Polycom® V500™
Simple, essential video calling –
When you need to talk face to face.
Connects to any television, uses a TV-like
remote, and includes an integrated camera
and microphone
Affordable – Outfit your office or small
meeting area with business quality video
conferencing at a very low cost. Affordable
models for ISDN or IP networks are
available, as well as models with data
sharing capability
Superior, natural sound– Siren™ 14
technology delivers CD-like sound, while
using minimum bandwidth
Outstanding video – Premium quality
video at any bandwidth with smooth
natural motion and sharp, clear
images. Employs standard-based H.264
compression for optimal viewing
Network friendly – Features include
video and audio error concealment,
UPnP, NAT, Closed Captioning support and
embedded encryption
Complete solution packages – Combine
the V500 with any of Polycom's attractive
furniture display options to create a total
meeting room solution
The Polycom Solution – Everything
you need to deploy and manage a
complete video conferencing network
with Polycom ReadiManager SE 200,
Polycom Global Management System™,
Polycom PathNavigator™, Polycom
Conference Suite™ and the Polycom MGC™
Simple and affordable video calling for small
businesses, remote offices and telecommuters
For the first time simple, affordable, video calling is now available with unparalleled audio and video quality.
As easy to use as your television, the Polycom V500 brings the benefit of video conferencing to everyone.
Together with its superior audio and video performance, the Polycom V500 is affordable and supports industry
standards so you can call anyone, anywhere. The Polycom V500 is light, portable and easy to install and
configure for your office.
With the Polycom V500:
• Small businesses can communicate easily with corporate clients around the world
• Executives and corporate telecommuters can make calls from their home office to colleagues and clients
• Remote offices can participate face-to-face with their office locations around the world
• Doctors can make lab, doctor to doctor, and doctor to patient calls
• Teachers can host remote field trips or offer classes to satellite schools in rural locations
No need to add a computer to video call over the internet – simply plug the Polycom V500 into your television
and your high speed internet connection and start calling. Within seconds you are talking face-to-face as
naturally as if you're in the same room.
Easy to use setup wizards allow step-by-step guides for a quick installation. The simple remote control
provides access to the power of the Polycom V500 and lets you easily answer an incoming video call or
initiate a new one. An intuitive graphical user interface can be customized for any level of user. The main
dialing screen can be configured with present dialing locations, for one-button calling. You also have the
capability to see both near and remote video on screen simultaneously with Polycom Dual Monitor Emulation.
The Polycom V500 is standards-based and interoperates with other desktop or group conferencing systems
to participate in any size video call. Users can enjoy high quality audio with Polycom Siren™14 audio
and exceptional video with H.264 support. Optional People+Content™ IP is also available to support sending
PC content cable-free while in a video call.
In today's Internet driven world, the ability to conduct real time communication and collaboration has
become critical to an organization's survival. As the market leader in voice, video, data and Web solutions,
our award-winning conference technology makes it easy for people to interact and maximize productivity –
over any network, in various environments, anywhere around the globe. That's why more organizations
worldwide prefer using Polycom conferencing solutions. Because when people work together, great things
happen. To learn more, please visit the Polycom Experience Center at www.polycom.com/experience
Polycom V500 Specifications
H.323, SIP and H.320 compliant
Other ITU-Supported Standards
• H.221 communications
• H.224/H.281 far-end camera control
• H.323 Annex Q far-end camera control
• H.225, H.245, H.241, H.239
• H.231 in multipoint calls
• H.243 MCU password
• H.233, H.234, H.235V3 encryption standards
• H.460 NAT/firewall traversal
• Bonding, Mode 1
• Maximum Data Rate IP: 768 Kbps
• Maximum Data Rate ISDN: 128 Kbps
Video Standards
• H.261
• H.263+ Annexes: F, I, J, L, N, T
• H.263++ Annexes: W
• H.264
Video Formats
SIP Support (Sessions Initiation Protocol)
• Register and authenticate with:
- Microsoft LCS
- Nortel MCS
- Standards-based SIP servers
• H.261, H.263, H.264
• G.711, G.722, G.722.1, G.728, G.729A,
Siren 14 (G.722.1 Annex C)
• Microsoft LCS contact list support
• Microsoft LCS presence support
• Interoperable with Microsoft Office
Integrated Main Camera
• 60˚ horizontal field of view
• Tilt range: +/- 20˚ (Up/Down)
• Pan range: +/- 20˚ (Left/Right)
• Total field of view: 100˚
• Automatic white balance
• Automatic exposure control
Network Interfaces Supported
• LAN, DSL, cable modem
• Single 10/100 Ethernet port
(10 Mbps/100Mbps/Auto)
• Optional single BRI (Basic Rate Interface)
• Wireless LAN support via Ethernet port
using your choice of wireless bridges
People Video Resolution
• SIF (352 x 240), CIF (352 x 288)
• QSIF (176 x 120), QCIF (176 x 144)
• Receives Polycom Pro-Motion™ 60/50
fields per second (full screen video for
NTSC and PAL applications)
Network Features
• Integration with Cisco Systems® Call
Manager Version 4.0
• Down speeding over IP and ISDN
• IP address conflict warning
• Maximum call length digital timer
• Auto SPID detection and line number
• MGC™ Click&View™ for individual
screen layouts
• Polycom OneDial™ intelligent call
management attempts call on preferred
network (IP or ISDN) and automatically
rolls over to secondary network if needed
• PathNavigator™ support for easy call
placement and network cost optimization
HTTP, RTP, FTP, Telnet
Frame Rates (Point-to-Point)
• Intelligently selects frame rate for best
performance video
• 30 fps from 56 kbps up to 768 Kbps
Video Inputs
• Integrated main camera
Video Outputs
• 1 x RCA Composite Video
• 1 x Mini-DIN S-Video
Content Video Resolution
resolutions with People+Content IP
• Display up to 4CIF resolution
Audio Standards & Protocols
• 14 kHz bandwidth with Polycom Siren 14
(G.722.1 Annex C)
• 7 kHz bandwidth with G.722, G.722.1
• 3.4 kHz bandwidth with G.711, G.728,
Audio Features
• Audio call over ISDN and IP
• Full-duplex digital audio
• Instant Adaptation Echo Cancellation
• Automatic Gain Control (AGC) –
Voice activated
• Automatic Noise Suppression (ANS)
• Built in tonal speaker test
• Account validation number entry
• Secure password authentication
• Administrator password – in-room and
remote access
• Dial-in meeting password
• Standards-based H.243 MCU password
• Do not disturb feature
• Ability to disable remote interfaces (FTP,
Telnet, HTTP)
• Auto-Answer Point-to-Point (On/Off)
• Allow access to user settings (On/Off)
Audio Inputs
• Built-in microphone with wide
coverage area
Audio Outputs
• 2 x RCA stereo line level
• Headphone jack (3.5 MM stereo mini)
for privacy listening
Embedded Encryption
• Advanced Encryption Standard (AES)
• FIPS 197 validated by National Institute
of Standards & Technology (NIST)
certified agency
• 128-bit key length
• AES software encryption on ISDN and IP
• Standards-based H.235V3 (IP)
• Standards-based H.233/H.234 (ISDN)
• Supported in People+Content
• Automatic key generation and exchange
User Interface
• User-friendly graphical interface
• Customizable home screen and
color themes
• Kiosk mode with scrolling marquee
• User-selectable ring tones
• Speed Dial List on home page
• Persistent Preview (Far-site PIP) on
all screens
• Picture In Picture (PIP) (On/Off, Moveable)
• Dual Monitor Emulation
• Calendar and Conference scheduling
• Alert Signal on home page
• Do Not Disturb (On/Off)
• Integrated Web interface for remote
• Closed Caption support through
Web Interface
Directory Services
• 4,000 number global directory
• 1,000+ number local directory
• Speed dial list displaying video buddy list
• Live address book with Polycom Global
Directory Services automatically and
quickly updates directory with address
changes or new endpoints
• Polycom Global Directory Services
integrates with Active Directory/LDAP
• Automatic ISDN localization of calls
System Management
• SNMP for enterprise management
• Diagnostics and software upgrades
via PC, LAN
• Integrated Web interface for remote
• Web Director: Remote administrator video
monitoring and control from VSX Web
(enable/disabled from endpoint for security)
• Out-of-box setup from Web interface
• Place a call from Web interface
• Language independence between set-top
interface and Web interface
• System configuration from Web interface
• Recent Calls Log – last 99 incoming and
outgoing calls
• Call Detail Record (CDR) – Reports all
calls made from the system along with
call statistics
• CDR Feature On/Off
• Downloadable CDR data for processing
requires no external management system
• Account number validation at call initiation
integrated with Polycom Global
Management System™ for billing purposes
• Administrator-configurable dialing speeds
iPriority™ – Quality of Service Features
• Video Error Concealment
• Audio Error Concealment
• Universal Plug and Play (UPnP)
• IP Precedence (ToS)
- Configurable video/audio/FECC
service value
• DiffServ (DSCP) (COS)
• Dynamic Bandwidth Allocation
• Proactive Network Monitoring
• Adjustable Packet Size
• NAT/firewall traversal (H.460)
• Packet and jitter control
• Network Address Translation (NAT) support
• Automatic NAT discovery
• Asymmetric speed control
• Alternate Gatekeeper support
• TCP/UDP fixed-port firewall support
• Lip synchronization
• Echo cancellation
• Echo suppression
• Auto gatekeeper discovery
• Automatic gateway dialing profiles
• Specify outbound call routing for
Collaboration Solutions
• People+Content IP (Optional)
- Show content from laptop/PC over
IP network connection
- Content shown in native resolution
- Supports Windows® 2000 and
Windows XP
• Adjustable bandwidth for content
- 10% Content, 90% People
- 50% Content, 50% People
- 90% Content, 10% People
Language Support (15 languages)
Chinese (Simplified), Chinese (Traditional),
English (American), English (British), French,
German, Hungarian, Italian, Japanese,
Korean, Norwegian, Polish, Portuguese,
Spanish, Russian
• Translated items include
- Documentation (no Hungarian/Polish)
- User interface
- Audio dialing confirmation
- VSX web
- Remote control (no Hungarian/Polish)
• Auto sensing power supply
• Operating voltage/power 90-260 VAC,
47-63 Hz/36 watts
• Max 26 VA@115v60Hz, 32 VA@220v50Hz
• Max Heat Dissipation: 123 BTU/hour
Environmental Specifications
• Operating Temperature: 0-40˚ C
• Operating Humidity: 15-80%
• Non-Operating Temperature: -40-70˚ C
• Non-Operating Humidity (Non-condensing):
Physical Characteristics
• Dimensions (W/H/D): 11.42”/2.67”/6.5”
• Weight: 2.5 lbs/1.13 kg
• One-year return-to-factory parts and labor
• 90-day Software Warranty
©2006 Polycom, Inc. All rights reserved.
Polycom and the Polycom logo are registered trademarks and Polycom V500, Siren, iPriority, The Polycom Office, Polycom Conference Suite,
Global Management System, Polycom OneDial, Polycom PathNavigator, MGC, Pro-Motion, People+Content and Click&View are trademarks of Polycom, Inc.
All other trademarks are the property of their respective owners. Information in this document is subject to change without notice.
Polycom Headquarters:
4750 Willow Road, Pleasanton, CA 94588 (T) 1.800.POLYCOM (765.9266) for North America only.
For North America, Latin America and Caribbean (T) +1.925.924.6000, (F) +1.925.924.6100
Polycom EMEA:
270 Bath Road, Slough, Berkshire SL1 4DX, (T) +44 (0)1753 723000, (F) +44 (0)1753 723010
Polycom Asia Pacific:
Polycom Hong Kong Ltd., Rm 1101 MassMutual Tower, 38 Gloucester Road, Wanchai, Hong Kong, (T) +852.2861.3113, (F)+852.2866.8028
Part No. 3726-17048-001
Rev. 04/06