Inspur Server User Manual NF5280M5

Inspur Server User Manual
NF5280M5
© Copyright Inspur 2017. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means
without prior written consent of Inspur.
The information in this manual is subject to change without notice.
Inspur is the registered trademark of Inspur. All the other trademarks or registered
trademarks mentioned in this manual are the property of their respective holders.
Edition: 1.0
Sep 2017
Abstract
This manual contains technical information such as specifications, hardware operations,
software configuration, fault diagnosis, etc. that are relevant to the maintenance and
operation of this server.
It is recommended that server installation, configuration, and maintenance is performed by
experienced technicians only.
Target Audience
This manual is intended for:
● Technical support engineers
● Product maintenance engineers
● Technicians
Warnings:
This manual introduces the NF5280M5 server’s technical features, system installation
and setup, which will help the user to understand how best to utilize the server and all its
functionalities.
1. For your safety, please do not disassemble the server’s components arbitrarily. Please do
not extend configuration or connect other peripheral devices arbitrarily. If needed, please
contact Inspur for our support and guidance.
2. Before disassembling the server’s components, please be sure to disconnect all the power
cords connected to the server.
3. BIOS and BMC setup is a significant factor in correctly configuring your server. If there
are no special requirements, it is suggested to use the Default Values and not alter the
parameter settings arbitrarily. After the first login, please change the BMC user password in
time.
4. Please install the product-compatible operating system and use the driver provided by
Inspur. If you use an incompatible operating system or non-Inspur driver , it may cause
compatibility issues and affect the normal use of the product, Inspur will not assume any
responsibility or liability.
Inspur is not responsible for any damages, including loss of profits, loss of information,
interruption of business, personal injury, and/or any damage or consequential damage
without limitation, incurred before, during, or after the use of our products.
Contents
1 Safety Instructions.......................................................................................................................... 1
2 Product Specification...................................................................................................................... 5
2.1 Introduction................................................................................................................................. 5
2.2 Features and Specifications......................................................................................................... 6
3 Component Identification.............................................................................................................. 9
3.1 Front Panel Components ............................................................................................................ 9
3.2 Rear Panel Components.............................................................................................................. 11
3.3 Motherboard Components......................................................................................................... 13
4 Operations...................................................................................................................................... 15
4.1 Power up the Server.................................................................................................................... 15
4.2 Power down the Server............................................................................................................... 15
4.3 Extend the Server from the Rack................................................................................................. 15
4.4 Remove the Access Panel............................................................................................................ 16
4.5 Install the Access Panel............................................................................................................... 17
4.6 Remove the PCIE Riser Cage........................................................................................................ 17
4.7 Install the PCIE Riser Cage........................................................................................................... 18
4.8 Remove the Air Baffle.................................................................................................................. 18
5 Setup.............................................................................................................................................. 20
5.1 Optimum Environment................................................................................................................ 20
5.2 Rack Warnings............................................................................................................................. 22
5.3 Identifying the Contents of the Server Shipping Carton.............................................................. 23
5.4 Installing Hardware Options........................................................................................................ 23
5.5 Installing the Server into the Rack............................................................................................... 24
5.6 Installing the Operating System................................................................................................... 24
6 Hardware Options Installation........................................................................................................ 26
6.1 Introduction................................................................................................................................. 26
6.2 Processor Option......................................................................................................................... 26
6.3 Memory Option........................................................................................................................... 28
6.4 Hot-plug HDD Option.................................................................................................................. 29
6.5 Redundant Hot-plug Power Supply Option................................................................................. 31
6.6 Expansion Board Option.............................................................................................................. 32
6.7 Air Baffle Option.......................................................................................................................... 33
7 Cabling............................................................................................................................................ 35
8 BIOS Setup...................................................................................................................................... 36
8.1 Common Operations................................................................................................................... 36
8.2 BIOS Parameter Description........................................................................................................ 52
9 BMC Settings ................................................................................................................................. 97
9.1 Introduction................................................................................................................................. 97
9.2 Functional Modules..................................................................................................................... 98
9.3 Web Interface Introduction......................................................................................................... 99
9.4 Storage........................................................................................................................................ 104
9.5 Remote Control........................................................................................................................... 105
9.6 Power and Fan............................................................................................................................. 106
9.7 BMC Settings............................................................................................................................... 107
9.8 Logs............................................................................................................................................. 110
9.9 Fault Diagnosis............................................................................................................................ 112
9.10 System Maintenance................................................................................................................. 113
9.11 Service & Protocol..................................................................................................................... 116
9.12 User Management..................................................................................................................... 117
9.13 BMC Firmware Update.............................................................................................................. 118
9.14 Redfish....................................................................................................................................... 120
9.15 Command Line Function Introduction....................................................................................... 124
9.16 Time Zone Table........................................................................................................................ 130
10 Common Faults, Diagnosis and Troubleshooting......................................................................... 132
10.1 Hardware Problems................................................................................................................... 132
10.2 Software Problems.................................................................................................................... 135
11 Battery Replacement.................................................................................................................... 137
12 Regulatory Compliance Notices................................................................................................... 138
12.1 Regulatory Compliance Identification Numbers........................................................................ 138
12.2 Federal Communications Commission Notice........................................................................... 138
12.3 Cables........................................................................................................................................ 139
12.4 European Union Regulatory Notice........................................................................................... 139
12.5 Disposal of Waste Equipment by Users in the European Union................................................139
12.6 Korean Notice............................................................................................................................ 140
12.7 Chinese Notice.......................................................................................................................... 140
12.8 Battery Replacement Notice..................................................................................................... 140
13 Electrostatic Discharge................................................................................................................. 142
13.1 Preventing Electrostatic Discharge............................................................................................ 142
13.2 Grounding Methods to Prevent Electrostatic Discharge........................................................... 142
14 Warranty....................................................................................................................................... 143
14.1 Introduction............................................................................................................................... 143
14.2 Warranty Service....................................................................................................................... 143
14.3 Warranty Exclusions.................................................................................................................. 144
Safety Introduction
1 Safety Instructions
WARNING: Please be advised to follow the instructions below for safety. Failure to do so could
result to potential dangers that may cause property loss, personal injury or death.
1. The power supplies in the system may produce high voltages and energy hazards that
may cause personal injury. For your safety, please do not attempt to remove the cover
of the system to remove or replace any component without assistance provided by
Inspur. Only service technicians trained by Inspur are authorized to remove the cover of
the host, and to remove and replace internal components.
2. Please connect the equipment to the appropriate power supply. Use only power
supplies with the correct voltage and electrical specifications according to the label. To
protect your equipment from damages caused by a momentary spike or plunge of the
voltage, please use relevant voltage stabilizing equipment, or uninterruptible power
supplies.
3. If you must use an extension cable, please use a three-core cable with properly
grounded plugs. Observe extension cable ratings. Ensure that the total rating of all
equipment plugged into the extension cable does not exceed 80 percent of the ratings
limit for the extension cable.
4. Please be sure to use the power supply components that come with the server, such as
power lines, power socket (if provided with the server) etc. For your safety, please do
not replace power cables or plugs randomly.
5. To prevent electric shock dangers caused by leakage in the system, please make sure
that the power cables of the system and peripheral equipment are correctly connected
to the earthed/grounded power socket. Please connect the three-core power line plug
to the three-core AC power socket that is well earthed and easy to access. Be sure
to use earthing /grounding pin of power lines and do not use the patch plug or the
earthing/grounding pin unplugged with cables. In the case that the earthing/grounding
conductors are not installed and it is uncertain whether there are appropriate earthing/
grounding protections, please do not use or attempt to operate the equipment. Contact
and consult an electrician.
6. Please do not push any objects into the openings of the system. Doing so may cause
fire or electric shock.
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7. Please place the system far away from the cooling plate and heat sources, and be sure
not to block the air vents.
8. Please be sure not to scatter food or liquid in the system or on other components, and
do not use the product in humid or dusty environments.
9. Using an incompatible battery may cause explosion. When battery replacement is
required, please consult the manufacturer first, and choose batteries of the same or
equivalent type. Do not disassemble, crush, puncture the batteries or make the external
connection point short circuit, and do not expose them in the environment over 60°C.
Never throw batteries into fire or water. Please do not attempt to open or repair the
batteries. Dispose of used batteries according to instructions. For battery recycling,
please contact the local waste recycling center.
10. Before installing equipment into the rack, please install all front and side stabilizers on
the independent rack first. Please install the front stabilizers first, if connecting with
other racks. Please install stabilizers before installing equipment into the rack. Failure to
install the corresponding stabilizers before installing equipment into the rack may cause
the cabinet to tip over, possibly resulting to severe injury. After installing the equipment
and other components into the rack, only one component can be pulled out from the
rack through its sliding part at one time. Pulling out several components at the same
time may cause the rack to turn over, resulting to serious personal injury.
11. A minimum of two people are required to safely move a rack. The racks are extremely
awkward and heavy, moving them without adequate, trained personnel could result in
severe injury or death.
12. It is prohibited to directly short-circuit the copper busbar. Please do not touch the
copper busbar when the rack is powered on.
13. This is Class A product, and may cause radio interference. In such case, users may need
to take necessary measures to mitigate the interference.
14. The equipment is intended for installation in a Restricted Access Location.
Note: The following considerations may help avoid the occurrence of problems that could
damage the components or cause data loss, etc.
1. In the event of the following, please unplug the power line plug from the power socket
and contact Inspur’s customer service department:
2
Safety Introduction
1) The power cables, extension cables or power plugs are damaged.
2) The products get wet.
3) The products have fallen or have been damaged.
4) Other objects have fallen into the products.
5) The products do not or are unable to function normally even when attempting to
operate according to the instructions.
2. If the system becomes wet or damp, please follow these steps:
1) Power off the equipment, disconnect them with the power socket, wait for 10 to 20
seconds, and then open the host cover.
2) Move the equipment to a well-ventilated place to dry the system at least for 24 hours
and make sure that the system is fully dried.
3) Close the host cover, reconnect the system to the power socket, and then power on.
4) In case of operation failure or other abnormal situations, please contact Inspur and get
technical support.
3. Pay attention to the position of system cables and power cables-avoid placing wires in
high foot traffic locations. Please do not place objects on the cables.
4. Before removing the host cover, and/or touching the internal components, please
allow for the equipment to cool first. To avoid damaging the mainboard, please power
off the system and wait for five seconds, and then remove the components from the
mainboard and/or disconnect the peripheral device from the system. Please remember
that only service technicians trained by Inspur are authorized to remove the cover of
the host, and to remove and replace internal components.
5. If there is modem, telecom or LAN options installed in the equipment, please pay
attention to the followings:
1) In the case of thunder and lightning, please do not connect or use the modem.
2) Never connect or use the modem in a damp environment.
3) Never insert the modem or telephone cables into the socket of network interface
controller (NIC).
4) Before unpacking the product package, installing internal components, touching
uninsulated cables or jacks of the modem, please disconnect the modem cables.
6. In order to prevent electrostatic discharge from damaging the electronic components in
the equipment, please pay attention to the followings:
1) Please remove any static electricity on your body before dismounting or touching any
3
electronic component in the equipment, to prevent the static electricity from conducting
itself to the sensitive components. You may remove the static electricity on the body by
touching the metal earthing objects (such as the unpainted metal surface on the rack).
2) Please do not take electrostatic sensitive components that are not ready to be installed
for application out of the antistatic package materials.
3) While working, please touch the earthing conductor or the unpainted metal surface on
the cabinet regularly to remove any static electricity from the body that may damage
the internal components.
7. Upon receiving the proper authorization from Inspur and dismounting the internal
components, please pay attention to the following:
1) Switch the system power supply off and disconnect the cables, including all connections
of the system. When disconnecting the cables, please hold the connector of the cables
and slowly pull the plugs out. Never pull on the cables.
2) The products need to completely cool down before dismounting the host cover or
touching the internal components.
3) During the dismounting process, avoid making large movement ranges to prevent
damage to the components or scratching arms.
4) Handle components and plug-in cards with care. Please do not touch the components
or connection points on the plug-in cards. When handling the plug-in cards or
components, firmly grab the edges of the plug-in cards and components, and/or their
metal fixed supports.
8. During the process of rack installation and application, please pay attention to the followings:
1) After the rack installation is finished, please ensure that the stabilizers have been fixed
to the rack and supported to ground, and the weight of the rack is firm on ground.
2) Always load from the bottom up, and load the heaviest items first.
3) When pulling out the components from the rack, apply slight force to keep the rack
balanced.
4) When pressing down the release latch and the rail of components is sliding, please be
careful; as the sliding may hurt your fingers.
5) Do not overload the AC power supply branch circuits in the rack. The total load of the
rack should not exceed 80% of the ratings of the branch circuits.
6) Ensure that components in the rack have good ventilation conditions.
7) When repairing components in the rack, never step on any other components.
4
Product Specification
2 Product Specification
2.1 Introduction
Inspur NF5280M5 is a high-end, dual-socket and rack-mounted server, which is designed
based on the new generation of Intel® Xeon® scalable processor, to satisfy the requirements
of cloud computing, big data, data mining, deep learning and other high-end IT applications.
This server has high quality and high reliability on the performance, storage and extension,
and makes innovations and breakthroughs on computing performance, flexible configuration
and intelligent management, particularly suitable for telecom operators, financial industry,
internet companies and other large-scale enterprises.
● Main features:
■ Support 2 Intel® Xeon® scalable processors, and support up to TDP 205W
■ Support 2 channels UPI for 9.6, 10.4 GT/s
■ Support up to 24 DIMM DDR4 memories, support RDIMM, LRDIMM, NVDIMM memories,
and support memory mirroring and sparing functions
■ The front supports up to 24 2.5” SAS/SATA/SSD/NVME HDDs or 12 3.5” SAS/SATA HDDs
■ The rear supports up to 10 2.5” SAS/SATA/SSD HDDs or 4 2.5” SAS/SATA/SSD+3.5 SAS/
SATA HDDs
■ The internal supports up to 4 3.5” SAS/SATA HDDs
■ Support Type-A and Type-C OCP cards
■ Support 4 onboard OCU link ports, directly connected with NVME HDDs
■ Support up to 14 onboard SATA HDDs
■ Support up to 10 standard PCIE expanders, including 8 full-height and 2 half-height half-length
■ Support up to 4 GPUs
■ Onboard ASP 2500 BMC chip, equipped with KVM function
■ Support hot-plug LCD module, and support BMC remote monitoring through mobile devices
■ Support Intel remote BMC debug
■ Modular design of HDD module, PCI expander, power supply and fan module, free-tool
maintenance
■ Utilize CRPS specification, 80+ platinum level and above power supplies, support PMBus
and NM4.0 functions, support hot plug and redundancy
■ Hot-plug fan/fan bracket design; the fans support N+N redundancy, with low-noise design
5
● 2.5”×24 Configuration (i.e. Full Configuration)
Supports 24 front 2.5” SAS/SATA/SSD/NVME HDDs, as shown in the figure below.
● 3.5”×12 Configuration (i.e. Full Configuration)
Supports 12 front 3.5”/2.5” SAS/SATA/SSD/NVME HDDs, as shown in the figure below.
Note: The 3.5” HDD trays can hold 3.5”/2.5” HDDs.
2.2 Features and Specifications
Processor
Processor Type
Intel® Xeon® scalable processor (supports up to two 205W processors)
Socket
2
Chipset
Chipset Type
C622, C624
Memory
Memory Type
RDIMM, LRDIMM, NVDIMM, Apache Pass
Memory Slot Qty.
24
Total Memory Capacity
Supports up to 3.0TB (128GB per memory)
I/O
USB
6
2 rear USB 3.0 ports, 2 built-in USB 3.0 ports, and 2 front USB ports
Product Specification
VGA
1 front VGA port
1 rear VGA port
Serial Interface
1 built-in serial interface
UID
2 UID LEDs and buttons (1 front and 1 rear)
Display
Controller Type
Integrated in the chip Aspeed2500, supports up to 1280*1024 resolution
SAS
SAS3.0 Backplane
Supports hot-plug SAS/SATA/SSD/NVME HDDs
NIC
NIC Controller
The motherboard supports OCP/PCIE cards.
Management
Management Chip
It integrates 1 independent 1000Mbps network interface, special for IPMI
remote management.
PCI Extension Slot
• Onboard: 2 PCI Express 3.0 ×24 slots + 1 PCI Express 3.0 ×24 slot (16 lane),
used to support PCI-E Riser card.
• The Riser card supports horizontal insertion and full-height cards.
• Riser slot1 (CPU0 out): 1 Riser card, supporting 3 PCI Express 3.0 ×8 slots, or 1
PCI Express 3.0 x16 slot + 1 PCI Express 3.0 x8 slot
Riser slot2 (CPU0/1 out): 1 Riser card, supporting 3 PCI Express 3.0 ×8 slots,
or 1 PCI Express 3.0 x16 slot + 1 PCI Express 3.0 x8 slot
Riser slot3 (CPU1 out): 1 Riser card, supporting 2 PCI Express 3.0 ×8 slots, or
1 PCI Express 3.0 x16 slot
• Onboard: 1 Type A/C slot (for supporting OCP/PHY card)
HDD
HDD Type
2.5”/3.5” SAS, SATA, SSD and NVME HDDs (The machine you purchased shall
prevail).
External Storage Drive
Optical Drive
Supports external USB drive.
T-flash Card
Supports built-in TF card
Power
Specification
Single/dual power supply of 550W/800W/1300W/1600W and above output
power; 1+1 redundancy; 2 power modules; Supports PMBus power supply;
Node Manager 4.0 function
Power Input
Please refer to the power input on the nameplate label of the host.
Physical
External Dimensions of
Packing box
800-length packing box: 651 width × 295 height × 1075 depth (unit: mm)
780-length packing box: 651 width × 295 height × 1031 depth (unit: mm)
Size of Host Machine
800-length chassis: 435 width × 87 height × 797.5 depth (unit: mm)
780-length chassis: 435 width × 87 height × 779.5 depth (unit: mm)
7
Product Weight
Full configuration: 12*3.5” HDDs
Host weight: 31.2kg;
Gross weight: 41kg (Gross weight includes: Host + Packing Box + Rails + Accessory
Box).
Full configuration: 24*2.5” HDDs
Host weight: 25.2kg;
Gross weight: 35kg (Gross weight includes: Host + Packing Box + Rails + Accessory
Box).
Environmental
Operating Temperature
10℃ -35℃
Storage & Transportation
-40℃ -60℃
Temperature
Operating Humidity
20% -80% relative humidity
Storage & Transportation
20% -93% (40℃ ) relative humidity
Humidity
8
Component Identification
3 Component Identification
3.1 Front Panel Components
● 2.5” × 24 HDD Bays
Item
Description
1
Front control panel buttons and LEDs
2
Quick release lever
3
HDD bays
4
VGA port
5
USB3.0 port
6
USB2.0 + LCD port
2.5” × 24 HDD sequence diagram
● 3.5” × 12 HDD Bays
9
Item
Description
1
Front control panel buttons and LEDs
2
Quick release lever
3
HDD bays
4
VGA port
5
USB3.0 port
6
USB2.0 + LCD port
3.5” × 12 HDD sequence diagram
● Front Control Panel Buttons and LEDs
10
Component Identification
Item
Description
1
Power button
2
UID│RST button
3
System failure LED
4
Memory failure LED
5
Fan failure LED
6
Power failure LED
7
System overheat LED
8
Network status LED
● HDD Bay LEDs
Item
Description
Status & Interpretation
1
Activity status LED
Steady green: Normal
Flashing green: Read and write activity
2
Fault alarm LED
Steady red: An HDD failure occurs
Steady blue: HDD positioning
Steady purple: RAID rebuilding
3.2 Rear Panel Components
11
Item
12
Description
1
PCIE slots (CPU0)
2
PCIE slots (CPU0/1)
3
PCIE slots (CPU1)
4
2.5” HDD modules
5
MLAN port
6
VGA port
7
USB3.0 ports (2)
8
COM port
9
BMC_RST button
10
UID│RST button
11
OCP expansion card
12
RJ45 latch
13
PSU0
14
PSU1
15
3.5” HDD modules
16
GPU0
17
GPU2
18
GPU1
19
GPU3
Component Identification
3.3 Motherboard Components
Item
Description
1
DIMM slots (CPU0)
2
CPU0
3
DIMM slots (CPU1)
4
Motherboard handles (2)
5
CPU1
6
System fan ports (4)
7
Front HDD backplane power ports (3)
8
Front control panel port
9
GPU power connectors (4)
10
Rear HDD backplane power ports (2)
11
NVME connectors (4)
12
PSU1 port
13
PSU0 port
14
PCIE2_CPU1 connector
15
M.2_CONN connector
16
OCP_A connector
13
Item
Description
17
I2C connectors (7)
18
NCSI connector
19
SSATA connector
20
OCP_C connector
21
SYS_IF_SLOT
22
UID│RST button
23
BMC_RST button
24
PCIE1_CPU0/1 connector
25
BMC_IF_SLOT
26
SATA connectors (2)
27
COM port
28
USB3.0 ports (2)
29
VGA port
30
MLAN port
31
PCIE0_CPU0 connector
32
CLR_CMOS
33
Front control panel USB port
34
Front control panel VGA port
35
USB3.0 connectors (2)
36
TPM connector
● Motherboard Jumper Introduction
See [3.3 Motherboard Components] for the jumper position.
Item
Description
Function
CLR_CMOS
CMOS clear jumper
Short-circuit pin1-2, restore to normal status; short-circuit
pin2-3, clear CMOS.
Note:
It is required to shut down the system, as well as disconnect the power supply during CMOS
clearing. Hold for 5 seconds after short-circuiting Pin2-3, and then short-circuit Pin1 and
Pin2 (the default status) of CLR_CMOS jumper with a jumper cap, to restore to its original
status.
14
Operations
4 Operations
4.1 Power up the Server
Insert the power cord plug, then press the Power Button.
4.2 Power down the Server
WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment,
remove the power cord to remove power from the server. The front panel Power Button
does not completely shut off system power. Portions of the power supply and some internal
circuitry remain active until AC power is removed.
IMPORTANT: If installing a hot-plug device, it is not necessary to power down the server.
1. Back up the server data.
2. Shut down the operating system.
3. Disconnect the power cords.
The system is now without power.
4.3 Extend the Server from the Rack
1. Pull down the quick release levers on each side of the server.
2. Extend the server from the rack.
WARNING: To reduce the risk of personal injury or equipment damage, be sure that the
rack is adequately stabilized before extending a component from the rack.
15
3. After performing the installation or maintenance procedure, slide the server back into the
rack, and then press the server firmly into the rack to secure it in place.
WARNING: To reduce the risk of personal injury, be careful when sliding the server into the
rack. The sliding rails could pinch your fingers.
4.4 Remove the Access Panel
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: For proper cooling, do not operate the server without the access panel, air
baffle, or fan installed. If the server supports hot-plug components, minimize the amount of
time the access panel is open.
16
Operations
To remove the component:
1. Power down the server if performing a non-hot-plug installation or maintenance procedure.
2. Extend the server from the rack.
3. Use the screwdriver to loosen the security screw on the hood latch.
4. Lift up on the hood latch handle, and then remove the access panel.
4.5 Install the Access Panel
1. Place the access panel on top of the server with the hood latch open. Allow the panel to
extend past the rear of the server.
2. Push down on the hood latch. The access panel slides to a closed position.
3. Use the screwdriver to tighten the security screw on the hood latch.
4.6 Remove the PCIE Riser Cage
CAUTION: To prevent damage to the server or expansion boards, power down the server
and remove all AC power cords before removing or installing the PCIE riser cage.
1. Power down the server.
17
2. Extend the server from the rack.
3. Remove the access panel.
4. Remove the PCIE riser cage.
4.7 Install the PCIE Riser Cage
1. Power down the server.
2. Extend the server from the rack.
3. Remove the access panel.
4. Install the PCIE riser cage.
5. Install the access panel.
6. Install the server into the rack.
7. Power up the server.
4.8 Remove the Air Baffle
CAUTION: For proper cooling, do not operate the server without the access panel, air
baffle, or fan installed. If the server supports hot-plug components, minimize the amount of
time the access panel is open.
1. Power down the server.
2. Extend or remove the server from the rack.
3. Remove the access panel.
18
Operations
4. Remove the air baffle.
19
5 Setup
5.1 Optimum Environment
When installing the server in a rack, select a location that meets the environmental
standards described in this section.
5.1.1 Space and Airflow Requirements
To allow for servicing and adequate airflow, observe the following space and airflow
requirements when deciding where to install a rack:
• Leave a minimum clearance of 63.5 cm (25 in) in front of the rack.
• Leave a minimum clearance of 76.2 cm (30 in) behind the rack.
• Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of
another rack or row of racks.
Inspur Servers draw in cool air through the front door and expel warm air through the
rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow
ambient room air to enter the cabinet, and the rear door must be adequately ventilated to
allow the warm air to escape from the cabinet.
CAUTION: To prevent improper cooling and damage to the equipment, do not block the
ventilation openings.
When vertical space in the rack is not filled by a server or rack component, the gaps
between the components cause changes in airflow through the rack and across the servers.
Cover all gaps with blanking panels to maintain proper airflow.
CAUTION: Always use blanking panels to fill empty vertical spaces in the rack. This
arrangement ensures proper airflow. Using a rack without blanking panels results in
improper cooling that can lead to thermal damage.
CAUTION: If a third-party rack is used, observe the following additional requirements to
ensure adequate airflow and to prevent damage to the equipment:
• Front and rear doors—If the 42U rack includes closing front and rear doors, you must
allow 5,350 sq cm (830 sq in) of holes evenly distributed from top to bottom to permit
20
Setup
adequate airflow (equivalent to the required 64 percent open area for ventilation).
• Side—The clearance between the installed rack component and the side panels of the rack
must be a minimum of 7 cm (2.75 in).
5.1.2 Temperature Requirements
To ensure continued safe and reliable equipment operation, install or position the system in
a well-ventilated, climate-controlled environment.
The maximum recommended ambient operating temperature (TMRA) for most server
products is 35°C (95°F). The temperature in the room where the rack is located must not
exceed 35°C (95°F).
CAUTION: To reduce the risk of damage to the equipment when installing third-party
options:
• Do not permit optional equipment to impede airflow around the server or to increase the
internal rack temperature beyond the maximum allowable limits.
• Do not exceed the manufacturer’s TMRA.
5.1.3 Power Requirements
Installation of this equipment must comply with local and regional electrical regulations
governing the installation of information technology equipment by licensed electricians.
This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition
(National Electric Code) and NFPA-75, 1992 (code for Protection of Electronic Computer/
Data Processing Equipment). For electrical power ratings on options, refer to the product
rating label or the user documentation supplied with that option.
WARNING: To reduce the risk of personal injury, fire, or damage to the equipment, do not
overload the AC supply branch circuit that provides power to the rack. Consult the electrical
authority having jurisdiction over wiring and installation requirements of your facility.
CAUTION: Protect the server from power fluctuations and temporary interruptions with
a regulating uninterruptible power supply (UPS). This device protects the hardware from
damage caused by power surges and voltage spikes and keeps the system in operation
during a power failure.
21
When installing more than one server, you may need to use additional power distribution
devices to safely provide power to all devices. Observe the following guidelines:
• Balance the server power load between available AC supply branch circuits.
• Do not allow the overall system AC current load to exceed 80 percent of the branch circuit
AC current rating.
• Do not use common power outlet strips for this equipment.
• Provide a separate electrical circuit for the server.
5.1.4 Electrical Grounding Requirements
The server must be grounded properly for optimal operation and safety. In the United
States, you must install the equipment in accordance with NFPA 70, 1999 Edition (National
Electric Code), Article 250, as well as any local and regional building codes.
In Canada, you must install the equipment in accordance with Canadian Standards
Association, CSA C22.1, and Canadian Electrical Code. In all other countries, you must
install the equipment in accordance with any regional or national electrical wiring codes,
such as the International Electrotechnical Commission (IEC) Code 364, parts 1 through 7.
Furthermore, you must be sure that all power distribution devices used in the installation,
such as branch wiring and receptacles, are listed or certified grounding-type devices.
Because of the high ground-leakage currents associated with multiple servers connected to
the same power source, Inspur recommends the use of a PDU that is either permanently
wired to the building’s branch circuit or includes a nondetachable cord that is wired to
an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are
considered suitable for this purpose. Using common power outlet strips for the server is not
recommended.
5.2 Rack Warnings
WARNING: To reduce the risk of personal injury or damage to the equipment, please be
sure of the following:
22
Setup
• The leveling jacks are extended to the floor.
• The full weight of the rack rests on the leveling jacks.
• The stabilizing feet are attached to the rack if it is a single-rack installation.
• The racks are coupled together in multiple-rack installations.
• Only one component is extended at a time. A rack may become unstable if more than one
component is extended for any reason.
WARNING: To reduce the risk of personal injury or equipment damage when unloading a rack:
• At least two people are needed to safely unload the rack from the pallet. An empty 42U
rack can weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and may
become unstable when being moved on its casters.
• Never stand in front of the rack when it is rolling down the ramp from the pallet. Always
handle the rack from both sides.
5.3 Identifying the Contents of the Server Shipping Carton
Unpack the server shipping carton and locate the materials and documentation necessary
for installing the server. All the rack mounting hardware necessary for installing the server
into the rack is included with the rack or the server.
The contents of the server shipping carton include:
• Server
• Power cord
• Rack-mounting hardware
In addition to the supplied items, you may need:
• Operating system or application software
• Hardware options
5.4 Installing Hardware Options
Install any hardware options before initializing the server. For options installation
information, refer to the option documentation. For server-specific information, refer to
“Hardware options installation”.
23
5.5 Installing the Server into the Rack
CAUTION: Always plan the rack installation so that the heaviest item is on the bottom of
the rack. Install the heaviest item first, and continue to populate the rack from the bottom
to the top.
1. Install the server into the rack. For more information, see the installation instructions
included with the Slide Rail System.
2. Connect peripheral devices to the server. For connector identification information, see
Rear panel components in this guide.
WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not
plug telephone or telecommunications connectors into RJ-45 connectors.
3. Connect the power cord to the rear of the server.
4. Connect the power cord to the AC power source.
WARNING: To reduce the risk of electric shock or damage to the equipment:
• Do not disable the power cord grounding plug. The grounding plug is an important safety
feature.
• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at
all times.
• Unplug the power cord from the power supply to disconnect power to the equipment.
• Do not route the power cord where it can be walked on or pinched by items placed against
it. Pay particular attention to the plug, electrical outlet, and the point where the cord
extends from the server.
5.6 Installing the Operating System
To operate properly, the server must have a supported operating system installed. For the
latest information on supported operating systems, refer to the Inspur website
(http://www.inspur.com/eportal/ui?pageId=2317460).
Method to install an operating system on the server:
24
Setup
Load the operating system into a USB disk, boot the server through the USB disk to install
the OS.
This process may require you to obtain additional drivers from the Inspur website
(http://www.inspur.com/eportal/ui?pageId=2317460).
25
6 Hardware Options Installation
6.1 Introduction
If more than one option is being installed, read the installation instructions for all the
hardware options and identify similar steps to streamline the installation process.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: To prevent damage to electrical components, properly ground the server before
beginning any installation procedure. Improper grounding can cause electrostatic discharge.
6.2 Processor Option
The server supports single- and dual-processor operation.
CAUTION: To avoid damage to the processor and system board, only authorized personnel
should attempt to replace or install the processor in this server.
To help avoid damage to the processor and system board, do not install the processor
without using the processor installation tool.
CAUTION: To prevent possible server malfunction and damage to the equipment, multiprocessor
configurations must contain processors with the same part number.
CAUTION: To install a faster processor, update the system ROM before installing the processor.
To install the component:
1) Power down the server.
2) Extend the server from the rack.
3) Remove the access panel.
4) Remove the air baffle.
5) Remove the heatsink.
6) Remove the processor:
26
Hardware Options Installation
Step 1: Align the Clip’s triangle mark with the CPU’s corner mark, and then assemble the Clip
and CPU together.
Step 2: Align the heatsink position marked by “1” with the Clip’s triangle mark, vertically
align the mounting holes on the heatsink with those on the Clip, and assemble the heatsink
and Clip together.
Step 3: Install the assembled heatsink module onto the CPU socket, and the position marked
by “1” should be aligned with the triangle mark on the CPU socket. Tighten the screws
according to the sequence of 1, 2, 3, 4.
27
Notes:
● It is required to coat thermal grease evenly onto the contact position between CPU
heatsink and CPU.
● During fixing CPU heatsink, it is required to fasten bolts according to the sequence
accordingly.
6.3 Memory Option
IMPORTANT:
This server supports mixing DIMMs of the same frequency. Attempting to mix the DIMMs of
different frequencies may cause system stability or performance degradation.
● DIMM slot layout is as shown in the following figure:
28
Hardware Options Installation
● DIMM population guidelines:
Only DIMMs of the same type could be used in the same machine. Detailed DIMM
population and combination principles are as follows:
a. The white slots take the priority, while CPU1 DIMM shall be symmetrically installed with
CPU0 DIMM.
b. For the single CPU, the DIMM population follows the screen printed sequence: CPU0_
C0D0, CPU0_C1D0, CPU0_C2D0, CPU0_C3D0, CPU0_C4D0, CPU0_C5D0; CPU0_C0D1, CPU0_
C1D1…
c. For dual CPUs, CPU0 DIMM population follows the screen printed sequence: CPU0_C0D0,
CPU0_C1D0, CPU0_C2D0… ; CPU1 DIMM population follows the screen printed sequence:
CPU1_C0D0, CPU1_C1D0, CPU1_C2D0 …
Step 1: Open the lock tabs on both ends of the DIMM slot.
Step 2: Align the bottom key with the receptive point on the slot, press both ends of the
DIMM with your thumbs. Insert the DIMM into the slot completely, and the lock tabs will
automatically secure the DIMM, locking it into place.
6.4 Hot-plug HDD Option
CAUTION: For proper cooling, do not operate the server without the access panel, baffles,
expansion slot covers, or blanks installed. If the server supports hot-plug components,
minimize the amount of time the access panel is open.
29
1.Determine the status of the hard disk drive from the hot-plug HDD LED.
2.Back up all server data on the hard disk drive.
3.Remove the hard disk drive.
Installing a hot-plug HDD
Step 1: Press the HDD panel button.
Step 2: The lever on HDD tray pops up automatically, pull it outwards and remove the HDD
tray.
30
Hardware Options Installation
Step 3: Use four screws to fix the HDD into the tray.
Step 4: Install the HDD into the chassis, and lock the lever firmly.
6.5 Redundant Hot-plug Power Supply Option
CAUTION: To prevent improper cooling and thermal damage, do not operate the server
unless all bays are populated with either a component or a blank.
1. Access the product rear panel.
2. Remove the power supply blank.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply
or power supply blank to cool before touching it.
31
3. Install the power supply into the power supply bay.
4. Connect the power cord to the power supply.
5. Route the power cord through the power cord anchor or cable management arm.
6. Reposition the cable management arm into the operating position.
7. Connect the power cord to the power source.
8. Verify that the corresponding power supply LED is green.
6.6 Expansion Board Option
CAUTION: To prevent damage to the server or expansion boards, power down the server
and remove all AC power cords before removing or installing the PCIE Riser cage.
CAUTION: For proper cooling, do not operate the server without the access panel, baffles,
expansion slot covers, or blanks installed. If the server supports hot-plug components,
minimize the amount of time the access panel is open.
1. Power down the server.
2. Extend the server from the rack.
3. Remove the access panel.
4. Remove the PCIE Riser cage.
32
Hardware Options Installation
Pull out the expansion card in the arrow direction, and replace it with a new expansion card.
6.7 Air Baffle Option
CAUTION: For proper cooling, do not operate the server without the access panel, baffles,
expansion slot covers, or blanks installed. If the server supports hot-plug components,
minimize the amount of time the access panel is open.
1. Power down the server.
2. Extend the server from the rack.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the machine to
cool before touching it.
33
3. Remove the access panel.
4. Remove the air baffle vertically to replace it with a new one.
34
Cabling
7 Cabling
Cable routing (blue) between the backplane and SAS/RAID card;
Cable routing (red) between the backplane and motherboard.
CAUTION: Please route the cables according to the purchased machine configuration.
35
8 BIOS Setup
BIOS is the basic input/output system, which is the basic program code loaded in the
motherboard chipset. It stores the computer’s most important input/output program,
POST program and system auto-boot program. It provides the most basic and most direct
hardware settings and control, detects the boot device, boots the system or other preboot
execution environment.
Inspur Purley platform server is developed on the basis of AMI Codebase, supporting Legacy
and UEFI operating environments, with abundant in-band and out-of-band configuration
functions and scalability. It can meet the customization needs of different customers.
Notes:
1. We recommend that you record the original BIOS settings before you modify them so it
can safely revert to its previous state if required.If there is an exception, such as failure to
boot, caused by changing the BIOS settings, users can try to recover it through the Clear
CMOS operation.
2. The factory default settings are the optimal settings. It is advised not to alter the
parameters before understanding their denotations.
3. The common settings are introduced in detail in this chapter, but less common ones are not.
4. The BIOS content varies according to different configurations of the products; hence the
detailed introduction is elided.
8.1 Common Operations
8.1.1 Login to BIOS Interface
Power on the server. The system will then start to boot. When the following content appears
below Inspur logo on the screen: “Press <DEL> to SETUP or <TAB> to POST or <F11> to Boot
Menu or <F12> to PXE Boot.” Press DEL key. When “Entering Setup …” appears in the lower
right corner of the screen, it will enter the BIOS setup soon. In the BIOS main menu, you
could select the subitem through direction keys to enter the submenu.
Other hotkeys function:
● Press F2 to enter BIOS Setup interface.
● Press TAB to display the system information during POST.
● Press F11 to enter the boot management interface, select the boot device.
36
BIOS Setup
● Press F12 to boot the PXE.
BIOS Setup Interface Control Key Instruction Table
Key
Function
<Esc>
Exit or return from submenu to main menu
<←> or <→>
Select a menu
<↑> or <↓>
Move the cursor up or down
<Home> or <End>
Move the cursor to the top or bottom of the screen
<+> or <->
Select the previous or next numerical value or setting of the current one
<F1>
Help
<F2>
Restore to the last configuration
<F9>
Restore to the default configuration
<F10>
Save and exit
<Enter>
Execute commands or select a submenu
” have a sub-menu.
▲
Note: Options in grey are not available. Options with symbol “
8.1.2 UEFI/Legacy Mode Switch
Login to the BIOS Setup interface, select “Advanced -> CSM Configuration”. Press Enter, to set
the Boot Mode (UEFI Mode/Legacy Mode). Set the Option ROM execution mode of Network,
Storage, Video OPROM Policy and Other PCI devices, as shown in the following figure.
At present, Inspur Purley platform servers are set to UEFI Mode by default. Compared
37
with Legacy mode, UEFI mode has many advantages: it supports boot from the GPT disk,
supports IPv6/IPv4 PXE boot, and provides UEFI Shell environment. This option can be set
according to customer’s demand.
If the Boot Mode is set to Legacy Mode, the Option ROM execution mode of Network,
Storage, Video OPROM Policy and Other PCI devices must be set to Legacy.
If the Boot Mode is set to UEFI Mode, the Option ROM execution mode of Network must be set
to UEFI, and the Option ROM execution mode of Storage, Video OPROM Policy and Other PCI
devices is suggested to set to UEFI. If there are special requirements, it can be set to Legacy.
8.1.3 View System Information
Login to the BIOS Setup interface, and the Main menu displays the current system
information, including BIOS/BMC/ME version, CPU/PCH SKU/RC version, memory and other
information, as shown in the following figure.
38
BIOS Setup
8.1.4 View CPU Information
Login to the BIOS interface, select “Processor -> Processor Configuration -> Processor
Information”, and press Enter to display the CPU detailed information, as shown in the
following figure.
8.1.5 View Memory Information
Login to the BIOS interface, select “Processor -> Memory Configuration -> Memory
39
Topology”, and press Enter to display the manufacturer, speed, capacity and other
information of the memories in position, as shown in the following figure.
8.1.6 View HDD Information and RAID Configuration
8.1.6.1 View HDD Information
Login to the BIOS interface, select “Chipset -> PCH SATA Configuration/PCH sSATA
Configuration”, and press Enter to display the HDD information of the current onboard SATA
ports or sSATA ports, as shown in the following figures.
40
BIOS Setup
8.1.6.2 HDD RAID Mode Settings
1. Set the SATA Mode Option to [RAID], press F10 to save the setting, and the system
reboots.
2. When Boot Mode is set to UEFI mode, in the BIOS Setup Advanced interface, there will be
the Intel(R) RSTe SATA Controller menu, as shown in the following figure.
2.1 Press Enter, the executable operation and the current HDD information will be displayed,
as shown in the following figure.
41
2.2 Create RAID volume. Select Create RAID Volume option, and press Enter, as shown in the
following figure.
Create RAID Menu Instruction Table
Interface Parameters Function Description
Select Disks
Please enter a volume name less than 16 characters without containing any special
characters.
Please select the RAID volume level. If no volume has been created at present,
there are four volume levels of RAID0 (Stripe), RAID1 (Mirror), RAID10 (RAID0+1)
and RAID5 (Parity) for selection. Please select the volume level according to actual
requirements.
RAID0: This RAID volume is allowed to be made on 2 or above HDDs.
RAID1: This RAID volume is allowed to be made on 2 HDDs.
RAID10: This RAID volume is allowed to be made on 4 HDDs, which is only available
when HDD quantity is 4 or above.
RAID5 (Parity): This RAID volume is allowed to be made on 3 or above HDDs.
Select HDDs to make RAID volume, press Enter, select X, and then press Enter to
return to Create RAID Volume interface.
Strip Size
Please select the strip size, only RAID0 and RAID5 volumes could enable this option.
Capacity
Set the volume capacity, and the maximum capacity is shown in the Help
information on the right side.
Create Volume
After finishing the above settings, select this option to create RAID volume.
Name
RAID Level
42
BIOS Setup
2.3 Delete RAID volume. Select a created RAID Volume, press Enter. Select “Delete”, there
will be a prompt. To delete the volume, select “Yes” and press Enter; to cancel the deletion,
select “No” and press Enter.
3. When Boot Mode is set to Legacy, a prompt “Press <CTRL-I> to enter Configuration
Utility…” will appear on the screen during system booting. Press [Ctrl] and [I] keys at the
same time to enter SATA RAID configuration, as shown in the following figure.
43
3.1 After entering SATA RAID configuration interface, it will display the main menu list, the
information (HDD ID, HDD type, HDD capacity, volume member or not) of HDDs connected
to SATA controller, and the existed RAID volumes information (including volume ID, name,
RAID level, capacity, status, bootable or not). There are 5 executable menus in the SATA
RAID configuration interface, as shown in the following figure.
Key Instruction Table
Key
Description
↑↓
Used to move cursor in different menus or to change values of menu options.
TAB
To select the next menu option.
Enter
To select a menu.
Esc
To exit menu or return to previous menu from sub-menu.
Menu Instruction Table
Create RAID Volume
To create an RAID volume.
Delete RAID Volume
To delete an existed RAID volume.
Reset Disks to Non-RAID To reset HDDs in RAID volume, and to restore them to non-RAID status.
44
Mask Disk as Spare
To mask the HDDs as spare disks. The data will be cleared, and these HDDs can
not be selected during RAID setting. It can be restored through the Reset Disks to
Non-RAID menu.
Exit
To exit SATA Host RAID configuration interface.
BIOS Setup
3.2 Create RAID Volume menu. After entering SATA RAID configuration interface, you could
use up and down arrow keys to select this menu, and then press Enter to enter the Create
RAID Volume menu, or directly input the number before the menu to enter the Create RAID
Volume menu. For other menu operations that are similar, it will not be repeated here.
A Create RAID Volume instance is shown in the following figure:
Create RAID Menu Instruction Table
Interface Parameters Function Description
Please enter a volume label name less than 16 characters without containing any
Name
special characters.
Please select RAID volume level. If no volume has been created at present, there are
four volume levels of RAID0 (Stripe), RAID1 (Mirror), RAID10 (RAID0+1) and RAID5
(Parity) for selection. Please select volume level according to actual requirements.
RAID0: This RAID volume is allowed to be made on 2 or above HDDs.
RAID Level
RAID1: This RAID volume is allowed to be made on 2 HDDs.
RAID10: This RAID volume is allowed to be made on 4 HDDs, which is only available
when HDD quantity is 4 or above.
RAID5 (Parity): This RAID volume is allowed to be made on 3 or above HDDs.
Select HDDs to make RAID volume, press Enter, select X, and then press Enter to
Select Disks
return to Create RAID Volume interface.
Strip Size
Please select the strip size, only RAID0 and RAID5 volumes could enable this option.
Capacity
Set the volume capacity.
After completing the above settings, please select [Create Volume], and press Enter. The
system will prompt “WARNING: ALL DATA ON THE SELECTED DISKS WILL BE LOST. Are you
sure you want to create this volume? (Y/N)”. To create an RAID volume, please enter “Y”.
A volume will be created, and all data on the selected disks will be lost. Otherwise, please
enter “N”, to exit volume creation. Here we enter “Y” to create an RAID volume. After the
creation is completed, return to MAIN MENU interface, the created RAID volume will be
displayed.
45
3.3 Delete RAID Volume menu. After entering Delete RAID Volume menu, press [DEL] to
delete the selected RAID volume, and the system will prompt “ALL DATA IN THE VOLUME
WILL BE LOST! Are you sure you want to delete “Volume0*”? (Y/N)”. To delete this RAID
volume, please enter “Y”, to cancel the deletion, please enter “N”.
3.4 Reset Disks to Non-RAID menu. After entering Reset Disks to Non-RAID menu, system
will display all HDDs in RAID volume. Please use the space key to select the HDD to reset
according to the actual demand, and then press Enter to reset the HDD. The system will
prompt “Are you sure you want to reset RAID data on selected disks? (Y/N)” again, enter “Y”
or “N” according to the prompt. It is to be noted that all data on this disk will be lost after
reset. Meanwhile, this disk will not belong to RAID volume any more.
3.5 Mask Disk as Spare menu. After entering Mask Disk as Spare menu, system will display
the HDDs not in RAID volume. Please use the space key to select the HDDs according to the
actual demand, and then press Enter. The system will prompt “Are you sure you want to
46
BIOS Setup
mask selected disks as Spare? (Y/N)”, enter “Y” or “N” according to the prompt. It is to be
noted that all data on this disk will be lost as the spare disk.
3.6 Exit menu. Select Exit menu through up and down keys, or press ESC to exit SATA RAID
configuration interface, as shown in the following figure. The system will prompt “Are you
sure you want to exit? (Y/N)”, enter “Y” to exit, or enter “N” to cancel the exit operation.
8.1.7 BMC Network Parameters View and Settings
8.1.7.1 View BMC Network Parameters
Login to the BIOS interface, select “Server Mgmt -> BMC Network Configuration -> BMC IPv4
Network Configuration/BMC IPv6 Network Configuration”. Press Enter to view the current
configuration of BMC IPv4 and BMC IPv6 network, as shown in the following figures.
47
8.1.7.2 BMC Network Settings
Take BMC Sharelink port as an example to introduce the settings of BMC IPv4 network
parameters, as shown in the following table.
BMC Network Configuration Instruction Table
48
BIOS Setup
Interface Parameters
Get BMC Sharelink /
Dedicated Parameters
Configuration Address
Source
Current Configuration
Address
Station IP address
Subnet mask
Station MAC address
Router IP address
Function Description
Set the way to get BMC network parameters, options include:
Do Nothing
Auto
Manual
Configure BMC network status parameters. When Get BMC
Dedicated Parameters is set to [Manual], this option will be
displayed. Options include:
Unspecified
Static
DynamicBmcDhcp
The static and dynamic settings take effect immediately.
Default Value
Do Nothing
Unspecified
Display the current BMC network parameters configuration
----
BMC station IP address
Subnet mask
BMC station MAC address
BMC router IP address
-------------
8.1.7.3 Set BMC Static Network Parameters
Set the Configuration Address Source option to [Static]. If the setting succeeds, the system
will prompt “Set Static BMC IP Address Source Success!!”, as shown in the following figure.
Select the Station IP Address option. Press Enter, the Station IP Address window pops up.
Input the Static IP manually. After the setting is complete, press Enter to confirm, as shown
in the following figures:
49
If the setting succeeds, the system prompts “Set Static BMC Station IP OK!!!” Press Enter to
confirm, and the IP will take effect immediately.
If the setting fails, the system prompts “Set Static BMC Station IP Fail!!!”
If the IP does not change, the system prompts “Static BMC Station IP Not Change!!!”
If the input IP is invalid, the system prompts “Invalid Station IP Entered!!!”, and assign 0.0.0.0
to the IP address. The assignment only changes the IP address in BIOS Setup interface, and
does not notify BMC to change the IP settings.
The prompts of Subnet mask and Router IP address settings are similar to those of Station
IP address setting, there is no more detailed description here. As shown in the following
figure, the BMC network parameters have taken effect, you can login to BMC Web interface
to operate.
8.1.7.4 Set BMC Dynamic Network Parameters
Set the Configuration Address Source option to [DynamiBmcDhcp]. If the setting succeeds,
the system will prompt “Set Dynamic BMC IP Address Source Success! Dynamic BMC
Network Parameters are Getting Now, Please Wait a Moment!”, as shown in the following
figure.
50
BIOS Setup
After pressing Enter to confirm, the following interface will stay for 30s, please wait patiently.
After the dynamic network takes effect, the system will prompt “Get Dynamic BMC Dhcp
Success!!”, and the interface will be shown as the following figure.
Note:
Please make sure that the BMC management port is connected to the network when you
use the Manual setting options.
51
The options that take effect immediately in the BIOS Setup interface are implemented by
calling the Callback function. Callback functions are only called when the options in the BIOS
Setup interface are changed. Otherwise, the function will not take effect. For example, if
you want to automatically get BMC parameters again, you need to set Get BMC Sharelink
Parameters to [Do nothing] or [Manual], then set to [Auto], the function will take effect.
The settings of BMC IPv6 network parameters are similar to this, which will be omitted here.
8.2 BIOS Parameter Description
8.2.1 Main
Main interface displays the basic information of BIOS system, including BIOS/BMC/ME
version, CPU type, total memory capacity and system time.
Main Interface Instruction Table
52
Interface Parameters
Function Description
Product Name
Product name
Serial Number
Serial number
Customer ID
Customer ID
BIOS Version
BIOS version
Build Date
Build date
BIOS Setup
BMC Firmware Version
BMC Firmware version
ME Firmware Version
ME Firmware version
Access Level
Current access level
CPU Information
Display the current CPU’s type, PCH SKU, RC version information.
Memory Information
Display the current total memory capacity and frequency information.
Display and set system date.
System Date (Day mm/dd/ Use [Tab] or [Enter] key to switch between system date and time, directly input
yyyy)
the value or use +/- keys to change the value (Press + key, the value increases
by 1, and press – key, the value decreases by 1).
System Time (hh/mm/ss)
Display and set system time.
Use [Tab] or [Enter] key to switch between system date and time, directly input
the value or use +/- keys to change the value (Press + key, the value increases
by 1, and press – key, the value decreases by 1).
8.2.2 Advanced Menu
Advanced interface includes the BIOS system parameters and related function settings, such
as ACPI, serial port, PCI subsystem, CSM, USB, onboard NIC and so on.
Advanced Interface Instruction Table
Interface Parameters
Function Description
Trusted Computing
Trusted computing configuration
Super IO Configuration
AST2500 I/O chip parameter configuration
Serial Port Console Redirection
Serial port console redirection settings
53
PCI Subsystem Settings
PCI subsystem settings
Network Stack Configuration
Network stack configuration
CSM Configuration
CSM configuration
NVMe Configuration
NVMe configuration
PCH 10GBE PHY Card Configuration
PCH 10GBE PHY card configuration
iSCSI Configuration
iSCSI configuration
Intel(R) Virtual RAID on CPU
Intel NVMe virtual RAID configuration
Intel® Enthernet Connection X722 for
Intel 10G NIC UEFI OPROM configuration
10GbE SFP+XX:XX:XX:XX:XX:XX
8.2.2.1 Trusted Computing
Trusted Computing interface is used to enable or disable BIOS support for security device.
Trusted Computing Interface Instruction Table
Interface Parameters
Security Device Support
No Security Device Found
54
Function Description
Default Value
Security device support settings. Options include:
Enabled
Enabled
Disabled
BIOS supports TPM TCG version 1.2/2.0. BIOS supports TPM
module through TPM software binding, when the verification
of software binding fails, BIOS will record the error to SEL.
Display the status of security device. There is no information ---displayed at present, to enable this function, it needs to
install TPM chip.
BIOS Setup
8.2.2.2 Super IO Configuration
Super IO Configuration interface is used to set the options related with I/O chip.
Super IO Configuration Interface Instruction Table
Interface Parameters
Function Description
Serial Port 0 Configuration
Serial port 0 configuration, the configuration interface provides
this serial port’s on-off control and resource allocation control.
Users can manually adjust the IO PORT and IRQ number that
COM PORT uses.
Serial Port 1 Configuration
Serial port 1 configuration
8.2.2.2.1 Serial Port 0 Configuration
Serial Port 0 Configuration interface is used to set the options related with serial port 0.
55
Serial Port 0 Configuration Interface Instruction Table
Interface Parameters
Function Description
Default Value
Serial Port
Serial port 0 on-off settings. Options include:
Enabled
Disabled
Enabled
Change Settings
Select the optimal setting according to the demand. Options
include:
Auto
I0=3F8h; IRQ=4;
I0=3F8h; IRQ=3, 4, 5, 6, 7, 9, 10, 11, 12;
I0=3E8h; IRQ=3, 4, 5, 6, 7, 9, 10, 11, 12;
I0=2E8h; IRQ=3, 4, 5, 6, 7, 9, 10, 11, 12;
Auto
8.2.2.3 Serial Port Console Redirection
Serial Port Console Redirection interface is used to set the options related with the serial
port redirection.
56
BIOS Setup
Serial Port Console Redirection Interface Instruction Table
Interface Parameters
Function Description
Default Value
Console Redirection
Serial port console redirection on-off settings. Options
include:
Disabled
Enabled
Disabled
Console Redirection Settings
Serial port console redirection parameter settings
----
8.2.2.4 Console Redirection Settings
When the Console Redirection is set to [Enabled], the Console Redirection Settings menu
will be opened.
57
Console Redirection Settings Interface Instruction Table
Interface Parameters
Function Description
Terminal type settings. Options include:
VT100
Terminal Type
VT100+
VT-UTF8
ANSI
Baud rate settings. Options include:
9600
19200
Bits per second
38400
57600
115200
Serial port data width settings. Options include:
Data Bits
7
8
Parity settings. Options include:
None
Even
Parity
Odd
Mark (odd-even check)
Space (storage parity check)
Stop bit settings. Options include:
Stop Bits
1
2
Flow control settings. Options include:
Flow Control
None
Hardware RTS/CTS
VT-UTF8 combination key support on-off settings.
Options include:
VT-UTF8 Combo Key Support
Enabled
Disabled
Recorder mode on-off settings. Options include:
Recorder Mode
Enabled
Disabled
Expanded redirection resolution 100×31 on-off
settings. Options include:
Redirection 100×31
Enabled
Disabled
Legacy OS redirection resolution settings. Options
include:
Legacy OS Redirection Resolution
80×24
80×25
Putty function keys and keyboard settings. Options
include:
VT100
LINUX
Putty KeyPad
XTERMR6
SCO
ESCN
VT400
Redirection after BIOS POST settings. Options include:
Redirection After BIOS POST
Always Enable
BootLoader
58
Default Value
ANSI
115200
8
None
1
None
Enabled
Disabled
Disabled
80×24
VT100
Always Enable
BIOS Setup
8.2.2.5 PCI Subsystem Settings
PCI Subsystem Settings interface is used to set the options related with PCI subsystem.
PCI Subsystem Settings Interface Instruction Table
Interface Parameters
Above 4G Decoding
SR-IOV Support
Function Description
Default Value
Above 4G memory access control on-off settings. Options include:
Enabled
Enabled
Disabled
SR-IOV support on-off settings. Options include:
Enabled
Enabled
Disabled
8.2.2.6 Network Stack Configuration
Network Stack Configuration interface is used to set the options related with Network UEFI PXE.
59
Network Stack Configuration Interface Instruction Table
Interface Parameters
Network Stack
Ipv4 PXE Support
Ipv4 HTTP Support
Ipv6 PXE Support
Ipv6 HTTP Support
PXE boot wait time
Media detect count
Function Description
Network stack on-off settings. Options include:
Enabled
Disabled
Only this option is enabled, the following options can be
displayed and the functions can be set.
UEFI Ipv4 PXE support on-off settings. Options include:
Enabled
Disabled
Ipv4 HTTP support on-off settings. Options include:
Enabled
Disabled
UEFI Ipv6 PXE support on-off settings. Options include:
Enabled
Disabled
Ipv6 HTTP support on-off settings. Options include:
Enabled
Disabled
Set the wait time to cancel PXE boot after pressing ESC key,
the setting range is 0~5.
Device detect count settings, the setting range is 1~50.
Default Value
Enabled
Enabled
Disabled
Disabled
Disabled
0
1
8.2.2.7 CSM Configuration
CSM Configuration interface is used to set the options related with the compatibility support
module.
60
BIOS Setup
CSM Configuration Interface Instruction Table
Interface Parameters
Function Description
Default Value
CSM Support
CSM support on-off settings. Options include:
Enabled
Disabled
Disabled
GateA20 Active
A20 line control mode settings. Options include:
Upon Request
Always
Upon Request
A20 is an address line, which controls the system how
to access the memory space larger than 1MB.
INT19 Trap Response
Interrupt/Capture signal response settings. Options
include:
Immediate
Postponed
Immediate
Boot Mode
Boot mode settings. Options include:
UEFI Mode
Legacy Mode
UEFI Mode
Network
NIC Option ROM execution mode settings. Options
include:
Do not launch
Legacy
UEFI
UEFI
Storage
Storage device Option ROM execution mode settings.
Options include:
Do not launch
Legacy
UEFI
UEFI
Video OPROM Policy
Video device Option ROM execution mode settings.
Options include:
Do not launch
Legacy
UEFI
UEFI
Other PCI devices
Other PCI devices Option ROM execution mode
settings. Options include:
Do not launch
Legacy
UEFI
UEFI
8.2.3 Chipset
Chipset interface includes the information settings and runtime error logging settings of PCH
SATA/sSATA, USB and ME devices.
61
Chipset Interface Instruction Table
Interface Parameters
Function Description
PCH SATA Configuration
PCH SATA configuration
PCH sSATA Configuration
PCH sSATA configuration
USB Configuration
USB configuration
Miscellaneous Configuration
Miscellaneous configuration
Server ME Configuration
Server ME configuration
Runtime Error Logging
Runtime error logging
8.2.3.1 PCH SATA Configuration/PCH sSATA Configuration
PCH sSATA Configuration and PCH SATA Configuration interfaces are used to set the options
related with the onboard sSATA/SATA ports. Take PCH SATA Configuration menu as an
example, as shown in the following figure.
62
BIOS Setup
PCH SATA Configuration Interface Instruction Table
Interface Parameters
SATA Controller
SATA Mode Options
Function Description
SATA controller on-off settings. Options include:
Enabled
Disabled
SATA mode settings. Options include:
AHCI
RAID
Default Value
Enabled
AHCI
SATA Port 0~7
SATA port 0 ~ 7 HDD information
----
Port 0~7
SATA port on-off settings. Options include:
Enabled
Disabled
Enabled
PCH sSATA Configuration Interface Instruction Table is omitted here.
63
8.2.3.2 USB Configuration
USB Configuration is used to set the options related with the onboard USB ports.
USB Configuration Interface Instruction Table
Interface Parameters
Function Description
Default Value
Onboard USB port on-off settings. Options include:
Enabled
Disabled
Enabled
USB N
8.2.3.3 Miscellaneous Configuration
Miscellaneous Configuration interface is used to set some other common options.
64
BIOS Setup
Miscellaneous Configuration Interface Instruction Table
Interface Parameters
Restore AC Power Loss
Max Page Table Size
VGA Priority
Function Description
Default Value
Power state settings when restoring on AC power loss.
Options include:
Power OFF
Power OFF
Last State
Power ON
The maximum page table size settings. Options include:
1GB
2MB
1GB
For older OS, please select 2MB, otherwise, it may
cause a problem.
Onboard/Offboard VGA device priority settings. Options
include:
Offboard Device
Onboard Device
Offboard Device
8.2.3.4 Server ME Configuration
Server ME Configuration interface is used to display and set the options related with server
ME configuration.
Server ME Configuration Interface Instruction Table
Interface Parameters
Function Description
Default Value
Operational Firmware Version
Operational ME firmware version
----
Recovery Firmware Version
Recovery ME firmware version
----
ME Firmware Status #1
ME FW status value #1
----
ME Firmware Status #2
ME FW status value #2
----
65
Current State
Current state
----
Error code
ME FW error code
----
Recovery Cause
Recovery cause
N/A
PTT Support
PTT support on-off settings. Options include:
Enabled
Disabled
Disabled
Altitude
Altitude settings
8000
MCTP Bus Owner
MCTP bus owner is located in PCIe: [15:8] bus, [7:3]
device, [2:0] function. If set to 0, it means disabled.
0
ME Firmware Features
ME FW features
----
8.2.3.5 Runtime Error Logging
Runtime Error Logging interface is used to set the runtime error logs.
Runtime Error Logging Interface Instruction Table
66
Interface Parameters
Function Description
Default Value
System Errors
System error log record settings. Options include:
Enabled
Disabled
Enabled
BIOS Setup
8.2.4 Processor
Processor interface is used to set the options related with the processor and memory.
Processor Interface Instruction Table
Interface Parameters
Function Description
Processor Configuration
Processor configuration
Common Configuration
Common configuration
UPI Configuration
UPI configuration
Memory Configuration
Memory configuration
IIO Configuration
IIO configuration
Advanced Power Management Configuration
Advanced power management configuration
8.2.4.1 Processor Configuration
Processor Configuration interface is used to set the options related with the processor.
67
Processor Configuration Interface Instruction Table
Interface Parameters
Processor Information
Active Cores
Hyper Threading Technology
Max CPUID Value Limit
Execute Disable Bit
Intel TXT Support
VMX
68
Function Description
Processor information submenu, the processor’s detailed
information
CPU core settings. Input the number of CPU cores you
want to enable. In the Help information, it will display the
effective values you can set and the maximum number of
physical cores according to the current CPU usage.
The default value is 0, all cores enabled.
Hyper threading technology on-off settings. Options
include:
Enabled
Disabled
The max CPUID value limit on-off settings.
Enabled
Disabled
When the legacy OS boot does not support CPUID function,
please enable this option.
Execute disable bit on-off setting. Options include:
Enabled
Disabled
Intel trusted execution technology on-off settings. Options
include:
Enabled
Disabled
Intel virtual machine extensions technology on-off settings.
Options include:
Enabled
Disabled
Default Value
----
0
Enabled
Disabled
Enabled
Disabled
Enabled
BIOS Setup
SMX
Hardware Prefetcher
Adjacent Cache Prefetch
DCU Streamer Prefetcher
DCU IP Prefectcher
LLC Prefetcher
DCU Mode
Extended APIC
AES-NI
Safe mode extension on-off settings. Options include:
Enabled
Disabled
Hardware prefetcher on-off settings. Options include:
Enabled
Disabled
Before CPU processing instructions or data, it will prefetch
these instructions or data from memory to L2 cache, to
shorten the amount of time that reading memory takes, to
help eliminate potential bottlenecks and to improve system
performance.
Adjacent cache prefetch on-off settings. Options include:
Enabled
Disabled
If this function is enabled, during computer data reading,
it will intelligently consider the adjacent data is needed as
well, and it will prefetch these data during processing, to
speed up the reading process.
DCU streamer prefetcher on-off settings. Options include:
Enabled
Disabled
This function can prefetch CPU data to shorten the data
reading time.
DCU IP prefectcher on-off settings. Options include:
Enabled
Disabled
This function can judge whether there is data to prefetch,
to shorten the data reading time.
All threads LLC prefetcher on-off settings. Options include:
Enabled
Disabled
DCU mode settings. Options include:
32KB 8Way Without ECC
16KB 4Way With ECC
Extended APIC on-off settings. Options include:
Enabled
Disabled
AES instruction on-off settings. Options include:
Enabled
Disabled
This menu mainly controls whether the CPU supports AES
instruction. These instructions are mainly used for system
virtualization. Enable this instruction, system performance
will be improved.
Disabled
Enabled
Enabled
Enabled
Enabled
Disabled
3 2 K B 8 Way
Without ECC
Disabled
Enabled
8.2.4.2 Common Configuration
Common Configuration interface is used to set the common options
69
Common Configuration Interface Instruction Table
Interface Parameters
Function Description
Default Value
MMIO High Base
MMIO high base settings. Options include:
56T
40T
24T
16T
4T
1T
56T
MMIO High Granularity Size
MMIO high granularity size settings. Options include:
1G
4G
256G
16G
64G
256G
1024G
Numa
Numa on-off settings. Options include:
Enabled
Disabled
8.2.4.3 UPI Configuration
UPI Configuration interface is used to set the options related with UPI.
70
Enabled
BIOS Setup
UPI Configuration Interface Instruction Table
Interface Parameters
Function Description
Default Value
UPI Status
UPI status submenu, displaying the current UPI link status
----
Degrade Precedence
Degrade precedence settings. Options include:
Topology Precedence
Feature Precedence
When the system settings conflict, set it to Topology
Precedence to reduce Feature; or set it to Feature
Precedence to reduce Topology.
Topology
Precedence
Link Speed Mode
Link speed mode settings. Options include:
Fast
Slow
Fast
Link Frequency Select
Link frequency select settings. Options include:
Auto
9.6 GT/s
10.4GT/s
Use Per Link Setting
Auto
Link L0p Enable
Link L0p on-off settings. Options include:
Enabled
Disabled
Link power-saving mode setting, which is set when the
bandwidth is half of the peak bandwidth
Enabled
Link L1 Enable
Link L1 on-off settings. Options include:
Enabled
Disabled
In the case that system is extremely idle, turn off QPI Link.
Enabled
UPI Failover Support
UPI failover support on-off settings. Options include:
Enabled
Disabled
Enabled
71
Sub NUMA Clustering
Sub NUMA cluster settings. Options include:
Auto: Support 1-cluster or 2-clusters according to IMC
interleave.
Disabled
Enabled: Support all SNC clusters (2-clusters) and 1-way IMC
interleave.
Disabled: SNC function not supported.
Legacy VGA Socket
Legacy VGA number settings, the range of effective values is
0~1.
0
Legacy VGA Stack
Legacy VGA stack number settings, the range of effective
values is 0~6.
0
8.2.4.4 Memory Configuration
Memory Configuration interface is used to set the options related with the memory.
Memory Configuration Interface Instruction Table
72
Interface Parameters
Function Description
Default Value
Enforce POR
Enforce POR settings. Options include:
POR
Disabled
POR
Memory Frequency
Memory frequency settings. Options include:
Auto
1600
1866
2133
2400
2666
……
Auto
MRC Promote Warnings
MRC promote warnings on-off settings. Options
include:
Enabled
Disabled
Enabled
BIOS Setup
Promote Warnings
System promote warnings on-off settings. Options
include:
Enabled
Disabled
Enabled
Halt On mem Training Error
On-off settings of halt on memory training error.
Options include:
Enabled
Disabled
Enabled
Data Scrambling for
NVMDIMM
NVMDIMM data scrambling on-off settings. Options
include:
Enabled
Disabled
Enabled
Data Scrambling for DDR4
DDR4 data scrambling on-off settings. Options include:
Auto
Enabled
Enabled
Disabled
Enable ADR
ADR on-off settings. Options include:
Enabled
Disabled
Enabled
Legacy ADR Mode
Legacy ADR mode on-off settings. Options include:
Enabled
Disabled
Enabled
ADR Data Save Mode
ADR data save mode settings. Options include:
Disabled
Batterybacked DIMMs
NVDIMMs
NVDIM
Erase-Arm NVDIMMs
Erase-Arm NVDIMMs on-off settings. Options include:
Enabled
Disabled
Enabled
Restore NVDIMMs
Restore NVDIMMs on-off settings. Options include:
Enabled
Disabled
Enabled
Interleave NVDIMMs
Interleave NVDIMMs on-off settings. Options include:
Enabled
Disabled
Disabled
Memory Topology
Memory topology submenu, displaying the detailed
information of the current installed memories.
----
Memory Map
Memory Map submenu
----
Memory RAS Configuration
Memory RAS configuration submenu
----
NGN Configuration
NGN configuration submenu
----
8.2.4.4.1 Memory Map
Memory Map interface is used to set some modes of the memory.
73
Memory Map Interface Instruction Table
Interface Parameters
Function Description
Default Value
Volatile Memory Mode
Volatile memory mode settings. Options include:
1LM
2LM
Auto
1LM
1LM memory interleave granularity settings. Options
include:
1LM Memory Interleave Granularity Auto
256B Target, 256B Channel
64B Target, 64B Channel
74
Auto
IMC Interleaving
IMC interleaving settings. Options include:
Auto
1-way Interleave
2-way Interleave
Auto
Channel Interleaving
Channel interleaving settings. Options include:
Auto
1-way Interleave
2-way Interleave
3-way Interleave
Auto
Rank Interleaving
Rank interleaving settings. Options include:
Auto
1-way Interleave
2-way Interleave
4-way Interleave
8-way Interleave
Auto
Socket Interleave Below 4GB
On-off settings of 4GB or less address space processor
interleave. Options include:
Disabled
Enabled
Disabled
BIOS Setup
8.2.4.4.2 Memory RAS Configuration
Memory RAS Configuration interface is used to set the options related with the memory RAS
feature.
Memory RAS Configuration Interface Instruction Table
Interface Parameters
Function Description
Default Value
Static Virtual Lockstep Mode
Static virtual lockstep mode on-off settings. Options
include:
Enabled
Disabled
Disabled
Mirror Mode
Mirror mode settings. Options include:
Disabled
Mirror Mode 1LM
Mirror Mode 2LM
Disabled
Mirror TAD0
Mirror TAD0 mode on-off settings. Options include:
Enabled
Disabled
Disabled
Enable Partial Mirror
Enable partial mirror mode. Options include:
Disabled
Partial Mirror mode 1LM
Partial Mirror mode 2LM
Disabled
UEFI ARM Mirror
UEFI ARM mirror mode on-off settings. Options include:
Enabled
Disabled
Disabled
Memory Rank Sparing
Memory Rank sparing on-off settings. Options include:
Enabled
Disabled
When it is set to Enabled, users can select the memory
sparing mode. It is a kind of memory channel sparing
in Rank, the total memory capacity varies with sparing
modes, and it supports at most half of the memory
capacity to be used for sparing.
Disabled
75
Correctable Error Threshold
Correctable error threshold settings
2
SDDC Plus One
SDDC+1 on-off settings. Options include:
Enabled
Disabled
Disabled
ADDDC Sparing
ADDDC sparing on-off settings. Options include:
Enabled
Disabled
Disabled
Set NGN Die Sparing
NGN Die sparing on-off settings. Options include:
Enabled
Disabled
Enabled
NGN Die Sparing
Aggressiveness
NGN Die sparing aggressiveness settings, the value range
128
is 0~255, and 0 means no sparing Die.
Patrol Scrub
Patrol Scrub on-off settings. Options include:
Enabled
Disabled
Enabled
Patrol Scrub Interval
Patrol Scrub interval settings, the unit is hour and the
range is 0~24.
24
Patrol Scrub Address Mode
Patrol Scrub address mode settings. Options include:
System Physical Address
Reverse Address
System Physical
Address
8.2.4.5 IIO Configuration
IIO Configuration interface is used to set the options related with the PCIe sockets.
76
BIOS Setup
IIO Configuration Interface Instruction Table
Interface Parameters
Function Description
Default Value
SocketN Configuration
Socket N configuration submenu, used to set the Link
speed, Max Payload Size and ASPM of the CPU0’s PCIE
---device, and to display the link status, maximum link
and current link speed of the PCIE port.
Intel VT for Directed I/O (VT-d)
Intel VT-d settings submenu, Intel VT-d on-off settings ----
Intel VMD Technology
Intel VMD settings submenu, VMD on-off settings of
each PStack of each CPU.
----
Intel AIC Rtimer/AIC SSD Technology Intel AIC Retimer/AIC SSD settings submenu, AIC Retimer/
---(Non-VMD)
AIC SSD on-off settings of each PStack of each CPU.
PCIe Hot Plug
PCIe hot plug on-off settings. Options include:
Enabled
Disabled
Enabled
PCI-E ASPM Support (Global)
PCIE ASPM support on-off settings. Options include:
Disabled
Per-Port
L1 Only
Per-Port
PCIe Max Read Request Size
PCIe max read request size settings. Options include:
Auto
128B
256B
512B
1024B
2048B
4096B
Auto
8.2.4.6 Advanced Power Management Configuration
Advanced Power Management Configuration interface is used to set the options related
with the CPU power management.
77
Advanced Power Management Configuration Interface Instruction Table
Interface Parameters
Function Description
CPU P State Control
CPU P state control submenu
Hardware PM State Control
Hardware PM state control submenu
CPU C State Control
CPU C state control submenu
Package C State Control
Package C state control submenu
CPU-Advanced PM Tuning
CPU power-saving performance tuning submenu
Socket RAPL Configuration
Socket RAPL configuration submenu
8.2.4.6.1 CPU P State Control
CPU P State Control interface is used to set the options related with the CPU P state.
CPU P State Control Interface Instruction Table
Interface Parameters
Function Description
Uncore frequency scaling settings. Options include:
Enabled
Uncore Freq Scaling (UFS) Disabled (Min Frequency)
Disabled (MAX Frequency)
Custom
78
Default Value
Enabled
Uncore Frequency
Uncore frequency settings. The range is 1300-2300,
displayed when Uncore Freq Scaling (UFS) is set to
Custom.
1300
SpeedStep (Pstates)
SpeedStep on-off settings. Options include:
Enabled
Disabled
Enabled
Turbo Mode
Turbo mode on-off settings. Options include:
Enabled
Disabled
Enabled
BIOS Setup
8.2.4.6.2 Hardware PM State Control
Hardware PM State Control interface is used to set the options related with the hardware
PM state.
Hardware PM State Control Interface Instruction Table
Interface Parameters Function Description
Default Value
Hardware P-States
Hardware P-States is set by OS automatically or not, the default
value is decided based on the actual test. Options include:
Disabled: based on legacy OS request
Native Mode: based on legacy OS boot
Out of Band Mode: hardware auto select, no OS boot
Native Mode with No Legacy Support
Native Mode
EPP Enable
EPP on-off settings. Options include:
Enabled
Disabled
Enabled
8.2.4.6.3 CPU C State Control
CPU C State Control interface is used to set the options related with the CPU C state, for
controlling the power consumption of CPU in idle state.
79
CPU C State Control Interface Instruction Table
Interface Parameters
Function Description
Default Value
Monitor/Mwait Support
Monitor/Mwait support on-off settings. Options
include:
Enabled
Disabled
Enabled
Autonomous Core C-State
Autonomous core C-state on-off settings. Options
include:
Disabled
Enabled
Disabled
CPU C6 report
On-off settings of reporting C6 state to OS. Options
include:
Enabled
Enabled
Disabled
Enhanced Halt State (C1E)
C1E on-off settings. Options include:
Enabled
Disabled
Enabled
8.2.4.6.4 Package C State Control
Package C State Control interface is used to set the options related to the Package C state.
80
BIOS Setup
Package C State Control Interface Instruction Table
Interface Parameters
Package C State
Function Description
Package C state settings. Options include:
C0/C1 state
C2 state
C6 (Non Retention) state
C6 (Retention) state
No Limit
Default Value
C6 (Retention) state
8.2.4.6.5 CPU-Advanced PM Tuning
CPU-Advanced PM Tuning interface is used to set the options related with the CPU powersaving performance, with an Energy Perf BIAS submenu.
81
Energy Perf BIAS Interface Instruction Table
Interface Parameters
Power Performance Tuning
ENERGY_PERF_BIAS_CFG Mode
Workload Configuration
Function Description
Default Value
Power performance tuning settings. Options
include:
OS Controls EPB
OS Controls EPB
BIOS Controls EPB
Power performance management settings. Options
include:
Performance
Balanced
Balanced Performance
Performance
Balanced Power
Power
When the Power Performance Tuning is set to BIOS
Controls EPB, this option can be set.
Workload optimization settings. Options include:
UMA
NUMA
8.2.5 Sever Mgmt
Server Mgmt interface is used to set the options related with server management, including
watchdog, BMC network configuration, BMC user settings, system health information, etc.
82
BIOS Setup
Server Mgmt Interface Instruction Table
Interface Parameters
Function Description
Default Value
BMC Self Test Status
BMC self-test status
----
BMC Firmware Version
Current motherboard’s BMC firmware version
----
FRB-2 Timer
FRB-2 timer on-off settings. Options include:
Enabled
Disabled
Enabled
FRB-2 Timer Timeout
FRB-2 timer timeout settings. Options include:
3 minutes
4 minutes
5 minutes
6 minutes
6 minutes
FRB-2 Timer Policy
FRB-2 timer policy settings. Options include:
Do Nothing
Reset
Power Down
Power Cycle
Power Cycle
OS Watchdog Timer
OS watchdog timer settings. Options include:
Enabled
Disabled
Disabled
OS Wtd Timer Timeout
OS watchdog timer timeout settings. Options include:
5 minutes
10 minutes
15 minutes
20 minutes
10 minutes
OS Wtd Timer Policy
OS watchdog timer policy settings. Options include:
Do Nothing
Reset
Power Down
Power Cycle
Reset
BMC Network Configuration
BMC network configuration submenu
----
BMC User Settings
BMC user settings submenu
----
VLAN Configuration
VLAN configuration submenu
----
View FRU Information
View FRU information submenu
----
8.2.5.1 BMC Network Information
BMC Network Configuration interface is used to configure the BMC network through BIOS.
83
BMC Network Configuration Interface Instruction Table
Interface Parameters
Function Description
Default Value
Sharelink Network
BMC Sharelink network on-off settings, take
effect immediately.
Enabled
BMC IPv4 Network Configuration
BMC IPv4 network configuration
----
BMC IPv6 Network Configuration
BMC IPv6 network configuration
----
8.2.5.1.1 BMC IPv4 Network Configuration
BMC IPv4 Network Configuration interface is used to configure the BMC IPv4 management
network through BIOS.
84
BIOS Setup
BMC IPv4 Network Configuration Interface Instruction Table
Interface Parameters
Function Description
Default Value
Get BMC Sharelink/Dedicated
Parameters
Set the method to get the BMC sharelink/
dedicated parameters. Options include:
Do Nothing
Auto
Manual
Do Nothing
Configuration Address Source
Set BMC network status. Options include:
Unspecified
Static
DynamicBmcDhcp
The setting takes effect immediately.
Unspecified
Current Configuration Address
Current BMC configuration address status
----
Station IP address
Station IP address
----
Subnet mask
Subnet mask
----
Station MAC address
Station MAC address
----
Router IP address
Router IP address
----
8.2.5.1.2 BMC IPv6 Network Configuration
BMC IPv6 Network Configuration interface is used to configure the BMC IPv6 management
network through BIOS.
85
BMC IPv6 Network Configuration Interface Instruction Table
Interface Parameters
Function Description
Default Value
Get BMC Sharelink/Dedicated
Parameters
Set the method to get the BMC sharelink/dedicated
parameters. Options include:
Do Nothing
Auto
Manual
Do Nothing
Configuration Address Source
Set BMC network status. Options include::
Unspecified
Static
DynamicBmcDhcp
The setting takes effect immediately.
Unspecified
Current Configuration Address
Current BMC configuration address status
----
Station IPv6 address
Station IPv6 address
----
Prefix Length
IPv6 prefix length
----
8.2.5.2 BMC User Settings
BMC User Settings interface is used to configure BMC users through BIOS.
BMC User Settings Interface Instruction Table
86
Interface Parameters
Function Description
Add User
Add user submenu
Delete User
Delete user submenu
Change User Settings
Change user settings submenu
BIOS Setup
8.2.5.2.1 Add User
Add User interface is used to add a BMC user through BIOS. The addition takes effect
immediately, and the user will be added to the BMC user list.
Add User Interface Instruction Table
Interface Parameters
Function Description
Default Value
User Name
Set user name, supporting up to 16 characters.
----
User Password
Set user password. It must contain uppercase and
lowercase letters, special characters and numbers,
within 8-20 characters.
----
Channel NO
Set BMC channel, input 1 or 8.
----
User Privilege Limit
User privilege settings. Options include:
Reserved
Callback
User
Reserved
Operator
Administrator
If the setting succeeds, it will prompt “Set User Access
Command Passed”, and the BMC User takes effect
immediately.
Note: To enable the new user, it needs to set the User option in the Change User Settings
interface to [Enabled], and then this user can login to the BMC Web interface.
8.2.5.2.2 Delete User
Delete User interface is used to delete a BMC user through BIOS. The deletion takes effect
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immediately, and this user can not login to the BMC Web interface any more.
Delete User Interface Instruction Table
Interface Parameters
Function Description
User Name
Input the name of user to delete
User Password
Input the password of user to delete. If the password is correct, it pops
up “User Deleted!!!” The deletion takes effect immediately in BMC,
and this user can not login to the BMC Web interface any more.
8.2.5.2.3 Change User Settings
Change User Settings interface is used to modify the BMC user settings through BIOS.
Change User Settings Interface Instruction Table
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BIOS Setup
Interface Parameters
Function Description
Default Value
User Name
Input the name of user to modify
----
Input the password of user to modify. Only both the name and
password are correct, the following options can be modified.
User privilege on-off settings. Options include:
User
Enabled
Disabled
Change the user password. It must contain uppercase and
Change User Password lowercase letters, special characters and numbers, within 8-20
characters.
Channel NO
Set BMC channel, input 1 or 8.
Modify the user privilege. Options include:
Reserved
Callback
User Privilege Limit
User
Operator
Administrator
User Password
---Disabled
---0
Reserved
8.2.5.3 VLAN Configuration
VLAN Configuration interface is used to set the BMC VLAN parameters through BIOS.
VLAN Configuration Interface Instruction Table
Interface Parameters
Function Description
BMC sharelink/dedicated VLAN control on-off settings.
Options include:
Sharelink/Dedicated VLAN Control Enabled
Disabled
To enable VLAN, it needs to set the VLAN ID first.
Sharelink/Dedicated VLAN ID
Default Value
Disabled
BMC sharelink/dedicated VLAN ID settings, the range is
2 ~ 4094.
0
The setting takes effect immediately.
BMC sharelink/dedicated VLAN priority settings, the
Sharelink/Dedicated VLAN Priority range is 1 ~ 7.
The setting takes effect immediately.
0
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8.2.5.4 View FRU Information
View FRU Information interface displays the BMC FRU information read by BIOS. On
each system reboot, BIOS interacts with BMC to keep the FRU information synchronized.
It defaults to no password for the BIOS, users can set the password according to the
requirement when using the machine.
View FRU Information Interface Instruction Table
Interface Parameters
Function Description
System Manufacturer
System manufacturer
System Product Name
System product name
System Product Part Number
System product part number
System Version
System version
System Serial Number
System serial number
Board Manufacturer
Board manufacturer
Board Product Name
Board product name
Board Serial Number
Board serial number
Board Part Number
Board part number
Chassis Manufacturer
Chassis manufacturer
Chassis Product Name
Chassis product name
Chassis Serial Number
Chassis serial number
8.2.6 Security
Security interface is used to set the password of the administrator and user. It defaults to no
password for the BIOS, users can set the password according to the requirement when using
the machine.
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BIOS Setup
Security Interface Instruction Table
Interface Parameters
Administrator Password
User Password
Secure Boot
Function Description
Create an administrator password. It must contain uppercase and lowercase
letters, special characters and numbers, within 8-20 characters.
Create a user password. It must contain uppercase and lowercase letters,
special characters and numbers, within 8-20 characters.
Secure boot menu
8.2.7 Boot Menu
Boot interface is used to set the options related with system boot, including boot mode,
boot priority, boot procedure, etc.
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Boot Configuration Interface Instruction Table
Default Value
Interface Parameters
Function Description
Setup Prompt Timeout
Setup prompt timeout settings. Set the time to wait for the
1
Setup activate key, and the maximum value is 65535 seconds.
Bootup NumLock State
Bootup Numlock state on-off settings. Options include:
On
Off
Off
Boot Options Retry
Boot options retry on-off settings. Options include:
Enabled
Disabled
Enabled
Quiet Boot
Quite boot on-off settings. Options include:
Enabled
Disabled
If it is set to Enabled, the boot logo displays as that set by
manufacturer, if set to Disabled, the boot screen displays as
the text-mode POST interface.
Enabled
New Boot Option Policy
New UEFI boot option policy settings. Options include:
Default
Place First
Place Last
Place First
Fixed Boot Order Priorities
Boot Option #X
Boot options priority settings
----
XXXX Driver BBS Priorities
XXXX driver BBS priority settings
---
8.2.8 Save & Exit
Save & Exit interface is used to set the options related with BIOS parameters saving and exit.
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BIOS Setup
Save & Exit Interface Instruction Table
Interface Parameters
Function Description
Save Changes and Exit
To save changes and exit
Discard Changes and Exit
To discard changes and exit
Save Changes and Reset
To save changes and reset
Discard Changes and Reset
To discard changes and reset
Save Changes
To save changes
Discard Changes
To discard changes
Restore Defaults
To restore defaults
Save as User Defaults
To save as user defaults
Restore User Defaults
To restore user defaults
Boot Override
To override the boot option, you could select the boot device from
the following options
8.3 Firmware Update
For BIOS update, you could select to update in UEFI Shell or OS.
8.3.1 Update BIOS in UEFI Shell
1) When Inspur Logo appears on the screen during system booting, there is a prompt “Press
<DEL> to SETUP or <TAB> to POST or <F11> to Boot Menu or <F12> to PXE Boot” below.
Press F11 key to open the Boot Menu, as shown in the following figure. Enter the item: UEFI:
Built-in EFI Shell.
2) Enter the disk where the AfuEfi64 package resides, and enter the AfuEfi64 folder. The
BIOS.bin file is the 32M BIOS+ME file to update, as shown in the following figure.
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3) When there is no change in ME part, execute the command to update 16M BIOS:
AfuEfix64.efi BIOS.bin /b /p /n /x /k /l, and the process is as shown in the following figure.
After the update is complete, it is recommended to power cycle the system.
4) If there are any changes in ME part, execute the command to update 32M ME+BIOS:
AfuEfix64.efi BIOS.bin /b /p /n /x /k /l /me, and the process is as shown in the following
figure.
Parameter instructions:
- /B Program Boot Block
- /P Program main bios image
- /N Program NVRAM
- /X Do not check ROM ID
- /K Program all non-critical blocks
- /L Program all ROM Holes
- /ME Program ME Entire Firmware Block
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BIOS Setup
Note: After the update is complete, please power off the machine, confirm that there is no
residual electricity on the motherboard, and then power it on.
8.3.2 Update BIOS in Linux
There are 32bit and 64bit Linux OS afulnx tools. Taking Linux 64bit OS as an example, use
the afulnx_64 tool to enter the directory containing afulnx_64 tool. Meanwhile, put the
corresponding BIOS bin file into this folder.
When there is no change in ME part, execute the command to update BIOS: ./afulnx_64
BIOS.bin /b /p /n /x /k /l, as shown in the following figure.
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If there are any changes in ME part, execute the command to update BIOS and ME
simultaneously: ./afulnx_64 BIOS.bin /b /p /n /x /k /l /me, as shown in the following figure.
Notes:
1. For Linux system, it needs to run the afulnx_64 tool as root.
2. After the update is complete, please power off the machine, and confirm that there is no
residual electricity on the motherboard, and then power it on.
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BMC Settings
9 BMC Settings
9.1 Introduction
This section introduces the specifications that the management software follows and its
main functions.
The Inspur Server Management System is a control unit for server management, which is
compatible with the management standard IPMI2.0 specification.
Below are the main functions of the Inspur Server Management System:
● Remote control
Achieves server control via functions such as KVM (Keyboard Video and Mouse), SOL (Serial
Over LAN), virtual media, etc.
Note: SOL function must be implemented via third-party tools, such as IPMITool.
● Warning management
Reports warning message in real time, and carries out corresponding solutions according to
the information.
● State monitoring
Monitors the running states of all monitoring units in real time.
● Device information management
Provides device version, model and asset information.
● Heat dissipation control
It could adjust fan speed dynamically according to the ambient temperature and workload.
● Supports IPMITool management
Supports the command operation sent by IPMITool. The IPMITool is downloadable:
http://ipmitool.sourceforge.net/manpage.html
● Supports WEB interface management
Provides a friendly and visual interface management. Configuration can quickly be
completed as well as query tasks, by simply clicking on the interface.
● Supports account centralized management
Store accounts in the Active Directory server, direct the authentication process to server,
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and achieve management system login with domain accounts.
9.2 Functional Modules
This chapter introduces the Inspur Server Management System module composition, as well
as the functions of these modules.
9.2.1 Module Composition
The Inspur Server Management System is mainly composed of IPMI module, command line
module, WEB module, KVM Over IP and virtual media.
● The command line module attains the calling of IPMI module. The user performs the
operation on IPMI module via command lines.
● The WEB module attains daily management on server in the form of visual interface
via calling IPMI commands, and the WEB module integrates functions of KVM and virtual
media.
Note: BMC out-of-band access control is enabled by default, allowing WEB or ipmitool outof-band access.
9.2.2 IPMI Module Introduction
IPMI module attains management of the server system according to the IPMI2.0 standard.
The functions of the IPMI module include:
● System real-time monitoring
Provides the alarm report and alarm indication in the event of fault detection.
● System remote control
Meets the management requirements such as remote power-on/off, and business system
reset via command lines and Web.
9.2.3 Command Line Function Introduction
The command line module includes query and setting commands for network, sensor, fan,
user management, system and server.
9.2.4 Remote Control Module Introduction
The remote control module includes:
● KVM Over IP: A management method that carries out monitoring and control on remote
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BMC Settings
devices via local video, keyboard and mouse to the client, enabling the operation of remote
devices in real-time.
● Virtual Media: A method of providing remote access on local media (CD-ROM, floppy drive or
CD/floppy disk iso file) in the form of virtual CD driver and floppy drive on server via the internet.
To use the remote control function, the client should be equipped with appropriate browser
and Java runtime environment.
9.3 Web Interface Introduction
This section introduces the Web interface of the management system, as well as operation
steps to login the Web interface.
● Login Web interface: Introduces the method to login the Web interface.
● Web interface introduction: Introduces the Web interface layout.
9.3.1 Login Web Interface
This guide introduces the operation steps to login to the Web management interface, taking
the Windows Operating System and the Firefox browser as an example.
Note: When carrying out interface operation via Web, a maximum of 20 users can be logged
in at the same time.
Step 1: Ensure the management network ports on the client and server are connected to
the internet.
Step 2: Open the browser, and enter “http://ipaddress” in the address bar (ipaddress is the
actual IP address of the management port. The default login mode is https, and the safe
operation configuration is needed).
Step 3: The login interface should appear as shown below:
1. Enter the user name and password.
Note: The system provides a default user “admin” in administer user group, and the default
password is “admin”. Please change the default password in time after the first login.
2. Click “Login”, to enter the management interface.
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9.3.2 Web Interface Introduction
The Web interface helps users accomplish server management. The Web interface also has
a help function so users can click the help button
in the case that they may need it.
The Web interface is divided into several parts, as shown in the following figure.
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BMC Settings
● The name of the Web interface is displayed on top left of the interface.
● The meanings of all buttons on top right of the interface:
◎
Click on the Overview button, to return to the overview page.
◎
Click on the Refresh button, to refresh the page.
◎
Click on the UID button, to turn on/off the UID LED.
◎
◎
Click on the Power button, to turn on/off the server.
Click on the Language button, to change the language (which supports
Chinese and English).
◎
◎
Click on the Help button to query help information on the corresponding page.
Click on the Logout button, to return to the login page.
● The navigation tree is on the left. Via the nodes on the tree, you can select different
functional interfaces. The following functions are included:
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● View the overall situation
● View system information
● Remote control
● Power management
● Event and log query
● Real-time monitoring
● Diagnosis and orientation
● System maintenance
● System configuration
For detailed introduction on all functions, please refer to the following chapters.
● Specific operation interface is on the right of the interface.
9.3.3 Overview
Click on Overview to open the “General Information” interface, as shown below.
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BMC Settings
9.3.4 Information
Select “Information” on the navigation tree. It contains the interfaces of system information,
BIOS setup options and history record, as shown in the following figures below.
● System information: Displays system configuration information, including CPU, memory,
device inventory, network, hard disk, power supply unit, fan, temperature and voltage
information.
● BIOS setup options: Displays the key BIOS setup options information.
● History record: Displays the history information of inlet air temperature and total power.
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9.4 Storage
Select “Storage” on the navigation tree to open the storage interface. At present, the storage
information control only supports LSI RAID card. This interface contains controller, physical
drives, and logical drives information, as shown in the following figures.
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BMC Settings
9.5 Remote Control
Select “Remote Control” on the navigation tree to open the remote control interface, which
contains the interfaces of console redirection (KVM)”, server location, configure remote
session, virtual media devices and mouse mode settings, as shown in the following figures.
● Console redirection (KVM): The KVM console window will pop up, Java KVM and HTML5
KVM are supported.
● Server location: To turn on/off the system ID LED.
● Configure remote session: To set the KVM session encryption, media encryption and
virtual media connection methods.
● Virtual media devices: To set the quantity of virtual media (floppy devices, CD/DVD
devices and hard disk drives, etc.).
● Mouse mode settings: To set the mouse working mode for KVM remote console.
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9.6 Power and Fan
Select “Power Supply and Fan” on the navigation tree to open the power supply and fan
interface. It contains the interfaces of power supply monitor, power supply configure, fan
speed control, server power control and power peak settings, as shown in the following
figures.
● Power supply monitor: Contains PSU present state, alert, temperature, input power,
output power, input voltage, output voltage, input current, output current and firmware
version information.
● Power supply configure: Contains PSU present state, current state and A/S mode switch
function.
● Fan speed control: Contains fan status, current speed and speed control function.
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BMC Settings
Note: Fan speed control contains the following speed levels:

Low: About 20% duty ratio

Medium: About 50% duty ratio

High: About 75% duty ratio

Full: 100% duty ratio
● Server power control: Contains the server’s power on/off and reset, as well as the power
policy on AC power loss.
● Power peak settings: To enable or disable the power peak, and set the maximum random
time.
9.7 BMC Settings
Select “BMC Settings” on the navigation tree to open the BMC Settings interface. It contains
the interfaces of BMC network management, services, NTP settings, SMTP settings, alert
settings, access control, BMC share NIC switch and BIOS boot options, as shown in the
following figures.
● BMC network management: Contains BMC network (static IP and DHCP), DNS settings and
network interface bonding and network link information.
● Services: To configure the BMC’s Web service, KVM service, ssh service, telnet service, etc.
● NTP settings: To set the BMC time, which has two methods:
◎ Synchronize from NTP server.
◎ Sets time manually.
● SMTP settings: To set the SMTP server information related to alert.
● Alert settings: To set the alert event filtering and alert targets of BMC management
module.
● Access control: To set IP address fields accessible to BMC.
● BMC share NIC switch: Contains NCSI type switch, NCSI mode switch and channel switch.
● BIOS boot options: To set the boot option after BIOS reset.
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Note: Web, kvm, cd-media, fd-media and hd-media services are enabled by default. Ssh,
telnet and solssh services are disabled by default.
108
BMC Settings
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9.8 Logs
Select “Logs” on the navigation tree to open the related log interface. It contains the
interfaces of system event log, BMC system audit log, black box log, event log setting and
system and audit log settings, as shown in the following figures.
● System event log: Displays various event logs generated by the server.
● BMC system audit log: Displays system logs and audit logs of BMC.
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BMC Settings
● Black box log: Used to import fault logs.
● Event log setting: To set the BMC log storage policy:
◎ Linear strategy: To clear all logs after log storage is full and record again.
◎ Circular strategy: To record circularly after log record is full.
● System and audit log settings: To set the log type, file size and other information of BMC
system audit logs.
111
9.9 Fault Diagnosis
Select “Fault Diagnosis” on the navigation tree to open the fault diagnosis interface. It
contains the interfaces of BMC self-inspection result, BMC recovery, capture screen and host
POST code, as shown in the following figures.
● BMC self-inspection result: To view the BMC self-inspection result.
● BMC recovery: Contains two functions of BMC warm reset and KVM service restart.
● Capture screen: Used to record the information on the last screen at system crash.
Note: Support BSOD (Blue Screen Of Death) screen capturing, server OS should be Windows
2012R2 and above.
● Host POST code: Displays POST code during system startup.
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BMC Settings
9.10 System Maintenance
Select “System Maintenance” on the navigation tree to open the system maintenance
interface. It contains the interfaces of user administration, security, dual image
configuration, BMC firmware update, BIOS firmware update and restore factory defaults, as
shown in the following figures.
● User administration: To add, delete or modify users via BMC Web interface.
● Security: To configure LDAP and AD servers via BMC Web interface.
● Dual image configuration: To configure the boot options in dual image mode via BMC Web
interface.
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● BMC firmware update: To update BMC FW via BMC Web interface.
● BIOS firmware update: To update BIOS FW via BMC Web interface.
● Restore factory defaults: To restore BMC’s configuration to factory state.
Note: BMC supports the force reset operation via the Reset button on the rear of the
chassis, and supports the force factory reset operation via the jumper on the motherboard.
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BMC Settings
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9.11 Service & Protocol
The services or protocols supported by BMC include RCMP+, Http/Https, KVM, cd-media,
fd-media, hd-media, ssh, telnet and solssh. Users can choose to enable or disable these
services, as well as configure the port number, session timeout and the maximum sessions.
Service
RMCP+
Use
IPMI
Default
State
Enable
Http/Https WEB interface Enable
Non-secure
Port Number
Secure Port
Number
Default Port
Number
Max.
Sessions
Timeout(s)
623
N/A
N/A
1800
20
80(Http)
443(Https)
443(Https)
1800
20
KVM
Console
redirection
Enable
7578
7582
7578
1800
4
cd-media
Virtual media Enable
5120
5124
5120
N/A
4
fd-media
Virtual media Enable
5122
5126
5122
N/A
4
hd-media Virtual media Enable
5123
5127
5123
N/A
4
ssh
ssh
Disable
N/A
22
22
600
N/A
telnet
telnet
Disable
23
N/A
23
600
N/A
solssh
sol by ssh
Enable
52123
N/A
N/A
60
N/A
Notes:
1. Http/Https timeout, if there is no page request within the timeout period, the page session
will be deleted and the new page request will not be responded. If the page does not update
automatically, the page will be logged out when you switch the page or refresh the page.
2. Telnet is a non-secure protocol, if you do not use it, it is recommended to disable it.
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BMC Settings
Non-configurable protocols:
Service
Use
State
Port Number
SNMP
SNMP Get/Set
Enable
161
syslog
syslog
Enable
514
Websockify
KVM on HTML5
Enable
9666
Websockify
Virtual Media on HTML5
Enable
9999
9.12 User Management
9.12.1 IPMI User
BMC supports IPMI2.0 user models, and supports up to 16 users. Multiple users can login
simultaneously. User permissions include administrator, operator, user, OEM exclusive and
no access.
User list:
User ID
User Name
Password
State
Default Permission
User 1
admin
admin
Enable
Administrator
User 2- 16
Undefined
Undefined
Disable
Administrator
IPMI user permissions, please refer to the IPMI2.0 specification.
User Permission
Supported Operations
Administrator
Read/Write
Operator
Read
User
Read
No access
None
User name
- The user name is a string of 1 to 16 letters and numbers, including ‘-’, ‘_’, ‘@’.
- Must begin with a letter.
- Case sensitive.
- Special characters are not allowed, such as ‘,’, ‘.’, ‘:’, ‘;’, ‘ ‘(space), ‘/’, ‘\\’, ‘(‘, ‘)’, etc.
Password
- When the password complexity check is disabled, the password must be at least 1
character long.
- When the password complexity check is enabled, the password must contain special
characters, upper and lower letters and numbers, at least 8 characters long.
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- The maximum length of the password is 16 characters.
- By default, the password complexity check is disabled. For security reasons, we strongly
recommend that you enable this function.
- The password expiration can be set to a range of 0 to 90 days, and 0 means permanent.
This function is disabled by default, and we strongly recommend that you enable this
function for security reasons. If this function is enabled, the password needs to be changed
before expiration. If the password expires, you will need to disable this function in the
operating system via the OEM’s IPMI command.
- Login failed retry count: Retry count can be set to a number between 0 and 5. Lock time:
The time setting range is 5 ~ 60 minutes. This function is disabled by default, and we
strongly recommend that you enable this function for security reasons.
- Password history: It can be set to a range of 0 ~ 5. This function is disabled by default.
If this function is enabled, the password can not be set to the used password (the last N
passwords).
9.12.2 System User
System user refers to the BMC root user in Linux operating system. Users can login to BMC
via ssh/telnet.
User name: sysadmin (unchangeable)
Default password: superuser
User name and password security
- The user name is fixed and can not be modified.
- The password must contain 8 characters at least.
- The password must contain special characters, upper and lower letters, and numbers.
- No space is allowed.
- At most 64 characters are allowed.
9.13 BMC Firmware Update
9.13.1 Firmware Integrity Check
Each firmware image can generate MD5 check code (Hash.exe) through the MD5 tool.
Before updating the firmware, MD5 tool must be used to check the image’s integrity to
ensure that the firmware image file is correct.
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BMC Settings
9.13.2 WEB Update
The BMC firmware can be updated through the management interface in the web interface.
BMC firmware update is configured with watchdog, to avoid that the program stays in the
update mode and fails to restore when an exception occurs, and the watchdog time is 20
minutes. When entering the flash mode, the watchdog will be activated, it will automatically
reset BMC after 20 minutes timeout. When the image starts to flash, the watchdog timeout
will be updated to 20 minutes again.
Supports dual-image firmware update
When updating the BMC firmware, the user can specify the image to update, you can
choose:
• Image 1
• Image 2
• Alternate image
• Dual images (default)
Note:
The firmware upgrade process is a critical operation, once you enter the update mode and
choose to cancel the firmware update operation, the BMC must reboot, which means that
you must close the browser and login to the BMC again before any other action can be
performed.
It defaults to use the higher version of the two images, which you can modify through the
interface.
Firmware update steps:
• Go to the update page.
• Choose the image file, and click Upload button to upload the file. BMC will enter the
update mode after the file is uploaded. IPMI service will stop, and BMC will check the
image’s size, which should be 32M, and check the image’s integrity to ensure it is the BMC
image.
If the check fails, BMC will stop the update and reboot.
• Check the image version and the existed image version, after confirmation, click Update
button to start the update.
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9.13.3 SOCFlash Update
In Windows/Linux/Dos OS, it uses socflash tool to update the firmware. The steps are as
follows:
• Execute the command socflash if=Imagefile to update image1;
• Execute the command socflash if=Imagefile offset=0x2000000 to update image2.
9.14 Redfish
Redfish is a new management standard that uses the hypermedia RESTful interface to
express data. It is oriented to the model, can express the relationship between modern
system components and the semantics of services and components, easy to expand. For
servers that can provide Redfish, the customer can obtain the BMC information by sending
an HTTP request and specify the operation for the BMC.
The client can access the Redfish service through the HTTP client. The following is the use of
curl in Linux to send the request that can operate on redfish. The usual request operations
have “GET”, “PUT”, “POST”, “PATCH” and “DELETE”, and the data sent and returned both are
in json format.
The username and password below refer to those of BMC users with administrator
privileges.
9.14.1 GET Basic Format
The client can get the data under the specified URL via HTTP GET. The basic format of access
is as follows:
curl -k -u username:password https://BMC_IP:8080/redfish/v1/Chassis/1
9.14.2 POST Basic Format
The client can send data to the specified URL via HTTP POST, so that the server can configure
accordingly. The basic format of POST access is as follows:
curl -k -u username:password https://BMC_IP:8080/redfish/v1/Systems/System1/
Actions/ComputerSystem.Reset -X POST -H ‘Content-Type: application/json’ -d
‘{“ResetType”:”ForceOff”}’
Notes:
https://BMC_IP:8080/redfish/v1/Systems/System1/Actions/ComputerSystem.Reset is the
requested URL.
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BMC Settings
The parameters behind –H is the format of the requested data.
The parameters behind –d is the requested data.
9.14.3 DELETE Basic Format
The client can delete the data under the specified URL via HTTP DELETE, so that the server
can delete the specified configuration according to the URL. The basic format of DELETE
access is as follows:
curl -k -u username:password https://BMC_IP:8080/redfish/v1/SessionService/Sessions/1
-X DELETE
Note:
https://BMC_IP:8080/redfish/v1/SessionService/Sessions/1 is the address you want to delete.
9.14.4 Access Steps
1. Get the resources provided by Redfish. It needs no authorization to access the root
directory of Redfish. Through the access, users can know the resource-accessible URLs that
Redfish can provide.
Request:
curl -k -u username:password
Response
{
“@Redfish.Copyright”: “Copyright 2014-2016 Distributed Management Task Force, Inc. (DMTF). For the
full DMTF copyright policy, see http://www.dmtf.org/about/policies/copyright.”,
“@odata.context”: “/redfish/v1/$metadata#ServiceRoot.ServiceRoot”,
“@odata.id”: “/redfish/v1/”,
“@odata.type”: “#ServiceRoot.v1_1_0.ServiceRoot”,
“AccountService”: {
“@odata.id”: “/redfish/v1/AccountService”
},
“Chassis”: {
“@odata.id”: “/redfish/v1/Chassis”
},
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“EventService”: {
“@odata.id”: “/redfish/v1/EventService”
},
“Id”: “RootService”,
“Links”: {
“Sessions”: {
“@odata.id”: “/redfish/v1/SessionService/Sessions”
}
},
“Managers”: {
“@odata.id”: “/redfish/v1/Managers”
},
“Name”: “Root Service”,
“Oem”: {},
“RedfishVersion”: “1.1.0”,
“SessionService”: {
“@odata.id”: “/redfish/v1/SessionService”
},
“Systems”: {
“@odata.id”: “/redfish/v1/Systems”
},
“Tasks”: {
“@odata.id”: “/redfish/v1/TaskService”
},
“UUID”: “92384634-2938-2342-8820-489239905423”
}
2. The URL of the device type to be accessed can be obtained based on the acquired
resource above.
e.g. The URL to get the Chassis type is /redfish/v1/Chassis:
Request:
curl -k -u username:password https://BMC_IP:8080/redfish/v1/Chassis
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BMC Settings
Response:
{
“@Redfish.Copyright”: “Copyright 2014-2016 Distributed Management Task Force, Inc. (DMTF). For the
full DMTF copyright policy, see http://www.dmtf.org/about/policies/copyright.”,
“@odata.context”: “/redfish/v1/$metadata#ChassisCollection.ChassisCollection”,
“@odata.id”: “/redfish/v1/Chassis”,
“@odata.type”: “#ChassisCollection.ChassisCollection”,
“Members”: [
{
“@odata.id”: “/redfish/v1/Chassis/1”
}
],
“Members@odata.count”: 1,
“Name”: “Chassis Collection”
}
3. Obtain the URL of the resource that is ultimately needed through step-by-step access.
e.g. The URL to get the Chassis detailed information is /redfish/v1/Chassis/Chassis1:
Request:
curl -k -u username:password https://BMC_IP:8080/redfish/v1/Chassis/Chassis1
Response:
{
“@odata.type”: “#Chassis.v1_2_0.Chassis”,
“Id”: “1”,
“Name”: “Computer System Chassis”,
“ChassisType”: “RackMount”,
“AssetTag”: “5280”,
“Manufacturer”: “Inspur”,
“Model”: “5280”,
“SKU”: “8675309”,
“SerialNumber”: “5280”,
“PartNumber”: “224071-J23”,
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“PowerState”: “On”,
“IndicatorLED”: “Lit”,
“Status”: {
“State”: “Enabled”,
“Health”: “OK”
},
“Thermal”: {
“@odata.id”: “/redfish/v1/Chassis/1/Thermal”
},
“Power”: {
“@odata.id”: “/redfish/v1/Chassis/1/Power”
},
“Links”: {
“ComputerSystems”: [
{
“@odata.id”: “/redfish/v1/Systems/5280”
}
],
“ManagedBy”: [
{
“@odata.id”: “/redfish/v1/Managers/BMC”
}
],
“ManagersInChassis”: [
{
“@odata.id”: “/redfish/v1/Managers/BMC”
}
]
},
“@odata.context”: “/redfish/v1/$metadata#Chassis.Chassis”,
“@odata.id”: “/redfish/v1/Chassis/1”,
“@Redfish.Copyright”: “Copyright 2014-2016 Distributed Management Task Force, Inc. (DMTF). For the
full DMTF copyright policy, see http://www.dmtf.org/about/policies/copyright.”
}
9.15 Command Line Function Introduction
This chapter introduces Web interface of the management system, as well as operation
steps to the Web interface login.
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BMC Settings
● Login command line
Introduces methods of login command line.
● Command line function introduction
Introduces command line functions.
9.15.1 Command Line Login
Login to BMC Command line through ssh. After logging in, enter the command line interface:
Enter help to view online help:
9.15.2 Command Line Function Introduction
9.15.2.1 Network Information Acquisition and Configuration
Acquire and configure BMC’s network information via ipconfig instruction:
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9.15.2.2 Sensor Information Acquisition
Via sensor instruction, acquire the information list of all sensors:
9.15.2.3 FRU Information Acquisition and Configuration
Via FRU instruction, acquire the FRU configuration information:
9.15.2.4 Chassis Status Acquisition and Control
Via chassis instruction, acquire and control the system power status.
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BMC Settings
9.15.2.5 User Acquisition, Adding and Deleting
Via user instruction, acquire the user list, add or delete users.
9.15.2.6 BMC Version Acquisition and BMC Restart
Via mc instruction, acquire BMC version information and restart BMC.
9.15.2.7 Fan Work Mode Configuration and Fan Speed Acquisition
Via fan instruction, set fan work mode, and acquire fan speed.
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9.15.2.8 Power Module Information Acquisition and Configuration
Via Psu instruction, acquire power module information, and set power module as main output.
Power module information acquisition:
9.15.2.9 Change Root Password
Via password instruction, change the root user’s password:
9.15.2.10 Fault Diagnosis
Via diagnose instruction, execute the tools and commands integrated in BMC to view the
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BMC Settings
BMC status.
9.15.2.11 Collect Fault Logs
Via dialog instruction, trigger the fault logs collection function. When the server fails, it
can quickly collect the fault logs information stored in BMC. The collected fault logs can be
downloaded through the browser or wget.
9.15.2.12 Serial Over LAN
Via sol instruction, perform the serial port redirection operation, to view the POST
information of the serial ports during system startup.
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9.16 Time Zone Table
Name of Time Zone
Time
Dateline Standard Time
(GMT-12:00) International Date Line West
Samoa Standard Time
(GMT-11:00) Midway Island, Samoa
Hawaiian Standard Time
(GMT-10:00) Hawaii
Alaskan Standard Time
(GMT-09:00) Alaska
Pacific Standard Time
(GMT-08:00) Pacific Time (US and Canada); Tijuana
Mountain Standard Time
(GMT-07:00) Mountain Time (US and Canada)
Mexico Standard Time 2
(GMT-07:00) Chihuahua, La Paz, Mazatlan
U.S. Mountain Standard Time
(GMT-07:00) Arizona
Central Standard Time
(GMT-06:00) Central Time (US and Canada
Canada Central Standard Time
(GMT-06:00) Saskatchewan
Mexico Standard Time
(GMT-06:00) Guadalajara, Mexico City, Monterrey
Central America Standard Time (GMT-06:00) Central America
Eastern Standard Time
(GMT-05:00) Eastern Time (US and Canada)
U.S. Eastern Standard Time
(GMT-05:00) Indiana (East)
S.A. Pacific Standard Time
(GMT-05:00) Bogota, Lima, Quito
Atlantic Standard Time
(GMT-04:00) Atlantic Time (Canada)
S.A. Western Standard Time
(GMT-04:00) Caracas, La Paz
Pacific S.A. Standard Time
(GMT-04:00) Santiago
Newfoundland and Labrador
(GMT-03:30) Newfoundland and Labrador
Standard Time
E. South America Standard Time (GMT-03:00) Brasilia
S.A. Eastern Standard Time
(GMT-03:00) Buenos Aires, Georgetown
Greenland Standard Time
(GMT-03:00) Greenland
Mid-Atlantic Standard Time
(GMT-02:00) Mid-Atlantic
Azores Standard Time
(GMT-01:00) Azores
Cape Verde Standard Time
(GMT-01:00) Cape Verde Islands
GMT Standard Time
(GMT) Greenwich Mean Time: Dublin, Edinburgh, Lisbon, London
Greenwich Standard Time
(GMT) Casablanca, Monrovia
Central Europe Standard Time
(GMT+01:00) Belgrade, Bratislava, Budapest, Ljubljana, Prague
Central European Standard Time (GMT+01:00) Sarajevo, Skopje, Warsaw, Zagreb
Romance Standard Time
(GMT+01:00) Brussels, Copenhagen, Madrid, Paris
W. Europe Standard Time
(GMT+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna
W. Central Africa Standard Time (GMT+01:00) West Central Africa
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E. Europe Standard Time
(GMT+02:00) Bucharest
Egypt Standard Time
(GMT+02:00) Cairo
FLE Standard Time
(GMT+02:00) Helsinki, Kiev, Riga, Sofia, Tallinn, Vilnius
GTB Standard Time
(GMT+02:00) Athens, Istanbul, Minsk
Israel Standard Time
(GMT+02:00) Jerusalem
BMC Settings
South Africa Standard Time
(GMT+02:00) Harare, Pretoria
Russian Standard Time
(GMT+03:00) Moscow, St. Petersburg, Volgograd
Arab Standard Time
(GMT+03:00) Kuwait, Riyadh
E. Africa Standard Time
(GMT+03:00) Nairobi
Arabic Standard Time
(GMT+03:00) Baghdad
Iran Standard Time
(GMT+03:30) Tehran
Arabian Standard Time
(GMT+04:00) Abu Dhabi, Muscat
Caucasus Standard Time
Transitional Islamic State of
Afghanistan Standard Time
Ekaterinburg Standard Time
(GMT+04:00) Baku, Tbilisi, Yerevan
West Asia Standard Time
(GMT+05:00) Islamabad, Karachi, Tashkent
India Standard Time
(GMT+05:30) Chennai, Kolkata, Mumbai, New Delhi
Nepal Standard Time
(GMT+05:45) Kathmandu
Central Asia Standard Time
(GMT+06:00) Astana, Dhaka
Sri Lanka Standard Time
(GMT+06:00) Sri Jayawardenepura
N. Central Asia Standard Time
(GMT+06:00) Almaty, Novosibirsk
Myanmar Standard Time
(GMT+06:30) Yangon Rangoon
S.E. Asia Standard Time
(GMT+07:00) Bangkok, Hanoi, Jakarta
North Asia Standard Time
(GMT+07:00) Krasnoyarsk
China Standard Time
(GMT+08:00) Beijing, Chongqing, Hong Kong SAR, Urumqi
Singapore Standard Time
(GMT+08:00) Kuala Lumpur, Singapore
Taipei Standard Time
(GMT+08:00) Taipei
W. Australia Standard Time
(GMT+08:00) Perth
North Asia East Standard Time
(GMT+08:00) Irkutsk, Ulaanbaatar
Korea Standard Time
(GMT+09:00) Seoul
Tokyo Standard Time
(GMT+09:00) Osaka, Sapporo, Tokyo
Yakutsk Standard Time
(GMT+09:00) Yakutsk
A.U.S. Central Standard Time
(GMT+09:30) Darwin
Cen. Australia Standard Time
(GMT+09:30) Adelaide
A.U.S. Eastern Standard Time
(GMT+10:00) Canberra, Melbourne, Sydney
E. Australia Standard Time
(GMT+10:00) Brisbane
Tasmania Standard Time
(GMT+10:00) Hobart
Vladivostok Standard Time
(GMT+10:00) Vladivostok
West Pacific Standard Time
(GMT+10:00) Guam, Port Moresby
Central Pacific Standard Time
(GMT+11:00) Magadan, Solomon Islands, New Caledonia
Fiji Islands Standard Time
(GMT+12:00) Fiji Islands, Kamchatka, Marshall Islands
New Zealand Standard Time
(GMT+12:00) Auckland, Wellington
Tonga Standard Time
(GMT+13:00) Nuku’alofa
(GMT+04:30) Kabul
(GMT+05:00) Ekaterinburg
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10 Common Faults, Diagnosis and Troubleshooting
This chapter introduces the common server faults, as well as corresponding diagnosis and
troubleshooting suggestions.
10.1 Hardware Problems
1) Power-on failure at startup
Description: After pressing the power button, the LED (power status LED, HDD status LED)
on server’s front control panel is off. Meanwhile, no KVM (display) output is displayed, and
server chassis fans do not rotate.
Suggestions:
a. Check the power supply situation: If the power module LED is on, it indicates normal
power supply. If the power module LED is off or red, please check whether the power supply
is normal, and whether the power cord is connected well.
b. If the power supply is normal, insert the power module again, and then power on for
verification.
c. If there is a machine and a power module of the same type, you could change the power
module to test whether there is a power module fault.
d. If the instructions above do not resolve the problem, please contact Inspur customer
service.
2) No display after power on
Description: After pressing the power button, the power LED on server’s front control panel
is on, the chassis fans rotate normally, but there’s no output on the display.
Suggestions:
a. Firstly check whether the monitor is powered up normally.
b. If the monitor is powered up normally, check whether it is connected normally with the
server’s VGA port.
c. Test on another monitor.
d. If there is no output on the new monitor, login to the BMC Web interface. Open BMC
remote KVM to check whether there is output on the monitor. If there is normal output, it
indicates the VGA port may be abnormal, please contact Inspur customer service.
e. If above operations could not resolve the problem, please contact Inspur customer
service.
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Common Faults, Diagnosis and Troubleshooting
3) Status LED on front panel is abnormal
Description: The server is under normal operation, but the status LED on front panel turns red.
Suggestions:
a. Firstly confirm which LED is abnormal according to the previous chapter about the LEDs
on the front panel.
b. If the system failure LED is abnormal, check whether the system runs normally; if the
system runs normally, you can login to the BMC Web interface to view the BMC logs, to
check whether there are errors reported.
c. If the power failure LED is abnormal, check whether the power module LED is normal; if
the power module LED is normal, you can login to the BMC Web interface to view the BMC
logs, to check whether there are errors reported.
d. If other LEDs are abnormal, you can login to the BMC Web interface to view the BMC logs,
to check whether there are errors reported.
e. If above operations could not resolve the problem, please contact Inspur customer
service.
4) Power module LED is off or red
Description: The server is under normal operation, but a certain power module LED is off or red.
Suggestions:
a. Firstly check whether all power cables are normal, and plug in the power cables again.
b. If the fault still exists, insert the power module again.
c. If shutdown is allowed, you could exchange the two power modules to judge whether it is
a power module fault.
d. If above operations could not resolve the problem, please contact Inspur customer
service.
5) HDD status LED is abnormal
Description: The server is under normal operation, but the HDD status LED is off or red.
Suggestions:
a. If it is caused by manual operations, restore the array through RAID configuration.
b. If there is no manual operations, check whether the HDDs are identified normally. If the
server is configured with an RAID card, login to the RAID management interface to check
whether there is an HDD failure.
c. If there is an HDD failure, or the above operations could not resolve the problem, please
contact Inspur customer service.
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Note: Hot-plugging HDD allows users to take out or replace the HDD without system
shutdown and power off, which improves the system disaster recovery capability, scalability
and flexibility. It only means the hot-plug HDD can be plugged in and out online without
damage, and the following two items need to be noticed: ① Depending on the RAID level,
hot plugging the HDD in the RAID will cause RAID degradation or failure. When installing
a new HDD, different RAID cards have different policies, you may need to login to the
RAID card management interface for recovery. ② Remove the HDD until the HDD motor
stops completely, to prevent damage to the motor. For the operations on the RAID card
management interface, please refer to Inspur technical website: www.4008600011.com.
6) Chassis fans make excessive noise
Suggestions:
a. Firstly check whether the chassis fans operate at a high speed caused by the overtemperature chassis.
b. If the chassis has a high temperature, check the temperature of server room, if it is
excessively high, open the air conditioner to cool the room.
c. If the server room’s temperature is normal, check whether the front panel or chassis
interior is jammed with dust, or the air inlet is blocked. It needs to improve the server
room’s environment, to avoid server over-temperature running because of too much dust.
d. Check whether the server runs under high load.
e. If above operations could not resolve the problem, please contact Inspur customer
service.
7) There is alarm sound during startup
Suggestions:
Firstly identify the source of alarm sound:
a. If the alarm sound comes from the power supply, check the power LED’s status. If the
power LED is abnormal, refer to item 3) to handle it.
b. If the alarm sound comes from the chassis interior, open the chassis to identify the
specific source.
c. If the alarm sound comes from the RAID card, check the HDD LED status or login to the
RAID management interface to check the HDD status. For the operations about the RAID
management interface, please refer to Inspur technical website: www.4008600011.com.
d. If above operations could not resolve the problem, please contact Inspur customer
service.
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Common Faults, Diagnosis and Troubleshooting
8) Keyboard and mouse are not available
Description: Neither keyboard nor mouse could be operated normally.
Suggestions:
a. Make sure the keyboard or mouse has been connected correctly and firmly.
b. Replace other parts to test whether it is a mouse or keyboard fault.
c. Power cycle the server and retest.
d. Reboot and enter BIOS or RAID configuration interface to test keyboard or mouse
performance. When tested in a non-system situation, if the keyboard or mouse performance
turns out to be normal, a system fault could be considered. If the keyboard or mouse fault
still exists, a mainboard interface fault could be considered, and Inspur technical hotline can
be called for support.
9) USB interface problem
Description: Unable to use devices with a USB interface.
Suggestions:
a. Make sure the operating system on server supports USB devices.
b. Make sure the system has been installed with correct USB device driver.
c. Power off the server, and then power on again to test.
d. Check whether the USB device is normal when connected to other hosts.
e. If the USB device is normal when connected to other hosts, the server may be abnormal:
please contact Inspur customer service.
f. If the USB device turns out to be abnormal when connecting to other hosts, please replace
the USB device.
10.2 Software Problems
1) System installation problems
Description: It fails to load the RAID driver or to create partitions larger than 2T during
system installation, C disk utilization is too large, and other problems.
Suggestions:
a. If it fails to load the driver during system installation, check the RAID driver’s version,
please visit Inspur website (http://www.inspur.com) to download the correct RAID driver.
For some RAID drivers, it needs to load several times.
b. If it fails to create 2T partitions, check BIOS Advance -> CSM Configuration-> Boot option
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filter, enable the UEFI option, and select UEFI mode to boot the system. It needs to enter
the CMD command line to change the HDD format to GPT, and then partitions larger than 2T
can be created.
c. If the C disk utilization is too large after system installation, open Computer Property->
Advanced System Property-> Advanced-> Performance-> Settings-> Change Virtual Memory,
turn down the virtual memory or allocate the virtual memory to other partitions.
d. If above operations could not resolve the problem, please contact Inspur customer service.
2) The memory capacity is abnormal
Description: The memory capacity displayed in the OS and the physical memory capacity are
inconsistent.
Suggestions:
a. Check the OS version, the supported memory capacity varies with the version of Windows
OS. Enter BIOS Setup to view the memory capacity, if the memory is identified completely,
the operating system may have limits to the memory capacity, e.g. Windows server 2008
x86 supports 4G memory at most.
b. If the memory is not identified completely in BIOS Setup, confirm that the corresponding
slots have been installed with memories of correct type.
c. If above operations could not resolve the problem, please contact Inspur customer
service.
3) Abnormal network
Description: The network is disconnected, or the rate is lower than the actual rate of the
network port.
Suggestions:
a. Check whether the network cable is connected well and whether the network LED flashes
normally, re-insert the network cable to test again.
b. If the problem still exists, use a computer to connect with the server directly. If the direct
connection is normal, check whether the network cable or the switch port is normal.
c. If the direct connection is abnormal, please visit Inspur website (http://www.inspur.com)
to download the latest NIC driver.
d. If above operations could not resolve the problem, please contact Inspur customer
service.
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Battery Replacement
11 Battery Replacement
If the server no longer automatically displays the correct date and time, you may need to
replace the battery that provides power to the real-time clock.
WARNING: The computer contains an internal lithium manganese dioxide, a vanadium
pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not
properly handled. To reduce the risk of personal injury:
• Do not attempt to recharge the battery.
• Do not expose the battery to temperatures higher than 60°C (140°F).
• Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.
• Replace only with the spare designated for this product.
To remove the component:
1. Power down the server.
2. Extend the server from the rack.
3. Remove the access panel.
4. Remove the full-length expansion board retainer if any full-length expansion boards are
installed.
5. Remove the PCI riser cage.
6. Remove the air baffle.
7. Remove the battery.
To replace the component, reverse the removal procedure.
For more information about battery replacement or proper disposal, contact Inspur
Customer Service.
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12 Regulatory Compliance Notices
12.1 Regulatory Compliance Identification Numbers
For the purpose of regulatory compliance certifications and identification, this product
has been assigned a unique regulatory model number. The regulatory model number can
be found on the product nameplate label, along with all required approval markings and
information. When requesting compliance information for this product, always refer to
this regulatory model number. The regulatory model number is not the marketing name or
model number of the product.
12.2 Federal Communications Commission Notice
Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has
established Radio Frequency (RF) emission limits to provide an interference-free radio
frequency spectrum. Many electronic devices, including computers, generate RF energy
incidental to their intended function and are, therefore, covered by these rules. These rules
place computers and related peripheral devices into two classes, A and B, depending upon
their intended installation. Class A devices are those that may reasonably be expected
to be installed in a business or commercial environment. Class B devices are those that
may reasonably be expected to be installed in a residential environment (for example,
personal computers). The FCC requires devices in both classes to bear a label indicating the
interference potential of the device as well as additional operating instructions for the user.
12.2.1 FCC Rating Label
The FCC rating label on the device shows the classification (A or B) of the equipment. Class B
devices have an FCC logo or ID on the label. Class A devices do not have an FCC logo or ID on
the label. After you determine the class of the device, refer to the corresponding statement.
Class A Equipment
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and,
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Regulatory Compliance Notices
if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. Operation of this equipment in a residential area is likely to cause
harmful interference, in which case the user will be required to correct the interference at
personal expense.
12.3 Cables
Connections to this device must be made with shielded cables with metallic RFI/EMI
connector hoods in order to maintain compliance with FCC Rules and Regulations.
12.4 European Union Regulatory Notice
Products bearing the CE marking comply with the following EU Directives:
• Low Voltage Directive 2006/95/EC
• EMC Directive 2004/108/EC
• Eco-design Directive 2009/125/EC, where applicable
CE compliance of this product is valid if powered with the correct CE-marked AC adapter
provided by INSPUR.
Compliance with these directives implies conformity to applicable harmonized European
standards (European Norms) that are listed in the EU Declaration of Conformity issued by
INSPUR for this product or product family and available (in English only) within the product
documentation.
The compliance is indicated by one of the following conformity markings placed on the
product:
Please refer to the regulatory label provided on the product.
12.5 Disposal of Waste Equipment by Users in the European Union
This symbol on the product or on its packaging indicates that this product must not be
disposed of with other household waste. Instead, it is your responsibility to dispose of your
waste equipment by handing it over to a designated collection point for the recycling of
waste electrical and electronic equipment. The separate collection and recycling of your
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waste equipment at the time of disposal will help to conserve natural resources and ensure
that it is recycled in a manner that protects human health and the environment. For more
information about where you can drop off your waste equipment for recycling, please
contact your local city office, your household waste disposal service or the shop where you
purchased the product.
12.6 Korean Notice
Class A Equipment
Class B Equipment
12.7 Chinese Notice
Class A Equipment
12.8 Battery Replacement Notice
WARNING: The computer contains an internal lithium manganese dioxide, a vanadium
pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not
properly handled. To reduce the risk of personal injury:
• Do not attempt to recharge the battery.
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Regulatory Compliance Notices
• Do not expose the battery to temperatures higher than 60°C (140°F).
• Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.
Batteries, battery packs, and accumulators should not be disposed of together with the
general household waste. To forward them to recycling or proper disposal, use the public
collection system or return them to Inspur, an authorized Inspur Partner, or their agents.
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13 Electrostatic Discharge
13.1 Preventing Electrostatic Discharge
To prevent damaging the system, be aware of the precautions you need to follow when
setting up the system or handling parts. A discharge of static electricity from a finger or
other conductor may damage system boards or other static-sensitive devices. This type of
damage may reduce the life expectancy of the device.
To prevent electrostatic damage:
• Avoid hand contact by transporting and storing products in static-safe containers.
• Keep electrostatic-sensitive parts in their containers until they arrive at static-free
workstations.
• Place parts on a grounded surface before removing them from their containers.
• Avoid touching pins, leads, or circuitry.
• Always be properly grounded when touching a static-sensitive component or assembly.
13.2 Grounding Methods to Prevent Electrostatic Discharge
Several methods are used for grounding. Use one or more of the following methods when
handling or installing electrostatic-sensitive parts:
• Use a wrist strap connected by a ground cord to a grounded workstation or computer
chassis. Wrist straps are flexible straps with a minimum of 1 megohm ±10 percent resistance
in the ground cords. To provide proper ground, wear the strap snug against the skin.
• Use heel straps, toe straps, or boot straps at standing workstations. Wear the straps on
both feet when standing on conductive floors or dissipating floor mats.
• Use conductive field service tools.
• Use a portable field service kit with a folding static-dissipating work mat.
If you do not have any of the suggested equipment for proper grounding, have an authorized
reseller install the part.
For more information on static electricity or assistance with product installation, contact
Inspur Customer Service.
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Inspur Support Guide
14 Warranty
14.1 Introduction
Inspur warrants that all Inspur-branded hardware products shall provide a period of three (3)
year warranty. This document describes Warranty Service, including a detailed description
of service-level.
The warranty terms and conditions may vary by country, and some services and/or parts
may not be available in all countries. For more information about warranty services in your
country, contact Inspur technical support or Inspur local office.
14.2 Warranty Service
14.2.1 Service Overview
Type
Duration
Remote Services
3 years
RMA Services
3 years
14.1.2 Warranty Service Terms & Conditions
i. Remote Services
Inspur provides 24x7 remote service through Hotline, E-mail and Website. Through
Hotline and E-mail Services, Inspur engineer helps customers determine the cause of the
malfunction and provide solution. Website service provides a number of resources to help
customers resolve problems, and learn about our products, such as product manuals, drivers
and Firmware.
Below is how to obtain our remote service:
Type
Description
Response time
Hotline
1-844-860-0011(English)
1-646-517-4966(English)
86-800-860-0011(Chinese)
Within 2hrs
E-mail
serversupport@inspur.com
Within 2hrs
Website
http://en.inspur.com/
ii. RMA Services
Customers could return defective parts to the designated Inspur site after submitting a
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service request. Inspur may, at its discretion, repair or replace the defective parts. Repair or
replacement parts may be new, used, or equivalent to new in performance and reliability.
Replaced or repaired parts are warranted to be free of defects in material or workmanship
for ninety (90) calendar days or, for the remainder of the warranty period of the product,
whichever is longer.
14.3 Warranty Exclusions
Inspur does not guarantee that there will be no interruptions or mistakes during the use
of the products. Inspur will not undertake any responsibility for the losses arising from any
operation not conducted according to Inspur Hardware Products.
The Warranty Service Terms & Conditions do not apply to consumable parts, as well as
any products the serial number of which falls off, is damaged or obscure for the following
reasons:
● Accident, misuse, abuse, defiling, improper maintenance or calibration or other external
causes
● Operating beyond the parameters as stipulated in the user documentation
● Use of the software, interface, parts or supplies not provided by Inspur
● Improper preparation place or maintenance
● Virus infection
● Loss or damage in transit
● Alterations or repairs have been made by unauthorized persons, or service organizations
Inspur does not undertake any responsibility for the damages or losses of any application,
data or removable storage medium. Except for the software installed by Inspur in its
production of this product, Inspur is not responsible for the restoration or reinstallation of
any programs or data.
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