pco.application note | USB 3.0 pco camera interface
USB 3.0 pco camera interface
This application note “USB 3.0 camera interface” discusses features and issues of the PCO USB 3.0 interface.
Included in this discussion is the configuration of recommended hardware and software.
1 Introduction
The PCO USB 3.0 interface is based on the Cypress
EZ-USB FX31 device and it is compatible to PCO
software such as the pco.camware2 and PCO SDK3.
To run a PCO USB 3.0 camera successfully the user
should consider a number of important issues that
are discussed in the following Chapters. Chapter 2
is about recommended standard USB 3.0 hardware
components, e.g. USB 3.0 Hubs and PCIe USB 3.0
interface cards. In Chapter 3 required software components are mentioned. Chapters 4 and 5 provide
a list of known issues and FAQs encountered during
testing. All topics are presented with suggestions for
troubleshooting.
2 Recommended Hardware Components
This Chapter provides an overview of various hardware components that are required for a proper operation of PCO USB 3.0 cameras. Configurations that
are recommended are provided for the following components:
• Motherboard, CPU and chipset configuration
(Chapter 2.1)
• USB 3.0 xHCI host controller of the PCIe USB 3.0
interface card or the onboard USB 3.0 port (Chapter 2.2)
• USB 3.0 cables (Chapter 2.3)
• USB 3.0 hubs (Chapter 2.4)
2.1 Motherboard And Chipset Configuration
It is recommended to use a Motherboard with a state
of-the-art USB 3.0 host controller for the onboard
USB 3.0 ports. The latest generation of the USB 3.0
xHCI host controllers manufactured by Intel, Renesas
(NEC), Fresco, Via Labs, ASMedia and Texas InstrumentInc. (TI) are tested by Cypress Semiconductor
Corporation. (see Cypress EZ-USB® FX3TM SDK Release Notes, Version 1.2.3, (Chapter 1.3). Currently
PCO recommends only motherboards with the following onboard xHCI host controllers:
• Renesas/NEC µPD720202 host controller (see
chapter 2.2);
• Intel® USB 3.0 eXtensible Host Controller (see
Chapter 2.2).
If the Motherboard does not have an onboard USB
3.0 port or the onboard USB 3.0 port does not work
properly with a PCO USB 3.0 camera (see Chapter
4 ‘Known Issues’ and Chapter 5 ‘FAQs’), please use
an independent PCIe USB 3.0 extension card. In this
case, PCO recommends the following:
• DELOCK 89348 (U3-PCIE1XG202-10) PCIe 1x
(µPD720202 host controller),
• DELOCK 89325 (U3X4-PCIE4XE101) PCIe 4x
(µPD720202 host controller).
2.2 USB 3.0 Extension Card With xHCI4
Controller
Host
USB 3.0 xHCI host controllers are available from the
following:
• Renesas Electronics America Inc. (earlier NEC),
• Texas Instrument Inc.,
• VIA Labs Inc (Diamond),
• Fresco Logic Inc.,
• Intel Inc.,
• AMD Inc. and
• Etron Technology, Inc.
To determine suitable manufacturers
of the xHCI controller, please use the
Windows Device Manager. For example,
in Windows 7 drop down the “USBController” entry and find the USB 3.0
host xHCI controller of the USB 3.0 device
in the sub-tree. Then right-click to open
the properties dialog, click the ‘details’
tab, and choose ‘Vendor’ in the properties
pull-down box.
1
3
configurable, parallel, general programmable interface called GPIF II, which can connect to an external
software for their applications, by simply making the functionality available with an appropriate dynamic link
processor, ASIC, or FPGA. EZ-USB FX3 enables data transfers up to 320 MBps from GPIF II to the USB
library (DLL) for Windows. The SDK package includes demonstration programs in C and C++ to allow a fast
interface. Cypress also provides drivers for Linux and actual Windows OSs (http://www.cypress.com/Fx3,
and easy start. So camera control can be added to the software (http://www.pco.de/categories/camera-
Application Note: AN70707).
software/software-development-kit/ ).
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4
sequences and time laps. It is capable of controling all digital imaging cameras of pco (http://www.pco.de/
description of a host controller for USB capable of interfacing to USB 1.0, 2.0, and 3.0 compatible devices.
The Cypress EZ-USB FX3 IC has an integrated USB 3.0 and USB 2.0 physical layer (PHY), and a fully
Camware is a comfortable program for camera control and image acquisition, including recording of long
The software development kit (SDK) gives customers the opportunity to use pco cameras within their own
eXtensible Host Controller Interface (xHCI) is a computer interface specification that defines a register-level
categories/camera-software/camware ).
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pco.application note | USB 3.0 pco camera interface
A PCIe USB 3.0 extension Card will be required if the
computer Motherboard does not have an onboard
USB 3.0 port (see Chapter 2.1); or, the onboard USB
3.0 port does not work properly (see Chapters 4 and
5); or, if better performance is required (see Chapter
4.5). The following extension cards with USB 3.0 host
controllers manufactured by Renesas (earlier NEC)
have been tested and recommended:
• DELOCK 89348 (U3-PCIE1XG202-10) PCIe 1x
(µPD720202 host controller),
• DELOCK 89325 (U3X4-PCIE4XE101) PCIe 4x
(µPD720202 host controller).
NOTE: USB3.0 interface cards with controllers from
Etron Technology, Inc. have not yet been tested.
2.3 USB 3.0 Cables
It is recommended to use the cable included with the
PCO USB 3.0 camera. The USB 3.0 standard does
not specify a maximum cable length. It only describes
the electrical characteristics of the cable. Currently it
is possible to buy USB 3.0 cables with lengths up to
5 m. When using a cable length of 5m, (or 10m with
a USB 3.0 Hub between the camera and PC), and the
cable is found insufficient, PCO offers an USB 3.0 fiber optic extender. Please contact the PCO support
or visit the website for detailed information.
One potential problem caused by a faulty cable could
be that the camera is not properly recognized by the
PC and does not appear in the Device Manager; or,
appears as “unknown device”. This condition could
occur from time to time or even permanently when the
camera is connected to the PC.
2.4 USB 3.0 Hubs
In general, PCO does not recommend using a USB
3.0 Hub to operate one or more PCO cameras. When
using a Hub, PCO cannot guaranty reliability and/
or full data throughput. If a Hub has to be used for
multi-device operation, the PCO USB 3.0 interface
only supports USB 3.0 Hubs only - no USB 2.0 Hubs.
In the case that one or more cameras are operated
from one PC, it is advised to use separate DELOCK
89348 (U3-PCIE1XG202-10) PCIe 1x (μPD720202
host controller) extension cards for each PCO USB
3.0 camera. If the maximum camera data throughput
is not a primary requirement, a single 4 port DELOCK
89325 (U3X4-PCIE4XE101) PCIe 4x (μPD720202 host
controller) extension card can be used. PCO has only
tested USB 3.0 Hubs with Renesas Electronics America Inc. (earlier NEC) host controllers. Test results with
other vendors, such as Texas Instrument Inc. and VIA
Labs Inc (Diamond), will follow in the next version of
this UBS 3.0 application note. Also, it is not recommended use two or more USB 3.0 Hubs in series.
2.5 Overview
The following table gives an overview about tested
and recommended system configurations or hardware
components.
3 Recommended Software Components
Table 1 - Recommended System Configurations
motherboard
USB 3.0 extension
card
PCIe Slot of the PC
USB 3.0 Cable
USB 3.0 Hub
Operating System
Multiple PCO
USB 3.0 cameras
connected to a PC
FOL adapter
This document
There is no recommendation for a
manufacturer. But if an onboard USB 3.0
port is used, the Renesas´s xHCI host
controller µPD720202 is recommended
(see chapter 2.2).
• DELOCK 89348 (U3-PCIE1XG202-10)
PCIe 1x (µPD720202 host controller),
• DELOCK 89325 (U3X4-PCIE4XE101)
PCIe 4x (µPD720202 host controller)
(see chapter 2.2).
A PCIe 4x, 8x or 16x slot is
recommended.
USB 3.0 cable included in the packaging
of your PCO USB 3.0 camera (see
chapter 2.3).
Not recommended.
Windows XP 32 Bit, Win7 32 Bit / 64 Bit,
Win8 32 Bit / 64 Bit
A separate DELOCK 89348 (U3PCIE1XG202-10) extension card for each
camera should be used to guarantee
maximum data throughput of each
camera.
Please visit our homepage (www.pco.de)
for actual information.
Please visit our homepage (http://www.
pco.de/support ) to get the most recent
version of this document.
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pco.application note | USB 3.0 pco camera interface
The PCO USB 3.0 driver supports Windows 7/8 (x86
or x64) and Window XP x86 operating systems.
tomatically try to recognize the device and will try to
install the correct PCO USB 3.0 driver.
Microsoft does not support USB 3.0 natively for Win
7 or older Windows versions. Therefore use the manufacturers’ supplied xHCI host controller driver. By
contrast, in Windows 8 Microsoft does provide a native generic xHCI Driver but PCO recommends using
the driver from the corresponding manufacturer of the
xHCI host controller. Currently there are seven different vendors producing USB 3.0 host controllers:
• Renesas Electronics America Inc. (earlier NEC),
• Texas Instrument Inc.,
• VIA Labs Inc (Diamond),
• Fresco Logic Inc.,
• Intel Inc.,
• AMD Inc and
• Etron Technology, Inc.
Please make sure that the most recent driver from the
manufacturer is installed before a PCO USB 3.0 camera is connected to a USB 3.0 port of the PC. The
appropriate driver for the PC´s USB 3.0 port could be
loaded from the homepage of the manufacturer of the
USB 3.0 host xHCI controller; or, from the homepage
of the USB 3.0 extension card vendor. The current
driver of the extension card included in the packaging
of your PCO USB 3.0 camera is added to the PCO
USB Stick delivered with the PCO USB 3.0 camera.
3.1 Windows 7 and 8 PCO´s driver installation
The PCO´s USB 3.0 driver is installed with a dialogbased installer.
3.1.1 First Installation
In the case no PCO USB 3.0 driver is available; a message box will inform you that the driver installation has
failed. In this case the Windows Device Manager will
show an ‘unknown device’ called ‘USB3’. Please
download the PCO driver installer from http://www.
pco.de/drivers and install the driver following the instructions provided. If the installation is successful,
the PCO USB camera will be listed in the Device Manager at the ‘PCO camera’ entry with the name ‘pco.
camera with USB 3.0’.
3.1.2 Updating The Driver
In the case a PCO USB 3.0 driver is already installed
and available, the PCO USB camera will be listed in
the Device Manager at the ‘PCO camera’ entry with
the name ‘pco camera with USB 3.0’. To update the
PCO USB 3.0 driver, please download the most recent
driver installer from http://www.pco.de/drivers, and
install the driver following the instructions provided.
3.2 Windows XP PCO´s driver installation
Installation of files manually.
To determine the driver currently in use
for the xHCI controller, use the Windows
Device Manager. For example in Windows
7, drop down the “USB-Controller” entry
and find the USB 3.0 host xHCI controller
of the USB 3.0 device in the sub-tree.
Then right-click to open the Properties
dialog, click the ‘driver’ tab and choose
‘driver details’.
If the PCO USB 3.0 camera is turned on and is connected to the USB 3.0 port of the PC, the OS will au-
3.2.1 First Installation
In the case when no PCO USB 3.0 driver is available,
a dialog box will appear and ask where the driver is
located. (This is similar to the installation of USB
2.0 devices). Choose the ‘PCOUSB.inf’ file from the
downloaded after unpacking the driver zip-file. The
zip-file can be downloaded from http://www.pco.de/
drivers.
If no dialog box appears, please open the Property
window of the ‘unknown device’ looking for ‘PCO
GigE/USB Interface’ in the Windows Device Manager.
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pco.application note | USB 3.0 pco camera interface
The ‘update driver’ button on the Driver tab should
then be clicked and the ‘PCOUSB.inf’ file from the
unpacked driver zip-file should then be chosen. If
the installation is successful, the PCO USB camera
will then be listed in the Device Manager at the ‘PCO
camera’ entry with the name ‘pco.camera with USB
3.0’.
3.2.2 Updating The Driver
In case the PCO USB 3.0 driver is already installed
and available, the PCO USB camera will be listed in
the Device Manager in the ‘PCO camera’ entry with
the name ‘pco.camera with USB 3.0’. To update the
PCO´s USB 3.0 driver, please download the most recent driver installer from http://www.pco.de/drivers,
as follows:
• For Windows XP, the driver is packed in a zip-file
which has to be unpacked into a local folder first.
Then connect the camera to the PC and open the
Windows Device Manager.
• Open the Property window of the ‘PCO GigE/USB
Interface’ device in the ‘pco.camera with USB 3.0’
entry.
• Click the ‘update driver’ button on the Driver tab
and then choose the ‘PCOUSB.inf’ file from the
downloaded and unpacked driver zip-file.
4 Known Issues
Each of the USB 3.0 hardware and software components will have an effect on the performance of the
PCO USB 3.0 interface. So each component, e.g. the
Motherboard, USB 3.0 PCIe extension card and its
driver, USB 3.0 Hub, etc., could be the reason why a
PCO USB 3.0 camera might fail to be properly connected. The most common issues are discussed below.
4.1 USB 3.0 camera is not enumerated by Windows
OS
Please make sure the operating system is Windows
7/8 (x86 or x64) or Window XP x86. The PCO USB 3.0
interface will only support these operating systems.
Known reasons why a USB 3.0 camera is not recognized by the Windows OS and does not appear in the
Device Manager are as follows:
• The USB 3.0 xHCI host controller of the
Motherboard´s onboard port or the extension card
does not work properly with the Cypress EZUSB®
FX3TM. Or, the driver of the USB 3.0 xHCI host controller is incorrect or outdated (see Chapter 3).
• The spread spectrum clocking5 generated by the
chipset of the Motherboard disturbs the Cypress
EZ-USB® FX3TM. Some xHCI host controllers allow
a too wide a clock spectrum, which the Cypress
EZUSB® FX3TM cannot handle.
• A faulty USB 3.0 cable is being used (see Chapter
2.3).
In some applications one or two further extension
cards should solve this problem (see Chapter 2.2).
PCO recommends the following extension cards:
• DELOCK 89348 (U3-PCIE1XG202-10) PCIe 1x
(µPD720202 host controller),
• DELOCK 89325 (U3X4-PCIE4XE101) PCIe 4x
(µPD720202 host controller).
4.2 Data transfer problem with USB 3.0 Hubs
In general, PCO does not recommend the use of USB
3.0 Hubs. If more than one camera is required to be
connected to a PC, please use a separate DELOCK
89348 (U3-PCIE1XG202-10) PCIe 1x extension card
for each PCO USB 3.0 camera. If the cameras’ data
throughput is not important, a single 4 port DELOCK
89325 (U3X4-PCIE4XE101) PCIe 4x extension card
could be used (see Chapter 2.4).
4.3 The PCO USB 3.0 driver cannot be installed
The PCO USB 3.0 driver supports the operating systems Windows 7/8 (x86 or x64) and Window XP x86.
If the PCO USB 3.0 camera is turned on and is connected to the USB 3.0 port of the PC, the OS will automatically try to recognize the device and will try to
install the appropriate PCO USB 3.0 driver.
5
spread-spectrum techniques are methods by which a signal generated with a particular bandwidth is
deliberately spread in the frequency domain, resulting in a signal with a wider bandwidth. These techniques
are used for a variety of reasons, including the establishment of secure communications, increasing
resistance to natural interference, noise and jamming, to prevent detection, and to limit power flux density.
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pco.application note | USB 3.0 pco camera interface
Windows 7 and 8 driver installation:
In the case no PCO USB 3.0 driver is available; a message box will inform that the driver installation has
failed. In this case the Device Manager will list an ‘unknown device’ called ‘USB3’. Please download the
PCO driver installer from http://www.pco.de/drivers
and install the driver following the instructions in the
software dialog. If the installation is successful, the
PCO USB camera will be listed in the Device Manager
at the ‘PCO camera’ entry with the name ‘pco camera
with USB 3.0’.
Windows XP driver installation:
In case no PCO USB 3.0 driver is available, a dialog
box will appear and ask where the driver is located.
(This is the same procedure as when installing USB
2.0 devices). Choose the PCO USB 3.0 driver downloaded from http://www.pco.de/drivers. If the installation is successful, the PCO USB camera will be
shown in the Device Manager in the ‘PCO camera’
entry with the name ‘pco camera with USB 3.0’. If
the camera is turned on and the camera is not listed
in the Device Manager; and, no dialog box appears
to ask for the location of the driver, there could be a
hardware or software problem. To solve this problem
please check the following:
• Verify the most recent driver for the USB 3.0 host
controller installed (see Chapter 4);
• Check whether any of the other USB 3.0 ports
available on the PC perform better;
• If available, try another USB 3.0 PCIe extension
card (see Chapter 2.2).
4.4 Data Transfer Problems, If More Than One
Camera Is Connected
With the PCO USB 3.0 interface, up to eight USB
3.0 cameras can be operated together on one PC.
If there are any I/O errors during an image transfer,
the problem could be the performance of the active
xHCI host controller. In this case, the DELOCK 89325
(U3X4-PCIE4XE101) PCIe 4x extension card is recommended to get the best performance (see Chapter
2.4 for detailed information).
4.5 How To Increase The Performance
The minimum data throughput of a USB 3.0 connection should be 130 MB/s. Most of the PCO USB
3.0 cameras depending on the camera settings, e.g.
Pixel Clock Rate, number ADCs, resolution, etc., can
provide this data throughput. The maximum data
throughput of the PCO USB 3.0 interface is approximately 340 MB/s. For example, if a PCO USB 3.0
camera provides a data throughput of 180 MB/s but
only 130 MB/s are transferred to the PC, the xHCI
host controller of the PC is acting as the bottleneck.
To increase the performance of the host PC, it is advised to use one of the extension cards recommended
in Chapter 2.2. The recommended extension cards
should have a PCIe 1x or PCI 4x interface to the PC.
To make sure the full data-throughput of the camera is
realized to the PC RAM, it is highly recommended to
use a PCIe 4x, 8x or 16x slot in the PC. In case Windows 8 is used, poor performance could be caused
by the automatically installed Microsoft generic xHCI
USB 3.0 driver. In this is the case, load and install the
driver from the manufacturer`s xHCI host controller.
Please read Chapter 3 for more detailed information.
If more than one PCO USB 3.0 camera is used please
note that the extension cards have a maximum
bandwidth. For example, if the DELOCK 89348 (U3PCIE1XG202-10) PCIe 1x card is connected to a PCIe
16x slot in the PC, the effective bandwidth will be approximately 360 MB/s. In the case of two PCO USB
3.0 cameras connected to two ports of the extension
card, the accumulated data throughput from both
cameras cannot exceed 360 MB/s. In this case it is
recommended to use a second dedicated DELOCK
89348 (U3-PCIE1XG202-10) PCIe 1x card connected
to a second PCIe 16x slot of the PC controlling the
second PCO USB 3.0 camera.
5 FAQs
• Can I use USB2.0 PC components?
If the USB Port, the USB Cable, or the USB Hub
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pco.application note | USB 3.0 pco camera interface
does not support USB 3.0, a USB 3.0 PCO camera will not operate properly. The camera will be
recognized in the Device Manager as a USB2.0
device. Operation of the PCO camera using camware or one of the PCO SDK camera related functions will fail and the following message box will
appear:
“Please make sure your camera is connected to
a USB 3.0 port. If your camera is connected to
a USB 3.0 port, please read the application note
APL_USB3_xxx.pdf”.
• How to identify the manufacturer of the USB
3.0 host controller?
If a driver for the onboard USB3.0 port or an independent PCIe USB3.0 interface card is already
installed, open the Windows Device Manager.
Then extend the ‘USB-Controller’ entry and find
the USB 3.0 host controller of the specific USB
3.0 device in the sub-tree. Right click to open the
Properties dialog and then click the ‘details’ tab
which will allow you to identify the correct manufacturer of the USB 3.0 controller.
• Why can’t the PCO USB 3.0 camera be opened
with camware or the PCO SDK?
In case a PCO USB 3.0 camera is connected
to your PC and the camware software starts in
“Demo Mode”; or, the Camera Open Function of
the PCO SDK returns an error, the explanation
could be:
–– Triangle Warning in Device Manager:
* Code 10: PCO USB 3.0 driver is installed, but could not be started by the OS.
Solution: check the USB 3.0 cable. Is the PCO cable used? Try another cable!
Try an other USB 3.0 Port (Delock PC
extension card recommended)
* Code 51: PCO USB 3.0 driver is installed but certificate could not be validated by the OS.
Solution: update your Windows via Windows Updates dialog or load the Convenience Rollout kb3125574
–– The PCO USB 3.0 driver is not installed to your
system and the PCO USB 3.0 device is listed
as “unknown device” in the Device Manager. If
•
•
•
•
so, right click the “unknown device” to open the
properties dialog and install the PCO USB 3.0
driver. The driver can be downloaded from our
website at “http://www.pco.de/drivers/”. If the
PCO USB 3.0 driver is properly installed, there
will be a “PCO cameras” entry with a ‘pco.camera with USB 3.0’ device listed in the Device
Manager.
–– Another issue could be that the USB 3.0 camera is not recognized by the OS and it does not
appear in the Device Manger, meaning it is even
not shown as ‘unknown device’. In this case
please refer to Chapter 4.1 and follow the instructions provided.
Why was the PCO USB 3.0 camera not recognized by the OS?
There could be a problem with the USB 3.0 xHCI
host controller of the Motherboard or with the
extension card installed in the PC. Additionally, a
bad USB 3.0 cable could be the problem. Please
refer to Chapter 4.1 for detailed information.
How to increase the performance of the USB
3.0 data transfer?
To make sure the full data-throughput of the
camera can be transferred to the PC’s RAM, it is
recommended to use a PCIe 4x, 8x or 16x slot in
the PC. Please refer to Chapter 4.5 for detailed
information.
In the case of using Windows 8, poor performance
could be caused by the Microsoft`s automatically installed generic xHCI USB 3.0 driver. In
this case please load and install the driver of the
manufacturer`s xHCI host controller. Please refer
to Chapter 3 for detailed information.
If more than one PCO USB 3.0 camera is operated on a single PC, please note that extension
cards have maximum bandwidths that with two
or more cameras are being exceeded. There exists a maximum bandwidth of an extension card,
e.g. if the DELOCK 89348 (U3-PCIE1XG202-10)
PCIe 1x card is connected to a PCIe 16x slot of
the PC the effective bandwidth is about 360 MB/s.
If two PCO USB 3.0 cameras are connected to
both ports of the extension card, the accumu-
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pco.application note | USB 3.0 pco camera interface
lated data throughput of both cameras cannot
exceed this 360 MB/s maximum. In this case it
would help to use a second DELOCK 89348 (U3PCIE1XG202-10) PCIe 1x card connected to a
second PCIe 16x slot of the PC for the second
PCO USB 3.0 camera.
• How many PCO USB 3.0 cameras can be connected to and operated with one PC? How
many PCO USB 3.0 cameras are supported by
the PCO USB 3.0 driver?
The PCO USB 3.0 driver supports up to eight
cameras using one PC (See Chapter 4.4).
• The USB 3.0 PCO Driver Installer does not
work.
–– The installer will return a warning that the current OS is not supported. The installer supports
the 32-bit and 64-bit versions of Windows 7
and Windows 8.
–– If the installer file is executed and a no dialogwindow appears:
Please try to install the driver manually using the
Windows Device Manager. Contact our support
team to get the driver files for manual installation.
–– The driver is correctly installed, but the USB
3.0 PCO camera does not appear in the Device
Manager:
* Make sure the PCO USB 3.0 camera is ready,
the power switch is turned on, and the camera is connected to the PC (see Chapter 4.1).
* Note that while installing the camera to the
PC that during the USB 3.0 driver installation
it could take a minute or more until the PCO
USB 3.0 device recognized and is available
for use.
europe
america
asia
PCO AG
Donaupark 11
93309 Kelheim, Germany
PCO-TECH Inc.
6930 Metroplex Drive
Romulus, Michigan 48174, USA
PCO Imaging Asia Pte.
3 Temasek Ave
Centennial Tower, Level 34
Singapore, 039190
fon +49 (0)9441 2005 50
fax +49 (0)9441 2005 20
info@pco.de
www.pco.de
fon (248) 276 8820
fax (248) 276 8825
info@pco-tech.com
www.pco-tech.com
fon +65-6549-7054
fax +65-6549-7001
info@pco.de
www.pco.de
subject to changes without prior notice | ©PCO AG, Kelheim | USB 3.0 pco camera | v. 1.04
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