Nortel Networks Succession 1000

DPRO-111384
Richard A. Costello
Product Report
26 September 2003
Nortel Networks Succession 1000
Summary
Succession release 3.0 introduces Succession 1000M—a scalable, fully redundant version of Succession
1000 for larger enterprises, allowing them to take advantage of the efficiencies associated with IP
telephony today.
Note
Succession 1000 release 3.0 is scheduled for availability in 4Q03.
Table of Contents
Overview
Analysis
Succession 1000 Architecture
Succession 1000 Applications
Pricing
Competitors
Strengths
Limitations
Insight
List Of Tables
Table 1: Overview: Nortel Succession 1000
Gartner
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Nortel Networks Succession 1000
Corporate Headquarters
Nortel Networks
8200 Dixie Road
Brampton, ON L6T 5P6, Canada
Tel: +1 905 863 0000
Fax: +1 905 452 4444
Internet: www.nortelnetworks.com
Overview
Table 1: Overview: Nortel Succession 1000
General Specifications
Succession 1000
Succession 1000M
Maximum No. of Ports
1,750 (per Succession Call
16,000 (per Succession
Server [SCS])
Call Server [SCS]
Maximum No. of Analog Trunks
256 (per SCS)
8,000
Maximum No. of Digital Trunks
16 (T1/E1 per SCS)
5,376
Maximum No. of Virtual Telephone Numbers (TNs)
1,248 (per SCS)
65,536
Traffic Centi Call Seconds (CCS) at P.01 Grade of
54,000 CCS (per SCS)
228,000 total CCS
Service (GoS)
Maximum No. of Analog Sets
480 (per SCS)
16,000
Maximum No. of Digital Sets
480 (per SCS)
16,000
Maximum No. of IP Sets
1,000 (per SCS)
10,000
Type of Switch
IP-based architecture
IP-based architecture
Main Processor(s)
Motorola 68040
Motorola 68060, Motorola
Networking
Up to 255 SCSs can be
Up to 255 SCSs can be
peer networked in an
peer networked in an
H.323 gatekeeper zone (21
H.323 gatekeeper zone (21
maximum gatekeeper
maximum gatekeeper
zones)
zones)
Alternate Succession Call
Full core system element
Server; Survivable Media
redundancy
68060E, Intel Pentium II
Redundancy
Gateway; Survivable
Branch Office; failover to
public switched telephone
network (PSTN); tertiary
failover on IP signaling
components
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Nortel Networks Succession 1000
Table 1: Overview: Nortel Succession 1000
General Specifications
IP Telephones Supported
IP Standards Supported
Application Interfaces Supported
Succession 1000
Succession 1000M
Nortel i2001, i2002 and
Nortel i2001, i2002 and
i2004 Internet Telephones,
i2004 Internet Telephones,
Nortel i2050 Software
Nortel i2050 Software
Phone and i2050 Mobile
Phone and i2050 Mobile
Voice Client, 802.11
Voice Client, 802.11
wireless Voice over IP
wireless Voice over IP
(VoIP) handsets
(VoIP) handsets
H.323v.3, Meridian
H.323v.3, Meridian
Customer Defined
Customer Defined
Networking (MCDN),
Networking (MCDN),
Lightweight Directory
Lightweight Directory
Access Protocol (LDAP),
Access Protocol (LDAP),
Q.Signaling (Qsig), in-band
Q.Signaling (Qsig), in-band
and Digital Private Network
and Digital Private Network
Signaling System (DPNSS)
Signaling System (DPNSS)
Interworking with third-
Interworking with third-
party applications through
party applications through
Telephony Application
Telephony Application
Programming Interface
Programming Interface
(TAPI) and application
(TAPI) and application
programming interfaces
programming interfaces
(APIs)
(APIs)
Analysis
Nortel Networks Succession 1000 is a fully distributed, Internet Protocol-Private Branch Exchange (IPPBX) solution for enterprises that contains a telephony feature processing component based on the
Meridian 1 feature set. The IP-based architecture of the system can distribute features and applications
across corporate LAN and WAN environments, and support a mix of IP, analog and digital telephone sets.
Starting with Succession software release 3.0, Nortel Networks provides a common software stream for
Succession 1000 and Meridian 1 solutions. Release 3.0 also introduces a scalable, fully redundant
version of Succession 1000 called Succession 1000M. This new version can support up to 10,000 IP
users per Succession Call Server (depending on the processor used), and it has the ability to IP peer
network up to 255 Succession Call Servers supporting up to tens of thousands of users.
IP peer networking means that the system architecture provides direct, IP media path connections
between users on different Succession Call Servers in the corporate WAN. The IP peer networking
capabilities are enabled via software running on the Succession Signaling Server, a separate system
component from the Succession Call Server.
Depending on the system size for new sales, and on the Meridian 1 CPU card vintage when upgrading, a
Succession 1000M call server can run on any of the following processors:
•
Motorola 68040 processor used on Succession 1000, Succession 1000M Chassis and Succession
1000M Cabinet call servers
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Nortel Networks Succession 1000
•
Motorola 68060 processor used on Succession 1000M Half Group, Single Group and Multi Group call
servers
•
Motorola 68060E processor used on Succession 1000M Half Group, Single Group and Multi Group
call servers
•
Intel Pentium II processor used on Succession 1000M Single Group and Multi Group call servers
Note: New Succession 1000 systems sold to customers with fewer than 1,000 users are currently shipped
with a Motorola 68040 processor. New systems sold to customers with more than 1,000 users will be
shipped with an Intel Pentium II processor.
Existing Meridian 1 users with one of the above processors can upgrade to Succession 3.0 software and
realize the following enhancements:
•
Investment protection when evolving to IP telephony
•
Use of Nortel Succession Branch Office solutions
•
Networkwide virtual office capability
•
Web content displayable on the IP phone
•
Access to multimedia applications, such as instant messaging, co-Web browsing, file sharing, video
conferencing and more.
•
Call center, Integrated Services Digital Network (ISDN) and computer-telephony integration (CTI)
feature enhancements
•
Nortel digital phone-set feature enhancements
•
Increased serviceability and system monitoring capability
•
Support for the Nortel Personal Call Assistant application (personal productivity)
Older Meridian 1 systems must be upgraded to support Succession 3.0 software. Note, however, that a
Succession 1000M call server running a Motorola 68060E processor doesn’t have the same real-time
system capabilities as one running an Intel Pentium II, which means fewer IP users supported. System
capacities are based on the processor used.
When a Meridian 1 is transformed into a Succession 1000M, everything can be reused except old call
processors (CP1 and CP2), Enhanced Peripheral Equipment (EPE) shelves and what these shelves
contain.
When you replace a Meridian 1 with a Succession 1000, all line cards can be reused, and almost all trunk
cards can be reused—except, for example, dual Primary Rate Interface (PRI) trunk cards, which are
currently not supported on the Succession Media Gateway.
A Meridian 1 platform can interwork with Succession 1000 via industry-standard ISDN PRI connectivity, or
over IP using H.323 signaling protocol. Integration of the two platforms is enhanced with the use of
Nortel’s Meridian Customer Defined Networking (MCDN) software for feature transparency between the
two systems. This allows existing M1s to be left intact, and Succession 1000s to be added at other points
in the network. The interworking of Meridian 1 and Succession 1000 over IP is supported via an upgrade
to Meridian 1’s IP trunk card firmware, or by transforming a Meridian 1 into a Succession 1000M.
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Nortel Networks Succession 1000
Nortel can support IP peer networking capability between Meridian 1 and Succession 1000 systems. The
full IP peer networking capability requires software running on the Succession Signaling Server, which
supports direct IP connections between IP stations on different Call Server platforms over an IP network,
and utilizes MCDN capabilities on top of the standard H.323 protocol. Since the IP connections are direct
connections, the established Internet Telephone Gateway (ITG) Line and Trunk Cards in the Meridian 1
are converted to Succession Media Gateway Cards via a software upgrade.
Succession 1000 Architecture
Call Server
The Succession Call Server is the “brains” behind a Succession 1000 system. It runs the Succession 3.0
software on an embedded real-time VxWorks operating system and provides the call processing features
for the phones and trunk interfaces when the system is operating in standard mode. The Call Server
comes in two implementations depending on customer size and requirements:
•
Succession 1000 Call Server is a good fit for midsize offices with stand-alone or networked sites,
supporting expandability for 100 to 1,000 users. Its 19-inch, rack-mounted form factor integrates well
with the data center.
•
Succession 1000M Call Server addresses the needs of mid- to large-sized enterprises with port
scalability of up to 10,000 users. The system comes standard with a redundant core processing
architecture for greater system reliability.
Succession 1000 supports a comprehensive set of high-value telephony features and advanced services,
such as CallPilot unified messaging, corporate directory, music-on-hold, recorded announcements,
attendant console, instant messaging, video, multimedia collaboration, Web content on IP phones, call
center and interactive voice response (IVR) functionality.
Signaling Server
The Signaling Server is an industry-standard server running several signaling applications that
communicate with other system elements across the IP network. The Signaling Server also runs on the
VxWorks operating system, and can be installed in a load-sharing redundant configuration for higher
scalability and reliability. Software applications running on the Signaling Server include the following:
•
Internet Telephone Terminal Proxy Server (TPS)—a signaling proxy software component for
registering and communicating with Internet telephones.
•
H.323 Gateway Signaling Software—provides an industry-standard H.323 signaling interface to
H.323 gateways and PBXs that act as H.323 gateways to allow standards-based “virtual trunk”
connections across the IP WAN.
•
H.323 Gatekeeper Software—the Gatekeeper is the “traffic cop” of the H.323 IP telephony world. For
calls to be connected across the IP WAN, the Gatekeeper must provide a valid IP address of the
closest H.323 gateway to the called party based on the network numbering plan. The network
numbering plan is administered via an on-board Web server within the Signaling Server. The
Gatekeeper software must be equipped on at least one Signaling Server in a multinode network to
support IP peer networking. As an option, a secondary Gatekeeper can be provisioned in hot standby
mode for higher reliability. The secondary Gatekeeper automatically synchronizes configuration data
with the primary Gatekeeper.
Succession Media Gateway
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Nortel Networks Succession 1000
Distributed or integrated in a standard IPE (Intelligent Peripheral Equipment) shelf, Succession Media
Gateways provide the necessary media mapping and transcoding functions to allow IP networks and
circuit-based networks to be connected. This includes compression, silence suppression and echo
cancellation mechanisms as necessary.
The distributed Succession Media Gateway is designed in the form of a 19-inch, rack-mountable chassis
that supports a Gateway Controller card and four universal card slots for flexible configurations of
trunk/line, application and Voice Gateway Media cards. One four-slot expansion chassis per Gateway is
allowed, bringing the total number of configurable card slots to eight per Media Gateway/Media Gateway
Expansion combination.
Succession Media Gateways can be deployed wherever they are required, and can evolve independently
of the underlying networking infrastructure. They avoid adding expensive and unreliable voice ports to
existing routers which, as part of the networking software environment, frequently require fixes and
upgrades. Frequent router hardware replacements also result in a total cost of ownership spike in the
fourth year of ownership, unlike IP telephony media gateways that are designed for a longer life-cycle,
indicative of typical voice products.
Meridian 1 peripheral equipment shelves can also provide the Succession Media Gateway function by
using the same Voice Gateway Media Cards. The cards are used anytime an IP and time-division
multiplexing (TDM) device are connected together. They are equipped with Digital Signaling Processors
(DSPs) that perform media transcoding between IP voice packets and TDM-based devices. The Media
Cards also provide echo cancellation and compression/decompression of voice streams. Voice Gateway
Media Card software can run on either a 32-port, Intel-based platform, or the 24-port, Pentium-based ITG
platform introduced in Succession CSE 1000 release 1.
Succession Branch Office Solutions
Succession Branch Office
The survivable Succession Branch Office allows groups of users to be distributed across an IP WAN to
branch office sites that have seamless feature and application transparency with the main site. The
Succession Branch Office gateway provides access to an array of PSTN trunk types, as well as line
interfaces located at the branch office. IP phones at the branch office are managed from the main site and
register with the main site’s Signaling Server. Though the signaling from Branch Office phones will cross
the IP WAN, IP voice paths are directly connected so no wasteful tromboning (a trunk call that is
transferred back out on a trunk over the same physical path on which it arrived) will occur if calls can be
connected locally.
Succession Branch Office supports the same analog and digital line and trunk cards as that of the main
site, Succession Media Gateways. One of the key differentiators of the Succession Branch Office is its
survivability. This feature allows IP phones that are centrally managed at a central Call Server to failover
to a “survival mode” operation, retaining all of the features and numbering plan that are available during
“normal mode” operation. The Succession Branch Office survivability feature engages automatically if the
IP WAN fails. The IP WAN is then regularly monitored until the WAN comes back up, and the system then
automatically reverts to normal operation. Succession Branch Office is cost-optimized for branch locations
supporting from 80 to 400 users.
Succession Survivable Remote Gateway
Any enterprise that needs to support very small, remote offices over IP and is looking for centralized
management will benefit from the Survivable Remote Gateway. Succession Survivable Remote Gateway
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Nortel Networks Succession 1000
extends desktop feature and user interfaces to remote users and gives them full access to the same
applications as the main site. CallPilot, Symposium Call Center and other applications can be seamlessly
shared by remote users to deliver advanced features and functionality at even the smallest remote offices.
The Survivable Remote Gateway allows distribution of trunking across the WAN so remote users can get
a dial tone from their local central office (CO), or from any other IP telephony gateway hosted by
Succession 1000. Local telephone numbers can be published, supporting a local presence within the
community that the remote office supports.
This capability can also reduce unnecessary toll charges and provides required local trunking for
Emergency 911 calls. Additionally, the Survivable Remote Gateway provides a full suite of IP-based data
and routing capabilities, including Network Address Translation (NAT), Dynamic Host Configuration
Protocol (DHCP), Web caching and firewall. The Survivable Remote Gateway is cost-optimized for branch
locations supporting from 5 to 50 users.
User Access Terminals
Standards-based, Nortel i2000 Series IP phones support robust features delivered by Nortel Networks call
servers and connect directly to a LAN via a 10/100 Base-T RJ45 connector. The IP phones provide
operational benefits by allowing a user to move their IP phone to a new location, retaining the “identity” of
the phone, and reconnect it to the network anywhere or anytime without administrative involvement,
freeing system administrators to focus on more mission-critical network responsibilities.
i2001 Internet Telephone
The new i2001 Internet Telephone is an entry-level, single-line IP phone with display and hands-free
capability for light telephone users, or for locations such as a lobby, cafeteria or hallway.
i2002 Internet Telephone
The display-based i2002 Internet Telephone provides four self-programmable soft keys for line, feature or
autodial access. Ideally suited for moderate call volume users, such as office professionals and technical
specialists, the i2002 supports the same feature set that is available with the i2004 IP phone, and features
an integrated Ethernet switch for shared LAN access of a colocated desktop PC.
i2004 Internet Telephone
Ideal for managers, executives and office administrators, the i2004 Internet Telephone is a multiline
phone that features a large 5×24 liquid crystal display (LCD) screen complete with navigational keys to
scroll the screen, and a high-fidelity, full-duplex speaker phone. The i2004 is equipped with six
programmable, self-labeling line or feature keys (expandable to 12 in shift mode), and four interactive soft
keys that provide access to a breadth of telephony features and applications, such as CallPilot Unified
Messaging.
The i2004 supports automatic IP address assignment and is available with an integrated Ethernet switch
to support shared LAN access to the desktop. The integrated 10/100 Base-T Layer 2 switch prioritizes
voice traffic to ensure high-quality speech, and it reduces costs by conserving wiring closet ports and
eliminating the need for separate cable drops to the desktop.
i2050 Software Phone
The i2050 Software Phone transforms a PC into a full-featured telephony communications platform. Ideal
for call center agents, road warriors and casual telecommuters, it is designed to meet diverse customer
needs as a primary desktop telephone, a supplemental desktop telephone or a telecommuting device. A
© 2003 Gartner, Inc. and/or its Affiliates. All Rights Reserved.
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Nortel Networks Succession 1000
software-based solution offering superior audio quality with a Nortel Networks USB headset, the i2050
delivers the same services and capabilities as the i2004 IP phone including advanced applications such
as unified messaging. In addition, the i2050 supports powerful directory capabilities, with instant access to
data that can either be stored locally on the PC or accessed remotely.
i2050 Mobile Voice Client
The i2050 Mobile Voice Client enhances user mobility by supporting wireless IP telephony calls for
handheld PCs. With i2050 Mobile Voice Client, users can experience full mobile desktop capability via
standard off-the-shelf, handheld PC devices and standard 802.11 interfaces. It delivers the full set of
Succession 3.0 software call features via a visual representation of an i2004 IP phone. Features such as
speed-dial buttons, multiline phone and personal feature settings are all available on the i2050 Mobile
Voice Client.
Digital Telephones
Offering investment protection and a range of business telephony features, Nortel M3900 Digital
Telephones provide a range of desktop solutions when implementing Succession 1000 systems.
Standard analog phones are also supported on the system.
Succession 1000 Applications
The Nortel Networks Succession 1000 portfolio supports a range of key telephony applications including
conference services, recorded announcements, follow-me services, and central and auto attendant
services. It also supports third-party applications from Nortel Network business affiliates via TAPI and
standard telephony APIs. The following is an overview of key applications that drive Succession 1000
value:
—CallPilot is Nortel’s unified messaging solution that expands on the core functionality of Meridian Mail
by delivering voice, fax and e-mail messages to a single multimedia in-box at the user desktop (that is,
Microsoft Outlook) via TCP/IP connectivity to an enterprise LAN or WAN. Optionally, CallPilot can be
implemented as a voice messaging system and then enhanced to support multimedia messages. It
provides three options for message management—touch-tone, speech recognition and PC access—
through the purchase of Nortel keycodes.
CallPilot uses a multiple message store architecture (that is, it stores voice and fax messages separate
from e-mail), and supports a range of e-mail servers and clients including Microsoft Exchange/Outlook,
Novell GroupWise, Lotus Notes, Qualcomm Eudora Pro, Microsoft Outlook Express and Netscape
Messenger, among others. CallPilot also allows end-user interaction via Web browsers, such as Microsoft
Internet Explorer, Netscape Communicator and Netscape Navigator.
—Nortel Networks Customer Contact and Voice Portal Solutions deliver service across all “touch
points” of an enterprise business. The extensive portfolio includes the Symposium line of contact center
management products, as well as Periphonics and Nortel Networks Interactive Voice Response (IVR) and
advanced speech recognition solutions.
—Nortel Networks Integrated Applications Portfolio offers a suite of productivity enhancing solutions
that can be extended to users transparently across a distributed IP telephony network:
•
Integrated Personal Call Directory allows users to manage their incoming calls by setting up callforward hunting scenarios that direct callers to the user’s choice of telephony devices.
© 2003 Gartner, Inc. and/or its Affiliates. All Rights Reserved.
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Nortel Networks Succession 1000
•
Integrated Recorded Announcement is a multifeatured digital announcer that provides callers with 24hour access to recorded information, such as a company’s business hours, locations or
advertisements.
•
Integrated Conference Bridge is a high-quality audio conference bridge that delivers cost-effective,
interactive, multipoint conferences accessible from any telephone, anytime, anywhere.
•
Integrated Call Assistant offers cost-effective automated attendant capability with custom-recorded
announcements to appropriately route callers; it offsets the need for operator assistance.
Multimedia Communication Server (MCS) 5100 is Nortel Networks Enterprise Multimedia and
Collaborative Applications platform, based on the carrier-grade Succession IMS product. MCS 5100
utilizes open, industry-standard hardware to evolve PBX and IP-PBX networks to multimedia and
collaborative communication networks.
MCS 5100 is an application server that enables enterprise users to take advantage of next-generation
tools that improve productivity, reduce downtime and facilitate fast decision making. MCS 5100 brings
together advanced communication and collaboration capabilities within a single product portfolio
including:
•
Collaboration Services (conferencing, whiteboard, file exchange, Web push and co-browsing)
•
Mobility/Distributed Workforce Services (personalization, presence, instant messaging, call
screening, call logs, call management and routing)
•
Converged Desktop Services (third-party PBX/Centrex interworking)
•
Programmability (API toolkit extensibility).
Net6 Transformation Gateway enables Succession 1000 to support the delivery of business data
applications to IP phones. Nortel Networks strategic partnership with Net6 produced the Net6
Transformation Gateway—a tool that allows Web content and XML-based applications to be tailored and
displayed on the screens of Nortel Networks IP phones and wireless clients.
With Net6, the Nortel IP phones become “information appliances” capable of supporting applications such
as e-mail access, customer order status, inventory reporting, price checks, market share tracking,
conference room bookings, airline schedules, restaurant listings and university class schedules or security
alerts, in addition to voice communications.
Succession 1000 Element Manager, a web-based system management tool focused on single-site
Succession 1000 and associated components, is a member of the Nortel Networks Management products
portfolio. Each Succession 1000 system comes equipped with Succession 1000 Element Manager, which
provides an onboard Web-management interface that is also accessible from Optivity Telephony Manager
(OTM). Succession 1000 Element Manager is used specifically for system configuration, maintenance
and reporting. It enables administrators to define trunks and routes, set IP telephony capabilities such as
quality of service (QoS) levels, monitor Succession Signaling Server data and define gatekeeper
functionality at an individual system level. Maintenance can also be performed via the Element Manager,
including backup and restore tasks, and managing software updates.
Nortel Optivity Telephony Manager (OTM) is a suite of management tools for configuring, controlling
and managing Succession 1000 and Meridian 1 systems in a network. Access to multiple sites and
systems from a single interface is supported, as are both a Windows interface and a Web interface. The
software suite runs on a dedicated OTM server running MS Windows NT Server or Windows 2000 Server.
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Three packaged configurations are available: General, Enhanced and Premium. A Telecom Billing
System (including call tracking) is available as an option for all packages.
Depending on the package, OTM features include LDAP-based directory integration, station
administration, call accounting, call tracking, traffic analysis, maintenance, alarm management,
centralized management, multiuser capability, customizable reporting, import/export utility, scheduled
tasks and disaster recovery tools.
Succession 1000 IP Power Solutions include the haystack 460 24T-PWR Power over Ethernet Switch,
a new member of the BayStack switching family. The BayStack 460 is a resilient, secure, stackable wiring
closet switch that provides Power over Ethernet (POE) capabilities to IEEE P802.3af-compliant devices,
such as IP telephones, wireless access points and net cameras. It eliminates the need to plug IP devices
into separate power outlets. With BayStack 460, any standards-compliant device can be powered,
including Nortel i2000 Series Internet Telephones.
For enterprise customers wanting to power Nortel i2000 phones from the LAN and leverage an existing
Ethernet switch in their wiring closet (such as the haystack 450), Nortel Networks Power over LAN Hub
adds power to standard Category 5 LAN wiring drops for data terminal equipment, including IP
telephones. Power is supplied on an as-needed basis with a software-based automatic load and faultsensing algorithm. The unit fits into a standard 19-inch wiring closet rack and provides a cost-effective
way to centralize power to Nortel Internet Telephones. The Power over LAN Hub can be powered from
ordinary commercial alternating current (AC) power; its power supply can automatically switch to use any
type of AC power from 90 to 240 volts alternating current (VAC) 50/60 Hz, and it can be operated with any
commercially available universal power supply (UPS).
The i2000 Series Internet Telephones can also be powered by a 16VAC, 500mA, local AC power
transformer. Local power transformers can be ordered separately to accommodate country-specific line
voltage requirements. Or in North America, the transformer can be ordered with the i200x Internet
Telephone boxed package.
Contivity Secure IP Services Gateways are a next-generation family of products designed to deliver
security and IP services in a single integrated platform. Contivity provides dynamic routing services over
encrypted virtual private network (VPN) tunnels, stateful firewall, encryption, authentication, policy and
bandwidth management services all within the same device. The comprehensive set of Contivity softwareenabled IP services allows enterprises to deploy needed services without the cost of hardware upgrades.
Contivity’s IPsec-based IP-VPN services deliver critical capabilities for secure IP telephone transmission,
including encryption, authentication and data integrity services. Nortel’s Secure Routing Technology
(SRT) addresses the dynamic routing and scaling requirements of deploying large-scale, secure VPNs.
SRT on Contivity can be utilized to support the security requirements of Succession system deployments,
while preserving the same level of performance, scalability and availability expected of “telephony-grade”
dynamically routed IP networks.
Mission-Critical Performance
Nortel Networks’ Ethernet Switching portfolio of products deliver end-to-end support for quality of service
(QOS), power over Ethernet ports and simple comprehensive configuration tools for implementing
mission-critical IP telephony applications.
The Nortel Passport 8600 and 1424T combined with the Business Policy Switch, BayStack 460 and 470
supply the infrastructure designed to handle bandwidth-stringent applications. The Nortel Passport WAN
portfolio provides carrier-grade, multiservice switches that deliver a variety of data, voice and video
© 2003 Gartner, Inc. and/or its Affiliates. All Rights Reserved.
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Nortel Networks Succession 1000
services. Nortel Networks LAN portfolio provides the elements necessary to implement wire speed traffic
classification, policy enforcement and filtering within a network.
Pricing
Nortel Succession 1000 pricing starts at about $700 per line.
GSA Pricing
Yes.
Competitors
•
Alcatel (OmniPCX Enterprise)
•
Avaya Definity Servers, ECLIPS MultiVantage Servers
•
Cisco Systems (CallManager)
•
NEC (NEAX 2000 IPS, NEAX 2400 IPX)
•
Siemens (HiPath 4000, HiPath 5000)
•
Mitel Networks (3300 ICP)
Strengths
•
A major advantage of Succession 1000 is that it evolved from the Meridian 1 software base. With
release 3.0, the system software for both solutions becomes one software stream.
•
Nortel targets the Succession 1000 as the IP-PBX of choice for established Meridian 1 customers
looking to expand their networks with an IP telephony solution, but still retain the familiar functionality
of Meridian 1.
•
Succession 1000 release 2.0 or later delivers IP-based features and functions equivalent to the
features and functions in Meridian 1 X11 release 25.40.
•
Succession 1000 can IP network with Nortel Meridian 1 and Nortel Business Communication
Manager (BCM) systems, along with Nortel Succession Branch Office solutions.
•
Succession 1000 supports Digital Private Network Signaling System (DPNSS) for multivendor system
networking applications.
•
With release 3.0, Succession 1000 will interwork with Nortel’s Succession Multimedia eXchange (MX)
solution, now called the Nortel 5100 MCS, which will enable larger enterprises to integrate complex
multisite, multivendor IP and time-division multiplexing (TDM) PBX networks.
•
The porting of established Meridian 1 applications, such as CallPilot and Symposium Call Centers, to
Succession 1000 has been achieved.
Limitations
•
There are some concerns about existing Meridian 1 users needing a hardware upgrade before
migrating to Succession 1000, which could make it an expensive proposition.
•
Prior to release 3.0, a Succession Call Server supports only 1,000 stations per server.
© 2003 Gartner, Inc. and/or its Affiliates. All Rights Reserved.
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Nortel Networks Succession 1000
•
Digital trunks are supported on the Succession Media Gateway, but not on the Media Gateway
Expansion. However, a few trunk cards, for example, dual PRI trunk cards, are also not supported on
the Succession Media Gateway.
•
No Succession 1000 support for Meridian Mail; CallPilot is the system messaging application. Note:
Customers with Meridian 1 systems in their network can use Meridian Mail on Meridian 1 to provide
messaging services to users on Succession 1000 via a feature called Network Message Service.
•
The enterprise data network must meet some minimum requirements for bandwidth, packet loss, and
roundtrip delay and jitter in order to support the distribution of Succession Media Gateways.
•
Nortel Optivity Telephony Manager (OTM) software requires a dedicated server running MS Windows
NT Server or Windows 2000 Server.
Insight
Release 3.0 and the Succession 1000M system scale up into the enterprise space capacitywise,
supporting several thousand analog, digital or IP users, depending on enterprise requirements. Prior to
this release, the scalability of the Succession 1000 (1,000 users) limited its use for larger enterprise
customers. The system offers solid networking and survivability capabilities, and provides a way for
Meridian 1 customers to migrate to IP telephony (albeit with some upgrade cost concerns).
Enterprise customers typically look to deploy the IP-based Succession 1000 in a “greenfield” (new site
with no existing equipment) approach, as well as a solution for expanding their established networks. In
both cases, the Succession 1000’s IP-based architecture is implemented by enterprises looking to take
advantage of the efficiencies associated with IP telephony today—one-network infrastructure, enhanced
distributability and mobility (remote sites, teleworkers, mobile workers), centralized system administration,
toll savings on enterprise site-to-site calls, and enhanced communications applications (unified messaging
[UM], unified communications [UC], conferencing, collaboration).
© 2003 Gartner, Inc. and/or its Affiliates. All Rights Reserved.
DPRO-111384
26 September 2003
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