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Owner’s Manual
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IP Remote Access Unit
with Power Control
Model:
B051-000-AC
FCC Information
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense. The user must use shielded cables and connectors with this equipment. Any
changes or modifications to this equipment not expressly approved by Tripp Lite could void the user’s authority to operate this equipment.
RoHS
This product is RoHS compliant.
Package Contents
• B051-000-AC
• 6 ft. C14 to C13 Power Cord
• 4 ft. USB KVM Cable Kit
• Rack Mount Bracket
• 4 ft. PS/2 KVM Cable Kit
• DIN Rail Brackets
• 10 in. USB/PS2 Combo Console Cable Kit
• Rubber Feet
• 6 ft. USB 2.0 Virtual Media Cable (5-Pin Mini-B Male to A Male)
• CD with Software and Owner’s Manual
• 5 ft. External Power Supply (Input: 100-240V, 50/60Hz, 0.5A
Output: 5.3V, 2.4A)
• Quick Start Guide
1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support
Note: Follow these instructions to ensure proper operation and prevent damage to this device and its connected equipment.
Copyright © 2012 Tripp Lite. All rights reserved. All trademarks are the property of their respective owners.
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Table of Contents
Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Remote Console Computer Requirements . . . . . . . . . . .
Connected Computer/Server Requirements . . . . . . . . . .
Supported Video Resolutions . . . . . . . . . . . . . . . . . . . . .
Supported Operating Systems . . . . . . . . . . . . . . . . . . . . .
Supported Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3
3
3
4
4
4
4
5
Hardware Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General Safety Instructions . . . . . . . . . . . . . . . . . . . . . . .
Stacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6
6
7
8
9
Remote Session Operation . . . . . . . . . . . . . . . . . . . . . 42
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Administrator Setup . . . . . . . . . . . . . . . . . . . . . . . . . . 10
First Time Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Network Setup - IP Address Determination . . . . . . . . . 10
Logging Into the B051-000-AC . . . . . . . . . . . . . . . . .
Local Console Login . . . . . . . . . . . . . . . . . . . . . . . . . . .
Web Browser Login . . . . . . . . . . . . . . . . . . . . . . . . . . .
Non-Browser Login . . . . . . . . . . . . . . . . . . . . . . . . . . .
12
12
13
13
Admin Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Remote Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power Management (Browser only) . . . . . . . . . . . . . . .
Log (Browser Only) . . . . . . . . . . . . . . . . . . . . . . . . . . .
User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
User Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Console Management . . . . . . . . . . . . . . . . . . . . . . . . . .
Sessions (Browser only) . . . . . . . . . . . . . . . . . . . . . . . .
Customization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
14
14
16
19
19
20
20
22
31
34
35
38
39
40
41
The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The Log Server Main Screen - Overview . . . . . . . . . . .
53
53
53
53
54
55
56
56
57
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General Operation Troubleshooting . . . . . . . . . . . . . . .
Administration Troubleshooting . . . . . . . . . . . . . . . . . .
Mouse Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . .
Virtual Media Troubleshooting . . . . . . . . . . . . . . . . . . .
AP Windows Client Troubleshooting . . . . . . . . . . . . . .
WinClient ActiveX Viewer Troubleshooting . . . . . . . .
Java Applet & AP Java Client Troubleshooting . . . . . .
Log Server Troubleshooting . . . . . . . . . . . . . . . . . . . . .
Sun Systems Troubleshooting . . . . . . . . . . . . . . . . . . . .
Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . .
58
58
58
59
59
59
60
60
60
61
61
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Warranty Registration . . . . . . . . . . . . . . . . . . . . . . . . 63
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Introduction
Features
• Connects to a computer or KVM switch to provide IP remote access.
• Up to 32 accounts can access the B051-000-AC at the same time.
A Message Board is provided for use in situations where multiple
accounts are logged in at the same time. It allows users to communicate
amongst each other, and provides methods for taking over control of
KVM functions. Administrators can terminate active sessions.
• Comes with both browser and non-browser based applications for
remotely accessing the unit.
• Out of band control (OOBC) functionality allows a modem to be
connected, providing access to the KVM switch outside of the
primary network. Supports modem Dial In, Dial Out and Dial Back.
• Supports a broad range of communication protocols: TCP/IP, HTTP,
HTTPS, UDP, DHCP, SSL, ARP, DNS, ICMP, CHAP, PPP.
• Built-in power control lets you power cycle the connected computer/
KVM switch.
• Allows a dynamic IP address assigned by a DHCP server to be
mapped to a host name.
• Compatible with all major operating systems and VT100-based
serial devices.
• Advanced encryption technology – 1024 bit RSA, 56 bit DES, 256
bit AED and 128 bit SSL.
• Supports both IPv4 and IPv6.
• Users can customize the encryption used for Keyboard/Mouse,
Video and Virtual Media. They can choose between any combination
of 56-bit DES, 168-bit 3DES, 256-bit AES, 128-bit RC4 or Random.
• Supports Link Local IPv6 Address and IPv6 Stateless Auto
configuration protocols.
• Provides BIOS level access to connected computers.
• Features 2-Wire RS-232 and standard RS-232 serial ports, allowing
you to remotely control serial devices, such as a switch or routers.
• Access to the B051-000-AC can be controlled through the use of IP
and/or MAC address filters, in which user-defined IP and/or MAC
addresses can be granted or denied access to the unit.
• Virtual Media lets the connected computer access USB 1.1 and
2.0 media, such as DVD/CD drives and flash drives, from the
computer being used to access the B051-000-AC, as if it was directly
connected.
• Browser and non-Browser based Administrator Utilities are provided
for the Administrator, or Select accounts who are given permission,
to perform functions such as configuring settings, creating/editing
accounts and upgrading firmware.
• Virtual Media can be used to map a Smart Card / CAC reader on
the computer remotely accessing the B051-000-AC to the connected
computer.
• Multi-Language Support – Administrator Utility can be displayed in
English, German, Russian, Japanese, Korean, Traditional Chinese
and Simplified Chinese. A Virtual Keyboard is provided for use in a
remote session, and is available in English US, English UK, Chinese,
French, German, Hungarian, Italian, Japanese, Korean, Portuguese,
Russian, Spanish, Swedish and US International.
• Remote authentication support: RADIUS, LDAP, LDAPS and MS
Active Directory.
• Track critical events on the installation, such as user logins and
system reboot, via SMTP email notification, SNMP traps, the
included Windows-based Log Server or Syslog server.
• Remote Toolbar provides an easy way for the user to control a remote
session, and adjust settings such as Video Quality that can impact
session performance.
• The Windows-based Log Server records events that take place in the
installation and writes them to a searchable database. Administrators
and Select accounts who are given access can search for events
containing certain text or strings of text, and display them according
to date and order of significance.
• Supports remote video resolutions up to 1600 x 1200 @ 60Hz, with
up to 24-bit color depth.
• Supports importing third party CA certificates.
• Exit macros can be set to be executed upon exiting a remote session.
• Multi-level authentication – Up to 64 accounts can be created, with
any combination of Administrators, Users and Select accounts. User
account permissions can be customized to provide them with the
desired level of access.
Remote Console Computer Requirements
• For best results we recommend that the computers used to access the
switch have at least a Pentium III, 1 GHz processor, with their screen
resolution set to 1024 x 768.
• Browsers must support 128-bit SSL encryption.
• For the browser-based Java Applet and non-browser AP Java Client,
the latest version of Sun’s Java Runtime Environment (JRE) must be
installed, and 250 MB of memory available after installation.
• For best results, a network transfer speed of at least 512 kbps is
recommended.
• For the Log Server, you must have the Microsoft Jet OLEDB 4.0 or
higher driver installed.
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Introduction (continued)
Connected Computer/Server Requirements
• For USB Connections: Type A USB port and USB host controller
Computers/servers to be connected to the B051-000-AC must have
the following:
• For PS/2 Connections: 6-pin mini-DIN keyboard and mouse ports
• VGA, SVGA or Multisync port
Supported Video Resolutions
Only the following non-interlaced video signals are supported:
Resolution
Refresh Rates
640 x 480
60, 72, 75, 85, 90, 100, 120
720 x 400
70
800 x 600
56, 60, 72, 75, 85, 90, 100, 120
1024 x 768
60, 70, 75, 85, 90, 100
1152 x 864
60, 70, 75, 85
1280 x 720
60
1280 x 1024
60, 70, 75, 85
1600 x 1200
60
Browser
Version
Internet Explorer*
6 and higher
Chrome
8.0 and higher
Firefox
3.5 and higher
Mozilla
1.7 and higher
Safari
4.0 and higher
Opera
10.0 and higher
Netscape
9.1 and higher
Supported Operating Systems
Compatible with all major operating systems.
Supported Browsers
Supported browsers for users that remotely log into the B051-000-AC
include:
* Internet Explorer 64-bit is not supported, only 32-bit.
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Introduction (continued)
Components
Front Panel
1
2
3
4
5
6
1 LAN Port – The Cat5e/6 cable that connects the B051-000-AC to the network plugs in here.
2 Reset Button – Note: This recessed switch must be pushed with a thin object, such as the end of a paper clip or a ballpoint pen.
3
4
5
6
• Pressing and releasing this button when the unit is running performs a system reset.
• Pressing and holding this button for more than 3 seconds when the unit is running resets the unit’s configuration to the factory default settings. Note that this does not clear user account information.
• Pressing and holding this button while powering on the unit will restore the original firmware version. This operation should only be performed in the event of a firmware upgrade failure that results in the device becoming inoperable.
10/100 Mbps LED – When connected to a network with a transfer rate of 10Mbps, this LED will illuminate Orange. When connected to a
network with a transfer rate of 100Mbps, this LED will illuminate Green.
Link LED – Flashes Green when the unit is being accessed remotely.
Power LED – Illuminates Orange when the unit is powered-on.
Outlet Power LED – Illuminates Orange when power to the unit’s power control port is turned on.
Back Panel
1
2
3
4
5
6
7
8
9
10
1 Circuit Breaker Button – As a safety measure, the circuit breaker will trip in the event of an overcurrent. If this happens, press this button to
resume normal operation.
2 Grounding Terminal
3 C14 Power Inlet – The power cord that connects the unit to a power source for power management functionality plugs in here.
4 C13 Power Outlet – The power cord that connects the unit to a computer or KVM’s power inlet for power management functionality plugs in here.
5 Power Jack – The external power supply connects to the unit here.
6 Virtual Media Port – The included USB cable, which connects to the USB port on a computer to provide virtual media functionality, plugs
into the unit here.
7 PC/KVM Port – The included USB or PS/2 KVM cable kit, which connects a computer or KVM to the B051-000-AC, plugs into the unit here.
8 Console Port – The included USB/PS2 combo console cable kit connects to the unit here. The VGA monitor, and USB or PS/2 keyboard/
mouse connect to the available connectors on the cable kit.
9 2-Wire RS-232 Serial Port – This port is provided for the connection and control of a 2-Wire RS-232 Serial device.
10 RS-232 Serial Port – This port is provided for the connection and control of a RS-232 Serial device, or the connection of a modem for out of
band operation.
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Hardware Setup
General Safety Instructions
• Read all of these instructions. Save them for future reference.
• Follow all warnings and instructions marked on the device.
• Use of this equipment in life support applications where failure of this equipment can reasonably be expected to cause the failure of the life
support equipment or to significantly affect its safety or effectiveness is not recommended. Do not use this equipment in the presence of a
flammable anesthetic mixture with air, oxygen or nitrous oxide.
• This device is designed for IT power distribution systems with up to 230V phase-to-phase voltage.
• Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
• Do not use the device near water.
• Do not place the device near, or over, radiators or heat registers.
• The device cabinet is provided with slots and openings to permit adequate ventilation. To ensure reliable operation and protect against overheating,
these openings must never be blocked or covered.
• The device should not be placed on a soft surface (bed, sofa, rug, etc.), as this will block its ventilation openings. Likewise, the device should not
be placed in a built-in enclosure unless adequate ventilation has been provided.
• Never spill liquid of any kind on the device.
• Unplug the device from the wall outlet before cleaning. Use a damp cloth for cleaning. Do not use liquid or aerosol cleaners.
• The device should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.
• To prevent damage to your installation, ensure that all devices are properly grounded.
• The device is equipped with a 3-wire grounding type plug. This is a safety feature. If you are unable to insert the plug into the outlet, contact your
electrician to replace your obsolete outlet. Do not attempt to defeat the purpose of the grounding-type plug. Always follow your local/national
wiring codes.
• Position system cables and power cables carefully to ensure that nothing rests on any cable. Route the power cord and cables so that they cannot
be stepped on or tripped over.
• If an extension cord is used with this device, make sure that the total ampere rating of all products used on the cord does not exceed the extension
cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.
• To help protect your system from sudden transient increases and decreases in electrical power, it is recommended that you plug your devices into
a Tripp Lite surge suppressor, line conditioner, or uninterruptible power supply (UPS).
• When connecting or disconnecting power to hot-pluggable power supplies, observe the following precautions:
> Install the power supply before connecting the power cable to the power supply
> Unplug the power cable before removing the power supply
> If the system has multiple sources of power, disconnect power from the system by unplugging all power cables from the power supplies
> Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short out parts, resulting in a risk
of fire or electrical shock
> Do not attempt to service the device yourself. Refer all servicing to qualified service personnel
• If the following conditions occur, unplug the device from the wall outlet and bring it to qualified service personnel for repair:
> The power cord or plug has become damaged or frayed
> Liquid has been spilled into the device
> The device has been exposed to rain or water
> The device has been dropped or the cabinet has been damaged
> The device exhibits a distinct change in performance, indicating a need for service
> The device does not operate normally when the operating instructions are followed
• Adjust only those controls that are covered in the operating instructions. Improper adjustment of other controls may result in damage that will
require extensive repair work by a qualified technician.
• Do not connect the RJ11 connector marked “UPGRADE” to a public telecommunication network.
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Hardware Setup (continued)
Rack Mounting Safety Instructions
• Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests
on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
• Always load the rack from the bottom up, and load the heaviest item in the rack first.
• Make sure that the rack is level and stable before extending a device from the rack.
• Use caution when pressing the device rail release latches and sliding a device into or out of a rack; the slide rails can pinch your fingers.
• After a device is inserted into the rack, carefully extend the rail into a locking position, and then slide the device into the rack.
• Do not overload the AC supply branch circuit that provides power to the rack. The total rack load should not exceed 80 percent of the branch
circuit rating.
• Make sure that all equipment used on the rack, including power strips and other electrical connectors, is properly grounded.
• Ensure that proper airflow is provided for devices in the rack.
• Ensure that the operating ambient temperature of the rack environment does not exceed the maximum ambient temperature specified for the
equipment by the manufacturer.
• Do not step on or stand on any device when servicing other devices in a rack.
Stacking
The B051-000-AC can be placed on any level surface that can safely support its weight plus the weight of attached cables. When placing the unit on
a desktop, remove the backing material from the rubber feet that came with this package and affix them to the bottom panel at the corners.
Note: To ensure adequate ventilation, allow at least 5 cm on each side, and 13 cm at the back for power cord and cable clearance.
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Hardware Setup (continued)
Rack Mounting
The B051-000-AC comes with both 0U and DIN rail mounting hardware, so that it can be conveniently mounted on a system rack.
To mount the unit using the 0U hardware, follow these steps:
To mount the unit using the DIN rail hardware, follow these steps:
1. Remove the two screws from the top or bottom of the unit (towards
the back panel).
1. Secure the 0U mounting bracket to the unit by following steps 1 and
2 in the previous section.
2. Secure the bracket to the unit using the two screws you just removed.
2. Secure the DIN rail hardware to the 0U hardware using the included
screws.
3. Mount the unit in a rack using user-supplied screws that are
appropriate for you rack. Note: The unit can also be wall mounted
using the 0U mounting hardware.
3. Hang the unit on the DIN rail.
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Hardware Setup (continued)
Installation
Front Panel
7 Network
Back Panel
9
8
10
4
3
2
5
2-Wire
RS-232
Serial Device
6
Modem or
RS-232
Serial Device
(VGA Monitor and USB
or PS/2 Keyboard/Mouse)
(USB, PS/2, KVM
or Computer)
1 Make sure that power to all of the devices you will be connecting is turned off.
2 Using the included USB/PS2 Combo Console Cable kit, connect the PS/2 – USB Console port on the unit to a VGA monitor, and a USB or PS/2
keyboard and mouse. Note: You can connect any combination of keyboard and mouse; USB and PS/2, USB and USB, or PS/2 and PS/2.
3 Using either the USB or PS/2 KVM cable kits that came with the unit, connect the PC/KVM port to the VGA monitor and USB or PS/2 keyboard/
mouse ports on a computer or KVM switch. Note: The installation diagram shows a USB KVM cable kit. The PS/2 KVM cable kit is the same,
except it has (x2) PS/2 connectors to connect to the PS/2 ports on a computer or KVM switch. Use the cable kit appropriate to your installation.
4 (Optional) Connect the included USB cable from the Virtual Media port on the unit to an available USB 2.0 port on a connected computer.
5 (Optional) Connect a 2-Wire RS-232 Serial device to the 2-Wire RS-232 Serial port on the unit.
6 (Optional) Connect a modem or other RS-232 Serial device to the RS-232 Serial port on the unit.
7 Connect the LAN port on the unit to your network using a standard Cat5e/6 patch cable.
8 Using the included C14 to C13 power cord, connect the C13 Outlet port on the unit to the C14 inlet port on a connected computer or KVM switch.
9 Using the power cord from the computer or KVM switch, connect the C14 Inlet port on the unit to a Tripp Lite Surge Suppressor, Uninterruptible
Power Supply (UPS) or Power Distribution Unit (PDU).
10 Connect the included external power supply to the power jack on the unit, and then plug it into a Tripp Lite Surge Suppressor, UPS or PDU.
11 Power on your installation, starting with the B051-000-AC, and then the computer or KVM switch, and then any other connected devices.
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Administrator Setup
First Time Setup
Once the B051-000-AC has been installed, the Administrator must prepare the unit for user operation by setting the network parameters and adding users.
Network Setup - IP Address Determination
If you are an administrator logging in for the first time, you must access the B051-000-AC in order to give it an IP address to which users can
connect. You can do this via Web Browser, the IP Installer utility, or the non-browser Windows or Java Client applications.
Web Browser
By default, the B051-000-AC is set to have its IP address assigned
automatically via DHCP server. If it is connected to a network without
a DHCP server, it boots with a default IP address. On IPv4 networks,
the default IP is 192.168.0.60. If it is on an IPv6 network, the default
IP address is determined by the B051-000-AC’s MAC address. For
example, if the MAC address is 00-10-74-13-81-01, the IPv6 address is
FE80:0:0:0:0010:74FF:FE13:8101. The parts of the IP address that
are in bold and underlined are fixed.
1.Enter the unit’s IP address into your web browser.
2.You may be prompted by a screen stating that there is a problem with
this website’s security certificate. Click on the option to continue to
the website anyway. (See Web Browser Login section for details on
installing the security certificate)
3.You will be brought to a login page. Enter the default User Name
(administrator), and the default Password (password). The Admin
Utility Main Page will open upon entering the User Name and Password.
5.By default, the Obtain IP address automatically [DHCP] checkbox is
checked. To set a fixed IP address, check the Set IP address manually
[Fixed IP] check box in the IPv4 or IPv6 settings section, depending
on your network.
6.The IP Address, Subnet Mask and Default Gateway fields will be activated
upon checking the Set IP address manually [Fixed IP] checkbox. Fill in
these fields with information appropriate for your network.
7.As with the IP Address settings, the DNS Server settings can be
obtained automatically or assigned manually. To manually enter
these settings, check the Set DNS server address manually checkbox
and fill in the Preferred DNS server and Alternate DNS server fields
with information appropriate for your network. Note: The Alternate
DNS server field is optional.
8.When you have entered the IP Address and DNS Server settings,
click the Apply button. Clicking the Apply button will automatically
check the Reset on exit checkbox located in the Customization page
of the Admin Utility. When you log out, the unit will be reset and
your network changes will be applied.
4.Click on the Network icon at the top of the page to bring up the
Network Settings page.
See Network Settings section for complete information on the rest of
the settings located in this page.
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Administrator Setup (continued)
Network Setup - IP Address Determination (continued)
Non-Browser Client
The CD that comes with the product includes Windows and Java Client
applications that allow you to remotely access the B051-000-AC and its
Admin Utility without using a web browser. The applications function
the same, but the Windows Client is designed for Windows computers,
whereas the Java client is designed for either Windows or non-Windows
computers. When accessed from a computer that is on the same network
as the IP remote access unit, the client will search the network for the
device and display it in a device list for you to access. If accessed from
a computer that is not on the same network as the IP remote access unit,
you must obtain the IP address from your network administrator and
manually enter it into the client. (See Web Browser section above for
information on obtaining the IP address) To use the Windows or Java
client to assign a fixed IP address, follow the steps below.
5.Upon clicking the Login button, you will be prompted to enter in a
Username and Password. Enter the default User Name (administrator),
and the default Password (password). The four buttons on the right of
the non-browser client main page will be activated.
1.Save the Windows or Java client from the CD to a desired location on
your computer. Double-click the file to open it.
2.When accessing the Windows Client for the first time, it will need to be
installed on your computer. Follow the installation prompts that appear.
Once installed, a Windows Client icon will appear on your desktop.
3.When accessing either the Windows or the Java client for the first time,
you will be prompted to enter the product serial number, which can be
found on the CD that came with the unit. Once entered, you will not be
prompted for it again. The non-browser client connection screen appears.
6.Click the Admin Utility button to open the non-browser client
Admin Utility. The non-browser Admin Utility contains most of the
features that are contained in the browser version, but it is presented
in a different format. (See the Admin Utility section for details on the
difference between the browser and non-browser versions)
7. Click on the Network tab at the top of the screen. From here, a fixed IP
address can be assigned in the same way as when using a web browser.
(See steps 4 through 8 in the Web Browser section)
4.If you are on the same network as the B051-000-AC, the client will
locate it and display it in the Device List. In this case, highlight the
unit in the device list and click the Login button. If you are not on
the same network as the unit, it will not be displayed in the list. You
must manually enter the IP address in the IP Address field, and then
click the Login button.
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Administrator Setup (continued)
Network Setup - IP Address Determination (continued)
IP Installer
2.Select the B051-000-AC from the Device List. Note: If the list is
empty, or your device doesn’t appear, click the Enumerate button to
refresh the Device List. If there is more than one device in the list,
use the MAC address on the bottom of your unit to determine the
desired device.
The CD that comes with the product includes a Windows-based IP
Installer utility that can be used to obtain and edit the IP address. To
use the IP Installer utility, the computer you are using must be running
a Windows operating system, and must be on the same network as the
IP remote access unit. Also, the IP Installer setting in the Admin Utility
must be set to Enabled, which it is by default. (See the ANMS section
for details)
3.To assign a fixed IP address, check the Specify an IP address
checkbox and fill in the IP Address, Subnet Mask and Default
Gateway fields with information appropriate for your network.
1.Save the IP Installer utility file to a desired location on your
computer. Double-click on the file to open the IP Installer utility.
4.Click the Set IP button to apply the changes to the unit. The new IP
address will appear in the Device List.
5.Click the Exit button to exit the IP Installer utility.
Logging Into the B051-000-AC
The B051-000-AC IP remote access unit can be accessed in several ways; local console, web browser, non-browser Windows or Java client.
This section describes the login procedures for each of these methods.
Local Console Login
When accessing the unit via the local console, there is no login required except for what is required to access the connected computer or KVM
switch. The local keyboard, monitor and mouse function the same as if they were connected directly to the computer or KVM.
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Logging Into the B051-000-AC (continued)
Web Browser Login
To log into the IP remote access unit via web browser, follow the steps below. Note: Windows Vista and 7 users who intend to use the unit’s Virtual
Media feature must run Internet Explorer as an administrator. (See Virtual Media section for details)
1.Open your browser and enter the IP address of the B051-000-AC
as given to you by your system administrator. Note: For security
purposes, a login string may have been set by the administrator. If
so, you must include a forward slash and the login string following
the IP address. For example, to access a B051-000-AC with an
IP address of 192.168.0.60 and a login string of B051000AC, you
would enter the URL as 192.168.0.60/B051000AC.
c. Follow the installation wizard to complete the certificate
installation. Unless you have a specific reason to choose
otherwise, accept the default options.
d. When presented with a caution screen, asking you to confirm
that you want to install the certificate, click Yes.
e.Click Finish to complete the installation and click OK to close
the dialog box. The certificate is now trusted.
2.When logging in for the first time, a security alert appears to inform you
that the device’s certificate is not trusted, and asks if you want to proceed.
The certificate can be trusted, but the alert is triggered because the
certificate’s name is not found in the browser’s list of trusted certificates.
c.You may continue to get a security alert stating that the name on the
security certificate does not match the name attached to the website.
Follow the steps below to correct this issue.
a. In Internet Explorer, go to the Tools > Internet Options menu
and click the Advanced tab.
You have 2 options:
a.If you are working on a computer other than your own, choose to
proceed with your session even though the certificate is not trusted.
b. In the Settings list, scroll down to and uncheck the
Warn about certificate address mismatch setting.
Note: In order for this setting to take effect, you must close out
of and restart Internet Explorer.
b.If you are working on your own computer, install the certificate
by following the steps below. Note: You may need to run Internet
Explorer as an administrator to install the certificate.
3.Upon installing the certificate or choosing to continue even though
the certificate is not trusted, a login page appears asking you to enter
a username and password. Enter in your username and password as
given to you by your system administrator. If you are an administrator
logging in for the first time, the default username is administrator,
and the default password is password.
a. In the Security Alert dialog box, click View Certificate.
The certificate information dialog box appears.
b. Click Install Certificate.
Non-Browser Login
The CD that comes with the product includes Windows and Java Client
applications that allow you to remotely access the B051-000-AC and its
Admin Utility without using a web browser. The applications function
the same, but the Windows Client is designed for Windows computers,
whereas the Java client is designed for either Windows or non-Windows
computers. If you do not have access to the CD, you will need to obtain a
copy of the Windows and/or Java Client from your system administrator.
1.Save the Windows or Java client to a desired location on your
computer. Double-click on the file to open it.
2.When accessing the Windows Client for the first time, it will need to be
installed on your computer. Follow the installation prompts that appear.
Once installed, a Windows Client icon will appear on your desktop.
3.When accessing either the Windows or the Java client for the first
time, you will be prompted to enter the product serial number, which
can be found on the CD that came with the unit. If you do not have
access to the CD, you will need to obtain the serial number from
your system administrator. Once entered, you will not be prompted
for it again. The non-browser client connection screen appears.
5.Upon clicking the Login button, you will be prompted to enter in a
Username and Password. Enter your username and password as given
to you by your system administrator. If you are an administrator
logging in for the first time, the default username is administrator,
and the default password is password. The four buttons on the right
of the non-browser client main page will be activated, allowing
you to remotely access the connected computer/KVM switch (See
Remote Session Operation section for details) or the Admin Utility.
( See Admin Utility section for details)
4.If you are on the same network as the B051-000-AC, the client will
locate it and display it in the Device List. In this case, highlight the
unit in the device list and click the Login button. If you are not on
the same network as the unit, it will not be displayed in the list. You
must manually enter the IP address, as given to you by your system
administrator, in the IP Address field, and then click the Login button.
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Admin Utility
Depending on whether you remotely access the B051-000-AC via web browser or one of the non-browser applications, the Admin Utility will be displayed
differently. In addition, you will only be able to see features and settings that you are given access to by an administrator. For example, if you are not given
configuration access, you will not see any of the icons at the top of the screen in the web browser utility, and you will not have access to the non-browser
utility at all. When logging in via web browser, you will be brought to a web page that provides access to the connected computer/KVM, serial device(s),
power management functionality, system log, and device/user settings.
Despite the difference in layout, the features included in the browser
and non-browser utilities function the same. This section describes the
features and settings, and how they work.
After logging in to the non-browser clients and navigating to the Admin
Utility, you are brought to an application page, with tabs that allow
you to access the unit’s device/user settings. Remote session access and
power management are separate from the non-browser Admin Utility.
In addition, the non-browser utility does not include a system log, serial
device access, or a sessions tab.
Remote Console
Remote Console is the page that displays by default when the
web browser Admin Utility is accessed. It is not available in the
non-browser Admin Utility, but some of the functionality on this page
can be found in the non-browser Client main page. The features found
in the Remote Console page, and the corresponding sections of the
non-browser clients, are discussed in this section.
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Admin Utility (continued)
Remote Console (continued)
Remote Console Preview (Browser only)
Exit Macro
The Remote Console Preview is available via web browser only. It
displays a snapshot of the screen of the connected computer/KVM.
Clicking the Refresh button below the preview screen will refresh it
to display the current screen image. Double-click the Remote Console
Preview screen to initiate a remote session. Note: Double-clicking will
not initiate a remote session if you are using Internet Explorer and
have the Viewer setting in the User Preferences page set to User Select.
Web Browser – Under the Windows Client and Java Applet links is the
Exit Macro drop-down list. This drop-down list will contain all of the
user created macros. (See Macros section for details) Selecting a macro
from this list and clicking the Save button will cause that macro to be
performed upon exiting a remote session.
Java Applet and Windows Client
Telnet/SSH Viewer (Browser only)
Web Browser – Under the Remote Console Preview screen are links that
allow you to initiate a remote session. By default, the admin utility is set
to auto detect what browser you are using and display the appropriate link.
For example, if using Internet Explorer, the Windows Client link will be
the default. If using a browser other than Internet Explorer, the Java Applet
link will be the default. The Java Applet can be used in both Internet
Explorer and non-Internet Explorer browsers, but the Windows Client
can only be used in Internet Explorer. To use the Java Applet in Internet
Explorer, you must access the User Preferences page and select it. (See
User Settings section for details) Clicking on one of these links will initiate
a remote session. (See Remote Session Operation section for details)
Under the Exit Macro section is the Telnet/SSH Viewer section, which
provides access to the serial device(s) connected to the B051-000-AC.
Depending on the permission given to the user accessing the Admin
Utility, either the Telnet Viewer, the SSH Viewer, both viewers, or
neither will appear. Click on the Telnet Viewer to initiate a Telnet
session, or the SSH Viewer to initiate a SSH session.
Non-Browser – The Exit Macro function works exactly the same in the
non-browser clients, but is accessed via the client main page instead
of in the non-browser Admin Utility. Click on the Exit Macro button in
the client main page to access this setting.
Non-Browser – When using a non-browser client, you can start a remote
session by clicking the Remote View button in the client main page. In
the non-browser Windows Client, the Windows Client is automatically
used to initiate a remote session. In the non-browser Java Client, the
Java Applet is automatically used to initiate a remote session.
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Admin Utility (continued)
Power Management (Browser only)
The web browser Admin Utility includes a Power Management page
that allows you to control the power management features of the unit.
You can use the power management feature when in a remote session
initiated by one of the non-browser clients, but you will not be able to
access these settings. The sections of this page and their settings are
described below.
Power Management
This section allows you to edit the settings that affect how power management takes place on the IP remote access unit. The table below describes
these settings.
Setting
Power Button
Description
When this icon is Green, power to the connected computer/KVM is currently on. Click this button to turn the power off. When this icon is
Red, power to the connected computer/KVM is currently off. Click this button to turn the power on.
Confirmation
Required
Check the Enable checkbox next to this setting to require a confirmation prompt to appear before power to the connected
computer/KVM is turned Off/On. When the power button is clicked, a prompt will appear stating that power will either be turned
Off or On, and asking you to confirm that you would like to proceed.
Power On Delay
Sets the amount of time the B051-000-AC waits after the power button is clicked before it turns on power to the connected
computer/KVM. You can enter a value between 0 and 999. The default is 0.
Power Off Delay
Sets the amount of time the B051-000-AC waits after the power button is clicked before it turns off power to the connected
computer/KVM. You can enter a value between 0 and 999. The default is 0.
Shutdown Method
This drop-down menu allows you to choose amongst three ways in which the B051-000-AC performs a power shutdown.
• Wake on LAN is a safe shutdown method in which a signal is sent to the connected computer upon clicking the power button,
telling it to prepare for shutdown. The unit then waits for the amount of time entered in the Power Off Delay field, and puts
the computer into Standby Mode. When clicking the power button to turn the computer back on, the unit waits for the amount
of time set in the Power On Delay field before sending the signal to bring the computer out of Standby Mode. Note: This
feature requires a connected computer that is running Windows (98 or later) or Linux, which has the Safe Shutdown software
(included in the CD) installed. It also requires that the computer’s MAC address is entered into the MAC field in the Power
Management section (see below), and that the Remote Wakeup feature in the computer’s BIOS is enabled.
• System after AC Back is a safe shutdown method where a signal is sent to the connected computer upon clicking the power button,
telling it to prepare for shutdown. The unit then waits for the amount of time entered in the Power Off Delay field, at which time it
turns power off and shuts down the computer. When clicking the power button to turn the computer back on, the unit waits for the
amount of time set in the Power On Delay field, and then restores power to the computer, which turns itself on. Note: This feature
requires a connected computer that is running Windows (98 or later) or Linux, and which has Safe Shutdown software (included in
the CD) installed. It also requires that the computer’s MAC address is entered into the MAC field in the Power Management section
(see below), and that the computer’s BIOS is enabled to power on after power is restored.
• Kill the Power performs a cold (not safe) shutdown, in which power is turned off without sending a signal to the computer
telling it to prepare. When clicking the power button to turn off the computer, the unit waits for the amount of time entered in
the Power Off Delay field, at which time it turns power off and shuts down the computer. When clicking the power button to
turn the computer back on, the unit waits for the amount of time set in the Power on Delay field, and then restores power to
the computer, which turns itself on.
MAC
The MAC address of the connected computer must be entered into this field in order to use the Wake on LAN or System after
AC Back shutdown methods.
When you are finished entering the Power Management settings, click the Apply button to save the changes.
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Admin Utility (continued)
Power Management (Browser only) (continued)
Schedule
This section allows you to schedule times for power to be shutdown
and restarted. To create a schedule, click the Add button to pull up the
schedule setup screen. The table that follows describes the fields in
this screen. Note: The B051-000-AC does not have a real time clock
circuit, and will therefore get the time from the NTP server or from the
client PC.
Setting
Description
Routine Type
This field is a drop-down list that allows you to choose the frequency in which your schedule takes place. You can choose to have
the power shutdown/restart process to take place Once, Daily, Weekly and Monthly.
Weekday
This field is only active when Weekly is chosen in the Routine drop-down list. When selected, choose the day of the week that you
want the power shutdown/restart process to occur on.
Date
This field is only active when Monthly is chosen in the Routine drop-down list. When selected, choose the day of the month that
you want the power shutdown/restart process to occur on.
Start Date
To choose the date that your schedule starts on, click in this box and choose a date from the calendar that appears.
End Date
To choose the date that your schedule ends on, click in this box and choose a date from the calendar that appears.
Note: This field will be inactive when Once is selected in the Routine drop-down list.
Shutdown Time
Enter into this field the time (HH:MM) that you want the power shutdown to occur. To the right of this field is a Disable checkbox. If
you want to temporarily disable the shutdown function without deleting the time entry, check the Disable checkbox. You can enable
the shutdown function at any time by unchecking the Disable checkbox.
Restart Time
Enter into this field the time (HH:MM) that you want the power restart to occur. To the right of this field is a Disable checkbox. If you
want to temporarily disable the restart function without deleting the time entry, check the Disable checkbox. You can enable the
shutdown function at any time by unchecking the Disable checkbox.
Every
This field is only active when Daily, Weekly or Monthly is selected in the Routine drop-down list. Depending on what is selected,
the text next to this field will change to day(s), week(s) or month(s). Enter into this field the frequency with which you want the
shutdown/response process to occur. For example, entering a 3 into this field will cause the shutdown/restart process to be
performed every 3 days, weeks or months, depending on the value selected in the Routine drop-down list.
When you are finished entering in all of the schedule information, click the Add button to add it to the list in the Power Management page. For
the new schedule to be saved, you must click the Apply button at the bottom of the Power Management screen. If you do not, it will be removed
upon accessing another page in the Admin Utility. Multiple schedules can be created and saved, with the active schedule the one that is selected by
marking the checkbox next to it. The Apply button must be pressed when changing the active schedule in order for the change to take place.
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Admin Utility (continued)
Power Management (Browser only) (continued)
Auto Ping
This section allows you to use an ICMP ping command to check if
the attached device is functioning properly. The table that follows
describes the fields in this section.
Setting
Description
Enable
Mark this checkbox to enable the Auto Ping function.
Ping Address
Enter into this field the IP address of the device to be pinged.
Interval
The value entered into this field determines the interval (in seconds) at which the device is pinged. For example, a value of 3 would
cause the device to be pinged every 3 seconds. Enter a value between 1 and 255.
Fail Count
The value entered into this field determines the number of times the device is allowed to not respond to a ping before an action is
taken. (See below) Enter a value between 1 and 99.
Action
This field provides a drop-down list of actions that can be taken when the device fails to respond to the set number of pings.
Select from one of the following:
• Send email – For this setting to work, you must enable reports to be sent from a SMTP server. (See SMTP Settings section for
details) When selected, an email will be sent to the email address entered into the SMTP Settings section of the ANMS page,
informing them that the device has not responded to the set number of pings.
• Outlet Power Off/On – When this option is selected, the power to the connected device will be turned off and then back on.
• No Action – When this option is selected, no action is taken.
When you are finished entering the Auto Ping settings, click the Apply button to save the changes.
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Admin Utility (continued)
Log (Browser Only)
The B051-000-AC logs all events that take place on it (e.g. login, logout,
system reboot, etc.) and writes them to a log file. The web browser
Admin Utility contains a Log section, which provides a list of the 512
most current events that took place on the unit. After the 512 record
limit is reached, the oldest records will be deleted and replaced with
the newest ones.
To clear the log file, click the Clear Log button in the lower-right corner.
For a more extensive solution, a Windows-based Log Server is provided
with the CD that comes with the unit. (See Log Server section for
details) The Log Server provides a searchable database of all the events
on the installation, not just the 512 most recent ones.
User Preferences
The User Preferences page allows you to determine what viewer is
used to initiate a remote session and what language the Admin Utility
is displayed in, in addition to providing a quick place for you to change
your password. The non-browser clients do not provide a user settings
page in their Admin Utility. They provide a method for changing your
password, but do not allow you to determine the viewer used to initiate
a remote session, or to change the language that the Admin Utility is
displayed in. These settings are described in the following section.
Viewer (Browser only)
The Viewer section provides three options for choosing what is used
(Windows Client or Java Applet) to initiate a remote session: Auto
Detect, Java and User Select. When using the non-browser Windows
Client, the Windows Client viewer is automatically used. When using the
non-browser Java Client, the Java Applet viewer is automatically used.
• Auto Detect automatically chooses based on your browser. If you
are using Internet Explorer, the Windows Client is used. If using a
browser other than Internet Explorer, the Java Applet is used.
• Java uses the Java Applet to initiate a remote session.
• User Select places both the Windows Client and Java Applet viewer
links in the Remote Console Preview section, allowing the user to
click on whichever one they want to use. Note: As the Windows Client
viewer cannot be used in browsers other than Internet Explorer, this
setting is only functional in Internet Explorer. When using a browser
other than Internet Explorer, you will be able to select this setting;
however, only the Java Applet viewer link will appear in the Remote
Console Preview section.
After marking the checkbox of the viewer setting you desire, click the
Apply button to save the change.
Set Language (Browser only)
The drop-down list in this section allows you to choose amongst the
following languages to display the Admin Utility in: English, German, Russian, Japanese, Korean, Traditional Chinese and Simplified
Chinese. Select the desired language from the drop-down list and click
the Apply button to save the change.
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Admin Utility (continued)
User Preferences (continued)
Change Password
Web Browser – To change your password, enter your current password
in the Old Password field, and then enter your new password twice;
in the New Password and Confirm New Password fields. Click the
Change Password button to save the change.
Non-Browser – The Change Password function works exactly the
same in the non-browser clients, but is accessed via the client main
page instead of in the non-browser Admin Utility. Click on the Change
Password button in the client main page to access this setting.
Device Information
The Device Information page provides information about your
B051-000-AC, such as firmware version number and IP address. To
open this page in the browser utility, click the corresponding icon at the
top of the page. The Device Information page is the first to be displayed
in the non-browser utility, and if you have switched to a new page,
can be navigated back to by clicking the corresponding tab at the top
of the screen. The screenshot below shows the browser version of the
Device Information page, which differs from the non-browser version
only in appearance. Note: An IPv6 address is included in the Device
Information page. This is a default address that is given to the unit,
and can be used to access the B051-000-AC via browser and/or the
non-browser clients. It cannot be used to communicate with LDAP,
RADIUS and other management devices. An IPv6 address cannot be
assigned to the unit via DHCP server, nor can one be manually set by
the administrator.
Network
The Network page is where the unit’s network parameters are set. The screenshot below shows the browser version of this page, which differs
from the non-browser version only in appearance.
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Admin Utility (continued)
Network (continued)
The Network page is split into several sections, each of which is
described in the following section.
Service Ports
This section allows you to set up port numbers that will be allowed by
a firewall. If the port numbers on this page are not allowed access by
the firewall, you will not be able to access the corresponding features.
Valid entries for all of the service ports are from 1 to 65535. Note:
You must enter a different port number for each field. If the unit is
connected to a network without a firewall, it doesn’t matter what these
ports are set to, as they will have no effect.
• HTTP – The port number used for a browser login. The default value
is 80.
• HTTPS – The port number used for a secure browser login. The
default value is 443.
DNS Server
• Telnet Port – The port number used when accessing a connected
serial device via Telnet. The default value is 23.
This section allows you to obtain a DNS server address automatically,
or to manually assign one yourself. By default, the unit is set to have its
DNS server address assigned automatically.
• Program – The port number used when accessing connected
computers via the browser and non-browser Windows and Java
clients. The default value is 9000. Note: This port number must
match the port number in the non-browser Windows and Java
clients when using them to connect to the KVM switch.
• Obtain DNS Server Address Automatically – When this option is
checked, the KVM switch will have its DNS Server address assigned
automatically, and the remaining fields in this section will be grayed
out. If you selected to set the IP address manually above, this option
will be grayed out, and you will be required to enter the DNS Server
address manually as well.
• Virtual Media – The port number used when using the unit’s Virtual
Media functionality. The default value is 9003.
• SSH Port – The port number used when accessing a connected
serial device via SSH. The default value is 22.
• Set DNS Server Address Manually – Check this option if you
wish to assign a DNS Server address to the KVM yourself. When
checked, the settings fields below will be activated for you to edit.
IP Address
• Preferred DNS Server – Enter in the preferred DNS Server
address here.
This section allows you to obtain an IP address automatically via DHCP
server, or to manually assign one yourself. By default, the B051-000-AC is
set to have its IP address assigned automatically via DHCP server. If it is
connected to a network without a DHCP server, it boots with a default IP
address. On IPv4 networks, the default IP is 192.168.0.60. If it is on an IPv6
network, the default IP address is determined by the B051-000-AC’s MAC
address. For example, if the MAC address is 00-10-74-13-81-01, the IPv6
address is FE80:0:0:0:0010:74FF:FE13:8101. The parts of the IP address
that are in bold and underlined are fixed. The Network page contains fields
for setting both IPv4 and IPv6 settings. Simply enter the settings for the
desired network type, and leave the other section unchanged.
• Alternate DNS Server – Enter in the alternate DNS Server address
here. This is an optional field.
• Network Transfer Rate – This setting allows you to set the size of
the data transfer stream to match your network, by setting the rate
at which the unit transfers data to the remote computer/KVM. The
range is from 4 to 99,999 KBps. The default is 99999.
Note: After making changes in the Network page, make sure that the
Reset on exit checkbox in the Customization page (See Customization
section for details) is checked. When changes are made, this checkbox
is automatically marked, and upon logging out the unit is reset and the
changes implemented.
• Obtain an IP Address Automatically [DHCP] – When this option
is checked, the KVM switch will have its IP address assigned to it
by a DHCP server upon booting up, and the remaining fields in this
section will be grayed out. This option is checked by default.
• Set IP Address Manually [Fixed IP] – Check this option if you
wish to assign an IP address to the KVM yourself. When checked,
the settings fields below will be activated for you to edit.
• IP Address – Enter in the desired IP address here.
• Subnet Mask – Enter in the desired Subnet Mask here.
• Default Gateway – Enter in the desired Default Gateway here.
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Admin Utility (continued)
ANMS
The Advanced Network Management Settings (ANMS) page allows you to set up login authentication and authorization management from external
sources. The ANMS page is divided into several sections, each of which is described in the following.
IP Installer
SMTP Settings
The B051-000-AC comes with an IP Installer application that allows
Windows computers to easily view and edit the KVMs network settings.
This section determines what access the IP Installer has to the unit.
The SMTP Settings section allows you to have notifications of system
events emailed to you via SMTP server. To set up this feature, follow
the steps below.
• Enabled – When selected, the IP Installer can locate the KVM
switch on the network and display its current IP address. It also
allows the IP Installer to be used to change the IP address of the
KVM switch. This option is checked by default.
• View Only – When selected, the IP Installer can locate the KVM
switch on the network and display its current IP address, but it cannot
be used to change the IP address of the KVM switch.
• Disabled – When selected, the IP Installer cannot locate the KVM
switch on the network, nor can it be used to change the IP address of
the KVM switch.
1.Check the Enable report from the following SMTP Server checkbox.
Click the Apply button at the bottom of the ANMS page to save
your changes.
2.In the SMTP Server field, key in the IP address or domain name of
the SMTP server.
3.If your server requires a secure SSL connection, check the Server
requires authentication checkbox.
4.If your server requires authentication, check the Server requires
authentication checkbox. When checked, the Account Name and
Password fields are activated.
5.Enter in an Account Name and Password for your SMTP server.
6.In the From field, key in the email address that you want the report to
show up as being sent from. Note: Only one email address is allowed
in the From field, and it cannot exceed 64 Bytes. 1 Byte is equal to 1
English alphanumeric character.
7.In the To field, key in the email address(es) you want the report
to be sent to. Note: If you are entering more than one address,
separate them with a semicolon. The size of all email addresses
cannot combine to more than 256 Bytes. 1 Byte is equal to 1 English
alphanumeric character.
8.At the bottom of this section are the events that can be reported on;
Report IP address, Report system reboot, Report user login and
Report user logout. Check the checkbox next to each event that you
want reports sent for.
Click the Apply button at the bottom of the ANMS page to save
your changes.
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Admin Utility (continued)
ANMS (continued)
Log Server
Syslog Server
In addition to the log that is built into the web browser Admin Utility,
the B051-000-AC comes with an external Windows-based log server
that can be installed on a computer. (See the Log Server section of this
manual for details.) The Log Server section on the ANMS page is where
the external log server can be enabled and set up for use. To do this,
follow the steps below.
To record all the events that take place on the unit and write them to a
Syslog server, follow the steps below.
1.Check the Enable checkbox. When checked, the Server IP and
Service Port fields are activated.
2.In the Server IP field, enter the IP address or domain name of the
Syslog server.
1.Check the Enable checkbox. When checked, the MAC Address and
Service Port fields are activated.
3.In the Service Port field, enter in a port that the firewall will allow
access through. The valid port range is between 1 and 65535. The
default port number is 514. Note: The port number entered here must
not be the same as any of the ports entered into the Network page
(See the Network section in this manual for details).
2.In the MAC Address field, enter the MAC address of the computer
that the log server resides on.
3.In the Service Port field, enter in a port that the firewall will allow
to be used to access the log server. The valid port range is between 1
and 65535. The default port number is 9001. Note: The port number
entered here must not be the same as any of the ports entered into the
Network page. (See the Network section in this manual for details.)
Click the Apply button at the bottom of the ANMS page to save
your changes.
DDNS
Click the Apply button at the bottom of the ANMS page to save
your changes.
This section allows you to map an IP address assigned by a DHCP
server to a host name. To provide DDNS capability for the unit, follow
the steps below.
SNMP Server
This section allows you to enable SNMP traps to be sent, notifying
you of events that take place on the unit. When enabled, the following
SNMP traps are sent; System Power On, Login Failure and System
Reset. To enable SNMP traps, follow the steps below.
1.Check the Enable checkbox. When checked, the Host Name, DDNS,
Username, Password and DDNS Retry Time fields are activated.
1.Check the Enable SNMP Agent checkbox. When checked, the Server
IP and Service Port fields are activated.
2.In the Host Name field, enter the host name that you registered with
your DDNS service provider.
2.In the Server IP field, enter the IP address or domain name of the
computer to be notified of SNMP trap events.
3.Select from the DDNS drop-down list the DDNS service that you are
registered with.
3.In the Service Port field, enter in a port that the firewall will allow
access through. The valid port range is between 1 and 65535. The
default port number is 162. Note: The port number entered here must
not be the same as any of the ports entered into the Network page.
(See the Network section in this manual for details.)
4.In the Username and Password fields, key in the username and
password that authenticates you with your DDNS service.
5.When the unit’s IP address changes, the DDNS server must be
updated to associate the new IP address with your host name. If this
process fails, it will automatically be tried again based on the time
set in the DDNS Retry Time field. Enter a value (in hours).
Click the Apply button at the bottom of the ANMS page to save
your changes.
Click the Apply button at the bottom of the ANMS page to save
your changes.
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Admin Utility (continued)
ANMS (continued)
Disable Local Authentication
When this checkbox is checked, local authentication of the
B051-000-AC will be disabled, allowing the unit to be accessed only by
RADIUS, LDAP, LDAPS or MS Active Directory authentication. This
checkbox is activated only when the Enabled checkbox in the RADIUS
Settings and/or LDAP Settings sections is checked.
RADIUS Settings
To allow authentication and authorization for the B051-000-AC through
a RADIUS server, follow the steps below.
Entry
Description
c
Gives the corresponding user administrator privileges,
allowing them to configure the unit.
w
Gives the corresponding user access to the B051-000-AC via
the browser and non-browser versions of the Windows Client.
j
Gives the corresponding user access to the B051-000-AC via
the browser and non-browser versions of the Java Client.
l
Gives the corresponding user access to the Log in the web
browser Admin Utility.
v
1.Check the Enable check box. When checked, the fields in the
RADIUS Settings section are activated.
Gives the corresponding user View Only access to the
computer/KVM connected to the B051-000-AC.
s
Gives the corresponding user access to the Virtual Media
function in Read Only mode.
2.Fill in the IP addresses and port numbers for the Preferred and
Alternate RADIUS servers.
m
Gives the corresponding user access to the Virtual Media
function in Read/Write mode.
3.In the Timeout (seconds) field, set the amount of time that the unit
waits for a RADIUS server reply before it times out.
t
Gives the user access to connected serial devices via Telnet
Session.
4.In the Retries field, set the number of allowed RADIUS retries.
h
Gives the user access to connected serial devices via
SSH Session.
a
Gives the user access to connected serial devices via both
Telnet and SSH Session.
su/user
Where user represents the username of a B051-000-AC
user whose permissions match the permissions you want
the RADIUS authorized user to have.
5.In the Shared Secret (at least 6 characters) field, key in the
character string that you want to use for authentication between the
B051-000-AC and the RADIUS Server.
6.Click the Apply button at the bottom of the ANMS page to save
your changes.
7.On the RADIUS server, set the access rights for each user according
to the information in the table below. Note: Characters are not
case sensitive; either capital or lower-case letters can be used.
Characters are comma delimited.
The table below gives examples of RADIUS server access rights.
Entry
Description
c, w
Gives the corresponding user administrator privileges, and
allows them to access the B051-000-AC via the browser
and non-browser versions of the Windows Client.
w, j, l
Gives the corresponding user access to the B051-000AC via the browser and non-browser versions of both the
Windows and Java Clients, as well as access to the Log in
the web browser Admin Utility.
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Admin Utility (continued)
ANMS (continued)
LDAP Settings
LDAP Configuration — Active Directory
To allow authentication and authorization for the B051-000-AC via
LDAP / LDAPS, refer to the information in the table, below.
To allow authentication and authorization for the B051-000-AC via
LDAP or LDAPS, the Active Directory’s LDAP Schema must be
extended so that an extended attribute name for the B051-000-AC –
permission – is added as an optional attribute to the person class.
Entry
Description
Enable
Check this checkbox to allow LDAP or LDAPS
authentication and authorization.
LDAP / LDAPS
Click to specify whether to use LDAP or LDAPS.
Enable
Authorization
• When checked, the LDAP or LDAPS server
directly returns a permission attribute and
authorization for the user that is logging in. This
requires that the LDAP schema be extended.
• If not checked, the result the server returns
indicates whether the user that is logging in
belongs to the B051-000-AC Admin Group. If
yes, the user has full access rights. If no, the
user has limited access rights.
LDAP Server IP
and Port
Fill in the IP address and port number for the LDAP
or LDAPS server. For LDAP, the default port number
is 389; for LDAPS, the default port number is 636.
Timeout
(seconds)
Set the time in seconds that the unit waits for an
LDAP or LDAPS server reply before it times out.
LDAP
Administrator DN
Consult the LDAP / LDAPS administrator to
ascertain the appropriate entry for this field. For
example, the entry might look like this: ou=b051000-ac,dc=tripplite,dc=com
LDAP
Administrator
Password
Key in the LDAP administrator’s password.
Search DN
Set the distinguished name of the search base.
This is the domain name where the search starts
for user names. Note: If the Enable Authorization
checkbox is not checked, this field must include
the entry where the B051-000-AC Admin Group is
created. See the LDAP / LDAPS administrator to
obtain this information.
Admin Group
• Authentication refers to determining the authenticity of the person
logging in.
• Authorization refers to assigning permission to use the device’s
various features.
In order to configure the LDAP server, you will have to complete the
following procedures: 1) Install the Windows 2003 Support Tools; 2)
Install the Active Directory Schema Snap-in; and 3) Extend and Update
the Active Directory Schema.
Install the Windows 2003 Support Tools
1. On your Windows Server CD, open the Support
Tools folder.
2.In the right panel of the dialog box that comes up, double click
SupTools.msi.
3. Follow along with the Installation Wizard to complete the procedure.
Install the Active Directory Schema Snap-in
1. Open a Command Prompt.
2.Key in regsvr32 schmmgmt.dll to register schmmgmt.dll on
your computer.
3. Open the Start menu. Click Run and key in mmc /a. Click OK.
4. On the File menu of the screen that appears, click Add/Remove
Snap-in, then click Add.
5. Under Available Standalone Snap-ins, double click Active Directory
Schema, click Close and click OK.
6. On the screen you are in, open the File menu and click Save.
7. For Save in, specify the C:\Windows\system32 directory.
If the Enable Authorization checkbox is not checked,
this field is used to authorize users when they login.
If a user is in this group, they are given full access
rights. If not, they are given limited access rights.
Key in the B051-000-AC Admin Group name as
given to you by the LDAP / LDAPS administrator.
8. For File name, key in schmmgmt.msc.
9. Click Save to complete the procedure.
Creating a Start Menu Shortcut Entry
To create a shortcut entry on the Start Menu for the Active Directory
Schema, do the following:
1. Right click Start; select: Open all Users
Administrative Tools.
2.On the File menu, select New
Programs
Shortcut
3.In the dialog box that comes up, browse to or key in the path
to schmmgmt.msc (C:\Windows\system32\schmmgmt.msc) and
click Next.
4.In the dialog box that comes up, key in Active Directory Schema as
the name for the shortcut, then click Finish.
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Admin Utility (continued)
ANMS (continued)
Extend and Update the Active Directory Schema
Step 1 - Create a New Attribute:
a) Open Control Panel
Directory Schema.
Administrative Tools
Step 2 - Extend the Object Class With the New Attribute:
Active
a) Open Control Panel
Directory Schema.
Administrative Tools
Active
b) In the left panel of the screen that comes up, select Classes.
c) In the right panel, right-click person:
d) Select Properties; the person Properties page comes up with the
General tab displayed. Click the Attributes tab.
b) In the left panel of the screen that comes up, right-click Attributes:
c) Select New
Attribute.
d) In the warning message that appears, click Continue to bring up the
Create New Attribute dialog box.
e) Fill in the dialog box according to the example below and click OK
to complete step 1 of the procedure.
• Common Name – permission
• LDAP Display Name – permission
• Syntax – Unicode String
• Minimum – 1
• Maximum – 255
Note: The Unique X500 Object ID uses periods, not commas.
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Admin Utility (continued)
ANMS (continued)
Step 3 - Edit Active Directory Users With the Extended Schema:
e) Select the Attributes tab and click the Add button:
a) Run ADSI Edit. (Installed as part of the Support Tools.)
b)Open Domain, and navigate to the cn=users dc=tripplite dc=com
node.
c)Locate the user you wish to edit.
f) In the list that comes up, select permission, then click OK to complete
step 2 of the procedure.
d)Right-click on the user’s name and select Properties.
e)On the Attribute Editor page of the dialog box that appears, select
permission from the list.
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Admin Utility (continued)
ANMS (continued)
OpenLDAP Server
f) Click Edit to bring up the String Attribute Editor:
OpenLDAP is an Open source LDAP server designed for UNIX
platforms. A Windows version can be downloaded from:
http://download.bergmans.us/openldap/openldap-2.2.29/
openldap-2.2.29-db-4.3.29-openssl-0.9.8awin32_Setup.exe.
OpenLDAP Server Installation
After downloading the program, launch the installer, select your
language, accept the license and choose the target installation directory.
The default directory is:
g) In this field, replace the value shown with the desired access rights
(e.g. c, w, j, l). (See the access rights table in the RADIUS Settings
section for details) You can also replace the value shown with su/
xxxx, where xxxx represents the username assigned to the user in
the B051-000-AC. In this case, user access rights will be the same as
those that were assigned to them in the B051-000-AC. (See the User
Management section for details)
c:\Program Files\OpenLDAP.
When the Select Components dialog box appears, select install BDBtools and install OpenLDAP-slapd as NT service, as shown in the
diagram, below:
h) Click OK. When you return to the Attribute Editor page, the
permission entry now reflects the new permissions:
i) Click Apply to save the change and complete the procedure.
j) Repeat Step 3 (Edit Active Directory Users With the Extended
Schema) for any other users you wish to add.
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Admin Utility (continued)
ANMS (continued)
OpenLDAP Server Configuration
Customizing the OpenLDAP Schema
The main OpenLDAP configuration file, slapd.conf, has to be
customized before launching the server. The modifications to the
configuration file will do the following:
The schema that slapd uses may be extended to support additional
syntaxes, matching rules, attribute types, and object classes. In the case
of the B051-000-AC, the B051-000-AC User class and the permission
attribute are extended to define a new schema. The extended schema
file used to authenticate and authorize users logging in to the B051000-AC is shown in the figure, below:
• Specify the Unicode data directory. The default is ./ucdata.
• Choose the required LDAP schemas. The core schema is mandatory.
• Configure the path for the OpenLDAP pid and args start up files.
The first contains the server pid, the second includes command line
arguments.
• Choose the database type. The default is bdb (Berkeley DB).
• Specify the server suffix. All entries in the directory will have this
suffix, which represents the root of the directory tree. For example,
with suffix dc=tripplite,dc=com, the fully qualified name of all
entries in the database will end with dc=tripplite,dc=com.
• Define the name of the administrator entry for the server (rootdn),
along with its password (rootpw). This is the server’s super user. The
rootdn name must match the suffix defined above. (Since all entry
names must end with the defined suffix, and the rootdn is an entry)
An example configuration file is provided in the figure, below:
LDAP DIT Design and LDIF File
LDAP Data Structure
An LDAP Directory stores information in a tree structure known as the
Directory Information Tree (DIT). The nodes in the tree are directory
entries, and each entry contains information in attribute-value form.
An example of the LDAP directory tree for the B051-000-AC is shown
in the figure below:
Starting the OpenLDAP Server
To start the OpenLDAP Server, run slapd (the OpenLDAP Server
executable file) from the command line. slapd supports a number of
command line options, the most important option is the d switch that
triggers debug information. For example, a command of slapd -d 256
would start OpenLDAP with a debug level of 256, as shown in the
following screenshot:
Note: For details about slapd options and their meanings, refer to the
OpenLDAP documentation.
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Admin Utility (continued)
ANMS (continued)
DIT Creation
Using the New Schema
The LDAP Data Interchange Format (LDIF) is used to represent LDAP
entries in a simple text format (please refer to RFC 2849). The figure
below illustrates an LDIF file that creates the DIT for the B051-000-AC
directory tree (shown in the figure in the previous section).
To use the new schema, do the following:
1. Save the new schema file (e.g., B051-000-AC.schema) in the /
OpenLDAP/ schema/ directory.
2. Add the new schema to the slapd.conf file, as shown in the figure:
3. Restart the LDAP server.
4. Write the LDIF file and create the database entries in init.ldif with
the ldapadd command, as shown in the following example:
ldapadd -f init.ldif -x -D “cn=Manager,dc=tripplite,dc=com” -w secret
The following figure illustrates an LDIF file that defines the OpenLDAP
group for the B051-000-AC.
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Admin Utility (continued)
Security
The following pages describe the sections found in the Security page.
User Station Filters
IP and MAC filters provide a way for you to control access to the B051-000AC based on the IP address and/or MAC address of the computer being
used to access it. To enable IP and/or MAC filtering, click the IP Filter
Enable and/or MAC Filter Enable checkbox. There are a maximum of 100
filters allowed for each. Note: You can only filter by IPv4 address.
• If the Include checkbox is checked, all the addresses within the filter
range are allowed access to the unit; all other addresses are denied
access.
• If the Exclude checkbox is checked, all the addresses within the filter
range are denied access to the unit; all other addresses are allowed
access.
To add an IP filter:
To add a MAC filter:
1.Check the IP Filter Enable checkbox.
1.Click Add. A dialog box similar to the one below appears.
2.Click Add. A dialog box similar to the one below appears.
2.Type in the desired MAC address and click OK.
3.To filter a single IP address, enter the same address into the From
and To fields. To filter a range of IP addresses, enter the starting IP
address in the From field, and the ending IP address in the To field.
3.Click the Apply button at the bottom of the page to save your changes.
4.Repeat these steps for any additional MAC addresses you want to
filter.
4.After entering the addresses, click OK. The IP filter will appear in
the IP filter list.
To delete a MAC filter:
5.Click the Apply button at the bottom of the page to save your changes.
1.Select the desired MAC filter from the list and click Remove.
6.Repeat these steps for any additional IP addresses you want to filter.
2.Click the Apply button at the bottom of the page to save your changes.
To delete an IP filter:
To modify a MAC filter:
1.Select the desired IP filter from the IP filter list and click Remove.
1.Select the desired MAC filter from the list and click Edit. An Edit
dialog box similar to the Add dialog box will appear.
2.Click the Apply button at the bottom of the page to save your changes.
2.Delete the old address and replace it with the new one. Click OK.
To modify an IP filter:
3.Click the Apply button at the bottom of the page to save your changes.
1.Select the desired IP filter from the list and click Edit. An Edit dialog
box similar to the Add dialog box will appear.
Note: To block a computer from accessing the unit, you do not need to
filter both its IP address and MAC address. A computer that is blocked
by one filter will be denied access to the unit even if it is allowed under
the other.
2.Delete the IP address in the From field and replace it with the new one.
3.Delete the IP address in the To field and replace it with the new one.
Click OK.
4.Click the Apply button at the bottom of the page to save your changes.
Note: To block a computer from accessing the unit, you do not need to
filter both its IP address and MAC address. A computer that is blocked
by one filter will be denied access to the unit even if it is allowed under
the other.
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Admin Utility (continued)
Security (continued)
Login String
Login Failures
The Login String allows the IP address assigned to the B051-000-AC to be
more secure by adding extra text to the end of it. When text is entered into
the Login String field, users will need to include a forward slash (/) and
the Login String at the end of the URL to access the unit. For example, if
a Login String of abcdefg is entered, the user must enter a URL such as
192.168.0.126/abcdefg. Upon entering the desired login string, click the
Apply button at the bottom of the page to save your changes.
The Login Failures section allows you to set up the parameters for what
occurs when an account fails to login successfully. To enable the settings
entered here, check the Enable checkbox. The table below describes the
settings found in this section. Note: When the Login Failures settings
are disabled, there is no restriction on the number of login failures. It is
strongly recommended that you enable these features, and that both the
Lock Client PC and Lock Account settings are enabled.
The following characters are allowed in the login string:
• 0 through 9, a through z, A through Z, ~ ! @ $ ^ & * ( ) _ + - = [ ] {
};’<>,.|
The following characters are not allowed:
• % ” : / ? # \ [Space]
• Compound characters (Ẻ, Ҫ etc.)
Note: If a Login String is not entered, anyone can access the
B051-000-AC using the IP Address alone, making the installation less
secure.
Account Policy
The Account Policy section allows rules for usernames and passwords to
be regulated. The settings in this section are described in the table below.
Field
Description
Minimum
Username
Length
Sets the minimum number of characters required for
each username. Values from 1 to 16 can be entered.
The default value is 6.
Minimum
Password
Length
Sets the minimum number of characters required for
each password. Values can be from 0 to 16. A setting
of 0 means that a password is not required, and users
can login with only their username. The default value is 6.
Password
Must Contain
at Least
One Upper Case – Checking this box will require that
each password contain one upper case letter
One Lower Case – Checking this box will require that
each password contain one lower case letter
One Number – Checking this box will require that
each password contain one number
Note: Current usernames and passwords are not
affected when these settings are changed. Only
usernames and passwords that are created after these
settings have been changed must follow the rules.
Disable
Duplicate
Login
Checking this box will prevent users from logging in
with the same username and password to open more
than one session at the same time.
When you have finished editing the Account Policy settings, click the
Apply button at the bottom of the page to save your changes.
12-175 93-3150 RevC.indd 32
Field
Description
Allowed
Determines the number of failed login attempts
an account gets before they are prevented from
accessing the unit. The default value is 5.
Timeout
Determines the amount of time that the user is
prevented from accessing the unit after exceeding
the maximum number of failed login attempts. The
default value is 3 minutes.
Lock Client PC
When this checkbox is checked, the computer used
to unsuccessfully access the unit will be locked
out after exceeding the maximum number of failed
login attempts. This setting is enabled by default.
Note: This feature blocks the computer using its IP
address. If the computer IP address is changed, it
will be able to access the KVM in spite of this setting.
Lock Account
When this checkbox is checked, the account used
to unsuccessfully access the KVM will be locked out
after exceeding the maximum number of failed login
attempts. This setting is enabled by default.
When you have finished editing the Login Failures settings, click the
Apply button at the bottom of the page to save your changes.
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Admin Utility (continued)
Security (continued)
Encryption
Private Certificate
This section allows you to set different encryption settings for
the Keyboard/Mouse, Video and Virtual Media functions of the
B051-000-AC. You can choose any combination of encryption methods
(DES, 3DES, AES and/or RC4), you can choose to randomly switch
between them or you can choose no encryption at all. Although
enabling encryption will add more security to you installation, it can
also slow down system performance (mouse, keyboard, video), with the
following having the most impact:
When logging into the KVM switch over a secure (SSL) connection, a
certificate is required to ensure you are logging into a secure site. If a
certificate is not recognized as secure, you will be prompted each time
you log in to verify you want to continue to the website. This section
allows you to import an Encryption Key and Certificate. To import an
Encryption Key and Certificate, follow the steps below.
1. Click the Browse button to the right of the Private Key field, browse to
where your private encryption key file is located, and then select it.
2.Click the Browse button to the right of the Certificate field, browse
to where your certificate file is located, and then select it.
• RC4 impacts performance the least out of the four encryption methods.
DES is second to least in impact, followed by 3DES and AES.
3.Click the Upload button to complete the procedure. Note: Both the
Private Key and Certificate must be imported at the same time.
Clicking the Restore Default button returns the KVM to the default
certificate that came installed on it.
• Of all the possible combinations, a combination of RC4 and DES
impacts performance the least.
When you have finished editing the Encryption settings, click the Apply
button at the bottom of the page to save your changes.
4. Click the Apply button at the bottom of the page to save your changes.
Virtual Media
Others
The unit’s Virtual Media functionality allows media (e.g. flash
drive, removable disk, smart card reader, etc.) connected to a user’s
system to be remotely accessed on the computer connected to the
B051-000-AC as if it was directly connected.
• The Browser Service setting allows Administrators, and Select
accounts who have been given Configure permission (see the User
Management section in this manual for details), to limit browser
access to the B051-000-AC. When the Browser Service checkbox is
checked, the drop-down menu to the right of it is activated, allowing
you to choose amongst three settings.
• When the Read Only checkbox is checked, media being accessed on
the remote computer will be able to be viewed, but not written to.
• When the Read/Write checkbox is checked, media being accessed
on the remote computer will be able to be viewed, as well as have
data from the remote computer written to it.
When you have finished editing the Virtual Media settings, click the
Apply button at the bottom of the page to save your changes.
Setting
Description
Disable
Browser
Disables browser access to the unit, making the non-browser
Windows and Java Clients the only way to access it.
Disable
HTTP
Allows browser access, but only from a secure HTTPS
(SSL) connection. You will not be able to access it using a
standard HTTP connection.
Disable
HTTPS
(SSL)
Allows browser access, but only from a standard HTTP
connection. You will not be able to access it using a secure
HTTPS (SSL) connection.
• When the Disable Authentication checkbox is checked, no
authentication procedures are used to check accounts logging into
the B051-000-AC. All users will be logged onto the unit simply by
entering the assigned IP address, and will be given full access rights.
Note: Enabling this setting creates a very unsecure situation, and is
not recommended.
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Admin Utility (continued)
User Management
The User Management page allows Administrators, and Select
accounts who have been given Configure permission (see the following
section for details), to add/edit accounts on the B051-000-AC. If an
account has not been given Configure permission, they will not be able
to access it when they login.
Adding an Account
There is a default Administrator account on the B051-000-AC that can
be used for setting up the unit. The default Administrator username
is administrator, and the default password is password. It is strongly
recommended that you update the default account’s username and
password to something unique. To add a new account, follow the
steps below.
1.Upon entering the User Management page, the fields on the right will be blank. Enter in the appropriate information for the account you are creating.
Clicking the Reset button will clear all of the settings on the right side of the page. (The contents of the user information screen and their meanings
are described in the table below.)
Setting
Description
Username
Enter a username for the account here. The username can contain up to 16 characters, and must meet the Account Policy
requirements set in the Security page. (See Account Policy section for details.)
Password
Enter a password for the account here. The password can contain up to 16 characters, and must meet the Account Policy requirements
set in the Security page. (See Account Policy section for details.)
Confirm
Password
For security purposes you must re-enter the password. If the password does not match the password you just entered in the previous
field, you will not be allowed to save the account information.
Description
Enter any additional information that you want to describe the account. This is an optional field.
Admin / User /
Select
Select the type of account that you will be creating; Administrator, User, or Select. There is no limitation on the number of each type
of account that can be created, only a limit on the number of total accounts. You can create up to 64 accounts on the B051-000-AC.
• Administrator – This account type has full access to the unit. They can fully access the computer/KVM and serial devices
connected to the B051-000-AC, change any and all settings, and add/edit any account type.
• User – This account type has limited permissions, which consist of access to the unit via either the Windows or Java clients, and
access to the unit’s power management functionality.
• Select – This account type gives Administrators the ability to customize the permissions granted to the account. Any combination
of permissions can be granted by checking the checkbox of the corresponding permission.
Permissions
The permission settings in this section of the user information page determine what functionality the account is able to use. Check the
checkbox next to the permission to enable it for the account. Leave it unchecked to deny the account access to that functionality.
• Windows Client – Gives the account access to the browser and non-browser versions of the Windows client.
• Java Client – Gives the account access to the browser and non-browser versions of the Java client.
• View Only – Limits the account to viewing the video of the connected computer/KVM only. They will not be able to perform
keyboard and mouse functions.
• Configure – Gives the account access to all of the settings in the Admin utility, allowing them to set up and modify the unit’s
operating environment, and create/edit user accounts.
• Power Management – Gives the account access to the unit’s power management functionality and settings.
• Log – Gives the account access to the Log page in the web browser Admin Utility, where they can view events that have taken
place on the installation. (See the Log section in this manual for details.) If this checkbox is not checked, the Log icon will not
appear when the account logs into the unit.
• Enable Telnet/SSH – Allows the account access to the connected serial device(s) via a Telnet/SSH client. When checked, choose
from the drop-down list whether to give the account Telnet access, SSH access, or both. Note: The Telnet and SSH links will
not appear on the web browser Remote Console page unless Serial Console or 2-Wire RS-232 Serial Console management is
enabled in the Console Management page. (See the Console Management section in this manual for details)
• Enable Virtual Media – Allows the account to access the unit’s virtual media functionality. When checked, choose from the
drop-down list whether the account will have Read Only or Read/Write access to virtual media.
2.When you are finished with your changes, click the Add button to add the new account to the list on the left side of the page. Click the Apply
button at the bottom of the page to save the new account.
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Admin Utility (continued)
User Management (continued)
Modifying an Account
Deleting an Account
To modify an existing account, do the following:
To delete an existing account, do the following:
1.Select the desired account from the list on the left side of the User
Management page. Upon selection, the account information will be
displayed on the right side of the page.
1.Select the desired account from the list on the left side of the User
Management page. Upon selection, the account information will be
displayed on the right side of the page.
2.The same as when creating an account, make any necessary changes
to the account.
2.Click the Remove button to remove the account from the list. Click
the Apply button to save the changes and officially delete the account.
3.When you are finished with your changes, click the Update button to
update the selected account. Click the Apply button at the bottom of
the page to save the modified account information.
Console Management
The Console Management page allows Administrators, and Select accounts that have been given permission, to set the RS-232 Serial Port to be
used as a Serial Console or OOBC (Out of Band Connection), and to customize its settings accordingly. It is also where you can customize the
settings of the 2-Wire RS-232 Serial Port. Note: The RS-232 Serial port can only be set for one of these uses. Enabling the Serial Console feature
will automatically disable the OOBC feature, and vice-versa.
Serial Console
To set the RS-232 Serial port for use with a serial device, check the
Serial Console checkbox at the top of the page. When checked, the
following page is displayed. To access the 2-Wire RS-232 Serial Port
settings, click on the Enable 2-Wire RS-232 tab at the top of the page.
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Admin Utility (continued)
Console Management (continued)
To enable Serial Console functionality, check the Enable checkbox. When checked, the settings fields become active for you to customize. These
settings are described in the table below. Note: The 2-Wire RS-232 Serial Port is always enabled. Its settings just need to be customized for the
connected device.
Setting
Description
Baud Rate
Sets the port’s data transfer speed to match that of the connected device. The drop-down list provides settings from 300 to
115200, with the default being 9600. Select the baud rate that matches your device.
Data Bits
Sets the number of bits used to transmit one character of information. The drop-down list provides bit settings of 5, 6, 7 and
8, with the default being 8. Select the data bits setting that matches your device.
Parity
This bit checks the integrity of the transmitted data. The drop-down list provides the following options: None, Odd, Even, Mark
and Space, with the default being None. Select the option that matches your device.
Stop Bits
Indicates a character has been transmitted. The drop-down list provides settings of 1 and 2, with the default being 1. Select
the setting that matches your device.
Flow Control
Allows you to choose how the data flow will be controlled. The drop-down list provides the following options; None, Hardware
(RTS/CTS), and XON/XOFF, with the default being None. Select the flow control setting that matches that of your device.
Enable Toggle DTR
Enabling this setting allows the DTR signal to toggle between disabled and enabled when the port is occupied. The drop-down
list provides two options, Yes and No, with the default being No. Note: In order for this setting to work properly on some devices,
you must first disable it (select No and then click the Apply button) and then enable it (select Yes and then click the Apply button)
Online Detect
Allows you to set the DSR signal to detect online status. The drop-down list provides two options, None and DSR, with the
default being DSR.
Out CRLF Translation
Allows you to select whether to send a Carriage Return and Line Feed (CRLF) signal, or only a Carriage Return (CR) signal.
The drop-down list provides the following options: None (which sends CRLF) and CRLF ➞ CR (which sends CR), with the
default being None. Note: If your device outputs double spaced lines, then a line feed is automatically added to a carriage
return signal, and you should select CRLF ➞ CR.
Suspend Character
Determines the character used to bring up the Suspend Menu in Telnet sessions. Enter a character from A – Z, except for
H, I, J, and M.
Alert String
The Alert String fields allow you to enter in events that you will be informed about as they occur on the connected device.
(e.g. Power On, Power Off, etc.)
When you have finished editing the Serial Console settings, click the Apply button at the bottom of the page to save your changes.
OOBC
In case the B051-000-AC cannot be accessed via the LAN, it can be
accessed with an external modem via the switch’s RS-232 serial port.
To enable support for PPP (modem) operation, check the Enable Out
of Band Access checkbox. When checked, the settings fields become
active for you to customize. Note: Enabling out of band access
automatically enables Dial In operation. For the modem session, the
B051-000-AC has an IP address of 192.168.192.1, and the user side
has an IP address of 192.168.192.101.
Enable Dial Back
If the Enable Dial Back checkbox is checked, the switch will disconnect
calls that dial into it, and dial back to one of the entries specified in the
table below.
• Enable Fixed Number Dial Back – When the Enable Fixed
Number Dial Back checkbox is checked, the B051-000-AC will hang
up on the modem when there is an incoming call, and dial back to the
modem represented by the phone number in the Phone Number field.
• Enable Flexible Dial Back – When the Enable Flexible Dial Back
checkbox is checked, the B051-000-AC can dial back to any modem
specified by the user. Simply enter a password into the Password
field, and when a user connects to the B051-000-AC’s modem, they
will be prompted to enter a username and password. They should
enter the phone number of the modem that they want to dial back to
as the username, and use the password that is set in the Password
field as the password.
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Admin Utility (continued)
Console Management (continued)
Enable Dial Out
Follow the steps below to setup and access the B051-000-AC via dialin modem. Note: For the modem session, the B051-000-AC has an
IP address of 192.168.192.1, and the user side has an IP address of
192.168.192.101.
To use the dial out feature, you must establish an account with an
Internet Service Provider (ISP), and use a modem to dial out to your ISP
account. Check the Enable Dial Out checkbox to enable this feature.
The settings found in this section are described in the table below.
Setting
Description
ISP Settings
Enter in the Phone Number, Account Name and
Password that you use to connect to your ISP here.
Dial Out
Schedule
This section allows you to determine what times the
B051-000-AC will dial out over your ISP connection.
• Every – Check this option to choose between the 5
options in the drop-down menu; Never, every Hour,
every 2 Hours, every 3 Hours or every 4 Hours.
• Daily at – Check this option to enter in a time
that the B051-000-AC will dial out over your ISP
every day. Use the hh:mm format to specify the
desired time.
• PPP Online Time – Enter in the amount of time
you want a ISP connection to last before it is
terminated. A setting of 0 means that the ISP
connection will not automatically disconnect itself.
Emergency
Dial Out
In the event that the B051-000-AC gets disconnected
from the network, or the network goes down, this
feature will automatically connect via the ISP dial up
connection.
• PPP Stays Online Until Network Recovery –
When this option is checked, the ISP connection
will remain active until the network connection is
reestablished.
• PPP Online Time – When this option is checked,
the ISP connection will remain active for the
amount of time you set here. A setting of 0 means
that the ISP connection will not automatically
disconnect itself.
Dial Out Mail
Configuration
This section allows you to set up email notifications of
system events via a SMTP server. These notifications
will be sent over the ISP network connection, as
opposed to the notifications that are set up in the ANMS
page (see the SMTP Settings section of this manual for
details), which go out over the standard network.
• SMTP Server IP Address – Enter the IP address or
domain name of you SMTP server here.
• In the Email From field, key in the email address
that you want the report to show up as being
sent from.
• In the To field, key in the email address(es) you
want the report to be sent to. Note: If you are
entering more than one address, separate them
with a semicolon.
• SMTP Server Requires Authentication – Check
this checkbox if your server requires authentication.
When checked, the Account Name and Password
fields are activated. Enter in the Account Name and
Password for your SMTP server.
1.Set up your hardware configuration to match the diagram below.
2.From your computer, use your modem terminal program to dial into
the B051-000-AC’s modem. Note: If you don’t know the modem’s
serial parameters, get them from the system administrator. An
example of setting up a modem terminal program under Windows
XP is provided on the next page.
3.Once the connection is established, open your browser, and specify
192.168.192.1 in the URL box. From here, operation is the same as if
you had logged in from a browser or with the AP programs.
Connection Setup Example (Windows XP)
When you have finished editing the OOBC settings, click the Apply
button at the bottom of the page to save your changes.
PPP Modem Access
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Admin Utility (continued)
Console Management (continued)
To set up a dial-in connection to the B051-000-AC under Windows XP, follow the steps below.
1.From the Start menu, select Control Panel ➞ Network Connections ➞ Create a New Connection.
2.When the Welcome to the New Connection Wizard dialog box
appears, click Next to move on.
6.In the Connection Availability dialog box, you can select either
Anyone’s use or My use only, depending on your preferences, then
click Next. Note: If you are the only user on this computer, this
dialog box won’t appear.
3.In the Network Connection Type dialog box, select Connect to the
network at my workplace and click Next.
7.In the Phone Number to dial dialog box, key in the phone number
of the modem connected to the B051-000-AC (be sure to include
country and area codes, if necessary), then click Next.
4.In the Network Connection dialog box, select Dial-up connection
and click Next.
5.In the Connection Name dialog box, key in a name for the connection
and click Next.
8.In the Completing the New Connection Wizard dialog box, check
Add a shortcut to this connection on my desktop and click Finish.
9.This completes the connection setup. Double click the desktop
shortcut icon to make a dial-in connection to the B051-000-AC.
Sessions (Browser only)
The Sessions page allows Administrators, and Select accounts who are
given Configure permission (See the User Management section in this
manual for details), to see who is logged into the B051-000-AC, and
provides information about each of their sessions. It also provides the
option of ending a session by selecting the account from the Sessions
list and clicking the End Session icon.
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Admin Utility (continued)
Customization
The Customization page allows Administrators, and Select accounts
who are given Configure permission (See the User Management section
in this manual for details), to customize settings related to the general
operation of the unit. The settings found in this page are described in
the table below.
Setting
Description
Client Timeout
Control
If there is no activity from a user for the amount of time (in minutes) specified in this field, they will be logged out. A value of 0
disables this function. The default value is 3.
Working Mode
Allows you to enable/disable operation features of the unit. The available settings are described below.
• Enable ICMP – When this box is checked, the B051-000-AC can be pinged. If it is not checked, the B051-000-AC cannot be
pinged. The default value is enabled.
• Enable Device List – When this checkbox is checked, the B051-000-AC will appear in the device list of the non-browser Windows
and Java client main pages. If this checkbox is not checked, you will still be able to access the unit via the non-browser clients, but
you will have to manually type in the IP address instead of selecting it from the device list. The default value is enabled.
• Enable Multiuser – When this box is checked, multiple accounts (up to 32) can log onto the B051-000-AC at the same time. If
not selected, only one user will be able to access the unit at a time. The default is enabled.
• Force All to Grayscale – When this checkbox is checked, all of the accounts in the installation will be forced to view the remote
video in black and white. This can help improve keyboard and mouse response time on slower networks.
USB IO
Settings
Allows you to set the operating system and language of the connected computer to provide optimal compatibility. The available
settings are described below.
• OS – Specifies the operating system of the connected computer. The drop-down list provides the options of Win, Mac, Sun and
Other. The default value is Win.
• Language – Specifies the operating system language of the connected computer. The drop-down list provides the options of
English, Chinese (Taiwan), Japanese, German, French, Spanish, Korean and Italian. The default value is English.
Multiuser
Mode
Allows you to determine how the B051-000-AC is to be accessed when multiple users are logged on at the same time. Choices are
Exclusive, Occupy and Share.
• Exclusive – The first user to access the unit has exclusive control over it, and no other users can access it.
• Occupy – As with Exclusive, the first user to access the unit has control over it; however, users that log on at the same time can
view the remote video.
• Share – In this mode, users simultaneously share control over the port. Input from the users is placed in a queue and executed
chronologically. Under these circumstances, users can take advantage of the Message Board feature on the Control Panel (see
the Message Board section in this manual for details).
Local/Remote
Share Mode
Allows you to determine how the B051-000-AC is to be accessed when a local user is connecting at the same time as a remote user.
• Share – This option is selected by default, and allows local and remote users to simultaneously share control over the port. Input
from the users is placed in a queue and executed chronologically. Under these circumstances, remote users can take advantage
of the Message Board and Local / Remote Share Mode features on the Control Panel (See the Control Panel section of this
manual for details)
• Local Occupy – Select this option to give exclusive control of the B051-000-AC to the local user. The remote user is allowed to
view the session, but will not have the ability to control it. Under these circumstances, remote users can take advantage of the
Local / Remote Share Mode feature on the Control Panel. (See the Control Panel section of this manual for details)
• Remote Occupy - Select this option to give exclusive control of the B051-000-AC to the remote user. The local user is allowed
to view the session, but will not have the ability to control it.
Reset
Certain configuration changes require the B051-000-AC to be reset before they take effect. These include changes to the unit’s
network settings, a log server port change, enabling/disabling browser access, and upgrading the firmware. For these changes, the
Reset on Exit checkbox will automatically be checked. When this checkbox is checked, the unit will reset itself when the user logs
out. Note: Wait approximately 60 seconds after a Reset on Exit before logging back in to the B051-000-AC.
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Admin Utility (continued)
Date/Time
Time Zone
The Date/Time page allows the user to set the date and time parameters
for the KVM switch. The following section describes the settings on
this page.
• Select the Time Zone and City that most closely resembles where the
B051-000-AC is using the drop-down menu at the top of this section.
• If your area uses Daylight Savings Time, check the Daylight Savings
Time checkbox.
To manually set the date and time, do the following:
1.In the Date section, select the current month using the drop-down
menu.
2.If needed, click the < or > buttons in the Date section to move
backward or forward to the correct year.
3.In the calendar in the Date section, click on the current day.
4.In the Time section, enter in the current time using the 24 hour
HH:MM:SS format.
5.Click the Set button in the Time section to apply your changes.
Network Time
To have the time automatically synchronized to a network time server,
do the following:
1.Check the Enable Auto Adjustment checkbox.
2.Select a time server from the Preferred Time Server drop-down list;
or, check the Preferred Custom Server IP checkbox and enter in the
IP of your preferred time server.
3.If desired, repeat step two to enter an Alternate Time Server.
4.Key in the desired number of days between synchronization in the
Adjust Time Every __ Days field.
5.Click the Adjust Time Now button to synchronize immediately.
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Admin Utility (continued)
Maintenance
The Maintenance page allows Administrators and Select accounts who have been given Configure permission (See the User Management section
in this manual for details), to upgrade the B051-000-AC firmware, as well as backup and restore the settings of the unit. The settings found in this
page are described in the following sections.
Firmware Upgrade Recovery
Should the firmware upgrade procedure fail, and the unit becomes
unusable, follow the steps below to restore it. Note: It is strongly
recommended that you take advantage of the B051-000-AC Backup
functionality (See Backup section for details) in the event that you may
need to use this procedure.
1.Power off the unit.
2.Press and hold the Reset button on the front of the unit.
3.Power on the B051-000-AC while holding down the Reset button.
4.The B051-000-AC will be restored to its original firmware version
and settings. You will now be able to access the unit and try
upgrading the firmware again.
Backup
The Backup section allows you to create a backup file of the
B051-000-AC settings, in the event you need to restore the settings of
the unit to those of a previous time period. To create a backup of the
B051-000-AC, follow the steps below.
1.Key in a password in the Password field, to be used when restoring
the settings of the unit. Note: Setting a password is optional. If you
do not wish to use a password, you can skip this step.
Firmware Upgrade
The Firmware Upgrade section is used to upgrade the B051-000AC firmware. As upgrades become available, they can be found on
www.tripplite.com/support. To upgrade the firmware, follow the
steps below.
2.Click the Backup button.
1.Go to www.tripplite.com/support to download the most current
firmware and save it to a computer that is not connected to the
B051-000-AC.
Restore
3.A pop-up appears asking you to save the backup file. Browse to a
desired location on your computer and save the file.
The Restore section allows you to restore the settings of the unit using
a previously saved backup file. Information on the unit will be replaced
with that of the backup file. To restore the settings of the unit using a
backup file, follow the steps below.
2.Login to the Admin Utility, and navigate to the Maintenance page.
3.By default, the Check Firmware Version box is checked, which
causes the unit to check if the current firmware installed on the
B051-000-AC is the same or newer than that of the file you are using
to upgrade the firmware. If the current version is the same or newer,
you will not be allowed to continue with the upgrade. If you wish to
perform an upgrade without checking to see if the current firmware
version is the same or newer than the upgrade file, simply uncheck
this checkbox.
1.Click on the Browse button to the right of the filename field, and then
navigate to and select the backup file.
2.If you set up a password when creating the backup file, enter it in the
Password field.
3.Select as many of the options that are presented as you wish to
restore, and then click the Restore button. Once complete, a message
appears to inform you that the procedure succeeded, and that the
changes will take place upon the next login.
4.Click the Browse button, and then navigate to and select the firmware
upgrade file you downloaded from the Tripp Lite website.
5.Click the Upgrade Firmware button to begin the upgrade.
6.When the upload is complete, a message appears stating the
operation was successful. Logout of the unit, and click Yes on the
prompt that appears to notify you that a system reset will take place.
The unit will reboot (this may take a few minutes), and the upgrade
will be complete. In the event of a firmware upgrade failure, see the
Upgrade Recovery section below.
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Remote Session Operation
Depending on whether you login to the B051-000-AC via web browser or one of the non-browser applications, you will initiate a remote session
in different ways. Note: If you are initiating a remote session for the first time, you will be prompted to install an ActiveX Control when using the
Windows Client. When using the Java Client, you may be prompted to confirm that the site can be trusted. Proceed with any prompts that appear.
Remote Console Preview (Browser only)
Java Applet and Windows Client
The Remote Console Preview is available via web browser only. It
displays a snapshot of the screen of the connected computer/KVM.
Clicking the Refresh button below the preview screen will refresh it
to display the current screen image. Double-click the Remote Console
Preview screen to initiate a remote session. Note: Double-clicking will
not initiate a remote session if you are using Internet Explorer and
have the Viewer setting in the User Preferences page set to User Select
(See the User Preferences section in this manual for details).
Web Browser – Under the Remote Console Preview screen are links that
allow you to initiate a remote session. By default, the admin utility is set
to auto detect what browser you are using and display the appropriate link.
For example, if using Internet Explorer, the Windows Client link will be
the default. If using a browser other than Internet Explorer, the Java Applet
link will be the default. The Java Applet can be used in both Internet
Explorer and non-Internet Explorer browsers, but the Windows Client
can only be used in Internet Explorer. To use the Java Applet in Internet
Explorer, you must access the User Preferences page and select it. (See the
User Settings section in this manual for details) Clicking on one of these
links will initiate a remote session.
Non-Browser – When using a non-browser client, you can start a remote
session by clicking the Remote View button in the client main page. In the
non-browser Windows Client, the Windows Client is automatically used to
initiate a remote session. In the non-browser Java Client, the Java Applet is
automatically used to initiate a remote session.
When a remote session is initiated, the screen of the computer/KVM
switch that is connected to the B051-000-AC will appear, with a
Control Panel located in the top-center. Note: If connected to a KVM
switch, you will need to use the KVM’s OSD or Hotkey Commands to
switch between computers connected to it.
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Remote Session Operation (continued)
Control Panel
The Control Panel is provided as a way for the user to optimize and control the remote session. Regardless of how you initiated a remote session, the
Control Panel and its functionality remain the same. When a remote session is initiated, the Control Panel appears at the top-center of the screen
for a few seconds and then disappears. To display the Control Panel after it has disappeared, simply hover your mouse pointer over the top-center
of the screen.
The Control Panel consists of an icon bar at the top and two text bars
at the bottom. When the mouse pointer is hovered over an icon, the
description of the icon is displayed in the text bar. When the mouse
pointer is not over an icon, the text bars display the video resolution of
the selected computer and the IP address of the B051-000-AC. You can
drag the control panel to any location on the remote screen by hovering
over the text bar, and then clicking-and-dragging it. Each of the icons
contained in the Control Panel and their functionality is described in
the sections that follow.
Always on Top / Auto Hide – Click this button to toggle between
displaying the control panel all the time, or to allow it to disappear
after a few seconds of inactivity.
Hotkeys / Macros – The Hotkeys / Macros page allows the user
to use Hotkeys and Macros to manipulate the remote computer.
The user can enable/disable hotkeys, and create/edit User
Macros and System Macros. The sections that follow describe
how these features work.
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Remote Session Operation (continued)
Control Panel (continued)
Hotkeys
Various configuration actions related to the keyboard, video and mouse
can be performed via hotkey combinations. The Hotkey setup utility is
accessed by clicking on the Hotkey / Macros icon and then clicking on
the Hotkeys button at the top of the screen. The Hotkeys screen displays
the available hotkeys and their corresponding hotkey combinations.
By default, the only hotkeys that are enabled are the Exit Remote
Location and Substitute Alt Key hotkeys. To enable/disable a hotkey,
simply check/uncheck the box to the left of it. To change a hotkeys
command sequence, follow the steps below.
1.Highlight the desired hotkey and click on the Set Hotkey button.
2.Key in the desired hotkey combination, one key at a time. The keys
will be displayed in the hotkey column as they are entered. Note:
Clicking the Cancel button will cancel the recording process.
Clicking on the Clear button will delete any keys that you entered
while keeping the recording process active.
3.When finished entering the hotkey sequence, click on the Save button.
Note: Clicking the Reset button will restore all of the default hotkey
command sequences, and enable/disable defaults. You can use the
same function keys for more than one hotkey command sequence, as
long as the first key is not the same. For example, you can use [F1, F2,
F3] for one action and [F2, F1, F3] for another, but you cannot use
[F1, F3, F2] once [F1, F2, F3] has been used.
The table below lists the default hotkeys, along with a description of their functions and their default command sequences.
Hotkey
Description
Command Sequence
Exit Remote
Location
Closes you out of a remote session.
[F2, F3, F4]
Adjust Video
Opens the Video Settings screen.
[F5, F6, F7]
Toggle Control
Panel
Toggles the Control Panel off and on. When off, you will not be able to access the control panel.
[F3, F4, F5]
Toggle Mouse
Display
Toggles the local mouse pointer between an arrow and a tiny circle.
[F7, F8, F9]
Adjust Mouse
When the local and remote mouse pointers go out of sync, this command brings them back together
again.
[F8, F7, F6]
Video Auto-Sync
Performs a video auto-sync.
[F6, F7, F8]
Show/Hide Local
Cursor
Toggles the local mouse pointer on/off.
[F4, F5]
Substitute Ctrl Key
By default, hotkey combinations that use the Ctrl key, such as [Ctrl, Alt, Delete], get sent to the local
computer. This hotkey allows you to set a substitute Ctrl key that can be used for the remote computer.
F11
Substitute Alt Key
By default, hotkey combinations that use the Alt key, such as [Ctrl, Alt, Delete], get sent to the local
computer. This hotkey allows you to set a substitute Alt key that can be used for the remote computer.
F12
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Remote Session Operation (continued)
Control Panel (continued)
User Macros
System Macros
The System Macros page allows you to add macros to the unit that
can be performed automatically upon closing a session. For example,
you can create a macro that sends the Winkey-L combination, causing
a computer’s login page to come up the next time it is accessed. To
display the System Macros page when it isn’t selected, click on the
System Macros button at the top of the Hotkeys / Macros screen.
To create a macro, follow the steps below.
1.Click the Add button on the right side of the screen.
2.In the name field that appears, key in a name for the macro you
are adding.
3.With the new macro highlighted, click the Record button on the right
side of the screen. Recording will begin and the following panel will
be displayed in the upper-left corner of the remote screen.
The User Macros page allows you to add macros to the unit that can
be performed on the connected computer using the Macro List feature
of the control panel (See Macro List section for details). By default,
the User Macros page is displayed when the Hotkeys / Macros icon is
clicked on. To display the page when it isn’t selected, click on the User
Macros button at the top of the Hotkeys / Macros screen.
4.Enter in the macro hotkey sequence and then click the Done
button. You will be returned to the System Macros screen, with
your macro name and hotkey combination added to the list. Repeat
this procedure for any additional macros you wish to create.
Note: Clicking the Pause button will pause/unpause the recording
of the hotkey sequence. Clicking the Cancel button will cancel the
recording of the hotkey sequence. Clicking the Show button will
display the hotkeys as they are entered.
To create a macro, follow the steps below.
Once system macros are created, they are available to be assigned via the
Exit Macro setting (See the Exit Macro section in this manual for details).
1.Click the Add button on the right side of the screen.
2.In the name field that appears, key in a name for the macro you
are adding.
3.With the new macro highlighted, click the Record button on the right
side of the screen. Recording will begin and the following panel will
be displayed in the upper-left corner of the remote screen.
4.Enter in the macro hotkey sequence and then click the Done button.
You will be returned to the User Macros screen, with your macro name
and hotkey combination added to the list. Repeat this procedure for
any additional macros you wish to create. Note: Clicking the Pause
button will pause/unpause the recording of the hotkey sequence.
Clicking the Cancel button will cancel the recording of the hotkey
sequence. Clicking the Show button will display the hotkeys as they
are entered.
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Remote Session Operation (continued)
Control Panel (continued)
Video Settings – The Video Settings screen allows you to
adjust the placement and picture quality of the remote screen. The
quality of the image display has a direct affect on the keyboard
and mouse response time. Higher quality video results in more
information being transferred over the network, which can cause
slow keyboard and mouse response time in slower networks.
Click this icon to open the Video Settings screen.
The table below describes the contents of the Video Settings screen:
Setting
Description
Screen Position
Adjust the horizontal and vertical position of the
screen using the Screen Position arrows.
Auto Sync
Click this button to automatically detect the vertical
and horizontal position settings of the remote
screen. If the local and remote mouse pointers are
not synced, performing this function will normally
bring them back into alignment. If Auto Sync fails to
align the screen properly, use the Screen Position
arrows to make manual adjustments.
RGB
Move the RGB (Red, Green, Blue) slider bars to
adjust the corresponding color component of the
video image. Check the Set to Grayscale checkbox
to display the video of the remote computer in
black and white. If the remote keyboard and mouse
response time is slow or choppy, checking the Set
to Grayscale option can speed them up.
Gamma
This section allows you to adjust the video display’s
gamma level. This function is discussed in detail in
the Gamma Adjustment section following this table.
Network Type
This drop-down menu allows you to choose from
a list of network types. The video settings are
then configured to optimize the remote session
performance for the selected network type. You can
also customize the video settings yourself instead
of choosing a pre-determined configuration.
Video Quality
Drag the slider bar to adjust the overall quality
of the video of the remote computer. On slower
networks, lowering the video quality can help
improve keyboard and mouse response time.
Enable Refresh
The remote screen can be set to be redrawn every
1 to 99 seconds, eliminating unwanted artifacts that
would otherwise remain on the screen. Click the
Enable Refresh checkbox to activate this feature,
and then enter in the desired refresh rate.
Color Depth
Control
Allows you to adjust the amount of color information
sent over the network for the remote monitor. For
slower networks, setting the color depth to a lower
setting can help improve remote session performance.
Enable checkbox to activate this setting.
Detect
Tolerance
This setting governs allowable pixel changes. A
high setting limits changes, resulting in lower video
quality and less data transfer. A low setting allows
more changes, resulting in higher video quality and
more data transfer. On slower networks, a high
detect tolerance setting can help improve keyboard
and mouse response time.
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Remote Session Operation (continued)
Control Panel (continued)
Gamma Adjustment
Video Auto Sync – Click this icon to have the vertical and
horizontal offset values of the remote screen automatically
detected and synchronized with the local screen. Note: If the
local and remote mouse pointers are out of sync, performing a
video auto sync will normally bring them back into alignment.
If the video auto sync fails to align the screen properly, use the
screen position arrows in the Video Settings screen to make
manual adjustments.
If it is necessary to correct the gamma level for the remote computer,
use the Gamma function in the Video Settings screen. Under the Basic
configuration, the gamma drop-down list includes ten preset and four
user defined gamma levels to choose from. Simply select the desired
setting from the drop-down list. To set your own gamma levels, follow
the instructions below.
1.Click the Advanced button to bring up the gamma adjustment settings.
Screen Mode – Click this icon to toggle Full Screen mode
on/off. For those accessing the unit via one of the Windows
clients, right-clicking this icon will toggle Keep Screen Size
on/off. When Keep Screen Size is enabled, turning on Full
Screen mode will not change the size of the remote screen. For
example, remote screens that are set to resolutions lower than
that of the local monitor will be displayed as a box inside of
the local display. When both Keep Screen Size and Full Screen
Mode are enabled, the remote screen will be displayed as a box
with a black background. If Keep Screen Size is disabled and
Full Screen Mode is enabled, the screen will be stretched to fit
the entire local monitor. Note: Keep Screen Size can only be
toggled on/off when using one of the Windows clients. When
using one of the Java clients, Keep Screen Size is always
enabled.
Snapshot – Clicking this icon will take a screenshot of the
remote computer and save it to the local computer. By default,
snapshots are saved to the local computer’s desktop. The file
type, quality and location can be changed via the Customize
Control Panel page.
Message Board – The B051-000-AC supports multiple user
logins, which can give rise to access conflicts. To alleviate this
problem, a message board feature has been provided that allows
users to communicate with each other.
2.Click and drag the diagonal line at as many points as you wish to
achieve the display output you desire. Click the Reset button at any
time to abandon changes and return to the default gamma settings.
Click the Cancel button to abandon changes and close the Video
Settings screen.
3.To save the new gamma settings, select a user defined setting from
the drop-down list and click the Save button. Your gamma settings
will be saved to the selected user defined option.
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Remote Session Operation (continued)
Control Panel (continued)
The buttons on the button bar at the top of the message board are toggles. The actions for each of these buttons are described in the table below.
Button
Function
Enable/Disable Chat – When disabled, this icon displays next to the disabled user’s name in the User List panel of all users’ message
boards. Messages directed to the disabled user are not displayed on the message board. The button is shadowed when chat is disabled.
Occupy/Release Keyboard/Video/Mouse – When you occupy the KVM, other users cannot see the video, and cannot input keyboard or
mouse data. A prompt will come up on the locked out users’ monitor stating which user has occupied the KVM. The button in the message
board is shadowed and this icon displays next to the occupying user’s name in the User List of all users’ message boards.
Occupy/Release Keyboard/Mouse – When you occupy the KM, other users can see the video, but cannot input keyboard or mouse data.
The button is shadowed and this icon displays next to the occupying user’s name in the User List of all users’ message boards.
User List Panel
Browser and non-Browser Windows Client
• To hide/unhide the User List panel, click on the arrows in the panel
separator.
• IDE CD-ROM/DVD-ROM Drives – Read Only
• The names of all the logged in users appear in the User List panel.
Select the names of the users that you wish to communicate with
before sending your message.
• USB CD-ROM/DVD-ROM Drives – Read Only
• IDE Hard Drives – Read Only
• USB Hard Drives – Read/Write*
• USB Flash Drives – Read/Write*
• If a user has disabled chat, its icon displays before that user’s name.
• USB Floppy Drives – Read/Write
• If a user has occupied the KVM or the KM, the corresponding icon
displays before that user’s name.
• Smart Card Readers
• ISO Files – Read Only
Compose Panel
• Folders – Read/Write
Type your message into this panel and then click the Send button or
press the [Enter] key to post the message to the message board. Note:
You must select the user that you want to communicate with from the
user list. To send a message to all users, simply click All Users in the
user list.
* These drives can be mounted either as a Drive or as a Removable Disk.
Mounting as a Removable Disk allows the user to boot the remote server
if the disk contains a bootable OS. If the disk contains more than one
partition, the remote server can access all of the partitions.
Browser and non-Browser Java Client
Message Display Panel
• ISO Files – Read Only
Messages that users post to the board, as well as system messages, display
in this panel. If you disable chat, messages that get posted do not appear.
• Folders – Read/Write
Ctrl – Alt – Delete – Click this icon to send the [Ctrl, Alt,
Delete] command to the remote computer.
Set to Grayscale – Click this icon to display the remote video
in black and white. On slower networks, displaying the remote
video in black and white can help improve keyboard and mouse
response time.
Virtual Media – The Virtual Media function allows a drive,
folder, image file, smart card reader or removable disk on a user’s
system to be accessible on the remote server. The following media
are supported via the B051-000-AC Virtual Media functionality.
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Remote Session Operation (continued)
Control Panel (continued)
Virtual Media Operation
2.Click the Add button and then select the desired media from the list of
media sources that appears. Each selected media source will allow you
to choose the available drive, file, folder or removable disk.
When accessing a connected computer remotely, you can use media from
the computer you are accessing the unit with on the remote computer. To
access virtual media via remote session, follow the instructions below.
Note:
1.In order to use the Virtual Media functionality, the USB virtual
media cable that came with the B051-000-AC must be connected
from the unit to the computer.
2.When accessing the unit remotely with a Windows Vista or 7
computer, you must run Internet Explorer as an administrator for
virtual media to function properly.
3.When mounting a smart card reader, the smart card reader driver
must be installed on both the computer being used to access the
B051-000-AC, and the computer connected to the B051-000-AC.
4.When mounting a smart card reader, no other virtual media can be
mounted at the same time.
5.The Java Client only supports the mounting of ISO Files and
Folders. The Windows Client must be used for all other media.
Note: If your media source is USB 1.1, check the Disable High Speed
USB Operation Mode checkbox.
1.Click the Virtual Media icon on the control panel to bring up the
following screen.
3. Repeat this step to add as many media sources as you want to the Virtual
Media screen. To remove a media source from the list, highlight it and
click the Remove button. Note: When mounting a smart card reader, no
other virtual media can be mounted at the same time. Otherwise, up to
3 media sources can be used at any one time, with the top 3 sources in
the list being the active devices. To rearrange the device order, highlight
the desired device and use the arrow keys on the right of the screen to
move the device up or down in the list.
Note: The T button in the upper-right corner brings up a slider bar
that allows you to adjust the transparency of the virtual media screen.
When you’re finished making an adjustment, simply click anywhere on
the screen to close the slider bar.
4.Some media sources are Read Only, whereas others are Read/Write.
Those that are Read/Write can be viewed on the remote computer,
and can have data from the remote computer added to them. Those
that are Read Only can only be viewed. Read Only media sources
will be grayed out in the list, not allowing you to check the Enable
Write checkbox to the left of the source. Read/Write sources will not
be grayed out, and you will be able to decide whether data can be
added to them or not. By default, Read/Write sources are displayed
with the Enable Write checkbox unchecked, which means that data
cannot be added to them. To allow data from the remote computer to
be added to a media source, simply check the Enable Write checkbox
to the left of it in the list.
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Remote Session Operation (continued)
Control Panel (continued)
5.Once all media sources are added, and the desired 3 media sources are at the top of the list, click the Mount button to close the dialog box and
open the media sources on the remote computer. Note: Depending on the speed of your network and the size of the media source, it may take 30
seconds or so for the dialog box to close and the media to open on the remote computer.
6.To disconnect the media sources from the remote computer, click on the Virtual Media icon in the control panel.
Zoom – Click this icon to zoom in on the remote display. You
can choose to display the screen at 100%, 75%, 50% or 25%.
Checking the 1:1 checkbox will keep the screen contents sized
in a 1:1 ratio, regardless of whether you choose to display the
remote session at 100%, 75%, 50% or 25%.
Mouse Pointer – Click to choose how the local and remote
mouse pointers are displayed. You can choose to display Dual
mouse pointers, Crosshairs mouse pointers, the local mouse
pointer as a tiny dot (not available via Java), or only the remote
mouse pointer. Dual mouse pointers display both local and
remote mice as arrows. Crosshairs mouse pointers display the
local mouse as a cross, and the remote mouse pointer as an
arrow. When displaying the local mouse pointer as a tiny dot,
the remote mouse pointer will be displayed as an arrow.
On-Screen Keyboard – The Control Panel features an onscreen keyboard, available in multiple languages, with all of the
standard keyboard keys for each language. Click this icon to
display the on-screen keyboard.
Mouse Sync Mode – Click to toggle between automatic and
manual mouse sync modes. When set to automatic, a green
checkmark appears on the icon. When set to manual, a red x
appears on the icon. Note: This icon is only active on computers
that are connected using the USB KVM cable kit. The auto sync
functionality only supports Windows and Mac (G4 and higher),
and the USB IO settings OS drop down must be set to Windows
or Mac (See Customization section in this manual).
• To switch to a different language keyboard, open the drop-down list
in the upper-right of the on-screen keyboard and select the desired
language.
• To expand the keyboard to include the number pad, click on the
arrow icon to the right of the language drop-down menu.
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Remote Session Operation (continued)
Control Panel (continued)
Mac and Linux Considerations
Mouse Synchronization Procedures
A second Mac auto sync setting is available for Mac OS X 10.4.11
and higher. If you find that enabling automatic mouse sync per the
instructions above does not provide satisfactory results, right-click the
mouse in the black text area of the control panel, highlight the Mouse
Sync Mode option and select Automatic for MAC 2.
If you are having syncing problems after adjusting the mouse properties,
try the following methods to help synchronize the local and remote mouse
pointers, as well as improve response time. Note: Mouse synchronization
may require several seconds to take effect. Wait for 15 to 30 seconds to
ensure that the mouse has had enough time to sync.
Although Linux does not support automatic mouse sync mode, there
is an additional setting in the Mouse Sync Mode drop-down menu for
Redhat AS3.0 systems. If you are having difficulty synchronizing the
local and remote mice, try right-clicking the mouse in the black text
area of the control panel, highlight the Mouse Sync Mode option and
select Automatic for Redhat AS3.0.
• When in a remote session, move the mouse pointer to the uppercenter of the screen to open the control panel, and then move it back
into the remote screen.
• When in a remote session, move the mouse pointer to all four corners
of the screen.
Manual Mouse Synchronization
• Click the Video Auto Sync icon in the control panel. In most cases,
the local and remote mouse pointers will sync following the video
auto sync.
If the local mouse pointer goes out of sync with the remote system’s mouse
pointer, there are a number of methods to bring them back into sync.
• Activate and invoke the Adjust Mouse hotkey command (see Hotkeys
section for details). This hotkey command defaults at F8, F7, F6.
Before trying any mouse synchronization procedures, it is always a good
idea to ensure that you go to your Mouse Properties Settings and set them
according to the instructions that follow. The Mouse Properties Settings
should be set on the computers attached to the B051-000-AC, not the
computer you are using to access it. Note: In order for the local and remote
mice to synchronize, you must use the generic mouse driver supplied with
the MS operating system. If you have a third party driver installed - such
as one supplied by the mouse manufacturer - you must remove it.
• To improve response time, adjust the video settings to decrease the
amount of information being transferred over the network. The less
data that is being sent, the faster the response time. In particular, the
Quality and Detect Tolerance settings in the Video Settings screen
(see Video Settings section for details) can help improve keyboard
and mouse response time.
• To improve response time, go to the Network page in the OSD and
reduce the Network Transfer Rate setting (See Network section under
Device Management in OSD Operation for details).
Windows 2000:
• To improve response time, go to the display settings section of the
remote computer and lower the video resolution, refresh rate and
color settings.
1. Open the Mouse Properties dialog box
2. Click the Motion tab
3. Set the mouse speed to the middle position (6 units in from the left)
• If the remote computer has a graphic desktop background, change it
to a solid color background.
4. Set the mouse acceleration to None
Windows XP and later:
1. Open the Mouse Properties dialog box
2. Click the Pointer Options tab
3. Set the mouse speed to the middle position (6 units in from the left)
4. Disable Enhance Pointer Precision
Sun / Linux:
Open a terminal session and issue the following command:
Sun: xset m 1
Linux: xset m 0
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Remote Session Operation (continued)
Control Panel (continued)
Macro List – Click this icon to display a drop-down list of the
User Macros (see User Macros section for details) that have
been added. Select a macro to run it on the selected computer.
Control Panel Style – This section allows you to determine how the
control panel is displayed when it is dragged out of the default position
in the top-center of the screen. Note: There is a second default position
for the control panel at the bottom-center of the screen. The Java
Client doesnt not include the Transparent option.
Power Control – Click this icon to power the connected
computer on/off.
• When the Transparent checkbox is checked, dragging the control
panel away from one of the default locations will leave it displayed
transparently in whatever location it was dragged to.
Local / Remote Share Mode – Click this icon to determine
how the B051-000-AC is to be accessed when a local user is
connecting at the same time as a remote user.
• When the Icon checkbox is checked, dragging the control panel away
from one of the default locations will leave it displayed as an icon in
whatever location it was dragged to.
• Share – This option is selected by default, and allows local
and remote users to simultaneously share control over the
port. Input from the users is placed in a queue and executed
chronologically. Under these circumstances, remote users
can take advantage of the Message Board and Local / Remote
Share Mode features on the Control Panel (See the Control
Panel section of this manual for details)
• When both the Transparent and Icon checkboxes are checked, dragging
the control panel away from one of the default locations will leave it
displayed as a transparent icon in whatever location it was dragged to.
• When neither checkbox is checked, dragging the control panel away
from one of the default locations will leave it displayed as normal in
whatever location it was dragged to.
• Local Occupy – Select this option to give exclusive control
of the B051-000-AC to the local user. The remote user is
allowed to view the session, but will not have the ability to
control it. Under these circumstances, remote users can take
advantage of the Local / Remote Share Mode feature on the
Control Panel. (See the Control Panel section of this manual
for details)
• If the control panel is located in either the top-center or bottom-center
default locations, checking these checkboxes will have no effect.
Screen Options – This section allows you to make Full Screen Mode and
Keep Screen Size the default settings when a remote session is activated.
Note: The Screen Options section is not available when using the Java clients.
• Check the Full Screen Mode checkbox to display the remote screen in Full
Screen Mode starting with the next time you login to a remote session.
• Remote Occupy - Select this option to give exclusive control
of the B051-000-AC to the remote user. The local user is
allowed to view the session, but will not have the ability to
control it.
• Check the Keep Screen Size checkbox to enable the Keep Screen Size
feature starting with the next time you login to a remote session.
User Info – The User Info section includes a checkbox labeled Show
User Numbers, which is checked by default. When checked, it displays
the number of logged in users in the text box of the Control Panel.
Customize Control Panel – Click this icon to bring up the
Customize Control Panel screen, which allows you to choose
which icons are displayed in the control panel, as well as edit
some of its features.
Snapshot – The Snapshot section allows you to determine where
snapshots are sent to, what file type they are saved as; and, if saved as
a JPEG, the quality of the JPEG image. Although the Snapshot section
is available to both Windows and Java users, the two differ in the types
of files that can be saved. The Windows clients allow you to choose
between a BMP and a JPEG file, whereas the Java clients allow you to
choose between PNG and JPEG.
• Path – To select a location for snapshots to be saved in, click on the Browse
button next to the Path field. Navigate to the desired location and select it.
• Format – Check the button of the file type that you want the snapshot
to be saved in.
• JPEG Quality – If you select to save snapshots as JPEGs, you can
adjust the quality of the JPEG image here. The higher the quality of
the image, the larger the file size.
Keyboard Pass Through – When selected, the [Alt, Tab] function will
be sent to the remote computer. When it is not selected, the [Alt, Tab]
function is sent to the local computer. It is deactivated by default.
Exit – Click this icon to exit the remote session.
Customize Control Panel – The box on the left side of the screen
displays a list of the available control panel features, with a checkbox
next to each one. Check/uncheck a checkbox to display or remove the
corresponding features icon from the control panel. By default, all
features are included in the control panel.
Lock LEDs – These icons display the status of the
keyboard Num Lock, Caps Lock and Scroll Lock LEDs. You can click
on them to toggle the corresponding lock function on/off. When first
initiating a remote session, you may have to toggle these off/on to make
sure they are synced up with your keyboard.
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The Log Server
The Windows-based Log Server is an administrative utility that records all the events that take place on selected B051-000-AC units and writes
them to a searchable database. This chapter describes how to install and configure the Log Server.
Installation
1. From the computer that you want to use as the Log Server, open your
browser and log into the B051-000-AC.
4. Click Next. Then follow the on-screen instructions to complete the
installation and have the Log Server program icon placed on your
desktop.
2.You will need to get the log server file off the CD that came with
the unit. If you do not have access to the CD, contact your system
administrator to obtain the log server file.
5. Before starting up the Log Server, go to the ANMS page in the
Admin Utility. In the corresponding fields, enter the MAC Address
and Port Number for the computer/server that you have installed the
Log Server on. (See the ANMS section in this manual for details)
3. Navigate to where you saved the Log Server file and double-click on
it to open it. If any security warning dialog boxes appear, ignore them
and click Run or Open. The Log Server installation screen appears:
Starting Up
To bring up the Log Server, either double click the program icon, or key
in the full path to the program on the command line. The first time your
run it, a screen similar to the one below appears:
Note: The Log Server requires the Microsoft Jet OLEDB 4.0 driver in
order to access the database.
The screen is divided into three components:
• A Menu Bar at the top
• A panel that will contain a list of all B051-000-AC units in the middle
• A panel that will contain an Events List at the bottom
The Menu Bar
The Menu bar consists of four drop-down menus:
• Configure
• Events
• Options
• Help
Note: If the Menu Bar appears to be disabled, select one of the B051-000-AC units from the list window to enable it.
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The Log Server (continued)
Configure
The Configure menu consists of three functions: Add, Edit and Delete.
Add
Edit
Select the Add function when you need to add a new B051-000-AC to
the list of units that the Log Server records events for.
Select the Edit function to modify the information pertaining to an
existing B051-000-AC. To edit an existing B051-000-AC, select it
from the list and open the Edit function from the Configure drop-down
menu. A dialog box will appear showing the exact information that
was entered for the B051-000-AC when it was added using the Add
function. Edit this information and click OK.
Note: You must first add a B051-000-AC via the Add function before
the Log Server can start recording its events.
When you open the Add function the following dialog box will appear:
Delete
To delete a B051-000-AC, simply select it from the list and open the
Delete function. A dialog box will appear which will display the
B051-000-AC information and ask you to click OK to delete it. If you
want to remove it from the Log Server, click OK.
Descriptions of the fields in this dialog box are shown in the table below:
Field
Description
Address
This can either be the IP address of the B051-000-AC or
its DNS name (if the network administrator has assigned
it a DNS name). This value must be entered into the
ANMS page to communicate with the Log Server. (See
ANMS section for details.)
Port
Key in the port number that was specified in the
ANMS page. If the port number differs between the
B051-000-AC and the Log Server, the two will not be
able to communicate with each other.
Description
This field is provided so that you can enter in additional
information that will help differentiate this unit from
the rest of the devices the Log Server is recording
information for.
Limit
This specifies the number of days that an event is kept
in the Log Server’s database before it can be deleted.
To remove all events that have passed the expiration
date set in this field, use the Maintenance function in
the Events menu.
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The Log Server (continued)
Events
The Events Menu consists of two items: Search and Maintenance.
Search
A description of the items from the Search screen is given in the table
below:
Search allows you to search for events containing specific words or
strings. When you access this function, a screen similar to the one
below appears:
Item
Description
Search
Options
New search: When selected, the search is performed
on all the events in the database for the selected
B051-000-AC.
Search last results: This is a secondary search performed
on the events that resulted from the last search.
Search excluding last results: This is a secondary
search performed on all the events in the database for
the selected B051-000-AC excluding the events that
resulted from the last search.
Server List
B051-000-AC units are listed according to their IP
address. Select the unit that you want to perform the
search on from this list. You can select more than one
unit for the search. If no units are selected, the search is
performed on all of them.
Priority List
Sets the level for how detailed the search results display
should be. If nothing is selected, all results will display.
If all results do display, entries highlighted in Red are of
high or Most important to installations security. Entries
highlighted in Blue are of medium or Less important to
installations security. Entries highlighted in Black are of
the least or Least important to installations security.
Start Date
Select the date that you want the search to start from.
The format follows the MM/DD/YYYY convention.
(e.g. 11/15/2009)
Start Time
Select the time that you want the search to start from.
End Date
Select the date that you want the search to end at.
The format follows the MM/DD/YYYY convention.
(e.g. 11/15/2009)
End Time
Select the time that you want the search to end at.
Pattern
Key in text here that you want the search to filter the
events by.
Results
The events that matched your search terms are listed here.
Search
After you have entered in all of your search terms, click
this button to start the search.
Print
Click this button to print the search results.
Export
Click this button to export Log Server search results as
a text file
Exit
Click this button to exit the Search dialog box.
Maintenance
This function allows the administrator to remove all records that have
passed their expiration limit. (See Configure under The Log Server
for limit details) In order to delete old files from the log server, the
maintenance function must be performed.
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The Log Server (continued)
Options
Network Retry
The Options menu consists of only one function: Network Retry.
Network Retry allows you to set the number of seconds that the
Log Server should wait before attempting to connect if the previous
connection attempt failed. When you click this item, a dialog box,
similar to the one below appears:
Key in the desired number of seconds and click OK to finish.
Help
The Help menu consists of two options; Contents and About Log Server.
Contents
Selecting the Contents function brings up an online Windows Help file. The Help file contains instructions on how to set up, operate and troubleshoot
the Log Server.
About Log Server
Selecting the About Log Server option brings up a dialog box that displays the version number of the Log Server.
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The Log Server (continued)
The Log Server Main Screen — Overview
The Log Server Main Screen is divided into two main panels: an upper
(List) panel that displays all devices that have been added to the Log
Server and a lower (Event) panel that displays the log events for the
currently selected B051-000-AC. To select a B051-000-AC in the list,
simply click on it.
The List Panel
The List panel contains the following fields:
Field
Description
Recording
Determines whether the Log Server records log events
for the corresponding B051-000-AC. If the Recording
check box is checked, the field displays Recording, and
log events are recorded. If the Recording check box is
not checked, the field displays Paused, and log events
are not recorded.
Note: Even if a B051-000-AC is not currently selected, if its
Recording check box is checked, the Log Server will still
record its log events.
Address
This is the IP Address or DNS name that was given to
the B051-000-AC when it was added to the Log Server.
Port
This is the port number that was assigned to the B051000-AC when it was added to the Log Server.
Connection
If the Log Server is properly connected to the B051000-AC, this field displays Connected. If it is not
connected, this field displays Waiting. This means that
the Log Server is not communicating with the B051000-AC, and will not record its events. This occurs when
the Log Server’s MAC address and/or port number
have not been set properly. The MAC Address and Port
for the Log Server computer must be entered into the
ANMS page. In addition, the B051-000-AC’s IP Address
and Port must be entered when adding it to the Log
Server. If the Port numbers in the B051-000-AC and
the Log Server do not match, they will not be able to
communicate.
Days
This field displays the number of days that the B051000-AC’s log events are to be kept in the Log Server’s
database before it is eligible for deletion.
Description
This field displays the descriptive information given for
the B051-000-AC when it was added to the Log Server.
The Event Panel
The lower panel displays event information for the currently selected
B051-000-AC.
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Appendix
General Operation Troubleshooting
Problem
Action
Erratic Operation
Power off the installation and power everything on according to the installation instructions in this manual.
• Reset the unit by pressing and holding the Reset button on the front of the unit for longer than three
seconds.
If the B051-000-AC is behind a router, the router’s Port Forwarding (also referred to as Virtual Server)
feature must be configured.
I can’t access the B051-000-AC, even
though I have specified the IP address
and port number correctly.
Mouse and/or Keyboard not responding.
Sudden loss of network connection.
No video display on the remote console.
When logging in from a browser, the
following message appears: 404
Object Not Found.
When I log in, the browser generates a
CA Root certificate is not trusted, or a
Certificate Error response.
There are two mouse pointers after the
remote system is accessed.
The display on the remote console is
distorted and performing an Autosync
doesn’t resolve the problem.
I have been given an account, but I am
unable to login
The Lock LEDs on the Control Panel do
not accurately portray my Lock status
When I open a viewer, the web page
does not display properly, and I receive
an error message that says “Problems
with this Web page might prevent it from
being displayed properly….”
When the remote server is running Fedora,
the mouse pointer is unresponsive,
whether I am accessing it via the local
console or a remote session.
• If accessing the unit via local console, unplug and replug the cable(s) from the console port(s).
• Turn the connected computer/server off and then back on. All connected devices need to be powered
off when connecting to the unit.
Close your B051-000-AC connection. Wait approximately 30 seconds, and log in again.
• Make sure the resolution of the monitor being used to display the remote computer/server is higher
than that of the remote computer/server.
If a login string has been set (see Login String section in this manual for details), make sure to include the
forward slash and correct login string when you specify the B051-000-AC IP address.
The certificate can be trusted; you can proceed.
The B051-000-AC automatically defaults to show both the local and remote mouse pointers. You can
choose to display both mouse pointers at the same time or only the remote mouse pointer. (See Mouse
Pointer section in this manual for details.)
• Switch ports to a port with a different resolution and then switch back.
• Lower the resolution and refresh rate for the computer/server connected to the port.
•Make sure that you have correctly entered your username and password
• Make sure that your System Administrator has given you proper access to the unit.
Click the LEDs on the Control Panel until they match those on your keyboard. Once matched up, changing
a Lock LED on the keyboard will also change it in the Control Panel and vice versa.
•By default, IE6 and some versions of IE5 use the High security level for the Restricted Sites zone.
Windows Server 2003 uses High security for both the Restricted Sites and Internet zones. You may need
to enable Active Scripting, ActiveX Controls and Java Applets. To do this, follow these steps: 1) In Internet
Explorer, open the Tools menu and select Internet Options. 2) In the Internet Options dialog box, click
Security. 3) Click Default level, and click OK when prompted
•Verify that Active Scripting, ActiveX Controls and Java Applets are not blocked. If some client computers
work and others don’t, verify the Internet Explorer or another program (e.g. Anti-Virus, Firewall, etc.) on
your client computer are not configured to block Scripts, ActiveX Controls or Java Applets.
•Verify that your anti-virus program is not set to scan the Temporary Internet Files or Downloaded Program
Files folders
•Delete all temporary internet related files by following these steps: 1) Open the Tools menu in Internet
Explorer and select Internet Options 2) Click on the General tab 3) Under Temporary Internet Files, click
Settings 4) Click Delete Files and click OK when prompted 5) Click Delete Cookies and click OK when
prompted 6) Under History, click on Clear History, Yes and click OK when prompted
•Make sure that you have the latest version of Microsoft DirectX installed
•Make sure that you have the latest version of Java installed
If the remote server is connected using the PS/2 KVM cable kit, Mouse Sync Mode must be set to manual.
(See the Mouse Sync Mode section in this manual for details)
Administration Troubleshooting
Problem
Action
After upgrading the firmware and logging
back in, the B051-000-AC appears to still
be using the old firmware version.
Clear your browser’s cache. Delete all temporary internet files and cookies. Close the browser and reopen
it to log in with a new session.
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Appendix (continued)
Mouse Troubleshooting
Problem
Action
My mouse and/or keyboard is not
responding
•Turn off the computer/server you are having trouble with. Turn the computer/server back on.
Mouse movement is extremely slow
There is too much data going through your connection.
•If the remote computer’s wallpaper has a lot of graphics, switch it to a plain wallpaper
•Adjust your video settings to reduce the amount of data per the instructions in the Video Settings section
of this manual.
•Refer to the Mouse Synchronization Procedures section in this manual.
There are two mouse pointers on my
screen, how do I change this?
You can choose between 3 different pointer types. See Mouse Pointer section in this manual.
My mouse pointers don’t sync
See Mouse Synchronization Procedures section in this manual.
Virtual Media Troubleshooting
Problem
Action
There is no Virtual Media icon on my
control panel
•Make sure that your System Administrator has given you access to the Virtual Media functionality
I can’t boot my remote server from my
Virtual Media drive
Your remote server’s BIOS may not support booting from a USB drive. Check to see if there is a new
firmware and BIOS version for the mainboard that does support USB.
If I connect a USB floppy drive to a
remote server, it can boot the remote
server; however, if I map it to the remote
server as a Virtual Media drive, it cannot
boot the remote server
USB floppy drives have two types of format: UFI and CBI. Both can be used for OS level Virtual Media
functions, but only UFI is currently supported for BIOS level, which includes boot functions.
I cannot mount a Folder as a Virtual Media
device
If the folder is formatted with the FAT16 file system, it must be less than 2Gb to be mounted.
When using the Virtual Media functionality,
I can mount an ISO file, but I am unable
to access it.
Only ISO files that are less than 4Gb are supported. Anything 4Gb or larger will not be accessible.
AP Windows Client Troubleshooting
Problem
Action
Windows Client won’t connect to the
B051-000-AC.
DirectX 8.0 or higher must be installed on your computer.
Part of remote window is off my monitor.
• If Keep Screen Size is not enabled (see Screen Mode section in this manual for details), try performing
a Video Auto Sync (see Video Settings section) to sync the local and remote monitors. If this does not
work, you may have to manually adjust the Screen Position in the Video Settings screen.
• If Keep Screen Size is enabled, areas that are off the screen can be accessed by positioning the
mouse pointer on the far side of the area you want to scroll to.
The remote screen is rotated 90 degrees.
Enable Keep Screen Size (See Keep Screen Size section).
I cannot run Net Meeting when the
Windows Client is running.
Enable Keep Screen Size (See Keep Screen Size section).
My B051-000-AC is not showing up in the
device list when I open the AP Windows
Client
•The port number entered into the Program field of the Network page must match the port number
entered into the AP Windows Client’s Port field. Only B051-000-ACs that match the port number entered
into this field will show up in the device list
•The Enable Device List option must be checked on the Customization page for your B051-000-AC to
show up in the Device List.
After upgrading the firmware to my
B051-000-AC, the AP Windows Client no
longer works
The old version of your .ocx file was not deleted. Open Explorer and search for WinClient.ocx.
Delete all occurrences.
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Appendix (continued)
WinClient ActiveX Viewer Troubleshooting
Problem
Action
The WinClient ActiveX Viewer will not
connect to the B051-000-AC
DirectX 8.0 or higher must be installed on your client computer
After upgrading the firmware to my B051000-AC, the WinClient ActiveX Viewer no
longer works
The old version of your .ocx file was not deleted. Open Internet Explorer > Tools > Manage Add-ons.
Delete or disable all occurrences of WinClient
Part of the remote window is off my
monitor
•If Keep Screen Size is not enabled (see Screen Mode section under Remote Session Operation), try
performing a Video Auto Sync (see Video Settings section). If this does not work, you may have to
manually adjust the video via the Video Settings page.
•If Keep Screen Size is enabled, areas that are off the screen can be accessed by positioning the mouse
pointer on the far side of the area you want to scroll to.
The remote screen is rotated 90 degrees
Enable the Keep Screen Size function. (See Keep Screen Size section for details.)
I cannot run Net Meeting when the
WinClient is running
Enable the Keep Screen Size function. (See Keep Screen Size section for details.)
After logging in, I can’t open the WinClient
ActiveX viewer
•You don’t have the authority to install the WinClient Control Add-on on your client computer. Have your
system administrator run the program for you the first time.
•Under Vista and 7, you must also add the B051-000-AC’s URL to the list of trusted sites. Go to Tools >
Internet Options > Security > Trusted Sites > Sites
When using Vista or 7, I open the
WinClient ActiveX Viewer and try to
mount a driver or removable disk, but I
am getting a message that says “Driver
not ready.”
This is due to User Account Control (UAC). If you are the computer’s administrator, open your browser
by right-clicking on it and selecting Run as Administrator. If you are not the administrator, you will need to
have the administrator disable UAC.
My antivirus program reports that there
is a Trojan when I use the web browser
Windows Client.
The web browser Windows Client uses an Active X plugin that some antivirus programs identify as a virus
or Trojan. We have thoroughly tested our software and have found no evidence of a virus or Trojan, and
therefore recommend it safe for use. You can either continue using the Windows Client and add it to your
antivirus programs White List, or you can use the Java Client instead.
Java Applet & AP Java Client Troubleshooting
Problem
Action
The AP Java Client won’t connect to the
B051-000-AC.
• Java Runtime Environment 6, Update 3 or higher must be installed on your computer.
• If a login string has been set, make sure to include the forward slash and correct string (see Login String
section for details) when you specify the IP address.
• Make sure you have been given access to the Java Client by your administrator
• Try closing the Java client and opening it again.
Pressing the Windows Menu key has
no effect.
Java doesn’t support the Windows Menu key.
Java Client performance deteriorates.
Exit the program and start again.
After upgrading the firmware of my KVM
switch and logging into the OSD, my
switch is still showing the old firmware
version number
You need to delete your Java temporary internet files. Open Control Panel > Java, and click on the
Settings button in the Temporary Internet Files section. In the Disk Space section, click on Delete Files.
When prompted, click OK.
When I try to add a folder to be mounted
as a Virtual Media Drive, I am unable to
select the folder. The only option I have
is desktop.
In the folder selection entry field, enter the root directory of the folder you want to add. After that, the
folders contained under the root directory will be displayed.
Log Server Troubleshooting
Problem
Action
The Log Server program does not run.
The Log Server requires the Microsoft Jet OLEDB 4.0 driver in order to access the database.
This driver is automatically installed with Windows ME, 2000 and XP. For Windows 98 or NT,
you will have to go to the Microsoft download site: http://www.microsoft.com/data/download.htm
to retrieve the driver file: MDAC 2.7 RTM Refresh (2.70.9001.0)
Since this driver is used in Windows Office Suite, an alternate method of obtaining it is to install Windows
Office Suite. Once the driver file or Suite has been installed, the Log Server will run.
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Appendix (continued)
Sun Systems Troubleshooting
Problem
Action
Video display problems with HD15
interface systems (e.g. Sun Blade 1000
servers).*
• The display resolution should be set to 1024 x 768 @ 60Hz:
Under Text Mode go to OK mode and issue the following commands:
setenv output-device screen:r1024x768x60 reset-all
Under XWindow:
1. Open a console and issue the following command: m64config -res 1024x768x60
2. Log out
3. Log in
Video display problems with
13W3 interface systems.
(e.g. Sun Ultra servers)*
• The display resolution should be set to 1024 x 768 @ 60Hz:
Under Text Mode go to OK mode and issue the following commands:
setenv output-device screen:r1024x768x60 reset-all
Under XWindow:
1. Open a console and issue the following command: ffbconfig -res 1024x768x60
2. Log out
3. Log in
The local and remote mouse pointers do
not sync.
See Manual Mouse Synchronization section.
* These solutions work for most common Sun VGA cards. If using them fails to resolve the problem, consult the Sun VGA card’s manual.
Keyboard Emulation
Mac Keyboard
PC Keyboard
[Shift]
[Ctrl]
Sun Keyboard
Mac Keyboard
[Shift]
[Ctrl]
PC Keyboard
[Ctrl] [T]
[Ctrl] [F2]
[Ctrl] [F3]
[Ctrl] [F4]
[Ctrl] [F5]
[Ctrl] [F6]
[Ctrl] [F7]
[Ctrl] [F8]
[Ctrl] [F9]
[Ctrl] [F10]
[Ctrl] [1]
[Ctrl] [2]
[Ctrl] [3]
[Ctrl] [1]
[Ctrl] [4]
[Alt]
[Print Screen]
[Scroll Lock]
[Enter]
[Backspace]
[Insert]
[Ctrl]
Sun Keyboard
[Stop]
[Again]
[Props]
[Undo]
[Front]
[Copy]
[Open]
[Paste]
[Find]
[Cut]
[Alt]
[F13]
[F14]
[Ctrl] [2]
[=]
[Ctrl] [4]
[Ctrl] [3]
[Ctrl] [H]
[Return]
[Delete]
[Help]
[Help]
[Compose]
[F15]
Note: When using key combinations, press and release the first key
and then press and release the second key.
Note: When using key combinations, press and release the first key,
and then press and release the second key.
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Specifications
Feature
Specification
PC/KVM Port
PS/2 – USB Console Port
HD18 Female
HD18 Female
2-Wire RS-232 Port
DB9 Male
RS-232 Port
DB9 Male
Power Inlet
IEC-320-C14
Power Outlet
IEC-320-C13
Power
DC Jack
LAN
RJ45 Female
Virtual Media
USB 5-Pin Mini-B Female
Max Video Resolution
1600 x 1200 @ 60Hz; DDC2B
I/P Rating
100-240V, 50/60Hz, 10A
O/P Rating
100-240V, 50/60Hz, 9A
Load Capacity
120V, 1200W / 230V, 2300W
DC Input Rating
DC 5.3V, 2.4W
Power Consumption
DC 5.3V, 6.3W
Operating Temperature
0 to 40 C (32 to 104 F)
Storage Temperature
-20 to 60 C (-4 to 140 F)
Humidity
0 to 80% RH, Non-Condensing
Dimensions (H x W x D, In.)
1.65 x 3.2 x 12.1
Weight, Lbs.
1.9
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WARRANTY REGISTRATION
Visit www.tripplite.com/warranty today to register the warranty for your new Tripp Lite product. You’ll be automatically entered into a drawing for
a chance to win a FREE Tripp Lite product!*
* No purchase necessary. Void where prohibited. Some restrictions apply. See website for details.
1-Year Limited Warranty
TRIPP LITE warrants its products to be free from defects in materials and workmanship for a period of three (3) years from the date of initial
purchase. TRIPP LITE’s obligation under this warranty is limited to repairing or replacing (at its sole option) any such defective products. To obtain
service under this warranty, you must obtain a Returned Material Authorization (RMA) number from TRIPP LITE or an authorized TRIPP LITE
service center. Products must be returned toTRIPP LITE or an authorized TRIPP LITE service center with transportation charges prepaid and
must be accompanied by a brief description of the problem encountered and proof of date and place of purchase. This warranty does not apply to
equipment which has been damaged by accident, negligence or misapplication or has been altered or modified in any way.
EXCEPT AS PROVIDED HEREIN, TRIPP LITE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some states do not permit limitation or exclusion of implied
warranties; therefore, the aforesaid limitation(s) or exclusion(s) may not apply to the purchaser.
EXCEPT AS PROVIDED ABOVE, IN NO EVENT WILL TRIPP LITE BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE. Specifically, TRIPP LITE is not liable for any costs, such as lost profits or revenue, loss of equipment, loss of use of equipment, loss of
software, loss of data, costs of substitutes, claims by third parties, or otherwise.
Warning
Use of this equipment in life support applications where failure of this equipment can reasonably be expected to cause the failure of the life support
equipment or to significantly affect its safety or effectiveness is not recommended. Do not use this equipment in the presence of a flammable
anesthetic mixture with air, oxygen or nitrous oxide.
WEEE Compliance Information for Tripp Lite Customers and Recyclers (European Union)
Under the Waste Electrical and Electronic Equipment (WEEE) Directive and implementing regulations, when customers buy new
electrical and electronic equipment from Tripp Lite they are entitled to:
• Send old equipment for recycling on a one-for-one, like-for-like basis (this varies depending on the country)
• Send the new equipment back for recycling when this ultimately becomes waste
Tripp Lite follows a policy of continuous improvement. Product specifications are subject to change without notice.
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1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support
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