SmartLink SL4050 Series VoIP SIP Telephones

SL4050/B12/E
SmartLink Series 12-Line VoIP SIP Phone
SL4050/B2/E
SmartLink Series 2-Line VoIP SIP Phone
Getting Started Guide
TImportant
This is a Class B device and is intended for use in a light industrial or residential environment. It is not intended nor approved for use in an industrial environment.
The Model SL4050 phones are not approved for, and are not intended for, direct connection to the Public Switched Telephone Network (PSTN).
Sales Office: +1 (301) 975-1000
Technical Support: +1 (301) 975-1007
E-mail: support@patton.com
WWW: www.patton.com
Part Number: 07MSL4050B-GS, Rev. A
Revised: September 11, 2008
Patton Electronics Company, Inc.
7622 Rickenbacker Drive
Gaithersburg, MD 20879 USA
Tel: +1 (301) 975-1000
Fax: +1 (301) 869-9293
Support: +1 (301) 975-1007
Web: www.patton.com
E-mail: support@patton.com
Trademark Statement
The terms SmartLink, SmartWare, and SmartView are trademarks of Patton Electronics
Company. All other trademarks presented in this document are the property of their
respective owners.
Copyright © 2008, Patton Electronics Company. All rights reserved.
The information in this document is subject to change without notice. Patton Electronics assumes no liability for errors that may appear in this document.
Warranty Information
Patton Electronics warrants all SmartLink SIP phone components to be free from
defects, and will—at our option—repair or replace the product should it fail within
one year from the first date of the shipment.
This warranty is limited to defects in workmanship or materials, and does not cover
customer damage, abuse or unauthorized modification. If the product fails to perform
as warranted, your sole recourse shall be repair or replacement as described above.
Under no condition shall Patton Electronics be liable for any damages incurred by the
use of this product. These damages include, but are not limited to, the following: lost
profits, lost savings and incidental or consequential damages arising from the use of or
inability to use this product. Patton Electronics specifically disclaims all other warranties, expressed or implied, and the installation or use of this product shall be deemed
an acceptance of these terms by the user.
Summary Table of Contents
1 General information...................................................................................................................................... 13
2 Installing the SmartLink SIP Phone.............................................................................................................. 19
3 Operating the VoIP SIP phone ..................................................................................................................... 31
4 Using the Phone Book .................................................................................................................................. 35
5 Using the configuration menu....................................................................................................................... 38
6 Troubleshooting............................................................................................................................................ 63
7 Contacting Patton for assistance ................................................................................................................... 66
A Compliance information .............................................................................................................................. 69
B Specifications ................................................................................................................................................ 72
C Wall Mount Installation ............................................................................................................................... 77
3
Table of Contents
Summary Table of Contents ........................................................................................................................... 3
Table of Contents ........................................................................................................................................... 4
List of Figures ................................................................................................................................................. 8
List of Tables .................................................................................................................................................. 9
About this guide ........................................................................................................................................... 10
Audience............................................................................................................................................................... 10
Structure............................................................................................................................................................... 10
Precautions ........................................................................................................................................................... 11
Safety when working with electricity ...............................................................................................................11
General observations .......................................................................................................................................12
Typographical conventions used in this document................................................................................................ 12
General conventions .......................................................................................................................................12
1 General information...................................................................................................................................... 13
SmartLink 4050 Series SIP Phones overview .........................................................................................................14
Overview of SL4050/B12/E key functions.............................................................................................................15
Overview of SL4050/B2/E key functions...............................................................................................................17
Numeric Keypad Defintions..................................................................................................................................18
2 Installing the SmartLink SIP Phone.............................................................................................................. 19
Installing the VoIP SIP phone ...............................................................................................................................20
Setting up the VoIP SIP phone..............................................................................................................................22
Menu summary ...............................................................................................................................................22
Display Name .................................................................................................................................................24
ADSL DIalup .................................................................................................................................................24
ENABLE ADSL dialup .............................................................................................................................24
Set up ADSL ID .......................................................................................................................................24
Set up ADSL password ..............................................................................................................................25
DISABLE ADSL dialup ............................................................................................................................25
DHCP (Dynamic Host Configuration Protocol) ............................................................................................25
ENABLE DHCP ......................................................................................................................................25
DISABLE DHCP .....................................................................................................................................25
DNS Server IP ................................................................................................................................................26
SNTP Server IP ..............................................................................................................................................26
Do Not Disturb ..............................................................................................................................................26
Call forwarding ...............................................................................................................................................27
CF (call forward) Unconditional ...............................................................................................................27
CF (call forward) User Busy ......................................................................................................................27
CF (call forward) No Answer ....................................................................................................................27
Anonymous Call .............................................................................................................................................28
Anony Call Rej (anonymous call rejection) .....................................................................................................28
Ringing Type ..................................................................................................................................................28
4
SmartLink 4050 Series Getting Started Guide
M2~M12 Setting (Model SL4050/B12/E only) ..............................................................................................28
MAC Address .................................................................................................................................................29
Version ...........................................................................................................................................................29
Language Selection ..........................................................................................................................................29
Time Format ..................................................................................................................................................29
Volume Adjustment ........................................................................................................................................30
Ringer Volume ..........................................................................................................................................30
Speaker Volume ........................................................................................................................................30
Handset Volume .......................................................................................................................................30
3 Operating the VoIP SIP phone ..................................................................................................................... 31
Dialing an IP address.............................................................................................................................................32
Dialing a SIP number ............................................................................................................................................32
Speed Dialing ........................................................................................................................................................32
Answering a phone call ..........................................................................................................................................32
Switching to another line.......................................................................................................................................33
Mute .....................................................................................................................................................................33
Call Transfer .........................................................................................................................................................33
Redial ....................................................................................................................................................................33
Last Dialed Number .......................................................................................................................................33
Through Call History .....................................................................................................................................33
On Hold ...............................................................................................................................................................34
Call Forwarding.....................................................................................................................................................34
Three-Way Conferencing ......................................................................................................................................34
4 Using the Phone Book .................................................................................................................................. 35
Dialing from the Phone Book................................................................................................................................36
Storing a number in the Phone Book.....................................................................................................................36
Editing a number in the Phone Book ....................................................................................................................36
Deleting a Phone Book listing ...............................................................................................................................37
5 Using the configuration menu....................................................................................................................... 38
Introduction ..........................................................................................................................................................39
Accessing the configuration menu .........................................................................................................................39
Web login setting ..................................................................................................................................................40
Management Settings—Restore Factory Setting ....................................................................................................41
Network Settings ...................................................................................................................................................42
DHCP ............................................................................................................................................................42
PPPoE ............................................................................................................................................................43
Static IP ..........................................................................................................................................................44
QoS Settings..........................................................................................................................................................45
SIP Settings ...........................................................................................................................................................46
SIP Phone Setting, Registrar Server, and Outbound Proxy Server ...................................................................47
SIP Message Server .........................................................................................................................................47
Park Server & Presence Server (Model SL4050/B12/E only) ...........................................................................48
Other Settings .................................................................................................................................................48
5
SmartLink 4050 Series Getting Started Guide
SIP Account Settings .............................................................................................................................................49
NAT Traversal Settings .........................................................................................................................................50
Voice Settings........................................................................................................................................................51
Phone Settings.......................................................................................................................................................52
Phone Setting ..................................................................................................................................................52
Timer ..............................................................................................................................................................53
MP3 Ring..............................................................................................................................................................54
SMS ......................................................................................................................................................................54
Call Tracing Log ...................................................................................................................................................55
Phone Book...........................................................................................................................................................56
Music Station ........................................................................................................................................................57
Operating the Internet Radio ..........................................................................................................................57
Key Definitions for Internet Radio ..................................................................................................................58
About Internet Radio ......................................................................................................................................58
Speed Dial .............................................................................................................................................................59
Line Key Settings (Model SL4050/B12/E only).....................................................................................................60
NAT Settings ........................................................................................................................................................61
Auto-Provision ......................................................................................................................................................61
Save/Reload Settings..............................................................................................................................................62
Documentation .....................................................................................................................................................62
Restart System .......................................................................................................................................................62
6 Troubleshooting............................................................................................................................................ 63
Introduction ..........................................................................................................................................................64
7 Contacting Patton for assistance ................................................................................................................... 66
Introduction ..........................................................................................................................................................67
Contact information..............................................................................................................................................67
Patton support headquarters in the USA .........................................................................................................67
Alternate Patton support for Europe, Middle East, and Africa (EMEA) ..........................................................67
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................67
Warranty coverage ..........................................................................................................................................68
Returns for credit ......................................................................................................................................68
Return for credit policy .............................................................................................................................68
RMA numbers ................................................................................................................................................68
Shipping instructions ................................................................................................................................68
A Compliance information .............................................................................................................................. 69
Compliance ...........................................................................................................................................................70
EMC Compliance: ..........................................................................................................................................70
Safety Compliance ..........................................................................................................................................70
PSTN Regulatory Compliance ........................................................................................................................70
Radio and TV Interference ....................................................................................................................................70
CE Notice (Declaration of Conformity) ................................................................................................................70
Authorized European Representative .....................................................................................................................70
FCC Part 68 (ACTA) Statement ...........................................................................................................................71
6
SmartLink 4050 Series Getting Started Guide
Industry Canada Notice ........................................................................................................................................71
B Specifications ................................................................................................................................................ 72
Protocol.................................................................................................................................................................73
Network Interface..................................................................................................................................................73
LCD Display .........................................................................................................................................................73
Call Features..........................................................................................................................................................73
Codec ....................................................................................................................................................................73
Phone Functions....................................................................................................................................................74
Security .................................................................................................................................................................74
Dial Methods ........................................................................................................................................................74
Voice Quality ........................................................................................................................................................74
QoS.......................................................................................................................................................................74
Tone......................................................................................................................................................................75
IP Assignment .......................................................................................................................................................75
NAT Traversal.......................................................................................................................................................75
Configuration........................................................................................................................................................75
Firmware Upgrade.................................................................................................................................................75
Power ....................................................................................................................................................................75
Environmental.......................................................................................................................................................76
Physical Dimensions..............................................................................................................................................76
C Wall Mount Installation ............................................................................................................................... 77
Mounting the SL4050 ...........................................................................................................................................78
7
List of Figures
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
SmartLink 4050/B12 SIP Phone controls and indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
SmartLink 4050/B2 SIP Phone controls and indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Connecting the SL4050/B12/E SIP Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Connecting the SL4050/B2/E SIP Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Menu summary, page 1 of 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Menu summary, page 2 of 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Login window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Main window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Restore Factory Setting window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Network Settings window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
DHCP configuration window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
PPPoE configuration window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Static IP configuration window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
QoS Settings window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
SIP Settings window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
SIP Account Settings window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
STUN & UPnP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Voice Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Phone Settings window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
MP3 Ring window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
SMS window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Call Tracing Log window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Phone Book window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Music Station window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Speed Dial window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Line Key Settings window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
NAT Settings window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Auto-Provision window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Save/Reload window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Documentation link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Restart System button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Wall Mount Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Fasten screw for wall mount installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Place SL4050 on the wall mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
8
List of Tables
39
40
41
42
43
General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Summary of SL4050/B12/E key functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Summary of SL4050/B2/E key functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Keypad Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Internet Radio Key Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
9
About this guide
This guide describes using the SmartLink 4050/B12 12-Line VoIP SIP Telephone and SmartLink 4050/B2 2Line VoIP SIP Telephone.
Audience
This guide is intended for the following users:
• Operators
• Installers
• Maintenance technicians
Structure
This guide contains the following chapters and appendices:
• Chapter 1 on page 13 provides information about the SIP phone
• Chapter 2 on page 19 provides installation procedures
• Chapter 5 on page 38 provides procedures for configuring the SIP Phone
• Chapter 3 on page 31 describes how to operate the SIP Phone
• Chapter 4 on page 35 describes how to use the Phone Book feature
• Chapter 6 on page 63 contains information on troubleshooting problems with the SIP Phone
• Chapter 7 on page 66 contains information on contacting Patton technical support for assistance
• Appendix A on page 69 contains compliance information for the SIP Phone
• Appendix B on page 72 contains specifications for the SIP Phone
For best results, read the contents of this guide before you install the SIP Phone.
10
SmartLink 4050 Series Getting Started Guide
Precautions
Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you
become aware of potential problems. Warnings are intended to prevent safety hazards that could result in personal injury. Cautions are intended to prevent situations that could result in property damage or
impaired functioning.
Note
A note presents additional information or interesting sidelights.
The alert symbol and CAUTION heading indicate a potential hazard. Strictly follow the instructions to avoid property damage.
CAUTION
WARNING
The shock hazard symbol and WARNING heading indicate a potential electric
shock hazard. Strictly follow the warning instructions to avoid injury caused
by electric shock.
Safety when working with electricity
• This device contains no user serviceable parts. The equipment shall be
WARNING
returned to Patton Electronics for repairs, or repaired by qualified service
personnel.
• The external power adapter shall be a listed Limited Power Source. Ensure
that the power cable used meets all applicable standards for the country in
which it is to be installed, and that it is connected to a wall outlet which
has earth ground. The mains outlet that is utilized to power the devise
shall be within 10 feet (3 meters) of the device, shall be easily accessible,
and protected by a circuit breaker.
• Do not work on the system or connect or disconnect cables during periods
of lightning activity.
In accordance with the requirements of council directive
2002/96/EC on Waste of Electrical and Electronic Equipment
(WEEE), ensure that at end-of-life you separate this product from
other waste and scrap and deliver to the WEEE collection system
in your country for recycling.
11
SmartLink 4050 Series Getting Started Guide
General observations
• Clean the case with a soft slightly moist anti-static cloth
• Place the unit on a flat surface and ensure free air circulation
• Avoid exposing the unit to direct sunlight and other heat sources
• Protect the unit from moisture, vapors, and corrosive liquids
Typographical conventions used in this document
This section describes the typographical conventions and terms used in this guide.
General conventions
The procedures described in this manual use the following text conventions:
Table 1. General conventions
Convention
Garamond blue type
Meaning
Indicates a cross-reference hyperlink that points to a figure, graphic, table, or section heading. Clicking on the hyperlink jumps you to the reference. When you
have finished reviewing the reference, click on the Go to Previous View
button
in the Adobe® Acrobat® Reader toolbar to return to your starting point.
Garamond bold type
Indicates the names of command buttons that execute an action.
<>
Angle brackets indicate function and keyboard keys, such as <SHIFT>, <CTRL>,
<C>, and so on.
12
Chapter 1
General information
Chapter contents
SmartLink 4050 Series SIP Phones overview .........................................................................................................14
Overview of SL4050/B12/E key functions.............................................................................................................15
Overview of SL4050/B2/E key functions...............................................................................................................17
Numeric Keypad Defintions..................................................................................................................................18
13
SmartLink 4050 Series Getting Started Guide
1 • General information
SmartLink 4050 Series SIP Phones overview
Voice over IP (also known as Internet telephony) is a technology that enables anyone to make a telephone call
over the Internet. This is a quick user guide for the SmartLink 4050 Series SIP Phones. It will help you configure the telephone and have it ready to run within a few minutes.
The following items are included in the SmartLink 4050/B12 and SmartLink 4050/B2 packaging. Contact
your supplier immediately if an item is missing.
SmartLink 4050/B12 VoIP SIP Phone
SmartLink 4050/B2 VoIP SIP Phone
Ethernet cable, 5-foot (1.5-meter), Qty: 1
SmartLink documentation CD-ROM
Power Adaptor
Wall/Desk mounting plate
SmartLink 4050 Series SIP Phones overview
14
SmartLink 4050 Series Getting Started Guide
1 • General information
Overview of SL4050/B12/E key functions
2x16 Characters LED Display
LED Indicator
M1
M2
Up
3-Way Conference
M3
Voice Message
Down
Cancel/Left
Phone Book
M4
Cancel
OK
Phone Book
OK/Right
M5
Menu
M6
Menu
M7
Local Multi-Line
M8
1
4
GHI
2
ABC
5
JKL
3
Mute/Func
DEF
6
M11
TUV
9
Redial
PQRS
WXYZ
*.
0
#
Hold
8
@
Transfer
Transfer
MNO
Numeric Keypad
7
Mute/Function
M9
M10
Redial/Call History
M12
SPEAKER
Hold
Speaker Phone
Figure 1. SmartLink 4050/B12 SIP Phone controls and indicators
Table 2. Summary of SL4050/B12/E key functions
Description
Item
2 x 16 LCD Display
LED Indicator
Up
3-Way Conference
OK/Right
Menu
Mute/Function
Transfer
Displays menu, time, clock, name, phone number, call status
Indicates that phone is currently in use or ringing
Cycle through the phone menu, adjust volume
Enable 3-way conference
Confirm setting change, exit menu, dial, save changes
Access the phone menu
Disable user's microphone so that the person on the other line can not
hear anything, access the language selection, access the time format
Transfer the person you are currently having a conversation to another
line
Overview of SL4050/B12/E key functions
15
SmartLink 4050 Series Getting Started Guide
1 • General information
Table 2. Summary of SL4050/B12/E key functions (Continued)
Item
Redial/Call History
Hold
Speaker Phone
Voice Message
Down
Cancel/Left
Phone Book
Numeric Keypad
Local Multiline
Description
Redial last dialed number, access redial menu
Place the person on the other line on hold, answer call waiting
Enable user to use the phone without using the handset
Check voice message
Cycle through the phone menu, adjust volume
Deny changes, cancel phone calls, ignore phone calls, backspace
Access the phonebook
Input IP/phone number/alphabet characters
Switch to different lines
Overview of SL4050/B12/E key functions
16
SmartLink 4050 Series Getting Started Guide
1 • General information
Overview of SL4050/B2/E key functions
2x16 Characters LED Display
LED Indicator
Up
3-Way Conference
Voice Message
Down
Cancel/Left
Phone Book
Cancel
1
4
GHI
OK/Right
OK
Phone Book
Menu
Menu
2
ABC
3
Mute/Func
6
Transfer
DEF
5
JKL
MNO
Mute/Function
Transfer
Numeric Keypad
7
TUV
9
Redial
PQRS
WXYZ
*.
0
#
Hold
8
@
Redial/Call History
Hold
Speaker Phone
Speaker
Figure 2. SmartLink 4050/B2 SIP Phone controls and indicators
Table 3. Summary of SL4050/B2/E key functions
Item
2 x 16 LCD Display
LED Indicator
Up
3-Way Conference
OK/Right
Menu
Mute/Function
Description
Displays menu, time, clock, name, phone number, call status
Indicates that phone is currently in use or ringing
Cycle through the phone menu, adjust volume
Enable 3-way conference
Confirm setting change, exit menu, dial, save changes
Access the phone menu
Disable user's microphone so that the person on the other line can not
hear anything, access the language selection, access the time format
Overview of SL4050/B2/E key functions
17
SmartLink 4050 Series Getting Started Guide
1 • General information
Table 3. Summary of SL4050/B2/E key functions (Continued)
Item
Description
Transfer
Transfer the person you are currently having a conversation to another
line
Redial last dialed number, access redial menu
Place the person on the other line on hold, answer call waiting
Enable user to use the phone without using the handset
Check voice message
Cycle through the phone menu, adjust volume
Deny changes, cancel phone calls, ignore phone calls, backspace
Access the phonebook
Redial/Call History
Hold
Speaker Phone
Voice Message
Down
Cancel/Left
Phone Book
Numeric Keypad Defintions
You can use alphanumeric characters to enter details into the Phone Book, to create text and e-mail messages.
The table below shows the characters that you can enter in the different text modes.
Table 4. Keypad Definitions
Text Mode
Key
Normal (ABC)
Text Mode
Numeric (0-9)
1
41
7.
*
Normal (ABC)
Numeric (0-9)
pqrsPQRS
7
tuvTUV
8
wxyzWXYZ
9
@._-*#()
%&+/$,
0
.
*
PQRS
GHI
abcABC
2
5
2
ABC
JKL
8
0
TUV
@
defDEF
3
6
3
DEF
MNO
9
#
WXYZ
ghiGHI
74
4
0
@
GHI
PQRS
jklJKL
5
mnoMNO
6
5
8
JKL
TUV
69
Key
MNO
WXYZ
.
*
#
#
In Normal and Numeric modes, each time you press in quick succession, the next character available is displayed. When you do not press a key for more than one second, the current character will be selected and the
cursor will move to the right for the next selection.
For example, to enter “c”, press
2
5
ABC
JKL
four times in quick succession. To enter the displayed character, release the key
or press another key.
Numeric Keypad Defintions
18
Chapter 2
Installing the SmartLink SIP Phone
Chapter contents
Installing the VoIP SIP phone ...............................................................................................................................20
Setting up the VoIP SIP phone..............................................................................................................................22
Menu summary ...............................................................................................................................................22
Display Name .................................................................................................................................................24
ADSL DIalup .................................................................................................................................................24
ENABLE ADSL dialup .............................................................................................................................24
Set up ADSL ID .......................................................................................................................................24
Set up ADSL password ..............................................................................................................................25
DISABLE ADSL dialup ............................................................................................................................25
DHCP (Dynamic Host Configuration Protocol) ............................................................................................25
ENABLE DHCP ......................................................................................................................................25
DISABLE DHCP .....................................................................................................................................25
DNS Server IP ................................................................................................................................................26
SNTP Server IP ..............................................................................................................................................26
Do Not Disturb ..............................................................................................................................................26
Call forwarding ...............................................................................................................................................27
CF (call forward) Unconditional ...............................................................................................................27
CF (call forward) User Busy ......................................................................................................................27
CF (call forward) No Answer ....................................................................................................................27
Anonymous Call .............................................................................................................................................28
Anony Call Rej (anonymous call rejection) .....................................................................................................28
Ringing Type ..................................................................................................................................................28
M2~M12 Setting (Model SL4050/B12/E only) ..............................................................................................28
MAC Address .................................................................................................................................................29
Version ...........................................................................................................................................................29
Language Selection ..........................................................................................................................................29
Time Format ..................................................................................................................................................29
Volume Adjustment ........................................................................................................................................30
Ringer Volume ..........................................................................................................................................30
Speaker Volume ........................................................................................................................................30
Handset Volume .......................................................................................................................................30
19
SmartLink 4050 Series Getting Started Guide
2 • Installing the SmartLink SIP Phone
Installing the VoIP SIP phone
CAUTION
1
The interconnecting cables shall be acceptable for external use
and shall be rated for the proper application with respect to voltage, current, anticipated temperature, flammability, and
mechanical serviceability.
Plug one end of the Ethernet cable included with the VoIP SIP phone into the LAN port on the SIP
phone (see figure 3 for SL4050/B12/E or figure 4 on page 21 for SL4050/B2/E). Plug the other end of
the cable into the xDSL modem or cable modem (or into an optional router or hub).
Do not work on the system or connect or disconnect cables during periods of
lightning activity.
WARNING
2
If you will not be connecting a PC to the phone, go to step 3. Otherwise, connect an Ethernet cable into
the WAN port of the SIP phone (see figure 3 for SL4050/B12/E or figure 4 on page 21 for
SL4050/B2/E). Plug the other end of the cable into the Ethernet port on the PC.
DC IN 5V
WAN
LAN
SmartLink 4050/10 VoIP SIP Phone
3
Power adapter
1
Ethernet Cable (included with
SL 4050/10 phone)
2
Ethernet Cable (optional)
Router/Hub
(optional)
Internet or
optional WAN
TX
RX
LAN
ble
r Ca
Powe
Cable/xDSL
modem
PC (optional)
Figure 3. Connecting the SL4050/B12/E SIP Phone
Installing the VoIP SIP phone
20
SmartLink 4050 Series Getting Started Guide
2 • Installing the SmartLink SIP Phone
SmartLink 4050/B2 VoIP SIP Phone
LAN
WAN
DC IN 5V
Power adapter
2
Ethernet Cable (optional)
1
3
Ethernet Cable (included with
SL 4050/2 phone)
Router/Hub
(optional)
Internet or
optional WAN
TX
RX
LAN
Powe
PC (optional)
ble
r Ca
Cable/xDSL
modem
Figure 4. Connecting the SL4050/B2/E SIP Phone
3
Plug the power adapter barrel connector into the power connector on the SIP phone (see figure 3 on
page 20 for SL4050/B12/E or figure 4 for SL4050/B2/E). Plug the other end of the power adapter into
an AC electrical outlet.
Installing the VoIP SIP phone
21
SmartLink 4050 Series Getting Started Guide
2 • Installing the SmartLink SIP Phone
Setting up the VoIP SIP phone
Menu summary
Press the MENU key
Display Name:
Your name
Enable
ADSL DIALUP:
ENABLE/DISABLE
ADSL DIALUP:
ENABLE
Disable
ADSL DIALUP:
DISABLE
ADSL ID:
My_ADSL_ID
ADSL Password:
********
Enable
DHCP:
ENABLE/DISABLE
Disable
IP Address:
AUTO
IP Address:
010.000.000.100
Subnet Mask:
AUTO
Subnet Mask:
255.255.255.000
Router IP:
AUTO
Router IP:
010.000.000.254
DNS Server IP:
010.000.000.001
SNTP Server IP:
220.130.158.52
ENABLE/DISABLE – select
enable or disable
AUTO – IP address given by
the router or ISP
SNTP Server IP – IP or URL
Figure 5. Menu summary, page 1 of 2
Setting up the VoIP SIP phone
22
SmartLink 4050 Series Getting Started Guide
2 • Installing the SmartLink SIP Phone
SNTP Cycle:
01
Do Not Disturb:
ENABLE/DISABLE
CF Unconditional:
ENABLE/DISABLE
CF User Busy:
ENABLE/DISABLE
CF No Answer:
ENABLE/DISABLE
Anonymous Call:
ENABLE/DISABLE
Anony Call Rej:
ENABLE/DISABLE
Ringing Type:
Ringing 1~4/5~8/9
Ringing 1~9
1~4: Tone
5~8: Melody
9: MP3
WAN MAC Address:
00D0E9123456
M2 ~ M12
Type: Line/Park
One Touch Dial/
Extension
M2 Setting:
Line
SL4050/B12
Model Only
LAN MAC Address:
00D0E9123457
Version:
V: 01.31
Press the MENU key
UPDATE CHANGES?
<OK> OR <CANCEL>
Figure 6. Menu summary, page 2 of 2
Setting up the VoIP SIP phone
23
SmartLink 4050 Series Getting Started Guide
Note
2 • Installing the SmartLink SIP Phone
You can stop the setup process at any time by pressing MENU + OK to save
any changes and exit, or by pressing MENU + CANCEL to quit without
saving. The phone will automatically time-out and exit the menu screen if
there are no inputs from the user.
Cancel
Use
ABLE.
The
Cancel
and
OK
keys on the control pad to select ENABLE or DIS-
key can also be used as a backspace key to delete characters.
Display Name
1. Press
Menu
Menu
2. Use the numeric keypad to enter the display name
Note
Display Name:
Your name
To type text characters, press the appropriate key on the numeric keypad (see
figure 1 on page 15). For example, to type a “z” press the 9 key until the lowercase z appears—the displayed sequence would be:
9 W X Y Z w x y z.
ADSL DIalup
Some Internet Service Providers (mostly ADSL) use PPPoE which requires that the user enter an ID and a
password to access the Internet. In this case, enable ADSL DIALUP and enter the PPPoE ID and
PPPoE password.
ENABLE ADSL dialup
1. Press
2. Use
OK
to select ENABLE
Set up ADSL ID
1. Press
2. Enter the ADSL ID
Setting up the VoIP SIP phone
24
SmartLink 4050 Series Getting Started Guide
2 • Installing the SmartLink SIP Phone
Set up ADSL password
1. Press
2. Enter the ADSL password
DISABLE ADSL dialup
1. Press
2. Use
OK
to select DISABLE
DHCP (Dynamic Host Configuration Protocol)
DHCP allows the network administrator to distribute IP addresses when a computer is plugged into a different
place in the network. If your ISP provides static IP address, you must disable DHCP and enter the IP
address provided.
ENABLE DHCP
1. Press
2. Use
Cancel
or
OK
to set DHCP to ENABLE
IP Address:
010.000.000.100
3. Press
. The IP address is automatically acquired
4. Press
. The subnet mask is automatically acquired
5. Press
. The router IP address is automatically acquired
Subnet Mask:
255.255.255.000
Router IP:
010.000.000.254
DISABLE DHCP
1. Press
2. Use
3. Press
Cancel
or
OK
to set DHCP to DISABLE
. Use the numeric keypad to enter the IP address
Setting up the VoIP SIP phone
IP Address:
010.000.000.100
25
SmartLink 4050 Series Getting Started Guide
2 • Installing the SmartLink SIP Phone
Subnet Mask:
255.255.255.000
4. Press
. Use the numeric keypad to enter the subnet mask
5. Press
. Use the numeric keypad to enter the router IP address
Router IP:
010.000.000.254
DNS Server IP
The domain name system (DNS) is the way that Internet domain names are located and translated into Internet Protocol addresses. There is probably a DNS server within close geographic proximity to your ISP that
maps the domain names in your Internet requests or forwards them to other servers in the Internet.
1. Press
.
2. Use the numeric keypad to enter the DNS server IP address
DNS Server IP:
010.000.000.001
SNTP Server IP
Simple Network Time Protocol (SNTP) is a protocol used to help match your system clock with an accurate
time source. If you do not know your SNTP Server IP, please ignore this section. The SNTP Server IP address
can be URL or IP address format.
1. Press
.
2. Use the numeric keypad to enter the SNTP server IP or URL address
SNTP Server IP:
220.130.158.52
Do Not Disturb
This setting allows the user to reject all incoming phone calls.
1. Press
2. Use
.
Cancel
or
OK
to select ENABLE or DISABLE
Setting up the VoIP SIP phone
Do Not Disturb:
ENABLE/DISABLE
26
SmartLink 4050 Series Getting Started Guide
2 • Installing the SmartLink SIP Phone
Call forwarding
CF (call forward) Unconditional
Enable CF Unconditional to forward all the incoming calls to another number. Otherwise set to disable.
Note
1. Press
2. Use
You will need to use a web browser to input the forwarded phone number.
Refer to chapter 5, “Using the configuration menu” on page 38 for more
information on call forwarding.
.
Cancel
OK
or
3. Press
to select ENABLE or DISABLE
CF Unconditional:
ENABLE/DISABLE
to enter the number where the call will be forwarded.
Ring Type:
Ringing 1/2/3/4/5/6/
CF (call forward) User Busy
Forward all the incoming calls to another number when the phone is in use with another call.
1. Press
2. Use
.
Cancel
OK
or
3. Press
to select ENABLE or DISABLE
CF User Busy:
ENABLE/DISABLE
to enter the number where the call will be forwarded.
M2 Setting: (M2~M12)
Line/Park/One Touch
CF (call forward) No Answer
Forward all incoming calls to another phone number after a certain number of rings.
1. Press
2. Use
3. Press
.
Cancel
or
OK
to select ENABLE or DISABLE
CF No Answer:
ENABLE/DISABLE
to enter the number where the call will be forwarded.
Setting up the VoIP SIP phone
Time Format:
24Hours
27
SmartLink 4050 Series Getting Started Guide
2 • Installing the SmartLink SIP Phone
Anonymous Call
Enables the caller (user) to hide the name and phone number from the receiver.
1. Press
2. Use
.
Cancel
OK
or
to select ENABLE or DISABLE
Anonymous Call:
ENABLE/DISABLE
Anony Call Rej (anonymous call rejection)
Reject any anonymous incoming calls.
1. Press
2. Use
.
Cancel
OK
or
to select ENABLE or DISABLE
Anony Call Rej:
ENABLE/DISABLE
Ringing Type
Select the ring tone. There are nine possible ring tones.
1. Press
2. Use
.
Cancel
OK
or
Note
to select ENABLE or DISABLE
Ring Type:
Ringing 1/2/3/4/5/6/7/8/9
OK
At this point, you may press
to exit the menu and press
to
SAVE.. The next two sections explain how to obtain the MAC address and
firmware version.
Menu
M2~M12 Setting (Model SL4050/B12/E only)
Select the functionality of the line keys. There are four types of settings: Line / Park / One-Touch Dial / Extension.
1. Press
2. Use
.
Cancel
or
OK
to select the functionality.
M2 Setting: (M2~M12)
Line/Park/One Touch Dial/Extension
3. Press
to enter the number (i.e. number of the parking area, destination of One-Touch Dial, or
the monitored extension.
Setting up the VoIP SIP phone
28
SmartLink 4050 Series Getting Started Guide
2 • Installing the SmartLink SIP Phone
MAC Address
The MAC Address menu displays the MAC address, which cannot be modified.
1. Press
.
2. The MAC address is displayed on the screen.
WAN MAC Address:
000FC9017D4A
LAN MAC Address:
000FC9017D4B
Version
The Version menu displays the firmware version. You cannot modify the version number.
1. Press
.
2. The firmware version is displayed on the screen.
Version:
V: 01.31
Language Selection
The VoIP SIP phone supports two languages: English and Japanese. (The language change will effect the web
interface, as well).
1. Press
Mute/Func
followed by
1
4
GHI
2. Use
or
Language:
English
to select the preferred language.
Time Format
You may select a 12-hour or 24-hour time format.
1. Press
Mute/Func
2. Use
3. Press
followed by
or
OK
2
5
ABC
JKL
to select the time format.
Time Format:
24Hours
when done.
Setting up the VoIP SIP phone
29
SmartLink 4050 Series Getting Started Guide
Volume Adjustment
Ringer Volume
While the handset is in place, press
ringer volume.
2 • Installing the SmartLink SIP Phone
to increase the ringer volume or
to decrease the
Speaker Volume
1. While the handset is in place, press
2. Press
SPEAKER
to increase the speaker volume or
Handset Volume
Pick up the handset and press
Setting up the VoIP SIP phone
to decrease the speaker volume.
to increase the volume or
to decrease the volume.
30
Chapter 3
Operating the VoIP SIP phone
Chapter contents
Dialing an IP address.............................................................................................................................................32
Dialing a SIP number ............................................................................................................................................32
Speed Dialing ........................................................................................................................................................32
Answering a phone call ..........................................................................................................................................32
Switching to another line.......................................................................................................................................33
Mute .....................................................................................................................................................................33
Call Transfer .........................................................................................................................................................33
Redial ....................................................................................................................................................................33
Last Dialed Number .......................................................................................................................................33
Through Call History .....................................................................................................................................33
On Hold ...............................................................................................................................................................34
Call Forwarding.....................................................................................................................................................34
Three-Way Conferencing ......................................................................................................................................34
31
SmartLink 4050 Series Getting Started Guide
3 • Operating the VoIP SIP phone
Dialing an IP address
1. Lift the handset
or press the SPEAKER
button.
SPEAKER
2. Dial an IP address. For example, to dial 192.168.0.1 press:
1
3. Press
9
9
2
WXYZ
OK
WXYZ
ABC
*29.
2
9
1
WXYZ
ABC
WXYZ
ABC
2
9
6
WXYZ
ABC
MNO
2
9
8
WXYZ
ABC
TUV
*29.
2
9
0
WXYZ
ABC
WXYZ
ABC
@
*9.
WXYZ
2
9
1
WXYZ
ABC
or wait until the timer expires to dial.
Dialing a SIP number
Note
You must register with a SIP server before using a SIP number.
1. Lift the handset
or press the SPEAKER
SPEAKER
button.
SPEAKER
button.
2. Dial a SIP number. For example, to dial 1866 press
1
3. Press
9
6
8
WXYZ
MNO
TUV
OK
2
9
6
WXYZ
ABC
MNO
or wait until the timer expires to dial.
Speed Dialing
1. Lift the handset
or press the SPEAKER
2. Dial “*” then the speed dial number. For example, to dial 08, press:
*.
0
9
6
8
@
WXYZ
MNO
TUV
Answering a phone call
Note
The
Lift the handset
Dialing an IP address
Cancel
key may be used to reject a call.
or press the SPEAKER
SPEAKER
button to begin a conversation.
32
SmartLink 4050 Series Getting Started Guide
3 • Operating the VoIP SIP phone
Switching to another line
While having a conversation, press
and the line key
Hold
M2
to switch to another line.
Mute
Note
While mute is activated, sounds the caller makes can be heard through your
speaker but your sound cannot be heard by the caller.
While having a conversation, press
Mute/Func
. To resume the conversation, press
Mute/Func
again.
Call Transfer
While having a conversation:
1. For Model SL4050/B12/E: Press
For Model SL4050/B2/E: Press
Transfer
Hold
to put the person on the other line on hold.
to put the person on the other line on hold.
2. Dial the IP address or the number of the extension where you would like to transfer the call to.
3. Press
Transfer
to transfer the call.
Redial
Note
To return to idle mode, press the
Cancel
key.
Last Dialed Number
1. Lift the handset
2. Press
Redial
or press the SPEAKER
SPEAKER
button.
to dial the last dialed number.
Through Call History
1. Press
Redial
2. Press
Redial
. Do not lift the handset when you press Redial.
again to cycle through the dialed, missed, and received calls.
3. Press
to scroll down the dialed, missed, and received numbers until the desired number is displayed on the screen.
Switching to another line
33
SmartLink 4050 Series Getting Started Guide
4. Lift the handset
3 • Operating the VoIP SIP phone
OK
or press
.
On Hold
Note
To transfer a call while on hold, press the Transfer
extension/phone number and press
While having a conversation, press the Hold
To resume the conversation, press
Hold
Hold
Transfer
Transfer
key. Dial the
again to transfer the call.
button.
again.
Call Forwarding
Refer to sections “Call forwarding” on page 27 to set up call forwarding.
Three-Way Conferencing
1. Lift the handset
and call Person A.
2. For Model SL4050/B12/E: After Person A picks up the phone, press the Conference key
Person A on hold.
to place
For Model SL4050/B2/E: After Person A picks up the phone, press the Hold button
to place Per-
Hold
son A on hold.
3. Dial the extension or phone number of Person B.
4. When Person B picks up the phone, press the Conference key
On Hold
to begin the 3-way conference.
34
Chapter 4
Using the Phone Book
Chapter contents
Dialing from the Phone Book................................................................................................................................36
Storing a number in the Phone Book.....................................................................................................................36
Editing a number in the Phone Book ....................................................................................................................36
Deleting a Phone Book listing ...............................................................................................................................37
35
SmartLink 4050 Series Getting Started Guide
4 • Using the Phone Book
Dialing from the Phone Book
1. Press the PHONE BOOK key
2. Press
3. Press
Phone Book
to access the phone book.
to scroll down the list until the desired name is displayed on the screen.
OK
to dial.
Storing a number in the Phone Book
1. Press and hold the PHONE BOOK key
2. Enter a name, then press
Note
Phone Book
until “Name:” displays on the screen.
.
To type text characters, press the appropriate key on the numeric keypad (see
figure 1 on page 15). For example, to type a “z” press the 9 key until the lowercase z appears—the displayed sequence would be:
9 W X Y Z w x y z.
3. Enter the number that corresponds to the name, then press
.
4. Select a ringer type from the nine options (Tone: 1~4, Melody: 5~8, MP3: 9).
5. Press the PHONE BOOK key
Phone Book
again to save the number into the phone book.
6. Repeat steps 1 through 5 to store additional phone numbers.
Editing a number in the Phone Book
1. Press the PHONE BOOK key
2. Press
Phone Book
to access the phone book.
to scroll down the list until the desired name is displayed on the screen.
3. Press the PHONE BOOK key
Phone Book
again.
4. Select”Edit” to begin editing.
5. Enter a new name, then press
.
6. Enter the new number, then press
.
7. Select a new ringer type from the nine options (Tone: 1~4, Melody: 5~8, MP3: 9).
8. Press the PHONE BOOK key
Dialing from the Phone Book
Phone Book
to save and override the previous name and phone number.
36
SmartLink 4050 Series Getting Started Guide
4 • Using the Phone Book
Deleting a Phone Book listing
1. Press the PHONE BOOK key
2. Press
Phone Book
to access the phone book.
to scroll down the list until the name you want to delete is selected.
3. Press the PHONE BOOK key
Phone Book
again.
4. Select “Delete”.
5. Press
OK
to save the change to the Phone Book.
Deleting a Phone Book listing
37
Chapter 5
Using the configuration menu
Chapter contents
Introduction ..........................................................................................................................................................39
Accessing the configuration menu .........................................................................................................................39
Web login setting ..................................................................................................................................................40
Management Settings—Restore Factory Setting ....................................................................................................41
Network Settings ...................................................................................................................................................42
DHCP ............................................................................................................................................................42
PPPoE ............................................................................................................................................................43
Static IP ..........................................................................................................................................................44
QoS Settings..........................................................................................................................................................45
SIP Settings ...........................................................................................................................................................46
SIP Phone Setting, Registrar Server, and Outbound Proxy Server ...................................................................47
SIP Message Server .........................................................................................................................................47
Park Server & Presence Server (Model SL4050/B12/E only) ...........................................................................48
Other Settings .................................................................................................................................................48
SIP Account Settings .............................................................................................................................................49
NAT Traversal Settings .........................................................................................................................................50
Voice Settings........................................................................................................................................................51
Phone Settings.......................................................................................................................................................52
Phone Setting ..................................................................................................................................................52
Timer ..............................................................................................................................................................53
MP3 Ring..............................................................................................................................................................54
SMS ......................................................................................................................................................................54
Call Tracing Log ...................................................................................................................................................55
Phone Book...........................................................................................................................................................56
Music Station ........................................................................................................................................................57
Operating the Internet Radio ..........................................................................................................................57
Key Definitions for Internet Radio ..................................................................................................................58
About Internet Radio ......................................................................................................................................58
Speed Dial .............................................................................................................................................................59
Line Key Settings (Model SL4050/B12/E only).....................................................................................................60
NAT Settings ........................................................................................................................................................61
Auto-Provision ......................................................................................................................................................61
Save/Reload Settings..............................................................................................................................................62
Documentation .....................................................................................................................................................62
Restart System .......................................................................................................................................................62
38
SmartLink 4050 Series Getting Started Guide
5 • Using the configuration menu
Introduction
The configuration menu can be accessed using a web browser. Some advanced functions such as CF Unconditional, CF User Busy and CF No Answer must be setup from the web browser.
Accessing the configuration menu
1. Open a web browser (Internet Explorer, Netscape Navigator, or equivalent).
2. Type in the IP address of the phone followed by: 9999 (for example http://192.168.1.1:9999).
Note
The IP address is provided by your Internet service provider (ISP). If your
ISP supports DHCP, you can obtain the IP address from your phone.
Press
Mute/Func
+
9
4
WXYZ
GHI
to get the IP address. You can also login from the
LAN port with http://192.168.15.1:9999.
The login window displays (see Figure 7).
Figure 7. Login window
3. Enter a User Name and Password. Leave the user name and password blank if you are installing the phone
for the first time.
4. Click OK.
Introduction
39
SmartLink 4050 Series Getting Started Guide
5 • Using the configuration menu
Web login setting
Figure 8. Main window
• User Name: Configuration menu login name.
• Password: Configuration menu login password.
• Get Time From: Get time setting from SIP or NTP server.
• NTP Server IP: Network Time Protocol (NTP) is a protocol used to help match your system clock with an
accurate time source (e.g. atomic clock, server). It is good practice to have all your networked computers
synchronized with one server.
• Time Zone: Select your time zone. If there is daylight saving in your area, click the check box.
• TFTP Server: Enable or disable TFTP server to allow transfer of files from a computer to the IP phone.
• FTP Client: Enable or disable IP phone to download files from FTP server and update the firmware automatically.
Web login setting
40
SmartLink 4050 Series Getting Started Guide
5 • Using the configuration menu
Management Settings—Restore Factory Setting
1. Click on Management > Restore Factory Setting. The message Press [Restore] button to restore the default
setting! displays (see figure 9).
2. Click the Restore button to return all settings back to factory default settings.
Figure 9. Restore Factory Setting window
Figure 10.
Management Settings—Restore Factory Setting
41
SmartLink 4050 Series Getting Started Guide
5 • Using the configuration menu
Network Settings
Figure 11. Network Settings window
Click on Network Settings to display the configuration window (see figure 11). Select the method used to connect to the Internet:
• DHCP—Select DHCP if you have cable Internet (see section “DHCP” for details)
• PPPoE—Select PPPoE if your ISP uses PPPoE (most DSL users choose PPPoE) (see section “PPPoE” for
details)
• Static IP—Choose the Static IP network setting if the wide area network IP address is provided to you by
your ISP (see section “Static IP” for details)
DHCP
Click on Dynamic host configuration protocol (DHCP) for IP address information that is obtained automatically from your ISP. The DNS Server information is obtained from your ISP.
Figure 12. DHCP configuration window
Network Settings
42
SmartLink 4050 Series Getting Started Guide
5 • Using the configuration menu
PPPoE
Select PPPoE if your ISP uses PPPoE. Most DSL users use PPPoE.
Figure 13. PPPoE configuration window
• PPPoE ID: PPPoE ID/username provided by your ISP
• PPPoE Password: Password for the PPPoE ID
• DNS Server 1-2: DNS address provided by your ISP
Network Settings
43
SmartLink 4050 Series Getting Started Guide
5 • Using the configuration menu
Static IP
Select Static IP if all Wide Area Network IP information is provided to you by your ISP.
Figure 14. Static IP configuration window
• IP Address: IP address assigned to you by your ISP
• Router IP: Router IP address
• Subnet Mask: Subnet mask
• DNS Server 1-2: DNS server address provided by your ISP
Note
Network Settings
RESTART the system for new settings to take effect after you modify the IP
address.
44
SmartLink 4050 Series Getting Started Guide
5 • Using the configuration menu
QoS Settings
Figure 15. QoS Settings window
• Voice TOS: Set the type of service for the Internet data
• SIP TOS: Set the type of service for the higher signaling priority packet
• VLAN: Enable or disable VLAN
QoS Settings
45
SmartLink 4050 Series Getting Started Guide
5 • Using the configuration menu
SIP Settings
Click on SIP Settings to display the configuration window (see figure 16). Session initiation protocol (SIP) is
the most popular VoIP standard. It enables two or more people to make phone calls, share multimedia, and
make multimedia conference over the Internet.
Note
You should have an administrator set up these settings for you or obtain the
information directly from your SIP service provider.
Figure 16. SIP Settings window
SIP Settings
46
SmartLink 4050 Series Getting Started Guide
5 • Using the configuration menu
SIP Phone Setting, Registrar Server, and Outbound Proxy Server
• SIP Phone Port Number: SIP phone listening port
• Registrar Server Domain Name/IP Address: Registrar server domain name or IP address.
• Registrar Server Port Number: Registrar server listening port
• Authentication Expire Time: The time that the SIP registration expires. The phone must send SIP REGISTER to keep the registration at half of the setting time.
• Outbound Proxy Domain Name/IP Address: Outbound proxy domain name or IP address.
• Outbound Proxy Port Number: Outbound proxy listening port
• Send messages via Outbound Proxy: Select Enable to send all SIP requests through Outbound Proxy
SIP Message Server
• MWI Message Server Domain Name/IP Address: Message server domain name or IP address
• MWI Message Server Port Number: Message server listening port
• MWI Message Subscribe Expire Time: The time that the subscription expires.
• Voice Message Account: Voice message account
SIP Settings
47
SmartLink 4050 Series Getting Started Guide
5 • Using the configuration menu
Park Server & Presence Server (Model SL4050/B12/E only)
• Park Server Domain Name / IP Address: Park server host name or IP address.
• Park Account:The number of the parking area on Park server
• Presence Server Domain Name / IP Address: Presence server host name or IP address.
Other Settings
This section should be configured by network administrators.
• Session Timer: The time interval in which the phone periodically refresh SIP sessions by sending repeated
INVITE requests. These INVITE requests allow the user agent or proxies to determine the status of the SIP
session.
• Media Port: Real-time Transport Protocol port number. Provides end-to-end transfer of data with real-time
audio.
• Prack: A SIP method which is applied to the condition of acknowledging to the provisional responses like
180 Ringing. Select Enable for a more reliable connection.
• Session Refresher:
- Select None to disable SIP session timer support.
- Select UAC to initiate SIP request.
- Select UAS to receive SIP request and then return a response.
• Session Timer Method: Select SIP request method. Default method is Invite.
• UDP/TCP: Select SIP signal transmission method. Default method is UDP.
• Register with Proxy: When “Set messages via Outbound Proxy” is enabled, all the SIP requests including
Register will be sent through Outbound Proxy. Enable the option will against the rule and send SIP Register directly to the Registrar.
SIP Settings
48
SmartLink 4050 Series Getting Started Guide
5 • Using the configuration menu
SIP Account Settings
Click on SIP Account Settings to display the configuration window (see figure 17). You can have up to four
accounts—that is, the SIP phone can receive calls from up to four different phone numbers.
Figure 17. SIP Account Settings window
• Default Account: When you dial a number, the default account is used to dial. User Name of default
account is displayed on the receiver's IP phone.
• Account Active: Enable or disable this account.
• Display Name: Name displayed on the LCD of called party.
• SIP User Name: The number in the URI displayed on the LCD for the caller.
• Authentication User Name: User name to log into the SIP server.
• Authentication Password: Password to log into the SIP server.
• Ringer Type: Eight types of tone and melody can be selected for the specified account
• Register Status: Displays if the current phone is registered or unregistered with SIP server.
SIP Account Settings
49
SmartLink 4050 Series Getting Started Guide
5 • Using the configuration menu
NAT Traversal Settings
Click on NAT Traversal Settings to display the configuration window (see figure 18).
NAT traversal is a challenge that all Service Providers looking to deliver public IP-based voice service must
solve. The challenge is to provide secure connection to subscribers behind NAT (Network Address Translation)
devices and Firewalls. Overcoming this traversal problem will lead to widespread deployment of profitable
voice over IP service to any subscriber with a broadband connection. Therefore, this IP Phone implements
NAT traversal function for solving the Firewall and NAT traversal problems
Figure 18. STUN & UPnP Settings
• STUN: Simple Traversal of User Datagram Protocol through Network Address Translators is a protocol that
allows applications to determine the types of NATs and firewalls are in between them and the internet.
STUN also provides the ability for applications to determine the public IP addresses allocated to them by
the NAT.
• STUN Domain Name/IP Address: Enter STUN domain name or IP address if STUN is enabled.
• User Defined External IP/Port: Enable or disable the settings for configuring the user defined external IP
address and port number.
• External IP Address:
- Setup the external IP address manually.
- Use Stun server to get external IP address.
- Use UPnP to get external IP address.
NAT Traversal Settings
50
SmartLink 4050 Series Getting Started Guide
5 • Using the configuration menu
• External SIP Port: External SIP port
• External Media Port: External media port
Note
It has to be complied with the settings of virtual server of the NAT devices if
IP Phone enables the configuration manually.
• UPnP: Enable or disable universal plug and play. Some NAT supports UPnP so STUN is not required and
must be disabled.
• Always send keepalive packet: Enable or disable to keep the channel which is created for SIP signaling
alive.
• KeepAlive Time: The time interval that the IP phone always sends the keepalive packet in order to ensure
NAT works properly.
Voice Settings
Click on Voice Settings to display the configuration window (see figure 19).
Figure 19. Voice Settings
• Codec (Priority 1 ~ 3): Voice Compression Algorithm priority settings. Select from the most used codec to
the least used codec.
• RTP Packet Length: The payload size for each RTP packet.
• VAD: Support VAD for silence suppression. When Enable is selected, it also supports SID frame for CNG.
• DTMF Method: Select the method to generate DTMF. Out Band DTMF is based on RFC2833.
• Payload Type: Setting the payload type for the Out Band DTMF (Default is 101).
Voice Settings
51
SmartLink 4050 Series Getting Started Guide
5 • Using the configuration menu
Phone Settings
Click on Phone Settings to display the configuration window (see figure 20).
Figure 20. Phone Settings window
Phone Setting
• Tone Setting: Select the tone for particular country
• Ringer Type: Select the type of ring (Tone: 1 ~ 4, Melody: 5 ~ 8 & MP3: 9).
• Hold Tone: Select melody or tone when the phone is on hold.
• Do Not Disturb: Reject all incoming calls.
• Call Waiting: Enable or disable call waiting.
• Call Waiting Tone Notify: Enable or disable the reminding tone for Call Waiting
Phone Settings
52
SmartLink 4050 Series Getting Started Guide
5 • Using the configuration menu
• Anonymous Call:
- If DISABLE is selected, full URI and name are sent to the receiver's phone when the user makes a phone
call. The URI and name of the caller are displayed on the receiver's phone.
- When Full URI is selected, it uses “Anonymous” as its display name and URI when the user makes a
phone call. It may display “Anonymous” or nothing on the receiver's phone.
- When Display Name is selected, only display name is replaced by “Anonymous” when the user makes a
phone call. It may display “Anonymous” or nothing on the receiver's phone.
• Anonymous Call Reject: Select Enable to reject anonymous calls.
• Call Forward: Enter the call forward number on the text box.
- Click No Answer to enable call forward to another number when no one answers the phone after 180s
(default). The timer can be changed from 0-600s. Refer to the section,“Timer”, to change the timer.
- Click Busy to enable call forward to another number when user is busy on the phone.
- Click Unconditional to transfer all incoming calls to another number.
• Hot Line:
- Enable or disable Hot Line
- Number: a phone number which is the destination of Hot Line
- Timeout: If user doesn't dial during the time, the phone will dial the Number automatically.
• Transfer end of Conference Call: Enable or disable the feature of transferring call after the three-way conference call is ended.
• Pound Key Dial: Enable or disable Pound key Dial. Pound Key ( # ) can be defined as a <send> key.
• Miss Call Display: Enable or disable to display miss calls on the LCD.
Timer
• NTP Recycle Timer: The time interval that the IP phone synchronize with NTP server.
• Inter Digit Timer: The time interval that the IP phone waits to detect the end of DTMF digits. No more
digits are accepted after this period and the phone begins to dial.
• Originating Not Accept Timer: The time interval that the caller's phone waits to establish a call. If the
receiver fails to answer the phone during this time interval, the caller's phone will automatically disconnect.
• Incoming No Answer Timer: The time interval that the receiver's phone will ring. If the receiver fails to
answer the phone during this time interval, the phone will automatically disconnect.
• Hold Recall Timer: The time interval that the call party which is put on held by the phone recalls.
• Auto Speaker Off Timer: The time interval that the speaker phone is on before turning off automatically
(due to inactivity).
Phone Settings
53
SmartLink 4050 Series Getting Started Guide
5 • Using the configuration menu
MP3 Ring
Click on MP3 Ring to display the configuration window (see figure 21).
Figure 21. MP3 Ring window
• Ring File: Click “Browse” to choose one MP3 file and click “Upload File”. The maximum size of the MP3
file is 30KB.
The MP3 file is used for the Ringer type “MP3 Ring 9”.
SMS
Click on SMS to display the configuration window (see figure 22).
Figure 22. SMS window
• Show the received messages including sender information, received time and message body. (Max. 20 messages).
Note
MP3 Ring
The SL4050 is unable to send messages to other VoIP devices. It can only
receive messages.
54
SmartLink 4050 Series Getting Started Guide
5 • Using the configuration menu
Call Tracing Log
Click on Call Tracing Log to display the configuration window (see figure 23). The call tracing log keeps a
record of all the phone activities. This log is used by our Patton technicians to troubleshoot
hardware problems.
Figure 23. Call Tracing Log window
Call Tracing Log
55
SmartLink 4050 Series Getting Started Guide
5 • Using the configuration menu
Phone Book
Click on Phone Book to display the configuration window (see figure 24). The Phone Book window enables
users to add, modify, or delete phone numbers:
Figure 24. Phone Book window
To add an entry to the phone book, type in the name and number then click New to add.
To modify/delete an entry, select the name from the list and click Modify or Delete.
• Name: Name that you would like to add.
• Number: Phone number that corresponds to the name.
• Ring Type: Ring type of the phone number
Phone Book
56
SmartLink 4050 Series Getting Started Guide
5 • Using the configuration menu
Music Station
Click on Music Station to display the configuration window (see figure 25). The SL4050 supports 20 stations
in maximum. (10 default stations are provided).
Figure 25. Music Station window
• Station Name: An easy-to-memorized name to the station, ex: Station1.
• URL: A complete URL to access the station.
Operating the Internet Radio
1. Press
2. Press
3. Press
to turn on the Internet radio.
Menu
Phone Book
Menu
and
to choose a preferred station.
to turn off the Internet radio.
Cancel
Music Station
57
SmartLink 4050 Series Getting Started Guide
5 • Using the configuration menu
Key Definitions for Internet Radio
Table 5. Internet Radio Key Definitions
Key
Definition
Key
Turn on the Internet Radio
Pause / Play
Increase / decrease the volume
Menu
Menu
Display the name of the current
station
Menu
Phone Book
Tune the Internet Radio to the
preferred station
OK
Turn off the Internet Radio
Cancel
Definition
Numeral The ten numeral keys 0, 1~9 are the quick access keys to the first ten preferred
Keys
stations on web configuration “Music Station”.
About Internet Radio
• All the keys related to the Internet Radio are described in table 5. Those key functions will only be available
when the phone is hung up. If the phone is hung on, those key functions will back to the original designed
which has stated in Page.7.
• When the phone is receiving the incoming call, the Internet Radio function will be turned off automatically.
• When the user picks up the handset or presses “SPEAKER” to make a phone call, the Internet Radio will be
also turned off automatically.
• Please turn off the Internet Radio before you do the next steps as below:
- Use pre-dialing to make a phone call
- Enter MENU to configure
- Access Phone Book
- Adjust the Ringer Volume
• When the user is listening to the Internet Radio, the phone will have the current song and singer's name
showing on the screen.
Music Station
58
SmartLink 4050 Series Getting Started Guide
5 • Using the configuration menu
Speed Dial
Click on Speed Dial to display the configuration window (see figure 26). Speed dial numbers can be accessed
from the IP phone.
Figure 26. Speed Dial window
• Number 0x: Speed dials phone number. 0x is the speed dial number.
Speed Dial
59
SmartLink 4050 Series Getting Started Guide
5 • Using the configuration menu
Line Key Settings (Model SL4050/B12/E only)
Click on Line Key Settings to display the configuration window (see figure 27).
Figure 27. Line Key Settings window
• Type: It supports four types for those programmable keys that are “Line”, “Park”, “One Touch Dial” and
“Extension”. Default is “Line”
- Park: It is an advanced feature to park the active call in the parking area which is a special extension on
Park server. The phones which have been assigned to monitor the parking area can retrieve calls if there
are calls on parked. The Park server is generally co-located with SIP proxy.
- Extension: It is an advanced feature called “DSS/BLF”. It watches the specified extension by receiving the
notification of status from Presence server, which is generally co-located with SIP proxy and shows the
status by LED indicator. The pre-configured key can be treated as the representative of the watched extension. It can be used to call the extension directly and pick up calls of the extension by pressing the key.
• Park Number: The phone number of the parking area that is corresponding to “Park”.
• Phone Number: The phone number of the destination which can be called by one-touch-dial that is corresponding to “One Touch Dial”.
• Monitor Number: The phone number of the monitored extension that is corresponding to “Extension”.
Line Key Settings (Model SL4050/B12/E only)
60
SmartLink 4050 Series Getting Started Guide
5 • Using the configuration menu
NAT Settings
Click on NAT Settings to display the configuration window (see figure 28). Select NAT mode for ROUTE
Mode or Bridge Mode.
Figure 28. NAT Settings window
Auto-Provision
Click on Auto Provision to display the configuration window (see figure 28).
Figure 29. Auto-Provision window
• Protocol: Support FTP, HTTP and TFTP for downloading firmware and configuration automatically.
Default is NO to disable the function
• FTP / HTTP / TFTP: IP address of the Auto Provision server
• FTP / HTTP / TFTP Port: Listening port of the Auto Provision server
• Username (Protocol = FTP or HTTP): The username required by Auto Provision server for authorization.
• Password (Protocol = FTP or HTTP): The password required by Auto Provision server for authorization.
• Encryption: Choose YES to receive and decrypt the encrypted configuration files
• Encryption Key: The key which is provided by administrator for decrypting the encrypted configuration
files
• Refresh Interval (hr): The time at which the IP phone connects to the Auto Provision server for checking
update.
NAT Settings
61
SmartLink 4050 Series Getting Started Guide
5 • Using the configuration menu
Save/Reload Settings
Click the Save/Reload Settings link to save and reload system settings (see figure 30).
Figure 30. Save/Reload window
Documentation
Click the Documentation link (see figure 31) to download and display the SmartLink 4050 Series Getting
Started Guide in portable document format (PDF).
Figure 31. Documentation link
Restart System
Click on Restart System. (see figure 32). Click the Restart button so all modifications will take effect.
Figure 32. Restart System button
Save/Reload Settings
62
Chapter 6
Troubleshooting
Chapter contents
Introduction ..........................................................................................................................................................64
63
SmartLink 4050 Series Getting Started Guide
6 • Troubleshooting
Introduction
CAUTION
The interconnecting cables shall be acceptable for external use
and shall be rated for the proper application with respect to voltage, current, anticipated temperature, flammability, and
mechanical serviceability.
The following troubleshooting information can be used to help solve most common problems.
Symptom
No dial tone
Recommended action
• Check to see if there are any loose connections.
• Verify that the power cord is connected properly.
• Contact your service provider to see if there is a problem with your WAN or
Internet connection.
Nothing displayed on
the LCD screen
• Verify that the power cord is connected properly.
• Verify that proper AC power is available at the power outlet.
How do I update the SIP The SIP Phone automatically updates firmware when it powers up (while connected
Phone firmware?
to the internet) if auto-provisioning is available.
Why can’t I dial my
• Check Registrar Server Domain Name/IP address and Outbound Proxy
friend’s SIP number?
Domain Name/IP Address (under SIP Settings in Configuration Menu). Make
sure you have the right Name or IP Address.
• Check the LCD display on your phone to see if there is a name or number displayed on the screen. If the name or number is not displayed, use a web
browser and access the configuration menu. Make sure that the Registrar
Server Domain Name/IP Address is correct.
• Check the register status under SIP Account Settings in the configuration menu
(from web browser). If your status is unregistered, it means you do not have a
SIP account. Contact your SIP service provider to get an account.
Why isn’t my firmware • Your IP phone automatically detects for new firmware when you unplug the
updating?
power. If new version is available the phone will automatically update the firmware.
• Check if FTP address is correct.
• Check with your supplier if firmware filename is correct.
I accidentally set DSL to Unplug the power cord from the IP phone. Wait 2 seconds and plug the power
enable and now the
cord back in the IP phone. Press and hold the MENU key. The system should
phone does not boot up bypass boot up and go straight into phone setup menu. Modify the phone setting
and make sure you save it before you exit.
Why does the “Can’t
Make sure you exit setting mode (phonebook, menu, speed dial, etc.) before clickUpgrade Now” mesing Submit in the configuration menu.
sage display when I
click Submit in the
configuration menu?
Introduction
64
SmartLink 4050 Series Getting Started Guide
6 • Troubleshooting
Symptom
Recommended action
The WAN port of my
SL4050 (PhoneB) is
connected with the LAN
port of another SL4050
(PhoneA). And, my
SL4050 (PhoneB)
become malfunction on
the networking so that I
can not get the VoIP services. How can I do to
fix it?
To solve this problem, please change the IP segment of the PhoneA LAN port other
than the “192.168.15.xxx” first (for example, “192.168.10.xxx”).
Then, the PhoneB will automatically start to get the VoIP connection and the associated VoIP services.
Introduction
It is because that in the factory default settings the SL4050 has an integrated
DHCP server to assign the IP address of the LAN port with the IP segment of
“192.168.15.xxx”.
That is, for this kind of connection of PhoneA & PhoneB (the WAN port of PhoneB
is connected with the LAN port of PhoneA), the WAN port & the LAN port of
PhoneB will be in the same IP segment (192.168.15.xxx), which will get the system of PhoneB confused so as to be malfunction on the networking. From above,
that is the reason why we should change the IP segment of the PhoneA LAN port.
65
Chapter 7
Contacting Patton for assistance
Chapter contents
Introduction ..........................................................................................................................................................67
Contact information..............................................................................................................................................67
Patton support headquarters in the USA .........................................................................................................67
Alternate Patton support for Europe, Middle East, and Africa (EMEA) ..........................................................67
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................67
Warranty coverage ..........................................................................................................................................68
Returns for credit ......................................................................................................................................68
Return for credit policy .............................................................................................................................68
RMA numbers ................................................................................................................................................68
Shipping instructions ................................................................................................................................68
66
SmartLink 4050 Series Getting Started Guide
7 • Contacting Patton for assistance
Introduction
This chapter contains the following information:
• “Contact information”—describes how to contact Patton technical support for assistance.
• “Warranty Service and Returned Merchandise Authorizations (RMAs)”—contains information about the
RAS warranty and obtaining a return merchandise authorization (RMA).
Contact information
Patton Electronics offers a wide array of free technical services. If you have questions about any of our other
products we recommend you begin your search for answers by using our technical knowledge base. Here, we
have gathered together many of the more commonly asked questions and compiled them into a searchable
database to help you quickly solve your problems.
Patton support headquarters in the USA
• Online support: Available at www.patton.com
• E-mail support: E-mail sent to support@patton.com will be answered within 1 business day
• Telephone support: Standard telephone support is available five days a week—from 8:00 am to
5:00 pm EST (1300 to 2200 UTC/GMT)—by calling +1 (301) 975-1007
• Support via VoIP: Contact Patton free of charge by using a VoIP ISP phone to call
sip:support@patton.com
• Fax: +1 (253) 663-5693
Alternate Patton support for Europe, Middle East, and Africa (EMEA)
• Online support: Available at www.patton-inalp.com
• E-mail support: E-mail sent to support@patton-inalp.com will be answered within 1 business day
• Telephone support: Standard telephone support is available five days a week—from 8:00 am to
5:00 pm CET (0900 to 1800 UTC/GMT)—by calling +41 (0)31 985 25 55
• Fax: +41 (0)31 985 25 26
Warranty Service and Returned Merchandise Authorizations (RMAs)
Patton Electronics is an ISO-9001 certified manufacturer and our products are carefully tested before shipment. All of our products are backed by a comprehensive warranty program.
Note
Introduction
If you purchased your equipment from a Patton Electronics reseller, ask your
reseller how you should proceed with warranty service. It is often more convenient for you to work with your local reseller to obtain a replacement.
Patton services our products no matter how you acquired them.
67
SmartLink 4050 Series Getting Started Guide
7 • Contacting Patton for assistance
Warranty coverage
Our products are under warranty to be free from defects, and we will, at our option, repair or replace the product should it fail within one year from the first date of shipment. Our warranty is limited to defects in workmanship or materials, and does not cover customer damage, lightning or power surge damage, abuse, or
unauthorized modification.
Returns for credit
Customer satisfaction is important to us, therefore any product may be returned with authorization within 30
days from the shipment date for a full credit of the purchase price. If you have ordered the wrong equipment or
you are dissatisfied in any way, please contact us to request an RMA number to accept your return. Patton is
not responsible for equipment returned without a Return Authorization.
Return for credit policy
• Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment.
• 30 to 60 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase price).
• Over 60 days: Products will be accepted for repairs only.
RMA numbers
RMA numbers are required for all product returns. You can obtain an RMA by doing one of the following:
• Completing a request on the RMA Request page in the Support section at www.patton.com
• By calling +1 (301) 975-1007 and speaking to a Technical Support Engineer
• By sending an e-mail to returns@patton.com
All returned units must have the RMA number clearly visible on the outside of the shipping container. Please use
the original packing material that the device came in or pack the unit securely to avoid damage during shipping.
Shipping instructions
The RMA number should be clearly visible on the address label. Our shipping address is as follows:
Patton Electronics Company
RMA#: xxxx
7622 Rickenbacker Dr.
Gaithersburg, MD 20879-4773 USA
Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return
shipping costs.
Warranty Service and Returned Merchandise Authorizations (RMAs)
68
Appendix A Compliance information
Chapter contents
Compliance ...........................................................................................................................................................70
EMC Compliance: ..........................................................................................................................................70
Safety Compliance ..........................................................................................................................................70
PSTN Regulatory Compliance ........................................................................................................................70
Radio and TV Interference ....................................................................................................................................70
CE Notice (Declaration of Conformity) ................................................................................................................70
Authorized European Representative .....................................................................................................................70
FCC Part 68 (ACTA) Statement ...........................................................................................................................71
Industry Canada Notice ........................................................................................................................................71
69
SmartLink 4050 Series Getting Started Guide
A • Compliance information
Compliance
EMC Compliance:
FCC Part 15, Class B
EN55022, Class B
EN55024
Safety Compliance
UL60950-1/CSA C22.2 No. 60950-1
IEC/EN 60950-1
AS/NZS 60950-1
PSTN Regulatory Compliance
FCC Part 68
CS-03
AS/ACIF S004
AS/ACIF S040
Radio and TV Interference
This equipment generates and uses radio frequency energy, and if not installed and used properly-that is, in
strict accordance with the manufacturer's instructions-may cause interference to radio and television reception.
This equipment has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable
protection from such interference in a commercial installation. However, there is no guarantee that interference will not occur in a particular installation. If the equipment causes interference to radio or television reception, which can be determined by disconnecting the cables, try to correct the interference by one or more of
the following measures: moving the computing equipment away from the receiver, re-orienting the receiving
antenna, and/or plugging the receiving equipment into a different AC outlet (such that the computing equipment and receiver are on different branches).
CE Notice (Declaration of Conformity)
We certify that the apparatus identified in this document conforms to the requirements of Council Directive
1999/5/EC on the approximation of the laws of the member states relating to Radio and Telecommunication
Terminal Equipment and the mutual recognition of their conformity.
The safety advice in the documentation accompanying this product shall be obeyed. The conformity to the
above directive is indicated by the CE sign on the device.
Authorized European Representative
D R M Green, European Compliance Services Limited.
Oakdene House, Oak Road, Watchfield, Swindon, Wilts SN6 8TD, UK
Compliance
70
SmartLink 4050 Series Getting Started Guide
A • Compliance information
FCC Part 68 (ACTA) Statement
This equipment complies with Part 68 of FCC rules and the requirements adopted by ACTA. On the bottom
side of this equipment is a label that contains-among other information-a product identifier in the format US:
AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
The method used to connect this equipment to the premises wiring and telephone network must comply with
the applicable FCC Part 68 rules and requirements adopted by the ACTA.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance
that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone
company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint
with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures that could
affect the operation of the equipment. If this happens the telephone company will provide advance notice in
order for you to make necessary modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty information, please contact our company.
If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public
service commission or corporation commission for information.
Industry Canada Notice
This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is
confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment.
This Declaration of Conformity means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department does not guarantee the equipment will operate to
the user's satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using
an acceptable method of connection. In some cases, the company's inside wiring associated with a single line
individual service may be extended by means of a certified connector assembly (telephone extension cord). The
customer should be aware that compliance with the above condition may not prevent degradation of service in
some situations. Repairs to some certified equipment should be made by an authorized maintenance facility
designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the ground connections of the power utility, telephone lines
and internal metallic water pipe system, are connected together. This protection may be particularly important
in rural areas.
FCC Part 68 (ACTA) Statement
71
Appendix B Specifications
Chapter contents
Protocol.................................................................................................................................................................73
Network Interface..................................................................................................................................................73
LCD Display .........................................................................................................................................................73
Call Features..........................................................................................................................................................73
Codec ....................................................................................................................................................................73
Phone Functions....................................................................................................................................................74
Security .................................................................................................................................................................74
Dial Methods ........................................................................................................................................................74
Voice Quality ........................................................................................................................................................74
QoS.......................................................................................................................................................................74
Tone......................................................................................................................................................................75
IP Assignment .......................................................................................................................................................75
NAT Traversal.......................................................................................................................................................75
Configuration........................................................................................................................................................75
Firmware Upgrade.................................................................................................................................................75
Power ....................................................................................................................................................................75
Environmental.......................................................................................................................................................76
Physical Dimensions..............................................................................................................................................76
72
SmartLink 4050 Series Getting Started Guide
B • Specifications
Protocol
IETF SIP RFC3261
Network Interface
RJ45 x 2
10/100BaseT
LCD Display
2 x 16 characters
Call Features
Call Hold / Resume
Call Mute
Call Transfer (Unattended / Blind & Attended)
Call Waiting
Call Forward (Busy / No Answer / Unconditional)
Caller ID Display
Anonymous Call
Anonymous Call Blocking
In band DTMF / Out-of-band DTMF (RFC 2833) / SIP INFO
3-way Conference
Redial
Message Waiting Indicator (RFC3842)
SMS (RFC 3482)
Call Park / Retrieve (RFC3515)
Direct Station Select (DSS)
Busy Lamp Field (BLF-RFC4235)
Call Pickup (Support SIP server required)
Auto Answer (Support SIP server required)
Codec
G.711µ-law
G711a-law
G.729a/b
Protocol
73
SmartLink 4050 Series Getting Started Guide
B • Specifications
Phone Functions
Multi-user (up to 4 SIP accounts)
One touch dial (up to 11 records)
Speakerphone communication
Pre-dial before sending
Hot Line
Handset / Speakerphone Volume adjustment
Speed dial (10 records)
Phone book (200 records)
Multi-line (up to 12 lines)
Call history (Incoming calls / Outgoing calls / Missed calls)
MP3 Ringer
Internet Radio
Security
HTTP 1.1 basic/digest authentication for Web setup
MD5 for SIP authentication (RFC 2069/ RFC 2617)
Dial Methods
Direct IP call without SIP registration
Dial number via SIP server
Dial URI from phone book / speed dial
Voice Quality
VAD (Voice Activity Detection)
CNG (Comfort Noise Generation)
AEC (Acoustic Echo Cancellation)
G.168
Jitter buffer
QoS
ToS field
IEEE 802.1Q VLAN
Phone Functions
74
SmartLink 4050 Series Getting Started Guide
B • Specifications
Tone
DTMF
Ring Tone, 9 selectable tones
Ring Back Tone (local and remote)
Dial Tone
Busy Tone
IP Assignment
Static IP
DHCP
PPPoE
NAT Traversal
UPnP
STUN
Static port mapping
TCP/IP
IP/TCP/UDP/DHCP/RTP/ FTP/ICMP/HTTP/SNTP/TFTP/ DNS
Configuration
Key & LCD configuration
Web browser configuration (Multi-language)
Auto/Manual provisioning system (Support FTP/HTTP/TFTP)
Firmware Upgrade
TFTP
Auto/Manual provisioning system (Support FTP/HTTP/TFTP)
Power
Adapter
Input AC 100-120V / 220-240V
Output DC 9V
LAN port
PoE, Power over Ethernet (IEEE 802.3af )
Tone
75
SmartLink 4050 Series Getting Started Guide
B • Specifications
Environmental
Operating temperature: 0_40¢J
Storage temperature: -20_60¢J
Operating humidity: 20%_80%
Physical Dimensions
Size: 200(L) x 220(W) x 100(H) mm
Wall Mount
Weight: 860g
Environmental
76
Appendix C Wall Mount Installation
Chapter contents
Mounting the SL4050 ...........................................................................................................................................78
77
SmartLink 4050 Series Getting Started Guide
C • Wall Mount Installation
Mounting the SL4050
This appendix illustrates the installation step by step if you would like to mount the SL4050 on the wall.
Please print this page (figure 33) before the installation.
1. Put the template (figure 33), which you have printed before the installation, on the wall. The template
shows the two keyholes with plus sign indicating the center where the screw must be located.
100mm
Figure 33. Wall Mount Installation
Mounting the SL4050
78
SmartLink 4050 Series Getting Started Guide
C • Wall Mount Installation
2. Use a screwdriver to fasten the screw on the wall. Please use the screw with the suitable size and reserve the
sufficient distance between the wall and the underside of the screw head as described in figure 34.
4.0 mm
10.5 mm(.4 inches
maximum
Figure 34. Fasten screw for wall mount installation
3. Place the mount on the wall so that the keyholes of the mount are above the mounting screws.
4. Slide down the mount until it stops against the top of the keyhole
5. Place the SL4050 on the wall mount as figure 35.
Phone
Mount
Wall
Figure 35. Place SL4050 on the wall mount
Mounting the SL4050
79