User Manual
Avira AntiVir Personal – Free Antivirus
www.free-av.com
Trademarks and Copyright
Trademarks
AntiVir is a registered trademark of Avira GmbH.
Windows is a registered trademark of the Microsoft Corporation in the United States and other countries.
All other brand and product names are trademarks or registered trademarks of their respective owners.
Protected trademarks are not marked as such in this manual. This does not mean, however that they may be used freely.
Copyright information
A code provided by a third party has been used for Avira AntiVir Personal. We thank the copyright owners for making the
code available to us. For detailed information on copyright, please refer to in the help of Avira AntiVir Personal under the
Third Party Licenses.
Table of Contents
Table of Contents
1
Introduction .......................................................................................................... 5
2
Icons and emphases ................................................................................................ 6
3
Product information............................................................................................... 7
3.1
3.2
3.3
4
Installation and Deinstallation ............................................................................. 10
4.1
4.2
4.3
4.4
5
Delivery scope........................................................................................................................7
System requirements.............................................................................................................8
Licensing ................................................................................................................................9
Installation...........................................................................................................................10
Modification installation ....................................................................................................13
Installation modules............................................................................................................13
Uninstallation ......................................................................................................................14
AntiVir Personal overview .................................................................................... 15
5.1
5.2
User interface and operation ..............................................................................................15
5.1.1 User interface and operation.................................................................................15
5.1.2 Control Center .......................................................................................................15
5.1.3 Configuration .........................................................................................................17
5.1.4 Tray icon.................................................................................................................20
How to...? .............................................................................................................................21
5.2.1 Avira AntiVir Personal automatic update.............................................................21
5.2.2 Start a manual update............................................................................................22
5.2.3 On-demand scan: Using a scan profile to scan for viruses and malware ............23
5.2.4 On-demand scan: Scan for viruses and malware using Dragamp;Drop ..............24
5.2.5 On-demand scan: Scan for viruses and malware via the context menu..............24
5.2.6 On-demand scan: Automatically scan for viruses and malware ..........................24
5.2.7 On-demand scan: Targeted scan for active rootkits ............................................25
5.2.8 Reacting to detected viruses and malware............................................................26
5.2.9 Quarantine: Handling quarantined files (*.qua)...................................................27
5.2.10 Quarantine: Restore the files in quarantine.........................................................28
5.2.11 Quarantine: move suspicious files to quarantine.................................................29
5.2.12 Scan profile: Amend or delete file type in a scan profile......................................29
5.2.13 Scan profile: Create desktop shortcut for scan profile.........................................30
5.2.14 Events: Filter events ..............................................................................................30
6
Scanner................................................................................................................ 31
7
Updates................................................................................................................ 32
8
FAQ, Tips ............................................................................................................. 33
8.1
8.2
8.3
8.4
Avira GmbH
Frequently asked questions (FAQs)....................................................................................33
Troubleshooting ..................................................................................................................36
Shortcuts..............................................................................................................................38
8.3.1 In dialog boxes .......................................................................................................38
8.3.2 In the help ..............................................................................................................39
8.3.3 In the Control Center.............................................................................................39
Windows Security Centre....................................................................................................41
8.4.1 General ...................................................................................................................41
8.4.2 The Windows Security Center and Avira AntiVir Personal .................................41
Avira AntiVir Personal
3
Table of Contents
9
Viruses and more.................................................................................................. 44
9.1
9.2
10
Info and Service ................................................................................................... 50
10.1
10.2
10.3
10.4
11
Extended threat categories .................................................................................................44
Viruses and other malware .................................................................................................46
Contact address ...................................................................................................................50
Technical support ................................................................................................................50
Suspicious file ......................................................................................................................50
Report false positive............................................................................................................51
Reference: Configuration...................................................................................... 52
11.1 Scanner.................................................................................................................................52
11.1.1 Scan.........................................................................................................................52
11.1.1.1. Action for concerning files .............................................................................54
11.1.1.2. Further actions................................................................................................56
11.1.1.3. Archive list.......................................................................................................57
11.1.1.4. Exceptions .......................................................................................................57
11.1.1.5. Heuristic ..........................................................................................................58
11.1.2 Report .....................................................................................................................59
11.2 Guard....................................................................................................................................60
11.2.1 Scan.........................................................................................................................60
11.2.1.1. Action for concerning files .............................................................................62
11.2.1.2. Exceptions .......................................................................................................62
11.2.1.3. Heuristic ..........................................................................................................65
11.2.2 Report .....................................................................................................................66
11.3 General .................................................................................................................................67
11.3.1 Email.......................................................................................................................67
11.3.2 Extended threat categories....................................................................................68
11.3.3 Security...................................................................................................................68
11.3.4 Directories ..............................................................................................................69
11.3.5 Update ....................................................................................................................70
11.3.5.1. Web server.......................................................................................................70
11.3.6 Events .....................................................................................................................72
11.3.7 Limit reports ..........................................................................................................72
4
Avira AntiVir Personal
Avira GmbH
Introduction
1
Introduction
Avira AntiVir Personal from Avira GmbH protects you computer against viruses,
malware, adware and spyware, unwanted programs and other dangers. This manual
deals with viruses and software in brief.
The manual describes the program installation and operation.
Please go to our website http://www.free-av.com where you can download the Avira
AntiVir Personal manual in PDF from, update Avira AntiVir Personal , get information
on the version of Avira AntiVir Premium available for purchase .
You can also find information on our website such as telephone numbers for technical
support and information on how to subscribe to our newsletter.
Your Avira GmbH team
Avira GmbH
Avira AntiVir Personal
5
Icons and emphases
2
Icons and emphases
The following icons are used:
Icon
Explanation
Placed before a condition which must be fulfilled prior to implementation.
Placed before an action step that you implement.
Placed before an event that follows the previous action.
Placed before a warning of the danger of critical data loss.
Placed before a link to particularly important information or a tip which
makes Avira AntiVir Personal easier to use.
The following emphases are used:
Emphasis
Explanation
Cursive
File name or path data.
Displayed software interface elements (e.g. window heading, window
field or options box).
Bold
6
Clicked software interface elements (e.g. menu item, section or button)
Avira AntiVir Personal
Avira GmbH
Product information
3
Product information
This chapter contains all information relevant to the purchase and use ofAvira AntiVir
Personal:
– see chapter: Delivery scope
– see chapter: System requirements
– see chapter: Licensing
Avira AntiVir Personal is a comprehensive and flexible tool you can rely on to protect
your computer from viruses, malware, unwanted programs, and other dangers
f Please note the following information:
Note
Loss of valuable data usually has dramatic consequences. Even the best virus
protection program cannot provide one hundred percent protection from
data loss. Make regular copies (Backups) of your data for security purposes.
Note
A program can only provide reliable and effective protection from viruses,
malware, unwanted programs and other dangers if it is up-to-date. Make sure
Avira AntiVir Personal is up-to-date with automatic updates. Configure the
program accordingly.
3.1
Delivery scope
Avira AntiVir Personal gives you the following functions:
– Control Center for monitoring, administering and controlling the entire program
– Central configuration with user-friendly standard and advanced options and
context-sensitive help
– Scanner (On-Demand Scan) with profile-controlled and configurable search for
all known types of virus and malware
– Integration into the Windows Vista User Account Control allows you to carry out
tasks requiring administrator rights
– Guard (On-Access Scan) for continuous monitoring of all file access attempts
– Integrated quarantine management to isolate and process suspicious files
– Rootkit protection for detecting hidden malware installed in your computer
system (rootkits)
(Only for 32-bit systems)
– Direct access to detailed information on the detected viruses and malware via the
Internet
– Simple and quick updates to the program, virus definitions, and search engine
through Single File Update and incremental VDF updates via a webserver on the
Internet
– Integrated Scheduler to plan one-off or recurring tasks, such as updates or test
runs
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Product information
– Very high rates of virus and malware detection using innovative search
technologies (search engines) and heuristic search processes
– Detection of all common archive types, including detection of nested archives
and smart extensions
– High-performance multithreading function (simultaneous high-speed scanning
of multiple files)
3.2
System requirements
For Avira AntiVir Personal to work perfectly, the computer system must fulfill the
following requirements:
– Computer as from Pentium, at least 266 MHz
– Operating system
– Microsoft Windows Vista (32 or 64 Bit) or
– Microsoft Windows XP Home or Professional, SP2 recommended, or
– Microsoft Windows 2000, SP 4 recommended
Note
Avira AntiVir Personal also supports Microsoft Windows XP x64 Edition and
64 Bit Microsoft Windows Vista.
– At least 192 MB RAM with Windows 2000/XP
– At least 512 MB RAM with Windows Vista
– 30 MB free memory space on the hard disk (more if using the quarantine
function)
– 100 MB temporary memory space on the hard disk
– For the installation of Avira AntiVir Personal: administrator rights under
Windows 2000 and XP
Information for Windows Vista users
On Windows 2000 and Windows XP, many users work with administrator rights.
However, this is not desirable from the point of view of security, because it is then easy
for viruses and unwanted programs to infiltrate computers.
For this reason, Microsoft is introducing the "User Account Control" with Windows
Vista. This offers more protection for users who are logged in as administrators: thus in
Windows Vista, one administrator only has the privileges of a normal user at first.
Actions for which administrator rights are required are clearly marked in Windows Vista
with an information icon. In addition, the user must explicitly confirm the required
action. Privileges are only increased and the administrative task carried out by the
operating system after this permission has been obtained.
Avira AntiVir Personal requires administrator rights for some actions in Windows Vista.
. If this symbol also appears on
These actions are marked with the following symbol:
a button, administrator rights are required to carry out this action. If your current user
account does not have administrator rights, the Windows Vista dialog of the User
Account Control asks you to enter the administrator password. If you do not have an
administrator password, you cannot carry out this action.
8
Avira AntiVir Personal
Avira GmbH
Product information
3.3
Licensing
In order to be able to use Avira AntiVir Personal, you require a license. You thereby
accept the license conditions of Avira AntiVir Personal.
The license is provided in the form of an activation key. The activation key is a letter and
figure code which you will receive after purchasing Avira AntiVir Personal . The
activation key contains the exact data of your license, i.e. which programs have been
licensed for which period of time.
The activation key will be sent to you by email, if you have purchased AntiVir Personal
on the Internet or it is rendered on the product packaging.
In order to license your program, please enter your activation key to activate Avira
AntiVir Personal. The product activation may be carried out during installation.
However, you can also activate Avira AntiVir Personal after the installation by running
Control Center under Help::License management .
A valid activation key is already contained in Avira AntiVir Personal. For this reason,
product activation is not required.
Avira GmbH
Avira AntiVir Personal
9
Installation and Deinstallation
4
Installation and Deinstallation
This chapter contains information relating to the installation and uninstallation of your
Avira AntiVir Personal:
– see Chapter Installation: Conditions, Installation types, Install
– see Chapter Installation modules
– see Chapter Modification installation
– see Chapter Uninstallation: Uninstall
4.1
Installation
Before installing Avira AntiVir Personal, check whether your computer fulfils all the
minimum system requirements. If so, you can install Avira AntiVir Personal.
Note
From Windows XP, Avira AntiVir Personal generates a restore point of your
computer before installation of Avira AntiVir Personal. This enables you to
safely remove Avira AntiVir Personal if installation fails. Note that for this
the option Turn off System Restore under: "Start | Settings | Control
Panel | System | Tab System Restore" must not be marked.
If you want to recover your system earlier, you can do so with the function
"Start | Programs | Accessories | System Tools | System Restore". The
restore point generated by Avira AntiVir Personal is indicated by the entry
AntiVir Personal.
Installation types
During installation you can select a setup type in the installation assistant:
Full
AntiVir Personal is completely installed with all program components. The program files
are installed into a given standard folder under C:\Program Files .
User-defined
You can choose to install individual program components (see Chapter Installation and
deinstallation::Installation modules). A destination folder can be selected for the
program files to be installed. You can disable Create a desktop icon and program group in
the Start menu and predefine a setting for the Win32 file heuristic.
Before starting installation
f Close your email program. It is also recommended to end all running applications.
f Make sure that no other virus protection solutions are installed. The automatic
protection functions of various security solutions may interfere with each other.
f Establish an Internet link:The Internet link is required for registration.
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Avira AntiVir Personal
Avira GmbH
Installation and Deinstallation
Note
If you do not want to register during the installation of AntiVir Personal, you
do not need an active Internet link.
Note For product activation Avira AntiVir Personal uses the HTTP protocol
and Port 80 (web communication) to communicate with the servers of Avira
GmbH. If you are using a firewall, please ensure that the required connection
and/or incoming or outgoing data are not blocked by the firewall.
Install
The installation program runs in self-explanatory dialog mode. Every window contains a
certain selection of buttons to control the installation process.
The most important buttons are assigned the following functions:
– OK: Confirm action.
– Abort: Abort action.
– Next: Go to next step.
– Back: Go to previous step.
How to install AntiVir Personal:
f Start the installation program by double-clicking on the installation file that you
have downloaded from the internet or insert the program CD.
After a safety message, which acknowledges the producer of the software, the
dialog box of the installation program will appear.
f Click Accept.
The setup program for Avira AntiVir Personal starts.
f Click Continue.
The dialog box Welcome... appears.
f Click Next.
The dialog box Expanded risk categories appears containing information on basic
and advanced protection.
f Click Next.
The dialog box with the license agreement appears.
f Confirm that you accept the license agreement and click Continue.
The dialog box Private use appears.
f Confirm that AntiVir Personal will be used exclusively for private purposes and not
for commercial purposes and click Continue.
The dialog box Generate serial number appears.
f Where appropriate, confirm that a random serial number has been generated and
transmitted during update, and click Continue.
The dialog box Select installation type appears.
f Decide whether you want to perform a full or a user-defined installation.
f Enable the option Full orUser-defined and confirm by clicking Continue.
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Installation and Deinstallation
User-defined installation
The dialog box Select destination directory appears.
f Confirm the specified destination directory by clicking Continue.
- OR Use the Browse button to select a different destination directory and confirm by
clicking Next.
The dialog box Install components appears:
f Enable or disable the required components and confirm by clicking Continue.
In the following dialog box you can decide whether to enable the Win32 file
heuristic.
f Click Next.
In the following dialog box you can decide whether to create a desktop shortcut
and/or a program group in the Start menu.
f Click Next.
Continue for full and user-defined installation.
The license assistant is opened.
In the license assistant you have the possibility of registering as a customer of
AntiVir Personal and of subscribing to the Avira GmbH Newsletter. Your
personal data are required for this purpose.
f If and when necessary, enter your data and acknowledge by clicking Next.
In case of a registration, the following dialog box will display the result of the
activation.
Click Next.
The program components are installed and started.
The setup program asks if thereadme.txt file containing up-to-date information
on Avira AntiVir Personal should be displayed.
f Agree where appropriate and click Finish.
f Confirm the information by clicking OK.
Next procedure (varies slightly depending on the operating system)):
The setup program closes the installation and, where appropriate, creates a
desktop shortcut.
The file readme.txt is displayed where appropriate.
You are asked if you want to perform an update.
Note
On the latest version of Avira AntiVir Personal provides reliable protection
from the ever-increasing number of viruses and other malware. Perform an
update immediately after installation. After this first update, the Windows
Security Centre (XP and Vista) announces that Avira AntiVir Personal is
ACTIVATED.
- OR 12
You are asked if you want to restart your computer.
Avira AntiVir Personal
Avira GmbH
Installation and Deinstallation
If you want to perform an update:
f Click Yes to confirm.
An update is sought for Avira AntiVir Personal via the existing web server
connection.
Avira AntiVir Personal then starts an automatic scan of the Windows system
directories.
Note
The first scan is particularly important to ensure that your system is free
from viruses and malware. Do not cancel the first scan.
If you want to restart the computer:
f Click Yes to confirm.
4.2
The computer is restarted.
Modification installation
You have the option of adding or removing individual program components of the
current Avira AntiVir Personal installation (see ChapterInstallation and
uninstallation::Installation modules)
If you wish to add or remove modules of the actual Avira AntiVir Personal installation,
you can use the option Add or Remove Programs in the Windows control panel to
Change/Remove programs.
Select Avira AntiVir Personal and click Change. In the welcome dialog of Avira AntiVir
Personal select the option Modify. You will be guided through the installation changes.
4.3
Installation modules
In a user-defined installation or a modification installation, the following installation
modules can be selected, added or removed.
– AntiVir Personal
This module contains all components required for successful installation of Avira
AntiVir Personal.
– AntiVir Guard
The AntiVir Guard runs in the background. It monitors and repairs, where
necessary, files during operations such as open, write and copy in on-access
mode. Whenever a user carries out a file operation (e.g. load document, execute,
copy), Avira AntiVir Personal automatically scans the file. Renaming a file does
not trigger a scan by AntiVir Guard.
– Rootkit Detection
The Rootkit Detection checks whether software is already installed on your
computer that can no longer be detected with conventional methods of malware
protection after penetrating the computer system.
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13
Installation and Deinstallation
– Shell Extension
The Avira AntiVir Personal Shell Extension generates an entry Scan selected files
with AntiVir in the context menu of the Windows Explorer (right-hand mouse
button). With this entry you can directly scan files or directories.
4.4
Uninstallation
If you wish to remove Avira AntiVir Personal from your computer, you can use the
option Add or Remove Programs to Change/Remove programs in the Windows
Control Panel.
To uninstall Avira AntiVir Personal (e.g. in Windows XP and Windows Vista):
f Open the Control Panel via the Windows Start menu.
f Double click on Software (Windows Vista: Program files).
f Select Avira AntiVir Personal and clickRemove.
You will be asked if you really want to remove the program.
f Click Yes to confirm.
All components of the program are removed.
f Click on Finish to complete uninstallation.
Where appropriate, a dialog box appears recommending that your computer be
restarted.
f Click Yes to confirm.
14
Avira AntiVir Personal is uninstalled, and all directories, files and registry entries
for Avira AntiVir Personal are deleted when your computer is restarted.
Avira AntiVir Personal
Avira GmbH
AntiVir Personal overview
5
AntiVir Personal overview
This chapter contains an overview of the functionality and operation of AntiVir
Personal.
– see Chapter: Interface and operation
– see Chapter: How to...?
5.1
5.1.1
User interface and operation
User interface and operation
Your operate AntiVir Personal via three program interface elements:
– Control Center: Monitoring and control of AntiVir Personal
– Avira AntiVir Personal Configuration: Configuration of AntiVir Personal
– Tray Icon in the system tray of the taskbar: Open Control Center and other
functions
5.1.2
Control Center
The Control Center is designed to monitor the protection status of your computer
systems and control and operate the protection components and functions of AntiVir
Personal.
The Control Center window is divided into three areas: themenu bar, thenavigation
bar and the detail windowview:
– Menu bar: In the Control Center menu bar, you can access general program
functions and information on AntiVir Personal.
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Avira AntiVir Personal
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AntiVir Personal overview
– Navigation area: In the navigation area, you can easily swap between the
individual sections ofControl Center. The individual sections contain information
and functions of the program components of AntiVir Personal and are arranged
in the navigation bar according to activity. For example: Activity Overview SectionStatus.
– View: This window shoes the section selected in the navigation area. According
to section, in the upper bar of the detail window you will find buttons to execute
functions and actions Data or data objects are displayed in lists in the individual
sections You can sort the lists by clicking in the box defining how you wish to sort
the list.
Starting and ending Control Center
To start the Control Center, the following options are available:
– double click the program icon on your desktop
– via the AntiVir Personal program entry in the start menu | program.
– via the Avira AntiVir Personal tray icon.
Close the Control Center via the menu command Close in the menu File or by clicking
on the close tab in the Control Center.
Control Center operation
To navigate in the Control Center
f Select an activity in the navigation bar.
The activity opens and other sections appear. The first section of the activity is
selected and displayed in the view.
f If necessary, click another section to display this in the detail window.
- OR f Select a section via the menu View.
Note
You can activate the keyboard navigation in the menu bar with the help of
the [ALT] key. If navigation is activated, you can move within the menu with
the arrow keys. With the Return key you activate the active menu item.
To process data or objects displayed in the detail window:
f highlight the data or object you wish to edit.
To highlight multiple elements (elements in columns), hold down the control key or
the shift key while selecting the elements.
f Click the appropriate button in the upper bar of the detail window to edit the object
Control Center overview
– Overview: In Overview you will find all sections with which you can monitor
the functioning of Avira AntiVir Personal.
– The Status section lets you see at a glance which Avira AntiVir Personal modules
are active and provides information on the last update carried out. You can also
see whether you own a valid license.
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Avira AntiVir Personal
Avira GmbH
AntiVir Personal overview
– The Events section enables you to view events generated by certain Avira AntiVir
Personal modules.
– Die Reports section enables you to view the results of actions executed by Avira
AntiVir Personal.
– Local protection: InLocal protection you will find the components for
checking the files on your computer system for viruses and malware.
– The Scanner section enables you to easily configure and start an on-demand scan.
Predefined profiles enable you to run a scan with preset default options. In the
same way it is possible to adapt the scan for viruses and unwanted programs to
your personal requirements with the help of manual selection (not saved).
– The Guard section shows you information on scanned files, as well as other
statistical data, which can be reset at any time, and enables access to the report
file. More detailed information on the last virus or unwanted program found can
be obtained practically "at the push of a button"
– Administration: In Administration you will find tools for isolating and
managing suspicious or infected files, and for planning recurring tasks.
– The Quarantine section contains the so-called Quarantine manager. This is the
central point for files already placed in quarantine or for suspect files which you
would like to place in quarantine. It is also possible to send a selected file to the
Avira Malware Research Center by email.
– The Scheduler section enables you to configure scheduled scanning and update
jobs and to adapt or delete existing jobs.
5.1.3
Configuration
In Avira AntiVir Personal Configuration, you can implement settings for AntiVir
Personal. After installation, AntiVir Personal is configured with standard settings,
ensuring optimal protection for your computer system. However, your computer system
or your specific requirements for AntiVir Personal may mean you need to adapt the
protective components of AntiVir Personal.
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AntiVir Personal overview
Avira AntiVir Personal Configuration opens a dialog box: confirm or delete your
configuration settings using the OK or Cancel button. You can select individual
configuration sections in the left-hand navigation bar.
Accessing Avira AntiVir Personal Configuration
You have several options for accessing the configuration:
– via the Windows control panel.
– via the Windows Security Center - from Windows XP Service Pack 2.
– via the Avira AntiVir Personal tray icon.
– in the Avira AntiVir Personal Control Center via the menu item Extras |
Configuration.
– In the Avira AntiVir Personal Control Center via the button Configuration.
Note
If you are accessing configuration via the Configuration button in Control
Center, go to the configuration register of the section which is active in
Control Center. Expert mode must be activated to select individual
configuration registers In this case, a dialog appears asking you to activate
expert mode
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Avira AntiVir Personal
Avira GmbH
AntiVir Personal overview
Avira AntiVir Personal Configuration operation
Navigate in the configuration window as you would in Windows Explorer:
f Click on an entry in the tree structure to display this configuration section in the
detail window
f Click on the plus symbol in front of an entry to expand the configuration section and
display configuration subsections in the tree structure.
f To hide configuration subsections, click on the minus symbol in front of the
expanded configuration section.
Note
All configuration sections are only displayed in expert mode. Activate expert
mode to see all configuration sections Expert mode can be protected by a
password which must be defined during activation.
If you want to confirm your configuration settings:
f Click OK.
The configuration window is closed and the settings are accepted.
If you want to finish configuration without confirming your settings:
f Click Cancel.
The configuration window is closed and the settings are discarded.
Overview of configuration options
The following configuration options are available:
– Scanner: Configuration of on-demand scan
Scan options
Action for concerning files
File scan options
On-demand scan exceptions
On-demand scan heuristics
Report function setting
– Guard: On-access scan configuration
Scan options
Action for concerning files
On-access scan exceptions
On-access scan heuristics
Report function setting
– General:
Configuration of email using SMTP
Extended risk categories for on-demand and on-access scan
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AntiVir Personal overview
Security: Alert for outdated AntiVir Personal, configuration protection, process
protection,
Event log configuration
Configuration of report functions
Setting of directories used
Update: configuration of connection to download server, set-up of product updates
5.1.4
Tray icon
After installation, you will see the AntiVir Personal tray icon in the system tray of the
taskbar:
Icon
Description
AntiVir Guard is activated
AntiVir Guard is deactivated
The tray icon displays the status of the AntiVir Guard service.
Central functions of Avira AntiVir Personal can be quickly accessed via the context menu
of the tray icon. To open the context menu, click on the tray icon with the right-hand
mouse button.
Entries in the context menu
– Activate AntiVir Guard: activates or deactivates the AntiVir PersonalEdition
Classic Guard.
– Start AntiVir: opens the Avira AntiVir Personal Control Center.
– Configure AntiVir: opens the Avira AntiVir Personal Configuration.
– Start update: starts an Update.
– Help: opens this online help.
– Avira on the Internet: opens the web portal of AntiVir Personal on the
Internet. The condition for this is that you have an active connection to the
Internet.
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Avira GmbH
AntiVir Personal overview
5.2
5.2.1
How to...?
Avira AntiVir Personal automatic update
Note
An update job has been pre-installed to update Avira AntiVir Personal
every24 hours if an internet connection is available and additionally when an
internet connection is established.
To create a job in AntiVir Scheduler to update Avira AntiVir Personal automatically:
f In Control Center, select the Manager:: Scheduler section.
f Click on the
Create new job with the wizard icon.
The dialog box Name and description of job appears.
f Give the job a name and, where appropriate, a description.
f Click Next.
The dialog box Type of job is displayed.
f Select Update job from the list.
f Click Next.
The dialog box Time of job appears.
f Select a time for the update:
– Immediately
– Daily
– Weekly
– Interval
– Once
– Login
Note
We recommend that you update Avira AntiVir Personal regularly and often,
e.g. every24 hours.
f Where appropriate, specify a date according to the selection.
f Where appropriate, select additional options (availability depends on type of job):
– Also start job when internet connection is established
In addition to the defined frequency, the job is carried out when an internet
connection is set up.
In addition to the defined frequency, the job is carried out when an Internet
connection is set up.
– Repeat job if the time has already expired
Past jobs are carried out that could not be carried out at the required time, for
example because the computer was switched off.
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AntiVir Personal overview
f Click Next.
The dialog box Select display mode appears.
f Select the display mode of the job window:
– Minimize: progress bar only
– Maximize: Entire job window
– Hide: No job window
f Click Finish.
Your newly created job appears on the start page of the Manager :: Scanner
section with the status activated (check mark).
f Where appropriate, deactivate jobs which are not to be carried out.
Use the following icons to further define your jobs:
View properties of a job
Modify job
Delete job
5.2.2
Start a manual update
You have various options for starting an Avira AntiVir Personal update manually: When
an update is started manually, the virus definition file and search engine are always
updated. A product update can only take place if you have activated the option
Download and automatically install product updates in the configuration under
General :: Update
To start an Avira AntiVir Personal update manually:
f With the right-hand mouse button, click on the Avira AntiVir Personal tray icon in
the taskbar.
A context menu appears.
f Select Start update.
The dialog box Avira AntiVir Personal Updater appears.
- OR f In the Control Center, select the Overview :: Status section.
f In the Last update field, click on the link Start update.
The Avira AntiVir Personal Updater dialog box appears.
- OR f In the Control Center, in the Update menu, select the menu command Start update.
The Avira AntiVir Personal Updater dialog box appears.
Note
We strongly recommend regular automatic updates for Avira AntiVir
Personal, e.g. every 24 hours.
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Note
You can also carry out a manual update directly via the Windows security
centre.
5.2.3
On-demand scan: Using a scan profile to scan for viruses and malware
A scan profile is a set of drives and directories to be scanned.
The following options are available for scanning via a scan profile:
– Use predefined scan profile
if the predefined scan profile corresponds to your requirements.
– Customize and apply scan profile (manual selection)
if you want to scan with a customized scan profile.
Depending on the operating system, various icons are available for starting a scan
profile:
– In Windows XP and 2000:
This icon starts the scan via a scan profile.
– In Windows Vista:
In Microsoft Windows Vista, the control center at the moment only has limited
rights, e.g. for access to directories and files. Certain actions and file accesses can
only be carried out in the control centre with extended administrator rights. These
extended administrator rights must be granted at the start of each scan via a scan
profile.
This icon starts a limited scan via a scan profile. Only directories and files that
Windows Vista has granted access rights to are scanned.
This icon starts the scan with extended administrator rights. After
confirmation, all directories and files in the selected scan profile are scanned.
To scan for viruses and malware with a scan profile:
f In the Control Center select the Local protection :: Scanner section.
Predefined scan profiles appear.
f Select one of the predefined scan profiles.
-ORf Adapt the scan profile Manual selection.
f Click on the (Windows XP:
or Windows Vista:
) icon.
f The Luke Filewalker window appears and an on-demand scan is started.
When the scan is completed, the results are displayed.
If you want to adapt a scan profile:
f In the scan profile, expand Manual Selection the file tree so that all the drives you
want to scan are open:
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AntiVir Personal overview
f Highlight the nodes you want to scan by clicking on the box:
5.2.4
On-demand scan: Scan for viruses and malware using Dragamp;Drop
To scan for viruses and malware systematically using Drag&Drop:
3 Open the Control Center of Avira AntiVir Personal.
f Highlight the file
f Use the left-hand mouse button to drag the highlighted file into the Control Center.
5.2.5
The Luke Filewalker window appears and an on-demand scan is started.
When the scan is completed, the results are displayed.
On-demand scan: Scan for viruses and malware via the context menu
To scan for viruses and malware systematically via the context menu:
f Click with the right-hand mouse button (e.g. in Windows Explorer, on the desktop or
in an open Windows directory) on the file
The Windows Explorer context menu appears.
f Select Scan selected files with AntiVir in the context menu.
5.2.6
The Luke Filewalker window appears and the on-demand scan starts.
When the scan is completed, the results are displayed.
On-demand scan: Automatically scan for viruses and malware
To create a job to automatically scan for viruses and malware:
f In the Control Center select the Manager:: section Scheduler.
f Click on the icon
The dialog box Name and description of job appears.
f Give the job a name and, where appropriate, a description.
f Click Next.
The dialog box Type of job appears.
f Select Scan job.
f Click Next.
The dialog box Select profile appears.
f Select the profile to be scanned.
f Click Next.
The dialog box Time of job appears.
f Select a time for the scan:
– Immediately
– Daily
– Weekly
– Interval
– Once
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– Login
f Where appropriate, specify a date according to the selection.
f Where appropriate, select the following additional options (availability depends on
job type):
– Repeat job if the time has already expired
Past jobs are carried out that could not be carried out at the required time, for
example because the computer was switched off.
f Click Next.
The dialog box Select display mode appears.
f Select the display mode of the job window:
– Minimize: progress bar only
– Maximize: Entire job window
– Hide: No job window
f Click Finish.
The job you have just initiated is shown as activated (check mark) on the start
page of the Manager :: Scheduler section.
f Where appropriate, deactivate jobs which are not to be carried out.
Use the following icons to further define your jobs:
View properties of a job
Modify job
Delete job
5.2.7
On-demand scan: Targeted scan for active rootkits
To scan for active rootkits, use the predefined scan profile Scan for rootkits.
To scan for active rootkits systematically:
f In the Control Center select the Local protection :: Scanner section.
Predefined scan profiles appear.
f Select the predefined scan profile Scan for rootkits.
f Where appropriate, highlight other nodes and directories to be scanned by clicking
on the check box of the directory level.
f Click on the (Windows XP:
Avira GmbH
or Windows Vista:
) icon.
The Luke Filewalker window appears and an on-demand scan is started.
When the scan is completed, the results are displayed.
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AntiVir Personal overview
5.2.8
Reacting to detected viruses and malware
For the individual protection components of AntiVir Personal, you can define how
AntiVir Personal reacts to a detected virus or unwanted program in the configuration
under the section Action for concerning files.
– Interactive
When this option is enabled, if a virus or unwanted program is detected a dialog box
appears in which you can select what to do with the infected object. This option is
enabled as the default setting.
– Automatic
When this option is enabled, if a virus or unwanted program is detected, no dialog
box appears and you cannot select an action. The component reacts in accordance
with your predefined settings.
If you have selected the option Interactive for your protection components, Avira AntiVir
Personal gives you the following options for actions to take:
Note
Which options are displayed depends on the operating system and the
module, (AntiVir Guard, AntiVir Scanner), that makes the detection.
– Repair
The file is repaired
This option is only available if the infected file can be repaired.
– Move to quarantine
The file is packaged into a special format (*.qua) and moved to the Quarantine
directory INFECTED on your hard disk, so that direct access is no longer possible.
Files in this directory can be repaired in Quarantine at a later data or, if necessary,
sent to Avira GmbH.
– Delete
The file is deleted but can be recovered with the appropriate tools (e.g. Avira
UnErase). This allows the virus signature to be recovered.
– Rename
The file is renamed with a *.vir extension. Direct access to these files (e.g. with
double-click) is therefore no longer possible. Files can be repaired and given their
original name at a later time.
– Deny access
If this option is enabled, the detection is only entered in the report file.
– Ignore
Avira AntiVir Personal takes no further action. The infected file remains active on
your computer.
Warning
This could result in loss of data and damage to the operating system! Only
use the Ignore option in exceptional cases.
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– Take no further action
Access to the file is blocked.
– Copy file in quarantine before action
This option can only be selected if one of the options Repair, Delete is selected.
– Apply selection to all subsequent detections
The action selected for this detection is applied to the next detection.
Note
We recommend that you move any suspicious file that cannot be repaired to
Quarantine.
If viruses or malware have been found in an archive file, you have the following options:
– Delete the entire archive
– Rename the archive
– Move archive to Quarantine
Note
Individual infected files cannot be deleted from the archive.
5.2.9
Quarantine: Handling quarantined files (*.qua)
To handle quarantined files:
f In the Control Center select Manager :: Quarantine section.
f Check which files are involved, so that, if necessary, you can reload the original back
onto your computer from another location.
If you want to see more information on a file:
f Highlight the file and click on
The dialog box Properties appears with more information on the file.
If you want to rescan a file:
Scanning a file is recommended if the Avira AntiVir Personal virus definition file has
been updated and a false positive report is suspected. This enables you to confirm a false
positive with a rescan and restore the file.
f Highlight the file and click on
The file is scanned for viruses and malware using the on-demand scan settings.
After the scan, the dialog Scan statistics appears which displays statistics on the
status of the file before and after the rescan.
To delete a file:
f Highlight the file and click on
If you are unsure whether the files can be safely deleted:
3 Configured email settings
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AntiVir Personal overview
f Send the files to Avira GmbH for analysis. To do this, click on
You can also restore the files in Quarantine:
– see Chapter: Quarantine: Restoring files in quarantine
5.2.10
Quarantine: Restore the files in quarantine
Different icons control the restore procedure, depending on the operating system:
– In Windows XP and 2000:
This icon restores the files to their original directory.
This icon restores the files to a directory of your choice.
– In Windows Vista:
In Microsoft Windows Vista, the control center at the moment only has limited
rights, e.g. for access to directories and files. Certain actions and file accesses can
only be carried out in the control centre with extended administrator rights. These
extended administrator rights must be granted at the start of each scan via a scan
profile.
This icon restores the files to a directory of your choice.
This icon restores the files to their original directory. If extended administrator
rights are necessary to access this directory, a corresponding request appears.
To restore files in quarantine:
Warning
This could result in loss of data and damage to the operating system of the
computer! Only use the function Restore selected object in exceptional cases.
Only restore files that could be repaired by a new scan.
3
File rescanned and repaired.
f In the Control Center select Manager :: Quarantine section.
Note
Emails and email attachments can only be restored using the option
the file extension is *.eml.
if
To restore a file to its original location:
f Highlight the file and click on the (Windows 2000/XP:
icon.
, Windows Vista
)
This option is not available for emails.
Note
Emails and email attachments can only be restored using the option
the file extension is *.eml.
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if
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AntiVir Personal overview
A message appears asking if you want to restore the file.
f Click Yes.
The file is restored to the directory it was in before it was moved to quarantine.
To restore a file to a specified directory:
f Highlight the file and click on
A message appears asking if you want to restore the file.
f Click Yes.
The Windows default window for selecting the directory appears.
f Select the directory to restore the file to and confirm.
5.2.11
The file is restored to the selected directory.
Quarantine: move suspicious files to quarantine
To move a suspect file to quarantine manually:
f In the Control Center select Manager :: Quarantine section.
f Click on
The Windows default window for selecting a file appears.
f Select the file and confirm.
The file is moved to quarantine.
You can scan files in quarantine with AntiVir Scanner:
•
5.2.12
see Chapter: Quarantine: Handling quarantined files (*.qua)
Scan profile: Amend or delete file type in a scan profile
To stipulate additional file types to be scanned or exclude specific file types from the
scan in a scan profile (only possible for manual selection ):
3 In the Control Center go to the section Local protection :: Scanner.
f With the right-hand mouse button, click on the scan profile you want to edit.
A context menu appears.
f Select File filter.
f Expand the context menu further by clicking on the small triangle on the right-hand
side of the context menu.
The entries Default, Scan all files and User-defined appear.
f Select User-defined.
The File extensions dialog box appears with a list of all file types to be scanned
with the scan profile.
If you want to exclude a file type from the scan:
f Highlight the file type and click Delete.
If you want to add a file type to the scan:
f Highlight the file type.
f Click Add and enter the file extension of file type into the input box.
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AntiVir Personal overview
Use a maximum of 10 characters and do not enter the leading dot. Wildcards (*
and ? ) are allowed as replacements.
5.2.13
Scan profile: Create desktop shortcut for scan profile
You can start an on-demand scan directly from your desktop via a desktop shortcut to a
scan profile without accessing the Avira AntiVir Personal Control Center.
To create a desktop shortcut to the scan profile:
3 In the Control Center go to the section Local protection :: Scanner.
f Select the scan profile you want to create a shortcut for.
f Click on the icon
5.2.14
.
The desktop shortcut is created.
Events: Filter events
In Control Center, under Overview :: Events events are displayed that have been
generated by AntiVir Personal program components. (analogous to the event display of
your Windows operating system). The program components are:
– Updater
– Guard
– Scanner
– Scheduler
The following event types are displayed:
– Information
– Warning
– Error
– Detection
To filter displayed events:
f In Control Center select the section Overview :: Events.
f Check the box of the program components to display the events of the activated
components.
- OR Uncheck the box of the program components to hide the events of the deactivated
components.
f Check the event type box to display these events.
- OR Uncheck the event type box to hide these events.
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Scanner
6
Scanner
With Avira AntiVir Personal you can carry out manual scans (on-demand scans) for
viruses and unwanted programs in several ways.
– On-demand scan via context menu
The on-demand-scan via the context menu (right-hand mouse button - entry
Scan selected files with AntiVir) is recommended if, for example, you wish to
scan individual files and directories. Another advantage is that it is not necessary
to first start the Avira AntiVir Personal Control Center for an on-demand scan
via the context menu.
– On-demand scan via drag & drop
When a file or directory is dragged into the program window of the Avira AntiVir
Personal Control Center, the Scanner scans the file or directory and all subdirectories it contains. This procedure is recommended if you wish to scan
individual files and directories that you have saved, for example, on your desktop.
– On-demand scan via profiles
This procedure is recommended if you wish to regularly scan certain directories
and drives (e.g. your work directory or drives on which you regularly store new
files). You do not then need to select these directories and drives again for every
new scan, you simply select using the relevant profile.
– On-demand scan via the Scheduler
The Scheduler enables you to carry out time-controlled scans.
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Updates
7
Updates
The effectiveness of anti-virus software depends on how up-to-date the program is, in
particular the virus definition file and the search engine. To carry out updates, the
component AntiVir Updater in integrated into AntiVir Personal. AntiVir Updater
ensures that Avira AntiVir Personal is always up-to-date and able to deal with the new
viruses that appear every day. AntiVir Updater updates the following components:
– Virus definition file:
The virus definition file contains the virus patterns of the harmful programs used by
AntiVir Personal to scan for viruses and malware and repair infected objects.
– Search engine:
The search engine contains the methods used by AntiVir Personal to scan for viruses
and malware.
– Program files (product update):
Update packages for product updates make extra functions available to the
individual program components.
An update checks whether the virus definition file and search engine are up-to-date and
if necessary implements an update. Depending on the settings in the configuration,
AntiVir Updater also carries out a product update or informs you of the product updates
available. After an update AntiVir Personal does not have to be restarted.
Note
For security reasons, the Avira AntiVir Personal Updater checks whether the
Windows host file of your computer was altered to the effect that, for
example, the Avira AntiVir Personal update URL was manipulated by
malware and diverts the Avira AntiVir Personal Updater to unwanted
download sites. If the Windows host file has been manipulated, this is shown
in the Avira AntiVir Personal Updater report file.
In the Control Center under Scheduler, you can organize update jobs which are carried
out by AntiVir Updater at the intervals stipulated. An update job is created by default
after installation of AntiVir Personal. You also have the option to start an update
manually:
– in Control Center: in the Update menu and in the Status section
– via the context menu of the tray icon
Updates can be obtained from the internet via a Web server of the manufacturer. The
existing network connection is the default connection to the download servers of Avira
GmbH. You can change this default setting in Avira AntiVir Personal Configuration
under General:: Update.
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FAQ, Tips
8
FAQ, Tips
This chapter provides a collection of frequently asked questions (FAQs) relating to Avira
AntiVir Personal, a troubleshooting section and tips and tricks for using Avira AntiVir
Personal.
see Chapter: Frequently asked questions (FAQs)
see Chapter: Troubleshooting
see Chapter: Keyboard commands
see Chapter: Windows XP Security Centre
8.1
Frequently asked questions (FAQs)
Here are the answers to frequently asked questions.
Where can I get Avira AntiVir Personal?
Download the program from the website http://www.free-av.com.
Will I receive a CD of Avira AntiVir Personal?
The program is only available by download from our website http://www.free-av.com.
Where can I find detailed version information?
Detailed version information is found in the menu item Help :: About AntiVir Personal...
:: Version information of the Control Center.
Which settings should I make for Avira AntiVir Personal?
Avira AntiVir Personal is pre-configured with practical settings after installation. You
can adapt these settings, depending on the desired level of security (e.g. heuristic
detection or expanding the scan to all file and archive types).
How can I check whether Avira AntiVir Personal is up-to-date?
Avira AntiVir Personal is up-to-date when you have the most current virus definition
file. This file is usually updated several times a day.
To check whether you have the up-to-date virus definition file:
Performs an update.
- OR Visit the website http://www.free-av.com and read through the following
information:
– Current VDF version number
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FAQ, Tips
– Date and time of publication of the current VDF
In the Control Center, select the section Overview :: Status.
Compare this information with the information on the website.
If the information is identical: The Avira AntiVir Personal is up-to-date.
If the information is not identical: The Avira AntiVir Personal is not up-to-date. Carry
out an update.
What is an incremental VDF update (IVDF)?
The Avira AntiVir Personal supports the so-called "incremental update" of the virus
definition file. Incremental VDF updates (IVDF update) work as follows: daily updates of
the VDF file are not downloaded in the form of one large VDF file but as small VDF files
(name: antivir3.vdf) that are only a few kilobytes in size and which only contain virus
patterns that have been newly added.
This daily VDF file supplements the weekly VDF (Name: antivir2.vdf), the monthly VDF
(Name: antivir1.vdf) and the so-called Basic VDF (Name: antivir0.vdf), which are already
installed with every Avira AntiVir Personal program package as standard.
If one of the so-called VDF files reaches a determined size its content is transferred to
the next higher VDF file, which has to be downloaded additionally.
An advantage of the incremental VDF process is that the download volume is extremely
small. This leads to extremely short download times and costs, also if the download is
performed via an Internet modem connection.
What is the difference between on-access scan and on-demand scan?
The on-access scan is carried out automatically by AntiVir Guard. The files on the
computer currently being accessed are scanned for viruses and malware (on-access scan).
The on-demand scan is started manually. Specific drives can be systematically scanned
for viruses and malware (on-demand scanning).
Are there any problems with using several virus protection programs at the
same time?
When using different virus protection programs with the reasoning the more the better,
the following rules must be followed:
Use only one on-access scanner (also called Guard).
Before installing a second software package, decide which on-access scanner you
want to trust. If you decide on a new on-access scanner, deactivate the on-access scanner
currently in use. Serious errors can occur otherwise.
The parallel installation of scanners with which scans are started manually is usually
possible. Under certain circumstances, error messages can arise if an anti-virus program
uses unencrypted search strings for detection or has repaired a file only partially.
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FAQ, Tips
I want to test my virus protection program to see if it really works. Are there
test viruses which will not harm my computer?
The European Institute for Computer Anti-Virus Research (eicar) provides files with test
viruses on their website http://www.eicar.org/anti_virus_test_file.htm. These are not
real viruses, but only so-called virus patterns. These files cannot cause damage to your
computer.
This is how Avira AntiVir Personal should react to the eicar test virus if a default
installation with the preset file types was carried out:
– eicar.com
The bare test virus is detected immediately by AntiVir Guard (if activated). Of course, it
is also detected via a direct scan (Right-click the test virus. A pop-up menu opens. Select
Scan selected files with AntiVir). Depending on the settings in the options, a warning
message enquiring about proceeding further is displayed.
– eicar.com.txt
Beforehand: To see doubled file extensions, you must activate this in Windows Explorer.
This version is not rejected by AntiVir Guard at first, since *.txt files do not contain
executable program code and are therefore safe. If the file is renamed eicar.com, AntiVir
Guard will react to the file as described above.
The test virus is detected by the direct scan. Processing (see above) is offered.
– eicar_com.zip
Here is the test virus packed in a Zip archive. Since a Zip archive is not dangerous in and
of itself, AntiVir Guard does not react. It first takes action when the archive is unpacked.
The test virus is found in the archive by the direct scan. A message window appears, and
informs you that a virus or malware has been found, but cannot be processed in the Zip
archive because otherwise the integrity of the archive would be endangered.
– eicarcom2.zip
Here is the test virus packed in a Zip archive which is itself packed in a Zip archive. These
are difficult conditions for a virus scanner. The reactions of AntiVir Guard and the direct
scan correspond to those of eicar_com.zip.
With the direct scan, the test virus is detected and the message window (see above)
appears. AntiVir Guard first reacts with the second, last unpacking, when the eicar.com
file is present.
Is a manual scan necessary from time to time?
AntiVir Guard monitors your system constantly (on-access scan). To ensure that you are
always protected, check whether AntiVir Guard is active. In addition, we recommend
performing a manual scan (direct scan) regularly for better security.
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FAQ, Tips
8.2
Troubleshooting
Here you will find information on causes and solutions of possible problems.
The error message Connection failed while downloading the file ... appears
when attempting to start an update.
Cause: Your Internet connection is inactive. This is why Avira AntiVir Personal cannot
find the web server on the Internet.
Test whether other Internet services such as WWW or email work. If not,
reestablish the Internet connection.
Cause: The proxy server cannot be reached.
Check whether the login for the proxy server has changed and adapt it to your
configuration if necessary.
Cause: The update.exe file is not fully approved by your personal firewall.
Ensure that the update.exe file is fully approved by your personal firewall.
Otherwise:
Check your settings in the Avira AntiVir Personal Configuration (Expert mode)
under General :: Update.
Viruses and malware cannot be moved or deleted.
Cause: The file was loaded by windows and is active.
Update Avira AntiVir Personal.
If you use the operating system Windows XP, deactivate System Restore.
Start the computer in Safe Mode.
Start Avira AntiVir Personal and the Avira AntiVir Personal Configuration
(Expert mode).
Select Scanner :: Scan :: Files :: All files and confirm the window with OK.
Start a scan of all local drives.
Start the computer in Normal Mode.
Carry out a scan in Normal Mode.
If no other viruses or malware have been found, activate System Restore if it is
available and to be used.
The Tray Icon shows an inactive state.
Cause: AntiVir Guard is deactivated.
In Control Center, click on the section Overview :: Status, find the field AntiVir
Guard and click on the Enable link.
Cause: AntiVir Guard is being blocked by a firewall.
Define a general approval for AntiVir Guard in the configuration of your firewall.
AntiVir Guard only works with the address 127.0.0.1 (localhost). An Internet connection
is not established.
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FAQ, Tips
Otherwise:
Check the startup type of the AntiVir Guard service. If necessary, enable the
service: In the taskbar, select "Start | Settings | Control Panel". Start the configuration
panel "Services" with a double-click (under Windows 2000 and Windows XP the services
applet is located in the sub-directory "Administrative Tools"). Find the entry "AntiVir
PersonalEdition Classic Guard". "Automatic" must be entered as the startup type and
"Started" as the service status. If necessary, start the service manually by selecting the
relevant line and the button "Start". If an error message appears, please check the event
display.
The computer is extremely slow when I perform a data back-up.
Cause: During the back-up procedure, AntiVir Guard scans all files being used by the
back-up procedure.
Select Guard :: Scan :: Exceptions in the Avira AntiVir Personal Configuration
(Expert mode) and enter the process names of the back-up software.
My firewall reports AntiVir Guard immediately after activation.
Cause: Communication with AntiVir Guard occurs via the TCP/IP Internet protocol. A
firewall monitors all connections via this protocol.
Define a general approval for AntiVir Guard. AntiVir Guard only works with the
address 127.0.0.1 (localhost). An Internet connection is not established.
Note
We recommend regularly installing Microsoft updates to close any gaps in
security.
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FAQ, Tips
8.3
Shortcuts
Keyboard commands - also called shortcuts - offer a fast possibility to navigate, to
retrieve individual modules and to start actions through Avira AntiVir Personal.
Below we provide you with an overview of the available keyboard commands in Avira
AntiVir Personal. Please find further indications regarding the functionality in the
corresponding chapter of the help.
8.3.1
In dialog boxes
Shortcut
Ctrl + Tab
Ctrl + Page down
Ctrl + Shift + Tab
Ctrl + Page up
Go to next section.
Go to previous section.
Tab
Change to the next option or options group.
Shift + Tab
Change to the previous option or options group.
←↑→↓
Change between the options in a marked drop-down list or
between several options in a group of options.
Space
Activate or deactivate a check box, if the active option is a check
box.
Alt + underlined
letter
Select option or start command.
Alt + ↓
F4
38
Description
Open selected drop-down list.
Esc
Close selected drop-down list.
Cancel command and close dialog.
Enter
Start command for the active option or button.
Avira AntiVir Personal
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FAQ, Tips
8.3.2
8.3.3
In the help
Shortcut
Description
Alt + Space
Display system menu.
Alt + Tab
Shift between the help and the other opened windows.
Alt + F4
Close help.
Shitf + F10
Display context menu of the help.
Ctrl + Tab
Go to next section in the navigation window.
Ctrl + Shift +
Tab
Go to previous section in the navigation window.
Page up
Change to the subject, which is displayed above in the
contents, in the index or in the list of the search results.
Page down
Change to the subject, which is displayed below the current
subject in the contents, in the index or in the list of the
search results.
F6
Shift between the navigation and the subject window.
Page up
Page down
Browse through a subject.
In the Control Center
General
Shortcut
Description
F1
Display help
Alt + F4
Close Control Center
F5
Refresh
F8
Open configuration
F9
Start update
Scanner section
Avira GmbH
Shortcut
Description
F3
Start scan with the selected profile
F4
Create desktop link for the selected profile
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FAQ, Tips
Quarantine section
Shortcut
Description
F2
Rescan object
F3
Restore object
F4
Send object
F6
Restore object to...
Enter
Properties
Ins
Add file
Del
Delete object
Scheduler section
Shortcut
Description
F2
Edit job
Enter
Properties
Ins
Insert new job
Del
Delete job
Reports section
Shortcut
Description
F3
Display report file
F4
Print report file
Return
Display report
Del
Delete report(s)
section
40
Shortcut
Description
F3
Export event(s)
Return
Display event
Del
Delete event(s)
Avira AntiVir Personal
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8.4
Windows Security Centre
- Windows XP Service Pack 2 or higher -
8.4.1
General
The Windows Security Center checks the status of a computer for important security
aspects.
If a problem is detected with one of these important points (e.g. an outdated anti-virus
program), the Security Center issues an alert and gives recommendations on how to
protect your computer better.
8.4.2
The Windows Security Center and Avira AntiVir Personal
Virus protection software / Protection against malicious software
You may receive the following information from the Windows Security Center with
regard to your virus protection.
Virus protection NOT FOUND
Virus protection OUT OF DATE
Virus protection ON
Virus protection OFF
Virus protection NOT MONITORED
Virus protection NOT FOUND
This information of the Windows Security Center appears when the Windows Security
Center has not found any anti-virus software on your computer.
Note
Install Avira AntiVir Personal on your computer to protect it against viruses
and other unwanted programs!
Virus protection OUT OF DATE
If you have already installed Windows XP Service Pack 2 or Windows Vista and then
install Avira AntiVir Personal or you install Windows XP Service Pack 2 or Windows
Vista on a system on which Avira AntiVir Personal has already been installed, you receive
the following message:
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FAQ, Tips
Note
In order for the Windows Security Center to recognize Avira AntiVir Personal
as up to date, an update must be carried out after installation. Update your
system by carrying out an Avira AntiVir Personal update.
Virus protection ON
After installation of Avira AntiVir Personal and a subsequent update, you receive the
following message:
Avira AntiVir Personal is now up to date and the AntiVir Guard is enabled.
Virus protection OFF
You receive the following message if you disable the AntiVir Guard or stop the Guard
service.
Note
You can enable or disable AntiVir Guard in the section Overview :: Status of
Avira AntiVir Personal Control Center. You can also see that the AntiVir
Guard is enabled if the red umbrella in your taskbar is open.
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Virus protection NOT MONITORED
If you receive the following message from the Windows Security Center, you have
decided that you want to monitor your anti-virus software yourself.
Note
The Windows Security Center is supported by Avira AntiVir Personal. You
can enable this option at any time via the button "Recommendations...".
Note
Even if you have installed Windows XP Service Pack 2 or Windows Vista, you
still require a virus protection solution, e.g. Avira AntiVir Personal. Although
Windows XP Service Pack 2 monitors your anti-virus software, it does not
contain any anti-virus functions itself. Therefore you would not be protected
against viruses and other malware without an additional anti-virus solution!
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Viruses and more
9
Viruses and more
9.1
Extended threat categories
Dialer (DIALERS)
Certain services available in the internet have to be paid for. They are invoiced in
Germany via dialers with 0190/0900 numbers (or via 09x0 numbers in Austria and
Switzerland; in Germany, the number is set to change to 09x0 in the medium term).
Once installed on the computer, these programs guarantee a connection via a suitable
premium rate number whose scale of charges can vary widely.
The marketing of online content via your telephone bill is legal and can be of advantage
to the user. Genuine dialers leave no room for doubt that they are used deliberately and
intentionally by the user. They are only installed on the user’s computer subject to the
user’s consent, which must be given via a completely unambiguous and clearly visible
labeling or request. The dial-up process of genuine dialers is clearly displayed. Moreover,
genuine dialers tell you the incurred costs exactly and unmistakably.
Unfortunately there are also dialers which install themselves on computers unnoticed,
by dubious means or even with deceptive intent. For example they replace the internet
user’s default data communication link to the ISP (Internet Service Provider) and dial a
cost-incurring and often horrendously expensive 0190/0900 number every time a
connection is made. The affected user will probably not notice until his next phone bill
that an unwanted 0190/0900 dialer program on his computer has dialed a premium rate
number with every connection, resulting in dramatically increased costs.
We recommend you to directly ask your telephone provider to block this number range
to be immediately protected against undesired dialers (0190/0900 dialers).
Avira AntiVir Personal can detect the familiar dialers by default.
If the option Dialers is enabled with a check mark in the configuration under Extended
threat categories, you receive a corresponding alert if a dialer is detected. You can now
simply delete the potentially unwanted 0190/0900 dialer. However, if it is a wanted dialup program, you can declare it an exceptional file and this file is then no longer scanned
in future.
Games (GAMES)
There is a place for computer games - but it is not necessarily at work (except perhaps in
the lunch hour). Nevertheless, with the wealth of games downloadable from the
internet, a fair bit of mine sweeping and Patience playing goes on among company
employees and civil servants. You can download a whole array of games via the Internet.
Email games have also become more popular: numerous variants are circulating, ranging
from simple chess to "fleet exercises" (including torpedo combats): The corresponding
moves are sent to partners via email programs, who answer them.
Studies have shown that the number of working hours devoted to computer games has
long reached economically significant proportions. It is therefore not surprising that
more and more companies are considering ways of banning computer games from
workplace computers.
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Avira AntiVir Personal detects computer games. If the Games option is enabled with a
check mark in the configuration under Extended threat categories, you receive a
corresponding alert if Avira AntiVir Personal detects a game. The game is now over in
the truest sense of the word, because you can simply delete it.
Jokes (JOKES)
Jokes are merely intended to give someone a fright or provide general amusement
without causing harm or reproducing. When a joke program is loaded, the computer will
usually start at some point to play a tune or display something unusual on the screen.
Examples of jokes are the washing machine in the disk drive (DRAIN.COM) or the screen
eater (BUGSRES.COM).
But beware! All symptoms of joke programs may also originate from a virus or Trojan. At
the very least users will get quite a shock or be thrown into such a panic that they may
themselves may cause real damage.
Thanks to the extension of its scanning and identification routines, Avira AntiVir
Personal is able to detect joke programs and eliminate them as unwanted programs if
required. If the option Jokes is enabled with a check mark in the configuration under
Extended threat categories, a corresponding alert is issued if a joke program is detected.
Security Privacy Risk (SPR)
Software that maybe is able to compromise the security of your system, initiate
unwanted program activities, damage your privacy or spy out your user behavior and
might therefore be unwanted.
Avira AntiVir Personal detects "Security Privacy Risk" software. If the option Security
Privacy Risk is enabled with a check mark in the configuration under Extended threat
categories, you receive a corresponding alert if Avira AntiVir Personal detects such
software.
Backdoor Clients (BDC)
In order to steal data or manipulate computers, a backdoor server program is smuggled
in unknown to the user. This program can be controlled by a third party using backdoor
control software (client) via the internet or a network.
Avira AntiVir Personal detects "backdoor control software". If the option Backdoor
Clients is enabled with a check mark in the configuration under Extended threat
categories, you receive a corresponding alert if Avira AntiVir Personal detects such
software.
Unusual Runtime Compression Tools (PCK)
Files that have been compressed with an unusual runtime compression tool and that can
therefore be classified as possibly suspicious.
Avira AntiVir Personal detects "Unusual runtime Compression Tools". If the option
Unusual runtime Compression Tools is enabled with a check mark in the
configuration under Extended threat categories, you receive a corresponding alert if
Avira AntiVir Personal detects such packers.
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Viruses and more
Double Extension Files (HEUR-DBLEXT)
Executable files that hide their real file extension in a suspicious way. This camouflage
method is often used by malware.
Avira AntiVir Personal detects "Double Extension Files". If the option Double
Extension files (HEUR-DBLEXT) is enabled with a check mark in the configuration
under Extended threat categories, you receive a corresponding alert if Avira AntiVir
Personal detects such files.
Phishing
Phishing, also known as brand spoofing is a clever form of data theft aimed at customers
or potential customers of Internet service providers, banks, online banking services,
registration authorities.
When submitting your email address on the Internet, filling in online forms, accessing
newsgroups or websites, your data can be stolen by Internet crawling spiders and then
used without your permission to commit fraud or other crimes.
Avira AntiVir Personal detects "Phishing". If the option Phishing is enabled with a check
mark in the configuration under Extended threat categories, you receive a corresponding
alert if Avira AntiVir Personal detects such behavior.
Application (APPL)
The term APPL refers to an application which may involve a risk when used or is of
dubious origin.
Avira AntiVir Personal detects "Application (APPL)". If the option Application (APPL)
is enabled with a check mark in the configuration under Extended threat categories , you
receive a relevant alert if Avira AntiVir Personal detects such behavior.
9.2
Viruses and other malware
Adware
Adware is software that presents banner ads or in pop-up windows through a bar that
appears on a computer screen. These advertisements usually cannot be removed and are
consequently always visible. The connection data allow many conclusions on the usage
behavior and are problematic in terms of data security.
Backdoors
A backdoor can gain access to a computer by going around the computer access security
mechanisms.
A program that is being executed in the background generally enables the attacker
almost unlimited rights. User's personal data can be spied with the backdoor's help, but
are mainly used to install further computer viruses or worms on the relevant system.
The connection data allow many conclusions on the usage behavior and are problematic
in terms of data security.
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Boot viruses
The boot or master boot sector of hard disks is mainly infected by boot sector viruses.
They overwrite important information necessary for the system execution. One of the
awkward consequences: the computer system cannot be loaded any more…
Bot-Net
A bot net is defined as a remote network of PCs (on the Internet), which is composed of
bots that communicate with each other. A Bot-Net can comprise a collection of cracked
machines running programs (usually referred to as worms, Trojans) under a common
command and control infrastructure. Bot-Nets serve various purposes, including Denialof-service attacks etc., partly without the affected PC user's knowledge. The main
potential of Bot-Nets is that the networks can achieve dimensions on thousands of
computers and its bandwidth sum bursts most conventional Internet accesses.
Exploit
An exploit (security gap) is a computer program or script that takes advantage of a bug,
glitch or vulnerability leading to privilege escalation or denial of service on a computer
system. A form of an exploit for example are attacks from the Internet with the help of
manipulated data packages. Programs can be infiltrated in order to obtain higher access.
Hoaxes
The users have obtained virus alerts from the Internet for a few years and alerts against
viruses in other networks that are supposed to spread via email. These alerts are spread
per email with the request that they should be sent to the highest possible number of
colleagues and to other users, in order to warn everyone against the "danger".
Honeypot
A honeypot is a service (program or server) installed in a network. It has the function to
monitor a network and to protocol attacks. This service is unknown to the legitimate
user - because of this reason he is never addressed. If an attacker examines a network for
the weak points and uses the services which are offered by a Honeypot, it is logged and
an alert is triggered.
Macro viruses
Macro viruses are small programs that are written in the macro language of an
application (e.g. WordBasic under WinWord 6.0) and that can normally only spread
within documents of this application. Because of this, they are also called document
viruses. In order to be active, they need that the corresponding applications are activated
and that one of the infected macros has been executed. Unlike "normal" viruses, macro
viruses do consequently not attack executable files but they do attack the documents of
the corresponding host-application.
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Viruses and more
Pharming
Pharming is a manipulation of the host file of web browsers to divert enquiries to
spoofed websites. This is a further development of classic phishing. Pharming fraudsters
operate their own large server farms on which fake websites are stored. Pharming has
established itself as an umbrella term for various types of DNS attacks. In the case of a
manipulation of the host file, a specific manipulation of a system is carried out with the
aid of a Trojan or virus. The result is that the system can now only access fake websites,
even if the correct web address is entered.
Phishing
Phishing means angling for personal details of the Internet user. Phishers generally send
their victims apparently official letters such as emails that are intended to induce them
to reveal confidential information to the culprits in good faith, in particular user names
and passwords or PINs and TANs of online banking accounts. With the stolen access
details, the phishers can assume the identities of the victims and carry out transactions
in their name. What is clear is that banks and insurance companies never ask for credit
card numbers, PINs, TANs or other access details by email, SMS or telephone.
Polymorph viruses
Polymorph viruses are the real masters of disguise. They change their own programming
codes - and are therefore very hard to detect.
Program viruses
A computer virus is a program that is capable to attach itself to other programs after
being executed and cause an infection. Viruses multiply themselves unlike logic bombs
and Trojans. In contrast to a worm, a virus always requires a program as host, where the
virus deposits his virulent code. The program execution of the host itself is not changed
as a rule.
Rootkit
A rootkit is a collection of software tools that are installed after a computer system has
been infiltrated to conceal logins of the infiltrator, hide processes and record data generally speaking: to make themselves invisible. They attempt to update already
installed spy programs and reinstall deleted spyware.
Script viruses and worms
Such viruses are extremely easy to program and they can spread - if the required
technology is on hand - within a few hours via email round the globe.
Script viruses and worms use one of the script languages, such as Javascript, VBScript
etc., to insert themselves in other, new scripts or to spread themselves by calling
operating system functions. This frequently happens via email or through the exchange
of files (documents).
A worm is a program that multiplies itself but that does not infect the host. Worms can
consequently not form part of other program sequences. Worms are often the only
possibility to infiltrate any kind of damaging programs on systems with restrictive
security measures.
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Spyware
Spyware are so called spy programs that intercept or take partial control of a computer's
operation without the user's informed consent. Spyware is designed to exploit infected
computers for commercial gain.
Trojan horses (short Trojans)
Trojans are pretty common nowadays. We are talking about programs that pretend to
have a particular function, but that show their real image after execution and carry out a
different function that, in most cases, is destructive. Trojan horses cannot multiply
themselves, which differentiates them from viruses and worms. Most of them have an
interesting name (SEX.EXE or STARTME.EXE) with the intention to induce the user to
start the Trojan. Immediately after execution they become active and can, for example,
format the hard disk. A dropper is a special form of Trojan that 'drops' viruses, i.e.
embeds viruses on the computer system.
Zombie
A Zombie-PC is a computer that is infected with malware programs and that enables
hackers to abuse computers via remote control for criminal purposes. On command, the
affected PC starts denial-of-service (DoS) attacks, for example, or sends spam and
phishing emails.
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Info and Service
10
Info and Service
This chapter contains information on how to contact us.
see Chapter: Contact address
see Chapter: Technical support
see Chapter: Suspicious files
see Chapter: Report false positives
10.1 Contact address
If you have any questions or requests concerning the Avira AntiVir Personal product
range, we will be pleased to help you. For our contact addresses, please refer to Help ::
About Avira AntiVir Personal.Control Center
10.2 Technical support
Avira AntiVir Personal support provides reliable assistance in answering your questions
or solving a technical problem.
All necessary information on our comprehensive support service can be obtained from
our website http://www.avira.com/classic-support.
So that we can provide you with fast, reliable help, you should have the following
information ready:
– Version information. You can find this in Avira AntiVir Personal Control
Center under the menu item Help :: About AntiVir Personal :: Version
information.
– Operating system version and any Service Packs installed.
– Installed software packages, e.g. anti-virus software of other vendors.
– Exact messages of the program or of the report file.
10.3 Suspicious file
Viruses that may not yet be detected or removed by our products or suspect files can be
sent to us. We provide you with several ways of doing this.
– In Quarantine manager select the Control Centerfile file and use the context
menu or corresponding button to select the item Send file.
– Send the required file packed (WinZIP, PKZip, Arj etc.) in the attachment of an
email to virus@avira.com. As some email gateways work with anti-virus software,
you should also provide the file(s) with a password (please remember to tell us
the password).
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10.4 Report false positive
If you believe that Avira AntiVir Personal reports something about a file that is most
likely "clean", send the required file packed (WinZIP, PKZip, Arj etc.) in the attachment
of an email to virus@avira.com. As some email gateways work with anti-virus software,
you should also provide the file(s) with a password (please remember to tell us the
password).
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Reference: Configuration
11
Reference: Configuration
The configuration reference documents all configuration options available in Avira
AntiVir Personal.
11.1 Scanner
The Scanner section of the Avira AntiVir Personal Configuration is responsible for the
configuration of the on-demand scan.
11.1.1
Scan
Here you define the basic behavior of the scan routine for an on-demand scan. If you
select certain directories to be scanned with an on-demand scan, depending on the
configuration the Scanner scans:
– with a certain scanning power (priority),
– also boot sectors and main memory,
– certain or all boot sectors and the main memory,
– all or selected files in the directory.
Files
The Scanner can use a filter to scan only those files with a certain extension (type).
All files
If this option is enabled, all files are scanned for viruses or unwanted programs,
irrespective of their content and file extension. The filter is not used.
Note
If All files is enabled, the button File extensions cannot be selected.
Smart Extensions
If this option is enabled, the selection of the files scanned for viruses or unwanted
programs is automatically chosen by Avira AntiVir Personal. This means that Avira
AntiVir Personal decides respective of their content, whether the files are scanned or
not. This procedure is somewhat slower than Use file extension list, but more secure,
since not only on the basis of the file extension is scanned. This option is enabled as the
default setting and is recommended.
Note
If Smart Extensions is enabled, the button File extensions cannot be
selected.
Use file extension list
If this option is enabled, only files with a specified extension are scanned. All file types
that may contain viruses and unwanted programs are preset. The list can be edited
manually via the button File extension.
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Reference: Configuration
Note
If this option is enabled and you have deleted all entries from the list with file
extensions, this is indicated with the text "No file extensions" under the
button File extensions.
File extensions
With the aid of this button, a dialog window is opened in which all file extensions are
displayed that are scanned in Use file extension list mode. Default entries are set for
the extensions, but entries can be added or deleted.
Note
Please note that the default list may vary from version to version.
Additional settings
Scan boot sectors of selected drives
If this option is enabled, the Scanner only scans the boot sectors of the drives selected
for the on-demand scan. This option is enabled as the default setting.
Scan master boot sectors
If this option is enabled, the Scanner scans the master boot sectors of the hard disk(s)
used in the system.
Ignore offline files
If this option is enabled, the direct scan ignores so-called offline files completely during a
scan. This means that these files are not scanned for viruses and unwanted programs.
Offline files are files that were physically moved by a so-called Hierarchical Storage
Management System (HSMS) from the hard disk onto a tape, for example. This option is
enabled as the default setting.
Follow symbolic links
If this option is enabled, Scanner performs a scan that follows all symbolic links in the
scan profile or selected directory and scans the linked files for viruses and malware. This
option is not supported by Windows 2000 and has been deactivated.
Important
The option does not include any shortcuts, but refers exclusively to symbolic
links (generated by mklink.exe) or Junction Points (generated by
junction.exe) which are transparent in the file system.
scan for Rootkits before scan
If this option is enabled and a scan is started, Scanner scans the Windows system
directory for active rootkits in a so-called shortcut. This process does not scan your
computer for active rootkits as comprehensively as the scan profile Scan for rootkits,
but it is significantly quicker to perform.
Important
Under 64 bit systems the rootkit scan is not yet available!
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Reference: Configuration
Scan process
Allow stopping the Scanner
If this option is enabled, the scan for viruses or unwanted programs can be terminated at
any time with the button Stop in the window of the "Luke Filewalker". If you have
disabled this setting, the button Stop in the window "Luke Filewalker" has a gray
background. Premature ending of a scan process is thus not possible! This option is
enabled as the default setting.
Scanner priority
With the on-demand scan, the Scanner distinguishes between priority levels. This is only
effective if several processes are running simultaneously on the workstation. The
selection affects the scanning speed.
Low
The Scanner is only allocated processor time by the operating system if no other process
requires computation time, i.e. as long as only the Scanner is running, the speed is
maximum. All in all, work with other programs is optimal: The computer responds more
quickly if other programs require computation time while the Scanner continues running
in the background. This setting is activated by default and is recommended.
Medium
The Scanner is performed with normal priority. All processes are allocated the same
amount of processor time by the operating system. Under certain circumstances, work
with other applications may be affected.
High
The Scanner has the highest priority. Simultaneous work with other applications is
almost impossible. The Scanner completes its scan at maximum speed, however.
11.1.1.1. Action for concerning files
Action for concerning files
You can define actions that the Scanner is to carry out when a virus or unwanted
program is detected.
Interactive
When this option is enabled, on detection of a virus or unwanted program during an ondemand scan, a dialog window appears in which you can select what is to be done with
the affected file. This option is enabled as the default setting.
Further information is available here.
Automatic
If this option is enabled and a virus or unwanted program is detected, no dialogue
appears in which an action can be selected. The Scanner reacts according to the settings
made by you in this section.
Copy file to quarantine before action
If this option is enabled, the Scanner creates a back-up copy before carrying out the
requested primary or secondary action. The back-up copy is saved in quarantine, where
the file can be restored if it is of informative value. You can also send the back-up copy to
the Avira Malware Research Center for further investigation.
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Primary action
Primary action is the action carried out when the Scanner finds a virus or an unwanted
program. If the option repair is selected but a repair of the file involved is not possible,
the action selected under Secondary action is carried out.
Note
The option Secondary action can only be selected if the setting repair was
selected under Primary action.
repair
If this option is enabled, the Scanner repairs affected files automatically. If the Scanner
cannot repair an affected file, it carries out the action selected under Secondary action.
Note
An automatic repair is recommended, but means that the Scanner modifies
files on the workstation.
delete
If this option is enabled, the file is deleted, but can be restored if necessary with relevant
tools (e.g. Avira UnErase). This means that the virus pattern could be detected again.
rename
If this option is enabled, the Scanner renames the file. Direct access to these files (e.g.
with double-click) is therefore no longer possible. Files can later be repaired and given
their original names again.
ignore
If this option is enabled, access to the file is allowed and the file is left as it is.
Warning
The affected file remains active on your workstation! It may cause serious
damage on your workstation!
quarantine
If this option is enabled, the Scanner moves the file to the quarantine. These files can
later be repaired or - if necessary - sent to the Avira Malware Research Center.
Secondary action
The option Secondary action can only be selected if the setting Repair was selected
under Primary action. With this option it can now be decided what is to be done with
the affected file if it cannot be repaired.
delete
If this option is enabled, the file is deleted, but it can be restored if necessary with
relevant tools (e.g. Avira UnErase). This means the virus pattern could be detected again.
rename
If this option is enabled, the Scanner renames the file. Direct access to these files (e.g.
with double-click) is therefore no longer possible. Files can later be repaired and given
their original names again.
ignore
If this option is enabled, access to the file is allowed and the file is left as it is.
Warning
The affected file remains active on your workstation! It may cause serious
damage on your workstation!
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Reference: Configuration
Quarantine
If this option is enabled, the Scanner moves the file to the quarantine. These files can
later be repaired or - if necessary - sent to the Avira Malware Research Center.
11.1.1.2. Further actions
Acoustic alert
Acoustic alert
If this option is enabled, Scanner plays a sequence of notes in the event of a detection.
This option is activated by default.
Wave file
In this input box you can enter the name and the associated path of an audio file of your
choice. If this box is empty, the default alert sound is played.
The button opens a window in which you can select the required file with the aid of the
file explorer.
Test acoustic alert
This button is used to test the selected wave file.
When scanning archives, the Scanner uses a recursive scan: Archives in archives are also
unpacked and scanned for viruses and unwanted programs. The files are scanned,
decompressed and scanned again.
Scan archives
If this option is enabled, the selected archives in the archive list are scanned. This option
is enabled as the default setting.
All archive types
If this option is enabled, all archive types in the archive list are selected and scanned.
Smart extensions
If this option is enabled, the Scanner detects whether a file is a packed file format
(archive), even if the file extension differs from the usual extensions, and scans the
archive. However, for this every file must be opened - which reduces the scanning speed.
For example, if a *.zip archive has the file extension *.xyz, the Scanner also unpacks this
archive and scans it. This option is enabled as the default setting.
Note
Only those archive types are supported, which are marked in the archive list.
Limit recursion depth
Unpacking and scanning deeply interlaced archives can require a great deal of computer
time and resources. If this option is enabled, you limit the depth of the scan in multipacked archives to a certain number of packing levels (maximum recursion depth). This
saves time and computer resources.
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Note
In order to find a virus or an unwanted program in an archive, the Scanner
must scan up to the recursion level in which the virus or the unwanted
program is located.
Maximum recursion depth
In order to enter the maximum recursion depth, the option Limit recursion depth must
be enabled.
You can either enter the requested recursion depth directly or by means of the right
arrow key on the entry field. The permitted values are 1 to 99. The standard value is 20
which is recommended.
Default values
The button restores the pre-defined values for scanning archives.
11.1.1.3. Archive list
In this display area you can set which archives the Scanner should scan. For this, you
must select the relevant entries.
11.1.1.4. Exceptions
File objects to be omitted for the Scanner
The list in this window contains files and paths that should not be included by the
Scanner in the scan for viruses or unwanted programs.
Please enter as few exceptions as possible here and really only files that, for whatever
reason, should not be included in a normal scan. We recommend that you always scan
these files for viruses or unwanted programs before they are included in this list!
Note
The entries on the list must not result more than 6000 characters in total.
Warning
These files are not included in a scan!
Note
The files included in this list are entered in the report file. Please check the
report file from time to time for unscanned files, as perhaps the reason you
excluded a file here no longer exists. In this case you should remove the name
of this file from this list again.
Input box
In this input box you can enter the name of the file object that is not included in the ondemand scan. No file object is entered as the default setting.
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Reference: Configuration
The button opens a window in which you can select the required file or the required
path.
When you have entered a file name with its complete path, only this file is not scanned
for infection. If you have entered a file name without a path, all files with this name
(irrespective of the path or drive) are not scanned.
Add
With this button, you can add the file object entered in the input box to the display
window.
Delete
The button deletes a selected entry in the list. This button is not active if no entry is
selected.
Note
If you add a complete partition to the list of the file objects, only those files
which are saved directly under the partition will be excluded from the scan,
which does not apply for files in sub-directories on the corresponding
partition:
Example: File object to be skipped: D:\ = D:\file.txt will be excluded
from the scan of the Scanner, D:\folder\file.txt will not be excluded
from the scan.
11.1.1.5. Heuristic
This configuration section contains the settings for the heuristic of the Avira AntiVir
Personal search engine.
Avira AntiVir Personal contains very powerful heuristic, which can also detect unknown
(new) viruses, worms or Trojans. This is done with a comprehensive analysis and
examination of the relevant codes for functions that are typical of viruses, worms or
Trojans. If the code examined fulfils these characteristic criteria, it is reported as being
suspect. However, this does not necessarily mean that the code is in actual fact a virus, a
worm or a Trojan; it may also be a false alert. The user has to decide what to do with the
relevant code, for example based on his/her knowledge of whether the source containing
the suspect code is reliable.
Macrovirus heuristic
Macrovirus heuristic
Avira AntiVir Personal contains a very powerful macrovirus heuristic. If this option is
enabled, all macros are deleted in the event of a repair, alternatively suspect documents
are only reported, i.e. you receive an alert. This option is enabled as the default setting
and is recommended.
Win32 file heuristic
Avira AntiVir Personal contains a very powerful heuristic for Windows file viruses,
worms and Trojans, which can also detect unknown viruses, worms and Trojans. If this
option is enabled, here you can set how "aggressive" this heuristic should be. This option
is enabled as the default setting.
Low detection level
If this option is enabled, Avira AntiVir Personal detects fewer viruses, worms or Trojans,
the risk of false alerts is low in this case.
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Medium detection level
This option is enabled as the default setting if you have selected application of this
heuristic.
High detection level
If this option is enabled, Avira AntiVir Personal detects a large number of unknown
viruses, worms or Trojans, but you must also expect false positives.
11.1.2
Report
The Scanner has a comprehensive reporting function. You thus obtain precise
information on the results of an on-demand scan. The report file contains all entries of
the system as well as alerts and messages of the on-demand scan.
Note
So that you can establish what actions the Scanner has carried out when
viruses or unwanted programs have been detected, a report file should always
be created.
Reporting
Off
If this option is enabled, the Scanner does not report the actions and results of the ondemand scan.
Default
When this option is activated, the Scanner logs the names of the files concerned with
their path. In addition, the configuration for the current scan, version information and
information on the licensee is written in the report file.
Extended
When this option is activated, the Scanner logs alerts and tips in addition to the default
information.
Complete
When this option is activated, the Scanner also logs all scanned files. In addition, all files
involved as well as alerts and tips are included in the report file.
Note
If you have to send us a report file at any time (for troubleshooting), please
create this report file in this mode.
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11.2 Guard
The Guard section of the Avira AntiVir Personal Configuration is responsible for the
configuration of the on-access scan.
11.2.1
Scan
You will normally want to monitor your system constantly. To this end, use the Guard (=
on-access scanner). You can thus scan all files that are copied or opened on the computer
"on the fly", for viruses and unwanted programs.
Scan mode
Here the time for scanning of a file is defined.
Scan when reading
If this option is enabled, the Guard scans the files before they are read or executed by the
application or the operating system.
Scan when writing
If this option is enabled, the Guard scans a file when writing. You can only access the file
again after this process has been completed.
Scan when reading and writing
If this option is enabled, the Guard scans files before opening, reading and executing and
after writing. This option is enabled as the default setting and is recommended.
Files
The Guard can use a filter to scan only files with a certain extension (type).
All files
If this option is enabled, all files, irrespective of their content and their file extension,
are scanned for viruses or unwanted programs, i.e. the filter is not used.
Note
If All files is enabled, the button File extensions cannot be selected.
Smart Extensions
If this option is enabled, the selection of the files scanned for viruses or unwanted
programs is automatically chosen by Avira AntiVir Personal. This means that Avira
AntiVir Personal decides whether the files are scanned or not based on their content.
This procedure is somewhat slower than Use file extension list, but more secure, since
not only on the basis of the file extension is scanned.
Note
If Smart Extensions is enabled, the button File extensions cannot be
selected.
Use file extension list
If this option is enabled, only files with a pre-defined extension are scanned. All file
types that may contain viruses and unwanted programs are pre-defined. The list can be
edited manually via the button File extension. This option is enabled as the default
setting and is recommended.
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Note
If this option is enabled and you have deleted all entries from the list with file
extensions, this is indicated with the text "No file extensions" under the
button File extensions.
File extensions
With the aid of this button, a dialog window is opened in which all file extensions are
displayed that are scanned in the Use file extension list mode. Default entries are set
for the extensions, but entries can be added or deleted.
Note
Please note that the file extension list may vary from version to version.
Archives
Scan archive
If this option is enabled, then archives will be scanned. Compressed files are scanned,
then decompressed and scanned again. This option is deactivated by default. Additional
settings are available for restricting the scanning of archives and for setting the
recursion depth of the scanning. This is recommended if you activate the archive scan.
Note
This option is deactivated by default, since the process puts heavy demands
on the computer's performance. It is generally recommended that archives be
checked using an on-demand scan.
Maximum depth of recursion
When scanning the archives, Guard can use a recursive scan. This unpacks archives that
packed inside other archives and checks them for viruses and unwanted programs. You
can define the recursion depth. Active this option to do so. Permitted values are 1 to 20.
The default value for the recursion depth is 1 and is recommended: all archives that are
directly located in the main archive are unpacked and scanned.
Maximum number of files
If this option is enabled, you can restrict the scan to a maximum number of files in the
archive. Permissible values are between 1 and 99. The default value of 10 files to be
scanned is recommended.
Maximum size (KB)
If this option is enabled you can restrict the scanner to unpacking only archives below a
defined maximum size. Permissible values are between 1 and 9999 KB. The standard
value of 1000 KB is recommended.
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11.2.1.1. Action for concerning files
Notifications
Use event log
If this option is enabled, each detection is entered in the event log. The administrator
can identify detections and react accordingly. This option is enabled as the default
setting.
Acoustic alert
If this option is enabled, Guard plays a sequence of notes whenever a problem is
detected. This option is enabled as the default setting.
11.2.1.2. Exceptions
With these options you can configure exception objects for the Guard (on-access scan).
The relevant objects are then not included in the on-access scan. The Guard can ignore
file accesses to these objects during the on-access scan via the list of processes to be
omitted. This is useful, for example, with databases or back-up solutions.
Processes to be omitted for the Guard
All file accesses of processes in this list are excluded from monitoring by the Guard.
Input box
In this box you can enter the name of the process that is not included in the on-access
scan. No process is entered as the default setting. The names of the individual process
can most easily be obtained via the task manager. You can find the names of all currently
active processes under the index card "Processes" of the task manager. Select "your"
process and enter its name (found under "Image Name").
Note
You can enter up to 20 processes.
Warning:
Only the first 15 characters of the process name (including the file extension)
are considered. If there are 2 processes with the same name, Guard excludes
both processes from the monitoring.
Warning
Please note that all file accesses by processes recorded in the list are excluded
from the scan for viruses and unwanted programs! The Windows Explorer
and the operating system itself cannot be excluded. A corresponding entry in
the list is ignored.
Add
With this button, you can add the process entered in the input box to the display
window.
Delete
With this button you can delete a selected process from the display window.
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File objects to be omitted for the Guard
All file accesses to objects in this list are excluded from monitoring by the Guard.
Note
The entries on the list must not contain more than 6000 characters in total.
Input box
In this box you can enter the name of the file object that is not included in the on-access
scan. No file object is entered as the default setting.
The button opens a window in which you can select the file object to be excluded.
Add
With this button, you can add the file object entered in the input box to the display
window.
Delete
With this button you can delete a selected file object from the display window.
Please observe the following points:
– The file name can only contain the wildcards * (any number of characters) and
?nbsp;(a single character).
– Directory names must end with a backslash \, otherwise a file name is assumed.
– The list is processed from top to bottom.
– Individual file extensions can also be excluded (inclusive wildcards).
– If a directory is excluded, all its sub-directories are automatically also excluded.
– The longer the list is, the more processor time is required for processing the list
for each access. Therefore, keep the list as short as possible.
– In order to also exclude objects when they are accessed with short DOS file names
(DOS name convention 8.3), the relevant short file name must also be entered in
the list.
Note
A file name that contains wildcards may not be terminated with a backslash.
For example:
C:\Program Files\Application\applic*.exe\
This entry is not valid and not treated as an exception!
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Note
In case of dynamic drives which are mounted as a directory on another drive,
the alias of the operating system for the integrated drive in the list of the
exceptions has to be used: e.g.
\Device\HarddiskDmVolumes\PhysicalDmVolumes\BlockVolume1\
If you use the mount point itself, such as ‚C:\DynDrive’, the dynamic drive
will be scanned nonetheless. You can determine the alias of the operating
system to be used from the report file of Guard: Set the protocol function of
the Guard to complete in the configuration under Guard :: Report. Now
access the mounted drive with the activated Guard. You can now read the
drive name used from the report file of the Guard. The report file can be
accessed in Control Center under Local protectionz :: Guard
Examples:
C:
C:\
C:\*.*
C:\*
*.exe
*.xl?
*.*
C:\Program Files\Application\application.exe
C:\Program Files\Application\applic*.exe
C:\Program Files\Application\applic*
C:\Program Files\Application\applic?????.e*
C:\Program Files\
C:\Program Files
C:\Program Files\Application\*.mdb
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11.2.1.3. Heuristic
This configuration section contains the settings for the heuristic of the Avira AntiVir
Personal search engine.
Avira AntiVir Personal contains very powerful heuristic, which can also detect unknown
(new) viruses, worms or Trojans. This is done with a comprehensive analysis and
examination of the relevant codes for functions that are typical of viruses, worms or
Trojans. If the code examined fulfils these characteristic criteria, it is reported as being
suspect. However, this does not necessarily mean that the code is in actual fact a virus, a
worm or a Trojan; it may also be a false positive. The user has to decide what to do with
the relevant code, for example based on his/her knowledge of whether the source
containing the suspect code is reliable.
Macrovirus heuristic
Macrovirus heuristic
Avira AntiVir Personal contains a very powerful macrovirus heuristic. If this option is
enabled, all macros are deleted in the event of a repair, alternatively suspect documents
are only reported, i.e. you receive an alert. This option is enabled as the default setting
and is recommended.
Win32 file heuristic
Avira AntiVir Personal contains a very powerful heuristic for Windows file viruses,
worms and Trojans, which can also detect unknown viruses, worms and Trojans. If this
option is enabled, here you can set how "aggressive" this heuristic should be. This option
is enabled as the default setting.
Low detection level
If this option is enabled, Avira AntiVir Personal detects fewer viruses, worms or Trojans,
the risk of false alerts is low in this case.
Medium detection level
This option is enabled as the default setting if you have selected application of this
heuristic.
High detection level
If this option is enabled, Avira AntiVir Personal detects a large number of unknown
viruses, worms or Trojans, but you must also expect false positives.
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11.2.2
Report
The Guard has a comprehensive reporting function that can provide the user or the
administrator with precise information on the type of malware detected.
Reporting
The scope of content of the report file is defined in this group.
Off
If this option is enabled, the Guard does not create a report.
Only refrain from enabling reporting in exceptional cases, for example if you carry out
test runs with many viruses or unwanted programs.
Default
If this option is enabled, the Guard adds important information (on the found, alerts
and errors) to the report file, less important information is ignored in order to provide a
clear overview. This option is enabled as the default setting.
Extended
If this option is enabled, the Guard also includes less important information in the
report file.
Complete
If this option is enabled, the Guard includes all information - also that on file size, file
type, date etc. - in the report file.
Limit report file
Limit size to n MB
If this option is enabled, the report file can be limited to a certain size; possible values: 1
to 100 MB. This option is enabled as the default setting, with a value of 1 MB. A
tolerance of approximately 50 kilobytes is included in order to minimize load of the
computer. If the size of the report file exceeds the pre-defined size by 50 kilobytes, old
entries are automatically deleted until the pre-defined size -50 kilobytes has been
reached.
Backup report file before shortening
If this option is enabled, the report file is backed up before being shortened in the report
directory.
Write configuration in report file
If this option is enabled, the configuration of the on-access scan used is written in the
report file.
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11.3 General
11.3.1
Email
Avira AntiVir Personal can send messages via email. This is done with the Simple
Message Transfer Protocol (SMTP).
The messages can be triggered by various events. Transmission of emails is supported by
the following modules:
– Examination enquiries of suspicious files to the Avira Malware Research Center
Note
Please note that ESMTP is not supported. In addition, an encrypted transfer
via TLS (Transport Layer Security) or SSL (Secure Sockets Layer) is currently
not possible.
Email messages
SMTP server
Enter the name of the host to be used here - either its IP address or the direct host name.
The maximum possible length of the host name is 127 characters.
For example:
192.168.1.100 or mail.musterfirma.de.
Sender address
In this input box, enter the email address of the sender. The maximum length of the
sender's address is 127 characters.
Authentication
Some mail servers expect a program to verify itself to the server (log in) before an email
is sent. Avira AntiVir Personal can transmit alerts with authentication to the SMTP
server via email.
Use authentication
If this option is enabled, a user name and a password can be entered in the relevant
boxes for login (authentication).
– User name: Enter your user name here.
– Password: Enter the relevant password here. The password is saved in encrypted
form. For security, the actual characters you type in this space are replaced by
asterisks (*).
Send test email
When you click on the button, Avira AntiVir Personal attempts to send a test email to
the sender address to check the data entered.
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11.3.2
Extended threat categories
Selection of extended threat categories
Avira AntiVir Personal protects you against computer viruses.
In addition, you can scan according to the following extended threat categories.
– Backdoor control software (BDC)
– Dialer
– Games (GAMES)
– Joke programs (JOKES)
– Security Privacy Risk (SPR)
– Unusual runtime packers (PCK)
– Files with hidden file endings (HEUR-DBLEXT)
– Phishing
– Application (APPL)
By clicking on the relevant box, the selected type is enabled (check mark set) or disabled
(no check mark).
Enable all
If this option is enabled, all types are enabled.
Default values
This button restores the predefined default values.
Note
If a type is disabled, files recognized as being of the relevant program type are
no longer indicated. No entry is made in the report file.
11.3.3
Security
Update
Alert if last update older than n day(s)
In this box you can enter the maximum number of days allowed to have passed since the
last update of Avira AntiVir Personal. If this number is exceeded, a warning is displayed
in the Scheduler.
Show notice if the signature database with detection patterns is out of date
If this option is enabled, you will obtain an alert message if the virus definition file is not
up-to date. With the help of the alert option, you can configure the temporal interval for
an alert message if the last update is older than n day(s).
Protect configuration file against unwanted modifications
Protect configuration
If this option is enabled, the Avira AntiVir Personal Configuration can only be saved with
administrator rights.
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Warning
This option is only effective if Avira AntiVir Personal is installed on an NTFS
partition.
Protect job files
When this option is enabled, only a user with administrator rights can change existing
scanning and update jobs and protect jobs he has created.
Protect processes
Prevent AntiVir processes from being terminated
If this option is enabled, the AntiVir processes are protected against unwanted
termination by viruses and malware or against 'uncontrolled' termination by a user e.g.
via Task-Manager. This option is enabled by default.
Important
Protection is not yet available for 64-bit systems!
11.3.4
Directories
Temporary path
In this input box you enter the temporary path with which Avira AntiVir Personal works.
Use default system settings
If this option is enabled, the settings of the system are used for handling temporary files.
Note
You can see where your system saves temporary files - for example with
Windows XP - under: Start | Settings | Control Panel | System | Index card
"Advanced" | Button "Environment Variables". The temporary variables
(TEMP, TMP) for the currently registered user and for system variables
(TEMP, TMP) are shown here with their relevant values.
Use following directory
If this option is enabled, the path displayed in the input box is used.
The button opens a window in which you can select the required temporary path.
Default
The button restores the pre-defined directory for the temporary path.
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11.3.5
Update
The section Update of the Avira AntiVir Personal Configuration is responsible for the
configuration of the Updater .
Product updates
Download and automatically install product updates
If this option is enabled, product updates are downloaded and automatically installed by
AntiVir Updater as soon as updates become available.. Updates to the virus definition
file and search engine always function independently of this setting. The conditions for
this option are: complete configuration of the update and an open connection to a
download server.
Notification when new product updates are available
If this option is enabled, you will be notified by email when new product updates become
available. Updates to the virus definition file and search engine are carried out
independently of this setting. The conditions for this option are: complete configuration
of the update and an open connection to a download server. You will receive
notifications via a desktop popup window and via a warning message from AntiVir
Updater in the Control Center under Manager ::Scheduler.
Do not download product updates
If this option is enabled, no automatic product updates or notifications of available
product updates by AntiVir Updater are carried out. Updates of the virus definition file
and the search engine are always carried out independently of this setting.
Important
An update of the virus definition file and of the search engine is carried out
during every update process independent of the settings for the product
update (see chapter Updates).
11.3.5.1. Web server
Web server
The update can be performed directly via a web server on the Internet.
Web server connection
Use existing connection (network)
This setting is displayed if your connection is used via a network.
Use the following connection:
This setting is displayed if you define your connection individually.
The Avira AntiVir Personal Updater automatically detects which connection options are
available. Connection options which are not available are grayed out and cannot be
activated. A dial-up connection can be established manually via a phone book entry in
Windows, for example.
– User: Enter the user name of the selected account.
– Password: Enter the password for this account. For security, the actual
characters you type in this space are replaced by asterisks (*).
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Note
If you have forgotten an existing Internet account name or password, contact
your Internet Service Provider.
Note
The automatic dial-up of the updater through so called dial-up tools (e.g.
SmartSurfer, Oleco, ...) is currently not available in Avira AntiVir Personal.
Terminate a dial-up connection that was set up for the update
If this option is enabled, the RDT connection made for the update is automatically
interrupted again as soon as the download has been successfully carried out.
Proxy
Proxy server
Do not use a proxy server
If this option is enabled, your connection to the web server is not carried out via a proxy
server.
Use Windows system settings
When the option is enabled, the current Windows system settings are used for the
connection to the web server via a proxy server.
Use the following proxy server
If your web server connection is set up via a proxy server, you can enter the relevant
information here.
Address
Please enter the URL or the IP address of the proxy server you should use to connect to
the web server.
Port
Please enter the port number of the proxy server you should use to connect to the web
server.
Login name
Enter your login name on the proxy server here.
Login password
Enter the relevant password for logging in on the proxy server here. For security, the
actual characters you type in this space are replaced by asterisks (*).
Examples:
Avira GmbH
Address:
proyx.domain.com
Port:
8080
Address:
192.168.1.100
Port:
3128
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11.3.6
Events
Limit size of event database
Limit maximum number of events to n entries
If this option is enabled, the maximum number of events listed in the event database can
be limited to a certain size; possible values: 100 to 10 000 entries. If the number of
entered entries is exceeded, the oldest entries are deleted.
Delete events older than n day(s)
If this option is enabled, events listed in the event database are deleted after a certain
period of time; possible values: 1 to 90 days. This option is enabled as the default setting,
with a value of 30 days.
Do not limit size of event database (delete events manually)
When this option has been activated, the size of the event database is not limited.
However, in Control Center under Events a maximum of 20,000 entries are displayed.
11.3.7
Limit reports
Limit number of reports
Limit the number to n units
When this option is enabled, the maximum number of reports can be limited to a specific
amount. Values between 1 and 300 are permissible. If the specified number is exceeded,
then the oldest report at that time is deleted.
Delete all reports more than n day(s) old
If this option is enabled, reports are automatically deleted after a specific number of
days. Permissible values are between 1 and 90 days. This option is enabled by default
with a value of 30 days.
Do not limit number of reports (manually delete reports)
If this option is enabled, the number of reports is not restricted.
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Avira GmbH
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Germany
Telephone: +49 (0) 7542-500 0
Fax: +49 (0) 7542-525 10
Internet: http://www.avira.com
© Avira GmbH. All rights reserved.
This manual was created with great care. However, errors in design and contents cannot be excluded. The reproduction of this publication or parts thereof in any form is prohibited without previous
written consent from Avira GmbH.
Errors and technical subject to change.
Issued Q2/2008
AntiVir® is a registered trademark of the Avira GmbH. All other brand and product names are
trademarks or registered trademarks of their respective owners. Protected trademarks are not
marked as such in this manual. However, this does not mean that they may be used freely.