Release Note - Patton Electronics

Patton Electronics Company, Inc.
7622 Rickenbacker Drive
Gaithersburg, MD 20879 USA
Customer Deliverable Documentation
Revision 1.00, July 29, 2015
Tel. +1 (301) 975-1000
Fax +1 (301) 869-9293
SmartWare R6.T Release Notes
Build Series 2015-07-09
SmartWare is the embedded application software of the SmartNode™ series of VoIP Gateways and
Gateway Routers. SmartWare provides a full set of IP routing features, advanced Quality of Service and
traffic management features plus industry leading Voice over IP functionality including SIP and H.323
Released Build Numbers
SmartNode 4110 Series R6.T Build 2015-07-09
SmartNode 4120 Series R6.T Build 2015-07-09
SmartNode 4300 Series R6.T Build 2015-07-09
SmartNode 4400 Series R6.T Build 2015-07-09
SmartNode 4520 Series R6.T Build 2015-07-09
SmartNode 4600 Series R6.T Build 2015-07-09
SmartNode 4600 Series R6.T DSL Build 2015-07-09
SmartNode 4660 Series R6.T Build 2015-07-09
SmartNode 4670 Series R6.T Build 2015-07-09
SmartNode 4830 Series R6.T Build 2015-07-09
SmartNode 4830 Series R6.T DSL Build 2015-07-09
SmartNode 4900 Series R6.T Build 2015-07-09
SmartNode 4940 Series R6.T Build 2015-07-09
SmartNode 4950 Series R6.T Build 2015-07-09
SmartNode 4960 Series R6.T Build 2015-07-09
SmartNode 4970 Series R6.T Build 2015-07-09
SmartNode 4980 Series R6.T Build 2015-07-09
SmartNode 4990 Series R6.T Build 2015-07-09
SmartNode 5200 Series R6.T Build 2015-07-09
SmartNode 5400 Series R6.T Build 2015-07-09
SmartNode 5480 Series R6.T Build 2015-07-09
SmartNode 5490 Series R6.T Build 2015-07-09
SmartNode DTA Series R6.T Build 2015-07-09
 2011 Patton Electronics Company.
All Rights Reserved. Copying of this document or parts of it is prohibited.
About this Release
R6.T is a SmartWare Technology Release. Please see the White Paper about SmartWare software
for more information about this terminology.
Supported Products
SmartNode 4110 Series (HW Version: 1.x, 2.x, 4.x)
SmartNode 4120 Series (HW Version: 1.x, 2.x)
SmartNode 4300 JS Series (HW Version: 2.x)
SmartNode 4300 JO Series (HW Version: 1.x)
SmartNode 4400 JS Series (HW Version: 2.x)
SmartNode 4400 JO Series (HW Version: 1.x)
SmartNode 4520 Series (HW Version: 1.x, 2.x, 4.x)
SmartNode 4600 Series (HW Version: 1.x)
SmartNode 4600 Large Series (HW Version: 1.x, 2.x)
SmartNode 4660, 4670 Series (HW Version: 2.x, 3.x, 4.x)
SmartNode 4830 Series (HW Version: 1.x, 2.x, 4.x)
SmartNode 4830 Large Series (HW Version: 1.x, 2.x)
SmartNode 4900 JS Series (HW Version: 1.x, 2.x)
SmartNode 4900 JO Series (HW Version: 1.x)
SmartNode 4940 Series (HW Version: 5.x)
SmartNode 4950 Series (HW Version: 5.x)
SmartNode 4960 Series (HW Version: 1.x, 2.x, 3.x, 4.x, 5.x)
SmartNode 4970, 4980, 4990 Series (HW Version: 1.x)
SmartNode 5200 Series (HW Version: 6.x)
SmartNode 5221 Series (HW Version: 4.x)
SmartNode 5400 Series (HW Version: 5.x)
SmartNode 5480, 5490 Series (HW Version: 1.x)
Rev. 1.00
History of Solved CTS Cases
The following list refers to open cases in the Change Tracking System 'CTS'.
This Build Series 2015-07-09
12454 Commands on EFM interface did not provide any help text
Two commands specific to the EFM interface in the mode “port dsl” did not provide help for its
parameters. These were the commands “service-mode” and “tcpam”, which require specific
values to be entered. But on pressing „TAB‟ or „?‟ no valuable help for these values was
provided. This is fixed now and the values for help are provided again.
12462 Fixed back-to-back codec negotiation when codec preference order was altered by peer
If a SmartNode was routing calls between two SIP capable devices, it tried to adapt the codec
preference order to each side, which could lead to incompatibility if the orders were different the
two peers.
Now the SmartNode respects the codec preference order of the peer side (the one sending the
200 OK with the supported codecs by both sides) and forwards it to the caller.
12463 Loosing memory when using PRACK with SIP
PRACK as a feature is used to set up reliable early media streams by using PRACK requests to
acknowledge the reception of provisional responses. In SIP call flows where the SmartNode
was the originator of the call and sending PRACK requests in reply to provisional responses it
did not release all the memory used for that call. This lead to crashes over time because
memory was running out, depending on the frequency of the calls using PRACK. This is fixed
now and calls involving PRACK do release all of the used memory from those calls.
12469 SIP stack upgrade to V4.2.14
SmartWare‟s SIP stack has been upgraded to V4.2.14.
Build Series 2015-05-11
12425 Fax detection during non-transcoded SIP-to-SIP calls
In some cases, it may be desired to detect fax or modem calls on the Smartnode. However, for
SIP to SIP scenarios, this was not possible when the Smartnode was not actively transcoding. If
both call-ends used the same codec, the Smartnode would release the DSP resources to
optimize performance but disabling the possibility to detect fax or modem (media) during the
call. A new command has been added to make this performance optimization configurable, so
that fax and modem can be detected even when not transcoding. See details in the New
configuration commands section.
12426 Better handling of failing EFM daughterboard upgrade
In case of a failing upgrade on an EFM daughterboard not enough information was displayed.
From now on, there will be more details available to identify the cause of a failed upgrade.
Rev. 1.00
12444 Control SDP announcement in provisional responses
A new command no early-media emit has been introduced which prevents sending of any SDP
announcement in provisional responses. The positive form with the auto option represents the
default behavior where provisional SDP announcement is done based on call properties. For
more details on the new command see the New configuration commands section Early Media.
12448 Digest Authorization scheme is now case-insensitive
There was an issue in the SIP registration process with authentication: the authorization header
was case-sensitive. If for instance the header was set to “DIGEST” (all caps), the Patton device
did not recognize the scheme and did not authorize the registration. This issue has been fixed.
Build Series 2015-03-17
12410 Add port option to spoofed commands in SIP gateway
It was possible to specify the global address to use in SIP requests with the spoofed NAT
address command. But this was lacking a way to specify the port to be used and therefore it
worked only for gateways using the default port. With adding the port option to the spoofed NAT
address command it is now working for gateways using a non-default port as well. See details
in the New configuration commands section.
12417 Send INVITEs to registrar
A new feature has been introduced which allows sending INVITE requests to the IP Address of
the registrar where a given identity is currently registered to. For this purpose the destination IP
address is forced to the detected registrar address independently of any URLs present in any
SIP header of the INVITE packet. For more details on the new command see the New
configuration commands section Force Destination.
12431 SNR and attenuation values for devices with ADSL interface
Now Signal-Noise Ratio, line attenuation and signal attenuation values can be read on Patton
devices with ADSL interface when executing the “show dsl all” command.
Build Series 2015-01-16
11932 Support for CAMA emergency E911 protocol
SmartWare can act as an E911 to SIP gateway. These means taking CAMA calls on FXS ports,
receiving and decoding the caller-ID and then forward it over SIP to the PSAP. SmartWare
currently supports two types of CAMA trunks, Tandem and Enhanced MF. The more traditional
Tandem trunks submit a 7/8 digits number whereas Enhanced MF trunks can submit 10/20
digits numbers to be able to cope with the new wireless phone technologies where emergency
calls are not coming from a fixed location.
The following CAMA trunk types are supported on the FXS ports:
Rev. 1.00
Tandem CAMA trunks (NENA-04-001), 7/8 digits
Enhanced MF trunks (NENA-03-002), 10/20 digits
For a detailed description please refer to the Software Configuration Guide for R6.7, available
12384 Tunneling of ISDN UUI1 information over SIP
SmartNodes have now the capability of translating User-to-User information from ISDN
networks to SIP and vice-versa. The used protocol on the SIP side is according to “draft-ietfcuss-sip-uui-isdn-11 - Interworking ISDN Call Control User Information with SIP”. Please refer
to the New configuration commands section for more details.
12411 Support for R2 to R2 call scenario
In case of a R2 to R2 call, the call terminations were connected too early and the backward
tones of the outbound call were heard on the inbound side. This is now fixed.
12414 Addition of MWI capability on FXS with battery-reversal
Analog phones connected to FXS ports can now be used to display Message-WaitingInformation based on the polarity of the provided battery voltage. The polarity is normal when
no messages are waiting. When messages are waiting the polarity is reversed back and forth
with an interval of 500ms. This feature was tested with a corded analog Cetis E100 Telephone.
Please refer to the New configuration commands section for more details.
Build Series 2014-11-17
12110 ISDN calls are now visible through SNMP
The number of connected, ongoing, and accumulated ISDN calls is now visible through SNMP,
listed per ISDN port. The new defined OIDs are:
Connected:<port number>
Ongoing:<port number>
Accumulated:<port number>
12403 Configuration of G.SHDSL card is correctly applied during first boot
When a SmartNode with a G.SHDSL daughter card was booting for the first time, the
configuration was not correctly applied. As the device has a mechanism to try to apply the
configuration shortly after a failure, the card was correctly configured during the second retry.
This resulted in an error message in the boot log. The configuration is now correctly applied to
the card during boot without any error message.
12405 Firmware upgrade through HTTP fixed
There was a problem when the HTTP client tried to parse the HTML webserver files. The parser
treated the HTML files as plain text, which caused the problem as the files are binary
compressed. This issue has been fixed.
Build Series 2014-09-15
12366 Extended REFER timer for call-diversion
Rev. 1.00
When making a call-diversion using SIP REFER mechanism, there was a timeout of 60s for the
call to be answered. The call transfer was being disconnected by the Patton Device if the actual
destination was not picking up within a minute. This timeout is now configurable.
12390 Accept 406 status code as fax failover trigger
SIP response code 406 is now accepted as trigger for Fax failover. If a RE-INVITE for T.38 is
sent to a remote gateway which is not T.38 capable that gateway can now respond with either
415, 488, 606 or 406 to force a failover to Fax Bypass transmission.
12398 PPPoE and VLAN configuration fixed for EFM SmartNodes
There was an issue when configuring a PPPoE session on the DSL port of EFM SmartNodes
(/2G or /4G models). The configuration was not applied to the “dsl 0 0” port but on the ”Ethernet
0 0” port. This is now fixed and the configuration is correctly applied to the DSL port.
12401 Early-media fix
In SIP to SIP calls scenarios the early-media was sometimes missing before the call was
connected. This is now fixed.
12402 SIP endpoints leak
When sending a SIP BYE or a CANCEL message and the peer did not follow the normal SIP
flow, it could have result to a memory leak. Now in case of abnormal SIP flow after a BYE or
CANCEL, then the call is correctly terminated to avoid any SIP endpoint leak.
Build Series 2014-07-14
12354 HTTP/HTML provisioning fixed
12368 Media detection timeout caused loss of voice
12369 Correct upgrade status displayed when upgrading the EFM card via CLI
12379 New FXS profile supporting current of 30 mA
12387 SNTP servers updated in factory-config
12391 EFM daughter card upgrade/downgrade support for new card firmware
12392 EFM port status correctly displayed with new card firmware
12393 Corrected EFM port configuration after reboot
12395 Enhanced link configuration command for EFM daughter card
12397 EFM configuration option on the web GUI for SN5490 models
Build Series 2014-05-28
12351 Corrected reception and transmission of SIP AOC headers
12271 Rejected INVITE with ambiguous SDP content header
12272 Failed to send SIP BYE message
Rev. 1.00
Build Series 2014-03-12
12188 SIP Trusted Host enhancement
12268 Configurable time zone for CDR messages (accounting data)
12276 Removed no form of address-translation incoming-call commands
12297 Calling-Name support for DMS-100
12301 SIP AOC-E (advice of charge) not sent
12309 DTMF tones propagation on the SIP receive side
12326 Changed verbiage in GUI for reloads
12333 More tolerance for SDP parsing of received messages
12344 calling-redir-e164 cannot be configured in web GUI
12345 Web GUI display issue: AOC SIP-header
12353 Support for upgrade to Trinity with multiple shipping-configs
12358 E1T1 channel-group encapsulation voiceband not available
Build Series 2014-01-10
12285 EFM card firmware version in show command
12290 Show command formatting for EFM card
12312 Crash in Advice of Charge scenarios when using SIP headers
12320 Random crash during calls
12330 Identical SIP-Header X-Org-ConnID for two simultaneous calls
12341 X-Org-ConnID with call diversion
Build Series 2013-11-13
12243 SIP B2BUA dynamic registration support
12287 Crash on terminating SIP call with DNS
12302 Parameters not applied to EFM daughter card during startup
12307 Local tax pulse generation on FXS
12313 Inbound call to FXO, ringing not always dispatched to the call-control
12318 SIP NOTIFY check-sync
12319 Screening and presentation indicators treated incorrectly for diverted calls
12322 Wrong help text for the annex-type parameter of EFM daughter card
Build Series 2013-09-13
Rev. 1.00
12220 SIP stack upgrade to V4.2.8
12239 Fixed crash when receiving 302 moved temporarily SIP message
12240 SIP registration expiry time is wrong
12255 Radius authentication profile for SSH is not saved in the configuration
12261 Traffic-class not set on stack-generated SIP messages
12270 FXS port stops ringing the phone
12272 SIP AoC not sent when overlap dialing is enabled
12277 SN4660/SN4670 - HW QUEUE FULL error while receiving DTMF tone
12282 Auto-provisioning fails when DHCP option 66 is missing
12298 EFM, communication broken with the card
Build Series 2013-07-17
10977 Support for call deflection on ISDN
11990 Incorrectly encoded Calling-Name for NI-2 and DMS-100
12028 SIP AOC Header support
12205 New SIP Header “X-USE302: YES”
12206 Unique SIP connection ID for calls
12209 Invalid BGP identifier
12214 Configurable calling party or facility IE on ISDN
12215 Broken policy-routing for SIP calls over UDP
12216 Determine reachability with SIP OPTION requests
12221 SIP penalty box behavior improved
12222 Missing identity header for empty calling party number
12224 Identity headers not parsed for SIP overlap dialing calls
12230 SIP-Gateway wrong address lookup
12234 G.SHDSL link UP with cell delineation error or with training error
12241 Missing shipping-config after upgrade to Trinity
12244 SDP ptime attribute
12245 Rejected INVITE when Call-ID contains a „<‟ character
12247 SIP request URI length limitation
12252 Local RAS port is configurable for H.323
12253 H.323 Gatekeeper fallback not working
Rev. 1.00
12256 License installation fails on Trinity after upgrade from SmartWare
12263 Wrong MOS value for G.723
12284 Compatibility with EFM DB V3.3.1
Build Series 2013-05-16
12016 PSTN configuration on a R2 interface was cleared after a few calls
12145 ISDN interface is capable of triggering actions
12167 Alcatel signaling method for flash-hook SIP info message
12169 SIP request not being sent
12183 Downloadable CDR records
12186 SNMP allowed network
12190 Display error of ISDN binding
12195 Adaptions to maximal possible SIP sessions on ESBR
12196 Availability of H.323 in ESBR products
12199 Support for EFM daughter card (Rev A)
12204 Duplicate T.38 attributes in SDP
12211 Logging error when a WAN card is detected but unknown
12212 Crash in SIP transfer scenarios
Build Series 2013-03-14
11683 Network and user provided secondary calling party number
11925 Encryption key provisioning
11961 PRACK not working for forked INVITE
11973 Incoming calls refused with 481 after PPP cycle
12114 Unknown SAPI message on E1 port
12136 Crash during startup with large configurations
(also fixes 12113, 12085, 12132)
12153 SIP overlap dialing causing unexpected reboot
12163 Reset log shows „HW watchdog‟ as „Power off/Man reset‟
12170 Changing SSRC causes one-way voice connection
12178 SIP register not working in combination with loopback interface
12182 ASN1 AOC not working
12184 Crash when receiving a SIP answer without Via header
Rev. 1.00
12191 AAA framework problem
Build Series 2013-01-15
11214 Ethernet speed capability for manual settings
11944 Action script trigger for SIP registration
11984 G.SHDSL interface software upgrade failed
12079 RTP payload type conflict
12115 G.SHDSL mode auto detection fixed
12120 Support for short delay re-INVITE in SBC scenario
12125 SN4991 Models with ADSL interface supported
12128 RTP through VPN broken
12130 Wrong drop cause reported by SIP endpoints, resulting in failed call hunting
12131 Spelling error corrected on BGP configuration web page
12135 SN4660/70 cooling fan speed adjusted
Build Series 2012-12-03
11863 SIP supports TCP flows according to RFC5626
11906 SNMP OID for DSL card firmware version
11916 Support for SN4832/LLA and SN4834/LLA models
11943 New NTP server in factory-config
11958 SIP AOC XML support
11959 Sending tax-pulses on FXS for AOC
12039 Incorrect answer to SIP INFO message
12062 G.SHDSL software upgrade progress indication updated
12074 Increased timeout for redirection service
12082 183 Session Progress not being forwarded in SBC scenarios
12083 Minimal SIP registration time
12086 Added support for SFP interface (Fiber interface)
12093 SIP calls over TCP failed
12097 DSL supervisor log notifies wrong DSL line state
12111 Missing user part from SIP contact header
Build Series 2012-09-17
11717 Invalid REGISTER request when spoofed contact is set
Rev. 1.00
11846 SIP multipart message support
11854 Support for 4300/JO and 4400/JO products
11859 Media detection timeout
11912 Enhanced AAA debug logs
11999 New Patton corporate style applied to web interface
12014 Wrong help text for blink command
12036 Limit packets to prevent SIP overload condition
12040 SIP register back-to-back command removed
12043 Added option DHCP.66 error message when not available
12045 Concurrent Dynamic IP Configuration (DIC) removes default gateway
12055 Flash hook on FXO interface broken
Build Series 2012-07-18
11497 Configuration option for caller-ID checksum verification on FXO interface
11728 G.SHDSL interface: service-mode auto-detection
11811 ISDN status errors on Web UI
11835 MWI on FXS not working
11860 SIP re-register not working
11879 ADSL annex A/B/M
11888 Improved dial „on-caller-id‟ on FXO
11908 Layer 2 COS for PPP and PPPoE control packets
11935 Administrator login to administrator exec mode
11937 MWI Subscription failing
11940 H.323 Call Resuming
11955 Dial tone played a second time
11981 G.S line rate negotiation fails at high distance
11989 FXO dial-tone detection
12019 Invalid SDP offer in SIP provisional response
Build Series 2012-05-23
10983 DTMF caller ID transmission on FXS
11716 Crash when a „#‟ character is present in SIP contact header
11785 Support for p-called-party-id header
Rev. 1.00
11872 Incoming SIP calls refused with 481 after an IP address change over PPP
11882 Cooling fan always running at full speed on SN4670
11889 No final answer when receiving BYE
11891 SN4660/SN4670 Rev C and Rev D support
11895 Ethernet switch problem on SN4660/SN4670
11898 Enhancement of software upgrade procedure
11899 SIP Hold/Unhold behavior
11902 SIP q-value of 1.0
11929 SN-DTA clock synchronization
11932 SIP 503 error handling
11936 Broken T.38 transmission
11942 Redirection service for provisioning supported in factory configuration
11950 Modified memory layout for SDTA, SN4552, SN4554 and SN5200
11954 FXS hanging calls
11957 Basic PRACK scenario broken
11965 Spurious error messages from G.S interface
11968 Missing command „payload-rate‟ on SN4660/SN4670
11983 Verbose software upgrade of G.S interface card
11987 Removed support for hardware version 4.x for SN4552, SN4562, SN4554, S-DTA
Build Series 2012-03-15
11560 Web interface generates a new identity
11638 PPPoA on G.S interface
11722 SN-Web page refresh causing reboot
11766 Enhance DSL status display
11773 DTMF Caller-ID reception on FXO
11778 Call transfer issue fixed
11780 CED-Tone Net Side Detection enhancement
11802 Trusted SIP hosts to improve security
11803 HTTP download failure blocks the SmartNode
11804 T.38 Fax transmission killed by CNG tone
11810 Auto-provisioning: redirection target reordering
Rev. 1.00
11814 Missing strict-tei-procedure command
11817 Provisioning: prevent downloading incompatible configuration
11819 New provisioning placeholders
11818 Auto-provisioning factory-config (Redirection service support)
11832 Wrong G.S port state displayed
11842 SN5200 hardware-version 6.X support
11844 CED-Tone Net Side Detection not working
11848 Crash when downloading G.S firmware with web interface
11850 Abnormal call termination due to misinterpreted SDP data
11852 Auto-provisioning: Target configuration without leading http or tftp
11855 Ethernet lockout on SN4660/70
Build Series 2012-01-26
11256 Echo Cancellation with RBS
11409 ETSI Caller-ID not detected on FXO
11534 Q-value support for SIP REGISTER
11636 Music on Hold not played to SIP side
11650 Removed DSL options „b-anfp‟ and „a-b-anfp‟
11664 Support for SN4660/SN4670 hardware Revision B
11696 Broken modem transmission using H.323
11708 Removed SIP Contact header verification in 200 OK messages
11709 First received IPCP frame dropped in during PPP connection establishment
11755 Added SDP attributes „X-fax‟ and „X-modem‟ support
11776 Forced Fax/Modem bypass
11787 Remote Early-H.245 initialization
11791 Wrong mapping table in R2
11806 SN-DTA and SN4120 allow usage of g729 codec
Build Series 2011-11-18
11434 Fixed T.38 packets traffic-class
11632 BRI Daughter-Board
11637 HTTP User Agent enhancement
11641 G.SHDSL power and reset spikes
Rev. 1.00
11655 Syslog-client “no remote …” command crash
11674 Fixed display of mtu and mru max values in running-config
11675 Improved clocking precision for SN-DTA and SN4120
11684 Timestamp enhancement for milliseconds
11685 Enhanced spoofed contact to accept hostname
11697 Fax T.38 not working with H.323
11698 Wrong facility callrerouting packet in case of CFU
11726 Missing facility from running-config
11727 New DSL supervisor mode “observe”
Build Series 2011-09-15
11133 Locking DNS records for SIP requests
11487 Improved configuration and display of bit rate for 4-wire G.S interface
11592 HTTP 302 Redirection now supported for provisioning
11594 Additional parameters in G.SHDSL status: SNR, Loop Attenuation, Port States
11604 Clock synchronization improvements
11615 Fixed “police” traffic class configuration option
11622 RTP payload type configuration
11639 Received maddr parameter is reflected in contact header
11649 Proper differentiation between SN4660 and SN4670 product types
11653 Spurious errors reported by SIP and SDP protocols
11654 BRI CRC Failures
11656 Potential memory leak in SIP state machine
11676 Support for SN-DTA and SN4120 series
11676 Global power-feed for BRI
11687 Performance improvements
11700 Wrong factory-config for SN products with DSL
Rev. 1.00
Caveat - Known Limitations
The following list refers to open cases in the Change Tracking System 'CTS'
Only G.723 high rate (6.3kbps) supported by H.323 (receive and transmit).
TFTP may not work with certain TFTP servers, namely the ones that change the port number in the reply.
When using the SolarWinds TFTP server on the CD-ROM this problem will not occur.
With 10bT Ethernet ports, only the half duplex mode works. (With 10/100bT Ethernet ports, all
combinations work.)
The SolarWinds TFTP server version 2.2.0 (1999) does not correctly handle file sizes of n * 512 Bytes.
Use version 3.0.9 (2000) or higher.
The SIP penalty-box feature does not work with TCP. When the penalty box feature is enabled, the TCP
transport protocol must be disabled using the „no transport tcp‟ command in the SIP gateway
configuration mode.
Changing a call-progress tone has no effect. Adding a new call-progress tone and using it from the tone
set profile works however.
The Caller-ID message length on FXS hardware with Chip Revision numbers below V1.5 is restricted to
32 bytes. If the message is longer the message will be truncated. The FXS Chip Revision can be
displayed using the „show port fxs detail 5‟ CLI command.
When doing 'shutdown' and then 'no shutdown' on an ethernet port that is bound to an IP interface that
receives its IP address over DHCP, the IP interface does not renew the lease.
Using the command „terminal monitor-filter‟ with regular expressions on systems under heavy load can
cause a reboot.
The duration of an on-hook pulse declared as flash-hook has been raised from 20ms to 1000ms, to
cover the most country specific flash hook durations. Existing installations should not be affected, as all
on-hook pulses lower than 1000ms are declared as flash-hook, including the previous default of 20ms.
However, care should be taken in analog line extension applications, to make sure that the flash-hook
Rev. 1.00
event is allowed to be relayed over SIP or H.323. This can be achieved by disabling all local call
features in the fxs interface on context cs: no call-waiting, no additional-call-offering, no call-hold.
The internal timer configuration command is only able to execute commands that produce an immediate
result. Some commands that execute asynchronously cannot be executed by the timer. The following
commands (among others) cannot be executed by the timer:
copy any kind of files from or to a TFTP server
reload without the forced option
The command “no debug all” does not fully disable the ISDN debug logs. As soon as any other ISDN
debug monitor is enabled, all the ISDN monitors that were disabled by “no debug all” are re-enabled.
The codecs G.723 and G.729 cannot be used at the same time on all platforms, except on the
SmartNode 4960.
SmartNode 4960 Gigabit Ethernet does not properly work with Dell 2708 Gigabit Ethernet Switch. A
work-around is to configure 100Mbit.
Due to memory limitations it is not possible to download a software image to the SN4552 when two SIP
gateways are active.
On SN46xx units it can happen that there are more open phone calls requiring a DSP channel than
DSP channels are available. This leads to the situation where a phone connected on a bri port rings and
has no voice after the user picks it up. To limit the number of calls using DSP channels it is suggested
to create a limiter service where each call from and to a bri port has to pass. When the total number of
calls on the bri ports is limited to the number of DSP channels each call is going to have audio on
picking up.
On older SmartNodes the two debug monitors debug media-gateway rtp and debug call-control print out
incorrect RTCP jitter values.
The command „call-control call drop <call>‟ is not behaving as expected. It drops all calls but does not
completely teardown all internal structures. Consequently the call numbers of the dropped call cannot
Rev. 1.00
be used anymore for further calls after executing this command. The same is true for the “Drop all”
button on the web interface on the “Active Calls” tab of the Call-Router section.
The following configuration may create duplicate packets: If one physical ethernet port is bound to two
IP interfaces with different IP addresses and on both IP interfaces a SIP gateway is bound and some
static routes are configured, then the SIP gateways may receive duplicate UDP packets.
Rev. 1.00
General Notes
Factory Configuration and Default Startup Configuration
The SmartNodes as delivered from the factory contain both a factory configuration and a default
startup configuration. While the factory configuration contains only basic IP connectivity settings, the
default startup configuration includes settings for most SmartWare functions. Note that if you press and
hold the system button (Reset) for 5 seconds the factory configuration is copied onto the startup
configuration (overwrite). The default startup config is then lost.
IP Addresses in the Factory Configuration
The factory configuration contains the following IP interfaces and address configurations bound by the
Ethernet ports 0/0 and 0/1.
interface eth0
ipaddress dhcp
mtu 1500
interface eth1
mtu 1500
Rev. 1.00
New Configuration Commands
The commands documented in the Release Notes only cover new additions which are not yet included in
the Software Configuration Guide for R6.8, available from
Current Revision:
Part Number: 07MSWR68_SCG, Rev. A
Rev. 1.00
The CD-ROM that is delivered with SmartNodes includes user documentation and tools for SmartWare
Software Configuration Guide SmartWare Release R6.8
SmartNode Hardware Installation Guide
TFTP Server
Acrobat Reader
Please refer to the following online resources:
Software Configuration Guide SmartWare Release R6.8:
SmartWare Configuration Library:
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How to Upgrade
1. You have the choice to upgrade to R6.T with or without the GUI functionality.
To upgrade to R6.T without the GUI functionality, enter the following command (telnet, console):
copy tftp://<tftp_server_address>/<server path>/b flash:
To upgrade to R6.T with the GUI functionality, enter the following command (telnet, console):
copy tftp://<tftp_server_address>/<server path>/bw flash:
2. Load Patton-specific settings (preferences), if available:
Extract the files „b_Patton_prefs‟ and „Patton.prefs‟ into the same directory on the TFTP-server.
copy tftp://<tftp_server_address>/<server path>/ b_Patton_prefs flash:
3. Reboot the SmartNode afterwards:
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Notes about Upgrading from Earlier Releases
Note that SmartWare Release R6.T introduces some changes in the configuration compared to
Release R5.x, especially in the domain of FXO and ISDN.
Please refer to the SmartWare Migration Notes R5 to R6 available at
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How to submit Trouble Reports
Patton makes every effort to ensure that the products achieve a supreme level of quality. However due to
the wealth of functionality and complexity of the products there remains a certain number of problems,
either pertaining to the Patton product or the interoperability with other vendor's products. The following
set of guidelines will help us in pinpointing the problem and accordingly find a solution to cure it.
Problem Description:
Add a description of the problem. If possible and applicable, include a diagram of the network
setup (with Microsoft tools).
Product Description:
When reporting a problem, always submit the product name, release and build number.
Example: SmartNode 4960 V1 R6.T Build 2015-07-09
This will help us in identifying the correct software version.
In the unlikely case of a suspected hardware problem also submit the serial number of the
SmartNode (s) and/or interface cards.
Running Configuration:
With the Command Line Interface command 'show running-configuration' you can display the
currently active configuration of the system (in a telnet and/or console session). When added to
the submitted trouble report, this will help us analyze the configuration and preclude possible
configuration problems.
Logs and Protocol Monitors:
Protocol traces contain a wealth of additional information, which may be very helpful in finding or at
least pinpointing the problem. Various protocol monitors with different levels of detail are an
integral part of SmartWare and can be started (in a telnet and/or console session) individually
('debug' command).
N.B.: In order to correlate the protocol monitors at the different levels in SmartWare (e.g. ISDN
layer3 and Session-Router monitors) run the monitors concurrently.
Network Traffic Traces:
In certain cases it may be helpful to have a trace of the traffic on the IP network in order to
inspect packet contents. Please use one of the following tools (supporting trace file formats
which our tools can read):
Ethereal (freeware;
Your Coordinates:
For further enquiries please add your email address and phone number.
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