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HP OpenView Network Node Manager

Quick Start Installation Guide

For Windows® operating systems

Manufacturing Part Number : T2490-90022

July 2004

© Copyright 1993-2004 Hewlett-Packard Development Company, L.P.

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Hewlett-Packard makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be held liable for errors contained herein or direct, indirect, special, incidental or consequential damages in connection with the furnishing, performance, or use of this material.

A copy of the specific warranty terms applicable to your Hewlett-Packard product can be obtained from your local Sales and Service Office.

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Copyright Notices.

© Copyright 1993-2004 Hewlett-Packard Development Company, L.P.

No part of this document may be copied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard

Company. The information contained in this material is subject to change without notice.

Contains software from AirMedia, Inc.

© Copyright 1996 AirMedia, Inc.

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1. Installing the Software

Task 1: Checking System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Task 2: Completing Pre-Installation Steps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

General Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Paging File Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

TCP/IP Service Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Microsoft SNMP Agent Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

IPX Service Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

DHCP Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Web Browser Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Web Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Microsoft Terminal Services--Optional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Task 3: Installing Network Node Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Upgrade Installations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Installing Network Node Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Installing NNM using Microsoft’s System Management Server (SMS) . . . . . . . . . . 24

Task 4: Running Network Node Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Task 5: Registering Your Network Node Manager Product. . . . . . . . . . . . . . . . . . . . . . 27

Before Installing Your Permanent License Password. . . . . . . . . . . . . . . . . . . . . . . . . 27

Obtaining and Installing a Permanent License Password . . . . . . . . . . . . . . . . . . . . . 28

Task 6: Configuring Network Node Manager for the Web. . . . . . . . . . . . . . . . . . . . . . . 29

Running NNM on the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

If NNM is Installed, but not a Web Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Uninstalling Network Node Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Where to go Next.... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

5

6

Support

Please visit the HP OpenView web site at: http://openview.hp.com/

There you will find contact information and details about the products, services, and support that HP OpenView offers.

You can go directly to the HP OpenView support web site at: http://support.openview.hp.com/

The support site includes:

• Downloadable documentation

• Troubleshooting information

• Patches and updates

• Problem reporting

• Training information

• Support program information

7

8

1

NOTE

Installing the Software

This guide will help you install HP OpenView Network Node Manager on a computer using a Windows® operating system.

Installation procedures for NNM Starter Edition and NNM Advanced

Edition are the same. Throughout this document, references to “NNM” should be taken to include either edition.

There are several tasks to complete during the installation process:

• Match your system’s setup to the NNM minimum requirements.

• Complete any necessary pre-installation steps.

• Install the NNM software.

• Run the NNM software.

• Obtain a permanent license password for your NNM software.

• Configure NNM to access the HP OpenView Web interface.

Once you have successfully installed NNM, refer to the last section in this guide, for “where-to-go-next” information on configuring and using your NNM product.

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9

Installing the Software

Task 1: Checking System Requirements

Task 1: Checking System Requirements

Before starting, you or your system administrator should check that your system meets the minimum hardware and software requirements.

Refer to the Release Notes for system requirements information. You can access the Release Notes from the CD. The Release Notes are in the

README.html

file

Before installing this product, you should read the Release Notes for information about supported configurations. Point your web browser to the README.html file in the top directory of the CD-ROM labeled “cd 1 of

2”.

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Chapter 1

Installing the Software

Task 2: Completing Pre-Installation Steps

Task 2: Completing Pre-Installation Steps

To ensure that all products installed on your system run compatibly and efficiently with NNM, there are several preparatory steps you need to do before you actually install the NNM Advanced Edition or NNM Starter

Edtion product.

General Configuration

1. If your system has other HP OpenView products installed on it, refer to the HP OpenView Network Node Manager Migration Guide. This guide describes which HP OpenView products are compatible with the version of NNM that you are now installing.

2. If you have an older version of NNM already installed on your system, refer to the HP OpenView Network Node Manager

Migration Guide before proceeding. That guide describes how to migrate from your current NNM version to the NNM version you just purchased.

3. Make sure that you have the required Service Pack installed.

4. Install the products described in the remainder of this task section.

Some of these products must be installed before you install NNM, while others are optional or not relevant to your network’s environment.

• Paging File setup...depends on your network environment

• TCP/IP Service installation...required

• Microsoft® SNMP Agent installation...required

• IPX Service installation...optional

• DHCP setup...depends on your network environment

• Web browser installation...required

• Web server installation...required

• Microsoft data access components check...required

• Microsoft Terminal Services...optional

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Task 2: Completing Pre-Installation Steps

12

Paging File Setup

If you will be managing more than 250 nodes on your system, you should increase the initial size of your system’s paging file. If necessary follow these steps (minor differences between Windows versions are called out):

1. In the Start menu on the Windows operating system task bar, click the Control Panel item. (On Windows 2000, click

Settings:Control Panel

)

2. In the Control Panel, double-click on the System item.

3. In the System Properties dialog box, select the Advanced tab, then click the Performance Settings button. (On Windows 2000, use the

Performance Options...

button)

4. In the resulting dialog box on Windows XP and Windows 2003, select the Advanced tab, then click the Virtual Memory:Change...

button. On Windows 2000, simply click the Change... button.

5. Select your primary drive, and enter your new settings. Calculate an additional 3 MB of paging file size for each set of 250 nodes you need to manage. Click the Set button after adjusting the paging file of any drive.

6. Click OK on each successive dialog box to finish this task. In the end, you have a choice:

• Click the Yes button to establish the new paging file size by restarting the Windows operating system.

• Click the No button to go on to the next pre-installation task, install the TCP/IP Service.

TCP/IP Service Installation

TCP/IP services must be installed before the NNM product. If necessary, follow these steps (minor differences between Windows versions are called out):

1. In the Start menu on the Windows operating system task bar, click

Control Panel

(Windows 2000: Settings:Control Panel). Use the classic view on Windows XP and Windows 2003.

2. In the Control Panel, double-click on the Network Connections icon (Windows 2000: Network and Dial-Up Connection icon). You must be connected to the network before proceeding to the next step.

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Task 2: Completing Pre-Installation Steps

3. In the resulting dialog box, right-click the Local Area Connection icon and click on Properties. Look at the list. If Internet Protocol

(TCP/IP) does not appear, do the following: a.

Click the Install... button.

b.

Click the Protocol item.

c.

Click the Add button.

d.

Select Internet Protocol (TCP/IP), then click the OK button.

4. If prompted, insert the CD and click OK. This will depend on how your machine was originally set up.

5. In the Local Area Connection Properties dialog box at the

General

tab, make sure the Internet Protocol (TCP/IP) check box is selected, then select the Internet Protocol (TCP/IP) item and click the Properties... button.

6. In the Internet Protocol (TCP/IP) Properties dialog box, enter or verify the following items: a.

Make sure that the Use the following IP address option button is selected. Enter a valid IP address.

b.

Enter a valid subnet mask and verify that the subnet mask of your management station is correct.

c.

Enter a valid default gateway and verify that the gateway of your management station is correct.

d.

Make sure that the Use the following DNS server addresses

option button is selected. Enter a valid preferred

DNS server address and if applicable an alternate DNS server address.

e.

Click the Advanced button, and verify the IP Settings tab fields.

f.

Select the DNS tab, verify that DNS server addresses have been specified in the DNS Server addresses, in order of use field.

g.

Select the Append these DNS suffixes (in order) option button. Add the appropriate DNS suffixes, then complete the DNS suffix for this connection

, box and select the check box for

Register this connection’s addresses in DNS

.

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Installing the Software

Task 2: Completing Pre-Installation Steps

h. At the WINS tab, verify that the Enable LMHOSTS lookup check box is selected and the option button for Enable NetBIOS over

TCP/IP has been selected. Add a valid WINS address in the WINS addresses, in order of use:

box i.

Click OK in the Advanced TCP/IP Settings dialog box. Click OK in the Internet Protocol (TCP/IP) Properties dialog box.

Click Close in the Local Area Connection Properties dialog box.

7. Next, you must configure a primary Domain Name System (DNS) domain suffix related to your IP address (not the Windows XP operating system domain).

a.

Windows XP and Windows 2003: Right-click on My Computer

and select Properties. In the System Properties dialog box, select the Computer Name tab.

Windows 2000: Right-click on My Computer and select

Properties

. In the System Properties dialog box, select the

Network Identification

tab.

b.

Click the Change button (Windows 2000: the Properties button), then click the More... button. In the DNS Suffix and

NetBIOS Computer Name dialog box, enter a valid Primary DNS suffix of this computer

in the box. Select the Change primary DNS suffix when the domain membership changes check box.

c.

Click OK in each successive dialog box to finish this task. . Note the settings of the machine for verification in step 8.

In the end, you have a choice:

• Click the Yes button to establish the new settings by restarting the Windows XP operating system.

• Click the No button to go on to the next pre-installation task, install the SNMP Service.

8. You should verify that the node name from your DNS server and the

DNS name configured in the Windows operating system both match.

a.

Open a separate command window. At its prompt, type

ping nodename

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Task 2: Completing Pre-Installation Steps

where nodename is the system name. Verify that the IP address that was pinged matches the configured IP address noted earlier b.

At the command prompt, type

ping nodename.dns_domain

where dns_domain is the primary DNS suffix entered in step 7.

(If you chose not to restart you system in step 7, this step will produce a time-out message.) Verify that the IP address that was pinged matches the configured IP address noted earlier.

c.

Do steps 8a and 8b on another computer to validate that your

DNS is working correctly.

Microsoft SNMP Agent Installation

The Microsoft SNMP Agent (SNMP Service) must be installed before the

NNM product. If necessary, follow these steps (minor differences between

Windows versions are called out):

1. In the Start menu on the Windows operating system task bar, click

Control Panel

(Windows 2000: Settings:Control Panel).

2. In the Control Panel, double-click on the Add/Remove Programs applet.

3. In the Add/Remove Programs dialog box, click the Add/Remove

Windows Components

button.

4. The Windows Components wizard appears. Scroll down and select

Management and Monitoring Tools

. Click Details and select the

Simple Network Management Protocol

check box.

5. Click the OK button.

6. Click Next and wait while the wizard configures components.

7. When prompted, insert the Windows operating system CD and click

OK

.

8. In the Windows Components wizard, click Finish and remove the

CD.

9. In the Add/Remove Programs dialog box, click Close.

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Installing the Software

Task 2: Completing Pre-Installation Steps

IPX Service Installation

The NWLink IPX/SPX Compatible Transport (IPX) network software is an optional component of the Windows operating system, which you can install if you need to discover and monitor IPX nodes. Follow normal protocol installation steps. See “TCP/IP Service Installation” on page 12 for an example.

DHCP Setup

Users of the Dynamic Host Configuration Protocol (DHCP) need to ensure that their NNM management station is assigned the same IP address each time it runs NNM.

You can specify a range of IP addresses that your network is configured to assign dynamically for mobile devices. NNM keeps the map clean and the Alarm Browser list free of unnecessary messages about devices within this address range as they are repeatedly attached and detached from your network. See Managing Your Network with HP OpenView

Network Node Manager for more information.

Web Browser Installation

Many important NNM features are web-based, and require a web browser to be installed on the same system where NNM is installed.

Furthermore, the Java-based graphical interfaces require a Java plug-in

(JPI) for the browser.

Refer to the Release Notes for supported web browsers and JPI installation information. You can access the Release Notes from the CD.

The Release Notes are in the README.html file.

From the left pane of the Release Notes, double-click on Supported

Configurations

.

To install the browser, follow the instructions that came with it. Be sure to configure any web proxies according to the browser’s instructions.

Web Server

A web server product must be installed and running on the same system where NNM is installed.

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Task 2: Completing Pre-Installation Steps

Installing the Web Server

To verify that a web server product is installed, do the following:

1. In the Start menu, click Control Panel (Windows 2000:

Settings:Control Panel

).

2. In the Control Panel, double-click on the Add/Remove Programs applet.

3. In the Add/Remove Programs dialog box, click the Add/Remove

Windows Components

button.

4. The Windows Components wizard appears. Scroll down to the

Internet Information Services

(Windows 2003: Application

Server

). If this box is already selected, then the web server is already installed. If the web server is not listed, then do the following steps: a.

Windows 2000 and Windows XP: Select the Internet

Information Services (IIS)

check box.

Windows 2003: Select the Application Server check box.

b.

Click Next and wait while the wizard configures components. If prompted, insert the Windows operating system CD-ROM, and click OK.

c.

In the Windows Components wizard, click Finish and remove the CD.

d.

In the Add/Remove Programs dialog box, click Close.

Starting the Web Server

After the web server is installed, make sure that it is running. You can start it as follows:

1. In the Start menu on the Windows operating system task bar, click

Control Panel

(Windows 2000: Settings:Control Panel).

2. Double-click on the Administrative Tools icon.

3. Double-click on the Internet Information Services Manager icon.

4. Expand the Local Computer and Web Sites objects in the navigation panel.

5. Select the Default Web Site.

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Task 2: Completing Pre-Installation Steps

6. From the IIS Manager menu, click Action->Start.

7. Close the IIS Manager.

Microsoft Terminal Services--Optional

The Microsoft Terminal Services software is an optional component of the Windows 2000 operating system. Install this software if you want to connect to NNM on a Microsoft terminal server from a remote workstation through a terminal server client.

Follow these steps if necessary (minor differences between Windows versions are called out):

1. In the Start menu on the Windows operating system task bar, click

Control Panel

(Windows 2000: Settings:Control Panel).

2. In the Control Panel, double-click on the Add/Remove Programs applet.

3. In the Add/Remove Programs dialog box, click the Add/Remove

Windows Components

button.

4. The Windows Components wizard appears. Scroll down and select

Terminal Server Services

.

5. Click the OK button.

6. Click Next and the wizard guides you through the installation.

NOTE

If you install Microsoft Terminal Services in Application server mode, and if you do not use the Add/Remove installation program to install

NNM, then to ensure that NNM installs correctly, you need make sure that the Application install mode is enabled on the server. To do this, use the change user command. Refer to the Microsoft documentation for information on this command.

18

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NOTE

Chapter 1

Installing the Software

Task 3: Installing Network Node Manager

Task 3: Installing Network Node Manager

During installation, you will be asked if you want to start NNM’s automated discovery. You may want to consider installing your permanent license password before letting discovery proceed for the first time.

Read “Before Installing Your Permanent License Password” on page 27 for important considerations. If you are upgrading from NNM 6.41 or earlier, read Upgrade Installations below, instead.

Upgrade Installations

If you are not upgrading from NNM 6.41 or earlier, skip this section.

Upgrades from NNM version 6.41 and earlier require a new license password; you can not reuse the older license passwords. This creates a special situation for upgrade installations.

Read this section thoroughly to assure a smooth upgrade.

Before Installing Anything

If you are currently managing more nodes than your new permanent license will support, you should unmanage non-essential nodes down to the limit of your new license before installing either your new license password or the NNM software.

Otherwise, when your new permanent license password takes effect,

NNM will automatically unmanage nodes of its choosing to achieve the license limit. The resulting management domain may not be ideal, and require additional effort to manage or unmanage nodes.

To determine how many nodes you are currently managing, enter the following command in a command window::

%OV_BIN%\ovtopodump -l

From the output of this command, use the MANAGED NODES value to see if your new license will cover the number of nodes you are actually managing.

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Task 3: Installing Network Node Manager

If you need to make adjustments, see Managing Your Network with NNM for techniques to expand or limit your management domain, either automatically or interactively.

Before Installing the NNM Software

After you are sure that the node limit of your new license is adequate for your management domain, HP strongly recommends that you obtain and install your new license password before you install this software.

In the absence of a new permanent license password, NNM will start up with a temporary “Instant-On” license that has no upper limit on managed nodes.

CAUTION

During the time an unlimited temporary license is in effect, NNM could potentially discover and manage more nodes than your permanent license will ultimately permit, and thus inadvertently expand your management domain beyond its final extent.

In that case, when your permanent license takes effect, NNM will automatically unmanage nodes of its choosing to achieve the licensed level. The result would probably not match your original management domain, and it would require additional effort to restore it.

To avoid the issue just described, you must do one of the following:

• HP recommends that you install your new NNM license password

before installing the software, following the steps in “Before

Installing Anything” on page 19, “Obtaining Your License Password” on page 21, and“Pre-installing Your License Password” on page 21 .

This approach avoids any potential inconvenience.

If you decide to pre-install the NNM 7.x license password, you should plan to install the new software immediately afterward. Continuing to run NNM 6.x after installing your NNM 7.x license password can cause NNM to fail.

• If you decide not to pre-install your new license password, HP strongly recommends that you turn off automatic discovery before installing the new software. This prevents NNM from discovering a larger than intended management domain. After installing the new license password, you can restore automatic discovery.

20

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Task 3: Installing Network Node Manager

Follow these steps to turn off automatic discovery before software installation:

1. With Administrator privileges, run the following command:

%OV_BIN%\xnmpolling

2. Under IP Discovery, uncheck the Discover New IP Nodes box to disable automatic discovery.

You can then safely install your new NNM software and let it run with the temporary license. It will not automatically extend discovery beyond your current management domain.

Eventually, after installing your permanent license password, you can run xnmpolling as above, and checkmark the Discover New IP

Nodes

box to re-enable automatic discovery.

Obtaining Your License Password

If you already have your new license password, save it exactly as it was given to you , including puctuation, into a text file (for example,

C:/temp/my_pass.txt

). Then install the password as described in

“Pre-installing Your License Password” on page 21.

If you do not have your license password yet, you will have to obtain one.

To request a permanent license password, follow the instructions in the

NNM upgrade letter you received with the software. That document provides the information you need to access the password migration service at http://webware.hp.com. You will need the IP address of the computer you are upgrading.

After following the password migration instructions at http://webware.hp.com

, save the license password to a text file, exactly as it was given to you, including punctuation.

Pre-installing Your License Password

Install your new license password on an NNM 6.4x system as follows.

With Administrator privileges, execute the following command:

%OV_BIN%\ovnnmInstallLic license_file

For example:

%OV_BIN%\ovnnmInstallLic C:/temp/my_pass.txt

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Installing the Software

Task 3: Installing Network Node Manager

NOTE

Versions of NNM prior to NNM 7.0 can not display a license password for

NNM 7.0 and above. You can install the license as shown above, but until you install the new software, you can not display it in the conventional way. If necessary, you can view the license information in

<install_dir>\conf\license.key

Installing Network Node Manager

Follow these steps to install the product:

1. In the Start menu on the Windows XP operating system task bar, click Control Panel (Windows 2000: Settings:Control Panel).

2. In the Control Panel, double-click on the Add/Remove Programs applet.

3. In the Add/Remove Programs dialog box, click the Add New

Program s button.

4. Insert the first disk of your NNM media pack into the CD-ROM drive. Click on CD or Floppy button.

5. The Install Program from floppy disk or CD dialog box appears. Click

Next

.

6. Verify that the correct path is showing, and click Next.

The Install Shield wizard begins and guides you through all the necessary steps in the installation process.

7. In the Setup Options dialog box, choose the NNM installation you want to do (the following table describes each installation type):

Installation

Type

Typical

NNM Components

Installed

- executable program files

- background graphics

- online user manuals

Description about Installation Type

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Task 3: Installing Network Node Manager

Installation

Type

Remote

Console

NNM Components

Installed

See the manual, A Guide to

Distribution and Scalability

for Network Node Manager, for instructions on doing this installation.

Description about Installation Type

Your system will:

- have only HP OpenView Windows processes on it

- connect to a management server running the NNM common databases and background processes

Compact

Custom

- executable program files

Choose from:

- executable program files

- background graphics

- contributed applications

- SNMP MIBs

- SNMP RFC papers

- technical white papers

You can specify which NNM components you want to install.

8. Choose the installation type you want. The wizard then displays several graphics showing the progress of the installation.

When prompted, insert the second CD-ROM from your NNM media pack to continue.

9. If errors occur during the installation, the wizard will ask if you want to view the setup log file.

10. When the Setup Complete dialog box appears, the wizard has finished the installation. You are presented with the following options:

• Display the NNM Release Notes

• Start NNM immediately

If you are also installing HP OpenView Customer Views for NNM, do not choose “Launch NNM.” NNM should not be running when you install HP OpenView Customer Views for NNM. Choose the options you would like, then click Finish.

Chapter 1

23

Installing the Software

Task 3: Installing Network Node Manager

11. Remove the NNM CD from the CD-ROM drive.

12. If you also purchased HP OpenView Customer Views for NNM, install it now.

a.

Be sure that NNM is not running.

b.

Insert the HP OpenView Customer Views for NNM CD into the

CD-ROM drive. Follow the installation procedures outlined for the NNM installation. You will not be prompted to choose an installation type.

Installing NNM using Microsoft’s System Management

Server (SMS)

This section provides instructions on how to install HP OpenView NNM using Microsoft’s System Management Server (SMS). The setup.pdf

and setup.iss files at the root level of the NNM CD enable NNM to meet Microsoft BackOffice Certification requirements. This sections assumes that you are familiar with the general functionality of SMS.

Description of the files: setup.pdf

The package definition file for the NNM product.

setup.iss

Sample response file for the NNM silent installation.

This file used together with setup.pdf can provide unattended installation through SMS.

NOTE

If the flow of execution for your desired installation does not match the flow of execution when the sample setup.iss file was created, the silent installation will fail. Generally, you will need to create your own setup.iss

file for your specific system configuration. Please refer to the bullet item below (How to create a setup.iss file) for more details.

• How to create a setup.iss file:

1. Run setup.exe -r from Start->Run to install NNM with the -r option. The -r option causes setup.exe to automatically generate a response file (setup.iss) for the NNM silent installation. The setup.iss file is the record of your input to the

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Task 3: Installing Network Node Manager

installation prompts. After the interactive installation finishes, the setup.iss file is stored in the Windows folder (for example,

C:\WINNT

).

2. Copy the newly created setup.iss file from the Windows folder to the same directory as the setup.exe file. This will replace the setup.iss

sample file and will be used together with the setup.pdf

file provided to complete the silent installation.

• Miscellaneous notes about SMS installations:

When the sample setup.iss file was created, NNM was installed in the D:\Openview directory. Since NNM SDK was installed after

NNM runtime, the Install Shield log file name was

D:\OpenViewDeIsL1.isu

for NNM runtime, and

D:\OpenViewDeIsL2.isu

for the NNM SDK. If you are installing

NNM in another directory, or have different Install Shield log files

(*.isu), you need to change the setup.pdf files correspondingly to reflect the location of NNM installation, and the Install Shield log file so that the automated uninstall through SMS can run correctly.

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Installing the Software

Task 4: Running Network Node Manager

NOTE

Task 4: Running Network Node Manager

You may want to consider installing your permanent license password

before starting NNM for the first time. See “Before Installing Your

Permanent License Password” on page 27 for important considerations.

If you did not automatically launch NNM at the end of the installation process, you can use the following procedure to do so now.

1. First, start the background processes that support the NNM native graphical user interface (GUI), HP OpenView Windows. From the

Start

menu on the Windows operating system task bar, click

Programs:HP OpenView:Network Node Manager Admin:NNM

Services-Start

.

2. Next, start HP OpenView Windows. Select Programs:HP

OpenView:Network Node Manager Home Base

.

This launches the NNM Home Base, the command center for

Dynamic Views and for the Extended Topology features of NNM

Advanced Edition.

3. Each time you start the NNM GUI, it will encourage you to register your NNM product if you have not already done so. You have 60 days from the date of installation to complete this registration process

(described in “Task 5: Registering Your Network Node Manager

Product” on page 27).

4. Note that many NNM features are web-based. To use these features, see “Task 6: Configuring Network Node Manager for the Web” on page 29 for instructions on how to configure NNM to run within the

HP OpenView Web environment.

5. If you have purchased NNM Advanced Edition, at some point you will probably want to enable the Extended Topology functionality included with that product. See the Using Extended Topology manual for guidelines on how to proceed.

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Installing the Software

Task 5: Registering Your Network Node Manager Product

Task 5: Registering Your Network Node

Manager Product

Your NNM product includes a temporary “Instant-On” license password.

This lets you use the product for 60 days after you install it. Once you have installed NNM, you should obtain and install a permanent license password as soon as possible.

A permanent license password is required if you want to run NNM on a management station or collection station. No additional license password is needed to run NNM on a remote console. See the Guide to Scalability

and Distribution for details about remote consoles.

Before Installing Your Permanent License Password

In the absence of a permanent license password, NNM starts up with temporary “Instant-On” license that has no upper limit on managed nodes.

If you have been running NNM using the Instant-On license, you may be managing more nodes than your permanent license will support. You should unmanage non-essential nodes down to the limit of your permanent license before installing your new license password.

Otherwise, when your permanent license password takes effect, NNM will automatically unmanage nodes of its choosing to achieve the license limit. The resulting management domain may not be ideal, and require additional effort to manage or unmanage nodes.

To determine how many nodes you are currently managing, enter the following command in a command window::

%OV_BIN%\ovtopodump -l

From the output of this command, use the MANAGED NODES value to see if your permanent license will cover the number of nodes you are actually managing.

If you need to make adjustments, see Managing Your Network with NNM for techniques to expand or limit your management domain, either automatically or interactively.

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Installing the Software

Task 5: Registering Your Network Node Manager Product

Obtaining and Installing a Permanent License

Password

IMPORTANT

If you are upgrading from NNM 6.41, do not follow the procedure

described here. See “Upgrade Installations” on page 19 for special instructions.

To request a permanent license password, you need the following:

• The Entitlement Certificate, which contains the HP product number and order number.

• The IP address of the server.

• Your company or organizationinformation.

With that information in hand, proceed as follows:

1. Launch NNM’s License Password dialog in one of the following ways:

• Execute the %OV_BIN%\ovnnmPassword command from the command line.

• Restart NNM (ovw).

• Select Options:License Password from the NNM menu.

• From the Start menu, select Programs:HP OpenView->Network

Node Manager Admin->License Password

2. From the License Password dialog, click the Request License button to request your permanent license password.

3. Follow the on-screen instructions. When you are done, your new license password will have been installed.

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Installing the Software

Task 6: Configuring Network Node Manager for the Web

Task 6: Configuring Network Node Manager for the Web

In this task, you will configure NNM so that you can access it via the

Java-based HP OpenView Launcher interfaces. This lets you use certain web-enabled NNM features at remote workstations.

Note that these steps are not related to or required for you to use Home

Base or the Dynamic Views features of NNM.

Running NNM on the Web

1. If necessary, install your web server and web browser products.

2. If NNM is running, exit it.

3. Restart the NNM background processes. From the Start menu on the Windows operating system task bar, select Programs:HP

OpenView:Network Node Manager Admin:NNM Services-Start

.

4. Restart the HP OpenView NNM GUI. From the Start menu, select

Programs:HP OpenView:Network Node Manager

.

5. If necessary, start your web browser.

6. To access NNM via the HP OpenView Launcher GUI, use either method below:

• If NNM is running on your system, select the Tools:HP

OpenView Launcher

item from the NNM menu bar. The

Launcher window will appear.

• If NNM is running on a system other than yours, open up a web browser on your system. In the browser’s Location field, specify one of the following URLs (where hostname is the full domain name of your web server, such as mymachine.myco.com).

— For a system running a UNIX® operating systems: http://hostname:3443/OvCgi/ovlaunch.exe

— For a system running a Windows operating system: http://hostname/OvCgi/ovlaunch.exe

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Installing the Software

Task 6: Configuring Network Node Manager for the Web

If NNM is Installed, but not a Web Server

If your NNM system does not yet have a web server, see “Web Server” on page 16. Reinstall NNM after installing a web server. The reinstallation of NNM will properly configure it to use your web server product.

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Installing the Software

Uninstalling Network Node Manager

Uninstalling Network Node Manager

If you need to remove Network Node Manager or HP OpenView

Customer Views for NNM from your computer, follow these steps.

1. From the Start menu, select Programs:HP OpenView:Network

Node Manager Admin:NNM Processes-Stop

.

2. Once the dialog box confirms that the processes have stopped, from the Start menu select Uninstall Network Node Manager.

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Installing the Software

Where to go Next...

Where to go Next...

Once you have installed and licensed your NNM product, you will want to configure it to best meet your needs. Refer to Managing Your Network

with HP OpenView Network Node Manager for guidance about configuring NNM. The following table lists several sources that can help you get started using NNM. A more comprehensive list of information sources is provided in Chapter 3 of the printed manual, Managing Your

Network with HP OpenView Network Node Manager.

Type of

Information

Hewlett-Packard

Support

User

Documentation

Other Online

Documentation

Specific Sources

Go to the HP OpenView web site at the following URL: http://openview.hp.com

These are available in printed format, online format, or both.

- For document descriptions, refer to Chapter 3 of the printed manual, Managing Your Network with HP OpenView Network Node

Manager.

- To access these documents online, in the NNM menu bar select the

Help:Online Manuals

item.

- Online Help System: In the NNM menu bar, select the Help:Online

Help

item.

- Release Notes: These are accessible from the Start menu on the

Windows operating system task bar. Select Programs:HP

OpenView:HP OpenView Online Documentation:NNM Release

Notes

.

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