Installation guide

HP OpenView Network Node Manager
Quick Start Installation Guide
For Windows® operating systems
Manufacturing Part Number : T2490-90022
July 2004
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1. Installing the Software
Task 1: Checking System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Task 2: Completing Pre-Installation Steps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Paging File Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
TCP/IP Service Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Microsoft SNMP Agent Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
IPX Service Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DHCP Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Web Browser Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Web Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Microsoft Terminal Services--Optional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Task 3: Installing Network Node Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Upgrade Installations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing Network Node Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing NNM using Microsoft’s System Management Server (SMS) . . . . . . . . . .
Task 4: Running Network Node Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Task 5: Registering Your Network Node Manager Product. . . . . . . . . . . . . . . . . . . . . .
Before Installing Your Permanent License Password. . . . . . . . . . . . . . . . . . . . . . . . .
Obtaining and Installing a Permanent License Password . . . . . . . . . . . . . . . . . . . . .
Task 6: Configuring Network Node Manager for the Web. . . . . . . . . . . . . . . . . . . . . . .
Running NNM on the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If NNM is Installed, but not a Web Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Uninstalling Network Node Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Where to go Next.... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Support
Please visit the HP OpenView web site at:
http://openview.hp.com/
There you will find contact information and details about the products,
services, and support that HP OpenView offers.
You can go directly to the HP OpenView support web site at:
http://support.openview.hp.com/
The support site includes:
•
Downloadable documentation
•
Troubleshooting information
•
Patches and updates
•
Problem reporting
•
Training information
•
Support program information
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1
Installing the Software
This guide will help you install HP OpenView Network Node Manager
on a computer using a Windows® operating system.
NOTE
Installation procedures for NNM Starter Edition and NNM Advanced
Edition are the same. Throughout this document, references to “NNM”
should be taken to include either edition.
There are several tasks to complete during the installation process:
•
Match your system’s setup to the NNM minimum requirements.
•
Complete any necessary pre-installation steps.
•
Install the NNM software.
•
Run the NNM software.
•
Obtain a permanent license password for your NNM software.
•
Configure NNM to access the HP OpenView Web interface.
Once you have successfully installed NNM, refer to the last section in
this guide, for “where-to-go-next” information on configuring and using
your NNM product.
Chapter 1
9
Installing the Software
Task 1: Checking System Requirements
Task 1: Checking System Requirements
Before starting, you or your system administrator should check that your
system meets the minimum hardware and software requirements.
Refer to the Release Notes for system requirements information. You can
access the Release Notes from the CD. The Release Notes are in the
README.html file
Before installing this product, you should read the Release Notes for
information about supported configurations. Point your web browser to
the README.html file in the top directory of the CD-ROM labeled “cd 1 of
2”.
10
Chapter 1
Installing the Software
Task 2: Completing Pre-Installation Steps
Task 2: Completing Pre-Installation Steps
To ensure that all products installed on your system run compatibly and
efficiently with NNM, there are several preparatory steps you need to do
before you actually install the NNM Advanced Edition or NNM Starter
Edtion product.
General Configuration
1. If your system has other HP OpenView products installed on it, refer
to the HP OpenView Network Node Manager Migration Guide. This
guide describes which HP OpenView products are compatible with
the version of NNM that you are now installing.
2. If you have an older version of NNM already installed on your
system, refer to the HP OpenView Network Node Manager
Migration Guide before proceeding. That guide describes how to
migrate from your current NNM version to the NNM version you just
purchased.
3. Make sure that you have the required Service Pack installed.
4. Install the products described in the remainder of this task section.
Some of these products must be installed before you install NNM,
while others are optional or not relevant to your network’s
environment.
Chapter 1
•
Paging File setup...depends on your network environment
•
TCP/IP Service installation...required
•
Microsoft® SNMP Agent installation...required
•
IPX Service installation...optional
•
DHCP setup...depends on your network environment
•
Web browser installation...required
•
Web server installation...required
•
Microsoft data access components check...required
•
Microsoft Terminal Services...optional
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Installing the Software
Task 2: Completing Pre-Installation Steps
Paging File Setup
If you will be managing more than 250 nodes on your system, you should
increase the initial size of your system’s paging file. If necessary follow
these steps (minor differences between Windows versions are called out):
1. In the Start menu on the Windows operating system task bar, click
the Control Panel item. (On Windows 2000, click
Settings:Control Panel)
2. In the Control Panel, double-click on the System item.
3. In the System Properties dialog box, select the Advanced tab, then
click the Performance Settings button. (On Windows 2000, use the
Performance Options... button)
4. In the resulting dialog box on Windows XP and Windows 2003, select
the Advanced tab, then click the Virtual Memory:Change...
button. On Windows 2000, simply click the Change... button.
5. Select your primary drive, and enter your new settings. Calculate an
additional 3 MB of paging file size for each set of 250 nodes you need
to manage. Click the Set button after adjusting the paging file of any
drive.
6. Click OK on each successive dialog box to finish this task. In the end,
you have a choice:
•
Click the Yes button to establish the new paging file size by
restarting the Windows operating system.
•
Click the No button to go on to the next pre-installation task,
install the TCP/IP Service.
TCP/IP Service Installation
TCP/IP services must be installed before the NNM product. If necessary,
follow these steps (minor differences between Windows versions are
called out):
1. In the Start menu on the Windows operating system task bar, click
Control Panel (Windows 2000: Settings:Control Panel). Use the
classic view on Windows XP and Windows 2003.
2. In the Control Panel, double-click on the Network Connections
icon (Windows 2000: Network and Dial-Up Connection icon). You
must be connected to the network before proceeding to the next step.
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Chapter 1
Installing the Software
Task 2: Completing Pre-Installation Steps
3. In the resulting dialog box, right-click the Local Area Connection
icon and click on Properties. Look at the list. If Internet Protocol
(TCP/IP) does not appear, do the following:
a. Click the Install... button.
b. Click the Protocol item.
c.
Click the Add button.
d. Select Internet Protocol (TCP/IP), then click the OK button.
4. If prompted, insert the CD and click OK. This will depend on how
your machine was originally set up.
5. In the Local Area Connection Properties dialog box at the
General tab, make sure the Internet Protocol (TCP/IP) check
box is selected, then select the Internet Protocol (TCP/IP) item
and click the Properties... button.
6. In the Internet Protocol (TCP/IP) Properties dialog box, enter
or verify the following items:
a. Make sure that the Use the following IP address option
button is selected. Enter a valid IP address.
b. Enter a valid subnet mask and verify that the subnet mask of
your management station is correct.
c.
Enter a valid default gateway and verify that the gateway of your
management station is correct.
d. Make sure that the Use the following DNS server
addresses option button is selected. Enter a valid preferred
DNS server address and if applicable an alternate DNS server
address.
Chapter 1
e.
Click the Advanced button, and verify the IP Settings tab
fields.
f.
Select the DNS tab, verify that DNS server addresses have been
specified in the DNS Server addresses, in order of use
field.
g.
Select the Append these DNS suffixes (in order) option
button. Add the appropriate DNS suffixes, then complete the DNS
suffix for this connection, box and select the check box for
Register this connection’s addresses in DNS.
13
Installing the Software
Task 2: Completing Pre-Installation Steps
h. At the WINS tab, verify that the Enable LMHOSTS lookup check
box is selected and the option button for Enable NetBIOS over
TCP/IP has been selected. Add a valid WINS address in the WINS
addresses, in order of use: box
i.
Click OK in the Advanced TCP/IP Settings dialog box. Click OK
in the Internet Protocol (TCP/IP) Properties dialog box.
Click Close in the Local Area Connection Properties dialog
box.
7. Next, you must configure a primary Domain Name System (DNS)
domain suffix related to your IP address (not the Windows XP
operating system domain).
a. Windows XP and Windows 2003: Right-click on My Computer
and select Properties. In the System Properties dialog box,
select the Computer Name tab.
Windows 2000: Right-click on My Computer and select
Properties. In the System Properties dialog box, select the
Network Identification tab.
b. Click the Change button (Windows 2000: the Properties
button), then click the More... button. In the DNS Suffix and
NetBIOS Computer Name dialog box, enter a valid Primary DNS
suffix of this computer in the box. Select the Change
primary DNS suffix when the domain membership changes
check box.
c.
Click OK in each successive dialog box to finish this task. . Note
the settings of the machine for verification in step 8.
In the end, you have a choice:
•
Click the Yes button to establish the new settings by
restarting the Windows XP operating system.
•
Click the No button to go on to the next pre-installation task,
install the SNMP Service.
8. You should verify that the node name from your DNS server and the
DNS name configured in the Windows operating system both match.
a. Open a separate command window. At its prompt, type
ping nodename
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Chapter 1
Installing the Software
Task 2: Completing Pre-Installation Steps
where nodename is the system name. Verify that the IP address
that was pinged matches the configured IP address noted earlier
b. At the command prompt, type
ping nodename.dns_domain
where dns_domain is the primary DNS suffix entered in step 7.
(If you chose not to restart you system in step 7, this step will
produce a time-out message.) Verify that the IP address that was
pinged matches the configured IP address noted earlier.
c.
Do steps 8a and 8b on another computer to validate that your
DNS is working correctly.
Microsoft SNMP Agent Installation
The Microsoft SNMP Agent (SNMP Service) must be installed before the
NNM product. If necessary, follow these steps (minor differences between
Windows versions are called out):
1. In the Start menu on the Windows operating system task bar, click
Control Panel (Windows 2000: Settings:Control Panel).
2. In the Control Panel, double-click on the Add/Remove Programs
applet.
3. In the Add/Remove Programs dialog box, click the Add/Remove
Windows Components button.
4. The Windows Components wizard appears. Scroll down and select
Management and Monitoring Tools. Click Details and select the
Simple Network Management Protocol check box.
5. Click the OK button.
6. Click Next and wait while the wizard configures components.
7. When prompted, insert the Windows operating system CD and click
OK.
8. In the Windows Components wizard, click Finish and remove the
CD.
9. In the Add/Remove Programs dialog box, click Close.
Chapter 1
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Installing the Software
Task 2: Completing Pre-Installation Steps
IPX Service Installation
The NWLink IPX/SPX Compatible Transport (IPX) network software is
an optional component of the Windows operating system, which you can
install if you need to discover and monitor IPX nodes. Follow normal
protocol installation steps. See “TCP/IP Service Installation” on page 12
for an example.
DHCP Setup
Users of the Dynamic Host Configuration Protocol (DHCP) need to
ensure that their NNM management station is assigned the same IP
address each time it runs NNM.
You can specify a range of IP addresses that your network is configured
to assign dynamically for mobile devices. NNM keeps the map clean and
the Alarm Browser list free of unnecessary messages about devices
within this address range as they are repeatedly attached and detached
from your network. See Managing Your Network with HP OpenView
Network Node Manager for more information.
Web Browser Installation
Many important NNM features are web-based, and require a web
browser to be installed on the same system where NNM is installed.
Furthermore, the Java-based graphical interfaces require a Java plug-in
(JPI) for the browser.
Refer to the Release Notes for supported web browsers and JPI
installation information. You can access the Release Notes from the CD.
The Release Notes are in the README.html file.
From the left pane of the Release Notes, double-click on Supported
Configurations.
To install the browser, follow the instructions that came with it. Be sure
to configure any web proxies according to the browser’s instructions.
Web Server
A web server product must be installed and running on the same system
where NNM is installed.
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Chapter 1
Installing the Software
Task 2: Completing Pre-Installation Steps
Installing the Web Server
To verify that a web server product is installed, do the following:
1. In the Start menu, click Control Panel (Windows 2000:
Settings:Control Panel).
2. In the Control Panel, double-click on the Add/Remove Programs
applet.
3. In the Add/Remove Programs dialog box, click the Add/Remove
Windows Components button.
4. The Windows Components wizard appears. Scroll down to the
Internet Information Services (Windows 2003: Application
Server). If this box is already selected, then the web server is
already installed. If the web server is not listed, then do the following
steps:
a. Windows 2000 and Windows XP: Select the Internet
Information Services (IIS) check box.
Windows 2003: Select the Application Server check box.
b. Click Next and wait while the wizard configures components. If
prompted, insert the Windows operating system CD-ROM, and
click OK.
c.
In the Windows Components wizard, click Finish and remove
the CD.
d. In the Add/Remove Programs dialog box, click Close.
Starting the Web Server
After the web server is installed, make sure that it is running. You can
start it as follows:
1. In the Start menu on the Windows operating system task bar, click
Control Panel (Windows 2000: Settings:Control Panel).
2. Double-click on the Administrative Tools icon.
3. Double-click on the Internet Information Services Manager
icon.
4. Expand the Local Computer and Web Sites objects in the
navigation panel.
5. Select the Default Web Site.
Chapter 1
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Installing the Software
Task 2: Completing Pre-Installation Steps
6. From the IIS Manager menu, click Action->Start.
7. Close the IIS Manager.
Microsoft Terminal Services--Optional
The Microsoft Terminal Services software is an optional component of
the Windows 2000 operating system. Install this software if you want to
connect to NNM on a Microsoft terminal server from a remote
workstation through a terminal server client.
Follow these steps if necessary (minor differences between Windows
versions are called out):
1. In the Start menu on the Windows operating system task bar, click
Control Panel (Windows 2000: Settings:Control Panel).
2. In the Control Panel, double-click on the Add/Remove Programs
applet.
3. In the Add/Remove Programs dialog box, click the Add/Remove
Windows Components button.
4. The Windows Components wizard appears. Scroll down and select
Terminal Server Services.
5. Click the OK button.
6. Click Next and the wizard guides you through the installation.
NOTE
18
If you install Microsoft Terminal Services in Application server mode,
and if you do not use the Add/Remove installation program to install
NNM, then to ensure that NNM installs correctly, you need make sure
that the Application install mode is enabled on the server. To do this, use
the change user command. Refer to the Microsoft documentation for
information on this command.
Chapter 1
Installing the Software
Task 3: Installing Network Node Manager
Task 3: Installing Network Node Manager
NOTE
During installation, you will be asked if you want to start NNM’s
automated discovery. You may want to consider installing your
permanent license password before letting discovery proceed for the first
time.
Read “Before Installing Your Permanent License Password” on page 27
for important considerations. If you are upgrading from NNM 6.41 or
earlier, read Upgrade Installations below, instead.
Upgrade Installations
If you are not upgrading from NNM 6.41 or earlier, skip this section.
Upgrades from NNM version 6.41 and earlier require a new license
password; you can not reuse the older license passwords. This creates a
special situation for upgrade installations.
Read this section thoroughly to assure a smooth upgrade.
Before Installing Anything
If you are currently managing more nodes than your new permanent
license will support, you should unmanage non-essential nodes down to
the limit of your new license before installing either your new license
password or the NNM software.
Otherwise, when your new permanent license password takes effect,
NNM will automatically unmanage nodes of its choosing to achieve the
license limit. The resulting management domain may not be ideal, and
require additional effort to manage or unmanage nodes.
To determine how many nodes you are currently managing, enter the
following command in a command window::
%OV_BIN%\ovtopodump -l
From the output of this command, use the MANAGED NODES value to see if
your new license will cover the number of nodes you are actually
managing.
Chapter 1
19
Installing the Software
Task 3: Installing Network Node Manager
If you need to make adjustments, see Managing Your Network with NNM
for techniques to expand or limit your management domain, either
automatically or interactively.
Before Installing the NNM Software
After you are sure that the node limit of your new license is adequate for
your management domain, HP strongly recommends that you obtain and
install your new license password before you install this software.
In the absence of a new permanent license password, NNM will start up
with a temporary “Instant-On” license that has no upper limit on
managed nodes.
CAUTION
During the time an unlimited temporary license is in effect, NNM could
potentially discover and manage more nodes than your permanent
license will ultimately permit, and thus inadvertently expand your
management domain beyond its final extent.
In that case, when your permanent license takes effect, NNM will
automatically unmanage nodes of its choosing to achieve the licensed
level. The result would probably not match your original management
domain, and it would require additional effort to restore it.
To avoid the issue just described, you must do one of the following:
•
HP recommends that you install your new NNM license password
before installing the software, following the steps in “Before
Installing Anything” on page 19, “Obtaining Your License Password”
on page 21, and“Pre-installing Your License Password” on page 21 .
This approach avoids any potential inconvenience.
If you decide to pre-install the NNM 7.x license password, you should
plan to install the new software immediately afterward. Continuing
to run NNM 6.x after installing your NNM 7.x license password can
cause NNM to fail.
•
20
If you decide not to pre-install your new license password, HP
strongly recommends that you turn off automatic discovery before
installing the new software. This prevents NNM from discovering a
larger than intended management domain. After installing the new
license password, you can restore automatic discovery.
Chapter 1
Installing the Software
Task 3: Installing Network Node Manager
Follow these steps to turn off automatic discovery before software
installation:
1. With Administrator privileges, run the following command:
%OV_BIN%\xnmpolling
2. Under IP Discovery, uncheck the Discover New IP Nodes box
to disable automatic discovery.
You can then safely install your new NNM software and let it run
with the temporary license. It will not automatically extend
discovery beyond your current management domain.
Eventually, after installing your permanent license password, you
can run xnmpolling as above, and checkmark the Discover New IP
Nodes box to re-enable automatic discovery.
Obtaining Your License Password
If you already have your new license password, save it exactly as it was
given to you , including puctuation, into a text file (for example,
C:/temp/my_pass.txt). Then install the password as described in
“Pre-installing Your License Password” on page 21.
If you do not have your license password yet, you will have to obtain one.
To request a permanent license password, follow the instructions in the
NNM upgrade letter you received with the software. That document
provides the information you need to access the password migration
service at http://webware.hp.com. You will need the IP address of the
computer you are upgrading.
After following the password migration instructions at
http://webware.hp.com, save the license password to a text file, exactly
as it was given to you, including punctuation.
Pre-installing Your License Password
Install your new license password on an NNM 6.4x system as follows.
With Administrator privileges, execute the following command:
%OV_BIN%\ovnnmInstallLic license_file
For example:
%OV_BIN%\ovnnmInstallLic C:/temp/my_pass.txt
Chapter 1
21
Installing the Software
Task 3: Installing Network Node Manager
NOTE
Versions of NNM prior to NNM 7.0 can not display a license password for
NNM 7.0 and above. You can install the license as shown above, but until
you install the new software, you can not display it in the conventional
way. If necessary, you can view the license information in
<install_dir>\conf\license.key
Installing Network Node Manager
Follow these steps to install the product:
1. In the Start menu on the Windows XP operating system task bar,
click Control Panel (Windows 2000: Settings:Control Panel).
2. In the Control Panel, double-click on the Add/Remove Programs
applet.
3. In the Add/Remove Programs dialog box, click the Add New
Programs button.
4. Insert the first disk of your NNM media pack into the CD-ROM
drive. Click on CD or Floppy button.
5. The Install Program from floppy disk or CD dialog box appears. Click
Next.
6. Verify that the correct path is showing, and click Next.
The Install Shield wizard begins and guides you through all the
necessary steps in the installation process.
7. In the Setup Options dialog box, choose the NNM installation you
want to do (the following table describes each installation type):
Installation
Type
Typical
NNM Components
Installed
Description about Installation Type
- executable program files
- background graphics
- online user manuals
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Chapter 1
Installing the Software
Task 3: Installing Network Node Manager
Installation
Type
Remote
Console
NNM Components
Installed
See the manual, A Guide to
Distribution and Scalability
for Network Node Manager,
for instructions on doing this
installation.
Compact
- executable program files
Custom
Choose from:
- executable program files
Description about Installation Type
Your system will:
- have only HP OpenView Windows
processes on it
- connect to a management server
running the NNM common databases and
background processes
You can specify which NNM components
you want to install.
- background graphics
- contributed applications
- SNMP MIBs
- SNMP RFC papers
- technical white papers
8. Choose the installation type you want. The wizard then displays
several graphics showing the progress of the installation.
When prompted, insert the second CD-ROM from your NNM media
pack to continue.
9. If errors occur during the installation, the wizard will ask if you want
to view the setup log file.
10. When the Setup Complete dialog box appears, the wizard has
finished the installation. You are presented with the following
options:
•
Display the NNM Release Notes
•
Start NNM immediately
If you are also installing HP OpenView Customer Views for NNM, do
not choose “Launch NNM.” NNM should not be running when you
install HP OpenView Customer Views for NNM. Choose the options
you would like, then click Finish.
Chapter 1
23
Installing the Software
Task 3: Installing Network Node Manager
11. Remove the NNM CD from the CD-ROM drive.
12. If you also purchased HP OpenView Customer Views for NNM,
install it now.
a. Be sure that NNM is not running.
b. Insert the HP OpenView Customer Views for NNM CD into the
CD-ROM drive. Follow the installation procedures outlined for
the NNM installation. You will not be prompted to choose an
installation type.
Installing NNM using Microsoft’s System Management
Server (SMS)
This section provides instructions on how to install HP OpenView NNM
using Microsoft’s System Management Server (SMS). The setup.pdf
and setup.iss files at the root level of the NNM CD enable NNM to
meet Microsoft BackOffice Certification requirements. This sections
assumes that you are familiar with the general functionality of SMS.
Description of the files:
NOTE
setup.pdf
The package definition file for the NNM product.
setup.iss
Sample response file for the NNM silent installation.
This file used together with setup.pdf can provide
unattended installation through SMS.
If the flow of execution for your desired installation does not match the
flow of execution when the sample setup.iss file was created, the silent
installation will fail. Generally, you will need to create your own
setup.iss file for your specific system configuration. Please refer to the
bullet item below (How to create a setup.iss file) for more details.
•
How to create a setup.iss file:
1. Run setup.exe -r from Start->Run to install NNM with the -r
option. The -r option causes setup.exe to automatically
generate a response file (setup.iss) for the NNM silent
installation. The setup.iss file is the record of your input to the
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Task 3: Installing Network Node Manager
installation prompts. After the interactive installation finishes,
the setup.iss file is stored in the Windows folder (for example,
C:\WINNT).
2. Copy the newly created setup.iss file from the Windows folder
to the same directory as the setup.exe file. This will replace the
setup.iss sample file and will be used together with the
setup.pdf file provided to complete the silent installation.
•
Miscellaneous notes about SMS installations:
When the sample setup.iss file was created, NNM was installed in
the D:\Openview directory. Since NNM SDK was installed after
NNM runtime, the Install Shield log file name was
D:\OpenViewDeIsL1.isu for NNM runtime, and
D:\OpenViewDeIsL2.isu for the NNM SDK. If you are installing
NNM in another directory, or have different Install Shield log files
(*.isu), you need to change the setup.pdf files correspondingly to
reflect the location of NNM installation, and the Install Shield log
file so that the automated uninstall through SMS can run correctly.
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Installing the Software
Task 4: Running Network Node Manager
Task 4: Running Network Node Manager
NOTE
You may want to consider installing your permanent license password
before starting NNM for the first time. See “Before Installing Your
Permanent License Password” on page 27 for important considerations.
If you did not automatically launch NNM at the end of the installation
process, you can use the following procedure to do so now.
1. First, start the background processes that support the NNM native
graphical user interface (GUI), HP OpenView Windows. From the
Start menu on the Windows operating system task bar, click
Programs:HP OpenView:Network Node Manager Admin:NNM
Services-Start.
2. Next, start HP OpenView Windows. Select Programs:HP
OpenView:Network Node Manager Home Base.
This launches the NNM Home Base, the command center for
Dynamic Views and for the Extended Topology features of NNM
Advanced Edition.
3. Each time you start the NNM GUI, it will encourage you to register
your NNM product if you have not already done so. You have 60 days
from the date of installation to complete this registration process
(described in “Task 5: Registering Your Network Node Manager
Product” on page 27).
4. Note that many NNM features are web-based. To use these features,
see “Task 6: Configuring Network Node Manager for the Web” on
page 29 for instructions on how to configure NNM to run within the
HP OpenView Web environment.
5. If you have purchased NNM Advanced Edition, at some point you
will probably want to enable the Extended Topology functionality
included with that product. See the Using Extended Topology manual
for guidelines on how to proceed.
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Task 5: Registering Your Network Node Manager Product
Task 5: Registering Your Network Node
Manager Product
Your NNM product includes a temporary “Instant-On” license password.
This lets you use the product for 60 days after you install it. Once you
have installed NNM, you should obtain and install a permanent license
password as soon as possible.
A permanent license password is required if you want to run NNM on a
management station or collection station. No additional license password
is needed to run NNM on a remote console. See the Guide to Scalability
and Distribution for details about remote consoles.
Before Installing Your Permanent License Password
In the absence of a permanent license password, NNM starts up with
temporary “Instant-On” license that has no upper limit on managed
nodes.
If you have been running NNM using the Instant-On license, you may be
managing more nodes than your permanent license will support. You
should unmanage non-essential nodes down to the limit of your
permanent license before installing your new license password.
Otherwise, when your permanent license password takes effect, NNM
will automatically unmanage nodes of its choosing to achieve the license
limit. The resulting management domain may not be ideal, and require
additional effort to manage or unmanage nodes.
To determine how many nodes you are currently managing, enter the
following command in a command window::
%OV_BIN%\ovtopodump -l
From the output of this command, use the MANAGED NODES value to see if
your permanent license will cover the number of nodes you are actually
managing.
If you need to make adjustments, see Managing Your Network with NNM
for techniques to expand or limit your management domain, either
automatically or interactively.
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Installing the Software
Task 5: Registering Your Network Node Manager Product
Obtaining and Installing a Permanent License
Password
IMPORTANT
If you are upgrading from NNM 6.41, do not follow the procedure
described here. See “Upgrade Installations” on page 19 for special
instructions.
To request a permanent license password, you need the following:
•
The Entitlement Certificate, which contains the HP product number
and order number.
•
The IP address of the server.
•
Your company or organizationinformation.
With that information in hand, proceed as follows:
1. Launch NNM’s License Password dialog in one of the following ways:
•
Execute the %OV_BIN%\ovnnmPassword command from the
command line.
•
Restart NNM (ovw).
•
Select Options:License Password from the NNM menu.
•
From the Start menu, select Programs:HP OpenView->Network
Node Manager Admin->License Password
2. From the License Password dialog, click the Request License button
to request your permanent license password.
3. Follow the on-screen instructions. When you are done, your new
license password will have been installed.
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Task 6: Configuring Network Node Manager for the Web
Task 6: Configuring Network Node Manager
for the Web
In this task, you will configure NNM so that you can access it via the
Java-based HP OpenView Launcher interfaces. This lets you use certain
web-enabled NNM features at remote workstations.
Note that these steps are not related to or required for you to use Home
Base or the Dynamic Views features of NNM.
Running NNM on the Web
1. If necessary, install your web server and web browser products.
2. If NNM is running, exit it.
3. Restart the NNM background processes. From the Start menu on
the Windows operating system task bar, select Programs:HP
OpenView:Network Node Manager Admin:NNM Services-Start.
4. Restart the HP OpenView NNM GUI. From the Start menu, select
Programs:HP OpenView:Network Node Manager.
5. If necessary, start your web browser.
6. To access NNM via the HP OpenView Launcher GUI, use either
method below:
•
If NNM is running on your system, select the Tools:HP
OpenView Launcher item from the NNM menu bar. The
Launcher window will appear.
•
If NNM is running on a system other than yours, open up a web
browser on your system. In the browser’s Location field, specify
one of the following URLs (where hostname is the full domain
name of your web server, such as mymachine.myco.com).
— For a system running a UNIX® operating systems:
http://hostname:3443/OvCgi/ovlaunch.exe
— For a system running a Windows operating system:
http://hostname/OvCgi/ovlaunch.exe
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Installing the Software
Task 6: Configuring Network Node Manager for the Web
If NNM is Installed, but not a Web Server
If your NNM system does not yet have a web server, see “Web Server” on
page 16. Reinstall NNM after installing a web server. The reinstallation
of NNM will properly configure it to use your web server product.
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Uninstalling Network Node Manager
Uninstalling Network Node Manager
If you need to remove Network Node Manager or HP OpenView
Customer Views for NNM from your computer, follow these steps.
1. From the Start menu, select Programs:HP OpenView:Network
Node Manager Admin:NNM Processes-Stop.
2. Once the dialog box confirms that the processes have stopped, from
the Start menu select Uninstall Network Node Manager.
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Installing the Software
Where to go Next...
Where to go Next...
Once you have installed and licensed your NNM product, you will want
to configure it to best meet your needs. Refer to Managing Your Network
with HP OpenView Network Node Manager for guidance about
configuring NNM. The following table lists several sources that can help
you get started using NNM. A more comprehensive list of information
sources is provided in Chapter 3 of the printed manual, Managing Your
Network with HP OpenView Network Node Manager.
Type of
Information
Specific Sources
Hewlett-Packard
Support
Go to the HP OpenView web site at the following URL:
User
Documentation
These are available in printed format, online format, or both.
http://openview.hp.com
- For document descriptions, refer to Chapter 3 of the printed
manual, Managing Your Network with HP OpenView Network Node
Manager.
- To access these documents online, in the NNM menu bar select the
Help:Online Manuals item.
Other Online
Documentation
- Online Help System: In the NNM menu bar, select the Help:Online
Help item.
- Release Notes: These are accessible from the Start menu on the
Windows operating system task bar. Select Programs:HP
OpenView:HP OpenView Online Documentation:NNM Release
Notes.
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