Doro PhoneEasy® 609
Charge the phone
Quick Start Guide
1. Earpiece
2. Scroll buttons
3. Left/right selection
4. Call button
5. Top 10
6. Torch shortcut
7. Voicemail
8. International prefix
9. Microphone
10. Silent /
Input method
11. Camera shortcut/
Take a picture
12. Message shortcut
13. End call /
Power on/off
14. Charging socket
15. Headset socket
16. Phone indicators
17. Camera flash/Torch
18. Camera
19. Loudspeaker
20. Assistance button
21. Lanyard hold
(not included)
Note! All illustrations are for illustrative
purposes only and may not accurately depict
the actual device. The items supplied with
your phone might vary depending on the
software and accessories available in your
region or offered by your service provider.
You can obtain additional accessories
from your local Doro dealer. The supplied
accessories provide the best performance
with your phone.
Full user manual
For the full user manual, useful links and
more information please visit www.doro. or contact our Helpline.
SIM card, memory card and battery
Remove the battery
Be careful not to
damage your fingernails
when you remove the
battery cover. Do not
bend or twist the battery
cover excessively as it may
be damaged.
2. Insert the SIM card.
Remove the battery if
it is already installed.
Locate the SIM card
holder and gently slide the
card in the holder.
This device accepts mini SIM
or 2FF SIM card.
3. Insert the SD card
Locate the SD card
holder and gently slide
the card in the holder.
The device works with
or without a SD card
installed. Compatible card
type: microSD, microSDHC.
4. Replace the battery
Insert the battery by
sliding it into the battery
compartment with the
contacts facing upwards to
the left. Replace the battery
Receive a call
Only use batteries, charger and accessories
that have been approved for use with
this particular model. Connecting other
accessories may be dangerous and may
invalidate the phone’s type approval and
1. Open the flip and press
to answer,
or press Silent to switch off the ring signal
and then Reject/close the flip to reject the
call (busy signal).
Alternately, press
to reject the call
2. Press
/close the flip to end the call.
When the battery is running low,
displayed and a warning signal is heard.
• Connect the mains adapter to the wall
socket and to the charging socket y.
Volume control
to adjust the sound volume
during a call. The volume level is indicated on
the display.
Turn the phone on and off
Silent is a fixed profile with keypad tone,
message tone and ring tone disabled, while
vibration, tasks and alarm are unchanged.
• Press and hold # to activate and to
deactivate silent.
1. Press and hold the red button
the phone to turn it on/off. Confirm with
Yes to power off.
2. If the SIM card is valid but protected with a
PIN code (Personal Identification Number),
PIN is displayed. Enter the PIN code and
press OK. Delete with Clear.
Note! If PIN and PUK codes were not
provided with your SIM card, please contact
your service provider.
Tip: It is recommended to remove the
protective plastic film from the display to
enhance the visibility.
Attempts: # shows the number of PIN
attempts left. When no more attempts
remain, PIN blocked is displayed. The SIM
card must now be unlocked with the PUK
code (Personal Unblocking Key).
1. Enter the PUK code and confirm with OK.
2. Enter a new PIN code and confirm with OK.
3. Re-enter the new PIN code and confirm
with OK.
Start-up wizard
When starting the telephone for the first time,
you can use the start-up wizard to set some
basic settings.
Tip: You can run the start-up wizard later if
you want.
Step-by-step instructions
Call options
During a call the soft keys (
to additional functions.
) give access
Speed dial
Use 0 and 2–9 to speed dial an entry from
• Press and hold the corresponding button
to dial.
Add speed dial numbers
1. Press Menu â Settings â Phonebook â
Speed dial.
2. Select 0 â Add and select an entry from
the phonebook.
3. Press OK to confirm.
4. Repeat to add speed dial entries for
buttons 2–9.
SOS calls
As long as the phone is switched on, it is
always possible to place an SOS call by
entering the main local emergency number
for your present location followed by
The arrow (â) indicates next action in stepby-step instructions. To confirm an action,
press OK. To select an item, scroll or highlight
the item using
and then press OK.
Enter text
• Press a numerical key repeatedly until
the desired character is shown. Wait a
few seconds before entering the next
• Press * for a list of special characters.
Select the desired character with
and press OK to enter it.
• Use
to move the cursor within the
• Press # to cycle upper case, lower case
and numerals.
• Press and hold # to change writing
Predictive text
ICE (In Case of Emergency)
In the event of a trauma, it is critical to
have this information as early as possible
to increase the chances of survival. Add ICE
contact to improve your own safety. First
responders can access additional information
such as medication and next of kin from your
phone in case of an emergency. All fields are
optional, but the more information provided
the better.
1. Press Menu â Phonebook â ICE.
2. Use
to scroll the list of entries.
3. Press Edit to add or edit information in
each entry. Delete with Clear.
4. Press Save when done.
• Press Menu â ICE.
The assistance button allows easy access to
contact your predefined help numbers should
you need help. Make sure that the assistance
function is activated before use. See the
full manual on how to activate, how to enter
recipients in the numbers list, and how to edit
the text message.
Make an assistance call
1. When help is needed, press and hold the
assistance button for 3 seconds, or press
it twice within 1 second.
The assistance call begins after a delay of
5 seconds. In this time you can prevent a
possible false alarm by pressing
2. An assistance text message (SMS) is sent
to all recipients.The first recipient in the
list is dialled. If the call is not answered
within 25 seconds, the next number is
dialled. Dialling is repeated 3 times or
until the call is answered, or until
When an assistance call is activated the
phone is pre-set to handsfree mode. Do
not hold the device near your ear when
the handsfree mode is in use, because the
volume may be extremely loud.
• Press Menu â Settings â Assistance.
Call log
Received, missed, and dialled calls are saved
in a combined call log. 20 calls of each type
can be stored in the log. For multiple calls
related to the same number, only the most
recent call is saved.
1. Press
2. Use
to scroll through the call log.
= Received call
= Dialled call
= Missed call
3. Press
to dial, or Options.
In some languages you can use the Smart
ABC (eZiType™) input method which uses a
dictionary to suggest words.
1. Press Menu â Settings â Messages â
Predictive text.
2. Select On to enable, or Off to disable.
3. Press OK to confirm.
Create and send text messages
1. Press shortcut button
or press Menu â Messages â Create new
â SMS.
2. Write your message, see Enter text, then
press To.
3. Select a recipient from Phonebook.
Alternatively, select Enter number to add
recipient manually and press Done.
4. Select Add to add more recipients.
You can modify the recipients by selecting
one and press Options â Edit/Delete/
Delete all.
5. When done, press Send.
Create and send picture messages
Both you and the recipient must have subscriptions that support picture message. The
settings for picture message are supplied by
your service provider and can be sent to you
automatically via text message.
Change language, time and date
The default language is determined by the
SIM card.
Make a call
1. Enter the phone number including the
area code. Delete with Clear.
2. Press
to dial. Press Abort to cancel
the call.
3. Press
to end the call.
Note! For international calls, always use +
before the country code for best operation.
Press * twice for the international prefix +.
Call from the phonebook
1. Press Name to open the phonebook.
2. Use
to scroll through the
phonebook, or quick search by pressing
the key corresponding to the first letter of
the name.
3. Press Options â Call, alternatively, press
to dial the selected entry, or press
Back to return to standby.
The Phonebook can store 300 entries with 3
phone numbers in each entry.
Add contact
1. Press Menu â Phonebook â
-New contact- â Add.
2. Enter a
Name for the contact, see
Enter text. Delete with Clear.
3. Use
to select Mobile,
Home or Office, and enter the
phone number(s) including the area code.
4. When done, press Save.
1. Press shortcut button
or press Menu â Messages â Create new
â MMS.
2. Write your message, see Enter text.
3. Press Options â Add picture:
• My pictures to select a file.
• Take picture to use the camera to take a
Note! To keep best picture quality, send only
one picture per message.
You can also Add sound, Add video, and
Preview MMS using the Options menu.
4. Press Options â Add subject and enter
your subject, then press Done.
5. Press Options â To and select recipient
from Phonebook.
Alternatively, select Enter number to add
recipient manually and press Done.
6. Press Add to add more recipients.
7. Press Send to send.
• Press Menu â Settings â Messages.
1. Press shortcut button
Alternatively press Menu â Camera.
2. Press
to take the photo.
3. Press Options or press Back to take a new
photo (if you do not make any selection
the picture is saved).
• Press Menu â Settings â Camera.
Reset settings
Medical units
1. Press Menu â Settings â Security.
2. Select Reset settings to reset the phone
settings. All the changes that you have
made to the phone settings will be reset to
default settings.
3. Enter the phone code and press OK to
Tip: The default phone code is 1234.
Reset all
1. Press Menu â Settings â Security.
2. Select Reset all to delete phone settings
and content such as contacts,number
lists and messages (SIM memory is not
3. Enter the phone code and press OK to
Tip: The default phone code is 1234.
The use of equipment that transmits radio signals, for example,
mobile phones, can interfere with insufficiently protected
medical equipment. Consult a doctor or the manufacturer of the
equipment to determine if it has adequate protection against
external radio signals, or if you have any questions. If notices
have been put up at health care facilities instructing you to turn
off the unit while you are there, you should comply. Hospitals
and other health care facilities sometimes use equipment that
can be sensitive to external radio signals.
Implanted medical devices
To avoid potential interference, manufacturers of implanted
medical devices recommend a minimum separation of
15 cm between a wireless device and the medical device.
Persons who have such devices should:
• Always keep the wireless device more than 15 cm from the
medical device.
• Not carry the wireless device in a breast pocket.
• Hold the wireless device to the ear opposite the medical device.
If you have any reason to suspect that interference is taking
place, turn the phone off immediately. If you have any
questions about using your wireless device with an implanted
medical device, consult your health care provider.
Areas with explosion risk
Always turn off the unit when you are in an area where there
is a risk of explosion. Follow all signs and instructions. There
is a risk of explosion in places that include areas where you
are normally requested to turn off your car engine. In these
areas, sparks can cause explosion or fire which can lead to
personal injury or even death.
Turn off the unit at filling stations, and any other place that
has fuel pumps and auto repair facilities.
Phone cannot be switched on
You can connect wirelesses to other
Bluetooth® compatible devices such as
headsets or other phones.
Battery charge low
When you are not using Bluetooth® connectivity, turn off Activate or Visibility. Do not
pair with an unknown device.
Activate Bluetooth®
1. Press Menu â Settings â Bluetooth â
Activation â On.
2. Press OK to confirm.
Search device
1. Press Menu â Settings â Bluetooth â
Search device.
2. Select a device from the list and press
Bond to connect. If Bluetooth® is not
enabled, press Yes to activate.
3. Press OK to confirm.
Tone setup
1. Press Menu â Settings â Sound â
Tone setup â Ringtone.
2. Use
to select one of the available
melodies, the melody will be played.
3. Press OK to confirm or Back to discard
Battery incorrectly installed
Failure to charge the battery
Battery or charger damaged
Battery recharged in temperatures < 0°C or > 40°C
Charger incorrectly
connected to phone or power
Connect the power adapter
and charge the battery.
Check the installation of the
Check the battery and charger.
Improve the charging
Check the charger
PIN code not accepted
Wrong PIN code entered too Enter the PUK code to change
the PIN code, or contact the
many times
service provider.
SIM card error
Check the condition of the
SIM card. If it is damaged,
contact the service provider.
Check the installation of the
SIM card incorrectly installed SIM card. Remove the card
and reinstall it.
Wipe the contact surfaces
SIM card dirty or damp
of the SIM card with a clean
SIM card damaged
Failure to connect to network
SIM card invalid
No coverage of GSM service
Contact the service provider.
Contact the service provider.
Failure to add a contact
Phonebook memory full
Failure to set a function
Function not supported or
subscribed from network
Delete contacts to free up
Contact the service provider.
Text size
You can customise the text size for the menu
and messages.
1. Press Menu â Settings â Display â
Text size:
• Normal or Large.
2. Press OK to confirm.
You can customise the brightness settings.
The higher value, the better contrast.
1. Press Menu â Settings â Display â
• Level 1-3.
2. Press OK to confirm.
1. Press Menu â Alarm â On.
2. Enter the alarm time using the keypad and
press OK to confirm.
• Select Single, for a single occurrence,
• Select Repeated, for a repeated alarm.
Scroll through the list of days and
press On or Off to enable or to disable
the alarm for each day.
3. When done, press Save.
4. When the alarm goes off a signal will
sound. Press Stop to turn off the alarm or
press Snooze to repeat the alarm after 9
Note! The alarm will work even when the
phone is switched off. Do not power on if
wireless phone use is prohibited or when it
may cause interference or danger.
1. Press Menu â Torch.
2. Select Off to turn off.
Tip: Press and hold shortcut button
turn on the torch. Release to turn off.
The unit and the accessories can contain small parts.
Keep all of the equipment out of the reach of small
The mains adapter is the disconnect device between
the product and mains power. The mains socket outlet
must be close to the equipment and easily accessible.
Network services and costs
Your device is approved for use on the
GSM 900/1800/1900 MHz networks. To use the device, you
need a subscription with a service provider.
Using network services may result in traffic costs. Some
product features require support from the network, and you
may need to subscribe to them.
Operating environment
Follow the rules and laws that apply wherever you are, and
always turn off the unit whenever its use is prohibited or can
cause interference or hazards. Only use the unit in its normal
user position.
This unit complies with guidelines for radiation when it is
used either in a normal position against your ear, or when
it is at least 1.5 cm from your body. If the unit is carried
close to your body in a case, belt holder or other holder,
these holders should not contain any metal, and the product
should be placed at the distance from your body specified
above. Make sure that the distance instructions above are
followed until the transfer is complete.
Parts of the unit are magnetic. The unit can attract metal objects.
Do not keep credit cards or other magnetic media near the unit.
There is a risk that information stored on them can be erased.
Follow the restrictions that apply to the use of radio
equipment near places where fuel is stored and sold,
chemical factories and places where blasting is in progress.
Areas with risk for explosion are often – but not always –
clearly marked. This also applies to below decks on ships;
the transport or storage of chemicals; vehicles that use
liquid fuel (such as propane or butane); areas where the air
contains chemicals or particles, such as grain, dust or metal
Li-ion battery
This product contains a Li-ion battery. There is a risk of fire
and burns if the battery pack is handled improperly.
Danger of explosion if battery is incorrectly replaced. To
reduce risk of fire or burns, do not disassemble, crush,
puncture, short external contacts, expose to temperature
above 60° C (140° F), or dispose of in fire or water.
Recycle or dispose of used batteries according to the local
regulations or reference guide supplied with your product.
Protect your hearing
This product is guaranteed for a period of 12 months from
the date of purchase. In the unlikely event of a fault occurring
during this period, please contact the place of purchase.
Proof of purchase is required for any service or support
needed during the guarantee period.
This guarantee will not apply to a fault caused by an accident
or a similar incident or damage, liquid ingress, negligence,
abnormal usage, non-maintenance or any other circumstances
on the user’s part. Furthermore, this guarantee will not apply
to any fault caused by a thunderstorm or any other voltage
fluctuations. As a matter of precaution, we recommend disconnecting the charger during a thunderstorm.
Batteries are consumables and are not included in any
guarantee. This guarantee does not apply if batteries other than
DORO original batteries are used.
© 2015 Doro AB. All rights reserved.
Bluetooth® is a registered trademark of Bluetooth SIG, inc.
eZiType™ is a trademark of Zi Corporation.
vCard is a trademark of the Internet Mail Consortium.
microSD is a trademark of SD Card Association.
The contents of this document are provided “as is”. Except as
required by applicable law, no warranties of any kind, either
express or implied, including, but not limited to, the implied
warranties of merchantability and fitness for a particular
purpose, are made in relation to the accuracy, reliability or
contents of this document. Doro reserves the right to revise
this document or withdraw it at any time without prior notice.
Other product and company names mentioned herein may
be the trademarks of their respective owners.
Any rights not expressly granted herein are reserved. All other
trademarks are property of their respective owners.To the
maximum extent permitted by applicable law, under no circumstances shall Doro or any of its licensors be responsible for any
loss of data or income or any special, incidental, consequential or
indirect damages howsoever caused.
Doro does not provide a warranty for or take any responsibility for the functionality, content, or end-user support of
third-party apps provided with your device. By using an app, you
acknowledge that the app is provided as is. Doro does not make
any representations, provide a warranty, or take any responsibility for the functionality, content, or end-user support of
third-party apps provided with your device.
Content copyright
The unauthorised copying of copyrighted materials is
contrary to the provisions of the Copyright Laws of the United
States and other countries. This device is intended solely for
copying non-copyrighted materials, materials in which you
own the copyright, or materials which you are authorised or
legally permitted to copy. If you are uncertain about your right
to copy any material, please contact your legal advisor.
Excessive exposure to loud sounds can
cause hearing damage.
Exposure to loud sounds while driving may
distract your attention and cause an accident.
Listen to a headset at a moderate level, and do not hold
the device near your ear when the loudspeaker is in use.
Emergency calls
Mobile phones use radio signals, the mobile phone
network, the terrestrial network and user-programmed
functions. This means that connection cannot be
guaranteed in all circumstances. Therefore, never rely
only on a mobile phone for very important calls such as
medical emergencies.
Radio signals can affect electronic systems in motor vehicles
(for example, electronic fuel injection, ABS brakes, automatic
cruise control, air bag systems) that have been incorrectly
installed or are inadequately protected. Contact the manufacturer or its representative for more information about your
vehicle or any additional equipment.
Do not keep or transport flammable liquids, gases or
explosives together with the unit or its accessories.
For vehicles equipped with air bags: Remember that air bags
fill with air with considerable force. Do not place objects,
including fixed or portable radio equipment in the area above
the airbag or the area where it might expand. Serious injuries
may be caused if the mobile phone equipment is incorrectly
installed and the airbag fills with air.
It is prohibited to use the unit in flight. Turn off the unit before
you board a plane. Using wireless telecom units inside a
plane can pose risks to air safety and interfere with telecommunications. It may also be illegal.
Your unit is a technically advanced product and should be treated
with the greatest care. Negligence may void the warranty.
• Protect the unit from moisture. Rain/snowfall, moisture and
all types of liquid can contain substances that corrode the
electronic circuits. If the unit gets wet, you should remove
the battery and allow the unit to dry completely before you
replace it.
• Do not use or keep the unit in dusty, dirty environments.
The unit’s moving parts and electronic components can be
• Do not keep the unit in warm places. High temperatures
can reduce the lifespan for electronic equipment, damage
batteries and distort or melt certain plastics.
• Do not keep the unit in cold places. When the unit warms up
to normal temperature, condensation can form on the inside
which can damage the electronic circuits.
• Do not try to open the unit in any other way than that which is
indicated here.
• Do not drop the unit. Do not knock or shake it either. If it is
treated roughly the circuits and precision mechanics can be
• Do not use strong chemicals to clean the unit.
The advice above applies to the unit, battery, mains adapter
and other accessories. If the phone is not working as it
should, please contact the place of purchase for service.
Don’t forget the receipt or a copy of the invoice.
GSM 900/1800/1900 MHz
126 mm x 51 mm x 13 mm
94 g (including battery)
3.7V/800 mAh Li-ion battery
Min: 0°C (32°F) Max: 40°C (104°F)
Charging ambient
Min: 0°C (32°F) Max: 40°C (104°F)
Min: -20°C (-4°F) Max: 60°C (140°F)
Hearing aid
This device should work with most hearing aid equipment
in the market. However, full compatibility with all equipment
can not be promised.
Specific Absorption Rate (SAR)
This device meets applicable international safety requirements for exposure to radio waves. The highest SAR value
under the ICNIRP guidelines for use of the device at the ear
is 0.XXX W/kg measured over 10 g tissue.
The maximum limit according to ICNIRP is 2.0 W/kg
measured over 10 g tissue.
Declaration of Conformity
Doro hereby declares that Doro PhoneEasy® 609 conforms
to the essential requirements and other relevant regulations
contained in the Directives 1999/5/EC (R&TTE) and
2002/95/EC (RoHS). A copy of the Declaration of Conformity
is available at
PhoneEasy 609 (1011)
Version 1.0