Dear users of Inspur Yingxin server, Thank you for your choice of

Dear users of Inspur Yingxin server, Thank you for your choice of
Dear users of Inspur Yingxin server,
Thank you for your choice of Inspur Yingxin server!
This manual describes the technical characteristics, system setting and installation method of Inspur
Yingxin server, and can help you learn more about it and use it easily.
Please send the packaging materials of our product to the recycling center, to facilitate pollution prevention
and benefit the mankind.
Inspur owns the copyright of this manual.
Without permission of Inspur, any unit or individual shall not copy this manual in any form. Inspur reserves
the right to modify this manual at any time.
The contents in this manual may be changed without notice.
If you have any questions or comments on this manual, please consult Inspur.
Inspur
January 2015
“Inspur” and “Yingxin” are registered trademarks of Inspur.
Other trademarks belong to respective registered companies.
Statement
Before you use this server officially, please read the following statement. Only after reading the following
statement and agreeing to the following terms can you begin to use this server. If you have any questions
about the following terms, please contact your supplier or contact us directly. If you do not raise any
objection but begin to use this server, it shall be deemed that you have agreed to the following terms and
conditions.
1.
Special notes: At any time, you shall not modify any parameter in BIOS of this server other than those
allowable to be modified.
2.
In case of any hardware failure of this server or if you hope to make any hardware upgrade, please
send your detailed hardware configuration information to our customer service center. Please do not
disassemble chassis of this server or any hardware device in the case.
3.
As this server's memory, CPU, CPU radiator, fan, etc. are of special specifications, please do not mix
with corresponding devices of any other model of machine.
4.
In case of any software problem during use of this server, you shall first contact teh corresponding
software provider, and especially contact us to facilitate communication and jointly solve the problems.
As for installation and operating of databases, network management software, or other networking
products, you shall handle in this way in particular.
5. If this server is installed on cabinet, please read the attached Quick Use Guide carefully. If you have
any problem, please contact our customer service center.
6. Attention: During use, back up your data if necessary.
7. This is a Class A product that may cause radio interference in a life environment. In this case, the user
should take feasible measures.
8. Marks, names and copyrights of software and hardware products involved in this manual are owned
by the corresponding companies.
9. Term “we” in the above statement refers to Inspur; Inspur reserves the right to finally interpret the
above statement.
2
About this Manual
●
Product overview
This chapter introduces assembly of this server module, technical features, appearance features and I/O
interface technical specifications of complete machine, etc.
●
System settings
This chapter introduces BIOS setup of this server.
●
Install the operating system
This chapter introduces how to install the mainstream operating system on this server.
●
Instructions on integrated management
This chapter introduces how to achieve integrated card management.
●
Instructions on OLED
This chapter introduces OLED function and use method.
●
FAQ and troubleshooting
This chapter introduces some FAQs and solutions.
We recommend that you read this manual carefully before using this server, in order to avoid
unnecessary operation mistakes..
Technical Service Tel: 4008600011
Address: 1036 Langchao Road, Jinan City, China (Inspur)
Postal Code: 250101
Contents
Product overview ............................................................................................................................................ 1
Unpacking and removing server.............................................................................................................. 2
Technical specifications .......................................................................................................................... 2
Front view ............................................................................................................................................... 4
Rear view ................................................................................................................................................ 6
Start server .............................................................................................................................................. 7
Close server ............................................................................................................................................. 8
System settings ................................................................................................................................................ 9
BIOS setup .............................................................................................................................................. 9
Clear CMOS .......................................................................................................................................... 21
Installing the operating system ...................................................................................................................... 23
Manually install Windows Server 2012 ................................................................................................ 23
Manually install Red Hat Enterprise Linux 6.4 ..................................................................................... 28
Instructions on integrated management ......................................................................................................... 33
Telnet..................................................................................................................................................... 33
Web interface function .......................................................................................................................... 35
Instructions on OLED ................................................................................................................................... 44
Connecting BMC................................................................................................................................... 44
Menu interface....................................................................................................................................... 46
Other interface ....................................................................................................................................... 47
FAQ and troubleshooting .............................................................................................................................. 49
Reboot ................................................................................................................................................... 49
Boot problems ....................................................................................................................................... 49
Other notes ............................................................................................................................................ 52
Technical support .................................................................................................................................. 52
4
Product overview
Inspur Yingxin NF8480M3 is a four-way server adopting Intel ® Brickland
EX computing platform technology, with the strongest computing capacity
and excellent EER. Supporting the latest Intel ® Xeon ® Processor of E7
v2 family, this product, like the flagship four-way server, is outstanding in
system computing capacity, expansion capacity and RAS features, and
improves the comprehensive performance by 120%. It is the best choice
for large-scale database, ERP, CRM, big data, high performance
computing and virtualization integration, and other mainstream
applications.
Warning!
As the package weight of NF8480M3 server is larger, professional devices such as
forklift shall be used to lift the shipping cases. Otherwise, at least four people shall
operate simultaneously. Ignoring this warning may result in serious personal injury.
Notes
●
If you want to load the server into the cabinet via guide rail or tray safely, you
shall first load mainframe box into the cabinet since the product is heavy, and
then load the calculating module into the mainframe box.
●
The server shall be put on shelf by at least three people simultaneously.
●
The outer side of mainframe box upper cover is attached with the detailed
instructions on disassembly of module set/ module/ component, which can serve
as reference for maintenance or expansion.
●
To ensure the system cooling effect, please remove the coating on the upper
cover plate of the rack server, and then power up for use.
1
Product overview
Unpacking and removing server
Use a paper knife to cut the adhesive tape seal on the packing container of host, take
out the power lines, parts boxes and guide rails on the upper gasket of packing
container and place away for later use, and then take out the upper gasket from the
packing container.
And then take out the plastic packaging bag of host, lift out the host from the packing
container, and place on the workbench.
Notes
To install the server in the cabinet, you can use the guide rails delivered with the
server after taking out the host.
Technical specifications
Processor
Supporting 4 Intel ® Xeon® processors of E7 v2 series
Processor type
FCLGA2011
Encapsulation interface
Intel C602J
Chipset type
Memory
DDR3 ECC Registered memory
Memory type
Supporting 8 memory boards, 12 memory slots for each memory
Memory slots
board, and maximum 96DIMM
Total memory capacity
Supporting maximum 3TB ECC R-DDR3 memory
For 64GB LRDIMM, supporting 6TB capacity
I/O interface
(I/O
Riser
2 postposed USB interfaces, 2 preposed USB interfaces
card)
1 preposed COM interface
USB interface
4 1Gb RJ45 network interfaces
Serial interface
1 dedicated 1Gb RJ45 management interface
Network interface
1 postposed VGA interface
Management interface
Display interface
Display controller
Integrated AST2300 Display controller
Controller type
16MB Video memory
Video memory
Hard disk controller
IO Riser card integrates 2 m-SATA interfaces
SATA controller
Built-in SAS/RAID card, supporting RAID0/1/5/6
RAID
Network card
I/O Riser card integrates Intel I350 4-port 1Gb network adapter
2
Product overview
Network card controller
PCI expansion slots
PCI-Express bus, supporting full-height or half-height expansion
PCI bus
cards
PCI-E slots
Supporting maximum 12 PCI-Express slots:
Basic IO module supports 2 PCIE slots: 1 PCIE x8 slot, 1 PCIE x16
slot;
Expansion IO module supports 10 PCIE slots: 5 PCIE x8 slots, 5
PCIE x16 slots;
Slot0/1/4/6/8 in the expansion IO module has the specification of
PCIEx16, with bandwidth of x8,
Among them, Slot0 and Slot1 support hot-swap;
Storage control module supports 2 PCIE x8 slots, only supporting
half-height expansion card;
RAID card only can be installed in the PCIE slot in the storage
control module;
GPU only can be installed in the PCIE x16 slots in the Basic IO
module.
Hard disk
2.5 -inch SAS/SATA/SSD hard disk
Hard disk type
Supporting maximum 8 2.5 -inch hard disks
Quantity
IO Riser card supports 2 m-SATA hard disks
External storage drive
Optional USB drive *1
DVD-ROM
Inspur drive U disk*1
Inspur drive U disk
Power supply
Supporting 4 800W hot-swappable PSUs, N+1 or N+N redundancy
Specification
(N’s minimum is 2)
Power supply input
100~240V,9A,50/60HZ
Physical Specification
W (width) 722mm; H (height) 587mm; D (depth) 1168mm
External
dimension
of
packing case
W (width) 444mm; H (height) 177mm; D (depth) 780mm
60Kg
Complete machine size
Weight
Environment parameters
5℃ -35℃
Operating
-40℃ -55℃
ambient
temperature
35%-80% relative humidity
Storage and transportation
20%-93% (40℃) relative humidity
temperature
Working humidity
Storage and transportation
humidity
3
Product overview
Front view
Chassis
panel
Guide rail
mounting
screw
Calculation
module
Hard disk slot
OLED display
screen
Guide rail
buckle
Storage control
module
Control panel
Name
Description
Chassis panel
Installed on the front of computing module to prevent dust.
Computing module
Processor, memory, system fan;
Supporting maximum 4 processor, 8 memory boards, 96 memory chips, 8
system fans.
OLED
display
Can realize localized visual monitoring and management of system.
screen
Control panel
For startup & shutdown operation and relevant status indicator light display,
2 USB interfaces, 1 serial port.
Guide rail
Installed on the cabinet to fix.
mounting screw
Guide rail buckle
When removing the server from the cabinet, press this buckle to separate it
from guide rail card hook.
Hard disk slot
Supporting installation of 8 2.5 'hard disks (Slot0~7) from left to right,
supporting SAS/SATA/SDD.
Storage
control
module
Containing hard disk, hard disk backboard, RAID card, OLED display
screen and 2 storage cooling fans.
● Control panel view
OLED
adjustment
button
Status
ID indicator
indicator
light
light
USB
interface
4
Serial port
Reset button Power button
Product overview
Name
Status indicator
light
Description
Green normally on: normally operating after system startup
Light off: System is not normally powered up
Red normally on: System exception
ID indicator light
When confirming system ID, indicator light is normally on
Realizing through management software
Preposed USB
Can connect USB devices
interfaces 1 and 2
Serial port
Connecting the client side through cables, can monitor system startup
process and acquire self-test information
Reset button
System reboot button
Use a pointed tool to reset and reboot
Power button
System startup & shutdown button
After system is powered up, this button is normally green
OLED display
Can realize localized visual monitoring and management of system.
screen
OLED adjustment
View display contents of OLED screen through this button
button
●
Hard disk bracket indicator light
Hard drive activity status indicator light
Hard drive bracket
button
Hard disk failure alarm indicator light
Name
Hard drive activity
status indicator
light
Hard disk failure
alarm indicator
light
Description
Green normally on: normal
Green flickers: hard disk read-write
Red normally on: hard disk failure
Blue normally on: hard disk location
Blue normally on: coordinating RAID Rebuilding
Hard drive bracket
button
Press this button to bounce off the hard disk bracket shrapnel, and extract
the hard disk
5
Product overview
Rear view
IO Riser card
Basic IO module
Expansion IO
module
Power module
Name
Function and description
Expansion IO
module
It is used to install plug-in cards, supporting expansion of 10 PCIE devices
(Slot0~9); PCIE Slot 0/1/4/6/8 has the specification of PCIEx16, with the
bandwidth of x8. Slot0 and Slot1 support hot-swap.
Basic IO module
It is used to install IO Riser card and 2 PCIE expansion slots (Slot0~1).
Power supply unit
(PSU)
Supporting maximum 4 800W PSU (PSU0~3 from left to right), optional
2+1, 2+2 or 3+1 redundancy mode.
Power distribution
unit (PDU)
Interfaces on the left correspond to PSUs on the left (PSU0~1), and
interfaces on the right correspond to PSUs on the right (PSU2~3).
6
Product overview
●
IO Riser card interface
Network interface 0
Network interface 1
Network interface 2
Network interface 3
USB interface
Management interface
VGA interface
Name
Network interface
0/1/2/3
Function and description
Each IO Riser integrates 4 1Gb network interfaces
Network card indicator light is green in case of 100Mbps
Network card indicator light is orange in case of 1Gb
USB interface 1/2
VGA interface
Management
interface
Connecting USB devices
Connecting standard VGA interface display devices
Independent RJ45 1Gb management interface,
System monitoring and management through integrated BMC
Start server
1.
First connect the display, keyboard and mouse correctly, and then connect all
PDUs equipped with the server to the effective power-up wiring boards/ sockets
through power lines attached.
2.
Press the switch button on the front control panel of server, when fans will
revolve and system will start power-up self-test.
3.
Server will boot through the top priority boot device set in the BIOS startup
management option. If this device is unavailable, system will continue to boot
through the devices behind by priority.
7
Product overview
Notes
According to configured memory capacity, 4 minutes or longer time is needed for the
display connected to the server.
Close server
1.
Close server through the operating system operation.
2.
Close server also by manually pressing and holding the switch button on the
front control panel.
Notes
After operation through one of the above two methods, the server will not operate any
longer, but some voltages are still usable, and startup and shutdown of system can be
achieved through remote management. To realize complete shutdown, system AC
power supply shall be disconnected (i.e., unplug the power lines or close wiring
boards).
8
System settings
This section describes the BIOS setup of this server. All operations described here are
limited to the operator or administrator having the system maintenance qualification.
BIOS setup
BIOS, the abbreviation of basic input-output system, can adjust system parameters
and hardware parameters through special setting programs. As BIOS has a significant
impact on the operation and startup of the system, setting of different parameter may
cause the conflict between hardware resources or reduce the system performance.
Therefore, understanding of BIOS setup is very important to configure your server. If
there is no special need, we recommend you use the factory the default values instead
of arbitrarily changing the parameter setting.
Notes
1.
Before changing any BIOS setup of this server, you shall record the
corresponding initial setting for the purpose of recovery in case of system
exception arising from modification of any option.
2.
All system factory defaults are usually optimized setting. Before understanding
the meaning of each parameter, do not try changing it.
3.
This section mainly details common setting. Seldom used options are described
briefly or omitted.
4.
By different setting, BIOS contents may change.
How to enter BIOS Setting interface
Switch on and boot this server. When logo is displayed, prompt of “Press Esc for
Boot menu” will pop out at the bottom of the screen. According to prompt, press ESC
key, when system will enter the BIOS setup interface.
Otherwise, please press Ctrl -Alt -Del simultaneously.
Reboot the system, repeat the above operation steps.
According to the above description, main interface of BIOS can be accessed. Main
options are shown below.
On this main interface, CPU model, memory capacity, BIOS version and other
information can be viewed.
9
System settings
Option
Description
Continue
Skip BIOS setup, to continue system boot
Boot Manager
Select a boot device through the system boot management menu
Setup Utility
Enter BIOS setup interface
I.
Continue
Select this option and directly press the Enter key, to skip BIOS setup and continue
system boot action.
II.Boot Manager
Select this option and press the Enter key, to display the list of system boot options
shown below. Once an option is chosen, system will immediately boot through the
corresponding device.
10
System settings
The list shown above is generated during BIOS startup and automatic testing, and
composition of boot options is related to specific configuration.
Under certain conditions, a device may correspond to many different options. “EFI
Internal Shell” represents EFI Shell in the BIOS Rom.
Operating systems which have been verified and may be installed in EFI mode
include Windows Server 2008 R2, SUSE 11 SP1, Redhat 6.0 and above.
III. Setup Utility
Select this option and press the Enter key, to enter BIOS setup interface.
In the BIOS setup interface, a user can view most system information and set most
option, including those about CPU, QPI, PCIE, memory, Chipset, etc.
BIOS system menu
BIOS setup involves the following function menus mainly:
Menu
Function
Main
Setting basic system time and system date, displaying the information of
BIOS version, CPU model, system memory capacity, etc.
Advanced
Setting advanced features of CPU, integrated SATA controller, etc.
Security
Setting system administrator password
Boot
Setting the boot sequence of system devices
Exit
Save BIOS setup, exit BIOS setup, etc.
Some BIOS options can not be set, such as automatic system test and configuration.
Select the rightward pointer in front of some option, and press Enter key, cascading
menus (namely sub-menus) will be displayed.
Operation key description:
Key
Description
↑ (Up key)
Select the previous option
↓ (Down key)
Select the next option
11
System settings
Key
Description
← (Left key)
Select the left menu
→ (Right key)
Select the right menu
Esc key
Back to the previous menu or main menu
+ key/F6 key
Change the option value. Change the value of current menu option to the
previous option value. This key only display the values related to this option,
rather than all option values
- key/F5 key
Change the option value. Change the value of current menu option to the
next option value. This key only display the values related to this option,
rather than all option values
F1 function key
Help hotkey, can display relevant description of current menu
F9 function key
Recover the default setting for the best performance
F10 function key
Save CMOS setting and exit
Enter
key
Execute current command or enter sub-menus
function
BIOS System menu
I. Main menu
In the BIOS setup interface, Main menu is first displayed, through which a user can
view BIOS version, CPU model, system memory capacity, and other information,
and also set BIOS interface language, system time and date, etc.
12
System settings
Select the field of system time and date for setting through the arrow key, press the
Enter to select the subfield, and set field values through +/- key.
●
InsydeH20 Version
Display BIOS version.
●
Processor Type
Display Processor model.
●
System Memory Speed
Display the operating frequency of current system memory.
●
Total Memory
Display total memory capacity.
●
System Time
Setting system time in the format of hour/minute/ second. Modified time will
immediately become valid, without need to save.
●
System Date
Setting system date in the format of month /day /year. Modified date will
immediately become valid, without need to save
II. Advanced menu
13
System settings
This menu is mainly used to set enhanced feature options. Improper setting maybe
will cause system exception, so factory setting is recommended.
Only main and common sub-menus or options will be introduced below.
●
Advanced Processor
* CPU Package Detected
Display the quantity of installed CPUs.
* Socket 0/1/2/3 CPU Information
Display detailed information about current CPUs installed, including the information
about CPU model, main frequency, CPU cores,
thermal design power dissipation.
* CPU Power Management Controls
Used for CPU power dissipation management.
BIOS
Setting
Options
Description
EIST
Support
Enabled/Disabled
Enable or disable intelligent underclocking technology of
processor. If it is enabled, processor voltage and frequency
can be automatically adjusted according to system
workload, to reduce power consumption and heat. It is
Enabled by default.
Energy
Policy
Performance/Balanced
Strategy of selecting energy. Select and press Enter key to
pop out the selection window. If EIST Support is disabled,
this option is not visible. It is Balanced Performance by
default.
Performance/Balanced
Energy/Energy
Efficient
Dynamic
Switching
Enabled/Disabled
Select Enable dynamic switching for power dissipation
performance adjustment. It is Enabled by default.
Turbo
Mode
Enabled/Disabled
Enable or disable processor acceleration mode. If it is
enabled, the system, after analyzing current CPU load
conditions, can intelligently and completely close some
idle cores, so as to save energy for running cores, make
them operate at higher frequency, and further enhance
performance; if many cores are needed, it can dynamically
enable corresponding cores and intelligently adjust
frequency. It is Enabled by default.
T-States
Enabled/Disabled
Enable or disable Processor Throttling State. If it is
enabled, the system, by adjustment the ratio of CPU Clock
On/ (Clock On + Clock Off) in the unit time, can adjust
system power dissipation and temperature. It is Disabled
by default.
C-States
Enabled/Disabled
Enable or disable C-State energy-saving status. If it is
enabled, processor may enter the C-State energy-saving
mode; if it is disabled, processor can work only under C0
mode, namely normally operating at full speed. It is
Enabled by default.
14
System settings
* Active Processor Cores
All cores are enabled for each CPU by default. This option is effective to all system
CPUs. (configured CPU cores are related to specific model).
* Intel HT Technology
It is used to enable or disable Intel hyper-threading technology (effective only to CPU
owning hyper-threading function). This option is effective to all system CPUs. It is
Enabled by default.
●
Platform Information
Display ME version and work status, and other information.
●
SATA Configuration
It is used to view SATA devices connected to the SATA interface, and to set SATA
controller mode.
* SATA Controller
It is used to Enable or close the integrated SATA controller. It is Enabled by default.
* HDC Configure As
It is used to set the mode of integrated SATA controller on the mainboard, including
options of IDE, AHCI ( default) and RAID.
If integrated SATA controller is used, and serial devices are used as parallel IDE
storage devices, please set as IDE.
If integrated SATA controller is used, and 1-2 SATA devices are connected without
RAID, please set as AHCI.
If integrated SATA controller is used, and integrated SATA Host RAID is needed,
please set as RAID.
* Serial ATA Port 0/1
Display the information about SATA devices currently connected to SATA port.
●
QPI Configuration
* QPI General Configuration
It is used to view QPI status and configure conventional QPI options.
15
System settings
Link
Speed
Mode
Fast/Slow
Select QPI link speed. It is Fast by default.
LinkFr
e q u e n
c y Select
6.4GB/s, 7.2GB/s,
Select link frequency. It is Auto by default.
8.0GB/s, Auto,
Use Per Link Setting
Legacy
VGA
Socket
0/1/2/3
This option value decides the socket from which display
card on the PCIe slot will be enabled.
* QPIPer Socket Configuration
It is used to set QPI for each processor, and to distribute CPU bus resource, IO
resource, and MMIO resource ratio.
●
Memory Configuration
It is used to set relevant memory parameters.
BIOS Setting
Options
Description
DDR Speed
Auto/1067/1333/1600
Setting memory operating frequency, MHz. If it is
set as “Auto”, memory will work at the highest
frequency supported by CPU and installed memory
chips; otherwise, memory will work at
corresponding frequency. It is Auto by default.
Rank
Tool
Margin
Enable/Disable
Enable Rank Margin Tool or not. If it is enabled,
memory Margin may be tested. It is Disabled by
default.
RMT
count
Loop
1~31
Setting RMT loop times
Data
Scrambling
Enable/Disable
Enable memory data scrambling or not. It is
Enabled by default.
VMSE RMT
Enable/Disable
Enable VMSE RMT or not. It is Disabled by
default.
VMSE
CPGC
0~30
Setting VMSE RMT loop times
No Options
Display the topology of installed memory chips,
including memory installation position, frequency,
manufacturer, capacity, and other information.
RMT
Pattern Length
Memory
Topology
If the information cannot be fully displayed on one
page, view through Pagedown or Pageup.
16
System settings
●
Memory RAS Configuration
It is used to set memory RAS features.
BIOS Setting
Options
Description
MemoryR
a n k Sparing
Disable/Enable
Enable memory Rank Sparing features or not. This
function refers to backup of one Rank. If one Rank
on one memory board has many ECC errors, system
will enable backup Rank to replace it. It is Disabled
by default.
Spare
Error
Threshold
1~32767
Error threshold of triggering memory Rank Sparing
function
Patrol Scrub
Disable/Enable
After it is enabled, CPU will read and check all
memory chips installed one time within certain
period (24 hours). Any ECC error discovered will
be actively corrected. Compared to ordinary ECC
function, it has a advantage that: ECC can discover
errors only when reading memory, while this
function enables to discover
and correct memory ECC errors in any case. It is
Enabled by default.
Demand Scrub
Disable/Enable
After it is enabled, CPU will discover and correct
any Ecc error when reading certain memory. It is
Enabled by default.
Device
Tagging
Disable/Enable
After it is enabled, if certain particle in single rank
of DIMM has any error, the particle used for error
correcting will replace. Then, this rank has no
Device tagging function, and error correcting
capability will decline. It is Disabled by default.
VMSE
Lockstep mode
1:1 Mode/2:1 Mode
1:1 Sub-Channel Lockstep Operation
Memory
Disable/Enable
Enable
Mirroring
●
2:1 Independent Channel Operation
Enable memory mirroring function or not. It is
Disabled by default.
Chipset Configuration
It is used to set the system status after abnormal power down and power up. There are
the following setting options:
Power On: startup status.
17
System settings
Power 0ff (default setting ): shutdown status, manual startup.
Last State: status before power failure.
●
H2O IPMI Configuration
It is used to view BMC status, Firmware version, BMC MAC address, IP, and other
relevant information, and to configure BMC.
 IPMI Support
It is used to enable or disable IPMI Support.
III. Security menu
●
Supervisor Password
It is used to display whether system administrator password has been set, not allowed
to set.
●
Set Supervisor Password
It is used to set system administrator password. If administrator password is set, to
enter BIOS Setup, administrator password must be inputted, or certain administrator
authorities will be limited.
18
System settings
IV. Boot menu
This menu is mainly used to set system startup process and system boot device
priority.
●
Network Stack
It is used to enable or disable network protocol stack support. If it is Enabled, PXE
function is supported.
●
PXE Boot Capability
It is used to set PXE boot of integrated network card. Only when Network Stack is
enabled, this function is available. To install the operating system through PXE
function, set as Legacy.
●
EFI Device First
It is used to set the priority boot devices. If it is set as Enabled, EFI boot devices will
be first selected; if it is set as Disabled, Legacy devices will be first selected.
●
Timeout
It is used to set waiting time before the default boot. The default value is 5.
●
EFI
Select this option and press the Enter key to enter sub-menus and set boot priority
sequence of EFI devices.
●
Legacy
19
System settings
Select this option and press the Enter key to enter sub-menus and set boot priority
sequence of Legacy devices.
Select certain device in the boot device list, and adjust device boot sequence through
F5 or F6 key.
V.
Exit menu
It is used to save or give up BIOS setup changes, and to exit setup.
●
Exit Saving Changes
Select this option, press Enter key, and click Yes in the pop-out prompt, to save the
BIOS setup change and exit BIOS setup. This menu function may be enabled through
F10 shortcut key.
●
Saving Change Without Exit
Select this option, press Enter key, and click Yes in the pop-out prompt, to save the
BIOS setup change, without exit of BIOS setup interface.
●
Exit Discarding Changes
Select this option, press Enter key, and click Yes in the pop-out prompt to give up the
BIOS setup change and exit BIOS setup.
20
System settings
●
Load Optimal Defaults
Select this option, press Enter key, and click Yes in the pop-out prompt, to load
default optimal setting, without exit of BIOS setup interface. This menu function may
be enabled through F9 shortcut key.
●
Load Custom Defaults
Select this option, press Enter key, and click Yes in the pop-out prompt, to load
saved user default setting.
●
Save Custom Defaults
Select this option, press Enter key, and click Yes in the pop-out prompt, to save
current values of BIOS options as user defaults.
●
Discard Changes
Select this option, press Enter key, and click Yes in the pop-out prompt, to give up
the BIOS setup change, without exit of BIOS setup interface.
Clear CMOS
Remove Basic IO module
To perform the following operations, please remove basic IO module first upon
authorization of the Inspur Group. Operation method is as follows:
Close the system (disconnect AC power lines ).
Press the plastic key of basic IO module handle on the chassis rear, to open module
handle.
Hold the module handle and push backwards, to remove module from the chassis.
21
System settings
Basic IO module
Clear CMOS
The figure below shows the position of Clear CMOS jumper on the IO Riser card,
and the jumper status shown below is the default status:
Jumper
Description
Function
J6
CMOS jumper
Pin 1-2 short-circuit connection, normal status
(the default )
Pin 2-3 short-circuit connection, CMOS clearing
status
note
1.
To clear CMOS and recover original status, close system, switch off power
supply, achieve short-circuit connection of Pin 2-3 and wait for 5 seconds, and
then achieve short-circuit (the default setting) connection of Pin 1 and Pin 2
stitches of J6 jumper through the jumper cap again.
2.
After jumper operation, please install the upper panel of chassis.
22
Installing the operating system
This chapter focuses on manual installation of the operating system for this server.
Introduced operating systems include Windows Server 2012 and Red Hat Enterprise
Linux 6.4 (all refer to x64 systems).
To manually install the operating system, a user may need to load hard disk controller
drivers through Inspur’s drive U disk for some configuration. For the method of
making Inspur drive U disk drive and the drive load notes, please refer to attached
Instructions on Inspur Drive U Disk.
In the driver making interface, a user may view and make the controller driver for
operating system installation under relevant configuration options.
We take the configuration of plug-in LSI 9271-8i SAS RAID card as an example for
the operating system installation. If other plug-in RAID cards are equipped for your
server, please refer to the user manual in the attached CD to add the hard disk
controller driver. This chapter also serves as reference fore installation of network
card drive, display card drive and system patch programs.
Suggest confirming whether selected operating system is supported by your
equipment.
Manually install Windows Server 2012
Installation preparation
●
Windows Server 2012 installing disc (X86_64bit version )
●
Inspur driver disc
●
Plug-in LSI 9271-8i SAS RAID card needs no controller drive
Installation steps
1. Connect USB drive to the server, switch on and boot this server, put Windows
Server 2012 installing disc in the DVD-ROM, and select “boot from CD”.
2. If system prompt of “confirming to boot from CD” appears, press any key, or
Windows installing program will be automatically enabled through CD. In the
Windows Boot Manager interface, press the Enter key to continue.
23
Installing the operating system
3. In the Language and Other Preference setting interface, select and set
according to actual conditions, and then click Next to continue.
4. In the installation confirming interface, click Install Now.
5. In the “select the operating system to be installed” interface, select from the list
according to your CD version. If graphical interface is needed, please select the
system (GUI server ).
In the “input product key” interface, input your product key (25 characters)
according to actual conditions, and then click Next to continue.
If you select the "Automatic online windows activation" option at the bottom of
key, system will try automatically activating your windows within three days
after your first login. After windows installation, you enjoy a 30-day period for
online (or by phone) windows activation. If the period expires before your
activation, windows will stop running.
6. In the "License Terms" interface, you can learn about the Microsoft software
license terms. After reading carefully, please select "I accept the license terms",
and then click Next to continue.
7. Select the type of installation. For the first installation by default, select
"Customize:
only install Windows (Advanced)"mode.
8. In the "where to install Windows" interface
⊙ If the prompt of "no drive is found" appears, it indicates that he disk controller
drive program needs to be loaded through the Inspur drive U disk, with details as
follows:
Load the drive program with the Inspur drive U disk:
① Load hard disk controller driver into the 3.5 floppy disk (A:) partition of Inspur
drive U disk;
② Connect Inspur drive U disk to the USB interface of the server;
③ Click the "Load Driver" option on the interface, and click OK in the pop-up
prompt interface;
④ System will automatically search for the driver. Click Next in the "select the
driver” interface;
⑤ System will automatically install the driver found, and return to the main
interface.
24
Installing the operating system
⊙
9.
If the system automatically installs the disk controller driver, information of
existing partitions and unallocated space of the computer will be displayed in
the main interface. Click Drive Options to start disk partitioning.
In the disk partitioning interface, you can:
⊙ Delete existing partitions by selecting existing disk partitions and then clicking
Delete.
⊙ Format a partition by selecting an existing disk partition and then click Format.
⊙ Create a new partition by selecting an unallocated disk space and then clicking
Create.
You can operate according to the actual needs. Here, we will introduce how to create
partitions:
① Select the unallocated disk space, click Create, delete the figure in the partition
size input box, enter the disk partition size (by MB), and then click Apply.
Notes
suggest partition 160GB above.
② If the prompt of “To ensure that all Windows functions are normal, additional
partitions maybe need to be created for system files” pops out, click OK to
continue.
This operation will contribute to generation of other disk partitions (such as
partitions of recovery, system, MSR, etc.).
③ Select the disk partition (primary partition) you just created, click Format, and
click OK in the prompt confirmation interface.
④ After formatting, click Next to continue.
10. The system will install Windows, copy the files, prepare installation files, and
load functions and updates until installation completion. In this process, the
system may automatically restart several times.
25
Installing the operating system
Notes
The Windows Server 2012 operating system is installed as shown above.
Installation steps may be different for different system disk versions. Please
operate according to the actual display interface.
11. Set administrator password according to prompt, and click OK to continue.
Windows Server 2012 requires strong type passwords, so the password must
contain letters, numbers and special characters, or setting fails.
12. After logging in, select "Management"->" Server Manager Properties" from the
menu bar on the upper right corner of the "Server Manager" interface, select "Do
not automatically start the Server Manager at the time of login" in the pop-up
properties window, and then click OK to close the "Server Manager" interface.
Install driver
1.
Install Chipset drive
Insert the Inspur driver disc, click the Blue Dolphin icon under Install or Run
option in the pop-out AutoPlay interface, input the navigation code marked on
the driver disc cover in the navigation code verification interface, and click OK
to automatically enter the installing interface;
Select Windows 2012 in the “Please select an operating system” field;
Select chipset driver in the “ Please choose parts” field;
Click Next to start the installation;
Enter the “Welcome to use the installation program” interface, and click
Next;
Enter the “license agreement” interface, and click Yes to continue the
installation;
Enter the “Readme file information” interface, and click Next;
Start installing the program, and display installation progress. After installation,
click Next to continue;
In the “installation completion”interface, click Finish.
2. Install network card driver
After installing the chipset driver, continue to install the network card driver
instead of removing the driver disc.
26
Installing the operating system
Select Windows 2012 in the “Please select an operating system” field;
Select the network card driver in the “please select parts” field;
Click Next to start the installation;
In the “Welcome to use the setup wizard” interface, click Next to continue;
In the “License Agreement” interface, click “I accept all terms of the license
agreement”,
and then click Next to continue;
In the“Installing options ”interface, click Next to continue;
In the “Ready to install programs” interface, click Install to continue;
Start program installation, and click Finish after completion;
3. Install display card driver
After installing the Network card driver, continue to install the graphics card
driver instead of removing the driver disc.
Login the system, click Server Manager on the taskbar, and select Tools ->
Computer Management from the menu bar on the upper right corner of pop-up
interface;
In the “Computer Management” interface, select Device Manager;
In the Device Manager window, select Microsoft Basic Display Adapter in
Display Adapter, right click the mouse, and select Update Driver Software;
In the "Update Driver Software" window, select "Browse the computer for driver
software";
Prompts: browse the driver files in the computer. Click Browse button behind
"Search driver software from the following places", select the drive disc path:
\driver \ video \ TS \ win2012 (if other versions are available, select the
appropriate directory), and click OK and Next, to automatically install the
driver;
As the prompt of "Windows has successfully updated driver files", click Close
to finish the installation of ASPEED Graphics Family (WDDM) driver.
Take out the Inspur driver disc, and reboot to complete installation of Windows
Server 2012.
27
Installing the operating system
Manually install Red Hat Enterprise Linux 6.4
Installation preparation
●
Red Hat Enterprise Linux 6.4 installing disc (X86_64bit version )
●
Inspur driver disc
●
Plug-in LSI 9271-8i SAS RAID card needs no controller drive
Installing steps
1. Connect USB drive to the server, switch on and boot the system, and put the
installing disc into DVD-ROM (take the use of DVD installing disk as an
example). Set in BIOS to boot the server from CD.
2. “Welcome to Red Hat Enterprise Linux 6.4 !” interface will be displayed. The
options are as follows:
Install or upgrade an existing system
Install system with basic video driver
Rescue installed system
Boot from local driver
Up and down arrow key may be used to select options. We think you install for
the first time by default. Select “Install or upgrade an existing system”.
Notes: If it is unnecessary to load the hard disk controller driver, directly press
the Enter key to continue installation.
3.
If the configured RAID card needs installation of hard disk controller driver,
select “Install or upgrade an existing system”, press Tab key to switch to edit
mode, input “linux dd”behind “vmlinuz initrd=initrd.img”, and press the
Enter key to continue installation.
① If the system prompt of “Do you have a driver disk?” pops out, click Yes, and
press Enter key to continue installation.
② If the system prompt of “Driver Disk Source” pops out, please select sda as we
use the U disk, and then click OK to continue.
28
Installing the operating system
③ System prompt of “Driver Disk Source”: As U disk has many partitions, please
select the drive partition, and then click OK to continue.
④ If system prompt of “Select driver disk image” pops out, select the drive image
to be loaded, and then click OK to load the driver.
⑤ After loading, system prompt of “More Drivers Disk” will pop out. We select
No to complete drive loading.
4.
System prompt: Disc Found.
Click Skip to skip media testing, and press the Enter key to continue
installation.
5.
Enter “RED HAT ENTERPRISE LINUX 6” interface, select Next to continue
the installation.
6.
Enter “What language would you like to use during the installation
process?”interface, select “English(English)”, and then click Next.
7.
Enter “Select the appropriate keyboard for the system” interface, select
“US.English”, and then click Next to continue installation.
8.
Prompt: What type of devices will your installation involve ?
For local installation by default, select “Basic Storage Devices”, and then click
Next.
9.
Enter “Please name this computer. The hostname identifies the computer on a
network.” interface, and input Hostname.
Select Configure Network on the bottom left corner of the interface for network
configuration, to add or delete network card, or to configure network IP address.
After network configuration, click Next.
10. Enter “Please select the nearest city in your time zone:” interface, select
“Asia/shanghai”, and then click Next.
11. Enter “Setting Root Password” interface, set a password consisting of at least
6 numbers, and then click Next.
29
Installing the operating system
12. Enter “Which type of installation would you like?” interface. The following
installation options are available:
Use All Space
Replace Existing Linux System(s)
Shrink Current System
Use Free Space
New Custom Layout
Take the customized manual partition as an example: select “New Custom
layout”, and click Next.
13. In the “Please Select A Device” partitioning interface, system will display tested
storage devices. Please select the hard disk for which a system will be installed
according to actual conditions. If the hard disk has been partitioned, existing
partition situation will be displayed. If it is unnecessary, you can delete it.
14. Select Free space or other existing partitions of the hard disk, and click Create,
when “New Storage” window will pop out. Select the partition to be created
according to actual conditions, and click Create, when “Add
Partition”window will pop out.
① Create root partition (/) and boot partition: Select root partition in the Mount
point: /, select the hard disk for which a system will be installed in the Allowable
Drives window, input partition size in the Size(MB), and click OK to complete
creating a root partition. Similarly, a boot partition can be created: /boot.
② Create swap partition (Swap): Select “Swap”in File system Type, select the
hard disk for which a system will be installed in the Allowable Drives window,
input swap partition size in the Size(MB), and click OK to complete creating the
swap partition.
You can also create other partitions as needed. After partitioning, click Next to
continue installation.
15. If the prompt window“Format Warnings” pops out, click Format. In the
pop-out “Writing storage configuration to disk” prompt window, select “Write
changes to disk”, to format hard disk partition.
30
Installing the operating system
16. Enter “Boot Loader” setting interface, set according to needs, and then click
Next to continue the installation.
17. System prompt of “The default installation of Red Hat Enterprise Linux is a
basic server install. You can optionally select s different set of software
now” pops out.
Please select the installation type and customized software package according to
actual conditions. Select “Customize now” option, and click Next.
18. Enter “program package selection” interface, select the software package
according to actual conditions, and click Next.
Select D e s k t o p, X W i n d o w s S y s t e m software package in D e s k t o p
s, and Development tools software package in Development.
19. Start building the file system and copy files.
20. Display of “Congratulations, your Red Hat Enterprise Linux installation is
complete.” interface indicates successful system installation. Click Reboot, and
take out the installing disc, when system will automatically reboot.
21. After system reboot, enter “Welcome” interface, and click Forward to continue
installation.
22. Enter “License Information” interface, select “Yes, I agree to the License
Agreement”, and click Forward to continue installation.
23. Enter “Set Up Software Updates” interface and click Forward to continue
installation.
24. Enter “New User” interface, set user name and password according to the actual
need to add a new user, and then click Forward to continue the installation.
25. Enter “Date and time” interface, set correct time and date, and then click
Forward to continue installation.
26. Enter “Kdump” setting interface, set according to actual conditions, and then
click Finish to complete installation.
27. Input Username and Password to login in the system
31
Installing the operating system
Install display card drive
After installation of the operating system, you may use attached drive disk to
manually load display card driver.
1.
Put Inspur driver disc into DVD-ROM, click Terminal menu in Applications →
System Tools, and input:
#mount /dev/cdrom /mnt
#cd /mnt
#cd driver/video/linux/video
#cp xorg782-0.99-10.x86_64.rpm /tmp
#cd /tmp
#rpm -ivh xorg782-0.99-10.x86_64.rpm --force
2.
Reboot, and take out drive disk.
32
Instructions on integrated management
This product integrates remote management cards, through which remote login can be
achieved. Integrated management of management card will be introduced briefly.
Telnet
1.
Remote client system requirements
The requirements for through the client system connected to server management card
GUI interface via web browser are as follows:
Requirements
Operating system
Browser
Remote web console/ client
Operating system supporting Microsoft Internet Explorer browser
IE9 and above, Firefox20 and above, Chrome28 and above
Browser plug-in
Java SE Runtime Environment 6, Update 12 or higher version
TCP/IP Network
protocal stack
Supporting TCP/IP Network protocal stack
Browser plug-indownload address:
Java SE Runtime Environment: http://www.java.com/en/download/
2.
Remote client IP and management card IP shall be in the same network segment,
and the default IP of management card is 192.168.10.100. Telnet client setting
method is as follows:
2.1. Dedicated management network port: Telnet client IP:192.168.10.12; gateway:
192.168.10.1; mask: 255.255.255.0
2.2. NSCI common management network port: Telnet client IP:192.168.11.12
gateway: 192.168.11.1; mask: 255.255.255.0
33
Instructions on integrated management
Notes
After remote login of management Web interface, management card (BMC) IP
address can be modified and set in the “Configuration”→ “network” menu.
Two options of “Lan Interface” respectively correspond to the following:
Management network: correspond to dedicated management interface.
System network: correspond to integrated network port.
If you need to reset the IP address of remote management card, change and save
for normal use (no need to reboot server or power off).
3.
Login of management Web interface
Input BMC IP address in the client browser IP address bar:
http://192.168.10.100 (If IP has been changed, please use the modified IP ), and
then press Enter key, when management login interface will appear, as shown
below.
Login
Please input the default administrator username and password:
Username: admin
Password: admin
Notes: Default username and password own authorities of setting all modules.
To guarantee system safety, suggest timely change of login password after login.
34
Instructions on integrated management
Web interface function
Brief introduction to Web interface
With online help function, visual and friendly Web interface helps users in server
management. In any interface, description and operation guide may be inquired
through
button.
Web interface consists of four parts, as shown below:
●
Upper left corner of interface, indicating Web interface name.
●
View meaning of each button on the upper right corner of interface:
Click Homepage button to back to system summary page.
Click Language button to switch languages such as Chinese and
English.
Click Help button to inquire Help information on corresponding page.
Click exit button to exit login.
●
On the left of interface is a navigation tree, through whose nodes different
function interfaces can be chosen. Web interface functions include system
information, remote control, cooling and power dissipation, system
configuration, log information, system maintenance, etc. For function details,
please refer to the following sections.
●
On the right of interface is the detailed operation interface.
35
Instructions on integrated management
Web homepage
Click Homepage to open “Homepage ”interface, as shown below:
System information
Select “System information” in the navigation tree, including “assets information”,
“monitoring information”, “FRU information”, “version information”.
●
Assets information: Display system configuration information, including the
information about CPU, memory, PCIE devices.
●
Monitoring information: Display real-time monitoring information, including
status information about temperature sensor, voltage sensor, fan revolving speed,
PSU.
36
Instructions on integrated management
●
FRU information: Display FRU information.
●
Version information: Display version information of FPGA, BMC, BIOS,
memory board0.
Remote Control
Select “remote control”in the navigation tree to open Remote Control interface,
which consists of “KVM over IP (KVM)” interface, “Serial on Lan” interface,
“server startup & shutdown control” interface, “server positioning” interface.
●
KVM over IP (KVM): pop out the KVM console window.
●
Serial on Lan: output the information about system serial port.
●
Server startup & shutdown control: Control startup, close and reboot of server.
37
Instructions on integrated management
●
Server positioning: turn on/off positioning lamp.
Cooling and power dissipation
Select “cooling power dissipation” in the navigation tree to open “power supply and
cooling” page, consisting of fan management page, and dynamic power dissipation
management page.
●
Fan management: mainly to adjust and control a total of eight server fans
automatically or manually. They are automatically adjusted and controlled by
default. Through the radio button on the upper right corner, manual speed
control mode may be switched to achieve the low-speed, middle-speed and
high-speed fan speed control after clicking the corresponding button.
●
Dynamic power dissipation management: A user may set maximum 4 strategies
for power dissipation management. Power dissipation control objects include
platform or CPU. Each strategy has 5 properties:
Strategy No.: unique, non-repeatable, ranging from 1 to 4.
Field: CPU, platform; decided by the user to add a strategy.
Power dissipation limit: use limit range well.
Pause period: during this period, this strategy will not be used to control power
dissipation.
Operation: including enabling, closing and deleting the strategy.
38
Instructions on integrated management
System settings
Select “System settings” in the navigation tree to open “system settings” page,
consisting of “time setting” page, “alarm management” page, “user management”
page, “Network configuration” page:
●
Time setting: including UTC time zone setting, manual setting of date and time,
NTP setting.
●
Alarm setting: including event filter setting, alarm strategy setting, SMTP
setting.
39
Instructions on integrated management
●
User management: add maximum 9 users, delete or modify users.
●
Network configuration: including LAN setting, IP address setting.
Log information
Select “log information” in the navigation tree to open log pages, including “System
event log ” page, “audit log ” page:
●
System event log: Display server event logs.
40
Instructions on integrated management
●
Audit log : Display BMC system login information.
System maintenance
Select “System maintenance” in the navigation tree to open system maintenance page
consisting of “BMC reboot”, “firmware update”, “BIOS update”, “FPGA update”,
“restore factory setting” pages:
●
BMC reboot: After BMC reboot, a user needs to relogin.
●
Firmware update: refresh BMC firmware.
Notes: during firmware update, do not disconnect network or close the refresh
interface.
41
Instructions on integrated management
●
BIOS update: refresh BIOS mirror image.
Notes: BIOS update function is not reversed. After update, BMC will be rebooted.
● FPGA update: refresh FPGA F/W.
42
Instructions on integrated management
●
Recover factory setting: Save configuration or recover factory setting.
43
Instructions on OLED
To provide users with better management experience, we add the Inspur LC module
into products. During daily operating of server system, the module can provide
real-time information on system hardware configuration, BMC address, etc, and also
alarm you in case of any system exception, so as to make your server more efficient
and more stable.
LC module panel:
1. PageUp key 2. Select / function key 3. PageDown key 4. Back key 5. LC display screen
Connecting BMC
1.
After server power up, enter OLED self-test interface (mainly test whether
OLED screen has any bad area). As shown in Fig. 1, if any key is pressed in 5
seconds, full OLED screen will be lightened, as shown in Fig. 2 (OLED
self-test ). Press any key again to exit self-test mode:
Fig. 1
44
Instructions on OLED
Fig. 2
Enter the “connecting BMC” interface, as shown in Fig. 3. If BMC normally
works (mode of normally connecting and acquiring), system will enter the main menu
interface, or will report errors as shown in Fig. 4, 5 and enter the client phone
interface as shown in Fig. 6:
Fig. 3
Fig. 4
Fig. 5
Fig. 6
45
Instructions on OLED
Menu interface
Main menu interface (primary menu, as shown in Fig. 7) with two options:
Configuration and Fault Information.
Fig. 7
Enter Configuration menu and secondary menus, as shown in Fig. 8, 9, 10, 11; enter
Fault Information menu to display server failure information.
Fig. 8
Machine Model: acquire information of server model.
BMC FW Revision: acquire version information of BMC FW.
Fig. 9
BMC Lan Parameter: BMC network parameter menu: right click to switch between
subsystem network port and management network port.
Telephone Service: acquire customer service phone menu.
46
Instructions on OLED
Fig. 10
Reset Configuration: reset menu: automatically clearing failure information in Flash;
Alarm: failure warning switch; “Enable” indicates OLED receives warning, while
“Disable” indicates OLED screens warning.
Fig. 11
OLED Pro: blank screen protection switch; “Enable” indicates enabling protection,
while “Disable” indicates disabling protection.
OLED FW Revision: acquire version information of OLED FW.
Other interface
1.
If nonoperation in the menu interface lasts for 30s, “Welcome to use”scroll
display interface (as shown in Fig. 12) will appear. Press any key to back to
menu interface:
Fig. 12
47
Instructions on OLED
2.
If non-operation on scroll display interface lasts for three minutes, blank screen
protection (configurable). Press any key to back to the previous interface.
3.
Warning information: PSU, CPU Core Voltage, CPU Temperature, system fan.
Notes
It is possible that BMC exception causes failure of IPMI communication, and OLED
sends and acquires IPMI information after 15s*3. Details are as follows:
Choose any menu option of BMC Revision or BMC Lan Parameter, wait for 15s*3,
and enter the customer service phone interface.
48
FAQ and troubleshooting
This chapter introduces FAQ and related to troubleshooting contents. If you cannot
determine failure reasons and troubleshooting methods, please contact our client
service center for help.
Before replacing or installing any server hardware device, please disconnect power
lines from server completely. Suggest using the antistatic wrist strap when
dismounting the server, and connecting the other end to the ground for electrostatic
protection.
Reboot
In case of any failure or problem, please first try rebooting the machine according to
the following methods.
Objective
Operation method
Reboot software, clear system memory and reboot the
operating system.
<Ctrl+Alt+Del>
Clear system memory, conduct POST self-test again, and
reboot the operating system.
Reset button
Conduct cold boot again, close system power switch and
reboot to clear system memory, conduct POST self-test
again, and reboot the operating system, to make all
peripheral equipment power up again.
Power button
Boot problems
Some problems often happen at the time of boot generally due to wrong hardware
installation and configuration. You can first refer to the following methods to
discover and solve problems.
6.2.1 Failure of system power up
If power light is not on after you press the power switch, and system still is
electroless, please solve problems according to the following steps:
1.
Check whether your power sockets can normally supply power, and whether
power lines are connected correctly.
2.
Boot many times by pressing the power switch (do not exert much strength with
fingers).
3.
Disconnect system power lines, and open chassis to check.
4.
Check whether cables and accessories in the chassis are connected firmly.
49
FAQ and troubleshooting
5.
Remove plug-in parts unauthorized by Inspur.
6.
Load the chassis well, connect power lines correctly and then boot.
No response of the displayer
If it is powered up (host normally boots and revolves), but the displayer makes no
response:
1.
Check whether signal lines and power lines of the displayer are plugged
correctly and firmly.
2.
Determine the displayer power switch has been turned on.
3.
Adjust the displayer's contrast ratio and brightness, and check whether it is
displayed.
4.
Close system, disconnect power lines, and check whether contact pins of the
displayer signal lines and host connectors are bending.
5.
If possible, replace the displayer for testing.
6.
Remove any installed parts unauthorized by Inspur first.
7.
Upon permission of Inspur’s technical support personnel, unplug the memory
chip and clear CMOS for testing.
Installation system can not find the hard disk
1. If system is installed directly from CD, but CD is not found, please check
whether disc status and POST hard disk status are normal.
2.
If the hard disk can be detected at the time of POST, rather than during system
installation, please check the following circumstances:
●
As navigation sequence number varies in case of any storage configuration
change, please obtain a new navigation sequence number from technical support
personnel of Inspur to change equipment storage configuration.
●
If the operating system is installed directly from CD, hard disk drive is generally
loaded through U disk. Please check whether your U disk drive is correct (drive
for plug-in RAID cards shall be made directly through attached RAID card drive
disk), and whether U disk has any failure.
Keyboard and mouse do not work
1.
Check whether USB mouse and USB keyboard cable connectors are plugged in
correctly.
2.
Check whether mouse is normally set in the control panel.
3.
Suggest using the keyboard and mouse passing compatibility test of Inspur
Group, or replacing any other qualified keyboard or mouse.
50
FAQ and troubleshooting
System blue screen, crash or reboot
In case of blue screen, reboot or crash during the system use, refer to the following
treatment methods:
1.
If non-Inspur parts are plugged in or some application software is installed
before such failure, suggest unloading for test.
2.
Use the latest antivirus software for anti-virus testing.
3.
Suggest recording the code displayed in case of blue screen. For example, stop
c000000218.....; stop:0x0000007b and other similar error symbols generally
indicate system problems. In this case, suggest reinstalling the system according
to this user manual or after consulting at 4008600011.
4.
If problems cannot be solved through the above operations, suggest calling the
customer service center after saving winnt/minidump file in C disk to seek for
help of professional technology engineers, who may require you to provide the
minidump file for further analyzing blue screen crash causes. If minidump folder
is not found in C disk, please refer to the following steps: right-click My
Computer, select < Properties> → < Advanced > → < Startup and Failure
Recovery>→ <Settings>, change “Write debugging information” on the next
page into “small memory dump”, and reboot. In case of next blue screen, system
will automatically generate the minidump file.
Machine alarm
If your equipment gives out an alarm during startup or use, please refer to the
following treatment steps:
1.
If it happens after certain board cards are plugged in, suggest removing them and
conducting startup test. If your server works normally now, it indicates that
plug-in board cards are not compatible with this server. You’d better not use
them any longer. If the problem is not solved, please continue to follow the
following steps.
2.
If Status light on the front control panel turns red, it means system hardware
failure.
3.
Simply judge the alarm position:
●
If the alarm is from the chassis front, exception change of failure indicator light
generally will follow, and maybe fan exception or hard disk module exception
exists;
51
FAQ and troubleshooting
●
If the alarm comes from the chassis rear, please check whether a redundancy
power supply is configured, whether certain PSU status light has any exception
or whether power lines are not available (in case of power alarm, you can press
shield switch to stop warning );
●
If the alarm comes from chassis inside, maybe it is given out by the mainboard,
RAID card or hard disk backboard. In case of non-display failure or power-up
failure, the problem is most likely from the mainboard. In this case, try
unplugging the memory chip or clearing CMOS; If POST results show it is
normal, an alarm is given out when RAID card is tested, and array exception is
displayed, the problem is most likely from the RAID card, and array exception
maybe exists; if hard disk backboard gives out an alarm, and hard disk status
light of front panel generally has exception, it shall be analyzed
comprehensively.
4.
After understanding the basic information, please report detailed alarm
information to technical support personnel of Inspur as soon as possible, to
facilitate our analysis and judgment, and to help you solve problems as soon as
possible.
1.
In order to ensure the system reliability, suggest using relevant model parts
tested and certified by us.
2.
Please guarantee good electrical environment, normal voltage input and ground
connection, and temperature and humidity within the normal range.
3.
If your server needs to be transferred for special needs, move after shutdown and
poweroff, and avoid vibration during transportation.
4.
For more product notes, please refer to the official website of Inspur about
server FAQs: http://www.inspur.com
Other notes
Technical support
If you have any question or encounter any problem that can not be solved in the
process of using the server, please take the following measures:
1.
If you have any question on product configuration and detailed specifications,
please contact your supplier.
2.
In case of any problem during use, please directly contact the client service
center of Inspur, and record the product sequence number on your mainframe
box. Upon receipt of your service request, our technical support personnel will
offer you solutions or on-site repair service.
52
FAQ and troubleshooting
3.
Contact way of Inspur’s client service center:
Free consulting Tel : 400-8600011
Service E-mail: [email protected]
Address of downloading Inspur server drivers and product materials:
http://www.inspur.com (retrieve relevant contents in the "Support Download"
section)
53
Names and Contents of Toxic and Harmful Substances or Elements- Server
Names and Contents of Toxic and Harmful Substances or Elements -Server
Toxic and harmful substances or elements
Hexavalent
Polybrominated
Components
Lead
Mercury Cadmium
Polybrominated
Chromium
diphenyl ethers
biphenyls (PBB)
(Pb)
(Hg)
(Cd)
(Cr(VI))
(PBDE)
Chassis
×
○
○
○
○
○
Mainboard
×
○
○
○
○
○
Memory
○
○
○
○
○
○
Hard disk
○
○
○
○
○
○
Power supply
×
○
○
○
○
○
Power lines
○
○
○
○
○
○
Floppy drive
×
○
○
○
○
○
CD-ROM
×
○
○
○
○
○
Plug-in
×
○
○
○
○
○
network card
Plug-in
○
○
○
○
○
○
memory card
Connection
×
○
○
○
○
○
board card
Data cable
×
○
○
○
○
○
Keyboard
×
○
○
○
○
○
Mouse
×
○
○
○
○
○
CPU
×
○
○
○
○
○
Processor
×
○
○
○
○
○
heatsink
Guide rail
○
○
○
○
○
○
Presswork
○
○
○
○
○
○
CD
○
○
○
○
○
○
Packing
○
○
○
○
○
○
container
Packing
○
○
○
○
○
○
cushion
Packaging
○
○
○
○
○
○
plastic bag
Description:
1. ○: means the contents of toxic and harmful substances in all homogeneous materials of this component
comply with Requirements for Concentration Limits for Certain Hazardous Substances in Electronic
Information Products.
2. ×: means the contents of toxic and harmful substances in at least one homogeneous material of this
component fail to comply with Requirements for Concentration Limits for Certain Hazardous Substances in
Electronic Information Products, due to limit in PCB welding process.
3. The above components are maybe available configuration components. For actual product configuration,
please see configuration label.
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