Xerox WorkCentre 3655 Black-and

Xerox® WorkCentre®
Letter / A4
Multifunction Printer
Xerox WorkCentre 3655
Multifunction Printer
Evaluator Guide
About this Guide
This Evaluator Guide introduces you to the Xerox® WorkCentre® 3655
Black-and-white Multifunction Printer, explains its key features and performance
advantages, and provides guidance throughout your evaluation process.
Section 1: Introducing
Xerox® ConnectKey®
Section 2: Evaluating Workgroup
Black-and-white Multifunction
Section 3: Configuration Summary,
Product Specifications, Supplies and
Support Resources
3 Overview
4 Overview
11 Configuration Summary
5 Cost Control
12 Product Specifications
6 Security
13 Supplies
7 Productivity
14 Support Resources
9 Convenience
Xerox® WorkCentre® 3655 Evaluator Guide
Section 1: Introducing Xerox
ConnectKey Technology
It’s easy to become overwhelmed by the countless solutions that promise to fix
your most pressing issues. Choosing the right solutions for your people becomes more
complex. You want solutions that simply get it done, behind the scenes – solutions that
are there when you need them but stay out of mind because they just work.
Simplicity Redefined
Xerox® ConnectKey® Technology is a software
ecosystem that provides the building blocks to
leverage your multifunction printer to simplify
the way work gets done.
Solving today’s complexities.
Documents are the currency of business.
They are the heart of critical workflows and
drive almost every aspect of business. When
a group of IT managers, business managers,
and mobile workers was asked, 70% said
optimizing document flow would help them
respond to market needs more quickly and
62% said it would improve overall revenue*.
Why? Because improved employee productivity
has strategic revenue-generating consequences.
More-productive employees spend more time
on innovation, customer service, winning
new business, and making the business more
Imagine an office environment where all
print devices have the same core features and
functionality, thereby dramatically increasing
adoption, and providing a simplified user
training experience with less mistakes and faster
proficiency. The common architecture behind
ConnectKey, features industry-leading security
highlighted by our groundbreaking partnerships
with McAfee® and Cisco® to provide additional
layers of security software and greater visibility
to IT.
For more information about
Xerox® ConnectKey, go to
ConnectKey enabled solutions reduce waste
and paper consumption, and give you time
back in your day to do your job more effectively.
Plus, compatibility with energy management
solutions such as Cisco EnergyWise and a
mix of innovative features enable reduced
power consumption so you can achieve your
sustainability promises. We have rounded
out this amazing ecosystem by empowering
today’s mobile workforce to conduct business
in ways that work for them, with scalable,
cloud-ready mobile solutions. And we have
simplified customers’ workflows through tools
like ConnectKey for SharePoint®, ConnectKey
for DocuShare® or Business Process Outsourcing
integration through Xerox.
Whether you manage the devices yourself or
choose a Xerox® Managed Print Service, you’ll
benefit from the tools ConnectKey offers to cut
your costs and keep you moving forward.
* “The Future of Documents: How They Drive Business, Today
and Tomorrow.” IDC global research study, sponsored by Xerox,
January 2012.
Xerox® WorkCentre® 3655 Evaluator Guide
Section 2: Evaluating Workgroup
Black-and-white Multifunction Printers
Based on continuous study of our customers’ requirements, we recommend that the
following criteria be used when evaluating which workgroup-class black-and-white
multifunction printer to purchase for your business or organization.
The following sections examine each of the
Xerox® WorkCentre® 3655 Black-and-white
Multifunction Printer’s advantages in greater
detail, covering the specific features and
performance attributes you should look for in a
workgroup multifunction printer. When the same
criteria are used to evaluate every device under
consideration, you’ll see how the WorkCentre
3655 excels against other manufacturers’
Cost Control and Environment
Xerox® WorkCentre® 3655
Optimized for:
WorkCentre 3655/X shown with
3 additional trays and stand.
Xerox® WorkCentre® 3655 Evaluator Guide
Section 2: Evaluating Workgroup
Black-and-white Multifunction Printers
Cost Control and Environment
Your business depends on keeping costs in check. The innovative tools in the Xerox
WorkCentre 3655 give you a competitive edge, minimize costs, simplify the way you
manage printing and provide a significant return on your investment.
How the Xerox® WorkCentre®
3655 Exceeds the Cost Control
How the WorkCentre 3655 Exceeds
the Environmental Requirement
Control Costs
Get a powerful multifunction printer that
includes a number of environmental features.
• Manage, track and report device usage.
Use Xerox® Standard Accounting tools
to control print quantities and chargeback options. Advanced solutions from
Xerox Business Innovation Partners deliver
even more helpful tools for larger office
• Customize your print driver settings for
economy and efficiency. For example,
choose N-up for printing multiple pages on a
single sheet as your default. Adjust settings
for specific applications.
• Secure Print with timed deletion. With
this feature, users are required to enter a
passcode at the device to release the job and
documents not printed within a set time will
be deleted. That means less documents are
unnecessarily printed and left at the device.
• Print responsibly. By default, our print driver
is set to two-sided printing.
• Reduce unclaimed prints. With the Hold
All Jobs Queue feature, jobs are printed only
when the user walks up to the device and
releases it.
Reduce Energy Consumption
• Power save with quick start-up conserves
electricity during downtime while keeping the
device ready for action.
• Full compliance with EU Restriction of
Hazardous Substances (RoHS) Directive,
• Multiple print settings are available that
allow for reduced impact on the environment.
Options include default two-sided printing,
proof print, printing on recycled paper and
draft mode.
Keep your costs under control.
User Permissions allow the ability to
restrict access to print features by user,
group, time of day, or by application.
For example, rules can be set so that all
Microsoft® Outlook® emails automatically
print in duplex mode.
• Our innovative Earth Smart print
driver settings let you select the most
environmentally conscious print options.
• Energy Management. With Cisco EnergyWise,
enabled by Xerox® Power Management
Information Base (MIB), you can control,
manage and report your device’s power
consumption information, and set optimal
power states and timeout intervals.
Visit our website,, to learn more about our
environmental stewardship efforts.
Xerox® WorkCentre® 3655 Evaluator Guide
Section 2: Evaluating Workgroup
Black-and-white Multifunction Printers
Don’t compromise your data. Safeguard your devices, your data and your business
with the most comprehensive range of features, technologies and solutions from
security industry leaders to ensure your data remains solely yours.
How the WorkCentre® 3655 Exceeds
the Security Requirement
• Control the timing of your documents.
With Secure Print, there’s no need to worry
about confidential or private documents
being left in the output tray, open for viewing
or even taken by someone else.
• Protect your confidential information.
Sensitive data is safe with encrypted PDF
files for scanning and the WorkCentre 3655
devices are compliant with the 256-bit AES
FIPS 140-2 standard. Hard drive image
overwrite eradicates data stored on the
hard disk automatically, at specific intervals,
or on command and hard disk encryption
safeguards data while it's stored.
• Secure email. WorkCentre 3655 devices are
compatible with mail service providers such
as Google and Yahoo so that emails can be
scanned to email securely.
• Permit only authorized users. Allow access
to the device with user permissions, network
authentication, IP filtering, and smart card,
role-based and function-level login.
Xerox® WorkCentre® 3655 Evaluator Guide
• Protect against threats. The WorkCentre
3655 includes McAfee® technology
integration, resulting in the industry’s first
lineup of multifunction printers that protect
themselves from potential outside threats.
McAfee’s whitelisting technology ensures
only safe, pre-approved files or functions are
executed on your devices, minimizing the
need to manually update software levels
against new security threats. Also, seamless
integration with the Xerox® Managed Print
Services toolset and McAfee ePolicy (ePO)
allows for easy tracking and monitoring.
• Manage Policies. Automatic Cisco® TrustSec
Identity Services Engine (ISE) integration
provides comprehensive visibility of all
ConnectKey enabled MFPs' endpoints to
enforce IT-centric security policies and
• Stay compliant with regulations.
WorkCentre 3655 devices comply with the
latest security standards across industries,
including government, finance and
healthcare. These include Common Criteria
(undergoing evaluation), HIPAA, Data
Protection Act, COBIT and more. These
devices can conform to any standard, with
controls available to match your needs.
Convenience Authentication
Xerox® multifunction printers built on
ConnectKey Technology can be upgraded with
optional solutions to deliver even greater cost
control capabilities. They support many card
reader technologies that enable users to log
into the device using a proximity card, student
ID, or security card, providing a secure method
of authentication, tracking usage and billing.
Section 2: Evaluating Workgroup
Black-and-white Multifunction Printers
It’s not enough to keep up with the competition. The Xerox WorkCentre 3655
provides you with the technology to simplify routine tasks and automate workflows, all
while making your team more efficient and therefore more productive.
How the Xerox® WorkCentre®
3655 Exceeds the Productivity
• Scanning at up to 54 images per minute.
Color and black-and-white scanning
enables faster electronic distribution of
documents for more effective and impressive
• Single touch scanning. Use the Single Touch
Scan feature to create a dedicated, easy-tolocate scan button directly on the color touch
screen interface. Assign the Single Touch
Scan button its own scanning workflow for
fast document distribution and archiving.
• Exceptional print and copy quality. With
superior fine-line definition, shadows and
highlights, your copies truly look like the
• Walk-up simplicity. Print from and scan to
any USB memory device for faster document
delivery when you’re not at your computer.
• Your print job, your priority. The Print
Around feature eliminates extended printing
delays by holding a job in need of resources
(such a different paper size) and printing the
next job in the queue.
• Customize your solutions. Xerox Extensible
Interface Platform® Serverless technology
allows creation of ConnectKey® Apps to run
on Xerox® multifunction printers built on
ConnectKey Technology without the need for
additional IT infrastructure. This allows you
to simplify and personalize the usability of
your device with a range of capabilities from
support applications to scanning.
Management, Deployment and Remote
Installing and deploying a fleet of multifunction
printers throughout your organization is a
potentially time-consuming, complicated task.
The process isn’t limited to physically placing
the units in their new environments, but also
includes integrating the devices with the
existing network infrastructure. Also, consider
the process required to deploy printing and
scanning services to your users and how
automated that process can be.
• Single print driver works with all printers.
The Xerox® Global Print Driver® supports
Xerox® and non-Xerox® devices on the
network. Never have to redeploy another
print driver, saving hours of downtime.
• Configure once, apply fleet wide. Xerox®
multifunction device configurations can
be cloned and distributed to all similar
multifunction devices on your network,
eliminating the need to configure and
manage each device individually.
• Installation. When you choose Xerox, you
can rest assured that your equipment will be
delivered and installed into your environment
to your specifications and expectations. All
network-enabled configurations include an
embedded 10/100/1000Base-T Ethernet
connection with innovative features like
auto IP addressing, device naming, and
Ethernet speed sensing to provide simple
and automatic installation on networks.
These features make the WorkCentre 3655
quick and easy to get up and running.
Management and system setup can be
accomplished through a variety of means,
including the easy, wizard-based process
found within Xerox® CentreWare® Web.
Additionally, the WorkCentre 3655 can
integrate with third-party management
applications like Unicentre® TNG, IBM®
Tivoli® NetView®, Microsoft® Management
Console, and HP® WebJetAdmin®. Cloning
capability allows fleets of devices to be
installed with identical settings, eliminating
the need to set up each system individually.
• Deployment. With the WorkCentre 3655,
print and scan drivers can be deployed
centrally, thereby eliminating the need for
IT staff to perform desk-to-desk manual
installation of the driver software. In many
cases, existing Xerox® drivers on your
network can work with your new hardware,
potentially saving the step of updating your
driver software altogether. Again, wizards
are provided within CentreWare Web to aid
in installing, troubleshooting, and upgrading
your driver software, freeing up your IT staff
for more pressing projects.
Single Touch Scanning
Use the Single Touch Scan feature to
create a dedicated, easy-to-locate scan
button directly on the color touch screen
interface. Assign the Single Touch Scan
button its own scanning workflow for fast
document distribution and archiving.
Xerox® WorkCentre® 3655 Evaluator Guide
Section 2: Evaluating Workgroup
Black-and-white Multifunction Printers
Productivity (cont'd)
• Xerox® Mobile Express Driver®. Xerox®
Mobile Express Driver makes it easy for
mobile users to find, use and manage
Xerox® and non-Xerox® devices in every new
location. Plug into a new network, and Xerox®
Mobile Express Driver automatically discovers
available printers and provides status and
capability information. Save a list of “favorite”
printers for each location, store application
print settings for use on any printer in any
network, and greatly reduce mobile support
calls to IT.
• Xerox® Global Print Driver®. Xerox® Global
Print Driver is a truly universal print driver that
lets IT administrators install, upgrade and
manage Xerox® and non-Xerox® devices from
a single driver. It provides a consistent, easyto-use interface for end-users, reducing the
number of support calls, and simplifying print
services management.
• Xerox® CentreWare® software. Xerox®
CentreWare Web management software
is a powerful device-management solution
for IT. The free software eases the chore
of installing, configuring, managing,
monitoring and pulling reports from the
networked printers and MFPs throughout an
enterprise, regardless of their manufacturer.
Xerox also addresses enterprise asset
management through compatibility with
network management tools for Sun, Novell®,
Microsoft® and other environments. The
WorkCentre 3655 also includes CentreWare
Internet Services, an embedded web server
Xerox® WorkCentre® 3655 Evaluator Guide
that allows employees and IT personnel
to perform detailed status checks on the
system and consumables, administer system
settings, and manage access and accounting
controls via any standard web browser.
• Bidirectional print drivers. The WorkCentre
3655 includes CentreWare® print drivers,
which feature clear, graphical user interfaces
that provide for easy, intuitive interaction
with the multifunction printer. The drivers
provide immediate desktop access to all
WorkCentre output functions. The drivers
also provide bidirectional information,
indicating device and job status, currently
loaded paper sizes and types, and installed
options – so there is no need to consult other
software to obtain such information. Easy-tounderstand icons access the most commonly
used functions, such as paper selection and
document finishing. Plus with the Saved
Settings feature, frequently used print job
parameters can be stored for reuse.
• Xerox® Copier Assistant®. This software
allows easier access to the copying
capabilities of Xerox® multifunction devices.
An alternative to the standard touchscreen,
Xerox® Copier Assistant software helps
everyone, especially people who are
wheelchair users, blind or visually impaired,
easily program copy jobs and make copies
using text-to-speech technology, screen
magnification software and easy keyboard
access to copying features using tab, arrow,
function and hot keys.
User Training and Helpdesk Support
• Xerox Online Support. This keeps you up
and running by providing instant access
to searchable online help right at the
WorkCentre 3655 Multifunction Printer’s
front panel. Online Support is also available
from the print driver, where it gathers
information stored in the printer, examines
the information, diagnoses the issue and
collects relevant solutions from the Xerox
knowledge base. From there it either returns
a solution specific to the problem or walks a
user through a troubleshooting tree. So users
are now able to troubleshoot printer issues
directly from print driver without having
to walk to the device. You get the same
information our Product Support Specialists
use when resolving printer problems, assisting
with error codes, print quality, media jams,
software installation, and more.
Office productivity relies on tools that do their
jobs day in and day out. Consider how often
you need to intervene to replace paper or other
consumables or to clear jams. How easy is
that intervention, and how long is the device
typically down? If outside assistance is required,
how easy is it to schedule and how long do you
have to wait? Is the device a reliable network
citizen? Has it been tested and certified by
independent industry participants?
Section 2: Evaluating Workgroup
Black-and-white Multifunction Printers
Your office is wherever you are. Work where you want and when you want without
missing a beat. The Xerox WorkCentre 3655 is accessible, easy to use, convenient and
enables you to work faster. Stay seamlessly connected to the tools that help you do
business. No matter where you are.
How the Xerox® WorkCentre®
3655 Exceeds the Convenience
Look for fully integrated functions that work
together to create more value than the sum of
their parts. Are the functions easy to learn? Is
the user interface consistent from function to
function? Do the network features give users full
access to the power of your network? Does the
device include additional software to take full
advantage of digital documents?
• Leading-edge color touch screen user
interface. Provides the comfortable look and
feel Xerox is known for and features bright,
intuitive icons and easy access to all major
functions directly from the home screen.
• A help desk at your fingertips. Get quick,
easy, step-by-step troubleshooting assistance
– like tips for sending a scan via email – with
embedded help videos right on the user
• Advanced copy and print features. The
WorkCentre 3655 greatly simplifies everyday
office tasks, providing plenty of support
for specialized print applications including
Annotation, Bates Stamping, ID Card
Copy, tab print capability and page-level
• Front panel user interface. It doesn’t
matter if a job is simple or complex – the
newly engineered color touch screen
interface is easy to learn and offers quick job
programming. It features bright, intuitive
icons and easy access to all major functions
directly from the home screen. Third-party
applications can be integrated with the
touch screen interface as well, thanks to
Xerox® Workflow Solutions, built on our Xerox
Extensible Interface Platform® technology.
• Network management. It couldn’t be
easier for the network administrator; the
WorkCentre 3655 integrates seamlessly into
virtually any network environment. Network
configuration is easy with CentreWare®
install wizards – which eliminate the need for
IT staff to reset parameters, connect users
or manage job queues device by device.
Onboard SNMP support lets customers
integrate with other network frameworks.
Remote Control Panel
Remotely operate the WorkCentre 3655
control panel from any office PC as
though you were standing at the device.
The Remote Control Panel makes it easier
and more convenient to train users and
for IT staff to remotely view and monitor
the user interface. And during a remote
session, walk-up users are notified at the
device to prevent simultaneous system
changes. Plus, advanced print drivers and
free device management tools let you
remotely monitor real-time performance
and available resources for greater uptime.
• Convert paper documents. Scan documents
to create text-searchable PDFs and single and
multipage PDFs for easy archiving, organizing
and searching.
• On-box Optical Character Recognition,
searchable PDF. Easily convert hard-copy
documents into searchable-PDF format for
faster retrieval.
• Consistent user experience. The WorkCentre
3655 features the same technology as our
other latest-generation multifunction printers,
making users more comfortable operating
the devices because of their common
look and feel. For more information about
our groundbreaking Xerox® ConnectKey®
Technology, visit
Xerox® WorkCentre® 3655 Evaluator Guide
Section 2: Evaluating Workgroup
Black-and-white Multifunction Printers
Convenience (cont'd)
When at the workplace, the Xerox®
WorkCentre® 3655 gives your office staff the
luxury of controlling device functions from
any workstation. Plus, mobile professionals
can stay connected to the communications
tools and productivity solutions offered by
the WorkCentre 3655 – for more flexibility
regardless of location.
• Xerox® Mobile Print and more. Take the
mystery and anxiety out of wireless and
mobile device printing. Xerox has all the
options to enable secure, accurate printing
from most mobile devices, to any printer or
multifunction printer, regardless of brand.
Get industry-leading accuracy when printing
native Microsoft® PowerPoint®, Word®
and other standard files. Plus, Xerox offers
IT-friendly optional capabilities such as
PIN code access, multiple mobile operating
systems and more. Whether offsite or onsite,
learn more about why Xerox is the only
choice for today’s mobile professionals by
–– Choose Xerox® Mobile Print Solution with
an on-site server for your internal network,
or behind your network’s firewall, for
added control and higher volume use.
–– Choose Xerox® Mobile Print Cloud to
easily manage local and remote locations,
control visitors’ printing access and “pay as
you use.”
• Optional Wi-Fi connectivity. Administrators
can connect the WorkCentre 3655 devices
anywhere, without the need for network
Xerox® WorkCentre® 3655 Evaluator Guide
•Xerox® ConnectKey® for SharePoint® or
Xerox® ConnectKey® for DocuShare®. Scan
files directly into Microsoft® SharePoint or
Xerox® DocuShare® and other Windows®
folders. Plus, you’ll go beyond basic file
storage and PDF creation by automatically
converting documents to intelligent,
structured data with easy file naming and
routing tools.
• Xerox® ConnectKey® Share to Cloud. Our
cloud-based scanning solution provides easy,
secure, scalable scanning to popular cloudbased repositories such as Google Docs™,, Office 365 and Dropbox™,
using custom-designed workflows.
• Apple® AirPrint™. Print email, photos and
important office documents directly from
your Apple iPhone® or iPad® with no drivers
to install and no cables to connect. With
AirPrint, your iPhone or iPad automatically
locates and connects to the AirPrint-enabled
WorkCentre 3655 device over your office
Wi-Fi network.
• Mopria™ certified. Mopria certification
simplifies the mobile printing experience for
tablets and smartphones to many printing
devices, including the WorkCentre 3655.
Section 3: Configuration Summary, Product Specifications,
Supplies and Support Resources
Configuration Summary
ConnectKey ®
The WorkCentre 3655 Multifunction Printer is built on Xerox ConnectKey Technology.
For more information, go to
Device Specifications
WorkCentre 3655/S
Up to 47 ppm letter / Up to 45 ppm A4
Duty Cycle
Up to 150,000 pages / month1
WorkCentre 3655/X
Hard Drive / Processor / Memory Minimum 250 GB / 1 GHz Dual-core / 2 GB
10/100/1000Base-T Ethernet, High-Speed USB 2.0, Optional Wi-Fi (with Xerox® Wireless Networking Adapter)
Controller Features
Unified Address Book, Remote Control Panel, Online Support (accessed from the user interface and print driver), Configuration Cloning
Copy and Print
Copy and Print Resolution
Copy: Up to 600 x 600 dpi; Print: Up to 1200 x 1200 dpi
First-print-out Time (as fast as)
Copy: As fast as 12 seconds; Print: As fast as 8 seconds
Page Description Languages
Adobe® PostScript® 3™, PDF, PCL® 5c / PCL 6, XML Paper Specification (XPS®)
Print Features
Print from USB, Earth Smart Driver Settings, Store and Recall Driver Settings, Bi-directional Status, Smart Duplex, Automatic Two-sided, Booklet Printing, Proof Print, N-up,
Print Around
Mobile Printing
Apple® AirPrint™, Xerox® Mobile Print (Optional), Xerox® Mobile Print Cloud (Optional), Xerox® PrintBack, Mopria™ certified
Destinations: Scan to Mailbox, Scan to USB, Scan to Email, Scan to Network; File Formats: PDF, PDF/A, XPS, JPEG, TIFF; Convenience Features: Scan to Home, Single
Touch Scan, Searchable PDF, Single/Multi-Page PDF / XPS / TIFF, Encrypted / Password Protected PDF, Linearized PDF / PDF/A
Software Packages: ConnectKey® for SharePoint®, ConnectKey® for DocuShare®, ConnectKey® Share to Cloud, Xerox® Scan to PC Desktop® Professional, other solutions
available through various Xerox Alliance Partners
Internet Fax, Server Fax
Security McAfee Embedded, McAfee ePolicy (ePO) Compatible, Hard Drive Image Overwrite, 256-bit Encryption (FIPS 140-2 compliant), Common Criteria Certification (ISO
15408)3, Secure Print, Secure Fax, Secure Scan, Secure Email, Cisco® TrustSec Integration, Network Authentication, SSL, SNMPv3, Audit Log, Access Controls, User Permissions
Embedded Fax2, LAN Fax, Internet Fax, Server Fax
McAfee Integrity Control, Xerox Secure Access Unified ID System®, Smart Card Kit (CAC/PIV, .NET)
Xerox® Standard Accounting (Copy, Print, Scan, Fax, Email), Network Accounting Enablement
Equitrac Express®, Equitrac Office®, Equitrac Professional®, YSoft® SafeQ®, other network accounting solutions available through various Xerox Business Innovation Partners
Paper Input
Duplex Automatic Document Feeder: 60 sheets; Custom sizes: 5.5 x 5.5 in. to 8.5 x 14 in. / 139.7 x 139.7 mm to 216 x 356 mm
Bypass Tray: 150 sheets; Custom sizes: 3 x 5 in. to 8.5 x 14 in. / 76.2 x 127 mm to 216 x 356 mm
Tray 1: 550 sheets; Custom sizes: 5.5 x 8.27 in. to 8.5 x 14 in. / 139.7 x 210 mm to 216 x 356 mm
Up to 3 Additional Trays: 550 sheets each; Custom sizes: 5.5 x 8.27 in. to 8.5 x 14 in. / 139.7 x 210 mm to 216 x 356 mm
Total Capacity (Std. / max.)
700 / 2,350 sheets
Paper Output 250 sheets, automatic two-sided
Offline Convenience Stapler: 20-sheet, single position
Maximum volume capacity expected in any one month. Not expected to be sustained on a regular basis. 2 Requires analog phone line. 3 Undergoing evaluation.
For more detailed specifications, go to
Xerox® WorkCentre® 3655 Evaluator Guide
Section 3: Configuration Summary, Product Specifications,
Supplies and Support Resources
Product Specifications
Product Specifications
Operating Systems
Microsoft® Windows® XP SP3 (32- and 64-bit)
Windows Server 2003 (32- and 64-bit)
Windows Server 2008 and R2 (32- and 64-bit)
Windows Server 2012 and R2
Windows Vista SP2 (32- and 64-bit)
Windows 7 (32- and 64-bit)
Windows 8 (32- and 64-bit)
Windows 8.1 (32- and 64-bit)
Mac OS 10.7, 10.8, 10.9
Linux® Redhat® Fedora® Core 19 x86
Ubuntu® 13.10 x64
openSUSE® 13.1 x64
Media Handling
Duplex Automatic Document Feeder
Capacity: 60 sheets; Paper Size Sensed: 5.5 x 5.5 in. to 8.5 x 14 in. / 139.7 x 139.7 mm to 216 x 356 mm;
Weights: Simplex: 13 lb. bond to 32 lb. bond / 50 gsm to 125 gsm
Duplex: 16 lb. bond to 32 lb. bond / 60 gsm to 125 gsm
Bypass Tray
Capacity: 150 sheets; Custom sizes: Custom sizes: 3 x 5 in. to 8.5 x 14 in. / 76.2 x 127 mm to 216 x 356 mm;
Weights: 16 lb. bond to 80 lb. cover / 60 to 216 gsm
Tray 1
Capacity: 550 sheets; Custom Sizes from 5.5 x 8.27 in. to 8.5 x 14 in. / 139.7 x 210 mm to 216 x 356 mm;
Weights: 16 lb. bond to 80 lb. cover / 60 to 216 gsm
Up to 3 Additional Trays
Capacity: 550 sheets; Custom Sizes from 5.5 x 8.27 in. to 8.5 x 14 in. / 139.7 x 210 mm to 216 x 356 mm;
Weights: 16 lb. bond to 80 lb. cover / 60 to 216 gsm
Operating Environment
Required Temperature Range
41° to 90° F (5° to 32° C)
Required Relative Humidity
15% to 85%
Sound Power Levels
Operating 7.27 B(A), Standby: 4.8 B(A)
Sound Pressure Levels
Operating: 55.9 dB(A), Standby: 31.9 dB(A)
Electrical North America
Dimensions Voltage : 220-240 VAC +/- 10%; Frequency: 50/60 Hz +/- 3%, 6 A
WorkCentre 3655/S
22.0 in. / 560 mm
21.3in. / 541 mm
22.7 in. / 577 mm
56 lbs. / 25.4 kg
WorkCentre 3655/X
22.0 in. / 560 mm
21.3in. / 541 mm
22.7 in. / 577 mm
58 lbs. / 26.3 kg
550-sheet Feeder
19.5 in. / 495 mm
18.5 in. / 469 mm
3.8 in. / 96.3 mm
9.3 lbs. / 4.2 kg
29 in. / 737 mm
27.5 in. / 699 mm
13.1 in. / 332 mm
28.4 lbs. / 12.9 kg
Dimensions (Unpackaged)
Voltage : 110-127 VAC +/- 10%; Frequency: 50/60 Hz +/- 3%, 11 A
WorkCentre 3655/S
25.7 in. / 653 mm
26.5 in. / 674 mm
28.5 in. / 723 mm
68.8 lbs. / 31.2 kg
WorkCentre 3655/X
25.7 in. / 653 mm
26.5 in. / 674 mm
28.5 in. / 723 mm
70.8 lbs. / 32.1 kg
550-sheet Feeder
22.6 in. / 575 mm
23.4 in. / 601 mm
9.5 in. / 241 mm
12.8 lbs. / 5.8 kg
22 in. / 560 mm
20.9 in. / 530 mm
10.6 in. / 270 mm
36.6 lbs. / 16.6 kg
FCC Part 15, Class A
FCC Part 68
CE Mark applicable to Directives 2006/95/EC, 2004/108/EC and 1999/5/EC
UL 60950-1/CSA 60950-1-07, 2nd Edition
RoHS Directive 2011/65/EU
WEEE Directive 2012/19/EU
Common Criteria (IEEE 2600.2 standard (undergoing evaluation))
Blue Angel
ECOLOGO® (undergoing evaluation)
EPEAT (United States) (undergoing evaluation)
ENERGY STAR® qualified
To view the latest list of certifications, go to
Xerox® WorkCentre® 3655 Evaluator Guide
Section 3: Configuration Summary, Product Specifications,
Supplies and Support Resources
Supplies and Accessories
Standard Capacity Toner Cartridge
High Capacity Toner Cartridge1
Extra-high Capacity Toner Cartridge1
Order Number
Prod. Code
6,100 pages
14,400 pages1
25,900 pages1
Drum Cartridge 2
85,000 pages
Staple Cartridge
3,000 staples
550-sheet Feeder (Adjustable up to A4 / legal)
Stand (Adds storage capacity for supplies,
device stability, mobility and 13.1 in. of
Wireless Networking Adapter
McAfee Integrity Kit
Common Access Card Enablement Kit
Average standard pages. Declared Yield in accordance with ISO/IEC19752. Yield will vary based on image, area coverage and print mode
Approximate pages. Declared Yield based on letter-/A4-size 20 lb. (75 gsm) pages. Yield will vary based on media type, size, weight, orientation.
Xerox® WorkCentre® 3655 Evaluator Guide
Section 3: Configuration Summary, Product Specifications,
Supplies and Support Resources
Support Resources
Unrivaled Service and Support
Imaging and Output Management Services
Additional Information Sources
Behind every Xerox® product is a large network
of customer support that’s unrivaled in the
industry and available when you need it.
Xerox service professionals use leading-edge
technologies to keep you up and running.
They’re even linked to the engineers who
designed your product, so you can be confident
when you choose Xerox. And genuine Xerox®
supplies are always readily available.
• Output Management – Single point of
management of office output from all output
devices, regardless of manufacturer
WorkCentre 3655 Front Panel:
Total Satisfaction Guaranteed
The exclusive Xerox Total Satisfaction
Guarantee, recognized as unique in the
industry, covers every Xerox® WorkCentre®
device that has been continuously maintained
by Xerox or its authorized representatives under
a Xerox express warranty or Xerox maintenance
agreement. You decide when you’re satisfied.
Xerox® Office Services Support
Asset Management Services
• Asset Optimization and Tracking – Process
and tools to optimize an enterprise’s office
output infrastructure and reduce hard costs
• Break-Fix Management – Single point of
ownership and management for break-fix
service of all brands of office output devices,
regardless of manufacturer
• Supplies Management – Process and tools to
procure, monitor and replenish all documentrelated supplies proactively
Xerox® WorkCentre® 3655 Evaluator Guide
• Image Capture and Workflow –
Cost-efficient solutions for capturing,
managing, retrieving and distributing
information into digital repositories
Support Services
• Technology Procurement and Deployment
– A creative and flexible end-to-end print/
computer product acquisition solution that
uses a single-point-of-contact model while
lowering the total cost of acquisition
• The front panel offers tools and information
pages to help with machine setup, feature
selections, operational problems, media feed
and supply issues.
Customer Documentation:
• Installation Guide
• Quick Use Guide
• Software and Documentation CD-ROM
On the Web:
Visit for:
• Help Desk Services – A broad range of
enterprise services, managed through a
centralized single point of contact and
delivered through either an on-site or
off-site model
• Product, supplies, and support information
• End User Services – Microsoft® software
implementation, IT project consulting, and
customer education
Visit for:
Access Managed Services
• Student and Library Patron Access –
Custom designed and implemented
customer-managed solutions
• Downloading drivers
• Finding your local reseller
• Online documentation
Support and service information, including the
same troubleshooting Knowledge Base used by
Xerox Customer Support staff to provide the
latest technical information on:
• Application issues
• Errors
• Print-quality issues
• Troubleshooting
Xerox® WorkCentre® 3655 Evaluator Guide
For more detailed specifications, go to
To view a product video, visit Build and configure your own Xerox® WorkCentre® 3655
Multifunction Printer at
Return spent imaging supplies through the Xerox Green World Alliance collection/reuse/recycling program. For
more information, visit
Questions? Comments? Problems?
If you have any questions, please contact your Xerox sales representative or visit us on the web at
©2014 Xerox Corporation. All rights reserved. Xerox®, Xerox and Design®, CentreWare®, ConnectKey®, Copier Assistant®, Docushare®, Global
Print Driver®, Mobile Express Driver®, Scan to PC Desktop®, WorkCentre®, Xerox Extensible Interface Platform® and Xerox Secure Access
Unified ID System® are trademarks of Xerox Corporation in the United States and/or other countries. Mopria is a trademark of the Mopria
Alliance. As an ENERGY STAR® partner, Xerox Corporation has determined that this product meets the ENERGY STAR guidelines for energy
efficiency. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. The information in this brochure is subject to change without
notice. Updated 11/14 BR10928