V17.1.00
Preface
Notice
The company reserves the right to revise this publication or to change its contents without notice. Information
contained herein is for reference only and does not constitute a commitment on the part of the manufacturer or
any subsequent vendor. They assume no responsibility or liability for any errors or inaccuracies that may appear
in this publication nor are they in anyway responsible for any loss or damage resulting from the use (or misuse)
of this publication.
This publication and any accompanying software may not, in whole or in part, be reproduced, translated, transmitted or reduced to any machine readable form without prior consent from the vendor, manufacturer or creators
of this publication, except for copies kept by the user for backup purposes.
Brand and product names mentioned in this publication may or may not be copyrights and/or registered trademarks of their respective companies. They are mentioned for identification purposes only and are not intended
as an endorsement of that product or its manufacturer.
©January 2017
Trademarks
Intel, Pentium and Intel Celeron are trademarks/registered trademarks of Intel Corporation.
I
Preface
R&TTE Directive
This device is in compliance with the essential requirements and other relevant provisions of the R&TTE Directive 1999/5/EC.
This device will be sold in the following EEA countries: Austria, Italy, Belgium, Liechtenstein, Denmark, Luxembourg, Finland, Netherlands, France, Norway, Germany, Portugal, Greece, Spain, Iceland, Sweden, Ireland,
United Kingdom, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Slovakia, Poland, Slovenia.
ErP Off Mode Power Consumption Statement:
The figures below note the power consumption of this computer in compliance with European Commission (EC)
regulations on power consumption in off mode:
• Off Mode
II
< 0.5W
Preface
CE Marking
This device has been tested to and conforms to the regulatory requirements of the European Union and has attained CE Marking. The CE Mark is a conformity marking consisting of the letters “CE”. The CE Mark applies
to products regulated by certain European health, safety and environmental protection legislation. The CE Mark
is obligatory for products it applies to: the manufacturer affixes the marking in order to be allowed to sell his
product in the European market.
This product conforms to the essential requirements of the R&TTE directive 1999/5/EC in order to attain CE
Marking. A notified body has determined that this device has properly demonstrated that the requirements of the
directive have been met and has issued a favorable certificate of expert opinion. As such the device will bear the
notified body number 0560 after the CE mark.
The CE Marking is not a quality mark. Foremost, it refers to the safety rather than to the quality of a product.
Secondly, CE Marking is mandatory for the product it applies to, whereas most quality markings are voluntary.
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Preface
FCC Statement
(Federal Communications Commission)
You are cautioned that changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
•
•
•
•
Re orient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the service representative or an experienced radio/TV technician for help.
Operation is subject to the following two conditions:
1.
This device may not cause interference.
And
2.
IV
This device must accept any interference, including interference that may cause undesired operation of the
device.
Preface
FCC RF Radiation Exposure Statement:
1.
This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
2.
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator
and your body.

Warning
Use only shielded cables to connect I/O devices to this equipment. You are cautioned that changes or modifications not expressly approved by the manufacturer for compliance with the above standards could void your authority to operate the
equipment.
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Preface
IMPORTANT SAFETY INSTRUCTIONS
Follow basic safety precautions, including those listed below, to reduce the risk of fire, electric shock, and injury
to persons when using any electrical equipment:
1.
2.
3.
4.
5.
Do not use this product near water, for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet
basement or near a swimming pool.
Avoid using this equipment with a telephone line (other than a cordless type) during an electrical storm. There
may be a remote risk of electrical shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may
explode. Check with local codes for possible special disposal instructions.
This product is intended to be supplied by a Listed Power Unit according to the model’s requirements:
• Full Range AC/DC Adapter - AC Input 100 - 240V, 50 - 60Hz, DC Output 19V, 2.1A (40W) minimum.
This Computer’s Optical Device is a Laser Class 1 Product
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Preface
Instructions for Care and Operation
The notebook computer is quite rugged, but it can be damaged. To prevent this, follow these suggestions:
1.
Don’t drop it, or expose it to shock. If the computer falls, the case and the components could be damaged.
Do not expose the computer
to any shock or vibration.
2.
Do not place it on an unstable
surface.
Do not place anything heavy
on the computer.
Keep it dry, and don’t overheat it. Keep the computer and power supply away from any kind of heating element. This is an electrical appliance. If water or any other liquid gets into it, the computer could be badly damaged.
Do not expose it to excessive
heat or direct sunlight.
Do not leave it in a place
where foreign matter or moisture may affect the system.
Don’t use or store the computer in a humid environment.
Do not place the computer on
any surface that will block the
Vents/Fan Intakes.
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Preface
3.
Avoid interference. Keep the computer away from high capacity transformers, electric motors, and other
strong magnetic fields. These can hinder proper performance and damage your data.
4.
Follow the proper working procedures for the computer. Shut the computer down properly and don’t forget
to save your work. Remember to periodically save your data as data may be lost if the battery is depleted.
Do not turn off the power
until you properly shut down
all programs.
5.
Do not turn off any peripheral
devices when the computer is
on.
Take care when using peripheral devices.
Use only approved brands of
peripherals.
VIII
Do not disassemble the computer by yourself.
Unplug the power cord before
attaching peripheral devices.
Perform routine maintenance
on your computer.
Preface
Servicing
Do not attempt to service the computer yourself. Doing so may violate your warranty and may expose you and
the computer to electric shock. Refer all servicing to authorized service personnel. Unplug the computer from
the power supply. Then refer servicing to qualified service personnel under any of the following conditions:
•
•
•
•
•
When the power cord or AC/DC adapter is damaged or frayed.
If the computer has been exposed to rain or other liquids.
If the computer does not work normally when you follow the operating instructions.
If the computer has been dropped or damaged (do not touch the poisonous liquid if the LCD panel breaks).
If there is an unusual odor, heat or smoke coming from your computer.

Bottom Cover Removal Warning
Users should not remove any cover(s) and /or screw(s) for the purposes of device upgrade as this may violate the terms of
your warranty. If you need to replace/remove the hard disk/RAM/optical device etc., for any reason, please contact your distributor/supplier for further information.
Removal Warning
When removing any cover(s) and screw(s) for the purposes of device upgrade, remember to replace the cover(s) and
screw(s) before restoring power to the system.
Also note the following when the cover is removed:
•
•
Hazardous moving parts.
Keep away from moving fan blades.
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Preface
Power Safety
The computer has specific power requirements:

Power Safety
Warning
Before you undertake
any upgrade procedures, make sure that
you have turned off the
power, and disconnected all peripherals
and cables (including
telephone lines and
power cord).
You must also remove
your battery in order to
prevent
accidentally
turning the machine
on. Before removing
the battery disconnect
the
AC/DC
adapter from the
computer.
X
• Only use a power adapter approved for use with this computer.
• Your AC/DC adapter may be designed for international travel but it still requires a steady,
uninterrupted power supply. If you are unsure of your local power specifications, consult
your service representative or local power company.
• The power adapter may have either a 2-prong or a 3-prong grounded plug. The third prong
is an important safety feature; do not defeat its purpose. If you do not have access to a
compatible outlet, have a qualified electrician install one.
• When you want to unplug the power cord, be sure to disconnect it by the plug head, not by
its wire.
• Make sure the socket and any extension cord(s) you use can support the total current load
of all the connected devices.
• Before cleaning the computer, make sure it is disconnected from any external power supplies (i.e. AC/DC adapter or car adapter).
Do not plug in the power
cord if you are wet.
Do not use the power cord if
it is broken.
Do not place heavy objects
on the power cord.
Preface
Polymer Battery Precautions
Note the following information which is specific to polymer batteries only, and where applicable, this overrides
the general battery precaution information overleaf.
• Polymer batteries may experience a slight expansion or swelling, however this is part of the battery’s safety mechanism and is not a cause for concern.
• Use proper handling procedures when using polymer batteries. Do not use polymer batteries in high ambient temperature environments, and do not store unused batteries for extended periods.
See also the general battery precautionary information overleaf for further information.
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Preface
General Battery Precautions
• Only use batteries designed for this computer. The wrong battery type may explode, leak or damage the computer.
• Do not remove any batteries from the computer while it is powered on.
• Do not continue to use a battery that has been dropped, or that appears damaged (e.g. bent or twisted) in any way. Even
if the computer continues to work with a damaged battery in place, it may cause circuit damage, which may possibly
result in fire.
• If you do not use the battery for an extended period, then remove the battery from the computer for storage.
• Recharge the batteries using the notebook’s system. Incorrect recharging may make the battery explode.
• Do not try to repair a battery pack. Refer any battery pack repair or replacement to your service representative or qualified service personnel.
• Keep children away from, and promptly dispose of a damaged battery. Always dispose of batteries carefully. Batteries
may explode or leak if exposed to fire, or improperly handled or discarded.
• Keep the battery away from metal appliances.
• Affix tape to the battery contacts before disposing of the battery.
• Do not touch the battery contacts with your hands or metal objects.

Battery Disposal & Caution
The product that you have purchased contains a rechargeable battery. The battery is recyclable. At the end of its useful life,
under various state and local laws, it may be illegal to dispose of this battery into the municipal waste stream. Check with
your local solid waste officials for details in your area for recycling options or proper disposal.
Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the
manufacturer. Discard used battery according to the manufacturer’s instructions.
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Preface
Cleaning
Do not apply cleaner directly to the computer; use a soft clean cloth.
Do not use volatile (petroleum distillates) or abrasive cleaners on any part of the computer.
Servicing
Do not attempt to service the computer yourself. Doing so may violate your warranty and expose you and the
computer to electric shock. Refer all servicing to authorized service personnel. Unplug the computer from the
power supply and then refer servicing to qualified service personnel under any of the following conditions:
•
•
•
•
•
When the power cord or AC/DC adapter is damaged or frayed.
If the computer has been exposed to rain or other liquids.
If the computer does not work normally when you follow the operating instructions.
If the computer has been dropped or damaged (do not touch the poisonous liquid if the LCD panel breaks).
If there is an unusual odor, heat or smoke coming from your computer.

Removal Warning
When removing any cover(s) and screw(s) for the purposes of device upgrade, remember to replace the cover(s) and
screw(s) before restoring power to the system.
Also note the following when the cover is removed:
•
•
Hazardous moving parts.
Keep away from moving fan blades.
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Preface
Travel Considerations
As you get ready for your trip, run through this list to make sure the system is ready to go:
1.
2.
3.
4.
5.
Check that the battery pack and any spares are fully charged.
Power off the computer and peripherals.
Close the display panel and make sure it’s latched.
Disconnect the AC/DC adapter and cables. Stow them in the carrying bag.
The AC/DC adapter uses voltages from 100 to 240 volts so you won’t need a second voltage adapter. However,
check with your travel agent to see if you need any socket adapters.
Put the notebook in its carrying bag and secure it with the bag’s straps.
If you’re taking any peripherals (e.g. a printer, mouse or digital camera), pack them and those devices’ adapters
and/or cables.
Anticipate customs - Some jurisdictions may have import restrictions or require proof of ownership for both hardware and software. Make sure your “papers” are handy.
6.
7.
8.

Power Off Before Traveling
Make sure that your notebook is completely powered off before putting it into a travel bag (or any such container). Putting a
notebook which is powered on in a travel bag may cause the Vents/Fan Intakes to be blocked. To prevent your computer
from overheating make sure nothing blocks the Vent/Fan Intakes while the computer is in use.
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Preface
On the Road
In addition to the general safety and maintenance suggestions in this preface, and Chapter 8: Troubleshooting,
keep these points in mind:
Hand-carry the notebook - For security, don’t let it out of your sight. In some areas, computer theft is very
common. Don’t check it with “normal” luggage. Baggage handlers may not be sufficiently careful. Avoid knocking the computer against hard objects.
Beware of Electromagnetic fields - Devices such as metal detectors & X-ray machines can damage the computer, hard disk, floppy disks, and other media. They may also destroy any stored data - Pass your computer and
disks around the devices. Ask security officials to hand-inspect them (you may be asked to turn it on). Note:
Some airports also scan luggage with these devices.
Fly safely - Most airlines have regulations about the use of computers and other electronic devices in flight.
These restrictions are for your safety, follow them. If you stow the notebook in an overhead compartment, make
sure it’s secure. Contents may shift and/or fall out when the compartment is opened.
Get power where you can - If an electrical outlet is available, use the AC/DC adapter and keep your battery(ies)
charged.
Keep it dry - If you move quickly from a cold to a warm location, water vapor can condense inside the computer.
Wait a few minutes before turning it on so that any moisture can evaporate.
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Preface
Developing Good Work Habits
Developing good work habits is important if you need to work in front of the computer for long periods of time.
Improper work habits can result in discomfort or serious injury from repetitive strain to your hands, wrists or
other joints. The following are some tips to reduce the strain:
•
•
•
•
•
Adjust the height of the chair and/or desk so that the keyboard is at or slightly below the
level of your elbow. Keep your forearms, wrists, and hands in a relaxed position.
Your knees should be slightly higher than your hips. Place your feet flat on the floor or on
a footrest if necessary.
Use a chair with a back and adjust it to support your lower back comfortably.
Sit straight so that your knees, hips and elbows form approximately 90-degree angles
when you are working.
Take periodic breaks if you are using the computer for long periods of time.
Remember to:
• Alter your posture frequently.
• Stretch and exercise your body several times a day.
• Take periodic breaks when you work at the computer for long periods of time. Frequent
and short breaks are better than fewer and longer breaks.
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Preface
Lighting
Proper lighting and a comfortable viewing angle can reduce eye strain and shoulder and neck muscle fatigue.
•
•
•
•
Position the display to avoid glare or reflections from overhead lighting or outside sources of light.
Keep the display screen clean and set the brightness and contrast to levels that allow you to see the screen clearly.
Position the display directly in front of you at a comfortable viewing distance.
Adjust the display-viewing angle to find the best position.
LCD Screen Care
To prevent image persistence on LCD monitors (caused by the continuous display of graphics on the screen for
an extended period of time) take the following precautions:
•
•
•
•
Set the Windows Power Plans to turn the screen off after a few minutes of screen idle time.
Use a rotating, moving or blank screen saver (this prevents an image from being displayed too long).
Rotate desktop background images every few days.
Turn the monitor off when the system is not in use.
LCD Electro-Plated Logos
Note that in computers featuring a raised LCD electro-plated logo, the logo is covered by a protective adhesive.
Due to general wear and tear, this adhesive may deteriorate over time and the exposed logo may develop sharp
edges. Be careful when handling the computer in this case, and avoid touching the raised LCD electro-plated
logo. Avoid placing any other items in the carrying bag which may rub against the top of the computer during
transport. If any such wear and tear develops contact your distributor/supplier.
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Preface
Contents
Notice .............................................................................................................................................................I
ErP Off Mode Power Consumption Statement: ........................................................................................... II
FCC Statement ............................................................................................................................................IV
FCC RF Radiation Exposure Statement: ..................................................................................................... V
Instructions for Care and Operation ......................................................................................................... VII
Servicing .....................................................................................................................................................IX
Power Safety ................................................................................................................................................ X
Polymer Battery Precautions ......................................................................................................................XI
General Battery Precautions ..................................................................................................................... XII
Cleaning ................................................................................................................................................... XIII
Servicing .................................................................................................................................................. XIII
Travel Considerations ..............................................................................................................................XIV
Quick Start Guide
Overview ....................................................................................................................................................1-1
Advanced Users .........................................................................................................................................1-2
Beginners and Non-Advanced Users .........................................................................................................1-2
Warning Boxes ..........................................................................................................................................1-2
Not Included ..............................................................................................................................................1-3
System Startup ...........................................................................................................................................1-4
System Software ........................................................................................................................................1-5
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Preface
Model Differences .....................................................................................................................................1-6
LCD Panel Open - Model A ......................................................................................................................1-7
LCD Panel Open - Model B ......................................................................................................................1-8
System Map: LCD Panel Open - Model C ................................................................................................1-9
LED Indicators .........................................................................................................................................1-10
Keyboard - Model A ................................................................................................................................1-11
Keyboard - Models B & C .......................................................................................................................1-12
Function/Hot Key Indicators ...................................................................................................................1-13
Control Center .........................................................................................................................................1-14
Front & Left Views - Model A ................................................................................................................1-15
Front & Left Views - Model B ................................................................................................................1-16
Front & Left Views - Model C ................................................................................................................1-17
Right & Rear Views - Model A ...............................................................................................................1-18
Right & Rear Views - Model B ...............................................................................................................1-19
Right & Rear Views - Model C ...............................................................................................................1-20
Bottom View - Model A ..........................................................................................................................1-22
Bottom View - Model B ..........................................................................................................................1-23
Bottom View - Model C ..........................................................................................................................1-24
Windows 10 Start Menu ..........................................................................................................................1-25
Right-Clicking the Windows Logo In Start Menu ..................................................................................1-26
Start Menu Apps & Tiles .........................................................................................................................1-27
Windows 10 Control Panel ......................................................................................................................1-29
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Preface
Settings ....................................................................................................................................................1-30
Windows 10 Taskbar ...............................................................................................................................1-31
Video Features .........................................................................................................................................1-32
Power Options .........................................................................................................................................1-36
Features & Components
Overview ....................................................................................................................................................2-1
Hard Disk Drive/Solid State Drive ............................................................................................................2-2
Optical (CD/DVD) Device ........................................................................................................................2-3
Loading Discs ............................................................................................................................................2-3
Handling CDs or DVDs .............................................................................................................................2-4
DVD Regional Codes ................................................................................................................................2-5
Multi-In-1 Card Reader .............................................................................................................................2-6
Touchpad and Buttons/Mouse ...................................................................................................................2-7
Touchpad Sensitivity .................................................................................................................................2-7
TouchPad Configuration ............................................................................................................................2-8
Gestures and Device Settings ....................................................................................................................2-9
Audio Features .........................................................................................................................................2-14
Setup for Audio Recording ......................................................................................................................2-15
Power Management
Overview ....................................................................................................................................................3-1
The Power Sources ....................................................................................................................................3-2
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AC/DC Adapter .........................................................................................................................................3-2
Battery ........................................................................................................................................................3-2
Turning On the Computer ..........................................................................................................................3-3
Shutting the Computer Down ....................................................................................................................3-4
Power Plans ...............................................................................................................................................3-5
Power-Saving States ..................................................................................................................................3-7
Sleep ..........................................................................................................................................................3-7
Hibernate ....................................................................................................................................................3-8
Shut down ..................................................................................................................................................3-8
Configuring the Power Buttons .................................................................................................................3-9
Resuming Operation ................................................................................................................................3-11
Power Conservation Modes .....................................................................................................................3-12
Settings Menu Power Controls ................................................................................................................3-14
Battery Information .................................................................................................................................3-17
Battery Power ..........................................................................................................................................3-17
Conserving Battery Power .......................................................................................................................3-18
Battery Life ..............................................................................................................................................3-19
New Battery .............................................................................................................................................3-19
Recharging the Battery with the AC/DC Adapter ...................................................................................3-19
Proper handling of the Battery Pack ........................................................................................................3-20
Battery FAQ .............................................................................................................................................3-21
Removing the Battery for Model B Computers .......................................................................................3-25
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Removing the Battery for Model C Computers .......................................................................................3-26
Drivers & Utilities
What to Install ............................................................................................................................................4-1
Module Driver Installation ........................................................................................................................4-1
Driver Installation ......................................................................................................................................4-2
Updating/Reinstalling Individual Drivers ..................................................................................................4-5
User Account Control ................................................................................................................................4-6
Windows Security Message .......................................................................................................................4-6
New Hardware Found ................................................................................................................................4-6
Driver Installation Procedure .....................................................................................................................4-7
Chipset .......................................................................................................................................................4-7
Serial IO .....................................................................................................................................................4-7
Video (VGA) .............................................................................................................................................4-7
Intel TXE ...................................................................................................................................................4-7
LAN ...........................................................................................................................................................4-7
CardReader ................................................................................................................................................4-8
Touchpad ...................................................................................................................................................4-8
Control Center ...........................................................................................................................................4-8
Airplane .....................................................................................................................................................4-8
Intel® Dynamic Platform Driver ...............................................................................................................4-8
Audio .........................................................................................................................................................4-8
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Optional Drivers ......................................................................................................................................4-10
BIOS Utilities
Overview ....................................................................................................................................................5-1
The Setup Utility ........................................................................................................................................5-2
Failing the POST .......................................................................................................................................5-3
Fatal Errors ................................................................................................................................................5-3
Non-Fatal Errors ........................................................................................................................................5-3
Setup Screens .............................................................................................................................................5-4
Main Menu .................................................................................................................................................5-5
Advanced Menu .........................................................................................................................................5-7
Security Menu ..........................................................................................................................................5-10
Boot Menu ...............................................................................................................................................5-14
Exit Menu ................................................................................................................................................5-16
Modules & Options
Overview ....................................................................................................................................................6-1
Wireless LAN Module ...............................................................................................................................6-2
Intel® WLAN Driver Installation ..............................................................................................................6-3
3rd Party 802.11b/g/n Driver Installation ..................................................................................................6-3
WLAN Configuration in Windows 10 ......................................................................................................6-4
Bluetooth & WLAN Combo Module ........................................................................................................6-7
Intel Bluetooth Combo Driver Installation ................................................................................................6-8
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3rd Party Bluetooth (V4.0) Combo Driver Installation .............................................................................6-8
Bluetooth Configuration in Windows ........................................................................................................6-9
To Make your Computer Discoverable to Bluetooth Devices .................................................................6-11
PC Camera Module ..................................................................................................................................6-12
Camera App .............................................................................................................................................6-13
Taking Pictures/Capturing Video ............................................................................................................6-15
3G/4G Module .........................................................................................................................................6-17
3G/4G Configuration in Windows 10 ......................................................................................................6-21
Trusted Platform Module .........................................................................................................................6-22
Enabling & Activating TPM ....................................................................................................................6-23
TPM Management in Windows ...............................................................................................................6-24
TPM Actions ............................................................................................................................................6-26
Troubleshooting
Overview ....................................................................................................................................................7-1
Basic Hints and Tips ..................................................................................................................................7-2
Backup and General Maintenance .............................................................................................................7-3
Viruses .......................................................................................................................................................7-4
Upgrading and Adding New Hardware/Software ......................................................................................7-5
Problems and Possible Solutions ...............................................................................................................7-7
Resolving the “Can’t connect to this network” issue with the 3G/4G Module .......................................7-15
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Interface (Ports & Jacks)
Overview ...................................................................................................................................................A-1
Notebook Ports and Jacks .........................................................................................................................A-2
Control Center
Overview ...................................................................................................................................................B-1
Video Driver Controls
Intel Video Driver Installation ..................................................................................................................C-1
Dynamic Video Memory Technology ......................................................................................................C-1
Configure Other Displays Using Project ..................................................................................................C-2
You can configure attached displays from Project. ..................................................................................C-2
Configuring an External Display In Windows .........................................................................................C-3
HDMI Audio Configuration .....................................................................................................................C-6
Wireless Display Configuration ...............................................................................................................C-9
Intel® HD Graphics Control Panel .........................................................................................................C-11
Display Devices & Options ....................................................................................................................C-24
Attaching Other Displays .......................................................................................................................C-25
Specifications
Display ......................................................................................................................................................D-2
Memory .....................................................................................................................................................D-2
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Storage ......................................................................................................................................................D-2
Audio ........................................................................................................................................................D-2
Pointing Device & Keyboard ....................................................................................................................D-2
Interface ....................................................................................................................................................D-2
Card Reader ..............................................................................................................................................D-3
Slot ............................................................................................................................................................D-3
Communication .........................................................................................................................................D-3
Power Management ..................................................................................................................................D-3
Power & Battery .......................................................................................................................................D-3
Security .....................................................................................................................................................D-4
Features (For Some Model Designs) ........................................................................................................D-4
Operating System ......................................................................................................................................D-4
Indicators ..................................................................................................................................................D-4
BIOS .........................................................................................................................................................D-4
Environmental Spec ..................................................................................................................................D-4
Dimensions & Weight ..............................................................................................................................D-4
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Quick Start Guide
Chapter 1: Quick Start Guide
Overview
This Quick Start Guide is a brief introduction to the basic features of your computer, to navigating around the
computer and to getting your system started. The remainder of the manual covers the following:
• Chapter 2
• Chapter 3
• Chapter 4
• Chapter 5
• Chapter 7
• Chapter 7
• Appendix A
• Appendix B
• Appendix C
• Appendix D
A guide to using some of the main features of the computer e.g. the storage devices (hard disk,
optical device, Multi-in-1 card reader), TouchPad & Mouse & Audio.
The computer’s power saving options.
The installation of the drivers and utilities essential to the operation or improvement of some of the
computer’s subsystems.
An outline of the computer’s built-in software or BIOS (Basic Input Output System).
A quick guide to the computer’s PC Camera, Wireless LAN, Combo Bluetooth & WLAN, TPM
(security), Intel and 3G/4G modules (some of which may be optional depending on your purchase
configuration).
A troubleshooting guide.
Definitions of the interface, ports/jacks which allow your computer to communicate with external
devices.
Information on Control Center.
Information on the Video driver controls.
The computer’s specification.
Overview 1 - 1
1
1
Quick Start Guide
Advanced Users
If you are an advanced user you may skip over most of this Quick Start Guide. However you may find it useful
to refer to “What to Install” on page 4 - 1 and “BIOS Utilities” on page 5 - 1 in the remainder of the User’s
Manual. You may also find the notes marked with a  of interest to you.
Beginners and Non-Advanced Users

Notes
Check the light colored
boxes with the mark
above to find detailed information about the computer’s features.
If you are new to computers (or do not have an advanced knowledge of them) then
the information contained in the Quick Start Guide should be enough to get you up
and running. Eventually you should try to look through all the documentation (more
detailed descriptions of the functions, setup and system controls are covered in the
remainder of the User’s Manual), but do not worry if you do not understand everything the first time. Keep this manual nearby and refer to it to learn as you go. You
may find it useful to refer to the notes marked with a  as indicated in the margin.
For a more detailed description of any of the interface ports and jacks see “Interface
(Ports & Jacks)” on page A - 1.
Warning Boxes
No matter what your level please pay careful attention to the warning and safety information indicated by the
 symbol. Also please note the safety and handling instructions as indicated in the Preface.
1 - 2 Overview
Quick Start Guide
Not Included
Operating Systems (e.g. Windows 10) and applications (e.g. word processing, spreadsheet and database programs) have their own manuals, so please consult the appropriate manuals.

Drivers
If you are installing new system software, or are re-configuring your computer for a different system, you will need to install
the drivers listed in “Drivers & Utilities” on page 4 - 1. Drivers are programs which act as an interface between the computer and a hardware component e.g. a wireless network module. It is very important that you install the drivers in the order
listed. You will be unable to use most advanced controls until the necessary drivers and utilities are properly installed. If
your system hasn’t been properly configured (your service representative may have already done that for you); refer to
Chapter 4 for installation instructions.
Ports and Jacks
See “Interface (Ports & Jacks)” on page A - 1 for a description of the interface (ports & jacks) which allow your computer
to communicate with external devices, connect to the internet etc.
Overview 1 - 3
1
1
Quick Start Guide
System Startup
1.
2.
3.
4.
Remove all packing materials, and place the computer on a stable surface.
Securely attach any peripherals you want to use with the notebook (e.g. keyboard and mouse) to their ports.
Attach the AC/DC adapter to the DC-In jack on the left of the computer, then plug the AC power cord into an
outlet, and connect the AC power cord to the AC/DC adapter (make sure you use the adapter when first
setting up the computer, as to safeguard the computer during shipping the battery will be locked to not power
the system until first connected to the AC/DC adapter).
Use one hand to raise the lid/LCD to a comfortable viewing angle (do not exceed 130 degrees); use the other
hand to support the base of the computer (Note: Never lift the computer by the lid/LCD).

130°
Shutdown
Note that you should always shut your computer down by choosing
the Shut Down command in Windows (see
page 1 - 33). This will
help prevent hard disk
or system problems.
Figure 1 - 1 - Opening the Lid/LCD & Computer with AC/DC Adapter Plugged-In (One Model Pictured)
1 - 4 System Startup
Quick Start Guide
System Software
Your computer may already come with system software pre-installed. Where this is not the case, or where you
are re-configuring your computer for a different system, you will find the Windows 10 (64-bit) operating system
is supported.

Windows OS
Note that the information included on the following pages is for Windows 10 only.
In order to run Windows 10 (64-bit) your computer requires a minimum 2GB of system memory (RAM).
System Startup 1 - 5
1
1
Quick Start Guide
Model Differences
This notebook series includes three different models that vary slightly in design style, color and general appearance. Not all the model variants, colors, configurations, buttons etc., are pictured in this manual. Note that though
your computer may look slightly different from that pictured throughout this manual, all ports, jacks (other than
those indicated below and in specification) and general functions are the same for all the design styles (see Appendix D for further details).
Feature
Display
Model A
Model B
Model C
14.0” / 35.56cm, 16:9, 3.6mm Thick 15.6” / 39.62cm, 16:9, 3.8mm Thick
Backlit Panel
Backlit Panel
HD (1366 * 768) / FHD (1920 * 1080) HD (1366 * 768) / FHD (1920 * 1080)
17.3” / 43.94cm, 16:9, 6.0mm Thick
Backlit Panel, HD+ (1600 * 900)
OR
17.3” / 43.94cm, 16:9, 3.8mm Thick
Backlit Panel, FHD (1920 * 1080)
Keyboard
A4 Size Isolated Keyboard
Full Size Isolated Winkey Keyboard with Numeric Keypad
USB 2.0
Ports
One USB 2.0 Port
Two USB 2.0 Ports
M.2 Card
Slot
Two M.2 Slots
One M.2 Slot
3G/4G
Module
Supported
Not Supported
Table 1 - 1 - Model Differences
1 - 6 System Startup
Quick Start Guide
LCD Panel Open - Model A
2
1
3
Figure 1 - 2
LCD Panel Open
Model A

Wireless Device
Operation Aboard
Aircraft
4
5
6
The use of any portable
electronic transmission devices aboard aircraft is usually prohibited. Make sure
the WLAN, Bluetooth &
3G/4G module(s) are OFF
if you are using the computer aboard aircraft by putting
the system in to Airplane
Mode (see Table 1 - 3, on
page 1 - 13).
1.
2.
3.
4.
5.
6.
7.
Built-in PC Camera
PC Camera LED
Built-In Microphone
LCD*
Power Button
Keyboard
Touchpad & Buttons
7
7
Note that the Touchpad and
Buttons has a valid operational area indicated within
the dotted lines above.
LCD Panel Open - Model A 1 - 7
1
1
Quick Start Guide
Figure 1 - 3
LCD Panel Open
Model B
1.
2.
3.
4.
5.
6.
7.
LCD Panel Open - Model B
2
1
3

Wireless Device
Operation Aboard
Aircraft
Built-in PC Camera
PC Camera LED
Built-In Microphone
LCD
Power Button
Keyboard
Touchpad & Buttons
4
5
6
7
Note that the Touchpad and
Buttons has a valid operational area indicated within
the dotted lines above.
1 - 8 LCD Panel Open - Model B
7
The use of any portable
electronic transmission devices aboard aircraft is usually prohibited. Make sure
the WLAN, Bluetooth &
3G/4G are OFF if you are
using the computer aboard
aircraft by putting the system in to Airplane Mode
(see Table 1 - 3, on page 1
- 13).
Quick Start Guide
System Map: LCD Panel Open - Model C
3
2

1
Wireless Device
Operation Aboard
Aircraft
4
5
6
7
Figure 1 - 4
LCD Panel Open
Model C
The use of any portable electronic transmission
devices
aboard aircraft is usually prohibited. Make
sure the WLAN &
Bluetooth module(s)
are OFF if you are using
the
computer
aboard aircraft by putting the system in to
Airplane Mode (see
Table 1 - 3, on page 1
- 13).
1.
2.
3.
4.
5.
6.
7.
Built-in PC Camera
PC Camera LED
Built-In Microphone
LCD
Power Button
Keyboard
Touchpad/Clickpad
& Buttons
7
Note that the Touchpad/
Clickpad and Buttons has a
valid operational area indicated within the dotted lines
above.
System Map: LCD Panel Open - Model C 1 - 9
1
1
Quick Start Guide
LED Indicators
The LED indicators on the computer display helpful information about the current status of the computer.
Icon
Color
Description
Orange
DC Power is Plugged In
Green
The Computer is On
Blinking Green
The Computer is in Sleep Mode
Orange
The Battery is Charging
Green
The Battery is Fully Charged
Blinking Orange
The Battery Has Reached Critically Low Power Status
Green
Airplane Mode is ON (the WLAN, Bluetooth & 3G/4G Modules are OFF)
Green
Hard Disk Activity
Table 1 - 2 - LED Indicators
1 - 10 LED Indicators
Quick Start Guide
Keyboard - Model A
The keyboard has an embedded numerical keypad for easy numeric data input, and
function keys to change operational features instantly.
Function Keys
NumLk &
ScrLk Keys
Play/Pause Key
Numerical Keypad
Fn Key
Menu/Application Key

Other Keyboards
If your keyboard is damaged or you just want to
make a change, you can
use any standard USB
keyboard. The system will
detect and enable it automatically. However special
functions/hot-keys
unique to the system’s
regular keyboard may not
work.
NumLk & ScrLk
Windows Logo Key
Hold down the Fn Key
and either NumLk or
ScrLk to enable number
or scroll lock, and check
the LED indicator for status.
Figure 1 - 5 - Keyboard - Model A

Special Characters
Some software applications allow the number-keys to be used with Alt to produce special characters.
These special characters can only be produced by using the numeric keypad. Regular number keys (in
the upper row of the keyboard) will not work. Make sure that NumLk is on.
Keyboard - Model A 1 - 11
1
1
Quick Start Guide

Other Keyboards
If your keyboard is damaged or you just want to
make a change, you can
use any standard USB
keyboard. The system will
detect and enable it automatically. However special
functions/hot-keys
unique to the system’s
regular keyboard may not
work.
Keyboard - Models B & C
The keyboard has a numerical keypad for easy numeric data input, and function keys
to change operational features instantly.
Function Keys
Play/Pause Key
ScrLk &
NumLk Keys
Numerical
Keypad
Fn Key
Windows Logo Key
ScrLk
Hold down the Fn Key
and ScrLk to enable number or scroll lock, and
check the LED indicator
for status.
Menu/Application Key
Figure 1 - 6 - Keyboard - Models B & C

Special Characters
Some software applications allow the number-keys to be used with Alt to produce special characters.
These special characters can only be produced by using the numeric keypad. Regular number keys (in
the upper row of the keyboard) will not work. Make sure that NumLk is on.
1 - 12 Keyboard - Models B & C
Quick Start Guide
Function/Hot Key Indicators
The function keys (F1 - F12 etc.) will act as hot keys when pressed while the Fn key is held down. In addition
to the basic function key combinations; visual indicators are available when the hot key utility is installed.
Keys
Fn +
Function
Play/Pause (in Audio/Video Programs)
Keys
Fn +
Function
Brightness Decrease/Increase
Fn +
Fan Control Toggle
Automatic Fan Control /
Full Power
Fn +
PC Camera
Power Toggle
Fn +
TouchPad Toggle
Fn +
Airplane Mode
Toggle
Fn +
Turn LCD Backlight Off
(Press a key to or use TouchPad to turn on)
Fn +
Mute Toggle
Fn + NumLk
Number Lock
Toggle
Volume Decrease/Increase
Fn + ScrLk
Scroll Lock
Toggle
Display Toggle
Caps Lock
Caps Lock
Toggle
Fn +
Fn +
Fn + Esc
Fn +
Sleep Toggle
Control Center Toggle
Table 1 - 3 - Function & Hot Key Indicators
Function/Hot Key Indicators 1 - 13
1
1
Quick Start Guide
Control Center
When in the Windows Desktop application (not in the Start screen) press the Fn + Esc key combination, or
double-click the icon
in the notification area of the taskbar to toggle the Control Center on/off. The Control Center gives quick access to frequently used controls and enables you to quickly turn the camera/touch pad
on/off (see Appendix B for full details).

Control Center Access
To run the
Control Center press the
Fn + Esc key
combination,
or
doubleclick the icon
in the notification area
of the taskbar.
Close the Control Center by clicking
the
close icon in the top right of the
panel (move the cursor onto the top
right corner of the panel to highlight it).
Figure 1 - 7 - Control Center
1 - 14 Control Center
Quick Start Guide
Front & Left Views - Model A
Figure 1 - 8
Front & Left Views
Model A
1
2
3
4
1.
2.
5
6
7
8
8

3.
4.
5.
6.
Multi-In-1 Card Reader
The card reader allows you to use the most popular digital storage card formats:
MMC (MultiMedia Card) / RS MMC
SD (Secure Digital) / Mini SD / SDHC / SDXC
MS (Memory Stick) / MS Pro / MS Duo
7.
8.
LED Indicators
Multi-in-1
Card
Reader
DC-In Jack
RJ-45 LAN Jack
External Monitor
Port
Vent/Fan Intake/
Outlet
HDMI-Out Port
USB 3.0 (USB 3.1
Gen 1) Ports
USB 3.0 Port OR USB 2.0 Port
This model includes 2 * USB 3.0 (USB 3.1 Gen 1) ports and 1* USB 2.0 port. The USB 3.0
(USB 3.1 Gen 1) ports are denoted by their blue color; the USB 2.0 port is colored black.
Front & Left Views - Model A 1 - 15
1
1
Quick Start Guide
Figure 1 - 9
Front & Left Views
Model B
1.
2.
3.
4.
5.
6.
7.
8.
LED Indicators
Multi-in-1
Card
Reader
DC-In Jack
RJ-45 LAN Jack
External Monitor
Port
Vent/Fan Intake/
Outlet
HDMI-Out Port
USB 3.0 (USB 3.1
Gen 1) Ports
Front & Left Views - Model B
1
2
6
3
4
5
7
8
8

Multi-In-1 Card Reader
The card reader allows you to use the most popular digital storage card formats:
MMC (MultiMedia Card) / RS MMC
SD (Secure Digital) / Mini SD / SDHC / SDXC
MS (Memory Stick) / MS Pro / MS Duo
USB 3.0 Port OR USB 2.0 Port
This model includes 2 * USB 3.0 (USB 3.1 Gen 1) ports and 2* USB 2.0 ports. The USB
3.0 (USB 3.1 Gen 1) ports are denoted by their blue color; the USB 2.0 ports are colored
black.
1 - 16 Front & Left Views - Model B
Quick Start Guide
Front & Left Views - Model C
Figure 1 - 10
Front & Left Views
Model C
1
2
3
4
5
6
7
7
8
1.
2.
3.
4.
5.

6.
7.
Multi-In-1 Card Reader
The card reader allows you to use the most popular digital storage card formats:
MMC (MultiMedia Card) / RS MMC
SD (Secure Digital) / Mini SD / SDHC / SDXC
8.
LED Indicators
DC-In Jack
RJ-45 LAN Jack
External Monitor
Port
Vent/Fan Intake/
Outlet
HDMI-Out Port
USB 3.0 (USB 3.1
Gen 1) Ports
Multi-in-1
Card
Reader
USB 3.0 Port OR USB 2.0 Port
This model includes 2 * USB 3.0 (USB 3.1 Gen 1) ports and 2* USB 2.0 ports. The USB
3.0 (USB 3.1 Gen 1) ports are denoted by their blue color; the USB 2.0 ports are colored
black.
Front & Left Views - Model C 1 - 17
1
1
Quick Start Guide
Figure 1 - 11
Right & Rear Views
Model A
1.
2.
3.
4.
5.
Microphone-In
Jack
Headphone-Out
Jack
USB 2.0 Port
Optical
Device
Drive Bay (for
CD/DVD Device)
Security
Lock
Slot
Right & Rear Views - Model A
1
2
3
4
5

Battery Information
Always completely discharge, then fully charge, a new battery before using it. Completely
discharge and charge the battery at least once every 30 days or after about 20 partial discharges. See “Battery Information” on page 3 - 17 for full instructions. This model’s battery is embedded and cannot be removed without violating the terms of your warranty.
Contact your distributor/supplier for details.
W255EU
USB 3.0 Port OR USB 2.0 Port
This model includes 2 * USB 3.0 (USB 3.1 Gen 1) ports and 1* USB 2.0 port. The USB 3.0
(USB 3.1 Gen 1) ports are denoted by their blue color; the USB 2.0 port is colored black.
1 - 18 Right & Rear Views - Model A
Quick Start Guide
Right & Rear Views - Model B
1
2
3
Figure 1 - 12
Right & Rear Views
Model B
4
3
5
1.
2.
6
3.
4.

Battery Information
5.
Always completely discharge, then fully charge, a new battery before using it. Completely
discharge and charge the battery at least once every 30 days or after about 20 partial discharges. See “Battery Information” on page 3 - 17 for full instructions.
6.
Microphone-In
Jack
Headphone-Out
Jack
USB 2.0 Ports
Optical
Device
Drive Bay (for
CD/DVD Device)
Security
Lock
Slot
Battery
USB 3.0 Port OR USB 2.0 Port
W255EU
This model includes 2 * USB 3.0 (USB 3.1 Gen 1) ports and 2* USB 2.0 ports. The USB
3.0 (USB 3.1 Gen 1) ports are denoted by their blue color; the USB 2.0 ports are colored
black.
Right & Rear Views - Model B 1 - 19
1
1
Quick Start Guide
Figure 1 - 13
Right & Rear Views
Model C
Right & Rear Views - Model C
1
1.
2.
3.
4.
5.
6.
Microphone-In
Jack
Headphone-Out
Jack
USB 2.0 Port
Optical
Device
Drive Bay (for
CD/DVD Device)
Security
Lock
Slot
Battery
2
3
4
3
5
6

Battery Information
Always completely discharge, then fully charge, a new battery before using it. Completely
discharge and charge the battery at least once every 30 days or after about 20 partial discharges. See “Battery Information” on page 3 - 17 for full instructions.
USB 3.0 Port OR USB 2.0 Port
This model includes 2 * USB 3.0 (USBW255EU
3.1 Gen 1) ports and 2* USB 2.0 ports. The USB
3.0 (USB 3.1 Gen 1) ports are denoted by their blue color; the USB 2.0 ports are colored
black.
1 - 20 Right & Rear Views - Model C
Quick Start Guide


Disk Eject Warning
Changing DVD Regional Codes
Don’t try to eject a CD/DVD while the system is accessing it. This may cause the system to “crash”. Stop
the disk first then eject it, or press the stop button
twice.
Go to the Control Panel and double-click Device
Manager (Hardware and Sound), then click the +
next to DVD/CD-ROM drives. Double-click on the
DVD-ROM device to bring up the Properties dialog
box, and select the DVD Region (tab) to bring up the
control panel to allow you to adjust the regional code
(see “DVD Regional Codes” on page 2 - 5).
CD/DVD Emergency Eject
If you need to manually eject a CD/DVD (e.g. due to
an unexpected power interruption) you may push the
end of a straightened paper clip into the emergency
eject hole. Do not use a sharpened pencil or any object that may break and become lodged in the hole.
Don’t try to remove a floppy disk/CD/DVD while the
system is accessing it. This may cause the system to
“crash”.
DVD region detection is device dependent, not OSdependent. You can select your module’s region
code 5 times. The fifth selection is permanent. This
cannot be altered even if you change your operating
system or you use the module in another computer.
Right & Rear Views - Model C 1 - 21
1
1
Quick Start Guide
Figure 1 - 14
Bottom View
Model A
1.
2.
Bottom View - Model A
Vent/Fan Intake/
Outlet
Speakers
1
1
1
2


Overheating
To prevent your computer
from
overheating
make sure nothing blocks
the Vent/Fan Intake while
the computer is in use.
2
Bottom Cover Removal Warning
Do not remove any cover(s) and /or screw(s) for the purposes of device upgrade as this may
violate the terms of your warranty.
If you need to replace/remove the hard disk/RAM/optical device etc., for any reason, please
contact your distributor/supplier for further information.
1 - 22 Bottom View - Model A
Quick Start Guide
Bottom View - Model B
Figure 1 - 15
Bottom View
Model B
1
1.
2.
3.
2
Battery
Vent/Fan Intake/
Outlet
Speakers

Bottom Cover
Appearance
2
3
Note that some design
styles will have a bottom
cover that differs in appearance slightly form
that pictured here.
3

Overheating
Bottom Cover Removal Warning
Do not remove any cover(s) and /or screw(s) for the purposes of device upgrade as this may
violate the terms of your warranty.
If you need to replace/remove the hard disk/RAM/optical device etc., for any reason, please
contact your distributor/supplier for further information.
To prevent your computer
from
overheating
make sure nothing blocks
the Vent/Fan Intake while
the computer is in use.
Bottom View - Model B 1 - 23
1
1
Quick Start Guide
Figure 1 - 16
Bottom View
Model C
1.
2.
3.
Bottom View - Model C
1
Battery Location
Vent/Fan Intake/
Outlet
Speakers
2
2
2
3
3


Overheating
To prevent your computer
from
overheating
make sure nothing blocks
the Vent/Fan Intake while
the computer is in use.
Bottom Cover Removal Warning
Do not remove any cover(s) and /or screw(s) for the purposes of device upgrade as this may
violate the terms of your warranty.
If you need to replace/remove the hard disk/RAM/optical device etc., for any reason, please
contact your distributor/supplier for further information.
1 - 24 Bottom View - Model C
Quick Start Guide
Windows 10 Start Menu
Most of the apps, control panels, utilities and programs within Windows 10 can be accessed from the Start
Menu by clicking the icon
in the taskbar in the lower left corner of the screen (or by pressing the Windows
Logo Key
on the keyboard).
Desktop
Figure 1 - 17 - Windows Start Menu
Windows 10 Start Menu 1 - 25
1
1
Quick Start Guide
Right-Clicking the Windows Logo In Start Menu
Right-click the Start Menu
icon (or use the Windows Logo Key
+ X key combination) to bring up an
advanced Context Menu of useful features such as Control Panel, Programs and Features, Power Options, Task
Manager, Search, File Explorer, Command Prompt, Device Manager and Network Connections etc.
Right-Click Icon
Figure 1 - 18 - Right-Click Windows Logo in Start Menu
1 - 26 Windows 10 Start Menu
Quick Start Guide
Start Menu Apps & Tiles
The Windows 10 Start Menu will contain a number of apps, and many more will be installed as you add more
applications etc. Not all of these apps can fit on the screen so may need click and drag the handles at the edge of
the screen to expand the menu in order to view all the apps (you can use the scroll bar to move up and down the
screen).
Figure 1 - 19 - Expanding the Start Menu
Windows 10 Start Menu 1 - 27
1
1
Quick Start Guide
Pinning/Unpinning Apps & Programs to/from the Start Menu
To make things easy to find you can add and remove tiles for apps and programs to the Start Menu. Right-Click
on a program’s icon and select Pin to Start from the drop-down menu. To remove an app or program from the
Start Menu right-click the icon and select Unpin from Start. You can use the same method to pin apps/programs to/from the taskbar (select pin to taskbar/unpin this program from the taskbar).
Figure 1 - 20 - Pin to Start/Unpin from Start
1 - 28 Windows 10 Start Menu
Quick Start Guide
Windows 10 Control Panel
In many instances throughout this manual you will see an instruction to open the Control Panel. The Control
Panel can be accessed in a number of ways in Windows 10.
• Right-click the Start Menu icon
in the taskbar in the lower left
corner of the screen and select
Control Panel from the menu.
• Press the Windows logo key
on your keyboard and X to bring
up the context menu, and then
press P to bring up the Control
Panel.
• Type Control Panel into the
Search box in the taskbar and
click on the icon when it pops up.
Figure 1 - 21 - Windows 10 Control Panel Access
Windows 10 Control Panel 1 - 29
1
1
Quick Start Guide
Settings
The Settings item in the Start Menu (and also as an App) gives you quick access to a number of system settings
control panels allowing you to adjust settings for System, Devices, Network & internet, Personalization, Accounts, Time & language, Ease of Access, Privacy and Update & security.
Figure 1 - 22 - Settings
1 - 30 Windows 10 Control Panel
Quick Start Guide
Windows 10 Taskbar
In many instances throughout this manual you will see an instruction to access the notification area of the taskbar. The notification area of the taskbar in the bottom right of the screen. Some of the Control Panels and applications referred to throughout the course of this manual can be accessed from here.
Taskbar
Taskbar - Pinned Programs and Apps
Notification Area
Figure 1 - 23 - Taskbar
You can pin/unpin apps to/from the taskbar in much the same way as you can to the Start screen (see “Pinning/
Unpinning Apps & Programs to/from the Start Menu” on page 1 - 28).
Windows 10 Control Panel 1 - 31
1
1
Quick Start Guide
Video Features
You can switch display devices, and configure display options, from the Display control panel (in Appearance
and Personalization). Click Adjust resolution to make changes to the appearance of the display and to detect
and configure any attached displays. In Windows 10 it is possible to quickly configure external displays from
the Project menu (press the Windows logo key
on your keyboard and the P key).
To Configure Displays using Project
1.
2.
3.
4.
Attach your display to the appropriate
port, and turn it on.
Press the
+ P key combination.
Click on any one of the options from
the menu to select PC screen only,
Duplicate, Extend or Second
screen only.
You can also click Connect to a
wireless display at the bottom of the
Project screen and follow the steps
to connect to any wireless enabled
display.
Figure 1 - 24 - Project (Devices)
1 - 32 Video Features
Quick Start Guide
To access Display (Control Panel) and Screen Resolution in Windows:
1.
2.
3.
4.
Go to the Control Panel.
Click Display (icon) and Adjust Resolution - In the Appearance and Personalization category.
Make and changes required from the Display, Resolution, Orientation or Multiple display menus.
Click Apply to save the settings.

Screen Resolution
1.
2.
1
3.
Use the dropbox to select
the screen Resolution 1
(Figure 1 - 25).
Click Advanced settings
2 (Figure 1 - 25) to bring
up the Advanced properties
tabs.
Click Apply to save any
changes made.
2
Figure 1 - 25 - Screen Resolution
Video Features 1 - 33
1
1
Quick Start Guide
Display Settings:
1.
2.
3.
You can quickly adjust the display by right-clicking the desktop and selecting Display Settings 1 (Figure 1 26).
Adjust the settings using the sliders in the menu or click Advanced display settings 2 (Figure 1 - 26) to
change resolution.
Click Apply to save any changes made to resolution.
1
2
Figure 1 - 26 - Display Settings
1 - 34 Video Features
Quick Start Guide
To access the Intel(R) HD Graphics Control Panel:
1.
Right-click the desktop and select Intel(R) Graphics Settings from the menu.
OR
2.
Click the icon
menu.
in the notification area of the Desktop taskbar and select Intel(R) Graphics Settings from the
Figure 1 - 27 - Intel® HD Graphics Control Panel
Video Features 1 - 35
1
1
Quick Start Guide
Power Options
Power Options (Hardware and Sound) can be accessed from the Control Panel. The Power button item in
Start Menu (or the context menu) may be used to Shut down or Restart (you can also add Hibernate/Sleep to
the menu - see page 1 - 37). To fully control all the power options (including Hibernate mode) go to the Power
Options control panel and configure the power button, sleep button and lid to perform the function selected.
Using the Power Button
1.
2.
3.
Go to the Start Menu.
Click the Power button
.
Select the power state required
from the menu.
Note: Systems with 32GB eMMC modules only support Windows 10 Hybrid
Boot, and do not support Windows 10 Hibernate mode.
Figure 1 - 28 - Shut Down/Restart
1 - 36 Power Options
Quick Start Guide
You can also use the context menu (right-click the Start Menu
icon or press the Windows logo
combination) to Sign out, Sleep, Hibernate, Shut down, and Restart.
+ X key

Adding Hibernate/Sleep to the Power Men
1.
2.
3.
4.
5.
Go to the Power Options (Hardware and Sound)
control panel.
Click Choose what the power buttons do.
Click “Change settings that are currently
unavailable”
.
Click to put a check in the Hibernate/Sleep box
under Shutdown settings.
Click Save Changes and close the control panel.
Figure 1 - 29 - Context Menu Shut Down or sign out
Ctrl + Alt + Delete Key Combination
You can use the CTRL + ALT + DEL key combination to bring up a full-screen displaying Lock, Sign out,
Change a password, Task Manager and Switch User. If you click the Power icon in the lower right corner of
the screen a power management option menu appears to display Sleep, Hibernate, Shut down, and Restart.
Power Options 1 - 37
1
1
Quick Start Guide
Minimum Screen Resolution Settings
1.
2.
3.
Windows 10 has minimum screen resolution requirements.
Right-click a blank area of the Desktop and select Screen Resolution (or go to the Display control panel).
Adjust the Resolution to make sure that it is at least 1024 * 768, although preferably 1366 * 768 or above.
Figure 1 - 30 - Screen Resolution
1 - 38 Power Options
Features & Components
Chapter 2: Features & Components
2
Overview
Read this chapter to learn more about the following main features and components
of the computer:
•
•
•
•
•
Hard Disk Drive/Solid State Drive
Optical (CD/DVD) Device
Multi-In-1 Card Reader
Touchpad and Buttons/Mouse
Audio Features
Overview 2 - 1
Features & Components
2

Bottom Cover
Removal Warning
Do not remove any cover(s) and /or screw(s) for
the purposes of device
upgrade as this may violate the terms of your
warranty.
Hard Disk Drive/Solid State Drive
The hard disk drive/solid state drive is used to store your data in the computer. The
hard disk can be taken out to accommodate other serial (SATA) hard disk drives,
however you will need to contact your distributor/supplier to do this in order to avoid
violating the terms of your warranty. The system can also support solid state drives
as storage devices (see “Storage” on page D - 2 for specification information).

Caddy Bay Devices
If you need to replace/
remove the hard disk for
any reason, please contact your distributor/supplier
for
further
information.
This model series supports a caddy bay for the installation of a storage device. e.g. HDD.
Note that the device installed in the caddy bay is to be used for data storage only, and will
not support the installation of an OS (Operating System).
2 - 2 Hard Disk Drive/Solid State Drive
Features & Components
Optical (CD/DVD) Device
There is a bay for a 5.25" optical (CD/DVD) device (12.7mm height). The actual device will depend on the module you purchased (see “Storage” on page D - 2). The
optical device is usually labeled “Drive D:” and may be used as a boot device if
properly set in the BIOS (see “Boot Menu” on page 5 - 14).
Loading Discs
To insert a CD/DVD, press the open button 1 and carefully place a CD/DVD onto
the disc tray with label-side facing up (use just enough force for the disc to click onto
the tray’s spindle). Gently push the CD/DVD tray in until its lock “clicks” and you
are ready to start. The busy indicator 2 will light up while data is being accessed,
or while an audio/video CD, or DVD, is playing. If power is unexpectedly interrupted, insert an object such as a straightened paper clip into the emergency eject hole
3 to open the tray.

Sound Volume
Adjustment
How high the sound volume can be set depends
on the setting of the volume control within Windows. Click the Volume
icon on the notification
area to check the setting
(see “Audio Features”
on page 2 - 14).
Figure 2 - 1
Optical Device
2
1
3
Optical (CD/DVD) Device 2 - 3
2
Features & Components
2
Handling CDs or DVDs

CD Emergency Eject
If you need to manually
eject a CD (e.g. due to
an unexpected power
interruption) you may
push the end of a
straightened paper clip
into the emergency eject
hole. However please
do NOT use a sharpened pencil or similar
object that may break
and become lodged in
the hole.
Proper handling of your CDs/DVDs will prevent them from being damaged. Please
follow the advice below to make sure that the data stored on your CDs/DVDs can be
accessed.
Note the following:
•
•
•
•
•
•
•
•
Hold the CD or DVD by the edges; do not touch the surface of the disc.
Use a clean, soft, dry cloth to remove dust or fingerprints.
Do not write on the surface with a pen.
Do not attach paper or other materials to the surface of the disc.
Do not store or place the CD or DVD in high-temperature areas.
Do not use benzene, thinner, or other cleaners to clean the CD or DVD.
Do not bend the CD or DVD.
Do not drop or subject the CD or DVD to shock.
Disk Eject Warning
Don’t try to remove a
CD/DVD while the system is accessing it. This
may cause the system
to “crash”.
2 - 4 Optical (CD/DVD) Device
Features & Components
DVD Regional Codes
2
To change the DVD regional codes:
1.
2.
3.
4.
Go to the Control Panel
Double-click Device Manager (Hardware and Sound > Devices and Printers),
then click the arrow next to DVD/CD-ROM drives.
Double-click on the DVD-ROM device to bring up the Properties dialog box, and
select the DVD Region (tab) to bring up the control panel to allow you to adjust the
regional code.
DVD region detection is device dependent, not OS-dependent. You can select
your module’s region code 5 times. The fifth selection is permanent. This cannot
be altered even if you change your operating system or you use the module in
another computer.
• Region 1 - USA & Canada
• Region 2 - Western Europe, Japan, South
Africa, Middle East & Egypt
• Region 3 - South-East Asia, Taiwan, South
Korea, The Philippines, Indonesia, Hong Kong
• Region 4 - South & Central America, Mexico,
Australia, New Zealand
Figure 2 - 2
DVD Region Codes
• Region 5 - N Korea, Russia, Eastern Europe,
India & Most of Africa
• Region 6 - China
Optical (CD/DVD) Device 2 - 5
Features & Components
2

Push-Push Card
Reader
(Model C
Computers)
The card reader in Model C computers features
a push-in/push-out card
insertion and ejection
mechanism. Simply push
the card to insert and
eject it.
Multi-In-1 Card Reader
The card reader allows you to use some of the latest digital storage cards. Push the
card into the slot and it will appear as a removable device, and can be accessed in
the same way as your hard disk (s). Make sure you install the card reader driver (see
“CardReader” on page 4 - 8).
For All Models:
• MMC (MultiMedia Card) / RSMMC
• SD (Secure Digital) / Mini SD / SDHC / SDXC
For Models A & B Only:
• MS (Memory Stick) / MS Pro / MS Duo
*Note: The PC adapters are usually supplied with these cards.
Model A
Figure 2 - 3
Front View
(Models A & B)
Left View
(Model C)
1.
Card Reader
1
Model B
1
Model C
1
2 - 6 Multi-In-1 Card Reader
Features & Components
Touchpad and Buttons/Mouse
The Touchpad is an alternative to the mouse; however, you can also add a mouse to
your computer through one of the USB ports. The Touchpad buttons function in
much the same way as a two-button mouse.
Touchpad Sensitivity
The mouse button zones at the bottom of the pad are defined by the line at the bottom of the pad, and the left and right buttons are divided roughly down the middle
as illustrated below. The active area of the touchpad is that defined in the diagram
below. Press the left button zone for a left click, and right button zone for a right
click action.

Touchpad Scrolling
This computer model series may feature different
Touchpad versions.
These Touchpads may
differ in their vertical
scrolling function in most
scrollable windows.
Some Touchpads require
sliding the finger up and
down on the right of the
Touchpad to scroll the
window. Other versions
require tapping/holding
down the finger at the top
right or bottom right of the
Touchpad to scroll the
window.
Figure 2 - 4
Touchpad
Sensitivity
Touchpad and Buttons/Mouse 2 - 7
2
Features & Components
2

Touchpad
Scrolling
Tray Icon
This
seMakecomputer
sure model
that the
ries may feature different
Touchpad driver icon
Touchpad versions.
in the notification
area
the Desktop
These ofTouchpads
may
taskbar.
differ
in their vertical
TouchPad Configuration
Once you have installed the Touchpad driver (see “Touchpad” on page 4 - 8) you
can configure the functions by double-clicking the Touchpad driver icon
in the
notification area of the taskbar. You may then configure the Touchpad tapping, buttons, scrolling (see sidebar), pointer motion and sensitivity options to your preferences.
scrolling function in most
Go
to thewindows.
control panel
scrollable
(Mouse control panel
in Windows),
click
Some
Touchpads require
FingertheSensing
sliding
finger up Pad
and
down
the Tray
right ofIcon
the
(tab), on
click
Touchpad
scrollsure
the
and then tomake
window.
Other Icon
versions
Show Tray
is
require
tapping/holding
clicked.
down the finger at the top
right or bottom right of the
Touchpad to scroll the
Figure 2 - 5
window.
Mouse Properties
Figure 2 - 6
Mouse Properties
2 - 8 Touchpad and Buttons/Mouse
Features & Components
Gestures and Device Settings
The Synaptics Gestures Suite application allows you to use a specific gesture (action) on the surface of the Touchpad to perform specific actions to manipulate documents, objects and applications.
You can configure the settings from the Device Settings tab in Mouse Properties:
1.
2.
3.
4.
Click Start, and click Control Panel (or point to Settings and click Control Panel).
Click Mouse (Hardware and Sound).
Click Device Settings (tab) and click Settings.
Use the menu tree on the left to access the user configurable settings.

Show Video
You can get a clearer
view of the gestures involved by clicking the
Show Video option for
each gesture item.
Select the gesture (Pinch
Zoom, Rotating, Three
Fingers
Down
and
Three Finger Flick) in the
Device Settings > Settings left tree menu
and click the Show Video
button to see the demonstration video.
For more details on any of
the gestures see the help
in the lower part of the
right menu window.
Figure 2 - 7
Mouse Properties Device Settings
Touchpad and Buttons/Mouse 2 - 9
2
Features & Components
Disabling the Touchpad
If you need to disable the Touchpad for any reason (e.g. you may find that when using the computer’s internal keyboard you accidentally trigger the Touchpad when
resting your wrists or palms on it) you can do so by using Fn + F1 key combination.
2
You can also set the system to automatically disable the internal Touchpad when an
external USB point device (e.g a USB mouse) is attached.
1.
2.
3.
4.
Go to the Mouse Properties control panel.
Click to select Device Settings (tab).
Click to place a check in the “Disable internal pointing device when external
USB pointing device is attached” check box.
Click OK to save the setting.
Figure 2 - 8
Mouse Properties
(Disable Touchpad)
2 - 10 Touchpad and Buttons/Mouse
Features & Components
PalmCheck™
The PalmCheck™ feature (Device Settings > Settings > Pointing > Sensitivity)
helps prevent operating the Clickpad/Touchpad by accident, by recognizing when
your palm is resting on it or brushing its surface while you are typing.

PalmCheck™
In order to improve
Clickpad/Touchpad
scrolling
responsiveness when using onefinger scrolling, you can
adjust the PalmCheck™
slider towards “Minimum” as per your preference.
However bear in mind
that adjusting the slider
too far towards “Minimum” can turn off PalmCheck™ altogether.
Figure 2 - 9
PalmCheck™ Slider
Touchpad and Buttons/Mouse 2 - 11
2
Features & Components
2
Figure 2 - 10
Scrolling Gesture
Scrolling
The Two-Finger scrolling feature works in most scrollable windows and allows you
to scroll horizontally and vertically. Place two fingers, slightly separated, on the
Touchpad surface and slide both fingers in the direction required (in a straight continuous motion).

Mouse Driver
If you are using an external mouse your operating system may be
able to auto-configure
your mouse during its
installation or only enable its basic functions.
Be sure to check the
device’s user documentation for details.
Zooming
The Pinch Zoom gesture can be used to perform the same function as a scroll wheel
in Windows applications that support CTRL + scroll wheel zoom functionality.
Place two fingers on the Touchpad (for best results use the tips of the fingers) and
slide them apart to zoom in, or closer together to zoom out.
Figure 2 - 11
Zooming Gesture
2 - 12 Touchpad and Buttons/Mouse
Features & Components
Rotating
Use the Pivot Rotate gesture to rotate objects (e.g. photos) in 90 degree increments.
Place a finger down on the left “target” zone and keep it stationary. Place another
finger near the middle of the Touchpad and slide it in a circular motion around the
stationary finger (clockwise or counterclockwise) to rotate the object.
2
Figure 2 - 12
Rotating Gesture
Three Finger-Flick/Three Fingers Down (Press)
The Three Finger-Flick gesture may be used to enhance navigation with a variety of
applications such as browsing the Internet or scrolling through a photo viewer. The
Three Fingers Down gesture may be used to launch user-selectable applications.
Figure 2 - 13
Flick/Press
Gesture
Touchpad and Buttons/Mouse 2 - 13
Features & Components
2

Volume Adjustment
The sound volume level
can be clicking using the
volume control icon
in the notification area
of the taskbar.
Audio Features
You can configure the audio options on your computer from the Sound control
panel in Windows, or from the Realtek HD Audio Manager icon in the taskbar
notification area/control panel (right-click the taskbar notification area icon
to
bring up an audio menu). The volume may also be adjusted by means of the volume
icon in the taskbar or the audio slider in the Settings menu (see sidebar).
Figure 2 - 14
Realtek Audio
Manager
2 - 14 Audio Features
Right-click the icon
to access the menu
above.
Features & Components
Setup for Audio Recording
To record audio sources on your computer at optimum quality follow the instructions below:
1.
2.
3.
4.
Go to the Control Panel.
Click Realtek HD Audio Manager (Hardware and Sound), or right-click the
taskbar icon
and select Sound Manager.
Click Microphone Effects (tab) in Microphone (tab), and then click to select
Noise Suppression (button), or adjust the Recording Volume level to around 60,
to obtain the optimum recording quality.
Click OK to close the control panel and save the settings.

Disabling Front Jack
Detection
It is recommended that
you do not disable front
panel jack detection in
Connector Settings
.
Disabling front panel jack
detection may cause
your internal microphone
to become disabled, and
audio may continue to
play through the system’s internal speakers
even when headphones
are plugged-in to the
headphone jack (see
page 7 - 10).
Figure 2 - 15
Realtek Audio
Manager - Recording
Setup
Audio Features 2 - 15
2
Features & Components
2
2 - 16
Power Management
Chapter 3: Power Management
Overview
To conserve power, especially when using the battery, your computer power management conserves power by controlling individual components of the computer
(the monitor and hard disk drive) or the whole system. This chapter covers:
•
•
•
•
•
•
•
The Power Sources
Turning On the Computer
Power Plans
Power-Saving States
Configuring the Power Buttons
Battery Information
Removing the Battery for Model B Computers

OS Note
Power
management
functions will vary slightly depending on your
operating system. For
more information it is
best to refer to the user’s
manual of your operating system.
The computer uses enhanced power saving techniques to give the operating system
(OS) direct control over the power and thermal states of devices and processors. For
example, this enables the OS to set devices into low-power states based on user settings and information from applications.
Note: Systems with 32GB eMMC modules only support Windows 10 Hybrid Boot, and do
not support Windows 10 Hibernate mode.
Overview 3 - 1
3
Power Management

3
Forced Off
If the system “hangs”,
and the Ctrl + Alt + Del
key combination doesn’t
work, press the power
button for 4 seconds, or
longer, to force the system to turn itself off.
The Power Sources
The computer can be powered by either an AC/DC adapter or a battery pack.
AC/DC Adapter
Use only the AC/DC adapter that comes with your computer. The wrong type of AC/
DC adapter will damage the computer and its components.
1.
2.
3.
4.
Attach the AC/DC adapter to the DC-in jack on the left of the computer.
Plug the AC power cord into an outlet, and connect the AC power cord to the AC/
DC adapter (make sure you use the adapter when first setting up the
computer, as to safeguard the computer during shipping the battery will be locked
to not power the system until first connected to the AC/DC adapter).
Raise the lid/LCD to a comfortable viewing angle.
Press the power button to turn “On”.
Battery
The battery allows you to use your computer while you are on the road or when an
electrical outlet is unavailable. Battery life varies depending on the applications and
the configuration you're using. To increase battery life, let the battery discharge
completely before recharging (see “Battery FAQ” on page 3 - 21).
We recommend that you do not remove the battery. For more information on the battery, please refer to “Battery Information” on page 3 - 17.
3 - 2 The Power Sources
Power Management
Turning On the Computer
Now you are ready to begin using your computer. To turn it on simply press the power button on the front panel.
When the computer is on, you can use the power button as a Stand by/Hibernate/
Shutdown hot-key button when it is pressed for less than 4 seconds (pressing and
holding the power button for longer than this will shut the computer down). Use
Power Options (Hardware and Sound) in the Windows control panel to configure
this feature.

Power Button as Stand by or Hibernate Button
You can use the OS’s “Power Options” control panel to set the power button to send the
system into Stand by or Hibernate mode (see your OS’s documentation, or “Configuring
the Power Buttons” on page 3 - 9 for details).
Turning On the Computer 3 - 3
3
Power Management
Shutting the Computer Down
Note that you should always shut your computer down by choosing the Shut down
command as this will help prevent hard disk or system problems. Use the Power
item in the Start Menu and select Shut down.
3
You can also use the context menu (right-click the Start Menu
icon or press the
Windows logo
+ X key combination) to Sign out, Sleep, Hibernate, Shut
down, and Restart.
If you want to add Hibernate/Sleep to the Power Menu see “Adding Hibernate/
Sleep to the Power Menu” on page 3 - 10.
Figure 3 - 1
Shut Down/Restart
3 - 4 Shutting the Computer Down
Power Management
Power Plans
The computer can be configured to conserve power by means of power plans (Control Panel > Power Options). You can use (or modify) an existing power plan, or
create a new one.
The settings may be adjusted to set the display to turn off after a specified time, and
to send the computer into Sleep after a period of inactivity.
Click Change plan settings and then click Change advanced power settings to access further configuration options in Advanced Settings.

Resuming
Operation
See Table 3 - 1, on
page 3 - 11 for information on how to resume
from a power-saving
state.
Password
It is recommended that
you enable a password
on system resume in order to protect your data.
Figure 3 - 2
Power Plan
Advanced Settings
Power Plans 3 - 5
3
Power Management
Each Windows power plan will also adjust the processor performance of your machine in order to save power. This is worth bearing in mind if you are experiencing
any reduced performance (especially under DC/battery power).
3
Choose High performance (you may need to click Show additional plans to view
the High performance plan) for maximum performance when the computer is powered from an AC power source. Choose the Power saver (bear in mind that this
scheme may slow down the overall performance of the computer in order to save
power) for maximum power saving when the computer is battery (DC power) powered.
Figure 3 - 3
Power Plans
3 - 6 Power Plans
Click to Show/Hide
additional
power plans
Power Management
Power-Saving States
You can use power-saving states to stop the computer’s operation and restart where
you left off. Windows 10 uses the Sleep, Hibernate and Shut Down power-saving
states.
Sleep
In Sleep all of your work, settings and preferences are saved to memory before the
system sleeps. When you are not using your computer for a certain length of time,
which you specify in the operating system, it will enter Sleep to save power.
The PC wakes from Sleep within seconds and will return you to where you last left
off (what was on your desktop) without reopening the application(s) and file(s) you
last used.
If your mobile PC in Sleep is running on battery power the system will use only a
minimum amount of power. After an extended period the system will save all the
information to the hard disk and shut the computer down before the battery becomes
depleted.

Wake On LAN
Support
Wake-On-LAN is only
supported from Sleep or
Hibernate states in
Windows.
If you require your computer to wake up from
network activity in Windows then make sure
that the computer is either in Sleep or Hibernate.
Wake-On-LAN is not
supported from Shutdown states in Windows.
To add Sleep to the Power Menu see “Adding Hibernate/Sleep to the Power
Menu” on page 3 - 10.
Note: Systems with 32GB eMMC modules only support Windows 10 Hybrid Boot, and do
not support Windows 10 Hibernate mode.
Power-Saving States 3 - 7
3
Power Management
Hibernate
Hibernate uses the least amount of power of all the power-saving states and saves
all of your information on a part of the hard disk before it turns the system off. If a
power failure occurs the system can restore your work from the hard disk; if a power
failure occurs when work is saved only to memory, then the work will be lost. Hibernate will also return you to where you last left off within seconds. You should
put your mobile PC into Hibernate if you will not use the computer for a period of
time, and will not have the chance to charge the battery. To add Hibernate to the
Power Menu see “Adding Hibernate/Sleep to the Power Menu” on page 3 - 10.
3
Shut down
You should Shut down the computer if you plan to install new hardware, plan to be
away from the computer for several days, or you do not need it to wake up and run
a scheduled task. Returning to full operation from Shut down takes longer than from
Sleep or Hibernate.
Figure 3 - 4
Power Button &
Start Menu Power
3 - 8 Power-Saving States
Power Management
Configuring the Power Buttons
The power/sleep button (Fn + F12 key combo) and closed lid may be set to send the
computer in to a power-saving state. Click Choose what the power buttons do on
the left menu in Power Options to bring up the menu.

Password
Protection
It is recommended that
you enable a password
on wake up in order to
protect your data.
However you can disable this setting from the
Power Options menu
by clicking Require a
password on wakeup
in the left menu, and selecting the options (click
Change settings that
are currently unavailable).
Figure 3 - 5
Power Options
Define Power
Buttons
Configuring the Power Buttons 3 - 9
3
Power Management
Adding Hibernate/Sleep to the Power Menu
Add Hibernate/Sleep to the Power Menu as follows.
1.
2.
3.
4.
5.
3
Go to the Power Options (Hardware and Sound) control panel.
Click “Change settings that are currently unavailable”
Click Choose what the power buttons do.
Click to put a check in the Hibernate/Sleep box under Shutdown settings.
Click Save Changes and close the control panel.
Figure 3 - 6
Power Options
Define Power
Buttons - Shutdown
Settings
3 - 10 Configuring the Power Buttons
.
Power Management
Resuming Operation
You can resume operation from power-saving states by pressing the power button,
or in some cases pressing the sleep button (Fn + F12 key combo).
Power Status
Power Off
Icon
Off
Press the Power Button
Press the Power Button
Sleep
3
To Resume
Color
Blinking Green
Table 3 - 1
Resuming
Operation
Press the Sleep Button (Fn + F12 Key
Combo)
Off (battery)
Hibernate
Press the Power Button
Orange (AC/DC adapter)
Display Turned Off
Green
Press a Key or Move the Mouse/Touchpad


Power Button
Closing the Lid
When the computer is on, you can use the power button as a Sleep/Hibernate/Shut Down
hot key button when it is pressed for less than 4 seconds (pressing and holding the power
button for longer than this will force the computer to shut down).
If you have chosen to
send the computer to
Sleep when the lid is
closed, raising the lid
will wake the system up.
Configuring the Power Buttons 3 - 11
Power Management

3
Power Conservation
Modes
The Power Saving setting will result in maximum power saving, but
with the possible loss of
some performance.
Power Conservation Modes
This system supports Power Saving power management features that place computers (CPU, hard drive, etc.) into a low-power sleep modes after a designated period
of inactivity. Adjust Power Conservation Modes from the Control Center:
1.
2.
Press the Fn + Esc key combination to toggle the Control Center on/off.
Click either the Performance, Balanced or Power Saving button.
Setting the mode to Balance will give power
saving matched with
performance.
Performance will give
optimum computer performance but with less
power conservation.
Figure 3 - 7
Control Center
3 - 12 Configuring the Power Buttons
Power Management
Ctrl + Alt + Delete Key Combination
You can use the CTRL + ALT + DEL key combination from almost any of the Windows 10 interfaces/Apps to bring up a full-screen displaying Lock, Switch User,
Sign out, Change a password and Task Manager options. If you click the Power
icon in the lower right corner of the screen a power management option menu appears to display Sleep, Shut down, and Restart.
3
Figure 3 - 8
Ctrl + Alt + Delete
Menu
To fully control all the power options (including Hibernate mode) go to the Power
Options control panel and configure the power button, sleep button and lid to perform the function selected.
Configuring the Power Buttons 3 - 13
Power Management
Settings Menu Power Controls
The Settings item in the Start Menu (and also as an App) gives you access to a number of power settings control panels which enable you to quickly adjust power options. Click System to access the menu including the power option settings.
3
Figure 3 - 9
Settings
3 - 14 Settings Menu Power Controls
Power Management
Battery Saver
Battery Saver will display the battery level, and by clicking Battery Use you can see
the current state of battery usage by application etc. Click Battery saver settings to
adjust the battery saver level.
3
Figure 3 - 10
Settings > Battery
Saver
Settings Menu Power Controls 3 - 15
Power Management
Power & Sleep
Power & sleep gives you quick access to Screen and Sleep settings. Click Additional power settings to go to the main power options control panel.
3
Figure 3 - 11
Settings > Power &
Sleep
3 - 16 Settings Menu Power Controls
Power Management
Battery Information

Follow these simple guidelines to get the best use out of your battery.
Low Battery
Warning
Battery Power
Your computer’s battery power is dependent upon many factors, including the programs you are running, and peripheral devices attached. You can set actions to be
taken (e.g. Shut down, Hibernate etc.), and set critical and low battery levels from
power plan Change plan settings > Change advanced power settings (see Figure
3 - 3 on page 3 - 6).
Click the battery icon
in the notification area to see the current battery level and
charge status (you can also click Power & sleep settings to access the Settings
menu to quickly adjust power settings).
When the battery is critically low, immediately
connect the AC/DC
adapter to the computer
or save your work, otherwise, the unsaved
data will be lost when
the power is depleted.
Figure 3 - 12
Battery Icon
(Notification Area) &
Battery Advanced
Settings
Battery Information 3 - 17
3
Power Management

3
Windows Mobility
Center
The Windows Mobility
Center control panel
provides an easy point
of access for information
on battery status, power
plans used and wireless
device status etc.
Conserving Battery Power
• Use a power plan that conserves power (e.g Power saver), however note that
this may have an affect on computer performance.
• Lower the brightness level of the LCD display. The system will decrease LCD
brightness slightly to save power when it is not powered by the AC/DC adapter.
• Reduce the amount of time before the display is turned off.
• Close wireless, Bluetooth, modem or communication applications when they are
not being used.
• Disconnect/remove any unnecessary external devices e.g. USB devices,
ExpressCards etc.
Figure 3 - 13
Windows Mobility
Center
(Control Panel)
3 - 18 Battery Information
Power Management
Battery Life
Battery life may be shortened through improper maintenance. To optimize the life
and improve its performance, fully discharge and recharge the battery at least
once every 30 days.
We recommend that you do not remove the battery yourself. If you do need to remove the battery for any reason (e.g. long term storage) see “Removing the Battery
for Model B Computers” on page 3 - 25 (it is not possible to remove the battery from
Model A computers as this may void your warranty terms).
New Battery
Always completely discharge, then fully charge, a new battery (see “Battery FAQ”
on page 3 - 21 for instructions on how to do this).
Recharging the Battery with the AC/DC Adapter
The battery pack automatically recharges when the AC/DC adapter is attached and
plugged into an electrical outlet. If the computer is powered on, and in use, it will
take several hours to fully recharge the battery. When the computer is turned off but
plugged into an electrical outlet, battery charge time is less. Refer to “System Map:
LCD Panel Open - Model C” on page 1 - 9 for information on the battery charge
status, and to “Battery FAQ” on page 3 - 21 for more information on how to maintain and properly recharge the battery pack.
Battery Information 3 - 19
3
Power Management

3
Caution
Danger of explosion if
battery is incorrectly replaced.
Replace only with the
same or equivalent type
recommended by the
manufacturer. Discard
used battery according
to the manufacturer’s instructions.
Proper handling of the Battery Pack
• DO NOT disassemble the battery pack under any circumstances
• DO NOT expose the battery to fire or high temperatures, it may explode
• DO NOT connect the metal terminals (+, -) to each other

Damaged Battery Warning
Should you notice any physical defects (e.g. the battery is bent out of shape after being
dropped), or any unusual smells emanating from the notebook battery, shut your computer
down immediately and contact your distributor/supplier. If the battery has been dropped we
do not recommend using it any further, as even if the computer continues to work with a
damaged battery in place, it may cause circuit damage, which may possibly result in fire. It
is recommended that you replace your computer battery every two years.
3 - 20 Battery Information
Power Management
Battery FAQ
How do I completely discharge the battery?
Use the computer with battery power until it shuts down due to a low battery. Don’t
turn off the computer even if a message indicates the battery is critically low, just let
the computer use up all of the battery power and shut down on its own.
1.
2.
3
Save and close all files and applications.
Create a power plan for discharging the battery and set all the options to Never.
Figure 3 - 14
Power Plan Create
Battery Information 3 - 21
Power Management
3.
Click Change plan settings (after creating it) and click Change plan settings >
Change advanced power settings.
3
Figure 3 - 15
Change Plan
Settings / Change
Advanced Power
Settings
3 - 22 Battery Information
Power Management
4.
5.
Scroll down to Battery and click + to expand the battery options.
Choose the options below (click Yes if a warning appears):
3
Figure 3 - 16
Power Options
Advanced Settings Battery
•
•
•
•
•
Low battery levels = 0%
Critical battery Levels = 1%
Low battery action = Do Nothing
Critical battery action (On battery) = Shut Down
Critical battery action (Plugged in) = Do Nothing
Battery Information 3 - 23
Power Management
3
How do I fully charge the battery?
When charging the battery, don’t stop until the LED charging indicator light changes
from orange to green.
How do I maintain the battery?
Completely discharge and charge the battery at least once every 30 days or after
about 20 partial discharges.
3 - 24 Battery Information
Power Management
Removing the Battery for Model B Computers

It is possible to remove the battery from Model B computers. We recommend that
you do not remove the battery yourself. If you do need to remove the battery for any
reason (e.g. long term storage) see below (it is not possible to remove the battery from
Model A computers as this may void your warranty terms).
1.
2.
3.
4.
5.
6.
Turn the computer off, and turn it over.
Slide the latch 1 in the direction of the arrow.
Slide the latch 2 in the direction of the arrow, and hold it in place.
Slide the battery out in the direction of the arrow 3 .
Reinsert the battery as illustrated below 4 .
Make sure the latches are returned to the lock position 5 .
1
Bottom Cover
Removal Warning
Do not remove any cover(s) and /or screw(s) for
the purposes of device
upgrade as this may violate the terms of your
warranty.
If you need to replace/
remove the hard disk/
RAM/optical device etc.,
for any reason, please
contact your distributor/
supplier for further information.
2
3
Figure 3 - 17
Battery Removal for
Model B Computers
5
5
4
Removing the Battery for Model B Computers 3 - 25
3
Power Management

3
Bottom Cover
Removal Warning
Do not remove any cover(s) and /or screw(s) for
the purposes of device
upgrade as this may violate the terms of your
warranty.
If you need to replace/
remove the hard disk/
RAM/optical device etc.,
for any reason, please
contact your distributor/
supplier for further information.
Removing the Battery for Model C Computers
It is possible to remove the battery from Model C computers. We recommend that
you do not remove the battery yourself. If you do need to remove the battery for any
reason (e.g. long term storage) see below (it is not possible to remove the battery from
Model A computers as this may void your warranty terms).
1.
2.
3.
4.
5.
6.
Turn the computer off, and turn it over.
Slide the latch 1 in the direction of the arrow.
Slide the latch 2 in the direction of the arrow, and hold it in place.
Slide the battery out in the direction of the arrow 3 .
Reinsert the battery as illustrated below 4 .
Make sure the latches are returned to the lock position 5 .
2
1
3
Figure 3 - 18
Battery Removal for
Model C Computers
5
4
3 - 26 Removing the Battery for Model C Computers
5
Drivers & Utilities
Chapter 4: Drivers & Utilities
This chapter deals with installing the drivers and utilities essential to the operation or
improvement of some of the computer’s subsystems. The system takes advantage of
some newer hardware components for which the latest versions of most available operating systems haven’t built in drivers and utilities. Thus, some of the system components won’t be auto-configured with an appropriate driver or utility during
operating system installation. Instead, you need to manually install some system-required drivers and utilities.
What to Install
The Device Drivers & Utilities + User’s Manual disc contains the drivers and utilities necessary for the proper operation of the computer. Table 4 - 1, on page 4 - 4
lists what you need to install and it is very important that the drivers are installed
by the method outlined in this chapter, and in the order indicated. Note that the
information on the following pages is for Windows 10 (64-bit) only.
Module Driver Installation
The procedures for installing drivers for the Wireless LAN and Combination Bluetooth & WLAN modules are provided in “Modules & Options” on page 6 - 1.

Driver Installation &
Power
When installing drivers make sure your
computer is powered
by the AC/DC adapter
connected to a working power source.
Some drivers draw a
significant amount of
power during the installation procedure, and if
the remaining battery
capacity is not adequate
this may cause the system to shut down and
cause system problems
(note that there is no
safety issue involved
here, and the battery will
be rechargeable within 1
minute).
What to Install 4 - 1
4
Drivers & Utilities
Driver Installation
4
1.
2.
3.
4.
Insert the Device Drivers & Utilities + User’s Manual disc into the DVD drive.
Click the message “Tap to choose what happens with this disc.”
Click Run autorun.exe.
Click Install Drivers (button), or Option Drivers (button) to access the Optional driver menu.
Figure 4 - 1 - Drivers Installer Screen 1
4 - 2 Driver Installation
Drivers & Utilities
5.
6.
7.
Check the driver installation order from Table 4 - 1, on page 4 - 4 (the drivers must be installed in this order)
which is the same as that listed in the Drivers Installer menu below.
Click to select the driver you wish to install, (you should note down the drivers as you install them).
Follow the instructions for each individual driver installation procedure as listed on the following pages.
4
Figure 4 - 2 - Install Drivers
Driver Installation 4 - 3
Drivers & Utilities
Win 10 Drivers (64-bit)
System Required
4
Page #
Win 10 Drivers (64-bit) Other / Options
Page #
Chipset
Page 4 - 7
Wireless LAN Module
Page 6 - 2
Serial IO
Page 4 - 7
Bluetooth & WLAN Combo Module
Page 6 - 7
Video (VGA)
Page 4 - 7
PC Camera Module (No driver required)
Page 6 - 12
Intel TXE
Page 4 - 7
3G/4G Module (No driver required)
Page 6 - 17
LAN
Page 4 - 7
Trusted Platform Module (No driver required)
Page 6 - 22
CardReader
Page 4 - 8
All drivers provided are for Windows 10 (64-bit).
Touchpad
Page 4 - 8
Control Center
Page 4 - 8
Note that you need to install both the WLAN & Bluetooth
drivers for the WLAN & Bluetooth Combo modules.
Airplane
Page 4 - 8
Intel® Dynamic Platform Driver
Page 4 - 8
Audio
Page 4 - 8
Table 4 - 1 - Driver Installation
4 - 4 Driver Installation
Drivers & Utilities
Manual Driver Installation
Click Browse CD/DVD (button) in the Drivers Installer application and browse to the executable file in the
appropriate driver folder.
Windows Update
After installing all the drivers make sure you enable
Check for updates (Settings > Update & security >
Check for updates) in order to get all the latest security updates etc. (all updates will include the latest hotfixes from Microsoft). See “Windows Update” on
page 4 - 9 for instructions.
Updating/Reinstalling Individual Drivers
If you wish to update/reinstall individual drivers it
may be necessary to uninstall the original driver.To do
this go to the Control Panel in the Windows OS and
double-click the Programs icon (Programs > Uninstall a program). Click to select the driver (if it is not
listed see below) and click Uninstall, and then follow
the on screen prompts (it may be necessary to restart
the computer). Reinstall the driver as outlined in this
chapter.
If the driver is not listed in the Programs and Features menu:
1.
2.
3.
4.
Go to the Control Panel).
Double-click Device Manager (Hardware and
Sound > Devices and Printers > Device
Manager).
Double-click the device you wish to update/reinstall
the driver for (you may need to click “+” to expand
the selection).
Click Driver (tab) and click the Update Driver or
Uninstall button and follow the on screen prompts.
Driver Installation 4 - 5
4
Drivers & Utilities
User Account Control
4
If a User Account Control prompt appears as part of
the driver installation procedure, click Continue or
Allow, and follow the installation procedure as directed.
Windows Security Message
If you receive a Windows security message as part of
the driver installation process. Just click “Install this
driver software anyway” or “Install” to continue the
installation procedure.
You will receive this message in cases where the driver has been released after the version of Windows you
are currently using. All the drivers provided will have
already received certification for Windows.
New Hardware Found
If you see the message “New Hardware Found” during the installation procedure (other than when outlined in the driver install procedure), click Cancel
to close the window, and follow the installation procedure.
4 - 6 Driver Installation

Driver Installation General Guidelines
The driver installation procedure outlined in this Chapter
(and in Chapter 7 Options & Modules), are accurate at
the time of going to press.
Drivers are always subject to upgrade and revision so
the exact procedure for certain drivers may differ slightly. As a general guide follow the default on screen instructions for each driver (e.g. Next > Next > Finish)
unless you are an advanced user. In many cases a restart is required to install the driver.
Make sure any modules (e.g. WLAN or Bluetooth) are
ON (i.e. the system is not in Airplane Mode) before
installing the appropriate driver.
Drivers & Utilities
Driver Installation Procedure
Insert the Device Drivers & Utilities + User’s Manual
disc and click Install Drivers (button).
Chipset
1. Click 1.Install Chipset Driver > Yes.
2. Click Next > Accept > Install.
3. Click Restart Now to restart the computer.
Serial IO
1. Click 2.Serial IO Driver > Yes.
2. Click Next.
3. Click the button to accept the license agreement
and click Next.
4. Click Next > Next.
5. Click Finish.
Video (VGA)
1. Click 3.Install VGA Driver > Yes.
2. Click Next > Yes > Next > Next.
3. Click Finish to restart the computer.
Note: After installing the video driver go to the Display/Display Settings control panel to adjust the video settings to the highest resolution.
Intel TXE
1. Click 4.Install TXE Driver > Yes.
2. Click Next.
3. Click the check box to accept the license agreement and click Next.
4. Click Next > Finish.
LAN
Note: If the computer enters a deep sleep mode during
installation, you will be prompted to plug in a network
cable, and click OK, to continue installation. If a network cable is not available, restart the system and reinstall the LAN driver.
1. Click 5.Install LAN Driver > Yes.
2. Click Next > Install.
3. Click Finish.
Driver Installation 4 - 7
4
Drivers & Utilities
CardReader
1. Click 6.Install Cardreader Driver > Yes.
2. Click Finish.
4
Touchpad
1. Click 7.Install Touchpad Driver > Yes.
2. Click Next.
3. Click the button to accept the license agreement
and click Next.
4. Click Finish > Restart Now to restart the computer.
Control Center
1. Click 8.Install Control Center AP > Yes.
2. Click Next > Install.
3. Click Finish to restart the computer.
4 - 8 Driver Installation
Airplane
Note: Do not use Update Driver in Device Manager to
install the Airplane Mode driver.
1. Click 9.Install Airplane Driver > Yes.
2. Click Next > Install.
3. Click Finish to restart the computer.
Intel® Dynamic Platform Driver
1. Click 10.Install DPTF Driver > Yes.
2. Click Next.
3. Click Yes to accept the license.
4. Click Next > Finish.
Audio
1. Click 11.Install Audio Driver > Yes.
2. Click Next.
3. Click Finish to restart the computer.
Drivers & Utilities
After installing the audio driver the system will not return to the Drivers Installer screen. To install any of
the optional drivers, eject the Device Drivers & Utilities + User’s Manual disc and then reinsert it (or double-click the disc icon in My Computer), and click
Option Drivers (button) to access the optional driver
menu.

Windows Update
After installing all the drivers make sure you enable
Check for updates in order to get all the latest security
updates etc. (all updates will include the latest hotfixes
from Microsoft).
To enable Windows Update make sure you are connected to the internet:
1.
2.
3.
4.
5.
Click the Start Menu and select the Settings item.
Click Update & Security.
Click Check for updates (Windows Update).
The computer will now check for updates (you
need to be connected to the internet).
The system will install any available updates.
Driver Installation 4 - 9
4
Drivers & Utilities
Optional Drivers
See the pages indicated in Table 4 - 1, on page 4 - 4 for the driver installation procedures for any modules included in your purchase option.
4
Models A & B
Figure 4 - 3 - Optional Drivers Installer Screen
Note that you need to install both the WLAN & Bluetooth drivers for the WLAN & Bluetooth Combo modules
4 - 10 Driver Installation
BIOS Utilities
Chapter 5: BIOS Utilities
Overview
This chapter gives a brief introduction to the computer’s built-in software:
If your computer has never been set up, or you are making important changes to the
system (e.g. hard disk setup), then you should review this chapter first and note the
original settings found in Setup. Even if you are a beginner, keep a record of the settings you find and any changes you make. This information could be useful if your
system ever needs servicing.
There is one general rule: Don’t make any changes unless you are sure of what you
are doing. Many of the settings are required by the system, and changing them could
cause it to become unstable or worse. If you have any doubts, consult your service
representative.

BIOS Screens
Note that the BIOS
screens pictured on
these pages are intended for guidance in setting up your system’s
BIOS.
BIOS versions are subject to constant change
and revision, therefore
your computer’s actual
screens may appear
slightly different from
those pictured on these
pages.
Overview 5 - 1
5
BIOS Utilities

BIOS Settings
Warning
5
Incorrect settings can
cause your system to
malfunction. To correct
mistakes, return to Setup and restore the Optimized Defaults with
<F3>.
UEFI Boot & POST
When UEFI Boot is enabled, then the prompts
to press F2 or F7 will
not appear. However
you can still press F2 to
enter the setup, or F7 to
choose the preferred
boot device, if you press
the key immediately the
system boots up.
The Setup Utility
Each time you turn on the computer the system takes a few seconds to conduct a
POST, including a quick test of the on-board RAM (memory).
As the POST proceeds, the computer will tell you if there is anything wrong. If there
is a problem that prevents the system from booting, it will display a system summary
and prompt you to run Setup.
If there are no problems, the Setup prompt will disappear and the system will load
the operating system. Once that starts, you can’t get into Setup without rebooting.
The Aptio Setup Utility tells the system how to configure itself and manage basic
features and subsystems (e.g. port configuration).
To enter Setup, turn on the computer and press F2 (give the system a few seconds
to enter Setup). If the Boot Logo is enabled the F2 on screen will be highlighted to
illustrate that the system is processing the request during the POST (or press F7 for
boot options). If you get a “Keyboard Error”, (usually because you pressed F2 too
quickly) just press F2 again.
If the computer is already on, reboot using the Ctrl + Alt + Delete combination and
then hold down F2 when prompted. The Setup main menu will appear.
To see the boot options press F7 and choose your preferred boot device.
5 - 2 The Setup Utility
BIOS Utilities
Failing the POST
Errors can be detected during the POST. There are two categories, “fatal” and “nonfatal”.
Fatal Errors
These stop the boot process and usually indicate there is something seriously wrong
with your system. Take the computer to your service representative or authorized
distributor/supplier as soon as possible.
Non-Fatal Errors
This kind of error still allows you to boot. You will get a message identifying the
problem (make a note of this message!) and you can then press F7 (the F7 on screen
will be highlighted to illustrate that the system is processing the request) for boot
options.
Press F2 (give the system a few seconds to enter Setup; the F2 on screen will be
highlighted to illustrate that the system is processing the request) to run the Setup
program and try to correct the problem. If you still get an error message after you
change the setting, or if the “cure” seems even worse, call for help.
The Setup Utility 5 - 3
5
BIOS Utilities

Setup Menus
5
The
Setup
menus
shown in this section are
for reference only. Your
computer’s menus will
indicate the configuration appropriate for your
model and options.
Setup Screens
The following pages contain additional advice on portions of the Setup. Along the
top of the screen is a menu bar with menu headings. When you select a heading, a
new screen appears. Scroll through the features listed on each screen to make changes to Setup.
Instructions on how to navigate each screen are in the box at the bottom right side of
the screen.
Figure 5 - 1
Navigation Menu
If these tools are confusing, press F1 to call up a General Help screen, and then use
the arrow keys to scroll up or down the page.
The Item Specific Help on the upper right side of each screen explains the highlighted item and has useful messages about its options.
If you see an arrow next to an item, press Enter to go to a sub-menu on that subject. The sub-menu screen that appears has a similar layout, but the Enter key may
execute a command.
5 - 4 The Setup Utility
BIOS Utilities
Main Menu
Figure 5 - 2
Main Menu
SATA Port # (Main Menu)
Pressing Enter opens the sub-menu to show the configuration of a optical Device/
HDD on the computer’s SATA Ports.
Main Menu 5 - 5
5
BIOS Utilities
System Time & Date (Main Menu)
The hour setting uses the 24-hour system (i.e., ØØ = midnight; 13 = 1 pm). If you
can change the date and time settings in your operating system, you will also change
these settings. Some applications may also alter data files to reflect these changes.
System/Extended Memory: (Main Menu)
This item contains information on the system memory, and is not user configurable.
The system will auto detect the amount of memory installed.
5
MB Series / BIOS Revision / KBC/EC firmware Revision / MAC Address
This item contains information on the BIOS version, network adapter address etc.,
and is not user configurable.
5 - 6 Main Menu
BIOS Utilities
Advanced Menu
Figure 5 - 3
Advanced Menu
5
Advanced Chipset Control (Advanced Menu)
The sub-menu here allows you to enable/disable FlexiCharger and VT-d (see page
5 - 9).
Advanced Menu 5 - 7
BIOS Utilities
SATA Mode (Advanced Menu)
The SATA (Serial ATA) control is configured to operate in AHCI (Advanced Host
Controller Interface) mode.
Power On Boot Beep (Advanced Menu)
Use this menu item to enable/disable the beep as the computer starts up.
5
Battery Low Alarm Beep (Advanced Menu)
Use this menu item to enable/disable the battery low alarm beep.
5 - 8 Advanced Menu
BIOS Utilities
FlexiCharger Enable (Advanced Menu > Advanced Chipset Control)
The sub-menu here allows you to enable/disable the FlexiCharger. The FlexiCharger may be set to automatically start charging your battery when the battery reaches
a certain capacity level (e.g. you could start the battery charge level at 40%).
You can then set the level to stop charging (e.g. 100%), and of course this stop
charge level must be higher then the start charge level.
See the sidebar warning for information on running the FlexiCharger for an extended period as this is not recommended.

FlexiCharger
Warning
If you leave the FlexiCharger continuously "Enabled” for a period of
three months or more,
the battery meter's reading accuracy will deteriorate.
To reset this, set the
FlexiCharger to "Disabled", and then allow
the battery to completely
discharge (see “Battery
FAQ” on page 3 - 21)
before enabling the
function again.
VT-d (Advanced Menu > Advanced Chipset Control)
Enable/disable Intel® Virtualization Technology for Directed I/O (VT-d) from
this menu. This extends Intel's Virtualization Technology (VT) by providing hardware assists for a virtualization solution.
Figure 5 - 4
Advanced Chipset
Control >
FlexiCharger
Advanced Menu 5 - 9
5
BIOS Utilities

Security Menu
Security Menu
5
The changes you make
here affect the access
to the Setup utility itself,
and also access to your
machine as it boots up
after you turn it on.
These settings do not
affect your machine or
network
passwords
which will be set in your
software OS.
Figure 5 - 5
Security Menu
Set Supervisor Password (Security Menu)
You can set a password for access to the Aptio Setup Utility. This will not affect
access to the computer OS (only the Aptio Setup Utility).
5 - 10 Security Menu
BIOS Utilities
Note: To clear existing passwords press Enter and type the existing password, then
press Enter for the new password (without typing any password entry) and Enter
again to confirm the password clearance.
Set User Password (Security Menu)
You can set a password for user mode access to the Aptio Setup Utility. This will
not affect access to the computer OS, (only the Setup utility) unless you choose to
set a Password on Boot (see below). Many menu items in the Aptio Setup Utility
cannot be modified in user mode.
Note: You can only set the user password after you have set the supervisor password.
Password on boot: (Security Menu)
Specify whether or not a password should be entered to boot the computer (you may
only set a password on boot if a supervisor password is enabled). If “Enabled”
is selected, only users who enter a correct password can boot the system (see the
warning in the sidebar). The default setting is “Disabled”.

Password Warning
If you set a boot password (Password on boot
is “Enabled“), NEVER
forget your password.
The consequences of
this could be serious. If
you cannot remember
your boot password you
must contact your vendor and you may lose all
of the information on
your hard disk.
Security Menu 5 - 11
5
BIOS Utilities
Secure Boot Control (Security Menu)
Secure Boot prevents unauthorized operating systems and software from loading
during the startup process. Secure Boot is available as a menu option if you have
enabled UEFI Boot (see “UEFI Boot (Boot Menu)” on page 5 - 15). Enabling Secure Boot will bring up the Secure Boot Mode menu to enable you to configure Secure Boot as Standard (with a fixed secure boot policy) or Customized (which
enables you to make changes to the Key Management database if required).
5
Figure 5 - 6
Security Secure Boot
(Key Management)
5 - 12 Security Menu
BIOS Utilities
TPM Configuration (Security Menu - with UEFI Enabled)
This sub-menu will allow you to enable/disable Trusted Platform Module (TPM)
support. Press Enter to access the Security Device Support menu and select Enable
to support TPM as long as UEFI Boot is enabled (see “Trusted Platform Module”
on page 6 - 22 for details).

TPM Menu Item
Settings
You will need to check
with your IT administrator for the actual TPM
settings required within
your organization.
Figure 5 - 7
Security Device
Support
Security Menu 5 - 13
5
BIOS Utilities
Boot Menu
Figure 5 - 8
Boot Menu
5

BIOS Screens
Note that the BIOS
screens pictured on
these pages are intended for guidance in setting up your system’s
BIOS.
BIOS versions are subject to constant change
and revision, therefore
your computer’s actual
screens may appear
slightly different from
those pictured on these
pages.
5 - 14 Boot Menu
When you turn the computer on it will look for an operating system (e.g. Windows
7) from the devices listed in this menu, and in this priority order. If it cannot find
the operating system on that device, it will try to load it from the next device in the
order specified in the Boot Option Priorities. Item specific help on the right is
available to help you move devices up and down the order.
BIOS Utilities
Boot Option Priorities (Boot Menu)
Press Enter to access the menu, use the arrow keys to move up and down the menu,
and press Enter to select a device from the Boot Option # list (the selected device
will be highlighted in white).
UEFI Boot (Boot Menu)
Enable/disable UEFI Boot from this menu. The Unified Extensible Firmware Interface (UEFI) specification provides a clean interface between operating systems and
platform firmware at boot time. In contrast to BIOS, UEFI defines a set of standard
boot and runtime services. The Network Stack will be enabled as an option under
UEFI Boot.
5
Boot Menu 5 - 15
BIOS Utilities
Exit Menu
Figure 5 - 9
Exit Menu
5
Click Save Changes and Reset to save all changes made. Choosing to Discard
Changes, or Exit Discarding Changes, will wipe out any changes you have made
to the Setup. You can also choose to restore the original Setup defaults that will return the Setup to its original state, and erase any previous changes you have made in
a previous session.
5 - 16 Exit Menu
Modules & Options
Chapter 6: Modules & Options
Overview
This chapter contains information on the following modules, which may come with
your computer, depending on the configuration purchased. If you are unsure please
contact your service representative.
•
•
•
•
•
Wireless LAN Module
Bluetooth & WLAN Combo Module
PC Camera Module
3G/4G Module
Trusted Platform Module

Wireless Device
Operation Aboard
Aircraft
The use of any portable
electronic transmission
devices aboard aircraft
is usually prohibited.
Make sure the WLAN &
Bluetooth module(s)
are OFF (or the system
is in Airplane Mode) if
you are using the computer aboard aircraft
(see Table 1 - 3, on
page 1 - 13).
Overview 6 - 1
6
Modules & Options

Wireless Device
Operation Aboard
Aircraft
6
The use of any portable
electronic transmission
devices aboard aircraft
is usually prohibited.
Make sure the WLAN &
Bluetooth module(s)
are OFF if you are using
the computer aboard
aircraft by putting the
system in to Airplane
Mode (see Table 1 - 3,
on page 1 - 13).
Wireless LAN Module
If your purchase option includes a Combination Wireless LAN & Bluetooth module then install the driver for the appropriate module as instructed below.
Make sure that the module is on (i.e. the system is not in Airplane Mode) before installing the driver.
Make sure you install the drivers in the order indicated in Table 4 - 1, on page 4 - 4.
Note that you need to install both the WLAN & Bluetooth drivers for the WLAN
& Bluetooth Combo modules.
6 - 2 Wireless LAN Module
Modules & Options
Intel® WLAN Driver Installation
1. Make sure the system is not in Airplane Mode, and then insert the Device
Drivers & Utilities + User’s Manual disc into an attached DVD drive.
2. Click Option Drivers (button).
3. Click 1.Install WLAN Driver > Yes.
4. Click in the check box to agree to the End User License Agreement and click
Install.
5. Click Finish.
6. The operating system is the default setting for Wireless LAN control in
Windows (see page 6 - 4).
3rd Party 802.11b/g/n Driver Installation
1. Make sure the system is not in Airplane Mode, and then insert the Device
Drivers & Utilities + User’s Manual disc into an attached DVD drive.
2. Click Option Drivers (button).
3. Click 1.Install WLAN Driver > Yes.
4. Click Next.
5. Click Finish to restart the computer.
6. The operating system is the default setting for Wireless LAN control in
Windows (see page 6 - 4).
Wireless LAN Module 6 - 3
6
Modules & Options
WLAN Configuration in Windows 10
You can configure a wireless connection using one of the following options, however make sure the Wireless LAN module is turned on (and not in Airplane Mode)
before configuration begins.
1.
2.
3.
4.
Click the Wireless icon
in the notification area of the taskbar.
Make sure that Airplane mode is off (the Airplane mode icon should be gray).
A list of available access points will appear.
Double-click an access point to connect to it (or click it and click Connect).
6
Figure 6 - 1
WiFi & Network
Connections
6 - 4 Wireless LAN Module
Modules & Options
5.
6.
7.
8.
Enter a network security key (password) if required, and click Next.
You can choose to share or connect to devices or not.
When you are connected to the network access point it will display Connected
status
.
Select any connected network and click Disconnect
to disconnect
from a connected access point.

Wireless Device
Operation Aboard Aircraft
6
The use of any portable electronic
transmission devices aboard aircraft is
usually prohibited.
Make sure the module is either OFF or
in Airplane mode if you are using the
computer aboard aircraft.
Figure 6 - 2
Network Connected
(Click Disconnect)
Wireless LAN Module 6 - 5
Modules & Options
9. You can click the Airplane Mode button to turn the mode On or Off.
10. You need to either use Airplane Mode, or to turn the WLAN module off aboard
aircraft.
11. If you click on Network Settings to bring up Network & Internet for a more
comprehensive list of network and internet settings including Wi-Fi (can be turned
on/off), Airplane mode (Airplane mode and Wireless devices can be turned on/off)
VPN, Dial-up, Ethernet and Proxy.
12. You can also access the Network & Internet settings from the Start Menu
(Settings > Network & Internet).
6
Figure 6 - 3
Network & Internet
Settings
6 - 6 Wireless LAN Module
Modules & Options
Bluetooth & WLAN Combo Module
If your purchase option includes a Combination Wireless LAN & Bluetooth module then install the driver for the appropriate module as instructed as instructed overleaf.
Make sure that the module is on (i.e. the system is not in Airplane Mode) before installing the driver.

Bluetooth Data Transfer
Note that the transfer of data between the computer and a Bluetooth enabled device is supported
in one direction only (simultaneous data transfer is not supported). Therefore if you are copying
a file from your computer to a Bluetooth enabled device, you will not be able to copy a file from
the Bluetooth enabled device to your computer until the file transfer process from the computer
has been completed.

Wireless Device
Operation Aboard
Aircraft
The use of any portable
electronic transmission
devices aboard aircraft
is usually prohibited.
Make sure the WLAN &
Bluetooth module(s)
are OFF if you are using
the computer aboard
aircraft by putting the
system in to Airplane
Mode (see Table 1 - 3,
on page 1 - 13).
Note that you need to install both the WLAN & Bluetooth drivers for the WLAN
& Bluetooth Combo modules.
Bluetooth & WLAN Combo Module 6 - 7
6
Modules & Options
6
Intel Bluetooth Combo Driver Installation
1. Make sure the system is not in Airplane Mode, and then insert the Device
Drivers & Utilities + User’s Manual disc into an attached DVD drive.
2. Click Option Drivers (button).
3. Click 2.Install Combo BT Driver > Yes.
4. Click Next > Next.
5. Click in the check box to accept the license and click Next.
6. Select the setup type (Typical is recommended) and click Install.
7. Click Finish.
8. See “Bluetooth Configuration in Windows” on page 6 - 9 for configuration instructions.
3rd Party Bluetooth (V4.0) Combo Driver Installation
1. Make sure the system is not in Airplane Mode, and then insert the Device
Drivers & Utilities + User’s Manual disc into an attached DVD drive.
2. Click Option Drivers (button).
3. Click 2.Install Combo BT Driver > Yes.
4. Click Next.
5. Click Finish to restart the computer.
6. See “Bluetooth Configuration in Windows” on page 6 - 9 for configuration instructions.
6 - 8 Bluetooth & WLAN Combo Module
Modules & Options
Bluetooth Configuration in Windows
1.
2.
Click the Settings item in the Start Menu and then click Devices (or click the Bluetooth icon
in the taskbar and click Add a Bluetooth Device).
Click Bluetooth and make sure Bluetooth is On and a list of discovered devices
will appear.
Figure 6 - 4
Devices > Bluetooth
Bluetooth Taskbar
Menu
3.
4.
Double-click the device you want to pair with the computer and click Pair.
On first connection the computer will provide you with a pairing code to be entered
onto the device.
Figure 6 - 5
Enter the Passcode
Bluetooth & WLAN Combo Module 6 - 9
6
Modules & Options
5.
6.
Enter the code into your Bluetooth enabled device and click Yes on the computer
to complete the pairing.
Select a device and click Remove Device
to disconnect from
any device.
Figure 6 - 6
6
Devices > Bluetooth
Remove Device
6 - 10 Bluetooth & WLAN Combo Module
Modules & Options
To Make your Computer Discoverable to Bluetooth Devices
1.
2.
3.
4.
Click the Settings item in the Start Menu and then click Devices.
Click Bluetooth and under Related Settings click More Bluetooth options (or
click the Bluetooth icon
in the taskbar Open Settings).
In Bluetooth Settings make sure that Allow Bluetooth devices to find this PC
check box (Discovery) has a check inside it.
Make sure that the Alert me when a new Bluetooth device wants to connect
check box (Notifications) has a check inside it, if you want to be notified when a
Bluetooth device wants to connect.
6
Figure 6 - 7
Bluetooth Settings
Bluetooth & WLAN Combo Module 6 - 11
Modules & Options
PC Camera Module
When the PC Camera application is run the LED indicator to the left of the camera
will be illuminated (see 2 Figure 1 - 2 on page 1 - 7/Figure 1 - 3 on page 1 - 8).
Note that you need to use the Camera app in Windows to take pictures and capture
video. Use the Fn + F10 key combination (see “Function/Hot Key Indicators” on
page 1 - 13) to toggle power to the PC Camera module.
6
Note that you need to use the Camera app
ture video.
6 - 12 PC Camera Module
in Windows to take pictures and cap-
Modules & Options
Camera App
1.
2.
3.
Make sure the PC Camera is turned on by using the Fn + F10 key combination (or
Control Center button).
Run the Camera app from the Start menu by clicking on the Camera app icon
(you can type “camera” into the search box to find the Camera app if it is not
pinned to the Start menu).
The interface displays two buttons on the right of the screen; one for photo and
one for video.
Figure 6 - 8
Camera App Mode
Icons
Photo
4.
5.
Video
Simply click on the appropriate button to switch to either photo or video modes.
You can use the buttons at the top to access the Photo collection, Self Timer or
Settings.
Figure 6 - 9
Camera Menu Bar
PC Camera Module 6 - 13
6
Modules & Options
6.
Click Settings
to access the camera settings menu to make adjustments for
Camera Button long key press function, Photo Aspect ratio, Framing grid,
video recording frame rates, Flicker reduction and Digital video stabilization.

Camera Settings
The Self Timer may be set to take Photos after 2, 5 or 10 seconds and can also be set to continue taking pictures until the
camera button is pressed again.
6
Figure 6 - 10
Camera Settings
The Aspect Ratio can be changed to those supported by the
system.
You can use a Framing grid to help you line up pictures.
The Video recording resolution and frame rate can be set to
any supported by the system. Note that capturing high resolution video files requires a substantial amount of disk space for
each file. After recording video, check the video file size (rightclick the file and select Properties) and the remaining free space
on your hard disk (go to File Explorer, right-click the hard disk,
and select Properties). If necessary you can remove the recorded video file to a removable medium e.g. CD, DVD or USB Flash
drive.
If you need to reduce any screen flicker, change the settings in
Flicker reduction to either e.g. 50Hz or 60Hz.
6 - 14 PC Camera Module
Modules & Options
Taking Pictures/Capturing Video
1.
2.
3.
4.
5.
6.
Make sure the PC Camera is turned on by using the Fn + F10 key combination (or
Control Center button).
Run the Camera app from the Start menu by clicking on the Camera app icon
(you can type “camera” into the search box to find the Camera app if it is not
pinned to the Start menu).
Click to select either photo
or video
modes.
Click the photo icon to take a picture, and the camera icon will briefly turn yellow as
the picture is taken.
Click on the video icon
to start video capture (if video capture begins a timer
will appear at the bottom of the screen and the icon will turn yellow).
To stop video capture click the video icon again.
6
Figure 6 - 11
Video Camera
Recording in
Process
PC Camera Module 6 - 15
Modules & Options
7.
Captured photos and videos will be saved to the Photos app stored in the Start
menu (type Photos into the search box if you cannot find the app).
6
Figure 6 - 12
Photo App
(For Captured
Photos & Videos)
6 - 16 PC Camera Module
Modules & Options
3G/4G Module
If you have included an optional UMTS/HSPA+ based 3G Module (Universal Mobile Telecommunications System or High Speed Packet Access) module or LTE
(Long Term Evolution) 4G module (see “Communication” on page D - 3 for specification details) in your purchase option, you do not require a driver/application
installation for Windows. Follow the instructions overleaf to install the USIM card
(which will be supplied by your service provider) for Model B computers (installing
the USIM card for Model A computers will require assistance from your distributor/
supplier - see page 6 - 20), and then use the Charms Bar Wireless icon to access
the 3G/4G network in the same manner as the WLAN.

Important Notice
If your purchase option includes both Wireless LAN and 3G/4G modules, then the appropriate antennas will be installed. Note that In order to comply with FCC RF exposure compliance requirements, the antenna must not be co-located or operate in conjunction with
any other antenna or transmitter.

Wireless Device
Operation Aboard
Aircraft
The use of any portable
electronic transmission
devices aboard aircraft
is usually prohibited.
Make sure the WLAN &
Bluetooth module(s)
are OFF (or the system
is in Airplane Mode) if
you are using the computer aboard aircraft
(see Table 1 - 3, on
page 1 - 13).
Important Notice - 3G/4G & Bluetooth/Wireless LAN Modules
In order to comply with FCC regulations you should NOT operate the 3G/4G module and
the Bluetooth/Wireless LAN modules at the same time as this may disrupt radio frequency,
and cause interference. When the 3G/4G module is powered on, make sure that the Bluetooth/Wireless LAN modules are powered off.
3G/4G Module 6 - 17
6
Modules & Options

Power Safety
Warning
6
Before you undertake any
installation
procedures,
make sure that you have
turned off the power, and
disconnected all peripherals and cables (including
telephone lines).
USIM Card Orientation
Note that the USIM card’s
readable side (with the
gold-colored
contacts)
should face downwards as
illustrated.
Figure 6 - 13
Battery Removal
Model B
6 - 18 3G/4G Module
3G/4G Module USIM Card Installation for Model B Computers
Follow the instructions below to install the USIM card (which will be supplied by
your service provider).
1.
2.
3.
4.
Turn the computer off, and turn it over.
Slide the latch 1 in the direction of the arrow.
Slide the latch 2 in the direction of the arrow, and hold it in place.
Slide the battery out in the direction of the arrow 3 .
1
2
3
Modules & Options
5.
Insert the USIM card 4 as illustrated below until it clicks fully into position, and
replace the battery.

Power Safety
Warning
4
4
Before you undertake any
installation
procedures,
make sure that you have
turned off the power, and
disconnected all peripherals and cables (including
telephone lines).
USIM Card Orientation
Note that the USIM card’s
readable side (with the
gold-colored
contacts)
should face downwards as
illustrated.
Figure 6 - 14
USIM Card Insertion
& Battery Insertion
Model B
3G/4G Module 6 - 19
6
Modules & Options
3G/4G Module USIM Card Installation for Model A Computers
Contact your distributor/supplier for assistance on installing the USIM card for
Model A computers, as removing the bottom cover of the computer can void your
warranty.
6
6 - 20 3G/4G Module
Modules & Options
3G/4G Configuration in Windows 10
You can configure a 3G/4G connection as below, however make sure the system is
not in Airplane Mode before configuration begins. You can connect to a 3G/4G connection in much the same way as the WLAN connection.
1.
2.
3.
4.
5.
6.
7.
8.
9.
Click the Settings item in the Start Menu and then click Network and Internet.
Click Cellular a list of available access points will appear.
Click the access point and click Connect.
The system will connect to your network.
Connected will appear under the connection.
You can then access the internet, download e-mail etc. as per any internet
connection.
To disconnect you can select the connection and click Disconnect.
You need to use Airplane Mode aboard aircraft.
You can also click the Wireless icon
in the notification area of the taskbar, click
Cellular and double-click an access point connect to access the connection
information.
6
3G/4G Module 6 - 21
Modules & Options
Trusted Platform Module
(Optional)
The TPM security chip allows you to create and manage digital certificates for user
and platform authentication. This type of security is usually administered within
large enterprises and organizations, and therefore requires implementation by a system administrator before users can access security features.
6
Make sure you have administrator’s rights to your computer, and have a Windows
password enabled for full security protection. In addition Make sure you prepare
a removable media (e.g. a USB flash drive) to store passwords etc. before beginning the TPM initialization process.
Before setting up the TPM functions you must enable and initialize the security platform.
6 - 22 Trusted Platform Module
Modules & Options
Enabling & Activating TPM
1.
2.
3.
4.
5.
6.
Restart the computer.
Enter the Aptio Setup Utility pressing F2 during the POST/startup.
Use the arrow keys to select the Security menu.
Select TPM Configuration and press Enter to access the sub-menu.
Select Enable in Security Device Support.
You will then need to press F4 to save the changes and restart the computer.

TPM Configuration
You can select TPM
Configuration
from
the Security menu as
long as UEFI is enabled.
Clearing TPM
Information
You can select Pending operation, and
then select TPM clear
to clear existing TPM information in order to reset the TPM.
Figure 6 - 15
TPM State (Enable)
Trusted Platform Module 6 - 23
6
Modules & Options
TPM Management in Windows
You can manage your TPM settings from within Windows:
1.
2.
3.
Go to the Control Panel.
Click BitLocker Drive Encryption (System and Security).
Click TPM Administration.
6
Figure 6 - 16
BitLocker Drive
Encryption
(TPM
Administration)
6 - 24 Trusted Platform Module
Modules & Options
4.
The TPM Management window allows you to configure the TPM within Windows.
As TPM is usually administered within large enterprises and organizations, your
system administrator will need to assist you in managing the information here.
6
Figure 6 - 17
Trusted Platform
Module (TPM)
Management on
Local Computer
Administration
Trusted Platform Module 6 - 25
Modules & Options
TPM Actions
1.
2.
3.
Click Prepare the TPM and follow the instructions in the Wizard to prepare the
TPM (this will probably require a restart of the computer and confirmation of the
setting changes after restart by pressing the appropriate F key).
After the restart the TPM will be prepared and you can then use the Actions menu
to Turn TPM off, Change Owner Password, Clear TPM or Reset TPM Lockout.
A wizard will help take you through any setup steps.
6
Figure 6 - 18
TPM Actions Menu
6 - 26 Trusted Platform Module
Modules & Options
BitLocker
BitLocker Drive Encryption can be used in conjunction with the TPM to encrypt
data on the disk. Access the Microsoft BitLocker Drive Encryption control panel
applet from the Windows control panel (System and Security).
1.
2.
Click Turn on Bit Locker.
Follow the on-screen instructions to setup BitLocker, and make sure you have a
removable media (e.g. a USB flash drive) to store saved recovery keys etc.
6
Figure 6 - 19
BitLocker Drive
Encryption
Trusted Platform Module 6 - 27
Modules & Options
6
6 - 28
Troubleshooting
Chapter 7: Troubleshooting
Overview
Should you have any problems with your computer, before consulting your service representative, you may want
to try to solve the problem yourself. This chapter lists some common problems and their possible solutions. This
can’t anticipate every problem, but you should check here before you panic. If you don’t find the answer in these
pages, make sure you have followed the instructions carefully and observed the safety precautions in the preface.
If all else fails, talk to your service representative. You should also make a record of what happened and what
remedies you tried.
Of course, if something goes wrong, it will happen at the most inconvenient time possible, so you should preview
this section just in case. If, after you’ve tried everything, and the system still won’t cooperate, try turning it off
for a few minutes and then rebooting. You will lose any unsaved data, but it may start working again. Then call
your service representative.
Overview 7 - 1
7
Troubleshooting
Basic Hints and Tips
Many of the following may seem obvious but they are often the solution to a problem when your computer appears not to be working.
• Power - Is the computer actually plugged into a working electrical outlet? If plugged into a power strip,
make sure it is actually working. Check the LED Power & Communication Indicators (see “LCD Panel
Open - Model A” on page 1 - 7 & “LCD Panel Open - Model B” on page 1 - 8) to see the computer’s
power status.
• Connections - Check all the cables to make sure that there are no loose connections anywhere.
7
• Power Savings - Make sure that the system is not in Hibernate or Sleep mode by pressing the keys configured in your Power Options (see “Power-Saving States” on page 3 - 7), the Fn + F12 key combination, or
power button to wake-up the system.
• Brightness - Check the brightness of the screen by pressing the Fn + F8 and F9 keys to adjust the brightness.
• Display Choice - Press Fn + F7 to make sure the system is not set to “external only” display.
• Boot Drive - Make sure there are no optical media and/or USB storage devices in any connected drive.
7 - 2 Basic Hints and Tips
Troubleshooting
Backup and General Maintenance
• Always backup your important data, and keep copies of your OS and programs safe, but close to hand.
Don’t forget to note the serial numbers if you are storing them out of their original cases, e.g. in a CD wallet.
• Run maintenance programs on your hard disk and OS as often as you can. You may schedule these programs to run at times when you are not using your computer. You can use those that are provided free with
your OS, or buy the more powerful dedicated programs to do so.
• Write down your passwords and keep them safe (away from your computer). This is especially important if
you choose to use a Supervisor password for the BIOS (see “The Setup Utility” on page 5 - 2).
• Keep copies of vital settings files such as network, dialup settings, mail settings etc.(even if just brief notes).

Warranty
The CPU is not a user serviceable part. Opening this compartment, or accessing the CPU in any way, may violate your warranty.
Backup and General Maintenance 7 - 3
7
Troubleshooting
Viruses
• Install an Anti-Virus program and keep the definitions file (the file which tells your program which viruses
to look for) up to date. New computer viruses are discovered daily, and some of them may seriously harm
your computer and cause you to lose data. Anti-Virus programs are commercially available and the definitions file updates are usually downloadable directly from the internet.
7
• Be careful when opening e-mail from sources you don’t know. Viruses are often triggered from within email attachments so take care when opening any attached file. You can configure most Anti-Virus programs to check all e-mail attachments. Note: You should also beware of files from people you know as the
virus may have infected an address book and been automatically forwarded without the person’s knowledge.
• Keep a “Bootable CD-ROM/DVD-ROM/USB storage device” (this CD/DVD/USB device provides basic
information which allows you to startup your computer) handy. You may refer to your OS’s documentation
for instructions on how to make one, and many Anti-Virus programs will also provide such a disk (or at
least instructions on how to make one).
7 - 4 Viruses
Troubleshooting
Upgrading and Adding New Hardware/Software
• Do not be tempted to make changes to your Windows Registry unless you are very sure of what you are
doing, otherwise you will risk severely damaging your system.
• Don’t open your computer or undertake any repair or upgrade work if you are not comfortable with what
you are doing.
• Read the documentation. We can assume, since you are reading this that you are looking at the computer’s
manual, but what about any new peripheral devices you have just purchased? Many problems are caused by
the installation of new hardware and/or software. Always refer to the documentation of any new hardware
and/or software, and pay particular attention to files entitled “READ ME” or “READ ME FIRST”.
• When installing a new device always make sure the device is powered on, and in many cases you will need
to restart the computer. Always check that all the cables are correctly connected.
• Make sure you have installed the drivers for any new hardware you have installed (latest driver files are
usually available to download from vendor’s websites).
Upgrading and Adding New Hardware/Software 7 - 5
7
Troubleshooting
• Thoroughly check any recent changes you made to your system as these changes may affect one or more
system components, or software programs. If possible, go back and undo the change you just made and see
if the problem still occurs.
• Don’t over complicate things. The less you have to deal with then the easier the source of the problem may
be found; Example - if your computer has many devices plugged into its ports, and a number of programs
running, then it will be difficult to determine the cause of a problem. Try disconnecting all of the devices and
restarting the computer with all the peripheral devices unplugged. A process of elimination (adding and
removing devices and restarting where necessary) will often find the source of a problem, although this may
be time consuming.
7
7 - 6 Upgrading and Adding New Hardware/Software
Troubleshooting
Problems and Possible Solutions
Problem
Possible Cause - Solution
You turned on the power but it doesn’t
work.
Battery missing / incorrectly installed. Check the battery bay, make sure the
battery is present and seated properly (the design of the battery only allows it to
go in one way). Make sure there’s nothing interfering with the battery contacts.
The battery LED power indicator
blinking orange.
, is
Low Battery. Plug in the DC power source. If the computer doesn’t start up
immediately, turn it off then on again.
You are losing battery power too quickly.
The system is using too much power. If your OS has a Power Options scheme
(see “Power Plans” on page 3 - 5) check its settings. You may also be using a
peripheral device/USB device that is drawing a lot of power.
Actual battery operating time is shorter
than expected.
The battery has not been fully discharged before being recharged. Make sure
the battery is fully discharged and recharge it completely before reusing (see
pages 3 - 17 to 3 - 21).
Power Options have been disabled. Go to the Control Panel in Windows and
re-enable the options.
A peripheral device/USB device is consuming a lot of power. Turn off/remove
the unused device to save power.
Problems and Possible Solutions 7 - 7
7
Troubleshooting
Problem
7
Possible Cause - Solution
The system will not wake up from a
power saving state (Sleep/Hibernate)
on network activity (Wake on LAN) even
though I have plugged in the powered
AC/DC adapter.
Wake on LAN is supported in AC mode only.
The computer feels too hot.
Make sure the computer is properly ventilated and the Vent/Fan intakes are not
blocked. If this doesn’t cool it down, put the system into Hibernate mode or turn
it off for an hour. Make sure the computer isn’t sitting on a thermal surface (see
“Overheating” on page 1 - 22/1 - 23). Make sure you’re using the correct
adapter.
When the system enters a power saving state the plugged in AC/DC adapter
should be connected, and should remain connected, in order to allow the
system to wake up on network activity. Unplugging the adapter, and then
plugging it back in again, will not allow the system to wake up on network
activity.
Make sure that your notebook is completely powered off before putting it into a
travel bag (or any such container). Putting a notebook which is powered on in a
travel bag may cause the Vent/Fan intakes to be blocked.
7 - 8 Problems and Possible Solutions
Troubleshooting
Problem
Nothing appears on screen.
Possible Cause - Solution
The system is in a power saving mode. Toggle the sleep/resume key
combination, Fn + F4 (see “Configuring the Power Buttons” on page 3 - 9).
The screen controls need to be adjusted. Toggle the screen control key
combinations Fn + F8/F9. If you’re connected to an external monitor, make sure
it’s plugged in and turned on. You should also check the monitor’s own
brightness and contrast controls.
The computer is set for a different display. Toggle the screen display key
combination, Fn + F7. If an external monitor is connected, turn it on.
The screen saver is activated. Press any key or touch the TouchPad.
No image appears on the external
monitor I have plugged in and powered
on.
You haven’t installed the video driver and configured it appropriately from the
Control Panel. See Appendix C for instructions on installing and configuring
the video driver.
You forget the boot password.
If you forget the password, you may have to discharge the battery of the CMOS.
Contact your service representative for help.

Password Warning
If you choose to set a boot password, NEVER forget your password. The consequences of this could be serious. If you cannot
remember your boot password you must contact your vendor and you may lose all of the information on your hard disk.
Problems and Possible Solutions 7 - 9
7
Troubleshooting
7
Problem
Possible Cause - Solution
The sound cannot be heard or the volume
is very low.
The volume might be set too low. Check the volume control in the Volume
Control Panel in the Windows notification area, or use the key combination Fn
+ F5 and F6 (see “Function/Hot Key Indicators” on page 1 - 13) to adjust.
My internal microphone seems to be
disabled and/or I can still hear sound
from the speakers even though I have
plugged headphones into the headphone
jack.
You have disabled “Front panel jack detection” in Connector Settings in the
Realtek HD Audio Manager control panel. Go to the Realtek HD Audio
Manager and click the Connector Settings icon
and make sure that there is
no tick alongside “Front panel jack detection” and click OK.
The CD/DVD cannot be read.
The CD/DVD is dirty. Clean it with a CD/DVD cleaner kit.
The CD/DVD tray will not open when
there is a disc in the tray.
The CD/DVD is not correctly placed in the tray. Gently try to remove the disc
using the eject hole (see “Loading Discs” on page 2 - 3).
The DVD regional codes can no longer
be changed.
The code has been changed the maximum 5 times. See “DVD Regional
Codes” on page 2 - 5.
Unwelcome
typing.
Num Lock is turned ON (see “Function/Hot Key Indicators” on page 1 - 13).
numbers
appear
when
I am sliding my finger up and down on the
right side of the Touchpad to scroll a
Window and the Touchpad does not
respond.
There are different Touchpad versions available on this computer, and this
version requires tapping/holding to scroll. Either tap repeatedly, or hold the
finger down, at the top or bottom right of the Touchpad (depending on the
scrolling direction required) to scroll the window.
7 - 10 Problems and Possible Solutions
Troubleshooting
Problem
Possible Cause - Solution

Other Keyboards
If your keyboard is damaged or you just want to make a change, you can use any standard USB keyboard. The system will detect and
enable it automatically. However special functions/hot keys unique to the system’s regular keyboard may not work.
The system freezes or the screen goes
dark.
The system’s power saving features have timed-out. Use the AC/DC adapter,
press the sleep (Fn + F4) key combination, or press the power button if no LEDs
are lit.
The system never goes into a power
saving mode.
Power Options features are not enabled. Go to the Windows Power Options
menu and enable the features you prefer (see “Power-Saving States” on
page 3 - 7). Make sure you have enabled Hibernate mode from the control
panel.
Note: Systems with 32GB eMMC modules only support Windows 10 Hybrid Boot,
and do not support Windows 10 Hibernate mode.
The Wireless LAN/Bluetooth modules
cannot be detected.
The modules are off as the computer is in Airplane Mode. Go to the Charms
Bar and select Settings and then click the WiFi icon (Airplane mode should be
Off).
The PC Camera module cannot be
detected.
The module is off. Press the Fn + F10 key combination in order to enable the
module (see “Function/Hot Key Indicators” on page 1 - 13). Run the camera
application to view the camera picture.
Problems and Possible Solutions 7 - 11
7
Troubleshooting
Problem
Possible Cause - Solution
The Wireless LAN/Bluetooth modules
cannot be configured.
The driver(s) for the module(s) have not been installed. Make sure you have
installed the driver for the appropriate module (see the instructions for the
appropriate module in “Modules & Options” on page 6 - 1).
A file cannot be copied
connected Bluetooth device.
The transfer of data between the computer and a Bluetooth enabled device is
supported in one direction only (simultaneous data transfer is not
supported). If you are copying a file from your computer to a Bluetooth enabled
device, you will not be able to copy a file from the Bluetooth enabled device to
your computer until the file transfer process has been completed
to/from
a
7
7 - 12 Problems and Possible Solutions
Troubleshooting
Problem
Possible Cause - Solution
I have used Update Driver in Device
Manager (Unknown device > Other
Devices) to try and install the Airplane
Mode driver. Windows encountered a
problem in attempting to update the driver,
and a yellow exclamation mark appears
in Device Manager against the Unknown
device.
It is very important that the drivers are installed in the order indicated in Chapter
4 (which is the numbered installation order on the Device Drivers & Utilities +
User’s Manual disc). This issue can occur when drivers are manually installed,
and not in the correct order.
If you have attempted to Update Driver from the Device Manager control panel
and have encountered problems, then use the method below to correct this:
To correct this problem:
1.
2.
3.
4.
5.
6.
Go to the Programs and Features (Programs) control panel in
Windows.
Select any installed Airplane Mode driver item (e.g. Insyde Airplane
Mode HID Mini-Driver), and click Uninstall/Change to uninstall the
current driver.
Restart the computer.
Insert the Device Drivers & Utilities + User’s Manual disc and click
Install Drivers (button).
Double-click the Airplane Driver item in the menu.
Follow the instructions to install the correct driver (you will need to
restart the computer as part of the installation process).
Problems and Possible Solutions 7 - 13
7
Troubleshooting
Problem
Possible Cause - Solution
When using a Bluetooth headset the
audio appears to be mono and not
stereo.
This is a common issue with Bluetooth headsets. To resolve this issue do the
following (you will need to repeat this procedure after every boot up, restart,
or when the system resumes from hibernation):
1.
2.
3.
Go to the Devices & Printers control panel in Windows.
Double-click the Bluetooth headset.
Click Connect to complete the stereo connection.
OR
1.
2.
7
3.
A file being copied to/from a connected
Bluetooth device appears to be
transferring very slowly.
Go to the Sound control panel in Windows.
Right-click (in the Playback tab) the Bluetooth Stereo Audio device (the
default device is Headset).
Click Connect to complete the stereo connection.
You may have the Bluetooth control panel (Settings > Devices > Bluetooth)
open. When transferring data between the computer and a Bluetooth enabled
device, make sure that the Bluetooth control panel is closed.

Bluetooth Control Panel
(Settings > Devices)
Close the Bluetooth control panel (pictured on the right) when
transferring data between the computer and a Bluetooth enabled device.
7 - 14 Problems and Possible Solutions
Troubleshooting
Resolving the “Can’t connect to this network” issue with the 3G/4G Module
1.
2.
3.
4.
If you have issues connecting to the cellular network when you are attempting to use the 3G/4G network then
you may need to manually connect to the Internet access point name (APN).
Usually the Internet APN is set automatically, however if your cellular data connection isn't working, you should
try manually entering a new Internet APN based on your location and mobile operator.
To find your APN settings contact your mobile operator directly (or of you can connect to a WiFi network on your
PC, or have a phone handy, try searching online to find the Internet APN settings for your mobile operator).
See http://windows.microsoft.com/en-us/windows-10/cellular-settings or search the Microsoft website for
"Windows 10 cellular settings".
7
Problems and Possible Solutions 7 - 15
Troubleshooting
7
7 - 16
Interface (Ports & Jacks)
Appendix A: Interface (Ports & Jacks)
Overview
The following chapter will give a quick description of the interface (ports & jacks) which allow your computer
to communicate with external devices, connect to the internet etc.
A
Interface (Ports & Jacks) A - 1
Interface (Ports & Jacks)
Notebook Ports and Jacks
Item
Description
Card Reader
The card reader allows you to use some of the latest digital storage cards. Push the card into the
slot and it will appear as a removable device.
For All Models:
•
•
MMC (MultiMedia Card) / RSMMC
SD (Secure Digital) / Mini SD / SDHC / SDXC
For Models A & B Only:
•
DC-In Jack
A
MS (Memory Stick) / MS Pro / MS Duo
Plug the supplied AC/DC adapter into this jack to power your computer.
External Monitor (VGA)
Port
This port allows you to connect an external monitor, or Flat Panel Display, to get dual video or
simultaneous display on the LCD and external monitor/FPD.
HDMI-Out Port
The HDMI-Out (High-Definition Multimedia Interface) is an audio/video connector interface for
transmitting uncompressed digital streams. This allows you to connect an external monitor, TV or
Flat Panel Display etc. as a display device by means of a HDMI cable. Note that HDMI carries
both audio and video signals.
A - 2 Interface (Ports & Jacks)
Interface (Ports & Jacks)
Item
Description
Headphone-Out Jack
Headphones or speakers may be connected through this jack. Note: Set your system’s volume to
a reduced level before connecting to this jack.
Microphone-In Jack
Plug an external microphone in to this jack to record on your computer.
RJ-45 LAN Jack
This port supports LAN (Network) functions.
Note: Broadband (e.g. ADSL) modems usually connect to the LAN port.
Security Lock Slot
To prevent possible theft, a Kensington-type lock can be attached to this slot. Locks can be
purchased at any computer store.
Interface (Ports & Jacks) A - 3
A
Interface (Ports & Jacks)
Item
Description
USB 2.0/1.1 Port
These USB ports are for low-speed peripherals such as keyboards, mice or scanners, and for
high-speed peripherals such as external HDDs, digital video cameras or high-speed scanners
etc. Devices can be plugged into the computer, and unplugged from the computer, without the
need to turn the system off (if the power rating of your USB device is 500mA or above, make sure
you use the power supply which comes with the device).
USB 3.0 Port
(USB 3.1 Gen 1)
3.0
The USB 3.0 ports capable of 5Gbps (SuperSpeed) are classified as USB 3.1 Gen 1. The USB
3.0 (USB 3.1 Gen 1) ports are denoted by their blue color; and USB 2.0 ports are colored
black. USB 3.0 will transfer data much faster than USB 2.0, and is backwards-compatible with
USB 2.0.
Note that Model A computers have one USB 2.0 port, but Model B & C computers have two
USB 2.0 ports.
A
A - 4 Interface (Ports & Jacks)
Control Center
Appendix B: Control Center
Overview
The following chapter will give a quick description of the functions of the Control Center. The Control Center
gives quick access to frequently used controls, power management features and enables you to quickly turn modules on/off. Click the Control Center icons to toggle the appropriate function, or hold the mouse button down
and move the dial control where applicable. Certain functions will automatically be adjusted when a power mode
is selected. The Control Center in Windows works under the Desktop App and not under the Start screen.

Control Center Access
To run the Control Center
press the Fn + Esc key combination, or double-click the
icon
in the notification
area of the taskbar.
B
Close the Control Center by
clicking the
close icon in
the top right of the panel
(move the cursor onto the
top right corner of the panel to highlight it).
Figure B - 1 - Control Center
Control Center B - 1
Control Center
Power Modes
You can set a Power Mode by clicking the appropriate icon at the top of the Control Center. Each power
mode will affect the Power Conservation Mode, Airplane Mode, Power Plan and PC camera power etc.
You can click a Control Center icon to set an overall power mode and then click individual icons in the
Control Center to power on/off the Touchpad and PC camera.
Modes
Quiet
Power Saving
Performance
Entertainment
Quiet Mode
will set the Fan
Speed to
Silent.
Icon
B
Power Plan
Balanced
Power Saver
High Performance
Balanced
Power Conservation Mode
Balance
Power Saving
Performance
Balance
PC Camera
ON
OFF
ON
ON
TouchPad
ON
ON
ON
ON
Airplane Mode
OFF
ON
OFF
OFF
Table B - 1- Power Modes
B - 2 Control Center
Note
When Fan
Speed is set to
Silent the
System Power
Plan will be set
to Power
Saver and the
Power
Conservation
Mode will be
set to Power
Saving.
Control Center
Control Center Menus
The Control Center contains 2 menu headings (System Program & Device) under the Power Modes. Click
the menu headings and then click any of the buttons outlined on the following pages.
Figure B - 2 - Control Center Menus
Power Status (System Program)
/
The Power Status icon will show whether you are currently powered by the battery, or by the AC/DC adapter
plugged in to a working power outlet. The power status bar will show the current battery charge state.
Brightness (System Program)
The Brightness icon will show the current screen brightness level. You can use the slider to adjust the screen
brightness or the Fn + F8/F9 key combinations, or use the Fn+ F2 key combination to turn off the LED backlight
(press any key to turn it on again).
Control Center B - 3
B
Control Center
Volume (System Program)
The Volume icon will show
the current volume level. You can use the slider to adjust the Volume or the Fn + F5/F6 key combinations, or
use the Fn+ F3 key combination to mute the volume.
Fan Speed (System Program)
You can set the fan speed to Maximum (full power), Automatic or Silent (the system can override the Silent
fan if required). The fan speed will adjust itself automatically to control the heat of the CPU. However you can
adjust the setting to maximum for enhanced performance if you prefer.
Power Conservation (System Program)
This system supports Energy Star power
management features that place computers (CPU, hard drive, etc.) into a low-power sleep modes after a designated period of inactivity (see “Power Conservation Modes” on page 3 - 12). Click either the Performance,
Balanced or Power Saving button.
B
Sleep Button (System Program)
Click either the Hibernate or Sleep buttons to have the computer enter the selected power-saving mode when
the Fn + F4 key combination is pressed (see “Power-Saving States” on page 3 - 7).
Desktop Background (System Program)
Clicking the Desktop Background button will allow you to change the desktop background picture.
B - 4 Control Center
Control Center
Display Switch (System Program)
Click the Display Switch button to access the menu (or use the
priate attached display mode.
+ P key combination) and select the appro-
Time Zone (System Program)
Clicking the Time Zone button will access the Date and Time Windows control panel.
TouchPad/PC Camera (Device)
Click either of these buttons to toggle the TouchPad or camera module’s power status. The icon will appear
dimmed when it is disabled. Note that the power status of the camera module is also effected by the Power Mode
selected (see Table B - 1, on page B - 2).
Caps Lock/Scroll Lock/Number Lock/Airplane Mode
Click the button to toggle the appropriate lock mode and Airplane Mode.
B
Control Center B - 5
Control Center
B
B - 6
Video Driver Controls
Appendix C: Video Driver Controls
The basic settings for configuring the LCD are outlined in “Video Features” on
page 1 - 32.
Intel Video Driver Installation
Make sure you install the drivers in the order indicated in Table 4 - 1, on page 4 - 4.
1. Click 2.Install VGA Driver > Yes.
2. Click Next > Yes > Next > Next.
3. Click Finish to restart the computer.

Video Card Options
Note that card types,
specifications and drivers are subject to continual
updates
and
changes. Check with
your distributor/supplier
for the latest details on
video cards supported.
DVMT Notes
Note: After installing the video driver go to the Display control panel to adjust the
video settings to the highest resolution.
Dynamic Video Memory Technology
Intel® DVMT automatically and dynamically allocates as much system memory
(RAM) as needed to the integrated video system (the video driver must be installed). DVMT returns whatever memory is no longer needed to the operating system.
DVMT is not local video
memory.
DVMT will not function
in MS-DOS. DOS uses
the legacy memory indicated.
Intel Video Driver Installation C - 1
C
Video Driver Controls
Configure Other Displays Using Project
You can configure attached displays from Project.
1.
2.
3.
4.
Attach your display to the appropriate port, and turn it on.
Press the
+ P key combination.
Click on any one of the options from the menu to select PC screen only,
Duplicate, Extend or Second screen only.
You can also click Connect to a wireless display at the bottom of the Project
screen and follow the steps to connect to any wireless enabled display.
Figure C - 1
Project
C
C - 2 Configure Other Displays Using Project
Video Driver Controls
Configuring an External Display In Windows
1.
2.
3.
4.
5.
Attach your external display to the appropriate port, and turn it on.
Go to the Control Panel.
Click Display (icon) and Adjust Resolution (Appearance and Personalization).
Click the Detect button.
The computer will then detect any attached displays.
Figure C - 2
Screen Resolution
Multiple Displays
C
You can configure attached displays from Project. C - 3
Video Driver Controls
6.
You can configure the displays from the Multiple Displays menu.
Figure C - 3
Screen Resolution
Multiple Display
Options
C
• Duplicate these displays - Shows an exact copy of the main display desktop on
the other displays)
• Extend these displays - Treats both connected displays as separate devices
• Show desktop only on 1/2 - Only one of your displays is used.
C - 4 You can configure attached displays from Project.
Video Driver Controls
The System Control Panel in Settings may also be used to configure displays.
1.
2.
3.
4.
5.
Attach your external display to the appropriate port, and turn it on.
Click the Start Menu and click Settings > System (or right-click the desktop and
select Display Settings).
You can change Duplicate, Extend or choose to display on 1 screen only.
Click Apply to save any changes made.
Click Advanced display settings to access further options.
Figure C - 4
System > Display
C
You can configure attached displays from Project. C - 5
Video Driver Controls

Volume Adjustment
The sound volume level
can be clicking using the
volume control icon
in the notification area
of the taskbar.
HDMI Audio Configuration
HDMI (High-Definition Multimedia Interface) carries both audio and video signals.
In some cases it will be necessary to go to the Sound control panel and manually
configure the HDMI audio output as per the instructions below.
1.
2.
3.
4.
5.
Go to the Sound control panel.
Click Playback (tab)
The playback device will be selected.
You may need to select the audio device and click Set Default (button).
Double-click the device to access the control panel tabs.
Figure C - 5
Sound - HDMI
Device (set Default)
C
C - 6 HDMI Audio Configuration
Video Driver Controls
6.
7.
Adjust the HDMI settings from the control panel tabs.
Click OK to close the Sound
control panel.
Figure C - 6
HDMI Device
Properties
C
HDMI Audio Configuration C - 7
Video Driver Controls

Other Applications
If you are using a third
party application to play
DVDs etc. from any attached DVD device,
you will need to consult
the application’s documentation to see the
appropriate audio configuration (the application must support digital
to analog translation).
HDMI Notes
• Connect a device with HDMI support to the HDMI-Out port BEFORE attempting to play audio/video sources through the device.
• To play audio sources through your external display’s (TV or LCD) speakers
you will need to go to the audio configuration control panel on the display and
configure the audio input accordingly (see your display device manual).
HDMI Video Configuration
1.
2.
3.
4.
Connect an HDMI cable from the HDMI-Out port to your external display.
Configure your external display as per the instructions in “Attaching Other
Displays” on page C - 25.
Set up your external display (TV or LCD) for HDMI input (see your display device
manual).
You can now play video/audio sources through your external display.
C
C - 8 HDMI Audio Configuration
Video Driver Controls
Wireless Display Configuration
1.
2.
3.
Note that no driver or application is required for wireless display in Windows 10.
Press the
+ P key combination.
Click Connect to a wireless display at the bottom of the Project screen and
follow the steps to connect to any wireless enabled display.
Figure C - 7
Add a Wireless
Display
C
4.
5.
The system will then search for compatible display devices (this may take up to
60 seconds so allow time for this to complete).
Double-click any detected display device in the list.
Wireless Display Configuration C - 9
Video Driver Controls
6.
7.
8.
9.
You may then need to input a pin number for the device to which you are
connecting and click Next.
The display will then connect (for specific settings for your display see the
documentation supplied with your compatible adapter/display for full details).
Go to the Project menu and click Disconnect to temporarily disconnect from the
wireless display.
To permanently disconnect from the display (you will need to go back through the
connection process again) you can select it in Devices and click Remove Device
> Yes.
C
C - 10 Wireless Display Configuration
Video Driver Controls
Intel® HD Graphics Control Panel
Advanced video configuration options are provided by the Intel® HD Control Panel. To access the control panel see below and overleaf:
1.
Right-click the Desktop and select Intel(R) Graphics Settings from the menu.
Figure C - 8
Right-Click Desktop
(Intel Graphics
Settings)
OR
2.
Click the icon
in the notification area of the Desktop taskbar and select Intel(R)
Graphics Settings from the menu.
C
Figure C - 9
Taskbar Notification
Area Icon Menu
Intel® HD Graphics Control Panel C - 11
Video Driver Controls
OR
3.
Double-click the Intel(R) HD Graphics control panel in the Windows Control
Panel.
Figure C - 10
Control Panel
Intel® Graphics
Settings
C
C - 12 Intel® HD Graphics Control Panel
Video Driver Controls
You may make changes to any of the graphics properties by clicking the appropriate
menu panel and adjusting the settings from the menus.

Home
Click the Home button to
return to the main menu
screen in any of the submenu screens.
Figure C - 11
Intel® HD Graphics
Control Panel
C
Intel® HD Graphics Control Panel C - 13
Video Driver Controls

Multiple Display
Display
Click either General Settings or Color Settings to make display adjustments, including configuration for any attached external displays.
At least one other display must be attached in
order to view multiple
display selection options.
Figure C - 12
Intel® HD Graphics
Control Panel Display
C
C - 14 Intel® HD Graphics Control Panel
Video Driver Controls
Click the Display menu at the top of the screen to display the sub-menus. The Multiple Displays menu allows you to configure the display mode of any attached displays (see “Attaching Other Displays” on page C - 25). Click Apply to save any
changes made.

Multiple Display
At least one other display must be attached in
order to view multiple
display selection options.
Audio Settings
Any attached active displays must have audio
capacity to allow audio
configuration.
Figure C - 13
Intel® HD Graphics
Control Panel
Display - Multiple
Displays
Intel® HD Graphics Control Panel C - 15
C
Video Driver Controls
The Custom Resolutions sub-menu allows you to adjust the display (or any attached display) to any width, height, refresh rate, color depth and underscan percentage of your choice. Note that incorrect settings can cause system instability and even
possible component damage, so this is adjusted at your own risk.
Figure C - 14
Intel® HD Graphics
Control Panel
Display Settings Custom
Resolutions
C
C - 16 Intel® HD Graphics Control Panel
Video Driver Controls
3D
This menu allows you to choose how 3D images are displayed. Performance gives
the smoothest motion of images, Quality displays the most detail, Balanced Mode
provides better computer performance with good quality and Custom allows you to
configure the Anisotropic Filtering and Vertical Sync and features to your preferences. Click Apply to save changes.
Figure C - 15
Intel® HD Graphics
Control Panel 3D
C
Intel® HD Graphics Control Panel C - 17
Video Driver Controls
Options and Support
Hot Key Manager in Options and Support allows you to create hot keys for opening the application and scaling etc. Click Apply to save changes.
Figure C - 16
Intel® HD Graphics
Control Panel
Options and
Support
C
C - 18 Intel® HD Graphics Control Panel
Video Driver Controls
Click the Options menu at the top of the screen to display the sub-menus. The Information Center provides details on System Information, the Built-In Display
and any attached displays.

Preferences
Go to the Preferences
sub-menu in Options to
configure the preferences
for the Intel® HD Graphics
Control Panel.
Make sure you click Enable under Tray Icon to
display the Intel® HD
Graphics Control Panel
icon in the notification area
of the taskbar (as below).
Figure C - 17
Intel® HD Graphics
Control Panel
Options Information Center
Intel® HD Graphics Control Panel C - 19
C
Video Driver Controls
Video
The Video menu allows you to brighten or darken movies, or to switch to vivid colors. The Preview image will display a sample image using the current settings. You
can Save Profile and name the Profile to recall the settings at any time. Click Apply
to save changes (select Color Enhancement or Image Enhancement from the
menu).
Figure C - 18
Intel® HD Graphics
Control Panel Video
(Color
Enhancement)
C
C - 20 Intel® HD Graphics Control Panel
Video Driver Controls
Click the Video menu at the top of the screen to display the sub-menus.The Image
Enhancement menu allows you to adjust the Sharpness, Skin Tone Enhancement, Noise Reduction, Contrast Enhancement and Film Mode Detection. Click
Apply to save changes.
Figure C - 19
Intel® HD Graphics
Control Panel - Video
(Image
Enhancement Basic)
C
Intel® HD Graphics Control Panel C - 21
Video Driver Controls
Power
The battery life can be extended through dynamic control of the frame rate if Extended Battery Life for Gaming is enabled. Settings can be selected for when the
system is powered by battery or is plugged in.
Figure C - 20
Intel® HD Graphics
Control Panel Power
C
C - 22 Intel® HD Graphics Control Panel
Video Driver Controls
Profiles
You can select one of the preset profiles (Brighten Video, Darken Video and Enhance Video Colors) from the menu on the left. Alternatively you can go through
the menus to make adjustments to your preferences for Display, Color, Video, Options and Support and Power (tick any boxes for the settings required), and then
Save the settings to a profile (which may be imported or exported).
Figure C - 21
Intel® HD Graphics
Control Panel Profiles
C
Intel® HD Graphics Control Panel C - 23
Video Driver Controls

4K2K Videos on 4K2K
External Displays
Note you may experience some video lag
when playing 4K2K videos on an attached
4K2K external display.
Display Devices & Options
Note that you can use external displays connected to the HDMI-Out port and/or external monitor port. See your display device manual for supported formats.

Attaching Displays
When you first attach an external display you may find that the desktop does not occupy
the full screen area. Use either the display’s auto adjust/configure controls, or the Intel(R)
HD Graphics Control Panel to configure the full screen display.
Table C - 1
Display Modes
Intel Display Mode
Table C - 2
C
Description
Single Display
One of the connected displays is used as the display device (PC
screen only or Second screen only).
Clone/Duplicate
Both connected displays output the same view and may be
configured independently
Extended / Extend
Both connected displays are treated as separate devices, and act as
a virtual desktop
Collage
A number of connected displays are combined into a single unified
higher resolution for larger screen sizes
Hybrid
A number of connected displays are combined and can be
configured in a combination of Clone and Extended modes
C - 24 Display Devices & Options
Video Driver Controls
Attaching Other Displays

To Clone Displays:
1.
2.
3.
4.
5.
Attach your external display to the HDMI-Out port/external monitor port, and turn it on.
Go to the Intel(R) HD Graphics Control Panel control panel and click Display >
Multiple Displays (sub-menu).
Click Clone from the Select Display Mode menu.
Click Apply, and OK to confirm the settings change.
Select the displays from the Select One or More Active Displays menu.
Multiple Display
At least one other display must be attached in
order to view Multiple
Display selection options.
Figure C - 22
Display > Multiple
Displays (Clone)
C
Attaching Other Displays C - 25
Video Driver Controls

Display Settings
Extended Desktop
You can have different
Colors, Screen Area
and Monitor Refresh
Rates for each display
device provided your
monitor can support
them.
To Enable Extended Mode:
1.
2.
3.
4.
Attach your external display to the HDMI-Out port/external monitor port, and turn it on.
Go to the Intel(R) HD Graphics Control Panel control panel and click Display >
Multiple Displays (sub-menu).
Click Extended from the Select Display Mode menu.
Click Apply, and OK to confirm the settings change.
You can drag the monitor icons to match the
physical layout of your
displays. Icons and programs may also be
dragged between the
displays.
C
Figure C - 23
Display > Multiple
Displays (Extended)
Click the appropriate monitor icon and drag it to match the physical arrangement you wish to use (e.g. the secondary display may be extended left/right/
above/below the primary display).
C - 26 Attaching Other Displays
Video Driver Controls
To Enable Collage Mode:
1.
2.
3.
4.
5.
6.
Attach your external display to the appropriate port, and turn it on.
Go to the Intel(R) HD Graphics Control Panel control panel and click Display >
Multiple Displays (sub-menu).
Click Collage from the Select Multiple Display Mode menu.
Click Enable Collage and click On.
Click Vertical or Horizontal to arrange and displays as required.
Click Apply, and OK to confirm the settings change.

Collage Mode
Collage mode is used to
combine a number of
displays into a single
unified higher resolution
for larger screen sizes,.
Figure C - 24
Display > Multiple
Displays (Collage)
C
Attaching Other Displays C - 27
Video Driver Controls
C
C - 28
Specifications
Appendix D: Specifications

Latest Specification Information
The specifications listed in this Appendix are correct at the time of going to press. Certain items (particularly processor types/
speeds and CD/DVD device types) may be changed, updated or delayed due to the manufacturer's release schedule. Check
with your distributor/supplier for details.
Note that this computer model series may support a range of CPUs and/or video adapters.
To find out which CPU is installed on your system go to the Start menu and select Settings, and then select System and
click About. This will also provide information on the amount of Installed RAM etc.
To get information on your system’s video adapter go to the Start menu and select Settings, and then select System and
click Display> Advanced display settings > Display adapter properties.
D
Specifications D - 1
Specifications
Display
Storage
Pointing Device & Keyboard
For Model A:
14.0” / 35.56cm, 16:9, 3.6mm Thick
Backlit Panel
HD (1366 * 768) / FHD (1920 * 1080)
One Changeable 9.5mm(h) Super Multi
Optical Device Drive with SATA Interface
(Factory Option)
Built-in TouchPad or ClickPad with MultiGesture and Scrolling Functionality
For Model B:
15.6” / 39.62cm, 16:9, 3.8mm Thick
Backlit Panel
HD (1366 * 768) / FHD (1920 * 1080)
For Model C:
17.3” / 43.94cm, 16:9, 6.0mm Thick
Backlit Panel, HD+ (1600 * 900)
OR
17.3” / 43.94cm, 16:9, 3.8mm Thick
Backlit Panel, FHD (1920 * 1080)
Memory
Dual Channel DDR3L
D
Two 204 Pin SO-DIMM Sockets
Supporting DDR3L 1600 / 1866 MHz
Memory Modules (real operational
frequency depends on the FSB of the
processor)
Memory Expandable up to 8GB
Compatible with 4GB or 8GB Modules
D - 2 Specifications
Dummy Optical Device Drive (Factory
Option)
OR
(For Models B & C only) Caddy Bay for
9.5mm (h) ODD or for 2.5” / 7.0mm (h)
HDD / SSD (Factory Option)
For Model A:
A4 Size Isolated Keyboard
For Model B:
Full Size Isolated Winkey Keyboard with
Numeric Keypad
Interface
One Changeable 2.5" / 7.0 mm (h) / 9.5
mm (h) HDD / SSD with SATA (Serial)
Interface
For Model A:
One USB 2.0 Port
eMMC 32GB (Factory Option)
For Models B & C:
Two USB 2.0 Ports
Note: eMMC 32GB modules only support
Windows 10 Hybrid Boot and do not
support Windows 10 Hibernate mode
Audio
High Definition Audio Interface
Built-In Microphone
2 * Built-In Speakers
------------------------------------------------------
Two USB 3.0 Ports (USB 3.1 Gen 1)
One External Monitor Port
One HDMI-Out (High-Definition
Multimedia Interface) Port (with HDCP)
One Headphone-Out Jack
One Microphone-In Jack
One RJ-45 LAN Jack
One DC-In Jack
Specifications
Card Reader
Communication
Power & Battery
Embedded Multi-In-1 Card Reader
(Push-Push Card Reader for Model C)
Built-In 10/100/1000Mb Base-TX
Ethernet LAN
For All Models:
For All Models:
- MMC/ RS MMC
- SD/ Mini SD / SDHC/ SDXC
1.0M HD Video Camera Module
For Models A & B Only:
- MS/ MS Pro/ MS Duo
Note: Some cards require PC adapters
that are usually supplied with the cards
Slot
One OR Two M.2 Card Slots (Processor
Dependent)
===============================
Slot 1 for M.2 2230 WLAN Combo Module
with PCIe & USB Interfaces (A Key)
For Models A & B Only:
(Factory Option) Slot 2 for LTE or
UTMS/HSPA (3G/4G Module) + M.2
3042 Card with USB Interface (B Key)
Intel® Wireless-N 7265 (2*2 802.11 b/g/n)
WLAN + Bluetooth M.2 2230 Combo Module (Factory Option)
Intel® Dual Band Wireless-AC 3165
(1*1 802.11 a/c) WLAN + Bluetooth M.2
2230 Combo Module (Factory Option)
3rd Party WLAN (802.11b/g/n) +
Bluetooth v4.0+LE M.2 2230 Combo
Module (Factory Option)
For Models A & B Only:
3G UTMS/HSPA+ M.2 3042 Card Module
(Factory Option)
OR
4G LTE M.2 3042 Card Module (Factory
Option)
Full Range AC/DC Adapter AC input 100
- 240V, 50 - 60Hz, DC Output 19V, 2.1A
(40 Watts)
=======================================
For Model A:
Embedded 4 Cell Smart Lithium Ion
Battery Pack 32WH
OR
Embedded 4 Cell Smart Lithium Ion
Battery Pack 44WH (Factory Option)
OR
Embedded 6 Cell Smart Lithium Ion
Battery Pack 48WH (Factory Option)
OR
Embedded 3 Cell Smart Lithium Ion
Battery Pack 24WH (Factory Option)
OR
Embedded 6 Cell Smart Lithium Ion
Battery Pack 62WH (Factory Option)
=======================================
Power Management
Supports Wake on LAN
Supports Wake on USB (AC Mode Only)
Supports Wake on RTC Alarm (AC Mode
Only)
For Models B & C:
Embedded 4 Cell Smart Lithium Ion
Battery Pack 32WH
OR
Embedded 4 Cell Smart Lithium Ion
Battery Pack 44WH (Factory Option)
Specifications D - 3
D
Specifications
Security
Environmental Spec
Security (Kensington® Type) Lock Slot
BIOS Password
Trusted Platform Module 2.0 (Factory
Option)
Intel® PTT for Systems Without TPM
Temperature
Operating:
Non-Operating:
5°C - 35°C
-20°C - 60°C
Relative Humidity
Operating:
Non-Operating:
20% - 80%
10% - 90%
Features (For Some Model Designs)
Painted Style
IMR (Injected Molded Resin) LCD Back
Covers
Shipping Mode
Fan Silent Mode
FlexiCharger
Dimensions & Weight
Operating System
Model B:
374mm (w) * 258.5mm (d) * 12 - 24.7mm (h)
2.1kg *Barebone System with 32WH
Battery and ODD
Windows® 10 (64-bit)
Indicators
LED Indicators - Power/Suspend, Battery,
HDD/ODD, Airplane Mode, Camera
D
BIOS
One 64Mb SPI Flash ROM
AMI BIOS
D - 4 Specifications
Model A:
340mm(w) * 242mm(d) * 26.5mm(h)
(Height excluding battery area)
2.0 kg *Barebone System with 32WH
Battery & ODD
Model C:
413mm (w) * 273mm (d) * 12.7 - 28.5mm (h)
2.5kg *Barebone System with 32WH
Battery and ODD
*A barebone system does not include the HDD,
RAM, adapter, power cord and factory option
modules (weight tolerance within +/- 5%).