Canon 0630C002, PIXMA G3202, PIXMA G3400 User manual

Canon 0630C002, PIXMA G3202, PIXMA G3400 User manual
G3000 series
Online Manual
Printer Functions
Overview
Printing
Scanning
Troubleshooting
English
Contents
Using This Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Trademarks and Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Search Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Printing Photos from a Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Copying Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Printer Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Connect Wirelessly with Ease in "Access Point Mode". . . . . . . . . . . . . . . . . . . . . . . . . . .
34
Print Photos Easily Using My Image Garden. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Print Items with Easy-PhotoPrint+ (Web Application). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Available Connection Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Direct Connection (Windows XP). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Restrictions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Easy Scan with the Auto Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Scan Originals Larger than the Platen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Scan Multiple Originals at One Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
46
Using PIXMA/MAXIFY Cloud Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Notice for Web Service Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Using PIXMA/MAXIFY Cloud Link from Your Smartphone, Tablet, or Computer. . . . . . . . . . . . . . . . . .
49
Before Using Canon Inkjet Cloud Printing Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Requirements for Canon Inkjet Cloud Printing Center operation. . . . . . . . . . . . . . . . . . . . . . . 51
Registering User Information to Canon Inkjet Cloud Printing Center. . . . . . . . . . . . . . . . . . . . . . .
52
Using Canon Inkjet Cloud Printing Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Canon Inkjet Cloud Printing Center window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Adding a Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Adding a PIXMA/MAXIFY Cloud Link User. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Troubleshooting Canon Inkjet Cloud Printing Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY. . . . . . . . . 108
Printing with Windows RT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Checking Printer Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
110
Online Storage Integration Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Handling Paper, Originals, Ink Tanks, etc.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Loading Plain Paper / Photo Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Loading Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Loading Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Loading Originals on the Platen Glass. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Originals You Can Load. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Refilling Ink Tanks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Refilling Ink Tanks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Checking Ink Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
If Printing Is Faint or Uneven. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
137
Maintenance Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Printing the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Examining the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
141
Cleaning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Cleaning the Print Head Deeply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Performing Maintenance Functions from Your Computer (Windows). . . . . . . . . . . . . . . . 146
Cleaning the Print Heads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Cleaning the Paper Feed Rollers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Aligning the Print Head Position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
152
Aligning the Print Head Position Automatically. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Printing a Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Cleaning Inside the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Cleaning the Exterior of the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Cleaning the Platen Glass and Document Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
160
Cleaning the Paper Feed Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Cleaning the Inside of the Machine (Bottom Plate Cleaning). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
162
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Main Components and Their Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Main Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
184
Inside View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Confirming that the Power Is On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Turning the Machine On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Notice for the Power Plug/Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Notice for Unplugging the Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
193
194
Changing Printer Settings from Your Computer (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Changing the Print Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Registering a Frequently Used Printing Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Changing the remaining ink level notification setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Managing the Printer Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
200
Reducing the Printer Noise. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Changing the Printer Operation Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Changing Settings from Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
206
Quiet setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Turning on/off Machine Automatically. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Initializing Machine Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Disabling Wireless LAN Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Network Connection Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Default Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Another Printer Found with Same Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Connecting to Another Computer via LAN/Changing from USB to LAN Connection. . . . . . . . . .
215
Printing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
216
Network Communication (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Checking and Changing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
221
IJ Network Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
222
Changing Settings in Wireless LAN Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
223
Changing WEP Detailed Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Changing WPA/WPA2 Detailed Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Changing Settings in Wired LAN Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Changing Settings in Admin Password Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Monitoring Wireless Network Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Changing Settings in Direct Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Initializing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Viewing Modified Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
IJ Network Tool (Network Connection). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Canon IJ Network Tool Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
241
Configuration Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Wireless LAN Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Search Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
WEP Details Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
251
WPA/WPA2 Details Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Authentication Type Confirmation Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
PSK:Passphrase and Dynamic Encryption Setup Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Setup Information Confirmation Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Wired LAN Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Admin Password Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Network Information Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
259
Access Control Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
260
Edit Accessible MAC Address Screen/Add Accessible MAC Address Screen. . . . . . . . . . . . . . . 264
Edit Accessible IP Address Screen/Add Accessible IP Address Screen. . . . . . . . . . . . . . . . . . . . 265
IJ Network Tool (Other Screens). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Canon IJ Network Tool Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
268
Status Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
272
Connection Performance Measurement Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Maintenance Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Network Setup of the Card Slot Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Associate Port Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Network Information Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
279
Network Communication Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Using Card Slot over Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
When Printer Driver Is Not Associated with Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
Technical Terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Restrictions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Firewall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
293
Ensuring Optimal Printing Results. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Ink Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
295
Printing Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Be Sure to Make Paper Settings after Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Canceling a Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
Machine Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
Keeping Print Quality High. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Transporting Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Legal Restrictions on Scanning/Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304
Information about Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308
Media Types You Can Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
Paper Load Limit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
Media Types You Cannot Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
313
Printing Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Printing Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Other Sizes than Letter, Legal, Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
Letter, Legal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Administrator Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Authentication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Where Serial Number Is Located. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
321
List of Function for Each Model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
324
Printing from Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Printing from Application Software (Windows Printer Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Printing with Easy Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
Paper Settings on the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Various Printing Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Setting a Page Size and Orientation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Setting the Number of Copies and Printing Order. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
Setting the Stapling Margin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335
Execute Borderless Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
337
Fit-to-Page Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Scaled Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Page Layout Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Tiling/Poster Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
Booklet Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Duplex Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
352
Stamp/Background Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354
Registering a Stamp. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Registering Image Data to be Used as a Background. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
Setting Up Envelope Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363
Printing on Postcards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
Displaying the Print Results before Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
367
Setting Paper Dimensions (Custom Size). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368
Editing the Print Document or Reprinting from the Print History. . . . . . . . . . . . . . . . . . . . . . 370
Changing the Print Quality and Correcting Image Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374
Setting the Print Quality Level (Custom). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
Printing a Color Document in Monochrome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377
Specifying Color Correction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
Optimal Photo Printing of Image Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
Adjusting Colors with the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
Printing with ICC Profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384
Adjusting Color Balance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
387
Adjusting Color Balance Using Sample Patterns (Printer Driver). . . . . . . . . . . . . . . . . . . . . 389
Adjusting Brightness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393
Adjusting Intensity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395
Adjusting Contrast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 397
Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver). . . . . . . . . . . . . . . . . . . 399
Overview of the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403
Canon IJ Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 404
How to Open the Printer Driver Setup Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405
Canon IJ Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 406
Canon IJ Preview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407
Deleting the Undesired Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408
Instructions for Use (Printer Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
Printer Driver Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
Quick Setup tab Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 412
Main tab Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418
Page Setup tab Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 424
Maintenance tab Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 436
Canon IJ Preview Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 444
Canon IJ XPS Preview Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 447
Canon IJ Status Monitor Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 456
Updating the MP Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 458
Obtaining the Latest MP Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 459
Deleting the Unnecessary MP Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 460
Before Installing the MP Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 461
Installing the MP Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 462
Printing Using Canon Application Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 463
My Image Garden Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 464
Using PIXMA/MAXIFY Cloud Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Printing with Google Cloud Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 467
Getting Google Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469
Registering Machine with Google Cloud Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 470
Printing from Computer or Smartphone with Google Cloud Print. . . . . . . . . . . . . . . . . . . . . 472
Deleting Machine from Google Cloud Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 476
Printing from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing Directly from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
478
479
Using Machine with Access Point Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 480
Printing Using a Web Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
483
Using PIXMA/MAXIFY Cloud Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Printing with Google Cloud Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 467
Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 487
Making Copies on Plain Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 488
Switching Page Size between A4 and Letter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 489
Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 490
Scanning from Computer (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 491
Using IJ Scan Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 492
What Is IJ Scan Utility (Scanner Software)?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 493
Starting IJ Scan Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 495
Easy Scanning with Auto Scan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 496
Scanning Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 497
Scanning Photos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 498
Scanning with Favorite Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
499
Scanning Originals Larger than the Platen (Image Stitch). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 500
Adjusting Cropping Frames in the Image Stitch Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . 505
Scanning Multiple Originals at One Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 506
Saving after Checking Scan Results. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 509
Sending Scanned Images via E-mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 512
Extracting Text from Scanned Images (OCR). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 515
IJ Scan Utility Screens. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 519
IJ Scan Utility Main Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 520
Settings Dialog Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 522
Save Settings Dialog Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 555
Image Stitch Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 558
Scanning Using Application Software (ScanGear). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
563
What Is ScanGear (Scanner Driver)?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 564
Starting ScanGear (Scanner Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 566
Scanning in Basic Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 567
Scanning in Advanced Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 570
Scanning Multiple Documents from the ADF (Auto Document Feeder) in Advanced Mode. 572
Scanning Multiple Documents at One Time with ScanGear (Scanner Driver). . . . . . . . . . .
574
Correcting Images and Adjusting Colors with ScanGear (Scanner Driver). . . . . . . . . . . . . . . . . . 578
Correcting Images (Unsharp Mask, Reduce Dust and Scratches, Fading Correction, etc.). 579
Adjusting Colors Using a Color Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 583
Adjusting Saturation and Color Balance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 585
Adjusting Brightness and Contrast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
587
Adjusting Histogram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 590
Adjusting Tone Curve. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 594
Setting Threshold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 597
ScanGear (Scanner Driver) Screens. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 598
Basic Mode Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 599
Advanced Mode Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 607
Input Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 613
Output Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 616
Image Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 619
Color Adjustment Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 624
Preferences Dialog Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 627
Scanner Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 628
Preview Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 631
Scan Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 633
Color Settings Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 634
Positioning Originals (Scanning from Computer). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 636
Adjusting Cropping Frames (ScanGear). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 639
General Notes (Scanner Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
643
Other Scanning Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 645
Scanning with WIA Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 646
Scanning Using the Control Panel (Windows XP Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 650
IJ Network Scanner Selector EX Menu and Setting Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 652
Uninstalling IJ Network Scanner Selector EX. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 655
Scanning Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
656
Resolution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 657
Data Formats. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 659
Color Matching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 660
Positioning Originals (Scanning from Computer). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 661
Network Scan Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 663
Scanning from Computer (Mac OS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 666
Scanning Using Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 667
Using PIXMA/MAXIFY Cloud Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 669
Network Communication Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
671
Cannot Find Machine on Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 672
Cannot Find Machine on Check Printer Settings Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
673
Check 1: Cannot Find Machine on Check Printer Settings Screen During Wireless LAN Setup.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 674
Check 2: Cannot Find Machine on Check Printer Settings Screen During Wireless LAN Setup.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 675
Check 3: Cannot Find Machine on Check Printer Settings Screen During Wireless LAN Setup.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 676
Check 4: Cannot Find Machine on Check Printer Settings Screen During Wireless LAN Setup.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 677
Cannot Find Machine on Printers on Network List Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 678
Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen. . . . . . . . . . . . . . . . 679
Cannot Find Machine on Wireless LAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 681
Network Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
684
Machine Suddenly Cannot Be Used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 685
Network Key Unknown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
689
Administrator Password Set for Machine Unknown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 691
Machine Cannot Be Used After Replacing Wireless Router or Changing Its Settings. . . . . . . . .
692
Printing Is Slow. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 694
Other Network Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 695
Message Appears on Computer During Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 696
Packets Are Sent Constantly (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 698
Checking Network Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 699
Restoring to Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
702
Problems while Printing/Scanning from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . 703
Cannot Print/Scan from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
704
Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 707
Printing Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 708
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 711
Print Results Are Unsatisfactory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 712
Cannot Complete Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 714
Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear. . . . . . . . . . . . . . . . .
715
Colors Are Unclear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
719
Lines Are Misaligned. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 721
Lines Incomplete or Missing (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
722
Images Incomplete or Missing (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 723
Ink Blots / Paper Curl. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 724
Paper Is Smudged / Printed Surface Is Scratched. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
725
Back of Paper Is Smudged. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 729
Vertical Line Next to Image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 730
Uneven or Streaked Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 731
No Ink Comes Out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 733
Paper Does Not Feed Properly/"No Paper" Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 735
Copying/Printing Stops. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
737
Scanning Problems (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 738
Scanning Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 739
Scanner Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 740
ScanGear (Scanner Driver) Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 741
Error Message Appears and the ScanGear (Scanner Driver) Screen Does Not Appear. . . . . . .
742
Cannot Scan Multiple Originals at One Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 743
Cannot Scan Properly with Auto Scan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 744
Slow Scanning Speed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 745
"There is not enough memory." Message Is Displayed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 746
Computer Stops Operating during Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 747
Scanner Does Not Work after Upgrading Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 748
Scanned Image Does Not Open. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 749
Scan Results Are Unsatisfactory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 750
Scan Quality (Image Displayed on the Monitor) Is Poor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 751
Scanned Image Is Surrounded by Extra White Areas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 753
Cannot Scan at the Correct Size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 754
Original Is Placed Correctly, but the Scanned Image Is Slanted. . . . . . . . . . . . . . . . . . . . . . . . . . 755
Scanned Image Is Enlarged (Reduced) on the Computer Monitor. . . . . . . . . . . . . . . . . . . . . . . . 756
Software Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 757
The E-mail Client You Want to Use Does Not Appear in the Screen for Selecting an E-mail Client. .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 758
IJ Scan Utility Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 759
ScanGear (Scanner Driver) Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 761
Mechanical Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 764
Power Does Not Come On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
765
Power Shuts Off By Itself. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 766
USB Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 767
Cannot Communicate with Machine via USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 768
Printer Status Monitor Not Displayed (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 769
Installation and Download Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
770
Cannot Install MP Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 771
12
Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear (Windows). . . . . . . 773
Updating MP Drivers in Network Environment (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 774
Uninstalling IJ Network Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 775
Errors and Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 777
An Error Occurs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 778
Message Appears. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 781
"The printer is performing another operation" Appears on Computer Screen. . . . . . . . . . . . . . . . . . . . 788
If You Cannot Solve a Problem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 789
Repairing Your Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 790
List of Support Code for Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 792
List of Support Code for Error (Paper Jams). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
793
1300. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 794
Paper Is Jammed inside Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 795
Other Cases. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 799
1000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800
1200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801
1403. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 802
1470. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 803
1471. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 804
1472. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 805
1473. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 806
1474. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 807
1475. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 808
1476. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 809
1640. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 810
1700. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 811
1701. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 812
1890. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 813
2900. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 814
2901. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 815
4103. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 816
5011. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 817
5012. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 818
5050. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 819
5100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 820
5200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 821
5400. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 822
5700. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 823
5B00. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 824
5B01. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 825
6000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 826
6500. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 827
6800. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 828
6801. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 829
6900. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 830
6901. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 831
6902. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 832
6910. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 833
6911. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 834
6930. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 835
6931. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 836
6932. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 837
6933. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 838
6936. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 839
6937. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 840
6938. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 841
6940. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 842
6941. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 843
6942. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 844
6943. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 845
6944. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 846
6945. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 847
6946. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 848
B202. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 849
B203. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 850
B204. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 851
B205. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 852
Using This Online Manual
Symbols Used in This Document
Touch-enabled Device Users (Windows)
Symbols Used in This Document
Warning
Instructions that, if ignored, could result in death or serious personal injury caused by incorrect
operation of the equipment. These must be observed for safe operation.
Caution
Instructions that, if ignored, could result in personal injury or material damage caused by incorrect
operation of the equipment. These must be observed for safe operation.
Important
Instructions including important information. To avoid damage and injury or improper use of the
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Note
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Basics
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Note
• Icons may vary depending on your product.
Touch-enabled Device Users (Windows)
For touch actions, you need to replace "right-click" in this document with the action set on the operating
system. For example, if the action is set to "press and hold" on your operating system, replace "right-click"
with "press and hold."
16
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Note
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products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS,"
AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
24
Enter keywords in the search window and click
(Search).
You can search for target pages in this guide.
Entry example: "(your product's model name) load paper"
Search Tips
You can search for target pages by entering keywords in the search window.
Important
• This function may not be available in some countries/regions.
Note
• The displayed screen may vary.
• When searching from this page without entering your product's model name or your application's name,
all products supported by this guide will be considered for the search.
If you want to narrow down the search results, add your product's model name or your application's
name to the keywords.
• Searching for Functions
Enter your product's model name and a keyword for the function you want to learn about
Example: When you want to learn how to load paper
Enter "(your product's model name) load paper" in the search window and perform a search
• Troubleshooting Errors
Enter your product's model name and a support code
Example: When the following error screen appears
Enter "(your product's model name) 1003" in the search window and perform a search
25
Note
• The displayed screen varies depending on your product.
• Searching for Application Functions
Enter your application's name and a keyword for the function you want to learn about
Example: When you want to learn how to print collages with My Image Garden
Enter "My Image Garden collage" in the search window and perform a search
• Searching for Reference Pages
Enter your model name and a reference page title*
* You can find reference pages more easily by entering the function name as well.
Example: When you want to browse the page referred to by the following sentence on a scanning
procedure page
Refer to "Color Settings Tab" for your model from Home of the Online Manual for details.
Enter "(your product's model name) scan Color Settings Tab" in the search window and perform a
search
26
Using the Machine
Printing Photos from a Computer
Copying Originals
27
Printing Photos from a Computer
This section describes how to print photos with My Image Garden.
This section uses windows displayed when the Windows 8.1 operating system (hereinafter referred to as
Windows 8.1) is used.
1. Open the paper support (A).
2. Pull out the paper output tray (B), then open the output tray extension (C).
3. Load paper vertically WITH THE PRINT SIDE FACING YOU.
4. Align the paper guides (D) with the paper width.
5. Click the My Image Garden icon (E) in Quick Menu.
28
The Guide Menu screen is displayed.
Note
• The number and types of icons displayed vary depending on your region, the registered printer/
scanner and the installed applications.
6. Click the Photo Print icon (F).
7. Click the folder (G) with photos you want to print.
8. Click the photos (H) you want to print.
For Windows:
To select two or more photos at a time, click photos while pressing the Ctrl key.
For Mac OS:
To select two or more photos at a time, click photos while pressing the command key.
9. Click Print (I).
29
10. Specify the number of copies, your machine name, media type, etc. (J).
11. Click Print (K).
For Mac OS:
Click OK when the confirmation message appears, then click Print.
Note
• My Image Garden lets you use images on your computer, such as photos taken with a digital camera, in
a number of ways.
My Image Garden Guide (Windows)
My Image Garden Guide (Mac OS)
30
Copying Originals
This section describes how to load originals and copy them to plain paper.
1. Open the paper support (A).
2. Pull out the paper output tray (B), then open the output tray extension (C).
3. Load paper vertically WITH THE PRINT SIDE FACING YOU.
4. Align the paper guides (D) with the paper width.
5. Open the document cover (E).
31
6. Load the original WITH THE SIDE TO COPY FACING DOWN and align it with the
alignment mark (F).
7. Close the document cover gently.
8. Press the Black button or Color button (G).
Important
• Do not open the document cover until copying is complete.
Note
• For details on copy features, refer to Copying.
32
Printer Functions
Connect Wirelessly with Ease in "Access Point Mode"
Print Photos Easily Using My Image Garden
Print Items with Easy-PhotoPrint+ (Web Application)
Available Connection Methods
Easy Scan with the Auto Function
Scan Originals Larger than the Platen
Scan Multiple Originals at One Time
Using PIXMA/MAXIFY Cloud Link
Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY
Printing with Windows RT
Checking Printer Information
Online Storage Integration Function
33
Connect Wirelessly with Ease in "Access Point Mode"
The machine supports "access point mode" in which you can connect to the machine wirelessly from a
computer or smartphone even in an environment without an access point (wireless router).
Switch to "access point mode" with simple steps to enjoy scanning and printing wirelessly.
When you use the machine with the access point mode, be sure to specify the security setting in advance.
Using Machine with Access Point Mode
34
Print Photos Easily Using My Image Garden
Organize Images Easily
In My Image Garden, you can register the names of people and events to photos.
You can organize photos easily as you can display them not only by folder but also by calendar, event,
and person. This also allows you to find the target photos easily when you search for them later on.
<Calendar View>
<People View>
Display Recommended Items in Slide Shows
Based on the information registered to photos, Quick Menu automatically selects the photos on your
computer and creates recommended items such as collages and cards. The created items appear in slide
shows.
If there is an item you like, you can easily print it in just two steps.
1. In Image Display of Quick Menu, select the item you want to print.
2. Print the item with My Image Garden.
35
Place Photos Automatically
Delightful items are created easily as the selected photos are placed automatically according to the
theme.
Other Various Functions
My Image Garden has many other useful functions.
Refer to the following for details.
What You Can Do with My Image Garden (Windows)
What You Can Do with My Image Garden (Mac OS)
36
Print Items with Easy-PhotoPrint+ (Web Application)
You can easily create and print personalized items such as calendars and collages, anytime and anywhere,
by simply accessing Easy-PhotoPrint+ on the web from a computer or tablet.
By using Easy-PhotoPrint+, you can create items in the latest environment without going through the trouble
of installation.
Moreover, you can use various photos for your item through integration with social networks such as
Facebook, or with online storage, web albums, etc.
Refer to "Easy-PhotoPrint+ Guide" for details.
37
Available Connection Methods
The following connection methods are available on the machine.
Wireless Connection
• With a wireless router
• Without a wireless router
USB Connection
Wireless Connection
There are two methods for connecting the machine to your device (such as a smartphone). One method is
to connect using a wireless router, and the other method is to connect without using a wireless router.
The two connection methods cannot be used at the same time.
If you have a wireless router, we recommend you use the method described in Connection Using a
Wireless Router.
When connecting another device while a device is already connected to the machine, connect it using the
same connection method as the connected device.
If you connect using a different connection method, the connection to the device in use will be disabled.
• Connection Using a Wireless Router
◦ Connect the machine and a device using a wireless router.
38
◦ Connection methods vary depending on the wireless router type.
◦ When the connection between a device and a wireless router is completed and
(Wi-Fi icon) is
displayed in the device's screen, you can connect the device to the machine using the wireless
router.
• Connection without Using a Wireless Router
◦ Connect the machine and a device without using a wireless router. Connect a device and the
machine directly using the machine's access point mode function.
◦ When establishing a connection in the access point mode, Internet connection may become
unavailable. In that case, web services for the machine cannot be used.
◦ If you connect a device connected to the Internet via a wireless router to the machine that is in the
access point mode, the connection between the device and wireless router will be disabled. In
that case, the connection of the device may switch to a mobile data connection automatically
depending on your device. Transmission fees for connecting to the Internet using a mobile data
connection apply.
◦ In the access point mode, you can connect up to five devices at the same time. If you try to
connect a sixth device while five devices are already connected, an error will appear. If an error
appears, disconnect one of the connected device you do not use and configure settings again.
When Using Windows XP:
Direct Connection (Windows XP)
USB Connection
Connect the machine and a computer with a USB cable. Prepare a USB cable.
Restrictions
(Appears in a new window)
39
Direct Connection (Windows XP)
Restrictions
(Appears in a new window)
1. If the Wi-Fi lamp (A) on the printer is flashing, press the Stop button (B).
2. Press and hold the Wi-Fi button (C) on the printer until the ON lamp (D) flashes.
Check the SSID and network key of your printer.
The default SSID is the printer name, and the default Password (Network key) is the serial number of the
printer. Check the rear side of the printer or warranty.
If the SSID/Password (Network key) are unknown, print the LAN setting information and check the SSID/
Password (Network key) field.
• How to print the LAN setting information
Press the Wi-Fi button on the printer. The LAN setting information will be printed.
If you printed the LAN setting information, repeat step 2 before proceeding to step 3.
3. Press the Color button (E) then the Black button (F).
The printer's Direct Connection will be enabled.
4. Right-click the Wireless Network Connection icon in the notification area of the taskbar on
the computer, then select View Available Wireless Networks.
40
5. Select the network name (SSID) you want to use, then click Connect.
6. Enter the Password (Network key), then click Connect.
7. When connection is complete, click Back until the screen below appears.
Proceed with the setup.
41
Restrictions
When connecting another device while a device (such as a smartphone) is already connected to the printer,
connect it using the same connection method as the connected device.
If you connect using a different connection method, the connection to the device in use will be disabled.
Connection Using a Wired Network cannot be performed on printers that do not support a wired connection.
Connect via wireless router
• You cannot establish a printer with wireless and wired connections at the same time.
• Make sure your device and the wireless router are connected. For details on checking these settings,
see the manual supplied with the wireless router or contact its manufacturer.
As for a device already connected to the printer without using a wireless router, reconnect it via a
wireless router.
• Configuration, router functions, setup procedures, and security settings of network devices vary
depending on the system environment. For details, see the manual for your network device or contact
its manufacturer.
• Check if your device supports IEEE802.11n (2.4 GHz), IEEE802.11g, or IEEE802.11b.
• If your device is set to the "IEEE802.11n only" mode, neither WEP nor TKIP can be used as a security
protocol. Change the security protocol for your device to something other than WEP and TKIP or
change the setting to something other than "IEEE802.11n only."
The connection between your device and the wireless router will be temporarily disabled while the
setting is changed. Do not proceed to the next screen of this guide until setup is complete.
• For office use, consult your network administrator.
• Note that if you connect to a network with no security protection, your personal information could be
disclosed to a third party.
Direct Connection (Access Point Mode)
Important
• If a device is connected to the Internet via a wireless router, and you then connect it to a printer in
Direct Connection mode, the existing connection between the device and wireless router will be
disabled. In that case, the connection of the device may switch to a mobile data connection
automatically depending on your device. When you connect to the Internet using a mobile data
connection, charges may apply depending on your contract.
• When you connect a device and the printer using Direct Connection, the connection information
will be saved to Wi-Fi settings. The device may be connected to the printer automatically even
after disconnecting it or connecting it to another wireless router.
• You cannot connect to a wireless router and a printer in Direct Connection mode at the same
time. If you have a wireless router, it is recommended that you use the wireless router to connect
to the printer.
• To prevent automatic connection to the printer in Direct Connection mode, change the connection
mode after using the printer, or set not to connect automatically in the Wi-Fi settings of the
device.
For details on checking or changing wireless router settings, see the router manual or contact its
manufacturer.
42
• If you connect a device and the printer using Direct Connection, Internet connection may become
unavailable depending on your environment. In that case, web services for the printer cannot be used.
• In Direct Connection mode, you can connect up to five devices at the same time. If you try to connect
a sixth device while five devices are already connected, an error will appear.
If an error appears, disconnect a device that does not use the printer, then configure settings again.
• Devices connected to the printer using Direct Connection cannot communicate with each other.
• Firmware updates for the printer are not available while using Direct Connection.
• When a device has been connected to the printer without using a wireless router and you want to set
it up again using the same connection method, disconnect it first. Disable the connection between the
device and printer in the Wi-Fi setting screen.
Connection Using a Wired Network
• You cannot establish a printer with wireless and wired connections at the same time.
• When using a router, connect the printer and a device to the LAN side (same network segment).
43
Easy Scan with the Auto Function
By using the auto function of IJ Scan Utility, you can scan easily by automatically detecting the item type.
Refer to the following for details.
Easy Scanning with Auto Scan (Windows)
Easy Scanning with Auto Scan (Mac OS)
44
Scan Originals Larger than the Platen
By using the stitch function of IJ Scan Utility, you can scan the left and right halves of an item larger than the
platen and combine them back into one image. Items up to approximately twice as large as the platen are
supported.
Refer to the following for details.
Scanning Originals Larger than the Platen (Image Stitch) (Windows)
Scanning Originals Larger than the Platen (Image Stitch) (Mac OS)
45
Scan Multiple Originals at One Time
By using IJ Scan Utility, you can scan two or more photos (small items) placed on the platen at one time and
save each image individually.
Refer to the following for details.
Scanning Multiple Originals at One Time (Windows)
Scanning Multiple Originals at One Time (Mac OS)
46
Using PIXMA/MAXIFY Cloud Link
By using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON
iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer:
•
•
•
•
Print images from a photo-sharing service
Print documents from a data management service
Save scanned images to a data management service.
Use Twitter to report the printer status, such as no paper or low ink levels.
In addition, you can use various functions by adding and registering apps that are linked with various cloud
services.
Using PIXMA/MAXIFY Cloud Link from Your Printer
Using PIXMA/MAXIFY Cloud Link from Your Smartphone, Tablet, or Computer
Important
• In certain countries, PIXMA/MAXIFY Cloud Link may not be available or the available apps may be
different.
• Some apps require that you have an account before you use those apps. For such apps, please set up
an account beforehand.
• To find out which models support PIXMA/MAXIFY Cloud Link check the Canon homepage.
• The screen display may change without prior notice.
47
Notice for Web Service Printing
When Using Web Service
• Canon does not guarantee the continuity and reliability of the web services provided, the availability of
site access, or permission to download the materials.
• Canon may at any time update, change, or delete the information provided through the web service,
or may suspend or discontinue the service without prior notice. Canon shall not be held responsible
for any damages resulting from such actions.
• In no event shall Canon be liable for any damages whatsoever resulting from the use of the web
services.
• User registration is necessary before you can use the external link site.
When you use the external link site, observe the conditions of use of the site and use the service
within your own responsibility.
• All or part of the web service may not be available depending on the country or region you live in.
• Depending on your network environment, some functions on web service are not available. Even if
they are available, it may take a while to print or display the contents, or communication may be
interrupted while operation is in progress.
• When you use web service, your machine's name, information of your region or country, your selected
language, and what kind of service you use (e.g. photo sharing site) are sent to and saved in our
server. Canon is unable to identify specific customers using this information.
• Before you transfer ownership or dispose of a printer that supports a color LCD monitor, select
Device settings -> Reset setting -> Reset all and delete your login name and password.
• For details, contact a Canon-authorized sales representative in the country or region you live in.
To Those Living in Mainland China
• PIXMA/MAXIFY Cloud Link, Easy-PhotoPrint+, and some functions of Canon PRINT Inkjet/SELPHY,
which are included with this machine, are provided by Canon Inc.
However, as the server is installed outside of mainland China, some of these services may not be
available yet.
Copyrights and Rights of Publicity
When printing using a service provided by Canon
1. The copyright of each material (photos, illustrations, logos, or documents: hereinafter referred to as
"the materials") provided on the printing service belongs to their respective owners. Issues pertaining
to Rights of Publicity may arise regarding the use of any of people or characters displayed on the
printing service.
Except as otherwise permitted (please see "2" below), copying, modifying or distributing all or a
portion of any of the materials contained on the web template printing service without prior consent of
the respective rights (Rights of Publicity and Copyright) holder is strictly prohibited.
2. All of the materials provided on the web template printing service can be freely used for personal and
non-commercial purposes.
48
Using PIXMA/MAXIFY Cloud Link from Your Smartphone, Tablet, or
Computer
Before Using Canon Inkjet Cloud Printing Center
Registering User Information to Canon Inkjet Cloud Printing Center
Using Canon Inkjet Cloud Printing Center
Adding a Printer
Adding a PIXMA/MAXIFY Cloud Link User
Troubleshooting Canon Inkjet Cloud Printing Center
49
Before Using Canon Inkjet Cloud Printing Center
Canon Inkjet Cloud Printing Center is a service that links with the cloud function of the printer and allows you
to perform operations such as registering and managing apps from your smartphone or tablet device, and
checking the print status, print error, and ink status of the printer. You can also print app photos and
documents from your smartphone or tablet.
First, check the following content:
• Precautions
If you plan to use the web service to print documents, be sure to check these precautions beforehand.
• Printer specification
Check that Canon Inkjet Cloud Printing Center supports the printer.
Some models do not support this function. To check whether your model supports this function, see
"Models that Support Canon Inkjet Cloud Printing Center".
• Network environment
The printer must be connected to a LAN and to the Internet.
Important
• The user will bear the cost of Internet access.
• Operating requirements
For computers, smartphones, and tablet devices, see "Requirements for Canon Inkjet Cloud Printing
Center operation".
Important
• This service may not be available in certain countries or regions. Also even if the service is available,
there are apps that cannot be used in certain regions.
Registering User Information to Canon Inkjet Cloud Printing Center
50
Requirements for Canon Inkjet Cloud Printing Center operation
Computer
CPU
x86 or x64 1.6 GHz or higher
RAM
2 GB or higher
Monitor display
Resolution 1024 x 768 pixels or higher
Number of display colors 24 bits (true-color) or higher
OS
Browser
Internet Explorer 9
Mozilla Firefox
Google Chrome
Windows Vista SP1 or later
Internet Explorer 9, 10, 11
Windows 7
Mozilla Firefox
Google Chrome
Internet Explorer 10, 11
Windows 8
Mozilla Firefox
Google Chrome
Internet Explorer 11
Mozilla Firefox
Google Chrome
Windows 8.1
Mac OS X v10.6-OS X Mavericks v10.10 Safari 5.1, 6, 7, 8
Smartphone or tablet
OS
iOS 6.1 or later
Android 2.3.3 or later
Browser
OS standard browser
Resolution
320 x 480 or higher
480 x 800 or higher
*Android3.x is not supported.
The operation requirements may change without prior notice. If this happens, you may no longer be able to
use this service from your computer, smartphone, or tablet.
Important
• On the browser you are using, enable JavaScript and cookies.
• If you use the zoom function or change the font size on your browser, the web pages may not display
correctly.
• If you use the translation function of Google Chrome, the web pages may not display correctly.
• The service does not support the use of its provided services through a proxy server outside of your
country.
• In an in-house network environment, the 5222 port must be released. For confirmation instructions,
contact the network administrator.
51
Registering User Information to Canon Inkjet Cloud Printing Center
To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register
My account information.
If your model has color LCD monitor
If your model has monochrome LCD monitor
If your model has no LCD monitor/If you are using PRO-1000 series or PRO-500 series
52
Using Canon Inkjet Cloud Printing Center
When the user registration is completed, you can log in to the Canon Inkjet Cloud Printing Center and use
the service.
1. From your PC, smartphone, or tablet, access the service login URL (http://cs.c-ij.com/)
2. On the Login screen, enter the E-mail address and Password, and then select Log in
Important
• The e-mail address and password are case-sensitive. Make sure the case is correct.
E-mail address
Enter the e-mail address that you entered in the user registration.
Password
Enter the password that you entered in the user registration.
Keep login info
When you select the check box, the login screen is skipped for 14 days since the last day that the
service screen was accessed.
Important
• If you fail to log in five straight times, you will not be able to login again for about the next 60 minutes.
• You remain logged in for 60 minutes after the last access.
• The service may not function properly if you log in by using the same e-mail address from multiple
devices at the same time.
After logging in, you can use useful services such as adding/managing apps that work in conjunction with
this product's cloud functionality and checking the ink status.
For screen descriptions and operation instructions, see "Canon Inkjet Cloud Printing Center window".
53
Printing procedure
This section introduces the photo printing procedure by using CANON iMAGE GATEWAY as an example.
Important
• The available functions differ depending on the app.
• The printing procedure differs depending on the app.
• You need to get the account and register photo and other data beforehand.
• The following file formats can be printed: jpg, jpeg, pdf, docx, doc, xlsx, xls, pptx, ppt, and rtf.
The file formats that can be printed differ depending on the app.
• Before you print, check that printer is on and is connected to the network. Then start.
• This is available if you are using a smartphone or tablet.
Note
• You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats.
1. On the Main screen, select the app to be used
2. Enter the information according to the instructions on the authentication screen, and then
select Log in
3. In the displayed album list, select the album of your choice
54
4. In the displayed image list, select the image that you want to print, and then select Next
5. Make the necessary print settings, and then select Print
55
6. A print job completion message appears, and printing starts
To continue printing, select Continue, and perform the operation from Step 3.
To end the printing, select Apps. The screen returns to the apps list screen.
Important
• If a print job is not printed within 24 hours after the print job is issued, the print job will expire and
cannot be printed.
• With premium apps that limit the number of print jobs, print jobs that expire and cannot be printed are
also included in the print count.
Adding a Printer
56
Canon Inkjet Cloud Printing Center window
This section describes the Canon Inkjet Cloud Printing Center screens that are displayed on your
smartphone, tablet device, or computer.
Description of the Login screen
Description of the Main screen
Description of the Login screen
This section provides the description of the Login screen of Canon Inkjet Cloud Printing Center.
Important
• You have 5 tries to enter your password. If you fail, you will not be able to log in for about the next 60
minutes.
• You remain logged in for 60 minutes after the last access.
Language
Select the language you will be using.
E-mail address
Enter the e-mail address that you entered in the user registration.
Important
• The e-mail address is case-sensitive. Make sure the case is correct.
Password
Enter the password that you entered in the user registration.
Keep login info
When you select the check box, the login screen is skipped for 14 days since the last day that the
service screen was accessed.
57
Reset password from here
Select this if you forgot the password.
Reset your password by following the instructions on the screen.
Create new account
A new registration will be added to the Canon Inkjet Cloud Printing Center.
For a new registration, you need the Printer registration ID.
About this service
This displays the descriptions of this service.
System requirements
This displays the system requirements for the Canon Inkjet Cloud Printing Center.
Software license info
The licensing information of Canon Inkjet Cloud Printing Center is displayed.
Description of the Main screen
When you log in to the Canon Inkjet Cloud Printing Center, the Main screen appears.
If you are using a smartphone or a tablet, you can also print photos and documents.
Important
• With this service, the available functions differ depending on whether the user is the Administrator
or Standard user of the printer, and also on the management method that was set.
You can use areas shown below to start, add, and manage apps.
(1) Left context menu (Administrator only)
(2) Select printer
(3) Printer name area
58
(4) Right context menu
(5) Display area
(6) Menu area
(1) Left context menu (Administrator only)
When you select
, the left context menu appears.
When you select Mng. printer, Manage users, Group management, or Advanced management, the
corresponding screen appears.
Note
• Group management appears only when you use Select how to manage and set Manage by group
(for office users).
Mng. printer screen
From the Mng. printer screen, you can check or update printer information registered to the Canon
Inkjet Cloud Printing Center, copy apps, change printer names, delete printers, and add printers.
• Check the printer information
The registered printer name is displayed.
indicates that an error occurred on the printer.
59
• Display update date/time of the printer information
This displays the date and time the printer information was last updated.
refreshes the information.
• Multiuser mode (MAXIFY series only)
If multiple users will be using the printer, add a check mark to Multiuser mode.
The check mark is linked to the Require security code screen.
• Copy apps
Select this to copy apps added in the selected printer to another printer.
When you select
, the screen shown below appears.
Set the Destination printer and the Source printer. Then select OK.
Note
• If Select how to manage has been set, you can use this function only when you select
Manage app availability by printer.
For details, see "Tips on Using Canon Inkjet Cloud Printing Center (at Work)".
• Change the printer name
When you select
, a screen to change the printer name appears.
Follow the instructions on the screen to change the name.
Important
• The printer name entry has the following character limitation:
• Up to 128 characters (Uppercase and lowercase letters are differentiated.)
60
• Delete printers
When you select
, the printer is deleted from the Canon Inkjet Cloud Printing Center.
When transferring the ownership of the printer, select Clear the information saved on the printer.
• Add printers
Select this to add printers to be used in the Canon Inkjet Cloud Printing Center.
You need a Printer registration ID to add a printer.
Note
• Although the number of printers that can be registered for one domain is not limited, only up to
16 printers are guaranteed to operate.
Manage users screen
From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud
Printing Center, delete users, add users, and change the Administrator and Standard user settings.
• User deletion
Select the check box of the user to be deleted, and select Delete.
However, you cannot delete yourself. To delete yourself, cancel your membership from the My
account screen.
61
• Adding a user
Select Add user. The user registration screen appears.
• Changing Administrator and Standard user settings
To change the privileges of the Administrator or a Standard user, select Authority for the user
whom you want to change the settings for.
Group management screen
From the Group management screen, you can use functions for checking group information registered
to Canon Inkjet Cloud Printing Center, changing groups, deleting groups, adding groups, and setting up
users, printers, and apps belonging to each group.
• Checking group information
The registered group names appear.
If there are items that have not been set,
Select
group.
appears.
to display the following screen, which allows you to set up information for each
The displayed information changes depending on the selected tab.
62
Users
Displays all users and mail addresses registered in the domain.
Printers
Displays all printers registered in the domain.
Apps
With the default settings, the screen displays all apps. To display only registered apps, select
the Registered category.
/
To switch between app registration/deletion, select
.
Web services
Displays the external link service.
You can restrict the use of other web services that use Canon Inkjet Cloud Printing Center
accounts such as Easy-PhotoPrint+.
To switch between service linking/release, select
/
.
appears for items that do not have anything selected.
In the default settings, all check marks are cleared for Printers and Users. Only the system apps
under Apps are set to ON.
• Changing a Group name
To display the Group name change screen, select
.
You can change the name to one of your liking by following the instructions in the displayed screen.
Important
• When you enter a Group name, the following restrictions apply:
• When using single-byte alphanumeric characters, enter at least 1 but not more than 20
characters. When using double-byte characters, enter at least 1 but not more than 10
characters.
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• Duplicate group names cannot be registered in the same domain.
• Deleting a Group
To delete a group from Canon Inkjet Cloud Printing Center, select
.
If you delete all groups, you must create a new one. To set a different management method, set the
target method from the Select how to manage screen.
• Add group
Add a group to be used in Canon Inkjet Cloud Printing Center.
Note
• You can register up to 20 groups.
• Apps available on printers that do not require a security code
For printers without the Multiuser mode setting or Security code settings, set the apps to be
displayed when a user selects
Cloud from the printer's home screen.
If the domain does not have a printer that meets this condition, this setup screen does not appear.
To go to the setup screen, select
.
Note
• If only the following printer is registered in the domain, it is not displayed.
• Printer without LCD monitor
• Printer with monochrome LCD monitor
• Multiuser mode printer
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Advanced management screen
The Advanced management screen allows you to set the management method for printer users and
apps that can be used.
To go to the setup screen, select
.
• Require security code
Each user can set a Security code, start the app, and perform printing and other operations.
This setting is linked with Multiuser mode on the Mng. printer screen.
Note
• The list does not display models without an LCD or models with a monochrome LCD.
• The check box does not appear for models that do not support Multiuser mode.
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• Select how to manage
You can change the management method for usable apps and printers.
Manage app availability by printer
If you are using multiple printers, you can manage the useable apps for each printer.
Manage app availability by user
When one printer is used, you can manage the usable apps by user.
For usage examples, see "Tips on Using Canon Inkjet Cloud Printing Center (at Home/If you
are using PRO-1000 series or PRO-500 series)".
Manage by group (for office users)
You can manage the usable apps and printers by group.
For usage examples, see "Tips on Using Canon Inkjet Cloud Printing Center (at Work)".
Note
• If you manage the usable apps by printer, the default settings will allow all users to add, delete,
and rearrange apps.
Also, if you are using a MAXIFY series printer and you select Multiuser mode in the Mng.
printer screen, only the administrator will be able to add, delete, and rearrange apps.
• If you manage the usable apps by user, all users will be able to add, delete, and rearrange
apps, regardless of the Multiuser mode setting.
• If you manage the usable apps and printers by group, all users will only be able to rearrange
apps.
(2) Select printer
Select
, and then from the Select printer screen, select a printer.
If you are using a computer, you can select a printer directly from the pull-down menu.
Note
• Printers with settings that restrict their use do not appear.
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(3) Printer name area
The registered name of the printer selected is displayed.
The Administrator can change the printer name from the Mng. printer screen of the left context menu.
(4) Right context menu
When you select
, the context menu appears.
The information displayed depends on the menu currently selected in the menu area.
The
symbol indicates that there is a new unread notice.
•
Sort
This displays the screen to sort registered apps.
You can use the
Done.
buttons to change the display order of apps. When you finish sorting, select
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Note
• Description of displayed icons
: Cannot be used because it is not yet released or does not support your region, model, or
language.
: Can be used with genuine Canon ink.
If you are using a G3000 series model, you cannot use this service because the model is not
supported.
•
Latest notices
This displays the latest notices. The
•
symbol indicates that there is a new unread notice.
My account
Displays user information.
From the My account screen, you can change your account settings.
From the My account screen, you can display the Permitted services screen and clear any linked
service setting.
•
Help/legal notices
The description of the Canon Inkjet Cloud Printing Center screen and various reminders are
displayed.
•
Log out
This opens the Log out screen of the Canon Inkjet Cloud Printing Center.
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(5) Display area
The display changes based on the menu you select.
(6) Menu area
The following 4 menu buttons are displayed:
•
Apps
This displays the list of registered apps in the Display area.
•
Config
This displays the Register apps screen in the Display area.
The display can be toggled between Registered and Search apps.
The Registered screen lists registered apps.
You can check the information of these apps or deregister them.
Note
• If Group management has been set, Config is not displayed.
• If Manage app availability by user has been set, even Standard user can register and delete
apps.
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On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing
Center are displayed by category.
◦ When you select
When you select
, the details of the app are displayed.
/
, you can choose to register or unregister the app.
Note
• Description of displayed icons
: Cannot be used because it is not yet released or does not support your region, model,
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or language.
: Can be used with genuine Canon ink.
If you are using a G3000 series model, you cannot use this service because the model is not
supported.
•
Properties
This screen displays the status of the printer that is currently selected.
You can check how much ink is remaining or details about an error that occurred. You can also
access the ink purchasing site and the Online Manual.
Important
• The Properties displayed may differ from the actual status at the display time, depending on the
printer status.
•
Manage jobs
This screen displays the print or scan status and history.
You can check the print or scan status by looking at Status list, and the print or scan history by
looking at History.
You can also cancel print or scan jobs and delete history information.
To cancel or delete a job, select that job and then select Cancel or Delete.
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Tips on Using Canon Inkjet Cloud Printing Center (at Home/If you
are using PRO-1000 series or PRO-500 series)
The Advanced management function allows you to take advantage of the many useful functions that the
service offers for home use.
This section introduces those functions by using a family of 3 (father, mother, and child) as an example.
If the father registers the printer to Canon Inkjet Cloud Printing Center, only the father is managed by the
service, and the mother and the child cannot use the service unless the father tells them the login E-mail
address and Password.
If Mother and Child Want to Use the Service from Their Smartphones
1. The father registers to Canon Inkjet Cloud Printing Center and becomes the
Administrator
2. After logging in, the father selects Manage users from
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3. The father selects Add user, and by following the screen instructions, registers the
mother and child as users.
After this registration is complete, the mother and child can individually use the service.
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If Father, Mother, and Child Want to Manage Apps Individually
With the default settings, only the Administrator (father) can register apps to be used or delete apps.
After the Administrator (father) specifies settings according to the procedure below, the father, the
mother, and the child will be able to manage apps individually.
1. As the Administrator, the father logs in to Canon Inkjet Cloud Printing Center and
selects Advanced management from
2. For Select how to manage, the father selects Set
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3. The father sets Manage app availability by user and selects OK
4. The screen for checking the management method change appears
To complete the setup and return to the Advanced management window, select OK.
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All registered users can register and delete apps freely.
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Tips on Using Canon Inkjet Cloud Printing Center (at Work)
The Group management function allows you take advantage of the many useful functions that the service
offers for office use.
This section introduces an example in which two printers are used, the Administrator is the senior clerk,
and the other members are the company president, the section manager, and the new hire.
Note
• If the second printer has not been registered, select "Adding a Printer" and register the printer by
following the procedure.
Creating a Group for All Office Members to Use
Set the basic group.
In this example, only the Evernote app will be used on 2 printers.
1. The senior clerk registers to Canon Inkjet Cloud Printing Center and becomes the
Administrator
2. The senior clerk selects Manage users from
3. On the displayed screen, the senior clerk selects Add user and registers the company
president, the section manager, and the new hire as users
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4. The senior clerk selects Advanced management from
5. For Select how to manage, the senior clerk selects Set
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6. The senior clerk sets Manage by group (for office users) and selects OK
Note
• If Group management has already been set up, refer to step 10 and the subsequent steps.
7. On the screen for checking management method changes, the senior clerk checks the
displayed information and selects OK.
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This appears only if the selected mode is Group management.
To complete the setup and display the Group management screen, select OK.
Note
• With the default settings, the group is named "group1".
• With the default settings, all registered users belong to the same group.
8. In the Group management screen, the senior clerk selects the
of the group to be
renamed
9. The senior clerk enters the Group name and selects OK
The chief clerk enters "Office" here because the clerk is setting up a group that everyone in the office
will use.
Important
• The following restrictions apply to entering the Group name.
• The group name can have up to 20 single-byte alphanumeric characters or up to 10 doublebyte characters.
• The same group name cannot be registered more than once in the same domain.
• Up to 20 groups can be registered.
• The person who created the group becomes the Administrator.
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10. Select Settings, and in group setup screen, check that all users on the Users tab are
selected
11. On Printers tab, check that all printers are selected
12. On Apps tab, set only Evernote app to
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To switch between app registration/deletion, select
/
.
To return to the Group management screen, select Close.
This completes the setup of the group to be used by the entire office.
Note
• The group setup screen displays all users and printers that are registered in the domain.
• If you want to set up new apps as an individual, you can add a group.
To create a new group, use Add group, and then in the setup screen for the added group, add users
and printers.
Limiting Apps That Each User Can Use
Limiting Apps That All Members Can Use on Printer
Limiting Apps That Individual Users Can Use on Printer
Limiting Printers That Individual Users Can Use
Important
• The available apps may differ depending on the country or the region.
Limiting Apps That Each User Can Use
Set the following:
• Entire office: Use only Evernote app
• President: Use Evernote app and Facebook app
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1. From
, select Group management
Note
• This appears only if Manage by group (for office users) is set in Advanced management.
2. In displayed screen, select Add group
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3. The senior clerk enters the Group name and selects OK
In this field, enter "President" as the president-only group because you will be setting apps that only
the president can use.
Important
• The following restrictions apply to entering the Group name.
• The group name can have up to 20 single-byte alphanumeric characters or up to 10 doublebyte characters.
• The same group name cannot be registered more than once in the same domain.
• Up to 20 groups can be registered.
• The person who created the group becomes the Administrator.
4. Follow messages displayed on screen, and select OK
The group setup screen appears.
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5. On Users tab, select only president
6. On the Printers tab, select printer to be used.
7. On the Apps tab, set the Evernote and Facebook apps to
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To switch between app registration/deletion, select
/
.
To return to the Group management screen, select Close.
The above procedure allows you to set apps that only the president can use.
Note
• The group setup screen displays all users and printers that are registered in the domain.
Limiting Apps That All Members Can Use on Printer
To set the apps to be used on the printer, use the following procedure provided by this service.
As an example, this section describes the procedure for allowing all users to use the Evernote app from
the printer.
1. From
, select Group management
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Note
• This appears only if Manage by group (for office users) is set in Advanced management.
2. For Apps available on printers that do not require a security code, select Settings
3. On Apps tab, set only Evernote app to
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To switch between app registration/deletion, select
/
.
To return to the Group management screen, select Close.
The above procedure sets up Evernote as the only app that all users can use on the printer.
Limiting Apps That Individual Users Can Use on Printer
For each user, you can set the apps that the user can use on the printer.
As an example, this section describes the procedure for allowing only the president to also use the
Facebook app from the printer.
1. From
, select Advanced management
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2. For Require security code, select Set.
3. Select printer for setting up Security code.
Security codes identify individual users when multiple users are using a printer.
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Note
• On models where the settings cannot be changed, this function cannot be selected.
Some models do not support this function. To check whether your model supports this function,
see "Models that Support Security Codes".
4. Set up Security code
If there are users who have not set up a Security code, a screen appears for checking whether to
send an e-mail prompting those users to set up a Security code.
To send a notification e-mail only to users without a Security code, select OK.
To display the Security code setup screen when each user logs in and not send the notification email, select Cancel.
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Important
• The following character restriction applies to Security code entries:
• Up to 8 alphanumeric characters
The Security code change process ends, and the change completion message appears.
In the message screen, select OK to return to the main screen.
5. Select
Cloud from the printer's home screen
6. In Switch user screen, select user
7. Enter Security code that you set and Log in
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Note
• If you have not set a Security code, set a Security code from My account, and then Log in.
8. Select Facebook app
Only the president will be able to use the Facebook app from the printer.
Limiting Printers That Individual Users Can Use
As an example, this section describes the procedure for setting up one printer for the president and
another printer for all users.
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1. From
, select Group management
Note
• This appears only if Manage by group (for office users) is set in Advanced management.
2. Select Settings for the group containing all users
3. On the Printers tab, clear printer that was set up for president
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To return to the Group management screen, select Close.
Important
• If a user is being managed in multiple groups and an app is deleted or the target printer is
changed for one of those groups, the user can still use that app or printer if the one of the other
groups allows it.
Only the printer that was set can be used by all users.
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What is a Security code?
A Security code identifies the user when multiple other users are sharing the same printer.
Important
• If you are using the MAXIFY series, you can set a Security code. We recommend that you set a
Security code to prevent other users from using your account.
• This code is valid only when you use MAXIFY Cloud Link from the printer operation panel. You cannot
use this code when you access the Canon Inkjet Cloud Printing Center from your smartphone, tablet, or
computer.
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Adding a Printer
With one account, you can use the Canon Inkjet Cloud Printing Center services on multiple printers.
The procedure for adding a printer is as follows:
If your model has color LCD monitor
If your model has monochrome LCD monitor
If your model has no LCD monitor/If you are using PRO-1000 series or PRO-500 series
If your model has color LCD monitor
1. Check that an e-mail containing the URL has been sent to the registered e-mail address,
and access the URL
2. Enter the information according to the instructions on the authentication screen, and then
select Log in
3. When printer addition complete message appears, select OK
The printer addition process ends, and the main screen of Canon Inkjet Cloud Printing Center
appears.
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Note
• If you select Cancel, the printer selection status does not change and the main screen of
Canon Inkjet Cloud Printing Center appears.
If your model has monochrome LCD monitor
If your model has no LCD monitor/If you are using PRO-1000 series or
PRO-500 series
1. Check that an e-mail containing the URL has been sent to the registered e-mail address,
and access the URL
If your model has monochrome LCD monitor
If your model has no LCD monitor/If you are using PRO-1000 series or PRO-500 series
2. Enter the information according to the instructions on the authentication screen, and then
select Log in
3. When printer addition complete message appears, select OK
The printer addition process ends, and the main screen of Canon Inkjet Cloud Printing Center
appears.
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Note
• If you select Cancel, the printer selection status does not change and the main screen of
Canon Inkjet Cloud Printing Center appears.
Adding a PIXMA/MAXIFY Cloud Link User
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Adding a PIXMA/MAXIFY Cloud Link User
Several people can use one printer.
This section describes the user addition procedure and the user privileges.
Adding a user
1. On the service screen, select Manage users from
2. Select Add user
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.
Note
• When you select Add user, the service first checks whether the maximum number of users has
been reached. If new users can be added, the user registration screen appears.
• The maximum number of users that can be added for 1 printer is 20.
3. Enter the e-mail address of the user to be added, and then select OK
The URL for completing the registration is then sent to the entered e-mail address.
Note
• If you enter an e-mail address that is already registered, you will receive notification that the
address is registered. To specify another e-mail address, follow the displayed instructions.
4. Access the URL reported in the e-mail
The procedure that follows describes what to do if you receive a notification e-mail.
5. Read the terms displayed in the License agreement and Privacy statement screens. If
you agree to the terms, select Agree.
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6. Register a password for logging in to the Canon Inkjet Cloud Printing Center.
On the My Account Registration screen, enter you desired password into Password and Password
(Confirmation) and select Next.
Important
• There are character restrictions for the Password, as shown below.
• The password must be between 8 and 32 characters long, using single-byte alphanumeric
characters and symbols (!"#$%&'()*+,-./:;<=>[email protected][¥]^_`{|}~). (Alphabets are case-sensitive)
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7. Enter Nickname
Enter any user name that you want to use.
Important
• The user name entry field has the following character restrictions:
• The user name must be between 1 and 20 characters long, using single-byte alphanumeric
characters and symbols (!"#$%&'()*+,-./:;<=>[email protected][¥]^_`{|}~). (Alphabets are case-sensitive)
8. Specify the Time zone setting, and select Done
Select your region on the list. If you cannot find your region on the list, select the one closest to your
region.
Apply daylight saving time
This appears only when there is a daylight saving time in the Time zone that you selected.
Select whether or not to apply the daylight saving time.
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The main registration is complete, and a registration completion e-mail is sent.
Note
• When you use MAXIFY Cloud Link, a cookie for the selected user is added to the printer, and the
login status of each user is recovered. For each printer, you can register cookies for up to 8 users.
Printer user privileges
If several users are using the cloud service for 1 printer, each user is categorized as the Administrator or
a Standard user.
Note
• The user who is registered first becomes the Administrator. The administrator can change the
privileges of users from the Manage users screen.
An Administrator can change printer information, add and delete apps, manage users, and perform
various other operations.
A Standard user can check printer information and start apps.
For information about the functions that each user can use, refer to the "Canon Inkjet Cloud Printing
Center window".
If you are using MAXIFY Cloud Link from the printer, select Multiuser mode in the Mng. printer screen to
set the printer to Multiuser mode. Each user can then start an app and print documents.
Note
• If you have not set your own Security code, select Multiuser mode to display the Security code
setup screen.
If you select Cancel, you will not be able to set Multiuser mode.
• If you are the Administrator, a confirmation screen appears asking whether you want to send an email prompting standard users without a Security code to set up their Security code.
• To send a notification e-mail is sent only to users without a Security code and to set Multiuser
mode, select OK.
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• To set Multiuser mode without sending a notification e-mail, select Cancel.
Troubleshooting Canon Inkjet Cloud Printing Center
104
Troubleshooting Canon Inkjet Cloud Printing Center
If an app cannot be installed
If the registered app is not in the Apps list
If the information is not updated when you press the update button
If you do not receive the registration e-mail
If you cannot print
Printing starts on its own even if you do not do anything
If you are unable to log in correctly even after entering the correct password in iOS or Mac
If an app cannot be installed
Check the country or region where the printer was purchased.
If the printer is taken outside the country or region where it was purchased, apps cannot be installed.
If You Are Using iP110 series
Check the country or region where the printer was purchased.
If you take the printer outside the country or region where you purchased it, you may not be able to install
certain apps.
You can continue to use apps that are already installed, as long as the apps support the country or region
you are moving to.
If the registered app is not in the Apps list
Check the display language of Canon Inkjet Cloud Printing Center.
If the display language is switched to a language that does not support an app, the app will not be
displayed in the apps list but will continue to be registered.
If you switch back to the target language of the app, it will be displayed in the apps list and you will be
able to start, register, or unregister the app.
If the information is not updated when you press the update button
Because the Properties screen requires network connection with this product, the information may not be
reflected immediately. Please wait awhile, and then try updating the information again.
If the information is still not updated, then check that the product is connected to the Internet.
If you do not receive the registration e-mail
You may have entered a different e-mail address during the user registration of Canon Inkjet Cloud
Printing Center.
If your model has color LCD monitor
Setup (
Various settings) ->
Web service
On the printer's Home screen, select
setup -> Web service connection setup -> IJ Cloud Printing Center setup -> Delete from this
service to delete the service registration.
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If your model has monochrome LCD monitor
On the printer operation panel, select the
Setup button, and then select Web service setup ->
Connection setup -> IJCloudPrintingCtr -> Delete from service to delete the service registration.
If your model has no LCD monitor
Displaying Printer Information -> IJ Cloud Printing Center setup -> Delete from this service to
delete the service registration.
To display printer information, go to the Online Manual home page, and see "Checking Printer
Information" for your model.
After resetting the printer, repeat the user registration of Canon Inkjet Cloud Printing Center from the
beginning.
If you cannot print
Check the following if you cannot print.
If your model has color LCD monitor
•
•
•
•
Check that the printer is connected to the Internet.
Check that the printer is connected to a LAN and the LAN environment is connected to the Internet.
Check that no error message is displayed on the printer's LCD monitor.
If printing does not start even after you wait awhile, go to the printer's home screen, and select
Setup (
Various settings) -> Web service inquiry.
If your model has monochrome LCD monitor
• Check that the printer is connected to the Internet.
• Check that the printer is connected to a LAN and the LAN environment is connected to the Internet.
• Check that no error message is displayed on the printer's LCD monitor.
• If printing does not start even after you wait awhile, go to the printer operation panel, select
Setup, and run Web service inquiry. If printing does not start, run the inquiry several times.
If your model has no LCD monitor
• Check that the printer is connected to the Internet.
• Check that the printer is connected to a LAN and the LAN environment is connected to the Internet.
• If printing does not start even after you wait awhile, first turn off the printer, and then turn it back on
again.
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If the problem is not resolved, use the printer driver from your computer to perform the print job and check
whether the data can be printed normally on the printer.
If you still cannot print, see the troubleshooting page for your model on the Home of the Online Manual.
Note
• With a wireless LAN connection, after the printer is turned on, it may take several minutes before
communication is possible. Check that your printer is connected to the wireless network, and wait a
while before you start printing.
• If the printer is not turned on or is not connected to the Internet, and consequently a print job is not
processed within 24 hours after it was submitted, the print job is automatically canceled. If this
happens, check the printer power and the Internet connection, and then re-submit the print job.
Printing starts on its own even if you do not do anything
A third party may be able to illegally use the Canon Inkjet Cloud Printing Center services.
If your model has color LCD monitor
On the printer's Home screen, select
Setup (
Various settings) ->
Web service
setup -> Web service connection setup -> IJ Cloud Printing Center setup -> Delete from this
service to delete the service registration.
If your model has monochrome LCD monitor
Setup button, and then select Web service setup ->
On the printer operation panel, select the
Connection setup -> IJCloudPrintingCtr -> Delete from service to delete the service registration.
If your model has no LCD monitor
Displaying Printer Information -> IJ Cloud Printing Center setup -> Delete from this service to
delete the service registration.
To display printer information, go to the Online Manual home page, and see "Checking Printer
Information" for your model.
After resetting the printer, repeat the user registration of Canon Inkjet Cloud Printing Center from the
beginning.
If you are unable to log in correctly even after entering the correct
password in iOS or Mac
If you are using iOS or Mac and the password contains the ¥ or ₩ symbol, enter a backslash instead. For
instructions on entering a backslash, see the OS help.
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Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/
SELPHY
Use Canon PRINT Inkjet/SELPHY to easily print photos saved on a smartphone or tablet (iOS or Android)
wirelessly.
You can also receive scanned data (PDF or JPEG) directly on a smartphone or tablet without using a
computer.
Canon PRINT Inkjet/SELPHY can be downloaded from App Store and Google Play.
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Printing with Windows RT
When you use Windows RT 8.1 or a later version, printing is easy because you simply connect this printer to
the network.
For information about connecting to the network, see the setup URL (http://www.canon.com/ijsetup) for
using this product from your computer, smartphone, or tablet device.
When the connection is complete, the Canon Inkjet Print Utility software, which allows you to specify
detailed print settings, is downloaded automatically.
By using Canon Inkjet Print Utility, you can check the Printer status and specify detailed print settings. (The
available functions will differ depending on your usage environment and connection method.)
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Checking Printer Information
You can check the printer status and change the printer settings using the web browser on your smartphone,
tablet, or computer.
To check the printer status and to change the printer settings, display "Remote UI" on the web browser.
Note
• You can use this function on the following OS and the web browser.
• iOS device
OS: iOS 6.1 or later
Web browser: iOS standard Web browser (Mobile Safari)
• Android device
OS: Android 2.3.3 or later
Web browser: Android standard Web browser (Browser or Chrome)
• Mac OS device
OS: Mac OS X v.10.6 or later
Web browser: Safari 5.1 or later
• Windows device
OS: Windows XP or later
Web browser: Internet Explorer 8 or later, Google Chrome 38.0.2125.104m or later, Mozilla Firefox
33.0 or later
1. Check machine's IP address and serial number.
Print the network setting information to check the machine's IP address and serial number by following
the steps below.
1. Make sure machine is turned on.
2. Load two sheets of A4 or Letter-sized plain paper.
3. Press and hold Wi-Fi button and release it when ON lamp flashes.
4. Press Wi-Fi button again.
The machine starts printing the network setting information.
5. Check "IP Address" column and "Serial Number" column on network setting information sheet.
Note
• The password has been specified to the machine serial number at the time of purchase.
Checking the serial number is not required if you have already changed to any password.
2. Open web browser on your smartphone, tablet, or computer and enter IP address.
Enter as following in the URL field of the web browser.
http://XXX.XX.X.XXX
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For "XXX.XX.X.XXX", enter the IP address that you checked in the "IP Address" column on the network
setting information sheet.
When you access, the printer information will be displayed on the web browser on your smartphone,
tablet, or computer.
If you want to check the printer status and change the printer settings, proceed to the next step. If you do
not, close the web browser.
3. Select Log on to check printer status and change printer settings.
The Admin password authentication screen is displayed.
Important
• Before the Admin password authentication screen is displayed, a message to warn you that the
identification information is not verified may be displayed.
You can set not to display a message by specifying the SSL/TLS settings of certificate for
encrypted communication in step 5.
4. Enter password.
The password is specified to the machine serial number at the time of purchase. If you have not changed
the password yet, enter the machine serial number that is printed on the "Serial Number" column of the
network setting information sheet.
When the password authentication is complete, the menus that can be utilized are displayed on the web
browser.
5. Check printer status and change printer settings.
You can utilize the following menus.
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Printer status
This function displays printer information such as the status and detailed error information.
You can also connect to the ink purchase site or support page, and use Web Services.
Utilities
This function allows you to set and execute the printer utility functions such as cleaning.
Device settings
This function allows you to change the printer settings such as the quiet setting, the energy saving
settings, and the print settings.
Web service connection setup
This function allows you to register to Google Cloud Print or IJ Cloud Printing Center, or delete a
registration.
Security
This function allows you to specify the administrator password and SSL/TLS settings of certificate
for encrypted communication.
Important
• The password is specified to the machine serial number at the time of purchase.
For the password, refer to Administrator Password.
• The following character restrictions apply to the password that you change:
• Set the password by using 4 to 32 characters.
• The allowed characters are single-byte alphanumeric characters.
• For security reasons, we recommend you use 6 and more alphanumeric characters.
System info and LAN settings
This function allows you to check the system information and to change the LAN settings.
Firmware update
This function allows you to update the firmware and check version information.
Language selection
This function allows you to change the language on the display.
Manual (Online)
This function displays the Online Manual.
6. When you finish checking printer status and changing printer settings, select Log off.
7. Close web browser.
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Online Storage Integration Function
The printer can integrate with online storage services such as Evernote.
Integration with Online Notetaking Service
"Evernote"
If an Evernote client application is installed on your computer, you can import scanned images into the
application and upload them to the Evernote server.
The uploaded images can be browsed from other computers, smartphones, etc.
To use Evernote, you need to create an account. See the "CREATE ACCOUNT" page of Evernote for
account creation.
Settings
For Windows:
In the Settings Dialog Box of IJ Scan Utility, select the item you want to set, then select Evernote for
Send to an application in Application Settings.
Refer to "Settings Dialog Box" for your model from Home of the Online Manual for details.
For Mac OS:
In the Settings Dialog of IJ Scan Utility, select the item you want to set, then select Evernote for Send
to an application in Application Settings.
Refer to "Settings Dialog" for your model from Home of the Online Manual for details.
Important
• The Evernote service features are subject to change or termination without prior notice.
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Handling Paper, Originals, Ink Tanks, etc.
Loading Paper
Loading Plain Paper / Photo Paper
Loading Envelopes
Loading Originals
Loading Originals on the Platen Glass
Originals You Can Load
Refilling Ink Tanks
Refilling Ink Tanks
Checking Ink Status
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Loading Paper
Loading Plain Paper / Photo Paper
Loading Envelopes
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Loading Plain Paper / Photo Paper
You can load plain paper or photo paper.
Important
• If you cut plain paper into small size such as 4" x 6" (10 x 15 cm), 5" x 7" (13 x 18 cm), Square 5" x 5"
(13 x 13 cm), or Card 2.17" x 3.58" (55 x 91 mm) to perform trial print, it can cause paper jams.
Note
• We recommend Canon genuine photo paper for printing photos.
For details on the Canon genuine paper, see Media Types You Can Use.
• You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour
Paper SAT213.
For the page size and paper weight you can use for this machine, see Media Types You Can Use.
1. Prepare paper.
Align the edges of paper. If paper is curled, flatten it.
Note
• Align the edges of paper neatly before loading. Loading paper without aligning the edges may
cause paper jams.
• If paper is curled, hold the curled corners and gently bend them in the opposite direction until the
paper becomes completely flat.
For details on how to flatten curled paper, see "Correct curl before loading paper." in Paper Is
Smudged / Printed Surface Is Scratched.
• When using Photo Paper Plus Semi-gloss SG-201, even if the sheet is curled, load one sheet at a
time as it is. If you roll up this paper to flatten, this may cause cracks on the surface of the paper
and reduce the print quality.
2. Open the paper support (A).
3. Pull out the paper output tray (B) and open the output tray extension (C).
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4. Slide the paper guides (D) to open them, and load the paper in the center of the rear tray
WITH THE PRINT SIDE FACING YOU.
5. Slide the paper guides (D) to align them with both sides of the paper stack.
Do not slide the paper guides too hard against the paper. The paper may not be fed properly.
Important
• Always load paper in the portrait orientation (E). Loading paper in the landscape orientation (F)
can cause paper jams.
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Note
• Do not load sheets of paper higher than the load limit mark (G).
Note
• When printing, select the size and type of the loaded paper on the print settings screen of the printer
driver.
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Loading Envelopes
You can load Envelope DL and Envelope Com 10.
The address is automatically rotated and printed according to the envelope's direction by specifying with the
printer driver properly.
Important
• Printing of envelopes from the operation panel is not supported.
• Do not use the following envelopes. They could jam in the machine or cause the machine to
malfunction.
• Envelopes with an embossed or treated surface
• Envelopes with a double flap
• Envelopes whose gummed flaps are already moistened and adhesive
1. Prepare envelopes.
• Press down on all four corners and edges of the envelopes to flatten them.
• If the envelopes are curled, hold the opposite corners and gently twist them in the opposite
direction.
• If the corner of the envelope flap is folded, flatten it.
• Use a pen to press the leading edge in the inserting direction flat and sharpen the crease.
The figures above show a side view of the leading edge of the envelope.
Important
• The envelopes may jam in the machine if they are not flat or the edges are not aligned. Make sure
that no curl or puff exceeds 0.1 inch (3 mm).
2. Open the paper support (A).
3. Pull out the paper output tray (B) and open the output tray extension (C).
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4. Slide the paper guides (D) to open them, and load the envelopes in the center of the rear
tray WITH THE ADDRESS SIDE FACING YOU.
The folded flap of the envelope will be faced down on the left side.
Up to 10 envelopes can be loaded at a time.
5. Slide the paper guides (D) to align them with both sides of envelopes.
Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed properly.
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E: Rear side
F: Address side
Note
• Do not load envelopes higher than the load limit mark (G).
Note
• When printing, select the size and type of the loaded envelopes on the print settings screen of the
printer driver.
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Loading Originals
Loading Originals on the Platen Glass
Originals You Can Load
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Loading Originals on the Platen Glass
1. Open the document cover.
2. Load the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass.
Originals You Can Load
Align the corner of the original with the alignment mark
.
Important
• Be sure to observe the following when loading the original on the platen glass.
• Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass.
• Do not put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing down
the original.
Failure to observe the above may cause the scanner to malfunction or the platen glass to break.
• The machine cannot scan the shaded area (A) (0.04 inch (1 mm) from the edges of the platen
glass).
3. Close the document cover gently.
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Important
• After loading the original on the platen glass, be sure to close the document cover before starting to
copy or scan.
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Originals You Can Load
Item
Types of originals
Details
- Text document, magazine, newspaper
- Printed photo, postcard, business card, disc (BD/DVD/CD, etc.)
Size (width x height)
Max. 8.5 x 11.7 inches (216 x 297 mm)
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Refilling Ink Tanks
Refilling Ink Tanks
Checking Ink Status
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Refilling Ink Tanks
Check the remaining ink level with the ink tank indicator on the front of the machine. If the ink level is near
the lower limit line (A), refill the ink tank.
Note
• If the function for notifying the remaining ink level (remaining ink level notification function) is enabled,
the Ink lamp and the Alarm lamp inform you of the error when a remaining ink error occurs. Check the
Ink lamp and the Alarm lamp statuses and take appropriate action.
An Error Occurs
For details on the remaining ink level notification function, see below.
Changing the remaining ink level notification setting (Windows)
Changing the remaining ink level notification setting (Mac OS)
• If print results become faint or white streaks appear despite sufficient ink levels, see Maintenance
Procedure.
• For precautionary notes on handling ink bottles, see Notes on ink bottles.
Refilling Procedure
When you need to refill an ink tank, follow the steps below.
Important
• Please ensure the printer remains flat after initial setup and is NOT turned upside down or on its side,
as ink in the printer may leak.
• If the remaining ink level notification function is enabled, refill all four ink tanks until full. If the
remaining ink level counter is reset when the ink tanks are not full, the machine cannot detect the ink
level correctly.
1. Make sure the machine is on.
2. Open the scanning unit / cover (B) all the way until it stops.
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Important
• Do not place any object on the document cover. It will fall into the rear tray when the scanning
unit / cover is opened and cause the machine to malfunction.
• Do not touch tubes or other parts inside the machine.
3. Open ink tank cover.
To refill the black ink tank, open the left ink tank cover (C).
To refill color ink tanks, open the right ink tank cover (D).
4. Grab and remove the tank cap (E) of the ink tank to be refilled.
Place the removed tank cap on the upper tank cap holder (F).
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Important
• Carefully remove the tank cap of the ink tank. Ink on the inside of the tank cap may spatter
when removing it.
5. Take a new ink bottle out of its package.
6. Hold the ink bottle upright and twist the bottle cap (G) to remove.
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Important
• When removing the bottle cap, avoid squeezing the sides of the ink bottle. Hold the ink bottle as
shown in the figure above. If you push the sides of the ink bottle, ink will spatter.
• Do not shake the ink bottle. Ink may spatter when opening the cap.
• Even if the ink bottle is dented, the ink contained in the bottle can still be used without problem.
7. Refill the ink tank.
Aligning the nozzle of the ink bottle with the bottle guide (H) on the machine, insert the nozzle into the
inlet (I).
Next stand the ink bottle upside down and squeeze the sides of the ink bottle to refill the ink tank.
Important
• Make sure that each color of ink tanks is filled with corresponding color of ink bottles.
• When refilling ink tanks, do not squeeze the bottle sides too hard. Ink may spatter.
• Do not fill the ink tank above the ink tank's upper limit line (J). Ink above this line may spill over,
causing malfunction or damage to the machine, and preventing the printing operation.
• Discard empty ink bottles in compliance with local laws and regulations regarding disposal of
consumables.
8. Recap the inlet with the tank cap (E) of the ink tank.
Make sure the tank cap is completely inserted.
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Note
• When inserting the tank cap, be careful not to twist the tank cap rubber.
9. Close the ink tank cover.
Important
• If you cannot properly close the ink tank cover, check if you forgot to insert any tank caps of the
ink tanks. If the tank cap is left on the tank cap holder, the ink tank cover cannot be closed.
10. Lift the scanning unit / cover once, and then close it gently.
Note
• If the remaining ink level notification function is enabled, the Ink lamp and the Alarm lamp are
lit when ink runs out. This setting is enabled by default.
• If the lamps are lit, perform the following.
• To continue enabling the remaining ink level notification function
Hold down the Black button or the Color button for at least 5 seconds. The Alarm lamp goes
off and the remaining ink level counter is reset.
• To disable the remaining ink level notification function
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Press down and immediately release the Black button or the Color button. The Alarm lamp
goes off and the remaining ink level notification function is disabled.
• You can also set the remaining ink level notification function or reset the remaining ink level
counter from your computer.
Changing the remaining ink level notification setting (Windows)
Changing the remaining ink level notification setting (Mac OS)
Important
• If the remaining ink level notification function is disabled, check remaining ink levels and refill the ink
tanks as necessary. Continuing printing with ink below the lower limit line of an ink tank may prevent
satisfactory print quality or may cause malfunction or damage to the machine.
Note
• If the Alarm lamp flashes, take appropriate action.
An Error Occurs
• The machine may make noise during operation.
Notes on ink bottles
Important
• Keep out of reach of children.
• Do not drink ink.
• Be careful not to get any ink in your eyes or in your mouth. (In case of eye contact or swallowing,
rinse with water and contact a doctor immediately).
• When you store ink bottles, close bottle caps completely and place bottles in standing position. If the
ink bottles are laid down, ink may leak.
• When refilling ink tanks, take sufficient care to prevent ink from spattering onto surroundings.
• Ink may stain clothes or other belongings permanently. Washing may not remove ink stains.
• Do not use ink bottles and ink contained therein except to refill tanks of printers specified by Canon.
• Do not leave ink bottles in areas exposed to high temperature, such as near fire or a heater or in a
car. Bottles may warp and cause ink leakage or ink may become poor quality.
• Do not subject ink bottles to impacts. Ink bottles may be damaged or bottle caps may come off by
•
•
•
•
such impact, and ink may leak.
Do not transfer ink to other containers. This may result in accidental ingestion, inappropriate use, or
poor ink quality.
Do not mix ink with water or other ink. This may damage the printer.
Refill ink tanks quickly. Do not leave ink tanks with cap off.
Once an ink bottle has been opened, do not leave it with bottle cap off. Ink will dry out, possibly
preventing proper operation of the machine when an ink tank is refilled using this bottle.
Note
• Color ink may be consumed even when printing a black-and-white document or when black-andwhite printing is specified. Every ink is also consumed in the standard cleaning and deep cleaning of
the print head, which may be necessary to maintain the performance of the machine.
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When an ink tank is out of ink, promptly refill it.
Ink Tips
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Checking Ink Status
Check ink status with the ink tank indicator on the front of the machine.
When ink reaches the upper limit line (A), ink is full.
When ink is near the lower limit line (B), ink is running low. Refill the ink tank.
Note
• To check the remaining ink level, visually inspect the remaining ink in the ink tank.
Important
• If printing is continued when the remaining ink level is below the lower limit line, the printer may
consume a certain amount of ink to return to printable status and may also become damaged.
Note
• This machine has a function for notifying the remaining ink level, called the remaining ink level
notification function. When the remaining ink level notification function is enabled, refill all ink tanks until
ink reaches the upper limit line (A). If ink does not reach the upper limit line, the remaining ink level is
not detected correctly.
Changing the remaining ink level notification setting (Windows)
Changing the remaining ink level notification setting (Mac OS)
• If a remaining ink error occurs, the Ink lamp and the Alarm lamp will flash to inform you of the error.
Count the number of flashes of the Ink lamp and take appropriate action.
An Error Occurs
• The remaining ink level notification function works from initial printing to the time when one of the inks
reaches the lower limit line shown on the ink tank. For the remaining ink level notification function to
work appropriately, each ink tank must be filled with entire contents of the corresponding color ink bottle
bundled with the printer before printing. After the initial filling, if either of the ink tanks is refilled before
the remaining ink level reaches the lower limit line, a significant error may occur in the accuracy of the
remaining ink level notification function. If you want to refill an ink tank before the remaining ink level
reaches the lower limit line, be sure to follow the procedure in the manual.
• To ensure you receive premium print quality and to help protect your print head, a certain amount of ink
remains in the ink tank when the printer indicates to refill the ink tank. The estimated page yields of the
ink bottle do not include this amount.
If the remaining ink level notification function is enabled
You can check if ink has run out with the Ink lamp.
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C: Alarm lamp
D: Ink lamp
Ink lamp lights and Alarm lamp lights:
Color ink and/or black ink has run out.
Refill ink tanks with ink.
Note
• For details on the remaining ink level notification function, see below.
Changing the remaining ink level notification setting (Windows)
Changing the remaining ink level notification setting (Mac OS)
135
Maintenance
If Printing Is Faint or Uneven
Performing Maintenance Functions from Your Computer (Windows)
Performing Maintenance Functions from Your Computer (Mac OS)
Cleaning
136
If Printing Is Faint or Uneven
Maintenance Procedure
Printing the Nozzle Check Pattern
Examining the Nozzle Check Pattern
Cleaning the Print Head
Cleaning the Print Head Deeply
Aligning the Print Head
137
Maintenance Procedure
If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned
printed ruled lines), perform the maintenance procedure below.
Important
• Do not rinse or wipe the print head. This can cause cartridge problems.
Note
• Check the remaining ink level.
If the ink level is low, take appropriate action.
Checking Ink Status
• If the Alarm lamp is on or flashing, see An Error Occurs.
• Increasing the print quality in the printer driver settings may improve the print result.
Changing the Print Quality and Correcting Image Data (Windows)
Changing the Print Quality and Correcting Image Data (Mac OS)
When the Print Results Are Blurred or Uneven:
Step1
Print the nozzle check pattern.
From the machine
Printing the Nozzle Check Pattern
From the computer
Printing a Nozzle Check Pattern (Windows)
Printing a Nozzle Check Pattern (Mac OS)
Step2
Examine the nozzle check pattern.
If there are missing lines or horizontal white streaks in the pattern:
Step3
Clean the print head.
From the machine
Cleaning the Print Head
From the computer
Cleaning the Print Heads (Windows)
Cleaning the Print Heads (Mac OS)
After cleaning the print head, print and examine the nozzle check pattern:
Step1
If the problem is not resolved after performing from step 1 to step 3 twice:
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Step4
Clean the print head deeply.
From the machine
Cleaning the Print Head Deeply
From the computer
Cleaning the Print Heads (Windows)
Cleaning the Print Heads (Mac OS)
Note
• If problem is not resolved after performing print head deep cleaning, perform system cleaning from a
computer.
Cleaning the Print Heads (Windows)
Cleaning the Print Heads (Mac OS)
If the problem is still not resolved, the print head may be damaged. Contact the service center.
When the Print Results Are Not Even such as the Ruled Lines Are
Misaligned:
Step
Align the print head.
From the machine
Aligning the Print Head
From the computer
Aligning the Print Head Position Automatically (Windows)
Aligning the Print Head Position Automatically (Mac OS)
139
Printing the Nozzle Check Pattern
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.
Note
• If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Refill any ink tanks
that are low.
You need to prepare: a single sheet of A4 or Letter-sized plain paper
1. Make sure that the power is turned on.
2. Load a single sheet of A4 or Letter-sized plain paper in the rear tray.
3. Pull out the paper output tray, then open the output tray extension.
4. Hold down the Stop button until the Alarm lamp flashes once, then release it immediately.
The nozzle check pattern will be printed.
Do not perform any other operations until the machine completes the printing of the nozzle check
pattern.
5. Examine the nozzle check pattern.
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Examining the Nozzle Check Pattern
Examine the nozzle check pattern, and clean the print head if necessary.
1. Check if there are missing lines in pattern A or horizontal white streaks in pattern B.
If there are missing lines in pattern A:
Cleaning the print head is required.
C: Good
D: Bad (lines are missing)
If there are horizontal white streaks in pattern B:
Cleaning the print head is required.
E: Good
F: Bad (horizontal white streaks are present)
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Cleaning the Print Head
Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check
pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head
consumes ink, so clean the print head only when necessary.
1. Make sure that the power is turned on.
2. Hold down the Stop button until the Alarm lamp flashes twice, then release it immediately.
The machine starts cleaning the print head.
The cleaning will be complete when the ON lamp lights after flashing.
Do not perform any other operations until the machine completes the cleaning of the print head. This
takes about 1 minute.
3. Check the print head condition.
To check the print head condition, print the nozzle check pattern.
Note
• If the problem is not resolved after cleaning the print head twice, clean the print head deeply.
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Cleaning the Print Head Deeply
If print quality does not improve by the standard cleaning of the print head, clean the print head deeply.
Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean
the print head deeply only when necessary.
1. Make sure that the power is turned on.
2. Hold down the Stop button until the Alarm lamp flashes three times, then release it
immediately.
The machine starts cleaning the print head deeply.
The cleaning will be complete when the ON lamp lights after flashing.
Do not perform any other operations until the machine completes the deep cleaning of the print head.
This takes about 3 minutes.
3. Check the print head condition.
To check the print head condition, print the nozzle check pattern.
143
Aligning the Print Head
If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head
position.
Note
• If the remaining ink level is low, the print head alignment sheet will not be printed correctly.
Refill any ink tanks that are low.
You need to prepare: a single sheet of A4 or Letter-sized plain paper (including recycled paper)*
* Be sure to use paper that is white and clean on both sides.
1. Make sure that the power is turned on.
2. Load a single sheet of A4 or Letter-sized plain paper in the rear tray.
3. Pull out the paper output tray, then open the output tray extension.
4. Hold down the Stop button until the Alarm lamp flashes eight times, then release it
immediately.
The print head alignment sheet will be printed.
144
Important
• Do not touch any printed part on the print head alignment sheet. If the sheet is stained or wrinkled,
it may not be scanned properly.
• If the print head alignment sheet was not printed correctly, press the Stop button, then redo this
procedure from the beginning.
5. Load the print head alignment sheet on the platen glass.
Load the print head alignment sheet WITH THE PRINTED SIDE FACING DOWN and align the mark
on the bottom right corner of the sheet with the alignment mark
.
6. Close the document cover gently, then press the Black or Color button.
The machine starts scanning the print head alignment sheet, and the print head position will be adjusted
automatically.
The print head position adjustment will be complete when the ON lamp lights after flashing.
Remove the print head alignment sheet on the platen glass.
Important
• Do not open the document cover or move the print head alignment sheet on the platen glass until
adjusting the print head position is complete.
• If adjusting the print head position has failed, the Alarm lamp flashes. Press the Black or Color
button to release the error, then take appropriate action.
An Error Occurs
Note
• If the print results are still not satisfactory after adjusting the print head position as described above,
adjust the print head position manually from the computer.
Aligning the Print Head Position (Windows)
Aligning the Print Head Position (Mac OS)
• To print and check the current head position adjustment values, hold down the Stop button until the
Alarm lamp flashes ten times, then release it immediately.
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Performing Maintenance Functions from Your Computer
(Windows)
Cleaning the Print Heads
Cleaning the Paper Feed Rollers
Aligning the Print Head
Aligning the Print Head Position Automatically
Aligning the Print Head Position
Printing a Nozzle Check Pattern
Cleaning Inside the Printer
146
Cleaning the Print Heads
The print head cleaning and deep cleaning functions allow you to clear up clogged print head nozzle.
Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough
ink.
If you perform deep cleaning and the condition still does not improve, perform system cleaning.
The procedure for cleaning is as follows:
Cleaning
1. Open the printer driver setup window
2. Click Cleaning on the Maintenance tab
When the Print Head Cleaning dialog box opens, select the ink group for which cleaning is to be
performed.
Click Initial Check Items to display the items you need to check before performing cleaning.
3. Execute cleaning
Make sure that the printer is on and then click Execute.
Print head cleaning starts.
4. Complete cleaning
The Nozzle Check dialog box opens after the confirmation message.
5. Check the results
To check whether the print quality has improved, click Print Check Pattern. To cancel the check
process, click Cancel.
If cleaning the head once does not resolve the print head problem, clean it once more.
Important
• Cleaning consumes a small amount of ink.
Cleaning the print head frequently will rapidly deplete your printer's ink supply. Consequently, perform
cleaning only when necessary.
Deep Cleaning
Deep Cleaning is more thorough than cleaning. Perform deep cleaning when two Cleaning attempts do
not resolve the print head problem.
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1. Open the printer driver setup window
2. Click Deep Cleaning on the Maintenance tab
When the Deep Cleaning dialog box opens, select the ink group for which deep cleaning is to be
performed.
Click Initial Check Items to display the items you need to check before performing deep cleaning.
3. Execute deep cleaning
Make sure that the printer is on and then click Execute.
Click OK when the confirmation message appears.
Print head deep cleaning starts.
4. Complete deep cleaning
The Nozzle Check dialog box opens after the confirmation message.
5. Check the results
To check whether the print quality has improved, click Print Check Pattern. To cancel the check
process, click Cancel.
Important
• Deep Cleaning consumes a larger amount of ink than Cleaning.
Cleaning the print head frequently will rapidly deplete your printer's ink supply. Consequently, perform
cleaning only when necessary.
System Cleaning
Execute System Cleaning if the status does not improve even after Deep Cleaning is performed.
1. Open the printer driver setup window
2. Click System Cleaning on the Maintenance tab
When the System Cleaning dialog box opens, select the ink group for which system cleaning is to be
performed.
Click Initial Check Items to display the items you need to check before performing system cleaning.
Be sure to check the remaining ink level before running System Cleaning.
3. Execute system cleaning
Make sure that the printer is on and then click Execute.
Click OK when the confirmation message appears.
System cleaning starts.
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4. Complete system cleaning
The Nozzle Check dialog box opens after the confirmation message.
5. Check the results
To check whether the print quality has improved, click Print Check Pattern. To cancel the check
process, click Cancel.
Important
• System Cleaning consumes an extremely large amount of ink.
Executing system cleaning frequently will rapidly deplete your printer's ink supply. Therefore, execute
system cleaning only when necessary.
• If System Cleaning is run when the remaining ink level is insufficient, it may cause a failure.
Note
• If there is no sign of improvement after System Cleaning, turn off the printer, wait 24 hours, and then
perform Deep Cleaning again. If there is still no sign of improvement, the ink may have run out or the
print head may be worn. For details on the remedial action to be taken, see "No Ink Comes Out."
Related Topic
Printing a Nozzle Check Pattern
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Cleaning the Paper Feed Rollers
Cleans the paper feed rollers. Perform feed roller cleaning when there are paper particles sticking to the
paper feed rollers and paper is not fed properly.
The procedure for performing the feed roller cleaning is as follows:
Roller Cleaning
1. Prepare the printer
Remove all sheets of paper from the rear tray.
2. Open the printer driver setup window
3. Click Roller Cleaning on the Maintenance tab
The confirmation message appears.
4. Execute paper feed roller cleaning
Make sure that the printer is on and then click OK.
Paper feed roller cleaning starts.
5. Complete paper feed roller cleaning
After the rollers have stopped, follow the instruction in the message, load three sheets of plain paper
into the rear tray, and click OK.
Paper will be ejected and feed roller cleaning will be completed.
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Aligning the Print Head
When you perform head position adjustment, errors in the print head adjustment position are corrected and
conditions such as color and line streaking are improved.
If the print results appear uneven because of line shifts or other conditions, adjust the position of the print
head.
On this printer, you can adjust the print head either automatically or manually.
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Aligning the Print Head Position
Print head alignment corrects the installation positions of the print head and improves deviated colors and
lines.
This printer supports two head alignment methods: automatic head alignment and manual head alignment.
The procedure for performing manual print head alignment is as follows:
Print Head Alignment
1. Open the printer driver setup window
2. Click Custom Settings on the Maintenance tab
The Custom Settings dialog box opens.
3. Switch head alignment to manual
Check the Align heads manually check box.
4. Apply the settings
Click OK and when the confirmation message appears, click OK.
5. Click Print Head Alignment on the Maintenance tab
The Start Print Head Alignment dialog box opens.
6. Load paper in the printer
Load two sheets of A4 size or Letter size plain paper into the rear tray.
7. Execute head alignment
Make sure that the printer is on and click Align Print Head.
Follow the instruction in the message.
Important
• Do not open the scanning unit / cover while printing is in progress.
8. Check the printed pattern
Enter the numbers of the patterns with the least noticeable streaks or stripes in the associated boxes.
Even if the patterns with the least noticeable streaks or stripes are clicked in the preview window, their
numbers are automatically entered in the associated boxes.
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When you have entered all the necessary values, click OK.
Note
• If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical
streaks.
(A) Least noticeable vertical streaks
(B) Most noticeable vertical streaks
• If it is difficult to pick the best pattern, pick the setting that produces the least noticeable
horizontal stripes.
(A) Least noticeable horizontal stripes
(B) Most noticeable horizontal stripes
9. Confirm the displayed message and click OK
The second pattern is printed.
Important
• Do not open the scanning unit / cover while printing is in progress.
10. Check the printed pattern
Enter the numbers of the patterns with the least noticeable stripes in the associated boxes.
Even if the patterns with the least noticeable stripes are clicked in the preview window, their numbers
are automatically entered in the associated boxes.
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When you have entered all the necessary values, click OK.
Note
• If it is difficult to pick the best pattern, pick the setting that produces the least noticeable
horizontal stripes.
(A) Least noticeable horizontal stripes
(B) Most noticeable horizontal stripes
Note
• To print and check the current setting, open the Start Print Head Alignment dialog box, and click
Print Alignment Value.
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Aligning the Print Head Position Automatically
Print head alignment corrects the installation positions of the print head and improves deviated colors and
lines.
This printer supports two head alignment methods: automatic head alignment and manual head alignment.
Normally, the printer is set for automatic head alignment. If the printing results of automatic print head
alignment are not satisfactory, perform manual head alignment.
The procedure for performing automatic print head alignment is as follows:
Print Head Alignment
1. Open the printer driver setup window
2. Click Print Head Alignment on the Maintenance tab
The Start Print Head Alignment dialog box opens.
3. Load paper in the printer
Load one sheet of A4 size or Letter size plain paper into the rear tray.
Note
• The number of sheets to be used differs when you select the manual head alignment.
4. Print head alignment pattern printing
Make sure that the printer is on and click Align Print Head.
The adjustment pattern is printed.
Important
• Do not open the scanning unit / cover while printing is in progress.
5. Adjustment pattern scanning
After the adjustment pattern is printed, a message is displayed.
As instructed in the message, load the adjustment pattern onto the platen, and press the Start button
on the printer.
Print head alignment starts.
Note
• To print and check the current setting, open the Start Print Head Alignment dialog box, and click
Print Alignment Value.
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Printing a Nozzle Check Pattern
The nozzle check function allows you to check whether the print head is working properly by printing a
nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print.
The procedure for printing a nozzle check pattern is as follows:
Nozzle Check
1. Open the printer driver setup window
2. Click Nozzle Check on the Maintenance tab
The Nozzle Check dialog box opens.
Click Initial Check Items to display the items that you need to check before printing the nozzle check
pattern.
3. Load paper in the printer
Load one sheet of A4 size or Letter size plain paper into the rear tray.
4. Print a nozzle check pattern
Make sure that the printer is on and click Print Check Pattern.
Printing of the nozzle check pattern begins.
Click OK when the confirmation message appears.
The Pattern Check dialog box opens.
5. Check the print result
Check the print result. If the print result is normal, click Exit.
If the print result is smudged or if there are any unprinted sections, click Cleaning to clean the print
head.
Related Topic
Cleaning the Print Heads
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Cleaning Inside the Printer
Perform bottom plate cleaning before you execute duplex printing to prevent smudges on the back side of
the paper.
Also perform bottom plate cleaning if ink smudges caused by something other than print data appear on the
printed page.
The procedure for performing bottom plate cleaning is as follows:
Bottom Plate Cleaning
1. Open the printer driver setup window
2. Click Bottom Plate Cleaning on the Maintenance tab
The Bottom Plate Cleaning dialog box opens.
3. Load paper in the printer
As instructed in the dialog box, fold the A4 size or Letter size plain paper in half horizontally, and then
unfold the sheet.
Load the paper into the rear tray in the portrait orientation with the crest of the crease facing down.
4. Perform the bottom plate cleaning
Make sure that the printer is on and then click Execute.
Bottom plate cleaning starts.
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Cleaning
Cleaning the Exterior of the Machine
Cleaning the Platen Glass and Document Cover
Cleaning the Paper Feed Roller
Cleaning the Inside of the Machine (Bottom Plate Cleaning)
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Cleaning the Exterior of the Machine
Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently.
Smooth out wrinkles on the cloth if necessary before cleaning.
Important
• Be sure to turn off the power and unplug the power cord before cleaning the machine.
• Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not
to scratch the surface. Paper tissue powder or fine threads may remain inside the machine and cause
problems such as print head blockage and poor printing results.
• Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to clean
the machine, as this may cause a malfunction or damage the surface of the machine.
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Cleaning the Platen Glass and Document Cover
Important
• Be sure to turn off the power and unplug the power cord before cleaning the machine.
• Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not
to scratch the surface. Paper tissue powder or fine threads may remain inside the machine and cause
problems such as print head blockage and poor printing results.
• Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to clean
the machine, as this may cause a malfunction or damage the surface of the machine.
Use a soft, clean, lint-free and dry cloth. Wipe the platen glass (A) and the inner side of the document cover
(white sheet) (B) gently. Make sure not to leave any residue, especially on the glass surface.
Important
• The inner side of the document cover (white sheet) (B) is easily damaged, so wipe it gently.
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Cleaning the Paper Feed Roller
If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly.
In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only
when necessary.
You need to prepare: three sheets of A4 or Letter-sized plain paper
1. Make sure that the power is turned on and remove any paper from the rear tray.
2. Hold down the Stop button until the Alarm lamp flashes eleven times, then release it
immediately.
The paper feed roller will rotate as it is cleaned without paper.
3. Make sure that the paper feed roller has stopped rotating, then load three sheets of A4 or
Letter-sized plain paper in the rear tray.
4. Pull out the paper output tray, then open the output tray extension.
5. Hold down the Stop button until the Alarm lamp flashes eleven times, then release it
immediately.
The machine starts cleaning. The cleaning will be complete when the paper is ejected.
If the problem is not resolved after cleaning the paper feed roller, contact the service center.
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Cleaning the Inside of the Machine (Bottom Plate Cleaning)
Remove stains from the inside of the machine. If the inside of the machine becomes dirty, printed paper may
get dirty, so we recommend performing cleaning regularly.
You need to prepare: a single sheet of A4 or Letter-sized plain paper*
* Be sure to use a new piece of paper.
1. Make sure that the power is turned on and remove any paper from the rear tray.
2. Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, then unfold the
paper.
3. Load only this sheet of paper in the rear tray with the open side facing you.
4. Pull out the paper output tray, then open the output tray extension.
5. Hold down the Stop button until the Alarm lamp flashes twelve times, then release it
immediately.
The paper cleans the inside of the machine as it feeds through the machine.
Check the folded parts of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning
again.
Note
• When performing Bottom Plate Cleaning again, be sure to use a new piece of paper.
If the problem is not resolved after performing cleaning again, the protrusions inside the machine may be
stained. Wipe off any ink from the protrusions using a cotton swab or the like.
Important
• Be sure to turn off the power and unplug the power cord before cleaning the machine.
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163
Overview
Safety
Safety Precautions
Regulatory Information
Main Components and Their Use
Main Components
Power Supply
Changing Settings
Changing Printer Settings from Your Computer (Windows)
Changing Printer Settings from Your Computer (Mac OS)
Changing Settings from Operation Panel
Initializing Machine Settings
Disabling Wireless LAN Function
Network Connection
Network Connection Tips
Network Communication (Windows)
Checking and Changing Network Settings
IJ Network Tool (Network Connection)
IJ Network Tool (Other Screens)
Network Communication Tips
Network Communication (Mac OS)
Checking and Changing Network Settings
Network Communication Tips
Ensuring Optimal Printing Results
Ink Tips
Printing Tips
Be Sure to Make Paper Settings after Loading Paper
164
Canceling a Print Job
Machine Handling Precautions
Keeping Print Quality High
Transporting Your Printer
Legal Restrictions on Scanning/Copying
Specifications
165
Safety
Safety Precautions
Regulatory Information
166
Safety Precautions
Choosing a location
• Do not install the printer in a location that is unstable or subject to excessive vibration.
• Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close
to a heating source.
To avoid the risk of fire or electric shocks, use the printer under the operating environment specified in
the Specification.
• Do not place the printer on a thick rug or carpet.
• Do not place the printer with its back attached to the wall.
Power supply
• Ensure that the area around the power outlet is kept clear at all times so you can easily unplug the
power cord if necessary.
• Never remove the plug by pulling on the cord.
Pulling the cord may damage the power cord, leading to possible fire or electrical shock.
• Do not use an extension lead/cord.
Working around the printer
• Never put your hands or fingers in the printer while it is printing.
• When moving the printer, carry the printer at both ends. In case the printer weighs more than 14kg, it
is recommended to have two people lifting the printer. Accidental dropping of the printer may cause
injury. For the printer's weight, refer to the Specification.
• Do not place any object on the printer. Especially do not place metal objects (paper clips, staples,
etc.) or containers of flammable solvents (alcohol, thinners, etc.) on top of the printer.
• Do not transport or use the printer on a slant, vertically or upside-down, as the ink may leak and
damage the printer.
• When loading a thick book on the Platen Glass, do not press hard on the Document Cover. The
Platen Glass may break and cause injury.
Print Heads/ink tanks and FINE Cartridges
• Keep ink tanks out of the reach of children. In case ink is accidentally licked or swallowed, rinse out
mouth or give one or two glasses of water to drink. If irritation or discomfort occurs, obtain medical
advice immediately.
• In case ink gets in contact with eyes, rinse with water immediately. In case ink gets in contact with
skin, wash with soap and water immediately. If irritation to eyes or skin persists, obtain medical advice
immediately.
• Never touch the electrical contacts on a Print Head or FINE Cartridges after printing.
The metal parts may be very hot and could cause burns.
• Do not throw ink tanks and FINE Cartridges into fire.
• Do not attempt to disassemble or modify the Print Head, ink tanks, and FINE Cartridges.
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Regulatory Information
Users in the U.S.A.
FCC Notice (U.S.A. Only)
For 120V, 60Hz model
Model Number: K10430 (Contains FCC Approved WLAN Module K30365)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules.
Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If
such changes or modifications should be made, you could be required to stop operation of the equipment.
FCC ID:AZDK30365
Changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
The equipment complies with FCC radiation exposure limits for at uncontrolled equipment. This
equipment should be installed and operated with minimum distance at least 20cm between the radiator
and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or
operated with any other antenna or transmitter.
Canon U.S.A., Inc.
One Canon Park
Melville, New York 11747
1-800-652-2666
Users in Canada
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the
following two conditions:
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(1) this device may not cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment and
meets RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment should be installed and
operated keeping the radiator at least 20cm or more away from person's body (excluding extremities:
hands, wrists, feet and ankles).
Pour les usagers résidant au Canada
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts
de licence. L'exploitation est autorisée aux deux conditions suivantes :
(1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
Cet équipement est conforme aux limites d'exposition aux rayonnements énoncées pour un
environnement non contrôlé et respecte les règles d'exposition aux fréquences radioélectriques (RF)
CNR-102 de l'IC. Cet équipement doit être installé et utilisé en gardant une distance de 20 cm ou plus
entre le dispositif rayonnant et le corps (à l'exception des extrémités : mains, poignets, pieds et chevilles).
Only for European Union and EEA (Norway, Iceland and Liechtenstein)
This symbol indicates that this product is not to be disposed of with your household waste, according to
the WEEE Directive (2012/19/EU) and national legislation. This product should be handed over to a
designated collection point, e.g., on an authorized one-for-one basis when you buy a new similar product
or to an authorized collection site for recycling waste electrical and electronic equipment (EEE). Improper
handling of this type of waste could have a possible negative impact on the environment and human
health due to potentially hazardous substances that are generally associated with EEE. At the same time,
your cooperation in the correct disposal of this product will contribute to the effective usage of natural
resources. For more information about where you can drop off your waste equipment for recycling, please
contact your local city office, waste authority, approved WEEE scheme or your household waste disposal
service. For more information regarding return and recycling of WEEE products, please visit www.canoneurope.com/weee.
Nur für Europäische Union und EWR (Norwegen, Island und Liechtenstein)
Dieses Symbol weist darauf hin, dass dieses Produkt gemäß der EU-Richtlinie über Elektro- und
Elektronik-Altgeräte (2012/19/EU) und nationalen Gesetzen nicht über den Hausmüll entsorgt werden
darf. Dieses Produkt muss bei einer dafür vorgesehenen Sammelstelle abgegeben werden. Dies kann z.
B. durch Rückgabe beim Kauf eines ähnlichen Produkts oder durch Abgabe bei einer autorisierten
Sammelstelle für die Wiederaufbereitung von Elektro- und Elektronik-Altgeräten geschehen. Der
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unsachgemäße Umgang mit Altgeräten kann aufgrund potentiell gefährlicher Stoffe, die generell mit
Elektro- und Elektronik-Altgeräten in Verbindung stehen, negative Auswirkungen auf die Umwelt und die
menschliche Gesundheit haben. Durch die umweltgerechte Entsorgung dieses Produkts tragen Sie
außerdem zu einer effektiven Nutzung natürlicher Ressourcen bei. Informationen zu Sammelstellen für
Altgeräte erhalten Sie bei Ihrer Stadtverwaltung, dem öffentlich-rechtlichen Entsorgungsträger, einer
autorisierten Stelle für die Entsorgung von Elektro- und Elektronik-Altgeräten oder Ihrem örtlichen
Entsorgungsunternehmen. Weitere Informationen zur Rückgabe und Entsorgung von Elektro- und
Elektronik-Altgeräten finden Sie unter www.canon-europe.com/weee.
Union Européenne, Norvège, Islande et Liechtenstein uniquement.
Ce symbole indique que ce produit ne doit pas être jeté avec les ordures ménagères, conformément à la
directive DEEE (2012/19/UE) et à la réglementation de votre pays. Ce produit doit être confié au
distributeur à chaque fois que vous achetez un produit neuf similaire, ou à un point de collecte mis en
place par les collectivités locales pour le recyclage des Déchets des Équipements Électriques et
Électroniques (DEEE). Le traitement inapproprié de ce type de déchet risque d'avoir des répercussions
sur l'environnement et la santé humaine, du fait de la présence de substances potentiellement
dangereuses généralement associées aux équipements électriques et électroniques. Parallèlement, votre
entière coopération dans le cadre de la mise au rebut correcte de ce produit favorisera une meilleure
utilisation des ressources naturelles. Pour plus d'informations sur les points de collecte des équipements
à recycler, contactez vos services municipaux, les autorités locales compétentes, le plan DEEE approuvé
ou le service d'enlèvement des ordures ménagères. Pour plus d'informations sur le retour et le recyclage
des produits DEEE, consultez le site: www.canon-europe.com/weee.
Uitsluitend bestemd voor de Europese Unie en EER (Noorwegen, IJsland en
Liechtenstein)
Dit symbool geeft aan dat dit product in overeenstemming met de AEEA-richtlijn (2012/19/EU) en de
nationale wetgeving niet mag worden afgevoerd met het huishoudelijk afval. Dit product moet worden
ingeleverd bij een aangewezen, geautoriseerd inzamelpunt, bijvoorbeeld wanneer u een nieuw
gelijksoortig product aanschaft, of bij een geautoriseerd inzamelpunt voor hergebruik van elektrische en
elektronische apparatuur (EEA). Een onjuiste afvoer van dit type afval kan leiden tot negatieve effecten op
het milieu en de volksgezondheid als gevolg van potentieel gevaarlijke stoffen die veel voorkomen in
elektrische en elektronische apparatuur (EEA). Bovendien werkt u door een juiste afvoer van dit product
mee aan het effectieve gebruik van natuurlijke hulpbronnen. Voor meer informatie over waar u uw
afgedankte apparatuur kunt inleveren voor recycling kunt u contact opnemen met het gemeentehuis in uw
woonplaats, de reinigingsdienst, of het afvalverwerkingsbedrijf. U kunt ook het schema voor de afvoer van
afgedankte elektrische en elektronische apparatuur (AEEA) raadplegen. Ga voor meer informatie over het
inzamelen en recyclen van afgedankte elektrische en elektronische apparatuur naar www.canoneurope.com/weee.
170
Sólo para la Unión Europea y el Área Económica Europea (Noruega,
Islandia y Liechtenstein)
Este símbolo indica que este producto no debe desecharse con los desperdicios domésticos, de acuerdo
con la directiva RAEE (2012/19/UE) y con la legislación nacional. Este producto debe entregarse en uno
de los puntos de recogida designados, como por ejemplo, entregándolo en el lugar de venta al comprar
un producto similar o depositándolo en un lugar de recogida autorizado para el reciclado de residuos de
aparatos eléctricos y electrónicos (RAEE). La manipulación inapropiada de este tipo de desechos podría
tener un impacto negativo en el entorno y la salud humana, debido a las sustancias potencialmente
peligrosas que normalmente están asociadas con los RAEE. Al mismo tiempo, su cooperación a la hora
de desechar correctamente este producto contribuirá a la utilización eficazde los recursos naturales. Para
más información sobre cómo puede eliminar el equipo para su reciclado, póngase en contacto con las
autoridades locales, con las autoridades encargadas de los desechos, con un sistema de gestión RAEE
autorizado o con el servicio de recogida de basuras doméstico. Si desea más información acerca de la
devolución y reciclado de RAEE, visite la web www.canon-europe.com/weee.
Només per a la Unió Europea i a l’Espai Econòmic Europeu (Noruega,
Islàndia i Liechtenstein)
Aquest símbol indica que aquest producte no s’ha de llençar a les escombraries de la llar, d’acord amb la
Directiva RAEE (2012/19/UE) i la legislació nacional. Aquest producte s’hauria de lliurar en un dels punts
de recollida designats, com per exemple, intercanviant-lo un per un en comprar un producte similar o
lliurant-lo en un lloc de recollida autoritzat per al reciclatge de residus d’aparells elèctrics i electrònics
(AEE). La manipulació inadequada d’aquest tipus de residus podria tenir un impacte negatiu en l’entorn i
en la salut humana, a causa de les substàncies potencialment perilloses que normalment estan
associades als AEE. Així mateix, la vostra cooperació a l’hora de llençar correctament aquest producte
contribuirà a la utilització efectiva dels recursos naturals. Per a més informació sobre els punts on podeu
lliurar aquest producte per procedir al seu reciclatge, adreceu-vos a la vostra oficina municipal, a les
autoritats encarregades dels residus, al pla de residus homologat per la RAEE o al servei de recollida de
deixalles domèstiques de la vostra localitat. Per a més informació sobre la devolució i el reciclatge de
productes RAEE, visiteu www.canon-europe.com/weee.
Solo per Unione Europea e SEE (Norvegia, Islanda e Liechtenstein)
Questo simbolo indica che il prodotto deve essere oggetto di raccolta separata in conformità alla Direttiva
RAEE (2012/19/UE) e alla normativa locale vigente. Il prodotto deve essere smaltito presso un centro di
raccolta differenziata, un distributore autorizzato che applichi il principio dell'"uno contro uno", ovvero del
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ritiro della vecchia apparecchiatura elettrica al momento dell'acquisto di una nuova, o un impianto
autorizzato al riciclaggio dei rifiuti di apparecchiature elettriche ed elettroniche. La gestione impropria di
questo tipo di rifiuti può avere un impatto negativo sull'ambiente e sulla salute umana causato dalle
sostanze potenzialmente pericolose che potrebbero essere contenute nelle apparecchiature elettriche ed
elettroniche. Un corretto smaltimento di tali prodotti contribuirà inoltre a un uso efficace delle risorse
naturali ed eviterà di incorrere nelle sanzioni amministrative di cui all'art. 255 e successivi del Decreto
Legislativo n. 152/06. Per ulteriori informazioni sullo smaltimento e il recupero dei Rifiuti di
Apparecchiature Elettriche ed Elettroniche, consultare la Direttiva RAEE, rivolgersi alle autorità
competenti, oppure visitare il sito www.canon-europe.com/weee.
Apenas para a União Europeia e AEE (Noruega, Islândia e Liechtenstein)
Este símbolo indica que o produto não deve ser colocado no lixo doméstico, de acordo com a Directiva
REEE (2012/19/UE) e a legislação nacional. Este produto deverá ser colocado num ponto de recolha
designado, por exemplo, num local próprio autorizado quando adquirir um produto semelhante novo ou
num local de recolha autorizado para reciclar resíduos de equipamentos eléctricos e electrónicos (EEE).
O tratamento inadequado deste tipo de resíduo poderá causar um impacto negativo no ambiente e na
saúde humana devido às substâncias potencialmente perigosas normalmente associadas aos
equipamentos eléctricos e electrónicos. Simultaneamente, a sua cooperação no tratamento correcto
deste produto contribuirá para a utilização eficaz dos recursos naturais. Para mais informações sobre os
locais onde o equipamento poderá ser reciclado, contacte os serviços locais, a autoridade responsável
pelos resíduos, o esquema REEE aprovado ou o serviço de tratamento de lixo doméstico. Para mais
informações sobre a devolução e reciclagem de produtos REEE, vá a www.canon-europe.com/weee.
Gælder kun i Europæiske Union og EØS (Norge, Island og Liechtenstein)
Dette symbol angiver, at det pågældende produkt ikke må bortskaffes sammen med dagrenovation jf.
direktivet om affald af elektrisk og elektronisk udstyr (WEEE) (2012/19/EU) og gældende national
lovgivning. Det pågældende produkt skal afleveres på et nærmere specificeret indsamlingssted, f.eks. i
overensstemmelse med en godkendt én-til-én-procedure, når du indkøber et nyt tilsvarende produkt, eller
produktet skal afleveres på et godkendt indsamlingssted for elektronikaffald. Forkert håndtering af denne
type affald kan medføre negative konsekvenser for miljøet og menneskers helbred på grund af de
potentielt sundhedsskadelige stoffer, der generelt kan forefindes i elektrisk og elektronisk udstyr. Når du
foretager korrekt bortskaffelse af det pågældende produkt, bidrager du til effektiv brug af
naturressourcerne. Yderligere oplysninger om, hvor du kan bortskaffe dit elektronikaffald med henblik på
genanvendelse, får du hos de kommunale renovationsmyndigheder. Yderligere oplysninger om
returnering og genanvendelse af affald af elektrisk og elektronisk udstyr får du ved at besøge www.canoneurope.com/weee.
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Μόνο για την Ευρωπαϊκή Ένωση και τον ΕΟΧ (Νορβηγία, Ισλανδία και
Λιχτενστάιν)
Αυτό το σύμβολο υποδηλώνει ότι αυτό το προϊόν δεν πρέπει να απορρίπτεται μαζί με τα οικιακά
απορρίμματα, σύμφωνα με την Οδηγία σχετικά με τα Απόβλητα Ηλεκτρικού και Ηλεκτρονικού Εξοπλισμού
(ΑΗΗΕ) (2012/19/ΕΕ) και την εθνική σας νομοθεσία. Αυτό το προϊόν πρέπει να παραδίδεται σε
καθορισμένο σημείο συλλογής, π.χ. σε μια εξουσιοδοτημένη βάση ανταλλαγής όταν αγοράζετε ένα νέο
παρόμοιο προϊόν ή σε μια εξουσιοδοτημένη θέση συλλογής για την ανακύκλωση των αποβλήτων
Ηλεκτρικού και Ηλεκτρονικού Εξοπλισμού (ΗΗΕ). Ο ακατάλληλος χειρισμός αυτού του τύπου αποβλήτων
μπορεί να έχει αρνητικό αντίκτυπο στο περιβάλλον και την υγεία του ανθρώπου, λόγω δυνητικώς
επικίνδυνων ουσιών που γενικά συνδέονται με τον ΗΗΕ. Ταυτόχρονα, η συνεργασία σας όσον αφορά τη
σωστή απόρριψη αυτού του προϊόντος θα συμβάλει στην αποτελεσματική χρήση των φυσικών πόρων. Για
περισσότερες πληροφορίες σχετικά με τα σημεία όπου μπορείτε να απορρίψετε τον εξοπλισμό σας για
ανακύκλωση, επικοινωνήστε με το τοπικό γραφείο της πόλης σας, την υπηρεσία απορριμμάτων, το
εγκεκριμένο σχήμα ΑΗΗΕ ή την υπηρεσία απόρριψης οικιακών αποβλήτων. Για περισσότερες
πληροφορίες σχετικά με την επιστροφή και την ανακύκλωση των προϊόντων ΑΗΗΕ, επισκεφθείτε την
τοποθεσία www.canon-europe.com/weee.
Gjelder kun den europeiske union og EØS (Norge, Island og Liechtenstein)
Dette symbolet indikerer at dette produktet ikke skal kastes sammen med husholdningsavfall, i henhold til
WEEE-direktiv (2012/19/EU) og nasjonal lov. Produktet må leveres til et dertil egnet innsamlingspunkt, det
vil si på en autorisert en-til-en-basis når du kjøper et nytt lignende produkt, eller til et autorisert
innsamlingssted for resirkulering av avfall fra elektrisk og elektronisk utstyr (EE-utstyr). Feil håndtering av
denne typen avfall kan være miljø- og helseskadelig på grunn av potensielt skadelige stoffer som ofte
brukes i EE-utstyr. Samtidig bidrar din innsats for korrekt avhending av produktet til effektiv bruk av
naturressurser. Du kan få mer informasjon om hvor du kan avhende utrangert utstyr til resirkulering ved å
kontakte lokale myndigheter, et godkjent WEEE-program eller husholdningens renovasjonsselskap. Du
finner mer informasjon om retur og resirkulering av WEEE-produkter på www.canon-europe.com/weee.
Vain Euroopan unionin sekä ETA:n (Norja, Islanti ja Liechtenstein) alueelle.
Tämä tunnus osoittaa, että sähkö- ja elektroniikkalaiteromua koskeva direktiivi (SER-direktiivi,
2012/19/EU) sekä kansallinen lainsäädäntö kieltävät tuotteen hävittämisen talousjätteen mukana. Tuote
on vietävä asianmukaiseen keräyspisteeseen, esimerkiksi kodinkoneliikkeeseen uutta vastaavaa tuotetta
ostettaessa tai viralliseen sähkö- ja elektroniikkalaiteromun keräyspisteeseen. Sähkö- ja
elektroniikkalaiteromun virheellinen käsittely voi vahingoittaa ympäristöä ja ihmisten terveyttä, koska
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laitteet saattavat sisältää ympäristölle ja terveydelle haitallisia aineita. Lisäksi tuotteen asianmukainen
hävittäminen säästää luonnonvaroja. Lisätietoja sähkö- ja elektroniikkalaiteromun keräyspisteistä saat
kaupunkien ja kuntien tiedotuksesta, jätehuoltoviranomaisilta, sähkö- ja elektroniikkalaiteromun
kierrätysjärjestelmän ylläpitäjältä ja jätehuoltoyhtiöltä. Lisätietoja sähkö- ja elektroniikkalaiteromun
keräyksestä ja kierrätyksestä on osoitteessa www.canon-europe.com/weee.
Endast för Europeiska unionen och EES (Norge, Island och Liechtenstein)
Den här symbolen visar att produkten enligt WEEE-direktivet (2012/19/EU) och nationell lagstiftning inte
får sorteras och slängas som hushållsavfall. Den här produkten ska lämnas in på en därför avsedd
insamlingsplats, t.ex. på en återvinningsstation auktoriserad att hantera elektrisk och elektronisk
utrustning (EE-utrustning) eller hos handlare som är auktoriserade att byta in varor då nya, motsvarande
köps (en mot en). Olämplig hantering av avfall av den här typen kan ha en negativ inverkan på miljön och
människors hälsa på grund av de potentiellt farliga ämnen som kan återfinnas i elektrisk och elektronisk
utrustning. Din medverkan till en korrekt avfallshantering av den här produkten bidrar dessutom till en
effektiv användning av naturresurserna. Kontakta ditt lokala kommunkontor, berörd myndighet, företag för
avfallshantering eller ta del av en godkänd WEEE-organisation om du vill ha mer information om var du
kan lämna den kasserade produkten för återvinning. För mer information om inlämning och återvinning av
WEEE-produkter, se www.canon-europe.com/weee.
Pouze Evropská unie a EHP (Norsko, Island a Lichtenštejnsko)
Tento symbol znamená, že podle směrnice o OEEZ (2012/19/EU) a podle vnitrostátních právních
předpisů nemá být tento výrobek likvidován s odpadem z domácností. Tento výrobek má být vrácen do
sběrného místa, např. v rámci autorizovaného systému odběru jednoho výrobku za jeden nově prodaný
podobný výrobek nebo v autorizovaném sběrném místě pro recyklaci odpadních elektrických a
elektronických zařízení (OEEZ). Nevhodné nakládání s tímto druhem odpadu by mohlo mít negativní
dopad na životní prostředí a lidské zdraví, protože elektrická a elektronická zařízení zpravidla obsahují
potenciálně nebezpečné látky. Vaše spolupráce na správné likvidaci tohoto výrobku současně napomůže
efektivnímu využívání přírodních zdrojů. Další informace o místech sběru vašeho odpadního zařízení
k recyklaci vám sdělí místní úřad vaší obce, správní orgán vykonávající dozor nad likvidací odpadu,
sběrny OEEZ nebo služba pro odvoz komunálního odpadu. Další informace týkající se vracení a
recyklace OEEZ naleznete na adrese www.canon-europe.com/weee.
Csak az Európai Unió és az EGT (Norvégia, Izland és Liechtenstein)
országaiban
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Ez a szimbólum azt jelzi, hogy a helyi törvények és a WEEE-irányelv (2012/19/EU) szerint a termék nem
kezelhető háztartási hulladékként. A terméket a kijelölt nyilvános gyűjtőpontokon kell leadni, például
hasonló cserekészülék vásárlásakor, illetve bármelyik, elektromos és elektronikai berendezésekből
származó hulladék (WEEE) átvételére feljogosított gyűjtőponton. Az ilyen jellegű hulladékok a nem
megfelelő kezelés esetén a bennük található veszélyes anyagok révén ártalmasak lehetnek a környezetre
és az emberek egészségére. Továbbá, a termékből származó hulladék megfelelő kezelésével
hozzájárulhat a természetes nyersanyagok hatékonyabb hasznosításához. A berendezésekből származó,
újrahasznosítható hulladékok elhelyezésére vonatkozó további tudnivalókért forduljon a helyi
önkormányzathoz, a közterület-fenntartó vállalathoz, a háztartási hulladék begyűjtését végző vállalathoz,
illetve a hivatalos WEEE-képviselethez. További tudnivalókat a WEEE-termékek visszajuttatásáról és
újrahasznosításáról a www.canon-europe.com/weee.
Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia i
Liechtenstein)
Ten symbol oznacza, że zgodnie z dyrektywą WEEE dotyczącą zużytego sprzętu elektrycznego i
elektronicznego (2012/19/UE) oraz przepisami lokalnymi nie należy wyrzucać tego produktu razem z
odpadami gospodarstwa domowego. Produkt należy przekazać do wyznaczonego punktu gromadzenia
odpadów, np. firmie, od której kupowany jest nowy, podobny produkt lub do autoryzowanego punktu
gromadzenia zużytego sprzętu elektrycznego i elektronicznego w celu poddania go recyklingowi.
Usuwanie tego typu odpadów w nieodpowiedni sposób może mieć negatywny wpływ na otoczenie i
zdrowie innych osób ze względu na niebezpieczne substancje stosowane w takim sprzęcie. Jednocześnie
pozbycie się zużytego sprzętu w zalecany sposób przyczynia się do właściwego wykorzystania zasobów
naturalnych. Aby uzyskać więcej informacji na temat punktów, do których można dostarczyć sprzęt do
recyklingu, prosimy skontaktować się z lokalnym urzędem miasta, zakładem utylizacji odpadów,
skorzystać z instrukcji zatwierdzonej dyrektywą WEEE lub skontaktować się z przedsiębiorstwem
zajmującym się wywozem odpadów domowych. Więcej informacji o zwracaniu i recyklingu zużytego
sprzętu elektrycznego i elektronicznego znajduje się w witrynie www.canon-europe.com/weee.
Platí len pre štáty Európskej únie a EHP (Nórsko, Island a Lichtenštajnsko)
Tento symbol znamená, že podľa Smernice 2012/19/EÚ o odpade z elektrických a elektronických
zariadení (OEEZ) a podľa platnej legislatívy Slovenskej republiky sa tento produkt nesmie likvidovať spolu
s komunálnym odpadom. Produkt je potrebné odovzdať do určenej zberne, napr. prostredníctvom výmeny
za kúpu nového podobného produktu, alebo na autorizované zberné miesto, ktoré spracúva odpad z
elektrických a elektronických zariadení (EEZ). Nesprávna manipulácia s takýmto typom odpadu môže mať
negatívny vplyv na životné prostredie a ľudské zdravie, pretože elektrické a elektronické zariadenia
obsahujú potenciálne nebezpečné látky. Spoluprácou na správnej likvidácii produktu prispejete
k účinnému využívaniu prírodných zdrojov. Ďalšie informácie o mieste recyklácie opotrebovaných
zariadení získate od miestneho úradu, úradu životného prostredia, zo schváleného plánu OEEZ alebo od
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spoločnosti, ktorá zaisťuje likvidáciu komunálneho odpadu. Viac informácií nájdete aj na webovej stránke:
www.canon-europe.com/weee.
Üksnes Euroopa Liit ja EMP (Norra, Island ja Liechtenstein)
See sümbol näitab, et antud toodet ei tohi vastavalt elektri- ja elektroonikaseadmete jäätmeid käsitlevale
direktiivile (2012/19/EL) ning teie riigis kehtivatele õigusaktidele utiliseerida koos olmejäätmetega. Antud
toode tuleb anda selleks määratud kogumispunkti, nt müügipunkt, mis on volitatud üks ühe vastu
vahetama, kui ostate uue sarnase toote, või elektri- ja elektroonikaseadmete jäätmete ümbertöötlemiseks
mõeldud kogumispunkti. Täiendava teabe saamiseks elektri- ja elektroonikaseadmetest tekkinud jäätmete
tagastamise ja ümbertöötlemise kohta võtke ühendust kohaliku omavalitsusega, asjakohase
valitsusasutusega, asjakohase tootjavastutusorganisatsiooniga või olmejäätmete käitlejaga. Lisateavet
leitate ka Interneti-leheküljelt www.canon-europe.com/weee.
Tikai Eiropas Savienībai un EEZ (Norvēģijai, Islandei un Lihtenšteinai)
Šis simbols norāda, ka atbilstoši ES Direktīvai (2012/19/ES) par elektrisko un elektronisko iekārtu
atkritumiem (EEIA) un vietējiem tiesību aktiem no šī izstrādājuma nedrīkst atbrīvoties, izmetot to kopā ar
sadzīves atkritumiem. Šis izstrādājums ir jānodod piemērotā savākšanas vietā, piemēram, apstiprinātā
veikalā, kur iegādājaties līdzīgu jaunu produktu un atstājat veco, vai apstiprinātā vietā izlietotu elektrisko
un elektronisko iekārtu pārstrādei. Nepareiza šāda veida atkritumu apsaimniekošana var apdraudēt vidi
un cilvēka veselību tādu iespējami bīstamu vielu dēļ, kas parasti ir elektriskajās un elektroniskajās
iekārtās. Turklāt jūsu atbalsts pareizā šāda veida atkritumu apsaimniekošanā sekmēs efektīvu dabas
resursu izmantošanu. Lai saņemtu pilnīgāku informāciju par vietām, kur izlietoto iekārtu var nodot
pārstrādei, sazinieties ar vietējo pašvaldību, atkritumu savākšanas atbildīgo dienestu, pilnvarotu EEIA
struktūru vai sadzīves atkritumu apsaimniekošanas iestādi. Lai saņemtu plašāku informāciju par elektrisko
un elektronisko iekārtu nodošanu pārstrādei, apmeklējiet tīmekļa vietni www.canon-europe.com/weee.
Tik Europos Sąjungai ir EEE (Norvegijai, Islandijai ir Lichtenšteinui)
Šis ženklas reiškia, kad gaminio negalima išmesti su buitinėmis atliekomis, kaip yra nustatyta Direktyvoje
(2012/19/ES) ir nacionaliniuose teisė aktuose dėl EEĮ atliekų tvarkymo. Šį gaminį reikia atiduoti į tam
skirtą surinkimo punktą, pvz., pagal patvirtintą keitimo sistemą, kai perkamas panašus gaminys, arba į
elektros ir elektroninės įrangos (EEĮ) atliekų perdirbimo punktą. Netinkamas tokios rūšies atliekų
tvarkymas dėl elektros ir elektroninėje įrangoje esančių pavojingų medžiagų gali pakenkti aplinkai ir
žmonių sveikatai. Padėdami užtikrinti tinkamą šio gaminio šalinimo tvarką, kartu prisidėsite prie
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veiksmingo gamtos išteklių naudojimo. Jei reikia daugiau informacijos, kaip šalinti tokias atliekas, kad jos
būtų toliau perdirbamos, kreipkitės į savo miesto valdžios institucijas, atliekų tvarkymo organizacijas,
patvirtintų EEĮ atliekų sistemų arba jūsų buitinių atliekų tvarkymo įstaigų atstovus. Išsamesnės
informacijos apie EEĮ atliekų grąžinimo ir perdirbimo tvarką galite rasti apsilankę tinklalapyje www.canoneurope.com/weee.
Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn)
Ta simbol pomeni, da tega izdelka v skladu z direktivo OEEO (2012/19/EU) in državno zakonodajo ne
smete odvreči v gospodinjske odpadke. Ta izdelek morate odložiti na ustrezno zbiralno mesto, na primer
pri pooblaščenem prodajalcu, ko kupite podoben nov izdelek ali na zbiralno mesto za recikliranje
električne in elektronske opreme. Neprimerno ravnanje s takšnimi odpadki lahko negativno vpliva na
okolje in človekovo zdravje zaradi nevarnih snovi, ki so povezane z električno in elektronsko opremo. S
pravilno odstranitvijo izdelka hkrati prispevate tudi k učinkoviti porabi naravnih virov. Če želite več
informacij o tem, kje lahko odložite odpadno opremo za recikliranje, pokličite občinski urad, komunalno
podjetje ali službo, ki skrbi za odstranjevanje odpadkov, ali si oglejte načrt OEEO. Če želite več informacij
o vračanju in recikliranju izdelkov v skladu z direktivo OEEO, obiščite www.canon-europe.com/weee.
Само за Европейския съюз и ЕИП (Норвегия, Исландия и Лихтенщайн)
Този символ показва, че този продукт не трябва да се изхвърля заедно с битовите отпадъци,
съгласно Директивата за ИУЕЕО (2012/19/ЕC) и Вашето национално законодателство. Този продукт
трябва да бъде предаден в предназначен за целта пункт за събиране, например на база размяна,
когато купувате нов подобен продукт, или в одобрен събирателен пункт за рециклиране на излязло
от употреба електрическо и електронно оборудване (ИУЕЕО). Неправилното третиране на този тип
отпадъци може да доведе до евентуални отрицателни последствия за околната среда и човешкото
здраве поради потенциално опасните вещества, които обикновено са свързани с ЕЕО. В същото
време Вашето съдействие за правилното изхвърляне на този продукт ще допринесе за
ефективното използване на природните ресурси. Повече информация относно местата, където
може да предавате излязло от употреба оборудване за рециклиране, може да получите от местните
власти, от органа, отговорен за отпадъците и от одобрена система за излязло от употреба ЕЕО или
от Вашата местна служба за битови отпадъци. За повече информация относно връщането и
рециклирането на продукти от излязло от употреба ЕЕО посетете www.canon-europe.com/weee.
Doar pentru Uniunea Europeană şi EEA (Norvegia, Islanda şi Liechtenstein)
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Acest simbol indică faptul că acest produs nu trebuie aruncat o dată cu reziduurile menajere, în
conformitate cu Directiva DEEE (Directiva privind deşeurile de echipamente electrice şi electronice)
(2012/19/UE) şi legile naţionale. Acest produs trebuie transportat la un punct de colectare special, de
exemplu un centru care preia produsele vechi atunci când achiziţionaţi un produs nou similar, sau la un
punct de colectare autorizat pentru reciclarea deşeurilor provenite de la echipamentele electrice şi
electronice (EEE). Mânuirea necorespunzătoare a acestor tipuri de deşeuri poate avea un impact negativ
asupra mediului înconjurător şi sănătăţii indivizilor, din cauza substanţelor potenţial nocive care sunt în
general asociate cu EEE. În acelaşi timp, cooperarea dvs. la reciclarea corectă a acestui produs va
contribui la utilizarea efectivă a resurselor naturale. Pentru mai multe informaţii privind locurile de reciclare
a deşeurilor provenite de la echipamente, contactaţi biroul primăriei locale, autoritatea responsabilă cu
colectarea deşeurilor, schema DEEE aprobată sau serviciul de colectare a deşeurilor menajere. Pentru
mai multe informaţii privind returnarea şi reciclarea produselor DEEE, vizitaţi www.canon-europe.com/
weee.
Samo za Europsku uniju i EEZ (Norveška, Island i Lihtenštajn)
Ovaj simbol pokazuje da se ovaj proizvod ne smije odlagati s kućnim otpadom sukladno WEEE Direktivi
(2012/19/EC) i vašem nacionalnom zakonu. Ovaj proizvod je potrebno predati na posebno mjesto za
sakupljanje otpada, npr. na ovlašteno mjesto gdje možete zamijeniti staro za novo ukoliko kupujete novi
sličan proizvod ili na ovlašteno mjesto za sakupljanje rabljene električne i elektroničke opreme (EEE) za
recikliranje. Nepropisno rukovanje ovom vrstom otpada može imati negativan učinak na okolinu i zdravlje
ljudi zbog supstanci koje su potencijalno opasne za zdravlje, a općenito se povezuju s EEE. Istovremeno,
vaša će suradnja kroz propisno odlaganje ovog proizvoda doprinijeti efektivnoj uporabi prirodnih resursa.
Za više informacija o tome gdje možete odložiti svoj otpad za recikliranje obratite se vašem lokalnom
gradskom uredu, komunalnoj službi, odobrenom WEEE programu ili službi za odlaganje kućnog otpada.
Ostale informacije o vraćanju i recikliranju WEEE proizvoda potražite na www.canon-europe.com/weee.
Korisnici u Srbiji
Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom, u skladu sa
WEEE Direktivom (2012/19/EU) i nacionalnim zakonima. Ovaj proizvod treba predati određenom centru
za prikupljanje, npr. na osnovi "jedan-za-jedan" kada kupujete sličan novi proizvod, ili ovlašćenom centru
za prikupljanje za reciklažu istrošene električne i elektronske opreme (EEE). Nepravilno rukovanje ovom
vrstom otpada može da ima moguće negativne posledice po životnu sredinu i ljudsko zdravlje usled
potencijalno opasnih materijala koji se uglavnom vezuju za EEE. U isto vreme, vaša saradnja na
ispravnom odlaganju ovog proizvoda će doprineti efikasnom korišćenju prirodnih resursa. Za više
informacija o tome gde možete da predate vašu staru opremu radi recikliranje, vas molimo, da
kontaktirate lokalne gradske vlasti, komunalne službe, odobreni plan reciklaže ili Gradsku čistoću. Za više
informacija o vraćanju i recikliranju WEEE proizvoda, posetite stranicu www.canon-europe.com/weee.
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Environmental Information
Reducing your environmental impact
Power Consumption and Operational Modes
The amount of electricity a device consumes depends on the way the device is used. This product is
designed and set in a way to allow you to reduce the power consumption. After the last print it switches
to Ready Mode. In this mode it can print again immediately if required. If the product is not used for a
time, the device switches to its Sleep Mode. The devices consume less power (Watt) in these modes.
Energy Star®
The Energy Star® programme is a voluntary scheme to promote the development and purchase of
energy efficient models, which help to minimise environmental impact.
Products which meet the stringent requirements of the Energy Star® programme for both environmental
benefits and the amount of energy consumption will carry the Energy Star® logo accordingly.
Paper types
This product can be used to print on both recycled and virgin paper (certified to an environmental
stewardship scheme), which complies with EN12281 or a similar quality standard. In addition it can
support printing on media down to a weight of 64g/m2, lighter paper means less resources used and a
lower environmental footprint for your printing needs.
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Main Components and Their Use
Main Components
Power Supply
180
Main Components
Front View
Rear View
Inside View
Operation Panel
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Front View
(1) document cover
Open to load an original on the platen glass.
(2) paper support
Open to load paper in the rear tray.
(3) paper guides
Align with both sides of the paper stack.
(4) rear tray
Load paper here. Two or more sheets of the same size and type of paper can be loaded at the same
time, and fed automatically one sheet at a time.
Loading Plain Paper / Photo Paper
Loading Envelopes
(5) paper output tray
Printed paper is ejected. Open before printing.
(6) output tray extension
Open to support ejected paper.
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(7) platen glass
Load an original here.
(8) operation panel
Use to change the settings of the machine or to operate it.
Operation Panel
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Rear View
(1) USB port
Plug in the USB cable to connect the machine with a computer.
Important
• Do not touch the metal casing.
• Do not plug in or unplug the USB cable while the machine is printing or scanning originals with the
computer.
(2) power cord connector
Plug in the supplied power cord.
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Inside View
(1) ink tank covers
Open to refill ink tanks.
(2) scanning unit / cover
Scans originals. Open to refill ink tanks or to remove jammed paper.
(3) ink tanks
The black ink tank is on the right, and the color ink tanks (cyan, magenta, and yellow) are on the left.
If any ink levels are low, refill the low tanks.
(4) cartridge holder
Install the cartridge here.
Note
• For details on refilling ink tanks, see Refilling Ink Tanks.
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Operation Panel
* All lamps on the operation panel are shown lit in the figure below for explanatory purposes.
(1) ON button
Turns the power on or off.
Turning the Machine On and Off
(2) ON lamp
Lights after flashing when the power is turned on.
Note
• You can check the status of the machine by the ON and Alarm lamps.
•
•
•
•
•
ON lamp is off: The power is off.
ON lamp lights: The machine is ready to print.
ON lamp flashes: The machine is getting ready to print, or printing is in progress.
Alarm lamp flashes: An error has occurred and the machine is not ready to print.
ON lamp flashes and Alarm lamp flashes alternately: An error that requires contacting the service
center may have occurred.
An Error Occurs
(3) Wi-Fi button
Hold down to automatically set up the wireless LAN connection.
(4) Wi-Fi lamp
Lights or flashes to indicate the wireless LAN status.
Lights:
Wireless LAN connection is enabled.
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Flashes:
Printing or scanning over wireless LAN. Also flashes while configuring the wireless LAN
connection.
(5) Alarm lamp
Lights or flashes when an error occurs. When performing machine maintenance or machine settings,
options can be selected according to the number of flashes.
(6) Ink lamp
Lights or flashes when black or color ink runs out.
(7) Stop button
Cancels operation when print, copy, or scan job is in progress.
Holding this button down lets you select maintenance options or machine settings.
(8) Black button*
Starts black & white copying. You can also press this button to finalize your selection for the setting
item.
(9) Color button*
Starts color copying. You can also press this button to finalize your selection for the setting item.
* In the software applications or manuals, the Color and Black buttons are collectively called the "Start" or
"OK" button.
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Power Supply
Confirming that the Power Is On
Turning the Machine On and Off
Notice for the Power Plug/Power Cord
Notice for Unplugging the Power Cord
188
Confirming that the Power Is On
The ON lamp is lit when the machine is turned on.
Note
• It may take a while for the machine to start printing immediately after you turn on the machine.
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Turning the Machine On and Off
Turning on the machine
1. Press the ON button to turn on the machine.
The ON lamp flashes and then remains lit.
Confirming that the Power Is On
Note
• It may take a while for the machine to start printing immediately after you turn on the machine.
• If the Alarm lamp lights up or flashes, see An Error Occurs.
• You can set the machine to automatically turn on when a print or scan operation is performed
from a computer connected by USB cable or wireless network. This feature is set to off by
default.
Managing the Printer Power (Windows)
Managing the Printer Power (Mac OS)
Turning off the machine
1. Press the ON button to turn off the machine.
When the ON lamp stops flashing, the machine is turned off.
Important
• When you unplug the power cord after turning off the machine, be sure to confirm that the ON
lamp is off.
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Note
• You can set the machine to automatically turn off when no operations are performed or no print
jobs are sent to the machine for a certain interval. This feature is set to on by default.
Managing the Printer Power (Windows)
Managing the Printer Power (Mac OS)
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Notice for the Power Plug/Power Cord
Unplug the power cord once a month to confirm that the power plug/power cord does not have anything
unusual described below.
•
•
•
•
•
The power plug/power cord is hot.
The power plug/power cord is rusty.
The power plug/power cord is bent.
The power plug/power cord is worn.
The power plug/power cord is split.
Caution
• If you find anything unusual with the power plug/power cord described above, unplug the power cord
and call for service. Using the machine with one of the unusual conditions above may cause a fire or an
electric shock.
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Notice for Unplugging the Power Cord
To unplug the power cord, follow the procedure below.
Important
• When you unplug the power cord, press the ON button, then confirm that the ON lamp is off.
Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print
head and print quality may be reduced.
1. Press the ON button to turn the machine off.
2. Confirm that the ON lamp is off.
3. Unplug the power cord.
The specification of the power cord differs depending on the country or region of use.
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Changing Settings
Changing Printer Settings from Your Computer (Windows)
Changing Printer Settings from Your Computer (Mac OS)
Changing Settings from Operation Panel
Initializing Machine Settings
Disabling Wireless LAN Function
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Changing Printer Settings from Your Computer (Windows)
Changing the Print Options
Registering a Frequently Used Printing Profile
Changing the remaining ink level notification setting
Managing the Printer Power
Reducing the Printer Noise
Changing the Printer Operation Mode
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Changing the Print Options
You can change the detailed printer driver settings for print data that is sent from an application software.
Specify this option if you encounter print failures such as part of an image data being cut off.
The procedure for changing the print options is as follows:
1. Open the printer driver setup window
2. Click Print Options... on the Page Setup tab
The Print Options dialog box opens.
Note
• When you use the XPS printer driver, the functions available to you are different.
3. Change the individual settings
If necessary, change the setting of each item, and then click OK.
The Page Setup tab is displayed again.
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Registering a Frequently Used Printing Profile
You can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab.
Unnecessary printing profiles can be deleted at any time.
The procedure for registering a printing profile is as follows:
Registering a Printing Profile
1. Open the printer driver setup window
2. Set the necessary items
From Commonly Used Settings on the Quick Setup tab, select the printing profile to be used and if
necessary, change the settings after Additional Features.
You can also register necessary items on the Main and Page Setup tabs.
3. Click Save...
The Save Commonly Used Settings dialog box opens.
4. Save the settings
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Enter a name in the Name field. If necessary, click Options..., set the items, and then click OK.
In the Save Commonly Used Settings dialog box, click OK to save the print settings and return to the
Quick Setup tab.
The name and icon are displayed in Commonly Used Settings.
Important
• To save the page size, orientation, and number of copies that was set in each sheet, click Options...,
and check each item.
Note
• When you re-install the printer driver or upgrade the printer driver version, the print settings that are
already registered will be deleted from Commonly Used Settings.
Registered print settings cannot be saved and preserved. If a profile is deleted, register the print
settings again.
Deleting Unnecessary Printing Profile
1. Select the printing profile to be deleted
Select the printing profile you want to delete from the Commonly Used Settings list on the Quick
Setup tab.
2. Delete the printing profile
Click Delete. When the confirmation message appears, click OK.
The selected printing profile is deleted from the Commonly Used Settings list.
Note
• Printing profiles that are registered in the initial settings cannot be deleted.
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Changing the remaining ink level notification setting
From the printer driver, you can switch the remaining ink level notification setting and reset the remaining ink
level count.
This section describes the procedure for changing the remaining ink level notification setting.
Remaining Ink Notification Settings
1. Open the printer driver setup window
2. Check that the printer is on, and on the Maintenance tab, click Remaining Ink
Notification Settings.
The Remaining Ink Notification Settings dialog box appears.
3. If necessary, set the following item:
Function for Notifying the Remaining Ink Level
Select the setting for the remaining ink level notification function.
Select Enable to display an error message when the remaining ink level runs low.
Select Disable to prevent the error message from being displayed.
Then click Set to apply the selected setting.
Important
• Before enabling Function for Notifying the Remaining Ink Level, replenish all inks to the
upper limit line and reset the remaining ink level count by running Resets the Remaining Ink
Level Count. However, if you reset the count by operating the operation panel of the printer,
the setting in the printer driver is unnecessary.
• If you disable Function for Notifying the Remaining Ink Level, you must visually check the
remaining ink level. Replenish the ink before the ink level falls below the lower limit line.
Resets the Remaining Ink Level Count
Click Reset to reset the remaining ink level count.
Important
• When you reset the remaining ink level count, you must replenish all inks to the upper limit
line.
4. Apply the settings
When the confirmation message appears click OK When you select Close, the screen returns to the
Maintenance tab.
From this point on, the setting is applied.
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Managing the Printer Power
This function allows you to manage the printer power from the printer driver.
The procedure for managing the printer power is as follows:
Power Off
The Power Off function turns off the printer. When you use this function, you will not be able to turn the
printer on from the printer driver.
1. Open the printer driver setup window
2. Execute power off
Click Power Off on the Maintenance tab. When the confirmation message appears, click OK.
The printer power switches off, and the Maintenance tab is displayed again.
Auto Power
Auto Power allows you to set Auto Power On and Auto Power Off.
The Auto Power On function automatically turns on the printer when data is received.
The Auto Power Off function automatically turns off the printer when there are no operations from the
printer driver or the printer for a specified period of time.
1. Open the printer driver setup window
2. Make sure that the printer is on and then click Auto Power on the Maintenance tab
The Auto Power Settings dialog box opens.
Note
• If the printer is off or if communication between the printer and the computer is disabled, an
error message may appear because the computer cannot collect the printer status.
If this happens, click OK to display the most recent settings specified on your computer.
3. If necessary, complete the following settings:
Auto Power On
Specifying Enable from the list will turn the printer on upon receipt of print data.
Auto Power Off
Specify the time from the list. When this time lapses without any operations from the printer driver
or the printer, the printer is turned off automatically.
4. Apply the settings
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Click OK. When the confirmation message appears, click OK.
The Maintenance tab is displayed again.
The setting is enabled after this. When you want to disable this function, select Disable from the list
according to the same procedure.
Note
• When the printer is turned off, the Canon IJ Status Monitor message varies depending on the Auto
Power On setting.
When the setting is Enable, "Printer is standing by" is displayed. When the setting is Disable,
"Printer is offline" is displayed.
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Reducing the Printer Noise
The silent function allows you to reduce the operating noise of this printer. Select when you wish to reduce
the operating noise of the printer at night, etc.
Using this function may lower the print speed.
The procedure for using the quiet mode is as follows:
Quiet Settings
1. Open the printer driver setup window
2. Click Quiet Settings on the Maintenance tab
The Quiet Settings dialog box opens.
Note
• If the printer is off or if communication between the printer and the computer is disabled, an
error message may appear because the computer cannot collect the printer status.
3. Set the quiet mode
If necessary, specify one of the following items:
Do not use quiet mode
Select this option when you wish to use the printer with volume of normal operating noise.
Always use quiet mode
Select this option when you wish to reduce the operating noise of the printer.
Use quiet mode during specified hours
Select this option when you wish to reduce the operating noise of the printer during a specified
period of time.
Set the Start time and the End time of the quiet mode you wish to be activated. If both are set to
the same time, the quiet mode will not function.
Important
• You can set the quiet mode from the operation panel of the printer, the printer driver, or
ScanGear (scanner driver).
No matter how you use to set the quiet mode, the mode is applied when you perform operations
from the operation panel of the printer or printing and scanning from the computer.
• If you specify a time for Use quiet mode during specified hours, quiet mode is not applied to
operations (copy, direct print, etc.) performed directly from the printer.
4. Apply the settings
Make sure that the printer is on and click OK.
Click OK when the confirmation message appears.
The settings are enabled hereafter.
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Note
• The effects of the quiet mode may be less depending on the print quality settings.
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Changing the Printer Operation Mode
If necessary, switch between various modes of printer operation.
The procedure for configuring Custom Settings is as follows:
Custom Settings
1. Open the printer driver setup window
2. Make sure that the printer is on, and then click Custom Settings on the Maintenance
tab
The Custom Settings dialog box opens.
Note
• If the printer is off or if communication between the printer and the computer is disabled, an
error message may appear because the computer cannot collect the printer status.
If this happens, click OK to display the most recent settings specified on your computer.
3. If necessary, complete the following settings:
Prevent paper abrasion
The printer can increase the gap between the print head and the paper during high-density
printing to prevent paper abrasion.
Check this check box to prevent paper abrasion.
Align heads manually
Usually, the Print Head Alignment function on the Maintenance tab is set to automatic head
alignment, but you can change it to manual head alignment.
If the printing results of automatic print head alignment are not satisfactory, perform manual head
alignment.
Check this check box to perform the manual head alignment. Uncheck this check box to perform
the automatic head alignment.
Rotate 90 degrees left when orientation is [Landscape]
On the Page Setup tab, you can change the rotation direction of the Landscape in the
Orientation.
To rotate the print data 90 degrees to the left during printing, select this item. To rotate the print
data 90 degrees to the right during printing, clear this item.
Important
• Do not change this setting while the print job is displayed in the print wait list. Otherwise,
characters may be omitted or the layout may become corrupt.
Ink Drying Wait Time
You can set the length of the printer rest time until printing of the next page begins. Moving the
slider to the right increases the pause time, and moving the slider to the left decreases the time.
If the paper gets stained because the next page is ejected before the ink on the printed page
204
dries, increase the ink drying wait time.
Reducing the ink drying wait time speeds up printing.
4. Apply the settings
Click OK and when the confirmation message appears, click OK.
The printer operates with the modified settings hereafter.
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Changing Settings from Operation Panel
Quiet setting
Turning on/off Machine Automatically
206
Quiet setting
Enable this function on the machine if you want to reduce the operating noise, such as when printing at
night.
Follow the procedure below to perform setting.
1. Make sure machine is turned on.
2. Press and hold Stop button and release it when Alarm lamp flashes 13 times.
3. Press Color button.
To disable the function, press the Black button.
Important
• Operating speed is reduced compared to when the quiet mode is not selected.
Note
• You can set the quiet mode from the operation panel of the machine or the machine driver. No
matter how you set the quiet mode, the mode is applied when you perform operations from the
operation panel of the machine or printing and scanning from the computer.
• For Windows, you can set the quiet mode from ScanGear (scanner driver).
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Turning on/off Machine Automatically
You can enable the machine to turn on/off automatically considering the environment.
Turning on Machine Automatically
Turning off Machine Automatically
Turning on Machine Automatically
You can enable the machine to turn on automatically when a scanning command from a computer or
printing data is sent to the machine.
1. Make sure machine is turned on.
2. Press and hold Stop button and release it when Alarm lamp flashes 18 times.
3. Press Color button.
To disable the function, press the Black button.
Note
• You can select whether you turn the machine on automatically from the operation panel of the
machine or the printer driver. No matter how you set the mode, the mode is applied when you
perform printing or scanning operations from the computer.
• For Windows, you can select whether you turn the machine on automatically from ScanGear
(scanner driver).
Turning off Machine Automatically
You can enable the machine to turn off automatically when no operation is made or no printing data is
sent to the machine for a specified period of time.
1. Make sure machine is turned on.
2. Press and hold Stop button and release it when Alarm lamp flashes 17 times.
3. Press Color button.
To disable the function, press the Black button.
Note
• You can select whether you turn off the machine automatically from the operation panel of the
machine or the printer driver. From the printer driver, you can specify the time before turning off
the machine.
• For Windows, you can select whether you turn off the machine automatically from ScanGear
(scanner driver). From ScanGear (scanner driver), you can specify the time before turning off
the machine.
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Initializing Machine Settings
You can initialize the machine settings.
Important
• For Windows:
When using the machine over wireless LAN, note that initialization erases all network settings on the
machine, and printing operation from a computer over network becomes impossible. To use the
machine over network, set it up using the Setup CD-ROM or follow the instructions on the Canon
website.
• For Mac OS, smartphone, or tablet:
When using the machine over wireless LAN, note that initialization erases all network settings on the
machine, and printing operation from a computer over network becomes impossible. To use the
machine over network, follow the instructions on the Canon website.
To initialize the machine settings, press and hold the Stop button and release it when the Alarm lamp
flashes 24 times.
All the machine settings are initialized. The administrator password specified by IJ Network Tool returns to
the default setting.
After initializing the machine, perform setup again as necessary.
Note
• You cannot set the following setting items back to the default:
• Current position of the print head
• CSR (Certificate Signing Request) for encryption method (SSL/TLS) setting
• Setting to enable/disable remaining ink level notification
• Remaining ink level count status
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Disabling Wireless LAN Function
Follow the procedure below to disable the wireless LAN.
1. Make sure machine is turned on.
2. Press and hold Wi-Fi button and release it when ON lamp flashes.
3. Press Black button twice and press Wi-Fi button.
When the ON lamp changed from flashing to lit and the Wi-Fi lamp goes off, the wireless LAN is
disabled.
Note
• When you enable the wireless LAN, press the Color button, Black button and then Wi-Fi button in
this order.
210
Network Connection
Network Connection Tips
211
Network Connection Tips
Default Network Settings
Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen
Another Printer Found with Same Name
Connecting to Another Computer via LAN/Changing from USB to LAN
Connection
Printing Network Settings
212
Default Network Settings
LAN Connection Defaults
Item
Default
Enable/disable Wireless LAN
Enable
SSID
BJNPSETUP
Communication mode
Infrastructure
Wireless LAN security
Disable
IPv4 IP address
Auto setup
IPv6 IP address
Auto setup
Set printer name
XXXXXX000000
Enable/disable IPv6
Enable
Enable/disable WSD (WSD settings)
Enable
Timeout setting (WSD settings)
1 minute
Enable/disable Bonjour (Bonjour settings) Enable
Service name (Bonjour settings)
Canon G3000 series
LPR protocol setting
Enable
("XXXXXX" represents last six digits of machine's MAC address.)
Access Point Mode Defaults
Item
Default
SSID (access point name) *1 XXXXXX-G3000series
Security setting
WPA2-PSK (AES)
Password *2
machine serial number
*1 "XXXXXX" represents last six digits of machine's MAC address.
*2 Default value depends on machine.
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Another Printer Found with Same Name
When the printer is found during setup, other printers with the same name may appear on the results
screen.
Select a printer with checking the printer settings against those on detection result screen.
• For Windows:
Check the printer's MAC address or serial to select the correct printer from the results.
• For Mac OS:
The printer names appear with the MAC address added at the end or as the printer name specified by
Bonjour.
Check identifiers such as the MAC address, the printer name specified by Bonjour, and the printer's
serial number to select the printer from among those that appear.
Note
• Serial number may not appear on result screen.
To check the printer's MAC address and the serial number, print out the network settings information using
the operation panel.
Printing Network Settings
214
Connecting to Another Computer via LAN/Changing from USB to
LAN Connection
For Windows:
For Mac OS:
For Windows:
To add a computer to connect to the machine on a LAN or to change from USB to LAN connection,
perform setup using the Setup CD-ROM or follow the instructions on the Canon website.
For Mac OS:
To connect an additional computer to the machine via LAN, or to change from USB to LAN connection,
follow the instructions on the Canon website.
215
Printing Network Settings
Use the operation panel to print the machine's current network settings.
Important
• The network settings printout contains important information about your network. Handle it with care.
1. Make sure machine is turned on.
2. Load two sheets of A4 or Letter-sized plain paper.
3. Press and hold Wi-Fi button and release it when ON lamp flashes.
4. Press Wi-Fi button again.
The machine starts printing network settings information.
The printed network settings information is as follows:
Item
Description
Setting
Product Information
Product information
–
Product Name
Product name
XXXXXXXX
ROM Version
ROM version
XXXXXXXX
Serial Number
Serial number
XXXXXXXX
Wireless LAN
Wireless LAN
Enable/Disable
MAC Address
MAC address
XX:XX:XX:XX:XX:XX
WPS PIN CODE
WPS PIN code
XXXXXXXX
Infrastructure
Infrastructure
Enable/Disable
Connection
Connection status
Active/Inactive
SSID
SSID
Wireless LAN SSID
Channel *1
Channel
XX (1 to 11)
Encryption
Encryption method
None/WEP/TKIP/AES
WEP Key Length
WEP key length (bits)
Inactive/128/64
Authentication
Authentication method
None/auto/open/shared/WPA-PSK/WPA2-PSK
Signal Strength
Signal strength
0 to 100 [%]
TCP/IPv4
TCP/IPv4
Enable
IP Address
IP address
XXX.XXX.XXX.XXX
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Subnet Mask
Subnet mask
XXX.XXX.XXX.XXX
Default Gateway
Default gateway
XXX.XXX.XXX.XXX
TCP/IPv6
TCP/IPv6
Enable/Disable
Link Local Address
Link local address
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Link Local Prefix Length
Link local prefix length
XXX
Stateless Address1 *2
Stateless address 1
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Stateless Prefix Length1 *2 Stateless prefix length1
XXX
Stateless Address2 *2
XXXX:XXXX:XXXX:XXXX
Stateless address 2
XXXX:XXXX:XXXX:XXXX
Stateless Prefix Length2 *2 Stateless prefix length 2
XXX
Stateless Address3 *2
XXXX:XXXX:XXXX:XXXX
Stateless address 3
XXXX:XXXX:XXXX:XXXX
Stateless Prefix Length3 *2 Stateless prefix length 3
XXX
Stateless Address4 *2
XXXX:XXXX:XXXX:XXXX
Stateless address 4
XXXX:XXXX:XXXX:XXXX
Stateless Prefix Length4 *2 Stateless prefix length 4
XXX
Default Gateway1 *2
XXXX:XXXX:XXXX:XXXX
Default gateway 1
XXXX:XXXX:XXXX:XXXX
Default Gateway2 *2
Default gateway 2
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Default Gateway3 *2
Default gateway 3
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Default Gateway4 *2
Default gateway 4
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
IPsec *3
IPsec setting
Active
Security Protocol *3
Security method
ESP/ESP & AH/AH
Access Point Mode
Access point mode
Enable/Disable
Connection
Connection status
Active/Inactive
SSID
SSID
Access Point Mode SSID
Password
Password
Password of the access point mode (8 to 10 alphanumeric characters)
217
Channel
Channel
3
Encryption
Encryption method
AES
Authentication
Authentication method
WPA2-PSK
TCP/IPv4
TCP/IPv4
Enable
IP Address
IP address
XXX.XXX.XXX.XXX
Subnet Mask
Subnet mask
XXX.XXX.XXX.XXX
Default Gateway
Default gateway
XXX.XXX.XXX.XXX
TCP/IPv6
TCP/IPv6
Enable/Disable
Link Local Address
Link local address
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Link Local Prefix Length
Link local prefix length
XXX
IPsec *3
IPsec setting
Active
Security Protocol *3
Security method
–
Other Settings
Other settings
–
Printer Name
Printer name
Printer name (Up to 15 alphanumeric characters)
WSD Printing
WSD printing setting
Enable/Disable
WSD Timeout
Timeout
1/5/10/15/20 [min]
LPD Printing
LPD printing setting
Enable/Disable
Bonjour
Bonjour setting
Enable/Disable
Bonjour Service Name
Bonjour service name
Bonjour service name (Up to 52 alphanumeric
characters)
DNS Server
Obtain DNS server address automatically
Auto/Manual
Primary Server
Primary server address
XXX.XXX.XXX.XXX
Secondary Server
Secondary server address
XXX.XXX.XXX.XXX
Proxy Server
Proxy server setting
Enable/Disable
Proxy Address
Proxy address
XXXXXXXXXXXXXXXXXXXX
Proxy Port
Proxy port specification
1 to 65535
("XX" represents alphanumeric characters.)
*1 Channel may range from 1 to 11 depending on country or region of purchase.
218
*2 Network status is only printed when IPv6 is enabled.
*3 Network status is only printed when IPv6 and IPsec settings are enabled.
219
Network Communication (Windows)
Checking and Changing Network Settings
IJ Network Tool (Network Connection)
IJ Network Tool (Other Screens)
Network Communication Tips
220
Checking and Changing Network Settings
IJ Network Tool
Changing Settings in Wireless LAN Sheet
Changing WEP Detailed Settings
Changing WPA/WPA2 Detailed Settings
Changing Settings in Wired LAN Sheet
Changing Settings in Admin Password Sheet
Monitoring Wireless Network Status
Changing Settings in Direct Connection
Initializing Network Settings
Viewing Modified Settings
221
IJ Network Tool
IJ Network Tool is a utility that enables you to display and modify the machine network settings. It is installed
when the machine is set up.
Important
• To use the machine over LAN, make sure you have the equipment necessary for the connection type,
such as a wireless router or a LAN cable.
• Do not start up IJ Network Tool while printing.
• Do not print when IJ Network Tool is running.
• If the firewall function of your security software is turned on, a message may appear warning that
Canon software is attempting to access the network. If the warning message appears, set the security
software to always allow access.
• IJ Network Tool has been verified to work on Windows XP, however, it does not support Fast User
Switching. We recommend you exit IJ Network Tool before switching users.
Starting up IJ Network Tool
1. Start up IJ Network Tool as shown below.
• In Windows 8.1 or Windows 8, select IJ Network Tool on the Start screen to start IJ Network
Tool. If IJ Network Tool is not displayed on the Start screen, select the Search charm and
search for "IJ Network Tool".
• In Windows 7, Windows Vista, or Windows XP, click Start and select All programs, Canon
Utilities, IJ Network Tool, and then IJ Network Tool.
Depending on the printer you are using, an administrator password is already specified for the printer at
the time of purchase. When you change the network settings, authentication by the administrator
password is required.
For details:
Administrator Password
For improving security, we recommend you change the administrator password.
Changing Settings in Admin Password Sheet
222
Changing Settings in Wireless LAN Sheet
To change the wireless network settings of the printer, connect the printer and the computer with a USB
cable temporarily. If you modify the wireless network settings of the computer over wireless connection
without USB connection, your computer may not be able to communicate with the machine after modifying
the settings.
Note
• This function is not available depending on the printer you are using.
• Enable the wireless LAN setting of the printer to change the settings in the Wireless LAN sheet.
1. Start up IJ Network Tool.
2. Select printer in Printers:.
When the printer is connected to the computer with a USB cable temporarily, select the printer with
"USBnnn" (where "n" is a number) appearing in the Port Name column.
3. Select Configuration... on Settings menu.
4. Click Wireless LAN tab.
The Wireless LAN sheet is displayed.
For more on the Wireless LAN sheet, see Wireless LAN Sheet.
5. Change or check settings.
SSID:
Enter the same value that was set for the target wireless router.
When the printer is connected with USB, the Search screen appears by clicking Search.... Set the
SSID of the wireless router by selecting the one of the detected wireless routers.
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Search Screen
Note
• Enter the same SSID that the wireless router is configured to use. The SSID is case-sensitive.
Encryption Method:
Select the encryption method used over the wireless LAN.
You can change WEP settings with selecting Use WEP and clicking Configuration....
Changing WEP Detailed Settings
You can change WPA/WPA2 settings with selecting Use WPA/WPA2 and clicking Configuration....
Changing WPA/WPA2 Detailed Settings
Important
• If all encryption types of the wireless router, printer, or computer do not match, the printer cannot
communicate with the computer. If the printer cannot communicate with the computer after the
encryption type of the printer was switched, make sure encryption types for the computer and the
wireless router match that set to the printer.
• If you connect to a network that is not protected with security measures, there is a risk of disclosing
data such as your personal information to a third party.
TCP/IP Setup:
Sets the IP address of the printer to be used over the LAN. Specify a value appropriate for your
network environment.
6. Click OK.
After changing configuration, a screen is displayed asking you for confirmation before the settings are
sent to the printer. If you click Yes, the settings are sent to the printer and the Transmitted Settings
screen is displayed.
Note
• Changing the network settings with the USB cable temporarily may switch the default printer. In
this case, reset Set as Default Printer.
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Changing WEP Detailed Settings
Note
• This function is not available depending on the printer you are using.
To change the wireless network settings of the printer, connect the printer and the computer with a USB
cable temporarily. If you modify the wireless network settings of the computer over wireless connection
without USB connection, your computer may not be able to communicate with the machine after modifying
the settings.
1. Start up IJ Network Tool.
2. Select printer in Printers:.
When the printer is connected to the computer with a USB cable temporarily, select the printer with
"USBnnn" (where "n" is a number) appearing in the Port Name column.
3. Select Configuration... on Settings menu.
4. Click Wireless LAN tab.
5. Select Use WEP in Encryption Method: and click Configuration....
The WEP Details screen is displayed.
6. Change or check settings.
When changing the password (WEP key), the same change must be made to the password (WEP key)
of the wireless router.
1. WEP Key:
Enter the same key as the one set to the wireless router.
The number of characters and character type that can be entered differ depending on the
combination of the key length and key format.
Key Length
64bit
128bit
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Key Format ASCII
5 characters 13 characters
Hexadecimal (Hex) 10 digits
26 digits
2. Key Length:
Select either 64bit or 128bit.
3. Key Format:
Select either ASCII or Hex.
4. Key ID:
Select the Key ID (index) set to the wireless router.
5. Authentication:
Select the authentication method to authenticate the printer's access to the wireless router.
Normally, select Auto. If you want to specify the method manually, select Open System or
Shared Key according to the setting of the wireless router.
7. Click OK.
Important
• If the printer cannot communicate with the computer after the encryption type of the printer was
switched, make sure encryption types for the computer and the wireless router match that set to
the printer.
Note
• Changing the network settings with the USB cable temporarily may switch the default printer. In
this case, reset Set as Default Printer.
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Changing WPA/WPA2 Detailed Settings
Note
• This function is not available depending on the printer you are using.
To change the wireless network settings of the printer, connect the printer and the computer with a USB
cable temporarily. If you modify the wireless network settings of the computer over wireless connection
without USB connection, your computer may not be able to communicate with the machine after modifying
the settings.
The example screenshots in this section refer to the WPA detailed settings.
1. Start up IJ Network Tool.
2. Select printer in Printers:.
When the printer is connected to the computer with a USB cable temporarily, select the printer with
"USBnnn" (where "n" is a number) appearing in the Port Name column.
3. Select Configuration... on Settings menu.
4. Click Wireless LAN tab.
5. Select Use WPA/WPA2 in Encryption Method: and click Configuration....
The WPA/WPA2 Details screen is displayed.
If encryption is not set to the printer, the Authentication Type Confirmation screen is displayed. Go to
step 7.
6. Click Change Settings....
7. Check client authentication type and click Next>.
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8. Enter passphrase and click Next>.
Enter the passphrase set to the wireless router. The passphrase should be a string of 8 to 63
alphanumeric characters or a 64-digit hexadecimal value.
If you do not know the wireless router passphrase, refer to the instruction manual provided with the
wireless router or contact its manufacturer.
The dynamic encryption method is selected from either TKIP (basic encryption) or AES (secure
encryption) automatically.
Important
• If Auto is not displayed on Dynamic Encryption Type:, select either TKIP(Basic Encryption) or
AES(Secure Encryption).
9. Click Finish.
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Important
• If the printer cannot communicate with the computer after the encryption type of the printer was
switched, make sure encryption types for the computer and the wireless router match that set to
the printer.
Note
• Changing the network settings with the USB cable temporarily may switch the default printer. In
this case, reset Set as Default Printer.
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Changing Settings in Wired LAN Sheet
Note
• This function is not available depending on the printer you are using.
• Enable the wired LAN setting of the printer to change the settings in the Wired LAN sheet.
1. Start up IJ Network Tool.
2. Select printer in Printers:.
3. Select Configuration... on Settings menu.
4. Click Wired LAN tab.
The Wired LAN sheet is displayed.
For more on the Wired LAN sheet, see Wired LAN Sheet.
5. Change or check settings.
Set the IP address of the printer to be used over the LAN. Specify a value appropriate for your network
environment.
6. Click OK.
After changing configuration, a screen is displayed asking you for confirmation before the settings are
sent to the printer. If you click Yes, the settings are sent to the printer and the Transmitted Settings
screen is displayed.
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Changing Settings in Admin Password Sheet
Note
• You cannot change the settings when using the direct connection (access point mode).
1. Start up IJ Network Tool.
2. Select printer in Printers:.
3. Select Configuration... on Settings menu.
4. Click Admin Password tab.
The Admin Password sheet is displayed.
For more on the Admin Password sheet, see Admin Password Sheet.
5. Change or check settings.
To use an administrator password, select the Use admin password check box and enter a password.
Important
• The password should consist of 4 to 32 alphanumeric characters. The password is case-sensitive.
Do not forget the password you set.
If you forget the administrator password you specified, initialize the printer to return the password
to the default setting.
6. Click OK.
A screen is displayed asking you for confirmation before the settings are sent to the printer. If you click
Yes, the settings are sent to the printer and the Transmitted Settings screen is displayed.
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Monitoring Wireless Network Status
Note
• This function is not available depending on the printer you are using.
• When using the machine over the wired LAN, you cannot monitor network status.
1. Start up IJ Network Tool.
2. Select printer in Printers:.
3. Select Status on View menu.
The Status screen is displayed and you can check the printer status and connection performance.
1. Signal Strength:
Indicates the strength of the signal received by the printer, ranging from 0% to 100%.
2. Link Quality:
Indicates the signal quality excluding the noise while communicating, ranging from 0% to 100%.
Important
• If the indicated value is low, move your printer closer to the wireless network device.
4. If you measure connection performance in detail, click Advanced Measurement....
The Connection Performance Measurement screen is displayed.
5. Click Next>.
The measurement starts and the status displays. Measurement takes a few minutes.
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6. Check status.
When the measurement is complete, the status is displayed.
When
is displayed in Connection performance between the printer and the wireless router:, the
printer can communicate with the wireless router. Otherwise, refer to displayed comments and the
following to improve the status of communication link, and click Remeasurement.
• Check that the printer and the wireless router are located within the wireless connectivity range
with no obstacles between them.
• Check if the distance between the printer and the wireless router is not too far.
If they are too far, move them closer together (within 164 ft. / 50 m).
• Check that there is no barrier or obstacle between the printer and the wireless router.
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In general, connection performance decreases for communications through walls or between
different floors. Adjust the locations to avoid such situations.
• Check that there are no sources of radio interference near the printer and the wireless router.
The wireless connection may use the same frequency band as microwave ovens and other
sources of radio interference. Try to keep the printer and the wireless router away from such
sources.
• Check if the radio channel of the wireless router is close to that of other wireless routers nearby.
If the radio channel of the wireless router is close to that of other wireless routers nearby, the
connection performance may become unstable. Be sure to use a radio channel that does not
interfere with other wireless routers.
• Check that the printer and the wireless router face each other.
Connection performance may depend on the orientations of the wireless devices. Replace the
wireless router and the printer in another direction to achieve the best performance.
• Check whether other computers are not accessing the printer.
If
appears in the result of the measurement, check whether other computers are not accessing
the printer.
If
still appears even if you have tried the above, finish the measurement and restart the IJ Network
Tool to start over the measurement.
7. Click Finish.
Note
• If any messages appear on Overall Network Performance:, move the machine and wireless
router as instructed on the screen to improve the performance.
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Changing Settings in Direct Connection
Note
• This function is not available depending on the printer you are using.
• Depending on the printer you are using, "Direct connection" may be referred to as "Access point mode"
in the manuals.
• You can use this function only when you are using a computer compatible with the wireless LAN.
1. Start up IJ Network Tool.
2. Select Set up printer's direct connection... on Settings menu.
The Direct Connection Setup of the Printer screen is displayed.
3. Check displayed message and click Next>.
4. If User Account Control screen is displayed, click Yes.
The Select Printer screen is displayed.
Note
• If only one printer is available for changing the settings, the Direct Connection Setup of the
Printer screen is displayed. In this case, go to step 6.
5. Select printer from the Select Printer screen and click OK.
The specified SSID (access point name), encryption method, and password are displayed on the Select
Printer screen.
6. Change encryption method or password as necessary.
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Important
• You cannot change the encryption method or password depending on the printer you are using.
• If you cannot change the settings from the screen above, you can update the SSID (access point
name) and password at the same time using the operation panel (You cannot change the
encryption method.).
For details, search for "UG500"/"UG501" on your printer's Online Manual and see the instructions
shown.
7. Click Settings.
The setting information is sent to the printer.
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Initializing Network Settings
Important
• Note that initialization erases all network settings on the machine, and printing or scanning operation
from a computer over network becomes impossible. To use the machine over network, use the Setup
CD-ROM or follow the instructions on the Canon website to perform setup.
1. Start up IJ Network Tool.
2. Select printer in Printers:.
3. Select Maintenance... on Settings menu.
The Maintenance screen is displayed.
4. Click Initialize.
5. When confirmation screen is displayed, click Yes.
The network settings of the printer are initialized.
Do not turn off the printer during initialization.
Click OK when initialization is complete.
Performing initialization when connected over wireless LAN will break the connection, so use the Setup
CD-ROM or follow the instructions on the Canon website to perform setup.
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Note
• You can change the network settings of the printer using IJ Network Tool with USB connection after
initializing the LAN settings. To change the network settings using Canon IJ Network Tool, enable
wireless LAN in advance.
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Viewing Modified Settings
The Confirmation screen is displayed after you modified the printer settings on the Configuration screen.
When you click Yes on the Confirmation screen, the following screen is displayed for checking the modified
settings.
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IJ Network Tool (Network Connection)
Canon IJ Network Tool Screen
Configuration Screen
Wireless LAN Sheet
Search Screen
WEP Details Screen
WPA/WPA2 Details Screen
Authentication Type Confirmation Screen
PSK:Passphrase and Dynamic Encryption Setup Screen
Setup Information Confirmation Screen
Wired LAN Sheet
Admin Password Sheet
Network Information Screen
Access Control Sheet
Edit Accessible MAC Address Screen/Add Accessible MAC Address Screen
Edit Accessible IP Address Screen/Add Accessible IP Address Screen
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Canon IJ Network Tool Screen
This section describes the items and menus displayed on the Canon IJ Network Tool screen.
Items on Canon IJ Network Tool Screen
Canon IJ Network Tool Menus
Items on Canon IJ Network Tool Screen
The following item is displayed on the Canon IJ Network Tool screen.
1. Printers:
The printer name, status, printer model name, and port name are displayed.
A check mark next to the printer in the Name list indicates it is set as the default printer.
Configuration changes are applied to the selected printer.
2. Update
Performs printer detection again. Click this button if the target printer is not displayed.
Important
• To change the printer's network settings using IJ Network Tool, it must be connected via a LAN.
• If No Driver is displayed for the name, associate the port with the printer.
When Printer Driver Is Not Associated with Port
• If Not Found is displayed for the status, check the followings:
• The wireless router is turned on.
• When using wired LAN, the LAN cable is connected properly.
• If the printer on a network is not detected, make sure the printer is turned on and click Update.
It may take several minutes to detect printers. If the printer is not yet detected, connect the
machine and the computer with a USB cable and click Update.
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• If the printer is being used from another computer, a screen is displayed informing you of this
condition.
Note
• This item has the same function as Refresh in the View menu.
3. Configuration...
Click to configure settings of the selected printer.
Configuration Screen
Note
• You cannot configure a printer that has the status Not Found.
• This item has the same function as Configuration... in the Settings menu.
Canon IJ Network Tool Menus
The following menu is displayed from the Canon IJ Network Tool screen.
1. File menu
Exit
Exits IJ Network Tool.
2. View menu
Status
Displays the Status screen to check the printer connection status and wireless communication
status.
In the direct connection (access point mode), this item is grayed out and you cannot check the
printer connection status.
Status Screen
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Refresh
Updates and displays the contents of Printers: on the Canon IJ Network Tool screen to the
latest information.
Important
• To change the printer's network settings using IJ Network Tool, it must be connected via a LAN.
• If No Driver is displayed for the name, associate the port with the printer.
When Printer Driver Is Not Associated with Port
• If Not Found is displayed for the status, check the followings:
• The wireless router is turned on.
• When using wired LAN, the LAN cable is connected properly.
• If the printer on a network is not detected, make sure the printer is turned on and select Refresh.
It may take several minutes to detect printers. If the printer is not yet detected, connect the
machine and the computer with a USB cable and select Refresh.
• If the printer is being used from another computer, a screen is displayed informing you of this
condition.
Note
• This item has the same function as Update in the Canon IJ Network Tool screen.
Network Information
Displays the Network Information screen to check the network settings of the printer and the
computer.
Network Information Screen
Display Warning Automatically
Enables or disables automatic display of the instruction screen.
When this menu is selected, the instruction screen is displayed if one or more ports are
unavailable for printing.
3. Settings menu
Configuration...
Displays the Configuration screen to configure settings of the selected printer.
Configuration Screen
Note
• This item has the same function as Configuration... in the Canon IJ Network Tool screen.
Enable switch printer function when printer is used
When you cannot use your printer, you can use the same one on the network instead. When you
enable this function and you cannot use your printer, the screen to make sure whether you start
searching the same printer as yours is displayed. Follow the message on the screen.
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Note
• When this function is enabled, a check mark appears on the menu.
Switch printer now
You can use the same printer on the network immediately. Clicking this item starts searching for
the same one on the network and the result is listed on the Select Printer screen. Select the
printer to use from the list.
Associate Port...
Displays the Associate Port screen and you can associate a port with the printer.
Associate Port Screen
This menu is available when No Driver is displayed for the selected printer. Associating a port
with the printer enables you to use it.
Maintenance...
Displays the Maintenance screen to return the network settings of the printer to factory default
and to mount the card slot as the network drive.
Maintenance Screen
Set up printer's direct connection...
You can change or check the direct connection (access point mode) settings.
Changing Settings in Direct Connection
4. Help menu
Instructions
Displays this guide.
About
Displays the version of IJ Network Tool.
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Configuration Screen
You can change the configuration of the printer selected on the Canon IJ Network Tool screen.
Click the tab to select the sheet to change the settings.
The following screen is the example to change the setting on the Wireless LAN sheet.
Note
• This function is not available depending on the printer you are using.
For more on each sheet, see the following.
Wireless LAN Sheet
Wired LAN Sheet
Admin Password Sheet
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Wireless LAN Sheet
Note
• This function is not available depending on the printer you are using.
Allows you to set the printer with wireless LAN connection.
To display the Wireless LAN sheet, click the Wireless LAN tab on the Configuration screen.
1. Network Type:
Displays the wireless LAN mode currently selected.
Infrastructure
Connects the printer to the wireless LAN with a wireless router.
Direct Connection
Connects external wireless communication devices (e.g. computers, smartphones, or tablets) to the
printer using it as an access point (wireless router).
Note
• When Direct Connection is displayed on Network Type:, you cannot change the settings on the
Wireless LAN sheet or the Admin Password sheet.
• You can change or check the settings from Set up printer's direct connection... on the Settings
menu when you use the printer with the direct connection (access point mode).
Changing Settings in Direct Connection
2. SSID:
The network name (SSID) of the wireless LAN currently used is displayed.
Note
• Enter the same SSID that the wireless router is configured to use. The SSID is case-sensitive.
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In the direct connection (access point mode), the access point name (SSID) of the printer is displayed.
As the initial settings, the unique value is displayed.
3. Search...
The Search screen is displayed to select a wireless router to connect to.
Search Screen
Note
• When IJ Network Tool runs over a LAN, the button is grayed out and cannot be selected. Connect
the printer and the computer with a USB cable temporarily to change the settings.
4. Encryption Method:
Select the encryption method used over the wireless LAN.
Do not use
Select to disable encryption.
Use WEP
Transmission is encrypted using a WEP key you specified.
If a WEP key has not been set, the WEP Details screen is displayed automatically. To change WEP
settings set before, click Configuration... to display the screen.
Changing WEP Detailed Settings
Use WPA/WPA2
Transmission is encrypted using a WPA/WPA2 key you specified.
The security has been strengthened more than WEP.
If a WPA/WPA2 key has not been set, the Authentication Type Confirmation screen is displayed
automatically. To change WPA/WPA2 settings set before, click Configuration... to display the WPA/
WPA2 Details screen.
Changing WPA/WPA2 Detailed Settings
5. Configuration...
The detailed settings screen is displayed. The WEP or the WPA/WPA2 key selected in Encryption
Method: can be checked and changed.
For more on WEP setting:
Changing WEP Detailed Settings
For more on WPA/WPA2 setting:
Changing WPA/WPA2 Detailed Settings
6. TCP/IP Setup:
Sets the IP address of the printer to be used over the LAN. Specify a value appropriate for your network
environment.
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Get IP address automatically
Select this option to use an IP address automatically assigned by a DHCP server. DHCP server
functionality must be enabled on your wireless router.
Use next IP address
Select this option if no DHCP server functionality is available in your setup where you use the
printer, or you want to use a particular IP address or a fixed IP address.
248
Search Screen
Note
• This function is not available depending on the printer you are using.
The wireless routers detected are listed.
1. Detected Wireless Routers:
The signal strength from the wireless router, encryption type, name of wireless router, and the radio
channel can be checked.
Important
• If you connect to a network that is not protected with security measures, there is a risk of
disclosing data such as your personal information to a third party.
Note
• Signal strength is displayed as follows.
: Good
: Fair
: Poor
• Type of encryption is displayed as follows.
Blank: No encryption
WEP: WEP is set
WPA/WPA2: WPA/WPA2 is set
2. Update
Click to update the list of wireless routers when your target wireless router is not detected.
If the target wireless router is set to the stealth mode, click Cancel to return to the previous screen and
enter the wireless router's SSID in SSID: on the Wireless LAN sheet.
Wireless LAN Sheet
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Note
• When detecting your target wireless router, make sure the wireless router is turned on.
3. Set
Click to set the wireless router's SSID in SSID: on the Wireless LAN sheet.
Note
• The WPA/WPA2 Details screen or the WEP Details screen appears if the selected wireless
router is encrypted. In this case, configure the details to use the same encryption settings set to
the wireless router.
• Wireless routers that cannot be used by this machine (including those configured to use different
encryption methods) are displayed grayed out and cannot be configured.
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WEP Details Screen
Note
• This function is not available depending on the printer you are using.
Specifies the printer WEP settings.
Note
• When changing the password (WEP key) of the printer, the same change must be made to the
password (WEP key) of the wireless router.
1. WEP Key:
Enter the same key as the one set to the wireless router.
The number of characters and character type that can be entered differ depending on the combination of
the key length and key format.
Key Length
64bit
Key Format ASCII
128bit
5 characters 13 characters
Hexadecimal (Hex) 10 digits
26 digits
2. Key Length:
Select either 64bit or 128bit.
3. Key Format:
Select either ASCII or Hex.
4. Key ID:
Select the Key ID (index) set to the wireless router.
5. Authentication:
Select the authentication method to authenticate the printer's access to the wireless router.
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Select Auto or Open System or Shared Key.
252
WPA/WPA2 Details Screen
Note
• This function is not available depending on the printer you are using.
Specify the printer WPA/WPA2 settings.
The value displayed on the screen differs depending on the present settings.
1. Authentication Type:
Displays the type of authentication used for client authentication. This machine supports the PSK
authentication method.
2. Dynamic Encryption Type:
Displays the dynamic encryption method.
3. Change Settings...
Displays the Authentication Type Confirmation screen.
Authentication Type Confirmation Screen
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Authentication Type Confirmation Screen
Note
• This function is not available depending on the printer you are using.
Type of authentication used for client authentication is displayed.
1. Authentication Type
Type of authentication used for client authentication is displayed.
PSK
This machine supports the PSK authentication method.
This authentication type PSK uses a passphrase.
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PSK:Passphrase and Dynamic Encryption Setup Screen
Note
• This function is not available depending on the printer you are using.
Enter the passphrase and select the dynamic encryption method.
1. Passphrase:
Enter the passphrase set to the wireless router. The passphrase should be a string of 8 to 63
alphanumeric characters or a 64-digit hexadecimal value.
If you do not know the wireless router passphrase, refer to the instruction manual provided with the
wireless router or contact its manufacturer.
2. Dynamic Encryption Type
The dynamic encryption method is selected from either TKIP (basic encryption) or AES (secure
encryption) automatically.
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Setup Information Confirmation Screen
Note
• This function is not available depending on the printer you are using.
Displays the settings used for client authentication.
Check the settings and click Finish.
256
Wired LAN Sheet
Note
• This function is not available depending on the printer you are using.
Allows you to set the printer with wired LAN connection.
To display the Wired LAN sheet, click the Wired LAN tab on the Configuration screen.
1. TCP/IP Setup:
Sets the IP address of the printer to be used over the LAN. Specify a value appropriate for your network
environment.
Get IP address automatically
Select this option to use an IP address automatically assigned by a DHCP server. DHCP server
functionality must be enabled on your router.
Use next IP address
Select this option if no DHCP server functionality is available in your setup where you use the
printer, or you want to use a particular IP address or a fixed IP address.
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Admin Password Sheet
Sets a password for the printer to allow specific people to perform setup and configurations operation.
To display the Admin Password sheet, click the Admin Password tab on the Configuration screen.
1. Use admin password
Sets an administrator password with privileges to set up and change detailed options. To use this
feature, select this check box and enter a password.
2. Password:
Enter the password to set.
3. Password Confirmation:
Enter the password again for confirmation.
Important
• If you forget the administrator password you specified, initialize the printer to return the password to the
default setting.
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Network Information Screen
Displays the network information that is set for the printers and the computers.
To display the Network Information screen, select Network Information from the View menu.
1. OK
Returns to the Canon IJ Network Tool screen.
2. Copy All Information
All network information displayed is copied to the clipboard.
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Access Control Sheet
Note
• This function is not available depending on the printer you are using.
You can register the MAC addresses or the IP addresses of computers or network devices to allow access.
To display the Access Control sheet, click the Access Control tab on the Configuration screen.
1. Printer Access Control Type:
Select the type of access control with which to limit access of computers or network devices to the
printer over a network.
The setting items may differ depending on the choice of access control methods.
When Selecting MAC address
When Selecting IP address
When Selecting MAC address
The accessible computers or network devices are specified by their MAC addresses. Computers or
network devices whose MAC addresses appear on the list are allowed access.
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1. Enable printer access control(MAC address)
Select to enable access control to the printer by MAC address.
Note
• The two types of access control (i.e., by MAC address and by IP address) can be enabled at
the same time.
An access control type is enabled as long as the Enable printer access control check box is
selected, regardless of the type currently displayed by selecting in Printer Access Control
Type:.
• When both access control types are enabled at the same time, a computer or a network device
whose address is registered to either list will be allowed access to the printer.
2. Accessible MAC Addresses:
Shows the registered MAC addresses and any comments.
3. Edit...
The Edit Accessible MAC Address screen is displayed to edit the settings selected in Accessible
MAC Addresses:.
Edit Accessible MAC Address Screen/Add Accessible MAC Address Screen
4. Add...
The Add Accessible MAC Address screen is displayed to register the MAC address of a computer or
a network device from which to access the printer over the network.
Important
• Add the MAC address of all computers or network devices within the network from which to
access the printer. The printer cannot be accessed from a computer or a network device that is
not on the list.
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5. Delete
Deletes the selected MAC address from the list.
When Selecting IP address
The accessible computers or network devices are specified by their IP addresses. Computers or network
devices whose IP addresses appear on the list are allowed access.
1. Enable printer access control(IP address)
Select to enable access control to the printer by IP address.
Note
• The two types of access control (i.e., by MAC address and by IP address) can be enabled at
the same time.
An access control type is enabled as long as the Enable printer access control check box is
selected, regardless of the type currently displayed by selecting in Printer Access Control
Type:.
• When both access control types are enabled at the same time, a computer or a network device
whose address is registered to either list will be allowed access to the printer.
2. Accessible IP Addresses:
Shows the registered IP addresses and any comments.
3. Edit...
The Edit Accessible IP Address screen is displayed to edit the settings selected in Accessible IP
Addresses:.
Edit Accessible IP Address Screen/Add Accessible IP Address Screen
4. Add...
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The Add Accessible IP Address screen is displayed to register the IP address of a computer or a
network device from which to access the printer over the network.
Important
• Add the IP address of all computers or network devices within the network from which to access
the printer. The printer cannot be accessed from a computer or a network device that is not on
the list.
• Up to 16 IP addresses can be registered. IP addresses specified by Range Specification are
counted as one address. Use Range Specification when you intend to register 17 or more IP
addresses.
5. Delete
Deletes the selected IP address from the list.
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Edit Accessible MAC Address Screen/Add Accessible MAC
Address Screen
Note
• This function is not available depending on the printer you are using.
The example screenshots in this section refer to the Add Accessible MAC Address Screen.
1. MAC Address:
Enter the MAC address of a computer or a network device to allow access.
2. Comment:
Optionally enter any information to identify the device, such as the name of the computer.
Important
• Comments will be displayed only on the computer used to enter them.
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Edit Accessible IP Address Screen/Add Accessible IP Address
Screen
Note
• This function is not available depending on the printer you are using.
The example screenshots in this section refer to the Add Accessible IP Address Screen.
1. Specification Method:
Select either Single Address Specification or Range Specification to add the IP address(es).
Single Address Specification
Specify each IP address separately.
Range Specification
Specify a range of successive IP addresses.
2. IP Address:
Enter the IP address of a computer or a network device to allow access when you selected Single
Address Specification in Specification Method:.
An IP address is expressed as four values ranging from 0 to 255.
Start IP Address:
Enter the first IP address in the range of addresses of the computers or network devices to allow
access when you selected Range Specification in Specification Method:.
An IP address is expressed as four values ranging from 0 to 255.
End IP Address:
Enter the last IP address in the range of addresses of the computers or network devices to allow
access when you selected Range Specification in Specification Method:.
An IP address is expressed as four values ranging from 0 to 255.
Note
• The Start IP Address: must be a smaller value than the End IP Address:.
3. Comment:
Optionally enter any information to identify the device, such as the name of the computer.
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Important
• Comments will be displayed only on the computer used to enter them.
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IJ Network Tool (Other Screens)
Canon IJ Network Tool Screen
Status Screen
Connection Performance Measurement Screen
Maintenance Screen
Network Setup of the Card Slot Screen
Associate Port Screen
Network Information Screen
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Canon IJ Network Tool Screen
This section describes the items and menus displayed on the Canon IJ Network Tool screen.
Items on Canon IJ Network Tool Screen
Canon IJ Network Tool Menus
Items on Canon IJ Network Tool Screen
The following item is displayed on the Canon IJ Network Tool screen.
1. Printers:
The printer name, status, printer model name, and port name are displayed.
A check mark next to the printer in the Name list indicates it is set as the default printer.
Configuration changes are applied to the selected printer.
2. Update
Performs printer detection again. Click this button if the target printer is not displayed.
Important
• To change the printer's network settings using IJ Network Tool, it must be connected via a LAN.
• If No Driver is displayed for the name, associate the port with the printer.
When Printer Driver Is Not Associated with Port
• If Not Found is displayed for the status, check the followings:
• The wireless router is turned on.
• When using wired LAN, the LAN cable is connected properly.
• If the printer on a network is not detected, make sure the printer is turned on and click Update.
It may take several minutes to detect printers. If the printer is not yet detected, connect the
machine and the computer with a USB cable and click Update.
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• If the printer is being used from another computer, a screen is displayed informing you of this
condition.
Note
• This item has the same function as Refresh in the View menu.
3. Configuration...
Click to configure settings of the selected printer.
Configuration Screen
Note
• You cannot configure a printer that has the status Not Found.
• This item has the same function as Configuration... in the Settings menu.
Canon IJ Network Tool Menus
The following menu is displayed from the Canon IJ Network Tool screen.
1. File menu
Exit
Exits IJ Network Tool.
2. View menu
Status
Displays the Status screen to check the printer connection status and wireless communication
status.
In the direct connection (access point mode), this item is grayed out and you cannot check the
printer connection status.
Status Screen
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Refresh
Updates and displays the contents of Printers: on the Canon IJ Network Tool screen to the
latest information.
Important
• To change the printer's network settings using IJ Network Tool, it must be connected via a LAN.
• If No Driver is displayed for the name, associate the port with the printer.
When Printer Driver Is Not Associated with Port
• If Not Found is displayed for the status, check the followings:
• The wireless router is turned on.
• When using wired LAN, the LAN cable is connected properly.
• If the printer on a network is not detected, make sure the printer is turned on and select Refresh.
It may take several minutes to detect printers. If the printer is not yet detected, connect the
machine and the computer with a USB cable and select Refresh.
• If the printer is being used from another computer, a screen is displayed informing you of this
condition.
Note
• This item has the same function as Update in the Canon IJ Network Tool screen.
Network Information
Displays the Network Information screen to check the network settings of the printer and the
computer.
Network Information Screen
Display Warning Automatically
Enables or disables automatic display of the instruction screen.
When this menu is selected, the instruction screen is displayed if one or more ports are
unavailable for printing.
3. Settings menu
Configuration...
Displays the Configuration screen to configure settings of the selected printer.
Configuration Screen
Note
• This item has the same function as Configuration... in the Canon IJ Network Tool screen.
Enable switch printer function when printer is used
When you cannot use your printer, you can use the same one on the network instead. When you
enable this function and you cannot use your printer, the screen to make sure whether you start
searching the same printer as yours is displayed. Follow the message on the screen.
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Note
• When this function is enabled, a check mark appears on the menu.
Switch printer now
You can use the same printer on the network immediately. Clicking this item starts searching for
the same one on the network and the result is listed on the Select Printer screen. Select the
printer to use from the list.
Associate Port...
Displays the Associate Port screen and you can associate a port with the printer.
Associate Port Screen
This menu is available when No Driver is displayed for the selected printer. Associating a port
with the printer enables you to use it.
Maintenance...
Displays the Maintenance screen to return the network settings of the printer to factory default
and to mount the card slot as the network drive.
Maintenance Screen
Set up printer's direct connection...
You can change or check the direct connection (access point mode) settings.
Changing Settings in Direct Connection
4. Help menu
Instructions
Displays this guide.
About
Displays the version of IJ Network Tool.
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Status Screen
You can check the printer status and connection performance.
To display the Status screen, select Status from the View menu.
Note
• This function is not available depending on the printer you are using.
• When using wired LAN, Signal Strength:, Link Quality: and Advanced Measurement... are not
available.
1. Device Status:
The device status is displayed as Available or Unavailable.
2. Signal Strength:
Indicates the strength of the signal received by the printer, ranging from 0% to 100%.
3. Link Quality:
Indicates the signal quality excluding the noise while communicating, ranging from 0% to 100%.
4. Advanced Measurement...
To examine the connection performance between the printer and the wireless router or between the
printer and the computer.
When you click, the Connection Performance Measurement is displayed.
Connection Performance Measurement Screen
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Connection Performance Measurement Screen
Note
• This function is not available depending on the printer you are using.
Displays to execute the connection performance measurement.
Connection Performance Measurement Screen (Initial Screen)
Connection Performance Measurement Screen (Completion Screen)
Connection Performance Measurement Screen (Initial Screen)
Click Next> to start measurement.
Connection Performance Measurement Screen (Completion Screen)
Displays when the measurement is finished.
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1. Connection performance between the printer and the wireless router:
A mark indicates the result of the connection performance measurement between the printer and the
wireless router.
: Good connection performance
: Unstable connection performance
: Cannot connect
: Measurement is canceled, or cannot measure
2. Remeasurement
Measures the connection performance again.
Note
• If any messages appear on Overall Network Performance:, move the machine and wireless router
as instructed to improve the performance.
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Maintenance Screen
Displays to perform Setting Initialization and Network Setup of the Card Slot.
To display the Maintenance screen, select Maintenance... on the Settings menu.
1. Setting Initialization
Returns all the network settings of the printer to factory default. Click Initialize to display the Initialize
Settings screen and click Yes to initialize the network settings of the printer. Do not turn off the printer
during initialization. Click OK when initialization is complete.
Performing initialization when connected over wireless LAN will break the connection, so use the Setup
CD-ROM or follow the instructions on the Canon website to perform setup.
2. Network Setup of the Card Slot
Note
• This item is not available depending on the printer you are using.
Status displays whether the card slot is mapped as a network drive.
When you click, the Network Setup of the Card Slot is displayed.
Network Setup of the Card Slot Screen
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Network Setup of the Card Slot Screen
Note
• This function is not available depending on the printer you are using. To make sure whether this
function is available with your printer, refer to List of Function for Each Model.
Displays settings of the card slot and allows you to map a card slot on the network as a network drive on the
computer.
Displays when you click Setup on the Maintenance screen.
Network Setup of the Card Slot Screen (Setup Screen)
Network Setup of the Card Slot Screen (Setup Failed Screen)
Note
• You can change the network settings of the printer using IJ Network Tool with USB connection after
initializing the LAN settings. To change the network settings using IJ Network Tool, enable the LAN
settings in advance.
Network Setup of the Card Slot Screen (Setup Screen)
1. Drive:
Select the drive letter to assign to the network drive.
2. Update
Reloads the drive letters that are unassigned in Computer (My Computer in Windows XP) and
displays them in the Drive: list.
Network Setup of the Card Slot Screen (Setup Failed Screen)
Displayed when the network setup of the card slot is failed.
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1. Skip
Completes the setup without mapping a network drive to the card slot.
2. Retry
Returns to Network Setup of the Card Slot screen and re-executes the network drive mapping.
3. Cancel
Cancels the card slot setup. When IJ Network Tool is running over LAN, the Cancel button is
displayed grayed out and cannot be clicked.
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Associate Port Screen
Allows you to associate a created port with a printer driver.
Select the printer for which you want to change the association and click OK.
Note
• You cannot print with the printer unless the printer driver is associated with the port.
1. Model:
Displays the name of device specified as a destination port.
It is blank if the name of device is not detected.
2. Printer:
Displays the printer driver installed in the computer.
Select the printer for which you want to change the association.
3. OK
Performs association.
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Network Information Screen
Displays the network information that is set for the printers and the computers.
To display the Network Information screen, select Network Information from the View menu.
1. OK
Returns to the Canon IJ Network Tool screen.
2. Copy All Information
All network information displayed is copied to the clipboard.
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Network Communication Tips
Using Card Slot over Network
When Printer Driver Is Not Associated with Port
Technical Terms
Restrictions
Firewall
280
Using Card Slot over Network
Note
• This function is not available depending on the printer you are using. To make sure whether this
function is available with your printer, refer to List of Function for Each Model.
Mounting Card Slot as Network Drive
Restrictions on Card Slot Use over Network
Mounting Card Slot as Network Drive
The card slot must be mounted to use it over a network.
To mount the card slot as the network drive, follow the procedure below.
1. Insert memory card into card slot.
2. Start up IJ Network Tool.
3. Select machine in Printers:.
4. Select Maintenance... on Settings menu.
5. Click Setup.
6. Specify drive letter and click OK.
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7. Make sure card slot is mounted.
When the card slot is mounted, the following icon appears on Computer (or My Computer).
Restrictions on Card Slot Use over Network
• The card slot can be shared by multiple computers, if the machine is connected to a network. Multiple
computers can read files from a memory card in the card slot at the same time. However, while one
computer is writing a file into a memory card, other computers cannot access the same file.
• If your computer joins a domain, the card slot may not be mounted as the network drive.
• If you use the memory card stored the large size files or many files, a large amount of card access
may be generated. In this case, the operation in the memory card may be impossible or slow. Operate
after the Access lamp of the machine is lit.
• When you access the network drive for the card slot over the network, file names consisting of eight
or less lowercase letters (not including its extension) may be shown in uppercase.
For example, a file name such as "abcdefg.doc" will be "ABCDEFG.DOC", while a name such as
"AbcdeFG.doc" will appear the same.
The file is not actually renamed, but merely appears to be changed.
• When you enable a memory card in the card slot of the machine to be writable only from a USBconnected computer, you cannot access the network drive of the card slot. On the other hand, when
you enable it to be writable only from a LAN-connected computer, the card slot is not detected via
USB. Make sure the card slot setting is selected properly according to your connection method.
To read files from a memory card via USB and over a network, disable the function to write files to a
memory card from a computer. You cannot write files to a memory card in either way with this setting.
• When you enable a memory card in the card slot of the machine to be writable only from a LANconnected computer, you can write files to a memory card from a computer connected to a network.
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Note that it may increase the risk that the data on the memory card is infected by computer viruses or
accessed illegally.
We recommend you use the access control function of the machine or connect to the Internet via a
router. For information on using a router, contact your Internet service provider or a network device
manufacturer.
• If you write files to a memory card over a network when IJ Network Scanner Selector EX is not
running, the Date Modified of the files may not be proper. Make sure to start up IJ Network Scanner
Selector EX before you write files to a memory card over the network. For details, refer to "IJ Network
Scanner Selector EX Menu and Setting Screen" from the HOME of your product's Online Manual.
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When Printer Driver Is Not Associated with Port
If No Driver is displayed for the printer's name on the Canon IJ Network Tool screen, the printer driver is
not associated with a created port.
To associate a port with a printer driver, follow the procedure below.
1. Start up IJ Network Tool.
2. Select printer displayed as No Driver on Name.
3. Select Associate Port... on Settings menu.
The Associate Port screen is displayed.
4. Select printer to associate with port.
The list of the printers that the printer driver is installed is displayed at Printer: on the Associate Port
screen. Select a printer to associate with a created port.
5. Click OK.
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Technical Terms
In this section, technical terms used in the manual are explained.
A
B
C
D
F
I
K
L
M
O
P
R
S
T
U
W
A
• Access point mode
The machine is used as a wireless router to connect external wireless communication devices (e.g.
computers, smartphones, or tablets) in an environment where no wireless router is available. You can
connect up to 5 devices to the machine using the access point mode (direct connection).
• Ad-hoc
Client computer and machine setting where wireless communication occurs on a peer-to-peer basis,
i.e., all clients in with the same SSID/network name communicate directly with each other. No wireless
router is required. This machine does not support ad-hoc communication.
• Admin Password
Administrator password in IJ Network Tool to restrict access to network users. It must be entered to
access the printer and change printer settings.
• AES
An encryption method. It is optional for WPA/WPA2. Strong cryptographic algorithm adopted within
U.S. government organizations for information processing.
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• Authentication Method
The method that a wireless router uses to authenticate a printer through a wireless LAN. The methods
are agreeable each other.
When using WEP as an encryption method, the authentication method is able to fix to Open System
or Shared Key.
For WPA/WPA2, authentication method is PSK.
◦ Auto
The printer automatically changes its authentication method to match the wireless router.
◦ Open System
In this authentication method, the communication partner is authenticated without using WEP key
even if Use WEP is selected.
◦ Shared Key
In this authentication method, the communication partner is authenticated using the WEP key that
was set for encryption.
B
• Bonjour
A service built into Mac OS X operating system to detect the connectable devices on a network
automatically.
C
• Channel
Frequency channel for wireless communication. In the infrastructure mode, the channel is
automatically adjusted to match that set to the wireless router. This machine supports channels 1 to
13. (Channels 12 and 13 are not supported depending on the country or region of purchase.) Note
that the number of channels that can be used for your wireless LAN varies depending on the region or
country.
D
• Default Gateway
A relay device to connect to another network such as a router or a computer.
• Direct connection (Access point mode)
The machine is used as a wireless router to connect external wireless communication devices (e.g.
computers, smartphones, or tablets) in an environment where no wireless router is available. You can
connect up to 5 devices to the machine using the direct connection (access point mode).
• DHCP server functionality
The router assigns an IP address automatically whenever the printer or the personal computer on a
network starts up.
286
• DNS server
A server that converts device names into IP addresses. When specifying IP addresses manually,
specify the addresses of both a primary and a secondary server.
F
• Firewall
It is a system that prevents an unlawful computer access in the network. To prevent, you can use the
firewall function of a broadband router, the security software installed in the computer, or operation
system for computer.
I
• IEEE 802.11b
International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to
11 Mbps.
• IEEE 802.11g
International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to
54 Mbps. Compatible with 802.11b.
• IEEE 802.11n
International standard for wireless LAN using the 2.4 GHz and 5 GHz frequency ranges. Even when
using two or more antennas simultaneously or obtaining a bigger transfer rate than before by using
multiple communication channels at the same time, the transmission speed may be influenced by the
connected apparatus.
At the maximum transfer rate of 600 Mbps, it is possible to communicate with multiple computer
terminals within a dozen or so metre radius.
Compatible with 802.11b and 802.11g.
• Infrastructure
Client computer and machine setup where all wireless communications pass through a wireless
router.
• IP Address
A unique number with four parts separated by dots. Every network device that is connected to the
Internet has an IP address. Example: 192.168.0.1
An IP address is usually assigned by a wireless router or a DHCP server of the router automatically.
• IPv4/IPv6
They are internetwork-layer protocol used on the internet. IPv4 uses 32-bit addresses and IPv6 uses
128-bit addresses.
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K
• Key Format
Select either ASCII or Hex as the WEP key format. The character that can be used for the WEP key
differs depending on the selected key formats.
◦ ASCII
Specify with a 5 or 13-character string that can include alphanumeric and underscore "_"
characters. It is case-sensitive.
◦ Hex
Specify a 10-digit or 26-digit string that can contain hexadecimal (0 to 9, A to F, and a to f).
• Key Length
Length of the WEP key. Select either 64 bits or 128 bits. Longer key length allows you to set a more
complex WEP key.
L
• Link Quality
The status of the connection between the wireless router and the printer excluding noise
(interference) is indicated with a value from 0 to 100%.
• LPR
A platform-independent printing protocol used in TCP/IP networks. It does not support bidirectional
communication.
M
• MAC Address
Also known as the physical address. A unique and permanent hardware identifier that is assigned to
network devices by its manufacturer. MAC addresses are 48 bits long and are written as a
hexadecimal number separated by colons, i.e., 11:22:33:44:55:66.
O
• Operation Status
Indicates the status on whether the printer can be used.
P
• Proxy server
A server that links a LAN-connected computer to the Internet. When using a proxy server, specify the
address and the port number of the proxy server.
288
• PSK
An encryption method employed by WPA/WPA2.
R
• Router
A relay device to connect to another network.
S
• Signal Strength
The strength of the signal received by the printer from the wireless router is indicated with a value
from 0 to 100%.
• SSID
Unique label for wireless LAN. It is often represented such as a network name or a wireless router
name.
SSID distinguishes one wireless LAN from another to prevent interference.
The printer and all clients on a wireless LAN must use the same SSID in order to communicate with
each other. The SSID can be up to 32 characters long, and is made up of alphanumeric characters.
The SSID may also be referred to by its network name.
• Stealth
In the stealth mode, a wireless router hides itself by not broadcasting its SSID. The client must specify
the SSID set to the wireless router to detect it.
• Subnet Mask
IP address has two components, the network address and the host address. Subnet Mask used to
calculate the Subnet Mask address from the IP address. A Subnet Mask is usually assigned by a
wireless router or a DHCP server of the router automatically.
Example:
IP Address: 192.168.127.123
Subnet Mask: 255.255.255.0
Subnet Mask Address: 192.168.127.0
T
• TCP/IP
Suite of communications protocols used to connect hosts on the Internet or the LAN. This protocol
allows different terminals to communicate with each other.
• TKIP
An encryption protocol employed by WPA/WPA2.
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U
• USB
Serial interface designed to enable you to "hot-swap" devices, i.e., by plugging and unplugging them
without turning off the power.
W
• WCN (Windows Connect Now)
Users running Windows Vista or later can obtain the setting information directly via wireless network
(WCN-NET).
• WEP/WEP Key
An encryption method employed by IEEE 802.11. Shared security key used to encrypt and decrypt
data sent over wireless networks. This printer supports key length of 64 bits or 128 bits, key format of
ASCII code or Hexadecimal, and key number of 1 to 4.
• Wi-Fi
International association that certifies interoperability of wireless LAN products based on the IEEE
802.11 specification.
This machine is a Wi-Fi authorized product.
• Wireless LAN
A network that, instead of being connected by physical wires, is connected by a wireless technology,
such as Wi-Fi.
• Wireless Router
A wireless transceiver or base station that receives information from wireless clients/the machine and
rebroadcasts it. Required in an infrastructure network.
• WPA
Security framework announced by the Wi-Fi Alliance in October 2002. The security has been
strengthened more than WEP.
◦ Authentication
WPA defines the following authentication methods: PSK that can be used without an
authentication server, plus WPA-802.1x that do require an authentication server.
This machine supports WPA-PSK.
◦ Passphrase
This encrypted key is used to perform WPA-PSK authentication.
The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal
value.
290
• WPA2
Security framework released by the Wi-Fi Alliance in September 2004 as a later version of WPA.
Provides a stronger encryption mechanism through Advanced Encryption Standard (AES).
◦ Authentication
WPA2 defines the following authentication methods: PSK that can be used without an
authentication server, plus WPA2-802.1x that do require an authentication server.
This machine supports WPA2-PSK.
◦ Passphrase
This encrypted key is used to perform WPA2-PSK authentication.
The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal
value.
• WPS (Wi-Fi Protected Setup)
WPS is a standard for easy and secure establishment of a wireless network.
There are 2 primary methods used in the Wi-Fi Protected Setup:
PIN entry: a mandatory method of setup for all WPS certified devices
Push button configuration (PBC): an actual push button on the hardware or through a simulated push
button in the software.
291
Restrictions
If you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you should
set a network key (WEP or WPA/WPA2) to the wireless router to encrypt wireless transmission. Wireless
communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed.
Connecting with too many computers may affect the printer performance, such as printing speed.
292
Firewall
A firewall is a function of the security software installed in the computer or operation system for computer,
and is a system that is designed to prevent unauthorized access to a network.
Precautions When Firewall Function is Enabled
• A firewall function may limit communications between a printer and a computer. This may disable
printer setup and communications.
• During the printer setup, you may be prompted to enable or disable communications, depending on
the firewall function of the security software or operation system. If so, choose to enable
communications.
• When using IJ Network Tool, you may be prompted to enable or disable communications, depending
on the firewall function of the security software. If so, choose to enable communications.
• If you cannot set up the printer, temporarily disable the firewall function of the security software or
operation system.
Important
• If you disabled the firewall function, disconnect your network from the Internet.
• Some applications (like the network configuration software) override firewall settings. Check the
application's settings beforehand.
• If the printer you use is set to Get IP address automatically, the IP address changes every time the
printer connects to the network. This may disable printer setup and communications, depending on
the firewall settings. In this case, either change the firewall settings or assign a fixed IP address to the
printer. An IP address can be set using IJ Network Tool.
Changing Settings in Wireless LAN Sheet
Changing Settings in Wired LAN Sheet
When assigning a fixed IP address to the printer, you will need to specify an IP address with which the
computer can communicate.
Note
• For the operation system firewall settings or the security software firewall settings, refer to the
instruction manual of the computer or software, or contact its manufacturer.
293
Ensuring Optimal Printing Results
Ink Tips
Printing Tips
Be Sure to Make Paper Settings after Loading Paper
Canceling a Print Job
Machine Handling Precautions
Keeping Print Quality High
Transporting Your Printer
294
Ink Tips
How is ink used for various purposes other than printing?
Ink may be used for purposes other than printing.
During initial setup, some of the ink from the bundled ink bottles is used to fill the print head's nozzles to
ensure the printer is print-ready.
Therefore, the page yield of the initial bundled set of ink bottles is lower than that of the subsequent sets
of bottles.
To keep printer's performance, Canon printer performs cleaning automatically according to its condition.
When the printer performs cleaning, a small amount of ink is consumed. In this case, all colors of ink may
be consumed.
[Cleaning function]
The cleaning function helps the printer to suck air bubbles or ink itself from the nozzle and thus prevents
print quality degradation or nozzle clogging.
Does black-and-white printing use color ink?
Black-and-white printing may use ink other than black ink depending on the type of printing paper or the
settings of the printer driver. So, color ink is consumed even when printing in black-and-white.
Similarly, color inks are also consumed along with black ink during print head cleaning when Black is
specified for cleaning.
295
Printing Tips
Check the machine status before printing!
• Is the print head OK?
If a print head nozzle is clogged, print will be faint and papers will be wasted. Print the nozzle check
pattern to check the print head.
Maintenance Procedure
• Is the inside of the machine smeared with ink?
After printing large quantities of paper or performing borderless printing, the area where papers go
through may get smeared with ink. Clean the inside of your machine with Bottom Plate Cleaning.
Check how to load the paper correctly!
• Is the paper loaded in the correct orientation?
To load paper in the rear tray, load paper WITH THE PRINTING SIDE FACING YOU.
Loading Paper
• Is the paper curled?
The curled paper causes paper jam. Flatten the curled paper, then reload it.
"Correct curl before loading paper." in Paper Is Smudged / Printed Surface Is Scratched
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Be Sure to Make Paper Settings after Loading Paper
If the media type setting is not the one for the loaded paper, printing results may not be satisfactory. After
loading paper, be sure to select the appropriate media type setting for the loaded paper.
Print Results Are Unsatisfactory
There are various types of paper: paper with special coating on the surface for printing photos with optimal
quality and paper suitable for documents.
Each media type has specific preset settings, such as how ink is used and sprayed, distance from nozzles,
etc., so that you can print on that type with optimal image quality.
This allows you to print with the settings best suited for the loaded media type just by selecting that media
type.
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Canceling a Print Job
Never press the ON button!
If you press the ON button while printing is in progress, the print data sent from the computer queues in
the machine and you may not be able to continue to print.
Press the Stop button to cancel printing.
298
Machine Handling Precautions
Do not place any object on the document cover!
Do not place any object on the document cover. It will fall into the rear tray when the document cover is
opened and cause the machine to malfunction. Also, place the machine where objects will not fall on it.
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Keeping Print Quality High
The key to printing with the optimal printing quality is to prevent the print head from drying or clogging.
Always observe the following rules for optimal printing quality.
Note
• Depending on the type of paper, ink may blur if you trace the printed area with a highlight pen or paintstick, or bleed if water or sweat comes in contact with the printed area.
Never unplug the power cord until the power is turned off!
If you press the ON button to turn off the power, the machine caps the print head (nozzles) automatically
to prevent from drying. If you unplug the power cord from the wall outlet before the ON lamp is turned off,
the print head will not be capped properly and this will cause drying or clogging.
When unplugging the power cord, make sure that the ON lamp is not lit.
Print periodically!
Just as the tip of a felt pen becomes dry and unusable if it has not been used for a long time, even if it is
capped, the print head too, may become dried or clogged if the machine has not been used for a long
time. We recommend you to use the machine at least once a month.
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Transporting Your Printer
When relocating the machine for changing your living place or repairing it, make sure of the following.
Important
• You cannot take ink out of ink tanks.
• Check if the tank cap is completely inserted. If the ink tank cover is not completely closed, insert the
tank cap properly.
• Do not tilt the machine. Ink may leak.
• Please handle with care and ensure the box remains flat and NOT turned upside down or on its side, as
the printer may be damaged and ink in the printer may leak.
• Pack the machine in a sturdy box so that it is placed with its bottom facing down, using sufficient
protective material to ensure safe transport.
• With the cartridge left installed in the machine, press the ON button to turn off the power. This allows
the machine to automatically cap the print head, thus preventing it from drying.
• Do not remove the cartridge. Ink may leak.
• When transporting the machine, pack the machine in a plastic bag so that ink does not leak.
• When a shipping agent is handling transport of the machine, have its box marked "THIS SIDE UP" to
keep the machine with its bottom facing down. Mark also with "FRAGILE" or "HANDLE WITH CARE".
1. Make sure the machine is on.
2. Hold down the Stop button until the Alarm lamp flashes seven times, then release it
immediately.
The preparation to transport is executed and the machine goes off after the preparation is complete.
Do not perform any other operations until the machine completes the preparation.
3. Confirm that the ON lamp is off and unplug the power cord.
Important
• Do not unplug the machine while the ON lamp is lit or flashing, as it may cause malfunction or
damage to the machine, making the machine unable to print.
4. Retract the paper output tray and the output tray extension, then close the paper support.
301
5. Unplug the printer cable from the computer and from the machine, then unplug the power
cord from the machine.
6. Use adhesive tape to secure all the covers on the machine to keep them from opening
during transportation. Then pack the machine in the plastic bag.
7. Attach the protective material to the machine when packing the machine in the box.
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Legal Restrictions on Scanning/Copying
It may be unlawful to make copies of, scan, print, or use reproductions of the following documents.
The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction.
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Paper money
Money orders
Certificates of deposit
Postage stamps (canceled or uncanceled)
Identifying badges or insignias
Selective service or draft papers
Checks or drafts issued by governmental agencies
Motor vehicle licenses and certificates of title
Traveler's checks
Food stamps
Passports
Immigration papers
Internal revenue stamps (canceled or uncanceled)
Bonds or other certificates of indebtedness
Stock certificates
Copyrighted works/works of art without permission of copyright owner
303
Specifications
General Specifications
Printing resolution (dpi)
4800* (horizontal) x 1200 (vertical)
* Ink droplets can be placed with a pitch of 1/4800 inch at minimum.
Interface
USB Port:
Hi-Speed USB *1
LAN Port:
Wireless LAN: IEEE802.11n / IEEE802.11g / IEEE802.11b *2
*1 A computer that complies with Hi-Speed USB standard is required. Since
the Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can
be used at USB 1.1.
*2 Setup possible through WPS (Wi-Fi Protected Setup), WCN (Windows Connect Now) or Cableless setup.
USB and LAN can be used at the same time.
Print width
8 inches/203.2 mm
(for Borderless Printing: 8.5 inches/216 mm)
Operating environment
Temperature: 41 to 95 °F (5 to 35 °C)
Humidity: 10 to 90 % RH (no condensation)
* The performance of the printer may be reduced under certain temperature
and humidity conditions.
Recommended conditions:
Temperature: 59 to 86 °F (15 to 30 °C)
Humidity: 10 to 80 % RH (no condensation)
* For the temperature and humidity conditions of papers such as photo paper,
refer to the paper's packaging or the supplied instructions.
Storage environment
Temperature: 32 to 104 °F (0 to 40 °C)
Humidity: 5 to 95 % RH (no condensation)
Power supply
AC 100-240 V, 50/60 Hz
Power consumption
Printing (Copy): Approx. 14 W *1
Standby (minimum): Approx. 1.7 W *1*2
OFF: Approx. 0.3 W
*1 Wireless LAN is active.
*2 The wait time for standby cannot be changed.
External dimensions
Approx. 17.6 (W) x 13 (D) x 6.5 (H) inches
Approx. 445 (W) x 330 (D) x 163 (H) mm
* With the Paper Output Tray retracted.
Weight
Approx. 12.7 lb (Approx. 5.8 kg)
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* With the Print Head and ink tanks installed.
Print Head/Ink
Total 1472 nozzles (BK 320 nozzles, C/M/Y each 384 nozzles)
Copy Specifications
Multiple copy
max. 21 pages
Scan Specifications
Scanner driver
Windows: TWAIN 1.9 Specification, WIA
Mac OS: ICA
Maximum scanning size
A4/Letter, 8.5" x 11.7"/216 x 297 mm
Scanning resolution
Optical resolution (horizontal x vertical) max: 600 x 1200 dpi *1
Interpolated resolution max: 19200 x 19200 dpi *2
*1 Optical Resolution represents the maximum sampling rate based on ISO
14473.
*2 Increasing the scanning resolution will limit the maximum possible scanning
area.
Gradation (Input / Output)
Gray: 16 bit/8 bit
Color: 48 bit/24 bit (RGB each 16 bit/8 bit)
Network Specifications
Communication protocol
TCP/IP
Wireless LAN
Supported Standards: IEEE802.11n / IEEE802.11g / IEEE802.11b
Frequency bandwidth: 2.4 GHz
Channel: 1-11 or 1-13
* Frequency bandwidth and available channels differ depending on country or
region.
Communication distance: Indoors 164 feet/50 m
* Effective range varies depending on the installation environment and location.
Security:
WEP (64/128 bits)
WPA-PSK (TKIP/AES)
WPA2-PSK (TKIP/AES)
Setup:
WPS (Push button configuration/PIN code method)
WCN (WCN-NET)
Cableless setup
Other Features: Administration password
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Minimum System Requirements
Conform to the operating system's requirements when higher than those given here.
Windows
Operating System
Windows 10, Windows 8.1*, Windows 8
Windows 7, Windows 7 SP1
Windows Vista SP2
Windows XP SP3 32-bit only
* Windows 8.1 includes Windows 8.1 Update.
Hard Disk Space
3.1 GB
Note: For bundled software installation.
The necessary amount of hard disk space may be changed without notice.
Display
XGA 1024 x 768
Mac OS
Operating System
OS X v10.7.5 - OS X v10.11
Hard Disk Space
1.5 GB
Note: For bundled software installation.
The necessary amount of hard disk space may be changed without notice.
Display
XGA 1024 x 768
Other Supported OS
Some functions may not be available with each OS. Refer to the Canon web site for details on operation with iOS,
Android, Windows RT, and Windows 10 Mobile.
Mobile Printing Capability
Google Cloud Print
PIXMA Cloud Link
• An internet connection is required to use Easy-WebPrint EX and all the Online Manual.
• Windows: Operation can only be guaranteed on a computer with Windows 10, Windows 8.1,
Windows 8, Windows 7, Windows Vista or Windows XP pre-installed.
• Windows: A CD-ROM Drive or internet connection is required during software installation.
• Windows: Internet Explorer 8, 9, 10 or 11 is required to install Easy-WebPrint EX.
• Windows: Some functions may not be available with Windows Media Center.
• Windows: .NET Framework 4 or 4.5 must be installed to use the Windows software.
• Windows: XPS Essentials Pack is required to print on Windows XP.
• Windows: The TWAIN driver (ScanGear) is based on the TWAIN 1.9 Specification and requires the
Data Source Manager bundled with the operating system.
• Mac OS: For Mac OS, an internet connection is required during software installation.
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• In an in-house network environment, the 5222 port must be open. Contact the network
administrator for details.
Information in this guide is subject to change without notice.
307
Information about Paper
Media Types You Can Use
Paper Load Limit
Media Types You Cannot Use
Printing Area
Printing Area
Other Sizes than Letter, Legal, Envelopes
Letter, Legal
Envelopes
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Media Types You Can Use
To get the best printing result, choose paper suitable for printing. Canon provides various types of paper
suitable for documents as well as paper suitable for photos or illustrations. We recommend the use of Canon
genuine paper for printing your important photos.
Media Types
Commercially available papers
• Plain Paper (including recycled paper)*1
• Envelopes
Canon genuine papers
The Model Number of Canon genuine paper is shown in brackets. Refer to the instruction manual
supplied with the paper for detailed information on the printable side and notes on handling paper. For
information on the page sizes available for each Canon genuine paper, access our website.
Note
• You may not be able to purchase some Canon genuine papers depending on the country or region
of purchase. Paper is not sold in the US by Model Number. Purchase paper by name.
Paper for printing documents:
• Canon Red Label Superior <WOP111>*1
• Canon Océ Office Colour Paper <SAT213>*1
Paper for printing photos:
•
•
•
•
•
•
•
Glossy Photo Paper "Everyday Use" <GP-501>
Photo Paper Glossy <GP-701>
Photo Paper Plus Glossy II <PP-201>
Photo Paper Plus Glossy II <PP-301>
Photo Paper Pro Luster <LU-101>
Photo Paper Plus Semi-gloss <SG-201>
Matte Photo Paper <MP-101>
Paper for printing business documents:
• High Resolution Paper <HR-101N>
*1 This machine accepts only A4 or Letter-sized plain paper for copying.
Paper Load Limit
Paper Settings on the Printer Driver (Windows)
Paper Settings on the Printer Driver (Mac OS)
Page Sizes
You can use the following page sizes.
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Note
• Only the following sizes may be printed from the operation panel.
• A4, Letter
Standard sizes:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Letter
Legal
A5
A4
B5
KG/4"x6"(10x15)
2L/5"x7"(13x18)
8"x10"(20x25cm)
L(89x127mm)
Square 5"x5" 13x13cm
Hagaki
Hagaki 2
Envelope Com 10
Envelope DL
Nagagata 3
Nagagata 4
Yougata 4
Yougata 6
Card 2.17"x3.58" 55x91mm
Non-standard sizes:
You can print on non-standard size paper within the following ranges.
• Minimum size: 2.17 x 3.50 inches (55.0 x 89.0 mm)
• Maximum size: 8.50 x 26.61 inches (215.9 x 676.0 mm)
Paper Weight
You can use paper in the following weight range.
• 17 to 28 lb (64 to 105 g /m2) (plain paper except for Canon genuine paper)
Do not use heavier or lighter paper (except for Canon genuine paper), as it could jam in the machine.
Notes on Storing Paper
• Take out only the necessary number of paper from the package, just before printing.
• To avoid curling, when you do not print, put unused paper back into the package and keep it on a level
surface. And also, store it avoiding heat, humidity, and direct sunlight.
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Paper Load Limit
Commercially Available Papers
Media Name
Rear Tray
Plain Paper (including recycled paper)*1
Envelopes
Paper Output Tray
Approx. 100 sheets
Approx. 50 sheets
(10 sheets: Legal)
(10 sheets: Legal)
10 envelopes
*2
Canon Genuine Papers
Note
• We recommend that you remove the previously printed sheet from the paper output tray before
continuously printing to avoid blurs and discoloration (except for Canon Red Label Superior
<WOP111>, Canon Océ Office Colour Paper <SAT213>, and High Resolution Paper <HR-101N>).
Paper for printing documents:
Media Name <Model No.>
Rear Tray
Paper Output Tray
Canon Red Label Superior <WOP111>
Approx. 100 sheets
Approx. 50 sheets
Canon Océ Office Colour Paper <SAT213>
Approx. 80 sheets
Approx. 50 sheets
Paper for printing photos:
Media Name <Model No.>
Rear Tray
Glossy Photo Paper "Everyday Use" <GP-501>*3
10 sheets: A4, Letter
20 sheets: 4" x 6" (10 x 15 cm)
Photo Paper Glossy <GP-701>*3
10 sheets: A4, Letter
20 sheets: 4" x 6" (10 x 15 cm)
Photo Paper Plus Glossy II <PP-201>*3
10 sheets: A4, Letter, 5" x 7" (13 x 18 cm), 8" x 10" (20
x 25 cm)
20 sheets: 4" x 6" (10 x 15 cm), Square 5" x 5" (13 x 13
cm)
Photo Paper Plus Glossy II <PP-301>*3
10 sheets: A4, Letter, 5" x 7" (13 x 18 cm), 8" x 10" (20
x 25 cm)
20 sheets: 4" x 6" (10 x 15 cm), Square 5" x 5" (13 x 13
cm)
Photo Paper Pro Luster <LU-101>*3
10 sheets: A4, Letter
Photo Paper Plus Semi-gloss <SG-201>*3
10 sheets: A4, Letter, 5" x 7" (13 x 18 cm), 8" x 10" (20
x 25 cm)
20 sheets: 4" x 6" (10 x 15 cm)
Matte Photo Paper <MP-101>
10 sheets: A4, Letter
311
20 sheets: 4" x 6" (10 x 15 cm)
Paper for printing business documents:
Media Name <Model No.>
Rear Tray
High Resolution Paper <HR-101N>
80 sheets
Paper Output Tray
50 sheets
*1 Proper feeding of paper may not be possible at the maximum capacity depending on the type of paper
or environmental conditions (either very high or low temperature or humidity). In such cases, reduce the
number of paper you load at a time to less than half.
*2 We recommend that you remove the previously printed paper or envelope from the paper output tray
before continuously printing to avoid blurs and discoloration.
*3 When loading paper in stacks, the print side may become marked as it is fed or paper may not feed
properly. In this case, load one sheet at a time.
312
Media Types You Cannot Use
Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also
the machine to jam or malfunction.
• Folded, curled, or wrinkled paper
• Damp paper
• Paper that is too thin (weighing less than 17 lb (64 g /m2))
• Paper that is too thick (plain paper weighing more than 28 lb (105 g /m2), except for Canon genuine
paper)
• Plain paper or notepad paper cut to a small size (when printing on paper smaller than A5)
• Picture postcards
• Postcards affixed with photos or stickers
• Envelopes with a double flap
• Envelopes with an embossed or treated surface
• Envelopes whose gummed flaps are already moistened and adhesive
• Any type of paper with holes
• Paper that is not rectangular
• Paper bound with staples or glue
• Paper with adhesives
• Paper decorated with glitter, etc.
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Printing Area
Printing Area
Other Sizes than Letter, Legal, Envelopes
Letter, Legal
Envelopes
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Printing Area
To ensure the best print quality, the machine allows a margin along each edge of media. The actual printable
area will be the area inside these margins.
Recommended printing area
: Canon recommends that you print within this area.
Printable area
: The area where it is possible to print. However, printing in this area can affect the print
quality or the paper feed precision.
Note
• By selecting Borderless Printing option, you can make prints with no margins.
• When performing Borderless Printing, slight cropping may occur at the edges since the printed image is
enlarged to fill the whole page.
• For Borderless Printing, use the following paper:
•
•
•
•
•
•
•
Glossy Photo Paper "Everyday Use" <GP-501>
Photo Paper Glossy <GP-701>
Photo Paper Plus Glossy II <PP-201>
Photo Paper Plus Glossy II <PP-301>
Photo Paper Pro Luster <LU-101>
Photo Paper Plus Semi-gloss <SG-201>
Matte Photo Paper <MP-101>
Performing Borderless Printing on any other type of paper may substantially reduce printing quality
and/or result in printouts with altered color hues.
Borderless Printing on plain paper may result in printouts with reduced quality. Use them only for test
printing. Borderless Printing from the operation panel is not supported. This machine only supports
Borderless Printing from a computer.
• Borderless Printing is not available for A5, B5, or Legal size paper, or envelopes.
• Depending on the type of paper, Borderless Printing may reduce the print quality at the top and bottom
edges of the paper or cause these parts to become smudged.
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Other Sizes than Letter, Legal, Envelopes
Size
Printable Area (width x height)
A5
5.56 x 7.95 inches (141.2 x 202.0 mm)
A4
8.00 x 11.38 inches (203.2 x 289.0 mm)
B5
6.90 x 9.80 inches (175.2 x 249.0 mm)
4" x 6" (10 x 15 cm)
3.73 x 5.69 inches (94.8 x 144.4 mm)
5" x 7" (13 x 18 cm)
4.73 x 6.69 inches (120.2 x 169.8 mm)
8" x 10" (20 x 25 cm)
7.73 x 9.69 inches (196.4 x 246.0 mm)
Square 5" x 5" (13 x 13 cm)
4.53 x 4.53 inches (115.0 x 115.0 mm)
Card 2.17" x 3.58" (55 x 91 mm)
1.89 x 3.26 inches (48.2 x 83.0 mm)
Recommended printing area
A: 1.23 inches (31.2 mm)
B: 1.28 inches (32.5 mm)
Printable area
Other than Square size
C: 0.12 inch (3.0 mm)
D: 0.20 inch (5.0 mm)
E: 0.13 inch (3.4 mm)
F: 0.13 inch (3.4 mm)
Square size
C: 0.23 inch (6.0 mm)
D: 0.23 inch (6.0 mm)
E: 0.23 inch (6.0 mm)
F: 0.23 inch (6.0 mm)
316
Letter, Legal
Size
Printable Area (width x height)
Letter
8.00 x 10.69 inches (203.2 x 271.4 mm)
Legal
8.00 x 13.69 inches (203.2 x 347.6 mm)
Recommended printing area
A: 1.23 inches (31.2 mm)
B: 1.28 inches (32.5 mm)
Printable area
C: 0.12 inch (3.0 mm)
D: 0.20 inch (5.0 mm)
E: 0.25 inch (6.4 mm)
F: 0.25 inch (6.3 mm)
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Envelopes
Size
Recommended Printing Area (width x height)
Envelope DL
4.06 x 7.20 inches (103.2 x 183.0 mm)
Envelope Com 10
3.85 x 8.04 inches (97.9 x 204.3 mm)
Recommended printing area
A: 0.31 inch (8.0 mm)
B: 1.14 inches (29.0 mm)
C: 0.13 inch (3.4 mm)
D: 0.13 inch (3.4 mm)
318
Administrator Password
Depending on the printer you are using, an administrator password is specified at the time of purchase.
The password is either "canon" or the printer serial number if it is specified.
Model whose administrator password is specified as "canon":
• The administrator password is specified as "canon" for the models below.
MG7500 series, MG6700 series, MG6600 series, MG5600 series
MG2900 series, MX490 series, MB5300 series, MB5000 series
MB2300 series, MB2000 series, E480 series, E460 series
iP110 series, iB4000 series, PRO-100S series, PRO-10S series
• At the time of purchase, the user name "ADMIN" is also specified for the models above.
• The following character restrictions apply to the password that you change:
◦ Set the password by using 0 to 32 characters.
◦ The allowed characters are single-byte alphanumeric characters.
◦ For security reasons, we recommend you use 6 and more alphanumeric characters.
Model whose serial number is used as the administrator password:
• For the models other than the above, the printer serial number is used as the administrator password.
Where Serial Number Is Located
• The following character restrictions apply to the password that you change:
◦ Set the password by using 4 to 32 characters.
◦ The allowed characters are single-byte alphanumeric characters.
◦ For security reasons, we recommend you use 6 and more alphanumeric characters.
Important
• You can change the password using one of the tools below. (Some tools may not be available
depending on the printer you are using.)
• operation panel of the printer
• IJ Network Tool
• printer information screen displayed on some Canon application software
• If the password has been changed while you are sharing the printer and you do not know the password,
ask the administrator of the printer you are using.
• Set the password back to the default setting by initializing the printer settings.
For more on initializing the printer, search for "UG067" or "UG505" on your printer's Online Manual and
see the instructions shown.
319
Authentication
Enter the password when the authentication screen is displayed.
Administrator Password
You need to enter the user name as well as the password depending on the printer you are using. For more
on the user name, see the link above.
Important
• A message to warn you that the identification information is not verified may be displayed depending on
the printer you are using.
• For security reasons, we recommend you change the password.
Note
• Use an OS or web browser below to use Remote UI.
• iOS devices:
OS: iOS 6.1 or later
Browser: Default browser of iOS device (Mobile Safari)
• Android devices:
OS: Android 2.3.3 or later
Browser: Default browser of Android device (browser or Chrome)
• Mac OS devices:
OS: Mac OS X v.10.6 or later
Browser: Safari 5.1 or later
• Windows devices:
OS: Windows XP or later
Browser: Internet Explorer 8 or later / Google Chrome 38.0.2125.104m or later / Mozilla Firefox
33.0 or later
320
Where Serial Number Is Located
The printer serial number is printed on the sticker attached on the printer. It consists of 9 alphanumeric
characters (four alphabets followed by five numbers).
Example:
Note
• The printer serial number is written on the warranty.
• Depending on the printer you are using, you can check the serial number by printing out the network
setting information of the printer. For more on printing, search for "NR044" on your printer's Online
Manual and see the instructions shown.
321
List of Function for Each Model
See below to check the models you can/cannot use the card slot via a network.
MG series
MX series / MB series / E series / P series / iP series / iX series / iB series / PRO series / G series
MG series
Model name Using the card slot via a network
MG7700 series
×
MG7500 series
✓
MG7100 series
MG6900 series
MG6800 series
MG6700 series
MG6600 series
MG6500 series
MG6400 series
✓
×
×
✓
✓
✓
✓
MG5700 series
No card slot
MG5600 series
No card slot
MG5500 series
No card slot
MG3600 series
No card slot
MG3500 series
No card slot
MG2900 series
No card slot
MG2500 series
No card slot
MG2400 series
No card slot
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MX series / MB series / E series / P series / iP series / iX series / iB series /
PRO series / G series
Model name Using the card slot via a network
MX series
No card slot
MB series
No card slot
E series
No card slot
P series
No card slot
iP series
No card slot
iX series
No card slot
iB series
No card slot
PRO series
No card slot
G series
No card slot
323
Printing
Printing from Computer
Printing from Smartphone/Tablet
324
Printing from Computer
Printing from Application Software (Windows Printer Driver)
Printing from Application Software (Mac OS Printer Driver)
Printing Using Canon Application Software
Printing Using a Web Service
325
Printing from Application Software (Windows Printer Driver)
Printing with Easy Setup Basic
Various Printing Methods
Changing the Print Quality and Correcting Image Data
Overview of the Printer Driver
Printer Driver Description
Updating the MP Drivers
326
Printing with Easy Setup
This section describes the simple procedure for setting the Quick Setup tab so that you can carry out
appropriate printing on this printer.
1. Check that the printer is turned on
2. Load paper on the printer
3. Open the printer driver setup window
4. Select a frequently used profile
In Commonly Used Settings on the Quick Setup tab, select a printing profile suited for the purpose.
When you select a printing profile, the Additional Features, Media Type, and Printer Paper Size
settings are automatically switched to the values that were preset.
5. Select the print quality
For Print Quality, select High, Standard, or Draft according to your purpose.
327
Important
• The print quality settings that can be selected may differ depending on a printing profile.
6. Complete the setup
Click OK.
When you execute print, the document is printed with settings that match your purpose.
328
Important
• When you select the Always Print with Current Settings check box, all settings specified on the
Quick Setup, Main, and Page Setup tabs are saved, and you can print with the same settings from the
next time as well.
• In the Commonly Used Settings window, click Save... to register the specified settings.
329
Paper Settings on the Printer Driver
When you use this printer, selecting a media type that matches the print purpose will help you achieve the
best print results.
You can use the following media types on this printer.
Canon genuine papers (Document Printing)
Media name <Model No.>
Media Type in the printer driver
Canon Red Label Superior <WOP111>
Plain Paper
Canon Océ Office Colour Paper <SAT213> Plain Paper
Canon genuine papers (Photo Printing)
Media name <Model No.>
Media Type in the printer driver
Photo Paper Pro Luster <LU-101>
Photo Paper Pro Luster
Photo Paper Plus Semi-gloss <SG-201> Photo Paper Plus Semi-gloss
Photo Paper Glossy <GP-501/GP-601>
Glossy Photo Paper
Matte Photo Paper <MP-101>
Matte Photo Paper
Canon genuine papers (Business Letter Printing)
Media name <Model No.>
Media Type in the printer driver
High Resolution Paper <HR-101N> High Resolution Paper
Canon genuine papers (Original Products)
Media name <Model No.> Media Type in the printer driver
Photo Stickers <PS-101>
Glossy Photo Paper
Commercially available papers
Media name
Media Type in the printer driver
Plain Paper (including recycled paper) Plain Paper
Envelopes
Envelope
Other Photo Paper
Other Photo Paper
330
Various Printing Methods
Setting a Page Size and Orientation
Setting the Number of Copies and Printing Order
Setting the Stapling Margin
Execute Borderless Printing
Fit-to-Page Printing
Scaled Printing
Page Layout Printing
Tiling/Poster Printing
Booklet Printing
Duplex Printing
Stamp/Background Printing
Registering a Stamp
Registering Image Data to be Used as a Background
Setting Up Envelope Printing
Printing on Postcards
Displaying the Print Results before Printing
Setting Paper Dimensions (Custom Size)
Editing the Print Document or Reprinting from the Print History
331
Setting a Page Size and Orientation
The paper size and orientation are essentially determined by the application software. When the page size
and orientation set for Page Size and Orientation on the Page Setup tab are same as those set with the
application software, you do not need to select them on the Page Setup tab.
When you are not able to specify them with the application software, the procedure for selecting a page size
and orientation is as follows:
You can also set page size and orientation on the Quick Setup tab.
1. Open the printer driver setup window
2. Select the paper size
Select a page size from the Page Size list on the Page Setup tab.
3. Set Orientation
Select Portrait or Landscape for Orientation. Check Rotate 180 degrees check box when you want to
perform printing with the original being rotated 180 degrees.
4. Complete the setup
Click OK.
When you execute print, the document will be printed with the selected page size and the orientation.
Note
• If Normal-size is selected for Page Layout, then Automatically reduce large document that the
printer cannot output is displayed.
Normally, you can leave the check box checked. During printing, if you do not want to reduce large
documents that cannot be printed on the printer, uncheck the check box.
332
Setting the Number of Copies and Printing Order
The procedure for specifying the number of copies and printing order is as follows:
You can also set the number of copies on the Quick Setup tab.
1. Open the printer driver setup window
2. Specify the number of copies to be printed
For Copies on the Page Setup tab, specify the number of copies to be printed.
3. Specify the print order
Check the Print from Last Page check box when you want to print from the last page in order, and
uncheck the check box when you want to print from the first page.
Check the Collate check box when you are printing multiple copies of a document and want to print out
all pages in each copy together. Uncheck this check box when you want to print all pages with the same
page number together.
• Print from Last Page:
/Collate:
• Print from Last Page:
/Collate:
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• Print from Last Page:
/Collate:
• Print from Last Page:
/Collate:
4. Complete the setup
Click OK.
When you execute print, the specified number of copies will be printed with the specified printing order.
Important
• When the application software that you used to create the document has the same function, specify the
settings on the printer driver. However, if the print results are not acceptable, specify the function
settings on the application software. When you specify the number of copies and the printing order with
both the application software and this printer driver, the number of copies may be multiplied numbers of
the two settings or the specified printing order may not be enabled.
• Print from Last Page appears grayed out and is unavailable when Tiling/Poster is selected for Page
Layout.
• When Booklet is selected for Page Layout, Print from Last Page and Collate appear grayed out and
cannot be set.
• When Duplex Printing (Manual) is selected, Print from Last Page appears grayed out and cannot be
set.
Note
• By setting both Print from Last Page and Collate, you can perform printing so that papers are collated
one by one starting from the last page.
These settings can be used in combination with Normal-size, Borderless, Fit-to-Page, Scaled, and
Page Layout.
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Setting the Stapling Margin
The procedure for setting the staple side and the margin width is as follows:
1. Open the printer driver setup window
2. Specify the side to be stapled
Check the position of the stapling margin from Stapling Side on the Page Setup tab.
The printer analyzes the Orientation and Page Layout settings, and automatically selects the best
staple position. When you want to change the setting, select from the list.
3. Set the margin width
If necessary, click Specify Margin... and set the margin width, and then click OK.
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Note
• The printer automatically reduces the print area depending on the staple position margin.
4. Complete the setup
Click OK on the Page Setup tab.
When you execute print, the data is printed with the specified staple side and margin width.
Important
• Stapling Side and Specify Margin... appear grayed out and are unavailable when:
• Borderless, Tiling/Poster, or Booklet is selected for Page Layout
• Scaled is selected for Page Layout (When Duplex Printing (Manual) is also selected, only
Stapling Side can be specified.)
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Execute Borderless Printing
The borderless printing function allows you to print data without any margin by enlarging the data so that it
extends slightly off the paper. In standard printing, margins are created around the document area. However,
in borderless printing function, these margins are not created. When you want to print data such as a photo
without providing any margin around it, set borderless printing.
The procedure for performing borderless printing is as follows:
You can also set borderless printing in Additional Features on the Quick Setup tab.
Setting Borderless Printing
1. Open the printer driver setup window
2. Set borderless printing
Select Borderless from the Page Layout list on the Page Setup tab.
Click OK when the confirmation message appears.
When a message prompting you to change the media type appears, select a media type from the list
and click OK.
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3. Check the paper size
Check the Page Size list. When you want to change it, select another page size from the list. The list
displays only sizes that can be used for borderless printing.
4. Adjust the amount of extension from the paper
If necessary, adjust the amount of extension using the Amount of Extension slider.
Moving the slider to the right increases the amount extending off the paper, and moving the slider to
the left decreases the amount.
It is recommended to set the slider at the second position from the right for most cases.
Important
• When the Amount of Extension slider is set to the rightmost position, the back side of the
paper may become smudged.
5. Complete the setup
Click OK.
When you execute print, the data is printed without any margins on the paper.
Important
• When a page size that cannot be used for borderless printing is selected, the size is automatically
changed to the valid page sizes for borderless printing.
• When Borderless is selected, the Printer Paper Size, Duplex Printing (Manual), Stapling Side
settings, and the Stamp/Background... (Stamp...) button on the Page Setup tab appear grayed out
and are unavailable.
• When Envelope, or High Resolution Paper is selected from the Media Type list on the Main tab,
you cannot perform borderless printing.
• Depending on the type of the media used during borderless printing, the print quality may deteriorate
at the top and bottom of the sheet or stains may form.
• When the ratio of the height to the width differs from the image data, a portion of the image may not
be printed depending on the size of the media used.
In this case, crop the image data with an application software according to the paper size.
Note
• When Plain Paper is selected for Media Type on the Main tab, borderless printing is not
recommended. Therefore, the message for media selection appears.
When you are using plain paper for test printing, select Plain Paper, and click OK.
Expanding the Range of the Document to Print
Setting a large amount of extension allows you to perform borderless printing with no problems. However,
the portion of the document extending off the paper range will not be printed and for this reason, the
subjects around the perimeter of a photo may not be printed.
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When you are not satisfied with the result of borderless printing, reduce the amount of extension. The
extension amount decreases as the Amount of Extension slider is moved to the left.
Important
• When the amount of extension is decreased, an unexpected margin may be produced on the print,
depending on the size of the paper.
Note
• When the Amount of Extension slider is set to the leftmost position, image data will be printed in the
full size.
• When Preview before printing is checked on the Main tab, you can confirm whether there will be no
margin before printing.
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Fit-to-Page Printing
The procedure for printing a document that is automatically enlarged or reduced to fit the page size to be
used is as follows:
1. Open the printer driver setup window
2. Set fit-to-page printing
Select Fit-to-Page from the Page Layout list on the Page Setup tab.
3. Select the paper size of the document
Using Page Size, select the page size that is set with your application software.
4. Select the print paper size
Select the size of the paper loaded in the printer from the Printer Paper Size list.
When the Printer Paper Size is smaller than the Page Size, the page image will be reduced. When the
Printer Paper Size is larger than the Page Size, the page image will be enlarged.
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The current settings are displayed in the settings preview on the left side of the printer driver.
5. Complete the setup
Click OK.
When you execute print, the document will be enlarged or reduced to fit to the page size.
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Scaled Printing
The procedure for printing a document with pages enlarged or reduced is as follows:
1. Open the printer driver setup window
2. Set scaled printing
Select Scaled from the Page Layout list on the Page Setup tab.
3. Select the paper size of the document
Using Page Size, select the page size that is set with your application software.
4. Set the scaling rate by using one of the following methods:
• Select a Printer Paper Size
When the printer paper size is smaller than the Page Size, the page image will be reduced. When
the printer paper size is larger than the Page Size, the page image will be enlarged.
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• Specify a scaling factor
Directly type in a value into the Scaling box.
The current settings are displayed in the settings preview on the left side of the printer driver.
5. Complete the setup
Click OK.
When you execute print, the document will be printed with the specified scale.
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Important
• When the application software which you used to create the original has the scaled printing function,
configure the settings on your application software. You do not need to configure the same setting in the
printer driver.
Note
• Selecting Scaled changes the printable area of the document.
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Page Layout Printing
The page layout printing function allows you to print more than one page image on a single sheet of paper.
The procedure for performing page layout printing is as follows:
1. Open the printer driver setup window
2. Set page layout printing
Select Page Layout from the Page Layout list on the Page Setup tab.
The current settings are displayed in the settings preview on the left side of the printer driver.
3. Select the print paper size
Select the size of the paper loaded in the printer from the Printer Paper Size list.
4. Set the number of pages to be printed on one sheet and the page order
If necessary, click Specify..., specify the following settings in the Page Layout Printing dialog box, and
click OK.
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Pages
To change the number of pages to be printed on a single sheet of paper, select the number of pages
from the list.
Page Order
To change the page arrangement order, select a placement method from the list.
Page Border
To print a page border around each document page, check this check box.
5. Complete the setup
Click OK on the Page Setup tab.
When you execute print, the specified number of pages will be arranged on each sheet of paper in the
specified order.
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Tiling/Poster Printing
The tiling/poster printing function allows you to enlarge image data, divide it into several pages, and print
these pages on separate sheets of paper. You can also paste the pages together to create a large print like
a poster.
The procedure for performing tiling/poster printing is as follows:
Setting Tiling/Poster Printing
1. Open the printer driver setup window
2. Set tiling/poster printing
Select Tiling/Poster from the Page Layout list on the Page Setup tab.
The current settings are displayed in the settings preview on the left side of the printer driver.
3. Select the print paper size
Select the size of the paper loaded in the printer from the Printer Paper Size list.
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4. Set the number of image divisions and the pages to be printed
If necessary, click Specify..., specify the following settings in the Tiling/Poster Printing dialog box,
and then click OK.
Image Divisions
Select the number of divisions (vertical x horizontal).
As the number of divisions increases, the number of sheets used for printing increases. If you are
pasting pages together to create a poster, increasing the number of divisions allows you to create
a larger poster.
Print "Cut/Paste" in margins
To leave out words "Cut" and "Paste", uncheck this check box.
Note
• This feature may be unavailable when certain printer drivers or operating environments are
used.
Print "Cut/Paste" lines in margins
To leave out cut lines, uncheck this check box.
Print page range
Specifies the printing range. Select All under normal circumstances.
To reprint only a specific page, select Pages and enter the page number you want to print. To
specify multiple pages, enter the page numbers by separating them with commas or by entering a
hyphen between the page numbers.
Note
• You can also specify the print range by clicking the pages in the settings preview.
5. Complete the setup
Click OK on the Page Setup tab.
When you execute print, the document will be divided into several pages during printing.
Printing Only Specific Pages
If ink becomes faint or runs out during printing, you can reprint only the specific pages by following the
procedure below:
1. Set the print range
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In the settings preview on the left of the Page Setup tab, click the pages that do not need to be
printed.
The pages that were clicked are deleted, and only the pages to be printed are displayed.
Note
• Click the deleted pages to display them again.
• Right-click the settings preview to select Print all pages or Delete all pages.
2. Complete the setup
After completing the page selection, click OK.
When you execute print, only specified pages will be printed.
Important
• Since tiling/poster printing enlarges the document when printing it, the print results may become coarse.
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Booklet Printing
The booklet printing function allows you to print data for a booklet. Data is printed on both sides of the paper.
This type of printing ensures that pages can be collated properly, in page number order, when the printed
sheets are folded and stapled at the center.
The procedure for performing booklet printing is as follows:
1. Open the printer driver setup window
2. Set booklet printing
Select Booklet from the Page Layout list on the Page Setup tab.
The current settings are displayed in the settings preview on the left side of the window.
3. Select the print paper size
Select the size of the paper loaded in the printer from the Printer Paper Size list.
4. Set the margin for stapling and the margin width
Click Specify... and specify the following settings in the Booklet Printing dialog box, and then click OK.
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Margin for stapling
Select which side should the stapling margin be on when the booklet is completed.
Insert blank page
To leave one side of a sheet blank, check the check box, and select the page to be left blank.
Margin
Enter the margin width. The specified width from the center of the sheet becomes the margin width
for one page.
Page Border
To print a page border around each document page, check the check box.
5. Complete the setup
Click OK on the Page Setup tab.
When you execute print, the document will be printed on one side of a sheet of paper. When the printing
of one side is complete, set the paper correctly by following the message and click OK.
When the printing of the other side is complete, fold the paper at the center of the margin and make a
booklet.
Important
• Booklet cannot be selected when a media type other than Plain Paper is selected for Media Type on
the Main tab.
Note
• The stamp and background are not printed on the inserted blank sheets with the Insert blank page
function of booklet printing.
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Duplex Printing
The procedure for printing data on both sides of one sheet of paper is as follows:
You can also set duplex printing in Additional Features on the Quick Setup tab.
1. Open the printer driver setup window
2. Set duplex printing
Check the Duplex Printing (Manual) check box on the Page Setup tab.
3. Select the layout
Select Normal-size, Fit-to-Page, Scaled, or Page Layout from the Page Layout list.
4. Specify the side to be stapled
The best Stapling Side is selected automatically from the Orientation and Page Layout settings. To
change the setting, select another stapling side from the list.
5. Set the margin width
If necessary, click Specify Margin... and set the margin width, and then click OK.
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6. Complete the setup
Click OK on the Page Setup tab.
When you execute print, the document is first printed on one side of a sheet of paper. After one side is
printed, reload the paper correctly according to the message.
Then click Start Printing to print the opposite side.
Important
• When a media type other than Plain Paper is selected from Media Type on the Main tab, Duplex
Printing (Manual) appears grayed out and is unavailable.
• When Borderless, Tiling/Poster or Booklet is selected from the Page Layout list, Duplex Printing
(Manual) and Stapling Side appear grayed out and are unavailable.
Note
• If the back side of the paper becomes smudged during duplex printing, perform Bottom Plate Cleaning
in the Maintenance tab.
Related Topics
Cleaning Inside the Printer
Changing the Printer Operation Mode
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Stamp/Background Printing
Stamp or Background may be unavailable when certain printer drivers or operating environments are used.
The Stamp function allows you to print a stamp text or a bitmap over or behind document data. It also
allows you to print date, time and user name. The Background function allows you to print a light illustration
behind the document data.
The procedure for performing stamp/background printing is as follows:
Printing a Stamp
"CONFIDENTIAL," "IMPORTANT," and other stamps that are used often in companies are pre-registered.
1. Open the printer driver setup window
2. Click Stamp/Background... (Stamp...) on the Page Setup tab
The Stamp/Background (Stamp) dialog box opens.
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Note
• With the XPS printer driver, the Stamp/Background... button has become the Stamp... button
and only the stamp function can be used.
3. Select a stamp
Check the Stamp check box, and select the stamp to be used from the list.
The current settings are displayed in the settings preview on the left side of the Page Setup tab.
4. Set the stamp details
If necessary, specify the following settings, and then click OK.
Define Stamp... button
To change the stamp text, bitmap, or position, click this.
Place stamp over text
To print the stamp on the front of the document, check this check box.
Note
• The stamp is given priority because the stamp is printed over the document data in the
sections where the stamp and the document data overlap. When this check box is
unchecked, the stamp is printed behind the document data and may be hidden in the
overlapping sections depending on the application software used.
• Place stamp over text cannot be used when the XPS printer driver is used.
When the XPS printer driver is used, the stamp is normally printed in the foreground of the
document.
Print semitransparent stamp
Check this check box to print a semi-transparent stamp on the document.
This function is available only when the XPS printer driver is used.
Stamp first page only
To print the stamp only on the first page, check this check box.
5. Complete the setup
Click OK on the Page Setup tab.
When you execute print, the data is printed with the specified stamp.
Printing a Background
Two bitmap files are pre-registered as samples.
1. Open the printer driver setup window
2. Click Stamp/Background... on the Page Setup tab
The Stamp/Background dialog box opens.
3. Select the background
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Check the Background check box, and select the background to be used from the list.
The current settings are displayed in the settings preview on the left side of the Page Setup tab.
4. Set the background details
If necessary, complete the following settings, and then click OK.
Select Background... button
To use another background or change the layout or density of a background, click this.
Background first page only
To print the background only on the first page, check this check box.
5. Complete the setup
Click OK on the Page Setup tab.
When you execute print, the data is printed with the specified background.
Important
• When Borderless is selected, the Stamp/Background... (Stamp...) button appears grayed out and is
unavailable.
Note
• The stamp and background are not printed on blank sheets inserted with the Insert blank page
function of booklet printing.
Related Topics
Registering a Stamp
Registering Image Data to be Used as a Background
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Registering a Stamp
This feature may be unavailable when certain printer drivers or operating environments are used.
You can create and register a new stamp. You can also change and re-register some of the settings of an
existing stamp. Unnecessary stamps can be deleted at any time.
The procedure for registering a new stamp is as follows:
Registering a New Stamp
1. Open the printer driver setup window
2. Click Stamp/Background... (Stamp...) on the Page Setup tab
The Stamp/Background (Stamp) dialog box opens.
Note
• With the XPS printer driver, the Stamp/Background... button has become the Stamp... button
and only the stamp function can be used.
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3. Click Define Stamp...
The Stamp Settings dialog box opens.
4. Configure the stamp while viewing the preview window
• Stamp tab
Select Text, Bitmap, or Date/Time/User Name that matches your purpose for Stamp Type.
◦ For Text registration, the characters must already be entered in Stamp Text. If necessary,
change the TrueType Font, Style, Size, and Outline settings. You can select the color of
the stamp by clicking Select Color....
◦ For Bitmap, click Select File... and select the bitmap file (.bmp) to be used. If necessary,
change the settings of the Size and Transparent white area.
◦ For Date/Time/User Name, the creation date/time and user name of the printed object are
displayed in Stamp Text. If necessary, change the settings of TrueType Font, Style, Size,
and Outline. You can select the color of the stamp by clicking Select Color....
Important
• Stamp Text appears grayed out and is unavailable when Date/Time/User Name is
selected.
• Placement tab
Select the stamp position from the Position list. You can also select Custom from the Position
list and specify coordinates for X-Position and Y-Position.
You can also change the stamp position by dragging the stamp in the preview window.
To change the stamp position angle, type a value in the Orientation box directly.
Important
• Orientation cannot be changed when Bitmap is selected for Stamp Type on the Stamp tab.
5. Save the stamp
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Click the Save settings tab and enter a title in the Title box, and then click Save.
Click OK when the confirmation message appears.
Note
• Spaces, tabs, and returns cannot be entered at the beginning or end of a title.
6. Complete the setup
Click OK. The Stamp/Background (Stamp) dialog box opens again.
The registered title appears in the Stamp list.
Changing and Registering Some of Stamp Settings
1. Select the stamp for which the settings are to be changed
Select the Stamp check box in the Stamp/Background (Stamp) dialog box. Then from the list, select
the title of the stamp to be changed.
2. Click Define Stamp...
The Stamp Settings dialog box opens.
3. Configure the stamp while viewing the preview window
4. Overwrite save the stamp
Click Save overwrite on the Save settings tab.
When you want to save the stamp with a different title, type a new title in the Title box and click Save.
Click OK when the confirmation message appears.
5. Complete the setup
Click OK. The Stamp/Background (Stamp) dialog box opens again.
The registered title appears in the Stamp list.
Deleting an Unnecessary Stamp
1. Click Define Stamp... in the Stamp/Background (Stamp) dialog box
The Stamp Settings dialog box opens.
2. Select the stamp to be deleted
Select the title of the stamp you want to delete from the Stamps list on the Save settings tab. Then
click Delete.
Click OK when the confirmation message appears.
3. Complete the setup
Click OK. The Stamp/Background (Stamp) dialog box opens again.
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Registering Image Data to be Used as a Background
This feature may be unavailable when certain printer drivers or operating environments are used.
You can select a bitmap file (.bmp) and register it as a new background. You can also change and register
some of the settings of an existing background. An unnecessary background can be deleted.
The procedure for registering image data to be used as a background is as follows:
Registering New Background
1. Open the printer driver setup window
2. Click Stamp/Background... on the Page Setup tab
The Stamp/Background dialog box opens.
Note
• With the XPS printer driver, the Stamp/Background... button has become the Stamp... button
and Background cannot be used.
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3. Click Select Background...
The Background Settings dialog box opens.
4. Select the image data to be registered to the background
Click Select File.... Select the target bitmap file (.bmp), and then click Open.
5. Specify the following settings while viewing the preview window
Layout Method
Select how the background image data is to be placed.
When Custom is selected, you can set coordinates for X-Position and Y-Position.
You can also change the background position by dragging the image in the preview window.
Intensity
Set the intensity of the background image data with the Intensity slider. Moving the slider to the
right darkens the background, and moving the slider to the left lightens the background. To print
the background at the original bitmap intensity, move the slider to the rightmost position.
6. Save the background
Click the Save settings tab and enter a title in the Title box, and then click Save.
Click OK when the confirmation message appears.
Note
• Spaces, tabs, and returns cannot be entered at the beginning or end of a title.
7. Complete the setup
Click OK, then it returns to Stamp/Background dialog box.
The registered title appears in the Background list.
Changing and Registering Some Background Settings
1. Select the background for which the settings are to be changed
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Select the Background check box in the Stamp/Background dialog box. Then from the list, select
the title of the background you want to change.
2. Click Select Background...
The Background Settings dialog box opens.
3. Specify each item on the Background tab while viewing the preview window
4. Save the background
Click Save overwrite on the Save settings tab. When you want to save the background with a
different title, enter a new title in the Title box and click Save.
Click OK when the confirmation message appears.
5. Complete the setup
Click OK, then it returns to Stamp/Background dialog box.
The registered title appears in the Background list.
Deleting an Unnecessary Background
1. Click Select Background... in the Stamp/Background dialog box
The Background Settings dialog box opens.
2. Select the background to be deleted
Select the title of the background you want to delete from the Backgrounds list on the Save settings
tab, and then click Delete.
Click OK when the confirmation message appears.
3. Complete the setup
Click OK, then it returns to Stamp/Background dialog box.
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Setting Up Envelope Printing
The procedure for performing envelope printing is as follows:
1. Load envelope on the printer
2. Open the printer driver setup window
3. Select the media type
Select Envelope from Commonly Used Settings on the Quick Setup tab.
4. Select the paper size
When the Envelope Size Setting dialog box is displayed, select Envelope Com 10, Envelope DL,
Yougata 4 4.13"x9.25", or Yougata 6 3.86"x7.48", and then click OK.
5. Set the orientation
To print the addressee horizontally, select Landscape for Orientation.
6. Select the print quality
Select High or Standard that matches your purpose for Print Quality.
7. Complete the setup
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Click OK.
When you execute print, the information is printed on the envelope.
Important
• When you execute envelope printing, guide messages are displayed.
To hide the guide messages, check the Do not show this message again check box.
To show the guide again, click the View Printer Status button on the Maintenance tab, and start the
Canon IJ Status Monitor.
Then click Envelope Printing from Display Guide Message of the Option menu to enable the setting.
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Printing on Postcards
This section describes the procedure for postcard printing.
1. Load postcard on the printer
2. Open the printer driver setup window
3. Select commonly used settings
Display the Quick Setup tab, and for Commonly Used Settings, select Standard.
4. Select the media type
For Media Type, select Hagaki A, Ink Jet Hagaki, Hagaki K, or Hagaki.
Important
• This printer cannot print on postcards that have photos or stickers attached.
• When printing on each side of a postcard separately, you will get cleaner printing if you print the
message side first and then print the address side.
5. Select the paper size
For Printer Paper Size, select Hagaki 100x148mm or Hagaki 2 200x148mm.
Important
• Return postcards can be used only when you print them from the computer.
• When printing a return postcard, always set the paper size to Hagaki 2 200x148mm from your
application software or the printer driver.
• Do not fold the return postcard. If a crease is formed, the printer will not be able to feed the
postcard properly, and this condition will cause line shifts or a paper jam.
• With return postcards, borderless printing cannot be used.
6. Set the print orientation
To print the address horizontally, set Orientation to Landscape.
7. Select the print quality
For Print Quality, select High or Standard, according to your purpose.
8. Complete the setup
Click OK.
When you execute printing, the data will be printed onto the postcard.
Important
• When you execute postcard printing, a guide message is displayed.
When the guide message is displayed, select Do not show this message again if you do not want any
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guide messages to be displayed.
To display guide messages again, open the Maintenance tab and click View Printer Status to start the
Canon IJ Status Monitor.
On the Option menu, choose Display Guide Message and click Hagaki Printing to enable the setting.
• When printing on media other than postcards, load the media according to usage method of that media,
and click Start Printing.
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Displaying the Print Results before Printing
If you are using the XPS printer driver, replace "Canon IJ Preview" with "Canon IJ XPS Preview" when
reading this information.
You can display and check the print result before printing.
The procedure for displaying the print result before printing is as follows:
You can also set the print results display on the Quick Setup tab.
1. Open the printer driver setup window
2. Set the preview
Check the Preview before printing check box on the Main tab.
3. Complete the setup
Click OK.
When you execute print, the Canon IJ Preview opens and displays the print results.
Important
• In the Manual Color Adjustment dialog box, the Color Adjustment tab contains the Print a pattern
for color adjustment check box. When this check box is selected, the Preview before printing
appears grayed out and is unavailable.
Related Topic
Canon IJ Preview
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Setting Paper Dimensions (Custom Size)
You can specify the height and width of paper when its size cannot be selected from the Page Size. Such a
paper size is called "custom size."
The procedure for specifying a custom size is as follows:
You can also set a custom size in Printer Paper Size on the Quick Setup tab.
1. Open the printer driver setup window
2. Select the paper size
Select Custom... for Page Size on the Page Setup tab.
The Custom Paper Size dialog box opens.
3. Set the custom paper size
Specify Units, and enter the Width and Height of the paper to be used. Then click OK.
4. Complete the setup
Click OK on the Page Setup tab.
When you execute print, the data is printed with the specified paper size.
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Important
• If the application software that created the document has a function for specifying height and width
values, use the application software to set the values. If the application software does not have such a
function or if the document does not print correctly, perform the above procedure from the printer driver
to set the values.
• Printing may be disabled depending on the size of the specified user-defined media.
For information about printable sizes for user-defined media, see "Supported Media Types."
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Editing the Print Document or Reprinting from the Print History
This function is unavailable when the standard IJ printer driver is used.
In the Canon IJ XPS preview window, you can edit the print document or retrieve the document print history
to print the document.
The procedure for using the Canon IJ XPS Preview is as follows:
Print
Combine Documents
Delete Document
Reset Documents
View Thumbnails
Move Document
Undo
Move Page
Delete Page
Note
• By clicking
View Thumbnails, you can display or hide thumbnails of the print documents selected
in the Document Name list.
• Clicking
Undo reverses the change that just performed.
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Editing and Printing a Print Document
When printing multiple documents or pages, you can combine documents, change the print sequence of
the documents or pages, or delete documents or pages.
1. Open the printer driver setup window
2. Set the preview
Check the Preview before printing check box on the Main tab.
3. Complete the setup
Click OK.
The Canon IJ XPS Preview will start and the print result will be displayed before printing.
4. Editing print documents and print pages
• Combining print documents
You can combine multiple print documents to form a single document. By combining print
documents, you can prevent blank pages from being inserted when you execute duplex printing
or page layout printing.
From the Document Name list, select the documents to be combined. On the Edit menu, select
Combine Documents from Documents to combine the documents in the listed sequence.
To select multiple print documents, hold down the Ctrl key and click the documents to be
merged, or hold down the Shift key and press the upper arrow or lower arrow key. You can also
click a blank area in the document list and drag the mouse to select multiple documents.
When you combine documents, the documents selected before the combining are deleted from
the list and the combined document is added to the list.
• Changing the sequence of print documents or print pages
◦ To change the sequence of the print documents, go to the Document Name list, and select
the print document to be moved. Next, on the Edit menu, select Move Document from
Documents, and select the appropriate item. You can also click and drag a print document
to change the print sequence.
◦ To change the sequence of the print pages, click View Thumbnails from the Option menu,
and select the print page to be moved. Next, on the Edit menu, select Move Page from
Pages, and select the appropriate item. You can also click and drag a print page to change
the print sequence.
• Deleting print documents and print pages
◦ To delete a print document, select the target document from the Document Name list, and
on the Edit menu, choose Documents and then Delete Document.
◦ To delete a print page, click View Thumbnails from the Option menu, and select the print
page to be deleted. Next, on the Edit menu, select Delete Page from Pages.
• Print page recovery
You can recover pages that were deleted with Delete Page.
To recover pages, select the View Deleted Pages check box from the Option menu, and select
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the pages to be recovered from among the displayed thumbnail pages. Then from the Edit menu
chose Pages and then Restore Page.
After editing the print documents or print pages, you can change the print settings on the Page
Information, Layout and Manual Color Adjustment tabs as necessary.
Important
• To display the multiple documents in the list, open the preview and execute print again.
• To return the print documents to their original condition before they were edited in the preview,
on the Edit menu, select Reset Documents from Documents.
• If the documents to be combined have different print settings, a message may be displayed.
Check the contents of the displayed message before combining the documents.
• If the documents to be combined have different output paper sizes and duplex printing or page
layout printing is to be performed, the printer may not produce the expected print results for
certain print pages.
Check the preview before printing.
• Depending on the print settings of the print document, some functions may not be available in
the Canon IJ XPS preview.
Note
• You can rename Document Name to any name.
5. Executing print
Click Print.
When you execute print, the printer uses the specified settings to print the data.
Reprinting from the Print History
When you click Save Print History on the File menu to enable the setting, the document printed from the
preview is saved, and you can reprint the document with the same settings.
1. Displaying the print history
Open the printer driver setup window. Then on the Maintenance tab, select View Print History.
The saved print document is displayed in the preview.
Important
• To limit the number of print history registrations, click History Entry Limit on the File menu.
• If the limit on the number of registration is exceeded, the print history registrations are deleted
starting from the oldest one.
2. Selecting a print document
From the Document Name list, select the document to be printed.
3. Executing print
Click Print.
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Related Topic
Displaying the Print Results before Printing
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Changing the Print Quality and Correcting Image Data
Setting the Print Quality Level (Custom)
Printing a Color Document in Monochrome
Specifying Color Correction
Optimal Photo Printing of Image Data
Adjusting Colors with the Printer Driver
Printing with ICC Profiles
Adjusting Color Balance
Adjusting Color Balance Using Sample Patterns (Printer Driver)
Adjusting Brightness
Adjusting Intensity
Adjusting Contrast
Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver)
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Setting the Print Quality Level (Custom)
The print quality level can be set in the Custom.
The procedure for setting the print quality level is as follows:
1. Open the printer driver setup window
2. Select the print quality
On the Main tab, select Custom for Print Quality, and click Set....
The Custom dialog box opens.
3. Setting the print quality level
Drag the slider bar to select the print quality level and click OK.
4. Complete the setup
Click OK on the Main tab.
When you execute print, the image data is printed with the selected print quality level.
Important
• Certain print quality levels cannot be selected depending on the settings of Media Type.
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Related Topics
Specifying Color Correction
Adjusting Color Balance
Adjusting Brightness
Adjusting Intensity
Adjusting Contrast
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Printing a Color Document in Monochrome
The procedure for printing a color document in monochrome is as follows:
You can also set a grayscale printing in Additional Features on the Quick Setup tab.
1. Open the printer driver setup window
2. Set grayscale printing
Check the Grayscale Printing check box on the Main tab.
3. Complete the setup
Click OK.
When you execute print, the document is converted to grayscale data. It allows you to print the color
document in monochrome.
Important
• When the Grayscale Printing check box is checked, the printer driver processes image data as sRGB
data. In this case, actual colors printed may differ from those in the original image data.
When using the grayscale printing function to print Adobe RGB data, convert the data to sRGB data
using an application software.
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Note
• During Grayscale Printing, inks other than black ink may be used as well.
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Specifying Color Correction
You can specify the color correction method suited to the type of document to be printed.
Normally, the printer driver adjusts the colors by using Canon Digital Photo Color so that data is printed with
color tints that most people prefer. This method is suitable for printing sRGB data.
When you want to print by using the color space (sRGB) of the image data effectively, select ICM (ICC
Profile Matching). When you want to use an application software to specify a printing ICC profile, select
None.
The procedure for specifying color correction is as follows:
You can also set color correction on the Quick Setup tab by choosing Photo Printing under Commonly
Used Settings, and then choosing Color/Intensity Manual Adjustment under Additional Features.
1. Open the printer driver setup window
2. Select the manual color adjustment
On the Main tab, select Manual for Color/Intensity, and click Set....
The Manual Color Adjustment dialog box opens.
3. Select color correction
Click Matching tab, select Color Correction setting that matches your purpose from the following, and
click OK.
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Driver Matching
With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer.
ICM (ICC Profile Matching)
Adjusts the colors by using an ICC profile when printing.
Specify the input profile to be used.
None
The printer driver does not perform color correction. Select this value when you are specifying an
individually created printing ICC profile in an application software to print data.
4. Complete the setup
Click OK on the Main tab.
When you execute print, the document data is printed with the specified color correction.
Important
• When ICM is disabled in the application software, ICM is unavailable for Color Correction and the
printer may not be able to print the image data properly.
• When the Grayscale Printing check box on the Main tab is checked, Color Correction appears
grayed out and is unavailable.
Related Topics
Optimal Photo Printing of Image Data
Adjusting Colors with the Printer Driver
Printing with ICC Profiles
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Optimal Photo Printing of Image Data
When people print images taken with digital cameras, they sometimes feel that the printed color tones differ
from those of actual image or those displayed on the monitor.
To get the print results as close as possible to the desired color tones, you must select a printing method
that is best suited to the application software used or to your purpose.
Color Management
Devices such as digital cameras, scanners, monitors, and printers handle color differently. Color
management (color matching) is a method that manages device-dependent "colors" as a common color
space.
For Windows, a color management system called "ICM" is built into the operating system.
sRGB is one of the common color spaces that is frequently used.
ICC profiles convert device-dependent "colors" into a common color space. By using an ICC profile and
carrying out color management, you can draw out the color space of the image data within the color
reproduction area that the printer can express.
Selecting a Printing Method Suited to the Image Data
The recommended printing method depends on the color space (sRGB) of the image data or the
application software to be used.
There are two typical printing methods.
Check the color space (sRGB) of the image data and the application software to be used, and then select
the printing method suited to your purpose.
Adjusting Colors with the Printer Driver
Describes the procedure for printing sRGB data by using the color correction function of the printer
driver.
• To print using Canon Digital Photo Color
The printer prints data with color tints that most people prefer, reproducing colors of the original
image data and producing three-dimensional effects and high, sharp contrasts.
• To print by directly applying editing and touch-up results of an application software
When printing the data, the printer brings out subtle color difference between dark and light
areas, while leaving the darkest and lightest areas intact.
When printing the data, the printer applies fine adjustment results, such as brightness
adjustments made with an application software.
Printing with ICC Profiles
Describes the procedure for printing by using the color space of sRGB effectively.
You can print with a common color space by setting up the application software and the printer driver
so that the color management matches the input ICC profile of the image data.
The method for setting up the printer driver differs depending on the application software to be used.
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Adjusting Colors with the Printer Driver
You can specify the color correction function of the printer driver to print sRGB data with color tints that most
people prefer through the use of Canon Digital Photo Color.
When printing from an application software that can identify ICC profiles and allows you to specify them, use
a printing ICC profile in the application software, and select settings for color management.
The procedure for adjusting colors with the printer driver is as follows:
1. Open the printer driver setup window
2. Select the manual color adjustment
On the Main tab, select Manual for Color/Intensity, and click Set....
The Manual Color Adjustment dialog box opens.
3. Select color correction
Click Matching tab, and select Driver Matching for Color Correction.
4. Set the other items
If necessary, click Color Adjustment tab, and adjust the color balance (Cyan, Magenta, Yellow) and
adjust Brightness, Intensity, and Contrast settings, and then click OK.
5. Complete the setup
Click OK on the Main tab.
When you execute print, the printer driver adjusts the colors when printing the data.
Related Topics
Setting the Print Quality Level (Custom)
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Specifying Color Correction
Adjusting Color Balance
Adjusting Brightness
Adjusting Intensity
Adjusting Contrast
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Printing with ICC Profiles
When the image data has a specified input ICC profile, you can print by using the color space (sRGB) of the
data effectively.
The printer driver setting procedure varies depending on the application software used to print.
Specify an ICC Profile from the Application Software and Print the Data
When you print the editing and touch-up results of Adobe Photoshop, Canon Digital Photo Professional,
or any application software that allows you to specify input and printing ICC profiles, you print by
effectively using the color space of the input ICC profile specified in the image data.
To use this printing method, use your application software to select color management items and specify
an input ICC profile and a printing ICC profile in the image data.
Even if you print using a printing ICC profile that you created yourself from your application software, be
sure to select color management items from your application software.
For instructions, refer to the manual of the application software you are using.
1. Open the printer driver setup window
2. Select the manual color adjustment
On the Main tab, select Manual for Color/Intensity, and click Set....
The Manual Color Adjustment dialog box opens.
3. Select color correction
Click Matching tab, and select None for Color Correction.
4. Set the other items
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If necessary, click Color Adjustment tab, and adjust the color balance (Cyan, Magenta, Yellow) and
adjust Brightness, Intensity, and Contrast settings, and then click OK.
5. Complete the setup
Click OK on the Main tab.
When you execute print, the printer uses the color space of the image data.
Specify an ICC Profile with the Printer Driver, and then Print
Print from an application software that cannot identify input ICC profiles or does allow you to specify one
by using the color space of the input ICC profile (sRGB) found in the data.
1. Open the printer driver setup window
2. Select the manual color adjustment
On the Main tab, select Manual for Color/Intensity, and click Set....
The Manual Color Adjustment dialog box opens.
3. Select color correction
Click Matching tab, and select ICM (ICC Profile Matching) for Color Correction.
4. For Input Profile, select Standard.
Important
• When the application software specifies an input profile, the input profile setting of the printer
driver becomes invalid.
5. Set the other items
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If necessary, click Color Adjustment tab, and adjust Cyan, Magenta, Yellow, Brightness, Intensity,
and Contrast settings, and then click OK.
6. Complete the setup
Click OK on the Main tab.
When you execute print, the printer uses the color space of the image data.
Related Topics
Setting the Print Quality Level (Custom)
Specifying Color Correction
Adjusting Color Balance
Adjusting Brightness
Adjusting Intensity
Adjusting Contrast
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Adjusting Color Balance
You can adjust the color tints when printing.
Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes
the total color balance of the document. Use the application software when you want to change the color
balance significantly. Use the printer driver only when you want to adjust the color balance slightly.
The following sample shows the case when color balance is used to intensify cyan and to diminish yellow so
that the overall colors are more uniform.
No adjustment
Adjust color balance
The procedure for adjusting color balance is as follows:
You can also set color balance on the Quick Setup tab by choosing Photo Printing under Commonly
Used Settings, and then choosing Color/Intensity Manual Adjustment under Additional Features.
1. Open the printer driver setup window
2. Select the manual color adjustment
On the Main tab, select Manual for Color/Intensity, and click Set....
The Manual Color Adjustment dialog box opens.
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3. Adjust color balance
There are individual sliders for Cyan, Magenta, and Yellow. Each color becomes stronger when the
corresponding slider is moved to the right, and becomes weaker when the corresponding slider is moved
to the left. For example, when cyan becomes weaker, the color red becomes stronger.
You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. The
current settings are displayed in the settings preview on the left side of the printer driver.
After adjusting each color, click OK.
4. Complete the setup
Click OK on the Main tab.
When you execute print, the document is printed with the adjusted color balance.
Important
• When the Grayscale Printing check box on the Main tab is checked, the color balance (Cyan,
Magenta, Yellow) appear grayed out and are unavailable.
Related Topics
Setting the Print Quality Level (Custom)
Specifying Color Correction
Adjusting Color Balance Using Sample Patterns (Printer Driver)
Adjusting Brightness
Adjusting Intensity
Adjusting Contrast
Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver)
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Adjusting Color Balance Using Sample Patterns (Printer Driver)
You can look at the print results of pattern print and adjust the color balance.
When you change the color balance or intensity/contrast of a document, the pattern print function prints the
adjustment results in a list, together with the adjustment values.
Described below is the procedure for adjusting the color balance while looking at the pattern.
1. Open the printer driver setup window
2. Select the manual color adjustment
On the Main tab, select Manual for Color/Intensity, and click Set....
The Manual Color Adjustment dialog box opens.
3. Selecting pattern print
On the Color Adjustment tab, select the Print a pattern for color adjustment check box, and click
Pattern Print preferences....
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4. Setting pattern print
When the Pattern Print dialog box opens, set the following items, and then click OK.
Parameters to Adjust
Select Cyan/Magenta/Yellow.
Important
• When the Grayscale Printing check box on the Main tab is checked, Cyan/Magenta/Yellow
appear grayed out and are unavailable.
Printer Paper Size
Select the paper size to be used for pattern printing.
Note
• Depending on the paper size selected on the Page Setup tab, there may be sizes that cannot
be selected.
Amount of Pattern Instances
Select Largest, Large, or Small to set the number of patterns to be printed.
Note
• Largest and Large cannot be selected when certain paper sizes or output paper sizes are
selected.
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Color Variation Between Instances
Set the amount of color change between neighboring patterns.
Note
• Large is about double the size of Medium, and Small is about half the size of Medium.
5. Checking the print results of pattern print
On the Color Adjustment tab, select OK to close the Manual Color Adjustment dialog box.
On the Main tab, select OK, and then execute printing. The printer then prints a pattern in which the
color balance that you set is the center value.
6. Adjusting the color balance
Look at the print results and select the image that you like best. Then enter the color balance numbers
indicated at the bottom of that image into the Cyan, Magenta, and Yellow fields on the Color
Adjustment tab.
Clear the Print a pattern for color adjustment check box, and click OK.
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Note
• You can also set color balance on the Quick Setup tab by choosing Photo Printing under
Commonly Used Settings, and then choosing Color/Intensity Manual Adjustment under
Additional Features.
7. Complete the setup
Click OK on the Main tab.
Then when you execute printing, the document is printed with the color balance that was adjusted by the
pattern print function.
Important
• When Print a pattern for color adjustment is selected on the Color Adjustment tab, the following
items are grayed out and cannot be set:
• Preview before printing on the Main tab
• Stapling Side and Specify Margin... on the Page Setup tab (When Duplex Printing (Manual) is
set, only Stapling Side can be set.)
• You can print a pattern only if the Page Layout setting on the Page Setup tab is Normal-size or
Borderless.
• When the Grayscale Printing check box on the Main tab is checked, Cyan, Magenta, and Yellow
appear grayed out and are unavailable.
• Depending on your application software, this function may not be available.
Related Topics
Adjusting Color Balance
Adjusting Intensity
Adjusting Contrast
Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver)
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Adjusting Brightness
You can change the brightness of the overall image data during printing.
This function does not change pure white or pure black but it changes the brightness of the intermediate
colors.
The following sample shows the print result when the brightness setting is changed.
Light is selected
Normal is selected
Dark is selected
The procedure for adjusting brightness is as follows:
You can also set brightness on the Quick Setup tab by choosing Photo Printing under Commonly Used
Settings, and then choosing Color/Intensity Manual Adjustment under Additional Features.
1. Open the printer driver setup window
2. Select the manual color adjustment
On the Main tab, select Manual for Color/Intensity, and click Set....
The Manual Color Adjustment dialog box opens.
3. Specify the brightness
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Select Light, Normal, or Dark for Brightness, and click OK. The current settings are displayed in the
settings preview on the left side of the printer driver.
4. Complete the setup
Click OK on the Main tab.
When you execute print, the data is printed at the specified brightness.
Related Topics
Setting the Print Quality Level (Custom)
Specifying Color Correction
Adjusting Color Balance
Adjusting Intensity
Adjusting Contrast
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Adjusting Intensity
You can dilute (brighten) or intensify (darken) the colors of the overall image data during printing.
The following sample shows the case when the intensity is increased so that all colors become more intense
when the image data is printed.
No adjustment
Higher intensity
The procedure for adjusting intensity is as follows:
You can also set intensity on the Quick Setup tab by choosing Photo Printing under Commonly Used
Settings, and then choosing Color/Intensity Manual Adjustment under Additional Features.
1. Open the printer driver setup window
2. Select the manual color adjustment
On the Main tab, select Manual for Color/Intensity, and click Set....
The Manual Color Adjustment dialog box opens.
3. Adjust intensity
Moving the Intensity slider to the right intensifies (darkens) the colors, and moving the slider to the left
dilutes (brightens) the colors.
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You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. The
current settings are displayed in the settings preview on the left side of the printer driver.
After adjusting each color, click OK.
4. Complete the setup
Click OK on the Main tab.
When you execute print, the image data is printed with the adjusted intensity.
Related Topics
Setting the Print Quality Level (Custom)
Specifying Color Correction
Adjusting Color Balance
Adjusting Color Balance Using Sample Patterns (Printer Driver)
Adjusting Brightness
Adjusting Contrast
Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver)
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Adjusting Contrast
You can adjust the image contrast during printing.
To make the differences between the light and dark portions of images greater and more distinct, increase
the contrast. On the other hand, to make the differences between the light and dark portions of images
smaller and less distinct, reduce the contrast.
No adjustment
Adjust the contrast
The procedure for adjusting contrast is as follows:
You can also set contrast on the Quick Setup tab by choosing Photo Printing under Commonly Used
Settings, and then choosing Color/Intensity Manual Adjustment under Additional Features.
1. Open the printer driver setup window
2. Select the manual color adjustment
On the Main tab, select Manual for Color/Intensity, and click Set....
The Manual Color Adjustment dialog box opens.
3. Adjust the contrast
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Moving the Contrast slider to the right increases the contrast, and moving the slider to the left decreases
the contrast.
You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. The
current settings are displayed in the settings preview on the left side of the printer driver.
After adjusting each color, click OK.
4. Complete the setup
Click OK on the Main tab.
When you execute print, the image is printed with the adjusted contrast.
Related Topics
Setting the Print Quality Level (Custom)
Specifying Color Correction
Adjusting Color Balance
Adjusting Color Balance Using Sample Patterns (Printer Driver)
Adjusting Brightness
Adjusting Intensity
Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver)
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Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver)
You can look at the print results of pattern print and adjust the intensity/contrast.
When you change the color balance or intensity/contrast of a document, the pattern print function prints the
adjustment results in a list, together with the adjustment values.
Described below is the procedure for adjusting the intensity/contrast while looking at the pattern.
1. Open the printer driver setup window
2. Select the manual color adjustment
On the Main tab, select Manual for Color/Intensity, and click Set....
The Manual Color Adjustment dialog box opens.
3. Selecting pattern print
On the Color Adjustment tab, select the Print a pattern for color adjustment check box, and click
Pattern Print preferences....
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4. Setting pattern print
When the Pattern Print dialog box opens, set the following items, and then click OK.
Parameters to Adjust
Select Intensity/Contrast.
Printer Paper Size
Select the paper size to be used for pattern printing.
Note
• Depending on the paper size selected on the Page Setup tab, there may be sizes that cannot
be selected.
Amount of Pattern Instances
Select Largest, Large, or Small to set the number of patterns to be printed.
Note
• Largest and Large cannot be selected when certain paper sizes or output paper sizes are
selected.
Color Variation Between Instances
Set the amount of color change between neighboring patterns.
Note
• Large is about double the size of Medium, and Small is about half the size of Medium.
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5. Checking the print results of pattern print
On the Color Adjustment tab, select OK to close the Manual Color Adjustment dialog box.
On the Main tab, select OK, and then execute printing. The printer then prints a pattern in which the
intensity/contrast that you set is the center value.
6. Adjusting the intensity/contrast
Look at the print results and select the image that you like best. Then enter the intensity/contrast
numbers indicated at the bottom of that image into the Intensity and Contrast fields on the Color
Adjustment tab.
Clear the Print a pattern for color adjustment check box, and click OK.
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Note
• You can also set intensity/contrast on the Quick Setup tab by choosing Photo Printing under
Commonly Used Settings, and then choosing Color/Intensity Manual Adjustment under
Additional Features.
7. Complete the setup
Click OK on the Main tab.
Then when you execute printing, the document is printed with the intensity/contrast that was adjusted by
the pattern print function.
Important
• When Print a pattern for color adjustment is selected on the Color Adjustment tab, the following
items are grayed out and cannot be set:
• Preview before printing on the Main tab
• Stapling Side and Specify Margin... on the Page Setup tab (When Duplex Printing (Manual) is
set, only Stapling Side can be set.)
• You can print a pattern only if the Page Layout setting on the Page Setup tab is Normal-size or
Borderless.
• Depending on your application software, this function may not be available.
Related Topics
Adjusting Color Balance
Adjusting Color Balance Using Sample Patterns (Printer Driver)
Adjusting Intensity
Adjusting Contrast
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Overview of the Printer Driver
Canon IJ Printer Driver
How to Open the Printer Driver Setup Window
Canon IJ Status Monitor
Canon IJ Preview
Deleting the Undesired Print Job
Instructions for Use (Printer Driver)
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Canon IJ Printer Driver
The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for
printing data with this printer.
The printer driver converts the print data created by your application software into data that your printer can
understand, and sends the converted data to the printer.
Because different models support different print data formats, you need a printer driver for the specific model
you are using.
Printer Driver Types
On Windows Vista SP1 or later, you can install the XPS printer driver in addition to the regular printer
driver.
The XPS printer driver is suited to print from an application software that supports XPS printing.
Important
• To use the XPS printer driver, the standard printer driver must already be installed on your computer.
Installing the Printer Driver
• To install the regular printer driver, load the Setup CD-ROM that comes with the printer, and then
install the driver from Start Setup Again.
• To install the XPS printer driver, load the Setup CD-ROM that comes with the printer, and then select
XPS Driver from Add Software.
Specifying the Printer Driver
To specify the printer driver, open the Print dialog box of the application software you are using, and
select "XXX Printer" (where "XXX" is your model name) to specify the regular printer driver or select "XXX
Printer XPS" (where "XXX" is your model name) to specify the XPS printer driver.
Displaying the Manual from the Printer Driver
To display a description of a tab in the printer driver setup window, click the Help button found on the tab.
Related Topic
How to Open the Printer Driver Setup Window
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How to Open the Printer Driver Setup Window
You can display the printer driver setup window from the application software in use or from the printer icon.
Open the Printer Driver Setup Window through the Application Software
Follow the procedure below to configure printing profile when printing.
1. Select the command that you perform printing on the application software
In general, select Print on the File menu to open the Print dialog box.
2. Select your model name and click Preferences (or Properties)
The printer driver setup window appears.
Note
• Depending on application software you use, command names or menu names may vary and
there may be more steps. For details, refer to the user's manual of your application software.
Opening the Printer Driver Setup Window from the Printer Icon
Follow the procedure below to perform printer maintenance operations such as print head cleaning, or to
configure a printing profile that is common to all application software.
1. Select as described below:
• If you are using Windows 10, Windows 8.1, or Windows 8, select Control Panel -> Hardware
and Sound -> Devices and Printers.
• If you are using Windows 7, select the Start menu -> Devices and Printers.
• If you are using Windows Vista, select the Control Panel -> Hardware and Sound -> Printers.
• If you are using Windows XP, select the Control Panel -> Printers and Other Hardware ->
Printers and Faxes.
2. Right-click your model name icon, and then select Printing preferences from the
displayed menu
The printer driver setup window appears.
Important
• Opening the printer driver setup window through Printer properties (Windows 10, Windows
8.1, Windows 8, Windows 7) or Properties (Windows Vista, Windows XP) displays such tabs
regarding the Windows functions as the Ports (or Advanced) tab. Those tabs do not appear
when opening through Printing preferences or application software. For tabs regarding
Windows functions, refer to the user's manual for the Windows.
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Canon IJ Status Monitor
The Canon IJ Status Monitor is an application software that shows the status of the printer and the progress
of printing. You will know the status of the printer with graphics, icons, and messages.
Launching the Canon IJ Status Monitor
The Canon IJ Status Monitor launches automatically when print data is sent to the printer. When
launched, the Canon IJ Status Monitor appears as a button on the task bar.
Click the button of the status monitor displayed on the task bar. The Canon IJ Status Monitor appears.
Note
• To open the Canon IJ Status Monitor when the printer is not printing, open the printer driver setup
window and click View Printer Status on the Maintenance tab.
• The information displayed on the Canon IJ Status Monitor may differ depending on the country or
region where you are using your printer.
When Errors Occur
The Canon IJ Status Monitor is automatically displayed if an error occurs (e.g., if the printer runs out of
paper or if the ink is low).
In such cases, take the appropriate action as described.
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Canon IJ Preview
The Canon IJ Preview is an application software that displays what the print result will look like before a
document is actually printed.
The preview reflects the information that is set within the printer driver and allows you to check the
document layout, print order, and number of pages. You can also change the media type settings.
When you want to display a preview before printing, open the printer driver setup window, click the Main
tab, and check the Preview before printing check box.
When you do not want to display a preview before printing, uncheck the check box.
Important
• If you are using the XPS printer driver, see "Editing the Print Document or Reprinting from the Print
History."
Related Topic
Displaying the Print Results before Printing
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Deleting the Undesired Print Job
If you are using the XPS printer driver, replace "Canon IJ Status Monitor" with "Canon IJ XPS Status
Monitor" when reading this information.
If the printer does not start printing, canceled or failed print job data may be remaining.
Delete the undesired print job by using the Canon IJ Status Monitor.
1. Display the Canon IJ Status Monitor
Click the icon of the Canon IJ Status Monitor displayed on the task bar.
The Canon IJ Status Monitor appears.
2. Display the print jobs
Click Display Print Queue.
The print queue window opens.
3. Delete the print jobs
Select Cancel All Documents from the Printer menu.
When the confirmation message appears, click Yes.
The deletion of the print job is complete.
Important
• Users who have not been granted access permission for printer management cannot delete the print
job of another user.
Note
• When you perform this operation, all print jobs are deleted. If the print queue list contained a necessary
print job, start the printing process over from the beginning.
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Instructions for Use (Printer Driver)
This printer driver is subject to the following restrictions. Keep the following points in mind when using the
printer driver.
Restrictions on the Printer Driver
• With some applications, the Copies setting in the Page Setup tab of the printer driver may not be
enabled.
In this case, use the copies setting in the Print dialog box of the application software.
• If the selected Language in the About dialog box of the Maintenance tab does not match the
operating system interface language, the printer driver setup window may not be displayed properly.
• Do not change the Advanced tab items of the printer properties. If you change any of the items, you
will not be able to use the following functions correctly.
Also, if Print to file is selected in the Print dialog box of the application software and with applications
that prohibit EMF spooling, such as Adobe Photoshop LE and MS Photo Editor, the following
functions will not operate.
◦ Preview before printing on the Main tab
◦ Prevention of Print Data Loss in the Print Options dialog box on the Page Setup tab
◦ Page Layout, Tiling/Poster, Booklet, Duplex Printing (Manual), Specify Margin..., Print from
Last Page, Collate, and Stamp/Background... (Stamp...) on the Page Setup tab
◦ Print a pattern for color adjustment on the Color Adjustment tab in the Manual Color
Adjustment dialog box
• Since the resolution in the preview display differs from the printing resolution, text and lines in the
preview display may appear different from the actual print result.
• With some applications, the printing is divided into multiple print jobs.
To cancel printing, delete all divided print jobs.
• If image data is not printed correctly, display the Print Options dialog box from the Page Setup tab
and change the setting of Disable ICM required from the application software. This may solve the
problem.
Note
• Disable ICM required from the application software cannot be used when the XPS printer
driver is used.
• Do not start up the Canon IJ Network Tool while printing.
• Do not print when the Canon IJ Network Tool is running.
Points to Note About Applications with Restrictions
• There are following restrictions in Microsoft Word (Microsoft Corporation).
◦ When Microsoft Word has the same printing functions as the printer driver, use Word to specify
them.
◦ When Fit-to-Page, Scaled, or Page Layout is used for Page Layout on the Page Setup tab of
the printer driver, the document may not print normally in certain versions of Word.
◦ When Page Size in Word is set to "XXX Enlarge/Reduce", the document may not print normally in
certain versions of Word.
If this happens, follow the procedure below.
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1. Open Word's Print dialog box.
2. Open the printer driver setup window, and on the Page Setup tab, set Page Size to the same
paper size that you specified in Word.
3. Set the Page Layout that you want, and then click OK to close the window.
4. Without starting printing, close the Print dialog box.
5. Open Word's Print dialog box again.
6. Open the printer driver setup window and click OK.
7. Start printing.
• If bitmap printing is enabled in Adobe Illustrator (Adobe Systems Incorporated), printing may take time
or some data may not be printed. Print after unchecking the Bitmap Printing check box in the Print
dialog box.
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Printer Driver Description
Quick Setup tab Description
Main tab Description
Page Setup tab Description
Maintenance tab Description
Canon IJ Preview Description
Canon IJ XPS Preview Description
Canon IJ Status Monitor Description
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Quick Setup tab Description
The Quick Setup tab is for registering commonly used print settings. When you select a registered setting,
the printer automatically switches to the preset items.
Commonly Used Settings
The names and icons of frequently used printing profiles are registered. When you select a printing
profile according to the purpose of the document, settings that match the purpose are applied.
In addition, functions that are thought to be useful for the selected printing profile are displayed in
Additional Features.
You can also change a printing profile and register it under a new name. You can delete the registered
printing profile.
You can rearrange the profiles either by dragging the individual profiles or by holding down the Ctrl key
and pressing the up or down arrow keys.
Standard
These are the factory settings.
If Page Size, Orientation, and Copies were set from the application software, those settings have
priority.
Photo Printing
If you select this setting when printing a photo, the photo paper and photo size generally used are
set. The Borderless Printing check box is checked automatically.
If Orientation and Copies were set from the application software, those settings have priority.
Business Document
Select this setting when printing a general document.
If Page Size, Orientation, and Copies were set from the application software, those settings have
priority.
Paper Saving
Select this setting to save paper when printing a general document. The 2-on-1 Printing and
Duplex Printing (Manual) check boxes are checked automatically.
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If Page Size, Orientation, and Copies were set from the application software, those settings have
priority.
Envelope
If you select this setting for printing an envelope, Media Type is set automatically to Envelope. In
the Envelope Size Setting dialog box, select the size of the envelope to be used.
Note
• The combination of the Additional Features that was displayed for the printing profile that had
been selected when the added printing profile was saved is also displayed when that added
printing profile is selected.
Save...
Displays the Save Commonly Used Settings dialog box.
Click this button when you want to save the information that you set on the Quick Setup, Main, and
Page Setup tabs to Commonly Used Settings.
Delete
Deletes a registered printing profile.
Select the name of the setting to be deleted from Commonly Used Settings, and click Delete. When a
confirmation message is displayed, click OK to delete the specified printing profile.
Note
• Printing profiles that are registered in the initial settings cannot be deleted.
Settings Preview
The paper illustration shows how the original will be laid out on a sheet of paper.
You can check an overall image of the layout.
Preview before printing
Shows what the print result will look like before you actually print the data.
Check this check box to display a preview before printing.
Uncheck this check box if you do not want to display a preview.
Important
• To use the Canon IJ XPS Preview, you must have Microsoft .NET Framework 4 Client Profile
installed on your computer.
Additional Features
Displays the frequently used, convenient functions for the printing profile that you selected for
Commonly Used Settings on the Quick Setup tab.
When you move the mouse pointer near a function that can be changed, a description of that function is
displayed.
To enable a function, check the corresponding check box.
For some functions, you can set detailed settings from the Main and Page Setup tabs.
Important
• Depending on the printing profiles, certain function may be grayed out and you will not be able to
change them.
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2-on-1 Printing
Prints two pages of the document, side by side, on one sheet of paper.
To change the page sequence, click the Page Setup tab, select Page Layout for Page Layout,
and click Specify.... Then in the Page Layout Printing dialog box that appears, specify the Page
Order.
4-on-1 Printing
Prints four pages of the document, side by side, on one sheet of paper.
To change the page sequence, click the Page Setup tab, select Page Layout for Page Layout,
and click Specify.... Then in the Page Layout Printing dialog box that appears, specify the Page
Order.
Duplex Printing (Manual)
Select whether to print the document to both sides of the paper manually or to one side of the
paper.
To change the staple side or the margins, set the new values from the Page Setup tab.
Borderless Printing
Performs borderless printing without any margins on the paper.
With the borderless printing function, the document to be printed is enlarged, so that it extends
slightly off the paper. In other words, the document is printed without any margin.
To adjust the amount that the document extends beyond the paper, click the Page Setup tab,
choose Borderless, and enter the value in Amount of Extension.
Grayscale Printing
This function converts the data to monochrome data when printing your document.
Draft
This setting is appropriate for test printing.
Rotate 180 degrees
Prints the document by rotating it 180 degrees against the paper feed direction.
The width of print area and the amount of extension that are configured in other application
software will be reversed vertically and horizontally.
Color/Intensity Manual Adjustment
Select when you set the Color Correction method and individual settings such as Cyan, Magenta,
Yellow, Brightness, Intensity, and Contrast, etc.
Media Type
Selects a type of printing paper.
Select a media type that matches the paper that is loaded in the printer. This ensures that printing is
carried out properly for the specified paper.
Printer Paper Size
Selects the size of paper actually loaded into the printer.
Normally, the paper size is set automatically according to the output paper size setting, and the
document is printed with no scaling.
When you set 2-on-1 Printing or 4-on-1 Printing in Additional Features, you can manually set the
paper size with Page Size on the Page Setup tab.
If you select a paper size that is smaller than the Page Size, the document size will be reduced. If you
select a paper size that is larger, the document size will be enlarged.
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Also if you select Custom..., the Custom Paper Size dialog box opens and allows you to specify any
vertical and horizontal dimensions for the paper size.
Orientation
Selects the printing orientation.
If the application used to create your document has a similar function, select the same orientation that
you selected in that application.
Portrait
Prints the document so that its top and bottom positions are unchanged relative to the paper feed
direction. This is the default setting.
Landscape
Prints the document by rotating it 90 degrees relative to the paper feed direction.
You can change the rotation direction by going to the Maintenance tab, opening the Custom
Settings dialog box, and then using Rotate 90 degrees left when orientation is [Landscape]
check box.
To rotate the document 90 degrees to the left when printing, select the Rotate 90 degrees left
when orientation is [Landscape] check box.
Print Quality
Selects your desired printing quality.
Select one of the following to set the print quality level that is appropriate for the purpose.
To set the print quality level individually, click the Main tab, and for Print Quality, select Custom. The
Set... becomes enabled. Click Set... to open the Custom dialog box, and then specify the desired
settings.
High
Gives priority to print quality over printing speed.
Standard
Prints with average speed and quality.
Draft
This setting is appropriate for test printing.
Paper Source
Shows the source from which paper is supplied.
Rear Tray
Paper is always supplied from the rear tray.
Copies
Specifies the number of copies you want to print. You can specify a value from 1 to 999.
Important
• When the application software that you used to create the document has the same function,
specify the settings on the printer driver. However, if the print results are not acceptable, specify the
function settings on the application software.
Always Print with Current Settings
Prints documents with the current settings starting from the next print execution.
When you select this function and then close the printer driver setup window, the information that you
set on the Quick Setup, Main, and Page Setup tabs are saved and printing with the same settings is
possible starting from the next print execution.
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Important
• If you log on with a different user name, the settings that were set when this function was enabled
are not reflected in the print settings.
• If a setting was specified on the application software, it has priority.
Defaults
Restores all the settings you have changed to their default values.
Click this button to return all settings on the Quick Setup, Main, and Page Setup tabs to their default
values (factory settings).
Save Commonly Used Settings dialog box
This dialog box allows you to save the information that you set on the Quick Setup, Main, and Page
Setup tabs and add the information to the Commonly Used Settings list on the Quick Setup tab.
Name
Enter the name for the printing profile you wish to save.
Up to 255 characters can be entered.
The name appears, with its associated icon, in the Commonly Used Settings list on the Quick
Setup tab.
Options...
Opens the Save Commonly Used Settings dialog box.
Changes the details of printing profile to be saved.
Save Commonly Used Settings dialog box
Select the icons of the printing profiles to be registered to Commonly Used Settings, and change the
items to be saved in the printing profiles.
Icon
Select the icon for the printing profile you wish to save.
The selected icon appears, with its name, in the Commonly Used Settings list on the Quick
Setup tab.
Save the paper size setting
Saves the paper size to the printing profile in Commonly Used Settings.
To apply the saved paper size when the printing profile is selected, check this check box.
If this check box is unchecked, the paper size is not saved, and consequently the paper size setting
is not applied when the printing profile is selected. Instead the printer prints with the paper size
specified with the application software.
Save the orientation setting
Saves the Orientation to the printing profile in Commonly Used Settings.
To apply the saved print orientation when the printing profile is selected, check this check box.
If this check box is unchecked, the print orientation is not saved, and consequently the Orientation
setting is not applied when the printing profile is selected. Instead the printer prints with the print
orientation specified with the application software.
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Save the copies setting
Saves the Copies setting to the printing profile in Commonly Used Settings.
To apply the saved copies setting when the printing profile is selected, check this check box.
If this check box is unchecked, the copies setting is not saved, and consequently the Copies
setting is not applied when the printing profile is selected. Instead the printer prints with the copies
setting specified with the application software.
Custom Paper Size dialog box
This dialog box allows you to specify the size (width and height) of the custom paper.
Units
Select the unit for entering a user-defined paper size.
Paper Size
Specifies the Width and the Height of the custom paper. Measurement is shown according to the
units specified in Units.
Related Topics
Printing with Easy Setup
Setting a Page Size and Orientation
Setting the Number of Copies and Printing Order
Execute Borderless Printing
Duplex Printing
Setting Up Envelope Printing
Printing on Postcards
Displaying the Print Results before Printing
Setting Paper Dimensions (Custom Size)
Printing a Color Document in Monochrome
Specifying Color Correction
Adjusting Color Balance
Adjusting Color Balance Using Sample Patterns (Printer Driver)
Adjusting Brightness
Adjusting Intensity
Adjusting Contrast
Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver)
Registering a Frequently Used Printing Profile
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Main tab Description
The Main tab allows you to create a basic print setup in accordance with the media type. Unless special
printing is required, normal printing can be performed just by setting the items on this tab.
Settings Preview
The paper illustration shows how the original will be laid out on a sheet of paper.
You can check an overall image of the layout.
Media Type
Selects a type of printing paper.
Select a media type that matches the paper that is loaded in the printer. This ensures that printing is
carried out properly for the specified paper.
Paper Source
Shows the source from which paper is supplied.
Rear Tray
Paper is always supplied from the rear tray.
Print Quality
Selects your desired printing quality.
Select one of the following to set the print quality level that is appropriate for the purpose.
Important
• Depending on the Media Type settings, the same print results may be produced even if the Print
Quality is changed.
High
Gives priority to print quality over printing speed.
Standard
Prints with average speed and quality.
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Draft
This setting is appropriate for test printing.
Custom
Select this when you want to set the printing quality level individually.
Set...
Select Custom for Print Quality to enable this button.
Open the Custom dialog box. You can then individually set the print quality level.
Color/Intensity
Selects color adjustment method.
Auto
Cyan, Magenta, Yellow, Brightness, Intensity, and Contrast, and so on are adjusted
automatically.
Manual
Select when you set the individual settings such as Cyan, Magenta, Yellow, Brightness,
Intensity, and Contrast, etc. and Color Correction method.
Set...
Select Manual for Color/Intensity to enable this button.
In the Manual Color Adjustment dialog box, you can adjust individual color settings such as
Cyan, Magenta, Yellow, Brightness, Intensity, and Contrast on the Color Adjustment tab, and
select the Color Correction method on the Matching tab.
Note
• If you want to use an ICC profile to adjust colors, use the Manual Color Adjustment dialog
box to set the profile.
Grayscale Printing
This function converts the data to monochrome data when printing your document.
Check this check box to print a color document in monochrome.
Preview before printing
Shows what the print result will look like before you actually print the data.
Check this check box to display a preview before printing.
Important
• To use the Canon IJ XPS Preview, you must have Microsoft .NET Framework 4 Client Profile
installed on your computer.
Defaults
Restores all the settings you have changed to their default values.
Clicking this button restores all the settings on the current screen to their default values (factory
settings).
Custom dialog box
Set the quality level, and select the desired print quality.
Quality
You can use the slider bar to adjust the print quality level.
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Important
• Certain print quality levels cannot be selected depending on the settings of Media Type.
Note
• The High, Standard, or Draft print quality modes are linked with the slider bar. Therefore when
the slider bar is moved, the corresponding quality and value are displayed on the left. This is the
same as when the corresponding radio button is selected for Print Quality on the Main tab.
Color Adjustment Tab
This tab allows you to adjust the color balance by changing the settings of the Cyan, Magenta, Yellow,
Brightness, Intensity, and Contrast options.
Preview
Shows the effect of color adjustment.
The color and brightness change when each item is adjusted. You can check the color adjustment
status easily by changing the preview image to one similar to the results to be printed with Sample
Type.
Note
• The graphic is in monochrome when the Grayscale Printing check box is checked.
Sample Type
Selects a preview image displayed on the Color Adjustment tab.
If necessary, select a preview image from Standard, Landscape, or Graphics, whichever is most
similar to the print results.
View Color Pattern
Displays a pattern for checking color changes produced by color adjustment.
If you want to display the preview image with a color pattern, check this check box.
Cyan / Magenta / Yellow
Adjusts the strengths of Cyan, Magenta, and Yellow.
Moving the slider to the right makes a color stronger, and moving the slider to the left makes a color
weaker.
You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50.
This adjustment changes the relative amount of ink of each color used, which alters the total color
balance of the document. Use your application if you want to change the total color balance
significantly. Use the printer driver only if you want to adjust the color balance slightly.
Important
• When Grayscale Printing is checked on the Main tab, Cyan, Magenta, and Yellow appear
grayed out and are unavailable.
Brightness
Selects the brightness of your print.
You cannot change the levels of pure white and black. However, the brightness of the colors between
white and black can be changed.
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Intensity
Adjusts the overall intensity of your print.
Moving the slider to the right increases the intensity, and moving the slider to the left decreases the
intensity.
You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50.
Contrast
Adjusts the contrast between light and dark in the image to be printed.
Moving the slider to the right increases the contrast, moving the slider to the left decreases the
contrast.
You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50.
Print a pattern for color adjustment
When the color balance or intensity/contrast is changed, the pattern printing function prints a list of
the adjustment results along with the adjustment values.
Select this function when printing a pattern for color adjustment.
Pattern Print preferences...
Check Print a pattern for color adjustment to enable this button.
The Pattern Print dialog box opens and allows you to set pattern printing settings.
Pattern Print dialog box
Performs the setup for printing of patterns that allow you to check the color balance and intensity/
contrast of documents.
Parameters to Adjust
Select the item to be checked by pattern printing.
Cyan/Magenta/Yellow
Prints a pattern that allows you to check the cyan/magenta/yellow balance.
Important
• When Grayscale Printing is checked on the Main tab, Cyan/Magenta/Yellow appear
grayed out and are unavailable.
Intensity/Contrast
Prints a pattern that allows you to check the intensity/contrast balance.
Printer Paper Size
Selects the paper size to be used for pattern printing.
This setting is linked to Printer Paper Size on the Page Setup tab.
Note
• Depending on the paper size selected on the Page Setup tab, there may be sizes that cannot
be selected.
Amount of Pattern Instances
Sets the number of patterns to be printed.
You can select from Largest, Large, and Small. When you select a pattern size, the number of
patterns that can be printed is as follows:
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Note
• Largest and Large cannot be selected when certain paper sizes or output paper sizes are
selected.
• The setting preview on the Main tab displays an image that allows you to check the overall
layout.
Largest
Cyan/Magenta/Yellow 37
Intensity/Contrast 49
Large
Cyan/Magenta/Yellow 19
Intensity/Contrast 25
Small
Cyan/Magenta/Yellow 7
Intensity/Contrast 9
Color Variation Between Instances
Sets the amount of color change between neighboring patterns.
Select from Large, Medium, and Small. Large produces a large amount of change, and Small
produces a small amount of change.
Note
• Large is about double the size of Medium, and Small is about half the size of Medium.
Matching Tab
Allows you to select the method for adjusting colors to match the type of document to be printed.
Color Correction
Allows you to select Driver Matching, ICM (ICC Profile Matching), or None to match the purpose of
the print operation.
Important
• When Grayscale Printing is checked on the Main tab, Color Correction appears grayed out
and is unavailable.
Driver Matching
With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer.
ICM (ICC Profile Matching)
Adjusts the colors by using an ICC profile when printing.
Specify the input profile to be used.
Important
• If the application software is set so that ICM is disabled, ICM (ICC Profile Matching) is
unavailable for Color Correction and the printer may not be able to print the image data
properly.
None
Disables color adjustment with the printer driver.
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Input Profile
Specifies the input profile to be used when you select ICM (ICC Profile Matching) for Color
Correction.
Standard
The standard printer profile (sRGB), which supports the color space of ICM, is used. This is the
default setting.
Note
• In the XPS printer driver, ICM has become ICC Profile Matching.
Related Topics
Setting the Print Quality Level (Custom)
Adjusting Color Balance
Adjusting Brightness
Adjusting Intensity
Adjusting Contrast
Adjusting Color Balance Using Sample Patterns (Printer Driver)
Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver)
Specifying Color Correction
Adjusting Colors with the Printer Driver
Printing with ICC Profiles
Printing a Color Document in Monochrome
Displaying the Print Results before Printing
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Page Setup tab Description
The Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this tab
allows you to set the number of copies and the order of printing. If the application which created the
document has a similar function, set them with the application.
Settings Preview
The paper illustration shows how the original will be laid out on a sheet of paper.
You can check an overall image of the layout.
Page Size
Selects a page size.
Ensure that you select the same page size as you selected within the application.
If you select Custom..., the Custom Paper Size dialog box opens and allows you to specify any
vertical and horizontal dimensions for the paper size.
Orientation
Selects the printing orientation.
If the application used to create your document has a similar function, select the same orientation that
you selected in that application.
Portrait
Prints the document so that its top and bottom positions are unchanged relative to the paper feed
direction. This is the default setting.
Landscape
Prints the document by rotating it 90 degrees relative to the paper feed direction.
You can change the rotation direction by going to the Maintenance tab, opening the Custom
Settings dialog box, and then using Rotate 90 degrees left when orientation is [Landscape]
check box.
To rotate the document 90 degrees to the left when printing, select the Rotate 90 degrees left
when orientation is [Landscape] check box.
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Rotate 180 degrees
Prints the document by rotating it 180 degrees against the paper feed direction.
The width of print area and the amount of extension that are configured in other application software will
be reversed vertically and horizontally.
Printer Paper Size
Selects the size of paper actually loaded into the printer.
The default setting is Same as Page Size to perform normal-sized printing.
You can select a printer paper size when you select Fit-to-Page, Scaled, Page Layout, Tiling/Poster,
or Booklet for Page Layout.
If you select a paper size that is smaller than the Page Size, the document size will be reduced. If you
select a paper size that is larger, the document size will be enlarged.
Also if you select Custom..., the Custom Paper Size dialog box opens and allows you to specify any
vertical and horizontal dimensions for the paper size.
Page Layout
Selects the size of the document you want to print and the type of printing.
Normal-size
This is the normal printing method. Select this when you do not specify any page layout.
Automatically reduce large document that the printer cannot output
If the printer cannot print the paper size of a document, the printer can automatically reduce
the size when it prints the document.
Check this check box to reduce the size when printing the document.
Borderless
Chooses whether you are printing on a full page without any page margins or printing with page
margins.
In borderless printing, originals are enlarged to extend slightly off the paper. Thus, printing can be
performed without any margins (border).
Use Amount of Extension to adjust how much of the document extends off the paper during
borderless printing.
Amount of Extension
Adjusts how much of the document extends off the paper during borderless printing.
Moving the slider to the right increases the amount of extension and allows you to perform
borderless printing with no problems.
Moving the slider to the left reduces the amount of extension and expands the range of the
document to print.
Fit-to-Page
This function enables you to automatically enlarge or reduce documents to fit to the paper size
loaded in the printer without changing the paper size you specified in your application software.
Scaled
Documents can be enlarged or reduced to be printed.
Specify the size in Printer Paper Size, or enter the scaling ratio in the Scaling box.
Scaling
Specifies an enlargement or reduction ratio for the document you want to print.
Page Layout
Multiple pages of document can be printed on one sheet of paper.
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Specify...
Opens the Page Layout Printing dialog box.
Click this button to set details on page layout printing.
Tiling/Poster
This function enables you to enlarge the image data and divide the enlarged data into several
pages to be printed. You can also glue together these sheets of paper to create large printed
matter, such as a poster.
Specify...
Opens the Tiling/Poster Printing dialog box.
Click this button to set details on tiling/poster printing.
Booklet
The booklet printing function allows you to print data for a booklet. Data is printed on both sides of
the paper. This type of printing ensures that pages can be collated properly, in page number order,
when the printed sheets are folded and stapled at the center.
Specify...
Opens the Booklet Printing dialog box.
Click this button to set details on booklet printing.
Duplex Printing (Manual)
Select whether to print the document to both sides of the paper manually or to one side of the paper.
Check this check box to print the document on both sides.
This function can be used only when Plain Paper is selected for Media Type and one of Normal-size,
Fit-to-Page, Scaled, or Page Layout is selected.
Stapling Side
Selects the stapling margin position.
The printer analyzes the Orientation and Page Layout settings, and automatically selects the best
stapling margin position. Check Stapling Side, and select from the list to change it.
Specify Margin...
Opens the Specify Margin dialog box.
You can specify the width of the margin.
Copies
Specifies the number of copies you want to print. You can specify a value from 1 to 999.
Important
• If the application used to create your document has a similar function, specify the number of copies
with the application without specifying it here.
Print from Last Page
Check this check box when you want to print from the last page in order. If you do this, you do not need
to sort the pages into their correct order after printing.
Uncheck this check box to print your document in normal order, starting from the first page.
Collate
Check this check box to group together the pages of each copy when you want to print multiple copies.
Uncheck this check box when you want to print with all pages of the same page number grouped
together.
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Important
• When the application software that you used to create the document has the same function, give
priority to the printer driver settings. However, if the print results are not acceptable, specify the
function settings on the application software. When you specify the number of copies and the
printing order with both the application and this printer driver, the number of copies may be
multiplied numbers of the two settings or the specified printing order may not be enabled.
Print Options...
Opens the Print Options dialog box.
Changes detailed printer driver settings for print data that is sent from applications.
Stamp/Background... (Stamp...)
Opens the Stamp/Background (Stamp) dialog box.
The Stamp function allows you to print a stamp text or a bitmap over or behind document data. It also
allows you to print date, time and user name. The Background function allows you to print a light
illustration behind the document data.
Note
• With the XPS printer driver, the Stamp/Background... button has become the Stamp... button and
only the stamp function can be used.
Depending on the type of printer driver you are using and the environment, Stamp and Background
may not be available.
Custom Paper Size dialog box
This dialog box allows you to specify the size (width and height) of the custom paper.
Units
Select the unit for entering a user-defined paper size.
Paper Size
Specifies the Width and the Height of the custom paper. Measurement is shown according to the
units specified in Units.
Page Layout Printing dialog box
This dialog box allows you to select the number of document pages to be placed on one sheet of paper,
the page order, and whether a page border line is to be printed around each document page.
The settings specified in this dialog box can be confirmed in the settings preview on the printer driver.
Preview Icon
Shows the settings made on the Page Layout Printing dialog box.
You can check what the print result will look like before you actually print the data.
Pages
Specifies the number of document pages to fit on one sheet.
Page Order
Specifies the document orientation to be printed on a sheet of paper.
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Page Border
Prints a page border line around each document page.
Check this check box to print the page border line.
Tiling/Poster Printing dialog box
This dialog box allows you to select the size of the image to be printed. You can also make settings for cut
lines and paste markers which are convenient for pasting together the pages into a poster.
The settings specified in this dialog box can be confirmed in the settings preview on the printer driver.
Preview Icon
Shows the settings of the Tiling/Poster Printing dialog box.
You can check what the print result will look like.
Image Divisions
Select the number of divisions (vertical x horizontal).
As the number of divisions increases, the number of sheets used for printing increases. If you are
pasting pages together to create a poster, increasing the number of divisions allows you to create a
larger poster.
Print "Cut/Paste" in margins
Specifies whether to print the words "Cut" and "Paste" in the margins. These words serve as
guidelines for pasting together the pages into a poster.
Check this check box to print the words.
Note
• Depending on the type of printer driver you are using and the environment, this function may not
be available.
Print "Cut/Paste" lines in margins
Specifies whether to print cut lines that serve as guidelines for pasting together the pages into a
poster.
Check this check box to print the cut lines.
Print page range
Specifies the printing range. Select All under normal circumstances.
Select Pages to specify a specific page or range.
Note
• If some of the pages have not been printed well, specify the pages that do not need to be printed
by clicking them in the settings preview of the Page Setup tab. Only the pages shown on the
screen will be printed this time.
Booklet Printing dialog box
This dialog box allows you to set how to bind the document as a booklet. Printing only on one side and
printing a page border, can also be set in this dialog box.
The settings specified in this dialog box can be confirmed in the settings preview on the printer driver.
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Preview Icon
Shows the settings made on the Booklet Printing dialog box.
You can check what the document will look like when printed as a booklet.
Margin for stapling
Specifies which side of the booklet is to be stapled.
Insert blank page
Selects whether to print the document on one side or both sides of the booklet.
Check this check box to print the document on one side of the booklet and select the side to be left
blank from the list.
Margin
Specifies the width of the stapling margin.
The specified width becomes the stapling margin from the center of the sheet.
Page Border
Prints a page border line around each document page.
Check this check box to print the page border line.
Specify Margin dialog box
This dialog box allows you to specify the margin width for the side to be stapled. If a document does not fit
on one page, the document is reduced when printed.
Margin
Specifies the width of the stapling margin.
The width of the side specified by Stapling Side becomes the stapling margin.
Print Options dialog box
Makes changes to print data that is sent to the printer.
Depending on the type of printer driver you are using and the environment, this function may not be
available.
Disable ICM required from the application software
Disables the ICM function required from the application software.
When an application software uses Windows ICM to print data, unexpected colors may be produced
or the printing speed may decrease. If these problems occur, checking this check box may resolve
the problems.
Important
• Uncheck this check box under normal circumstances.
• This function does not work when ICM is selected for Color Correction on the Matching tab of
the Manual Color Adjustment dialog box.
Note
• Disable ICM required from the application software tab cannot be used with the XPS printer
driver.
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Disable the color profile setting of the application software
Checking this check box disables information in the color profile that was set on the application
software.
When the information in the color profile set on the application software is output to the printer driver,
the print result may contain unexpected colors. If this happens, checking this check box may resolve
the problem.
Important
• Even when this check box is checked, only some of the information in the color profile is
disabled, and the color profile can still be used for printing.
• Uncheck this check box under normal circumstances.
Ungroup Papers
Sets the display method of Media Type, Page Size, and Printer Paper Size.
To display the items separately, select the check box.
To display the items as a group, clear the check box.
Do not allow application software to compress print data
Compression of the application software print data is prohibited.
If the print result has missing image data or unintended colors, selecting this check box may improve
the condition.
Important
• Uncheck this check box under normal circumstances.
Note
• Do not allow application software to compress print data tab cannot be used with the XPS
printer driver.
Print after creating print data by page
The print data is created in page units, and printing starts after the processing of one page of print
data is complete.
If a printed document contains unintended results such as streaks, selecting this check box may
improve the results.
Important
• Uncheck this check box under normal circumstances.
Scale images using nearest-neighbor interpolation
When an image is to be enlarged or reduced when printed, the printer uses a simple interpolation
process to enlarge or reduce the image.
If the image data in a printed document is not printed clearly, selecting this check box may improve
the results.
Important
• Uncheck this check box under normal circumstances.
Note
• Scale images using nearest-neighbor interpolation can be used only with the XPS printer
driver.
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Prevention of Print Data Loss
You can reduce the size of the print data that was created with the application software and then print
the data.
Depending on the application software being used, the image data may be cut off or may not be
printed properly. In such cases, select On. If you will not be using this function, select Off.
Important
• When using this function, the print quality may drop depending on the print data.
Unit of Print Data Processing
Selects the processing unit of the print data to be sent to the printer.
Select Recommended under normal circumstances.
Important
• A large amount of memory may be used for certain settings.
Do not change the setting if your computer has a small amount of memory.
Note
• Unit of Print Data Processing tab cannot be used with the XPS printer driver.
Stamp/Background (Stamp...) dialog box
The Stamp/Background (Stamp...) dialog box allows you to print a stamp and/or background over or
behind the document pages. In addition to the pre-registered ones, you can register and use your original
stamp or background.
Note
• With the XPS printer driver, the Stamp/Background... button has become the Stamp... button and
only the stamp function can be used.
Stamp
Stamp printing is a function that prints a stamp over a document.
Check this check box and select a title from the list to print a stamp.
Define Stamp...
Opens the Stamp Settings dialog box.
You can check the details of a selected stamp or save a new stamp.
Place stamp over text
Sets how the stamp is to be printed over the document.
Check the Stamp check box to enable this.
Check this check box to print a stamp over the printed document page. The printed data may be
hidden behind the stamp.
Uncheck this check box to print the document data over the stamp. The printed data will not be
hidden behind the stamp. However, the sections of the stamp that are overlapped by the document
may be hidden.
Print semitransparent stamp
Sets how the stamp is to be printed over the document.
Check the Stamp check box to enable this.
Check this check box to print a semi-transparent stamp over the printed document page.
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Uncheck this check box to print the stamp over the document data. The printed data may be hidden
behind the stamp.
Note
• You can use Print semitransparent stamp only with the XPS printer driver.
Stamp first page only
Selects whether the stamp is to be printed on the first page only or on all pages when the document
has two or more pages.
Check the Stamp check box to enable this.
Check this check box to print a stamp on the first page only.
Background
Background printing is a function that allows you to print an illustration or a similar object (bitmap)
behind the document.
Check this check box to print a background and select a title from the list.
Select Background...
Opens the Background Settings dialog box.
You can register a bitmap as a background, and change layout method and intensity of the selected
background.
Background first page only
Selects whether to print the background on the first page only or print on all pages when the
document has two or more pages.
Check the Background check box to enable this.
Check this check box to print a background on the first page only.
Stamp Tab
The Stamp tab allows you to set the text and bitmap file (.bmp) to be used for a stamp.
Preview Window
Shows the status of the stamp configured in each tab.
Stamp Type
Specifies the stamp type.
Select Text to create a stamp with characters. Select Bitmap to create with a bitmap file. Select
Date/Time/User Name to display the creation date/time and user name of the printed document.
The setting items in the Stamp tab change depending on the selected type.
When Stamp Type is Text or Date/Time/User Name
Stamp Text
Specifies the stamp text string.
Up to 64 characters can be entered.
For Date/Time/User Name, the creation date/time and user name of the printed object are
displayed in Stamp Text.
Important
• Stamp Text appears grayed out and is unavailable if Date/Time/User Name is selected.
TrueType Font
Selects the font for the stamp text string.
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Style
Selects the font style for the stamp text string.
Size
Selects the font size for the stamp text string.
Outline
Selects a frame that encloses the stamp text string.
If a large font size is selected for Size, characters may extend outside of the stamp border.
Color/Select Color...
Shows the current color for the stamp.
To select a different color, click Select Color... to open the Color dialog box, and select or create a
color you wish to use as a stamp.
When Stamp Type is Bitmap
File
Specifies the name of the bitmap file to be used as the stamp.
Select File...
Opens the dialog box to open a file.
Click this button to select a bitmap file to be used as a stamp.
Size
Adjusts the size of the bitmap file to be used as a stamp.
Moving the slider to the right increases the size, moving the slider to the left decreases the size.
Transparent white area
Specifies whether to make white-filled areas of the bitmap transparent.
Check this check box to make white-filled areas of the bitmap transparent.
Note
• Click Defaults to set Stamp Type to text, Stamp Text to blank, TrueType Font to Arial, Style to
Regular, Size to 36 points, Outline unchecked, and Color to gray with the RGB values (192, 192,
192).
Placement Tab
The Placement tab allows you to set the position where the stamp is to be printed.
Preview Window
Shows the status of the stamp configured in each tab.
Position
Specifies the stamp position on the page.
Selecting Custom from the list allows you to enter values for the X-Position and Y-Position
coordinates directly.
Orientation
Specifies the angle of rotation for the stamp. The angle can be set by entering the number of
degrees.
Negative values rotate the stamp clockwise.
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Note
• Orientation is enabled only when Text or Date/Time/User Name is selected for Stamp Type
on the Stamp tab.
Note
• Click Defaults to set the stamp position to Center and the orientation to 0.
Save settings Tab
The Save settings tab allows you to register a new stamp or delete an unnecessary stamp.
Title
Enter the title to save the stamp you created.
Up to 64 characters can be entered.
Note
• Spaces, tabs, and returns cannot be entered at the beginning or end of a title.
Stamps
Shows a list of saved stamp titles.
Specify a title to display the corresponding stamp in Title.
Save/Save overwrite
Saves the stamp.
Enter a title in Title, and then click this button.
Delete
Deletes an unnecessary stamp.
Specify the title of an unnecessary stamp from the Stamps list, and click this button.
Background Tab
The Background tab allows you to select a bitmap file (.bmp) to be used as a background or determine
how to print the selected background.
Preview Window
Shows the status of the bitmap set on the Background tab.
File
Specifies the name of the bitmap file to be used as the background.
Select File...
Opens the dialog box to open a file.
Click this button to select a bitmap file (.bmp) to be used as the background.
Layout Method
Specifies how the background image is to be placed on the paper.
When Custom is selected, you can set coordinates for X-Position and Y-Position.
Intensity
Adjusts the intensity of the bitmap to be used as a background.
Moving the slider to the right increases the intensity, and moving the slider to the left decreases the
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intensity. To print the background at the original bitmap intensity, move the slider to the rightmost
position.
Note
• Depending on the type of printer driver you are using and the environment, this function may not be
available.
• Click Defaults to set File to blank, Layout Method to Fill page, and the Intensity slider to the
middle.
Save settings Tab
The Save settings tab allows you to register a new background or delete an unnecessary background.
Title
Enter the title to save the background image you specified.
Up to 64 characters can be entered.
Note
• Spaces, tabs, and returns cannot be entered at the beginning or end of a title.
Backgrounds
Shows a list of registered background titles.
Specify a title to display the corresponding background in Title.
Save/Save overwrite
Saves the image data as a background.
After inserting the Title, click this button.
Delete
Deletes an unnecessary background.
Specify the title of an unnecessary background from the Backgrounds list, and then click this
button.
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Maintenance tab Description
The Maintenance tab allows you to perform printer maintenance or change the settings of the printer.
Cleaning
Performs print head cleaning.
Print head cleaning removes any blockage in the print head nozzles.
Perform cleaning when printing becomes faint, or a specific color fails to print, even though all ink levels
are sufficiently high.
Deep Cleaning
Performs deep cleaning.
Perform deep cleaning when two cleaning attempts do not resolve the print head problem.
Note
• Deep Cleaning consumes a larger amount of ink than Cleaning.
Cleaning the print heads frequently will rapidly deplete your printer's ink supply. Therefore, perform
cleaning only when necessary.
Ink Group
When you click Cleaning or Deep Cleaning, the Ink Group window is displayed.
Selects the ink group that you want to clean the print head for.
Click Initial Check Items to display the items that you need to check before you execute cleaning
or deep cleaning.
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System Cleaning
Performs system cleaning.
Execute this function if the status does not improve even after deep cleaning is performed.
System Cleaning consumes an extremely large amount of ink.
Executing system cleaning frequently will rapidly deplete your printer's ink supply. Therefore execute
system cleaning only when necessary.
Important
• If System Cleaning is run when the remaining ink level is insufficient, it may cause a failure.
Be sure to check the remaining ink level before running System Cleaning.
Ink Group
When you click System Cleaning, the Ink Group window is displayed.
Selects the ink group that you want to clean the print head for.
Click Initial Check Items to display the items that you need to check before you execute cleaning,
deep cleaning or system cleaning.
Print Head Alignment
Print head alignment corrects the installation positions of the print head and improves deviated colors
and lines.
Align the print head immediately after installing the print head.
When you click Print Head Alignment, the Start Print Head Alignment dialog box is displayed.
Nozzle Check
Prints a nozzle check pattern.
Perform this function if printing becomes faint or a specific color fails to print. Print a nozzle check
pattern, and check whether the print head is working properly.
If the print result for a specific color is fainted, or if there are any unprinted sections, click Cleaning to
clean the print head.
To display a list of items that you should check before printing the nozzle check pattern, click Initial
Check Items.
Print Check Pattern
This function prints a pattern that allows you to check whether the any of the ink nozzles are
clogged.
Click Print Check Pattern. When the confirmation message is displayed, click OK. The Pattern
Check dialog box is then displayed.
Left-side bitmap (good)
The print head nozzles are not clogged.
Right-side bitmap (bad)
The print head nozzles may be clogged.
Exit
Closes the Pattern Check dialog box, and returns to the Maintenance tab.
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Cleaning
Performs print head cleaning.
Print head cleaning removes any blockage in the print head nozzles.
Perform cleaning when printing becomes faint, or if a specific color fails to print, even though
all ink levels are sufficiently high.
Remaining Ink Notification Settings
Displays the Remaining Ink Notification Settings dialog box.
Run this function to switch the remaining ink level notification setting and to reset the remaining ink level
count.
Bottom Plate Cleaning
Performs cleaning of the bottom plate of the printer.
To prevent smudges on the back side of a sheet of paper, perform Bottom Plate Cleaning before you
perform duplex printing.
Also perform Bottom Plate Cleaning if ink smudges caused by something other than print data appear
on the printed page.
Roller Cleaning
Cleans the paper feed rollers.
Paper feeding may fail if paper dust has stuck to the printer's paper feed rollers. In this case, clean the
paper feed rollers to improve the print result.
Power Off
Turns off the printer from the printer driver.
Perform this function to turn off the printer when you cannot press the ON button (POWER button) on
the printer because the printer is out of your reach.
You must press the ON button (POWER button) on the printer to turn the printer on again after clicking
this button. When you use this function, you will not be able to turn the printer on from the printer driver.
Auto Power
Opens the Auto Power Settings dialog box.
Specify settings for operating the printer power automatically. Perform this function if you want to
change the auto power settings.
Note
• If the printer is off or if communication between the printer and the computer is disabled, an error
message may appear because the computer cannot collect the printer status.
If this happens, click OK to display the most recent settings specified on your computer.
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Quiet Settings
Opens the Quiet Settings dialog box.
Quiet Settings dialog box allows you to specify a setting that reduces the operating noise of the printer.
This mode comes in handy when the operating noise of the printer becomes a concern, such when
printing at night. Perform this operation when you want to change the quiet mode setting.
Note
• If the printer is off or if communication between the printer and the computer is disabled, an error
message may appear because the computer cannot collect the printer status.
Custom Settings
Opens the Custom Settings dialog box.
Perform this function to change the settings of this printer.
Note
• If the printer is off or if communication between the printer and the computer is disabled, an error
message may appear because the computer cannot collect the printer status.
If this happens, click OK to display the most recent settings specified on your computer.
View Print History
This function starts the Canon IJ XPS preview, and displays the print history.
Note
• You can use this function only with the XPS printer driver.
View Printer Status
Starts the Canon IJ Status Monitor.
Perform this function when you want to check the printer status and how a print job is proceeding.
Note
• If you are using the XPS printer driver, the "Canon IJ Status Monitor" becomes the "Canon IJ XPS
Status Monitor".
About
Opens the About dialog box.
The version of the printer driver, plus a copyright notice, can be checked.
In addition, the language to be used can be switched.
Initial Check Items (Cleaning / Deep Cleaning)
Before running Cleaning or Deep Cleaning, check that the printer power is on.
Then check the following item:
• Is there ink remaining?
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Initial Check Items (System Cleaning)
Before running System Cleaning, check that the printer power is on.
Then check the following items:
• When you ran Nozzle Check, were there areas where the print was smeared or unprinted areas?
• Did the condition not improve even after Deep Cleaning was run?
• Are the remaining ink levels insufficient?
◦ Visually check whether the remaining ink levels are insufficient.
If System Cleaning is run when the remaining ink levels are insufficient, it may trigger a failure.
◦ If you selected All Colors or Black for Ink Group, check that all remaining ink levels are at least
at the single dot position indicated on the ink tanks. (The color inks are consumed even if Black
was selected.)
If you selected Color, check that the remaining ink levels for all color inks are at least at the single
dot position indicated on the ink tanks.
◦ If any remaining ink level is below the single dot position, replenish the ink to at least the single
dot position. However, if Remaining Ink Notification Settings is enabled, replenish all remaining
ink levels to the upper limit line indicated on the ink tanks, regardless of the Ink Group setting.
Start Print Head Alignment dialog box
This dialog box allows you to adjust the attachment position for the print head, or to print the current
setting value for the print head position.
Align Print Head
Aligns the print head.
Print head alignment corrects the installation positions of the print head and improves deviated colors
and lines.
Align the print head immediately after installing the print head.
Print Alignment Value
Click this button to check the current setting value of the print head position.
Prints the current setting value for the print head position.
Print Head Alignment dialog box
To adjust the print head position manually, click Align Print Head in the Start Print Head Alignment
dialog box, and perform the operations instructed in the messages. The Print Head Alignment dialog
box is then displayed.
This dialog box allows you to check the printed pattern and adjust the print head position.
Preview Window
Displays the pattern of Print Head Alignment, and checks the position of the selected pattern.
You can also change the setting by clicking the pattern on the screen directly.
Select the Pattern Number
Compare the printed adjustment patterns, and enter the pattern number of the pattern with the
least visible streaks or horizontal stripes into the corresponding box.
Note
• If you do not know how to analyze the printed pattern, see Aligning the Print Head Position.
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Initial Check Items (Nozzle Check)
Before running Nozzle Check, check that the printer power is on.
Then check the following item:
• Is there ink remaining?
Remaining Ink Notification Settings dialog box
When you click Remaining Ink Notification Settings, the Remaining Ink Notification Settings dialog
box appears.
Then from the print driver, you can switch the remaining ink level notification setting and reset the
remaining ink level count.
Function for Notifying the Remaining Ink Level
Select the setting for the remaining ink level notification function.
Select Enable to display an error message when the remaining ink level runs low.
Select Disable to prevent the error message from being displayed.
Then click Set to enable the selected setting.
Important
• Before enabling Function for Notifying the Remaining Ink Level, replenish all inks to the
upper limit line and reset the remaining ink level count by running Resets the Remaining Ink
Level Count. However, if you reset the count by operating the operation panel of the printer, the
setting in the printer driver is unnecessary.
• If you disable Function for Notifying the Remaining Ink Level, you must visually check the
remaining ink level. Replenish the ink before the ink level falls below the lower limit line.
Resets the Remaining Ink Level Count
Click Reset to reset the remaining ink level count.
Important
• When you reset the remaining ink level count, you must replenish all inks to the upper limit line.
Auto Power Settings dialog box
When you click Auto Power, the Auto Power Settings dialog box is displayed.
This dialog box allows you to manage the printer power from the printer driver.
Auto Power On
Selects the auto power-on setting.
Specify Disable to prevent the printer from turning on automatically when print data is sent to it.
Make sure the printer is on and then click OK to change the printer settings.
Specify Enable to turn the printer on automatically when print data is sent to it.
Auto Power Off
Selects the auto power-off setting.
If a printer driver operation or a printer operation is not performed within the specified time, the printer
turns off.
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Quiet Settings dialog box
When you click Quiet Settings, the Quiet Settings dialog box is displayed.
Quiet Settings dialog box allows you to specify a setting that reduces the operating noise of the printer.
Select when you wish to reduce the operating noise of the printer at night, etc.
Using this function may lower the print speed.
Do not use quiet mode
Select this option when you wish to use the printer with volume of normal operating noise.
Always use quiet mode
Select this option when you wish to reduce the operating noise of the printer.
Use quiet mode during specified hours
Select this option when you wish to reduce the operating noise of the printer during a specified period
of time.
Set the Start time and the End time of the quiet mode you wish to be activated. If both are set to the
same time, the quiet mode will not function.
Important
• You can set the quiet mode from the operation panel of the printer, the printer driver, or ScanGear
(scanner driver).
No matter how you use to set the quiet mode, the mode is applied when you perform operations from
the operation panel of the printer or printing and scanning from the computer.
• If you specify a time for Use quiet mode during specified hours, quiet mode is not applied to
operations (copy, direct print, etc.) performed directly from the printer.
Custom Settings dialog box
When you click Custom Settings, the Custom Settings dialog box is displayed.
If necessary, switch between various modes of printer operation.
Prevent paper abrasion
The printer can increase the gap between the print head and the paper during high-density printing to
prevent paper abrasion.
Check this check box to enable this function.
Align heads manually
Usually, the Print Head Alignment function on the Maintenance tab is set to automatic head
alignment, but you can change it to manual head alignment.
If the printing results of automatic print head alignment are not satisfactory, perform manual head
alignment.
Check this check box to perform the manual head alignment.
Rotate 90 degrees left when orientation is [Landscape]
On the Page Setup tab, you can change the rotation direction of the Landscape in the Orientation.
To rotate the document 90 degrees to the left when printing, select the check box.
Ink Drying Wait Time
The printer can pause before printing a subsequent page. Moving the slider to the right increases the
pause time, and moving the slider to the left decreases the time.
If the paper gets stained because the next page is ejected before the ink on the printed page dries,
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increase the ink drying wait time.
Reducing the ink drying wait time speeds up printing.
About dialog box
When you click About, the About dialog box is displayed.
This dialog box displays the version, copyright, and module list of the printer driver. You can select the
language to be used and switch the language displayed in the setup window.
Modules
Lists the printer driver modules.
Language
Specifies the language you wish to use in the printer driver setup window.
Important
• If the font for displaying the language of your choice is not installed in your system, the
characters will be garbled.
Related Topics
Cleaning the Print Heads
Aligning the Print Head Position
Printing a Nozzle Check Pattern
Changing the remaining ink level notification setting
Cleaning Inside the Printer
Cleaning the Paper Feed Rollers
Managing the Printer Power
Reducing the Printer Noise
Changing the Printer Operation Mode
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Canon IJ Preview Description
Canon IJ Preview is an application software that displays what the print result will look like before a
document is actually printed.
The preview reflects the information that is set within the printer driver and allows you to check the
document layout, print order, and number of pages. You can also change the media type and paper source
settings.
When you want to display a preview before printing, open the printer driver setup window, and check the
Preview before printing check box on the Main tab.
File Menu
Selects the print operation.
Start Printing
Ends the Canon IJ Preview and then starts printing the document that is displayed on the preview
screen.
This command has the same function as the Start Printing on the toolbar.
Cancel Printing
Ends the Canon IJ Preview and cancels the printing of the document that is displayed on the
preview screen.
This command has the same function as the Cancel Printing on the toolbar.
Exit
Ends the Canon IJ Preview.
Page Menu
This menu includes the following commands to select page to be displayed.
All of these commands except Page Selection... can also be selected from the toolbar.
Note
• If the pages are being spooled, the last spooled page becomes the last page.
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• If the Page Layout setting on the Page Setup tab is specified to Page Layout, Tiling/Poster, or
Booklet, the number of pages is the number of sheets to be used for printing, and not the number
of pages in the original document created with the application software.
• If duplex printing manually has been set, the front pages which will be printed first are all displayed
together, and then the back pages are displayed.
First Page
Displays the first page of the document.
If the currently displayed page is the first page, this command is grayed out and cannot be
selected.
Previous Page
Displays the page located before the currently displayed page.
If the currently displayed page is the first page, this command is grayed out and cannot be
selected.
Next Page
Displays the page located after the currently displayed page.
If the currently displayed page is the last page, this command is grayed out and cannot be
selected.
Last Page
Displays the last page of the document.
If the currently displayed page is the last page, this command is grayed out and cannot be
selected.
Page Selection...
Displays the Page Selection dialog box.
This command allows you to specify the page number of the page to be displayed.
Zoom Menu
Selects the ratio of the actual size printed on the paper to the preview display size.
You can also select the ratio from the drop-down list box located on the toolbar.
Whole
Displays the entire page of data as one page.
50%
Reduces the displayed data to 50% of the actual size to be printed.
100%
Displays the data at the actual size to be printed.
200%
Enlarges the displayed data to 200% of the actual size to be printed.
400%
Enlarges the displayed data to 400% of the actual size to be printed.
Option Menu
This menu includes the following command:
Displays Print Page Information
Displays print setup information (including printer paper size, media type, and page layout) for each
page at the left side of the preview screen.
This screen also allows you to change the media type and paper source settings.
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Help Menu
When you select this menu item, the Help window for Canon IJ Preview is displayed, and you can
check the version and copyright information.
Start Printing button
Prints the documents selected in the document list.
The printed documents are deleted from the list, and when all documents are printed, the Canon IJ XPS
Preview closes.
Cancel Printing button
Ends the Canon IJ Preview, and cancels the printing of the document that is displayed on the preview
screen.
You can click this button while spooling.
Print Page Information Screen
Displays print setup information for each page at the left side of the preview screen.
This screen also allows you to change the media type and paper source settings.
Important
• If the media type and paper source are set from the application software, those settings have
priority and the changed settings may become ineffective.
Printer Paper Size
Displays the paper size of the document to be printed.
Media Type
You can select the media type of the document to be printed.
Paper Source
You can select the paper source of the document to be printed.
Page Layout
Displays the page layout of the document to be printed.
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Canon IJ XPS Preview Description
Canon IJ XPS Preview is an application software that displays what the print result will look like before a
document is actually printed.
The preview reflects the information which is set within the printer driver and allows you to check the
document layout, print order, and number of pages. The preview also allows you to edit the print document,
edit the print pages, change the print settings, and perform other functions.
When you want to display a preview before printing, open the printer driver setup window, and check the
Preview before printing check box on the Main tab.
Important
• To use the Canon IJ XPS Preview, you must have Microsoft .NET Framework 4 Client Profile installed
on your computer.
File Menu
Selects print operation and print history settings:
Print
Prints the documents selected in the document list.
The printed documents are deleted from the list, and when all documents are printed, the Canon IJ
XPS Preview closes.
This command has the same function as
settings area.
(Print) on the toolbar and the Print in the print
Print All Documents
Prints all documents in the document list and closes the Canon IJ XPS Preview.
Save Print History
Switches whether the documents printed from the Canon IJ XPS Preview are to be saved as print
history entries.
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History Entry Limit
Switches the maximum number of print history registrations.
Select 10 Entries, 30 Entries, or 100 Entries.
Important
• If the limit on the number of registration is exceeded, the print history registrations are deleted
starting from the oldest one.
Add documents from history to the list
Adds the document saved in the print history to the document list.
Exit
Ends the Canon IJ XPS Preview. The documents remaining in the document list will be deleted
from the list.
This command has the same function as the Exit in the print settings area.
Edit Menu
Selects the method for editing multiple documents or pages.
Undo
Reverses the previous change.
If the change cannot be reversed, this function is grayed out and cannot be selected.
This command has the same function as the
(Undo) on the toolbar.
Documents
Selects the method for editing print documents.
Combine Documents
Combines the documents selected in the document list into one document.
If only one document is selected, this command is grayed out and cannot be selected.
This command has the same function as the
(Combine Documents) on the toolbar.
Reset Documents
Returns the document selected in the document list to their status before they were added to
the Canon IJ XPS Preview.
The combined documents are separated, and the original documents are restored.
This command has the same function as the
(Reset Documents) on the toolbar.
Move Document
Use the following command to change the order of the documents selected in the document
list.
Move to First
Moves the selected print document to the beginning of the document list.
If the currently selected document is the first document, this command is grayed out and
cannot be selected.
Move Up One
Moves the selected print document one up from its current position.
If the currently selected document is the first document, this command is grayed out and
cannot be selected.
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Move Down One
Moves the selected print document one down from its current position.
If the currently selected document is the last document, this command is grayed out and
cannot be selected.
Move to Last
Moves the selected print document to the end of the document list.
If the currently selected document is the last document, this command is grayed out and
cannot be selected.
Delete Document
Deletes the selected document from the document list.
If the document list contains only one document, the document is grayed out and cannot be
selected.
This command has the same function as the
(Delete Document) on the toolbar.
Grayscale Printing
Allows you to change the monochrome print settings.
This command has the same functionality as the Grayscale Printing check box in the print
settings area.
Page Layout Printing...
Opens the Page Layout Printing dialog box.
This dialog box allows you to set Page Layout Printing, Pages, Page Order, and Page
Border.
Duplex Printing...
Opens the Duplex Printing dialog box.
This dialog box allows you to set Duplex Printing (Manual), Stapling Side, and Margin.
Copies...
Opens the Copies dialog box.
This dialog box allows you to set Copies, Collate, and Print from Last Page.
Pages
Selects the method for editing print pages.
Delete Page
Deletes the currently selected page.
If page layout printing is set, the pages enclosed with red frame will be deleted.
This command has the same function as the
(Delete Page) on the toolbar.
Restore Page
Restores pages that were deleted with the Delete Page function.
To restore pages, you must select the View Deleted Pages check box on the Option menu
and display the deleted pages as thumbnails.
Move Page
Use the following command to change the order of the currently selected pages.
Move to First
Moves the currently selected page to the beginning of the document.
If the currently selected page is the first page, this command is grayed out and cannot be
selected.
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Move Forward One
Moves the currently selected page one position in front of its current position.
If the currently selected page is the first page, this command is grayed out and cannot be
selected.
Move Backward One
Moves the currently selected page one position after its current position.
If the currently selected page is the last page, this command is grayed out and cannot be
selected.
Move to Last
Moves the currently selected page to the end of the document.
If the currently selected page is the last page, this command is grayed out and cannot be
selected.
View Menu
Selects the documents and pages to be displayed.
Documents
Use the following command to select the document to display.
First Document
Displays the first document in the document list.
If the currently selected document is the first document, this command is grayed out and
cannot be selected.
Previous Document
Displays the document located before the currently displayed document.
If the currently selected document is the first document, this command is grayed out and
cannot be selected.
Next Document
Displays the document located after the currently displayed document.
If the currently selected document is the last document, this command is grayed out and
cannot be selected.
Last Document
Displays the last document in the document list.
If the currently selected document is the last document, this command is grayed out and
cannot be selected.
Pages
Use the following command to select the page to be displayed.
Note
• If the Page Layout setting in the printer driver is specified to Tiling/Poster, or Booklet, the
number of pages is the number of sheets to be used for printing, and not the number of pages
in the original document created with the application software.
First Page
Displays the first page of the document.
If the currently displayed page is the first page, this command is grayed out and cannot be
selected.
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Previous Page
Displays the page located before the currently displayed page.
If the currently displayed page is the first page, this command is grayed out and cannot be
selected.
Next Page
Displays the page located after the currently displayed page.
If the currently displayed page is the last page, this command is grayed out and cannot be
selected.
Last Page
Displays the last page of the document.
If the currently displayed page is the last page, this command is grayed out and cannot be
selected.
Page Selection...
Displays the Page Selection dialog box.
This command allows you to specify the page number of the page to be displayed.
Zoom Menu
Selects the ratio of the actual size printed on the paper to the preview display size.
You can also select the ratio from the drop-down list box located on the toolbar.
Whole
Displays the entire page of data as one page.
50%
Reduces the displayed data to 50% of the actual size to be printed.
100%
Displays the data at the actual size to be printed.
200%
Enlarges the displayed data to 200% of the actual size to be printed.
400%
Enlarges the displayed data to 400% of the actual size to be printed.
Option Menu
Toggles the show / hide status of the following information.
View Thumbnails
Reduces all pages in the document selected in the document list and displays them at the bottom
of the preview window.
This command has the same function as the
(View Thumbnails) on the toolbar.
View Document List
Displays the print document list at the top of the preview window.
View Print Settings Area
Displays the print settings area at the right side of the preview window.
View Deleted Pages
When the thumbnails are displayed, this function displays pages that were deleted with the Delete
Page function.
To check deleted pages, you must first select the View Thumbnails check box.
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Keep printed documents on the list
Leaves the printed document in the document list.
Print Settings Displayed at Startup
Switches the tab of the print settings area to be displayed when the Canon IJ XPS Preview is
started.
Select Page Information, Layout, or Manual Color Adjustment.
Help Menu
When you select this menu item, the Help window for Canon IJ XPS Preview is displayed, and you can
check the version and copyright information.
(Print)
Prints the documents selected in the document list.
The printed documents are deleted from the list, and when all documents are printed, the Canon IJ XPS
Preview closes.
(Combine Documents)
Combines the documents selected in the document list into one document.
If only one document is selected, this command is grayed out and cannot be selected.
(Delete Document)
Deletes the selected document from the document list.
If the document list contains only one document, the document is grayed out and cannot be selected.
(Reset Documents)
Returns the document selected in the document list to their status before they were added to the Canon
IJ XPS Preview.
The combined documents are separated, and the original documents are restored.
(View Thumbnails)
Reduces all pages in the document selected in the document list and displays them at the bottom of the
preview window.
To hide the print pages, click View Thumbnails again.
(Move to First)
Moves the selected print document to the beginning of the document list.
If the currently selected document is the first document, this command is grayed out and cannot be
selected.
(Move Up One)
Moves the selected print document one up from its current position.
If the currently selected document is the first document, this command is grayed out and cannot be
selected.
(Move Down One)
Moves the selected print document one down from its current position.
If the currently selected document is the last document, this command is grayed out and cannot be
selected.
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(Move to Last)
Moves the selected print document to the end of the document list.
If the currently selected document is the last document, this command is grayed out and cannot be
selected.
(Undo)
Reverses the previous change.
If the change cannot be reversed, this function is grayed out and cannot be selected.
(Delete Page)
Deletes the currently selected page.
If page layout printing is set, the pages enclosed with red frame will be deleted.
Document list
Displays the list of the print documents.
The document selected in the document list becomes the target for preview display and editing.
Document Name
Displays the name of the print document.
If you click the name of the selected print document, a text box is displayed, and you can rename
the document to any name.
Pages
Displays the number of pages in the print document.
Important
• The number displayed in Pages and the output page count are different.
• To check the output page count, check the status bar at the bottom of the preview window.
Status
Displays the status of the print documents.
Documents that are undergoing data processing are displayed as Processing data.
Important
• Documents showing Processing data cannot be printed or edited.
Wait until the data processing ends.
Print Settings Area Screen
Allows you to check and change the print settings of the documents selected in the document list.
Print Settings Area is displayed on the right side of the preview window.
Page Information tab
The print settings are displayed for each page.
You can change the media type and paper source settings.
Printer Paper Size
Displays the paper size of the document to be printed.
Media Type
Allows you to select the media type of the document to be printed.
Paper Source
Allows you to select the paper source of the document to be printed.
Page Layout
Displays the page layout of the document to be printed.
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Layout tab
You can specify settings for page layout printing.
To apply the specified settings, click Apply.
If the page layout print settings cannot be changed for the print document, the individual items are
grayed out and cannot be selected.
Manual Color Adjustment tab
This tab allows you to adjust the color balance by changing the settings of the Cyan, Magenta,
Yellow, Brightness, Intensity, and Contrast options.
Cyan/Magenta/Yellow
Adjusts the strengths of Cyan, Magenta, and Yellow.
Moving the slider to the right makes a color stronger, and moving the slider to the left makes a
color weaker.
You can also directly enter a value linked to the slider. Enter a value in the range from -50 to
50.
This adjustment changes the relative amount of ink of each color used, which alters the total
color balance of the document.
Use your application software if you want to change the total color balance significantly. Use
the printer driver only if you want to adjust the color balance slightly.
Important
• When Grayscale Printing is checked, Cyan, Magenta, and Yellow appear grayed out
and are unavailable.
Brightness
Selects the brightness of your print.
Pure white and black will not change, but colors between white and black will change.
Intensity
Adjusts the overall intensity of your print.
Moving the slider to the right increases the intensity, and moving the slider to the left
decreases the intensity.
You can also directly enter a value linked to the slider. Enter a value in the range from -50 to
50.
Contrast
Adjusts the contrast between light and dark in the image to be printed.
Moving the slider to the right increases the contrast, moving the slider to the left decreases the
contrast.
You can also directly enter a value linked to the slider. Enter a value in the range from -50 to
50.
Defaults
Restores all the settings you have changed to their default values.
Clicking this button restores all the settings on this tab to their default values (factory settings).
Grayscale Printing
Allows you to change the monochrome print settings.
Duplex Printing (Manual)
Select whether to print the document to both sides of the paper manually or to one side of the
paper.
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If the duplex print settings cannot be changed for the print document, this item is grayed out and is
unavailable.
Important
• When you select Booklet for Page Layout, Duplex Printing (Manual) of the print settings
area will be set automatically. In this case, Duplex Printing (Manual) is grayed out and is
unavailable.
Copies
Specifies the number of copies you want to print. You can specify a value from 1 to 999.
If the numbers of copies cannot be changed for the print document, this item is grayed out and is
unavailable.
Exit
Ends the Canon IJ XPS Preview.
The documents remaining in the document list will be deleted from the list.
Print
Prints the documents selected in the document list.
The printed documents are deleted from the list, and when all documents are printed, the Canon IJ
XPS Preview closes.
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Canon IJ Status Monitor Description
The Canon IJ Status Monitor displays the status of the printer and the printing progress. The monitor uses
graphics, icons, and messages to let you know the printer status.
Canon IJ Status Monitor Features
The Canon IJ Status Monitor offers the following advantages:
You can check the status of the printer on the screen.
The status of the printer is shown on the screen in real time.
You can check the printing progress of each printing document (print job).
Error types and solutions are shown on the screen.
Shown when a printer error occurs.
You can immediately check how to respond.
Canon IJ Status Monitor Overview
Canon IJ Status Monitor allows you to check the status of the printer and ink with messages.
You can check the information on the printing document and the printing progress during printing.
When a printer error occurs, it shows the cause and solution. Follow the instruction in the message.
Printer
Canon IJ Status Monitor shows an icon when a warning or error occurs to the printer.
: Indicates that a warning (operator call error) has occurred or the printer is working.
: There has been an error which requires a service.
Document Name
Shows the name of the document to be printed.
Owner
Shows the owner's name of the document to be printed.
Printing Page
Shows the number of printing page and total printing pages.
Display Print Queue
Shows the print window used to manage the print job that is being printed or being in the print
queue.
Cancel Printing
Cancels the current print job.
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Important
• The Cancel Printing button is enabled only while print data is being sent to the printer.
Once the print data has been sent, the button is grayed out and becomes unavailable.
Option Menu
If you select Enable Status Monitor, when a printer related message is generated the Canon IJ
Status Monitor starts.
When Enable Status Monitor is selected, following commands are available.
Always Display Current Job
Displays the Canon IJ Status Monitor during printing.
Always Display on Top
Displays the Canon IJ Status Monitor in front of other windows.
Display Guide Message
Displays the guide for operations in which how to set paper is complicated.
Envelope Printing
Displays the guide message when envelope printing starts.
To hide this guide message, select the Do not show this message again check box.
To display the guide messages again, click Envelope Printing on the Display Guide
Message in the Option menu and enable this setting.
Hagaki Printing
Displays the guide message before the printer begins hagaki printing.
To hide this guide message, select the Do not show this message again check box.
To display the guide messages again, click Hagaki Printing on the Display Guide
Message in the Option menu and enable this setting.
Start when Windows is Started
Starts the Canon IJ Status Monitor automatically when you start Windows.
Ink Details Menu
Select this menu to check information such as the ink tank types for your printer.
Help Menu
When you select this menu item, the Help window for Canon IJ Status Monitor is displayed, and
you can check the version and copyright information.
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Updating the MP Drivers
Obtaining the Latest MP Drivers
Deleting the Unnecessary MP Drivers
Before Installing the MP Drivers
Installing the MP Drivers
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Obtaining the Latest MP Drivers
The MP Drivers include a printer driver and ScanGear (scanner driver).
By updating the MP Drivers to the latest version of the MP Drivers, unresolved problems may be solved.
You can access our website and download the latest MP Drivers for your model.
Important
• You can download the MP Drivers for free, but any Internet access charges incurred are your
responsibility.
• Before installing the latest MP Drivers, delete the previously installed version.
Related Topics
Before Installing the MP Drivers
Installing the MP Drivers
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Deleting the Unnecessary MP Drivers
The MP Drivers which you no longer use can be deleted.
When deleting the MP Drivers, first exit all programs that are running.
The procedure to delete the unnecessary MP Drivers is as follows:
1. Start the uninstaller
Select Control Panel -> Programs -> Programs and Features.
From the program list, select "XXX MP Drivers" (where "XXX" is your model name) and then click
Uninstall.
The confirmation window for uninstalling the model appears.
Important
• In Windows 10, Windows 8.1, Windows 8, Windows 7, or Windows Vista, a confirmation/warning
dialog box may appear when starting, installing or uninstalling software.
This dialog box appears when administrative rights are required to perform a task.
When you are logged on to an administrator account, click Yes (or Continue, Allow) to continue.
Some applications require an administrator account to continue. In such cases, switch to an
administrator account, and restart the operation from the beginning.
2. Execute the uninstaller
Click Execute. When the confirmation message appears, click Yes.
When all the files have been deleted, click Complete.
The deletion of the MP Drivers is complete.
Important
• Printer driver, XPS printer driver, and ScanGear (scanner driver) will be deleted when you uninstall the
MP Drivers.
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Before Installing the MP Drivers
This section describes the items that you should check before installing the MP Drivers. You should also
refer to this section if the MP Drivers cannot be installed.
Checking the Printer Status
• Turn off the printer.
Checking the Personal Computer Settings
• Terminate all running applications.
• Log on as a user who has the administrator account.
Important
• Before installing the latest MP Drivers, delete the previously installed version.
Related Topics
Obtaining the Latest MP Drivers
Installing the MP Drivers
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Installing the MP Drivers
You can access our web site through the Internet and download the latest MP Drivers and XPS printer driver
for your model.
The procedure for installing the downloaded MP Drivers is as follows:
1. Turn off the printer
2. Start the installer
Double-click the icon of the downloaded file.
The installation program starts.
Important
• In Windows 10, Windows 8.1, Windows 8, Windows 7, or Windows Vista, a confirmation/warning
dialog box may appear when starting, installing or uninstalling software.
This dialog box appears when administrative rights are required to perform a task.
When you are logged on to an administrator account, click Yes (or Continue, Allow) to continue.
Some applications require an administrator account to continue. In such cases, switch to an
administrator account, and restart the operation from the beginning.
3. Install the MP Drivers
Take the appropriate action as described on the screen.
4. Complete the installation
Click Complete.
Depending on the environment you are using, a message prompting you to restart the computer may be
displayed. To complete the installation properly, restart the computer.
Important
• You can install the XPS printer driver with the same procedure for installing the MP Drivers. However,
when installing the XPS printer driver, first complete installation of the MP Drivers.
• You can download the MP Drivers and XPS printer driver for free, but any Internet access charges
incurred are your responsibility.
• Before installing the latest MP Drivers, delete the previously installed version.
Related Topics
Obtaining the Latest MP Drivers
Deleting the Unnecessary MP Drivers
Before Installing the MP Drivers
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Printing Using Canon Application Software
My Image Garden Guide
Easy-PhotoPrint+ Guide
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My Image Garden Guide
You can learn about the operations and screens of My
Image Garden.
For Windows:
Latest Version
My Image Garden V3.3.x/V3.2.x
It is recommended that you use the latest version of the application.
Access the Canon website and download the latest application.
How to Check the Version
Earlier Versions
Select the version of your My Image Garden.
V3.1.x/V3.0.x
V2.1.x
V2.0.x
V1.1.x
For Mac OS:
Latest Version
My Image Garden V3.3.x/V3.2.x
It is recommended that you use the latest version of the application.
Access the Canon website and download the latest application.
How to Check the Version
Earlier Versions
Select the version of your My Image Garden.
V3.1.x/V3.0.x
V2.1.x
V2.0.x
V1.1.x
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Printing Using a Web Service
Using PIXMA/MAXIFY Cloud Link
Printing with Google Cloud Print
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Using PIXMA/MAXIFY Cloud Link
By using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON
iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer:
•
•
•
•
Print images from a photo-sharing service
Print documents from a data management service
Save scanned images to a data management service.
Use Twitter to report the printer status, such as no paper or low ink levels.
In addition, you can use various functions by adding and registering apps that are linked with various cloud
services.
Using PIXMA/MAXIFY Cloud Link from Your Printer
Using PIXMA/MAXIFY Cloud Link from Your Smartphone, Tablet, or Computer
Important
• In certain countries, PIXMA/MAXIFY Cloud Link may not be available or the available apps may be
different.
• Some apps require that you have an account before you use those apps. For such apps, please set up
an account beforehand.
• To find out which models support PIXMA/MAXIFY Cloud Link check the Canon homepage.
• The screen display may change without prior notice.
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Printing with Google Cloud Print
The machine is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google
Inc.).
By using Google Cloud Print, you can print from anywhere with applications or services supporting Google
Cloud Print.
Sending Print Data and Printing via Internet
Once you register the machine to Google Cloud Print, you can print from applications or services supporting
Google Cloud Print without internet connection.
Sending Print Data and Printing without Going through Internet
Important
• This function may not be available depending on the country or region you live in.
• To use Google Cloud Print, you need to get Google account and register the machine with Google
Cloud Print in advance.
Additionally, LAN connection with the machine and internet connection are required to register the
machine to Google Cloud Print. Internet connection fees apply.
1. Getting Google Account
2. Registering Machine with Google Cloud Print
3. Printing from Computer or Smartphone with Google Cloud Print
Important
• When the machine owner changes, delete its registration from Google Cloud Print.
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Deleting Machine from Google Cloud Print
LAN connection with the machine and internet connection are required to delete the machine from
Google Cloud Print. Internet connection fees apply.
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Getting Google Account
To print with Google Cloud Print, you need to get Google account and register the machine with Google
Cloud Print in advance.
Note
• If you already have Google account, register the machine to Google Cloud Print.
Registering Machine with Google Cloud Print
Access to Google Cloud Print with the web browser on the computer or the mobile device and register the
required information.
* The screen above may change without prior notice.
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Registering Machine with Google Cloud Print
The machine can be registered to Google Cloud Print with the following two methods.
Registration Using Google Chrome
Registration Using Other Web Browser
Important
• If you have not gotten Google account, get it.
Getting Google Account
• When the machine owner changes, delete its registration from Google Cloud Print.
Deleting Machine from Google Cloud Print
• LAN connection with the machine and internet connection are required to register the machine to
Google Cloud Print and to delete it. Internet connection fees apply.
Registration Using Google Chrome
1. Start Google Chrome browser on your computer.
2. Select Sign in to Chrome... from
(Chrome menu).
3. Log in to your Google account.
4. Select Settings from
(Chrome menu).
5. Select Show advanced settings... to display information.
6. Select Manage for Google Cloud Print.
7. When Canon G3000 series and Add printers button are displayed, select Add printers.
8. When confirmation message for registering machine appears, select OK.
9. When machine's Wi-Fi lamp flashes 3 times, press Wi-Fi button.
Printer registration is complete.
Registration Using Other Web Browser
1. Make sure machine is turned on.
2. Display printer status on web browser.
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3. Select Web service connection setup -> Google Cloud Print setup -> Register with
Google Cloud Print.
Note
• If you have already registered the machine with Google Cloud Print, the confirmation message
to re-register the machine is displayed.
4. When confirmation screen to register machine is displayed, select Yes.
5. Select display language in print setup for Google Cloud Print.
6. Perform authentication process.
7. When registration completion message appears, select OK.
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Printing from Computer or Smartphone with Google Cloud Print
When you send print data with Google Cloud Print, the machine receives the print data and prints it
automatically.
When printing from a smartphone, tablet, computer, or other external device by using Google Cloud Print,
load paper into the machine in advance.
You can print with Google Cloud Print with the following two methods.
• Printing via internet
LAN connection with the machine and internet connection are required.
Sending Print Data via Internet
• Printing without going through internet
Local network connection with the machine or enabling machine's access point mode is required.
Enabling Bonjour on the machine is required.
Sending Print Data without Going through Internet
Note
• Depending on the communication status, it may take a while to print the print data or the machine may
not receive the print data.
• While printing with Google Cloud Print, the printing may be canceled depending on the machine's
status, such as when the machine is being operated or an error has occurred. To resume printing,
check the machine's status and print with Google Cloud Print again.
• For print settings:
• If you select plain paper as media type or if you select B5/A5-size as paper size, the print data is
printed with border even when you select the borderless print setting.
• The print results may differ from the print image depending on the print data.
• Depending on the device sending the print data, you may not select the print settings when sending
the print data with Google Cloud Print.
Sending Print Data via Internet
This section describes the operation to send print data from Google Chrome browser on the computer.
The operation differs depending on the device, applications, or services.
Important
• LAN connection with the machine and internet connection are required to sending print data via
internet. Internet connection fees apply.
1. Make sure machine is turned on.
Note
• If the machine's Auto Power On function is enabled, the machine is turned on automatically
when it receives the print data.
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2. Start Google Chrome browser on your computer.
3. Select Sign in to Chrome... from
(Chrome menu).
4. Log in to your Google account.
5. Select Print... from
(Chrome menu).
6. Select Change... next Destination.
7. Select Canon G3000 series in Google Cloud Print.
8. Select Print.
When the preparation for printing with Google Cloud Print is complete, the machine receives the print
data and prints it automatically.
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Sending Print Data without Going through Internet
This section describes the operation to send print data from Google Chrome browser on the computer.
The operation differs depending on the device, applications, or services.
Important
• Local network connection with the machine or enabling machine's access point mode is required.
• Enabling Bonjour on the machine is required.
1. Make sure machine is turned on.
Note
• If the machine's Auto Power On function is enabled, the machine is turned on automatically
when it receives the print data.
2. Start Google Chrome browser on your computer.
3. Select Sign in to Chrome... from
(Chrome menu).
4. Log in to your Google account.
5. Select Print... from
(Chrome menu).
6. Select Change... next Destination.
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7. Select Canon G3000 series in Local Destinations.
8. Select Print.
When the preparation for printing with Google Cloud Print is complete, the machine receives the print
data and prints it automatically.
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Deleting Machine from Google Cloud Print
If the machine's owner changes or if you want to re-register the machine, delete it from Google Cloud Print
by following the steps below.
The machine can be deleted from Google Cloud Print with the following two methods.
Deletion Using Google Chrome
Deletion Using Other Web Browser
Important
• LAN connection with the machine and internet connection are required to delete the machine from
Google Cloud Print. Internet connection fees apply.
Deletion Using Google Chrome
1. Start Google Chrome browser on your computer.
2. Select Sign in to Chrome... from
(Chrome menu).
3. Log in to your Google account.
4. Select Settings from
(Chrome menu).
5. Select Show advanced settings... to display information.
6. Select Manage for Google Cloud Print.
7. Select Manage next Canon G3000 series on device list.
8. Select Delete.
9. When confirmation message for deleting machine appears, select OK.
Deletion Using Other Web Browser
1. Make sure machine is turned on.
2. Display printer status on web browser.
3. Select Web service connection setup -> Google Cloud Print setup -> Delete from
Google Cloud Print.
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4. When confirmation screen to delete machine is displayed, select Yes.
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Printing from Smartphone/Tablet
Printing Directly from Smartphone/Tablet
Printing Using a Web Service
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Printing Directly from Smartphone/Tablet
Printing from a Device Equipped with Windows 10 Mobile
Using Machine with Access Point Mode
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Using Machine with Access Point Mode
You can connect devices (e.g. computer, smartphone, or tablet) to the machine by two methods below.
• Wireless connection (connecting devices via a wireless router)
• Direct wireless connection (connecting devices using access point mode)
This section describes access point mode, which allows you to print or scan by connecting the devices to
the machine directly.
Follow the procedure below to use access point mode.
1. Enable access point mode.
2. Connect devices to machine.
3. Perform printing or scanning operation.
This section also describes changing access point mode to wireless LAN.
Changing Machine Setting to Use Wireless LAN
Important
• You can connect up to 5 devices to the machine at the same time.
• Check the usage restrictions and switch the machine to the access point mode.
Restrictions
• If you use the machine with the access point mode for a long time, we recommend you change the
default password to the combination of numbers and letters from the point of view of security.
Enabling Access Point Mode
Enable the access point mode following the procedure below.
1. Make sure machine is turned on.
2. Press and hold Wi-Fi button and release it when ON lamp flashes.
3. Press Black button, Color button and Wi-Fi button in this order.
Make sure the ON lamp changed from flashing to lit.
If the ON lamp has not changed from flashing to lit, go back to step 2.
The access point mode is enabled.
Note
• To check the machine's MAC address and serial number, and the current access point mode settings,
print out the network setting information.
Printing Network Settings
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• WPA2-PSK (AES) is applied as the default security setting. However, you can change the security
setting and the password using IJ Network Tool.
If you change the access point mode setting of the machine, also change the access point setting of
your device.
Connecting Device to Machine
Specify the device settings and connect the device to the machine following the procedure below.
Note
• Before connecting a device, we recommend you check the access point name (SSID) and the
password for the access point mode.
To check the access point name (SSID) and the password, print out the network setting information of
the machine.
Printing Network Settings
1. Turn on wireless communication on your device.
Enable "Wi-Fi" on your device's "Setting" menu.
For more on turning on wireless communication, see your device's instruction manual.
2. Select "XXXXXX-G3000series" ("XXXXXX" represents last six digits of machine's MAC
address.) from list displayed on device.
Note
• If "XXXXXX-G3000series" does not appear on the list, access point mode is not enabled.
See Enabling Access Point Mode to enable access point mode.
3. Enter password.
The machine serial number is specified as the password at the time of purchase.
The machine serial number is printed on the sticker attached on the machine rear. It consists of 9
alphanumeric characters (four alphabets followed by five numbers).
Note
• To check machine's serial number, print out the network setting information.
Printing Network Settings
Your device is connected to the machine.
Printing/Scanning with Access Point Mode
Connect a device and the machine and start printing/scanning.
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Note
• For more on printing or scanning from a device via wireless LAN, refer to the device's or application's
instruction manual.
Changing Machine Setting to Use Wireless LAN
Follow the procedure below to change the machine setting to use wireless LAN.
1. Press and hold Wi-Fi button and release it when ON lamp flashes.
2. Press Color button, Black button and Wi-Fi button in this order.
Make sure the ON lamp changed from flashing to lit and the Wi-Fi lamp is lit.
If the ON lamp has not changed from flashing to lit, go back to step 1.
The wireless LAN is enabled.
Note
• If you do not use the machine with the access point mode or over the wireless LAN:
Follow the procedure below to disable the access point mode and the wireless LAN.
1. Press and hold Wi-Fi button and release it when ON lamp flashes.
2. Press Black button twice and press Wi-Fi button.
Make sure the ON lamp changed from flashing to lit and the Wi-Fi lamp is not lit.
If the ON lamp has not changed from flashing to lit, go back to step 1.
The wireless LAN is disabled.
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Printing Using a Web Service
Using PIXMA/MAXIFY Cloud Link
Printing with Google Cloud Print
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Using PIXMA/MAXIFY Cloud Link
By using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON
iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer:
•
•
•
•
Print images from a photo-sharing service
Print documents from a data management service
Save scanned images to a data management service.
Use Twitter to report the printer status, such as no paper or low ink levels.
In addition, you can use various functions by adding and registering apps that are linked with various cloud
services.
Using PIXMA/MAXIFY Cloud Link from Your Printer
Using PIXMA/MAXIFY Cloud Link from Your Smartphone, Tablet, or Computer
Important
• In certain countries, PIXMA/MAXIFY Cloud Link may not be available or the available apps may be
different.
• Some apps require that you have an account before you use those apps. For such apps, please set up
an account beforehand.
• To find out which models support PIXMA/MAXIFY Cloud Link check the Canon homepage.
• The screen display may change without prior notice.
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Printing with Google Cloud Print
The machine is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google
Inc.).
By using Google Cloud Print, you can print from anywhere with applications or services supporting Google
Cloud Print.
Sending Print Data and Printing via Internet
Once you register the machine to Google Cloud Print, you can print from applications or services supporting
Google Cloud Print without internet connection.
Sending Print Data and Printing without Going through Internet
Important
• This function may not be available depending on the country or region you live in.
• To use Google Cloud Print, you need to get Google account and register the machine with Google
Cloud Print in advance.
Additionally, LAN connection with the machine and internet connection are required to register the
machine to Google Cloud Print. Internet connection fees apply.
1. Getting Google Account
2. Registering Machine with Google Cloud Print
3. Printing from Computer or Smartphone with Google Cloud Print
Important
• When the machine owner changes, delete its registration from Google Cloud Print.
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Deleting Machine from Google Cloud Print
LAN connection with the machine and internet connection are required to delete the machine from
Google Cloud Print. Internet connection fees apply.
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Copying
Making Copies on Plain Paper
Switching Page Size between A4 and
Letter
Basics
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Making Copies on Plain Paper
Load the original on the platen glass to copy on A4 sized plain paper.
1. Make sure machine is turned on.
2. Load A4 or Letter-sized plain paper.
3. Load original on platen glass.
Note
• You can switch the size of paper loaded in the front tray between A4 and Letter.
Switching Page Size between A4 and Letter
4. Press Color button for color copying, or Black button for black & white copying.
The machine starts copying.
Remove the original on the platen glass after copying is complete.
• To make multiple copies
Press the Color button or the Black button repeatedly according to the number of copies you
want.
Press the same button (Color button or Black button) as the one which you previously pressed.
• To cancel copying:
Press the Stop button.
Important
• Do not open the document cover or remove the original from the platen glass until scanning is
completed.
While the machine is scanning the original, the ON lamp keeps flashing.
Note
• To set the print quality to "Draft" (speed priority)
You can set the print quality to "Draft" (speed priority) following the procedure below.
1. Press and hold down Color or Black button for 2 or more seconds in step 4.
The ON lamp flashes once.
2. Release button.
The machine starts copying.
When the print quality is set to "Draft", print speed is given priority over quality. To give priority to quality,
press the Color or Black button for less than 2 seconds to copy in the print quality "Standard".
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Switching Page Size between A4 and Letter
You can switch the size of paper loaded in the front tray between A4 and Letter.
This setting is useful if you usually load Letter-sized paper in the front tray.
1. Make sure machine is turned on.
2. Press and hold Stop button and release it when Alarm lamp flashes 14 times.
The ON lamp starts flashing instead of remaining lit.
3. Press Black button to select A4, or Color button to select Letter.
The ON lamp stops flashing and remains lit and the paper size is changed.
Note
• When you switch the page size to A4 or Letter, load paper of the selected size.
When the page size is set to A4, load A4 plain paper.
When the page size is set to Letter, load Letter-sized plain paper.
• This setting is retained even if the machine is turned off.
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Scanning
Scanning from Computer (Windows)
Scanning from Computer (Mac OS)
Scanning Using Smartphone/Tablet
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Scanning from Computer (Windows)
Using IJ Scan Utility
Scanning Using Application Software (ScanGear)
Other Scanning Methods
IJ Network Scanner Selector EX Menu and Setting Screen
Scanning Tips
Positioning Originals (Scanning from Computer)
Network Scan Settings
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Using IJ Scan Utility
What Is IJ Scan Utility (Scanner Software)?
Starting IJ Scan Utility
Easy Scanning with Auto Scan Basics
Scanning Documents
Scanning Photos
Scanning with Favorite Settings
Scanning Originals Larger than the Platen (Image Stitch)
Adjusting Cropping Frames in the Image Stitch Window
Scanning Multiple Originals at One Time
Saving after Checking Scan Results
Sending Scanned Images via E-mail
Extracting Text from Scanned Images (OCR)
IJ Scan Utility Screens
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What Is IJ Scan Utility (Scanner Software)?
IJ Scan Utility is an application that allows you to easily scan documents, photos, etc.
You can complete from scanning to saving at one time by simply clicking the corresponding icon in the IJ
Scan Utility main screen.
What You Can Do with IJ Scan Utility
Scan Easily according to Purposes
You can scan by simply clicking an icon such as Auto to scan easily, Document to sharpen text in a
document or magazine for better readability, or Photo to scan with settings suitable for photos,
according to the item type or your purpose.
Note
• Refer to "IJ Scan Utility Main Screen" for details on the IJ Scan Utility main screen.
Save Scanned Images Automatically
Scanned images are automatically saved in a preset folder. You can change the folder as required.
Note
• The default save folders are as follows.
• Windows 10/Windows 8.1/Windows Vista:
Documents folder
• Windows 8/Windows 7/Windows XP:
My Documents folder
• Refer to "Settings Dialog Box" for how to specify a folder.
Integrate with Applications
You can utilize scanned images through integration with other applications; display scanned images in
your favorite application, attach them to e-mails, extract text from images, and more.
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Important
• Some functions are available only when My Image Garden is installed.
Note
• Refer to "Settings Dialog Box" for how to set the applications to integrate with.
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Starting IJ Scan Utility
Note
• If you have more than one scanner or have changed the connection from USB connection to network
connection, set up the network environment from IJ Scan Utility.
Network Scan Settings
Follow the steps below to start IJ Scan Utility.
Windows 10:
From Start menu, select All apps > Canon Utilities > IJ Scan Utility.
Windows 8.1/Windows 8:
Select IJ Scan Utility on the Start screen.
If IJ Scan Utility is not displayed on the Start screen, select the Search charm, and then search for "IJ Scan
Utility".
Windows 7/Windows Vista/Windows XP:
From Start menu, select All Programs > Canon Utilities > IJ Scan Utility > IJ Scan Utility.
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Easy Scanning with Auto Scan
You can scan easily by automatically detecting the item type.
Important
• The following types of items may not be scanned correctly. In that case, adjust the cropping frames
(scan areas) in whole image view of ScanGear (scanner driver) and scan again.
•
•
•
•
Photos that have a whitish background
Items printed on white paper, hand-written documents, business cards, etc.
Thin items
Thick items
1. Make sure that your scanner or printer is turned on.
2. Place items on the platen of your scanner or printer.
Positioning Originals (Scanning from Computer)
3. Start IJ Scan Utility.
4. Click Auto.
Scanning starts.
Note
• Click Cancel to cancel the scan.
• To apply suitable corrections based on the item type, click Settings..., then select the Apply
recommended image correction checkbox in the Settings (Auto Scan) dialog box.
• Scanned images are saved in the folder set for Save in in the Settings (Auto Scan) dialog box
displayed by clicking Settings.... In the Settings (Auto Scan) dialog box, you can also make advanced
scan settings.
• Refer to the following pages to scan by specifying the item type.
Scanning Photos
Scanning Documents
Scanning with Favorite Settings
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Scanning Documents
You can scan items placed on the platen with settings suitable for documents.
1. Place the item on the platen.
Positioning Originals (Scanning from Computer)
2. Start IJ Scan Utility.
3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Document Scan)
dialog box as required.
When setting is completed, click OK.
4. Click Document.
Scanning starts.
Note
• Click Cancel to cancel the scan.
• Scanned images are saved in the folder set for Save in in the Settings (Document Scan) dialog box
displayed by clicking Settings.... In the Settings (Document Scan) dialog box, you can also make
advanced scan settings.
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Scanning Photos
You can scan photos placed on the platen with settings suitable for photos.
1. Place the photo on the platen.
Positioning Originals (Scanning from Computer)
2. Start IJ Scan Utility.
3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Photo Scan)
dialog box as required.
When setting is completed, click OK.
4. Click Photo.
Scanning starts.
Note
• Click Cancel to cancel the scan.
• Scanned images are saved in the folder set for Save in in the Settings (Photo Scan) dialog box
displayed by clicking Settings.... In the Settings (Photo Scan) dialog box, you can also make
advanced scan settings.
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Scanning with Favorite Settings
You can scan items placed on the platen with your favorite settings saved beforehand.
This is convenient for saving frequently used settings or when specifying scan settings in detail.
1. Start IJ Scan Utility.
2. Click Settings..., then set the item type, resolution, etc. in the Settings (Custom Scan)
dialog box as required.
When setting is completed, click OK.
Note
• Once the settings are made, you can scan with the same settings from the next time.
3. Place the item on the platen.
Positioning Originals (Scanning from Computer)
4. Click Custom.
Scanning starts.
Note
• Click Cancel to cancel the scan.
• Scanned images are saved in the folder set for Save in in the Settings (Custom Scan) dialog box
displayed by clicking Settings.... In the Settings (Custom Scan) dialog box, you can also make
advanced scan settings.
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Scanning Originals Larger than the Platen (Image Stitch)
You can scan the left and right halves of an item larger than the platen and combine them back into one
image. Items up to approximately twice as large as the platen are supported.
Note
• The following explains how to scan from the item to be placed on the left side.
1. Start IJ Scan Utility.
2. Click Settings..., then set the item type, resolution, etc. in the Settings (Scan and Stitch)
dialog box as required.
When setting is completed, click OK.
3. Click Stitch.
The Image Stitch window appears.
4. In Select Output Size, select an output size according to the paper size.
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5. Make sure that Scan from Left is selected in Scan Direction.
6. Place the item that is to be displayed on the left side of the screen face-down on the platen.
7. Click Start Scanning Image 1.
The first item is scanned and appears in 1.
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Note
• Click Cancel to cancel the scan.
8. Place the item that is to be displayed on the right side of the screen face-down on the
platen.
9. Click Start Scanning Image 2.
The second item is scanned and appears in 2.
Note
• Click Cancel to cancel the scan.
10. Adjust the scanned images as required.
Use the Toolbar to rotate or zoom in/out, or drag the images to adjust their positions.
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Note
• Select the Adjust cropping frames checkbox to specify the area to be saved.
Adjusting Cropping Frames in the Image Stitch Window
• To scan an item again, select the image in the Preview area or the thumbnail at the top of the
screen, then click
(Delete). The selected image is deleted, allowing you to scan the item
again.
11. Click Save.
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The combined image is saved.
Note
• Refer to "Image Stitch Window" for details on the Image Stitch window.
• You can make advanced scan settings in the Settings (Scan and Stitch) dialog box displayed by
clicking Settings....
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Adjusting Cropping Frames in the Image Stitch Window
"Cropping" is the act of selecting the area you want to keep in an image and discarding the rest when
scanning it.
In the Image Stitch window, you can specify a cropping frame on the image displayed in the Preview area.
Note
• Refer to "Adjusting Cropping Frames (ScanGear)" for your model from Home of the Online Manual for
how to adjust cropping frames with ScanGear (scanner driver).
Initial Cropping Frame
No cropping frame is specified. When you select the Adjust cropping frames checkbox, an active
cropping frame is automatically specified around the image in the Preview area. You can drag the
cropping frame to specify the area.
When you perform a scan, the image in the area specified with the cropping frame will be scanned.
Adjusting a Cropping Frame
(Arrow) when it is positioned over a cropping frame. Click and
The cursor will change into
drag the mouse to expand or contract the cropping frame.
The cursor will change into
(Crosshair Arrow) when it is positioned within a cropping frame. Click and
drag the mouse to move the entire cropping frame.
Deleting Cropping Frames
To delete the cropping frame, deselect the Adjust cropping frames checkbox.
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Scanning Multiple Originals at One Time
You can scan two or more photos (small items) placed on the platen at one time and save each image
individually.
Important
• The following types of items may not be scanned correctly. In that case, adjust the cropping frames
(scan areas) in whole image view of ScanGear (scanner driver) and scan again.
•
•
•
•
Photos that have a whitish background
Items printed on white paper, hand-written documents, business cards, etc.
Thin items
Thick items
Refer to "Scanning Multiple Documents at One Time with ScanGear (Scanner Driver)" for your model
from Home of the Online Manual for details.
Using Auto Scan:
Whether there are multiple items or not is detected automatically. Click Auto in the IJ Scan Utility main
screen and scan.
Easy Scanning with Auto Scan
Not Using Auto Scan:
In the Settings dialog box, set Paper Size to Auto scan and scan.
Note
• The screens for scanning with favorite settings are used as examples in the following descriptions.
1. Place the items on the platen.
Positioning Originals (Scanning from Computer)
2. Start IJ Scan Utility.
3. Click Settings....
The Settings dialog box appears.
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4. Click Custom Scan.
5. Select Select Source according to the items to be scanned.
6. Select Auto scan for Paper Size, then click OK.
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The IJ Scan Utility main screen appears.
Note
• Refer to the following pages for details on the setting items in the Settings dialog box.
Settings (Document Scan) Dialog Box
Settings (Photo Scan) Dialog Box
Settings (Custom Scan) Dialog Box
7. Click Custom.
Multiple items are scanned at one time.
Note
• Click Cancel to cancel the scan.
• Scanned images are saved in the folder set for Save in in the corresponding Settings dialog box
displayed by clicking Settings.... In each Settings dialog box, you can also make advanced scan
settings.
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Saving after Checking Scan Results
You can check the scan results, then save the images to a computer.
Important
• You cannot check the scan results before saving when scanned using Auto scan.
Note
• The screens for scanning photos are used as examples in the following descriptions.
1. Start IJ Scan Utility.
2. Click Settings....
The Settings dialog box appears.
3. Click Photo Scan.
4. Select the Check scan results checkbox, then click OK.
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The IJ Scan Utility main screen appears.
Note
• Refer to the following pages for details on the setting items in the Settings dialog box.
Settings (Document Scan) Dialog Box
Settings (Photo Scan) Dialog Box
Settings (Custom Scan) Dialog Box
Settings (Scan and Stitch) Dialog Box
Settings (ScanGear) Dialog Box
5. Click Photo.
Scanning starts.
When scanning is completed, the Save Settings dialog box appears.
Note
• Click Cancel to cancel the scan.
6. Change the image order or file save options as required.
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You can change the image order or file save options in the Save Settings dialog box.
Note
• The default save folders are as follows.
• Windows 10/Windows 8.1/Windows Vista:
Documents folder
• Windows 8/Windows 7/Windows XP:
My Documents folder
7. Click OK.
Scanned images are saved according to the settings.
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Sending Scanned Images via E-mail
You can send scanned images via e-mail.
Note
• The screens for scanning photos are used as examples in the following descriptions.
1. Start IJ Scan Utility.
2. Click Settings....
The Settings dialog box appears.
3. Click Photo Scan.
4. Select Attach to e-mail in Application Settings, then select an e-mail client.
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Note
• You can add e-mail clients to use for attachments from the pull-down menu.
• If None (Attach Manually) is selected, manually attach scanned and saved images to e-mail.
5. Click OK.
The IJ Scan Utility main screen appears.
513
Note
• Refer to the following pages for details on the setting items in the Settings dialog box.
Settings (Auto Scan) Dialog Box
Settings (Document Scan) Dialog Box
Settings (Photo Scan) Dialog Box
Settings (Custom Scan) Dialog Box
Settings (ScanGear) Dialog Box
6. Click Photo.
Scanning starts.
When scanning is completed, the specified e-mail client starts and the images will be attached to a new
message.
Note
• Click Cancel to cancel the scan.
• The scanned images are saved according to the settings made in the Settings dialog box.
• When the Check scan results checkbox is selected in the Settings dialog box, the Save Settings
dialog box appears. After you set the save options and click OK, the scanned images are saved
and automatically attached to a new message of the specified e-mail client.
7. Specify the recipient, enter the subject and message, then send e-mail.
Refer to the manual of your e-mail client for e-mail settings.
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Extracting Text from Scanned Images (OCR)
Scan text in scanned magazines and newspapers and display it in your text editor.
Note
• You can extract text when scanning via Document, Custom, or ScanGear.
• The screens for scanning documents are used as examples in the following descriptions.
1. Start IJ Scan Utility.
2. Click Settings....
The Settings dialog box appears.
3. Click Document Scan.
Note
• For Resolution, only 300 dpi or 400 dpi can be set when Start OCR is selected in Application
Settings.
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4. Select Start OCR for Application Settings, then select the application in which you want
to display the result.
Note
• If a compatible application is not installed, the text in the image is extracted and appears in your
text editor.
Text to be displayed is based on Document Language in the Settings (General Settings) dialog
box. Select the language you want to extract in Document Language and scan.
• You can add the application from the pull-down menu.
5. Click OK.
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The IJ Scan Utility main screen appears.
Note
• Refer to the following pages for details on the setting items in the Settings dialog box.
Settings (Document Scan) Dialog Box
Settings (Custom Scan) Dialog Box
Settings (ScanGear) Dialog Box
6. Click Document.
Scanning starts.
When scanning is completed, the scanned images are saved according to the settings, and the extracted
text appears in the specified application.
Note
• Click Cancel to cancel the scan.
• Text displayed in your text editor is for guidance only. Text in the image of the following types of
documents may not be detected correctly.
• Documents containing text with font size outside the range of 8 points to 40 points (at 300 dpi)
• Slanted documents
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• Documents placed upside down or documents with text in the wrong orientation (rotated
characters)
• Documents containing special fonts, effects, italics, or hand-written text
• Documents with narrow line spacing
• Documents with colors in the background of text
• Documents containing multiple languages
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IJ Scan Utility Screens
IJ Scan Utility Main Screen
Settings Dialog Box
Settings (Auto Scan) Dialog Box
Settings (Document Scan) Dialog Box
Settings (Photo Scan) Dialog Box
Settings (Custom Scan) Dialog Box
Settings (Scan and Stitch) Dialog Box
Settings (ScanGear) Dialog Box
Settings (General Settings) Dialog Box
Save Settings Dialog Box
Image Stitch Window
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IJ Scan Utility Main Screen
Follow the steps below to start IJ Scan Utility.
Windows 10:
From Start menu, select All apps > Canon Utilities > IJ Scan Utility to start IJ Scan Utility.
Windows 8.1/Windows 8:
Select IJ Scan Utility on Start screen to start IJ Scan Utility.
If IJ Scan Utility is not displayed on the Start screen, select the Search charm, and then search for "IJ Scan
Utility".
Windows 7/Windows Vista/Windows XP:
From Start menu, select All Programs > Canon Utilities > IJ Scan Utility > IJ Scan Utility to start IJ Scan
Utility.
You can complete from scanning to saving at one time by simply clicking the corresponding icon.
Product Name
Displays the name of the product that IJ Scan Utility is currently set to use.
If the displayed product is not the one you want to use, select the desired product from the list.
In addition, for network connection, select one with "Network" after the product name.
Note
• Refer to "Network Scan Settings" for how to set up a network environment.
Auto
Detects the item type automatically and saves them to a computer. The data format for saving will also
be set automatically.
Save settings and the response after scanning can be specified in the Settings (Auto Scan) dialog
box.
Document
Scans items as documents and saves them to a computer.
Scan/save settings and the response after scanning can be specified in the Settings (Document Scan)
dialog box.
Photo
Scans items as photos and saves them to a computer.
Scan/save settings and the response after scanning can be specified in the Settings (Photo Scan)
dialog box.
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Custom
Scans items with your favorite settings and saves the images to a computer. The item type can be
automatically detected.
Scan/save settings and the response after scanning can be specified in the Settings (Custom Scan)
dialog box.
Stitch
Displays the Image Stitch window in which you can scan the left and right halves of an item larger than
the platen and combine the scanned images back into one image.
Scan/save settings and the response after scanning can be specified in the Settings (Scan and Stitch)
dialog box.
ScanGear
Starts ScanGear (scanner driver) in which you can make image corrections and color adjustments
when scanning.
Scan/save settings and applications can be specified in the Settings (ScanGear) dialog box.
Instructions
Opens this guide.
Settings...
Displays the Settings dialog box in which you can specify the scan/save settings and the response after
scanning.
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Settings Dialog Box
There are two tabs in the Settings dialog box:
(Scanning from a Computer) and
(General
Settings). When you click a tab, the view in the red frame switches and you can make advanced settings to
functions on each tab.
(Scanning from a Computer) Tab
You can specify how to respond when scanning from IJ Scan Utility or My Image Garden.
Settings (Auto Scan) Dialog Box
Settings (Document Scan) Dialog Box
Settings (Photo Scan) Dialog Box
Settings (Custom Scan) Dialog Box
Settings (Scan and Stitch) Dialog Box
Settings (ScanGear) Dialog Box
(General Settings) Tab
You can set the product to use, file size restriction on e-mail attachment, language to detect text in
images, and folder in which to save images temporarily.
Settings (General Settings) Dialog Box
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Settings (Auto Scan) Dialog Box
Click Auto Scan on the
box.
(Scanning from a Computer) tab to display the Settings (Auto Scan) dialog
In the Settings (Auto Scan) dialog box, you can make advanced scan settings to scan by automatically
detecting the item type.
(1) Scan Options Area
(2) Save Settings Area
(3) Application Settings Area
Important
• When the Settings dialog box is displayed from My Image Garden, the setting items for Application
Settings do not appear.
Supported Items
Photos, postcards, business cards, magazines, newspapers, documents, and BD/DVD/CD.
Important
• To scan the following types of items, specify the item type and size in the Settings (Document Scan)
dialog box, Settings (Photo Scan) dialog box, or Settings (Custom Scan) dialog box, then click
Photo, Document, or Custom in the IJ Scan Utility main screen. You cannot scan correctly with Auto.
• A4 size photos
• Text documents smaller than 2L (5 inches x 7 inches) (127 mm x 178 mm), such as paperback
pages with the spine cut off
523
• Items printed on thin white paper
• Long narrow items such as panoramic photos
• Reflective disc labels may not be scanned as expected.
• Place items to be scanned on the platen correctly. Otherwise, items may not be scanned correctly.
Refer to "Positioning Originals (Scanning from Computer)" for how to place items.
Note
• To reduce moire in scans, set Select Source to Magazine in the Settings (Document Scan) dialog
box or Settings (Custom Scan) dialog box, then click Document or Custom in the IJ Scan Utility main
screen.
(1) Scan Options Area
Apply recommended image correction
Applies suitable corrections automatically based on the item type.
Important
• The color tone may differ from the source image due to corrections. In that case, deselect the
checkbox and scan.
Note
• Scanning takes longer than usual when you enable this function.
(2) Save Settings Area
File Name
Enter the file name of the image to be saved. When you save a file, the date and four digits are
appended to the set file name in the "_20XX0101_0001" format.
Note
• When you select the Save to a subfolder with current date checkbox, the date and four digits
are appended to the set file name.
Save in
Displays the folder in which to save the scanned images. To add a folder, select Add... from the pulldown menu, then click Add in the displayed Select Destination Folder dialog box and specify the
destination folder.
The default save folders are as follows.
• Windows 10/Windows 8.1/Windows Vista:
Documents folder
• Windows 8/Windows 7/Windows XP:
My Documents folder
Important
• When the Settings dialog box is displayed from My Image Garden, this option does not appear.
524
Data Format
Auto is selected. The following data formats are automatically applied according to the item type
when saving.
• Photos, postcards, BD/DVD/CD, and business cards: JPEG
• Magazines, newspapers, and documents: PDF
Important
• The save format may differ depending on how you place the item.
Positioning Originals (Scanning from Computer)
JPEG Image Quality
You can specify the image quality of JPEG files.
PDF Compression
Select the compression type for saving PDF files.
Standard
It is recommended that you normally select this setting.
High
Compresses the file size when saving, allowing you to reduce the load on your network/server.
Create a PDF file that supports keyword search
Select this checkbox to convert text in images into text data and create PDF files that support
keyword search.
Note
• PDF files that are searchable in the language selected in Document Language on the
(General Settings) tab of the Settings dialog box are created.
Save to a subfolder with current date
Select this checkbox to create a current date folder in the folder specified in Save in and save
scanned images in it. The folder will be created with a name such as "20XX_01_01"
(Year_Month_Date).
If this checkbox is not selected, files are saved directly in the folder specified in Save in.
(3) Application Settings Area
Open with an application
Select this when you want to enhance or correct the scanned images.
You can specify the application from the pull-down menu.
Send to an application
Select this when you want to use the scanned images as they are in an application that allows you to
browse or organize images.
You can specify the application from the pull-down menu.
Send to a folder
Select this when you also want to save the scanned images to a folder other than the one specified in
Save in.
525
You can specify the folder from the pull-down menu.
Attach to e-mail
Select this when you want to send e-mails with the scanned images attached.
You can specify the e-mail client you want to start from the pull-down menu.
Do not start any application
Saves to the folder specified in Save in.
Note
• To add an application or folder to the pull-down menu, select Add... from the pull-down menu, then
click Add in the displayed Select Application or Select Destination Folder dialog box and specify
the application or folder.
Instructions
Opens this guide.
Defaults
You can restore the settings in the displayed screen to the default settings.
526
Settings (Document Scan) Dialog Box
Click Document Scan on the
Scan) dialog box.
(Scanning from a Computer) tab to display the Settings (Document
In the Settings (Document Scan) dialog box, you can make advanced scan settings to scan items as
documents.
(1) Scan Options Area
(2) Save Settings Area
(3) Application Settings Area
Important
• When the Settings dialog box is displayed from the Scan screen of My Image Garden, the setting items
for Application Settings do not appear.
(1) Scan Options Area
Select Source
Select the type of item to be scanned.
• Scanning documents: Document
• Scanning magazines: Magazine
527
Color Mode
Select the color mode in which to scan the item.
Paper Size
Select the size of the item to be scanned.
When you select Custom, a screen in which you can specify the paper size appears. Select a Unit,
then enter the Width and Height, and then click OK.
Note
• Click Defaults to restore the specified settings to the default settings.
Resolution
Select the resolution of the item to be scanned.
The higher the resolution (value), the more detail in your image.
Resolution
Note
• Only 300 dpi or 400 dpi can be set when Start OCR is selected in Application Settings.
Image Processing Settings
Click
(Plus) to set the following.
Note
• When Color Mode is Black and White, only Reduce gutter shadow, Correct slanted text
document, and Detect the orientation of text document and rotate image appear.
Apply Auto Document Fix
Select this checkbox to sharpen text in a document or magazine for better readability.
Important
• The color tone may differ from the source image due to corrections. In that case, deselect
the checkbox and scan.
Note
• Scanning takes longer than usual when you enable this function.
Sharpen outline
Emphasizes the outline of the subjects to sharpen the image.
Reduce show-through
Sharpens text in an item or reduces show-through in newspapers, etc.
528
Reduce moire
Reduces moire patterns.
Printed materials are displayed as a collection of fine dots. "Moire" is a phenomenon where
uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots
are scanned.
Note
• Scanning takes longer than usual when you enable Reduce moire.
Reduce gutter shadow
Reduces gutter shadows that appear between pages when scanning open booklets.
Note
• Use ScanGear (scanner driver)'s Advanced Mode tab to correct gutter shadows when
scanning non-standard size items or specified areas.
Refer to "Gutter Shadow Correction" for your model from Home of the Online Manual for
details.
• When you enable this function, scanning may take longer than usual with network
connection.
Correct slanted text document
Detects the scanned text and corrects the angle (within -0.1 to -10 degrees or +0.1 to +10
degrees) of the document.
Important
• The following types of documents may not be corrected properly since the text cannot be
detected correctly.
• Documents in which the text lines are inclined more than 10 degrees or the angles vary
by line
• Documents containing both vertical and horizontal text
• Documents with extremely large or small fonts
• Documents with small amount of text
• Documents containing figures/images
• Hand-written text
• Documents containing both vertical and horizontal lines (tables)
Note
• Scanning takes longer than usual when you enable Correct slanted text document.
Detect the orientation of text document and rotate image
Automatically rotates the image to the correct orientation by detecting the orientation of text in
the scanned document.
Important
• Only text documents written in the language selected from Document Language in the
Settings (General Settings) dialog box are supported.
• The orientation may not be detected for the following types of settings or documents since
the text cannot be detected correctly.
529
•
•
•
•
Resolution is outside the range of 300 dpi to 600 dpi
Font size is outside the range of 8 points to 48 points
Documents containing special fonts, effects, italics, or hand-written text
Documents with patterned backgrounds
In that case, select the Check scan results checkbox and rotate the image in the Save
Settings dialog box.
(2) Save Settings Area
File Name
Enter the file name of the image to be saved. When you save a file, the date and four digits are
appended to the set file name in the "_20XX0101_0001" format.
Note
• When you select the Save to a subfolder with current date checkbox, the date and four digits
are appended to the set file name.
Save in
Displays the folder in which to save the scanned images. To add a folder, select Add... from the pulldown menu, then click Add in the displayed Select Destination Folder dialog box and specify the
destination folder.
The default save folders are as follows.
• Windows 10/Windows 8.1/Windows Vista:
Documents folder
• Windows 8/Windows 7/Windows XP:
My Documents folder
Important
• When the Settings dialog box is displayed from My Image Garden, this option does not appear.
Data Format
Select the data format in which to save the scanned images.
You can select JPEG/Exif, TIFF, PNG, PDF, or PDF (Multiple Pages).
Important
• You cannot select JPEG/Exif when Color Mode is Black and White.
• When Start OCR is selected in Application Settings, you cannot select PDF or PDF (Multiple
Pages).
Note
• With network connection, scanning may take longer than usual when you set TIFF or PNG in
Data Format.
PDF Compression
Select the compression type for saving PDF files.
530
Standard
It is recommended that you normally select this setting.
High
Compresses the file size when saving, allowing you to reduce the load on your network/server.
Important
• This appears only when PDF or PDF (Multiple Pages) is selected in Data Format.
• When Black and White is selected in Color Mode, this option does not appear.
JPEG Image Quality
You can specify the image quality of JPEG files.
Important
• This appears only when JPEG/Exif is selected in Data Format.
Create a PDF file that supports keyword search
Select this checkbox to convert text in images into text data and create PDF files that support
keyword search.
Important
• This appears only when PDF or PDF (Multiple Pages) is selected in Data Format.
Note
• PDF files that are searchable in the language selected in Document Language on the
(General Settings) tab of the Settings dialog box are created.
Save to a subfolder with current date
Select this checkbox to create a current date folder in the folder specified in Save in and save
scanned images in it. The folder will be created with a name such as "20XX_01_01"
(Year_Month_Date).
If this checkbox is not selected, files are saved directly in the folder specified in Save in.
Check scan results
Displays the Save Settings dialog box after scanning.
Important
• When the Settings dialog box is displayed from My Image Garden, this option does not appear.
(3) Application Settings Area
Open with an application
Select this when you want to enhance or correct the scanned images.
You can specify the application from the pull-down menu.
Send to an application
Select this when you want to use the scanned images as they are in an application that allows you to
browse or organize images.
You can specify the application from the pull-down menu.
531
Send to a folder
Select this when you also want to save the scanned images to a folder other than the one specified in
Save in.
You can specify the folder from the pull-down menu.
Attach to e-mail
Select this when you want to send e-mails with the scanned images attached.
You can specify the e-mail client you want to start from the pull-down menu.
Start OCR
Select this when you want to convert text in the scanned image into text data.
You can specify the application from the pull-down menu.
Do not start any application
Saves to the folder specified in Save in.
Note
• To add an application or folder to the pull-down menu, select Add... from the pull-down menu, then
click Add in the displayed Select Application or Select Destination Folder dialog box and specify
the application or folder.
Instructions
Opens this guide.
Defaults
You can restore the settings in the displayed screen to the default settings.
532
Settings (Photo Scan) Dialog Box
Click Photo Scan on the
dialog box.
(Scanning from a Computer) tab to display the Settings (Photo Scan)
In the Settings (Photo Scan) dialog box, you can make advanced scan settings to scan items as photos.
(1) Scan Options Area
(2) Save Settings Area
(3) Application Settings Area
Important
• When the Settings dialog box is displayed from My Image Garden, the setting items for Application
Settings do not appear.
(1) Scan Options Area
Select Source
Photo is selected.
Color Mode
Select the color mode in which to scan the item.
Paper Size
Select the size of the item to be scanned.
533
When you select Custom, a screen in which you can specify the paper size appears. Select a Unit,
then enter the Width and Height, and then click OK.
Note
• Click Defaults to restore the specified settings to the default settings.
Resolution
Select the resolution of the item to be scanned.
The higher the resolution (value), the more detail in your image.
Resolution
Image Processing Settings
Click
(Plus) to set the following.
Important
• When Color Mode is Black and White, Image Processing Settings is not available.
Sharpen outline
Emphasizes the outline of the subjects to sharpen the image.
(2) Save Settings Area
File Name
Enter the file name of the image to be saved. When you save a file, the date and four digits are
appended to the set file name in the "_20XX0101_0001" format.
Note
• When you select the Save to a subfolder with current date checkbox, the date and four digits
are appended to the set file name.
Save in
Displays the folder in which to save the scanned images. To add a folder, select Add... from the pulldown menu, then click Add in the displayed Select Destination Folder dialog box and specify the
destination folder.
The default save folders are as follows.
• Windows 10/Windows 8.1/Windows Vista:
Documents folder
534
• Windows 8/Windows 7/Windows XP:
My Documents folder
Important
• When the Settings dialog box is displayed from My Image Garden, this option does not appear.
Data Format
Select the data format in which to save the scanned images.
You can select JPEG/Exif, TIFF, or PNG.
Important
• You cannot select JPEG/Exif when Color Mode is Black and White.
Note
• With network connection, scanning may take longer than usual when you set TIFF or PNG in
Data Format.
JPEG Image Quality
You can specify the image quality of JPEG files.
Important
• This appears only when JPEG/Exif is selected in Data Format.
Save to a subfolder with current date
Select this checkbox to create a current date folder in the folder specified in Save in and save
scanned images in it. The folder will be created with a name such as "20XX_01_01"
(Year_Month_Date).
If this checkbox is not selected, files are saved directly in the folder specified in Save in.
Check scan results
Displays the Save Settings dialog box after scanning.
Important
• When the Settings dialog box is displayed from My Image Garden, this option does not appear.
(3) Application Settings Area
Open with an application
Select this when you want to enhance or correct the scanned images.
You can specify the application from the pull-down menu.
Send to an application
Select this when you want to use the scanned images as they are in an application that allows you to
browse or organize images.
You can specify the application from the pull-down menu.
Send to a folder
Select this when you also want to save the scanned images to a folder other than the one specified in
Save in.
535
You can specify the folder from the pull-down menu.
Attach to e-mail
Select this when you want to send e-mails with the scanned images attached.
You can specify the e-mail client you want to start from the pull-down menu.
Do not start any application
Saves to the folder specified in Save in.
Note
• To add an application or folder to the pull-down menu, select Add... from the pull-down menu, then
click Add in the displayed Select Application or Select Destination Folder dialog box and specify
the application or folder.
Instructions
Opens this guide.
Defaults
You can restore the settings in the displayed screen to the default settings.
536
Settings (Custom Scan) Dialog Box
Click Custom Scan on the
dialog box.
(Scanning from a Computer) tab to display the Settings (Custom Scan)
In the Settings (Custom Scan) dialog box, you can make advanced scan settings to scan according to your
preference.
(1) Scan Options Area
(2) Save Settings Area
(3) Application Settings Area
Important
• When the Settings dialog box is displayed from the Scan screen of My Image Garden, the setting items
for Application Settings do not appear.
(1) Scan Options Area
Select Source
Select the type of item to be scanned. Select Auto to detect the item type automatically and to set
Color Mode, Paper Size, and Resolution automatically as well.
537
Important
• Item types supported by Auto are photos, postcards, business cards, magazines, newspapers,
documents, and BD/DVD/CD.
• To scan the following types of items, specify the item type or size. You cannot scan correctly with
Auto.
• A4 size photos
• Text documents smaller than 2L (5 inches x 7 inches) (127 mm x 178 mm), such as
paperback pages with the spine cut off
• Items printed on thin white paper
• Long narrow items such as panoramic photos
• Reflective disc labels may not be scanned as expected.
• Place items correctly according to the type of item to be scanned. Otherwise, items may not be
scanned correctly.
Refer to "Positioning Originals (Scanning from Computer)" for how to place items.
Note
• To convert text in the image into text data after scanning, specify Select Source instead of
selecting Auto.
• To reduce moire, set Select Source to Magazine or select the Reduce moire checkbox in
Image Processing Settings.
Color Mode
Select the color mode in which to scan the item.
Note
• Only Color is available when Select Source is Auto.
Paper Size
Select the size of the item to be scanned.
When you select Custom, a screen in which you can specify the paper size appears. Select a Unit,
then enter the Width and Height, and then click OK.
Note
• Only Auto is available when Select Source is Auto.
• Click Defaults in the screen in which you can specify the paper size to restore the specified
settings to the default settings.
538
Resolution
Select the resolution of the item to be scanned.
The higher the resolution (value), the more detail in your image.
Resolution
Note
• Only Auto is available when Select Source is Auto.
• Only 300 dpi or 400 dpi can be set when Start OCR is selected in Application Settings.
Image Processing Settings
Click
(Plus) to set the following. Available setting items vary by Select Source.
• When Select Source is Auto:
Apply recommended image correction
Applies suitable corrections automatically based on the item type.
Important
• The color tone may differ from the source image due to corrections. In that case,
deselect the checkbox and scan.
Note
• Scanning takes longer than usual when you enable this function.
• When Select Source is Photo:
Important
• When Color Mode is Black and White, Image Processing Settings is not available.
Sharpen outline
Emphasizes the outline of the subjects to sharpen the image.
• When Select Source is Magazine or Document:
Note
• When Color Mode is Black and White, only Reduce gutter shadow, Correct slanted text
document, and Detect the orientation of text document and rotate image appear.
Apply Auto Document Fix
Select this checkbox to sharpen text in a document or magazine for better readability.
Important
• The color tone may differ from the source image due to corrections. In that case,
deselect the checkbox and scan.
Note
• Scanning takes longer than usual when you enable this function.
539
Sharpen outline
Emphasizes the outline of the subjects to sharpen the image.
Reduce show-through
Sharpens text in an item or reduces show-through in newspapers, etc.
Reduce moire
Reduces moire patterns.
Printed materials are displayed as a collection of fine dots. "Moire" is a phenomenon where
uneven gradation or a stripe pattern appears when such photos or pictures printed with fine
dots are scanned.
Note
• Scanning takes longer than usual when you enable Reduce moire.
Reduce gutter shadow
Reduces gutter shadows that appear between pages when scanning open booklets.
Note
• Use ScanGear (scanner driver)'s Advanced Mode tab to correct gutter shadows when
scanning non-standard size items or specified areas.
Refer to "Gutter Shadow Correction" for your model from Home of the Online Manual for
details.
• When you enable this function, scanning may take longer than usual with network
connection.
Correct slanted text document
Detects the scanned text and corrects the angle (within -0.1 to -10 degrees or +0.1 to +10
degrees) of the document.
Important
• The following types of documents may not be corrected properly since the text cannot
be detected correctly.
• Documents in which the text lines are inclined more than 10 degrees or the angles
vary by line
• Documents containing both vertical and horizontal text
• Documents with extremely large or small fonts
• Documents with small amount of text
• Documents containing figures/images
• Hand-written text
• Documents containing both vertical and horizontal lines (tables)
Note
• Scanning takes longer than usual when you enable Correct slanted text document.
Detect the orientation of text document and rotate image
Automatically rotates the image to the correct orientation by detecting the orientation of text
in the scanned document.
540
Important
• Only text documents written in languages that can be selected from Document
Language in the Settings (General Settings) dialog box are supported.
• The orientation may not be detected for the following types of settings or documents
since the text cannot be detected correctly.
•
•
•
•
Resolution is outside the range of 300 dpi to 600 dpi
Font size is outside the range of 8 points to 48 points
Documents containing special fonts, effects, italics, or hand-written text
Documents with patterned backgrounds
In that case, select the Check scan results checkbox and rotate the image in the Save
Settings dialog box.
(2) Save Settings Area
File Name
Enter the file name of the image to be saved. When you save a file, the date and four digits are
appended to the set file name in the "_20XX0101_0001" format.
Note
• When you select the Save to a subfolder with current date checkbox, the date and four digits
are appended to the set file name.
Save in
Displays the folder in which to save the scanned images. To add a folder, select Add... from the pulldown menu, then click Add in the displayed Select Destination Folder dialog box and specify the
destination folder.
The default save folders are as follows.
• Windows 10/Windows 8.1/Windows Vista:
Documents folder
• Windows 8/Windows 7/Windows XP:
My Documents folder
Important
• When the Settings dialog box is displayed from My Image Garden, this option does not appear.
Data Format
Select the data format in which to save the scanned images.
You can select JPEG/Exif, TIFF, PNG, PDF, PDF (Multiple Pages), or Auto.
Important
• When Auto is selected, the save format may differ depending on how you place the item.
Positioning Originals (Scanning from Computer)
• You cannot select JPEG/Exif when Color Mode is Black and White.
541
• When Start OCR is selected in Application Settings, you cannot select PDF, PDF (Multiple
Pages), or Auto.
Note
• Auto appears only when Auto is selected for Select Source.
• With network connection, scanning may take longer than usual when you set TIFF or PNG in
Data Format.
JPEG Image Quality
You can specify the image quality of JPEG files.
Important
• This appears only when JPEG/Exif or Auto is selected in Data Format.
PDF Compression
Select the compression type for saving PDF files.
Standard
It is recommended that you normally select this setting.
High
Compresses the file size when saving, allowing you to reduce the load on your network/server.
Important
• This appears only when PDF, PDF (Multiple Pages), or Auto is selected in Data Format.
• When Black and White is selected in Color Mode, this option does not appear.
Create a PDF file that supports keyword search
Select this checkbox to convert text in images into text data and create PDF files that support
keyword search.
Important
• This appears only when PDF, PDF (Multiple Pages), or Auto is selected in Data Format.
Note
• PDF files that are searchable in the language selected in Document Language on the
(General Settings) tab of the Settings dialog box are created.
Save to a subfolder with current date
Select this checkbox to create a current date folder in the folder specified in Save in and save
scanned images in it. The folder will be created with a name such as "20XX_01_01"
(Year_Month_Date).
If this checkbox is not selected, files are saved directly in the folder specified in Save in.
Check scan results
Displays the Save Settings dialog box after scanning.
Important
• This does not appear when Select Source is Auto.
542
• When the Settings dialog box is displayed from My Image Garden, this option does not appear.
(3) Application Settings Area
Open with an application
Select this when you want to enhance or correct the scanned images.
You can specify the application from the pull-down menu.
Send to an application
Select this when you want to use the scanned images as they are in an application that allows you to
browse or organize images.
You can specify the application from the pull-down menu.
Send to a folder
Select this when you also want to save the scanned images to a folder other than the one specified in
Save in.
You can specify the folder from the pull-down menu.
Attach to e-mail
Select this when you want to send e-mails with the scanned images attached.
You can specify the e-mail client you want to start from the pull-down menu.
Start OCR
Select this when you want to convert text in the scanned image into text data.
You can specify the application from the pull-down menu.
Do not start any application
Saves to the folder specified in Save in.
Note
• To add an application or folder to the pull-down menu, select Add... from the pull-down menu, then
click Add in the displayed Select Application or Select Destination Folder dialog box and specify
the application or folder.
Instructions
Opens this guide.
Defaults
You can restore the settings in the displayed screen to the default settings.
543
Settings (Scan and Stitch) Dialog Box
Click Scan and Stitch on the
Stitch) dialog box.
(Scanning from a Computer) tab to display the Settings (Scan and
In the Settings (Scan and Stitch) dialog box, you can make advanced scan settings for scanning items
larger than the platen.
(1) Scan Options Area
(2) Save Settings Area
(3) Application Settings Area
Important
• When the Settings dialog box is displayed from the Scan screen of My Image Garden, the setting items
for Application Settings do not appear.
(1) Scan Options Area
Select Source
Select the type of item to be scanned.
• Scanning photos: Photo
• Scanning documents: Document
• Scanning magazines: Magazine
544
Note
• To reduce moire, set Select Source to Magazine or select the Reduce moire checkbox in
Image Processing Settings.
Color Mode
Select the color mode in which to scan the item.
Resolution
Select the resolution of the item to be scanned.
The higher the resolution (value), the more detail in your image.
Resolution
Image Processing Settings
Click
(Plus) to set the following. Available setting items vary by Select Source.
Important
• When Color Mode is Black and White, Image Processing Settings is not available.
• When Select Source is Photo:
Sharpen outline
Emphasizes the outline of the subjects to sharpen the image.
• When Select Source is Magazine or Document:
Sharpen outline
Emphasizes the outline of the subjects to sharpen the image.
Reduce show-through
Sharpens text in an item or reduces show-through in newspapers, etc.
Reduce moire
Reduces moire patterns.
Printed materials are displayed as a collection of fine dots. "Moire" is a phenomenon where
uneven gradation or a stripe pattern appears when such photos or pictures printed with fine
dots are scanned.
Note
• Scanning takes longer than usual when you enable Reduce moire.
(2) Save Settings Area
File Name
Enter the file name of the image to be saved. When you save a file, the date and four digits are
appended to the set file name in the "_20XX0101_0001" format.
Note
• When you select the Save to a subfolder with current date checkbox, the date and four digits
are appended to the set file name.
545
Save in
Displays the folder in which to save the scanned images. To add a folder, select Add... from the pulldown menu, then click Add in the displayed Select Destination Folder dialog box and specify the
destination folder.
The default save folders are as follows.
• Windows 10/Windows 8.1/Windows Vista:
Documents folder
• Windows 8/Windows 7/Windows XP:
My Documents folder
Important
• When the Settings dialog box is displayed from My Image Garden, this option does not appear.
Data Format
Select the data format in which to save the scanned images.
You can select JPEG/Exif, TIFF, PNG, PDF, or PDF (Multiple Pages).
Important
• You cannot select JPEG/Exif when Color Mode is Black and White.
Note
• With network connection, scanning may take longer than usual when you set TIFF or PNG in
Data Format.
PDF Compression
Select the compression type for saving PDF files.
Standard
It is recommended that you normally select this setting.
High
Compresses the file size when saving, allowing you to reduce the load on your network/server.
Important
• This appears only when PDF or PDF (Multiple Pages) is selected in Data Format.
• When Black and White is selected in Color Mode, this option does not appear.
Create a PDF file that supports keyword search
Select this checkbox to convert text in images into text data and create PDF files that support
keyword search.
Important
• This appears only when PDF or PDF (Multiple Pages) is selected in Data Format.
546
Note
• PDF files that are searchable in the language selected in Document Language on the
(General Settings) tab of the Settings dialog box are created.
JPEG Image Quality
You can specify the image quality of JPEG files.
Important
• This appears only when JPEG/Exif is selected in Data Format.
Save to a subfolder with current date
Select this checkbox to create a current date folder in the folder specified in Save in and save
scanned images in it. The folder will be created with a name such as "20XX_01_01"
(Year_Month_Date).
If this checkbox is not selected, files are saved directly in the folder specified in Save in.
Check scan results
Displays the Save Settings dialog box after scanning.
Important
• When the Settings dialog box is displayed from My Image Garden, this option does not appear.
(3) Application Settings Area
Open with an application
Select this when you want to enhance or correct the scanned images.
You can specify the application from the pull-down menu.
Send to an application
Select this when you want to use the scanned images as they are in an application that allows you to
browse or organize images.
You can specify the application from the pull-down menu.
Send to a folder
Select this when you also want to save the scanned images to a folder other than the one specified in
Save in.
You can specify the folder from the pull-down menu.
Do not start any application
Saves to the folder specified in Save in.
Note
• To add an application or folder to the pull-down menu, select Add... from the pull-down menu, then
click Add in the displayed Select Application or Select Destination Folder dialog box and specify
the application or folder.
Instructions
Opens this guide.
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Defaults
You can restore the settings in the displayed screen to the default settings.
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Settings (ScanGear) Dialog Box
Click ScanGear on the
box.
(Scanning from a Computer) tab to display the Settings (ScanGear) dialog
In the Settings (ScanGear) dialog box, you can specify how to save images when scanning items by
starting ScanGear (scanner driver) and how to respond after saving them.
(1) Save Settings Area
(2) Application Settings Area
Important
• When the Settings dialog box is displayed from My Image Garden, the setting items for Application
Settings do not appear.
(1) Save Settings Area
File Name
Enter the file name of the image to be saved. When you save a file, the date and four digits are
appended to the set file name in the "_20XX0101_0001" format.
Note
• When you select the Save to a subfolder with current date checkbox, the date and four digits
are appended to the set file name.
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Save in
Displays the folder in which to save the scanned images. To add a folder, select Add... from the pulldown menu, then click Add in the displayed Select Destination Folder dialog box and specify the
destination folder.
The default save folders are as follows.
• Windows 10/Windows 8.1/Windows Vista:
Documents folder
• Windows 8/Windows 7/Windows XP:
My Documents folder
Important
• When the Settings dialog box is displayed from My Image Garden, this option does not appear.
Data Format
Select the data format in which to save the scanned images.
You can select JPEG/Exif, TIFF, PNG, PDF, or PDF (Multiple Pages).
Note
• When PDF or PDF (Multiple Pages) is selected, images up to 9600 pixels x 9600 pixels can be
scanned.
• When the Enable large image scans checkbox is selected in Save Settings, or when Start
OCR is selected in Application Settings, you can select JPEG/Exif, TIFF, or PNG.
• With network connection, scanning may take longer than usual when you set TIFF or PNG in
Data Format.
JPEG Image Quality
You can specify the image quality of JPEG files.
Important
• This appears only when JPEG/Exif is selected in Data Format.
PDF Compression
Select the compression type for saving PDF files.
Standard
It is recommended that you normally select this setting.
High
Compresses the file size when saving, allowing you to reduce the load on your network/server.
Important
• This appears only when PDF or PDF (Multiple Pages) is selected in Data Format.
Create a PDF file that supports keyword search
Select this checkbox to convert text in images into text data and create PDF files that support
keyword search.
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Important
• This appears only when PDF or PDF (Multiple Pages) is selected in Data Format.
Note
• PDF files that are searchable in the language selected in Document Language on the
(General Settings) tab of the Settings dialog box are created.
Save to a subfolder with current date
Select this checkbox to create a current date folder in the folder specified in Save in and save
scanned images in it. The folder will be created with a name such as "20XX_01_01"
(Year_Month_Date).
If this checkbox is not selected, files are saved directly in the folder specified in Save in.
Enable large image scans
Select this checkbox to scan images up to 21000 pixels x 30000 pixels and 1.8 GB.
Important
• When this checkbox is selected, you cannot select Send to an application, Send to a folder,
Attach to e-mail, or Start OCR.
• When the Settings dialog box is displayed from My Image Garden, this option does not appear.
Note
• When this checkbox is not selected, images up to 10208 pixels x 14032 pixels can be scanned.
Check scan results
Displays the Save Settings dialog box after scanning.
Important
• When the Settings dialog box is displayed from My Image Garden, this option does not appear.
(2) Application Settings Area
Open with an application
Select this when you want to enhance or correct the scanned images.
You can specify the application from the pull-down menu.
Send to an application
Select this when you want to use the scanned images as they are in an application that allows you to
browse or organize images.
You can specify the application from the pull-down menu.
Send to a folder
Select this when you also want to save the scanned images to a folder other than the one specified in
Save in.
You can specify the folder from the pull-down menu.
Attach to e-mail
Select this when you want to send e-mails with the scanned images attached.
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You can specify the e-mail client you want to start from the pull-down menu.
Start OCR
Select this when you want to convert text in the scanned image into text data.
You can specify the application from the pull-down menu.
Do not start any application
Saves to the folder specified in Save in.
Note
• To add an application or folder to the pull-down menu, select Add... from the pull-down menu, then
click Add in the displayed Select Application or Select Destination Folder dialog box and specify
the application or folder.
Instructions
Opens this guide.
Defaults
You can restore the settings in the displayed screen to the default settings.
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Settings (General Settings) Dialog Box
Click the
(General Settings) tab to display the Settings (General Settings) dialog box.
In the Settings (General Settings) dialog box, you can set the product to use, file size restriction on e-mail
attachment, language to detect text in images, and folder in which to save images temporarily.
Important
• When the Settings dialog box is displayed from My Image Garden, some options may not appear.
Product Name
Displays the name of the product that IJ Scan Utility is currently set to use.
If the displayed product is not the one you want to use, select the desired product from the list.
In addition, for network connection, select one with "Network" after the product name.
Note
• With network connection, Select appears on the right side of the product name. Click Select to
display IJ Network Scanner Selector EX from which you can change the scanner to use. Refer to
"Network Scan Settings" for the setting procedure.
E-mail Attachment Size
You can restrict the size of scanned images to be attached to an e-mail.
You can select Small (Suitable for 640 x 480 Windows), Medium (Suitable for 800 x 600 Windows),
Large (Suitable for 1024 x 768 Windows), or No Change.
Document Language
You can select the language for detecting text in images and for use with search when a PDF file that
supports keyword search is created.
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Folder to Save Temporary Files
Displays the folder in which to save images temporarily. Click Browse... to specify the destination
folder.
Instructions
Opens this guide.
Defaults
You can restore the settings in the displayed screen to the default settings.
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Save Settings Dialog Box
Select the Check scan results checkbox in Save Settings of the Settings dialog box to display the Save
Settings dialog box after scanning.
You can specify the data format and destination while viewing the thumbnails of scan results.
Important
• After scanning from My Image Garden, the Save Settings dialog box does not appear.
(1) Preview Operation Buttons
(2) Scan Results Area
(3) Save Settings Area
(1) Preview Operation Buttons
/
(Rotate Left 90°)/(Rotate Right 90°)
Rotates scanned images 90 degrees counter-clockwise or clockwise.
Select the image you want to rotate, then click
(Rotate Left 90°) or
(Rotate Right 90°).
Important
• The preview operation buttons do not appear when the Enable large image scans checkbox is
selected in the Settings (ScanGear) dialog box.
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(2) Scan Results Area
Displays the thumbnails of the scanned images. You can change the save order of images via drag-anddrop. The file names for saving appear below the thumbnails.
(3) Save Settings Area
File Name
Enter the file name of the image to be saved. When you save a file, the date and four digits are
appended to the set file name in the "_20XX0101_0001" format.
Note
• When you select the Save to a subfolder with current date checkbox, the date and four digits
are appended to the set file name.
Save in
Displays the folder in which to save the scanned images. To add a folder, select Add... from the pulldown menu, then click Add in the displayed Select Destination Folder dialog box and specify the
destination folder.
The default save folders are as follows.
• Windows 10/Windows 8.1/Windows Vista:
Documents folder
• Windows 8/Windows 7/Windows XP:
My Documents folder
Data Format
Select the data format in which to save the scanned images.
You can select JPEG/Exif, TIFF, PNG, PDF, or PDF (Multiple Pages).
Important
• You cannot select PDF or PDF (Multiple Pages) in the following cases.
• When scanned by clicking Photo in the IJ Scan Utility main screen
• The Enable large image scans checkbox is selected in Save Settings of the Settings
(ScanGear) dialog box
• Start OCR is selected in Application Settings of the Settings (Document Scan), Settings
(Custom Scan), or Settings (ScanGear) dialog box
• You cannot select JPEG/Exif when Color Mode is Black and White.
Note
• With network connection, scanning may take longer than usual when you set TIFF or PNG in
Data Format.
JPEG Image Quality
You can specify the image quality of JPEG files.
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Important
• This appears only when JPEG/Exif is selected in Data Format.
PDF Compression
Select the compression type for saving PDF files.
Standard
It is recommended that you normally select this setting.
High
Compresses the file size when saving, allowing you to reduce the load on your network/server.
Important
• This appears only when PDF or PDF (Multiple Pages) is selected in Data Format.
• When Black and White is selected in Color Mode, this option does not appear.
Create a PDF file that supports keyword search
Select this checkbox to convert text in images into text data and create PDF files that support
keyword search.
Important
• This appears only when PDF or PDF (Multiple Pages) is selected in Data Format.
Note
• PDF files that are searchable in the language selected in Document Language on the
(General Settings) tab of the Settings dialog box are created.
Save to a subfolder with current date
Select this checkbox to create a current date folder in the folder specified in Save in and save
scanned images in it. The folder will be created with a name such as "20XX_01_01"
(Year_Month_Date).
If this checkbox is not selected, files are saved directly in the folder specified in Save in.
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Image Stitch Window
Click Stitch in the IJ Scan Utility main screen to display the Image Stitch window.
You can scan the left and right halves of an item larger than the platen and combine them back into one
image. You can scan items up to approximately twice as large as the platen.
(1) Settings and Operation Buttons
(2) Toolbar
(3) Thumbnail View Area
(4) Preview Area
Note
• The displayed items vary depending on the select source and view.
(1) Settings and Operation Buttons
Select Output Size
B4 (B5 x 2)
Scans the left and right halves of a B4 size item separately.
A3 (A4 x 2)
Scans the left and right halves of an A3 size item separately.
11 x 17 (Letter x 2)
Scans the left and right halves of an item twice as large as Letter size separately.
Full Platen x 2
Scans the left and right halves of an item twice as large as the platen separately.
Scan Direction
Scan from Left
Displays the first scanned image on the left side.
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Scan from Right
Displays the first scanned image on the right side.
Scan Image 1
Start Scanning Image 1
Scans the first item.
Scan Image 2
Start Scanning Image 2
Scans the second item.
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Adjust cropping frames
You can adjust the scan area in preview.
If no area is specified, the image of the size selected in Select Output Size will be saved. If an area
is specified, only the image in the cropping frame will be scanned and saved.
Adjusting Cropping Frames in the Image Stitch Window
Save
Save
Saves the two scanned images as one image.
Cancel
Cancels Stitch scan.
(2) Toolbar
You can delete the scanned images or adjust the previewed images.
(Delete)
Deletes the image selected in the Thumbnail View area.
(Enlarge/Reduce)
Allows you to enlarge or reduce the preview image.
Left-clicking the Preview area enlarges the displayed image.
Right-clicking the Preview area reduces the displayed image.
(Rotate Left)
Rotates the preview image 90 degrees counter-clockwise.
(Rotate 180°)
Rotates the preview image 180 degrees.
(Rotate Right)
Rotates the preview image 90 degrees clockwise.
(Open Guide)
Opens this page.
(3) Thumbnail View Area
Displays the thumbnails of the scanned images. Appears blank if none has been scanned.
(4) Preview Area
Displays the scanned images. You can adjust the layout by dragging the scanned image or check the
results of the settings made in "(1) Settings and Operation Buttons."
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When no image has been scanned:
After scanning the first item by clicking Start Scanning Image 1:
The image is scanned in the direction specified in Scan Direction, and 2 appears next to it.
After scanning the second item by clicking Start Scanning Image 2:
The two scanned images appear.
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Related Topic
Scanning Originals Larger than the Platen (Image Stitch)
562
Scanning Using Application Software (ScanGear)
What Is ScanGear (Scanner Driver)?
Scanning with Advanced Settings Using ScanGear (Scanner Driver)
Starting ScanGear (Scanner Driver)
Scanning in Basic Mode
Scanning in Advanced Mode
Scanning Multiple Documents from the ADF (Auto Document Feeder) in
Advanced Mode
Scanning Multiple Documents at One Time with ScanGear (Scanner Driver)
Correcting Images and Adjusting Colors with ScanGear (Scanner Driver)
ScanGear (Scanner Driver) Screens
Positioning Originals (Scanning from Computer)
Adjusting Cropping Frames (ScanGear)
General Notes (Scanner Driver)
Important
• Available functions and settings vary depending on your scanner or printer.
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What Is ScanGear (Scanner Driver)?
ScanGear (scanner driver) is software required for scanning documents. It enables you to specify the output
size and make image corrections when scanning.
ScanGear can be started from IJ Scan Utility or applications that are compatible with a standard interface
called TWAIN. (ScanGear is a TWAIN-compatible driver.)
What You Can Do with This Software
This software enables you to preview scan results or set document type and output size, etc. when
scanning documents. It is useful when you want to scan in a specific color tone, as it allows you to make
various corrections and adjust brightness, contrast, etc.
Screens
There are two modes: Basic Mode and Advanced Mode.
Switch modes by clicking a tab on the upper right of the screen.
Note
• ScanGear starts in the last used mode.
• Settings are not retained when you switch modes.
Basic Mode
Use the Basic Mode tab to scan easily by following three simple on-screen steps (
).
564
,
, and
Advanced Mode
Use the Advanced Mode tab to specify the color mode, output resolution, image brightness, color tone,
etc. when scanning.
565
Starting ScanGear (Scanner Driver)
Use ScanGear (scanner driver) to make image corrections and color adjustments when scanning. ScanGear
can be started from IJ Scan Utility or other applications.
Note
• Set up the network environment if you have more than one scanner or have a network compatible
model and changed the connection from USB connection to network connection.
Starting IJ Scan Utility
Follow these steps to start ScanGear from IJ Scan Utility.
1. Start IJ Scan Utility.
Refer to "Starting IJ Scan Utility" for your model from Home of the Online Manual for how to start IJ
Scan Utility.
2. Click ScanGear in the IJ Scan Utility main screen.
The ScanGear screen appears.
Starting from an Application
Follow these steps (example) to start ScanGear from an application.
The procedure varies depending on the application. For details, refer to the application's manual.
1. Start the application.
2. On the menu of the application, select the machine.
Note
• When you want to use a network compatible model by connecting to a network, select one with
"Network" displayed after the product name.
3. Select the command to scan a document.
The ScanGear screen appears.
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Scanning in Basic Mode
Use the Basic Mode tab to scan easily by following the on-screen steps.
Refer to "Scanning Multiple Documents at One Time with ScanGear (Scanner Driver)" to scan multiple
documents at one time from the Platen.
When scanning from the ADF (Auto Document Feeder), documents are scanned without preview.
Important
• The following types of documents may not be scanned correctly. In that case, click
the Toolbar to switch to whole image view and scan.
•
•
•
•
(Thumbnail) on
Photos that have a whitish background
Documents printed on white paper, hand-written text, business cards, etc.
Thin documents
Thick documents
• The following types of documents may not be scanned correctly.
• Documents smaller than 1.2 inches (3 cm) square
• Photos that have been cut to various shapes
Note
• When using a model supporting ADF duplex scanning, you can scan both sides of the documents
automatically from the ADF.
1. Place the document on the Platen or ADF, then start ScanGear (scanner driver).
Positioning Originals (Scanning from Computer)
Starting ScanGear (Scanner Driver)
2. Set Select Source according to the document placed on the Platen or ADF.
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Important
• Some applications do not support continuous scanning from the ADF. For details, refer to the
application's manual.
Note
• To scan magazines containing many color photos, select Magazine (Color).
3. Click Preview.
Preview image appears in the Preview area.
Important
• Preview is not displayed when an ADF type is selected for Select Source.
Note
• Colors are adjusted based on the document type selected in Select Source.
4. Set Destination.
Note
• Skip ahead to Step 7 when an ADF type is selected for Select Source.
5. Set Output Size according to purpose.
Output size options vary by the item selected in Destination.
6. Adjust the cropping frames (scan areas) as required.
Adjust the size and position of the cropping frames on the preview image.
Adjusting Cropping Frames (ScanGear)
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7. Set Image corrections as required.
8. Click Scan.
Scanning starts.
Note
• Click
(Information) to open a dialog box in which you can check the current scan settings
(document type, etc.).
• A response of ScanGear after scanning can be specified in Status of ScanGear dialog after scanning
on the Scan tab of the Preferences dialog box.
Related Topic
Basic Mode Tab
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Scanning in Advanced Mode
Use the Advanced Mode tab to specify the color mode, output resolution, image brightness, color tone, etc.
when scanning.
Refer to "Scanning Multiple Documents at One Time with ScanGear (Scanner Driver)" to scan multiple
documents at one time.
Refer to "Scanning Multiple Documents from the ADF (Auto Document Feeder) in Advanced Mode" to scan
multiple documents placed on the ADF (Auto Document Feeder).
Important
• The following types of documents may not be scanned correctly. In that case, click
the Toolbar to switch to whole image view and scan.
•
•
•
•
Photos that have a whitish background
Documents printed on white paper, hand-written text, business cards, etc.
Thin documents
Thick documents
• The following types of documents may not be scanned correctly.
• Documents smaller than 1.2 inches (3 cm) square
• Photos that have been cut to various shapes
1. Place the document on the Platen, then start ScanGear (scanner driver).
Positioning Originals (Scanning from Computer)
Starting ScanGear (Scanner Driver)
2. Click the Advanced Mode tab.
The tab switches to Advanced Mode.
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(Thumbnail) on
Note
• Settings are not retained when you switch modes.
3. Set Input Settings according to the document or purpose.
4. Click Preview.
Preview images appear in the Preview area.
5. Set Output Settings.
6. Adjust the cropping frame (scan area), correct image, and adjust colors as required.
Adjusting Cropping Frames (ScanGear)
Image Settings
Color Adjustment Buttons
7. Click Scan.
Scanning starts.
Note
• Click
(Information) to open a dialog box in which you can check the current scan settings
(document type, etc.).
• A response of ScanGear after scanning can be specified in Status of ScanGear dialog after scanning
on the Scan tab of the Preferences dialog box.
Related Topic
Advanced Mode Tab
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Scanning Multiple Documents from the ADF (Auto Document
Feeder) in Advanced Mode
Use the Advanced Mode tab to specify the image brightness, color tone, etc. and scan multiple documents
placed on the ADF (Auto Document Feeder) at one time. When using a model supporting ADF duplex
scanning, you can scan both sides of the documents automatically from the ADF.
When scanning from the ADF, documents are scanned without preview.
1. Place the documents on the ADF of the machine, then start ScanGear (scanner driver).
Placing Documents (ADF (Auto Document Feeder))
Starting ScanGear (Scanner Driver)
2. Click the Advanced Mode tab and select Document (ADF Simplex) or Document (ADF
Duplex) for Select Source.
Note
• Settings are not retained when you switch modes.
• You can select Document (ADF Duplex) when using a model supporting ADF duplex scanning.
3. Set Input Settings according to the document or purpose.
4. Set Output Settings.
5. Make image corrections and color adjustments as required.
Image Settings
Color Adjustment Buttons
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6. Click Scan.
Scanning starts.
Note
(Information) to open a dialog box in which you can check the current scan settings
• Click
(document type, etc.).
• A response of ScanGear after scanning can be specified in Status of ScanGear dialog after scanning
on the Scan tab of the Preferences dialog box.
Related Topic
Advanced Mode Tab
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Scanning Multiple Documents at One Time with ScanGear
(Scanner Driver)
You can scan two or more photos (small documents) on the Platen at one time on the Basic Mode tab and
Advanced Mode tab.
This section explains how to scan multiple documents from the Basic Mode tab.
Important
• To scan multiple documents as a single image, scan in whole image view.
• The following types of documents may not be cropped correctly. In that case, adjust the cropping
frames (scan areas) in whole image view and scan.
•
•
•
•
Photos that have a whitish background
Documents printed on white paper, hand-written text, business cards, etc.
Thin documents
Thick documents
Scanning Multiple Documents in Whole Image View
• The following types of documents may not be scanned correctly.
• Documents smaller than 1.2 inches (3 cm) square
• Photos that have been cut to various shapes
Note
• You can also scan multiple documents at one time from the Advanced Mode tab. Use the Advanced
Mode tab to make advanced scan settings such as the color mode, output resolution, image brightness,
and color tone.
• Refer to the corresponding sections below for details on the Basic Mode tab and Advanced Mode tab.
Basic Mode Tab
Advanced Mode Tab
1. Place the document on the Platen, then start ScanGear (scanner driver).
Positioning Originals (Scanning from Computer)
Starting ScanGear (Scanner Driver)
2. Set Select Source according to the document placed on the Platen.
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3. Click Preview.
Thumbnails of the preview images appear in the Preview area. Cropping frames are specified
automatically according to the document size.
4. Set Destination.
5. Set Output Size according to purpose.
6. Adjust the cropping frames and set Image corrections as required.
Note
• You can correct each image separately. Select the frame you want to correct.
• In thumbnail view, you can only create one cropping frame per image. To create multiple cropping
frames in an image, scan in whole image view.
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Scanning Multiple Documents in Whole Image View
7. Select the images you want to scan.
Select the checkboxes of the images you want to scan.
8. Click Scan.
Scanning Multiple Documents in Whole Image View
Follow these steps if thumbnails are not displayed correctly when previewed or if you want to scan
multiple documents as a single image.
Note
• Positions of slanted documents are not corrected in whole image view.
1. After previewing images, click
(Thumbnail) on the Toolbar.
Switch to whole image view.
Note
• When the whole image is displayed, the icon changes to
2. Set Destination.
3. Set Output Size according to purpose.
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(Whole Image).
Invert aspect ratio will be enabled when Output Size is set to anything but Flexible. Click this button
to rotate the cropping frame. Click again to return it to the original orientation.
4. Adjust the cropping frames.
Adjust the size and position of the cropping frames on the preview image. You can also create two or
more cropping frames.
If an area is not specified, the document will be scanned at the document size (Auto Crop). If an area
is specified, only the portion in the specified area will be scanned.
Adjusting Cropping Frames (ScanGear)
5. Set Image corrections as required.
6. Click Scan.
Areas framed by broken lines are scanned.
Note
• A response of ScanGear after scanning can be specified in Status of ScanGear dialog after scanning
on the Scan tab of the Preferences dialog box.
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Correcting Images and Adjusting Colors with ScanGear (Scanner
Driver)
Correcting Images (Unsharp Mask, Reduce Dust and Scratches, Fading
Correction, etc.)
Adjusting Colors Using a Color Pattern
Adjusting Saturation and Color Balance
Adjusting Brightness and Contrast
Adjusting Histogram
Adjusting Tone Curve
Setting Threshold
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Correcting Images (Unsharp Mask, Reduce Dust and Scratches,
Fading Correction, etc.)
The Image Settings functions on the Advanced Mode tab of ScanGear (scanner driver) allow you to
enhance the outline of the subjects, reduce dust/scratches, and correct faded colors when scanning images.
Setting Items
Click
(Arrow) of a function and select an item from the pull-down menu.
Important
• Do not apply these functions to images without moire, dust/scratches, or faded colors. The color tone
may be adversely affected.
• Refer to "Image Settings" for details and precautions on each function.
Note
• Refer to "Scanning in Advanced Mode" to start the Advanced Mode tab of ScanGear and scan.
Adjusting the image brightness and color tone
Set Image Adjustment to Auto, Photo, Magazine, or Document according to the document type.
None
Auto
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Reducing show-through in text documents or lightening the base color in
recycled paper, newspapers, etc. when scanning documents
Set Reduce Show-through to ON.
OFF
ON
Sharpening slightly out-of-focus images
Set Unsharp Mask to ON.
OFF
ON
Reducing gradations and stripe patterns
Set Descreen to ON.
OFF
ON
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Note
• Printed photos and pictures are displayed as a collection of fine dots. "Moire" is a phenomenon
where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine
dots are scanned. Descreen is the function for reducing this moire effect.
Reducing dust and scratches
Set Reduce Dust and Scratches to Low, Medium, or High according to the degree of dust and
scratches.
None
Medium
Correcting photos that have faded with time or due to colorcast
Set Fading Correction to Low, Medium, or High according to the degree of fading or colorcast.
None
Medium
Reducing graininess
Set Grain Correction to Low, Medium, or High according to the degree of graininess.
None
Medium
Correcting shadows that appear between pages when scanning open booklets
Set Gutter Shadow Correction to Low, Medium, or High according to the degree of shadows.
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None
Medium
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Adjusting Colors Using a Color Pattern
You can preview color changes and reproduce natural colors by using the color pattern function in ScanGear
(scanner driver)'s Basic Mode tab.
Color Adjustment
Correct colors that have faded with time or due to colorcast. "Colorcast" is a phenomenon where a
specific color affects the entire picture due to the weather or ambient strong colors.
Click an arrow in Color Adjustment to emphasize the corresponding color.
Cyan & red, magenta & green, and yellow & blue are complementary color pairs (each pair produces a
shade of gray when mixed). You can reproduce the natural colors of the scene by reducing the cast color
and increasing the complementary color.
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It is recommended that you find a portion in the image where it should be white, and adjust the colors so
that the portion turns white.
Preview image appears in the center. Preview image colors change as you adjust them.
Below is an example of correcting a bluish image.
Since Blue and Green are too strong, click the Yellow and Magenta arrows to correct.
Before
After
Note
• Color adjustments are applied only to the cropping frames (scan areas) or the frame selected in
thumbnail view.
• You can select multiple frames or cropping frames by clicking them while pressing the Ctrl key.
• You can also select a color tone from the color pattern displayed on the left of the Color Pattern
screen.
• You can also use this function to add a specific tint to an image. Increase the magenta to add a warm
tint, and increase the blue to add a cool tint.
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Adjusting Saturation and Color Balance
You can brighten colors that have faded with time or due to colorcast by using
Balance) in ScanGear (scanner driver)'s Advanced Mode tab.
(Saturation/Color
Note
• Click Defaults to reset all adjustments in the current window.
Saturation
Adjust the image's saturation (vividness). You can brighten colors that have faded with time, etc.
(Slider) under Saturation to the left to decrease the saturation (darken the image), and to the
Move
right to increase the saturation (brighten the image). You can also enter a value (-127 to 127).
Saturation decreased
Original image
Saturation increased
Note
• The natural color tone of the original image may be lost if you increase saturation too much.
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Color Balance
Adjust images that have a colorcast. "Colorcast" is a phenomenon where a specific color affects the entire
picture due to the weather or ambient strong colors.
Move
(Slider) under Color Balance to the left or right to emphasize the corresponding color.
Cyan & Red
Magenta & Green
Yellow & Blue
These are complementary color pairs (each pair produces a shade of gray when mixed). You can
reproduce the natural colors of the scene by reducing the cast color and increasing the complementary
color.
It is usually difficult to correct the image completely by adjusting only one color pair. It is recommended
that you find a portion in the image where it should be white, and adjust all three color pairs so that the
portion turns white.
You can also enter a value (-127 to 127).
Below is an example of an image in which the "Cyan & Red" pair has been adjusted.
Cyan is increased
Red is increased
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Adjusting Brightness and Contrast
You can adjust images that are too dark or bright, or too flat due to lack of contrast by using
(Brightness/Contrast) in ScanGear (scanner driver)'s Advanced Mode tab.
Note
(Down arrow) to switch to detailed view. Click
(Up arrow) to return to the previous view.
• Click
• Click Defaults to reset all adjustments in the current window.
Channel
Each dot of an image is a mixture of Red, Green, and Blue in various proportions (gradation). These
colors can be adjusted individually as a "channel."
Master
Adjust the Red, Green, and Blue combined.
Red
Adjust the Red channel.
Green
Adjust the Green channel.
Blue
Adjust the Blue channel.
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Note
• Only Grayscale will be displayed in Channel when Color Mode is Grayscale.
Brightness
Adjust the image brightness.
Move
(Slider) under Brightness to the left to darken and right to brighten the image. You can also
enter a value (-127 to 127).
Darkened
Original image
Brightened
Note
• Highlights may be lost if you brighten the image too much, and shadows may be lost if you darken
the image too much.
Contrast
"Contrast" is the degree of difference between the brighter and darker parts of an image. Increasing
contrast will increase the difference, thus sharpening the image. Decreasing contrast will decrease the
difference, thus softening the image.
Move
(Slider) under Contrast to the left to decrease and right to increase the contrast of the image.
You can also enter a value (-127 to 127).
Decreased contrast
Original image
Increased contrast
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Note
• Increasing the contrast is effective in adding a three-dimensional feel to soft images. However,
shadows and highlights may be lost if you increase the contrast too much.
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Adjusting Histogram
You can adjust the image color tone by using a graph (histogram) showing brightness distribution, via
(Histogram) in ScanGear (scanner driver)'s Advanced Mode tab.
Note
• Click Defaults to reset all adjustments in the current window.
Channel
Each dot of an image is a mixture of Red, Green, and Blue in various proportions (gradation). These
colors can be adjusted individually as a "channel."
Master
Adjust the Red, Green, and Blue combined.
Red
Adjust the Red channel.
Green
Adjust the Green channel.
Blue
Adjust the Blue channel.
Note
• Only Grayscale will be displayed in Channel when Color Mode is Grayscale.
Reading Histograms
You can see the histogram of a specified area for each Channel. The higher the histogram peak, the
more data is distributed to that level.
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(1) Bright area
(2) Dark area
(3) Whole image
More data is distributed to the high- More data is distributed to the shadlight side.
ow side.
Data is widely distributed between the
highlight and shadow.
Adjusting Histograms (Using the Slider)
Select a Channel, then move
set as the shadow or highlight.
(Black-point Slider) or
(White-point Slider) to specify the level to be
• All parts to the left of
(Black-point Slider) will be black (level 0).
• The parts at
(Mid-point Slider) will turn to the color exactly between the black-point and whitepoint.
• All parts to the right of
(White-point Slider) will turn white (level 255).
When Image Adjustment is set to anything but None, the adjustments shown below are performed
automatically.
Moving the Black-point and White-point Sliders
Move the Black-point Slider or White-point Slider to adjust brightness.
Images with more data distributed to the highlight side
Move the Black-point Slider toward the highlight side.
Images with more data distributed to the shadow side
Move the White-point Slider toward the shadow side.
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Images with widely distributed data
Move the Black-point Slider toward the highlight side, and White-point Slider toward the shadow side.
Moving the Mid-point Slider
Move the Mid-point Slider to specify the level to be set as the middle of the tonal range.
Images with more data distributed to the highlight side
Move the Mid-point Slider toward the highlight side.
Images with more data distributed to the shadow side
Move the Mid-point Slider toward the shadow side.
Adjusting Histograms (Using the Droppers)
When you select a Channel and click the Black-point, Mid-point, or White-point Dropper, the mouse
pointer on the preview image changes to a dropper. Click a Dropper displayed below the histogram to
change the setting.
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• The point clicked with
(0 to 245).
(Black-point Dropper) will be the darkest point. You can also enter a value
• The point clicked with
enter a value (5 to 250).
(Mid-point Dropper) will be the middle of the tonal range. You can also
• The point clicked with
value (10 to 255).
(White-point Dropper) will be the brightest point. You can also enter a
• Click
image.
(Dropper) for Gray Balance and click the area you want to adjust the color in the preview
The clicked point will be set as the achromatic color reference, and the rest of the image is adjusted
accordingly. For instance, if snow in a photo appears bluish, click the bluish part to adjust the whole image
and reproduce natural colors.
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Adjusting Tone Curve
You can adjust the brightness of an image by selecting the type of graph (tone curve) showing the balance
of tone input and output, via
tab.
(Tone Curve Settings) in ScanGear (scanner driver)'s Advanced Mode
Note
• Click Defaults to reset all adjustments in the current window.
Channel
Each dot of an image is a mixture of Red, Green, and Blue in various proportions (gradation). These
colors can be adjusted individually as a "channel."
Master
Adjust the Red, Green, and Blue combined.
Red
Adjust the Red channel.
Green
Adjust the Green channel.
Blue
Adjust the Blue channel.
Note
• Only Grayscale will be displayed in Channel when Color Mode is Grayscale.
Reading Tone Curves
With ScanGear, scanning images via a scanner is the input, and displaying to a monitor is the output.
"Tone Curve" shows the balance of tone input and output for each Channel.
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Adjusting Tone Curve
In Select Tone Curve, select a tone curve from No correction, Overexposure, Underexposure, High
contrast, Reverse the negative/positive image, and Edit custom curve.
No correction (No adjustment)
Overexposure (Convex curve)
The midtone data of the input side is stretched toward the highlight of the output side, resulting in a brighttoned image when viewed on a monitor.
Underexposure (Concave curve)
The midtone data of the input side is stretched toward the shadow of the output side, resulting in a darktoned image when viewed on a monitor.
High contrast (S curve)
The highlight and shadow of the input side are enhanced, resulting in a high-contrast image.
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Reverse the negative/positive image (Downward-sloping line)
The input and output sides are reversed, resulting in a negative-positive inverted image.
Edit custom curve
You can drag specific points on the Tone Curve to freely adjust the brightness of the corresponding areas.
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Setting Threshold
You can sharpen text in a document or reduce show-through in newspapers by adjusting the threshold level
via
(Threshold) in ScanGear (scanner driver)'s Advanced Mode tab.
Note
• This function is available when Color Mode is Black and White.
• Click Defaults to reset all adjustments in the current window.
Adjusting Threshold
The brightness of color and grayscale images is expressed in a value between 0 and 255. However, in
creating black and white images, all colors are mapped to either black (0) or white (255). "Threshold" is
the borderline value that determines a color as black or white.
(Slider) to the right to increase the threshold value and thus increase the black areas. Move the
Move
slider to the left to decrease the value and thus increase the white areas. You can also enter a value (0 to
255).
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ScanGear (Scanner Driver) Screens
Basic Mode Tab
Advanced Mode Tab
Input Settings
Output Settings
Image Settings
Color Adjustment Buttons
Preferences Dialog Box
Scanner Tab
Preview Tab
Scan Tab
Color Settings Tab
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Basic Mode Tab
This mode allows you to scan easily by following the on-screen steps.
This section describes the settings and functions available on the Basic Mode tab.
(1) Settings and Operation Buttons
(2) Toolbar
(3) Preview Area
Note
• The displayed items vary by document type and view.
• The preview function is not available when scanning from the ADF (Auto Document Feeder).
(1) Settings and Operation Buttons
Select Source
Photo (Color)
Scan color photos.
Magazine (Color)
Scan color magazines.
Document (Color)
Scan documents in color.
Document (Grayscale)
Scan documents in black and white.
Document (Color) ADF Simplex
Scan documents from the ADF in color.
Document (Grayscale) ADF Simplex
Scan documents from the ADF in black and white.
Document (Color) ADF Duplex (only for models supporting ADF duplex scanning)
Scan both sides of documents from the ADF in color.
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Document (Grayscale) ADF Duplex (only for models supporting ADF duplex scanning)
Scan both sides of documents from the ADF in black and white.
Important
• Some applications do not support continuous scanning from the ADF. For details, refer to the
application's manual.
Note
• When you select a document type, the unsharp mask function will be active.
• When you select an option other than the ADF types, the image adjustment function which
adjusts images based on the document type will also be active.
• If you select Magazine (Color), the descreen function will be active.
Display Preview Image
Preview
Performs a trial scan.
Note
• When using the machine for the first time, scanner calibration starts automatically. Wait a
while until the preview image appears.
Destination
Select what you want to do with the scanned image.
Print
Select this to print the scanned image on a printer.
Image display
Select this to view the scanned image on a monitor.
OCR
Select this to use the scanned image with OCR software.
"OCR software" is software that converts text scanned as an image into text data that can be
edited in word processors and other programs.
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Output Size
Select an output size.
Output size options vary by the item selected in Destination.
Flexible
Allows you to freely adjust the cropping frames (scan areas).
In thumbnail view:
Drag the mouse over a thumbnail to display a cropping frame. When a cropping frame is
displayed, the portion within the cropping frame will be scanned. When no cropping frame is
displayed, each frame is scanned individually.
In whole image view:
When no cropping frame is displayed, the entire Preview area will be scanned. When a cropping
frame is displayed, the portion within the cropping frame will be scanned.
Paper Size (L, A4, etc.)
Select an output paper size. The portion within the cropping frame will be scanned at the size of
the selected paper size. You can drag the cropping frame to enlarge/reduce it while maintaining
the aspect ratio.
Monitor Size (1024 x 768 pixels, etc.)
Select an output size in pixels. A cropping frame of the selected monitor size will be displayed
and the portion within the cropping frame will be scanned. You can drag the cropping frame to
enlarge/reduce it while maintaining the aspect ratio.
Add/Delete...
Opens the Add/Delete the Output Size dialog box, in which you can specify custom output
sizes. You can select this option when Destination is Print or Image display.
In the Add/Delete the Output Size dialog box, you can specify multiple output sizes and save
them at one time. Saved items will be registered to the Output Size list and can be selected,
along with the predefined items.
Adding:
Enter Output Size Name, Width, and Height, then click Add. For Unit, you can select inches or
mm when Destination is Print but you can only select pixels when Destination is Image
display. The name of the added size appears in Output Size List. Click Save to save the items
listed in Output Size List.
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Deleting:
Select the output size you want to delete in Output Size List, then click Delete. Click Save to
save the items listed in Output Size List.
Important
• You cannot delete predefined output sizes such as A4 and 1024 x 768 pixels.
Note
• Save up to 10 items.
• An error message appears when you enter a value outside the setting range. Enter a value
within the setting range.
Note
• For details on whether or how the cropping frame is initially displayed on a preview image, refer
to Cropping Frame on Previewed Images in "Preview Tab" (Preferences dialog box).
Invert aspect ratio
Available when Output Size is set to anything but Flexible.
Click this button to rotate the cropping frame. Click again to return it to the original orientation.
Adjust cropping frames
You can adjust the scan area within the Preview area.
If an area is not specified, the document will be scanned at the document size (Auto Crop). If an area
is specified, only the portion in the cropping frame will be scanned.
Adjusting Cropping Frames (ScanGear)
Image corrections
Allows you to apply corrections to images.
Important
• Apply Auto Document Fix and Correct fading are available when Recommended is selected
on the Color Settings tab of the Preferences dialog box.
Note
• Available functions vary by the document type selected in Select Source.
Apply Auto Document Fix
Sharpens text in a document or magazine for better readability.
Important
• Scanning may take longer than usual when this checkbox is selected.
• The color tone may change from the source image due to corrections. In that case, deselect
the checkbox and scan.
• Correction may not be applied properly if the scan area is too small.
Correct fading
Corrects and scans photos that have faded with time or have a colorcast.
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Reduce gutter shadow
Corrects shadows that appear between pages when scanning open booklets.
Important
• For precautions on using this function, refer to "Gutter Shadow Correction."
Color Pattern...
Allows you to adjust the image's overall color. You can correct colors that have faded due to
colorcast, etc. and reproduce natural colors while previewing color changes.
Adjusting Colors Using a Color Pattern
Important
• This setting is not available when you select Color Matching on the Color Settings tab of
the Preferences dialog box.
Perform Scan
Scan
Starts scanning.
Note
• When scanning starts, the progress will be displayed. Click Cancel to cancel the scan.
Preferences...
Opens the Preferences dialog box in which you can make scan/preview settings.
Close
Closes ScanGear (scanner driver).
(2) Toolbar
You can adjust or rotate preview images. The buttons displayed on the Toolbar vary by view.
In thumbnail view:
In whole image view:
(Thumbnail) /
(Whole Image)
Switches the view in the Preview area.
(3) Preview Area
(Rotate Left)
Rotates the preview image 90 degrees counter-clockwise.
• The result will be reflected in the scanned image.
• The image returns to its original state when you preview again.
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(Rotate Right)
Rotates the preview image 90 degrees clockwise.
• The result will be reflected in the scanned image.
• The image returns to its original state when you preview again.
(Auto Crop)
Displays and adjusts the cropping frame automatically to the size of the document displayed in the
Preview area. The scan area is reduced every time you click this button if there are croppable areas
within the cropping frame.
(Check All Frames)
Available when two or more frames are displayed.
Selects the checkboxes of the image in thumbnail view.
(Uncheck All Frames)
Available when two or more frames are displayed.
Deselects the checkboxes of the image in thumbnail view.
(Select All Frames)
Available when two or more frames are displayed.
Selects the images in thumbnail view and outlines them in blue.
(Select All Cropping Frames)
Available when two or more cropping frames are specified.
Turns the cropping frames into thick broken lines and applies the settings to all of them.
(Remove Cropping Frame)
Removes the selected cropping frame.
(Information)
Displays the version of ScanGear and the current scan settings (document type, etc.).
(Open Guide)
Opens this page.
(3) Preview Area
This is where a trial image appears after you click Preview. You can also check the results of the settings
(image corrections, color adjustments, etc.) made in "(1) Settings and Operation Buttons."
When
(Thumbnail) is displayed on the Toolbar:
Cropping frames are specified according to the document size, and thumbnails of scanned images are
displayed. Only the images with the checkbox selected will be scanned.
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Note
• When multiple images are previewed, different outlines indicate different selection status.
• Focus Frame (thick blue outline): The displayed settings will be applied.
• Selected Frame (thin blue outline): The settings will be applied to the Focus Frame and Selected
Frames simultaneously. You can select multiple images by clicking them while pressing the Ctrl
key.
• Unselected (no outline): The settings will not be applied.
• Double-click a frame to zoom in on the image. Click
(Frame Advance) at the bottom of the
screen to display the previous or next frame. Double-click the frame again to return the display to its
non-magnified state.
When
(Whole Image) is displayed on the Toolbar:
Items on the Platen are scanned and displayed as a single image. All portions in the cropping frames will
be scanned.
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Note
• You can specify the cropping frame on the displayed image. In thumbnail view, you can only create
one cropping frame per image. In whole image view, you can create multiple cropping frames.
Adjusting Cropping Frames (ScanGear)
Related Topic
Scanning in Basic Mode
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Advanced Mode Tab
This mode allows you to make advanced scan settings such as the color mode, output resolution, image
brightness, and color tone.
This section describes the settings and functions available on the Advanced Mode tab.
(1) Settings and Operation Buttons
(2) Toolbar
(3) Preview Area
Note
• The displayed items vary by document type and view.
• The preview function is not available when scanning from the ADF (Auto Document Feeder).
(1) Settings and Operation Buttons
Favorite Settings
You can name and save a group of settings (Input Settings, Output Settings, Image Settings, and
Color Adjustment Buttons) on the Advanced Mode tab, and load it as required. It is convenient to
save a group of settings if you will be using it repeatedly. You can also use this to reload the default
settings.
Select Add/Delete... from the pull-down menu to open the Add/Delete Favorite Settings dialog box.
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Enter Setting Name and click Add; the name appears in Favorite Settings List.
When you click Save, the item appears in the Favorite Settings list and can be selected, along with
the predefined items.
To delete an item, select it in Favorite Settings List and click Delete. Click Save to save the settings
displayed in Favorite Settings List.
Note
• You can set Add/Delete... in Favorite Settings after preview.
• Save up to 10 items.
Input Settings
Specify the input settings such as the document type and size.
Output Settings
Specify the output settings such as the output resolution and size.
Image Settings
Enable/disable various image correction functions.
Color Adjustment Buttons
Fine corrections to the image brightness and color tones can be made including adjustments to the
image's overall brightness or contrast and adjustments to its highlight and shadow values (histogram)
or balance (tone curve).
Zoom
Zooms in on a frame, or zooms in on the image in the area specified with a cropping frame (scan
area). When zoomed in, Zoom changes to Undo. Click Undo to return the display to its nonmagnified state.
In thumbnail view:
When multiple images are displayed in thumbnail view, clicking this button zooms in on the selected
frame. Click
frame.
(Frame Advance) at the bottom of the screen to display the previous or next
Note
• You can also zoom in on an image by double-clicking the frame. Double-click the frame again to
return the display to its non-magnified state.
In whole image view:
Rescans the image in the area specified with a cropping frame at higher magnification.
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Note
• Zoom rescans the document and displays high-resolution image in Preview.
•
(Enlarge/Reduce) on the Toolbar zooms in on the preview image quickly. However, the
resolution of the displayed image will be low.
Preview
Performs a trial scan.
Scan
Starts scanning.
Note
• When scanning starts, the progress will be displayed. Click Cancel to cancel the scan.
• When scanning is completed, a dialog box prompting you to select the next action may appear.
Follow the prompt to complete. For details, refer to Status of ScanGear dialog after scanning
in Scan Tab (Preferences dialog box).
• It will take time to process the images if the total size of the scanned images exceeds a certain
size. In that case, a warning message appears; it is recommended that you reduce the total size.
To continue, scan in whole image view.
Preferences...
Opens the Preferences dialog box in which you can make scan/preview settings.
Close
Closes ScanGear (scanner driver).
(2) Toolbar
You can adjust or rotate preview images. The buttons displayed on the Toolbar vary by view.
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In thumbnail view:
In whole image view:
(Thumbnail) /
(Whole Image)
Switches the view in the Preview area.
(3) Preview Area
(Clear)
Deletes the preview image from the Preview area.
It also resets the Toolbar and color adjustment settings.
(Crop)
Allows you to specify the scan area by dragging the mouse.
(Move Image)
Allows you to drag the image until the part you want to see is displayed when an image enlarged in
the Preview area does not fit in the screen. You can also move the image using the scroll bars.
(Enlarge/Reduce)
Allows you to zoom in on the Preview area by clicking the image. Right-click the image to zoom out.
(Rotate Left)
Rotates the preview image 90 degrees counter-clockwise.
• The result will be reflected in the scanned image.
• The image returns to its original state when you preview again.
(Rotate Right)
Rotates the preview image 90 degrees clockwise.
• The result will be reflected in the scanned image.
• The image returns to its original state when you preview again.
(Auto Crop)
Displays and adjusts the cropping frame automatically to the size of the document displayed in the
Preview area. The scan area is reduced every time you click this button if there are croppable areas
within the cropping frame.
(Check All Frames)
Available when two or more frames are displayed.
Selects the checkboxes of the image in thumbnail view.
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(Uncheck All Frames)
Available when two or more frames are displayed.
Deselects the checkboxes of the image in thumbnail view.
(Select All Frames)
Available when two or more frames are displayed.
Selects the images in thumbnail view and outlines them in blue.
(Select All Cropping Frames)
Available when two or more cropping frames are specified.
Turns the cropping frames into thick broken lines and applies the settings to all of them.
(Remove Cropping Frame)
Removes the selected cropping frame.
(Information)
Displays the version of ScanGear and the current scan settings (document type, etc.).
(Open Guide)
Opens this page.
(3) Preview Area
This is where a trial image appears after you click Preview. You can also check the results of the settings
(image corrections, color adjustments, etc.) made in "(1) Settings and Operation Buttons."
When
(Thumbnail) is displayed on the Toolbar:
Cropping frames are specified according to the document size, and thumbnails of scanned images are
displayed. Only the images with the checkbox selected will be scanned.
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Note
• When multiple images are previewed, different outlines indicate different selection status.
• Focus Frame (thick blue outline): The displayed settings will be applied.
• Selected Frame (thin blue outline): The settings will be applied to the Focus Frame and Selected
Frames simultaneously. You can select multiple images by clicking them while pressing the Ctrl
key.
• Unselected (no outline): The settings will not be applied.
When
(Whole Image) is displayed on the Toolbar:
Items on the Platen are scanned and displayed as a single image. All portions in the cropping frames will
be scanned.
Note
• You can specify the cropping frame on the displayed image. In thumbnail view, you can only create
one cropping frame per image. In whole image view, you can create multiple cropping frames.
Adjusting Cropping Frames (ScanGear)
Related Topic
Scanning in Advanced Mode
Scanning Multiple Documents from the ADF (Auto Document Feeder) in Advanced Mode
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Input Settings
Input Settings allows you to set the following items:
Select Source
The type of document to be scanned is displayed. To scan from the Platen, select Platen; to scan from
the ADF (Auto Document Feeder), select Document (ADF Simplex) or Document (ADF Duplex).
Important
• Some applications do not support continuous scanning from the ADF. For details, refer to the
application's manual.
Note
• You can select Document (ADF Duplex) when using a model supporting ADF duplex scanning.
Paper Size
Select the size of the document to be scanned. This setting is available in whole image view only.
When scanning both sides of the documents automatically from the ADF, select A4 or Letter.
When you select a size, the Preview area size changes accordingly.
Important
• Some applications have a limit to the amount of scan data they can receive. Available scan range
is as follows.
• 21000 pixels x 30000 pixels or less
• If you change Paper Size after previewing, the preview image will be deleted.
Note
• If you are not sure which size you should select for Paper Size, set Paper Size to Full Platen, then
measure the size of the document and enter the values into
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(Width) and
(Height).
Original Orientation
Set the orientation and stapling side of the documents to scan from the ADF.
Click Settings... to open the Orientation dialog box.
Important
• The Orientation dialog box can only be opened when Select Source is Document (ADF
Simplex) or Document (ADF Duplex).
• Binding Location is displayed when using a model supporting ADF duplex scanning.
• Binding Location cannot be specified when Select Source is Document (ADF Simplex).
Color Mode
Select how to scan the document.
Color
Select this mode to scan color documents or to create color images. This mode renders the image
in 256 levels (8 bit) of R(ed), G(reen), and B(lue).
Grayscale
Select this mode to scan black and white photos or to create black and white images. This mode
renders the image in 256 levels (8 bit) of black and white.
Black and White
Select this mode to scan photos and documents in black and white. This mode renders the image
in black and white. The contrast in the image is divided at certain levels (threshold level) into black
and white and is rendered in two colors. The threshold level can be set with
(Threshold).
Input Size
In thumbnail view, the cropped document size is displayed after preview.
In whole image view, the Paper Size is displayed before preview, and the cropping frame (scan area)
size is displayed after preview.
You can adjust the cropping frame size by entering the values into
(Change Aspect Ratio) and change it to
Click
when you specify the cropping frame size.
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(Width) and
(Height).
(Keep Aspect Ratio) to maintain the aspect ratio
Important
• Input size settings are available only when Output Size in Output Settings is Flexible. If you
select a size other than Flexible, a cropping frame calculated from Output Size and Output
Resolution is displayed, and its aspect ratio is fixed.
Note
• The values you can enter will be within the range of the selected document size. The minimum size
is 96 pixels x 96 pixels when Output Resolution is 600 dpi, scaled at 100 %.
• When Auto Crop is performed in whole image view, the aspect ratio will not be maintained since
the size will be prioritized.
• Refer to "Adjusting Cropping Frames (ScanGear)" for details on cropping frames.
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Output Settings
Output Settings allows you to set the following items:
Output Resolution
Select the resolution to scan at.
The higher the resolution (value), the more detail in your image.
Select a resolution from the options displayed by clicking the button, or enter a value in 1 dpi
increments.
Refer to "Resolution" for your model from Home of the Online Manual for details.
When Select Source is Platen:
You can enter a value within the range of 25 dpi to 19200 dpi.
When Select Source is Document (ADF Simplex) or Document (ADF Duplex):
You can enter a value within the range of 25 dpi to 600 dpi.
Output Size
Select an output size.
Select Flexible to set custom sizes or select a size for printing or displaying. Select Add/Delete... to set
custom size and save it as a new output size option.
Flexible
You can specify the output resolution and scale, and adjust the cropping frames (scan areas).
In thumbnail view:
Drag the mouse over a thumbnail to display a cropping frame. When a cropping frame is displayed,
the portion within the cropping frame will be scanned. When no cropping frame is displayed, each
frame is scanned individually.
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In whole image view:
When no cropping frame is displayed, the entire Preview area will be scanned. When a cropping
frame is displayed, the portion within the cropping frame will be scanned.
Note
• To enlarge/reduce the scanned image, enter values into
(Width) and
(Height) in
Output Settings or specify a value (by 1 %) for %. Although the maximum value available for
% depends on the Output Resolution, it can be specified for up to 19200 dpi (the maximum
available output resolution).
Paper Size (L, A4, etc.) & Monitor Size (1024 x 768 pixels, etc.)
(Width),
(Height), and scale cannot be specified. The preview image will be cropped
according to the selected output size and resolution. The portion within the cropping frame will be
scanned at the size of the selected paper/monitor size. You can drag the cropping frame to enlarge,
reduce, or move it while maintaining the aspect ratio.
Add/Delete...
Opens the Add/Delete the Output Size dialog box, in which you can specify custom output sizes.
In the Add/Delete the Output Size dialog box, you can specify multiple output sizes and save
them at one time. Saved items will be registered to the Output Size list and can be selected, along
with the predefined items.
Adding:
Select Print or Image display for Destination, then enter Output Size Name, Width, and Height,
then click Add. For Unit, you can select inches or mm when Destination is Print but you can only
select pixels when Destination is Image display. The name of the added size appears in Output
Size List. Click Save to save the items listed in Output Size List.
Deleting:
Select the output size you want to delete in Output Size List, then click Delete. Click Save to save
the items listed in Output Size List.
Important
• You cannot delete predefined output sizes such as A4 and 1024 x 768 pixels.
Note
• Save up to 10 items for each destination.
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• An error message appears when you enter a value outside the setting range. Enter a value
within the range displayed in the message.
Note
• Refer to "Adjusting Cropping Frames (ScanGear)" for details on cropping frames.
• For details on whether or how the cropping frame is initially displayed on a preview image, refer to
Cropping Frame on Previewed Images in "Preview Tab" (Preferences dialog box).
(Switch Aspect Ratio)
Available when Output Size is set to anything but Flexible.
Click this button to rotate the cropping frame. Click again to return it to the original orientation.
Data Size
The data size when scanned with the current settings is displayed.
Note
• When the data size exceeds a certain size, the value appears in red. In that case, a warning
message appears when you click Scan. It is recommended that you adjust the settings to reduce
Data Size. To continue, scan in whole image view.
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Image Settings
Important
• Do not apply these functions to images without moire, dust/scratches, or faded colors. The color tone
may be adversely affected.
• Image correction results may not be reflected in the preview image.
Note
• Selectable settings depend on Color Mode settings.
• Scanning may take longer than usual when you use Image Settings.
Image Settings allows you to set the following items:
Image Adjustment
When Image Adjustment is set, the brightness of the specified portion of the image is optimized. Images
can be adjusted according to the automatically detected document type or the specified document type.
The result of the adjustment will be reflected in the entire image.
None
Image Adjustment will not be applied.
Auto
Applies Image Adjustment by automatically detecting the document type. It is recommended that
you normally select this setting.
Photo
Applies Image Adjustment suitable for photos.
Magazine
Applies Image Adjustment suitable for magazines.
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Document
Applies Image Adjustment suitable for text documents.
Important
• You can set Image Adjustment after preview.
• You can set this setting when Recommended is selected on the Color Settings tab of the
Preferences dialog box.
Note
• If the image is not adjusted properly with Auto, specify the document type.
• The color tone may change from the source image due to the Image Adjustment. In that case, set
Image Adjustment to None.
Reduce Show-through
Use this function to reduce show-through in duplex documents or lighten the base color in recycled
paper and other colored paper when scanning documents.
OFF
Show-through will not be reduced.
ON
Select this to reduce show-through in duplex documents or lighten the base color. It is
recommended that you normally select this setting.
Important
• Reduce Show-through can be set when Recommended is selected on the Color Settings tab of
the Preferences dialog box and Document or Magazine is selected for Image Adjustment.
Unsharp Mask
Emphasizes the outline of the subjects to sharpen the image when scanning photos.
OFF
Unsharp Mask will not be applied.
ON
Emphasizes the outline of the subjects to sharpen the image. It is recommended that you normally
select this setting.
Descreen
Printed photos and pictures are displayed as a collection of fine dots. "Moire" is a phenomenon where
uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are
scanned. Descreen is the function for reducing this moire effect.
OFF
Moire will not be reduced.
ON
Reduces moire. It is recommended that you normally select this setting.
Note
• Even if Descreen is set to ON, some moire effects may remain if Unsharp Mask is set to ON. In
that case, set Unsharp Mask to OFF.
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Reduce Dust and Scratches
Scanned photos may contain white dots caused by dust or scratches. Use this function to reduce such
noise.
None
Dust and scratches will not be reduced.
Low
Select this to reduce small dust particles and scratches. Large ones may remain.
Medium
It is recommended that you normally select this setting.
High
Select this to reduce large dust particles and scratches; however, evidence of the reduction
process may remain or delicate parts of the image may be removed.
Important
• This function may not be effective for some types of photos.
Note
• It is recommended that you select None when scanning printed materials.
Fading Correction
Use this function to correct photos that have faded with time or have a colorcast. "Colorcast" is a
phenomenon where a specific color affects the entire picture due to the weather or ambient strong
colors.
None
Fading Correction will not be applied.
Low
Select this to correct a small amount of fading and colorcast.
Medium
It is recommended that you normally select this setting.
High
Select this to correct a large amount of fading and colorcast. This can affect the tone of the image.
Important
• You can set Fading Correction after preview.
• You can set this setting when Recommended is selected on the Color Settings tab of the
Preferences dialog box.
• Correction may not be applied properly if the scan area is too small.
Grain Correction
Use this function to reduce graininess (roughness) in photos taken with high-speed or sensitized film.
None
Graininess will not be reduced.
Low
Select this when the photo is slightly grainy.
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Medium
It is recommended that you normally select this setting.
High
Select this when the photo is very grainy. This can affect the gradation and sharpness of the image.
Important
• Correction may not be applied properly if the scan area is too small.
Gutter Shadow Correction
Use this function to correct shadows that appear between pages when scanning open booklets.
When you set the Gutter Shadow Correction setting in the preview image, the result will be reflected.
Preview the effects before scanning, as results vary depending on the type of document and how it is
pressed.
Unclear or blurred text/lines caused by curved pages are not corrected.
None
Gutter shadow will not be corrected.
Low
Select this when the effect level is too strong with the medium setting.
Medium
It is recommended that you normally select this setting.
High
Select this when the effect level is too weak with the medium setting.
Important
• You can set Gutter Shadow Correction after preview.
• Do not place objects that weigh 4.4 lbs (2.0 kg) or more on the platen. Also, do not press on the
document with a force exceeding 4.4 lbs (2.0 kg). If you press heavily, the scanner may not work
correctly or you might break the glass.
• Align the document with the edge of the Platen. If not, the shadow will not be corrected properly.
• Shadows may not be corrected properly depending on the document. If the page background is not
white, shadows may not be detected correctly or may not be detected at all.
• While scanning, press down on the spine with the same amount of pressure you used to preview
the scan. If the binding part is not even, the shadow will not be corrected properly.
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• How to place the document depends on your model and the document to be scanned.
Note
• Cover the document with black cloth if white spots, streaks, or colored patterns appear in scan
results due to ambient light entering between the document and the Platen.
• If the shadow is not corrected properly, adjust the cropping frame (scan area) on the preview
image.
Adjusting Cropping Frames (ScanGear)
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Color Adjustment Buttons
The Color Adjustment Buttons allow you to make fine corrections to the image brightness and color tones
including adjustments to the image's overall brightness or contrast and adjustments to its highlight and
shadow values (histogram) or balance (tone curve).
Important
• The Color Adjustment Buttons are not available when you select Color Matching on the Color
Settings tab of the Preferences dialog box.
Note
• Selectable settings depend on Color Mode settings.
• When you adjust the image via the Color Adjustment Buttons, the results will be reflected in the preview
image.
Click a Color Adjustment Button to set the following items:
(Saturation/Color Balance)
Adjust the saturation (vividness) and color tone of the image. Use this function to brighten colors that
have faded with time or due to colorcast. "Colorcast" is a phenomenon where a specific color affects the
entire picture due to the weather or ambient strong colors.
Adjusting Saturation and Color Balance
(Brightness/Contrast)
Adjust the brightness and contrast of the image. If the image is too dark or too bright, or if the image
quality is flat due to lack of contrast, you can adjust the levels of brightness and contrast.
Adjusting Brightness and Contrast
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(Histogram)
A histogram allows you to see the data concentration at each brightness level of an image. You can
specify the brightest level (highlight) and darkest level (shadow) within an image, cut the levels and
expand the middle of the tonal range of the image.
Adjusting Histogram
(Tone Curve Settings)
Adjust the brightness of an image by selecting the type of graph (tone curve) showing the balance of
tone input and output. You can make fine adjustments to the brightness of a specific area.
Adjusting Tone Curve
(Final Review)
Make a final check of color adjustments. The final synthesized tone curve and the histogram derived
from the subsequent image processing will be displayed. There are no settings to make in this screen.
• For a color image, select a color in Channel to check either Red, Green, or Blue, or select Master
to check three colors together.
• If you place the cursor on the preview image, the portion will be enlarged and its RGB values (only
L when Color Mode is Grayscale) before and after the adjustments will be displayed.
(Threshold)
Set the boundary (threshold) at which black and white are divided. By adjusting the threshold level, you
can sharpen text in a document or reduce show-through in newspapers.
Setting Threshold
Custom
You can name and save a set of tone curve and threshold settings of the Color Adjustment Buttons.
Select Add/Delete... from the pull-down menu; when Color Mode is set to anything but Black and
White, the Add/Delete Tone Curve Settings dialog box opens; when Color Mode is Black and White,
the Add/Delete Threshold Settings dialog box opens.
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Enter Setting Name and click Add; the name appears in Tone Curve Settings List or Threshold
Settings List. Click Save to save.
To delete an item, select it in Tone Curve Settings List or Threshold Settings List and click Delete.
Click Save to save the settings displayed in Tone Curve Settings List or Threshold Settings List.
You can load and apply the saved tone curve/threshold settings to a preview image. To load the
settings, select the saved item from the pull-down menu.
Note
• Save up to 20 items.
Defaults
Reset all adjustments (saturation/color balance, brightness/contrast, histogram, and tone curve).
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Preferences Dialog Box
In the Preferences dialog box, you can make advanced settings to ScanGear (scanner driver) functions via
the Scanner, Preview, Scan, and Color Settings tabs.
Click Preferences... in the ScanGear screen to open the Preferences dialog box.
Scanner Tab
Allows you to set the auto power settings, specify the folder in which to save images temporarily, and
set the music file to play during or at the end of a scan.
Preview Tab
Allows you to select what to do with Preview when ScanGear is started, how to display cropping frames
after previewing images, and the cropping size for thumbnails of scanned documents.
Scan Tab
Allows you to select what to do with ScanGear after scanning image.
Color Settings Tab
Allows you to select how to adjust color, and specify the monitor gamma value.
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Scanner Tab
On the Scanner tab, you can specify the following settings.
Important
• Available functions and settings vary depending on your scanner or printer.
Auto Power Settings
You can set to turn the machine on or off automatically.
Click Settings... to display the Auto Power Settings dialog box.
Note
• If the machine is off or bi-directional communication is disabled, a message may appear because
the computer cannot collect the machine status. In that case, click OK to exit ScanGear (scanner
driver).
Auto Power On
Select Enable to turn on the machine automatically when data is received.
Auto Power Off
Specify the amount of time you want to set from the list. When this time lapses without any data
being received, the machine turns off automatically.
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Important
When connected to the network, depending on your model, the power does not turn off
automatically even if Auto Power Off is set.
Refer to "Function Support List by Model (Auto Power Off)" to check if your model supports the
Auto Power Off function.
Quiet Settings
The silent function allows you to reduce the operating noise of this machine. Use this when you wish to
reduce the operating noise such as when scanning or printing at night.
Click Settings... to set the quiet mode.
Note
• You can set the quiet mode from the operation panel of the machine, the printer driver, or
ScanGear.
No matter how the setting is made, it applies to operations from the operation panel of the machine
or when printing/scanning from a computer, etc.
• Scanning or printing may take longer than usual when this function is used.
Do not use quiet mode
Select this option when you wish to use the machine with volume of normal operating noise.
Always use quiet mode
Select this option when you wish to reduce the operating noise of the machine.
Use quiet mode during specified hours
Select this option when you wish to reduce the operating noise of the machine during a specified
period of time.
Set the Start time and End time during which quiet mode is to be activated.
Important
• The time specified in Start time and in End time must be different.
• If your scanner or printer does not support fax functions, quiet mode is not applied to
operations (copy, direct print, etc.) performed directly from the machine even if the hours are
specified.
Select Folder Where Temporary Files are Saved
Displays the folder in which to save images temporarily. To change the folder, click Browse... to specify
another one.
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Sound Settings
You can set the machine to play music during/at the end of a scan.
Select the Play music during scanning or Play sound when scanning is completed checkbox, then
click Browse... and specify a sound file.
You can specify the following files.
• MIDI file (*.mid, *.rmi, *.midi)
• Audio file (*.wav, *.aif, *.aiff)
• MP3 file (*.mp3)
Calibration Settings
When you set Execute at Every Scan to ON, the scanner will be calibrated every time before
previewing and scanning, to reproduce correct color tones in scanned images.
Note
• Even when Execute at Every Scan is set to OFF, the scanner may be calibrated automatically in
some cases (such as immediately after you turn the machine on).
• Calibration may take time depending on your computer.
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Preview Tab
On the Preview tab, you can specify the following settings.
Preview at Start of ScanGear
Select what to do with Preview when ScanGear (scanner driver) is started.
Automatically execute preview
ScanGear will automatically start previewing at startup.
Display saved preview image
The previously previewed image will be displayed.
The Color Adjustment Button settings, the Toolbar settings, and the Advanced Mode tab settings
are also saved.
None
No preview image will be displayed at startup.
Note
• Select None if you do not want to save the preview image.
Cropping Frame on Previewed Images
Select how to display cropping frames after previewing images.
Execute auto cropping on previewed images
The cropping frame (scan area) will automatically be displayed in the document size after
previewing.
Display the last frame on previewed images
A cropping frame of the same size as the last used cropping frame will be displayed after
previewing.
None
No cropping frame will be displayed after previewing.
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Cropping Size for Thumbnail View
Select the cropping size for thumbnails of scanned documents.
Larger
Displays 105 % (in width and height) of the area displayed for the standard size.
Standard
The standard size.
Smaller
Displays 95 % (in width and height) of the area displayed for the standard size.
Note
• When you change the Cropping Size for Thumbnail View setting, the preview images will be
refreshed and cropped to the new size. As the preview images are refreshed, the color
adjustments and other settings applied to them are reset.
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Scan Tab
On the Scan tab, you can specify the following settings.
Status of ScanGear dialog after scanning
Select what to do with ScanGear (scanner driver) after scanning images.
Close ScanGear automatically
Select this to return to the original application when scanning is completed.
Do not close ScanGear automatically
Select this to return to the ScanGear screen for another scan when scanning is completed.
Display the dialog to select next action
Select this to open a screen and select what to do when scanning is completed.
Note
• Even if Do not close ScanGear automatically or Display the dialog to select next action is set,
some applications may not support it.
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Color Settings Tab
On the Color Settings tab, you can specify the following settings.
Color Adjustment
Select one of the following.
Recommended
Select this to vividly reproduce the tone of a document on the screen. It is recommended that you
normally select this setting.
Color Matching
Select this to automatically match the scanner, monitor, and color printer colors, thus reducing time and
trouble to manually match the monitor and printer colors.
Source(Scanner)
Select scanner profile.
Target
Select target profile.
Monitor
Select this checkbox to display preview image with optimum correction for monitor.
Defaults
Returns to the default Color Matching settings.
Note
• The Color Adjustment Buttons on the Advanced Mode tab are not available when you select
Color Matching.
• This function is available when Color Mode is Color.
None
Select this to disable color correction provided by ScanGear (scanner driver).
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Note
• Depending on your scanner or printer, this setting may not be available when scanning from the ADF
(Auto Document Feeder).
• You can select one when Color Mode is Color or Grayscale.
• Color Matching is available when ScanGear, monitor, color management-compliant application (such as
Adobe Photoshop), and printer are set up correctly.
Refer to the corresponding manual for the monitor, printer, and application settings.
Monitor Gamma
By setting the gamma value of a monitor, you can adjust the input data to the brightness characteristics
of the monitor. Adjust the value if your monitor's gamma value does not match the default value set in
ScanGear, and the colors of the original image are not accurately reflected in the monitor.
Click Defaults to return to the default Monitor Gamma value (2.20).
Note
• Refer to the manual of your monitor to check its gamma value. If it is not written in the manual,
contact the manufacturer.
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Positioning Originals (Scanning from Computer)
Learn how to place items on the platen or ADF (Auto Document Feeder) of your scanner or printer. Place
items correctly according to the type of item to be scanned. Otherwise, items may not be scanned correctly.
Important
• Do not place objects on the document cover. When you open the document cover, the objects may fall
into your scanner or printer, resulting in malfunction.
• Close the document cover when scanning.
• Do not touch the operation panel buttons or LCD (Liquid Crystal Display) when opening/closing the
document cover. May result in unintended operation.
Placing Items (Platen)
Placing Documents (ADF (Auto Document Feeder))
Placing Items (Platen)
Place items as described below to scan by detecting the item type or size automatically.
Important
• When scanning by specifying the paper size in IJ Scan Utility or ScanGear (scanner driver), align an
upper corner of the item with the corner at the arrow (alignment mark) of the platen.
• Photos that have been cut to various shapes and items smaller than 1.2 inches (3 cm) square cannot
be cropped accurately when scanning.
• Reflective disc labels may not be scanned as expected.
For Photos, Postcards, Business Cards, or BD/DVD/CD
For Magazines, Newspapers, or Documents
Place the item face-down on the platen and align an
upper corner of the item with the corner at the arrow
Place the item face-down on the platen, with 0.4 inch (1 cm) (alignment mark) of the platen. Portions placed on the
or more space between the edges (diagonally striped area) diagonally striped area cannot be scanned.
of the platen and the item. Portions placed on the diagonally striped area cannot be scanned.
Placing a Single Item:
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Important
Important
• Large items (such as A4 size photos) that cannot be
placed away from the edges/arrow (alignment mark) of
the platen may be saved as PDF files. To save in a format other than PDF, scan by specifying the data format.
• Refer to "Loading Originals" for your model from
Home of the Online Manual for details on the portions in which items cannot be scanned.
Placing Multiple Items:
Allow 0.4 inch (1 cm) or more space between the edges (diagonally striped area) of the platen and items, and between
items. Portions placed on the diagonally striped area cannot
be scanned.
more than 0.4 inch (1 cm)
Note
• You can place up to 12 items.
• You can place up to four items when the Compress
scanned images upon transfer checkbox is selected
in the Settings dialog box of IJ Scan Utility.
• With network connection, items may not be scanned
correctly when five or more items are placed. In that
case, reduce the number of items placed on the platen
to four or less, then scan again.
• Positions of slanted items (10 degrees or less) are corrected automatically.
Placing Documents (ADF (Auto Document Feeder))
Important
• Do not leave thick items on the platen when scanning from the ADF. May result in paper jam.
• Place and align documents of the same size when scanning two or more documents.
• Refer to "Originals You Can Load" for your model from Home of the Online Manual for details on
supported document sizes when scanning from the ADF.
1. Open the document tray.
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2. Place the documents on the ADF, then adjust the document guides to the width of the
documents.
Insert the documents face-up until a beep sounds.
Note
• When scanning duplex documents, place the front sides facing up. They will not be scanned in
the correct page order if placed the other way around.
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Adjusting Cropping Frames (ScanGear)
"Cropping" is the act of selecting the area you want to keep in an image and discarding the rest when
scanning it.
On the Basic Mode tab and Advanced Mode tab, you can specify cropping frames (scan areas) on the
image(s) displayed in the Preview area of the screen.
When you perform a scan, each area specified with a cropping frame will be scanned as a separate image.
Note
• In whole image view, you can specify multiple cropping frames on the preview image.
• Refer to "Adjusting Cropping Frames in the Image Stitch Window" for your model from Home of the
Online Manual for how to adjust cropping frames with IJ Scan Utility.
Initial Cropping Frame
In thumbnail view:
No cropping frame is specified. You can drag the mouse over a thumbnail to specify a cropping frame.
In whole image view:
An active cropping frame is automatically specified around the preview image. You can drag the cropping
frame in the Preview area to specify the area.
Note
• You can change the auto crop setting in the Preferences dialog box. Refer to Cropping Frame on
Previewed Images in "Preview Tab" for details.
Cropping Frame Types
(1) Thick cropping frame (rotating or stationary)
Represents a selected cropping frame. Appears only in whole image view. You can select multiple
cropping frames by clicking them while pressing the Ctrl key. Output size, image corrections, and
other settings on the Basic Mode tab or Advanced Mode tab will be applied to all the selected
cropping frames.
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(2) Thin cropping frame
In thumbnail view:
Output size, image corrections, and other settings on the Basic Mode tab or Advanced Mode tab
will be applied.
In whole image view:
Represents an unselected cropping frame. The settings on the Basic Mode tab or Advanced Mode
tab will not be applied.
Adjusting a Cropping Frame
The cursor will change into
(Arrow) when it is positioned over a cropping frame. If you
click and drag the mouse in the direction of the arrow, the cropping frame will expand or contract
accordingly.
The cursor will change into
(Crosshair Arrow) when it is positioned within a cropping frame. Click and
drag the mouse to move the entire cropping frame.
Note
• On the Advanced Mode tab, you can specify the cropping frame size by entering the values into
(Width) and
(Height) in Input Settings.
(Switch Aspect Ratio). However,
• You can rotate a cropping frame 90 degrees by clicking
(Switch Aspect Ratio) is not available when Output Size is Flexible.
Creating Multiple Cropping Frames
In thumbnail view:
You can only create one cropping frame per image.
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In whole image view:
Click and drag the mouse in a space outside the existing cropping frame to create a new cropping frame
in the Preview area. The new cropping frame will be the active cropping frame, and the old cropping frame
will be the unselected cropping frame.
You can create multiple cropping frames and apply different scan settings to each cropping frame.
You can also select multiple cropping frames by clicking them while pressing the Ctrl key.
If you select multiple cropping frames and change the settings on a tab at the right of ScanGear, the
settings will be applied to all the selected cropping frames.
When you create a new cropping frame, it retains the settings of the latest cropping frame.
Note
• Create up to 12 cropping frames.
• Scanning takes longer than usual when multiple cropping frames are selected.
Deleting Cropping Frames
In thumbnail view:
To delete a cropping frame, click an area outside the cropping frame on an image.
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In whole image view:
To delete a cropping frame, select it and click
Alternatively, press the Delete key.
(Remove Cropping Frame) on the Toolbar.
When there are multiple cropping frames, all the selected cropping frames (active cropping frame and
selected cropping frames) are deleted simultaneously.
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General Notes (Scanner Driver)
ScanGear (scanner driver) is subject to the following restrictions. Keep these points in mind when using it.
Scanner Driver Restrictions
• When using the NTFS file system, the TWAIN data source may not be invoked. This is because the
TWAIN module cannot be written to the winnt folder for security reasons. Contact the computer's
administrator for help.
• Some computers (including laptops) connected to the machine may not resume correctly from
standby mode. In that case, restart the computer.
• Do not connect two or more scanners or multifunction printers with scanner function to the same
computer simultaneously. If multiple scanning devices are connected, you cannot scan from the
operation panel of the machine and also may experience errors while accessing the devices.
• Scanning may fail if the computer has resumed from sleep or standby mode. In that case, follow these
steps and scan again.
1. Turn off the machine.
2. Exit ScanGear, then disconnect the USB cable from the computer and reconnect it.
3. Turn on the machine.
• ScanGear cannot be opened in multiple applications at the same time. Within an application,
ScanGear cannot be opened for the second time when it is already open.
• Be sure to close the ScanGear window before closing the application.
• When using a network compatible model by connecting to a network, the machine cannot be
accessed from multiple computers at the same time.
• When using a network compatible model by connecting to a network, scanning takes longer than
usual.
• Make sure that you have adequate disk space available when scanning large images at high
resolutions. For example, at least 300 MB of free space is required to scan an A4 document at 600
dpi in full-color.
• ScanGear and WIA driver cannot be used at the same time.
• Do not enter the computer into sleep or hibernate state during scanning.
Applications with Restrictions on Use
• If you start Media Center included in Windows XP Media Center Edition 2005, you may not be able to
scan using the operation panel of the machine. In that case, restart the computer.
• You cannot scan images with Media Center included in Windows XP Media Center Edition 2005. Scan
with other applications such as IJ Scan Utility.
• Some applications may not display the TWAIN user interface. In that case, refer to the application's
manual and change the settings accordingly.
• Some applications do not support continuous scanning of multiple documents. In some cases, only
the first scanned image is accepted, or multiple images are scanned as one image. For such
applications, do not scan multiple documents from the ADF (Auto Document Feeder).
• To import scanned images into Microsoft Office 2000, first save them using IJ Scan Utility, then import
the saved files from the Insert menu.
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• When scanning Platen size images into Microsoft Office 2003 (Word, Excel, PowerPoint, etc.), click
Custom Insert in the Insert Picture from Scanner or Camera screen. Otherwise, images may not
be scanned correctly.
• When scanning images into Microsoft Office 2007/Microsoft Office 2010 (Word, Excel, PowerPoint,
etc.), use Microsoft Clip Organizer.
• Images may not be scanned correctly in some applications. In that case, increase the operating
system's virtual memory and retry.
• When image size is too large (such as when scanning large images at high resolution), your computer
may not respond or the progress bar may remain at 0 % depending on the application. In that case,
cancel the action (for example by clicking Cancel on the progress bar), then increase the operating
system's virtual memory or reduce the image size/resolution and retry. Alternatively, scan the image
via IJ Scan Utility first, then save and import it into the application.
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Other Scanning Methods
Scanning with WIA Driver
Scanning Using the Control Panel (Windows XP Only)
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Scanning with WIA Driver
You can scan an item from a WIA (Windows Image Acquisition)-compliant application.
WIA is a driver model implemented in Windows XP or later. It allows you to scan items without using an
application.
The procedure varies depending on the application. The following procedures are examples only.
Refer to the application's manual for details.
Important
• In Windows XP, you cannot scan using the WIA driver via a network connection.
• Follow these steps to enable scanning over a network.
• Windows 10/Windows 8.1/Windows 8:
1. Right-click Start menu, and then select File Explorer > Network.
2. In Network menu of displayed screen, select Add devices and printers.
3. In screen for adding device, select XXX_MAC address (where "XXX" is model name), and
then click Next.
• Windows 7/Windows Vista:
1. Follow the procedure below to open Network.
• Windows 7: From Start menu, select Computer > Network.
• Windows Vista: From Start menu, select Network.
2. Right-click XXX_MAC address (where "XXX" is model name) in the displayed screen, then
select Install.
The setting may have been completed already depending on your environment. In that case,
Uninstall appears.
Scanning with WIA Driver 2.0
The following is an example of scanning using "Windows Fax and Scan."
1. Place the item on the platen.
Positioning Originals (Scanning from Computer)
2. Select New on the File menu of "Windows Fax and Scan," then click Scan....
The scan setting screen appears.
Note
• If you have more than one scanner or printer, a scanner selection screen may appear. Doubleclick the scanner you want to use.
• For USB connection: Canon XXX series (where "XXX" is the model name)
• For network connection: XXX series_MAC address (where "XXX" is the model name)
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3. Specify the settings.
Scanner
The currently set product name is displayed. To change the scanner, click Change... and select
the product you want to use.
Profile
Select Photo (Default) or Documents according to the type of item to be scanned. To save a
new Profile, select Add profile.... You can specify the details in the Add New Profile dialog box.
Source
Select a scanner type.
Paper size
This setting is not available for your scanner or printer.
Color format
Select the color mode in which to scan the item.
File type
Select a data format from JPEG, BMP, PNG, and TIFF.
Resolution (DPI)
Enter the resolution. Specify a value between 50 dpi and 600 dpi.
Resolution
Note
• When using the scanner or printer with network connection, the following resolutions can be
specified.
150 dpi / 300 dpi / 600 dpi
Brightness
Move the slider to adjust the brightness. Move it to the left to darken and right to brighten the
image. You can also enter a value (-100 to 100).
Contrast
Move the slider to adjust the contrast. Moving it to the left will decrease the contrast of the image,
thus softening the image. Moving it to the right will increase the contrast of the image, thus
sharpening the image. You can also enter a value (-100 to 100).
Preview or scan images as separate files
Select this checkbox to preview or scan multiple images as separate files.
Important
• When using the scanner or printer with network connection, you cannot specify Brightness,
Contrast, and Preview or scan images as separate files.
4. Click Preview to preview the image.
The preview image appears on the right.
5. Click Scan.
Scanning starts, then the scanned image appears in the application.
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Scanning with WIA Driver 1.0
The following is an example of scanning using "Paint."
1. Place the item on the platen.
Positioning Originals (Scanning from Computer)
2. Click From scanner or camera from the File menu of Paint. (Select the command to
scan an item in the application.)
Note
• If you have more than one scanner or printer, a scanner selection screen may appear. Doubleclick the scanner you want to use.
• For USB connection: Canon XXX series (where "XXX" is the model name)
• For network connection: XXX series_MAC address (where "XXX" is the model name)
3. Select the type of picture according to the item to be scanned.
Select from Color picture, Grayscale picture, Black and white picture or text, and Custom
Settings.
Note
• When using the scanner or printer with network connection, the options for the type of picture
may differ from those displayed with USB connection.
• To scan with the values previously set in Adjust the quality of the scanned picture, select
Custom Settings.
4. Click Adjust the quality of the scanned picture and set the preferences as required.
Brightness
Move the slider to adjust the brightness. Move it to the left to darken and right to brighten the
image. You can also enter a value (-127 to 127).
Contrast
Move the slider to adjust the contrast. Moving it to the left will decrease the contrast of the image,
thus softening the image. Moving it to the right will increase the contrast of the image, thus
sharpening the image. You can also enter a value (-127 to 127).
Resolution (DPI)
Enter the resolution. Specify a value between 50 dpi and 600 dpi.
Resolution
Note
• When using the scanner or printer with network connection, the following resolutions can be
specified.
150 dpi / 300 dpi / 600 dpi
Picture type
Select the type of scan you want for your item.
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Reset
Click to restore the original settings.
Important
• When using the scanner or printer with network connection, you cannot specify Brightness and
Contrast.
5. Click Preview to preview the image.
The preview image appears on the right. Drag
to specify the scan area.
6. Click Scan.
Scanning starts, then the scanned image appears in the application.
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Scanning Using the Control Panel (Windows XP Only)
You can scan images via the Control Panel of Windows XP using the WIA driver.
Important
• When using the scanner or printer with network connection, you cannot scan using the WIA driver.
1. From the Start menu, select Control Panel.
2. Click Printers and Other Hardware > Scanners and Cameras, then double-click Canon
XXX series (where "XXX" is the model name).
The Scanner and Camera Wizard dialog box appears.
3. Click Next.
4. Select Picture type according to the item to be scanned.
Note
• To scan with the values previously set in Custom settings, select Custom.
5. Click Custom settings to set the preferences as required.
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Brightness
Move the slider to adjust the brightness. Move it to the left to darken and right to brighten the image.
You can also enter a value (-127 to 127).
Contrast
Move the slider to adjust the contrast. Moving it to the left will decrease the contrast of the image,
thus softening the image. Moving it to the right will increase the contrast of the image, thus
sharpening the image. You can also enter a value (-127 to 127).
Resolution (DPI)
Enter the resolution. Specify a value between 50 dpi and 600 dpi.
Resolution
Picture type
Select the type of scan you want for your item.
Reset
Click to restore the original settings.
6. Click Preview to preview the image.
The preview image appears on the right. Drag
to specify the scan area.
7. Click Next and follow the instructions.
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IJ Network Scanner Selector EX Menu and Setting Screen
IJ Network Scanner Selector EX allows you to select the scanners or printers to be used for scanning or
printing over a network from your computer or the operation panel.
After installation, IJ Network Scanner Selector EX appears in the notification area on the desktop.
Important
• If you cannot scan over a network, download and upgrade to the latest MP Drivers from our website.
• While IJ Network Scanner Selector EX is enabled, it periodically transmits packets to check whether it
can communicate with your scanner or printer over the network. When using the computer in a network
environment other than the one used to set up your scanner or printer, disable IJ Network Scanner
Selector EX.
Note
• If the icon is not displayed in the notification area on the desktop, follow the procedure below to start.
• Windows 8.1/Windows 8:
Click IJ Network Scanner Selector EX on the Start screen.
If IJ Network Scanner Selector EX is not displayed on the Start screen, select the Search charm,
then search for "IJ Network Scanner Selector EX".
• Windows 7/Windows Vista/Windows XP:
From the Start menu, click All Programs > Canon Utilities > IJ Network Scanner Selector EX >
IJ Network Scanner Selector EX.
Menu
Displays a menu when you right-click
desktop.
(IJ Network Scanner Selector EX) in the notification area on the
Disable Canon IJ Network Scanner Selector EX / Enable Canon IJ Network Scanner Selector EX
Enables or disables IJ Network Scanner Selector EX.
When you select Disable Canon IJ Network Scanner Selector EX, you will not be able to scan over
a network from the operation panel.
Enabled:
, Disabled:
Important
• When using a model with which you cannot scan over a network from the operation panel, you
cannot scan using the operation panel even if this setting is enabled.
Settings...
The Scan-from-PC Settings screen appears. You can select the model you want to use.
About
Displays the version information.
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In the displayed dialog box, you can change the language to be used in the application. The change
will be reflected after restarting the computer.
Exit
Exits IJ Network Scanner Selector EX;
notification area on the desktop.
(Enabled) or
(Disabled) disappears from the
Scan-from-PC Settings Screen
Right-click the icon from the notification area on the desktop, then select Settings... to display the Scanfrom-PC Settings screen.
Your scanner or printer must be selected with IJ Network Scanner Selector EX before scanning over a
network.
Scanners
MAC addresses of the scanners or printers that can be used over the network are displayed.
You can select one scanner or printer per model. Selecting a scanner or printer automatically enables
scanning from the operation panel.
Instructions
Opens this guide.
Scan-from-Operation-Panel Settings
The Scan-from-Operation-Panel Settings screen appears. You can select up to three scanners and
printers in total for scanning from the operation panel. You can scan items using the operation panel
of the selected scanner or printer, and send the scanned images to your computer over a network.
Important
• When using a model with which you cannot scan over a network from the operation panel, that
model does not appear in Scanners and the setting is not available.
Scan-from-Operation-Panel Settings Screen
Click Scan-from-Operation-Panel Settings in the Scan-from-PC Settings screen to display the Scanfrom-Operation-Panel Settings screen.
Scanners
MAC addresses of the scanners or printers that can be used over the network are displayed.
You can select up to three scanners and printers in total at the same time. Selecting a scanner or
printer automatically enables scanning from the operation panel.
Instructions
Opens this guide.
Important
• When using a model with which you cannot scan over a network from the operation panel, Scanfrom-Operation-Panel Settings may appear in the Scan-from-PC Settings screen; however, the
setting is not available.
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Note
• If your scanner or printer does not appear, check the following, click OK to close the screen, then
reopen it and try selecting again.
• MP Drivers is installed
• Network settings of your scanner or printer is completed after installing the MP Drivers
• Network communication between your scanner or printer and computer is enabled
If your scanner or printer still does not appear, refer to "Problems with Network Communication" for
your model from Home of the Online Manual.
• You do not need to use this software when scanning via USB. Refer to "Uninstalling IJ Network
Scanner Selector EX" to delete it. You can scan via USB even if it is not deleted.
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Uninstalling IJ Network Scanner Selector EX
Follow the procedure below to uninstall IJ Network Scanner Selector EX from your computer.
Important
• You cannot scan over a network after uninstalling IJ Network Scanner Selector EX.
• Log into a user account with administrator privilege.
1. Uninstall IJ Network Scanner Selector EX.
• Windows 8.1/Windows 8:
1. Click the Settings charm > Control Panel > Programs > Programs and
Features.
2. Double-click Canon IJ Network Scanner Selector EX.
Note
• If the User Account Control screen appears, click Continue.
• Windows 7/Windows Vista:
1. From the Start menu, select Control Panel > Programs > Programs and
Features.
2. Select Canon IJ Network Scanner Selector EX, then click Uninstall/Change.
Note
• If the User Account Control screen appears, click Continue.
• Windows XP:
1. From the Start menu, select Control Panel > Add or Remove Programs.
2. Select Canon IJ Network Scanner Selector EX, then click Change/Remove.
2. Click Yes when the confirmation message appears.
3. When uninstallation is complete, click OK.
Note
• When the message prompting you to restart your computer appears, click OK to restart your
computer.
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Scanning Tips
Resolution
Data Formats
Color Matching
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Resolution
The data in the image you have scanned is a collection of dots carrying information about brightness and
color. The density of these dots is called "resolution," and resolution will determine the amount of detail your
image contains. The unit of resolution is dots per inch (dpi). Dpi is the number of dots per inch (2.5 cm).
The higher the resolution (value), the more detail in your image; the lower the resolution (value), the less
detail.
How to Set the Resolution
You can set the resolution in the following screens.
IJ Scan Utility:
Resolution on the
(Scanning from a Computer) tab of the Settings dialog box
ScanGear (Scanner Driver):
Output Resolution in Output Settings on the Advanced Mode tab
Appropriate Resolution Settings
Set the resolution according to the use of the scanned image.
Item Type
Use
Color Mode
Copying
Black and white photo
Text document (document or
magazine)
Resolution
Color
300 dpi
Creating a postcard
Color
300 dpi
Saving to a computer
Color
300 dpi
Using on a website or attaching to email
Color
150 dpi
Saving to a computer
Grayscale
300 dpi
Using on a website or attaching to email
Grayscale
150 dpi
Copying
Color, Grayscale, or
Black and White
300 dpi
Attaching to e-mail
Color, Grayscale, or
Black and White
150 dpi
Scanning text using OCR
Color or Grayscale
300 dpi
(Printing)
Color photo
Appropriate
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Important
• If you double the resolution, the data size of the scanned image quadruples. If the file is too large, the
processing speed will slow down significantly, and you will experience inconvenience such as lack of
memory. Set the minimum required resolution according to the use of the image.
Note
• When you will be printing the scanned image by enlarging it, scan by setting a higher resolution than
the recommended one above.
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Data Formats
You can select a data format when saving scanned images. You should specify the most suitable data
format according to how you want to use the image on which application.
Available data formats vary by application and operating system (Windows or Mac OS).
See below for the characteristics of each image data format.
PNG (Standard File Extension: .png)
A data format often used on websites.
PNG is suitable for editing saved images.
JPEG (Standard File Extension: .jpg)
A data format often used on websites and for digital camera images.
JPEG features high compression rates. JPEG images slightly degrade every time they are saved, and
cannot be returned to their original state.
JPEG is not available for black and white images.
TIFF (Standard File Extension: .tif)
A data format featuring a relatively high compatibility between various computers and applications.
TIFF is suitable for editing saved images.
Note
• Some TIFF files are incompatible.
• IJ Scan Utility supports the following TIFF file formats.
• Uncompressed, black and white binary
• Uncompressed, RGB (8 bits per channel)
• Uncompressed, Grayscale
PDF (Standard File Extension: .pdf)
A data format for electronic documents, developed by Adobe Systems Incorporated.
It can be used on various computers and operating systems, and fonts can be embedded as well; therefore,
people in different environments can exchange the files without being aware of the differences.
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Color Matching
"Color Matching" is the act of making adjustments so that the color tones match between the original item,
the monitor display, and the color printout. On your scanner or printer, the color tones are adjusted as shown
below.
Example: When sRGB is selected as the output profile (target):
The image's color space is converted from the scanner's color space to sRGB by ScanGear.
When displaying on a monitor, the image's color space is converted from sRGB to the monitor's color space
based on the operating system's monitor settings and the application's working space settings.
When printing, the image's color space is converted from sRGB to the printer's color space based on the
application's print settings and the printer driver's settings.
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Positioning Originals (Scanning from Computer)
Learn how to place items on the platen of your scanner or printer. Place items correctly according to the
type of item to be scanned. Otherwise, items may not be scanned correctly.
Important
• Do not place objects on the document cover. When you open the document cover, the objects may fall
into your scanner or printer, resulting in malfunction.
• Close the document cover when scanning.
Placing Items
Place items as described below to scan by detecting the item type or size automatically.
Important
• When scanning by specifying the paper size in IJ Scan Utility or ScanGear (scanner driver), align an
upper corner of the item with the corner at the arrow (alignment mark) of the platen.
• Photos that have been cut to various shapes and items smaller than 1.2 inches (3 cm) square cannot
be cropped accurately when scanning.
• Reflective disc labels may not be scanned as expected.
For Photos, Postcards, Business Cards, or BD/DVD/CD
Placing a Single Item:
Place the item face-down on the platen, with 0.4 inch (1
cm) or more space between the edges (diagonally striped
area) of the platen and the item. Portions placed on the diagonally striped area cannot be scanned.
For Magazines, Newspapers, or Documents
Place the item face-down on the platen and align an
upper corner of the item with the corner at the arrow
(alignment mark) of the platen. Portions placed on the
diagonally striped area cannot be scanned.
Important
Important
• Large items (such as A4 size photos) that cannot be
placed away from the edges/arrow (alignment mark) of
the platen may be saved as PDF files. To save in a
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• Refer to "Loading Originals" for your model from
Home of the Online Manual for details on the portions in which items cannot be scanned.
format other than PDF, scan by specifying the data
format.
Placing Multiple Items:
Allow 0.4 inch (1 cm) or more space between the edges
(diagonally striped area) of the platen and items, and between items. Portions placed on the diagonally striped area
cannot be scanned.
more than 0.4 inch (1 cm)
Note
• You can place up to 12 items.
• Positions of slanted items (10 degrees or less) are
corrected automatically.
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Network Scan Settings
You can connect your scanner or printer to a network to share it among multiple computers.
Important
• Multiple users cannot scan at the same time.
Note
• Complete the network settings of your scanner or printer beforehand from the Setup CD-ROM or by
following the instructions on the web page.
• With network connection, scanning takes longer than USB connection.
Complete the following settings to enable scanning over a network.
Specifying Your Scanner or Printer
Use IJ Network Scanner Selector EX to specify the scanner you want to use. By specifying the scanner,
you can scan over a network from your computer.
Important
• If the product you want to use is changed with IJ Network Scanner Selector EX, the product used for
scanning with IJ Scan Utility changes as well.
If your scanner or printer is not selected in IJ Scan Utility, check that it is selected with IJ Network
Scanner Selector EX.
Refer to "IJ Network Scanner Selector EX Menu and Setting Screen" for your model from Home of
the Online Manual for details.
1. Check that IJ Network Scanner Selector EX is running.
If IJ Network Scanner Selector EX is running,
notification area on the desktop. Click
(IJ Network Scanner Selector EX) appears in the
to check the hidden icons as well.
Note
• If the icon is not displayed in the notification area on the desktop, follow the procedure below to
start.
• Windows 10:
From the Start menu, click All apps > Canon Utilities > IJ Network Scanner Selector
EX.
• Windows 8.1/Windows 8:
Click IJ Network Scanner Selector EX on the Start screen.
If IJ Network Scanner Selector EX is not displayed on the Start screen, select the Search
charm, then search for "IJ Network Scanner Selector EX".
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• Windows 7/Windows Vista/Windows XP:
From the Start menu, click All Programs > Canon Utilities > IJ Network Scanner
Selector EX > IJ Network Scanner Selector EX.
The icon appears in the notification area on the desktop, and the Scan-from-PC Settings screen
appears. In that case, skip ahead to Step 3.
2. In the notification area on the desktop, right-click
(IJ Network Scanner Selector EX),
then select Settings....
The Scan-from-PC Settings screen appears.
3. Select your scanner or printer from Scanners.
Normally, the MAC address of your scanner or printer is already selected after the network setup. In
that case, you do not need to select it again.
Important
• If multiple scanners exist on the network, multiple model names appear. In that case, you can
select one scanner per model.
4. Click OK.
Setting for Scanning with IJ Scan Utility
To scan from IJ Scan Utility using a scanner or printer connected to a network, specify your scanner or
printer with IJ Network Scanner Selector EX, then follow the steps below to change the connection status
between it and the computer.
1. Start IJ Scan Utility.
2. Select "Canon XXX series Network" (where "XXX" is the model name) for Product
Name.
3. Click Settings... to use another scanner connected to a network.
4. Click
(General Settings), then click Select in Product Name.
The Scan-from-PC Settings screen of IJ Network Scanner Selector EX appears.
Select the scanner you want to use and click OK.
5. In the Settings (General Settings) dialog box, click OK.
The IJ Scan Utility main screen reappears. You can scan via a network connection.
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Note
• If your scanner or printer does not appear, check the following, click OK to close the screen, then
reopen it and try selecting again.
• MP Drivers is installed
• Network settings of your scanner or printer is completed after installing the MP Drivers
• Network communication between your scanner or printer and computer is enabled
If your scanner or printer still does not appear, refer to "Network Communication Problems" for your
model from Home of the Online Manual.
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Scanning from Computer (Mac OS)
Using IJ Scan Utility
Using Scanner Driver
Scanning Tips
Positioning Originals (Scanning from Computer)
Network Scan Settings
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Scanning Using Smartphone/Tablet
This machine supports the following scan functions.
PIXMA/MAXIFY Cloud Link
PIXMA/MAXIFY Cloud Link is a web service provided by Canon. Save scanned images to data storage
services through integration with various cloud services without using a computer.
Using PIXMA/MAXIFY Cloud Link
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Using PIXMA/MAXIFY Cloud Link
By using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON
iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer:
•
•
•
•
Print images from a photo-sharing service
Print documents from a data management service
Save scanned images to a data management service.
Use Twitter to report the printer status, such as no paper or low ink levels.
In addition, you can use various functions by adding and registering apps that are linked with various cloud
services.
Using PIXMA/MAXIFY Cloud Link from Your Printer
Using PIXMA/MAXIFY Cloud Link from Your Smartphone, Tablet, or Computer
Important
• In certain countries, PIXMA/MAXIFY Cloud Link may not be available or the available apps may be
different.
• Some apps require that you have an account before you use those apps. For such apps, please set up
an account beforehand.
• To find out which models support PIXMA/MAXIFY Cloud Link check the Canon homepage.
• The screen display may change without prior notice.
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Troubleshooting
Frequently Asked Questions
• Cannot Find Machine on Network
• Cannot Find Machine on Wireless LAN
• Printing Does Not Start
•
•
•
•
•
•
•
Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear
An Error Occurs
Print Results Are Unsatisfactory
Message Appears
Cannot Install MP Drivers
Network Key Unknown
Paper Jams
Examples of Problems
Machine Does Not Move
•
•
•
•
•
•
•
•
Power Does Not Come On
Power Shuts Off By Itself
Machine Suddenly Cannot Be Used
Printing Does Not Start
Paper Jams
Scanning Problems (Windows)
Scanning Problems (Mac OS)
Cannot Print/Scan from Smartphone/Tablet
Cannot Set Correctly
•
•
•
•
•
•
•
•
•
•
•
•
•
Cannot Find Machine on Check Printer Settings Screen
Message Appears on Computer During Setup
Cannot Find Machine on Wireless LAN
USB Connection Problems
Cannot Communicate with Machine via USB
Network Key Unknown
Machine Cannot Be Used After Replacing Wireless Router or Changing Its Settings
Administrator Password Set for Machine Unknown
Checking Network Information
Restoring to Factory Defaults
Cannot Install MP Drivers
Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear (Windows)
Updating MP Drivers in Network Environment (Windows)
Print/Scan Results Are Unsatisfactory
• Printing Does Not Start
• Printing Is Slow
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•
•
•
•
•
Copying/Printing Stops
Print Results Are Unsatisfactory
No Ink Comes Out
Paper Jams
Paper Does Not Feed Properly/"No Paper" Error
• Scan Results Are Unsatisfactory (Windows)
• Scan Results Are Unsatisfactory (Mac OS)
Error or Message Appears
•
•
•
•
•
•
•
An Error Occurs
Message Appears
List of Support Code for Error
IJ Scan Utility Error Messages (Windows)
IJ Scan Utility Error Messages (Mac OS)
ScanGear (Scanner Driver) Error Messages
Scanner Driver Error Messages
Operation Problems
Network Communication Problems
Printing Problems
Problems while Printing/Scanning from Smartphone/Tablet
Scanning Problems (Windows)
Scanning Problems (Mac OS)
Mechanical Problems
Installation and Download Problems
Errors and Messages
If You Cannot Solve a Problem
Repairing Your Machine
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Network Communication Problems
Cannot Find Machine on Network
Network Connection Problems
Other Network Problems
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Cannot Find Machine on Network
While performing machine setup:
Cannot Find Machine on Printers on Network List Screen
Cannot Find Machine on Check Printer Settings Screen
While using machine:
Cannot Find Machine on Wireless LAN
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Cannot Find Machine on Check Printer Settings Screen
If the machine cannot be found on the Check Printer Settings screen during network communications
setup, check the network settings and try again.
Check 1: Cannot Find Machine on Check Printer Settings Screen During Wireless LAN Setup
Important
• If the machine cannot be detected while you are setting up the network communication using a USB
cable, the machine may be in the access point mode. In this case, finish the access point mode and
enable the wireless LAN and try to redetect the machine.
Using Machine with Access Point Mode
Note
• To set up network communications via USB instead, select Set up the network connection via USB
check box on Check Printer Settings screen, and then click Next.
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Check 1: Cannot Find Machine on Check Printer Settings Screen
During Wireless LAN Setup
Can you view any web pages on your computer?
Make sure the computer and network device (router, etc.) are configured and the computer is connected
to the network.
If you cannot view any web pages:
Configure the computer and network device.
For the procedures, refer to the instruction manuals supplied with the computer and network device, or
contact their manufacturers.
If you can view web pages after configuring the computer and network device, click Redetect on the
Check Printer Settings screen to detect the machine.
If the machine is found, follow the instructions on the screen to continue to set up network communication.
If you can view web pages:
Go to check 2.
Check 2: Cannot Find Machine on Check Printer Settings Screen During Wireless LAN Setup
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Check 2: Cannot Find Machine on Check Printer Settings Screen
During Wireless LAN Setup
Disable block in firewall function temporarily.
The firewall of your security software or operation system for computer may limit communication between
the machine and your computer. Check the firewall setting of your security software or operation system
or the message shown on your computer and disable block temporarily.
If firewall interferes with setup:
• If message appears:
If a message appears warning that Canon software is attempting to access the network, set the
security software to allow access.
After allowing the software to access, click Redetect on the Check Printer Settings screen to
redetect the machine.
If the machine is found, follow the instructions on the screen to continue to set up network
communication.
• If no message appears:
Cancel the setup, and then set the security software to allow Canon software to access the network.
◦ For Windows:
The file Setup.exe or Setup64.exe in the win > Driver > DrvSetup folder on the Setup CD-ROM
◦ For Mac OS:
Setup.app, Canon IJ Network Tool.app, canonijnetwork.bundle, CIJScannerRegister.app,
Canon IJ Scan Utility2.app, and CIJSUAgent.app
After setting the security software, redo the network communication setup from the beginning.
After setup is completed, enable firewall.
Note
• For more on firewall settings of your operating system or security software, see instruction manual or
contact its manufacturer.
If firewall settings are not causing problem:
Go to check 3.
Check 3: Cannot Find Machine on Check Printer Settings Screen During Wireless LAN Setup
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Check 3: Cannot Find Machine on Check Printer Settings Screen
During Wireless LAN Setup
Check wireless router settings.
Check wireless router network connection settings, such as IP address filtering, MAC address filtering,
and DHCP function.
Make sure the same radio channel is assigned to the wireless router and the machine.
To check the settings of the wireless router, see the instruction manual supplied with the wireless router or
contact the manufacturer.
After checking the wireless router settings, click Redetect on the Check Printer Settings screen to
redetect the machine.
If the machine is found, follow the instructions on the screen to continue to set up network communication.
If wireless router settings are not causing problem:
Go to check 4.
Check 4: Cannot Find Machine on Check Printer Settings Screen During Wireless LAN Setup
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Check 4: Cannot Find Machine on Check Printer Settings Screen
During Wireless LAN Setup
Check wireless router configuration and make sure the machine is not
placed too far away from the wireless router.
• Checking wireless router location
After checking the wireless router setting, make sure the machine is not placed far away from the
wireless router.
Place the wireless router and machine where there are no obstacles between them. Wireless
communication between different rooms or floors is generally poor. Wireless communication can be
impeded by building materials containing metal or concrete. If the machine cannot communicate with
the computer over a wireless LAN due to a wall, place the machine and the computer in the same
room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth
as a wireless router is nearby, it may cause interference. Place the wireless router as far away from
interference sources as possible.
• Checking wireless router settings
The machine and wireless router should be connected using 2.4 GHz bandwidth. Make sure the
wireless router for the machine's destination is configured to use 2.4 GHz bandwidth.
For more on the wireless router, refer to the instruction manual supplied with the wireless router or
contact its manufacturer.
After taking measures above, click Redetect on the Check Printer Settings screen to redetect the
machine.
If the machine is found, follow the instructions on the screen to continue to set up network communication.
If the machine is not yet found:
If the machine is not yet detected after checking all items, connect the machine to the computer using a
USB cable to set up the network communication.
Select the Set up the network connection via USB check box on the Check Printer Settings screen,
and then click Next.
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Cannot Find Machine on Printers on Network List Screen
The machine could not be detected with the current setup method.
Select the Setting printer could not be found on the list check box and click Next. The screen to show
another setup method is displayed.
Perform setup following the instructions on the screen.
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Cannot Proceed beyond Printer Connection Screen/Connect Cable
Screen
If you cannot proceed beyond the Printer Connection screen or the Connect Cable screen, check the
following.
Check1
Make sure USB cable is securely plugged in to machine and computer.
Connect the machine and the computer using a USB cable as the illustration below. The USB port is located at
the back of the machine.
Check the items below only if you cannot proceed beyond the Printer Connection screen.
Check2
Follow procedure below to connect machine and computer again.
Important
• For Mac OS, make sure the lock icon is on the lower left of the Printers & Scanners screen (Print & Scan
screen in Mac OS X v10.8 or Mac OS X v10.7).
If the
icon (locked) is displayed, click the icon to unlock. (The administrator name and the password
are necessary to unlock.)
1. Turn off machine.
2. Unplug USB cable from machine and computer and connect it again.
3. Turn on machine.
Check3
If you cannot resolve problem, follow procedure below to reinstall MP Drivers.
1. Click Cancel.
2. Click Start Over on Installation Failure screen.
3. Click Exit on Start Setup screen and finish setup.
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4. Turn off machine.
5. Restart computer.
6. Make sure you have no application software running.
7. Redo setup according to instructions on Canon website.
Note
• For Windows, you can use the Setup CD-ROM to redo setup.
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Cannot Find Machine on Wireless LAN
Check1
Make sure machine is turned on.
Check2
Make sure Wi-Fi lamp is lit on machine.
If the Wi-Fi lamp is off, the wireless LAN is disabled. Follow the procedure below to enable the wireless LAN.
1. Press and hold Wi-Fi button and release it when ON lamp flashes.
2. Press Color button, Black button, and then Wi-Fi button in this order.
When the ON lamp changed from flashing to lit and the Wi-Fi lamp lights up, and then the wireless LAN is
enabled.
If machine is temporarily connected to computer via USB cable, make sure
USB cable is connected properly.
Check3
If you set up the wireless LAN connection or change the wireless LAN settings using IJ Network Tool over a USB
connection, connect the machine and the computer using a USB cable as the illustration below. The USB port is
at the back of the machine.
Check4
Make sure machine setup is complete.
If it is not, perform setup.
• For Windows:
Use the Setup CD-ROM or follow the instructions on the Canon website.
• For Mac OS:
Follow the instructions on the Canon website.
Check5
If using IJ Network Tool, look for machine again.
• For Windows:
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Canon IJ Network Tool Screen
• For Mac OS:
Canon IJ Network Tool Screen
If searching for machine over a network, make sure machine is associated with
a port. (Windows)
Check6
If No Driver appears under Name in IJ Network Tool, the machine is not associated with a port. Select
Associate Port in the Settings menu to associate a port with the machine.
When Printer Driver Is Not Associated with Port
Check7
Make sure machine and wireless router network settings match.
Make sure the network settings of the machine (e.g. wireless router name, SSID, network key, etc.) are identical
with those of the wireless router.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
To check the current network settings of the machine, print out the network setting information.
Printing Network Settings
Check8
Make sure computer network settings are correct.
Make sure the computer can communicate with the wireless router over the wireless LAN.
Check9
Make sure machine is not placed too far away from the wireless router.
Place the wireless router and machine where there are no obstacles between them. Wireless communication
between different rooms or floors is generally poor. Wireless communication can be impeded by building
materials containing metal or concrete. If the machine cannot communicate with the computer over a wireless
LAN due to a wall, place the machine and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a
wireless router is nearby, it may cause interference. Place the wireless router as far away from interference
sources as possible.
Make sure wireless signal is strong. Monitor signal status and move machine
and wireless router as necessary.
Check10
• For Windows:
Monitoring Wireless Network Status
• For Mac OS:
Monitoring Wireless Network Status
Make sure Enable bidirectional support is selected in Ports sheet of
properties dialog box of printer driver. (Windows)
Check11
Check12
Make sure security software's firewall is off.
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If your security software's firewall is on, a message may appear warning you that Canon software is attempting
to access the network. If this warning message appears, set security software to always allow access.
If you are using any programs that switch between network environments, check their settings. Some programs
use a firewall by default.
Check13
If using a router, connect machine and computer to LAN side (same network
segment).
Check14
If machine is connected to an AirPort Base Station via LAN, use alphanumeric
characters for network name (SSID). (Mac OS)
Check15
Check machine's TCP/IP setting and disable IPv6.
To check the current TCP/IP setting, print out the network setting information using the operation panel.
Printing Network Settings
If "TCP/IPv6" is set to "Enable", both IPv4 and IPv6 are enabled.
Press and hold Stop button and release it when Alarm lamp flashes 26 times.
IPv6 is disabled and only IPv4 is enabled.
If the problem is not resolved, redo setup.
• For Windows:
Use the Setup CD-ROM or follow the instructions on the Canon website.
• For Mac OS:
Follow the instructions on the Canon website.
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Network Connection Problems
Machine Suddenly Cannot Be Used
Network Key Unknown
Administrator Password Set for Machine Unknown
Machine Cannot Be Used After Replacing Wireless Router or Changing Its
Settings
Printing Is Slow
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Machine Suddenly Cannot Be Used
Cannot Communicate with Machine Following Network Settings Change (Windows)
Cannot Communicate with Machine via Wireless LAN
Cannot Communicate with Machine Using Access Point Mode
Cannot Print or Scan from Network Computer
Cannot Communicate with Machine Following Network Settings
Change (Windows)
It may take a while for the computer to obtain an IP address, or you may need to restart your computer.
Make sure the computer has obtained a valid IP address, and try again to find the machine.
Cannot Communicate with Machine via Wireless LAN
Check1
Make sure machine is turned on.
Check2
Make sure machine and wireless router network settings match.
Make sure the network settings of the machine (e.g. wireless router name, SSID, network key, etc.) are
identical with those of the wireless router.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
To check the current network settings of the machine, print out the network setting information.
Printing Network Settings
If the machine network settings do not match with those of the wireless router, change the network settings of
the machine to match with those of the wireless router using IJ Network Tool.
Check3
Make sure machine is not placed too far away from the wireless router.
Place the wireless router and machine where there are no obstacles between them. Wireless communication
between different rooms or floors is generally poor. Wireless communication can be impeded by building
materials containing metal or concrete. If the machine cannot communicate with the computer over a wireless
LAN due to a wall, place the machine and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a
wireless router is nearby, it may cause interference. Place the wireless router as far away from interference
sources as possible.
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Make sure wireless signal is strong. Monitor signal status and move machine
and wireless router as necessary.
Check4
• For Windows:
Monitoring Wireless Network Status
• For Mac OS:
Monitoring Wireless Network Status
Check5
Make sure you are using a valid channel.
Usable wireless channels may be limited depending on wireless network device used by your computer. See
the instruction manual provided with your computer or wireless network device to check usable wireless
channels.
Check6
Make sure computer network settings are correct.
For more on connecting and setting up a network device, see the device instruction manual or contact its
manufacturer.
Check7
Make sure channel set on wireless router is a usable channel as confirmed in
Check 5.
If it is not, change the channel set on the wireless router.
Check8
Make sure security software's firewall is off.
If your security software's firewall is on, a message may appear warning you that Canon software is attempting
to access the network. If this warning message appears, set security software to always allow access.
If you are using any programs that switch between network environments, check their settings. Some
programs use a firewall by default.
Check9
If using a router, connect machine and computer to LAN side (same network
segment).
If machine is connected to an AirPort Base Station via LAN, use
alphanumeric characters for network name (SSID). (Mac OS)
Check10
If the problem is not resolved, redo setup.
• For Windows:
Use the Setup CD-ROM or follow the instructions on the Canon website.
• For Mac OS:
Follow the instructions on the Canon website.
• Positioning:
Make sure there are no obstacles between the wireless router and the machine.
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Note
• To connect machine to Windows XP computer using cableless setup, follow these steps:
Follow the procedure below to set up the machine and computer.
1. Set machine to Access Point Mode.
2. Right-click Wireless Network Connections icon on notification area of desktop, and then click
View Available Wireless Networks.
3. Select network name on screen that appears, and then click Connect.
Select "XXXXXX-GXXXXseries" ("XX" represents alphanumeric characters) as network name.
4. Enter network key on screen that appears, and then click Connect.
By default, the serial number of the machine is used as the network key. Check the serial
number on the back of the machine.
5. Use Setup CD-ROM or follow instructions on Canon website.
Cannot Communicate with Machine Using Access Point Mode
Check1
Make sure machine is turned on.
Check2
Is the access point mode disabled?
Enable the access point mode following the procedure below.
1. Press and hold Wi-Fi button and release it when ON lamp flashes.
2. Press Black button, Color button, and then Wi-Fi button in this order.
The ON lamp changed from flashing to lit and the access point mode is enabled.
Make sure machine is selected as connection for wireless communication
device (e.g. computer, smartphone, or tablet).
Check3
Select the access point name (SSID) specified for the machine as the connection destination for
communication devices.
Check4
Have you entered the proper password specified for the access point mode?
If the security setting of the access point mode is enabled, you need to enter the password to connect your
communication device to the machine.
Make sure machine is not placed too far away from the wireless
communication device.
Check5
Place the wireless communication device and machine where there are no obstacles between them. Wireless
communication between different rooms or floors is generally poor. Wireless communication can be impeded
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by building materials containing metal or concrete. If the machine cannot communicate with the computer over
a wireless LAN due to a wall, place the machine and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a
wireless router is nearby, it may cause interference. Place the wireless communication device as far away
from interference sources as possible.
Check6
Make sure 5 devices are already connected.
Access Point Mode does not allow more than 5 devices to be connected.
Cannot Print or Scan from Network Computer
Check1
Make sure computer network settings are correct.
For more on computer setup, see your computer instruction manual or contact its manufacturer.
Check2
If MP Drivers are not installed, install them.
• For Windows:
Install the MP Drivers using the Setup CD-ROM or install them from the Canon website.
• For Mac OS:
Install the MP Drivers from the Canon website.
Check3
Make sure wireless router does not restrict which computers can access it.
For more on connecting to and setting up your wireless router, see the wireless router instruction manual or
contact its manufacturer.
Note
• To check the MAC address or IP address of your computer, see Checking Computer IP Address or MAC
Address.
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Network Key Unknown
WPA/WPA2 or WEP Key Set for Access Point Unknown, Cannot Connect
Setting an Encryption Key
WPA/WPA2 or WEP Key Set for Access Point Unknown, Cannot
Connect
For details on setting up a wireless router, see the instruction manual provided with the wireless router or
contact its manufacturer. Make sure your computer can communicate with the wireless router.
Set up the machine to match the wireless router settings using IJ Network Tool.
Setting an Encryption Key
For details on setting up a wireless router, see the instruction manual provided with the wireless router or
contact its manufacturer. Make sure your computer can communicate with the wireless router.
Set up the machine to match the wireless router settings using IJ Network Tool.
• Using WPA/WPA2
The authentication method, passphrase, and dynamic encryption type must be the same for the
wireless router, the machine, and your computer.
Enter the passphrase configured on the wireless router (a sequence of between 8 and 63
alphanumeric characters, or a 64-character hexadecimal number).
Either TKIP (basic encryption) or AES (secure encryption) is selected automatically as the dynamic
encryption method.
◦ For Windows:
For details, see Changing WPA/WPA2 Detailed Settings.
◦ For Mac OS:
For details, see Changing WPA/WPA2 Detailed Settings.
Note
• This machine supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2Personal).
• Using WEP
The key length, key format, key to use (one of 1 to 4), and authentication method must be the same
for the wireless router, the machine, and your computer.
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To communicate with a wireless router that uses automatically generated WEP keys, you must set the
machine to use the key generated by the wireless router, entering it in hexadecimal format.
◦ For Windows:
Normally, select Auto for the authentication method. Otherwise, select Open System or Shared
Key depending on the wireless router's settings.
When the WEP Details screen appears after you click Set on the Search screen, follow the onscreen instructions and set key length, key format, key number, and authentication method to
enter a WEP key.
For details, see Changing WEP Detailed Settings.
◦ For Mac OS:
Normally, select Auto for the authentication method. Otherwise, select Open System or Shared
Key depending on the wireless router's settings.
When the WEP Details screen appears after you click Set on the Wireless Routers screen,
follow the on-screen instructions and set key length, key format, key number, and authentication
method to enter a WEP key.
For details, see Changing WEP Detailed Settings.
Note
• If the machine is connected to an AirPort Base Station via LAN:
If the machine is connected to an AirPort Base Station via a LAN, check the settings in
Wireless Security of AirPort Utility.
• Select 64 bit if WEP 40 bit is selected for key length in AirPort Base Station.
• Select 1 for Key ID. Otherwise, computer will not be able to communicate with machine
via the wireless router.
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Administrator Password Set for Machine Unknown
Initialize the machine settings.
Initializing Machine Settings
After initializing the machine settings, redo setup.
• For Windows:
Use the Setup CD-ROM or follow the instructions on the Canon website.
• For Mac OS:
Follow the instructions on the Canon website.
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Machine Cannot Be Used After Replacing Wireless Router or
Changing Its Settings
When you replace a wireless router, redo the network setup for the machine.
• For Windows:
Use the Setup CD-ROM or follow the instructions on the Canon website.
• For Mac OS:
Follow the instructions on the Canon website.
If this does not solve the problem, see below.
Cannot Communicate with Machine After Enabling MAC/IP Address Filtering or Encryption Key on
Wireless Router
With Encryption On, Cannot Communicate with Machine After Changing Encryption Type at Wireless
Router
Cannot Communicate with Machine After Enabling MAC/IP Address
Filtering or Encryption Key on Wireless Router
Check1
Check wireless router setting.
To check the wireless router setting, see the instruction manual provided with the wireless router or contact its
manufacturer. Make sure the computer and the wireless router can communicate with each other under this
setting.
If filtering MAC addresses or IP addresses at wireless router, check that MAC
addresses or IP addresses for computer, network device, and machine are registered.
Check2
If using WPA/WPA2 or WEP key, make sure encryption key for computer,
network device, and machine matches key set for wireless router.
Check3
Not only the WEP key itself, but also the key length, key format, the key ID to use, and the authentication
method must be the same for the machine, the wireless router, and the computer.
Normally, select Auto for the authentication method. To set it manually, select Open System or Shared Key
depending on the wireless router's settings.
For details, see Setting an Encryption Key.
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With Encryption On, Cannot Communicate with Machine After
Changing Encryption Type at Wireless Router
If you change the encryption type for the machine and it subsequently cannot communicate with the
computer, make sure the encryption type for the computer and the wireless router matches the type set
for the machine.
Cannot Communicate with Machine After Enabling MAC/IP Address Filtering or Encryption Key on
Wireless Router
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Printing Is Slow
Check1
Machine may be printing or scanning a large job from another computer.
Check2
Make sure machine is not placed too far away from the wireless router.
Place the wireless router and machine where there are no obstacles between them. Wireless communication
between different rooms or floors is generally poor. Wireless communication can be impeded by building
materials containing metal or concrete. If the machine cannot communicate with the computer over a wireless
LAN due to a wall, place the machine and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a
wireless router is nearby, it may cause interference. Place the wireless router as far away from interference
sources as possible.
Make sure wireless signal is strong. Monitor signal status and move machine
and wireless router as necessary.
Check3
• For Windows:
Monitoring Wireless Network Status
• For Mac OS:
Monitoring Wireless Network Status
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Other Network Problems
Message Appears on Computer During Setup
Packets Are Sent Constantly (Windows)
Checking Network Information
Restoring to Factory Defaults
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Message Appears on Computer During Setup
Enter Password Screen Appears During Setup
Encryption Settings Screen Appears When Access Point Selected from Search Screen
"You are connecting the machine to the non encrypted wireless network" Appears
Enter Password Screen Appears During Setup
The following screen appears if the machine is set up for use with a network and an administrator
password has been set.
• For Windows:
• For Mac OS:
Enter the administrator password set for the machine.
Note
• An administrator password is already set for the machine at the time of purchase.
For details:
Administrator Password
For improved security, we recommend that you change the administrator password.
• For Windows:
Changing Settings in Admin Password Sheet
• For Mac OS:
Changing Settings in Admin Password Sheet
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Encryption Settings Screen Appears When Access Point Selected
from Search Screen
This screen appears automatically if the selected wireless router is encrypted. Set the same encryption
settings as those set for the wireless router.
• For Windows:
For more on encryption settings, see Changing Settings in Wireless LAN Sheet.
• For Mac OS:
For more on encryption settings, see Changing Settings in Wireless LAN Sheet.
"You are connecting the machine to the non encrypted wireless
network" Appears
Security is not configured on the wireless router. The machine can still be used, so continue the setup
procedure and complete it.
Important
• If you connect to a network that is not protected with security measures, there is a risk of disclosing
data such as your personal information to a third party.
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Packets Are Sent Constantly (Windows)
When IJ Network Scanner Selector EX is enabled, it periodically transmits packets to check communication
with the machine over the network. If you are using your computer in a network environment other than the
one used to set up the machine, disable IJ Network Scanner Selector EX.
To disable IJ Network Scanner Selector EX, right-click the
and select Disable Canon IJ Network Scanner Selector EX.
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icon on the notification area on the desktop
Checking Network Information
Checking Machine IP Address or MAC Address
Checking Computer IP Address or MAC Address
Checking Communication Between the Computer, the Printer, and the Wireless Router
Checking Network Settings Information
Checking Machine IP Address or MAC Address
To check the machine's IP Address or MAC address, print out the network setting information using the
operation panel.
Printing Network Settings
You can check the network setting information on the computer screen.
• For Windows:
Canon IJ Network Tool Screen
• For Mac OS:
Canon IJ Network Tool Menus
Checking Computer IP Address or MAC Address
To check the IP Address or MAC address of your computer, follow the instructions below.
• For Windows:
1. Select Command Prompt as shown below.
◦ In Windows 10, right-click Start button and select Command Prompt.
◦ In Windows 8.1 or Windows 8, select Command Prompt from the Start screen. If Command
Prompt is not displayed on the Start screen, select the Search charm and search for
"Command Prompt".
◦ In Windows 7, Windows Vista, or Windows XP, click Start > All Programs > Accessories >
Command Prompt.
2. Enter "ipconfig/all" and press Enter.
The IP address and MAC address of your computer appear. If your computer is not connected to
a network, the IP address does not appear.
• For Mac OS:
1. Select System Preferences from Apple menu, and then click Network.
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2. Make sure network interface used by computer is selected, and then click Advanced.
Make sure Wi-Fi is selected as network interface.
3. Check the IP address or MAC address.
Click TCP/IP to check the IP address.
Click Hardware to check the MAC address.
Checking Communication Between the Computer, the Printer, and the
Wireless Router
Perform a ping test to check if communication is taking place.
• For Windows:
1. Select Command Prompt as shown below.
◦ In Windows 10, right-click Start button and select Command Prompt.
◦ In Windows 8.1 or Windows 8, select Command Prompt from the Start screen. If Command
Prompt is not displayed on the Start screen, select the Search charm and search for
"Command Prompt".
◦ In Windows 7, Windows Vista, or Windows XP, click Start > All Programs > Accessories >
Command Prompt.
2. Type ping command and press Enter.
The ping command is as follows: ping XXX.XXX.XXX.XXX
"XXX.XXX.XXX.XXX" is the IP address of the target device.
If communication is taking place, a message like the one shown below appears.
Reply from XXX.XXX.XXX.XXX: bytes=32 time=10ms TTL=255
If Request timed out appears, communication is not taking place.
• For Mac OS:
1. Start Network Utility as shown below.
◦ In Mac OS X v10.11, Mac OS X v10.10, or Mac OS X v10.9, select Computer from Go menu
of Finder, double-click Macintosh HD > System > Library > CoreServices > Applications
> Network Utility.
◦ In Mac OS X v10.8 or Mac OS X v10.7, open Utilities folder in Applications folder and
double-click Network Utility.
2. Click Ping.
3. Make sure Send only XX pings (XX are numbers) is selected.
4. Enter IP address of target machine or target wireless router in Enter the network address to
ping.
5. Click Ping.
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"XXX.XXX.XXX.XXX" is the IP address of the target device.
A message such as the following appears.
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=0 ttl=64 time=3.394 ms
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=1 ttl=64 time=1.786 ms
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=2 ttl=64 time=1.739 ms
--- XXX.XXX.XXX.XXX ping statistics --3 packets transmitted, 3 packets received, 0% packet loss
If packet loss is 100%, communication is not taking place. Otherwise, computer is communicating
with target device.
Checking Network Settings Information
To check the machine's network settings information, print out the network settings information using the
operation panel.
Printing Network Settings
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Restoring to Factory Defaults
Important
• For Windows:
Initialization erases all network settings on the machine, making printing or scanning operation from a
computer over a network impossible. To use the machine over a network again after restoring it to the
factory defaults, use the Setup CD-ROM or follow the instructions on the Canon website to redo setup.
• For Mac OS:
Initialization erases all network settings on the machine, making printing or scanning operation from a
computer over a network impossible. To use the machine over a network again after restoring it to the
factory defaults, follow the instructions on the Canon website to redo setup.
Press and hold Stop button and release it when Alarm lamp flashes 23 times.
The network settings are initialized.
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Problems while Printing/Scanning from Smartphone/Tablet
Cannot Print/Scan from Smartphone/Tablet
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Cannot Print/Scan from Smartphone/Tablet
If you cannot print/scan from your smartphone/tablet, it is possible that your smartphone/tablet cannot
communicate with the machine.
Check the cause of your problem according to the connection method.
Cannot Communicate with Machine over Wireless LAN
Cannot Communicate with Machine while It Is in Access Point Mode
Note
• For problems on printing with other connection methods or more on performing settings of each
connection method:
Using PIXMA/MAXIFY Cloud Link
Printing with Google Cloud Print
Cannot Communicate with Machine over Wireless LAN
If your smartphone/tablet cannot communicate with the machine, check the following.
Check1
Make sure machine is turned on.
Check2
Is Wi-Fi lamp of machine lit?
If the Wi-Fi lamp is off, the wireless LAN is disabled. Follow the procedure below to enable the wireless LAN.
1. Press and hold Wi-Fi button, and then release button when ON lamp flashes.
2. Press Color button, Black button, and then Wi-Fi button in this order.
When the ON lamp changed from flashing to lit and the Wi-Fi lamp lights up, the wireless LAN is
enabled.
Check3
Are network settings of machine identical with those of wireless router?
Make sure the network settings of the machine (e.g. wireless router name, SSID, network key, etc.) are
identical with those of the wireless router.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
To check the current network settings of the machine, print out the network setting information.
Printing Network Settings
If the network settings of the machine are not identical with those of the wireless router, change the network
settings of the machine to match with those of the wireless router using IJ Network Tool.
Check4
Are network settings of your smartphone/tablet identical with those of wireless
router?
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Make sure the network settings of your smartphone/tablet (e.g. wireless router name, SSID, network key, etc.)
are identical with those of the wireless router.
To check the settings of your smartphone/tablet, refer to the instruction manual provided with it.
If the network settings of your smartphone/tablet are not identical with those of the wireless router, change the
network settings of it to match with those of the wireless router.
Check5
Make sure machine is not too far away from wireless router.
The wireless router is located indoors within the effective range for wireless communication. Locate the
machine within 164 ft. / 50 m from the wireless router.
Check6
Check for obstructions.
Wireless communication between different rooms or floors is generally poor. Move the machine and wireless
router as necessary.
Check7
Make sure there is no source of radio wave interference nearby.
If a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router
is nearby, it may cause interference. Place the wireless router as far away from the interference source as
possible.
Cannot Communicate with Machine while It Is in Access Point Mode
If your smartphone/tablet cannot communicate with the machine in the access point mode, check the
following.
Check1
Make sure machine is turned on.
Check2
Enable access point mode.
Enable the access point mode following the procedure below.
1. Press and hold Wi-Fi button, and then release button when ON lamp flashes.
2. Press Black button, Color button, and then Wi-Fi button in this order.
The ON lamp changed from flashing to lit and the access point mode is enabled.
Check3
Check settings of your smartphone/tablet.
Make sure your smartphone/tablet can use the wireless LAN.
For more on performing setting of the wireless LAN, refer to the instruction manual provided with your
smartphone/tablet.
Check4
Have you selected machine as destination of your smartphone/tablet?
Select the access point name (SSID) of the machine with your smartphone/tablet.
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Check5
Have you entered proper password specified for access point mode?
If the security setting of the access point mode is enabled, you need to enter the password to connect your
smartphone/tablet to the machine.
Check6
Make sure machine is not too far away.
Locate your smartphone/tablet close enough to communicate with the machine.
Check7
Check for obstructions.
Wireless communication between different rooms or floors is generally poor. Move the machine as necessary.
Check8
Make sure there is no source of radio wave interference nearby.
If a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router
is nearby, it may cause interference. Place the machine as far away from the interference source as possible.
Check9
Make sure 5 devices are already connected.
Access point mode does not allow more than 5 devices to be connected.
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Printing Problems
Printing Does Not Start
Paper Jams
Print Results Are Unsatisfactory
No Ink Comes Out
Paper Does Not Feed Properly/"No Paper" Error
Copying/Printing Stops
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Printing Does Not Start
Make sure machine is securely plugged in and press ON button to turn it on.
Check1
The ON lamp flashes while the machine is initializing. Wait until the ON lamp stops flashing and remains lit.
Note
• If you are printing large data such as photos or other graphics, printing may take longer to start. The ON
lamp flashes while the computer is processing data and sending it to the machine. Wait until printing starts.
Check2
Make sure machine is properly connected to computer.
If you are using a USB cable, make sure it is securely connected to both the machine and the computer. When
the USB cable is securely plugged in, check the following:
• If you are using a relay device such as a USB hub, disconnect it, connect the machine directly to the
computer, and retry the printing. If printing starts normally, there is a problem with the relay device. Contact
the vendor of the relay device.
• There could also be a problem with the USB cable. Replace the USB cable and retry the printing.
If you use the machine over a LAN, make sure the machine is correctly set up for network use.
Check3
Is access point mode enabled?
To print using a mode other than the access point mode, disable access point mode first.
Using Machine with Access Point Mode
Check4
If printing from a computer, delete unnecessary print jobs.
• For Windows:
Deleting the Undesired Print Job
• For Mac OS:
Deleting the Undesired Print Job
Check5
Is your machine's printer driver is selected when printing?
The machine will not print properly if you are using a printer driver for a different printer.
• For Windows:
Make sure "Canon XXX series Printer" (where "XXX" is your machine's name) is selected in the Print dialog
box.
Note
• To make the machine the one selected by default, select Set as Default Printer.
708
• For Mac OS:
Make sure your machine's name is selected in Printer in the Print dialog.
Note
• To make the machine the one selected by default, select the machine for Default printer.
Check6
Set correct printer port. (Windows)
Make sure the correct printer port is set.
1. Log in using an account with administrator privileges.
2. Make the following settings.
• In Windows 10, right-click Start button and select Control Panel > View devices and printers.
• In Windows 8.1 or Windows 8, select Control Panel from Settings charm on Desktop > Hardware
and Sound > Devices and Printers.
• In Windows 7, select Devices and Printers from Start menu.
• In Windows Vista, select Start menu > Control Panel > Hardware and Sound > Printers.
• In Windows XP, select Start menu > Control Panel > Printers and Other Hardware > Printers and
Faxes.
3. Open printer driver properties.
• In Windows 10, Windows 8.1, Windows 8, or Windows 7, right-click "Canon XXX series Printer" icon
(where "XXX" is your machine's name), and then select Printer properties.
• In Windows Vista or Windows XP, right-click "Canon XXX series Printer" icon (where "XXX" is your
machine's name), and then select Properties.
4. Click Ports tab to check port settings.
Make sure a port named "USBnnn" (where "n" is a number) with "Canon XXX series Printer" appearing in
Printer column is selected for Print to the following port(s).
Note
• When the machine is used over LAN, the port name of the machine is displayed as
"CNBJNP_xxxxxxxxxx". "xxxxxxxxxx" is the character string generated from the MAC address or a
character string specified by the user when setting up the machine.
• If setting is incorrect:
Reinstall the MP Drivers from the Setup CD-ROM or the Canon website.
• If printing does not start even though the machine is connected to the computer using a USB cable and
the port named "USBnnn" is selected:
In Windows 10, click Start button and select All apps, Canon Utilities, Canon My Printer, Canon My
Printer, and then select Diagnose and Repair Printer. Follow the on-screen instructions to set the
correct printer port, and then select your machine's name.
In Windows 8.1 or Windows 8, select My Printer on Start screen to start My Printer. If My Printer is
not displayed on Start screen, select Search charm, and then search for "My Printer".
Set the correct printer port on Diagnose and Repair Printer. Follow the on-screen instructions to set
the correct printer port, and then select your machine's name.
709
In Windows 7, Windows Vista, or Windows XP, click Start and select All programs, Canon Utilities,
Canon My Printer, Canon My Printer, and then select Diagnose and Repair Printer. Follow the onscreen instructions to set the correct printer port, and then select your machine's name.
If the problem is not resolved, reinstall the MP Drivers from the Setup CD-ROM or the Canon website.
• If printing does not start even though the port named "CNBJNP_xxxxxxxxxx" is selected when the
machine is used over LAN:
Launch IJ Network Tool, select "CNBJNP_xxxxxxxxxx" as you checked in step 4, and then associate
the port with the printer using Associate Port in Settings menu.
If the problem is not resolved, reinstall the MP Drivers from the Setup CD-ROM or the Canon website.
Check7
Is print data extremely large? (Windows)
Click Print Options on Page Setup sheet of the printer driver. Then set Prevention of Print Data Loss to On in
the dialog that appears.
* This may reduce print quality.
Check8
If printing from your computer, restart computer.
710
Paper Jams
When paper is jammed, the Alarm lamp flashes and a troubleshooting message is displayed on the
computer screen automatically. Take the appropriate action described in the message.
• For Windows:
• For Mac OS:
* The screen differs depending on the OS you are using.
To remove the jammed paper, see List of Support Code for Error (Paper Jams).
Note
• You can also search for details on resolving the errors indicated by the support code shown.
Search
711
Print Results Are Unsatisfactory
If the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check the
paper and print quality settings first.
Check1
Do page size and media type settings match size and type of loaded paper?
If these settings do not match, it is not possible to obtain the proper result.
If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the
printout color.
Also, if you print with an incorrect paper type setting, the printed surface may be scratched.
In borderless printing, uneven coloring may occur depending on the combination of the paper type setting and
the loaded paper.
The method for checking the paper and print quality settings differs depending on what you are using your
machine for.
Check the page size and media type settings using the printer driver.
• For Windows:
Printing with Easy Setup
• For Mac OS:
Printing with Easy Setup
Check2
Make sure appropriate print quality is selected using printer driver.
Select a print quality suited to the paper and to what you are printing. If you notice blurs or uneven colors,
increase the print quality setting and retry the printing.
You can check the print quality setting using the printer driver.
• For Windows:
Changing the Print Quality and Correcting Image Data
• For Mac OS:
Changing the Print Quality and Correcting Image Data
Check3
If problem is not resolved, check other causes.
See also the sections below:
Cannot Complete Printing
Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear
Colors Are Unclear
Lines Are Misaligned
712
Lines Incomplete or Missing (Windows)
Images Incomplete or Missing (Windows)
Ink Blots / Paper Curl
Paper Is Smudged / Printed Surface Is Scratched
Back of Paper Is Smudged
Vertical Line Next to Image
Uneven or Streaked Colors
713
Cannot Complete Printing
Check1
Select setting not to compress printing data. (Windows)
If you select the setting not to compress the printing data with an application software you are using, the printing
result may be improved.
Click Print Options on Page Setup sheet of the printer driver. Select Do not allow application software to
compress print data check box and click OK.
* Clear the check box once printing is complete.
Check2
Is print data extremely large? (Windows)
Click Print Options on Page Setup sheet of the printer driver. Then set Prevention of Print Data Loss to On in
the dialog that appears.
* This may reduce print quality.
Check3
Your hard disk may not have sufficient free space to store job.
Delete unnecessary files to free up disk space.
714
Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks
Appear
Paper Is Blank
Printing Is Blurry
Colors Are Wrong
715
White Streaks Appear
Check1
Check paper and print quality settings.
Print Results Are Unsatisfactory
Print nozzle check pattern and perform any necessary maintenance operations
such as print head cleaning.
Check2
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.
For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing
Is Faint or Uneven.
• If nozzle check pattern is not printed correctly:
After performing the print head cleaning, print the nozzle check pattern and examine the pattern.
• If problem is not resolved after performing print head cleaning twice:
Perform print head deep cleaning.
• If problem is not resolved after performing print head deep cleaning:
Perform system cleaning.
◦ From computer:
■ For Windows:
Cleaning the Print Heads
■ For Mac OS:
Cleaning the Print Heads
◦ From operation panel:
To perform system cleaning, press and hold the Stop button until the Alarm lamp flashes 5 times, and
then release the button.
Important
• Before performing system cleaning, check the remaining ink level of all colors. If the remaining ink
level is below the single dot (a), refill the ink tank of corresponding color. Performing system
cleaning when the remaining ink level is not enough may damage the machine.
716
If the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon service
center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
Check3
When an ink tank runs out of ink, refill the ink tank.
If the remaining ink level is below the lower limit line (A), refill the ink tank with the corresponding color of ink.
After refilling the ink tank, perform system cleaning.
• From computer:
◦ For Windows:
Cleaning the Print Heads
◦ For Mac OS:
Cleaning the Print Heads
• From operation panel:
To perform system cleaning, press and hold the Stop button until the Alarm lamp flashes 5 times, and then
release the button.
Important
• Before performing system cleaning, check the remaining ink level of all colors. If the remaining ink level
is below the single dot (a), refill the ink tank of corresponding color. Performing system cleaning when
the remaining ink level is not enough may damage the machine.
717
When using paper with one printable surface, make sure paper is loaded with
printable side facing up.
Check4
Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality.
Load paper with the printable side facing up.
Refer to the instruction manual supplied with the paper for detailed information on the printable side.
• When copying, see also the sections below:
Check5
Is platen glass dirty?
Clean the platen glass.
Cleaning the Platen Glass and Document Cover
Check6
Make sure original is properly loaded on platen glass.
Loading Originals
Check7
Is original loaded with side to be copied facing down on platen glass?
Check8
Did you copy a printout done by this machine?
If you use a printout done by this machine as the original, print quality may be reduced depending on the
condition of the original.
Reprint from the computer if you can reprint from it.
718
Colors Are Unclear
Check1
Is nozzle check pattern printed properly?
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.
For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing
Is Faint or Uneven.
• If nozzle check pattern is not printed correctly:
After performing the print head cleaning, print the nozzle check pattern and examine the pattern.
• If problem is not resolved after performing print head cleaning twice:
Perform print head deep cleaning.
• If problem is not resolved after performing print head deep cleaning:
Perform system cleaning.
◦ From computer:
■ For Windows:
Cleaning the Print Heads
■ For Mac OS:
Cleaning the Print Heads
◦ From operation panel:
To perform system cleaning, press and hold the Stop button until the Alarm lamp flashes 5 times, and
then release the button.
Important
• Before performing system cleaning, check the remaining ink level of all colors. If the remaining ink
level is below the single dot (a), refill the ink tank of corresponding color. Performing system
cleaning when the remaining ink level is not enough may damage the machine.
If the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon service
center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
719
• When transporting the machine for repairing it, see Repairing Your Machine.
When an ink tank runs out of ink, refill the ink tank.
Check2
If the remaining ink level is below the lower limit line (A), refill the ink tank with the corresponding color of ink.
After refilling the ink tank, perform system cleaning.
• From computer:
◦ For Windows:
Cleaning the Print Heads
◦ For Mac OS:
Cleaning the Print Heads
• From operation panel:
To perform system cleaning, press and hold the Stop button until the Alarm lamp flashes 5 times, and then
release the button.
Important
• Before performing system cleaning, check the remaining ink level of all colors. If the remaining ink level
is below the single dot (a), refill the ink tank of corresponding color. Performing system cleaning when
the remaining ink level is not enough may damage the machine.
Note
• Printed colors may not match screen colors due to basic differences in the methods used to produce
colors. Color control settings and environmental differences can also affect how colors appear on the
screen. Therefore, colors of printing results may be different from those on the screen.
720
Lines Are Misaligned
Check paper and print quality settings.
Check1
Print Results Are Unsatisfactory
Perform print head alignment.
Check2
If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position.
Aligning the Print Head
Note
• If the problem is not resolved after performing the print head alignment, perform print head alignment
manually from your computer.
• For Windows:
Aligning the Print Head Position
• For Mac OS:
Aligning the Print Head Position
Check3
Increase print quality and try printing again.
Increasing the print quality using the printer driver may improve the print result.
721
Lines Incomplete or Missing (Windows)
Check1
Are you using Page Layout Printing or Binding Margin function?
When the Page Layout Printing or Binding margin function is in use, thin lines may not be printed. Try thickening
the lines in the document.
Check2
Is print data extremely large?
Click Print Options on Page Setup sheet of the printer driver. Then set Prevention of Print Data Loss to On in
the dialog that appears.
* This may reduce print quality.
722
Images Incomplete or Missing (Windows)
Check1
Select setting not to compress printing data.
If you select the setting not to compress the printing data with an application software you are using, the printing
result may be improved.
Click Print Options on Page Setup sheet of the printer driver. Select Do not allow application software to
compress print data check box and click OK.
* Clear the check box once printing is complete.
Check2
Is print data extremely large?
Click Print Options on Page Setup sheet of the printer driver. Then set Prevention of Print Data Loss to On in
the dialog that appears.
* This may reduce print quality.
723
Ink Blots / Paper Curl
Ink Blots
Paper Curl
Check1
Check paper and print quality settings.
Print Results Are Unsatisfactory
Check2
If intensity is set high, reduce intensity setting and try printing again.
If you are printing with a high intensity setting on plain paper, the paper may absorb too much ink and become
wavy, causing paper abrasion.
Check the intensity setting in the printer driver.
• For Windows:
Adjusting Intensity
• For Mac OS:
Adjusting Intensity
Check3
Use Photo Paper to print photos.
To print data with high color saturation such as photographs or images with dark colors, we recommend that you
use Photo Paper Plus Glossy II or other Canon specialty paper.
Media Types You Can Use
724
Paper Is Smudged / Printed Surface Is Scratched
Paper Is Smudged
Smudged Edges
Smudged Surface
Printed Surface Is Scratched
Check1
Check paper and print quality settings.
Print Results Are Unsatisfactory
Check2
Check paper type.
• Make sure you are using the right paper for what you are printing.
Media Types You Can Use
• For borderless printing, use a paper suitable for borderless printing.
If the paper you are using is not suitable for borderless printing, the print quality may be reduced at the top
and bottom edges of the paper.
Printing Area
Check3
Correct curl before loading paper.
When using Photo Paper Plus Semi-gloss, even if the sheet is curled, load one sheet at a time as it is. Rolling
this paper in the opposite direction to flatten it may crack the paper surface and reduce the print quality.
We recommend putting unused paper back into the package and storing it flat.
• Plain Paper
Turn the paper over and reload it to print on the other side.
725
Leaving the paper loaded on the rear tray for a long time may cause the paper to curl. In this case, load the
paper with the other side facing up. It may resolve the problem.
• Other Paper
If the paper corners curl more than 0.1 inch / 3 mm (A) in height, the paper may smudge or may not feed
properly. Follow the instructions below to correct the paper curl.
1. Roll up paper in opposite direction to paper curl as shown below.
2. Check that paper is now flat.
We recommend printing curl-corrected paper one sheet at a time.
Note
• Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward.
Follow the instructions below to curl the paper outward up to 0.1 inch / 3 mm (B) in height before printing.
This may improve the print result.
(C) Print side
We recommend feeding paper that has been curled outward one sheet at a time.
Check4
Set printer to prevent paper abrasion.
Adjusting the setting to prevent paper abrasion will widen the clearance between the print head and the paper. If
you notice abrasion even with the media type set correctly to match the paper, set the machine to prevent paper
abrasion using the operation panel or the computer.
This may reduce the print speed.
* Once you have finished printing, undo this setting. Otherwise, it will apply to subsequent print jobs.
• From operation panel
Press and hold the Stop button until the Alarm lamp flashes 15 times, and then release the button and
press the Color button to enable the Prevent paper abrasion function.
726
To disable the Prevent paper abrasion function, press and hold the Stop button until the Alarm lamp
flashes 15 times, and then release the button and press the Black button.
• From computer
◦ For Windows:
Open the printer driver setup window, select Custom Settings in Maintenance sheet, select Prevent
paper abrasion check box, and then click OK.
To open the printer driver setup window, see How to Open the Printer Driver Setup Window.
◦ For Mac OS:
In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select Prevent paper
abrasion check box, and then click Apply.
To open the Canon IJ Printer Utility, see Opening the Canon IJ Printer Utility.
Check5
If intensity is set high, reduce intensity setting and try printing again.
If you are printing with a high intensity setting on plain paper, the paper may absorb too much ink and become
wavy, causing paper abrasion.
Check the intensity setting in the printer driver.
• For Windows:
Adjusting Intensity
• For Mac OS:
Adjusting Intensity
Check6
Do not print outside recommended printing area.
If you print outside the recommended printing area of your paper, ink may stain the lower edge of the paper.
Resize the document using application software.
Printing Area
Check7
Is platen glass dirty?
Clean the platen glass.
Cleaning the Platen Glass and Document Cover
Check8
Is paper feed roller dirty?
Clean the paper feed roller.
Cleaning the Paper Feed Roller
Note
• Cleaning the paper feed roller abrades it, so do this only when necessary.
Check9
Is inside of machine dirty?
During duplex printing, ink may stain the inside of the machine, smudging the printout.
Perform the bottom plate cleaning to clean the inside of the machine.
727
Cleaning the Inside of the Machine (Bottom Plate Cleaning)
Note
• To prevent staining inside the machine, be sure to set the correct paper size.
Check10
Set longer ink drying time.
This allows the printed surface to dry, preventing smudges and scratches.
• For Windows:
1. Make sure machine is turned on.
2. Open printer driver setup window.
How to Open the Printer Driver Setup Window
3. Click Maintenance tab and Custom Settings.
4. Drag Ink Drying Wait Time slide bar to set wait time and click OK.
5. Check message and click OK.
• For Mac OS:
1. Make sure machine is turned on.
2. Open Canon IJ Printer Utility.
Opening the Canon IJ Printer Utility
3. Select Custom Settings in pop-up menu.
4. Drag Ink Drying Wait Time: slide bar to set wait time and click Apply.
5. Check message and click OK.
728
Back of Paper Is Smudged
Check1
Check paper and print quality settings.
Print Results Are Unsatisfactory
Check2
Perform bottom plate cleaning to clean inside of machine.
Cleaning the Inside of the Machine (Bottom Plate Cleaning)
Note
• During duplex printing or too much printing, ink may stain the inside of the machine.
729
Vertical Line Next to Image
Check
Is loaded paper size correct?
If the loaded paper is larger than the size you specified, a vertical line may appear in the margin. A small amount
of ink is ejected for cleaning.
Set the paper size to match the loaded paper.
Print Results Are Unsatisfactory
Note
• The direction of the vertical line pattern may vary depending on the image data or the print setting.
• This machine performs automatic cleaning when necessary to keep printouts clean.
Although the ink is normally ejected onto the ink absorber at the outer edge of the paper, it may get onto
the paper if the loaded paper is larger than the set size.
730
Uneven or Streaked Colors
Uneven Colors
Streaked Colors
Check1
Check paper and print quality settings.
Print Results Are Unsatisfactory
Print nozzle check pattern and perform any necessary maintenance operations
such as print head cleaning.
Check2
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.
For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing
Is Faint or Uneven.
• If nozzle check pattern is not printed correctly:
After performing the print head cleaning, print the nozzle check pattern and examine the pattern.
731
• If problem is not resolved after performing print head cleaning twice:
Perform print head deep cleaning.
• If problem is not resolved after performing print head deep cleaning:
Perform system cleaning.
◦ From computer:
■ For Windows:
Cleaning the Print Heads
■ For Mac OS:
Cleaning the Print Heads
◦ From operation panel:
To perform system cleaning, press and hold the Stop button until the Alarm lamp flashes 5 times, and
then release the button.
Important
• Before performing system cleaning, check the remaining ink level of all colors. If the remaining ink
level is below the single dot (a), refill the ink tank of corresponding color. Performing system
cleaning when the remaining ink level is not enough may damage the machine.
If the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon service
center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
Perform print head alignment.
Check3
Aligning the Print Head
Note
• If the problem is not resolved after performing the print head alignment, perform print head alignment
manually from your computer.
• For Windows:
Aligning the Print Head Position
• For Mac OS:
Aligning the Print Head Position
732
No Ink Comes Out
Check1
Check the remaining ink level.
Checking Ink Status
Check2
Are print head nozzles clogged?
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.
For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing
Is Faint or Uneven.
• If nozzle check pattern is not printed correctly:
After performing the print head cleaning, print the nozzle check pattern and examine the pattern.
• If problem is not resolved after performing print head cleaning twice:
Perform print head deep cleaning.
• If problem is not resolved after performing print head deep cleaning:
Perform system cleaning.
◦ From computer:
■ For Windows:
Cleaning the Print Heads
■ For Mac OS:
Cleaning the Print Heads
◦ From operation panel:
To perform system cleaning, press and hold the Stop button until the Alarm lamp flashes 5 times, and
then release the button.
Important
• Before performing system cleaning, check the remaining ink level of all colors. If the remaining ink
level is below the single dot (a), refill the ink tank of corresponding color. Performing system
cleaning when the remaining ink level is not enough may damage the machine.
733
If the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon service
center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
734
Paper Does Not Feed Properly/"No Paper" Error
Check1
Make sure paper is loaded.
Loading Paper
Check2
When loading paper, consider the following.
• When loading two or more sheets of paper, align the edges of the sheets before loading the paper.
• When loading two or more sheets of paper, make sure the paper stack does not exceed the paper load
limit.
However, paper may not feed correctly at the maximum capacity, depending on the type of paper or
environmental conditions (very high or low temperature and humidity). In such cases, reduce the amount of
paper you load at a time to less than half of the paper load limit.
• Always load the paper in portrait orientation, regardless of the printing orientation.
• When you load the paper, place the print side facing UP and slide the paper guides to align with both sides
of the paper.
Loading Paper
Check3
Is paper too thick or curled?
Media Types You Cannot Use
Check4
When loading envelopes, consider the following:
When printing on envelopes, see Loading Paper, and prepare the envelopes before printing.
Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placed in
landscape orientation, they will not feed properly.
Check5
Make sure media type and paper size settings match with loaded paper.
Check6
Make sure there are not any foreign objects in rear tray.
735
If the paper tears in the rear tray, see Paper Jams to remove it.
If there are any foreign objects in the rear tray, be sure to turn off the machine, unplug it and remove the foreign
object.
Important
• Do not tilt the machine or do not it upside down. Doing so may cause the ink to leak.
Check7
Clean paper feed roller.
Cleaning the Paper Feed Roller
Note
• Cleaning the paper feed roller abrades it, so do this only when necessary.
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
736
Copying/Printing Stops
Check1
Is paper loaded?
Make sure paper is loaded.
If necessary, load paper.
Check2
Do documents to be printed have many photographs or illustrations?
It takes time for the machine and the computer to process large data such as photos or other graphics, so it may
seem that the machine is not working.
Also, if you are printing data that requires a lot of ink on successive sheets of plain paper, the machine may
pause temporarily. In either case, wait until the process is complete.
Note
• If you are printing a document with a large printing area or printing several copies, printing may pause to
allow the ink to dry.
Check3
Has machine been printing continuously for a long period?
If the machine has been printing continuously for a long time, the print head or other parts around it may
overheat. The machine may stop printing at a line break for a period of time and then resume printing.
In this case, wait a while without doing anything. If the printing does not resume, interrupt your print session and
turn the machine off for at least 15 minutes.
Caution
• Print head and surrounding area can become extremely hot. Never touch print head or nearby
components.
Check4
If copying stops before it is completed, retry copying.
If a certain time passes after some errors occurred while copying, the machine stops the operation.
737
Scanning Problems (Windows)
Scanning Problems
Scan Results Are Unsatisfactory
Software Problems
IJ Scan Utility Error Messages
ScanGear (Scanner Driver) Error Messages
738
Scanning Problems
Scanner Does Not Work
ScanGear (Scanner Driver) Does Not Start
Error Message Appears and the ScanGear (Scanner Driver) Screen Does Not
Appear
Cannot Scan Multiple Originals at One Time
Cannot Scan Properly with Auto Scan
Slow Scanning Speed
"There is not enough memory." Message Is Displayed
Computer Stops Operating during Scanning
Scanner Does Not Work after Upgrading Windows
Scanned Image Does Not Open
739
Scanner Does Not Work
Check 1
Make sure that your scanner or printer is turned on.
Check 2
Connect the USB cable to a different USB port on the computer.
If the USB cable is connected to a USB hub, remove it from the USB hub and
connect it to a USB port on the computer.
Check 3
Check 4
Restart the computer.
740
ScanGear (Scanner Driver) Does Not Start
Check 1
Make sure that MP Drivers is installed.
If not installed, install MP Drivers from the Setup CD-ROM or the web page.
Check 2
Select your scanner or printer on the application's menu.
Important
• If your scanner or printer name is displayed multiple times, select the one that does not include WIA.
Note
• The operation may differ depending on the application.
• Use the WIA driver when scanning from a WIA-compliant application.
Scanning with WIA Driver
Check 3
Make sure that the application supports TWAIN.
You cannot start ScanGear (scanner driver) from applications not supporting TWAIN.
Scan and save images with IJ Scan Utility and open the files in your
application.
Check 4
741
Error Message Appears and the ScanGear (Scanner Driver) Screen
Does Not Appear
Check 1
Make sure that your scanner or printer is turned on.
Turn off your scanner or printer, then reconnect the USB cable and replug the
power cord.
Check 2
Check 3
Connect the USB cable to a different USB port on the computer.
If the USB cable is connected to a USB hub, remove it from the USB hub and
connect it to a USB port on the computer.
Check 4
Check 5
Make sure that MP Drivers is installed.
If not installed, install MP Drivers from the Setup CD-ROM or the web page.
Check 6
Select your scanner or printer on the application's menu.
Note
• The operation may differ depending on the application.
Check 7
Make sure that the application supports TWAIN.
You cannot start ScanGear (scanner driver) from applications not supporting TWAIN.
Check 8
Exit ScanGear if it is running on another application.
742
Cannot Scan Multiple Originals at One Time
Check 1
Make sure that the items are placed correctly.
Positioning Originals (Scanning from Computer)
Check 2
Check if you can properly scan one item.
Some applications do not support multiple image scanning. In that case, scan each item individually.
743
Cannot Scan Properly with Auto Scan
Check 1
Make sure that the items are placed correctly.
Positioning Originals (Scanning from Computer)
Check 2
Multiple item scanning may not be supported.
Some applications do not support multiple image scanning. In that case, scan each item individually.
744
Slow Scanning Speed
Check 1
To view the image on a monitor, set the output resolution to around 150 dpi. To
print, set it to around 300 dpi.
Resolution
Check 2
Set Fading Correction, Grain Correction, etc. to None.
Refer to "Image Settings" for your model from Home of the Online Manual for details.
In IJ Scan Utility, deselect the Correct slanted text document / Detect the
orientation of text document and rotate image checkbox and scan again.
Check 3
Settings (Document Scan) Dialog Box
Settings (Custom Scan) Dialog Box
745
"There is not enough memory." Message Is Displayed
Check 1
Exit other applications and try again.
Check 2
Reduce the resolution or output size and scan again.
Resolution
746
Computer Stops Operating during Scanning
Check 1
Restart the computer, reduce the output resolution in ScanGear (scanner
driver) and scan again.
Refer to "Output Settings" for your model from Home of the Online Manual for details.
Check 2
Delete unnecessary files to obtain sufficient free hard disk space, then scan
again.
Error message may appear if there is not enough hard disk space to scan and save, when the image size is too
large (such as when scanning a large item at high resolution).
In Folder to Save Temporary Files of IJ Scan Utility, specify a folder on a
drive with sufficient free space.
Check 3
Settings (General Settings) Dialog Box
Check 4
Multiple devices may be connected to USB ports.
Disconnect devices other than your scanner or printer.
747
Scanner Does Not Work after Upgrading Windows
Check
Disconnect the USB cable, then uninstall (delete) and reinstall MP Drivers and IJ
Scan Utility.
Step 1: Uninstall MP Drivers.
Refer to "Deleting the Unnecessary MP Drivers" for your model from Home of the Online Manual for how to
delete MP Drivers.
Step 2: Uninstall IJ Scan Utility.
• Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista:
1. Click Control Panel > Programs > Programs and Features.
2. Select Canon IJ Scan Utility and click Uninstall/Change.
3. When a confirmation appears, click Yes.
4. When uninstallation is complete, click OK.
IJ Scan Utility is deleted.
Note
• A confirmation or warning dialog box may appear when installing, uninstalling, or starting up
software.
This dialog box appears when administrative rights are required to perform a task.
If you are logged on to an administrator account, follow the on-screen instructions.
• Windows XP:
1. From the Start menu, select Control Panel > Add or Remove Programs.
2. Select Canon IJ Scan Utility, then click Change/Remove.
3. When a confirmation appears, click Yes.
4. When uninstallation is complete, click OK.
IJ Scan Utility is deleted.
Step 3: Reinstall MP Drivers and IJ Scan Utility.
Reinstall MP Drivers and IJ Scan Utility from the Setup CD-ROM or the web page.
748
Scanned Image Does Not Open
Check
If the data format is not supported by the application, scan the image again and
select a popular data format such as JPEG when saving it.
Refer to the application's manual for details. If you have any questions, contact the manufacturer of the
application.
749
Scan Results Are Unsatisfactory
Scan Quality (Image Displayed on the Monitor) Is Poor
Scanned Image Is Surrounded by Extra White Areas
Cannot Scan at the Correct Size
Original Is Placed Correctly, but the Scanned Image Is Slanted
Scanned Image Is Enlarged (Reduced) on the Computer Monitor
750
Scan Quality (Image Displayed on the Monitor) Is Poor
Check 1
If the image is jagged, increase the scanning resolution, or select TIFF or PNG
in Data Format of the Settings dialog box.
Resolution
Settings Dialog Box
Check 2
Set the display size to 100 %.
Some applications do not display images clearly if the display size is too small.
Check 3
If moire (stripe pattern) appears, take the following measures and scan again.
• Set one of the following settings in the Settings (Document Scan) dialog box, Settings (Custom Scan)
dialog box, or Settings (Scan and Stitch) dialog box of IJ Scan Utility, then scan from the IJ Scan Utility
main screen.
◦ Set Select Source to Magazine and set Color Mode to Color
◦ Select the Reduce moire checkbox in Image Processing Settings
Settings (Document Scan) Dialog Box
Settings (Custom Scan) Dialog Box
Settings (Scan and Stitch) Dialog Box
• On the Basic Mode tab of ScanGear (scanner driver), select Magazine (Color) in Select Source.
Refer to "Basic Mode Tab" for your model from Home of the Online Manual for details.
• On the Advanced Mode tab of ScanGear, set Descreen in Image Settings to ON.
Refer to "Image Settings" for your model from Home of the Online Manual for details.
Note
• If moire appears when you scan a digital print photo, take the above measures and scan again.
Check 4
Check the monitor's color depth.
Refer to Help of Windows or the monitor's manual for details on how to check the monitor's color depth.
Check 5
Clean the platen and document cover.
If the document is in poor condition (dirty, faded, etc.), then set Reduce Dust
and Scratches, Fading Correction, Grain Correction, etc. in Image Settings on the
Advanced Mode tab of ScanGear.
Check 6
Refer to "Image Settings" for your model from Home of the Online Manual for details.
751
If the color tone of images is different from the original document, take the
following measures and scan again.
Check 7
• On the Advanced Mode tab of ScanGear, set Image Adjustment in Image Settings to None.
Refer to "Image Settings" for your model from Home of the Online Manual for details.
• On the Color Settings tab in the Preferences dialog box of ScanGear, set Color Matching.
Refer to "Color Settings Tab" for your model from Home of the Online Manual for details.
752
Scanned Image Is Surrounded by Extra White Areas
Check
Specify the scan area.
Click
(Auto Crop) in whole image view of ScanGear (scanner driver) to automatically display the cropping
frame (scan area) according to the item size.
You can also manually specify the scan area in thumbnail view or when there are white margins along the item
(for example, in photos), or when you want to create custom cropping frames.
Adjusting Cropping Frames in the Image Stitch Window
Note
• Refer to "Adjusting Cropping Frames (ScanGear)" for your model from Home of the Online Manual for how
to adjust cropping frames with ScanGear (scanner driver).
753
Cannot Scan at the Correct Size
Check
Make sure that the items are placed correctly.
Positioning Originals (Scanning from Computer)
754
Original Is Placed Correctly, but the Scanned Image Is Slanted
Check
When Document or Magazine is selected for Select Source, deselect the
Correct slanted text document checkbox and scan the item again.
Settings (Document Scan) Dialog Box
Settings (Custom Scan) Dialog Box
755
Scanned Image Is Enlarged (Reduced) on the Computer Monitor
Check 1
Change the display setting in the application.
Refer to the application's manual for details. If you have any questions, contact the manufacturer of the
application.
Note
• You cannot reduce the image size in Paint. To reduce the display size, open the images in an application.
Check 2
Change the resolution setting in ScanGear (scanner driver) and scan again.
The higher the resolution, the larger the resulting image will be.
Resolution
756
Software Problems
The E-mail Client You Want to Use Does Not Appear in the Screen for Selecting
an E-mail Client
757
The E-mail Client You Want to Use Does Not Appear in the Screen
for Selecting an E-mail Client
Check
Check that the e-mail client's MAPI is enabled.
Refer to the e-mail client's manual for how to set MAPI.
If the problem is not solved even when MAPI is enabled, select None (Attach Manually) in the screen for
selecting an e-mail client, then manually attach the image to the outgoing e-mail.
758
IJ Scan Utility Error Messages
If an error message for IJ Scan Utility appears, check the error code and follow the corresponding solution.
Error Code
Error Message
Solution
152
There is not enough memory. Exit other applications to increase available memory.
• The memory required to start
IJ Scan Utility cannot be obtained; exit other applications.
153
The image you attempted to scan is in a size that cannot be
opened in the specified application. Change the settings so
that the image size is reduced.
• Reduce the resolution or output size and scan again.
201
A required file is missing or corrupted, or settings are incorrect.
Try the installation again.
• Delete MP Drivers, then reinstall MP Drivers from the Setup CD-ROM or the web page.
Refer to "Deleting the Unnecessary MP Drivers" for your
model from Home of the Online Manual for how to delete
MP Drivers.
202
An internal error has occurred. Take the following measures.
- Check the scanner status.
- Restart the scanner.
- Restart the computer, then try again.
- Reinstall the scanner driver.
• An internal error has occurred.
Take the following measures.
230
A scanner driver supporting this software is not installed. Install it and try again.
• Reinstall MP Drivers from the
Setup CD-ROM or the web
page.
231
Cannot complete the scan. The disk space is insufficient.
• Delete unnecessary files on
the hard disk and scan again.
232
Cannot save the file. The disk is write-protected.
• Cancel the write protection on
the disk.
◦ Check the scanner status.
◦ Restart the scanner.
◦ Restart the computer,
then try again.
◦ Reinstall MP Drivers.
Cancel the protection or use another disk.
242
Cannot write file.
• Check the access permission
on the folder in Folder to
Save Temporary Files in the
Settings (General Settings)
dialog box or Save in in the
corresponding Settings dialog
box.
243
Cannot read file.
• Check the access permission
on the folder in Folder to
Save Temporary Files in the
Settings (General Settings)
759
dialog box or Save in in the
corresponding Settings dialog
box.
244
You do not have the required privileges to access the specified
folder.
760
• Grant access permission to
the specified folder.
ScanGear (Scanner Driver) Error Messages
If an error message for ScanGear (scanner driver) appears, check the error code and follow the
corresponding solution.
Error Code
1
4
10
Solution
Error Message
Error in scanner.
Turn off scanner and follow instructions in User's Guide.
Scanner driver will be closed.
122
151
• Make sure that your scanner or
printer and the computer are connected correctly.
• Delete MP Drivers, then reinstall
MP Drivers from the Setup CDROM or the web page.
Refer to "Deleting the Unnecessary
MP Drivers" for your model from
Home of the Online Manual for how
to delete MP Drivers.
175
176
177
• Your scanner or printer may be
damaged.
Restart the computer, then reconnect your scanner. If the same error
message still appears, contact the
service center.
140
Printer is in use or an error has occurred. Check status.
Scanner driver will be closed.
145
ish, then scan.
Cannot communicate with scanner for these reasons:
• Make sure that your scanner or
- Scanner is turned off.
- Scanner is disconnected.
(It is disconnected from LAN, if using on LAN.)
printer is turned on.
• Delete MP Drivers, then reinstall
MP Drivers from the Setup CDROM or the web page.
Please check and try again.
Scanner driver will be closed.
155
156
Cannot communicate with scanner.
Cable may be disconnected or scanner may be turned
off.
Check status.
Scanner driver will be closed.
Cannot communicate with scanner for these reasons:
- Scanner is turned off.
- USB cable is disconnected.
Please check and try again.
Scanner driver will be closed.
157
• Wait for the device operation to fin-
Cannot communicate with scanner for these reasons:
- Scanner is turned off.
- (If using Wired LAN connection) It is disconnected from
Wired LAN.
- (If using wireless LAN connection) Signal strength is
761
Refer to "Deleting the Unnecessary
MP Drivers" for your model from
Home of the Online Manual for how
to delete MP Drivers.
• Make sure that the selected application source is correct. Refer to
the application's manual for details.
• Check the printer status.
• With USB connection, check the
connection of the USB cable and
reconnect as required.
• With network connection, check the
connection status and reconnect as
required.
• With network connection, specify
the scanner to use with IJ Network
Scanner Selector EX.
poor due to obstructions.
Refer to "Network Scan Settings"
- Network connection is prohibited by security software.
- Different scanner on the network is selected.
for the setting procedure.
Please check and try again.
Click [Scanner Selection] if you want to select another
scanner.
Scanner driver will be closed.
152
Running out of memory.
Increase available memory.
Scanner driver will be closed.
• The memory required to start ScanGear (scanner driver) cannot be obtained; exit other applications.
201
A required file is missing or corrupted, or settings are incorrect.
Try the installation again.
Scanner driver will be closed.
• Delete MP Drivers, then reinstall
MP Drivers from the Setup CDROM or the web page.
An internal error has occurred.
Scanner driver will be closed. Take the following measures.
- Check the scanner status.
- Restart the scanner.
- Restart the computer, then try again.
- Reinstall the scanner driver.
• An internal error has occurred. Take
the following measures.
202
Refer to "Deleting the Unnecessary
MP Drivers" for your model from
Home of the Online Manual for how
to delete MP Drivers.
◦ Check the scanner status.
◦ Restart the scanner.
◦ Restart the computer, then try
again.
◦ Reinstall MP Drivers.
• Follow the procedure below to
check if WIA (Windows Image Acquisition) is running or in started
state.
Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista:
Click Control Panel > System and
Security > Administrative Tools,
and then double-click Services to
check if WIA (Windows Image Acquisition) is running or in started
state.
Windows XP:
From the Start menu, click Control
Panel > Performance and Maintenance > Administrative Tools,
then double-click Services.
• There may be interference with other drivers; delete unnecessary drivers.
762
• Your application may not properly
comply with TWAIN. Scan using
another application.
203
There is not enough free disk space to complete the
scan.
Scanner driver will be closed.
• Delete unnecessary files on the
hard disk and scan again.
206
The scanner is not available while in use by another application or user.
• Exit the ScanGear in use.
207
Scanner is not selected.
Click [Scanner Selection] to select scanner.
Scanner driver will be closed.
• With network connection, specify
the scanner to use with IJ Network
Scanner Selector EX.
Refer to "Network Scan Settings"
for the setting procedure.
208
IJ Network Scanner Selector cannot be found.
Reinstall scanner driver.
Scanner driver will be closed.
• Delete MP Drivers, then reinstall
MP Drivers from the Setup CDROM or the web page.
Refer to "Deleting the Unnecessary
MP Drivers" for your model from
Home of the Online Manual for how
to delete MP Drivers.
250
An error has occurred.
Turn the device off and then back on.
Scanner driver will be closed.
• Turn the device off and then back
on.
252
Cannot write or read file.
• Exit running applications, check
that there is sufficient free space on
the hard disk, then scan again.
763
Mechanical Problems
Power Does Not Come On
Power Shuts Off By Itself
USB Connection Problems
Cannot Communicate with Machine via USB
Printer Status Monitor Not Displayed (Windows)
764
Power Does Not Come On
Check1
Press ON button.
Check2
Make sure power plug is securely connected to machine, and then turn it back
on.
Check3
Unplug machine, leave it for at least 2 minutes, and then plug it back in and
turn it on again.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
765
Power Shuts Off By Itself
Check
If machine is set to turn off automatically after a certain time, disable this setting.
If you have set the machine to turn off automatically after a specified time, the power will shut off by itself once
that time has elapsed.
• If you are using a Windows and if you do not want the machine to turn off automatically:
Open the printer driver setup window and in Auto Power in Maintenance sheet, select Disable for Auto
Power Off.
• If you are using a Mac OS and if you do not want the machine to turn off automatically:
Open Canon IJ Printer Utility, select Power Settings in the pop-up menu, and then select Disable for Auto
Power Off on Auto Power.
Note
• You can also enable the machine to turn on/off automatically from the operation panel.
Turning on/off Machine Automatically
• If you are using a Windows, you can also enable the machine to turn on/off automatically from ScanGear
(scanner driver).
Scanner Tab
766
USB Connection Problems
Printing or Scanning Is Slow/Hi-Speed USB Connection Does Not
Work/"This device can perform faster" Message Appears (Windows)
If your system environment does not support Hi-Speed USB, the machine operates at the slower speed of
USB 1.1. In this case, the machine works properly but printing or scanning speed may slow down due to
the communication speed.
Check following to make sure your system environment supports Hi-Speed
USB connection.
Check
• Does the USB port on your computer support Hi-Speed USB connection?
• Does the USB cable or the USB hub support Hi-Speed USB connection?
Be sure to use a certified Hi-Speed USB cable. We recommend that the USB cable be no longer than 10
feet / 3 meters or so.
• Does the operating system of your computer support Hi-Speed USB connection?
Install the latest update for your computer.
• Is the Hi-Speed USB driver working properly?
If necessary, obtain and install the latest version of the Hi-Speed USB driver for your computer.
Important
• For more information, contact the manufacturer of your computer, USB cable, or USB hub.
767
Cannot Communicate with Machine via USB
Check1
Make sure machine is turned on.
Check2
Connect USB cable properly.
As the illustration below, the USB port is at the back of the machine.
Check3
Do not start IJ Network Tool while printing.
Check4
Do not print while IJ Network Tool is running.
Make sure Enable bidirectional support is selected in Ports sheet of
properties dialog box of printer driver. (Windows)
Check5
How to Open the Printer Driver Setup Window
768
Printer Status Monitor Not Displayed (Windows)
Check
Is printer status monitor enabled?
Make sure Enable Status Monitor is selected on the Option menu of the printer status monitor.
1. Open printer driver setup window.
How to Open the Printer Driver Setup Window
2. On Maintenance sheet, click View Printer Status.
3. Select Enable Status Monitor on Option menu if it is not selected.
769
Installation and Download Problems
Cannot Install MP Drivers
Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear
(Windows)
Updating MP Drivers in Network Environment (Windows)
Uninstalling IJ Network Tool
770
Cannot Install MP Drivers
For Windows:
For Mac OS:
For Windows:
• If installation does not start when you insert Setup CD-ROM:
Follow the instructions below to start the installation.
1. Make the following settings.
◦ In Windows 10, click Start button > File Explorer, and then click This PC from list on left.
◦ In Windows 8.1 or Windows 8, select Explorer icon in Taskbar on Desktop, and then select
This PC (Computer for Windows 8) from list on left.
◦ In Windows 7 or Windows Vista, click Start, and then click Computer.
◦ In Windows XP, click Start, and then click My Computer.
2. Double-click
CD-ROM icon in the window that appears.
If the contents of the CD-ROM appear, double-click MSETUP4.EXE.
If you cannot install the MP Drivers with the Setup CD-ROM, install them from the Canon
website.
Note
• If the CD-ROM icon does not appear, try the following:
• Remove the CD-ROM from your computer and reinsert it.
• Restart your computer.
If the icon still does not appear, try a different disc and see if it appears. If it does, there is a
problem with the Setup CD-ROM. Contact your nearest Canon service center to request a repair.
771
• If you cannot get past the Printer Connection screen:
Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen
• Other cases:
Reinstall the MP Drivers.
If the MP Drivers were not installed correctly, uninstall the MP Drivers, restart your computer, and then
reinstall the MP Drivers.
Deleting the Unnecessary MP Drivers
Reinstall the MP Drivers with the Setup CD-ROM or install them from the Canon website.
Note
• If the installer was stopped due to a Windows error, Windows operation may be unstable, and
you may not be able to install the drivers. Restart your computer and then reinstall the drivers.
For Mac OS:
Download the drivers from the support page of Canon website and reinstall it.
772
Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does
Not Appear (Windows)
If Easy-WebPrint EX does not start or its menu does not appear on Internet Explorer, check the following.
Check1
Is Canon Easy-WebPrint EX displayed on Toolbars menu in Internet
Explorer's View menu?
If Canon Easy-WebPrint EX is not displayed, Easy-WebPrint EX is not installed on your computer. Install the
latest version of Easy-WebPrint EX from the Canon website.
Note
• If Easy-WebPrint EX is not installed, a message asking you to install it may appear in the notification area
on the desktop. Click the message and follow the instructions to install Easy-WebPrint EX.
• Internet access is required to install or download Easy-WebPrint EX.
Is Canon Easy-WebPrint EX selected on Toolbars menu in Internet Explorer's
View menu?
Check2
If Canon Easy-WebPrint EX is not selected, Easy-WebPrint EX is disabled. Select Canon Easy-WebPrint EX
to enable it.
Check the following to make sure your system environment supports EasyWebPrint EX.
Check3
• Is it installed on the computer with proper system requirements?
• Did you start it using a compatible version of Internet Explorer?
Visit Canon website for more information of the system requirements of Easy-WebPrint EX.
773
Updating MP Drivers in Network Environment (Windows)
Download the latest MP Drivers.
The latest MP Drivers for your model are available for download on the Canon website.
Uninstall the existing MP Drivers and follow the installation instructions to install the latest MP Drivers that
you downloaded. In the connection method selection screen, select Use the printer with wireless LAN
connection. The machine is detected automatically in the network.
Make sure the machine was found, and install the MP Drivers following the on-screen instructions.
Note
• The network settings on the machine are not affected, so the machine can be used on the network
without redoing settings.
774
Uninstalling IJ Network Tool
To uninstall IJ Network Tool from your computer, follow these steps.
For Windows:
For Mac OS:
For Windows:
Important
• Even if IJ Network Tool is uninstalled, you can still use a network to print or scan from the computer.
However, you cannot use the network to change the network settings.
• Log into a user account with administrator privileges.
1. To uninstall IJ Network Tool, follow these steps.
• Windows 10:
1. Right-click Start button, and select Control Panel > Programs > Programs and Features.
2. Select Canon IJ Network Tool from program list, and then click Uninstall.
If User Account Control screen appears, click Continue.
• Windows 8.1 or Windows 8:
1. Select Control Panel from Settings charm in Desktop > Programs > Programs and
Features.
2. Select Canon IJ Network Tool from program list, and then click Uninstall.
If User Account Control screen appears, click Continue.
• Windows 7 or Windows Vista:
1. Click Start > Control Panel > Programs > Programs and Features.
2. Select Canon IJ Network Tool from program list, and then click Uninstall.
If User Account Control screen appears, click Continue.
• Windows XP:
1. Click Start > Control Panel > Add or Remove Programs.
2. Select Canon IJ Network Tool from program list and click Remove.
2. When confirmation message appears, click Yes.
When message appears saying to restart your computer, click OK and restart computer.
775
For Mac OS:
Important
• Even if IJ Network Tool is uninstalled, you can still use a network to print or scan from the computer.
However, you cannot use the network to change the network settings.
1. Select Applications from Go menu of Finder, double-click Canon Utilities > IJ Network
Tool, and then drag Canon IJ Network Tool icon into Trash.
2. Restart computer.
Empty the Trash and restart your computer.
Note
• To reinstall IJ Network Tool, uninstall IJ Network Tool and install it again from the Canon
website.
776
Errors and Messages
An Error Occurs
Message Appears
"The printer is performing another operation" Appears on Computer Screen
777
An Error Occurs
If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears
automatically. Take the appropriate action described in the message.
When an error occurs, the Alarm lamp flashes and a support code (error number) appears on the computer
screen. For some errors, the Alarm lamp and the ON lamp flashes alternately. Check the status of the
lamps and the message, and take the appropriate action.
Support Code Corresponding to Number of Flashes of Alarm Lamp
Example of 2 times flashing:
(A) Flashes
(B) Goes off
Number of flashes Cause
Support Code
2 flashes
Machine is out of paper or paper does not feed.
1000
3 flashes
Paper is jammed in paper output slot or in rear tray.
1300
4 flashes
Cartridge is not installed properly.
1470
5 flashes
Print head may be damaged.
1403
Cartridge cannot be recognized.
1471
Appropriate cartridge is not installed.
1476
Cartridge is not installed in correct position.
1474
More than one cartridge of the same color is installed.
1475
8 flashes
Ink absorber is almost full.
1700, 1701
9 flashes
Protective material or tape may still be attached to cartridge holder. 1890
11 flashes
Cannot perform printing with current print setting.
4103
14 flashes
Cartridge cannot be recognized.
1473
15 flashes
Cartridge cannot be recognized.
1472
7 flashes
778
Support Code Corresponding to Number of Alternate Flashes of ON Lamp
and Alarm Lamp
Example of 2 times flashing:
(A) Alternately flashes
(B) Goes off
Number of flashes
Cause
Support Code
2 flashes
Printer error has occurred.
5100
7 flashes
Printer error has occurred.
5B00, 5B01
10 flashes
An error requiring a repair has occurred. B202, B203, B204, B205
Other cases than above Printer error has occurred.
5011, 5012, 5050, 5200, 5400, 5700, 6500,
6800, 6801, 6900, 6901, 6902, 6910, 6911,
6930, 6931, 6932, 6933, 6936, 6937, 6938,
6940, 6941, 6942, 6943, 6944, 6945, 6946
When a Support Code and a Message Are Displayed on Computer Screen:
• For Windows:
• For Mac OS:
779
* The screen differs depending on the OS you are using.
Note
• You can also search for details on resolving the errors indicated by the support code shown.
Search
To resolve errors that do not have support codes, see Message Appears.
780
Message Appears
This section describes some of the errors and messages that may appear.
Note
• A support code (error number) is displayed on the computer for some errors. For details on errors that
have support code, see List of Support Code for Error.
Error Regarding Power Cord Being Unplugged Is Displayed (Windows)
Writing Error/Output Error/Communication Error (Windows)
Other Error Messages (Windows)
Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed (Windows)
Inkjet Printer/Scanner/Fax Extended Survey Program Icon Appears (Mac OS)
Error Regarding Power Cord Being Unplugged Is Displayed
(Windows)
The machine may have been unplugged while it was on.
Check the error message that appears on the computer and click OK.
The machine starts printing.
See Notice for Unplugging the Power Cord for unplugging the power cord.
Writing Error/Output Error/Communication Error (Windows)
Check1
If ON lamp is off, make sure machine is plugged in and turn it on.
The ON lamp flashes while the machine is initializing. Wait until the ON lamp stops flashing and remains lit.
Check2
Make sure correct printer port is set in printer driver.
* In the following instructions, "XXX" signifies your machine's name.
1. Log in using an account with administrator privileges.
2. Make the following settings.
• In Windows 10, right-click Start button and select Control Panel > View devices and printers.
• In Windows 8.1 or Windows 8, select Control Panel from Settings charm on Desktop > Hardware
and Sound > Devices and Printers.
• In Windows 7, select Devices and Printers from Start menu.
781
• In Windows Vista, select Start menu > Control Panel > Hardware and Sound > Printers.
• In Windows XP, select Start menu > Control Panel > Printers and Other Hardware > Printers
and Faxes.
3. Open printer driver properties.
• In Windows 10, Windows 8.1, Windows 8, or Windows 7, right-click "Canon XXX series Printer" icon
(where "XXX" is your machine's name), and then select Printer properties.
• In Windows Vista or Windows XP, right-click "Canon XXX series Printer" icon (where "XXX" is your
machine's name), and then select Properties.
4. Click Ports tab to check port settings.
Make sure a port named "USBnnn" (where "n" is a number) with "Canon XXX series Printer" appearing
in Printer column is selected for Print to the following port(s).
Note
• When the machine is used over LAN, the port name of the machine is displayed as
"CNBJNP_xxxxxxxxxx". "xxxxxxxxxx" is the character string generated from the MAC address or a
character string specified by the user when setting up the machine.
• If setting is incorrect:
Reinstall the MP Drivers from the Setup CD-ROM or the Canon website.
• If printing does not start even though the machine is connected to the computer using a USB cable
and the port named "USBnnn" is selected:
In Windows 10, click Start button and select All apps, Canon Utilities, Canon My Printer, Canon
My Printer, and then select Diagnose and Repair Printer. Follow the on-screen instructions to set
the correct printer port, and then select your machine's name.
In Windows 8.1 or Windows 8, select My Printer on Start screen to start My Printer. If My Printer is
not displayed on Start screen, select Search charm, and then search for "My Printer".
Set the correct printer port on Diagnose and Repair Printer. Follow the on-screen instructions to
set the correct printer port, and then select your machine's name.
In Windows 7, Windows Vista, or Windows XP, click Start and select All programs, Canon
Utilities, Canon My Printer, Canon My Printer, and then select Diagnose and Repair Printer.
Follow the on-screen instructions to set the correct printer port, and then select your machine's
name.
If the problem is not resolved, reinstall the MP Drivers from the Setup CD-ROM or the Canon
website.
• If printing does not start even though the port named "CNBJNP_xxxxxxxxxx" is selected when the
machine is used over LAN:
Launch IJ Network Tool, select "CNBJNP_xxxxxxxxxx" as you checked in step 4, and then associate
the port with the printer using Associate Port in Settings menu.
If the problem is not resolved, reinstall the MP Drivers from the Setup CD-ROM or the Canon
website.
Check3
Make sure machine is properly connected to computer.
782
If you are using a USB cable, make sure it is securely connected to both the machine and the computer. When
the USB cable is securely plugged in, check the following:
• If you are using a relay device such as a USB hub, disconnect it, connect the machine directly to the
computer, and retry the printing. If printing starts normally, there is a problem with the relay device.
Contact the vendor of the relay device.
• There could also be a problem with the USB cable. Replace the USB cable and retry the printing.
If you use the machine over a LAN, make sure the machine is correctly set up for network use.
Check4
Make sure MP Drivers are installed correctly.
Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and
reinstall them from the Setup CD-ROM or the Canon website.
Check5
When machine is connected to your computer with a USB cable, check
device status from your computer.
Follow the procedure below to check the device status.
1. Open the Device Manager on your computer as shown below.
If the User Account Control screen appears, follow the on-screen instructions.
• In Windows 10, right-click Start button and select Device Manager.
• In Windows 8.1 or Windows 8, select Control Panel from Settings charm on Desktop > Hardware
and Sound > Device Manager.
• In Windows 7 or Windows Vista, click Control Panel, Hardware and Sound, and Device Manager.
• In Windows XP, click Control Panel, Performance and Maintenance, System, and Device
Manager on Hardware sheet.
2. Double-click Universal Serial Bus controllers and USB Printing Support.
If the USB Printing Support Properties screen does not appear, make sure the machine is correctly
connected to the computer.
Check3
Make sure machine is properly connected to computer.
3. Click General tab and check for a device problem.
If a device error is shown, see Windows Help to resolve it.
Other Error Messages (Windows)
Check
If an error message appears outside printer status monitor, check the
following:
• "Could not spool successfully due to insufficient disk space"
Delete any unnecessary files to increase the amount of free space on the disk.
• "Could not spool successfully due to insufficient memory"
783
Close other applications to increase the available memory.
If you still cannot print, restart your computer and retry the printing.
• "Printer driver could not be found"
Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and
reinstall them from the Setup CD-ROM or the Canon website.
• "Could not print Application name - File name"
Try printing again once the current job is complete.
Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is
Displayed (Windows)
If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, a screen appears asking for
permission to send the machine and application usage information every month for about ten years.
Read the information on the screen and follow the instructions below.
• If you agree to participate in survey program:
Click Agree and follow the on-screen instructions. The printer usage information is sent via the
Internet. Once you have completed the procedure, the information is subsequently sent automatically
and the confirmation screen does not reappear.
Note
• When the information is being sent, a warning such as an Internet security message may appear.
Make sure the program name is "IJPLMUI.exe" and allow it.
784
• If you clear Send automatically from the next time check box, the information will not be sent
automatically from next time and a confirmation screen will appear at the time of the next survey.
To send the information automatically, see Changing confirmation screen setting:.
• If you do not agree to participate in survey program:
Click Do not agree. The confirmation screen closes and the survey is skipped. The confirmation
screen will reappear one month later.
• To uninstall Inkjet Printer/Scanner/Fax Extended Survey Program:
To uninstall the Inkjet Printer/Scanner/Fax Extended Survey Program, click Uninstall and follow the
on-screen instructions.
• Changing confirmation screen setting:
1. Make the following settings.
◦ In Windows 10, right-click Start button and select Programs and Features.
◦ In Windows 8.1 or Windows 8, select Control Panel from Settings charm on Desktop >
Programs > Programs and Features.
◦ In Windows 7, or Windows Vista, select Start menu > Control Panel > Programs >
Programs and Features.
◦ In Windows XP, select Start menu > Control Panel > Add or Remove Programs.
Note
• In Windows 10, Windows 8.1, Windows 8, Windows 7, or Windows Vista, a confirmation/
warning dialog box may appear when installing, uninstalling or starting up software.
This dialog box appears when administrative rights are required to perform a task.
If you are logged in on an account with administrator privileges, follow the on-screen
instructions.
2. Select Canon Inkjet Printer/Scanner/Fax Extended Survey Program.
3. Select Change.
If you select Yes after you have followed the on-screen instructions, the confirmation screen will
appear at the time of the next survey.
If you select No, the information will be sent automatically.
Note
• If you select Uninstall (or Remove in Windows XP), the Inkjet Printer/Scanner/Fax
Extended Survey Program is uninstalled. Follow the on-screen instructions.
785
Inkjet Printer/Scanner/Fax Extended Survey Program Icon Appears
(Mac OS)
If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, the printer and application
software usage information is sent every month for about ten years. The Inkjet Printer/Scanner/Fax
Extended Survey Program icon appears in the Dock when it is time to send the printer usage
information.
Click the icon, read the information that appears, and then follow the instructions below.
• If you agree to participate in survey program:
Click Agree and follow the on-screen instructions. The printer usage information is sent via the
Internet. Once you have completed the procedure, the information is subsequently sent automatically
and the confirmation screen does not reappear.
Note
• If you clear Send automatically from the next time check box, the information will not be sent
automatically the next time and the Inkjet Printer/Scanner/Fax Extended Survey Program icon
will appear in the dock at the time of the next survey.
786
• If you do not agree to participate in survey program:
Click Do not agree. The confirmation screen closes and the survey is skipped. The confirmation
screen will reappear one month later.
• To stop sending information:
Click Turn off. This stops the Inkjet Printer/Scanner/Fax Extended Survey Program, and information
is not sent. To resume the survey, see Changing setting:.
• To uninstall Inkjet Printer/Scanner/Fax Extended Survey Program:
1. Stop Inkjet Printer/Scanner/Fax Extended Survey Program.
Changing setting:
2. Select Applications from Go menu of Finder, double-click Canon Utilities folder and Inkjet
Extended Survey Program folder.
3. Move Canon Inkjet Printer/Scanner/Fax Extended Survey Program.app file to Trash.
4. Restart computer.
Empty Trash and restart your computer.
• Changing setting:
To display the confirmation screen every time the printer usage information is sent or to resume
surveying, follow the procedure below.
1. Select Applications from Go menu of Finder, double-click Canon Utilities folder and Inkjet
Extended Survey Program folder.
2. Double-click Canon Inkjet Printer/Scanner/Fax Extended Survey Program icon.
◦ Do not display the confirmation screen when information is sent:
If the check box is selected, the information will be sent automatically.
If the check box is not selected, Inkjet Printer/Scanner/Fax Extended Survey Program
icon will appear in the Dock at the time of the next survey. Click the icon and follow the onscreen instructions.
◦ Turn off/Turn on button:
Click the Turn off button to stop the Inkjet Printer/Scanner/Fax Extended Survey Program.
Click the Turn on button to restart the Inkjet Printer/Scanner/Fax Extended Survey Program.
787
"The printer is performing another operation" Appears on
Computer Screen
Check1
Printer installation may not be complete.
Refer to the printed manual "Getting Started" and complete the printer installation.
Note
• During installation, the printer requires the operation that ink is loaded into the inside of printer from the ink
tank. This operation takes about 6 minutes to complete. Wait until the operation is complete.
Check2
This message may appear while the printer is in operation.
This message closes when the operation is complete. Wait until the operation is complete.
788
If You Cannot Solve a Problem
If there is a problem that you cannot solve following the instructions in this chapter, contact Canon through
the Support page of the Canon website or contact your nearest Canon service center.
Canon support staff are trained to be able to provide technical support to satisfy customers.
Caution
• If the machine emits any unusual sound, smoke, or odor, turn it off immediately. Unplug the machine
and contact the seller you bought it from or your nearest Canon service center. Never attempt to repair
or disassemble the machine yourself.
• If you attempt to repair or take apart the machine, your warranty will be invalidated even if it has not
expired.
Before contacting the service center, note the following:
• Product name
(Your machine's name is written on the front cover of the setup manual.)
• Serial number (see setup manual)
• Details of problem
• What you tried to solve the problem, and what happened
789
Repairing Your Machine
When transporting the machine for repairing it, follow the procedure below to prepare.
Important
• When transporting the machine, make sure to avoid the followings.
• You cannot take ink out of ink tanks.
• Do not tilt the machine. Ink may leak.
• Please handle with care and ensure the box remains flat and NOT turned upside down or on its
side, as the printer may be damaged and ink in the printer may leak.
• Pack the machine in a sturdy box so that it is placed with its bottom facing down, using sufficient
protective material to ensure safe transport.
• Do not remove the cartridge. Ink may leak.
• When transporting the machine, we recommend packing the machine in a plastic bag so that ink
does not leak.
• When a shipping agent is handling transport of the machine, have its box marked "THIS SIDE UP"
to keep the machine with its bottom facing down. Mark also with "FRAGILE" or "HANDLE WITH
CARE".
1. Make sure machine is turned on.
If the machine cannot be turned on, unplug it and go to step 4.
2. If an error has occurred, press machine's Black or Color button.
After the Alarm lamp is turned off, go to step 3.
If the error is not cleared, press ON button to turn the machine off, and then unplug it. If the machine
cannot be turned off, unplug it. Go to step 4.
3. Set machine to transporting mode.
Press and hold Stop button, and then release button when Alarm lamp flashes 7 times. The machine is
set to transporting mode and turned off. Unplug the machine.
4. Make sure that cartridge holder has moved to far right.
If the cartridge holder is not to the right, move it to far right.
790
5. Make sure that tank caps are properly closed.
6. Retract the paper output tray and output tray extension, and then close the paper support.
7. Unplug the printer cable from the computer and from the machine, then unplug the power
cord from the machine.
8. Use adhesive tape to secure all the covers on the machine to keep them from opening
during transportation. Then pack the machine in the plastic bag.
9. Attach the protective material to the machine when packing the machine in the box.
791
List of Support Code for Error
Support code appears on your computer screen when errors occur.
A "support code" is an error number, and appears along with an error message.
When an error occurs, check the support code displayed on the computer screen and take the appropriate
action in response.
Support Code Appears on Computer Screen
• 1000 to 1ZZZ
1000 1200 1300 1403 1470 1471
1472 1473 1474 1475 1476 1640
1700 1701 1890
• 2000 to 2ZZZ
2900 2901
• 4000 to 4ZZZ
4103
• 5000 to 5ZZZ
5011 5012 5050 5100 5200 5400
5700 5B00 5B01
• 6000 to 6ZZZ
6000 6500 6800 6801 6900 6901
6902 6910 6911 6930 6931 6932
6933 6936 6937 6938 6940 6941
6942 6943 6944 6945 6946
• A000 to ZZZZ
B202 B203 B204 B205
For paper jam support codes, see also List of Support Code for Error (Paper Jams).
792
List of Support Code for Error (Paper Jams)
If paper jams, remove it following the appropriate procedure as shown below.
• If you can see the jammed paper at the paper output slot or the rear tray:
1300
• If the paper tears and you cannot remove it from the paper output slot or from the rear tray:
Paper Is Jammed inside Machine
• Cases other than above:
Other Cases
793
1300
Cause
Paper is jammed in paper output slot or in rear tray.
What to Do
Remove the jammed paper following the procedure below.
1. Slowly pull out paper, either from paper output slot or from rear tray, whichever is easier.
Hold the paper with both hands, and pull it out slowly so as not to tear it.
Note
• If you cannot pull out the paper, turn the machine back on. The paper may be ejected
automatically.
• If paper becomes jammed during printing and you need to turn off the machine to remove it,
press the Stop button to stop the printing before you turn off the machine.
• If the paper tears and you cannot remove the jammed paper from the paper output slot or the
rear tray, remove the paper from inside the machine.
Paper Is Jammed inside Machine
2. Reload paper and press machine's Black or Color button.
The printer resumes printing. Reprint the page you were printing if it was not printed properly due to
the paper jam.
If you turned off the machine in step 1, the print data that was sent to the machine is erased. Redo the
printing.
Note
• When reloading the paper, make sure you are using suitable paper and loading it correctly.
• We recommend using paper sizes other than A5 to print documents with photos or graphics. A5
paper may curl and jam as it leaves the machine.
794
Paper Is Jammed inside Machine
If the jammed paper tears and you cannot remove the paper either from the paper output slot or from the
rear tray, or if the jammed paper remains inside the machine, remove the paper following the instructions
below.
Note
• If paper becomes jammed during printing and you need to turn off the machine to remove it, press the
Stop button to stop the printing before you turn off the machine.
1. Turn off machine and unplug it.
2. Open scanning unit / cover.
Important
• Do not touch clear film (A), white belt (B), or tubes (C).
3. Check if jammed paper is under cartridge holder.
If the jammed paper is under the cartridge holder, move the cartridge holder to the far right or left,
whichever makes it easier to remove the paper.
When moving the cartridge holder, hold the top of the cartridge holder and slide it slowly to the far right
or left.
795
4. Hold jammed paper firmly in both hands.
If the paper is rolled up, pull out it.
5. Slowly pull out paper, so as not to tear it.
796
6. Make sure all jammed paper is removed.
If the paper tears when you pull out it, a bit of paper may remain in the machine. Check the following and
remove any remaining paper.
• Any paper left under the cartridge holder?
• Any small bits of paper left in the machine?
• Any paper left in the left and right empty spaces (D) in the machine?
7. Close scanning unit / cover.
All jobs in the print queue are canceled. Redo the printing.
Note
• When reloading the paper, make sure you are using suitable paper and loading it correctly. If a
paper jam message appears on your computer screen when you resume printing after removing
all the jammed paper, there may be some paper still inside the machine. Check the machine again
for any remaining bits of paper.
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
797
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
798
Other Cases
Check the following:
Check1
Is anything blocking paper output slot?
Check2
Are there any foreign objects in rear tray?
If there are any foreign objects in the rear tray, be sure to turn off the machine, unplug it, and then remove the
foreign object.
Important
• Do not tilt the machine or do not it upside down. Doing so may cause the ink to leak.
Check3
Is paper curled?
Correct curl before loading paper.
799
1000
Cause
Possible causes include the following.
• There is no paper in the rear tray.
• Paper is not loaded properly.
What to Do
Take the corresponding actions below.
• Load paper in the rear tray.
• Align the paper guides with the both edges of the paper when you load paper.
After carrying out the above measures, press the machine's Black or Color button.
800
1200
Cause
Scanning unit/cover is open.
What to Do
Close the scanning unit / cover and wait for a while.
Do not close it while you are refilling an ink tank.
801
1403
Cause
Print head may be damaged.
What to Do
Contact your nearest Canon service center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
802
1470
Cause
Cartridge is not installed properly.
What to Do
Open the scanning unit / cover, and then push the cartridge locking cover to make sure the cartridges are
installed properly.
Alternatively, push the joint button.
Important
• Remove the label and the protective tape of the cartridge to install it.
After that, close the scanning unit / cover.
803
1471
Cause
Cartridge cannot be recognized.
What to Do
Printing cannot be executed because the cartridge may not be installed properly or may not be compatible
with this machine.
Install the appropriate cartridge.
If you want to cancel printing, press the machine's Stop button.
804
1472
Cause
Cartridge cannot be recognized.
What to Do
Printing cannot be executed because the cartridge may not be installed properly or may not be compatible
with this machine.
Install the appropriate cartridge.
If you want to cancel printing, press the machine's Stop button.
805
1473
Cause
Cartridge cannot be recognized.
What to Do
Printing cannot be executed because the cartridge may not be installed properly or may not be compatible
with this machine.
Install the appropriate cartridge.
If you want to cancel printing, press the machine's Stop button.
806
1474
Cause
Cartridge is not installed in correct position.
What to Do
Make sure each cartridge is installed in the correct position.
If printing is in progress, press the machine's Stop button to cancel printing, and then install the cartridge.
807
1475
Cause
More than one cartridge of the same color is installed.
What to Do
Install the cartridge in the correct position.
808
1476
Cause
Appropriate cartridge is not installed.
What to Do
Printing cannot be executed because the cartridge is not compatible with this machine.
Install the appropriate cartridge.
If you want to cancel printing, press the machine's Stop button.
809
1640
Cause
The remaining ink level in one of the ink tanks may have reached the lower limit line shown on the ink
tank.
What to Do
To check the remaining ink level, visually inspect the remaining ink in the ink tank. If the remaining ink
level is below the lower limit line, refill the ink tank with the corresponding color of ink.
Refilling Ink Tanks
If printing is continued when the remaining ink level is below the lower limit line, the printer may consume
a certain amount of ink to return to printable status and may also become damaged.
To continue printing, press the printer's Start button. After this operation, the remaining ink level
notification function will not operate.
To reuse this function, refill each color of ink to the upper limit line shown on the ink tank and press the
printer's Start button for at least 5 seconds. If any ink tank is not refilled to the upper limit line, a significant
error may occur in the accuracy of the remaining ink level notification function.
810
1700
Cause
Ink absorber is almost full.
What to Do
Press the machine's Black or Color button to continue printing. Contact your nearest Canon service
center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
811
1701
Cause
Ink absorber is almost full.
What to Do
Press the machine's Black or Color button to continue printing. Contact your nearest Canon service
center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
812
1890
Cause
Protective material or tape may still be attached to cartridge holder.
What to Do
Open the scanning unit / cover and make sure the protective material and tape have been removed from
the cartridge holder.
If the protective material or tape is still there, remove it and close the scanning unit / cover.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
813
2900
Cause
Scanning print head alignment sheet failed.
What to Do
Press the machine's Black or Color button. Check the following points, perform automatic print head
alignment again.
• Make sure the print head alignment sheet is set in the correct position and orientation on the platen
glass.
• Make sure the platen glass and the print head alignment sheet are not dirty.
• Make sure the loaded paper is correct.
For automatic print head alignment, load A4 or Letter-sized plain paper.
• Make sure the print head nozzle is not clogged.
Check the print head condition by printing the nozzle check pattern.
If the error is not resolved, perform manual print head alignment.
814
2901
Cause
Print head alignment pattern has been printed and machine is waiting to scan sheet.
What to Do
Scan the printed alignment pattern.
1. Load print head alignment sheet on platen glass.
Place the printed side down and align the mark
alignment mark
in the upper left corner of the sheet with the
.
2. Slowly close the document cover and press machine's Black or Color button.
The machine starts scanning the print head alignment sheet, and automatically adjusts the print head
position.
815
4103
Cause
Cannot perform printing with current print settings.
What to Do
Press the machine's Stop button to cancel printing.
Then change the print settings and retry printing.
816
5011
Cause
Printer error has occurred.
What to Do
Turn off the machine and unplug it.
Plug in the machine again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
817
5012
Cause
Printer error has occurred.
What to Do
Turn off the machine and unplug it.
Plug in the machine again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
818
5050
Cause
Printer error has occurred.
What to Do
Turn off the machine and unplug it.
Plug in the machine again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
819
5100
Cause
Printer error has occurred.
What to Do
Cancel printing and turn off the machine.
Check the following:
• Make sure cartridge holder motion is not impeded by stabilizer, jammed paper, etc.
Remove any impediment.
• Make sure the cartridges are properly installed.
Turn the machine back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• When clearing an impediment to cartridge holder motion, be careful not to touch clear film (A), white
belt (B), or tubes (C).
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
820
5200
Cause
Printer error has occurred.
What to Do
Check the remaining ink level, and then refill the ink tank if necessary.
Turn off the machine and unplug it.
Wait about 10 minutes.
Plug in the machine again and turn it back on.
If the ink tank is refilled because it runs out of ink, perform system cleaning.
• From computer:
◦ For Windows:
Cleaning the Print Heads
◦ For Mac OS:
Cleaning the Print Heads
• From operation panel:
To perform system cleaning, press and hold the Stop button until the Alarm lamp flashes 5 times, and
then release the button.
Important
• Before performing system cleaning, check the remaining ink level of all colors. If the remaining
ink level is below the single dot (a), refill the ink tank of corresponding color. Performing system
cleaning when the remaining ink level is not enough may damage the machine.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
821
5400
Cause
Printer error has occurred.
What to Do
Turn off the machine and unplug it.
Plug in the machine again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
822
5700
Cause
Printer error has occurred.
What to Do
Turn off the machine and unplug it.
Plug in the machine again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
823
5B00
Cause
Printer error has occurred.
What to Do
Contact your nearest Canon service center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
824
5B01
Cause
Printer error has occurred.
What to Do
Contact your nearest Canon service center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
825
6000
Cause
Printer error has occurred.
What to Do
Turn off the machine and unplug it.
Plug in the machine again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
826
6500
Cause
Printer error has occurred.
What to Do
Turn off the machine and unplug it.
Plug in the machine again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
827
6800
Cause
Printer error has occurred.
What to Do
Turn off the machine and unplug it.
Plug in the machine again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
828
6801
Cause
Printer error has occurred.
What to Do
Turn off the machine and unplug it.
Plug in the machine again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
829
6900
Cause
Printer error has occurred.
What to Do
Turn off the machine and unplug it.
Plug in the machine again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
830
6901
Cause
Printer error has occurred.
What to Do
Turn off the machine and unplug it.
Plug in the machine again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
831
6902
Cause
Printer error has occurred.
What to Do
Turn off the machine and unplug it.
Plug in the machine again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
832
6910
Cause
Printer error has occurred.
What to Do
Turn off the machine and unplug it.
Plug in the machine again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
833
6911
Cause
Printer error has occurred.
What to Do
Turn off the machine and unplug it.
Plug in the machine again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
834
6930
Cause
Printer error has occurred.
What to Do
Turn off the machine and unplug it.
Plug in the machine again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
835
6931
Cause
Printer error has occurred.
What to Do
Turn off the machine and unplug it.
Plug in the machine again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
836
6932
Cause
Printer error has occurred.
What to Do
Turn off the machine and unplug it.
Plug in the machine again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
837
6933
Cause
Printer error has occurred.
What to Do
Turn off the machine and unplug it.
Plug in the machine again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
838
6936
Cause
Printer error has occurred.
What to Do
Turn off the machine and unplug it.
Plug in the machine again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
839
6937
Cause
Printer error has occurred.
What to Do
Turn off the machine and unplug it.
Plug in the machine again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
840
6938
Cause
Printer error has occurred.
What to Do
Turn off the machine and unplug it.
Plug in the machine again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
841
6940
Cause
Printer error has occurred.
What to Do
Turn off the machine and unplug it.
Plug in the machine again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
842
6941
Cause
Printer error has occurred.
What to Do
Turn off the machine and unplug it.
Plug in the machine again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
843
6942
Cause
Printer error has occurred.
What to Do
Turn off the machine and unplug it.
Plug in the machine again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
844
6943
Cause
Printer error has occurred.
What to Do
Turn off the machine and unplug it.
Plug in the machine again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
845
6944
Cause
Printer error has occurred.
What to Do
Turn off the machine and unplug it.
Plug in the machine again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
846
6945
Cause
Printer error has occurred.
What to Do
Turn off the machine and unplug it.
Plug in the machine again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
847
6946
Cause
Printer error has occurred.
What to Do
Turn off the machine and unplug it.
Plug in the machine again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
848
B202
Cause
An error requiring a repair has occurred.
What to Do
Turn off the machine and unplug it.
Contact your nearest Canon service center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
849
B203
Cause
An error requiring a repair has occurred.
What to Do
Turn off the machine and unplug it.
Contact your nearest Canon service center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
850
B204
Cause
An error requiring a repair has occurred.
What to Do
Turn off the machine and unplug it.
Contact your nearest Canon service center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
851
B205
Cause
An error requiring a repair has occurred.
What to Do
Turn off the machine and unplug it.
Contact your nearest Canon service center to request a repair.
Important
• Do not tilt the machine when moving it since the ink may leak out.
• When transporting the machine for repairing it, see Repairing Your Machine.
852
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