MYOB EXO Business
Release Notes
2016.1
Contents
Introduction
1
What’s New in this Release? .................................................................... 1
Installation
2
Pre-Install Requirements .......................................................................... 2
Database Server ...................................................................................................... 2
Client Workstation .................................................................................................. 3
Other Requirements ............................................................................................... 3
Installing MYOB EXO Business .................................................................. 4
Post-Installation ..................................................................................... 11
Logging in to EXO Business ................................................................................... 11
Installing EXO Business Services ............................................................. 12
Setting up the Services ......................................................................................... 15
New Features
17
Important Upgrade Notice ..................................................................... 17
Updates to Non Accounts ....................................................................... 17
Active Flag ............................................................................................................. 17
Restricting the Ability to Convert Non Accounts .................................................. 17
Composite Business Alerts ..................................................................... 18
Deposits on Sales Orders in EXO POS ..................................................... 19
Documents on Works Orders ................................................................. 20
Line Ordering on Subscriptions............................................................... 20
Resolved Issues
21
EXO Business Core .................................................................................. 21
EXO Job Costing ...................................................................................... 23
EXO Intercompany.................................................................................. 23
EXO CRM ................................................................................................ 24
Known Issues
25
Appendix 1: Profile Settings
27
Introduction
What’s New in this Release?
The 2016.1 release is focussed on addressing items most requested by users and
implementers of the EXO Business system. Some of these are entirely new features to
the system; others are sometimes subtle but valuable changes aimed at further
improving the efficiency of existing functionality or removing complexity. The changes
are not localised; rather, they are across the scope of the entire EXO Business suite
with circumspect changes in almost every area including Job Costing, CRM,
Subscriptions, Serviceable Units, Enhanced POS and the Intercompany module.
The purpose of this document is to provide essential information on the installation
and use of this release:





The Installation section provides an overview of the installation process,
including pre-installation requirements and post installation steps.
The New Features section describes all new features introduced in this release.
The Resolved Issues section describes all issues that have been addressed by
this release.
The Known Issues section details any issues in this release that have been
identified as requiring attention.
The New Profile Settings appendix at the end of this document summarises all
changes to EXO Business profile settings included in this release.
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Installation
Pre-Install Requirements
Minimum system requirements for PCs running MYOB EXO Business components are
detailed below. Full details of requirements and supported operating systems for
MYOB EXO Business are available on the Minimum System Requirements page on the
MYOB website.
The performance of the EXO Business system is not assured if these requirements are
not met. Similarly, performance cannot be assured if the EXO Business system is
installed on a server that is already under load from other processes, or a RDBMS that
is not suitable for the organization’s volume of data (see “SQL Express“ on page 3).
Database Server
Any server where an MYOB EXO Business database is installed should meet the
following minimum requirements:








Windows Server 2008, Windows Server 2012
The latest Service Pack for the Windows operating system
Intel Pentium® 4 2.4Ghz processor (or equivalent)
2 GB RAM
20 GB of hard disk space + 10 MB per user
Microsoft Data Access Components (MDAC) 2.8 or later
A supported version of Microsoft SQL Server:
o Microsoft SQL Server 2008 R2/SQL 2008 R2 Express Edition
o
Microsoft SQL Server 2012/SQL 2012 Express Edition (however, see the
Known Issue on page 26).
o
Microsoft SQL Server 2014/SQL 2014 Express Edition
The latest Service Pack for the version of SQL Server you are using
MYOB EXO Business 2016.1 works best on Microsoft SQL Server 2014 (version
12.0.2495.0) Standard or Enterprise editions.
SQL Server
Microsoft SQL Server must be present on the EXO Business Database Server. If you
want to use a specific edition of SQL Server, make sure it is installed before running the
Installation Wizard. If SQL Server is not installed, the EXO Business Installation Wizard
can install SQL Server 2008 R2 SP1 Express Edition (SQL Express) as part of the
installation process (see page 7). Whichever version of SQL Server you use, it must be
set up to use Mixed Mode authentication.
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Installation
The blank and demo databases supplied with EXO Business have their compatibility
levels set to “SQL Server 2008 (100)”. When upgrading from a previous version of EXO
Business, database compatibility levels are updated automatically as follows:


SQL Server 2008 and later databases are set to compatibility level 100.
Older versions of SQL Server are not updated.
See the following web page for information on compatibility levels:
http://msdn.microsoft.com/en-us/library/bb510680.aspx
SQL Express
SQL Express may not be suitable for businesses with many users. SQL Express has limits
on the amount of RAM and number of processors it can use, which affects the number
of concurrent users that the EXO Business database can support. See the following
MSDN article for more information:
http://msdn.microsoft.com/en-us/library/cc645993.aspx
Client Workstation
Any client workstation running the MYOB EXO Business application modules should
meet the following minimum requirements:





Windows 7 Enterprise, Windows 7 Professional, Windows 7 Ultimate,
Windows 8
The latest Service Pack for the Windows operating system
Intel Pentium® 4 1.3 GHz processor (or equivalent)
Hard disk space as required for the operating system
16-bit colour, 1024×768 screen resolution
Other Requirements
Certain features of MYOB EXO Business require one or more of the following:



Internet access
Microsoft Internet Explorer 7.0 or later
Adobe® Acrobat Reader 7.0 or later
Microsoft Office connection requires Microsoft Word/Excel 2010 to 2013.
Contact synchronisation requires Microsoft Outlook 2010 to 2013.
MYOB EXO Business 2016.1 requires ExonetLib.dll version 2016.1.0 or later. Version
2016.1.0 is included with this release.
When installing manually on 64-bit operating systems, the file RwEasyMAPI64.exe
must be copied from the Supporting Files\RapWare folder of the EXO Business DVD to
the install directory. Register this file by running RwEasyMAPI64.exe /regserver
from a command prompt.
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Installation
Installing MYOB EXO Business
Note: Before you install this release, we recommend you take the precaution of
backing up your data. Ensure there are no EXO Business modules running,
locally or on your network.
To perform the installation:
1.
Insert the MYOB EXO Business CD and select Install MYOB EXO Business on the
Install tab. If the install menu does not run automatically, run the
ExoBusinessInstaller.exe program in the Supporting Files directory of the CD.
2.
Click Next on the Welcome screen.
3.
Read the licence agreement, then select I accept the agreement and click Next.
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Installation
4.
Select the country you are based in and click Next.
Note: Your selection here affects certain country-specific default settings that are
set up during the install, e.g. tax rates and banks.
5.
Select the components to install. Choose from:






MYOB EXO Business Application Modules
Documentation files
EXO Business utilities
A blank “live” MYOB EXO Business Database
A pre-configured demonstration database
EXO Business Common Files
Click Next to continue.
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Installation
6.
If you chose to install the MYOB EXO Business Application Modules, click
Browse to choose the directory where you want to install the program files,
then click Next.
7.
If the MYOB EXO Business Common Files are not installed on this PC, click
Browse to choose the directory where the Common Files are located, then click
Next.
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Installation
8.
If you chose to install the MYOB EXO Business Database components, you must
specify where to install the database:

To install on an existing SQL Server instance, select the instance and enter
a user ID and password for that instance.

To create a new instance for the installation, select New SQL Server
instance on this computer, then click Browse to choose the location of
the new instance. This will install SQL Server 2008 Express Edition.
Note: See the Known Issues section on page 23 for information on the install prerequisites for SQL Server 2008 R2 SP1.
Click Next.
Note: The installer may appear unresponsive while it tries to detect SQL Server
instances on the PC (this process may take a minute or more). Do not cancel
the installer; simply wait until the detection operation is complete.
If you select to install a new instance of SQL Express, the logon details for the
new instance will be:

Username: sa

Password: $ExoAdmin7000
You will need to supply these details when migrating data, or if you want to
connect to the SQL Express instance for any other reason.
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Installation
9.
Click Browse to choose where the MYOB EXO Business shortcuts should be
located in the Windows Start menu, then click Next.
10. If you want to create a desktop icon or Quick Launch icon for MYOB EXO
Business, tick the relevant box(es), then click Next.
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Installation
11. The installation is ready to begin. Review the details and click Install to
proceed. If you need to change any details, click Back to return to the previous
screen and change your selections.
12. The installation progress is displayed.
Note: During installation, other windows may appear if SQL Express is being
installed.
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Installation
13. If you chose to install the application modules but not the database
components on this PC, you must enter the details of the database once the
installation has completed. Click Test Connection to check that the details you
have entered work. If the test passes, click Next.
Note: Once a computer successfully connects to the database, a Computer profile
is created for it in EXO Business Config.
14. The installation is now complete. Choose what to do next and click Finish:

Run MYOB EXO Business to explore the demonstration database.

Run the Configuration Assistant to set up your new MYOB EXO Business
database.

Return to Windows.
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Installation
Post-Installation
Once MYOB EXO Business software is installed, it must be configured for use.
Optionally, data can be migrated into the EXO Business system from another MYOB
product. The configuration and migration processes are detailed in the MYOB EXO
Business Implementation Guide.
Logging in to EXO Business
New MYOB EXO Business databases are installed with one or more default user
accounts. When logging in to EXO Business for the first time, you must supply the
following login details.
For a new blank database (EXO_LIVE):


Default admin user = ExoAdmin
Default admin password = ExoAdmin
For the demonstration database (EXO_DEMO):




Default admin user = ExoAdmin
Default admin password = ExoAdmin
Default demo user = demo
Default demo password = DEMO
Note: Passwords are case-sensitive.
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Installation
Installing EXO Business Services
Once the EXO Business system is set up, you can install supporting services for the EXO
API and EXO Email Service using the EXO Business Service Setup Wizard, EXO Business
Services Installer.msi. This installer is supplied with the main EXO Business installer. It
must be run on a server that already has EXO Business installed on it, and must be run
from an account with administrative permissions.
To perform the installation:
1.
Double-click on the installer to run it. The welcome screen appears:
2.
Click Next. The MYOB EXO End User Licence Agreement is displayed:
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Installation
3.
Tick I accept the terms in the Licence Agreement and click Next to continue.
4.
Select which components to install. Choose from:

The EXO API Service

The EXO Messaging Service
Note: The API configuration utilities are always installed (see “Setting up the
Services” on page 15).
5.
The install location is displayed at the bottom of the window. Click Browse to
choose a different location if necessary.
6.
Click Next. You are now ready to install the EXO Business services.
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Installation
7.
Click Install to being the installation. The progress of the installation is
displayed:
8.
Once the installation is complete, click Finish to close the wizard. You can
choose to open the EXO Business Service Configuration utility to set up details
of the EXO API services.
Note: The EXO Business Service Configuration utility is installed in the same
location as the EXO API services. You can run the utility
(MYOB.ED.EXO.Cloud.ServiceConfig.exe) from this location at any time.
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Installation
Setting up the Services
The EXO Business services must be set up for each EXO Business database connection,
using the MYOB EXO Business Service Configuration utility. This utility,
MYOB.ED.EXO.Cloud.ServiceConfig.exe, can be run immediately after installation, or
you can open it from the EXO services install directory at any time.
Note: All setup must be performed on the server that the EXO Business services
are installed on, using an account with administrator privileges.
The utility displays configuration settings for the following services:


EXO API Configuration
o API Services – this is the main EXO API service.
o API Provider Services – this service connects the EXO API to the online
relay. This service is only needed this if you want to communicate with
the EXO API remotely.
EXO Business Alerts Configuration
o Message Services – this is the EXO Business messaging (email) service.
To configure an API service, select an EXO Business database connection, then click the
relevant Add Service button. For the API Service, you must also enter a Base URL,
which is the location and port the API is accessible on (the default should be suitable in
most cases, unless you want to use a different directory and/or port).
Note: For local API access, ensure that your firewall is configured to allow the
relevant ports, services and/or applications.
To validate that the EXO API has been successfully installed and set up, navigate to the
Base URL in a web browser or REST client to see a list of available endpoints.
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Installation
The configuration process for the messaging service is slightly different; where the API
services create a separate instance for each EXO Business database connection, the
messaging service has a single instance, which can have multiple connections to it.
To install the messaging service instance, select a database connection and click Add
Connection. This adds the service and sets up a connection to the selected database.
To add new connections, select them from the EXO Connection dropdown and click
Add Connection.
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New Features
Important Upgrade Notice
The Exonetlib.dll DLL has been updated in this release to remove external
dependencies and reduce the size of the DLL. When upgrading manually, make sure to
install and register the upgraded DLL—its version number should be 2016.1.0 or later.
Updates to Non Accounts
Active Flag
A new Active flag is available on the Non Account Details window:
This flag works in the same way as the Active flag on Debtor and Creditor accounts; if
the flag is unticked, then the account is inactive, and will not appear on search
windows.
Restricting the Ability to Convert Non Accounts
A new User-level profile setting is available to control users’ ability to convert Non
Accounts to Debtors or Creditors. When the Allow conversion of non-accounts to
Debtor or Creditor accounts setting is unticked, the Convert to Debtor and Convert to
Creditor buttons on the Non Account Details window are disabled. Also, when
converting an Opportunity to a Sales Order in EXO CRM, users are not asked if they
want to convert the Non Account on the Opportunity to a Debtor.
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New Features
Composite Business Alerts
This release adds the ability to create complex Business Alert rules that reference
other rules.
The Active checkbox on all rules has been replaced with a dropdown, containing the
following options:



Active – the rule will be applied to the selected event whenever it occurs.
Inactive – the rule will not be applied.
Sub Rule – the rule will be applied when it is used as part of a composite rule. If
it is not part of a composite rule, it will not be applied.
A new “Composite (list)” type is available in the Rule Type dropdown when adding a
new Business Alert. If this type is selected, the event conditions are replaced with a
table where you can add existing Business Alerts and specify how they should be used
together:
Click Add Rule to select an existing rule to add to the composite rule. You can select
any rule for the same event as the composite rule that has its status set to “Sub Rule”.
The Operator column lets you determine whether the selected rules should be
evaluated with and AND or and OR condition, e.g. if rules A, B and C are all added with
the AND operator, the composite rule will be triggered if all three are triggered; if the
rules are added with an OR operator, the composite rule will be triggered if any one of
them is triggered.
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New Features
Deposits on Sales Orders in EXO POS
EXO POS now allows deposits to be entered on Sales Orders when using the shopping
cart functionality.
Note: The shopping cart is available as part of EXO POS Advantage, which is a
separately licensed add-on to EXO POS.
When processing the sale through the shopping cart, if any of the lines are marked as
“Order”, a new Deposit column will be available on the payment screen:
This column can be set to “Yes” to indicate that a payment line is a deposit on the
order. When the Sales Order is saved, the payment will be recorded as a deposit:
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New Features
Documents on Works Orders
The Works Orders window now has a Documents tab:
This tab behaves in the same way as the Documents tabs that are available on other
records. You can add and remove documents using the standard document toolbar
buttons, and you can attach a document by dragging and dropping it onto the
Documents tab.
Line Ordering on Subscriptions
It is now possible to control the order of line items on subscriptions. New arrow
buttons are available on the Subscriptions window to move line items up or down:
MYOB EXO Business 2016.1 Release Notes
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Resolved Issues
EXO Business Core
Service Request ID
Description
127043737215 126783397985
Originally resolved in EXO Business 2015.5.1
The Generate Credit right-click menu option on the Transactions tab of
the Debtor Account Details window did not create a stock transaction to
put the item back into stock on hand, as it was incorrectly processing it
as a credit for a job proforma invoice. This has been resolved.
14412592512 14351984481
14351984573 14351984567
14351984561 14351984549
14351984535 14351984521
14351984497 14351984481
12373995217 125014104018
116264485851 12364823431
11186846746 11220411631
11184069761
127194475338 127194475221
This release adds an “<All Branches>” option to the Branch dropdown
on the Direct Debits window:
11803439395 111939667414
12700864671 11893574491
11799532561 11613472532
11993539759 11965022036
15073330633 111400765381
15005906264
This release addresses issues with the Variable Cost function of Stock
items:
111689051292 111528117776
117883964111 121130678591
126631146848 126631146861
126631146888 126631146912
126631146833 126631146874
126631146925
The mailshot function on the Invoice Batch Printing window did not use
the invoice form file logic; it always used Invoice.clf, instead of
Invoice1.clf, Invoice2.clf, etc. as appropriate. This has been resolved.
114492956835 114472037891
114472037904 114472037917
114472037929 114472037941
114472037953 114472037965
114472037977 114472037989
114472038001
When a .SAM report was saved from the Sales Analysis Designer, if the
report included an In List filter of string values, extra quote marks were
added around the values, which meant that the report returned no data
when run. This has been resolved.
 The Variable Cost function was only available in Debtors invoicing
and EXO POS; this release adds the function to Sales Orders.
 The Variable Cost function did not work for freight lines where
freight was a Variable Cost item. This has been resolved.
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Resolved Issues
11986061645 11285627030
11285627110 11944007881
12232347031 12995696679
114995966216 114810018764
The Inwards Goods Costing window did not update the Sup Price
column when a discount was applied. This has been resolved.
14719339707 14428321001
11573886228 11561970537
On the Transactions tab of the Stock Item Details window, right-clicking
on a transaction and selecting View Source Transaction did nothing if
the transaction was a Works Order transaction. This has been resolved.
114995966216 114810018764
This release adds the ability to show a Sup Price FOREX amount in the
summary bar at the bottom of the Inwards Goods Costing window.
18462630037 16749762871
When performing a bank reconciliation, the prompt for allocations only
appeared when processing a refund. This has been resolved; the prompt
now appears for positive and negative transactions.
127869146136 128305558701
127733788861
When using the Integrated Cashbook in a company that uses foreign
currencies, the GST rate column was mislabelled Ex Rate. This has been
resolved.
-
When checking for pending applications in Bank Feeds, the error
“Unable to load bank feed data due to invalid login information.
Unauthorized to access this Bank Feed error 404.” always appeared if
there were no applications pending. (The error did not occur once an
application had been entered.) This has been resolved.
-
Negative stock checks on Sales Orders ignored the location(s) on order
lines and only used the header location, which could result in incorrect
negative stock warnings if the locations differed. This has been resolved.
-
Some of the error messages that can appear on the Sales Orders
windows have been re-worded to make them more descriptive of the
problem that triggers them.
-
When entering a Creditors Invoice, if the selected Creditor account has
its Default Invoice Mode set to “GL” and a default GL code specified,
then the GL code would be automatically populated on the Creditor
Invoice Entry window. In previous versions, this auto-population would
occur for the first line on the invoice only; as of this release, the default
GL code is now populated automatically for all lines added to a Creditor
Invoice.
-
When creating transactions in the Integrated Cashbook, if the Enforce
transaction period dates during invoice entry profile setting was set to
“Do not Enforce”, transactions with a date outside the range of the
selected period would have their period changed to a period within the
specified date range, i.e. the system behaved as though the profile
setting was set to “AutoEnforce”. As this happened after any validation
had taken place, it was possible to post a transaction to a locked period.
This has been resolved.
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Resolved Issues
EXO Job Costing
Service Request ID Description
12138661472
12137672912
12352737621
17475755241
16933645116
12676494441
111821902431
114730137754
127150997184
13721546961
The Serviceable Units search window now includes an option to exclude inactive
units:
18848223214
111741361184
17993841101
When the Prevent processing to negative stock levels profile setting was
enabled, negative stock checks on jobs only looked at individual lines, and not
the job as a whole, which resulted in incorrect negative stock warnings in cases
where stock items were added and removed and the net effect was positive
stock. This has been resolved.
120687070584
119869557601
Converting stock items to a serialised output item in Job Costing generated the
error “Error ExistingSNQuery: Duplicate index name 'Filters'”. This has been
resolved.
EXO Intercompany
Service Request ID Description
112400868583
124254367911
122185905031
112389940631
15467655461
If a GL journal transaction from the previous financial year is entered into an EXO
Intercompany source database, and this transaction affects the profit or loss for
that year, then the previous year’s profit figure (retained earnings) in the balance
sheet needs to be adjusted by that amount.
18040257672
122023603501
17825794241
In some cases, Creditors invoice suspended batches in a source database were
entered into an incorrect period in the consolidated database. This has been
resolved.
When this transaction gets replicated to the consolidation database, it is inserted
into the period corresponding to the transaction date (the financial year may be
different in the consolidation database). If, when this transaction is inserted, it
corresponds to a prior year, it too needs to create a retained earnings
adjustment in that database; however, in previous versions, the system did not
do this. This has been resolved; retained earnings adjustments are now created
as they should be.
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Resolved Issues
EXO CRM
Service Request ID Description
11782247028
17965243131
12983805061
11770969611
This release adds the ability to restrict users’ access to the Convert to Debtor or
Convert to Creditor buttons on the Non Accounts window—see page 17.
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Known Issues
The following issues have been identified as requiring end-user attention in this
release.
Installation/Upgrade Issues


If you are using the MYOB EXO Business Installation Wizard to install an
instance of SQL Express, the following must be must be present on the PC:
o .NET Framework 3.5 SP1 – you can download this from:
http://go.microsoft.com/fwlink/?LinkId=120550
o Windows Installer 4.5 – you can download this from:
http://go.microsoft.com/fwlink/?LinkId=123422
o Windows PowerShell 1.0 – you can download this from:
http://go.microsoft.com/fwlink/?LinkId=120552
Due to security settings imposed by Windows, CHM Help files cannot be viewed
from a remote location—this means that you can only view the EXO Business
CHM Help files if they have been installed on the local PC. See Microsoft
Knowledge Base article 892675 for more information on this issue and
suggested workarounds. (This issue does not apply if you are viewing online
Help files on the EXO Business Education Centre.)
Demo Data Issues
The stored procedure SP_DEMO_DATA_DATE_UPDATER, which updates the data in
demo databases to the current date, was updated in EXO Business 8.4. This stored
procedure is only available in the EXO_DEMO database, which means that any existing
demonstration databases used by partners will not be able roll their demo data
forward; these databases will need to be re-created based on the updated EXO_DEMO
database in order to use the updated SP_DEMO_DATA_DATE_UPDATER procedure.
Job Costing Resource Issues
When a resource allocation is created, an Activity for the relevant staff member is
automatically created in the EXO Business system; however, if the resource is not
associated with a staff member, the Activity will not appear on the Activity Search
widget on the Task Scheduler tab.
As a workaround, a dummy staff account can be created to associate non-staff
Resources with.
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Known Issues
SQL Server 2012 Issues
All versions of SQL server 2012 exhibited a subtle, but now well-known change in
default behaviour with regard to identity or auto number sequences. In MYOB EXO
Business, this would be experienced as an unexpected anomaly where number
sequences could apparently spontaneously jump by increments of 1000 if the SQL
server was restarted.
This behaviour was reversed in SQL server 2014, but no known solution exists for
completely preventing this behaviour in any versions of SQL server 2012, other than to
upgrade to SQL server 2014 to completely eliminate the potential for this issue to
occur.
SQL Server 2008 R2 prior to SP3
MYOB EXO Business uses a SQL Server feature called Common Language Runtime
Integration. This feature was disabled by default in versions of SQL Server 2008 R2
prior to Service Pack 3. If this feature is not enabled, users may encounter the
following error during the upgrade process:
Updating server configuration: 'clr enabled'
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Appendix 1: Profile Settings
The following profile settings have been added or modified in this release.
Name
Profile Name
Allow conversion of nonaccounts to Debtor or Creditor
accounts
CRM_CANCONVERT_PROSPECTS User
MYOB EXO Business 2016.1 Release Notes
Level
Description
Default
Refer
If this setting is disabled, users will not be able to convert Non Accounts
to Debtors or Creditors.
Enabled
page 17
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