IBM System Storage Support for Microsoft Volume Shadow Copy

IBM System Storage Support for Microsoft Volume Shadow
Copy Service and Virtual Disk Service
Version 4.6.0
Release Notes
Second Edition (December 2013)
This edition applies to version 4.6.0 of the IBM System Storage Support for Microsoft Volume Shadow Copy Service
and Virtual Disk Service and to all subsequent releases and modifications until otherwise indicated in a newer
publication. Newer document editions may be issued for the same product version in order to add missing
information or amend typographical errors. The edition is reset to 'First Edition' for every new product version.
© Copyright IBM Corporation 2013.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Contents
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Compatibility and requirements . . .
Supported operating systems . . .
Required software on the host . .
Supported VMware platforms . .
Supported storage systems . . .
Change log . . . . . . . . . .
Version 4.6.0 (September 2013) . .
Version 4.5.0 (June 2013) . . . .
Version 4.4.0 (February 2013) . . .
Version 4.3.0 (October 2012) . . .
Version 4.2.1 (March 2012) . . . .
Version 4.2.0 (November 2010) . .
Version 4.1.0 (June 2010) . . . .
Version 4.0.1 (October 2009) . . .
Version 3.4.1 (January 2009) . . .
Known issues . . . . . . . . .
Related information and publications .
Getting information, help, and service .
Notices
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Trademarks .
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© Copyright IBM Corp. 2013
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. 12
iii
iv
IBM System Storage Support for Microsoft Volume Shadow Copy Service and Virtual Disk Service
Overview
The IBM® System Storage® Support for Microsoft Volume Shadow Copy Service
(VSS) and Virtual Disk Service (VDS) for DS8000® and SAN Volume Controller is a
software module that runs as a service on Microsoft Windows Server.
The module automatically creates snapshots of Windows-based applications and
uses the Windows Server VSS framework for its management interface. It also uses
the DS8000 and SAN Volume Controller as the storage systems on which snapshot
data is stored and maintained.
You can download the IBM System Storage Support for Microsoft Volume Shadow
Copy Service and Virtual Disk Service at the IBM Fix Central website
(www.ibm.com/support/fixcentral/).
Compatibility and requirements
This section specifies the compatibility and requirements of version 4.6.0 of the
IBM System Storage Support for Microsoft Volume Shadow Copy Service and
Virtual Disk Service.
Supported operating systems
The IBM System Storage Support for Microsoft Volume Shadow Copy Service and
Virtual Disk Service version 4.6.0 can work with the following operating systems:
v
v
v
v
Microsoft
Microsoft
Microsoft
Microsoft
Windows
Windows
Windows
Windows
Server
Server
Server
Server
2003
2008
2008
2012
with Service Pack 2 (32-bit and 64-bit)
with Service Pack 2 (32-bit and 64-bit)
R2 with Service Pack 1 (64-bit)
(64-bit)
Required software on the host
The software that is required for the host system and the required hotfixes are both
necessary for the service to run effectively.
Multipath I/O
v 5.2.3790.4706 (srv03_sp2_qfe.100510 -16540) for Windows 2003
Note: To support Windows Servers that are owned by the Hyper-V server, enable
the Multipath I/O feature with the appropriate vender multipath driver only in the
Hyper-V server.
Storport Driver
v 5.2.3790.4485 (srv03_sp2_qfe.090330 -1212) for Windows 2003
Required hotfixes
The hotfixes listed here must be installed before you install the IBM System
Storage Support for Microsoft Volume Shadow Copy Service and Virtual Disk
Service.
v See Table 1 on page 2 for the Windows 2003 Service Pack 2 hotfixes.
© Copyright IBM Corp. 2013
1
v See Table 2 on page 3 for the Windows 2008 Service Pack 1 hotfixes.
v See Table 3 on page 3 for the Windows 2008 Service Pack 2 hotfixes.
v See Table 4 on page 4 for the Windows 2008 hotfixes.
Table 1. Hotfixes for Windows 2003 Service Pack 2
Hotfix ID
Description
Download site
KB919117
Adds support for GUID
partition table (GPT) volumes
that are larger than 2 terabytes
on a Windows Server
2003-based server cluster
http://support.microsoft.com/
kb/919117
KB932532
A Volume Shadow Copy import http://support.microsoft.com/
kb/932532
operation might generate an
error on a Windows Server
2003-based computer:
“VSS_E_NO_SNAPSHOTS_IMPORTED”
KB934016
Availability of Windows Server
2003 Post-Service Pack 2 COM+
1.5 test fix Rollup Package 12
http://support.microsoft.com/
kb/934016
KB934739
The Plug-and-Play subsystem
might not detect an external
storage device when it is
reconnected in Windows Server
2003
http://support.microsoft.com/
kb/934739
KB940349
Availability of a Volume Shadow http://support.microsoft.com/
Copy Service (VSS) update
kb/940349
rollup package for Windows
Server 2003 to resolve some VSS
snapshot issues
KB941276
A Windows Server 2003-based
computer stops responding
when the system is under a
heavy load and when the
Storport driver is being used
http://support.microsoft.com/
kb/941276
KB949391
The operation might fail when
one of the following are true:
http://support.microsoft.com/
kb/949391
v Volume Shadow Copy Service
(VSS) tries to delete hardware
support snapshots on a
computer that is running
Windows Server 2003
v Volume Shadow Copy Service
(VSS) tries to delete hardware
support snapshots on a
computer that is running an
x64 version of Windows XP
2
IBM System Storage Support for Microsoft Volume Shadow Copy Service and Virtual Disk Service
Table 1. Hotfixes for Windows 2003 Service Pack 2 (continued)
Hotfix ID
Description
Download site
KB951568
VSS-based backup operations
might fail if VSS tracing is
enabled on a Windows Server
2003-based computer that has
test fix 940349 applied
http://support.microsoft.com/
kb/951568
KB957778
VSS requester instances fail
when you start multiple VSS
requester instances with a VSS
hardware provider to delete
snapshots in Windows Server
2003
http://support.microsoft.com/
kb/957778
KB957910
A Windows Server 2003
http://support.microsoft.com/
SP2-based iSCSI boot server
kb/957910
cannot generate dump files if
the server uses a Storport virtual
miniport as the LUN controller
KB972623
A non-persistent snapshot
cleanup operation is stopped by
VSS if the VSS hardware
provider takes more than 3
minutes to complete this
operation on the following
computers:
v
http://support.microsoft.com/
kb/972623
Windows Server 2003
v Windows XP Professional x64
Edition
KB982109
Access to an MPIO-controlled
storage device fails after you
disconnect all data cables in
Windows Server 2003
http://support.microsoft.com/
kb/982109
Table 2. Hotfixes for Windows 2008 Service Pack 1
Hotfix ID
Description
Download site
KB959476
A VSS hardware snapshot
http://support.microsoft.com/
database keeps growing with
kb/959476
duplicated snapshot information
when it is updated for snapshot
creation/deletion in Windows
Server 2008
Table 3. Hotfixes for Windows 2008 Service Pack 2
Hotfix ID
Description
Download site
KB972135
Backups fail and Event ID 12293 http://support.microsoft.com/
is logged on a computer that is kb/972135
running Windows Server 2008
Overview
3
Table 3. Hotfixes for Windows 2008 Service Pack 2 (continued)
Hotfix ID
Description
Download site
KB2528357
Non-paged pool leak when you http://support.microsoft.com/
disable and enable some storage kb/2528357
controllers in Windows Server
2008
Table 4. Hotfixes for Windows Server 2008 R2
Hotfix ID
Description
Download site
KB975688
A snapshot may become
http://support.microsoft.com/
corrupted when the Volume
kb/975688
Shadow Copy Service (VSS)
snapshot providers take more
than 10 seconds to create it on a
computer that is running
Windows Server 2008 R2
KB2637197
CSV LUNs fail if you use a VSS
hardware provider to back up
virtual machines on a Windows
Server 2008 R2-based cluster
http://support.microsoft.com/
kb/2637197
KB2661794
MPIO does not remove a disk
that is on a failed path in
Windows Server 2008 R2
http://support.microsoft.com/
kb/2661794
KB2528357
Non-paged pool leak when you http://support.microsoft.com/
disable and enable some storage kb/2528357
controllers in Windows Server
2008 R2
Supported VMware platforms
The Volume Shadow Copy Service and Virtual Disk Service support specific
VMware server platforms.
The following VMware server platforms are supported in this version:
Table 5. Supported VMware platforms
VMware platform
Version
vSphere ESX Server
4.0, 4.1
vSphere ESXi Server
4.0, 4.1, 5.0, 5.1, 5.5
vCenter Server
4.0, 4.1, 5.0, 5.1, 5.5
Supported storage systems
The Volume Shadow Copy Service and Virtual Disk Service support the following
storage systems.
Table 6. Supported IBM storage systems
4
IBM Storage System
Microcode version
DS8000
6.x, 7.0, 7.1
IBM System Storage Support for Microsoft Volume Shadow Copy Service and Virtual Disk Service
Table 6. Supported IBM storage systems (continued)
IBM Storage System
Microcode version
®
Storwize V3500
6.4.1, 7.1
Storwize V3700
6.4.1, 7.1
Storwize V7000
6.1, 6.2, 6.3, 6.4, 6.4.1, 7.1
SAN Volume Controller
5.1, 6.1, 6.2, 6.3, 6.4, 6.4.1. 7.1
Storwize V7000 Unified
1.3, 1.4, 1.4.1
™
IBM Flex System V7000
6.4.1, 7.1
Change log
This section summarizes the changes made in different version releases of the IBM
System Storage Support for Microsoft Volume Shadow Copy Service and Virtual
Disk Service.
Version 4.6.0 (September 2013)
Version 4.6.0 adds support for the several storage systems and VMware platforms.
For information about all supported systems, see “Supported storage systems” on
page 4. For information on VMware platforms, see “Supported VMware platforms”
on page 4.
Additional changes in version 4.6.0
Ticket ID
Description
VPSD-258628
Fixed: Zero KB virtual machine disk (VMDK) files
might be left on the ESXi/vCenter datastore after
multiple snapshots were mounted via Raw Device
Mapping (RDM) and then deleted. The zero KB VMDK
files occupied the positions of the normal (non-zero KB)
VMDK files.
Version 4.5.0 (June 2013)
Version 4.5.0 included two notable changes.
See Table 7 for a description of the changes.
Table 7. Additional changes in version 4.5.0
Ticket ID
Description
VPSD-250031
Fixed: Cascading FlashCopy volumes are mapped to the
wrong host after deleting shadows when the
backgroupCopy is zero.
VPSD-251973
Fixed: The Devicepath cannot be parsed into the VDisk
ID in hosts without SDDDSM.
Overview
5
Version 4.4.0 (February 2013)
Version 4.4.0 included one notable change.
See Table 8 for a description of the change.
Table 8. Additional changes in version 4.4.0
Ticket ID
Description
VPSD-246573
VDS provider is not automatically registered after
installation.
Version 4.3.0 (October 2012)
Version 4.3.0 included three notable changes.
See Table 9 for a description of the changes.
Table 9. Additional changes in version 4.3.0
Build ID
Description
121018
Support for Storwize V3500 and Storwize V3700 code level 6.4.1.22
120907
Support for the SAN Volume Controller/Storwize V7000/Storwize
V7000 Unified cascading/multi-target FlashCopies with zero copy rate
in a Microsoft cluster environment.
Clean up of snapshot IDs of dependant FlashCopies whose target
volume has already been put back to free pool: ibmvcfg.exe tool.
120729
Support for SAN Volume Controller and Storwize V7000 code level
6.4.0.0/6.4.1.17
Support for DS8000 CIMOM version 6.3.x
Upgraded to Java™ 7.0
Version 4.2.1 (March 2012)
Version 4.2.1 included two notable changes.
See Table 10 for a description of the changes.
Table 10. Additional changes in version 4.2.1
Build ID
Description
1207
Support for SAN Volume Controller and Storwize V7000 code level
6.3.0.62.
VMware ESXi 5.0 support for MS Windows Server.
Support for Storwize v7000 Unified 1.3 environment.
Support for DS8000 CIMOM version 6.2.x in code bundle 86.20.103.0.
0816
Pre-test snapshot to find a suitable free target volume and adjustable
time length for disk rescan injection: ibmvcfg.exe tool.
Support for Hyper-V on Windows Guest operating system.
Support SAN Volume Controller microcode level 6.2.x.
6
IBM System Storage Support for Microsoft Volume Shadow Copy Service and Virtual Disk Service
Version 4.2.0 (November 2010)
Version 4.2.0 included the following changes:
v VMware ESX 4.x and ESXi 4.x server support for Microsoft Windows Server
System.
v Support for SAN Volume Controller 6.1 and Storwize V7000.
Version 4.1.0 (June 2010)
Version 4.1.0 included the following changes:
v FlashCopy® Manager support for version 2.2.
v Support for Cascading/Multi-FlashCopy instant restore for SAN Volume
Controller.
v Support for Cascading/Multi-FlashCopy downstream deletion for SAN Volume
Controller.
Version 4.0.1 (October 2009)
Version 4.0.1 included the following changes:
v Microsoft Windows Server 2008 R2.
v Support for FlashCopy Manager.
v Support for Virtual Disk Service (VDS) for SAN Volume Controller.
v Enhancement in IBMvcfg.exe for list reserved, list that is assigned, and <-1>
verbose to detail all listings.
v Support for SAN Volume Controller 5.1 cascading/multi-target FlashCopy
restore with Space efficient and fully allocated volumes.
v Support diskshadow - Resync.
Version 3.4.1 (January 2009)
Version 3.4.1 included the following changes:
v Microsoft Windows Server 2008 32-bit and 64-bit.
v GUID Partition Disks.
v Incremental FlashCopy support
v Extended the size of LUN for Diskraid.
v Support for DS embedded CIMOM.
v IBM System Storage Virtual Disk Service Provider can support Windows 2008
Hyper-V.
Overview
7
Known issues
The known issues that are in version 4.6.0 of the IBM System Storage Support for
Microsoft Volume Shadow Copy Service and Virtual Disk Service are summarized
here.
Ticket ID
Description
VPSD-245364
Microsoft DPM creates the FlashCopy for the shared
source volume. In case SEV and copy rate are zero, the
cascading FlashCopy is created unexpectedly. The
deletion of cascading FlashCopy(s) causes target
volumes to error.
Workaround: Set the background copy rate above zero
when you use the space efficient volume in Microsoft
DPM.
8
VPSD-258619
When using the IBM VSS Hardware Provider in a
Windows Hyper-V Live Migration environment,
FlashCopy fails on any guest operating system where
the cluster owner and Hyper-V host are not on the
same node.
VPSD-258648
Supports only NTFS volume.
VPSD-258649
When you create a Shadow Copy for dynamic disk on
Windows 2003, the Shadow Copy must be
"transportable" type.
VPSD-258650
Import operation for GPT + Dynamic disk is not
supported on Windows 2003.
VPSD-258651
Incremental FlashCopy does not support dynamic disks
with concatenate volumes either spanned or striped,
and does not support multi-target volumes for the same
source disk.
VPSD-258652
Drops support of DS6000, SAN Volume Controller 4.3.1
and earlier, and DS8000 CIM agent version 5.3 and
earlier
VPSD-258653
Supports only embedded CIM Agent.
VPSD-258654
For DS8000 restore operation, space efficient volume or
backgroundCopy of zero is not supported.
VPSD-258655
For the SAN Volume Controller/Storwize V7000
cascading/multi-target FlashCopies with zero copy rate,
after restoring one of the FlashCopy mappings, the
current and newer FlashCopy relationships are
withdrawn. The current target volume and newer
FlashCopy volumes are returned to the free pool.
IBM System Storage Support for Microsoft Volume Shadow Copy Service and Virtual Disk Service
Ticket ID
Description
VPSD-258656
For the SAN Volume Controller/Storwize V7000
cascading/multi-target FlashCopies with zero copy rate,
after deleting one of the FlashCopy mappings, the
current and earlier FlashCopy relationships are
withdrawn. The current target volume and earlier
FlashCopy volumes are returned to the free pool. The
snapshot IDs of earlier FlashCopy volumes stay in host
until the next snapshot/restore is run. Alternatively,
ibmvcfg.exe cleanupDependentMaps can be used to clean
up the snapshot IDs of earlier FlashCopy volumes
manually.
VPSD-258657
Before using the IBM Virtual Disk Service, the
prerequisite Java JRE 7.0 application must be installed.
For example, ibm-java-jre-70-win-i386.exe or
ibm-java-jre-70-win-x86_64.exe.
VPSD-258658
Starting from version 4.4.0, IBM Virtual Disk Service
provider is not automatically registered after
installation. To manually register IBM Virtual Disk
Service provider, issue the regsvr32 ibmvds.dll
command under the directory of the IBM Volume
Shadow Copy Service provider.
Related information and publications
You can find more information and publications that are related to the IBM System
Storage Support for Microsoft Volume Shadow Copy Service and Virtual Disk
Service.
v IBM Flex System Information Center
v IBM Storwize V3500 Information Center
v IBM Storwize V3700 Information Center
v IBM Storwize V7000 Information Center
v IBM Storwize V7000 Unified Information Center
IBM System Storage SAN Volume Controller Information Center
IBM System Storage DS8000 Information Center
VMware ESXi and ESX Information Center
VMware Product Support for VMware vSphere, including support for ESX, ESXi,
and vCenter.
v VMware knowledgebase
v Microsoft MSDN web page for Volume Shadow Copy Service
v Microsoft Windows Server Troubleshooting Center
v
v
v
v
Getting information, help, and service
If you need help, service, technical assistance, or want more information about IBM
products, you can find various sources to assist you. You can view the following
websites to get information about IBM products and services and to find the latest
technical information and support.
v IBM website (ibm.com®)
Overview
9
v IBM Support Portal website (www.ibm.com/storage/support)
v IBM Directory of Worldwide Contacts website (www.ibm.com/planetwide)
10
IBM System Storage Support for Microsoft Volume Shadow Copy Service and Virtual Disk Service
Notices
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IBM may not offer the products, services, or features discussed in this document in
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Changes are periodically made to the information herein; these changes will be
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and/or changes in the product(s) and/or the program(s) described in this
publication at any time without notice.
© Copyright IBM Corp. 2013
11
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Such information may be available, subject to appropriate terms and conditions,
including in some cases, payment of a fee.
The licensed program described in this document and all licensed material
available for it are provided by IBM under terms of the IBM Customer Agreement,
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Any performance data contained herein was determined in a controlled
environment. Therefore, the results obtained in other operating environments may
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12
IBM System Storage Support for Microsoft Volume Shadow Copy Service and Virtual Disk Service
Other company, product, and service names may be trademarks or service marks
of others.
Notices
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IBM System Storage Support for Microsoft Volume Shadow Copy Service and Virtual Disk Service
Printed in USA