Fixes for CrossTec Remote Control

Fixes for CrossTec Remote Control
Fixes in CrossTec Remote Control 12.50.0004 March 6, 2018
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Fix applied so photos can be added to the resource window in the Test designer.
International keyboard is now the default in remote control view settings.
Resolved issue when using connect and view on start up.
Improvements made to Inventory to stop any debug errors.
Fixed applied to copy to clipboard when using remote control.
Fix applied to Application restrictions so restrictions are not retained if set back to unrestricted access.
Fix applied for monitoring/restricting websites when using Firefox Browser.
Resolved crash when running a script to open a view window.
Resolved issue with updating remote clients within the Control.
Fix applied to setroom.exe to prevent wrong characters being set.
Usernames and passwords set in profiles are now saved on upgrade.
Resolved issue when using setroom.exe and logoff scripts to reset the room name.
Resolved issue where scale to fit does not work on the login screen on a client.
Resolved i6ssue with Scripting failing to read in text files.
Resolved an issue with Full Screen Dos boxes on Windows XP causing machines to restart.
Fixed Recent toolbar to not display Android Clients
Resolved issue with connecting to gateway clients after upgrading the CrossTec Gateway.
Resolved Scripting issue when using a script to perform a remote logon.
Fixed an issue with security key displaying an incorrect message when clients configured via AD Policy
What’s new in CrossTec Remote Control 12.50.0002 July 17, 2017
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New Android Remote Control Client Application for Android v4.0 and higher supporting TCP, HTTP
connections, PIN Connection, Chat, Message, File transfer and View functionality
New Remote PowerShell function
New Client to Gateway IPv6 support\Microsoft Direct Access Connection IPv6 support for Gateway
connections
New Low Colour modes for viewing machines
Enhanced Gateway configuration to support separate Client and Control Ports
Enhanced File transfer speed performance
Enhanced View performance on Windows 8 and higher
Enhanced Inventory reporting of Processes and Running applications
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Fixes in CrossTec Remote Control 12.50.0002 July 17, 2017
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Resolved issue where Left shift hotkey for Auto logon does not work when connected to a client and
attempting to logon as another user.
Resolved display issue in Remote command prompt when using non ASCII characters
Fixed issue where pasting IP Address into connect by IP field would duplicate address
Resolved software conflict with HTMLPrint which was crashing when CrossTec SchoolVue Tutor was
connected to students.
Resolved a text formatting issue when copying text into a Remote command prompt window.
Enhanced support for computer names greater than 15 characters in length.
Fix blank screen on upgrade from windows 7 to windows 10 when viewing the logon screen
Fix blank view window when logging onto Windows 10 for the first time after upgrading from
Windows 7
Fixed issue with Lesson Planner where URLS could not be longer than 32 characters.
Enhanced File transfer speeds to external Gateway Clients over Internet connections.
Resolved an issue where gateway could unexpectedly crash
Resolved problem with copying large amounts of data from an Excel spreadsheet
Resolved an issue with the gateway not listening for connections when a specific IP Address was used.
Resolved issue with the remote control and remote registry start minimised when using CrossTec
Remote Control as the integrated remote control within EMS
Resolved issue where the CrossTec Remote Control Gateway could stop when connecting VueAlert
Agent to the Gateway that were configured to use departments
What’s new in CrossTec Remote Control 12.10.0020 December 14, 2016
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Updated School components
Enhancement for the Student toolbar to allow support for OneNote journal when used in conjunction
with the updated HTML Tutor
Fixes in CrossTec Remote Control 12.10.0020 December 14, 2016
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Resolved issue whereby the web control feature of CrossTec SchoolVue could cause the Edge browser
to become unresponsive on a low spec machine
Resolved issue experienced with not being able to show Microsoft Expression Design 4 mouse cursors
during a Show.
Resolved issue experienced when applying Approved web site restrictions and using tabs within the
Microsoft Edge Browser.
Fixed issues relating to applying Internet Restrictions for secure websites to CrossTec Students that are
using the Edge Browser in window (not full screen).
Fixed issue relating to the CrossTec Keyboard Filter driver when using Dell Laptops with Dell docking
stations.
Fixed an issue that a blocked file in the Application restrictions could be renamed.
Fixed issue where it was not possible to remote control the logon session of a win10 upgrade from
window 7 (or major win10 update)
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What’s new in CrossTec Remote Control 12.10.0015 August 25, 2016
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Updated SchoolVue components
Fixes in CrossTec Remote Control 12.10.0015 August 25, 2016
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SchoolVue components fixes:
• Resolved issue with the Remote login feature not logging on machines configured to display a
• interactive logon message
• Fixed issue whereby the CrossTec Remote Control lock image may not be reappearing on a
• machine after restarting
• Resolved issue found with restricting secure websites when using the Chrome Browser on
nonEnglish
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• Resolved issue relating to the performance of Windows Store Apps on Windows 10 after
• installing CrossTec Remote Control
What’s new in CrossTec Remote Control 12.10.0008 April 29, 2016
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SchoolVue Components: Enhanced performance when distributing files to Students within a
laptop\tablet environment
Fixes in CrossTec Remote Control 12.10.0008 April 29, 2016
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SchoolVue Components: Fix included to resolve blue screen issue that could appear on Windows 10
Student when using the Send\Collect work feature
What’s new in CrossTec Remote Control 12.10.0005 December 21, 2015
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Updated SchoolVue Components –
• The CrossTec Student now has an option to allow it to display a list of available rooms detected
on the network from running Tutor Console sessions. The Student can then select to Join one of
the available rooms.
Fixes in CrossTec Remote Control 12.10.0005 December 21, 2015
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Fix included to resolve an issue found with the Connectivity Server which could prevent this from
running if a malformed packet was received.
Fix included to resolve GPF error when using smiley faces in the Chat feature.
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Fixes in CrossTec Remote Control 12.10.0002 September 22, 2015
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Resolved grey screen issue that could appear when viewing a CrossTec Client installed on Windows 7
64bit, Windows 2008 Server 64bit, Windows 2003 64bit or Windows XP 64bit and using the GDIHook
driver method.
SchoolVue component fix: Fixed issue found whereby the Journal feature would not recognize that the
MS PDF reader app was available to view the Journal on the Tutor or Student.
SchoolVue component fix: Resolved intermittent issue with Web restrictions not continuing to be
applied to the Student on Windows 8.1 using IE 11 if the Student logs off and on.
SchoolVue component fix: Resolved potential GPF error that could appear when selecting an Exam
from the Tutor Console.
What’s new in CrossTec Remote Control 12.10.0001 September 2, 2015
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Support for Windows 10
Updated to include the CSV 12.00 School components.
Fixes in CrossTec Remote Control 12.10.0001 September 2, 2015
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Resolved issue with the Call Control feature whereby this could cause the Control to not respond
Fixed issue whereby the Client Only and Full MSI installers for CrossTec Remote Control were using
the same Package Code GUID.
What’s new in CrossTec Remote Control 12.01.0019 May 7, 2015
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Updated the School components to the latest versions of CrossTec SchoolVue.
Fixes in CrossTec Remote Control 12.01.0019 May 7, 2015
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Resolved an issue that could allow the system tray icon to persist when the client is stopped.
Resolved a problem deploying the client via Active Directory group policy
Fixes in CrossTec Remote Control 12.01.0014 February 3, 2015
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Embeds the SchoolVue 11.41.0014 build.
What’s new in CrossTec Remote Control 12.01.0011 December 9, 2014
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New 256 colour palette optimisation (Adds 256 Colour medium and High quality modes when using the
View and Show features)
Touch screen enhancements for viewing Windows 8 touch screen devices, now supports up to 10 point
multi-touch (on supported hardware)
When disabling certain icons from the Client user interface these will now be completely hidden rather
than greyed out.
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When a Control has been configured with a Default User ID and this attempts to connect to a Client that
requires User Authentication, the Username and Password prompt that appears on the Control will now
default its focus to the Password field.
When viewing a multi monitor device, only data in the view session for the active monitor will be sent.
Added Command line parameters to support connections using PIN connect at the CrossTec Remote
Control Client.
The Disconnect display text no longer appears on a single line, this is now a multiline text box.
Fixes in CrossTec Remote Control 12.01.0011 December 9, 2014
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Fixed issue found where the Update License option within the CrossTec Remote Control - Control is
greyed out when right clicking on a CrossTec Remote Control Client installed with an evaluation license
Resolved issue where the Control was unable to View a CrossTec Remote Control Client running on a
DOS system.
Resolved duplicate client behaviour where the Control would not store in its Client list two Clients with
the same Name and Mac address but with different IP addresses.
Fixed issue found where the view Window would not maximise correctly across the screen when using
the ScrapeLogon=0 setting at the Client.
Fixes in CrossTec Remote Control 12.01.0006 April 29, 2014
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Fix included for the CrossTec Remote Control Script Editor, Run Script and Script Agent components to
resolve an issue found with CrossTec Remote Control Scripts failing to establish a connection to
CrossTec Remote Control Clients.
Fixed issue found whereby a Grey View window could appear when remote controlling a CrossTec
Remote Control Client running on Server 2012 after locking the Server and then selecting to switch the
user.
What’s new in CrossTec Remote Control 12.01.0005 April 17, 2014
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Now includes the latest SchoolVue Components
The Client user Interface now displays a warning triangle to indicate that the client has no security
set and advises user to either run the configurator if the user has admin rights or contact the network
administrator.
Added Command line parameters to support connections using PIN connect.
Encryption applied by default at the client on new installs and upgrades. NOTE upgrades maintain
the current encryption level if set.
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Fixes in CrossTec Remote Control 12.01.0005 April 17, 2014
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Fixed a problem where Controls could be allowed connections to occur to Android Students
Fixed an Error in French version where Windows 8 and 8.1 machines were displayed as Windows 7
Updated the client UI to visually show a "Key" symbol or similar and warn if no security is set on
the client
Fixed a problem that caused Windows 8.1 64bit computers to not be placed in the correct Windows
8 auto group.
56bit DES Encryption applied by default at the client on new installs and upgrades
What’s new in CrossTec Remote Control 12.00.0000 October 16, 2013
• PIN Connect feature
• Geo Locate – version 12 includes the ability to identify the approximate location of all devices.
• New Client User Interface allowing instant access to features such as Request Help, Enter or create a
PIN connection code, view local PC details and live connection information.
• New Control User Interface including:
o New “live” menus
o Touch spaced dialogues
o Group by enclosure type
o Group By location
• Full support for Windows 8 and 8.1
• Google Chrome Book Client Support - Version 12 introduces support for the Google Chrome OS –
Including the below functionality:
o Show
o View
o Chat
o Message
o Help Request
o Lock
• Enhanced iOS Control
o Thumbnail View
o PIN Connect
o Inventory
o Recent Connections
• Enhanced Android Control
o Thumbnail View
o PIN Connect
o Inventory
o Recent Connections
• Enhanced Linux Client
o Now supports PIN connect functionality
• Enhanced MAC Client
o Now supports PIN connect functionality
• Enhanced Active Directory Integration:
o New ADMX template files are available for the Control and Client component.
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Fixes in CrossTec Remote Control 11.30.0006 August 29, 2013
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Fixed included to resolve a GPF error that could appear upon starting the Control if a Password had been
enabled within the configuration to restrict access to the component.
Fixes in CrossTec Remote Control 11.30.0005 August 27, 2013
• Resolved issue found with maximising the View window on the second monitor on a Control using
multiple monitors could cause the View window to flicker.
• Resolved issue found whereby a CrossTec Remote Control Script could not connect to Gateway Clients
that are all using the same PC name.
• Resolved behaviour found whereby maximising a View window with the {Scale to fit} option enabled
on a Control using multiple monitors would stretch the View Window across all Monitors on the Control
PC, even if the Client only used a single monitor.
• Fixed issue found whereby the Control View window toolbar fails to minimise when switching to full
screen mode when the Control and Clients resolutions match.
• Fixed potential issue found whereby an AD User Account could become locked when connecting to a
Client using multiple CrossTec Remote Control Client Profiles each using AD Authentication and
entering a single incorrect password for the AD User account upon connection from a Control.
Fixes in CrossTec Remote Control 11.30.0002 September 25, 2012
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Resolved issue found whereby a scalable View window would appear when starting a remote control
session to a Client PC with a lower resolution then the Control.
Resolved GPF error that could be found when running a CrossTec Script that opens a View Window and
selecting to use the File Transfer button from the View Toolbar.
Resolved GPF issue that could appear when remote controlling a Windows XP Client PC for the first
time only after the installation of the Client.
Resolved issue found whereby an Assert Fail error would appear on the Control PC when attempting to
connect to a DOS Client.
Fixes in CrossTec Remote Control 11.30.0001 September 11, 2012
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Fix for the progress bar in the Replay File viewer ending before the file has ended.
Fix for the School components Tutor background file not being correctly updated on upgrading.
Fix for School components Tutor showing black thumbnails for logged on Students after 10-20 minutes.
Fix for School components crash when receiving a show.
Fix for the Script Editor and Script Agent crash when running scripts that connect to clients.
Fixes in CrossTec Remote Control 11.30.0000 August 29, 2012
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CrossTec Remote Control now includes updated School v11 Components.
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What’s new in CrossTec Remote Control 11.30.0000 August 29, 2012
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Resolved issue found whereby the User Acknowledge if not logged on setting will not work on a
English Windows 7 operating system when the French display language has been enabled.
Resolved issue found whereby under certain circumstances when logging off a Windows 2008R2 or
Windows 7 Client machine via a Remote Control session the Client machine could hang.
Fixed keyboard issue found whereby logging off and on quickly in a remote view session to VMware
session could result in the remote keyboard input to fail at the logon screen.
Fixes in CrossTec Remote Control 11.00.0010 October 13, 2011
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Fixed issue whereby the Disable duplicate client check option was not being applied to Clients within
Groups created in the CrossTec Remote Control - Control. This could cause Clients to be incorrectly
removed from Groups.
Fixed issue found whereby the CrossTec Remote Control - Control Login feature could not be used to
logon Windows 7 client machines if they were configured to display a Ctrl Alt del prompt at Logon.
Resolved issue found when logging of a Windows 7 or Windows 2008 Client machine via a View
window from a Control and using the Log off option from the Clients Start menu could result in a Grey
View window.
Resolved issue whereby under certain circumstances repeatedly logging on and then off a Windows 7
machine could cause the CrossTec Remote Control Client running on the machine to display an error at
logoff.
Resolved issue found whereby the Tutor Console school component of CrossTec Remote Control could
hang when performing a browse for available Clients when configured to use the Name and
Connectivity Server.
Fixes in CrossTec Remote Control 11.00.0007 November 15, 2010
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Resolved a GPF error that would appear when applying Approved Website restrictions to Clients and
the size of the Web list file on the Tutor Console was over 32KB
• Resolved GPF error that could appear when using Screen Scrape mode
• Fixed issue whereby Script Log files would not be created when running CrossTec Scripts within the
CrossTec Control
• Resolved issue where the CrossTec Control could hang when browsing a Gateway for a list of Clients
available
• Resolved a problem with Clients not connecting to a Gateway
Fixes in CrossTec Remote Control 11.00.0005 September 10, 2010
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Fixed a problem with closing a 64bit application running on a Client via the inventory applications tab.
The Control Application can now be activated on Windows 7 and Windows Vista without the need to
run the application as an Administrator
Enhanced the security of the communications between the Gateway and Clients or Controls. There is
now additional configuration options for the Gateway to force all data to be encrypted and refuse
unencrypted connections.
Terminal Server Clients now support connection via a Name and Connectivity Server
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Fixes in CrossTec Remote Control 11.00.0002 June 8, 2010
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Fixed issue whereby the Audio included in a CrossTec Remote Control Show would be lost at the Client
machine when showing to a Window if the Client clicked outside of the Show Window.
Fixed issue with not being able to send a Ctrl+Alt+Del to a Windows Vista, Windows Server 2008 or
Windows 7 client if a physical keyboard was not attached to the Client.
Fixed issue with sending a Ctrl+Alt+Del to a Windows 2003 Server machine when viewing the Client in
Screen Scrape mode.
Fixed issue whereby you can now continue to View a Windows 7 Client after using the Blank Screen
option from the View Window.
Fixed issue whereby the CrossTec Remote Control Client on a Windows 7 machine could freeze when
using the Logout option from the View Window if there were unresponsive third party applications
running on the Client.
Fixed issue whereby the Windows Task bar could still appear on a Windows 7 Client when using the
Blank Screen Feature.
Fixed GDIHook5 installation error found when installing the CrossTec Remote Control and Tutor only
components onto a Windows 7, XP and Server 2008 64bit Operating System.
Fixed issue where the Thumbnail view options for the Update Frequency and Size would be greyed out
when moving from the All Computers view to the Auto Group View within the CrossTec Remote
Control.
The CrossTec Remote Control now only displays dots after the Client Name when connecting to a
Client. Dots are no longer displayed when attempting to connect to a Client that does not respond to the
connection request.
What’s new in CrossTec Remote Control 11.00.0001 May 13, 2010
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Quickview Toolbar
The QuickView toolbar has been replaced by a new Quick Access toolbar. Quick access provides access
to recent connections or a group on the toolbar, from there you can perform a variety of functions,
connect, view, File Transfer, Registry edit (if enabled at the client) Inventory, Remote Command prompt
or Chat
Control Search
There is a search option on the right of the Control that allows you to search for clients in your list based
on name, user name or address. When you search a new tree item appears with the results. Enter the part
name to search or click on the star symbol to refine the search. By default ALL objects are returned in
the search results e.g. clients, groups Gateways.
vPro Support
CrossTec Remote Control can now be used to browse and locate PC’s that have Intel “vPro” capability
and perform a variety of tasks
A “vPro” connection can be established before the PC has loaded its operating system and is nor reliant
on having a Manager client installed.
Functions provided:
Power on
Power off
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Boot to Bios
Boot from a Device on the Control PC Floppy drive, CD or stored CD Image
These functions provide facilities to perform tasks on failed PC’s that previously would have required a
site visit.
As part of the V’Pro configuration the PC that have this capability will be configured (Bios settings) to
either use local access control (user ID/Password) or a “Provisioning Server” which provides a
centralized repository that can be searched for vPro enabled PC’s in addition to providing access
controls. CrossTec Remote Control provides support for both methods of operation.
Wireless and Battery levels
Wireless and battery level are shown on the status bar when working with a client (View, F/T, Edit Reg
etc).
Control views e.g. Large Icon, Detailed contain Wireless and Battery indicators
New detailed view columns available for Wireless Details and Battery Details
Last Connected
There is a new “Last Connected” column in the main list, clients now store the date/time they were last
connected to, this is saved in the client file and there is a new column to show this.
Multi Monitor
There is a new button next to the thumbnail mode button to select which monitor to show in the thumb.
This is only available when in thumbnail mode and the client has multiple monitors. This menu is the
same that appears from the thumbnail itself.
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New Style Tooltips
New style tooltips for toolbar, these include a title and icon as well as the tooltip text
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Auto Groups
Clients are automatically grouped by Client Operating System and Client Version.
Terminal Server
It is no longer necessary to use the separate Terminal Server Configuration Utility. The Client detects
when it is running on a Terminal Server and spawns clients in any Terminal Server sessions opened. By
Default the client runs in both Console and Terminal sessions but can be independently turned off using
the new Terminal Server tab in the Advanced Configurator.
Note: Remote Control of Terminal Server sessions uses “screen scrape” mode. There have been
significant enhancements in both performance and operability in this release.
Audio Support for Application Sounds
Support added for Application Sounds in remote control sessions (on by default for Vista and above)
Gateway
The Gateway Console contains an additional column on the Clients tab, which displays the “External IP
Address” of connected Clients
Screen Scrape
There have been significant enhancements to the remote control performance and operation when using
“Screen Scrape” mode. This is most marked on Windows7/Vista based clients.
Remote Control of Logon Desktop and UAC controls now provides a true representation of the client
computer.
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File Transfer
File Manager and File Transfer now display a “File Description Column”
You can now drag and drop Files/Folders from the control machine's windows explorer (including from
the desktop), to a view window. The destination on the client machine is fixed to the user’s desktop.
Note: a user must be logged on (client side) for the transfer to work, otherwise you receive an access
denied
Drag and Drop Files/Folders from the control machines windows explorer to File Transfer, Local.
Remote or Distribution windows.
Drag and Drop to change File Transfer Column order. The order and width is now saved, also sort order
and column are preserved. Column order, width and sorting is saved for local or remote, so if you
change the state in File Manager then this will apply to the local window if you open a file transfer to a
client. The same applies to remote settings; these apply to all remote file transfer windows not per client.
Deleting files in File manager and File Transfer, now by default deleted files are sent to the Recycle Bin.
Note: In File Transfer this only applies to the Local window.
You can override the behavior and force the delete by holding down the SHIFT key while selecting to
delete the file(s)
There is a new File Transfer setting that can be used to control whether the Recycle Bin is used
Enhancements and new options provided to allow pre-defined handling of error conditions to support
unattended operation of file transfer processes
Power Management
Support for Remote Power management (Wake on LAN) across subnets
Fixes in CrossTec Remote Control 11.00.0001 May 13, 2010
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Fixed a problem with the scripting that could cause the script to fail if you connect to the clients in a
group.
Fixed a problem with Vista 2008 and windows 7 that caused a full screen message being displayed when
changing to the switch user screen is displayed.
Fixed a problem with scripting when using the copy function to copy files into a long directory structure.
Fixed Print Capture on Windows 7
Fixed a problem with Dialup connections.
Fixed a problem with Replay file playback on a Control only installation.
Fixed a problem where a permanent busy cursor would be displayed in the vPro Terminal Window.
Fixed an icon redraw issue when switching between large and small Client icon views in the CrossTec
Remote Control interface.
Fixed an issue with accessing vPro PCs across multiple IP networks from the CrossTec Remote Control.
Fixed a problem whereby an Assert Fail Message would appear when connecting a CrossTec Remote
Control Version 11.00 Control to a CrossTec Remote Control Client that is logged out and then opening
a File Transfer Window.
Fixed a problem with not being able to view a Windows Vista, Windows 7 or Windows 2008 Server
Client using Screen Scrape mode when the Clients Screen was blanked.
Fixed issue with installing the CrossTec Remote Control Active X Control Pages.
Fixed issue with not being able to configure Gateway operators within the Gateway Configurator.
Fixed issue with incorrect icon appearing on the CrossTec Remote Control Start up screen.
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Fixes in CrossTec Remote Control 10.6.006 January 13, 2010
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Fixed a Problem with the Tutor application failing when the student icons had been changed from the
defaults.
Fixed a problem with the quick connect feature not functioning correctly when you tried to connect by
user name.
Fixed a possible Denial of Service attack on the CRC Gateway.
Fixed a problem with TCP Broadcast addresses not being correctly added to the configuration.
Fixes in CrossTec Remote Control 10.6.005 December 15 2009
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Fix for the accelerated browse and connect that could cause the tutor not to connect to students after
updating to 10.50
Fix for Clients not being spawned in terminal session on windows 2008 server 64bit
Fix for the room details not being preserved on a upgrade
Fix for the Browse of a gateway not functioning if a username and password is configured at the
gateway
Fix for a possible Denial of Service attack that could cause the Gateway to crash
Fix for Client service crashing on start-up on Dutch Operating Systems
Fix for a failure of the gateway when attempting to configure keys on a secondary gateway
Fix for a Memory leak in the client process on some server operating systems.
Fixes in CrossTec Remote Control 10.6.003 November 16 2009
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CrossTec error can be found when running CrossTec Scripts after updating a CrossTec Remote
Control Version 10.50 installation to 10.60
Resolved the CrossTec Script error will no longer appear after updating to CrossTec Remote Control
10.60.0003
When viewing a Client using a CrossTec Script an Unhandled exception message can appear when
clicking on the toolbar button "View mode"
Resolved the Unhandled exception message will no longer appear when accessing the View button for a
remote control session started using a Script.
Fixes in CrossTec Remote Control 10.6 October 28 2009
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HKCU registry key is not visible from the CrossTec Controls Registry Editing tool when remote
controlling another PC Resolved it is now possible to view the HKCU registry Key for a Remote
Client from the CrossTec Remote Controls Registry Editing Tool.
Client Error found in CrossTec Script log file when running an XCopy script. Resolved Client error
no longer appears in the log file created when running a script that includes the XCOPY Command
CrossTec Scripting Agent will only run a Script once if this is set to run every hour. Resolved the
Script scheduled by the Script Agent to run every hour will now run every hour.
CrossTec Client name is lost after performing an update Resolved the CrossTec Client name is no
longer lost after updating the version of Client installed.
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When Viewing a Logged Off Windows 2008 Citrix Server You See the Desktop of the Most
Recently Started Session Rather Than the Logon Screen Resolved when connecting to the Windows
2008 Citrix Server that is logged off the Control will view the Servers Logon Screen rather than the
most recently start Session from the Server.
Platform Misrepresentation Issue within the Deploy Utility Window - Whereby Vista is being
reported as a Windows 2008 Server Fixed Windows Vista machines are no longer displayed as
Windows 2008 Server in the CrossTec Deploy tool.
Runscript error when closing the Runscript window after the Client rejects the connection
Fixed Runscript error no longer appears after using the Runscript tool to connect to a Client that requires
User Acknowledgment and the rejects the connection attempt.
CPU Usage rising to 100% for 5 seconds each time the CrossTec Manager Client starts Resolved
the CrossTec Manager Client will no longer use 100% CPU Usage for 5 seconds when this starts.
GDIHOOK5.DLL file remains after uninstalling CrossTec Manager Resolved the GDIHOOK5.dll
file is no longer left on the machine after uninstalling CrossTec Manager.
CrossTec Client configured to write to a client log file on a mapped drive will display the following
message when the machine is shutting down : CLIENT32: Cannot logon as user
CFSNSMLOGGING (1115) Resolved the CrossTec Client will no longer display the message when
the machine is shutting down.
Client Display Name is lost when using the Control Logout option on a Client
Resolved the Display name for the Client is no longer lost after using the Logout option from the
CrossTec Control.
New CrossTec Remote Control MAC Client version 10.60 installation file
What’s New
• Improved View performance
• Universal Binaries for Intel and Power PC included
• Improved installer support for Snow Leopard
• Improved HTTP Thumbnail Support for Snow Leopard
What’s Fixed
• Dock Magnification is now disabled whilst viewing a Snow Leopard Mac Client.
Fixes in CrossTec Remote Control 10.50F4 February 27 2009
• Gateway Browse Results in a 30-40+ Second Delay if Control Does Not Have Client Installed
There is a no longer a 30-40 Second delay when browsing a Gateway for available Client from a
Control machine that does not have a Client installed.
• Announce feature is not available from the Control Interface
Fixed problem where the Announce feature was removed from the Control User Interface. The
Announce feature is now available to use again from the Tools drop down menu from within the
Control user interface
• CrossTec Remote Control Crash when using the Command line parameters to connect to
Gateway Clients
Fixed problem when the CrossTec Remote Control would crash using command line options to
launch the Control and connect to Gateway Clients.
• Occasional Vista Client issue causing disconnect/reconnect and connection problems
Fixed problem where the Vista Client could crash when logging off while viewing the Client
machine.
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Mid Function within Scripting does not work with long Strings
Fixed problem with the MID function within Scripting whereby this would not work when using with
long Sting values.
What’s new in CrossTec Remote Control 10.50F4 February 27 2009
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Ability to disable the option at the Control to Maximize the View Area when viewing a Client
Screen
It is now possible to disable the option at the Control to Maximize the View area.
• CrossTec Remote Control could not be activated when running the Control from a Portable
Device or Shared network location using a shortcut from a machine logged on with Normal User
permissions.
It is now possible to run and activate the Control session from a Portable Device or Shared Network
location when logged on a as a normal User if a preact.lic file is present in the Control installation
folder and an additional switch is specified when the Control is launched.
Fixes in CrossTec Remote Control 10.50F2 January 2nd 2009
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Fixed problem where an Assert Fail error message could appear on the Control after using the Maximize
View area option and then closing the view session
The Client icons when in the Large icon view can now be sorted correctly within the Control Interface
It is now possible to send a Ctrl+Alt+Del to a CrossTec Remote Control Client installed on Windows
Server 2008 and Vista machine after a Clean installation of CrossTec Remote Control 10.50.0002
Fixed problem where the CrossTec Remote Control School component feature for instant messenger
monitoring was unavailable
Fixed issue when a custom Client32.ini placed with a Client only installer would not be read by the
Client after the installation until a restart of the Client Service is performed
Fixed Tutor GPF error message when attempting to arrange the Client Thumbnails and there is a not
enough room
Fixed CrossTec Remote Control problem where the Name column in the Control would not display the
Name field of the Client properties from the details tab
Fixed problem in the CrossTec Remote Control user interface where it would not be possible to turn off
the Thumbnail view if this was turned on using the right click
Fixes in CrossTec Remote Control 10.50F1 October 27th 2008
• Updated to Include SchoolVue 10 Components
• Smartcard Authentication
• Gateway Support 2008 and Vista
• Whiteboard Enhancements
• File Transfer – Copy to Desktop and My Documents
• Fixed problem with Broadcast Message
• Fixes problem in Installer MSI variants (Not Setup.exe) where Installer was not locally cached resulting
in the Installer path being prompted when uninstalling / upgrading. Note: Fix applies to 10.50F1
Installer and above. For existing installations requirement to make original installer available persists.
• Fixed a rare issue where a failed standby attempt would result in client not being connectable
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Document created by Claudio Angel
Last Modified on March 6, 2018
Fixes in CrossTec Remote Control 10.30F1 April 24th 2008
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Control now correctly recognizes activation when used by non admin equivalent users
Fixed a problem using school components on Windows Vista, unnecessary runplugin no longer runs in
session zero
Remote desktop ScreenScrape advisory message no longer displayed under error conditions with
gdihook5
Fixes fix mouse click problems (especially with scale to fit). Problem also affected mouse wheel
Fix view/replay very large cursor (eg h*w=192*177)
Fix mouse move from client with multi monitor origin!= 0,0
Reinstalling within evaluation period no longer generates "Cannot read license file(8a) please check file
exists and is valid error
Fix for multithreading issue that has the potential to cause gpf in Tutor
Fixes in CRC 10.30 March 18th 2008
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Test Console Fixed a problem extracting tests in terminal services environment
Client Configuration: Fixed a UI anomaly that prevented the Logging option “log to File” from being
de-selected
Control Configuration: Fixed problem restricting access to Control / Share mode when viewing a client.
Show Replay file on Vista no longer errors and reports “invalid file”
Fixed a potential GPF when mouse over clients to use the Zoom function in thumbnail view
Restricted number of characters in Gateway Configurator to 15 characters to be consistent with Control
and Client Configurator
Fixed a problem with the client re-boot function where potentially an application with an open save
Dialog could cause the client to GPF.
Fixed a disconnect issue when remotely logging off a Vista client,
Fixed problem with the Control detecting a client disconnect when there is a remote command prompt
session open
Fixed problem associated with restoring a minimized view session which is receiving high volumes of
data due to intensive screen activity on the client PC
Fixed problem in the Control when selecting Groups, previously if a group was only partially visible in
the view window, attempting to select the group would select the group below
Fixed a potential problem when recoding replay files in a view session when error conditions occur.
Fixed Control name truncation in the "Client is already connected to Control" message.
Fix to use Windows + key combinations e.g + E to display explorer in view session
Reduced runplugin.exe CPU Usage
Fixes problem high CPU usage using School Interface in terminal server environments
Fixed problem where esc in view session sometimes sends ctrl-alt-del
Fixed problem Vista logoff on disconnect
Fixed problem in print capture where temporary printer incorrectly reported from previous control
connect
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Document created by Claudio Angel
Last Modified on March 6, 2018
Fixes in CRC 10.20F7 January 25 2008
• Fixes problem where LSP removed on upgrade Remote Control (when School components installed)
• Fixes ODBC configuration problem on upgrade (school components)
• Prevent re-installation of Evaluation version
• Fixes problem with re-generation of original evaluation key if uninstall/re-install before eval expires
• Instcfg.exe incorrectly selecting gateway component Control install
• Disable Control mode in Toolbar when set for control configuration
• Fix bug in SupportTool where client.CRC file was not be retrieved under certain circumstances
• Repair replaces sale key with Eval for Remote Control
• Fix remote login problem RPD and Remote Control on Vista
• OEM Deploy Uninstall fix
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Help button does not work in CRC Deploy, edit install parameters dialogue
• Assert at control when pressing reset in columns dialog
• File Remote Control not accessible in dna remote control
• Control asserts when hovering over vnc clients
• Increased length of the Remote Control command line string
• SupportTool now shows dbi info for system32 files for Win64
• Remote Control ADM template updated to incorporate latest product enhancements
Fixes in CRC 10.20F4 September 20th 2007
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Fixes potential Client Security vulnerability
Client log entry for connected control increased from 12 to 15 characters
Fixed problem associated with using Client Configuration option for User acceptance on Windows Vista
Clients
Fixes in CRC 10.20F3 September 4th 2007
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Fixes drag n drop text question type in Japanese
Fix for usb drive issue when plugging devices module missing
Fix for Vista client becoming a Show Leader
Fix lockup with multiple connect to vista client
Potential bsod fix when pcisys.ntk can't be updated
Fix set show leader from paused show
Fix assert group leader activation
Fix whiteboard leader and sending Tests after client name changed
Prevent gpf if invalid AD policy settings
Code can now read AD hklm policy
Code for NSSuseHKLM=1 (or 2) to use HKLM for compatibiity with CRC1002/nss852 and earlier
Support Tool includes Control/Tutor policy settings in registry.txt
Fix runplugin gpf caused by null computer name
Provision for Pre-activation of Control/Tutor programs
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Document created by Claudio Angel
Last Modified on March 6, 2018
Fixes in CRC 10.20 July 15th 2007
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Support provided for Send “Ctrl-Alt-Del” and block “Ctrl-Alt-Del” on Windows Vista. Note: requires
Vista Client PC to be re-started after install.
Hot Key combination "Ctrl-Alt-End" provided as an alternative method to end the show function.
(previously only available using the system tray icon)
Partial support provided for Blank client screen on Windows 2003, Vista and 64bit O/S. Previously the
client screen would not blank with no indication to the control user. In 10.20 the screen blanks but
remote control is only available by toggle on ScreenScrape mode. This will be handled automatically in
a future update.
Mouse movements are now sent to Control from Vista Client being viewed in watch mode. Fixes a
potential GPF when attempting to add a site without URL to the approved list.
Fixes a Control/Tutor crash in File Distribution when attempting to copy files into a directory that the
client does not have permissions to access
Fixes problem with File Transfer edit function attempting to edit file on local rather than Remote PC
Fixes Function key conflict with WinCC application
Lock students image now displays on multiple monitors
Lock image can now be set to use mapped drive or unc path. Note: Logged on user must have access
rights to the location.
Fixes problem displaying larger graphic files with the whiteboard on Vista Clients.
Fixed problems with Portable Tutor running Test Console.
Scripting Agent Syntax check function now reports script errors.
Fixes in CRC 10.02 March 19th 2007
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Support provided for Windows Vista
Potential BSOD that could occur under external error conditions that result in low kernel memory
conditions.
Video corruption in the view session using silent mode with multi-monitor configurations
Fixes intermittent Control GPF ""File CRCDLG.CPP, line 899, thread=View"". performing File
Transfer over HTTP where Client is set to min. encryption Twofish (128 bit).
Fixes Control GPF when changing locations of remote.CRC files
Removed restrictions preventing Remote Control client running on Windows 95
Fixes problem introduced in Remote Control 9.60 which caused some NT4 PC's to display error
message "Ole Main Thread Wnd Name" on shutdown.
Windows 98 first edition without IE5 no longer errors on loading client "missing export
SHLWAPI.DLL:StrRetToStrA."
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Document created by Claudio Angel
Last Modified on March 6, 2018
Fixes in CRC 10.00F1 November 28 2006
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Missing Icon added to Customize toolbar
Fixes problem with Client Update when selecting to cancel update of client with Gateway installed
Fix GPF in file distribution when clicking on client icons.
Fixed problem where under certain conditions the Client Help would fail to load
Terminal Server/Virtual PC Clients will now display in Thumbnail mode
Fixes problem where Control reports as already connected when connecting to clients set to use profile
priorities
Fixes obscure browse related problem causing Control program to lockup
VISTA Beta F1 Fixes
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Firewall exceptions now enabled on vista during installation
Improved behavior when logging off while connected / viewing although intermittent problems remain
in this area.
Now possible to restart client while using the client Configurator program
Can now use passwords, nt security, vars in disconnect dialog within client Configurator
Fixes in CRC 10.00 November 14th 2006
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Fix in Deploy when writing client parameters to registry
Resolved an issue with the Control {Client}{Login} function switching between clients in different
domains
Control {Client}{Login} function now works to clear locked desktop.
Co-Browser updated to refuse to load with systems running IE5 and below
Fixes a potential GPF when client disconnects while Control displays switch to Full Screen
confirmation Dialog
School Class Wizard dialog enhanced to display scroll bars to enable full path\filename for the selected
lesson plan.
Fixes a Client GDI resource leak when displaying custom logo (helpdesk.ico) and custom text while
control connected.
Boarder displayed when listing available lesson plans no longer becomes corrupted when re-size
window.
File Transfer now correctly displays file statistics when transferring in excess of 4Gbytes of files.
Fixed an intermittent client connection problem that could occur when a client is resumed from standby
mode.
Fix display problem viewing in screen scrape mode Control set to unlimited colors and client set to
16bitor 256
Co Browser fix where web sites set to auto update can result in updates incorrectly appearing on the
active tab.
File Transfer updated to correctly handles files in excess of 4 Gbytes
Co-Browser updated to handle bookmarks on Windows 9X clients
Co-Browser now reports duplicate bookmarks
Co-Browser warns Tutor if open a restricted web site.
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Document created by Claudio Angel
Last Modified on March 6, 2018
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Gateway Browse across multiple gateways using multiple gateway keys now returns full list of
available clients
Fixes a program Assert failure attempting to use the Announce function on non windows based client
PC's
Fixes an obscure file corruption problem that could potentially occur in file transfer
Fixes a Tutor problem browsing and connecting to clients at startup whereby Group lists can be lost.
Group Properties customization option removed from Control program
File Transfer , device not ready error message now translated
Client Configuration Security, User validation Active Directory Browse dialog columns now translated
Fixes in CRC 9.60.4 September 29th 2006
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Protection implemented against hostile agents sending killer packets to the Gateway.
Improvement in the Gateways handling of Duplicate MAC Address and IP Addresses. The Client now
sends all MAC Address data, allowing the Gateway to skip excluded MAC Addresses.
Updated clhook4.dll to resolve ATI Video Card BsoD issues.
Updated pluginiemodule.dll to resolve Runplugin Process using 100% CPU usage when a new Windows
profile is created during login.
Fixes in CRC 9.60
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Client Configurator now supports input of password > 15 characters
Eval period changed back to 30 day
Fixed a potential problem when power off a connected client with print captured enabled. Symptom:
Client program would fail to load on first re-boot following power off.
Fixes potential problems intermittent client disconnecting
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© CrossTec Corporation 500 NE Spanish River Blvd. • Suite 201 Phone 800.675.0729 • Fax 561.391.5820
Document created by Claudio Angel
Last Modified on March 6, 2018