Commercial Mode Setup Guide

24LV570M
28LV570M
32LV570M
43LV570M
Hospital Grade Interactive Pro:Centric ® TVs
Commercial Mode Setup Guide
Note: Selected features shown in this guide may not be available on all models.
EXPERIENCED INSTALLER
LG First Use Wizard
pages 12 – 13
Custom Master TV Setup
pages 41 – 43
Cloning Procedures
pages 44 – 47
© Copyright 2017 LG Electronics U.S.A., Inc.
P/N: 206-4320 (Rev B)
For Customer Support/Service, please call:­­
1-888-865-3026
The latest product information and documentation is
available online at:
www.lg.com/us/business
MODEL and SERIAL NUMBER
The model and serial numbers of this TV are located on the
back of the cabinet. For future reference, LG suggests that you
record those numbers here:
Model No._________________ Serial No._______________
WARNING
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING:
TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK). NO USERSERVICEABLE PARTS INSIDE. REFER TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the
presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude
to constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important
operating and maintenance (servicing) instructions in the literature accompanying the appliance.
WARNING:
TO PREVENT FIRE OR SHOCK HAZARDS, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.
WARNING:
This product contains chemicals known to the State of California to cause cancer and birth defects or other
reproductive harm. Wash hands after handling.
POWER CORD POLARIZATION:
This product is equipped with a 3-wire grounding-type alternating current power plug. This plug will fit into the power
outlet only one way. This is a safety feature. If you are unable to insert the plug fully into the outlet, contact your electrician
to replace your obsolete outlet. Do not defeat the safety purpose of the 3-wire grounding-type plug.
NOTE TO CABLE/TV INSTALLER:
This reminder is provided to call the cable TV system installer’s attention to Article 820-40 of the National Electrical Code
(U.S.A.). The code provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be
connected to the grounding system of the building, as close to the point of the cable entry as practical.
REGULATORY INFORMATION:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
CAUTION:
Do not attempt to modify this product in any way without written authorization from LG Electronics U.S.A., Inc.
Unauthorized modification could void the user’s authority to operate this product.
COMPLIANCE:
The responsible party for this product’s compliance is: LG Electronics U.S.A., Inc.
1000 Sylvan Avenue, Englewood Cliffs, NJ 07632, USA • Phone: 1-201-816-2000
Marketed and Distributed in the United States by LG Electronics U.S.A., Inc.
1000 Sylvan Avenue, Englewood Cliffs, NJ 07632
2
© Copyright 2017 LG Electronics U.S.A., Inc.
206-4320
IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
16. Power Cord
Caution: Check the TV specifications in the Owner’s
Manual to determine power requirements.
Periodically examine the cord of your appliance, and if its
appearance indicates damage or deterioration, unplug it,
discontinue use of the appliance, and have the cord replaced
with an exact replacement part by an authorized servicer.
Protect the power cord from physical or mechanical abuse,
such as twisting, kinking, or pinching or being closed in a
door or walked upon. Pay particular attention to plugs, wall
outlets, and the point where the cord exits the appliance.
Do not use a damaged or loose power cord. Be sure to grasp
the plug when unplugging the power cord. Do not pull on the
power cord to unplug the TV.
Do not stick metal objects or any other conductive material
into the power cord. Do not touch the end of the power cord
while it is plugged in.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources, such as radiators,
heat registers, stoves, or other apparatus (including
amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades
with one wider than the other. A grounding-type plug
has two blades and a third grounding prong. The wide
blade or the third prong are provided for your safety. If
the provided plug does not fit into your outlet, consult
an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched,
particularly at plugs, convenience receptacles, and the
point where it exits from the apparatus.
11. Only use attachments/accessories specified by the
manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table
specified by the manufacturer or sold with the apparatus.
When a cart is used, use caution when moving the cart/
apparatus combination in order to avoid injury from
tip-over.
PORTABLE CART WARNING
13. Refer all servicing to qualified service personnel.
Servicing is required when the apparatus has been
damaged in any way, such as power-supply cord or
plug is damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus has been
exposed to rain or moisture, does not operate normally,
or has been dropped.
14. Never touch this apparatus or antenna during a thunder or
lightning storm.
15. Do not apply pressure on or scratch the TV panel during
handling. Do not press against the TV panel with your hand
or a sharp object such as a nail, pencil, or pen.
17.Overloading
Do not connect too many appliances to the same AC power
outlet as this could result in fire or electric shock. Do not
overload wall outlets. Overloaded wall outlets, loose or
damaged wall outlets, extension cords, frayed power cords,
or damaged or cracked wire insulation are dangerous. Any of
these conditions could result in fire or electric shock.
18. Outdoor Use/Wet Location
Warning: To reduce the risk of fire or electrical
shock, do not expose this product to rain,
moisture or other liquids.
Do not touch the TV with wet hands. Do not install this product
near flammable objects such as gasoline or candles or expose
the TV to direct air conditioning.
Do not expose to dripping or splashing and do not place
objects filled with liquids, such as vases, cups, etc., on or over
the apparatus (e.g., on shelves above the unit).
19.Grounding
Ensure that you connect the earth ground wire to prevent
possible electric shock (i.e., a TV with a three-prong grounded
AC plug must be connected to a three-prong grounded AC
outlet). If grounding methods are not possible, have a qualified
electrician install a separate circuit breaker. Do not try to
ground the unit by connecting it to telephone wires, lightning
rods, or gas pipes.
20. Disconnect Device
The power plug is the disconnecting device. The power plug
must remain readily accessible.
As long as this unit is connected to the AC wall outlet, it is not
disconnected from the AC power source even if the unit is
turned off.
(Continued on next page)
206-4320
3
IMPORTANT SAFETY INSTRUCTIONS
(Continued from previous page)
26. Keep the product away from direct sunlight.
21. Outdoor Antenna Grounding
If an outside antenna or cable system is connected to the
product, follow the precautions below.
27. When mounting a TV on the wall, make sure that none of the
electrical cabling bears any of the weight of the TV. Install in
accordance with the manufacturer’s instructions.
An outdoor antenna system should not be located in the
vicinity of overhead power lines or other electric light or power
circuits or where it can come into contact with such power
lines or circuits as death or serious injury can occur.
Be sure the antenna system is grounded so as to provide
some protection against voltage surges and built-up static
charges.
Article 810 of the National Electrical Code (NEC) in the U.S.A.
provides information with respect to proper grounding of the
mast and supporting structure, grounding of the lead-in wire
to an antenna-discharge unit, size of grounding conductors,
location of antenna-discharge unit, connection to grounding
electrodes, and requirements for the grounding electrode.
Antenna Grounding According to NEC, ANSI/NFPA 70
Ground Clamp
Antenna Lead in Wire
Antenna Discharge Unit
(NEC Section 810-20)
Electric Service
Equipment
Grounding Conductor
(NEC Section 810-21)
Ground Clamps
Power Service Grounding
Electrode System (NEC
Art 250, Part H)
22.Cleaning
When cleaning, unplug the power cord and wipe gently with
a soft cloth to prevent scratching. Do not spray water or other
liquids directly on the TV as electric shock may occur. Do not
clean with chemicals such as alcohol, thinners or benzene.
23. Transporting Product
Make sure the TV is turned off and unplugged and that all
cables have been removed. It may take two or more people
to carry larger TVs. Do not press against or put stress on the
front panel of the TV.
28. Do not install this product on a wall if it could be exposed to
oil or oil mist. This may damage the product and cause it to
fall.
29. Do not allow an impact shock or any objects to fall into the
product, and do not drop objects onto the screen.
30. Do not touch the ventilation openings, as they may become
hot while the TV is operating. This does not affect the performance of the product or cause defects in the product.
31. Do not use high voltage electrical equipment near the TV
(e.g., a bug zapper). This may result in product malfunction.
32. Dot Defect
This panel is an advanced product that contains millions of
pixels. In a very few cases, you could see fine dots on the
screen while you are viewing the TV. Those dots are deactivated pixels and do not affect the performance and reliability
of the TV.
33. Generated Sound
“Cracking”: A cracking noise that occurs while the TV is
on or when it is turned off is generated by plastic thermal
contraction due to temperature and humidity. This noise is
common for products where thermal deformation is required.
Electrical circuit humming/panel buzzing: A low level noise is
generated from a high-speed switching circuit, which supplies
a large amount of current to operate a product. It varies
depending on the product. This generated sound does not
affect the performance and reliability of the product.
34. If the TV feels cold to the touch, there may be a small “flicker”
when it is turned on. This is normal; there is nothing wrong
with the TV. Some minute dot defects may be visible on the
screen, appearing as tiny red, green, or blue spots. However,
they have no adverse effect on the TV’s performance. Avoid
touching the screen or holding your finger(s) against it for
long periods of time. Doing so may produce some temporary
distortion effects on the screen.
35. Displaying a still image for a prolonged period of time may
cause image burn-in. Avoid displaying a fixed image on the
TV screen for an extended length of time.
24.Ventilation
Install the TV where there is proper ventilation. Do not install
in a confined space such as a bookcase. Do not cover the TV
with cloth or other materials (e.g., plastic) while it is plugged
in. Do not install in excessively dusty places.
25. If you smell smoke or other odors coming from the TV or
hear strange sounds, unplug the power cord, and contact an
authorized service center.
4
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Table of Contents
Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . 3 – 4
Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Commercial Mode Overview . . . . . . . . . . . . . . . . . . . . 6 – 9
Setup Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Pass-through Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
FTG Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Determining the TV Operating Mode . . . . . . . . . . . . . . . . . 9
Pro:Centric Operation . . . . . . . . . . . . . . . . . . . . . . . . . 10 – 11
Pro:Centric Interactive Menu Features . . . . . . . . . . . . . . 10
Pro:Centric Interactive Menu Navigation . . . . . . . . . . . . . 10
Pro:Centric Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
LG First Use Wizard . . . . . . . . . . . . . . . . . . . . . . . . . 12 – 13
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Initiate Configuration or Exit the LG First Use Wizard . . . 12
EZ-Manager Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . 14 – 19
Initiate the EZ-Manager Wizard . . . . . . . . . . . . . . . . . . . 14
TV Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Zone and Room Number Assignments . . . . . . . . . . . . . . . 15
Configure Pro:Centric Settings . . . . . . . . . . . . . . . . . . . . 16
USB Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Express Script . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 – 25
Initiate the Express Script . . . . . . . . . . . . . . . . . . . . . . . 20
Configure Pro:Centric Settings . . . . . . . . . . . . . . . . . . . . . . 20
Complete the TV Configuration . . . . . . . . . . . . . . . . . . . . . . 21
Channel Banks Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Ez Download Utility . . . . . . . . . . . . . . . . . . . . . . . . . . 27 – 29
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Accessing and Using the Ez Download Utility . . . . . . . . . 27
Installer Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 – 40
Accessing the Installer Menu . . . . . . . . . . . . . . . . . . . . . . 30
Using the Installer Menu . . . . . . . . . . . . . . . . . . . . . . . . . 31
Exiting the Installer Menu and Activating Settings . . . . . . 31
Detailed Descriptions of Installer Menu Items . . . . . . . . . 34
Custom Master TV Setup . . . . . . . . . . . . . . . . . . . . . 41 – 43
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Clonable TV Setup Menu Features . . . . . . . . . . . . . . . . . 41
Custom Master TV Setup Procedure . . . . . . . . . . . . . . . . 42
Cloning Procedures . . . . . . . . . . . . . . . . . . . . . . . . . 44 – 47
Exporting a Clone File . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Importing a Clone File . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
FTG File Manager Utilities Overview . . . . . . . . . . . . 48 – 53
Creating an FTG Configuration File . . . . . . . . . . . . . . . . . 48
FTG File Manager Main Screen . . . . . . . . . . . . . . . . . . . 50
FTG Channel Map Configuration Utility . . . . . . . . . . . . . . 51
FTG Channel Map Editor . . . . . . . . . . . . . . . . . . . . . . . . . 52
FTG Installer Menu Configuration Utility . . . . . . . . . . . . . 53
References
Updating TV/PTC Software using a USB Memory
Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Downloading a Splash Screen Image using a USB
Memory Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Power Consumption Settings . . . . . . . . . . . . . . . . . . . . . . . 56
TV Aux Input Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 57
b-LAN Setup & Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 58
FTG Mode via EBL (Local Configuration) . . . . . . . . . . . . . . 59
Auto Input(s) Sensing Feature . . . . . . . . . . . . . . . . . . . . . . 60
LV570M Hospital Operations . . . . . . . . . . . . . . . . . . . . 61 – 62
Restoring Factory Defaults on the TV(s) . . . . . . . . . . . . . . . 63
Using the TV Zoning Feature . . . . . . . . . . . . . . . . . . . . 64 – 66
24/28LV570M Rear and Side Jack Panels . . . . . . . . . . . . . 67
32/43LV570M Rear and Side Jack Panels . . . . . . . . . . . . . 68
External Stereo Speaker Specifications . . . . . . . . . . . . . . . 69
Installer Remote Control Typical Key Functions . . . . . . . . . 70
LG Pro:Centric Patient Remote and Pillow Speaker . . 71 – 72
Pillow Speaker Setup . . . . . . . . . . . . . . . . . . . . . . . . . 73 – 74
VESA Standard TV Mounts . . . . . . . . . . . . . . . . . . . . . . . . . 75
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 – 78
General Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . 76
Commercial Mode Check / FTG Operation
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Channel Banks Setup Troubleshooting . . . . . . . . . . . . . . 78
Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Document Revision History / Open Source Software
Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Back Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Notes
• Installer Menu content is intended for use primarily by qualified TV electronics technicians.
• Refer to the applicable Owner’s Manual and/or Easy Setup Guide for additional information on TV installation, specifications, maintenance,
and safety instructions.
• Design and specifications subject to change without prior notice. This document provides examples of typical TV displays. Your displays
may vary from those shown in this document.
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5
Commercial Mode Overview
This document describes how to set up LV570M Pro:Centric ® TVs for Commercial Mode operation. LG
commercial TV functionality is based on “ownership” of the Channel Map; that is, the Channel Map resides
in the TV’s CPU, Protocol Translator Card (PTC), or the embedded b-LAN™ (EBL) module, or it resides
externally from the TV (i.e., in a device from the solution provider).
These TV models are capable of Free-To-Guest (FTG) Mode operation via the TV CPU. Alternatively, the
EBL module can be configured either for Pass-through Mode (default) or FTG Mode. When neither the CPU
nor EBL is in FTG Mode, these TV models also allow external control via the TV’s MPI port.
Setup Checklist
Note: This document provides information specific to Commercial Mode operation. Refer to the Owner’s
Manual for information on TV installation and hardware and cable connections.
Installation
__ Unpack TV and all accessories.
__ Install batteries in the Installer Remote.
__ Install TV on VESA mount or stand.
Note: It may be advisable to make all cable
connections before installing on VESA mount
or stand, as appropriate.
Cable Connections
__ Make all rear jack panel connections, as
appropriate.
Commercial Mode Setup
__ Complete appropriate procedures as described
in this document for Commercial Mode operation.
Hardware Connections
__ Install any additional hardware as
appropriate to your institution, LAN, etc.
Pass-through Mode
This mode allows you to configure individual TVs for Pro:Centric and/or FTG Mode via CPU operation
or create a Master TV Setup for cloning purposes. This mode also allows external control via the GAME
CONTROL/MPI port on the TV rear jack panel.
There are three methods for configuring individual TVs that are currently in Pass-through Mode: using
one of the two LG First Use Wizard options or using the Custom Master TV Setup procedure as described
in this document.
LG First Use Wizard Configuration
When the TV is in a factory default state, the LG First Use Wizard provides the following two configuration
options:
• The EZ-Manager Wizard provides automated or manual options for configuring Pro:Centric operation
and also provides the option to configure the TV using a USB memory device.
• The Express Script provides streamlined configuration of the TV for FTG Mode via CPU operation with
Hospital Mode features (including pillow speaker setup) and also provides the option to configure the TV
for Pro:Centric operation.
See “LG First Use Wizard” on pages 12 to 13 for further information.
Custom Master TV Setup
Unlike the guided process above, the Custom Master TV Setup procedure enables you to create a
customized Master TV Setup for cloning purposes for TVs that are to remain in Pass-through Mode. Use
the Installer Remote to configure Installer Menu items as required for TV operation and set up TV features
(Channel, Picture, Audio, etc.). See “Custom Master TV Setup” on pages 41 to 43 for detailed information.
6
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Commercial Mode Overview (Cont.)
Installer Menu
To create a Master TV Setup, you will need to know how to
access the commercial controller (PTC) Installer Menu and
make changes to the default values as required. If necessary,
familiarize yourself with the Installer Menu and how to make
and save changes. See pages 30 to 40 for information on
accessing the Installer Menu and for detailed descriptions
of the Installer Menu items.
PTC INSTALLER MENU
xxLV570M
CPU - CTV
000 INSTALLER SEQ
TV Setup Menus
On-screen setup menus control the features of the TV. Use the
Installer Remote to access the TV setup menus, and set the TV
features to the desired configuration for the end user.
Cloning
Cloning refers to the process of using a Master TV Setup to
configure a Target TV. The Master TV’s clonable setup menu
features should be configured as part of the Master TV Setup.
If there are features in the Master TV’s setup—channel icons
or labels, digital font options, etc.—that are not set or that are
set incorrectly, those features also will not be set or will be set
incorrectly in the Target TVs. See pages 44 to 47 for detailed
information on cloning requirements and procedures.
External MPI Control
000
UPN 000-000-000-000
ASIC D279
PTC V#.##.###
CPU V#.##.##.##
Typical Installer Menu
PICTURE
AUDIO
LOCK
OPTION
CHANNEL
INPUT
TIME
MY MEDIA
TV Setup Menus
To control the TV using an external MPI control device, you must
use the TV’s GAME CONTROL/MPI port for communication
purposes. In these TVs, Installer Menu item 118 POWER
SAVINGS controls the power circuitry for both the embedded
b-LAN module and the GAME CONTROL/MPI port; therefore, to
ensure that the GAME CONTROL/MPI port circuitry is powered,
thus enabling MPI communication, Installer Menu item 118
POWER SAVINGS must be set appropriately. See Installer Menu
item descriptions as well as Reference section, “b-LAN Setup &
Overview,” for further information.
Note: These TV models are not equipped with MPI card slots.
FTG Mode
In this mode, an FTG Channel Map enables the decryption of each
Pro:Idiom ® encrypted channel. The FTG Channel Map also provides
logical channel mapping of physical RF channels (digital and analog)
and Aux inputs. The method for creating the FTG Channel Map is
ultimately determined by which element of the TV will “own” the FTG
Channel Map—the CPU or the EBL.
For these TV models, there are two FTG Modes—FTG Mode via CPU
and FTG Mode via EBL—which are separate and distinct FTG Modes
of operation, each with its own unique advantages and requirements,
as outlined on the following page.
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7
Commercial Mode Overview (Cont.)
When the TV CPU is configured with an FTG Channel Map, the CPU controls and restricts the tuning
operation of the TV, and when the EBL is configured with an FTG Channel Map, the EBL controls and
restricts the tuning operation of the TV. In these models, FTG Mode via CPU also provides the option to
select either logical or physical tuning (see note below) during configuration. You must determine which
element of the TV will own the FTG Channel Map before you can begin configuration.
Note: Logical channel mapping of physical RF channels eliminates dash tuning; for example, physical
19-3 can be mapped to logical channel 9. It also allows physical RF channels and Aux inputs to be listed
in any order, not only in physical numeric ascending order. Physical channel tuning requires that you
include the dash when direct entering RF channel numbers and Aux inputs (the latter designated by 130-0
through 137-0).
FTG Mode via CPU
FTG Mode via EBL
This mode provides the following features:
This mode provides the following features:
• Logical or physical tuning of physical RF channels and
Aux inputs.
• Logical tuning of physical RF channels and Aux inputs.
• Mapping of RF channels with minor (program) numbers
up to 999.
• FTG Channel Map of up to 600 channels.
• Start Channel set for RF or Aux input delivered content.
• Pro:Centric data delivery over RF.
• TV Zoning option for location-specific configuration.
LG’s FTG File Manager PC software enables you to
create an FTG Configuration (.tlx) file, which may be used
to configure the CPU for FTG Mode. You can also create a
Clone (.tlx) file from a Master TV Setup that may be used
to configure the CPU for FTG Mode. In this mode, the
CPU is the owner of the FTG Channel Map and must be
configured with an FTG Channel Map and FTG Installer
Menu settings using one of the following processes:
• Local: Configure an individual LV570M TV via its USB
port using a USB memory device / “.tlx” file. The file
may be either a Clone file (see Cloning Procedures” on
pages 44 to 47) or an FTG Configuration file (see “FTG
File Manager Utilities Overview” on pages 48 to 53).
• Remote: Configure all LV570M TVs at the site using
a Pro:Centric server head end device (Example:
PCS200R). Refer to the Pro:Centric Server Admin
Client User Guide for further information.
8
• Mapping of RF channels with minor (program) numbers
up to 255.
• FTG Channel Map of up to 141 logical channels.
• Start Channel set for RF or Aux input delivered content.
• Pro:Centric data delivery over RF.
LG’s FTG Device Configuration Application PC software
is required to configure the EBL. In this mode, the EBL
is the owner of the FTG Channel Map and must be
configured with an FTG Channel Map and FTG Installer
Menu settings using one of the following processes:
• Local: Configure an individual LV570M TV’s EBL
via its TV-LINK CFG jack using a direct PC-to-TV
(EBL) connection and the FTG Device Configuration
Application. See Reference section, “FTG Mode via
EBL (Local Configuration),” for information on the
“Write” process for an FTG Channel Map and FTG
Installer Menu settings.
• Remote: Configure all LV570M TV EBLs at the site
using a Free-To-Guest Management Appliance (FMA)
head end device (Example: FMA-LG102). Refer to
the Free-To-Guest (FTG) Device Configuration
Application User Guide and/or the Installation &
Configuration Guide for the FMA device for further
information.
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Commercial Mode Overview (Cont.)
While the TV is in FTG Mode:
• Users can still access the Installer Menu using an LG Installer Remote; however, all Installer Menu items
will be read-only.
• FTG Mode via CPU configuration changes must be made using a “.tlx” file (typically edited in the FTG
File Manager), while FTG Mode via EBL configuration changes must be made using the FTG Device
Configuration Application. FTG Channel Map Configuration and FTG Installer Menu Configuration utilities
in both PC applications enable you to make changes, respectively, to the FTG Channel Map and FTG
Installer Menu settings as necessary. Based on the initial method used to configure the TV for FTG Mode
operation (via CPU or EBL), all subsequent changes must be transferred to either the TV CPU or the EBL
via a process that is in accordance or compatible with that method (see information on local configuration
in this document or refer to documentation for the head end device/server for information on remote
management).
• If it becomes necessary to restore the TV to Pass-through Mode, there are several options that will enable
you to do so. See Reference section, “Restoring Factory Defaults on the TV(s),” for further information.
Pages 48 to 53 provide overviews of the utilities that comprise the FTG File Manager. Refer to the
Free-To-Guest (FTG) File Manager User Guide for further information on the FTG File Manager. Refer
to the Free-To-Guest (FTG) Device Configuration Application User Guide for information on the FTG
Device Configuration Application.
Remote Management in FTG Mode
When the TV is configured for FTG Mode via CPU, remote management of the FTG Channel Map and FTG
Installer Menu settings is provided by a Pro:Centric server, via a Clone/Configuration (.tlx) file loaded on the
Pro:Centric Admin Client. Refer to the Pro:Centric Server Admin Client User Guide for further information.
When the TV is configured for FTG Mode via EBL, the b-LAN module, which is internal to the TV, allows
hospital/institution head end equipment (for example, an FMA-LG102) with b-LAN technology to provide
remote management of the FTG Channel Map and FTG Installer Menu settings. See Reference section,
“b-LAN Setup & Overview,” for further information.
Determining the TV Operating Mode
To determine the operating mode of the TV, press MENU on the Installer Remote. The menu displayed
depends on the operating mode. If the Function Menu (see example below) appears, the TV is in a mode
(FTG, PPV, etc.) that does not allow the end user to change the fundamental TV setup. If the TV setup
menus (see example on page 7) appear, the TV is in Pass-through Mode.
ASPECT RATIO
ABC
16:9
Just Scan
Set By Program
4:3
Move
OK
Function Menu
Indicates the TV is not in Passthrough Mode­­. While the TV is in
this mode, Installer Menu settings
can be accessed as read-only.
Zoom
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9
Pro:Centric Operation
Pro:Centric Interactive Menu Features
LG’s Pro:Centric application enables patients and visitors to locate and select television entertainment
using an interactive channel guide, check the daily weather, and view hospital and surrounding amenities
via custom billboards and points-of-interest maps.
Pro:Centric application features include:
• Portal and information screens/pages (including a “Welcome” page) that include branding logos.
• An optional customized user interface (custom “skins”).
• Billboards and points-of-interest maps, which can be customized to focus on hospital amenities, local
attractions and businesses, hotels, restaurants, news, events, etc.
• An optional Weather billboard that includes a local radar map, current conditions, and a four day forecast.
• An interactive channel guide that provides a channel list with channel icons. An electronic program
guide (EPG) is an optional feature that displays up to three days of programming information viewable
by channel and time.
• Video spooling that enables the hospital to deliver a video file to patient and visitor TVs for promotion
and information purposes.
The Pro:Centric server Admin Client web editor/content wizard is provided for customer configuration of
portal messages and billboards/maps.
Note: Customized content is typically defined by the service integrator and/or hospital administrators. LG
does not provide hospital-specific content.
Pro:Centric Interactive Menu Navigation
LG’s Pro:Centric pillow speaker provides access to both interactive menus and regular TV features. Press
PORTAL on the Pro:Centric pillow speaker to access the interactive menus.
Note: Interactive menu options may vary, depending on Pro:Centric features enabled for the site. The
following are default interactive menus.
Channel Guide
Shows available TV networks and logical channels. When available, EPG
data provides additional channel and program information.
Information
Typically displays information on hospital and nearby amenities, for
example, restaurants, cafeterias, facilities, etc., as well as information on
local weather.
Help
Provides help for navigating the interactive menus.
Watch TV
Removes the interactive menu from the screen and returns to the previously
tuned TV channel.
10
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Pro:Centric Operation (Cont.)
Pro:Centric Setup
Administration and management options for the Pro:Centric server are described in detail in the
Pro:Centric Server Admin Client User Guide. This document describes only those settings that must
be specified on the TVs to enable Pro:Centric remote management and/or the Pro:Centric application.
• Remote management (TV E-Z Installation): The Pro:Centric Admin Client provides remote management
facilities for downloading splash screen image and software/firmware updates as well as facilities for
downloading a Clone/Configuration (.tlx) file for FTG Mode via CPU configuration.
• Pro:Centric application: The application, which operates in conjunction with FTG and PPV Modes,
comprises the Pro:Centric interactive menus/features described on the previous page. Pro:Centric
application settings are managed via the Pro:Centric Admin Client.
The Pro:Centric server settings can be configured using one of the methods described below.
Note: If using a Pro:Centric pillow speaker, also set Installer Menu item 027 HOSPITAL MODE to the
required value.
TV in Factory Default State
When the TV is in a factory default state, LG’s First Use Wizard (see pages 12 to 13) provides automated
or manual options for configuring the Pro:Centric server settings. The EZ-Manager branch of the First Use
Wizard also provides a USB configuration option that enables you to configure a TV for FTG Mode via
CPU using a Clone/Configuration (.tlx) file stored on a USB memory device. The “.tlx” file incorporates FTG
Installer Menu settings, including Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL, which
are used to set up the TV’s Pro:Centric feature.
TV in Pass-through Mode
If the TV is in Pass-through Mode, set Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL
to the appropriate values. See Installer Menu information on pages 30 to 40 for further details. Also, as
necessary, refer to “Custom Master TV Setup” on pages 41 to 43 and/or cloning information on pages 44
to 47.
Note: When the TV is in either Pass-through Mode or FTG Mode via CPU, you can also leave Installer
Menu item 119 DATA CHANNEL set to its default value (255) to enable the TV’s Data Channel Auto Search
feature to set the DATA CHANNEL value. See item 119 description on page 40 for additional information.
TV in FTG Mode
If the TV is in FTG Mode (via CPU or EBL), use the appropriate FTG application software to update Installer
Menu items #98 Pro:Centric and #119 Data Channel (along with their affiliated fields). Then, transfer the
FTG Installer Menu settings to the TV in accordance with the FTG Mode of configuration. Refer to the
FTG Mode overview on pages 7 to 9 for further information on FTG Mode operation and configuration.
Also—for FTG Mode via CPU only—see note above regarding the option to use the TV’s Data Channel
Auto Search feature to set the DATA CHANNEL value.
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11
LG First Use Wizard
The LG First Use Wizard, comprising EZ-Manager Wizard and Express Script configuration
options, will appear on the screen each time the TV is turned ON, until one of its configuration
methods has been completed or the wizard is exited. Use the Installer Remote to make selections
and complete each step.
• The primary purpose of the EZ-Manager Wizard is to guide you through the process (automated
or manual) of configuring the essential Installer Menu items for Pro:Centric operation. However,
while intended primarily for Pro:Centric-related configuration, the EZ-Manager Wizard also offers
Zoning options. LV570M TVs support the TV Zoning feature, which enables location-specific
settings (see Reference section, “Using the TV Zoning Feature,” for further information). The
EZ-Manager Wizard enables you to set the TV Zone # in the TV as part of the configuration
process.
The EZ-Manager Wizard also enables you to access USB download options as part of the
configuration process, if desired, to perform USB configuration and/or update functions.
• The Express Script guides you through the process of configuring the TV for FTG Mode via CPU
operation with Hospital Mode features. This includes setting up the pillow speaker, as required,
as well as setting up channel banks (up to four) for tiered channel programming. The Express
Script also enables you to configure the Pro:Centric settings on the TV.
Caution: Do NOT unplug the TV power cord or remove the antenna cable during the
configuration process, as doing so will interrupt the current step and may corrupt
the configuration data.
Note: If you do not intend to complete the Express Script, but you wish to enable
Hospital Mode (pillow speaker functionality and also channel banks), you must set
Installer Menu item 027 HOSPITAL MODE appropriately. See the “Installer Menu”
section of this document for further information.
Before You Begin
• If you plan to create a customized Master TV Setup using the procedure described on pages
31 to 35, be sure to exit the LG First Use Wizard in order to avoid setup conflicts or setting
modes that may cause the TV to malfunction or restrict the custom setup procedure. See also
“Initiate Configuration or Exit the LG First Use Wizard” below.
• If it has been completed or exited and therefore does not display, the First Use Wizard can be
reactivated; however, this requires that you restore the TV to a factory default condition. See
Reference section, “Restoring Factory Defaults on the TV(s),” for further information.
Initiate Configuration or Exit the LG First Use Wizard
The Welcome screen provides a brief introduction to the LG First Use Wizard.
LG First Use Wizard
Welcome to the First Use Wizard
This wizard features two different setup options:
•The EXPRESS SCRIPT provides streamlined configuration of this TV for Free-ToGuest (FTG) via CPU operation (including pillow speaker setup). The Express Script
also provides the option to configure the TV for Pro:Centric operation.
•The EZ-MANAGER provides automated or manual options for configuring
Pro:Centric operation. The EZ-Manager also provides the option to configure the TV
using a USB memory device.
(FTG operation supports physical or logical tuning of clear and encrypted content channels.)
Select the desired option, or exit this First Use Wizard to perform a custom setup.
Express Script
12
Exit
EZ-Manager
206-4320
LG First Use Wizard (Cont.)
From the Welcome screen, you have the following options:
• To proceed with the EZ-Manager Wizard, use the arrow keys on the Installer Remote to select/
highlight EZ-Manager, and then press OK. Then, continue to the “EZ-Manager Wizard” section
on pages 14 to 19.
• To proceed with the Express Script, use the arrow keys on the Installer Remote to select/highlight
Express Script, and then press OK. Then, continue to the “Express Script” section on pages
20 to 25.
• To exit the First Use Wizard, use the arrow keys on the Installer Remote to select/highlight Exit,
and then press OK. In the confirmation pop-up window, select OK, and then press OK once more
on the Installer Remote.
Note: Both the EZ-Manager Wizard and the Express Script enable you to configure Pro:Centric
settings on this TV, even if you do not intend to configure any of the additional settings available.
After you configure the Pro:Centric settings, you will have the option to exit without completing the
remainder of the EZ-Manager Wizard or Express Script (as applicable), if desired.
Note: If you exit the First Use Wizard from this Welcome screen, no configuration will be
performed and all Installer Menu items will retain their default values, including Installer Menu
item 119 DATA CHANNEL. The default DATA CHANNEL setting (255) means that the Pro:Centric
remote management feature on this TV will be activated if a Pro:Centric server is installed and the
Data Channel value is set during a Data Channel Auto Search (see item 119 description on page
40 for additional information). If you actually would like to disable the Pro:Centric feature, both the
EZ-Manager Wizard and the Express Script provide an option to do so.
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13
EZ-Manager Wizard
Initiate the EZ-Manager Wizard
After you select the “EZ-Manager” option from the First Use Wizard Welcome screen, an
EZ-Manager Welcome screen provides a brief introduction to the EZ-Manager Wizard.
Note: Each EZ-Manager Wizard step is allotted a time frame after which the wizard proceeds
without user interaction. If the Pro:Centric server is configured on the system and if no locationspecific settings are required in the TV, for example, TV Zone, Label, and/or Room Number
settings, from this point, the wizard can proceed through each of the configuration steps with no
further user interaction.
EZ-Manager Wizard
Welcome to LG’s EZ-Manager Wizard
•Use the EZ-Manager Wizard to configure the TV for Pro:Centric operation
or to configure the TV using a USB memory device.
Select ‘Next’ to continue.
•If a Pro:Centric Server will not be installed and/or you do not wish to use
the EZ-Manager Wizard to configure this TV, you may exit the wizard.
Select ‘No Pro:Centric’ to disable the Pro:Centric feature of this TV, or
select ‘Exit’ to quit.
This wizard will start automatically in 10 seconds.
No Pro:Centric
Exit
Next
Note: If there is no user action in this screen within 10 seconds, the wizard will proceed to the
first configuration step. Once the wizard has proceeded, it is not possible to return to the Welcome
screen; however, if you simply wish to exit the wizard, you can do so by selecting the “Exit” option
from the subsequent screen(s).
From the EZ-Manager Welcome screen, you have the following options:
• To proceed with the EZ-Manager Wizard, use the arrow keys on the Installer Remote to select
Next, and then press OK. Then, continue to the “TV Configuration Options” section below.
• To exit the EZ-Manager Wizard, but retain the use of the Pro:Centric remote management
feature on this TV (i.e., Installer Menu item 119 DATA CHANNEL set to 255) in the future, use
the arrow keys on the Installer Remote to select Exit, and then press OK. In the confirmation
pop-up window, select OK, and then press OK once more on the Installer Remote.
• If you do not intend to install a Pro:Centric server on this system and you do not wish to use
the wizard’s Zoning or USB configuration options, exit the wizard as follows: Use the arrow
keys on the Installer Remote to select No Pro:Centric, and then press OK. This will disable the
Pro:Centric feature of this TV (i.e., Installer Menu item 119 DATA CHANNEL will be set to 0).
In the confirmation pop-up window, select OK, and then press OK once more on the Installer
Remote.
TV Configuration Options
From the TV Configuration Options screen, you can choose how to proceed with the configuration
of this TV (assuming you do not opt to exit the wizard, which you may also do at any time).
Note: If you intend to use the Zoning feature on the TV for location-specific
configuration purposes, select the “Zone & Room Number” option from this screen
and assign the appropriate TV Zone # in the TV BEFORE you continue with additional
configuration.
14
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EZ-Manager Wizard (Cont.)
Z
EZ-Manager Wizard
1
2
3
4
TV Configuration Options
•To configure the TV for Pro:Centric operation, select ‘Next’.
•To set the optional Zoning feature, select ‘Zone & Room Number’.
•To configure the TV using a USB memory device, select ‘USB Configuration’.
This wizard will continue automatically in 60 seconds.
USB Configuration
Exit
Next
Zone & Room Number
Note: If there is no user action in this screen within one minute, the wizard will automatically
continue to the next configuration step.
Use the Left/Right arrow keys on the Installer Remote to navigate between options on this screen.
Each time you select/highlight one of the following options, the screen text and fields will change
in accordance with your selection.
• To continue with Pro:Centric configuration, select Next (default) and press OK on the Installer
Remote. Refer to “Configure Pro:Centric Settings” on pages 16 to 18 for additional information.
• To set the Zoning feature on this TV, select Zone & Room Number. See “Zone and Room
Number Assignments” below for further information.
• To access the TV Manager / USB download options, select USB Configuration. See “USB
Configuration” on pages 18 to 19 for further information.
Note: If you choose to exit the EZ-Manager Wizard from this point on, you will have the option to
save any settings made by selecting Save and Exit in the exit confirmation pop-up window. Or,
you can exit the wizard without saving any settings by simply selecting OK in the confirmation
pop-up window.
Zone and Room Number Assignments
You may complete one or more of the fields in the Zone, Label, and Room Number screen or
leave them at their default settings (Zone) or blank (Label and Room Number), as desired;
however, if you intend to use the Zoning feature on this TV, you MUST specify the appropriate
value in the Zone field as described below. See also Reference section, “Using the TV Zoning
Feature,” for further information.
Note: The Zoning feature is only applicable for TVs that will be configured using a “.tlx” file (local
or remote configuration).
Z
EZ-Manager Wizard
1
2
3
4
Zone, Label, and Room Number
• If creating Zones for Installer Menu settings and/or Channel Mapping, select the appropriate Zone # (0-8)
based on the Zone in which this TV is installed. (See Commercial Mode Setup Guide for more information.)
• Select a Label and/or use the alphanumeric keypad on the remote to input the Room Number.
• When done, select ‘Next’ to continue.
Q.MENU
Zone
Label
Room Number
-----
0
1
2
3
4
5
6
7
8
9
INPUT
TV
1
4
7
DVD
.,;@
ghi
pqrs
2
5
8
MARK
abc
jkl
tuv
0
3
6
9
def
mno
wxyz
FLASHBK
CHAR/NUM
CC
CHAR/
NUM
0
DEL
VOL
TIMER
DELETE
CH
P
A
G
E
MUTE
PORTAL INFO
GUIDE
OK
ENTER
Exit
206-4320
USB Configuration
Zone & Room Number
Next
MENU
SETTINGS EXIT
PIP
PIPCH+
PIPCH-
SWAP
PIP INPUT
SAP
15
EZ-Manager Wizard (Cont.)
1. Complete the appropriate field(s) as described below. Use the Left/Right arrow keys on the
Installer Remote to navigate between each of the fields.
• Zone: Enables you to set a TV Zone # so that the TV can be configured with Installer Menu
and/or Setup Menu settings intended only for the assigned Zone. The Installer Menu and/
or Setup Menu settings may be provided in a Clone/Configuration (.tlx) file. If the TV is being
configured for FTG Mode via CPU, the TV Zone # setting also allows the TV to omit channels
that have been restricted in the FTG Channel Map.
To change the TV Zone from its default value (0), navigate to the Zone field at the left of the
screen, and use the Up/Down arrow keys to specify the desired TV Zone # (1–8).
• Label: Allows you to select a North, South, East, or West text label for this TV. In the Label
field, use the Up/Down arrow keys to select the applicable label.
• Room Number: Allows you to specify the number of the room—up to 16 characters—in which
the TV is located. In the Room Number field, you can use the number keys on the Installer
Remote to direct enter a room number. Use the Dash key on the Installer Remote as necessary
to toggle between number and letter characters in the Room Number field. Also, you can use
the Flashback key on the Installer Remote to delete characters in this field.
2. When you are ready to continue, select the appropriate option, as follows:
• To proceed to the next EZ-Manager screen, use the arrow keys to select Next, and then
press OK on the Installer Remote. Continue to “Configure Pro:Centric Settings” below.
• To use a USB memory device to complete the configuration, select USB Configuration. See
“USB Configuration” on pages 18 to 19 for further information.
Configure Pro:Centric Settings
Once you select “Next” from the TV Configuration Options screen, the Searching for Pro:Centric
Server screen is displayed, and you have the following options:
Z
EZ-Manager Wizard
1
2 3
4
Searching for Pro:Centric Server...
It may take 1 min 32 second(s).
This step automatically searches for the Pro:Centric server.
If there is no Pro:Centric Server installed, you do not need to continue
with this procedure. Please select either ‘Exit’ or ‘Manual Pro:Centric’.
Back
Status : Tuning channel 49
TV is now searching all of the channels for the data channel...
Exit
Note: Select the “Back” button, where available, to
check previous settings, as necessary. Also note
that if any of the configuration steps fails, you will
see a “Diagnostics” screen with an indication of the
failure. You will then have the opportunity to reinitiate
the configuration process from the previous screen
or exit the EZ-Manager Wizard.
Manual Pro:Centric
• You can allow the EZ-Manager Wizard to proceed with a series of automated steps to configure
the TV for Pro:Centric operation and then to look for the Pro:Centric application and maintenance
(E-Z Installation) files to download. In this case, the wizard uses a search algorithm to determine
the Data Channel and the Pro:Centric Application Mode to set in the TV.
Continue with the “Automated Pro:Centric Configuration” subsection on the following page.
• If you already know the settings (i.e., Data Channel and Pro:Centric Application Mode) that need
to be configured in order for the TV to connect to the Pro:Centric server and/or if the Pro:Centric
server is not yet installed, you may expedite the setup process by entering this data manually.
Continue with the “Manual Pro:Centric Configuration” subsection on the following page.
16
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EZ-Manager Wizard (Cont.)
Automated Pro:Centric Configuration
Note: If the server is not yet configured on the system, use the
manual configuration option to configure the Pro:Centric operation.
Z
EZ-Manager Wizard
1
2 3
Once the Pro:Centric data channel is found (a Pro:Centric
Server Was Found screen will be displayed) and the Pro:Centric
Application Mode is determined, the wizard will advance to the
Processing the Pro:Centric Configuration screen, which shows the
progress of the data downloads (see example at right). Note that
some steps may require a few minutes.
If the process is successful, no further user interaction is required,
though, in some instances, where the option (for example “Next”)
is available, you may manually move forward to subsequent steps
within the wizard to speed up the process.
Pro:Centric Server was found...
It may take 2 second(s).
The Pro:Centric data channel was found!! (Data Channel: 75, Mode: GEM)
The Download window will open in 2 second(s). You may wait or select ‘Next’.
Otherwise, if you select ‘Exit’, the Pro:Centric server settings can be retained
and used during the next download by selecting ‘Save & Exit’ in the Exit window.
Status : Tuning channel 75
The Pro:Centric data channel is found!!
(Data Channel: 75, Mode: GEM)
Back
Next
Exit
EZ-Manager Wizard
1
2
3 4
Processing the Pro:Centric Configuration...
Downloading the maintenance files takes several minutes.
Please wait...
Note: If, after completing the search, the TV is unable to find the
Pro:Centric data channel (while the Searching for Pro:Centric
Server screen is on display), the wizard will stop and show a
Diagnostics screen that enables you to manually return to the
previous screen (to reinitiate the configuration) or exit the wizard.
When the Pro:Centric Configuration is complete, an EZ-Manager
Configuration Complete screen is displayed, and after 10 seconds,
the wizard exits, and the TV turns OFF.
4
20%
Retrieving files from data channel 75
Application files
Maintenance files
GEM app downloaded
In progress...
– Updating Configuration File
Warning - Do not remove AC power or the signal cables during these steps
EZ-Manager Wizard
1
2
3
4
Note: With the EZ-Manager Configuration Complete screen on
display, you can also manually turn off or reboot the TV. If desired,
select Turn Off or Reboot, respectively, and then press OK on the
Installer Remote.
EZ-Manager Configuration Complete
The TV will turn off in 3 second(s).
Installed Components
Pro:Centric Application
Maintenance Files
Manual Pro:Centric Configuration
GEM application downloaded
LV570M_Config.tlx
Turn Off
Reboot
1. With the Searching for Pro:Centric Server screen on display,
use the Left/Right arrow keys on the Installer Remote to
select Manual Pro:Centric at the bottom right of the screen,
and then press OK.
In the Pro:Centric Manual Configuration screen (see example
at right), you will be able to configure the appropriate
Pro:Centric settings in the TV. Use the Up/Down arrow keys
on the Installer Remote to navigate between fields.
2. In the Pro:Centric Mode field, use the Left/Right arrow keys to
select the appropriate Pro:Centric Application Mode—FLASH,
GEM, or Configuration Only.
Note: For remote management only, select Configuration
Only. The TV will search for TV E-Z Installation data downloads; however, Pro:Centric application data will not be
downloaded, i.e., Installer Menu item 098 PRO:CENTRIC
will be set to 0.
EZ-Manager Wizard
1
2 3
4
Pro:Centric Manual Configuration
Pro:Centric Mode
<
Data Channel
GEM
>
1
Signal Strength
Signal Quality
0%
0%
No signal
Back
Exit
Next
(Continued on next page)
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17
EZ-Manager Wizard (Cont.)
(Continued from previous page)
3. In the Data Channel field, either key in or use the Left/Right arrow keys to select the RF
channel number that will be used by the Pro:Centric server as its data channel. The Data
Channel value can be set from 1 to 135. *
4. Once all fields are completed as required, you have two options:
• To save the data entered and exit the wizard, use the arrow keys to select Exit and then press
OK. In the subsequent pop-up confirmation window, select Save and Exit, and then press
OK once more. The Pro:Centric application and/or E-Z Installation data will be downloaded to
the TV at a later time. This option is useful, in particular, if the Pro:Centric server has not yet
been configured.
!
Are you sure you want to exit the wizard?
If you select ‘OK’ now, your settings will be lost
and you will exit the EZ-Manager Wizard.
This window will close and you will be returned to
the previous page automatically in 2 seconds.
Save and Exit
OK
Cancel
• To initiate a real-time download of Pro:Centric application and/or E-Z Installation data, use the
arrow keys to select Next, and then press OK.
Note: Pro:Centric server data must be present on the RF channel selected as the TV’s Data
Channel in order for you to select “Next” (you will see a “data channel found” message below
the Signal Quality indicator).
If you opt to initiate a real-time download in the last step, the EZ-Manager Wizard will proceed
with the Pro:Centric application and/or E-Z Installation data downloads (see Processing the
Pro:Centric Configuration screen example on previous page). When the Pro:Centric configuration
is complete, an EZ-Manager Configuration Complete screen (see example on previous page) is
displayed, and after 10 seconds, the wizard exits, and the TV turns OFF.
Note: With the EZ-Manager Configuration Complete screen on display, you also have the option
to manually turn off or reboot the TV. If desired, select Turn Off or Reboot, respectively, and then
press OK on the Installer Remote.
USB Configuration
TV Manager / USB download options enable you to download configuration or software files
individually from a USB memory device to the TV. You can also use the Ez Download utility available
from the menu to select one of each type of file to be downloaded at one time using one process.
Each of the USB download functions requires that you have the appropriate file(s) loaded on a
USB memory device. If you wish to perform a software update or download a splash screen
image, the software/image file(s) must be stored in a folder named “LG_DTV” in the root directory
of the USB device. Clone/Configuration (.tlx) files should simply be stored in the root directory of
the USB device.
The procedure below assumes that the desired file(s) is/are already loaded onto the USB device.
For further information on TV Manager / USB download options and file requirements, and/or for
information on creating Clone/Configuration (.tlx) files, refer to the appropriate section(s) in this
document.
* PCS150R and later Pro:Centric servers do not support HRC or IRC cable channel frequencies.
18
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EZ-Manager Wizard (Cont.)
Before You Begin
• If you intend to use the Zoning feature on this TV, make sure to assign the appropriate TV
Zone # in the EZ-Manager’s Zone, Label, and Room Number screen BEFORE continuing with
USB Configuration. See “TV Configuration Options” on page 14 for further information.
• Ensure the USB device to be used has been formatted with FAT format.
• When creating files to be downloaded, avoid using special characters (?, &, @, etc.) in filenames.
• Refer to “Ez Download Utility” on pages 26 to 28 for further information on the Ez Download utility.
• Refer to “Custom Master TV Setup” on pages 41 to 43 for information on creating a Clone (.tlx)
file, and/or refer to “Creating an FTG Configuration File” on pages 48 to 49 for information on
creating an FTG Configuration (.tlx) file for FTG Mode via CPU configuration.
• See Reference section, “Downloading a Splash Screen Image using a USB Memory Device,”
for splash screen image guidelines.
• See Reference section, “Updating TV/PTC Software using a USB Memory Device,” for further
information on software updates.
USB Configuration via EZ-Manager Wizard
With either the TV Configuration Options or the Zone, Label, and Room Number screen on display,
proceed as follows to configure the TV using the USB memory device.
1. Insert the USB memory device that contains the appropriate file(s) into the TV’s USB port.
2.Use the arrow keys on the Installer Remote to select USB Configuration, and then press OK.
You will be redirected to the TV Manager / USB download options.
TV Manager
USB
Diagnostics
Ez Download
Note: You can press on the Installer Remote at
any time to return to the EZ-Manager Wizard.
Logo Image Download
Update TV Software
Update PTC Software
Import Clone File
CC
Previous
OK
3. Select the appropriate option from the TV Manager, and initiate the desired download(s).
Update progress will be displayed on the screen. Do NOT remove the USB device while
updates are in progress. When the update process is complete, the TV will reboot. Upon
restart, depending on the type of update(s) completed, either the EZ-Manager TV Configuration
Options screen will be redisplayed (software and/or splash screen image updates only) or
the TV will tune according to the Start Channel setting in the Installer Menu (TV configured with
Clone/Configuration file).
Note: If the TV Configuration Options screen is redisplayed (software and/or splash screen
image updates only), you can either proceed with configuration via the EZ-Manager Wizard or
exit the EZ-Manager Wizard, as required.
4. Remove the USB memory device, and verify that the appropriate configuration/update(s) is/
are resident on the TV.
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19
Express Script
Initiate the Express Script
Note: The Express Script configures the TV for FTG Mode via CPU operation with Hospital
Mode features. This means that while the TV is functioning in FTG Mode, Hospital Mode is enabled
(i.e., Installer Menu item 027 HOSPITAL MODE is not set to 0). In addition, you can create custom
channel lineups for Channel Banks 1 to 4.
Note: While the Express Script enables you to set up TVs individually in lieu of cloning, you can
also use the resulting Express Script TV Setup for cloning purposes, if desired. However, note that
TV setup menu customization via the Express Script is limited to Channel Menu options.
After you select the “Express Script” option from the First Use Wizard Welcome screen, an Express
Script Welcome screen provides a brief introduction to the Express Script.
Express Script
Welcome to LG’s Express Script
•Use the Express Script to configure the TV for Free-To-Guest (FTG) via CPU operation
(including pillow speaker setup). If a Pro:Centric server is installed, the Express Script also
enables you to configure the Pro:Centric settings on the TV.
Select ‘Next’ to continue.
•If you do not wish to use the the Express Script to configure this TV, you may exit the wizard.
Select ‘Exit’ to quit.
Next
Exit
OK
PTC: V#.##.### CPU: V##.##.##.## ASIC: D279
From the Express Script Welcome screen, you have the following options:
• To proceed with the Express Script, use the Left/Right arrow keys on the Installer Remote to
select Next. Then, press OK on the Installer Remote.
Note: Select this option even if you only intend to configure Pro:Centric settings on this TV.
After you configure the Pro:Centric settings, you will have the option to exit without completing
the remainder of the wizard, if desired.
• To exit the Express Script without completing any configuration, use the Up/Down arrow keys
on the Installer Remote to select Exit, and then press OK. In the confirmation pop-up window,
select OK, and then press OK once more on the Installer Remote.
Configure Pro:Centric Settings
The next screen enables you to set up the Pro:Centric feature of the TV.
Express Script
Pro:Centric Configuration
Data Channel
Pro:Centric Mode
Done
PTC: V#.##.### CPU: V##.##.##.## ASIC: D279
Auto Search
Configuration Only
Next
OK CC
Exit
(Continued on next page)
20
206-4320
Express Script (Cont.)
(Continued from previous page)
By default, the Data Channel is configured for Auto Search, which enables the TV’s Data Channel
Auto Search feature to set the Data Channel value. See item 119 DATA CHANNEL description
on page 40 for further information on the Data Channel Auto Search feature.
The Pro:Centric Application Mode default setting is “Configuration Only,” which enables remote
management only. That is, the TV will search for TV E-Z Installation data downloads; however,
Pro:Centric application data will not be downloaded, i.e., Installer Menu item 098 PRO:CENTRIC
will be set to 0.
If you wish to proceed with the wizard without changing the default values for the Pro:Centric
settings, you can simply select Next and press OK on the Installer Remote. Or, if you wish to exit
the wizard while retaining the default values for Pro:Centric settings, use the arrow keys on the
Installer Remote to select Done, and then press OK.
If you already know the Pro:Centric settings that need to be configured in order for the TV to
connect to the Pro:Centric server and/or if the Pro:Centric server is not yet installed, follow the
procedure below to expedite the setup process. Use the Up/Down arrow keys on the Installer
Remote to navigate between the fields.
Note: If you wish to disable the Pro:Centric feature of the TV, select the Data Channel field, and
then use the Left/Right arrow keys on the Installer Remote to select Disabled. From here, you
may opt to proceed with the wizard (select Next) or save this setting and exit the wizard (select
Done). See also step 3 below.
1. In the Data Channel field, either key in or use the Left/Right arrow keys to select the RF channel
number that will be used by the Pro:Centric server as its data channel. The Data Channel value
can be set from 1 to 135. *
2. In the Pro:Centric Mode field, use the Left/Right arrow keys on the Installer Remote to select
the appropriate Pro:Centric Application Mode—GEM, FLASH, or Configuration Only.
Note: For remote management only, select Configuration Only. The TV will search for TV E-Z
Installation data downloads; however, Pro:Centric application data will not be downloaded, i.e.,
Installer Menu item 098 PRO:CENTRIC will be set to 0.
3. Once all fields are completed as required, you have two options:
• To proceed with TV configuration via the Express Script, select Next and press OK on the
Installer Remote. Continue to “Complete the TV Configuration” below.
• To save the data entered and exit the Express Script, select Done and press OK on the
Installer Remote. Remember, however, that if you do not complete the Express Script,
pillow speaker functionality will not be enabled unless you set Installer Menu item 027
HOSPITAL MODE appropriately. See the “Installer Menu” section of this document for further
information.
Complete the TV Configuration
The following procedure describes the remaining steps in the Express Script. You can select the
“Back” button, where available, to check previous settings, as necessary.
(Continued on next page)
* PCS150R and later Pro:Centric servers do not support HRC or IRC cable channel frequencies.
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21
Express Script (Cont.)
(Continued from previous page)
The following procedure describes the remaining steps in the
Express Script. You can select the “Back” button, where available, to
chek previous settings, as necessary. Typically, if you do not modify
the default settings, the “Next” button is automatically selected when
you proceed forward within the Express Script. Where appropriate,
you can simply press OK on the Installer Remote to proceed to the
next step if the default value(s) for the TV parameter(s) in question
are applicable for your installation.
Note: If you choose to exit the Express Script from this
point on, any settings made will not be retained.
1. Select the tuning band.
Use the Up/Down arrow keys on the Installer Remote to select
the tuning band field, and then use the Left/Right arrow keys to
select the appropriate tuning band option: Cable Standard
(default), Cable HRC, Cable IRC, or Air. When you have made
your selection, use the arrow keys to select Next, and then press
OK.
2. Enable/disable Aux inputs.
If you simply select Next and press OK in this step, default
values will be used, i.e., all Aux inputs will be enabled. To disable
one or more of the TV’s Aux inputs, use the Up/Down arrow keys
on the Installer Remote to select Enable/Disable Aux Inputs,
and then press OK. Aux input options will be displayed in a pop-up
window, and you can use the arrow keys to select the input(s)
to enable or disable. When you are finished, press OK on the
Installer Remote. Then, continue with step 3.
Enabled Aux inputs are included in the channel lineup. If an Aux
input will not be used, it is typically advisable to disable it, though
you may also simply delete it from the channel lineup in step 6,
if you want to leave it enabled in the Installer Menu.
Express Script
1
► 2 ► 3 ► 4 ► 5 ► 6 ► 7 ► 8
Step 1. Tuning Band
Which tuning band would you like to use?
Cable Standard
Next
Back
OK CC
PTC: V#.##.### CPU: V##.##.##.## ASIC: D279
Express Script
1 ►
2
Exit
► 3 ► 4 ► 5 ► 6 ► 7 ► 8
Step 2. Aux Inputs
Would you like to disable any Aux inputs?
Enable/Disable Aux Inputs
Back
PTC: V#.##.### CPU: V##.##.##.## ASIC: D279
Next
OK CC
Exit
Note: After the TV setup is complete (see step 8), the only way
to add or remove Aux inputs to/from the FTG Channel Map, is to
edit the FTG Channel Map using the FTG Channel Map Editor
in the FTG File Manager. Refer to the Free-To-Guest (FTG) File
Manager User Guide for further information.
Note: Disabled Aux inputs are not included in the channel lineup.
However, if you wish to enable a disabled Aux input in the future,
you may do so by changing the applicable Installer Menu settings
(see Installer Menu information in this document). See also note
above.
(Continued on next page)
22
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Express Script (Cont.)
(Continued from previous page)
3. Select the speaker configuration.
In this screen you will be able to select the speaker configuration
for the TV. This selection sets Installer Menu item 027 HOSPITAL
MODE, which also means that when the Express Script is
complete, the TV will be operating in FTG Mode via CPU with
Hospital Mode features enabled. See item 027 description on
page 36 for further information.
Use the Up/Down arrow keys on the Installer Remote to select
the speaker configuration field, and then use the Left/Right arrow
keys to select the appropriate speaker: Pillow Only (default), TV
Only, or Pillow & TV. When you have made your selection, use
the arrow keys to select Next, and then press OK.
4. Select the pillow speaker code/voltage.
If using a Pro:Centric pillow speaker (LG IR codes) or a pillow
speaker with Zenith IR codes, you can simply select Next and
press OK on the Installer Remote to accept the Zenith pillow
speaker code default.
Otherwise, use the Up/Down arrow keys on the Installer Remote to
select the pillow speaker code field, and use the Left/Right arrow
keys to select the appropriate option. When you have made your
selection, use the arrow keys to select Next, and then press OK.
5. Run Auto Tuning.
This step gives you the option to initiate an automated channel
scan that will search for all available digital and analog channels.
Select Run Auto Tuning and press OK on the Installer Remote
to start the channel scan.
Note: You MUST select Run Auto Tuning and press
OK in order to run the channel scan. If you move on to
the next step without running Auto Tuning, there will
be no digital or analog channels in the channel lineup.
In this case, upon completion of the Express Script,
the only channels in the resulting FTG Channel Map
will be any enabled Aux inputs.
Express Script
1 ► 2 ►
3
► 4 ► 5 ► 6 ► 7 ► 8
Step 3. Speaker Selection
Which speaker configuration would you like to use?
Pillow Only
Next
Back
OK CC
PTC: V#.##.### CPU: V##.##.##.## ASIC: D279
Express Script
1 ► 2 ► 3 ►
4
Exit
► 5 ► 6 ► 7 ► 8
Step 4. Pillow Speaker
Which brand pillow speaker code/voltage will
you be using?
Zenith (+12v)
Next
Back
OK CC
PTC: V#.##.### CPU: V##.##.##.## ASIC: D279
Express Script
1 ► 2 ► 3 ► 4 ►
5
Exit
► 6 ► 7 ► 8
Step 5. Channel Tuning
Would you like to scan for available channels?
You MUST select ‘Run Auto Tuning’ and press ‘OK’ in order to scan for channels. If you proceed
to the next step without running Auto Tuning, there will be no digital or analog channels in the
channel lineup.
Run Auto Tuning
Back
PTC: V#.##.### CPU: V##.##.##.## ASIC: D279
Next
OK CC
Exit
Auto Tuning progress will be shown in a new pop-up window. The
scan typically takes a few minutes. When the channel scan is
complete, press OK on the Installer Remote to close the pop-up
window. Then, continue with step 6.
Note: If you do not want to run Auto Tuning, use the arrow keys
on the Installer Remote to select Next and press OK.
(Continued on next page)
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23
Express Script (Cont.)
(Continued from previous page)
Select Edit Channel Lineup and press OK on the Installer
Remote to edit the channel lineup. Channel edit options will be
displayed in a pop-up window (see example at right). Use the Up/
Down arrow keys to navigate between fields.
• Input & CH: Edit the channel lineup, as necessary. Use the
Left/Right arrow keys on the Installer Remote to select channels
(including Aux inputs), and press OK to delete (or re-add)
channels per the installation site requirements.
Note: When a channel is active in the channel lineup (i.e.,
added), all additional fields in this screen are selectable/
available. If a channel is deleted, all other fields in this screen
become inaccessible (grayed out).
6
► 7 ► 8
Would you like to edit the channel lineup?
Edit Channel Lineup
Next
Back
OK CC
PTC: V#.##.### CPU: V##.##.##.## ASIC: D279
Express Script
1 ► 2 ► 3 ► 4 ► 5 ►
6
Exit
► 7 ► 8
Step 6. Edit the Channel Lineup
Searched CH: 135 / Enabled Aux: 3 / Added CH: 128 / Added Aux: 3
You can add up to 600 channels (Aux added as analog).
Would you like *to
edit the channel lineup?
• Input & CH
• Icon
DIGITAL 2-1
►
Edit Channel Lineup
No Logo
You can also use numeric keys
to direct enter Icon
Next
number (0–212)
Back
PTC: V#.##.### CPU: V##.##.##.## ASIC: D279
• Label
Keypad
• Bank
OK CC
Exit
NORMAL
1
ADDED
2
ADDED
3
ADDED
4
ADDED
Add/Delete
►
• Icon: This field enables you to select the appropriate trademark/
icon for each channel’s Channel-Time on-screen display. If
known, you can direct enter the icon number using the number
keys on the Installer Remote. Otherwise, use the Left/Right arrow
keys on the Installer Remote to select the desired logo. Icons
are available for familiar channels, such as ABC, CBS, NBC,
etc. Identifiable icons should enable the end user to readily know
what common networks are available.
1 ► 2 ► 3 ► 4 ► 5 ►
Step 6. Edit the Channel Lineup
►
Note: If, for any reason, you elect to re-run Auto
Tuning after customizing channels in this screen, your
current custom channel settings will be lost, and you
will need to replicate the desired customization.
Express Script
►
6. Edit the channel lineup.
This option enables you to customize the channel lineup, add
channel labels and icons, etc., before the channel lineup is used
to create an FTG Channel Map in step 8. You can also set up
channel banks in this step.
Move MENU Exit
Note: The total number of channels found
(“Searched”) during Auto Tuning is indicated
at the top of the pop-up window.
• Label: Press OK to display the pop-up virtual alphanumeric
keypad, and add a custom text label for each channel/Aux input
(up to 17 characters), as desired. Added custom labels will be
displayed above the Label/Keypad field for each channel, as
applicable.
• Bank: All channels found during Auto Tuning, as well as all
enabled Aux inputs, automatically are added to and active in
all four channel banks. Use the arrow keys to define channel
banks, as desired. See “Channel Banks Overview” on the
following page for further information.
When you are finished, press MENU to close the pop-up window.
Use the arrow keys to select Next, and then press OK.
(Continued on next page)
24
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Express Script (Cont.)
(Continued from previous page)
7. Select the channel tuning/channel banner display format.
If logical channel tuning (default) is appropriate for the installation
site, you can simply select Next and press OK. Otherwise, use the
Up/Down arrow keys on the Installer Remote to select the channel
tuning/channer banner field, and then use the Left/Right arrow
keys on the Installer Remote to select “Physical” for the channel
tuning/channel banner display format. When you have made your
selection, use the arrow keys to select Next, and then press OK.
8.Completion.
As the final step of the Express Script, the TV saves your settings
and uses the channel/Aux input lineup to create an FTG Channel
Map before configuring the TV for FTG Mode via CPU (see also
notes below). When you are ready to proceed, select Finish, and
then press OK.
Configuration progress will be shown at the bottom of the screen.
When this step is complete, the Express Script exits, and the TV
tunes to the first channel in the FTG Channel Map. Also when the
Express Script is complete, the TV is set for Channel Bank 1. If
required, you can set up/modify channel banks at a later time using
LG’s FTG File Manager. See “Channel Banks Overview” below for
further information.
Express Script
1 ► 2 ► 3 ► 4 ► 5 ► 6 ►
7
► 8
Step 7. Channel Tuning/Channel Banner Display
Which channel tuning/channel banner display
format would you like to use?
Logical
Back
Next
OK CC
PTC: V#.##.### CPU: V##.##.##.## ASIC: D279
Express Script
Exit
1 ► 2 ► 3 ► 4 ► 5 ► 6 ► 7 ►
8
Step 8. Complete the Express Script
This step uses the auto-tuned/edited channel lineup to create an FTG Channel Map and
configure the TV’s CPU for FTG operation.
If you did not run Auto Tuning, no digital or analog channels will be included in the FTG
Channel Map upon completion of this step. In this case, only the Aux inputs from the
channel lineup will be included in the FTG Channel Map.
Select ‘Finish’ to complete the Express Script.
Saving data… 0%
Back
PTC: V#.##.### CPU: V##.##.##.## ASIC: D279
Finish
OK CC
Exit
Note: If desired, the TV Setup created from the Express Script may
also be saved to a USB memory device and used for cloning purposes
(see “Cloning Procedures” on pages 44 to 47 for further information).
Note: Aux inputs (if enabled) will appear between the highest analog
and lowest digital channel number in the FTG Channel Map when
Channel Up/Down is used on the Installer Remote.
Note: If you did not run Auto Tuning and all Aux inputs are disabled,
an FTG Channel Map will NOT be created and the TV will not be
configured for FTG Mode via CPU.
Channel Banks Overview
Channel Banks enable institution administrators to create tiered channel programming on patient
in-room TVs. Each channel bank may offer a custom channel lineup for a pre-determined fee.
The Express Script enables you to configure four channel banks (1, 2, 3, and 4) for the channel
lineup (see step 6 of procedure above). The top tier generally contains the most programming
(premium, etc.), 2nd tier = lesser programming, 3rd tier = basic programming, etc. It is also
possible to create an Inactive TV display with Channel Bank 4, so that an “Inactive TV Call
Attendant” message appears when the TV is turned ON. In this case, an administrator can then
select another channel bank on the patient’s in-room TV depending on the programming tier
requested by the patient.
All channels found during Auto Tuning, as well as all enabled Aux inputs, automatically are
added to and active in all four channel banks. See “Channel Attributes and Channel Bank
Allocation” below for further information.
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25
Express Script (Cont.)
If you would like to modify channel banks after completing the Express Script (or after enabling
Hospital Mode by setting Installer Menu item 027 accordingly), you can save (export) the FTG
Channel Map to a USB memory device and then use the FTG Channel Map Editor in the FTG
File Manager to make the required changes (see also “Updating Channel Attributes and/or Channel
Bank Allocation” below).
Channel Attributes and Channel Bank Allocation
Three attributes are available for each channel: Encrypted, OSD, and Blank Video. When the TV
creates an FTG Channel Map upon completion of the Express Script, the OSD attribute (displays
the channel number, label, and icon) is automatically assigned to all channels, and the Encrypted
attribute is assigned to each Pro:Idiom encrypted channel detected during the channel scan. The
Blank Video attribute is not assigned automatically to any channels; however, in step 6 of the
Express Script, you have the option to assign the Blank Video (i.e., “BLANK”) attribute to channels,
as required. When you assign the BLANK attribute to a channel (as opposed to the default
“NORMAL” setting), this means that the channel audio will be audible; however, its video will be
black (no picture). The NORMAL or BLANK attribute applies to the channel regardless of channel
bank allocation.
Once you have set a channel’s NORMAL/BLANK attribute, determine the channel bank allocation
for each of the four available channel banks: ADDED or DELETED. When DELETED, the channel
will not appear in the channel lineup of the currently selected channel bank.
Selecting a Channel Bank
To select a channel bank, press CH. BANK on the Installer Remote. The first time you press the
CH. BANK key, the TV display will show the currently active channel bank (default = Channel Bank
1). Each successive CH. BANK key press selects channel banks numerically, i.e., from Channel
Bank 1 to Channel Bank 4. Press CH. BANK repeatedly until the desired channel bank is selected.
Updating Channel Attributes and/or Channel Bank Allocation
If you would like to modify channel attributes and/or channel bank allocation and/or update the
FTG Channel Map in general, you can save (export) the FTG Channel Map to a USB memory
device (see “Exporting a Clone File” on pages 44 to 45) and then use the FTG Channel
Map Editor in the FTG File Manager to make the required changes. In the FTG Channel Map
Editor, Zones 1 to 4 are used to create custom channel lineups for Channel Banks 1 to 4. A
checked Zone Restriction (1 to 4) checkbox means that the selected channel is “deleted” from
the same numbered channel bank. Refer to the “FTG Channel Map Editor” overview on page
52 and also the Free-To-Guest (FTG) File Manager User Guide for further information. FTG
File Manager software is available at: www.lg.com/us/business/display-solutions/ftg.
Inactive TV Setup
To create an inactive TV display on Channel Bank 4, you need to modify the channel bank
allocation for each channel in Channel Bank 4 to DELETED. You can do this in the Express
Script, or you can use the FTG Channel Map Editor in the FTG File Manager as indicated above.
When the TV is turned ON by the patient, an “Inactive TV Call Attendant” message will appear on
the screen, and after a few moments the TV will turn itself OFF. This will prompt the patient to
arrange for an available programming package on Channel Bank 1, 2, or 3. Using the Installer
Remote, the administrator can select Channel Bank 1, 2, or 3 depending on the entertainment
programming tier selected by the patient. When the patient leaves the hospital, the administrator
can then select Channel Bank 4 to reinstate the “Inactive TV” message.
26
206-4320
Ez Download Utility
The Ez Download utility, available from the TV Manager, enables you to select multiple files at one
time from the files loaded on a USB memory device. You may use this utility to download any one
or all of the following to a TV:
• One Clone or FTG Configuration (.tlx) file
• One TV CPU software update
• One PTC software update
• One splash screen image
Before You Begin
• Ensure the USB device has been formatted with FAT format.
• Software update and splash screen image files must be stored in a folder named “LG_DTV” in
the root directory of the USB memory device. Clone/Configuration (.tlx) files should simply be
stored in the root directory of the USB device.
• If you have initiated the EZ-Manager Wizard, you can use the wizard’s “USB Configuration”
option to access the Ez Download utility, if desired (see “TV Configuration Options” and/or “USB
Configuration” on pages 14 and 18, respectively, as necessary).
• If the TV is currently in Pass-through Mode and you intend to use the TV Zoning feature for
location-specific configuration purposes, make sure to assign the appropriate TV Zone # in the
TV when directed to do so in the procedure below.
• When creating files to be downloaded, avoid using special characters (?, &, @, etc.) in filenames.
• Refer to “Custom Master TV Setup” on pages 41 to 43 for information on creating a Clone (.tlx)
file, and/or refer to “Creating an FTG Configuration File” on pages 48 to 49 for information on
creating an FTG Configuration (.tlx) file for FTG Mode via CPU configuration.
• See Reference section, “Downloading a Splash Screen Image using a USB Memory Device,” for
splash screen image guidelines.
• See Reference section, “Updating TV/PTC Software using a USB Memory Device,” for further
information on software updates.
Caution: Do not unplug the TV power cord or remove the USB memory device
during a data download, as doing so may cause the TV to malfunction or harm the
USB device, respectively.
Accessing and Using the Ez Download Utility
1. If it is not ON already, turn ON the TV.
2. The next step depends on whether the LG First Use Wizard appears on the screen when you
turn ON the TV:
• If the wizard is displayed, you can access the Ez Download utility via the EZ-Manager Wizard,
as indicated above (see “Before You Begin”). However, to continue with this procedure and
access the Ez Download utility from the TV menus, exit the First Use Wizard. Then, continue
with step 3.
• If the wizard is not displayed, go directly to step 3.
(Continued on next page)
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27
Ez Download Utility (Cont.)
(Continued from previous page)
3. If the TV is currently in Pass-through Mode, you would like to transfer
(import) a “.tlx” file to the TV via the Ez Download utility, and you intend
to use the TV Zoning feature, assign the appropriate TV Zone # in the
TV at this time. See Reference section, “Using the TV Zoning Feature,”
for further information.
Note: In order for the proper location-specific TV Zone
profile data to be applied, the Zone designation must be
assigned in the Target TV(s) BEFORE you continue with
the Ez Download utility.
4. Insert the USB memory device with the appropriate file(s) into the TV’s
USB port.
5. To access the TV Manager from the TV menus:
• Press MENU on the Installer Remote to display the TV setup menus
(TV is in Pass-through Mode) or the Function Menu (TV is not in
Pass-through Mode).
TV Manager
USB
Diagnostics
• Use the arrow navigation keys to select/highlight either the Option
menu icon from the TV setup menus or the Lock menu icon from the
Function Menu. Then, press the number “7” key a total of seven times.
Note: Press on the Installer Remote, as necessary, to exit the Ez
Download utility and/or the TV Manager. If you accessed the TV
Manager via the EZ-Manager Wizard, you will be returned to the last
screen on display before you selected the “USB Configuration” option.
If you accessed the TV Manager via the TV menus, you will be returned
to program viewing.
7. To select or de-select a file, respectively, use the Up/Down arrow keys
on the Installer Remote to highlight the filename, and press OK to add
or remove the checkmark at the left of the filename.
Note: The utility will only allow you to select one of each file type for
downloading. For example, if there are two TLX files in the Ez Download
list, you can only select one or the other of those two files.
Note: After the Ez Download utility is run, a file is automatically created
and stored on the USB device that was used. The file, which will have
a “.dzm” extension, maintains a history of the file(s) previously used
with the Ez Download utility. The next time(s) you use this USB device
with the Ez Download utility, the file(s) selected for the last download
will be pre-selected for the current download, thus facilitating the process
of configuring additional TVs of this model using the same USB device.
28
Logo Image Download
Update TV Software
Update PTC Software
Import Clone File
6. With the TV Manager / USB download options on display, use the Up/
Down arrow keys to select Ez Download, and then press OK.
The Ez Download utility screen contains a listing of the CPU (EPK),
PTC, and LOGO (splash screen image) files stored in the LG_DTV
folder and the TLX (Clone/Configuration) files stored in the root directory
on the USB device.
Ez Download
CC
Previous
OK
Note: TV Manager / Diagnostics
is for service use only.
Ez Download
[TLX] xxLV570M-UA00001.TLX
[LOGO] Splash Image 1920 X 1080
[ TV Software Version ]
Current : ##.##.##.## (CPU)
#.##.### (PTC)
EPK : ##.##.##.##
[ Forced Update Option ]
SPI Boot
LG Boot Logo
[EPK] xxLV570M_CPU_SW.epk
Apply
CC
Previous
OK
Updating EPK File... 50 %
Do not remove the USB from the port! Do not unplug!
xxLV570M-UA00001.tlx
Splash Image 1920 x 1080.jpg
xxLV570M_CPU_SW.epk
(Continued on next page)
206-4320
Ez Download Utility (Cont.)
(Continued from previous page)
8. The fields at the right of the screen will change depending on the currently highlighted file.
Select the appropriate option(s) for each file, as applicable.
• For software and splash screen image files: The fields at the right of the screen show the TV
software versions and any available Forced Update options. Do not select any Forced Update
options unless you have been specifically instructed to do so or have previous experience with
Expert Software Updates.
• For Clone/Configuration (.tlx) files: If an FTG Channel Map is included in the selected Clone/
Configuration (.tlx) file, a Channel Tuning / Channel Banner Display field at the right of the
screen enables you to choose the format for the channel tuning/banner display. Press the
green
button on the Installer Remote to select Logical tuning, or press the yellow
button on the Installer Remote to select Physical tuning. A checkmark will appear at the left
of the selected option. Logical tuning is selected by default.
Note: If the selected “.tlx” file does not include an FTG Channel Map, the message, “No
Channel Map in TLX file,” will be displayed at the right of the screen.
9. When you are ready to continue, use the arrow keys on the Installer Remote to select Apply,
and then press OK.
Update progress will be shown in a new window. Do NOT remove the USB device while
updates are in progress. When the Ez Download process is complete, an overview of the
results will briefly be displayed and then, the TV will reboot.
10.Remove the USB memory device, and verify that the appropriate configuration/update(s) is/are
resident on the TV.
Note: If you updated the TV configuration with a Clone/Configuration file, upon restart, the TV
tunes according to the Start Channel setting in the Installer Menu. If a Start Channel is specified,
the TV will tune to that channel, though in the case of FTG Mode via CPU configuration, a channel
banner will only be displayed if the Start Channel is included in the FTG Channel Map (depending
on your selection in step 8, the channel banner will display either the Start Channel’s logical
channel number or physical RF channel number). Otherwise, the TV will either return to the last
channel tuned (TV in Pass-through Mode) or tune to the first channel in the FTG Channel Map
(TV in FTG Mode via CPU). In the latter case, remember that the channels in the FTG Channel
Map are always arranged in logical order, regardless of your selection in step 8.
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29
Installer Menu
Use the Installer Menu to set up, change, or view operational settings. This section describes how
to access, use, and exit the Installer Menu from the TV itself. However, you should also refer to the
Installer Menu descriptions in this document if you are configuring the TV CPU using an FTG
Configuration (.tlx) file created using LG’s FTG File Manager software or configuring the EBL locally
(.rml) or remotely (via FMA-LG102 / .fma) using the FTG Device Configuration Application software.
Refer to the table on pages 32 to 34 for brief descriptions of Installer Menu items. More detailed
descriptions follow the table listing.
Accessing the Installer Menu
1. Turn ON the TV. If the LG First Use Wizard appears on the screen when you turn ON the TV, exit the wizard.
2. Using an Installer Remote, press MENU repeatedly until the on-screen display of the TV setup
menus (if the TV is in Pass-through Mode) or the Function Menu (if the TV is not in Pass-through
Mode) no longer toggles, and then press the Installer Menu entry sequence (e.g., 9-8-7-6) + OK
to access the Installer Menu.
Note: The default Installer Menu entry sequence is “9876”; however, if Installer Menu item 000
INSTALLER SEQUENCE has been modified, the entry sequence may be one of three additional
options. See Installer Menu detailed descriptions for further information.
The Installer Menu opens with item 000 INSTALLER SEQ 000.
PTC INSTALLER MENU
xxLV570M
CPU - CTV
000 INSTALLER SEQ
000
UPN 000-000-000-000
ASIC D279
PTC V#.##.###
CPU V#.##.##.##
PTC Version
Typical Installer Menu
The Installer Menu header will vary
depending on the TV you are setting
up. In the Installer Menu footer, you
can see the current software versions
of the TV, as indicated.
CPU Version
Note: If the password (entry sequence) is not entered or registered correctly, you will see the
message “ENTER PASSWORD 0000” at the top of the screen instead of the Installer Menu
header. Once you re-enter the correct password (e.g., press 9-8-7-6 + OK), the Installer Menu will
display.
Note: If the TV is not in Pass-through Mode, the Installer Menu is accessible as read-only. Also,
the TV Zone # will be indicated in the Installer Menu header under the configuration mode indicator
described on the following page.
30
206-4320
Installer Menu (Cont.)
As part of the Installer Menu header (in all modes), two 3-character acronyms are displayed to indicate
the TV’s current configuration mode. The table below lists all possible mode identifiers for these TV
models.
Acronym
Description
CPU-CTV
Pass-through Mode with channel lineup in CPU
CPU-FTG
FTG Mode via CPU
CPU-P:C
Application Tuning Mode via CPU
EBL-FTG
FTG Mode via EBL
EBL-LNT
SONIFI PPV Mode
MPI-EXT
External MPI Control
PTC-CTV
Pass-through Mode with channel lineup in PTC
Using the Installer Menu
Refer to the table starting on the next page for an overview of the available Installer Menu items,
including their item numbers, functions, value ranges, and default values.
Installer Menu items not relevant to these TV models are not present in the Installer Menu; therefore,
some numbers are missing. For example, item 006 will not appear. In addition, items that are
dependent on other Installer Menu item settings will not be initially accessible. For example, item 046
STRT AUX SRCE will not display in the Installer Menu unless item 004 STRT CHANNEL is set to 0.
See Installer Menu detailed descriptions for further information.
Navigation within the Installer Menu
Use the Up/Down arrow keys on the Installer Remote to sequence through the available menu items,
or access an item directly by keying in the item number and then pressing MENU. For example, to
access the SLEEP TIMER option, which is item 015, press 0-1-5 + MENU.
Changing Installer Menu Settings
To change an Installer Menu item value, use the Left/Right arrow keys on the Installer Remote, or
enter a valid value directly. To save the new setting, press OK, or use the Up/Down arrow keys to
navigate to a new Installer Menu item if you have additional items to edit. Note that invalid values will
not be saved.
Exiting the Installer Menu and Activating Settings
After you have adjusted all required Installer Menu item settings, press OK once on the Installer
Remote to save your changes; then, press OK again to exit the Installer Menu. Any changes you
make will be stored in non-volatile memory.
Note: Each time you exit the Installer Menu in Pass-through Mode, all V-Chip (Parental Control)
settings in the TV are reset to their default values; that is, the Lock System, if previously enabled
from the Lock setup menu, will now be disabled, and the individual Parental Control settings will be
restored to default values.
Caution: Installer Menu settings may affect options available
from the TV setup menus or the Function Menu.
206-4320
31
Installer Menu (Cont.)
Installer Menu Items 000 through 046
Item
Function
Value Range
Default Value
Brief Description of Function
000
INSTALLER SEQ
0 – 3
0
Leave default set to 0.
001
POWER MANAGE
0 – 7
0
Selects the number of hours of inactivity allowed before the TV automatically
turns itself OFF. Set to 0 to disable power management.
002
AC ON
0 – 3
0
Set to 1 to enable TV to turn ON when AC power is applied. Set to 2 or 3 to
enable Instant ON when AC power is applied. (See detailed descriptions.)
003
BAND/AFC
0 – 3
1
Selects Tuning Band: 0=Broadcast, 1=CATV, 2=HRC, 3=IRC
004
STRT CHANNEL
0 – 127, 255
255
Channel tuned when TV is turned ON. (Set to 255 to tune to channel
tuned before TV turned OFF.)
005
CHAN LOCK
0/1
0
If set to 1, cannot tune from current channel.
007
STRT VOLUME
0 – 63, 255
255
Volume level when TV is turned ON. (Set to 255 to use volume level
before TV turned OFF.)
008
MIN VOLUME
0 – 63
0
Sets minimum allowable volume setting.
009
MAX VOLUME
0 – 63
63
Sets maximum allowable volume setting.
010
MUTE DISABLE
0/1
0
Set to 1 to disable Mute Function.
1
If set to 1, joystick button menu navigation functions on display panel
are not available.
011
32
KEY DEFEAT
0/1
012
IR BANKS EN.
0/1
0
Set to 1 to enable TV to respond to bank discrete IR codes.
013
SCAN MODE
0/1
1
Set to 1 to allow Channel Up/Down to turn ON TV. (See detailed descriptions.)
Set to 1 to use the Start Channel for the Channel Map pivot point in Scan Mode.
014
STRT CH IN SM
0/1
0
015
SLEEP TIMER
0/1
1
Set to 1 to enable Sleep Timer.
016
EN. TIMER
0/1
1
Set to 1 to enable On/Off Timers.
017
ALARM
0/1
1
Set to 1 to enable Alarm.
0 – 1, 16 – 24,
64 – 65
1
Determines an additional IR code scheme to which the TV will respond.
Set to 1 to enable V-Chip (Parental Control) functions.
020
FEATURE LEVEL
021
V-CHIP
0/1
1
022
MAX BLK HRS
0 – 99
12
Sets number of V-Chip blocking hours.
023
CAPTION LOCK
0/1
0
Set to 1 to retain caption setting set before TV turned OFF.
025
FUNCTION PRE.
0/1
1
Set to 1 to allow Channel Preview/Banks Setup Menu access via CH
PREVIEW key on Installer Remote.
027
HOSPITAL MODE
0 – 162, 254
254
Set according to the speaker selection, the pillow speaker code/supply voltage,
and the hospital IR code. See detailed instructions.
028
CH. OVERIDE
0/1
1
If set to 0, users can only tune to channels that are included in the PTC
Channel Map. (See detailed descriptions.)
029
OLD OCV
0/1
0
Set to 1 to remap the PTC’s direct tune channels for Aux inputs from 13x to 9x.
030
ACK MASK
0/1
0
If set to 1, enables ACK feature of MPI.
031
POLL RATE
20 – 169
94
Selects poll rate for MPI.
032
TIMING PULSE
186 – 227
207
Sets baud rate for MPI.
035
HDMI1 ENABLE
0 – 2 1
Set to 0 to disable HDMI 1. Set to 1 (DTV Mode) or 2 (PC Mode), as
applicable, to enable HDMI 1.
039
REAR AUX EN.
0/1
1
Set to 1 to enable display panel AV input jack.
041
SIMPLINK EN
0 – 3
0
Determines the status of the SIMPLINK feature. (See detailed descriptions.)
042
AUTO INPUTS
0 – 255
0
Determines the Aux inputs for which auto-sensing is enabled. (See detailed
descriptions.)
046
STRT AUX SRCE
1, 3, 5, 255
255
Sets the starting Aux source (if item 004 STRT CHANNEL is set to 0).
206-4320
Installer Menu (Cont.)
Installer Menu Items 047 through 118
Item
Function
Value Range
Default Value
Brief Description of Function
047
AUX STATUS
0/1
0
Controls MPI status channel response for Aux inputs. Set to 1 for Aux source
to be reported as a channel number instead of Channel 0.
053
DIS. CH-TIME
0/1
0
Set to 1 to disable the TV’s native Channel-Time display.
069
EN. CH-T COL.
0/1
1
Set to 1 to enable custom color for MPI display characters.
070
FOR. CH-TIME
0 – 7
2
Chooses custom foreground color for MPI display characters.
071
BCK. CH-TIME
0 – 7
2
Chooses custom background color for MPI display characters.
073
CH NOT AVBLE
0/1
0
If set to 1 and item 028 CH. OVERIDE is set to 0, a “CHANNEL NOT
AVAILABLE” message is displayed if user attempts to direct tune a channel that
is not included in the channel lineup.
075
REVERT CH
0/1
0
If set to 1 and loss of MPI communication occurs, TV tunes to Start Channel.
077
QUICK SHUTOFF
0 – 17
0
Allows TV to be turned OFF with press and hold of pillow speaker channel
buttons. Set to 0 to disable. Set from 1 to 17 to define hold time. (See detailed
descriptions.)
078
UPN MSB
0 – 255
255
User programmable number, most significant byte.
079
UPN MSB-1
0 – 255
255
User programmable number, most significant byte - 1.
080
UPN MSB-2
0 – 255
255
User programmable number, most significant byte - 2.
081
UPN LSB
0 – 255
255
User programmable number, least significant byte.
082
CHKSM ERROR
0/1
1
Enforces rigid MPI checksum.
083
HANDSHK TIME
0 – 5
5
Relaxes MPI timing to be compatible with PC-based Windows-controlled systems.
084
PERMANENT BLK
0/1
0
Removes block hours setting for Parental Control and makes block permanent.
086
V. MUTE TIME
0 – 50
0
Use to extend the normal video mute time during channel change.
088
EN NOISE MUTE
0/1
1
(Analog channels only) If set to 1, audio is muted if no signal is present.
090
KEY LOCK
0/1
0
If set to 1, all display panel joystick/power button functions are locked. IR is
still functional.
091
HDMI2 ENABLE
0 – 2
1
Set to 0 to disable HDMI 2. Set to 1 (DTV Mode) or 2 (PC Mode), as
applicable, to enable HDMI 2.
094
SAP MENU EN
0/1
1
Set to 1 to enable SAP feature in Function Menu.
096
DEF. ASP. RATIO
0 – 4
2
Sets default aspect ratio at power up. See detailed descriptions and item 106.
097
AUDIO OUTPUT
0 – 9
7
Set as required in accordance with external audio equipment connected to the
TV. See detailed descriptions.
098
PRO:CENTRIC
0 – 2
0
Set to 0 to disable Pro:Centric operation. Set to 1 for Flash Mode. Set to 2 for
GEM (Java Application) Mode.
099
BACK LIGHTING
1 – 202, 255 *
255
Sets the level of the TV picture back lighting. (See detailed descriptions.)
102
ATSC BAND
0 – 4
4
Selects ATSC band.
103
ATSC TUNE MODE
0/1
1
Set to 1 (default) for Physical Channel scan. Set to 0 for Virtual Channel scan.
104
START MINOR CH
0 – 255
0
Selects Minor Start Channel. Set to 0 for NTSC.
To retain set aspect ratio on power cycle, set to 1. Set to 0 for default ratio on
power cycle.
106
ASP RATIO LOCK
0/1
0
107
BANNER SELECT
0/1
1
Selects the type of banner to display during channel change.
(Analog channels only) If set to 1, video mutes (blank screen) when no
signal is present.
116
VIDEO MUTE EN
0/1
0
117
FACT DEFAULT
0/1
0
Set to 1 to restore the factory default settings of all Installer Menu items.
3
Determines the powered status of the embedded b-LAN module and the GAME
CONTROL/MPI port. (See detailed descriptions.)
118
POWER SAVINGS
1, 3, 7
* 201, 202 applicable for 32/43LV570M TVs only.
206-4320
33
Installer Menu (Cont.)
Installer Menu Items 119 through 122
Item
Function
Value Range
Default Value
Brief Description of Function
119
DATA CHANNEL
0 – 135, 255
255
Set to 0 to disable. Set from 1 to 135 to match the RF channel number used by
the Pro:Centric server as its data channel. Set to 255 to use Auto Search to find
the Pro:Centric RF channel. (See detailed descriptions.)
121
UPDATE TIME HR
0 – 23, 128
128
Sets the Wake For Update hour. The value “128” is displayed as “OFF.” Directly
entering 128 turns the Wake For Update feature OFF.
122
UPDATE TIME MN
0 – 59
0
Sets the minute for Wake For Update.
Detailed Descriptions of Installer Menu Items
000 - INSTALLER SEQUENCE
Specifies entry sequence to the Installer Menu.
0 = 9876
1 = 4321
2 = 1478
3 = 3698
001 - POWER MANAGE (Power Management)
Energy saving feature. Determines the number of hours, in the
range 1 to 7, of inactivity allowed, either at the TV control panel
or from the remote, before the TV automatically turns itself OFF. If
set to 0, Power Management is disabled.
When this item is set to 2 or 3, the TV also will reboot and initiate
an update event once every 24 hours. During the update event,
the TV, as applicable, performs a Data Channel Auto Search
(item 119 set to 255) and/or checks for and downloads any
available updates from the Pro:Centric server (item 119 set from
1 to 135). The time at which this event occurs depends on the
setting of item 121 UPDATE TIME HR. See item 119 and 121
descriptions for further information. Once the update cycle is
complete, the TV completes the reboot and resumes its Muted ON
state.
002 - AC ON (AC Power Switchable)
If set to 1, this allows the TV to turn ON when AC power is
applied. Pressing the POWER button is not necessary. This is
desirable if the TV is plugged into a switched AC outlet (i.e., a
set-top box). Set to 2 or 3 to enable the Instant ON feature (see
additional information below). Set to 0 (default) for standard TV
turn ON/OFF operation.
003 - BAND/AFC (Band/Automatic Frequency Control)
There are four possible settings for this option:
0 = Broadcast
1 = CATV (default)
2 = HRC
3 = IRC
The Instant ON feature allows the TV to turn ON when AC power
is applied, but with video and audio muted (Muted ON). The TV
retains its ON status while appearing to be OFF. Pressing the
POWER button toggles Off/On the video and audio mutes, so that
the TV appears to turn ON instantly.
• If this item is set to 2, the TV will reboot and, if applicable (i.e.,
item 119 DATA CHANNEL set from 1 to 135), check for and
download any available updates from the Pro:Centric server at
every turn OFF. This setting is not recommended if the TV will be
configured with a resident application.
• If this item is set to 3, the TV will not reboot to check for and
download updates at turn OFF, with the following exception:
the first time the TV is turned OFF after this item is set to 3, the
TV will reboot and initiate an update event (Data Channel Auto
Search and/or check for and download of updates—see also
paragraph below). This setting is recommended if the TV will be
configured with a resident application. In this mode, the standard
check for and download of updates is under application control.
Refer to your site-specific documentation for further information
on configuring the TV with a resident application.
34
Note: If set to 1, the TV does not respond to ON/OFF commands
from either the remote or the display panel, and the SLEEP TIMER
is also nonfunctional.
If some channels were not found by Auto Tuning (Channel
Search), select the appropriate Band setting here, and add the
channels using the Channel Edit option in the Channel Menu.
004 - STRT CHANNEL (Start Channel)
If active, this function allows you to determine the initial Major
Start Channel number when the TV is turned ON. This feature is
useful for an in-house information channel, since the TV would
always select that channel when it is turned ON. If set to 255,
the last channel tuned before the TV was turned OFF will be the
channel tuned when the TV is turned ON again.
0 = Aux
127 = Map to Major CH 4
1 – 125 = Major CH #
255 = Last Channel
126 = Map to Major CH 3
Note: For a digital Start Channel, always remember to set item
104 to the Minor Start Channel number.
Note: 126 and 127 are mapped only in SONIFI PPV Mode.
206-4320
Installer Menu (Cont.)
005 - CHAN LOCK (Channel Lock)
Channel Lock is ideal if the system must always be on the same
channel. Changing channels with the Channel Up/Down or keypad
numbers is impossible. Channel Lock is inactive if set to 0 (default).
Generally, this feature is used in connection with item 004 STRT
CHANNEL where the Start Channel may, for example, be set to
3 or 4. If the Start Channel is 3, then the TV will remain locked on
channel 3.
NOTE: For items 007, 008, and 009
For legacy reasons, the scale used is 0 – 63. The PTC software
will translate this to the 0 – 100 scale used by the TV.
To translate a TV volume level to the Installer Menu value, use
the following formula:
Installer Value = TV Value x 63
100
Enter only the whole number (disregard fractions).
007 - STRT VOLUME (Start Volume)
This function allows the Installer to determine the initial volume
level setting when the TV is turned ON. This feature is useful for
an in-house information channel, since the TV will always select
that volume level when it is turned ON. The range of values is 0
to 63, 255. If set to 255, the last volume level before the TV was
turned OFF will be the current volume level when the TV is turned
ON again.
008 - MIN VOLUME (Minimum Volume)
This function determines the minimum volume level allowable
with the Volume (VOL) Up/Down control. In this way, for example,
someone cannot set the volume too low to hear. The value range
is from 0 to 63. The factory default is 0, which provides the full
range of volume control, if item 009 MAX VOLUME is set to 63. It
is recommended to set the same value on every TV.
Note: The minimum volume level cannot have a value setting
higher than the maximum volume level (described below).
009 - MAX VOLUME (Maximum Volume)
This function determines the maximum volume level allowable with
the Volume (VOL) Up/Down control. In this way, for example, someone cannot set the volume level high enough to disturb others. The
value range is 0 to 63, with 63 as the default, which gives the user
the full range of volume control, if item 008 MIN VOLUME is set to
0. It is recommended to set the same value on every TV.
Note: The maximum volume level cannot have a value setting
lower than the minimum volume level (described above).
010 - MUTE DISABLE
Enables or disables sound mute function. If set to 1, sound cannot
be muted. If set to 0, sound can be muted.
206-4320
011 - KEY DEFEAT
If set to 1, Key Defeat is enabled, which means that end users
cannot access or navigate within the on-screen menu(s) from the
display panel; i.e., joystick button menu navigation functions will
not be available. Set to 0 to disable Key Defeat. Note that all IR
features remain functional regardless of this setting; users can
always access the TV menus by pressing MENU on the remote.
Note: The joystick button is only available on 24/28LV570M
models. On other LV570M models, a power button at the bottom
of the display turns the TV ON or OFF.
012 - IR BANKS EN. (IR Banks Enable)
When enabled, you can direct access a particular channel bank
by inputting the discrete IR code for that bank.
Note: This item is not available in the Installer Menu when item
027 HOSPITAL MODE is set to 0.
013 - SCAN MODE
When set to 1 (default), allows TV to be turned ON when Channel
Up/Down buttons are pressed on pillow speaker. Also, TV will turn
OFF when Channel Up/Down key is used to tune above or below
Channel Map pivot point. By default, Channel Map pivot point is
between the highest and lowest channel in the Channel Map (also
see item 014 STRT CH IN SM). Set to 0 to disable.
Note: This item is only applicable when the TV is in PTC-CTV
Mode or FTG Mode via CPU.
014 - STRT CH IN SM (Start Channel in Scan Mode)
Only valid when item 013 SCAN MODE is set to 1 (enabled).
When set to 1, forces Channel Map pivot point to be between the
RF channel designated in item 004 STRT CHANNEL and next
lower channel in the Channel Map. Set to 0 to disable (default).
Note: This item is not available in the Installer Menu when item
013 SCAN MODE is set to 0.
015 - SLEEP TIMER
If set to 1, the Sleep Timer feature may be used. If set to 0, the
Sleep Timer is not available.
016 - EN. TIMER (Enable On/Off Timers)
If set to 1, the Timer function is available to the end user and
enabled continuously. Set to 0 to disable On/Off timers.
Note: The TV clock must be set in order for timers to be used.
017 - ALARM
Gives the installer the option of making the Alarm function available
to the end user. If set to 1, the Alarm function is available to the end
user. Set to 0 to disable the Alarm function.
Note: The TV clock must be set before the Alarm function will
work.
35
Installer Menu (Cont.)
020 - FEATURE LEVEL
Determines an additional IR code scheme to which the TV will
respond, allowing for the use of unique IR codes based on “bed
number” in a multi-TV single room installation. First determine the
IR mode; then select the bed number.
When Hospital Mode is enabled, channel banks are also available. Refer to “Channel Banks Overview” on page 25 for further
information.
Note: When item 027 HOSPITAL MODE is set to 0, both the
IR code that will control the TV and the speaker selection are
determined by this item (default = 1). Set this item as required to
enable Zenith Bed 1 or Bed 2 IR codes and Speaker selections.
When Hospital Mode is set to 0 (disabled), both the IR code
that will control the TV and the speaker selection depend on the
Installer Menu item 020 FEATURE LEVEL setting.
Channel banks are not supported if Hospital Mode is set to 0 or on
TVs that are configured for FTG Mode via EBL operation.
Value
Speaker
Pillow Speaker
Code/Voltage
Hospital IR Code
000
Determined by
item 020 setting
Zenith (+12v)
Determined by
item 020 setting
001
Pillow Only
Zenith (+12v)
Zenith Bed #1
002
Pillow Only
Zenith (+12v)
Zenith Bed #2
017
Pillow Only
Philips (+5v)
Zenith Bed #1
018
Pillow Only
Philips (+5v)
Zenith Bed #2
033
Pillow Only
RCA (-5v)
Zenith Bed #1
034
Pillow Only
RCA (-5v)
Zenith Bed #2
065
TV Only
Zenith (+12v)
Zenith Bed #1
066
TV Only
Zenith (+12v)
Zenith Bed #2
081
TV Only
Philips (+5v)
Zenith Bed #1
082
TV Only
Philips (+5v)
Zenith Bed #2
097
TV Only
RCA (-5v)
Zenith Bed #1
098
TV Only
RCA (-5v)
Zenith Bed #2
022 - MAX BLK HRS (Maximum Block Hours)
Sets hours from 0 to 99 for the maximum V-Chip (Parental Control)
block hours. Default setting is for 12 blocking hours.
129
Both Pillow & TV
Zenith (+12v)
Zenith Bed #1
130
Both Pillow & TV
Zenith (+12v)
Zenith Bed #2
145
Both Pillow & TV
Philips (+5v)
Zenith Bed #1
Note: This item is not available in the Installer Menu when item 021
V-CHIP is set to 0 or when item 084 PERMANENT BLK is set to 1.
146
Both Pillow & TV
Philips (+5v)
Zenith Bed #2
161
Both Pillow & TV
RCA (-5v)
Zenith Bed #1
162
Both Pillow & TV
RCA (-5v)
Zenith Bed #2
254
TV Only
Disabled (0v)
Zenith Bed #2
Values
IR Mode
Bed #
Speaker
0 – 1
Zenith (Hospital)
1 – 2
TV Only
16 – 24
Multi-code Remote
1 – 9
TV Only
64 – 65
Zenith (Hospital)
1 – 2
Pillow Only
Note: See Reference section, “LG Pro:Centric Patient Remote
and Pillow Speaker,” for additional information. Also, see
documentation for the accessory package that includes the multicode remote.
021 - V-CHIP (Parental Control)
Set to 1 to activate V-Chip (Parental Control) and have it available
to the end user to filter and control or otherwise restrict programming content that can appear. Set to 0 to turn the V-Chip feature
Off (not available to user); no programming restrictions can be set.
023 - CAPTION LOCK
If set to 0, captions are OFF when the TV is turned ON. Set to 1
to use the caption setting configured before the TV was turned
OFF when the TV is turned ON.
025 - FUNCTION PRE (Function Preview)
Set to 1 to allow access to the Channel Preview/Banks Setup
Menu via the CH PREVIEW key on Installer Remote. Set to 0 to
disable access to the Channel Preview/Banks Setup Menu.
Note: This item is only applicable when the TV is in PTC-CTV
Mode.
027 - HOSPITAL MODE
Set according to the speaker selection, the pillow speaker code/
supply voltage and the hospital IR code. If using a Pro:Centric
pillow speaker, select one of the Zenith codes in accordance with
the desired speaker selection. See table below.
36
Note: The default setting (254) is not selectable in the Installer
Menu. If you ever need to restore the default setting, you must
reload the factory default settings. See item 117 description and/or
Reference section, “Restoring Factory Defaults on the TV(s),” for
further information.
Note: In the Installer Menu, an informational code is displayed
at the right of each Hospital Mode value. Each code consists of
three characters. The first character—T, P, or B—identifies the
speaker: TV, Pillow, or Both. The second character—Z, P, R,
or D—identifies the pillow speaker code: Zenith, Philips, RCA, or
Disabled. The third character—1 or 2—identifies the bed number.
In the table above, each bolded character represents an element of
the Hospital Mode code.
206-4320
Installer Menu (Cont.)
028 - CH. OVERIDE (Channel Override)
This item either allows or restricts tuning of channels that are NOT
in the PTC Channel Map. If set to 1, end users can tune channels
that are not in the PTC Channel Map by direct keypad entry. If
set to 0, users are restricted to only the channels that are in the
PTC Channel Map. In the case of CPU-CTV Mode, there are no
channels in the PTC Channel Map; therefore, direct keypad entry
is not available. Also, when this item is set to 0, the PTC Channel
Map (PTC-CTV Mode)/CPU channel lineup (CPU-CTV Mode) is
locked, and user access to channel settings in the TV setup menus
is restricted.
Note: This item is not applicable when the TV is in FTG Mode.
029 - OLD OCV (On Command Video™)
Set to 1 to remap the PTC’s direct tune channels for Aux inputs
from 13x to 9x. This allows 2-digit only tuning systems (i.e., legacy
OCV) to direct tune Aux inputs. See also Reference section, “TV
Aux Input Configuration.”
030 - ACK MASK
MPI Communication Parameter. When set to 1, enables ACK
feature of MPI.
031 - POLL RATE
MPI Communication Parameter. Selects poll rate for MPI. Step size
of 16 ms. Changing from default may affect communication via MPI.
032 - TIMING PULSE
MPI Communication Parameter. Sets baud rate for MPI. Step
size of 4.3 uS. Changing from default may affect communication
via MPI.
035 - HDMI1 ENABLE
Set to 1 to enable HDMI 1 input in DTV Mode. Set to 2 to enable
HDMI 1 input in PC Mode. Set to 0 to disable display panel HDMI
1 input.
039 - REAR AUX EN. (Rear Aux Enable)
Set to 1 to enable display panel rear Aux (AV) input. Set to 0 to
disable display panel rear Aux (AV) input.
041 - SIMPLINK EN
Set to 0 to disable the SIMPLINK feature. Set to 1 to enable
SIMPLINK functionality without enabling remote control access to
the SIMPLINK Menu. Set to 2 to enable both SIMPLINK functionality and SIMPLINK Menu access, though note that the Speaker
menu option will be inaccessible/grayed out. Set to 3 to enable
all aspects of SIMPLINK feature and SIMPLINK Menu. If a home
theater device is connected to the TV, users can select either the
TV or HT (home theater) speaker.
Note: When both this item and item 042 AUTO INPUTS are
enabled in the Installer Menu, HDMI inputs will be detected by
SIMPLINK, but the Auto Input(s) Sensing Feature will not function.
206-4320
042 - AUTO INPUTS
Determines the Aux inputs for which auto-sensing is enabled. Set
to 0 to disable auto-sensing for all available inputs. Set to 255 to
enable auto-sensing for all available inputs. For information on
options for individual input settings, see Reference section, “Auto
Input(s) Sensing Feature.”
Note: In order for auto-sensing to be enabled for an input, that
input must also be enabled in the Installer Menu. For example, to
enable auto-sensing for HDMI 1, item 035 HDMI1 ENABLE must
also be set to 1 or 2. Also, see note above regarding TV operation
when both this item and item 041 SIMPLINK EN are enabled.
046 - STRT AUX SRCE (Start Aux Source)
Sets the starting Aux source. When turned ON, the TV will tune to
starting Aux source if item 004 STRT CHANNEL is set to 0.
1 = AV
3 = HDMI 1
5 = HDMI 2
255 = Last Aux
Note: In order for an Aux input to be selected as the starting Aux
source, the input also must be enabled in the Installer Menu.
Note: This item is not available in the Installer Menu unless item
004 STRT CHANNEL is set to 0.
047 - AUX STATUS
Set to 1 for MPI Aux source to be reported as a channel number
instead of channel 0. Set to 0 to disable Aux identification change.
Controls MPI status channel response for Aux inputs.
053 - DIS. CH-TIME (Disable Channel-Time Display)
Set to 1 to disable the TV’s native Channel-Time display when a
custom channel label/channel information will be provided by the
MPI command. Set to 0 to enable the TV’s native Channel-Time
display.
069 - EN. CH-T COL. (Enable Display Characters Custom Color)
Set to 1 to enable custom color for MPI display characters. Set to
0 to disable custom color for MPI display characters.
070 - FOR. CH-TIME (Display Characters Foreground Color)
Set the foreground color for MPI display characters according to
the following color chart:
0 = Black
2 = Green
4 = Red
6 = Yellow
1 = Blue
3 = Cyan
5 = Violet
7 = White
If the foreground and background colors for the display characters
are the same, the background will be transparent.
Note: This item and item 071 BCK. CH-TIME also apply to the
“Channel Not Available” message if item 073 CH NOT AVBLE is
set to 1 (enabled).
Note: Items 070 FOR. CH-TIME and 071 BCK. CH-TIME are only
available in the Installer Menu when item 069 EN. CH-T COL. is
set to 1.
37
Installer Menu (Cont.)
071 - BCK. CH-TIME (Display Characters Background Color)
See description for item 070 FOR. CH-TIME above. The color
chart is the same for both items.
073 - CH NOT AVBLE (Channel Not Available)
If set to 1 and item 028 CH. OVERIDE is set to 0, a “CHANNEL
NOT AVAILABLE” message is displayed when a user attempts to
direct tune a channel that is not included in the channel lineup.
Note: This item is not available in the Installer Menu when item
028 CH. OVERIDE is set to 1.
Note: This item is only applicable when the TV is in PTC-CTV
Mode.
075 - REVERT CH (Revert to Start Channel)
If set to 1 and loss of MPI communication occurs, TV automatically
tunes to the specified Start Channel.
Note: This item is not available in the Installer Menu when item
004 STRT CHANNEL is set to 255.
077 - QUICK SHUTOFF
Allows end user (patient) to turn OFF TV using mechanical (analog)
Pillow Speaker Channel Up/Down buttons. Patient needs to press
and hold either channel button for time determined by value set. Set
to 0 to disable. Set from 1 to 17 to establish required hold time of
button—from 2 seconds to 10 seconds in half-second increments.
Note: This item is not available in the Installer Menu when item
013 SCAN MODE is set to 0.
078 - UPN MSB (UPN Most Significant Byte)
User programmable number, most significant byte readable by
MPI command. Note: Not linked to serial number.
079 - UPN MSB-1 (UPN Most Significant Byte-1)
User programmable number, most significant byte-1 readable by
MPI command. Note: Not linked to serial number.
080 - UPN MSB-2 (UPN Most Significant Byte-2)
User programmable number, most significant byte-2 readable by
MPI command. Note: Not linked to serial number.
081 - UPN LSB (UPN Least Significant Byte)
User programmable number, least significant byte readable by
MPI command. Note: Not linked to serial number.
082 - CHKSM ERROR (Checksum Error)
Enforces rigid MPI checksum validation. Set to 1 for validation.
Set to 0 to disable (does not check checksum on MPI async port).
SPI is always checked.
083 - HANDSHK TIME (Handshake Time)
Adds an additional delay to the handshake time which is 64 msec,
thus relaxing MPI timing requirements to be compatible with PCbased Windows controlled systems. Range is 0 - 5.
(Timeout = 25.5MS + [25.5 MS* Handshake time].)
38
084 - PERMANENT BLK (Permanent Block)
Allows Lock (Parental Control) blocking schemes to be permanent
by disabling the blocking hours function. Set to 1 to install Parental
Control restrictions permanently. Set to 0 for user-specified hours
control of blocking schemes.
Note: This item is not available in the Installer Menu when item
021 V-CHIP is set to 0.
086 - V. MUTE TIME (Video Mute Time)
Use to extend the normal video mute time during channel change.
For example, you may wish to extend the normal video mute
time to prevent the display of encrypted video (i.e., from a
Pro:Idiom encrypted channel) that has not yet been decrypted.
When set to 0, the normal video mute time is not extended. Set
from 1 to 50 to increase the normal video mute time in 100 ms step
increments up to a maximum of 5 seconds (e.g., the value of 25
represents 2.5 seconds, or 25 x 100 ms = 2.5 seconds).
088 - EN NOISE MUTE (Enable Noise Mute)
Applicable for analog channels only. If set to 1, audio mutes if no
signal is present.
090 - KEY LOCK
If set to 1, Key Lock is enabled, which means that all display panel
joystick/power button functions will be locked, i.e., non-functional.
Set to 0 to disable Key Lock. Note that all IR features remain
functional regardless of this setting.
091 - HDMI2 ENABLE
Set to 1 to enable HDMI 2 input in DTV Mode. Set to 2 to enable
HDMI 2 input in PC Mode. Set to 0 to disable display panel HDMI
2 input.
094 - SAP MENU EN (2nd Audio Program)
Set to 1 to enable the SAP feature in the Function Menu, when
the Function Menu is available (i.e., TV is not in Pass-through
Mode). Set to 0 to disable the SAP feature in the Function Menu,
when the Function Menu is available.
096 - DEF. ASP. RATIO (Default Aspect Ratio)
Selects default aspect ratio at power up:
0 = Set By Program
1 = 4:3
2 = 16:9 (default)
3 = Just Scan
4 = Zoom
Note: This item is not available in the Installer Menu unless item
106 ASP RATIO LOCK is set to 0.
097 - AUDIO OUTPUT
Determines availability and signal type/level (fixed speaker,
variable speaker, or fixed line level [amplifier]) of the audio
output to be used by external audio equipment connected to the
SPEAKER OUT / LINE OUT jack on the TV. Set to 0 to disable
audio output. Otherwise, see the table below and set as required
in accordance with audio equipment. See also Reference section,
“External Stereo Speaker Specifications.”
206-4320
Installer Menu (Cont.)
Speaker Output
Line Output
Value
Status
1
Fixed 0.01 Watts
2
Fixed 0.03 Watts
3
Fixed 0.05 Watts
4
Fixed 0.10 Watts
5
Fixed 0.20 Watts
6
Fixed 0.50 Watts
7
Fixed 1.00 Watt (default)
8
Control with volume
9
Fixed line level (typically 400 mVrms ±
100 mVrms @10KΩ) output
098 - PRO:CENTRIC
Selects the Pro:Centric Application Mode. Set to 0 (default) to
disable the Pro:Centric application. Set to 1 for Flash Mode. Set to
2 for GEM (Java Application) Mode.
In order to retrieve the Pro:Centric application, when enabled (for
Flash or GEM Mode), the TV must be turned OFF/ON two times.
Once you exit the Installer Menu, turn OFF the TV for at least
one minute. When you turn the TV back ON, the TV will start the
appropriate library based on the setting of this item. Wait until TV
programming appears on the display, and then turn the TV back
OFF, this time for a few minutes, to initiate the application download. When you turn the TV back ON, press the PORTAL key on
the Installer Remote, and verify that the Pro:Centric application
appears on the display.
Note: This item is not available in the Installer Menu when item
119 DATA CHANNEL is set to 0.
099 - BACK LIGHTING
Sets the TV screen brightness at power up. Default setting is 255.
• 1 (dimmest picture) – 100 (brightest picture) Static Back Lighting
• 101 (dimmest picture) – 200 (brightest picture) Dynamic Back
Lighting: The TV automatically controls back lighting depending
upon the picture level of the current program.
• 201 Automatic Static Back Lighting: The TV automatically
controls back lighting by using Intelligent Sensor to detect the
level of ambient lighting.
• 202 Automatic Dynamic Back Lighting: The TV automatically
controls back lighting by using Intelligent Sensor to detect the
level of ambient lighting and depending upon the picture level of
the current program.
If set to 201 or 202, back lighting can be controlled via the Picture
settings in the TV setup menus. However, each time the TV is
turned ON, Picture Mode (set in Picture Menu) is defaulted to
Intelligent Sensor. If Picture Mode is manually set to a static option
(Vivid, Standard, etc.) during a viewing session, Intelligent Sensor
is temporarily disabled.
206-4320
If set to 255, back lighting is controlled via the Picture settings in
the TV’s setup menus.
Note: Values 201 and 202 are applicable for 32/43LV570M TVs
only.
102 - ATSC BAND
Sets up TV to receive different types of incoming signals.
0 = Broadcast
1 = CATV
2 = HRC
3 = IRC
4 = Same as NTSC
103 - ATSC TUNE MODE
Sets ATSC tuning mode. Default set to 1 for Physical Channel
scan. Set to 0 for Virtual Channel scan.
104 - START MINOR CHANNEL
Sets Minor Start Channel number at power up. 0 = NTSC. If not
0, number selected is the digital channel’s Minor Start Channel
number.
Note: This item is not available in the Installer Menu when item
004 STRT CHANNEL is set to 0 or 255.
106 - ASP RATIO LOCK (Aspect Ratio Lock)
Set to 1 to retain previous aspect ratio with power off. Set to 0 to
retain default aspect ratio with power off. See item 096 DEF. ASP.
RATIO above.
107 - BANNER SELECT
Selects the type of banner to display during channel change.
Set to 1 for Channel-Time display, plus channel information (full
banner). Set to 0 for Channel-Time display only (small banner).
116 - VIDEO MUTE EN (Video Mute Enable)
Applicable for analog channels only. If set to 1, video mutes (blank
screen) when no signal is present.
117 - FACT DEFAULT (Factory Default)
Set to 1 and press OK to restore the factory default settings of all
Installer Menu items. Once complete, the value returns to 0.
Caution: If set to 1, this clears all Installer Menu custom
settings and restores the factory default settings. It also
clears the channel lineup, including any assigned
channel icons and custom text labels.
Note: See also Reference section, “Restoring Factory Defaults on
the TV(s),” for further information.
118 - POWER SAVINGS
Default set to 3—the power circuitry for both the embedded b-LAN
module and the GAME CONTROL/MPI port is only powered when
the TV is turned ON. When the TV is turned OFF, the embedded
b-LAN and the GAME CONTROL/MPI port are not powered.
39
Installer Menu (Cont.)
Note that the TV must be turned ON in order to communicate with
the embedded b-LAN module for configuration and control when
POWER SAVINGS is set to 3. If POWER SAVINGS is set to 1, the
b-LAN module is always powered.
Similarly, if MPI communication is required for external MPI
control, POWER SAVINGS should be set to 1 so that the GAME
CONTROL/MPI port circuitry is always powered.
Note: See Reference section, “b-LAN Setup & Overview,” for
further information.
Caution: POWER SAVINGS should NEVER be set to 7.
This setting is intended for factory use only.
119 - DATA CHANNEL
Set to 0 to disable. Set from 1 to 135 to match the RF channel
number that will be used by the Pro:Centric server as its data
channel. *
For TVs in Pass-through Mode or FTG Mode via CPU, if this item
is left at its default value (255), the TV’s Data Channel Auto Search
feature will be enabled (see additional information below).
Note: The Data Channel Auto Search feature is not available
when the TV’s EBL is in FTG Mode. If the DATA CHANNEL value
is 255 when the TV is configured for FTG Mode via EBL, DATA
CHANNEL is defaulted to 0.
Data Channel Auto Search feature: When this item is set to 255
(default), once every 24 hours, the TV will initiate a search of 10
predefined channels (10, 20, 30, ... 100) and then, if necessary,
perform a complete search of the RF channels (1 to 135) in an
attempt to find the RF channel used by the Pro:Centric server as
its data channel. If the Pro:Centric RF channel is found, the DATA
CHANNEL value will be changed from 255 to match the server’s
RF channel number. The time at which the Auto Search occurs
depends on the setting of item 121 P:C RF WAKE HR. See item
121 description for further information.
Note: Pro:Centric updates are downloaded from the Pro:Centric
server to the TV when the TV is turned OFF. While E-Z Installation
updates are in progress, it is not possible to turn ON the TV.
121 - UPDATE TIME HR
Based on the settings of this item and item 122 UPDATE TIME MN,
the Wake For Update feature wakes the TV once daily to check for
and, if applicable, download updates from the Pro:Centric server.
Set the Wake For Update hour from 0 to 23. This item uses the
24-hour clock format. The value “128” (default) is displayed as
“OFF.” Directly entering 128 resets the default value (OFF) for this
item, though note that this setting does not mean the TV will not
initiate update events—see additional information below.
Under standard TV OFF/ON operating conditions (i.e., item 002 AC
ON is set to 0), a Wake For Update event occurs when the TV is
OFF and causes the TV’s CPU to temporarily turn ON, perform the
update cycle, and then turn back OFF, all while the TV appears to
be OFF. If item 002 AC ON is set to 2 or 3 for Instant ON, then the
TV’s CPU is always ON and Wake For Update occurs when the TV
is in its Muted ON state (i.e., the TV only appears to be OFF). The
Wake For Update event causes the TV’s CPU to reboot in order
to perform the update cycle and then return to its Muted ON state.
See also description for item 002.
If this item is set to 128 (OFF), the time at which a Data Channel
Auto Search (item 119 set to 255) and/or an Instant ON update
(item 002 set to 2 or 3) occurs is determined as follows: The TV
initiates the search and/or checks for updates at 2:00 AM (if the
TV clock is set) or after two hours of elapsed time from when AC
power was applied (if the TV clock is not set). If the TV display
is ON when a Wake For Update event is to occur, the update will
take place the next time the TV is turned OFF.
Note: This item is not available in the Installer Menu when item
119 DATA CHANNEL is set to 0, except when item 002 AC ON is
set to 2 or 3 for Instant ON.
Note: The TV clock must be set in order for a Wake For Update
event to occur at the precise time of day in accordance with item
121 and item 122 settings.
122 - UPDATE TIME MN
Set the Wake For Update minute from 0 to 59. See also description
for item 121 UPDATE TIME HR above.
Note: This item is not available in the Installer Menu unless item
121 UPDATE TIME HR is set from 0 to 23.
Note: The TV clock must be set in order for a Wake For Update
event to occur at the precise time of day in accordance with item
121 and item 122 settings.
* PCS150R and later Pro:Centric servers do not support HRC or IRC cable channel frequencies.
40
206-4320
Custom Master TV Setup
This section describes how to create a customized Master TV Setup for cloning purposes when
the TV is in Pass-through Mode. All cloning (export and import) processes on the TV are performed
via USB memory device / “.tlx” file. The Master TV Setup may be exported to a Clone (.tlx) file,
which can then used (i.e., imported) to configure either TVs that are to remain in Pass-through
Mode or TVs that are to be configured for FTG Mode via CPU.
Cloning requirements and procedures are described in detail on pages 44 to 47.
Note: You can also use the FTG File Manager to create an FTG Configuration (.tlx) file for
FTG Mode via CPU configuration/cloning purposes, if desired (see pages 48 to 49). However,
it is not possible to customize TV setup menu settings in the FTG File Manager. If you wish to
include customized TV setup menu settings in the TV configuration, in addition to the channel
lineup and Installer Menu settings, perform the Master TV Setup procedure to create a Clone (.tlx)
configuration file.
Before You Begin
• It is recommended that you disconnect all Aux inputs if you intend to run Auto Tuning (Channel
Search). Under certain conditions, Auto Tuning is disabled if there is an Aux input active.
• A Clone (.tlx) file comprises Installer Menu settings and all TV sources’ (analog, digital, AV,
HDMI, etc.) clonable setup menu settings. See also “Clonable TV Setup Menu Features” list
below.
• If the “.tlx” file (either a Clone or FTG Configuration file) to be imported on the Target TV(s)
contains an FTG Channel Map, the Target TV(s) will be configured for FTG Mode via CPU,
though as part of the import process, you will have the option to select either logical or physical
channel tuning. If you would like the Target TV(s) to remain in Pass-through Mode, the “.tlx” file
should not include an FTG Channel Map.
Clonable TV Setup Menu Features
Channel Auto Tuning (Channel Lineup)
Manual Tuning
Channel Edit
Channel Label
Picture
Picture Mode
Audio Sound Mode
Sound Effect
Auto Volume
Sound Out
AV Sync Adjust
Sound Optimizer
Time Clock
−− Clock Mode (Auto/Manual)
−− Time Zone
−− Daylight Saving
Auto Off
Option
Language
Caption
Standby Light
Note: Some menu options vary between digital and analog channels and Aux inputs.
206-4320
41
Custom Master TV Setup (Cont.)
Custom Master TV Setup Procedure
1. Turn ON the TV.
The next step depends on whether the LG First Use Wizard appears
on the screen when you turn ON the TV:
• If the wizard is displayed, the TV is in the required factory default
state. To continue with this procedure, exit the wizard, and then
proceed to step 2.
Note: If desired, you may also use the LG First Use Wizard /
Express Script to create an Express Script TV Setup for cloning
purposes. See “Express Script” on pages 20 to 25 for further
information. Note that TV setup menu customization via the
Express Script is limited to Channel Menu options.
• If the wizard is not displayed, restore the TV to a factory default
condition before continuing with this procedure. See Reference
section, “Restoring Factory Defaults on the TV(s),” as necessary,
for further information.
2. Set Installer Menu items.
This step provides specific instruction only on the Installer Menu
items that should be set on a Master TV. Refer to pages 30 to 40 for
detailed information on all Installer Menu items.
a) Use the Installer Remote to access the Installer Menu (see
“Accessing the Installer Menu” on page 30 for further information).
b) Set Installer Menu item 003 BAND/AFC, as appropriate.
• Broadcast: Set to 0.
• HRC: Set to 2.
• CATV: Set to 1 (default).
• IRC: Set to 3.
c) Set Installer Menu item 027 HOSPITAL MODE, as appropriate, to
select the speaker configuration.
PTC INSTALLER MENU
xxLV570M
CPU - CTV
000 INSTALLER SEQ
000
UPN 000-000-000-000
ASIC D279
PTC V#.##.###
CPU V#.##.##.##
Typical Installer Menu
003
BAND/AFC
001
027
HOSPITAL MODE
254
Adjust the values for these
Installer Menu items, as required.
d) Set any other Installer Menu items that affect your TV programming
network to the required configuration. For example, enable/disable
Aux inputs, set a Start Channel, etc.
e) After you have adjusted all Installer Menu item settings as required,
press OK once on the Installer Remote to save your changes;
then, press OK again to exit the menu.
3. Set up TV features.
On-screen setup menus control the features of the TV. Press
MENU on the Installer Remote to access the TV setup menus,
and then set Channel, Picture, Audio, Time, etc. options to the
desired configurations. See “Clonable TV Setup Menu Features”
list on page 41 and also notes on following page.
PICTURE
AUDIO
LOCK
OPTION
CHANNEL
INPUT
TIME
MY MEDIA
Use the TV setup menus to set the TV
features to the desired configuration
for the end user.
(Continued on next page)
42
206-4320
Custom Master TV Setup (Cont.)
(Continued from previous page)
Note: If you intend to use the TV Zoning feature, make sure to
assign the appropriate TV Zone # at this time as described in
Reference section, “Using the TV Zoning Feature.”
Note: If desired and if appropriate, you can run Auto Tuning (see
step 4) prior to completing this step.
4. (Optional) Run Auto Tuning.
If you are creating a Master TV Setup for cloning purposes and
you want the Target TV(s) to remain in Pass-through Mode, do NOT
run Auto Tuning. If you export a Master TV Setup that includes an
auto-tuned/edited channel lineup, thereby creating a Clone (.tlx) file
with an FTG Channel Map, and then import the Clone file to a Target
TV, this will put the Target TV in FTG Mode via CPU.
Note: When you import a Clone/Configuration (.tlx) file that contains
an FTG Channel Map on a Target TV (for FTG Mode via CPU
configuration), you will have the option to select either logical or
physical channel tuning. For either selection, the channel sequence
will be based on the order in which the channels appear in the FTG
Channel Map. You can view and/or edit the channel sequence in
the FTG File Manager, as required.
a) Use the Installer Remote to access the Channel Menu. Then,
select Auto Tuning and follow the on-screen instructions to
search for all available digital and analog channels.
CHANNEL
Move
OK
• Auto Tuning
• Manual Tuning
• Channel Edit
• Channel Label
(Optional) Use Channel Menu
options to run Auto Tuning and
edit the channel lineup.
b) Use the Channel Edit option in the Channel Menu to edit the
channel lineup, as necessary. Add/delete channels per your
system requirements.
5. Verify the TV setup.
Make sure the TV features are set per your requirements. Also, if
applicable, verify that the channel lineup is correct.
The Master TV Setup is now ready to be saved (exported) to a USB
memory device. See “Cloning Procedures” on pages 44 to 47.
206-4320
43
Cloning Procedures
Cloning typically refers to the process of using a Master TV Setup to configure a
Target TV. This section describes how to save (export) a Master TV Setup and then
transfer (import) it to a Target TV using a USB memory device / Clone (.tlx) file.
You can also create an FTG Configuration (.tlx) file using the FTG File Manager and
then use the Import Clone File procedure to transfer the configuration to Target TVs.
Refer to “Creating an FTG Configuration File” on pages 48 to 49, as necessary.
Exporting a Clone File
This section describes how to export Master TV Setup (including Express
Script TV Setup) configuration to a USB memory device / Clone (.tlx) file.
Before You Begin
• Ensure the USB device has been formatted with FAT format.
• If the TV is NOT already in FTG Mode via CPU, complete the Custom
Master TV Setup procedure (see pages 41 to 43).
• If you would like the Target TV(s) to remain in Pass-through Mode after the
Clone file is imported, ensure the Master TV does not have an auto-tuned/
edited channel lineup; otherwise, importing the exported file will result in the
Target TV(s) being configured for FTG Mode via CPU.
• If you intend to use the TV Zoning feature, make sure to assign the
appropriate TV Zone # as described in Reference section, “Using the TV
Zoning Feature,” BEFORE performing the procedure below.
TV Manager
USB
Diagnostics
Ez Download
Logo Image Download
• It is not possible to clone a Master TV’s clock. Either set a Target TV’s
clock manually, or use the Auto Clock setting in the TV setup menus.
Update TV Software
• Since the Export Clone File process retrieves the channel lineup from
the CPU, if the TV is currently in FTG Mode via EBL (FTG Channel Map
resides in EBL) it is not possible to export an FTG Channel Map.
Import Clone File
Update PTC Software
Export Clone File
CC
Caution: Do not unplug the TV power cord or remove the USB
memory device while exporting is in progress, as doing so may
cause the TV to malfunction or harm the USB device, respectively.
Export Clone File Procedure
Export Clone File
Select the file name and press OK to start
►
xxLV570M-UA00001.TLX
►
2. Insert the USB memory device into the USB port on the Master TV.
4. Use the arrow navigation keys to select/highlight either the Option menu
icon from the TV setup menus or the Lock menu icon from the Function
Menu. Then, press the number “7” key a total of seven times to access the
TV Manager.
OK
Note: TV Manager / Diagnostics
is for service use only.
1. Ensure the Master TV is set up completely and turned ON.
3.Press MENU on the Installer Remote to display the TV setup menus
(TV is in Pass-through Mode) or the Function Menu (TV is already in
FTG Mode).
Previous
CC
Previous
OK
Exporting Clone File... 25 %
Do not remove the USB from the port! Do not unplug!
xxLV570M-UA00001.tlx
5. To gain access to the “Export Clone File” option in the TV Manager, key
in the following number sequence on the Installer Remote: 9-8-7-6.
(Continued on next page)
44
206-4320
Cloning Procedures (Cont.)
(Continued from previous page)
6. Use the Up/Down arrow keys to select Export Clone File, and then press OK.
7. In the Export Clone File window, to differentiate this Clone file from other LV570M Clone files,
you can use the Up/Down arrow keys to change the last five digits of the filename. Press OK
when you are ready to continue.
Export progress will be shown in a new window. Do NOT remove the USB device while
exporting is in progress. When the export process is complete, the TV Manager will reappear
on the screen.
8. Press on the Installer Remote to exit the TV Manager, and remove the USB memory device
from the Master TV.
Note: If the Master TV has a channel lineup, during the export process, logical channel
numbers are automatically assigned in ascending order, starting with 0 (zero), to the
physical RF channels of the TV channel lineup to create an FTG Channel Map. See also
note below.
Note: If the exported Clone file is to be used for FTG Mode via CPU configuration (i.e.,
it contains an FTG Channel Map), it is highly recommended that you open the file in
the FTG File Manager—BEFORE transferring (importing) the file to any Target TVs—to
verify FTG Channel Map and FTG Installer Menu settings. This will also enable you to
confirm channels and add channel attributes, labels, etc.
Importing a Clone File
This section describes how to transfer (import) a Clone or FTG Configuration (.tlx) file from a USB
memory device to a TV using the TV Manager “Import Clone File” option. The “.tlx” file may be
created either from a Master TV Setup that was saved (exported) from a Master TV or in the FTG
File Manager.
Before You Begin
• Ensure the USB device has been formatted with FAT format.
• Avoid using special characters, such as ?, &, @, etc., in the Clone/Configuration (.tlx) filename.
• If you have initiated the EZ-Manager Wizard, you can use the wizard’s “USB Configuration” option
to access the TV Manager and complete the import procedure, if desired (see “TV Configuration
Options” and/or “USB Configuration” on pages 14 and 18, respectively, as necessary).
• You may also use the Ez Download utility to import the Clone/Configuration (.tlx) file. See “Ez
Download Utility” on pages 27 to 29 for further information.
• If the Target TV is currently in Pass-through Mode and you intend to use the TV Zoning feature—
i.e., the Clone/Configuration (.tlx) file you are importing contains an FTG Channel Map and/or
FTG profile(s) with TV Zone assignments—make sure to assign the appropriate TV Zone # in the
TV when directed to do so in the procedure below. See Reference section, “Using the TV Zoning
Feature,” for further information.
• If you would like the Target TV(s) to remain in Pass-through Mode after the Clone/Configuration
(.tlx) file is imported, ensure the “.tlx” file does not contain an FTG Channel Map; otherwise, the
import will result in the Target TV(s) being configured for FTG Mode via CPU.
(Continued on next page)
206-4320
45
Cloning Procedures (Cont.)
(Continued from previous page)
• If a Clone (.tlx) file (exported Master TV Setup) contains an FTG Channel Map, the physical RF
channels in the FTG Channel Map have been assigned logical channel numbers (see “Exporting
a Clone File” above). When you import the Clone file with the FTG Channel Map on the Target
TV(s), you will have the option to select either logical or physical channel tuning. Even if you
select physical channel tuning, the (list of) physical RF channels in the FTG Channel Map will
remain in logical order.
• If an FTG Configuration (.tlx) file (created in the FTG File Manager) contains an FTG Channel
Map, each logical channel number in the FTG Channel Map has been assigned a physical RF
channel or an Aux input (the latter designated by 130-0 through 137-0—see also Reference
section, “TV Aux Input Configuration”).
Note: When you import the FTG Configuration file on the Target TV(s), you will have the option to
select either logical or physical channel tuning. If you select physical channel tuning, the physical
RF channels and Aux inputs in the FTG Channel Map will remain in logical order.
• If the Target TV EBL is already in FTG Mode, you cannot use this procedure to make changes
to the FTG Channel Map and FTG Installer Menu settings. You must use a direct PC-to-TV
connection as described in Reference section, “FTG Mode via EBL (Local Configuration),” or an
FMA head end device to reconfigure the EBL.
• If the preceding condition applies, but you wish to switch the TV to FTG Mode via CPU, see Reference section, “Restoring Factory Defaults on the TV(s),” for further information before proceeding.
• If the Clone/Configuration (.tlx) file was edited/created in the FTG File Manager, it may contain
multiple zoned FTG Installer Menu profiles for different TV models. Make sure it includes the
appropriate Installer Menu profile(s) for the Target TV(s) before performing the procedure below.
Caution: Do not unplug the TV power cord or remove the USB memory device while
importing is in progress, as doing so may cause the TV to malfunction or harm the
USB device, respectively.
Import Clone File Procedure
1. Turn ON the Target TV.
2. The next step depends on whether the LG First Use Wizard appears on the screen when you
turn ON the TV:
• If the wizard is displayed, you can complete the import procedure via the EZ-Manager Wizard,
as indicated above (see “Before You Begin”). However, to continue with this procedure and
access the “Import Clone File” option from the TV menus, exit the First Use Wizard. Then,
continue with step 3.
• If the wizard is not displayed, go directly to step 3.
3. If applicable (see also “Before You Begin” above), make sure to assign the appropriate Zone
designation in the Target TV at this time.
Note: In order for the proper location-specific TV Zone profile data to be applied,
the Zone designation must be assigned in the Target TV(s) BEFORE importing is
initiated.
4. Insert the USB memory device with the Clone/Configuration (.tlx) file into the USB port on the
Target TV.
(Continued on next page)
46
206-4320
Cloning Procedures (Cont.)
(Continued from previous page)
5.Press MENU on the Installer Remote to display the TV setup menus
(TV is in Pass-through Mode) or the Function Menu (TV is already in
FTG Mode).
TV Manager
USB
Diagnostics
6. Use the arrow navigation keys to select/highlight either the Option
menu icon from the TV setup menus or the Lock menu icon from the
Function Menu. Then, press the number “7” key a total of seven times
to access the TV Manager.
Update PTC Software
Import Clone File
CC
• Press the green
Logical tuning, or
button on the Installer Remote to select
• Press the yellow
Physical tuning.
button on the Installer Remote to select
A checkmark will appear at the left of the selected option. Logical
tuning is selected by default.
Note: If the “.tlx” file does not include an FTG Channel Map, the
message, “No Channel Map in TLX file,” will be displayed at the right
of the screen.
Previous
OK
Note: TV Manager / Diagnostics
is for service use only.
8. In the Import Clone File window, use the Up/Down arrow keys to select
the “.tlx” file you want to import.
9. If the Clone/Configuration (.tlx) file includes an FTG Channel Map,
select the desired Channel Tuning / Channel Banner Display option at
the right side of the Import Clone File window:
Logo Image Download
Update TV Software
7. Use the Up/Down arrow keys to select Import Clone File, and then
press OK.
Note: Filenames of exported Clone files are comprised of the TV
model and a five-digit number, for example, xxLV570M-UA00001.TLX.
Ez Download
Import Clone File
Channel Tuning /
Channel Banner Display
xxLV570M-UA00001.TLX
Logical
Physical
CC
Previous
OK
Importing TLX File... 50 %
Do not remove the USB from the port! Do not unplug!
xxLV570M-UA00001.tlx
10.Press OK on the Installer Remote when you are ready to continue.
Import progress will be shown in a new window. Do NOT remove the
USB device while importing is in progress. When the import process
is complete, an “Updating Complete” window will briefly be displayed, and
then, the TV will reboot.
11.Remove the USB memory device from the Target TV, and verify that the
appropriate configuration is now resident on the Target TV.
Note: If the Target TV was previously in Pass-through Mode and the Clone/Configuration
(.tlx) file that was imported contained an FTG Channel Map, the Target TV CPU is now
in FTG Mode. Upon restart, the TV tunes according to the Start Channel setting in the
Installer Menu. If a Start Channel is specified, the TV will tune to that channel, though, in
the case of FTG Mode via CPU configuration, a channel banner will only be displayed if the
Start Channel is included in the FTG Channel Map (depending on your selection in step 9,
the channel banner will display either the Start Channel’s logical channel number or
physical RF channel number). Otherwise, the TV will either return to the last channel
tuned (TV in Pass-through Mode) or tune to the first channel in the FTG Channel Map (TV
in FTG Mode via CPU). If the latter, remember that the channels in the FTG Channel Map
are always arranged in logical order, regardless of your selection in step 9.
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47
FTG File Manager Utilities Overview
As indicated in the introduction to this document, there are two separate and distinct methods for
configuring LV570M TVs for FTG Mode of operation: one method is to configure the TV CPU for FTG
Mode operation, while the other is to configure the TV EBL for FTG Mode operation. FROM A LOCAL
CONFIGURATION STANDPOINT, EACH OF THESE METHODS IS MUTUALLY EXCLUSIVE. IF THE
CPU IS IN FTG MODE, THE EBL CANNOT BE SWITCHED TO FTG MODE. LIKEWISE, IF THE EBL IS
IN FTG MODE, THE CPU CANNOT BE SWITCHED TO FTG MODE.
This section provides an overview of the FTG File Manager, which is used for FTG Mode via CPU
configuration. The software is available online at: www.lg.com/us/business/display-solutions/ftg.
Creating an FTG Configuration File
The procedure below describes how to use the FTG File Manager utilities (see sample screens on pages
49 to 52) to create an FTG Configuration (.tlx) file that can be saved to a USB memory device. In order
to enable decryption of Pro:Idiom encrypted channels, it is recommended that you create or view/edit an
FTG Configuration file using the FTG File Manager.
Note: There is also an option to save (export) FTG Configuration from a TV, which may be desirable or
required if you want to save customized TV setup menu settings to the FTG Configuration file and/or if
you do not know the RF channels at the site. See “Exporting a Clone File” on pages 44 to 45 for
further information.
This procedure provides an overview of the steps required to create an FTG Configuration (.tlx) file.
Refer to the Free-To-Guest (FTG) File Manager User Guide for further information.
1. Install (if necessary) and launch the FTG File Manager (v1.3.9 or later) on the PC that will be used to
create the FTG Configuration (.tlx) file.
2. You have a number of options:
• To view and/or base a new FTG Configuration file on an existing FTG Configuration (.tlx) file, click
the Open button in the TLX File command section of the FTG File Manager main screen, and select/
double-click on the desired “.tlx” file.
A list of the file’s contents will be displayed in the TLX File Contents window. Either double-click on an
individual item to copy it, or click the Copy All button directly above the TLX File Contents window to
automatically copy all the contents of the opened file to the FTG Configuration List and, if applicable,
Setup Menu List. Note, though, that while TV setup menu settings can be included in the new FTG
Configuration file, the TV setup menu settings are not available for editing.
Edit the configuration of the items in the FTG Configuration List as well as the FTG Configuration
List itself and/or the Setup Menu List, as necessary, to create a new file. Then, proceed to step 3
when you are ready to continue.
• To open an existing FTG Configuration (.rml) file created in the FTG Device Configuration
Application to use its FTG Channel Map and/or FTG Installer Menu settings, click File and then Open
from the FTG File Manager menu bar, and select/double-click on the desired “.rml” file.
Edit channels and/or settings as necessary. Then, proceed to step 3 when you are ready to continue.
• Create a new FTG Channel Map using the FTG Channel Map Editor in the FTG Channel Map
Configuration Utility. Up to 600 channels can be defined in the FTG Channel Map.
When you are ready to continue, click Configure and then FTG File Manager from the FTG File
Manager menu bar to return to the FTG File Manager main screen, and then proceed to step 3.
(Continued on next page)
48
206-4320
FTG File Manager Utilities Overview (Cont.)
(Continued from previous page)
Note: To remove an individual item from the FTG Configuration List or the Setup Menu List, click on/
highlight the item to be removed, and then click the Remove Item button directly above the applicable
“List” window. To clear both the current FTG Configuration List and Setup Menu List contents, click the
Clear button in the List command section of the FTG File Manager main screen.
Note: To clear the current TLX File Contents, click the New button in the TLX File command section of
the FTG File Manager main screen (above the TLX File Contents window).
3. To add an FTG Channel Map to the FTG Configuration List, click
under FTG Channel Map. This
will copy the current mapped channels to the FTG Configuration List.
Note: If you make any change(s) in the FTG Channel Map Configuration Utility to the current data to
be included in the FTG Configuration List, you will need to recopy the FTG Channel Map to the FTG
Configuration List.
4. (Optional) Load default FTG Installer Menu settings for the TV. In the Installer Menu Templates section
of the FTG File Manager main screen:
• If it is not already selected, click the down arrow at the right of the Region field, and select North
America. Then, click the down arrow at the right of the Chassis field, and select the appropriate
chassis (depending on the TV type) from the drop-down list of available models.
• Click the Load button.
• Use the FTG Installer Menu Configuration Utility to modify settings, if necessary. Then, return to the
FTG File Manager main screen.
5. If you wish to change the Zone assignment for the current FTG Installer Menu settings, click on the
down arrow at the right of the Zone field (below the FTG Installer Menu Settings field), and select the
appropriate Zone (0–8). See Reference section, “Using the TV Zoning Feature,” for further information
on the TV Zoning feature and setting the TV Zone # in the TV(s).
6. To add FTG Installer Menu settings to the FTG Configuration List, click
under FTG Installer Menu
Settings. This will copy the selected model’s settings to the FTG Configuration List.
Note: If you make any change(s) in the FTG Installer Menu Configuration Utility to the current data to
be included in the FTG Configuration List, you will need to recopy the FTG Installer Menu settings to
the FTG Configuration List.
Note: Above both the FTG Configuration List and Setup Menu List windows, an Edit Zone field enables
you to change the Zone assignment for each LV570M Installer Menu and/or Setup Menu profile, if desired. Select/highlight the desired profile, and then click on the down arrow at the right of the applicable
Edit Zone field to select the appropriate Zone.
7. Click the Save button in the List command section of the FTG File Manager main screen to save the
FTG Configuration List and, if present, Setup Menu List contents to an FTG Configuration (.tlx) file on
the PC’s hard drive for later use.
In the Save As pop-up window, name the file (avoid using special characters, such as ?, &, @, etc.)
and click Save. The default folder path is C:\Program Files\Zenith\FTG\TLX. Note that the FTG
Configuration file will have a “.tlx” file extension.
Note: To remove an individual item from the FTG Configuration List or the Setup Menu List before
saving the new file, click on/highlight the item to be removed, and then click the Remove Item button
directly above the applicable window. To clear both the current FTG Configuration List and Setup Menu
List contents, click the Clear button in the List command section of the FTG File Manager main screen.
8. Transfer the FTG Configuration (.tlx) file to a USB memory device, and proceed to “Importing a Clone
File” on pages 45 to 47 to transfer the FTG Configuration file to an LV570M TV.
206-4320
49
FTG File Manager Utilities Overview (Cont.)
FTG File Manager Main Screen
The FTG File Manager main screen enables you to compile, modify, and save FTG Configuration (.tlx)
files. It also allows you to change the Zone assignment for each Installer Menu profile, if desired (see
Reference section, “Using the TV Zoning Feature,” for further information).
FTG CONFIGURATION LIST
Data to be saved in FTG
Configuration (.tlx) file.
CLEAR/SAVE
FTG Configuration
and Setup Menu List
options.
NEW/OPEN
TLX File options.
Filename of opened FTG
Configuration (.rml) file
created using FTG Device
Configuration Application.
Copy FTG Channel Map
to and from FTG
Configuration List.
Copy FTG Installer Menu
settings to and from FTG
Configuration List. Assign
Zone as applicable.
Load default FTG Installer
Menu for appropriate
LV570M chassis.
SETUP MENU LIST
Data to be saved in FTG
Configuration file.
TLX FILE CONTENTS
Data contained in opened
FTG Configuration (.tlx) file.
Note: The data referenced in the FTG Configuration List is only a snapshot of the current FTG Channel Map and FTG Installer Menu settings
when copied to the list. If you make any change(s) to the current data
to be included in the FTG Configuration List, you will need to recopy
Channel Map and Installer Menu settings to the FTG Configuration List.
50
206-4320
FTG File Manager Utilities Overview (Cont.)
FTG Channel Map Configuration Utility
The FTG Channel Map Configuration Utility enables you to create, view, edit, and print a Logical
Channel Map.
EDIT/ADD MAP
Click to open the FTG
Channel Map Editor to create
or edit an FTG Channel Map
(see next page).
PRINT MAP
Click to display a printable
FTG Channel Map Report. The
report can also be exported as
an HTML or Text file.
Filename of opened FTG
Configuration (.rml) file created
using FTG Device Configuration
Application.
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51
FTG File Manager Utilities Overview (Cont.)
FTG Channel Map Editor
The FTG Channel Map Editor shows a single Logical Channel’s data and the FTG Channel Map.
LOGICAL CHANNEL MAPPING
Select a Logical Channel number. Then,
assign the RF, Major, and Minor channel
numbers to complete the mapping.
CUSTOM CHANNEL LABELS/ICONS
Enter custom labels and select icons
by name on menu or by number.
SET CHANNEL ATTRIBUTES
Check/select Encrypted, OSD,
or Blank Video.
ZONE RESTRICTION
Select Zone (TV not
in Hospital Mode) or
channel bank (TV in
Hospital Mode)
restriction(s) for channel.
See note below.
ADD
After defining a new
Logical Channel, click to
add channel to the FTG
Channel Map.
UPDATE
After editing an existing Logical
Channel’s data, click to commit the
changes in the FTG Channel Map.
EXIT
Click to exit editor and
return to FTG Channel
Map Configuration Utility.
DELETE
Click to remove highlighted
channel from FTG Channel Map.
Note: The application of FTG Channel Map Zone restrictions in the TV (see Zone Restriction
section in this screen) depends on the setting of Installer Menu item 027 HOSPITAL MODE (see
item 027 description on page 36 for further details). If Installer Menu item 027 is set to 0, Hospital
Mode is disabled, and TV Zoning / FTG Channel Map Zone restrictions may be set, as in Lodging
models (see also Reference section, “Using the TV Zoning Feature”). When Hospital Mode is
enabled, you can use Zones 1 to 4 to create custom channel lineups for Channel Banks 1 to 4 (see
also “Channel Banks Overview” on page 25). In the latter case, a checked Zone Restriction (1 to 4)
checkbox means that the selected channel is “deleted” from the same numbered channel bank.
52
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FTG File Manager Utilities Overview (Cont.)
FTG Installer Menu Configuration Utility
CONFIGURATION SETTINGS
Select tabs for categories of Installer
Menu items to set up TV.
Filename of opened FTG Configuration
(.rml) file created using FTG Device
Configuration Application.
Notes:
• The Pro:Centric tab enables you to set up Pro:Centric-specific parameters. Refer to the Free-ToGuest (FTG) File Manager User Guide for further information.
• LAN parameters are not applicable for these TV models.
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53
Reference: Updating TV/PTC Software using a USB Memory Device
This section describes how to update TV (CPU) and/or PTC software using the
TV Manager “Update TV Software” and/or “Update PTC Software” option(s),
respectively, though you may also use the Ez Download utility to update software,
if desired. See “Ez Download Utility” on pages 27 to 29 for further information.
TV Manager
USB
Logo Image Download
Before You Begin
Update TV Software
Update PTC Software
• Software update files must be stored in a folder named “LG_DTV” in the root
directory of the USB memory device.
• Ensure the USB device has been formatted with FAT format.
Import Clone File
Note for TV CPU Software Update only: If the TV detects a later version of
software on the USB device, it will automatically display a dialog from which you
can start the software update immediately. Otherwise, you can close the dialog,
and access the TV Manager as described below.
1. Turn ON the TV, and then insert the USB memory device into the TV’s USB
port.
Previous
CC
i
Update the TV/PTC Software
Note: You can check the TV/PTC software versions by accessing the Installer
Menu with the Installer Remote. See “Accessing the Installer Menu” on page
30 for further information. PTC and CPU versions are displayed in the Installer
Menu footer.
Ez Download
OK
TV Software Update (Expert)
[ Current TV Software Version Information ]
EPK : ##.##.##
The following software files are found in the memory card.
Select the file you want to download to this TV
or press EXIT to cancel the update.
EPK: ##.##.##
[Forced Update Option]
SPI Boot
LOGO Image
xxLV570M_CPU_SW
2. Press MENU on the Installer Remote to display the TV setup menus (TV is in
Pass-through Mode) or the Function Menu (TV is not in Pass-through Mode).
3. Use the arrow navigation keys to select/highlight either the Option menu
icon from the TV setup menus or the Lock menu icon from the Function
Menu. Then, press the number “7” key a total of seven times to access the
TV Manager.
TV Manager
USB
Logo Image Download
4. Use the Up/Down arrow keys to select Update TV Software or Update PTC
Software, as applicable, and then press OK.
5. In the next window (TV Software Update or Update PTC Software depending
on your selection in step 4—see also screen samples at right), use the Up/
Down arrow keys to select/highlight the update file to download. Then, press
OK.
Note: Do not select Forced Update options unless you have been specifically
instructed to do so or have previous experience with Expert Software Updates.
The TV will show update progress in a new window. Do NOT remove the USB
device until the software update is complete. When the software update is
complete, an “Updating complete” window will briefly be displayed, and then, the
TV will reboot.
Ez Download
Update TV Software
Update PTC Software
Import Clone File
CC
Previous
OK
Update PTC Software
xxLV570M_PTC_SW.txt
CC
Previous
OK
Note: TV Manager / Diagnostics
is for service use only.
54
206-4320
Reference: Downloading a Splash Screen Image using a USB Memory
Device
This section describes how to download a splash screen image using the TV
Manager “Logo Image Download” option, though you may also use the Ez Download utility to download the splash screen image, if desired. See “Ez Download
Utility” on pages 27 to 29 for further information.
Splash Screen Image File Guidelines
• The splash screen image must be a baseline (not progressive) JPEG.
• The image should be no larger than 1 MB.
• The maximum resolution allowed for a 24/28/32LV570M splash screen image
is 1360 x 768 pixels (HD).
• The maximum resolution allowed for a 43LV570M splash screen image is
1920 x 1080 pixels (FHD).
• Avoid using special characters, such as ?, &, @, etc., in the splash screen
image filename.
Before You Begin
• The splash screen image file must be stored in a folder named “LG_DTV” in
the root directory of the USB memory device.
• Ensure the USB device has been formatted with FAT format.
Download the Splash Screen Image
1. Turn ON the TV, and then insert the USB memory device into the TV’s USB
port.
TV Manager
USB
Logo Image Download
Update TV Software
2. Press MENU on the Installer Remote to display the TV setup menus (TV is in
Pass-through Mode) or the Function Menu (TV is not in Pass-through Mode).
3. Use the arrow navigation keys to select/highlight either the Option menu
icon from the TV setup menus or the Lock menu icon from the Function
Menu. Then, press the number “7” key a total of seven times to access the
TV Manager.
4. Use the Up/Down arrow keys to select Logo Image Download, and then
press OK.
5. In the Logo Image Download window, use the Up/Down arrow keys to select
the image file to download, and then press OK.
The TV will show update progress in a new window. Do NOT remove the USB
device until the splash screen image update is complete. When the image update
is complete, an “Updating complete” window will briefly be displayed, and then,
the TV will reboot. During the reboot, you should see the new splash screen.
206-4320
Ez Download
Update PTC Software
Import Clone File
CC
Previous
OK
Logo Image Download
Splash-Image-1920x1080-ProCentricJPEG
CC
Previous
OK
Note: TV Manager / Diagnostics
is for service use only.
55
Reference: Power Consumption Settings
The following tables assume that Installer Menu item 118 POWER SAVINGS is set to 3 (default)
and Installer Menu item 099 BACK LIGHTING is set as shown below (default value is 255).
24LV570M
Item 099
Back Lighting
(Static)
100
90
80
70
60
50
40
30
20
10
1
200
190
180
170
160
150
140
130
120
110
101
32LV570M
43LV570M
Power
Consumption
(Watts)
Percent
Savings
Power
Consumption
(Watts)
Percent
Savings
Power
Consumption
(Watts)
Percent
Savings
Power
Consumption
(Watts)
Percent
Savings
20.0
19.2
19.0
18.5
18.1
17.4
17.0
15.3
14.0
12.3
11.0
0%
4%
5%
8%
10%
13%
15%
24%
30%
39%
45%
21.9
20.8
20.6
20.0
19.6
19.0
18.4
16.8
15.1
13.2
11.8
0%
5%
6%
9%
10%
13%
16%
23%
31%
40%
46%
29.7
28.0
26.8
26.0
25.6
24.7
23.8
21.8
19.5
16.7
14.5
0%
6%
10%
12%
14%
17%
20%
27%
35%
44%
51%
53.3
49.4
46.4
44.7
43.5
41.3
38.9
34.4
28.5
22.0
16.3
0%
7%
13%
16%
18%
23%
27%
35%
47%
59%
69%
24LV570M
Item 099
Back Lighting
(Dynamic)
28LV570M
28LV570M
32LV570M
43LV570M
Power
Consumption
(Watts)
Percent
Savings
Power
Consumption
(Watts)
Percent
Savings
Power
Consumption
(Watts)
Percent
Savings
Power
Consumption
(Watts)
Percent
Savings
20.1
19.2
19.0
18.5
18.1
17.5
17.0
15.3
14.0
12.3
11.0
0%
5%
6%
8%
10%
13%
16%
24%
30%
39%
45%
21.9
20.9
20.6
20.1
19.7
19.0
18.5
16.5
15.1
13.2
11.8
0%
5%
6%
8%
10%
13%
16%
24%
31%
40%
46%
29.8
28.0
26.8
26.0
25.6
24.7
23.8
21.8
19.5
16.7
14.5
0%
6%
10%
13%
14%
17%
20%
27%
35%
44%
52%
53.3
49.2
46.2
44.7
43.5
41.3
39.0
34.4
28.7
22.0
16.4
0%
8%
13%
16%
18%
23%
27%
35%
46%
59%
69%
Note: Values are results of controlled experiments under laboratory conditions.
56
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Reference: TV Aux Input Configuration
ENABLE
DIRECT ACCESS
Tuning *
TV
MPI DATA
MPI DATA
STATUS TYPE
0x41 SOURCES
ENABLED (R/W)
Installer Menu
DATA STATUS
TYPE 0xD2
CURRENT AV
SOURCE (R)
DATA STATUS
TYPE 0x0D
AUX SOURCE (R)
Installer
Menu
Item 029
OLD OCV
=0
Installer
Menu
Item 029
OLD OCV
=1
Aux
Input
Input
Mode
Item
Function
Value
Enable
Bit
Label
Value
Value
Description
131-0
91-0
AV
(Rear)
CV
39
REAR AUX
EN
1
1
Rear Video (Aux)
1
0
VIDEO
132-0
92-0
HDMI2
91
HDMI2
ENABLE
2
S-Video Rear
2
0
VIDEO
2
COMPUTER
133-0
93-0
HDMI1
35
HDMI1
ENABLE
3
Front
Computer
3
0
VIDEO
2
COMPUTER
DTV
PC
DTV
PC
1
2
1
2
Installer
Menu Item
046 START
AUX SRCE
(Start Aux
Source)
Value
1
5
3
* Use Installer Remote to enter channel number indicated based on OLD OCV Installer Menu setting.
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57
Reference: b-LAN Setup & Overview
The b-LAN module is internal to the TV. It allows hospital/institution head end equipment with b-LAN technology
to communicate, via the institution’s RF distribution system, with the TV for configuration and control.
Installer Menu item 118 POWER SAVINGS controls the power circuitry for both the embedded b-LAN module
and the GAME CONTROL/MPI port. The default value is 3—the b-LAN module is only powered when the TV
is turned ON. See chart below.
TV OFF
TV ON
b-LAN & GAME
CONTROL/MPI Port
Power
b-LAN & GAME
CONTROL/MPI Port
Power
1
On
On
3 (default)
Off
On
POWER
SAVINGS
A b-LAN enabled head end device, such as an LG FMA-LG102, broadcasts over the RF distribution system
to communicate to multiple TVs. When the TV is first installed, it must be turned ON in order for its embedded
b-LAN module to receive communication from the head end device. At this point, if it is desired for the b-LAN
module to always be powered, including while the TV is turned OFF, set Installer Menu item 118 POWER
SAVINGS to 1.
Also, if MPI communication is required for external MPI control, set Installer Menu item 118 POWER SAVINGS
to 1 so that the GAME CONTROL/MPI port circuitry is always powered.
Caution: POWER SAVINGS should NEVER be set to 7. This setting is intended for factory use
only.
58
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Reference: FTG Mode via EBL (Local Configuration)
The following steps outline local FTG configuration of individual
TV EBLs using a direct PC-to-TV (EBL) connection. Refer to the
Free-To-Guest (FTG) Device Configuration Application User
Guide for further information.
FTG Device Configuration Application software is available online
at: www.lg.com/us/business/display-solutions/ftg.
Note: If the TV CPU is already in FTG Mode, you cannot use this
procedure to make changes to the FTG Channel Map and FTG
Installer Menu settings. Refer to FTG Mode information on pages
7 to 9 for further details.
Note: If the preceding condition applies, but you wish to switch the
TV to FTG Mode via EBL, see Reference section, “Restoring
Factory Defaults on the TV(s),” for further information before
proceeding.
1. Install (if necessary) and launch the FTG Device Configuration
Application (v5.5.8 or later) on the PC that will be used to
configure the EBL.
24/28LV570M Jack Panel
TV-LINK CFG
Use to connect PC to TV (EBL) for
local FTG Mode via EBL configuration.
RESET UPDATE
SERVICE
ONLY
Laptop
PC
TV-LINK
CFG
GAME CONTROL
/ MPI
OPTICAL SPEAKER OUT
AUDIO OUT LINE OUT
2. Build an FTG Channel Map using the FTG Channel Map Editor in
the FTG Channel Map Configuration Utility (or, if applicable, open
an existing FTG Configuration [.rml] file).
Note: Up to 141 logical channels can be defined in the FTG
Channel Map.
3. Connect the PC to the TV-LINK CFG jack on the TV’s rear jack
panel using a USB-to-TTL serial cable (TTL-232R-5V-AJ). If
necessary, install the device driver on the PC.
USB-to-TTL Serial Cable
Required for local FTG Mode
via EBL configuration.
GAME CONTROL
/ MPI
RESET UPDATE
SERVICE
ONLY
GAME CONTROL
/ MPI
ANTENNA/
CABLE IN
UPDATE
USB-to-TTL Serial Cable
Required for local FTG Mode
via EBL configuration.
GAME CONTROL
/ MPI
5. “Write” the FTG Channel Map to the EBL (switches the EBL
from Pass-through Mode to FTG Mode).
7. Save the FTG Channel Map and FTG Installer Menu settings to
an FTG Configuration (.rml) file for future use.
OPTICAL SPEAKER OUT
AUDIO OUT LINE OUT
TV-LINK CFG
Note: If Installer Menu item 118 POWER SAVINGS is set to 3
(default), the TV must be ON in order for steps 5 and 6 below to
be successful.
6. “Read” the current FTG Installer Menu settings from the EBL
using the FTG Installer Menu Configuration Utility. If necessary to
make changes to Installer Menu items, “Write” them back to the
EBL in FTG Mode.
OPTICAL
DIGITAL
AUDIO OUT
32/43LV570M Jack Panel
4. Turn ON the TV.
Note: After a “Write” of new data, the TV will briefly display a
green text banner that shows the EBL firmware version and
release date.
Laptop
PC
TV-LINK
CFG
Laptop
PC
Laptop
PC
OPTICAL
DIGITAL
AUDIO OUT
ANTENNA/
CABLE IN
TV-LINK CFG
UPDATE
TV-LINK CFG
Use to connect PC to TV (EBL) for
local FTG Mode via EBL configuration.
8. Tune the TV to a logical channel in the FTG Channel Map.
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59
Reference: Auto Input(s) Sensing Feature
This section provides detailed settings information for Installer Menu item 042 AUTO INPUTS. In the
Installer Menu, an informational code is displayed at the right of each Auto Inputs value (see example below).
Note: When both item 042 AUTO INPUTS and item 041 SIMPLINK EN are enabled in the Installer Menu,
HDMI inputs will be detected by SIMPLINK, but the Auto Input(s) Sensing Feature will not function.
PTC INSTALLER MENU
xxLV570M
CPU - CTV
042 AUTO INPUTS
AUTO INPUTS Display Code
This example illustrates Installer Menu item 042 value
193, which enables auto-sensing for all available Aux
inputs. The input #s in the display code (7, 6, 0 in this
example) identify the enabled Aux inputs. See table
below for a listing of the LV570M Aux inputs and their
corresponding display code input #s. The table on the
following page shows the display codes for all item
042 values.
193 76XXXXX0
UPN 000-000-000-000
ASIC D279
PTC V#.##.###
CPU V#.##.##.##
Each code consists of eight characters that identify the Aux input(s) for which auto-sensing is enabled.
The following table identifies the Installer Menu display code Input # for each Aux input that is available on
the LV570M TV models. The table also identifies the Installer Menu item associated with each Aux input.
Remember that in order for auto-sensing to be enabled for an input, that input must also be enabled in the
Installer Menu.
Installer Menu
Display Code
Input #
Aux
Input
0
Installer Menu
Item
Function
AV
039
REAR AUX EN
6
HDMI 1
035
HDMI1 ENABLE
7
HDMI 2
091
HDMI2 ENABLE
To disable auto-sensing for all available Aux inputs, set item 042 to 0. To enable auto-sensing for all available
Aux inputs, set item 042 to 255. All other available settings (i.e., settings for individual inputs), are listed in the
table below.
Item 042
Value
Inputs
AV
HDMI 1
HDMI 2
Installer Menu
Display
001
Enabled
Disabled
Disabled
DDXXXXX0
064
Disabled
Enabled
Disabled
D6XXXXXD
065
Enabled
Enabled
Disabled
D6XXXXX0
128
Disabled
Disabled
Enabled
7DXXXXXD
129
Enabled
Disabled
Enabled
7DXXXXX0
192
Disabled
Enabled
Enabled
76XXXXXD
193
Enabled
Enabled
Enabled
76XXXXX0
X = Aux input source is Disabled or Not Available (i.e., on these TV models)
D = Auto-sensing for input is Disabled
Input # = Auto-sensing for input is Enabled
60
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Reference: LV570M Hospital Operations
Hospital Features
The following table identifies when and how the LV570M hospital features are supported in three different
TV configurations. As indicated in the introduction to this document, LG commercial TV functionality is based
on “ownership” of the Channel Map. For the purposes of this table, “CPU” indicates that the TV is in Passthrough Mode with the Channel Map in the CPU (i.e., auto-tuned/edited channel lineup) and “PTC” indicates
that the TV is in Pass-through Mode with the Channel Map in the PTC (PTC-CTV Mode).
PTC
CPU
Hospital Mode State
Disabled
Installer Menu
Item
IR Banks Enable
Scan Mode
Start Channel in Scan Mode
Feature Level
Bed 1/Bed 2
Multi-code IR
Speaker
Function Preview
Hospital Mode
Bed 1/Bed 2
Pillow Speaker Voltage
Speaker
Quick Shutoff
012
013
014
020
020
020
020
025
027
027
027
027
077
X
X
X
(b)
(c)
Enabled
X
X
X
X
(c)
FTG/PPV Mode
Disabled
Enabled
Disabled
Enabled
X
X
X
X
X
X*
X*
X*
X*
X
X
X
X
X
X
X
X
(b)
(c)
X
X
X
X
X
(c)
(c)
X
X
X
(c)
1
4*
X
X
X*
(b)
Channel Banks
Number of Banks Enabled
Channel Preview/Banks Setup Menu
Blanked Channel
Inactive TV
SAP Key (special use in Channel
Preview/Banks Setup Menu)
1
X
X
4
X
X
X
X
Aux Input Sources
Input List Menu
Aux in Channel Lineup
X
X
X
X
X
(e)
X
(e)
X
X
(d)
X*/(d)
TV Setup Menus
Audio / Sound Out (TV Speaker)
Option (Power Indicator)
(e)
X
(e)
X
* Applicable for FTG Mode via CPU only.
X = feature supported
a) Turn ON function only. Always goes to channel 2-0.
b) Zenith pillow speaker code/(+12v) supply voltage. (When Installer Menu item 027 is set to 254 [factory default value], there is no power [voltage] supplied to the pillow speaker interface.)
c) Quick Shutoff feature only functions when Scan Mode is enabled and if you are using an analog pillow speaker.
d) Dependent upon installer-defined FTG/PPV Channel Map.
e) Sound Out Menu is only accessible when the speaker selected is TV Only or both TV & Pillow.
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61
Reference: LV570M Hospital Operations (Cont.)
Speaker Selection
The following table identifies the speaker sound source as determined by Installer Menu items 027
HOSPITAL MODE and 020 FEATURE LEVEL and the Sound Out setting in the Audio Menu.
Item 027 HOSPITAL
MODE Value
Item 020 FEATURE
LEVEL Value
Audio / Sound Out Menu
Setting
Sound Source
0
0 – 24
TV Speaker
TV (Internal) Speaker
0
0 – 24
External Speaker
External Speaker *
0
64 – 65
N/A
Pillow Speaker
1 – 34
N/A
N/A
Pillow Speaker
65 – 98
N/A
TV Speaker
TV (Internal) Speaker
65 – 98
N/A
External Speaker
External Speaker *
129 – 162
N/A
TV Speaker
Pillow Speaker and TV
(Internal) Speaker
129 – 162
N/A
External Speaker
Pillow Speaker and
External Speaker
* You will only hear sound if an external speaker is connected to the TV.
Note: If the TV is not in FTG Mode, the Audio Menu is only accessible when the speaker selected is TV
Only or both TV & Pillow. If the TV is in FTG Mode, the Audio Menu is no longer accessible.
62
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Reference: Restoring Factory Defaults on the TV(s)
This section describes how to restore all factory defaults or just the Installer Menu factory defaults either on a
single TV that is currently in Pass-through or FTG Mode or on multiple TVs that are currently in FTG Mode.
Restore All Factory Defaults
This section describes how to restore a single TV, regardless of its mode, to a factory default condition.
The following procedure requires that you contact LG technical support to obtain a predefined value/
password for Installer Menu item 117 FACT DEFAULT that enables access to initiate a factory “IN-STOP”
process, which restores all factory defaults. This procedure will also reactivate the EZ-Manager Wizard.
1. Use the Installer Remote to access the TV’s Installer Menu.
2. Navigate to Installer Menu item 117 FACT DEFAULT, and key in the value provided by technical support.
Then, press OK.
3. At the prompt for confirmation, key in the password provided by technical support. This will initiate the
IN-STOP that restores the factory defaults on the TV.
Installer Menu Item 117 FACT DEFAULT
If the TV is currently in Pass-through Mode, you can set Installer Menu item 117 FACT DEFAULT to 1 to
restore the Installer Menu factory defaults and clear the PTC Channel Map, including any assigned channel
icons and custom text labels. Note, however, that if a complete restoration of the TV’s factory defaults is
required, see “Restore All Factory Defaults” above.
Additional FTG Mode via CPU Options
There are two additional options for restoring Pass-through Mode/Installer Menu factory defaults on TVs that
are in FTG Mode via the CPU. The first enables you to restore a single TV to Pass-through Mode, while the
second enables you to restore multiple TVs to Pass-through Mode at one time. However, both options require
that you create a “Zero Mapped Channels” FTG Configuration (.tlx) file, i.e., an FTG Configuration file with no
data. Refer to the Free-To-Guest (FTG) File Manager User Guide for further information.
• Using a USB memory device, import a “Zero Mapped Channels” FTG Configuration (.tlx) file to the TV. Refer
to “Importing a Clone File” on pages 45 to 47 for further information on the import procedure.
• If your system uses a Pro:Centric server for remote management, use the Pro:Centric server Admin
Client to load a “Zero Mapped Channels” FTG Configuration (.tlx) file on the Pro:Centric server. Refer to
the Pro:Centric Server Admin Client User Guide for further information.
Additional FTG Mode via EBL Options
There are two additional options for restoring Pass-through Mode/factory defaults on TVs that are in FTG
Mode via the EBL. The first enables you to restore a single TV to Pass-through Mode, while the second
enables you to restore multiple TVs to Pass-through Mode at one time.
Note: While the IN-STOP process described above will clear both the PTC and the CPU, both
options below only clear the PTC. Thus, the current Channel Map and TV setup menu settings
will remain in the CPU after the reset is completed.
• Using a direct PC-to-TV connection, “Write” an unpopulated Channel Map—that is, a Channel Map with 0
(zero) channels—to the TV. See Reference section, “FTG Mode via EBL (Local Configuration),” and/or the
Free-To-Guest (FTG) Device Configuration Application User Guide for further information.
• If your system uses an FMA for remote management/broadcast configuration, configure the FMA device
with an FMA Configuration (.fma) file that only contains a “0 Mapped Channels” FTG Channel Map to
broadcast to the TV EBL(s). Refer to the Free-To-Guest (FTG) Device Configuration Application User
Guide and/or the Installation & Configuration Guide for the FMA device for further information.
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63
Reference: Using the TV Zoning Feature
This section describes the TV Zoning feature available with the LV570M model TVs. The TV Zoning
feature enables you to create localized configurations for TVs in selected locations, or “Zones,” within the
installation environment, for example, a lobby area, fitness center, restaurant, etc. This feature is primarily
intended for use when the TV is configured for FTG Mode via CPU operation. However, selected elements
of TV Zoning (Installer Menu and Setup Menu profile Zone assignments) may also be used with TV cloning
processes using a USB memory device / “.tlx” file.
Refer to the appropriate section(s) below for further information on the TV Zoning feature and how to set
the TV Zone # in a TV that is currently in Pass-through Mode.
Using the TV Zoning Feature with FTG Mode via CPU Configuration
The FTG File Manager may be used to create an FTG Configuration (.tlx) file that contains multiple
Installer Menu and Setup Menu profiles, each with its own Zone assignment. Up to nine unique Zones
can be designated for LV570M FTG Installer Menu and/or Setup Menu profiles. Zone restrictions can
also be placed on individual channels in the FTG Channel Map. Thus, for example, you may create an
FTG Installer Menu and/or Setup Menu profile to specifically configure a TV in the fitness center and also
restrict the channels that are available to be tuned on that TV.
The TV Zone # must be set appropriately on each TV in order for the TVs to be configured correctly. See
“Set the TV Zone # in the TV” on the following page, and set the TV Zone # in all the TVs in a select area,
so that the TVs are configured with corresponding FTG Installer Menu and/or Setup Menu settings and/or
can omit channels that have been restricted in the FTG Channel Map. TV Zone 0 is the default TV Zone #.
The following subsections briefly describe how to assign Zone designations in the FTG File Manager.
Refer to the Free-To-Guest (FTG) File Manager User Guide for further information.
FTG Installer Menu Profile Zone Assignments
The FTG File Manager main screen enables you to change the Zone assignment (default = Zone 0) for
each Installer Menu profile to be included in an FTG Configuration (.tlx) file. For example, you may wish
to create one LV570M Installer Menu profile for the lobby area and another LV570M Installer Menu profile
for the fitness center, both of which are different from the FTG Installer Menu profile used for standard
patient rooms. The TV Zoning feature enables you to save multiple LV570M FTG Installer Menu profiles,
each with its own Zone assignment, in one FTG Configuration (.tlx) file. If each TV in the aforementioned
locations (Zones) has had its TV Zone # set appropriately, as described in the procedure on the following
page or via the EZ-Manager Wizard, the TV(s) will only be configured by the Installer Menu profile that
matches its(their) Zone setting.
In the FTG File Manager main screen, you can also edit the Zone assignment for each Installer Menu profile
and/or Setup Menu profile already present in the FTG Configuration List and Setup Menu List windows.
Note: See also the FTG File Manager main screen overview on page 50. In addition, note that Setup
Menu profiles cannot be created in the FTG File Manager; they must be saved (exported) from a TV.
FTG Channel Map Zone Restrictions
The FTG Channel Map Editor in the FTG File Manager’s FTG Channel Map Configuration Utility enables
you to place Zone restrictions on individual channels that may be prohibited or deemed unsuitable for
selected locations. In the FTG Channel Map Editor, one or more Zone restrictions (1–8) may be placed on
each channel that is to be restricted. For example, if you wish to restrict a channel from Zones 2 and 4,
select both “Zone 2” and “Zone 4” in the Zone Restriction section of the FTG Channel Map Editor screen
when defining or editing that channel.
64
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Reference: Using the TV Zoning Feature (Cont.)
Note: While a channel can be restricted from up to eight Zones, a TV can only ever be in (set for) one
Zone. See also the FTG Channel Map Editor overview on page 52.
At the same time, keep in mind that the TV Zone designations are not mutually exclusive. That is, you may
opt to place Zone restrictions on selected channels in the FTG Channel Map, but at the same time, you can
choose to configure all TVs at the site with the same Installer Menu and/or Setup Menu settings. For
example, an FTG Configuration (.tlx) file being used to configure the TVs at a site may contain multiple
Installer Menu and Setup Menu profiles with different Zone assignments, as well as an FTG Channel Map
with Zone restrictions on several channels. Each TV that still has the default TV Zone 0 setting will only be
configured by the Installer Menu and/or Setup Menu profile(s) with a Zone 0 designation. If, on the other
hand, the TV Zone # is set to 1, the TV will first look in the file for the LV570M Installer Menu and/or Setup
Menu profile(s) with a Zone 1 designation. If none of the LV570M Installer Menu and/or Setup Menu profiles
has a Zone 1 designation, the TV will then look for the LV570M profile(s) with a Zone 0 designation. For
the FTG Channel Map configuration, when the TV Zone # is set to 0, the TV will ignore any Zone restrictions
(1–8) that may be placed on channels in the FTG Channel Map. However, when the TV Zone # is set to 1,
the TV will omit any channels that have been restricted from Zone 1 in the FTG Channel Map.
Using the TV Zoning Feature with Cloning Configuration
A location-specific configuration / Clone (.tlx) file may be saved (exported) from a Master TV and then be
used to configure Target TVs. For example, if the TV Zone # in the Master TV is set to 3 before the Clone file
export is initiated, the Master TV’s Installer Menu and Setup Menu profiles will be saved with the TV Zone
3 assignment. In order to configure the Target TVs with the Zone 3 Installer Menu and Setup Menu profiles
exported from the Master TV, you must set the TV Zone # accordingly in the Target TVs before importing
the Clone file. See “Set the TV Zone # in the TV” below. Also, see “Cloning Procedures” on pages 44 to 47
for additional information on the cloning processes. TV Zone 0 is the default TV Zone #.
Set the TV Zone # in the TV
You can set the TV Zone # in the EZ-Manager Wizard (see “EZ-Manager Wizard” on pages 14 to 19)
or, if the TV is in Pass-through Mode, via the TV’s setup menus as described below. Note that the following
procedure can only be performed while the TV is in Pass-through Mode. You will also be able to specify a
Label (North, South, East, West) and Room Number for this TV, if desired.
1. Turn ON the TV.
2.Press MENU on the Installer Remote, and use the arrow navigation keys to select/highlight the
OPTION menu icon. Then, press OK.
3. Use the Up/Down arrow keys to select Zones & Room Number, and then press OK.
4. In the Zone, Label, and Room Number pop-up window, complete the appropriate fields as described
below. Use the Left/Right arrow keys on the Installer Remote to navigate between each of the fields.
• Zone: Enables you to set a TV Zone # so that the TV can be configured with Installer Menu and/or
Setup Menu settings intended only for the assigned Zone. The Installer Menu and/or Setup Menu
settings may be provided in a Clone/Configuration (.tlx) file. If the TV is being configured for FTG Mode
via CPU, the TV Zone # setting also allows the TV to omit channels that have been restricted in the
FTG Channel Map (see “FTG Channel Map Zone Restrictions” on previous page).
To change the TV Zone, navigate to the Zone field, and use the Up/Down arrow keys to specify the
desired TV Zone # (0–8).
(Continued on next page)
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65
Reference: Using the TV Zoning Feature (Cont.)
(Continued from previous page)
• Label: Allows you to select a North, South, East, or West text label for this TV. Use the Up/Down
arrow keys to select the applicable label.
• Room Number: Allows you to specify the number of the room in which the TV is located. You can use
the number keys on the Installer Remote to direct enter a room number. Use the Dash key on the
Installer Remote as necessary to toggle between number and letter characters in the Room Number
field. Also, you can use the Flashback key on the Installer Remote to delete characters in this field.
5. When you have completed the fields as necessary, select OK, and then press OK on the Installer
Remote to close the window and return to the Option Menu.
6.Press MENU to return to program viewing.
OPTION
Move
OK
• Language
• Caption
: Off
• Standby Light
: Off
• DivX(R) VOD
• Set ID
:1
• Demo Mode
• Zone & Room Number
• Eject
Z
Change a room number
Zone, Label, and Room Number
• If creating Zones for Installer Menu settings and/or Channel Mapping, select the appropriate Zone # (0-8)
based on the Zone in which this TV is installed. (See Commercial Mode Setup Guide for more information.)
• Select a Label and/or use the alphanumeric keypad on the remote to input the Room Number.
Q.MENU
Zone
Label
0
-----
Room Number
1
2
3
4
5
6
7
8
CHAR/
NUM
0
9
INPUT
TV
1
4
7
DVD
.,;@
ghi
pqrs
2
5
8
MARK
abc
jkl
tuv
0
3
6
9
def
mno
wxyz
FLASHBK
CHAR/NUM
CC
DEL
VOL
TIMER
DELETE
CH
P
A
G
E
MUTE
PORTAL INFO
GUIDE
OK
ENTER
MENU
SETTINGS EXIT
OK
66
PIP
PIPCH+
PIPCH-
SWAP
PIP INPUT
SAP
206-4320
Reference: 24/28LV570M Rear and Side Jack Panels
TV-LINK CFG
(3.5 mm jack) Use to connect PC to TV (EBL)
for local FTG Mode via EBL configuration.
HDMI IN 1
Connection for HDMI output
from external device.
UPDATE
Restricted to software updates.
PILLOW SPEAKER
Connect pillow speaker here.
RESET
Initiates a hardware reset and
turns the TV OFF.
ANTENNA/CABLE IN
Connect to Antenna/CATV.
RESET UPDATE
SERVICE
ONLY
SERVICE ONLY
Restricted to service
updates.
TV-LINK
CFG
IN
1
GAME CONTROL
/ MPI
OPTICAL SPEAKER OUT
AUDIO OUT LINE OUT
PILLOW
SPEAKER
ANTENNA/
CABLE IN
GAME CONTROL/MPI
When the TV/EBL is in Pass-through Mode, the
MPI function enables an external MPI control
device (i.e., VOD/PPV STB, etc.) to control the TV.
Game Control—EBL in SONIFI PPV Mode only.
OPTICAL AUDIO OUT
Use for amps and home theater systems. Note:
When the TV is OFF, this port is not enabled.
206-4320
USB IN
USB IN
IN 2
USB IN
Insert USB memory device
for software updates, cloning
purposes, FTG Mode via CPU
configuration, picture/music
entertainment, etc., as applicable.
..........
IN 2
HDMI IN 2
Connection for HDMI output
from external device.
AV IN
..........
SPEAKER OUT / LINE OUT
(3.5 mm jack) Connect external audio (fixed
speaker, variable speaker, or fixed line level
[amplifier]) equipment. See Reference section,
“External Stereo Speaker Specifications,” for
further information.
Side Jack Panel
AV IN
(3.5 mm jack) Connect video/audio
output from external device (use A/V
adapter cable provided with TV).
67
Reference: 32/43LV570M Rear and Side Jack Panels
GAME CONTROL/MPI
When the TV/EBL is in Pass-through Mode,
the MPI function enables an external MPI
control device (i.e., VOD/PPV, etc.) to control the TV. Game Control—EBL in SONIFI
PPV Mode only.
HDMI IN 1
Connection for HDMI output from
external device.
SPEAKER OUT / LINE OUT
(3.5 mm jack) Connect external audio (fixed speaker,
variable speaker, or fixed line level [amplifier])
equipment. See Reference section, “External Stereo
Speaker Specifications,” for further information.
OPTICAL DIGITAL AUDIO OUT
Use for amps and home theater systems.
Note: When the TV is OFF, this port is not
enabled.
TV-LINK CFG
(3.5 mm jack) Use to connect
PC to TV (EBL) for local FTG
Mode via EBL configuration.
PILLOW SPEAKER
Connect pillow speaker here.
PILLOW
SPEAKER
SERVICE ONLY Restricted to service
updates.
SPEAKER OUT
LINE OUT
SERVICE
ONLY
GAME CONTROL
/ MPI
IN
1
OPTICAL
DIGITAL
AUDIO OUT
ANTENNA/
CABLE IN
VIDEO L/MONO-AUDIO-R TV-LINK CFG
AV IN/AUDIO IN(DVI)
RESET UPDATE
ANTENNA/CABLE IN
Connect to Antenna/CATV.
68
..........
IN 2
USB IN
Side Jack Panel
USB IN
Insert USB memory device
for software updates, cloning
purposes, FTG Mode via
CPU configuration, picture/
music entertainment, etc., as
applicable.
UPDATE
Restricted to software updates.
RESET
Initiates a hardware reset and turns the TV OFF.
AV IN/AUDIO IN (DVI)
Connect to composite audio/video
output from external device.
HDMI IN 2
Connection for HDMI output
from external device.
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Reference: External Stereo Speaker Specifications
The SPEAKER OUT / LINE OUT 3.5 mm stereo jack on the LV570M rear panel provides stereo speaker
EXTERNAL SPEAKER_R- (Sleeve)
signal outputs (fixed speaker, variable speaker, or fixed line level [amplifier]) for external audio equipment.
EXTERNAL SPEAKER_R+ (Ring 2)
Set Installer Menu item 097 AUDIO OUTPUT as required in accordance with external audio equipment
EXTERNAL SPEAKER_L- (Ring 1)
connected to the TV. Also, refer to the following diagram for pinout details.
EXTERNAL SPEAKER_L+ (Tip)
Caution: Do NOT insert a mono plug, as this may damage the TV.
3
1
SPEAKER OUT
LINE OUT
2
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1
LEFT (Tip)
2
RIGHT (Ring)
3
GROUND (Sleeve)
69
Reference: Installer Remote Control Typical Key Functions
An LG Installer Remote is required to set up and operate the TV. The LG Installer Remote illustrated below
shows typical remote control functions and is provided for reference only.
TV LG1/TV LG2 & TV Z1/TV Z2
Selects the LG or Zenith IR codes sent by the
remote. In order for the TV to respond, this
setting must match the setting in the TV.
Numbers (0 - 9) & DASH
Use to enter a channel or program number.
Dash is used for sub-channel numbers such as
9-1, 9-2, etc.
POWER
TV
LG1
TV
LG2
TV
Z1
TV
Z2
MENU
Displays and removes the TV setup menus (or, if
applicable, the Function Menu).
MENU
FLASHBK (Flashback)
Returns to the previously tuned channel.
PORTAL
Displays and removes the Pro:Centric interactive
menu.
CHANNEL UP/DOWN
Changes channels based on channels in
the channel lineup.
VOLUME UP/DOWN
Increases/decreases sound level.
Arrows (Up/Down/Left/Right) & OK
Use to navigate on-screen menus, direct tune
channels, and adjust TV settings.
CH. BANK
Selects Channel Bank 1, 2, 3, or 4 when Hospital
Mode is enabled and the TV is in PTC-CTV
Mode or FTG Mode via CPU. Otherwise, this
button displays available Aux inputs.
CH. PREVIEW
Displays and exits the Channel Preview/Banks
Setup Menu (TV in PTC-CTV mode only).
MUTE
Switches sound On or Off.
TIMER
Sets the amount of time before the TV
automatically turns itself Off.
ALARM
Enables users to schedule a one-time “alarm”
event, in which the TV turns itself On at the
user-specified time.
EXIT
Clears all on-screen displays and returns to
program viewing.
70
POWER
Turns the TV On or Off.
FLASHBK
PORTAL
INFO
GUIDE
Displays and removes the Pro:Centric channel
guide/EPG.
GUIDE
CH
VOL
+
+
OK
VOL
INFO
Displays channel information. (RETURN)
Returns one level to the previous menu/
display.
CH
Color buttons access special functions in some
menus.
CC
SAP
CH.
BANK
CH.
PREVIEW
MUTE
TIMER
ALARM
EXIT
CC
Activates subtitles, unless the Channel
Preview/Banks Setup Menu is currently on the
screen (applicable for PTC-CTV Mode only), in
which case this option displays the Lock (V-Chip)
Menu.
SAP Analog Mode: Selects MTS sound (Mono,
Stereo, or SAP). DTV Mode: Changes the audio
program language, if additional languages are
available. *
* SAP notes:
• If SAP is selected and no SAP is provided, sound
may not be heard on channel.
• Each channel may have its own SAP setting.
• Each time digital channels are tuned, the TV attempts
to locate the default audio program language. If the
default audio program language is not available, the
TV will use the first available audio program.
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Reference: LG Pro:Centric Patient Remote and Pillow Speaker
LG Pro:Centric patient remotes and/or pillow speakers are available
for purchase (see patient remote example at right and pillow speaker
example on following page). For additional information and/or to purchase
an LG Pro:Centric patient remote or pillow speaker, please contact your
LG service representative.
Patient Remote and Pillow Speaker Functionality
Both the LG Pro:Centric patient remote and the LG Pro:Centric pillow
speaker provide access to Pro:Centric application features (via PORTAL,
INFO, and GUIDE buttons). See also “Installer Remote Control Typical
Key Functions” on the previous page for further information on button
functions. The patient remote also provides multi-code capability as
described below.
Set the Patient Remote IR Code Scheme
(Multi-code Feature)
This section describes how to set the LG Pro:Centric patient remote to
send unique IR codes based on “bed number” in a multi-TV single room
installation. The remote may be set from Bed 1 to Bed 4.
Note: The TV will always respond to the standard LG Installer Remote
IR code scheme, i.e., you can always use an Installer Remote with the
TV, regardless of its multi-code IR setting.
POWER
INPUT
MUTE
VOL +
CC
CH +
OK
CH -
VOL -
PORTAL
INFO
GUIDE
The following procedure describes how to set the bed number in the
TV’s Installer Menu and in the patient remote.
1. Installer Menu item 020 FEATURE LEVEL determines the additional
IR code scheme to which the TV will respond. Access the Installer
Menu, and set item 020 to the desired value (16 – 19).
FLASHBK
The patient remote must now be set to match the FEATURE LEVEL
setting. That is, if item 020 is set to 17 for Bed 2, the patient remote
must also be set to multi-code Bed 2.
Note: By default, the patient remote IR code scheme is the same as
the standard LG Installer Remote IR code scheme.
2. On the patient remote, press and hold OK along with the desired
(bed) number key (1 – 4).
The LED at the top left of the remote will light for three seconds and
then turn OFF.
3. Once the LED turns OFF, release both keys on the remote.
SAP
ALARM
EXIT
TIMER
Typical LG
Pro:Centric Patient
Remote
4. Verify that the patient remote now controls the TV, based on your
settings.
Note: If necessary, you can restore the patient remote IR code scheme
to the standard LG Installer Remote IR code scheme by pressing and
holding OK on the remote along with the “0” key.
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71
Reference: LG Pro:Centric Patient Remote and Pillow Speaker (Cont.)
USB Media Navigation
This section provides a brief overview of the LG Pro:Centric patient
remote and LG Pro:Centric pillow speaker navigation tools for use with
USB media files (photos, videos, music, etc.).
Note: The LG Pro:Centric pillow speaker is currently the only pillow
speaker that enables users to navigate and play/view USB media files.
Note: Refer to the Owner’s Manual for detailed information on USB
memory device requirements and the types of media supported by the
LV570M TVs.
1. Insert the USB memory device into the TV’s USB port.
Once the TV detects the USB device, a SmartShare icon will be
displayed on the screen. Press OK (patient remote) or Enter (pillow
speaker) to access the Smart Share application.
2. Use the arrow keys on the patient remote /pillow speaker to select/
highlight the desired option(s) in the Smart Share screen, and then
press Enter/OK.
3. Within each USB media directory (Photos, Videos, or Music):
POWER
INFO
GUIDE
ENTER
PORTAL
RETURN
CHANNEL
VOLUME
MUTE
• Use the arrow keys on the patient remote/pillow speaker to navigate
from one folder or file to another, and press Enter/OK to open or
play a selected folder or file.
• Use the arrow keys on the patient remote/pillow speaker, as
necessary, to scroll through all available files.
• In View and Play modes, you typically can use the pillow speaker/
patient remote to navigate to another directory level (without exiting
the Smart Share application).
• To exit the Smart Share application, press (patient remote) or
Return (pillow speaker). The TV’s Smart Launcher will be displayed
along the bottom of the screen, and you can use the Left/Right
arrow keys on the patient remote/pillow speaker to select LiveTV to
return to program viewing. If you wish to relaunch the Smart Share
application, you must physically remove and then reinsert the USB
memory device.
72
Typical LG
Pro:Centric Pillow
Speaker
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Reference: Pillow Speaker Setup
The pillow speaker will only be functional after the Express Script/Custom Master TV Setup and/or
cloning/USB configuration procedures are complete.
Note: When Installer Menu item 027 HOSPITAL MODE is set to 254 (factory default value), there is no
power (voltage) supplied to the pillow speaker interface.
Connecting a Pillow Speaker to the TV
Connect the pillow speaker (see example at right) to the PILLOW
SPEAKER interface on the rear jack panel of the TV.
Caution: Use a pillow speaker that is a UL recognized
pendant control bearing the warning: “Risk of fire if used
in oxygen enriched atmosphere. Keep pendant control
away from oxygen equipment.”
Typical Pillow Speaker
(Serial Data Control)
POWER
INFO
GUIDE
ENTER
PORTAL
RETURN
CHANNEL
Controlling the TV with Serial Data
VOLUME
MUTE
These TV models are capable of being controlled by a single-wire,
serial data signal. This is an LG patented technology and is being
implemented by certain brands of “smart” pillow speakers.
Pillow Speaker Interface
PILLOW SPEAKER
This connector provides an interface for patient-pendant remote
control or entertainment audio and nurse call systems. All lines are
isolated from the AC power line and earth ground (a transformer
isolates the DC supply, optocouplers isolate the control lines, and a
transformer isolates the audio). For positive voltage configurations
(e.g., for Zenith/Philips pillow speakers), +12 volts/+5 volts is provided
on pin 3 (Channel Up/Data In) in reference to pin 4 (Common). For
negative voltage configurations (e.g., for RCA pillow speakers), +5
volts is provided on pin 4 in reference to pin 3.
The following table describes the pillow speaker interface pinout.
See also diagram at right.
Pin No.
Description
1
Analog external control for TV ON/OFF.
2
No connection
3
Analog external control for Channel Up or Serial Data In.
4
Common connection for control, data, and audio output.
5
Isolated Audio Output. Nominal 14 ohm source impedance
with short circuit protection. Audio level control provided by
an external low-impedance, pad-type volume control or serial
data Volume Up/Down keys.
6
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Pillow Speaker Interface Pinout
4
5
1
6
2
3
1
TV ON/OFF
2
NC
3
CHAN UP/DATA IN
4
COMMON
5
AUDIO OUT
6
CHAN DOWN
Analog external control for Channel Down.
73
Reference: Pillow Speaker Setup (Cont.)
Controlling the TV with Mechanical Switches
A typical analog pillow speaker with mechanical switches will momentarily connect pin 1, 3, or 6 to pin 4
(Common) to control Power ON/OFF, Channel Up, or Channel Down. See schematic below. These pins
are at +13 volts DC (when measured from pin 4) with the switches open. Typical current draw is 8 mA
when a switch is closed. (This operation is identical to previous models using the 5-wire interface, except
that only +7 volts DC was supplied and current draw was only 2.5 mA.)
4
5
SPKR
6
1
2
VOLUME CONTROL
TV
ON/OFF
74
Typical Schematic for Analog
Pillow Speaker
3
(MALE
PLUG)
CHAN
DOWN
CHAN
UP
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Reference: VESA Standard TV Mounts
General Guidelines: Choosing a Location
for Installing a VESA Standard Mount
To the right are some examples of VESA
standard mounts. Since there are numerous
types of stands and mounts available, only
a few are shown here. Refer to the instructions provided with the TV stand that will be
used to mount the TV. Be sure the style of
stand selected is capable of supporting the
weight of the TV and is appropriate for the
application.
Wall Mounts
If the mount will be on a wall, a typical
wooden stud behind the wall board would be
the preferred choice for a location to attach
the wall mount. The wall mount location
chosen should be appropriate for drilling
holes and have available the required power
source as well as antenna/cable and any
other equipment leads as necessary.
Typical Wall Stud Type Mount with
Swivel Bracket
Pedestal Mounts and Stands
A sturdy surface on a desk or other similar flat
table-like furniture would be the appropriate
location for mounting a pedestal-style TV
stand.
Most stands are designed so that the wiring
is threaded through the stand itself or a loopthrough style clamp so that the wiring is
neatly bunched and not strung in such a way
as to create a potential hazard to the user.
(Some stands are portable and can be
moved from one location to another.) Be
sure all safety considerations are followed.
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Typical Pedestal Type Mount with
Swivel Bracket
75
Troubleshooting
General Troubleshooting (Some Quick and Easy Tips for Resolving Problems)
Installation
Symptom
Possible Cause(s)
Possible Solution(s)
Cannot direct enter
channel number.
(TV in Pass-through Mode) Installer
Menu item 028 CH. OVERIDE is set
to 0, i.e., disabled (recommended
setting).
(TV in FTG Mode) The channel
entered is not included in the FTG
Channel Map.
If the channel lineup is locked (recommended setting), only
channels that are active in the TV’s channel lineup can be
selected. Set 028 CH. OVERIDE to 1 to allow access for direct
keypad entry to all channels.
No channels present
after Express Script.
Channel access is restricted to channels included in the FTG
Channel Map. If necessary, make changes to the FTG
Channel Map using the FTG File Manager or the FTG Device
Configuration Application, as appropriate.
Auto Tuning not run.
Refer to Express Script procedure. Auto Tuning must be run in
order for the channel lineup to be populated. To reactivate the
Express Script, restore the TV to a factory default condition.
Picture Reception and Sound
Symptom
Possible Cause(s)
Possible Solution(s)
No picture.
TV is turned OFF.
• Turn TV ON.
• Power failure?
Antenna/cable not connected.
Connections incorrect.
MPI not connected.
Encrypted program.
Wrong tuning band.
Broadcast problem.
Audio muted.
Pillow/TV speaker not configured
properly.
Connect antenna/cable signal to TV.
Check connections on TV.
If applicable, connect MPI cable to MPI device.
Try another channel.
Adjust Installer Menu settings.
Try a different channel.
Press MUTE or use Volume Up key to increase sound level.
Check that Installer Menu items 020 FEATURE LEVEL and 027
HOSPITAL MODE are set as required. Also, if applicable, select
TV Speaker in the Audio Menu.
Symptom
Possible Cause(s)
Possible Solution(s)
Installer Menu setup.
Wrong Installer Menu settings.
Adjust Installer Menu settings as required.
Symptom
Possible Cause(s)
Possible Solution(s)
Remote doesn’t work.
Remote not in TV Mode.
Depending on the remote used, you may need to use a MODE
key to put the remote into TV Mode.
Not aimed at IR receiver.
Point remote at IR receiver on TV.
Remote too far from IR receiver or
IR path is obstructed.
Move remote closer to IR receiver on TV, darken room, and/or
remove obstructions.
MPI not connected.
Weak batteries.
Wrong battery polarity.
Too much light in room.
Remote IR codes do not match
setting(s) in TV.
If applicable, connect MPI cable to MPI device.
Replace batteries.
Check that “+” and “-” match in battery compartment.
Dim room light.
Make sure the Installer Remote is compatible. Contact your LG
representative, as necessary. Then, check settings both in the TV
and on the remote. IR codes sent by the remote must match the
setting(s) in the TV.
Normal picture, poor or
no sound.
Erratic Operation
Installer Remote (not supplied with TV)
76
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Troubleshooting (Cont.)
Commercial Mode Check / FTG Operation Troubleshooting
Commercial Mode Check
Use this flowchart to determine whether the TV is currently in Commercial Mode.
Press POWER on
Installer Remote.
TV turned
ON?
No
TV
connected
to AC
Power?
No
Plug into AC
Power outlet.
Yes
Yes
Bad
TV
Leave the TV set ON,
and press MENU on
the Installer Remote.
Function
Menu
on display?
No
Press MENU
repeatedly as if to
access the Installer
Menu.
Yes
On-screen
menu display
no longer
toggles?
No
TV is not in Commercial
Mode. Call Technical
Support for assistance.
Yes
TV is in
Commercial Mode.
TV is in
Commercial Mode.
FTG Operation Troubleshooting
The following table provides troubleshooting information for when the EBL is configured for FTG Mode operation.
Symptom
Possible Cause(s)
Solution(s)
Communication Error
(“Communications
Timeout”)
Cable(s) not connected.
Check and connect communication cables.
TV not powered.
Check/connect the TV power cord.
TV not turned ON.
TV needs to be turned ON (default setting of Installer Menu
item 118 POWER SAVINGS).
Wrong COM
(communication) port.
In the FTG Device Configuration Application, select the
correct COM port for the cable being used.
206-4320
77
Troubleshooting (Cont.)
Channel Banks Setup Troubleshooting
Symptom
Possible Cause
Possible Solution
Channel is blanked in all
channel banks.
Blanking a channel in one channel bank
will make it blank in all channel banks.
Modify the channel attribute(s), if desired, using the FTG
Channel Map Editor in the FTG File Manager. See also
“FTG Channel Map Editor” overview on page 52. Restore
normal operation by unchecking the “Blank Video”
checkbox for the channel. Note that normal operation
will be restored to the channel in all channel banks.
“Inactive TV” message
appears and then TV turns
OFF.
TV is set up to display “Inactive TV”
message if all channels are deleted from
Channel Bank 4.
Use the Installer Remote to select another channel bank
(1, 2, or 3) to return TV to normal operation.
Channel found during Auto
Tuning does not tune in with
Channel Up/Down.
Channel was deleted in currently selected
channel bank.
Premium channels may only be available on another
channel bank. Modify the channel bank allocation(s) for
the channel, if desired, using the FTG Channel Map
Editor in the FTG File Manager. See also “FTG Channel
Map Editor” overview on page 52.
When CH. BANK key on
Installer Remote is pressed,
TV shows Input List Menu.
Installer Menu item 027 HOSPITAL MODE Installer item 027 must be set appropriately (i.e.,
is set to 0 (i.e., Hospital Mode is disabled). Hospital Mode must be enabled) in order for channel
banks to be available. If the TV is in CPU-CTV or PTCCTV Mode, access the Installer Menu and set item 027
as applicable. If the TV is in FTG Mode via CPU, use
the FTG File Manager to update Installer Menu item
#027.
78
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Glossary of Terms
b-LAN
SONIFI Solutions, Inc. proprietary RF
communication system used to configure/
control TV via RF distribution system.
Channel Lineup
Channels set in the TV memory, via Auto
Tuning/manual editing.
Cloning
The process of capturing a Master TV Setup
and transferring it to a Target TV
using a USB memory device.
Commercial Mode
A mode of operation that provides a broad
range of commercial TV features based on
control (settings) provided by the PTC and/
or an MPI control device.
CPU
The TV’s Central Processing Unit.
Responsible for the presentation of video
and audio from content received via the
TV’s tuner or Aux inputs.
EBL
Embedded b-LAN module. See also b-LAN.
E-Z Installation
Enables splash screen image, TV
configuration, and software/firmware file
downloads to selected TV models from
a Pro:Centric server. Managed and
administered via the Pro:Centric Admin
Client.
Express Script
Hospital model TV configuration script
that provides streamlined configuration for
FTG Mode via CPU operation in a hospital
setting, including a configuration option for
Pro:Centric operation.
EZ-Manager Wizard
Lodging/hospital model TV configuration
wizard that provides configuration options
for Pro:Centric operation as well as an
option for using a USB memory device to
configure a TV.
FTG Channel Map
Typically refers to a logical channel mapping
of physical RF channels. This allows digital
channels, like analog channels, to be tuned
without requiring the dash key. Also, channels
(digital or analog) can be arranged in any
order that seems logical for customer tuning/
viewing.
206-4320
FTG Mode
LG commercial TV mode that enables
decryption of Pro:Idiom encrypted channels
and logical channel mapping. Implementation
and TV operation is based on the “owner” of
the FTG Channel Map—the CPU or the EBL.
TVs may be configured locally using LG’s
proprietary PC software or remotely using
an applicable head end device.
Function Menu
Available via Installer Remote “MENU” key.
Indicates the TV is not in Pass-through
Mode. Restricts menu options to a subset
of the TV setup menus, allowing users to
retain functional control, while disabling
setup options.
Installer Menu
Defines commercial TV functionality based
on the parameters set.
LG Free-To-Guest (FTG)
Refers to a particular commercial mode of
operation within an LG TV. See also FTG
Mode.
Logical Channel Number
A number assigned to either a physical or
virtual channel number in a Logical Channel
Map.
Major Channel Number
Typically, the RF channel number assigned
to a digital video stream.
Master TV
A TV whose Channel Map and Installer
Menu and TV setup menu settings have
been configured as a Master TV Setup for
cloning purposes.
Minor Channel Number
A sub-channel or program number
assigned to the content embedded in the
digital video stream.
MPI
Multiple Protocol Interface. An MPI port
or, for some TV models, an MPI card slot
provides external control options for solution
providers.
Pass-through Mode
The TV’s factory default mode of operation.
TVs can be configured for stand-alone use
or as Master TVs for cloning purposes, and/
or TVs may be controlled externally in this
mode.
Physical Channel Number
The major channel number assigned to
represent a specific 6 MHz RF band as
specified by either the broadcast or CATV
channel plan. See CEA (formerly EIA) or
NCTA specifications for further information.
Pro:Centric Application
LG content delivery and communication
interface that provides interactive entertainment, weather, amenities, etc. information
for end users. (Powered by Pro:Centric
server.)
Pro:Centric Admin Client
Web editor/content wizard provided for
service provider and customer configuration
of Pro:Centric application and management
elements.
Pro:Idiom
Zenith proprietary security software that
unlocks access to premium content to help
assure rapid, broad deployment of HDTV and
other high-value digital content.
PTC
Protocol Translator Card. The commercial
controller (microprocessor) of the commercial
TV.
Target TV
A TV to which a Master TV Setup will be
transferred.
TV Setup Menus
Available via Installer Remote “MENU” key
in Pass-through Mode only. Menus provide
access to setup and functional features of
the TV.
USB Memory Device
A USB flash drive or USB storage device,
etc. that can be used for TV configuration
purposes (typically cloning or FTG Mode
via CPU configuration) or for updating TV
software.
Virtual Channel Number
An alias (virtual) channel number provided
in the data stream, by the broadcaster, of a
digital broadcast channel to be displayed
by consumer TVs in place of the physical
channel number. The major number is the
same as the original analog channel
number and the minor number is the nth
program available in that digital video
stream.
79
Document Revision History / Open Source Software Notice
Document Revision History
Date
Description
April 2017
Revision A: New document
May 2017
Revision B: First Use Wizard updates
Product documentation is available online at: www.lg.com/us/business.
Open Source Software Notice
To obtain the source code under GPL, LGPL, MPL and other open source licenses, that is contained in this product, please
visit http://opensource.lge.com. In addition to the source code, all referenced license terms, warranty disclaimers and copyright
notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering
the cost of performing such distribution (such as the cost of media, shipping and handling) upon e-mail request to opensource@
lge.com. This offer is valid for three (3) years from the date on which you purchased the product.
80
206-4320
For Customer Support/Service, please call:­­
1-888-865-3026
www.lg.com/us/business
Pro:Idiom is a registered trademark of Zenith Electronics LLC. Pro:Centric and the “LG” logo
are registered trademarks of LG Electronics Inc. b-LAN is a trademark of SONIFI Solutions,
Inc. All other trademarks or registered trademarks are the property of their respective owners.
© Copyright 2017 LG Electronics U.S.A., Inc.
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Revision B
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