HP LaserJet 8150, 8150 N, 8150 DN, 8150 HN, and 8150 MFP

HP LaserJet 8150, 8150 N,
8150 DN, 8150 HN, and
8150 MFP Printers
Contents
How to
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Index
User Guide
Use of this electronic document indicates that you accept the Copyright and License terms. Copyright 2000 Hewlett-Packard Company
2
Copyright and License
Copyright Hewlett-Packard Company 2000
All Rights Reserved. Except as allowed by
copyright laws or herein, reproduction,
adaptation, or translation without prior written
permission is prohibited.
A user of the Hewlett-Packard printer associated
with this user guide is granted a license to: a)
print hard copies of this user guide for
PERSONAL, INTERNAL or COMPANY use
subject to the restriction not to sell, re-sell or
otherwise distribute the hard copies; and b)
place an electronic copy of this user guide on a
network server provided access to the electronic
copy is limited to PERSONAL, INTERNAL users
of the Hewlett-Packard printer associated with
this user guide.
First Edition, October 2000
Warranty
The information contained in this document is
subject to change without notice.
Hewlett-Packard makes no warranty of any kind
with respect to this information.
HEWLETT-PACKARD SPECIFICALLY
DISCLAIMS THE IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
Hewlett-Packard shall not be liable for any direct,
indirect, incidental, consequential, or other
damage alleged in connection with the furnishing
or use of this information.
Trademark Credits
Acrobat is a trademark of Adobe Systems
Incorporated.
PostScript® is a trademark of Adobe Systems
Incorporated which may be registered in certain
jurisdictions.
Arial, Monotype, and Times New Roman are U.S.
registered trademarks of the Monotype
Corporation.
Helvetica, Palatino, Times, and Times Roman
are trademarks of Linotype AG and/or its
subsidiaries in the U.S. and other countries.
Microsoft, MS Windows, Windows, and Windows
NT are U.S. registered trademarks of Microsoft
Corporation.
TrueType is a U.S. trademark of Apple
Computer, Inc.
E NERGY S TAR is a U.S. registered service mark
of the U.S. EPA.
3
HP Customer Care
Thank you for your purchase. Along with your product, you receive a variety
of support services from Hewlett-Packard and our support partners. These
services are designed to give you the results you need, quickly and
professionally.
Online Services:
For 24-hour access to information over your modem, we suggest these
services:
World Wide Web
Printer drivers, updated HP printer software, plus product and support
information may be obtained from the following URLs:
in the U.S.
in Europe
Continued on next page.
http://www.hp.com
http://www2.hp.com
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Printer drivers may be obtained from the following sites:
in China
in Japan
in Korea
in Taiwan
or the local driver website
http://www.hp.com.cn
http://www.jpn.hp.com
http://www.hp.co.kr
http://www.hp.com.tw
http://www.dds.com.tw
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Obtaining software utilities and electronic information:
For U.S. and Canada:
Phone:
(661) 257-5565
Fax:
(661) 257-6995
Mail:
HP Distribution
P.O. Box 907
Santa Clarita, CA
91380-9007
U.S.A
For Asia-Pacific countries:
Contact Mentor Media at (65) 740-4477 (Hong Kong, Indonesia,
Philippines, Malaysia, or Singapore). For Korea, call (82) (2) 3270-0805
or (82) (2) 3270-0893.
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For Australia, New Zealand, and India:
For Australia, call (61) (3) 8877-8000. For New Zealand,
call (64) (9) 356-6640. For India, call (91) (11) 682-6035.
For European English:
Call +44 (0) 1429 865 511.
HP direct ordering for accessories or supplies:
Call 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada).
HP Support Assistant compact disc:
This support tool offers a comprehensive online information system designed
to provide technical and product information on HP products. To subscribe to
this quarterly service in the U.S. or Canada, call 1-800-457-1762. In Hong
Kong, Indonesia, Malaysia, or Singapore, call Fulfill Plus at (65) 740-4477.
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HP Service Information:
To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or
1-800-387-3867 (Canada).
HP Service Agreements:
Call 1 (800) 743-8305 (U.S.) or (800) 268-1221 (Canada). For extended
service, call 1-800-446-0522.
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Customer support options worldwide
Customer Support and Product Repair Assistance for
the U.S. and Canada
Call (208) 323-2551 Monday through Friday from 6 am to 6 pm, (Mountain
Time) free of charge during the warranty period. However, your standard
long-distance phone charges still apply. Have your system nearby and your
serial number ready when calling.
If you know your printer needs repair, call 1-800-243-9816 to locate your
nearest HP-Authorized service provider, or call (208) 323-2551 for HP
centralized service dispatch.
Post-warranty telephone assistance is available to answer your product
questions. Call (900) 555-1500 ($2.50* per minute, U.S. only) or call
1-800-999-1148 ($25* per call, Visa or MasterCard, U.S. and Canada) Monday
through Friday from 6 am to 6 pm (Mountain Time). Charges begin only when
you connect with a support technician. *Prices subject to change.
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European Customer Support Center Language and
In-Country Options Available
Open Monday through Friday 8:30–18:00 CET
HP provides a free telephone support service during the warranty period. By
calling a telephone number listed below, you will be connected to a responsive
team waiting to help you. If you require support after your warranty has
expired, you can receive support for a fee through the same telephone number.
The fee is charged on a per-incident basis. When calling HP, have the following
information ready: product name and serial number, date of purchase, and
description of the problem.
English
Dutch
French
German
Norwegian
Danish
Continued on next page.
Ireland: (353) (1) 662-5525
U.K.: (44) (171) 512-5202
International: (44) (171) 512-5202
Belgium: (32) (2) 626-8806
Netherlands: (31) (20) 606-8751
France: (33) (01) 43-62-3434
Belgium: (32) (2) 626-8807
Switzerland: (41) (84) 880-1111
Germany: (49) (180) 525-8143
Austria: (43) (1) 0660-6386
Norway: (47) 2211-6299
Denmark: (45) 3929-4099
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Finnish
Swedish
Italian
Spanish
Portuguese
Finland: (358) (9) 0203-47288
Sweden: (46) (8) 619-2170
Italy: (39) (2) 264-10350
Spain: (34) (90) 232-1123
Portugal: (351) (1) 441-7199
In-country support numbers
Argentina
Australia
Brazil
Canada
Chile
China
Czech Republic
Greece
Hong Kong
Hungary
India
Continued on next page.
787-8080
(61) (3) 272-8000
022-829-6612
(208) 323-2551
800-360999
(86) (10) 65053888-5959
(42) (2) 471-7321
(30) (1) 689-6411
(852) 800-96-7729
(36) (1) 343-0310
(91) (11) 682-6035
(91) (11) 682-6069
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Indonesia
Korea
Korea outside Seoul
Japan
Malaysia
Mexico (Mexico City)
Mexico (outside Mexico City)
New Zealand
Philippines
Poland
Portugal
Russia
Singapore
Taiwan
Thailand
Turkey
(62) (21) 350-3408
(82) (2) 3270-0700
(82) (080) 999-0700
(81) (3) 3335-8333
(60) (3) 295-2566
01 800-22147
01 800-90529
(64) (9) 356-6640
(63) (2) 894-1451
(48) (22) 37-5065
(351) (1) 301-7330
(7) (95) 923-5001
(65) 272-5300
(886) (02) 717-0055
+66 (0) 2 661-4011
(90) (1) 224-5925
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Contents
Introduction
Navigation Features . . . . . . . . . . . . . 19
Text Conventions . . . . . . . . . . . . . . . 20
Additional Features of Acrobat Reader 21
Tips for Use . . . . . . . . . . . . . . . . . . . 23
1 Printer Basics
Overview . . . . . . . . . . . . . . . .
Printer Features and Benefits .
Printer Information . . . . . . . . .
Configurations . . . . . . . . . .
Printer Parts and Locations
Accessories and Supplies . . .
Suggested Accessories . . .
Ordering Information . . . . .
Control Panel Layout . . . . . . .
Control Panel Lights . . . . .
Configuration Page . . . . . .
Control Panel Keys . . . . . .
Control Panel Menus . . . . .
Paper Handling LED Status
Interpretation . . . . . . . . . . . . .
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. . . . . . 60
Printer Software . . . . . . . . . . . . . . . . 62
Printer Drivers . . . . . . . . . . . . . . . . 66
Software for Windows . . . . . . . . . . 71
Installing Windows Printing Software
(CD) . . . . . . . . . . . . . . . . . . . . . . . 72
Installing Macintosh Printing
Software . . . . . . . . . . . . . . . . . . . . 74
Software for Macintosh Computers . 80
Software for Networks . . . . . . . . . . 83
2 Printing Tasks
Overview . . . . . . . . . . . . . . . . . . . . . 88
Loading the Input Tray . . . . . . . . . . . . 89
Loading Tray 1 . . . . . . . . . . . . . . . 89
Loading Trays 2, 3, and the Optional
2 x 500-sheet Input Tray
(Trays 4 and 5) . . . . . . . . . . . . . . . 93
Loading the Optional 2000-sheet Input
Tray (Tray 4) . . . . . . . . . . . . . . . . . 98
Selecting the Output Bin . . . . . . . . . 101
Printing to the Standard Output
Bin . . . . . . . . . . . . . . . . . . . . . . . 103
Printing to the Face-up Bin . . . . . 105
Printing to a Mailbox . . . . . . . . . . 106
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Using the Stapler . . . . . . . . . . . . . . 113
Loading Staple Cartridges (5-bin
Mailbox with Stapler) . . . . . . . . . . 113
Stapling Documents (5-bin Mailbox with
Stapler) . . . . . . . . . . . . . . . . . . . . 114
Printing Both Sides of Paper (Optional
Duplex Printing Accessory) . . . . . . . 117
Printing Envelopes . . . . . . . . . . . . . 123
Feeding Envelopes Automatically
(Optional Envelope Feeder) . . . . . 123
Inserting the Envelope Feeder . . 125
Loading Envelopes into the Envelope
Feeder . . . . . . . . . . . . . . . . . . . . 126
Changing Fuser Levers for Printing
Envelopes . . . . . . . . . . . . . . . . . . 128
Printing Envelopes from Tray 1 . . 130
Loading Envelopes in Tray 1 . . . . 132
Printing Envelopes from Your
Software Application . . . . . . . . . . 133
Printing Special Paper . . . . . . . . . . . 134
Printing Letterhead, Preprinted Paper,
or Prepunched Paper . . . . . . . . . . 134
Printing Labels . . . . . . . . . . . . . . 135
Printing Transparencies . . . . . . . 137
Custom-size Paper in Tray 1 . . . . 139
Printing Cards, Custom-size, and
Heavy Paper . . . . . . . . . . . . . . . 141
3 Advanced Printing Tasks
Overview . . . . . . . . . . . . . . . . . . . . 144
Using Features in the Printer Driver 146
Different First Page . . . . . . . . . . . . . 149
Blank Back Page . . . . . . . . . . . . . . . 151
Printing Multiple Pages on One Sheet
of Paper . . . . . . . . . . . . . . . . . . . 152
Customizing Tray 1 Operation . . . . . 154
Tray 1 Mode=First . . . . . . . . . . . . 154
Tray 1 Mode=Cassette . . . . . . . . . 155
Manually Feeding Paper from
Tray 1 . . . . . . . . . . . . . . . . . . . . . 156
Printing by Type and Size of Paper . 157
Benefits of Printing by Type and Size of
Paper . . . . . . . . . . . . . . . . . . . . . 157
Changing the Variable Fuser Mode . 160
Loading Custom-size Paper . . . . . . 163
Job Retention . . . . . . . . . . . . . . . . . 166
Quick Copying a Job . . . . . . . . . . 167
Proofing and Holding a Job . . . . . 170
Printing a Private Job . . . . . . . . . 173
Storing a Print Job . . . . . . . . . . . . 176
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Printing with the Optional HP Fast
InfraRed Connect . . . . . . . . . . . . . . 179
Setting Up to Print with
Windows 3.1x . . . . . . . . . . . . . . . 180
Setting Up to Print with
Windows 9x . . . . . . . . . . . . . . . . . 181
Printing a Job . . . . . . . . . . . . . . . 182
Interrupting and Resuming Printing 184
Edge-to-Edge Printing . . . . . . . . . . . 185
Duplex Registration . . . . . . . . . . . . . 187
4 Printer Maintenance
Overview . . . . . . . . . . . . . . . . . . . .
Printer Maintenance Kit . . . . . . . . .
Managing the Toner Cartridge . . . .
HP Policy on Non-HP Toner
Cartridges . . . . . . . . . . . . . . . . .
Toner Cartridge Storage . . . . . .
Toner Cartridge Life Expectancy
Checking the Toner Level . . . . .
Resetting the HP TonerGauge . .
Continue Printing When Toner is
Low . . . . . . . . . . . . . . . . . . . . .
Cleaning the Printer . . . . . . . . . . . .
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5 Problem Solving
Overview . . . . . . . . . . . . . . . . . . . . 200
Clearing Paper Jams . . . . . . . . . . . . 202
Clearing Jams from the Input Tray
Areas . . . . . . . . . . . . . . . . . . . . . 204
Clearing Jams from the Optional
Duplex Printing Accessory . . . . . . 213
Clearing Jams from the Top Cover
Area . . . . . . . . . . . . . . . . . . . . . . 215
Clearing Jams from the Output
Areas . . . . . . . . . . . . . . . . . . . . . 217
Clearing Jams from an Optional HP
Output Device . . . . . . . . . . . . . . . 221
Clearing Jams from the Stapler (5-bin
Mailbox with Stapler) . . . . . . . . . . 222
Solving Repeated Paper Jams . . . 224
Understanding Printer Messages . . . 226
Using the Printer Online Help
System . . . . . . . . . . . . . . . . . . . . 227
Correcting Output Quality Problems 254
Correcting Wrinkles on Envelopes 260
Determining Printer Problems . . . 262
Printer Problems . . . . . . . . . . . . . 264
Software, Computer, and Printer
Interface Problems . . . . . . . . . . . 267
Cabling Configurations . . . . . . . . 292
Selecting an alternate PPD . . . . . 308
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Communicating with an Optional
HP JetDirect EIO Print Server . . .
Checking the Printer’s Configuration
Configuration Page . . . . . . . . . . .
Menu Map . . . . . . . . . . . . . . . . . .
PCL or PS Font List . . . . . . . . . . .
File Directory Page . . . . . . . . . . .
Event Log Page . . . . . . . . . . . . . .
Paper Path Test . . . . . . . . . . . . .
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6 HP Digital Copy
Overview . . . . . . . . . . . . . . . . . . . . . 324
HP Digital Copy Installation . . . . . . . 325
Installation Checklist . . . . . . . . . . 325
Step 1. Locate HP Digital Copy
Parts . . . . . . . . . . . . . . . . . . . . . . 326
Step 2. Prepare Printer and HP Digital
Copy Location . . . . . . . . . . . . . . . 327
Step 3. Install the HP Digital Copy 332
Step 4. Test HP Digital Copy
Operation . . . . . . . . . . . . . . . . . . 343
Troubleshoot the HP Digital Copy . 345
HP Digital Copy Operating
Instructions . . . . . . . . . . . . . . . . . . . 346
HP Digital Copy Features and
Benefits . . . . . . . . . . . . . . . . . . . . 346
HP Digital Copy Control Panel . . . 347
HP Digital Copy Settings . . . . . . . 362
Loading documents into the Automatic
Document Feeder . . . . . . . . . . . . 364
Loading documents onto the
Flatbed . . . . . . . . . . . . . . . . . . . . 366
Loading documents larger than the
Document Board . . . . . . . . . . . . . 367
Reading a page from a thick book 368
Foreign Interface Harness . . . . . . 369
Paper Specifications . . . . . . . . . . 370
Document Quality . . . . . . . . . . . . 371
HP Digital Copy Maintenance . . . . . 373
Clean the Document Cover, the
Document Holder, and the
Flatbed Glass . . . . . . . . . . . . . . . 373
Cleaning the Automatic Document
Feeder . . . . . . . . . . . . . . . . . . . . 374
Pad and Roller Maintenance . . . . 376
HP Digital Copy Problem Solving . . . 377
Temporary Error . . . . . . . . . . . . . 378
Equipment Error . . . . . . . . . . . . . 379
7 Service and Support
Overview . . . . . . . . . . . . . . . . . . . . 380
Hewlett-Packard limited warranty
statement . . . . . . . . . . . . . . . . . . . . 381
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Service During and After the Warranty
Period . . . . . . . . . . . . . . . . . . . . . 384
Limited Warranty for Toner Cartridge
Life . . . . . . . . . . . . . . . . . . . . . . . . . 385
HP Software License Terms . . . . . . 386
Configuration Menu . . . . . . .
Configuration of MBM Menu .
I/O Menu . . . . . . . . . . . . . . .
EIO Menu . . . . . . . . . . . . . .
Duplex Registration Menu . .
Resets Menu . . . . . . . . . . . .
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A Specifications
Overview . . . . . . . . . . . . . . . . . . . . . 389
Paper Specifications . . . . . . . . . . . . 390
Supported Sizes of Paper for Input and
Output . . . . . . . . . . . . . . . . . . . . . 392
Supported Types of Paper . . . . . . 397
Labels . . . . . . . . . . . . . . . . . . . . . 403
Transparencies . . . . . . . . . . . . . . 405
Envelopes . . . . . . . . . . . . . . . . . . 406
Card Stock and Heavy Paper . . . . 410
Printer Specifications . . . . . . . . . . . . 412
Physical Dimensions . . . . . . . . . . 412
Environmental Specifications . . . . 417
B Control Panel Menus
Overview . . . . . . . . . . . . .
Private/Stored Jobs Menu
Information Menu . . . . . .
Paper Handling Menu . . .
Print Quality Menu . . . . . .
Printing Menu . . . . . . . . .
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C Printer Memory and Expansion
Overview . . . . . . . . . . . . . . . . . . .
Determining Memory Requirements
Installing Memory . . . . . . . . . . . . .
Checking Memory Installation . . . .
Adjusting Memory Settings . . . . . .
Installing EIO Cards/Mass Storage .
D Printer Commands
Overview . . . . . . . . . . . . . . . . . . . . 480
Understanding PCL Printer Command
Syntax . . . . . . . . . . . . . . . . . . . . . . 483
Combining Escape Sequences . . . 484
Selecting PCL Fonts . . . . . . . . . . . . 485
Common PCL Printer Commands . . . 486
E Regulatory Information
Overview . . . . . . . . . . . . . . . . . . . . 494
FCC Regulations . . . . . . . . . . . . . . . 495
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Environmental Product Stewardship
Protecting the Environment . . . .
Material Safety Data Sheet . . . . . .
Environmental Conformity . . . . . . .
Declaration of Conformity . . . . . . .
Safety Statements . . . . . . . . . . . . .
Laser Safety Statement . . . . . . .
Canadian DOC Regulations . . . .
VCCI Statement (Japan) . . . . . .
Korean EMI statement . . . . . . . .
Laser Statement for Finland . . . .
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Introduction
Introduction
This section explains some of the features of this online user guide as well as
tips and tricks to help you use it to its greatest potential. It provides an
overview of the following information:
! Navigation Features
! Text Conventions
! Additional Features of Acrobat Reader
! Tips for Use
Additional features can be accessed through your Acrobat Reader menus and
toolbars.
18
Introduction
19
Navigation Features
Button
Button Name
Function
Page Up and Down
Arrows
The Page Up and Down arrows allow you to scroll
page-by-page through the online user guide. The
Page Up arrow allows you to go back one page,
while the Page Down arrow allows you to move
forward one page.
Table of Contents Icon This Table of Contents Icon calls up the table of
contents for the online user guide.
Introduction Icon
The Introduction Icon calls up this introduction to
the guide.
Index Icon
The Index Icon calls up the online user guide text
index. The index entries are linked to their related
topics.
Navigation Features
Introduction
Text Conventions
Some text is formatted differently to indicate specific meanings or functions.
Below is a table that defines the different text formats and what they indicate.
Text Format Style
Meaning or Function
KEY C AP
This format is used to represent buttons on the printer, as well as
keys on the computer keyboard.
Hypertext
This format is used to indicate that the text is linked to another
page of the document. Clicking on the underlined text takes you
to that page. Sometimes, a page number and section heading are
included in the blue underlined text, but any text formatted this
way indicates the presence of a link.
DISPLAY PANEL
This format is used to indicate text that is displayed on the control
panel.
Input
This format indicates that the text is typed by the user at a
command prompt or into a dialog box.
Text Conventions
20
Introduction
21
Additional Features of Acrobat Reader
In addition to the navigation buttons provided on the right side of the page,
Adobe Acrobat Reader has a number of other features that you may find
useful.
Button
Button Name
Function
Actual Size
This button sets the document view to the page’s actual
size.
Fit Page
This button changes the document view so the page
fits in the window.
Fit Visible Width
This button changes the document view so the visible
content and page width fit in the window.
Page Only
This button displays the page only with no bookmarks
or thumbnails.
Page With
Bookmarks
This button displays the page and bookmarks to the
different sections of the document in a window to the
left of the screen.
Additional Features of Acrobat Reader
Introduction
Button
22
Button Name
Function
Page With
Thumbnails
This button displays the page and small images of each
page in a window to the left of the screen.
Back
This button allows you to go to the previous link or to
undo your last change.
Find
This button calls up the Find dialog.
Zoom
This button allows you to change the page size.
Additional Features of Acrobat Reader
Introduction
Tips for Use
Use bookmarks to navigate between chapters.
When reading large amounts of text, turn off bookmarks and change the page
view to full screen.
Use the find function under the Tools menu to find specific terms.
Use the back button (page 22) in Adobe Acrobat Reader to return to the
previous page when jumping from link to link.
To print this document - For best quality and quickest printing, always print
using a compatible PostScript Level 3 emulation printer driver.
Due to the size of these print files, it is recommended that you print portions of
this document rather than printing the whole document at one time.
To save paper when you are printing this online user guide, you can create a
quick set to print 2 pages of the online user guide (N-up printing) on both sides
of the paper (duplex printing). See the printer driver help for details on these
features.
Tips for Use
23
Chapter 1
1
Printer Basics
Printer Basics
Overview
Congratulations on your purchase of an HP LaserJet printer. If you have not
done so, see the getting started guide provided with the printer for setup
instructions.
For detailed information on the HP Digital Copy (that comes with the
HP LaserJet 8150 MFP), see the section on page 324 or the getting started
guide provided with the HP Digital Copy.
Now that the printer is set up and ready to use, take a few moments to get to
know the printer. This chapter introduces the following:
! Printer Features and Benefits
! Printer Information
! Accessories and Supplies
Continued on next page.
Overview
24
Chapter 1
Printer Basics
! Control Panel Layout
! Paper Handling LED Status Interpretation
! Printer Software
Overview
25
Chapter 1
Printer Basics
Printer Features and Benefits
Speed and Throughput
! Transmit Once, RIP ONCE technology
! 32 pages per minute (ppm) on Letter or ISO A4 paper
! Duty Cycle: 150,000 pages per month on Letter or ISO A4 paper
! 250 MHz microprocessor
Resolution
! 600 dots per inch (dpi) with Resolution Enhancement technology (REt)
! FastRes 1200 provides 1200 dpi quality at full speed
! More than 220 levels of gray
Printer Features and Benefits
26
Chapter 1
Printer Basics
Memory
! 32 MB (8150/8150 N/8150 DN/8150 HN) of RAM, expandable (up to
160 MB) using industry standard 100-pin DIMMs (Dual In-Line Memory
Modules)
! 64 MB (8150 MFP) of RAM, expandable (up to 160 MB) using industry
standard 100-pin DIMMs (Dual In-Line Memory Modules)
! Memory Enhancement technology (MEt) automatically compresses data to
use RAM more efficiently
! 3.2 Gigabyte hard disk (8150 MFP)
Enhanced Productivity (8150 MFP)
! Fast, convenient walk up digital copying
! Advanced paper handling including electronic collation, dual scan heads,
and automatic stapling
! Digital Sender module that easily converts and sends paper documents to
email
Printer Features and Benefits
27
Chapter 1
Printer Basics
Language and Fonts
! HP PCL 6
! HP PCL 5e for compatibility
! Printer Job Language (PJL)
! Printer Management Language (PML)
! 45 scalable TrueType typefaces
! PostScript Level 3 Emulation standard
Paper Handling Options
! Input
" Tray 1: A multipurpose tray for paper, transparencies, labels, and
envelopes. Holds up to 100 sheets of paper.
" Trays 2 and 3: Two 500-sheet trays. These trays automatically sense
paper sizes.
" Optional 2 x 500-sheet Input Tray (Trays 4 and 5): Two 500-sheet trays.
These trays automatically sense paper sizes.
" Optional 2000-sheet Input Tray (Tray 4): One 2000-sheet tray. This tray
automatically senses paper sizes.
Continued on next page.
Printer Features and Benefits
28
Chapter 1
Printer Basics
" Optional Duplex Printing Accessory: Provides two-sided printing (both
sides of paper).
" Optional Envelope Feeder: Automatically feeds up to 100 envelopes.
" Optional Custom Paper Trays: Allows printing on custom-size paper. Holds
up to 500 sheets of paper. (Used in place of trays 3 or 5.)
! Output
" Standard Output Bin (face-down bin): Holds up to 500 sheets of paper.
Automatically senses when full.
" Face-up Bin: Holds up to 100 sheets of paper. Provides the best results
when printing transparencies, labels, and envelopes.
" Optional 5-bin Mailbox with Stapler: Each of the 5 bins holds up to
250 sheets of paper. Provides job separation by stapling jobs.
" Optional 8-bin Mailbox: Each of the 8 bins holds up to 250 sheets of
paper.
" Optional 7-bin Tabletop Mailbox: Each of the 7 bins holds up to 120 sheets
of paper. Designed for tabletop printing.
" Optional 3000-sheet Stacker: One 3000-sheet stacking device.
" Optional 3000-sheet Stapler/Stacker: One 3000-sheet stacking device
which provides multi-position stapling for up to 50 sheets of paper per
document.
Continued on next page.
Printer Features and Benefits
29
Chapter 1
Printer Basics
! Input/Output
" HP Digital Copy: The flatbed and the automatic document feeder have the
ability to copy up to A3 or 11 x 17 size original documents. The automatic
document feeder holds up to 50 sheets of paper.
Connectivity
! 3 EIO (enhanced input/output) slots
! HP JetDirect EIO cards, Ethernet (10Base-T, 10Base2), Token Ring, Fast
Ethernet 10/100Base-TX, USB, Serial, and Local Talk
! Parallel
! HP Fast InfraRed Connect (fast infrared connection)
! Foreign Interface Harness (HP LaserJet 8150 MFP or any model of
HP LaserJet 8150 printer with an HP Digital Copy attached)
Environmental Features
! EconoMode uses approximately 50% less toner, which extends the life of
the toner cartridge (HP does not recommend full-time use of EconoMode)
! PowerSave setting saves energy (meets E NERGY S TAR guidelines)
! High content of recyclable components and materials in the printer
Printer Features and Benefits
30
Chapter 1
Printer Basics
Firmware Updates
Provides the ability to download firmware electronically.
To download the latest firmware, go to http://www.hp.com/go/lj8150_firmware
and follow the instructions on the screen. To easily send firmware updates to
multiple printers, use HP Web JetAdmin (go to
http://www.hp.com/go/webjetadmin).
Printer Features and Benefits
31
Chapter 1
Printer Basics
Printer Information
Configurations
HP LaserJet 8150 printer
The HP LaserJet 8150 printer (product number C4265A)
comes standard with 32 MB RAM, wide format printing,
two 500-sheet trays, and a 100-sheet multipurpose tray.
Note
The HP LaserJet 8150 requires an optional EIO card to
connect to a Macintosh.
HP LaserJet 8150 N printer
The HP LaserJet 8150 N printer (product number C4266A)
comes standard with 32 MB RAM, wide format printing,
two 500-sheet trays, a 100-sheet multipurpose tray, and
an HP JetDirect EIO print server.
Continued on next page.
Printer Information
32
Chapter 1
Printer Basics
HP LaserJet 8150 DN printer
The HP LaserJet 8150 DN printer (product number
C4267A) comes standard with 32 MB RAM, wide format
printing, two 500-sheet trays, a 100-sheet multipurpose
tray, an HP JetDirect EIO print server, and a duplexer (for
printing on both sides of paper).
HP LaserJet 8150 HN printer
The HP LaserJet 8150 HN printer (product number
C4269A) comes standard with 32 MB RAM, wide format
printing, two 500-sheet trays, a 100-sheet multipurpose
tray, a 2000-sheet input tray (tray 4), a 3000-sheet
stacker, an HP JetDirect EIO print server, and a duplexer
(for printing on both sides of paper).
Continued on next page.
Printer Information
33
Chapter 1
Printer Basics
HP LaserJet 8150 MFP printer
The HP LaserJet 8150 MFP (product number C4268A)
comes standard with 64 MB RAM, wide format printing,
hard disk, two 500-sheet trays, a 100-sheet multipurpose
tray, a 2000-sheet input tray (tray 4), a 3000-sheet
Stapler/Stacker, an HP JetDirect EIO print server, a
duplexer (for printing on both sides of paper), a copy
connect EIO board, and an HP Digital Copy.
Printer Information
34
Chapter 1
Printer Basics
35
Printer Parts and Locations
Standard Output Bin (Face-down Bin)
Adjustable paper stop
Top cover
Control panel
Tray 1
(multipurpose)
Face-up Bin
Left door
(not shown)
Front door
On/Off switch
Tray 1 extensions
Tray 3
Right door
Tray 2
Continued on next page.
Printer Information
Tray 1 paper width guides
Chapter 1
Printer Basics
36
Printed Circuit Assembly
(formatter board)
EIO slots
Bidirectional
Parallel Port
(IEEE-1284)
Power outlet
Printer Information
Paper Handling
Connector (C-link)
Chapter 1
Printer Basics
Accessories and Supplies
You can increase the capabilities of the printer with optional accessories and
supplies.
Use accessories and supplies specifically designed for the printer to ensure
optimum performance.
The printer supports three enhanced input/output (EIO) cards. Other
accessories and options are available. For ordering information, see page 42.
Accessories and Supplies
37
Chapter 1
Printer Basics
38
Suggested Accessories
2 x 500-sheet Input Tray
(Trays 4 and 5)
2000-sheet Input
Tray (Tray 4)
Printer
Stand
HP Digital Copy
Stand
HP LaserJet MFP
Upgrade Kit
Continued on next page.
Accessories and Supplies
Custom Paper Tray
Chapter 1
Printer Basics
39
3000-sheet
Stapler/Stacker
or 3000-sheet
Stacker
5-bin Mailbox
with Stapler
8-bin Mailbox
Envelope
Feeder
7-bin Tabletop
Mailbox
Duplexer
HP Fast InfraRed
Connect
Continued on next page.
Accessories and Supplies
Chapter 1
Printer Basics
Optional Hard Disk
The Hard Disk accessory can be used to store selected print jobs, support
RIP ONCE technology, and permanently store downloaded fonts and forms in
the printer. Unlike standard printer memory, many items on the Hard Disk
remain in the printer even when the printer is turned off. Fonts downloaded to
the Hard Disk are available to all users of the printer.
The Hard Disk can be write-protected through software for additional security.
Windows Users
Use HP LaserJet Resource Manager to delete files and manage fonts on a
mass storage device (page 86). For more information, see the printer software
help.
HP is constantly introducing new software tools for use with your printer and
accessories. These tools are available from the Internet free of charge. See
page 3 for how to visit the HP website for more information.
Continued on next page.
Accessories and Supplies
40
Chapter 1
Printer Basics
Macintosh Users
Use the HP LaserJet Utility to download fonts and files. See HP LaserJet
Utility (Macintosh) on page 81 or the HP LaserJet Utility Guide online help
included with your HP LaserJet Utility software for more information.
Note
The HP LaserJet Utility is not supported for Traditional Chinese,
Simplified Chinese, Korean, Japanese, Czech, Russian, and Turkish.
Accessories and Supplies
41
Chapter 1
Printer Basics
42
Ordering Information
Use only accessories specifically designed for this printer. To order an
accessory, contact an HP-authorized service or support provider. (See the
HP Customer Care pages at the front of this user guide.)
Paper Handling
Order
Number
Item
Description or Use
2 x 500-sheet Input Tray
Two 500-sheet trays and
feeder.
C4780A
2000-sheet Input Tray
One 2000-sheet tray and
feeder.
C4781A
Envelope Feeder
Automatically feeds up to
100 envelopes.
C3765B
Custom Paper Tray
Allows printing on
custom-size paper.
C4184A
Duplex Printing
Accessory (duplexer)
Allows automatic printing
on both sides of paper.
C4782A
Accessories and Supplies
Chapter 1
Printer Basics
Paper Handling
(continued)
43
Order
Number
Item
Description or Use
7-bin Tabletop Mailbox
Each of the 7 output bins
holds 120 sheets of
paper.
C4783A
8-bin Mailbox
Each of the 8 output bins
holds 250 sheets of
paper.
C4785A
5-bin Mailbox with
Stapler
Each of the 5 output bins
holds 250 sheets of
paper. Provides job
separation by stapling
jobs.
C4787A
3000-sheet Stacker
One 3000-sheet stacking
device.
C4779A
3000-sheet
Stapler/Stacker
One 3000-sheet stacking
device provides stapling
for up to 50 sheets of
paper per document.
C4788A
Accessories and Supplies
Chapter 1
Printer Basics
44
Order
Number
Item
Description or Use
Paper Handling
(continued)
HP LaserJet MFP
Upgrade Kit
A copy module that
comes standard with
32 cpm, duplexing, and
wide format copying.
C4166A
Printer Stands
Printer Stand
Used in place of the
2000-sheet Input Tray
(Tray 4) or the 2 x
500-sheet Tray (Trays 4
and 5) when an output
accessory is attached.
Note:
The printer stand cannot
be used with the stand for
the HP Digital Copy.
C2975A
Stand for the HP Digital
Copy.
This is the preferred
configuration for the
printer and copy module.
C4231A
Accessories and Supplies
Chapter 1
Printing
Supplies
Printer Basics
45
Order
Number
Item
Description or Use
HP Multipurpose Paper
HP brand paper for a
variety of uses (1 box of
10 reams, 500 sheets
each). To order a sample,
in the U.S. call
1-800-471-4701.
HPM1120
Premium HP brand paper
for use with HP LaserJet
printers (1 box of
10 reams, 500 sheets
each). To order a sample,
in the U.S. call
1-800-471-4701.
HPJ1124
Replacement
HP UltraPrecise toner
car tridge.
C4182X
(Other HP media is
available where office
products are sold.)
HP LaserJet Paper
(Other HP media is
available where office
products are sold.)
Toner Cartridge
(20,000 pages)
Accessories and Supplies
Chapter 1
Printing
Supplies
(continued)
Printer Basics
46
Order
Number
Item
Description or Use
Staple Cartridges
(5-bin Mailbox with
Stapler)
3-pack of staple
car tridges. Each
car tridge contains
2000 staples.
C3772A
Staple Cartridges
(3000-sheet
Stapler/Stacker)
3-pack of staple
car tridges. Each
car tridge contains
5,000 staples.
C4791A
Accessories and Supplies
Chapter 1
Printer Basics
Memory, Fonts,
and Mass
Storage
47
Item
Description or Use
Dual In-line Memory
Module (DIMM)
(100-pin)
Boosts the ability of the
printer to handle large
print jobs (maximum
160 MB with HP brand
DIMMs)
SDRAM DIMMs
(100-pin)
Flash DIMM
(100-pin)
Font DIMM
(100-pin)
Accessories and Supplies
8 MB
16 MB
32 MB
64 MB
Order
Number
C7842A
C7843A
C7845A
C7846A
Permanent storage for
fonts and forms:
2 MB
4 MB
8 MB
C4286A
C4287A
C8530A
8 MB Asian ROM:
Traditional Chinese
Simplified Chinese
C4292A
C4293A
Chapter 1
Printer Basics
48
Order
Number
Item
Description or Use
Memory, Fonts,
and Mass
Storage
(continued)
Hard Disk
Permanent storage for
fonts and forms. Enables
RIP ONCE mopying of
print jobs that are too
large to RIP ONCE mopy
in RAM (see pages 147
and 166).
C2985B
Cable and
Interface
Accessories
Parallel Cables
3 Meter IEEE-1284 cable
10 Meter IEEE-1284
cable
C2946A
C2947A
Macintosh Network Cable
Kit
For PhoneNET or
LocalTalk connection.
92215N
1-to-1 connection
(Macintosh DIN-8 cable
male-male).
92215S
(Requires EIO card)
Accessories and Supplies
Chapter 1
Printer Basics
Cable and
Interface
Accessories
(continued)
49
Item
Description or Use
Enhanced I/O Cards
HP JetDirect print server
multi-protocol EIO
network cards:
Order
Number
! Ethernet RJ-45 only
J3110A
! Ethernet RJ-45 and
BNC, LocalTalk
J3111A
! Token Ring RJ-45 and
DB-9
J3112A
! Fast Ethernet
10/100Base-TX RJ-45
only
J4169A
HP JetDirect Connectivity
card for:
HP Fast InfraRed
Connect
Accessories and Supplies
! USB, Serial, LocalTalk
J4135A
Enables wireless printing
from any IRDA-compliant
portable device (such as
a laptop computer).
C4103A
Chapter 1
Printer Basics
50
Item
Description or Use
Cable and
Interface
Accessories
(continued)
Power Box
For connecting a multibin
mailbox to the printer
when the printer is on a
printer stand. This item is
included only with the
2000-sheet Input Tray
and the 2 x 500-sheet
Input Tray.
Maintenance
Kit
Preventive Maintenance
Kit
Contains replacement
fuser, transfer roller, and
feed and separation
rollers.
Documentation
HP LaserJet Printer
Family Paper
Specification Guide
Accessories and Supplies
Order
Number
C4789A
For 110V units
C3914A
For 220V units
C3915A
A guide to using paper
and other print media
with HP LaserJet
printers.
5090-3392
Chapter 1
Printer Basics
Documentation
(continued)
51
Order
Number
Item
Description or Use
PCL 5/PJL Technical
Reference
Documentation Package
A guide to using printer
commands with
HP LaserJet printers.
5021-0377
HP LaserJet 8150,
8150 N, 8150 DN,
8150 HN, and 8150 MFP
Printers User Guide
This is an online user
guide provided on
compact disc. This
CD-ROM contains all
suppor ted languages.
C4265-60104
User Documentation
Bundle
An additional copy of the
getting started guide and
the ready reference
guide. Available in all
suppor ted languages.
C4265-99001
(English
version)
HP 3000-sheet Stacker
and HP 3000-sheet
Stapler/Stacker (C4779x
and C4788x) Installation
Guide
Instructions for installing
the 3000-sheet Stacker
and 3000-sheet
Stapler/Stacker.
C4788-90900
Accessories and Supplies
Chapter 1
Printer Basics
Documentation
(continued)
52
Item
Description or Use
HP 3000-sheet Stacker
and HP 3000-sheet
Stapler/Stacker (C4779x
and C4788x) User Guide
This is an online user
guide provided on
compact disc.
Accessories and Supplies
Order
Number
C4788-90901
Chapter 1
Printer Basics
53
Control Panel Layout
The control panel includes three indicator lights, six keys, and a 2-line display
(16 characters per line).
2-line display
Go
Control Panel Layout
Cancel
Job
READY
Menu
Item
- Value +
Ready
Data
Attention
Select
Chapter 1
Printer Basics
54
Control Panel Lights
Light
Indication
Ready
Off
The printer is offline or has an
error.
Solid
The printer is ready to print.
Blinking
The printer is going offline, please
wait.
Off
The printer has no data to print.
Solid
The printer has data to print, but is
not ready or is offline.
Blinking
The printer is processing or printing
the data.
Data
Control Panel Layout
Chapter 1
Printer Basics
Light
55
Indication
Attention
Off
The printer has no error.
Solid
The printer has a problem. Turn the
printer off and then on.
Blinking
Action is required. See the control
panel display.
Configuration Page
To print a configuration page, see page 314.
Control Panel Layout
Chapter 1
Printer Basics
Control Panel Keys
Key
Function
GO
! Places the printer either online or offline.
! Prints any data residing in the printer’s buffer.
! Allows the printer to resume printing after being offline. Clears most
printer messages and places the printer online.
! Allows the printer to continue printing with an error message such
as TRAY x LOAD [TYPE] [SIZE] or UNEXPECTED PAPER SIZE.
! Confirms a manual feed request if Tray 1 is loaded and TRAY 1 MODE=
CASSETTE has been set from the Paper Handling Menu in the printer’s
control panel.
! Overrides a manual feed request from Tray 1 by selecting paper
from the next available tray.
! Exits the control panel menus. (To save a selected control panel
setting, first press S ELECT .)
C ANCEL J OB
Cancels the print job that the printer is processing. The time it takes to
cancel depends on the size of the print job. (Press it only once.)
Control Panel Layout
56
Chapter 1
Printer Basics
Key
Function
M ENU
Cycles through the control panel menus. Press the right end of the
button to move forward or the left end of the button to move backward.
I TEM
Cycles through the selected menu’s items. Press the right end of the
button to move forward or the left end of the button to move backward.
The Item key is also used to navigate through the printer’s online Help
system (see page 227).
- VALUE +
Cycles through the selected menu item’s values. Press + to move
forward or - to move backward.
S ELECT
! Saves the selected value for that item. An asterisk (*) appears next
to the selection, indicating that it is the new default. Default settings
remain when the printer is switched off or reset (unless you reset all
factory defaults from the Resets Menu).
! Prints one of the printer information pages from the control panel.
Control Panel Layout
57
Chapter 1
Printer Basics
Control Panel Menus
For a complete list of control panel items and possible values, see page 420.
Press M ENU for access to all control panel menus. When additional trays or
other accessories are installed in the printer, new menu items automatically
appear.
To change a control panel setting:
1 Press M ENU repeatedly until the desired menu appears.
2 Press I TEM repeatedly until the desired item appears.
3 Press - VALUE + repeatedly until the desired setting appears.
4 Press S ELECT to save the selection. An asterisk (*) appears next to the
selection in the display, indicating that it is now the default.
5 Press G O to exit the menu.
Continued on next page.
Control Panel Layout
58
Chapter 1
Note
Printer Basics
Settings in the printer driver and software application override control
panel settings. (Software application settings override printer driver
settings.)
If you cannot access a menu or item, it is either not an option for the
printer, or your network administrator has locked the function. (The
control panel reads ACCESS DENIED MENUS LOCKED.) See your network
administrator.
To print a control panel menu map:
See page 317 for information on how to print a control panel menu map.
Control Panel Layout
59
Chapter 1
Printer Basics
60
Paper Handling LED Status Interpretation
Use the following table to interpret the status lights on the Optional 2000-sheet
Input Tray (Tray 4), the Optional 2 x 500-sheet Input Tray (Trays 4 and 5), and
the optional HP output devices.
Optional 2000-sheet Input
Tray and the Optional
2 x 500-sheet Tray
(Trays 4 and 5)
Optional HP Output Devices
Solid Green
The accessory is on and
ready.
The accessory is on and
ready.
Solid Amber
The accessory is
experiencing a hardware
malfunction.
The accessory is
experiencing a hardware
malfunction.
Light
Paper Handling LED Status Interpretation
Chapter 1
Printer Basics
Light
Flashing Amber
Optional 2000-sheet Input
Tray and the Optional
2 x 500-sheet Tray
(Trays 4 and 5)
The accessory has a paper
jam or a page needs to be
removed from the tray, even if
the page is not jammed.
The lower right door might be
open.
Off
61
Optional HP Output Devices
The accessory has a paper
jam or a page needs to be
removed from the multibin
mailbox, even if the page is
not jammed.
The accessory is not
correctly attached to the
printer.
The printer might be in Power
Save mode. Press G O.
The printer might be in Power
Save mode. Press G O.
The accessory is not
receiving power. Check the
power supply, power cables,
and C-link cables.
The accessory is not
receiving power. Check the
power supply, power cables,
and C-link cables.
Paper Handling LED Status Interpretation
Chapter 1
Printer Basics
62
Printer Software
Windows
Client
Network
Administrator
Windows Software
Windows Software
HP Common Installer
HP Common Drivers
HP
HP
HP
HP
HP
Resource Manager
Common Installer
Internet Installer
Disk Image Utility
Common Drivers
Macintosh Software
Macintosh Software
Macintosh
Client
PPDs
HP LaserJet Utility*
Fonts*
Guide files* (English only)
PPDs
HP LaserJet Utility*
Fonts*
Guide files* (English only)
* These products are not supported in Traditional Chinese, Simplified Chinese,
Korean, Japanese, Czech, Russian, and Turkish.
Printer Software
Chapter 1
Printer Basics
The printer drivers provided on the compact disc must be installed to take full
advantage of the printer’s features. The other software programs are
recommended, but are not required for operation. See the ReadMe file for
more information.
Note
Network Administrators: HP LaserJet Resource Manager should be
installed only on the network administrator’s computer. Load all other
applicable software on the server and all client computers.
To manage printers, open the server-based tool (HP Web JetAdmin) in
your web browser. For more information, go to
www.hp.com/go/webjetadmin
The most recent drivers, additional drivers, and other software are available
from the Internet. Depending on the configuration of Windows-driven
computers, the installation program for the printer software automatically
checks the computer for Internet access to obtain the latest software. If you do
not have access to the Internet, see the HP Customer Care pages at the front
of this user guide to obtain the most recent software.
Included with the printer is a compact disc containing the HP LaserJet Printing
System. On the compact disc are software components and drivers that
benefit end users and network administrators. See the ReadMe file for the
most current information.
Continued on next page.
Printer Software
63
Chapter 1
Printer Basics
The Printing System includes software designed for end users operating in the
following environments:
! Microsoft Windows 3.1x
! Microsoft Windows 9x
! Microsoft Windows NT 4.0
! Windows 2000
! IBM OS/2 version 2.0 or greater
! Apple Mac OS 7.5 or greater
! AutoCad
The Printing System also includes software for network administrators using
the following network operating systems:
! Novell NetWare 3.x, 4.x, or 5.x
! Microsoft Windows 9x
! Microsoft Windows NT 4.0 or Windows 2000
! Apple AppleTalk (LocalTalk or EtherTalk)
Continued on next page.
Printer Software
64
Chapter 1
Printer Basics
Network printer installation for UNIX and other network operating systems is
available from the web or through your HP distributor. (See the HP Customer
Care pages at the front of this user guide.)
The drivers and software components for end users and administrators using
the environments listed above are described in the following sections.
Printer Software
65
Chapter 1
Printer Basics
Printer Drivers
Printer drivers access the printer features and allow the computer to
communicate with the printer.
Windows
See Access the Windows Printer Driver on page 75 for more specific driver
information.
Macintosh
See Apple LaserWriter 8 Driver on page 80 for more specific driver
information.
Note
Check the “Installation Notes” file provided on the compact disc for
additional software included and supported languages.
Printer Software
66
Chapter 1
Printer Basics
67
Drivers Included with the Printer
The following printer drivers are included with the printer. The most recent
drivers are available on the Internet. (See the HP Customer Care pages at the
front of this user guide.) Depending on the configuration of Windows
computers, the installation program for the printer software automatically
checks the computer for Internet access to obtain the latest drivers.
PCL 5e
PCL 6
PS a
Windows 3.1x
#
#
#
Windows 9x
#
#
#
Windows NT 4.0
#
#
#
Windows 2000
#
#
#
Macintosh computer b
a. PostScript Level 3 emulation is referred to as PS throughout this user guide.
b. Only PPDs are included (see page 80). If you need the Apple LaserWriter 8 driver,
it comes with the Mac OS system software or can be obtained directly from Apple
Computer, Inc.
Continued on next page.
Printer Software
Chapter 1
Printer Basics
From the tables below, choose the appropriate installation option for what you
want installed on your system.
Windows installation
Typical Install
Select Typical Install to install the following:
! PCL 6
! Bi-directional communication
! Fonts
! Stand-alone status
Custom Install
Select Custom Install to:
! Copy drivers only (PCL 6, PCL 5e, and PS)
! Create customized installer (PCL 6, PCL 5e, PS, bi-directional
communications, fonts, stand-alone status, and Resource
Manager)
! Copy entire printing system installer
Continued on next page.
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Macintosh installation
Install
Select Install to install the following:
! PPD file for use with PostScript printer drivers
! HP LaserJet Utility
! Online help
Custom
Printer Software
Select Custom to only install the software you prefer.
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Additional Drivers
The following additional printer drivers are included with the printer.
! OS/2 PCL/PCL 6 printer driver
! OS/2 PS printer driver
! AutoCAD
Note
If the desired printer driver is not on the compact disc or is not listed
here, check the software application’s installation disks or ReadMe files
to see if they include support for the printer. If not, contact the software
manufacturer or distributor and request a driver for the printer.
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Software for Windows
Use the printing system software to install the printer. If you are installing the
printer on a network (Novell NetWare or Microsoft Windows network) from a
Windows 9x, NT, or 2000 system, the printing system software will guide you
through the installation process and will properly configure the network printer.
Note
If the printer will be used on a network, the network clients and servers
must be properly configured to communicate on the network.
For additional network printer configuration and management, use
HP Web JetAdmin.
HP Web JetAdmin is a server-based tool that network administrators can
access using their web browser. For supported host systems and
available languages or to download the software, go to
www.hp.com/go/webjetadmin
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Installing Windows Printing Software (CD)
For Windows 9x, Windows NT 4.0, and Windows 2000
1 Close all running applications.
2 Insert the CD ROM into the CD-ROM drive. (Depending on the computer
configuration, the installation program may automatically start.)
3 Click Start.
4 Click Run.
5 Type D:\SETUP (or the appropriate drive directory letter) in the command
line box and click OK.
6 Follow the instructions on the computer screen.
Continued on next page.
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For Windows 3.1x
1 Close all running applications.
2 Insert the CD ROM into the CD-ROM drive.
3 In the Windows Program Manager screen, click the File menu.
4 Click Run.
5 Type D:\SETUP (or the appropriate drive directory letter) in the command
line box and click OK.
6 Follow the instructions on the computer screen.
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Installing Macintosh Printing Software
Note
Read the “Installation Notes” on the CD-ROM.
1 Quit all open applications.
2 Insert the CD ROM into the CD-ROM drive.
3 Double-click the Installer icon and follow the instructions on the screen.
4 Open the Chooser from the Apple menu.
5 Click the LaserWriter 8 icon. If the icon is not there, contact HP Customer
Care or contact Apple Computer, Inc.
6 If you are on a network with multiple zones, select the zone in the AppleTalk
Zones box where the printer is located. If this is unknown, ask your network
administrator.
7 Select the desired printer name on the right side of the Chooser. An icon
should appear.
8 Close the Chooser by clicking the Close box in the upper left corner.
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75
Access the Windows Printer Driver
To configure the driver once the software is installed, access it in one of the
following ways:
Temporarily Change Settings
(from a software application)
Change Default Settings
(across all applications)
Windows 9x
From the File menu, click Print,
and then click Properties. (The
actual steps can vary; this is the
most common method.)
Click the Start button, point to
Settings, and then click Printers.
Right-click the printer icon, and
choose Properties.
Windows NT
4.0/Windows 2000
From the File menu, click Print,
and then click Properties. (The
actual steps can vary; this is the
most common method.)
Click the Start button, point to
Settings, and then click Printers.
Right-click and choose
Document Defaults to change
setup attributes (for example;
orientation, paper size, trays),
or choose Properties to
configure, add, or change
accessories.
Operating System
Continued on next page.
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Operating System
Windows 3.1x
Note
76
Temporarily Change Settings
(from a software application)
Change Default Settings
(across all applications)
From the File menu, click Print,
click Printers, and then click
Options. (The actual steps can
vary; this is the most common
method.)
From the Windows control
panel, double-click Printers,
highlight the printer, and click
Setup.
Settings in the printer driver and software application override the
printer’s control panel settings. (Software application settings override
printer driver settings.)
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Choose the Right Printer Driver for Your Needs
For Windows, choose a printer driver based on the way you use the printer.
! Use the PCL 6 driver to take full advantage of the printer’s features. Unless
backward compatibility with previous PCL drivers or older printers is
necessary, the PCL 6 driver is recommended.
! Use the PCL 5e driver if you want print results to look comparable to those
from older printers.
! Use the PS driver for compatibility with PostScript Level 3 needs.
! The printer automatically switches between PS and PCL printer languages.
For the Macintosh, use the Apple LaserWriter 8 Driver, which is a PS driver.
Printer Driver Help
Each printer driver has help screens that can be activated either from the Help
button, the F1 key, or a question mark symbol in the upper right corner in the
printer driver (depending on the Windows operating system used). These help
screens give detailed information about the specific driver. Printer driver help
is separate from the software application help.
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HP JetSend Communications Technology
HP JetSend is a new technology from Hewlett-Packard that
allows devices to communicate with each other simply and
directly. HP JetSend is built into your printer, allowing it to
receive information from any JetSend-enabled sending device
anywhere on your network, whether it is in the same office or
at a remote location. When you use the HP Fast InfraRed
Connect accessory, your printer can also receive information from any
JetSend-enabled infrared device. Examples of JetSend sending devices
include PCs or laptops running JetSend software or scanners with JetSend
built in. JetSend uses simple IP addressing between networked devices and
“point and shoot” between infrared devices.
Note
HP JetSend is not supported for Traditional Chinese, Simplified Chinese,
Korean, Japanese, Czech, Russian, and Turkish.
Visit the JetSend web site (www.jetsend.hp.com) to download the JetSend
software. You will then be able to exchange intra-company documents directly
between PCs and between PCs and any JetSend-enabled printer, without the
problems of incompatible software applications or versions. JetSend software
will allow your colleagues to create documents on their PCs and send copies
directly to this printer without any device-specific drivers or configuration
difficulties.
Continued on next page.
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You can visit the JetSend web site to learn which other devices are available to
communicate easily and directly with your JetSend-enabled printer.
How the JetSend Communications Technology Works
Networked Devices
To use the JetSend capability between networked devices, print a
configuration page (see page 314) to find your JetSend IP address, and give
your address to anyone who wants to send information to your printer via
JetSend.
From a JetSend sending device, a person only needs to enter the printer’s IP
address and press “send.”
Infrared Devices
To use JetSend infrared capability, line up the infrared sensors between the
sending and receiving devices, and choose the “send” option on the sending
device.
The devices will automatically negotiate the best possible outcome because
they have JetSend in them.
Note
HP JetSend is not available for the Macintosh.
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Software for Macintosh Computers
Apple LaserWriter 8 Driver
The driver for the Apple LaserWriter 8 comes with the Mac OS system
software or can be obtained directly from Apple Computer, Inc.
PostScript Printer Description Files (PPDs)
PPDs, in combination with the Apple LaserWriter 8 Driver, access the printer
features and allow the computer to communicate with the printer. An
installation program for the PPDs and other software is provided on the
compact disc. Use the Apple LaserWriter 8 Driver that comes with the
computer.
Continued on next page.
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HP LaserJet Utility (Macintosh)
Note
The HP LaserJet Utility is not supported for Traditional Chinese,
Simplified Chinese, Korean, Japanese, Czech, Russian, and Turkish.
HP LaserJet Utility allows control of features that are not available in the
driver. The illustrated screens make selecting printer features from the
Macintosh computer easier than ever. Use the HP LaserJet Utility to do the
following:
! Customize the printer’s control panel messages.
! Name the printer, assign it to a zone on the network, download files and
fonts, and change most of the printer settings.
! Set a password for the printer.
! From the computer, lock out functions on the printer’s control panel to
prevent unauthorized access. (See the printer software help.)
! Configure and set the printer for IP printing.
! Initialize disk or flash memory.
! Manage fonts in RAM, disk, or flash memory.
! Administer Job Retention features.
See the LaserJet utility guide for more information.
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Fonts
Note
Fonts are not supported for Traditional Chinese, Simplified Chinese,
Korean, and Japanese on Macintosh computers.
Forty-five screen fonts are installed that correspond with the PS fonts resident
in the printer.
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Software for Networks
HP Web JetAdmin
This browser-based HP Web JetAdmin software can be installed on any
supported server platform. The following systems are suppor ted: 1
! Microsoft Windows NT 4.0 or Windows 2000
! HP-UX
! Sun Solaris
! Red Hat Linux
! SuSE Linux
Once installed, HP Web JetAdmin allows any client PC with a supported web
browser to administer the printer.
For the latest list of supported server platforms, go to
www.hp.com/go/webjetadmin
Continued on next page.
1. HP Web JetAdmin is not included on the compact disc with the printer, but is available from the
Internet (http://www.hp.com/go/webjetadmin). If you do not have access to the Internet, see the
HP Customer Care pages at the front of this user guide to obtain this software.
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Printer Basics
The HP Web JetAdmin web site allows access to HP Web JetAdmin in
many languages.
Use HP Web JetAdmin to do the following:
! Install and configure printers that are connected to a network with an
HP JetDirect print server.
! Manage and troubleshoot network printers from any location.
HP JetDirect Printer Installer for UNIX
The HP JetDirect Printer Installer for UNIX is a simple printer installation utility
for HP-UX and Sun Solaris network systems. For more information or to
download the software, go to www.hp.com/support/net_printing.
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HP LaserJet Utility (Macintosh)
HP LaserJet utility allows control of features that are not available in the driver.
The illustrated screens make selecting printer features from the Macintosh
computer easier than ever. Use the HP LaserJet Utility to do the following:
! Customize the printer’s control panel messages.
! Name the printer, assign it to a zone on the network, download files and
fonts, and change most of the printer settings.
! Set a password for the printer.
! From the computer, lock out functions on the printer’s control panel to
prevent unauthorized access. (See the printer software help.)
! Configure and set the printer for IP printing.
! Initialize disk or flash memory.
! Manage fonts in RAM, disk, or flash memory.
! Administer Job Retention features.
See the LaserJet utility guide for more information.
Note
The HP LaserJet Utility is not supported for Traditional Chinese,
Simplified Chinese, Korean, Japanese, Czech, Russian, and Turkish.
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HP LaserJet Resource Manager
Note
The hard disk and flash memory DIMMs are optional printer accessories.
The HP LaserJet Resource Manager should be installed only on the network
administrator’s computer. The HP LaserJet Resource Manager allows you to
control hard disk and flash memory features not found in the drivers.
Bidirectional communication is required.
Note
HP LaserJet Resource Manager is not available for the Macintosh.
If you are using a Macintosh, these features are available in the
HP LaserJet Utility (version 3.5.1 or greater).
Continued on next page.
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Use the HP LaserJet Resource Manager to do the following:
! Initialize disk and flash memory.
! Download, delete, and manage fonts to disk and flash memory across
networks.
" PostScript Type 1, PostScript Type 42 (True Type fonts converted to
PostScript format), TrueType, and PCL bitmap fonts.
! Download, delete, and manage printer firmware across networks.
Note
To download Type 1 fonts, Adobe Type Manager must be loaded and
turned on.
! Update the HP Digital Copy firmware operating system.
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Chapter 2
2
Printing Tasks
Printing Tasks
Overview
This chapter presents basic printing tasks, such as:
! Loading the Input Tray
! Selecting the Output Bin
! Using the Stapler
! Printing Both Sides of Paper (Optional Duplex Printing Accessory)
! Printing Envelopes
! Printing Special Paper
Note
For more information on an optional HP output device, see the user guide
that came with the device.
For copying information, see HP Digital Copy on page 324.
Overview
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Chapter 2
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Loading the Input Tray
Loading Tray 1
Note
For paper specifications, see page 390.
To customize Tray 1 operation, see page 154.
CAUTION
To avoid a paper jam, never add or remove paper from Tray 1 while the
printer is printing.
To avoid damaging the printer, print labels, envelopes, and
transparencies only from Tray 1. Send them to the Face-up Bin,
and do not print them on both sides.
When printing multiple transparencies, promptly remove each
transparency as soon as it emerges from the printer (so the sheets do not
stick together).
Continued on next page.
Loading the Input Tray
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Chapter 2
Printing Tasks
1 Open Tray 1.
90
1
2 Pull out the tray extension, if needed, for the
paper size you are printing.
3 Slide the paper width guides to the
appropriate size marked on the tray.
2
4 Place paper into the tray without stacking it
above the paperfill mark.
Continued on next page.
3
4
Loading the Input Tray
Chapter 2
Printing Tasks
5 Paper loading differs by size:
a Load Letter or A4 paper with the top of the
page toward the rear of the printer and
with the side-to-be-printed up for
single-sided printing.
For two-sided printing, load paper with the
top of the page toward the rear of the
printer and with the first side-to-be-printed
down.
b Load short-edge fed media with the top of
the page toward the printer and with the
side-to-be-printed up for single-sided
printing.
For two-sided printing, load media with the
top of the page away from the printer and
with the first side-to-be-printed down. (For
more information on paper specifications,
see page 390.)
Note
See page 130 for more information on printing
envelopes from Tray 1.
Continued on next page.
Loading the Input Tray
91
5
Chapter 2
Printing Tasks
6 Slide the paper into the printer until paper fits
squarely and firmly between the paper width
guides, without bending.
Note
Paper heavier than 28 lb (105 g/m²) should be
printed from Tray 1 to the Face-up Bin to avoid
curl. If you are having trouble printing on media
other than plain paper, see Changing the
Variable Fuser Mode on page 160.
If Tray 1 is in CASSETTE mode, the printer Attention
light will flash. Press - VALUE + to change the
size to match the paper size in Tray 1 and press
S ELECT .
Loading the Input Tray
92
6
Chapter 2
Printing Tasks
93
Loading Trays 2, 3, and the Optional 2 x 500-sheet Input
Tray (Trays 4 and 5)
Note
To avoid a paper jam, never open the tray while
it is in use.
1
For paper specifications, see page 390.
1 Open the tray until it stops.
2
2 Turn the paper guide lock to the unlocked
position.
3 Slide the paper guide to the mark that
indicates the size of paper you are loading.
Continued on next page.
Loading the Input Tray
3
Chapter 2
Printing Tasks
4 Turn the paper guide lock to the locked
position.
94
4
5 Adjust the left paper guide by pushing back,
then lifting up and out.
6 Position the guide over the appropriate lines
marked in the tray. Press the guide into the
rear slot and then lower down into the front
slot. Be sure the guide is not skewed.
5
Continued on next page.
6
Loading the Input Tray
Chapter 2
Printing Tasks
7 Insert up to 500 sheets of paper into the tray.
Do not fill the input tray above the paper fill
marks on the guide.
a Load Letter or A4 paper with the top of the
page toward the rear of the tray and with
the side-to-be-printed down for
single-sided printing.
For two-sided printing, load the top of the
page toward the rear of the tray and with
the first side-to-be-printed up.
b Load short-edge fed media with the top of
the page toward the right side of the tray
and with the side-to-be-printed down for
single-sided printing.
For two-sided printing, load media with
the top of the page toward the left side of
the tray and with the first
side-to-be-printed up.
Continued on next page.
Loading the Input Tray
95
7
Chapter 2
Printing Tasks
8 Make sure that the paper size tab is set
correctly. Slide the tray back into the printer.
If you wish to select your paper by type rather
than tray (source), see page 157.
Adjust the paper stop guide on the Standard
Output Bin for paper sizes larger than Letter or
A4. See page 104.
Loading the Input Tray
96
8
Chapter 2
Printing Tasks
Removing Excess Paper from Trays 2, 3, and the
Optional 2 x 500-sheet Input Tray (Trays 4 and 5)
1 Open the tray until it stops.
2 Raise the paper stack and remove the excess paper.
Loading the Input Tray
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98
Loading the Optional 2000-sheet Input Tray (Tray 4)
An optional 2000-sheet Input Tray (Tray 4) is available for the printer. The tray
fits under the printer and acts as a base.
Note
To avoid a paper jam, never open the tray while it
is in use.
1
For paper specifications, see page 390.
1 Slide Tray 4 open until it stops.
2
2 Pull the front guide out by the blue pin. Place
the guide into the slots in the top and bottom
of the input tray that correspond to the paper
size you are loading and push in the pin.
3
3 Repeat step 2 to adjust the back guide.
Continued on next page.
Loading the Input Tray
Chapter 2
Printing Tasks
4 Repeat step 2 to adjust the left guide.
Note
To load 11 x 17 inch paper, move the left guide
to the back of the tray. Be sure to place the left
guide in the top and bottom slots marked for
11 x 17 inch paper.
5 Load up to 2000 sheets of paper into the tray.
Do not allow paper to extend above the
paperfill mark on the sides.
For loading instructions, see steps 7a and 7b
on page 95.
Continued on next page.
Loading the Input Tray
99
4
Chapter 2
Printing Tasks
6 Press down on all four corners of the paper
stack to ensure the paper rests flat in the tray,
without bending.
Note
Do not store paper in the free area on the left
side of Tray 4. Serious damage may occur to
Tray 4.
100
6
7
7 Close Tray 4.
8 Make sure that the paper size tab is set
correctly.
8
Note
See Printing by Type and Size of Paper on
page 157 to set the type of paper you loaded in
the tray.
If using the Standard Output Bin (face-down bin),
remember to adjust the paper stop guide on the
output bin. See page 104.
Loading the Input Tray
Chapter 2
Printing Tasks
Selecting the Output Bin
The printer has several output locations: the Standard Output Bin, the Face-up
Bin, and the optional output devices.
Note
For more information on an optional HP output device, see the user guide
that came with the device.
Continued on next page.
Selecting the Output Bin
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102
Face-up Bin
Mailbox Bins
Note
Standard Output
Bin
Use the Face-up Bin to print envelopes, labels, transparencies, or heavy
paper.
Selecting the Output Bin
Chapter 2
Printing Tasks
Printing to the Standard Output Bin
The Standard Output Bin, located at the top of the printer, holds up to
500 sheets of paper in the correct order as they exit the printer. A sensor
causes the printer to stop when the paper bin is full. Printing continues when
you empty or reduce the amount of paper in the bin. The Standard Output Bin
is the factory default bin.
Selecting the Output Bin
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Chapter 2
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104
Adjusting the Paper Stop
The paper stop, illustrated below, is located near the Standard Output Bin. It
can be adjusted to help paper lay flat as it exits the printer. The paper stop
does not have to be raised for Letter or A4 size paper. Note that the printer
jams if the paper stop is set to a smaller size of paper than is being printed.
1 Pull the left side of the paper stop up until the stop is in an upright position.
2 Slide the paper stop to the mark indicating the largest paper size to be
printed.
1
2
Selecting the Output Bin
Chapter 2
Printing Tasks
Printing to the Face-up Bin
The Face-up Bin, located on the upper left side of the printer, holds up to
100 sheets of paper face up (reverse-order) as they exit the printer. This bin is
mainly used for special paper types, such as labels, envelopes, or
transparencies, that cannot tolerate the curved paper path of the Standard
Output Bin. This output bin does not sense when the bin is full.
You can select an output bin through your software application, printer driver,
or from the printer control panel.
Note
Settings in the printer driver and software application override control
panel settings. (Software application settings override printer driver
settings.)
Selecting the Output Bin
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Printing to a Mailbox
Each mailbox comes with a face-up bin which replaces the Face-up Bin of the
printer. The following Mailboxes are available for the printer:
! 7-bin Tabletop Mailbox (each bin holds up to 120 sheets of paper)
! 8-bin Mailbox (each bin holds up to 250 sheets of paper)
! 5-bin Mailbox with Stapler (each bin holds up to 250 sheets of paper)
These mailboxes attach to the left side of the printer. They can work in one of
the following operating modes:
Mailbox
Each bin can be addressed individually as the output destination
and can have a name assigned to it by the network or printer
administrator.
Collator
In this mode, the device automatically separates mopies. Each
mopy is delivered in consecutive bins, starting from the top bin. In
this case, one job contains several mopies.
Continued on next page.
Selecting the Output Bin
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Chapter 2
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Job Separator
Print jobs are automatically sent one job per bin to the first empty
bin beginning at the top bin. Non-empty bins are skipped. If all
bins have paper, the job will be sent to the first non-full bin
starting at the top. If a bin becomes full, the system will stop until
paper is removed from that bin. Delivery then resumes in the
same bin.
Stacker
This mode stacks the printed output from the lowest bin to the
top, regardless of job boundaries. This mode of operation takes
advantage of the total capacity of the mailbox bins. The device is
seen by the software as one logical bin.
Selecting the Output Bin
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How to Configure the Operating Modes
The network or printer administrator chooses the mode of operation through
the control panel or through an HP network configuration utility, such as
HP Web JetAdmin or HP LaserJet Utility. You will need to set up your printer
driver to reflect the mode chosen by the administrator.
Bidirectional Environment
The printer automatically selects the mode established by the network
administrator.
Nonbidirectional Environment
The driver setting must match the printer mailbox mode. The method for
changing the mode varies with driver and by operating system. See your
driver’s online help.
The printer control panel will display different messages depending on the
mailbox used and which mode you are using. See the printer software help for
more information.
Selecting the Output Bin
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Chapter 2
Printing Tasks
109
Mailbox Mode
Note
To customize the name for an output bin in the control panel,
use HP Web JetAdmin software. See HP’s web site at
http://www.hp.com/go/webjetadmin for more information on
HP Web JetAdmin.
5-bin Mailbox with
Stapler
In Mailbox Mode, if the
Control Panel setting is:
Then the physical location is:
FACE UP BIN
Face-up Bin
OPTIONAL BIN 1 through 5
Mailbox 1-5
OPTIONAL BIN 6
Stapler Bin
7-bin Tabletop Mailbox FACE UP BIN
8-bin Mailbox
Selecting the Output Bin
Face-up Bin
OPTIONAL BIN 1 through 7
Mailbox 1-7
FACE UP BIN
Face-up Bin
OPTIONAL BIN 1 through 8
Mailbox 1-8
Chapter 2
Printing Tasks
110
Job Separation, Collator, and Stacking Modes
Note
To customize the name for an output bin in the control panel,
use HP Web JetAdmin software. See HP’s web site at
http://www.hp.com/go/webjetadmin for more information on
HP Web JetAdmin.
5-bin Mailbox with
Stapler
7-bin Tabletop
Mailbox
In Job Separation, Collator,
and Stacking Modes, if the
Control Panel setting is:
Then the physical location is:
FACE UP BIN
Face-up Bin
OPTIONAL BIN 1
Mailbox 1-5
OPTIONAL BIN 2
Stapler Bin
FACE UP BIN
Face-up Bin
OPTIONAL BIN 1
Mailbox 1-7
Continued on next page.
Selecting the Output Bin
Chapter 2
Printing Tasks
8-bin Mailbox
Note
111
In Job Separation, Collator,
and Stacking Modes, if the
Control Panel setting is:
Then the physical location is:
FACE UP BIN
Face-up Bin
OPTIONAL BIN 1
Mailbox 1-8
For the types of paper the printer supports, see page 397). Envelopes,
labels, and transparencies should only be sent to the Face-up Bin.
The stapler is located on the left side of the 5-bin Mailbox with Stapler. The
stapler can staple jobs of 2 to 20 sheets up to 28 lb paper. The stapler bin can
hold a maximum of 350 sheets. Only jobs sent to the stapler bin will be
stapled.
Selecting a Mailbox through the Software
You can select mailboxes through your software application, printer driver, or
from the printer control panel. Otherwise, follow the instructions below for
setting the overall default printer output bin selection. Where and how you
make selections depends on your software application or associated printer
driver. (Some options may only be available through the printer driver.)
Selecting the Output Bin
Chapter 2
Printing Tasks
Selecting Mailboxes from the Control Panel
1 Press M ENU repeatedly until PAPER HANDLING MENU appears.
2 Press I TEM repeatedly until PAPER DEST= STANDARD OUTBIN * appears.
3 Press + repeatedly until PAPER DEST= OPTIONAL BIN x appears. The x
represents a number that varies depending upon the mailbox selected and
the operating mode used. Your network administrator may have changed
these names.
4 Press S ELECT to save your choice. An asterisk (*) appears next to your
selection.
Selecting the Output Bin
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113
Using the Stapler
Note
For more information on the 3000-sheet Stapler/Stacker or any other
stapling devices, see the user guide that came with the device.
Loading Staple Cartridges (5-bin Mailbox with Stapler)
1 Turn off the printer and remove the Face-up
Bin.
1
2 Open the stapler unit cover.
3 Squeeze the staple cartridge tabs together
and pull the empty staple cartridge out.
2
Continued on next page.
3
Using the Stapler
Chapter 2
Printing Tasks
4 Remove the plastic shipping clip from the
new staple cartridge. Insert the new staple
car tridge so that it snaps into place.
114
4
5 Close the stapler unit cover, replace the
Face-up Bin, and turn the printer on.
5
Note
If the printer runs completely out of staples or a
staple jam requires that you remove all the
staples in the path, up to six copies may not be
stapled.
Stapling Documents (5-bin Mailbox with Stapler)
The stapler can staple documents of 2 to a maximum of 20 pages on 16 to
28 lb paper, Letter, and A4 size only. The stapler should not be set as the
default output bin. If your job to be stapled is only one sheet or if it is greater
than 20 sheets, the printer will print your job to the bin, but it will not be
stapled. For example, if your print job is 30 sheets, after 21 sheets are printed,
these 21 sheets will be sent to the stapler bin (unstapled). The other 9 will be
printed and delivered to the stapler bin (unstapled). The stapler bin can hold
up to 350 stapled sheets. To have your job stapled, send it to OPTIONAL BIN x.
See pages 109 and 110 to choose the appropriate bin according to the mode
you are using.
Using the Stapler
Chapter 2
Printing Tasks
Selecting the Stapler through the Software
You can select the stapler through your software application or printer driver.
This is the recommended method for stapling. If you are unable to designate
the paper destination in your software or printer driver, follow the instructions
below for setting the overall default printer output bin selection. Where and
how you make selections depends on your software application or associated
printer driver. (Some options may only be available through the printer driver.
See page 66 for more information on accessing the printer driver.)
Note
Settings in the printer driver and software application override control
panel settings. (Software application settings override printer driver
settings.)
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Selecting the Stapler from the Control Panel
If your software does not support stapling, set it using the directions below.
1 Press M ENU repeatedly until PAPER HANDLING MENU appears.
2 Press I TEM repeatedly until PAPER DEST= STANDARD OUTBIN * appears.
3 Press + repeatedly until PAPER DEST= OPTIONAL BIN 6 appears. (See
pages 109 and 110 to choose the appropriate bin according to the mode
you are using.) Your network administrator may have changed the name of
this bin. For example, it may be called STAPLER.
4 Press S ELECT to save your choice. An asterisk (*) appears next to your
selection.
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Printing Both Sides of Paper (Optional Duplex
Printing Accessory)
The printer can automatically print on both sides of paper with an optional
duplex printing accessory (duplexer). This is called duplexing.
Note
See the documentation included with the duplexer for complete
installation and setup instructions. Duplexing might require additional
memory (page 467).
Continued on next page.
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Guidelines for Printing Both Sides of Paper
CAUTION
Do not print on both sides of labels, transparencies, envelopes, custom
paper, or paper heavier than 28 lb (105 g/m 2 ). Damage to the printer and
paper jamming might result.
! You might need to configure the printer driver to recognize the duplexer.
(See the printer software help for details.)
! To print on both sides of paper, make the selection from the software or
printer driver. (See the printer software help.)
! If the printer driver does not have this option, change the Duplex setting
from the Paper Handling Menu in the printer’s control panel to DUPLEX=ON.
Also in the Paper Handling Menu, set Binding to long edge or short edge.
(For more information, see page 121.)
Note
If a Custom Paper Tray is installed, you cannot duplex standard paper
sizes from Tray 1.
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Paper Orientation for Printing Both Sides of Paper
The duplexer prints the second side of the paper first, so paper such as
letterhead and preprinted paper needs to be oriented as shown.
Tray 1
! Load letter and A4 paper with the front side down and the top, short edge
toward the rear of the printer.
! Load other sizes of paper with the front side down and the top, short edge
toward the printer.
Continued on next page.
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All other trays
! Load letter and A4 paper with the front side up and the top, short edge
toward the rear of the tray.
! Load other sizes with the front side up and the top, short edge toward the
right of the tray.
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121
Layout Options for Printing Both Sides of Paper
The four print orientation options are shown below. These options can be
selected from the printer driver or from the printer’s control panel (set BINDING
from the Paper Handling Menu and ORIENTATION from the Printing Menu).
Note
The terminology for the binding edge in the driver may be different.
Printing
left-to-right
1. Long-edge
portrait (default)
3. Short-edge
portrait
2. Long-edge
landscape
4. Short-edge
landscape
Continued on next page.
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122
Printing
right-to-left
1. Long-edge
portrait (default)
3. Short-edge
portrait
2. Long-edge
landscape
4. Short-edge
landscape
Printing Both Sides of Paper (Optional Duplex Printing Accessory)
Chapter 2
Printing Tasks
Printing Envelopes
Feeding Envelopes Automatically (Optional Envelope
Feeder)
With the optional envelope feeder, the printer will automatically feed up to
100 envelopes. (For supported envelope sizes, see page 406.) To print
envelopes without an envelope feeder, see page 130.
Note
See the documentation included with the envelope feeder for complete
installation and setup instructions.
You might need to configure the printer driver to recognize the envelope
feeder. See the printer software help for details.
Continued on next page.
Printing Envelopes
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Printing Tasks
124
Envelope
weight
Guides
Tray extension
Continued on next page.
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125
Inserting the Envelope Feeder
1 Open Tray 1 and remove the cover over the
opening for the envelope feeder.
1
2 Locate the pins on the envelope feeder and
the corresponding holes on the printer.
3 Align the envelope feeder with the
corresponding printer rails.
2
4 Slide the envelope feeder into the printer until
it locks into place.
Continued on next page.
3
4
Printing Envelopes
Chapter 2
Printing Tasks
126
Loading Envelopes into the Envelope Feeder
Note
Print only envelopes approved for use in the
printer (page 406).
1 Pull out the envelope tray extender. The tray
extender will help reduce jams.
2 To adjust the width guide to the size of the
envelopes to be used, push the tab on the left
guide.
3 Lift the envelope weight lever, and insert the
envelopes up to the fill mark.
Continued on next page.
Printing Envelopes
1
2
Chapter 2
Printing Tasks
4 Lower the lever. The envelopes should be
angled as shown (A). Do not angle them the
opposite direction (B).
Note
Select the envelope size from the software
application (if the setting is available), the printer
driver, or the Paper Handling Menu in the
printer’s control panel (page 427). To print by
type and size of paper, see page 157.
Printing Envelopes
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128
Changing Fuser Levers for Printing Envelopes
Note
Once you have used this method to print
envelopes, return the fuser levers to the down
position for standard paper (media) types.
1 Open the left door. (If an optional output
device is installed, first push it away from the
printer to access the left door.)
WARNING!
Avoid touching the adjacent fusing area. It may
be HOT.
2 Locate and lift up the two “T” shaped levers
as shown in figure 2.
Continued on next page.
Printing Envelopes
1
2
Chapter 2
Printing Tasks
3 Close the left door.
4 Ensure that the Face-up Bin is selected when
printing envelopes.
When you are done printing on envelopes, make
sure you return the fuser levers to the down
position.
CAUTION
Failure to return levers in the down position for
standard paper types may result in poor print
quality.
Printing Envelopes
129
3
Chapter 2
Printing Tasks
Printing Envelopes from Tray 1
With the optional envelope feeder, the printer will automatically feed up to
100 envelopes. To order an envelope feeder, see page 42. To print with the
envelope feeder, see page 123.
Many types of envelopes can be printed from Tray 1. (Up to 10 can be stacked
in the tray.) Printing performance depends on the construction of the envelope.
Always test a few sample envelopes before purchasing a large quantity.
Set margins at least 0.6 inch (15 mm) from the edge of the envelope.
Continued on next page.
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CAUTION
Printing Tasks
Envelopes with clasps, snaps, windows, coated linings, exposed
self-stick adhesives, or other synthetic materials can severely damage
the printer.
To avoid jamming and possible printer damage, never try to print on both
sides of an envelope.
Before you load envelopes, make sure they are flat and not damaged or
stuck together. Do not use envelopes with pressure-sensitive adhesive.
(For envelope specifications, see page 406.)
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132
Loading Envelopes in Tray 1
1 Open Tray 1.
1
2 If necessary, pull out the tray extension for
the envelope size you are printing.
3 Place up to ten envelopes between the paper
width guides, face up.
2
4 Slide the paper width guides until they lightly
touch both sides of the envelope stack
without bending it.
Note
Paper heavier than 28 lb (105 g/m 2 ) should be
printed from Tray 1 to the Face-up Bin to avoid
curl.
If Tray 1 is in CASSETTE mode, the printer
Attention light will flash. Press - VALUE + to
change the size to match the paper size in
Tray 1, and press S ELECT .
The fuser lever should be changed for printing
envelopes (see page 128).
Printing Envelopes
3
4
Chapter 2
Printing Tasks
Printing Envelopes from Your Software Application
1 Load envelopes into Tray 1 or the optional envelope feeder, if installed.
2 Specify Tray 1, Automatic, or select the paper source by type in your
software application, and set the envelope size and type to the appropriate
envelope size (page 406).
3 If your software does not automatically format an envelope, specify
Landscape for page orientation in your application.
CAUTION
To avoid a printer jam, do not remove or insert an envelope once you
begin printing.
For best print quality, use the table on page 408 to set margins for a return and
mailing address. It gives you typical address margins for a Commercial #10 or
DL envelope. Avoid printing over the area where an envelope’s three back
flaps meet.
Note
If you print on an envelope and send it to a mailbox, the envelope will go
to the mailbox Face-up Bin.
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Printing Special Paper
Printing Letterhead, Preprinted Paper, or Prepunched
Paper
Special paper includes letterhead, envelopes, labels, transparencies,
full-bleed images, postcards, custom-size, and heavy paper.
When printing letterhead or preprinted paper, it is important to load the trays
with the correct orientation.
When printing with prepunched paper (letter or A4 size), load the paper with
the holes toward the right side of the printer for all trays except Tray 1. If using
Tray 1, load the paper with the holes toward the left side of the printer. When
printing on both sides of prepunched paper, you must select prepunched paper
as the paper type in the Paper Handling menu from the control panel and
select prepunched paper from your printer driver.
Note
Stapling devices do not support proper stapling of duplexed, prepunched
paper.
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Printing Tasks
Printing Labels
Use only labels recommended for use in laser printers. Make sure that labels
meet the specifications for the input tray you use (page 403).
Do:
! Print a stack of 50 labels from Tray 1.
! Load labels with the side-to-be-printed facing up and the top, short edge
toward the back, if they are letter or A4 size. For other sizes, load labels
with the short edge toward the printer.
! Use the Face-up Bin for printing labels.
Continued on next page.
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Chapter 2
CAUTION
Printing Tasks
Failure to follow these instructions can damage the printer.
Do not:
! Load Tray 1 to capacity because labels are heavier than paper.
! Use labels that are separating from the backing sheet, wrinkled, or
damaged in any way.
! Use labels that have the backing sheet exposed. (Labels must cover the
entire backing sheet with no exposed spaces.)
! Feed a sheet of labels through the printer more than once. The adhesive
backing is designed for only one pass through the printer.
! Print on both sides of labels.
! Send labels to any output destination except the Face-up Bin.
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Printing Transparencies
Overhead transparencies used in HP LaserJet printers must be able to
withstand the 392° F (200° C) temperature encountered in the printer’s fusing
process.
Use only transparencies recommended for use in laser printers. Because
transparencies tend to stick to each other, remove each transparency from the
output bin before printing the next one.
Use the Face-up Bin for printing transparencies.
Continued on next page.
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Chapter 2
CAUTION
Printing Tasks
Do not print on both sides of labels, transparencies, envelopes, custom
paper, or paper heavier than 28 lb (105 g/m 2 ). Damage to the printer and
paper jamming might result.
Printing Special Paper
138
Chapter 2
Printing Tasks
139
Custom-size Paper in Tray 1
You can print on custom-size paper from
Tray 1. For paper specifications, see
page 392.
Printing on the Smallest-Sized
Paper
If you are using the printer driver to set the
paper size, select the paper tab, then set
the paper size under the Custom button.
1 In your software application, select
Tray 1 for the paper source and select
either Custom or the name assigned to
the custom-size paper in the driver for
the paper size.
Continued on next page.
Printing Special Paper
1
Paper Source: TRAY 1
Paper Size:
Custom
Chapter 2
Printing Tasks
2 Print custom-size paper from Tray 1. See
Loading Tray 1 on page 89.
3 The edge of the paper feeding into the printer
must be at least 3.9 inches (98 mm) wide to
allow rollers inside the printer to grab the
paper. Measuring from the leading edge to
the trailing edge of the paper, the length must
be at least 7.5 inches (190 mm).
Note
For more information on paper specifications,
see page 392.
Printing Bleeds
Since the printer has the ability to print on
specially cut paper up to 11.7 x 17.7 inches
(297 x 450 mm), you can print up to
11 x 17 inches (279 x 432 mm) bleed images
with crop marks. See your software application
or online help.
Printing Special Paper
140
2
3
Chapter 2
Printing Tasks
Printing Cards, Custom-size, and Heavy Paper
Custom-size paper can be printed from Tray 1. For paper specifications, see
Paper Specifications starting on page 390.
Note
The printer’s control panel can be set for one custom size at a time. Do
not load more than one size of custom paper into the printer.
Guidelines for Printing Custom-size Paper
! Do not attempt to print on paper smaller than 3.9 inches (98 mm) wide or
7.5 inches (191 mm) long.
! Two-sided printing of custom-size paper is not supported on the optional
duplex printing accessory.
Printing Special Paper
141
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142
Setting Custom Paper Sizes
When custom paper is loaded, size settings need to be selected from the
software application (the preferred method), the printer driver, or from the
printer’s control panel. The size settings defined for custom-size paper applies
to all custom paper trays installed on the printer.
Note
Only one custom paper size is recognized by the printer at one time.
Settings in the printer driver and software application override control
panel settings. (Software application settings override printer driver
settings.)
X (front edge)
Y (side edge)
Continued on next page.
Printing Special Paper
3.9 in. (98 mm)
7.5 in. (191 mm)
Chapter 2
Printing Tasks
If the settings are not available from the software, set the custom paper size
from the control panel:
1 From the Printing Menu set CONFIGURE CUSTOM PAPER=YES.
2 From the Printing Menu, select inches or millimeters as the unit of
measurement.
3 From the Printing Menu, set the X dimension (the front edge of the paper)
as shown in the illustration above. X can be from 3.9 to 11.7 inches (from
98 to 297 mm) for Tray 1. Set the Y dimension (the side edge of the paper)
as shown in the illustration above. Y can be from 7.5 to 17.7 inches (from
191 to 450 mm) for Tray 1.
4 If custom paper is loaded into Tray 1 and TRAY 1 MODE=CASSETTE, then set
TRAY 1 SIZE=CUSTOM from the Paper Handling Menu in the printer’s control
panel. See Customizing Tray 1 Operation on page 154.
5 In the software, select Custom or the name assigned to the custom-size
paper in the driver as the paper size.
For example, if the custom paper is 8 x 10 inches (203 x 254 mm), set X=8
inches and Y=10 inches (X=203 millimeters and Y=254 millimeters).
Printing Special Paper
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Chapter 3
3
Advanced Printing Tasks
Advanced Printing Tasks
Overview
This chapter introduces some advanced printing tasks to help you take full
advantage of the printer’s features.
! Using Features in the Printer Driver
! Different First Page
! Blank Back Page
! Customizing Tray 1 Operation
! Printing by Type and Size of Paper
! Changing the Variable Fuser Mode
! Loading Custom-size Paper
Continued on next page.
Overview
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Advanced Printing Tasks
! Job Retention
" Quick Copying a Job
" Proofing and Holding a Job
" Printing a Private Job
" Storing a Print Job
! Printing with the Optional HP Fast InfraRed Connect
! Edge-to-Edge Printing
! Duplex Registration
Overview
145
Chapter 3
Advanced Printing Tasks
Using Features in the Printer Driver
When you print from a software application, many of the printer’s features are
available from the printer driver. To access Windows printer drivers, see
page 75.
Note
Settings in the printer driver and software application override control
panel settings. (Software application settings override printer driver
settings.)
Printer Collation
The Printer Collation feature allows multiple original prints (mopying) that
provides you the following advantages:
! Reduces network traffic
! Faster return to application
! All documents are original
Continued on next page.
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RIP ONCE
RIP ONCE allows the print job to be processed one time at the printer. The
formatted print job can then be printed multiple times without pausing to
process the print job again. This feature is normally active.
Saving Printer Setup Information
Printer drivers allow you to save the printer settings you use most often as the
default settings. For example, the driver might be set to print on letter size
paper, portrait orientation, with automatic tray selection (from the first
available tray).
Windows printer drivers will allow you to save printer settings for multiple kinds
of print jobs. Saved settings are called Quick Sets. For example, you might
want to create a Quick Set for envelopes or for printing the first page of a
document on letterhead.
New Printer Driver Features
Look for Quick Sets, Scale to Fit (any page size to any page size), and Booklet
Printing options in the Windows printer driver, or see the printer driver help for
more information.
Continued on next page.
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Printing with a Watermark
A watermark is a notice, such as “Top Secret,” printed in the background of
each page in a document. Check the driver for available options.
For Macintosh, you may be able to select “Custom” and specify the text you
choose depending on your driver version.
Note
Watermarks for Macintosh are not supported in Traditional Chinese,
Simplified Chinese, Korean, Japanese, Czech, Russian, and Turkish.
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Advanced Printing Tasks
149
Different First Page
1 For Windows, select “Use different paper for
first page” in the paper tab of your printer
driver. Choose Tray 1 (or Manual Feed) for the
first page and one of the other trays for the
remaining pages. Place the paper for the first
page in Tray 1. (For manual feed, place paper
in Tray 1 after the job is sent to the printer
and the printer requests paper.) Place the
paper with the side-to-be-printed up, the top
of the page facing the rear of the printer, and
the long edge leading into the printer.
For Macintosh, select “First from” and
“Remaining from” in the print dialog box.
Note
Where and how you make selections depends on
your software application or associated printer
driver. (Some options may only be available
through the printer driver.)
Continued on next page.
Different First Page
1
Chapter 3
Advanced Printing Tasks
2 Load the paper for the remaining pages of the
document into another tray. You may select
the first and remaining pages by type of
paper. For more information, see Printing by
Type and Size of Paper on page 157.
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Blank Back Page
This option will allow you to add blank pages to the back of a print job.
For Windows, select “Use different paper for first page” in the paper tab of your
printer driver and then choose “Back Page.” You can then select the paper
source you wish to use for your back page, or to turn the feature off select “No
back page.”
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Printing Multiple Pages on One Sheet of Paper
You can print more than one page on a single sheet of paper. This feature is
available in some printer drivers and provides a cost-effective way to print draft
pages.
To print more than one page on a sheet of paper, look for a Layout or Pages
Per Sheet option in the printer driver. (This is sometimes called 2-up, 4-up, or
n-up printing.)
Printing
left-to-right
Continued on next page.
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Printing
right-to-left
Blank Back Page
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Advanced Printing Tasks
Customizing Tray 1 Operation
Customize Tray 1 to fit your printing needs.
The printer can be set to print from Tray 1 as long as it is loaded or to print
only from Tray 1 if the type of paper loaded is specifically requested. Set
TRAY 1 MODE=FIRST or TRAY 1 MODE=CASSETTE from the Paper Handling Menu
in the printer’s control panel. (Print speed might be slightly slower when
printing from Tray 1 when TRAY 1 MODE=FIRST.)
Tray 1 Mode=First
If you do not keep paper in Tray 1 all the time or you use Tray 1 only for
manually feeding paper, keep the default setting TRAY 1 MODE=FIRST in the
Paper Handling Menu.
! TRAY 1 MODE=FIRST means that the printer usually pulls paper from Tray 1
first unless it is empty or closed.
! You can still choose paper from other trays by specifically choosing another
tray in the printer driver or from your software application.
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Tray 1 Mode=Cassette
TRAY 1 MODE=CASSETTE means the printer treats Tray 1 like the internal trays.
Instead of looking for paper in Tray 1 first, the printer pulls paper either
starting from the bottom tray upward or the tray that matches type or size
settings selected from the software.
! When TRAY 1 MODE=CASSETTE is set, an option appears in the Paper
Handling Menu to configure size as well as type settings for Tray 1.
! Through the printer driver or from within your software application, you can
select paper from any tray (including Tray 1) by type, size, or source. To
print by type and size of paper, see page 157.
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Manually Feeding Paper from Tray 1
The Manual Feed feature allows you to print on special paper from Tray 1,
such as envelopes or letterhead. If Manual Feed is selected, the printer will
print only from Tray 1.
Select Manual Feed through the software or printer driver. Manual Feed can
also be enabled from the Paper Handling Menu in the printer’s control panel.
Note
When Manual Feed is selected, if TRAY 1 MODE=FIRST the printer
automatically prints (if paper is in the tray). If TRAY 1 MODE=CASSETTE the
printer prompts to load Tray 1 whether or not Tray 1 is loaded. This
enables you to load different paper if necessary. Press G O to print from
Tray 1.
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Advanced Printing Tasks
Printing by Type and Size of Paper
You can configure the printer to select paper by type (such as plain or
letterhead) and size (such as letter or A4), as opposed to source (a paper
tray).
Benefits of Printing by Type and Size of Paper
If you frequently use several different kinds of paper, once trays are set up
correctly, you do not have to check which paper is loaded in each tray before
you print. This is especially helpful when the printer is shared and more than
one person loads or removes paper.
Printing by type and size of paper is a way to be sure that print jobs always
print on the desired paper. (Some printers have a feature that “locks out” trays
to prevent printing on the wrong paper. Printing by type and size of paper
eliminates the need to lock out trays.)
To print by type and size of paper, do the following:
1 Be sure to adjust and load the trays correctly. (See the sections on loading
paper, starting on page 89.)
Continued on next page.
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2 From the Paper Handling Menu in the printer’s control panel, select the
paper type for each tray. If you are unsure what type you are loading (such
as bond or recycled), check the label on the package of paper. For
suppor ted types, see page 397.
3 Select the paper size settings from the control panel.
" Tray 1: If the printer has been set to TRAY 1 MODE=CASSETTE from the
Paper Handling Menu, also set the paper size from the Paper Handling
Menu. If custom paper is loaded, set the size of custom paper from the
Printing Menu to match the paper loaded in Tray 1. To print custom-size
paper, see page 139.
" Other trays: Paper size settings are adjusted when paper is properly
loaded into the printer. (See the sections on loading paper, starting on
page 89.)
4 From the software or printer driver, select the desired type and size of
paper.
Continued on next page.
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Note
Advanced Printing Tasks
The type and size settings can also be configured from HP Web JetAdmin
for networked printers. See the printer software help.
To print by type and size, it might be necessary to unload or close Tray 1
or set TRAY 1 MODE=CASSETTE from the Paper Handling Menu in the
printer’s control panel. For more information, see page 427.
Settings in the printer driver and software application override control
panel settings. (Software application settings override printer driver
settings.)
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Changing the Variable Fuser Mode
The variable fuser mode specifies the temperature and printing speed for a
specific type of paper. The user can change the variable fuser mode to
improve the print quality for paper that is having problems (such as heavy,
light, or rough media) even though the paper technically meets the
specifications provided on page 392.
The variable fuser mode is associated with the paper type. To use one of the
variable fuser modes, the paper type the user specifies in the driver for the job
must be one of the following:
! plain
! bond
! preprinted
! recycled
! letterhead
! color
! transparencies
! cardstock
! prepunched
! rough
! labels
Continued on next page.
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The user can change the variable fuser mode for each of these types of paper
from the control panel. The following are the variable fuser modes:
Variable Fuser Mode
Temperature and Printing Speed for Letter and A4
NORMAL
Normal fuser temperature setting, 32 ppm
LOW
Low fuser temperature setting, 32 ppm
HIGH1
Raises fuser temperature setting, 32 ppm
HIGH2
Raises fuser temperature setting, 24 ppm
HIGH3
Raises fuser temperature setting, 16 ppm
Most paper types are set to NORMAL by default. The exceptions are:
! TRNSPRNCY=LOW
! LABELS=HIGH1
! CARDSTOCK=HIGH2
! ROUGH=HIGH1
Continued on next page.
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To change the variable fuser mode for a paper type from the control panel:
1 Press M ENU repeatedly until PAPER HANDLING MENU appears.
2 Press I TEM repeatedly until CONFIGURE FUSER MODE MENU=NO appears.
3 Press - VALUE + until YES appears.
4 Press S ELECT to select the option.
5 Press I TEM repeatedly until the desired paper type appears.
6 Press - VALUE + repeatedly until the desired variable fuser mode appears.
7 Press S ELECT to select the variable fuser mode.
8 Press G O to exit the menu.
CAUTION
If you change the variable fuser mode to HIGH1, HIGH2, or HIGH3, be sure to
change the variable fuser mode back to the NORMAL setting when you are
done printing that job.
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Loading Custom-size Paper
Custom-size paper can be loaded into Tray 1 and, with the optional Custom
Paper Tray accessories, into Trays 3 and 5. However, only one custom paper
size can be defined in the control panel. This means that you can have several
Custom Paper Trays, but you must put the same custom-size paper in all of
them.
When custom-size paper is loaded into Tray 1, the printer prints at a slower
speed because it picks up paper based on the maximum size of paper the
printer suppor ts. When custom-size paper is loaded in Trays 3 and 5, the
printer prints at normal speed because it picks up paper based on the size
defined in the control panel.
If a Custom Paper Tray is installed, you cannot print on both sides of
custom-size paper.
1 Load the custom-size paper in Tray 1, 3, or 5. See Loading Tray 1 on
page 89 and Loading Trays 2, 3, and the Optional 2 x 500-sheet Input Tray
(Trays 4 and 5) on page 93 for instructions.
2 On the control panel, press M ENU repeatedly until PRINTING MENU appears.
3 Press I TEM repeatedly until CONFIGURE CUSTOM PAPER=NO appears.
Continued on next page.
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4 Press - VALUE + until YES appears.
5 Press S ELECT to save the selection.
6 To select the unit of measure:
a Press I TEM until UNIT OF MEASURE appears.
b Press - VALUE + repeatedly until the desired unit of measure appears.
c Press S ELECT to save the selection.
7 To select the X dimension (see page 142 for more information about the
X dimension):
a Press I TEM until X DIMENSION appears.
b Press - VALUE + repeatedly until the desired size appears.
c Press S ELECT to save the selection.
Continued on next page.
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8 To select the Y dimension (see page 142 for more information about the
Y dimension):
a Press I TEM until Y DIMENSION appears.
b Press - VALUE + repeatedly until the desired size appears.
c Press S ELECT to save the selection.
9 Press G O to exit the menu.
Loading Custom-size Paper
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Job Retention
There are four job retention features: Quick Copy, Proof and Hold, Private Job,
and Stored Job (all are available with a hard disk installed). Proof and Hold
and Private Job are also available without a hard disk installed. See the
following pages for more information on each of these features.
To access each of the features, first follow the steps below, then continue to
the section that describes the feature you wish to use.
For Windows only:
1 Select Print from the application’s menu.
2 Click Properties to display the proper ties dialog box.
3 Click the Destination tab to display the destination options.
4 Click Options under Destination Features to display Job Retention
Options.
For Macintosh only:
Select Job Retention from the pull-down menu in the print dialog box for
newer drivers. For older drivers, select Printer Specific Options.
Job Retention
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Quick Copying a Job
The quick copy feature prints the requested number of copies of a job and
stores a copy of the job on the printer’s hard disk. Additional copies of the job
can be printed later. For more information about specifying the number of
quick copy jobs that can be stored, see the QUICK COPY JOBS control panel item
described on page 454.
Continued on next page.
Job Retention
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Advanced Printing Tasks
Printing Additional Copies of a Quick Copy Job
To print additional copies of a job stored on the printer’s hard disk from the
control panel:
1 Press M ENU repeatedly until PRIVATE/STORED JOBS MENU appears.
2 Press I TEM until your user name appears.
3 Press VALUE until the desired job name appears.
4 Press S ELECT to select the job. COPIES=x appears.
5 Press - VALUE + until the desired number of copies appears.
6 Press S ELECT to print the job.
Job Retention
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Chapter 3
Advanced Printing Tasks
Deleting a Stored Quick Copy Job
When a user sends a quick copy job, the printer overwrites any previous jobs
with the same name. If there is not a quick copy job already stored under the
job name and the printer needs additional space, the printer may delete other
stored quick copy jobs starting with the oldest job. The default number of quick
copy jobs that can be stored is 32. The number of quick copy jobs that can be
stored is set from the control panel (see page 454).
Note
If you turn the printer off and then back on, all quick copy, proof and hold,
and private jobs are deleted.
A stored quick copy job can also be deleted from the control panel or from
HP Web JetAdmin.
1 Press M ENU repeatedly until PRIVATE/STORED JOBS MENU appears.
2 Press I TEM until your user name appears.
3 Press VALUE until the desired job name appears.
4 Press S ELECT to select the job. COPIES=x appears.
5 Press - VALUE until DELETE appears.
6 Press S ELECT to delete the job.
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Proofing and Holding a Job
The proof and hold feature provides a quick and easy way to print and proof
one copy of a job and then print the additional copies. The job is held on the
printer’s hard disk or memory until the user prints the additional copies. After
the additional copies are printed, the proof and hold job is deleted from the
printer.
Note
The proof and hold feature also works if the printer does not have a hard
disk by using the printer’s available RAM memory. For moderate to heavy
use of this feature, HP recommends adding a hard disk.
To permanently store the job and prevent the printer from deleting it when
space is needed for something else, select the Stored Job option in the driver.
Continued on next page.
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Printing the Remaining Copies of a Held Job
The user can print the remaining copies of a job held on the printer’s hard disk
from the control panel.
1 Press M ENU repeatedly until PRIVATE/STORED JOBS MENU appears.
2 Press I TEM until your user name appears.
3 Press VALUE until the desired job name appears.
4 Press S ELECT to select the job. COPIES=x appears.
5 Press - VALUE + until the desired number of copies appears.
6 Press S ELECT to print the job.
Continued on next page.
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Deleting a Held Job
When a user sends a proof and hold job, the printer overwrites any previous
jobs with the same name.
Note
If you turn the printer off and then back on, all quick copy, proof and hold,
and private jobs are deleted.
A stored proof and hold job can also be deleted from the control panel.
1 Press M ENU repeatedly until PRIVATE/STORED JOBS MENU appears.
2 Press I TEM until your user name appears.
3 Press - VALUE + until the desired job name appears.
4 Press S ELECT to select the job. COPIES=x appears.
5 Press - VALUE until DELETE appears.
6 Press S ELECT to delete the job.
Job Retention
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Advanced Printing Tasks
Printing a Private Job
The private printing feature lets a user specify that a job is not printed until
that user releases it using a 4-digit Personal Identification Number (PIN)
through the printer’s control panel. The user specifies the PIN in the driver and
it is sent to the printer as part of the print job.
Note
The private printing feature also works if the printer does not have a hard
disk by using the printer’s available RAM memory. For moderate to heavy
use of this feature, HP recommends adding a hard disk.
Specifying a Private Job
To specify that a job is private from the driver, select the Private Job option
and type a 4-digit PIN.
Continued on next page.
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Advanced Printing Tasks
Releasing a Private Job
The user can print a private job from the control panel.
1 Press M ENU repeatedly until PRIVATE/STORED JOBS MENU appears.
2 Press I TEM until your user name appears.
3 Press VALUE until the desired job name appears.
4 Press S ELECT . PIN:0000 appears.
5 Press - VALUE + to change the first number of the PIN, and then press
S ELECT . An * appears in place of the number. Repeat these steps to
change the remaining three numbers of the PIN. COPIES=x appears.
6 Press - VALUE + until the desired number of copies appears.
7 Press S ELECT to print the job.
Continued on next page.
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Advanced Printing Tasks
Deleting a Private Job
When a user sends a private job, the printer overwrites any previous jobs with
the same name. A private job is automatically deleted from the printer’s hard
disk or memory after the user releases it for printing.
Note
If you turn the printer off and then back on, all quick copy, proof and hold,
and private jobs are deleted.
A private job can also be deleted from the printer’s control panel before it is
ever printed.
1 Press M ENU repeatedly until PRIVATE/STORED JOBS MENU appears.
2 Press I TEM until your user name appears.
3 Press - VALUE + until the desired job name appears.
4 Press S ELECT to select the job. PIN:0000 appears.
5 Press - VALUE + to change the first number of the PIN, and then press
S ELECT . An * appears in place of the number. Repeat these steps to
change the remaining three numbers of the PIN. COPIES=x appears.
Continued on next page.
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Advanced Printing Tasks
6 Press - VALUE until DELETE appears.
7 Press S ELECT to delete the job.
Storing a Print Job
The user can download a print job to the printer’s hard disk without printing it.
The user can then print the job at any time through the printer’s control panel.
For example, a user may want to download a personnel form, calendar, time
sheet, or accounting form that other users can access and print.
To store a print job permanently on the hard disk, select the Stored Job option
in the driver when printing the job.
Specifying a Stored Job as Private
To specify that a stored job in the driver is private, select the Require PIN to
Print option below the Stored Job option and type a 4-digit PIN.
Continued on next page.
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Chapter 3
Advanced Printing Tasks
Printing a Stored Job
The user can print a job stored on the printer’s hard disk from the control
panel.
1 Press M ENU repeatedly until PRIVATE/STORED JOBS MENU appears.
2 Press I TEM until your user name appears.
3 Press VALUE until the desired job name appears.
4 (Follow this step only if printing a private job.) Press S ELECT . PIN:0000
appears.
5 (Follow this step only if printing a private job.) Press - VALUE + to change
the first number of the PIN, and then press S ELECT . An * appears in place
of the number. Repeat these steps to change the remaining three numbers
of the PIN. COPIES=1 appears.
6 Press - VALUE + until the desired number of copies appears.
7 Press S ELECT to print the job.
Continued on next page.
Job Retention
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Chapter 3
Advanced Printing Tasks
Deleting a Stored Job
When a user sends a stored job, the printer overwrites any previous jobs with
the same name. Jobs stored on the printer’s hard disk can be deleted from the
control panel.
1 Press M ENU repeatedly until PRIVATE/STORED JOBS MENU appears.
2 Press I TEM until your user name appears.
3 Press - VALUE + until the desired job name appears.
4 (Follow this step only if printing a private job.) Press S ELECT to select the
job. PIN:0000 appears.
5 (Follow this step only if deleting a private job.) Press - VALUE + to change
the first number of the PIN, and then press S ELECT . An * appears in place
of the number. Repeat these steps to change the remaining three numbers
of the PIN. COPIES=1 appears.
6 Press - VALUE until DELETE appears.
7 Press S ELECT to delete the job.
Job Retention
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Chapter 3
Advanced Printing Tasks
Printing with the Optional HP Fast InfraRed
Connect
The HP Fast InfraRed Connect enables wireless printing from any
IRDA-compliant portable device (such as a laptop computer) to the printer.
The printing connection is maintained by positioning the sending infrared (FIR)
port within operating range. Note that the connection can be blocked by
objects such as a hand, paper, direct sunlight, or any bright light shining into
either FIR por t.
Note
For more information, see the user guide for the HP Fast InfraRed
Connect.
Printing with the Optional HP Fast InfraRed Connect
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Advanced Printing Tasks
Setting Up to Print with Windows 3.1x
Note
When printing in Windows 3.1, go to the Printers icon in the Control Panel
window and make sure that Use Print Manager is selected and that Fast
Printing Direct to Port is not selected.
1 Make sure that the printer is in READY mode.
2 From the Program Manager window, select the Main group, and then select
Control Panel.
3 From the Printers window, make sure that the appropriate printer is
selected. If not, click Select and select the printer.
4 Click Connect and choose the same COM port setting as the FIR port on
your portable computer.
5 Select the file to print.
Printing with the Optional HP Fast InfraRed Connect
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Setting Up to Print with Windows 9x
Before launching the InfraRed Driver, complete the following steps:
1 From the Printers panel, select your printer model number as your default
printer.
2 While in the same Printers panel, go to Properties/Details, and make sure
that Virtual Infrared LPT Port is selected.
3 Select the file to print.
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Advanced Printing Tasks
182
Printing a Job
1 Align your laptop computer (or other portable device equipped with an
IRDA-compliant FIR window) within 2 to 3 feet (1 meter) maximum of the
HP Fast InfraRed Connect. The FIR window must be at an angle of
+/- 15 degrees to ensure an effective connection for printing. The following
graphic illustrates the required alignment of devices necessary for printing.
2 - 3 ft.
(1 m)
Continued on next page.
Printing with the Optional HP Fast InfraRed Connect
Chapter 3
Advanced Printing Tasks
2 Print the job. The status indicator on the HP Fast InfraRed Connect lights
up, and, after a short delay, the printer status panel displays PROCESSING
JOB.
If the status indicator does not light up, realign the HP Fast InfraRed Connect
with the FIR port on the sending device, resend the print job, and maintain the
alignment of all devices. If you have to move the equipment (for example, to
add paper), make sure that all devices remain within the range of operation to
maintain the connection.
If the connection is interrupted before your print job is complete, the
HP Fast InfraRed Connect status indicator turns off. You have up to
40 seconds to correct the interruption and continue the job. If the connection is
resumed within this time, the status indicator lights up again.
Note
The connection is permanently broken if the sending port is moved out of
operating range or if anything passing between the ports blocks
transmission. (This block could be a hand, paper, or even direct sunlight.)
Depending on the size of the job, printing with the HP Fast InfraRed
Connect may be slower than printing with a cable connected directly to
the parallel port.
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Advanced Printing Tasks
Interrupting and Resuming Printing
The job interrupt and resume feature lets a user temporarily stop the job that is
currently printing in order to print another job. When the new job is finished
printing, the interrupted job resumes printing.
A user can only interrupt jobs that are printing and collating multiple copies by
connecting to the infrared (FIR) port on the printer and sending a job to the
printer. The printer stops printing the current job when it reaches the end of
the copy it is printing. The printer then prints the job sent over the FIR
connection. When the printer is done printing that job, it resumes printing the
original job with multiple copies where it left off.
Printing with the Optional HP Fast InfraRed Connect
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Advanced Printing Tasks
Edge-to-Edge Printing
This feature provides the user with the ability to print within approximately 2
millimeters of all edges of the page.
An internal-tray calibration page allows the administrator to calibrate each tray.
The calibration page can be printed from each internal tray and the top tray of
an external paper-handling device. The calibration page cannot be printed
from the envelope feeder.
The edge-to-edge print mode is set from the printer driver or the control panel.
It is most common to use the printer driver when printing individual print jobs.
When set from the control panel, the edge-to-edge feature will remain in
edge-to-edge print mode until turned off from the control panel or from a print
job.
To print a calibration page:
1 Make sure that paper is loaded in the desired tray or trays and that the
trays are properly inserted into the printer
2 Press M ENU repeatedly until PAPER HANDLING MENU appears.
3 Press I TEM repeatedly until CONFIGURE EDGE TO EDGE=NO appears.
Continued on next page.
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Advanced Printing Tasks
4 Press VALUE to change the value to YES.
5 Press S ELECT .
6 Press I TEM repeatedly until PRINT TEST PAGE TRAY=n appears.
7 Press VALUE to choose the desired tray (ALL, 1, 2, 3, or 4).
8 Press S ELECT to print the calibration page.
9 Follow the instructions on the calibration page to complete the calibration
process.
CAUTION
When using edge-to-edge printing, clean the printer every time the toner
car tridge is changed. See page 197 for cleaning instructions.
Edge-to-Edge Printing
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Chapter 3
Advanced Printing Tasks
187
Duplex Registration
The duplex registration feature allows precise alignment of images on the front
and back of a duplexed page. Image placement varies slightly for each input
tray. The alignment procedure must be performed for each tray.
Y Axis
X Axis
Tray 2 Duplex
Registration
Adjustment
1 Press M ENU until DUPLEX REGISTRATION MENU appears on the printer control
panel display.
Continued on next page.
Duplex Registration
Chapter 3
Advanced Printing Tasks
2 Press I TEM until PRINT TEST PAGE appears for the tray you want.
3 Press S ELECT to print the page.
4 Hold the printed page up to a light source and choose the number on each
axis where the lines on the front and back of the page align most
accurately.
5 Repeat step 1.
6 Press I TEM until TRAY n X= appears and use - VALUE + to enter the number
you selected from the test page in step 4. Press S ELECT to save this value.
7 Repeat step 6 for the Y axis.
8 Press I TEM to scroll up through the duplex registration menu until PRINT
TEST PAGE appears for the tray you want.
9 Press S ELECT to print the page.
10 Repeat step 4 to verify that the lines on the front and back of the page are
now properly aligned.
Note
If the lines on the front and back of the page do not properly align, then
repeat steps 4-9 until they are properly aligned.
Duplex Registration
188
Chapter 4
4
Printer Maintenance
Printer Maintenance
Overview
This chapter explains basic printer maintenance.
! Printer Maintenance Kit
! Managing the Toner Cartridge
! Cleaning the Printer
Overview
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Chapter 4
Printer Maintenance
Printer Maintenance Kit
Note
The Printer Maintenance Kit is a consumable and is not covered under
warranty.
To ensure optimum print quality, the printer will prompt you to perform printer
maintenance every 350,000 pages. When the PERFORM PRINTER MAINTENANCE
message appears on the control panel, you will need to purchase a Printer
Maintenance Kit and install the new parts. Then remove the message by
turning the service message off in the Configuration Menu. To reset the pages,
turn the printer off, hold down the I TEM - and the VALUE - keys while turning the
printer on. Wait for RESET MAINT/COUNT to display on the control panel before
releasing the keys.
For ordering information, see page 42. For more information on installing the
Printer Maintenance Kit, see the instructions that come with it.
HP Policy on Non-HP Printer Maintenance Kits
Hewlett-Packard Company cannot recommend use of non-HP printer
maintenance kits, either new or remanufactured. Because they are not
HP products, HP cannot influence their design or control their quality.
For more information on the printer maintenance kit, see the instructions that
come with it.
Printer Maintenance Kit
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Printer Maintenance
Managing the Toner Cartridge
HP Policy on Non-HP Toner Cartridges
Hewlett-Packard Company cannot recommend use of non-HP toner cartridges,
either new or remanufactured. Because they are not HP products, HP cannot
influence their design or control their quality. Service or repairs required as a
result of using a non Hewlett-Packard toner cartridge will NOT be covered
under the printer warranty.
To install a new HP toner cartridge and recycle the used cartridge, follow the
instructions included in the toner cartridge box and refer to the recycling guide
included in the box.
Toner Cartridge Storage
Do not remove the toner cartridge from its package until you are ready to
use it.
CAUTION
To prevent damage to the toner cartridge, do not expose it to light for
more than a few minutes. Do not store the toner cartridge at
temperatures above 95° F (35° C) or below 32° F (0° C).
Managing the Toner Cartridge
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Printer Maintenance
Toner Cartridge Life Expectancy
The life of the toner cartridge depends on the amount of toner that print jobs
require. When printing text at 5% coverage, an HP toner cartridge lasts an
average of 20,000 pages. (A typical business letter is about 5% coverage.)
This assumes that print density is set to 3 and EconoMode is off. (These are
the default settings.)
Checking the Toner Level
The user can find out how much toner is left in the printer cartridge by printing
a configuration page (see page 314). The Toner Level section on the
configuration page provides a graphical representation of how much toner is
left in the cartridge.
Note
This value might become inaccurate if a user fails to select YES when the
NEW TONER CARTRIDGE=NO message is displayed on the control panel after
replacing a low toner cartridge.
Managing the Toner Cartridge
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Printer Maintenance
Resetting the HP TonerGauge
After a new toner cartridge is installed, the user must reset the
HP TonerGauge from the control panel. When the top cover is closed after
installing the new toner cartridge, the NEW TONER CARTRIDGE=NO message is
displayed on the control panel for approximately 30 seconds. To reset the
HP TonerGauge:
Note
If the NEW TONER CARTRIDGE=NO message is no longer displayed on the
control panel, press M ENU repeatedly until CONFIGURATION MENU appears.
When you replace an empty or low toner cartridge, press I TEM repeatedly
until NEW TONER CARTRIDGE=NO appears.
1 Press - VALUE + until YES appears.
2 Press S ELECT to save the selection.
3 Press G O to exit the menu.
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Printer Maintenance
Continue Printing When Toner is Low
When toner is low, the printer’s control panel displays the TONER LOW message.
If the TONER LOW message displays, but the printer continues printing, TONER LOW
is set to CONTINUE (the default setting).
If the printer stops printing when low toner is detected, TONER LOW is set to STOP.
To resume printing, press G O.
The printer will continue to display TONER LOW until you replace the toner
car tridge.
Note
After you replace an empty or low toner cartridge, refer to “Resetting the
HP TonerGauge” on page 193.
Select TONER LOW=CONTINUE or TONER LOW=STOP from the Configuration Menu in
the control panel (page 445).
Managing the Toner Cartridge
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Printer Maintenance
195
Redistributing the Toner
When toner is low, faded or light areas might appear on a printed page. You
might be able to temporarily improve print quality by redistributing the toner.
The following procedure might allow you to finish the current print job before
replacing the toner cartridge.
1 Open the top cover.
1
2 Remove the toner car tridge from the printer.
3 Rotate the toner cartridge and gently shake it
from side to side to redistribute the toner.
2
Note
If toner gets on your clothing, wipe it off with a
dry cloth and wash clothing in cold water. (Hot
water sets toner into fabric.)
Continued on next page.
Managing the Toner Cartridge
Chapter 4
Printer Maintenance
4 Reinsert the toner cartridge into the printer
and close the top cover.
If the print remains light, install a new toner
car tridge. (Follow the instructions provided with
the new toner cartridge.)
Managing the Toner Cartridge
196
4
Chapter 4
Printer Maintenance
Cleaning the Printer
To maintain print quality, clean the printer thoroughly:
! Every time you change the toner cartridge.
! Whenever print quality problems occur.
Clean the outside of the printer with a lightly water-dampened cloth. Clean the
inside with only a dry, lint-free cloth. Observe all warnings and cautions with
the cleaning tasks on the following page.
CAUTION
Avoid touching the fusing area when cleaning the printer. It may be hot.
To avoid permanent damage to the toner cartridge, do not use
ammonia-based cleaners on or around your printer.
Continued on next page.
Cleaning the Printer
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Printer Maintenance
1 Before you begin these steps, turn the printer
off and unplug all cables.
198
1
2 Open the top cover of the printer and remove
the toner cartridge.
CAUTION
Do not touch the transfer roller (A). Skin oils on
the roller can reduce print quality. If toner gets
on your clothes, wipe it off with a dry cloth and
wash your clothes in cold water. Hot water sets
toner into fabric.
2
3
3 With a dry lint-free cloth, wipe any residue
from the paper path area, the registration
roller (B), and the toner car tridge cavity.
4 Replace the toner cartridge, close the
printer, reconnect all cables, and turn the
printer on.
Cleaning the Printer
4
Chapter 4
Printer Maintenance
Using the Printer Cleaning Page
If toner specks appear on the front or back side of your print jobs, follow the
procedure below.
From the printer’s control panel, do the following:
1 Press M ENU repeatedly until PRINT QUALITY MENU appears.
2 Press I TEM repeatedly until CREATE CLEANING PAGE appears.
3 Press S ELECT to create the cleaning page.
4 Follow the instructions on the cleaning page to complete the cleaning
process.
Note
In order for the cleaning page to work properly, print the page on copier
grade paper (not bond or rough paper).
When toner has been cleaned from inside the printer, shiny black spots will
appear on the page’s black strip. If white spots appear on the black strip, print
another cleaning page.
To ensure good print quality with certain types of paper, use the cleaning page
every time the toner cartridge is replaced. If the cleaning page is frequently
needed, try a different type of paper.
Cleaning the Printer
199
Chapter 5
5
Problem Solving
Problem Solving
Overview
This chapter will help you to solve printer problems.
Clearing Paper
Jams
(see page 202)
Occasionally, paper can jam during printing. This section will help
you to locate paper jams, properly clear them from the printer, and
solve repeated paper jams.
Understanding
Printer
Messages
(see page 226)
Many different messages can appear on the printer’s control panel
display. Some messages tell the printer’s current status, such as
INITIALIZING. Other messages require an action, such as
CLOSE TOP COVER. Many of these messages are self-explanatory.
However, some messages indicate a problem with the printer, or
require further action or description. This section lists these types
of messages and tells what to do if a message persists.
Overview
200
Chapter 5
Problem Solving
Correcting
Output Quality
Problems
(see page 254)
The printer should produce print jobs of the highest quality. If print
jobs do not look sharp and clear, defects such as lines, specks, or
smears appear on the page, or paper is wrinkled or curled, use this
section to troubleshoot and solve the output quality problem.
Printer Problems Before you can fix a printer problem, you must understand where
(see page 264)
the problem is. Use the tables in this section to determine the
printer problem, and then follow the corresponding troubleshooting
suggestions.
Checking the
Printer’s
Configuration
(see page 313)
From the printer, you can print information pages that give details
about the printer and its configuration.
HP Digital Copy
Problem Solving
(see page 377)
This section shows status messages that display on the
HP Digital Copy control panel when there is a problem with the
HP Digital Copy. See this section if you are having problems with
the digital copy and sender functions.
Overview
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Chapter 5
Problem Solving
Clearing Paper Jams
If the printer’s control panel displays a paper jam message, look for paper in
the locations indicated in the graphic on page 203, then see the procedure for
clearing the paper jam. You might need to look for paper in other locations
than indicated in the paper jam message. If the location of the paper jam is not
obvious, look first in the top cover area.
When clearing paper jams, be very careful not to tear the paper. If a small
piece of paper is left in the printer, it could cause additional jams. If paper
jams are a recurring problem, see page 224.
Note
After the jam is cleared, the top cover of the printer must be opened and
closed to clear the paper jam message from the control panel.
Continued on next page.
Clearing Paper Jams
202
Chapter 5
Problem Solving
203
Paper jams can occur at the following locations:
Standard Output Bin
Top cover area
Tray 1
Optional output
device*
(3000-sheet
Stapler/Stacker
shown)
Right door
Vertical transfer
door
Left door
Tray 2 and Tray 3
Front door
2000-sheet Input Tray*
(Tray 4)
* Other paper handling accessories may be installed in these positions.
Note
Loose toner might remain in the printer after a paper jam, but the toner
should clear after a few sheets are printed.
Clearing Paper Jams
Chapter 5
Problem Solving
Clearing Jams from the Input Tray Areas
Clearing Tray 1
1 Open Tray 1 by pulling down.
2 Check for paper in the Tray 1 area.
3 Remove any paper from this area by pulling it in the direction shown by the
arrow in the graphic below. Carefully check to be sure you have removed all
pieces of torn paper.
4 Open and close the top cover.
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Chapter 5
Problem Solving
205
Clearing the Right Door
1 Open the right door located below Tray 1.
2 Check for paper in this area.
3 Open the jam access cover using the green lever.
4 Remove any paper from this area by pulling it out of the printer.
5 Be sure to remove all pieces of torn paper.
Jam Access Cover
Clearing Paper Jams
Chapter 5
Problem Solving
Clearing Trays 2 and 3
1 Open the tray.
2 Remove jammed or damaged paper from this area by pulling it out of the
printer.
3 Be sure to remove all pieces of torn paper.
4 Close the tray.
5 Open and close the top cover.
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Chapter 5
Problem Solving
Clearing the Optional 2 x 500-sheet Input Trays
(4 and 5)
1 Open the tray.
2 Remove damaged or jammed paper from area (A) by pulling it out of the
printer.
3 Be sure to remove all pieces of torn paper.
4 Close the tray.
5 Open the vertical transfer door and remove jammed paper (B).
6 Close the vertical transfer door.
7 Open and close the top cover.
Continued on next page.
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Chapter 5
Problem Solving
208
B
A
Clearing Paper Jams
Chapter 5
Problem Solving
Clearing the Optional 2000-sheet Input Tray (Tray 4)
1 Open Tray 4.
2 Remove damaged or jammed paper from area (A) by pulling it out of the
printer.
3 Be sure to remove all pieces of torn paper.
4 Close the tray.
5 Open the vertical transfer door and remove all jammed paper (B).
6 Close the vertical transfer door.
7 Open and close the top cover.
Continued on next page.
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209
Chapter 5
Problem Solving
210
B
A
Clearing Paper Jams
Chapter 5
Problem Solving
Clearing the Optional Envelope Feeder
1 Open the top cover.
2 Remove toner cartridge (A).
3 Remove envelopes in this area by pulling them straight up and out of the
envelope feeder (B).
4 Be sure to remove any pieces of torn paper. Lift both of the green user tabs
and remove any envelopes that may be hidden (C).
5 You may need to remove any loaded envelopes and the optional envelope
feeder to release envelopes or torn pieces of paper.
6 Replace the optional envelope feeder and toner cartridge and close the top
cover.
Continued on next page.
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Problem Solving
212
A
C
B
Clearing Paper Jams
Chapter 5
Problem Solving
Clearing Jams from the Optional Duplex Printing
Accessory
1 Open the front door.
2 Check for paper in this area.
3 Remove any paper from area (A) by pulling it out of the printer. Be careful
not to tear the paper.
4 If you cannot remove all the paper through the front door, open the left door
and carefully pull out any paper from area (B). (If a mailbox accessory is
installed, first push it away from the printer to access the left door.)
WARNING!
Avoid touching the adjacent fusing area. It may be HOT.
5 If a duplexer is installed, turn the printer off and remove the duplexer by
pressing the colored tab on the lower right side of the unit and pulling the
entire unit out of its slot.
6 Remove any paper remaining in the duplexer (C).
Continued on next page.
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Chapter 5
Problem Solving
214
7 Reinstall the duplexer by sliding it back into the slot until it clicks into place.
Close all open doors. If an optional output device is installed, push it back
into place and turn the printer on.
B
A
C
Clearing Paper Jams
Chapter 5
Problem Solving
Clearing Jams from the Top Cover Area
1 Open the top cover.
2 Remove the toner car tridge (A).
3 Lift the green lever and remove any paper that may be hidden.
4 Remove any paper in this area by pulling it straight up and out of the
printer (B).
5 Be sure to remove all pieces of torn paper.
6 Replace the toner cartridge and close the top cover.
Continued on next page.
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215
Chapter 5
Problem Solving
216
A
B
Clearing Paper Jams
Chapter 5
Problem Solving
Clearing Jams from the Output Areas
Clearing the Standard Output Bin
If the paper jam extends into the output area, as shown in the graphic below,
slowly and carefully pull the paper straight out of the printer so that it does not
tear.
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Chapter 5
Problem Solving
218
Clearing the Left Door (Fuser Area)
1 Open the left door. (If an optional output device is installed, first push it
away from the printer to access the left door.)
WARNING!
Avoid touching the adjacent fusing area. It may be HOT.
2 Remove any jammed or damaged paper from this area by pulling it out of
the printer (A).
3 Press down on the green tabs (B) and carefully check for paper. Be sure to
remove all pieces of torn paper.
4 Close the left door. If an optional output device is installed, push it back
into place.
B
A
Clearing Paper Jams
Chapter 5
Problem Solving
Clearing the Optional Multibin Mailboxes
1 Remove the Face-up Bin.
2 Remove paper from area (A) by carefully pulling it out, away from the
printer.
3 Pull the mailbox away from the printer and remove any paper in area (B).
Be sure to remove any torn pieces of paper.
WARNING!
Avoid touching the adjacent fusing area or area (C). It may be HOT.
4 Remove any paper in area (C) by carefully pulling it out of the printer.
Note
When clearing paper jams, be very careful not to tear the paper. If a
small piece of paper is left in the printer, it could cause additional jams.
If paper jams are a recurring problem, see page 224.
Continued on next page.
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Chapter 5
Problem Solving
220
5 Remove any paper that is only partially in the output bins.
6 Remove any paper from the vertical transportation path (D) on the back of
the mailbox. You may need to open a door.
7 Push the mailbox into place.
B
A
D
Clearing Paper Jams
C
Chapter 5
Problem Solving
Clearing Jams from an Optional HP Output Device
For more information on an optional HP output device, see the user guide that
came with the device.
Clearing Paper Jams
221
Chapter 5
Problem Solving
222
Clearing Jams from the Stapler (5-bin Mailbox with
Stapler)
Note
For more information on an optional HP output
device, see the user guide that came with the
device.
1
1 Remove the Face-up Bin.
2
2 Open the stapler unit cover.
3 Press the colored tab with your forefinger and
pull the colored circular tab with your other
forefinger to open the stapler.
3
Continued on next page.
Clearing Paper Jams
Chapter 5
Problem Solving
4 Remove loose or damaged staples from the
stapler head. Push the circular tab to snap it
back into place.
5 Close the stapler unit cover and replace the
Face-up Bin. Clear all paper paths that may
have jammed as a result of the jammed
staples.
Note
After clearing a stapler jam, up to two
documents may not be stapled when printing
resumes because the stapler must reload. Once
the unit begins stapling again, either manually
staple the unstapled documents or resend the
job.
If a print job is sent and the stapler is jammed or
out of staples, the job will still print.
Clearing Paper Jams
223
4
5
Chapter 5
Problem Solving
Solving Repeated Paper Jams
Situation
Solution
General
repeated
paper jam
problems
1. Check to see that paper is correctly loaded in the trays and that all
width guides are correctly set (not skewed). See Chapter 2, “Printing
Tasks.”
2. Make sure that the paper tray is set for the size of paper installed
and that the tray is not overloaded with paper.
3. Try turning over the stack of paper in the tray. If you are using
prepunched or letterhead paper, try printing from Tray 1.
4. Do not use previously printed paper or torn, worn, or irregular paper.
For recommended paper and other paper for your printer, see
page 390.
5. Check the paper specifications (page 390). (If paper is outside of
the recommended specifications, problems may occur.)
Continued on next page.
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Chapter 5
Problem Solving
Situation
Solution
6. When duplexing, the printer rolls paper under Tray 3 and may cause
a jam. Pull Tray 3 out of the printer completely and remove any paper
from under the tray. Insert Tray 3 back into the printer.
7. Printer may be dirty. Clean the printer as described on page 197.
8. Check that the correct paper size is installed (page 390).
9. Check that all damaged or jammed paper is removed by pulling it
out of the printer.
Note
If jams continue, contact your authorized HP service provider.
Clearing Paper Jams
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Chapter 5
Problem Solving
Understanding Printer Messages
The table on page 227 explains messages that might display on the printer’s
control panel. Printer messages and their meanings are listed in alphabetical
order, with numbered messages following.
If a message persists:
! If a message persists requesting that you load a tray or if a message
indicates that a previous print job is still in the printer’s memory, press G O
to print or press C ANCEL J OB to clear the job from the printer’s memory.
! If a message persists after performing all of the recommended actions,
contact an HP-authorized service or support provider. (See the
HP Customer Care pages at the front of this user guide.)
Note
Not all messages are described in this user guide (many are
self-explanatory).
Some printer messages are affected by the AUTO CONTINUE and CLEARABLE
WARNING settings from the Configuration Menu in the printer’s control
panel (page 445).
Understanding Printer Messages
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Chapter 5
Problem Solving
Using the Printer Online Help System
Note
For more information on an optional HP output device, see the user guide
that came with the device.
This printer features an online Help system that provides instructions for
resolving most printer errors. Certain control panel error messages alternate
with instructions on accessing the online help system.
Whenever a ? appears in a error message or a message alternates with FOR
HELP PRESS THE ? KEY, press the I TEM key to navigate through a sequence of
instructions.
To exit the online Help system, press G O.
Printer Messages
Message
Explanation or Recommended Action
ACCESS DENIED
MENUS LOCKED
The printer control panel function you are trying to access has
been locked to prevent unauthorized access.
See your network administrator.
Understanding Printer Messages
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Chapter 5
Problem Solving
Printer Messages (continued)
Message
Explanation or Recommended Action
BAD DUPLEXER
CONNECTION
The duplexer is not connected properly.
CHECK FINISHER
DEVICE
alternates with
CLEAR JAM
The finishing device, such as a stapler, has a jam.
Turn the printer off. Re-install the duplexer. Turn the printer back
on.
Remove jammed paper from the specified location.
Open and close the top cover to clear the message.
Make sure that the finishing device is properly connected.
If the message persists, see the user guide that came with the
device.
CHECK FINISHER
DEVICE
alternates with
FINISHER ALIGN
ERROR
The finisher cannot bind the paper correctly. The paper feeding into
the device is mis-aligned.
Remove any jammed paper. Align the paper properly and reprint
the job if necessary.
If the message persists, see the user guide that came with the
device.
Understanding Printer Messages
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Chapter 5
Problem Solving
Printer Messages (continued)
Message
Explanation or Recommended Action
CHECK INPUT
DEVICE
The optional input tray cannot feed paper to the printer because a
door or paper guide is open.
alternates with
Check the doors and paper guides.
PAPER PATH OPEN
PLEASE CLOSE IT
CHECK OUTPUT
DEVICE
The optional output device is not properly connected to the printer.
A proper connection must be made for printing to continue.
alternates with
CLOSE OUTPUT
DELIVERY PATH
CHECKING PAPER
PATH
The engine is rolling its rollers to check for possible paper jams.
CHOSEN LANGUAGE
NOT AVAILABLE
A print job requested a printer language that does not exist in the
printer. The job will not print and will be cleared from memory.
Print the job using a driver for a different printer language, or add
the requested language to the printer (if available).
Press G O to continue.
Understanding Printer Messages
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Chapter 5
Problem Solving
Printer Messages (continued)
Message
Explanation or Recommended Action
CLOSE RIGHT DOOR The right access door is open and must be closed for printing to
continue.
CLOSE TOP OR
LEFT DOOR
Either the top cover or the left door is open and must be closed for
printing to continue.
DISK DEVICE
FAILURE
The EIO disk had a critical failure and can no longer be used.
Reseat the EIO disk. If the message continues, replace it with a
new EIO disk.
DISK FILE
The requested operation could not be performed. You might have
OPERATION FAILED attempted an illegal operation, such as trying to download a file to
a non-existent directory.
DISK FILE
SYSTEM IS FULL
Delete files from the EIO disk and then try again. Use HP LaserJet
Resource Manager to download or delete files and fonts. (See the
software help for more information.)
DISK IS
WRITE PROTECTED
The EIO disk is protected, and no new files can be written to it.
Disable the write protection through HP LaserJet Resource
Manager.
Understanding Printer Messages
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Chapter 5
Problem Solving
Printer Messages (continued)
Message
Explanation or Recommended Action
EIO n
NOT FUNCTIONAL
The EIO network card is not working correctly.
EIO n DISK
INITIALIZING
The disk accessory card takes a long time to initialize. The first
parameter is the accessory slot number for this disk accessory
card.
EIO n DISK
NOT FUNCTIONAL
The EIO disk is not working correctly.
Reseat the EIO accessory. If the message continues, replace it
with a new EIO accessory.
Remove the EIO disk from the slot indicated.
Reseat the EIO disk. If the message continues, replace it with a
new EIO disk.
Understanding Printer Messages
231
Chapter 5
Problem Solving
Printer Messages (continued)
Message
Explanation or Recommended Action
EIO n
INITIALIZING
Wait for the message to disappear (approximately 5 minutes). If the
printer EIO card is operating correctly and communicating with the
network, this message disappears after approximately one minute
and no action is required.
alternates with
DO NOT POWER OFF
If the EIO card is unable to communicate with the network, this
message remains for five minutes and then disappears. In this
case the printer is not communicating with the network (even
though the message is no longer present). The problem may be a
bad EIO card, a bad cable or connection on the network, or a
network problem. Contact your network administrator.
EIO n DISK
SPINNING UP
The disk accessory card takes a long time to initialize. The first
parameter is the accessory slot number for this accessory card.
ENV FEEDER LOAD
[TYPE] [SIZE]
Load the requested envelope type and size into the envelope
feeder.
Make sure the envelope size and type are set correctly from the
Paper Handling Menu in the printer’s control panel (page 427).
Press G O if the desired envelope is already loaded in the feeder.
Press - VALUE + to scroll through the available types and sizes.
Press S ELECT to accept the alternate type or size.
Understanding Printer Messages
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Chapter 5
Problem Solving
Printer Messages (continued)
Message
Explanation or Recommended Action
EXTERNAL DEVICE
INITIALIZING
When an external paper handling device is connected to the
printer, it must have 10 seconds to initialize after power on or after
coming out of PowerSave mode.
FINISHER LOW ON
FINISHING AGENT
The finishing device is running out of its finishing material and
needs to be refilled.
FLASH n
The flash DIMM can take a long time to initialize the first time that
INITIALIZING
it is used.
alternates with
DO NOT POWER OFF
FLASH DEVICE
FAILURE
The flash DIMM had a critical failure and no longer can be used.
Remove the flash DIMM and replace it with a new one.
FLASH FILE
The requested operation could not be performed. You might have
OPERATION FAILED attempted an illegal operation, such as trying to download a file to
a non-existent directory.
FLASH FILE
SYSTEM IS FULL
Delete files from the flash DIMM. Use HP LaserJet Resource
Manager to download or delete files and fonts. (See the software
help for more information.)
Understanding Printer Messages
233
Chapter 5
Problem Solving
Printer Messages (continued)
Message
Explanation or Recommended Action
FLASH IS
WRITE PROTECTED
The flash DIMM is protected and no new files can be written to it.
INPUT DEVICE
CONDITION xx.yy
An input paper handling device has a condition that needs
attention before printing can resume.
Disable the write protection through HP LaserJet Resource
Manager.
See the documentation that came with the paper handling device
for assistance.
INSTALL TONER
CARTRIDGE
The toner cartridge has been removed and must be replaced for
printing to continue.
INSTALL TRAY X
The specified tray is not installed and must be inserted and closed
for printing to continue.
LOADING
Programs and fonts can be stored on the printer’s file system. At
PROGRAM <number> bootup time these entities are loaded into RAM. (These entities
can take a long time to load into RAM depending on the size and
alternates with
number of entities being loaded.) The <number> specifies a
DO NOT POWER OFF sequence number indicating the current program being loaded.
Understanding Printer Messages
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Chapter 5
Problem Solving
Printer Messages (continued)
Message
Explanation or Recommended Action
MANUALLY FEED
[TYPE] [SIZE]
Load the requested paper into Tray 1.
Press G O if the desired paper is already loaded in Tray 1.
MEMORY FULL
There is no available memory in the printer. The current job might
STORED DATA LOST not print correctly and some resources (such as downloaded fonts
or macros) might have been deleted.
You might want to add more memory to the printer (page 467).
MEMORY SETTINGS
CHANGED
The printer changed its memory settings because it did not have
enough memory to use the previous settings for I/O Buffering and
Resource Saving. This usually occurs after removing memory from
the printer, adding a duplexer, or adding a printer language.
You might want to change memory settings for I/O Buffering and
Resource Saving (although default settings are usually best) or
add more memory to the printer (page 467).
Understanding Printer Messages
235
Chapter 5
Problem Solving
Printer Messages (continued)
Message
Explanation or Recommended Action
MEMORY SHORTAGE
JOB CLEARED
The printer did not have enough free memory to print the entire job.
The remainder of the job will not print and will be cleared from
memory.
Press G O to continue.
Change the Resource Saving setting from the printer’s control
panel (page 420) or add more memory to the printer (page 467).
MEMORY SHORTAGE
PAGE SIMPLIFIED
The printer had to compress the job in order to fit it in available
memory. Some data loss might have occurred.
Press G O to continue.
The print quality of these pages may not be acceptable. Reduce
the complexity of these pages and reprint them.
You might want to add more memory to the printer (page 467).
MOPY PAGE TOO
COMPLEX
alternates with
PRESS GO TO
CONTINUE
The data (dense text, rules, raster or vector graphics) sent to the
printer was too complex.
Press G O to print the transferred data. (Some data might be lost.)
If this message appears often, simplify the print job.
Understanding Printer Messages
236
Chapter 5
Problem Solving
Printer Messages (continued)
Message
Explanation or Recommended Action
OFFLINE
Press G O to place the printer online.
OUTPUT BIN FULL
CLEAR (BIN nnn)
n (bin name)
The output bin is full and needs to be emptied.
OUTPUT DEVICE
CONDITION xx.yy
A recoverable error occurred in an external paper handling device.
Push the mailbox away from the printer, and then re-attach it.
If this message persists, contact an HP-authorized service or
support provider. (See the HP Customer Care pages at the front of
this user’s guide.)
PERFORM PRINTER
MAINTENANCE
To ensure optimum print quality, the printer prompts you to perform
routine maintenance every 350,000 pages. To order a Printer
Maintenance Kit, see page 42.
RAM DISK DEVICE
FAILURE
The RAM disk had a critical failure and can no longer be used.
Turn the printer off, and then turn the printer on to clear the
message.
Understanding Printer Messages
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Chapter 5
Problem Solving
Printer Messages (continued)
Message
Explanation or Recommended Action
RAM DISK FILE
The requested operation could not be performed. You might have
OPERATION FAILED attempted an illegal operation, such as trying to download a file to
a non-existent directory.
RAM DISK FILE
SYSTEM IS FULL
Delete files and then try again, or turn the printer off, and then turn
the printer on to delete all files on the device. (Delete files using
HP LaserJet Resource Manager or another software utility. See the
software help for more information.)
If the message persists, increase the size of the RAM disk. Change
the RAM disk size from the Configuration Menu in the printer’s
control panel (page 445).
RESEND UPGRADE
There is an error in the printer’s firmware flash. Resend a valid
firmware image.
STAPLER LOW
ON STAPLES
The stapler device is running out of staples and needs to be
refilled.
STAPLER OUT OF
STAPLES
The stapler device is out of staples and needs to be reloaded.
TONER LOW
See page 194.
Understanding Printer Messages
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Chapter 5
Problem Solving
Printer Messages (continued)
Message
Explanation or Recommended Action
TRAY x EMPTY
Load the empty tray (x) to clear the message.
If you do not load the specified tray, the printer will continue
printing from the next available tray, and the message will continue
to display.
TRAY x LOAD
[TYPE] [SIZE]
Load the requested paper into the specified tray (x). (See the
sections on loading paper, starting on page 89.)
Make sure that the trays are correctly adjusted for size.The tray
type settings (and size for Tray 1) must be set from the printer’s
control panel (page 157).
If you are trying to print A4 or letter size paper and this message
appears, make sure the default paper size is set correctly from the
Printing Menu in the printer’s control panel.
Press G O to print from the next available tray.
Press - VALUE + to scroll through the available types and sizes.
Press S ELECT to accept the alternate type or size.
Understanding Printer Messages
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Chapter 5
Problem Solving
Printer Messages (continued)
Message
Explanation or Recommended Action
TRAY 2 LOAD
LEGAL
(or similar
messages
requesting that
you load paper)
Load the requested paper into the indicated tray, or press S ELECT
to override the message and to print on a loaded paper size.
UNABLE TO
MOPY JOB
Memory or file system configuration would not allow a mopy job to
occur. Only one copy will be produced.
UNABLE TO
STORE JOB
A job cannot be stored on the printer because of memory or file
system configuration.
UNSUPPORTED SIZE
IN TRAY [YY]
An external paper handling device detected an unsupported paper
size. The printer will go offline until the condition is corrected.
USE [TYPE]
[SIZE] INSTEAD?
If the requested paper size or type is not available, the printer asks
if it should use another paper size or type instead.
If printing does not continue, press G O.
Press - VALUE + to scroll through the available types and sizes.
Press S ELECT to accept the alternate type or size.
Understanding Printer Messages
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Chapter 5
Problem Solving
Printer Messages (continued)
Message
Explanation or Recommended Action
WAIT FOR PRINTER
TO REINITIALIZE
The RAM disk setting has been changed from the printer’s control
panel. This change will not take effect until the printer reinitializes.
If you change the mode of the external device, turn the printer off,
turn the printer on and wait for the printer to reinitialize.
WRONG ENVELOPE
The envelope feeder you are trying to install will not work for this
FEEDER INSTALLED printer.
To order an envelope feeder for the printer, see page 42.
Make sure the envelope feeder is installed correctly (page 125).
XX.YY
PRINTER ERROR
PRESS GO TO
CONTINUE
A printer error has occurred that can be cleared by pressing G O in
the printer’s control panel.
Understanding Printer Messages
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Chapter 5
Problem Solving
Printer Messages (continued)
Message
Explanation or Recommended Action
13.x PAPER JAM
[LOCATION]
Remove jammed paper from the specified location (page 202).
Open and close the top cover to clear the message.
If the message persists after all jams have been cleared, a sensor
might be stuck or broken. Contact an HP-authorized service or
support provider. (See the HP Customer Care pages at the front of
this user guide.)
20 INSUFFICIENT
MEMORY
alternates with
PRESS GO TO
CONTINUE
The printer received more data than can fit in its available memory.
You might have tried to transfer too many macros, soft fonts, or
complex graphics.
Press G O to print the transferred data (some data might be lost),
then simplify the print job or install additional memory (page 467).
Understanding Printer Messages
242
Chapter 5
Problem Solving
Printer Messages (continued)
Message
Explanation or Recommended Action
21 PAGE TOO
COMPLEX
The data (dense text, rules, raster or vector graphics) sent to the
printer was too complex.
alternates with
Press G O to print the transferred data. (Some data might be lost.)
PRESS GO TO
CONTINUE
To print the job without losing data, from the Configuration Menu in
the printer control panel, set PAGE PROTECT=ON, print the job, and
then return PAGE PROTECT=AUTO. (See page 445.) Do not leave PAGE
PROTECT=ON; it might degrade performance.
If this message appears often, simplify the print job.
22 EIO x
BUFFER OVERFLOW
Too much data was sent to the EIO card in the specified slot (x).
An improper communications protocol may be in use.
alternates with
Press G O to clear the message. (Data will be lost.)
PRESS GO TO
CONTINUE
Check the host configuration. If this message persists, contact an
HP-authorized service or support provider. (See the HP Customer
Care pages at the front of this user’s guide.)
Understanding Printer Messages
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Chapter 5
Problem Solving
Printer Messages (continued)
Message
Explanation or Recommended Action
22 PARALLEL I/O
BUFFER OVERFLOW
Too much data was sent to the parallel port.
alternates with
PRESS GO TO
CONTINUE
Check for a loose cable connection and be sure to use a
high-quality cable (page 48). (Some non-HP parallel cables might
be missing pin connections or might otherwise not conform to the
IEEE-1284 specification.)
This error can occur if the driver you are using is not IEEE-1284
compliant. For best results, use an HP driver that came with the
printer (page 66).
Press G O to clear the error message. (Data will be lost.)
If this message persists, contact an HP-authorized service or
support provider. (See the HP Customer Care pages at the front of
this user guide.)
40 EIO x BAD
TRANSMISSION
The connection has been broken between the printer and the EIO
card in the specified slot.
alternates with
Press G O to clear the error message and continue printing.
PRESS GO TO
CONTINUE
Understanding Printer Messages
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Chapter 5
Problem Solving
Printer Messages (continued)
Message
Explanation or Recommended Action
41.3 UNEXPECTED
PAPER SIZE
The paper size you are trying to print is not the same as the control
panel setting for Tray 1.
Reload the tray with the correct paper size.
Make sure that the control panel setting for Tray 1 or the Envelope
Feeder is correctly adjusted for size. (The printer will continue
trying to print the job until size settings are correct.)
After performing the actions above, press G O twice. The page
containing the error will automatically be reprinted if jam recovery
is enabled. (Or, you might want to press C ANCEL J OB to clear the
job from the printer’s memory.)
41.x
PRINTER ERROR
A temporary printing error occurred.
alternates with
Press G O. The page containing the error will automatically be
reprinted if jam recovery is enabled.
PRESS GO TO
CONTINUE
If the error does not clear, turn the printer off, then turn the printer
on.
If this message persists, contact an HP-authorized service or
support provider. (See the HP Customer Care pages at the front of
this user guide.)
Understanding Printer Messages
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Chapter 5
Problem Solving
Printer Messages (continued)
Message
Explanation or Recommended Action
50.x FUSER ERROR An internal error has occurred. Turn the printer off for at least 5
minutes, and then turn the printer on.
The message might clear and then reappear when the next print
job is sent. If this message persists, contact an HP-authorized
service or support provider. (See the HP Customer Care pages at
the front of this user guide.)
51.x or 52.x
PRINTER ERROR
alternates with
CYCLE POWER TO
CONTINUE
A temporary printing error occurred.
Turn the printer off, then turn the printer on.
If this message persists, contact an HP-authorized service or
support provider. (See the HP Customer Care pages at the front of
this user guide.)
Understanding Printer Messages
246
Chapter 5
Problem Solving
Printer Messages (continued)
Message
Explanation or Recommended Action
53.xy.zz
PRINTER ERROR
There is a problem with the printer’s memory. The DIMM that
caused the error will not be used. Values of x, y, and zz are as
follows:
x = DIMM type
0 = ROM
1 = RAM
y = Device location
0 = Internal memory (ROM or RAM)
1 to 3 = DIMM slots 1, 2, or 3
zz = Error number
You might need to reseat or replace the specified DIMM.
Turn the printer off, and then replace the DIMM that caused the
error.
If this message persists, contact an HP-authorized service or
support provider. (See the HP Customer Care pages at the front of
this user guide.)
Understanding Printer Messages
247
Chapter 5
Problem Solving
Printer Messages (continued)
Message
Explanation or Recommended Action
55.xx PRINTER
ERROR
A temporary printing error occurred.
alternates with
Press G O. The page containing the error will automatically be
reprinted if jam recovery is enabled.
PRESS GO TO
CONTINUE
If the error does not clear, turn the printer off, then turn the printer
on.
If this message persists, contact an HP-authorized service or
support provider. (See the HP Customer Care pages at the front of
this user guide.)
56.x
PRINTER ERROR
alternates with
CYCLE POWER TO
CONTINUE
A temporary printing error occurred.
Turn the printer off, then turn the printer on.
If this message persists, contact an HP-authorized service or
support provider. (See the HP Customer Care pages at the front of
this user guide.)
Understanding Printer Messages
248
Chapter 5
Problem Solving
Printer Messages (continued)
Message
Explanation or Recommended Action
57.x
PRINTER ERROR
A temporary printing error occurred.
alternates with
CYCLE POWER TO
CONTINUE
58.x
PRINTER ERROR
alternates with
CYCLE POWER TO
CONTINUE
59.x
PRINTER ERROR
alternates with
CYCLE POWER TO
CONTINUE
Turn the printer off, then turn the printer on.
If this message persists, contact an HP-authorized service or
support provider. (See the HP Customer Care pages at the front of
this user guide.)
A temporary printing error occurred.
Turn the printer off, then turn the printer on.
If this message persists, contact an HP-authorized service or
support provider. (See the HP Customer Care pages at the front of
this user guide.)
A temporary printing error occurred.
Turn the printer off, then turn the printer on.
If this message persists, contact an HP-authorized service or
support provider. (See the HP Customer Care pages at the front of
this user guide.)
Understanding Printer Messages
249
Chapter 5
Problem Solving
250
Printer Messages (continued)
Message
Explanation or Recommended Action
62.x
PRINTER ERROR
There is a problem with the printer’s memory. The
the location of the problem:
x
value refers to
0 = Internal memory
1 to 3 = DIMM slots 1, 2, or 3
You might need to replace the specified DIMM.
If this message persists, contact an HP-authorized service or
support provider. (See the HP Customer Care pages at the front of
this user guide.)
64
PRINTER ERROR
A temporary printing error occurred.
Turn the printer off, and then turn the printer on.
If this message persists, contact an HP-authorized service or
support provider. (See the HP Customer Care pages at the front of
this user guide.)
Understanding Printer Messages
Chapter 5
Problem Solving
Printer Messages (continued)
Message
Explanation or Recommended Action
66.xy.zz INPUT
DEVICE FAILURE
An error occurred in an external paper handling device.
alternates with
CHECK CABLES
AND CYCLE POWER
66.00.xx
Service ERROR
alternates with
CHECK CABLES AND
CYCLE POWER
Turn the printer off, and then turn the printer on.
If this message persists, contact an HP-authorized service or
support provider. (See the HP Customer Care pages at the front of
this user guide.)
An error occurred in an external paper handling device.
Turn the printer off.
Disconnect the cables to all external paper handling devices, and
then reconnect them.
Turn the printer on.
If this message persists, contact an HP-authorized service or
support provider. (See the HP Customer Care pages at the front of
this user guide.)
Understanding Printer Messages
251
Chapter 5
Problem Solving
Printer Messages (continued)
Message
Explanation or Recommended Action
68 NVRAM ERROR
CHECK SETTINGS
An error occurred in the printer’s nonvolatile memory (NVRAM) and
one or more printer settings has been reset to its factory default.
Print a configuration page and check the printer settings to
determine which values have changed (page 314).
If this message persists, contact an HP-authorized service or
support provider. (See the HP Customer Care pages at the front of
this user guide.)
68 NVRAM FULL
CHECK SETTINGS
The printer’s nonvolatile memory (NVRAM) is full. Some settings
might have been reset to the factory defaults.
Print a configuration page and check the printer settings to
determine which values have changed (page 314).
Hold down C ANCEL J OB while turning the printer on. This will clean
up the NVRAM by removing old areas that are not being used.
If this message persists, contact an HP-authorized service or
support provider. (See the HP Customer Care pages at the front of
this user guide.)
Understanding Printer Messages
252
Chapter 5
Problem Solving
Printer Messages (continued)
Message
Explanation or Recommended Action
69.x
PRINTER ERROR
A temporary printing error occurred.
alternates with
Turn the printer off, reseat the duplexer and then turn the printer
on.
CYCLE POWER TO
CONTINUE
If this message persists, contact an HP-authorized service or
support provider. (See the HP Customer Care pages at the front of
this user guide.)
79.xxxx
PRINTER ERROR
The printer detected an error. The numbers (xxxx) indicate the
specific type of error.
Turn the printer off, and then turn the printer on.
If the message appears only with a specific software application or
print job, simplify the job, or print from a different application. If the
message persists, contact the software vendor for assistance.
If the message is not related to a specific file or software
application, turn the printer off, disconnect the power cable and
reseat the formatter, EIO cards, or memory DIMMs. Reconnect the
power cable and turn the printer on.
If the message persists, contact HP Customer Care for assistance.
Understanding Printer Messages
253
Chapter 5
Problem Solving
Correcting Output Quality Problems
Use the examples below to determine which output quality problem you are
experiencing, then see the following tables to troubleshoot the problem.
Note
The examples below depict letter-size paper that has passed through the
printer long-edge first. (If the paper has passed through the printer
short-edge first, lines and repeating defects will run vertically rather than
horizontally.)
Continued on next page.
Correcting Output Quality Problems
254
Chapter 5
Problem Solving
Light Print or
Fade
255
Toner Specks
(front or back)
Dropouts
Lines
Gray
Background
Toner
Smear
Loose
Toner
Repeating
Defects
Misformed
Characters
Page
Skew
Curl or
Wave
Wrinkles or
Creases
Correcting Output Quality Problems
#
#
#
#
#
#
#
#
Wrinkles or Creases
Curl or Wave
Page Skew
Misformed Characters
Repeating Defects
256
Loose Toner
Toner Smear
Gray Background
Lines
Problem Solving
Dropouts
Specks
Light Print or Fade
Chapter 5
#
(Follow the steps in the
order they are listed.)
1. Print a few more pages
to see if the problem will
correct itself.
2. Clean the inside of the
printer or use the printer’s
cleaning page.
#
3. Make sure EconoMode is
off.
#
Correcting Output Quality Problems
Troubleshooting Steps
#
4. Turn over the stack of
paper in the tray. Also try
rotating the paper
180 degrees.
#
#
#
#
#
#
#
#
#
#
#
Troubleshooting Steps
(Follow the steps in the
order they are listed.)
#
#
5. Check the paper (or
other print media) type and
quality.
#
#
6. Check the environment
(page 329).
#
7. Make sure paper is
loaded correctly and guides
are not too tight or too
loose against the paper
stack.
#
8. Print to a different output
bin.
#
#
Correcting Output Quality Problems
Wrinkles or Creases
Curl or Wave
Page Skew
Misformed Characters
Repeating Defects
257
Loose Toner
Toner Smear
Gray Background
Lines
Problem Solving
Dropouts
Specks
Light Print or Fade
Chapter 5
#
#
#
Wrinkles or Creases
Curl or Wave
Troubleshooting Steps
(Follow the steps in the
order they are listed.)
9. Adjust the toner density
setting.
#
#
10. Change the fuser mode
setting (page 160). Check
that the orange packing
spacers are removed from
the fusing area.
#
#
Page Skew
Misformed Characters
Repeating Defects
258
Loose Toner
Toner Smear
Gray Background
Lines
Problem Solving
Dropouts
Specks
Light Print or Fade
Chapter 5
11. Redistribute the toner
in the toner cartridge
(page 195).
#
#
#
#
#
Correcting Output Quality Problems
#
12. Install a new HP toner
cartridge. (See instructions
provided with the toner
cartridge.)
#
#
#
#
#
#
#
#
#
#
#
#
Wrinkles or Creases
Curl or Wave
Page Skew
Misformed Characters
Repeating Defects
259
Loose Toner
Toner Smear
Gray Background
Lines
Problem Solving
Dropouts
Specks
Light Print or Fade
Chapter 5
#
#
#
Correcting Output Quality Problems
Troubleshooting Steps
(Follow the steps in the
order they are listed.)
13. Order and install the
Printer Maintenance Kit.
#
#
#
#
14. After trying all the steps
suggested above, contact
an HP-authorized service
or support provider. (See
the HP Customer Care
pages in the front of the
user guide.)
Chapter 5
Problem Solving
260
Correcting Wrinkles on Envelopes
Note
Once you have used this method to print
envelopes, return the fuser levers to the down
position for standard paper (media) types.
1 Open the left door. (If an optional output
device is installed, first push it away from the
printer to access the left door.)
WARNING!
Avoid touching the adjacent fusing area. It may
be HOT.
2 Locate and lift up the two “T” shaped levers
as shown in figure 2.
Continued on next page.
Correcting Output Quality Problems
1
2
Chapter 5
Problem Solving
3 Close the left door.
4 Ensure that the Face-up Bin is selected when
printing envelopes.
CAUTION
Failure to return levers in the down position for
standard paper types may result in poor print
quality.
When you are done printing on envelopes, make
sure you return the fuser levers to the down
position.
Correcting Output Quality Problems
261
3
Chapter 5
Problem Solving
Determining Printer Problems
Troubleshooting Checklist
! Printer Does Not Turn On
! Blank or Garbled Control Panel Display
! Printer Cannot Print Configuration Page
! Print Job Does Not Print
! Computer, Network, or I/O Port Problems
! Print Speed is Too Slow
! Printing is Incomplete or Incorrect
! Printer Ignores Font, Format, or Tray/Bin Selection
! Print Job Does Not Print on Both Sides of Paper
! Print Job on Custom Paper Does Not Print Correctly
! Problems with Tray 1
! Problems with Trays 2, 3, and the Optional 2 x 500-sheet Input Tray
(Trays 4 and 5)
Continued on next page.
Correcting Output Quality Problems
262
Chapter 5
Problem Solving
! Problems with the Optional 2000-sheet Input Tray (Tray 4)
! Problems with the Optional 8-bin Mailbox
! Problems with the Optional 7-bin Tabletop Mailbox
! Problems with the Optional Duplex Printing Accessory
! Problems with the Optional Envelope Feeder
! Printer Hard Disk
! PS Troubleshooting
! HP Fast InfraRed Connect Problems
! Macintosh Problem Solving
Note
For more information on an optional HP output device, see the user guide
that came with the device.
Correcting Output Quality Problems
263
Chapter 5
Problem Solving
Printer Problems
Printer Does Not Turn On
Situation
Solution
Printer is not plugged in. Plug the AC power cord firmly into the grounded power
receptacle and into the printer. (Be sure the power source is
energized.)
Printer voltage is not
correct.
Make sure line voltage is in the correct range. (See the
product label next to the power receptacle on the back of the
printer for voltage requirements.)
Blank or Garbled Control Panel Display
Situation
Solution
Printer is not turned on.
Put the printer’s power switch in the on position.
Printer is turned on but
internal fans are not
running.
Make sure the line voltage is correct for the printer’s power
configuration. (See the plate next to the power receptacle on
the back of your printer for voltage requirements.) If you are
using a power strip and its voltage is not within specification,
plug the printer directly into the power receptacle.
Correcting Output Quality Problems
264
Chapter 5
Problem Solving
Blank or Garbled Control Panel Display (continued)
Situation
Solution
Display is blank and
internal fans are not
running.
Make sure that the printer power is on. Press all the keys to
see if one is stuck; contact your HP service representative if
this does not work.
Printer display is in the
wrong language or
displays unfamiliar
characters.
Reconfigure the control panel display language. See the
getting started guide, or press and hold S ELECT while
simultaneously pushing the power switch ON. Hold S ELECT
until SELECT LANGUAGE appears, then release S ELECT . Use
the VALUE - and VALUE + keys to select the desired language.
Press S ELECT to save your selection. Press G O. The control
panel display will indicate the printer is ready to use. If the
new language does not appear in the display, you may not
have pressed S ELECT to save your new selection.
Correcting Output Quality Problems
265
Chapter 5
Problem Solving
Printer Cannot Print Configuration Page
Situation
Solution
Correct size of paper is
not loaded.
Check paper trays to be sure the correct sizes are loaded
(Letter or A4). Also, check that guides are set correctly.
Toner cartridge sealing
tape is not removed.
Remove sealing tape from toner cartridge. See the printer’s
getting started guide or the installation guide that came with
the toner cartridge.
Paper tray is out of
paper.
Load paper, see instructions starting on page 89.
A printer cover is open.
Firmly close the printer top cover and all doors (left, front,
and right).
Paper is jammed in the
printer.
Check for paper jams, see instructions starting on page 202.
Messages appear in the
display.
See Understanding Printer Messages starting on page 226.
Correcting Output Quality Problems
266
Chapter 5
Problem Solving
Software, Computer, and Printer Interface Problems
Print Job Does Not Print
Situation
Solution
Printer is off or not
connected to an active
power source.
Make sure the printer is on and that all power cables are
firmly plugged into both the printer components and an active
power source.
Printer is offline.
Press G O to put the printer online. The printer control panel
should display READY and the Ready light should be lit.
Port is configured and
working properly.
! Make sure the print job is being sent to the correct por t
(LPT1 or network printer port, for example).
! Connect another printer to current port and print.
Correcting Output Quality Problems
267
Chapter 5
Problem Solving
Print Job Does Not Print (continued)
Situation
Solution
Printer is online but not
receiving data (the Data
light does not blink).
! Check for loose I/O cable connections at the printer and
computer or network port.
! Try your I/O cable on a system that you know works.
! Check that the correct interface cable was selected and
securely connected to both the printer and the computer. If
the cable is not correctly configured, see the getting
started guide for configuration information.
! If connected to a network, print a JetDirect configuration
page to check for interface or network problems
(page 314).
Printer displays a
message.
See Understanding Printer Messages starting on page 226
for printer messages and recommended actions.
Correcting Output Quality Problems
268
Chapter 5
Problem Solving
Print Job Does Not Print (continued)
Situation
Solution
Data from a previous
print job is still in the
printer’s buffer.
! Make sure that you are using the correct printer driver.
! Complex print job may still be processing.
! Make sure the printer is online. Make sure control panel
reads processing job.
! Open the top cover. Pull out the toner cartridge and check
for paper. Reseat the toner cartridge.
! Open trays 2 and 3. Make sure that the appropriate paper
is inserted. (For more information on paper specifications,
see page 392.) Close the trays.
Last page did not print
and the Data light is on.
! Make sure that you are using the correct printer driver.
! Complex print job may still be processing.
! Make sure the printer is online. Make sure the control
panel reads PROCESSING JOB.
! Open the top cover. Pull out the toner cartridge and check
for paper. Reseat the toner cartridge.
! Open trays 2 and 3. Make sure that the appropriate paper
is inserted. (For more information on paper specifications,
see page 392.) Close the trays.
Correcting Output Quality Problems
269
Chapter 5
Problem Solving
Print Job Does Not Print (continued)
Situation
Solution
Data light is flashing but
nothing prints.
! Make sure that you are using the correct printer driver.
! Complex print job may still be processing.
! Make sure the printer is online. Make sure control panel
reads processing job.
! Open the top cover. Pull out the toner cartridge and check
for paper. Reseat the toner cartridge.
! Open trays 2 and 3. Make sure that the appropriate paper
is inserted. (For more information on paper specifications,
see page 392.) Close the trays.
Print Speed is Too Slow
Situation
Solution
First page takes much
longer to print than
following pages.
! Make sure that the printer displays READY.
! Set the PowerSave feature for a longer time period. (See
Configuration Page on page 314.) If a page takes longer to
print due to complex formatting commands, changing the
PowerSave setting might not improve print speed. You
might want to simplify the page.
Correcting Output Quality Problems
270
Chapter 5
Problem Solving
Print Speed is Too Slow (continued)
Situation
Solution
Printer is usually slow to
respond.
! Printer speed is highly dependent on how your software
application is set up, which printer driver you are using,
and how much traffic is on the network. See the getting
started guide for configuration information.
! You might need to add more memory (page 471).
Printing is Incomplete or Incorrect
Situation
Solution
Blank pages print.
! Turn the printer off and then back on.
! Make sure the toner cartridge is installed properly.
! Make sure the toner cartridge sealing tape has been
removed. Firmly pull the tab straight out from the cartridge
to remove the entire length of tape. Avoid touching any
black toner on the tape.
Correcting Output Quality Problems
271
Chapter 5
Problem Solving
Printing is Incomplete or Incorrect (continued)
Situation
Solution
Garbled pages print,
there are overprints, or
only a por tion of a page
prints.
! Make sure that your software application is configured for
the correct printer.
! Replace the printer interface (I/O) cable with a cable you
know works to see if the cable is defective.
! Your parallel printer cable might be defective. Use a
high-quality cable; see page 48 for an HP cable par t
number.
! Set the PERSONALITY item in the Configuration Menu to AUTO
(page 446). The printer may have been set to PCL and a
PS job was sent to the printer, or vice versa.
! Data sent to the printer may be corrupt. Try sending
another file to see if it prints.
The job was not
duplexed.
! Turn the printer off. Make sure that the duplexer is properly
installed. Turn the printer on.
! Make sure that you are using the correct paper size
(page 396).
! Make sure that you are following the guidelines for printing
on both sides of the paper (see 118).
Correcting Output Quality Problems
272
Chapter 5
Problem Solving
Printing is Incomplete or Incorrect (continued)
Situation
Solution
Data is missing, but
there are no printer
messages.
! Check your software application to be sure the print file
contains no errors.
! Check your cable to make sure that it is securely
connected to both the printer and the computer.
! Your parallel printer cable may be defective. Use a
high-quality cable; see page 48 for an HP cable par t
number.
Correcting Output Quality Problems
273
Chapter 5
Problem Solving
Printing is Incomplete or Incorrect (continued)
Situation
Solution
Printing stops in the
middle of the job.
! Check the control panel display for an error message.
! If you are on a network, make sure the computer is
correctly configured and there is not a network problem
(see your network administrator).
! Check the line voltage to make sure that it is steady and
within printer specifications. (See page 418.) Turn the
printer off and then back on.
! Check the time-out setting in your network application. You
might need to increase it.
! If you are trying to copy a file to the printer from the DOS
prompt, use the copy command COPY [filename] LPTn
/B printer port, such as LPT1 (where n is the port number).
Note
To output the page, you might have to send a form feed
command from the computer.
Correcting Output Quality Problems
274
Chapter 5
Problem Solving
Printer Ignores Font, Format, or Tray/Bin Selection
Situation
Solution
Printer prints wrong
fonts or formats.
! The font is not present in the printer and must be
downloaded from your software application or the proper
font DIMM must be installed. Check your software
application to make sure the correct printer driver has
been installed and configured. To verify that the font you
want is available, print a font list (page 318).
! Your software selected a substitute font for one that is not
available in the printer. (See your software application
manual for more information on font selection.)
Correcting Output Quality Problems
275
Chapter 5
Problem Solving
Printer Ignores Font, Format, or Tray/Bin Selection (continued)
Situation
Solution
Printer draws paper
from the wrong tray.
! Be sure your software application is selecting the correct
paper size or type.
! Make sure that the driver for your software application is
correctly installed, configured, and capable of requesting
the desired paper size and type.
! The size of paper requested is not loaded in the tray
selected. The printer draws paper from the next default
tray that contains the correct size. Load the correct paper
into the tray and make sure the tray is adjusted correctly.
Load the tray with enough paper to complete the print job.
! If you selected the 2000-sheet Input Tray (Tray 4) or the
2 x 500-sheet Input Tray (Tray 4 or 5) and did not turn the
printer off when installing it, the printer does not recognize
it and draws paper from the next default tray source. (Turn
the printer off, then back on, and the printer will recognize
the tray.)
Control panel settings,
such as RESOLUTION or
ORIENTATION, do not work
or are ignored.
Software commands override control panel settings. (See
page 58 for information about how your software works with
control panel settings.)
Correcting Output Quality Problems
276
Chapter 5
Problem Solving
Printer Ignores Font, Format, or Tray/Bin Selection (continued)
Situation
Solution
Job went to a different
bin than was expected.
The wrong size or type of paper was used for the job. (See
page 392 for supported paper sizes.)
Job prints on the wrong
side of the paper.
! Make sure you have loaded the paper correctly. (Starting
on page 89.)
! If you are printing one-sided copies, load paper into Tray 1
with the side to be printed facing up. Load paper into
Trays 2, 3, and the 2000-sheet Input Tray with the side to
be printed facing down.
! If you are printing two-sided copies, load paper into Tray 1
with the first side to be printed facing down. Load paper
into Trays 2, 3, and the 2000-sheet Input Tray with the first
side to be printed facing up.
Correcting Output Quality Problems
277
Chapter 5
Problem Solving
Print Job Does Not Print on Both Sides of Paper
Situation
Solution
See page 293 for problems with the optional duplex printing accessory.
Print Job on Custom Paper Does Not Print Correctly
Situation
Solution
The control panel and
driver are not set to the
same paper size.
Make sure that the custom paper size defined from the
control panel and the custom paper size defined in the driver
are the same.
Correcting Output Quality Problems
278
Chapter 5
Problem Solving
Problems with Tray 1
Situation
Solution
Cannot clear MANUALLY
FEED [TYPE] [SIZE]
message.
! A previous print job may still be in the printer’s buffer.
! Make sure that Tray 1 has the correct paper size loaded.
For more information on paper specifications, see
page 390.
Cannot print from
Tray 1.
Make sure to select Manual Feed or Tray 1 through your
software application and the size and type for which the tray
is configured. For Manual Feed, wait for the printer to request
the manual feed before loading the paper.
Paper is loaded into
Tray 1 and the control
panel displays a load or
manual feed message.
Load the correct paper into the tray. See Loading Tray 1 on
page 89. If the correct paper is already loaded, press G O.
Paper is not going to the
correct output bin.
! Verify that the correct output bin is selected in the printer
driver. For more information on changing printer driver
settings, see the online help.
! The paper does not meet the specifications for the output
bin. See page 392 for more information on paper
specifications.
Correcting Output Quality Problems
279
Chapter 5
Problem Solving
Problems with Trays 2, 3, and the Optional 2 x 500-sheet Input Tray
(Trays 4 and 5)
Situation
Solution
General operation
problems.
For general paper operation information, see Chapter 2,
Printing Tasks.
Paper jams and paper
feeding problems.
! See Clearing Trays 2 and 3 or Clearing the Optional
2 x 500-sheet Input Trays (4 and 5) earlier in this Chapter.
! Ensure that paper specifications are within recommended
range (page 390).
! Make sure the paper guides are adjusted properly and are
not skewed (page 93).
! Perform preventive maintenance if requested by the
printer.
Cannot access Trays 2,
3, or the Optional
2 x 500-sheet Input Tray
(Trays 4 and 5).
! The appropriate paper size and type must be selected
from the software application for the paper size loaded.
! Adjust the tray correctly for the paper size loaded. Check
the Paper Handling Menu for correct type of paper
available (page 427).
Correcting Output Quality Problems
280
Chapter 5
Problem Solving
Problems with Trays 2, 3, and the Optional 2 x 500-sheet Input Tray
(Trays 4 and 5) (continued)
Situation
Solution
TRAY LOAD x
[TYPE] [SIZE] paper
size message.
Load the requested paper size or press S ELECT to print on a
size already loaded. The printer has a job in the buffer and is
waiting to print on the correct paper size.
Set the paper type in the control panel (page 420).
Problems with the Optional 2000-sheet Input Tray (Tray 4)
Situation
Solution
Paper size adjustment
and installation.
See “Paper Specifications” on page 390 and “Loading the
Optional 2000-sheet Input Tray (Tray 4)” on page 98 for more
information on paper size adjustment and installation.
Correcting Output Quality Problems
281
Chapter 5
Problem Solving
Problems with the Optional 2000-sheet Input Tray (Tray 4) (continued)
Situation
Solution
Paper jams and paper
feeding problems.
! See page 209 for instructions.
! Make sure that paper specifications are within the
recommended range (page 390).
! Verify that the paper type configured in the printer control
panel for Tray 4 matches the paper loaded in Tray 4
(page 98).
! A tray might have been pulled out during printing.
! Check cables and connectors between the tray and the
printer. See page 292 for cabling configurations.
! Remove and reconnect the power cord if it is not firmly
plugged into the computer.
! Make sure trays are correctly loaded.
! Make sure the paper guides are adjusted properly and not
skewed (page 98).
! Perform preventive maintenance if requested by the
printer.
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Chapter 5
Problem Solving
Problems with the Optional 2000-sheet Input Tray (Tray 4) (continued)
Situation
Solution
Tray 4 will not power on.
! The power cord is not firmly plugged into both the printer
and the power receptacle. Remove and reconnect the
power cord.
! Check cables and connectors between the tray and the
printer. See page 292 for cabling configurations.
Cannot access Tray 4.
Make sure that the paper tray guides are adjusted correctly
for the paper size you are using (page 98).
Printer does not
recognize Tray 4.
! Make sure the Optional 2000-sheet Input Tray has been
configured in the printer driver. See page 62 for more
information on accessing the printer driver.
! Turn the printer off and then back on.
! Make sure that the C-link cable from the Tray 4 base is
plugged into the printer. If not, turn the printer off and plug
the cable into the printer, then turn the printer back on.
See page 292 for cabling configurations.
! Make sure the power cord is plugged into Tray 4. See
page 292 for cabling configurations.
! If the printer still does not recognize Tray 4, contact your
dealer or authorized HP service provider.
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Chapter 5
Problem Solving
Problems with the Optional 5-bin Mailbox with Stapler
Situation
Solution
The job was not stapled. Jobs sent to the stapler might not be stapled for one or more
of the following reasons:
! The stapler is out of staples and AUTO CONTINUE is set to
ON.
! The wrong size or type of paper was used for the job.
! More than 20 pages were sent to the stapler, exceeding its
capacity.
! The stapler has bent or broken staples in the stapler head.
(See page 222.)
! A staple jam was recently cleared (up to 2 following jobs
might not be stapled).
! The job was sent to a bin other than the stapler bin
because the wrong size or type of paper was used for the
job.
! One-page jobs will not be stapled.
! The interface cable between the mailbox and the stapler
unit may be defective or not connected properly.
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Chapter 5
Problem Solving
Problems with the Optional 5-bin Mailbox with Stapler (continued)
Situation
Solution
General repeated
stapler jam problems.
! Check to see that the job to be stapled is less than 2 mm
thick.
! Stapler may have some trapped staple wires that are
obstructing the magazine. Remove loose staples and
paper dust from the inside of the stapler (page 222).
Printer does not
recognize the 5-bin
Mailbox with Stapler.
! Make sure that the 5-bin Mailbox with Stapler has been
configured in the printer driver. See page 62 for more
information on accessing the printer driver.
! Make sure that the cable from the 5-bin Mailbox with
Stapler is plugged into the printer C-link connector. If not,
turn the printer off and plug the cable into the C-link
connector, then turn the printer back on. See page 292 for
cabling configurations.
! Make sure that all bins are properly installed.
! If the printer still does not recognize the 5-bin Mailbox with
Stapler, contact your dealer or authorized HP service
provider.
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Chapter 5
Problem Solving
Problems with the Optional 5-bin Mailbox with Stapler (continued)
Situation
Solution
Printer does not
recognize stapler.
! Check the cable between the Mailbox and the stapler.
Make sure it is properly connected at both ends. See
page 292 for cabling configurations.
The 5-bin Mailbox with
Stapler will not power
on.
! Make sure that the power cord is firmly plugged into both
the 5-bin Mailbox with Stapler and the power receptacle.
Remove and reconnect the power cord.
! Make sure that the cable from the 5-bin Mailbox with
Stapler is plugged into the printer C-link connector. If not,
turn the printer off, plug the cable into the C-link
connector, then turn the printer back on. See page 292 for
cabling configurations.
! Verify that the cables are firmly attached to the printer.
Paper jams and paper
feeding problems.
! Make sure that you are using the supported paper weights
(page 392).
! Do not pull paper out of the bins while printing.
! Check cables and connectors between the printer and the
5-bin Mailbox with Stapler. See page 292 for cabling
configurations.
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Chapter 5
Problem Solving
Problems with the Optional 5-bin Mailbox with Stapler (continued)
Situation
Solution
Paper is not going to the
correct output bin.
! Verify that the correct output bin is selected in the printer
driver. For more information on changing printer driver
settings, see the online help.
! The paper does not meet the specifications for the output
bin. See page 392 for more information on paper
specifications.
! If you are trying to send print jobs to an optional multibin
mailbox, verify that the multibin mailbox has been installed
on the printer and in the printer driver. Also verify the
multibin mailbox mode, which will affect the print job
destination.
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Chapter 5
Problem Solving
Problems with the Optional 8-bin Mailbox
Situation
Solution
Printer does not
recognize the Mailbox.
! Make sure that the 8-bin Mailbox has been configured in
the printer driver. See page 62 for more information on
accessing the printer driver.
! Make sure that the cable from the 8-bin Mailbox is plugged
into the printer C-link connector. If not, turn the printer off,
plug the cable into the C-link connector, then turn the
printer back on. See page 292 for cabling configurations.
! Make sure that all bins are properly installed.
! If the printer still does not recognize the 8-bin Mailbox,
contact your dealer or authorized HP service provider.
Paper jams and paper
feeding problems.
! Make sure that you are using the supported paper weights
(page 392).
! Do not pull paper out of the bins while printing.
! Check cables and connectors between the printer and the
mailbox. See page 292 for cabling configurations.
! Repeated paper jams in the multibin mailbox area might
indicate that the printer and multibin mailbox are set up on
an uneven floor. Move the printer to a level location.
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Chapter 5
Problem Solving
Problems with the Optional 8-bin Mailbox (continued)
Situation
Solution
Paper is not going to the
correct output bin.
! Verify that the correct output bin is selected in the printer
driver. For more information on changing printer driver
settings, see the online help.
! The paper does not meet the specifications for the output
bin. See page 392 for more information on paper
specifications.
! If you are trying to send print jobs to an optional multibin
mailbox, verify that the multibin mailbox has been installed
on the printer and in the printer driver. Also verify the
multibin mailbox mode, which will affect the print job
destination.
The multibin mailbox will
not power on.
! Verify that the power cord is firmly plugged into both the
multibin mailbox and the power receptacle. Remove and
reconnect the power cord.
! Make sure that the cable from the multibin mailbox is
plugged into the printer C-link connector. If not, turn the
printer off, plug the cable into the C-link connector, then
turn the printer back on. See page 292 for cabling
configurations.
! Verify that the cables are firmly attached to the printer.
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Chapter 5
Problem Solving
Problems with the Optional 7-bin Tabletop Mailbox
Situation
Solution
Printer does not
recognize the mailbox.
! Make sure that the 7-bin Mailbox has been configured in
the printer driver. See page 62 for more information on
accessing the printer driver.
! Make sure that the C-link cable is properly connected. See
page 292 for cabling configurations.
! Make sure that all bins are properly installed.
! If the printer still does not recognize the 7-bin Mailbox,
contact your dealer or authorized HP service provider.
Paper jams and paper
feeding problems.
! Make sure that you are using the supported paper weights
(page 392).
! Do not pull paper out of the bins while printing.
! Check cables and connectors between the printer and the
mailbox. See page 292 for cabling configurations.
! Repeated paper jams in the multibin mailbox area might
indicate that the printer and multibin mailbox are set up on
an uneven floor. Move the printer to a level location.
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Chapter 5
Problem Solving
Problems with the Optional 7-bin Tabletop Mailbox (continued)
Situation
Solution
Paper is not going to the
correct output bin.
! Verify that the correct output bin is selected in the printer
driver. For more information on changing printer driver
settings, see the online help.
! The paper does not meet the specifications for the output
bin. See page 392 for more information on paper
specifications.
! If you are trying to send print jobs to an optional multibin
mailbox, verify that the multibin mailbox has been installed
on the printer and in the printer driver. Also verify the
multibin mailbox mode, which will affect the print job
destination.
The multibin mailbox will
not power on.
! Verify that the power cord is firmly plugged into both the
multibin mailbox and the power receptacle. Remove and
reconnect the power cord.
! Make sure that the C-link cable is properly connected. See
page 292 for cabling configurations.
! Verify that the cables are firmly attached to the printer.
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Chapter 5
Problem Solving
Cabling Configurations
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Chapter 5
Problem Solving
Problems with the Optional Duplex Printing Accessory
Situation
Solution
Printer does not
recognize the duplexer.
! Print a configuration page (page 314) to ensure that the
duplexer is installed.
! Turn the printer off. Remove and re-install the unit. Turn
the printer on.
! Make sure that the duplexer has been configured in the
printer driver.
Job did not duplex.
! Print a configuration page (page 314) to ensure that the
duplexer is installed.
! Make sure the duplexer has been configured in the printer
driver.
! Make sure that the software is not overriding the printer
driver setting.
Duplexer jams.
! Make sure that you are using the supported paper weights
and sizes (page 392).
Driver may not be set up
to print on both sides of
the paper.
Make sure that the option to print on both sides of the paper
is properly configured in the driver.
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Chapter 5
Problem Solving
Problems with the Optional Duplex Printing Accessory (continued)
Situation
Solution
The file you are trying to
print may not have the
option to print on both
sides of the paper
turned on.
Make sure that the option to print on both sides of the paper
is configured in the driver.
Type has been specified
as labels,
transparencies, or
envelopes.
! Make sure that the media type can be printed on both
sides (see page 118).
Cannot print on both
sides of custom-size
paper.
If a custom tray is installed, the printer will not duplex
custom-size paper from Tray 1 or the custom paper tray.
! Change the media type to the proper media type for
printing on both sides.
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Chapter 5
Problem Solving
Problems with the Optional Envelope Feeder
Situation
Solution
Envelope jams and
envelope feeding
problems.
! Make sure the envelopes are within the specifications
listed on page 406.
! Make sure the envelopes are properly loaded.
! Make sure the envelope weight on the feeder is down.
! Make sure the Optional Envelope Feeder extension is fully
pulled out.
! Make sure that the fuser levers are properly set
(page 128).
Multiple envelopes feed
into the printer.
The first (bottom) envelope to be fed must be closer to the
pick up roller than the others.
No envelopes are fed
into the printer.
! Make sure you are not overloading the envelope feeder.
! When loading the envelopes, be sure to push them all the
way down to touch the rollers.
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Chapter 5
Problem Solving
Problems with the Optional Envelope Feeder (continued)
Situation
Solution
Printer does not
recognize the Optional
Envelope Feeder.
! Turn the printer off, remove and re-install the Optional
Envelope Feeder, then turn the printer back on.
! Make sure the Optional Envelope Feeder has been
configured in the printer driver. See page 66 for more
information on accessing the printer driver.
Printer Hard Disk
Situation
Solution
Printer does not
recognize the hard disk.
Turn the printer off and verify that the hard disk is inserted
correctly and is securely fastened.
Disk is not initialized.
DISK x NOT
INITIALIZED
Use the Windows-based HP LaserJet Resource Manager or
the Macintosh-based HP LaserJet Utility to initialize the disk.
Disk failure.
EIO x DISK
NOT FUNCTIONING
Turn the printer off and make sure that the EIO disk is
inserted correctly and securely fastened. If the control panel
message continues to be displayed, the disk drive needs to
be replaced.
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Chapter 5
Problem Solving
Printer Hard Disk (continued)
Situation
Solution
Disk is write protected.
DISK IS
WRITE PROTECTED
Fonts and forms cannot be stored on the disk when the disk
is write protected. Use the Windows-based HP LaserJet
Resource Manager or the Macintosh-based HP LaserJet
Utility to remove the write protection from the disk.
Attempted to use a
disk-resident font, but
the printout substituted
a different font.
If you are using PCL, print the PCL Font Page, and verify that
the font is on the disk. If you are using PS, print the PS Font
Page and make sure that the font is on the disk. If the font is
not on the disk, use the HP LaserJet Resource Manager or
the Macintosh-based HP LaserJet Utility to download the
font.
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Chapter 5
Problem Solving
PS Troubleshooting
Situation
Solution
A text listing of PS
commands prints
instead of your PS
printing job.
The control panel PERSONALITY=AUTO setting may have been
confused by a nonstandard PS code. Check the PERSONALITY
setting to see if it is set to PS or PCL. If it is set to PCL, set it to
PERSONALITY=AUTO. If it is set to AUTO, set it to PS for this print
job only. When the job has printed, return the setting to AUTO.
The job prints in Courier
(the printer’s default
font) instead of the font
you requested.
! The requested typeface is not available in the printer or is
not present on the disk. Use a font download utility to
download the desired font.
! Fonts downloaded to memory are lost when the printer is
turned off. They are also lost if Resource Saving is not
used and a personality switch is performed to print a PCL
job. Disk fonts are not affected by PCL jobs or by turning
the printer off.
! Print a PS Font Page to verify that the font is available. If a
disk font appears to be missing, it may be because a
software utility was used to delete the font, because the
disk was re-initialized, or because the disk drive is not
installed correctly. Print a configuration page to verify that
the disk drive is installed and functioning correctly.
! Print a Disk Directory to help identify available fonts.
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Chapter 5
Problem Solving
PS Troubleshooting (continued)
Situation
Solution
A page prints with
clipped margins.
If the page margins are clipped, you may have to print the
page at 300-dpi resolution or install more memory. Also try
turning off Resource Saving and I/O Buffering.
A page fails to print.
Set PRINT PS ERRORS=ON, and then send the job again to print
a PS error page. If this does not identify the problem, try
turning off Resource Saving and I/O Buffering or installing
more memory. (See page 318 for more information about PS
printing.)
A PS error page prints.
! Make sure the print job is a PS job.
! Check to see whether your software expected you to send
a setup or PS header file to the printer.
! Check the printer setup in your software application to
make sure that the printer is selected.
! Check cable connections to ensure that they are secure.
! Reduce the complexity of the graphic.
! Add available memory by turning on Resource Saving.
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Chapter 5
Problem Solving
Computer, Network, or I/O Port Problems
Situation
Solution
Printer Interface
problems.
Print a configuration page from the printer’s control panel to
verify that the interface configurations shown on the printout
match those on the host computer. (See page 314 to print a
configuration page.)
Computer software
problem.
Check that your computer is working correctly by printing
from a software application you know works or by printing a
plain text file to see if the problem is with your software
application or printer driver. (For example, C:\dir>LPTn
where n is the number of the computer port the printer is
connected to, for example LPT1.) To output the page, you
may have to send a form feed command from your computer.
Software is selecting the
wrong port.
Check your operating system’s port settings to be sure the
print job is being sent to the correct port (for example, LPT1).
Printer port problem.
Check that your computer’s port is configured and working
properly. One way to check this is to connect another printer
to that port on your computer and print an application you
know works.
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Chapter 5
Problem Solving
Computer, Network, or I/O Port Problems (continued)
Situation
Solution
Network or shared
printer problems.
Check for network or shared printer problems by connecting
your computer directly to the printer and printing from an
application you know works. If you suspect network
problems, check with your network administrator or consult
the network documentation that came with your printer
network cards.
Computer displays DOS
messages such as:
Write Fault Error Writing
Device LPTn: Abort,
Retry, Ignore?
! Add a Mode command to your computer’s AUTOEXEC.BAT
file for the parallel port. It should be inserted immediately
following the PATH statement:
For DOS versions below 4.0, add: MODE LPT1:,,P
For DOS versions 4.0 and above, add: MODE LPT1:,,B
! The I/O cable might be faulty; see Printing is Incomplete or
Incorrect on page 271.
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Chapter 5
Problem Solving
HP Fast InfraRed Connect Problems
Situation
Solution
FIR port status indicator
does not light up.
! Make sure that the printer is in READY mode and that the
FIR port you are printing from is IRDA-compliant and
within the range of operation described in Printing a Job
on page 182.
! Make sure that the HP Fast InfraRed Connect is properly
connected to the printer.
! Run the printer Self Test. Make sure that FIR POD (IRDA
Compliant) is printed under Installed Personalities and
Options.
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Chapter 5
Problem Solving
HP Fast InfraRed Connect Problems (continued)
Situation
Solution
Connection cannot be
established or seems to
take longer than usual.
! Use a device that is IRDA-compliant; look for an IRDA
symbol on the device or see the computer’s user guide for
IRDA specifications.
! Make sure that the operating system on your computer
includes an FIR driver and your application uses a
compatible driver. (Note that complex pages take longer to
print.)
! Position the HP Fast InfraRed Connect within the range of
operation described in Printing a Job on page 182, and
make sure that no object is blocking the connection. (This
object could be a hand, paper, books, or even bright light.)
! Make sure that the two FIR ports are clean (free from dirt
and grease).
! Bright light of any kind (sunlight, incandescent light,
fluorescent light, or light from an infrared remote control,
such as those used for TVs and VCRs) shining directly into
one of the FIR ports might cause interference. Make sure
that no bright light is shining directly into either FIR port.
! Position the portable device closer to the FIR port on the
printer.
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Chapter 5
Problem Solving
HP Fast InfraRed Connect Problems (continued)
Situation
Solution
The printer prints only
part of a page or
document.
The connection has been broken during transmission. If you
move the portable device during transmission, the
connection can be broken. IRDA-compliant devices are
designed to recover from temporary connection interruptions.
You have up to 40 seconds to re-establish the connection
(depending on the por table device being used).
The print job has been
properly sent, but the
printer will not print.
If the connection is broken before the entire print job has
been transmitted to the printer (printing has not yet started),
the printer may not print any of the job. Press C ANCEL J OB to
clear the printer’s memory. Then, reposition the portable
device within the range of operation described in Printing a
Job on page 182, and print the job again.
The FIR status indicator
turns off during
transmission.
The connection might have been broken. Press C ANCEL J OB
to clear the printer’s memory. Then, reposition the portable
device within the range of operation described in Printing a
Job on page 182, and print the job again.
PS print job will not
print.
Check the configuration in the PostScript Tab of Windows:
check that Protocol is set to AppleTalk and Binary Data is not
selected.
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Chapter 5
Problem Solving
Macintosh Problem Solving
Situation
Solution
The Macintosh
computer is not
communicating with the
printer.
! Make sure the printer’s control panel displays READY.
! Make sure the correct printer driver is selected in the left
half of the Chooser. Then make sure that the desired printer
name is selected (highlighted) on the right half of the
Chooser. There will be an icon next to the printer name after
the driver has been set up and configured with the PPD.
! If the printer resides on a network with multiple zones, make
sure the correct zone is selected in the AppleTalk Zones box
in the Chooser.
! Make sure the correct printer has been chosen in the
Chooser by printing a configuration page (page 314). Make
sure the name of the printer displayed on the configuration
page matches the printer in the Chooser.
! Make sure AppleTalk is active. (Select this in the Chooser or
in the AppleTalk control panel, whichever is applicable for
your OS version.)
! Make sure the computer and printer are on the same
network. From Control Panels in the Apple menu, select the
Network (or the AppleTalk) control panel and then choose
the correct network (for example, LocalTalk or EtherTalk).
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Chapter 5
Problem Solving
Macintosh Problem Solving (continued)
Situation
Solution
Auto Setup did not
automatically set up
the printer.
! Set up the printer manually by selecting Configure.
! Reinstall the printer software (page 74).
! Select an alternate PPD (page 308).
! The PPD might have been renamed. If so, select the
renamed PPD (page 308).
! A network queue might be present.
The printer driver icon
does not appear in the
Chooser.
Make sure the Apple LaserWriter 8 Chooser extension resides
in the Extensions folder. If it is not present anywhere on your
system, you can obtain the driver from your Mac OS system
software CD, from Apple Computer, Inc., or call HP Customer
Care.
The print job is not
sent to the desired
printer.
Another printer with the same or similar name might have
received the print job. Make sure that the printer name
matches the name selected in the Chooser (page 308).
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Chapter 5
Problem Solving
Macintosh Problem Solving (continued)
Situation
Solution
The print job has
incorrect fonts.
! If you are printing an .EPS file, try downloading the fonts
contained in the .EPS file to the printer before printing. Use
the HP LaserJet Utility (page 80).
! If the document is not printing with New York, Geneva, or
Monaco fonts, go into the Page Setup dialog box, and select
Options to deselect substituted fonts.
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Chapter 5
Problem Solving
Selecting an alternate PPD
1 Open the Chooser from the Apple menu.
2 Click the LaserWriter 8 icon.
3 If you are on a network with multiple zones, select the zone in the AppleTalk
Zones box where the printer is located.
4 Click the printer name you want to use in the Select a PostScript Printer box.
(Double-clicking will immediately generate the next few steps.)
5 Click Setup... (This button might read Create for first-time setup.)
6 Click Select PPD....
7 Find the desired PPD in the list and click Select. If the desired PPD is not
listed, choose one of the following options:
" Select a PPD for a printer with similar features.
" Select a PPD from another folder.
" Select the generic PPD by clicking Use Generic. The generic PPD allows
you to print, but limits your access to printer features.
Continued on next page.
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Chapter 5
Problem Solving
8 In the Setup dialog box, click Select, and then click OK to return to the
Chooser.
Note
If you manually select a PPD, an icon might not appear next to the
selected printer in the Select a PostScript Printer box. In the Chooser,
click Setup, click Printer Info, and then click Update Info to bring up the
icon.
9 Close the Chooser.
Renaming the Printer
If you are going to rename the printer, do this before selecting the printer in
the Chooser. If you rename the printer after selecting it in the Chooser, you will
have to go back into the Chooser and reselect it.
Use the Set Printer Name feature in the HP LaserJet Utility to rename the
printer.
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Chapter 5
Problem Solving
Communicating with an Optional HP JetDirect EIO
Print Server
If the printer contains an optional HP JetDirect internal print server, and you
cannot communicate with the printer over the network, verify operation of the
print server. Check the JetDirect Configuration Page for the message I/O CARD
READY. (Follow the steps on page 314 to print a configuration page.) For
troubleshooting information, see the HP JetDirect administrator’s guide.
HP JetDirect 610N 10/100Base-TX Print Server
If the printer contains an optional HP JetDirect 10/100Base-TX print server,
check to see that the print server was able to link to the network.
! Check the link-speed LEDs (10 or 100) on the print server. If both are off,
the card failed to link to the network.
Continued on next page.
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Chapter 5
Problem Solving
! Check the JetDirect Configuration Page for a LOSS OF CARRIER error
message. This message also indicates that the card did not link to the
network.
Note
The HP JetDirect 10/100Base-TX print server may require up to
10 seconds to establish a link to the network.
If you have a different HP JetDirect print server, see the guide that came
with it.
Continued on next page.
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Chapter 5
Problem Solving
If the print server failed to link, verify that all cables are correctly connected.
If the print server still fails to link, follow the steps below to reconfigure the
print server.
1 Use the EIO menu to manually set the link speed (10 or 100 Mbps) and
communication mode (full or half-duplex) so that they match the network.
(See the EIO menu on page 460.) For example, if the port on the network
switch is set for 100TX full-duplex operation, you must set the print server
for 100TX full-duplex operation.
2 Turn the printer off and back on.
3 Check the print server operation. If the print server fails to link, contact a
local authorized HP dealer or service representative.
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Chapter 5
Problem Solving
Checking the Printer’s Configuration
From the printer’s control panel, you can print pages that give details about the
printer and its current configuration. The following information pages are
described here:
! Configuration Page
! Menu Map
! PCL or PS Font List
! Paper Path Test
For a complete list of the printer’s information pages, see the Information
Menu in the printer’s control panel (page 424).
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Chapter 5
Problem Solving
Configuration Page
Use the configuration page to view current printer settings, to help
troubleshoot printer problems, or to verify installation of optional accessories,
such as memory (DIMMs), input and output paper handling devices, and
printer languages.
Note
If an HP JetDirect EIO card is installed, a JetDirect configuration page
will print out as well.
To print a configuration page:
1 Press M ENU repeatedly until INFORMATION MENU appears.
2 Press I TEM repeatedly until PRINT CONFIGURATION appears.
3 Press S ELECT to print the configuration page.
Numbers in the sample printout match the numbers in the printer messages
(page 227). The content of the configuration page varies, depending on the
options currently installed in the printer.
Continued on next page.
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Chapter 5
Problem Solving
315
1
4
2
5
3
6
7
1 Printer Information lists the serial number, HP JetSend IP addresses, page
counts, and other information for the printer. If the variable fuser mode has
been set to HIGH1, HIGH2, or HIGH3, the number of pages printed at the high
fuser temperature is listed in parentheses after the page count.
2 Event Log lists the number of entries in the log, the maximum number of
entries viewable, and the last three entries. The second page of the event
log is the manufacturing page. This page contains information that may
assist HP Customer Care representatives in solving possible printer
problems.
Continued on next page.
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3 Installed Personalities and Options lists all printer languages that are
installed (such as PCL and PS) and lists options that are installed in each
DIMM slot and EIO slot.
4 Memory lists the printer memory, Driver Work Space (DWS), and
I/O buffering and resource saving information.
5 Security lists the status of the printer’s control panel lock, control panel
password, and disk drive.
6 Paper Trays and Options lists the size settings for all trays and lists optional
paper handling accessories that are installed.
7 Toner Level provides a graphic representation of how much toner is left in
the cartridge.
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Menu Map
To see the current settings for the menus and items available in the control
panel, print a control panel menu map:
1 Press M ENU repeatedly until INFORMATION MENU appears.
2 Press I TEM repeatedly until PRINT MENU MAP appears.
3 Press S ELECT to print the menu map.
You might want to store the menu map near the printer for reference. The
content of the menu map varies, depending on the options currently installed
in the printer. (Many of these values can be overridden from the printer driver
or software application.)
For a complete list of control panel items and possible values, see page 420.
To change a control panel setting, see page 58.
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PCL or PS Font List
Use the font lists to see which fonts are currently installed in the printer. (The
font lists also show which fonts are resident on an optional hard disk or flash
DIMM.)
To print a PCL or PS font list:
1 Press M ENU repeatedly until INFORMATION MENU appears.
2 Press I TEM repeatedly until PRINT PCL FONT LIST or PRINT PS FONT LIST
appears.
3 Press S ELECT to print the font list.
The PS font list shows the PS fonts installed and gives a sample of those fonts.
The following describes the information that can be found on the PCL font list:
! Font gives the font names and samples.
! Pitch/Point indicates the pitch or point size of the font.
! Escape Sequence (a PCL programming command) is used to select the
designated font. (See the legend at the bottom of the font list page.)
Continued on next page.
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Note
Problem Solving
For step-by-step instructions on using printer commands to select a font
with DOS applications, see page 486.
! Font # is the number used to select fonts from the printer’s control panel
(not the software application). Do not confuse the font # with the font ID,
described below. The number indicates the DIMM slot where the font is
stored.
" SOFT: Downloaded fonts that stay resident in the printer until other fonts
are downloaded to replace them or until the printer is turned off.
" INTERNAL: Fonts that permanently reside in the printer.
! Font ID is the number you assign to soft fonts when you download them
through software.
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320
File Directory Page
1
2
3
1 Disk Information indicates the disk model number, serial number, capacity,
available free space, and whether you may write to the disk.
2 File Size column lists the size of each file under the Directory/File Name
column. If a directory is listed on the line, then Directory appears in this
column and its path is listed in the Directory/File Name column.
3 Directory/File Name lists the name of the file. Files in a subdirectory are
listed right after the directory line. The files are not necessarily listed in
alphabetic order.
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Event Log Page
1
2
6
5
3
4
1 Current Page Count lists the number of printed pages from the printer.
2 Number indicates the order in which the errors occurred. The last error to
occur has the highest number.
3 Error lists the internal error code for each error.
4 Page Count indicates the number of printed pages from the printer when the
error occurred.
Continued on next page.
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Problem Solving
5 Description or Personality indicates whether the error occurred due to a
problem within a printer personality or a printer jam.
6 Serial Number shows the serial number of the printer.
The second page of the event log is the manufacturing page. This page
contains information that may assist HP Customer Care representatives in
solving possible printer problems.
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Paper Path Test
The paper path test can be used to verify that various paper paths are working
properly or to troubleshoot problems with tray configuration.
1 Press M ENU repeatedly until INFORMATION MENU appears.
2 Press I TEM repeatedly until PRINT PAPER PATH TEST appears.
3 Press S ELECT to select the paper path test.
4 Select the input tray, output bin, duplexer (if available), and number of
copies using the - VALUE + key and the S ELECT key. After selecting the last
option, the paper path test automatically starts.
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6
HP Digital Copy
HP Digital Copy
Overview
The HP Digital Copy provides you with basic copy module features.
Continued on next page.
Overview
324
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HP Digital Copy
HP Digital Copy Installation
Installation Checklist
This section will help you install and set up the new HP Digital Copy (Model
C4230A). For proper installation, please complete each section in order.
! Unpack the HP Digital Copy (steps 1-2)
! Install the HP Digital Copy (step 3)
! Test HP Digital Copy operation (step 4)
WARNING!
The HP Digital Copy is heavy. Two people should move it.
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326
Step 1. Locate HP Digital Copy Parts
Automatic document
feeder output bin
Automatic document
feeder
Extension
Paper guides
Automatic document
feeder input tray
Extension
Automatic document
feeder lever
Power switch
(rear)
Graphical display panel
Document cover and
holding pad
32 MB memory
DIMM and
2 firmware
DIMMS
Flatbed
Control panel
Control panel
overlays
Installation
guide
HP Digital Sender
Module CD and
HP LaserJet MFP
Upgrade Kit CD
Copy Connect EIO Board
Hard disk accessory
Y power cord
Copy Connect Cable
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Step 2. Prepare Printer and HP Digital Copy Location
View with HP Digital Copy
on tabletop
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HP Digital Copy
328
73 in. (1854 mm)
43 in. (1092 mm)
11 in.
(279 mm)
35 in. (889 mm)
14.5 in.
(368 mm)
64 in. (1626 mm)
19.5 in. (495 mm)
33 in. (838 mm)
HP Digital Copy Installation
Top and Side Views
(shown with optional
accessories)
Chapter 6
HP Digital Copy
Location requirements for the HP Digital Copy
! A sturdy, level surface for placement of the printer and HP Digital Copy.
! Space allowance (see the graphic on page 328) around the printer and
HP Digital Copy.
! A well-ventilated room.
! Relative humidity: 20% to 80%.
! Room temperature: 50° to 91° F (10° to 32.5° C).
! A stable environment with no abrupt temperature or humidity changes.
! No exposure to chemicals or direct sunlight.
! One dedicated 15 amp power outlet.
Note
Be sure to leave enough space to completely extend the optional output
accessory away from the printer.
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Installation Specifications
Item
Specification
Dimensions
(mm)
Width:
Depth:
Height:
43 in.
(1092 mm)
26 in. (660 mm)
22 in.
(559 mm)
Weight
49 lb. (22 kg)
Input power
Voltage
100 to 127 Vac,
200 to 240 Vac
+10%/-10%
Phases
Single Phase
Frequency
50Hz or 60 Hz
+2%/4%
Power
consumption
HP Digital Copy Installation
100 Watts or
less
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Item
Environmental
condition
Specification
Device status
Operating
Not Operating
Temperature
50° F to 91° F
(10° C to
32.5° C)
-4° F to 122° F
(-20° C to 50° C)
Humidity
20% to 80% RH
(no
condensation)
15% to 90% RH
(no
condensation)
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Step 3. Install the HP Digital Copy
Install the HP Digital Copy on the
Optional HP Digital Copy Stand
For detailed instructions on setting up the
HP Digital Copy Stand, see the installation guide
that came with the stand.
1 Place the HP Digital Copy Stand near the
desired location.
Note
Be sure to leave space for the installation of the
accessories. See the graphic on page 328 for
dimensions.
It is also impor tant to leave space between the
stand and the desired location to allow access to
the cables during installation.
To use the HP Digital Copy Stand, you must have
installed a 2000-sheet Input Tray or a
2 x 500-sheet Input Tray.
Continued on next page.
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WARNING!
Use caution when completing the following steps.
Once you place the HP Digital Copy on the stand,
bumping or moving may cause it to tip. The printer
must be moved into position immediately after
installation of the HP Digital Copy is complete.
2 With one other person, lift the HP Digital Copy
and align it with the screws on the HP Digital
Copy Stand.
333
2
3
3 With a flathead screwdriver, screw the HP Digital
Copy onto the stand.
CAUTION
Operating the HP Digital Copy with the shipping
lock in place might damage the device.
It is important that you perform steps 4 and 5.
4 Unscrew and remove the shipping lock.
Continued on next page.
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5 Rotate the shipping lock and reinsert it into the
HP Digital Copy in the unlocked position (this
shipping lock is necessary for future moves).
334
5
6 To install the output bin, hold the bin vertically
(as shown) and push down to attach the bin to
the metal guides.
7 Pull the output bin down. For longer paper, flip
the bin extension out as shown.
6
8 Lift the input tray up to lock it into place. For
longer paper, flip the tray extension out as
shown.
7
8
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Install the Printer on the Optional
Input Accessory
For detailed instructions on installing the printer
onto the optional input accessory, see the
installation guide that comes with the accessory.
1
1 Roll the Printer onto the Optional
HP Digital Copy Stand (gently rock the printer
back and forth as you push it onto the stand). rear view
2 When the printer is in place, lock the wheels
and rotate the levelers up or down to stabilize
the printer.
2
front view
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HP Digital Copy
Install the Optional Output Accessory
Note
For detailed information on installing the optional output accessory, see
the installation guide that came with the accessory.
1 Roll the optional output accessory onto the HP Digital Copy Stand.
Note
Be sure to properly align the mounting bracket as you roll the optional
output accessory onto the HP Digital Copy Stand.
2 After the front two rollers are on the base of the HP Digital Copy Stand,
attach the mounting bracket.
3 Roll the optional output accessory toward the printer until it clicks into
place.
Continued on next page.
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mounting bracket
Note
When locating the stand, be sure to leave enough space to completely
extend the optional output accessory away from the printer. (See
page 328 for dimensions.)
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Install the Copy Connect EIO Board
CAUTION
Make sure that the printer is turned off.
Insert the Copy Connect EIO Board that came with the HP Digital Copy into an
open EIO slot on the printer. (Use the screws that are in the existing EIO cover
to install the Copy Connect EIO Board.)
Note
If a cover is on the open slot, use a screwdriver to remove the two
screws. Remove the cover and install the Copy Connect EIO Board.
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Install the Copy Connect Cable
1 Plug the Copy Connect cable into the HP Digital Copy (A).
Note
The icon on the cable should be facing up.
2 Plug the other end of the Copy Connect cable into the Copy Connect EIO
Board (B). (The HP logo facing as shown.)
3 If you have a copy stand, wrap the excess cable as shown in the graphic on
the next page (C).
A
B
Continued on next page.
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340
A
B
C
View with HP Digital Copy Stand
(shown with optional accessories)
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Install the Y Power Cord
1
CAUTION
Turn off the printer and make sure the HP Digital
Copy power switch is in the off position before
you install the Y power cord.
2
main
long
short
3
1 Plug the main end of the Y power cord into
the HP Digital Copy.
2 Unplug the power cord from the printer. Plug
the power cord into the short end of the Y
power cord.
3 Plug the long end of the Y power cord into the
printer.
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1
Install the Control Panel Overlay
1 Choose the control panel overlay printed with
your language.
2 Press the overlay in place on the
HP Digital Copy control panel until it clicks.
2
3 To remove the control panel overlay, insert a
screwdriver into the slot on the left side of the
overlay.
Note
The language that appears on the HP Digital
Copy display is customized through the language
selected on the printer. If the printer language is
set to a language other than those offered by the
HP Digital Copy, then the HP Digital Copy will
default to English.
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Step 4. Test HP Digital Copy Operation
1 Turn on the printer. When READY displays, turn on the HP Digital Copy.
2 The HP Digital Copy displays the HP logo followed by icons that illustrate
the different initialization phases.
Performing
self tests
Attempting to
make copy
connection
Downloading
copy resources
Initializing
copy module
3 The HP Digital Copy displays READY TO COPY when it has finished
initialization.
Note
The green LED lights up on the S TAR T button to show that the
HP Digital Copy is ready to copy (see page 359). If there is a problem
getting to the READY TO COPY state with the HP Digital Copy, see page 345
or call your service provider.
Continued on next page.
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4 Load the original document face down into the automatic document feeder
or place it on the flatbed of the HP Digital Copy (see pages 364 and 366),
and select the desired number of copies. A green LED lights up on the
automatic document feeder cover to show that you have properly inserted
the documents into the feeder.
5 Press the S TAR T button on the display panel to start copying.
Note
The original document will come out in the HP Digital Copy output bin
when using the automatic document feeder or will remain on the flatbed
of the HP Digital Copy. Output copies will be printed on the printer and
will be located in the printer output bin.
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Troubleshoot the HP Digital Copy
Note
For detailed information on troubleshooting, see HP Digital Copy Problem
Solving on page 377.
Problem
Recommended Action
No power
Check that all power cords are connected correctly.
Failed initialization
or
No copy
Check that the printer is turned on.
Check that the Copy Connect EIO Board is installed
correctly.
Check that the Copy Connect EIO cable is connected
correctly.
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HP Digital Copy Operating Instructions
This section shows you how to use the HP Digital Copy and many of its
advanced features.
HP Digital Copy Features and Benefits
! Auto/Photo/Text modes
! Job Interrupt (at copy boundaries)
! N-up layout (printing multiple pages per sheet)
! Operator attendance animations (for example, paper jam recovery)
! Auto-configure to printer settings
! Copy books
! Custom stapling
! Power Save
! One pass duplex scanning
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HP Digital Copy Control Panel
Control Panel Layout and Display Settings
Device Status
Message
Number of
Copies
Context-sensitive Reset
Help
Start
Paper
Reduce/
Enlarge
1
Numerical
Keypad
2-sided/N-up
Output/Staple
Copy Quality
More Features
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HP Digital Copy
Status Bar
The Status Bar displays the current:
! device status message
! number of copies selected
! context-sensitive help button
device status message
The READY TO COPY, COPYING, or ACCEPTING COPY JOBS message
is displayed. ACCEPTING COPY JOBS indicates that the printer
is busy. You can configure the next copy job when the
printer is busy.
number of copies
selected
The current number of copies selected for the copy job is
displayed. This setting defaults to 1.
context-sensitive help
button
This button remains present on the control panel display
unless an error is displayed. When selected, a help topic
related to the current control panel message appears.
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Menu Tabs
Menu Tabs allow access to any of the HP Digital Copy settings. Each tab shows related
job settings. Select OK or Exit to make changes as you move from tab to tab. Press OK
to exit the menu tabs and start a copy job. Press Exit to return to the default display
tab. You can also select Start to begin a copy job before exiting the menu tabs.
Menu tabs
! paper tab
! reduce/enlarge tab
! 2-sided/N-up tab
! output/staple tab
! copy quality tab
! book copy tab
! job binding tab
! configuration tab
! about tab
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Menu Tabs (continued)
paper tab
Allows you to choose output paper for the copy job based
on size, tray, or type.
! Size - Shows the current size selected. When a selection
is made, the Tray list will update automatically.
! Tray - Shows the current tray selected. If the selected
paper size is currently installed in multiple trays, the Tray
selection text will highlight AUTOMATIC. This indicates that
the printer will make the tray selection based on its
auto-selection criteria. If the selected paper size is
located in only one tray, the location will be shown by the
list text. When a selection is made, the Size and Type will
update automatically.
Note
If you choose a paper type that is not already loaded in the
printer, the printer will prompt you to load Tray 1 with the
correct paper before the job is printed.
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Menu Tabs (continued)
reduce/enlarge tab
Allows you to enlarge or shrink the size of the document.
Allows you to choose the paper size for your original
document and specify a different size for the copy. For
example, copying from A4 to letter. You may also specify the
output paper size and then choose a scaling percent to
reduce or enlarge a region of the source document. You
may choose to copy a full-bleed page onto the printable
region of the output paper.
You are presented with the following controls for selecting
the desired paper scaling percent:
! Reduce/Enlarge - Shows input-to-output paper sizes.
When a size is selected, the proper scaling percent for
the currently selected input and output paper sizes is
displayed.
! Percent - Shows the current page scaling percent.
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352
Menu Tabs (continued)
reduce/enlarge tab
(continued)
! Custom Media Reduction - This setting allows you to
switch between the standard/enlargement settings and
the custom mode. This allows you to choose your original
and copy document sizes independently.
When the Custom Media Reduction box is checked, you
can select a paper size under the Original list for your
original document and then select the paper size in the
Copy list for the size you want to copy. The percent text
box automatically calculates page scaling percent.
When the Custom Media Reduction box is unchecked,
you may select from a list of standard reduction or
enlargement settings, such as Letter (LTR) to Legal
(LGL). Also, you may select the Manual setting in order to
adjust the scaling percent by hand. When Manual is
selected you may increase or decrease the scaling
percent by one percent increments. You may reduce a
document by up to 25 percent or enlarge a document by
up to 200 percent. When you have chosen Manual, you
may also choose the size of your original document. The
copier will reduce that document by the percent you have
selected.
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Menu Tabs (continued)
reduce/enlarge tab
(continued)
! Shrink Page to Printable Region - This setting allows
you to adjust the page scaling percent. This allows you to
copy a full-bleed page onto the printable region of the
currently selected output paper size. There are limits to
how far out to the edge of the page the printer can print.
If you are copying a page that has printing all the way out
to the edges (full bleed), then checking this box will
cause the image to be reduced slightly so that the entire
edge-to-edge image may print within the printable region
of the output paper.
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Menu Tabs (continued)
2-sided/N-up tab
This tab has four controls for setting up the options and a
preview image that graphically illustrates the current
settings.
! 2-sided Copying - Shows the currently selected 2-sided
mode. Choose the two-sided mode you need. The
preview image will update to display your choice.
! Flip Pages Up - This setting is active if the you choose to
copy onto both sides of the output paper. By default, the
pages of the two-sided binding are flipped to the left, like
a book, when viewed from the backside of the job. When
this setting is checked, the pages are bound, appearing
flipped up when viewed from the backside of the job. The
preview image will update to display your choice.
! N-up Copying - Shows the currently selected number of
input pages to be printed on each output page. Choose
the number of input pages needed to print on each output
page. The preview image will update to display your
choice.
! Print Page Borders - This setting is active when you
select two or more pages for each sheet. When checked,
page borders will print around each page image on the
output page. The preview image will update to display
your choice.
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Menu Tabs (continued)
output/staple tab
You can configure the output and stapling options using the
two main controls on this tab.
! Output Bin - Shows the currently selected output bin.
Choose which bin the copy job will be delivered to. If the
output bin is set to the stapling bin and a stapling option
is selected, then changing the output bin to another
location will turn off the stapling option.
! Stapling - Allows you to choose stapling options. The
number of options displayed will depend on the stapling
device installed. If you select an option to have the output
stapled, then the Output Bin setting will change to display
that stapling can only take place in the staple bin.
copy quality tab
! Copy Mode - You may change the copy quality settings
from this tab. There are three settings to choose from in
Copy Mode:
Auto - This is the default mode.
Photo - This mode is optimized for photo clarity.
Text - This mode is optimized for text sharpness.
! Brightness - You may change the brightness setting from
this tab. Press the left or right arrow to increase or
decrease the brightness level as indicated by the slider.
There are five settings for brightness.
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Menu Tabs (continued)
book copy tab
Allows you to make a copy of an open book with a single
page of output for each page of the book. Align the spine of
the book with the book markings on the flatbed paper
guides.
! Follow the prompts provided on the control panel when
using this mode.
! You can copy multiple pages from a book and bind them
together as one job. See the job binding tab description
for more information.
job binding tab
Takes multiple copies from the flatbed and binds them
together as one job. All other copy settings, such as
stapling and number of copies, will be applied to the bound
job.
! Follow the prompts provided on the control panel when
using this mode.
configuration tab
Provides configuration settings for the HP Digital Copy.
For example:
! Allows you to turn on or off the audible key feedback.
! Allows you to adjust the control panel display contrast.
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Menu Tabs (continued)
about tab
Used to find available help topics.
Displays:
! system version information
! current page counts for the flatbed and automatic
document feeder
! number of pages until the next required service
Context-sensitive Help
Press the
to enter the HP Digital Copy help system. Follow the prompts provided in
the help system to find quick descriptions of HP Digital Copy features and functions.
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Default Configurations
If the HP Digital Copy is idle and unattended for one minute, the HP Digital Copy
settings will return to the default configuration. Press the Reset key on the control panel
to return all of the HP Digital Copy settings to the default configuration.
The setting changes that you make will remain for one minute before they reset to a
default setting. For example, if you walk up to the HP Digital Copy and press the 5 key,
the number of copies selected will be set to five. If you do not make any other setting
changes and do not initiate a job by pressing the Start key within one minute, then the
number of copies selected will automatically return to one.
After a copy job is completed, the current settings will not change until after another
minute expires. This makes it possible to set up the HP Digital Copy settings in a
particular manner only once for a number of jobs.
Note:
The post-job timeout period will be shorter than the idle timeout period.
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359
Button/LED Functions
Paper Sensor LED
RESET
START
Keys 0-9
STOP
Start Button LED
Continued on next page.
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360
Name of the button and LED
Function
Button
0-9
Use to enter the number of copies you desire.
May also be used periodically to enter a
numerical value.
RESET
Resets all of the copier settings to the default
values.
START
Begins a copy job or continues a copy job that
has been interrupted because of an error.
STOP
Stops a copy job.
C
Clears the number of copies setting. (Does not
clear the other copy module settings.)
Paper Sensor
LED
Illuminates when paper is aligned correctly in the
automatic document feeder.
Start Button
LED
See Start Button LED on page 361 for a detailed
description of this LED.
LED
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Start Button LED
LED\State
On
Flashing Slow
Flashing Fast
Green
The copy module is
ready to make copies.
The copy module is in
Power Save mode.
The copy module is
making copies.
Amber
The copy module has a
critical error. Turn the
printer and copy
module off, and then
turn the printer and
copy module on.
The copy module has an
error and requires
attention.
The copy module
has an error that
requires attention
from your service
provider.
Note
When the copy module is in Power Save mode, the back light of the
display panel will be turned off and the Start LED (green) will flash at a
slow rate to indicate that the system is turned on. To bring the system out
of Power Save mode, place paper in the automatic document feeder,
press any key on the numerical keypad, or touch the touchscreen.
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HP Digital Copy Settings
Feature
Description
Default
Number of copies
1 to 999
1
Paper Source Select
Selection of paper tray
Auto-select (any tray)
Selection by paper size
Letter/A4
Plain
Collation
Collated
Collated
Grouped (uncollated)
Stapled
Select output bin
Reduce/Enlarge
25% to 200% in 1% increments
100%
Support standard presets, such as
Legal to Letter.
Copy quality
auto, text, photo
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Feature
Description
Default
Duplex
1-1, 1-2, 2-1, 2-2
1-1
If the printer does not have a
duplexer installed, then 1-2 and 2-2
are not available.
N-up
1-up, 2-up, 4-up
1-up
2-up documents will be rotated.
Book copy
Copies an open book with a single
page of output for each page of the
book.
Not selected
Brightness
5 levels (2 lighter, normal, 2 darker)
Normal
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Loading documents into the Automatic Document Feeder
1
1 Pull up on the automatic document feeder
input tray (A) and place the bar (B) in
operating position.
2 Square up and insert paper face down into
the input tray. Only load paper up to the line
indicator on the paper guide.
B
2
Note
The system will exit Power Save when you place
the document into the automatic document
feeder.
The LED will light up when paper is loaded
correctly.
Remove paper clips and staples. Flatten the
staple holes.
3 If the document size exceeds A4 or Letter
size, extend the input tray and output bin by
flipping out the extensions.
Continued on next page.
HP Digital Copy Operating Instructions
A
3
Chapter 6
HP Digital Copy
4 Set the guides so that there is a little amount
of clearance between the side edges and the
guides. Adjust the guides to the document
size.
Note
Squeeze the guide lever to free the guides.
Load documents so that the thickness is less
than 0.32 inches (8 mm).
Set the guides so that they touch the document
sides.
5 After a document is copied, remove the
original from the HP Digital Copy and the
copy from the printer output bin.
HP Digital Copy Operating Instructions
365
4
5
Chapter 6
HP Digital Copy
366
Loading documents onto the Flatbed
1
1 Open the document cover.
2 Place the document face down and align the
top left with the reference mark. Slowly close
the document cover and press S TAR T .
2
HP Digital Copy Operating Instructions
Chapter 6
HP Digital Copy
367
Loading documents larger than the Document Board
1
1 Open the document cover about 80°.
Remove the cover by unscrewing the thumb
screw (bottom arrow) and then sliding the
cover in the direction of the top arrow.
2 Place the document face down on the
document bed and press S TAR T .
When the job is complete, remove the
document. Reattach the document cover
and close.
HP Digital Copy Operating Instructions
2
Chapter 6
HP Digital Copy
368
Reading a page from a thick book
1
1 Open the document cover.
2 Place the book face down on the document bed
and press S TAR T .
Note
Do not move the book during job operation.
For advanced book copy features, see page 356.
HP Digital Copy Operating Instructions
2
Chapter 6
HP Digital Copy
Foreign Interface Harness 1
This feature allows the user to monitor, via a job accounting device, the
number of copies sent through the HP Digital Copy module.
Note
The number of printed pages from the printer will not be counted using
the Foreign Interface Harness. Only the number of copied pages from the
HP Digital Copy module will be counted.
To enable this feature, see the HP LaserJet MFP Upgrade Kit for HP LaserJet
8000, 8100, and 8150 Printers User Guide for more information.
1. For use with an HP LaserJet 8150 MFP or any model of HP LaserJet 8150 printer with an HP
Digital Copy attached.
HP Digital Copy Operating Instructions
369
Chapter 6
HP Digital Copy
Paper Specifications
Supported Sizes
! Ledger - 11 x 17 in. (279 x 432 mm)
! Executive - 7.3 x 10.5 in. (191 x 267 mm)
! Letter - 8.5 x 11 in. (216 x 279 mm)
! Legal - 8.5 x 14 in. (216 x 356 mm)
! A3 - 11.7 x 16.5 in. (297 x 419 mm)
! A4 - 8.3 x 11.7 in. (210 x 297 mm)
! A5 - 5.8 x 8.2 in. (148 x 210 mm)
! B4 (JIS) - 10.1 x 14.3 in. (257 x 364 mm)
! B5 (JIS) - 7 x 9.9 in. (176 x 250 mm)
Note
The automatic document feeder holds up to 50 sheets of paper.
HP Digital Copy Operating Instructions
370
Chapter 6
HP Digital Copy
Document Quality
Do not load the following into the Automatic
Document Feeder
! Carbonless paper
! Carbonless forms
! Paper with clips or staples
! Paper that has been clipped or stapled
! Paper with wet ink
! Labels
Precautions
The following documents might be hard to feed through the automatic
document feeder. If the document slips in the automatic document feeder
(Jam Error) or a double feed occurs often, use the HP Digital Copy flatbed.
! Paper of unequal thickness, such as envelopes
! Paper with large wrinkles or curl
! Color copied paper
Continued on next page.
HP Digital Copy Operating Instructions
371
Chapter 6
HP Digital Copy
! Paper with folds or tears
! Tracing paper
! Coated paper
! Carbon paper
! Paper smaller than 6 x 4 in. (148 x 105 mm) or larger than A3 or
Double Letter
! Other than paper
" cloth
" metal foil
" transparency film
! Photographic paper
! Paper with notches on the side
! Paper that is not rectangular
! Thin paper
HP Digital Copy Operating Instructions
372
Chapter 6
HP Digital Copy
373
HP Digital Copy Maintenance
Clean the Document Cover, the Document Holder, and
the Flatbed Glass
Use a dry cloth or a cloth with a neutral cleanser or isopropyl alcohol to
remove dirt from the document cover, document holder, and flatbed glass.
CAUTION
Do not use organic solvents such as a thinner.
Make sure that no liquid enters the scanner from the edges of the flatbed
glass.
Document Cover
Document Holder
HP Digital Copy Maintenance
Flatbed Glass
Chapter 6
HP Digital Copy
374
Cleaning the Automatic Document Feeder
Feed Roller
Exit Roller
Pick Roller
Pad
Paper Guide
Idler Roller
Automatic Document
Feeder Glass
Continued on next page.
HP Digital Copy Maintenance
Chapter 6
HP Digital Copy
Pad
Use a cloth with isopropyl alcohol to wipe the pad in a downward
direction. Be careful not to hook the springs when wiping. A dirty
pad can cause double feeds.
Automatic
Document Feeder
Glass
Wipe the glass lightly with a cloth and isopropyl alcohol to remove
any paper dust or toner. Dirty glass can cause vertical streaking
when using the automatic document feeder.
Pick Roller
Use a cloth with isopropyl alcohol to wipe the roller in a horizontal
direction. Be careful not to damage the surface of the roller. A
dirty pick roller can cause misfeeds, paper slipage, and jams.
Feed, Exit, and
Idler Rollers
Use a cloth with isopropyl alcohol to wipe the rollers in a
horizontal direction. Make sure to remove any built-up toner or
ink. Be sure the rollers are dry before using the automatic
document feeder. Dirty rollers can cause paper jams.
Paper Guide
Gently wipe the paper guide area. A dirty or worn paper guide can
cause vertical streaking.
Note
If the HP Digital Copy is experiencing chronic misfeeds, then contact your
service provider to have it cleaned.
HP Digital Copy Maintenance
375
Chapter 6
HP Digital Copy
Pad and Roller Maintenance
Cleaning of the pad and rollers is recommended every 6,000 pages.
Every 60,000 pages the pad and pick roller need to be replaced.
Print a configuration page for page count information since the last
maintenance. To print a configuration page, turn the printer on and be sure
READY is displayed. Press M ENU until INFORMATION MENU displays. Press I TEM
until PRINT CONFIGURATION displays. Press S ELECT to print the configuration
pages.
Call your service provider to perform this service.
HP Digital Copy Maintenance
376
Chapter 6
HP Digital Copy
HP Digital Copy Problem Solving
This section shows status messages that display on the HP Digital Copy
control panel when there is a problem with the HP Digital Copy. There are two
different types of errors made by the HP Digital Copy:
! Temporary Error
! Equipment Error
For printer error messages and problem solving information, see the printer
user guide.
All error conditions will fill up the entire HP Digital Copy control panel display.
WARNING!
Make sure the power is off and the main power to the system has been
disconnected before servicing.
HP Digital Copy Problem Solving
377
Chapter 6
HP Digital Copy
Temporary Error
A Temporary Error displays when problems with the paper path occur. The
control panel will display the specific error and graphically illustrate the actions
needed to correct the error.
Automatic
Document Feeder
Error Message
Description
ADF PAPER JAM
A page has jammed inside of the automatic document feeder and
must be cleared for copying to continue.
ADF COVER IS OPEN The automatic document feeder cover is open and must be closed
for copying to continue.
ADF MISFEED
A misfeed occurred from the automatic document feeder input
tray. Restack the pages in the automatic document feeder input
tray. Press S TAR T to continue the copy job.
HP Digital Copy Problem Solving
378
Chapter 6
HP Digital Copy
379
Equipment Error
To correct an equipment error, turn the printer and HP Digital Copy off and
then turn the printer and HP Digital Copy on. If the error message persists,
then call your service provider.
Error Message
Description
Device Error:
Backside RAM Buffer
Failure
An error occurred while accessing the backside RAM buffer.
This error might require service to correct.
Device Error:
Motor Fuse Failure
The motor has a blown fuse. This error might require service
to correct.
Device Error:
Lamp Fuse Failure
The lamp has a blown fuse. This error might require service
to correct.
Device Error:
A problem occurred with the backside optical system. This
Backside Optical Failure error might require service to correct.
Device Error:
Frontside Optical Error
A problem occurred with the frontside optical system.
Device Error:
Mechanical Failure
A mechanical problem occurred. Check to make sure that
the shipping lock has been removed and reinserted properly.
HP Digital Copy Problem Solving
Chapter 7
7
Service and Support
Service and Support
Overview
! Hewlett-Packard limited warranty statement
! Limited Warranty for Toner Cartridge Life
! HP Software License Terms
Overview
380
Chapter 7
Service and Support
381
Hewlett-Packard limited warranty statement
HP PRODUCT
DURATION OF WARRANTY
HP LaserJet 8150, 8150 N, 8150 DN,
8150 HN, 8150 MFP
1 year, on-site
1. HP warrants HP hardware, accessories, and supplies against defects in
materials and workmanship for the period specified above. If HP receives
notice of such defects during the warranty period, HP will, at its option,
either repair or replace products which prove to be defective. Replacement
products may be either new or like-new.
2. HP warrants that HP software will not fail to execute its programming
instructions, for the period specified above, due to defects in material and
workmanship when properly installed and used. If HP receives notice of
such defects during the warranty period, HP will replace software media
which does not execute its programming instructions due to such defects.
3. HP does not warrant that the operation of HP products will be uninterrupted
or error free. If HP is unable, within a reasonable time, to repair or replace
any product to a condition as warranted, customer will be entitled to a
refund of the purchase price upon prompt return of the product.
4. HP products may contain remanufactured parts equivalent to new in
performance or may have been subject to incidental use.
Hewlett-Packard limited warranty statement
Chapter 7
Service and Support
5. The warranty period begins on the date of the delivery or on the date of
installation if installed by HP. If customer schedules or delays HP
installation more than 30 days after delivery, warranty begins on the 31st
day from delivery.
6. Warranty does not apply to defects resulting from (a) improper or
inadequate maintenance or calibration, (b) software, interfacing, parts or
supplies not supplied by HP, (c) unauthorized modification or misuse, (d)
operation outside of the published environmental specifications for the
product, or (e) improper site preparation or maintenance.
7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES
ARE EXCLUSIVE AND NO OTHER WARRANTY, WHETHER WRITTEN OR
ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS
THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY,
SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.
8. HP will be liable for damage to tangible property per incident up to the
greater of $300,000 or the actual amount paid for the product that is the
subject of the claim, and for damages for bodily injury or death, to the
extent that all such damages are determined by a court of competent
jurisdiction to have been directly caused by a defective HP product.
9. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS
WARRANTY STATEMENT ARE THE CUSTOMER’S SOLE AND
EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT
WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR
DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST
PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN
CONTRACT, TORT, OR OTHERWISE.
Hewlett-Packard limited warranty statement
382
Chapter 7
Service and Support
10.FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND;
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO
THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT
OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY
RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
Hewlett-Packard limited warranty statement
383
Chapter 7
Service and Support
Service During and After the Warranty Period
! If printer hardware fails during the warranty period, contact an
HP-authorized service or support provider. (See the HP Customer Care
pages at the front of this user guide.)
! If printer hardware fails after the warranty period, and you have an
HP Maintenance Agreement or HP SupportPack, request service as
specified in the agreement.
! If you do not have an HP Maintenance Agreement or HP SupportPack,
contact an HP-authorized service or support provider. (See the
HP Customer Care pages at the front of this user guide.)
Hewlett-Packard limited warranty statement
384
Chapter 7
Service and Support
Limited Warranty for Toner Cartridge Life
Note
The warranty below applies to the toner cartridge that came with this
printer.
This warranty supersedes all previous warranties (7/16/96).
This HP Toner Cartridge is warranted to be free from defects in materials and
workmanship for cartridge life until the HP toner is depleted.
Your HP toner is depleted when your printer indicates a toner low message. HP
will, at HP’s option, either replace products which prove to be defective or
refund your purchase price.
The warranty does not cover cartridges which have been refilled, are emptied,
abused, misused, or tampered with in any way.
This limited warranty gives you specific legal rights. You may have other rights
which vary from state to state, province to province, and country to country.
To the extent allowed by applicable law, in no event shall Hewlett-Packard
Company be liable for any incidental, consequential, special, indirect, punitive,
or exemplary damages or lost profits from any breach of this warranty or
otherwise.
Limited Warranty for Toner Cartridge Life
385
Chapter 7
Service and Support
HP Software License Terms
ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP
SOFTWARE LICENSE TERMS SET FORTH BELOW. USING THE
SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS.
IF YOU DO NOT ACCEPT THESE LICENSE TERMS, YOU MAY RETURN THE
SOFTWARE FOR A FULL REFUND. IF THE SOFTWARE IS BUNDLED WITH
ANOTHER PRODUCT, YOU MAY RETURN THE ENTIRE UNUSED PRODUCT
FOR A FULL REFUND.
The following License Terms govern your use of the accompanying Software
unless you have a separate signed agreement with HP.
License Grant
HP grants you a license to Use one copy of the Software. “Use” means storing,
loading, installing, executing, or displaying the Software. You may not modify
the Software or disable any licensing or control features of the Software. If the
Software is licensed for “concurrent use”, you may not allow more than the
maximum number of authorized users to Use the Software concurrently.
Ownership
The Software is owned and copyrighted by HP or its third party suppliers. Your
license confers no title to, or ownership in, the Software and is not a sale of
any rights in the Software. HP’s third party suppliers may protect their rights in
the event of any violation of these License Terms.
HP Software License Terms
386
Chapter 7
Service and Support
Copies and Adaptations
You may only make copies or adaptations of the Software for archival purposes
or when copying or adaptation is an essential step in the authorized Use of the
Software. You must reproduce all copyright notices in the original Software on
all copies or adaptations. You may not copy the Software onto any public
network.
No Disassembly or Decryption
You may not disassemble or decompile the Software unless HP’s prior written
consent is obtained. In some jurisdictions, HP’s consent may not be required
for limited disassembly or decompilation. Upon request, you will provide HP
with reasonably detailed information regarding any disassembly or
decompilation. You may not decrypt the Software unless decryption is a
necessary part of the operation of the Software.
Transfer
Your license will automatically terminate upon any transfer of the Software.
Upon transfer, you must deliver the Software, including any copies and related
documentation, to the transferee. The transferee must accept these License
Terms as a condition to the transfer.
HP Software License Terms
387
Chapter 7
Service and Support
Termination
HP may terminate your license upon notice for failure to comply with any of
these License Terms. Upon termination, you must immediately destroy the
Software, together with all copies, adaptations, and merged portions in any
form.
Export Requirements
You may not export or reexport the Software or any copy or adaptation in
violation of any applicable laws or regulations.
U.S. Government Restricted Rights
The Software and any accompanying documentation have been developed
entirely at private expense. They are delivered and licensed as “commercial
computer software” as defined in DFARS 252.227-7013 (Oct 1988), DFARS
252.211-7015 (May 1991), or DFARS 252.227-7014 (Jun 1995), as a
“commercial item” as defined in FAR 2.101 (a), or as “Restricted computer
software” as defined in FAR 52.227-19 (Jun 1987) (or any equivalent agency
regulation or contract clause), whichever is applicable. You have only those
rights provided for such Software and any accompanying documentation by the
applicable FAR or DFARS clause or the HP standard software agreement for
the product involved.
HP Software License Terms
388
Appendix A Specifications
A
Specifications
Overview
This appendix includes:
! Paper Specifications
! Printer Specifications
Overview
389
Appendix A Specifications
Paper Specifications
For HP Digital Copy paper specifications, see page 370.
HP LaserJet printers produce excellent print quality. This printer accepts a
variety of media, such as cut-sheet paper (including recycled paper),
envelopes, labels, transparencies, and custom-size paper. Properties such as
weight, grain, and moisture content are important factors affecting printer
performance and output quality.
The printer can use a variety of paper and other print media in accordance
with the guidelines in this manual. Paper that does not meet these guidelines
may cause the following problems:
! poor print quality
! increased paper jams and multiple-sheet feeds
! premature wear on the printer, requiring repair
Continued on next page.
Paper Specifications
390
Appendix A Specifications
Note
For best results, use only HP brand paper and print media.
Hewlett-Packard Company cannot recommend the use of other brands.
Because they are not HP products, HP cannot influence or control their
quality.
It is possible for paper to meet all of the guidelines in this manual and still
not produce satisfactory results. This might be the result of improper
handling, unacceptable temperature and humidity levels, or other
variables over which Hewlett-Packard has no control.
Before purchasing a large quantity of paper, make sure it meets the
requirements specified in this user guide and in the HP LaserJet Printer
Family Paper Specification Guide. (To order the guide, see page 50.)
Always test paper before purchasing a large quantity.
CAUTION
Using paper outside HP specifications may cause problems for the
printer, requiring repair. This repair is not covered by the Hewlett-Packard
warranty or service agreements.
For supported sizes of paper, see page 392.
Paper Specifications
391
Appendix A Specifications
392
Supported Sizes of Paper for Input and Output
Note
For more information on an optional HP output device, see the user guide
that came with the device.
Tray or Bin
Capacity
Paper
Weight
Tray 1
(multipurpose)
up to
100 sheets
! Paper sizes: Letter, ISO A4,
Executive, ISO A5, Legal, 11 x 17,
ISO A3, JIS B5, JIS B4, JPostD,
8K, 16K, JIS EXEC
16 to 53 lb Bond
(60 to 199 g/m 2 )
! Custom sizes:
Minimum: 3.9 x 7.5 in.
(98 x 191 mm)
Maximum: 11.7 x 17.7 in.
(297 x 450 mm)
up to 10
envelopes
! Envelope sizes: Commercial #10,
C5, DL, Monarch, B5
Note
Use Tray 1 when printing envelopes,
transparencies, and labels.
Paper Specifications
Two-sided
printing: 16 to
28 lb Bond
(60 to 105 g/m 2 )
Appendix A Specifications
393
Tray or Bin
Capacity
Paper
Weight
Tray 2 and
Optional
2 x 500-sheet
Input Tray
(Tray 4)
up to
500 sheets
Paper sizes: Letter, ISO A4, Legal,
JIS B4
16 to 28 lb
(60 to 105 g/m 2 )
Tray 3 and
Optional
2 x 500-sheet
Input Tray
(Tray 5)
up to
500 sheets
Paper sizes: Letter, ISO A4, Legal,
JIS B4, ISO A3, 11 x 17
16 to 28 lb
(60 to 105 g/m 2 )
Optional
2000-sheet
Input Tray
(Tray 4)
up to 2000
sheets
Paper sizes: Letter, ISO A4, Legal,
JIS B4, ISO A3, 11 x 17
16 to 28 lb
(60 to 105 g/m 2 )
Paper Specifications
Appendix A Specifications
394
Tray or Bin
Capacity
Paper
Weight
Optional
Custom Paper
Trays
(Trays 3 or 5)
up to
500 sheets
! Typical paper sizes: Letter, ISO A4,
Legal, JIS B4, ISO A3, 11 x 17, 8K,
16K, JIS EXEC, Executive
16 to 28 lb
(60 to 105 g/m 2 )
Standard
Output Bin
(face-down)
up to
500 sheets
Paper sizes: Letter, ISO A4, ISO A5,
Executive, Legal, 11 x 17, ISO A3,
JIS B5, JIS B4, 8K, 16K, custom-size
paper
Face-up Bin
up to
100 sheets
Paper sizes: Letter, ISO A4, ISO A5,
Executive, Legal, 11 x 17, ISO A3,
JIS B5, JIS B4, JPostD, Monarch, 8K,
16K, envelopes, labels,
transparencies, heavy paper,
custom-size paper
! Custom sizes:
Minimum: 3.9 x 7.5 in.
(98 x 191 mm)
Maximum: 11.7 x 17.7 in.
(297 x 450 mm)
Paper Specifications
Appendix A Specifications
395
Tray or Bin
Capacity
Paper
Weight
5-bin Mailbox
with Stapler
and 8-bin
Mailbox
up to
250 sheets
per bin
Paper sizes: Letter, ISO A4, Legal
Standard Output
Bin (Face-down
Bin):
16 to 28 lb
(60 to 105 g/m 2 )
7-bin Tabletop
Mailbox
up to
120 sheets
per bin
Note:
JIS B4, Executive, 11 x 17, ISO A3,
envelopes, transparencies, and
labels are only supported in the
Face-up Bin.
The staple bin only supports A4 and
Letter paper sizes.
Paper sizes: Letter, ISO A4, Legal
Note:
Envelopes, transparencies, and
labels are only supported in the
Face-up Bin.
Face-up Bin
16 to 53 lb
(60 to 199 g/m 2 )
Standard Output
Bin (Face-down
Bin):
16 to 28 lb
(60 to 105 g/m 2 )
Face-up Bin
16 to 53 lb
(60 to 199 g/m 2 )
Envelope
Feeder
up to 100
envelopes
Paper Specifications
Envelope sizes: Commercial #10, C5,
DL, Monarch, B5
16 to 24 lb
(60 to 90 g/m 2 )
Appendix A Specifications
Tray or Bin
Capacity
Duplexer
Paper Specifications
396
Paper
Weight
Paper sizes: Letter, Legal, 11 x 17,
Executive, ISO A3, ISO A4, ISO A5,
JIS B4, JIS B5, 8K, 16K, JIS Exec
16 to 28 lb
(60 to 105 g/m 2 )
Appendix A Specifications
397
Supported Types of Paper
The printer allows the selection of the following types of paper through the
control panel: (See the recommended paper specifications starting on
page 390.)
! plain
! preprinted
! letterhead
! transparency a (see page 405)
! prepunched
! labels a (see page 403)
! bond
! recycled
! color
! card stock a (see page 410)
! rough
! user-defined (5 types)
a. Only supported in Tray 1.
Paper Specifications
Appendix A Specifications
398
Guidelines for Using Paper
For best results, use conventional 20 lb (75 g/m 2 ) paper. Make sure the paper
is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust,
wrinkles, voids, and curled or bent edges.
If you are unsure what type of paper you are loading (such as bond or
recycled), check the label on the package of paper.
Some paper causes print quality problems, jamming, or damage to the printer.
Symptom
Problem with Paper
Solution
Poor print quality or toner
adhesion.
Too moist, too rough, too
smooth, or embossed;
faulty paper lot.
Consider variable fusing
(see page 160). Try another
kind of paper, between
100-250 Sheffield, 4-6%
moisture content.
Dropouts, jamming, curl.
Stored improperly.
Store paper flat in its
moisture-proof wrapping.
Increased gray background
shading.
Too heavy.
Use lighter paper.
Problems with feeding.
Paper Specifications
Use the Face-up Bin.
Appendix A Specifications
399
Symptom
Problem with Paper
Solution
Excessive curl.
Too moist, wrong grain
direction or short-grain
construction.
Use the Face-up Bin.
Jamming, damage to
printer.
Cutouts or perforations.
Do not use paper with
cutouts or perforations.
Problems with feeding.
Ragged edges.
Use good quality paper.
Problems with feeding.
Note
Use long-grain paper.
Do not use letterhead paper that is printed with low-temperature inks,
such as those used in some types of thermography.
Do not use raised letterhead.
The printer uses heat and pressure to fuse toner to the paper. Make sure
that any colored paper or preprinted forms use inks that are compatible
with the printer’s fusing temperature (392° F or 200° C for 0.1 second).
Paper Specifications
Appendix A Specifications
400
Paper Weight Equivalence Table
Use this table to determine approximate equivalent points in weight
specifications other than U.S. bond weight. For example, to determine the
equivalent of 20 lb U.S. bond weight paper in U.S. cover weight, locate the
bond weight (in row 3, second column) and scan across the row to the cover
weight (in the fourth column). The equivalent is 28 lb.
Shaded areas indicate a standard weight for that grade.
U.S.
Post
Card a
thickness
(mm)
U.S.
Bond
Weight
(lb)
U.S.
Text/
Book
Weight
(lb)
U.S.
Cover
Weight
(lb)
U.S.
Bristol
Weight
(lb)
U.S.
Index
Weight
(lb)
U.S.
Tag
Weight
(lb)
Europe
Metric
Weight
(g/m 2 )
Japan
Metric
Weight
(g/m 2 )
16
41
22
27
33
37
60
60
17
43
24
29
35
39
64
64
20
50
28
34
42
46
75
75
21
54
30
36
44
49
80
80
22
56
31
38
46
51
81
81
Paper Specifications
Appendix A Specifications
U.S.
Post
Card a
thickness
(mm)
401
U.S.
Bond
Weight
(lb)
U.S.
Text/
Book
Weight
(lb)
U.S.
Cover
Weight
(lb)
U.S.
Bristol
Weight
(lb)
U.S.
Index
Weight
(lb)
U.S.
Tag
Weight
(lb)
Europe
Metric
Weight
(g/m 2 )
Japan
Metric
Weight
(g/m 2 )
24
60
33
41
50
55
90
90
27
68
37
45
55
61
100
100
28
70
39
49
58
65
105
105
32
80
44
55
67
74
120
120
34
86
47
58
71
79
128
128
36
90
50
62
75
83
135
135
.18
39
100
55
67
82
91
148
148
.19
42
107
58
72
87
97
157
157
.20
43
110
60
74
90
100
163
163
.23
47
119
65
80
97
108
176
176
Paper Specifications
Appendix A Specifications
U.S.
Post
Card a
thickness
(mm)
402
U.S.
Bond
Weight
(lb)
U.S.
Text/
Book
Weight
(lb)
U.S.
Cover
Weight
(lb)
U.S.
Bristol
Weight
(lb)
U.S.
Index
Weight
(lb)
U.S.
Tag
Weight
(lb)
Europe
Metric
Weight
(g/m 2 )
Japan
Metric
Weight
(g/m 2 )
53
134
74
90
110
122
199
199
a. U.S. Post Card measurements are approximate. Use for reference only.
Paper Specifications
Appendix A Specifications
Labels
Note
For best results, use only Tray 1 and the Face-up Bin.
CAUTION
To avoid damaging the printer, use only labels recommended for use in
laser printers.
Never print on the same sheet of labels more than once.
Do not print on both sides of labels, transparencies, envelopes, custom
paper, or paper heavier than 28 lb (105 g/m 2 ). Damage to the printer and
paper jamming might result.
Paper Specifications
403
Appendix A Specifications
Label Construction
When selecting labels, consider the quality of each component:
! Adhesives: The adhesive material should be stable at 392° F (200° C), the
printer’s maximum fusing temperature.
! Arrangement: Only use labels with no exposed backing between them.
Labels can peel off sheets with spaces between the labels, causing serious
jams.
! Curl: Prior to printing, labels must lie flat with no more than 0.5 inch
(13 mm) of curl in any direction.
! Condition: Do not use labels with wrinkles, bubbles, or other indications of
separation.
To print sheets of labels, see page 135.
Paper Specifications
404
Appendix A Specifications
Transparencies
Note
For best results, use only Tray 1 and the Face-up Bin.
CAUTION
Transparencies used in the printer must be able to withstand 392° F
(200° C), the printer’s maximum fusing temperature. To avoid damaging
the printer, use only transparencies recommended for use in laser
printers.
Do not print on both sides of labels, transparencies, envelopes, custom
paper, or paper heavier than 28 lb (105 g/m 2 ). Damage to the printer and
paper jamming might result.
If you have problems printing transparencies, use Tray 1.
To print transparencies, see page 137.
Paper Specifications
405
Appendix A Specifications
Envelopes
Note
For best results, use only Tray 1 or the envelope feeder and the Face-up
Bin.
Envelope Construction
Envelope construction is critical. Envelope fold lines can vary considerably, not
only between manufacturers, but also within a box from the same
manufacturer. Successful printing on envelopes depends upon the quality of
the envelopes. When selecting envelopes, consider the following components:
! Weight: See page 395 for supported envelope weight.
! Construction: Prior to printing, envelopes should lie flat with less than
0.25 inch (6 mm) curl and should not contain air. (Envelopes that trap air
may cause problems.)
! Condition: Make sure envelopes are not wrinkled, nicked, or otherwise
damaged.
! Sizes in Tray 1: See page 392 for supported paper sizes.
! Sizes in the optional envelope feeder: See page 395 for supported envelope
sizes.
Continued on next page.
Paper Specifications
406
Appendix A Specifications
If you do not have an optional envelope feeder, print envelopes from Tray 1,
see page 130. To print envelopes with the optional envelope feeder, see
page 123. If envelopes wrinkle, see page 260.
Envelopes with Double-Side-Seams
Double-side-seam construction has vertical seams at both ends of the
envelope rather than diagonal seams. This style may be more likely to wrinkle.
Be sure the seam extends all the way to the corner of the envelope as
illustrated below.
Acceptable
Unacceptable
Paper Specifications
407
Appendix A Specifications
408
Envelopes with Adhesive Strips or Flaps
Envelopes with a peel-off adhesive strip or with more than one flap that folds
over to seal must use adhesives compatible with the heat and pressure in the
printer. The extra flaps and strips might cause wrinkling, creasing, or jams.
Envelope Margins
The following table gives typical address margins for a Commercial #10 or DL
envelope.
Type of Address
Top Margin
Left Margin
Return Address
0.5 in. (15 mm)
0.6 in. (15 mm)
Delivery Address
2 in. (51 mm)
4 in. (85 mm)
Note
For the best print quality, position margins no closer than 0.6 inch
(15 millimeters) from the edges of the envelope.
Paper Specifications
Appendix A Specifications
Envelope Storage
Proper storage of envelopes helps contribute to good print quality. Envelopes
should be stored flat. If air is trapped in an envelope, creating an air bubble,
then the envelope may wrinkle during printing.
Paper Specifications
409
Appendix A Specifications
Card Stock and Heavy Paper
Note
For best results, use the Face-up Bin.
Many types of card stock, including postcards, can be printed from Tray 1.
Some card stock performs better than others because its construction is better
suited for feeding through a laser printer.
For optimum printer performance, do not use paper heavier than 53 lb
(199 g/m 2 ) in Tray 1 or 28 lb (105 g/m 2 ) in other trays. Paper that is too heavy
might cause misfeeds, stacking problems, paper jams, poor toner fusing, poor
print quality, or excessive mechanical wear.
Note
Printing on heavier paper may be possible if the tray is not filled to
capacity, and paper with a smoothness rating of 100-180 Sheffield is
used.
Paper Specifications
410
Appendix A Specifications
Card Stock Construction
! Smoothness: 36-53 lb (135-199 g/m 2 ) card stock should have a
smoothness rating of 100-180 Sheffield. 16-36 lb (60-135 g/m 2 ) card stock
should have a smoothness rating of 100-250 Sheffield.
! Construction: Card stock should lie flat with less than 0.2 inch (5 mm) of
curl.
! Condition: Make sure card stock is not wrinkled, nicked, or otherwise
damaged.
! Sizes: See page 392.
Note
Before loading card stock in Tray 1, make sure it is regular in shape and
not damaged. Also, make sure the cards are not stuck together.
Card Stock Guidelines
Set margins at least 0.08 inch (2 mm) away from the edges of the paper.
Paper Specifications
411
Appendix A Specifications
412
Printer Specifications
Physical Dimensions
Continued on next page.
Printer Specifications
11.5 in.
(292 mm)
35 in. (889 mm)
14.5 in.
(368 mm)
46.75 in. (1187 mm)
Appendix A Specifications
13.75 in.
(350 mm)
Printer Specifications
11.5 in.
(292 mm)
29.5 in. (749 mm)
Continued on next page.
413
Appendix A Specifications
414
66.25 in. (1683 mm)
35 in. (889 mm)
14.5 in.
(368 mm)
19.5 in.
(485 mm)
48.4 in. (1229 mm)
33 in. (838 mm)
Continued on next page.
Printer Specifications
(8150 shown with
optional output device)
Appendix A Specifications
415
73 in. (1854 mm)
43 in. (1092 mm)
11 in.
(279 mm)
35 in. (889 mm)
14.5 in.
(368 mm)
64 in. (1626 mm)
19.5 in. (495 mm)
33 in. (838 mm)
Continued on next page.
Printer Specifications
(8150 MFP shown with
optional output device)
Appendix A Specifications
Printer Weight (without toner cartridge)
! HP LaserJet 8150 and 8150 N printers: 112 lbs (51 kg)
! HP LaserJet 8150 DN printer: 120 lbs (54 kg)
! HP LaserJet 8150 HN printer: 249 lbs (113 kg)
! HP LaserJet 8150 MFP printer: 300 lbs (136 kg)
Printer Specifications
416
Appendix A Specifications
417
Environmental Specifications
Printer State
Power Consumption
(average, in watts,
base unit)
Power Consumption
(average, in watts,
fully configured unit)
Printing
(100-127V units)
(220-240V units)
645 Watts
655 Watts
685 Watts
685 Watts
Standby
(100-127V units)
(220-240V units)
145 Watts
145 Watts
160 Watts
165 Watts
PowerSave 1
(default activation
time 30 minutes)
31 Watts
35 Watts
56 Watts (100-127V units)
61 Watts (220-240V units)
PowerSave 2
(default activation time
10 minutes after PowerSave 1
starts, if nothing else
happens)
31 Watts
35 Watts
37 Watts (100-127V units)
40 Watts (220-240V units)
Printer Specifications
Appendix A Specifications
Printer State
Off
418
Power Consumption
(average, in watts,
base unit)
Power Consumption
(average, in watts,
fully configured unit)
0 Watts (100-127V units)
0.1 Watts (220-240V
units)
0.5 Watts (100-127V units)
0.9 Watts (220-240V units)
Minimum Recommended Circuit Capacity
100-127 Volt
15.0 amps
220-240 Volt
6.5 amps
Power Requirements (Acceptable Line Voltage)
100-127 Volt (+/- 10%)
50-60 Hz (+/- 2 Hz)
220-240 Volt (+/- 10%)
50 Hz (+/- 2 Hz)
220 Volt (+/- 10%)
60 Hz (+/- 2 Hz)
Printer Specifications
Appendix A Specifications
419
Operating
(Printing) a
Sound Power Level
6.9 Bel
5.2 Bel
inaudible
Sound Pressure Level,
53 dB
36 dB
inaudible
59 dB
41 dB
inaudible
L pAm (Bystander Position)
Sound Pressure Level,
L pAm (Operator Position)
a. Print speed is 32 ppm
Operating temperature
50-91° F (10-32.5° C)
Relative Humidity
20-80%
Speed, in pages per minute (ppm)
32 ppm
Expandable Memory
Up to 160 MB total, using optional
accessory memory DIMMs.
Printer Specifications
Appendix B Control Panel Menus
B
Control Panel Menus
Overview
You can perform most routine printing tasks from the computer through the
printer driver or software application. This is the most convenient way to
control the printer and will override the printer’s control panel settings. See the
help files associated with the software, or for more information on accessing
the printer driver, see page 62.
You can also control the printer by changing settings in the printer’s control
panel. Use the control panel to access printer features not supported by the
printer driver or software application.
Note
Printer driver and software commands override the printer’s control panel
settings.
Continued on next page.
Overview
420
Appendix B Control Panel Menus
You can print a menu map from the control panel that shows the current printer
configuration (page 317).
This appendix lists all the items and possible values for the printer. (Default
values are listed in the “Item” column.)
Additional menu items can appear in the control panel, depending on the
options currently installed in the printer.
Note
For more information on an optional HP output device, see the user guide
that came with the device.
This appendix includes:
! Private/Stored Jobs Menu
! Information Menu
! Paper Handling Menu
! Print Quality Menu
! Printing Menu
! Configuration Menu
! Configuration of MBM Menu
Continued on next page.
Overview
421
Appendix B Control Panel Menus
! I/O Menu
! EIO Menu
! Resets Menu
Overview
422
Appendix B Control Panel Menus
Private/Stored Jobs Menu
This menu provides a list of the private, stored, quick copy, and proof and hold
jobs on the printer’s hard disk or RAM memory. The user can print or delete
these jobs from the control panel. See Job Retention on page 166 for more
information.
Note
Item
If there are no private, stored, quick copy, or proof and hold jobs on the
printer’s hard disk or RAM memory, this menu is not displayed on the
control panel.
Value
Explanation
[JOBNAME]
The name of the job stored on the printer’s hard disk or in
RAM.
PIN:0000
To print a private job, the user must enter the Personal
Identification Number (PIN) assigned to the job in the driver.
COPIES=X
1 to 999
DELETE
The number of copies the user wants to print.
1-999: Prints the requested number of copies of the job.
DELETE: Deletes the job from the printer’s hard disk or RAM
memory.
Private/Stored Jobs Menu
423
Appendix B Control Panel Menus
Information Menu
This menu contains printer information pages that give details about the
printer and its configuration. To print an information page, scroll to the desired
page and press S ELECT .
.
Item
Explanation
PRINT
MENU MAP
The menu map shows the layout and current settings of the control
panel menu items. For more information, see page 317.
PRINT
CONFIGURATION
The configuration page shows the printer’s current configuration. If
an HP JetDirect print server card is installed, a JetDirect
configuration page will print out as well. For more information, see
page 314.
PRINT
PCL FONT LIST
The PCL font list shows all the PCL fonts currently available to the
printer. For more information, see page 318.
PRINT
PS FONT LIST
The PS font list shows all the PS fonts currently available to the
printer. For more information, see page 318.
Information Menu
424
Appendix B Control Panel Menus
Item
Explanation
PRINT
FILE
DIRECTORY
This item appears only when a mass storage device (such as an
optional flash DIMM or hard disk) containing a recognized file
system is installed in the printer. The file directory shows information
for all installed mass storage devices. For more information, see
page 320.
PRINT
EVENT LOG
The event log lists printer events or errors.
SHOW
EVENT LOG
This item allows you to view the most recent printer events on the
control panel display. Press - VALUE + to scroll through the event log
entries.
Information Menu
The second page of the event log is the manufacturing page. This
page contains information that may assist HP Customer Care
representatives in solving possible printer problems.
425
Appendix B Control Panel Menus
Item
Explanation
PRINT
PAPER PATH
TEST
The paper path test can be used to verify that various paper paths
are working properly or to troubleshoot problems with tray
configuration.
Choose the input tray, output bin, duplexer (if available), and number
of copies.
Note
If a stapler is installed and is a valid destination, pressing C ANCEL
J OB to cancel the paper path test may not work as expected. In this
case, press G O. When the printer stops printing and displays
OFFLINE, turn the printer off, and then turn the printer on.
PRINT USAGE
PAGE
Information Menu
The Usage Page contains information that could be used for cost
accounting. This item will only show up if a hard disk is installed.
426
Appendix B Control Panel Menus
427
Paper Handling Menu
When paper handling settings are correctly configured through the control
panel, you can print by choosing the type and size of paper from the printer
driver or software application. For more information, see page 157.
Some items in this menu (such as duplex and manual feed) can be accessed
from a software application or from the printer driver (if the appropriate driver
is installed). Printer driver and software application settings override control
panel settings. For more information, see page 146.
Item
Values
Explanation
ENV FEEDER
SIZE=COM10
For supported
envelope sizes,
see page 395.
This item appears only when the optional
envelope feeder is installed. Set the value to
correspond with the envelope size currently
loaded in the envelope feeder.
Note
The default indicated here is for 110V printers.
The default envelope size for 220V printers is
DL.
Paper Handling Menu
Appendix B Control Panel Menus
428
Item
Values
Explanation
ENV FEEDER
TYPE=PLAIN
For supported
paper types, see
page 397.
This item appears only when the optional
envelope feeder is installed. Set the value to
correspond with the envelope type currently
loaded in the envelope feeder.
TRAY 1
MODE=FIRST
FIRST
CASSETTE
Determine how the printer will use Tray 1.
FIRST: If paper is loaded in Tray 1, the printer will
pull paper from that tray first.
CASSETTE: A paper size must be assigned to
Tray 1 using the TRAY 1 SIZE option (the next item
in this menu when TRAY 1 MODE= CASSETTE). This
allows Tray 1 to be used as a reserved tray.
For more information, see page 154.
TRAY 1
SIZE=LETTER
For supported
paper sizes, see
page 390.
This item appears only when TRAY 1 MODE=
CASSETTE. Set the value to correspond with the
paper size currently loaded in Tray 1.
TRAY 1
TYPE=PLAIN
For supported
paper types, see
page 397.
This item appears only when TRAY 1 MODE=
CASSETTE. Set the value to correspond with the
paper type currently loaded in Tray 1.
Paper Handling Menu
Appendix B Control Panel Menus
429
Item
Values
Explanation
TRAY 2
TYPE=PLAIN
For supported
paper types, see
page 397.
Set the value to correspond with the paper type
currently loaded in Tray 2.
TRAY 3
TYPE=PLAIN
For supported
paper types, see
page 397.
Set the value to correspond with the paper type
currently loaded in Tray 3.
TRAY 4
TYPE=PLAIN
For supported
paper types, see
page 397.
This item appears only when a fourth paper tray
is installed. Set the value to correspond with the
paper type currently loaded in Tray 4.
TRAY 5
TYPE=PLAIN
For supported
paper types, see
page 397.
This item appears only when a fifth paper tray is
installed. Set the value to correspond with the
paper type currently loaded in Tray 5.
PAPER
DEST=STANDARD
OUTBIN
STANDARD OUTBIN
FACE UP BIN
OPTIONAL BIN x
OPTIONAL BIN x appears only when a mailbox is
installed. Set the value to correspond with the
appropriate bin.
Paper Handling Menu
Appendix B Control Panel Menus
430
Item
Values
Explanation
MANUAL
FEED=OFF
OFF
ON
Feed the paper manually from Tray 1, rather than
automatically from a tray. When MANUAL FEED=ON
and Tray 1 is empty, the printer goes offline when
it receives a print job and displays MANUALLY FEED
[PAPER SIZE].
For more information, see page 156.
DUPLEX=OFF
OFF
ON
This item appears only when an optional
duplexer is installed. Set the value to ON to print
on both sides (duplex) or OFF to print on one side
(simplex) of a sheet of paper.
For more information, see page 117.
BINDING=
LONG EDGE
LONG EDGE
SHORT EDGE
This item appears only when an optional
duplexer is installed and the duplex option is on.
Choose the binding edge when duplexing
(printing on both sides of paper).
For more information, see page 117.
Paper Handling Menu
Appendix B Control Panel Menus
431
Item
Values
Explanation
OVERRIDE
A4/LETTER=NO
NO
YES
Choose YES to print on letter size paper when an
A4 job is sent, but no A4 size paper is loaded in
the printer (or to print on A4 size paper when a
letter job is sent, but no letter paper is loaded in
the printer).
CONFIGURE
FUSER MODE
MENU=NO
NO
YES
Configure the fuser mode associated with each
paper type. (This is only necessary if you are
experiencing problems printing on certain paper
types.)
NO: The fuser mode menu items are not
accessible.
YES: Additional items appear (see [TYPE]=NORMAL
on page 433).
The fuser mode can only be changed from this
menu option in the control panel.
Note
To see the default fuser mode for each paper
type, select YES, scroll back to the Information
Menu, and print a menu map (page 424).
Paper Handling Menu
Appendix B Control Panel Menus
432
Item
Values
Explanation
CONFIGURE EDGE
TO EDGE=NO
NO
YES
Configure the margin alignment for the tray you
wish to print an edge-to-edge print job from.
NO: The edge-to-edge configuration menu items
are not accessible.
YES: Additional edge-to-edge configuration menu
items appear.
PRINT TEST PAGE ALL
TRAY=ALL
1
2
3
4
This item appears only when an external input
paper handling device is installed.
TRAY X
SHIFT=NONE
Allows you to set a value that will shift the
placement of an image to the left or right on the
page.
NONE
LEFT 1
LEFT 2
LEFT 3
RIGHT 1
RIGHT 2
RIGHT 3
Paper Handling Menu
An edge-to-edge calibration page will print for
the tray selected.
Appendix B Control Panel Menus
433
Item
Values
Explanation
[TYPE]=NORMAL
NORMAL
LOW
HIGH1
HIGH2
HIGH3
This item appears only when CONFIGURE FUSER
MODE MENU=YES. The printer speeds are for Letter
or A4.
NORMAL: Normal temperature, prints at 32 ppm.
LOW: Low temperature, prints at 32 ppm.
HIGH1: Raises the temperature, prints at 32 ppm.
HIGH2: Raises the temperature, prints at 24 ppm.
HIGH3: Raises the temperature, prints at 16 ppm.
Most paper types are set to NORMAL by default.
The exceptions are as follows:
TRNSPRNCY=LOW
LABELS=HIGH1
CARDSTOCK=HIGH2
ROUGH=HIGH1
Continued on next page.
Paper Handling Menu
Appendix B Control Panel Menus
Item
Values
434
Explanation
For a complete list of supported paper types, see
page 397.
CAUTION
If you change the fuser mode to HIGH1, HIGH2, or
HIGH3, be sure to change it back to the default
when you are done printing. Setting a paper type
to HIGH1, HIGH2, or HIGH3 might shor ten the life of
some consumables, such as the fuser, and might
cause other failures or jams.
Paper Handling Menu
Appendix B Control Panel Menus
Print Quality Menu
Some items in this menu can be accessed from a software application or from
the printer driver (if the appropriate driver is installed). Printer driver and
software application settings override control panel settings. For more
information, see page 146.
Item
Values
Explanation
RESOLUTION
=FASTRES
1200
300
Select the resolution from the following values:
600
300: Produces draft print quality at the printer’s maximum
FASTRES 1200
speed (32 ppm). 300 dpi (dots per inch) is recommended
for some bitmapped fonts and graphics, and for
compatibility with the HP LaserJet III family of printers.
600: Produces high print quality at the printer’s maximum
speed (32 ppm).
FASTRES 1200: Produces optimum print quality
(comparable to 1200 dpi) at the printer’s maximum speed
(32 ppm).
Note
It is best to change the resolution from the printer driver or
software application. (Driver and software settings
override control panel settings.)
Print Quality Menu
435
Appendix B Control Panel Menus
Item
Values
Explanation
RET=MEDIUM
OFF
LIGHT
MEDIUM
DARK
Use the printer’s Resolution Enhancement technology
(REt) setting to produce print with smooth angles,
curves, and edges.
All print resolutions, including FastRes 1200, benefit from
REt.
Note
It is best to change the REt setting from the printer driver
or software application. (Driver and software settings
override control panel settings.)
Print Quality Menu
436
Appendix B Control Panel Menus
Item
Values
Explanation
ECONOMODE=
OFF
OFF
ON
Turn EconoMode on (to save toner) or off (for high
quality).
EconoMode creates draft-quality printing by reducing the
amount of toner on the printed page by up to 50%.
CAUTION
HP does not recommend full-time use of EconoMode. (If
EconoMode is used full-time, it is possible that the toner
supply will outlast the mechanical parts in the toner
cartridge.)
Note
It is best to turn EconoMode on or off from the printer
driver or software application. (Driver and software
settings override control panel settings.)
TONER
DENSITY=3
1
2
3
4
5
Print Quality Menu
Lighten or darken the print on the page by changing the
toner density setting. The settings range from 1 (light) to
5 (dark), but the default setting of 3 usually produces the
best results.
437
Appendix B Control Panel Menus
Item
Values
Explanation
CREATE
CLEANING
PAGE
No value to
select.
Press S ELECT to print a cleaning page (for cleaning
excess toner from the paper path).
PROCESS
CLEANING
PAGE
No value to
select.
In order for the cleaning page to work properly, print the
page on copier grade paper (not bond or rough paper).
Follow the instructions on the cleaning page.
Print Quality Menu
This item appears only after a cleaning page has been
generated (as described above).
Press S ELECT to process the cleaning page.
438
Appendix B Control Panel Menus
439
Printing Menu
Some items in this menu can be accessed from a software application, or from
the printer driver (if the appropriate driver is installed). Printer driver and
software application settings override control panel settings. For more
information, see page 146.
Item
Values
Explanation
COPIES=1
1 to 999
Set the default number of copies by selecting any
number from 1 to 999. Press - VALUE + once to
change the setting by increments of 1, or hold
down - VALUE + to scroll by increments of 10.
Note
It is best to set the number of copies from the
printer driver or software application. (Driver and
software settings override control panel settings.)
CROSS FEED
SIZE = INCHES
or
MILLIMETERS
Printing Menu
INCHES
MILLIMETERS
The size of the custom paper on the cross-feed
side specified in inches or millimeters.
Note
The feed direction is the direction that paper is fed
through the printer. The cross-feed direction is
perpendicular to the feed direction.
Appendix B Control Panel Menus
440
Item
Values
Explanation
PAPER=LETTER
(110V printers)
or
PAPER=A4
(220V printers)
For supported
paper sizes,
see page 392.
Set the default image size for paper and
envelopes. (The item name will change from paper
to envelope as you scroll through the available
sizes.)
and
ENVELOPE=COM10
(110V printers)
or
ENVELOPE=DL
(220V printers)
CONFIGURE
NO
CUSTOM PAPER=NO YES
NO: The custom paper menu items are not
accessible.
YES: The custom paper menu items appear (see
below).
Printing Menu
Appendix B Control Panel Menus
441
Item
Values
Explanation
UNIT OF
MEASURE=INCHES
(110V printers)
or
MILLIMETERS
(220V printers)
INCHES
MILLIMETERS
This item appears only when CONFIGURE CUSTOM
PAPER=YES. Select the unit of measurement for the
custom paper size.
X DIMENSION=
11.7 INCHES
(110V printers)
or
297 MILLIMETERS
(220V printers)
For supported
paper sizes,
see page 392.
This item appears only when CONFIGURE CUSTOM
PAPER=YES. Select the dimension to be fed into the
printer (short edge).
Y DIMENSION=
17.7 INCHES
(110V printers)
or
450 MILLIMETERS
(220V printers)
For supported
paper sizes,
see page 392.
This item appears only when CONFIGURE CUSTOM
PAPER=YES. Select the other dimension (long edge).
Printing Menu
Appendix B Control Panel Menus
442
Item
Values
Explanation
FORM=60 LINES
(110V printers)
or
64 LINES
(220V printers)
5 to 128
Sets vertical spacing from 5 to 128 lines for default
paper size. Press - VALUE + once to change the
setting by increments of 1, or hold down - VALUE +
to scroll by increments of 10.
ORIENTATION=
PORTRAIT
PORTRAIT
LANDSCAPE
Determine the default orientation of print on the
page.
Note
It is best to set the page orientation from the
printer driver or software application. (Driver and
software settings override control panel settings.)
PCL FONT
INTERNAL
SOURCE=INTERNAL SOFT
SLOT 1, 2, or 3
INTERNAL: Internal fonts.
SOFT: Permanent soft fonts.
SLOT 1, 2, or 3: Fonts stored in one of the three
DIMM slots.
PCL FONT
NUMBER=0
Printing Menu
0 to 999
The printer assigns a number to each font and lists
them on the PCL Font List (page 318). The font
number appears in the Font # column of the
printout.
Appendix B Control Panel Menus
443
Item
Values
Explanation
PCL FONT
PITCH=10.00
0.44 to 99.99
This item might not appear, depending on the font
selected. Press - VALUE + once to change setting
by increments of .01 for pitch, or hold down VALUE + to scroll by increments of 1.
PCL FONT POINT
SIZE=12.00
4.00 to 999.75
This item might not appear, depending on the font
selected. Press - VALUE + once to change setting
by increments of .25 for point size, or hold down VALUE + to scroll by increments of 1.
PCL SYMBOL
SET=PC-8
PC-8
many others
Select any one of several available symbol sets
from the printer’s control panel. A symbol set is a
unique grouping of all the characters in a font.
PC-8 or PC-850 is recommended for line draw
characters.
COURIER=REGULAR REGULAR
DARK
Select the version of Courier font to use:
REGULAR: The internal Courier font available on the
HP LaserJet 4 series printers.
DARK: The internal Courier font available on the
HP LaserJet III series printers.
Both fonts are not available at the same time.
Printing Menu
Appendix B Control Panel Menus
444
Item
Values
Explanation
WIDE A4=NO
NO
YES
The Wide A4 setting changes the number of
characters that can be printed on a single line of
A4 paper.
NO: Up to 78 10-pitch characters can be printed on
one line.
YES: Up to 80 10-pitch characters can be printed on
one line.
APPEND CR TO
LF=NO
NO
YES
Select YES to append a carriage return to each line
feed encountered in backward-compatible PCL
jobs (pure text, no job control). Some
environments, such as UNIX, indicate a new line
using only the line feed control code. This option
allows the user to append the required carriage
return to each line feed.
PRINT PS
ERRORS=OFF
OFF
ON
Select ON to print the PS error page when PS
errors occur.
EDGE TO EDGE
OVERRIDE=OFF
OFF
ON
Turns the edge-to-edge mode on or off for all print
jobs. This mode can be overridden inside a print
job by an edge-to-edge PJL variable.
Printing Menu
Appendix B Control Panel Menus
445
Configuration Menu
Items in this menu affect the printer’s behavior. Configure the printer according
to your printing needs.
Item
Values
POWERSAVE TIME= 15 MINUTES
30 MINUTES
30 MINUTES
1 HOUR
2 HOURS
3 HOURS
Explanation
The printer enters PowerSave after it has been idle
for a specified amount of time. The PowerSave
feature does the following:
! Minimizes the amount of power consumed by the
printer when it is idle.
! Reduces wear on the printer’s electronic
components. (Turns off the display’s backlight.)
! When you send a print job, press a control panel
key, open a paper tray, or open the top cover, the
printer automatically comes out of PowerSave
mode.
Note
PowerSave turns off the backlight on the display, but
the display is still readable.
Configuration Menu
Appendix B Control Panel Menus
446
Item
Values
Explanation
PERSONALITY=
AUTO
AUTO
PCL
PS
Select the default printer language (personality).
Possible values are determined by which valid
languages are installed in the printer.
Normally you should not change the printer
language (the default is AUTO). If you change it to a
specific printer language, the printer will not
automatically switch from one language to another
unless specific software commands are sent to the
printer.
Configuration Menu
Appendix B Control Panel Menus
447
Item
Values
Explanation
RESOURCE
SAVE=OFF
OFF
ON
AUTO
This item dedicates printer memory to save each
language’s permanent resources. (You might need to
add memory to the printer in order for this item to
appear.) The amount of memory set aside can be
different for each installed language. Some
languages might have memory set aside for
resource saving without requiring all languages to do
so. Any time the amount of memory dedicated to a
specific language is changed, all languages will lose
all saved resources, including any unprocessed print
jobs.
OFF: No language resource saving is performed, and
language-dependent resources, such as fonts and
macros, are lost when language or resolution
changes.
ON: An item will appear for each installed language
that allows the user to allocate a par ticular amount
of memory to that language’s resource saving area.
(See the items below.)
AUTO: The printer automatically determines the
amount of memory to use for each installed
language’s resource saving area.
For more information, see page 476.
Configuration Menu
Appendix B Control Panel Menus
448
Item
Values
Explanation
PCL MEMORY=
400K
0K and up
This item appears only when RESOURCE SAVE=ON.
Select the amount of memory used for saving PCL
resources. Printer default is the minimum amount of
memory needed to perform resource saving for PCL.
Press - VALUE + to change settings by increments of
10 (up to 100 KB) or by increments of 100 (above
100 KB).
(This value
depends on
the amount of
installed
memory.)
For more information, see page 476.
PS MEMORY= 400K 0K and up
(This value
depends on
the amount of
installed
memory.)
This item appears only when RESOURCE SAVE=ON.
Select the amount of memory used for saving PS
resources. Printer default is the minimum amount of
memory needed to perform resource saving for PS.
Press - VALUE + to change settings by increments of
10 (up to 100 KB) or by increments of 100 (above
100 KB).
For more information, see page 476.
Configuration Menu
Appendix B Control Panel Menus
449
Item
Values
Explanation
PAGE PROTECT=
AUTO
AUTO
ON
This item appears only after a 21 PAGE TOO COMPLEX,
PRESS GO TO CONTINUE message displays (page 243).
Memory Enhancement technology (MEt) attempts to
guarantee that all pages will print. If the page does
not print, turn PAGE PROTECT to ON. This might
increase chances of a 20 INSUFFICIENT MEMORY,
PRESS GO TO CONTINUE message. If this occurs,
simplify the print job or install additional memory
(page 467).
CLEARABLE
WARNINGS=JOB
JOB
ON
Set the amount of time that a clearable warning is
displayed on the printer’s control panel.
JOB: Warning messages display on the control panel
until the end of the job from which they were
generated.
ON: Warning messages display on the control panel
until G O is pressed.
Configuration Menu
Appendix B Control Panel Menus
450
Item
Values
Explanation
AUTO
CONTINUE=ON
ON
OFF
This item determines how the printer reacts to
errors.
ON: If an error occurs that prevents printing, the
message will display, and the printer will go offline
for 10 seconds before returning online.
OFF: If an error occurs that prevents printing, the
message will remain on the display and the printer
will remain offline until G O is pressed.
Note
To stop printing when out of staples (when a stapler
accessory is installed), set AUTO CONTINUE=OFF in
the control panel Configuration Menu.
Configuration Menu
Appendix B Control Panel Menus
451
Item
Values
Explanation
TONER
LOW=CONTINUE
CONTINUE
STOP
This item determines how the printer behaves when
toner is low. The TONER LOW message will first appear
when the toner cartridge is almost out of toner.
(About 100 to 300 sheets can still be printed.)
CONTINUE: The printer will continue to print while the
TONER LOW message is displayed.
STOP: The printer will go offline and wait for further
action.
For more information, see page 191.
Configuration Menu
Appendix B Control Panel Menus
452
Item
Values
Explanation
RAM DISK=AUTO
OFF
ON
AUTO
This item determines how the RAM disk is
configured. This item appears only if there is no
optional hard disk installed and the printer has at
least 12 MB of memory.
OFF: The RAM disk is disabled.
ON: The RAM disk is enabled. Configure the amount
of memory to be used through the following item: RAM
DISK SIZE.
Note
If the setting is changed from OFF to ON or from OFF to
AUTO, the printer will automatically reinitialize when it
becomes idle.
RAM DISK
SIZE=xxxK
0K and up
(This value
depends on
the amount of
installed
memory.)
Configuration Menu
This item determines the size of the RAM disk. This
item appears if RAM DISK=ON or AUTO.
Press - VALUE + to change settings by increments of
100.
Note
This setting cannot be changed if RAM DISK=AUTO.
Changing this value will cause the printer to
reinitialize when it becomes idle.
Appendix B Control Panel Menus
453
Item
Values
Explanation
JAM RECOVERY=
AUTO
AUTO
ON
OFF
This item determines how the printer behaves when
a paper jam occurs.
AUTO: The printer automatically selects the best
mode for printer jam recovery (usually ON). This is
the default setting.
ON: The printer automatically reprints pages after a
paper jam is cleared.
OFF: The printer does not reprint pages following a
paper jam. Printing performance might be increased
with this setting.
Configuration Menu
Appendix B Control Panel Menus
454
Item
Values
Explanation
MAINTENANCE
MESSAGE=OFF
OFF
This item appears only after the PERFORM PRINTER
MAINTENANCE message displays.
OFF: The PERFORM PRINTER MAINTENANCE message will
be cleared. If you do not replace the maintenance
kit, the PERFORM PRINTER MAINTENANCE message will be
displayed again after approximately 17,500 pages.
The message should not be turned off unless the
printer maintenance has been performed. If the
required maintenance is not performed, the printer’s
performance will degrade. For more information, see
page 190.
NEW TONER
CARTRIDGE=NO
YES
NO
This item allows the user to tell the printer that a new
toner cartridge has been installed. Setting this item
to YES will reset the HP TonerGauge to full.
QUICK COPY
JOBS=32
1 to 50
Specifies the number of quick copy jobs that can be
stored on the printer’s hard disk.
Configuration Menu
Appendix B Control Panel Menus
455
Item
Values
Explanation
JOB HELD
TIMEOUT=OFF
OFF
1 HOUR
4 HOURS
1 DAY
1 WEEK
Sets the amount of time that quick copy, proof and
hold, private, and stored jobs are kept before being
automatically deleted from the queue.
Configuration Menu
Appendix B Control Panel Menus
Configuration of MBM Menu
This menu defines the operating mode for the 7-bin Tabletop Mailbox, 8-bin
Mailbox, or 5-bin Mailbox with Stapler.
Item
Value
Explanation
OPERATION
MODE:
MAILBOX
MAILBOX
Defines the operating mode for the multibin mailbox that is
STACKER
installed.
JOB SEPARATOR
MAILBOX: Each bin can be addressed individually as the
COLLATOR
destination and can have a name assigned to it by the
network or printer administrator.
STACKER: Stacks the output from the lowest bin to the top,
regardless of job boundaries. This operating mode takes
advantage of the total capacity of the bins. The software
sees the multibin mailbox as one logical bin.
JOB SEPARATOR: Automatically separates incoming jobs,
which may have multiple copies, and assigns a bin to each.
It uses all the bins, but the software sees the multibin
mailbox as one logical bin. If a bin is full, the printer
automatically sends the job to the next available bin.
COLLATOR: Automatically separates mopies. Each mopy is
delivered in consecutive bins, starting with the Face-up Bin.
Configuration of MBM Menu
456
Appendix B Control Panel Menus
I/O Menu
Items in the I/O (input/output) Menu affect the communication between the
printer and the computer.
Item
Values
Explanation
I/O
TIMEOUT=15
5 to 300
Select the I/O timeout period in seconds. (I/O timeout
refers to the time, measured in seconds, that the printer
waits before ending a print job.)
This setting allows you to adjust timeout for best
performance. If data from other ports appear in the
middle of your print job, increase the timeout value.
Press - VALUE + once to change settings by increments
of 1, or hold down - VALUE + to scroll by increments
of 10.
I/O Menu
457
Appendix B Control Panel Menus
Item
Values
Explanation
I/O
BUFFER=AUTO
AUTO
ON
OFF
Allocate memory for I/O buffering.
AUTO: The printer automatically reserves memory for I/O
buffering. Additional configurations are not required and
the I/O BUFFER SIZE menu item does not appear.
ON: The I/O BUFFER SIZE item appears (see below).
Specify the amount of memory to be used for I/O
buffering.
OFF: I/O buffering is not performed and the I/O BUFFER
SIZE item does not appear.
When the I/O buffer setting is changed, any downloaded
resources (such as fonts or macros) will need to be
downloaded again, unless they are stored on an optional
hard disk or flash DIMM.
For more information, see page 478.
I/O Menu
458
Appendix B Control Panel Menus
Item
Values
Explanation
I/O BUFFER
SIZE=100K
10K and up
This item appears only when I/O BUFFER=ON. Specify the
amount of memory for I/O buffering. The maximum
amount of memory available for I/O buffering is
determined by the amount of memory installed in the
printer, the languages installed in the printer, and by
other memory allocations that must be made.
Press - VALUE + to change settings by increments of 10
(up to 100 KB) or by increments of 100 (above 100 KB).
PARALLEL HIGH
SPEED=YES
YES
NO
Select the speed at which data is transmitted to the
printer.
YES: The printer accepts faster parallel communications
used for connections with newer computers.
NO: The printer accepts slower parallel communications
used for connections with older computers.
PARALLEL ADV
FUNCTIONS=ON
ON
OFF
Turn the bidirectional parallel communication on or off.
The default is set for a bidirectional parallel port
(IEEE-1284).
This setting allows the printer to send status readback
messages to the computer. (Turning the parallel
advanced functions on might slow language switching.)
I/O Menu
459
Appendix B Control Panel Menus
EIO Menu
EIO (enhanced input/output) Menus depend on the particular accessory
product installed in an EIO slot of the printer. If the printer contains an
HP JetDirect print server EIO card, you can configure basic networking
parameters using the EIO Menu.
Item
Values
Explanation
CFG
NETWORK=NO
NO
YES
NO: The JetDirect Menu is not accessible.
IPX/SPX=ON
ON
OFF
Select whether the IPX/SPX protocol stack (in Novell
NetWare networks, for example) is enabled (on) or
disabled (off).
DLC/LLC=ON
ON
OFF
Select whether the DLC/LLC protocol stack is enabled
(on) or disabled (off).
TCP/IP=ON
ON
OFF
Select whether the TCP/IP protocol stack is enabled (on)
or disabled (off).
ATALK=ON
ON
OFF
Select whether the Apple EtherTalk protocol stack is
enabled (on) or disabled (off).
EIO Menu
YES: The JetDirect Menu appears.
460
Appendix B Control Panel Menus
Item
Values
Explanation
CFG
IPX/SPX=NO
NO
YES
NO: The IPX/SPX Menu is not accessible.
YES: The IPX/SPX Menu appears. In the IPX/SPX Menu,
you can specify the frame type parameter used on your
network. The default is AUTO, to automatically set and limit
the frame type to the one detected.
For Ethernet cards, frame type selections include EN_8023,
EN_II, EN_8022, EN_SNAP.
For Token Ring cards, frame type selections include
TR_8022, TR_SNAP.
In the IPX/SPX Menu for Token Ring cards, you can also
specify NetWare Source Routing parameters, which
include SRC RT=AUTO (default), OFF, SINGLE R, or ALL RT.
EIO Menu
461
Appendix B Control Panel Menus
Item
Values
CFG TCP/IP=NO NO
YES
462
Explanation
NO: The TCP/IP Menu is not accessible.
YES: The TCP/IP Menu appears. In the TCP/IP Menu, you
can specify BOOTP=YES for TCP/IP parameters to be
automatically loaded from a bootp or DHCP server when
the printer is turned on. If you specify BOOTP=NO, you can
manually set selected TCP/IP parameters from the
control panel. You can manually set each byte of the IP
address (IP), Subnet Mask (SM), Syslog Server (LG), and
Default Gateway (GW). For example:
Byte 1
192.0.0.192
Byte 2
Byte 4
Byte 3
If the Syslog Server IP address is left blank, the printer
will still work. Also, you can manually set the Timeout
time period.
EIO Menu
Appendix B Control Panel Menus
Item
Values
Explanation
CFG LINK=NO
NO
YES
NO: The 10/100Base-TX link configuration menu will not
be accessed.
YES: Allows you to access and manually set
10/100Base-TX link parameters.
! AUTO: (Default) The print server will automatically
configure itself to match the network’s link speed and
communication mode.
! 10T HALF: Sets 10 Mbps, Half-duplex operation on the
print server.
! 10T FULL: Sets 10 Mbps, Full-duplex operation on the
print server.
! 100TX HALF: Sets 100 Mbps, Half-duplex operation on
the print server.
! 100TX FULL: Sets 100 Mbps, Full-duplex operation on
the print server.
EIO Menu
463
Appendix B Control Panel Menus
Duplex Registration Menu
The items in this menu will assist you in aligning the images on the front and
back of a duplexed page by calibrating the duplexer with trays 2, 3, or 4. For
more information, see page 187.
You will need to repeat the following items for each tray.
Item
Explanation
TRAY n
PRINT TEST PAGE
Print a test page for trays 2, 3, or 4 (a test page will print for tray 4
only if an external input device is attached).
TRAY n X=
0
0 is the X offset for the second side of the duplexed page for pages
coming from tray n. The registration marks range from -5 to +5.
TRAY n Y=
0
0 is the Y offset for the second side of the duplexed page for pages
coming from tray n. The registration marks range from -5 to +5.
Duplex Registration Menu
464
Appendix B Control Panel Menus
Resets Menu
Use this menu with caution. You can lose buffered page data or printer
configuration settings when you select these items. Only reset the printer
under the following circumstances:
! You want to restore the printer’s default settings.
! Communication between the printer and computer has been interrupted.
! You are having problems with a port.
The items in the Resets Menu will clear all memory in the printer, while
C ANCEL J OB clears only the current job.
Item
Explanation
RESET MEMORY
This item clears the printer buffer and the active I/O input buffer,
and makes the control panel defaults current.
Resetting memory during a print job can result in data loss.
Resets Menu
465
Appendix B Control Panel Menus
Item
Explanation
RESTORE FACTORY
SETTINGS
This item performs a simple reset and restores most of the factory
(default) settings. This item also clears the input buffer for the
active I/O.
Resetting memory during a print job can result in data loss.
This item does not affect network settings stored on the
HP JetDirect print server (if installed).
RESET ACTIVE
I/O CHANNEL
This item performs a simple reset and clears the input and output
buffers (for the active I/Os only).
Resetting memory during a print job can result in data loss.
RESET ALL I/O
CHANNELS
This item performs a simple reset and clears the input and output
buffers for all I/Os.
POWERSAVE
Allows PowerSave feature to be turned on or off.
Resets Menu
466
Appendix C Printer Memory and Expansion
C
Printer Memory and
Expansion
Overview
The printer has three dual in-line memory module (DIMM) slots for upgrading
with:
! More printer memory. DIMMs are available in 8, 16, 32, and 64 MB, for a
maximum of 160 MB.
! Flash DIMMs, available in 2, 4, and 8 MB. Unlike standard printer memory,
flash DIMMs can be used to permanently store downloaded items in the
printer, even when the printer is off.
! DIMM-based accessory fonts, macros, and patterns.
! Other DIMM-based printer languages and printer options.
Continued on next page.
Overview
467
Appendix C Printer Memory and Expansion
Note
Single in-line memory modules (SIMMs) used on previous HP LaserJet
printers are not compatible with this printer.
You might want to add more memory to the printer if you often do one or more
of the following: print complex graphics or PS documents, print with the
optional duplexer, use many downloaded fonts, and print large paper sizes
(such as A3, B4, or 11 x 17).
The printer has three enhanced input/output (EIO) slots for expanding the
printer’s capabilities with:
! One or more network cards.
! A mass storage device, such as a hard disk.
For ordering information, see page 47.
To find out how much memory is installed in the printer or to find out what is
installed in the EIO slots, print a configuration page (page 314).
Continued on next page.
Overview
468
Appendix C Printer Memory and Expansion
This appendix includes:
! Determining Memory Requirements
! Installing Memory
! Checking Memory Installation
! Adjusting Memory Settings
! Installing EIO Cards/Mass Storage
Overview
469
Appendix C Printer Memory and Expansion
Determining Memory Requirements
The amount of memory you need depends on the types of documents you
print. Your print engine can print most text and graphics at 1200 dpi FastRes
without additional memory.
Add memory to your printer if you:
! Commonly print complex graphics.
! Use many temporarily downloaded fonts.
! Print complex documents.
! Print two-sided documents.
! Use advanced functions (such as I/O Buffering and Resource Saving).
! Print PS documents
Determining Memory Requirements
470
Appendix C Printer Memory and Expansion
471
Installing Memory
CAUTION
Static electricity can damage dual in-line
memory modules (DIMMs). When handling
DIMMs, either wear an antistatic wrist strap or
frequently touch the surface of the DIMM’s
antistatic package, then touch bare metal on the
printer.
If you have not already done so, print a
configuration page to find out how much
memory is installed in the printer before adding
more memory (page 314).
1
1 Turn the printer off. Unplug the power cord
and disconnect any cables.
2 Loosen the two captive thumb screws on the
back of the printer.
2
Continued on next page.
Installing Memory
Appendix C Printer Memory and Expansion
472
3 Grasp the screws and pull the formatter
board out of the printer. Place it on a flat,
non-conductive surface.
3
4 Remove the DIMM from the antistatic
package. Hold the DIMM with fingers
against the side edges and thumbs against
the back edge. Align the notches on the
DIMM with the DIMM slot. (Check that the
locks on each side of the DIMM slot are
open, or outward.)
4
See Maximum Memory Configuration on
page 474 for the maximum amount of
memory for each DIMM slot.
5
FLASH
5 Press the DIMM straight into the slot (press
firmly). Snap the locks on each side of the
DIMM inward to secure the DIMM into the
connector. (To remove a DIMM, the locks
must be released.)
Continued on next page.
Installing Memory
J10
J6
J7
Appendix C Printer Memory and Expansion
6 Slide the formatter board back into the
printer and tighten the two screws.
473
6
7 Plug in the power cord and connect all
cables. Turn the printer on.
Continued on next page.
7
Installing Memory
Appendix C Printer Memory and Expansion
474
Maximum Memory Configuration
Configuration Page Label
Formatter Board Label
Description
Slot 1
FLASH
Flash firmware
Slot 2
J10
32 MB
Slot 3
J6
64 MB
Slot 4
J7
64 MB
Total
Installing Memory
160 MB
Appendix C Printer Memory and Expansion
Checking Memory Installation
Follow this procedure to verify that DIMMs are installed correctly:
1 Check that the printer’s control panel displays READY when the printer is
turned on. If an error message appears, a DIMM might have been
incorrectly installed. Check the printer messages (beginning on page 227).
2 Print a new configuration page (page 314).
3 Check the memory section on the configuration page and compare it to the
configuration page printed before the DIMM installation. If the amount of
memory has not increased, the DIMM might not be installed correctly
(repeat the installation procedure) or the DIMM might be defective (try a
new DIMM, or try installing the DIMM in a different slot).
Note
If you installed a printer language (personality), check the Installed
Personalities and Options section on the configuration page. This area
should list the new printer language.
Checking Memory Installation
475
Appendix C Printer Memory and Expansion
Adjusting Memory Settings
Resource Saving
Resource Saving allows the printer to keep downloaded resources (permanent
downloaded fonts, macros, or patterns) in memory when the printer language
or resolution is changed.
If you do not have an optional hard disk or flash DIMM for storing downloaded
resources, you might want to change the amount of memory allocated to each
language when downloading an unusually large number of fonts, or if the
printer is in a shared environment.
The minimum amount of memory that can be allocated to Resource Saving is
400 KB each for PCL and PS.
To determine how much memory to allocate to a language:
1 From the Configuration Menu, set RESOURCE SAVE=ON (page 448). You might
need to add memory to the printer in order for this option to appear in the
printer’s control panel.
Continued on next page.
Adjusting Memory Settings
476
Appendix C Printer Memory and Expansion
2 Also from the Configuration Menu, choose either PCL MEMORY or PS MEMORY
and change the setting to the highest value displayed. This amount will vary
depending upon how much memory is installed in the printer.
3 Using a software application, download all the fonts you want to use in the
selected language.
4 Print a configuration page (page 314). The amount of memory used by the
fonts is listed next to the language. Round this figure up to the nearest
100 KB. (For example, if 475 KB are shown, 500 KB should be reserved.)
5 From the Configuration Menu, set PCL MEMORY or PS MEMORY to the value
determined in step 4.
6 Repeat step 3. (You must download all fonts again. See the note below.)
Note
When you change the Resource Saving setting, all downloaded
resources (such as fonts or macros) will need to be downloaded again,
unless they are stored on an optional hard disk or flash DIMM.
Adjusting Memory Settings
477
Appendix C Printer Memory and Expansion
I/O Buffering
To allow the computer to continue working without waiting for the print job to
finish queuing, the printer uses a portion of its memory (an I/O buffer) to hold
jobs in progress. (If I/O buffering is off, no memory is reserved for this
function.)
In most cases, it is best to let the printer automatically reserve memory for I/O
buffering.
To speed network printing, you might want to increase the amount of memory
reserved for I/O buffering.
To change the I/O Buffer setting:
1 From the I/O Menu, set I/O BUFFER=ON (page 457).
2 Also from the I/O Menu, set I/O SIZE to the desired value.
Note
When you change the I/O Buffer setting, all downloaded resources (such
as fonts or macros) will need to be downloaded again, unless they are
stored on an optional hard disk or flash DIMM.
Adjusting Memory Settings
478
Appendix C Printer Memory and Expansion
479
Installing EIO Cards/Mass Storage
Turn off the printer before installing the EIO cards or mass storage device.
See the graphic below for orientation and location of the EIO cards or optional
mass storage device, such as a hard disk.
Use HP LaserJet Resource Manager to manage fonts on a mass storage
device (page 86). For more information, see the printer software help.
HP is constantly introducing new software tools for use with your printer and
accessories. These tools are available from the Internet free of charge. See
page 3 for how to visit the HP website for more information.
After you have installed a new device, print a configuration page.
EIO 3
EIO 2
EIO 1
Installing EIO Cards/Mass Storage
Appendix D Printer Commands
D
Printer Commands
Overview
Most software applications do not require you to enter printer commands. See
your computer and software documentation to find the method for entering
printer commands, if needed.
PCL
PCL printer commands tell the printer which tasks to perform or which fonts to
use. This appendix provides a quick reference for users who are already
familiar with PCL command structure.
Note
Overview
Unless PCL 5e backward compatibility is required, HP recommends that
PCL 6 printer drivers be used to take full advantage of all printer
features. The PCL 5e printer driver in this printer is not backward
compatible with older printers that use PCL 5e printer drivers.
480
Appendix D Printer Commands
HP-GL/2
The printer has the ability to print vector graphics using the HP-GL/2 graphics
language. Printing in the HP-GL/2 language requires that the printer leave PCL
language and enter HP-GL/2 mode, which can be done by sending the printer
PCL code. Some software applications switch languages through their drivers.
PJL
HP’s Printer Job Language (PJL) provides control above PCL and other printer
languages. The four major functions provided by PJL are: printer language
switching, job separation, printer configuration, and status readback from the
printer. PJL commands may be used to change printer default settings.
This appendix includes:
! Understanding PCL Printer Command Syntax
! Selecting PCL Fonts
! Common PCL Printer Commands
Continued on next page.
Overview
481
Appendix D Printer Commands
Note
Overview
The table at the end of this appendix contains commonly used PCL 5e
commands (page 486). For a complete listing and explanation of how to
use PCL, HP-GL/2, and PJL commands, order the PCL 5/PJL Technical
Reference Documentation Package (page 51).
482
Appendix D Printer Commands
483
Understanding PCL Printer Command Syntax
Before using printer commands, compare these characters:
Lowercase l:
l
Uppercase O:
O
Number one:
1
Number 0:
0
Many printer commands use the lowercase letter l (l) and the number one (1),
or the uppercase letter O (O) and the number zero (0). These characters may
not appear on your screen as shown here. You must use the exact character
and case specified for PCL printer commands.
Escape character
(begins escape sequence)
Parameterized
character
Value field (contains both
alpha and numeric characters)
Group
character
Understanding PCL Printer Command Syntax
Termination character
(uppercase)
Appendix D Printer Commands
Combining Escape Sequences
Escape sequences may be combined into one escape sequence string. There
are three important rules to follow when combining code:
1 The first two characters after the ? character (the parameterized and group
characters) must be the same in all of the commands to be combined.
2 When combining escape sequences, change the uppercase (termination)
character in each individual escape sequence to lower case.
3 The final character of the combined escape sequence must be uppercase.
The following is an example of an escape sequence string that would be sent
to the printer to select legal paper, landscape orientation, and 8 lines per inch:
?&l3A?&l1O?&l8D
The following escape sequence sends the same printer commands by
combining them into a shorter sequence:
?&l3a1o8D
Understanding PCL Printer Command Syntax
484
Appendix D Printer Commands
Selecting PCL Fonts
Print a PCL Font List to view the command for each internal font (page 318).
A sample section is shown below. Notice the two variable boxes for symbol set
and point size.
These variables must be filled in or the printer will use defaults. For example, if
you want a symbol set that contains line-draw characters, select the 10U
(PC-8) or 12U (PC-850) symbol set. Other common symbol set codes are
listed in the table on page 491.
Note
Fonts are either “fixed” or “proportional” in spacing. The printer contains
both fixed fonts (Courier, Letter Gothic, and Lineprinter) and proportional
fonts (CG Times, Arial, Times New Roman, and others).
Fixed-spaced fonts are generally used in applications such as
spreadsheets and databases, where it is important for columns to line up
vertically. Proportional-spaced fonts are generally used in text and word
processing applications.
Selecting PCL Fonts
485
Appendix D Printer Commands
486
Common PCL Printer Commands
Function
Command
Options (#)
Reset
?E
n/a
Number of Copies
?&l#X
1 to 999
2-sided/1-sided printing
?&l#S
0 = Simplex (1-sided) printing
1 = Duplex (2-sided) with long edge binding
2 = Duplex (2-sided) with short edge binding
Job Control Commands
Common PCL Printer Commands
Appendix D Printer Commands
Function
487
Command
Options (#)
?&l#H
0 = prints or ejects current page
1 = Tray 2
2 = manual feed, paper
3 = manual feed, envelope
4 = Tray 1
5 = Tray 3
6 = Envelope Feeder
7 = auto select
20 = Tray 4
21 = Tray 5
22-69 = external trays
Page Control Commands
Paper Source
Common PCL Printer Commands
Appendix D Printer Commands
488
Function
Command
Options (#)
Paper size
?&l#A
1 = Executive
2 = Letter
3 = Legal
6 = 11 x 17
17 = 16K
18 = JIS EXEC
19 = 8K
25 = A5
26 = A4
27 = A3
44 = B6-JIS
45 = B5-JIS
46 = B4-JIS
72 = Postcard (double)
80 = Monarch
81 = Commercial 10
90 = DL
91 = International C5
100 = B5
101 = Custom
Common PCL Printer Commands
Appendix D Printer Commands
489
Function
Command
Options (#)
Paper Type
?&n#
5WdBond = Bond
6WdPlain = Plain
6WdColor = Color
7WdLabels = Labels
9WdRecycled = Recycled
11WdLetterhead = Letterhead
10WdCardstock = Cardstock
11WdPrepunched = Prepunched
11WdPreprinted = Preprinted
13WdTransparency = Transparency
#WdCustompapertype = Custom a
Orientation
?&l#O
0
1
2
3
Top Margin
?&l#E
# = number of lines
Text Length (bottom
margin)
?&l#F
# = number of lines from top margin
Left Margin
?&a#L
# = column number
Common PCL Printer Commands
=
=
=
=
Portrait
Landscape
Reverse Portrait
Reverse Landscape
Appendix D Printer Commands
490
Function
Command
Options (#)
Right Margin
?&a#M
# = column number from left margin
Horizontal Motion Index
?&k#H
1/120-inch increments (compresses print
horizontally)
Vertical Motion Index
?&l#C
1/48-inch increments (compresses print
vertically)
Line Spacing
?&l#D
# = lines per inch (1, 2, 3, 4, 5, 6, 12, 16, 24, 48)
Perforation Skip
?&l#L
0 = disable
1 = enable
End of Line Wrap
?&s#C
0 = Enable
1 = Disable
Display Functions On
?Y
n/a
Display Functions Off
?Z
n/a
Programming Hints
Common PCL Printer Commands
Appendix D Printer Commands
Function
491
Command
Options (#)
Enter PCL Mode
?%#A
0 = Use previous PCL cursor position
1 = Use current HP-GL/2 pen position
Enter HP-GL/2 Mode
?%#B
0 = Use previous HP-GL/2 pen position
1 = Use current PCL cursor position
?(#
8U = HP Roman-8 Symbol Set
10U = IBM Layout (PC-8) (code page 437)
Default Symbol Set
12U = IBM Layout for Europe (PC-850) (code
page 850)
8M = Math-8
19U = Windows 3.1 Latin 1
9E = Windows 3.1 Latin 2 (commonly used in
Eastern Europe)
5T = Windows 3.1 Latin 5 (commonly used in
Turkey)
579L = Wingdings Font
Language Selection
Font Selection
Symbol Sets b
Common PCL Printer Commands
Appendix D Printer Commands
492
Function
Command
Options (#)
Primary Spacing
?(s#P
0 = fixed
1 = proportional
Primary Pitch
?(s#H
# = characters/inch
Set Pitch Mode c
?&k#S
0 = 10
4 = 12 (elite)
2 = 16.5 - 16.7 (compressed)
Primary Height
?(s#V
# = points
Primary Style b
?(s#S
0
1
4
5
=
=
=
=
upright (solid)
italic
condensed
condensed italic
Primary Stroke Wt. b
?(s#B
0
1
3
4
=
=
=
=
medium (book or text)
semi bold
bold
extra bold
Common PCL Printer Commands
Appendix D Printer Commands
493
Function
Command
Options (#)
Typeface b
?(s#T
Print a PCL font list to view the command for
each internal font (page 318).
a. For custom paper, replace “Custompapertype” with the name of the paper, and replace the “#”
with the number of characters in the name plus 1.
b. Order the PCL 5/PJL Technical Reference Documentation Package for symbol set charts or for
more information (page 51).
c. The preferred method is to use the primary pitch command.
Common PCL Printer Commands
Appendix E Regulatory Information
E
Regulatory Information
Overview
! FCC Regulations
! Environmental Product Stewardship
! Safety Statements
Overview
494
Appendix E Regulatory Information
FCC Regulations
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
frequency energy. If this equipment is not installed and used in accordance
with the instructions, it may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
! Reorient or relocate the receiving antenna.
! Increase separation between equipment and receiver.
! Connect equipment to an outlet on a circuit different from that to which the
receiver is located.
! Consult your dealer or an experienced radio/TV technician.
Continued on next page.
FCC Regulations
495
Appendix E Regulatory Information
Note
Any changes or modifications to the printer that are not expressly
approved by HP could void the user’s authority to operate this equipment.
Use of a shielded interface cable is required to comply with the Class B
limits of Part 15 of FCC rules.
Note
The HP LaserJet 8150 MFP, or any model of HP LaserJet 8150 printer
with an HP Digital Copy attached, complies with Class A limits.
FCC Regulations
496
Appendix E Regulatory Information
Environmental Product Stewardship
Protecting the Environment
Hewlett-Packard Company is committed to providing quality products in an
environmentally-sound manner. The printer has been designed to minimize
impacts on the environment.
The printer design eliminates:
Ozone
Production
The printer uses charging rollers in the electrophotographic process
and therefore generates no appreciable ozone gas (0 3 ).
CFC Usage
Class I U.S. Clean Air Act stratospheric ozone-depleting chemicals
(chlorofluorocarbons [CFCs], for example) have been eliminated
from the manufacturing of the printer and packaging.
Environmental Product Stewardship
497
Appendix E Regulatory Information
The printer design reduces:
Energy
Consumption
Energy usage drops from 685/685 (110V/220V units) watts (W)
during printing to as little as 37/40 (110V/220V units) W while in
inactive, PowerSave mode. This saves energy without affecting the
high performance of the printer. This product qualifies for the E NERGY
S TAR Program (U.S. and Japan). E NERGY S TAR is a voluntary program
established to encourage the development of energy-efficient office
products. The E NERGY S TAR name is a registered service mark of the
U.S. Environmental Protection Agency.
As an E NERGY S TAR partner, Hewlett-Packard
Company has determined that this product meets
E NERGY S TAR Guidelines for energy efficiency.
Toner
Consumption
EconoMode uses about 50% less toner, thereby extending the life of
the toner car tridge. (HP does not recommend full-time use of
EconoMode.)
Paper use
The printer’s optional duplexing feature, which provides for
two-sided printing, reduces paper usage and the resulting demands
on natural resources.
Environmental Product Stewardship
498
Appendix E Regulatory Information
The design of the printer facilitates the recycling of:
Plastics
Plastic parts have material identification markings, according to
international standards, that enhance the ability to identify plastics
for proper disposition at the end of the printer’s life.
HP LaserJet
Printing
Supplies
In many countries, this product’s printing supplies (for example,
toner cartridge or fuser) can be returned to HP through the
HP Planet Partners Printing Supplies Environmental Program. An
easy-to-use and free takeback program is available in over
25 countries. Multi-lingual program information and instructions are
included in every new HP LaserJet Toner Car tridge and
Consumables package.
Continued on next page.
Environmental Product Stewardship
499
Appendix E Regulatory Information
HP Planet Partners Printing Supplies Environmental Program
Information
Since 1990, the HP LaserJet Toner Cartridge Recycling Program
has collected more than thirty-one million used LaserJet toner
cartridges that otherwise may have been discarded in the world’s
landfills. The HP LaserJet toner cartridges go to a collection center
and are bulk-shipped to our recycling partners who disassemble the
cartridge parts for recycling. Materials are separated and converted
into raw materials for use by other industries to make a variety of
useful products.
For more information on the Planet Partners program, please
contact your local sales office.
Paper
The printer is suited for the use of recycled papers when the paper
meets the guidelines outlined in the HP LaserJet Printer Family
Paper Specifications Guide.
Environmental Product Stewardship
500
Appendix E Regulatory Information
To ensure printer longevity, HP provides the following:
Extended
Warranty
HP SupportPack covers the printer and all HP-supplied internal
components. It is a three-year warranty from the date of purchase.
HP SupportPack must be purchased by the customer within 90 days
of product purchase. (See the HP Customer Care pages at the front
of this user guide.)
Spare Parts and
Consumables
Availability
Spare parts and consumable supplies for this product will be made
available for at least five years after production has stopped.
Environmental Product Stewardship
501
Appendix E Regulatory Information
Material Safety Data Sheet
The Toner Cartridge/Drum material data safety sheet (MSDS) can be obtained
by accessing the URL http://www.hp.com/go/msds and selecting the
HP LaserJet icon. If you do not have access to the Internet, call U.S.
HP FIRST (fax-on-demand service) at 1-800-231-9300. Use Index number 7
for a listing of the Toner Cartridge/Drum Material/Chemical Safety Data
Sheets. Non-U.S. Customers should call 1-404-329-2009 for further
information.
Material Safety Data Sheet
502
Appendix E Regulatory Information
Environmental Conformity
Plastics
Plastic parts have material identification markings, according to
international standards, that enhance the ability to identify
plastics for proper disposition at the end of the printer’s life. The
plastics used in the printer housing and chassis are technically
recyclable.
Printer and Parts
Design for recycling has been incorporated into the printer and its
accessories. The number of materials has been kept to a
minimum while ensuring proper functionality and high product
reliability. Dissimilar materials have been designed to separate
easily. Fasteners and other connections are easy to locate,
access, and remove with common tools. High priority parts have
been designed to be accessed quickly for efficient disassembly
and repair. Plastic parts have been primarily designed in two
colors to enhance recycling options. A few small parts are colored
specifically to highlight customer access points.
Continued on next page.
Environmental Conformity
503
Appendix E Regulatory Information
Printer and Parts
(continued)
HP disposes of returned products in an environmentally sound
manner. Many of the functional parts are recovered, tested, and
reused as fully-warrantied service parts. Used printer parts are
not placed into new product manufacturing. The remainder of the
product parts are recycled, if possible. For product recycling
information, contact your local HP Customer Care center
(page 3).
Paper
The printer is suited for the use of recycled papers when the
paper meets the guidelines outlined in the HP LaserJet Printer
Family Paper Specifications Guide. The printer is suited for the
use of recycled paper according to DIN 19 309.
Declaration of Conformity
according to ISO/IEC Guide 22 and EN45014
Manufacturer's Name:
Hewlett-Packard Company
Manufacturer's Address:
11311 Chinden Boulevard
Boise, Idaho 83714-1021, USA
Declaration of Conformity
504
Appendix E Regulatory Information
505
declares, that the product
Product Name:
HP LaserJet 8150, 8150 N, 8150 DN, 8150 HN, 8150
MFP 3
Model Number:
C4265A, C4266A, C4267A, C4268A, C4269A
Product Options:
ALL
conforms to the following Product Specifications:
Safety:
IEC 950:1991+A1+A2+A3+A4 / EN 60950:1992+A1+A2+A3+A4
IEC 825-1:1993 / EN 60825-1:1994 Class 1 (Laser/LED)
EMC:
EN 55022:1998 (Class B
EN 55024:1998
EN 61000-3-2:1995
EN 61000-3-3:1995
Declaration of Conformity
1, 3 )
Appendix E Regulatory Information
FCC Title 47 CFR, Part 15 (Class B 2, 3 ) / ICES-002, Issue 2
AS / NZS 3548:1995
Supplementary Information:
The product herewith complies with the requirements of the EMC Directive 89/336/EEC
and the Low Voltage Directive 73/23/EEC, and carries the CE-marking accordingly.
1) The product was tested in a typical configuration with Hewlett-Packard Personal
Computer Systems.
2) This Device complies with Par t 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
3) The HP LaserJet 8150 MFP, or any model of HP LaserJet 8150 printer with an
HP Digital Copy attached, complies with Class A limits.
Declaration of Conformity
506
Appendix E Regulatory Information
4) The product includes Local Area Network (LAN) options. When the Interface Cable is
attached to either of the IEEE 802.3 connectors, the printer meets the requirements of
EN 55022 Class A.
Boise, Idaho USA
July 29, 1999
For Compliance Information ONLY, contact:
Australia Contact:
Product Regulations Manager, Hewlett-Packard
Australia Ltd., 31-41 Joseph Street, Blackburn,
Victoria 3130, Australia
European Contact:
Your local HP Customer Care center or
Hewlett-Packard GmbH, Department HQ-TRE,
Herrenberger Straße 130, D-71034 Böblingen
(Germany) (FAX: +49-7031-14-3143)
USA Contact:
Product Regulations Manager, Hewlett-Packard
Company, PO Box 15, Mail Stop 160, Boise, ID
83707-0015 (Phone: 208-396-6000)
Declaration of Conformity
507
Appendix E Regulatory Information
Safety Statements
Laser Safety Statement
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and
Drug Administration has implemented regulations for laser products
manufactured since August 1, 1976. Compliance is mandatory for products
marketed in the United States. The printer is certified as a “Class 1” laser
product under the U.S. Department of Health and Human Services (DHHS)
Radiation Performance Standard according to the Radiation Control for Health
and Safety Act of 1968. Since radiation emitted inside the printer is completely
confined within protective housings and external covers, the laser beam
cannot escape during any phase of normal user operation.
WARNING!
Using controls, making adjustments, or performing procedures other than
those specified in this user’s guide may result in exposure to hazardous
radiation.
Safety Statements
508
Appendix E Regulatory Information
Canadian DOC Regulations
HP LaserJet 8150, 8150 N, 8150 DN, 8150 HN
Complies with Canadian EMC Class B requirements.
<<Conforme á la classe B des normes canadiennes de compatibilité
électromagnétiques. << CEM>>.>>
HP LaserJet 8150 MFP and all HP LaserJet 8150
printers with an HP Digital Copy attached
Complies with Canadian EMC Class A requirements.
<<Conforme á la classe A des normes canadiennes de compatibilité
électromagnétiques. << CEM>>.>>
Safety Statements
509
Appendix E Regulatory Information
VCCI Statement (Japan)
HP LaserJet 8150, 8150 N, 8150 DN, 8150 HN
HP LaserJet 8150 MFP and all HP LaserJet 8150 printers with an
HP Digital Copy attached
Safety Statements
510
Appendix E Regulatory Information
Korean EMI statement
HP LaserJet 8150, 8150 N, 8150 DN, 8150 HN
HP LaserJet 8150 MFP and all HP LaserJet 8150 printers with an
HP Digital Copy attached
Safety Statements
511
Appendix E Regulatory Information
Laser Statement for Finland
LASERTURVALLISUUS
LUOKAN 1 LASERLAITE
KLASS 1 LASER APPARAT
HP LaserJet 8150, 8150 N, 8150 DN, 8150 HN, 8150 MFP -laserkirjoitin on
käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä
kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle.
Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1994)
mukaisesti.
VAROITUS !
Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa
altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle
lasersäteilylle.
VARNING !
Om apparaten används på annat sätt än i bruksanvisning specificerats, kan
användaren utsättas för osynlig laserstrålning, som överskrider gränsen för
laserklass 1.
Safety Statements
512
Appendix E Regulatory Information
HUOLTO
HP LaserJet 8150, 8150 N, 8150 DN, 8150 HN, 8150 MFP-kirjoittimen sisällä
ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa
ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi
huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, paperiradan
puhdistusta tai muita käyttäjän käsikirjassa lueteltuja, käyttäjän tehtäväksi
tarkoitettuja ylläpitotoimia, jotka voidaan suorittaa ilman erikoistyökaluja.
VARO !
Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömälle
lasersäteilylle laitteen ollessa toiminnassa. Älä katso säteeseen.
VARNING !
Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas
användaren för osynlig laserstrålning. Betrakta ej strålen.
Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista:
Aallonpituus 765-795 nm
Teho 5 mW
Luokan 3B laser
Safety Statements
513
514
Index
Numerics
2000-sheet input tray, loading 98
5-bin mailbox with stapler 284
mode 106
paper jams 219
problem solving 284
7-bin tabletop mailbox
mode 106
paper jams 219
problem solving 290
8-bin mailbox
mode 106
paper jams 219
problem solving 288
A
accessories
hard disk 40
installing hard disk 479
options 37
ordering 42
acoustic emissions 419
AutoCAD printer driver 70
automatic document feeder 364
loading 364
AUX connector 369
B
bin
face-up 105
mailbox 106
standard 103
button functions
HP Digital Copy 359
C
cable configuration 292
card stock 410
cleaning page 199
cleaning the printer 197
collation (mopying) 146
configuration
description of printer 32
configuration menu 445
configuration of MBM menu 456
configuration page
515
checking 313
printing 314
connectivity 30
context sensitive help
HP Digital Copy 357
control panel
HP Digital Copy 347
keys 56
layout 53
lights 54
messages 226
printing a menu map 59, 317
control panel menus
about 58
configuration menu 445
configuration of MBM 456
duplex registration menu 464
EIO menu 460
I/O menu 457
information menu 424
paper handling menu 427
print quality menu 435
printing a menu map 59
printing menu 439
private/stored jobs menu 423
resets menu 465
control panel overlay
installing 342
copy connect cable
installing 339
copy connect EIO board
installing 338
customer support 3
custom-sized paper
loading 163
setting 143
D
Declaration of Conformity 504
default configurations
HP Digital Copy 358
default setting, restoring 465
dimensions of printer 412
DIMMs
about 27
installing 471
verifying 475
directory page 320
document quality
HP Digital Copy 371
downloadable firmware 31
dual in-line memory module
See DIMMs
duplex registration 187
516
duplex registration menu 464
duplexer
paper jams 213
problem solving 293
duplexing 117
duty cycle 26
E
EIO
installing 479
slots 30
EIO Menu 460
EMI statement (Korea) 511
envelope feeder
clearing paper jams 211
problem solving 295
size setting 427
type setting 428
envelope specifications 406
envelopes
wrinkles 260
environmental product stewardship 497
environmental specifications 417
equipment error
HP Digital Copy 379
error messages 226
escape sequences
combining 484
event log 321
F
face-up bin 105
Fast InfraRed Connect 179
FCC statement 495
file directory page 320
Finland laser statement 512
5-bin mailbox with stapler 284
flatbed 366
loading 366
fonts
number included with printer 28
printing list 318
Foreign Interface Harness 369
fusing mode, variable 160
H
hard disk 40
installing 479
problem solving 296
heavy paper 410
help
printer driver 77
using online 227
HP Digital Copy
517
automatic document feeder 364
button functions 359
context sensitive help 357
control panel 347
default configurations 358
document quality 371
equipment error 379
flatbed 366
installation specifications 330
installing 325
LED functions 359
location requirements 329
maintenance 373
menu tabs 349
operating instructions 346
paper specifications 370
parts 326
problem solving 377
settings 362
status bar 348
temporary error 378
troubleshooting 345
HP Fast InfraRed Connect
about 179
problem solving 302
HP LaserJet Resource Manager 86
HP support services 3
HP TonerGauge 193
HP Web JetAdmin 83
humidity, operating environment 419
I
I/O buffering 478
I/O menu 457
information menu 424
infrared
printing with 179
problem solving 302
installing software
Windows 3.1x 73
Windows 9x, NT 4.0, and Windows 2000 72
J
jam recovery 453
JetDirect EIO 310
JetSend, installing 78
job accounting 369
Job Retention 166
L
labels, specifications 403
laser statement for Finland 512
LaserJet Resource Manager 86
LED functions
518
HP Digital Copy 359
LEDs, status interpretation 60
letterhead paper, loading 134
loading
automatic document feeder 364
flatbed 366
M
Macintosh
Job Retention 166
LaserJet Utility 81, 85
LaserWriter 8 driver 80
PPDs 80, 308
printer driver 66
problem solving 305
software 74, 80
mailbox
operating modes 106
maintenance
cleaning page 199
cleaning the printer 197
HP Digital Copy 373
kit, ordering 50
manual feed 156
mass storage
installing 479
material safety data sheet 502
media
See paper
memory
about 27
adjusting settings 476
allocated to languages 476
determining requirements 470
expandable 419
I/O buffering 478
installing 471
resource saving 476
verifying installation 475
Memory Enhancement technology (MEt) 27
menu map, printing 59, 317
menu tabs
HP Digital Copy 349
messages 226
mopying
See also printer collation 146
multiple pages on one sheet 152
N
network problem solving 300
network software
about 83
Web JetAdmin 63
n-up printing 152
519
O
online help, using 227
operating instructions
HP Digital Copy 346
options 37
OS/2 printer drivers 70
output bin
selecting 101
P
paper
blank back page 151
custom or heavy stock 143
different first page 149
letterhead or preprinted, loading 134
loading
tray 1 89
tray 2 and 3 93
tray 4 (2000-sheet) 98
tray 4 and 5 (2x500-sheet) 93
multiple pages on one sheet 152
output
face-up bin 105
options 106
standard bin 103
prepunched 134
printing special 134
selecting by size and type 157
selecting output location 101
source 89
weight equivalence table 400
See also Tray
paper handling
menu 427
options 28
paper jams
5-bin mailbox with stapler 219
7-bin tabletop mailbox 219
8-bin mailbox 219
clearing 202
duplexer 213
envelope feeder 211
fuser area or left door 218
output areas 217
repeated 224
right door 205
top cover area 215
tray 1 204
tray 2 and 3 206
tray 4 209
tray 4 and 5 (2x500-sheet) 207
paper specifications 390– 411
card stock or heavy paper 410
envelopes 406
520
HP Digital Copy 370
labels 403
transparencies 405
parts and locations 35
PCL fonts, selecting 485
PCL printer commands 486
PostScript Level 3 emulation
See PS
power
consumption 417
PowerSave mode 417
requirements 418
PPDs, Macintosh 308
preprinted paper, loading 134
prepunched paper, loading 134
preventive maintenance kit 190
ordering 50
print quality menu 435
print quality problem solving 254
print servers 30
printer
configuration 32
features 26
parts location 35
specifications 412
printer collation (mopying) 146
printer driver
about 66
accessing windows drivers 75
AutoCAD 70
blank back page 151
choosing 77
different first page 149
features 146
help 77
included 67
Macintosh 66
Macintosh PPDs 308
multiple pages on one sheet 152
obtaining most recent 70
OS/2 and WordPerfect 5.1 70
PPDs 67
RIP ONCE 147
saving setup information 147
selecting paper by size and type 157
watermark 148
printer language
about 28
allocating memory 476
Printer Maintenance Kit 190
printing menu 439
private/stored jobs menu 423
problem solving
about 200
521
checklist 262
common problems 267
HP Digital Copy 377
HP Fast InfraRed Connect 302
Macintosh 305
network and I/O port 300
paper jam locations 203
paper jams 202
print quality 254
PS errors 298
repeating paper jams 224
Proof and Hold jobs 170
PS 67
Q
quick copy 167
R
resets menu 465
Resolution Enhancement technology (REt) 26
Resource Manager, HP LaserJet 86
RIP ONCE
about 147
hard disk 48
S
service and support information 380
settings
HP Digital Copy 362
7-bin tabletop mailbox
problem solving 290
size of printer 412
software
about 62
Apple LaserWriter 8 driver 80
JetSend 78
LaserJet Resource Manager 86
LaserJet Utility 81, 85
Macintosh 74, 80
network 83
obtaining most recent 70
PPDs 67
typical or custom install 71
Web JetAdmin 83
Windows 3.1x 73
Windows 9x, NT 4.0, and Windows 2000 72
speed, printing 419
stapler, clearing jams 222
status bar
HP Digital Copy 348
storing jobs 176
supplies, ordering 42
support services 3
T
temperature, operating environment 419
522
temporary error
HP Digital Copy 378
toner cartridge
checking toner level 192
life expectancy 192
limited warranty 385
managing 191
printing with low toner 194
resetting HP TonerGauge 193
storage 191
TonerGauge 193
transparency, specifications 405
Tray 1
clearing paper jams 204
customizing (modes) 154
loading 89
manual feed 156
problem solving 280
Tray 2 and 3
loading 93
paper jam 206
problem solving 280
Tray 4 (2000-sheet)
loading 98
paper jams 209
problem solving 281
Tray 4 and 5 (2x500-sheet)
loading 93
paper jams 207
problem solving 280
troubleshooting
HP Digital Copy 345
See problem solving
2000-sheet input tray, loading 98
two-sided printing 117
V
variable fusing mode 160
VCCI statement (Japan) 510
W
warranty statement 381
watermark 148
Web JetAdmin 83
installing 63
web servers, supported 83
weight of printer 416
Windows
Job Retention 166
Windows 3.1x, installing software 73
Windows 9x, NT 4.0, and Windows 2000,
installing software 72
WordPerfect 5.1 printer driver 70
World Wide Web support 3
523
wrinkled envelopes 260
Y
Y power cord
installing 341