Introduction & Important Safety Instructions
Dear Customer,
Thank you for selecting a Marathon Power Uninterruptible Power Supply (UPS). You can rest assured
that you have purchased a product consistent with our reputation for quality and reliability. It will provide
you with years of protection against disruptive and costly power disturbances. As future needs arise, we
hope you will consider other products of ours.
Sincerely,
Marathon Power Inc.
2538 E. 54th Street
Huntington Park, CA 90037
Tel: 310-689-2328
Fax: 310-689-2329
_______________________________
Please take the time to read this manual!
It provides safety, installation and operating instructions that will allow you to derive the maximum
performance and service life from your UPS.
Please store this manual in a safe place!
It contains important instructions for the safe use of the UPS and for obtaining factory service should
you experience operational difficulties.
Please save or recycle the packaging materials!
They were designed to provide adequate protection from transport related damage. Since damage
sustained during transit is not covered under warranty, we recommend saving the material in case
the UPS needs to be returned for service or repair. Alternately, please recycle them.
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
1. This Manual Contains Important Instructions that should be followed during Installation and
Maintenance of the UPS and Batteries.
2. The equipment can be operated by any individual. No previous experience is required.
3. CAUTION (UPS with Internal Batteries): Risk of electric shock - Hazardous live parts inside
this unit are energized from the battery supply even when the input AC power is disconnected.
4. CAUTION (No User Serviceable Parts): Risk of electric shock, do not remove cover. No user
serviceable parts inside. Refer servicing to qualified service personnel.
5. CAUTION (Non-isolated Battery Supply): Risk of electric shock, battery circuit is not isolated
from AC input; hazardous voltage may exist between battery terminals and ground. Test before
touching.
6. WARNING (Fuses): To reduce the risk of fire, replace only with the same type and rating of fuse.
7. WARNING: Intended for installation in a controlled environment. The maximum ambient
temperature is 40°C.
8. CAUTION: When replacing batteries, replace with the same type and number of batteries:
9. CAUTION: Do not dispose of batteries in a fire, as they may explode.
10. CAUTION: Do not open or damage the battery, electrolyte may be released which is harmful to
the skin and eyes.
11. CAUTION: A battery can present a risk of electric shock and high short circuit current.
The following precautions should be taken when working with batteries:
a. Remove watches, rings and other jewelry or metal objects.
b. Use only tools with insulated handles.
c. Wear rubber gloves and boots.
d. Do not lay tools or metal parts on top of batteries.
e. Disconnect charging source prior to connecting or disconnecting battery terminals.
12. To reduce the risk of electric shock, disconnect the UPS from the AC input power supply
before installing a communication interface cable. Reconnect the power cord only after
communication interconnections have been made.
13. Battery replacement should be performed or supervised by personnel with knowledge of
batteries. Keep unauthorized personnel away from the batteries.
14. CAUTION: To reduce risk of fire, use only No. 26 AWG or larger telecommunication line cord.
15. CAUTION (For 700-2000VA Models Only): To reduce risk of fire, connect only to a circuit provided with 20 amperes maximum branch circuit over-current protection in accordance with the
National Electric Code, ANSI/NFPA 70”. An AC output disconnect shall be provided by others.
16. CAUTION (For 3000VA Models Only): To reduce risk of fire, connect only to a circuit provided
with 30 amperes maximum branch circuit over-current protection in accordance with the
National Electric Code, ANSI/NFPA 70”. An AC output disconnect shall be provided by others.
17. CAUTION (For Models with I/P Terminal Block): For 800 - 2000VA models: Use No. 10 AWG
type TW cable, trade size 1 in. conduit, 60°C, copper wire for input an output field wiring. For
3000VA models: Use No. 8 AWG type TW cable, trade size 1 in. conduit, 60°C, copper wire for
input and output field wiring. Use tightening torque of 40Nm to secure wiring to terminal block.
Table of Contents
Section
Page
1. Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
2. Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
3. Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
4. Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
5. Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
6. Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
7. Software Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
8. Care & Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
9. Computer Interface Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
10. Battery Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
11. Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
12. Fault Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
13. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
14. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
15. Product Warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
1. Overview
Marathon Power's Track models are ideal for more critical applications where a true sine wave
output while in backup mode is required along with the efficiency of a line-interactive design. Tapchanging AVR (Automatic Voltage Regulation) provides mitigation of sags and swells without the
need to transfer to battery. Battery energy is conserved for more severe disturbances such as
interruptions and outages.
Tight voltage and frequency regulation along with fast transfer ensures the seamless transfer of
uninterrupted power to the load. Included is generic power monitoring & UPS control software.
They feature a unique energy saving “Sleep Mode” that reduces the cost of ownership and
“Cold Start” that allows the UPS to be used as a small emergency power source.
Using the UPS with the included software* and interconnecting cable allows intelligent control of the
system when linked to a host computer. (Some operating systems require other optional software)
There are dry contacts or solid state signalling via a standard RS-232 port that allows for remote
notification of basic functions such as Power Normal, Backup Mode, & Low Battery states.
* Software is presently available for PC operating systems only.
2. Safety
!
WARNINGS AND CAUTIONS!
Please be aware of, and observe the following:
• To reduce the risk of electric shock, disconnect the UPS from the main AC supply before installing any
interface cables. Reconnect the power cord only after the signaling interconnections have been made.
• The internal energy source (the battery) cannot be de-energized by the user. The output may be
energized when the unit is not connected to the AC supply.
• The correct way to de-energize the UPS properly in an emergency is to move the I/O switch to the
OFF position and disconnect the power cord from the main supply.
• Even when the unit is disconnected, risk of electric shock from parts energized by the battery inside unit
still exists. To avoid this, the battery supply should be disconnected at positive and negative terminals.
• The outlet sockets should be installed near the equipment and easily accessible.
• Do not dispose of batteries in a fire as they may explode. Please contact tech support for proper
disposal instructions.
• Do not open or attempt to dismantle the battery, as electrolyte that is harmful to the skin and eyes
may be released.
• A battery can present a risk of electric shock and high short circuit current. The following precautions
should be taken when working with them:
- Remove watches, rings and other jewelry or metal objects.
- Use tools with insulated handles.
• To reduce risk of fire, replace only with same type and rating of fuse.
• To reduce the risk of fire or electric shock, install the UPS in a temperature and humidity controlled
indoor area free of conductive contaminants.
1
3. Functionality - Front Views
LED FRONT PANEL RACK MOUNT MODELS (3U & 4U)
3.1
3.2
3.3 3.4 3.6 3.5
3.10 3.9 3.8 3.7
LED FRONT PANEL RACK MOUNT MODELS (2U)
2
3. Functionality - Front
FOR UNITS WITH AN LED DISPLAY
3.1 “ ON/TEST” Button
Once connected, pressing this button turns the UPS on and powers the loads. Depressing it for 1 (one)
second activates the UPS's self-test function (while in normal power mode) or silences the alarm
(while in backup mode).
3.2 “ OFF” Button
Pressing this button turns OFF the UPS and its connected loads.
3.3 “ POWER” Bar Graph (BATTERY CHARGE/LINE VOLTAGE)
This display shows the present battery charge as a percentage of battery capacity. It also displays
utility line voltage.
3.4 “ LOAD” Bar Graph
This LED display shows the power being drawn by the load.
3.5 “ BUCK (AVR)” Indicator (YELLOW LED)
This LED illuminates when the UPS is correcting a voltage swell or over-voltage condition. The load
receives normal power.
3.6 “ OVERLOAD” Indicator (RED LED)
This LED illuminates when the load(s) connected to the UPS exceeds the UPS's capacity (power rating).
See Section 6.
3.7 “ LINE NORMAL” Indicator (GREEN LED)
This LED will illuminate when the AC line input voltage is normal.
3.8 “ BACKUP” Indicator (GREEN LED)
This LED illuminates when the UPS is supplying battery power to the loads.
3.9 “ BOOST (AVR)” Indicator (YELLOW LED)
This LED illuminates when the UPS is correcting a voltage sag or undervoltage condition. The load
receives normal power.
3.10 “ REPLACE BATTERY” Indicator (RED LED)
This LED illuminates when the UPS's battery is no longer useful and must be replaced. See section 10.
3
3. Functionality - Front Views
3.11
3.12
3.13
I/P
LINE
BY PASS
O/P
Vac
INV
Hz
INV
ON
I/P
LINE
C
BACKUP
BY PASS
O/P
Vac
INV
Hz
INV
FAULT
C
BACKUP
BATT
0%
20 %
40 %
60 %
80 %
100 %
OFF
OFF
BATT
LOAD
0%
20 %
40 %
60 %
80 %
ON
FAULT
0%
20 %
40 %
60 %
80 %
100 %
0%
20 %
40 %
60 %
80 %
100 %
100 %
LOAD
SELECT
SELECT
LCD RACK MOUNT MODELS (3U & 4U)
I/P
3.14
LINE
3.15
BY PASS
3.16
INV
3.17
BACKUP
3.18
FAULT
3.19
3.20
O/P
INV
Vac
3.21
Hz
3.22
C
3.23
BATT
0%
20 %
40 %
60 %
80 %
100 %
0%
20 %
40 %
60 %
80 %
100 %
LOAD
LCD DISPLAY DETAIL
LCD TOWER MODELS
ON /OFF/SILENCE
PARAMETERS/
MEASUREMENTS
SETTINGS/
ADJUSTMENTS
LCD FRONT PANEL (600~3000VA RM (2U))
4
3. Functionality - Front
FOR UNITS WITH AN LCD DISPLAY
3.11 “ ON/TEST” Button
Once connected, pressing this button turns the UPS on and powers the loads. It also activates the
UPS's self-test and utility line voltage displays.
3.12 “ OFF” Button
Pressing this button turns OFF the UPS and its connected loads.
3.13 “ SELECT” Button
Depressing and holding the select button cycles through various LCD display modes. Modes include:
Input Voltage, Output Voltage, Input Frequency, Output Frequency, Internal Temperature and Load (%).
3.14 LINE:
Indicates normal operation from AC line.
3.15 BYPASS:
Indicates the UPS is in bypass (standby) mode. Normal AC power supplies the load under this
condition. When there is a power disturbance, the unit will transfer to backup mode.
3.16 INV:
This indicates that the inverter, and therefore the unit, is functioning properly.
(The opposite of BYPASS mode.)
3.17 BACKUP:
Indicates unit is operating in backup mode during a power disturbance.
3.18 FAULT:
Indicates an internal electronic fault.
3.19 BATTERY LEVEL BAR GRAPH:
This graph shows the charge/energy level of the battery in 20% increments.
3.20 LOAD LEVEL BAR GRAPH:
This graph shows how much of the units available capacity is being utilized in 20% increments.
3.21 INPUT (I/P) OR OUTPUT (O/P) VOLTAGE (Vac):
Pressing the SELECT button untill I/P and Vac are both lit will display the input voltage to the unit
on the display. Likewise, you may press SELECT again to show O/P and Vac to indicate the units
output voltage.
3.22 INPUT (I/P) OR OUTPUT (O/P) FREQUENCY (Hz):
Pressing the SELECT button untill I/P and Hz are both lit will display the input frequency to the
unit on the display. Likewise, you may press SELECT again to show O/P and Hz to indicate the
units output frequency.
3.23 oC (Celsius):
With this indicator lit the unit will display the internal temperature of the unit in degrees celsius.
5
3. Functionality – Rear Views
(not to scale)
3.30
3.24
OUT
IN
3.31
SITE
WIRING
FAULT
3.24
OUTPUT
REMOTE
PORT
3.25/3.33
SITE
FIRING
FAULT
3.30
3.26
OUTPUT
3.31
REMOTE
PORT
FUSE
E
US
SE
FU
3.29
FUSE
F
INPUT
FUSE
SE
FU
FUSE
E
US
3.26
3.29
3.28
INPUT
3.28
F
STANDARD 600VA / 1000VA TOWER MODELS
3.25
3.29
STANDARD 1500VA / 2000VA / 3000VA & EXTENDED RUN-TIME 1000VA TOWER MODELS
3.28
FUSE
3.26
3.33
3.24
3.30
3.31
INPUT
SITE
WIRING
FAULT
OUTPUT
OUT
REMOTE
PORT
IN
IN
3.25
OUT
REMOTE
3.24
STANDARD 600VA RM MODEL
OUTPUT
OUTPUT
OUTPUT
CIRCUIT BREAKER
CIRCUIT BREAKER
CIRCUIT BREAKER
3.31
E
US
3.26
FUSE
SE
FU
3.27
F
FUSE
INPUT
INPUT
3.28 / 3.29
OUTPUT
OUT
CIRCUIT BREAKER
OUTPUT
IN
REMOTE
STD & EXT RUN-TIME RM MODELS
3.33
3.25
3.29
3.24
3.27
3.26
3.28
3.31
3.29
OUT
IN
CIRCUIT
BREAKER
CIRCUIT
BREAKER
CIRCUIT
BREAKER
CIRCUIT
BREAKER
3.32
REMOTE
PORT
3.31
3.30
3.26
3.33
3.24
3.32
EXTENDED RUN-TIME RACK-MOUNT 3000VA MODEL
EXTENDED RUN-TIME 1500VA / 2000VA / 3000VA TOWER MODELS
5
3. Functionality – Rear Views
REAR VIEW (LED COMPACT TOWER MODELS)
3.31
3.34
3.24
3.26
3.33
3.25
3.28
3.29
REAR VIEW (600~1000VA RM (2U))
3.28
3.26
3.31
REAR VIEW (1500VA RM (2U))
3.25
3.26
REAR VIEW (2000VA RM (2U))
3.25
3.28
REAR VIEW (2500~3000VA RM (2U))
3.29
3.25
3.28
7
3. Functionality – Rear
3.24 TELEPHONE / MODEM SURGE PROTECTION Sockets
Surge protection for telephone and modem lines.
3.25 SNMP INTERFACE (optional) Port Cover
Provides access to the optional SNMP adapters for Ethernet and Token Ring connectors. The
SNMP adapter makes the UPS “SNMP manageable”, providing real time UPS and system status
information for a network manager.
NOTE: For more information on obtaining an SNMP adapter, contact Marathon Power
technical support.
3.26 AC OUTPUT POWER RECEPTACLES
3.27 OUTPUT CIRCUIT BREAKERS
The circuit breaker will trip if one or both of the protected outlets are short circuited. (or see a
short circuit)
NOTE: Each fuse protects the outlet pair either directly to the left, or below itself.
3.28 AC INPUT POWER RECEPTACLE / CABLE
3.29 INPUT FUSE OR CIRCUIT BREAKER
The fuse will blow, OR circuit breaker will trip when the connected loads exceed the protected
receptacle's capacity.
!
CAUTION: Replace only with same fuse type and rating.
3.30 SITE WIRING FAULT INDICATORS (RED LED) (Some Models)
This LED illuminates when the UPS is connected to an improperly wired AC power outlet.
NOTE: Available on 120V models only.
3.31 COMPUTER INTERFACE / REMOTE SIGNALLING
Provides both RS-232 and dry contact relay signals to support various operating systems.
NOTE: Use only a factory supplied or authorized connecting cable for this.
3.32 HARDWARE INPUT/OUTPUT TERMINAL BLOCK (3000VA Models)
The terminal block is used to “hardwire” the UPS, thus allowing connection of input/output wiring.
Use #8 AWG wire (Twisted wire cable) for possible 1” conduit use and terminate each wire with
appropriate size/rating terminal lugs. Input/Output wires should be secured with terminal block
screws using 29 ft.-lbs. of torque.
3.33 EXTERNAL BATTERY PACK CONNECTOR (Extended Run-Time Models)
For the connection of additional batteries for extended run-times.
NOTE: Use only a factory supplied or authorized connecting cable for this. Installation information
can be found in the user manual supplied wih the battery pack.
3.34 USB PORT
Provides an interface between the UPS and a host computer for monitoring and control of the UPS
and computer via the UPSMON software.
NOTE: Use only a factory supplied or authorized connecting cable for this.
8
4. Installation
4.1 Inspection
Inspect the UPS upon receipt for any visible damage. The packaging is recyclable; save it for reuse
or dispose of it properly.
NOTE: If the power consumption of the load is listed in units other than VA (e.g., Watts), use the
following calculations for conversion:
______ Watts(W) x 1.67 = ______ VA
OR
120V x ______ Amps(A) = ______ VA
4.2 Placement
Install the UPS in a protected area with adequate airflow and free of excessive dust.
!
CAUTION: Do NOT operate the UPS where the temperature and humidity is outside the specified
limits.
4.3 Telephone / Modem Line Connection
Connect a single line telephone or a modem line to the telephone/modem surge protection sockets
on the rear of the UPS. The RJ-45 modular sockets accept standard single line telephone
connectors. This connection requires an additional length of telephone cable (supplied).
CAUTION: The telephone/modem line connection is optional and not necessary for the UPS to
function correctly.
NOTE: The telephone line current limiting feature may be rendered inoperable if improperly
installed. Make sure that the telephone line from the wall is plugged into the connector labeled “IN”,
and the device to be protected (telephone, modem, etc.) is plugged into the connector labeled “OUT”.
NOTE: This surge protection device is for indoor use only. Never install telephone wiring during a
lightning storm.
4.4 Power Source Connection
4.41 Cord connected models
Connect the AC power cord to a properly wired and grounded outlet to energize the UPS
4.42 Hardwired models
The terminal block is used to “hardwire” the UPS, thus allowing connection of input/output wiring.
Use #8 AWG wire (Twisted wire cable) for possible 3/4” conduit use and terminate each wire with
appropriate size/rating terminal lugs. Input/Output wires should be secured with terminal block
screws using 29 ft.-lbs. of torque.
4.5 Battery Charging
The UPS charges its battery whenever it is connected to utility power. For optimum results, charge
the battery for at least 6 hours prior to initial use.
4.6 Load Connection
Plug the load(s) into the output receptacles or connect them to the hard-wired terminal block on
the rear of the UPS. To use the UPS as a master ON/OFF switch, make sure all of the loads are
switched ON.
!
CAUTION: Do NOT connect a laser printer or plotter to the UPS with other computer equipment.
A laser printer or plotter periodically draws significantly more power than when idle, and may
overload the UPS. (Does not apply to some models which may be oversized to accomodate such).
9
4.7 Site Wiring Fault Indicator Inspection (where applicable)
After connecting the loads and the UPS, check the site wiring fault indicator on the rear panel. See
section 3 for location of the indicator on the rear panel. It will illuminate if the UPS is connected to
an improperly wired AC power outlet. Wiring faults detected include ground, hot-neutral polarity
reversal, and overloaded neutral circuit.
4.8 Computer Interface Connection (optional)
Power monitoring software and interface kits are included with each UPS. If used, ensure that all
equipment is OFF and connect one end of the interface cable to the 9-pin computer interface port
on the back panel of the UPS and the other end to an unused COM port on the computer. Use only
kits and/or cables supplied or approved by the manufacturer. See section 7 for additional info.
NOTE: The computer interface connection is optional and not necessary for the UPS to function
correctly.
4.9 External Battery Pack Connection (Extended Run-Time Models)
Before connecting, ensure that the external battery pack and connector cable are compatible with
the UPS. Use only the factory supplied, external battery connection cable.
NOTE: The external battery connection is optional and not necessary for the UPS to function correctly.
4.10 Rack Mount Models
Depending on installation, 19" rack-mount applications may require the use of guide rails and/or
brackets to support the weight of the UPS. Please contact the manufacturer of your rack or
enclosure to purchase suitable mounting/installation hardware.
A Note on RFI (Radio Frequency Interference)
There is no guarantee that interference to a radio or TV receiver will not occur in a particular
installation. If the UPS causes interference to radio or television reception, which can be
determined by turning the UPS OFF and ON, the user is encouraged to try to rectify the problem
by trying one or more of following:
• Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
• Increase the separation between the equipment and the receiver.
• Re-orient the receiving antenna.
10
Vertical and Wall-Mount Installation
The following diagrams illustrate how to install or mount the UPS (and battery packs when
applicable) in either vertical or wall-mount applications:
Vertical Installation
Wall-mount Installation
11
19” Rack-Mount Installation
The following diagrams illustrate how to install or mount the UPS (and battery packs when
applicable) in 19” rack-mount applications:
Lower Slide Rail Installation
Rear Bracket Installation
12
Unit Stack Installation
The following diagrams illustrate how to stack the units (and battery packs when applicable):
Stacking Units
5. Operation
5.1 Turn-ON
With the UPS plugged in, press the ON/TEST button more than 2 seconds to energize the UPS. It
will perform a self-test each time it is switched ON.
NOTE: When switched OFF, the UPS will maintain and continue to charge the battery and also
respond to commands received through the computer interface port.
5.2 Turn-OFF
Press and hold the OFF button until the “LINE NORMAL” or “BACKUP” LED turns OFF.
5.3 Self-Test
Use the self-test to verify both the operation of the UPS and the condition of the battery. To
perform the self-test, press the ON/TEST button more for more than 1 second, but less than 2
seconds, under normal power conditions. During the self-test, the UPS will operate in back-up mode.
NOTE: During the self-test, the load(s) use battery energy. The “ON BATTERY” LED or BACKUP
LCD icon will illuminate indicating the UPS is supplying power.
If the UPS passes the self-test, it will return to normal on-line operation. The “ON BATTERY” LED
or BACKUP LCD icon will turn OFF and the “ON LINE” LED or INV LCD icon will illuminate.
If the UPS fails the self-test, it immediately returns to on-line operation and the “REPLACE
BATTERY” LED or LCD error code will illuminate, however the loads are not affected. Recharge
the battery overnight and perform the self-test again. If the “REPLACE BATTERY” LED or LCD
error code is still illuminated, call tech support for battery replacement instructions.
5.4 Audible Alarm Silencing
To silence the audible alarm, press the “ON/TEST” button for less than one second while the UPS is
in back-up mode.
NOTE: This function will not work when the UPS is under “Low Battery” or “Overload” conditions.
NOTE: In back-up mode, the UPS will automatically turn OFF if none of the connected loads are active.
5.5 Load Bar Graph
The 5 LED or LCD segment display indicates the power drawn from the UPS by the load. The
number of illuminated LEDs or segments represents the percentage of the UPS's rated capacity
being utilized. For example, if two LEDs or segments are illuminated, the load is drawing between
20% and 40% of the UPS's rated capacity. (See section 3 for location of the display on the front panel)
If the UPS is overloaded, the “OVERLOAD” LED or LCD error code illuminates and an alarm sounds.
5.6 Battery Charge Bar Graph
The 5 LED or LCD segment display shows the present charge of the UPS's battery as a percentage
of the battery capacity. When all 5 LEDs or segments are illuminated, the battery is fully charged.
(see section 3 for location of the display on the front panel).
5.7 Cold Start
When the UPS is OFF and there is no utility power available or present, the cold start feature can be
used to apply power to the loads from the UPS using the battery as the power source. Press the
ON/TEST button until the UPS beeps and powers up.
5.8 Shutdown Mode
In this mode, the UPS ceases supplying power to the load after battery depletion while waiting for
the return of utility power. If utility power is not restored, an external device, such as a server with
the included software connected to the UPS via the RS-232 interface, can command the UPS to shut
down. This is typically done to preserve battery capacity after the proper shutdown of protected loads.
14
6. Alarms
6.1 “ BACKUP” (slow alarm)
When in back-up mode, the UPS sounds an audible alarm. The alarm stops when the UPS returns
to LINE NORMAL operation. It can be silenced by briefly pressing the “ON/TEST” button when in
backup mode.
6.2 “ LOW BATTERY” (rapid alarm)
In back-up mode, when the battery level runs low, the UPS beeps rapidly until either the UPS shuts
down due to battery depletion or it returns to LINE NORMAL operation.
NOTE: The alarm can not be silenced under this condition.
6.3 “ OVERLOAD” (continuous alarm)
When the UPS is overloaded (i.e., the connected load(s) exceed the maximum rated capacity) the
UPS emits a continuous tone to warn of an overload condition. Disconnect non-critical loads from
the UPS to eliminate the overload.
6.4 “ REPLACE BATTERY” (continuous alarm) (Some Models)
The UPS emits a continuous tone if the battery fails the self-test. See section 10 for instruction on
user battery replacement or contact tech support for assistance.
7. Software Options
7.1 Power Monitoring Software
NOTE: Please refer to the back of the software CD envelope for installation instructions. For
operational instrucions, install the software, launch the program then click HELP in the upper left
corner of the software application screen.
The software is applied via the standard RS-232 interface to perform monitoring functions,
as well as to implement an orderly shutdown of a computer in the event of a continuous
power failure. In addition, it displays diagnostic features, such as: input and output voltage,
frequency, battery and load level visually on your computer monitor.
The software is usable with DOS, Windows 3.1x or higher, Windows NT V3.5 or later, and others.
Contact tech support for more information on alternative computer OS compatible software.
7.2 Interface Kits
Included interface kit provides UPS monitoring. Each kit includes a special cable to convert status
signals from the UPS into signals which individual operating systems recognize. One end of the
cable is connected to the remote port on the UPS and the other end to either the COM 1 or COM 2
port on the computer. An SNMP/WEB network card or module is also available for most models.
NOTE: Use only a factory supplied or authorized monitoring cable.
15
8. Care & Maintenance
1. Keep the unit clean and vacuum the ventilation intake periodically.
2. Wipe with a soft, damp cloth.
3. Check for loose and/or bad connections monthly.
4. Never leave the unit on an uneven surface.
5. Position the unit to allow at least 1/2” (1.3 cm) clearance between the rear panel and the wall.
6. Keep the ventilation intake(s) open.
7. Avoid direct sunlight, rain, and high humidity.
8. Keep away from fire and extremely hot locations.
9. Do not stack anything on top of the unit.
10.The unit should not be exposed to corrosive environments.
11.Normal operating temperature is 32 to 104°F (0-40°C).
9. Computer Interface Port
1. The communication port on the back of the UPS may be connected to the host computer. The
port allows the computer to monitor the status of the UPS and, in some cases, control the
operation of the UPS.
2. Major functions include some or all of the following:
• Power disturbance notification.
• Closure of any open files prior to battery depletion.
• UPS power-up or OFF.
3. Although most computers are equipped with a connector (via COM port) to allow a link to the
communication port on the back of the UPS, a special plug-in card may be needed in the event
one is not available. Some computers may also need special software. Contact tech support for
details on various interface kits.
4. The computer interface port has the following characteristics:
• Pin 6 and 8 are open collector outputs which must be pulled up to a common reference
supply of no greater than +40 VDC.
• The transistors are capable of a maximum nonconductive load of 25 mA DC. Use pin 5 only
as the common.
• Pin 8 generates a High to Low signal when the battery inside the UPS is low.
• Pin 6 generates a High to Low signal when the line fails.
• The UPS will shut down when a high RS-232 level is sustained on pin 3 for 0.5 seconds.
• Pin 9 is also used for RS-232 data output.
• Pin 3 is used for the RS-232 data input.
NOTES:
• Switch rating +40V,
0.15A non-inductive.
• Pin 5 should be
connected to ground
only.
Pin#
6
5
8
3
I/O Function Explanation
OUT Power failure, normally open, will become closed upon activation
OUT Reference for pins 6 & 8 (ground)
OUT Battery Low, normally open, will become closed upon activation
Remote shutdown UPS - Applying voltage (+5V ~ +12V)
IN
to this pin for 500ms shuts the UPS down.
4/7
OUT +12V / -12V
16
5 4 3 2 1
9 8 7 6
10. Battery Replacement
NOTE: Under normal operation, the battery’s life span will be 3-5 years before requiring replacement.
!
CAUTIONS:
1. When replacing batteries, replace with the same type and number of batteries.
2. Do not dispose of batteries in a fire, as they may explode.
3. Do not open or damage the battery, electrolyte may be released which is harmful to the skin and eyes.
A battery can present a risk of electric shock and high short circuit current.
The following precautions should be taken when working with batteries:
a. Remove watches, rings and other jewelry or metal objects.
b. Use only tools with insulated handles.
c. Wear rubber gloves and boots.
d. Do not lay tools or metal parts on top of batteries.
e. Disconnect charging source prior to connecting or disconnecting battery terminals.
Marathon Power strongly recommends that you contact tech support for assistance with battery
replacement.
To change the batteries in Tower units:
1. Unplug the UPS unit from the AC power source and disconnect all connected equipment.
2. Disconnect the AC power cord from the UPS.
3. Remove the two (2) front panel securing screws located on either side of the unit.
NOTE: Some models; Remove the two (2) lower front panel screws located on both sides of the unit.
4. With the appropriate fingers placed in the recesses on either side, gently pull the front panel
forward until it disengages. Do NOT pull it too far forward as there is a wire harness connected
to it from the inside of the unit.
NOTE: This step does not apply to some models.
5. Rotate the front panel to the left so that it is out of the way.
NOTE: Some models; Lift the front of the unit, and gently push down on the front door to unhinge .
6. The interconnecting wires and electronics will be exposed. Be careful not to touch any inner
components when changing the battery.
7. Remove the securing screws and then the battery cover plate.
8. The battery can now be removed from the unit. Slide the battery out, disconnect and discard
appropriately.
9. Place the new battery in the same position / direction as before and reconnect the wires.
Connect the RED wire to Positive (+) and the BLACK wire to Negative (-).
10.Follow the reverse of steps above to re-assemble the UPS.
11.Follow user manual instructions to correctly reconnect the UPS loads.
17
To change the batteries in 19" Rack Mount units:
1. Unplug the UPS unit from the AC power source and disconnect all connected equipment.
2. Disconnect the AC power cord from the UPS.
3. Remove the two (2) front panel securing screws located on the front of the unit.
4. The interconnecting wires and electronics will be exposed. Be careful not to touch any inner
components when changing the battery.
NOTE: This step does not apply to some models.
5. Remove the five (5) securing screws and then the battery cover plate.
NOTE: Some models; Remove the four (4) securing screws.
6. The battery(s) can now be removed from the unit. Slide the battery out, disconnect and discard
appropriately.
7. Place the new battery in the same position / direction as before and reconnect the wires.
Connect the RED wire to Positive (+) and the BLACK wire to Negative (-).
8. Follow the reverse of steps above to re-assemble the UPS.
9. Follow user manual instructions to correctly reconnect the UPS loads.
NOTE: For proper battery disposal & recycling information, please call 800-RE-USE-Pb. (800-738-7372)
11. Storage
11.1 Storage Conditions
Store the UPS covered, upright and in a cool, dry location, with its battery fully charged. Before
storing, charge the UPS for at least 8 hours. Remove any accessories from the unit and disconnect
any cables connected to the computer interface port to avoid draining the battery.
11.2 Extended Storage
During extended storage in environments where the ambient temperature is +5 to +86°F
(-15 to +30°C ), charge the UPS‘s battery every 6 months. During extended storage in environments
where the ambient temperature is +86 to +113°F (+30 to +45°C), charge the UPS‘s battery every 3
months.
12. Fault Codes (LCD Models)
Displays Fault Code: E01
Output failure
Internal fault
Do not attempt to use UPS.
Turn it off and have it serviced
Displays Fault Code: E02
Over-temperature
High ambient temp or internal fault
Displays Fault Code: E03
Output short circuit
Fault with connected equipment or
internal malfunction
Power unit off and allow to cool down.
Once cool, power up and if problem
persists, contact technical support
Remove connected loads one-by-one
to indentify. If fault persists, contact
technical support
Displays Fault Code: E04
Overload Condition
Rating/s of connected equipment
exceeds capacity of unit
Battery DC Bus Problem
Positive/Negative connections
incorrect or DC bus voltage incorrect
Incorrect Charger Voltage
Faulty battery charger
Battery Fault
Battery(ies) faulty or at the end of
their useful life
Displays Fault Code: E05
Displays Fault Code: E06
Displays Fault Code: E07
18
Reduce load by removing some of the
tconnected equipment fro the unit
Remove AC power from the unit and
reverse battery connections if incorrect
RED = + BLACK =
Contact technical support
Replace battery(ies)
13.
Troubleshooting
13. Troubleshooting
Problem
Unit will not turn ON
UPS will not turn ON or OFF
Possible Cause
Corrective Action
ON/TEST button not pushed or
not pushed long enough.
Press the ON/TEST button for more than 2
seconds to power the UPS and load.
Fuse is blown or the
circuit breaker has tripped.
Remove connected loads from the UPS by
unplugging equipment and reset the circuit
breaker.
Output short circuit, or UPS is
overloaded.
To remove short circuited equipment or
overload, disconnect connected equipment
then re-set the circuit breaker.
Very low or no utility voltage.
Check the AC power supply to the UPS.
Computer interface or accessory
problem. ON/TEST or OFF button
not pushed long enough.
Disconnect the computer interface or
accessory. If the UPS then functions
normally, check the interface cable, the
attached computer and/or the accessory.
UPS operates on battery even
UPS’s input circuit breaker tripped, or
though line voltage is apparently input fuse is blown.
present
Remove connected loads from the UPS by
unplugging equipment and reset the circuit
breaker.
UPS beeps slowly
Normal UPS operation.
None – the UPS is supporting the load.
UPS does not provide expected
back-up time
The UPS's battery is not fully recharged
due to recient use or it is near the end
of its service life.
Charge the battery. If the battery is near
the end of its service life, consider replacing
it, even if the fault code "E07" has not been
displayed yet.
The UPS is overloaded.
Check the UPS’s load display and remove
noncritical loads.
None - The UPS will restart automatically
when the utility power returns if configured
to do so, or manually turned on.
Front panel indicators flash
sequentially (LED models)
The UPS has shut down by remote
control.
All indicators are flashing and
UPS emits a constant tone
Internal UPS fault.
UPS operates normally, but the
site wiring fault indicator is on.
Building wire error - e.g. missing Ground Have a qualified electrician correct the
building wiring.
or Hot and Neutral wires are reversed.
Low battery light is ON and all
LED's are OFF
The UPS has shut down and the battery None - The UPS will return to normal
operation when the utility power is restored
has been discharged or depleted.
and the battery is sufficently recharged.
Replace battery light is ON
Faulty batteries.
Do not attempt to use the UPS. Turn it off,
power it down and have it serviced.
The batteries may need to be recharged
for at least 4 hours. Should the problem
persist - replace with new batteries.
19
i 14. Specifications
STANDARD RUN-TIME MODELS
GENERAL
Rated Capacity:
Technology:
600VA, 1000 VA, 1500 VA, 2000 VA, 3000 VA with a power factor of 0.6
Line-interactive topology with true sinewave output on battery
INPUT
Phase:
Input Voltages:
Input Voltage Range:
Frequency:
AC Frequency Range:
Input Current (120V):
Input Current (230V):
Input Protection:
DC Bus Voltage:
Single phase plus ground
110V, 115V, 120V or 220V, 230V, 240V
± 25%
50 / 60 Hz auto sensing
45 - 65 Hz
600VA - 5A, 1000VA -8.2A, 1500VA -12.4A, 2000VA -16.5A, 3000VA - 25A
600VA - 2.6A, 1000VA - 4.4A, 1500VA - 6.5A, 2000VA - 8.7A, 3000VA - 13A
Fuse or circuit breaker for overload and short circuit (model dependent)
600VA - 24V, 1000VA - 24V, 1500VA - 36V, 2000VA - 48V, 3000VA - 96V
OUTPUT
Output Voltage:
Voltage Regulation:
Voltage Distortion:
Frequency Regulation:
Automatic Voltage Regulation:
Transfer Time:
Efficiency (Standby Mode):
Overload Capacity:
110V, 115V, 120V or 220V, 230V, 240V
± 5% (600VA - 3000VA)
< 5% THD with non-linear loads, < 3% THD with linear loads
± 0.5% (while on battery)
Increases or decreases output voltage by 15% if the input voltage decreases
or increases by between 9% and 25%
Between 4 and 8 milliseconds including detection time
Greater than 95%
110% for 20 seconds, 125% for 5 seconds
EXTENDED RUN-TIME MODELS
GENERAL
Rated power:
Technology:
1000 VA, 1500 VA, 2000 VA, 3000 VA with a power factor of 0.6
Line-interactive topology with true sinewave output on battery
INPUT
Phase:
Input Voltages:
Input Voltage Range:
Frequency:
AC Frequency Range:
Input Current (120V):
Input Current (230V):
Input Protection:
DC Bus Voltage:
Single phase plus ground
110V, 115V, 120V or 220V, 230V, 240V
± 25%
50 / 60 Hz auto-sensing
45 - 65 Hz
1000VA -8.2A, 1500VA -12.4A, 2000VA -16.5A, 3000VA -25A
1000VA - 4.4A, 1500VA - 6.5A, 2000VA - 8.7A, 3000VA - 13A
Fuse or circuit breaker for overload and short circuit (model dependent)
1000VA - 24V, 1500VA - 36V, 2000VA - 48V, 3000VA - 48V
OUTPUT
Output Voltage:
Voltage Regulation:
Voltage Distortion:
Frequency Regulation:
Automatic Voltage Regulation:
Transfer Time:
Efficiency (Standby Mode):
Overload Capacity:
110V, 115V, 120V or 220V, 230V, 240V
± 5% (1000VA - 3000VA)
< 5% THD with non-linear loads, < 3% THD with linear loads
± 0.5% (while on battery)
Increases or decreases output voltage by 15% if the input voltage decreases
or increases by between 9% and 25%
Between 4 and 8 milliseconds including detection time
Greater than 95%
110% for 20 seconds, 125% for 5 seconds
20
14. Specifications
ALARMS AND INDICATORS
Battery Backup:
Battery Low:
Overload:
Front Panel Display:
Display Parameters (LED):
Display Parameters (LCD):
Communication (std):
(optional):
Slow beeping tone (approx. 0.25Hz)
Rapid beeping tone (approx. 1.00Hz)
Continuous tone
LED on standard runtime models & LED or LCD on extended runtime models
On Line (AC normal), On Battery (AC failure), AVR Boost, AVR Buck,
Battery Capacity/Level (%), Load Level (%), Overload
Input voltage, Output voltage, Input Frequency, Output Frequency,
Load (%), Internal Temperature (°C)
RS-232 bi-directional communication port and solid state signaling
SNMP/WEB card or module for monitoring and control on network or internet
STANDARDS
Safety:
Emissions:
Immunity:
Conformity:
Transient Immunity (120V):
Transient Immunity (230V):
EN50091-1-1
EN50091-2 class B
EN50091-2
UL 1778, cUL 107.1, 107.2, (120V models), CE (230V Models)
Per IEEE 62.41 (formerly IEEE 587)
Per IEEE C 61000-4-5 level 3
ENVIRONMENTAL
Ambient temperature range:
Optimum temperature range:
Storage temperature:
Cooling:
Humidity:
Elevation:
Audible noise:
+32 °F to +95°F (+0 °C to +35 °C) (1000 ~ 2000VA extended run-time models)
+32 °F to +104°F (+0 °C to +40 °C) (All standard run-time models)
+32 °F to +77°F (+0 °C to +25 °C) (3000VA extended run-time models)
+59 °F to +77°F (+15 °C to +25 °C)
+5 °F to +122°F (-15 °C to +50 °C)
Forced air cooling
0-95%, non-condensing
10,000 feet max (operation), 45,000 feet (storage)
< 40 db normal and battery mode (600-1000 VA models)
< 45 db normal and battery mode (1500-3000 VA models)
MODEL & PART NUMBER DESIGNATION - Standard Run-Time Models
120V Tower Models:
230V Tower Models:
120V Compact Tower Models:
230V Compact Tower Models:
120V Rack-Mount Models (3U):
230V Rack-Mount Models (3U):
120 V Rack-Mount Models (2U):
230V Rack-Mount Models (2U):
TTWS-0600-01, TTWS-1000-01, TTWS-1500-01, TTWS-2000-01, TTWS-3000-01
TTWS-0600-02, TTWS-1000-02, TTWS-1500-02, TTWS-2000-02, TTWS-3000-02
TTWC-1000-01, TTWC-1250-01, TTWC-1500-01, TTWC-2000-01, TTWC-3000-01
TTWC-1000-02, TTWC-1250-02, TTWC-1500-02, TTWC-2000-02, TTWC-3000-02
TRMS-0600-01, TRMS-1000-01, TRMS-1500-01, TRMS-2000-01
TRMS-0600-02, TRMS-1000-02, TRMS-1500-02, TRMS-2000-02
TRMU-0600-01, TRMU-1000-01, TRMU-1500-01, TRMU-2000-01, TRMU-3000-01
TRMU-0600-02, TRMU-1000-02, TRMU-1500-02, TRMU-2000-02, TRMU-3000-02
MODEL & PART NUMBER DESIGNATION - Extended Run-Time Models
120V Tower Models:
230V Tower Models:
120V Rack-Mount Models:
230V Rack-Mount Models:
TTWE-1000-01,
TTWE-1000-02,
TRME-1000-01,
TRME-1000-02,
TTWE-1500-01,
TTWE-1500-02,
TRME-1500-01,
TRME-1500-02,
21
TTWE-2000-01,
TTWE-2000-02,
TRME-2000-01,
TRME-2000-02,
TTWE-3000-01
TTWE-3000-02
TRME-3000-01
TRME-3000-02
14. Specifications (cont'd)
Standard Run-Time Tower Models
Capacity
600VA / 360 W
1000VA / 600 W
1500VA / 900 W
2000VA / 1200 W 3000VA / 1800 W
Fixed power cord
Input Connection
Hardwire terminals
4 x NEMA 5-15R
Output Connection
6 x NEMA 5-15R
H/W + 4 x NEMA
Battery Type &
Rating
Sealed, lead-acid
7.2Ah/12V
Sealed, lead-acid
7.2Ah/12V
Sealed, lead-acid
7.2Ah/12V
Sealed, lead-acid
7.2Ah/12V
Sealed, lead-acid
7.2Ah/12V
Battery Quantity
2
2
3
4
8
9 min
5 min
5 min
5 min
5 min
Backup time
(full load)
<4 hours to 90%
Recharge time
Dimensions ins/mm
WxDxH
Weight lbs/kg (net)
5.6 x 17.2 x 8.3
140 x 436 x 210
31 / 14
6.7 x 17.8 x 8.9
170 x 450 x 226
33 / 15
56 / 25
66 / 30
20 / 44 *
* UPS Only. Battery pack 57 lbs / 26 kg
Standard Run-Time Compact Tower Models
Capacity
1000VA / 600 W
Input Connection
1250VA / 750 W
1500VA / 900 W
2000VA / 1200 W
3000VA / 1800 W
Detachable power cord
Hardwire terminals
8 x NEMA or IEC
6 x NEMA or IEC
Output Connection
Battery Type &
Rating
Sealed, lead-acid
7.2Ah/12V
Sealed, lead-acid
9Ah/12V
Sealed, lead-acid
7.2Ah/12V
Sealed, lead-acid
7.2Ah/12V
Sealed, lead-acid
7.2Ah/12V
Battery Quantity
2
2
3
4
8
5 min
4 min
5 min
5 min
5 min
Backup time
(full load)
Recharge time
<4 hours to 90%
Weight lbs/kg (net)
6.7 x 17.7 x 8.9
170 x 450 x 226
5.5 x 15 x 8.2
140 x 381 x 210
Dimensions ins/mm
WxDxH
15.9 (35.0)
16.1 (35.4)
16.3 (35.8)
16.4 (36.1)
19.5 (43.0)
Standard Run-Time 19" Rack-mount Models (3U)
Capacity
600VA / 360W
Input Connection
1000VA / 600W
Battery Quantity
Backup time
(full load)
Sealed, lead-acid
7.2Ah/12V
Sealed, lead-acid
7.2Ah/12V
Sealed, lead-acid
Sealed, lead-acid
7.2Ah/12V
7.2 Ah/12V
2
2
3
4
9 min
5 min
5 min
5 min
55 / 25
61.6 / 28
Recharge time
<8 hours to 90%
Dimensions ins/mm
WxDxH
Weight lbs/kg (net)
2000VA / 1200 W
4 x NEMA 5-15R
Output Connection
Battery Type &
Rating
1500VA / 900 W
Removable IEC power cord or fixed power cord
19 x 15 x 5.2
485 x 381 x 130
38 / 17.3
44 / 20
22
14. Specifications (cont'd)
Standard Run-Time 19" Rack-mount Models (2U)
Capacity
600VA / 360 W
1000VA / 600 W
6 x NEMA 5-15R
Output Connection
Battery Quantity
Backup time
(full load)
Sealed, lead-acid
7.2Ah/12V
Sealed, lead-acid
7.2Ah/12V
Sealed, lead-acid
Sealed, lead-acid
7.2Ah/12V
7.2 Ah/12V
2
2
3
4
9 min
5 min
5 min
5 min
Recharge time
<8 hours to 90%
Dimensions ins/mm
WxDxH
Weight lbs/kg (net)
2000VA / 1200 W
Removable IEC power cord or fixed power cord
Input Connection
Battery Type &
Rating
1500VA / 900W
19 x 16.9 x 3.3
485 x 430 x 84
38 / 17.3
19 x 24.2 x 3.3
485 x 615 x 84
44 / 20
55 / 25
95 / 43.2
Extended Run-Time Tower Models
Capacity
1000VA / 600 W
1500VA / 900 W
2000VA / 1200 W
3000VA / 1800 W
Input Connection
Fixed power cord
Hardwire terminals
Output Connection
6 x NEMA 5-15R
H/W + 6 x NEMA 5-15R
Battery Type &
Rating
Sealed, lead-acid
7.2Ah/12V
Sealed, lead-acid
17Ah/12V
Sealed, lead-acid
17Ah/12V
Sealed, lead-acid
17Ah/12V
Battery Quantity
4
3
4
4
10 min
15 min
15 min
10 min
Backup time
(full load)
Recharge time
4 - 8 hours to 90% depending on variable charger setting
6.7 x 17.7 x 8.8
Dimensions ins/mm
WxDxH
170 x 450 x 224
Weight lbs/kg (net)
50 / 22.7
6.7 x 18.9 x 16.9
170 x 480 x 430
90 / 41
6.7 x 21.6 x 16.9
170 x 550 x 430
110 / 50
125 / 57
Extended Run-Time 19" Rack-mount Models
Capacity
1000VA / 600 W
1500VA / 900 W
2000VA / 1200 W
3000VA / 1800 W
Input Connection
Fixed power cord
Hardwire terminals
Output Connection
4 x NEMA 5-15R
H/W + 6 x NEMA 5-15R
Battery Type &
Rating
Battery Quantity
Backup time
(full load)
Sealed, lead-acid
7.2Ah/12V
4
10 min
Recharge time
8.5Ah/12V
3
8 min
Sealed, lead-acid
8.5Ah/12V
Sealed, lead-acid
12 Ah/12V
4
4
8 min
7 min
4 - 8 hours to 90% depending on variable charger setting
19 x 22 x 5.2
485 x 560 x 130
Dimensions ins/mm
WxDxH
Weight lbs/kg (net)
Sealed, lead-acid
52 / 24
61 / 28
19 x 22 x 7
485 x 560 x 178
69 / 32
23
113 / 51
15. Warranty
15.1 Limited Three-Year Warranty and Exclusions
NOTE: For this warranty to be valid, completed registration information must be received within 30 days of original purchase.
Marathon Power warrants to the original purchaser, who must have properly registered the product within
30 days of purchase, and not for the benefit of anyone else that this product at the time of its sale by
Marathon Power is free of defects in materials and workmanship for three (3) years (batteries for 2 years
within the USA, Canada and Mexico, otherwise 1 year) from the original purchase date. Marathon Power
will correct such defects by repair or replacement, at its option, if within such three year period the product is
returned prepaid and all warranty claim instructions are followed. This warranty excludes labor for removal
or reinstallation of this product. This warranty is void if this product is installed improperly or in an improper
environment, overloaded, misused, opened, abused, or altered in any manner, or is not used under normal
operating conditions or not in accordance with all labels or instructions. There are no other or implied
warranties of any kind, including merchantability and fitness for a particular purpose, but if any implied
warranty is required by the applicable jurisdiction, the duration of any such implied warranty, including
merchantability and fitness for a particular purpose, is limited to three years. Marathon Power is not liable
for incidental, indirect, special or consequential damages, including damage to, or loss of use of, any
equipment, lost sales or profits or delay or failure to perform this warranty obligation.
15.2 Limitations & Claims
This warranty does not cover any Marathon Power UPS or any properly connected electronic equipment
which has been improperly installed, overloaded, abused or altered in any manner, or is not used under
normal operating conditions, or in accordance with any labels or instructions, and does not cover any
damage to properly connected electronic equipment resulting from a cause other than a “surge”.
Damage caused by failure to provide a suitable installation environment for the product (including, but
not limited to, lack of a good ground) will not be covered by this warranty. This warranty does not apply
to damage caused by direct lightning strikes, or damage caused by electrical disturbances that exceed
published product specifications. These products are intended to limit the maximum amplitude of transient
voltage surges on power lines to specified values. They are not intended to function as surge arrestors.
The UPS is intended to be installed on the load side of the service entrance and has been tested to verify
that transient voltage surges are limited when subject to non-repetitive transient voltage surge events. This
warranty excludes any incidental, indirect, special or consequential damages, including without limitation,
labor for removal or reinstallation of the Marathon Power UPS or any connected electronic equipment,
data loss or alteration loss of equipment use, lost sales or profits and any such damages for delay or
failure to perform this warranty obligation. This warranty is in lieu of and excludes all implied warranties
of merchantability or fitness for use. In addition, the warranty does not cover restoration of lost data and
reinstallation of software. Some states may not allow the exclusion or limitation of incidental or consequential
damages or other remedies, so the above exclusions or limitations may not apply to you.
Take the following stps to file a warranty claim: Contact us at Marathon Power, Inc., Attn: Returns, 2538 E.
54th Street, Huntington Park, California 90255 or call (310) 689-2328 within 30 days of the occurrence. Be
prepared to provide detailed information about the event, any damage, the UPS model number, purchase
date and location. You will then be provided with a Return Authorization Number (RAN), and be instructed
to forward your proof of purchase (receipt), an explanation of the event and your UPS. If Marathon Power
determines that the damage was due to a “surge”, we may request that all connected equipment be submitted
for evaluation. Marathon Power is not responible for shipping costs. In the event that the equipment has
been damaged by a “surge” Marathon Power will reimburse you for repair or replacement at fair market
value (on a pro rata basis) as indicated by the respective amounts above. The warranty coverage is above
and beyond, only to the extent needed, of that provided by any other source, including but not limited to
any connected equipment coverage, any manufacturer’s warranty or insurance policy. To receive payment
for repair to damage due to a “surge,” the original purchaser should (upon prior approval from Marathon
Power) have such equipment repaired by an authorized service center of such equipment’s manufacturer.
The original purchaser will submit a repair bill along with a statement from the repair facility documenting
the nature of the damage and how it was sustained to said equipment.
24
Notes
______________________________________________________________________________
___________________________________________________________________________________
______________________________________________________________________________
___________________________________________________________________________________
____________________________________________________________________________________
25