6th Sense Live™ Technology
SALES RESOURCE GUIDE
Featuring Refrigerators, Dishwashers and Laundry Pairs
Designed to Simplify
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HOME FREE WITH WHIRLPOOL BRAND
SMART TIP
Now home can always be as close as the tips of their fingers. With Whirlpool 6th Sense Live technology, your customers can have complete
confidence that wherever they go, everything is running smoothly at home. This new technology lets them easily monitor and manage their appliances,
giving them peace of mind and the freedom to focus on whatever else they want to do. It’s time to help them get connected!
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Nearly a third of U.S. households report being
likely to purchase a smart appliance in the future.
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WHY 6TH SENSE LIVE TECHNOLOGY?
COMPETITIVE ADVANTAGES
1. Peace of mind
1. No extra purchases
Customers can monitor the status of their
appliances and be alerted if something
isn’t right, wherever they are. So they
can finally have peace of mind that
everything is running smoothly at home.
6th Sense Live appliances come built with
everything your customers need to connect
to a router, unlike some competitors that
require the purchase of additional modules
to enable even basic functionality.
2. Convenience
2. Streamlined appearance
Wherever they are, customers can
receive updates on cycle status, activate
options and even order accessories right
through the app. They’ll never have to
wonder when it’s time to replace appliance
accessories like refrigerator filters.
Some competitors have unsightly antennas that
stick out and limit where the appliance can be
installed. 6th Sense Live appliances maintain their
sleek, modern appearance with no visible antennas.
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3. One app
All 6th Sense Live appliances can be
controlled through a single, intuitive app.
Many competitors require separate apps to
be installed and run for each appliance.
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3. Efficiency
These appliances help your customers
track their energy use while saving money
and the environment, too. Automatic
updates from their utility company show
the best times to run the appliance.
WRL767SIAM
26 cu. ft. capacity
WDL785SAAM
Stainless Steel Tall Tub
NOTE: Washer and dryer shown with optional pedestals, sold separately.
WFL98HEBU
4.3 cu. ft. capacity
WEL98HEBU
7.4 cu. ft. capacity
*Source: 2011 State of the Connected Home Market Survey.
NOTE: Smartphone, tablet and website interfaces and features are subject to change.
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WHIRLPOOL 6TH SENSE LIVE TECHNOLOGY
SMART TIP
Feature Overview
Peace of mind is the most important value
driver among smart appliance consumers.
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Smart Alerts
Smart Nudges
Smart Assistant
Smart Stats
Smart Energy
Smart Store
ustomers can always feel secure that
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everything is working the way it should
at home with Smart Alerts. These
important messages allow customers to
stay connected to their smart appliance
even when they’re not at home.
mart Nudges make monitoring easy.
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Friendly reminders let customers know
about the status of their smart appliance,
so they can finally have peace of mind that
everything is running smoothly at home.
ear or far, it’s never been easier to stay
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connected to these appliances. With Smart
Assistant features, customers can activate
specific options even when they’re not at home.
ustomers can always stay connected
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to their smart appliance with Smart Stats.
This collection of features allows them
to check on the status of their appliance
from their phone, tablet or computer.
sing Smart Grid technology, these
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smart appliances connect to select utility
companies to optimize energy use as well as
keep track of how much has been used.
he Smart Store allows customers to order
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accessories like water filters and affresh cleaners
through the Smart Appliance website or app.
FEATURES
FEATURES
FEATURES
FEATURES
FEATURES
FEATURES
Issue Alerts
Refrigerator Door Open Nudge
Remote Start and Pause
Start Date, Days Online
Rate Revealer
Filter Assistant
Refrigerator Power Out Alerts
Refrigerator Power-On Nudge
Vacation Assistant
Cycle Counter
Smart Delay
affresh Cycle Assistant
Dryer Airflow Alerts
Dishes Clean Nudge
Refrigerator Temp Set Assistant
Cycle Progress
Energy Advisor
Extended Warranty Assistant
Clothes Clean and Dry Nudges
Control Lock
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Wrinkle Shield Option Assistant
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FanFresh Cycle Assistant
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Detergent Assistant
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*Source: 2011 State of the Connected Home Market Survey.
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WHIRLPOOL 6TH SENSE LIVE TECHNOLOGY
SMART TIP
Stainless Steel Side-by-Side Refrigerator
WRL767SIAM
Research shows consumers love the convenience, efficiency and
peace of mind that comes with being alerted to relevant information.
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Door Open Nudge
Lets customers know if the refrigerator or freezer
door has been left open for more than 5 minutes.
SMART GRID
INDICATOR LIGHT
BENEFIT: Saves energy, money, and helps
customers keep their fresh and frozen food safe.
Temp Set Assistant
Lets customers set the refrigerator and
freezer temperatures remotely via their
smartphone, tablet or computer.
Power Out Alert & Power On Nudge
Sends a text, email or in-app alert if the refrigerator loses power for more than 30 minutes or
the freezer temperature rises above 18 F. It can also tell customers when the power is back on.
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BENEFIT: Helps customers save their fresh food during a power outage.
Issue Alert
Vacation Assistant
Sends a text, email or in-app alert if
the refrigerator needs attention.
Lets customers turn on the refrigerator’s
energy-saving Vacation Mode feature from
afar—via phone, tablet or computer.
BENEFIT: Helps customers more quickly
understand what they can do to resolve
the issue and save their fresh food.
BENEFIT: Enables energy saving
without having to plan ahead.
BENEFIT: Lets them set temperatures to
quick-chill beverages before they arrive.
Filter Assistant
Notifies customers that their refrigerator’s
water filter needs changing.
BENEFIT: Helps them ensure a supply
of fresh tasting filtered water.
Smart Delay
Stops energy-absorbing features like
the defrost cycle from running when
energy costs or demand is high.
BENEFIT: Helps save on energy bills.
Energy Advisor
Displays the refrigerator’s power usage
at any specific moment and tracks
its energy usage over time.
BENEFIT: Gives customers the opportunity
to monitor and manage energy consumption.
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*Source: TrendWatching.com
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WHIRLPOOL 6TH SENSE LIVE TECHNOLOGY
SMART TIP
Tall Tub Dishwasher
WDL785SAAM
Controlling or monitoring networked appliances
is a top desired activity among smart phone users.
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Cycle Progress
Offers up-to-the-minute information on what
cycle is running and the time remaining.
BENEFIT: Lets customers plan ahead
for when a load will be ready.
affresh Cycle Assistant
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SMART GRID
INDICATOR BUTTON
Dishes Clean Nudge
Lets customers know when the wash cycle is complete—via phone, tablet or computer.
BENEFIT: No need to double-check the status of a load of dishes.
Sends a text, email or in-app alert when
it’s time to rejuvenate the dishwasher by
running an affresh cleaning cycle.
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BENEFIT: Helps customers keep the
dishwasher fresh and performing its best.
Smart Delay
The dishwasher automatically waits to run until
a time of day when energy costs are low, using
pricing data from the customer’s utility company.
Issue Alert
Control Lock
Sends a text, email or in-app alert if
the dishwasher needs attention.
Customers can lock the controls on the dishwasher
at any time, even when not at home.
BENEFIT: Helps save on energy bills.
BENEFIT: Helps customers request
service quickly and easily.
BENEFIT: Helps avoid unintended
or unfinished wash cycles.
Energy Advisor
Displays the dishwasher’s current power level
and tracks energy consumption per cycle.
BENEFIT: Gives customers the opportunity to
monitor and manage energy consumption.
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*Source: 2011 State of the Connected Home Market Survey.
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WHIRLPOOL 6TH SENSE LIVE TECHNOLOGY
SMART TIP
Front Load Washer
WFL98HEBU
Over 80% of households have
invested in cutting energy costs
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Remote Start and Pause
Remotely start and pause the washer
using the Smart Appliances app.
BENEFIT: Lets customers have freshly washed
laundry when they’re home and ready for it.
Clean Washer with affresh
Cycle Assistant
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SMART GRID INDICATOR BUTTON
Sends a text, email or in-app alert
when it’s time to clean the washer
by running an affresh cycle.
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Clothes Clean Nudge
BENEFIT: Helps customers keep the
washer fresh and performing its best.
Lets customers know when the wash cycle is complete—via phone, tablet or computer.
BENEFIT: No need to double-check the status of a laundry load.
Detergent Assistant
Cycle Progress
FanFresh Cycle Assistant
Gives an up-to-the-minute look at the
washer’s progress and time remaining.
Lets customers remotely activate the FanFresh
cycle, which activates a fan and tumbles
clothes periodically after the cycle ends.
BENEFIT: Allows customers to plan
ahead for when a load will be ready.
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BENEFIT: Helps keep wrinkles from setting in
and can even dry a small load overnight.
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Issue Alert
Sends a text, email or in-app alert if
the washer needs attention.
BENEFIT: Helps customers request
service quickly and easily.
When the washer’s Precision Dispense
drawer is low on detergent, a text,
email or in-app alert is sent.
BENEFIT: No need to remember
when more detergent is needed.
Smart Delay
The washer automatically waits to run until a
time of day when energy costs are low, using
pricing data from the customer’s utility company.
BENEFIT: Helps save on energy bills.
Energy Advisor
Displays the washer’s current power level
and tracks energy consumption per cycle.
BENEFIT: Gives customers the opportunity
to monitor and manage energy consumption.
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**Based on a 3-lb load of lightweight fabrics.
*Source: 2009 Residential Energy Management Survey.
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WHIRLPOOL 6TH SENSE LIVE TECHNOLOGY
SMART TIP
Front Load Dryer
WEL98HEBU
Almost 50% of households are very interested in
knowing which appliances consume the most energy
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Energy Advisor
Displays the dryer’s current power level
and tracks energy consumption per cycle.
BENEFIT: Gives customers the opportunity
to monitor and manage energy consumption.
Wrinkle Shield Option Assistant
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SMART GRID
INDICATOR BUTTON
Allows customers to remotely activate
the Wrinkle Shield option, which tumbles
clothes periodically after the cycle ends.
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Airflow Alert
BENEFIT: Helps keep wrinkles from setting in.
Checks the dryer’s airflow and sends an alert if lint or other items are obstructing
the duct work, which can increase drying times and energy use.
Issue Alert
BENEFIT: Saves time and money by keeping the dryer performing its best.
Remote Start and Pause
Clothes Dry Nudge
Remotely start and pause the dryer using
the 6th Sense Live technology app.
Lets customers know when the dry cycle is
complete—via phone, tablet or computer.
BENEFIT: Lets customers have fresh, clean
laundry when they’re home and ready for it.
BENEFIT: Helps customers avoid wrinkles
or having to double-check the status of
a laundry load.
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Cycle Progress
Sends a text, email or in-app alert
if the dryer needs attention.
BENEFIT: Helps customers request
service quickly and easily.
Smart Delay
The dryer automatically waits to run until a time
of day when energy costs are low, using pricing
data from the customer’s utility company.
BENEFIT: Helps save on energy bills.
Gives an up-to-the-minute look at the
drying cycle’s progress and time remaining.
BENEFIT: Allows customers to plan
ahead for when a load will be ready.
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*Source: 4Q 2010 Residential Energy Management Survey.
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SETUP (USING WPS ON A HOME ROUTER)
ITEMS REQUIRED FOR SETUP
Internet access, wireless router with WPS technology,
Smart Appliance ID (SAID), computer or smartphone.
INTERNET
SMART TIP
ALTERNATE SETUP OPTION (FOR HOME ROUTERS WITHOUT WPS)
Let your customers know connecting
a new appliance is easy!
ITEMS REQUIRED FOR SETUP
Internet access, wireless router, Smart Appliance ID (SAID), Smart Appliance Mac Address,
wireless network name (or SSID number) and password, computer or smartphone.
INTERNET
Smart Grid
Smart
SmartGrid
Grid
Smart Grid
SETUP
STEP 1
STEP 2
STEP 3
STEP 1
STEP 2
STEP 3
STEP 4
Router Setup
Appliance Setup
Account Setup
Connect to Appliance
Connect Appliance to Network
Reconnect to Home Network
Account Setup
Press the WPS (Wi-Fi Protected Setup)
button on the wireless router.
Time Sensitive Step
Go online to set up a user account and
add new 6th Sense Live appliances
at MySmartAppliances.com
1. On your computer view the list of
available wireless networks.
1. Open a web browser. If nothing
appears, type “192.168.10.1” in
the address bar and press Enter.
In the drop down list of available
wireless networks, select the name
of your home wireless network.
Access your wireless settings
and re-open the view of available
wireless networks. Check that your
computer is once again connected
to your home wireless network.
If it is not, select your home
wireless network and Connect.
Go online to set up a user
account and add new 6th
Sense Live appliances at
MySmartAppliances.com
Note: The WPS LED will begin blinking.
Press the Smart Grid button on the
appliance within 2 minutes of Step 1.
Note: The Smart Grid indicator light
will blink while the wireless router
and 6th Sense Live appliance
communicate. When the Smart Grid
and WPS LED indicators remain lit,
the linking process is complete.
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SETUP
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Note: Be sure to have the 6th Sense Live
appliance’s 10-digit Smart Appliance ID
(SAID) when registering. The SAID can be
found printed on a sticker inside the door of
your appliance or on the edge of the door.
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If your appliance is not able to connect
using these steps, proceed to the alternate
setup option on the following page.
2. Select your appliance from the list. It will
be identified with the characters of the
Mac Address but with different punctuation
(for example, “WP_88_A1_23_B4_56_C7”).
3. In the network passphrase field,
enter the SAID number
(for example, “44444A123B”).
Note: This passphrase is case sensitive.
Then, connect to this network.
2. Enter the passphrase for your
home wireless network router,
if required, and press Submit.
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Note: Be sure to have the
6th Sense Live appliance’s
10-digit Smart Appliance ID
(SAID) when registering.
The SAID can be found
printed on a sticker inside
the door of your appliance
or on the edge of the door.
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FREQUENTLY ASKED QUESTIONS
SMART TIP
SMART STORE
No additional purchases are
necessary to connect 6th Sense
Live appliances to the internet!
The Smart Store allows customers to order accessories like water filters and affresh cleaning products through the 6th Sense Live
technology web site or app. The Filter Assistant and Clean Washer with affresh Cycle Assistant let them know when it’s time to
replace or utilize these accessories and make it easy for them to place an order for the desired product with a few simple clicks.
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Filter Assistant
Question
Solution
What phones or tablets will Whirlpool brand’s
6th Sense Live appliances work with?
We designed an ‘app’ that is available from Apple on the App Store and runs on the iPhone , iPad and
iPad Mini . We also have a web version that works on all Android devices and on laptops and PCs. You can
download the app or web version at www.whirlpool.com/smart and register at www.mysmartappliances.com
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Pur water filter
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affresh Cycle Assistant
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affresh Dishwasher cleaner
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affresh Washer cleaner
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Do I need to purchase anything
special to get it to work?
No. Whirlpool brand 6th Sense Live appliances work with most standard wireless routers and
most smart phones and tablets. However, you do need to have an internet connection.
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How does the energy management function work? First, select your local electric utility company from a drop down list. After that, the app will identify peak
periods that are more expensive and alert you in advance. You can always override this function if you choose.
Extended Warranty Assistant
Extended appliance warranties
How many people can get messages from the app? Two phone numbers and one email address can be set up to receive messages and
interact with 6th Sense Live appliances. You can also control the appliance and receive
push notifications on as many mobile devices as you like through the app.
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What if there is an interruption in connectivity
or power outage? Will I have to register again?
No. The appliance and router will remember the connection when the power comes back on.
What type of router is needed?
Preferably one with WPS, but refer to the alternate setup instructions
on page 13 if your router does not support WPS.
How much data is being used?
A very small amount, nothing that would send you over the limits of even minimal internet data plans.
If a customer needs more help, they can call
our hotline at 1-866-930-3712 and we’ll do
our best to get things straightened out.
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For additional Smart Grid installation and connection instructions, refer to the manual included with the appliance.
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SPECIFICATIONS AND DIMENSIONS
GET MORE INFORMATION & TRAINING
To learn more about 6th Sense Live technology by Whirlpool Corporation,
you can visit The Loop Appliance Connection or whirlpool.com
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Refrigerator
WRL767SIAM
Dishwasher
WDL785SAAM
Washer
WFL98HEBU
Dryer
WEL98HEBU
Base Model GSS26C4
26 cu. ft. capacity
Base Model WDF775SAY
Stainless Steel Tall Tub
Base Model WFW97HEX
4.3 cu. ft. capacity
Base Model WED97HEX
7.4 cu. ft. capacity
• Multipoint white LED
interior lighting
• Quiet Partner IV sound
package (51 dBA)
• Laundry Apps with Stain Assist
• Laundry Apps
• Full-color widescreen LCD display
• Full-color widescreen LCD display
• Meets CEE Tier 3 standards
• Stainless steel tall tub
• Precision Dispense Ultra
• Advanced Moisture Sensing
• MicroEdge glass
refrigerator shelves
• Accommodates 33-1⁄2"
cutout height
• In-Door-Ice Plus system
• Sensor cycle
• Accu-Chill temperature
management system
• ENERGY STAR qualified
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• FreshFlow air filter
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• ENERGY STAR qualified
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• Pur 6-month ice and
water filtration
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• Adjustable gallon door bins
• Adaptive Defrost
69-1⁄4" H x 35-7⁄16" W x 36" D
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• 16-hour FanFresh option with
Dynamic Venting Technology
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• ENERGY STAR qualified
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• Meets CEE Tier
1 standards
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• New AnyWare Plus
silverware basket
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• Resource-efficient
wash system
• 2-1⁄2" Sleek console
with electronic controls
33-1⁄2"–34-1⁄2" H x
23-7⁄8" W x 24-1⁄2" D
*Based on the Consortium for Energy Efficiency qualifying product lists. Visit cee1.org for more information.
• Meets CEE Tier 3 standards
• SilentSteel dryer drum
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• EcoBoost option
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• Steam-enhanced cycles
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• EcoBoost option
• 140-minute Wrinkle Shield
Plus option with Steam
• Steam-enhanced cycles
• Static Reduce option
• Sanitize options with
Steam and heater
• Quiet Dry Ultra system
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• Direct Inject wash system
• 1,400 RPM max spin speed
• Quiet Spin 360 technology
38" H x 27" W x 32-1⁄2" D
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• Eco Monitor
38-1/2" H x 27" W x 31-1⁄8" D
Sales materials
For support materials call 1-800-643-3444, or order
online 24 hours a day at the Whirlpool Trade Fulfillment
Center via whr.com or mywhirlpool.com. Please have
the form numbers ready for the items you need.
2012 Whirlpool 6th Sense Live technology
consumer takeaway
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Form No. WX120174
Cost: FREE
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Designed to Simplify
™