Online Manual

iP8700 series
Online Manual
Read Me First
Useful Functions Available on the Printer
Overview of the Printer
Printing
Troubleshooting
English
Contents
Read Me First. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Symbols Used in This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12
Trademarks and Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Search Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Notes on Operation Explanations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Useful Functions Available on the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Useful Functions Available from Applications and the Main Unit. . . . . . . . . . . . . . . . . . . . 18
Helpful Functions Available Through the Network. . . . . . . . . . . . . . . . . . . . . . . . 22
Printing with Google Cloud Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Preparations for Printing with Google Cloud Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Printing from Computer or Smartphone with Google Cloud Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Using Remote UI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
30
Printing from AirPrint Compliant Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Overview of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Safety Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Regulatory and Safety Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
41
Main Components and Basic Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Main Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
49
Inside View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
50
About the Power Supply of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Confirming that the Power Is On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Turning the Printer On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
53
Notice for the Power Plug/Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Notice for Unplugging the Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
56
57
Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Loading Plain Paper / Photo Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Loading Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
62
Media Types You Can Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Paper Load Limit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Media Types You Cannot Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Before Printing on Art Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Printing Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Printing Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Other Sizes than Letter, Legal, Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Letter, Legal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Sizes for Art Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Printable Discs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Placing a Printable Disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Cautions When Printing on a Printable Disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Before Placing a Printable Disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Placing a Printable Disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Removing a Printable Disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
86
Replacing an Ink Tank. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Replacing an Ink Tank. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Checking the Ink Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Checking the Ink Status with the Ink Lamps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
When Printing Becomes Faint or Colors Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Maintenance Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Printing the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Examining the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
102
Cleaning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Performing Maintenance from a Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Cleaning the Print Heads from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Cleaning Inside the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
108
Cleaning the Paper Feed Rollers from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Use Your Computer to Print a Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Aligning the Print Head Position from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Aligning the Print Head Position Manually from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . 113
Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Cleaning the Exterior of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Cleaning the Inside of the Printer (Bottom Plate Cleaning). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Changing the Printer Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Changing Printer Settings from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
122
Checking the Ink Status from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Registering a Changed Printing Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Managing the Printer Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
126
Reducing the Printer Noise. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Changing the Printer Operation Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Initializing the Printer Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Information about Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
133
Useful Information about Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
134
Initial Values Set at Factory (Network). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
135
Connecting the Printer to the Computer Using a USB Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . .
136
When Detecting the Printers Have the Same Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN. . 138
Printing Out Network Setting Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About Network Communication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
139
141
Changing and Confirming Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
IJ Network Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Canon IJ Network Tool Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Canon IJ Network Tool Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
146
Changing the Settings in the Wireless LAN Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
147
Changing the WEP Detailed Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Changing the WPA or WPA2 Detailed Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Changing the Settings in the Wired LAN Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Changing the Settings in the Admin Password Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Monitoring Wireless Network Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Initializing the Network Settings of the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
160
Viewing the Modified Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Appendix for Network Communication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Using the Card Slot over a Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
163
About Technical Terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Restrictions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Tips for Ensuring Optimal Printing Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Useful Information about Ink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Key Points to Successful Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Be Sure to Make Paper Settings after Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Canceling a Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Printer Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Key to Enjoying Consistent Printing Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Precautions for Safe Transport of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
181
Legal Limitations on Use of Your Product and Use of Images. . . . . . . . . . . . . . . . . . . . . 182
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
186
Printing from a Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Printing with Application Software that You are Using (Printer Driver). . . . . . . . . . . . . . . . . . . . . . . . . 188
Printing with Easy Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Setting the Media Type with the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Various Printing Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Setting the Number of Copies and Printing Order. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Setting the Stapling Margin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Execute Borderless Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
198
Scaling the Printing to Fit the Paper Size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Scaled Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Page Layout Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Printing on Postcards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Displaying the Print Results before Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
207
Setting Paper Dimensions (Custom Size). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Changing the Print Quality and Correcting Image Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Setting the Print Quality Level (Custom). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Printing a Color Document in Monochrome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Adjusting Tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Specifying Color Correction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Optimal Photo Printing of Image Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Adjusting Colors with the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Printing with ICC Profiles (Specifying an ICC Profile from the Application Software). . . . . . 218
Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver). . . . . . . . . . . . 220
Interpreting the ICC Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Adjusting Color Balance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
222
Adjusting Brightness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Adjusting Intensity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Adjusting Contrast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Overview of the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Canon IJ Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
How to Open the Printer Driver Setup Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Page Setup Dialog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Print Dialog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Quality & Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Color Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Borderless Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
240
Margin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Canon IJ Printer Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Opening the Canon IJ Printer Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
244
Maintenance of this Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Display the Printing Status Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Deleting the Undesired Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Instructions for Use (Printer Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Updating the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
250
Obtaining the Latest Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
251
Delete the Unnecessary Canon IJ Printer from the Printer List. . . . . . . . . . . . . . . . . . . . . . . 252
Before Installing the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Installing the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
254
Printing from a Digital Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Printing Photographs Directly from a PictBridge (Wireless LAN) Compliant Device. . . . . . . . . . . . . . . 256
About PictBridge (Wireless LAN) Print Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Problems with Network Communication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Problems with the Printer While Using with Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
The Printer Stopped Working Suddenly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
263
Printing Speed Is Slow. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Cannot Use the Printer on Replacing an Access Point or Changing Its settings. . . . . . . . . . . . . . 266
Cannot Detect a Printer on a Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Cannot Detect the Printer When Setting up Network Communication. . . . . . . . . . . . . . . . . . . . .
268
Cannot Detect the Printer during Wireless LAN Setup: Check 1. . . . . . . . . . . . . . . . . . . . . . 269
Cannot Detect the Printer during Wireless LAN Setup: Check 2. . . . . . . . . . . . . . . . . . . . . . 270
Cannot Detect the Printer during Wireless LAN Setup: Check 3. . . . . . . . . . . . . . . . . . . . . . 271
The Printer Cannot Be Detected in the Wireless LAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Other Problems with Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Forgot an Access Point Name, SSID, or a Network Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
The Message Is Displayed on the Computer Screen During Setup. . . . . . . . . . . . . . . . . . . . . . .
277
The Admin Password Set to the Printer Was Forgotten. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Checking Information about the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
How to Restore the Printer's Network Settings to Factory Default. . . . . . . . . . . . . . . . . . . . . . . .
281
Problems with Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Printing Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Paper Does Not Feed Properly/"No Paper" Error Occurs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Cannot Print on the Disc Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Printing Stops Before It Is Completed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Problems with Printing Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Print Results Not Satisfactory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Cannot Print to End of Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks. . . . . . . . . . . . . . . . . . . 294
Lines Are Misaligned. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Printed Paper Curls or Has Ink Blots. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Paper Is Smudged/Printed Surface Is Scratched. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
298
Back of the Paper Is Smudged. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Vertical Lines Are Printed on the Sides of the Printout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Colors Are Uneven or Streaked. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Ink Is Not Ejected. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Problems with the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306
The Printer Cannot Be Powered On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307
The Printer Turns Off Unintentionally. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308
Cannot Connect to Computer with a USB Cable Properly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
Cannot Communicate with the Printer with USB Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Print Head Holder Does Not Move to the Position for Replacing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
Problems with Installation/Downloading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312
Cannot Install the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Uninstalling IJ Network Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
314
About Errors/Messages Displayed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
If an Error Occurs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
A Message Is Displayed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
319
Error Message Appears on a PictBridge (Wireless LAN) Compliant Device. . . . . . . . . . . . . . . . . . . . . 321
If You Cannot Resolve the Problem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Support Code List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Support Code List (When Paper Is Jammed). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
1300. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
Paper Is Jammed inside the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
In Other Cases. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
1000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
1001. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335
1002. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336
1200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
1250. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338
1401. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339
1403. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
1405. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
1410. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
1411. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343
1412. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
1413. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
1414. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
1415. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
1600. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348
1660. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
1680. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
1681. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
1683. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
1684. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
1688. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354
1700. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
1701. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
1830. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
1850. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
1851. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359
1855. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
1856. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361
1857. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
1858. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363
2100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
2101. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
2102. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366
2103. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367
2500. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368
4100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369
4103. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370
5100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371
5101. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372
5200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373
5400. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374
5700. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
5B00. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376
5B01. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377
5C00. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378
5C20. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
6000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380
6001. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
6500. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
6502. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383
6800. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384
6801. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385
6900. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386
6901. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387
6902. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388
6910. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389
6911. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390
6930. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391
6931. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392
6932. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393
6933. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394
6940. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395
6941. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 396
6942. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 397
6943. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 398
6944. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399
6945. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400
6946. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401
6A80. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402
6A81. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403
6A90. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 404
B200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405
C000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 406
Read Me First
Notes on Online Manual Usage
How to Print
Notes on Online Manual Usage
• Reproduction, diversion or copying of any text, photo or image published in the Online Manual
(hereinafter referred to as "this guide"), in whole or in part, is prohibited.
• In principle, Canon shall change or delete the contents of this guide without prior notice to customers.
In addition, Canon may suspend or stop the disclosure of this guide due to unavoidable reasons.
Canon shall not be liable for any damage suffered by customers as a result of changes in or deletion
of information in this guide, or suspension/stoppage of disclosure of this guide.
• Although the contents of this guide have been prepared with utmost care, please contact the service
center if you find any incorrect or missing information.
• In principle, the descriptions in this guide are based on the product at the time of its initial sale.
• This guide does not disclose the manuals of all the products sold by Canon. See the manual supplied
with the product when using a product that is not described in this guide.
How to Print
Use the print function of your Web browser to print this guide.
To print background colors and images, follow the steps below to display the Print dialog options, then
select the Print backgrounds checkbox.
1. Click Print... from the File menu.
2. Click Show Details or
(Down Arrow).
3. Select Safari from the pop-up menu.
11
Symbols Used in This Document
Warning
Instructions that, if ignored, could result in death or serious personal injury caused by incorrect
operation of the equipment. These must be observed for safe operation.
Caution
Instructions that, if ignored, could result in personal injury or material damage caused by incorrect
operation of the equipment. These must be observed for safe operation.
Important
Instructions including important information. To avoid damage and injury or improper use of the
product, be sure to read these indications.
Note
Instructions including notes for operation and additional explanations.
Basic
Instructions explaining basic operations of your product.
Note
• Icons may vary depending on your product.
12
Trademarks and Licenses
• Microsoft is a registered trademark of Microsoft Corporation.
• Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other
countries.
• Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other
countries.
• Internet Explorer is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or
other countries.
• Mac, Mac OS, AirPort, Safari, Bonjour, iPad, iPhone and iPod touch are trademarks of Apple Inc.,
registered in the U.S. and other countries. AirPrint and the AirPrint logo are trademarks of Apple Inc.
• IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under
license.
• Google Cloud Print, Google Chrome, Android, Google Play and Picasa are either registered trademarks
or trademarks of Google Inc.
• Adobe, Photoshop, Photoshop Elements, Lightroom, Adobe RGB and Adobe RGB (1998) are either
registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other
countries.
• Photo Rag is a trademark of Hahnemühle FineArt GmbH.
• Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc.
Note
• The formal name of Windows Vista is Microsoft Windows Vista operating system.
13
Enter keywords in the search window and click
(Search).
You can search for target pages in this guide.
Entry example: "(your product's model name) load paper", "(your product's model name) 1000"
Search Tips
You can search for target pages by entering keywords in the search window.
Note
• The displayed screen may vary.
• Searching for Functions
Enter your product's model name and a keyword for the function you want to learn about
Example: When you want to learn how to load paper
Enter "(your product's model name) load paper" in the search window and perform a search
• Troubleshooting Errors
Enter your product's model name and a support code
Example: When the following error screen appears
Enter "(your product's model name) 1000" in the search window and perform a search
14
Note
• The displayed screen varies depending on your product.
• Searching for Application Functions
Enter your application's name and a keyword for the function you want to learn about
Example: When you want to learn how to print collages with My Image Garden
Enter "My Image Garden collage" in the search window and perform a search
• Searching for Reference Pages
Enter your model name and a reference page title*
* You can find reference pages more easily by entering the function name as well.
Example: When you want to browse the page referred to by the following sentence on a scanning
procedure page
Refer to "Color Settings Tab" for your model from Home of the Online Manual for details.
Enter "(your product's model name) scan Color Settings Tab" in the search window and perform a
search
15
Notes on Operation Explanations
In this guide, most of the operations are described based on the windows displayed when Mac OS X v10.8
is used.
16
Useful Functions Available on the Printer
The following useful functions are available on the printer.
Enjoy pleasant photography experience by utilizing various functions.
Helpful Functions Available Through the Network
You can print more conveniently through integration with smartphones and
other devices or with services on the web.
Useful Functions Available from Applications and the Main Unit
You can create items such as collages easily or download delightful
printing materials, and print them.
17
Useful Functions Available from Applications and the Main Unit
On the printer, the following useful functions are available from applications and the main unit.
• Print Photos Easily
• Print Disc Labels (CD/DVD/BD)
• Download Content Materials
Print Photos Easily Using an Application
Organize Images Easily
In My Image Garden, you can register the names of people and events to photos.
You can organize photos easily as you can display them not only by folder but also by calendar, event,
and person. This also allows you to find the target photos easily when you search for them later on.
<Calendar View>
<People View>
Display Recommended Items in Slide Shows
Based on the information registered to photos, Quick Menu automatically selects the photos on your
computer and creates recommended items such as collages and cards. The created items appear in
slide shows.
18
If there is an item you like, you can easily print it in just two steps.
1. In Image Display of Quick Menu, select the item you want to print.
2. Print the item with My Image Garden.
Place Photos Automatically
Delightful items are created easily as the selected photos are placed automatically according to the
theme.
Other Various Functions
My Image Garden has many other useful functions.
Refer to "What You Can Do with My Image Garden" for details.
19
Create and Print Personalized Disc Labels (CD/DVD/BD) Easily and
Beautifully
Create Items with Applications and Print Them
Use My Image Garden to combine your favorite photos with preset themes to create and print
personalized disc labels.
Refer to "Printing Disc Labels (CD/DVD/BD)" for details.
Download a Variety of Content Materials
CREATIVE PARK
A "printing materials site" where you can download all the printing materials for free.
Various types of content such as seasonal cards and paper crafts that can be made by assembling
paper parts are provided.
It is easily accessible from Quick Menu.
CREATIVE PARK PREMIUM
A service where customers using models that support PREMIUM Contents can download exclusive
printing materials.
PREMIUM Contents can be downloaded easily via My Image Garden. Downloaded PREMIUM
Contents can be printed directly with My Image Garden.
To download PREMIUM Contents, make sure that genuine Canon ink tanks/ink cartridges are installed
for all colors on a supported printer.
20
Note
• The designs of PREMIUM Contents provided in this page are subject to change without prior
notice.
21
Helpful Functions Available Through the Network
The following useful functions are available on the machine.
Enjoy even more pleasant photography experience by utilizing various functions.
Print by using Google Cloud Print
Print directly from your iPad, iPhone, or iPod touch
Manage your printer from a remote location by using Remote UI
Print easily from your smartphone by using PIXMA Printing Solutions
Printing with Windows RT
Print in Various Environments with Google Cloud Print
The machine is compatible with Google Cloud Print (Google Cloud Print is a service provided by Google
Inc.).
By using Google Cloud Print, you can print from anywhere with applications or services supporting Google
Cloud Print.
Refer to "Printing with Google Cloud Print" for details.
Print Directly from iPad, iPhone, or iPod touch with Apple AirPrint
The machine is compatible with the AirPrint function of Apple iOS devices.
You can directly print e-mails, photos, web pages, etc. from iPad, iPhone, or iPod touch to the machine
over wireless LAN.
Refer to "Printing from AirPrint Compliant Device" for details.
Manage your printer from a remote location by using Remote UI
By using Remote UI, you can set up this machine, check the machine status, and even perform
maintenance from your computer or smartphone.
22
Because you can use this service from a remote location through the network, you can check printer
information even when you're out away from the printer.
Refer to "Using Remote UI" for details.
Print Easily from a Smartphone with PIXMA Printing Solutions
Use PIXMA Printing Solutions to easily print photos saved on a smartphone wirelessly.
You can also receive scanned data (PDF or JPEG) directly on a smartphone without using a computer.
PIXMA Printing Solutions can be downloaded from App Store and Google Play.
Printing with Windows RT
When you use Windows RT, printing is easy because you simply connect this machine to the network.
For information about connecting to the network, see here.
When the connection is complete, the Canon Inkjet Print Utility software, which allows you to specify
detailed print settings, is downloaded automatically.
By using Canon Inkjet Print Utility, you can check the printer status and specify detailed print settings.
(The available functions will differ depending on your usage environment and connection method.)
23
Printing with Google Cloud Print
The machine is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google
Inc.).
By using Google Cloud Print, you can print from anywhere with applications or services supporting Google
Cloud Print.
1. Preparations for Printing with Google Cloud Print
2. Printing from Computer or Smartphone with Google Cloud Print
Important
• LAN connection with the machine and Internet connection are required to register the machine and to
print with Google Cloud Print. Internet connection fees apply.
• This function may not be available depending on the country or region you live in.
24
Preparations for Printing with Google Cloud Print
To print with Google Cloud Print, you need to get Google account and register the machine with Google
Cloud Print in advance.
Getting Google Account
If you already have Google account, register the machine.
Registering the Machine with Google Cloud Print
Getting Google Account
First, get your Google account in order to register the machine with Google Cloud Print.
Access to Google Cloud Print with the web browser on the computer or the mobile device, then register
the required information.
* The screen above may change without prior notice.
Registering the Machine with Google Cloud Print
Register the machine with Google Cloud Print.
The authentication procedure using the web browser on the computer or the mobile device is required in
the process of registering. Because the authentication URL is printed from machine when the
authentication process is performed, prepare A4 or Letter-sized plain paper.
Important
• LAN connection with the machine and Internet connection are required to register the machine and to
print with Google Cloud Print. Internet connection fees apply.
• If the machine's owner changes, delete the machine from Google Cloud Print.
1. Make sure that the machine is turned on.
If your printer has a LCD monitor
2. Display the Home screen.
25
3. Select
Setup.
4. Select
Web service setup -> Web service connection setup -> Google
Cloud Print setup -> Register with Google Cloud Print.
Note
• If you have already registered the machine with Google Cloud Print, the confirmation
message to re-register the machine is displayed.
5. When the confirmation screen to register the machine is displayed, select Yes.
6. Select a display language on the print setting screen of Google Cloud Print.
The confirmation message to print the authentication URL is displayed.
7. Load A4 or Letter-sized plain paper, then select OK.
The authentication URL is printed.
8. Ensure that the authentication URL is printed, select Yes.
9. Perform the authentication process using the web browser on the computer or the
mobile device.
Access to the URL using the web browser on the computer or the mobile device and perform the
authentication process following the on-screen instructions.
Note
• Perform the authentication process with your Google account which you have gotten in
advance.
10. When the message that the registration is complete is displayed on the LCD of the
machine, select OK.
When authentication process is complete properly, the registration items are displayed. When
authentication process is complete, you can print the data with Google Cloud Print.
When authentication process is not complete properly and the error message is displayed, select
OK. When the confirmation message to print the authentication URL is displayed, print the
authentication URL, then perform the authentication process on the computer again.
If your printer does not have a LCD monitor
2. Remote UI startup
3. Select Google Cloud Print setup -> Register with Google Cloud Print
26
Note
• If you have already registered the machine with Google Cloud Print, the confirmation
message to re-register the machine is displayed.
4. When the confirmation screen to register the machine is displayed, select Yes.
5. In the print setup for Google Cloud Print, select the display language, and then select
Authentication.
6. When the registration completion message appears, select OK.
Deleting the Machine from Google Cloud Print
If the machine's owner changes or if you want to re-register the machine, delete the machine from Google
Cloud Print by following the steps below.
1. Make sure that the machine is turned on.
If your printer has a LCD monitor
2. Display the Home screen.
3. Select
Setup.
4. Select
Web service setup -> Web service connection setup -> Google
Cloud Print setup -> Delete from Google Cloud Print.
5. When the confirmation screen to delete the machine is displayed, select Yes.
If your printer does not have a LCD monitor
2. Remote UI startup
3. Select Google Cloud Print setup -> Delete from Google Cloud Print.
4. When the confirmation screen to delete the machine is displayed, select Yes.
27
Printing from Computer or Smartphone with Google Cloud Print
When you send print data with Google Cloud Print, the machine receives the print data and prints it
automatically if the machine is turned on.
When printing from a computer, smartphone, or other external device with Google Cloud Print, load paper
into the machine in advance.
Sending the Print Data with Google Cloud Print
1. Make sure that the machine is turned on.
Note
• If you want to send the print data from an outside location, turn on the machine in advance.
2. Print from the computer or smartphone.
The figure below is an example of when printing from the web browser corresponding with Google
Cloud Print. The screen differs depending on the applications or services supporting Google Cloud
Print.
When the preparation for printing with Google Cloud Print is complete and when the machine is turned
on, the machine receives the print data and prints it automatically.
Note
• Depending on the communication status, it may take a while to print the print data or the machine
may not receive the print data.
• While printing with Google Cloud Print, the printing may be canceled depending on the machine's
status, such as when the machine is being operated or an error has occurred. To resume printing,
check the machine's status, then print with Google Cloud Print again.
• For print settings:
• If you select the media type other than plain paper or if you select the paper size other than A4/
Letter/B5/A5-size, the print data is printed in single-sided even when you select the duplex print
setting. (* The paper size differs depending on the model of your printer. For information about
the supported paper sizes, go to the Online Manual home page, and refer to the "Cannot Print
Properly with Automatic Duplex Printing" for your model.)
28
• If you select plain paper as media type or if you select B5/A5-size as paper size, the print data is
printed with border even when you select the borderless print setting.
• The print results may differ from the print image depending on the print data.
• Depending on the device sending the print data, you may not select the print settings when
sending the print data with Google Cloud Print.
When you want to print from Google Cloud Print immediately
When the machine cannot receive the print data, or you want to start printing immediately, you can check
whether there is a print job on the Google Cloud Print and start printing manually.
Follow the steps below.
Important
• Depending on your printer model, this function may not be available.
1. Make sure that the machine is turned on.
2. Display the Home screen.
3. Select
Setup.
4. Select Web service inquiry.
Note
• If you have not registered the machine with Google Cloud Print, Web service inquiry is not
displayed.
Register the machine with Google Cloud Print.
5. Select Print from Google Cloud Print.
The confirmation screen to check is displayed.
6. Select Yes.
If there is the print data, the machine receives the print data and prints it.
29
Using Remote UI
This service allows you to check printer information and execute utility functions from your computer or
smartphone.
You can also use the convenient web services presented by Canon.
Checking the printer IP address
To use this service, first check the IP address of this machine from the operation panel of the machine.
Important
• Before you check the IP address of this machine or use the Remote UI, make sure that the machine
is connected to the LAN and the LAN environment is connected to the Internet. Note that the
customer is responsible for paying all Internet connection fees.
1. Check that the machine has been turned on
If your printer has a LCD monitor
2. From the home window, select
Setup ->
Device settings -> LAN
settings -> Confirm LAN settings -> WLAN setting list or LAN setting list. Then
from the displayed window, check the IP address.
Note
• To print the IP address, load one sheet of A4 size or Letter size plain paper. Then from the
home window, select
Setup ->
Device settings -> LAN settings -> Confirm
LAN settings -> Print LAN details, in sequence.
30
If your printer does not have a LCD monitor
2. Load one sheet of A4 size or Letter size plain paper
3. Hold down the Stop button until the Alarm lamp flashes 6 times
4. Release the button
Printing of the network setup information starts.
Remote UI startup
In the Web browser, directly enter the IPv4 address that you checked from the LCD monitor of the
machine. The Remote UI starts.
1. From your computer, smartphone, or tablet device, open the Web browser, and enter the
following URL:
http:// <Printer IP address>
For "<Printer IP address>" enter the IP address that you checked in "Checking the printer IP address."
2. Remote UI startup
The Remote UI starts and the top window is displayed.
Printer status
This function displays printer information such as the remaining ink amount, the status, and
detailed error information.
You can also connect to the ink purchase site or support page, and use Web Services.
Utilities
This function allows you to set and execute the machine utility functions such as cleaning.
31
AirPrint settings
This function allows you to specify the Apple AirPrint settings, such as position information.
Google Cloud Print setup
This function allows you to register this machine to Google Cloud Print or delete the machine.
Firmware update
This function allows you to update the firmware and check version information.
Manual (Online)
This function displays the Online Manual.
Network Configuration
This function displays the network settings.
32
Printing from AirPrint Compliant Device
This document explains how to use AirPrint to print wirelessly from your iPad, iPhone and iPod touch to a
Canon printer.
AirPrint enables you to print photos, email, Web pages and documents from your Apple device directly to
your printer without installing a driver.
Checking Your Environment
First, check your environment.
• AirPrint Operation Environment
To use AirPrint, you will need one of the following Apple devices running the latest version of iOS:
◦ iPad (all models)
◦ iPhone (3GS or later)
◦ iPod touch (3rd generation or later)
• Network Environment
The Apple device (iPad, iPhone, or iPod touch) and this machine must be connected to the same WiFi network.
Note
• If your iPad, iPhone or iPod touch is running the latest version of iOS, you do not need to download
and install any drivers or additional software.
Printing with AirPrint
1. Check that this machine is turned on and is connected to the LAN.
2. From the app of your Apple device, tap the operation icon to display the menu options.
33
3. From the menu options, tap Print.
4. From Printer Options, select the model that you are using.
Important
• Because some app does not support AirPrint, Printer Options may not be displayed. If an app
does not let you use printer options, you cannot print from that app.
Note
• The printer options differ depending on the app and model you are using. Normally, when you
tap Print and select a model name, the displayed printer options will include up to the following
four options:
• Printer: Select a model that can be used in your wireless LAN.
34
• Copies: Select the number of print copies.
• Duplex Printing: If the model supports duplex printing, you can select On or Off.
• Range: The page range can be used only with specific app and file types (such as PDF
files).
5. For 1 Copy, click + or - to set the number of required copies.
6. For Duplex Printing, click On to enable duplex printing or click Off to disable the
function.
7. When printing a file type that has multiple pages, such as a PDF file, click Range and
then click All Pages or select the range of pages to be printed.
8. Tap the Print.
When you execute printing, the printer prints according to the specified settings.
Paper Size
With AirPrint, the paper size is selected automatically according to the app being used on the Apple
device and the region in which AirPrint is used.
When Apple's photo app is used, the default paper size is L size in Japan, and 4"x6" or KG in other
countries and regions.
When documents are printed from Apple's Safari app, the default paper size is letter size in the U.S.
region, and A4 in Japan and Europe.
Important
• Your app may support different paper sizes.
Checking the Print Status
During printing, a Print icon is displayed in the list of recently used app, and you can use it to check the
print progress.
To display the list of latest used app, press the Home button on the Apple device twice. The Print icon is
displayed at the bottom of the Home screen.
35
Deleting a Print Job
To delete a print job with AirPrint, use one of the following two methods:
• From the machine: If your printer has a LCD monitor, use the operation panel to cancel the print job.
If you printer does not have a LCD monitor, press the Stop button on the machine to cancel the print
job.
• From an Apple device: Press the Home button on the Apple device twice. Tap the Print icon and
display the print job list. Tap the print job to be canceled, and then tap Cancel Print.
AirPrint Troubleshooting
If the document does not print, check the following:
1. Check that the machine power is on. If the machine power is on, turn it off and then back
on again, and check whether the issue is resolved.
2. Check that the machine is connected by LAN to the same network subnet as the device
on which iOS is installed.
3. Check that the machine has enough paper and ink.
4. If your printer has a LCD monitor, check that no error message is displayed on the LCD
monitor.
If the problem persists, use the printer driver on your computer to execute printing and check whether
the document can be printed normally on the machine.
If the document cannot be printed, refer to the Online Manual for your model.
36
Note
• After you turn on the machine, it may take few minutes before the machine can communicate through
a wireless LAN connection. Confirm that the machine is connected to the wireless LAN, and then try
printing.
• If Bonjour on the machine is disabled, AirPrint cannot be used. Check the LAN settings on the
machine, and enable Bonjour.
Note
• The windows used in the explanations may differ from those displayed by your Apple product or app.
37
Overview of the Printer
Safety Guide
Safety Precautions
Regulatory and Safety Information
Main Components and Basic Operations
Main Components
About the Power Supply of the Printer
Loading Paper
Loading Paper
Placing a Printable Disc
Replacing an Ink Tank
Replacing an Ink Tank
Checking the Ink Status
Maintenance
When Printing Becomes Faint or Colors Are Incorrect
Performing Maintenance from a Computer
Cleaning the Printer
Changing the Printer Settings
Changing Printer Settings from Your Computer
Initializing the Printer Settings
Information about Network Connection
Useful Information about Network Connection
About Network Communication
Changing and Confirming Network Settings
Appendix for Network Communication
Tips for Ensuring Optimal Printing Quality
Useful Information about Ink
Key Points to Successful Printing
Be Sure to Make Paper Settings after Loading Paper
Canceling a Print Job
Printer Handling Precautions
Key to Enjoying Consistent Printing Quality
Precautions for Safe Transport of the Printer
Legal Limitations on Use of Your Product and Use of Images
Specifications
38
Safety Guide
Safety Precautions
Regulatory and Safety Information
39
Safety Precautions
Choosing a location
• Do not install the machine in a location that is unstable or subject to excessive vibration.
• Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or
close to a heating source.
To avoid the risk of fire or electric shocks, use the machine under the operating environment specified
in the On-screen Manual.
• Do not place the machine on a thick rug or carpet.
• Do not place the machine with its back attached to the wall.
Power supply
• Ensure that the area around the power outlet is kept clear at all times so you can easily unplug the
power cord if necessary.
• Never remove the plug by pulling on the cord.
Pulling the cord may damage the power cord, leading to possible fire or electrical shock.
• Do not use an extension lead/cord.
Working around the machine
• Never put your hands or fingers in the machine while it is printing.
• When moving the machine, carry the machine at both ends. In case the machine weighs more than
14 kg, it is recommended to have two people lifting the machine. Accidental dropping of the machine
causes injury. For the machine's weight, refer to the On-screen Manual.
• Do not place any object on the machine. Especially do not place metal objects (paper clips, staples,
etc.) or containers of flammable solvents (alcohol, thinners, etc.) on top of the machine.
• Do not transport or use the machine on a slant, vertically or upside-down, as the ink may leak and
damage the machine.
Working around the machine (For the multifunction printer)
• When loading a thick book on the Platen Glass, do not press hard on the Document Cover. The
Platen Glass may break and cause injury.
Print Heads/ink tanks and FINE Cartridges
• Keep ink tanks out of the reach of children. In case ink* is accidentally licked or swallowed, rinse out
mouth or give one or two glasses of water to drink. If irritation or discomfort occurs, obtain medical
advice immediately.
* Clear Ink contains nitrate salts (For models containing Clear Ink).
• In case ink gets in contact with eyes, rinse with water immediately. In case ink gets in contact with
skin, wash with soap and water immediately. If irritation to eyes or skin persists, obtain medical advice
immediately.
• Never touch the electrical contacts on a Print Head or FINE Cartridges after printing.
The metal parts may be very hot and could cause burns.
• Do not throw ink tanks and FINE Cartridges into fire.
• Do not attempt to disassemble or modify the Print Head, ink tanks, and FINE Cartridges.
40
Regulatory and Safety Information
About the disposal of the battery (For models containing lithium battery)
Dispose of used batteries according to the local regulations.
Users in the U.S.A.
FCC Notice (U.S.A. Only)
For 120V, 60Hz model
Model Number: K10390/K10391 (Contains FCC ID: AZDK30357)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules.
Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If
such changes or modifications should be made, you could be required to stop operation of the equipment.
FCC ID:AZDK30357
Changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
The equipment complies with FCC radiation exposure limits for at uncontrolled equipment. This
equipment should be installed and operated with minimum distance at least 20cm between the radiator
and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or
operated with any other antenna or transmitter.
Canon U.S.A., Inc.
One Canon Park
Melville, New York 11747
1-800-652-2666
41
Users in Canada
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the
following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment and
meets RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment should be installed and
operated keeping the radiator at least 20cm or more away from person's body (excluding extremities:
hands, wrists, feet and ankles).
Pour les usagers résidant au Canada
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts
de licence. L'exploitation est autorisée aux deux conditions suivantes :
(1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
Cet équipement est conforme aux limites d'exposition aux rayonnements énoncées pour un
environnement non contrôlé et respecte les règles d'exposition aux fréquences radioélectriques (RF)
CNR-102 de l'IC. Cet équipement doit être installé et utilisé en gardant une distance de 20 cm ou plus
entre le dispositif rayonnant et le corps (à l'exception des extrémités : mains, poignets, pieds et chevilles).
Users in Jordan
This printer contains WLAN Module approved by TRC/LPD/2013/130
Name of WLAN Module : K30357
European Union (and EEA) only.
This symbol indicates that this product is not to be disposed of with your household waste, according to
the WEEE Directive (2002/96/EC) and your national law. This product should be handed over to a
designated collection point, e.g., on an authorized one-for-one basis when you buy a new similar product
or to an authorized collection site for recycling waste electrical and electronic equipment (EEE). Improper
handling of this type of waste could have a possible negative impact on the environment and human
health due to potentially hazardous substances that are generally associated with EEE. At the same time,
your cooperation in the correct disposal of this product will contribute to the effective usage of natural
resources. For more information about where you can drop off your waste equipment for recycling, please
contact your local city office, waste authority, approved WEEE scheme or your household waste disposal
service. For more information regarding return and recycling of WEEE products, please visit www.canoneurope.com/environment.
(EEA: Norway, Iceland and Liechtenstein)
42
India only.
This product is not to be disposed of with your household waste, according to the e-waste (Management
and Handling) Rules, 2011.
This product should be handed over to a designated collection point, e.g., to an authorized collection site
for recycling waste electrical and electronic equipment (EEE). Improper handling of this type of waste
could have a possible negative impact on the environment and human health due to potentially hazardous
substances that are generally associated with EEE. At the same time, your cooperation in the correct
disposal of this product will contribute to the effective usage of natural resources. For more information
regarding return and recycling of WEEE products, please visit http://www.canon.co.in/environment/.
Also, this product complies with the "India E-waste Rule 2011" and prohibits use of lead, mercury,
hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations
exceeding 0.1 % by weight and 0.01 % by weight for Cadmium, except for the exemptions set in Schedule
II of the Rule.
Environmental Information
Reducing your environmental impact while saving money
Power Consumption and Activation Time
The amount of electricity a device consumes depends on the way the device is used. This product is
designed and set in a way to allow you to reduce your electricity costs. After the last print it switches to
Ready Mode. In this mode it can print again immediately if required. If the product is not used for a time,
the device switches to its Power Save Mode. The devices consume less power (Watt) in these modes.
If you wish to set a longer Activation Time or would like to completely deactivate the Power Save Mode,
please consider that this device may then only switch to a lower energy level after a longer period of
time or not at all.
Canon does not recommend extending the Activation Times from the optimum ones set as default.
Energy Star®
The Energy Star® programme is a voluntary scheme to promote the development and purchase of
energy efficient models, which help to minimise environmental impact.
Products which meet the stringent requirements of the Energy Star® programme for both environmental
benefits and the amount of energy consumption will carry the Energy Star® logo accordingly.
Paper types
This product can be used to print on both recycled and virgin paper (certified to an environmental
stewardship scheme), which complies with EN12281 or a similar quality standard. In addition it can
support printing on media down to a weight of 64g/m2, lighter paper means less resources used and a
lower environmental footprint for your printing needs.
43
44
Main Components and Basic Operations
Main Components
About the Power Supply of the Printer
45
Main Components
Front View
Rear View
Inside View
46
Front View
(1) top cover
Open to replace an ink tank or remove jammed paper inside the printer.
(2) paper support
Extend to load paper in the rear tray.
(3) rear tray
Load paper here. Two or more sheets of the same size and type of paper can be loaded at the same
time, and fed automatically one sheet at a time.
Loading Plain Paper / Photo Paper
Loading Envelopes
(4) paper guides
Align with both sides of the paper stack.
(5) front cover
Open to pull out the paper output tray before printing.
(6) paper output tray
Printed paper is ejected. Open it before printing.
(7) disc tray guide
Attach the disc tray here. Use when printing onto a printable disc. Keep closed for normal operation.
47
* All lamps are shown lit in the above figure for explanatory purposes.
(8) ON button
Press to turn the power on or off.
Turning the Printer On and Off
(9) POWER lamp
Lights white after flashing when the power is turned on.
Note
• You can check the status of the printer by the POWER and Alarm lamps.
•
•
•
•
•
POWER lamp is off: The power is off.
POWER lamp lights white: The printer is ready to print.
POWER lamp flashes white: The printer is getting ready to print, or printing is in progress.
Alarm lamp flashes orange: An error has occurred and the printer is not ready to print.
POWER lamp flashes white and Alarm lamp flashes orange alternately: An error that requires
contacting the service center may have occurred.
If an Error Occurs
(10) Alarm lamp
Lights or flashes orange when an error occurs.
(11) RESUME/CANCEL button
Press to cancel a print job in progress. You can press this button to release from printer error status and
resume printing, after the printer problem is resolved.
(12) Wi-Fi button/Wi-Fi lamp
Hold down to automatically set up the wireless LAN connection.
Lights or flashes blue to indicate the wireless LAN status.
Lights:
Wireless LAN connection is enabled.
Flashes:
Printing or scanning over wireless LAN. Also flashes while configuring the wireless LAN
connection.
48
Rear View
(1) USB port
Plug in the USB cable to connect the printer with a computer.
(2) disc tray storage compartment
The disc tray supplied with the printer can be stored here.
Storing the disc tray
(3) power cord connector
Plug in the supplied power cord.
Important
• Do not touch the metal casing.
• Do not plug in or unplug the USB cable while printing.
49
Inside View
(1) ink lamps
Lights or flashes red to indicate the ink tank status.
Checking the Ink Status with the Ink Lamps
(2) print head holder
The print head is pre-installed.
Note
• For details on replacing an ink tank, see Replacing an Ink Tank.
50
About the Power Supply of the Printer
Confirming that the Power Is On
Turning the Printer On and Off
Notice for the Power Plug/Power Cord
Notice for Unplugging the Power Cord
51
Confirming that the Power Is On
The POWER lamp is lit white when the printer is turned on.
Note
• It may take a while for the printer to start printing immediately after you turn on the printer.
52
Turning the Printer On and Off
Turning on the printer
1. Press the ON button to turn on the printer.
The POWER lamp flashes and then remains lit white.
Confirming that the Power Is On
Note
• It may take a while for the printer to start printing immediately after you turn on the printer.
• If the Alarm lamp flashes orange, see If an Error Occurs.
• You can set the printer to automatically turn on when a print operation is performed from a
computer connected by USB cable or wireless network. This feature is set to off by default.
Managing the Printer Power
Turning off the printer
1. Press the ON button to turn off the printer.
When the POWER lamp stops flashing, the printer is turned off.
Important
• When you unplug the power cord after turning off the printer, be sure to confirm that the
POWER lamp is off.
Note
• You can set the printer to automatically turn off when no print jobs are sent to the printer for a
certain interval. This is the default setting.
53
Managing the Printer Power
54
Notice for the Power Plug/Power Cord
Unplug the power cord once a month to confirm that the power plug/power cord does not have anything
unusual described below.
•
•
•
•
•
The power plug/power cord is hot.
The power plug/power cord is rusty.
The power plug/power cord is bent.
The power plug/power cord is worn.
The power plug/power cord is split.
Caution
• If you find anything unusual with the power plug/power cord described above, unplug the power cord
and call for service. Using the printer with one of the unusual conditions above may cause a fire or an
electric shock.
55
Notice for Unplugging the Power Cord
To unplug the power cord, follow the procedure below.
Important
• When you unplug the power cord, press the ON button, then confirm that the POWER lamp is off.
Unplugging the power cord while the POWER lamp is lit or flashing white may cause drying or clogging
of the print head and print quality may be reduced.
1. Press the ON button to turn the printer off.
2. Confirm that the POWER lamp is off.
3. Unplug the power cord.
The specification of the power cord differs depending on the country or region of use.
56
Loading Paper
Loading Paper
Placing a Printable Disc
57
Loading Paper
Loading Plain Paper / Photo Paper
Loading Envelopes
Media Types You Can Use
Media Types You Cannot Use
Before Printing on Art Paper
Printing Area
58
Loading Plain Paper / Photo Paper
You can load plain paper or photo paper.
Important
• If you cut plain paper into small size such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) to perform trial
print, it can cause paper jams.
Note
• We recommend Canon genuine photo paper for printing photos.
For details on the Canon genuine paper, see Media Types You Can Use.
• You can use general copy paper.
For the page size and paper weight you can use for this printer, see Media Types You Can Use.
1. Prepare paper.
Align the edges of paper. If paper is curled, flatten it.
Note
• Align the edges of paper neatly before loading. Loading paper without aligning the edges may
cause paper jams.
• If paper is curled, hold the curled corners and gently bend them in the opposite direction until the
paper becomes completely flat.
For details on how to flatten curled paper, see "Load the paper after correcting its curl." in Paper Is
Smudged/Printed Surface Is Scratched.
• When using Photo Paper Plus Semi-gloss SG-201, even if the sheet is curled, load one sheet at a
time as it is. If you roll up this paper to flatten, this may cause cracks on the surface of the paper
and reduce the print quality.
2. Load paper.
1. Open the paper support, and pull it out.
2. Open the front cover gently.
Important
• If the disc tray guide (A) is open, close it.
3. Pull out the paper output tray.
59
4. Slide the paper guides (B) to open them, and load the paper in the center of the rear tray
WITH THE PRINT SIDE FACING YOU.
5. Slide the paper guides (B) to align them with both sides of the paper stack.
Do not slide the paper guides too hard. The paper may not be fed properly.
Important
• Always load paper in the portrait orientation (C). Loading paper in the landscape orientation (D) can
cause paper jams.
60
Note
• Do not load sheets of paper higher than the load limit mark (E).
Note
• After loading paper, select the size and type of the loaded paper on the print settings screen of the
printer driver.
61
Loading Envelopes
You can load Envelope DL and Envelope Com 10.
The address is automatically rotated and printed according to the envelope's direction by specifying with the
printer driver properly.
Important
• Printing of envelopes from a digital camera is not supported.
• Do not use the following envelopes. They could jam in the printer or cause the printer to malfunction.
• Envelopes with an embossed or treated surface
• Envelopes with a double flap
• Envelopes whose gummed flaps are already moistened and adhesive
1. Prepare envelopes.
• Press down on all four corners and edges of the envelopes to flatten them.
• If the envelopes are curled, hold the opposite corners and gently twist them in the opposite
direction.
• If the corner of the envelope flap is folded, flatten it.
• Use a pen to press the leading edge in the inserting direction flat and sharpen the crease.
The figures above show a side view of the leading edge of the envelope.
Important
• The envelopes may jam in the printer if they are not flat or the edges are not aligned. Make sure
that no curl or puff exceeds 0.1 inch (3 mm).
2. Load envelopes.
1. Open the paper support, and pull it out.
2. Open the front cover gently.
Important
• If the disc tray guide (A) is open, close it.
62
3. Pull out the paper output tray.
4. Slide the paper guides (B) to open them, and load the paper in the center of the rear tray
WITH THE PRINT SIDE FACING YOU.
The folded flap of the envelope will be faced up on the left side.
Up to 10 envelopes can be loaded at once.
5. Slide the paper guides (B) to align them with both sides of the envelopes.
Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed properly.
63
(C) Rear side
(D) Address side
Note
• Do not load envelopes higher than the load limit mark (E).
Note
• After loading envelopes, select the size and type of the loaded envelopes on the print settings screen of
the printer driver.
64
Media Types You Can Use
Choose paper suitable for printing, for the best print results. Canon provides you various types of paper to
enhance the fun of printing, such as stickers as well as papers for photo or document. We recommend the
use of Canon genuine paper for printing your important photos.
Media Types
Commercially available papers
• Plain Paper (including recycled paper)*1
• Envelopes*2
Canon genuine papers
The Model Number of Canon genuine paper is shown in brackets. Refer to the instruction manual
supplied with the paper for detailed information on the printable side and notes on handling paper. For
information on the page sizes available for each Canon genuine paper, access our website.
Note
• You may not be able to purchase some Canon genuine papers depending on the country or region
of purchase. Paper is not sold in the US by Model Number. Purchase paper by name.
Paper for printing photos:
•
•
•
•
•
•
•
Photo Paper Pro Platinum <PT-101>
Glossy Photo Paper "Everyday Use" <GP-501/GP-601>
Photo Paper Glossy <GP-601>
Photo Paper Plus Glossy II <PP-201>
Photo Paper Pro Luster <LU-101>
Photo Paper Plus Semi-gloss <SG-201>
Matte Photo Paper <MP-101>
Paper for printing business documents:
• High Resolution Paper <HR-101N>*2
Paper for creating your own prints:
• T-Shirt Transfers <TR-301>*2
• Photo Stickers <PS-101>
*1 100% recycled paper can be used.
*2 Printing to this paper from a digital camera is not supported.
Paper Load Limit
Setting the Media Type with the Printer Driver
Note
• You can print onto a printable disc using the disc tray supplied with the printer.
Placing a Printable Disc
• When printing photos saved on a PictBridge compliant device, you must specify the page size and
media type.
65
Printing from a Digital Camera
• You can use non-Canon genuine art paper. For details, access our website. You cannot print in the
top and bottom 1.38 inch (35 mm) margins of the paper (in the printing direction).
Sizes for Art Paper
Before Printing on Art Paper
Page Sizes
You can use the following page sizes.
Note
• Printing on the following paper sizes from a digital camera is not supported.
• B4, B5, A5, Legal, 11" x 17" (279.4 x 431.8 mm), and Envelopes
Standard sizes:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Letter
Legal
11" x 17" (279.4 x 431.8 mm)
A5
A4
A3
A3+
B5
B4
4" x 6" (10 x 15 cm)
5" x 7" (13 x 18 cm)
8" x 10" (20 x 25 cm)
10" x 12" (25 x 30 cm)
Envelope DL
Envelope Com 10
Non-standard sizes:
You can print on non-standard size paper within the following ranges.
• Minimum size: 3.50 x 5.00 inches (89.0 x 127.0 mm)
• Maximum size: 12.95 x 26.61 inches (329.0 x 676.0 mm)
Paper Weight
You can use paper in the following weight range.
• 17 to 28 lb (64 to 105 g /m2) (plain paper except for Canon genuine paper)
* You can use non-Canon genuine specialty paper that is up to 53 lb (200 g /m2).
Do not use heavier or lighter paper (except for Canon genuine paper), as it could jam in the printer.
Notes on Storing Paper
• Take out only the necessary number of paper from the package, just before printing.
66
• To avoid curling, when you do not print, put unused paper back into the package and keep it on a
level surface. And also, store it avoiding heat, humidity, and direct sunlight.
67
Paper Load Limit
Commercially Available Papers
Media Name
Rear Tray
Paper Output Tray
Plain Paper (including recycled paper)*1
Approx. 150 sheets
Approx. 50 sheets
Envelopes
10 envelopes
*2
Canon Genuine Papers
Note
• We recommend that you remove the previously printed sheet from the paper output tray before
continuously printing to avoid blurs and discoloration (except for High Resolution Paper <HR-101N>).
Paper for printing photos:
Media Name <Model No.>
Rear Tray
Photo Paper Pro Platinum <PT-101>*3
1 sheet: A3+
10 sheets: A3, A4, Letter, and 8" x 10" (20 x 25 cm)
20 sheets: 4" x 6" (10 x 15 cm)
Glossy Photo Paper "Everyday Use" <GP-501/GP-601>*3
1 sheet: A3+
10 sheets: A4 and Letter
20 sheets: 4" x 6" (10 x 15 cm)
Photo Paper Glossy <GP-601>*3
1 sheet: A3+
10 sheets: A4 and Letter
20 sheets: 4" x 6" (10 x 15 cm)
Photo Paper Plus Glossy II <PP-201>*3
1 sheet: A3+
10 sheets: A3, A4, Letter, 5" x 7" (13 x 18 cm), and 8" x
10" (20 x 25 cm)
20 sheets: 4" x 6" (10 x 15 cm)
Photo Paper Pro Luster <LU-101>*3
1 sheet: A3+
10 sheets: A3, A4, and Letter
Photo Paper Plus Semi-gloss <SG-201>*3
1 sheet: A3+ and 10" x 12" (25 x 30 cm)
10 sheets: A3, A4, Letter, 5" x 7" (13 x 18 cm), and 8" x
10" (20 x 25 cm)
20 sheets: 4" x 6" (10 x 15 cm)
Matte Photo Paper <MP-101>
1 sheet: A3+
10 sheets: A3, A4, and Letter
20 sheets: 4" x 6" (10 x 15 cm)
Paper for printing business documents:
Media Name <Model No.>
Rear Tray
68
Paper Output Tray
High Resolution Paper <HR-101N>
20 sheets: A3+
20 sheets: A3+ and A3
50 sheets: A3
50 sheets: A4 and Letter
80 sheets: A4 and Letter
Paper for creating your own prints:
Media Name <Model No.>
Rear Tray
T-Shirt Transfers <TR-301>
1 sheet
Photo Stickers <PS-101>
1 sheet
*1 Proper feeding of paper may not be possible at the maximum capacity depending on the type of paper
or environmental conditions (either very high or low temperature or humidity). In such cases, reduce the
number of paper you load at a time to less than half.
*2 We recommend that you remove the previously printed envelope from the paper output tray before
continuously printing to avoid blurs and discoloration.
*3 When loading paper in stacks, the print side may become marked as it is fed or paper may not feed
properly. In this case, load one sheet at a time.
Note
• When using non-Canon genuine art paper, load one sheet at a time in the rear tray.
69
Media Types You Cannot Use
Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also
the printer to jam or malfunction.
• Folded, curled, or wrinkled paper
• Damp paper
• Paper that is too thin (weighing less than 17 lb (64 g /m2))
• Paper that is too thick (plain paper weighing more than 28 lb (105 g /m2), except for Canon genuine
paper)
* However, you can use non-Canon genuine specialty paper that is up to 53 lb (200 g /m2)
• Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing
on paper smaller than A5)
• Picture postcards
• Postcards affixed with photos or stickers
• Envelopes with a double flap
• Envelopes with an embossed or treated surface
• Envelopes whose gummed flaps are already moistened and adhesive
• Any type of paper with holes
• Paper that is not rectangular
• Paper bound with staples or glue
• Paper with adhesives
• Paper decorated with glitter, etc.
70
Before Printing on Art Paper
When using art paper, dust is liable to be generated. It is therefore recommended that paper dust be
removed on art paper just before printing.
You will need a soft hair brush (or similar brush used to clean office
automation equipment).
The wider the brush, the more effective it will be.
OK - soft brush made from material such as polypropylene, polyethylene, horse hair or goat hair.
Important
• Be sure not to use brushes as shown below. The printing surface may be damaged.
Not OK - brush made from hard material, cloth or washcloth, sticky and abrasive materials.
Paper dust removal procedure:
1. Check that the brush is not wet and free from dust or dirt.
2. Brush the overall printing surface carefully in one direction.
Important
• Be sure to brush all the way across the paper; do not start brushing at the middle or stop
halfway.
• Be careful not to touch the printing surface as much as possible.
3. To complete the removal of paper dust, brush the paper in the other direction from top to
bottom.
71
72
Printing Area
Printing Area
Other Sizes than Letter, Legal, Envelopes
Letter, Legal
Sizes for Art Paper
Envelopes
Printable Discs
73
Printing Area
To ensure the best print quality, the printer allows a margin along each edge of media. The actual printable
area will be the area inside these margins.
Recommended printing area
: Canon recommends that you print within this area.
Printable area
: The area where it is possible to print. However, printing in this area can affect the print
quality or the paper feed precision.
Note
• By selecting Borderless Printing option, you can make prints with no margins.
• When performing Borderless Printing, slight cropping may occur at the edges since the printed image is
enlarged to fill the whole page.
• For Borderless Printing, use the following paper:
•
•
•
•
•
•
•
Photo Paper Pro Platinum <PT-101>
Glossy Photo Paper "Everyday Use" <GP-501/GP-601>
Photo Paper Glossy <GP-601>
Photo Paper Plus Glossy II <PP-201>
Photo Paper Pro Luster <LU-101>
Photo Paper Plus Semi-gloss <SG-201>
Matte Photo Paper <MP-101>
Performing Borderless Printing on any other type of paper may substantially reduce printing quality
and/or result in printouts with altered color hues.
Borderless Printing on plain paper may result in printouts with reduced quality. Use them only for test
printing.
• Borderless Printing is not available for legal, A5, B5, or B4 sized paper, envelopes, or non-Canon
genuine art paper.
• Depending on the type of paper, Borderless Printing may reduce the print quality at the top and bottom
edges of the paper or cause these parts to become smudged.
74
Other Sizes than Letter, Legal, Envelopes
Size
Printable Area (width x height)
A5
5.56 x 7.95 inches (141.2 x 202.0 mm)
A4
8.00 x 11.38 inches (203.2 x 289.0 mm)
A3
11.43 x 16.22 inches (290.2 x 412.0 mm)
A3+
12.69 x 18.70 inches (322.2 x 475.0 mm)
B5
6.90 x 9.80 inches (175.2 x 249.0 mm)
B4
9.85 x 14.02 inches (250.2 x 356.0 mm)
4" x 6" (10 x 15 cm)
3.73 x 5.69 inches (94.8 x 144.4 mm)
5" x 7" (13 x 18 cm)
4.73 x 6.69 inches (120.2 x 169.8 mm)
8" x 10" (20 x 25 cm)
7.73 x 9.69 inches (196.4 x 246.0 mm)
10" x 12" (25 x 30 cm)
9.73 x 11.69 inches (247.2 x 296.8 mm)
11" x 17" (279.4 x 431.8 mm)
10.73 x 16.69 inches (272.6 x 423.8 mm)
Recommended printing area
(A) 1.59 inches (40.4 mm)
(B) 1.47 inches (37.4 mm)
Printable area
(C) 0.12 inch (3.0 mm)
(D) 0.20 inch (5.0 mm)
(E) 0.13 inch (3.4 mm)
(F) 0.13 inch (3.4 mm)
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Letter, Legal
Size
Printable Area (width x height)
Letter
8.00 x 10.69 inches (203.2 x 271.4 mm)
Legal
8.00 x 13.69 inches (203.2 x 347.6 mm)
Recommended printing area
(A) 1.59 inches (40.4 mm)
(B) 1.47 inches (37.4 mm)
Printable area
(C) 0.12 inch (3.0 mm)
(D) 0.20 inch (5.0 mm)
(E) 0.25 inch (6.4 mm)
(F) 0.25 inch (6.3 mm)
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Sizes for Art Paper
A limit is set to prevent printing along a 1.38 inch (35 mm) margin on the top and bottom edges when a
paper size for art paper is selected in the printer driver. We recommend checking the printing area in the
preview screen before printing.
A4/A3/A3+
Size
Recommended Printing Area (width x height)
A4 (art paper, 1.38 inch (35 mm) margin)
8.00 x 8.94 inches (203.2 x 227.0 mm)
A3 (art paper, 1.38 inch (35 mm) margin)
11.43 x 13.78 inches (290.2 x 350.0 mm)
A3+ (art paper, 1.38 inch (35 mm) margin)
12.69 x 16.26 inches (322.2 x 413.0 mm)
Recommended printing area
(A) 1.38 inches (35.0 mm)
(B) 1.38 inches (35.0 mm)
(C) 0.13 inch (3.4 mm)
(D) 0.13 inch (3.4 mm)
Letter
Size
Recommended Printing Area (width x height)
Letter (art paper, 1.38 inch (35 mm) margin)
8.00 x 8.24 inches (203.2 x 209.4 mm)
Recommended printing area
(A) 1.38 inches (35.0 mm)
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(B) 1.38 inches (35.0 mm)
(C) 0.25 inch (6.4 mm)
(D) 0.25 inch (6.3 mm)
78
Envelopes
Size
Recommended Printing Area (width x height)
Envelope DL
3.88 x 7.06 inches (98.8 x 179.6 mm)
Envelope Com 10
3.68 x 7.90 inches (93.5 x 200.9 mm)
Recommended printing area
(A) 0.12 inch (3.0 mm)
(B) 1.47 inches (37.4 mm)
(C) 0.22 inch (5.6 mm)
(D) 0.22 inch (5.6 mm)
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Printable Discs
The printing area of the printable disc is from 0.67 inch (17 mm) of the internal diameter to 0.04 inch (1 mm)
from the external diameter of the printing surface.
Recommended printing area
(A) 0.67 inch (17.0 mm)
(B) 0.04 inch (1.0 mm)
80
Placing a Printable Disc
Cautions When Printing on a Printable Disc
Before Placing a Printable Disc
Placing a Printable Disc
Removing a Printable Disc
81
Cautions When Printing on a Printable Disc
• Be sure to use the disc tray supplied with this printer. It has a "L" on the upper side.
• Do not print on printable discs that are not compatible with inkjet printing. The ink will not dry and may
cause problems with the disc itself or devices which the disc is loaded onto.
• Do not print on the printable discs' recording surface. Doing so will make data recorded on discs
unreadable.
• Hold the printable discs by their edges. Do not touch either the label surface (printing surface) or
recording surface.
• Remove any dirt from the disc tray before placing printable discs on the disc tray. Loading discs in a
dirty disc tray may scratch the recording surface of the discs.
• After printing, allow the printing surface of the disc to dry naturally. Do not use hairdryers or expose the
disc to direct sunlight to dry the ink. Do not touch the printing surface until the ink has dried.
• Do not attach the disc tray while the printer is in operation.
• Do not remove the disc tray while printing on printable discs. Doing so may damage the printer, the disc
tray, or the disc.
• Do not get dirt or scratches on the reflectors of the disc tray. The printer may not be able to recognize
loading of the printable disc, or printing may become misaligned. If the reflectors on the disc tray
become dirty, wipe the reflector clean with a soft and dry cloth, taking care not to scratch the plate.
• Be sure not to bend or peel off the transparency film on the leading edge of the disc tray. The disc tray
may not attach properly.
• The disc tray may become dirty if software other than My Image Garden is used.
• Always close the disc tray guide after printing on printable discs.
• To keep the print quality at an optimal level, it is recommended to stop printing discs once every ten
discs when printing more than ten discs continuously.
To stop the printing operation, detach the disc tray from the printer, then close the disc tray guide. After
approximately three minutes have elapsed, open the disc tray guide, attach the disc tray to the printer,
then resume printing.
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Before Placing a Printable Disc
The following items are needed to print onto the printable disc:
• disc tray (supplied with the printer)
* Use the disc tray with "L" on the surface.
The disc tray may be stored on the back of the printer.
Storing the disc tray
• 4.72 inches (12 cm) printable disc
Obtain a printable disc with a label surface compatible with inkjet printing.
Note
• A "printable disc" differs from regular disc (BD/DVD/CD, etc.) in that its label surface has been
specially processed to be printed on by an inkjet printer.
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Placing a Printable Disc
To print onto a printable disc, place it on the disc tray supplied with the printer, then insert it into the printer.
Important
• Do not attach the disc tray until the message asking you to load the printable disc is displayed. Doing
so can damage the printer.
1. Open the front cover (A) gently.
2. When the message asking you to load the printable disc is displayed, open the disc tray
guide (B).
3. Place the printable disc with the printable surface facing up.
Important
• Make sure that there is no dirt on the disc tray before placing a printable disc on the disc tray.
• When placing a printable disc on the disc tray, do not touch the printing surface of the disc or the
reflectors (C) on the disc tray.
4. Attach the disc tray to the printer.
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Important
• Do not attach the disc tray while the printer is operating (the POWER lamp is flashing white).
Note
• The disc tray may be ejected after a specified period of time has elapsed. In this case, follow the
on-screen instructions to attach the disc tray.
1. Place the disc tray on the disc tray guide.
2. Insert the disc tray straight until the arrow (
the arrow (
) on the disc tray guide is almost aligned with
) on the disc tray.
Important
• Do not insert the disc tray beyond the arrow (
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) on the disc tray guide.
Removing a Printable Disc
1. Pull out the disc tray.
2. Close the disc tray guide.
Important
• If the disc tray guide is opened, you cannot print on paper as it will not feed properly. Make sure
that the disc tray guide is closed.
3. Remove the printable disc from the disc tray.
Important
• Do not touch the printing surface when removing the disc from the disc tray.
Note
• Dry the printing surface sufficiently before removing the disc. If you see printing on the disc tray or
the transparent parts on inner or outer diameter of the printable disc, wipe them off after the
printing surface has dried.
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Storing the disc tray
When not using the disc tray, hook it onto the hooks on the back of the printer.
Hook disc mounting side in, as shown in the figure.
Important
• If the disc tray is bent, it may become unusable. Be sure to store it on the back of the printer.
• When storing the disc tray, be sure not to bend or peel off the transparency film on its leading edge.
87
Replacing an Ink Tank
Replacing an Ink Tank
Checking the Ink Status
88
Replacing an Ink Tank
When remaining ink cautions or errors occur, the Alarm lamp will flash orange to inform you of the error.
Count the number of flashes and take appropriate action.
If an Error Occurs
Note
• For information on the compatible ink tank, refer to the printed manual: Safety and Important
Information.
• If print results become faint or white streaks appear despite sufficient ink levels, see Maintenance
Procedure.
Replacing Procedure
When you need to replace an ink tank, follow the procedure below.
Important
• If you remove an ink tank, replace it immediately. Do not leave the printer with the ink tank removed.
• Use a new ink tank for replacement. Installing a used ink tank may cause the nozzles to clog.
Furthermore, with such an ink tank, the printer will not be able to inform you when to replace the ink
tank properly.
• Once an ink tank has been installed, do not remove it from the printer and leave it out in the open.
This will cause the ink tank to dry out, and the printer may not operate properly when it is reinstalled.
To maintain optimal printing quality, use an ink tank within six months of first use.
Note
• Color ink may be consumed even when printing a black-and-white document or when black-andwhite printing is specified.
Every ink is also consumed in the standard cleaning and deep cleaning of the print head, which may
be necessary to maintain the performance of the printer. When an ink tank is out of ink, replace it
immediately with a new one.
Useful Information about Ink
1. Make sure that the power is turned on.
2. Open the top cover.
The print head holder moves to the replacement position.
89
Caution
• Do not hold the print head holder to stop or move it forcibly. Do not touch the print head holder
until it stops completely.
Important
• Do not place any object on the top cover. It will fall into the rear tray when the top cover is
opened and cause the printer to malfunction.
• Do not touch the metallic parts or other parts inside the printer.
• If the top cover is left open for more than 10 minutes, the print head holder moves to the right.
In this case, close and reopen the top cover.
3. Remove the ink tank with the lamp flashing fast.
Push the tab (A) and lift the ink tank to remove.
Important
• Do not touch other parts besides the ink tanks.
• Handle the ink tank carefully to avoid staining of clothing or the surrounding area.
• Discard the empty ink tank according to the local laws and regulations regarding disposal of
consumables.
Note
• Do not remove two or more ink tanks at the same time. Be sure to replace ink tanks one by one
when replacing two or more ink tanks.
• For details on ink lamp flashing speed, see Checking the Ink Status with the Ink Lamps.
4. Prepare a new ink tank.
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1. Take a new ink tank out of its package, remove the orange tape (
remove the protective film (
) completely, then
) completely.
Important
• Handle an ink tank carefully. Do not drop or apply excessive pressure to it.
• If the orange tape remains on the Y-shape air hole (B), ink may splash or the printer may not print
properly.
2. Hold the ink tank with the orange protective cap (C) pointing up while being careful not to
block the Y-shape air hole (B).
3. Lift up the tab on the orange protective cap (C) to remove it off GENTLY.
91
Important
• Do not push the sides of the ink tank. If you push the sides of the ink tank with the Y-shape air
hole (B) blocked, ink may splash.
• Do not touch the inside of the orange protective cap (C) or the open ink port (D). The ink may
stain your hands if you touch them.
• Do not reattach the protective cap (C) once you have removed it. Discard it according to the local
laws and regulations regarding disposal of consumables.
5. Install the new ink tank.
1. Insert the front end of the ink tank into the print head at a slant.
Make sure that the position of the ink tank matches the label.
2. Press on the top of the ink tank until the ink tank snaps firmly into place.
Make sure that the ink lamp lights up red.
Important
• You cannot print if the ink tank is installed in the wrong position. Be sure to install the ink tank in
the correct position according to the label on the print head holder.
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• You cannot print unless all the ink tanks are installed. Be sure to install all the ink tanks.
6. Close the top cover.
Note
• If the Alarm lamp still flashes orange after the top cover is closed, take appropriate action.
If an Error Occurs
• When you start printing after replacing the ink tank, the printer starts cleaning the print head
automatically. Do not perform any other operations until the printer completes the cleaning of
the print head. While cleaning is in progress, the POWER lamp is flashing white.
• If the print head is out of alignment, as indicated by misaligned printed ruled lines or similar
symptoms, align the print head.
93
Checking the Ink Status
Checking the Ink Status with the Ink Lamps
You can also check the ink status on the computer screen.
Checking the Ink Status from Your Computer
94
Checking the Ink Status with the Ink Lamps
1. Make sure that the power is turned on.
2. Open the top cover.
Replacing Procedure
3. Check the ink lamp.
Close the top cover after checking the ink lamp status.
Replacing Procedure
• The ink lamp is on.
The ink tank is correctly installed.
• The ink lamp is flashing.
Flashing slowly (at around 3-second intervals)
...... Repeats
Ink tank is running low. Prepare a new ink tank.
Note
• When printing on A3 size or larger paper, ink may run out during printing. This may cause
blurred print results or horizontal white streaks.
Flashing fast (at around 1-second intervals)
...... Repeats
- The ink tank is installed in the wrong position.
Or
- The ink has run out.
Make sure that the ink tank is installed in the correct position as indicated by the label on the print
head holder. If the position is correct but the lamp flashes, there has been an error and the printer
cannot print. Check the Alarm lamp on the printer.
If an Error Occurs
• The ink lamp is off.
95
The ink tank is not installed properly or the function for detecting the remaining ink level is
disabled. If the ink tank is not firmly in place, make sure that the orange protective cap has been
removed from the bottom of the ink tank, then press on the top of the ink tank until the ink tank
clicks into place.
If the ink lamp is still off after reinstalling the ink tank, there has been an error and the printer
cannot print. Check the Alarm lamp on the printer.
If an Error Occurs
Note
• You can also check the ink status on the computer screen.
Checking the Ink Status from Your Computer
96
Maintenance
When Printing Becomes Faint or Colors Are Incorrect
Performing Maintenance from a Computer
Cleaning the Printer
97
When Printing Becomes Faint or Colors Are Incorrect
Maintenance Procedure
Printing the Nozzle Check Pattern
Examining the Nozzle Check Pattern
Cleaning the Print Head
Aligning the Print Head
98
Maintenance Procedure
If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned
printed ruled lines), perform the maintenance procedure below.
Important
• Do not rinse or wipe the print head and ink tank. This can cause trouble with the print head and ink
tank.
Note
• Make sure that the orange protective tape does not remain on the ink tank.
• Open the top cover and make sure that the lamp on the ink tank is lit red. If the lamp is flashing or off,
take appropriate action.
Checking the Ink Status with the Ink Lamps
• Increasing the print quality in the printer driver settings may improve the print result.
Changing the Print Quality and Correcting Image Data
When the Print Results Are Blurred or Uneven:
Step1
Print the nozzle check pattern.
From the printer
Printing the Nozzle Check Pattern
From the computer
Use Your Computer to Print a Nozzle Check Pattern
Step2
Examine the nozzle check pattern.
If there are missing lines or horizontal white streaks in the pattern:
Step3
Clean the print head.
From the printer
Cleaning the Print Head
From the computer
99
Cleaning the Print Heads from Your Computer
After cleaning the print head, print and examine the nozzle check pattern:
Step1
If the problem is not resolved after performing from step 1 to step 3 twice:
Step4
Clean the print head deeply.
From the computer
Cleaning the Print Heads from Your Computer
Note
• When you have performed the procedure until step 4 and the problem has not been resolved, turn off
the power and clean the print head deeply again after 24 hours.
If the problem is still not resolved, the print head may be damaged. Contact the service center.
When the Print Results Are Not Even such as the Ruled Lines Are
Misaligned:
Step
Align the print head.
From the printer
Aligning the Print Head
From the computer
Aligning the Print Head Position from Your Computer
100
Printing the Nozzle Check Pattern
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.
Note
• If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the ink
tank whose ink is low.
You need to prepare: a sheet of A4 or Letter-sized plain paper
1. Make sure that the power is turned on.
2. Load a sheet of A4 or Letter-sized plain paper in the rear tray.
3. Open the front cover gently, then pull out the paper output tray.
Important
• If the disc tray guide is open, close it.
4. Hold down the RESUME/CANCEL button until the POWER lamp flashes white twice, then
release it immediately.
The nozzle check pattern will be printed.
Do not perform any other operations until the printer completes the printing of the nozzle check pattern.
5. Examine the nozzle check pattern.
101
Examining the Nozzle Check Pattern
Examine the nozzle check pattern, and clean the print head if necessary.
1. Check if there are missing lines in the pattern (A) or horizontal white streaks in the pattern
(B).
(C) Number of sheets printed so far
If there are missing lines in the pattern (A):
Cleaning the print head is required.
(D) Good
(E) Bad (lines are missing)
If there are horizontal white streaks in the pattern (B):
Cleaning the print head is required.
(F) Good
(G) Bad (horizontal white streaks are present)
Note
• The total number of sheets printed so far is shown in increments of 50 sheets on the printout of the
nozzle check pattern.
102
Cleaning the Print Head
Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check
pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head
consumes ink, so clean the print head only when necessary.
1. Make sure that the power is turned on.
2. Hold down the RESUME/CANCEL button until the POWER lamp flashes white once, then
release it immediately.
The printer starts cleaning the print head.
The cleaning will be complete when the POWER lamp lights white after flashing.
Do not perform any other operations until the printer completes the cleaning of the print head. This takes
about 2 minutes.
3. Check the print head condition.
Print the nozzle check pattern to check the print head condition.
Note
• If the problem is not resolved after cleaning the print head twice, clean the print head deeply.
Cleaning the Print Heads from Your Computer
103
Aligning the Print Head
If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head
position.
Note
• If the remaining ink level is low, the print head alignment sheet will not be printed correctly. Replace the
ink tank whose ink is low.
You need to prepare: a sheet of A4 or Letter-sized plain paper (including recycled paper)*
* Be sure to use paper that is white and clean on both sides.
1. Make sure that the power is turned on.
2. Load a sheet of A4 or Letter-sized plain paper in the rear tray.
3. Open the front cover gently, then pull out the paper output tray.
Important
• If the disc tray guide is open, close it.
4. Hold down the RESUME/CANCEL button until the POWER lamp flashes white four times,
then release it immediately.
The print head alignment sheet will be printed and the print head position will be adjusted automatically.
Do not perform any other operations until the printer completes the printing of the print head alignment
sheet. This takes about 2 to 3 minutes.
Note
• If the automatic adjustment of the print head position has failed, the Alarm lamp flashes orange.
If an Error Occurs
• If the print results are still not satisfactory after adjusting the print head position as described above,
adjust the print head position manually from the computer.
Aligning the Print Head Position Manually from Your Computer
104
Performing Maintenance from a Computer
Cleaning the Print Heads from Your Computer
Cleaning Inside the Printer
Cleaning the Paper Feed Rollers from Your Computer
Use Your Computer to Print a Nozzle Check Pattern
Aligning the Print Head
Aligning the Print Head Position from Your Computer
Checking the Ink Status from Your Computer
105
Cleaning the Print Heads from Your Computer
The print head cleaning function allows you to clear up clogged print head nozzle. Perform print head
cleaning if printing is faint or a specific color fails to print, even though there is enough ink.
The procedure for cleaning the print head is as follows:
Cleaning
1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility
2. Click the Cleaning icon
When the dialog opens, select the ink group for which cleaning is to be performed.
Click
to display the items you need to check before performing cleaning.
3. Execute cleaning
Make sure that the printer is on and then click OK.
Print head cleaning starts.
4. Complete cleaning
The Nozzle Check dialog opens after the confirmation message.
5. Check the results
To check whether the print quality has improved, click Print Check Pattern. To cancel the check
process, click Cancel.
If cleaning the head once does not resolve the print head problem, clean it once more.
Important
• Cleaning consumes a small amount of ink.
Cleaning the print head frequently will rapidly deplete your printer's ink supply. Consequently, perform
cleaning only when necessary.
Deep Cleaning
Deep Cleaning is more thorough than cleaning. Perform deep cleaning when two Cleaning attempts do
not resolve the print head problem.
1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility
2. Click the Deep Cleaning icon
106
When the dialog opens, select the ink group for which deep cleaning is to be performed.
Click
to display the items you need to check before performing deep cleaning.
3. Execute deep cleaning
Make sure that the printer is on and then click OK.
Click OK when the confirmation message appears.
Print head deep cleaning starts.
4. Complete deep cleaning
The Nozzle Check dialog opens after the confirmation message.
5. Check the results
To check whether the print quality has improved, click Print Check Pattern. To cancel the check
process, click Cancel.
Important
• Deep Cleaning consumes a larger amount of ink than Cleaning.
Cleaning the print head frequently will rapidly deplete your printer's ink supply. Consequently, perform
cleaning only when necessary.
Note
• If there is no sign of improvement after Deep Cleaning, switch off the printer, wait 24 hours, and then
perform Deep Cleaning again. If there is still no sign of improvement, the ink may have run out or the
print head may be worn. For details on the remedial action to be taken, see "Ink Is Not Ejected."
Related Topic
Use Your Computer to Print a Nozzle Check Pattern
107
Cleaning Inside the Printer
To prevent smudges on the back side of the paper, perform bottom plate cleaning.
Also perform bottom plate cleaning if ink smudges caused by something other than print data appear on the
printed page.
The procedure for performing bottom plate cleaning is as follows:
Bottom Plate Cleaning
1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility
2. Click the Bottom Plate Cleaning icon
The dialog opens.
3. Load paper in the printer
As instructed in the dialog, fold the A4 size or Letter size plain paper in half lengthwise, and then
unfold the sheet.
Load the paper into the rear tray in the landscape orientation with the crest of the crease facing down.
4. Perform the bottom plate cleaning
Make sure that the printer is on and then click OK.
Bottom plate cleaning starts.
108
Cleaning the Paper Feed Rollers from Your Computer
Cleans the paper feed rollers. Perform feed roller cleaning when there are paper particles sticking to the
paper feed rollers and paper is not fed properly.
The procedure for performing the feed roller cleaning is as follows:
Roller Cleaning
1. Prepare the printer
Remove all sheets of paper from the rear tray.
2. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility
3. Click the Roller Cleaning icon
The confirmation message appears.
4. Execute paper feed roller cleaning
Make sure that the printer is on and then click OK.
Paper feed roller cleaning starts.
5. Complete paper feed roller cleaning
After the rollers have stopped, follow the instruction in the message, load three sheets of plain paper
into the rear tray, and click OK.
Paper will be ejected and feed roller cleaning will be completed.
109
Use Your Computer to Print a Nozzle Check Pattern
The nozzle check function allows you to check whether the print head is working properly by printing a
nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print.
The procedure for printing a nozzle check pattern is as follows:
Nozzle Check
1. Select Test Print from the pop-up menu on the Canon IJ Printer Utility
2. Click the Nozzle Check icon
The confirmation message appears.
Click
to display the items that you need to check before printing the nozzle check pattern.
3. Load paper in the printer
Load one sheet of A4 size or Letter size plain paper into the rear tray.
4. Print a nozzle check pattern
Make sure that the printer is on and click Print Check Pattern.
Printing of the nozzle check pattern begins.
5. Check the print result
When the dialog opens, check the print result. If the print result is normal, click Quit.
If the print result is smudged or if there are any unprinted sections, click Cleaning to clean the print
head.
Related Topic
Cleaning the Print Heads from Your Computer
110
Aligning the Print Head
When you perform head position adjustment, errors in the print head adjustment position are corrected and
conditions such as color and line streaking are improved.
If the print results appear uneven because of line shifts or other conditions, adjust the position of the print
head.
On this printer, you can adjust the print head either automatically or manually.
111
Aligning the Print Head Position from Your Computer
Print head alignment corrects the installation positions of the print head and improves deviated colors and
lines.
This printer supports two head alignment methods: automatic head alignment and manual head alignment.
Normally, the printer is set for automatic head alignment.
If the printing results of automatic print head alignment are not satisfactory, perform manual head alignment.
The procedure for performing automatic print head alignment is as follows:
Note
• If the disc tray guide is open, close it.
• The pattern is printed only in black and blue.
Print Head Alignment
1. Select Test Print from the pop-up menu on the Canon IJ Printer Utility
2. Click the Print Head Alignment icon
A message is displayed.
3. Load paper in the printer
Load one sheet of A4 size or Letter size plain paper into the rear tray.
Note
• The number of sheets to be used differs when you select the manual head alignment.
4. Execute head alignment
Make sure that the printer is on and click Align Print Head.
Print head alignment starts.
Important
• Do not open the top cover while printing is in progress.
Note
• Wait until printing ends before performing other operations. Printing takes about 2 to 3 minutes
to complete.
• After head alignment is completed, you can print and check the current setting. To do so, click
the Print Head Alignment icon and when the message is displayed, click Print Alignment
Value.
112
Aligning the Print Head Position Manually from Your Computer
Print head alignment corrects the installation positions of the print head and improves deviated colors and
lines.
This printer supports two head alignment methods: automatic head alignment and manual head alignment.
Normally, the printer is set for automatic head alignment.
If the printing results of automatic print head alignment are not satisfactory, perform manual head alignment.
The procedure for performing manual print head alignment is as follows:
Note
• If the disc tray guide is open, close it.
• The pattern is printed only in black and blue.
Print Head Alignment
1. Select Custom Settings from the pop-up menu on the Canon IJ Printer Utility
2. Switch head alignment to manual
Check the Align heads manually check box.
3. Apply the settings
Click Apply and when the confirmation message appears, click OK.
4. Select Test Print from the pop-up menu on the Canon IJ Printer Utility
5. Click the Print Head Alignment icon
A message is displayed.
6. Load paper in the printer
Load three sheets of A4 size or Letter size plain paper into the rear tray.
7. Execute head alignment
Make sure that the printer is on and click Align Print Head.
The first pattern is printed.
Important
• Do not open the top cover while printing is in progress.
8. Check the printed pattern
Enter the numbers of the patterns with the least amount of streaks in the associated boxes, and click
OK.
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Note
• If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical
streaks.
(A) Least noticeable vertical streaks
(B) Most noticeable vertical streaks
• If it is difficult to pick the best pattern, pick the setting that produces the least noticeable
horizontal streaks.
(A) Least noticeable horizontal streaks
(B) Most noticeable horizontal streaks
9. Confirm the displayed message and click OK
The second pattern is printed.
Important
• Do not open the top cover while printing is in progress.
10. Check the printed pattern
Enter the numbers of the patterns with the least amount of streaks in the associated boxes, and click
OK.
114
Note
• If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical
streaks.
(A) Least noticeable vertical streaks
(B) Most noticeable vertical streaks
11. Confirm the displayed message and click OK
The third pattern is printed.
Important
• Do not open the top cover while printing is in progress.
12. Check the printed pattern
Enter the numbers of the patterns with the least noticeable horizontal stripes in the associated boxes,
and click OK.
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Note
• If it is difficult to pick the best pattern, pick the setting that produces the least noticeable
horizontal stripes.
(A) Least noticeable horizontal stripes
(B) Most noticeable horizontal stripes
Note
• After head alignment is completed, you can print and check the current setting. To do so, click the
Print Head Alignment icon and when the message is displayed, click Print Alignment Value.
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Cleaning the Printer
Cleaning the Exterior of the Printer
Cleaning the Inside of the Printer (Bottom Plate Cleaning)
You can also clean the paper feed roller from a computer.
Cleaning the Paper Feed Rollers from Your Computer
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Cleaning the Exterior of the Printer
Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently.
Smooth out wrinkles on the cloth if necessary before cleaning.
Important
• Be sure to turn off the power and unplug the power cord before cleaning the printer.
• Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not
to scratch the surface. Paper tissue powder or fine threads may remain inside the printer and cause
problems such as print head blockage and poor printing results.
• Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to clean
the printer, as this may cause a malfunction or damage the surface of the printer.
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Cleaning the Inside of the Printer (Bottom Plate Cleaning)
Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get
dirty, so we recommend performing cleaning regularly.
You need to prepare: a sheet of A4 or Letter-sized plain paper*
* Be sure to use a new piece of paper.
1. Make sure that the power is turned on and remove any paper from the rear tray.
2. Prepare paper.
1. Fold a single sheet of A4 or Letter-sized plain paper in half lengthwise, then unfold the paper.
2. Load this sheet of paper sideways in the rear tray with the open side facing you.
3. Open the front cover gently, then pull out the paper output tray.
3. Hold down the RESUME/CANCEL button until the POWER lamp flashes white five times,
then release it immediately.
The paper cleans the inside of the printer as it feeds through the printer.
Check the folded parts of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning
again.
Note
• When performing Bottom Plate Cleaning again, be sure to use a new piece of paper.
If the problem is not resolved after performing cleaning again, the protrusions inside the printer may be
stained. Wipe off any ink from the protrusions using a cotton swab or the like.
Important
• Be sure to turn off the power and unplug the power cord before cleaning the printer.
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120
Changing the Printer Settings
Changing Printer Settings from Your Computer
Initializing the Printer Settings
121
Changing Printer Settings from Your Computer
Checking the Ink Status from Your Computer
Registering a Changed Printing Profile
Managing the Printer Power
Reducing the Printer Noise
Changing the Printer Operation Mode
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Checking the Ink Status from Your Computer
You can check the detailed information such as the remaining ink level and the ink tank types of your model.
1. Select Ink Level Information from the pop-up menu on the Canon IJ Printer Utility
An illustration of the ink types and their status is displayed.
If a warning or error related to the remaining ink level occurs, the printer driver displays an icon to let you
know.
2. If necessary, click Ink Details
You can check the ink-related information.
Note
• Ink Details is displayed when the ink level is low.
• Click
to check which ink tank your model uses.
• Click Update to display the current remaining ink level.
• When you receive a notice about the remaining ink level, a mark appears above the ink icon.
For example:
Ink tank is running low. Prepare a new ink tank.
• When you print on A3 paper or larger paper sizes, the ink may run out before printing is finished or the
printing may become faint or streaky (with white lines).
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Registering a Changed Printing Profile
You can name and register the printing profile you made in the Print Dialog. The registered printing profile
can be called up from Presets to be used. You can also delete the unnecessary printing profile.
The procedure for registering a printing profile is as follows:
Registering a Printing Profile
1. In the Print dialog, set the necessary items
2. Select Save Current Settings as Preset... (Save As...) from the Presets
3. Save the settings
In the displayed dialog, enter a name in Preset Name, and if necessary, set Preset Available For.
Then click OK.
Important
• There are also print settings that cannot be saved to preset.
Using Registered Printing Profile
1. On Presets in the Print dialog, select the name of printing profile you want to use
Printing profile in the Print dialog will be updated to the called profile.
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Deleting Unnecessary Printing Profile
1. Select the printing profile to be deleted
• If you are using Mac OS X v10.8 or Mac OS X v10.7
In the print dialog, select Show Presets... in the Presets section. Then in the dialog that
appears, select the name of the printing profile to be deleted.
• If you are using Mac OS X v10.6.8
On Presets in the Print dialog, select the name of printing profile you want to delete.
2. Delete the printing profile
• If you are using Mac OS X v10.8 or Mac OS X v10.7
Click Delete, and click OK. The selected printing profiles will be deleted from Presets.
• If you are using Mac OS X v10.6.8
On Presets in the Print dialog, click Delete. The selected printing profiles will be deleted from
Presets.
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Managing the Printer Power
This function allows you to manage the printer power from the printer driver.
The procedure for managing the printer power is as follows:
Power Off
The Power Off function turns off the printer. When you use this function, you will not be able to turn the
printer on from the printer driver.
1. Select Power Settings from the pop-up menu on the Canon IJ Printer Utility
2. Execute power off
Click Power Off, and when the confirmation message appears, click OK.
The printer power switches off.
Auto Power
Auto Power allows you to set Auto Power On and Auto Power Off.
The Auto Power On function automatically turns on the printer when data is received.
The Auto Power Off function automatically turns off the printer when there are no operations from the
printer driver or the printer for a specified period of time.
1. Select Power Settings from the pop-up menu on the Canon IJ Printer Utility
2. Check that the printer is on, and then click Auto Power
A dialog appears.
Note
• If the printer is off or if communication between the printer and the computer is disabled, an
error message may appear because the computer cannot collect the printer status.
3. If necessary, complete the following settings:
Auto Power On
Specifying Enable from the list will turn the printer on upon receipt of print data.
Auto Power Off
Specify the time from the list. When this time lapses without any operations from the printer driver
or the printer, the printer is turned off automatically.
4. Apply the settings
The setting is enabled after this. When you want to disable this function, select Disable from the list
according to the same procedure.
126
Important
• If you connect this printer to a network and use it, you can set Auto Power Off but the power will not
switch off automatically.
127
Reducing the Printer Noise
The silent function allows you to reduce the operating noise of this printer. Select when you wish to reduce
the operating noise of the printer at night, etc.
Using this function may lower the print speed.
The procedure for using the quiet mode is as follows:
1. Select Quiet Settings from the pop-up menu on the Canon IJ Printer Utility
Note
• If the computer is unable to communicate with the printer, a message may be displayed because
the computer cannot access the function information that was set on the printer. If this happens,
click Cancel to display the most recent settings specified on your computer.
2. Set the quiet mode
If necessary, specify one of the following items:
Do not use quiet mode
Select this option when you wish to use the printer with volume of normal operating noise.
Always use quiet mode
Select this option when you wish to reduce the operating noise of the printer.
Use quiet mode during specified hours
Select this option when you wish to reduce the operating noise of the printer during a specified
period of time.
Set the Start time and the End time of the quiet mode you wish to be activated. If both are set to
the same time, the quiet mode will not function.
Important
• You can set the quiet mode from the printer or the printer driver.
No matter how you use to set the quiet mode, the mode is applied when you perform
operations from the printer or printing from the computer.
• If you specify a time for Use quiet mode during specified hours, quiet mode is not applied to
operations (direct print, etc.) performed directly from the printer.
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3. Apply the settings
Make sure that the printer is on and click Apply.
Click OK when the confirmation message appears.
The settings are enabled hereafter.
Note
• The effects of the quiet mode may be less depending on the print quality settings.
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Changing the Printer Operation Mode
If necessary, switch between various modes of printer operation.
The procedure for configuring Custom Settings is as follows:
1. Make sure that the printer is on, and then select Custom Settings from the pop-up menu
on the Canon IJ Printer Utility
Note
• If the computer is unable to communicate with the printer, a message may be displayed because
the computer cannot access the function information that was set on the printer.
If this happens, click Cancel to display the most recent settings specified on your computer.
2. If necessary, complete the following settings:
Ink Drying Wait Time
You can set the length of the printer rest time until printing of the next page begins. Moving the
slider to the right increases the pause time, and moving the slider to the left decreases the time.
If the paper gets stained because the next page is ejected before the ink on the printed page dries,
increase the ink drying wait time.
Reducing the ink drying wait time speeds up printing.
Display Guide Message
Displays a guide when you perform operations in which the paper setting procedure is complicated.
Hagaki Printing
Displays the guide message before the printer begins hagaki printing.
To hide the guide messages, select the Do not show again check box in the displayed dialog.
To display the guide messages again, display the Canon IJ Printer Utility pop-up menu, select
Custom Settings, and then check the Hagaki Printing check box.
Important
• With Mac OS X v10.8 or Mac OS X v10.7, you cannot use Display Guide Message.
Therefore, if you check the Do not show again check box when a guide message is displayed
before printing starts, this will stop any more guide messages from being displayed.
Detects a printable disc in the disc tray
Detects whether a printable disc is loaded on the disc tray during disc label printing and displays a
message if a disc is not loaded.
Check this check box to print with detecting whether a printable disc is loaded.
Uncheck this check box to print without detecting whether a printable disc is loaded.
Important
• If you leave this check box unchecked, the printer may print to the disc tray even if a printable
disc is not loaded on the disc tray. Therefore, you should check this check box under normal
circumstances.
• If you load a printable disc that has already been printed onto the disc tray, the printer may
detect that no printable disc is loaded on the disc tray. In this case, uncheck this check box.
Prevent paper jam
Check this item only if A3 plain paper jams frequently near the paper exit.
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Important
• When this function is used, it takes longer to print to A3 plain paper.
Also the print quality may deteriorate.
Prevent paper abrasion
The printer can increase the gap between the print head and the paper during high-density printing
to prevent paper abrasion.
Check this check box to prevent paper abrasion.
Align heads manually
Usually, the Print Head Alignment function of Test Print on the pop-up menu in the Canon IJ
Printer Utility is set to automatic head alignment, but you can change it to manual head alignment.
If the printing results of automatic print head alignment are not satisfactory, perform manual head
alignment.
Check this check box to perform the manual head alignment. Uncheck this check box to perform the
automatic head alignment.
Detect the paper width when printing from computer
When you print from the computer, this function identifies the paper that was loaded into this printer.
When the paper width detected by the printer differs from the width of the paper specified in Paper
Size on the Print dialog, a message is displayed.
To use paper width detection when printing from the computer, select the check box.
Important
• When you use a custom page size, correctly set the size of the paper loaded in the printer in
the Custom Paper Sizes dialog.
If an error message is displayed even though paper of the same size that was specified is
loaded, uncheck the Detect the paper width when printing from computer check box.
3. Apply the settings
Click Apply and when the confirmation message appears, click OK.
The printer operates with the modified settings hereafter.
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Initializing the Printer Settings
You can initialize the printer settings.
Important
• When using the printer over wireless LAN, note that initialization erases all network settings on the
printer, and printing operation from a computer over network may become impossible. To use the
printer over network, perform setup according to the instructions on our website.
To initialize the printer settings, press and hold the RESUME/CANCEL button, then release the button when
the POWER lamp flashes white 15 times.
All the printer settings are initialized.
Note
• You cannot initialize the current position of the print head.
132
Information about Network Connection
Useful Information about Network Connection
133
Useful Information about Network Connection
Initial Values Set at Factory (Network)
Connecting the Printer to the Computer Using a USB Cable
When Detecting the Printers Have the Same Name
Connecting to Other Computer with LAN/Changing the Connection Method
from USB to LAN
Printing Out Network Setting Information
134
Initial Values Set at Factory (Network)
Item
Initial Values
Enable/disable Wireless LAN
Enable
SSID
BJNPSETUP
Communication mode
Infrastructure
Wireless LAN security
Disable
IPv4 IP address
Auto setup
IPv6 IP address
Auto setup
Set printer name*
XXXXXXXXXXXX
Enable/disable IPv6
Enable
Enable/disable WSD (WSD settings)
Enable
Timeout setting (WSD settings)
1 minute
Enable/disable Bonjour (Bonjour settings) Enable
Service name (Bonjour settings)
Canon iP8700 series
LPR protocol setting
Enable
PictBridge communication
Enable
Wireless LAN DRX
Enable
(* The initial value in this item varies by the printer.)
135
Connecting the Printer to the Computer Using a USB Cable
Connect the printer and the computer using a USB cable as the illustration below. The USB port is located
on the rear of the printer.
136
When Detecting the Printers Have the Same Name
When the printer is detected, you may see multiple printers of the same name on the detection result
screen. The MAC address or the printer name specified by Bonjour is displayed at the end of the printer
name on the detection result screen.
Select a printer with checking the MAC address or the printer name specified by Bonjour set to the printer
against the printer name on detection result screen.
To check the MAC address of the printer, print out the network setting information.
Printing Out Network Setting Information
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Connecting to Other Computer with LAN/Changing the Connection
Method from USB to LAN
To add the computer connecting the printer with LAN or to change the connection method between the
printer and the computer from USB to LAN, perform setup according to the instructions on our website.
Connecting to Other Computer with LAN
To add the computer connecting the printer with LAN, perform setup according to the instructions on our
website.
Changing the Connection Method from USB to LAN
To change the connection method between the printer and the computer from USB to LAN, perform setup
according to the instructions on our website.
To change the connection method to LAN while you are using the printer with USB connection, perform
setup again according to the instructions on our website and select Change Connection Method.
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Printing Out Network Setting Information
You can print out the network settings of the printer such as its IP address and SSID.
Important
• This print out contains valuable information about your computer. Handle it with care.
1. Make sure that the printer is turned on.
2. Load a sheet of A4 or Letter-sized plain paper.
3. Press and hold the RESUME/CANCEL button, then release the button when the POWER
lamp flashes white 6 times.
The printer starts printing the network setting information.
The following information on the printer's network setting is printed out.
Item
Explanations of the item
Setting
Wireless LAN
Wireless LAN
Enable/Disable
Connection
Status of the Wireless LAN
Active/Inactive
MAC Address
MAC Address
XX:XX:XX:XX:XX:XX
SSID
SSID
SSID of the wireless LAN
Communication Mode
Communication Mode
Infrastructure
Channel
Channel
XX (1 to 13)
Encryption
Method of the Encryption
none/WEP/TKIP/AES
WEP Key Length
WEP Key Length
Inactive/128/64
Authentication
Method of the Authentication
none/auto/open/shared/WPA-PSK/WPA2-PSK
Signal Strength
Signal Strength
0 to 100 [%]
TCP/IP Version
TCP/IP Version
IPv4 & IPv6/IPv4
IPv4 IP Address
Selected IP Address (IPv4)
XXX.XXX.XXX.XXX
IPv4 Default Gateway
Default Gateway (IPv4)
XXX.XXX.XXX.XXX
Subnet Mask
Subnet Mask
XXX.XXX.XXX.XXX
IPv6 IP Address *1
Selected IP Address (IPv6)
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
IPv6 Default Gateway *1 Default Gateway (IPv6)
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Subnet Prefix Length*1
Subnet Prefix Length
XXX
IPsec*2
IPsec setting
Active
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Security Protocol*2
Method of the Security Protocol
ESP/ESP & AH/AH
WPS PIN CODE
WPS PIN code
XXXXXXXX
Wireless LAN DRX
Discontinuous reception (wireless
LAN)
Enable/Disable
Other Settings
Other settings
-
Printer Name
Printer name
Printer name (Up to 15 characters)
WSD
WSD setting
Enable/Disable
WSD Timeout
Timeout
1/5/10/15/20 [min]
LPR Protocol
LPR protocol setting
Enable/Disable
Bonjour
Bonjour setting
Enable/Disable
Bonjour Service Name
Bonjour service name
Bonjour service name (Up to 52 characters)
PictBridge Commun.
PictBridge Communication
Enable/Disable
DNS Server
Getting DNS Server automatically
Auto/Manual
Primary Server
Primary server address
XXX.XXX.XXX.XXX
Secondary Server
Secondary server address
XXX.XXX.XXX.XXX
Proxy Server
Proxy Server setting
Enable/Disable
Proxy Port
Specifying Proxy Port
1 to 65535
Proxy Address
Proxy Address
XXXXXXXXXXXXXXXXXXXX
IP Address Filtering
IP Address Filtering
Enable/Disable
("XX" represents alphanumeric characters.)
*1 Only when IPv6 is activated, the status of the network is printed.
*2 Only IPv6 and the IPsec setting are activated, the status of the network is printed.
140
About Network Communication
Changing and Confirming Network Settings
Appendix for Network Communication
141
Changing and Confirming Network Settings
IJ Network Tool
Canon IJ Network Tool Screen
Canon IJ Network Tool Menus
Changing the Settings in the Wireless LAN Sheet
Changing the WEP Detailed Settings
Changing the WPA or WPA2 Detailed Settings
Changing the Settings in the Wired LAN Sheet
Changing the Settings in the Admin Password Sheet
Monitoring Wireless Network Status
Initializing the Network Settings of the Machine
Viewing the Modified Settings
142
IJ Network Tool
IJ Network Tool is a utility that enables you to display and modify the machine network settings. It is installed
when the machine is set up.
Important
• To use the machine over LAN, make sure you have the equipment necessary for the connection type,
such as an access point or a LAN cable.
• Do not start up IJ Network Tool while printing.
• Do not print when IJ Network Tool is running.
• If the firewall function of your security software is turned on, a message may appear warning that
Canon software is attempting to access the network. If the warning message appears, set the security
software to always allow access.
Starting up IJ Network Tool
1. Select Applications from the Go menu of Finder, double-click Canon Utilities > IJ
Network Tool, and double-click the Canon IJ Network Tool icon.
Note
• You can also start up IJ Network Tool by clicking
Settings & Maintenance on Quick Menu.
143
Network Settings from Device
Canon IJ Network Tool Screen
This section describes the items displayed on the Canon IJ Network Tool screen.
1. Utilities
Modifies the settings of the machine.
Select to change the network name (SSID) settings.
Setup
Sets up the machine.
If you setup the machine from scratch, connect your computer and the machine with a USB cable.
2. Printers:
Printer name, type, and connection destination are displayed.
The selected printer can be set up or be modified.
3. Update
Performs printer detection again. Click this button if the target printer is not displayed.
Important
• To change the printer's network settings using IJ Network Tool, it must be connected via a LAN.
• If the printer on a network is not detected, make sure that the printer is turned on, then click
Update. It may take several minutes to detect printers. If the printer is not yet detected, connect
the machine and the computer with a USB cable, then click Update.
• If the printer is being used from another computer, a screen is displayed informing you of this
condition.
Note
• This item has the same function as Refresh in the View menu.
144
4. Configuration...
Enabled when Utilities is selected. Click to display the Configuration screen to configure settings of the
selected printer.
Note
• This item has the same function as Configuration... in the Settings menu.
145
Canon IJ Network Tool Menus
This section describes the menus in Canon IJ Network Tool.
1. Canon IJ Network Tool menu
About Canon IJ Network Tool
Displays the version of this application.
Quit Canon IJ Network Tool
Exits IJ Network Tool.
2. View menu
Status
Displays the Status screen to confirm the printer connection status and wireless communication
status.
Refresh
Updates and displays the contents of Printers: to the latest information.
Important
• To change the printer's network settings using IJ Network Tool, it must be connected via a LAN.
• If the printer on a network is not detected, make sure that the printer is turned on, then select
Refresh. It may take several minutes to detect printers. If the printer is not yet detected, connect the
machine and the computer with a USB cable, then select Refresh.
• If the printer is being used from another computer, a screen is displayed informing you of this
condition.
Note
• This item has the same function as Update in the Canon IJ Network Tool screen.
Network Information
Displays the Network Information screen to confirm the network settings of the printer.
3. Settings menu
Configuration...
Displays the Configuration screen to configure settings of the selected printer.
Note
• This item has the same function as Configuration... in the Canon IJ Network Tool screen.
Maintenance...
Displays the Maintenance screen to revert the network settings of the printer to factory default.
4. Help menu
Instructions
Displays this guide.
146
Changing the Settings in the Wireless LAN Sheet
To change the wireless network settings of the printer, connect the printer and the computer with a USB
cable temporarily. If you modify the wireless network settings of the computer over wireless connection
without USB connection, your computer may not be able to communicate with the machine after modifying
the settings.
Note
• This screen is not available depending on the printer you are using.
• Activate the wireless LAN setting of the printer to change the settings in the Wireless LAN sheet.
1. Start up IJ Network Tool.
2. Select the printer in Printers:.
When the printer is connected to the computer with a USB cable temporarily, select the printer with USB
appearing in the Connected to column.
3. Click the Configuration... button.
4. Click the Wireless LAN button.
5. Change the settings or confirm.
Click OK after changing configuration. A screen is displayed asking you for confirmation before the
settings are sent to the printer. If you click OK, the settings are sent to the printer and the Transmitted
Settings screen is displayed.
1. Network Type:
AirPort Network (Infra)
Connects the printer to the wireless LAN with an access point.
2. Network (SSID):
147
The network name (SSID) of the wireless LAN is displayed.
Note
• Enter the same SSID that the access point is configured to use. The SSID is case-sensitive.
3. Search...
The Access Points screen is displayed to select an access point to connect to.
Access Points Screen
Note
• When IJ Network Tool runs over a LAN, the button is grayed out and cannot be selected.
Connect the printer and the computer with a USB cable temporarily to change the settings.
4. Encryption Method:
Select the encryption method used over the wireless LAN.
Important
• If all encryption types of the access point, printer, or computer do not match, the printer
cannot communicate with the computer. If the printer cannot communicate with the computer
after the encryption type of the printer was switched, make sure that encryption types for the
computer and the access point match that set to the printer.
• If you connect to a network that is not protected with security measures, there is a risk of
disclosing data such as your personal information to a third party.
Do Not Use
Select to disable encryption.
Use Password (WEP)
Transmission is encrypted using a WEP key you specified.
If a network password (WEP) has not been set, the WEP Details screen is displayed
automatically. To change WEP settings set before, click Configuration... to display the
screen.
Changing the WEP Detailed Settings
Use WPA/Use WPA2
Transmission is encrypted using a network key you specified.
The security has been strengthened more than WEP.
If a network key has not been set, the Authentication Type Confirmation screen is
displayed automatically. To change network key settings before, click Configuration... to
display the WPA Details screen or WPA2 Details screen.
Changing the WPA or WPA2 Detailed Settings
5. Configuration...
The detailed settings screen is displayed. The network password (WEP) or the WPA/WPA2 key
selected in Encryption Method: can be confirmed and changed.
For details on WEP setting:
Changing the WEP Detailed Settings
For details on WPA or WPA2 setting:
Changing the WPA or WPA2 Detailed Settings
148
6. TCP/IP Setting:
Sets the IP address of the printer to be used over the LAN. Specify a value appropriate for your
network environment.
Get IP address automatically
Select this option to use an IP address automatically assigned by a DHCP server. DHCP
server functionality must be enabled on your wireless LAN router or access point.
Use following IP address
If no DHCP server functionality is available in your setup where you use the printer or you
want to use a particular IP address, select this option to use a fixed IP address.
• Access Points Screen
1. Detected Access Points:
The signal strength from the access point, encryption type, name of access point, and the radio
channel can be confirmed.
Important
• If you connect to a network that is not protected with security measures, there is a risk of
disclosing data such as your personal information to a third party.
Note
• Signal strength is displayed as follows.
: Good
: Fair
: Poor
• Type of encryption is displayed as follows.
Blank: No encryption
WEP: WEP is set
WPA: WPA is set
WPA2: WPA2 is set
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2. Refresh
Click to update the list of access points when your target access point is not detected.
If the target access point is set to a closed network (the stealth mode), click Cancel to return to the
previous screen and enter the network name (SSID) in Network (SSID).
Note
• Make sure that the access point is turned on.
3. Set
Click to set the network name (SSID) in Network (SSID): on the Wireless LAN sheet.
Note
• The WEP Details screen, the WPA Details screen, or the WPA2 Details screen appears if
the selected access point is encrypted. In this case, configure the details to use the same
encryption settings set to the access point.
• Access points that cannot be used by this machine (including those configured to use different
encryption methods) are displayed grayed out and cannot be configured.
150
Changing the WEP Detailed Settings
Note
• This screen is not available depending on the printer you are using.
To change the wireless network settings of the printer, connect the printer and the computer with a USB
cable temporarily. If you modify the wireless network settings of the computer over wireless connection
without USB connection, your computer may not be able to communicate with the machine after modifying
the settings.
1. Start up IJ Network Tool.
2. Select the printer in Printers:.
When the printer is connected to the computer with a USB cable temporarily, select the printer with USB
appearing in the Connected to column.
3. Click the Configuration... button.
4. Click the Wireless LAN button.
5. Select Use Password (WEP) in Encryption Method: and click Configuration....
The WEP Details screen is displayed.
6. Change the settings or confirm.
When changing the password (WEP key), the same change must be made to the password (WEP key)
of the access point.
1. Password (WEP Key):
Enter the same key as the one set to the access point.
The number of characters and character type that can be entered differ depending on the
combination of the key length and key format.
Key Length
64 bit
Key Format ASCII
128 bit
5 characters 13 characters
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Hexadecimal (Hex) 10 digits
26 digits
2. Key Length:
Select either 64 bit or 128 bit.
3. Key Format:
Select either ASCII or Hex.
4. Key ID:
Select the Key ID (index) set to the access point.
Note
• When the printer is connected to an AirPort Base Station via a LAN:
When the printer is connected to an AirPort Base Station via a LAN, confirm the settings in
Wireless Security of AirPort Utility.
• Select 64 bit if WEP 40 bit is selected for the key length in the AirPort Base Station.
• Select 1 for Key ID:. Otherwise your computer will not be able to communicate with the
printer via the access point.
5. Authentication:
Select the authentication method to authenticate the printer's access to the access point.
Normally, select Auto. If you want to specify the method manually, select Open System or
Shared Key according to the setting of the access point.
7. Click OK.
Important
• If the printer cannot communicate with the computer after the encryption type of the printer was
switched, make sure that encryption types for the computer and the access point match that set to
the printer.
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Changing the WPA or WPA2 Detailed Settings
Note
• This screen is not available depending on the printer you are using.
To change the wireless network settings of the printer, connect the printer and the computer with a USB
cable temporarily. If you modify the wireless network settings of the computer over wireless connection
without USB connection, your computer may not be able to communicate with the machine after modifying
the settings.
The example screenshots in this section refer to the WPA detailed settings.
1. Start up IJ Network Tool.
2. Select the printer in Printers:.
When the printer is connected to the computer with a USB cable temporarily, select the printer with USB
appearing in the Connected to column.
3. Click the Configuration... button.
4. Click the Wireless LAN button.
5. Select Use WPA or Use WPA2 in Encryption Method: and click Configuration....
6. Enter the passphrase, confirm the type of dynamic encryption and click OK.
1. Passphrase:
Enter the passphrase set to the access point. The passphrase should be a string of 8 to 63
alphanumeric characters or a 64-digit hexadecimal value.
If you do not know the access point passphrase, refer to the instruction manual provided with the
access point or contact its manufacturer.
2. Dynamic Encryption Type:
Select the dynamic encryption method from either TKIP (Basic Encryption), or AES (Secure
Encryption).
Important
• If the printer cannot communicate with the computer after the encryption type of the printer was
switched, make sure that encryption types for the computer and the access point match that set to
the printer.
153
Note
• This machine supports WPA-PSK (WPA-Personal) and WPA2-PSK (WPA2-Personal).
154
Changing the Settings in the Wired LAN Sheet
Note
• This screen is not available depending on the printer you are using.
• Activate the wired LAN setting of the printer to change the settings in the Wired LAN sheet.
1. Start up IJ Network Tool.
2. Select the printer in Printers:.
3. Click the Configuration... button.
4. Click the Wired LAN button.
5. Change the settings or confirm.
Click OK after changing configuration. A screen is displayed asking you for confirmation before the
settings are sent to the printer. If you click OK, the settings are sent to the printer and the Transmitted
Settings screen is displayed.
1. TCP/IP Setting:
Sets the IP address of the printer to be used over the LAN. Specify a value appropriate for your
network environment.
Get IP address automatically
Select this option to use an IP address automatically assigned by a DHCP server. DHCP
server functionality must be enabled on your router.
Use following IP address
If no DHCP server functionality is available in your setup where you use the printer or you
want to use a particular IP address, select this option to use a fixed IP address.
155
Changing the Settings in the Admin Password Sheet
1. Start up IJ Network Tool.
2. Select the printer in Printers:.
3. Click the Configuration... button.
4. Click the Admin Password button.
The Admin Password sheet is displayed.
5. Change the settings or confirm.
1. Use admin password
Set a password for the administrator with privileges to set up and change detailed options. To use
this feature, select this check box and enter a password.
Important
• The password should consist of alphanumeric characters and be no longer than 32
characters. The password is case-sensitive. Do not forget the password you set.
2. Password:
Enter the password to set.
3. Password Confirmation:
Enter the password again for confirmation.
6. Click OK.
A screen is displayed asking you for confirmation before the settings are sent to the printer. If you click
OK, the settings are sent to the printer and the Transmitted Settings screen is displayed.
156
Enter Password Screen
The following screen is displayed if an administrator password is set to the printer.
• Admin Password
Enter the admin password that was set. For security purposes, your password is not displayed as you
type it.
• OK
Click this item after you enter the admin password.
• Cancel
This item returns you to list of detected printers. If you do not enter the correct admin password, you
cannot operate the printer.
157
Monitoring Wireless Network Status
Note
• This screen is not available depending on the printer you are using.
• When using the machine over the wired LAN, you cannot monitor network status.
1. Start up IJ Network Tool.
2. Select the printer in Printers:.
3. Select Status from the View menu.
The Status screen is displayed and you can check the printer status and connection performance.
1. Signal Level:
Indicates the strength of the signal received by the printer, ranging from 0% to 100%.
2. Link Quality:
Indicates the signal quality excluding the noise while communicating, ranging from 0% to 100%.
Important
• If the indicated value is low, move your printer closer to the wireless network device.
3. Advanced Measurement...
Click to examine the connection performance between the printer and the access point. Follow the
instructions on the screen to start measuring and display the status. Measurement takes a few
minutes.
When
is displayed in Connection performance between the printer and the access point:,
the printer can communicate with the access point. Otherwise, refer to displayed comments and
Help for improving the status of communication link, and click Remeasurement.
• Check that the printer and the access point are located within the wireless connectivity range
with no obstacles between them.
• Check if the distance between the printer and the access point is not too far.
If they are too far, move them closer together (within 164 ft./50 m).
• Check that there is no barrier or obstacle between the printer and the access point.
In general, connection performance decreases for communications through walls or between
different floors. Adjust the locations to avoid such situations.
• Check that there are no sources of radio interference near the printer and the access point.
158
The wireless connection may use the same frequency band as microwave ovens and other
sources of radio interference. Try to keep the printer and the access point away from such
sources.
• Check if the radio channel of the access point is close to that of other access points nearby.
If the radio channel of the access point is close to that of other access points nearby, the
connection performance may become unstable. Be sure to use a radio channel that does not
interfere with other access points.
• Check that the printer and the access point face each other.
Connection performance may depend on the orientations of the wireless devices. Replace the
access point and the printer in another direction to achieve the best performance.
• Check whether other computers are not accessing the printer.
If
appears in the result of the measurement, check whether other computers are not
accessing the printer.
If
still appears even if you have tried the above, finish the measurement, then restart the IJ
Network Tool to start over the measurement.
Note
• If any messages appear on Overall Network Performance:, move the machine and access
point as instructed to improve the performance.
159
Initializing the Network Settings of the Machine
Important
• Note that initialization erases all network settings on the machine, and printing or scanning operation
from a computer over network may become impossible. To use the machine over network, perform
setup according to the instructions on our website.
1. Start up IJ Network Tool.
2. Select the printer in Printers:.
3. Select Maintenance... from the Settings menu.
1. Setting Initialization
Initialize
Reverts all the network settings of the printer to factory default.
4. Click Initialize.
The Setting Initialization screen is displayed.
Click OK to initialize the network settings of the printer. Do not turn off the printer during initialization.
Click OK when initialization is complete.
Performing initialization when connected over wireless LAN will break the connection, so perform setup
according to the instructions on our website.
Note
• You can change the network settings of the printer using IJ Network Tool with USB connection after
initializing the LAN settings. To change the network settings using Canon IJ Network Tool, activate
wireless LAN in advance.
160
Viewing the Modified Settings
The Confirmation screen is displayed when you modified the printer settings on the Configuration screen.
When you click OK on the Confirmation screen, the following screen is displayed for confirming the
modified settings.
1. Settings:
A list of changes made in the Configuration screen is displayed.
161
Appendix for Network Communication
Using the Card Slot over a Network
About Technical Terms
Restrictions
162
Using the Card Slot over a Network
Note
• This screen is not available depending on the printer you are using.
Mounting the Card Slot as the Network Drive
Restrictions on Card Slot Use over a Network
Mounting the Card Slot as the Network Drive
The card slot must be mounted to use it over a network.
To mount the card slot as the network drive, follow the procedure below.
1. Insert a memory card into the card slot of the machine.
2. Check the current printer name.
You can check the current printer name on the LCD of the printer.
3. On Finder, click the Go menu and Connect to Server.
4. Input "smb://xxxxxxxxxxxx/canon_memory/", then click Connect.
For example, if the current printer name is "123ABC000000", then input "smb://123ABC000000/
canon_memory/".
5. Make sure that the card slot is mounted.
When the card slot is mounted, the following icon appears on the desktop or in the Computer window
on the Go menu of Finder.
Note
• The authentication screen may appear. If it appears, you do not need to input the password.
• If you cannot mount the card slot with the method above, input the IP address of the machine
instead of the current printer name, and try again. For example, "smb://192.168.1.1/
canon_memory/". If you mount the card slot with the IP address, you have to remount it
whenever the machine's IP address changes.
Restrictions on Card Slot Use over a Network
• You cannot write data to a memory card in the card slot over a network. You can only read data from
a memory card.
163
• The card slot can be shared by multiple computers, if the machine is connected to a network. Multiple
computers can read files from a memory card in the card slot at the same time.
• If your computer joins a domain, the card slot may not be mounted as the network drive.
• If you use the memory card stored the large size files or many files, a large amount of card access
may be generated. In this case, the operation in the memory card may be impossible or slow. Operate
after the Access lamp of the machine is lit.
• When you access the network drive for the card slot over the network, file names consisting of eight
or less lowercase letters (not including its extension) may be shown in uppercase.
For example, a file name such as "abcdefg.doc" will be "ABCDEFG.DOC", while a name such as
"AbcdeFG.doc" will appear the same.
The file is not actually renamed, but merely appears to be changed.
• Disable the function to write files to a memory card from a computer to read files from a memory card
over a network.
164
About Technical Terms
In this section, technical terms used in the manual are explained.
A
B
C
D
F
I
K
L
M
N
P
R
S
T
U
W
A
• Access Point
A wireless transceiver or base station that receives information from wireless clients/the machine and
rebroadcasts it. Required in an infrastructure network.
• Ad-hoc
Client computer and machine setting where wireless communication occurs on a peer-to-peer basis,
i.e., all clients in with the same SSID/network name communicate directly with each other. No access
point is required. This machine does not support ad-hoc communication.
• Admin Password
Administration password in IJ Network Tool to restrict access to network users. It must be entered to
access the printer and change printer settings.
When the printer's network settings are factory default, the admin password does not have to been
entered.
• AES
An encryption method. It is optional for WPA. Strong cryptographic algorithm adopted within U.S.
government organizations for information processing.
• AirPort Network (Infra)
Client computer and machine setup where all wireless communications pass through an access point.
165
• Authentication Method
The method that an access point uses to authenticate a printer through a wireless LAN. The methods
are agreeable each other.
When using WEP as an encryption method, the authentication method is able to fix to Open System
or Shared Key.
For WPA/WPA2, authentication method is PSK.
◦ Auto
The printer automatically changes its authentication method to match the access point.
◦ Open System
In this authentication method, the communication partner is authenticated without using WEP key
even if Use Password (WEP) is selected.
◦ Shared Key
In this authentication method, the communication partner is authenticated using the WEP key that
was set for encryption.
B
• Bonjour
A service built into Mac OS X operating system to detect the connectable devices on a network
automatically.
C
• Channel
Frequency channel for wireless communication. In the infrastructure mode, the channel is
automatically adjusted to match that set to the access point. This machine supports channels 1 to 13.
Note that the number of channels that can be used for your wireless LAN varies depending on the
region or country.
D
• DHCP server functionality
The router or the access point assigns an IP address automatically whenever the printer or the
personal computer on a network starts up.
• DNS server
A server that converts device names into IP addresses. When specifying IP addresses manually,
specify the addresses of both a primary and a secondary server.
166
F
• Firewall
It is a system that prevents an unlawful computer access in the network. To prevent, you can use the
firewall function of a broadband router, the security software installed in the computer, or operation
system for computer.
I
• IEEE 802.11b
International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to
11 Mbps.
• IEEE 802.11g
International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to
54 Mbps. Compatible with 802.11b.
• IEEE 802.11n
International standard for wireless LAN using the 2.4 GHz and 5 GHz frequency ranges. Even when
using two or more antennas simultaneously or obtaining a bigger transfer rate than before by using
multiple communication channels at the same time, the transmission speed may be influenced by the
connected apparatus.
At the maximum transfer rate of 600 Mbps, it is possible to communicate with multiple computer
terminals within a dozen or so metre radius.
Compatible with 802.11b and 802.11g.
• IP Address
A unique number with four parts separated by dots. Every network device that is connected to the
Internet has an IP address. Example: 192.168.0.1
An IP address is usually assigned by an access point or a DHCP server of the router automatically.
• IPv4/IPv6
They are internetwork-layer protocol used on the internet. IPv4 uses 32-bit addresses and IPv6 uses
128-bit addresses.
K
• Key Format
Select either ASCII or Hex as the Password (WEP) key format. The character that can be used for the
WEP key differs depending on the selected key formats.
◦ ASCII
Specify with a 5 or 13-character string that can include alphanumeric and underscore "_"
characters. It is case-sensitive.
◦ Hex
Specify a 10-digit or 26-digit string that can contain hexadecimal (0 to 9, A to F, and a to f).
167
• Key Length
Length of the WEP key. Select either 64 bits or 128 bits. Longer key length allows you to set a more
complex WEP key.
L
• Link Quality
The status of connection between the access point and the printer excluding noise (interference) is
indicated with a value from 0 to 100%.
• LPR
A platform-independent printing protocol used in TCP/IP networks. It is not supported bidirectional
communication.
M
• MAC Address (AirPort ID)
Also known as the physical address. A unique and permanent hardware identifier that is assigned to
network devices by its manufacturer. MAC addresses are 48 bits long and are written as a
hexadecimal number separated by colons, i.e., 11:22:33:44:55:66.
N
• Network (SSID)
Unique label for wireless LAN. It is often represented such as a network name or a access point
name.
SSID distinguishes one wireless LAN from another to prevent interference.
The printer and all clients on a wireless LAN must use the same SSID in order to communicate with
each other. The SSID can be up to 32 characters long, and is made up of alphanumeric characters.
The SSID may also be referred to by its network name.
P
• Password (WEP)/Password (WEP Key)
An encryption method employed by IEEE 802.11. Shared security key used to encrypt and decrypt
data sent over wireless networks. This printer supports key length of 64 bits or 128 bits, key format of
ASCII code or Hexadecimal, and key number of 1 to 4.
• Performance
Indicates the status on whether the printer can be used.
• Proxy server
A server that links a LAN-connected computer to the Internet. When using a proxy server, specify the
address and the port number of the proxy server.
168
• PSK
An encryption method employed by WPA/WPA2.
R
• Router
A relay device to connect to another network.
S
• Signal Level
The strength of the signal received by the printer from the access point is indicated with a value from
0 to 100%.
• SSID
Unique label for wireless LAN. It is often represented such as a network name or an access point
name.
SSID distinguishes one wireless LAN from another to prevent interference.
The printer and all clients on a wireless LAN must use the same SSID in order to communicate with
each other. The SSID can be up to 32 characters long, and is made up of alphanumeric characters.
The SSID may also be referred to by its network name.
• Stealth
In the stealth mode, an access point hides itself by not broadcasting its SSID. The client must specify
the SSID set to the access point to detect it.
The stealth mode is called a "closed network".
• Subnet Mask Address
IP address has two components, the network address and the host address. Subnet Mask used to
calculate the Subnet Mask address from the IP address. A Subnet Mask is usually assigned by an
access point or a DHCP server of the router automatically.
Example:
IP Address: 192.168.127.123
Subnet Mask: 255.255.255.0
Subnet Mask Address: 192.168.127.0
T
• TCP/IP
Suite of communications protocols used to connect hosts on the Internet or the LAN. This protocol
allows different terminals to communicate with each other.
• TKIP
An encryption protocol employed by WPA/WPA2.
169
U
• USB
Serial interface designed to enable you to "hot-swap" devices, i.e., by plugging and unplugging them
without turning off the power.
W
• WEP/WEP Key
An encryption method employed by IEEE 802.11. Shared security key used to encrypt and decrypt
data sent over wireless networks. This printer supports key length of 64 bits or 128 bits, key format of
ASCII code or Hexadecimal, and key number of 1 to 4.
• Wi-Fi
International association that certifies interoperability of wireless LAN products based on the IEEE
802.11 specification.
This machine is a Wi-Fi authorized product.
• Wireless LAN
A network that, instead of being connected by physical wires, is connected by a wireless technology,
such as Wi-Fi.
• WPA
Security framework announced by the Wi-Fi Alliance in October 2002. The security has been
strengthened more than WEP.
◦ Authentication
WPA defines the following authentication methods: WPA Personal that can be used without an
authentication server, plus WPA Enterprise that do require an authentication server.
This machine supports WPA Personal.
◦ Passphrase
This encrypted key is used to perform WPA Personal authentication.
The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal
value.
• WPA2
Security framework released by the Wi-Fi Alliance in September 2004 as a later version of WPA.
Provides a stronger encryption mechanism through Advanced Encryption Standard (AES).
◦ Authentication
WPA2 defines the following authentication methods: WPA2 Personal that can be used without an
authentication server, plus WPA2 Enterprise that do require an authentication server.
This machine supports WPA2 Personal.
◦ Passphrase
This encrypted key is used to perform WPA2 Personal authentication.
The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal
value.
170
• WPS (Wi-Fi Protected Setup)
WPS is a standard for easy and secure establishment of a wireless network.
There are 2 primary methods used in the Wi-Fi Protected Setup:
PIN entry: a mandatory method of setup for all WPS certified devices
Push button configuration (PBC): an actual push button on the hardware or through a simulated push
button in the software.
171
Restrictions
If you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you should
set a network key (WEP, WPA, or WPA2) to the access point to encrypt wireless transmission. Wireless
communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed.
Connecting with too many computers may affect the printer performance, such as printing speed.
172
Tips for Ensuring Optimal Printing Quality
Useful Information about Ink
Key Points to Successful Printing
Be Sure to Make Paper Settings after Loading Paper
Canceling a Print Job
Printer Handling Precautions
Key to Enjoying Consistent Printing Quality
Precautions for Safe Transport of the Printer
173
Useful Information about Ink
How is ink used for various purposes other than printing?
Ink may be used for purposes other than printing.
When you use the Canon printer for the first time after you install the bundled ink tanks, the printer
consumes a small amount of ink in the amount to enable printing by filling the nozzles of the Print Head
with ink. For this reason, the number of sheets that can be printed with the first ink tanks is fewer than the
succeeding ink tanks.
The printing costs described in the brochures or websites are based on the consumption data from not the
first ink tank /ink cartridge but the succeeding ink tank /ink cartridge.
Ink is sometimes used to maintain the optimal printing quality.
To keep printer's performance, Canon printer performs cleaning automatically according to its condition.
When the printer performs cleaning, a small amount of ink is consumed. In this case, all colors of ink may
be consumed.
[Cleaning function]
The cleaning function helps the printer to suck air bubbles or ink itself from the nozzle and thus prevents
print quality degradation or nozzle clogging.
Does black-and-white printing use color ink?
Black-and-white printing may use ink other than black ink depending on the type of printing paper or the
settings of the printer driver. So, color ink is consumed even when printing in black-and-white.
Why does the printer have two black ink tanks?
There are two kinds of black ink in the printer: dye ink (BK) and pigment ink (PGBK).
The dye ink is used mainly for printing photos, illustration, etc., and the pigment ink is used for text-based
documents. Each has different purposes so that even if one runs out, another will not be used instead. If
either of them runs out, the ink tank replacement is required.
These two inks are automatically used depending on the type of printing paper or the settings of the
printer driver. You cannot change the usage of these inks yourself.
The ink lamp indicates when ink is running low.
The inside of the ink tank consists of (A) the part where ink is preserved and (B) the sponge with
absorbed ink.
When the ink (A) runs out, the ink lamp flashes slowly to indicate that the ink is running low.
Then, when the ink (B) runs out, the ink lamp flashes fast to indicate that the ink tank needs to be
replaced with a new one.
174
Checking the Ink Status with the Ink Lamps
175
Key Points to Successful Printing
Check the printer status before printing!
• Is the print head OK?
If a print head nozzle is clogged, print will be faint and papers will be wasted. Print the nozzle check
pattern to check the print head.
Maintenance Procedure
• Is the inside of the printer smeared with ink?
After printing large quantities of paper or performing borderless printing, the area where papers go
through may get smeared with ink. Clean the inside of your printer with Bottom Plate Cleaning.
Check how to load the paper correctly!
• Is the paper loaded in the correct orientation?
To load paper in the rear tray, load paper WITH THE PRINT SIDE FACING YOU.
Loading Paper
• Is the paper curled?
The curled paper causes paper jam. Flatten the curled paper, then reload it.
"Load the paper after correcting its curl." in Paper Is Smudged/Printed Surface Is Scratched
176
Be Sure to Make Paper Settings after Loading Paper
If the media type setting is not the one for the loaded paper, printing results may not be satisfactory. After
loading paper, be sure to select the appropriate media type setting for the loaded paper.
Print Results Not Satisfactory
There are various types of paper: paper with special coating on the surface for printing photos with optimal
quality and paper suitable for documents.
Each media type has specific preset settings, such as how ink is used and sprayed, distance from nozzles,
etc., so that you can print on that type with optimal image quality.
This allows you to print with the settings best suited for the loaded media type just by selecting that media
type.
177
Canceling a Print Job
Never press the ON button!
If you press the ON button while printing is in progress, the print data sent from the computer queues in
the printer and you may not be able to continue to print.
Press the RESUME/CANCEL button to cancel printing.
178
Printer Handling Precautions
Do not place any object on the top cover!
Do not place any object on the top cover. It will fall into the rear tray when the top cover is opened and
cause the printer to malfunction. Also, place the printer where objects will not fall on it.
179
Key to Enjoying Consistent Printing Quality
The key to printing with the optimal printing quality is to prevent the print head from drying or clogging.
Always observe the following rules for optimal printing quality.
Never unplug the power cord until the power is turned off!
If you press the ON button to turn off the power, the printer caps the print head (nozzles) automatically to
prevent from drying. If you unplug the power cord from the wall outlet before the POWER lamp is not lit,
the print head will not be capped properly and this will cause drying or clogging.
When unplugging the power cord, make sure that the POWER lamp is not lit.
Print periodically!
Just as the tip of a felt pen becomes dry and unusable if it has not been used for a long time, even if it is
capped, the print head too, may become dried or clogged if the printer has not been used for a long time.
We recommend you to use the printer at least once a month.
Note
• Depending on the type of paper, ink may blur if you trace the printed area with a highlight pen or
paint-stick, or bleed if water or sweat comes in contact with the printed area.
180
Precautions for Safe Transport of the Printer
When relocating the printer, make sure of the following.
Important
• Pack the printer in a sturdy box so that it is placed with its bottom facing down, using sufficient
protective material to ensure safe transport.
• With the print head and ink tank left installed in the printer, press the ON button to turn off the power.
This allows the printer to automatically cap the print head, thus preventing it from drying.
• After packing, do not tilt the box containing the printer or turn it on its side or upside down. Doing so
may cause the ink to leak during transport and cause damage to the printer.
• When a shipping agent is handling transport of the printer, have its box marked "THIS SIDE UP" to
keep the printer with its bottom facing down. Mark also with "FRAGILE" or "HANDLE WITH CARE".
1. Turn the printer off.
2. Confirm that the POWER lamp is off and unplug the power cord.
Important
• Do not unplug the printer while the POWER lamp is lit or flashing white, as it may cause
malfunction or damage to the printer, making the printer unable to print.
3. Retract the paper support, then close it.
4. Retract the paper output tray, then close the front cover gently.
5. Unplug the printer cable from the computer and from the printer, then unplug the power
cord from the printer.
6. Remove the disc tray on the back of the printer.
Note
• When packing the disc tray, be sure to use the protective material to prevent the transparency film
on its leading edge from bending or peeling off.
7. Use adhesive tape to secure all the covers on the printer to keep them from opening during
transportation. Then pack the printer in the plastic bag.
8. Attach the protective material to the printer when packing the printer in the box.
181
Legal Limitations on Use of Your Product and Use of Images
It may be unlawful to print the following documents.
The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction.
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Paper money
Money orders
Certificates of deposit
Postage stamps (canceled or uncanceled)
Identifying badges or insignias
Selective service or draft papers
Checks or drafts issued by governmental agencies
Motor vehicle licenses and certificates of title
Traveler's checks
Food stamps
Passports
Immigration papers
Internal revenue stamps (canceled or uncanceled)
Bonds or other certificates of indebtedness
Stock certificates
Copyrighted works/works of art without permission of copyright owner
182
Specifications
General Specifications
Printing resolution (dpi)
9600* (horizontal) x 2400 (vertical)
* Ink droplets can be placed with a pitch of 1/9600 inch at minimum.
Interface
USB Port:
Hi-Speed USB *1
LAN Port:
Wireless LAN: IEEE802.11n / IEEE802.11g / IEEE802.11b *2
*1 A computer that complies with Hi-Speed USB standard is required. Since
the Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can
be used at USB 1.1.
*2 Setup possible through WPS (Wi-Fi Protected Setup), WCN (Windows
Connect Now) or Cableless setup.
Print width
12.7 inches/322.2 mm
(for Borderless Printing: 13 inches/329 mm)
Operating environment
Temperature: 59 to 86 °F (15 to 30 °C)
Humidity: 10 to 80 % RH (no condensation)
* For the temperature and humidity conditions of papers such as photo paper,
refer to the paper's packaging or the supplied instructions.
Storage environment
Temperature: 32 to 104 °F (0 to 40 °C)
Humidity: 5 to 95 % RH (no condensation)
Power supply
AC 100-240 V, 50/60 Hz
Power consumption
Printing: Approx. 23 W *1
Standby (minimum): Approx. 1.9 W *1*2
OFF: Approx. 0.3 W
*1 Wireless LAN is active.
*2 The wait time for standby cannot be changed.
External dimensions
Approx. 23.3 (W) x 13.1 (D) x 6.3 (H) inches
Approx. 590 (W) x 331 (D) x 159 (H) mm
* With the Paper Support and Paper Output Tray retracted.
Weight
Approx. 18.6 lb (Approx. 8.5 kg)
* With the Print Head and ink tanks installed.
Print Head/Ink
Total 6656 nozzles (PgBK 1024 nozzles, Y/DyeBK each 512 nozzles, C/M/GY
each 1536 nozzles)
Network Specifications
Communication protocol
TCP/IP
183
Wireless LAN
Supported Standards: IEEE802.11n / IEEE802.11g / IEEE802.11b
Frequency bandwidth: 2.4 GHz
Channel: 1-11 or 1-13
* Frequency bandwidth and available channels differ depending on country or
region.
Communication distance: Indoors 164 feet/50 m
* Effective range varies depending on the installation environment and location.
Security:
WEP (64/128 bits)
WPA-PSK (TKIP/AES)
WPA2-PSK (TKIP/AES)
Setup:
WPS (Push button configuration/PIN code method)
WCN (WCN-NET)
Cableless setup
Other Features: Administration password
Minimum System Requirements
Conform to the operating system's requirements when higher than those given here.
Windows
Operating System
Windows 8, Windows 8.1
Windows 7, Windows 7 SP1
Windows Vista SP1, Windows Vista SP2
Windows XP SP3 32-bit only
Browser
Internet Explorer 8 or later
Hard Disk Space
3 GB
Note: For bundled software installation.
The necessary amount of hard disk space may be changed without notice.
Display
XGA 1024 x 768
Mac OS
Operating System
Mac OS X v10.6.8 or later
Browser
Safari 5 or later
Hard Disk Space
1.5 GB
Note: For bundled software installation.
The necessary amount of hard disk space may be changed without notice.
Display
XGA 1024 x 768
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Other Supported OS
Some functions may not be available with each OS. Refer to the manual or the Canon web site for details on
operation with iOS, Android, and Windows RT.
Mobile Printing Capability
Apple AirPrint
Google Cloud Print
• An internet connection is required to view the Online Manual.
• Windows: Operation can only be guaranteed on a computer with Windows 8.1, Windows 8,
Windows 7, Windows Vista or Windows XP pre-installed.
• Windows: A CD-ROM Drive or internet connection is required during software installation.
• Windows: Internet Explorer 8, 9 or 10 is required to install Easy-WebPrint EX.
Easy-WebPrint EX for Internet Explorer 9 or 10 can be downloaded from the Canon web site.
•
•
•
•
•
Windows: Some functions may not be available with Windows Media Center.
Windows: .NET Framework 4 or 4.5 must be installed to use the Windows software.
Windows: XPS Essentials Pack is required to print on Windows XP.
Mac OS: Hard Disk must be formatted as Mac OS Extended (Journaled) or Mac OS Extended.
Mac OS: For Mac OS, an internet connection is required during software installation.
Specifications are subject to change without notice.
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Printing
Printing from a Computer
Printing with Application Software that You are Using (Printer Driver)
Printing from a Digital Camera
Printing Photographs Directly from a PictBridge (Wireless LAN) Compliant Device
About PictBridge (Wireless LAN) Print Settings
186
Printing from a Computer
Printing with Application Software that You are Using (Printer Driver)
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Printing with Application Software that You are Using (Printer
Driver)
Printing with Easy Setup Basic
Various Printing Methods
Changing the Print Quality and Correcting Image Data
Overview of the Printer Driver
Updating the Printer Driver
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Printing with Easy Setup
The simple setup procedure for carrying out appropriate printing on this printer is as follows:
1. Check that the printer is turned on
2. Load paper on the printer
3. Select the printer
Select your model from the Printer list in the Print Dialog.
Note
• Click Show Details (
(the disclosure triangle)) to switch the Setup window to the detailed
display.
4. Select the paper size
For Paper Size, select the paper size to be used.
If necessary, set the number of copies, the pages to be printed, and the orientation.
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5. Select Quality & Media from the pop-up menu
6. Select the media type
For Media Type, select the same paper type loaded in the printer.
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7. Select the print quality
For Print Quality, select High, Standard, or Draft according to your purpose.
Important
• The print quality settings that can be selected may differ depending on a printing profile.
8. Complete the setup
Click Print.
When you execute print, the document will be printed in accordance with the type and size of the media.
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Important
• In the Presets section, click Save Current Settings as Preset... (Save As...) to register the specified
settings.
192
Setting the Media Type with the Printer Driver
When you use this printer, selecting a media type that matches the print purpose will help you achieve the
best print results.
You can use the following media types on this printer.
Commercially available papers
Media name
Media Type in the printer driver
Plain Paper (including recycled paper)
Plain Paper
Envelopes
Envelope
Canon genuine papers (Photo Printing)
Media name <Model No.>
Media Type in the printer driver
Photo Paper Plus Glossy II <PP-201>
Photo Paper Plus Glossy II
Photo Paper Pro Platinum <PT-101>
Photo Paper Pro Platinum
Photo Paper Pro Luster <LU-101>
Photo Paper Pro Luster
Photo Paper Plus Semi-gloss <SG-201>
Photo Paper Plus Semi-gloss
Photo Paper Glossy <GP-501/GP-601>
Glossy Photo Paper
Matte Photo Paper <MP-101>
Matte Photo Paper
Canon genuine papers (Business Letter Printing)
Media name <Model No.>
Media Type in the printer driver
High Resolution Paper <HR-101N>
High Resolution Paper
Canon genuine papers (Original Products)
Media name <Model No.>
Media Type in the printer driver
T-Shirt Transfers <TR-301>
T-Shirt Transfers
Photo Stickers <PS-101>
Photo Paper Plus Glossy II
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Various Printing Methods
Setting the Number of Copies and Printing Order
Setting the Stapling Margin
Execute Borderless Printing
Scaling the Printing to Fit the Paper Size
Scaled Printing
Page Layout Printing
Printing on Postcards
Displaying the Print Results before Printing
Setting Paper Dimensions (Custom Size)
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Setting the Number of Copies and Printing Order
Collate pages + Reverse Collate pages + Normal
Reverse
The procedure for specifying the number of copies and printing order is as follows:
1. Specify the number of copies to be printed
Specify the number of copies to print from the Copies in the Print Dialog.
2. Select Paper Handling from the pop-up menu
3. Check the Collate pages check box when you are specifying multiple copies in the Copies
box
Check the Collate pages check box to print all the pages of a single copy together.
Uncheck this check box to print all pages with the same page number together.
4. Specify the print order
Check Page Order.
When you select Automatic or Reverse, printing starts from the last page.
When you select Normal, printing starts from the first page.
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5. Complete the setup
Click Print.
When you execute print, the specified number of copies will be printed with the specified printing order.
Important
• When the application software that you used to create the document has the same function, specify the
settings on the printer driver. However, if the print results are not acceptable, specify the function
settings on the application software. When you specify the number of copies and the printing order with
both the application software and this printer driver, the number of copies may be multiplied numbers of
the two settings or the specified printing order may not be enabled.
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Setting the Stapling Margin
The procedure for setting the margin width and the staple side is as follows:
1. Select Margin from the pop-up menu on the Print Dialog
2. Set the margin width and the staple side
If necessary, set the Margin width, and select a stapling position from the Stapling Side list.
Note
• The printer automatically reduces the print area depending on the staple position margin.
3. Complete the setup
Click Print.
When you execute print, the data is printed with the specified margin width and staple side.
Important
• When borderless printing is enabled, Margin and Stapling Side appear grayed out and are
unavailable.
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Execute Borderless Printing
The borderless printing function allows you to print data without any margin by enlarging the data so that it
extends slightly off the paper. In standard printing, margins are created around the document area.
However, in borderless printing function, these margins are not created. When you want to print data such
as a photo without providing any margin around it, set borderless printing.
The procedure for performing borderless printing is as follows:
Setting Borderless Printing
1. Select the size of the paper for borderless printing
Select "XXX (borderless)" from the Paper Size in the Print Dialog.
2. Select Borderless Printing from the pop-up menu
3. Adjust the amount of extension from the paper
If necessary, adjust the amount of extension using the Amount of Extension slider.
Moving the slider to the right increases the amount extending off the paper, and moving the slider to
the left decreases the amount.
It is recommended to set the slider at the second position from the right for most cases.
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Important
• When the Amount of Extension slider is set to the rightmost position, the back side of the
paper may become smudged.
4. Complete the setup
Click Print.
When you execute print, the data is printed without any margins on the paper.
Important
• Borderless printing only supports specific paper sizes. Make sure to select a paper size with the
wording "(borderless)" from the Paper Size.
• When borderless printing is enabled, Other Fine Art Paper, Envelope, High Resolution Paper, and
T-Shirt Transfers appear grayed out and are unavailable in Media Type list of Quality & Media of
the pop-up menu in the Print dialog.
• Print quality may deteriorate or the sheet may be stained at the top and bottom depending on the
type of paper used.
• When the ratio of the height to the width differs from the image data, a portion of the image may not
be printed depending on the size of the media used.
In this case, crop the image data with an application software according to the paper size.
• When scaled printing or page layout printing is enabled, you cannot perform borderless printing.
Note
• When Plain Paper is selected from the Media Type menu of the Quality & Media, borderless
printing is not recommended.
Expanding the Range of the Document to Print
Setting a large amount of extension allows you to perform borderless printing with no problems. However,
the portion of the document extending off the paper range will not be printed and for this reason, the
subjects around the perimeter of a photo may not be printed.
When you are not satisfied with the result of borderless printing, reduce the amount of extension. The
extension amount decreases as the Amount of Extension slider is moved to the left.
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Important
• When the amount of extension is decreased, an unexpected margin may be produced on the print,
depending on the size of the paper.
Note
• When the Amount of Extension slider is set to the leftmost position, image data will be printed in the
full size. If you set this when printing the address side of a postcard, the postal code of the sender is
printed in the correct position.
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Scaling the Printing to Fit the Paper Size
The procedure for printing a document that is automatically enlarged or reduced to fit the page size to be
used is as follows:
1. Check the paper size
Check that the Paper Size in the Print Dialog is the same as the paper size that you set in the
application software.
2. Select Paper Handling from the pop-up menu
3. Set the print paper size
Check the Scale to fit paper size check box. Then from the Destination Paper Size pop-up menu,
select the paper size that is actually loaded in the printer.
4. If necessary, check the Scale down only check box
When you check this check box, the document will be reduced to fit to the paper size when the
document size is larger than the page size. The document will be printed in the original size when the
document size is smaller than the page size.
5. Complete the setup
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Click Print.
When you execute print, the document will be enlarged or reduced to fit to the page size.
202
Scaled Printing
The procedure for printing a document with pages enlarged or reduced is as follows:
1. Select the printer
In the Page Setup Dialog, select your model name from the Format For list.
2. Set scaled printing
Specify the scaling factor in the Scale box, and click OK.
Note
• If you are using Mac OS X v10.8 or Mac OS X v10.7, you can set the Scale rate to a value in the
range from 1 to 999%.
If you are using Mac OS X v10.6.8, set a value in the range from 1 to 10000%. If you enter any
other value, an error message will be displayed.
3. Complete the setup
On the Print Dialog, click Print.
When you execute print, the document will be printed with the specified scale.
Important
• When the application software which you used to create the original has the scaled printing function,
configure the settings on your application software. You do not need to configure the same setting in
the Page Setup dialog.
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Page Layout Printing
The page layout printing function allows you to print more than one page image on a single sheet of paper.
The procedure for performing page layout printing is as follows:
1. Select Layout from the pop-up menu in the Print Dialog
2. Set the number of original you print on one page
In Pages per Sheet, specify the number of page you print on one page.
3. If necessary, set the following items
Layout Direction
To change the page placement order, select an icon from the list.
Border
To print a page border around each document page, select a type of page border.
Reverse page orientation
Select this check box to change the paper orientation.
Flip horizontally
Select this check box to reverse left and right of the document.
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4. Complete the setup
Click Print.
When you execute print, the specified number of pages will be arranged on each sheet of paper in the
specified order.
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Printing on Postcards
This section describes the procedure for postcard printing.
1. Load postcard on the printer
2. Select paper size in the Print Dialog
Select Postcard or Postcard Double from the Paper Size menu.
Important
• Return postcards can be used only when you print them from the computer.
• When printing a return postcard, always set the paper size to Postcard Double from your
application software or the printer driver.
• Do not fold the return postcard. If a crease is formed, the printer will not be able to feed the
postcard properly, and this condition will cause line shifts or a paper jam.
• With return postcards, borderless printing cannot be used.
3. Select Quality & Media from the pop-up menu
4. Select the media type
For Media Type, select the same paper type loaded in the printer.
Important
• This printer cannot print on postcards that have photos or stickers attached.
• When printing on each side of a postcard separately, you will get cleaner printing if you print the
message side first and then print the address side.
5. Complete the setup
Click Print.
When you execute printing, the data will be printed onto the postcard.
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Displaying the Print Results before Printing
If you are using Mac OS X v10.6.8, you can display and check the print result before printing.
To display the print result before printing, click Preview on the Print Dialog.
Note
• When you click
(the disclosure triangle) in the Print dialog and switch to the detailed display,
Preview is not displayed.
For detailed display, a preview is displayed on the left side of the Print dialog.
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Setting Paper Dimensions (Custom Size)
You can specify any height and width of paper when that particular size cannot be selected from the Paper
Size menu. Such a paper size is called "custom size."
The procedure for specifying a custom size is as follows:
1. Creating a new custom paper size
In the Print Dialog, select Manage Custom Sizes... from Paper Size.
In the Custom Paper Sizes dialog, click +.
Untitled will be added to the list.
2. Setting details about the custom paper size
Double-click Untitled, enter the name of the paper size you want to register, and specify the Width and
Height of the paper for Paper Size.
Select User Defined or your model for Non-Printable Area, and enter the margins.
3. Registering the custom paper size
Click OK.
The custom size is registered.
Important
• If the application software that created the document has a function for specifying height and width
values, use the application software to set the values. If the application software does not have such a
function or if the document does not print correctly, perform the above procedure from the printer driver
to set the values.
Note
• To duplicate the registered paper size, select the paper size that you want to duplicate from the
Custom Paper Sizes list, and click Duplicate.
• To delete a registered paper size, select the paper size that you want to delete from the Custom Paper
Sizes list, and click -.
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Changing the Print Quality and Correcting Image Data
Setting the Print Quality Level (Custom)
Printing a Color Document in Monochrome
Adjusting Tone
Specifying Color Correction
Optimal Photo Printing of Image Data
Adjusting Colors with the Printer Driver
Printing with ICC Profiles (Specifying an ICC Profile from the Application Software)
Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver)
Interpreting the ICC Profile
Adjusting Color Balance
Adjusting Brightness
Adjusting Intensity
Adjusting Contrast
209
Setting the Print Quality Level (Custom)
The print quality level can be set in the Custom.
The procedure for setting the print quality level is as follows:
1. Select Quality & Media from the pop-up menu on the Print Dialog
2. Select the print quality
Select Custom for Print Quality.
3. Setting the print quality level
Move the Quality slider to select the print quality level.
4. Complete the setup
Click Print.
When you execute print, the image data is printed with the selected print quality level.
Important
• Certain print quality levels cannot be selected depending on the settings of Media Type.
Related Topics
Specifying Color Correction
Adjusting Color Balance
Adjusting Brightness
Adjusting Intensity
Adjusting Contrast
210
Printing a Color Document in Monochrome
The procedure for printing a color document in monochrome is as follows:
1. Select Quality & Media from the pop-up menu on the Print Dialog
2. Set grayscale printing
Check the Grayscale Printing check box.
3. Complete the setup
Click Print.
When you execute print, the document is converted to grayscale data. It allows you to print the color
document in monochrome.
Note
• During Grayscale Printing, inks other than black ink may be used as well.
Related Topic
Adjusting Tone
211
Adjusting Tone
When printing black and white photos, you can produce the cooling effects of cool colors and the warming
effects of warm colors.
Cool is selected
Standard is selected
Warm is selected
The procedure for adjusting tone is as follows:
1. Select Quality & Media from the pop-up menu of the Print Dialog
2. Select the media type
For Media Type, select either Photo Paper Plus Glossy II, Photo Paper Pro Platinum, Photo Paper
Pro Luster, Photo Paper Plus Semi-gloss or Other Fine Art Paper.
3. Set grayscale printing
Check the Grayscale Printing check box.
4. Select Color Options from the pop-up menu
5. Adjusting monochrome tones
Moving the Tone slider to the right brings out the warm colors (warm tones), and moving it to the left
brings out the cool colors (cool tones).
You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50.
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6. Complete the setup
Click Print.
When you execute print, the color document is converted to grayscale data with adjusted tones. It allows
you to print the color document in monochrome.
Important
• If you select ColorSync for Color Matching, then Tone appears grayed out and is unavailable.
Related Topics
Printing a Color Document in Monochrome
Adjusting Brightness
Adjusting Intensity
Adjusting Contrast
213
Specifying Color Correction
You can specify the color correction method suited to the type of document to be printed.
Normally, the printer driver adjusts the colors by using Canon Digital Photo Color so that data is printed with
color tints that most people prefer.
When you want to print by using the color space (Adobe RGB or sRGB) of the image data effectively or by
specifying a printing ICC profile from your application software, select ColorSync. When you want to print
by having the printer driver correct the colors, select Canon Color Matching.
The procedure for specifying color correction is as follows:
1. Select Color Matching from the pop-up menu of the Print Dialog
2. Select color correction
Select the item below that matches your purpose.
ColorSync
Perform color correction using ColorSync.
Canon Color Matching
With Canon Digital Photo Color, you can print with color tints that most people prefer.
3. Complete the setup
Click Print.
When you execute print, the document data is printed with the specified color correction.
Important
• Depending on the application software, when a printing ICC profile is specified from that application
software, Canon Color Matching cannot be selected because ColorSync is selected automatically.
• The Quality & Media setting is necessary even when ColorSync or Canon Color Matching is
selected.
Related Topics
Optimal Photo Printing of Image Data
Adjusting Colors with the Printer Driver
214
Printing with ICC Profiles (Specifying an ICC Profile from the Application Software)
Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver)
Interpreting the ICC Profile
215
Optimal Photo Printing of Image Data
When people print images taken with digital cameras, they sometimes feel that the printed color tones differ
from those of actual image or those displayed on the monitor.
To get the print results as close as possible to the desired color tones, you must select a printing method
that is best suited to the application software used or to your purpose.
Color Management
Devices such as digital cameras, scanners, monitors, and printers handle color differently. Color
management (color matching) is a method that manages device-dependent "colors" as a common color
space.
For Mac OS, a color management system called "ColorSync" is built into the operating system.
Adobe RGB and sRGB are popularly used as common color spaces. Adobe RGB has a wider color space
than sRGB.
ICC profiles convert device-dependent "colors" into a common color space. By using an ICC profile and
carrying out color management, you can draw out the color space of the image data within the color
reproduction area that the printer can express.
Selecting a Printing Method Suited to the Image Data
The recommended printing method depends on the color space (Adobe RGB or sRGB) of the image data
or the application software to be used.
There are two typical printing methods.
Check the color space (Adobe RGB or sRGB) of the image data and the application software to be used,
and then select the printing method suited to your purpose.
Adjusting Colors with the Printer Driver
Describes the procedure for printing by using the color correction function of the printer driver.
• To print using Canon Digital Photo Color
The printer prints data with color tints that most people prefer, reproducing colors of the original
image data and producing three-dimensional effects and high, sharp contrasts.
• To print by directly applying editing and touch-up results of an application software
When printing the data, the printer brings out subtle color difference between dark and light
areas, while leaving the darkest and lightest areas intact.
When printing the data, the printer applies fine adjustment results, such as brightness
adjustments made with an application software.
Printing with ICC Profiles (Specifying an ICC Profile from the Application Software)
Describes the procedure for printing by using the color space of Adobe RGB or sRGB effectively.
You can print with a common color space by setting up the application software and the printer driver
so that the color management matches the input ICC profile of the image data.
The method for setting up the printer driver differs depending on the application software to be used.
Related Topic
Interpreting the ICC Profile
216
Adjusting Colors with the Printer Driver
You can specify the color correction function of the printer driver to print with color tints that most people
prefer through the use of Canon Digital Photo Color.
When printing from an application software that can identify ICC profiles and allows you to specify them, use
a printing ICC profile in the application software, and select settings for color management.
The procedure for adjusting colors with the printer driver is as follows:
1. Select Color Matching from the pop-up menu of the Print Dialog
2. Select color correction
Select Canon Color Matching.
3. Set the other items
From the pop-up menu, select Color Options. If necessary, adjust the color balance (Cyan, Magenta,
Yellow) and adjust Brightness, Intensity, and Contrast settings.
4. Complete the setup
Click Print.
When you execute print, the printer driver adjusts the colors when printing the data.
Related Topics
Setting the Print Quality Level (Custom)
Specifying Color Correction
Adjusting Color Balance
Adjusting Brightness
Adjusting Intensity
Adjusting Contrast
217
Printing with ICC Profiles (Specifying an ICC Profile from the
Application Software)
When you print from Adobe Photoshop, Canon Digital Photo Professional, or any application software that
can identify input ICC profiles and allows you to specify such profiles, printer uses the color management
system (ColorSync) built-into Mac OS when printing. The printer prints the editing and touch-up results of
the application software and effectively uses the color space of the input ICC profile specified in the image
data.
To use this printing method, use your application software to select color management items and specify an
input ICC profile and a printing ICC profile in the image data.
Even if you print using a printing ICC profile that you created yourself or one for special Canon paper, be
sure to select color management items from your application software.
For instructions, refer to the manual of the application software you are using.
1. Select Color Matching from the pop-up menu of the Print Dialog
2. Select color correction
Select ColorSync.
You can leave Profile set to Automatic.
Important
• Depending on the application software you use, you may not be able to select setting items other
than ColorSync.
• If you choose a Profile setting other than Automatic or "Printing Paper ICC Profile", the printer
will not be able to print with the correct colors.
3. Complete the setup
Click Print.
When you execute print, the printer uses the color space of the image data.
Related Topics
Setting the Print Quality Level (Custom)
Specifying Color Correction
218
Adjusting Color Balance
Adjusting Brightness
Adjusting Intensity
Adjusting Contrast
219
Printing with ICC Profiles (Specifying an ICC Profile from the
Printer Driver)
Print from an application software that cannot identify or specify input ICC profiles by using the color space
of the input ICC profile (sRGB) found in the data.
1. Select Color Matching from the pop-up menu of the Print Dialog
2. Select color correction
Select ColorSync.
You can leave Profile set to Automatic.
Important
• If you choose a Profile setting other than Automatic or "Printing Paper ICC Profile", the printer
will not be able to print with the correct colors.
3. Complete the setup
Click Print.
When you execute print, the printer uses the color space of the image data.
Important
• You cannot specify an input ICC profile from the printer driver.
Related Topics
Setting the Print Quality Level (Custom)
Specifying Color Correction
Adjusting Color Balance
Adjusting Brightness
Adjusting Intensity
Adjusting Contrast
220
Interpreting the ICC Profile
When you need to specify the printer profile, select the ICC profile for the paper to print on.
The ICC profiles installed for this printer appear as follows.
• (1) is the model name of the printer.
• (2) is the media type. This notation corresponds to the following media type:
◦ GL: Photo Paper Plus Glossy II
◦ PT: Photo Paper Pro Platinum
◦ SG/LU: Photo Paper Plus Semi-gloss / Photo Paper Pro Luster
◦ MP: Matte Photo Paper
◦ Other Fine Art Paper: Other Fine Art Paper
• (3) is the print quality.
The print quality is divided into 5 levels, ranging from high speed to high quality. As the number
decreases, the print quality becomes higher. This value corresponds to the Quality slide bar that is
displayed when you select Quality & Media from the pop-up menu of the Print Dialog and then select
Custom for Print Quality.
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Adjusting Color Balance
You can adjust the color tints when printing.
Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes
the total color balance of the document. Use the application software when you want to change the color
balance significantly. Use the printer driver only when you want to adjust the color balance slightly.
The following sample shows the case when color balance is used to intensify cyan and to diminish yellow so
that the overall colors are more uniform.
No adjustment
Adjust color balance
The procedure for adjusting color balance is as follows:
1. Select Color Options from the pop-up menu of the Print Dialog
2. Adjust color balance
There are individual sliders for Cyan, Magenta, and Yellow. Each color becomes stronger when the
corresponding slider is moved to the right, and becomes weaker when the corresponding slider is moved
to the left. For example, when cyan becomes weaker, the color red becomes stronger.
You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. The
current settings are displayed in the settings preview on the left side of the printer driver.
222
Important
• Adjust the slider gradually.
3. Complete the setup
Click Print.
When you execute print, the document is printed with the adjusted color balance.
Important
• When the Grayscale Printing check box is checked for Quality & Media, the color balance (Cyan,
Magenta, Yellow) appear grayed out and are unavailable.
• If you select ColorSync for Color Matching, then the color balance (Cyan, Magenta, Yellow) appear
grayed out and are unavailable.
Related Topics
Setting the Print Quality Level (Custom)
Specifying Color Correction
Adjusting Brightness
Adjusting Intensity
Adjusting Contrast
223
Adjusting Brightness
You can change the brightness of the overall image data during printing.
This function does not change pure white or pure black but it changes the brightness of the intermediate
colors.
The following sample shows the print result when the brightness setting is changed.
Light is selected
Normal is selected
Dark is selected
The procedure for adjusting brightness is as follows:
1. Select Color Options from the pop-up menu of the Print Dialog
2. Specify the brightness
Select Light, Normal, or Dark for Brightness. The current settings are displayed in the settings preview
on the left side of the printer driver.
3. Complete the setup
Click Print.
When you execute print, the data is printed at the specified brightness.
Important
• If you select ColorSync for Color Matching, then the Brightness appears grayed out and is
unavailable.
224
Related Topics
Setting the Print Quality Level (Custom)
Specifying Color Correction
Adjusting Color Balance
Adjusting Intensity
Adjusting Contrast
225
Adjusting Intensity
You can dilute (brighten) or intensify (darken) the colors of the overall image data during printing.
The following sample shows the case when the intensity is increased so that all colors become more intense
when the image data is printed.
No adjustment
Higher intensity
The procedure for adjusting intensity is as follows:
1. Select Color Options from the pop-up menu of the Print Dialog
2. Adjust intensity
Moving the Intensity slider to the right intensifies (darkens) the colors, and moving the slider to the left
dilutes (brightens) the colors.
You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. The
current settings are displayed in the settings preview on the left side of the printer driver.
Important
• Adjust the slider gradually.
3. Complete the setup
Click Print.
When you execute print, the image data is printed with the adjusted intensity.
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Important
• If you select ColorSync for Color Matching, then the Intensity appears grayed out and is unavailable.
Related Topics
Setting the Print Quality Level (Custom)
Specifying Color Correction
Adjusting Color Balance
Adjusting Brightness
Adjusting Contrast
227
Adjusting Contrast
You can adjust the image contrast during printing.
To make the differences between the light and dark portions of images greater and more distinct, increase
the contrast. On the other hand, to make the differences between the light and dark portions of images
smaller and less distinct, reduce the contrast.
No adjustment
Adjust the contrast
The procedure for adjusting contrast is as follows:
1. Select Color Options from the pop-up menu of the Print Dialog
2. Adjust the contrast
Moving the Contrast slider to the right increases the contrast, and moving the slider to the left decreases
the contrast.
You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. The
current settings are displayed in the settings preview on the left side of the printer driver.
Important
• Adjust the slider gradually.
3. Complete the setup
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Click Print.
When you execute print, the image is printed with the adjusted contrast.
Important
• If you select ColorSync for Color Matching, then the Contrast appears grayed out and is unavailable.
Related Topics
Setting the Print Quality Level (Custom)
Specifying Color Correction
Adjusting Color Balance
Adjusting Brightness
Adjusting Intensity
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Overview of the Printer Driver
Canon IJ Printer Driver
How to Open the Printer Driver Setup Window
Page Setup Dialog
Print Dialog
Quality & Media
Color Options
Borderless Printing
Margin
Canon IJ Printer Utility
Opening the Canon IJ Printer Utility
Maintenance of this Printer
Display the Printing Status Screen
Deleting the Undesired Print Job
Instructions for Use (Printer Driver)
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Canon IJ Printer Driver
The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for
printing data with this printer.
The printer driver converts the print data created by your application software into data that your printer can
understand, and sends the converted data to the printer.
Because different models support different print data formats, you need a printer driver for the specific
model you are using.
Using Help of the Printer Driver
You can display Help function from the Print Dialog.
Select a setup item from the pop-up menu in the Print dialog. Then click
screen to display an explanation of the item.
at the bottom left of the
Help for the printer driver is displayed when the following pop-up menu item is selected:
•
•
•
•
Quality & Media
Color Options
Borderless Printing
Margin
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How to Open the Printer Driver Setup Window
You can display the printer driver setup window from the application software you are using.
Opening the Page Setup Dialog
Use this procedure to set the page (paper) settings before printing.
1. Select Page Setup... from the File menu of the application software
The Page Setup Dialog opens.
Opening the Print Dialog
Use this procedure to set the print settings before printing.
1. Select Print... from the File menu of the application software
The Print Dialog opens.
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Page Setup Dialog
In the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in the
printer or the scaling ratio.
To open the Page Setup dialog, you typically select Page Setup... from the File menu of your application
software.
Settings
Click the pop-up menu, and then select the following items:
Page Attributes
Set the paper size or scaled printing.
Save as Default
You can save the attributes of the displayed page as the default settings.
Format For
Select the model to be used for printing.
Paper Size
Select the size of the paper to be used for printing.
To set a non-standard size, select Manage Custom Sizes....
Orientation
Select the print orientation.
Scale
Set the scaling percentage.
You can expand or reduce the size of the document when printing.
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Print Dialog
In the Print dialog, you can set paper type and print quality to start printing.
To open the Print dialog, you typically select Print... from the File menu of your application software.
Printer
Select the model to be used for printing.
When you click Add Printer..., a dialog for specifying the printer opens.
Presets
You can save or delete the settings of the Print dialog.
Note
• If you are using Mac OS X v10.8 or Mac OS X v10.7, you can select Show Presets... to check the
print settings that are set in the Print dialog.
Copies
You can set the number of copies to be printed.
Note
• If you are using Mac OS X v10.6.8, you can also set collate printing.
• If you are using Mac OS X v10.8 or Mac OS X v10.7, you can set collated printing by choosing
Paper Handling from the pop-up menu.
Pages
You can set the range of pages to be printed.
Paper Size
Select the size of the paper to be used for printing.
To set a non-standard size, select Manage Custom Sizes....
Orientation
Select the print orientation.
Pop-up Menu
You can switch between pages in the Print dialog by the pop-up menu. The first menu to appear differs
depending on the application software that opened the Print dialog.
You can choose one of the following items from the pop-up menu.
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Layout
You can set page layout printing.
Use Reverse page orientation to change the paper orientation, and use Flip horizontally to print
a mirror image of the document.
Color Matching
You can select the color correction method.
Paper Handling
You can set the pages to be printed on paper and the print order.
Cover Page
You can output cover pages both before and after a document.
Scheduler
You can set the print start time and print priorities.
Quality & Media
You can set basic print settings that match the printer.
Color Options
You can adjust the print colors as you desire.
Borderless Printing
You can adjust the amount of document that extends off the paper when performing borderless
printing.
Margin
You can set the stapling side and the stapling margin.
Supply Levels
A rough indication of the remaining ink level is displayed.
Summary
The selected items in the Print dialog are displayed.
Important
• If you are using Mac OS X v10.8 or Mac OS X v10.7, you cannot use Scheduler and Summary.
PDF
You can save a document in PDF (Portable Document Format) format.
Preview
If you are using Mac OS X v10.6.8, when you click
(the disclosure triangle) on the side of Printer
and switch to the simple display, Preview is displayed.
This button allows you to check the print results on the screen before printing.
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Quality & Media
This dialog allows you to create a basic print setup in accordance with the paper type. Unless special
printing is required, normal printing can be performed just by setting the items in this dialog.
Media Type
Select the type of media to be used.
You must select the type of media actually loaded in the printer. This selection enables the printer to
carry out printing properly for the material of the media used.
Paper Source
Shows the source from which paper is supplied.
Print Quality
Select the one that is closest to the original document type and the purpose.
When one of the radio buttons is selected, the appropriate quality will be set automatically.
High
Gives priority to print quality over printing speed.
Standard
Prints with average speed and quality.
Draft
This setting is appropriate for test printing.
Custom
Select this radio button to specify a quality.
Quality
When you select Custom in Print Quality, you can use the slider bar to adjust the print quality
level.
Grayscale Printing
Set grayscale printing. Grayscale printing refers to the function of converting your document to
grayscale data in the printer to print it in monochrome.
When you check the check box, both monochrome and color documents will be printed in monochrome.
When printing a color document, be sure to uncheck the check box.
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Related Topics
Setting the Print Quality Level (Custom)
Printing a Color Document in Monochrome
237
Color Options
This dialog allows you to adjust the print color as you like. If the color of the printed image is not as
expected, adjust the properties in the dialog and retry printing.
The adjustments made here do not affect the colors of the original print data unlike application software
dedicated to image processing. Use this dialog just to make fine adjustments.
Preview
Shows the effect of color adjustment.
As you adjust each item, the effects are reflected in the color and brightness. You can check the color
adjustment status easily.
Sample Type
Select an image that you want to display as a sample.
If necessary, select one from Standard, Portrait, Landscape, or Graphics, whichever is most similar
to the print results.
View Color Pattern
Displays a pattern for checking color changes produced by color adjustment.
When you want to display the sample image with a color pattern, check this check box.
When you want to display the sample image with one that you selected with Sample Type, uncheck
this check box.
Note
• When the Grayscale Printing check box is checked in the Quality & Media, the graphic is
displayed in monochrome.
Color balance (Cyan, Magenta, Yellow)
If necessary, adjust the strength of each color. To strengthen a color, drag the slider to the right. To
weaken a color, drag the slider to the left.
You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50.
Adjusting the color balance will result in variations in the balance among the volumes of the individual
color inks and hence in the hues of the document as a whole.
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Use the printer driver only when adjusting the color balance slightly. To change the color balance
significantly, use the application software.
Tone
Sets the color adjustment for monochrome printing.
Dragging the slider to the right makes the tones redder (warm tones), while dragging the slider to the
left makes the tones bluer (cool tones).
You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50.
Important
• This function is not available for certain Media Type settings.
Brightness
Select the brightness of printed images.
You cannot change the levels of pure white and black. You can change the contrast of the colors
between white and black.
Intensity
Select this method to adjust the overall density of your print.
To increase the overall intensity, drag the slider to the right. To decrease the overall intensity, drag the
slider to the left.
You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50.
Contrast
The Contrast function changes the differences between light and dark in images during printing.
To make the differences between the light and dark portions of images greater and more distinct,
increase the contrast. On the other hand, to make the differences between the light and dark portions of
images smaller and less distinct, reduce the contrast.
You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50.
Important
• When the Grayscale Printing check box is checked for Quality & Media, the color balance (Cyan,
Magenta, Yellow) appear grayed out and are unavailable.
• If you select ColorSync for Color Matching, then the color balance (Cyan, Magenta, Yellow), Tone,
Brightness, Intensity, and Contrast appear grayed out and are unavailable.
Related Topics
Specifying Color Correction
Adjusting Color Balance
Adjusting Brightness
Adjusting Intensity
Adjusting Contrast
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Borderless Printing
This dialog allows you to adjust the amount of the document that extends off the paper when borderless
printing is performed.
Amount of Extension
Use the Amount of Extension slider to adjust the amount of the document that extends off the paper.
Moving the slider to the right makes the amount larger and moving the slider to the left makes the
amount smaller.
Related Topic
Execute Borderless Printing
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Margin
This dialog allows you to set the stapling side and amount of margin for stapling multiple sheets of paper.
Margin
Specify the amount of margin space for stapling the paper. Enter a value between 0 inches (0 mm) to
1.2 inches (30 mm).
Stapling Side
Specify the stapling side.
Long-side stapling (Left) / Long-side stapling (Right)
Select this option to staple the long side of the paper.
Choose left or right.
Short-side stapling (Top) / Short-side stapling (Bottom)
Select this option to staple the short side of the paper.
Choose top or bottom.
Related Topic
Setting the Stapling Margin
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Canon IJ Printer Utility
The Canon IJ Printer Utility allows you to perform printer maintenance or change the settings of the printer.
What You Can Do with the Canon IJ Printer Utility
You can switch between pages in Canon IJ Printer Utility by the pop-up menu. You can choose one of the
following items from the pop-up menu.
Cleaning
Clean the printer to prevent print smudges and clear up clogged print head nozzle.
Test Print
Execute a test print to check the condition of the print head nozzle and to adjust the print head
position.
Power Settings
Operate the power of this printer from the printer driver.
Ink Level Information
Check the remaining ink levels.
Quiet Settings
You can reduce the operating noise of the printer.
Custom Settings
Change the settings of this printer.
Note
• To operate the Canon IJ Printer Utility, you must first turn on the printer.
• Depending on the items selected, the computer communicates with the printer to obtain information.
If the computer is unable to communicate with the printer, an error message may be displayed.
If this happens, click Cancel to display the most recent settings specified on your computer.
Related Topics
Cleaning the Print Heads from Your Computer
Cleaning Inside the Printer
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Cleaning the Paper Feed Rollers from Your Computer
Use Your Computer to Print a Nozzle Check Pattern
Aligning the Print Head Position from Your Computer
Checking the Ink Status from Your Computer
Managing the Printer Power
Reducing the Printer Noise
Changing the Printer Operation Mode
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Opening the Canon IJ Printer Utility
To open the Canon IJ Printer Utility, follow the steps below.
1. Open System Preferences, and select Print & Scan (Print & Fax)
2. Start the Canon IJ Printer Utility
Select your model from the printer list, and click Options & Supplies....
Click Open Printer Utility in Utility tab.
Canon IJ Printer Utility is launched.
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Maintenance of this Printer
Cleaning the Print Heads from Your Computer
Cleaning Inside the Printer
Cleaning the Paper Feed Rollers from Your Computer
Use Your Computer to Print a Nozzle Check Pattern
Aligning the Print Head Position from Your Computer
Checking the Ink Status from Your Computer
Managing the Printer Power
Reducing the Printer Noise
Changing the Printer Operation Mode
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Display the Printing Status Screen
Check the print progress according to the following procedure:
1. Launch the printing status screen
• If the print data has been sent to the printer
The printing status screen opens automatically. To display the printing status screen, click the
(the printer icon) displayed on the Dock.
• If the print data has not been sent to the printer
Open System Preferences, and select Print & Scan (Print & Fax).
To display the printing status screen, select the name of your printer model from the printer list,
and then click Open Print Queue....
2. Checking the printing status
You can check the name of the file being printed or ready for being printed.
• If you are using Mac OS X v10.8
Deletes the specified print job.
Stops printing the specified document.
Resumes printing the specified document.
Stops printing all documents.
Displayed only when printing of all documents is being stopped, and resumes printing all documents.
• If you are using Mac OS X v10.7 or Mac OS X v10.6.8
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Deletes the specified print job.
Stops printing the specified document.
Resumes printing the specified document.
Displays the print job information.
Stops printing all documents.
Displayed only when printing of all documents is being stopped, and resumes printing all documents.
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Deleting the Undesired Print Job
If the printer does not start printing, canceled or failed print job data may be remaining.
Delete unnecessary print jobs from the print status check screen.
1. Open System Preferences, and select Print & Scan (Print & Fax)
2. Select your model, and then click Open Print Queue...
The print status check screen appears.
3. Select the unnecessary print job and click
(
The selected print jobs will be deleted.
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Delete)
Instructions for Use (Printer Driver)
This printer driver is subject to the following restrictions. Keep the following points in mind when using the
printer driver.
Restrictions on the Printer Driver
• When you set up the Page Setup dialog, be sure to begin by selecting the model you are using from
the Format For list. If you select another printer, printing may not be performed properly.
• If the Canon IJ Printer Utility does not display the remaining ink level in the Ink Level Information,
check whether the print head and the ink tank are properly installed.
• When the Canon IJ Printer Utility displays the Ink Level Information, close the top cover of the
printer.
• The following functions cannot be used in Mac OS, though they can be used in Windows computers.
◦ Duplex Printing
◦ Booklet Printing
◦ Tiling/Poster Printing
• Depending on the application software that you are using, a preview may not be displayed on the left
side of the Print dialog.
• Do not start up the Canon IJ Network Tool while printing.
• Do not print when the Canon IJ Network Tool is running.
• If you connect this printer and AirPort with a USB cable and print, you must install the latest AirPort
firmware.
Notes on Adding a Printer
• If you will be installing the Canon printer driver on Mac OS X and using the printer through a network
connection, you can select Bonjour or Canon IJ Network in the Add (Add Printer) dialog.
Canon recommends you to use Canon IJ Network for printing.
If Bonjour is selected, remaining ink level messages may differ from those indicated by Canon IJ
Network.
Points to Note About Applications with Restrictions
• When you create a new document with Microsoft Word 2004 for Mac, a paper size other than A4 size
or Letter size may be set. Check the Paper Size on the Print dialog.
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Updating the Printer Driver
Obtaining the Latest Printer Driver
Delete the Unnecessary Canon IJ Printer from the Printer List
Before Installing the Printer Driver
Installing the Printer Driver
250
Obtaining the Latest Printer Driver
By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved.
You can access our website and download the latest printer driver for your model.
Important
• You can download the printer driver for free, but any Internet access charges incurred are your
responsibility.
Related Topics
Before Installing the Printer Driver
Installing the Printer Driver
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Delete the Unnecessary Canon IJ Printer from the Printer List
A Canon IJ Printer that you no longer use can be deleted from the printer list.
Before deleting the Canon IJ Printer, disconnect the cable that connects the printer to the computer.
The procedure to delete the unnecessary Canon IJ Printer from the printer list is as follows:
You cannot delete the Canon IJ Printer unless you are logged in as a user with the administrative right. For
information about an administrative user, refer to the user's manual for the Mac OS.
1. Open System Preferences, and select Print & Scan (Print & Fax)
2. Delete the Canon IJ Printer from the printer list
From the printer list, select the Canon IJ Printer to be deleted, and then click -.
Note
• Even if a Canon IJ Printer is deleted from the printer list, you can re-register it automatically by
connecting the printer to your computer.
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Before Installing the Printer Driver
This section describes the items that you should check before installing the printer driver. You should also
refer to this section if the printer driver cannot be installed.
Checking the Personal Computer Settings
• Terminate all running applications.
• Log on as the computer administrator. The installer will prompt you to enter the name and password
of the administrative user. When multiple users are using Mac OS X, log on with the account of the
administrator who registered first.
Important
• When you upgrade from Mac OS X v10.7 to Mac OS X v10.8 or from Mac OS X v10.6.8 to Mac OS X
v10.7, all printer drivers that were installed will be deleted.
If you plan to continue using this printer, re-install the latest printer driver.
Related Topics
Obtaining the Latest Printer Driver
Installing the Printer Driver
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Installing the Printer Driver
You can access our web site through the Internet and download the latest printer driver for your model.
The procedure for installing the downloaded printer driver is as follows:
1. Mount the disk
Double-click the disk image file you have downloaded.
The file is unpacked, and then the disk is mounted.
2. Start the installer
Double-click "PrinterDriver_XXX_YYY.pkg" (where "XXX" is your model name, and "YYY" is version)
contained in the disk.
3. Start the installation
Install the printer driver according to the messages on the screen.
When the Software License Agreement is displayed, check the contents, and click Continue. If you do
not agree to the terms of the Software License Agreement, you cannot install this software.
4. Selecting the install destination
If necessary, select where you want to install the printer driver, and then click Continue.
5. Executing the installation
Click Install.
When the authentication screen is displayed, enter the name and password of the administrator, and
then click Install Software (OK).
6. Complete the installation
When the completion message appears, click Close.
The printer driver is installed successfully.
Important
• If the Installer does not operate properly, select Quit Installer from the Installer menu of the Finder to
quit the Installer. Then start the Installer again.
• You can download the printer driver for free, but you are responsible for paying any connection fees to
the Internet.
Related Topics
Obtaining the Latest Printer Driver
Delete the Unnecessary Canon IJ Printer from the Printer List
Before Installing the Printer Driver
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Printing from a Digital Camera
Printing Photographs Directly from a PictBridge (Wireless LAN) Compliant
Device
About PictBridge (Wireless LAN) Print Settings
255
Printing Photographs Directly from a PictBridge (Wireless LAN)
Compliant Device
You can connect a PictBridge (Wireless LAN) compliant device such as a digital camera, camcorder, or
mobile phone to the printer through wireless LAN, and print recorded images directly without using a
computer.
Connectable devices:
PictBridge (Wireless LAN) compliant device
Printable image data format:
The printer accepts images* taken with a camera compliant with the Design rule for Camera File system and
PNG files.
* Exif 2.2/2.21/2.3 compliant
Important
• LAN connection with the printer is required to use this function.
Note
• PictBridge is the Standard to print your photos directly without using a computer, connecting a device
such as a digital still camera, digital camcorder, or camera-equipped mobile phone.
In this manual, PictBridge printing with the wireless LAN connection is referred to as "PictBridge
(Wireless LAN)."
• When printing photos with the PictBridge (Wireless LAN) compliant device connected to the printer, we
recommend the use of the AC adapter supplied with the device. If you are using the device battery, be
sure to charge it fully.
• Depending on the model or brand of your device, you may have to select a print mode compliant with
PictBridge (Wireless LAN) before connecting the device. You may also have to turn on the device or
select Play mode manually after connecting the device to the printer.
Perform necessary operations on the PictBridge (Wireless LAN) compliant device before connecting it
to this printer according to instructions given in the device's instruction manual.
1. Make sure that the printer is turned on.
2. Load paper.
3. Connect the PictBridge (Wireless LAN) compliant device to the printer.
Detect the printer with the PictBridge (Wireless LAN) compliant device and connect the PictBridge
(Wireless LAN) compliant device to the printer with wireless LAN.
Note
• For details on how to detect the printer, refer to your PictBridge (Wireless LAN) compliant device's
instruction manual.
4. Specify the print settings such as the paper type and layout.
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You can perform settings using the menu on the LCD of your PictBridge (Wireless LAN) compliant
device. Select the size and type of paper that you loaded in the printer.
Settings on a PictBridge (Wireless LAN) Compliant Device
5. Start printing from your PictBridge (Wireless LAN) compliant device.
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About PictBridge (Wireless LAN) Print Settings
Settings on a PictBridge (Wireless LAN) Compliant Device
This section describes the PictBridge (Wireless LAN) function of the printer. For the print settings on a
PictBridge (Wireless LAN) compliant device, refer to the instructions given in the device's instruction
manual.
Note
• In the following description, names of setting items are given according to those used in Canon-brand
PictBridge (Wireless LAN) compliant devices. Setting item names may be different depending on the
brand or model of your device.
• Some setting items explained below may not be available on some devices. When you cannot
change print settings on a device, the printer prints images as follows:
Paper size: 4" x 6"/ 10 x 15 cm
Paper type: Photo
Layout: 1-up, Borderless
Date/File No. Print: Not printed
Image Optimize: The Auto photo fix function will be used for optimized printing.
The following settings can be used when printing from a PictBridge (Wireless LAN) compliant device.
Paper size
4" x 6"/ 10 x 15 cm, 5" x 7"*, 1, 8" x 10"/ 20 x 25 cm, 10" x 12" / 25 x 30 cm, A4, 8.5" x 11"(Letter), A3,
A3+/ 13" x 19",
* Can be selected only on certain Canon-brand PictBridge (Wireless LAN) compliant devices. (May
not be selected depending on the device.)
Paper type
• Default: Photo Paper Plus Glossy II PP-201
• Photo:
Photo Paper Plus Glossy II PP-201/Photo Stickers*
* When printing on sticker paper, select 4"x6"/10x15cm in Paper size. Do not set Layout to
Borderless.
• Fast Photo:
Photo Paper Pro Platinum PT-101
• Plain:
A3, A4/Letter
When Paper type is set to Plain, borderless printing will be disabled even when Layout is set to
Borderless.
Layout
Default (Borderless), Index, Bordered, Borderless, N-up (2, 4, 9, 16)*1, 20-up*2, 35-up*3
*1 Layout compatible with A4 or Letter-sized paper and Canon-brand sticker above.
-A4/Letter: 4-up
-Photo Stickers: 2-up, 4-up, 9-up, 16-up.
*2 With a Canon brand PictBridge (Wireless LAN) compliant device, selecting items with "i" mark
allows you to print shooting info (Exif Data) in list format (20-up) or on the margins of the specified
data (1-up). (May not be available with some Canon-brand PictBridge (Wireless LAN) compliant
devices.)
258
*3 Printed in 35 mm Film Style Layout (Contact Printing Layout). Available only with a Canon-brand
PictBridge (Wireless LAN) compliant device. (May not be available with some Canon-brand
PictBridge (Wireless LAN) compliant devices.)
Print date &
file no.
Default (Off: No printing), Date, File No., Both, Off
Image
optimize
Default (Auto photo fix)*1, On (Auto photo fix)*1, Off, Red-Eye*2
*1 The scene or person's face of a shot photo is recognized and the most suitable correction for each
photo is made automatically. It makes a darkened face by backlight brighter to print. It also analyzes a
scene such as scenery, night scene, person, etc. and corrects each scene with the most suitable
color, brightness, or contrasts automatically to print.
*2 Can be selected only on certain Canon-brand PictBridge (Wireless LAN) compliant devices. (May
not be selected depending on the device.)
Trimming
Default (Off: No trimming), On (follow the camera's setting), Off
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Troubleshooting
The Printer Cannot Be Powered On
Printing Does Not Start
Paper Does Not Feed Properly/"No Paper" Error Occurs
Print Results Not Satisfactory
Ink Is Not Ejected
Paper Jams
If an Error Occurs
Cannot Print on the Disc Label
Search Each Function
Problems with Network Communication
Problems with Printing
Problems with Printing Quality
Problems with the Printer
Problems with Installation/Downloading
About Errors/Messages Displayed
If You Cannot Resolve the Problem
260
Problems with Network Communication
Problems with the Printer While Using with Network
Cannot Detect a Printer on a Network
Other Problems with Network
261
Problems with the Printer While Using with Network
The Printer Stopped Working Suddenly
Printing Speed Is Slow
Cannot Use the Printer on Replacing an Access Point or Changing Its settings
262
The Printer Stopped Working Suddenly
Cannot Communicate with the Printer over the Wireless LAN
Cannot Print from a Computer Connected to the Network
Cannot Communicate with the Printer over the Wireless LAN
Check1
Make sure that the printer is turned on.
Make sure that the network settings in the printer are identical with those of
the access point.
Check2
Refer to the instruction manual provided with the access point or contact its manufacturer to check the access
point settings, and then modify the printer settings.
How to Set a WEP/WPA/WPA2 Key
Check3
Make sure that the printer is not place as far away from the access point.
The access point is located indoors within the effective range for wireless communication. Locate the printer
within 164 ft. / 50 m from the access point.
Check4
Make sure that there is no obstruction.
Wireless communication between different rooms or floors is generally poor. Adjust the location of the devices.
Check5
Make sure that there is no source of radio wave interference in your vicinity.
If a device (e.g. microwave oven) using the same frequency bandwidth as the wireless station is placed
nearby, the device may cause interference. Place the wireless station as far away from the interference source
as possible.
Check6
Make sure that the network settings of the computer are correct.
For the procedures to connect a network device to the computer and set them up, refer to the instruction
manual of your network device or contact its manufacturer.
Make sure that the radio status is good and adjust the installation positions
while monitoring the radio status with IJ Network Tool.
Check7
Monitoring Wireless Network Status
Check8
Make sure that the valid wireless channel is used.
The wireless channel to be used may be limited depending on wireless network devices installed in the
computer. Refer to the instruction manual provided with your computer or your wireless network device to
specify the valid wireless channel.
Make sure that the channel set to the access point is valid to communicate
with the computer, confirmed in Check 8.
Check9
If not, change the channel set to the access point.
Check10
Make sure that the firewall of the security software is disabled.
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If the firewall function of your security software is turned on, a message may appear warning that Canon
software is attempting to access the network. If the warning message appears, set the security software to
always allow access.
If using any programs that switch the network environment, check their settings. Some programs will enable a
firewall by default.
When using a router, connect the printer and computer to the LAN side
(same network segment).
Check11
When the printer is connected to an AirPort Base Station via a LAN, use
alphanumeric characters for the name of the network (SSID).
Check12
If the problem is not resolved, perform setup according to the instructions on our website.
• For placement:
Make sure that there is no barrier or obstacle between the access point and the printer.
Cannot Print from a Computer Connected to the Network
Check1
Make sure that the network settings of the computer are correct.
For the procedures to set up the computer, refer to the instruction manual of your computer or contact its
manufacturer.
Check2
If the printer driver is not installed, install it.
Install the printer driver from our website.
Check3
Make sure that access control is not set to the access point.
For the procedures to connect an access point and set it up, refer to the instruction manual of your access
point or contact its manufacturer.
Note
• To check the MAC address or the IP address of the computer, see Checking the IP Address or the MAC
Address of the Computer.
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Printing Speed Is Slow
Check1
The printer may be printing out a large job issued from another computer.
Make sure that the radio status is good and adjust the installation positions
while monitoring the radio status with IJ Network Tool.
Check2
Monitoring Wireless Network Status
Make sure that there is no barrier or obstacle between the access point and the printer. Wireless communication
between different rooms or floors is generally poor. The metal, concrete, or timber including the metallic material,
mud wall, or insulator may interrupt a wireless communication. If the printer cannot communicate with the
computer over a wireless LAN for the wall material, place the printer and the computer in the same room or floor.
Check3
Make sure that there is no source of interference in your vicinity.
If a device (e.g. microwave oven) using the same frequency bandwidth as the wireless station is placed nearby,
the device may cause interference. Place the wireless station as far away from the interference source as
possible.
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Cannot Use the Printer on Replacing an Access Point or Changing
Its settings
When you replace an access point, perform network setup of the printer again.
Perform network setup again according to the instructions on our website.
If the problem is not resolved, see below.
Cannot Communicate with the Printer After Applying MAC/IP Address Filtering or Entering a WEP/WPA/
WPA2 Key to the Access Point
When Encryption Is Enabled, Cannot Communicate With the Printer After the Encryption Type Was
Switched on the Access Point
Cannot Communicate with the Printer After Applying MAC/IP Address
Filtering or Entering a WEP/WPA/WPA2 Key to the Access Point
Check1
Confirm the access point setting.
Refer to the instruction manual provided with the access point or contact its manufacturer to confirm the
access point setting. Make sure that the computer and the access point can communicate with each other
under this setting.
If you are performing MAC address filtering or IP address filtering at the
access point, confirm that the MAC address or IP address for both the computer or the
network device and the printer are registered.
Check2
If you are using a WEP/WPA/WPA2 key, make sure that the key for the
computer or the network device and the printer matches that set to the access point.
Check3
Besides the WEP key itself, the key length, key format, the key ID to use, and the authentication method must
match among the printer, the access point, and the computer.
Normally, select Auto for the authentication method. If you want to specify the method manually, select Open
System or Shared Key according to the setting of the access point.
How to Set a WEP/WPA/WPA2 Key
When Encryption Is Enabled, Cannot Communicate With the Printer After
the Encryption Type Was Switched on the Access Point
If the printer cannot communicate with the computer after the encryption type of the printer was switched,
make sure that encryption types for the computer and the access point matches that set to the printer.
Cannot Communicate with the Printer After Applying MAC/IP Address Filtering or Entering a
WEP/WPA/WPA2 Key to the Access Point
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Cannot Detect a Printer on a Network
Cannot Detect the Printer When Setting up Network Communication
The Printer Cannot Be Detected in the Wireless LAN
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Cannot Detect the Printer When Setting up Network
Communication
If the printer could not be detected on the network when setting up the network communication, confirm the
network settings before redetecting the printer.
Cannot Detect the Printer during Wireless LAN Setup: Check 1
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Cannot Detect the Printer during Wireless LAN Setup: Check 1
Are the computer and network device (router, access point, etc.) configured
and can the computer connect to the network?
Make sure that you can view web pages on your computer.
If you cannot view any web pages:
Configure the computer and network device.
For the procedures, refer to the instruction manuals supplied with the computer and network device, or
contact their manufacturers.
If you can view web pages after configuring the computer and network device, try to set up the network
communication from the beginning.
If you can view web pages:
Go to check 2.
Cannot Detect the Printer during Wireless LAN Setup: Check 2
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Cannot Detect the Printer during Wireless LAN Setup: Check 2
Does the firewall function of your security software or operation system for
computer interfere with setting up the network communication?
The firewall function of your security software or operation system for computer may limit communications
between the printer and your computer. Confirm the setting of firewall function of your security software or
operation system or the message appearing on your computer.
If the firewall function interferes with setting up:
• When the message appears on your computer:
If the message warning that Canon software is attempting to access the network appears on the
computer, set the security software to allow access.
• When the message does not appear on your computer:
Cancel to set up, then set the security software to allow Canon software* to access the network.
* Set the security software to allow Setup.app, Canon IJ Network Tool.app,
canonijnetwork.bundle, CIJScannerRegister.app, Canon IJ Scan Utility2.app, and
CIJSUAgent.app to access the network.
After setting the security software, try to set up the network communication from the beginning.
Note
• For the operation system firewall settings or the security software firewall settings, refer to the
instruction manual of the computer or software, or contact its manufacturer.
If there is no problem with the firewall settings:
Go to check 3.
Cannot Detect the Printer during Wireless LAN Setup: Check 3
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Cannot Detect the Printer during Wireless LAN Setup: Check 3
Check the settings of the access point.
Check the settings of the access point for the network connection such as IP address filtering, MAC
address filtering, or DHCP function.
For details on how to check the settings of the access point, refer to the instruction manual supplied with
the access point or contact its manufacturer.
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The Printer Cannot Be Detected in the Wireless LAN
Check1
Make sure that the printer is turned on.
Check2
Make sure that the Wi-Fi lamp is lit on the front side of the printer.
If Wi-Fi lamp is off, Wireless LAN is inactive.
To activate Wireless LAN, press and hold the RESUME/CANCEL button, then release the button when the
POWER lamp flashes white 10 times.
Wireless LAN is activated and the Wi-Fi lamp is lit.
Check3
When the printer is connected to the computer temporarily using a USB cable,
make sure that the USB cable is connected properly.
When you set up the wireless LAN connection using a USB cable or change the wireless LAN settings using IJ
Network Tool, connect the printer and the computer securely.
Connecting the Printer to the Computer Using a USB Cable
Check4
Make sure that the printer setup is completed.
If not, perform setup according to the instructions on our website.
Check5
When using IJ Network Tool, click Update to search for the printer again.
Canon IJ Network Tool Screen
Make sure that the network settings in the printer are identical with those of the
access point.
Check6
Refer to the instruction manual provided with the access point or contact its manufacturer to check the access
point settings, and then modify the printer settings.
How to Set a WEP/WPA/WPA2 Key
Check7
Make sure that there is no obstruction.
Wireless communication between different rooms or floors is generally poor. Adjust the location of the devices.
Check8
Make sure that the printer is not place as far away from the access point.
The access point is located indoors within the effective range for wireless communication. Locate the printer
within 164 ft. / 50 m from the access point.
Check9
Make sure that there is no source of radio wave interference in your vicinity.
If a device (e.g. microwave oven) using the same frequency bandwidth as the wireless station is placed nearby,
the device may cause interference. Place the wireless station as far away from the interference source as
possible.
Check10
Make sure that the network settings of the computer are correct.
Make sure that the computer can communicate with the printer and the access point over the wireless LAN.
Check11
Make sure that the firewall of the security software is disabled.
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If the firewall function of your security software is turned on, a message may appear warning that Canon
software is attempting to access the network. If the warning message appears, set the security software to
always allow access.
If using any programs that switch the network environment, check their settings. Some programs will enable a
firewall by default.
When using a router, connect the printer and computer to the LAN side (same
network segment).
Check12
When the printer is connected to an AirPort Base Station via a LAN, use
alphanumeric characters for the name of the network (SSID).
Check13
If the problem is not resolved, perform setup according to the instructions on our website.
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Other Problems with Network
Forgot an Access Point Name, SSID, or a Network Key
The Message Is Displayed on the Computer Screen During Setup
The Admin Password Set to the Printer Was Forgotten
Checking Information about the Network
How to Restore the Printer's Network Settings to Factory Default
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Forgot an Access Point Name, SSID, or a Network Key
Cannot Connect with an Access Point to Which a WEP/WPA/WPA2 Key Is Set (You Forgot the
WEP/WPA/WPA2 Key)
How to Set a WEP/WPA/WPA2 Key
Cannot Connect with an Access Point to Which a WEP/WPA/WPA2 Key Is
Set (You Forgot the WEP/WPA/WPA2 Key)
For information on how to set up the access point, refer to the instruction manual provided with the access
point or contact its manufacturer. Make sure that the computer and the access point can communicate
with each other.
After that, set up the printer to match the settings of the access point using IJ Network Tool.
How to Set a WEP/WPA/WPA2 Key
For information on how to set up the access point, refer to the instruction manual provided with the access
point or contact its manufacturer. Make sure that the computer and the access point can communicate
with each other.
After that, set up the printer to match the settings of the access point using IJ Network Tool.
• When using WEP
The key length, key format, the key to use (one of 1 to 4), and the authentication method must match
among the access point, the printer, and the computer.
In order to communicate with an access point that uses automatically generated WEP keys, you must
configure the printer to use the key generated by the access point by entering it in hexadecimal
format.
Normally, select Auto for the authentication method. Otherwise, select Open System or Shared Key
according to the setting of the access point.
When the WEP Details screen appears after clicking Set on the Access Points screen, follow the
on-screen instructions and set the key length, the key format, the key number, and the authentication
to enter a WEP key.
For details, see Changing the WEP Detailed Settings.
Note
• When the printer is connected to an AirPort Base Station via a LAN:
When the printer is connected to an AirPort Base Station via a LAN, confirm the settings in
Wireless Security of AirPort Utility.
• Select 64 bit if WEP 40 bit is selected for the key length in the AirPort Base Station.
• Select 1 for Key ID:. Otherwise your computer will not be able to communicate with the
printer via the access point.
• When using WPA or WPA2
The authentication method, passphrase, and dynamic encryption type must match on the access
point, the printer, and the computer.
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Enter the passphrase configured on the access point (a sequence of between 8 and 63 alphanumeric
characters, or a 64-character hexadecimal number).
Select either TKIP (Basic Encryption) or AES (Secure Encryption) for the dynamic encryption
method.
For details, see Changing the WPA or WPA2 Detailed Settings.
Note
• This printer supports WPA-PSK (WPA-Personal) and WPA2-PSK (WPA2-Personal).
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The Message Is Displayed on the Computer Screen During Setup
The Enter Password Screen Is Displayed During Setup
The Screen for Setting the Encryption Is Displayed After Selecting the Access Point in the Access Points
Screen
"You are connecting the printer to the non encrypted wireless network" Is Displayed
The Enter Password Screen Is Displayed During Setup
The following screen is displayed if an administrator password is set to the printer which has already been
set up.
Enter the administrator password you have set.
Changing the Settings in the Admin Password Sheet
The Screen for Setting the Encryption Is Displayed After Selecting the
Access Point in the Access Points Screen
This screen is displayed automatically if the selected access point is encrypted. In this case, configure the
details to use the same encryption settings set to the access point.
For information on the encryption settings, see Changing the Settings in the Wireless LAN Sheet.
"You are connecting the printer to the non encrypted wireless network" Is
Displayed
Security is not configured on the access point. The printer can still be used, so continue the setup
procedure to complete it.
Important
• If you connect to a network that is not protected with security measures, there is a risk of disclosing
data such as your personal information to a third party.
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The Admin Password Set to the Printer Was Forgotten
Initialize the LAN settings.
How to Restore the Printer's Network Settings to Factory Default
After initializing the LAN settings, perform setup according to the instructions on our website.
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Checking Information about the Network
Checking the IP Address or the MAC Address of the Printer
Checking the IP Address or the MAC Address of the Computer
Checking If the Computer and the Printer, or Computer and the Access Point Can Communicate
Checking the Network Setting Information
Checking the IP Address or the MAC Address of the Printer
To check the IP address or the MAC address of the printer, print out the network setting information.
Printing Out Network Setting Information
To display the network setting information using IJ Network Tool, select Network Information on the
View menu.
Canon IJ Network Tool Menus
Checking the IP Address or the MAC Address of the Computer
To check the IP address or MAC address assigned to the computer, follow the procedure below.
1. Select System Preferences from the Apple menu, then click Network.
2. Make sure that the network interface you are using on your computer is selected, then
click Advanced.
• In Mac OS X v10.8 or Mac OS X v10.7:
Make sure that Wi-Fi is selected as the network interface.
• In Mac OS X v10.6.8:
Make sure that AirMac is selected as the network interface.
3. Confirm the IP address or MAC address.
• In Mac OS X v10.8 or Mac OS X v10.7:
Click TCP/IP to confirm the IP address.
Click Hardware to confirm the MAC address.
• In Mac OS X v10.6.8:
Click TCP/IP to confirm the IP address.
Click Ethernet, then see Ethernet ID to confirm the MAC address.
Checking If the Computer and the Printer, or Computer and the Access
Point Can Communicate
To check that communication is available, perform the ping test.
1. Open the Utilities folder in the Applications folder.
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2. Start Network Utility.
3. Click the Ping button.
4. Make sure that Send only XX pings (XX are numbers) is selected.
5. Enter the IP address of the target printer or the target access point in Enter the network
address to ping..
6. Click Ping.
"XXX.XXX.XXX.XXX" is the IP address of the target device.
A message such as the following is displayed.
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=0 ttl=64 time=3.394 ms
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=1 ttl=64 time=1.786 ms
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=2 ttl=64 time=1.739 ms
--- XXX.XXX.XXX.XXX ping statistics --3 packets transmitted, 3 packets received, 0% packet loss
If the packet loss is 100%, the communication is not available. Otherwise, the computer is
communicating with the target device.
Checking the Network Setting Information
To check the IP address or the MAC address of the printer, print out the network setting information.
Printing Out Network Setting Information
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How to Restore the Printer's Network Settings to Factory Default
Important
• Note that initialization erases all network settings on the printer, and printing operation from a computer
over network may become impossible. To use the printer over network, perform setup according to the
instructions on our website.
Press and hold the RESUME/CANCEL button, then release the button when the POWER lamp flashes
white 9 times.
The network settings are initialized.
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Problems with Printing
Printing Does Not Start
Paper Jams
Paper Does Not Feed Properly/"No Paper" Error Occurs
Cannot Print on the Disc Label
Printing Stops Before It Is Completed
282
Printing Does Not Start
Make sure that the power plug is securely plugged in, then press the ON button
to turn the printer on.
Check1
While the POWER lamp is flashing, the printer is initializing. Wait until the POWER lamp stops flashing and
remains lit.
Note
• When printing large data such as a photo or graphics, it may take longer to start printing. While the
POWER lamp is flashing, the computer is processing data and sending it to the printer. Wait until printing
starts.
Check2
Make sure that the printer is connected to your computer properly.
When the printer is connected to your computer with a USB cable, make sure that the USB cable is securely
plugged in to the printer and the computer, then check the followings:
• If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the
computer, and try printing again. If printing starts normally, there is a problem with the relay device. Consult
the reseller of the relay device for details.
• There could also be a problem with the USB cable. Replace the USB cable and try printing again.
When you use the printer over LAN, make sure that the printer is set up to be used over network correctly.
Check3
If there are any unnecessary print jobs, delete them.
Deleting the Undesired Print Job
Check4
Make sure that the disc tray guide is closed.
If the disc tray guide is opened, close the disc tray guide and press the RESUME/CANCEL button on the printer.
Check5
Does the page size setting match the size of the paper loaded in the printer?
Set the printer not to detect the width of the paper using the Canon IJ Printer Utility.
To set the printer not to detect the width of the paper, open the Canon IJ Printer Utility, select Custom Settings
in the pop-up menu, clear the Detect the paper width when printing from computer check box, and then click
Apply.
To open the Canon IJ Printer Utility, see Opening the Canon IJ Printer Utility.
* Select the Detect the paper width when printing from computer check box again once printing is complete,
and then click Apply.
Check6
Are the Media Type and the Page Size settings of the printer driver correct?
When using non Canon genuine specialty paper, be sure to select the proper media type or page size correctly
in the printer driver.
Confirm the settings following the procedure below, and try printing again.
1. Make sure that A3 (Art Paper Margin 35), A3+ (Art Paper Margin 35), A4 (Art Paper Margin 35), or US
Letter (Art Paper Margin 35) is selected in the application.
If the page size you want to use is not displayed, open the File menu of the application and select Print.
Then make sure that the name of your printer is selected.
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2. Make sure that the paper selected for Media Type in the Print dialog in the printer driver matches the
paper loaded in the printer.
3. Make sure that the Paper Size setting in the Page Setup dialog in the printer driver is the same as the size
set in step 1.
Check7
Make sure that your printer's name is selected in the Print dialog.
The printer will not print properly if you are using a printer driver for a different printer.
Make sure that your printer's name is selected in Printer in the Print dialog.
Note
• To make the printer the one selected by default, select the printer for Default printer.
Check8
Restart your computer.
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Paper Jams
When paper is jammed, the Alarm lamp flashes orange and a troubleshooting message is displayed on the
computer screen automatically. Take the appropriate action described in the message.
* The screen differs depending on the OS you are using.
For details on how to remove the jammed paper, refer to Support Code List (When Paper Is Jammed).
Note
• You can confirm the actions against errors with Support Codes on your computer by searching a
Support Code.
Click Here to Search
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Paper Does Not Feed Properly/"No Paper" Error Occurs
Check1
Make sure that paper is loaded.
Loading Paper
Check2
Make sure of the following when you load paper.
• When loading two or more sheets of paper, flip through the paper before loading.
• When loading two or more sheets of paper, align the edges of the sheets before loading.
• When loading two or more sheets of paper, make sure that the paper stack does not exceed the paper load
limit.
However, proper feeding of paper may not be possible at this maximum capacity depending on the type of
paper or environmental conditions (either very high or low temperature and humidity). In such cases, reduce
the sheets of paper you load at a time to less than half of the paper load limit.
• Always load the paper in portrait orientation, regardless of the printing orientation.
• When you load the paper, load the paper with the print side facing UP and slide the paper guides to align
with the both sides of the paper.
Loading Paper
Check3
Check to see if the paper you are printing on is not too thick or curled.
Media Types You Cannot Use
Check4
Make sure of the following when you load Hagakis or envelopes.
• If a Hagaki is curled, it may not feed properly even though the paper stack does not exceed the paper load
limit.
• When printing on envelopes, refer to Loading Paper, and prepare the envelopes before printing.
Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placed in
landscape orientation, they will not feed properly.
Confirm that the media type and the paper size settings correspond with the
loaded paper.
Check5
Check6
Make sure that there are not any foreign objects in the rear tray.
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If the paper tears in the rear tray, see Paper Jams to remove it.
If there are any foreign objects in the rear tray, be sure to turn off the printer, unplug it from the power supply,
then remove the foreign object.
Check7
Make sure that the disc tray guide is closed completely.
Paper does not feed properly if the disc tray guide is even slightly open.
Placing a Printable Disc
Check8
Clean the paper feed roller.
Cleaning the Paper Feed Rollers from Your Computer
Note
• Cleaning the paper feed roller will wear the roller, so perform this procedure only when necessary.
If A3 sized plain paper jams frequently near the paper output slot or is curled,
apply the setting to prevent paper jam.
Check9
Only when A3 sized plain paper jams frequently near the paper output slot or is curled, set the printer to prevent
paper jam with the printer driver.
Print speed or print quality may be reduced if you apply the setting to prevent paper jam.
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* Readjust the setting not to prevent paper jam once printing is complete. If not, this setting remains enabled for
all subsequent print jobs.
In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select the Prevent paper jam check
box, and then click Apply.
To open the Canon IJ Printer Utility, see Opening the Canon IJ Printer Utility.
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Cannot Print on the Disc Label
Disc Label Printing Does Not Start
Disc Tray Does Not Feed Properly
Disc Tray Jammed
Disc Label Printing Does Not Start
Check1
Is the disc tray placed properly?
Open the disc tray guide, properly place the disc tray again, then press the RESUME/CANCEL button on the
printer.
Use the disc tray supplied with this printer ("L" is on the upper side).
For details on how to place the disc tray, refer to Placing a Printable Disc.
Check2
Is the printable disc placed on the disc tray?
Place the printable disc on the disc tray properly, then press the RESUME/CANCEL button.
Use the disc tray supplied with this printer ("L" is on the upper side).
For details on how to place the disc tray, refer to Placing a Printable Disc.
Check3
If disc label printing stops before it is complete, try the operation again.
If a certain period of time has elapsed while disc label printing is in progress, the printer stops initializing.
The printer resumes initializing by pressing the RESUME/CANCEL button.
Try the operation again following the on-screen instructions.
Disc Tray Does Not Feed Properly
Check1
Is the disc tray placed properly?
Properly place the disc tray again, then press the RESUME/CANCEL button.
Use the disc tray supplied with this printer ("L" is on the upper side).
For details on how to place the disc tray, refer to Placing a Printable Disc.
Check2
Unrecognizable printable disc may be placed.
Canon recommends that you use printable discs specially processed to be printed on by an inkjet printer.
Disc Tray Jammed
Pull out the disc tray gently.
If the disc tray cannot be pulled out, turn the printer off, then turn the printer back on again. The disc tray
will automatically be ejected.
When the disc tray is pulled out, place the disc tray ("L" is on the upper side) again, then retry printing.
Place the printable disc properly referring to Placing a Printable Disc.
If the disc tray is still jammed, check if there is a problem with the printable disc.
Disc Tray Does Not Feed Properly
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Printing Stops Before It Is Completed
Check1
Is the disc tray guide opened while printing on paper?
Close the disc tray guide and press the RESUME/CANCEL button on the printer.
Check2
Is the paper loaded?
Make sure that paper is loaded.
If the printer has run out of paper, load paper.
Check3
Do the printing documents have lots of photographs or illustrations?
As printing large data such as photos or graphics takes time for the printer and the computer to process, the
printer may appear to have stopped operating.
In addition, when printing data that uses a large amount of ink continuously on plain paper, the printer may
pause temporarily. In either case, wait until the process is complete.
Note
• If you are printing a document with a large printing area or printing multiple copies of a document, printing
may pause to allow the ink to dry.
Check4
Has the printer been printing continuously for a long period?
If the printer has been printing continuously for a long time, the print head or other parts around it may overheat.
The printer may stop printing at a line break for a period of time and then resume printing.
In this case, wait for a while without operation. If the printing still does not resume, interrupt your print session at
a convenient time and turn the printer off for at least 15 minutes.
Caution
• The print head and the surrounding area can become extremely hot inside the printer. Never touch the
print head or nearby components.
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Problems with Printing Quality
Print Results Not Satisfactory
Ink Is Not Ejected
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Print Results Not Satisfactory
If the print result is not satisfactory due to white streaks, misaligned lines, or uneven colors, confirm the
paper and print quality settings first.
Check1
Do the page size and media type settings match the size and type of the loaded
paper?
When these settings are incorrect, you cannot obtain a proper print result.
If you are printing a photograph or an illustration, incorrect paper type settings may reduce the quality of the
printout color.
Also, if you print with an incorrect paper type setting, the printed surface may be scratched.
In borderless printing, uneven coloring may occur depending on the combination of the paper type setting and
the loaded paper.
The method of confirming the paper and print quality settings differs depending on what you do with your printer.
To print from a PictBridge (Wireless LAN)
Confirm by using your PictBridge (Wireless LAN) compliant device.
compliant device
To print from a computer
About PictBridge (Wireless LAN) Print Settings
Confirm by using the printer driver.
Printing with Easy Setup
Check2
Make sure that the appropriate print quality is selected referring to the table in
Check 1.
Select a print quality option suitable for the paper and image for printing. If you notice blurs or uneven colors,
increase the print quality setting and try printing again.
Note
• You cannot make this setting from a PictBridge (Wireless LAN) compliant device.
Check3
If the problem is not resolved, there may be other causes.
See also the sections below:
Cannot Print to End of Job
No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks
Lines Are Misaligned
Printed Paper Curls or Has Ink Blots
Paper Is Smudged/Printed Surface Is Scratched
Back of the Paper Is Smudged
Vertical Lines Are Printed on the Sides of the Printout
Colors Are Uneven or Streaked
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Cannot Print to End of Job
Check
Is the space of your computer's hard disk sufficient?
Delete unnecessary files to free disk space.
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No Printing Results/Printing Is Blurred/Colors Are Wrong/White
Streaks
No Printing Results
Printing Is Blurred
Colors Are Wrong
White Streaks
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Check1
Did you confirm the paper and print quality settings?
Print Results Not Satisfactory
Check2
Check the status of ink tanks. Replace the ink tank if the ink has run out.
Replacing an Ink Tank
Check3
Is the orange tape or protective film remaining?
Make sure that all of the protective film is peeled off and the Y-shape air hole is exposed, as illustrated in (A).
If the orange tape is left as in (B), pull the orange tape and remove it.
Print the Nozzle Check Pattern and perform any necessary maintenance
operations such as Print Head Cleaning.
Check4
Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.
Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing, Print Head
Cleaning, and Print Head Deep Cleaning.
• If the Nozzle Check Pattern is not printed correctly:
Check to see if a particular color's ink tank is not empty.
If the Nozzle Check Pattern is not printed correctly though ink is sufficient, perform the Print Head Cleaning
and try printing the Nozzle Check Pattern again.
• If the problem is not resolved after performing the Print Head Cleaning twice:
Perform the Print Head Deep Cleaning.
If the problem is not resolved after performing the Print Head Deep Cleaning, turn off the printer and
perform another Print Head Deep Cleaning after 24 hours.
• If the problem is not resolved after performing the Print Head Deep Cleaning twice:
If Print Head Deep Cleaning does not resolve the problem, the print head may be damaged. Contact the
service center.
When using paper with one printable surface, make sure that the paper is
loaded with the printable side facing up.
Check5
Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality.
Load paper with the printable side facing up.
Refer to the instruction manual supplied with the paper for detailed information on the printable side.
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Lines Are Misaligned
Check1
Did you confirm the paper and print quality settings?
Print Results Not Satisfactory
Check2
Perform Print Head Alignment.
If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position.
Aligning the Print Head
Note
• If the problem is not resolved after performing the Print Head Alignment, perform Print Head Alignment
manually referring to Aligning the Print Head Position Manually from Your Computer.
Check3
Increase the print quality and try printing again.
Increasing the print quality in the printer driver may improve the print result.
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Printed Paper Curls or Has Ink Blots
Printed Paper Has Ink Blots
Printed Paper Curls
Check1
Did you confirm the paper and print quality settings?
Print Results Not Satisfactory
Check2
If the intensity is set high, reduce the intensity setting and try printing again.
If you are using plain paper to print images with high intensity, the paper may absorb too much ink and become
wavy, causing paper abrasion.
You can confirm the intensity using the printer driver.
Adjusting Intensity
Check3
Is Photo Paper used for printing photographs?
When printing data with high color saturation such as photographs or images in deep color, we recommend
using Photo Paper Plus Glossy II or other Canon speciality paper.
Media Types You Can Use
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Paper Is Smudged/Printed Surface Is Scratched
Paper Is Smudged
The Edges of Paper Are Smudged Printed Surface Is Smudged
Printed Surface Is Scratched
Check1
Did you confirm the paper and print quality settings?
Print Results Not Satisfactory
Check2
Is the appropriate type of paper used? Check the followings:
• Check to see if the paper you are printing on is suitable for your printing purpose.
Media Types You Can Use
• When performing Borderless Printing, make sure that the paper you are using is suitable for Borderless
Printing.
If the paper you are using is not suitable for Borderless Printing, the print quality may be reduced at the top
and bottom edges of the paper.
Printing Area
Check3
Load the paper after correcting its curl.
When using Photo Paper Plus Semi-gloss, even if the sheet is curled, load one sheet at a time as it is. If you roll
up this paper to flatten, this may cause cracks on the surface of the paper and reduce the print quality.
We recommend putting unused paper back into the package and keeping it on a level surface.
• For Plain Paper
Turn the paper over and reload it to print on the other side.
Leaving the paper loaded on the rear tray for a long time may cause the paper to curl. In this case, load the
paper with the other side facing up. It may resolve the problem.
• For Other Paper
If the curl on the four corners of the paper is more than 0.1 inch / 3 mm (A) in height, the paper may be
smudged or may not be fed properly. In such cases, follow the procedure described below to correct the
paper curl.
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1. Roll up the paper in the opposite direction to the paper curl as shown below.
2. Check that the paper is now flat.
We recommend printing curl-corrected paper one sheet at a time.
Note
• Depending on the media type, the paper may be smudged or may not be fed properly even if it is not
curled inward. In such cases, follow the procedure described below to curl the paper outward within 0.1
inch / 3 mm (B) in height before printing. This may improve the print result.
(C) Printing side
We recommend printing paper that has been curled outward one sheet at a time.
Check4
Adjust the setting to prevent paper abrasion.
Adjusting the setting to prevent paper abrasion will widen the clearance between the print head and the loaded
paper. If you notice abrasion even with the media type set correctly to match the loaded paper, set the printer to
prevent paper abrasion on the computer.
Print speed may be reduced if you apply the setting to prevent paper abrasion setting.
* Readjust the setting not to prevent paper abrasion once printing is complete. If not, this setting remains
enabled for all subsequent print jobs.
In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select the Prevent paper abrasion
check box, and then click Apply.
To open the Canon IJ Printer Utility, see Opening the Canon IJ Printer Utility.
Check5
If the intensity is set high, reduce the intensity setting and try printing again.
If you are using plain paper to print images with high intensity, the paper may absorb too much ink and become
wavy, causing paper abrasion.
Reduce the intensity setting in the printer driver and try printing again.
1. Open the Print dialog.
How to Open the Printer Driver Setup Window
2. Select Color Options in the pop-up menu.
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3. Drag the Intensity slide bar to set the intensity.
Check6
Is printing performed beyond the recommended printing area?
If you are printing beyond the recommended printing area of your printing paper, the lower edge of the paper
may become stained with ink.
Resize your original document in your application software.
Printing Area
Check7
Is the paper feed roller dirty?
Clean the paper feed roller.
Cleaning the Paper Feed Rollers from Your Computer
Note
• Cleaning the paper feed roller will wear the roller, so perform this procedure only when necessary.
Check8
Is the inside of the printer dirty?
When performing duplex printing, the inside of the printer may become stained with ink, causing the printout to
become smudged.
Perform the Bottom Plate Cleaning to clean the inside of the printer.
Cleaning Inside the Printer
Note
• To prevent the inside of the printer from stains, set the paper size correctly.
Check9
Set the time to dry the printed surface longer.
Doing so gives the printed surface enough time to dry so that paper smudged and scratched are prevented.
1. Make sure that the printer is turned on.
2. Open the Canon IJ Printer Utility.
Opening the Canon IJ Printer Utility
3. Select Custom Settings in the pop-up menu.
4. Drag the Ink Drying Wait Time: slide bar to set the wait time, and then click Apply.
5. Confirm the message and click OK.
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Back of the Paper Is Smudged
Check1
Did you confirm the paper and print quality settings?
Print Results Not Satisfactory
Check2
Perform the Bottom Plate Cleaning to clean the inside of the printer.
Cleaning Inside the Printer
Note
• When performing borderless printing, duplex printing, or too much printing, the inside may become stained
with ink.
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Vertical Lines Are Printed on the Sides of the Printout
Check
Is the size of the loaded paper correct?
The vertical lines may be printed in the margin if the size of the loaded paper is larger than that you have
specified.
Set the paper size correctly according to the paper you loaded.
Print Results Not Satisfactory
Note
• The direction of the vertical line pattern may vary depending on the image data or the print setting.
• This printer performs automatic cleaning when necessary to keep printouts clean. A small amount of ink is
ejected for cleaning.
Although ink is usually ejected on the ink absorber, it may be ejected on the paper if you load paper larger
than that you have specified.
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Colors Are Uneven or Streaked
Colors Are Uneven
Colors Are Streaked
Check1
Did you confirm the paper and print quality settings?
Print Results Not Satisfactory
Check2
Print the Nozzle Check Pattern and perform any necessary maintenance
operations such as Print Head Cleaning.
Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.
Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing, Print Head
Cleaning, and Print Head Deep Cleaning.
• If the Nozzle Check Pattern is not printed correctly:
Check to see if a particular color's ink tank is not empty.
If the Nozzle Check Pattern is not printed correctly though ink is sufficient, perform the Print Head Cleaning
and try printing the Nozzle Check Pattern again.
• If the problem is not resolved after performing the Print Head Cleaning twice:
Perform the Print Head Deep Cleaning.
If the problem is not resolved after performing the Print Head Deep Cleaning, turn off the printer and
perform another Print Head Deep Cleaning after 24 hours.
• If the problem is not resolved after performing the Print Head Deep Cleaning twice:
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If Print Head Deep Cleaning does not resolve the problem, the print head may be damaged. Contact the
service center.
Check3
Perform Print Head Alignment.
Aligning the Print Head
Note
• If the problem is not resolved after performing the Print Head Alignment, perform Print Head Alignment
manually referring to Aligning the Print Head Position Manually from Your Computer.
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Ink Is Not Ejected
Check1
Has the ink run out?
Open the top cover, then check the status of ink lamp.
Checking the Ink Status
Check2
Is the orange tape or protective film remaining?
Make sure that all of the protective film is peeled off and the Y-shape air hole is exposed, as illustrated in (A).
If the orange tape is left as in (B), pull the orange tape and remove it.
Check3
Are the print head nozzles clogged?
Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.
Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing, Print Head
Cleaning, and Print Head Deep Cleaning.
• If the Nozzle Check Pattern is not printed correctly:
Check to see if a particular color's ink tank is not empty.
If the Nozzle Check Pattern is not printed correctly though ink is sufficient, perform the Print Head Cleaning
and try printing the Nozzle Check Pattern again.
• If the problem is not resolved after performing the Print Head Cleaning twice:
Perform the Print Head Deep Cleaning.
If the problem is not resolved after performing the Print Head Deep Cleaning, turn off the printer and
perform another Print Head Deep Cleaning after 24 hours.
• If the problem is not resolved after performing the Print Head Deep Cleaning twice:
If Print Head Deep Cleaning does not resolve the problem, the print head may be damaged. Contact the
service center.
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Problems with the Printer
The Printer Cannot Be Powered On
The Printer Turns Off Unintentionally
Cannot Connect to Computer with a USB Cable Properly
Cannot Communicate with the Printer with USB Connection
Print Head Holder Does Not Move to the Position for Replacing
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The Printer Cannot Be Powered On
Check1
Press the ON button.
Make sure that the power plug is securely plugged into the power cord
connector of the printer, then turn it back on.
Check2
Unplug the printer from the power supply, then plug the printer back in and turn
the printer back on after leaving it for at least 3 minutes.
Check3
If the problem is not resolved, contact the service center.
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The Printer Turns Off Unintentionally
Check
Deactivate the setting to turn the unit off automatically.
The printer turns off automatically according to the elapsed time you specified if you activate the setting to turn
the unit off automatically.
If you do not want the printer to turn off automatically, open Canon IJ Printer Utility, select Power Settings in the
pop-up menu, then select Disable for Auto Power Off on Auto Power.
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Cannot Connect to Computer with a USB Cable Properly
Printing Speed Is Slow/Hi-Speed USB Connection Does Not Work
If your system environment is not fully compatible with Hi-Speed USB, the printer will operate at a lower
speed provided under USB 1.1. In this case, the printer operates properly but printing speed may slow
down due to communication speed.
Check the following to make sure that your system environment supports HiSpeed USB connection.
Check
• Does the USB port on your computer support Hi-Speed USB connection?
• Does the USB cable or the USB hub support Hi-Speed USB connection?
Be sure to use a certified Hi-Speed USB cable. We recommend that the cable is no longer than around
10 feet / 3 meters.
• Does the operating system of your computer support Hi-Speed USB connection?
Obtain and install the latest update for your computer.
• Does the Hi-Speed USB driver operate properly?
Obtain the latest version of the Hi-Speed USB driver compatible with your hardware and reinstall it on
your computer.
Important
• For details on Hi-Speed USB of your system environment, contact the manufacturer of your computer,
USB cable, or USB hub.
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Cannot Communicate with the Printer with USB Connection
Check1
Make sure that the printer is turned on.
Check2
Make sure that the USB cable is connected properly.
See Connecting the Printer to the Computer Using a USB Cable to connect the USB cable properly.
Check3
Do not start up IJ Network Tool while printing.
Check4
Do not print while IJ Network Tool is running.
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Print Head Holder Does Not Move to the Position for Replacing
Check1
Is the POWER lamp off?
Check if the POWER lamp is lit.
The print head holder will not move unless the power is on. If the POWER lamp is off, close the top cover and
turn the printer on.
While the POWER lamp is flashing, the printer is initializing. Wait until the POWER lamp stops flashing and
remains lit, and then open the top cover again.
Check2
Is the Alarm lamp flashing?
Close the top cover, confirm the number of times the Alarm lamp is flashing, take the appropriate action to
resolve the error, and then reopen it. For details on how to resolve the error, see If an Error Occurs.
Check3
Has the top cover been left open for 10 minutes or longer?
If the top cover is left open for more than 10 minutes, the print head holder moves to the position to protect it to
prevent the print head from drying out. Close and reopen the top cover to return the print head holder to the
position for replacing.
Check4
Has the printer been printing continuously for a long period?
Close the top cover, wait a while, then reopen it.
If the printer has been printing continuously for a long time, the print head holder may not move to the position
for replacing since the print head may overheat.
Note
• Opening the top cover while printing moves the print head holder to the position to protect it. Close the
top cover, and reopen it after printing finishes.
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Problems with Installation/Downloading
Cannot Install the Printer Driver
Uninstalling IJ Network Tool
312
Cannot Install the Printer Driver
Reinstall the printer driver.
When you reinstall the printer driver, install it from our website.
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Uninstalling IJ Network Tool
Follow the procedure below to uninstall IJ Network Tool from your computer.
Important
• Even if IJ Network Tool is uninstalled, you can print from the computer over network. However, you
cannot change the network settings over network.
1. Select Applications from the Go menu of Finder, double-click Canon Utilities > IJ
Network Tool, drag the Canon IJ Network Tool icon into the Trash.
2. Restart the computer.
Empty the Trash and restart your computer.
Note
• To reinstall IJ Network Tool, uninstall IJ Network Tool, then install it again from our website.
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About Errors/Messages Displayed
If an Error Occurs
A Message Is Displayed
Error Message Appears on a PictBridge (Wireless LAN) Compliant Device
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If an Error Occurs
When an error occurs in printing such as the printer is out of paper or paper is jammed, a troubleshooting
message is displayed automatically. Take the appropriate action described in the message.
When an error occurs, the Alarm lamp flashes orange and a Support Code (error number) is displayed on
the computer screen. For some errors, the POWER lamp and the Alarm lamp flashes alternately. Check the
status of the lamps and the message, then take the appropriate action to resolve the error.
Support Code Corresponding to the Number of Flashes of the Alarm Lamp
Example of 2 times flashing:
(A) Flashes
(B) Goes off
Number of flashes Cause
Support Code
2 flashes
There is no paper in the rear tray.
1000
There is no disc tray.
1001
Printable disc (BD/DVD/CD, etc.) is not set.
1002
The paper size in the print settings and the size of the loaded paper do
not match.
2100, 2101
The front cover is closed.
1250
Paper is jammed in the paper output slot or in the rear tray.
1300
If the lamp on the ink tank is flashing, ink may have run out.
1600
The ink tank is not installed.
1660
5 flashes
The print head may be damaged.
1401, 1403, 1405
6 flashes
A certain period of time has elapsed while disc label printing is in
progress.
1830
The disc tray guide is closed.
1850
The disc tray guide is open.
1851
The disc tray guide has been closed.
1855
3 flashes
4 flashes
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7 flashes
The disc tray guide has been opened.
1856
The disc tray guide is open when starting disc label printing.
1857
The disc tray guide is open after replacing the ink tank.
1858
Some ink tanks are not installed in the correct position. (The lamp on the
ink tank flashes.)
1680
More than one ink tanks of the same color are installed. (The lamp on the 1681
ink tank flashes.)
8 flashes
The ink absorber is almost full.
1700, 1701
11 flashes
Automatic Print Head Alignment failed.
2500
Cannot perform printing with the current print setting.
4103
12 flashes
You cannot print the contents on CREATIVE PARK PREMIUM.
4100
13 flashes
The remaining ink level cannot be correctly detected. (The lamp on the
ink tank flashes.)
1683
14 flashes
The ink tank cannot be recognized.
1684
15 flashes
The ink tank cannot be recognized.
1410, 1411, 1412,
1413, 1414, 1415
16 flashes
The ink has run out. (The lamp on the ink tank flashes.)
1688
21 flashes
The printer cannot detect the paper size.
2103
22 flashes
The printer has detected that the paper has been fed aligned to one side.
2102
Support Code Corresponding to the Number of Alternate Flashes of the
POWER Lamp and the Alarm Lamp
Example of 2 times flashing:
(A) Flashes
(B) Goes off
Number of flashes
Cause
Support Code
317
2 flashes
Printer error has occurred.
5100
7 flashes
Printer error has occurred.
5B00, 5B01
10 flashes
An error requiring you to contact the
service center has occurred.
B200
Other cases than above Printer error has occurred.
5101, 5200, 5400, 5700, 5C00, 5C20, 6000, 6001,
6500, 6502, 6800, 6801, 6900, 6901, 6902, 6910,
6911, 6930, 6931, 6932, 6933, 6940, 6941, 6942,
6943, 6944, 6945, 6946, 6A80, 6A81, 6A90, C000
• When a Support Code and a message are displayed on the computer screen:
* The screen differs depending on the OS you are using.
Note
• You can confirm the actions against errors with Support Codes on your computer by searching a
Support Code.
Click Here to Search
For details on how to resolve errors without Support Codes, see A Message Is Displayed.
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A Message Is Displayed
This section describes some of the errors or messages.
Note
• A Support Code (error number) is displayed on the computer for some error or message. For details on
errors with Support Codes, refer to Support Code List.
The Inkjet Printer/Scanner/Fax Extended Survey Program Icon Appears
If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, the printer and application
software usage information is scheduled to be sent every month for about ten years. The Inkjet Printer/
Scanner/Fax Extended Survey Program icon appears in the Dock when it is time to send the printer
usage information.
Read the instructions on the screen after clicking the icon, then follow the procedure below.
• If you agree to participate in the survey program:
Click Agree, then follow the on-screen instructions. The printer usage information will be sent via the
Internet. If you have followed the on-screen instructions, the information will be sent automatically
from the second time onward and the confirmation screen will not be displayed again.
Note
• If you deselect the Send automatically from the next time check box, the information will not
be sent automatically from the second time onward and the Inkjet Printer/Scanner/Fax
Extended Survey Program icon will appear in the Dock at the time of the next survey.
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• If you do not agree to participate in the survey program:
Click Do not agree. The confirmation screen will be closed, and the survey at that time is skipped.
The confirmation screen will be displayed again one month later.
• To stop sending the information:
Click Turn off. The Inkjet Printer/Scanner/Fax Extended Survey Program is stopped, and the
information will not be sent. To resume the survey, see Changing the setting:.
• To uninstall the Inkjet Printer/Scanner/Fax Extended Survey Program:
1. Stop the Inkjet Printer/Scanner/Fax Extended Survey Program.
Changing the setting:
2. Select Applications from the Go menu of Finder, and double-click the Canon Utilities folder,
then the Inkjet Extended Survey Program folder.
3. Place the Canon Inkjet Printer/Scanner/Fax Extended Survey Program.app file into the
Trash.
4. Restart the computer.
Empty the Trash and restart your computer.
• Changing the setting:
To display the confirmation screen every time the printer usage information is sent or to resume
surveying, follow the procedure below.
1. Select Applications from the Go menu of Finder, and double-click the Canon Utilities folder,
then the Inkjet Extended Survey Program folder.
2. Double-click the Canon Inkjet Printer/Scanner/Fax Extended Survey Program icon.
◦ Do not display the confirmation screen when information is sent:
If the check box is selected, the information will be sent automatically.
If the check box is not selected, the Inkjet Printer/Scanner/Fax Extended Survey Program
icon will appear in the Dock at the time of the next survey. Click the icon, then follow the onscreen instructions.
◦ Turn off/Turn on button:
Click the Turn off button to stop the Inkjet Printer/Scanner/Fax Extended Survey Program.
Click the Turn on button to restart the Inkjet Printer/Scanner/Fax Extended Survey Program.
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Error Message Appears on a PictBridge (Wireless LAN) Compliant
Device
The following are the possible errors that may occur when printing directly from a PictBridge (Wireless LAN)
compliant device and the countermeasures to clear them.
Note
• This section describes errors that are indicated on Canon-brand PictBridge (Wireless LAN) compliant
devices. The error messages and operations may vary depending on the device you are using. For
errors on non-Canon PictBridge (Wireless LAN) compliant devices, check the status of the Alarm lamp
and take the appropriate action to clear the error. For details, see If an Error Occurs.
• For the errors indicated on the PictBridge (Wireless LAN) compliant device and their solution, also refer
to the instruction manual of the device. For other troubles on the device, contact the manufacturer.
Error Message on
Action
the PictBridge
(Wireless LAN)
Compliant Device
"Printer in use"
If the printer is printing from the computer or warming up, wait until the job ends.
When it is ready, the printer starts printing automatically.
If the printer is not printing from the computer or warming up, check the number of how many the
Alarm lamp flashes and take the appropriate action to resolve the error.
If an Error Occurs
"No paper"
Load paper, and select Continue* in the display on your PictBridge (Wireless LAN) compliant
device.
* To resume printing, you can also press the RESUME/CANCEL button on the printer instead of
selecting Continue on the device.
"Paper Error"
• If the front cover is closed, open it and select Continue* in the display on your PictBridge
(Wireless LAN) compliant device.
* To resume printing, you can also press the RESUME/CANCEL button on the printer
instead of selecting Continue on the device.
• If the disc tray guide is opened, close it and select Stop in the display on your PictBridge
(Wireless LAN) compliant device to stop printing.
If neither of the above is applied, check the number of how many the Alarm lamp flashes
and take the appropriate action to resolve the error.
If an Error Occurs
"Paper jam"
Select Stop in the display on your PictBridge (Wireless LAN) compliant device to stop printing.
Remove the jammed paper, load new paper, press the RESUME/CANCEL button on the printer,
then try printing again.
"Printer cover
open"
Close the top cover on the printer.
"Waste tank
full"/"Ink absorber
full"
The ink absorber is nearly full.
Check the number of how many the Alarm lamp flashes and take the appropriate action to
resolve the error.
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If an Error Occurs
"No ink"/"Ink
cassette error"
Check the number of how many the Alarm lamp flashes and take the appropriate action to
resolve the error.
If an Error Occurs
"Ink Error"
An ink tank that was once empty is installed.
When the Alarm lamp flashes 13 times, refer to 1683 to resolve the error.
"Hardware Error"
The ink tank cannot be recognized. (The lamp on the ink tank is off.)
Replace the ink tank.
Replacing an Ink Tank
"Printer error"
An error requiring servicing may have occurred.
Turn off the printer, and unplug the power cord of the printer from the power supply.
Plug the printer back in and turn the printer back on.
If the problem is not resolved, contact the service center.
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If You Cannot Resolve the Problem
If you cannot resolve the problem with any of the workarounds in this chapter, please contact the seller of
the printer or the service center.
Canon support staff are trained to be able to provide technical support to satisfy customers.
Caution
• If the printer emits any unusual sound, smoke, or odor, turn it off immediately. Unplug the power cord
from the outlet and contact the seller or the service center. Never attempt to repair or disassemble the
printer yourself.
• Attempts by customers to repair or take apart the printer will invalidate any warranty regardless of
whether the warranty has expired.
Before contacting the service center, confirm the following:
• Product name:
* Your printer's name is located on the front cover of the setup manual.
• Serial number: please refer to the setup manual
• Details of the problem
• What you tried to solve the problem, and what happened
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Support Code List
The support code appears on the computer screen when an error occurs.
"Support Code" means the error number and appears with an error message.
When an error occurs, check the support code displayed on the computer screen and take the appropriate
action.
Support Code Appears on the Computer Screen
• 1000 to 1ZZZ
1000 1001 1002 1200 1250 1300
1401 1403 1405 1410 1411 1412
1413 1414 1415 1600 1660 1680
1681 1683 1684 1688 1700 1701
1830 1850 1851 1855 1856 1857
1858
• 2000 to 2ZZZ
2100 2101 2102 2103 2500
• 4000 to 4ZZZ
4100 4103
• 5000 to 5ZZZ
5100 5101 5200 5400 5700 5B00
5B01 5C00 5C20
• 6000 to 6ZZZ
6000 6001 6500 6502 6800 6801
6900 6901 6902 6910 6911 6930
6931 6932 6933 6940 6941 6942
6943 6944 6945 6946 6A80 6A81
6A90
324
• A000 to ZZZZ
B200 C000
About the support code for paper jam, you can also refer to Support Code List (When Paper Is Jammed).
325
Support Code List (When Paper Is Jammed)
If the paper is jammed, remove it following the procedure appropriate for each case.
• If you can see the jammed paper at the paper output slot or the rear tray:
1300
• If the paper tears and you cannot remove it from the paper output slot or from the rear tray:
Paper Is Jammed inside the Printer
• Cases other than above:
In Other Cases
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1300
Cause
Paper is jammed in the paper output slot or in the rear tray.
Action
Remove the jammed paper following the procedure below.
Note
• If you need to turn off the printer to remove jammed paper during printing, press the RESUME/
CANCEL button to cancel print jobs before turning off the printer.
1. Pull the paper out slowly, either from the rear tray or from the paper output slot,
whichever is easier.
Hold the paper with your hands, then pull the paper out slowly not to tear it.
Note
• If you cannot pull the paper out, turn the printer off and turn it back on. The paper may be
ejected automatically.
• If the paper tears and you cannot remove the jammed paper from the paper output slot or the
rear tray, remove the paper from inside the printer.
Paper Is Jammed inside the Printer
2. Reload the paper, and press the RESUME/CANCEL button on the printer.
If you turned off the printer in step 1, all print jobs in the queue are canceled. Reprint if necessary.
Note
• When reloading the paper, confirm that you are using the paper suited for printing and are
loading it correctly.
• We recommend you use paper other than A5 sized one to print documents with photos or
graphics; otherwise, the printout may curl and cause paper exit jams.
327
If you cannot remove the paper or the paper tears inside the printer, or if the paper jam error continues
after removing the paper, contact the service center.
328
Paper Is Jammed inside the Printer
If the jammed paper tears and you cannot remove the paper either from the paper output slot or from the
rear tray, or if the jammed paper remains inside the printer, remove the paper following the procedure
below.
Note
• If you need to turn off the printer to remove jammed paper during printing, press the RESUME/CANCEL
button to cancel print jobs before turning off the printer.
1. Turn off the printer, and unplug the power cord of the printer from the power supply.
2. Open the top cover.
Important
• Do not touch the clear film (A) or the white belt (B).
If the paper or your hands touch these parts and blot or scratch them, the printer can be
damaged.
3. Make sure that the jammed paper is not under the print head holder.
If the jammed paper is under the print head holder, move the print head holder to the right edge or the
left edge whichever is easier to remove the paper.
When you move the print head holder, hold the top of the print head holder and slide it slowly to the right
edge or the left edge.
329
4. Hold the jammed paper with your hands.
If the paper is rolled up, pull it out.
5. Pull the paper slowly not to tear it, then pull the paper out.
330
6. Make sure that all the jammed paper is removed.
If the paper is torn, a piece of paper may remain inside the printer. Check the following and remove the
piece of paper if it remains.
• Does the piece of paper remain under the print head holder?
• Does the little piece of paper remain inside the printer?
• Does the piece of paper remain in the right side or the left side space (C) inside the printer?
7. Close the top cover.
All print jobs in the queue are canceled. Reprint if necessary.
Note
• When reloading the paper, confirm that you are using the paper suited for printing and are loading
it correctly. If the message about paper jam is displayed on the computer screen when you
resume printing after removing all the jammed paper, a piece of paper may remain inside the
printer. In this case, confirm that no piece of paper remains inside the printer.
If you cannot remove the paper or the paper tears inside the printer, or if the paper jam error continues after
removing the paper, contact the service center.
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In Other Cases
Make sure of the following:
Check1
Are there any foreign objects around the paper output slot?
Check2
Are there any foreign objects in the rear tray?
If there are any foreign objects in the rear tray, be sure to turn off the printer, unplug it from the power supply,
then remove the foreign object.
Check3
Is the paper curled?
Load the paper after correcting its curl.
Check4
Is the loaded paper the A3 sized plain paper?
Only when A3 sized plain paper jams frequently near the paper output slot or is curled, set to the printer to
prevent paper jam with the printer driver.
Print speed or print quality may be reduced if you apply the setting to prevent paper jam.
* Readjust the setting not to prevent paper jam once printing is complete. If not, this setting remains enabled for
all subsequent print jobs.
• In Windows:
332
Open the printer driver setup window, and in Custom Settings in the Maintenance sheet, select the
Prevent paper jam check box, and then click OK.
• In Mac OS:
In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select the Prevent paper jam
check box, and then click Apply.
333
1000
Cause
There is no paper in the rear tray.
Action
Load paper in the rear tray and press the printer's RESUME/CANCEL button.
334
1001
Cause
There is no disc tray.
Action
When printing on printable discs (BD/DVD/CD, etc.), use the disc tray supplied with this printer ("L" is on
the upper side). Place a printable disc on the disc tray, attach the disc tray to the printer, then press the
printer's RESUME/CANCEL button.
335
1002
Cause
Printable disc (BD/DVD/CD, etc.) is not set.
Action
When printing on printable discs, use the disc tray supplied with this printer ("L" is on the upper side).
Place a printable disc on the disc tray, attach the disc tray to the printer, then press the printer's RESUME/
CANCEL button.
336
1200
Cause
The top cover is open.
Action
Close the top cover and wait for a while.
337
1250
Cause
The front cover is closed.
Action
Open the front cover to resume printing.
338
1401
Cause
The print head may be damaged.
Action
Contact the service center.
339
1403
Cause
The print head may be damaged.
Action
Contact the service center.
340
1405
Cause
The print head may be damaged.
Action
Contact the service center.
341
1410
Cause
The ink tank cannot be recognized.
Action
Open the top cover and replace the ink tank which lamp is off.
342
1411
Cause
The ink tank cannot be recognized.
Action
Open the top cover and replace the ink tank which lamp is off.
343
1412
Cause
The ink tank cannot be recognized.
Action
Open the top cover and replace the ink tank which lamp is off.
344
1413
Cause
The ink tank cannot be recognized.
Action
Open the top cover and replace the ink tank which lamp is off.
345
1414
Cause
The ink tank cannot be recognized.
Action
Open the top cover and replace the ink tank which lamp is off.
346
1415
Cause
The ink tank cannot be recognized.
Action
Open the top cover and replace the ink tank which lamp is off.
347
1600
Cause
If the lamp on the ink tank is flashing, ink may have run out.
Action
Replacing the ink tank is recommended.
If printing is in progress and you want to continue printing, press the printer's RESUME/CANCEL button
with the ink tank installed. Then printing can continue. Replacing the ink tank is recommended after the
printing. The printer may be damaged if printing is continued under the ink out condition.
Note
• If multiple ink lamps are flashing red, check the status of each ink tank.
348
1660
Cause
The ink tank is not installed.
Action
Install the ink tank.
349
1680
Cause
Some ink tanks are not installed in the correct position. (The lamp on the ink tank flashes.)
Action
Confirm that the ink tanks are installed in the appropriate positions.
350
1681
Cause
More than one ink tanks of the same color are installed. (The lamp on the ink tank flashes.)
Action
Confirm that the ink tanks are installed in the appropriate positions.
351
1683
Cause
The remaining ink level cannot be correctly detected. (The lamp on the ink tank flashes.)
Action
Replace the ink tank and close the top cover.
Printing with an ink tank that was once empty may damage the printer.
If you want to continue printing in this condition, you need to release the function for detecting the
remaining ink level. Press and hold the printer's RESUME/CANCEL button for at least 5 seconds, and
then release it.
With this operation, releasing the function for detecting the remaining ink level is memorized. Please be
advised that Canon shall not be liable for any printer malfunction or damage caused by refilled ink tanks.
352
1684
Cause
The ink tank cannot be recognized.
Action
Printing cannot be executed because the ink tank may not be installed properly or may not be compatible
with this printer.
Install the appropriate ink tank.
If you want to cancel printing, press the printer's RESUME/CANCEL button.
353
1688
Cause
The ink has run out. (The lamp on the ink tank flashes.)
Action
Replace the ink tank and close the top cover.
Printing under the current condition may damage the printer.
If you want to continue printing in this condition, you need to release the function for detecting the
remaining ink level. Press and hold the printer's RESUME/CANCEL button for at least 5 seconds, and
then release it.
With this operation, releasing the function for detecting the remaining ink level is memorized. Please be
advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation
of printing under the ink out condition.
354
1700
Cause
The ink absorber is almost full.
Action
Press the printer's RESUME/CANCEL button to continue printing. Contact the service center.
355
1701
Cause
The ink absorber is almost full.
Action
Press the printer's RESUME/CANCEL button to continue printing. Contact the service center.
356
1830
Cause
A certain period of time has elapsed while disc label printing is in progress.
Action
If a certain period of time has elapsed while disc label printing is in progress, the printer stops initializing.
The printer resumes initializing by pressing the RESUME/CANCEL button.
Try the operation again following the on-screen instructions.
357
1850
Cause
The disc tray guide is closed.
Action
Open the disc tray guide, attach the disc tray properly, then press the printer's RESUME/CANCEL button.
358
1851
Cause
The disc tray guide is open.
Action
When printing other than disc label printing is started, close the disc tray guide.
Close the disc tray guide, then press the printer's RESUME/CANCEL button.
359
1855
Cause
The disc tray guide has been closed.
Action
Open the disc tray guide, then press the printer's RESUME/CANCEL button.
Do not open or close the disc tray guide while printing is in progress. Doing so may damage the printer.
360
1856
Cause
The disc tray guide has been opened.
Action
While printing other than disc label printing, close the disc tray guide.
Close the disc tray guide, then press the printer's RESUME/CANCEL button.
Do not open or close the disc tray guide while printing is in progress. Doing so may damage the printer.
361
1857
Cause
The disc tray guide is open when starting disc label printing.
Action
When starting disc label printing, close the disc tray guide for the printer to prepare to print.
Close the disc tray guide, then press the printer's RESUME/CANCEL button.
362
1858
Cause
The disc tray guide is open after replacing the ink tank.
Action
After replacing the ink tank, close the disc tray guide and the top cover.
Press the printer's RESUME/CANCEL button to dismiss the error.
363
2100
Cause
The paper size in the print settings and the size of the loaded paper do not match.
Action
Check the print settings and the loaded paper, load paper of the correct size, then press the printer's
RESUME/CANCEL button.
If you want to cancel printing, press the printer's RESUME/CANCEL button again while the POWER lamp
is flashing.
364
2101
Cause
The paper size in the print settings and the size of the loaded paper do not match.
Action
Check the print settings and the loaded paper, load paper of the correct size, then press the printer's
RESUME/CANCEL button.
If you want to cancel printing, press the printer's RESUME/CANCEL button again while the POWER lamp
is flashing.
365
2102
Cause
The printer has detected that the paper has been fed aligned to one side.
Action
Load the paper into the center of the rear tray, then slide the paper guides to align with the both edges of
the paper stack.
Press the printer's RESUME/CANCEL button to dismiss the error.
366
2103
Cause
The printer cannot detect the paper size.
Action
Press the printer's RESUME/CANCEL button to dismiss the error, then try to print again.
If this error still occurs even after printing again, set the printer not to detect the paper width by using the
printer driver or Remote UI.
Note
• Depending on the type of paper, the printer may not detect the paper width.
Additionally, if the top cover is opened while printing is in progress, the printer may not detect the
paper width.
367
2500
Cause
The cause of following may have occurred the failure of Automatic Print Head Alignment.
• Print head nozzles are clogged.
• The paper of size other than A4 or Letter is loaded.
• The paper output slot is exposed to strong light.
Action
Press the printer's RESUME/CANCEL button to dismiss the error, then take the actions described below.
• Print the nozzle check pattern to check the status of the print head.
• Load one sheet of A4/Letter-sized plain paper and perform Automatic Print Head Alignment again.
• Adjust your operating environment and/or the position of the printer so that the paper output slot is not
exposed directly to strong light.
After carrying out the above measures, if the problem continues after aligning the print head again, press
the printer's RESUME/CANCEL button to dismiss the error, and then perform Manual Print Head
Alignment.
368
4100
Cause
The specified data cannot be printed.
Action
When you print the contents on CREATIVE PARK PREMIUM, confirm the message on the computer
screen, make sure that genuine Canon ink tanks are installed properly for all colors, then start printing
again.
369
4103
Cause
Cannot perform printing with the current print settings.
Action
Press the printer's RESUME/CANCEL button, to cancel printing.
Then, change the print settings and print again.
370
5100
Cause
Printer error has occurred.
Action
Cancel printing, and turn off the printer. Then clear the jammed paper or protective material that is
preventing the print head holder from moving, and turn on the printer again.
If the problem is not resolved, contact the service center.
Important
• When you clear the jammed paper or protective material that is preventing the print head holder from
moving, be careful not to touch the components inside the printer. The printer may not print out
properly if you touch it.
371
5101
Cause
Printer error has occurred.
Action
Remove the protective material, turn the printer off, and turn it back on.
If the problem is not resolved, contact the service center.
372
5200
Cause
Printer error has occurred.
Action
Turn off the printer, and unplug the power cord of the printer from the power supply.
Plug the printer back in and turn the printer back on.
If the problem is not resolved, contact the service center.
373
5400
Cause
Printer error has occurred.
Action
Turn off the printer, and unplug the power cord of the printer from the power supply.
Plug the printer back in and turn the printer back on.
If the problem is not resolved, contact the service center.
374
5700
Cause
Printer error has occurred.
Action
Turn off the printer, and unplug the power cord of the printer from the power supply.
Plug the printer back in and turn the printer back on.
If the problem is not resolved, contact the service center.
375
5B00
Cause
Printer error has occurred.
Action
Contact the service center.
376
5B01
Cause
Printer error has occurred.
Action
Contact the service center.
377
5C00
Cause
Printer error has occurred.
Action
Turn off the printer, and unplug the power cord of the printer from the power supply.
Plug the printer back in and turn the printer back on.
If the problem is not resolved, contact the service center.
378
5C20
Cause
Printer error has occurred.
Action
Turn off the printer, and unplug the power cord of the printer from the power supply.
Plug the printer back in and turn the printer back on.
If the problem is not resolved, contact the service center.
379
6000
Cause
Printer error has occurred.
Action
Turn off the printer, and unplug the power cord of the printer from the power supply.
Plug the printer back in and turn the printer back on.
If the problem is not resolved, contact the service center.
380
6001
Cause
Printer error has occurred.
Action
If the front cover is closed, open it.
Turn off the printer, and unplug the power cord of the printer from the power supply.
Plug the printer back in and turn the printer back on.
If the problem is not resolved, contact the service center.
Important
• Do not close the front cover while the printer is in operation; otherwise, an error will occur.
381
6500
Cause
Printer error has occurred.
Action
Turn off the printer, and unplug the power cord of the printer from the power supply.
Plug the printer back in and turn the printer back on.
If the problem is not resolved, contact the service center.
382
6502
Cause
Printer error has occurred.
Action
Turn off the printer, and unplug the power cord of the printer from the power supply.
Plug the printer back in and turn the printer back on.
If the problem is not resolved, contact the service center.
383
6800
Cause
Printer error has occurred.
Action
Turn off the printer, and unplug the power cord of the printer from the power supply.
Plug the printer back in and turn the printer back on.
If the problem is not resolved, contact the service center.
384
6801
Cause
Printer error has occurred.
Action
Turn off the printer, and unplug the power cord of the printer from the power supply.
Plug the printer back in and turn the printer back on.
If the problem is not resolved, contact the service center.
385
6900
Cause
Printer error has occurred.
Action
Turn off the printer, and unplug the power cord of the printer from the power supply.
Plug the printer back in and turn the printer back on.
If the problem is not resolved, contact the service center.
386
6901
Cause
Printer error has occurred.
Action
Turn off the printer, and unplug the power cord of the printer from the power supply.
Plug the printer back in and turn the printer back on.
If the problem is not resolved, contact the service center.
387
6902
Cause
Printer error has occurred.
Action
Turn off the printer, and unplug the power cord of the printer from the power supply.
Plug the printer back in and turn the printer back on.
If the problem is not resolved, contact the service center.
388
6910
Cause
Printer error has occurred.
Action
Turn off the printer, and unplug the power cord of the printer from the power supply.
Plug the printer back in and turn the printer back on.
If the problem is not resolved, contact the service center.
389
6911
Cause
Printer error has occurred.
Action
Turn off the printer, and unplug the power cord of the printer from the power supply.
Plug the printer back in and turn the printer back on.
If the problem is not resolved, contact the service center.
390
6930
Cause
Printer error has occurred.
Action
Turn off the printer, and unplug the power cord of the printer from the power supply.
Plug the printer back in and turn the printer back on.
If the problem is not resolved, contact the service center.
391
6931
Cause
Printer error has occurred.
Action
Turn off the printer, and unplug the power cord of the printer from the power supply.
Plug the printer back in and turn the printer back on.
If the problem is not resolved, contact the service center.
392
6932
Cause
Printer error has occurred.
Action
Turn off the printer, and unplug the power cord of the printer from the power supply.
Plug the printer back in and turn the printer back on.
If the problem is not resolved, contact the service center.
393
6933
Cause
Printer error has occurred.
Action
Turn off the printer, and unplug the power cord of the printer from the power supply.
Plug the printer back in and turn the printer back on.
If the problem is not resolved, contact the service center.
394
6940
Cause
Printer error has occurred.
Action
Turn off the printer, and unplug the power cord of the printer from the power supply.
Plug the printer back in and turn the printer back on.
If the problem is not resolved, contact the service center.
395
6941
Cause
Printer error has occurred.
Action
Turn off the printer, and unplug the power cord of the printer from the power supply.
Plug the printer back in and turn the printer back on.
If the problem is not resolved, contact the service center.
396
6942
Cause
Printer error has occurred.
Action
Turn off the printer, and unplug the power cord of the printer from the power supply.
Plug the printer back in and turn the printer back on.
If the problem is not resolved, contact the service center.
397
6943
Cause
Printer error has occurred.
Action
Turn off the printer, and unplug the power cord of the printer from the power supply.
Plug the printer back in and turn the printer back on.
If the problem is not resolved, contact the service center.
398
6944
Cause
Printer error has occurred.
Action
Turn off the printer, and unplug the power cord of the printer from the power supply.
Plug the printer back in and turn the printer back on.
If the problem is not resolved, contact the service center.
399
6945
Cause
Printer error has occurred.
Action
Turn off the printer, and unplug the power cord of the printer from the power supply.
Plug the printer back in and turn the printer back on.
If the problem is not resolved, contact the service center.
400
6946
Cause
Printer error has occurred.
Action
Turn off the printer, and unplug the power cord of the printer from the power supply.
Plug the printer back in and turn the printer back on.
If the problem is not resolved, contact the service center.
401
6A80
Cause
Printer error has occurred.
Action
Turn off the printer, and unplug the power cord of the printer from the power supply.
Plug the printer back in and turn the printer back on.
If the problem is not resolved, contact the service center.
402
6A81
Cause
Printer error has occurred.
Action
Turn off the printer, and unplug the power cord of the printer from the power supply.
Plug the printer back in and turn the printer back on.
If the problem is not resolved, contact the service center.
403
6A90
Cause
Printer error has occurred.
Action
Turn off the printer, and unplug the power cord of the printer from the power supply.
Plug the printer back in and turn the printer back on.
If the problem is not resolved, contact the service center.
404
B200
Cause
An error requiring you to contact the service center has occurred.
Action
Turn off the printer, and unplug the power cord of the printer from the power supply.
Contact the service center.
405
C000
Cause
Printer error has occurred.
Action
Turn off the printer, and unplug the power cord of the printer from the power supply.
Plug the printer back in and turn the printer back on.
If the problem is not resolved, contact the service center.
406