4200 - Operator’s Guide Index
Attaching (your) second phone
Autodialer
Batch transmission
Broadcasting, Programming
Call request
Canceling commands
Closed network
CODE key, using
Confidential communication
Confirmation reports
Confirmation stamp
Contrast
Control panel
Copy reduction
Copy sorting
Cover page
Mailboxes, SecureMail
Memory transmission
Monitor speaker, setting volume of
One-touch numbers
Out-of-paper reception
Pause character, entering
PBX, using with
Polling
Being polled
Database
Programmable one-touch keys
Reports, confirmation (TCR and RCR)
Resolution, Programming
Rings, setting number on
Date and time setting
Delayed transmission
Department codes
Directory dialing
Drum Unit, installing
Drum counter, resetting
Dual access
Scanning width, Setting
Security transmission
Special features
Specifications
Speed-Dial Numbers, Programming
Stamp, transmission confirmation
Subscriber ID, setting
Electrical requirements
Toner cartridge, installing
Troubleshooting
Cleaning
Error Codes
Error Messages
Print Quailty
Printer Misfeed
Scanner Misfeed
TTI, programming
Fax Tel Number, programming
Fine resolution
Flatbed scanner (FBS), placing a
document on
Grayscale, Programming
Group Dialing
Printing a Directory
Programming
HOLD, using in telephone calls
"Junk fax,” blocking
User Settings, Programming
Operator’s Guide
Pitney Bowes 4200
Multifunctional Fax/Copier
As an ENERGY STAR® partner, Pitney Bowes, Inc.
has determined that this product meets the
ENERGY STAR guidelines for energy efficiency.
© 1998, Pitney Bowes, Inc.; all rights reserved.
ENERGY STAR is a registered trademark of the United States Environmental Protection
Agency. Windows® is a registered trademark of Microsoft Corporation.
Welcome to your
Pitney Bowes fax/copier!
We know you want to use your machine now, without first having to climb
over a mountain of jargon. So we’ve divided these instructions into three
sections.
• “Getting started” (see page 9) covers only what you absolutely
have to know to use your machine immediately.
• “User Settings” (see page 61) provides more details. When you
have time, look through it to learn more about your machine’s
many features, as well as fax in general.
• Finally, “Just in case…” (see page 187) will help you decide what
to do if you ever have a problem with your machine. It also tells
you how to give it the kind of easy, sensible care that should help
keep troubles to a minimum.
Pages 5 through 8 are the Table of Contents for this guide. Skim through
them now if you’d like (they’ll prove more helpful as time passes), or just
go straight to “Getting started” and, well, get started!
And thanks for choosing Pitney Bowes.
3
Find your serial number and write it down
Before going any further, please
note that your machine’s serial
number is located on the bar
code label as shown on the
drawing at right. Due to the
size of your machine, it’s
probably a good idea for you to
copy this down before you set up
your machine. Use the blank at
the bottom of this page.
NOTE: The IC label and ID
label, required by government
regulations, do not contain
serial number information.
Close up, the bar code label
looks somthing like this:
Important: Of course, this is not the number which should appear on
your machine’s label! Rather, this is only to give you an idea of how your
label will look.
Now, please copy down your machine’s serial number, below, for future
reference:
My machine’s model number:
PB-4200
My machine’s serial number:
_________________________
4
4200 OPG - Table of Contents
Getting started
What’s inside this section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A quick introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Your fax machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Machine layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Keypad layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
You’re in control! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Pick an installation spot before going ahead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Phone and electrical requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the printing supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
When you install a new drum cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loading paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loading the one-sheet multipurpose tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Attaching the paper-handling parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Plug in and power up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjust the monitor speaker’s volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Attaching a second phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Attaching the telephone handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
EasyStart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using EasyStart to enter initial settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sending faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Some guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How big — and small your pages can be . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Things not to put into your fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Resolution, grayscale and contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Entering a pause character when dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing the pause length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Potential problems with call-waiting and voice mail . . . . . . . . . . . . . . . . . . . . . . . . . .
Overseas transmission mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How to set a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Inserting the document into the ADF (automatic document feeder) . . . . . . . . . . . . . .
Placing the document on the FBS (flatbed scanner) . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using memory transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sending a fax using the ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sending a fax using the FBS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sending a fax with on-hook dialing or a handset (manual transmission) . . . . . . . . . . . .
Redialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Making redial settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Canceling automatic redial: an introduction to Review Commands . . . . . . . . . . . . . .
Receiving faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
So what’s the big deal, anyway?!? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Different ways to get the job done . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reception modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Answering calls manually — for either reception mode . . . . . . . . . . . . . . . . . . . . . . . .
Tel Ready mode: when Auto Answer is off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fax Ready mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
When the paper runs out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Getting the word from your machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Receiving when out of paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Making copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If the machine cannot detect your document size… . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting of enlargement or reduction for copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Beyond the basics
User settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Setting up for scans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Making settings for printing faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Print reduction rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Reduction margin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Half-page reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Setting the number of rings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Setting ECM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Setting the transmission confirmation stamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Printing your User Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Printing a Program List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Autodialer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Autodialer basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
How do you autodial? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
How big is the autodial memory? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Which number is which? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
EasyDial directory: A preview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Special dialing characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Considering call groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Using one-touch numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Entering or changing a one-touch number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
One-touch dialing: Sending a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
One-touch dialing: Making a regular phone call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Erasing a one-touch number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Printing a list of your one-touch numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Using speed-dial numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Entering or changing a speed-dial number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Speed-dialing: Sending a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Speed-dialing: Making a regular phone call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Erasing a speed-dial number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Printing a list of your speed-dial numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Printing a call group directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
EasyDial directory dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
What if an EasyDial call doesn’t go through? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
It’s a great phone, too . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
You can EasyDial regular phone calls, too . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Broadcasting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
The basics of broadcasting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Delayed broadcasting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Relay broadcasting and relay broadcast initiation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
How it works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Setting it up, or initiating the initiation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
The next level: Relayed relay broadcasting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Broadcast news; or making changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Delayed transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Setting up a delayed transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Reviewing or canceling delayed commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Reviewing or canceling parts of a broadcast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Printing a delayed command list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Printing a stored document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Batch transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Creating or modifying a batch box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Erasing an empty batch box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Printing a list of your batch boxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Storing a document for batch transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Printing a list of stored batch documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Printing a document stored in a batch box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Erasing a document stored in a batch box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
6
Special features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cover page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Toggling the cover page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Entering the cover page message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing the cover page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Managing your fax with its journal and reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting the activity journal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing an activity journal manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting the reports: TCRs and RCRs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Information, please: What the reports tell you . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Polling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Regular polling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Database polling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Being polled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Erasing a stored polling document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing a stored polling document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Limiting polling access to your fax machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Call request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Faxing/receiving first, then talking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Talking first, then sending a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Talking first, then receiving a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Responding to a call request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Numbering pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power multitasking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Programmable one-touch keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the programmable one-touch keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Programming a delayed transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Programming a broadcast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Programming a SecureMail transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Programming a relay broadcast initiation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Programming a polling operation, regular and database . . . . . . . . . . . . . . . . . . . . . . . .
Programmable one-touch fax dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Erasing a programmable one-touch key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing a list of your programmable one-touch keys . . . . . . . . . . . . . . . . . . . . . . . . . . .
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Receiving and sending SecureMail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Receiving SecureMail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Creating, modifying or clearing a SecureMail mailbox . . . . . . . . . . . . . . . . . . . . . .
Printing a SecureMail mailbox list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting SecureMail storage time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing SecureMail you receive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sending SecureMail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting security transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting for use of a closed network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting Block Junk Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using department codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Entering or modifying a department code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Clearing a department code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Activating (or turning off) the department code setting . . . . . . . . . . . . . . . . . . . . . . .
Sending a fax using a department code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connectivity port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Requirements for your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
An important note about compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A preview of the plug-in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Making the connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting the Connectivity port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Scanning from your fax machine to your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing from your computer to your fax machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sending faxes with your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7
121
121
122
123
125
125
125
127
127
128
131
131
132
134
135
136
137
137
137
138
138
138
139
140
141
141
142
145
148
152
157
161
162
163
164
164
165
165
168
169
170
171
173
174
176
177
177
178
179
180
181
181
181
182
183
183
184
185
186
Just in case…
What’s inside this section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
We’re on-line to help you! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Clearing paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If the original document jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If a printout jams inside your machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If a printout jams inside a paper cassette’s side cover . . . . . . . . . . . . . . . . . . . . . . . . . .
If a printout jams at the multipurpose tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Print quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Communication problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Display error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Error reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Kinds of error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dialing errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reception errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Transmission errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
“Check Message” printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
What error messages can mean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Caring for your fax machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Corrective cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Curing frequent jams in the document feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the FBS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If you have unsatisfactory printout quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Common questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sending faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Receiving faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Polling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How your fax machine works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
188
189
190
190
192
194
195
196
200
200
200
205
205
206
206
206
207
208
208
209
209
210
210
212
212
213
213
213
216
216
216
217
218
Appendix and index
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
8
Getting started
In this section, we’ll introduce you to your
new machine. You’ll see that it takes only
minutes to… get started.
9
What’s inside this section
Your fax machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
EasyStart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Sending faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Receiving faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Making copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
For a more detailed Table of Contents, please turn to page 5 of
this guide.
10
A quick introduction
This brief overview will help you to quickly learn how your Pitney Bowes
fax machine works. Of course, please be sure to read the rest of these
instructions too!
What is a “fax document?”
Simply put, a “fax document” is anything a fax user wants to fax to
someone else. It can be just one page or as many pages as you need. It can
be text, a photograph or even your child’s latest drawing!
What is a “fax number?”
Because your fax operates on standard phone lines, a “fax number” is just
a regular phone number and, because your fax is also a high-quality, fullfeatured telephone, your fax number can be your regular phone number.
You can — but this isn’t necessary — dedicate a phone number to your
fax machine, letting you use one number for ordinary voice calls and one
just for fax.
What are resolution and grayscale?
Just as cars are measured by engine size and stereo systems are
measured by watts per channel, so fax machines are measured by
resolution and grayscale. So let’s talk about these for a moment.
Resolution refers to the sharpness of a fax transmission. It’s expressed in
lines per inch (lpi). An international agency has defined three specific
levels of resolution:
• Normal (203 horizontal x 98 vertical lpi)
• Fine (203 x 196 lpi)
• Superfine (203 x 392 lpi).
Similarly, one can judge a fax transmission by its number of grayscale
levels, or shades of gray — really, halftones such as you might see in a
newspaper photo. It’s likely most of your fax documents will be dark text
on white paper. However, when you want to send photographs and other
shaded items, you can set your fax machine to transmit in 64-level
grayscale.
So why not always set your fax machine for superfine,
or for grayscale?
Because these settings make your machine send more information,
making transmissions last longer and (on long-distance calls) driving up
your phone bills. That’s why, as you’ll see, we’ve made it easy for you to
set your fax machine for the most efficient, and truest, transmission of
the types of documents you send.
11
Your fax machine
Unpacking
The drawing below shows what should be included in the packaging:
As you unpack your fax machine, check for the following items:
□
□
□
□
□
□
Main unit
Document tray
Paper tray
Document stopper
Toner cartridge
Drum cartridge
□
□
□
□
□
□
□
2nd paper cassette (includes four screws)
Blank cover (includes two screws)
AC power cord
Telephone line cord
Additional documents
(including this Operator’s Guide)
Telephone handset (not shown)
Be sure to save the box (or boxes) and packing materials for reshipment.
12
Machine layout
Note: Do not worry if some of the terms used here are unclear to you
right now, we will explain everything fully. Once you’re more
familiar with these terms, this page will be an even handier
reference to your fax machine.
12
13
1. Control panel — The keys you use to operate your fax machine. (See
page 16-18 for more details.)
2. Display (also known as a liquid crystal display, or LCD) — Uses a 4-line x
30-character window to show the machine’s status and let you see what
you’re entering during various operations. (If the display is blank, the
machine is off.)
3. Scanner cover release — Pull up on this to open the scanner cover.
4. Scanner cover — Opens to provide access to the original document
(whatever you put into the machine for faxing or copying) during
occasional jams.
13
5. Document guides — You can adjust these for the width of the
original document so it will feed properly into the machine.
6. Document tray — Supports the original documents for straighter
feeding into the machine.
7. Book cover — Opens to scan an original document using the flatbed
scanner (FBS). Is hinged to accommodate thicker originals, e.g., bound
documents.
8. Multipurpose tray — Holds one sheet of paper. Pull down the tray
toward you to open.
9. 1st paper cassette side cover — Open to fix printout jams.
10. 2nd paper cassette side cover — Open to fix printout jams.
11. Recording paper level indicator — Shows the relative amount of
recording paper remaining. White
in the window indicates a full
supply. An all-black display
indicates empty paper and the
PAPER EMPTY light glows.
Paper level
indicator
Paper Empty
Paper empty
lamp
12. 1st paper cassette — Holds up to 300 sheets of recording paper. Pull
the cassette toward you to open.
13. 2nd paper cassette — Holds up to 300 sheets of recording paper.
Pull the cassette toward you to open.
14. Front cover — Opens to provide access for changing the toner and
drum cartridge (or, occasionally, fixing printout jams).
14
17
18
16
15
20
19
21
15. PHONE2 jack — If you connect a second telephone to your machine,
this is where you plug in the cord.
16. LINE jack — Where you plug in the telephone line cord. (The other
end of the cord plugs into a wall telephone jack.)
17. PHONE1 jack — Where you plug in the telephone handset.
18. Printed document exit — Where the printout (fax or copy)
emerges.
19. Paper tray — Holds up the printout (fax or copy) after it emerges.
20. AC power switch — Turns your fax machine on and off.
21. AC power jack — Where you plug in the AC power cord.
15
Keypad layout
4 56
3
2
1
ALARM
MINIMUM
AUTO ANSWER
COMMUNICATION
MEMORY
RECEIVE
7 8
50%
11" X 17"
8.5" X 11" 64%
REDUCTION 8.5" X 14"
8.5" X 11" 78%
8.5" X 14"
11" X 17" 121%
8.5" X 11"
11" X 17" 129%
ENLARGEMENT MAXIMUM
9
10
qz
abc
def
ghi
jkl
mno
prs
tuv
wxy
BROADCAST
200%
MONITOR/CALL
COMMUNICATION
OPTIONS
HOLD
GROUP DIAL
SPEED DIAL/
TEL INDEX
DARK
oper
HALFTONE
NORM
COPY
S-FINE
FAX
FINE
MEMORY
TRANSMIT
MENU
CLEAR ALL
START
LIGHT
NORM
CONTRAST
25
24
24
23
RESOLUTION
PROGRAM
23 22 21
22
STAMP
20 19
18
1716 15
STOP/CLEAR
14 13 12
Here is a brief description of the keys on your fax machine and what they do,
as well as a look at your machine’s indicator lights and their meanings.
1. MEMORY RECEIVE light — If glowing, indicates your fax machine is
receiving an incoming fax document into the machine’s electronic
memory.
2. COMMUNICATION light — If glowing, advises you the fax machine is
performing communication.
3. ALARM light — If glowing, indicates a problem has occurred during fax
communication or the unit has encountered a problem printing a fax or
copy. Check the display or an error report for more information.
4. AUTO ANSWER — Selects which mode your fax machine uses to handle
incoming calls: answering automatically as a fax machine (Fax Ready
mode) or waiting for the user to pick up the telephone handset (Tel Ready
mode). The AUTO ANSWER light next to this key will glow when autoanswer mode is the current choice.
5. MONITOR/CALL — During on-hook dialing, it turns the monitor
speaker off or on. When you’re sending a fax, this key activates the call
request feature.
6. HOLD — Either places a call on hold or takes it off hold. This key is
effective only if you have attached a telephone handset to your fax
machine.
7. GROUP DIAL — Helps you set up a fax transmission to a call group, a
set of fax numbers which will receive the same document in one fax
operation.
8. COMMUNICATION OPTIONS — Chooses from among five fax options:
Delayed transmission, SecureMail transmission, Relay broadcast, Polling
or Batch transmission.
16
11
01 A
02 B
03 C
04 D
05 E
06 F
07 G
08 H
41 !
42 "
43 $
44 %
45
46
47
48
09 I
10 J
11 K
12 L
13 M
14 N
15 O
16 P
49 ;
50 <
51 =
52 >
53
54
55
56
17 Q
18 R
19 S
20 T
21 U
22 V
23 W
24 X
57 ?
58 @
59 [
60 ]
61
62
63
64
25 Y
26 Z
27 ,
28 .
29 :
30 '
31 &
32 SPACE
65 {
66 }
67
68
69
70
71
72
33 (
34 )
35 +
36 -
37 /
38
39
40
73
74
75
76
77
78
ALPHABET
79
CODE
80
CODE
Flip Tab A
Flip Tab B
9. BROADCAST — Helps you set up the process of a fax broadcast
(sending the same document to more than one location).
10. Numeric Keypad — Just like the numeric keys on a regular tonedialing phone. In addition to dialing phone and fax numbers, they also
enter numbers when you’re making certain settings.
11. One-Touch Keys — The keys labeled 01-40 (or 41-80, if you’re using
fliptab B) offer one-touch dialing convenience. You also can use the keys
labeled 73-80, if you’re using fliptab B, for programmable functions: this
lets you teach your machine an advanced multi-step function just once,
then recall the function at any time by pressing one of these keys.
12. START — Either begins manual fax communication (transmission or
reception) or makes one or more copies of a document.
13. CLEAR ALL — Press this key to cancel the current function and return
to the standby mode.
14. STOP/CLEAR — Stops the current operation, ejects a document from
the document feeder and cancels alarms. Press this key to delete
characters on the display and cancel commands you have entered into the
machine.
15. STAMP — Press this key to set the machine to stamp each original
document or page automatically when the machine transmits it
successfully. The STAMP light next to this key glows when this
operation is set to occur.
17
16. MEMORY TRANSMIT — Selects which transmission mode your fax
machine uses, whether from memory or from the document feeder. If the
MEMORY TRANSMIT light next to this key is glowing, your machine
will scan documents into memory before trying to send them. Otherwise,
your fax machine will send straight from the feeder, which is slower and
also prevents others in your office from using the fax until your
communication is absolutely complete. NOTE: When you use the flatbed
scanner, the machine always uses memory transmission.
17. SPEED DIAL/TEL INDEX — Starts a speed-dialing operation, which
you finish by entering a three-digit number via the keypad. Also displays
one-touch and speed dial entries sorted alphanumerically, as in a
telephone directory.
18. Multifunction Keys — Press to choose options that appear in the
display.
19. 䊳 — Scrolls (moves) rightward through features and command options
that appear in the display.
20. 䊴 — Scrolls (moves) leftward through features and command options as
displayed on the display.
21. PROGRAM — Any function can be started by first pressing this key and
then entering the function number.
22. MENU — Press to change the display to the next series of options.
23. RESOLUTION — Press this key to toggle among the three resolution
modes and the halftone (grayscale) mode.
24. CONTRAST — Press this key to toggle among contrast settings –
normal, a little dark, dark, a little light or light.
25. COPY/FAX — Press this key to toggle between FAX mode or COPY
mode.
18
You’re in control!
We’ve worked hard to make sure this fax machine is easy for you to use,
despite its impressive set of features. You control it — not vice versa. So
we’ve also tried to make these operating instructions just as easy. In that
spirit, let’s make sure there’s no confusion about how to give your
machine its marching orders.
To press:
Use:
Tip:
0 (zero), 1, 2, 3, 4, 5, 6, 7, 8, 9, # or *
The numeric keypad.
At no (other) time in this manual will we refer to the letters
printed below the numeric keys, such as abc by the 2 key. They
are there only for your greater convenience in using your fax
machine as a telephone.
To press:
Use:
Tip:
A, B, C, D or any other letter key
The one-touch key by that name.
Please don’t confuse the zero (0) with a letter O.
Here’s an example. If we say “press PROGRAM, 7, ENTER, 0, 8, ENTER”…
… you’d press
… then
… then
… then
… then
… and then (finally)
PROGRAM
7
ENTER
0 (the numeric key zero)
8
ENTER
Important: Please note that you would not be entering commas or
periods. Those typographical characters appear in our
instructions merely to serve their usual separative
functions and are not intended for actual entry from your
machine’s control panel.
While there is a function (broadcasting) which requires the
entry of commas, we provide special ways to do that, as we’ll
explain when the time comes.
19
Setting up
Pick an installation spot before going ahead
To keep your fax machine in perfect working order, the location should be:
• Clean — Dust build-up can damage your machine. (However, do
not use a cover! See next item.)
• In the open — Allow at least 16” of clearance around your
machine. Be sure that you never cover the machine: its vents must
be able to “breathe.”
• Away from direct sunlight — This helps avoid overheating.
• Dry — Avoid any location where splatters or sprays (such as from a
water fountain) could reach your fax machine.
• Level, and vibration-free.
• Near a phone jack — Your fax machine uses a standard
(“modular”) telephone jack, also known as an RJ-11.
• Near an AC power outlet — The AC power cord is about 5’ long
when stretched to its limit (and that’s not the way to handle a
power cord).
Phone and electrical requirements
• Use a standard three-pronged 120 VAC outlet.
• Make sure the outlet isn’t controlled by a wall switch. If it is, you’ll
risk inadvertent shutoffs of your machine, causing you to lose fax
messages.
• Don’t use an outlet which also is supplying power to a large
appliance, such as a refrigerator or air conditioner. Such highconsumption appliances can cause “draw-downs” (temporary drops
in the power available for other equipment on the circuit) which
could damage your fax machine.
• If at all possible, use an electrical surge suppressor, preferably
one which guards both telephone and electrical lines. This device
helps to shield your fax machine from damaging high-voltage
electrical surges.
Voltage requirements:
120 VAC ± 10%, 50/60 Hz
Power consumption:
Standby
23 W Transmission
50 W
Reception
620 W Copying
640 W
Maximum (simultaneous copying,
communicating and scanning)
1067 W
20
Installing the printing supplies
Your fax machine prints incoming faxes and copies with a laser print
engine. The engine requires two types of printing supplies (also called
consumables):
• The drum cartridge — Yields up to 30,000 letter-sized printouts.*
• The toner cartridge — Yields up to 7,000 letter-sized printouts.*
Here’s how to install these supplies:
1. Open the front cover.
*See “Specifications,” page 227.
21
2. Release the M2 and M3 levers by pushing or turning each in the
direction indicated by the arrow next to it.
3. Unpack the toner cartridge from its carton. Then, holding the toner
cartridge with both hands, shake it as shown (note the arrows).
4. Place the toner cartridge on a flat, clean surface. Steady the cartridge
with one hand, and remove the seal by gently pulling with your other
hand.
22
5. Holding the toner cartridge with both hands, gently shaking it as
shown (note the arrows).
6. Unpack the drum cartridge from its carton.
Important: Shield the drum cartridge from light, especially strong
light. Later, if you have to remove the cartridge from
the fax, immediately wrap it in a thick cloth to protect
it from light.
7. Install the toner cartridge in the drum cartridge, making sure that
the toner cartridge’s two pins (each at the front side) fit in the slits
inside the drum cartridge frame.
8. Then push the toner cartridge in the direction indicated by the arrow
to lock it.
23
9. Grasp the “PUSH/PULL” tab and align the green markers on both the
drum cartridge and the unit’s frame. Once aligned, slide the end of
drum over the green tapered protrusion (to the lower left of the
marker). This “rail” supports the cartridge as it’s inserted. Gently
push the cartridge until it securely clicks into position. Important:
When you install a new drum cartridge, you must also reset the drum
counter. (See “When you install a new drum cartridge,” next page.)
10. To lock the drum cartridge in place, return the M2 and M3 levers to
their normal positions, as shown.
24
11. Close the front cover. Push on a portion of the cover to lock the cover
into its normal position. NOTE: The fax machine will not work if the
cover isn’t closed properly.
When you install a new drum cartridge
Your fax machine keeps track of how many pages go through the drum
cartridge to let you know when the drum needs to be replaced. Thus,
whenever you install a new drum cartridge, you must “notify” the
machine by resetting the drum counter. (Obviously, before doing so the
very first time, you’ll have to finish installing the machine and then turn
it on.) Important: Do this only when you are installing a new drum
cartridge. Here’s how to reset this counter:
1. Press PROGRAM, J, 1, 6. The display will show:
13. Stamp
14. RelayedRelay
15. Connect PC
▲
16. Reset DR Ctr
▼
Enter
▼
Enter
2. Press ENTER.
Reset DR Ctr
YES
NO
▲
25
3. Select “YES” using ▲ or ▼. Then press ENTER to reset the drum
counter.
Reset DR Ctr
YES
NO
▲
▼
Enter
Loading paper
The following instructions tell you how to load the paper on which the fax
machine prints copies and receives faxes. Right out of the box, your
machine can hold up to 601 sheets at a time: 300 sheets in each cassette
and one sheet in the multipurpose tray. (Your machine can accept up to
two more optional 300-sheet cassettes for a possible total of 1,201 sheets.
Contact your local Pitney Bowes office for more information on optional
cassettes.)
Loading the paper cassette
Each paper cassette can be adjusted to accept letter-, legal- or ledgersized paper.
1. Pull forward on the paper cassette to open.
2. To set the paper cassette for a different paper size, slide the paper
guide to the correct position.
26
3. Press down on the cassette plate until it clicks.
Note: Before you insert paper in the cassette, stack it so the leading
edge and sides of the paper are even.
4. Insert the paper into the cassette.
• Make sure the stack of paper isn’t higher than the limit mark on
the side of the cassette.
• Place the edges of the top sheet under the metal tabs on the left
and right side of the cassette (viewed from the cassette’s front, as
shown).
• Each paper cassette can hold about 300 sheets of paper.
5. Push the paper cassette back into its original (closed) position. You’ll
feel a click when it’s properly in place.
• Attach the paper size label on the front side of cassette.
LT
R
27
Loading the one-sheet multipurpose tray
The multipurpose tray holds one sheet of either letter-, legal- or ledgersized paper.
1. Pull to open the multipurpose tray.
2. Adjust the multipurpose tray for the width of paper you plan to load.
Slide the guide to the slot for the paper size you’ll be loading.
3. Insert a sheet into the tray until the sheet won’t go in any farther.
Make sure the guide setting you made in step 2, above, is correct.
Attaching the paper-handling parts
1. Attach the document stopper, as shown. (Note the direction.)
28
2. Attach the document tray by inserting it into the appropriate holes,
as shown.
3. Attach the paper tray by inserting its two pegs at a slightly upward
angle into the appropriate holes, as shown.
29
Plug in and power up
1. Plug one end of the telephone line cord into the LINE jack on the
machine’s left side. Plug the other end of the cord into a standard
telephone wall jack, just as you would plug in a phone. NOTE: Do not
confuse the telephone handset’s curled handset cord with the
uncurled telephone line cord (see page 33 for instructions on
attaching the handset).
Telephone
Handset
Jack
PHO
NE1
2. Plug the non-pronged end of the AC power cord into the AC power
cord jack on the left side of the machine.
3. Plug the pronged end of the AC power cord into a 120 VAC electric
outlet (preferably on a surge supressor, as mentioned on page 20).
4. Use the AC power switch to turn on your machine. The markings are
international standards: ❙ means On, 䡬 means Off.
30
Adjust the monitor speaker’s volume
You can set the volume of the monitor speaker, assuring that on-hook
dialing will be as loud (or as soft) as you require.
1. Press MONITOR/CALL on the control panel. You now should hear a
dial tone, and the display will show:
Tel Mode
_
Redial
Auto
Mmry 100%
ScanSize
Comm.Clr
IMPORTANT: If you don’t hear a dial tone, make sure your fax
machine is plugged into a working phone line.
2. If the volume you hear is satisfactory, skip to step 4. Otherwise, go on
to step 3.
3. Adjust the volume as you wish: To turn the volume up, press 䊳. To
turn the volume down, press 䊴. The display indicates the volume.
Here are the possible settings:
Set Volume
Off
Min
▲
→
Mid
→
▲
→
Enter
Mid
Enter
Mid
→
Set Volume
Off
Min
Max
= Low setting.
→
Set Volume
Off
Min
→
= Volume off.
→
Set Volume
Off
Min
Max
Max
▲
= Medium setting.
Enter
Mid
Max
▲
→
Enter
4. Press MONITOR/CALL again to hang up.
31
= Loudest setting.
Attaching a second phone
Want to attach a second phone (even a cordless model!) to your fax
machine, so they can share the same phone jack? No problem.
Before we go further, let’s explain the idea. You’re plugging the second
phone’s phone line into your fax machine’s PHONE 2 jack, not the wall
phone jack. In such a setup, only your fax machine connects to the wall.
The second phone signals through your fax machine.
Now, let’s proceed…
1. If your second phone is already plugged into a wall phone jack,
disconnect it from that jack, at the wall. Hold onto the phone plug:
you’ll need it in step 2. NOTE: Of course, if your second phone is a
model which also requires AC power, as is true for the base of a
cordless phone, don’t unplug it from its AC power outlet!
2. Using the plug mentioned in step 1, plug the phone cable from your
second phone into the PHONE 2 jack on the left side of your fax
machine.
For information on how to use a connected second telephone with your fax
machine, see “Receiving faxes,” beginning on page 54.
32
Attaching the telephone handset
The telephone handset for your fax machine comes with installation
instructions. However, here is a summary of how to attach the handset.
IMPORTANT: Do not connect the handset directly to a telephone wall
jack. Connect it only to your fax machine as the instructions describe.
1. Remove the adhesive “plates” covering both the handset jack and
cradle holes (left side of unit).
2. Using a small Phillips-head screwdriver, attach the handset cradle to
the side of your fax machine using the screws included with the
cradle.
3. Plug in one end of the handset cord (it’s curled) into the PHONE1
jack on the left of your fax machine.
PHO
NE1
4. Plug the other end of the handset cord into the jack on the handset. If
connected to a phone line, your fax machine is now “off-hook.” NOTE:
The handset has a small “flash” button which you can press while
holding the handset, putting the fax machine back “on-hook” until you
can hang up the handset properly in step 4.
5. Place the telephone handset onto the handset cradle. The cradle will
press the handset’s “flash” button, hanging up the handset.
33
EasyStart
Your Pitney Bowes fax machine comes with EasyStart. It guides you in
entering the basic settings required for normal operation — so it’s easy
for you to start using your machine quickly. (Of course, you can make
other settings later or change these settings. We’ll explain in “User
settings,” beginning on page 61.)
Using EasyStart to enter initial settings
The initial settings help you keep accurate records of the documents you
send and receive. For example, the built-in clock keeps the current time
and date, the Subscriber ID contains the 4200’s fax number, the Transmit
Terminal Identifier (TTI) contains the company or department name and
lastly the phone type (either tone or pulse) is selected.
IMPORTANT: Be sure your fax machine has paper before you begin
EasyStart, since this feature can print a handy User Settings list at the
conclusion.
IMPORTANT: If you press CLEAR ALL during EasyStart, your fax
machine will return to standby mode (its normal condition) but will
retain what settings you saved by pressing Enter as described in these
instructions.
34
1. Press PROGRAM, I, Enter. The display will display the current
setting of the fax’s built-in calendar/clock, with a cursor appearing
under the first digit.
Enter Time
’01 01/01 01:01
Enter
2. Use the numeric keypad to enter the correct date and time, using a
YYMMDD format for the date and 24-hour (“military”) format for the
time. For instance, if it’s 6:20 p.m. on January 15, 1998, press
9801151820, which results in the following:
Enter Time
’98 01/15 18:20
Enter
NOTE: Your fax machine automatically inserts the spaces and dateslash. All you have to do is enter the digits.
To change only one digit, press 䊴 to move the cursor leftward, or 䊳 to
move it rightward, to that digit. Then, enter the correct digit.
3. Press Enter to save the clock setting and continue EasyStart.
Enter Your Fax Number
—
–
+
Enter
4. The display now asks you to enter your fax number as you want it to
appear on other fax machine’s displays or printouts. This is called the
Subscriber ID. Use the numeric keypad to enter the desired number.
To put in a dash for easier reading, as shown here, press “—.” The
number may contain up to 20 characters (numbers and dashes).
Enter Your Fax Number
123-456-7890
–
+
Enter
NOTE: If you make a mistake, press STOP/CLEAR to erase,
leftward. Or, if you want to change just one character in the number,
press 䊴 to move the cursor leftward, or 䊳 to move it rightward, to
that character. Then re-enter until the fax number is just as you want it.
35
5. Press Enter to save the number.
6. The display now asks you to enter the name that you want to appear at
the top of faxes you send. In the fax industry, this name is called the TTI
(or transmit terminal identifier). On your machine, your TTI may be as
long as 22 characters. Enter whatever you feel is appropriate; it could be
your company name, your department name, perhaps even your name —
or a combination of some (or all) of these.
Important: You enter letters and other non-numeric characters through
use of the one-touch keys.
Enter Your TTI
Upper
ABC
Enter
The word “Upper” means the machine is currently set for entering only
uppercase letters. If you press R, the machine will see it as an R (not an
r). To change it so that pressing a one-touch key will produce a lowercase letter rather than an uppercase letter, press ALPHABET.
Enter Your TTI
Lower
abc
Enter
To switch back for uppercase entries, press ALPHABET again.
Additionally, here are the key combinations you can use with CODE to
enter a wide variety of characters:
Second keypress
0
1
!
“
3
0
1
2
4
@
A
B
C
D
E
5
P
Q
R
S
T
U
2
First
keypress
2
3
4
5
6
7
8
9
A
B
#
$
%
&
‘
3
4
5
6
7
F
G
H
V
W
X
C
D
E
F
(
)
*
+
,
-
.
/
8
9
:
;
<
=
>
?
I
J
K
L
M
N
O
Y
Z
[
¥
]
ˆ
_
6
´
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
7
p
q
r
s
t
u
v
w
x
y
z
{
|
}
→
←
The legends just outside the box indicate which key you press, and in
which order, to get a given character. For example, to get the carat (ˆ)
character, you’d press 5, E. (The blank area for 2, 0 indicates where
spaces occur.)
Enter Your TTI
Code [5E]
Enter
36
NOTE: If you make a mistake, press STOP/CLEAR to erase leftward.
Or, if you want to change just one character in the name, press 䊴 to
move the cursor leftward, or 䊳 to move it rightward, to that character.
Then re-enter until the name is just as you want it.
7. Press Enter to save the setting and continue.
8. The display now indicates the type of dialing, tone or pulse, for which the
fax machine is set.
Select Phone Type
Tone
Pulse
▲
▼
Enter
If the dialing setting is acceptable, skip to step 10. Otherwise, proceed to
step 9.
9. To change the setting, press ▲ or ▼ once or twice until your choice
appears (here, we’ve changed the setting to Pulse mode).
Select Phone Type
Tone
Pulse
▲
▼
Enter
10. Press Enter to save the setting and continue.
11. One more thing to do! The display now asks whether you want to print a
list of all its settings (including some we’ll cover in “User settings,” which
begins on page 61).
Print Settings
Enter
• If you want to print a list, press Enter. Your fax machine will print a
list of all of its settings.
• If you don’t want to print a list, press STOP/CLEAR. Your machine
will return to standby mode.
37
Sending faxes
Some guidelines
How big — and small — your pages can be
While you’ll probably be sending normal-sized documents the vast
majority of the time, you can fax a piece of paper as small as a notepad
sheet or nearly three feet long! To be precise, the acceptable dimensions
(width x length) are:
Automatic document feeder (ADF) section
Single-sheet transmission
Multiple-sheet transmission
Maximum: 12.0” x 35.4”
Maximum: 11.7” x 17.0”
Minimum: 4.7” x 3.9”
Minimum: 5.8” x 4.1”
Flatbed scanner (FBS) section
Maximum: 11.7” x 17.0”
Minimum: 4.7” x 3.9”
Things not to put in your fax
To help avoid troubles ranging from paper jams to out-and-out damage to
your machine, please don’t insert:
• Folded, curled, torn, wrinkled or very thin pages
• Documents with staples, glue, tape, paper clips or correction fluid
• “Sticky notes” (or documents with “sticky notes” attached)
• Cardboard, newspaper or fabric
• Pages with duplicating carbon on either side
• Credit cards or similar small, thick items
Resolution, grayscale and contrast
Reviewing resolution and grayscale
▲ HALFTONE
▲ S-FINE
▲ FINE
▲ NORM
• Normal resolution (“NORM” on the control panel, also
called “standard”) is suitable for most typed documents
and simple drawings.
• Fine resolution (“FINE” on the control panel) is ideal
for maps, moderately complicated drawings, financial or
handwritten documents.
RESOLUTION
• Superfine resolution (“S-FINE” on the control panel;
“S Fine” on the display) reproduces the details of
extremely complicated drawings or line art.
38
• Grayscale mode (“HALFTONE” on the control panel;
“Gray” on the display) captures shades in photos and
drawings.
NOTE: If you send a fax in superfine, certain fax models
(especially older, non-Pitney Bowes models) will receive it
only in fine mode. However, you can send a fax in grayscale mode to virtually any fax machine currently in use.
Contrast
The rightmost item appearing on the display (when there’s a document in
the feeder) is the contrast setting. You have five choices:
▲ DARK
• Dark — Darkens weak, “washed out” images.
▲
• ▲ — Somewhat darkens weak, “washed-out” images.
䢇 NORM
▲
▲ LIGHT
CONTRAST
• Normal (“NORM” on the control panel) — Suited to
most documents.
• ▼ — Somewhat lightens up overly dark, “muddy”
original documents.
• Light — Lightens up overly dark, “muddy” original
documents.
NOTE: Until you become accustomed to using the Light and Dark
settings, you might tend to confuse them. Just remember what we say
above — “Light lightens” and “Dark darkens” — to keep it straight!
Entering a pause character when dialing
Your fax machine provides special dialing characters which you may find
useful. We’ll discuss most of them later (see page 71), but you may need to
know now about the pause character. Some long-distance systems require
dialing pauses, and pauses also can be useful when you’re dialing through
special telephone exchanges.
To insert a pause character:
1. Enter the number using the numeric keypad.
2. Press Pause (after you’ve dialed at least one other character). The
pause character (-/) will appear on the display.
Press Start Key
9-/01234567890_
–
Pause
Tone
39
Each pause you enter lasts for a factory-set five seconds (see
“Changing the pause length,” below, for how to change this setting).
For example, assuming the pause is at the factory setting, pressing 9,
Pause, 01234567890 dials 9 [5-second pause] 01234567890.
IMPORTANT: Each pause uses two of the characters you’re allowed
in a number.
Changing the pause length
The pause is set by the factory to last five seconds, but you can set it to
last as long as ten seconds if necessary. If you find the five-second pause is
satisfactory when you use it with your phone system, do not make this
change. But, if you must:
1. Press PROGRAM, J.
J. User Settings
K.Cover Page
L. Department
▲
M. Batch Send
▼
Enter
2. Press Enter.
01. Scan Param.
04. # of Rings
02. Print Param. 05. Redial
03. Dialing Pause 06. ECM Mode
▲
▼
Enter
3. Select the “03. Dialing pause” using ▲, ▼, 䊴 or 䊳, then press Enter.
01. Scan Param.
04. # of Rings
02. Print Param. 05. Redial
03. Dialing Pause 06. ECM Mode
▲
▼
Enter
4. Use the numeric keypad to enter the desired length of the dialing
pause. Here, we’ve chosen nine seconds.
Dialing Pause
09 Sec.
▲
(5-10)
▼
Enter
NOTE: The length setting requires two digits, so there always must
be a leading zero for lengths other than 10 seconds.
5. Press Enter to save the setting.
40
Potential problems with call-waiting and voice mail
Telephone call-waiting signals can stop fax transmission and reception.
And, of course, any service — such as voice mail — which may intercept
your calls can keep your fax machine from getting fax calls.
If you must use only one phone line, please consult your telephone
company for information on how you can temporarily disable call-waiting
or voice mail while using the fax machine.
Overseas transmission mode
This mode instructs your fax to compensate for the poorer transmission
characteristics of some overseas telephone lines.
To set Overseas mode:
1. Enter the fax number using the numeric keypad.
Press Start Key
011-555-555-1212
–
Pause
Tone
2. Press MENU. The display will show:
Press Start Key
011-555-555-1212
1st Tone
2nd Tone
Oversea
3. Press Oversea to activate the overseas mode.
Press Start Key
011-555-555-1212
1st Tone
Oversea
2nd Tone
Oversea
NOTE: To deactivate this feature while still dialing, simply press
Oversea again. The feature automatically deactivates itself following
each dialing.
41
How to set a document
Inserting the document into the ADF (automatic document
feeder)
1. Adjust the document guides — by sliding either of them to the left or
right — to fit the page(s) you’ll be faxing. Your fax machine’s
automatic document feeder (ADF) will hold up to 50 pages of lettersized paper, 25 pages of legal-sized paper or 15 pages of ledger-sized
paper. NOTE: When you insert a letter-sized document, your machine
scans the center 8.2” and sends it unreduced (see pages 64-66 for
more on fax reduction). This means that there will be a 0.15” margin
on each side of the page which your fax machine will not scan.
2. If you’re sending a multi-page document, “fan” the pages slightly. The
bottom sheet should extend just slightly from the others.
3. Insert the document face up. When you insert documents correctly,
you will hear a beep.
42
Placing the document on the FBS (Flatbed Scanner)
1. If there isn’t a document in the feeder, skip to step 2. If there’s a
document in the feeder, remove it.
2. Open the book cover.
3. Place the document face down. Make sure the document is set at the
right front corner, as indicated by the arrow on the edge of the platen.
4. Gently close the book cover.
5. If the ScanSize is set to “Auto,” your machine detects your document
size automatically and displays the detected size of the document.
Fax Ready
Jan 15 98
8:25
Letter
Mmry 100%
Redial
ScanSize
Comm.Clr
43
Using memory transmission
Your fax machine has a great memory! And, because it does, it can finish
fax jobs more quickly than otherwise would be possible.
By automatically scanning your fax document into, then transmitting
from, its memory — rather than transmitting each part of the scan only
as quickly as the receiving fax machine can receive it — your fax machine
can hand you back your original document more rapidly.
And here’s a real money saver on long distance fax calls: if you’re
transmitting to another memory-equipped Pitney Bowes fax machine,
your machine will send the document directly into the other machine’s
memory and hang up! (The receiving machine then prints out your
message from its memory.) This cuts your actual on-line time to a
minimum.
Better still, set up a delayed command (see pages 104-109) to send your
document to that other Pitney Bowes fax machine after hours, and you’ll
save two ways on the call: not only with the call itself be short, but also
the line charges will be cheaper!
You can set your fax machine to always transmit from memory as a
default.
NOTE: Whichever choice you make, you can override that choice one
transmission at a time by pressing MEMORY TRANSMIT. After
completing the communication, your fax machine will return to your
desired transmission setting.
NOTE: Although it’s probably best to decide to transmit from memory, be
aware that certain types of documents can quickly exhaust even your
machine’s largest memory supply. Obviously, documents with large
numbers of pages qualify; so do documents with lots of dark areas, since
darker pages create more data for your fax machine to “remember” and
send. When the machine’s memory supply is full, it can transmit only in
normal, (i.e., non-memory) mode.
IMPORTANT: When you transmit using the flatbed scanner (FBS), your
machine always transmits from memory. However, when transmitting
using the automatic document feeder (ADF), memory transmission is
user-selectable, as described below.
To turn memory transmission on and off:
1. Press PROGRAM, J, 1, 2.
10. BlockJunkFax 13. Stamp
11. Service Model 14. RelayedRelay
12. Memory Tx
15. Connect PC
▲
▼
Enter
44
2. Press Enter.
Memory Tx
ON
OFF
▲
▼
Enter
If the setting you see is acceptable, skip to step 4. Otherwise, proceed
to step 3.
3. To change the setting press ▲ or ▼ once or twice. In this example,
we’ve chosen OFF.
Memory Tx
ON
OFF
▲
▼
Enter
4. Press Enter to save the setting.
NOTE: Tx is a common abbreviation for transmission.
45
Sending a fax using the ADF
1. Insert the document face up. The display shows the width of the
document (see “Paper sizes” in the Glossary beginning on page 218):
Fax Ready
Jan 15 98
Redial
8:25
A4
Mmry 100%
ScanSize
Comm. Clr
2. Adjust resolution and contrast if necessary. If these are OK, skip to
step 3. Otherwise, to adjust the resolution and/or contrast:
• Press RESOLUTION to change the resolution.
• Press CONTRAST to change the contrast.
3. “Toggle” (switch on or off) memory transmission if necessary. To use
your default setting, skip to step 4. Otherwise, press MEMORY
TRANSMIT once to “toggle” memory transmission.
4. Enter the fax number using the numeric keypad. You must enter at
least three digits to transmit the document. NOTE: For information
on entering one-touch and speed-dial numbers, see pages 70-92. (In
fax terms, you’re calling the remote fax, on its remote fax number.)
Press Start Key
9-/11234567890
–
+
Tone
As you can see, you also enter any access codes (such as 9 for “dialing
out” from an office telephone system, or 1 for long-distance) along
with the number, just as you would for a regular phone call.
5. Press START.
6. Now everything is up to the machines — yours and the one you’re
dialing.
• If you have set the fax to transmit from memory, your machine will
first scan the document into memory, then dial the other fax. When
46
it makes contact, your machine sends the stored document from
memory. While your machine scans your document(s) into memory,
the display shows:
9-/11234567890
A4
Normal
Next Page:
NO
Storing
01
Mmry 100%
Yes
No
• If you want to send any more document(s) using either the ADF or
FBS (see next item), press Yes then follow the instructions on the
display. Otherwise, press No.
• If the fax is set for non-memory transmission, your machine simply
dials the other fax. When it makes contact, your machine feeds the
document through, scanning and transmitting it as it goes.
NOTE: The more “stuff ” (black coverage) your machine “sees” on a
page, the more slowly your fax will scan it — especially when you
transmit in non-memory mode. Even if the page itself is relatively
clean, sending it in grayscale mode or certain resolution settings
makes your machine “see” more “stuff.” The same is true if you set the
contrast to Dark.
NOTE: What if the call fails for some reason? See “Redialing,”
page 50.
Sending a fax using the FBS
1. If there isn’t a document in the feeder, skip to step 2. If there’s a
document in the feeder, remove it.
2. Place the document face down on the FBS and gently close the book
cover. If ScanSize sets to “AUTO,” your fax machine will detect your
document size automatically and show the document size on the LCD.
In this example, we’ve set letter-sized paper in landscape (wide)
mode. NOTE: If the machine cannot detect the document size, you
must enter scan size manually, see the note at step 5.
Fax Ready
Jan 15 98
8:25
Letter
Mmry 100%
Redial
ScanSize
Comm.Clr
3. Adjust resolution and contrast if necessary. If these are OK, skip to
step 3. Otherwise, to adjust the resolution and contrast:
• Press RESOLUTION to change the resolution.
• Press CONTRAST to change the contrast.
47
4. Enter the fax number using the numeric keypad. You must enter at
least three digits to transmit the document. NOTE: For information
on entering one-touch and speed-dial numbers, see pages 70-92. (In
fax terms, you’re calling the remote fax, on its remote fax number.)
Press Start Key
9-/11234567890_
–
Pause
Tone
As you can see, you also enter any access codes (such as a 9 for
“dialing out” from an office telephone system, or 1 for long-distance)
along with the number, just as you would for a regular phone call.
5. Press START.
NOTE: If your fax machine cannot detect your document size in step
2, the display will show:
Enter Scan Size
ScanSize
This indicates that you must manually enter the scan size of your
document. To do so, press ScanSize to choose the size. The display
will show:
11 x 17
Legal
Letter
▲
Letter
▼
Enter
Select scan size using ▲, ▼, 䊴 or 䊳 to highlight your choice, then
press Enter.
6. Your fax machine will scan a document into memory. The display will
show:
9-/11234567890
Letter
Normal
Next Page: YES
Storing
01
Mmry 97%
Yes
No
7. If you want to send more pages using ADF or FBS, press Yes, and go
on to step 8. If you don’t wish to send any more pages, press No and
skip steps 8-9.
48
8. The display will show:
9-/11234567890
Storing
Letter
Normal
01
Set Next Doc. and Press Start
ScanSize
Start
End
Place the next page in the ADF or the FBS and press Start to start
scanning.
9. The display will show:
9-/11234567890
Letter
Normal
Next Page:
Yes
Storing
02
Mmry 94%
Yes
No
If you want to send yet another page, press Yes and go back to step 7.
If you don’t wish to send any more pages, press End.
Now, everything is up to the machines — yours and the one you’re
dialing. When it makes contact, your machine transmits the stored
document from memory. NOTE: What if the call fails for some
reason? See “Redialing,” page 50.
Sending a fax with on-hook dialing or a handset;
manual transmission
IMPORTANT: Manual transmission is available only when you use the
ADF. You can also fax a document by dialing using either the monitor
speaker (“on-hook” dialing) or the telephone handset. Here’s how:
1. Insert the document into the ADF.
2. Adjust resolution and contrast if necessary. If these are OK, skip to
step 3. Otherwise, to adjust the resolution and contrast:
• Press RESOLUTION to change the resolution.
• Press CONTRAST to change the contrast.
3. Obtain a dial tone. You can do this by either:
• Activating the monitor speaker (by pressing MONITOR/CALL).
• …or…
• Lifting the handset.
In either case, the display shows:
Tel Mode
_
Letter
Redial
Mmry 100%
ScanSize
Comm. Clr.
49
4. Enter the fax number by using the numeric keypad. NOTE: For
information on entering one-touch and speed-dial numbers, see pages
70-92.
Tel Mode
9-/11234567890_
Letter
Redial
Mmry 100%
ScanSize
Comm. Clr.
Enter access codes along with the number, just as for a regular phone
call.
5. When you hear fax tones from the remote unit, press START. NOTE:
If a person answers the phone, tell him or her you’re trying to send a
fax. When his/her machine sends you fax tones, then press START.
6. If you’re using the monitor speaker, you have nothing more to do. If
you’re using the handset, hang up (after pressing START). NOTE:
What if the call fails for some reason? See “Redialing manually,”
below.
Redialing
If the call fails (and you were not using either the monitor speaker or a
handset), your machine’s display will show something similar to:
Fax Ready
Jan 15 98
Redial
Auto Redial
20:30
Letter
Mmry 99%
ScanSize
Comm. Clr.
This means your fax machine is set to redial, automatically, the fax call
you just tried. While in this Auto Redial mode, the machine can receive
faxes and make as many as 20 fax transmissions. If you dialed without
using either the monitor speaker or the handset, your fax automatically
re-dials the number every few minutes (you set the interval; see “Making
redial settings,” next page) until one of the following occurs:
• It reaches the remote fax machine.
• It has automatically re-dialed the number for the last time (again, see
“Making redial settings,” next page).
NOTE: If you used either the speaker or a handset, redial manually (see
below). If the last try fails, your machine may print (and/or display) error
messages. For more information, see pages 200-208.
Redialing manually
You always can redial fax or voice calls manually; indeed, you must redial
manually if you dialed by using either the monitor speaker or the handset.
To redial a fax call manually without using the monitor speaker or the
handset:
50
1. Confirm that the document is still in the feeder and that your desired
resolution and contrast settings are still correct.
2. Press Redial.
To redial a fax call manually by using the monitor speaker or a handset:
1. Confirm that the document is still in the feeder and that your desired
resolution and contrast settings are still correct.
2. Obtain a dial tone: either press MONITOR/CALL or lift the handset.
3. Press Redial.
4. When you hear fax tones from the remote unit, press START. NOTE:
If a person answers the phone, tell him or her you’re trying to send a
fax. When his/her machine sends you fax tones, then press START.
To redial a voice call (using the handset) manually:
1. Obtain a dial tone: either press MONITOR/CALL or lift the handset.
2. Press Redial. When the other person answers, speak to him/her on
the handset.
Making redial settings
It’s up to you how many times the fax redials a number and how long it
waits during redials (that’s called the redial interval). Here’s how to make
those settings:
1. Press PROGRAM, J.
J. User Settings
K.Cover Page
L. Department
▲
M. Batch Send
▼
Enter
2. Press Enter.
01. Scan Param.
04. # of Rings
02. Print Param. 05. Redial
03. Dialing Pause 06. ECM Mode
▲
▼
Enter
3. Select “Redial” using ▲, ▼, 䊴 or 䊳.
01. Scan Param.
04. # of Rings
02. Print Param. 05. Redial
03. Dialing Pause 06. ECM Mode
▲
▼
Enter
51
4. Press Enter.
Redial
Num
Inter
▲
2 Times
3 Min.
(2-5)
(3-5)
▼
Enter
If the number of redialings (in times) and redial interval (in minutes)
you see is acceptable, skip to step 6. Otherwise, proceed to step 5.
5. To change the setting, use the numeric keypad to enter the desired
number.
6. Press Enter to save the setting.
Canceling automatic redial: an introduction to Review Commands
To cancel an automatic redial, you’ll use the Review Commands function.
First, an explanation,
• When your machine stores a document for automatic redial, that
makes that document one of those stored commands.
• Because your fax machine can store multiple transmission
commands in memory, it keeps track of each command by
assigning it a command number — e.g., “Comm. No.:00.”
The Review Commands function gives you the power to (1) check on
(review) each command currently pending in your machine’s memory and
(2) cancel a command (if you decide not to go ahead with the command
and send the document).
1. Press Comm.Clr. The display shows the first command, indicated by
its command number and the phone number the command will dial
(or, in this case, redial).
Sending (Press Stop/Clear)
Comm.No.:00
15/17:24
1234567
▲
▼
Complete
2. If this is the command you want to cancel, skip to step 4. If this is not
the command you want to cancel, proceed to step 3.
3. Press ▲ or ▼ to continue on to the next command in the command
queue, then go back to step 2.
4. If you do want to cancel this command, press STOP/CLEAR.
52
5. The display now shows the next command.
If you want to cancel it, too, go back to step 4. If you want to avoid
canceling this command but do want to review other commands in the
queue, press ▲ or ▼ and go back to step 2.
If you want to stop reviewing the stored commands, press Complete
or CLEAR ALL to return the machine to standby mode.
This function gives you enormous control over your machine’s most
powerful features. For more information on the Review Commands
function, please see page 106.
53
Receiving faxes
So what’s the big deal anyway?!?
That may be what you’re wondering, upon seeing the title above. After all,
telling you how to send faxes is one thing, but — as long as the fax
machine is running and has paper installed — why spend time on
explaining how to receive faxes?
Well, you have a point. Still, there are just a few little niceties you may
find helpful to know. So…
Different ways to get the job done
Reception modes
Your fax machine has two different reception modes — Tel Ready and Fax
Ready — each of which we’ll explain in a moment — along with giving
you an idea of which one you should use, depending upon your setup.
Answering calls manually — for either reception mode
In either reception mode, you can always answer calls manually via the
telephone handset. Just pick it up, as you would if using a normal phone.
If you hear someone speaking to you…
…go ahead and have a normal phone call.
If you hear distinctive fax tones
(“beep—beep—beep— beep”) press
START and hang up the
handset. Your fax machine will
begin receiving a fax.
NOTE: Don’t try to answer a call by pressing MONITOR/CALL. The
monitor function is only for on-hook dialing. Your fax machine does not
have a speakerphone.
54
Tel Ready mode: when Auto Answer is off
Use it if:
• You intend to use the same line for both fax and phone calls
and
• You’re using, on that line, at least one other phone which is
not connected to your fax machine
and
• You have the telephone handset installed on your fax
machine.
In this mode: Your fax machine never answers calls automatically; you
must answer each call and handle it as described in “Answering calls
manually — for either reception mode” (see previous page).
To select Tel Ready:
1. Press AUTO ANSWER once or twice until the Auto Answer light is
off and the display shows:
Tel Ready
Jan 15 98
Redial
18:20
Auto
Mmry 100%
ScanSize
Comm. Clr.
Fax Ready mode
Use it if:
You have your fax machine installed on a “dedicated” line
(one it doesn’t share with a second phone).
In this mode: Your fax machine answers each incoming call after a
certain number of rings (see pages 66-67) and attempts
fax reception.
To select Fax Ready:
1. Check whether the Auto Answer light is lit. If it is not, press AUTO
ANSWER once or twice until the light is lit.
55
When the paper runs out
Getting the word from your machine
When all paper cassettes in your fax machine run out of paper, the
machine beeps, and the ALARM light glows.
The recording paper level
indicator on the paper cassette(s)
shows the relative amount of
recording paper remaining. White
in the window indicates a full
supply. An all-black display
indicates empty paper and the
PAPER EMPTY light glows.
Paper level
indicator
Paper Empty
Paper empty
lamp
The machine display indicates that paper runs out with one of two
messages, depending upon whether the machine is in Copy mode or Fax
mode, as shown. (For more on Copy mode — otherwise known as Copy
Ready mode — see pages 57-60.)
Fax Ready
Jan 15 98 18:20
Replace Rx Paper
Redial
ScanSize
or
Copy Ready
Num 1
Replace Rx Paper
Sort
Comm. Clr.
Paper
Reduce
Of course, your fax machine cannot print fax messages or copies without
paper. However…
Receiving when out of paper
If your machine runs out of paper while you’re away, it will store in
memory up to 25 separate receptions (see the note, below). This is called
out-of-paper reception. Then, when you replenish the paper supply, the
fax machine will print the stored messages automatically! This provides
peace of mind, especially for overnight and weekend sessions.
NOTE: How many pages (as opposed to receptions) your fax machine can
store for out-of-paper reception will vary. It depends upon not only your
machine’s memory capacity but also the types of documents being sent,
and the resolution settings at which the documents are sent, to your
machine.
56
Making copies
One of the best things about your fax machine is that it doubles as a copy
machine. While this has been true of fax machines, your machine has the
added advantage of the flatbed scanner (FBS). This gives it many of the
copying functions you have previously expected only from “normal” copiers.
Press COPY/FAX to change to the copy mode.
Fax Ready
Jan 15 98
Redial
18:20
Auto
ScanSize
Mmry 100%
➨
Comm. Clr.
Copy Ready
Num 1
OFF
Auto
100%
Sort
Paper
Reduce
Let’s quickly explain the three buttons the copy display gives you, as shown:
Sort
Your machine can either sort or stack multiple copies of a document. If it
stacks them, it will make four copies of a two-page document as: 1, 1, 1,
1␣ — 2, 2, 2, 2. If it sorts them, it will make four copies of the same twopage document as: 1, 2 — 1, 2 — 1, 2 — 1, 2. Press Sort to toggle between
sorting and stacking. (If the display shows sorting is “OFF,” the machine
will stack.)
Paper
This selects the default paper supply source. You may choose from either
Paper Cassette 1 or Paper Cassette 2. The “Auto” setting attempts to
choose the right source automatically, based on the paper size in each
cassette and the size of the document you want to copy. However, if the
machine cannot detect your document size or there is no suitable paper in
each source, the machine asks you which paper size you use. (See “If the
machine cannot detect your document size…,” page 59.)
Reduce
Your fax machine is capable of enlargement and reduction. For more
information, see “Setting of enlargement or reduction for copying,”
page 60.
NOTE: The copy enlargement and reduction rate setting is only available
for copying. It does not affect fax print reduction (see pages 63-66).
57
To make a copy with your fax machine:
1. Press COPY/FAX to change to the Copy Ready mode.
2. Insert your document face up into the ADF or place the document face
down on the FBS.
Your machine will detect your document size automatically. (When
you use the ADF, the machine detects your document size after
scanning it.)
If your machine’s paper source setting is set to “Auto,” your machine
will select suitable paper source automatically and show the paper
size on the display after detecting your document size.
If the machine cannot detect your document size or there isn’t
suitable paper in each paper cassette, the display still shows “Auto.”
However, see “If the machine cannot detect your document size…,”
next page.
3. Adjust resolution and contrast if necessary.
If these are OK, skip to step 4. Otherwise, to adjust the resolution and
contrast:
• Press RESOLUTION to change the resolution.
NOTE: For copying, you can select only S-FINE or HALFTONE.
• Press CONTRAST to change the contrast.
4. Use the numeric keypad to enter the desired number of copies for
each page in the document. You may choose from 1 to 99 copies. Here,
we’ve chosen three copies of letter-sized paper.
Copy Ready
Num 3
OFF
Letter
Sort
100%
Paper
Reduce
5. “Toggle” (switch on or off) sorting copy if necessary. If you want to use
your default setting, skip to step 6. Otherwise, press Sort once to
“toggle” between sorting (“ON”) and stacking (“OFF”).
58
6. Press START to begin the copying process. The display shows:
Copy Ready
Num 3
ON
Letter
Sort
Printing
100%
Paper
Reduce
If the machine cannot detect your document size…
If the machine cannot detect your document size or there is no suitable
paper in each paper cassette, the machine asks which paper size you want
to select before beginning the copying process.
Select Paper
Paper
1. Press Paper, then select the paper source using ▲ or ▼.
Cass1
Cass2
Tray
▲
Letter
A3
▼
Enter
If you selected the Tray (multipurpose) in step 1, proceed to step 2.
Otherwise, skip to step 3.
2. Select the paper size you will use in the multipurpose tray.
11 x 17
Legal
Letter
▲
Letter
▼
Enter
3. Press Enter. The machine will begin the copying process.
59
Setting of enlargement or reduction for copying
Your fax machine can make a copy that is as small as 50%, or as large as
200%, of the original’s document size. NOTE: This setting is available
only for copying. Your machine also has fax reduction features but they
work differently (see pages 63-66).
1. If necessary, press COPY/FAX to change to Copy Ready mode.
2. Place a document face down on the FBS.
3. In Copy Ready mode, press Reduce. The display shows the current
setting for the copy enlargement or reduction rate:
100%
200%
129%
▲
Reduce %: 100 (50-200)
121%
64%
78%
50%
▼
Enter
If the setting you see is acceptable, skip to step 5. Otherwise, proceed
to step 4.
4. To change the setting, using the numeric keypad to enter the
reduction or enlargement rate you want, or press ▲ or ▼ until your
choice is highlighted. In this example, we’ve entered 84, for 84%.
84%
200%
129%
▲
Reduce %: 84 (50-200)
121%
64%
78%
50%
▼
Enter
5. Press Enter to save the setting.
60
User settings
The EasyStart feature guided you through the basic settings on your
machine. In the next few pages, we’ll cover other settings.
Setting up for scans
You can set three parameters regarding how your fax machine scans
documents for faxing:
• Primary transmission mode — Gives you four ways to send
faxes, either one of the three resolution modes — normal, fine or
superfine (“S-Fine” on the display) — or in grayscale mode (“Gray”).
• Primary contrast mode — Sets how light or dark you want faxed
documents to be when they arrive at their destinations.
• Scanner width — Sets how wide an area your fax machine scans
per page.
NOTE: This setting doesn’t affect copies you may make with your
machine.
1. Press PROGRAM, J, 0, 1.
01. Scan Param.
04. # of Rings
02. Print Param. 05. Redial
03. Dialing Pause 06. ECM Mode
▲
▼
Enter
2. Press Enter. The display asks which resolution you’d like to select:
Primary
Normal
Fine
▲
S Fine
Halftone
▼
Enter
If the setting you see is acceptable, skip to step 4. Otherwise, proceed
to step 3.
3. To change the setting, press ▲, ▼, 䊴 or 䊳 to select your chosen mode.
In this example, we’ve chosen fine resolution.
Primary
Normal
Fine
▲
S Fine
Halftone
▼
Enter
61
4. Press Enter to save the setting. The display asks which contrast
setting you’d like to select:
Contrast
Light
Normal
Dark
▲
→
→
Enter
If the setting you see is acceptable, skip to step 6. Otherwise, proceed
to step 5.
5. To change the contrast setting, press ← (lightens) or → (darkens).
Here are the possible settings:
Contrast
Light
▲
Normal
→
→
Contrast
Light
→
Contrast
Light
→
Contrast
Light
→
Contrast
Light
→
Dark
Enter
Normal
▲
Dark
→
Enter
Normal
Dark
▲
→
Enter
Normal
→
Dark
▲
Enter
Normal
Dark
▲
→
Enter
62
6. Press Enter to save the setting. The display asks which scanning
width you select:
Scan Width
A3
B4
▲
A4
▼
Enter
For most uses, “A4” is the proper setting: it scans the central 8.2” of
each page. However, for documents of unusual width, you may wish to
use the “B4” and “A3” settings, which scans the central 9.9” and 11.6”
of each page. (See “Paper sizes” in the Glossary beginning on page
218.)
If the setting you see is acceptable, skip to step 8. Otherwise, proceed
to step 7.
7. To change the scan width setting, press ▲, ▼, 䊴 or 䊳 to select your
chosen setting. In this example, we’ve chosen “A4.”
Scan Width
A3
B4
▲
A4
▼
Enter
8. Press Enter to save the setting.
Of course, you always can change the resolution and contrast before
sending. (You can change the scanning width only through the previously
described procedure.)
To adjust the resolution and contrast:
• Press RESOLUTION to change the resolution.
• Press CONTRAST to change the contrast.
Making settings for printing faxes
You can set three parameters for printing received fax messages:
• Print reduction rate
• Reduction margin
• Half-page reception
You set all three in the same operation, but each deserves its own brief
explanation.
63
Print reduction rate
Print reduction lets you set the machine to reduce a large incoming
document to a size which will fit on your paper. This setting doesn’t affect
copies you may make with your machine. Fortunately, however, it also has
copy reduction (see “Setting of enlargement and reduction for copying,”
page 60).
Here are the options for print reduction setting:
• Auto: Automatically reduces printouts at variable rates down to a
minimum of 50%. Tries to reduce printout to fit on one sheet of your
selected paper size; if it can’t, it prints the image at 100% size on
two or more pages.
• Variable: Set the fixed reduction rate at 1% intervals from 100% to
50%.
Reduction margin
Your fax machine’s reduction margin is measured in millimeters (mm).
We’ll define it by explaining how it’s used:
When a fax message enters your machine’s electronic brain, the machine
measures the message’s length and compares it to (a) the length of your
selected paper plus (b) the reduction margin you set. If the length of the
incoming message is shorter than the sum of (a) and (b), your machine
prints the message on just one sheet; otherwise, it prints the message on
more than one sheet.
NOTE: An Auto reduction setting and a reduction margin setting of 24
mm will print most incoming faxes as single pages. Try this combination
first and then, only if you have problems with it, select different settings.
Half-page reception
Half-page reception is especially handy for saving paper if some of the
faxes you receive are half-page, “memo-sized” messages. When activated,
this feature tells the machine to combine two of these half-page
receptions onto a single sheet. Half-page reception combines separate
half-page messages if sent back-to-back during the same transmission.
(Even if you have half-page reception turned on, your fax won’t hold a
standalone half-page reception in memory until the next transmission of a
half-page message.)
Making the printing settings:
1. Press PROGRAM, J, 0, 2.
01. Scan Param.
04. # of Rings
02. Print Param. 05. Redial
03. Dialing Pause 06. ECM Mode
▲
▼
Enter
64
2. Press Enter. The display asks which reduction setting you’d like to
select:
Rx Reduction
Auto
Variable
▲
▼
Enter
If the setting you see is acceptable, skip to step 4. Otherwise, proceed
to step 3.
3. To change the setting, press ▲ or ▼ to select your chosen reduction
setting. In this example, we’ve chosen Variable.
Rx Reduction
Auto
Variable
▲
▼
Enter
4. Press Enter to save the setting. The display shows the current
settings for the reduction rate and reduction margin:
Rx Reduction
Set Reduction
Set Margin
▲
(50-100)
(0-85)
▼
100%
24 mm
Enter
If the setting you see is acceptable, skip to step 7. Otherwise, proceed
to step 5.
5. To change the reduction rate setting, use the numeric keypad to enter
the reduction rate you want. In this example, we’ve chosen 80%. Do
not press Enter.
6. To change the reduction margin, press ▲ or ▼ to select margin
setting. Then use the numeric keypad to enter the reduction margin
you want. In this example, we’ve chosen 35 mm.
Rx Reduction
Set Reduction
Set Margin
▲
(50-100)
(0-85)
▼
80%
35 mm
Enter
65
7. Press Enter to save the setting. The display shows the current
setting for half-page reception:
Half Page Recpt
ON
OFF
▲
▼
Enter
If the setting you see is acceptable, skip to step 9. Otherwise, proceed
to step 8.
8. To change the setting, press ▲ or ▼ to select your choice. In this
example, we’ve chosen ON.
Half Page Recpt
ON
OFF
▲
▼
Enter
9. Press Enter to save the setting.
Setting the number of rings
You can set how many times your fax machine will ring before answering
a call. You may choose one to nine rings.
1. Press PROGRAM, J, 0, 4.
04. # of Rings
05. Redial
06. ECM Mode
▲
07. Passcode
08. Closed Net.
09. Security Tx
▼
Enter
2. Press Enter. The display will show:
# of Rings
2 Times
▲
(1-9)
▼
Enter
If the setting you see is acceptable, skip to step 4. Otherwise, proceed
to step 3.
66
3. To change the setting, use the numeric keypad to enter the desired
number of rings, from one to nine. Here, we’ve chosen four rings.
# of Rings
4 Times
▲
(1-9)
▼
Enter
NOTE: If you enter 0 (zero), the machine will beep briefly to warn
you that it can’t accept that setting.
4. Press Enter to save the setting.
Setting ECM
Do you ever hear static on the line during a phone call? It’s a real
nuisance — but, worse, it may ruin your attempts to communicate via fax.
This is because “line noise” can easily disrupt the flow of data from one
fax machine to another.
That’s why your fax machine gives you the chance of operating in Error
Correction Mode (ECM). When two fax machines communicate while
running in ECM, the sending machine automatically checks the data,
“block” by “block,” as it sends. If the receiving fax machine can’t verify the
transmission, the first machine will re-send as necessary. (Essentially, the
sending machine asks, “Did you ‘hear’ that segment?” and the other
machine answers either “Yes; go on” or “No; try it again.”)
NOTE: While using ECM gives you a better chance of getting a fax
document through a troublesome phone line, it also could slow down the
transmission time — and increasingly so in proportion to how bad the
phone line is. That’s why we let you turn ECM on or off as you require.
NOTE: Not all fax machines have ECM. If you’ve activated ECM and
then transmit to a fax machine not currently using ECM, there is no
change in the fax transmission from a usual, non-ECM transmission.
1. Press PROGRAM, J, 0, 6.
04. # of Rings
05. Redial
06. ECM Mode
▲
07. Passcode
08. Closed Net
09. Security Tx
▼
Enter
67
2. Press Enter. The display shows the current ECM setting.
ECM Mode
ON
OFF
▲
▼
Enter
If the setting you see is acceptable, skip to step 4. Otherwise, proceed
to step 3.
3. To change the setting, press ▲ or ▼ to select your chosen setting. In
this example, we’ve chosen OFF.
ECM Mode
ON
OFF
▲
▼
Enter
4. Press Enter to save the setting.
Setting the transmission confirmation stamp
You can set your fax machine so that it will automatically place a small
stamp mark on the front of each original document that it successfully
scans. NOTE: This feature is available only for documents scanned
through the document feeder. Important: Be sure that this feature is
turned off if you are sending original documents you don’t want the fax to
stamp.
1. Press PROGRAM, J, 1, 3.
13. Stamp
16. Reset DR Ctr
14. Relayed Relay
15. Connect PC
▲
▼
Enter
2. Press Enter. The display shows your fax’s current setting:
Stamp
ON
OFF
▲
▼
Enter
If the setting you see is acceptable, skip to step 4. Otherwise, proceed
to step 3.
68
3. To change the setting, press ▲ or ▼ to select your chosen setting. In
this example, we’ve chosen ON.
Stamp
ON
OFF
▲
▼
Enter
4. Press Enter to save the setting.
NOTE: Whichever choice you make, you can override that choice one
transmission at a time by pressing STAMP. After completing the
communication, your fax machine will return to your desired
transmission setting.
Printing your User Settings
After you have your machine set as you want, have it print a User Settings
list. We recommend this particularly if you’ll be sharing the machine with
other users, who might change the settings for one reason or another.
With this list, you can quickly confirm that all settings are as you want,
without having to go back and check them on the machine. Or, if you do
need to undo someone else’s unauthorized (or even authorized) changes,
this list guides you in returning the machine to your preferred settings.
NOTE: Some settings on the list affect only certain operations we’ll
explain later.
To print the settings list:
1. Press PROGRAM, I.
G. Journal
H.Group List
I. Installation
▲
J. User Settings
K. Cover Page
L. Department
▼
Enter
2. Press Enter.
Enter Time
’98 01/15 20:30
Enter
3. Press Enter repeatedly until the display shows:
Print Settings
Enter
4. Press Enter to print the setting list.
69
Printing a Program List
You also can have your machine print a Program List. This list gives a
brief summary of the various instructions available on your machine,
organized in a “program tree” so you can see which key combinations
produce which instructions. NOTE: Some settings on the list affect only
certain options we’ll explain later.
To print a Program List, press PROGRAM, *, 8. Your machine will print
the list. NOTE: If you have certain options installed on your machine, the
list will be two pages in length.
Autodialer
Your fax machine’s autodialer is one of its most versatile features. It
stores your most frequently called phone and fax numbers for instant
recall so you don’t have to remember them. Now, it’s easy to dial even the
most complicated international calls!
Autodialer basics
How do you autodial?
There are two kinds of autodialer numbers. The difference between the
two is how you “call them up,” so to speak:
• One-touch — Pressing one of the keys, marked 01-40 (fliptab a) and
41-72 (fliptab b) on the right side of the control panel.
• Speed-dial — Pressing SPEED DIAL/TEL INDEX followed by a
three-digit identifier, from 001 to 120.
How big is the autodial memory?
How many numbers can your fax store? A total of 192 — up to 72 onetouch numbers and up to 120 speed-dial numbers.
Which number is which?
Your fax machine’s autodialer will hold more than just fax numbers: you
can store your office’s phone number along with your warehouse’s fax
number.
How? Because, when you command the autodialer to dial a number, the
fax checks to see whether there’s a document in the feeder or the flatbed.
If there is, the machine dials as a fax machine (i.e., dials while sending
fax tones). If there isn’t, it dials as a regular (voice) phone.
EasyDial directory: A preview
Your machine also features a built-in EasyDial directory (see page 94).
This lets you enter your fax/phone numbers along with descriptive names.
(Your machine calls this name a Location ID.) The Autodialer sorts these
listings alphabetically so, with EasyDial, you can look them up by name
as if you were using a phone book!
As you store the numbers — we’ll get to that shortly — you’ll see how to
enter the names so you can use this extremely handy feature.
70
Special dialing characters
Which number do you find easier to read: 911234567890 or 9-1-123-4567890? Obviously, it’s the second one. The hyphen (or dash) character (“-”)
separates the number into its various parts — in this example, a 9 for
outside-line access, a 1 for long-distance access, the area code and the
phone number.
Imagine how much more important this can be if you also have to use special
long-distance access codes, country codes for international calling, etc.
Also, certain calls require special symbols besides just numerals to get
through. If you make calls to other countries — or just have your fax
machine on an unusual phone system — you’ll want to be able to put the
appropriate characters in the numbers you store.
That’s why your fax machine allows you to enter special dialing
characters. Here’s a brief description of these characters, as well as how
you can put them in the numbers you store in the autodialer. Note that
with two of them, you must use the MENU key to see the appropriate
“keys” on the display. When you are done, press MENU again to return
the display to normal.
Char.
–
/
!
What it does
Keystroke(s)
Makes long numbers easier to read. Doesn’t
change dialing operation.
–
(Has no effect in the United States.)
MENU
2nd Tone
Tells your fax machine to pause until it “hears”
a dial tone.
MENU
1st Tone
–/
Enters a pause. Each pause lasts five seconds (or
whatever length you set; see page 40). Each
pause uses two of the characters you can store in
one phone number.
–!
If your fax machine is on a pulse (not tone-dialing)
line, switches from pulse to tone- (“DTMF”)
dialing. Use after the actual phone number but
before any characters (such as a long-distance
carrier’s access code) which must be in DTMF
tone. Do not use this character on a
tone-dialing line.
71
Pause
[after entry of
at least one
other character]
Tone
Considering call groups
Your machine can scan the same fax document once and then send it to
numerous other fax machines. This is called broadcasting (for more
information, see pages 97-103). To make this easier, set up call groups as
you “train” your autodialer.
Call groups are sets of phone numbers, arranged as you see fit, to simplify
broadcasting. For example, you could set up one call group consisting of
all your sales representatives. Another could have all your vendors. Still
another could hold the various financial institutions with which you deal.
Also, one number can belong to multiple groups; indeed, one can belong to
all of your machine’s call groups if you wish (we will explain how you set
that). Your machine can store up to 192 numbers — i.e., the autodialer’s
maximum capacity — in its 32 possible call groups.
In the following explanations of how to store autodialer numbers, you’ll
see that it’s easy to assign those numbers to call groups, for your
convenience! Also, you can easily print a directory of your call groups (see
page 93).
Using one-touch numbers
Entering or changing a one-touch number
Important: To erase a number, see “Erasing a one-touch number”
(page 80).
1. Press PROGRAM, A.
A. OneTouchDial
B. Speed Dial
C. P One-Touch
▲
D. Polling
E. SecureMail
F. Commands
▼
Enter
2. Press Enter.
A. OneTouchDial
Set
List
▲
Erase
▼
Enter
72
3. Select “Set” using ▲, ▼, 䊴 or 䊳. Then press Enter.
Depending on whether you already have a number entered for onetouch number 01, the display shows one of the following:
Select One-Touch No.
␣ ␣ ␣ ␣ 01:9-1-123-456-7890
Connecticut Office
▲
▼
(01-72)
墌
(01-72)
墌
Select One-Touch No.
␣ ␣ ␣ ␣ 01:No Stored
▲
Enter
▼
Enter
If 01 is the key you want to set, skip to step 6. Our example from here
will say “02” rather than “01.”
4. Press the one-touch key in which you want either to store a number
or to change a previously stored number. Here, we’ve selected 02 and
the display shows one of the following:
Select One-Touch No.
␣ ␣ ␣ ␣ 02:9-1-123-456-7890
N.E. Region Office
▲
▼
(01-72)
墌
(01-72)
墌
Select One-Touch No.
␣ ␣ ␣ ␣ 02:No Stored
▲
Enter
▼
Enter
5. If you change your mind and wish to select a different one-touch key,
just press that key before going on to step 6.
墌
墌
6. Press Enter. Depending on whether you already have a number
entered for this one-touch number, the display now shows one of the
following:
␣ ␣ ␣ ␣ 02:
Enter Fax Number
–
–
Pause
␣ ␣ ␣ ␣ 02:
Enter Fax Number
9-1-123-456-7890_
Enter
–
73
Pause
Enter
墌
7. Use the numeric keypad to enter the number exactly as your machine
should dial it, including whatever access codes your phone system
may require. (You may want to review “Special dialing characters,”
page 71.) The number can be up to 40 characters in length.
␣ ␣ ␣ ␣ 02:
Enter Fax Number
9-1-123-456-7890
–
Pause
Enter
Your display can show only 30 characters at a time. To view
characters beyond those 30 (such as with an international long
distance numbers), press 䊴 to scroll leftward or 䊳 to scroll
rightward. NOTE: If you make a mistake or want to erase characters
entered in a previous setting, press STOP/CLEAR to erase leftward.
Or, if you want to change just one character in the number, press 䊴 to
move the cursor leftward, or 䊳 to move it rightward, to that character
and press STOP/CLEAR to erase it. Then re-enter until the number
is just as you want it.
8. When the number is as you want it, press Enter to store it.
墌
9. The display now shows:
␣ ␣ ␣ ␣ 02:9-1-123-456-7890
Name
GroupNo.
Alt.No.
End
▲
▼
Enter
The machine now is prompting you for a name — a Location ID,
remember? — so you can find it easily in the EasyDial directory (see
page 94). If you do not wish to enter or change this number’s Location
ID, skip to step 13. If you do wish to enter or change this number’s
Location ID, proceed to step 10.
墌
墌
10. Select “Name” using ▲, ▼, 䊴 or 䊳. Then press Enter. The display
now shows one of the following:
␣ ␣ ␣ ␣ 02:9-1-123-456-7890
Name
Upper
_
␣ ␣ ␣ ␣ 02:9-1-123-456-7890
Name
Upper
N.E. Region Office_
Enter
Enter
74
墌
11. A number’s Location ID may be up to 24 characters in length. You
enter the Location ID the same way you entered your fax name
during EasyStart. We’ll review the process, here. (If you’re changing a
previously entered Location ID, see the note at the end of this step).
Important: As in EasyStart, you enter letters and other non-numeric
characters through the one-touch keys.
␣ ␣ ␣ ␣ 02:9-1-123-456-7890
Name
Upper
_
Enter
墌
The word “Upper” means the machine is currently set for entering
only upper-case letters. If you press R, the machine will see it as an R
(not an r). To change it so that pressing a one-touch key will produce a
lower-case letter rather than an upper-case letter, press ALPHABET.
The display will change to:
␣ ␣ ␣ ␣ 02:9-1-123-456-7890
Name
Lower
_
Enter
This means pressing one-touch keys will enter lower-case letters:
pressing R will produce an r (not an R) on the display. To switch back
for upper-case entries, press ALPHABET again. To enter spaces,
punctuation and symbols, enter the characters shown on the onetouch keypad. To use the CODE function to enter a wide variety of
characters, please review the explanation on page 36. The vast
majority of the time, you will probably find the ALPHABET key to be
sufficient.
NOTE: If you make a mistake or want to erase characters entered in
a previous setting, press STOP/CLEAR to erase leftward. Or, if you
want to change just one character in the name, press 䊴 to move the
cursor leftward, or 䊳 to move it rightward, to that character and
press STOP/CLEAR to erase it. Then re-enter until the name is just
as you want it.
12. Press Enter to save the setting and continue.
75
墌
13. The display now shows:
␣ ␣ ␣ ␣ 02:9-1-123-456-7890
Name
GroupNo.
Alt.No.
End
▲
▼
Enter
You may now enter (or change) an alternate number, just as you
entered the regular number. This number, too, can be up to 40
characters long. During a transmission or polling operation, your
machine will try to reach this alternate number if the primary
number (i.e., the one you entered first) is busy.
NOTE: If both lines are busy, the fax machine will try to redial the
primary number several times before alerting you with a beeping
alarm tone.
If you do wish to enter or change an alternate number, proceed to step
14. To skip the alternate number and move on to changing this onetouch number’s call group status, skip to step 17. To end this onetouch number’s settings, skip to step 20.
墌
墌
14. Select Alt.No. using ▲, ▼, 䊴 or 䊳. Then press Enter. The display
shows one of the following:
␣ ␣ ␣ ␣ 02:9-1-123-456-7890
Enter Alt. No.
–
Pause
␣ ␣ ␣ ␣ 02:9-1-123-456-7890
Enter Alt. No.
9-1-123-456-7890
Enter
–
Pause
Enter
To enter or change an alternate number, do so by using the numeric
keypad the same way you did in step 7.
15. Press Enter to save the setting.
墌
16. The display now shows:
␣ ␣ ␣ ␣ 02:9-1-123-456-7890
Name
GroupNo.
Alt.No.
End
▲
▼
Enter
To enter or change this number’s call group status, proceed to step 17.
To end this one-touch number’s settings, skip to step 20.
76
␣ ␣ ␣ ␣ 02:9-1-123-456-7890
Enter Group No.
_
Comma (,)
墌
墌
17. Select “GroupNo.” using ▲, ▼, 䊴 or 䊳. Then press Enter. The display
now shows one of the following:
(0-32)
␣ ␣ ␣ ␣ 02:9-1-123-456-7890
Enter Group No.
2,6_
Enter
Comma (,)
(0-32)
Enter
You may now designate up to 32 call groups to which this number will
belong. (If necessary, review “Considering call groups,” page 72.)
墌
18. Use the numeric keypad to enter the call group(s) to which this
number will belong. There are 32 possible call groups, numbered 1-32.
Here, we’ve pressed 3 to assign this one-touch number to Call Group 3:
␣ ␣ ␣ ␣ 02:9-1-123-456-7890
Enter Group No.
3_
(0-32)
Comma (,)
Enter
NOTE: You do not have to insert a leading zero.
NOTE: To assign this number to all 32 call groups, enter 0 (zero).
墌
To assign the number to more than one call group, insert a comma after
each number (except the last one, of course) by pressing Comma (,). For
example, if you enter 3 Comma (,) 6 Comma (,) 7 to assign this onetouch number to call groups 3, 6 and 7, the display will show:
␣ ␣ ␣ ␣ 02:9-1-123-456-7890
Enter Group No.
3,6,7_
(0-32)
Comma (,)
Enter
NOTE: If you make a mistake or want to erase characters entered in
a previous setting, press STOP/CLEAR to erase leftward. Or, to
change just one character in the setting, press 䊴 to move the cursor
leftward, or 䊳 to move it rightward, to that character and press
STOP/CLEAR to erase it. Then re-enter the setting.
19. Press Enter to save the setting.
77
墌
20. The display now shows:
␣ ␣ ␣ ␣ 02:9-1-123-456-7890
Name
GroupNo.
Alt.No.
End
▲
▼
Enter
If you do not wish to enter any more one-touch numbers, press
CLEAR ALL to finish. If you do wish to enter another one-touch
number, select “End” using ▲, ▼, 䊴 or 䊳. Then…
If you do not wish to enter the currently displayed one-touch number
but do want to enter another one-touch number, go back to step 4. If
you do wish to enter this one-touch number, go back to step 6.
One-touch dialing: Sending a fax
Now that you’ve stored a one-touch number or two, let’s discuss the ease
of using one-touch keys to make calls. You’ll probably use one-touch
numbers to dial fax (not voice) calls most of the time. On page 80, we’ll
show you how to dial a one-touch voice call; but, first, here’s how to dial a
fax call using a one-touch number. NOTE: Please refer to “Sending faxes”
on pages 38-53 for more detail.
1. Insert the document.
2. Adjust resolution and contrast if necessary.
3. Toggle between transmission from the feeder or from memory, if
necessary, by pressing MEMORY TRANSMIT.
4. Press the one-touch key in which you’ve stored the number.
The machine will handle the call from here, although the exact sequence
of events will vary depending upon whether you specified transmission
from memory or transmission from the feeder.
78
If you specified transmission from memory:
• Your fax scans your document into memory first, then dials the other
fax.
墌
• The display shows the Location ID, along with the document’s width
and resolution settings:
␣ ␣ ␣ ␣ 03
A4
Normal
Next Page : No
Storing
03
Mmry 99%
Yes
No
NOTE: If the one-touch number doesn’t have a Location ID, the fax
number appears.
• When the other machine answers, your fax will transmit the document
directly from memory. (To review memory transmission, see page 44.)
ABC Company
A4
Normal
Fax Ready
Redial
Transmit
Mmry 99%
ScanSize
Comm.Clr
If you specified transmission from the feeder:
• Your fax machine dials the other fax machine.
• When the other machine answers, your fax feeds the document
through its scanner, transmitting as it goes.
• The display shows the Location ID and the document’s width and the
resolution settings:
ABC Company
A4
Normal
Transmit
Mmry 100%
Redial
ScanSize
Comm.Clr
79
One-touch dialing: Making a regular phone call
To dial a phone call using a one-touch number, you must have the
telephone handset attached to your machine.
Here’s how to make the call:
1. Obtain a dial tone by doing one of the following:
• Lifting the telephone handset.
• Press MONITOR/CALL to use the monitor speaker.
2. Press the one-touch key in which you’ve stored the number. As the
machine dials, it will show the number on the display.
Tel Mode
9-123-4567
Auto
Redial
Mmry 100%
ScanSize
Comm.Clr
NOTE: Remember that your fax machine’s monitor speaker is not a
speakerphone; so, if you dialed by using the monitor speaker, be sure
to pick up the handset and speak to the other person when he/she
answers!
NOTE: You also can use this method to dial a fax call when, for some
reason, you want to hear the remote unit’s fax tones. (Make sure
there’s a document in the feeder.) When you do hear those tones, press
START to send the document in the feeder. If you lifted the handset,
hang it up at this point.
Erasing a one-touch number
1. Press PROGRAM, A.
A. OneTouchDial
B. Speed Dial
C. P One-Touch
▲
D. Polling
E. SecureMail
F. Commands
▼
Enter
2. Press Enter.
A. OneTouchDial
Set
List
▲
Erase
▼
Enter
80
3. Select “Erase” using ▲, ▼, 䊴 or 䊳. Then press Enter. The display
shows one of the following:
Select One-Touch No.
␣ ␣ ␣ ␣ 01:9-1-123-456-7890
Connecticut Office
▲
▼
(01-72)
墌
(01-72)
墌
Select One-Touch No.
␣ ␣ ␣ ␣ 01:No Stored
▲
Erase
▼
Erase
If 01 is the key you want to erase, skip to step 6. Our example from
here will say “02” rather than “01.”
4. Press the key for the one-touch number you want to erase. Here,
we’ve selected 02:
(01-72)
墌
Select One-Touch No.
␣ ␣ ␣ ␣ 02:9-1-123-456-7890
N.E. Region Office
▲
▼
Erase
5. If you change your mind and wish to erase the number stored in a
different one-touch key, just press that key before going on to step 6.
墌
6. Press Erase. The display shows:
␣ ␣ ␣ ␣ 02:9-1-123-456-7890
N.E. Region Office
Are you sure?
Cancel
Erase
Important: If you want to quit without erasing the one-touch
number you’ve selected, press Cancel. The fax will return to step 4.
7. Press Erase to erase the number. The display shows:
Select One-Touch No.
(01-72)
Complete
▲
▼
Erase
To erase another one-touch number, repeat steps 4-7. Or press
CLEAR ALL to return to standby mode.
81
Printing a list of your one-touch numbers
Whoops! Forgot which number is “in” which one-touch key? Don’t worry:
just print a list of your one-touch numbers. The list includes each key’s
letter, the Location ID (if any), number and group number[s] (if any)
you’ve stored in the key: To print the list:
1. Press PROGRAM, A.
A. OneTouchDial
B. Speed Dial
C. P One-Touch
▲
D. Polling
E. SecureMail
F. Commands
▼
Enter
2. Press Enter.
A. OneTouchDial
Set
List
▲
Erase
▼
Enter
3. Select “List” using ▲, ▼, 䊴 or 䊳. Then press Enter.
Using speed-dial numbers
As we mentioned before, your fax machine will store up to 120 speed-dial
numbers, designated by three-digit identifier codes from 001 (the first
number) through 120. Important: When entering the identifier code for a
speed-dial number, you must enter leading zeros, if necessary, to make
three digits (e.g., 001 or 027).
Entering or changing a speed-dial number
Important: To erase a number, see “Erasing a speed-dial number” pages
91-92).
1. Press PROGRAM, B.
A. OneTouchDial
B. Speed Dial
C. P One-Touch
▲
D. Polling
E. SecureMail
F. Commands
▼
Enter
2. Press Enter.
B. Speed Dial
Set
List
▲
Erase
▼
Enter
82
3. Select “Set” using ▲, ▼, 䊴 or 䊳. Then press Enter. Depending on
whether you already have a number entered for speed-dial number
001, the display shows one of the following:
Enter Speed-Dial (001-120):_
001:No Stored
▲
▼
Enter Speed-Dial (001-120):_
001:9-1-123-456-7890
ABC Sales
▲
Enter
▼
Enter
If 001 is the speed-dial number you want to set, skip to step 6. Our
example from here will say “005” rather than “001.”
4. Use the numeric keypad to enter the desired speed-dial number’s
identifier code. Here, we’ve entered 005 and the display shows one of
the following:
Enter Speed-Dial (001-120):_
005:No Stored
▲
▼
Enter Speed-Dial (001-120):_
005:9-1-123-456-7890
West Coast Sales
▲
Enter
▼
Enter
5. If you change your mind and wish to select a different speed-dial
number, just repeat step 4 until the desired number appears, then go
on to step 6.
6. Press Enter. Depending on whether you already have a number
entered for this speed-dial number, the display now shows either:
005:
Enter Fax Number
–
Pause
005:
Enter Fax Number
9-1-123-456-7890
–
Enter
83
Pause
Enter
7. Use the numeric keypad to enter the speed-dial number exactly as
your machine should dial it, including whatever access codes your
phone system may require. The number can be up to 40 characters in
length.
005:
Enter Fax Number
9-1-123-456-7890
–
Pause
Enter
Your display can show only 30 characters at a time. To view
characters beyond those 30, press 䊴 to scroll leftward or 䊳 to scroll
rightward. NOTE: If you make a mistake or want to erase characters
entered in a previous setting, press STOP/CLEAR to erase leftward.
Or, if you want to change just one character in the number, press 䊴 to
move the cursor leftward, or 䊳 to move it rightward, to that character
and press STOP/CLEAR to erase it. Then re-enter until the number
is just as you want it.
8. When the number is as you want it, press Enter to store it.
9. The display now shows:
005:9-1-123-456-7890
Name
GroupNo.
Alt.No.
End
▲
▼
Enter
The machine now is prompting you for a name (Location ID) so you
can find it easily in the EasyDial directory (see page 94). If you do not
wish to enter or change this number’s Location ID, skip to step 13. If
you do wish to enter or change this number’s Location ID, proceed to
step 10.
10. Select “Name” using ▲, ▼, 䊴 or 䊳. Then press Enter. The display
now shows one of the following:
005:9-1-123-456-7890
Name
Upper
_
005:9-1-123-456-7890
Name
Upper
West Coast Sales_
Enter
Enter
84
11. A number’s Location ID may be up to 24 characters in length. You
enter the Location ID the same way you entered your fax name
during EasyStart. We’ll review the process, here. (If you’re changing a
previously entered Location ID, see the note at the end of this step.)
Important: As in EasyStart, you enter letters and other non-numeric
characters through the one-touch keys.
005:9-1-123-456-7890
Name
Upper
_
Enter
The word “Upper” means the machine is currently set for entering
only upper-case letters. If you press R, the machine will “see” it as an
R (not an r).
To change it so that pressing a one-touch key will produce a lowercase letter rather than an upper-case letter, press ALPHABET. The
display will change to:
005:9-1-123-456-7890
Name
Lower
_
Enter
This means pressing one-touch keys will enter lower-case letters:
pressing R will produce an r (not an R) on the display.
To switch back for upper-case entries, press ALPHABET again. To
enter spaces, punctuation and symbols, enter the characters shown on
the one-touch keypad you want.
To use the CODE function to enter a wide variety of characters,
please review the explanation on page 36. The vast majority of the
time, you will probably find the ALPHABET key to be sufficient.
NOTE: If you make a mistake or want to erase characters entered in
a previous setting, press STOP/CLEAR to erase leftward. Or, if you
want to change just one character in the name, press 䊴 to move the
cursor leftward, or 䊳 to move it rightward, to that character and
press STOP/CLEAR to erase it. Then re-enter until the name is just
as you want it.
12. Press Enter to save the setting and continue.
85
13. The display now shows:
005:9-1-123-456-7890
Name
GroupNo.
Alt.No.
End
▲
▼
Enter
If you do wish to enter or change an alternate number, proceed to step
14. If you do wish to change this number’s call group status, skip to
step 17. If you do wish to end this number’s settings, skip to step 20.
14. Select “Alt.No.” using ▲, ▼, 䊴 or 䊳. Then press Enter. The display
now shows one of the following:
005:9-1-123-456-7890
Enter Alt. No.
_
–
Pause
005:9-1-123-456-7890
Enter Alt. No.
9-1-123-456-7899
–
Enter
Pause
Enter
You may now enter (or change) an alternate number, just as you
entered the regular number. This number, too, can be up to 40
characters long. During a transmission or polling operation, your fax
machine will try to reach this alternate number if the primary
number (the one you entered first) is busy. If both lines are busy, your
fax machine will try to redial the primary number several times
before alerting you with a beeping alarm tone.
To enter or change an alternate number, do so by using the numeric
keypad the same way you did in step 7.
15. Press Enter to save the settings.
16. The display now shows:
005:9-1-123-456-7890
Name
GroupNo.
Alt.No.
End
▲
▼
Enter
If you do wish to change this number’s call group status, proceed to
step 17. To finish making this number’s settings, skip to step 20.
86
17. Select “GroupNo.” using ▲, ▼, 䊴 or 䊳. Then press Enter. The display
now shows one of the following:
005:9-1-123-456-7890
Enter Group No.
_
Comma(,)
(0-32)
005:9-1-123-456-7890
Enter Group No.
1,4,12_
Comma(,)
Enter
(0-32)
Enter
You may now designate up to 32 call groups to which this number will
belong. (If necessary, review “Considering call groups,” page 72).
18. Use the numeric keypad to enter the call groups to which this number
will belong. There are 32 possible call groups, numbered 1-32. Here,
we’ve pressed 6 to assign this speed-dial number to Call Group 6:
005:9-1-123-456-7890
Enter Group No.
6_
(0-32)
Comma(,)
Enter
NOTE: You do not have to insert a leading zero.
NOTE: To assign this number to all 32 call groups, enter 0 (zero).
If you want to assign the number to more than one call group, insert a
comma after each number (except the last one, of course) by pressing
Comma (,). Here, we’ve pressed 6 Comma (,) 7 Comma (,) 10 to
assign this speed-dial number to call groups 6, 7 and 10. The display
shows:
005:9-1-123-456-7890
Enter Group No.
6,7,10_
(0-32)
Comma(,)
Enter
NOTE: If you make a mistake or want to erase characters entered in
a previous setting, press STOP/CLEAR to erase leftward. Or, to
change just one character in the setting, press 䊴 to move the cursor
leftward, or 䊳 to move it rightward, to that character and press
STOP/CLEAR to erase it. Then re-enter the setting.
19. Press Enter to save the setting.
87
墌
20. The display now shows:
␣ ␣ ␣ ␣ 02:9-1-123-456-7890
Name
GroupNo.
Alt.No.
End
▲
▼
Enter
If you do not wish to enter any more speed-dial numbers, press
CLEAR ALL to finish. If you do wish to enter another speed-dial
number, select “End” using ▲, ▼, 䊴 or 䊳. Then …
If you do not wish to enter the currently displayed speed-dial number
but do want to enter another speed-dial number, go back to step 4. If
you do wish to enter this speed-dial number, go back to step 6.
Speed-dialing: Sending a fax
NOTE: Please refer to “Sending faxes,” pages 38-53, for more details.
To dial a fax call using a speed-dial number.
1. Insert the document.
2. Adjust resolution and contrast if necessary.
3. Toggle between transmission from the feeder or from memory if
necessary, by pressing MEMORY TRANSMIT.
4. Press SPEED DIAL/TEL INDEX. The display will show:
Enter Speed-Dial No.
S_
–
Pause
Tone
5. Use the numeric keypad to enter the three-digit identifier (such as
018, in this example) for the speed-dial number you want to dial. The
display will show:
Press Start Key
S018_
–
Pause
Tone
6. Press START.
88
The machine will handle the call from here. The sequence will vary
depending upon whether you specified transmission from memory or
transmission from the feeder.
If you specified transmission from memory:
• Your fax scans your document into memory first, then dials the other
machine.
• The display shows the Location ID and the document’s width and
resolution settings:
S018
A4
Next Page :
Storing
03
Mmry 99%
Normal
No
Yes
No
NOTE:
If the speed-dial number doesn’t have a Location ID, the number appears.
• When the other machine answers, your fax will transmit the document
directly from memory. (To review memory transmission, see page 44.)
Shipping & Receiving Transmit
A4
Fax Ready
Redial
Normal
Mmry 99%
ScanSize
Comm.Clr
If you specified transmission from the feeder:
• Your fax machine dials the other fax machine.
• When the other machine answers, your fax feeds the document
through its scanner, transmitting as it goes.
• The display shows the Location ID and the document’s width and the
resolution settings:
Shipping & Receiving Transmit
A4
Normal
Mmry 100%
Redial
ScanSize
Comm.Clr
89
Speed-dialing: Making a regular phone call
To dial a phone call using a speed-dial number, you must have the
telephone handset attached to your machine.
Here’s how to make the call:
1. Obtain a dial tone by doing one of the following:
• Lifting the handset.
• Press MONITOR/CALL to use the monitor speaker.
2. Press SPEED DIAL/TEL INDEX. The display will show:
Tel Mode
S_
Auto
Redial
Mmry 100%
ScanSize
Comm.Clr
3. Use the numeric keypad to enter the three-digit identifier (such as
018, in this example) for the speed-dial number you want to dial. The
display will show:
Tel Mode
9-1-123-4567
Auto
Redial
Mmry 100%
ScanSize
Comm.Clr
NOTE: Remember that your fax machine’s monitor speaker is not a
speakerphone; so, if you dialed by using the monitor speaker, be sure
to pick up the handset and speak to the other person when he/she
answers.
NOTE: You also can use this method to dial a fax call when, for some
reason, you want to hear the remote unit’s fax tones. (Make sure
there’s a document in the feeder.) When you do hear those tones over
either your handset or the monitor speaker, press START to send the
document in the feeder; if you’re using your handset, hang it up at
this point.
90
Erasing a speed-dial number
1. Press PROGRAM, B.
A. OneTouchDial
B. Speed Dial
C. P One-Touch
▲
D. Polling
E. SecureMail
F. Commands
▼
Enter
2. Press Enter.
B. Speed Dial
Set
List
▲
Erase
▼
Enter
3. Select “Erase” using ▲, ▼, 䊴 or 䊳. Then press Enter. The display
shows one of the following:
Enter Speed-Dial (001-120):
001:No Stored
▲
▼
Enter Speed-Dial (001-120):
001:9-1-123-456-7890
ABC Sales
▲
Erase
▼
Erase
If 001 is the speed-dial number you want to erase, skip to step 6. Our
example from here will say “005” rather than “001.”
4. Use the numeric keypad to enter the three-digit identifier for the
speed-dial number you want to erase. Here, we’ve selected 005:
Enter Speed-Dial (001-120):
005:9-1-123-456-7890
West Coast Sales
▲
▼
Erase
5. If you change your mind and wish to erase a different speed-dial number,
just go back to step 4 and perform it before going on to step 6.
91
6. Press Erase. The display shows:
005:9-1-123-456-7890
West Coast Sales
Are you sure?
Cancel
Erase
Important: If you want to quit without erasing the speed-dial
number you’ve selected, press Cancel. The fax will return to step 4.
7. Press Erase to erase the number.
Enter Speed-Dial (001-120):_
Complete
▲
▼
Erase
To erase another speed-dial number, repeat steps 4-7. Or press CLEAR
ALL to return to standby mode.
Printing a list of your speed-dial numbers
You can easily print a list of your speed-dial numbers. The list includes
each number’s three-digit identifier, the Location ID (if any), number and
any group number(s) you’ve stored in the number.
To print the list:
1. Press PROGRAM, B.
A. OneTouchDial
B. Speed Dial
C. P One-Touch
▲
D. Polling
E. SecureMail
F. Commands
▼
Enter
2. Press Enter.
B. Speed Dial
Set
List
▲
Erase
▼
Enter
3. Select “List” using ▲, ▼, 䊴 or 䊳. Then press Enter.
92
Printing a call Group Directory (list)
Another convenient feature your fax machine offers is the ability to print
a call Group Directory. (If necessary, review “Considering call groups,”
page 72.) This lists all your stored autodialer numbers by Location ID and
indicates to which of the 32 possible call groups each belongs.
No.
Location
S001
N.E. Reg.
S002
Warehouse
S003
Accounting
墌 墌 墌
The directory divides the call groups into four banks, 00-09, 10-19, 20-29
and 30-32. For example, the directory might show:
00
10
20
30
01
New York
02
Chicago
1
03
San Fran
123456789 0123456789 0123456789 012
2 4
7
0
1
0
4
0
2
4
In this list, speed-dial number 001 is in call groups 2 and 4; speed dial
number 002 is in groups 7, 10 and 21; speed dial number 003 is in groups
20 and 32; one-touch number 01 is in groups 4, 10 and 14; one-touch
number 02 is in group 1; and one-touch number 03 is in all of the call
groups on the machine.
To print a call group directory:
1. Press PROGRAM, H.
G. Journal
H.Group List
I. Installation
▲
J. User Settings
K. Cover Page
L. Department
▼
Enter
2. Press Enter.
93
EasyDial directory dialing
The EasyDial directory dialing feature makes your autodialer even more
like an electronic phone book. EasyDial sorts and displays numbers
alphabetically according to their Location IDs, so you can easily find them
and dial them. When the name you want appears, you just press START
to begin a call (either phone or fax).
1. To use EasyDial to send a fax, insert the document and proceed to
step 2.
To use EasyDial to make a regular phone call, make sure there’s no
document in the feeder or the flatbed and obtain a dial tone by doing
either of the following:
• Lifting the handset.
• Press MONITOR/CALL to use the monitor speaker.
…and then skip to step 4.
2. Adjust resolution and contrast if necessary.
3. If you want to toggle between transmission from memory and
transmission from the feeder, press MEMORY TRANSMIT.
4. Press SPEED DIAL/TEL INDEX twice. The display shows the
alphabetically first listing in your fax machine’s EasyDial directory:
Tel Index
ABC Company
DS Enterprise
▲
Alphabet [A
E.E.C.
Katz Cat Car
]
▼
NOTE: Here, the [A] indicates this listing begins with a letter. If it
begins with a symbol or number, this would instead be [Symbol].
(If this listing is the one you want to dial, skip to step 6.)
5. Scroll through the listings to find the one you want
using ▲, ▼, 䊴 or 䊳.
94
6. When the cursor is showing the name you want to dial, press START.
• If there is a document in the feeder or the flatbed, your machine
will dial a fax call to the selected autodialer number.
• Otherwise, your machine will activate the monitor speaker and dial
a regular phone call.
NOTE: Remember that your fax machine’s monitor speaker is not a
speakerphone; so, if you dialed by using the monitor’s speaker, be sure
to pick up the handset and speak to the other person when he/she
answers!
What if an EasyDial call doesn’t go through?
If an EasyDial call fails (for example, because of a busy signal), what
happens next depends upon the kind of call it was.
If it was a fax call…
… Your fax machine automatically redials the number after the redial
interval (see pages 50-53). It keeps trying until either of the following
occurs first:
• It successfully reaches the other number (and, if it’s a fax call, makes
contact with the machine on the other end).
• It has automatically redialed the number for the last time (see pages
50-53).
If it was a regular phone call…
… You’ll have to redial manually:
1. Obtain a dial tone by either lifting the handset or pressing
MONITOR/CALL.
Tel Mode
Auto
Redial
Mmry 100%
ScanSize
Comm.Clr
2. Press Redial.
95
It’s a great phone, too
As you’ve probably guessed by now, your fax machine is a dandy
telephone, too! Let’s see just how dandy by looking briefly at the machine’s
phone features. Important: All of the instructions on this page assume
you have attached the telephone handset to your fax machine.
Redial
Press Redial on the display to — you guessed it! — redial the last
number you dialed. (Be sure that attempt, too, was also a regular phone
call. In a multi-user setting, someone else may have quickly sent a fax
without your knowing it.)
Hold
You can put a call on hold during a conversation by pressing HOLD. At
this point, you can either hang up the handset or leave it off the hook. To
return to your conversation:
• If you hung up the handset, pick it up.
• If you didn’t hang up the handset, press HOLD again.
On-hook dialing
Because your machine has a monitor speaker, you can dial without
picking up the handset. For hands-free dialing:
1. Press MONITOR/CALL. You’ll hear a dial tone (unless you have set
your speaker volume to off; see page 31), and the display will show:
Tel Mode
_
Auto
Redial
Mmry 100%
ScanSize
Comm.Clr
2. Dial the number you want. You may use either the numeric keypad, a
one-touch key or a speed-dial number. NOTE: Remember, your fax
machine’s monitor speaker is not a speakerphone; so, be sure to pick
up the handset if the other person answers! NOTE: You can also dial
a fax call this way if, for some reason, you want to hear the other
machine’s answering fax tones. (Make sure there’s a document in the
feeder.) When you do hear those tones, press START to send the
document.
You can EasyDial regular phone calls, too
Just in case you didn’t notice, the EasyDial directory dialing feature is
available for regular phone calls as well as fax calls. (If necessary, review
the EasyDial instructions on page 94.)
96
Broadcasting
The basics of broadcasting
The fastest way to fax one document to multiple recipients is
broadcasting — and your fax machine has very powerful broadcasting
capabilities. You can use broadcasting for any function requiring
the entry of a fax number. So, you can perform delayed broadcasting
(see next page), SecureMail broadcasting (see pages 164-173) and even
broadcasting to “hub” units for relay broadcast initiation (see pages 99102) and relayed relay broadcasting (see pages 102-103).
In an ordinary broadcast, you send as normal, except that you add more
fax numbers! You can enter up to 197 numbers (five normally dialed
numbers plus 192 numbers from the autodialer). We’ll assume you’ve
become familiar with regular fax transmission, and shorten the
instructions so you can more readily see the differences.
1. Insert the document and make any necessary adjustments as usual.
2. Press BROADCAST.
3. Enter the first fax number — a one-touch number, a speed-dial
number, a call group or just a regular number dialed from the
numeric keypad as usual.
4. To add each successive fax number, press BROADCAST between
each one to insert a comma (GROUP DIAL inserts its own comma),
then enter the number as in step 3. You can specify up to 197
numbers (and/or call groups) for a broadcast.
墌
墌
Press Start Key
␣ ␣ ␣ ␣ 01, 9-1234567,S118,␣ ␣ ␣ ␣ 14_
–
Pause
Tone
Important: Do not insert a comma after the last fax number.
NOTE: If you enter characters by mistake, just press STOP/CLEAR
to clear them before proceeding.
5. Press START. Your fax machine will scan the document into memory
and then send it to each number or call group you’ve entered.
The main idea in broadcasting is: to enter multiple numbers until you’ve
either finished dialing the desired numbers or have reached the
maximum of 197 numbers.
97
Delayed broadcasting
What if you want the broadcast to happen later? That’s the purpose of
setting up a delayed broadcast.
NOTE: The main discussion of delayed commands comes up in “Delayed
transmission” (pages 104-109). You may wish to read that material before
proceeding.
Important: Your machine remembers only the day of the month, not the
month itself, when it’s supposed to perform a delayed broadcast. So, if you
want your fax to do something at 5:05 p.m. on June 26, don’t make that
setting sooner than 5:06 p.m. on May 26.
1. [Same as steps 1-4 of “The basics of broadcasting” (previous page).]
2. Press COMMUNICATION OPTIONS. The display will show:
Command Option
Delayed
Relay Tx
S MailTx
Polling
▲
Batch Tx
▼
Enter
3. Press Enter.
4. Use the numeric keypad to enter the day of the month and time when
you want the fax to perform the broadcast. Here, we’ve set it to occur
at 10:15 p.m. on the 17th.
Delayed Option
Enter Time
17/22:15
Enter
98
5. Press Enter.
墌
墌
Press Start Key
␣ ␣ ␣ ␣ 01, 9-1234567,S118,␣ ␣ ␣ ␣ 14_
–
Pause
Tone
6. Press START. Your machine will return to its normal standby mode,
while showing this on the display:
Fax Ready
A4
Reserved
Normal
Mmry 99%
Redial
ScanSize
Comm.Clr
This means your fax machine is “reserved” for the delayed broadcast
you just programmed.
If you have set the machine for transmission from memory (see page 44),
it will scan the document into memory, after which you can use the
machine normally.
If you have set the machine for transmission from the feeder (i.e., nonmemory transmission), the machine can receive faxes but can’t transmit
until after the delayed broadcast occurs.
Relay broadcasting and relay broadcast initiation
Relay broadcasting is a powerful function that takes advantage of a
remote Pitney Bowes “hub” fax machine’s memory to reduce your total
communication costs.
A “hub” fax machine is one to which you send a document, so the “hub”
can relay it to other machines which you don’t actually call. The “hub”
performs a relay broadcast, and the machine which sends the original
document to the “hub” has performed a relay broadcast initiation. Your
fax machine can perform either operation; in other words, your machine
can either send to a “hub” unit or be a “hub” unit.
99
How it works
Let’s say you’re in
Los Angeles and
need to fax the
same document to
four locations in
the Chicago area.
You could send four
normal fax
transmissions, but
that would be four
long-distance calls.
However, with
relay broadcast
initiation, you send
the document once
to your Chicago office’s “hub” fax, which then sends it on to each of the
four locations (and each is a local call for that Chicago office, of course).
Now, let’s be a little more specific about what happens when you perform
relay broadcast initiation:
• You use your fax machine to send a document to at least one call group
in a remote “hub” machine’s autodialer. This can occur either
immediately or as a delayed command (see pages 104-109).
• The remote “hub” unit receives your document and stores it in memory.
• The remote machine retransmits, or relays, the document to each fax
number in each call group you specified. This is the relay broadcast
you initiated.
Setting it up, or initiating the initiation
For you to perform relay broadcast initiation, three things must be true:
• The remote machine must be a compatible Pitney Bowes fax machine
with “hub” capability. NOTE: If you’re not sure whether the unit to
which you want to transmit is a true “hub” unit, please consult your
local Pitney Bowes office.
• The call group(s) must exist on the remote fax machine.
• You must know each call group’s identifier number.
100
To set up a relay broadcast initiation:
1. Insert the document and make any necessary adjustment as usual.
2. Press COMMUNICATION OPTIONS.
Command Option
Delayed
Relay Tx
S MailTx
Polling
▲
Batch Tx
▼
Enter
3. Select “Relay Tx” using ▲, ▼, 䊴 or 䊳. Then press Enter. The display
will show:
Relay TxOption
Enter Group No.
_
(0-32)
Comma(,)
Enter
4. Use the numeric keypad to enter each applicable call group in the
remote “hub” fax machine you’ll be calling. You may specify up to 10
groups for each relay broadcast initiation. Do not press START. To
add each group after the first one, press Comma (,) to add a comma.
Below, we’ve entered 2 Comma (,) 4.
Relay TxOption
Enter Group No.
2,4_
(0-32)
Comma(,)
Enter
Important: Do not insert a comma after the last fax number.
NOTE: If you enter characters by mistake, just press STOP/CLEAR
to clear them before proceeding.
5. Press Enter. The display will show:
Enter Fax Number
–
Pause
Tone
6. Enter the fax number for the remote “hub” unit. You may either press
a one-touch key, enter a speed-dial number or just use the numeric
keypad as usual. However, do not press START.
101
7. What you do now depends upon when you wish to begin initiating the
relay broadcast.
• If you want it to begin now, skip to step 9.
• If you want to delay it, press COMMUNICATION OPTIONS,
Enter.
NOTE: For more information on delayed transmission, see pages
104-109.
8. Use the numeric keypad to enter the day of the month and the time
when you want to begin initiating the relay broadcast. Then press
Enter.
9. Press START.
If, in step 7, you chose an immediate relay broadcast initiation, your fax
machine will begin dialing the remote “hub” machine. However, if you
requested a delayed command, the machine will display “Reserved” on the
display’s top line; this means the command is in memory.
The next level: Relayed relay broadcasting
Your machine also can perform what some people call relayed relay
broadcasting. This powerful feature is an even faster way to transmit to
numerous locations. The primary difference between relayed relay
broadcasting and regular relay broadcasting as we just explained it is
that there are multiple levels of “hub” units involved. That is…
• You initiate the relayed relay broadcast by sending to another “hub”
unit.
• That “hub” unit then relays the transmission on to “hub” units stored
in the call groups (on that “hub”) that you designate.
• Each of those “hubs” further relays the transmission to the same call
groups (i.e., call groups with the same two-digit identifiers as the ones
you specified for the first “hub”) on other machines.
NOTE: If any remote “hub” machine in the broadcast is capable of
relayed relay broadcasting and if the function is “on” on the machine,
make sure that your fax machine is not in that machine’s designated call
group(s).
For you to perform relayed relay broadcasting, three things must be true:
• Each “hub” machine in the process must be a compatible Pitney Bowes
fax with “hub” capability. NOTE: If you’re not sure whether the unit to
which you want to transmit is a true “hub” unit, please consult your
local Pitney Bowes office.
• The call group(s) must exist on each remote “hub” fax in the relay.
• You must know each call group’s identifier number.
102
To set up a relayed relay broadcast:
1. Press PROGRAM, J, 1, 4.
13. Stamp
14. RelayedRelay
15. Connect PC
▲
16. Reset DR Ctr
▼
Enter
2. Press Enter. The display shows the current setting.
RelayedRelay
ON
OFF
▲
▼
Enter
If the setting you see is acceptable, skip to step 4. Otherwise, proceed
to step 3.
3. To change the setting, press ▲ or ▼ to select your chosen setting. In
this example, we’ve chosen ON.
RelayedRelay
ON
OFF
▲
▼
Enter
4. Press Enter to save the setting.
To perform a relayed relay broadcast, follow the same instructions as you
would with a normal relay broadcast (see pages 99-102). Each “hub” in
the chain will relay the transmission to the call group(s) you have
designated.
Broadcast news; or making changes
If you need to make changes in a broadcast after setting it to proceed,
you’ll need to make use of Comm.Clr (see “Reviewing or canceling parts
of a broadcast,” page 107).
103
Delayed transmission
Take advantage of lower evening and weekend long-distance rates with
delayed transmission. Your machine can store up to 70 delayed transmission commands, each of which you can program up to 31 days in
advance.
Important: Your fax remembers only the day of the month when it’s to
perform a delayed transmission. So, to set your fax to transmit at 5:05
p.m. on June 26, don’t make that setting sooner than 5:06 p.m. on May
26. Important: If you program all 70 delayed transmission commands, no
further memory transmission is possible until the machine performs at
least one of the delayed commands. (To review memory transmission, see
page 44.)
Setting up a delayed transmission
1. Insert the document and make any necessary adjustment as usual.
2. Press COMMUNICATION OPTIONS. The display will show:
Command Option
Delayed
Relay Tx
S MailTx
Polling
▲
Batch Tx
▼
Enter
3. Press Enter. The display shows the current day of the month,
followed by the current time (in 24-hour format, as you’ll recall):
Delayed Option
Enter Time
06/17:16
Enter
4. Use the numeric keypad to enter the day of the month and the time
when you want the fax to perform the delayed transmission.
NOTE: To move the cursor to a specific digit, press 䊴 to move the
cursor leftward, or 䊳 to move it rightward, to that digit.
Here we’ve set the transmission to occur on the 11th at 11:05 p.m.:
Delayed Option
Enter Time
11/23:05
Enter
104
5. When the date and time entry is as you wish, press Enter to save the
delayed transmission. The display shows:
Enter Fax Number
_
–
Pause
Tone
6. Enter the fax number to which the delayed transmission should go.
You may either press a one-touch key, enter a speed-dial number or
just use the numeric keypad normally.
NOTE: If you make a mistake or want to erase characters entered in
a previous setting, press STOP/CLEAR to erase leftward. Or, if you
want to change just one character in the number, press 䊴 to move the
cursor leftward or 䊳 to move it rightward, to that character and press
STOP/CLEAR to erase it. Then re-enter until the number is just as
you want it.
7. Press START. Your machine will return to its normal standby mode,
while showing this on the display:
Fax Ready
Jan 15 98
Redial
Reserved
18:25
Letter
Mmry 99%
ScanSize
Comm.Clr
This means your fax machine is “reserved” for the delayed transmission command you just programmed.
If you had set the machine for transmission from memory, it will scan
the document into memory, after which you can use the machine
normally.
If you had set the machine for transmission from the feeder (i.e., nonmemory transmission), the machine can receive faxes but can’t
transmit until after the delayed transmission occurs.
105
Reviewing or canceling delayed commands
If you’ve stored a delayed command in your fax machine, it will hold it in
memory until it either completes the command successfully or reaches its
maximum number of redial attempts (see pages 50-53). Your machine can
store up to 70 delayed commands. It identifies each by a two-digit
command number ranging from 00 to 69.
The same procedure lets you both display your machine’s stored
commands and have a chance to cancel them, if necessary.
1. Press Comm.Clr. If your machine is currently holding no delayed
commands, it will beep briefly, display “No Command” on the display
and then return to standby mode.
If there are commands in your machine’s memory, the display will list
them chronologically (based on when they are set to “go”). The display
shows, for example:
Sending (Press [Stop/Clear])
Comm.No.:00
14/23:30
9-1234567
▲
▼
Complete
The command number is followed by the day and time the fax
machine is to perform the command and the phone number it’s to call.
If the command is a broadcast, “Review Bcast-Press Broadcast” will
appear instead of the phone number. (See “Broadcasting,” pages 97103.) If the command is a batch transmission, the display will show
its batch transmission number (such as “Box No.:01”) rather than the
command number. (See “Batch transmission,” pages 110-120.)
NOTE: If your machine is attempting to perform a command now, it
will appear on the display. To cancel this command, skip to step 3. To
review a different command, proceed to step 2.
2. If necessary, press ▲ or ▼ to scroll through currently stored
commands. NOTE: You may stop this operation any time you wish;
just press Complete.
3. If you want to cancel the currently shown command, press STOP/
CLEAR. Your machine returns to step 2 to view other commands.
NOTE: Also see “Reviewing or canceling parts of a broadcast,” next
page.
106
Reviewing or canceling parts of a broadcast
You also can review or cancel certain numbers within a broadcast:
1. Press Comm.Clr.
NOTE: If your machine is attempting to perform a command now, it
will appear on the display. To cancel this command, skip to step 3. To
review a different command, proceed to step 2.
2. If necessary, press ▲ or ▼ to scroll through currently stored
commands. NOTE: You may stop this operation any time you wish;
just press Complete.
3. If you want to cancel the currently shown command, press STOP/
CLEAR.
4. To review individual numbers within this broadcast, press
BROADCAST to see the first number. The display will show:
Sending (Press [Stop/Clear])
Comm.No.:02 - 001
9-1234567
▲
▼
Complete
If this is the number you want to cancel, skip to step 6. If it is not,
proceed to step 5.
5. Press ▲ or ▼ to move on to the next number, and keep doing so until
you find a number you do wish to cancel; then proceed to step 6.
6. Press STOP/CLEAR. The next number will appear. If you wish to
cancel this number, as well, repeat this step. If you wish to cancel a
different number, go back to step 5.
107
Printing a delayed Command List
Can’t remember some details about a delayed transmission command you
set up? Or, let’s say, someone else in your office is the one who set it up,
but now he or she has left for the night and you have no idea why the
machine is “reserved” and how long it’ll stay that way!
Fortunately, your machine can print a Command List which tells you:
• The command’s identification number
• The phone number, or “remote location”
• The start time (which appears in the same DD, HH:MM format you
saw in the previous instructions for actually setting up a delayed
transmission command)
• A “note” telling if the command is a polling or relay broadcast
initiation operation (see pages 131-137 for more on polling and pages
99-102 for more on relay broadcast)
• Any selected call groups, SecureMail boxes or database files
To print a delayed Command List:
1. Press PROGRAM, F.
A. OneTouchDial
B. SpeedDial
C. P One-Touch
▲
D. Polling
E. SecureMail
F. Commands
▼
Enter
▼
Enter
2. Press Enter.
F. Commands
List
Doc PRT
▲
3. Select “List” using ▲ or ▼.
4. Press Enter.
108
Printing a stored document
Your fax machine can produce a printout of each document stored for
delayed transmission. You’ll need to know the document’s command
number, which you can confirm by either reviewing the commands (see
page 106) or printing a delayed command list (see previous page).
1. Press PROGRAM, F.
A. OneTouchDial
B. SpeedDial
C. P One-Touch
▲
D. Polling
E. SecureMail
F. Commands
▼
Enter
▼
Enter
2. Press Enter.
F. Commands
List
Doc PRT
▲
3. Select “Doc PRT” using ▲ or ▼.
4. Press Enter. The display shows:
Enter Command No.
00:Stored
▲
(00-69)
▼
Print
5. Use the numeric keypad to enter the two-digit command’s
identification number. (Enter a leading zero if the command number
is lower than 10.) Or, press ▲ or ▼ to scroll through currently stored
commands.
6. Press Print. Your fax machine will print a copy of the stored
document.
109
Batch transmission
Broadcasting (see pages 97-103) gets the same document to multiple
locations, but what about the reverse? What if you could just stack several
documents into an electronic “basket” and then fax the entire contents of that
basket to one location? Well, you can: it’s called batch transmission. You can
store up to 40 documents (not pages) into your machine’s electronic batch
boxes. The machine can use up to five of these batch boxes, in which you set
in advance when the transmission is to occur and to what remote number it
should go. When that date and time arrives, your machine will transmit each
document in the batch box to the remote fax machine.
Creating or modifying a batch box
The first step to using the batch transmission feature is to create batch
boxes in your fax machine. This procedure also lets you modify existing
batch boxes. Important: To erase a batch box, see “Erasing an empty
batch box” (page 114).
1. Press PROGRAM, M.
J. User Settings
K.Cover Page
L. Department
▲
M. Batch Send
▼
Enter
2. Press Enter.
M.Batch Send
Doc PRT
Erase
List PRT
Box Set
▲
Box List
Box Erse
▼
Enter
3. Select “Box Set” using ▲, ▼, 䊴 or 䊳.
4. Press Enter. Depending on whether you already have a number
entered for batch box 1, the display shows one of the following:
Enter Box No.
1:No Stored
▲
(1-5)
▼
Enter Box No.
1:9-1-123-456-7890
Shipping & Receiving
▲
Enter
▼
(1-5)
Enter
If batch box 1 is the box you want to set, skip to step 7. Our example
from here will refer to batch box 3 rather than batch box 1.
110
5. Use the numeric keypad to enter the number (1-5) of the batch box
you wish to create or modify. Here, we’ve pressed 3 and see one of the
following:
Enter Box No.
3:No Stored
▲
(1-5)
▼
Enter Box No.
3:9-123-456-7890
Bookkeeping
▲
Enter
(1-5)
▼
Enter
6. If you change your mind and wish to select a different batch box, just
use the numeric keypad to enter the correct batch box number before
going on to step 7.
7. Press Enter. The display now shows one of the following:
3:
Enter Fax Number
_
–
3:9-1-123-456-7890
Enter Fax Number
9-1-123-456-7890_
Pause
–
Enter
Pause
Enter
8. Use the numeric keypad to enter the fax number exactly as your
machine should dial it, including whatever access codes your phone
system may require. (You may want to review “Special dialing
characters,” page 71.) The number can be up to 40 characters in
length:
3:
Enter Fax Number
9-1-123-456-7890_
–
Pause
Enter
Your display can show only 30 characters at a time. To view
characters beyond those 30 (such as with an international longdistance number), press 䊴 to scroll leftward or 䊳 to scroll rightward.
NOTE: To erase previously entered characters, press STOP/CLEAR
to erase leftward. Or, to change just one character in the number,
press 䊴 to move the cursor leftward, or 䊳 to move it rightward, to
that character and press STOP/CLEAR to erase it. Then re-enter
until the number is just as you want it.
111
9. When the fax number is as you want it, press Enter. The display now
shows one of the following:
3:9-1-123-456-7890
Enter Time
**/**:**
3:9-1-123-456-7890
Enter Time
26/14:00
Enter
Enter
10. Instruct your fax to send from this batch box in one of the following ways:
Option 1: Once at a certain time on a certain day of the month (e.g.,
“Do this at 5:05 p.m. on the 30th.”) — Use the numeric keypad to
enter the date and time when the fax should perform the command:
3:9-1-123-456-7890
Enter Time
30/17:05
Enter
Option 2: At a certain time each day you press the key (e.g., “Do this
at 5:05 p.m. today.”) — Use the numeric keypad to enter 0, 0 (i.e., 00),
and then the time when the fax should perform the command:
3:9-1-123-456-7890
Enter Time
00/17:05
Enter
NOTE: To change a digit in the date or the time, press 䊴 to move the
cursor leftward, or 䊳 to move it rightward, to that character. Then reenter until the number is just as you want it.
11. When the date and time are as you wish, press Enter.
12. The display now shows one of the following:
3:9-1-123-456-7890
Name
Upper
_
3:9-1-123-456-7890
Name
Upper
Bookkeeping_
Enter
Enter
The machine now is prompting you for a name for this batch box. If you
do not wish to enter or change this batch box’s name, skip to step 14. If
you do wish to enter or change this batch box’s name, proceed to step 13.
112
13. A batch box’s name may be up to 16 characters in length. You enter
the name the same way you entered your fax name during EasyStart.
We’ll review the process, here. (If you’re changing a previously
entered name, see the note at the end of this step.) Important: As in
EasyStart, you enter letters and other non-numeric characters
through the one-touch keys.
3:9-1-123-456-7890
Name
Upper
_
Enter
The word “Upper” means the machine is currently set for entering
only upper-case letters. If you press R, the machine will see it as an R
(not an r).
To change it so that pressing a one-touch key will produce a lowercase letter rather than an upper-case letter, press ALPHABET. The
display will change to:
3:9-1-123-456-7890
Name
Lower
_
Enter
This means pressing one-touch keys will enter lower-case letters:
pressing R will produce an r (not an R) on the display. To switch back
for upper-case entries, press ALPHABET again. To enter spaces,
punctuation and symbols, enter the characters shown on the onetouch keypad you want.
To use the CODE function to enter a wide variety of characters,
please review the explanation on page 36. The vast majority of the
time, you will probably find the ALPHABET key to be sufficient.
NOTE: If you make a mistake or want to erase characters entered in
a previous setting, press STOP/CLEAR to erase leftward. Or, if you
want to change just one character in the name, press 䊴 to move the
cursor leftward, or 䊳 to move it rightward, to that character and
press STOP/CLEAR to erase it. Then re-enter until the name is as
you want.
14. Press Enter to save the batch box information. To create or modify
another batch box, repeat steps 5-14. To finish, press CLEAR ALL.
113
Erasing an empty batch box
You can erase an empty batch box (if a box has documents stored in it,
you cannot erase it; see the first “Important” note after step 7, below). To
erase an empty batch box:
1. Press PROGRAM, M.
J. User Settings
K.Cover Page
L. Department
▲
M. Batch Send
▼
Enter
2. Press Enter.
M.Batch Send
Doc PRT
Erase
List PRT
Box Set
▲
Box List
Box Erse
▼
Enter
3. Select “Box Erse” using ▲, ▼, 䊴 or 䊳.
4. Press Enter. The display shows one of the following:
Enter Box No.
1:No Stored
▲
(1-5)
▼
Enter Box No.
1:9-1-123-456-7890
Shipping and Receiving
▲
Erase
▼
(1-5)
Erase
If batch box 1 is the box you want to erase, skip to step 7. Our
example from here will refer to batch box 2 rather than batch box 1.
5. Use the numeric keypad to enter the number (1-5) of the batch box
you wish to erase. Here, we’ve pressed 2 and see:
Enter Box No.
2:9-1-123-456-7890
Order Processing
▲
(1-5)
▼
Erase
6. If you change your mind and wish to erase a different batch box, just
go back to step 5 and perform it before going on to step 7.
114
7. Press Enter. If the batch box is empty, the display shows:
2:9-1-123-456-7890
Are you sure?
Order Processing
Cancel
Erase
Important: If you select a batch box which is not empty, the machine
beeps and briefly displays:
Enter Box No.
(1-5)
Document Stored
▲
▼
Erase
Erase any document(s) stored in the batch box (see pages 119-120),
then repeat this procedure from the beginning to erase the box.
Important: If you want to quit without erasing the batch box you’ve
selected, press Cancel. The fax will return to step 5.
Important: If you want to quit without erasing any batch box, press
CLEAR ALL. The machine will return to standby mode.
8. Press Erase to erase the batch box. To erase another batch box,
repeat steps 5-8. To finish, press CLEAR ALL.
115
Printing a list of your batch boxes
You can easily print a list of your batch boxes. The list includes each box’s
identifier number, the Location ID (if any), fax number and start date/
time. To print the list:
1. Press PROGRAM, M.
J. User Settings
K.Cover Page
L. Department
▲
M. Batch Send
▼
Enter
2. Press Enter.
M.Batch Send
Doc PRT
Erase
List PRT
Box Set
▲
Box List
Box Erse
▼
Enter
3. Select “Box List” using ▲, ▼, 䊴 or 䊳.
4. Press Enter.
Storing a document for batch transmission
Your fax machine can store up to 40 documents (as opposed to pages) in
each batch box until the date and time you designate for a batch
transmission.
NOTE: For this operation to work, two things must be true:
• The batch box must exist on your fax machine.
• You must know the batch box’s one-digit number (1-5).
To store a document in a batch box for batch transmission:
1. Insert the document and make any necessary adjustments as usual.
2. Press COMMUNICATION OPTIONS. The display will show:
Command Option
Delayed
Relay Tx
S Mail Tx
Polling
▲
Batch Tx
▼
Enter
3. Select “Batch Tx” using ▲, ▼, 䊴 or 䊳.
NOTE: Tx is a common abbreviation for transmission.
116
4. Press Enter. The display will show:
Batch TxOption
Enter Box No.
1:9-1-123-456-7890
▲
(1-5)
▼
Enter
5. Use the numeric keypad to enter the one-digit number for the batch
box you wish to use. Here, we’ve entered 5 to indicate batch box 5.
Batch TxOption
Enter Box No.
5:9-1-123-456-7890
▲
(1-5)
▼
Enter
6. Press Enter. The display will show:
Batch TxOption
Box No. 5:9-1-123-456-7890
Receipt# 0
Enter
Important: The receipt number (shown above as 0) tells you how
many documents are in this batch box. Your machine numbers files 039. You need to know a file’s number to erase or print it on your fax.
See also “Printing a list of stored batch documents,” on the next page.
7. Press Enter. If it wasn’t already doing so due to a previous command,
the machine will display “Reserved” on the top line of the display. This
means the document is stored in memory.
117
Printing a list of stored batch documents
You can print a list of all the documents stored in your machine’s batch
boxes. This will provide you with the document’s file numbers so you can
erase or print them if necessary. You will need to know a file’s number to
erase or print it on your machine. To print the list:
1. Press PROGRAM, M.
J. User Settings
K.Cover Page
L. Department
▲
M. Batch Send
▼
Enter
2. Press Enter.
M.Batch Send
Doc PRT
Erase
List PRT
Box Set
▲
Box List
Box Erse
▼
Enter
3. Select “List PRT” using ▲, ▼, 䊴 or 䊳.
4. Press Enter.
Printing a document stored in a batch box
You can print — without erasing from memory — a document stored in a
batch box set up on your fax machine. Here’s how:
1. Press PROGRAM, M.
J. User Settings
K.Cover Page
L. Department
▲
M. Batch Send
▼
Enter
2. Press Enter.
M.Batch Send
Doc PRT
Erase
List PRT
Box Set
▲
Box List
Box Erse
▼
Enter
3. Select “Doc PRT” using ▲, ▼, 䊴 or 䊳.
118
4. Press Enter. The display shows:
Enter Box No.
1:9-1-123-456-7890
Order Processing
▲
(1-5)
▼
Print
5. Use the numeric keypad to enter the number (1-5) of the batch box
currently “holding” the document you wish to print. Here, we’ve
entered 5 to indicate batch box 5.
6. Press Print. The display will show:
5:9-1-123-456-7890
Enter Receipt#
_
Enter
7. Use the numeric keypad to enter the document’s file number (0-39).
8. Press Enter.
Your fax machine will print the desired document, then return to standby
mode.
Erasing a document stored in a batch box
It’s easy to erase a document stored in a batch box set up on your fax
machine:
1. Press PROGRAM, M.
J. User Settings
K.Cover Page
L. Department
▲
M. Batch Send
▼
Enter
2. Press Enter.
M.Batch Send
Doc PRT
Erase
List PRT
Box Set
▲
Box List
Box Erse
▼
Enter
3. Select “Erase” using ▲, ▼, 䊴 or 䊳.
119
4. Press Enter. The display will show:
Enter Box No.
1:9-1-123-456-7890
Order Processing
▲
(1-5)
▼
Erase
5. Use the numeric keypad to enter the number (1-5) of the batch box
currently “holding” the document you wish to print. Here, we’ve
entered 5 to indicate batch box 5.
6. Press Erase. The display will show:
5:9-1-123-456-7890
Enter Receipt#
_
Enter
7. Use the numeric keypad to enter the document’s file number (0-39).
8. Press Enter. The fax machine now gives you one last chance to
change your mind about the erasure.
5:9-1-123-456-7890
Are you sure?
0
Cancel
Erase
Important: To quit the operation without erasing this particular
document, press Cancel and go back to step 5.
Important: To quit the operation without erasing this or any other
document, press CLEAR ALL. The machine will return to standby
mode.
9. Press Erase. The fax machine will erase the desired document, then
return to standby mode.
120
Special features
Your machine has numerous special features to make your communications
easier. We’ll cover them here.
Cover page
For your greater convenience, your fax machine can store a cover page to
send at the beginning of each outgoing fax. This page includes the current
date and time, your Location ID and your fax number (as stored in the
TTI) and a message of up to 40 characters in length. The information
appears in a box similar to this:
Fax Message From:
Jan 15 ’98 14:00
Name:
Fax Number:
ABC Company
123-456-7890
We appreciate your business. Thank you!
NOTE: If you send to another plain-paper fax machine, that machine will
print this cover page as a full-sized page with the information box at the
top, followed by the actual document you’re faxing.
If you send to a thermal-paper fax machine, that machine will use only
enough thermal paper to print the cover page information box plus top
and bottom margins, then proceed to print your faxed document.
121
Toggling the cover page
1. Press PROGRAM, K.
J. User Settings
K.Cover Page
L. Department
▲
M. Batch Send
▼
Enter
2. Press Enter. The display shows:
K. Cover Page
Set
Transmit
List
▲
▼
Enter
3. Select “Transmit” using ▲, ▼, 䊴 or 䊳.
4. Press Enter.
5. To tell the fax machine it should send a cover page before each
document you transmit, select “ON” using ▲ or ▼.
Cover Page
ON
OFF
▲
▼
Enter
NOTE: If you want to abort the operation so the cover page feature
won’t work, select “OFF” using ▲ or ▼ and press CLEAR ALL.
6. Press Enter to save the setting.
Now the cover page feature is working but your message line — shown in
the example (previous page) as “We appreciate your business. Thank
you!”␣ — is blank. To enter that message, see “Entering the cover page
message” (next page).
122
Entering the cover page message
1. Press PROGRAM, K.
J. User Settings
K.Cover Page
L. Department
▲
M. Batch Send
▼
Enter
2. Press Enter. The display shows:
K. Cover Page
Set
Transmit
List
▲
▼
Enter
3. Select “Set” using ▲, ▼, 䊴 or 䊳.
4. Press Enter.
5. Now, use the one-touch keypad to enter a message for the cover page.
The message can be up to 40 characters in length. You enter the
message the same way you entered your fax name during EasyStart.
We’ll review the process, here. (If you’re changing a previously
entered message, see the note at the end of this step.)
Important: As in EasyStart, you enter letters and other non-numeric
characters through the one-touch keys.
Cover Page
Upper
_
Enter
123
The word “Upper” means the machine is currently set for entering
only upper-case letters. If you press R, the machine will see it as an R
(not an r).
To change it so that pressing a one-touch key will produce a lowercase letter rather than an upper-case letter, press ALPHABET. The
display will change to:
Cover Page
Lower
_
Enter
This means pressing one-touch keys will enter lower-case letters:
pressing R will produce an r (not an R) on the display.
To switch back for upper-case entries, press ALPHABET again.
To enter spaces, punctuation and symbols, enter the characters shown
on the one-touch keypad you want.
To use the CODE function to enter a wide variety of characters,
please review the explanation on page 36. The vast majority of the
time, you will probably find the ALPHABET key to be sufficient.
NOTE: If you make a mistake or want to erase characters entered in
a previous setting, press STOP/CLEAR to erase leftward. Or, to
change just one character in the message, press 䊴 to move the cursor
leftward, or 䊳 to move it rightward, to that character and press
STOP/CLEAR to erase it. Then re-enter until the message is as you
want it.
6. When the message is as you want it, press Enter to save it.
124
Printing the cover page
To confirm that the cover page is as you wish, it’s easy to print a sample
cover page from your fax machine.
1. Press PROGRAM, K.
J. User Settings
K.Cover Page
L. Department
▲
M. Batch Send
▼
Enter
2. Press Enter. The display shows:
K. Cover Page
Set
Transmit
List
▲
▼
Enter
3. Select “List” using ▲, ▼, 䊴 or 䊳.
4. Press Enter.
Managing your fax with its journal and reports
Setting the activity journal
Just as a checkbook records your daily financial transactions, your fax
machine keeps an activity journal (comprised of a Transmit Journal and
Receive Journal) which records approximately the machine’s 50 most
recent fax transactions. The activity journal lists the following
information for each fax transaction:
• Assigned number, starting over each day at 001
• Remote location called
• Resolution mode
• Starting date and time
• Duration, in minutes and seconds
• Length, in number of pages
• Department code (see pages 177-180)
• Result of the call
• Any special operations (e.g., a fax call made using the monitor speaker
or an optional handset will appear as “Manual”)
125
If you wish, your fax machine will print the activity journal automatically
after approximately 50 transactions. To toggle this automatic printing on
or off:
1. Press PROGRAM, G.
G. Journal
H. Group List
I. Installation
▲
J. User Settings
K. Cover Page
L. Department
▼
Enter
2. Press Enter. The display shows:
G. Journal
List
Auto PRT
▲
Comm.Rpt
▼
Enter
3. Select “Auto PRT” using ▲, ▼, 䊴 or 䊳.
4. Press Enter. The display shows:
Auto PRT
ON
OFF
▲
▼
Enter
If this setting you see is acceptable, skip to step 6. Otherwise, proceed
to step 5.
5. To change the setting, press ▲ or ▼ to select your desired choice.
Here, we’ve chosen On.
Auto PRT
ON
OFF
▲
▼
Enter
6. Press Enter to save the setting.
126
Printing an activity journal manually
If you need to see an activity journal but can’t wait until your fax has
finished the approximate 50 fax transmissions and prints the journal
automatically, just print the journal manually at any time. To do so:
1. Press PROGRAM, G.
G. Journal
H. Group List
I. Installation
▲
J. User Settings
K. Cover Page
L. Department
▼
Enter
2. Press Enter. The display shows:
G. Journal
List
Auto PRT
▲
Comm.Rpt
▼
Enter
3. Select “List” using ▲, ▼, 䊴 or 䊳.
4. Press Enter.
Setting the reports: TCRs and RCRs
You can set your fax machine to print confirmation reports.
There are two different reports: a transmit confirmation report (TCR) and
a receive confirmation report (RCR). You can receive a TCR after sending
a fax to any Group 3 fax machine, but the RCR function works only when
you send a fax to a compatible Pitney Bowes machine. (Consult your local
Pitney Bowes office with any questions about such compatibility.) Choose
the type of report you want, based on the brand of fax machines to which
you’ll be transmitting.
NOTE: If receiving a fax from another Pitney Bowes machine (even the
same model as yours) your fax machine cannot cause a sending Pitney
Bowes fax machine to generate an RCR. Instead, the sending machine
will print a TCR.
127
Information, please: what the report tells you
TCR
The TCR gives you the following information for each communication:
• Date and time of the TCR’s printout
• Remote location called
• Resolution mode
• Starting date and time
• Duration, in minutes and seconds
• Length, in number of pages
• Result of call
• Any special operations — For example, a fax call made using an
optional handset will appear as “Manual”
• Sample of the document — An image of the first page of the document
If an error occurs, the TCR tells you the remote location called and the
error code and error message (see pages 200-208).
RCR
The RCR gives you the following information for each communication:
• Date and time
• Remote location called
• Assigned number, starting over each day at 001
• Resolution mode
• Length, in number of pages
• Result of the call — Either “OK” or an error code (see pages 200-208).
128
To set printing of either, or both, of these reports:
1. Press PROGRAM, G.
G. Journal
H. Group List
I. Installation
▲
J. User Settings
K. Cover Page
L. Department
▼
Enter
2. Press Enter. The display shows:
G. Journal
List
Auto PRT
▲
Comm.Rpt
▼
Enter
3. Select “Comm.Rpt” using ▲, ▼, 䊴 or 䊳.
4. Press Enter. The display shows:
Comm.Rpt
TCR
RCR
▲
▼
Enter
If you see the report you wish to set, skip to step 6. Otherwise,
proceed to step 5.
5. To change the setting, press ▲ or ▼ to select your desired choice.
Here, we’ve chosen RCR.
Comm.Rpt
TCR
RCR
▲
▼
Enter
6. Press Enter to save the setting. The display shows:
Comm.Rpt
ON
OFF
▲
▼
Enter
Now your machine is asking whether it should print the selected
report automatically after every fax you send. If you see the printing
setting you want, skip to step 8. Otherwise, proceed to step 7.
129
7. To toggle the printing setting, press ▲ or ▼ to select your desired
choice. Here, we’ve chosen On.
Comm.Rpt
ON
OFF
▲
▼
Enter
8. Press Enter to save the setting.
Your fax machine also lets you override this setting for only the next fax
transmission. This means you can choose not to print a report even if
you’ve specified “Auto Print: ON” — which might make sense if you were
low on paper and didn’t really need a report on a particular transmission.
On the other hand, it also means you can choose to go ahead and print
the report although you’ve specified “Auto Print: OFF” — which could
provide peace-of-mind on a really important transmission without forcing
you to print a report after all the other transmissions!
To turn on or off the confirmation report feature for only the next fax
transmission:
1. Press MENU. The display shows:
Fax Ready
Jan 15 98
8:30
Mmry 100%
Comm.Rpt
#OfPages
2. Press Comm.Rpt. The display shows:
Comm.Rpt
ON
OFF
▲
▼
Enter
3. To change the setting, press ▲ or ▼. To activate automatic printing of
a confirmation report after the next transmission only, select “ON.” To
disable automatic printing of a confirmation report after the next
transmission only, select “OFF.” Once this setting is as you wish, press
Enter.
After printing the report for the next transmission, your fax machine will
return to the default setting you previously specified (in step 7, above).
130
Polling
Polling allows someone to fax a document to you without the other person
having to make (and pay for) the call. Your machine can perform:
• Regular polling (also called simple polling) — Retrieves a document
from the remote fax machine.
• Database polling (also called bulletin board polling) — (Possible only in
communication with certain memory-equipped Pitney Bowes fax
machines.) Retrieves a document stored as a file in the remote fax
machine’s memory. Great for getting work assignments, updated price
lists, contest standings and other frequently updated documents.
Regular polling
To perform regular polling of a document from any remote fax machine:
1. Make sure that the document is actually sitting in the feeder of the
remote fax machine.
2. Press COMMUNICATION OPTIONS.
Command Option
Delayed
S MailTx
▲
Tx Batch
Tx
Polling
▼
Enter
3. Select “Polling” using ▲, ▼, 䊴 or 䊳.
4. Press Enter twice. The display will show:
Enter Fax Number
_
–
Pause
Enter
5. Enter the remote machine’s number by either pressing a one-touch
key, entering a speed-dial number or just dialing the number
normally through the numeric keypad.
6. To perform the regular polling now, skip to step 10. To perform
delayed regular polling, proceed to step 7.
131
7. Press COMMUNICATION OPTIONS, Enter. The display will show:
Delayed Option
Enter Time
1/22:15
Enter
8. Use the numeric keypad to enter the date and time when your
machine should perform the delayed regular polling.
9. Press Enter.
10. Press START.
When it performs the polling command, your machine will dial the
number and, upon making contact with the other machine, begin
receiving the document as if the other machine had placed the call.
Database polling
To poll a document from a remote fax machine’s memory:
1. Make sure that:
• The remote machine is a memory-equipped Pitney Bowes fax
machine which has a file stored in its memory, ready for polling.
• You know the one- or two-digit database file number of each file
you wish to poll from the remote machine.
2. Press COMMUNICATION OPTIONS.
Command Option
Delayed
Tx Batch
S MailTx Polling
▲
▼
Tx
Enter
3. Select “Polling” using ▲, ▼, 䊴 or 䊳.
4. Press Enter. The display will show:
Polling Option
Enter File No.
(0-9999)
Comma(,)
132
Enter
5. Enter the database file number for the document you wish to poll. You
can enter as many as 10 file numbers in one operation. To enter more
than one (as in this example), press Comma(,) between each to insert
a comma — but do not insert a comma after the last file number.
Polling Option
Enter File No.
5,26,84_
(0-9999)
Comma(,)
Enter
6. When you’re done with the file number entry, press Enter. The
display will show:
Enter Fax Number
_
–
Pause
Enter
7. Enter the remote fax machine’s number by either pressing a onetouch key, entering a speed-dial number or just dialing the number
normally through the numeric keypad.
8. To perform the database polling now, skip to step 12. To perform
delayed database polling, proceed to step 9.
9. Press COMMUNICATION OPTIONS, Enter. The display will show:
Delayed Option
Enter Time
17/22:15
Enter
10. Use the numeric keypad to enter the date and time when your
machine should perform the delayed database polling.
11. Press Enter.
12. Press START.
Your machine will dial the number and, upon making contact with the
other machine, begin receiving the file(s) as if the other machine had
placed the call.
133
Being polled
Not only can you poll, you can also be polled. To set up a document for
regular or database polling by another Pitney Bowes machine:
1. If your fax machine is set for Tel Ready reception, press AUTO
ANSWER to change it to Fax Ready reception, causing the AUTO
ANSWER light to glow. Important: Your machine can’t be polled if
it’s in Tel Ready mode.
2. Insert the document.
3. Adjust resolution and contrast if necessary. (Your fax machine will be
transmitting to the machine doing the polling.)
4. Press PROGRAM, D.
A. OneTouchDial
B. Speed Dial
C. P One-Touch
▲
D. Polling
E. SecureMail
F. Commands
▼
Enter
5. Press Enter twice. The display will show something like:
Polling
No Stored
▲
▼
Enter
If you are storing this document for regular polling, skip to step 7. If
you are storing this document for database polling, proceed to step 6.
6. Use the numeric keypad to enter a one- or two-digit database file
number (00-99) to identify the stored document. Or, press ▲ or ▼ to
scroll through the files to find the one you want.
DB Polling
Enter File No.
00:No Stored
▲
(00-99)
▼
Enter
7. Press Enter. Your fax will scan the document into memory and return
to standby mode.
NOTE: If you were using “Tel Ready” mode before step 1 and wish to
return to it, press AUTO ANSWER to turn off Auto Answer, causing
the AUTO ANSWER light to cease glowing. But do this only after
you are sure the remote machine has polled your document.
134
Erasing a stored polling document
To erase from your machine’s memory a document you’ve stored for either
regular or database polling by another machine:
1. Press PROGRAM, D.
A. OneTouchDial
B. Speed Dial
C. P One-Touch
▲
D. Polling
E. SecureMail
F. Commands
▼
Enter
2. Press Enter.
D. Polling
Store
Doc PRT
▲
Erase
▼
Enter
3. Select “Erase” using ▲, ▼, 䊴 or 䊳. Then press Enter.
Polling
Stored
▲
▼
Erase
4. If you are erasing a document set up for regular polling, skip to
step␣ 6. If you are erasing a document set up for database polling,
proceed to step 5.
5. Use the numeric keypad to enter a one- or two-digit database file
number (00-99) to identify the stored document. Or, press ▲ or ▼ to
scroll through the files to find the one you want.
DB Polling
Enter File No.
00:Stored
▲
(00-99)
▼
Erase
135
6. Press Erase. The display will show one of the following:
Polling
Are you sure?
DB Polling :00
Are you sure?
Cancel
Cancel
Erase
Erase
Important: To quit without erasing the polling document you’ve
selected, press Cancel. The fax will return to standby.
7. Press Erase to erase the polling document. Your fax machine will
erase the document from memory.
To erase another database file number, repeat steps 5-7. Or press CLEAR
ALL to return to standby mode.
Printing a stored polling document
To print, without erasing, a document you’ve stored for regular or
database polling:
1. Press PROGRAM, D.
A. OneTouchDial
B. Speed Dial
C. P One-Touch
▲
D. Polling
E. SecureMail
F. Commands
▼
Enter
2. Press Enter.
D. Polling
Store
Doc PRT
▲
Erase
▼
Enter
3. Select “Doc PRT” using ▲, ▼, 䊴 or 䊳. Then press Enter.
Polling
Stored
▲
▼
Print
4. If you are printing a document set up for regular polling, skip to
step␣ 6. If you are printing a document set up for database polling,
proceed to step 5.
136
5. Use the numeric keypad to enter a one- or two-digit database file
number (00-99) to identify the stored document. Or, press ▲ or ▼ to
scroll through the files to find the one you want.
DB Polling
Enter File No.
00:Stored
▲
(00-99)
▼
Print
6. Press Print. Your fax machine will print the document.
Limiting polling access to your fax machine
Your fax machine’s closed network setting (see page 174) works for
polling, as well. If a calling fax doesn’t “present” the proper passcode, it
cannot poll from your fax.
NOTE: However, if you’re using the Block Junk feature (see page 176),
even incoming calls which meet the passcode test must come from
appropriate phone numbers.
Call request
Wondering why your monitor speaker’s activation key is called
MONITOR/CALL (i.e., rather than just MONITOR)? Now, we’ll explain
the CALL part of the name. It may be hard to believe, but you actually
can send or receive a fax and have a regular phone conversation on the
same call (although, obviously, not at the same time). In fax industry
lingo, this is a call request. It doesn’t matter whether you’re sending the
fax or receiving it. You may fax first and then talk, or talk first and then
fax.
Important: For this feature to work, the remote fax machine must have
a similar call-request capability. Also, of course, your machine must have
the telephone handset attached.
Faxing/receiving first, then talking
To send or receive a fax first and then talk:
1. While your machine is sending or receiving the fax, press MONITOR/
CALL.
2. At the remote fax machine, the ringer will ring after that machine
receives each page.
3. If someone answers at the remote fax machine, your fax machine will
ring several times. If so, pick up the handset. In a few seconds, the
line will open and you can begin your conversation.
137
Talking first, then sending a fax
To talk first and then send a fax:
1. When your phone conversation is through, don’t hang up.
2. Insert the document you wish to fax.
3. Adjust resolution and contrast if necessary.
4. Tell the person at the other fax machine to press START and to hang
up his/her handset. Don’t hang up your handset yet!
5. When you hear fax tones, press START and — now! — hang up the
handset. Your fax machine will send the document.
Talking first, then receiving a fax
To talk first and then receive a fax:
1. When your phone conversation is through, don’t hang up.
2. Tell the person at the other fax machine to press START and to hang
up his/her handset. Don’t hang up yours yet!
3. When you hear fax tones, press START and — now! — hang up your
machine’s handset. Your machine will receive and print out the
document.
Responding to a call request
If someone requests a call from you during a fax communication, you’ll
hear a long ring after the receiving machine has received each page. To
answer the call request:
1. Lift your machine’s handset, and listen for a few seconds. You may
hear a brief series of fax tones.
2. Shortly, the line will open and the person at the other end will
answer. You and he/she now can have a normal phone conversation.
138
Numbering pages
Just before sending a fax, you can set your fax machine to number each
page in order. This will help the recipient (or recipients) keep track of all
pages.
To set up page numbering:
1. Count the number of pages in your document.
2. Insert the document.
3. Adjust resolution and contrast, if necessary.
4. If you want to toggle between transmission from the feeder or
transmission from memory, press MEMORY TRANSMIT.
5. Press MENU. The display shows:
Fax Ready
Jan 15 98
8:30
Mmry 100%
Comm.Rpt
#OfPages
6. Press #OfPages. The display shows:
# Of Pages
Enter Number Of Pages
1
(1-30)
Enter
7. Use the numeric keypad to enter a one- or two-digit count of the
number of pages in your document, based on what you counted in
step 1.
8. Press Enter.
Enter Fax Number
_
–
Pause
Enter
From here, proceed normally with the desired type of transmission. When
the remote fax machine prints your document, a note on the right side of
your TTI will indicate the number of the page — such as “P.02” for page two.
139
Power Multitasking
Your fax’s Power Multitasking feature sharply reduces the time you might
otherwise spend waiting for the machine to finish its work and let you get
back to your own work. Power Multitasking is a more versatile version of
what is known as dual access.
While a fax with normal dual access performs one memory operation, you
can do a second operation: set up a memory or delayed transmission,
print a report, make settings (including the autodialer) or even make
copies. Your fax’s Power Multitasking allows a minimum of three
operations at once. For example, even if the machine is (1) printing a copy
and (2) receiving a fax into memory, it is (3) still available for you to scan
in documents for memory transmission.
140
Programmable one-touch keys
Using the programmable one-touch keys
The programmable one-touch keys 73-80 simplify complex fax operations,
letting you really tap into your machine’s power.
NOTE: If necessary, turn the fliptab to see programmable one-touch keys.
You can “teach” these keys the following multi-step operations for one-key
press convenience (the pages shown contain instructions for the specific
operations):
•
•
•
•
•
Delayed transmission (see pages 104-109)
Broadcasting (see pages 97-103)
Relay broadcast initiation (see pages 99-103)
SecureMail transmission (see pages 164-173)
Polling, regular and database (see pages 131-137)
There is a great deal of similarity among how you set the various
operations; but, for your convenience, we’ll give you full instructions for
each one. However, we’ll summarize by saying that, each time, you tell the
machine four simple things:
•
•
•
•
How — The key you’re programming
Who — The number(s) the machine should dial
What — The operation it should perform
When — The date(s) and time(s) when you want it to perform the
operation.
141
Programming a delayed transmission
NOTE: To erase a programmable one-touch key, see pages 162-163.
To program a delayed transmission into a programmable one-touch key:
1. Press PROGRAM, C.
A. OneTouchDial
B. Speed Dial
C. P One-Touch
▲
D. Polling
E. SecureMail
F. Commands
▼
Enter
2. Press Enter.
C. P One-Touch
Set
List
▲
Erase
▼
Enter
3. Select “Set” using ▲, ▼, 䊴 or 䊳. Then press Enter. The display
shows:
Select Program One-Touch
␣ ␣ ␣ ␣ ␣ 73:No Stored
墌
p
▲
▼
(73-80)
Enter
…or indicates a command already is programmed into this key. If 73
is the key you want to program, skip to step 6. Our example from here
will say “75” rather than “73.”
4. Select the key in which you want to program a command or change a
previously stored command — if necessary, turn the fliptab to see it␣ —
and then press it. Or, select using ▲ or ▼. Here, we’ve selected 75.
墌
▲
▼
(73-80)
Select Program One-Touch
␣ ␣ ␣ ␣ ␣ 75:9-1234567
Delayed
p
墌
Select Program One-Touch
␣ ␣ ␣ ␣ ␣ 75:No Stored
p
▲
Enter
142
▼
(73-80)
Enter
5. If you change your mind and wish to select a different programmable
one-touch key, go back to step 4 before going on to step 6.
6. Press Enter. The display now shows one of the following:
墌
p
墌
p
␣ ␣ ␣ ␣ ␣ 75:
Enter Fax Number:
_
–
␣ ␣ ␣ ␣ ␣ 75:
Enter Fax Number:
9-1234567_
Pause
Enter
–
Pause
Enter
7. Use the numeric keypad to enter the number exactly as your machine
should dial it, including whatever codes your phone system may
require. The number can be up to 40 characters in length:
墌
p
␣ ␣ ␣ ␣ ␣ 75:
Enter Fax Number:
9-1234567_
–
Enter
Pause
Your display can show only 30 characters at a time. To view
characters beyond those 30 (such as with an international longdistance number), press 䊴 to scroll leftward or 䊳 to scroll rightward.
NOTE: If you make a mistake or want to erase characters entered in
a previous setting, press STOP/CLEAR to erase leftward. Or, if you
want to change just one character in the number, press 䊴 to move the
cursor leftward, or 䊳 to move it rightward, to that character and
press STOP/CLEAR to erase it. Then re-enter until the number is
just as you want it.
8. Press Enter. The display shows:
墌
p
␣ ␣ ␣ ␣ ␣ 75:9-1234567
Delayed
Relay Tx
S Mail Tx
Polling
▲
End
▼
Enter
9. Select “Delayed” using ▲, ▼, 䊴 or 䊳. Then press Enter. The display
shows:
墌
p
墌
p
␣ ␣ ␣ ␣ ␣ 75:9-1234567
Enter Time
**/**:**
␣ ␣ ␣ ␣ ␣ 75:9-1234567
Enter Time
11/20:30
Enter
Enter
143
10. There’s a choice to make. Instruct your fax to carry out this delayed
command in one of the following ways:
Option 1: Perform the command once at a certain time on a certain
day of the month (For example, “Do this at 5:05 p.m. on the 30th.”) To
select this option, use the numeric keypad to enter the date and time
when the fax should perform the command:
墌
p
␣ ␣ ␣ ␣ ␣ 75:9-1234567
Enter Time
30/17:05
Enter
Option 2: Perform the command at a certain time each day you press
the key. (For example, “Do this at 5:05 p.m. today.”) To select this
option, use the numeric keypad to enter 0, 0 (i.e., 00), and then the
time when the fax should perform the command:
墌
p
␣ ␣ ␣ ␣ ␣ 75:9-1234567
Enter Time
00/17:05
Enter
11. Press Enter.
墌
p
␣ ␣ ␣ ␣ ␣ 75:9-1234567
Delayed
Relay Tx
S Mail Tx
Polling
▲
End
▼
Enter
12. If you do not wish to enter any more programmable one-touch
numbers, press CLEAR ALL to finish.
If you do wish to enter another programmable one-touch number,
select “End” using ▲, ▼, 䊴 or 䊳. Then…
• If you do not wish to enter the currently displayed programmable
one-touch number but do want to enter another programmable
one-touch number, go back to step 4.
• If you do wish to enter this programmable one-touch number, go
back to step 6.
144
Programming a broadcast
NOTE: To erase a programmable one-touch key, see pages 162-163.
Programming a broadcast is very similar to programming a delayed
transmission except that, rather than specifying just one phone number,
you set up multiple numbers to which the transmission should go.
To program a broadcast into a programmable one-touch key:
1. Press PROGRAM, C.
A. OneTouchDial
B. Speed Dial
C. P One-Touch
▲
D. Polling
E. SecureMail
F. Commands
▼
Enter
▼
Enter
2. Press Enter.
C. P One-Touch
Set
List
▲
3. Select “Set” using ▲, ▼, 䊴 or 䊳. Then press Enter. The display shows:
Select Program One-Touch
␣ ␣ ␣ ␣ ␣ 73:No Stored
墌
p
▲
▼
(73-80)
Enter
…or indicates a command already is programmed into this key. If 73
is the key you want to program, skip to step 6. Our example from here
will say “76” rather than “73.”
4. Select the key in which you want to program a command or change a
previously stored command — if necessary, turn the fliptab to see it —
and then press it. Or, select it using ▲ or ▼. Here, we’ve selected 76.
墌
▲
▼
(73-80)
Select Program One-Touch
(73-80)
␣ ␣ ␣ ␣ ␣ 76:9-1234567, 9-1234566, 9-123
p
墌
Select Program One-Touch
␣ ␣ ␣ ␣ ␣ 76:No Stored
p
▲
Enter
▼
Enter
5. If you change your mind and wish to select a different programmable
one-touch key, go back to step 4 before going on to step 6.
145
6. Press Enter. The display now shows either:
墌
p
墌
p
␣ ␣ ␣ ␣ ␣ 76:
Enter Fax Number:
_
–
␣ ␣ ␣ ␣ ␣ 76:
Enter Fax Number:
9-1234567, 9-1234566, 9-1234565
Enter
Pause
–
Pause
Enter
7. Use the numeric keypad to enter up to 197 fax numbers — any
combination of call groups, other one-touch keys, speed-dial numbers
and numbers you enter with only the numeric keypad.
Important: Do not press Enter.
Between each number or call groups, press BROADCAST to enter a
comma.
Important: Do not insert a comma after the last number.
To enter a speed-dial number, press SPEED DIAL/TEL INDEX and
the number’s three-digit identifier.
To enter a call group, press GROUP DIAL and the group’s identifier
number.
墌
p
–
墌
墌
␣ ␣ ␣ ␣ ␣ 76:
Enter Fax Number:
p
p
G5,G7,␣ ␣ ␣ ␣ ␣ 05,␣ ␣ ␣ ␣ ␣ 32,S006,S058,95
Enter
Pause
The display can show only 30 characters at a time. To view characters
beyond those 30 (such as with an international long-distance
number), press 䊴 to scroll leftward or 䊳 to scroll rightward.
NOTE: If you make a mistake or want to erase characters entered in
a previous setting, press STOP/CLEAR to erase leftward. Or, if you
want to change just one character in the number, press 䊴 to move the
cursor leftward, or 䊳 to move it rightward, to that character and
press STOP/CLEAR to erase it. Then re-enter until the number is
just as you want it.
8. Press Enter. The display shows:
墌
p
␣ ␣ ␣ ␣ ␣ 76:9-1234567
Delayed
Relay Tx
S Mail Tx
Polling
▲
End
▼
Enter
146
9. If you want the broadcast to begin immediately every time you press
the key, skip to step 13.
If you want to delay the broadcast (perhaps to take advantage of
lower phone rates), proceed to step 10.
10. Select “Delayed” using ▲, ▼, 䊴 or 䊳.
11. There’s a choice to make. Instruct your fax to carry out this delayed
command in one of the following ways:
Option 1: Perform the command once at a certain time on a certain
day of the month (For example, “Do this at 5:05 p.m. on the 30th.”) To
select this option, use the numeric keypad to enter the date and time
when the fax should perform the command:
p
墌
墌
p
墌
p
␣ ␣ ␣ ␣ ␣ 76:G5,G7,␣ ␣ ␣ ␣ ␣ 05,␣ ␣ ␣ ␣ ␣ B2,S006,S058
Enter Time
30/17:05
Enter
Option 2: Perform the command at a certain time each day you press
the key. (For example, “Do this at 5:05 p.m. today.”) To select this
option, use the numeric keypad to enter 0, 0 (i.e., 00), and then the
time when the fax should perform the command:
p
墌
墌
p
墌
p
␣ ␣ ␣ ␣ ␣ 76:G5,G7,␣ ␣ ␣ ␣ ␣ 05,␣ ␣ ␣ ␣ ␣ B2,S006,S058
Enter Time
00/17:05
Enter
12. Press Enter.
墌
墌
p
墌
p
p
␣ ␣ ␣ ␣ ␣ 76:G5,G7,␣ ␣ ␣ ␣ ␣ 05,␣ ␣ ␣ ␣ ␣ B2,S006,S058
Delayed
Relay Tx
End
S Mail Tx
Polling
▲
▼
Enter
147
13. If you do not wish to enter any more programmable one-touch
numbers, press CLEAR ALL to finish. If you do wish to enter
another programmable one-touch number, select “End” using
▲, ▼, 䊴 or 䊳. Then…
• If you do not wish to enter the currently displayed programmable
one-touch number but do want to enter another programmable
one-touch number, go back to step 4.
• If you do wish to enter this programmable one-touch number, go
back to step 6.
Programming a SecureMail transmission
NOTE: To erase a programmable one-touch key, see pages 162-163.
NOTE: For this operation to work, three things must be true:
• The remote fax machine must be a compatible Pitney Bowes fax
machine with SecureMail reception capability.
• The SecureMail mailbox into which you’re faxing must exist on the
remote machine.
• You must know the mailbox’s one-digit mailbox number.
To program a SecureMail transmission into a programmable one-touch
key:
1. Press PROGRAM, C.
A. OneTouchDial
B. Speed Dial
C. P One-Touch
▲
D. Polling
E. SecureMail
F. Commands
▼
Enter
2. Press Enter.
C. P One-Touch
Set
List
▲
Erase
▼
Enter
148
3. Select “Set” using ▲, ▼, 䊴 or 䊳. Then press Enter. The display
shows:
Select Program One-Touch
␣ ␣ ␣ ␣ ␣ 73:No Stored
墌
p
▲
▼
(73-80)
Enter
…or indicates a command already is programmed into this key. If 73
is the key you want to program, skip to step 6. Our example from here
will say “77” rather than “73.”
4. Select the key in which you want to program a command or change a
previously stored command — if necessary, turn the fliptab to see it —
and then press it. Or, select it using ▲ or ▼. Here, we’ve selected 77.
墌
▲
▼
(73-80)
Select Program One-Touch
␣ ␣ ␣ ␣ ␣ 77:9-1234567
S MailTx
p
墌
Select Program One-Touch
␣ ␣ ␣ ␣ ␣ 77:No Stored
p
▲
Enter
▼
(73-80)
Enter
5. If you change your mind and wish to select a different programmable
one-touch key, go back to step 4 before going on to step 6.
6. Press Enter. The display now shows one of the following:
墌
p
墌
p
␣ ␣ ␣ ␣ ␣ 77:
Enter Fax Number:
_
–
Pause
␣ ␣ ␣ ␣ ␣ 77:
Enter Fax Number:
9-1234567_
Enter
–
149
Pause
Enter
7. Use the numeric keypad to enter the number exactly as your machine
should dial it, including whatever codes your phone system may
require. The number can be up to 40 characters in length:
墌
p
␣ ␣ ␣ ␣ ␣ 77:
Enter Fax Number:
9-1234567_
–
Enter
Pause
Your display can show only 30 characters at a time. To view
characters beyond those 30 (such as with an international longdistance number), press 䊴 to scroll leftward or 䊳 to scroll rightward.
NOTE: If you make a mistake or want to erase characters entered in
a previous setting, press STOP/CLEAR to erase leftward. Or, if you
want to change just one character in the number, press 䊴 to move the
cursor leftward, or 䊳 to move it rightward, to that character and
press STOP/CLEAR to erase it. Then re-enter until the number is
just as you want it.
8. Press Enter. The display shows:
墌
p
␣ ␣ ␣ ␣ ␣ 77:9-1234567
Delayed
Relay Tx
S Mail Tx
Polling
▲
End
▼
Enter
9. Select “S MailTx” using ▲, ▼, 䊴 or 䊳. Then press Enter. The display
shows:
墌
p
␣ ␣ ␣ ␣ ␣ 77:9-1234567
Enter S Mail No.
_
(0-9)
Enter
10. Use the numeric keypad to enter the appropriate one-digit
SecureMail mailbox number. In this example, the number is 5.
墌
p
␣ ␣ ␣ ␣ ␣ 77:9-1234567
Enter S Mail No.
5_
(0-9)
Enter
150
11. Press Enter. The display shows:
墌
p
␣ ␣ ␣ ␣ ␣ 77:9-1234567
Delayed
Relay Tx
S Mail Tx
Polling
▲
End
▼
Enter
12. If you want the transmission to begin immediately every time you
press the key, skip to step 16. If you want to delay the transmission
(perhaps to take advantage of lower phone rates), proceed to step 13.
13. Select “Delayed” using ▲, ▼, 䊴 or 䊳.
14. There’s a choice to make. Instruct your fax to carry out this delayed
command in one of the following ways:
Option 1: Perform the command once at a certain time on a certain
day of the month (For example, “Do this at 5:05 p.m. on the 30th.”). To
select this option, use the numeric keypad to enter the date and time
when the fax should perform the command:
墌
p
␣ ␣ ␣ ␣ ␣ 77:9-1234567
Enter Time
30/17:05
Enter
Option 2: Perform the command at a certain time each day you press
the key. (For example, “Do this at 5:05 p.m. today.”) To select this
option, use the numeric keypad to enter 0, 0 (i.e., 00), and then the
time when the fax should perform the command:
墌
p
␣ ␣ ␣ ␣ ␣ 77:9-1234567
Enter Time
00/17:05
Enter
15. Press Enter.
墌
p
␣ ␣ ␣ ␣ ␣ 77:9-1234567
Delayed
Relay Tx
S Mail Tx
Polling
▲
End
▼
Enter
151
16. If you do not wish to enter any more programmable one-touch
numbers, press CLEAR ALL to finish. If you do wish to enter
another programmable one-touch number, select “End” using
▲, ▼, 䊴 or 䊳. Then…
• If you do not wish to enter the currently displayed programmable
one-touch number but do want to enter another programmable
one-touch number, go back to step 4.
• If you do wish to enter this programmable one-touch number, go
back to step 6.
Programming a relay broadcast initiation
NOTE: To erase a programmable one-touch key, see pages 162-163.
NOTE: For this operation to work, three things must be true:
• The remote fax machine must be a compatible Pitney Bowes fax
machine with “hub” capability.
• The call group(s) to which you’re faxing must exist on the remote
machine.
• You must know the two-digit mailbox number for each call group to
which you’re faxing.
To program a relay broadcast initiation into a programmable one-touch
key:
1. Press PROGRAM, C.
A. OneTouchDial
B. Speed Dial
C. P One-Touch
▲
D. Polling
E. SecureMail
F. Commands
▼
Enter
2. Press Enter.
C. P One-Touch
Set
List
▲
Erase
▼
Enter
152
3. Select “Set” using ▲, ▼, 䊴 or 䊳. Then press Enter. The display
shows:
Select Program One-Touch
␣ ␣ ␣ ␣ ␣ 73:No Stored
墌
p
▲
▼
(73-80)
Enter
…or indicates a command already is programmed into this key. If 73
is the key you want to program, skip to step 6. Our example from here
will say “78” rather than “73.”
4. Select the key in which you want to program a command or change a
previously stored command — if necessary, turn the fliptab to see it —
and then press it. Or, select it using ▲ or ▼. Here, we’ve selected 78.
墌
▲
▼
(73-80)
Select Program One-Touch
␣ ␣ ␣ ␣ ␣ 78:91234567
Relay Tx
p
墌
Select Program One-Touch
␣ ␣ ␣ ␣ ␣ 78:No Stored
p
▲
Enter
▼
(73-80)
Enter
5. If you change your mind and wish to select a different programmable
one-touch key, go back to step 4 before going on to step 6.
6. Press Enter. The display now shows one of the following:
墌
p
墌
p
␣ ␣ ␣ ␣ ␣ 78:
Enter Fax Number:
_
–
Pause
␣ ␣ ␣ ␣ ␣ 78:
Enter Fax Number:
9-1234567_
Enter
–
153
Pause
Enter
7. Use the numeric keypad to enter the “hub” machine’s number exactly
as your machine should dial it, including whatever codes your phone
system may require. The number can be up to 40 characters in length:
墌
p
␣ ␣ ␣ ␣ ␣ 78:
Enter Fax Number:
9-1234567_
–
Enter
Pause
Your display can show only 30 characters at a time. To view
characters beyond those 30 (such as with an international longdistance number), press 䊴 to scroll leftward or 䊳 to scroll rightward.
NOTE: If you make a mistake or want to erase characters entered in
a previous setting, press STOP/CLEAR to erase leftward. Or, if you
want to change just one character in the number, press 䊴 to move the
cursor leftward, or 䊳 to move it rightward, to that character and
press STOP/CLEAR to erase it. Then re-enter until the number is
just as you want it.
8. Press Enter. The display shows:
墌
p
␣ ␣ ␣ ␣ ␣ 78:9-1234567
Delayed
Relay Tx
S Mail Tx
Polling
▲
End
▼
Enter
9. Select “Relay Tx” using ▲, ▼, 䊴 or 䊳. Then press Enter. The display
now shows:
墌
p
␣ ␣ ␣ ␣ ␣ 78:9-1234567
Enter Group No.
_
(0-32)
Comma(,)
154
Enter
10. Use the numeric keypad to enter the one- or two-digit identifier (0-32)
for the first call group. You can specify up to 10 separate groups for
each relay broadcast initiation; between the entry of each new group,
press Comma(,) to insert a comma but do not insert a comma after
the last group number. For example, here, we’ve entered 4 Comma(,)
11 Comma(,) 24:
墌
p
␣ ␣ ␣ ␣ ␣ 78:9-1234567
Enter Group No.
4,11,24_
(0-32)
Enter
Comma(,)
Important: Again, do not insert a comma after the last group
number.
11. Press Enter. The display shows:
墌
p
␣ ␣ ␣ ␣ ␣ 78:9-1234567
Delayed
Relay Tx
S Mail Tx
Polling
▲
End
▼
Enter
12. If you want the transmission to begin immediately every time you
press the key, skip to step 16. If you want to delay the transmission
(perhaps to take advantage of lower phone rates), proceed to step 14.
13. Select “Delayed” using ▲, ▼, 䊴 or 䊳.
155
14. There’s a choice to make. Instruct your fax to carry out this delayed
command in one of the following ways:
Option 1: Perform the command once at a certain time on a certain
day of the month (For example, “Do this at 5:05 p.m. on the 30th.”). To
select this option, use the numeric keypad to enter the date and time
when the fax should perform the command:
墌
p
␣ ␣ ␣ ␣ ␣ 78:9-1234567
Enter Time
30/17:05
Enter
Option 2: Perform the command at a certain time each day you press
the key. (For example, “Do this at 5:05 p.m. today.”) To select this
option, use the numeric keypad to enter 0, 0 (i.e., 00), and then the
time when the fax should perform the command:
墌
p
␣ ␣ ␣ ␣ ␣ 78:9-1234567
Enter Time
00/17:05
Enter
15. Press Enter.
墌
p
␣ ␣ ␣ ␣ ␣ 78:9-1234567
Delayed
Relay Tx
S Mail Tx
Polling
▲
End
▼
Enter
16. If you do not wish to enter any more programmable one-touch
numbers, press CLEAR ALL to finish. If you do wish to enter
another programmable one-touch number, select “End” using ▲, ▼, 䊴
or 䊳. Then…
• If you do not wish to enter the currently displayed programmable
one-touch number but do want to enter another programmable
one-touch number, go back to step 4.
• If you do wish to enter this programmable one-touch number, go
back to step 6.
156
Programming a polling operation,
regular and database
NOTE: To erase a programmable one-touch key, see pages 162-163.
NOTE: For this operation to work, three things must be true:
• The remote fax machine must be a memory-equipped Pitney Bowes fax
machine with a file stored in its database memory and ready for
polling.
• The database file which you’re polling must exist on the remote
machine.
• You must know the one- or two-digit file number for each database file
you wish to poll.
To program a polling operation, whether regular or database, into a
programmable one-touch key:
1. Press PROGRAM, C.
A. OneTouchDial
B. Speed Dial
C. P One-Touch
▲
D. Polling
E. SecureMail
F. Commands
▼
Enter
▼
Enter
2. Press Enter.
C. P One-Touch
Set
List
▲
3. Select “Set” using ▲, ▼, 䊴 or 䊳. Then press Enter. The display
shows:
Select Program One-Touch
␣ ␣ ␣ ␣ ␣ 73:No Stored
墌
p
▲
▼
(73-80)
Enter
…or indicates a command already is programmed into this key. If 73
is the key you want to program, skip to step 6. Our example from here
will say “79” rather than “73.”
157
4. Select the key in which you want to program a command or change a
previously stored command — if necessary, turn the fliptab to see it —
and then press it. Or, select it using ▲ or ▼. Here, we’ve selected 79.
墌
▲
▼
(73-80)
Select Program One-Touch
␣ ␣ ␣ ␣ ␣ 79:9-1234567
Relay Tx
p
墌
Select Program One-Touch
␣ ␣ ␣ ␣ ␣ 79:No Stored
p
▲
Enter
▼
(73-80)
Enter
5. If you change your mind and wish to select a different programmable
one-touch key, go back to step 4 before going on to step 6.
6. Press Enter. The display now shows either:
墌
p
墌
p
␣ ␣ ␣ ␣ ␣ 79:
Enter Fax Number:
_
–
␣ ␣ ␣ ␣ ␣ 79:
Enter Fax Number:
9-1234567_
Pause
Enter
–
Pause
Enter
7. Use the numeric keypad to enter the number exactly as your machine
should dial it, including whatever codes your phone system may
require. The number can be up to 40 characters in length:
墌
p
␣ ␣ ␣ ␣ ␣ 79:
Enter Fax Number:
9-1234567_
–
Enter
Pause
Your display can show only 30 characters at a time. To view
characters beyond those 30 (such as with an international longdistance number), press 䊴 to scroll leftward or 䊳 to scroll rightward.
NOTE: If you make a mistake or want to erase characters entered in
a previous setting, press STOP/CLEAR to erase leftward. Or, if you
want to change just one character in the number, press 䊴 to move the
cursor leftward, or 䊳 to move it rightward, to that character and
press STOP/CLEAR to erase it. Then re-enter until the number is
just as you want it.
8. Press Enter. The display shows:
墌
p
␣ ␣ ␣ ␣ ␣ 79:9-1234567
Delayed
Tx
S Mail Tx
Polling
▲
End
▼
Enter
158
9. Select “Polling” using ▲, ▼, 䊴 or 䊳. Then press Enter. The display
now shows:
墌
p
␣ ␣ ␣ ␣ ␣ 79:9-1234567
Enter File No.
_
(0-9999)
Enter
Comma(,)
If you’re performing regular (not database) polling, skip to step 13.
10. Use the numeric keypad to enter the identifier for each database file
you want to poll. You can specify up to 10 files; between the entry of
each new file number, press Comma(,) to insert a comma but do not
insert a comma after the last number.
For example, here, we’ve entered 26 Comma(,) 27 Comma(,) 28.
墌
p
␣ ␣ ␣ ␣ ␣ 79:9-1234567
Enter File No.
26,27,28_
(0-9999)
Enter
Comma(,)
Important: Again, do not insert a comma after the last file number.
11. Press Enter. The display shows:
墌
p
␣ ␣ ␣ ␣ ␣ 79:9-1234567
Delayed
Relay Tx
S Mail Tx
Polling
▲
End
▼
Enter
12. If you want the polling to begin immediately every time you press the
key, skip to step 16. If you want to delay the polling (perhaps to take
advantage of lower phone rates), proceed to step 14.
13. Select “Delayed” using ▲, ▼, 䊴 or 䊳.
159
14. There’s a choice to make. Instruct your fax to carry out this delayed
command in one of the following ways:
Option 1: Perform the command once at a certain time on a certain
day of the month (For example, “Do this at 5:05 p.m. on the 30th.”). To
select this option, use the numeric keypad to enter the date and time
when the fax should perform the command:
墌
p
␣ ␣ ␣ ␣ ␣ 79:9-1234567
Enter Time
30/17:05
Enter
Option 2: Perform the command at a certain time each day you press
the key. (For example, “Do this at 5:05 p.m. today.”) To select this
option, use the numeric keypad to enter 0, 0 (i.e., 00), and then the
time when the fax should perform the command:
墌
p
␣ ␣ ␣ ␣ ␣ 79:9-1234567
Enter Time
00/17:05
Enter
15. Press Enter.
墌
p
␣ ␣ ␣ ␣ ␣ 79:9-1234567
Delayed
Relay Tx
S Mail Tx
Polling
▲
End
▼
Enter
16. If you do not wish to enter any more programmable one-touch
numbers, press CLEAR ALL to finish. If you do wish to enter
another programmable one-touch number, select “End” using
▲, ▼, 䊴 or 䊳. Then…
• If you do not wish to enter the currently displayed programmable
one-touch number but do want to enter another programmable
one-touch number, go back to step 4.
• If you do wish to enter this programmable one-touch number, go
back to step 6.
160
Programmable one-touch fax dialing
To dial a fax call using a programmable one-touch number:
1. Insert the document.
2. Adjust resolution and contrast if necessary.
3. Toggle between transmission from the feeder or from memory if
necessary, by pressing MEMORY TRANSMIT.
4. Press the programmable one-touch key in which you’ve stored the
number.
The machine will handle the call from here, performing the operation
you’ve programmed either now or later, depending on what you specified.
NOTE: To review the details of each available operation please review its
appropriate area in these instructions. See page 141 for a list of where
you may find each operation.
If you programmed this key to delay its operation, the display will show:
Fax Ready
A4
Reserved
Normal
Mmry 99%
Redial
ScanSize
Comm.Clr
However, if you programmed this key to perform the operation
immediately after the key press, the display will show the number:
9-1234567
A4
Transmit
Normal
Mmry 99%
Redial
ScanSize
161
Comm.Clr
Erasing a programmable one-touch key
1. Press PROGRAM, C.
A. OneTouchDial
B. Speed Dial
C. P One-Touch
▲
D. Polling
E. SecureMail
F. Commands
▼
Enter
2. Press Enter.
C. P One-Touch
Set
List
▲
Erase
▼
Enter
3. Select “Erase” using ▲, ▼, 䊴 or 䊳. Then press Enter. The display
shows something like:
Select Program One-Touch
␣ ␣ ␣ ␣ ␣ 73:9-1234567
Delayed
墌
p
▲
▼
(73-80)
Enter
If 73 is the key you want to erase, skip to step 5. (However, our
examples from here will say “79” rather than “73.”
4. Press the programmable one-touch key you want to erase. Here, we’ve
selected 79:
Select Program One-Touch
␣ ␣ ␣ ␣ ␣ 79:9-1234567
Polling
墌
p
▲
▼
(73-80)
Enter
5. If you change your mind and wish to erase a different programmable
one-touch key, just press that key before going on to step 6.
162
6. Press Erase. The display shows:
墌
p
␣ ␣ ␣ ␣ ␣ 79:9-1234567
Polling
Are you sure?
Erase
Cancel
Important: If you want to quit without erasing the programmable
one-touch key you’ve selected, press Cancel. The fax will return to
step 4.
7. Press Erase to erase the number. To erase another programmable
one-touch key, repeat steps 4-7. Or press CLEAR ALL to return to
standby mode.
Printing a list of your programmable one-touch keys
Your fax machine can print a list of the commands you’ve stored in your
programmable one-touch keys. The list includes each key’s one-touch
letter, the telephone number, when the command should start, which
command you’ve selected and — if applicable — the selected call group(s),
SecureMail mailbox(es) or database file(s) you’ve stored in the key.
To print the list:
1. Press PROGRAM, C.
A. OneTouchDial
B. Speed Dial
C. P One-Touch
▲
D. Polling
E. SecureMail
F. Commands
▼
Enter
2. Press Enter.
C. P One-Touch
Set
List
▲
Erase
▼
Enter
3. Select “List” using ▲, ▼, 䊴 or 䊳. Then press Enter.
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Security
Your machine has a number of features to enhance the security of your
fax communications. These security features can help you let your private
fax documents stay private, avoid unwanted outside communication and
even protect against unauthorized use of your machine — as well as
control its authorized use.
Receiving and sending SecureMail
Perhaps you don’t want to protect all receptions, but, just certain faxes
and at any time (without having to set it, as in “Allowing timed access:
security reception”). Or, for that matter, you may wish to send secure
documents to someone else and not worry about whether an unauthorized
person near that person’s fax might happen to see the documents.
That’s why your fax machine has Pitney Bowes’ time-tested SecureMail
feature. SecureMail uses some of your fax’s memory as paperless
“electronic mailboxes.” Your machine can use up to 10 of these mailboxes.
NOTE: Please don’t confuse SecureMail’s 10 electronic mailboxes with
your machine’s five electronic batch boxes (see pages 110-120). While both
use electronic memory, they are not the same.
Also, you can send SecureMail to certain Pitney Bowes fax machines.
(Your local Pitney Bowes office can give you further information.)
164
Receiving SecureMail
Creating, modifying or clearing a SecureMail mailbox
To receive SecureMail, you must have SecureMail mailboxes set up on
your fax machine. You may wish also to modify existing SecureMail
mailboxes (but, to do so, you must know each mailbox’s ID code; see step 4
below).
To create, modify or clear a SecureMail mailbox:
1. Press PROGRAM, E.
A. OneTouchDial
B. Speed Dial
C. P One-Touch
▲
D. Polling
E. SecureMail
F. Commands
▼
Enter
2. Press Enter.
E. SecureMail
Set
List
▲
Doc PRT
HoldTime
▼
Enter
3. Select “Set” using ▲, ▼, 䊴 or 䊳. Then press Enter. The display shows
one of the following:
Enter S Mail No.
0:No Stored
▲
(0-9)
▼
Enter S Mail No.
0:Library
▲
Enter
(0-9)
▼
Enter
4. Use the numeric keypad to enter the number, 0-9, of the mailbox you
wish to create. Here, we’ve entered 5. The display shows one of the
following:
Enter S Mail No.
5:No Stored
▲
(0-9)
▼
Enter S Mail No.
5:Bookkeeping
▲
Enter
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(0-9)
▼
Enter
5. Press Enter. The display will show one of the following:
5:
Name
_
5:Bookkeeping
Enter I.D. Code
****
Upper
Enter
Enter
6. Your next move depends on whether you’re creating or modifying the
mailbox:
• If creating — Proceed to step 7.
• If modifying — Use the numeric keypad to enter the proper ID code
and press Enter. If you enter an invalid ID code, the fax machine
will reject the attempt and abort this operation.
7. The machine now is prompting you for a name for this mailbox. For
example, you may wish to name it Bookkeeping (see example, at right
below) if that department is going to be the usual recipient of
SecureMail faxed to this mailbox.
5:
Name
_
5:Bookkeeping
Name
Bookkeeping_
Upper
Enter
Upper
Enter
If you do not wish to enter or change this batch box’s name, skip to
step 9. If you do wish to enter or change this batch box’s name,
proceed to step 8. If you wish to clear this SecureMail mailbox, press
STOP/CLEAR to erase all characters in the mailbox name and skip
to step 12.
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8. A mailbox’s name may be up to 16 characters in length. You enter the
name the same way you entered your fax name during EasyStart.
We’ll review the process, here. (If you’re changing a previously
entered name, see the note at the end of this step.)
Important: As in EasyStart, you enter letters and other noonnumeric characters through the one-touch keys.
5:
Name
_
Upper
Enter
The word “Upper” means the machine is currently set for entering
only upper-case letters. If you press R, the machine will see it as an R
(not an r).
To change it so that pressing a one-touch key will produce a lowercase letter rather than an upper-case letter, press ALPHABET. The
display will change to:
5:
Name
_
Lower
Enter
This means pressing one-touch keys will enter lower-case letters:
pressing R will produce an r (not an R) on the display. To switch back
for upper-case entries, press ALPHABET again.
To enter spaces, punctuation and symbols, enter the characters shown
on the one-touch keypad you want.
To use the CODE function to enter a wide variety of characters,
please review the explanation on page 36. The vast majority of the
time, you will probably find the ALPHABET key to be sufficient.
NOTE: If you make a mistake or want to erase characters entered in
a previous setting, press STOP/CLEAR to erase leftward. Or, if you
want to change just one character in the name, press 䊴 to move the
cursor leftward, or 䊳 to move it rightward, to that character and
press STOP/CLEAR to erase it. Then re-enter until the name is just
as you want it.
167
9. Press Enter to save the mailbox information. The display now shows:
5:Bookkeeping
Enter I.D. Code
****
5:Bookkeeping
Enter I.D. Code
1111
Enter
Enter
The machine is asking for the SecureMail box’s four-digit ID code.
This is the code which, as we will see, one must enter in order to print
a document which any remote SecureMail-compatible fax sends to
this mailbox. If you do not wish to change this batch box’s four digit
ID code, skip to step 12. Otherwise, proceed to step 10.
10. Decide upon, and then write down, the four-digit SecureMail ID code
(0001-9999) for this mailbox and put it in a safe place.
Important: After you proceed with the next step, one must know this
code to print documents sent to this mailbox.
Important: Do not use 0000 as a code.
11. Use the numeric keypad to enter the four-digit ID code for this mailbox.
12. Press Enter to save the mailbox information.
Printing a SecureMail mailbox list
You can easily print a list of all the SecureMail mailboxes set up on your
machine:
1. Press PROGRAM, E.
A. OneTouchDial
B. Speed Dial
C. P One-Touch
▲
D. Polling
E. SecureMail
F. Commands
▼
Enter
2. Press Enter.
E. SecureMail
Set
List
▲
Doc PRT
HoldTime
▼
Enter
3. Select “List” using ▲, ▼, 䊴 or 䊳. Then press Enter.
NOTE: To assure the mailboxes’ security, the list doesn’t print the ID
code.
168
Setting SecureMail storage time
Your fax machine can store incoming documents in SecureMail mailboxes
(up to the limits of its memory) as long as 31 days. After that, it
automatically erases the documents. To set the storage time:
1. Press PROGRAM, E.
A. OneTouchDial
B. Speed Dial
C. P One-Touch
▲
D. Polling
E. SecureMail
F. Commands
▼
Enter
2. Press Enter.
E. SecureMail
Set
List
▲
Doc PRT
HoldTime
▼
Enter
3. Select “HoldTime” using ▲, ▼, 䊴 or 䊳. Then press Enter. The display
now shows:
Enter S Mail Hold Time
3
(01-31)
▲
▼
Enter
4. Use the numeric keypad to enter a two-digit number indicating how
long, in number of days (01-31), you want your fax machine to keep
received SecureMail documents. This setting affects all SecureMail
mailboxes set up on your machine. Here, we’ve entered 9, for nine
days:
Enter S Mail Hold Time
9
▲
▼
(01-31)
Enter
5. Press Enter to save the setting.
169
Printing SecureMail you receive
When your fax machine receives a SecureMail document from another
Pitney Bowes fax machine, your machine will print a message alerting
the person for whom the document is intended. Then that person (or at
least someone, such as a trusted assistant, to whom that person has
divulged his/her SecureMail mailbox’s ID code) has a certain number of
days (see “Setting SecureMail storage time,” previous page) in which to
print out the message before your machine automatically erases it.
NOTE: For this operation to work, two things must be true:
• You must know the SecureMail mailbox’s one-digit mailbox number.
• You must know the mailbox’s four-digit ID code.
To print a received SecureMail message:
1. Press PROGRAM, E.
A. OneTouchDial
B. Speed Dial
C. P One-Touch
▲
D. Polling
E. SecureMail
F. Commands
▼
Enter
2. Press Enter.
E. SecureMail
Set
List
▲
Doc PRT
HoldTime
▼
Enter
3. Select “Doc PRT” using ▲, ▼, 䊴 or 䊳. Then press Enter. The display
now shows:
Enter S Mail No.
0:Library
▲
(0-9)
▼
Enter
4. Use the numeric Keypad to enter the number of the mailbox whose
contents you wish to print. Here, we’ve entered 5:
Enter S Mail No.
5:Bookkeeping
▲
(0-9)
▼
Enter
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5. Press Print. The display shows:
5:Bookkeeping
Enter I.D. Code
****
Enter
6. Use the numeric keypad to enter the mailbox’s four-digit ID code.
Here, we’ve entered 2345:
5:Bookkeeping
Enter I.D. Code
2345
Enter
7. Press Enter.
• If you’ve entered the correct ID code, your fax machine will print all
documents in — and then erase them from — the mailbox.
• If you’ve entered an incorrect code, your fax machine will refuse to
print the documents.
Sending SecureMail
In addition to receiving SecureMail on your machine, you can also send
SecureMail to other Pitney Bowes fax machines with SecureMail
reception capabilities. (If necessary, consult your local Pitney Bowes office
for more details.)
NOTE: For you to send SecureMail to a remote fax machine’s SecureMail
mailbox, three things must be true:
• The remote fax machine must be a Pitney Bowes fax machine with
SecureMail reception capability.
• The SecureMail mailbox must exist on the remote fax machine.
• You must know the mailbox’s one-digit SecureMail mailbox number.
To send a Secure Mail transmission:
1. Insert the document.
2. Adjust resolution and contrast if necessary.
3. If you wish to toggle between transmission from the feeder and
transmission from memory, press MEMORY TRANSMIT.
171
4. Press COMMUNICATION OPTIONS.
Command Option
Delayed
Relay Tx
S Mail Tx
Polling
▲
Batch Tx
▼
Enter
5. Select “S MailTx” using ▲, ▼, 䊴 or 䊳. Then press Enter. The display
will show:
S MailTx Option
Enter S Mail No.
_
(0-9)
Enter
6. Use the numeric keypad to enter the appropriate one-digit number
for the desired SecureMail mailbox in the remote machine. In this
example, the number is 8.
S MailTx Option
Enter S Mail No.
8_
(0-9)
Enter
NOTE: If you make a mistake, press STOP/CLEAR to back up, then
enter the correct one-digit number.
7. Press Enter. The display will show:
Enter Fax Number
_
–
Pause
Tone
8. Enter the fax number either by pressing a one-touch key, entering a
speed-dial number or dialing from the numeric keypad. Do not press
START.
9. What you do now depends upon when you wish the transmission to
begin.
• To have it begin now, skip to step 11.
• To delay it, press COMMUNICATION OPTIONS, Enter.
NOTE: For more information on delayed transmission, see pages
104-109.
10. Use the numeric keypad to enter the day and time when the
SecureMail transmission should begin; then press Enter.
172
11. Press START.
If, in step 9, you chose an immediate transmission, your fax machine
will begin dialing. If you chose a delayed command, the machine will
display “Reserved” on the top line of the display, indicating that the
machine has stored the command in memory and will perform it later.
Setting security transmission
Your fax’s security transmission feature provides extra assurance that
your documents go where you’re sending them. When this feature is
activated and your machine sends a fax, the machine compares the last
four digits of the dialed number to the other unit’s Subscriber ID (the
phone number at the top of that unit’s transmissions; see page 35). If
these digits match, your call goes through. If they don’t, your machine
disconnects the call and prints an error message telling you to check the
condition of the remote unit.
Before you activate this feature, please consider:
• Not all fax machine owners enter their phone numbers in their
Subscriber IDs — Indeed, some machines (especially older ones)
don’t even have a Subscriber ID. So, with security transmission
activated, your machine would disconnect its calls to such
machines.
• Access codes can cause confusion — If an autodialer entry ends with
a long-distance or other access code, activating this feature prevents
calls to that fax. (After all, the other fax’s users won’t put your codes
at the end of their Subscriber IDs.)
1. Press PROGRAM, J, 0, 9.
07. Passcode
08. ClosedNet.
09. Security Tx
▲
10. BlockJunkFax
11. Service Mode
12. Memory Tx
▼
Enter
2. Press Enter. The display shows the current setting:
Security Tx
ON
OFF
▲
▼
Enter
If the setting you see is acceptable, skip to step 4. Otherwise, proceed
to step 3.
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3. To change the setting, press ▲ or ▼ to select your chosen setting. In
this example, we’ve chosen ON.
Security Tx
ON
OFF
▲
▼
Enter
4. Press Enter to save the setting.
Setting for use of a closed network
For maximum communications security, use a closed network. This limits
your machine to faxing to and from only those Pitney Bowes fax machines
which can “present” the proper passcode. Once set, your machine will
disconnect calls coming in from other machines.
To set your fax machine’s closed network passcode:
1. Decide upon, and then write down, the four-digit closed network
passcode (0000-9999) you want to use and put it in a safe place.
2. Press PROGRAM, J, 0, 7.
07. Passcode
10. BlockJunkFax
08. ClosedNet.
09. Security Tx
11. Service Mode
12. Memory Tx
▲
▼
Enter
3. Press Enter. The display shows the current code:
Passcode
0000
Enter
If the setting you see is acceptable, skip to step 5. Otherwise, proceed
to step 4.
4. Use the numeric keypad to enter the desired four-digit closed network
passcode.
Passcode
5627
Enter
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5. Press Enter to save the setting.
NOTE: To turn off the closed network passcode and return to normal
fax reception, change the code to 0000 by repeating steps 1-5 and
entering 0000 in step 4.
To set your fax machine to operate in a closed network:
1. Press PROGRAM, J, 0, 8.
07. Passcode
08. ClosedNet.
09. Security Tx
▲
10. BlockJunkFax
11. Service Mode
12. Memory Tx
▼
Enter
2. Press Enter. The display shows the current setting:
Closed Net.
ON
OFF
▲
▼
Enter
If the setting you see is acceptable, skip to step 4. Otherwise, proceed
to step 3.
3. To change the setting, press ▲ or ▼ to select your chosen setting. In
this example, we’ve chosen ON.
Closed Net.
ON
OFF
▲
▼
Enter
4. Press Enter to save the setting.
175
Setting Block Junk Fax
Although it’s illegal, unauthorized fax traffic — “junk fax” — keeps
coming. Your fax machine’s Block Junk Fax feature lets you bar the
gates… but, first, please understand how this feature works, to determine
whether it’s right for you.
If Block Junk Fax is active and a fax call arrives, your fax machine checks
to see if any phone number in your autodialer matches the last four digits
of the remote fax’s Subscriber ID — remember, that’s the phone book part
of the TTI. If it doesn’t find such a match, your machine then disconnects
the call.
So, before activating the Block Junk Fax feature, please consider:
• Not all fax machine owners enter their phone numbers in their
Subscriber IDs — Indeed, some machines don’t even have a
Subscriber ID. So with Block Junk Fax activated, your machine
would reject faxes from such machines.
• Access codes can cause confusion — If some of your autodialer
entries end with long-distance or other access codes, Block Junk Fax
will block out calls from those fax machines. (After all, those other
fax users won’t put your codes at the end of their Subscriber IDs.)
If you do decide to go ahead with activating Block Junk Fax, here’s how:
1. Press PROGRAM, J, 1, 0.
10. BlockJunkFax
11. Service Model
12. Memory Tx
▲
13. Stamp
14. RelayedRelay
15. Connect PC
▼
Enter
2. Press Enter. The display shows the current code.
BlockJunkFax
ON
OFF
▲
▼
Enter
If the setting you see is acceptable, skip to step 4. Otherwise, proceed
to step 3.
176
3. To change the setting, press ▲ or ▼ to select your chosen setting. In
this example, we’ve chosen ON.
BlockJunkFax
ON
OFF
▲
▼
Enter
4. Press Enter to save the setting.
Using department codes
You can keep track of how your machine is used through its department
code feature. When the department code setting is activated, the machine
reminds each user to enter his/her department code before sending or
polling a document. The Activity Journal then keeps track of fax
transactions by department.
After you turn on this setting, assign specific code numbers to your office’s
fax users and tell them to enter the codes before proceeding with fax jobs.
NOTE: Please note that using this setting blocks access to the fax
machine.
Entering or modifying a department code
Your machine can hold up to 50 separate department codes.
NOTE: To clear a department code, see “Clearing a department code,”
page 178.
To enter or modify a department code:
1. Press PROGRAM, L.
J. User Settings
K. Cover Page
L. Department
▲
M. Batch Send
▼
Enter
2. Press Enter. The display shows:
L. Department
Set
On/Off
▲
▼
Enter
177
3. Select “Set” using ▲ or ▼. Then press Enter. The display will show:
Enter Department No.
_
Comma(,)
Enter
4. Use the numeric keypad to enter the department code, 0-9999. To add
another department code after the first one, press Comma(,) to add a
comma. Below, we’ve entered 1, Comma(,), 2.
Enter Department No.
1, 2_
Comma(,)
Enter
NOTE: If you make a mistake or want to erase characters entered in
a previous setting, press STOP/CLEAR to erase leftward. Or, if you
want to change just one character in the number, press 䊴 to move the
cursor leftward, or 䊳 to move it rightward, to that character and
press STOP/CLEAR to erase it. Then re-enter until the number is
just as you want it.
5. Press Enter to save the setting.
Clearing a department code
1. Press PROGRAM, L.
J. User Settings
K. Cover Page
L. Department
▲
M. Batch Send
▼
Enter
2. Press Enter. The display shows:
Enter Department No.
0001, 0002_
Comma(,)
Enter
3. Press STOP/CLEAR to erase all department codes.
4. Press Enter to save the setting.
178
Activating (or turning off) the department code setting
1. Press PROGRAM, L.
J. User Settings
K. Cover Page
L. Department
▲
M. Batch Send
▼
Enter
2. Press Enter. The display shows:
L. Department
Set
On/Off
▲
▼
Enter
3. Select “On/Off ” using ▲ or ▼. Then press Enter. The display will
show:
Department
ON
OFF
▲
▼
Enter
If the setting you see is acceptable, skip to step 5. Otherwise, proceed
to step 4.
4. To change the setting, press ▲ or ▼ to select your chosen setting. In
this example, we’ve chosen ON.
Department
ON
OFF
▲
▼
Enter
5. Press Enter to save the setting.
179
Sending a fax using a department code
NOTE: For this operation to work, two things must be true:
• The four-digit department code must exist on your fax machine.
• You must know the department code.
1. Insert the document.
2. Adjust resolution and contrast if necessary.
3. If you want to toggle between transmission from the feeder or from
memory, press MEMORY TRANSMIT.
4. Enter the fax number by either pressing a one-touch key, entering a
speed-dial number or dialing from the numeric keypad.
5. Press START.
9-1234567
Enter Department No.
0***
Enter
6. Use the numeric keypad to enter the appropriate four-digit
department code. In this example, we’ve entered 1234:
9-1234567
Enter Department No.
1234
Enter
7. Press Enter.
180
Connectivity port
Thanks to its built-in Connectivity port, your fax machine isn’t only a fax
machine — it also can be an image scanner and plain paper printer for
your computer.
Requirements for your computer
For you to use your fax machine’s Connectivity port with your computer,
your computer must meet three simple tests:
• It has a properly installed fax modem, either internal or external.
• It has properly installed fax software.
• Its fax software can perform manual receive (for scanning) and manual
transmit (for printing) operations. (You may wish to consult that
software’s instructions.)
Important: It doesn’t matter whether your computer is IBM® PC or
Macintosh® compatible, or which of those two platforms’ various operating
systems it runs, so long as it meets these three conditions.
An important note about compatibility
While the Connectivity port works with a variety of fax modems and
fax software packages, it doesn’t work with every fax modem and/or
with every fax software package.
If you experience trouble, try the following (in this order):
• Please confirm that you are following our directions. (Sometimes,
one missed step, or one step out of order, makes all the difference.)
Give it several more tries, strictly following our instructions.
• If you still have trouble, please contact the company that made
your fax modem.
• If the advice you get from your fax modem’s maker doesn’t help
you, please contact your fax software package’s maker.
• If the advice from your fax software package’s maker doesn’t help,
then, unfortunately, the Connectivity port won’t work with your
computer setup.
181
A preview of the plug-in
We’ll give you detailed hook-up steps in a moment, but first, here’s a
preview…
If you’re using an external fax modem, you’ll do it this way:
LINE
Telephone Cable
PHONE2 jack
Modem
Your machine
Computer
If you’re using an internal fax modem, you’ll do it this way:
Telephone Cable
PHONE2 jack
Computer with
internal modem
Your machine
Or, with a laptop computer with an internal fax modem, you’ll do it this
way:
Telephone Cable
PHONE2 jack
Laptop computer
with internal modem
Your machine
182
Making the connection
Here’s how to set up your fax machine and computer for using the
Connectivity port:
1. Turn off your fax machine, your computer and its fax modem.
2. Find the line jack on your computer’s fax modem. (If there already is a
phone line cable plugged into a wall phone jack, unplug the cable
from the jack. Hold onto this plug; you’ll need it in step 4.)
NOTE: Keep the telephone cable plugged into your modem’s line jack.
3. Confirm that your fax machine is plugged into a wall phone jack.
4. Connect the plug (see step 2) into the PHONE2 jack on your fax
machine.
NOTE: If an external phone cable (i.e., from a second phone) already
is plugged into your machine’s PHONE2 jack, unplug the cable.
NOTE: If you’ve been using your fax for both phone and fax
communications, you may wish to plug another telephone cable and
phone into the wall phone jack so you can continue to receive regular
phone calls while using this feature.
5. Turn on your fax machine, your computer and its fax modem.
Setting the Connectivity port
1. Press PROGRAM, J, 1, 5.
13. Stamp
14. RelayedRelay
15. Connect PC
▲
16. Reset DR Ctr
▼
Enter
▼
Enter
2. Press Enter.
Connect PC
ON
OFF
▲
If the setting you see is acceptable, skip to step 4. Otherwise, proceed
to step 3.
183
3. To change the setting, press ▲ or ▼ to select your chosen setting. In
this example, we’ve chosen ON.
Connect PC
ON
OFF
▲
▼
Enter
4. Press Enter to save the setting.
Now you’re set to scan and print!
Scanning from your fax machine to your computer
The exact procedure for scanning with the Connectivity port will vary
depending upon how your computer’s particular fax software works, but
here are the essentials.
1. Connect your fax machine to your computer’s fax modem, as described
in “Making the connection” on the previous page.
2. Fax machine: Turn the connectivity feature on, as described in
“Setting the Connectivity port” on the previous page.
3. Fax machine: Insert the document. Adjust resolution and contrast if
necessary.
4. Computer: Command your fax software to perform a manual receive
command.
NOTE: If necessary, please consult your fax software’s operating
instructions.
5. Fax machine: Your fax machine feeds the document through, scanning
and transmitting it as it goes.
6. Computer: Your fax software will “receive” the fax onto your computer.
NOTE: Please consult your fax software’s operating instructions for
details on how to view, save and otherwise use received fax images.
184
Printing from your computer to your fax machine
The Connectivity port also lets you print documents from your computer
onto your plain-paper fax machine. For this feature to work, three things
must be true:
• Your computer’s modem must send a CNG (“calling”) fax signal.
(Consult your modem’s documentation for more information.)
• Your fax software must be set not to detect dial tone before dialing a
fax number.
• The time until your computer’s modem dials a fax number after offhook must be less than 15 seconds.
As with scanning, the exact procedure for Connectivity port printing will
vary depending upon how your computer’s particular fax software works.
Nonetheless, here are the basics.
1. Connect your fax machine to your computer’s fax modem, as described in
“Making the connection” on page 183.
2. Fax machine: Turn the Connectivity feature on, as described in “Setting
the Connectivity port” on page 183.
3. Computer: Use your application — for example, a word processing
program — to send the document to your fax software, just as if you
actually were going to fax the document.
NOTE: For example, this may involve setting the application to “print
to” a fax driver which processes and forwards documents to the fax
modem.
4. Computer: When the fax software asks for a fax number to which to send
the document, type any number (one digit will do).
5. Computer: Order your fax software to perform a manual transmit command.
NOTE: Please consult your software’s operating instructions to confirm
what should occur after you give a manual transmit command.
6. Computer: If your computer is waiting for a “go-ahead” command (such
as “OK”), tell it to proceed as your fax software requires.
7. Fax machine: Your fax machine will receive the document from your
computer and it will begin to print.
185
Sending faxes with your computer
Not only can you scan/print documents into/from your computer, but the
Connectivity port also can transmit documents from your computer to
other fax machines. As with scanning, the exact procedure for sending will
vary depending upon how your computer’s particular fax software works.
To transmit documents from your computer to other faxes:
1. Connect your fax machine to your computer’s fax modem, as described in
“Making the connection” on page 183.
2. Computer: Set your fax software so that it will not have to detect a dial
tone before dialing.
3. Computer: Set your software so that it will pause 15-20 seconds after
first going “off-hook” before it sends the initialization string to your
modem.
4. Computer: Order your fax software to perform a transmit command.
NOTE: Please consult your software’s operating instructions for more
details.
NOTE: Even if the Connectivity feature is turned off on your fax
machine, you can still transmit normally from your computer’s fax
modem.
186
Just in case…
Now, here’s how to care for your machine.
Also we’ll suggest procedures to try in case
of trouble.
Finally, the Glossary will explain fax terms
you may encounter.
187
What’s inside this section
Clearing paper jams . . . . . . . . . . . . . . . . . . . . . . . . . 190
Print quality problems . . . . . . . . . . . . . . . . . . . . . . . 196
Communication problems . . . . . . . . . . . . . . . . . . . . 200
Caring for your fax machine . . . . . . . . . . . . . . . . . . 209
Common questions . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
For a more detailed Table of Contents, please turn to page 5 of
this guide.
188
We’re on-line to help you!
Before you try calling for help, first please give the Pitney Bowes
Facsimile Diagnostic Center’s fax-on-demand system a try.
The Pitney Bowes Facsimile Diagnostic Center’s fax-on-demand system is
available to you 24 hours a day, seven days a week. You can use your fax
machine to call this “fax-on-demand” system and receive system set-up
and autodial programming instructions.
To call the Pitney Bowes fax-on-demand system:
1. On your fax machine, obtain a dial tone by pressing MONITOR/
CALL. (If you’re in a noisy area, you may wish to lift the telephone
handset instead.)
2. Call 1-800-521-4537.
3. Follow the voice instructions you’ll receive from the system.
189
Clearing paper jams
We have designed your fax machine to work reliably for years. However,
you may occasionally experience one type or another of paper jam. Here’s
what to do.
If the original document jams
1. If an original document jams, the display will show:
Remove Document
Continue to Store?
Cancel
Store
If you do wish to continue the operation, press Store and proceed to
step 2. To abort the operation, press Cancel. This will delete from
memory all pages stored during this operation, and the machine will
return to the standby mode.
2. The display will show which page (i.e., which page number) is
jammed. To continue the scanning from jammed page, press Start
(not the START key) after clearing the document jam. Press Stop to
transmit or copy only the pages already stored up to now.
Open and Close Scanner Cover
Page: 2 Reset Document
Stop
Start
3. To remove the document,
open the scanner cover by
holding the scanner
cover release.
Important: Hold the
cover open. It won’t
stay open by itself.
190
4. Lift the original document
from the machine.
NOTE: If you cannot
remove the original,
open the inner cover
as shown at right,
then remove the
original.
5. Gently close the scanner cover, making sure both sides are snapped
down securely. Then re-try the transmission.
Important: If the original document has become crinkled or torn,
don’t re-send it. (If necessary, review “Things not to put in your fax,”
page 38.)
191
If a printout jams inside your machine
1. Open the front cover.
2. Release the M3 lever by
turning in the direction
indicated by the arrow.
M3
OPEN
3. Turn the M4 knob to release
the jammed paper.
M4
192
4. Turn the M1 knob to
remove the jammed
paper.
NOTE: If you still
can’t get the jammed
page out, release
the M2 lever and
remove the drum/
toner unit. Then
try again.
5. Return the M3 lever
to its normal position.
(Do the same for the
M2 lever if you had
released it.)
6. Gently close the front
cover, pressing firmly
on the both sides of
the front cover until
you hear it click.
193
If a printout jams inside at a paper cassette’s side cover
1. Pull the cassette’s side
cover, as shown, to
open it.
2. Carefully remove the
jammed sheet(s) from
the machine.
3. Push the cassette’s
side cover back into
its normal position.
194
If a printout jams at the multipurpose tray
1. Carefully remove the
jammed paper from
the machine,
as shown.
2. If possible, reload
the paper into
the tray.
NOTE: Do not
reload any sheets
which may have
become crinkled
or torn during
either the jam
itself or your
removal of the
jammed paper.
195
Print quality problems
If your machine’s printouts — either received faxes or copies — develop
quality problems, check the following descriptions. When you find the one
which appears to be the most like yours, try the suggested solution(s). If
the problem is not resolved, please contact your local Pitney Bowes office
or call the Pitney Bowes Diagnostic Center at 1-800-243-5556.
Pages are blank
• The drum cartridge or toner cartridge may not be
installed correctly.
Install each cartridge correctly.
• The toner cartridge may be very low or empty.
Remove the toner cartridge and shake it a few
times to redistribute the toner inside.
• The toner cartridge may be defective.
Remove and check the toner cartridge for damage.
If the problem persists, replace the toner cartridge.
Pages are black
• The toner cartridge may be defective.
Remove and check the toner cartridge for damage.
If the problem persists, replace the toner cartridge.
• Your fax machine’s printer may be due for a
service check.
Call your local Pitney Bowes office or call the
Pitney Bowes Diagnostic Center.
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
Printouts are too light
• The toner cartridge may be very low or empty.
Remove the toner cartridge and shake it a few
times to redistribute the toner inside. If the
problem persists, replace the toner cartridge.
• The toner cartridge may be defective.
Remove and check the toner cartridge for damage.
If the problem persists, replace the toner cartridge.
196
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
AB CDE
AB CDE
AB CDE
AB CDE
AB CDE
Printouts are too dark
• The toner cartridge may be defective.
Remove and check the cartridge for damage. If the
problem persists, replace the toner cartridge.
Printouts have a blurred background
• The toner cartridge may be defective.
Remove and check the cartridge for damage. If the
problem persists, replace the toner cartridge.
Printouts are of uneven density
• The toner may be unevenly distributed inside the
toner cartridge.
Remove the cartridge and shake it a few times to
redistribute the toner inside.
• The drum cartridge may be defective.
Remove and check the drum cartridge for damage.
If the problem persists, replace the drum cartridge.
197
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
Printouts have irregularities
• The paper you’re using may have absorbed
moisture, perhaps due either to high humidity or
water having been spilled on the paper supply at
some point. Toner will not adhere well to paper at
the location where the paper has been wet.
Replace the paper with dry paper and try printing
again.
Printouts have white and/or black lines
• The toner cartridge or drum cartridge may be
defective.
Remove and check the cartridge for damage. If the
problem persists, replace either or both of the
cartridges as indicated.
• The charger may be dirty.
Your machine normally cleans the charger
automatically. If other solutions fail, please contact
your local Pitney Bowes office or call the Pitney
Bowes Diagnostic Center.
198
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
Printouts have toner smudges
• The toner may be unevenly distributed inside the
toner cartridge.
Remove the cartridge and shake it a few times to
redistribute the toner inside. If the problem
persists, replace the cartridge.
• The toner cartridge or drum cartridge may be
defective.
Remove and check the cartridges for damages. If
the problem persists, replace either or both of the
cartridges as indicated.
• If you find smudges on the back of the printouts,
the transport roller may be dirty.
Your machine normally cleans the transport roller
automatically. If the other procedures suggested
above do not solve the problem, please contact your
local Pitney Bowes office or contact the Pitney
Bowes Diagnostic Center.
Printouts have white spots
• The charger may be dirty.
Your machine normally cleans the charger
automatically. If other solutions fail, please contact
your local Pitney Bowes office or contact the Pitney
Bowes Diagnostic Center.
199
Communication problems
Occasionally, during transmissions, your fax machine will detect a
problem with the phone line or will encounter some other trouble in
transmission or reception. When it does, it will alert you with an alarm.
You can further identify the problem with display messages, printed
check messages and error reports. In the next few pages, we’ll tell you
more about these troubleshooting methods.
Alarm
Your fax machine will sound the alarm tone — a series of short beeps — if
it suffers either of these two problems:
• It has trouble transmitting or receiving.
• It runs out of paper.
Display error messages
What you see on the display
What it means/What to do (if applicable)
Reset Document
Your document wasn’t inserted correctly, or
the fax to which you’re sending can’t handle
the document’s page length. Reset the page
and try again.
Insert Document
There was no document in the document
feeder when you tried to send a fax or make
a copy. Place a document and try again.
Hang Up Phone
The handset is off-hook. Hang it up, making
sure the upper part of the handset presses
down on the “hook” button.
Too Many Characters
You attempted to enter too many numbers
or other characters in the current operation.
Press STOP/CLEAR to delete the extra
characters, then try again.
Invalid Number
You pressed a key which has no function
during the current operation, or you dialed
fewer than four digits when attempting
manual transmission.
200
What you see on the display
What it means/What to do (if applicable)
No Stored
You selected an autodialer number for which
there is no phone number programmed.
Either choose another autodialer number or
dial directly through the numeric keypad.
… or …
You tried to turn on the department code
setting but there are no department codes
stored in your fax machine. Store at least
one department code, then try again.
Communication Error
A communication error disrupted the
reception or transmission. If you were
transmitting, press STOP/CLEAR to clear
the error message and then re-try the
transmission. If you were receiving a fax, try
to contact the other person and have
him/her re-try the transmission. (The
problem may be entirely with his/her
machine, phone line, etc.)
Close Scanner Cover
The scanner cover is open. Close it.
Close Book Cover
The book cover is open. Close it.
Close Front Cover
The front cover is open. Close it.
Close 1st Cassette
The first paper cassette is open. Close it.
Close 2nd Cassette
The second paper cassette is open. Close it.
Close 1st Cassette Cover The first paper cassette’s side cover is open.
Close it.
Close 2nd Cassette Cover The second paper cassette’s side cover is
open. Close it.
No Report
You requested an activity journal or
confirmation report, but your fax machine
has no record of any fax jobs having
occurred.
201
What you see on the display
What it means/What to do (if applicable)
Enter No. (0-32)
You tried to enter a call group number
greater than 32. Your machine can maintain
32 call groups, numbered 01-32 (call group
00 covers all the groups). Determine the
correct call group and re-enter its identifier
number.
Enter No. (1-99)
You entered a number greater than 99 while
trying to print a database polling document.
Your machine can store 100 files, numbered
00-99, for database polling. Determine the
file’s correct number and re-enter it.
Enter No. (1-99)
You tried to request more than 99 copies
from your fax, which can create 1-99 copies
of a document. Select the correct quantity
and re-enter it.
No Document Stored
You tried to print a document from memory,
but your fax machine had none stored.
No Command
You pressed Comm.Clr to review upcoming
commands, but your fax machine had none
stored.
No Command Stored
You have tried to review or print a list of
delayed commands, but your fax machine
does not have any delayed commands in
memory.
Invalid I.D. Code
The SecureMail passcode you entered isn’t
valid. Try re-entering your SecureMail
passcode.
Memory Overflow
During transmission (or copying), you tried
to enter more pages into memory than your
fax could store. Press START to tell your fax
to keep as many pages in memory as
possible, or press STOP/CLEAR to delete
from memory all pages stored during this
operation (but not previous operations).
All Commands In Use
Your fax machine has all of its 70 possible
delayed commands (an automatic redialing
counts as one) stored in memory and cannot
accept another. Delete an existing command
by using Comm.Clr, or wait until your fax
has completed one of the delayed commands.
202
What you see on the display
What it means/What to do (if applicable)
Check Number Of Pages You placed fewer pages into your fax
machine than you indicated in your pagenumbering setting (see page 139). Carefully
recount the pages in your document, then retry the transmission, being sure to enter the
correct number of pages if you use the pagenumbering function.
Replace Toner
The toner cartridge is empty. Replace it.
Replace Drum
Your drum cartridge has reached its design
life. Please replace it, being sure to reset the
drum counter when you do so (see page 25).
No Drum/Toner Unit
The Drum/Toner unit is missing or has not
been properly installed in you fax machine.
Please properly install the drum/toner unit.
Replace Rx Paper
Both the paper cassette or multipurpose
tray are out of paper. Add paper to the
cassette and/or the tray.
Supply Paper in 1st
Cassette
The first paper cassette is out of paper. Add
paper to the cassette.
Supply Paper in 2nd
Cassette
The second paper cassette is out of paper.
Add paper to the cassette and/or the tray.
Set Multi-Tray Paper:
(size)
Set the displayed size paper on the
multipurpose tray to copying on the
multipurpose tray.
Jam in 1st Paper Cassette
Check Rx Paper
A paper jam has occurred at 1st paper
cassette. Remove the jammed paper.
Jam in 2nd Paper Cassette
Check Rx Paper
A paper jam has occurred at 2nd paper
cassette. Remove the jammed paper.
Too Many Locations
You tried to enter too many numbers for a
broadcast. You can enter up to 10 one-touch
or speed-dial numbers and numbers entered
through the numeric keypad. Press STOP/
CLEAR to delete the extra numbers and try
again.
Scanner In Use
The command you’re trying to enter requires
the use of the scanner, which is already in
use. Wait for the fax to complete the scan,
then try again.
203
What you see on the display
What it means/What to do (if applicable)
Feeder In Use
The command you’re trying to enter requires
the use of the feeder, which is already in use.
Wait for the fax to stop using the feeder, then
try again.
Printer In Use
The command you’re trying to enter requires
the use of the printer, which is already in
use. Wait for the fax to finish printing, then
try again.
Document Stored
You tried to store the polling document in
your fax, where one already has been stored.
Wait for the fax to complete the polling
operation, then try again.
… or …
You tried to erase a batch box which
contains at least one document. Erase the
document(s), then try again.
40 Pages or Less
You tried to store too many files in a batch
box. A batch box can store up to 40 files.
5 Locations or Less
You tried to enter too many numbers for a
broadcast or polling. You can enter up to five
numbers entered through the numeric
keypad. Press STOP/CLEAR to delete the
extra numbers and try again.
Call For Service
The scanner lamp is dim or inoperable.
Make repeated copies to help evaporate any
internal moisture. If that doesn’t resolve the
problem, call your local Pitney Bowes office
or contact the Pitney Bowes Diagnostic
Center.
Please Wait
Your fax machine’s printer is either
warming up or busy. Please wait until the
fax is finished printing and try your
command or operation again.
Copying Not Completed
You tried to switch to the fax mode by
pressing COPY/FAX during copying from
the multipurpose tray. Complete the copying
first, then try again.
Already Stored
While setting up a broadcast, you entered
the same one-touch or speed-dial number
more than once. Press STOP/CLEAR to
delete the duplicate entry.
204
What you see on the display
What it means/What to do (if applicable)
Mirror Carriage Error
Printer Unit Error
Printer Scan Error
Printer HSYNC Error
Printer Motor Error
Printer Inside Fan Error
If you see any of the messages shown
at left, your machine’s printer engine
has ceased to function. Call your local
office or contact the Pitney Bowes Diagnostic
Center.
Printer PS Fan Error
Printer Serial Error
Printer No Counter Error
Printer Reset Error
Errors
When sending faxes, your machine occasionally will run into communication errors. These can be caused by anything from lightning to
telephone line interference. (The same factors cause the static, or line
noise, you sometimes hear on phone calls.) They also can be caused by
problems with the fax machine at the other end of the line. Often, simply
trying your call again is all that’s necessary. However, if the problem
persists regularly, call your local telephone company for help. If that call
doesn’t help and the problem persists regularly, call your local Pitney
Bowes office or call the Pitney Bowes Diagnostic Center at
1-800-243-5556.
Error reports
When an error occurs, your fax machine prints an error report. Each fax
error report lists an error message which includes:
• A possible solution to the problem.
• The sending location (if the remote fax stores a Location ID of its own).
• The result — which is a special error code.
• A sample of the document’s first page.
205
Kinds of error codes
The error code listed in the “Result” column of the error report indicates
the specific problem encountered:
• “D” codes — Occur while dialing.
• “R” codes — Occur during reception.
• “T” codes — Occur during transmission.
Let’s quickly summarize the error codes you may see on an error report.
Dialing errors
D.0.1, D.0.3,
D.0.8
The remote unit didn’t respond, the call could not be
completed or someone pressed STOP/CLEAR while the
unit was dialing. Try the call again. If the message is
repeated, call the operator of the remote unit to verify the
unit’s operation.
D.0.2
The remote fax machine is busy. Call again.
D.0.6, D.0.7
Either the remote fax unit didn’t respond, the call
somehow didn’t go through or someone pressed STOP/
CLEAR while the calling fax machine was dialing. Call
again.
Reception errors
R.1.1
The calling fax machine didn’t respond to your fax
machine. This can happen if someone dials a wrong
number or if the remote machine restricts access through
use of a passcode.
R.1.2
The two fax machines were incompatible. Your machine
sends and receives only ITU-T Group 3 (see Glossary, page
221) fax communication, the industry standard since the
early 1980s.
R.1.4
Someone pressed STOP/CLEAR at the receiving fax
machine.
R.1.5
Your machine didn’t detect the silence period required
when closing communications “channel” when receiving
an RCR.
R.2.1
A compatibility error occurred (junk fax detection).
R.2.3
Poor phone line conditions made fax communication
impossible. Call someone at the remote fax machine.
206
R.3.1
The sending fax machine detected too many errors from
the receiving fax machine.
R.3.3
The sending fax machine is incompatible or had a
document feeder problem during transmission.
R.3.4
Poor phone line conditions may have prevented your fax
machine from properly printing some or all of the pages it
received.
R.3.5
Poor line conditions prevented reception.
R.4.2
Either the line disconnected before transmission or the
transmitting machine needs maintenance.
R.4.4
The fax machine has reached its memory capacity.
R.5.1, R.5.2
ECM reception failed (perhaps due to line noise).
Transmission errors
T.1.1
The remote fax machine didn’t respond to your machine.
Call someone at the remote machine.
T.1.4
Someone pressed STOP/CLEAR at the remote unit in the
middle of the “handshake” (the very first part of the fax
communication, when the two units “agree” on the
settings they’ll share).
T.2.1
Either the phone line disconnected during transmission or
fax communication became impossible due to bad phone
line conditions. Re-try the call.
T.2.2
The two fax machines were incompatible. Your fax
machine sends and receives only ITU-T Group 3 (see
“Glossary,” page 221) fax communication.
T.2.3
Bad phone line conditions made fax communication
impossible. Conditions can change rapidly, so re-try the
call later.
T.3.2
Your fax machine didn’t detect the silence period required
when closing the communications “channel.”
T.4.2
After transmission began, poor line conditions developed.
Re-try the call.
T.4.4
Poor line conditions prevented transmission. Re-try the call.
T.5.1, T.5.2,
T.5.3
ECM transmission failed (perhaps due to line noise).
Conditions can change rapidly, so re-try the call later.
207
“Check Message” printouts
When a fax call goes awry and your machine detects an error, it produces
an error printout headed by the words “Check Message.” This printout
lists the following information about the transmission:
• The resulting error code (see previous page).
• A communications error message (see pages 200-205).
• The phone number (or, perhaps, TTI) of the fax machine with which
your machine had attempted to communicate.
What error messages can mean
The error messages on Check Message printouts can mean a variety of
things. Here’s a brief summary:
ERROR MESSAGE
POSSIBLE MEANINGS
Check condition of
remote fax
• Remote machine malfunctioned
• No “handshake” signals from remote fax
• Wrong phone number reached
Repeat transmission
•
•
•
•
Line is busy
• Remote machine’s line was busy
• Remote machine’s line didn’t answer
Check received
documents
• Receive confirmation signal not
received from remote fax
• Poor line conditions caused a poor image
Memory full
• Remote fax’s memory capacity exceeded
Dialing number
is not set
• Stored phone number failed to
dial properly
Stopped
• Someone pressed STOP/CLEAR at the
remote fax in the middle of the
“handshake”
Poor phone line conditions
No “handshake” signals from remote fax
Document misfeed or miscount
Unable to reach remote machine after
attempting specified number of
redial tries
208
Caring for your fax machine
With proper installation and a little maintenance, your fax machine
should give you dependable service for years to come. Although it requires
little day-to-day care, you can take these simple precautions to keep it in
top form:
• Always make sure your fax machine is installed according to our
specifications, including using an electrical surge suppressor. (If
necessary, review “Pick an installation spot before going ahead,”
page 20.)
• Always use good, copier-quality, 20-pound paper.
• Always clean your fax machine as needed (see “Cleaning tips,” below).
• Never install your fax machine where it can overheat, gather dust or
get splashed by any liquid (even water).
Cleaning tips
Here are some things to keep in mind about cleaning your fax machine:
• Do clean it! Dust and dirt, especially around the fax machine’s air
vents can shorten your machine’s life.
• Always unplug the fax machine before you clean it.
• Never spray any cleaner DIRECTLY onto your fax machine. The
drifting spray could damage components inside.
• Never try to clean SEALED areas inside your fax machine.
They’re sealed for a purpose: to protect your safety and the machine!
• This tip applies only to cleaning external surfaces, such as the cover
and handset — use a mild cleaning solution sprayed onto a lint-free
towel or cloth.
• Always use a lint-free cloth (or lint-free swabs) moistened with alcohol
to wipe — gently — components inside your machine. (See also the
next step.)
• In areas you can’t reach with swabs, always use dry, dust-free
compressed air gently to blow away dust and other material.
209
Corrective cleaning
Here are some simple cleaning procedures for keeping your fax machine
operating smoothly. Use each as the need arises.
Curing frequent jams in the document feeder
If you’re having trouble with getting your original documents to feed
properly, try this procedure:
1. Turn off your fax machine.
2. Get two soft, lint-free cloths and moisten them as follows:
• One with a cleaner suitable for use on platen/rubber rollers. We’ll
refer to this in steps 4 and 6 as the rollers cleaner.
• The other with isopropyl alcohol.
3. Open the scanner cover by holding the scanner cover release.
Important: You must hold the cover open. It won’t stay open by itself.
4. Use the cloth
with the rollers
cleaner to clean
the face of the
rollers. Rotate
the rollers by
hand to allow
cleaning of the
entire roller
surface.
210
5. Open the inner cover.
Important: You must hold the cover open. It won’t stay open by itself.
6. Use the cloth with the rollers
cleaner to clean the face of
the rollers. Rotate the
rollers by hand to allow
cleaning of the entire
roller surface.
7. Use the cloth with
isopropyl alcohol to
clean the contact
glass.
Important: You
must hold the
cover open. It
won’t stay open
by itself.
8. Gently close the
scanner cover, making sure
you securely snap down
both sides.
211
Cleaning the FBS
1. Open the book cover.
2. Get a soft, lint-free cloth and
moisten it with isopropyl alcohol.
Important: Make sure
the cloth doesn’t have
any rough areas.
Otherwise, it could
scratch the glass
surface of the FBS.
3. Using the cloth,
gently clean the
glass surface of the
FBS and the white
background area on
the underside of the
book cover.
If you have unsatisfactory
printout quality
Your machine automatically cleans its
charger and transport roller, two items which
are very important to printout quality. So, if you
notice poor printout quality (whether on received faxes or on copies), it
may mean that your machine requires service. Review “Print quality
problems” (pages 196-199), and see whether any of the proposed solutions
helps your machine. If none do, please call your local Pitney Bowes office
or call the Pitney Bowes Diagnostic Center at 1-800-243-5556.
212
Common questions
If you have a question about using your fax machine, read the section
that applies to your particular question.
General questions
Q: Where do I add ink or toner to make my fax machine’s printouts
darker?
A: You can’t adjust the darkness of an incoming fax printout, but you can
adjust the darkness of a copy (or copies) of a transmission. Insert a
document and press CONTRAST repeatedly to adjust the contrast
setting. “Dark” prints at the darkest setting. The machine will reset
automatically to normal contrast after the copying or sending.
Q: When I unplug my machine or if the power goes off, will I lose the
information I’ve stored — such as my TTI, Autodialer entries, the
time and date, etc. — and have to re-enter them?
A: No. There’s a special battery built into your fax machine which
protects user settings for several days if power fails or if you decide to
move your machine. However, while the battery will last for years, we
do advise you to restore power to the machine as soon as possible.
Q: Can I use a dust cover on my fax machine?
A: No! A dust cover blocks air circulation, which could cause your
machine to overheat. (See page 20 for other guidelines.)
Sending faxes
Q: Sometimes, I try to send a fax while using either the handset or the
MONITOR/CALL feature. But, when the other side answers, I hear
a horrible screeching sound, so I hang up. What’s happening?
A: That was the other fax machine trying to say “Hello” to your machine!
You’ll hear sounds like that any time you call a fax machine which is
set to answer automatically (as when you set your machine to Fax
Ready mode). It’s by using these tones that fax machines send faxes
over ordinary phone lines. So, next time you hear such tones, press
START (and, if you’re using the handset, hang up) to send a fax.
213
Q: I just sent a fax. However the number that appeared in my machine’s
display during the transmission wasn’t the number I dialed. Why?
A: That number you saw is programmed into the remote fax machine by
the user. Some users (perhaps for privacy’s sake?) prefer different
numbers to appear than the ones they’re really using; and, frankly,
some people take over others’ already-programmed fax machines and
don’t know how to change the originally set number!
Q: Can I transmit and receive at the same time?
A: No. Use the call request feature (see page 137) to ask the person at
the remote fax machine if he or she wants to transmit or receive after
your fax communication is complete.
Q: Do I have to dial a 1 for a long-distance call?
A: Yes. Dialing a fax number is just like dialing any other phone number,
so be sure to include any special long-distance codes or dialing pauses
when dialing. Also, remember to include them when you set your
autodialer number.
Q: How do I send a fax to an overseas telephone number?
A: Dialing requirements for international calls may vary depending on
your local telephone company’s requirements. For most international
calls, call 011, then the appropriate country code, city code and phone
number. (You may find country and city codes in the front section of
the telephone directory.)
Q: Can I transmit if my fax machine runs out of paper?
A: Yes, however, confirmation reports (see pages 127-130) aren’t
available when you transmit without recording paper in your fax
machine.
Q: Can I transmit a document that’s extra long?
A: Yes, if the receiving fax machine is equipped to handle long
documents. Many machines have a special setting which allows them
to receive documents that exceed the normal length.
Q: Can I transmit a page from a newspaper?
A: No. A newspaper page can jam in your document feeder. First, use a
copying machine to make an appropriately sized copy of the material
in the newspaper page, then transmit the copy.
Q: Can I transmit a page with correction fluid on it?
A: Yes, if the fluid is completely dry before you begin transmission.
Q: How can I be sure my fax was received?
A: Set your machine to print a confirmation report after each
transmission (see page 129).
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Q: I don’t want to install a dedicated phone line for my fax machine. So
I’ve connected the machine to a PBX phone system. When I get a fax
call, all the phones ring! How do I prevent this?
A: Call your PBX manufacturer or telephone company for assistance.
Either may be able to convert one of the PBX lines for use only by
your fax machine.
Q: Sometimes when I dial a fax call by using either the handset or
MONITOR/CALL, I don’t hear fax receiving tones from the other
machine. Am I doing something wrong?
A: When this happens, try pressing START (and then hanging up the
handset if you’re using it), as usual. It’s possible you’re calling an
older, non-standard fax machine that doesn’t emit answering tones.
Even a few Group 3 faxes (see “Glossary,” page 221) on the market
sound a sending tone but don’t sound a receiving tone. After you
transmit, call the person at the other fax machine to see if he/she got
your document.
Q: I inserted a document in the feeder and dialed a fax number, but my
machine didn’t transmit the document; instead, “Auto Redial” now
appears on my display. What does this mean?
A: The remote fax machine was busy, so your machine “reserved” in its
memory a command to try the call again. As long as it hasn’t stored
more than 70 delayed commands, counting automatic redials, your
machine should still accept commands from you. If it has exceeded
this quantity and will accept no more commands, try canceling one of
the delayed commands (see pages 104-109). If the machine still won’t
cooperate, keep canceling commands until it does.
Q: The specifications (page 227) list an average per-page transmission
time, but when I transmit a page it can take much longer. Why?
A: We base this specification on transmission of an industry-standard
test document called ITU-T Test Document #1 (sometimes called the
“Slerexe letter”). Fax manufacturers use this method to test
transmission speeds. However:
• The pages you send may be darker, or otherwise contain more
information, than ITU-T Test Document #1.
• The transmission time measured for test documents doesn’t include
handshake time — the time during which two fax machines
“introduce” themselves to each other and “agree on” the parameters
of the call.
• The specification time is based on the use of normal resolution
mode. You may be using fine, superfine or grayscale transmission,
each of which takes longer than normal mode.
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Reports
Q: I called the number 011-555-555-1212, but not all of the digits appear
on my transmit confirmation report (TCR). Why didn’t the whole
number appear? How can I be sure my document went to the right
location?
A: The numbers you enter using the fax keypad are temporarily stored
in a memory “buffer;” and it’s only the last part of the phone number
that the buffer “remembers.” An easy way to avoid getting incomplete
telephone numbers on your printouts is to store your most frequently
used numbers as one-touch keys or speed-dial numbers. These
autodialer numbers will appear in their entirety on your TCR.
Receiving faxes
Q: My fax never answers. What’s wrong?
A: Check to make sure your fax machine is properly connected to a
working AC power outlet and phone jack (see page 30). If you’re using
a second phone with your machine, make sure it’s connected properly
(see page 32) and your machine is set to work with it.
Q: Sometimes when I answer my machine with the handset, I hear a
beeping sound that repeats every few seconds. Is this a fax?
A: Yes. When you hear such tones, someone is trying to send you a fax.
Next time, press START and hang up the handset. Your fax will now
receive the message.
Q: Does my fax machine have to be plugged in (i.e., into the AC power)
just to receive a message?
A: Yes. Your phone will ring if the phone line is connected, but you can’t
receive a fax unless your fax machine is plugged into both the phone
jack and the AC power jack. Make sure your fax machine is always
plugged in so you never miss an important fax message.
Q: Can I receive a fax if I’m using the phone on my machine?
A: You can receive a fax from the person to whom you’re talking. When
that person has a document ready in his/her machine’s feeder, press
START.
Polling
Q: What’s the purpose of polling?
A: Polling lets you automatically “pull” a document from another fax
machine’s document feeder. You can poll whenever you need to
retrieve information and don’t want the source to pay for the phone
call. With polling, you pay for the call and get the information you
need.
216
How your fax machine works
So just exactly how does your fax machine work? It’s simpler than you
think. This analogy will help you understand. Let’s say you want to mail a
gift to a friend:
• You take the item, wrap it and send it.
• Days later, your friend receives the package, unwraps it and uses it.
Now, let’s apply that to fax communication.
You put a page into your fax machine’s feeder and call a fax number. Your
machine makes a satisfactory connection with the other machine, and then…
• An image scanner in your fax machine examines the information on
the page. That’s how your machine takes the document.
• Your fax machine translates the scanned information into a numeric
code and compresses the code for the fastest possible transmission
speed. That’s how your machine wraps the document.
• Finally, your fax machine sends the compressed code. That’s how your
machine sends the document.
On the other end of the line…
• The remote fax machine receives the code.
• The remote fax machine uncompresses and deciphers the code, turning
it into a representation of the scan your machine made. That’s how
your machine unwraps the document.
• The remote fax machine prints the representation. Now, the recipient
can use the document.
… and that’s how fax works!
The only difference between a regular telephone call and a fax call is the
content of the transmission.
• On a regular call, your telephone sends your voice.
• On a fax call, your fax machine sends a coded message.
The way fax machines work is regulated closely by international
standards, applied by the International Telecommunications Union (ITU),
an agency of the United Nations. These standards ensure the
compatibility of your fax machine with millions of other fax machines
worldwide. However, they also limit the way you can use your machine
with a second phone. Nonetheless, this is a small price to pay — for the
ability to send documents just about anywhere on earth!
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Glossary
This glossary contains terms and words you may encounter when
discussing or reading about fax machines and fax communication. Please
use these definitions for reference only. Of course, all information is
subject to change without notice.
A4, B4, A3
Standard stationery sizes defined by the International Standards
Organization, an agency of the United Nations. See also Paper sizes.
Autodialing
Enables users to store pre-programmed telephone numbers in the unit’s
memory. Storage capability varies from unit to unit.
Automatic fallback
The ability of a fax machine, when communicating with another fax
which is communicating at a slower rate, to slow down (“fall back”) to the
other unit’s speed.
Automatic reduction
Many Pitney Bowes fax machines will automatically reduce documents
being transmitted to accommodate the effective printing width of the
receiving unit. This allows, for example, a fax machine with a 10˝
scanning width to send an image 10˝ wide to a unit with an 8.5˝ print
width; the receiving fax machine will receive a reduced-size printout of
the complete image.
Bit
The smallest unit of information in a computer. Contraction of the term
binary digit. Some Pitney Bowes fax machines, which are themselves
computers “dedicated” to telecommunications, allow users to change bits
of information to provide or cancel features through software settings.
Bits per second
See bps.
Black density
Also called black coverage. The amount of non-white area on a page. For
example, most regular office correspondence has a black density under
10%, due to the presence of margins, spaces between words, spaces
between lines and paragraphs and even spaces within letters (such as e
and o). However, drawings and photographs have a much higher black
density, sometimes approaching 100%. The higher a page’s black density,
the more slowly a fax machine can send it.
bps
Bits per second. Used to express the speed of transmission of data.
Because fax transmission treats a document as a graphic image rather
than as a series of alphabetic and numeric characters, bps does not
correspond to the number of characters transmitted per second.
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Byte
A group of digital elements, usually sent as eight bits to the byte.
Call reserve
Also called call request. An ITU-T standard fax feature which allows a
user to request voice communication prior to, during or after
transmission.
Call waiting service
An optional telephone company service that identifies when another
party is calling while one is already on the phone. Call-waiting signals
often cause interruption of fax transmission or reception.
CCITT
See ITU-T.
CCD, CIS
Charged coupled device, contact image sensor. Two types of scanning
mechanisms used in some Pitney Bowes fax machines. The CCD “reads”
fluorescent light bouncing off a document. The CIS uses a flat bar of lightemitting diodes (LEDs).
Compatibility
The term “compatible” describes the ability of separate things to function
together. Your Pitney Bowes fax machine features ITU-T Group 3
compatibility, the modern standard for worldwide fax communication.
Confidential transmission
See SecureMail.
Confirmation report
See RCR and TCR.
Copy mode
Lets one use a fax machine as a convenience copier.
Cover page (automatic)
A small, user-created message; can be the first page of every transmission.
Database polling
See Polling.
Data compression
Used in digital fax machines to speed transmission. See also Digital fax,
MH, and MSE, SMSE.
Delayed command
Transmission or polling operation set by the user to occur later,
automatically, at a predetermined time. Great for reducing costs by
making fax calls during times, such as late night or on weekends, when
telephone costs are lowest.
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Digital
Using the binary system… i.e., either 0 or 1 — to describe everything, so
that 0 means off and 1 means on; digital fax machines convert the graphic
image of your document into a series of zeros and ones by using the
binary system of transmission to encode black and white occurrences.
This increases transmission speed by passing over white spaces. See also
White-line skip.
Digital fax
Unlike analogue systems that scan every portion of a document, digital
fax machines survey a document’s overall picture content. Digital fax
machines scan a line and convert the information into a binary code of
zeros and ones. The fax machine takes this information and compresses
it, providing high transmission speeds. Many Pitney Bowes units offer
proprietary methods for faster transmission between Pitney Bowes units.
Effective printing width
The widest image that can be printed on a fax.
Effective scan width
The maximum width the scanner in a fax can scan during transmission.
Facsimile (or fax)
A form of communication involving the scanning and decoding of a
document into electrical signals and transmitting of the document, over
telephone lines to another device which then reconstructs the signals to
produce an exact duplicate of the document. Also, a machine that
performs such communication.
Fallback
Group 3 fax machines operate at the highest transmission speed possible
on a given telephone line. Pitney Bowes systems offer automatic fallback;
if line quality drops during transmission, the fax machine will reduce
speed to the fastest possible level.
Fine resolution
203H x 196V lpi. Also shown as G3F (“Group 3 fine”) on some fax units.
Grayscale
Not a level of resolution, but a method of scanning and transmitting
halftone images. Fax machines with grayscale abilities interpret
photographs in levels of gray between white and black. The transmitting
fax machine must have grayscale ability to send a photographic image
accurately, but the receiving machine does not need it to print the image.
Group 3
Refers to fax machines that use digital encoding. These units transmit
one page in less than one minute and produce resolution of 203 x 98, 203
x 196, or 203 x 392 lpi.
220
Halftone
See Grayscale.
Handshaking
A data interchange between telecommunications and/or computer
equipment that “introduces” two systems to each other. For example,
faxes use a handshaking protocol to identify the ITU-T group of each unit
and to begin fax communication.
Hub
See Relay broadcasting.
Hz (or Hertz)
A measure of frequency equal to one cycle per second. Used in the
specifications for a fax machine, it identifies the AC power the unit
requires.
ITU-T
International Telecommunications Union — Telecommunications Sector.
(Formerly known as CCITT, for Consultative Committee for International
Telegraph and Telephone.) A telecommunications forum for member
countries of the United Nations; its Study Group XIV established the
primary groups for fax equipment, covering communication protocol and
transmission. Pitney Bowes Group 3 fax machines offer the fastest
transmissions allowed by ITU-T when communicating with other Group 3
units.
ITU-T Test Document #1
Also called the Slerexe (“slehr-rehks”) letter; sometimes erroneously called
ITU-T Test Chart 1. An ITU-T standard document with a known black
density which fax makers often use in testing, and subsequently
publicizing, the transmission speeds of their fax machines.
ITU-T v. 29 and v. 27ter
A standard set of communication procedures allowing fax machines to
talk to all other units adhering to those standards.
Laser printing
A plain-paper printing system. Toner is attached to a charged drum and
an image is transferred onto plain paper through electrical currents, then
fused with heat and pressure to produce a dry, permanent printout.
LCD
Liquid crystal display. Used on some Pitney Bowes units for status
displays.
Leased line
See Private line.
Location ID
See Station ID.
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lpi
Lines per inch. The way fax image resolution is measured. (For example,
see Normal resolution.)
MH
Modified Huffman, the standard ITU-T Group 3 data compression
method. A one-dimensional coding scheme that compresses data in
horizontal direction only. A feature of all Pitney Bowes fax machines, MH
assures transmissions faster than one page per minute when
communicating with other Group 3 units, regardless of manufacturer.
Modem
A device that converts digital data, like information from a fax machine,
into an analogue signal for transmission over ordinary (analogue)
telephone lines. Contraction of modulator-demodulator. A modem is
included in a fax machine and allows it to be connected directly to a
PSTN telephone line.
Normal resolution
203H x 98V lpi (also called “standard”). Default resolution mode for all
Pitney Bowes fax machines.
One-touch dialing
Allows the fax user to store frequently used fax numbers for dialing with
the touch of one key. See also Autodialing and Speed-dialing.
On-hook dialing
Dialing numbers by using the keypad on the fax unit without lifting the
handset. On most Pitney Bowes fax models, one can do this either silently
or by using the monitor. Also see Monitor.
Original document size
The largest (or smallest) document that can be fed safely through a fax
machine.
Paper sizes
All are width x length:
Letter = 8.5˝ x 11.0˝
Legal = 8.5˝ x 14.0˝
A5 = 5.8˝ x 8.3˝
A4 = 8.3˝ x 11.7˝
B5 = 7.2˝ x 10.1˝
B4 = 10.1˝ x 17.0˝
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Ledger = 11.0˝ x 17.0˝
A3 = 11.7˝ x 16.5˝
B3 = 14.3˝ x 20.3˝
Passcode
A four-digit code number. On your fax machine, the protection passcode
lets the user limit access to fax operations in general, as well as certain
settings and even documents readied for polling (in the latter case, only
calling machines whose users enter the proper passcode will be able to
poll the document.)
PBX (or PABX)
Private branch exchange; privately-owned telephone equipment serving a
particular building, business or area. Many PBX systems use digital
transmission lines which, unlike more common PSTN lines, are not
compatible with fax machine use. The user should not connect a fax unit
to a PBX without first checking with the system manufacturer or service
representative.
Polling
Automatic transmission to a calling remote fax, or reception of a
document from a remote fax set for this operation. Polling is convenient
whenever a central unit must receive information from one or several
remote faxes. The caller bears all telephone charges and prevents several
remote units from calling at the same time. In database polling, a remote
fax polls a document directly from the memory of a Pitney Bowes fax.
(Regular polling requires the document to be physically in the polled fax’s
feeder.) Also see Secure polling.
Private line (or Leased line)
A service offered by many telephone systems; provides an exclusive phone
circuit between two geographic points. A Pitney Bowes fax does not
require a private line. Also see PSTN.
Proprietary
Non-standard. In fax, refers to a fax feature which works only in
communications between same-branded fax machines.
PSTN
Public switched telephone network; the most common type of telephone
lines and service in use, in contrast to private or leased lines. A Pitney
Bowes fax provides fast, reliable data transmission over a PSTN line, and
does not need a special or dedicated telephone line. See also Private line.
RCR
Received confirmation report. An RCR is your assurance that the
document you transmitted was received. The RCR prints after your
transmission, identifying the receiving unit and recording the date, time,
transmission mode, number of pages sent and the result. The RCR is an
exclusive feature of Pitney Bowes fax machines and is available only
when transmitting to other, compatible Pitney Bowes fax machines. Also
see TCR.
223
Receiver ID
See Station ID.
Redialing
The dialing again, either manually or automatically, of the most recently
dialed fax or phone number. Automatic redialing follows an unsuccessful
dialing attempt.
Relay broadcasting
Lets some Pitney Bowes fax machines store a document in internal
memory, transmit the document to the memory of a remote “hub” fax and
then instruct that unit to relay (i.e., re-transmit) the document to each
fax in a call group in the “hub” unit. This feature speeds extremely highvolume fax communication and allows a single command to initiate
document transmission to hundreds of pre-programmed fax locations;
also saves phone charges for the originating fax machine. Your machine
can either serve as a “hub” unit or initiate a relay broadcast.
Remote fax machine
The machine on the other “end” of a fax communication.
Resolution
The resolution of documents transmitted or copied by fax machine is
measured by the number of horizontal (H) and vertical (V) lines per inch
(lpi) the unit can print. A Pitney Bowes unit may offer one or more of
these resolution levels:
Normal
203H x 98V lpi
Fine
203H x 196V lpi
Superfine
203H x 392V lpi
Some Pitney Bowes units also offer grayscale transmission (see also
Grayscale) for accurate reproduction of photographs and other shaded
originals.
Scanning width
See Effective scanning width.
SecureMail
Allows a Pitney Bowes fax user to send a document (usually something
confidential) to, or receive one into, and “electronic mailbox.” The
transmission is protected at the receiving Pitney Bowes fax by an access
code; the receiving fax prints the document only when an authorized user
enters the code.
Secure polling
Polling in which pre-set passcodes are checked between two machines
before polling is allowed to take place.
Speed-dialing
Allow the fax user to store frequently used fax numbers for dialing with
the touch of three keys — an identifier key (either * or #) and then a twodigit code — for each number. See also Autodialing and One-touch dialing.
224
Station ID
(Also called Location ID or Receive ID.) An Autodialer feature which lets
the fax user enter a descriptive name to correspond with the number in
an Autodialer entry. For example, rather than entering only 1-123-4567890, one can enter that number and a name, such as New York Branch
Office.
Subscriber ID
A fax machine’s telephone number, as identified by a user setting. See TTI.
Superfine resolution
203H x 392V lpi. Your Pitney Bowes fax machine’s superfine transmission
mode is Group 3-compatible, not the more limited proprietary version.
TCR
Transmit confirmation report; this provides proof that your Pitney Bowes
fax did send the document you set for transmission. Printed after
transmission, the TCR also identifies the telephone number to which the
fax sent the document, plus the actual time of transmission and how
many pages the unit transmitted. Also see RCR.
Thermal (paper) printing
A thermal head heats chemically treated, thermally sensitive paper in
patterns conforming to the image the machine has scanned, creating a
printed image. Thermal paper’s tendency to discolor and fade, in addition
to its curliness and the usual difficulty in writing on it, have made this
method considerably less popular than plain-paper fax printing.
TTI
Transmit terminal identifier. A user-programmable line of information
sent automatically with every page a fax machine sends; it appears at the
top of each page printed by the receiving unit.
Transmission speed
How fast a fax machine is sending a fax document. This speed depends
upon the modem speed of each unit, the resolution setting, the content of
the document, the encoding technique and the condition of the phone line
(clean, noisy, etc.). Change in any one of these five conditions will affect
the speed, perhaps significantly.
White-line skip
A technique used to speed up fax transmission bypassing redundant
areas, such as white space.
225
Appendix
and Index
226
Specifications
Type: High-speed platen-based facsimile/copier for home and office use.
Phone line: Normal Public Switched Telephone Network (PSTN) or
equivalent.
Modem speed: 14,400 bps with fallback to 12,000, 9,600, 7,200, 4,800
and 2,400 bps per ITU-T, V.33, V.17, V.29 and V.27 ter. Optional 33.6 Kbps
modem dual line for simultaneous transmit and/or receive capability.
Compatibility: ITU-T Group 3.
Transmission speed: 6 seconds per page.*
Copier type: Digital; scan-once/print-many.
Copier first-copy-out time (FCOT): 9.6 seconds.
Automatic document feeder capacity: Letter-sized: 50 pages; legalsized: 25 pages; ledger-sized: 15 pages.
Memory Capacity: 3 MB standard; (2) 2 MB upgrades available; 7 MB
max.
Resolution (in lpi, horizontal x vertical): Normal, 203 x 98; Fine, 203
x 196; Superfine, 203 x 392, Ultrafine, 406 x 392.
Grayscale: 64-level.
Printing width: 11.7˝ (ADF, letter-sized sheets).
Scanning width:
ADF — 11.6˝, 9.9˝ or 8.2˝, selectable.
FBS — 11.6˝, 10.1˝, 9.9˝, 8.5˝ or 8.2˝, selectable.
Scanning method: Flatbed CCD.
Printing method: Dry electrophotographic (laser) process.
Print speed: 15 pages per minute.
Consumables yield: Drum cartridge, 21,000-30,000 pages; toner
cartridge, 5,500-7,000 pages.**
Recording paper capacity: Two 300-sheet universal paper cassettes
standard; two additional 300-sheet universal cassettes optional;
multipurpose tray, one sheet; total max. capacity 1,201 sheets.
Acceptable document size (width x height):
ADF, single sheet — 12˝ x 35.4˝ maximum, 4.7˝ x 3.9˝ minimum.
ADF, two or more sheets — 11.7˝ x 17.0˝ maximum, 5.8˝ x 4.1˝ minimum
FBS — 11.7˝ x 17.0˝ maximum, 4.7˝ x 3.9˝ minimum.
Weight: 111.1 lbs., 50.4 kg.
Dimensions (width x depth x height): 22.9˝ x 24.2˝ x 20.6˝.
Power: 120VAC ± 10%, 50-60 Hz.
* Based on transmission of ITU-T Test Document #1 to a Pitney Bowes fax. Your
transmission times will vary, but your Pitney Bowes fax machine always will provide the
fastest transmission speeds possible under ITU-T guidelines and phone line conditions.
** Based on letter-sized sheets and 4% document coverage. In each case, lower figure is for
two-page printing cycle, while higher figure is for continuous printing.
227
Regulatory information
United States of America
Federal Communications Commission (FCC) information
Ringer Equivalence Number (REN): AC REN, 3.5B; DC REN; 0.3
This facsimile machine has been tested and found to comply with the limits for a Class A digital device, pursuant to Part
15 of the FCC rules. These limits are designed to provide reasonable protection against such interference in a residential
installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment causes interference to radio or television reception (which can be determined by turning the equipment
off and on), the user is encouraged to try to correct the interference by one or more of the following measures:
•
•
•
•
Reorient or relocate the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with Part 68 of the FCC rules. At the back of this equipment is a label that contains, among other
information, the FCC registration number and REN for this equipment. If requested, you must provide this information to
the telephone company.
An FCC-compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to be
connected to the telephone network or premises wiring using a compatible modular jack which is Part-68-complaint.
Telephone company procedures
The goal of the telephone company is to provide you with the best service it can. In order to do this, it may occasionally
have to make changes in its equipment, operations or procedures. If these changes might affect your service or the
operation of your equipment, the telephone company will give your notice, in writing, to allow you to make any changes
necessary to maintain uninterrupted service.
If you have any questions about your telephone line, such as how many pieces of equipment you can connect to it, the
telephone company will provide this information upon request.
In certain circumstances, it may be necessary for the telephone company to request information from you about the
equipment which you have connected to your telephone line. Upon request of the telephone company, provide the FCC
registration number and the Ringer Equivalence Number (REN) of the equipment which is connected to your line. Both of
these numbers are listed on the equipment label attached to your fax machine.
The sum of all RENs on your telephone line should be fewer than five (5) in order to assure proper service from the
telephone company. Sometimes, a sum of five (5) may not be usable on a given telephone line.
Note:
This equipment is hearing-aid-compatible (HAC).
Notice:
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other
electronic device to send any message, via a telephone fax machine, unless such message clearly contains —
either in a margin at the top or bottom of each transmitted page or on the first page of the transmission — the
date and time it was sent and an identification of the business or other entity, or other individual, sending the
message and the telephone number of the sending machine of such business, entity or individual. For
instructions on programming this information (the “TTI”) into your fax machine, see pages 34-37.
Type of service
Your fax is designed for use on standard-device telephone lines. The fax connects to the telephone line with a standard line
called the USOC RJ-11. Connection to telephone-company-provided coin service (central-office-implemented-systems) is
prohibited. Connection to party line service is subject to State tariffs.
If problems arise
If any of your telephone equipment is not operating properly, you should immediately remove it from your telephone line,
as it may cause harm to the telephone network. If the telephone company notes a problem, they may temporarily stop
service. When practical, they will notify you before this disconnection. If advance notice is not feasible, you will be notified
as soon as possible. When you are notified, you will be given the opportunity to correct the problem and will be informed of
your right to file a complaint with the FCC.
In the event repairs are ever needed on your fax machine, they should be done by Pitney Bowes, Inc. For information,
contact the Pitney Bowes Diagnostic Center at 1-800-243-5556 (from the U.S. only).
228
Dominion of Canada
Industry Canada (IC) regulations
IC Load Number (LN): 1.4.
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the
interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of the Department of Communications.
Cet appareil numérique respecte les limites de bruits radio électriques applicables aux appareils numériques de Class A
prescrites dans la norme sur le matérel brouilleur: “Appareils Numériques,” NMB-003 édictée par le Ministre des
Communications.
Notice:
The Canadian Department of Communications label identifies certified equipment. This certification means
the equipment meets certain telecommunications network protective, operational and safety requirements.
The Department does not guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be installed using an acceptable method of connection. Sometimes,
the company’s inside wiring associated with a single-line individual service may be extended with a certified connector
assembly (telephone extension cord). The customer should be aware that compliance with these conditions may not prevent
degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier.
Any equipment malfunctions or repairs or alterations made by the user to this equipment, may give the
telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and
internal metallic water pipe system, if present, are connected. This precaution may be particularly important in rural
areas.
Caution:
Users should not attempt to make such connections themselves, but should contact the appropriate electric
inspection authority or electrician.
The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a
telephone loop which is used by the device to prevent overloading. The termination on a loop may consist of any
combination of devices subject only to the requirement that the total of the load numbers of all the devices doesn’t exceed
100. The IC Load Number for your equipment is 1.4.
229
Index
A
Activity journal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125-127
ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . See Automatic document feeder
Alphanumeric directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . See EasyDial
Answering, setting number of rings . . . . . . . . . . . . . . . . . . . . . . . . . . 66-67
Attaching (your) second phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Autodialer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . See Group Dialing
Automatic document feeder (ADF), placing a page in . . . . . . . . . . . . . . . 42
B
Batch transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110-120
Block Junk Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Book cover, using . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Broadcasting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72, 97-103, 145-148
Broadcasting, relay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99-103
C
Call groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72, 93
Call request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137-138
Call-waiting and voice mail, potential problems . . . . . . . . . . . . . . . . . . . 41
Cancelling commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52, 106
Caring for your fax machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209-212
Clearing jams
Document, original . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Printout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Closed network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
CODE key, using . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Communications problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-208
Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
“Check Message” printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Display error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-205
Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205-207
Error codes, printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205-207
Computer, using with . . . . . . . . . . . . . . . . . . . . . . . . See Connectivity port
Confidential communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164-180
Confirmation reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127-130
Confirmation stamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68-69
Connectivity port feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181-186
Continuous polling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . See Polling
Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13, 16-18
Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57-60
Copy reduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Copy sorting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Cover page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121-125
230
D
Database polling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . See Polling
Date and time setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Delayed transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104-109
Department codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177-180
Dialing mode (pulse or tone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34-37
Directory dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . See EasyDial
Document guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Document, setting on the ADF or the FBS . . . . . . . . . . . . . . . . . . . . . 42-43
Drum and toner cartridges, installing . . . . . . . . . . . . . . . . . . . . . . . . 21-26
Drum counter, resetting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25-26
Dual access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . See Multitasking
E
EasyDial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94-95
EasyStart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34-37
Electrical requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20, 227
Electrical surge suppressor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Entering date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Entering TTI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34-37
Error Correction Mode (ECM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67-68
Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . See Communication problems
Extension telephone (yours; not included
with fax machine), connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Fax reception while using . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
F
Fax Ready mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
FBS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . See Flatbed scanner
Fine resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Flatbed scanner (FBS), placing a document on . . . . . . . . . . . . . . . . . . . . 43
G
Grayscale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11, 38, 61
Group Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16, 72, 97, 145
H
Handset, summary of installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
HOLD, using in telephone calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
231
I
Inserting pages (for faxing or copying) . . . . . . . . . . . . . . . . . . . . . . . . 42-43
Installation
AC power line connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Drum and toner cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21-26
Fax machine, location of . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Handset and its cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Phone line connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Power line connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Paper for printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26-28
Paper-handling parts, attaching . . . . . . . . . . . . . . . . . . . . . . . . . . . 28-29
Telephone (attaching a second phone – yours) . . . . . . . . . . . . . . . . . . . 32
J
Jammed paper, removing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190-195
Journal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125-127
“Junk fax,” blocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176-177
L
Light contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Line connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . See Installation
Location ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
M
Mailboxes, SecureMail . . . . . . . . . . . . . . . . . See Confidential transmission
Making copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57-60
Memory capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . See Specifications
Memory transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44-45
Monitor speaker, setting volume of . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Multipurpose tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Multitasking, power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
N
Normal resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11, 38, 61
Numbering pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
O
One-touch numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72-82
See also Programmable one-touch keys
Out-of-paper reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
232
P
Page numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Page capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . See Specifications
Paper cassette, loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26-28
Pause character, entering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39-40, 71
PBX, using with . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
PC, using with . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . See Connectivity port
Phone and electrical requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 20, 227
Polling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131-137
Being polled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132-133
Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Power multitasking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Printing user settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Printing a program list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Print reduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60, 64-66
Copies only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Faxes only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64-66
Print quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196-199
Program list, printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Programmable one-touch keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141-163
R
RCRs (receives confirmation reports) . . . . . . . . . . . . . . . . . . . . . . . 127-130
Receiving faxes (basic instructions) . . . . . . . . . . . . . . . . . . . . . . . . . . 54-55
Redialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50-53
Reduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . See Print reduction
Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228-229
Relay broadcasting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99-103
Reports, confirmation (TCR and RCR) . . . . . . . . . . . . . . . . . . . . . . 127-130
Requirements, phone and electrical . . . . . . . . . . . . . . . . . . . . . . . . . 20, 227
Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11, 38, 61
Rings, setting number on which to answer . . . . . . . . . . . . . . . . . . . . 66-67
233
S
Scanning width . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42, 61-63
Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61-63
Security transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173-175
Sending faxes (basic instructions) . . . . . . . . . . . . . . . . . . . . . . . . . . . 38-53
Settings list, printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Sorting (in Copy mode) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Speaker, monitor, setting volume of . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Special dialing characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Special features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121-140
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Speed-dial numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70, 82-92
Stamp, transmission confirmation . . . . . . . . . . . . . . . . . . . . . . . . . . . 68-69
Subscriber ID, setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34-37
Superfine resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11, 38, 61
Surge suppressor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
T
TCRs (transmit confirmation reports) . . . . . . . . . . . . . . . . . . . . . . 127-130
Telephone features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Time and date, setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34-37
Tone and pulse, setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34-37
Toner and drum cartridges, installing . . . . . . . . . . . . . . . . . . . . . . . . 21-26
Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . See Sending faxes
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190-212
Transmit Terminal Identifier (TTI), setting . . . . . . . . . . . . . . . . . . . . 34-37
U
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
User settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34-37, 61-69
V
Voice mail, possible trouble with . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Volume setting for monitor speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Voltage requirements and power consumption . . . . . . . . . . . . . . . . 20, 227
234
Beyond the basics
What’s inside this section
User settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Autodialer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
It’s a great phone, too . . . . . . . . . . . . . . . . . . . . . . . . . 96
Broadcasting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Delayed transmission . . . . . . . . . . . . . . . . . . . . . . . . 104
Batch transmission . . . . . . . . . . . . . . . . . . . . . . . . . 110
Special features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Programmable one-touch keys . . . . . . . . . . . . . . . . 141
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Connectivity port . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
For a more detailed Table of Contents, please turn to page 5 of
this guide.
100 Oakview Drive
Trumbull, Connecticut 06611-4724
FX 30032 3/98 © 1998 Pitney Bowes, Inc. All Rights Reserved. Printed in U.S.A.