Vigor3900 Series Multi-WAN Security Appliance Quick Start Guide

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Vigor3900 Series
Multi-WAN Security Appliance
Quick Start Guide
Version: 2.5
Firmware Version: V1.2.2
(For future update, please visit DrayTek web site)
Date: January 20, 2017
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Intellectual Property Rights (IPR) Information
Copyrights
© All rights reserved. This publication contains information that is protected
by copyright. No part may be reproduced, transmitted, transcribed, stored in
a retrieval system, or translated into any language without written permission
from the copyright holders.
Trademarks
The following trademarks are used in this document:
 Microsoft is a registered trademark of Microsoft Corp.
 Windows, Windows 95, 98, Me, NT, 2000, XP, Vista, 7, 8 and Explorer are
trademarks of Microsoft Corp.
 Apple and Mac OS are registered trademarks of Apple Inc.
 Other products may be trademarks or registered trademarks of their
respective manufacturers.
Safety Instructions and Approval
Safety
Instructions
Warranty
 Read the installation guide thoroughly before you set up the router.
 The router is a complicated electronic unit that may be repaired only be
authorized and qualified personnel. Do not try to open or repair the
router yourself.
 Do not place the router in a damp or humid place, e.g. a bathroom.
 Do not stack the routers.
 The router should be used in a sheltered area, within a temperature
range of +5 to +40 Celsius.
 Do not expose the router to direct sunlight or other heat sources. The
housing and electronic components may be damaged by direct sunlight or
heat sources.
 Do not deploy the cable for LAN connection outdoor to prevent electronic
shock hazards.
 Keep the package out of reach of children.
 When you want to dispose of the router, please follow local regulations on
conservation of the environment.
We warrant to the original end user (purchaser) that the router will be free
from any defects in workmanship or materials for a period of two (2) years
from the date of purchase from the dealer. Please keep your purchase receipt
in a safe place as it serves as proof of date of purchase. During the warranty
period, and upon proof of purchase, should the product have indications of
failure due to faulty workmanship and/or materials, we will, at our discretion,
repair or replace the defective products or components, without charge for
either parts or labor, to whatever extent we deem necessary tore-store the
product to proper operating condition. Any replacement will consist of a new
or re-manufactured functionally equivalent product of equal value, and will
be offered solely at our discretion. This warranty will not apply if the product
is modified, misused, tampered with, damaged by an act of God, or subjected
to abnormal working conditions. The warranty does not cover the bundled or
licensed software of other vendors. Defects which do not significantly affect
the usability of the product will not be covered by the warranty. We reserve
the right to revise the manual and online documentation and to make changes
from time to time in the contents hereof without obligation to notify any
person of such revision or changes.
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European Community Declarations
Manufacturer: DrayTek Corp.
Address:
No. 26, Fu Shing Road, HuKou Township, HsinChu Industrial Park, Hsin-Chu
County, Taiwan 303
Product:
Vigor3900 Series
DrayTek Corp. declares that Vigor3900 of routers are in compliance with the following essential
requirements and other relevant provisions of EC, Directive 2004/108/EC.
The product conforms to the requirements of Electro-Magnetic Compatibility (EMC) Directive
2004/108/EC by complying with the requirements set forth in EN55022/Class A and
EN55024/Class A.
The product conforms to the requirements of Low Voltage (LVD) Directive 2006/95/EC by
complying with the requirements set forth in EN60950-1.
Regulatory Information
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one of
the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.

Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference, and
(2) This device may accept any interference received, including interference that may cause
undesired operation.
More update, please visit www.draytek.com.
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Be a Registered Owner
Web registration is preferred. You can register your Vigor router via http://www.draytek.com.
Firmware & Tools Updates
Due to the continuous evolution of DrayTek technology, all routers will be regularly upgraded.
Please consult the DrayTek web site for more information on newest firmware, tools and
documents. http://www.draytek.com
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Table of Contents
1. Introduction........................................................................................................... 1
2. Package Content .................................................................................................. 2
3. Panel Explanation................................................................................................. 3
3.1 LED ............................................................................................................................................ 3
3.2 Connectors ................................................................................................................................. 4
4. Hardware Installation ........................................................................................... 5
4.1 Connecting Device ..................................................................................................................... 5
4.2 Wall-Mounted Installation ........................................................................................................... 6
5. Software Configuration ........................................................................................ 7
5.1 Accessing Web Page ................................................................................................................. 7
5.2 Changing the Password ............................................................................................................. 8
5.3 Quick Start Wizard for Network Connection............................................................................... 9
Step 1 ..................................................................................................................................... 9
Step 2 ................................................................................................................................... 11
5.4 Check the Connection Status................................................................................................... 15
6. Customer Service ............................................................................................... 16
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1. Introduction
Vigor3900 series router is a Multi-WAN Security Appliance which allows the
connection to multiple ISPs and provides multiple VPN tunnels for connecting
different devices.
With gigaLAN and gigaWAN feature, the router increases the performance of
data transmission with highest speed which is more than 500Mbps.
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2. Package Content
Take a look at the package content. If there is anything missed or damaged,
please contact DrayTek or dealer immediately.
Vigor router
Quick Start Guide
RJ-45 Cable (Ethernet)
Rack mount kit (brackets)
Console Connector
RJ-45 to RJ-45 Cable
The type of the power adapter depends on the country that the router will be
installed.
UK-type Power Cord
EU-type Power Cord
USA/Taiwan-type Power Cord
AU/NZ-type Power Cord
China-type power cord
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3. Panel Explanation
3.1 LED
LED
PWR
Status
On
Off
On/
Blinking
Off
On
Blinking
Off
ACT
SFP
USB
Giga
LAN1/2
LNK
On
Off
On
1000
Off
Blinking
On
Off
Giga
WAN1/
2/3/4
LNK
On
Off
Blinking
1000
On
Off
Explanation
The router is powered on.
The router is powered off.
The system is active.
The system is hanged.
The fiber connection is established.
The data is transmitting.
No fiber connection is established or the
system is hanged.
The USB device is installed and ready.
No USB device is installed.
The Ethernet link is established on
corresponding port.
No Ethernet link is established.
The data is transmitting.
It means that a normal 1000 Mbps connection
is through its corresponding port.
It means that a normal 10/100 Mbps
connection is through its corresponding port.
The Ethernet link is established.
No Ethernet link is established.
The data transmission is done through the
corresponding port.
It means that a normal 1000Mbps connection
is through its corresponding port.
It means that a normal 10/100Mbps
connection is through its corresponding port.
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3.2 Connectors
Interface
Console
GigaLAN1 / 2
Description
Provided for technician use.
Connecter for local network devices.
3(SFP)
GigaWAN1/2/3/4
Connecter for SFP module.
Connecter for remote network devices.
5(SFP)
Connecter for SFP module.
Console
Provided for technician use.
USB1 / USB2
Factory Reset
Connecter for the USB device.
Used to restore the default settings. Turn on the router
(ACT LED is blinking). Press the hole and keep for more
than 5 seconds. When you see the ACT LED begins to
blink rapidly than usual, release the button. Then the
router will restart with the factory default
configuration.
Connecter for a power cord.
ON/OFF - Power switch.
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4. Hardware Installation
This section will guide you to install the router through hardware connection and
configure the router’s settings through web browser.
4.1 Connecting Device
Before starting to configure the router, you have to connect your devices
correctly.
1.
Connect one end of an Ethernet cable (RJ-45) to one of the LAN ports of
Vigor3900s.
2.
Connect the other end of the cable (RJ-45) to the Ethernet port on your
computer (that device also can connect to other computers to form a small
area network). The LAN LED for that port on the front panel will light up.
3.
Connect a server/modem/router (depends on your requirement) to any
WAN port of Vigor3900 with Ethernet cable (RJ-45). The WAN1 (to WAN4)
LED will light up.
4.
Connect the power cord to Vigor3900’s power port on the rear panel, and
the other side into a wall outlet.
5.
Power on the device by pressing down the power switch on the rear panel.
The PWR LED should be ON.
6.
The system starts to initiate. After completing the system test, the ACT LED
will light up and start blinking.
Below shows an outline of the hardware installation for your reference.
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4.2 Wall-Mounted Installation
The Vigor3900 Series can be mounted on the wall by using standard
brackets shown below.
Choose a flat surface (on the wall) which is suitable for placing the router.
Make the screw holes on the short side of the bracket aim at the screw
holes on the router. Next, fasten both the bracket and the router with two
screws; and fasten both the wall and the bracket with another two screws.
Refer to the following figure.
Then, continue to fasten the screws on the other side of the router and the
wall with other screws.
When you finished about procedure, the router has been mounted on the
wall firmly.
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5. Software Configuration
To access Internet, please finish basic configuration after completing the
hardware installation.
5.1 Accessing Web Page
1. Make sure your PC connects to the router correctly.
Note
You may either simply set up your computer to get IP dynamically from
the router or set up the IP address of the computer to be the same
subnet as the default IP address of Vigor router 192.168.1.1. For the
detailed information, please refer to - Trouble Shooting of the user’s
guide.
2. Open a web browser on your PC and type http://192.168.1.1. The following
window will be open to ask for username and password.
3. Please type “admin/admin” on Username/Password and click Login.
Note
If you fail to access to the web configuration, please go to “Trouble
Shooting” on User’s Guide for detecting and solving your problem.
4. The web page can be logged out according to the chosen condition. The
default setting is 5Min, which means the web configuration system will logout
after five minutes without any operation. Change the setting for your
necessity.
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5. Now, the Main Screen will pop up.
5.2 Changing the Password
The first job that you have to do is changing the user password. Follow the steps
below to modify:
1. Go to System Maintenance page and choose Administrator Password.
2. Enter the login password on the field of Original Password. Type a new one in
the field of New Password and retype it on the field of Confirm Password.
Then click Apply to continue.
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3. Now, the password has been changed. Next time, use the new password to
access the Web User Interface for this router.
5.3 Quick Start Wizard for Network Connection
Quick Setup is a wizard which is designed for configuring your router accessing
Internet with simply steps. In the Quick Setup group, you can configure the
router to access the Internet with different modes such as Static, DHCP, PPPoE,
or PPTP modes.
Step 1
In the first page of Quick Start Wizard, please create a WAN profile.
Available settings are explained as follows:
Item
Description
Profile
Use the drop down list to choose one WAN profile.
IPv4 Protocol
Use the drop down list to choose a connection mode for
such WAN profile.
Static - If Static is selected, you can manually assign a
static IP address to the WAN interface and
complete the configuration by applying the
settings and rebooting your router. Please type
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Item
Description
in values for IP address, Subnet Mask, Gateway
IP Address and DNS Server IP Address specified
by your ISP, and then click Next.
DHCP - It allows a user to obtain an IP address
automatically from a DHCP server on the
Internet. If you choose DHCP mode, the DHCP
server of your ISP will assign a dynamic IP
address for Vigor3900 automatically. It is not
necessary for you to assign any setting. (Host
Name and Domain Name are required for some
ISPs).
PPTP - This mode lets user get the IP group information
by a DSL modem with PPTP service from ISP.
Your service provider will give you user name,
password, and authentication mode for a PPTP
setting. Click PPTP as the protocol. Type in all
the information that your ISP provides for this
protocol.
If your ISP offers you PPTP (Point-to-Point
Tunneling Protocol) mode, please select PPTP
for this router. Next, enter the required
information provided by your ISP on the web
page.
PPPoE - PPPoE stands for Point-to-Point Protocol over
Ethernet. It relies on two widely accepted
standards: PPP and Ethernet. It connects users
through an Ethernet to the Internet with a
common broadband medium, such as a single
DSL line, wireless device or cable modem. All
the users over the Ethernet can share a
common connection.
PPPoE is used for most of DSL modem users. All
local users can share one PPPoE connection for
accessing the Internet. Your service provider
will provide you information about user name,
password, and authentication mode.
If your ISP provides you the PPPoE
(Point-to-Point Protocol over Ethernet)
connection, please select PPPoE for this router
to get the following page. Enter the username
and password provided by your ISP on the web
page.
When you finish the above settings, please click Next to go to next page.
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Step 2
After clicking Next, you can see the following page which will vary according to
the IPv4 protocol type selected in Step 1.
For Static type, the page will be displayed as follows:
Available settings are explained as follows:
Item
Description
IP Address
Type the IP address of the router for the WAN profile.
Subnet Mask
Type the network mask of the router for the WAN
profile.
Gateway IP Address
Use the default setting (0.0.0.0). Such IP address is
ready for matching with the function of Virtual System.
DNS Server IP
Address
Type a public IP address as the primary DNS (Domain
Name Server). To add a new IP address, simply Add.
Four boxes will appear for you to type the IP address.
When you finish the settings, click Save.
Add – Click this button to have a field for adding a new
IP address.
Save – Click this button to save the configuration.
– click the icon to remove the selected entry.
Previous
Click it to return to previous setting page.
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Item
Description
Finish
Click it to save the configuration and exit the dialog.
Cancel
Click it to discard the settings configured in this page.
For DHCP type, the page will be displayed as follows:
Type a name as the host name for identification (optional) for identification.
Click Finish.
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For PPPoE type, the page will be displayed as follows:
Available settings are explained as follows:
Item
Description
Username
Type in the username provided by ISP in this field
Password
Type in the password provided by ISP in this field.
Previous
Click it to return to previous setting page.
Finish
Click it to save the configuration and exit the dialog.
Cancel
Click it to discard the settings configured in this page.
After finishing the above configuration, click Finish.
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For PPTP type, the page will be displayed as follows:
Available settings are explained as follows:
Item
Description
PPTP Over
Usually ISP dynamically assigns IP address to you each
time you connect to it and request. In some case, your
ISP provides service to always assign you the same IP
address whenever you request. In this case, you can fill
in this IP address in the Fixed IP field. Please contact
your ISP before you want to use this function.
Static – Specify the IP address.
DHCP - Obtain the IP address automatically.
Server Address
Type a remote IP address of PPTP server.
Username
Type in the username provided by ISP in this field.
Password
Type in the password provided by ISP in this field.
Gateway IP Address
Use the default setting (0.0.0.0).
DNS Server IP
Address
Type a public IP address as the primary DNS (Domain
Name Server). To add a new IP address, simply Add.
Four boxes will appear for you to type the IP address.
When you finish the settings, click Save.
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Item
Description
Add – Click this button to have a field for adding a new
IP address.
Save – Click this button to save the configuration.
– click the icon to remove the selected entry.
Previous
Click it to return to previous setting page.
Finish
Click it to save the configuration and exit the dialog.
Cancel
Click it to discard the settings configured in this page.
After finishing the above configuration, click Finish.
Later, you can surf the Internet at any time.
5.4 Check the Connection Status
After finishing the WAN connection, please check the connection status to
ensure the network connection has been made successfully.
Please open Online Status to display the information for all the WAN interfaces
at the same time, including Device Information, System Information and
IPv4/IPv6 configurations.
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From the above figure, wan1 connection for Internet has been built successfully
for the word – up has been displayed on the field of Connection.
6. Customer Service
If the router cannot work correctly after trying many efforts, please contact your
dealer for further help right away. For any questions, please feel free to send
e-mail to support@draytek.com.
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