ATA 191 Multiplatform Analog Telephone Adapter | ATA 192 Multiplatform Analog Telephone Adapter | ATA 190 Series Analog Telephone Adapters | Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide
Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware
First Published: 2018-02-05
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C O N T E N T S
C H A P T E R 1
C H A P T E R 2
C H A P T E R 3
Devices Associated with Your ATA
Cisco ATA 191 and ATA 192 Hardware
ATA 191 and ATA 192 Back Panel
Phone Adapter Configuration Utility
Phone Adapter Configuration Utility
Set Up Phone Features with Phone Adapter Configuration Utility
Selective Call Forward Settings
Supplementary Service Settings
Make a Call from Your Analog Phone
Redial a Number from Your Analog Phone
Answer a Call On Your Analog Phone
Answer Call Waiting on Your Analog Phone
Put a Call on Hold on Your Analog Phone
Forward Your Analog Phone Calls to Another Number
Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware iii
Contents
C H A P T E R 4
C H A P T E R 5
Transfer a Call from Your Analog Phone
Make a Conference Call from Your Analog Phone
Call Features and Star Codes for Analog Phones
Check Your Analog Phone for New Voice Messages
Product Safety and Security 25
Safety and Performance Information
Phone Behavior During Times of Network Congestion
FCC RF Radiation Exposure Statement
FCC Receivers and Class B Digital Statement
Compliance Information for Brazil
Cisco Product Security Overview
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Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware
C H A P T E R
1
Your ATA
•
•
Devices Associated with Your ATA, page 1
•
Cisco ATA 191 and ATA 192 Hardware, page 2
•
•
Phone Adapter Configuration Utility, page 7
•
Supported ATA Call Features, page 8
Your New ATA
Your analog telephone adapter (ATA) allows you to connect an analog device, such as an analog phone or fax machine, to your network. The connected device can then function like the IP phones in your network.
Your new analog telephone adapter (ATA) has two interfaces:
• Two RJ11 ports for analog devices
• A RJ45 port for Ethernet
Light-emitting diodes (LEDs) on the ATA provide status.
Install your ATA with the components that are included in the box.
You'll perform these tasks:
• Install your ATA with the components in the box.
Devices Associated with Your ATA
Use your ATA to connect these types of devices to your network:
• Analog phones
◦Analog phones have no softkeys.
Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware
1
Your ATA
Cisco ATA 191 and ATA 192 Hardware
◦The information that analog phones display depends on the model you have.
◦You use the phone’s flash button for hold, resume, transfer, and conference.
• Analog telephony voice devices
◦The ATA supports analog telephony voice devices, such as overhead paging adapters and answering machines, that emulate a regular phone.
• Overhead paging systems
◦Overhead paging systems provide alarms and public-address announcements in buildings.
• Fax machines
◦Use a fax machine directly with an ATA. Don’t connect an extension to a fax machine, and don’t use the fax machine with a splitter.
◦To reduce fax failures, use overseas mode, if available; if not, set the fax machine transmission speed to low.
◦Data devices, such as facsimile machines and modems, may not function optimally. For the best fax and modem performance, continue to use a dedicated PSTN line.
Cisco ATA 191 and ATA 192 Hardware
The ATA 191 and ATA 192 are compact, easy to install devices.
The unit provides these connectors:
• 5V DC power connector.
• Two RJ-11 FXS (Foreign Exchange Station) ports—The ATA 191 and ATA 192 have two RJ-11 phone ports that work with any standard analog phone device. Each port supports either voice calls or fax sessions, and both ports can be used simultaneously.
• The ATA 191 and ATA 192 both have one WAN network port—An RJ-45 10/100BASE-T data port to connect an Ethernet-capable device to the network.
The ATA 192 includes an extra LAN Ethernet port—An RJ-45 10/100BASE-T data port to connect to a device on your network, such as a computer, using an Ethernet cable.
Note
The ATA network port performs autonegotiation for duplex and speed. It supports speeds of 10/100 Mbps and full-duplex.
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Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware
Your ATA
ATA 191 and ATA 192 Top Panel
Figure 1: ATA 191 and ATA 192 Top Panel
ATA 191 and ATA 192 Top Panel
Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware
3
Your ATA
ATA 191 and ATA 192 Top Panel
Table 1: ATA 191 and ATA 192 Top Panel Items
Item
Power LED
Network LED
Phone 1 LED
Phone 2 LED
Description
Steady green: System booted up successfully and is ready for use.
Slow flashing green: System is booting up.
Fast flashing green three times, then repeats: System failed to boot up.
Off: Power is off.
Flashing green: Data transmission or reception is in progress through the WAN port.
Off: No link.
Steady green: On hook.
Slow flashing green: Off hook.
Fast flashing green three times, then repeats: The analog device failed to register.
Off: The port is not configured.
Problem Report Tool (PRT) Button Press this button to create a problem report using the Problem Report
Tool.
Note
This button is not a power button. When you press this button, a problem report is generated and uploaded to a server for the system administrator.
Problem Report Tool (PRT) LED Flashing amber: The PRT is preparing the data for the problem report.
Fast Flashing amber: The PRT is sending the problem report log to the HTTP server.
Solid green for five seconds, then off: The PRT report was sent successfully.
Flashing red: The PRT report failed. Press the PRT button again to trigger a new PRT report.
Blinking red: Press the PRT button once to cancel the blinking, then press again to trigger a new PRT.
Problem Report Tool Button
The Problem Report Tool (PRT) button is on the ATA top panel. Press the PRT button, and a log file is prepared and uploaded to the server for troubleshooting your network.
You can instruct your analog phone users to press the PRT button on the ATA device to start the PRT log file process.
One of the following must be completed to upload the PRT log file from the ATA:
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Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware
Your ATA
ATA 191 and ATA 192 Back Panel
• Set up the HTTP server to upload the PRT log file from the ATA.
• Configure the customer support upload URL to best suit your needs, and apply it to the ATA.
ATA 191 and ATA 192 Back Panel
Figure 2: ATA 191 Back Panel
Figure 3: ATA 192—Back Panel
Table 2: ATA 191 and ATA 192 Back Panel Items
Item
RESET
PHONE 1
Description
To restart the ATA, use a paper clip or similar object to press this button briefly.
To restore the factory default settings, press and hold for 10 seconds.
Use an RJ-11 phone cable to connect an analog phone or fax machine.
Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware
5
Your ATA
Install Your New ATA
Item
PHONE 2
ETHERNET (ATA 192 only)
NETWORK
DC 5V POWER
Description
Use an RJ-11 phone cable to connect a second analog phone or fax machine.
Use an Ethernet cable to connect your ATA to a device on your network, such as a computer.
Use an Ethernet cable to connect to the network.
Use the power adapter that was provided to connect to a power source.
Install Your New ATA
Your ATA comes with everything to power it up, connect it to the network, and set it up on your desk.
Before You Begin
Before you begin the installation, make sure you have the following equipment:
• Ethernet cable to connect to your network.
• Analog phone or fax machine to connect to your ATA.
• Phone cable to connect your phone.
• Uninterruptible power supply (UPS) to provide backup power.
Procedure
Step 1
Connect the network cable to your network and to the NETWORK port on the ATA.
Step 2
Connect the phone cable to the PHONE 1 port on the ATA and to your analog device (phone or fax machine).
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Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware
Your ATA
Phone Adapter Configuration Utility
If connecting a fax machine, connect it directly to the ATA. Do not connect an extension to a fax machine, and do not use a splitter.
Step 3
(Optional) If you have a second analog device, connect the phone cable to the PHONE 2 port on the ATA and to your second analog device.
Step 4
Connect the ATA power cable to the DC 5V POWER port on the ATA, and plug the power cable into your power source.
Phone Adapter Configuration Utility
You can configure or customize some phone features with the Phone Adapter Configuration Utility webpage.
Your administrator gives you the page URL, your user ID, and password.
In the Configuration Utility page, you can view some network and administration settings, as well as some basic information about your ATA, such as firmware version, serial number, and memory use.
Most people use the Phone Adapter Configuration Utility page to set up a few basic features such as Speed dial or Call forward. To set up these features, refer to the following table.
Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware
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Your ATA
Supported ATA Call Features
Table 3: Configuration Utility Features
Feature
Call forward and Selective call forward.
Speed dial.
Supplementary services.
Distinctive ring
Ring setting
Description
You specify the number that will receive calls when call forward is enabled on the phone. Use the
Configuration Utility page to set up more complicated call forward functions, for example, when your line is busy.
For more information, see
page 13 or
Selective Call Forward Settings, on page
14 and
Set Up Phone Features with Phone Adapter
Configuration Utility, on page 12
.
You assign phone numbers to a line so that you can quickly call that person.
For more information, see
page 15 and
Set Up Phone Features with Phone
Adapter Configuration Utility, on page 12
Configure such features as Call waiting, Do not disturb, or Called ID.
For more information, see
and
Phone Adapter Configuration Utility, on page 12
You can assign a specific ring to a phone number or line.
For more information, see
on page 16 and
Set Up Phone Features with Phone
Adapter Configuration Utility, on page 12
.
You can assign a specific ring to a certain situation such as when a call is on hold or during a call back.
For more information, see
16 and
Set Up Phone Features with Phone Adapter
Configuration Utility, on page 12
.
Supported ATA Call Features
Depending on your system configuration, your ATA supports some or all the following call features:
• Transfer (attended or supervised)—In this type of transfer, you talk to the receiving party before you complete the transfer.
• Transfer (unattended or unsupervised)—In this type of transfer, you complete the transfer and hang up before the receiving party answers.
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Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware
Your ATA
Supported ATA Call Features
• Conference.
• Hold and Resume.
• Caller ID.
• Call Waiting.
• Call Pickup.
• Speed Dial.
• Music On Hold.
• Shared Lines.
• Voicemail—This feature has no visual indicator, but a message waiting tone when you go off-hook indicates that you have voice messages. Some analog phones with a large LCD screen may display a voicemail icon.
• Call Forward.
• Redial.
Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware
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Supported ATA Call Features
Your ATA
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Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware
C H A P T E R
2
Configure Features
•
Phone Adapter Configuration Utility, page 11
•
Set Up Phone Features with Phone Adapter Configuration Utility, page 12
•
Call Forward Settings, page 13
•
Selective Call Forward Settings, page 14
•
•
Supplementary Service Settings, page 15
•
Distinctive Ring Settings, page 16
•
Phone Adapter Configuration Utility
You can configure or customize some phone features with the Phone Adapter Configuration Utility webpage.
Your administrator gives you the page URL, your user ID, and password.
In the Configuration Utility page, you can view some network and administration settings, as well as some basic information about your ATA, such as firmware version, serial number, and memory use.
Most people use the Phone Adapter Configuration Utility page to set up a few basic features such as Speed dial or Call forward. To set up these features, refer to the following table.
Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware
11
Configure Features
Set Up Phone Features with Phone Adapter Configuration Utility
Table 4: Configuration Utility Features
Feature
Call forward and Selective call forward.
Speed dial.
Supplementary services.
Distinctive ring
Ring setting
Description
You specify the number that will receive calls when call forward is enabled on the phone. Use the
Configuration Utility page to set up more complicated call forward functions, for example, when your line is busy.
For more information, see
page 13 or
Selective Call Forward Settings, on page
14 and
Set Up Phone Features with Phone Adapter
Configuration Utility, on page 12
.
You assign phone numbers to a line so that you can quickly call that person.
For more information, see
page 15 and
Set Up Phone Features with Phone
Adapter Configuration Utility, on page 12
Configure such features as Call waiting, Do not disturb, or Called ID.
For more information, see
and
Phone Adapter Configuration Utility, on page 12
You can assign a specific ring to a phone number or line.
For more information, see
on page 16 and
Set Up Phone Features with Phone
Adapter Configuration Utility, on page 12
.
You can assign a specific ring to a certain situation such as when a call is on hold or during a call back.
For more information, see
16 and
Set Up Phone Features with Phone Adapter
Configuration Utility, on page 12
.
Set Up Phone Features with Phone Adapter Configuration Utility
Use the Phone Adapter Configuration Utility page to set up a few basic features such as Speed dial, Call forward or Do not disturb.
Before You Begin
Before you set up a feature, you should review the corresponding settings page.
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Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware
Configure Features
Call Forward Settings
Procedure
Step 1
Sign into Phone Adapter Configuration Utility as an user.
Step 2
Select Voice > User
Step 3
Navigate to the feature pane and set the fields.
Step 4
Click Save.
Call Forward Settings
You can forward calls from any line on your phone to another phone number. But call forward is phone-line specific. If a call reaches you on a line where call forwarding is not enabled, the call rings as usual.
There are two ways of forwarding your calls:
• Forward all calls
• Forward calls in special situations, such as when the phone is busy or there is no answer.
Call forward is set up from the Voice tab of the Configuration Utility page. Use the information in the following table to guide you. Once you have entered your settings, click Save to retain your revisions.
When a call is forwarded, you hear a short ring before the call is forwarded to the new number.
Table 5: Call Forward Settings
Field Name
Cfwd All Dest
Cfwd No Ans Dest
Cfwd Busy Dest
Cfwd No Ans Delay
Description
Call Forward All Destination.
Default setting: blank
Usage Guidelines
Use when you want to forward all of your incoming calls to another phone number. Enter the number that will receive the forwarded call.
Call Forward No Answer Destination.
Default setting: blank
Use with Cfwd All Dest when you want your calls forwarded to a second person, if your first choice does not answer.
Call Forward Busy Destination.
Default setting: blank
Call Forward No Answer Delay.
Default setting: 20
Use with Cfwd All Dest when you want your calls forwarded to a second person, if your first choice is on another call.
The delay in seconds before Call
Forward No Answer triggers.
Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware
13
Configure Features
Selective Call Forward Settings
Selective Call Forward Settings
You can have a list of up to 8 phone numbers that are forwarded whenever they call you. When someone calls from one of these numbers, you hear a ring and the call is forwarded to the new number.
When entering Call Forward Selective Caller setting, you can use ? to match any single digit or * to match a range of digits. For example:
• 1408*—a call is forwarded to the corresponding destination if the phone number starts with 1408
• 1512???1234—a call is forwarded to the corresponding destinatio if the phone number is an 11-digit number starting with 1512 and ending with 1234
You can also forward the last call that you received, or block the last call.
Selective call forward is set up from the Voice tab of the Configuration Utility page. Use the information in the following table to guide you. Once you have entered your settings, click Save to retain your revisions.
Table 6: Selective Call Forward Settings
Field Name
Cfwd Sel1-8 Caller
Cfwd Sel1-8 Dest
Cfwd Last Caller
Cfwd Last Dest.
Block Last Caller
Accept Last Caller
Description
Call Forward Selective Caller
Default setting: blank
Call Forward Selective Destination
Default setting: blank
Call Forward Last Caller
Default setting: blank
Call Forward Last Destination
Default setting: blank
-
Default setting: blank
-
Default setting: blank
Usage Guidelines
Enter the phone number that you want redirected.
When a phone number matches the entry, the call is forwarded to the corresponding Cfwd Selective
Destination.
Enter the phone number that will receive the forwarded call.
Enter the last caller's phone number.
This caller is actively forwarded to the Cfwd Last Dest using Call
Forward Last.
The destination for the Cfwd Last
Caller.
The number of the last caller; this caller is blocked via the Block Last
Caller Service.
The number of the last caller; this caller is accepted via the Accept Last
Caller Service.
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Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware
Configure Features
Speed Dial Settings
Speed Dial Settings
You can use specific phone lines to speed-dial people you call often.
Speed dials are set up from the Voice tab of the Configuration Utility page. Use the information in the following table to guide you. Once you have entered your settings, click Save to retain your revisions.
Table 7: Speed Dial Settings
Field Name
Speed Dial 2-9
Description
-
Default setting: blank
Usage Guidelines
Enter a phone number that you dial often.
Supplementary Service Settings
In addition to your main call features, the ATA provides support for several supplementary features. All of these services are optional, and may not be available to you if your administrator has disabled them. In some cases, your service provider may support similar features using means other than the ATA.
Supplementary services are set up from the Voice tab of the Configuration Utility page. Use the information in the following table to guide you. Once you have entered your settings, click Save to retain your revisions.
Table 8: Supplementary Service Settings
Field
CW Setting
Description
Call Waiting.
Default setting: Yes
Block CID
Block ANC
DND Setting
Block Caller ID.
Default setting: No
Block Anonymous Calls.
Default setting: No
Do Not Disturb.
Default setting: No
Usage Guidelines
Enable if you want to be notified of an incoming call while on an call.
Allows you to block your phone number from phones that have caller identification enabled.
Allows you to block any calls that do not display call information.
Use Do Not Disturb
(DND) to silence your phone and ignore incoming call notifications when you need to avoid distractions.
Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware
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Configure Features
Distinctive Ring Settings
Field
CID Setting
Description
Caller ID Generation.
Default setting: Yes
CWCID Setting
Dist Ring
Call Waiting Caller ID Generation.
Default setting: Yes
Distinctive Ring.
Default setting: Yes
Usage Guidelines
Enable if you want your
Caller identification such as a phone number, name, or other descriptive text appear on the phone display.
This feature assigns an ID for a call that is waiting.
Enable this feature if you plan to configure different numbers to the same phone and want to give different ringtone for each of the numbers.
-
Enable if you want to be notified of voicemail messages.
Message Waiting
CONFCID Setting
-
Default setting: no
Default setting: Yes
Distinctive Ring Settings
You can customize how your phone indicates an incoming call by selecting different ringtones. But this feature requires a specific type of computer code called a script. Contact your admistrator to have this feature enabled.
Ring Settings
You can customize your ring tones to bst suit your needs. For example, you can have one ringtone for your incoming calls, and another ring for your callback notifications.
Ring settings are set up from the Voice tab of the Configuration Utility page. Use the information in the following table to guide you. Once you have entered your settings, click Save to retain your revisions.
Table 9: Ring Settings
Field Name
Default Ring
Description
-
Default setting: 1
Usage Guidelines
Allows you to select from one of 8 different ringtones for your incoming calls.
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Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware
Configure Features
Field Name
Default CWT
Hold Reminder Ring
Call Back Ring
Cfwd Ring Splash Len
Description
-
Default setting: 1
-
Default setting: 8
-
Default setting: 7
-
Default setting: 0
Cblk Ring Splash Len -
Default setting: 0
VMWI Ring Splash Len: -
Default setting: 0
Ring Settings
Usage Guidelines
Allows you to select from one of 8 different ringtones for call waiting.
Allows you to select from one of 8 different ringtones or none for calls on hold.
Allows you to select from one of 8 different ringtones for call back notifications
Enter the length of the ring when a call is forwarded, from 0 – 10 seconds.
Enter the length of the ring for the call back notifications, from 0 – 10 seconds.
Enter the length of the ring for your voicemail notifications, from 0 – 10 seconds.
Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware
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Ring Settings
Configure Features
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Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware
C H A P T E R
3
Calls
•
Make a Call from Your Analog Phone, page 19
•
Redial a Number from Your Analog Phone, page 20
•
Answer a Call On Your Analog Phone, page 20
•
Answer Call Waiting on Your Analog Phone, page 20
•
Put a Call on Hold on Your Analog Phone, page 20
•
Forward Your Analog Phone Calls to Another Number, page 21
•
Transfer a Call from Your Analog Phone, page 21
•
Make a Conference Call from Your Analog Phone, page 22
•
Call Features and Star Codes for Analog Phones, page 22
Make a Call from Your Analog Phone
Procedure
Step 1
Pick up the handset and check for a dial tone.
Step 2
(Optional) Dial the digits for an outside line and wait for a dial tone.
Step 3
Dial the phone number.
Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware
19
Redial a Number from Your Analog Phone
Redial a Number from Your Analog Phone
Procedure
Step 1
Pick up the handset and check for a dial tone.
Step 2
Dial *07.
Answer a Call On Your Analog Phone
Procedure
When your analog phone rings, pick up the handset to answer the call.
Answer Call Waiting on Your Analog Phone
When you're on an active call, you know that a call is waiting when you hear a single beep.
Procedure
Step 1
Perform a hook flash to speak with another caller who is calling you.
You connect to the second caller and put the first caller on hold.
Step 2
(Optional) To speak with the first caller, perform a hook flash again.
Subsequent hook flashes toggle you between the two callers. You can't create a conference this way.
Put a Call on Hold on Your Analog Phone
You can put an active call on hold and then resume the call when you're ready.
Procedure
Step 1
While on an active call, perform a hook flash.
Step 2
To return to the call, either:
• Perform another hook flash.
• Hang up the handset. Pick up the handset when your phone rings.
Calls
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Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware
Calls
Forward Your Analog Phone Calls to Another Number
Forward Your Analog Phone Calls to Another Number
If you're going to be away from your desk, but don't want to miss an important call then forward your calls to another phone.
Procedure
Step 1
To start call forwarding: From your analog phone, press *72, enter the number where you want to redirect your calls, and press #.
You hear audio indication that call forwarding has started.
Step 2
To stop call forwarding: From your analog phone, press *73.
You hear audio indication that call forwarding has stopped.
Transfer a Call from Your Analog Phone
When you transfer a call, you can stay on the original call until the other person answers. You can now talk privately with the other person before you remove yourself from the call.
If you don't want to talk, transfer the call without waiting for the other person to answer. This action is called a blind transfer.
You can also swap between both callers to consult with them individually before you remove yourself from the call.
Procedure
Step 1
From a call that is not on hold, press the flash button.
This puts the existing party on hold and you get a dial tone.
Step 2
Take one of these actions:
• Enter the other person’s phone number.
• Press *98 on your phone keypad, then enter the other person’s phone number, then press #.
Step 3
(Optional) Wait until you hear ringing or until the other person answers the call.
Step 4
(Optional) If you wait until the other person answers the call, speak to them to introduce the caller.
Step 5
Hang up your phone to complete the transfer.
Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware
21
Calls
Make a Conference Call from Your Analog Phone
Make a Conference Call from Your Analog Phone
Procedure
Step 1
While on an active call, perform a hook flash.
This puts the call on hold and you hear dial tone.
Step 2
Dial a second number and wait until that person answers.
Step 3
To create the conference, perform a hook flash.
You are now in a conference with both persons.
Call Features and Star Codes for Analog Phones
You can use star codes to quickly access many of your call features. An example of a star code is *69 or *78.
Star codes are customized to your individual needs by your network administrator. Contact the person responsible for maintaining your network for more information.
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Voice Mail
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Check Your Analog Phone for New Voice Messages, page 23
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Check Your Analog Phone for New Voice Messages
Procedure
Pick up the handset and listen for the dial tone.
If you hear a stutter tone, you have new voice messages.
Check Your Voicemail
Before You Begin
You can access your voice messages directly from your phone. But your administrator must set up your voicemail account, and set up your phone to access the voicemail system. Each system is slightly different, but your administrator typically provides a phone number used to access your voice messages, and your sign-in information.
Procedure
Step 1
Dial your voicemail phone number.
Step 2
Follow the prompts.
Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware
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Check Your Voicemail
Voice Mail
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C H A P T E R
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Product Safety and Security
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Safety and Performance Information, page 25
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Compliance Statements, page 26
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Cisco Product Security Overview, page 27
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Important Online Information, page 27
Safety and Performance Information
Power Outage
Your access to emergency service through the phone requires that the phone receive power. If a power interruption occurs, service or emergency calling service dialing does not function until power is restored. If a power failure or disruption occurs, you may need to reset or reconfigure the equipment before you can use service or emergency calling service dialing.
External Devices
We recommend that you use good-quality external devices that are shielded against unwanted radio frequency
(RF) and audio frequency (AF) signals. External devices include headsets, cables, and connectors.
Depending on the quality of these devices and their proximity to other devices, such as mobile phones or two-way radios, some audio noise may still occur. In these cases, we recommend that you take one or more of these actions:
• Move the external device away from the source of the RF or AF signals.
• Route the external device cables away from the source of the RF or AF signals.
• Use shielded cables for the external device, or use cables with a better shield and connector.
• Shorten the length of the external device cable.
• Apply ferrites or other such devices on the cables for the external device.
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Product Safety and Security
Phone Behavior During Times of Network Congestion
Cisco cannot guarantee the performance of external devices, cables, and connectors.
Caution
In European Union countries, use only external speakers, microphones, and headsets that are fully compliant with the EMC Directive [89/336/EC].
Phone Behavior During Times of Network Congestion
Anything that degrades network performance can affect phone voice and video quality, and in some cases, can cause a call to drop. Sources of network degradation can include, but are not limited to, the following activities:
• Administrative tasks, such as an internal port scan or security scan
• Attacks that occur on your network, such as a Denial of Service attack
Compliance Statements
FCC Compliance Statements
The Federal Communications Commission requires compliance statements for the following:
FCC Part 15.21 Statement
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
FCC RF Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must be at least 20 cm from the user and must not be collocated or operating in conjunction with any other antenna or transmitter.
FCC Receivers and Class B Digital Statement
This product has been tested and complies with the specifications for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used according to the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which is found by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
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Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware
Product Safety and Security
Compliance Information for Brazil
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment or devices
• Connect the equipment to an outlet other than the receiver's
• Consult a dealer or an experienced radio/TV technician for assistance
Compliance Information for Brazil
Art. 6º - 506
This equipment is a secondary type device, that is, it is not protected against harmful interference, even if the interference is caused by a device of the same type, and it also cannot cause any interference to primary type devices.
For more information, go to this URL: http://www.anatel.gov.br
Este equipamento opera em caráter secundário, isto é, não tem direito a proteção contra interferência prejudicial, mesmo de estações do mesmo tipo, e não pode causar interferência a sistemas operando em caráter primário.
Site Anatel: http://www.anatel.gov.br
Cisco Product Security Overview
This product contains cryptographic features and is subject to U.S. and local country laws that govern import, export, transfer, and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute, or use encryption. Importers, exporters, distributors, and users are responsible for compliance with U.S. and local country laws. By using this product, you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.
Further information regarding U.S. export regulations can be found at https://www.bis.doc.gov/ policiesandregulations/ear/index.htm
.
Important Online Information
End User License Agreement
The End User License Agreement (EULA) is located here: https://www.cisco.com/go/eula
Regulatory Compliance and Safety Information
Regulatory Compliance and Safety Information (RCSI) is located here:
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Important Online Information
Product Safety and Security
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Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware
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