TDK Velocd Installation and User Manual


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TDK Velocd Installation and User Manual | Manualzz

V13

CONGRATULATIONS!

Thank you for purchasing your veloCD ReWriter, a reliable, high performance CD rewriter, recorder, and reader. We appreciate the confidence you have shown in us.

The key to the superior performance of the veloCD burner is the inclusion of buffer underrun write assurance technology, which eliminates buffer underrun errors. These errors – which are fatal to the writing process – result from momentary interruptions in the data flowing to the write laser. They typically occur when the user tries to perform another task during the writing process or when the source cannot supply data fast enough to the writer.

To prevent buffer underrun errors, the veloCD continuously monitors the status of its built-in buffer memory. When a buffer underrun error is about to occur, the veloCD suspends recording until the buffer is refilled. To continue recording at the appropriate place, the veloCD drive compares the recorded data with the data in its buffer memory and synchronises adjacent frames. With this technique, the drive restarts recording at the precise position where writing was originally suspended.

FCC NOTICE

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee interference will not occur in a particular installation. If this equipment causes harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

Any changes or modifications should be approved by the party responsible for compliance of

FCC Rules, otherwise, the user loses authority to operate the equipment.

The laser beam emitted from the optical pickup is invisible. Accordingly:

Do not open the optical pickup housing.

Obtain service only from TDK-authorized personnel.

CAUTION: Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

LASER INFORMATION

These products have been designed and manufactured according to IEC 825-1 on the Safety of Laser products. This product comes under "Class 1 Laser Products." A Laser Caution Marking is attached on the top of the internal drive model: "Caution: Invisible laser radiation when open. Avoid direct exposure to beam."

CAUTION: To disconnect the CD-R drive from an electrical current, pull out the AC power cord.

TABLE OF CONTENTS

SECTION 1 : YOUR veloCD ReWRITER 1

About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

What your veloCD ReWriter Does . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

What You Can Do with the veloCD ReWriter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

What's in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Save Your Box! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 veloCD ReWriter Features and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

SECTION 2 : INSTALLING YOUR veloCD ReWRITER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Open the Computer and Prepare for Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Determine Your Existing IDE Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Quickstart Installation—For Experienced PC Users Only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Select an IDE Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

About Cable Select . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Set the Drive’s Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Install the veloCD ReWriter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Mount the veloCD ReWriter in the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Make Sure the Drive Is Recognized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Enable DMA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

SECTION 3 : INSTALLING AND USING SOFTWARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Install Device Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

TDK CD Blender Recording Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

NAVIGATION

OPTION 1: Toggle between the TABLE OF CONTENTS and specific topics.

1. Clicking on the desired SECTION heading takes you to its location

2. Clicking on a page number within the manual takes you back to the T able of Contents.

OPTION 2:

Utilize Adobe Acrobat’s Bookmark palette.

1. Click the Navigation Pane and select the Bookmark T ab.

2. Click the desired subject entry to go to its page within the manual.

SECTION 4 : USING YOUR veloCD ReWRITER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

What Media to Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Tray Loading and Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

SECTION 5 : MAINTENANCE AND TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Upgrading Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Troubleshooting

Troubleshooting: General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Troubleshooting: Read . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Troubleshooting: Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Troubleshooting: Writing Discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

SECTION 6 : FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

APPENDIX A : veloCD ReWRITER SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

APPENDIX B : TECHNICAL SUPPORT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

How to Contact Us . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Before You Contact Us . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Returns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

SECTION

1

YOUR veloCD ReWRITER

ABOUT THIS MANUAL

Carefully read this manual and keep it handy for easy reference. Use the manual for installation, operation and troubleshooting. All the information you need to successfully install, operate and troubleshoot your drive is included. If you can’t solve a problem, however, please contact us. (See

Appendix B: Technical Support for the different ways you can contact us.) You will be connected to our technical support engineers.

PRECAUTIONS

Like the rest of your computer system, your veloCD ReWriter requires care in its installation and use.

Keep the area around your drive clean from dust, smoke and other contaminants.

Do not allow moisture or liquids, including water or cleaning fluids, to touch the drive.

Thinner, benzene, or alcohol-based solvents can mar your drive’s surface.

Do not drop or jolt the drive.

Do not attempt to open the drive and service it yourself. Dismantling the drive may expose you to harmful electrical voltages or the laser beam and will invalidate your warranty. For your safety, entrust service to TDK-authorized service personnel only.

• Do not insert dirty, warped, poorly balanced or cracked discs into the drive. Use industry- standard discs.

WHAT YOUR VELOCD REWRITER DOES

The veloCD ReWriter is a CD-ReWritable drive that provides professional quality CD writing, rewriting and reading.

The veloCD ReWriter is fully MMC-compliant, supporting writing features such as Disc-at-Once,

Track-at-Once, and Session-at-Once, as well as variable and fixed packet writing. And it supports the UDF writable file system implemented through packet writing.

The veloCD ReWriter supports running OPC, and is compatible with Windows Plug and Play.

Flash memory allows upgrading the veloCD ReWriter to the latest firmware revision

(available from www.tdk.com/support) without opening the drive.

SECTION 1 : Your veloCD ReWriter

1

NOTE: Most new CD-ROM drives can read CD-RW discs.

Many older drives may not be able to read CD-RW discs.

WHAT YOU CAN DO WITH THE veloCD ReWRITER:

Record audio onto CD-R or CD-RW media.

Play music CDs.

Save photos, video and other images on CD-R or CD-RW media.

Periodically back up your computer's hard drive data files.

Publish your own databases, catalogs and promotional material on inexpensive CD-R discs, then distribute to customers and colleagues.

Master new software programs on CD.

SAVE

SAVE YOUR BOX!

Be sure to save the box after you have installed your TDK veloCD ReWRITER.

The box and its packaging material were designed and drop tested to ensure that your veloCD ReWRITER can endure rough treatment and still arrive in working order.

If you ever need to ship your drive back to us, it's best to send it packaged in the original box.

We cannot assume liability for any damage your drive sustains during shipment. Therefore, please ship your drive in the safest manner possible.

WHAT'S IN THE BOX

Included with your veloCD ReWriter drive:

CD-RW drive

4 mounting screws

Emergency Eject Tool

1 piece of TDK CD-RW media

2 pieces of TDK CD-R media

TDK CD-ROM with bundled software, including TDK CD Blender Recording Software veloCD ReWriter operation manuals

2

veloCD ReWRITER : User’s Manual

veloCD ReWRITER FEATURES AND CONTROLS

Figure 1: Front Panel of the veloCD ReWRITER Drive. (Find your drive above)

Things you should know: (see Figure 1)

1. Tray front door: Attached to tray drawer.

2. Headphone jack: Stereo mini-jack for headphones and powered speakers.

3. Volume control: Controls volume of headphone jack.

4. Disc indicator: Illuminated when disc is in the drive and power is ON. Blinks when reading or writing data.

5. Stop/eject button: Push to eject tray.

6. Emergency eject hole: Insert emergency eject stick, paper clip, or other thin, rigid object to eject tray if automatic eject button does not work. Turn OFF power before using this feature.

7. Busy Indicator: Blinks when reading data.

SECTION 1 : Your veloCD ReWRITER

3

4

veloCD ReWRITER : User’s Manual

AUDIO OUT

R G L

CABLE SELECT

SLAVE

MASTER

Jumpers

40

IDE

(not used)

Audio output connector

Jumper IDE cable connector

1

DC INPUT

+5V GND +12V

Power connector

Digital

Audio CSEL

Analog

D G R G G L

Slave

Master

39

40

E-IDE Interface Power

1

2

5V G G 12V

Figure 2: Rear Panel of the veloCD ReWRITER Internal Drive

Audio output connector: Outputs stereo analog signal. Use to connect to soundcard.

Use standard MPC-3 type, 4-pin connector.

Jumpers: Use to select operation as an IDE master or slave, or for cable select. In general, leave these jumpers at their factory settings.

IDE cable connector: Connects to IDE interface using 40-pin IDE flat ribbon cable.

Power connector: Connects to your computer’s power supply to provide

DC +5V and +12V to the veloCD ReWRITER.

INSTALLING YOUR veloCD ReWRITER

This chapter explains how to physically install your veloCD ReWRITER in your computer.

The steps are as follows:

1. Turn OFF your computer system and unplug the power cord.

2. Set the jumpers for your new veloCD ReWRITER.

3. Mount the veloCD ReWRITER into an available drive bay inside the computer system.

4. Make all necessary cabling connections: IDE cable, power cable and audio cable.

5. Turn your computer system ON.

The following pages give more details for this procedure.

TO OPEN THE COMPUTER:

1. Before proceeding, make sure your computer and any external peripherals are powered OFF and UNPLUG your computer from the power source.

2. Remove your computer’s cover, following the directions provided by your computer’s manufacturer.

Typically, this involves loosening or removing several screws on the back panel of your computer and sliding off the cover. See Figure 3 for details.

SECTION

2

Figure 3: Removing a Typical Computer's Cover

SECTION 2 : Installing Your veloCD ReWRITER

5

QUICKSTART INSTALLATION-Experienced PC Users Only

If you’ve installed computer peripherals before, use this quickstart installation designed to get you up and running quickly. Always turn off and unplug your PC before you start.

Typical Scenario 1: You have a PC with an IDE interface installed, you have Windows 98/ME/

2000/XP or NT 4.0, and you have nothing installed on the secondary IDE port.

What to do: Set the veloCD ReWRITER’s jumper to

Master, attach it to the secondary IDE port, and go.

Windows will recognize the drive automatically.

Typical Scenario 2: You have a PC with an IDE interface installed, you have Windows 98/ME/

2000/XP or NT 4.0, and you have a CD-ROM installed on the secondary IDE port.

What to do: Change the CD-ROM to Slave, set the veloCD ReWRITER’s jumper to Master, attach the veloCD ReWRITER to the secondary IDE port, and go.

Windows recognizes the new drive automatically.

IF NEITHER OF THESE SITUATIONS APPLIES TO YOU,

OR YOU’RE NOT COMFORTABLE WITH IDE INSTALLATION,

READ THE REST OF THIS CHAPTER FOR MORE

DETAILED INSTALLATION INSTRUCTIONS.

DETERMINE YOUR EXISTING IDE CONFIGURATION

With your computer open, determine the existing IDE configuration. You can do this by looking at the jumper setting of your hard drive or CD/DVD-ROM device.

AUDIO OUT

R G L

Jumpers

40

CABLE SELECT

SLAVE

MASTER

IDE

1

DC INPUT

+5V GND +12V

(not used)

Audio output connector

Jumper IDE cable connector

Power connector

If your hard drive or CD/DVD-ROM device's jumper is set to Cable Select (sometimes called CSEL), then ALL of your devices including the veloCD must be set to Cable Select.

*Make sure you are using an IDE cable that supports Cable Select.*

If your jumper is set to Master or Slave, please use one of the configurations below.

You should have a 40-pin IDE ribbon cable (or cables—there may be two) and see what is connected to them. One end of the IDE cable is connected to a port on the computer’s motherboard; and the other end is connected to one or two peripheral devices (such as a hard drive or CD-ROM drive). If there are two devices, one is considered the master and one is the slave. If there are two IDE ports, one is for the primary IDE bus and one is for the secondary bus.

A typical drive’s IDE configuration is usually one of the following:

IF…ANY device on either IDE port is connected as cable select

THEN…Connect the veloCD ReWriter as cable select on the secondary IDE port.

IF…The primary IDE port has a hard drive connected as master and other slave devices; and the secondary IDE port has a DVD-ROM connected as master

THEN…Connect the veloCD ReWriter as the slave device to the secondary IDE port.

IF…The primary IDE port has a hard drive connected as master and other slave devices; and the secondary IDE port has a CD-ROM or CD-RW connected as master

THEN…Connect the veloCD ReWriter as master device to the secondary IDE port. Remove the CD-ROM drive, change it to slave, and connect it to the secondary IDE port.

NOTE: With this configuration, it is very difficult to write from the CD-ROM to the veloCD

ReWriter using "on-the-fly" copying. Use the image writing method for best results.

IF…The primary IDE port has a hard drive connected as master and a CD-ROM or CD-RW connected as slave and there is nothing connected to the secondary IDE port

THEN…Connect the veloCD ReWriter as master to the secondary IDE port.

IF…The primary IDE port just has a hard drive connected as master and nothing is connected to the secondary IDE port

THEN…Connect the veloCD ReWriter as master to the secondary IDE port.

6

veloCD ReWRITER : User’s Manual

Connected as master Connected as slave

Primary

IDE port

Connect veloCD drive as master

Connect as slave

Secondary

IDE port

Connected as master

Connected as slave

Primary

IDE port

Connect veloCD drive as master

Secondary

IDE port

Connected as master

Primary

IDE port

Connect veloCD drive as master

Secondary

IDE port

Set veloCD’s jumper to:

CS S M

Set veloCD’s jumper to:

CS S M

Set veloCD’s jumper to:

CS S M

NOTE: For best performance, connect the veloCD to the IDE port that is not connected to the hard drive or to a CD-ROM drive. In most cases, connect the veloCD to the secondary IDE port as a master.

NOTE: For best results, set the veloCD to be the master, if possible. Enable DMA settings on your system to achieve maximum writing speed.

SECTION 2 : Installing Your veloCD ReWRITER

7

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veloCD ReWRITER : User’s Manual

ABOUT CABLE SELECT

The CABLE SELECT jumper position sets the veloCD ReWRITER to use the CSEL signal from the IDE interface for configuration. This signal automatically selects the correct Master/Slave setting for the veloCD. To use CSEL, you must have a computer that supports CSEL and a special CSEL IDE cable.

For Factory Use

Only

Cable Select

Slave

Master

To use the host interface CSEL signal for configuration, set the veloCD

ReWRITER’s jumper to CABLE SELECT.

If Applicable

Figure 4: Using the CSEL Signal to Configure the veloCD ReWRITER

SET THE DRIVE’S JUMPERS

Specify your drive's master or slave setting before installing it. You do this by changing the position of a jumper on the jumper block at the rear of the drive.

Your drive ships from our factory with its jumper set to operate the veloCD ReWRITER as a master.

Changing the Jumper on Your Internal veloCD ReWRITER

As shown in Figure 5, the veloCD ReWRITER arrives from the factory with its jumper set to MASTER.

(If jumper is installed then function is ON. If jumper is removed then function is OFF.)

For Factory Use

Only

Cable Select

Slave

Master

If Applicable

Figure 5: Factory Settings for Jumpers at the Rear of the Drive

Changing to Master, Slave, or Cable Select

The Master/Slave setting for the drive is determined by the jumper. To change the drive from being a Master to a Slave or to Cable Select, remove the jumper with your fingers or needle nose pliers.

Then push on to your respective setting. For example, to change the veloCD ReWRITER to be a Slave, move the jumper to the right set of pins, leaving the other pins uncovered. To change the drive for

Cable Select, move the jumper to the left set of pins.

Cable Select Jumper Settings

If you wish to use the veloCD in cable select mode, be certain that the veloCD is located in the Master location on the cable select IDE cable.

DO NOT install jumpers this way

(horizontally)

Install jumpers this way

(vertically)

Jumper

Figure 6: Install Jumpers Across Vertical Pairs of Pins

INSTALL THE veloCD REWRITER

Before proceeding to install the veloCD ReWRITER in your personal computer, double-check your jumper setting.

Record the Serial Number

Record the serial number and TLA code of your drive on the last page of this manual.

Mount the veloCD ReWRITER in the Computer

Mount your internal veloCD ReWRITER in any available bay. Remove the small panel that covers the bay you want to use.

If you don’t have an empty bay, remove the existing IDE CD-ROM drive and install the veloCD.

You must make a minimum of two cable connections to your veloCD ReWRITER. The two cable connections that you must make are:

IDE cable

Power cable

A third cable connection will need to be made if you are using a soundcard in your computer and plan to connect the veloCD ReWRITER’s audio output to the audio connector on the soundcard in order to play audio using non-TDK software.

CAUTION: Install jumpers across each pin as shown

(vertically). Do not connect one pin switch to another by installing the jumpers lengthwise (horizontally).

Doing so could result in damage to the drive.

CAUTION: Install your veloCD ReWRITER horizontally.

TDK does not guarantee the drive’s performance in a vertical position.

FYI: A special utility in the TDK CD Blender software suite sends the audio output from the veloCD

ReWRITER to your sound-card via the ATAPI bus.

This will enable you to play audio CDs from the veloCD drive without a cable connection to the soundcard.

SECTION 2 : Installing Your veloCD ReWRITER

9

CAUTION: Don’t try to string too many IDE cables together.

The length of any IDE cable cannot exceed 18 inches.

The IDE Ribbon Cable?

The IDE cable is a standard 40-pin flat-ribbon cable, usually with three connectors. One end connects to the IDE port on your computer’s motherboard, and the other two connectors are free for attaching peripherals such as a hard drive or CD-ROM drive.

You may need to install another IDE ribbon cable in your computer. You can use the extra IDE cable supplied with your veloCD ReWRITER.

To PIN 1

NOTE: A ribbon cable that supports cable select (80 pin

IDE) looks similar to the regular 40 pin IDE ribbon cable.

All 80-pin conductor cables that meet the ATA specifications support the cable select (CSEL) feature automatically.

This is accomplished by special connection of the CSEL signal on pin #28. The cable can still be used with drives that have been manually configured as master or slave.

The IDE cable supplied with veloCD isn’t CSEL compatible.

Figure 7: Internal IDE Ribbon Cable

Do You Need a Power Cable?

In most computers, you will find free power connectors in the computer that are ready for your use.

When you open the computer, check the cable running from your power supply to your hard drive and see if it has extra connectors on it. If so, you can plug one of these into the power connector found on the rear panel of the veloCD ReWRITER.

If you do not find any additional connectors (either because they were not supplied or they are all in use), you will have to buy a "splitter" or a "Y-connector." These can also be found at most retail and mail order computer stores.

To mount the veloCD ReWRITER:

1. Make sure the power to your computer and any external peripherals is OFF and your computer is

UNPLUGGED from its power source.

2. From the bay, remove the cover panel that will hold the veloCD ReWRITER (Figure 8). To remove the cover panel, pop it out by pressing outward lightly, or removing the screws that hold the panel in place.

3. Determine if you must install mounting rails on the sides of your drive. To do so, insert the drive into the open bay. If the drive fits tightly with little or no clearance on either side of the drive, you will not have to use mounting rails. The drive can be mounted directly into your computer.

If that’s the case, go to step 6.

4. If you must use mounting rails, fasten the rails to the lower pair of holes as shown in Figure 9.

(In some instances, you may need to fasten the rails to the upper set of holes.) After fastening the rails, check their positioning by sliding the drive into the bay before you mount the drive or connect any cables.

10

veloCD ReWRITER : User’s Manual

Available bay with cover panel removed

Figure 8: Removing the Cover Panel from a Bay

NOTE: TDK does not provide rails. If you need rails, you can obtain them from the computer manufacturer or from a computer supply retail or mail order store.

Figure 9: Installing Mounting Rails (if needed) Be sure not to mistake the inner and outer face of

the rail when attaching. Typically, the smooth side of the rail faces away from the drive’s chassis.

5. Before you insert the drive into your computer, plug a free connector on the IDE cable into the

IDE connector on the rear panel of the drive. Then thread the cable through the front of the open bay and back toward the motherboard. The drive should slide smoothly into the bay. If it does not, check for obstructions in the bay and ensure the side rails (if needed) are attached properly.

6. If not already connected, attach one end of the IDE ribbon cable to the connector on the motherboard.

SECTION 2 : Installing Your veloCD ReWRITER

11

PIN #1 (red wire)

Connect any connector of the cable to the motherboard or the veloCD ReWRITER.

Maximum cable length: 18 in.

CAUTION: If your cable is not keyed, it is easy to accidently plug your IDE ribbon cable upside down into both your drive and the motherboard. Be sure you match the red stripe along one side of the IDE cable to Pin 1 on the motherboard and Pin 1 on the drive. (Pin 1 on the drive is closest to the power connector.) Each connector on the ribbon cable has a "key" in the middle. This key should fit into a slot in the middle of each connector of the motherboard, your veloCD ReWRITER, and any other internal IDE peripherals.

Figure 10: Connecting the IDE Ribbon Cable

7. Double-check your work. Make sure the side of the IDE cable with the red stripe is matched to Pin 1 on the interface board and on the drive.

Internal veloCD ReWRITER

CD-ROM audio connector on PC

Power cable

IDE ribbon cable

Power supply

CAUTION: Do not mount your drive in your computer using screws other than those supplied by TDK.

You may damage the drive if you insert screws that are too long.

Figure 11: Power and IDE Connections for an Internal veloCD ReWRITER

8. Connect a power cable from the computer to the DC INPUT connector of the veloCD ReWRITER.

In most computers, you will find free power connectors that are ready for your use.

Check the cable running from your power supply to your hard drive and see if it has extra connectors on it. If so, you can plug one of these into the power connector found on the rear panel of the veloCD ReWRITER.

9. Connect the audio cable if you want to use a soundcard in your system. This cable runs from the four-pin audio output connector on the rear panel of your veloCD ReWRITER to your soundcard.

See "Using Soundcards and Audio Cables" below for more information about audio cables.

10. Mount the veloCD ReWRITER in the computer using the four screws that were supplied with your drive. Use only these screws.

12

veloCD ReWRITER : User’s Manual

MAKE SURE THE DRIVE IS RECOGNIZED

After installation, make sure the veloCD ReWRITER and other IDE peripherals are recognized by your computer. To check whether they are recognized:

On a PC with Windows 98/ME/2000/XP/NT 4.0:

1. Turn the computer ON. After the computer boots up, you should see the Windows display.

2. Open Windows Explorer and ensure there is an icon for the veloCD ReWRITER, the hard drive, and other CD-ROM drives, if present. The veloCD ReWRITER may be D: or E: or another designator.

3. If you do not see the veloCD ReWRITER recognized in Windows, reboot the computer and use your computer’s setup program to enable the BIOS to recognize it.

Use the setup program to set up IDE master and slave designations as needed for your configuration.

If a master or slave is set to "disable" or "none", change to "enable" or "auto" as appropriate.

4. Save and exit your CMOS setup to restart your computer with the new settings.

5. In Windows, click the Start button, then Settings, then Control Panel, then System, then Device

Manager. Click the “+” sign next to the CD-ROM icon and look at the veloCD drive underneath the

CD-ROM icon.

6. If you do not see the veloCD drive icon, or if it has a yellow diamond with an exclamation point (!), contact your PC or motherboard manufacturer to get the appropriate IDE controller driver.

NOTE: Refer to the computer’s documentation for information on how to run the setup program.

SECTION 2 : Installing Your veloCD ReWRITER

13

IMPORTANT: To achieve maximum performance for reading and writing, direct access memory (DMA) should be enabled for the veloCD drive and for all other sources that you will be recording from, including your hard drive, or other CD-ROM,

CD-RW and DVD-ROM drives.

ENABLE DMA (Direct Memory Access)

DMA allows you to free up CPU resources by accessing memory directly.

To ensure that DMA is enabled:

Windows 98/98SE/ME

1. In Windows, click the START button, then SETTINGS, then CONTROL PANEL.

2. Double click SYSTEM in the Control Panel folder, then the DEVICE MANAGER tab. You will see a list of devices in your system.

3. Click the CD-ROM icon, and choose your veloCD drive's Properties button. You will see the drive properties for the veloCD ReWRITER.

4. Ensure that the DMA box is checked ON under the Settings tab.

5. Repeat steps 1 through 4 for other devices that you will be recording from and recording to such as your hard drive and /or second CD-ROM or CD-Rewriter.

6. Reboot your computer for the change to take effect.

Windows 2000

1. Click the START button on the Windows taskbar.

2. Select SETTINGS and then CONTROL PANEL from the menu.

3. Double Click the SYSTEM icon in the Windows CONTROL PANEL.

4. Select the HARDWARE tab then click on the DEVICE MANAGER button.

5. Click on the (+) sign beside IDE ATA/ATAPI CONTROLLERS.

6. Right click on the appropriate IDE channel (Primary or Secondary), right click PROPERTIES and select the ADVANCED SETTINGS tab.

7. Set the "Transfer Mode" to "DMA if available". Device 0 is the MASTER device on the IDE channel and Device 1 is the SLAVE.

8. Click OK to accept the change and then reboot the computer for the change to take effect.

Windows NT 4.0

Check in your CMOS and/or BIOS to make sure that DMA is enabled.

Windows XP

Windows XP will turn off DMA mode for a device after encountering certain errors during data transfer operations. If more than six DMA transfer timeouts occur, Windows will turn off DMA and use only PIO mode on that device. In this case, the user cannot turn on DMA for this device. The only option for the user who wants to enable DMA mode is to uninstall and reinstall the device.

Windows XP downgrades the Ultra DMA transfer mode after receiving more than six CRC errors. Whenever possible, the operating system will step down one UDMA mode at a time (from UDMA mode 4 to UDMA mode 3, and so on). If the mini-IDE driver for the device does not support stepping down transfer modes, or if the device is running UDMA mode 0, Windows XP will step down to PIO mode after encountering six or more CRC errors. In this case, a system reboot should restore the original DMA mode settings.

All CRC and timeout errors are logged in the system event log. These types of errors could be caused by improper mounting or improper cabling (for example, 40-pin instead of 80-pin cable). Or such errors could indicate imminent hardware failure, for example, in a hard drive or chipset.

To enable DMA mode using the Device Manager:

1. Open Device Manager

2. Double-click IDE ATA/ATAPI Controllers to display the list of controllers and channels.

3. Right-click the icon for the channel to which the device is connected, select Properties, and then click the Advanced Settings tab.

4. In the Current Transfer Mode drop-down box, select "DMA if Available" if the current setting is "PIO Only".

5. If the drop-down box already shows "DMA if Available" but the current transfer mode is "PIO Only", then the user must toggle the settings.

Change the selection from "DMA if available" to "PIO only", and click OK. Then repeat the steps above to change the selection to "DMA if Available."

14

veloCD ReWRITER : User’s Manual

INSTALLING and USING SOFTWARE

Before you can begin to use your veloCD ReWRITER you need to install the software from the included

CD Blender CD-ROM. The software automatically loads all necessary device drivers as well as

TDK’s CD Blender Software Suite.

If you have any problems, our technical support staff will help you.

INSTALL DEVICE DRIVERS

Your veloCD ReWRITER acts as a "CD-ROM Drive" for purposes of installation and setup. In some cases, you will need to install additional drivers to make use of all of the features of the veloCD

ReWRITER.

Using the veloCD on a PC:

As a CD-ROM: The computer’s operating system, Windows 98/ME/2000/XP/NT 4.0, supplies a generic

CD-ROM device driver that allows the veloCD ReWRITER to function as a standard CD-ROM drive.

You don’t need to install anything else.

As a CD-R or CD-RW device: In order to write to CD-R or CD-RW media, you will need to install the

TDK CD Blender Software Suite.

To install a device driver, follow the instructions provided by the driver’s supplier.

SECTION

3

SECTION 3 : Installing and Using Software

15

16

veloCD ReWRITER : User’s Manual

TDK CD BLENDER RECORDING SOFTWARE

This unique suite of software utilities puts you in the driver’s seat. A variety of distinctive modules allow you to get the best performance in order to meet your specific needs.

TDK DIGITAL MIXMASTER - MASTER YOUR MIX

Create play-anywhere CDs with lightning speed. On-the-fly decoding converts your computer music files to play-anywhere CDs.

Turn your hard drive into a computer jukebox.

Automatic CD track labeling (with Internet connection) makes it easy to identify your tunes.

With high speed digital audio extraction, perfectly rip music from CDs to your hard drive.

Duplicate CDs with ease – a simple mouse click and you’re done.

You can even duplicate a CD using the veloCd ReWRITER as both the source and recording drive.

SECTION

4

USING YOUR veloCD ReWRITER

WHAT MEDIA TO USE

Use the right media! Your veloCD ReWRITER's capabilities change depending on which type of

• compact disc you use. It currently supports these types:

CD-ROM: You can immediately play or read pre-recorded discs, such as audio CDs and data discs.

CD-R: Recordable CD. You can record on these discs, but only once. Make sure you have compatible media when burning at maximum speeds. You can also read them.

CD-RW: ReWritable CD. These discs support recording and rerecording. You can also read them.

CD-RW High-Speed: Use this media when recording and rerecording at speeds of 4x or greater.

Maximum Speed: Requires media rated for maximum recording speed. Check availability.

TRAY LOADING AND OPERATION

To load and unload the tray:

1. While the veloCD ReWRITER is powered up, push the Eject button on the front panel.

The tray drawer will slide out in 2–3 seconds.

2. Place a blank CD in the depression in the tray, label side up. The CD should lie flat in the tray.

3. Press the Eject button again and the tray will slide shut.

NOTE: Firmware upgrades for your veloCD ReWRITER are available as downloads from the TDK web site. Please check the web site at www.tdk.com/support.

NOTE: Always use the Eject button to close the tray.

Closing the tray by pressing the front of the drawer by hand is not recommended and risks damage of the mechanism.

NOTE: It’s not necessary to always format CD-RW discs before putting information on them. Formatting should only be done before packet writing.

Figure 12: Loading the Tray

SECTION 4 : Using Your veloCD ReWRITER

17

SECTION

5

MAINTENANCE and TROUBLESHOOTING

With proper maintenance, you can prevent problems. If problems arise, you can often solve them on your own, rather than waiting for assistance from a TDK representative.

UPGRADING FIRMWARE

TDK creates firmware revisions to meet the changing specifications of the latest PCs. It is rare that these will impact the performance or operation of your veloCD ReWRITER. However, if your veloCD ReWRITER will not respond to other troubleshooting efforts, be sure to load the latest firmware revision, then try again.

To obtain new firmware for your veloCD ReWRITER:

1. Go to the TDK web site at www.tdk.com/support

2. Look for firmware upgrades and check their intended use.

3. Follow instructions for downloading the firmware to your computer.

To upgrade firmware:

1. Run the executable file that you downloaded from the TDK veloCD Web site.

2. Accept all defaults by continuing to click on the Next button until you see the message:

“Firmware update has completed.”

3. Reboot your system.

4. Verify DMA is enabled before using the veloCD.

To enable/disable DMA:

1. Click the Start button, then Settings, then Control Panel. Next, double-click on the System icon, then select the Device Manager tab. You will see a list of devices in your system.

2. Double-click the CD-ROM icon and choose your veloCD ReWRITER by clicking on it once. Then, click on the Properties button and select the Settings tab. You now see the drive properties for the veloCD.

3. Enable DMA by clicking the DMA checkbox ON, then click OK. Disable DMA by clicking the DMA checkbox OFF, then click OK.

4. Close the System Properties window by clicking on the Close button.

5. When prompted, Reboot your system.

TIP: Read all of the parts of this section. Many of the problems discussed happen only rarely, and may seem as if they do not pertain to you. However, if you are familiar with a variety of problems, you will be better prepared to deal with them if they do occur.

NOTE: If the firmware upgrade does not complete successfully, you may need to disable DMA and try this procedure again.

NOTE: DMA should be enabled for normal operation of the veloCD.

18

veloCD ReWRITER : User’s Manual

SYMPTOMS

VeloCD ReWriter drive not recognized by computer.

VeloCD does not respond

(lights or eject button).

Cannot eject tray.

TROUBLESHOOTING : General

CAUSES

1. IDE cable is not connected properly.

2. Drive or IDE bus is not enabled in the computer’s BIOS.

3. Jumper conflict.

4. Wrong cable with jumper set to

Cable Select.

5. Power connector is not attached to veloCD or does not work.

SOLUTIONS

1. Ensure IDE cable is connected.

Verify that connectors on motherboard and drive do not have bent pins.

2. Ensure the IDE port is enabled and set properly in motherboard’s

BIOS. See "Make Sure the Drive

Is Recognized" on page 13 for more details.

3. Check jumpers for the veloCD drive and the other peripheral devices (hard drive or CD-ROM drive) on the same IDE cable.

Ensure the jumper for one device is set to master and the other to slave. Two devices on one cable cannot be set to the same setting.

4. Make sure that a CSEL-compatible

IDE cable is used if you want to use the veloCD with jumper set to

Cable Select.

5. Ensure the computer’s power cable is securely attached to the veloCD’s power connector.

When the computer’s power is

ON, confirm that the veloCD’s indicator LED is illuminated briefly, then is extinguished.

Connect a different power cable to veloCD.

1. No power.

2. IDE cable isn’t connected properly.

1. Ensure the power cable is connected securely to the veloCD’s power connector.

Try a different power cable.

2. Ensure that the IDE cable is securely inserted, and is not damaged.

Check the connector pins to ensure they are not bent.

1. IDE cable isn’t connected properly.

2. CD was not properly set into tray and is stuck.

1. Refer to Digital MixMaster manual for how to unlock the eject feature.

2. At the veloCD’s front panel, insert a thin object such as a paper clip into the emergency eject hole and eject the tray.

SECTION 5 : Maintenance and Troubleshooting

19

SYMPTOMS

VeloCD drive has read errors, may not respond to a DIR command or cannot run a program.

TROUBLESHOOTING : Read

CAUSES

1. Defective CD-ROM, CD-R, or

CD-RW disc.

2. Fingerprints, contaminants, or scratches on the disc’s surface may prevent the drive from reading or writing data.

3. Bad connection between the veloCD drive and the motherboard.

Cannot use other CD-ROM drives to initialize or read discs written by veloCD.

Cannot use other CD-ROM drives to

initialize or discs written by veloCD.

(continued)

SOLUTIONS

1. Clean the disc as detailed on page 19.

Try a different disc.

2. Try a different disc.

3. Inspect the IDE cable and drive for recessed, broken, or bent pins.

Inspect the IDE ribbon cable for any signs of distress, such as kinking.

4. Use a data CD in the veloCD drive.

4. CD-Audio disc in the drive.

Audio CDs do not have computer data, so typing computer commands in DOS while an audio disc is in your drive gives an error message.

5. Disc is inserted upside down.

5. Eject the disc and load it with the label or text side up.

6. Remove the disc from the drive and test it by using another disc.

6. Blank CD-R or CD-RW disc is inside the drive.

1. Trying to read a CD-RW disc in a CD-ROM drive that does not support it.

2. UDF reader is not installed on the system to read CD-RW or packet written discs from a

CD-ROM drive.

3. Session was left open on a CD-R disc and does not have a Table of Contents.

1. Use the veloCD to read CD-RW discs or use a different CD-ROM drive. Only CD-ROM drives manufactured after 1997 can read CD-RW discs.

2. Refer to your packet writing software manual for how to obtain a UDF reader and install it on the computer where you need to access these discs.

3. Place this disc back into veloCD and use the same software originally used to write to it.

Then close the session/disc.

Excessive noise.

Excessive vibration.

Slow read performance.

1. CD is poorly balanced. Poorly manufactured discs or discs with poorly distributed ink on labeling cause significant vibration at high speeds because they are out of balance. Read errors may also occur.

If the disc label (especially adhesive labels) adds more weight to one area of the disc than another it can also cause the disc to be out of balance.

1. Carefully remove any adhesive label.

Clean the disc as detailed on page 19.

In Windows 95, 98 and NT 4.0 use CD Blender to lower the drive speed.

If there is no foreign substance on the disc, contact the disc manufacturer for a replacement.

20

veloCD ReWRITER : User’s Manual

SYMPTOMS

Can read only the last session of a multisession CD-R or CD-RW disc.

CAUSES

1. "Import previous session" or a similar feature was not enabled when the multisession disc was created.

SOLUTIONS

1. Use CD-R or CD-RW mastering software to import session(s).

Such features may vary in name depending on the software being used. Please refer to the appropriate manual regarding this feature.

SYMPTOMS

When playing an audio CD, you do not hear sound even though everything appears to be functioning normally.

Low sound level from veloCD drive.

TROUBLESHOOTING : Audio

CAUSES

1. Soundcard volume too low.

Mixer settings for soundcard set too low.

Needs a soundcard.

Needs an audio cable connection.

Soundcard not properly configured.

1. Improper audio cable connection between veloCD drive and soundcard.

2. Low levels from audio mixer.

SOLUTIONS

1. Each soundcard has a different setting for each input source, including one for CD-Audio. Run your soundcard’s mixer program and verify that the volume is turned up and not muted. You can do this by double-clicking on the speaker icon on your computer’s task bar.

Check your system configuration to see if the soundcard settings (such as IRQ, memory, etc.) are conflicting with other devices on the system.

Check if all the necessary drivers and multimedia devices required by your soundcard are installed.

Make sure the audio cable is properly connected between veloCD and your soundcard.

1. Check the cable connection from veloCD to soundcard.

2. Check the master, CD, and line levels of all audio mixers.

SECTION 5 : Maintenance and Troubleshooting

21

SYMPTOMS

Cannot write to CD-R or

CD-RW disc.

CD-R or CD-RW software cannot detect veloCD.

TROUBLESHOOTING : Writing Discs

CAUSES

1. You are using authoring software other than that bundled with your veloCD.

2. CD-R or CD-RW media is not supported.

SOLUTIONS

1. Use the authoring software provided with the veloCD.

To use other types of authoring software, contact the supplier and ensure the software supports the veloCD CD-RW drive. Supported software lists can also be found on the TDK web site at www.velocd.tdk.com.

2. Use CD-R or CD-RW media recommended by TDK in the

Appendix.

3. Disc inserted upside down.

4. Lack of hard drive capacity.

This varies with different software packages. Contact the software vendor or check their documentation for recommendations.

1. Power connector is not attached to veloCD.

3. Eject the disc from tray and load it with the label side up.

4. Delete files from your hard drive to free up sufficient space; or use another hard drive.

2. IDE cable isn’t connected properly.

3. Drive or IDE bus is not enabled in the computer’s BIOS.

4. Jumper conflict.

1. Ensure the computer’s power cable is securely attached to the veloCD’s power connector.

When the computer’s power is turned ON, confirm that the veloCD’s indicator LED is illuminated briefly, then is extinguished.

Try connecting another power cable to the veloCD.

2. Ensure that the IDE cable is securely inserted, and is not damaged. Check the connector pins to ensure they are not bent.

3. Ensure the IDE port is enabled and set properly in motherboard’s

BIOS. See "Make Sure the Drive

Is Recognized" on page 13 for more details.

4. Check jumpers for the veloCD drive and the other peripheral devices (hard drive or CD-ROM drive) on the same IDE cable.

Ensure the jumper for one device is set to Master and the other to

Slave. Two devices on one cable cannot be set to the same setting.

22

veloCD ReWRITER : User’s Manual

SYMPTOMS

CD-R or CD-RW software cannot detect veloCD.

(continued)

CAUSES

5. Wrong cable with jumper set to

Cable Select.

SOLUTIONS

5. Make sure that a CSEL compatible IDE cable is used if you want to use the veloCD with jumper set to Cable Select.

Writing error occurs.

Buffer underrun.

Does not record at max speed.

1. DMA is not enabled on your computer.

1. In Windows 95/98/ME, click on

Start button, then select Settings/

Control Panel, then double-click on System icon, then click on

Device Manager tab, then doubleclick on CD-ROM icon. Select veloCD and click on Properties.

Then click on the Settings tab and enable DMA. Reboot your system.

Make sure DMA is enabled on your motherboard.

2. Network is being used.

Mouse was moved or Windows screensaver activated while writing.

Other applications are running.

Power save mode is active.

2. If problems occur when writing, reduce the load on CPU resources.

Some ways to do this are:

Log off from the network.

Don’t use the mouse.

Disable the screensaver or

power save mode.

Exit all other applications.

3. Shortage of PC memory. If there is insufficient main memory in the PC, data may be swapped to the hard drive, and this can cause a buffer underrun.

4. VeloCD and other IDE CD-ROM drive are connected on the same cable.

5. VeloCD and hard drive are connected on the same cable.

6. Automatic thermal recalibration triggered. Some high-speed hard drives are equipped with an automatic thermal recalibration function.

3. Increase the PC’s main memory capacity.

4. When writing from another

IDE device to the veloCD on the same bus using on-the-fly writing, the IDE bus is very busy and it may cause writing errors.

This depends on your system speed and configuration. Use the image writing method for best results (safe mode) or record at lower speed.

Put the IDE CD-ROM drive on the primary bus and veloCD as the only device on the secondary bus (Master).

5. Remove the veloCD from the cable and re-connect it to a secondary

IDE port.

6. Use another hard drive in this case.

SECTION 5 : Maintenance and Troubleshooting

23

SYMPTOMS

Writing error occurs.

Buffer underrun.

Does not record at max speed.

(continued)

CAUSES

7.Defective CD-R or CD-RW media.

CD-R or CD-RW media may be

dirty , scratched, or damaged.

8. Buffer underrun option is not

enabled in your software.

SOLUTIONS

7.ReWrite using another CD-R or

CD-RW disc.

8. Ensure that the buffer underrun

option is enabled in the recording menu before you write to your media.

Cannot add information to CD-R or CD-RW disc.

Cannot write at max speed.

1.The CD-R or CD-RW disc was

originally written using other

software. If the software is

different, incompatibility errors

may occur.

2.Not enough disc capacity.

Capacity of a standard 74-min.

CD is limited to 650 MB.

Capacity of an 80-min. CD

is limited to 700 MB.

3.The disc is written on with a

CD-R or CD-RW drive from

another vendor .

1.Always use the same authoring

software to add content to a disc.

2.Use different CD-R or CD-RW

media if the capacity is insufficient.

3.Use a different CD-R or

CD-RW disc. T ry to use same drive

to add more data to CD-R or

CD-RW disc.

1.Using poor quality media.

2.Buffer underrun occurring.

1.Use the CD-R/RW media

recommended by TDK. Supported

media lists can be found in

the Appendix.

2.Reduce the load on CPU resources.

Some ways to do this are:

Log off from the network.

Don’t use the mouse.

• Disable the screen saver or

power save mode.

Quit all other applications

except the authoring software.

3.Using CD-RW media. This drive

does not support max speed with

CD-RW media.

4.Defective CD-R media.

3.Use CD-R media.

4.CD-R media may be dirty ,

scratched, or damaged. Rewrite

using another CD-R disc.

5.Using authoring software

other than that bundled with

the veloCD.

6.CD-ROM drive used cannot read

data fast enough to record at

max speed.

5.T o use other types of authoring

software, contact the supplier and

ensure the software support the

veloCD CD-RW drive.

6.Record to hard drive first, then

to veloCD.

Cannot write onto CD-RW at speeds greater than 4x.

1. Not using high-speed

CD-RW media.

1. The veloCD drive only supports

high-speed CD-RW media when

writing at speeds greater than 4x.

24

veloCD ReWRITER : User’s Manual

SECTION

6

FREQUENTLY ASKED QUESTIONS

If you have problems during or right after installation of your veloCD drive, use these tips to help find the problem.

What media should I use for my veloCD ReWRITER?

See the Appendix.

When can I use CD-RW media?

CD-RW media is recordable only in ReWritable drives, and readable only in ReWritable drives or newer

MultiRead CD-ROMs. With CD-RW media you can:

Use as if it were a large capacity floppy disc.

Transport files to and from work.

Copy your important data periodically.

Store large projects as you develop them.

When should I use CD-R media?

CD-R media can be read in most CD-ROM or CD-Recordable drives. Use CD-R media to:

Permanently archive important data.

Copy your music to CD for personal use.

Share non-editable presentations.

Why can't I do disc-to-disc copying?

Some possible reasons are:

Some CD-ROM drives will not allow direct copying to the veloCD ReWRITER or are not capable of

• digital audio extraction.

You must have either a SCSI-2 CD-ROM drive or a supported ATAPI CD-ROM drive to use as

• your source.

Some CDs have a copy prevention feature or other features that do not allow a CD-to-CD copy.

Why am I getting buffer underrun errors?

Usually the “buffer underrun write assurance” option is not selected in your software. Recording CDs requires an uninterrupted stream of data to be supplied from the source device. A buffer underrun occurs when for some reason the data stream is interrupted. This can occur if another application interrupts the writing process, or if the recording drive’s write speed is set too high for the speed at which the source drive can supply data. Lack of computer memory, which causes the computer to swap data to the hard drive, can also cause underrun errors.

SECTION 6 : Frequently Asked Questions

25

26

veloCD ReWRITER : User’s Manual

Any hints for optimizing the burn process?

Make sure your system meets the minimum system requirements.

Do not run other applications while recording CDs. Log off any networks, disable any FAX modems, email, screen savers, or other programs that may send messages to your computer while it is writing a disc.

If your computer has a power management feature, disable it.

In Windows, run ScanDisk and Disk Defragmenter periodically on your hard drive.

Do not record using data from a compressed hard drive. Buffer underruns may be caused by hard drive compression software.

How do I install the veloCD if I have a DVD drive?

When installing the veloCD ReWRITER in a PC that already has a DVD drive, it may be required that your DVD drive be set to the master jumper position and the veloCD ReWRITER be set to the slave jumper position

What is the best way to label a disc that I just burned?

The best labeling is done with a CD marking pen.

Another way is to use a good quality label maker - this way is not recommended

APPENDIX

A

veloCD ReWRITER SPECIFICATIONS

DISC SPECIFICATIONS:

(specifications pertain to all models

Usable Formats: Read

Usable Formats: Write

Disc Diameter:

Writing Modes:

Recommended Media

CD-R: 48X, 40X, 32X, 24X

CD-R: 16X, 12X, 8X, 4X

CD-DA, CD-ROM (Mode 1), CD-ROM XA (Mode 2: form 1 or form 2), CD-ROM (Mixed Mode), Photo CD, VideoCD,

CD-I, CD-Extra, CD Text

CD-DA, CD-ROM (Mode 1), CD-ROM XA (Mode 2: form 1 or form 2), CD-ROM (Mixed Mode), Photo CD, VideoCD,

CD-I, CD-Extra, CD Text

12 cm and 8cm

Disc-at-Once, Track-at-Once, Multi-session, Fixed and Variable Packet Writing

TDK, Taiyo Yuden, Mitsui Chemical, Ricoh, Ritek

TDK, Taiyo Yuden, Mitsui Chemical, Mitsubishi Chemical, Ricoh, Ritek, Princo

CD-RW: 4X, 2X

CD-RW: 10X-4X (High/Ultra Speed)

CD-RW: 24X-12X (High/Ultra Speed)

TDK, Mitsubishi Chemical, Ricoh

TDK, Mitsubishi Chemical, Ricoh

TDK, Mitsubishi Chemical, Ricoh

PERFORMANCE SPECIFICATIONS

Data Transfer Rate

Lecture/gravure soutenue

read write rewrite read

All models write ZCLV and CLV and read CAV write rewrite read write rewrite read write rewrite

Only use HIGH/ULTRA SPEED CD-RW media Only use LOW SPEED CD-RW media

Appendix A : veloCD ReWRITER Specifications

27

PERFORMANCE SPECIFICATIONS:

Burst Read

Average Random Access

Spindle Motor

16.6 MB/sec

80ms

Brushless

FRONT PANEL:

Eject

Disc Loading

Headphone Jack

Volume Control

CD-Audio Controls

BACK PANEL:

Jumper Switches

Power Consumption

Eject Button

Manual Emergency / Software Eject

Auto

Stereo mini-jack, 0.8V-0.9V at 32 ohms

Thumbwheel

Stop/Eject

Cable Select, Master, Slave

DC +5V:1.2A

DC +12V :1.2A

ENVIRONMENTAL CONDITIONS:

Operating Temp.

Operating Humidity

Storage Temp.

Storage Humidity

DIMENSIONS AND WEIGHT:

Dimensions (w/h/d)

Weight

RELIABILITY:

MTBF

Tray Loading

Information subject to change without notice.

5˚ to 50˚ degrees Celsius

15% to 80% noncondensing

-40˚ to 60˚ degrees Celsius

15% to 90% noncondensing

145.8mm x 41.3mm x 190mm

1.0 Kg

70,000 POH - 100,000 POH at 25% duty

30,000 Load Cycles

16.6 MB/sec

130ms

Brushless

Eject Button

Manual Emergency / Software Eject

Auto

Stereo mini-jack, 0.5V at 32 ohms

Thumbwheel

Stop/Eject

Cable Select, Master, Slave

DC +5V:1.2A

DC +12V :1.2A

5˚ to 40˚ degrees Celsius

20% to 80% noncondensing

-30˚ to 60˚ degrees Celsius

90% noncondensing

145.8mm x 41.3mm x 190mm

1.0 Kg

30,000 POH - 70,000 POH at 20% duty

20,000 - 30,000 Load Cycles

16.6 MB/sec

130ms

Brushless

Eject Button

Manual Emergency / Software Eject

Auto

Stereo mini-jack, 0.8V-0.9V at 32 ohms

Thumbwheel

Stop/Eject

Cable Select, Master, Slave

DC +5V: 2.0A

DC +12V :2.0A

5˚ to 50˚ degrees Celsius

20% to 80% noncondensing

-30˚ to 60˚ degrees Celsius

90% noncondensing

148mm x 42.3mm x 194.2mm

.95 kg

30,000 - 60,000 POH at 20% duty

30,000 Load Cycles

28

veloCD ReWRITER : User’s Manual

APPENDIX

B

TECHNICAL SUPPORT

Keep TDK’s email, Web site, and phone numbers in a convenient location as indicated below. Keep your drive’s serial number and a copy of your sales receipt handy as well.

If you experience a problem while installing or operating your veloCD ReWRITER, please refer first to the relevant sections of this manual regarding setup and installation (Chapters 1–3). If you do not uncover the solution there, please refer next to the maintenance and troubleshooting chapter.

It contains solutions to the most common types of problems fielded by our technical support staff.

You may also wish to refer to the Frequently Asked Questions (FAQ) section of our web site to assist you in troubleshooting the problem on your own.

If you have not been successful in your quest, our Technical Support Department will help you solve problems that relate specifically to your veloCD ReWRITER. In many cases, a problem that appears to be caused by your veloCD ReWRITER actually originates in another part of your computer. In such instances, our technical support staff will try to help you identify the part at fault and will refer you to the manufacturer of that part for further assistance.

HOW TO CONTACT US

There are several ways for you to contact TDK’s Technical Support Department:

Visit our web site (www.tdk.com/support) for answers to Frequently Asked Questions.

Send us email at www.tdk.com/support Include your telephone number and the hours during which you can be reached. Be as detailed as possible in describing your problem. Please include system configuration, hardware and software, as well as versions of drivers used.

NOTE: Most new CD-ROM drives can read CD-RW discs.

Many older drives may not be able to read CD-RW discs.

NOTE: Australian Users should call 1800.651.917 for TDK

Technical Support or e-mail [email protected]

Appendix B : Technical Support

29

30

veloCD ReWRITER : User’s Manual

BEFORE YOU CONTACT US

Please gather as much of the following information as possible before contacting us.

The serial number and TLA number of your veloCD ReWRITER. Your serial number can be found both on the retail box and on a label on the drive itself. The TLA number appears both on the drive label and on a sticker at the rear of internal drives.

The version of TDK CD Blender Software you are using, if applicable.

The latest version of firmware you loaded onto the drive, if applicable.

The version of the Windows or UNIX operating system you are using.

The brand name and model number of your computer (e.g., Dell 466/NP, Micron P66PCI

Powerstation, ALR Evolution V, etc.).

The type of VGA, Super VGA, or other graphics card you use.

Brand name and model number of any other peripherals you have installed or connected to your computer (e.g., CD-ROM, scanner, fax board, network board).

RETURNS

You must receive an RMA (Returned Materials Authorization) number from our Technical Support

Department before any TDK drive can be returned for repair or replacement. Any drive sent to TDK without an RMA number will not be accepted. Drives must be sent postage prepaid. We recommend that you insure your shipment, as TDK cannot be held responsible for any damage that may occur during shipment.

TDK LIMITED WARRANTY

One Year Limited Warranty for Hardware

Ninety Day Limited Warranty for TDK Software

TDK Electronics Corporation ("TDK") warrants to the end-user customer that this data storage product, exclusive of software (referred to herein as "Hardware" or "Product") will be free from defects in material and workmanship for a period of one (1) year from date of purchase. If TDK receives notice of any such defects during the warranty period, TDK will, at its option, either repair or replace the Product which it finds to be defective at no charge (except for shipping and insurance). Repair of defective Product may be with either new or rebuilt replacement parts that will be warranted for the remainder of the original warranty period. Any exchanged parts under this warranty will become the property of TDK. Replacement Product may be either new or reconditioned. If the Product is discontinued and no longer available, then it may be replaced with Product determined by TDK to be of similar value and performance.

TDK warrants to the end-user customer that the TDK-branded software included with the Product (herein referred to as "TDK Software") when properly installed and used will not fail to execute its programming instructions due to defects in materials or workmanship for a period of ninety (90) days from date of purchase. If TDK receives notice of any such defects during the warranty period, TDK will replace the TDK Software which it finds to be defective at no charge (except for shipping and insurance).

Any software other than TDK Software included with the Product is supplied on an "AS IS" basis and without any representations or warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. Please refer to any documentation included with such software for your rights and obligations with respect to that software.

TDK does not warrant that the operation of the Product will be uninterrupted or error free. This Limited Warranty does not apply to defects resulting from (1) acts of God, accident, misuse, abuse, negligence, abnormal, or unusually heavy use; (2) improper installation, operation, testing, or maintenance; (3) power failure or connection to improper voltage supply; or (4) attempted repair by any party other than TDK. This Limited Warranty does not apply when the malfunction results from the use of the Product in conjunction with other products, software, or accessories, or where it is determined by TDK that there is no fault with the Product itself.

This Limited Warranty is invalid if the factory applied serial number has been altered or removed from the Product.

This Limited Warranty extends only to the original end-user customer and is not transferable to any subsequent purchaser. This Limited

Warranty is valid only within the United States. For areas outside the United States, contact the authorized dealer from whom you purchased the Product to determine what warranty, if any, applies.

In order to obtain warranty service, you must deliver the Product to TDK freight prepaid, in either its original package or packaging providing a degree of protection equivalent to that of the original packaging, along with proof of purchase. [Please contact TDK at the number listed below or in the manual for further information.]

TDK MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY OR

FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT THAT ANY IMPLIED WARRANTIES APPLY, DESPITE THEIR EXCLUSION UNDER THIS

LIMITED WARRANTY, SUCH WARRANTIES SHALL BE LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES PROVIDED HEREUNDER.

THE REMEDIES PROVIDED UNDER THIS LIMITED WARRANTY ARE THE SOLE AND EXCLUSIVE REMEDIES. TDK’S LIABILITY UNDER ANY LEGAL

THEORY FOR ANY LOSS OR DAMAGE IN ANY WAY RELATED TO THE PRODUCT SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE

PRODUCT. IN NO EVENT SHALL TDK BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM USE OF THE PRODUCT.

Some states do not allow limitations on how long an implied warranty lasts or any exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state.

TDK Electronics Corp.

901 Franklin Ave.

Garden City, NY 11530

SERIAL NUMBER ______________________

31

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