Aventura VMS Administrator Guide Version 8 Rev. 10/1/2011 © 2011 Aventura Aventura VMS © 2011 Aventura All rights reserved. No parts of this work may be reproduced in any form or by any means - graphic, electronic, or mechanical, including photocopying, recording, taping, or information storage and retrieval systems - without the written permission of the publisher. Products that are referred to in this document may be either trademarks and/or registered trademarks of the respective owners. The publisher and the author make no claim to these trademarks. While every precaution has been taken in the preparation of this document, the publisher and the author assume no responsibility for errors or omissions, or for damages resulting from the use of information contained in this document or from the use of programs and source code that may accompany it. In no event shall the publisher and the author be liable for any loss of profit or any other commercial damage caused or alleged to have been caused directly or indirectly by this document. Printed: October 2011 Contents I Table of Contents Part I Introduction 2 ................................................................................................................................................. 2 Overview ................................................................................................................................................. 3 Components ................................................................................................................................................. 3 System Requirements Part II Getting Started 5 ................................................................................................................................................. 5 Before Beginning ................................................................................................................................................. 6 System & Network Setup ................................................................................................................................................. 8 Analog Camera Setup ................................................................................................................................................. 9 PTZ Configuration ................................................................................................................................................. 10 IP Camera Setup ................................................................................................................................................. 13 Configuring Users & Groups ................................................................................................................................................. 15 Creating a Recording Schedule Part III Advanced Functionality 18 ................................................................................................................................................. 19 Configuring Display Groups & Virtual Matrixing ................................................................................................................................................. 21 Configuring Motion & Mask Zones ................................................................................................................................................. 23 Configuring Sensor Alerts ................................................................................................................................................. 25 Configuring Video Alerts Part IV Live View (Main Interface) 28 ................................................................................................................................................. 29 Recording Status ................................................................................................................................................. 30 Options (Right Click Menu) ........................................................................................................................................32 Event Record ........................................................................................................................................33 Playback ........................................................................................................................................34 Settings Motion........................................................................................................................................35 and Mask Settings Motion Settings Mask Settings Create ........................................................................................................................................36 Log Entry ................................................................................................................................................. 37 Buttons Header........................................................................................................................................37 Buttons ........................................................................................................................................37 Split Mode Buttons Tabs................................................................................................................................................. 38 ........................................................................................................................................39 Matrix & Display Tab ........................................................................................................................................40 PTZ Control Tab ........................................................................................................................................41 Sensors/Alarms Tab ........................................................................................................................................42 Network Tab ................................................................................................................................................. 43 System Information ................................................................................................................................................. 44 Quick Play Part V © 2011 Aventura Settings 46 II Aventura VMS ................................................................................................................................................. 46 System & Network ................................................................................................................................................. 49 Analog Cameras ................................................................................................................................................. 52 IP Cameras ................................................................................................................................................. 55 Recording ................................................................................................................................................. 57 Matrix & Display ................................................................................................................................................. 59 Sensors & Alarms ................................................................................................................................................. 61 Alerts ................................................................................................................................................. 63 Email ................................................................................................................................................. 65 Users & Groups Part VI Playback Module 68 Tabs................................................................................................................................................. 69 Date ........................................................................................................................................70 ........................................................................................................................................71 Controls ................................................................................................................................................. 72 Options (Right Click Menu) Backup........................................................................................................................................73 Window ........................................................................................................................................74 Case Report ........................................................................................................................................75 Film Strip ........................................................................................................................................76 Smart Search 78 Part VII Emap ................................................................................................................................................. 79 Menu Bar 80 Map ................................................................................................................................................. View ........................................................................................................................................81 Right Click Menus Add Map Add Camera Add Sensor/Alarm ........................................................................................................................................85 Video Popup ................................................................................................................................................. 86 Device Tree ........................................................................................................................................87 Right Click Menu ................................................................................................................................................. 88 Video Preview ................................................................................................................................................. 89 Alarm Log Part VIII Appendix 91 ................................................................................................................................................. 91 Connection Information ................................................................................................................................................. 92 Important Port Numbers ................................................................................................................................................. 93 Setting an Email Address ................................................................................................................................................. 94 Installation & License Management ................................................................................................................................................. 95 Troubleshooting ................................................................................................................................................. 96 Glossary © 2011 Aventura Part I 2 Aventura VMS Introduction The Aventura Video Management System (VMS) is an incredibly powerful and flexible enterprise software package for recording and distributing live video and audio feeds from analog and/or digital sources. Aventura VMS is capable of handling up to 64 cameras per server simultaneously and can be used to power hundreds of servers within a single, centrally administered system when used in conjunction with Aventura Central Management Server (CMS) software/hardware. Overview Efficient: Aventura's H.264 video encoding delivers unparalleled high-speed compression, using less hard drive space and conserving network bandwidth. Reliable: With 60,000+ installations around the world, Aventura VMS has proven itself both stable and rugged. Connectivity: Access to live video, playback functionality and more with Aventura's robust Client Workstation Software (CWS), web browser interface, and apps for most smart phones and tablets. Verifiable: With frame-level authentication to validate authenticity, video footage can be relied upon as evidence for both internal and external matters. Scalable: Aventura VMS can stand alone as a video management server, or function as part of a larger multiserver system. Flexible: Support for a wide variety of IP cameras, PTZ protocols, and analog cameras. © 2011 Aventura Introduction 3 Components Aventura VMS consists of 5 primary components: Video Recording Individual cameras are recorded according to rules defined on a per-camera basis, such as recording resolution and bitrate. Recording specific cameras or groups of cameras can be triggered either by scheduling or by sensors. Different scheduling options include continuous recording, motion-based recording, recording when a sensor is triggered, or a combination of the three. Live View All cameras connected to the VMS can be viewed in real-time. The Aventura VMS Live View supports remote operation of Pan-Tilt-Zoom cameras and standard monitoring features such as video sequencing, various splitscreen mode options, and user configurable display groups. Virtual Matrixing is also supported for VMS installations running on Aventura DVR systems with on-board video decoding. Live video feeds display icons indicating which cameras are recording at any given time, and the trigger-type for recordings in-progress (schedule, motion, etc). While in VMS Live View it is also possible to monitor the status of sensors and alarms in real-time. Playback Aventura's full-featured playback module delivers an incredibly intuitive ways to browse, search, and review video recordings. The video navigation pane allows users to quickly find the date, time and camera they are looking for. Powerful playback controls deliver the ability to speed up, slow down, and even rewind videos in real-time, while the Play List and Video Timeline allow users to quickly jump between videos. Downloading individual video files or backing up multiple clips by time, date, and camera is incredibly simple with the integrated video backup module and a convenient video download button for each clip in the Play List. Emap Take control with an Emap system that gives users an overhead view of the security network and offers a new level of situational awareness. Find cameras and preview video feeds by physical location instead of memorizing camera names. See sensor and motion alerts in real-time when and where they occur. The Aventura Emap module brings live monitoring into the 21st century, providing users with a straightforward security interface that makes immediate sense. Event Manager Track alerts, alarms, video loss, and other important system events in the Event Manager module. User access to settings screens, inbound and outbound network connections, and more can be sorted and reviewed in a configurable interface. Logs can be exported or selectively forwarded via email. The system also allows administrators to log an acknowledgement for any recorded event, along with optional notes and even file attachments. System Requirements Aventura Video Management Software (VMS) is designed for use only on Aventura DVR Servers. Modifications to the operating system, installation, removal or reconfiguration of software (other than as outlined in this manual), or modifying any hardware components of an Aventura DVR Server (e.g. RAM, Hard Drives, CPU, Video Card, etc) may result in VMS malfunction and invalidate any existing warranty. © 2011 Aventura Part II Getting Started 5 Getting Started When starting Aventura VMS for the first time it is recommended to go through each settings menus and become familiar with the various configuration options. In many cases administrators will find that most settings are already pre-configured with the optimal settings for their specific needs. There are many different custom configuration options however, and it may be desirable to alter some of the settings for any given installation. Even if the default configuration is used, some initial setup may be required. This section will outline the necessary steps to get the VMS up and recording. Before Beginning Time Server It is recommended, where possible, to configure Aventura DVR servers and all other network devices to synchronize with a Time Server. Time Server synchronization is especially useful when multiple VMS installations are present within the same security network or when a network incorporates IP cameras that use their own OSD timestamp. Using a Time Server can ensure compatible timestamps on all cameras, preventing potential confusion when reviewing footage from different cameras or servers during the same time period. Time Server setup and configuration is specific to the operating system and not covered within the scope of this manual. Windows Updates By default, Microsoft Windows Updates are disabled on Aventura DVR Servers with VMS installed. If updates must be installed, it is recommended to handle all update installations manually. Be aware that many updates may require rebooting the server, which will temporarily prevent live-viewing and recording of all connected analog cameras, and prevent recording of any connected IP cameras. Enabling Automatic Updates may interfere with normal operation of the VMS software and is not recommended. Virus Scanning Aventura recommends against the installation and use of anti-virus software on Aventura DVR Servers running Aventura VMS as it may significantly impact system performance and potentially interfere with normal VMS operation. If anti-virus software must be installed, it is recommended to restrict the software from accessing or scanning any of the recording drives used by the VMS (i.e. only scan the primary system drive, typically C:\ ) © 2011 Aventura 6 Aventura VMS System & Network Setup The System & Network menu covers a number of broad areas, such as storage, connectivity, and timestamps. At the top of the menu is the number of analog channels. This is not a setting and is just for informational purposes. If this is the first time the VMS has been started it is a good idea to verify the number of analog channels matches the specifications of the DVR purchased. Recording Rules Below the number of analog channels are checkboxes representing the logical hard drives connected to the system. By default Aventura VMS is configured not to record on the system drive (C:\) because too little disk space on this drive may significantly impede the performance of the machine's operating system. The recording drive currently being used is displayed immediately beneath this area. By default Aventura VMS will write to each of the selected drives until they are full, and when the final drive is filled it will begin overwriting the drives beginning with the oldest recordings. Optionally, the administrator may change that setting here and instruct the VMS to stop recording once all drives are filled. If this option is selected, file cleanup must be handled manually to create new recording space or the system will not be able to record. Connected Devices © 2011 Aventura Getting Started 7 Aventura VMS supports communication with external devices such as PTZ cameras and Alarm Boxes with Sensor Inputs. If using any such devices, be certain to connect them to the COM port on the DVR Server in accordance with the device instructions. Once connected, use this menu to configure the VMS with the correct COM ports. For Sensor devices, there is a drop-down list of supported devices. Select the appropriate one. PTZ camera configuration is set for individual cameras in the Analog Cameras settings window. On-Screen Display The on-screen display (OSD) appears on all analog cameras connected to the VMS, as well as optionally on IP cameras (which often have their own OSD that may be preferred). It can be configured with a variety of time and date formats, including an option to display milliseconds or frame-count. Auto-Reboot Aventura VMS is designed to run indefinitely, however some system administrators may find it desirable to implement a server reboot schedule. The System menu provides the option of selectings a time and day(s) for automatic reboot. Client Connections By default, client connections to the VMS are permitted, but can be disabled in the Network settings menu. This setting solely governs whether or not the VMS will accept incoming connections, and does not affect how or whether inbound connections are authenticated (settings for user authentication are located in the Users settings menu). Connectivity Ports have been pre-configured for each type of connectivity associated with the VMS. The client workstation port governs connections from other computers using Aventura Client Workstation (CWS) software. The web browser port is for incoming connections using Microsoft Internet Explorer. The playback service runs independently from live video, and is required to have its own port configured to accept connections from Aventura Playback modules running on other machines. The Event Manager port is used by the VMS and any connected machines to report to the Event Manager. These ports can be adjusted as required to meet the needs of the local area network. CMS Some systems may integrate Aventura Central Management Server (CMS). The CMS can be used to govern numerous system-wide settings across multiple VMS installations. Aventura VMS offers support for redundant CMS, but only one is required in order to run in CMS mode. © 2011 Aventura 8 Aventura VMS Analog Camera Setup Camera Name By default, analog cameras are numbered by the port they are connecting to the DVR Server through. In multiple DVR systems this may result in cameras with identical names (e.g. Camera01). For this reason it is recommended to set unique, descriptive names for each camera in the Analog Cameras settings menu. Primary Camera Settings Each Analog Camera can be individually configured with the camera's format (NTSC or PAL), desired recording resolution, bitrate, and framerate. The On-Screen Display (OSD) position, font color, and background color can also be configured. If desired, a watermark image can be added to the video as well. Network Stream Settings In order to better manage network traffic, each camera also offers controls for the remote resolution, bit rate, and frame rate for users that are streaming live. These settings define the live video feed delivered to connected client machines, while the primary settings govern the quality of recorded video for both local and remote video playback. Additional Functionality For additional flexibility that may benefit specialized installations and functionality requirements, the © 2011 Aventura Getting Started 9 maximum file size can be set and a maximum storage time can be set for footage from individual cameras. By default the maximum file size should be 30MB and the maximum storage days should be set to automatic. For most installations these settings should remain unmodified. Picture Quality Controls As many cameras perform differently in various lighting conditions, picture controls are available to fine tune image properties such as brightness and contrast. This ensures cameras can provide the sharpest, clearest picture possible in any given installation. Copying Settings Most VMS installations monitor a medium-to-large number of cameras, and administrators may want to use consistent settings for most of the cameras on a given system. Aventura VMS makes such configuration very easy with the Copy function, located at the bottom of the Analog Cameras settings window. This button allows camera settings to be copied to specific cameras on the system, or to all connected analog cameras. When this function is used, all settings will be copied over to the selected camera except camera name and image property adjustments made using the sliders. PTZ Configuration Hardware Setup Analog cameras with PTZ functionality require additional configuration. Prior to modifying PTZ settings in the VMS a proper hardware connection must be made between the PC-based DVR server and PTZ cameras. Please review manuals for the DVR Server and individual PTZ cameras for further information regarding this setup. Individual Camera Setup Each camera connected to the VMS should have a unique address, which can usually be set on the camera itself with small hardware (dip) switches. In order to properly configure PTZ control for a camera administrators must enter the camera's address, baud rate, and communications protocol. This information should be provided by the camera manufacturer and/or may be configurable on the camera itself. PTZ Position By default this setting is configured for "Obverse". Depending on the PTZ design and installation specifics, an administrator may notice "Down" on a particular camera may cause the camera to move "Up" instead. In this case, switching to the "Inverse" position setting should eliminate the problem and cause the camera to respond to control as expected. © 2011 Aventura 10 Aventura VMS IP Camera Setup Most IP cameras will require initial configuration (in accordance with manufacturer instructions) prior to connecting with a VMS. Once initial setup is complete VMS can be configured in the IP Cameras settings menu for both live viewing and recording. © 2011 Aventura Getting Started 11 Automatic IP Camera Detection At the bottom of the settings menu, the "Detect" button provides a quick way to add new cameras on the same subnet of a local area network. Depending on the camera model and security settings on the camera itself, Aventura VMS can detect IP cameras on the network, preview video streams, and quick-configure IP cameras with default settings. In some cases this functionality may be prevented by specific models of camera or security measures, requiring cameras to be manually configured (as described below). Basic IP Camera Settings As with analog cameras, IP cameras should also be given unique camera names to prevent confusion. When configuring an IP camera with Aventura VMS it is important to have the camera manufacturer, IP address, and communications port number on-hand. This information will be required in order to connect to the camera. If a username and password has been set on the camera, the login information will be required to connect. Advanced Settings As with analog cameras, a maximum file size setting is available. For most installations a setting of 30MB should provide the best performance. Some IP cameras may offer two stream types (Main Stream and Sub Stream), which may respectively offer superior video quality or lower bandwidth demands. Administrators can select which stream they would like to connect to. In order to view or record a connected IP camera, the checkbox to "Enable" the camera must be selected. If enabled, an IP camera will not display live video unless the "Live Video" checkbox is also selected. On-Screen Display Many IP cameras have their own OSD, which can be configured through the camera directly. By default, Aventura VMS will not overlay an OSD onto video feeds and recordings from IP cameras. Checking the "Show OSD" box in the settings window will use an OSD created by the VMS instead, ensuring the timestamp on the IP camera is synchronized with other cameras on the system. © 2011 Aventura 12 Aventura VMS Additional Camera Configuration When pressed, the "Config" button will log into the selected IP camera using the stored login credentials. This allows administrators to modify some of the camera's on-board settings without logging into the camera directly through a separate software interface. Note: Adding an IP Camera may require a new license file. If any registration errors appear, please contact Aventura Technical Support ([email protected]). The VMS license files are located in: C:\Program Files\Aventura\Aventura VMS\Licence Note: Some IP Cameras may not be supported. Please contact your Aventura Representative to determine which compatible cameras best fit your needs. © 2011 Aventura Getting Started 13 Configuring Users & Groups User and Group management are accomplished through the "Users" and "Group" settings windows respectively. These screens provide a straightforward way to manage access to the VMS. By default Aventura VMS has password protection disabled, but there are a number of authentication themes available for use by administrators who wish to enforce security policy. The optional configurations are: Local User Management: Users and groups can be defined locally within the Users setting screen of the VMS and assigned specific permissions regarding access to cameras, settings screens, and other functionality. When users log into the VMS they are authenticated locally. CMS User Management: If the VMS is connected to a Central Management Server (CMS), the CMS will handle user and group permissions. When users log into the VMS they are authenticated by the connected CMS. CMS User Management with Active Directory integration: The CMS uses the existing Active Directory users and groups to assign permissions. Users are able to use their Microsoft Windows login to authenticate, and permissions are governed by the CMS. Users Users represent individuals who are authorized to access the VMS. They can be added/edited using the controls at the bottom of the Users window. © 2011 Aventura 14 Aventura VMS Groups Groups represent collections of individuals who share the same access profile. They can be added/edited using the controls at the bottom of the Groups window. User/Group Permissions Permissions can be individually assigned for each camera, with separate per-camera permissions for live viewing, PTZ controls, playback, and video download/backup. Each settings menu can be individually allowed or denied for specific users and groups, along with numerous other features of the VMS. Automatic Logout Timer When password protection is enabled the administrator can optionally set an Auto Logout timer, which will require a user to re-authenticate if they are inactive for the specified time period. Maximum Login Attempts: Administrators can set a maximum number of failed login attempts before a user account is automatically locked, preventing the user account from logging in even if the correct password is subsequently entered. This offers additional security to prevent unauthorized access to a legitimate user's account. Lockout Timer: This determines how many minutes a user account will be automatically locked for if it exceeds the defined number of failed login attempts. If desired, this can be set to "Disable Account", which requires users who are locked out to contact an administrator to have their account re-enabled. © 2011 Aventura Getting Started 15 Creating a Recording Schedule Recording Groups Aventura VMS applies recording rules to user-created "Groups" of cameras. A recording group can consist of a single camera, all cameras connected to the VMS, or anything in-between. This allows administrators to quickly set recording rules in accordance with a wide variety of custom requirements. By default all cameras are in Group01 and set to record on motion-detection 24/7. Group Scheduling Aventura VMS supports five different recording options, identified by different colors on the schedule and playback timelines. Clicking on a color and dragging it to the desired area of the schedule will change the recording option for that portion of time. The schedule itself is organized using a 24-hour timeline from rightto-left (broken into 30 minute segments) and the days of the week from top-to-bottom. Clicking the top-left corner will change the entire schedule (24/7) to the new recording option. Do Not Record (Gray): The camera will not be recorded during periods where this option is specified. Continuous: The camera will always record during periods where this option is specified. Motion: The camera will record if motion is detected during periods where this option is specified. © 2011 Aventura 16 Aventura VMS Sensor: The camera will record if a linked sensor (defined on the Sensors & Alarms settings menu) is triggered during periods where this option is specified. Motion/Sensor: The camera will record if motion is detected or a linked sensor is triggered during periods where this option is specified. Non-Motion FPS: Analog cameras configured for Motion, Sensor, or Motion/Sensor recording will continue to record (at a specified frame-rate) even when no motion or sensor is detected if this option is enabled. This option is disabled by default. Advanced Group Options For event-based (motion or sensor driven) recording Aventura VMS provides the option to record Pre or Post event footage. Pre-event and Post-event recording can each be set anywhere from 3 seconds to 30 seconds. By default the VMS will record for 5 seconds before and after motion is detected or sensors are triggered. For cameras that also have audio feeds, recording of audio can optionally be disabled. This is separate from the "Live Audio" setting in the System & Network settings menu, which is required for monitoring operators to listen to audio on the camera's live feed. © 2011 Aventura Part III 18 Aventura VMS Advanced Functionality Aventura VMS offers advanced configuration options and functionality well beyond simple recording and live video streaming. The options discussed in this section may not apply to all installations, but offer the ability for administrators to truly customize the VMS to their specific needs. Customization options range from the number and order of cameras displayed in the Live View, to configuring event alerts. © 2011 Aventura Advanced Functionality 19 Configuring Display Groups & Virtual Matrixing Display Groups The Aventura VMS Live View can be customized in a number of ways to meet the needs of operators and administrators. Display Groups: Break cameras into logical groups for easy monitoring and switching between groups. Clicking on a group in the Matrix & Display tab while in the VMS Live View will automatically switch split-mode and load the cameras in the selected group. Video Windows: Each split mode displays a set number of video windows. When building a display group, any camera can be assigned to any video window in the selected split-mode. This allows cameras to be displayed to the operator in a logical way, independent from the order they have been configured or connected to the DVR. Split-Screen Modes: Select from modes ranging from a single video window to an 8x8 grid of 64 simultaneous video feeds. Sequencing: When viewing a Display Group in a manually selected split-mode with fewer video windows than cameras that are in the group, turning on sequencing will flip between groups of cameras until all cameras © 2011 Aventura 20 Aventura VMS have been displayed. The sequencing interval is the user-defined pause between sub-groups. e.g. In a display group containing 16 cameras viewed manually as a 4-split with sequencing turned on and an interval of 5 seconds, every 5 seconds the screen would change to a different sub-group of 4 cameras (4 sub-groups total, rotating). Sequencing can be turned on and off in the Live View from the options menu. The Virtual Matrix Virtual Matrixing controls the analog video output from the optional video decoder card. This works in much the same way as configuring the Display Groups, however the sequencing cannot be turned on/off. Due to this fact, the camera/window selection is slightly different. Administrators can select multiple cameras per video window and the selected cameras will display in sequence. Output Port: Systems with on-board decoding and virtual matrixing enabled typically have 2 or more analog output channels. Each channel represents an independent video feed that can be customized Camera Channel: Each camera stream can only be used once by the virtual matrix, but analog cameras and most IP cameras offer two streams. This allows a camera to be broadcast on more than one virtual matrix output. © 2011 Aventura Advanced Functionality 21 Configuring Motion & Mask Zones Motion Detecting motion anywhere within a camera's field of view may not always be optimal for an installation. Sometimes a camera may view a building entrance that is being monitored while also displaying part of a busy street that administrators have no need to record. Similarly, outdoor cameras often have trees or gardens in the field of view which may not be of security importance, but trigger the motion sensor each time the wind blows. Aventura VMS delivers two powerful tools to fine-tune motion detection and give administrators superior performance that meets their specific needs. Motion Zones: Motion zones are outlined in green. By default, the camera's entire field of view is a motion zone. In order to change this, the existing motion zone must first be deleted. Then, by clicking and dragging the mouse over a portion of the video it is possible to create zones in specific areas, such as walkways and entrances. Only motion occurring within the green boxes will trigger the camera's motion detection. Pressing the "Full" button will set the entire field of view back to the default settings (motion detection throughout the entire field of view). Motion Sensitivity: In some cases, it may be preferable to alter the motion sensitivity instead of, or in conjunction with carefully selected motion zones. The motion sensitivity is set to maximum by default. By dialing the sensitivity down, the sensor will require a greater degree of motion before triggering. This is especially useful for outdoor cameras where leaves and other small objects may move across a motion zone meant to record only people. Fine tuning motion detection is beneficial in two ways. First, it saves storage space: Every minute of leaves © 2011 Aventura 22 Aventura VMS blowing in the wind is one less minute of potentially important footage a DVR Server can store. Second, it makes reviewing footage faster and easier: The less irrelevant video recorded, the quicker it is to review. It is important to be careful when configuring these settings however, as restricting the motion detection zones and sensitivity too much may result in failure to record important events (which may not trigger a particular zone or sensitivity). Mask Sometimes a camera may need to be positioned in such a way that the field of view includes sensitive objects an administrator does not want to record, nor desire operators to be able to view during live monitoring. The Mask Zone creation tool allows administrators to black-out areas of a camera's field of view, so they will neither appear on the camera's live feed nor in playback footage. Creating a Mask Zone is accomplished using the same method as a Motion Zone. Click "Add" then click and drag on the video image to create a box covering the area that should not be visible. A black box will cover that area of the camera's field of view once the settings screen is saved and closed. Pressing the "Clear" button and saving will remove all masks currently active for that camera. © 2011 Aventura Advanced Functionality 23 Configuring Sensor Alerts Aventura VMS systems connected to an optional Aventura Alarm Box can be configured to respond to external sensors, as well as trigger external alarms. Sensors Each group of sensors can be named and must be of the same type (Normal Open vs. Normal Closed). Selecting the checkbox next to a sensor will add it to the current group. Clicking the pencil will allow the administrator to edit the name of the currently selected sensor. Actions Each group of sensors can be configured to take a specific set of actions when sensors in that group are triggered. These actions include: Play a user-selected alert sound. Send an email alert (if email is enabled and configured in the "Email" settings window). Trigger the sensor on the emap, providing visual information to the user. © 2011 Aventura 24 Aventura VMS Trigger recording on linked cameras (if they are set to "Sensor" or "Motion/Sensor" recording in the "Recording" settings window). Activate a PTZ camera to turn to a preset position. Trigger one or more external alarms (clicking the pencil next to the alarms allows administrators to enter descriptive names) NOTE: Alarms require an optional Alarm Box accessory. Time-Outs The alert time-out only affects external alarms. If a sensor is set to trigger an external alarm, once that sensor stops triggering the VMS can treat the linked alarm three different ways: Stop Immediately: This will cause the alarm to stop as soon as the sensor is no longer being triggered. Stop After Set Time: Once the sensor stops being triggered, the alarm will remain active for a set period of time defined by the administrator. Do Not Stop: The alarm will remain active until manually switched off in the Sensors & Alarm tab on the Live View. Sensor Schedule The schedule at the bottom of the window allows administrators to schedule when alerts are (or are not) triggered. Clicking on either "Trigger" or "Do Not Trigger" will change the active color (displayed on the top or left border of the grid). Clicking on the top-left corner of the grid will fill every hour and day of the week with the actively selected option. Individual 30-minute periods can also be selected individually. Clicking one of the labels at the top or left will fill that label's row or column (e.g. clicking Friday while "Trigger" is active will change the setting for the entire day) and administrators can also click-and-drag on the schedule to change the selected block of time. © 2011 Aventura Advanced Functionality 25 Configuring Video Alerts Aventura VMS supports two types of video alerts: Motion and Video Loss. Motion Alerts Cameras can be grouped together (usually into zones based on physical location). To add a camera to the current group, check the box next to the camera name. Each group can be configured to take a specific set of actions when sensors in that group are triggered. These actions include: Play a user-selected alert sound. Send an email alert (if email is enabled and configured in the "Email" settings window). Trigger the sensor on the emap, providing visual information to the user. Trigger one or more external alarms (clicking the pencil next to the alarms allows administrators to enter descriptive names) NOTE: Alarms require an optional Alarm Box accessory. © 2011 Aventura 26 Aventura VMS Sensor Schedule The schedule at the bottom of the window allows administrators to schedule when motion alerts are (or are not) triggered. Clicking on either "Trigger" or "Do Not Trigger" will change the active color (displayed on the top or left border of the grid). Clicking on the top-left corner of the grid will fill every hour and day of the week with the actively selected option. Individual 30-minute periods can also be selected individually. Clicking one of the labels at the top or left will fill that label's row or column (e.g. clicking Friday while "Trigger" is active will change the setting for the entire day) and administrators can also click-and-drag on the schedule to change the selected block of time. Video Loss Alerts Alerts can also be triggered based on video loss. Video Loss Alerts are global, and when enabled will apply to all cameras at all times. If Video Loss Alerts are enabled, three possible actions can be triggered: Play a user-selected alert sound. Send an email alert (if email is enabled and configured in the "Email" settings window). Trigger the sensor on the emap, providing visual information to the user. © 2011 Aventura Part IV 28 Aventura VMS Live View (Main Interface) Video Window Video Recording Status Options Tab Buttons Active Tab Panel Split Modes System Information Lock Button Minimize Button Close Button On Screen Keyboard Button Help Button © 2011 Aventura Live View (Main Interface) 29 Recording Status Recording Status – When a camera is currently recording, an icon will be displayed on the top right of its live video window. That icon indicates which type of recording is configured for that camera. Recording Status Icons Manual Recording – If a camera is set to manual record the icon will appear until the manual record is turned off. Continuous Recording – If the camera is set to continuous record, the icon will only appear during the set time frame. Motion Detection Recording – If the camera is set to record on motion, the icon will only appear when there is motion detected in the video. Sensor Detection Recording – If the camera is set to record on sensor, the icon will only appear when a sensor is triggered. Non-Motion Recording – If the camera is set to record on motion, sensor, or motion/sensor and "When there is no motion or sensor, record at (FPS)" is set, the icon will only appear when there is no motion detected and/or no sensor triggered. © 2011 Aventura 30 Aventura VMS Options (Right Click Menu) Options – The options button is located on the lower left of the main interface. Clicking this button will bring up a list of functions available in the software. This menu can also be accessed by right clicking on any video window. Full Screen View – Removes the GUI and increases the size of the video windows. To exit full screen right click anywhere on the video and click the "Full Screen View" button again. Sequence – The software will rotate through all cameras at the rate set in Settings -> Display. Note: The video split must be set to a smaller number than the amount of cameras in the system in order for sequence to function properly. Capture Image – Saves a screenshot from the currently selected camera to the (Record Drive)\_Snapshot_\ folder. Event Record – Shows the manual recording menu. Playback – Shows the playback menu. Emap – Loads an electronic map screen that allows the user to layout camera and sensor locations. See Emap section for more information. The Emap is not available on Standard or Advanced DVRs. Event Manager – Loads the event monitoring interface. Event Manager is not available on Standard or Advanced DVRs. Settings – Shows the settings menu. Motion and Mask – Motion sensitivity and motion/mask zone settings. Create Log Entry – Manually add an event to the system log. © 2011 Aventura Live View (Main Interface) 31 Open Explorer – Opens a file explorer window to allow the user to browse computer files. About – Opens a window with information about the software's current version. Lock – Logs the current user out of the DVR. The DVR will continue to record, but will require a user login to operate. Please refer to the "lock button" in the buttons section for more information. Exit – Will prompt the user to exit the software. Clicking “OK” will shut down the software and stop recording, clicking “Cancel” or “Close” will return to the main interface. © 2011 Aventura 32 Aventura VMS Event Record Selected Camera – Allows continuous recording of the selected camera regardless of the recording schedule. Will record until unselected or the software is closed. All Cameras – Allows continuous recording of all cameras regardless of the recording schedule. Will record until unselected or the software is closed. © 2011 Aventura Live View (Main Interface) Playback Playback – Loads the playback screen to playback recorded video, view captured images, and burn video/images to CDs/DVDs. See Playback section for more information. Quick Play – Plays the last recorded file from the selected camera in a small window. This is generally used to review an event from seconds or minutes earlier. © 2011 Aventura 33 34 Aventura VMS Settings System & Network – DVR system settings and Settings for remote connectivity. Analog Cameras – Settings for analog camera inputs, including PTZ controls. IP Cameras – IP camera configuration settings. Recording Schedule – Record type and record time settings. Matrix & Display - Digital matrix output settings & Live view screen settings. Alerts – Alert control settings. Sensors & Alarms – Sensor detection & alarm control settings. Access Control – Access Control settings. POS – Point of Sale settings. Video Analytics – Video analytics settings. Email – Email configuration settings. Users – User management settings. © 2011 Aventura Live View (Main Interface) 35 Motion and Mask Settings Motion setup allows the user to set the motion sensitivity and areas for motion recording. Mask setup allows the user to block out an area on a camera. Camera – Select which camera to setup. Motion – Setup the motion configuration. Mask – Setup a privacy area on the video. Test Button – Shows what the software is currently detecting as motion. Save Button – Saves the changes. Close Button – Closes the "Motion And Mask" window. © 2011 Aventura 36 Aventura VMS Motion Settings The motion area(s) are indicated by green boxes. By default the entire camera area is selected for motion detection. Pressing the “Test” button at the bottom will indicate what the software is currently detecting as motion on the live video. If the software is detecting too much motion lower the sensitivity and run “Test” again. To remove areas from motion detection first press “Delete” in the motion box. Once there are no green boxes on the screen drag new motion areas onto the video panel. After this is done run “Test” again and the motion outside those green boxes will not be detected. Note: There is a maximum of 12 motion areas per camera. Mask Settings Masks are indicated on the video by black boxes. Masks are generally useful to block out an access control panel, window, or door. This area will be blocked out on both live and recorded video. To add a mask click the “Add Mask” button and drag out an area on the video panel. The “Delete” button in the mask section will remove all masks on that camera. Note: There is a maximum of 12 mask areas per camera. Create Log Entry Create Log Entry – Allows user to make an entry in the system log. This entry will show the user name of the operator, the time he logged into the software (On Duty Time), and the time the log file was created (Log Time). Simply type the note in the text box and click “Save” on the bottom right. This entry will appear in the system log. © 2011 Aventura Live View (Main Interface) 37 Buttons Header Buttons Help Button – Located on the top left of the main interface. This will bring up the help manual for the main interface window. Keyboard Button – Located on the top left of the main interface. This will bring up the Windows virtual keyboard to allow typing if no physical keyboard is connected to the DVR. Lock Button – Located on the top right of the main interface. If the software is locked the button will appear in red. While the software is locked the user will not be able to operate the DVR. To unlock the software click anywhere on the DVR screen and the software will prompt for a user name and password. In order to lock the software password protection must be enabled in Settings -> Users. Minimize Button – Located on the top right of the main interface. This button will minimize the software and allow access to the Windows desktop while the DVR is recording. Close Button – Located on the top right of the main interface. This button will prompt the user to exit the software. Clicking “OK” will shut down the software and stop recording, clicking “Cancel” or “Close” will return to the main interface. Split Mode Buttons Split Mode – Located at the bottom of the main interface. These buttons allow the user to quickly change the live view video split-screen mode. © 2011 Aventura 38 Aventura VMS Tabs Tabs are located on the bottom-left of the Live-View. They allow users to access and control different aspects of the VMS in real-time. The four tabs are: Matrix & Display PTZ Control Sensors/Alarms Network © 2011 Aventura Live View (Main Interface) Matrix & Display Tab Matrix & Display – Located on the bottom left of the main interface. Clicking this tab will bring up the Matrix & Display panel. The panel will allow the user to quickly switch between matrix groups and display groups. These groups can be setup in Settings -> Matrix and Settings -> Display. Matrix Group – Select the matrix group to use. Display Group – Select the display group to use. © 2011 Aventura 39 40 Aventura VMS PTZ Control Tab PTZ Control – Located on the bottom left of the main interface. Clicking this tab will bring up the PTZ panel. Focus –/+ – Overrides the auto-focus setting of the PTZ to allow manual focus control. Pan/Tilt Control – Pressing and holding the pan/tilt buttons allows the user to adjust the view of the PTZ camera by moving it up/down/right/left. Note: If these controls are reversed go to Settings -> PTZ Camera Config and change the “PTZ Position”. Zoom –/+ – Pressing and holding the zoom buttons causes the PTZ camera to zoom in or zoom out. Iris –/+ – Overrides the auto-iris setting of the PTZ to allow manual iris control. Auto Pan – Triggers the PTZ to continuously pan 360° until unselected. Speed – Adjusts the pan/tilt speed of the PTZ camera. Presets – Triggers the PTZ to go to the position of the selected preset. To set these presets go to Settings -> PTZ Camera Config -> Setup Tour. Tours – Triggers the PTZ to start a tour through presets. To setup the tour go to Settings -> PTZ Camera Config -> Setup Tour. Command Console – Allows advanced commands to be sent to the PTZ. (e.g. “95” “Go” brings up the OSD menu for many PTZ cameras). © 2011 Aventura Live View (Main Interface) Sensors/Alarms Tab Sensors/Alarms – Located on the bottom left of the main interface. Clicking this tab will bring up the Sensors/Alarms panel. This panel allows the user to view the sensor status and activate alarm outputs. Sensor and alarm settings can be setup in Settings -> Sensors or Settings -> Alarms. Sensors – Shows the status of the sensors connected to the system. The number will appear red when a sensor is triggered. Alarms – Shows the status of the alarms connected to the system. The number will appear red when an alarm is triggered. The alarm can be manually triggered by clicking the appropriate number. Alarm On/Off – Clicking the alarm bell for a given alarm will cancel the alarm if it is currently active, or manually trigger the alarm if it is not. NOTE: Alarms require an optional Alarm Box accessory. © 2011 Aventura 41 42 Aventura VMS Network Tab Network Adapter – Shows the name of the network card the software is using. IP Address – Shows the IP address of the DVR. Subnet Mask – Shows the subnet of the DVR, generally 255.255.255.0. Gateway – Shows the gateway of the DVR. Clients Connected – Shows a list of IP addresses that are remotely connected to the DVR. © 2011 Aventura Live View (Main Interface) 43 System Information System Information – Located at the bottom right of the main interface. This panel displays the free recording space, current date, current time, selected camera number, IP address, and current CPU usage. Hard Drive Space – Displays the remaining available record space on the DVR. Date & Time – Displays the current date and time of the DVR. CPU Usage – Displays the current CPU usage of the DVR. Current Camera – Displays the camera that is currently selected in live view. Version Information – Displays the software version number. © 2011 Aventura 44 Aventura VMS Quick Play Quick Play will play the last recorded file from the selected camera in a small window. This is generally used to review an event from seconds or minutes before. This playback method allows the user to play/pause the video, go through the video frame by frame forward or reverse, and browse to older or newer files. For more advanced playback functionality please go to Settings -> Playback -> Playback. Time bar – Shows the current position on the selected video clip. Previous File – Loads the video file before the one currently playing. Previous Frame – Jumps back one frame from the current position. Slow Playback – Slows down the speed at which the video plays. Pause/Play – Plays/pauses the video. Faster Playback – Increases the speed at which the video plays. Next Frame – Jumps forward one frame from the current position. Next File – Loads the video file after the one currently playing if it exists. Snapshot – Captures an image from the current video frame. Audio – Enable/Disable audio playback for the current video clip. © 2011 Aventura Part V 46 Aventura VMS Settings System & Network Recording Information Analog Channels – Displays the number of analog inputs (cameras) supported on the DVR. This number can only be increased with additional hardware (DVR model dependant). Recording Drives – The drives used by the VMS for storing recorded video. WARNING: C:\ drive is not recommended. Current Recording Drive – The drive the DVR is currently recording to. When Drive is Full: Overwrite Data – When all recording drives are full the oldest video will be deleted to allow the DVR to continue recording. Stop Recording – When all recording drives are full the DVR will stop recording and display a warning © 2011 Aventura Settings 47 message on the monitor. Device Configuration PTZ COM Port – COM Port used to communicate with PTZ cameras. Sensor COM Port – COM Port used to communicate with an Aventura Alarm Box Sensor Device – Device connected to the Sensor COM Port. OSD Options Date Format – Allows the user to select the format that the date will be displayed on the cameras. Time Format – Allows the user to select the format that the time will be displayed on the cameras. Additional Time Format – Allows the user to set the cameras to display milliseconds or frame counting. Live Audio – Outputs live audio from the selected camera to the DVR speakers. Note: This does not affect recording of the audio and network transmission of audio. For recorded audio check Settings -> Recording Schedule -> Record Audio and network transmission check Settings -> Network -> Transmit Audio. Auto-Reboot Options Auto-Reboot Day(s) – Allows the DVR to be set to reboot at the specified day/time every week. Auto-Reboot Time – The time the system should reboot on selected Auto-Reboot days. Settings Management – Import, Export, or Restore settings. Network Configuration Allow Client Connections – Allows users to connect remotely to the DVR using the NVR Client software or Web Client software. Network Adapter – Defines which of the DVR Server's network connections is used by the VMS. Device Name – Name of the server, used to identify the server when other devices connect. Client Workstation Port – The port that the software uses Client connections. The default is 5100. Playback Port – The port used to handle playback requests (local and remote). The default is 8731. Alarm Port – Used to connect to the Event Manager. The default is 5300. Web Browser Port – The port the software uses for Web Client connections. The default is 8000. Note: The Web Client will only work with Internet Explorer. © 2011 Aventura 48 Aventura VMS Video/Audio Buffer Type – Adjust buffer preferences. Options: Real-Time Audio/Video (no buffer, default), Normal buffering, or Smooth (extended) buffering. Transmit Audio – Enable/Disable audio transmission. Selecting enable will use additional bandwidth per channel. CMS Configuration Primary Server IP – The IP Address of the primary CMS server. Primary Server Port – The port the software uses to talk to the primary CMS server. Secondary Server IP – The IP address of the secondary CMS server. Secondary Server Port – The port the software uses to talk to the secondary CMS server. Test CMS – Tests connectivity to the primary and secondary CMS servers. The details will be shown in the white box below. © 2011 Aventura Settings 49 Analog Cameras Camera Selection Camera – Indicates the camera number that has its options currently being displayed. Camera Name – A description of the camera. By default this is overlaid on the camera video. Recording Options Enable Camera – This camera will show video on the screen if it’s functioning properly. If the camera is not functioning properly or not connected the user will see the "No Video" screen. Disabling the camera will display a black box instead of showing the camera video or "No Video"” screen. Camera Type – The type of signal coming from the camera. WARNING: This is generally auto detected by the software. It is not recommended to change this setting. Resolution – The resolution of the recorded video (Width by Height). Available resolutions are 4CIF (704x480), DCIF (528x320), and CIF (352x240). © 2011 Aventura 50 Aventura VMS Bitrate Type: Variable – The recording bitrate will adjust based on the amount of motion. When there is no motion the bitrate will stay low to conserve space. When there is motion the bitrate will increase to keep video quality high. Constant – The recording bitrate will stay the same regardless of whether there is motion. Bitrate: On Variable Bitrate – Best is the highest quality, but takes up significantly more hard drive space than other options. Good is hardly distinguishable from best, but takes up much less hard drive space. Medium shows slight degradation on motion, but takes up less hard drive space than Good. Low/Lowest show large amounts of degradation, but take up little hard drive space. On Constant Bitrate – Allows the user to set the megabytes/hour. A higher megabytes/hour will generally give better quality at the cost of less record time. Frame Rate (FPS) – The frames per second that the software will record. Max File Size (MB) – The maximum file size of the video clips. Once this size is reached the software will create a new video file. This affects the delay and length of video in “Playback Last Recorded File”. The default is 30MB. WARNING: It is not recommended to go below 10MB. Maximum is 512MB. Max Storage Days – The maximum number of days the camera’s video will be stored. Auto will store video for as long as possible. Note: This is only for limiting the amount of days stored. If the DVR doesn’t have the drive space, it will store less days than the value set. Image Configuration Brightness, Contrast, Hue, Saturation – Use the sliders to adjust the camera to the desired video settings. Clicking the button on the right will reset to the default value. Volume – Use the slider to adjust the value of the audio associated with the camera. Clicking the button on the right will mute the volume. Remote Settings Resolution – The resolution of the video transmitted to clients (Width by Height). Available resolutions are Same as Record (will transmit the "Recording Resolution"), CIF (352x240), and QCIF (176x120). Bitrate (Kbps) – Allows the user to set a bitrate value. This should be set depending on the user's available bandwidth and number of cameras. A value between 30-256 is low quality, 256-512 is medium quality, 512-768 is high quality, and 768-1024 is very high quality. Frame Rate (FPS) – The frames per second that the software will send to clients. PTZ Configuration Address – The address that is set on the PTZ camera. Note: The software may not read the address as displayed on the PTZ video. The software reads the © 2011 Aventura Settings 51 address using standard binary. If all address dip switches are off the software will not be able to communicate commands to the camera. Protocol – The communication type the PTZ camera uses. Baud Rate – The baud rate used by the PTZ to communicate. Orientation – If the PTZ is mounted correctly use obverse. If the PTZ is mounted upside down, inverse will reverse the directional controls to be correct. OSD Options Position – The on-screen display position where the date, time, camera description, and watermark will be displayed. (Top Left, Top Right, Bottom Left, Bottom Right) Font Color – Select color for on-screen display text. Default is Auto (adjusts black/white based on color of video behind text). Background Color – Select color for on-screen display background. Default is None. Watermark Bitmap File – Allows the user to overlay a small image onto the cameras recording. Copy Copy Setup to – Copy the current setup and apply it to other cameras. This will copy all settings except "Camera Description". Note: COM Port settings for PTZ communication are set in the System & Network settings window. © 2011 Aventura 52 Aventura VMS IP Cameras IP Camera List Entering the IP Cameras settings window presents the user with a list of known IP cameras that have been added to the system These cameras will have a colored circle next to them to reflect their current status: Green Circle – IP camera is licensed and displaying. Yellow Circle – IP camera is found, but not licensed. Red Circle – IP camera is not found, or not authenticating. Grey Circle – IP camera is disabled. Action Buttons: Add – To add an IP camera input all the above information and press the “Add” button. Edit – To modify an IP camera select it from the list, modify the desired information, and then press the “Modify” button. Remove – To delete an IP camera select it from the list and press the “Delete” button. © 2011 Aventura Settings 53 Add/Edit IP Camera Window Camera Name – Allows the user to name the IP camera for easy identification. IP Address – The IP Address of the IP camera. Camera Manufacturer – Select the manufacturer of the IP camera. Camera Type – The type of video stream the IP camera transmits. Video Port – The port the IP camera uses for video connections. User Name – The user name needed to connect to the IP camera. Leave this field blank if the camera does not require a login. Password – The password needed to connect to the IP camera. Leave this field blank if the camera does not require a login. Max File Size (MB) – The maximum file size of the video clips. Once this size is reached the software will create a new video file. This affects the delay and length of video in “Playback Last Recorded File”. The default is 100MB. WARNING: It is not recommended to go below 10MB. Maximum is 512MB. CONFIG – Connects directly to the selected camera in order to make configuration changes. Stream Type – Determines whether the software connects to the camera's video Main Stream or Sub Stream. Camera Options – Enable/disable the selected camera, Enable Live Video or recording only, Enable/disable Aventura's OSD. © 2011 Aventura 54 Aventura VMS Detect Button – Detects IP cameras that are powered and connected to the network. Settings Button – Allows easy configuration of many standard on-camera settings directly through the VMS. © 2011 Aventura Settings 55 Recording Group – Allows the user to set multiple recording schedules for different cameras. Groups can be given descriptive names to help administrators and users differentiate them. Pre-Event Record – Will record a set amount of seconds before the event when recording on motion or sensor. Post-Event Record – Will record a set amount of seconds after the event when recording on motion or sensor. Record Audio – Records audio for the selected cameras. Note: This is separate from live audio. For live audio check Settings -> System -> Live Audio. Selected Camera(s) – The camera(s) selected to record in this group. Recording Schedule The Recording Schedule allows the user to set the type of recording and time to record. Select the "Recording Mode" button to choose a record type. Clicking the top left of the grid will set the whole grid to the selected "Recording Mode" option. Clicking the day or hour will set that row or column to the selected "Recording Mode" option. Select or drag across specific cells in the grid to set a more detailed schedule. © 2011 Aventura 56 Aventura VMS Five different recording modes are available: Continuous – Records all the time during the selected days and times in the grid. Do Not Record – The DVR will not record the cameras during the selected days and times in the grid. Motion – Records when there is motion detected on the cameras during the selected days and times in the grid. For advanced motion configuration go to Settings -> Motion and Mask. Sensor – Records when there is a sensor triggered for the cameras during the selected days and times in the grid. This requires advanced setup in Settings -> Sensors. Motion/Sensor – Records when there is motion detected or a sensor is triggered for the cameras during the selected days and times in the grid. Non-Motion FPS – Records at the frame rate specified at times of no motion and/or no sensor during the selected days and times in the grid. Note: Affects Motion, Sensor, and Motion/Sensor recording types. © 2011 Aventura Settings 57 Matrix & Display Matrix Options Note: The following features require the DVR Server to be equipped with the optional Matrix Decoder card. Group – Allows the user to set multiple matrix splits/layouts for the cameras. Group Name – Allows the matrix group to be named for easy identification. This name will be displayed in the “Matrix & Display” list. Output Port – The output port on the digital matrix card. A digital matrix card will either have 2 output ports or 4 output ports. Output Type – NTSC or PAL, based on the monitor that will be connected to the output port. NTSC is the standard generally used in North America, north and west South America, and Japan. PAL is the standard generally used elsewhere. Sequencing Interval – The speed at which the cameras will sequence (rotate). Sequencing will automatically occur for groups with more cameras than fit in the selected split-screen mode, or when more than one camera is assigned to a specific video window. © 2011 Aventura 58 Aventura VMS Split Layout – The number of cameras that will be displayed. Video Window – The window where the selected camera(s) will be displayed. Refer to the image above to view the windows location. Camera Channel – Each camera can be displayed a maximum of TWO times on the matrix. To display a camera already used in a matrix a second time select “Camera sub channel”. Selected Camera(s) – The camera that will be displayed in the selected window. If multiple cameras are selected they will sequence at the rate set in the sequencing interval. Play Audio Channel – The audio channel that will play from the matrix audio output. Display Options Display groups function similar to a virtual matrix, but are displayed on the computer's monitor (VMS Live View). Group – Allows the user to set multiple display splits/layouts for the cameras. Group Name – Allows the display group to be named for easy identification. This name will be displayed in the “Matrix & Display” list. Sequencing Interval – The speed at which the cameras will sequence (rotate). Sequencing for display groups is turned on/off from the main (options/right-click) menu. Split Layout – The number of cameras that will be displayed. Video Window – The window where the selected camera(s) will be displayed. Selected Camera – The camera that will be displayed in the selected window. © 2011 Aventura Settings 59 Sensors & Alarms Note: The following features require the optional Alarm/Sensor Box accessory. Group Selection Group – Allows the user to set multiple alarm schedules for the cameras. Group Name – Allows the user to assign a descriptive name to differentiate alert groups. Sensor Configuration Note: Sensor Device Model and COM Port are assigned in the System & Network settings window. Sensor Type: N/C – Normally closed. N/O – Normally open. Play Alert Sound – The sound the DVR will play when an event occurs. A sound file can be found in C:\Program © 2011 Aventura 60 Aventura VMS Files\Aventura Technologies\Aventura DVR Server\Sound. Email Alert – Will send an email when an event occurs. Refer to Settings -> Email to setup email options. Trigger Alert on Client – Will send an alert to a client NVR. Refer to Settings -> Network to setup client options. After Sensor Time-out: Stop Immediately – Will stop the alarm output when the sensor turns off. Do Not Stop – Will continue the alarm output until manually turned off. Wait X Secs. Then Stop – Will stop the alarm output when the sensor turns off after specified delay. Sensor Input(s) – Select the input(s) to monitor in this group. Linked Camera(s) – Select the camera(s) to record when the selected input is triggered. Note: The record type will need to be set to “Sensor” or “Motion/Sensor” for this option to work. Go to Options -> Settings -> Recording. Trigger Alarm Output(s) – Triggers the selected output relay(s) on the alarm box. Activate PTZ – When a sensor input is triggered to call a preset on set PTZs. Preset – Calls the selected preset on the selected PTZ when a sensor input is triggered. Sensor Schedule Select the days and times to monitor the sensors. Trigger – Monitors sensors at the selected times. This is indicated on the "Alarm Schedule" by the pink grids. Do Not Trigger – Ignores sensor inputs at the selected times. This is indicated on the "Alarm Schedule" by the gray grids. Sensor Schedule – Allows the user to set the times to monitor the sensors. Clicking the top left of the grid will set the whole grid to the selected "Sensor Mode" option. Clicking the day or hour will set that row or column to the selected "Sensor Mode" option. Select or drag across specific cells in the grid to set a more detailed schedule. © 2011 Aventura Settings 61 Alerts Motion Configuration Group – Allows the user to set multiple matrix splits/layouts for the cameras. Group Name – A description of the group. Selected Camera(s) – The camera(s) that will trigger a motion alarm. Play Alert Sound – The sound the DVR will play when a motion alarm is triggered. A sound file can be found in C:\Program Files\Aventura Technologies\Aventura DVR Server\Sound. Email Alert – Will send an email when a motion alarm is triggered. Refer to Settings -> Email to setup email options. Trigger Alert on Emap – Will send an alert to the Emap module. Trigger Alarm Outputs – Triggers an external alarm (requires an Alarm Box). © 2011 Aventura 62 Aventura VMS Video Loss Note: Video Loss Alerts are global. When enabled the alerts apply to all cameras at all times. Enable Alert – Enables the video loss popup. Play Alert Sound – The sound the DVR will play when video loss is detected. A sound file can be found in C:\Program Files\Aventura Technologies\Aventura DVR Server\Sound. Email Alert – Will send an email when a video loss occurs. Refer to Settings -> Email to setup email options. Trigger Alert on Emap – Will send an alert to the Emap module. Sensor Schedule Select the days and times to monitor cameras for motion-based alerts. Trigger – Monitors motion for alerts on selected cameras at the selected times. This is indicated on the "Alarm Schedule" by the pink grids. Do Not Trigger – Motion-alerts will not be triggered during the selected times. This is indicated on the "Alarm Schedule" by the gray grids. Sensor Schedule – Allows the user to set the times to monitor the sensors. Clicking the top left of the grid will set the whole grid to the selected "Sensor Mode" option. Clicking the day or hour will set that row or column to the selected "Sensor Mode" option. Select or drag across specific cells in the grid to set a more detailed schedule. © 2011 Aventura Settings 63 Email Enable Email – Allows the software to send email using the information below. This also must be enabled in the Settings -> Sensors and/or Settings -> Alarms. Email Screenshot – Includes a screenshot when a motion-based email alert is triggered. Outgoing SMTP Server – The SMTP mail server to send the email through. SMTP Port – The port the SMTP server uses to send email. Use SSL Authentication – This box should be checked if the email server requires SSL authentication. User Name – Login name to your account on the SMTP server. Password – Password to your account on the SMTP server. Sender’s Email – The email address displayed on the alarm/sensor emails. Send To – The email address where to send the alarm/sensor emails. © 2011 Aventura 64 Aventura VMS Copy To – A second email address to send the alarm/sensor emails. Test Button – Tests the current settings. Note: It is recommend to “Test” the email configuration after setup. © 2011 Aventura Settings Users & Groups Software Protection Options Password Protection – Requires a password to log into the DVR software and to connect remotely. Auto Logout In – Will automatically log out of the DVR software after the set amount of inactivity. Maximum Login Attempts – Number of failed login attempts before user's account is locked. © 2011 Aventura 65 66 Aventura VMS Lockout Time – Number of minutes before a locked account will automatically unlock again. User List – Displays a list of users added to the software. Add/Edit Window User Name – Login name when adding or modifying a user. User Name must be 12 characters or less. Full Name – Real name of the person associated with the user name. Email – User's email address. Password – Password for the user. Password must be 12 characters or less. Confirm Password – Enter the same password to confirm there is no typo. Member Of – Assign User to a pre-defined group. Permissions – Limit user's right to access to certain area. Account is Disabled – User cannot login if this is checked. Groups The Groups settings window operates much the same way as the Users settings window, but allows administrators to assign permissions to more than one user at the same time by combining users into groups. © 2011 Aventura Part VI 68 Aventura VMS Playback Module Playback Video Channels Video Split Mode Date Selection Server & Camera Selection Timestamp/Video File Selection Recorded Video Tab Play List Tab Play Control Tab Downloads Tab Application Log Tab Playback Controls Smart Search Camera Search © 2011 Aventura Playback Module 69 Tabs Recorded Video Tab – This is the default tab upon loading the entering the playback module. It allows for easy selection of video via Server, Camera, Date and Time. Play List Tab – Lists all of the files currently queued for playback for jumping forward or backward within the selected camera/timeline and easy downloading of video files. Controls Tab – Provides precision control over video playback. Downloads Tab – Displays progress of current and recent video downloads. Application Log Tab – Displays errors, warnings, and informational data. © 2011 Aventura 70 Aventura VMS Date Date – Located on the middle left of the playback interface. Clicking this tab will bring up the date panel. By default the current day is selected. Year – Allows the year the video was recorded to be selected. Month – Allows the month the video was recorded to be selected. Today – Displays the current system date. Calendar – Shows the calendar for the selected month. The current selected day is highlight in yellow, days with recorded video are displayed in green, and days with no recorded video are displayed in gray. © 2011 Aventura Playback Module 71 Controls Playback Controls – Play, Pause or Stop the currently playing video file, or synchronize all currently playing video streams to the timestamp of the currently selected window. Time Zoom – Adjust the scale of the current timeline window. The maximum scale of a timeline is 72 hours, while the minimum is 30 seconds. Playback Speed – Alter the forward or reverse playback speed of the currently selected video. Camera ID & Timestamp – Displays the ID of the camera the adjoining timeline is associated with and the current playback timestamp. Timeline – Displays the timeline location of the associated video and allows users to quickly jump forward or backward within the timeline. Legend – Color reference to identify different sections of timeline (No video, scheduled video recording, motion-triggered video recording, sensor-triggered video recording, and manually recorded video). Video Window Controls – Each video playback split-window also has individual controls that appear when a mouse hovers over the bottom of an active video window. This includes some of the standard controls, as well as additional controls that allow users to advance or rewind the video frame-by-frame or zoom in on a portion of the recording. © 2011 Aventura 72 Aventura VMS Options (Right Click Menu) Full Screen – Allows the video playback area to fill the screen, removing all controls other than the right-click menu and pop-up controls available at the bottom of each active video window. Keep Aspect Ratio – Forces videos to maintain their original aspect ratio (width:height) so they do not appear stretched. By default, videos will stretch to fill the available space that is assigned to their individual splitwindows. Capture Image – Takes a snapshot of the current video frame and allows the user to save the image. Smart Search – Find events quickly with a motion-based video search. Backup – Allows users to backup video files by camera and time frame. © 2011 Aventura Playback Module 73 Backup Window Search Conditions – Search for specific cameras by name. Camera List – Select which cameras have videos that will be backed up. Time Frame – Select beginning and ending times to define time frame that will be backed up. Selection Controls – Add, Remove, or Modify the videos currently selected for backup. Selected Video – Displays the videos currently selected for backup. Combine FIles – Optionally combine multiple videos into a single video file (file size limitations may apply). Case Report – Attach report and data to video backup. Burn Disk – Backup the selected videos to writeable CD or DVD media. Export – Backup the selected videos to a folder on a local drive. Exit – Closes the backup window. Copy Player – Optionally include a copy of the video player application in the backup. Validate – Validates the frame-level authentication of each video file. Total Size – Displays the estimated total size of the backup based on the currently selected videos. © 2011 Aventura 74 Aventura VMS Case Report The case report window allows users to attach relevant information to video backups, including title and description for the event, type of event, case number and file attachments. © 2011 Aventura Playback Module 75 Film Strip The film strip feature allows users to view screenshots from multiple points on a timeline simultaneously in order to quickly find an event. © 2011 Aventura 76 Aventura VMS Smart Search Drag a rectangle around a portion of the video feed and click search to watch only recording with motion in that area of the screen. © 2011 Aventura Part VII 78 Aventura VMS Emap Map Window Edit Mode Zoom Ratio Device Tree Alarm Log Video Preview © 2011 Aventura Emap Menu Bar Edit Mode Button – After pressing this button the user will be able to move, rotate, resize, mirror, and flip any icons on the map. This will also enable the right click options of Add Map, Add Camera, Add Sensor/Alarm, Delete, Rename, and Properties. Zoom Ratio – Allows the user to adjust the size of the map on the screen. This option will be disabled if Full Size -> Fill Window was selected from the right click menu. © 2011 Aventura 79 80 Aventura VMS Map View Displays the layer that is currently selected from the Device Tree. The user may right click an icon (if in edit mode) or the map to access more Emap options. The user may double click a camera icon to popup video for the selected camera. © 2011 Aventura Emap 81 Right Click Menus The user may right click on the background map and receive the following options: Add Map – Adds a new map layer at the selected position. Add Camera – Adds a camera to the currently selected Emap layer. Add Sensor/Alarm – Adds a sensor/alarm to the currently selected Emap layer. Actual Size – Displays the map at its actual resolution. Full Size: Keep Aspect Ratio – Displays the map as big as possible to fill the map window while keep the height and width ratio. Fill Window – Displays the map covering the entire height and width of the map window ignoring the aspect ratio. In Edit Mode, the user may right click on a map, camera, or sensor icon and receive the following options: Mirror – Switches the position of the icon as if it were viewed in a mirror. Flip – Flips the top with the bottom of the icon. Delete – Deletes the map, camera, or sensor object from the map and Device Tree. Properties – Loads the map, camera, or sensor configuration window with the information of the selected item. © 2011 Aventura 82 Aventura VMS Add Map Map Name – Enter a name for the map. This name will be displayed in the Device Tree Description – A description of the map. This field is not required. Use Interactive Geographic Map – Sets the map to an interactive world map. This will disable the image file path map. Image File Path – Select the image to display for the map. Indicator Icon – Select the icon that will appear on the current map to link to the new map. Icon Scale – Set the size of the indicator icon. The scale is also adjustable by selecting the icon and dragging the box corner of the icon on the map. Rotation Angle – Set the rotation angle of the indicator icon. The rotation is also adjustable by selecting the icon and dragging the circle above the icon on the map. © 2011 Aventura Emap 83 Add Camera Select Server – Select the name of the server where the camera resides. Select Camera – Select the camera number to add to the map. Camera Name – Enter a name for the camera. This name will be displayed in the Device Tree. Indicator Icon – Select the icon that will appear on the current map to link to the camera. Icon Scale – Set the size of the indicator icon. The scale is also adjustable by selecting the icon and dragging the box corner of the icon on the map. Rotation Angle – Set the rotation angle of the indicator icon. The rotation is also adjustable by selecting the icon and dragging the circle above the icon on the map. Field of View – When enabled, allows the user to mark a camera's field of view with the selected color on the emap. Opacity – Used to make a demarcated camera's field of view more or less transparent in order to view/hide map objects within it. © 2011 Aventura 84 Aventura VMS Add Sensor/Alarm Select Server – Select the name of the server where the sensor resides. Select Sensor – Select the sensor number to add to the map. Sensor Name – Enter a name for the sensor. This name will be displayed in the Device Tree. Indicator Icon – Select the icon that will appear on the current map to link to the sensor. Icon Scale – Set the size of the indicator icon. The scale is also adjustable by selecting the icon and dragging the box corner of the icon on the map. Rotation Angle – Set the rotation angle of the indicator icon. The rotation is also adjustable by selecting the icon and dragging the circle above the icon on the map. © 2011 Aventura Emap Video Popup Shows video from the requested camera in a new window. This window is resizable and moveable across multiple monitors. This window will retain its size and position after being closed and reopened. © 2011 Aventura 85 86 Aventura VMS Device Tree The Device Tree shows a list of all maps, cameras, and sensors that have been added to the map in a tree structure. The Background layer by default is a map of the continents. Device Tree Title Bar – The user may drag the title bar to change the dock position of the Device Tree. The Device Tree may be placed on any of the four sides of the map window or become a floating window. Upon dragging the Device Tree the software will display icons on the screen of the available dock locations. Auto Hide – The user may click this button to automatically hide the Device Tree. It can be brought back into view by scrolling over the Device Tree tab that has taken its place. Divider Bar – The user may drag this bar to resize the Device Tree. © 2011 Aventura Emap Right Click Menu Add Map – Adds a new map layer at the selected position. Add Camera – Adds a camera to the currently selected Emap layer. Add Sensor/Alarm – Adds a sensor/alarm to the currently selected Emap layer. Delete – Deletes the map, camera, or sensor object from the map and Device Tree. Rename – Changes the map, camera, or sensor text in the Device Tree. Properties – Loads the map, camera, or sensor configuration window with the information of the selected item. © 2011 Aventura 87 88 Aventura VMS Video Preview The Video Preview shows video from cameras that have been configured to motion alarm and are currently detecting motion. The motion alarm settings can be configured in the Live View interface under Options -> Settings -> Alarms. Select the cameras to alarm, set Trigger Alarm on Client to Yes, and configure the schedule through the Set Schedule button on the bottom left. Video Preview Title Bar – The user may drag the title bar to change the dock position of the Video Preview and Alarm Log window. The Video Preview may be placed on any of the four sides of the map window or become a floating window. Upon dragging the Video Preview the software will display icons on the screen of the available dock locations. Alarmed Camera Preview – Displays video from the alarmed cameras Video Preview Tab – The user may drag the tab to change the dock position of the Video Preview without moving the Alarm Log window. The Video Preview may be placed on any of the four sides of the map window or become a floating window. Upon dragging the Video Preview the software will display icons on the screen of the available dock locations. Divider Bar – The user may drag this bar to resize the Video Preview. Auto Hide – The user may click this button to automatically hide the Video Preview. It can be brought back into view by scrolling over the Video Preview tab that has taken its place. © 2011 Aventura Emap 89 Alarm Log The Alarm Log shows a list of motion alarms and times from cameras that have been configured to do so. The motion alarm settings can be configured in the Live View interface under Options -> Settings -> Alarms. Select the cameras to alarm, set Trigger Alarm on Client to Yes, and configure the schedule through the Set Schedule button on the bottom left. Alarm Log Title Bar – The user may drag the title bar to change the dock position of the Alarm Log and Video Preview window. The Alarm Log may be placed on any of the four sides of the map window or become a floating window. Upon dragging the Alarm Log the software will display icons on the screen of the available dock locations. Alarm Log – List of motion alarms and times. Alarm Log Tab – The user may drag the tab to change the dock position of the Alarm Log without moving the Video Preview window. The Alarm Log may be placed on any of the four sides of the map window or become a floating window. Upon dragging the Alarm Log the software will display icons on the screen of the available dock locations. Divider Bar – The user may drag this bar to resize the Alarm Log. Auto Hide – The user may click this button to automatically hide the Alarm Log. It can be brought back into view by scrolling over the Alarm Log tab that has taken its place. © 2011 Aventura Part VIII Appendix Appendix Connection Information PC Based Digital Video Recorder Quick Connection Guide © 2011 Aventura 91 92 Aventura VMS Important Port Numbers Aventura VMS uses a number of ports for network communication. In order for the software to work properly, network administrators may need to unblock or forward these ports to the DVR Server. Below are the various services and the default ports used for each. Client Workstation Port: 5100 Used by Client Workstation (CWS) Machines to connect to the VMS Live Video feeds. Playback Port: 8731 Used to connect to the VMS Playback Service. Event Manager Port: 5300 Used to connect to the VMS Event Manager Service. CMS: 7600 Used to connect to Central Management Servers (CMS). Web Browser Port: 8000 Used to serve live video and/or playback to browser-based plugins. © 2011 Aventura Appendix 93 Setting an Email Address Aventura VMS has the ability to automatically send email notification of certain events. In order for email notifications to function they must be activated by the administrator for each notification type and the email options must be set in the Email settings menu. The "Enable Email" checkbox provides a master switch for turning email functionality on or off within the VMS. The fields should be filled out using information available from your email administrator or internet service provider. Clicking the "Test" button at the bottom of the window allows administrators to test the SMTP settings and confirm the VMS is able to successfully connect to the SMTP server to send emails. The "Sent To" and "Copy To" fields are automatically populated with known users (providing the user has an email address defined). Checking the box next to a user will include them in the "To" or "CC" fields of all automated emails sent by the system. The "Email Screenshot" checkbox applies only to motion-triggered alerts. If a motion alert is set up on a specific camera, and email is enabled for that alert, an image captured from the camera at the time of the alert will be included in the automated email if this box is checked. © 2011 Aventura 94 Aventura VMS Installation & License Management Backing Up Settings Before modifying or upgrading an installation of Aventura VMS it is always a good idea to back up the VMS data folder. This will ensure important settings like camera names, PTZ controls, etc. can be restored in the event of a problem. The Aventura VMS data folder is located in: C:\ProgramData\Aventura Upgrades Upgrading within a "Full Version" (e.g. from 8.1 to 8.x) is very straightforward. First, contact Aventura technical support ([email protected]) to obtain the correct version of the Aventura VMS installer. The version must match other Aventura VMS installations and CWS client versions that it will be connected to. Run the installer and follow the on-screen directions. Uninstalling Aventura VMS can be uninstalled through the "Programs and Features" or "Add/Remove Programs" section of the Control Panel. Re-Installing Aventura VMS Software comes pre-installed on Aventura DVR Servers, and should not need to be manually installed under most circumstances. In the event a re-installation is required, contact Aventura technical support ([email protected]) to obtain the correct version of the Aventura VMS installer. The version must match other Aventura VMS installations and CWS client versions that it will be connected to. Performing the installation is very simple. First, back up the settings folder if planning to use the same configuration. Be certain any previous version has been completely removed. Follow the uninstall procedure, then delete anything remaining in the C:\Program Files\Aventura folder. Run the installer and follow the on-screen directions. License Management Aventura VMS requires a license file to enable any encoder cards and live viewing/recording of IP cameras. This file comes pre-installed with the VMS. It may be necessary to access or replace the license file during licensing changes (such as purchased upgrades), when adding an IP camera, or for troubleshooting purposes. The license file is located in: C:\Program Files\Aventura\Aventura VMS\Licence © 2011 Aventura Appendix 95 Troubleshooting No Video from Analog Camera Check that the BNC connector from the camera is properly connected to the encoder in the back of the DVR. Check that the camera is receiving power. PTZ Camera Not Responding Check that the PTZ address, protocol and baud rate are set properly. Most PTZ cameras will display the proper settings in their video feed when first powered on. Check physical connections to the DVR com port. Camera Not Recording on Motion Setting Check the camera's motion sensitivity setting in "Motion & Mask" settings. Too low a sensitivity may cause the camera to be less responsive to motion. Check the camera's motion zone settings in "Motion & Mask" settings. Cameras will only respond to motion in zones outlined in green. Various Errors or Video Problems Aventura VMS requires Microsoft .NET framework 3.5 to be installed. Emails Not Being Sent for Alerts Check that an email address is set up in the "Email" settings screen. Test the settings before saving. Check that recipients have been selected and the email addresses of those recipients has been properly set in the "Users" screen. Check that Email Notifications has been enabled in both the "Email" settings screen and the relevant Alerts menu. Error Message: "Not Registered" This message indicates a potential problem with the currently installed VMS license file. Contact Aventura technical support ([email protected]) with the details of the error message, along with any recent changes or problems with the system. Video Windows Blank (not displaying "No Video" message) This could indicate a potential problem with the currently installed VMS license file. Contact Aventura technical support ([email protected]) with the details of the error message, along with any recent changes or problems with the system. © 2011 Aventura 96 Aventura VMS Glossary Bandwidth – The rate of data transfer supported by your network. Baud rate – The speed at which information is sent over a line. Bitmap – An uncompressed type of image file used to store digital pictures. Bitrate – The amount of data used to make up an image or video. A higher bitrate will give better quality. COM (Communication) Port – A serial port interface on a computer. CPU (Central Processing Unit) – Computer chip that is used to run applications. DVR (Digital Video Recorder) – System that runs the Aventura server software. FPS (Frames Per Second) – The rate at which unique consecutive images are viewed/recorded. GB (Gigabyte) – A computer storage unit (1,000,000,000 bytes). This is larger than a MB. IP (Internet Protocol) Address – A numerical identification assigned to devices on a computer network. JPEG – A compressed type of image file used to store digital pictures. Kbps (Kilobits Per Second) – A data rate for network transmission (1,000 bits per second). KB(Kilobyte) – A computer storage unit (1,000 bytes). This is smaller than a MB and GB. LAN (Local Area Network) – A computer network covering a small area such as a home, office, or small group of buildings. MB (Megabyte) – A computer storage unit (1,000,000 bytes). This is larger than a KB, but smaller than a GB. NTSC (National Television System Committee) – Video standard generally used in North America, north and west parts of South America, Japan, South Korea, and Taiwan. NVR (Network Video Recorder) – Software that allows viewing/recording of video from the DVR over the LAN/WAN. OSD (On Screen Display) – Text that appears over the camera video. PAL (Phase Alternating Line) – Video standard generally used in Europe, Asia, and everywhere else not listed under NTSC. Port – A numerical identifier where communication takes place between network devices. POS (Point of Sale) – Advanced system used for cash register monitoring. Protocol – A standard of communication. PTZ (Pan/Tilt/Zoom) – Advanced camera that has the ability to turn left/right, up/down, and zoom in/out. © 2011 Aventura Appendix 97 Resolution – The level of detail on an image. SSL (Secure Sockets Layer) – A secure communication protocol for internet data. SMTP (Simple Mail Transfer Protocol) Server – A type of server for sending outgoing emails. WAN (Wide Area Network) – A computer network covering a broad area, generally referred to as the Internet. © 2011 Aventura 180 Adams Avenue, Hauppauge, NY 11788 Phone : (631) 300-4000 Fax: (631) 434-7000 www.aventuracctv.com
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