.
2.4
Recording and interface technology
4-disk models
3 & 1-disk models
Interface
SATA
Recording method
TGMR
Recording density (kFCI)
Track density (ktracks/inch avg)
1807
340
Areal density (Gb/in2 avg)
352
625
Internal data transfer rate (Mb/s max)
1813
2147
Maximum sustained data transfer rate, OD read (MB/s)
180
210
Average data rate, read/write (MB/s)
146
156
I/O data-transfer rate (MB/s max)
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600
9
Drive Specifications
2.5
Manufacturer Physical characteristics
Maximum height
(4TB, 3TB & 2TB models)
26.10mm / 1.028 in
(1TB model)
20.20mm / 0.795 in
Maximum width
101.6mm / 4.0 in (± 0.010 in)
Maximum length
146.99mm / 5.787 in
Typical weight
ST4000VX002
ST3000VX004 & ST2000VX004
ST1000VX002
Cache buffer
2.6
610g / 1.345 lb
626g / 1.38 lb
415g / 0.915 lb
64MB (64,768kb)
Seek time
Seek measurements are taken with nominal power at 25°C ambient temperature. All times are measured using
drive diagnostics. The specifications in the table below are defined as follows:
• Track-to-track seek time is an average of all possible single-track seeks in both directions.
• Average seek time is a true statistical random average of at least 5000 measurements of seeks between random
tracks, less overhead.
Typical seek times (ms)
Read
Write
Track-to-track
1.0
1.2
Average
8.5
9.5
Average latency
Note
2.7
4.16
These drives are designed to consistently meet the seek times represented in this manual. Physical seeks,
regardless of mode (such as track-to-track and average), are expected to meet the noted values. However,
due to the manner in which these drives are formatted, benchmark tests that include command overhead or
measure logical seeks may produce results that vary from these specifications.
Start/stop times
4-disk models
3-disk models
1-disk models
Power-on to ready
(in seconds)
15 (typical)
17 (max)
8.5 (typical)
10 (max)
Standby to ready
(in seconds)
15 (typical)
17 (max)
8.5 (typical)
10 (max)
Ready to spindle stop
(in seconds)
10 (typical)
11 (max)
Time-to-ready may be longer than normal if the drive power is removed without going through normal OS
powerdown procedures.
Seagate SV35/Suveillance +SRS HDD Product Manual, Rev. D
10
Drive Specifications
2.8
Power specifications
The drive receives DC power (+5V or +12V) through a native SATA power connector. Refer to Figure 1 on page 21.
2.8.1 Power consumption
Power requirements for the drives are listed in Table 2 and Table 3. Typical power measurements are based on an
average of drives tested, under nominal conditions, using 5.0V and 12.0V input voltage at 25°C ambient
temperature.
• Spinup power
Spinup power is measured from the time of power-on to the time that the drive spindle reaches operating speed.
• Read/write power and current
Read/write power is measured with the heads on track, based on a 16-sector write followed by a 32-ms delay,
then a 16-sector read followed by a 32-ms delay.
• Operating power and current
Operating power is measured by simulating a typical PVR operating environment, using a 50% write, 50% read
algorithm.
• Idle mode power
Idle mode power is measured with the drive up to speed, with servo electronics active and with the heads in a
random track location.
• Standby mode
During Standby mode, the drive accepts commands, but the drive is not spinning, and the servo and read/write
electronics are in power-down mode.
Table 2
DC power requirements (4 & 3-disk: 4TB, 3TB and 2TB)
Power dissipation (3-disk values shown)
Avg (watts 25° C)
Avg 5V typ amps
Avg 12V typ amps
Spinup
—
—
2.0 (peak)
Idle2* †
5.40
0.190
0.377
Operating
8.00
0.510
0.462
Standby
0.75
0.136
0.005
Sleep
0.75
0.136
0.005
* During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and power to operational levels.
† DIPLM Enabled
Table 3
DC power requirements (1-disk 1TB)
Power dissipation (1-disk values shown)
Avg (watts 25° C)
Avg 5V typ amps
Avg 12V typ amps
Spinup
—
—
2.0 (peak)
Idle2* †
3.36
0.152
0.216
Operating
5.90
0.500
0.329
Standby
0.63
0.111
0.006
Sleep
0.63
0.111
0.006
* During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and power to operational levels.
†DIPLM Enabled
Seagate SV35/Suveillance +SRS HDD Product Manual, Rev. D
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Drive Specifications
2.8.2 Conducted noise
Input noise ripple is measured at the host system power supply across an equivalent 80-ohm resistive load on the
+12 volt line or an equivalent 15-ohm resistive load on the +5 volt line.
• Using 12-volt power, the drive is expected to operate with a maximum of 120 mV peak-to-peak square-wave
injected noise at up to 10MHz.
• Using 5-volt power, the drive is expected to operate with a maximum of 100 mV peak-to-peak square-wave
injected noise at up to 10MHz.
Note
Equivalent resistance is calculated by dividing the nominal voltage by the typical RMS read/write current.
2.8.3 Voltage tolerance
Voltage tolerance (including noise):
• 5V ±5%
• 12V ±10%
2.8.4 Power-management modes
The drive provides programmable power management to provide greater energy efficiency. In most systems, users
can control power management through the system setup program. The drive features the following powermanagement modes:
Power modes
Heads
Spindle
Buffer
Active
Tracking
Rotating
Enabled
Idle
Tracking
Rotating
Enabled
Standby
Parked
Stopped
Enabled
Sleep
Parked
Stopped
Disabled
• Active mode
The drive is in Active mode during the read/write and seek operations.
• Idle mode
The buffer remains enabled, and the drive accepts all commands and returns to Active mode any time disk
access is necessary.
• Standby mode
The drive enters Standby mode when the host sends a Standby Immediate command. If the host has set the
standby timer, the drive can also enter Standby mode automatically after the drive has been inactive for a specifiable length of time. The standby timer delay is established using a Standby or Idle command. In Standby
mode, the drive buffer is enabled, the heads are parked and the spindle is at rest. The drive accepts all commands and returns to Active mode any time disk access is necessary.
• Sleep mode
The drive enters Sleep mode after receiving a Sleep command from the host. In Sleep mode, the drive buffer is
disabled, the heads are parked and the spindle is at rest. The drive leaves Sleep mode after it receives a Hard
Reset or Soft Reset from the host. After receiving a reset, the drive exits Sleep mode and enters Standby mode
with all current translation parameters intact.
• Idle and Standby timers
Each time the drive performs an Active function (read, write or seek), the standby timer is reinitialized and
begins counting down from its specified delay times to zero. If the standby timer reaches zero before any drive
activity is required, the drive makes a transition to Standby mode. In both Idle and Standby mode, the drive
accepts all commands and returns to Active mode when disk access is necessary.
Seagate SV35/Suveillance +SRS HDD Product Manual, Rev. D
12
Drive Specifications
2.9
Environmental specifications
2.9.1 Ambient temperature
Ambient temperature is defined as the temperature of the environment immediately surrounding the drive. Actual
drive case temperature should not exceed 70°C (158°F) within the operating ambient conditions. Refer to Section
3.4 on page 22 for base plate measurement location.
Operating
0° to 70°C (32° to 158°F)
Non-operating
–40° to 70°C (–40° to 158°F)
2.9.2 Temperature gradient
Operating
20°C per hour (68°F per hour max), without condensation
Non-operating
30°C per hour (86°F per hour max)
2.9.3 Humidity
2.9.3.1
Relative humidity
Operating
5% to 95% non-condensing (30% per hour max)
Nonoperating
5% to 95% non-condensing (30% per hour max)
2.9.3.2
Wet bulb temperature
Operating
37.7°C (99.9°F max)
Non-operating
40°C (104°F max)
2.9.4 Altitude
Operating
–304.8m to 3048m (–1000 ft. to 10,000+ ft.)
Non-operating
–304.8m to 12,192m (–1000 ft. to 40,000+ ft.)
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Drive Specifications
2.9.5 Shock
All shock specifications assume that the drive is mounted securely with the input shock applied at the drive
mounting screws. Shock may be applied in the X, Y or Z axis.
2.9.5.1
Operating shock
These drives comply with the performance levels specified in this document when subjected to a maximum
operating shock of 80 Gs based on half-sine shock pulses of 2 ms during read operations. Shocks should not be
repeated more than two times per second.
2.9.5.2
Non-operating shock
4TB, 3TB and 2TB models
The non-operating shock level that the drive can experience without incurring physical damage or degradation in
performance when subsequently put into operation is 300 Gs based on a non-repetitive half-sine shock pulse of 2
ms duration.
1TB model
The non-operating shock level that the drive can experience without incurring physical damage or degradation in
performance when subsequently put into operation is 350 Gs based on a non-repetitive half-sine shock pulse of 2ms duration.
2.9.5.3
Operating vibration
The maximum vibration levels that the drive may experience while meeting the performance standards specified in
this document are specified below.
2Hz to 22Hz
0.25 Gs (Limited displacement)
22Hz to 350Hz
0.50 Gs
350Hz to 500Hz
0.25 Gs
All vibration specifications assume that the drive is mounted securely with the input vibration applied at the drive
mounting screws. Vibration may be applied in the X, Y or Z axis. Throughput may vary if improperly mounted.
2.9.6 Non-operating vibration
The maximum non-operating vibration levels that the drive may experience without incurring physical damage or
degradation in performance when subsequently put into operation are specified below.
5Hz to 22Hz
3.0 Gs (Limited displacement)
22Hz to 350Hz
3.0 Gs
350Hz to 500Hz
3.0 Gs
2.10 Acoustics
Drive acoustics are measured as overall A-weighted acoustic sound power levels (no pure tones). All
measurements are consistent with ISO document 7779. Sound power measurements are taken under essentially
free-field conditions over a reflecting plane. For all tests, the drive is oriented with the cover facing upward.
Note
For seek mode tests, the drive is placed in seek mode only.
The number of seeks per second is defined by the following equation:
(Number of seeks per second = 0.4 / (average latency + average access time
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Drive Specifications
2.10.1 Test for Prominent Discrete Tones (PDTs)
Manufacturer follows the ECMA-74 standards for measurement and identification of PDTs. An exception to this
process is the use of the absolute threshold of hearing. Manufacturer uses this threshold curve (originated in ISO
389-7) to discern tone audibility and to compensate for the inaudible components of sound prior to computation of
tone ratios according to Annex D of the ECMA-74 standards.
2.11 Electromagnetic immunity
When properly installed in a representative host system, the drive operates without errors or degradation in
performance when subjected to the radio frequency (RF) environments defined in Table 4.
Table 4
Radio frequency environments
Test
Description
Performance
level
Reference
standard
Electrostatic discharge
Contact, HCP, VCP: ± 4 kV; Air: ± 8 kV
B
EN61000-4-2: 95
Radiated RF immunity
80MHz to 1,000MHz, 3 V/m,
A
80% AM with 1kHz sine
900MHz, 3 V/m, 50% pulse modulation @ 200Hz
EN61000-4-3: 96
ENV50204: 95
Electrical fast transient
± 1 kV on AC mains, ± 0.5 kV on external I/O
B
EN61000-4-4: 95
Surge immunity
± 1 kV differential, ± 2 kV common,
AC mains
B
EN61000-4-5: 95
Conducted RF immunity
150kHz to 80MHz, 3 Vrms, 80% AM with 1kHz
sine
A
EN61000-4-6: 97
Voltage dips, interrupts
0% open, 5 seconds
0% short, 5 seconds
40%, 0.10 seconds
70%, 0.01 seconds
C
C
C
B
EN61000-4-11: 94
2.12
MTBF and Warranty
Bare drive warranty terms - 3-year coverage
The product will achieve a Mean Time Between Failure (MTBF) of 1,000,000 hours when operated in an
environment of ambient air temperatures of 25°C. Operation at temperatures outside the specifications shown in
Environmental specifications on page 13 may decrease the product MTBF. MTBF is a population statistics that is
not relevant to individual units.
MTBF specifications are based on the following assumptions for Surveillance environments:
• 8760 power-on-hours per year
• 10,000 average motor start/stop cycles per year
• Operations at nominal voltages
• Temperatures outside the specifications in Environmental specifications on page 13 may reduce the product
reliability.
• Normal I/O duty cycle for consumer electronics environments. Operation at excessive I/O duty cycle may
degrade product reliability.
The Surveillance environment of power-on-hours, temperature, and I/O duty cycle affect the product MTBF. The
MTBF will be degraded if used in an enterprise application.
Seagate SV35/Suveillance +SRS HDD Product Manual, Rev. D
15
Drive Specifications
Seagate® Rescue™ Data Recovery Service – 3-year coverage (concurrent with bare drive warranty)
If you suffer a data loss event within the three year Seagate Rescue Data Recovery warranty period, and you are
eligible to participate in and submit a case under the Rescue program, contact SRS at (1-800-723-1183) in the US,
or if you are calling from outside the US please visit our website for numbers in your local and language:
http://www.seagate.com/contacts/contact-numbers/.
In addition, you may visit http://rescueandreplace.seagate.com/contact.jsp to obtain information regarding how to
contact a recovery expert online or by telephone from your location. An SRS representative will review your case to
confirm your eligibility, and to assess whether your data may be recoverable by remote recovery services or
whether you will need to send your device to SRS for in-lab servicing.
Rescue™ General Terms
These Rescue™ General Terms together with the Rescue™ FAQ’s make up the Rescue™ Program Terms. By
submitting a case under the Rescue™ program (“Program”) you agree to be bound by the Program Terms,
including these General Terms and the FAQ. You must be a legal resident of the US to participate in the Program.
Communications. All communications relating to your request will be available on our web site in your account
and sent via e-mail to the address you provide to us unless you request, in writing, to receive such communications
via regular mail.
Personal Data. You must provide true, accurate and complete information about yourself as prompted by the
request form, including, without limitation, your name, address, e-mail address, and telephone number, as
applicable (collectively, “Personal Data”). You must maintain and promptly update your Personal Data. You
acknowledge that we may send you important information and notices regarding your requests by e-mail and that
we shall have no liability associated with or arising from your failure to maintain accurate Personal Data.
Capacity; Legal Rights; Indemnity. You represent to SRS that you are of the legal age of majority in your state or
country of residence, with the full capacity to agree to these Program Terms. You warrant that you are the legal
owner or the authorized representative of the legal owner of the device you submit to SRS (the “Device”) and data.
You warrant that the data on the Device is legal and that you have the unrestricted legal right to (a) give us remote
access to the data, (b) have the data recovered and reproduced on a backup medium, (c) receive the recovered
data, and (d) agree to these Program Terms. You will defend and indemnify us (including our directors, officers,
employees, agents, delegates, and contractors) from any claims or actions relating to the Device or data, or your
rights or lack of rights thereto.
Confidentiality. We will protect the confidentiality of your data against unauthorized disclosure using the same
degree of care as we use to protect our own confidential information.
Disclaimer of Warranties, Representations and Guarantees. WE PROVIDE THE PROGRAM AND ANY
SERVICES PROVIDED OR ATTEMPTED HEREUNDER “AS IS,” WITH ALL FAULTS, AT YOUR SOLE RISK.
WE DO NOT EXTEND ANY EXPRESS WARRANTIES, REPRESENTATIONS, CONDITIONS OR GUARANTEES
REGARDING OUR RESCUE SERVICES OR ANY RESULTS THEREOF. TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW AND SUBJECT TO ANY STATUTORY WARRANTIES THAT CANNOT BE
EXCLUDED, WE EXPRESSLY DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED
WARRANTY OR CONDITION OF MERCHANTABILITY, WARRANTY OF FITNESS FOR A PARTICULAR
PURPOSE, OR WARRANTY OF ACCURACY OR COMPLETENESS WITH RESPECT TO THIS PROGRAM
AND SERVICES. This Program and Disclaimer is unrelated to, and does not affect any warranties relating to your
Device that we or the seller may have extended to you.
Limitation of Liability. WE WILL NOT BE LIABLE FOR ANY HARM CAUSED, UNLESS YOU PROVE THAT
WE CAUSED SUCH HARM INTENTIONALLY. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING,
WE WILL NOT BE LIABLE FOR THE CONDITION, EXISTENCE, OR LOSS OF THE DATA YOU SEND US OR
THE DATA WE RECOVER (IF ANY), ANY LOSS OF REVENUE OR LOSS OF PROFITS, OR ANY INDIRECT,
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES HOWEVER CAUSED. TO THE MAXIMUM
EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITATION SHALL APPLY TO ANY AND ALL
DAMAGES, REGARDLESS OF THE LEGAL THEORY ON WHICH THEY ARE ASSERTED (INCLUDING,
WITHOUT LIMITATION, CONTRACT, BREACH OF CONTRACT, AND TORT), AND REGARDLESS OF
WHETHER WE HAVE BEEN ADVISED OF THE POSSIBILITY OF LOSS OR DAMAGES - UNLESS YOU
PROVE THAT SRS CAUSED DAMAGES TO YOU INTENTIONALLY. TO THE MAXIMUM EXTENT PERMITTED
BY APPLICABLE LAW, THE AMOUNT OF OUR LIABILITY WILL NOT EXCEED THE TOTAL PRICE YOU
ACTUALLY PAY FOR THE DEVICE, THE ESSENTIAL PURPOSE OF WHICH IS TO LIMIT OUR LIABILITY
ARISING FROM OR RELATED TO THE PROGRAM AND ANY DATA RECOVERY SERVICES. THIS
ALLOCATION OF RISK IS REFLECTED IN THE PRICE CHARGED FOR THIS PROGRAM OR SERVICES, IF
ANY. YOU ACKNOWLEDGE THAT THE PRICE OF THIS PROGRAM WOULD BE MUCH GREATER IF WE
Seagate SV35/Suveillance +SRS HDD Product Manual, Rev. D
16
Drive Specifications
UNDERTOOK MORE EXTENSIVE LIABILITY. THIS PARAGRAPH WILL APPLY NOTWITHSTANDING ANY
OTHER PROVISIONS IN THESE TERMS, OR THE FAILURE OF ANY REMEDY.
Compliance with Laws. You agree to comply with all such laws and regulations and all other applicable laws,
statutes, ordinances and regulations relating to the Program. You acknowledge that violations of these Program
Terms could subject you to criminal or civil penalties. The goods licensed or provided, or services provided, through
the Program, which may include technology and software, are subject to the customs and export control laws and
regulations of the U.S. and may also be subject to the customs and export laws and regulations of the country in
which the products are manufactured or received. Further, under U.S. law, such goods may not be sold, leased or
otherwise transferred to restricted countries, or used by a restricted end-user or an end-user engaged in activities
related to weapons of mass destruction including, without limitation, activities related to designing, developing,
producing or using nuclear weapons, materials, or facilities, missiles or supporting missile projects, or chemical or
biological weapons. You acknowledge you are not a restricted end-user or involved in any of the restricted activities
above, and that you will comply with and abide by these laws and regulations. Seagate reserves the right to refuse
service to or the return of any storage devices that have been determined to violate these regulations.
Cancellation. You may cancel the Program at any time by contacting SRS at 1-800-SEAGATE (1-800-475-0143)
in the US, or at such other number available at http://services.seagate.com/contact.aspx, or you simply may refrain
from submitting a request for Rescue services. These Program Terms remain applicable to your and SRS’s rights
and obligations with respect to any services requested by you under this Program.
Assignment. You may not assign your rights or obligations under these Program Terms without SRS’ express
written consent.
Dispute Resolution. The parties will attempt to resolve any dispute arising out of or related to these Program
Terms or any data recovery services requested or attempted hereunder through good faith negotiation. To the
extent permitted by applicable law, if the parties are unable to resolve the dispute through good faith negotiation,
then the dispute will be submitted to final and binding arbitration with the Judicial Arbitration and Mediation
Services. Each party will bear its own costs in arbitration, provided that Seagate reserves the right, in its discretion,
to pre-pay certain fees you may incur in connection with the arbitration subject to refund if you do not prevail. Both
parties waive their rights to a jury trial. All proceedings will take place in Santa Clara County, California, USA.
The laws of the State of California will exclusively govern these Program Terms and our provision of any data
recovery services, without regard to California's conflicts of laws rules. You consent to the exclusive jurisdiction of
the courts located in Santa Clara County, California, USA.
Severability. If any provision of these Program Terms is held invalid, illegal or unenforceable, such provision shall
be enforced to the fullest extent permitted by applicable law and the validity, legality and enforceability of the
remaining provisions shall not be affected thereby.
Legal Effect. These Program Terms describe certain legal rights. You may have other rights under applicable law.
These Program Terms do not change your rights under applicable law if such laws do not permit these Program
Terms to do so. Also, the Program and these Program Terms are in addition and unrelated to any rights you may
have under a Seagate warranty statement.
SRS Companies. The following SRS companies may provide the services described in these Program Terms:
(a) Seagate Technology LLC, with offices at 3101 Jay Street, Suite 110, Santa Clara, California 95054; (b) Seagate
Technology Canada Inc., with offices at 2421 Bristol Circle, Suite A100, Oakville, Ontario, Canada L6H 5S9; and/or
(c) Seagate Technology (Netherlands) B.V., with offices at Koolhovenlaan 1, 1119 PA, Schiphol-Rijk, The
Netherlands.
Seagate SV35/Suveillance +SRS HDD Product Manual, Rev. D
17
Drive Specifications
2.13 Agency certification
2.13.1 Safety certification
These products are certified to meet the requirements of UL60950-1, CSA60950-1 and EN60950 and so marked
as to the certify agency.
2.13.2 Electromagnetic compatibility
Hard drives that display the CE mark comply with the European Union (EU) requirements specified in the
Electromagnetic Compatibility Directive (2004/108/EC) as put into place 20 July 2007. Testing is performed to the
levels specified by the product standards for Information Technology Equipment (ITE). Emission levels are defined
by EN 55022, Class B and the immunity levels are defined by EN 55024.
Drives are tested in representative end-user systems. Although CE-marked drives comply with the directives when
used in the test systems, we cannot guarantee that all systems will comply with the directives. The drive is
designed for operation inside a properly designed enclosure, with properly shielded I/O cable (if necessary) and
terminators on all unused I/O ports. Computer manufacturers and system integrators should confirm EMC
compliance and provide CE marking for their products.
Korean RRL
If these drives have the Korean Communications Commission (KCC) logo, they comply with paragraph 1 of Article
11 of the Electromagnetic Compatibility control Regulation and meet the Electromagnetic Compatibility (EMC)
Framework requirements of the Radio Research Laboratory (RRL) Communications Commission, Republic of
Korea.
These drives have been tested and comply with the Electromagnetic Interference/Electromagnetic Susceptibility
(EMI/EMS) for Class B products. Drives are tested in a representative, end-user system by a Korean-recognized
lab.
• Family name:
Surveillance HDD
• Certificate number:
KCC-REM-STX-DesktopHDD
• Certification date:
2013-02-13
• Family name:
SV35 HDD
• Certificate number:
KCC-REM-STX-Barracuda
• Certification date:
2011-06-03
Australian C-Tick (N176)
If these models have the C-Tick marking, they comply with the Australia/New Zealand Standard AS/NZ CISPR22
and meet the Electromagnetic Compatibility (EMC) Framework requirements of the Australian Communication
Authority (ACA).
Seagate SV35/Suveillance +SRS HDD Product Manual, Rev. D
18
2.13.3 FCC verification
These drives are intended to be contained solely within a personal computer or similar enclosure (not attached as
an external device). As such, each drive is considered to be a subassembly even when it is individually marketed to
the customer. As a subassembly, no Federal Communications Commission verification or certification of the device
is required.
Seagate has tested this device in enclosures as described above to ensure that the total assembly (enclosure, disk
drive, motherboard, power supply, etc.) does comply with the limits for a Class B computing device, pursuant to
Subpart J, Part 15 of the FCC rules. Operation with non-certified assemblies is likely to result in interference to
radio and television reception.
Radio and television interference. This equipment generates and uses radio frequency energy and if not
installed and used in strict accordance with the manufacturer’s instructions, may cause interference to radio and
television reception.
This equipment is designed to provide reasonable protection against such interference in a residential installation.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause interference to radio or television, which can be determined by turning the equipment on and off, users are
encouraged to try one or more of the following corrective measures:
• Reorient the receiving antenna.
• Move the device to one side or the other of the radio or TV.
• Move the device farther away from the radio or TV.
• Plug the computer into a different outlet so that the receiver and computer are on different branch outlets.
If necessary, users should consult the dealer or an experienced radio/television technician for additional
suggestions. Users may find helpful the following booklet prepared by the Federal Communications Commission:
How to Identify and Resolve Radio-Television Interference Problems. This booklet is available from the
Superintendent of Documents, U.S. Government Printing Office, Washington, DC 20402. Refer to publication
number 004-000-00345-4.
Seagate SV35/Suveillance +SRS HDD Product Manual, Rev. D
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Drive Specifications
2.14 Environmental protection
Manufacturer designs its products to meet environmental protection requirements worldwide, including regulations
restricting certain chemical substances.
2.14.1 European Union Restriction of Hazardous Substances (RoHS) Directive
The European Union Restriction of Hazardous Substances (RoHS) Directive, restricts the presence of chemical
substances, including Lead, Cadmium, Mercury, Hexavalent Chromium, PBB and PBDE, in electronic products,
effective July 2006. This drive is manufactured with components and materials that comply with the RoHS
Directive.
2.14.2 China Restriction of Hazardous Substances (RoHS) Directive
This product has an Environmental Protection Use Period (EPUP) of 20 years. The following table
contains information mandated by China's "Marking Requirements for Control of Pollution Caused by
Electronic Information Products" Standard.
"O" indicates the hazardous and toxic substance content of the part (at the homogeneous material level) is lower
than the threshold defined by the China RoHS MCV Standard.
"X" indicates the hazardous and toxic substance content of the part (at the homogeneous material level) is over the
threshold defined by the China RoHS MCV Standard.
2.15 Corrosive environment
Manufacturer electronic drive components pass accelerated corrosion testing equivalent to 10 years exposure to
light industrial environments containing sulfurous gases, chlorine and nitric oxide, classes G and H per ASTM
B845. However, this accelerated testing cannot duplicate every potential application environment. Users should
use caution exposing any electronic components to uncontrolled chemical pollutants and corrosive chemicals as
electronic drive component reliability can be affected by the installation environment. The silver, copper, nickel and
gold films used in Manufacturer products are especially sensitive to the presence of sulfide, chloride, and nitrate
contaminants. Sulfur is found to be the most damaging. In addition, electronic components should never be
exposed to condensing water on the surface of the printed circuit board assembly (PCBA) or exposed to an
ambient relative humidity greater than 95%. Materials used in cabinet fabrication, such as vulcanized rubber, that
can outgas corrosive compounds should be minimized or eliminated. The useful life of any electronic equipment
may be extended by replacing materials near circuitry with sulfide-free alternatives.
Seagate SV35/Suveillance +SRS HDD Product Manual, Rev. D
20
Configuring and Mounting the Drive
3.0 Configuring and Mounting the Drive
This section contains the specifications and instructions for configuring and mounting the drive.
3.1
Handling and static-discharge precautions
After unpacking, and before installation, the drive may be exposed to potential handling and electrostatic discharge
(ESD) hazards. Observe the following standard handling and static-discharge precautions:
Caution
• Before handling the drive, put on a grounded wrist strap, or ground yourself frequently by touching the metal
chassis of a computer that is plugged into a grounded outlet. Wear a grounded wrist strap throughout the entire
installation procedure.
• Handle the drive by its edges or frame only.
• The drive is extremely fragile—handle it with care. Do not press down on the drive top cover.
• Always rest the drive on a padded, antistatic surface until mounting it in the computer.
• Do not touch the connector pins or the printed circuit board.
• Do not remove the factory-installed labels from the drive or cover them with additional labels. Removal voids the
warranty. Some factory-installed labels contain information needed to service the drive. Other labels are used to
seal out dirt and contamination.
3.2
Configuring the drive
Each drive on the SATA interface connects point-to-point with the SATA host adapter. There is no master/slave
relationship because each drive is considered a master in a point-to-point relationship. If two drives are attached on
one SATA host adapter, the host operating system views the two devices as if they were both “masters” on two
separate ports. Both drives behave as if they are Device 0 (master) devices.
SATA drives are designed for easy installation. It is usually not necessary to set any jumpers on the drive for proper
operation; however, if users connect the drive and receive a “drive not detected” error, the SATA-equipped
motherboard or host adapter may use a chipset that does not support SATA speed autonegotiation.
3.3
SATA cables and connectors
The SATA interface cable consists of four conductors in two differential pairs, plus three ground connections. The
cable size may be 30 to 26 AWG with a maximum length of one meter (39.37 inches). See Table 5 for connector
pin definitions. Either end of the SATA signal cable can be attached to the drive or host.
For direct backplane connection, the drive connectors are inserted directly into the host receptacle. The drive and
the host receptacle incorporate features that enable the direct connection to be hot pluggable and blind mateable.
For installations which require cables, users can connect the drive as illustrated in Figure 1.
Figure 1 Attaching SATA cabling
Signal connector
Power connector
Signal cable
Power cable
Each cable is keyed to ensure correct orientation. Seagate SV35/Suveillance +SRS HDD drives support latching
SATA connectors.
Seagate SV35/Suveillance +SRS HDD Product Manual, Rev. D
21
3.4
Drive mounting
Users can mount the drive in any orientation using four screws in the side-mounting holes or four screws in the
bottom-mounting holes. See Figure 2 and Figure 3 for drive mounting dimensions. Follow these important
mounting precautions when mounting the drive:
• Allow a minimum clearance of 0.030 inches (0.76mm) around the entire perimeter of the drive for cooling.
• Use only 6-32 UNC mounting screws.
• The screws should be inserted no more than 0.150 inch (3.81mm) into the bottom or side mounting holes.
• Do not overtighten the mounting screws (maximum torque: 6 inch-lb).
Figure 2 Mounting dimensions (4 & 3-disk: 4TB, 3TB and 2TB models)
5.787 in max
146.99 mm
1.013 ± .050 in
25.73 ± 1.27 mm
0.680 ± .050 in
17.27 ± 1.27 mm
TOP OF LABEL
4.010 in max
101.85 mm
Temperature
Check Point
5
CL OF DRIVE
0.814 in
20.68 mm
TYP
CL OF CONNECTOR
DATUM B
0.138 in
3.51 mm
4.00 in
101.60 mm
1.638 in
41.61 mm
1.122 ± .020 in
28.50
30.99 ± .51 mm
1.028 in max
26.11 mm
3x 0.250 ± .010 in
6.35 ± .25 mm
BOTH SIDES
3X 6-32 UNC-2B
3 MINIMUM THREAD DEPTH
0.15 MAXIMUM FASTENER
PENETRATION BOTH SIDES
2x 1.750 in
44.45 mm
2x 1.625 ± .020 in
41.28 ± .51 mm
2x 0.125 in
3.18 mm
4X 6-32 UNC-2B
3 MINIMUM THREAD DEPTH
0.15 MAXIMUM FASTENER
PENETRATION
2x 3.750 in
95.25 mm
Note.
Image is for reference only, and may not represent actual drive.
Seagate SV35/Suveillance +SRS HDD Product Manual, Rev. D
22
Configuring and Mounting the Drive
Figure 3 Mounting dimensions (1-Disk: 1TB model)
5.787 in. max
146.99 mm
1.106 ± .050 in
28.09 ± 1.27 mm
0.626 ± .050 in
15.90 ± 1.27 mm
TOP OF LABEL
Temperature
Check Point
4.010 in. max
101.85 mm
5
TYP
CL OF CONNECTOR
DATUM B
0.138 in
3.51 mm
4.00 in
101.60 mm
1.638 in
41.61 mm
1.122 ± .020 in
30.99 ± .51 mm
28.50
3X 6-32 UNC-2B
3 MINIMUM THREAD DEPTH
0.15 MAXIMUM FASTENER
PENETRATION BOTH SIDES
0.787 in. max
19.99 mm
3x .250 ± .010in
6.35 ± .25mm
BOTH SIDES
CL OF DRIVE
0.814 in
20.68 mm
2x 1.750 in
44.45 mm
2x 1.625 ± .020 in
41.28 ± .51 mm
2x 0.125 in
3.18 mm
4X 6-32 UNC-2B
3 MINIMUM THREAD DEPTH
0.15 MAXIMUM FASTENER
PENETRATION
2x 3.750 in
95.25 mm
Note.
Image is for reference only, and may not represent actual drive.
Seagate SV35/Suveillance +SRS HDD Product Manual, Rev. D
23
SATA Interface
4.0 SATA Interface
These drives use the industry-standard Serial ATA (SATA) interface that supports FIS data transfers. It supports
ATA programmed input/output (PIO) modes 0 to 4; multiword DMA modes 0 to 2, and Ultra DMA modes 0 to 6.
For detailed information about the SATA interface, refer to the “Serial ATA: High Speed Serialized AT Attachment”
specification.
4.1
Hot-Plug compatibility
Seagate SV35/Suveillance +SRS HDD drives incorporate connectors which enable users to hot plug these drives
in accordance with the SATA Revision 2.5 specification. This specification can be downloaded from
www.serialata.org.
4.2
SATA device plug connector pin definitions
Table 5 summarizes the signals on the SATA interface and power connectors.
Table 5
Segment
Signal
SATA connector pin definitions
Pin
Function
Definition
S1
Ground
2nd mate
S2
A+
S3
A-
S4
Ground
S5
B-
S6
B+
S7
Ground
Differential signal pair A from Phy
2nd mate
Differential signal pair B from Phy
2nd mate
Key and spacing separate signal and power segments
Power
P1
V33
3.3V power
P2
V33
3.3V power
P3
V33
3.3V power, pre-charge, 2nd mate
P4
Ground
1st mate
P5
Ground
2nd mate
P6
Ground
2nd mate
P7
V5
5V power, pre-charge, 2nd mate
P8
V5
5V power
P9
V5
5V power
P10
Ground
2nd mate
P11
Ground or LED signal
If grounded, drive does not use deferred spin
P12
Ground
1st mate.
P13
V12
12V power, pre-charge, 2nd mate
P14
V12
12V power
P15
V12
12V power
Notes
1. All pins are in a single row, with a 1.27 mm (0.050”) pitch.
2. The comments on the mating sequence apply to the case of backplane blindmate connector only. In this case,
the mating sequences are:
• the ground pins P4 and P12.
• the pre-charge power pins and the other ground pins.
• the signal pins and the rest of the power pins.
3. There are three power pins for each voltage. One pin from each voltage is used for pre-charge when installed
in a blind-mate backplane configuration.
• All used voltage pins (Vx) must be terminated.
Seagate SV35/Suveillance +SRS HDD Product Manual, Rev. D
24
SATA Interface
4.3
Supported ATA commands
The following table lists SATA standard commands that the drive supports.
For a detailed description of the ATA commands, refer to the Serial ATA International Organization:
Serial ATA Revision 3.0 (http://www.sata-io.org).
See “S.M.A.R.T. commands” on page 32 for details and subcommands used in the S.M.A.R.T. implementation.
Command name
Command code (in hex)
Check Power Mode
E5H
Configure Stream
51H
Device Configuration Freeze Lock
B1H / C1H
Device Configuration Identify
B1H / C2H
Device Configuration Restore
B1H / C0H
Device Configuration Set
B1H / C3H
Device Reset
08H
Download Microcode
92H
Execute Device Diagnostics
90H
Flush Cache
E7H
Flush Cache Extended
EAH
Format Track
50H
Identify Device
ECH
Idle
E3H
Idle Immediate
E1H
Initialize Device Parameters
91H
Read Buffer
E4H
Read DMA
C8H
Read DMA Extended
25H
Read DMA Without Retries
C9H
Read Log Ext
2FH
Read Multiple
C4H
Read Multiple Extended
29H
Read Native Max Address
F8H
Read Native Max Address Extended
27H
Read Sectors
20H
Read Sectors Extended
24H
Read Sectors Without Retries
21H
Read Stream DMA Extended
2AH
Read Stream Extended
2BH
Read Verify Sectors
40H
Read Verify Sectors Extended
42H
Read Verify Sectors Without Retries
41H
Recalibrate
10H
Security Disable Password
F6H
Security Erase Prepare
F3H
Security Erase Unit
F4H
Security Freeze
F5H
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SATA Interface
Command name
Command code (in hex)
Security Set Password
F1H
Security Unlock
F2H
Seek
70H
Set Features
EFH
Set Max Address
F9H
Note: Individual Set Max Address
commands are identified by the value
placed in the Set Max Features
register as defined to the right.
Address:
Password:
Lock:
Unlock:
Freeze Lock:
Set Max Address Extended
37H
Set Multiple Mode
C6H
Sleep
E6H
S.M.A.R.T. Disable Operations
B0H / D9H
S.M.A.R.T. Enable/Disable Autosave
B0H / D2H
S.M.A.R.T. Enable Operations
B0H / D8H
S.M.A.R.T. Execute Offline
B0H / D4H
S.M.A.R.T. Read Attribute Thresholds
B0H / D1H
S.M.A.R.T. Read Data
B0H / D0H
S.M.A.R.T. Read Log Sector
B0H / D5H
S.M.A.R.T. Return Status
B0H / DAH
S.M.A.R.T. Save Attribute Values
B0H / D3H
S.M.A.R.T. Write Log Sector
B0H / D6H
Standby
E2H
Standby Immediate
E0H
Write Buffer
E8H
Write DMA
CAH
Write DMA Extended
35H
Write DMA FUA Extended
3DH
Write DMA Without Retries
CBH
Write Log Extended
3FH
Write Multiple
C5H
Write Multiple Extended
39H
Write Multiple FUA Extended
CEH
Write Sectors
30H
Write Sectors Without Retries
31H
Write Sectors Extended
34H
Write Stream DMA Extended
3AH
Write Stream Extended
3BH
Write Uncorrectable
45H
Seagate SV35/Suveillance +SRS HDD Product Manual, Rev. D
00H
01H
02H
03H
04H
26
SATA Interface
4.3.1 Identify Device command
The Identify Device command (command code ECH) transfers information about the drive to the host following
power up. The data is organized as a single 512-byte block of data, whose contents are shown in on page 25. All
reserved bits or words should be set to zero. Parameters listed with an “x” are drive-specific or vary with the state
of the drive.
The following commands contain drive-specific features that may not be included in the SATA specification.
Word
Description
Value
0
Configuration information:
• Bit 15: 0 = ATA; 1 = ATAPI
• Bit 7: removable media
• Bit 6: removable controller
• Bit 0: reserved
0C5AH
1
Number of logical cylinders
16,383
2
ATA-reserved
0000H
3
Number of logical heads
16
4
Retired
0000H
5
Retired
0000H
6
Number of logical sectors per logical track: 63
003FH
7–9
Retired
0000H
10–19
Serial number: (20 ASCII characters, 0000H = none)
ASCII
20
Retired
0000H
21
Retired
0400H
22
Obsolete
0000H
23–26
Firmware revision
(8 ASCII character string, padded with blanks to end of string)
x.xx
27–46
Drive model number:
(40 ASCII characters, padded with blanks to end of string)
47
(Bits 7–0) Maximum sectors per interrupt on Read multiple and Write
multiple (16)
8010H
48
Reserved
0000H
49
Standard Standby timer, IORDY supported and may be disabled
2F00H
50
ATA-reserved
0000H
51
PIO data-transfer cycle timing mode
0200H
52
Retired
0200H
53
Words 54–58, 64–70 and 88 are valid
0007H
54
Number of current logical cylinders
xxxxH
55
Number of current logical heads
xxxxH
56
Number of current logical sectors per logical track
xxxxH
57–58
Current capacity in sectors
xxxxH
59
Number of sectors transferred during a Read Multiple
or Write Multiple command
xxxxH
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SATA Interface
Word
Description
Value
60–61
Total number of user-addressable LBA sectors available
(see Section 2.2 for related information)
*Note: The maximum value allowed in this field is: 0FFFFFFFh
(268,435,455 sectors, 137GB). Drives with capacities over 137GB will
have 0FFFFFFFh in this field and the actual number of user-addressable
LBAs specified in words 100-103. This is required for drives that support
the 48-bit addressing feature.
0FFFFFFFh*
62
Retired
0000H
63
Multiword DMA active and modes supported
(see note following this table)
xx07H
64
Advanced PIO modes supported (modes 3 and 4 supported)
0003H
65
Minimum multiword DMA transfer cycle time per word (120 nsec)
0078H
66
Recommended multiword DMA transfer cycle time per word (120 nsec)
0078H
67
Minimum PIO cycle time without IORDY flow control (240 nsec)
0078H
68
Minimum PIO cycle time with IORDY flow control (120 nsec)
0078H
69–74
ATA-reserved
0000H
75
Queue depth
001FH
76
SATA capabilities
xxxxH
77
Reserved for future SATA definition
xxxxH
78
SATA features supported
xxxxH
79
SATA features enabled
xxxxH
80
Major version number
01F0H
81
Minor version number
0028H
82
Command sets supported
364BH
83
Command sets supported
7F09H
84
Command sets support extension
(see note following this table)
4163H
85
Command sets enabled
30xxH
86
Command sets enabled
BE09H
87
Command sets enable extension
4163H
88
Ultra DMA support and current mode (see note following this table)
xx7FH
89
Security erase time
0039H
90
Enhanced security erase time
0039H
92
Master password revision code
FFFEH
93
Hardware reset value
xxxxH
94
Automatic acoustic management
8080H
95
Stream Min. Request Size
0000H
96
Streaming Transfer Time - DMA
0000H
97
Streaming Access Latency - DMA and PIO
0000H
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SATA Interface
Word
Description
Value
98-99
Streaming Performance Granularity
2710H / 0000H
100–103
Total number of user-addressable LBA sectors available
(see Section 2.2 for related information).
These words are required for drives that support the 48-bit addressing
feature. Maximum value: 0000FFFFFFFFFFFFh.
ST4000VX002 = 5,860,533,168
ST3000VX004 = 5,860,533,168
ST2000VX004 = 3,907,029,168
ST1000VX002 = 1,953,525,168
104
Streaming Transfer Time - PIO
0000H
105–107
ATA-reserved
0000H
108–111
The mandatory value of the world wide name (WWN) for the drive.
NOTE: This field is valid if word 84, bit 8 is set to 1 indicating 64-bit WWN
support.
Each drive will have a unique value.
112–127
ATA-reserved
0000H
128
Security status
0001H
129–159
Manufacturer-reserved
xxxxH
160–254
ATA-reserved
0000H
255
Integrity word
xxA5H
See the bit descriptions below for words 63, 84, and 88 of the Identify Drive data.
Note
Description (if bit is set to 1)
Bit
Word 63
0
Multiword DMA mode 0 is supported.
1
Multiword DMA mode 1 is supported.
2
Multiword DMA mode 2 is supported.
8
Multiword DMA mode 0 is currently active.
9
Multiword DMA mode 1 is currently active.
10
Multiword DMA mode 2 is currently active.
Bit
Word 84
0
SMART error login is supported.
1
SMART self-test is supported.
2
Media serial number is supported.
3
Media Card Pass Through Command feature set is supported.
4
Streaming feature set is supported.
5
GPL feature set is supported.
6
WRITE DMA FUA EXT and WRITE MULTIPLE FUA EXT commands are supported.
7
WRITE DMA QUEUED FUA EXT command is supported.
8
64-bit World Wide Name is supported.
9-10
Obsolete.
11-12
Reserved for TLC.
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SATA Interface
13
IDLE IMMEDIATE command with IUNLOAD feature is supported.
14
Shall be set to 1.
15
Shall be cleared to 0.
Bit
Word 88
0
Ultra DMA mode 0 is supported.
1
Ultra DMA mode 1 is supported.
2
Ultra DMA mode 2 is supported.
3
Ultra DMA mode 3 is supported.
4
Ultra DMA mode 4 is supported.
5
Ultra DMA mode 5 is supported.
6
Ultra DMA mode 6 is supported.
8
Ultra DMA mode 0 is currently active.
9
Ultra DMA mode 1 is currently active.
10
Ultra DMA mode 2 is currently active.
11
Ultra DMA mode 3 is currently active.
12
Ultra DMA mode 4 is currently active.
13
Ultra DMA mode 5 is currently active.
14
Ultra DMA mode 6 is currently active.
Seagate SV35/Suveillance +SRS HDD Product Manual, Rev. D
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SATA Interface
4.3.2 Set Features command
This command controls the implementation of various features that the drive supports. When the drive receives this
command, it sets BSY, checks the contents of the Features register, clears BSY and generates an interrupt. If the
value in the register does not represent a feature that the drive supports, the command is aborted. Power-on
default has the read look-ahead and write caching features enabled. The acceptable values for the Features
register are defined as follows:
02H
Enable write cache (default).
03H
Set transfer mode (based on value in Sector Count register).
Sector Count register values:
00H Set PIO mode to default (PIO mode 2).
01H Set PIO mode to default and disable IORDY (PIO mode 2).
08H PIO mode 0
09H PIO mode 1
0AH PIO mode 2
0BH PIO mode 3
0CH PIO mode 4 (default)
20H Multiword DMA mode 0
21H Multiword DMA mode 1
22H Multiword DMA mode 2
40H Ultra DMA mode 0
41H Ultra DMA mode 1
42H Ultra DMA mode 2
43H Ultra DMA mode 3
44H Ultra DMA mode 4
45H Ultra DMA mode 5
46H Ultra DMA mode 6
10H
Enable use of SATA features
55H
Disable read look-ahead (read cache) feature.
82H
Disable write cache
90H
Disable use of SATA features
AAH
Enable read look-ahead (read cache) feature (default).
F1H
Report full capacity available
Note
At power-on, or after a hardware or software reset, the default values of the features are as indicated above.
Seagate SV35/Suveillance +SRS HDD Product Manual, Rev. D
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SATA Interface
4.3.3 S.M.A.R.T. commands
S.M.A.R.T. provides near-term failure prediction for disk drives. When S.M.A.R.T. is enabled, the drive monitors
predetermined drive attributes that are susceptible to degradation over time. If self-monitoring determines that a
failure is likely, S.M.A.R.T. makes a status report available to the host. Not all failures are predictable. S.M.A.R.T.
predictability is limited to the attributes the drive can monitor. For more information on S.M.A.R.T. commands and
implementation, see the Draft ATA-5 Standard.
Diagnostic software activates a built-in drive self-test (DST S.M.A.R.T. command for D4 H ) that eliminates
unnecessary drive returns. The diagnostic software ships with all new drives.
This drive is shipped with S.M.A.R.T. features disabled. Users must have a recent BIOS or software package that
supports S.M.A.R.T. to enable this feature. The table below shows the S.M.A.R.T. command codes that the drive
uses.
Code in features register
S.M.A.R.T. command
D0H
S.M.A.R.T. Read Data
D2H
S.M.A.R.T. Enable/Disable Attribute Autosave
D3H
S.M.A.R.T. Save Attribute Values
D4H
S.M.A.R.T. Execute Off-line Immediate (runs DST)
D5H
S.M.A.R.T. Read Log Sector
D6H
S.M.A.R.T. Write Log Sector
D8H
S.M.A.R.T. Enable Operations
D9H
S.M.A.R.T. Disable Operations
DAH
S.M.A.R.T. Return Status
Note
If an appropriate code is not written to the Features Register, the
command is aborted and 0x 04 (abort) is written to the Error register.
Seagate SV35/Suveillance +SRS HDD Product Manual, Rev. D
32
Seagate Technology LLC
AMERICAS
Seagate Technology LLC 10200 South De Anza Boulevard, Cupertino, California 95014, United States, 408-658-1000
ASIA/PACIFIC
Seagate Singapore International Headquarters Pte. Ltd. 7000 Ang Mo Kio Avenue 5, Singapore 569877, 65-6485-3888
EUROPE, MIDDLE EAST AND AFRICA Seagate Technology SAS 16-18 rue du Dôme, 92100 Boulogne-Billancourt, France, 33 1-4186 10 00
Publication Number: 100759604, Rev. D
May 2015
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