* Assembly Guide & Warranty Card Included
ES700 & ES900
ELLIPTICAL
OWNER’S MANUAL
Revision 012714
ES700 & ES900 ELLIPTICAL OWNERS MANUAL
IMPORTANT:
All Products shown are prototype. Actual product delivered may vary.
Product specifications, features & software are subject to change without notice.
For the most up to date owner’s manual please visit www.truefitness.com.
For documents in additional languages please visit www.truefitness.com/document-library/29/international-manuals
IMPORTANTE:
Todos los productos mostrados son prototipos. La realidad el producto suministrado puede diferir.
Especificaciones de productos, características y software están sujetas a cambios sin previo aviso.
Para la más actualizada de este manual del propietario, por favor visite www.truefitness.com
Para los documentos en otros idiomas, por favor visite www.truefitness.com/document-library/29/international-manuals
IMPORTANT:
Tous les produits présentés sont prototype. Le produit réel livré peut varier.
Spécifications du produit, caractéristiques et logiciels sont sujettes à modification sans préavis.
Pour la plus à jour le manuel du propriétaire s'il vous plaît visitez www.truefitness.com.
Pour documents dans des langues supplémentaires, veuillez www.truefitness.com/document-library/29/international-manuals de visite
重要提示:
显示所有产品的原型。实际交付的产品可能有所不同
产品规格,功能和软件如有更改,恕不另行通知
迄今为止对于大多数的使用说明书,请访问www.truefitness.com
对于其他语言的文档,请访问www.truefitness.com/document-library/29/international-manuals
:‫ﻫﺎﻡ‬
.‫ ﻗﺩ ﺗﺧﺗﻠﻑ ﺍﻟﻣﻧﺗﺞ ﺍﻟﻔﻌﻠﻲ ﺗﺳﻠﻳﻣﻬﺎ‬.‫ﺟﻣﻳﻊ ﺍﻟﻣﻧﺗﺟﺎﺕ ﺍﻟﻣﻌﺭﻭﺿﺔ ﻫﻲ ﺍﻟﻧﻣﻭﺫﺝ‬
.‫ ﻭﺍﻟﻣﻳﺯﺍﺕ ﻭﺍﻟﺑﺭﺍﻣﺞ ﻗﺎﺑﻠﺔ ﻟﻠﺗﻐﻳﻳﺭ ﺩﻭﻥ ﺇﺷﻌﺎﺭ‬،‫ﻣﻭﺍﺻﻔﺎﺕ ﺍﻟﻣﻧﺗﺞ‬
‫ﻟﻣﻌﻅﻡ ﻣﺎ ﻳﺻﻝ ﺣﺗﻰ ﺍﻵﻥ ﺩﻟﻳﻝ ﺍﻟﻣﺎﻟﻙ ﻳﺭﺟﻰ ﺯﻳﺎﺭﺓ‬www.truefitness.com.
‫ ﻳﺭﺟﻰ ﺯﻳﺎﺭﺓ‬،‫ﻟﻠﻣﺳﺗﻧﺩﺍﺕ ﻓﻲ ﻟﻐﺎﺕ ﺇﺿﺎﻓﻳﺔ‬www.truefitness.com/document-library/29/international-manuals
WICHTIG:
Alle hier gezeigten Produkte sind Prototypen. Das tatsächliche Produkt ausgeliefert wird, kann variieren.
Produkt-Spezifikationen, Funktionen und Software können sich ohne vorherige Ankündigung ändern.
In den meisten Fällen bis zu Bedienungsanleitung Bisher besuchen Sie bitte www.truefitness.com.
Für Dokumente in weiteren Sprachen finden Sie unter www.truefitness.com/document-library/29/international-manuals
BELANGRIJK:
Alle getoonde producten zijn prototype. Daadwerkelijke product geleverd kan verschillen.
Product specificaties, eigenschappen & software zijn onderhevig aan verandering zonder kennisgeving.
Voor de meest actuele handleiding van de eigenaar kunt u terecht www.truefitness.com.
Voor documenten in andere talen kunt u terecht op www.truefitness.com/document-library/29/international-manuals
ВАЖНО:
Все товары указаны прототипа. Фактический продукт, поставляемый могут отличаться.
Технические характеристики, особенности и программного обеспечения могут быть изменены без предварительного
уведомления.
Для получения самой последней на сегодняшний день руководство по эксплуатации пожалуйста, посетите
www.truefitness.com
.Для документов на другие языки, пожалуйста, посетите www.truefitness.com/document-library/29/international-manuals
Truefitness.com / 800.426.6570 / 636.272.7100
ES700 & ES900 ELLIPTICAL OWNERS MANUAL
Frank Trulaske, founder and CEO of TRUE, has had the same simple philosophy of delivering superior products, service
and support for over 30 years. Today, TRUE is the global leader in premium cardio equipment for the commercial and
residential markets. Our goal is to be the leader in technology, innovation, performance, safety and style. TRUE has
received many awards for its commercial and retail product over the years and remains the benchmark for the industry.
Fitness facilities and consumers invest in TRUE products for their durable commercial platforms used in all its cardio
products, both commercial and residential alike.
The proud manufacturing tradition of quality and the culture of innovation at TRUE have given rise to a full line of
truly extraordinary treadmills, indoor cycles and elliptical cross-trainers. As a result, people all over the world are
benefiting from the TRUE experience. Innovation across the full product line has made TRUE successful and is a
trademark of the TRUE heritage. TRUE’s patented Heart Rate Control® technology is just one of the remarkable ways we
deliver simple and superior performance every user can enjoy, and most importantly, use to achieve personal health and
fitness goals.
TRUE strives to perfect biomechanically correct and orthopedically comfortable, functional products. Whether it be the
mesh seat in the recumbent bike, the Soft Step® in the elliptical cross-trainers or the Soft System® in our treadmills, we
deliver the best.
At the heart of our success is the relentless and systematic life testing of both our products and their components. We
have dedicated employees who understand our philosophy is to deliver the best products in the world.
Our goal is not to sell the most cardio products in the world, but to deliver the world’s best premium equipment for our
customers’ health and fitness solutions.
To own a TRUE machine is to be part of an exclusive fitness community that delivers results – your results.
Thank you for becoming a part of the TRUE experience.
TRANSCEND ALL OTHERS!
Truefitness.com / 800.426.6570 / 636.272.7100
ES700 & ES900 ELLIPTICAL OWNERS MANUAL
TABLE OF CONTENTS:
Chapter 1: Safety Instructions
Safety Instructions
Space Requirements
Grounding Instructions
Power Requirements
Warning Decals
Compliances
Chapter 2: Assembly Instructions
Pre-Assembly Checklist
Assembly Steps:
Chapter 3: Product Overview
Elliptical Overview
Chapter 4: Programming & Operation
Heart Rate Monitoring
Heart Rate Control
Program Descriptions
Chapter 4A: Escalate9 Operation
Escalate 9 Overview
Console Navigation
Advanced Console Functions
1
3
4
5
6
6
7
8
18
21
21
23
26
28
35
Chapter 4B: Emerge Operation
Emerge Overview
Console Navigation
Advanced Console Functions
Chapter 5: Care & Maintenance
Care & Maintenance
Cleaning the Equipment
Leveling the Unit
Other Scheduled Preventive Maintenance
Long Term Storage
Chapter 6: Customer Service
Contacting Service
Contacting Sales
Reporting Freight Claims or Parts Damage
Chapter 7: Additional Information
Troubleshooting Guide
ES700 Specification Sheet
ES700 Warranty Registration
ES900 Specification Sheet
ES900 Warranty Registration
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43
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CHAPTER 1: SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE SAFETY INSTRUCTIONS
This elliptical is intended for in-home use only; do not use this elliptical in a commercial or institutional setting.
Doing so may void the expressed warranty.
WARNING: All EXERCISERS MUST READ ALL INSTRUCTIONS BEFORE USING THE ELLIPTICAL.
WARNING: Heart rate monitoring systems may be inaccurate for some individuals. Over-exercising may result in
serious injury or death. If you feel faint, stop exercising immediately.
WARNING: Equipment should be immediately taken out of use if it fails to work properly or when a warning is
presented electronically.
TRUE STRONGLY recommends seeing a physician for a complete medical exam before undertaking an exercise program,
particularly if the user has a family history of high blood pressure or heart disease, is over the age of 45, smokes, has high
cholesterol, is obese or has not exercised regularly in the past year. Additionally, TRUE recommends consulting a fitness
professional on the correct use of this product. If at any time while exercising the user experiences faintness, dizziness, pain or
shortness of breath, he or she must stop immediately.
WARNING: To reduce the risk of electrical shock, always unplug this TRUE product before cleaning or attempting any
maintenance activity. Do not handle the plug with wet hands.
WARNING: To reduce the risk of burns, fire, electric shock or injury, it is imperative to connect each product to a
properly grounded 110V electrical outlet. A risk of electrical shock may result from improper connection of the
equipment’s grounding conductor. Check with a qualified electrician if you are unsure about proper grounding
techniques. Do not modify the plug provided with this product. If it will not fit an electrical outlet, have a proper outlet
installed by a qualified electrician. Your TRUE Fitness product must be properly grounded to reduce risk of shock if the
elliptical malfunctions. Your elliptical may be equipped with an electrical cord, which includes an equipment grounding
conductor and a grounding plug. The plug must be inserted into an outlet that has been properly installed and grounded
in accordance with all local codes and ordinances. A temporary adapter cannot be used to connect this plug to a two-pole
receptacle in North America. If a properly grounded 15 amp outlet is not available, a qualified electrician must install
one.
WARNING: Do not move the equipment by lifting the console. Do not use the console as a handlebar during a workout.
WARNING: This product contains chemicals known to the state of California to cause cancer and birth defects or other
reproductive harm.
WARNING: Keep equipment stable on flat ground.
WARNING: Replace warning labels that may be worn, damaged or missing
WARNING: Replace any non-working or damaged components; remove the unit from service until repair is performed.
WARNING: To reduce the risk of burns, fire and electric shock or injury to persons, follow these instructions:
•
This appliance should never be left unattended when plugged in.
•
Do not use any type of extension cord with this product.
•
Unplug it from the outlet when not in use and before any servicing.
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CHAPTER 1: SAFETY INSTRUCTIONS
•
Do not operate the equipment while being covered with a blanket, plastic, or anything that insulates or stops
airflow.
WARNING: Risk of personal injury-crushing hazard when elliptical is in operation - Keep feet, hands, and fingers
away from moving parts.
CAUTION:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Health related injuries may result from incorrect or excessive use of exercise equipment.
Do not use typing or web surfing features at excessive speeds. Always stabilize yourself by holding a stationary handle
when using typing or web surfing features. (Varies by console option)
Do not use the contact heart rate grips as a handlebar during a workout.
Any changes or modifications to this equipment could void the product warranty.
To avoid injury stand on the side rails before starting the elliptical.
To disconnect, turn power OFF at the ON/OFF switch if applicable, then remove plug from electrical outlet.
Never operate a TRUE product if it has a damaged power cord or electrical plug, or if it has been dropped, damaged, or
even partially immersed in water. Contact TRUE Customer Service.
Power adapter requirements for the elliptical are 110V AC input and 24V DC 7.5Amp output.
*Note the plug configuration for the power adapter may vary by country.
Use a TRUE AC power cord or AC/DC adapter only
Note the plug configuration for the power adapter may vary by country.
Position this product so the power cord plug is accessible to the user.
Keep the power cord away from heated surfaces. Do not pull the equipment by the power cord or use the cord as a
handle. Do not run the power cord along the side or under the equipment.
If the electrical supply cord is damaged it must be replaced by the manufacturer, an authorized service agent, or a
similarly qualified person to avoid a hazard.
Do not use this product in areas where aerosol spray products are being used or where oxygen is being administered.
Such substances create the danger of combustion and explosion.
Always follow the console instructions for proper operation. Close supervision is necessary when used near children
under the age of 15, or disabled persons.
Do not use this product outdoors, near water, while wet, or in areas of high humidity including extreme temperature
changes
Never operate a TRUE product with the air openings blocked. Keep air openings free of lint, hair or any obstructing
material.
Never insert objects into any openings in this product. If an object should drop inside, turn off the power, unplug the
power cord from the outlet and carefully retrieve it. If the item cannot be reached, contact TRUE Customer Service.
Never place liquids of any type directly on the unit except in the accessory tray or bottle holders. Containers with lids are
recommended.
Wear shoes with rubber or high traction soles. Do not use shoes with heels, leather soles, cleats or spikes. Make sure no
stones are embedded in the soles. Do not use this product in bare feet. Keep all loose clothing, shoelaces and towels away
from moving parts.
Do not reach into or underneath the unit, or tip it on its side during operation.
Use correct ergonomic positioning while operating the elliptical.
Do not allow animals on or near the equipment while in operation.
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CHAPTER 1: SAFETY INSTRUCTIONS
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Use the side rails or upper exercise arms whenever additional stability is required. In case of emergency, the side
rails should be grabbed and the user should place his/her feet on the side platforms. The side rails should be used
to grasp the heart rate sensors or to rest the hand on while operating the activity zone keys.
Do not exceed maximum user weight of 350 lbs. (158kg).
Avoid exiting elliptical while the foot skate is still in motion
Do not use if you have a cold or fever.
When using this exercise machine, basic precautions should always be followed.
Use this t elliptical only for its intended use as described in this manual.
Do not use attachments not recommended by the manufacturer.
Allow only trained personnel to service this equipment.
Avoid the possibility of bystanders being struck or caught between moving parts by making sure that they are out of
reach of the elliptical while it is in motion.
Allow only one person at a time on the elliptical while it’s operating.
It is the sole responsibility of the owner/operator to ensure regular and scheduled maintenance is performed.
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if they have been given supervision or instruction
concerning use of the appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by children without supervision.
Avoid placing hands on the upper side rail covers while elliptical is in operation. (See Fig 2)
SPACE REQUIREMENTS:
•
TRUE’s recommendation is to leave a 39” safety zone at rear of elliptical. The sides of the unit should be at least 20” away
from the wall or obstructions. (See Fig 1)
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CHAPTER 1: SAFETY INSTRUCTIONS
GROUNDING INSTRUCTIONS:
This product must be grounded, if it should malfunction or breakdown, grounding provides a path of least resistance for
electric current to reduce the risk of electric shock. This product is equipped with a cord having an equipment-grounding
conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and
grounded in accordance with all local codes and ordinances.
DANGER:
•
•
•
•
•
Improper connection of the equipment-grounding conductor can result in a risk of electric shock.
Check with a qualified electrician or serviceman if you are in doubt as to whether the product is properly
grounded. Do not modify the plug provided with the product. If it will not fit the outlet, have a proper outlet
installed by a qualified electrician.
Do not remove the motor cover or you may risk injury due to electric shock.
The 120-V model is for use on a nominal 120-V circuit and has a grounding plug that looks like the plug
illustrated in figure A. Make sure the product is connected to an outlet having the same configuration as the plug.
No adaptor should be used with this product.
The 230-V model is for use on a circuit having a nominal rating more than 120-V and is factory-equipped with a
specific electric cord and has a grounding plug that looks like the plug illustrated in figure B. Make sure that the
product is connected to an outlet having the same configuration as the plug in Figure B. No adapter should be
used with this product. If the product must be reconnected for use on a different type of electric circuit, the
reconnection should be made by qualified service personnel.
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CHAPTER 1: SAFETY INSTRUCTIONS
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CHAPTER 1: SAFETY INSTRUCTIONS
WARNING DECALS:
WARNING: Replace warning labels that may be worn, damaged or missing.
*To replace any worn or missing warning decals contact TRUE FITNESS by one of the following: www.truefitness.com or contact
customer service at 800-883-8783.
COMPLIANCES:
This equipment complies with all applicable codes and regulations. For a complete list of compliances, please visit
www.truefitness.com
Truefitness.com / 800.426.6570 / 636.272.7100
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Read and understand all instructions and warnings prior to use.
Obtain a medical exam before beginning any exercise program. If at any time during exercise you
feel faint, dizzy, or experience pain, stop and consult your physician.
Obtain proper instruction prior to use.
Read, understand, and test the emergency stop procedures before use.
Inspect the elliptical for incorrect, worn, or loose components and do not use until corrected,
replaced, or tightened prior to use.
Do not wear loose or dangling clothing while using elliptical.
Care should be used when mounting or dismounting elliptical.
Disconnect all power (if applicable) before servicing elliptical.
Do not exceed maximum user weight of 350 lbs.
Keep children and animals away.
Do not operate an electrically powered elliptical in damp or wet locations.
All exercise equipment is potentially hazardous. If attention is not paid to the conditions of
equipment usage, death, or serious injury could occur.
Keep the top side of the moving surface clean and dry.
This machine is intended for residential use only.
All exercise equipment is potentially hazardous. If attention is not paid to the conditions of the
equipment usage, death or serious injury could occur.
*Should you need technical assistance in assembly of your TRUE Fitness product, contact TRUE Fitness Technical
Support at 1-800-883-8783.
PRE-ASSEMBLY CHECK LIST:
Hardware:
Hardware is packaged in
numbered plastic bags that
correspond to the step with
which they are used. Not all
steps require hardware.
Tools Required:
10mm hex key (Included)
8mm hex key (Included)
6mm hex key (Included)
#2 Phillips Screwdriver
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
ELLIPTICAL ASSEMBLY STEPS:
CAUTION:
•
•
•
•
It is recommended that two people unpack and assemble elliptical.
Remove bands from packaging and pull top from pallet.
Remove all parts from packaging. Leave machine on pallet.
For each step use hardware in the corresponding bag.
Parts Identification:
Use this page to identify the parts used in each step
Exercise Arms
Step 4
Console
Step 6&7
Side Arms
Step 3
Neck Shroud
Step 7
Push Rods
Step 1 & 2
TRUE Lock
Pedestal
Step 1
Boot
Step 1
Handle Bars
Step 1&9
Base
Step 1
Floor Levelers
Step 8
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
ELLIPTICAL ASSEMBLY STEPS (continued):
Pre-Assembly STEP 1: Install Transport Handle Bars:
a) Important: With machine still on pallet, attach handle bars to the front and rear of machine. Handle Bars will
provide assistance in moving machine. Figures 1 & 2
b) Carefully remove Elliptical from pallet.
c) Important: After final machine placement has been completed, remove transport handle bars from machine and
store handle bars with owner’s manual.
Remove handles from front of
Base after machine is moved
into final placement
Attach Handles
to Base and use
both Front and
Rear Handles to
move Elliptical
off the pallet
Figure 1
Figure 2
Pre-Assembly STEP 2: Measure Doorways:
a) Measure all doorways, hallways and stairwells to make sure that the fully assembled elliptical (33 inches wide) can
fit through them.
b) If the fully assembled unit will not clear the doors and walls, move all parts to the final location and assemble
machine in that location. When moving the machine, keep the left side Styrofoam attached to the Base to help
avoid damaging the plastic covers. Set the base on the Styrofoam or the feet only. Figure 4
Please Note When Moving The Elliptical:
Elliptical base can be set
on its LEFT side, but
ONLY with the attached
Styrofoam underneath it.
Do not insert fork from
fork truck in this
location. There are
exposed parts that can
be damaged.
Figure 4
Figure 3
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
ELLIPTICAL ASSEMBLY STEPS (continued):
STEP 1: Attach Push Rods:
a) Rotate crankshaft to the rear on
the side that you are installing then
insert the push rod as shown.
Rotate Crankshaft to the rear
for push rod installation.
b) Once the pushrod is inside the
shroud, rotate the crankshaft forward
until the connection joint is
accessible through the hole in the
shroud.
Move crank shaft back
to front after push rod is
inserted.
Align the pushrod so
that it is accessible
through the shroud.
c) Use the Allen wrench to insert the
bolt through the shroud and into the
joint. Tighten fully.
Hardware Required (Bag 1):
2 M10x55mm Bolts
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
ELLIPTICAL ASSEMBLY STEPS (continued):
STEP 1: Attach Push Rods (continued):
d) Place Rubber Cap from Bag 1 in
hole after assembly.
Hardware Required (Bag1):
2 Rubber Caps
STEP 2: Assemble Pedestal to Base:
a) Remove front handles before
assembling pedestal.
b) Use 2 people to slide the
Pedestal straight down onto the
Base and be careful to not pinch
the wires on the right side of the
base.
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
ELLIPTICAL ASSEMBLY STEPS (continued):
STEP 2: Assemble Pedestal to Base (continued):
c) Use 2 M12x12mm bolts and 8
M8x12mm bolts to attach Pedestal
to Base and connect the 3 cables
coming from the right pedestal to
the corresponding wires in the
base.
Hardware Required (Bag 2):
M8x12mm
Bolts
8 M8x12mm Bolts
Insert these bolts
first to help align
other bolts
2 M12X12mm Bolts
M12x12mm
Bolt
d) Snap the 2 Front Boot Covers
into place on the base and use 4
M4 screws to tighten down the
Boot Cover.
Hardware Required (Bag 2):
4 M4 Screws
Make sure these
three areas snap
into place.
STEP 3: Attach Top of Push Rods:
a) Slide the shaft through the
bearing on the top of the push rod
and use the bolts, lock washers and
flat washers from bag 3 to secure
the push rod to the shaft.
b) Use the plastic caps from bag 3
to cover the top of the push rod.
Hardware Required (Bag 3):
2 M10 Bolts
2 Flat Washer
2 Lock Washer
2 Plastic Caps
Make sure to use
the washer inbetween the bolt
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
ELLIPTICAL ASSEMBLY STEPS (continued):
STEP 4: Attach Side Arms:
a) Connect Cardio Arm Heart
Rate Cable
b) CAREFULLY Slide Side Arm
into Pedestal and tuck the Heart
Rate Cable into the plastic
housing. Make sure to not pinch
the Heart Rate Cable wires.
Connect Wires
between the Pedestal
and the Side Arms
c) Use 4 M8x12mm bolts to
tighten the Side Arms into the
underside of the Pedestal.
Hardware Required (Bag 4):
4 M8x12bolts
STEP 5: Attach Upper Body Cardio Arms:
a) Install each upper arm with 4
M8x20mm bolts and 4 lock
washers using an 8 mm hex key.
Note: Upper Arms are labeled “L
for Left and “R” for Right.
Hardware Required (Bag 5):
8 M8x20mm Bolts
8 Lock Washer
4 Bolts per Arm
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
ELLIPTICAL ASSEMBLY STEPS (continued):
STEP 5: Attach Upper Body Cardio Arms (continued):
b1) Attach the inner Cardio Arm
Covers using 2 M5x8mm screws.
Hardware Required (Bag 5):
4 M5x8mm Screws
b2-ES900 ONLY) Attach the outer
Cardio Arm Covers using 2
M5x8mm screws.
Hardware Required (Bag 5):
4 M5x8mm Screws
STEP 6: Attach Pedal Tubes:
a) Use 2 M10x80mm bolts and M10
nuts to attach Pedal Tubes. Make
sure that pedal tubes are centered on
the rollers on the Crankshaft before
tightening the bolts.
Hardware Required (Bag 6):
2 M10x80mm Bolts
2 M10 Nuts
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
ELLIPTICAL ASSEMBLY STEPS (continued):
STEP 6: Attach Pedal Tubes (continued):
b) Attach the Front Pedal Tube
Covers using 8 M5x12mm screws.
Hardware Required (Bag 6):
8 M5x12mm Screws
STEP 7: Attach Console:
a) Slide Console cables through
Console Mast and attach Mast using
2 M8x12mm bolts.
Ground
Screw Hole
CAUTION: Do not pinch wires!
Hardware Required (Bag 7):
2 M8x12mm Bolts
Route Cables Here
Truefitness.com / 800.426.6570 / 636.272.7100
2 M8x12 Bolts
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
ELLIPTICAL ASSEMBLY STEPS (continued):
STEP 7: Attach Console (continued):
a) Attach the wires coming out of the top of the neck to the back of the console as shown under the picture of The
Correct Console. Remove the Ground Screw from the plate on the neck and use it to screw the Ground
Connector back into the same hole.
Orange LED Console
9” TFT Console
Ground
Connect 4 pin
Connect 5 pin
Connector
plug here.
plug here.
Connect 4 pin
Connect 7 pin
Ground
Connect 7 pin
plug here.
plug here.
Connector
plug here.
Note: The network cable is built in for future use and is not used for this installation.
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
ELLIPTICAL ASSEMBLY STEPS (continued):
STEP 7: Attach Console (continued):
b) Tuck access wires into the neck and
attach the console to the neck using
the 4 bolts included with the console.
Required Hardware:
Included with console
4 Bolts
c) Attach the Rear Console Cover
using 2 M5x12mm screws.
Required Hardware (Bag 7):
2 M5x12mm Screws
2 Screws
STEP 8: Floor Levelers:
a) If necessary, adjust four levelers on bottom of machine to accommodate uneven flooring.
STEP 9: Remove Transport Handle Bars:
a) Once Elliptical is moved into its final location, remove the two Handle Bars on the back of the machine and store
with owner’s manual for future use.
STEP 10: Remove Protective Film from Decals:
a) Once Elliptical is moved into its final location, remove the protective film from the decals and from the “True” on
the lower shroud.
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CHAPTER 3: PRODUCT OVERVIEW
ELLIPTICAL OVERVIEW:
Upper Exercise Arms
with Revolving Handles
(ES900)
Console Assembly
Upper Exercise Arms
with Multi Grip Handles
(ES700)
Upper Exercise Arm
Height Adjustment Knob
(ES900)
Side Rails with
Contact Heart Rate Pads
TRUE Lock
Operates using speed independent
braking system
Side Steps
Foot Pads
Power Cord
On/Off Switch
Transport Handle
Access
Leveling Feet
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CHAPTER 3: PRODUCT OVERVIEW
ELLIPTICAL OVERVIEW (continued):
Console Assembly:
The console allows the user to set up a workout program and control the elliptical during a workout.
Upper Exercise Arms with Multi Grip Handles (ES700):
Ergonomic Multi-Grip Handles that provide resistance to the upper body during a workout.
Upper Exercise Arms with Revolving Handles (ES900):
Ergonomically designed rotating handles, with upper-body only capability height adjustment, that provide resistance to
the upper body during a workout.
Upper Exercise Arm Height Adjustment Knob (ES900):
Allows the user to adjust the height of the upper exercise arms to a comfortable position.
Side Rails with Contact Heart Rate Pads:
Stationary side arms that can be used to aid users in mounting and dismounting the machine or in case of emergency. The
built in contact heart rate pads allow users to check their heart rate without wearing a wireless chest strap.
Side Steps:
The stationary steps on either side of the elliptical, which allow the user to safely straddle the footpads during startup, to
isolate upper body, or in the event of an emergency.
Transport Handles Access:
Threaded sockets in the frame of the elliptical that will accept the transportation handles.
Foot Pads:
Moving pedals on the elliptical that provide resistance to the lower body during a workout.
Leveling Feet:
An adjustable system used to aid in the leveling the elliptical.
Power Cord:
Delivers power from the wall outlet to the elliptical.
On/Off Switch:
Allows users to turn the power on or off to the elliptical.
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CHAPTER 3: PRODUCT OVERVIEW
ELLIPTICAL OVERVIEW (continued):
TRUE Lock™ (exercise lock feature):
The ES700 and ES900 ellipticals include the TRUE Lock. This feature allows users to immobilize the foot pedals. By
locking the exercise machine, a user can create a more stable foot pedal when entering and exiting the machine. TRUE
Lock also prevents unintentional foot pedal movement when the machine is stored and not in use.
Operating Instructions:
The TRUE Lock knob is designed to be positioned in either the locked or unlocked position. Always make sure it is
secured fully in one of these positions. To operate, first pull knob to disengage, and then simply turn in the appropriate
direction. Once you have reached the correct position, release knob.
CAUTION:
Before exercising, ensure knob has been pulled and fully rotated counter-clockwise to unlock.
CAUTION:
When locking the device, ensure knob has been pulled and fully rotated clockwise to lock. Foot pedals must be in the
neutral (at rest position) to lock. To ensure the system is locked, slightly move one of the foot pedals fore or aft. If system
is locked only very slight movement is possible. If foot pedal is not locked, re-check knob for full rotation in the clockwise
direction and move foot pedal until locking pin engages.
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CHAPTER 4: PROGRAMMING & OPERATION
HEART RATE MONITORING:
This elliptical can monitor a user’s heart rate using either a Polar® compatible chest strap or the metal grips on the hand
rails (called contact heart rate or CHR pads). A chest strap transmits the user’s heart rate to the elliptical via radio, and the
CHR pads connect to a special computer circuit to extract the user’s heart rate.
Chest Strap Heart Rate Monitoring:
Although this elliptical functions fine without using the heart rate monitoring feature, this kind
of monitoring gives valuable feedback on the user’s effort level. Chest strap monitoring also
allows users to use Heart Rate Control, the most advanced exercise control system available.
When users wear a Polar® compatible transmitter strap, the elliptical will display the user’s heart
rate as a digital beats-per-minute (bpm) readout.
The transmitter strap should be worn directly against the user’s skin, about 1-2 inches
below the pectoral muscles/breast line. Women should be careful to place the
transmitter below their bra line.
Initially the transmission signal for heart rate may be erratic or non-existent. Some moisture is
necessary between the strap and the user’s skin for proper transmission. Sweat from exercise
works best, but ordinary tap water may be used prior to the workout if desired.
A Note on Chest Strap Heart Rate Monitoring:
The chest strap produces a radio signal that the elliptical reads and registers as the user’s heart rate. The accuracy of a
reading may be affected when outside interference is present.
Contact Heart Rate (CHR):
The CHR system will let the user monitor their heart rate without wearing a chest strap. When using the CHR system
users should gently grasp the CHR pads with both hands. Within 30 seconds, the user’s heart rate should be displayed as a
digital bpm readout (during the first 30 seconds the system is analyzing and locking in the user’s heart rate). Users should
exercise with smooth body motions and breathe regularly. It is best to avoid talking while using the CHR system, as
talking will cause unrepresentative heart rate spikes of 5 to 10 bpm. To ensure an accurate reading, the user’s hands should
be clean, free of both dirt and hand lotions.
A Note on CHR Accuracy:
CHR monitoring may be less accurate than chest strap monitoring since the heart rate signals are much stronger at the
chest.
HEART RATE CONTROL (HRC):
Introduction:
You are now the owner of the most sophisticated Heart Rate Control equipment available. TRUE HRC is unique and
patented. It accommodates users from rehabilitation to world class athletes, and all those in between. TRUE HRC allows
users to do a completely adjustment free heart rate controlled workout. By training at a specific target heart rate, users can
exercise at a more efficient cardiovascular level.
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CHAPTER 4: PROGRAMMING & OPERATION
HEART RATE CONTROL (continued):
The TRUE HRC system is unique because users must enter the key parameters of the workout; target heart rate, weight,
age, and time, prior to beginning the HRC workout. As users approach their target heart rate, the elliptical’s computer
takes full control over the workout and changes the workout intensity automatically to keep users near their target heart
rate. This allows for a completely “hands free” workout.
Target Heart Rate:
TRUE’s heart rate control (HRC) workouts let the elliptical monitor relative exercise intensity by way of the user’s heart
rate, then automatically adjust the workout intensity to keep the user at their target heart rate and thus their desired
exercise intensity. Heart rate is a good measure of the body’s exercise stress level. It reflects differences in physical
condition, fatigue, the comfort of the workout environment, even diet and emotional state. Users should compare their
heart rate with how they feel to ensure safety and comfort.
Consult a physician to determine target heart rate:
Using heart rate to control a workout takes the guesswork out of the workout settings. Consult a physician before using
heart rate controlled workouts for advice on selecting a target heart rate range. Also, it is important to use the elliptical for
several workouts in the manual mode while monitoring heart rate. Users should compare their heart rate with how they
feel to ensure safety and comfort. After users have spent some time learning how their heart responds to different workout
intensity levels, they will have a better understanding of how to use the elliptical to reach their target heart rate.
Warm Up:
At the beginning of an HRC workout, the elliptical is in full Manual Control mode. Users should gradually increase the
workout intensity to slowly raise their heart rate to within 10 beats per minute (bpm) of their target heart rate. The
elliptical will operate as if in manual mode during the warm up stage. Users control the workout intensity. It is important
that the user starts at a low level of perceived exertion and gradually increase the workout intensity over several minutes
until they approach their target heart rate. This allows the body to adapt to the workout. Increasing the workout intensity
gradually will allow the user to enter the heart rate control stage without overshooting their target, keeping their heart rate
within a few bpm of their target.
*Warming up too fast may cause the user to overshoot their target. If this occurs it may take several minutes before the
computer software can control their heart rate. Users may overshoot and undershoot for several minutes until control is
achieved.
Heart Rate Control Stage:
The elliptical takes full control of the workout intensity, keeping the user’s heart rate within a few bpm of their target.
When using the Interval HRC Workout, the elliptical alternates between work and rest intervals.
Cool-Down:
At the end of the workout time or distance, the elliptical reduces the workout intensity by half and goes back into Manual
Control mode, where users directly control their cool-down.
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CHAPTER 4: PROGRAMMING & OPERATION
PROGRAM DESCRIPTIONS:
Available programs vary depending on the console option selected. Please refer to the chart below for assistance in
determining which programs are available on this unit.
Console
Options
**
*
YES
YES
Escalate9
YES
Emerge
Quick Start: **
A workout in which the user controls all settings. The workout continues until it is ended by the user.
Manual: **
Users set up their own workout to a TIME or DISTANCE limit
Hill Intervals: **
Hill Intervals are in 2-minute segments with increased WORKLOAD to simulate hills.
Rolling Hills: **
A series of gradual increasing and decreasing WORKLOAD changes that simulate rolling hills. Users can adjust the
LEVEL at any time during the workout to increase or decrease intensity of the hills.
Single Hill: **
WORKLOAD increases to a maximum at the mid-point of the workout, then decreases to the finish to simulate one big
hill.
Random Hills: **
A WORKLOAD profile that changes to simulate random hills. Adjust the LEVEL at any time during the workout to
increase or decrease the intensity of the hills.
Glute Buster: *
Changing WORKLOAD focuses on intense glute muscle use. For an added challenge, users can reverse the stride motion
periodically.
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CHAPTER 4: PROGRAMMING & OPERATION
PROGRAM DESCRIPTIONS (continued):
Calorie Goal: **
This workout allows users to choose the number of calories they wish to burn within a specified workout time. The
WORKLOAD will adjust automatically to attain this goal.
Cardio Challenge: *
WORKLOAD and suggested PACE (RPM) increase to a maximum at the mid-point of the workout, then decrease to the
finish.
Walk & Run Intervals: *
This workout uses PACE SETTER to suggest walking then running intervals in 1-minute segments. WORKLOAD can be
adjusted throughout workout.
Pace Intervals: *
This workout suggests PACE (RPM) intervals in 1-minute segments. The PACE SETTER shows the target pace along with
the user’s actual pace (RPM) throughout the workout.
Pace Ramp: *
This workout suggests PACE (RPM) increases to a maximum at the mid-point of the workout and then decreases to the
finish. The PACE SETTER shows the user’s target pace throughout the workout.
Leg Shaper: *
A workout that suggests PACE changes to work the leg muscles with added intensity. Reverse stride occasionally for an
added challenge.
Distance Workouts:
Choose from common distance workouts - 5k **, 10k **, 2 mile* or 4 mile*
Saved Workouts: *
Access to previously saved workouts.
Custom Ultra: *
If users are having trouble finding a workout that fits their specific needs, try setting up the Custom Ultra! This completely
customizable workout setup allows WORKLOAD and PACE SETTER interval control as well as the ability to control
interval time.
HRC Cruise Control: **
While in any program, Cruise Control will allow the user to set current heart rate as target heart rate by pressing a single
button. The Cruise Control program takes control of WORKLOAD to maintain the users target Heart Rate. If Beats Per
Minute exceeds the target by more than 12 BPM the workout will end and Cool Down will begin.
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CHAPTER 4: PROGRAMMING & OPERATION
PROGRAM DESCRIPTIONS (continued):
HRC Target: **
Users choose their target heart rate. The workout begins in MANUAL control - gradually increase WORKLOAD until
heart rate is within 10 bpm of their target. At this point, the machine takes control of WORKLOAD to maintain the user’s
heart rate within a few beats of their target.
HRC Weight Loss: *
Based on age, this is a heart rate controlled workout at 65% of the user’s maximum heart rate. This creates efficient fat
burning without overtraining. The workout begins in MANUAL control - gradually increase WORKLOAD until heart
rate is within 10 bpm of the user’s target. At this point the machine takes control of WORKLOAD to maintain the user’s
heart rate within a few beats of their target.
HRC Aerobic: *
Based on age, this is a heart rate controlled workout at 80% of the user’s maximum heart rate. This keeps them in the
optimum aerobic training range to improve cardio fitness. The workout begins in MANUAL control – users should
gradually increase WORKLOAD until their heart rate is within 10 bpm of their target. At this point the machine takes
control of WORKLOAD to maintain the user’s heart rate within a few beats of their target.
HRC Intervals: *
Intervals of WORK and REST determined by target heart rate. The workout begins in MANUAL control –users should
gradually increase WORKLOAD until their heart rate is within 10 bpm of their target. At this point, the machine takes
control of WORKLOAD to maintain the user’s heart rate within a few beats of their target. The rest segment will reduce to
65% intensity of work segment.
Fitness Test: *
A fitness test used to estimate the user’s VO2 max.
Cardio 360™:**
A random cycle of Cardio 360™ exercises for a great total-body workout.
Cardio 360™ Quick Start: **
Get right into a pre-set 20-minute workout designed to shape and tone every major muscle group.
Cardio 360™ Arm Sculptor: **
Users challenge their upper body and core in this 10-minute, 3-motion program, and follow along at their own intensity.
Cardio 360™ Leg Shaper: **
Users tighten and tone their legs and glutes, changing resistance on the fly.
Cardio 360™Custom: **
Users can modify and maximize their workout to its fullest potential. Cardio360 Custom lets users build a
personalized routine, choosing their favorite Cardio360™ motions and lengths of time. Then save their set-up for
next time.
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CHAPTER 4A: ESCALATE9 OPERATION
ESCALATE9 OVERVIEW:
LCD Display
Selection Buttons
Selection Buttons
Decrease
Workload
Increase
Workload
Start
Stop
Reading
Rack
Warning
Decal
Numeric
Keypad
USB Port
Headphone
Jack
30 Pin iPod®
Connector
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CHAPTER 4A: ESCALATE9 OPERATION
ESCALATE9 OVERVIEW (continued):
LCD Display:
Used to monitor or control a work out and feature navigation.
Selection Buttons:
Used to navigate menus and make selections via the LCD Display.
Workload Keys:
Manually increases or decreases the workout intensity.
Start:
Allows the user to begin a Quick Start workout or preset workout.
Reading Rack:
A ledge on the console can be used to hold a book, magazine, e-reader, or tablet computer during a workout.
USB Port:
Allows users to export workout data to an external USB drive or update the console software.
Numeric Keypad:
A small panel of keys on the console that allow the user to quickly enter numeric data.
Headphone Jack:
Standard 3.5mm audio jack used to connect headphones to the console during media playback.
30 Pin iPod® Connector:
Standard 30 pin iPod connector used to connect an iPod to the console.
Warning Decal:
Important safety information for users to review prior to using the equipment.
Stop:
Stops/Pauses a workout. Press and hold this key for five seconds to reset the unit.
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CHAPTER 4A: ESCALATE9 OPERATION
CONSOLE NAVIGATION:
Home Screen:
The Home Screen is displayed on the console when there is no workout in progress. From this screen the user is able to
select from various options to begin a workout.
A
C
B
A) Cardio 360™ Quick Start
Starts a 20 minute Cardio 360™ workout in which the user controls the workout intensity.
B) Workout Finder
Displays preset workouts categorized by goal focus categories.
C) Quick Start
Starts a Quick Start workout in which the user controls all settings until the workout is ended by pressing Stop or Cool
Down.
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CHAPTER 4A: ESCALATE9 OPERATION
CONSOLE NAVIGATION (continued):
Selecting a Preset Workout:
Preset workouts are accessed by selecting Workout Finder from the home screen. To view the workouts in a category,
select the category (A) by using the Scroll Selection Buttons (B) and then press the Next Selection Button (C).
*Press and hold the Next Selection Button to return to the previous screen.
B
A
C
Workout Data Entry Screens:
These screens allow users to input their personal information or workout goals prior to beginning a workout. To set a
value, press the Selection Button for the value you wish to change (A) and use the Workload Keys (B) to adjust the value
to the desired setting. Users may also manually enter a value using the Numeric Keypad (C).
*Workout Data Entry Screens vary by program selection.
A
B
B
C
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CHAPTER 4A: ESCALATE9 OPERATION
CONSOLE NAVIGATION (continued):
Workout Data Screens:
During any workout a Workout Data Screen will be displayed to give the user a comprehensive visual overview of their
current workout data.
F
A
B
E
C
D
A) Custom Data Display #1:
By Default, this display will show the distance for the current workout. Users can also choose custom data points to be
seen in this display.
*See Workout Data Screen Controls; E) Show Tools section below.
B) Time:
Displays the time elapsed for the current workout.
C) Workload:
Shows the current workload level.
D) Pace:
Displays the current pace of a workout.
E) Custom Data Display #2:
By Default, this display will show the calorie count for the current workout. Users can also choose custom data points to
be seen in this display.
*See Workout Data Screen Controls; E) Show Tools section below.
F) Heart Rate:
Shows the user’s heart rate in a digital beats per minute (bpm) readout.
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CHAPTER 4A: ESCALATE9 OPERATION
CONSOLE NAVIGATION (continued):
Workout Data Screen Controls:
The Workout Data Screens contain various controls that allow users to adjust workout settings and to customize their
overall workout experience. These controls are accessed by pressing the Selection Button for the control they wish to use.
D
C
A
E
B
F
A) Change View:
Switches between the available Workout Data Screens.
B) Cool Down:
Pressing this button allows the user to end their current workout with a two minute low intensity cool down period. When
Cool Down is activated the unit is in manual mode and the user directly controls all settings.
C) HRC Cruise:
Engages Heart Rate Control to allow the equipment to maintain the user’s current heart rate through automatic workload
adjustments (when the user is utilizing heart rate monitoring).
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CHAPTER 4A: ESCALATE9 OPERATION
CONSOLE NAVIGATION (continued):
D) Source:
Toggles the iPod® audio source on and off (when connected via the 30 pin iPod connector). When the iPod® audio source
is selected the user is given control over volume (A) and the ability to skip tracks (B).
A
B
E) Show Tools:
Pressing the Show Tools Selection Button (A) will display various options. Pressing the Change Data Selection Button (C)
will toggle the data points in Custom Data Display 1(1) between distance and watts. The data points in Custom Data
display 2 (2) will toggle between calories and METs. Pressing the Scroll Data Selection button (B) will allow the Custom
Data Displays to automatically toggle between data points. Pressing the Unit Selection Button (D) will change the units
displayed between English and Metric.
1
2
B
D
C
A
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CHAPTER 4A: ESCALATE9 OPERATION
CONSOLE NAVIGATION (continued):
F) Stride Adjust:
The adjustable stride feature allows users to select a stride length that is comfortable for them by manually adjusting the
stride using the adjustment selection buttons(A) or by using the AutoStride™ feature (B), an electronic adjustable stride
feature that will assist you in finding the perfect stride based on your body’s natural movement at various speeds
B
A
Workout Summary Screen:
At the end of a workout the Summary Screen will display an overview of the workout data. The workout data can be
exported to another device by inserting a USB drive into the console’s USB port and pressing the Save Selection Button
(A) or to return to the home screen press the Home Selection Button (B)
A
B
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CHAPTER 4A: ESCALATE9 OPERATION
CONSOLE NAVIGATION (continued):
Cardio 360™:
TRUE’s unique Cardio 360™ is like having a personal trainer built in to the elliptical, walking users through a full-body
workout. In just minutes, users will work their upper-body, lower-body and core. Plus, with the variety that Cardio 360™
brings, it will take the bore out of working out. The program walks users through the various movements they need to do
to achieve the complete workout, so all they need to do is commit to stepping on the machine. During a Cardio 360™
program the Cardio360™ Workout Data Screen will guide users through the program.
D
A
C
B
A) Target Display:
Highlights the muscle groups being targeted during the current workout segment.
B) Workout Directions:
Tells the user what actions to take during a workout segment.
C) Target Display:
Highlights the muscle groups being targeted during the current workout segment.
D) Segment Time Remaining:
Displays the time remaining in the current workout segment.
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CHAPTER 4A: ESCALATE9 OPERATION
ADVANCED CONSOLE FUNCTIONS:
Entering Service Mode:
Entering Service Mode can be completed by pressing and holding the upper left selection button (A) for 3-5 seconds or
until the “Workout Finder” icon (B) blinks. When the “Workout Finder” icon blinks, release the upper right selection
button and hold the “Workout Finder” selection button (C) until the service screen displays.
A
B
C
Service Menu:
The first screen displayed after entering service mode is the Service Menu. From this menu technicians can access all of
the service mode features by selecting different categories. To select a category use the scroll selection buttons (A) to
highlight a category (B). Once a category has been selected, press the enter selection button (C) to Confirm the selection.
B
A
C
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CHAPTER 4A: ESCALATE9 OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Summary Screen:
The Summary Screen provides an overview of the unit’s current settings (values cannot be changed in this screen).
A
B
C
A) Product Model:
The model number that the console is currently configured to.
B) Software Version:
The current version of software that is installed on the console.
C) Units:
Displays the units the console is currently using as default (U.S. or Metric).
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CHAPTER 4A: ESCALATE9 OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Utilities Menu:
The Utilities Menu allows users to adjust the time and date settings. Press the Enter Selection Button (A) to set the time
and date.
Setting Time and Date:
Use the Previous and Next Selection Buttons (A) to highlight the field to be changed. Then use the adjustment selection
buttons (B) to adjust the selected value. Once all adjustments have been made, press the Save Selection Button (C) to save
the changes (saving changes will cause the console to power cycle) to cancel changes, press the Back Selection Button (D).
B
A
C
D
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CHAPTER 4A: ESCALATE9 OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Demo Mode:
Demo mode is intended for use by sales professionals and should not be used in a home environment.
Diagnostics Menu:
The Diagnostics menu will display the unit’s current usage data including total distance, in miles, that the unit has traveled
as well as the total time, in hours, that the unit has been in use.
Statistics:
The Statistics Menu is not currently used.
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CHAPTER 4A: ESCALATE9 OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Options Menu:
The options menu contains 5 Settings with various options available for each. To navigate the options menu, use the scroll
selection buttons (A) to highlight the option to be changed (B) and use the + and - Selection Buttons (C) to adjust the
options. Once the changes are complete, press the save selection button (D) to save changes or press the Exit Selection
Button to exit without saving.
C
A
B
C
D
Units:
Choose how the workout data is displayed by default.
Heart Rate Priority:
Determines the order in which the unit reads heart rate data.
Sleep Mode:
The amount of time the unit can be idle before entering sleep mode. By choosing the “Off” setting, the unit will remain
powered.
Pause Time:
This setting will limit the amount of time that a workout can be paused before it automatically ends. By choosing the “Off”
option, the unit will remain paused until the user resumes or ends the workout.
Sound:
Toggles the unit sounds on or off.
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CHAPTER 4B: EMERGE OPERATION
EMERGE OVERVIEW:
Cardio 360™
Quick Start
Upper LED
Display
Lower LED
Display
HRC Cruise
Control
Target Display
Decrease
Workload
AutoStride™
Increase
Workload
Start
Workout
Finder
Change
Display
Reading
Rack
Stride
Keys
Warning
Decal
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Target
HRC
Enter
40
CHAPTER 4B: EMERGE OPERATION
EMERGE OVERVIEW (continued):
LED Displays:
Used to monitor or control a work out and for feature navigation.
Workload Keys:
Manually increases or decreases the workout intensity.
Start:
Allows the user to begin a Quick Start workout or preset workout.
Workout Finder:
Pressing this button scrolls through available workouts. When the desired workout is displayed, the user must press start
to begin the workout.
Change Display:
Toggles the data in the upper LED display between available options.
Reading Rack:
A ledge on the console that can be used to hold a book, magazine, e-reader, or tablet computer during a workout.
Warning Decal:
Important safety information for users to review prior to using the equipment.
Target HRC:
Starts a Target HRC workout.
*See Program Descriptions Section
Enter:
Press this key to confirm a selection in a preset workout.
HRC Cruise Control:
Engages Heart Rate Control to allow the equipment to maintain the user’s current heart rate through automatic
workload adjustments (when the user is utilizing heart rate monitoring).
Numeric Keypad:
Highlights the muscle groups being targeted during a Cardio 360™ workout segment.
Cardio 360™ Quick Start:
Begins a Cardio 360™ Quick Start Program
*See Program Descriptions Section
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CHAPTER 4B: EMERGE OPERATION
EMERGE OVERVIEW (continued):
Stride Keys:
Allow the user to adjust the stride length of the unit.
AutoStride™
An electronic adjustable stride feature that will assist users in finding the perfect stride based on their body’s
natural movement at various speeds.
Lower LED Display:
Displays the workout profile of the current program.
Upper LED Display:
Shows the workout data of the program in progress in four value displays.
Value Display
#2
Value Display
#1
Value Display #1
Value Display
#3
Value Display #2
Standard Value
Time – The amount of Distance – An
time remaining in the estimate of how far
workout.
the user has traveled .
Value When
CHANGE DISPLAY
Button is Pressed
Work Level – The
selected workload
level.
Watts – The amount
of mechanical power
the unit is receiving
from the user.
Value Display
#4
Value Display #3
RPM –The users
pedal cadence.
METs – The user’s
metabolic equivalent.
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Value Display#4
Heart Rate – Beats per
minute display of the
user’s heart rate
(when using heart rate
monitoring).
Calories – an estimate
of the calories burned.
*The estimate does
not include the user’s
basal metabolic rate.
42
CHAPTER 4B: EMERGE OPERATION
CONSOLE NAVIGATION:
Selecting a Preset Workout:
To begin a preset workout, press the Workout Finder button (A) until the desired program is shown in the Upper LED
Display (B) and then press the Enter button (C).
*To begin a Target HRC Workout, press the HRC Cruise Control button (D) followed by the Enter button (C)
B
A
C
D
Workout Data Entry:
Before beginning a preset workout, the console will ask the user for information in order to give more accurate
workout data. To adjust the Data Value (A), use the Up and Down Workload Keys (B). Once the desired value
is displayed, press Enter (C) to move to the next Data Value. Once all data has been entered press Start (D) to
begin the workout.
A
B
C
D
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CHAPTER 4B: EMERGE OPERATION
CONSOLE NAVIGATION (continued):
Workout Summary:
Once a workout has ended the console will display a workout Summary which will give the user an overview of
their workout which includes; Time, Average Heart Rate, Max Heart Rate, Average RPM, Max RPM, Distance
and Calories. To Clear the Summary and return to the home screen press and hold the Enter button (A).
A
Cardio 360™:
TRUE’s unique Cardio 360™ is like having a personal trainer built in to the elliptical, walking users through a full-body
workout. In just minutes, users will work their upper-body, lower-body and core. Plus, with the variety that Cardio 360™
brings, it will take the bore out of working out. The program walks users through the various movements they need to do
to achieve the complete workout, so all they need to do is commit to stepping on the machine. To Begin a Cardio 360™
workout, press the Cardio 360™ Quickstart Key (A) or use the workout finder (B) to select a Cardio 360™ preset workouts.
C
A
B
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CHAPTER 4B: EMERGE OPERATION
ADVANCED CONSOLE FUNCTIONS:
WARNING:
Misconfiguration of the console may cause damage to the unit and void the manufacturer warranty. If necessary, please
contact TRUE Fitness Technical Support at 800-883-8783 for assistance.
Entering Diagnostics Mode:
With the console powered up
Press and hold the + WORKLOAD key for 10 seconds or until the console beeps. NOTE: If the sound is turned off no
beep will be emitted from the console.
Continue holding the +WORKLOAD key and simultaneity press the ENTER key.
Use the + or - WORKLOAD keys to select SETUP then press ENTER
Use the + or - WORKLOAD keys to scroll through the available options then press ENTER to select
Use the + or - WORKLOAD keys to adjust options then press ENTER
Use the + or - WORKLOAD keys to scroll to the end of the options list then press ENTER to Exit.
Available options:
•
•
•
•
•
•
•
Display Units (English, German, French or Spanish language
Time (Sets the default program time)
Weight (Sets the default user weight)
Pause Duration (Time the console will wait before resetting when in a program)
Sleep (Sets the time the unit sit unused before the console goes into sleep mode)
Sound (on or off)
RPM (Not used)
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45
CHAPTER 5: CARE & MAINTENANCE
CARE & MAINTENANCE:
It is important to perform the minor maintenance tasks described in this section. Failure to maintain the elliptical as
described here could void the TRUE Fitness Warranty. To reduce the risk of electrical shock, always unplug the unit from
its power source before cleaning or performing any maintenance tasks.
Inspection:
TRUE Fitness is not responsible for performing or scheduling regular maintenance or inspections.
Users should inspect the elliptical daily. Look and listen for slipping belts, loose fasteners, unusual noises, worn or frayed
power cords, and any other indications that the equipment may be in need of service. If any of these are noticed, obtain
service. Do not attempt to use the elliptical until proper service has been performed or damaged parts have been replaced.
Important:
If you determine that the elliptical needs service, make sure that the elliptical cannot be used inadvertently. Turn the unit
off, and then unplug the power cord from its power source. Make sure other users know that the elliptical needs service.
To order parts or to contact a TRUE Authorized Service representative, please visit www.truefitness.com.
CLEANING THE EQUIPMENT:
After Each Use:
Use GymWipes™ Antibacterial wipes or spray a solution of 30 parts water to 1 part mild detergent to dampen a soft cloth
and wipe all exposed surfaces.
Use a LCD/screen cleaner or spray a solution of 1 part 91% isopropyl alcohol and 1 part water to dampen a soft cloth and
wipe the surface of the console. This helps remove fingerprints, dust, and dirt
Weekly:
Vacuum any dust or dirt that might have accumulated under or around the elliptical or any cover vents.
*Clogged air vents can prevent adequate cooling, causing a shortened life.
CAUTION:
Do not use any acidic cleaners. Doing so will weaken the paint or powder coatings and may void the TRUE Fitness
Warranty. Never pour water or spray liquids on any part of the elliptical. Allow the elliptical to dry completely before
using. Frequently vacuum the floor underneath the unit to prevent the accumulation of dust and dirt, which can affect the
smooth operation of the unit. Use a soft nylon scrub brush to clean the foot pads. Most of the working mechanisms are
protected inside the covers and base of the elliptical. However, for efficient operation, the elliptical relies on low friction.
To keep the friction low, the unit’s belts, foot pads, pedals or pedal arms, and internal mechanisms must be as clean as
possible.
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CHAPTER 5: CARE & MAINTENANCE
LEVELING THE UNIT:
The elliptical has adjustable feet. Make sure that the running surface is level. If the
elliptical is placed on an uneven surface, adjusting the feet can help, but may not
compensate for extremely uneven surfaces.
CAUTION:
If the elliptical is not level the user may experience knocking or clicking sounds.
OTHER SCHEDULED PREVENTIVE MAINTENANCE:
TRUE recommends that quarterly scheduled maintenance be performed by a qualified service technician. Please contact
your dealer or visit www.truefitness.com to contact a local TRUE authorized service technician.
Scheduled Preventive Maintenance:
•
Record time, distance and hours from the console.
•
Check error log in console.
•
Remove shroud covers and vacuum any debris out of the speed sensor, control electronics and moving parts.
•
Move unit and vacuum underneath.
•
Check belt tension and tracking.
•
Inspect all fasteners.
•
Inspect all electrical connections.
•
Inspect all components for abnormal or premature wear.
CAUTION:
Use only TRUE Fitness certified service providers.
LONG TERM STORAGE:
When the elliptical is not in use for any length of time, turn it off. Make sure that the power cord is unplugged from the
power source and is positioned so that it will not become damaged or interfere with people or other equipment.
Storing the Chest Strap:
Store the chest strap in a place where it remains free of dust and dirt such as, in a closet or drawer. Be sure to protect the
chest strap from extremes in temperature. Do not store it in a place that may be exposed to temperatures below 32° F (0°
C). To clean the chest strap, use a sponge or soft cloth dampened in mild soap and water. Dry the surface thoroughly with
a clean towel.
Truefitness.com / 800.426.6570 / 636.272.7100
47
CHAPTER 6: CUSTOMER SERVICE
CONTACTING SERVICE:
TRUE Fitness recommends that you gather the serial number, model number, and a brief description of the reason for the
request. After information has been gathered you may choose to contact your selling dealer or local service company to
set an appointment. (If you are not familiar with who is in your area, you may visit our website at www.truefitness.com
and use our dealer locator to obtain the contact information for the closest dealer).
You may also contact TRUE Fitness’ customer support team by calling 800.883.8783 or e-mailing us at
service@truefitness.com Monday – Friday during normal business hours.
TRUE FITNESS SERVICE DEPARTMENT
865 HOFF ROAD
ST. LOUIS, MO 63366
1.800.883.8783
HOURS OF OPERATION: 8:30 A.M. - 5:00 P.M. CST
E-MAIL: service@truefitness.com
CONTACTING SALES:
Interested in TRUE Products? Please contact us with any sales or product inquires so that we may direct you to the
appropriate sales representative to answer your questions.
TRUE FITNESS HOME OFFICE
865 HOFF ROAD
ST. LOUIS, MO 63366
1.800.426.6570
HOURS OF OPERATION: 8:30 A.M. - 5:00 P.M. CST
E-MAIL: sales@truefitness.com
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48
CHAPTER 6: CUSTOMER SERVICE
REPORTING FREIGHT OR PARTS DAMAGE:
Unfortunately, sometimes materials can be damaged during shipment. If materials are damaged during shipment, please
follow the guidelines below to determine the appropriate process for you to follow in case of damages.
Severe Damage:
Obvious damage to external packaging / internal product. Please refuse the shipment and it will be returned to TRUE
Fitness by the carrier. Contact the TRUE Fitness customer support team by calling 800.883.8783 or sales support team by
calling 800.426.6570 Monday-Friday during normal business hours to notify us that the shipment has been refused. Once
we have received the damaged shipment, a replacement shipment will be sent to you. Only refuse the damaged piece if the
shipment is multiple boxes.
Slight Damage:
The box may have minimal damages and you are not sure if the actual product is damaged or not. You must sign the bill
of lading as damaged when accepting the shipment. Once you have opened the box and you have determined something is
indeed damaged please gather the serial number, model number, description and photos of damages. Please make sure the
photos include the damaged product as well as the damaged box the product arrived in. Contact the TRUE Fitness
customer support team by calling 800.883.8783 or sales support team by calling 800.426.6570 Monday-Friday during
normal business hours.
Concealed Damage:
You may receive a shipment that looks intact and discover once the box has been opened that there are hidden
damages. Please notify the carrier immediately. We will not be able to file a claim if the carrier is not notified in a timely
manner. Once you have called the carrier you will need to gather the serial number, model number, description and
photos of damages. Contact the TRUE Fitness customer support team by calling 800.883.8783 or sales support team by
calling 800.426.6570 Monday-Friday during normal business hours.
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49
CHAPTER 7: ADDITIONAL INFORMATION
TROUBLESHOOTING GUIDE:
This troubleshooting guide is intended to assist in diagnostics only and is not all inclusive. Technical specifications, error
codes and programming are subject to change without notice. TRUE accepts no liability for any damage or loss suffered by
persons whom rely wholly or in part on any description or statement contained within this manual. Please visit
www.truefitness.com to obtain the most recent version of all manuals and contact the TRUE Service Department at 800883-8783 for assistance with troubleshooting and diagnostics.
Malfunction
No Power
Unit resets or
pauses randomly
Resistance
hesitates or slips
when pedaling
Rubbing or
knocking sound
from unit when in
operation
Time, Distance
and calories not
calculating
Possible Cause
Unit is turned off
Damaged power cord
Power cord not fully seated in
socket
No power at wall outlet
Motor control board damaged
Damaged power cord
Power cord not fully seated in
socket
Insufficient power
Error code is displayed on
console
Speed sensor out of alignment
Pinched or loose main
communication cable
Corrective Action
Verify the On/Off switch is at the ON position (if applicable)
Replace power cord (if applicable)
Loose belt tension
Contact True Fitness Customer Service Department
Uneven floor
Loose hardware
Loose Pedal
Bearings may be damaged
Brake assembly may be damaged
Drive belt may be misaligned
Misaligned or damaged speed
sensor
Missing or damaged speed sensor
magnet
Damaged or disconnected data
cable
Upper console malfunction
Adjust equipment with leveling feet.
See Chapter 5: inspections
See Chapter 5: inspections
Contact True Fitness Customer Service Department
Contact True Fitness Customer Service Department
Contact True Fitness Customer Service Department
Inspect power connection at the unit and outlet
Use a voltmeter to verify power at wall outlet
Contact True Fitness Customer Service Department
Replace power cord
Inspect power connection at the unit and outlet
Verify output voltage from 20A outlet with a voltmeter
Contact True Fitness Customer Service Department
Contact True Fitness Customer Service Department
Contact True Fitness Customer Service Department
Contact True Fitness Customer Service Department
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50
CHAPTER 7: ADDITIONAL INFORMATION
TROUBLESHOOTING GUIDE (continued):
Malfunction
Possible Cause
Transmitter belt contacts are not
making good contact with the
skin
Contacts on the transmitter belt
are not moist
Transmitter belt is not within 3
feet (1 meter) of the heart rate
receiver
Transmitter belt is not the correct
frequency or is encoded
The battery inside the transmitter
belt is depleted
Another user wearing a
compatible transmitter strap is
within 3 foot (1 meter) of the unit
Environmental interference from
high voltage power lines
Environmental interference from
computers
Environmental interference from
motor driven appliances
Environmental interference from
cell or cordless phone
Environmental interference from
Wi-Fi router
Corrective Action
Fault Code
Definition
Corrective Action
Serial Error
Loss of communication between
the upper board and brake motor.
Power cycle unit
Motor Error
No movement detected from the
brake motor.
Heart rate is
displaying
erratically or not
displaying
Readjust the transmitter belt so that it is in full contact with
the skin
Moisten the contacts on the transmitter belt
Adjust your position on the belt so that you are within 3 foot
(1 meter) of the console
Polar equip or compatible receiver use 4.8kHz un-encoded
receiver
replace the transmitter belt with a compatible transmitter belt
Move the units so that there is more space in-between units
Move the unit to another position within the room or move
the cause of the interference until heart rate reading are stable.
If the probable source of interference is plugged into the same
outlet move the suspect source to another outlet.
Contact True Fitness Customer Service Department
Power cycle unit
Contact True Fitness Customer Service Department
Truefitness.com / 800.426.6570 / 636.272.7100
51
CHAPTER 7: ADDITIONAL INFORMATION
Premium Fitness Equipment Since 1981
The ES700 elliptical is engineered with commercial-grade materials and
boasts a sleek, dynamic design made to inspire and engage. Tone your
muscles and increase your endurance with a cross-trainer designed to
give users the most natural movement available on an elliptical.
The ES700 delivers a comfortable, low-impact, and safe total body
workout unlike any other on the market. TRUE’s ES700 is equipped
with all of the user-friendly interactive and patented TRUE features you
need for your home fitness routine. Make the ES700 elliptical your own
with multiple console options.
Es700
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CHAPTER 7: ADDITIONAL INFORMATION
Es700
ELLIPTICAL
TECHNICAL
SPECIFICATIONS
Power Source
Cord Length
8' (2.4M)
Drive System
Core DriveTM
Total Body Workout
Cardio 360™
Resistance Source
Eddy Current Brake
Maximum Workload
300 Watts
Frame Construction
Robotically Welded Heavy-Gauge Steel
Stride Length
16" to 27"; 1/2" Increments (41 cm to 69 cm; 1 cm increments)
Auto Stride™
Yes (1" Increments)
Footpad
Exercise Arms
Handrail Design
Side Step Design
Orthopedic Soft Step Cushioned Anti-Fatigue Material (removable)
Ergonomic Multi-Grip Handle
Extended Handrails with Molded Rubber, Moisture Resistant Grips
Non-Slip Rubber with Textured Pattern
Contact Heart Rate Monitoring
Yes
Wireless Heart Rate Monitoring
Polar® Compatible
Escalate9 , Emerge
AVAILABLE CONSOLES
Cardio 360TM
SAFTEY
Upper Body Isolation
Yes
Lower Body Isolation
Yes
Total Body
Yes
Cardio 360TM Workouts
Yes
Side Steps
Standard
Extended Handrails
Standard
TRUE Lock™
Standard
ETL UL1647, CSA
REGULATORY APPROVALS
EXTRAS
Accessories
PHYSICAL SPECIFICATIONS
Water Bottle Holder, Accessory Tray, Over Molded Reading Rack/Tablet Holder
Footprint
49"L x 32.5"W (124 cm x 83 cm)
Active Footprint
75"L x 32.5"W (191 cm x 83 cm)
Q-Factor
Machine Weight
Maximum User Weight
Step-Up Height
Portability
WARRANTY
110V/15A
Warranty Type
2" (5 cm)
281 lbs. (127 kg)
350 lbs. (159 kg)
7" (18 cm)
2 Front Transport Wheels & Removable Handles
Residential
Frame
Lifetime
Parts
7 Years
Labor
1 Year
Warranties outside the U.S. and Canada may vary - Please contact your dealer for details.
Specifications subject to change without notice.
iPod is a trademark of Apple Inc., registered in the U.S. and other countries.
"Made for iPod" means that an electronic accessory has been designed to connect specifically to iPod and has been certified by the developer to
meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.
truefitness.com
|
800.426.6570
|
636.272.7100
BROCH14R07
© 2 0 1 3 Tr u e F i t n e s s Te c h n o l o g y, I n c
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54
CHAPTER 7: ADDITIONAL INFORMATION
Residential Limited Warranty
ES700 Ellipticals
Save Time and Register Online!
Activate Multiple Warranties at www.truefitness.com
All TRUE® Fitness products are distributed by TRUE and are
warranted to the original registered product purchaser and the
parts of the TRUE product (the “Product”) listed below, under
normal use and service, shall be free of manufacturing defects
in workmanship and materials only for the period of time
beginning from the original date of purchase set forth below:
Frame*
Lifetime
Parts
Electrical
Wear Items
Cosmetics
7 Years
7 Years
6 Months
Labor
Parts
Cosmetics
1 Year
6 Months
iPod® Connectivity
Headphone jack,
connector & USB Port
6 months
parts, no labor
NOTE: Warranty valid for USA and Canada only.
Frame: The frame is warranted for defects in material and
workmanship for as long as the original purchaser owns the
Product. The frame is warranted for labor and freight (for parts
shipped from TRUE) for one year from date of purchase. * This
limited warranty on structural frame does not include paint or
coatings.
Parts: The elliptical electrical parts and wear items are
warranted for defects in material and workmanship for seven
years with one year labor warranty. This limited warranty
does not cover damage or equipment failure resulting from
or caused by improper assembly/installation, failure to follow
instructions and warnings in owner’s manual, accident,
misuse, abuse, unauthorized modification, or failure to provide
reasonable and necessary maintenance. *TRUE Fitness shall
not warrant the performance of the heart rate system on its
products, as the heart rate system performance varies, based
on user’s physiology, age, method of use and other factors.
* This limited warranty shall not apply to software version
upgrades.
Cosmetics: The elliptical cosmetic parts are warranted for
defects in material and workmanship for six months with
labor warranty to match the parts warranty period. This
limited warranty does not cover damage or equipment failure
resulting from or caused by improper assembly/installation,
failure to follow instructions and warnings in owner’s manual,
accident, misuse, abuse, unauthorized modification, or failure
to provide reasonable and necessary maintenance. This
limited warranty will apply to but may not be limited to paint/
coatings, covers/caps, badges, overlays, pedal, pedal strap and
seat cushions.
iPod® Connectivity: iPod connectivity elements; headphone
jack, connector and USB Port are warranted for defects
in material and workmanship for 6 months with no labor
warranty.
Labor: Labor is covered for a period of one year from the
date of purchase unless otherwise expressed within this
limited warranty as long as a TRUE authorized service provider
performs the service. Service that requires over 50 miles of
travel may be subject to additional charges. Reasonable and
necessary maintenance guidelines can be found in the owner’s
manual.
Claims Procedure: TRUE Limited Warranty service may be
obtained by contacting the authorized TRUE dealer from
whom the Product was purchased. If the dealer from whom
the Product was purchased is no longer an authorized TRUE
dealer, then TRUE Limited Warranty service may be obtained
by contacting TRUE directly at:
TRUE Fitness, Service Department
865 Hoff Road, St. Louis, MO 63366
1.800.883.8783
Hours of operation 8:30am - 5:00 pm CST
The above Limited Warranty is subject to and will be in
accordance with the conditions set forth below:
1. This Limited Warranty can be processed only if the Warranty
Registration Form is completed on-line; or if the attached form
is filled in, signed by the original purchaser and mailed to
TRUE within 30 days of purchaser’s receipt of this Product. The
serial number must be intact on the Product for this Limited
Warranty to be valid.
2. This Limited Warranty applies to the product only while the
Product remains in the possession of the original purchaser
and is not transferable.
3. This Limited Warranty becomes VALID ONLY if the Product
is initially assembled/installed by a TRUE authorized dealer/
technician (if anyone other than a TRUE authorized dealer/
technician initially assembles and installs the Product, this
Limited Warranty will be void unless the written authorization
of TRUE is first obtained).
truefitness.com / 800.426.6570 / 1.636.272.7100
Truefitness.com / 800.426.6570 / 636.272.7100
55
CHAPTER 7: ADDITIONAL INFORMATION
Residential Limited Warranty
ES700 Ellipticals
Save Time and Register Online!
Activate Multiple Warranties at www.truefitness.com/support
4. This Limited Warranty does not cover damage or equipment
failure resulting from or caused by improper assembly/
installation, failure to follow instructions and warnings in
owner’s manual, accident, misuse, abuse, unauthorized
modification, or failure to provide reasonable and necessary
maintenance (as referenced in the owner’s manual.)
5. This Limited Warranty applies only to the cost of repair or
replacement of parts and does not include labor (beyond the
above warranty period), transportation, service, return and
freight charges associated there with expressly specified herein.
6. This Limited Warranty shall not apply to: Service calls to
correct installation of the equipment or instruction to owners
on how to use the equipment; or any labor costs incurred
beyond the applicable labor warranty period.
7. This Limited Warranty is in lieu of all warranties, express or
implied, and in lieu of all other obligations or liabilities on the
part of TRUE, under no circumstances shall TRUE be liable by
virtue of this Limited Warranty or otherwise from damage to
any person or property whatsoever for any special, indirect,
incidental, secondary or consequential losses, damages or
expenses in connection with exercise products.
Any implied warranty is limited in duration to the time period
covered by the Limited Warranty. Some states do not allow
limitations on how long an implied warranty lasts, or the
exclusion may not apply to you. This Limited Warranty grants
you specific legal rights and you may also have other rights,
which vary from state to state.
ELLIPTICAL SERIAL NUMBERS:
The ES700 ellipticals come with two serial numbers; one on the
base and one on the display console (see diagram below). The
serial number on the base is located on bottom of the crossbar .
The console serial number is located on the bottom right side of
each console. Please write down your serial numbers below and
keep for your records.
CONSOLE SERIAL NUMBER:
BASE SERIAL NUMBER:
CONSOLE SERIAL NUMBER:
NOTE TO AUTHORIZED WARRANTY LABOR PROVIDERS:
Warranty labor reimbursement or warranty parts rights may
not be transferred to, reassigned to, a third party without the
express written consent of TRUE. Even jobbing out warranty
labor requires TRUE’s written approval.
BASE SERIAL
NUMBER:
SAMPLE SERIAL NUMBER STICKER:
SAMPLE SERIAL
NUMBER:
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Keep this page for your records
Truefitness.com / 800.426.6570 / 636.272.7100
56
CHAPTER 7: ADDITIONAL INFORMATION
Residential Limited Warranty
ES700 Ellipticals
Thank you for purchasing a TRUE product. To validate the TRUE product warranty the fast and easy way, please go on-line
now to truefitness.com/support and register your product. The information you provide will never be distributed to any other
individuals or agencies for any purpose. If you prefer to mail your warranty card, have the owner of the product complete the
information below and return it to TRUE Fitness within 30 days from the date of equipment installation.
Please Note: Failure to register this product will result in no servicing or authorization of parts to be shipped.
To mail your warranty information, please fill in the information below and mail to: Service Dept., TRUE Fitness, 865 Hoff Road,
St. Louis, MO 63366 (or save postage and register online at www.truefitness.com/support)
Residential Warranty Registration
3. Do you currently belong to a health club?
____a. Yes
____b. No
PLEASE PROVIDE BOTH SERIAL NUMBERS BELOW.
REQUIRED FOR WARRANTY REGISTRATION:
CONSOLE SERIAL NUMBER:
4. Your Age Group:
____a. Under 25
____c. 36-45
____e. 56-65
BASE SERIAL NUMBER:
5. What was the primary reason you purchased a TRUE product?
(check only one)
___ a. Design/Appearance
___ b. Dealer Suggestion
___ c. Price/Value
___ d. Ease of Operation
___ e. Quality of Construction ___ f. Size
___ g. Reputation
____h. Warranty
____i. Friend/Family Recommendation
6. Do you plan to purchase more fitness equipment in the next
6-12 months?
___ a. Yes
___ b. No
Model Type: ____Treadmill ___Elliptical ____Bike
____Other
Date of Purchase
___
Purchased From (Dealer Name)
First Name
Last Name
Address
City
State
ZIP
Email Address
_____b. 25-35
_____d. 46-55
_____f. 65+
7. If you answered “yes” to question 6, what type do you plan to
purchase?
___ a. Treadmill
____b. Elliptical
___ c. Bike
____d. Free Weights
___ e. Gym
____f. Other____________
8. What is your annual household income? (optional)
___ a. Under $50,000
___ b. $50,000 - $75,000
___ c. $75,000 - $100,000
___ d. $100,000 - $150,000
____e. $15,000+
9. You are a valued TRUE customer and your suggestions
allow us to continually improve your experience. Is there
anything else you would like us to know? Please explain:
Phone
1. Where did you first learn about TRUE?
____ a. Dealer
____ b. Website
____ c. Advertisement
____ d. Referral
____ e. Current Customer ____ f. Other_______________
2. The primary user(s) is:
____a. Male
____c. Both
____b. Female
truefitness.com / 800.426.6570 / 1.636.272.7100
Truefitness.com / 800.426.6570 / 636.272.7100
57
CHAPTER 7: ADDITIONAL INFORMATION
Premium Fitness Equipment Since 1981
The TRUE ES900 allows you to bring the fitness club experience into
your home with commercial quality equipment. The ES900 is our
top-of-the-line elliptical cross-trainer, ergonomically engineered to give
you a total body workout unlike any other elliptical trainer on the
market. With 360o ergonimically engineered rotating handles, TRUE's
exclusive Cardio360TM programming, Heart Rate Control, iPod
integration, and many more advanced features,
the ES900 elliptical is fully loaded with variety and features.
Es900
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CHAPTER 7: ADDITIONAL INFORMATION
Es900
ELLIPTICAL
TECHNICAL
SPECIFICATIONS
Power Source
Cord Length
Core DriveTM
Total Body Workout
Cardio 360™
300 Watts
Frame Construction
Robotically Welded Heavy-Gauge Steel
Stride Length
16" to 27"; 1/2" Increments (41 cm to 69 cm; 1 cm increments)
Auto Stride™
Yes (1" Increments)
Exercise Arms
Handrail Design
Side Step Design
Contact Heart Rate Monitoring
Wireless Heart Rate Monitoring
Available Consoles
SAFTEY
Extended Handrails with Molded Rubber, Moisture Resistant Grips
Brushed Aluminum with Textured Pattern
Yes
Polar® Compatible
Escalate9
Yes
Yes
Total Body
Yes
Cardio 360TM Workouts
Yes
Side Steps
Standard
Extended Handrails
Standard
TRUE Lock™
Standard
ETL UL1647, CSA
Water Bottle Holder, Accessory Tray, Over Molded Reading Rack/Tablet Holder
Footprint
49"L x 32.5"W (124 cm x 83 cm)
Active Footprint
75"L x 32.5"W (191 cm x 83 cm)
Q-Factor
Machine Weight
Maximum User Weight
Step-Up Height
Portability
WARRANTY
Ergonomically Designed Rotating Handles with Upper-Body Only Capability Height Adjustment
Upper Body Isolation
Accessories
PHYSICAL SPECIFICATIONS
Orthopedic Soft Step Cushioned Anti-Fatigue Material (removable)
Lower Body Isolation
REGULATORY APPROVALS
EXTRAS
Eddy Current Brake
Maximum Workload
Footpad
Cardio 360TM
8' (2.4M)
Drive System
Resistance Source
AVAILABLE CONSOLES
110V/15A
Warranty Type
2" (5 cm)
288 lbs. (131 kg)
350 lbs. (159 kg)
7" (18 cm)
2 Front Transport Wheels & Removable Handles
Residential
Frame
Lifetime
Parts
10 Years
Labor
1 Year
Warranties outside the U.S. and Canada may vary - Please contact your dealer for details.
Specifications subject to change without notice.
iPod is a trademark of Apple Inc., registered in the U.S. and other countries.
"Made for iPod" means that an electronic accessory has been designed to connect specifically to iPod and has been certified by the developer to
meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.
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636.272.7100
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59
CHAPTER 7: ADDITIONAL INFORMATION
Residential Limited Warranty
ES900 Ellipticals
Save Time and Register Online!
Activate Multiple Warranties at www.truefitness.com
All TRUE® Fitness products are distributed by TRUE and are
warranted to the original registered product purchaser and the
parts of the TRUE product (the “Product”) listed below, under
normal use and service, shall be free of manufacturing defects
in workmanship and materials only for the period of time
beginning from the original date of purchase set forth below:
Frame*
Lifetime
Parts
Electrical
Wear Items
Cosmetics
10 Years
10 Years
6 Months
Labor
Parts
Cosmetics
1 Year
6 Months
iPod® Connectivity
Headphone jack,
connector & USB Port
6 months
parts, no labor
NOTE: Warranty valid for USA and Canada only.
Frame: The frame is warranted for defects in material and
workmanship for as long as the original purchaser owns the
Product. The frame is warranted for labor and freight (for parts
shipped from TRUE) for one year from date of purchase. * This
limited warranty on structural frame does not include paint or
coatings.
Parts: The elliptical electrical parts and wear items are
warranted for defects in material and workmanship for seven
years with one year labor warranty. This limited warranty
does not cover damage or equipment failure resulting from
or caused by improper assembly/installation, failure to follow
instructions and warnings in owner’s manual, accident,
misuse, abuse, unauthorized modification, or failure to provide
reasonable and necessary maintenance. *TRUE Fitness shall
not warrant the performance of the heart rate system on its
products, as the heart rate system performance varies, based
on user’s physiology, age, method of use and other factors.
* This limited warranty shall not apply to software version
upgrades.
Cosmetics: The elliptical cosmetic parts are warranted for
defects in material and workmanship for six months with
labor warranty to match the parts warranty period. This
limited warranty does not cover damage or equipment failure
resulting from or caused by improper assembly/installation,
failure to follow instructions and warnings in owner’s manual,
accident, misuse, abuse, unauthorized modification, or failure
to provide reasonable and necessary maintenance. This
limited warranty will apply to but may not be limited to paint/
coatings, covers/caps, badges, overlays, pedal, pedal strap and
seat cushions.
iPod® Connectivity: iPod connectivity elements; headphone
jack, connector and USB Port are warranted for defects
in material and workmanship for 6 months with no labor
warranty.
Labor: Labor is covered for a period of one year from the
date of purchase unless otherwise expressed within this
limited warranty as long as a TRUE authorized service provider
performs the service. Service that requires over 50 miles of
travel may be subject to additional charges. Reasonable and
necessary maintenance guidelines can be found in the owner’s
manual.
Claims Procedure: TRUE Limited Warranty service may be
obtained by contacting the authorized TRUE dealer from
whom the Product was purchased. If the dealer from whom
the Product was purchased is no longer an authorized TRUE
dealer, then TRUE Limited Warranty service may be obtained
by contacting TRUE directly at:
TRUE Fitness, Service Department
865 Hoff Road, St. Louis, MO 63366
1.800.883.8783
Hours of operation 8:30am - 5:00 pm CST
The above Limited Warranty is subject to and will be in
accordance with the conditions set forth below:
1. This Limited Warranty can be processed only if the Warranty
Registration Form is completed on-line; or if the attached form
is filled in, signed by the original purchaser and mailed to
TRUE within 30 days of purchaser’s receipt of this Product. The
serial number must be intact on the Product for this Limited
Warranty to be valid.
2. This Limited Warranty applies to the product only while the
Product remains in the possession of the original purchaser
and is not transferable.
3. This Limited Warranty becomes VALID ONLY if the Product
is initially assembled/installed by a TRUE authorized dealer/
technician (if anyone other than a TRUE authorized dealer/
technician initially assembles and installs the Product, this
Limited Warranty will be void unless the written authorization
of TRUE is first obtained).
truefitness.com / 800.426.6570 / 1.636.272.7100
Truefitness.com / 800.426.6570 / 636.272.7100
60
CHAPTER 7: ADDITIONAL INFORMATION
Residential Limited Warranty
ES900 Ellipticals
Save Time and Register Online!
Activate Multiple Warranties at www.truefitness.com/support
4. This Limited Warranty does not cover damage or equipment
failure resulting from or caused by improper assembly/
installation, failure to follow instructions and warnings in
owner’s manual, accident, misuse, abuse, unauthorized
modification, or failure to provide reasonable and necessary
maintenance (as referenced in the owner’s manual.)
5. This Limited Warranty applies only to the cost of repair or
replacement of parts and does not include labor (beyond the
above warranty period), transportation, service, return and
freight charges associated there with expressly specified herein.
6. This Limited Warranty shall not apply to: Service calls to
correct installation of the equipment or instruction to owners
on how to use the equipment; or any labor costs incurred
beyond the applicable labor warranty period.
7. This Limited Warranty is in lieu of all warranties, express or
implied, and in lieu of all other obligations or liabilities on the
part of TRUE, under no circumstances shall TRUE be liable by
virtue of this Limited Warranty or otherwise from damage to
any person or property whatsoever for any special, indirect,
incidental, secondary or consequential losses, damages or
expenses in connection with exercise products.
Any implied warranty is limited in duration to the time period
covered by the Limited Warranty. Some states do not allow
limitations on how long an implied warranty lasts, or the
exclusion may not apply to you. This Limited Warranty grants
you specific legal rights and you may also have other rights,
which vary from state to state.
ELLIPTICAL SERIAL NUMBERS:
The ES900 ellipticals come with two serial numbers; one on the
base and one on the display console (see diagram below). The
serial number on the base is located on bottom of the crossbar .
The console serial number is located on the bottom right side of
each console. Please write down your serial numbers below and
keep for your records.
CONSOLE SERIAL NUMBER:
BASE SERIAL NUMBER:
CONSOLE SERIAL NUMBER:
NOTE TO AUTHORIZED WARRANTY LABOR PROVIDERS:
Warranty labor reimbursement or warranty parts rights may
not be transferred to, reassigned to, a third party without the
express written consent of TRUE. Even jobbing out warranty
labor requires TRUE’s written approval.
BASE SERIAL
NUMBER:
SAMPLE SERIAL NUMBER STICKER:
SAMPLE SERIAL
NUMBER:
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Keep this page for your records
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61
CHAPTER 7: ADDITIONAL INFORMATION
Residential Limited Warranty
ES900 Ellipticals
Thank you for purchasing a TRUE product. To validate the TRUE product warranty the fast and easy way, please go on-line
now to truefitness.com/support and register your product. The information you provide will never be distributed to any other
individuals or agencies for any purpose. If you prefer to mail your warranty card, have the owner of the product complete the
information below and return it to TRUE Fitness within 30 days from the date of equipment installation.
Please Note: Failure to register this product will result in no servicing or authorization of parts to be shipped.
To mail your warranty information, please fill in the information below and mail to: Service Dept., TRUE Fitness, 865 Hoff Road,
St. Louis, MO 63366 (or save postage and register online at www.truefitness.com/support)
Residential Warranty Registration
3. Do you currently belong to a health club?
____a. Yes
____b. No
PLEASE PROVIDE BOTH SERIAL NUMBERS BELOW.
REQUIRED FOR WARRANTY REGISTRATION:
CONSOLE SERIAL NUMBER:
4. Your Age Group:
____a. Under 25
____c. 36-45
____e. 56-65
BASE SERIAL NUMBER:
5. What was the primary reason you purchased a TRUE product?
(check only one)
___ a. Design/Appearance
___ b. Dealer Suggestion
___ c. Price/Value
___ d. Ease of Operation
___ e. Quality of Construction ___ f. Size
___ g. Reputation
____h. Warranty
____i. Friend/Family Recommendation
6. Do you plan to purchase more fitness equipment in the next
6-12 months?
___ a. Yes
___ b. No
Model Type: ____Treadmill ___Elliptical ____Bike
____Other
Date of Purchase
___
Purchased From (Dealer Name)
First Name
Last Name
Address
City
State
ZIP
Email Address
_____b. 25-35
_____d. 46-55
_____f. 65+
7. If you answered “yes” to question 6, what type do you plan to
purchase?
___ a. Treadmill
____b. Elliptical
___ c. Bike
____d. Free Weights
___ e. Gym
____f. Other____________
8. What is your annual household income? (optional)
___ a. Under $50,000
___ b. $50,000 - $75,000
___ c. $75,000 - $100,000
___ d. $100,000 - $150,000
____e. $15,000+
9. You are a valued TRUE customer and your suggestions
allow us to continually improve your experience. Is there
anything else you would like us to know? Please explain:
Phone
1. Where did you first learn about TRUE?
____ a. Dealer
____ b. Website
____ c. Advertisement
____ d. Referral
____ e. Current Customer ____ f. Other_______________
2. The primary user(s) is:
____a. Male
____c. Both
____b. Female
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