Inspur Server User Manual NF8460M4 V1.0

Inspur Server User Manual NF8460M4 V1.0
Inspur Server User Manual
NF8460M4
V1.0
Copyright Introduction
Document Version: V1.0
Release Date: 25th October. 2015
Document Introduction: 1st formal issuance
Abstract
The manual introduces issues closely related to maintenance such as specifications, hardware
operation, software configuration, service terms, fault diagnosis etc. of the server.
Readers of this guide will be deemed to have abundant knowledge about the server product
and have received adequate technical training, and will not cause any personal injury or
product damage during operation and maintenance.
Target Audience
This manual mainly applies to the following personnel:
● Technical support engineers
● Product maintenance engineers
It is suggested that server maintenance operation shall be carried out by professional
engineers with related server knowledge via referring to this manual.
Warning:
This manual introduces this server’s technical features and system installation and setup,
which helps you to particularly understand and expediently use this server.
① Please do not disassemble the server’s components arbitrarily. Please do not
extend configuration or connect other peripheral devices arbitrarily. If needed,
please be sure to conduct it with our authorization and guidance.
② Before disassembling the server’s components, please be sure to disconnect all
the power cords connected to the server.
③ BIOS and BMC setup is significant to the configuration of your server. If there
are no special requirements, you are suggested to use the default value and not
alter the parameter settings arbitrarily.
Advertencia:
Este manual describe las características técnicas de este servidor, y la configuración
e instalación del sistema, le ayudará a la comprensión más detallada y fácil al uso del
servidor.
① Por favor, no desmonte los componentes del servidor, no amplie o conecte
arbitrariamente otros dispositivos equipados. Cuando necesita hacer algún
operación, asegúrese hacerla bajo nuestra autorización y orientación.
② Antes del desmontaje del componente del servidor, asegúrese de desconectar
todos los cables conectados al servidor.
③ Los ajustes de BIOS y BMC son muy importantes. Si no hay requisitos
especiales, por favor, utilice la configuración por defecto del sistema y no
cambie los parámetros de la configuración.
Contents
1 SAFETY INSTRUCTIONS.......................................................................................................
2 PRODUCT SPECIFICATIONS ...............................................................................................
2.1 Server Technical Specifications..............................................................................................
2.2 Front Panel View....................................................................................................................
2.3 Rear Panel View.....................................................................................................................
3 SYSTEM SETUP........................................................................................................................
3.1 System BIOS Setup................................................................................................................
3.2 Motherboard Jumper Settings.................................................................................................
4 MANAGEMENT FUNCTIONS OF INTEGRATED .............................................................
4.1 Overview................................................................................................................................
4.2 Web interface introduction.....................................................................................................
5 Install Operating System...........................................................................................................
5.1 Manually Install Windows Server 2012.................................................................................
5.2 Manually Install Red Hat Enterprise Linux 6.4......................................................................
6 COMMON FAULTS, DIAGNOSIS AND ................................................................................
6.1 Common Faults......................................................................................................................
6.2 Diagnosis and Troubleshooting Instructions..........................................................................
7 SERVICES...................................................................................................................................
7.1 How to Obtain Warranty Service ...........................................................................................
7.2 How to Contact Inspur............................................................................................................
8 CERTIFICATIONS & STANDARDS.......................................................................................
8.1 USA FCC Declaration............................................................................................................
8.2 CE Declaration of EU.............................................................................................................
8.3 China CCC..............................................................................................................................
8.4 China Environmental Labeling...............................................................................................
Safety Introduction
1 Safety Instructions
Warning: the following warnings indicate that there are potential dangers that may cause
property loss, personal injury or death:
1.
The power supplies in the system may produce high voltages and energy hazards that
may cause personal injury. Please do not demount the cover of the host to remove or
replace any component in the system by yourself, unless otherwise informed by Inspur;
only service technicians trained by Inspur have the right to demount the cover of the
host, remove and replace the internal components.
2.
Please connect the equipment to appropriate power supply, and only the type of external
power supply indicated on the electrical ratings label can be used. To protect your
equipment from damages caused by momentary spike or plunge of the voltage, please
use relevant voltage stabilizing equipment or uninterruptible power supply.
3.
If you must use an extension cable, use a 3-wire cable with properly grounded plugs.
Observe extension cable ratings. Ensure that the total rating of all equipment plugged
into the extension cable does not exceed 80 percent of the ratings limit for the extension
cable.
4.
Please be sure to use the power supply components that come with the server, such as
power lines, power socket (if provided with the server) etc. For the safety of equipment
and users, do not replace power cables or plugs randomly.
5.
To prevent electric shock dangers caused by leakage in the system, please make sure
that the power cables of the system and peripheral equipment are correctly connected
to the earthed power socket. Please connect the three-core power line plug to the threecore AC power socket that is well earthed and easy to access, be sure to use the earthing
pin of power lines and do not use the patch plug or the earthing pin unplugged with
cables. In case of the earthing conductors not installed and it is uncertain whether there
are appropriate earthing protections, please do not operate or use the equipment. Contact
and consult with the electrician.
6.
Please do not push any objects into the openings of the system. Doing so may cause fire
or electric shock because of internal components short circuit.
7.
Please place the system far away from the cooling plate and the place with heat sources,
and be sure not to block the air vents.
1
8.
Be sure not to scatter food or liquid in the system or on other components, and do not
use the product in humid and dusty environment.
9.
Using an incompatible battery may cause explosion. When battery replacement is
required, please consult the manufacturer first, and choose batteries of the same or
equivalent type. Do not disassemble, crush, puncture the batteries or make the external
connection point short circuit, and do not expose them in the environment over 60°C.
Never throw them into fire or water. Please do not attempt to open or repair the
batteries, and be sure to reasonably deal with the exhausted batteries and do not put the
exhausted batteries, the circuit boards that may include batteries and other components
together with other wastes. For relevant battery recycling, please contact the local waste
recycling center
10. Before installing equipment into the rack, please install all front and side stabilizers
on the independent rack first; for the rack connecting with other racks, it shall install
the front stabilizers first. If you fail to install the corresponding stabilizers before
installing equipment into the rack, it may cause the cabinet to tip over in some cases,
and thus may cause personal injury. Therefore, it is necessary to install stabilizers before
installing equipment into the rack. After installing the equipment and other components
into the rack, it can only pull out one component from the rack through its sliding part
at one time. Pulling out several components at the same time may lead the rack to turn
over and cause serious personal injury.
11. Please do not move the rack by oneself. Considering the height and weight of the rack,
at least two people are needed to complete its movement.
12. Please do not directly touch the copper busbar when the rack is powered on, and it is
prohibited to directly short-circuit the copper busbar.
13. This is Grade A product, and in the living environment, it may cause radio interference.
In such case, users may need to take measures to deal with the interference.
Note: The following considerations can help avoid the occurrence of problems that may
damage the components or cause data loss, etc.
1.
In case of the following cases, please unplug the power line plug from the power socket
and contact customer service department of Inspur:
1) The power cables, extension cables or power plugs are damaged.
2) The products get wet.
2
Safety Introduction
3) The products have fallen off or been damaged.
4) Objects fall into the products.
5) When operating according to the operating instructions, the products cannot
function normally.
2.
If the system is affected with damp, please dispose according to the following steps:
1) Power off the equipment, disconnect them with the power socket, wait for 10 to 20
seconds, and then open the host cover.
2) Move the equipment to a well-ventilated place to dry the system at least for 24
hours and make sure that the system is fully dried.
3) Close the host cover, reconnect the system to the power socket, and then power on.
4) In case of operation failure or abnormal situation, please contact Inspur and get
technical support.
3.
Pay attention to the position of system cables and power cables, wire them in places
not to be stepped on or knocked down and ensure not to place other objectives on the
cables.
4.
Before removing the host cover or touching the internal components, you shall cool
down the equipment first; to avoid damaging the mainboard, please power off the
system and wait 5 seconds, and then remove the components from the mainboard or
disconnect a peripheral device from the system.
5.
If there are modem, telecom or LAN options installed in the equipment, please pay
attention to the following matters:
1) In case of thunder and lightning weather, please do not connect or use the modem.
Otherwise, it may suffer from lightning stroke.
2) Never connect or use the modem in damp environment.
3) Never insert the modem or telephone cables into the socket of network interface
controller (NIC).
4) Before unpacking the product package, touching or installing internal components
or touching uninsulated cables or jacks of the modem, please disconnect the modem
cables.
6.
In order to prevent the electrostatic discharge from damaging the electronic components
in the equipment, please pay attention to the following matters:
1) You shall conduct off the static electricity on the body before dismounting or
touching any electronic component in the equipment. You can conduct off the
3
static electricity on the body by touching the metal earthing objects (such as the
unpainted metal surface on the rack) to prevent the static electricity on the body
from conducting itself to the sensitive components.
2) For electrostatic sensitive components not ready to be installed for application,
please do not take them out from the antistatic package materials.
3) During the work, please touch the earthing conductor or the unpainted metal surface
on the cabinet regularly to conduct off the static electricity on the body that may
damage the internal components.
7.
When dismounting the internal components with the approval of Inspur, please pay
attention to the following matters:
1) Switch off the system power supply and disconnect the cables, including all
connections of the system. When disconnecting the cables, please hold the
connector of cables and plug it out, and never pull the cables.
2) Before dismounting the host cover or touching the internal components, the
products need to be cooled down.
3) Before dismounting or touching any electronic component in the equipment, you
shall conduct off the static electricity on the body by touching the metal earthing
objectives.
4) During the dismounting process, the movement range shall not be too big, so as to
prevent damage to the components or scratching arms.
5) Carefully deal with the components and plug-in cards, and please never touch the
components or connection points on the plug-in cards. When taking the plug-in
cards or components, you should grab the edges of the plug-in cards or components
or their metal fixed supports.
8.
During the process of rack installation and application, please pay attention to the
following matters:
1) After the rack installation is finished, please ensure that the stabilizers have been
fixed to the rack and supported to the ground, and all weight of the rack have been
fell onto the ground.
2) Always load from the bottom up, and load the heaviest items first.
3) When pulling out the components from the rack, it shall apply force slightly to keep
the rack balanced.
4) When pressing down the release latch of the sliding rail of components and sliding
4
Safety Introduction
in or out, please be careful, as the sliding rail may hurt your figures.
5) Do not overload the AC power supply branch circuits in the rack. The total load of
the rack shall not exceed 80% of the ratings of branch circuits.
6) Ensure that components in the rack have good ventilation conditions.
7) When repairing components in the rack, never step on any other components.
5
2 Product Specifications
2.1 Server Technical Specifications
Processor
Processor type
Intel Xeon E7-4800 V3/E7-8800 V3 series CPU
Processor Qty.
1~4
Processor interface
Socket 2011
Chipset
Chipset type
Intel C600 chipset
Memory
Memory type
DDR3 ECC Registered memory
Memory slot Qty.
Up to 32 DIMMs
Support up to 256GB, 8G per DIMM
Total memory capacity The maximum memory capacity will increase with the increase of single
DIMM capacity.
Memory advanced
characteristics
4-channel access, support ECC, memory mirroring and memory sparing
I/O Port
USB port
2 front USB ports
4 rear USB ports
Serial port
1 rear serial port
Network port
4 RJ45 network ports, 1 management port
Display port
1 front VGA port
1 rear VGA port
ID button and LED
ID button and LED
1 ID button and LED at the front of chassis
1 ID button and LED at the rear of chassis
Display controller
Controller type
Onboard AST2300 display controller
Video memory
16MB video memory
HDD controller
SAS controller
Optional SAS RAID card or SAS card
SATA controller
SATA controller integrated on south bridge, 2 SATA 3.0 interfaces on
the mother board
Management card
Management card chip Integrated Aspeed 2300 chip, support IPMI2.0+IKVM
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Product Specifications
Management card
interface
IPMI management dedicated interface or onboard Intel I350 NIC 3 is
available
NIC
NIC controller
2 onboard Intel I350 Gigabit network chips, 4 RJ45 interfaces in total
PCI expansion slot
PCIE bus type
PCI-Express bus, supporting vertically inserted full-height expansion card
PCIE slot
PCIE_0_CPU0 slot: full-length full-height PCIE x16 slot (CPU_0 supports)
PCIE_1_CPU0 slot: half-length full-height PCIE x16 slot (CPU_0 supports)
PCIE_0_CPU1 slot: full-length full-height PCIE x16 slot (CPU_1 supports)
PCIE_1_CPU1 slot: front half-length full-height PCIE x8 slot (CPU_1
supports)
PCIE_0_CPU2 slot: half-length full-height PCIE x16+x1 slot (CPU_2
supports)
PCIE_1_CPU2 slot: front half-length full-height PCIE x8 slot (CPU_2
supports)
PCIE_0_CPU3 slot: full-length full-height PCIE x16 slot (CPU_3 supports)
PCIE_1_CPU3 slot: full-length full-height PCIE x16 slot (CPU_3 supports)
HDD
HDD type
2.5″ SAS and SATA HDD/3.5″ SAS and SATA HDD
Quantity
Different CPU quantities support different the max. HDD quantities:
1-2 CPU(s), support up to 8 pieces of 2.5″ HDDs or 8 pieces of 3.5″ HDDs
4 CPUs, support up to 16 pieces of 2.5″ HDD or 8 pieces of 3.5″ HDDs
External storage drive
Optical drive
(optional)
Optional standard SATA optical drive, no standard SATA optical drive
when the hard disks quantity is over 8.
Inspur USB drive
Optional Inspur USB drive. Load HDD controller driver when installing
OS manually.
Power supply
Specification
3+1 redundant power supply; can extend to support 2+2 redundancy mode
Power input
Please refer to the power input label on the host nameplate
Physical dimensions
Outside box
W(Width) 664mm; H(Height) 443mm; D(Depth) 963mm
Main chassis
W(Width) 447.6mm; H(Height) 174.8 mm; D(Depth) 749mm
Weight
Standard configuration: 2 CPUs/4 DIMMs/4 SAS HDDs/3 power modules
Net weight: 38Kg
Gross weight: 47Kg (packaging + guide rail)
Full configuration: 4 CPUs/32 DIMMs/16 SAS HDDs/4 power modules
Net weight: 42Kg
Gross weight: 51Kg (packaging + guide rail)
7
Environment parameters
Operating
temperature
10℃ -35℃
Storage and shipping
-40℃ -55℃
temperature
Operating humidity
35% -80% relative humidity
Storage and
shipping humidity
20% -93% (40℃ ) relative humidity
2.2 Front Panel View
The pictures are for reference only; please refer to your actual machines.
2.5-inch front panel view
3.5-inch front panel view
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Product Specifications
No.
Name
1
NIC 4 indicator light
2
3
4
5
6
Introduction
Integrated I350 NIC 4 indicator light
Blinking: network connected or transferring data (green)
Off: no network connection
Integrated I350 NIC 3 indicator light
NIC 3 indicator light
Blinking: network connected or transferring data (green)
Off: no network connection
Integrated I350 NIC 2 indicator light
NIC 2 indicator light
Blinking: network connected or transferring data (green)
Off: no network connection
Integrated I350 NIC 1 indicator light
NIC 1 indicator light
Blinking: network connected or transferring data (green)
Off: no network connection
Open the fan module panel and there are 4 fan modules; Every
fan module contains 2 fans and it is Fan 1 which is close to the
motherboard side;
Fan module panel
Seen from the front of chassis, the fan module is 1/2/3/4 from
left to right in turn;
There are FAN1/FAN2 indicator lights on each fan module;
when fan failure occurs, the light is orange.
Fan failure alert
Fan failure indicator
On: fan fails (orange)
light
Off: fan is working normally
7
System failure
indicator light
System failure alert
On: system fails (orange)
Off: system is working normally
8
Reset button
System reset button
9
When server is connected to power, press ID button on chassis
ID button and indicator front side or ID button on chassis back side, and this light will
turn blue for server identification; repress the button and the
light
light will turn off.
10
Power on/off button and power up indicator light
Power button and
On: the server is powered up (green)
indicator light
Off: the server is not powered up.
11
Left handle
12
HDD activity state
Turn green when the hard disk is reading and writing.
indicator light
13
1~8 2.5″ HDD bays
14
15
Chassis handle on the left
HDDs supported by SAS module 1 and HDD0-HDD7 from left
to right in turn
When the hard disk fails, it will turn red;
H D D f a i l u r e a l e r t When the hard disk is under RAID card rebuilding, it will turn
purple;
indicator light
When the hard disk is operating Locate, it will turn blue.
Pull mylar bar out and view product information from the label
Label mylar bar
pasted on it
9
D
Front VGA port
Connecting VGA-port display device
17
USB port
Connecting USB device
18
USB port
Connecting USB device
19
9~16 2.5″ HDD bays
HDDs supported by SAS module 2 and HDD8-HDD15 from
left to right in turn;
Only the configuration with 4 CPUs supports more than 8
HDDs;
The configuration with SAS module 2 can’t support standard
SATA optical drive.
20
SATA standard optical drive
Optical drive (optional) The configuration with SAS module 2 can’t support standard
SATA optical drive.
21
Right handle
Chassis handle on the right
22
Fan module panel
Open the fan module panel and there are 4 fan modules; Every
fan module contains 2 fans and it is Fan 1 which is close to the
motherboard side;
Seen from the front of chassis, the fan module is 1/2/3/4 from
left to right in turn;
There are FAN1/FAN2 indicator lights on each fan module;
when fan failure occurs, the light is orange.
23
Slim optical drive
Standard configuration of 3.5-inch configuration
24
25
26
Reset button
27
When server is connected to power, press ID button on chassis
ID button and indicator front side or ID button on chassis back side, and this light will
turn blue for server identification; repress the button and the
light
light will turn off.
28
Asset tag
System reset button
Display machine information and HDD configuration
30
Power on/off button and power up indicator light
Power button and
On: the server is powered up (green)
indicator light
Off: the server is not powered up.
Left handle
Chassis handle on the left
31
1~8 3.5″ HDD bays
From top to bottom, from left to right, HDD0-HDD7
32
Front VGA port
Connecting VGA-port display device
33
USB port
Connecting USB device
34
USB port
Connecting USB device
35
Right handle
Chassis handle on the right
29
10
Fan failure alert
Fan failure indicator
On: fan fails (orange)
light
Off: fan is working normally
Power failure alert
Power failure indicator LF blinking: two power supplies are working normally (red)
HF blinking: one power supply is working normally (red)
light
Off: three or four power supplies are working normally
Product Specifications
2.3 Rear Panel View
Rear panel view
No.
Name
Function and instruction
1
PCIE Riser installation slot
Install PCIE Riser card
2
PCIE Riser installation slot
Install PCIE Riser card
3
PSU 4 installation slot
Installation position for the 4th power module
4
ID button and indicator
After the server is connected to the power supply, press
this ID button or the ID button in the front of the case,
this indicator will turn blue for machine recognition,
press the button again to close the indicator.
5
BMC RESET
BMC restore factory settings button and indicator
6
Serial port
Connect serial port device
7
PSU 3 installation slot
Installation position for the 3rd power module
8
VGA port
Connect VGA-port display device
9
USB port
Connect USB device
10
PSU 2 installation slot
Installation position for the 2nd power module
11
Gigabit network interface
4 gigabit Ethernet interfaces
12
USB port
Connect USB device
13
PSU 1 installation slot
Installation position for the 1st power module
14
PCIE Riser installation slot
Install PCIE Riser card, optional riser card is available
15
PCIE Riser installation slot
Install PCIE Riser card
16
PCIE Riser installation slot
Install PCIE Riser card, optional riser card is available
17
PCIE Riser installation slot
Install PCIE Riser card
11
3 System Setup
In this chapter, the regular jumper of motherboard and BIOS function setup of this server
are introduced. Only operator or administrator with qualification of system maintenance can
implement these operations described in this part.
3.1 System BIOS Setup
BIOS is a basic input and output system. With some special setting programs, it can adjust
the system parameter and the hardware parameter. As BIOS has a great influence on the
starting and running of the system, setting parameters improperly may arise the conflict
among hardware resources, or affect the system’s performance. Hence understanding the
BIOS setup is significant to server configuration. If there is no especial requirement, we
suggest you use the default value and not alter the parameters.
Notes:
1. Before the server BIOS setup is altered, please record the corresponding original setup.
Hence when there are operating problems in the system due to the alteration, the setup can be
restored.
2. The factory default system setup is usually the optimized setup. Don’t try to alter the
parameters before you understand their denotations.
3. The common setup is introduced in detail in this chapter. For items less used in the
application, this chapter only offers simple instruction or just omits the instruction.
4. The contents of the BIOS may differ due to the different configurations of products; no
detailed introduction will be provided here.
3.1.1 How to Enter the BIOS Setup
Power up and start the server. When the prompt “Press Esc for boot options” appears on
screen below, press [Esc], wait for a while, and then the system enters BIOS setup.
If the system does not enter BIOS setup after previous steps, please press [Ctrl]-[Alt]-[Del] at
the same time to reset the system, and repeat operations above (when you see the prompt and
press [DEL] again, please press it quickly).
Note: Some items in BIOS cannot be configured, for example, information of system
automatic detection and configuration. For some items, there is a right pointer, which means
if you select this item and press [Enter], cascading menu (that is, submenu) will be displayed
on the screen.
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System Setup
3.1.2 BIOS System Menu Introduction
Next the following main function menus of BIOS are introduced.
Menu Name
Menu Function
Main
Configure the basic system settings, such as system time, system date, display
BIOS information, etc.
Advanced
Configure the advanced characteristics of CPU, integrated SATA controller
and others
Security
Configure the system super user and password
Power
Provide Wake on PME function
Boot
Configure the boot priority of system devices
Exit
Save or exit BIOS setup, etc
Introduction of operational keys:
Button
Description
↑(up)
For selecting the last menu or value
↓(down)
For selecting the next menu or value
←(left)
For selecting the left menu or value
→(right)
For selecting the right menu or value
Esc
For returning to the previous menu or the main menu
+
For changing the item value
For changing the current menu item into the previous item value
The key only displays the item values relevant to the item itself rather than all the
item values
-
For changing the item value
For changing the current menu item into the next item value
The key only displays the item values relevant to the item itself rather than all the
item values
F1
Help hotkey for displaying the relevant introduction of current menu
F5
F6
1. Change the item value. When the current item has multiple option values,
select the previous option value.
2. Adjust the item order. When changing the boot device priority, move up the
current item, that is, promote the current item’s priority.
1. Change the item value. When the current item has multiple option values,
select the previous option value.
2. Adjust the item order. When changing the boot device priority, move down
the current item, that is, lower the current item’s priority.
F9
For restoring to the system optimum default settings
F10
For saving BIOS settings and exiting
Enter
For executing current command or entering the submenu
13
1. Main menu
In BIOS setup utility, Main menu is displayed first. In this menu, BIOS version and memory
capacity can be viewed. System time, date, etc. also can be set up in this menu.
To set system date and time, use the arrow key to choose one of the options. Press [Enter] to
select subfield and use keys “-, +” to set field value.
●
BIOS Information
It displays system BIOS version and BIOS modification time.
●
Memory Information
It displays the system memory capacity.
●
System Time
Set the system time, adopting 24 hour system, in format of [hour/minute/second]
●
System Date
Set the system date in format of [month/day/year].
2. Advanced menu
14
System Setup
This menu is mainly applied to set advanced characteristic items. Improper setup can result
in abnormal system operation. Default configurations are recommended.
Following are the introductions for main and common-used items.
●
Advanced Processor
* CPU Package Detected
Display the CPU amount installed in the system.
* Socket 0/1/2/3 CPU Information
Display the detailed information of CPU installed in the system
currently, including CPU basic frequency, the number of CPU cores,
rated power and other information.
* CPU Power Management Controls
Enter this item to conduct CPU power management.
* Intel HT Technology
CPU hyper-threading function setting, including [Enabled](default
setting) and [Disabled] two options.
* Intel(R) Virtualization Technology
CPU virtualization technology support function setting, including
[Enabled](default setting) and [Disabled] two options.
●
Platform Information
Display ME version, working condition and other information.
●
SATA Configuration
Enter this item, users can view the condition of SATA devices connected to each SATA
15
port, and set SATA controller mode and each SATA port.
* SATA Controller
This item is used to enable or disable onboard SATA controller.
* HDC Configure As
This item is used to set onboard SATA controller modes, including [Disabled], [IDE],
[AHCI] and [RAID] four items.
If you want to use serial devices as parallel IDE storage devices when onboard SATA
controller is used, please set this item to [IDE].
If you do not use RAID and want to connect 1-6 SATA devices when onboard SATA
controller is used, please set this item to [AHCI].
If you want to use integrated SATA Host RAID when onboard SATA controller is used,
please set this item to [RAID].
●
QPI Configuration
* QPI General Configuration
Enter this item, users can configure the general options of QPI.
* QPI Per Socket Configuration
Enter this item, users can set the QPI Port of every Socket, including the allocation of
Bus, IO, MMIO and other resources.
●
Memory Configuration
Enter this item, users can set the relevant parameters of memory.
* DDR Speed
Enter this item, users can set the memory speed. When Auto is selected, it will select
automatically the highest speed supported by the current configuration; if other values
are selected, it will run as the set speed, if the set speed is not supported, it will select
the highest speed that it can support.
* VMSE Lockstep mode
Through this item you can select the working mode of VMSE: 1:1 Mode (Lockstep) or
2:1 Mode (Independent).
* Memory Topology
This item can skip to the memory topology, which displays the manufacturer, model,
speed, installation position and other information of the memory banks installed in the
system.
● Memory RAS Configuration
16
System Setup
Enter this item, users can enable or disable the memory RAS features, mainly including
SDDC, DDDC, Demand Scrubbing, Patrol Scrubbing, Sparing, Device Tagging and so
on.
* Rank Sparing
To enable [Sparing] function, it needs to configure one memory bank with more than 2
ranks. After enabled, system selects one rank not to use, when other rank errors of this
memory bank add up to a certain threshold value, the wrong rank will be mapped out,
and the selected rank will replace it. Hereafter, this DIMM has no sparing function. If set
to [Sparing] mode, the memory viewed in the system is smaller than the real memory.
* Patrol Scrub
If this function is enabled, CPU will read and verify all memories installed in the system
once within a certain period (24 hours); if there is an ECC error, it will correct the error
automatically.
* Demand Scrub
If this function is enabled, when CPU is reading one section of memory and there is an
ECC error, it will correct the error.
* Device Tagging
After this function is enabled, if some grain of one rank in DIMM goes wrong, the
grain used for error correction will replace it, hereafter, this rank has no device tagging
function, and the error correcting capability will go down.
* Data Scrambling
After this function is enabled, it will avoid the signal error caused by continuous “0” or
“1” in single bit when accessing memory.
●
IIO Configuration
Enter this item, users can configure the relevant parameters of every IIO’s every port.
●
Chipset Configuration
Enter this item, users can configure the relevant parameters of the chipset.
●
H2O IPMI Configuration
Enter this item, users can view the relevant information of BMC and configure BMC.
* IPMI Support
This item is used to enable or disable the support for IPMI. Viewing BMC information
and configuring BMC It needs to enable IPMI support for viewing BMC information
and configuring BMC.
17
3. Security menu
●
Supervisor Password
Display whether the system administrator password is set or not. After the setup of the
administrator password, you must input the password when entering the BIOS setup
progress.
●
Set Supervisor Password
This menu is used to set up system administrator password.
4. Power menu
18
System Setup
Power menu provides the support for Wake on PME
●
Wake on PME
Prague platform realizes Wake on Lan through PME. This item can enable or disable the
support for Wake on Lan; after enabled, you can use Magic Packet to wake on.
5. Boot menu
Boot menu is mainly used to set the system boot process and boot priority.
●
Network Stack
This item is used to enable or disable the support for network stack to support PXE.
●
PXE Boot capability
This item is used to select Legacy PXE or UEFI PXE(IPV4/IPV6) to support. This item
is available only after Network Stack is enabled.
●
EFI Device First
This item is used to set whether to give preference to the UEFI bootable devices during
booting. The default setting is Enabled, that is, give preference to UEFI bootable
devices.
●
Timeout
Set the prompt waiting time of BIOS Setup.
●
EFI
Press [Enter] to enter this menu sub-option and set the boot priority of UEFI devices.
●
Legacy
Press [Enter] to enter this menu sub-option and set the boot priority of Legacy devices.
19
6. Exit menu
The options in this menu can be used to save or discard the modifications in the BIOS and
exit the setup procedure.
●
Exit Saving Changes
Select this item and press [Enter]. After you select [Yes] for confirmation, the changes
in the BIOS settings will be saved and the system will exit the BIOS setup. This menu
function can be realized through [F10] shortcut key.
●
Saving Change Without Exit
Select this item and press [Enter]. After you select [Yes] for confirmation, the changes in
the BIOS settings will be saved and the system will not exit the BIOS setup.
●
Exit Discarding Changes
Select this item and press [Enter]. After you select [Yes] for confirmation, the changes in
the BIOS settings will be discarded and the system will exit the BIOS setup.
●
Load Optional Defaults
Select this item and press [Enter]. After you select [Yes] for confirmation, the system
will load system default optimization setup and the system will not exit the BIOS setup.
This menu function can be realized through [F9] shortcut key.
●
Load Custom Defaults
Select this item and press [Enter]. After you select [Yes] for confirmation, the system
will load the saved user defaults.
●
Save Custom Defaults
Select this item and press [Enter]. After you select [Yes] for confirmation, the system
20
System Setup
will save the current items setup values of the BIOS as the user default values.
●
Discard Changes
Select this item and press [Enter]. After you select [Yes] for confirmation, the changes in
the BIOS settings will be discarded and the system will not exit the BIOS setup.
3.2 Motherboard Jumper Settings
Motherboard jumper setting is the operation of short circuit two pins of the jumper to change
the interface functions. Refer to the following figure, and adjust the motherboard functions.
Figure of jumper settings
3.2.1 Open the Chassis Top Panel
If the following operations are needed, please get the authorization of Inspur first. Open the
chassis top panel according to the following methods:
1. Power off the system (turn off the AC power);
2. Vertically press the PUSH button on the chassis top panel with two thumbs and meanwhile
push the chassis top panel backwards.
3. Remove the chassis top panel.
Open the chassis top panel
21
3.2.2 Function Introduction of Common Motherboard Jumpers
Following is the layout of common jumpers on the motherboard:
Jumper name
Function description
CLR_CMOS jumper CMOS jumper
Jumper function
Short circuit pin1 and 2, normal state (default);
Short circuit pin2 and 3, clear CMOS
Short circuit pin1 and 2, enable NIC
(default);
Short circuit pin2 and 3, disable NIC
Short circuit pin1 and 2, enable NIC
(default);
Short circuit pin2 and 3, disable NIC
J77 jumper
Integrated I350
NIC 3 jumper
J78 jumper
Integrated I350
NIC 4 jumper
J79 jumper
Integrated I350
NIC 1 jumper
Short circuit pin1 and 2, enable NIC
(default);
Short circuit pin2 and 3, disable NIC
J80 jumper
Integrated I350
NIC 2 jumper
Short circuit pin1 and 2, enable NIC
(default);
Short circuit pin2 and 3, disable NIC
Notes:
1. When clearing CMOS, the system must be shut down and power supply cut off. Short
circuit pin 2-3 for 5 seconds. And then reuse jumper cap to short circuit Pin1 and Pin2 (default
state) and restore to the original state.
2. After the jumper operation, please install the top panel of the chassis.
22
Management Functions of Integrated Management Card
4 Management Functions of Integrated
Management Card
4.1 Overview
This product integrates IPMI management card, by which the user can log in a remote server.
Next the functions of integrated management card will be introduced.
4.1.1 Management Chip BMC IP
Onboard IPMI management card IP can be viewed and set in the menu of “Server
Mgmt”→“BMC network configuration” →“BMC Sharelink Management Channel/ BMC
Dedicated Management Channel” →“Station IP address” in the BIOS.
Notes:
BMC Sharelink Management Channel: refers to the multiplex management interface,
integrating Intel I350 NIC 3.
BMC Dedicated Management Channel: refers to IPMI management dedicated interface.
Please set or view IP address according to the actual usage of the NIC.
If you reset IP address of IPMI card, only after saving and restarting or powering off
(disconnecting the power) the server can you make it into normal use.
4.1.2 Remote Login
After entering BMC interface, users can view system information, firmware update and other
functions from the BMC interface.
4.2 Web interface introduction
4.2.1 Login Interface
The language of the login interface is decided on the language of the local operating system,
English interface or Chinese interface. Or you can choose Chinese or English interface under
the language options after login.
1. Input http://BMC_IP in the browser and press Enter to enter BMC login interface as shown
in the following figure, input BMC username and password.
Default username: admin
Password: admin
23
2. Input the correct username and password, and then click login to enter the home page of
BMC management interface.
The left navigation bar displays: system info, remote control, power and fan, system config,
log info and system maintenance.
4.2.2 System Info
Click the system info of the left navigation bar, the interface is shown as the following figure.
The sublist includes: asset info, monitor info, FRU info and version info.
1. Asset information
CPU information displays CPU model, the first/second/third level cache.
Memory information displays node, channel, dimm, manufacturer, type, capacity, rated speed
and current speed figure 5.
According to the CPU information, you can judge the CPU working condition of the
mainboard.
24
Management Functions of Integrated Management Card
According to the memory information, you can judge the mainboard memory condition
quickly and straightforwardly.
2. Monitor information
Temperature information displays the temperature information, current status and threshold
values of different mainboard locations.
When the temperature value is not in the range of the threshold value, it will show
temperature anomaly.
25
Voltage information displays the current voltage value, threshold value and current status of
the mainboard CPUs.
When the voltage value exceeds the range of threshold value, the voltage value will show
voltage anomaly.
Fan information displays fan speed.
When it can’t read the fan speed, it will prompt the fan status is wrong.
Power supply information displays PSU working status; if the PSU is not working, it will
show this PSU is abnormal.
26
Management Functions of Integrated Management Card
3. FRU information
It displays the chassis information, board information and product information. The detailed
information is shown as the following figures.
27
4. Version information
It displays BIOS, CPLD, BMC version information and BIOS Build time.
4.2.3 Remote Control
Remote control is mainly the control for BMC and local system, including KVM over IP,
serial over lan, server control, server location and BMC reset 5 functions.
1. KVM over IP
Click KVM over IP button and download the *.jnlp file.
Note: if you want to use KVM over IP function, the machine must be installed with java
virtual machine, and use javaws program to open the *.jnlp file.
28
Management Functions of Integrated Management Card
Check the accept box and click [Run].
The following figure shows and enter KVM control console.
2. Serial on Lan
System serial port redirected to network output function, this function redirects the system
serial port to BMC, and BMC realizes system serial port output through network remotely.
29
Input BMC IP: xx.xx.xx.xx
Username: admin (default)
Password: admin (default)
Volatile-Bit-Rate: 9.6k
Non-Volatile-Bit—Rate: 9.6k
Enter SOL output interface
30
Management Functions of Integrated Management Card
3. Server control
Remote control server, main operations include startup, shutdown, forced shutdown and
reset. It displays the current status of the server.
4. Server location
Light the server ID LED. If you want to close the ID LED, it needs to operate the server ID
button. When the ID LED is on, you can’t light it again.
31
5. BMC reset
Control BMC reset remotely.
4.2.4 Power and Fan
1. Fan management
Fan management only realizes manual fan control at present and automatic fan control has
not been realized.
2. Dynamic power management
There are 3 function buttons: enable power control, disable power control and add policy.
32
Management Functions of Integrated Management Card
Policy ID: 1~4.
Domain ID: system/processor (policy type)
Note: different policy types correspond to different power limits.
Power limit: the value should be in the allowed value range on the right.
Suspend: it refers to the time that the policy is not effective.
After one policy is added, this policy will be showed.
There are 3 operation buttons: open, close, remove.
Open: open this policy, the default setting is closed after the policy is added.
Close: close this policy.
Remove: remove this policy.
4.2.5 System Config
1. SNMP control
Alert settings have 2 TAB pages: SNMP alert and Email alert.
SNMP alert
SNMP alert support: Enable. Checking is enabled, otherwise disabled.
33
LAN channel: select the corresponding LAN channel, which is usually eth0 or eth8.
Destination address: destination IP address.
Event filter: through the selection of event security and sensor configuration, it can decide the
level of event alert; that is it can decide the level of sensors’ abnormal events which needs
alert management function.
Email alert
SMTP: it is the Email alert. Decide whether to enable.
LAN channel: select the corresponding LAN channel.
Sender address: the format is email format.
Server address: the address of server that needs email alert, the format is IP address format.
SMTP server requires authentication: if enabled, it will show the username and password
input boxes.
Event filter: same with SMTP alert
LAN destination: the target address of email alert, including username, subject and message.
The user’s registered email address is the target address that the email alert will send.
2. User management
Users can set the user information in the user management interface, including add user,
modify user and delete user.
34
Management Functions of Integrated Management Card
3. Network control
Network settings of the management device, including the following items:
LAN interface: select the corresponding NIC, which is usually eth0 or eth1.
LAN settings: checking “Enable” can continue the settings of corresponding NIC.
MAC address: MAC address
Obtain an IP address automatically: if checking “Enable DHCP”, it will be dynamic IP,
obtain an IP address automatically; otherwise, users can set the IP address.
IPV4 address: IP address
Subnet mask: subnet mask
Default gateway: default gateway
4.2.6 Log Info
1. System event log
It displays BMC SEL information, mainly including sensor log information, OEM event
information and event filtering. It also displays the BMC timezone and client timezone when
the events happened.
35
2. User event log
It displays user event logs; at present when users login and logout Web page, it will record
logs, and when BIOS is updated successfully it will record logs.
4.2.7 System Maintenance
1. Firmware update
Click “Enter save configuration” to enter the config panel.
36
Management Functions of Integrated Management Card
Select the configuration items that need to be saved in the config panel and click “Save”.
Click “Enter firmware update mode”, after success, select the FW mirror image.
Click “Upload”.
After the image file has been uploaded, click “Proceed to refresh”.
37
When the update has completed, BMC will reset and please open a new window to login.
2. BIOS update
Click “Enter the update mode” in the BIOS update interface.
If the server is on, it will prompt as shown in the following figure:
38
Management Functions of Integrated Management Card
Click cancel and return to the initial page.
Click shutdown, and after shutdown succeeds, enter the update mode, it will show step 2
after a while.
Note: if the current status is off, clicking Enter will skip to this step directly.
Select the BIOS image file and click “Upload”. After a while, it will show step 3.
39
There are 2 optional configuration items.
Click “Start to upgrade” to enter upgrade. Wait for a while, if it succeeds:
If it fails:
3. CPLD upgrade
CPLD upgrade is divided into 3 steps to complete, and these 3 steps are shown separately.
Click “Enter the update mode” button and enter step2, select the target file to upload and
40
Management Functions of Integrated Management Card
verify, click “Upload” button and enter step3, click “Proceed to fresh” button and wait for the
task to complete.
4. Factory reset
Click “Restore factory settings” button. If the operation succeeds, it will prompts success, if
fails, it will prompt failure.
Config panel shows the current configuration.
You can click it to enter and select the configuration.
41
5 Install Operating System
This chapter primarily focuses on the method for installing the prevailing operating systems
to the server.
The Ruijie server kit supports operating systems that can be installed intelligently and
automatically, such as mainstream Windows system and Linux system. For the practically
supported operating systems, please refer to the optional operating systems in the dropdown box of [Select operating system]. Some configuration of the server may not support the
automatic setup of these operating systems. So the operating systems shall be manually set
up according to the actual demand.
During manual setup of the operating system, some operating systems may need
the floppy driver or Inspur USB disk to load the HDD controller driver. Refer to the
readme.pdf file under the root directory in Inspur driver CD for the making method of
the driver floppy disk. Please refer to the attached Inspur USB disk instructions for the
making method of Inspur U disk driver and notes of driver loading.
Enter the interface of driver making, you can check and make the controller drives that
need be loaded during operating system installation under relevant configuration.
The introduction of operating system installation in this chapter takes the server configured
with 2208 RAID card as an example. If your server is configured with other external RAID
card, please refer to User Manual in the attached CD to add the HDD controller driver. For
NIC driver, graphics driver and system patch program, the guidance in the chapter can also
be referred to for setup.
It is suggested that you confirm in advance that whether the purchased machine configuration
supports the version of the installed operating system.
5.1 Manually Install Windows Server 2012
5.1.1 Preparation Prior to the Installation
●
Installation DVD of Windows Server 2012
●
Inspur driver CD
●
HDD controller driver floppy (if the server is configured with external 2208 RAID card,
no driver is needed when installing Windows Server 2012)
42
Install Operating System
●
On making the drivers, if using USB floppy drive, please make the driver into the floppy
disk; if using the Inspur USB disk, please make the driver into the Inspur USB disk; if
using the common USB disk, when making driver, input the drive where the common
USB disk is and the directory where the driver locates, and make the driver into the
common USB disk.
5.1.2 Installation Steps
1. Connect USB floppy drive or Inspur USB disk or common USB disk, power up and start
the server, and then put the installation CD of Windows Server 2012 into the CD-ROM, enter
BIOS to set that boot the server from CD.
2. If the system prompts that boot from CD, press any key, if no prompt, the system will start
Windows installation program from CD automatically.
3. In Language settings interface, select and set the language and other preferences to be
installed according to the actual demand, and click <Next> to continue.
4. Click <Install now> to continue in the installation confirmation interface.
5. Input your Product Key (25 characters), and then click <Next> to continue.
If selecting the “Automatically activate Windows on-line” option under the product key, then
in the 3 days after your first login, system will try to activate your Windows automatically;
after installing Windows, you can activate Windows online (or by telephone) in 30days; if
you didn’t complete the activation in 30 days, windows will stop the service.
6. The Microsoft software license items will be shown in the interface of “Please read
the license terms”. Select “I accept the license terms” after reading, and click <Next> to
continue.
7. Select the installation type in the interface of “Which type of installation do you want?”,
and here the default set by us is the first installation. Select “Custom” model to continue.
8. The system enters the interface of “Where do you want to install Windows?” If it
doesn’t need to load drive of hard disk controller, the main interface will display the
existing partitions and unallocated spaces on the computer. External LSI 9271 RAID card
configuration needs to add driver, please operate according to the following method:
If USB floppy drive is used:
Make driver floppy disk. When powering up and starting the system, connect the floppy disk
to USB interface and insert the driver floppy disk into the floppy drive.
Click <Browse> in “Loader Driver” window and select “Floppy Disk Driver (A:)” where
43
driver locates in the prompt. Click <OK> to continue.
The system will detect the driver program automatically. Please click <Next> in the interface
of “Choose to install the driver”.
The HDD controller driver is loaded completely
If Inspur U disk or common U disk is used:
Make the HDD controller driver into [3.5 floppy disk (A:)] partition of Inspur U disk or
common U disk.
When powering up and starting the installation of the operating system, connect the Inspur
U disk or common U disk to the USB interface on the server.
Please select <Load Driver> in the interface of “Where do you want to install Windows?”
The system will prompt “Load Driver” window, which will display “To install the device
driver needed to access your hard drive, insert the installation media containing the driver
file, and then click OK”. Please click <OK>.
The system will detect the driver program automatically. Please click <Next> in the interface
of “Choose to install the driver”.
The HDD controller driver is installed.
9. System will go back to the interface of “Where do you want to install Windows?” the main
interface will display the existing partitions and unallocated spaces on the computer. Select
option <Drive Options> and perform the following operation:
⊙ It can delete the existing partitions by selecting the existing partitions and then clicking
<Delete>.
⊙ It can format the partitions by selecting the existing partitions and clicking <Format>.
⊙ It can create new partitions by selecting unallocated disk spaces and then clicking <New>
to create new partitions.
You can operate according to the actual demands. Here we’d expound on the issue when
there are no existing partitions in the disk:
(1) Select the unallocated space and click <New>, delete the number in Size input box and
then input the one you want to create (unit: MB) and click <Apply> to continue.
Note: we suggest the partition should be larger than 30GB.
(2) Select the newly created disk partition, then click <Format>, and click <OK> at the
prompt confirmation interface.
(3) After formatting the partition, click <Next> to continue.
10. The system starts to install Windows, and it will complete operations of Copying files”,
44
Install Operating System
“Expanding files”, “Installing features”, “Installing updates” and “Completing installation”
etc. In this course the system may automatically reboot for several times.
Note: For the above installation steps of Windows Server 2012 operating system, there may
be some differences because of different system CD versions, please operate according to
actual display interfaces during installation.
5.1.3 Install Diver
1. After system installation, it will prompt “The user’s password must be changed before
logging on for the first time” when you login the system, click <OK> and take out the
installation CD. Follow the prompt to set the new password and then click enter to continue.
If the password meets the requirements, it will prompt “Your password has been changed”
and then click <OK> to confirm and login the system.
2. Select “Do not show this window at logon” at the bottom of the “Initial Configuration
Tasks” interface, and then click <Close>. In the new interface of “Server Manager”, select “Do
not show this console at logon” and close the interface.
3. Install chipset patch
(1) Insert Inspur driver CD into CD-ROM, click the blue dolphin icon under the installation
or operation procedure item in the pop-up autoplay interface after disk running, and input
the navigation No. on the driver CD set in the navigation No. verification interface and click
<OK> to enter the installation interface automatically;
(2) In “Select OS” column, select Windows 2012;
(3) In “Select Hardware” column, select chipset patch;
(4) Click <Next> to start the installation;
(5) Enter the interface of “Welcome to the Setup Program” and click <Next> to continue the
installation;
(6) Enter the interface of “License Agreement”, and select <Yes> to continue the installation;
(7) Enter the interface of “Readme File Information”, and click <Next> to continue the
installation;
(8) The installation program begins to install; and click <Next> according to the prompts;
(9) Complete the installation, click <Finish> according to the prompts, take out the driver CD
and restart the system.
4. Install NIC driver
(1) Insert Inspur driver CD into CD-ROM, click the blue dolphin icon under the installation
45
or operation procedure item in the pop-up autoplay interface after disk running, and input
the navigation No. on the driver CD set in the navigation No. verification interface and click
<OK> to enter the installation interface automatically;
(2) In the “Select OS” column, select Windows 2012;
(3) In the “Select Hardware” column, select NIC driver;
(4) Click <Next> to start the installation;
(5) Enter the interface of “Intel(R) Network Connections”, click <Install Driver and
Software>;
(6) Enter the interface of welcome to use, click <Next> to continue;
(7) Enter the interface of “License Agreement”, select “I accept the terms in the license
agreement” and then click <Next> to continue;
(8) Enter the interface of “Setup Options” and click <Next> to continue;
(9) Enter the interface of “Ready to Install the Program”, and click <Install> to continue;
(10) The installation program starts to install; when the installation is completed, click
<Finish> according to the prompt.
5. Install video driver
After the installation of NIC driver, stay in the installation interface of driver CD and
continue with the installation of video driver.
(1) In column “Select OS”, select Windows 2012;
(2) In column “Select Hardware”, select video driver;
(3) Click <Next> to start the installation;
(4) Enter the interface of “Welcome to the InstallShield Wizard and click <Next> to continue;
(5) Enter the interface of “License Agreement”, select “I accept the terms in the license
agreement” and then click <Next> to continue;
(6) Enter the interface of “Customer Information”, please input User Name and Organization,
and then click <Next> to continue:
(7) Enter the interface of “Setup Type”, select the setup type. There are “Complete” and
“Custom” two options, here select “Custom” and click <Next> to continue;
(8) enter the interface of “Custom Setup”, click <Next> to continue;
(9) Enter the interface of “Ready to Install the Program” and click <Install> to start the
installation of video driver;
(10) The installation starts and completes; in the interface of “InstallShield Wizard
Completed”, click <Finish>; the system pops up window to prompt that the server needs
46
Install Operating System
to be reboot if you want the setting to take effect; take all the disks out from the driver and
select <Yes> to reboot the server.
Note: For the above video driver installation, some installation steps may be different
because of different Windows 2012 system versions, please subject to the actual installation
process.
5.2 Manually Install Red Hat Enterprise Linux 6.4
5.2.1 Preparation Prior to the Installation
●
Red Hat Enterprise Linux 6.4 installation DVD
5.2.2 Installation Steps
1. Power up to start the system, put the installation CD into the driver (here taking using
DVD installation disk as example), enter BIOS to configure and select to boot from the CD.
2. System enters the interface of “Welcome to Red Hat Enterprise Linux 6.4!” there are the
following options:
Install or upgrade an existing system
Install system with basic video driver
Rescue installed system
Boot from local driver
Use up and down arrow keys to select the option, here the default is the first installation,
select “Install or upgrade an existing system”, press <Enter> to continue the installation.
3. System prompts “Disc Found, To begin testing the media before installation press OK.
Choose Skip to skip the media test and start the installation.”
Select <Skip> to evade the disk detection and press <Enter> to continue the installation.
4. Enter the interface of “Red Hat Enterprise Linux 6”, click <Next> to continue the
installation.
5. System enters the interface of “What language would you like to use during the installation
process?” Select language version of the operating system. Here we select “English (English)”
for installation and click <Next> to continue the installation.
6. System enters “Select the appropriate Keyboard for the system” interface. Here we select
“U.S. English” and click <Next> to continue the installation.
7. System enters the interface of “What type of devices will your installation involve?
47
Basic Storage Devices
Installs or upgrades to typical type of storage devices. If you’re not sure which option is right
for you? This is probably it.
Specialized Storage Devices
Installs or upgrades to enterprise devices such as Storage Area Networks (SANs).This option
will allow you to add Foe/Ischia/Zech disks and to filter out devices the installer should
ignore.”
Here we select “Basic Storage Devices”, and press <Next> to continue the installation.
8. System enters the interface of “Please name this computer. The hostname identifies the
computer on a network.”
Please input the Hostname. Here you can select the [Configure Network] at the left bottom of
this window to set network configuration, including adding or deleting NIC and configuring
network IP address. After network configuration is finished, press <Next> to continue the
installation.
9. The installation program enters “Please select the nearest city in your time zone” time zone
selection interface, select “Asia/shanghai” and click <Next> to continue the installation.
10. The installation program enters “Root Password” setting interface, set at least six
characters as needed and click <Next> to continue the installation.
The root account is used for administering the system. Enter a password for the root user.
11. The installation program enters “Which type of installation would you like?” interface;
there are the following installation options:
Use All Space
Replace Existing Linux System(s)
Shrink Current System
Use Free Space
Create Custom Layout
This installation takes custom layout as an example, select “Create Custom layout”, click
<Next> to continue the installation.
12. The installation program enters install hard disk interface. In the list of “Data Storage
Devices (to be mounted only)”, system will display the detected storage devices. Please
select the hard disk that needs to install system, add this hard disk to the list of “Install Target
Devices”, select one hard disk as “Boot Loader”, and then click <Next> to continue the
installation.
48
Install Operating System
13. The installation program enters partition creating interface of “Please Select A Device” (if
partition has been created on the hard disk, it will be displayed, and you can delete it if you
do not need it).
Double click the Free partition and other existing partitions under hard disk, or click the
<Create> button at the right bottom, system will pop up “Add Partition”
1) Create root partition (/) and boot partition: Select root partition in Mount point: /, select
the hard disk that needs to install system in the window of “Allowable Drives”, enter the size
of partition in Size (MB) and click <OK> to finish the creating of root partition. Create the
boot partition in the same way: /boot.
2) Create a swap partition (Swap): Select “Swap” in File system Type, select the hard disk
that needs to install system in the window of “Allowable Drives”, and input the size (MB)
of the swap partition in Size (MB) (set according to the size of memory, if the memory is
smaller than 512MB, set as twice of it. If the memory exceeds 512MB, you can set it as
2GB), and then click <OK> to finish the creating of swap partition.
You can also create other partitions as needed, and click <Next> to continue the installation
after the creation.
14. System prompts that “Writing storage configuration to disk”.
The partitioning options you have selected will now be written to disk. Any data on deleted
or reformatted partitions will be lost.
Select “Write changes to disk” to continue the installation, and system starts to format hard
disk partitions.
15. The installation program enters Boot Loader setting interface, set as needed and click
<Next> to continue the installation.
16. System prompts “The default installation of Red Hat Enterprise Linux is a basic server
install. You can optionally select s different set of software now”.
Please select the type that needs to install and software package that needs to be customized
according to actual demand. Here select “Customize now” and click <Next> to continue the
installation.
17. The installation program enters program package selection interface. please select the
software package to install according to actual demand, confirm it and click <Next> to
continue the installation.
Here we select Desktop and X Windows System in Desktops and Development tools package
in Development.
49
18. The system start to create files system and copy files.
19. The system enters “Congratulations, your Red Hat Enterprise Linux installation is
complete” interface which means the system installation is finished, click <Reboot> and take
out the installation CD and driver floppy. The system will restart automatically.
20. After the system restarts, it will enter the “Welcome” interface, so click <Forward> to
continue.
21. The installation program enters “License Agreement” interface. Select “Yes, I agree to
the License Agreement” and click <Forward> to continue the installation.
22. The installation program enters “Set Up Software Updates” interface and click
<Forward> to continue the installation.
23. The installation program enters “Create User” interface. Set user name and password to
add user; click <Forward> to continue the installation.
24. The installation program enters “Date and time” interface. Set the correct time and date;
then click <Forward> to continue the installation.
25. The installation program enters Kdump interface. Set according to the actual demand and
click <Forward> to continue the installation.
26. Input Username and Password to log in system.
5.2.3 Install NIC Driver
After completing the operating system installation, system will load the onboard NIC driver
automatically. You can update NIC driver manually using attached driver CD.
1. Insert Inspur driver CD into CD-ROM, click Terminal menu in Applications→System
Tools, and input the following in the windows:
#mount /dev/cdrom /mnt
#cd /mnt
#cd driver/nic/linux/sv
#cp igb-4.3.0.tar.gz /tmp
#cd /tmp
#tar -zxvf igb-4.3.0.tar.gz
#cd igb-4.3.0/src
#make
#make install
#cd /
50
Install Operating System
#umount /mnt
#reboot
(Note: “igb-4.3.0.tar.gz” is NIC driver, and its version will be updated. When being
installed, the actual version in the attached driver CD shall prevail.)
2. System will auto reboot, please take out the driver CD.
3. Log in the system, after connecting the network cable, set the network configuration.
51
6 Common Faults, Diagnosis and Troubleshooting
This chapter introduces the common server faults as well as corresponding diagnosis and
troubleshooting suggestions.
6.1 Common Faults
1) No power after startup
After the machine is connected with power cable, no power is provided for the
machine while pressing the On/Off button; the indicator does not light up after power
on.
2) Power module indicator off or red indicator on
The machine is under normal operation, but a certain power module indicator is off
or red indicator is on.
3) No display after power on
No information appeared on the display after power on via pressing On/Off button.
4) Front panel indicator is off
All front panel indicators are off after power on.
5) Front panel status indicator alarms
The machine is under normal operation, but status indicator gives an alarm.
6) Blank screen of the display
Blank screen occurs during using the display.
7) Abnormal display
Image dithering, rolling or warping occurs during using the display.
8) Abnormal display of memory capacity
The operating system shows that memory capacity is inconsistent with physical
memory capacity.
9) Keyboard and mouse are not available
Neither keyboard nor mouse could be operated normally.
10) USB interface problem
Introduce solutions when failing to use USB interface.
6.2 Diagnosis and Troubleshooting Instructions
1) Diagnosis and troubleshooting on power-on failure at startup
Description: After pressing the power button, server front control panel indicator
52
Common Faults, Diagnosis and Troubleshooting
(power-on status indicator, hard drive status indicator) is off, meanwhile, no KVM
(display) output is displayed, and server chassis fan does not rotate.
Operation steps:
a. Verify whether power supply is normal or not: if power module indicator is on, it
indicates normal power supply; if power module indicator is off, please check if
power supply is normal;
b. If power supply is normal, plug in and off the power module again to test, and
then power on for verification;
c. If there’s a machine and a power module of the same type, you could change the
power module to test whether there’s a power module fault;
d. If above operations could not solve the problem, please contact Inspur customer
service.
2) Power module indicator off or red indicator on
Description: The machine is under normal operation, but a certain power module
indicator is off or the red light is on.
Operation steps:
a. Firstly check whether all power cables are normal, and plug in power cables
again;
b. If the fault still exists, plug in and off the power module again;
c. If shutdown is allowed, you could exchange these 2 power modules, to judge
whether it is a power module fault.
d. If above operations could not solve the problem, please contact Inspur customer
service.
3) No display after power on
Description: After pressing the power button, server front control panel indicator is
on, but there’s no output on the display.
Operation steps:
a. Firstly check whether the display is connected normally with the server’s VGA
port;
b. Test on another display;
c. If above operations could not solve the problem, please contact Inspur customer
service.
53
4) Front panel status indicator alarms
Description: The server is under normal operation, but system status indicator on
front control panel flashes or the red indicator is on.
Operation steps:
Please check whether all power module indicators are steadily green, if so, you can
login BMC web interface to collect logs, and contact Inspur customer service.
5) Memory capacity incomplete
Description: Memory capacity viewed via the operating system does not correspond
with physical memory capacity.
Operation steps:
a. Ensure all memories of correct type have been correctly installed in place.
b. Enter BIOS setup to view memory capacity, if it could be completely identified
in BIOS setup, this may lie in the limitation on memory capacity set by the
operating system. Otherwise, please contact Inspur customer service.
6) Keyboard and mouse are not available
Description: Neither keyboard nor mouse could be operated normally.
Operation steps:
a. Make sure the keyboard or mouse has been connected correctly and firmly.
b. Test other parts to verify whether it is a mouse or keyboard fault.
c. Retest the machine via power on/off.
d. Reboot and enter cmos or raid configuration interface to test keyboard or mouse
performance, when tested in a non-system situation, if keyboard or mouse
performance turns out to be normal, a system fault could be considered; if
keyboard or mouse fault still exists, a mainboard interface fault could be
considered, and you could call Inspur technical hotline for support.
7) USB interface problem
Description: Unable to use devices with a USB interface.
Operation steps:
a. Make sure the operating system on server supports USB devices.
54
Common Faults, Diagnosis and Troubleshooting
b. Make sure system has been installed with correct USB device driver.
c. Power off the server, and then power on again to test.
d. Check whether the USB device is normal when connecting to other hosts.
e. If the USB device is normal when connecting to other hosts, the server may be
abnormal, please call Inspur technical hotline for support; if the USB device
turns out to be abnormal when connecting to other hosts, please replace the USB
device.
55
7 Services
7.1 How to Obtain Warranty Service
If there are any issues that are difficult to solve or can not be settled by yourself during
routine maintenance or troubleshooting, please ask for technical support from Inspur.
7.1.1 Preparations before Contacting Inspur
For better solutions, it is suggested to make the following preparations before asking for
technical support from Inspur.
7.1.1.1 Collect Necessary Fault Information
●
Client name and address
●
Contact name and phone number
●
Host serial number of the failure equipment
●
Occurrence time of the fault
●
Detailed description of the fault
●
Device type and software version
●
Measures taken after the fault and results
●
Problem level and expected solution time
7.1.1.2 Necessary Debugging Preparations
When turning to Inspur for technical support, Inspur technical support engineers may help
you carry out some operations, to further collect fault information or make troubleshooting
directly, so please collect necessary fault information before turning to technical support, and
prepare tools such as screwdriver, screws, serial cable and Ethernet cable, etc. which may be
useful.
7.2 How to Contact Inspur
7.2.1 WeChat Service
We provide services such as Wechat query, self-troubleshooting, repair appointment and
online consultancy etc., please pay attention.
Wechat public account: Inspur expert service
Webchat number: lc4008600011
2D code:
56
Services
7.2.2 Enterprise Business QQ
QQ number: 4008600011
7.2.3 Service Email
Email address: [email protected]
In order to handle customer problems in a more efficient way, please send an email to us
according to the following mail format.
Company Name
XX city, XX province
Contact Information
Name Mobile/Phone (Ext.)
Machine Serial No.
21xxxxxxx or 8000xxxxx
Problem or Fault Description
Description content
Attachments
Fault pictures or log files.
7.2.4 Website Service
Inspur official website: www.inspur.com
Technical support website: www.4008600011.com
7.2.5 Hotline Service
Hotline: 4008600011
57
8 Certifications & Standards
This chapter introduces the certifications achieved by this product and standards it complies
with.
●
USA FCC declaration
Introduce FCC standards abided by the product
●
CE declaration of EU
Introduce CE standards abided by the product
●
China CCC
Introduce CCC standards abided by the product
●
China Environmental Labeling
Introduce China environmental labeling standards abided by the product.
8.1 USA FCC Declaration
This chapter introduces the FCC standards abided by the product.
It is regulated in Subpart B, Part 15 of 47 CFR by Federal Communications Commission of
the United States that users of this product shall pay attention to the following issues:
Annotations: This device has been tested and complies with regulations related to Class
A digital devices in Part 15 of FCC rules. Main purpose of these limitations is to provide
reasonable protection while operating such devices in business districts, to avoid harmful
disturbance. This device may produce, use and emit RF energy; if installation or usage
is carried out not according to instructions, harmful disturbance may be caused on radio
communication. Operating this device in residential areas may cause harmful disturbance, in
this case, the user will be responsible for all costs arisen from correcting disturbance.
If the user carries out change or correction not expressly indicated by our company, it may
cause the device failing to comply with FCC Class A requirements, and exempted from its
authorization to operate this device.
8.2 CE Declaration of EU
This chapter introduces the CE standards abided by this product.
This is a Class A product. In the residential environment, this product may cause radio
disturbance, in this case, the user will be asked to adopt certain appropriate measures.
58
Safety Introduction
8.3 China CCC
This chapter introduces the CCC standards abided by this product.
This product is a Class A product. In the residential environment, it may cause radio
disturbance, in this case, the user is required to adopt practicable precautions against its
disturbance.
8.4 China Environmental Labeling
This product complies with China environmental labeling criteria.
For environmental protection and resources recycling, this product and its packaging material
can be recycled. The resource recovery rate of this product is designed to be no less than
80% and the resource recycling and regeneration rate is no less than 70%. At the end of PLC
(product life cycle), please do not mix with other wastes, you could consult the local retailer
or local government sector for recycling methods and place, and also could contact our
customer service for recovery processing.
The products comply with China environmental symbols criteria.
59
Table of Hazardous Substances’ Name & Content
Part Name
Hazardous Substances
Pb
Hg
Cd
Cr(VI)
PBB
PBDE
Chassis
×
○
○
○
○
○
Motherboard
×
○
○
○
○
○
Memory
○
○
○
○
○
○
Hard Drive
○
○
○
○
○
○
Power Supply
×
○
○
○
○
○
Power Cable
○
○
○
○
○
○
USB Flash Disk
×
○
○
○
○
○
Optical Drive
×
○
○
○
○
○
External NIC
×
○
○
○
○
○
External Memory Card
○
○
○
○
○
○
Connection Board
×
○
○
○
○
○
Data Cable
×
○
○
○
○
○
Keyboard
×
○
○
○
○
○
Mouse
×
○
○
○
○
○
CPU
×
○
○
○
○
○
Processor Heatsink
×
○
○
○
○
○
Rail
○
○
○
○
○
○
Printed Matter
○
○
○
○
○
○
CD
○
○
○
○
○
○
Packing Box
○
○
○
○
○
○
Packing Pad
○
○
○
○
○
○
Packing Plastic Bag
○
○
○
○
○
○
Instructions:
1. This table is compiled based on the provisions of SJ/T 11364.
2. ○: Indicates that the content of the hazardous substance in all homogenous materials of this
part is below the limitation requirement as described in GB/T 26572.
3. ×: Indicates that the content of the hazardous substance in at least one homogenous material
of this part is above the limitation requirement as described in GB/T 26572.
4. All the above parts are possible configuration parts in product, for actual product
configuration please refer to the configuration label.
60
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