HP LaserJet 5200/5200L Series printers Service

HP LaserJet 5200/5200L Series printers
Service Manual
HP LaserJet 5200 Series printers
Service Manual
Copyright and license
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© 2006 Copyright Hewlett-Packard
Development Company, L.P.
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Edition 1, 3/2006
Part number Q7543-90934
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Table of contents
1 Product information
Quick access to printer information ...................................................................................................... 2
Printers at a glance .............................................................................................................................. 3
HP LaserJet 5200 Series printers ........................................................................................ 3
Features at a glance ............................................................................................................................. 4
Walkaround .......................................................................................................................................... 6
Control-panel overview ......................................................................................................................... 8
Printer software .................................................................................................................................. 10
Printer drivers .................................................................................................................... 10
Driver Autoconfiguration .................................................................................... 10
Update Now ...................................................................................................... 11
HP Driver Preconfiguration ............................................................................... 11
Additional drivers ............................................................................................................... 11
Opening the printer drivers ................................................................................................ 12
Software for Macintosh computers .................................................................................... 12
Installing Macintosh printing system software for networks .............................. 13
Installing Macintosh printing system software for direct connections
(USB) ................................................................................................................ 13
To remove software from Macintosh operating systems ................................... 14
Software for networks ........................................................................................................ 14
HP Web Jetadmin ............................................................................................. 14
UNIX .................................................................................................................. 14
Linux .................................................................................................................. 15
Utilities ............................................................................................................................... 15
HP Easy Printer Care Software ......................................................................... 15
Embedded Web server ..................................................................................... 15
Other components and utilities .......................................................................... 15
Selecting print media .......................................................................................................................... 16
Supported media sizes ...................................................................................................... 16
Supported media types ...................................................................................................... 18
2 Installation and configuration
What is in the box ............................................................................................................................... 20
Identification ....................................................................................................................................... 21
Model and serial numbers ................................................................................................. 21
Site requirements ............................................................................................................................... 22
Physical specifications ....................................................................................................... 22
Space requirements ........................................................................................................... 22
Input/Output (I/O) configuration .......................................................................................................... 23
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Parallel configuration ......................................................................................................... 23
USB configuration .............................................................................................................. 23
Connecting the USB cable ................................................................................ 23
Network configuration ........................................................................................................ 24
Manually configuring TCP/IP parameters from the control panel ...................... 24
Setting an IP address ....................................................................... 24
Setting the subnet mask ................................................................... 25
Setting the default gateway .............................................................. 25
Disabling network protocols (optional) .............................................................. 26
To enable or disable IPX/SPX .......................................................... 26
To enable or disable AppleTalk ........................................................ 26
To disable DLC/LLC ......................................................................... 27
Enhanced I/O (EIO) configuration ..................................................................... 27
HP Jetdirect EIO print servers .......................................................... 27
Connecting to a network or a computer ............................................................................. 27
Installing printer memory .................................................................................................................... 30
To install printer memory ................................................................................................... 30
Checking DIMM installation ............................................................................................... 34
Installing CompactFlash cards ........................................................................................................... 35
Checking CompactFlash installation .................................................................................................. 39
Enabling memory (Windows only) ...................................................................................................... 40
3 Maintenance
Managing supplies ............................................................................................................................. 42
Approximate print-cartridge replacement intervals ............................................................ 42
Managing the print cartridge .............................................................................................. 42
Print-cartridge life expectancy ........................................................................... 42
Print-cartridge storage ....................................................................................... 42
HP print cartridges ............................................................................................ 42
HP policy on non-HP print cartridges ................................................................ 42
Print-cartridge authentication ............................................................................ 43
HP fraud hotline and Web site .......................................................................... 43
Checking supply levels ...................................................................................................... 43
To check supplies by using the control panel ................................................... 43
To check supplies by using HP Web Jetadmin ................................................. 43
To check supplies using the embedded Web server ........................................ 43
Replacing supplies and parts ............................................................................................................. 44
Supply replacement guidelines .......................................................................................... 44
Life expectancy of consumable parts ................................................................................ 44
Changing the print cartridge .............................................................................................. 44
To change the print cartridge ............................................................................ 45
Cleaning the printer ............................................................................................................................ 48
Cleaning the printer manually ............................................................................................ 49
Cleaning the paper path using the printer control panel .................................................... 49
Cleaning spilled toner ........................................................................................................ 50
Vacuum specifications ...................................................................................... 50
4 Theory of operation
Engine control system ........................................................................................................................ 52
Power-on sequence ........................................................................................................... 53
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Motors, fans, and solenoids ............................................................................................... 53
Laser/scanner system ........................................................................................................................ 55
Pickup-and-feed-system ..................................................................................................................... 56
Cassette (tray 2) pickup mechanism ................................................................................. 57
Multipurpose-tray (tray 1) pickup mechanism .................................................................... 58
Jam detection .................................................................................................................... 58
Image-formation system ..................................................................................................................... 59
Image-formation process ................................................................................................... 60
Latent-image formation block ............................................................................................ 60
Step 1: primary charging ................................................................................... 60
Step 2: laser-beam exposure ............................................................................ 61
Development block ............................................................................................................ 61
Step 3: developing ............................................................................................ 61
Transfer block .................................................................................................................... 61
Step 4: image transfer ....................................................................................... 61
Step 5: separation from the drum ...................................................................... 62
Fixing block ........................................................................................................................ 62
Step 6: fusing .................................................................................................... 62
Drum-cleaning block .......................................................................................................... 62
Step 7: drum cleaning ....................................................................................... 62
Print cartridge .................................................................................................................... 63
Print-cartridge activation .................................................................................................... 63
5 Removal and replacement
Removal and replacement strategy .................................................................................................... 66
Introduction ........................................................................................................................ 66
Required tools .................................................................................................................... 66
Types of screws ................................................................................................................. 67
Service approach ............................................................................................................... 67
Before performing service .................................................................................................. 68
After performing service ..................................................................................................... 68
Parts removal order ........................................................................................................... 68
Customer self-repair parts .................................................................................................................. 70
Tray 1 pickup roller ............................................................................................................ 70
Tray 2 pickup roller ............................................................................................................ 72
Tray 2 separation pad ........................................................................................................ 73
Tray 3 retard roller ............................................................................................................. 74
Tray 3 pickup and feed rollers ........................................................................................... 75
Formatter ........................................................................................................................... 76
CompactFlash cards .......................................................................................................... 77
DIMMs ............................................................................................................................... 80
Control-panel overlay ......................................................................................................... 84
Duplexer ............................................................................................................................ 84
External doors, covers, and panels .................................................................................................... 86
Right cover ......................................................................................................................... 86
Lower back cover ............................................................................................................... 86
Face-up bin ........................................................................................................................ 87
Top cover ........................................................................................................................... 89
Left cover ........................................................................................................................... 92
Left front cover ................................................................................................................... 94
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Face-down cover ............................................................................................................... 95
Tray 2 ................................................................................................................................. 96
Right front cover ................................................................................................................ 96
Right lower cover ............................................................................................................... 97
DC controller cover .......................................................................................................... 100
Cartridge door unit ........................................................................................................... 100
Control panel ................................................................................................................... 108
Internal assemblies .......................................................................................................................... 110
Laser/scanner .................................................................................................................. 110
Formatter ......................................................................................................................... 111
Fuser ................................................................................................................................ 112
Cassette-paper pickup unit .............................................................................................. 113
Face-down delivery unit ................................................................................................... 118
Main motor ....................................................................................................................... 120
Fuser motor ..................................................................................................................... 125
Main fan ........................................................................................................................... 126
Sub fan ............................................................................................................................ 129
Registration unit ............................................................................................................... 134
Transfer roller .................................................................................................................. 135
Paper-feed unit ................................................................................................................ 136
Printed circuit assemblies (PCAs) .................................................................................................... 139
DC controller .................................................................................................................... 139
High-voltage power supply .............................................................................................. 142
Low-voltage power supply PCA ....................................................................................... 151
Duplexer ........................................................................................................................................... 155
Duplexer .......................................................................................................................... 155
Duplexer left cover ........................................................................................................... 156
Duplexer right cover ......................................................................................................... 157
Duplexer top cover ........................................................................................................... 158
Duplexer back cover ........................................................................................................ 159
Duplexer feed motor ........................................................................................................ 161
Duplexer fan .................................................................................................................... 164
Duplexer PCA .................................................................................................................. 167
500-sheet feeder .............................................................................................................................. 169
500-sheet feeder front cover ............................................................................................ 169
500-sheet feeder left front cover ...................................................................................... 170
500-sheet feeder left cover .............................................................................................. 170
500-sheet feeder right front cover .................................................................................... 172
500-sheet feeder right cover ............................................................................................ 173
500-sheet feeder rear dust cover ..................................................................................... 175
500-sheet feeder paper-pickup unit ................................................................................. 176
500-sheet feeder lifter drive unit ...................................................................................... 180
500-sheet feeder drive unit .............................................................................................. 182
500-sheet feeder drive PCA ............................................................................................ 186
500-sheet feeder pickup motor ........................................................................................ 186
6 Troubleshooting
Introduction ....................................................................................................................................... 191
Basic troubleshooting checklist ........................................................................................................ 192
Factors that affect printer performance ............................................................................ 192
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Troubleshooting flowchart ................................................................................................................ 193
Step 1: Does READY appear on the control-panel display? ........................................... 193
Step 2: Can you print a configuration page? ................................................................... 193
Step 3: Can you print from a program? .......................................................................... 194
Step 4: Does the job print as expected? .......................................................................... 195
Step 5: Does the printer select the trays? ........................................................................ 196
Solving general printing problems .................................................................................................... 198
Control-panel message types ........................................................................................................... 201
Control-panel messages .................................................................................................................. 202
Replacement-parts configuration ..................................................................................................... 220
Formatter and DC controller ............................................................................................ 220
Formatter (new) ............................................................................................................... 220
DC controller (new or previously installed in another printer) .......................................... 220
Formatter ......................................................................................................................... 220
Guidelines for using paper ............................................................................................................... 221
Printing special pages ...................................................................................................................... 222
Data collection .................................................................................................................................. 223
General paper-path troubleshooting ................................................................................................. 224
Paper-path checklist ........................................................................................................ 224
Jams in tray 1 .................................................................................................................. 225
Jams in tray 2 or the optional 500-sheet feeder .............................................................. 225
Common causes of jams .................................................................................................................. 226
Jam locations ................................................................................................................................... 227
Jam recovery ................................................................................................................... 229
Clearing jams ................................................................................................................................... 230
Clearing jams from the input-tray areas ........................................................................... 230
Clearing jams from the print-cartridge area ..................................................................... 231
Clearing jams from the output-bin areas .......................................................................... 233
Clearing jams from the optional duplexer ........................................................................ 235
Solving repeated jams ..................................................................................................... 236
Troubleshooting print-quality problems ............................................................................................ 238
Print-quality problems associated with media .................................................................. 238
Print-quality problems associated with the environment .................................................. 238
Print-quality problems associated with jams .................................................................... 238
Image-defect examples ................................................................................................... 238
Light print (partial page) .................................................................................................. 240
Light print (entire page) .................................................................................................... 240
Specks ............................................................................................................................. 241
Dropouts .......................................................................................................................... 241
Lines ................................................................................................................................ 242
Gray background ............................................................................................................. 242
Toner smear .................................................................................................................... 243
Loose toner ...................................................................................................................... 243
Repeating defects ............................................................................................................ 244
Repeating image .............................................................................................................. 244
Misformed characters ...................................................................................................... 244
Page skew ....................................................................................................................... 245
Curl or wave ..................................................................................................................... 245
Wrinkles or creases ........................................................................................................ 246
Vertical white lines ........................................................................................................... 246
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Tire tracks ........................................................................................................................ 247
White spots on black ....................................................................................................... 247
Scattered lines ................................................................................................................. 247
Blurred print ..................................................................................................................... 248
Random image repetition ................................................................................................ 248
Interface troubleshooting .................................................................................................................. 250
Communication checks .................................................................................................... 250
AUTOEXEC.BAT standard configurations ....................................................................... 250
Parallel MS-DOS commands .......................................................................... 250
Printer Job Language (PJL) commands .......................................................................... 250
@PJL [Enter] ................................................................................................... 250
UEL ................................................................................................................. 251
@PJL COMMENT ........................................................................................... 251
@PJL INFO CONFIG ...................................................................................... 251
@PJL INFO ID ................................................................................................ 251
@PJL INFO USTATUS ................................................................................... 251
@PJL INFO PAGECOUNT ............................................................................. 251
@PJL JOB ...................................................................................................... 251
@PJL EOJ ...................................................................................................... 252
@PJL ECHO ................................................................................................... 252
@PJL USTATUS JOB=ON/OFF ..................................................................... 252
@PJL USTATUSOFF ..................................................................................... 252
Changing printer-control-panel configuration settings ...................................................................... 253
Changing control-panel settings ...................................................................................... 253
To change a control-panel setting ................................................................... 253
Show address .................................................................................................................. 253
Tray-behavior options ...................................................................................................... 254
Sleep Delay ..................................................................................................................... 255
Personality ....................................................................................................................... 256
Clearable warnings .......................................................................................................... 256
Auto continue ................................................................................................................... 257
Cartridge low .................................................................................................................... 257
Cartridge-out response .................................................................................................... 257
Jam recovery ................................................................................................................... 258
RAM disk ......................................................................................................................... 258
Language ......................................................................................................................... 259
Fuser modes .................................................................................................................... 259
Using the control-panel menus ......................................................................................................... 261
To use the menus ............................................................................................................ 261
Show Me How menu ........................................................................................................................ 262
Retrieve Job menu .......................................................................................................................... 263
Information menu ............................................................................................................................. 264
Paper Handling menu ....................................................................................................................... 265
Configure Device menu .................................................................................................................... 266
Printing submenu ............................................................................................................. 266
Print Quality submenu ..................................................................................................... 268
System Setup submenu ................................................................................................... 271
I/O submenu .................................................................................................................... 275
Resets submenu .............................................................................................................. 276
Diagnostics menu ............................................................................................................................. 277
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Service menu ................................................................................................................................... 278
Tools for troubleshooting .................................................................................................................. 279
Using the configuration page ........................................................................................... 279
Using the embedded Web server .................................................................................... 280
Accessing the embedded Web server ............................................................ 281
Information tab ................................................................................................ 281
Settings tab ..................................................................................................... 281
Setting the real-time clock ............................................................................... 282
Networking tabs .............................................................................................. 282
Other links ....................................................................................................... 282
Configuration pages ......................................................................................................... 283
Configuration page .......................................................................................... 283
HP embedded Jetdirect page .......................................................................... 283
Paper-handling configuration page ................................................................. 284
Finding important information on the configuration page ................................ 284
Print the supplies status page .......................................................................................... 285
Print the usage page ........................................................................................................ 286
Print the file directory page .............................................................................................. 288
Print the PCL font list page .............................................................................................. 289
Print the PS font list page ................................................................................................ 290
Diagnostics ....................................................................................................................................... 291
Embedded HP Jetdirect LEDs ......................................................................................... 291
Heartbeat LED ................................................................................................................. 292
Printer resets .................................................................................................................................... 293
Cold reset ........................................................................................................................ 293
To perform a cold reset ................................................................................... 293
NVRAM initialization ........................................................................................................ 293
To initialize NVRAM ........................................................................................ 294
Perform the self test ......................................................................................................... 294
Save + Restore ................................................................................................................ 294
Replacing the formatter and the DC controller ................................................ 295
Replacing the formatter only ........................................................................... 295
Replacing the DC controller only ..................................................................... 296
Service menu (service PIN codes) .................................................................................. 296
Service ID ........................................................................................................ 297
Restoring the Service ID ................................................................................. 297
Converting the Service ID to an actual date .................................................... 297
Test pages ........................................................................................................................................ 298
Engine-test page .............................................................................................................. 298
Formatter-test page ......................................................................................................... 298
Troubleshooting network printing problems ..................................................................................... 299
Troubleshooting common Windows problems ................................................................................ 300
Troubleshooting common Macintosh problems ................................................................................ 301
Troubleshooting Linux problems ...................................................................................................... 303
Troubleshooting common PostScript problems ................................................................................ 304
General problems ............................................................................................................ 304
7 Parts and diagrams
Parts ................................................................................................................................................. 310
How to use the parts lists and diagrams .......................................................................................... 311
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Types of screws ............................................................................................................................... 311
Related documentation and software ............................................................................................... 312
Accessories and supplies ................................................................................................................. 312
External panels and covers .............................................................................................................. 316
Internal components ......................................................................................................................... 320
Paper-feed assembly ....................................................................................................................... 326
Face-up delivery assembly ............................................................................................................... 328
Face-down delivery assembly .......................................................................................................... 330
PCAs ................................................................................................................................................ 332
Fuser ................................................................................................................................................ 334
Cassette (tray 2) ............................................................................................................................... 336
Cassette (tray 2) paper-pickup assembly ......................................................................................... 338
500-sheet feeder cassette (tray 3) ................................................................................................... 340
500-sheet feeder, cassette, external panels and covers .................................................................. 342
500-sheet feeder internal components ............................................................................................. 344
500-sheet feeder paper-pickup assembly ........................................................................................ 346
500-sheet feeder drive assembly ..................................................................................................... 348
500-sheet feeder lifter-drive assembly ............................................................................................. 350
500-sheet feeder PCA ...................................................................................................................... 352
Duplexer ........................................................................................................................................... 354
Duplexing PCA assembly ................................................................................................................. 358
Duplexing-feed drive assembly ........................................................................................................ 360
Alphabetical parts list ....................................................................................................................... 362
Numerical parts list ........................................................................................................................... 369
Appendix A Printer specifications
Electrical specifications .................................................................................................................... 378
Power-consumption specifications ................................................................................................... 379
Acoustic specifications ..................................................................................................................... 380
Operating-environment specifications .............................................................................................. 381
Appendix B Product warranty
Hewlett-Packard Limited Warranty Statement ................................................................................. 384
Availability of support and service .................................................................................................... 385
HP maintenance agreements ........................................................................................................... 386
Next-Day Onsite Service ................................................................................................. 386
Appendix C Regulatory statements
FCC regulations ............................................................................................................................... 388
Declaration of conformity .................................................................................................................. 389
Safety statements ............................................................................................................................. 390
Laser safety ..................................................................................................................... 390
Canadian DOC regulations .............................................................................................. 390
EMI statement (Korea) ..................................................................................................... 390
VCCI statement (Japan) .................................................................................................. 390
Power cord statement (Japan) ......................................................................................... 390
Laser statement for Finland ............................................................................................. 391
Index ................................................................................................................................................................. 393
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List of tables
Table 1-1
Table 1-2
Table 1-3
Table 2-1
Table 4-1
Table 6-1
Table 6-2
Table 6-3
Table 6-4
Table 6-5
Table 7-1
Table 7-2
Table 7-3
Table 7-4
Table 7-5
Table 7-6
Table 7-7
Table 7-8
Table 7-9
Table 7-10
Table 7-11
Table 7-12
Table 7-13
Table 7-14
Table 7-15
Table 7-16
Table 7-17
Table 7-18
Table 7-19
Table 7-20
Table 7-21
Table 7-22
Table 7-23
Table 7-24
Table 7-25
Table 7-26
Table 7-27
Table A-1
Table A-2
Table A-3
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Printer guides ..................................................................................................................................... 2
HP LaserJet 5200 Series printer configurations ................................................................................ 3
Features ............................................................................................................................................. 4
Physical dimensions for the HP LaserJet 5200 Series printers ....................................................... 22
Sequence of operation ..................................................................................................................... 52
Causes for jams in tray 1 ............................................................................................................... 225
Causes for jams in tray 2 or the optional 500-sheet feeder ........................................................... 225
Fuser modes .................................................................................................................................. 259
Optimize modes ............................................................................................................................. 260
Important information on the configuration pages .......................................................................... 284
Technical support Web sites .......................................................................................................... 312
Accessories and supplies ............................................................................................................... 312
External panels and covers ............................................................................................................ 317
External panels and covers ............................................................................................................ 319
Internal components (1 of 3) .......................................................................................................... 321
Internal components (2 of 3) .......................................................................................................... 323
Internal components (3 of 3) .......................................................................................................... 325
Paper-feed assembly ..................................................................................................................... 327
Face-up delivery assembly ............................................................................................................ 329
Face-down delivery assembly ...................................................................................................... 331
PCA assembly .............................................................................................................................. 333
Fuser ............................................................................................................................................ 335
Cassette (tray 2) ........................................................................................................................... 337
Cassette (tray 2) paper-pickup assembly .................................................................................... 339
500-sheet feeder cassette (tray 3) ............................................................................................... 341
500-sheet feeder cassette external panels and covers ............................................................... 343
500-sheet feeder internal components ........................................................................................ 345
500-sheet feeder paper-pickup assembly .................................................................................... 347
500-sheet feeder drive assembly ................................................................................................. 349
500-sheet feeder lifter-drive assembly ......................................................................................... 351
500-sheet feeder PCA ................................................................................................................. 353
Duplexer ....................................................................................................................................... 355
Duplexer ....................................................................................................................................... 357
Duplexing PCA assembly ............................................................................................................. 359
Duplexing-feed drive assembly .................................................................................................... 361
Alphabetical parts list ................................................................................................................... 362
Numerical parts list ....................................................................................................................... 369
Electrical specifications for the HP LaserJet 5200 Series printer .................................................. 378
Power consumption (average, in watts) ........................................................................................ 379
Sound power and pressure level ................................................................................................... 380
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Table A-4 Operating-environment specifications ........................................................................................... 381
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List of figures
Figure 1-1
Figure 1-2
Figure 1-3
Figure 1-4
Figure 2-1
Figure 2-2
Figure 2-3
Figure 2-4
Figure 2-5
Figure 3-1
Figure 4-1
Figure 4-2
Figure 4-3
Figure 4-4
Figure 4-5
Figure 4-6
Figure 4-7
Figure 4-8
Figure 4-9
Figure 4-10
Figure 4-11
Figure 4-12
Figure 4-13
Figure 4-14
Figure 4-15
Figure 5-1
Figure 5-2
Figure 5-3
Figure 5-4
Figure 5-5
Figure 5-6
Figure 5-7
Figure 5-8
Figure 5-9
Figure 5-10
Figure 5-11
Figure 5-12
Figure 5-13
Figure 5-14
Figure 5-15
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Front view ......................................................................................................................................... 6
Back view .......................................................................................................................................... 7
Interface ports ................................................................................................................................... 7
Control panel buttons and lights ....................................................................................................... 8
What is in the shipping box ............................................................................................................. 20
Model and serial numbers ............................................................................................................... 21
Space requirements ........................................................................................................................ 22
Parallel configuration ...................................................................................................................... 23
Connecting the USB cable .............................................................................................................. 24
Cleaning the printer ......................................................................................................................... 48
Engine control system ..................................................................................................................... 52
Power-on sequence ........................................................................................................................ 53
Motors, fans, and solenoids (1 of 2) ............................................................................................... 53
Motors, fans, and solenoids (2 of 2) ............................................................................................... 54
Laser/scanner system ..................................................................................................................... 55
Pickup-and-feed-system ................................................................................................................. 57
Cassette (tray 2) pickup mechanism ............................................................................................... 58
Image-formation system ................................................................................................................. 59
Image-formation process ................................................................................................................ 60
Primary charging ........................................................................................................................... 60
Laser-beam exposure ................................................................................................................... 61
Image transfer ............................................................................................................................... 61
Separation from the drum ............................................................................................................. 62
Fusing ........................................................................................................................................... 62
Print cartridge ................................................................................................................................ 63
Screwdrivers ................................................................................................................................... 66
Parts removal order ........................................................................................................................ 69
Removing the tray 1 pickup roller (1 of 3) ....................................................................................... 70
Removing the tray 1 pickup roller (2 of 3) ....................................................................................... 71
Removing the tray 1 pickup roller (3 of 3) ....................................................................................... 71
Removing the tray 2 pickup roller (1 of 2) ....................................................................................... 72
Removing the tray 2 pickup roller (2 of 2) ....................................................................................... 72
Removing the tray 2 separation pad (1 of 3) .................................................................................. 73
Removing the tray 2 separation pad (2 of 3) .................................................................................. 73
Removing the tray 2 separation pad (3 of 3) ................................................................................ 74
Removing the tray 3 retard roller (1 of 2) ...................................................................................... 74
Removing the tray 3 retard roller (2 of 2) ...................................................................................... 75
Removing the tray 3 pickup and feed rollers (1 of 2) .................................................................... 75
Removing the tray 3 pickup and feed rollers (2 of 2) .................................................................... 76
Removing the formatter ................................................................................................................ 76
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Figure 5-16
Figure 5-17
Figure 5-18
Figure 5-19
Figure 5-20
Figure 5-21
Figure 5-22
Figure 5-23
Figure 5-24
Figure 5-25
Figure 5-26
Figure 5-27
Figure 5-28
Figure 5-29
Figure 5-30
Figure 5-31
Figure 5-32
Figure 5-33
Figure 5-34
Figure 5-35
Figure 5-36
Figure 5-37
Figure 5-38
Figure 5-39
Figure 5-40
Figure 5-41
Figure 5-42
Figure 5-43
Figure 5-44
Figure 5-45
Figure 5-46
Figure 5-47
Figure 5-48
Figure 5-49
Figure 5-50
Figure 5-51
Figure 5-52
Figure 5-53
Figure 5-54
Figure 5-55
Figure 5-56
Figure 5-57
Figure 5-58
Figure 5-59
Figure 5-60
Figure 5-61
Figure 5-62
Figure 5-63
Figure 5-64
Figure 5-65
xiv
Removing the CompactFlash cards (1 of 10) ............................................................................... 77
Removing the CompactFlash cards (2 of 10) ............................................................................... 77
Removing the CompactFlash cards (3 of 10) ............................................................................... 77
Removing the CompactFlash cards (4 of 10) ............................................................................... 78
Removing the CompactFlash cards (5 of 10) ............................................................................... 78
Removing the CompactFlash cards (6 of 10) ............................................................................... 78
Removing the CompactFlash cards (7 of 10) ............................................................................... 79
Removing the CompactFlash cards (8 of 10) ............................................................................... 79
Removing the CompactFlash cards (9 of 10) ............................................................................... 79
Removing the CompactFlash cards (10 of 10) ............................................................................. 80
Removing the DIMMs (1 of 12) ..................................................................................................... 80
Removing the DIMMs (2 of 12) ..................................................................................................... 80
Removing the DIMMs (3 of 12) ..................................................................................................... 81
Removing the DIMMs (4 of 12) ..................................................................................................... 81
Removing the DIMMs (5 of 12) ..................................................................................................... 82
Removing the DIMMs (6 of 12) ..................................................................................................... 82
Removing the DIMMs (7 of 12) ..................................................................................................... 82
Removing the DIMMs (8 of 12) ..................................................................................................... 83
Removing the DIMMs (9 of 12) ..................................................................................................... 83
Removing the DIMMs (10 of 12) ................................................................................................... 83
Removing the DIMMs (11 of 12) ................................................................................................... 84
Removing the DIMMs (12 of 12) ................................................................................................... 84
Removing the duplexer ................................................................................................................. 85
Removing the right cover .............................................................................................................. 86
Removing the lower back cover .................................................................................................... 86
Removing the face-up bin (1 of 4) ................................................................................................ 87
Removing the face-up bin (2 of 4) ................................................................................................ 87
Removing the face-up bin (3 of 4) ................................................................................................ 88
Removing the face-up bin (4 of 4) ................................................................................................ 88
Removing the top cover (1 of 5) .................................................................................................... 89
Removing the top cover (2 of 5) .................................................................................................... 90
Removing the top cover (3 of 5) .................................................................................................... 90
Removing the top cover (4 of 5) .................................................................................................... 91
Removing the top cover (5 of 5) .................................................................................................... 91
Removing the left cover (1 of 5) .................................................................................................... 92
Removing the left cover (2 of 5) .................................................................................................... 93
Removing the left cover (3 of 5) .................................................................................................... 93
Removing the left cover (4 of 5) .................................................................................................... 94
Removing the left cover (5 of 5) .................................................................................................... 94
Removing the left front cover ........................................................................................................ 95
Removing the face-down cover .................................................................................................... 96
Removing tray 2 ............................................................................................................................ 96
Removing the right front cover ...................................................................................................... 97
Removing the right lower cover (1 of 4) ........................................................................................ 98
Removing the right lower cover (2 of 4) ........................................................................................ 98
Removing the right lower cover (3 of 4) ........................................................................................ 99
Removing the right lower cover (4 of 4) ........................................................................................ 99
Removing the DC controller cover .............................................................................................. 100
Removing the cartridge door unit (1 of 14) ................................................................................. 101
Removing the cartridge door unit (2 of 14) ................................................................................. 101
ENWW
Figure 5-66
Figure 5-67
Figure 5-68
Figure 5-69
Figure 5-70
Figure 5-71
Figure 5-72
Figure 5-73
Figure 5-74
Figure 5-75
Figure 5-76
Figure 5-77
Figure 5-78
Figure 5-79
Figure 5-80
Figure 5-81
Figure 5-82
Figure 5-83
Figure 5-84
Figure 5-85
Figure 5-86
Figure 5-87
Figure 5-88
Figure 5-89
Figure 5-90
Figure 5-91
Figure 5-92
Figure 5-93
Figure 5-94
Figure 5-95
Figure 5-96
Figure 5-97
Figure 5-98
Figure 5-99
Figure 5-100
Figure 5-101
Figure 5-102
Figure 5-103
Figure 5-104
Figure 5-105
Figure 5-106
Figure 5-107
Figure 5-108
Figure 5-109
Figure 5-110
Figure 5-111
Figure 5-112
Figure 5-113
Figure 5-114
Figure 5-115
ENWW
Removing the cartridge door unit (3 of 14) ................................................................................. 102
Removing the cartridge door unit (4 of 14) ................................................................................. 102
Removing the cartridge door unit (5 of 14) ................................................................................. 103
Removing the cartridge door unit (6 of 14) ................................................................................. 103
Removing the cartridge door unit (7 of 14) ................................................................................. 104
Removing the cartridge door unit (8 of 14) ................................................................................. 104
Removing the cartridge door unit (9 of 14) ................................................................................. 105
Removing the cartridge door unit (10 of 14) ............................................................................... 105
Removing the cartridge door unit (11 of 14) ............................................................................... 106
Removing the cartridge door unit (12 of 14) ............................................................................... 106
Removing the cartridge door unit (13 of 14) ............................................................................... 107
Removing the cartridge door unit (14 of 14) ............................................................................... 107
Removing the control panel (1 of 2) ............................................................................................ 108
Removing the control panel (2 of 2) ............................................................................................ 109
Removing the laser/scanner (1 of 3) ........................................................................................... 110
Removing the laser/scanner (2 of 3) ........................................................................................... 111
Removing the laser/scanner (3 of 3) ........................................................................................... 111
Removing the formatter .............................................................................................................. 112
Removing the fuser ..................................................................................................................... 113
Removing the cassette-paper pickup unit (1 of 8) ...................................................................... 114
Removing the cassette-paper pickup unit (2 of 8) ...................................................................... 114
Removing the cassette-paper pickup unit (3 of 8) ...................................................................... 115
Removing the cassette-paper pickup unit (4 of 8) ...................................................................... 115
Removing the cassette-paper pickup unit (5 of 8) ...................................................................... 116
Removing the cassette-paper pickup unit (6 of 8) ...................................................................... 116
Removing the cassette-paper pickup unit (7 of 8) ...................................................................... 117
Removing the cassette-paper pickup unit (8 of 8) ...................................................................... 117
Removing the face-down delivery unit (1 of 4) ........................................................................... 118
Removing the face-down delivery unit (2 of 4) ........................................................................... 119
Removing the face-down delivery unit (3 of 4) ........................................................................... 119
Removing the face-down delivery unit (4 of 4) ........................................................................... 120
Removing the main motor (1 of 9) .............................................................................................. 121
Removing the main motor (2 of 9) .............................................................................................. 121
Removing the main motor (3 of 9) .............................................................................................. 122
Removing the main motor (4 of 9) ............................................................................................ 122
Removing the main motor (5 of 9) ............................................................................................ 123
Removing the main motor (6 of 9) ............................................................................................ 123
Removing the main motor (7 of 9) ............................................................................................ 124
Removing the main motor (8 of 9) ............................................................................................ 124
Removing the main motor (9 of 9) ............................................................................................ 125
Removing the fuser motor ......................................................................................................... 126
Removing the main fan (1 of 5) ................................................................................................ 127
Removing the main fan (2 of 5) ................................................................................................ 127
Removing the main fan (3 of 5) ................................................................................................ 128
Removing the main fan (4 of 5) ................................................................................................ 128
Removing the main fan (5 of 5) ................................................................................................ 129
Removing the sub fan (1 of 8) .................................................................................................. 130
Removing the sub fan (2 of 8) .................................................................................................. 130
Removing the sub fan (3 of 8) .................................................................................................. 131
Removing the sub fan (4 of 8) .................................................................................................. 131
xv
Figure 5-116
Figure 5-117
Figure 5-118
Figure 5-119
Figure 5-120
Figure 5-121
Figure 5-122
Figure 5-123
Figure 5-124
Figure 5-125
Figure 5-126
Figure 5-127
Figure 5-128
Figure 5-129
Figure 5-130
Figure 5-131
Figure 5-132
Figure 5-133
Figure 5-134
Figure 5-135
Figure 5-136
Figure 5-137
Figure 5-138
Figure 5-139
Figure 5-140
Figure 5-141
Figure 5-142
Figure 5-143
Figure 5-144
Figure 5-145
Figure 5-146
Figure 5-147
Figure 5-148
Figure 5-149
Figure 5-150
Figure 5-151
Figure 5-152
Figure 5-153
Figure 5-154
Figure 5-155
Figure 5-156
Figure 5-157
Figure 5-158
Figure 5-159
Figure 5-160
Figure 5-161
Figure 5-162
Figure 5-163
Figure 5-164
Figure 5-165
xvi
Removing the sub fan (5 of 8) .................................................................................................. 132
Removing the sub fan (6 of 8) .................................................................................................. 132
Removing the sub fan (7 of 8) .................................................................................................. 133
Removing the sub fan (8 of 8) .................................................................................................. 133
Removing the registration unit (1 of 2) ...................................................................................... 134
Removing the registration unit (2 of 2) ...................................................................................... 135
Removing the transfer roller ...................................................................................................... 136
Removing the paper-feed unit (1 of 4) ...................................................................................... 137
Removing the paper-feed unit (2 of 4) ...................................................................................... 137
Removing the paper-feed unit (3 of 4) ...................................................................................... 138
Removing the paper-feed unit (4 of 4) ...................................................................................... 138
Removing the DC controller (1 of 5) ......................................................................................... 139
Removing the DC controller (2 of 5) ......................................................................................... 140
Removing the DC controller (3 of 5) ......................................................................................... 140
Removing the DC controller (4 of 5) ......................................................................................... 141
Removing the DC controller (5 of 5) ......................................................................................... 141
Removing the high-voltage power supply (1 of 17) .................................................................. 142
Removing the high-voltage power supply (2 of 17) .................................................................. 143
Removing the high-voltage power supply (3 of 17) .................................................................. 143
Removing the high-voltage power supply (4 of 17) .................................................................. 144
Removing the high-voltage power supply (5 of 17) .................................................................. 144
Removing the high-voltage power supply (6 of 17) .................................................................. 145
Removing the high-voltage power supply (7 of 17) .................................................................. 145
Removing the high-voltage power supply (8 of 17) .................................................................. 146
Removing the high-voltage power supply (9 of 17) .................................................................. 146
Removing the high-voltage power supply (10 of 17) ................................................................ 147
Removing the high-voltage power supply (11 of 17) ................................................................ 147
Removing the high-voltage power supply (12 of 17) ................................................................ 148
Removing the high-voltage power supply (13 of 17) ................................................................ 148
Removing the high-voltage power supply (14 of 17) ................................................................ 149
Removing the high-voltage power supply (15 of 17) ................................................................ 149
Removing the high-voltage power supply (16 of 17) ................................................................ 150
Removing the high-voltage power supply (17 of 17) ................................................................ 150
Removing the low-voltage power supply PCA (1 of 6) ............................................................. 151
Removing the low-voltage power supply PCA (2 of 6) ............................................................. 152
Removing the low-voltage power supply PCA (3 of 6) ............................................................. 152
Removing the low-voltage power supply PCA (4 of 6) ............................................................. 153
Removing the low-voltage power supply PCA (5 of 6) ............................................................. 153
Removing the low-voltage power supply PCA (6 of 6) ............................................................. 154
Removing the duplexer ............................................................................................................. 155
Removing the duplexer left cover (1 of 2) ................................................................................. 156
Removing the duplexer left cover (2 of 2) ................................................................................. 156
Removing the duplexer right cover (1 of 2) ............................................................................... 157
Removing the duplexer right cover (2 of 2) ............................................................................... 157
Removing the duplexer top cover (1 of 3) ................................................................................. 158
Removing the duplexer top cover (2 of 3) ................................................................................. 158
Removing the duplexer top cover (3 of 3) ................................................................................. 159
Removing the duplexer back cover (1 of 2) .............................................................................. 160
Removing the duplexer back cover (2 of 2) .............................................................................. 160
Removing the duplexer feed motor (1 of 5) .............................................................................. 161
ENWW
Figure 5-166 Removing the duplexer feed motor (2 of 5) .............................................................................. 162
Figure 5-167 Removing the duplexer feed motor (3 of 5) .............................................................................. 162
Figure 5-168 Removing the duplexer feed motor (4 of 5) .............................................................................. 163
Figure 5-169 Removing the duplexer feed motor (5 of 5) .............................................................................. 163
Figure 5-170 Removing the duplexer fan (1 of 5) .......................................................................................... 164
Figure 5-171 Removing the duplexer fan (2 of 5) .......................................................................................... 165
Figure 5-172 Removing the duplexer fan (3 of 5) .......................................................................................... 165
Figure 5-173 Removing the duplexer fan (4 of 5) .......................................................................................... 166
Figure 5-174 Removing the duplexer fan (5 of 5) .......................................................................................... 166
Figure 5-175 Removing the duplexer PCA (1 of 3) ........................................................................................ 167
Figure 5-176 Removing the duplexer PCA (2 of 3) ........................................................................................ 167
Figure 5-177 Removing the duplexer PCA (3 of 3) ........................................................................................ 168
Figure 5-178 Removing the 500-sheet feeder front cover (1 of 2) ................................................................. 169
Figure 5-179 Removing the 500-sheet feeder front cover (2 of 2) ................................................................. 169
Figure 5-180 Removing the 500-sheet feeder left front cover ........................................................................ 170
Figure 5-181 Removing the 500-sheet feeder left cover (1 of 4) ................................................................... 171
Figure 5-182 Removing the 500-sheet feeder left cover (2 of 4) ................................................................... 171
Figure 5-183 Removing the 500-sheet feeder left cover (3 of 4) ................................................................... 172
Figure 5-184 Removing the 500-sheet feeder left cover (4 of 4) ................................................................... 172
Figure 5-185 Removing the 500-sheet feeder right front cover ..................................................................... 173
Figure 5-186 Removing the 500-sheet feeder right cover (1 of 3) ................................................................. 174
Figure 5-187 Removing the 500-sheet feeder right cover (2 of 3) ................................................................. 174
Figure 5-188 Removing the 500-sheet feeder right cover (3 of 3) ................................................................. 175
Figure 5-189 Removing the 500-sheet feeder rear dust cover ...................................................................... 176
Figure 5-190 Removing the 500-sheet feeder paper-pickup unit (1 of 6) ...................................................... 177
Figure 5-191 Removing the 500-sheet feeder paper-pickup unit (2 of 6) ...................................................... 177
Figure 5-192 Removing the 500-sheet feeder paper-pickup unit (3 of 6) ...................................................... 178
Figure 5-193 Removing the 500-sheet feeder paper-pickup unit (4 of 6) ...................................................... 178
Figure 5-194 Removing the 500-sheet feeder paper-pickup unit (5 of 6) ...................................................... 179
Figure 5-195 Removing the 500-sheet feeder paper-pickup unit (6 of 6) ...................................................... 179
Figure 5-196 Removing the 500-sheet feeder lifter drive unit (1 of 3) ............................................................ 180
Figure 5-197 Removing the 500-sheet feeder lifter drive unit (2 of 3) ............................................................ 181
Figure 5-198 Removing the 500-sheet feeder lifter drive unit (3 of 3) ............................................................ 181
Figure 5-199 Removing the 500-sheet feeder drive unit (1 of 7) ................................................................... 182
Figure 5-200 Removing the 500-sheet feeder drive unit (2 of 7) ................................................................... 183
Figure 5-201 Removing the 500-sheet feeder drive unit (3 of 7) ................................................................... 183
Figure 5-202 Removing the 500-sheet feeder drive unit (4 of 7) ................................................................... 184
Figure 5-203 Removing the 500-sheet feeder drive unit (5 of 7) ................................................................... 184
Figure 5-204 Removing the 500-sheet feeder drive unit (6 of 7) ................................................................... 185
Figure 5-205 Removing the 500-sheet feeder drive unit (7 of 7) ................................................................... 185
Figure 5-206 Removing the 500-sheet feeder drive PCA .............................................................................. 186
Figure 5-207 Removing the 500-sheet feeder pickup motor (1 of 4) ............................................................. 187
Figure 5-208 Removing the 500-sheet feeder pickup motor (2 of 4) ............................................................. 187
Figure 5-209 Removing the 500-sheet feeder pickup motor (3 of 4) ............................................................. 188
Figure 5-210 Removing the 500-sheet feeder pickup motor (4 of 4) ............................................................. 188
Figure 6-1 Jam locations (1 of 2) .................................................................................................................... 227
Figure 6-2 Jam locations (2 of 2) .................................................................................................................... 228
Figure 6-3 Clearing jams from the input-tray areas (1 of 3) ........................................................................... 230
Figure 6-4 Clearing jams from the input-tray areas (2 of 3) ........................................................................... 230
Figure 6-5 Clearing jams from the input-tray areas (3 of 3) ........................................................................... 231
ENWW
xvii
Figure 6-6
Figure 6-7
Figure 6-8
Figure 6-9
Figure 6-10
Figure 6-11
Figure 6-12
Figure 6-13
Figure 6-14
Figure 6-15
Figure 6-16
Figure 6-17
Figure 6-18
Figure 6-19
Figure 6-20
Figure 6-21
Figure 6-22
Figure 6-23
Figure 6-24
Figure 6-25
Figure 6-26
Figure 6-27
Figure 6-28
Figure 6-29
Figure 6-30
Figure 6-31
Figure 7-1
Figure 7-2
Figure 7-3
Figure 7-4
Figure 7-5
Figure 7-6
Figure 7-7
Figure 7-8
Figure 7-9
Figure 7-10
Figure 7-11
Figure 7-12
Figure 7-13
Figure 7-14
Figure 7-15
Figure 7-16
Figure 7-17
Figure 7-18
Figure 7-19
Figure 7-20
Figure 7-21
Figure 7-22
Figure 7-23
xviii
Clearing jams from the print-cartridge area (1 of 3) ...................................................................... 231
Clearing jams from the print-cartridge area (2 of 3) ...................................................................... 232
Clearing jams from the print-cartridge area (3 of 3) ...................................................................... 232
Clearing jams from the output-bin areas (1 of 4) .......................................................................... 233
Clearing jams from the output-bin areas (2 of 4) ........................................................................ 233
Clearing jams from the output-bin areas (3 of 4) ........................................................................ 234
Clearing jams from the output-bin areas (4 of 4) ........................................................................ 234
Clearing jams from the optional duplexer (1 of 4) ....................................................................... 235
Clearing jams from the optional duplexer (2 of 4) ....................................................................... 235
Clearing jams from the optional duplexer (3 of 4) ....................................................................... 235
Clearing jams from the optional duplexer (4 of 4) ....................................................................... 236
Configuration page ..................................................................................................................... 279
Embedded Web Server page ..................................................................................................... 280
Jetdirect page ............................................................................................................................. 283
Paper-handling configuration page ............................................................................................. 284
Supplies status page .................................................................................................................. 286
Usage page (1 of 2) .................................................................................................................... 287
Usage page (2 of 2) .................................................................................................................... 287
File directory page ...................................................................................................................... 288
PCL font list page ........................................................................................................................ 289
PS font list page .......................................................................................................................... 290
Formatter lights ........................................................................................................................... 291
Engine-test page switch .............................................................................................................. 298
Circuit diagram (1 of 3) ............................................................................................................... 305
Circuit diagram (2 of 3) ............................................................................................................... 306
Circuit diagram (3 of 3) ............................................................................................................... 307
External panel and covers ............................................................................................................ 316
Cartridge door unit ........................................................................................................................ 318
Internal components (1 of 3) ......................................................................................................... 320
Internal components (2 of 3) ......................................................................................................... 322
Internal components (3 of 3) ......................................................................................................... 324
Paper-feed assembly .................................................................................................................... 326
Face-up delivery assembly ........................................................................................................... 328
Face-down delivery assembly ....................................................................................................... 330
PCA assembly .............................................................................................................................. 332
Fuser ........................................................................................................................................... 334
Cassette (tray 2) ......................................................................................................................... 336
Cassette (tray 2) paper-pickup assembly ................................................................................... 338
500-sheet feeder cassette (tray 3) .............................................................................................. 340
500-sheet feeder cassette external panels and covers .............................................................. 342
500-sheet feeder internal components ....................................................................................... 344
500-sheet feeder paper-pickup assembly ................................................................................... 346
500-sheet feeder drive assembly ................................................................................................ 348
500-sheet feeder lifter-drive assembly ........................................................................................ 350
500-sheet feeder PCA ................................................................................................................ 352
Duplexer (1 of 2) ......................................................................................................................... 354
Duplexer (2 of 2) ......................................................................................................................... 356
Duplexing PCA assembly ........................................................................................................... 358
Duplexing-feed drive assembly ................................................................................................... 360
ENWW
1
ENWW
Product information
●
Quick access to printer information
●
Printers at a glance
●
Features at a glance
●
Walkaround
●
Control-panel overview
●
Printer software
●
Selecting print media
1
Quick access to printer information
Several references are available for use with this printer.
●
HP LaserJet 5200 Series printers: www.hp.com/support/lj5200 or www.hp.com/support/
lj5200L.
Table 1-1 Printer guides
Guide
Description
Getting started guide
Provides step-by-step instructions for installing and setting up the printer.
HP Jetdirect Embedded Print
Server Administrators Guide
Provides instructions to configure and troubleshoot the HP Jetdirect print server.
(Not available for the
HP LaserJet 5200L.)
Accessory and consumable
installation guides
Provide step-by-step instructions for installing the accessories and supplies. These guides
are supplied with the optional printer accessories and supplies.
(Not available for the
HP LaserJet 5200L.)
2
User guide
Provides detailed information for using and troubleshooting the printer. Available on the
printer CD.
Online Help
Provides information about options that are available in the printer drivers. To view a Help
file, open the online Help through the printer driver.
Chapter 1 Product information
ENWW
Printers at a glance
The HP LaserJet 5200 Series printers are available in the following configurations.
HP LaserJet 5200 Series printers
Table 1-2 HP LaserJet 5200 Series printer configurations
ENWW
HP LaserJet 5200
HP LaserJet 5200n
HP LaserJet 5200tn
HP LaserJet
5200dtn
HP LaserJet 5200L
●
Prints up to 35 pages per
minute (ppm)
The features of the
HP LaserJet 5200
printer, plus:
The features of the
HP LaserJet 5200
printer, plus:
●
Prints up to 25
ppm
●
The features of the
HP LaserJet 5200
printer, plus:
48 megabytes (MB) of
random access memory
(RAM), upgradable up to
512 MB
●
32 MB RAM,
upgradable to
128 MB
●
100-sheet
multipurpose tray
(tray 1), 250sheet input tray
(tray 2), and 250sheet output bin
●
Hi-Speed
universal serial
bus (USB) 2.0
port and IEEE
1284-compliant
parallel port
●
One open DIMM
slot
●
100-sheet multipurpose
tray (tray 1), 250-sheet
input tray (tray 2), and
250-sheet output bin
●
Hi-Speed universal
serial bus (USB) 2.0
port, IEEE 1284compliant parallel port,
and enhanced input/
output (EIO) slot
●
One open dual inline
memory module (DIMM)
slot
●
Two compact flash
memory slots for
accessibility
64 MB RAM
instead of 48
MB RAM
●
128 MB RAM
instead of 48 MB
RAM
●
HP Jetdirect
full-featured
embedded print
server to
connect to
10Base-T/
100 Base-TX
networks
●
HP Jetdirect fullfeatured
embedded print
server to
connect to
10Base-T/
100 Base-TX
networks
●
500-sheet input
tray (tray 3)
●
500-sheet input
tray (tray 3)
●
Automatic twosided (duplex)
printing
●
64 MB RAM
●
instead of 48 MB
RAM
●
HP Jetdirect fullfeatured
embedded print
server to
connect to
10Base-T/
100 Base-TX
networks
Printers at a glance
3
Features at a glance
Table 1-3 Features
Feature
Description
Performance
●
460 MHz processor
User interface
●
Control-panel help
●
Show Me How help topics in the control panel
●
HP Easy Printer Care Software (a Web-based status and troubleshooting tool)
●
Windows® and Macintosh printer drivers
●
Embedded Web server to gain access to support and to order supplies (administrator
tool for network-connected models only; not available for the HP LaserJet 5200L)
●
HP PCL 5e
●
HP PCL 6
●
PostScript® 3 emulation
●
FastRes 1200-produces 1200-dots-per-inch (dpi) print quality for fast, high-quality
printing of business text and graphics
●
ProRes 1200-produces 1200-dpi printing for the best quality in line art and graphic
images (HP LaserJet 5200 Series printers)
●
Produces 600-dpi print quality for fast, high-quality printing on business text and
graphics (HP LaserJet 5200L) and HP FastRes 1200 to create 1200-printing
●
Fonts, forms, and other macros
●
Job retention
●
103 built-in scalable PCL, 93 internal Postscript
●
80 printer-matching screen fonts in TrueType format available with the software solution
●
Additional fonts can be added by installing a CompactFlash font card (not available for
the HP LaserJet 5200L)
●
Optional 500-sheet input tray (tray 3) (standard on the HP 5200tn and HP LaserJet
5200dtn printers; not available for the HP LaserJet 5200L)
●
Optional duplexer (standard on the HP LaserJet 5200dtn printer; not available for the
HP LaserJet 5200L)
Printer drivers
Resolution
Storage features
Fonts
Accessories
NOTE A minimum of 96 MB of total printer memory is needed to be able to
print duplex jobs.
Connectivity
4
Chapter 1 Product information
●
100-pin 133 MHz dual inline memory modules (DIMMs)
●
CompactFlash cards (not available for the HP LaserJet 5200L)
●
HP Jetdirect 620n Fast Ethernet print server (not available for the HP LaserJet 5200L)
●
IEEE 1284-compliant parallel connection
●
Hi-Speed USB 2.0 connection
ENWW
Table 1-3 Features (continued)
Feature
Environmental features
Supplies
Accessibility
ENWW
Description
●
HP Jetdirect full-featured embedded print server (standard on the HP LaserJet 5200n,
HP LaserJet 5200tn, and HP LaserJet 5200dtn printers; not available for the
HP LaserJet 5200L)
●
HP Web Jetadmin software (not available for the HP LaserJet 5200L)
●
EIO slot (not available for the HP LaserJet 5200L)
●
Sleep delay setting
●
ENERGY STAR® qualified
●
The supplies status page contains information about toner level, page count, and
estimated pages remaining
●
The printer checks for an authentic HP print cartridge at cartridge installation
●
Internet-enabled supply-ordering capabilities (using HP Easy Printer Care Software)
●
The online user guide is compatible with text screen-readers
●
The print cartridge can be installed and removed by using one hand
●
All doors and covers can be opened by using one hand
●
Media can be loaded in tray 1 by using one finger
Features at a glance
5
Walkaround
1
2
3
4
7
6
5
Figure 1-1 Front view
6
1
Face-down bin
2
Long-media extension
3
Latch to open the front cover (provides access to the print cartridge)
4
Tray 1 (pull to open)
5
Tray 2
6
Control panel
7
Right-side cover (provides access to DIMMs and CompactFlash cards) and EIO slot (CompactFlash and EIO
slot not available for the HP LaserJet 5200L)
Chapter 1 Product information
ENWW
10
8
9
Figure 1-2 Back view
8
On/off switch
9
Interface ports
10
Face-up bin (pull to open)
1
EIO
2
3
4
5
Figure 1-3 Interface ports
ENWW
1
EIO slot (not available for the HP LaserJet 5200L)
2
Network connection (HP LaserJet 5200n, 5200tn, and 5200dtn printers only)
3
IEEE 1284B-compliant parallel connection
4
Power-plug connection
5
Hi-Speed USB 2.0 connection
Walkaround
7
Control-panel overview
The control panel provides controls for printer functions and shows messages about the printer, print
jobs, and supplies status.
11
1
10
2
?
9
Stop
Menu
3
Menu
Stop
Attention
Ready
Data
4
5 6
8
7
Figure 1-4 Control panel buttons and lights
Number
Button or light
Function
1
Control-panel display
●
Shows status information, menus, help information, and error
messages.
2
Help ( ) button
●
Provides information about the message on the control-panel
display.
3
Menu button
●
Opens and closes menus.
4
Ready light
●
On: The printer is online and ready to accept data to print.
●
Off: The printer cannot accept data because it is offline (paused)
or has experienced an error.
●
Blinking: The printer is going offline. The printer stops
processing the current print job and expels all of the active pages
from the paper path.
●
On: The printer has data to print, but is waiting to receive all of
the data.
●
Off: The printer has no data to print.
●
Blinking: The printer is processing or printing the data.
●
On: The printer has experienced a problem. Make note of the
message on the control-panel display, and then turn the printer
off and on.
●
Off: The printer is functioning without error.
●
Blinking: Action is required. See the control-panel display.
●
Cancels the current print job in process and expels all of the
active pages from the paper path. The time that it takes to cancel
the job depends on the size of the print job. (Press the button
only once.) Also clears continuable errors that are associated
with the canceled job.
5
6
7
8
Data light
Attention light
Stop button
Chapter 1 Product information
ENWW
NOTE The control-panel lights cycle while the print job is
cleared from both the printer and the computer, and then the
printer returns to the Ready state.
8
Down (
) button
●
Navigates to the next item in the list, or decreases the values of
numeric items.
9
Select (
) button
●
Clears an error condition when the condition is clearable
●
Saves the selected value for an item
●
Performs the action that is associated with the item that is
highlighted on the control-panel display
●
Backs up one level in the menu tree or backs up one numeric
entry
●
Closes menus if held down for more than 1 second
●
Navigates to the previous item in the list, or increases the value
of numeric items
10
11
ENWW
Back (
Up (
) button
) button
Control-panel overview
9
Printer software
The printing-system software is included with the printer. See the getting started guide for installation
instructions.
The printing system includes software for end users and network administrators, and printer drivers for
access to the printer features and communication with the computer.
NOTE For a list of printer drivers and updated HP printer software, go to www.hp.com/go/
lj5200_software or www.hp.com/go/lj5200L_software.
Printer drivers
Printer drivers allow you to gain access to the printer features and allow the computer to communicate
with the printer (using a printer language). Check the installation notes and readme files on the printer
CD for additional software and languages.
The HP LaserJet 5200 Series printers uses the PCL 5e, PCL 6, and PostScript 3 emulation printer
description language (PDL) drivers.
●
Use the PCL 6 printer driver for the best overall performance.
●
Use the PCL 5 printer driver for general office printing.
●
Use the PS driver for printing from PostScript-based programs, for compatibility with PostScript
Level 3 needs, or for PS flash font support.
Operating system
PCL 5e
PCL 6
PS 3 emulation
Windows 98, Windows Millennium (Me)
Windows 2000
Windows XP (32-bit)
Windows Server 2003 (32-bit)
Windows Server 2003 (64-bit)
Mac OS X V10.2 and later
1
2
3
Not all printer features are available from all drivers or operating systems.
For Windows 2000 and Windows XP (32-bit and 64-bit), download the PCL 5 driver from www.hp.com/go/lj5200_software
or www.hp.com/go/lj5200L_software.
For Windows XP (64-bit), download the PCL 6 driver from www.hp.com/go/lj5200_software or www.hp.com/go/
lj5200L_software.
The printer drivers include online Help that has instructions for common printing tasks and also describes
the buttons, checkboxes, and drop-down lists that are in the printer driver.
Driver Autoconfiguration
The HP LaserJet PCL 6 and PCL 5e drivers for Windows and the PS drivers for Windows 2000 and
Windows XP feature automatic discovery and driver configuration for printer accessories at the time of
installation. Some accessories that the Driver Autoconfiguration supports are the duplexing unit, optional
10
Chapter 1 Product information
ENWW
paper trays, and DIMMs. If the environment supports bidirectional communication, the installer presents
Driver Autoconfiguration as an installable component by default for a typical installation and for a custom
installation.
NOTE The duplexer and 500-sheet input tray (tray 3) are not available for the HP LaserJet
5200L.
Update Now
If you have modified the configuration of the HP LaserJet 5200 Series printer since installation, the driver
can be automatically updated with the new configuration in environments that support bidirectional
communication. Click the Update Now button to automatically reflect the new configuration in the driver.
NOTE The Update Now feature is not supported in environments where shared Windows 2000
or Windows XP clients are connected to Windows 2000 or Windows XP hosts.
HP Driver Preconfiguration
HP Driver Preconfiguration is a software architecture and set of tools that you can use to customize and
distribute HP software in managed corporate printing environments. Using HP Driver Preconfiguration,
information technology (IT) administrators can preconfigure the printing and device defaults for
HP printer drivers before installing the drivers in the network environment. For more information, see
the HP Driver Preconfiguration Support Guide, which is available at www.hp.com/support/lj5200.
Additional drivers
The following drivers are not included on the CD, but are available from www.hp.com/go/
lj5200_software.
ENWW
●
UNIX® model scripts
●
Linux drivers
Printer software
11
Opening the printer drivers
Operating System
To change the settings for all
print jobs until the software
program is closed
To change the default settings To change the product
for all print jobs
configuration settings
Windows 98 and Me
1.
On the File menu in the
software program, click
Print.
1.
Click Start, click Settings,
and then click Printers.
1.
Click Start, click Settings,
and then click Printers.
2.
Select the driver, and then
click Properties.
Right-click the driver icon,
and then select
Properties.
2.
2.
Right-click the driver icon,
and then select
Properties.
3.
Click the Configure tab.
The steps can vary; this
procedure is most common.
Windows 2000, XP,
and Server 2003
1.
On the File menu in the
software program, click
Print.
2.
Select the driver, and then
click Properties or
Preferences.
1.
Click Start, click Settings
(Windows 2000), and then
click Printers or Printers
and Faxes (Windows XP).
1.
Click Start, click Settings
(Windows 2000), and then
click Printers or Printers
and Faxes (Windows XP).
2.
Right-click the driver icon,
and then select Printing
Preferences.
2.
Right-click the driver icon,
and then select
Properties.
3.
Click the Device Settings
tab.
The steps can vary; this
procedure is most common.
Mac OS X V10.2 or
later
1.
On the File menu, click
Print.
1.
On the File menu, click
Print.
1.
In the Finder, on the Go
menu, click Applications.
2.
Change the settings that
you want on the various
pop-up menus.
2.
Change the settings that
you want on the various
pop-up menus.
2.
3.
On the Presets pop-up
menu, click Save as and
type a name for the preset.
Open Utilities, and then
open Print Center (Mac OS
X V10.2) or Printer Setup
Utility (Mac OS X V10.3 or
Mac OS X V10.4).
3.
Click on the print queue.
4.
On the Printers menu,
click Show Info.
5.
Click the Installable
Options menu.
These settings are saved in the
Presets menu. To use the new
settings, you must select the
saved preset option every time
you open a program and print.
NOTE Configuration
settings might not be
available in Classic
mode.
Software for Macintosh computers
The HP installer provides PostScript Printer Description (PPD) files, Printer Dialog Extensions (PDEs),
and the HP Printer Utility for use with Macintosh computers.
For network connections, use the embedded Web server (EWS) to configure the printer. See Embedded
Web server on page 15.
12
Chapter 1 Product information
ENWW
The printing system software includes the following components:
●
PostScript Printer Description (PPD) files
The PPDs, in combination with the Apple PostScript printer drivers, provide access to printer
features. Use the Apple PostScript printer driver that comes with the computer.
●
HP Printer Utility
Use the HP Printer Utility to set up printer features that are not available in the printer driver:
●
Name the printer.
●
Assign the printer to a zone on the network.
●
Assign an internet protocol (IP) address to the printer.
●
Download files and fonts.
●
Configure the printer for IP or AppleTalk printing.
You can use the HP Printer Utility when your printer uses a universal serial bus (USB) cable or is
connected to a TCP/IP-based network.
NOTE The HP Printer Utility is supported for Mac OS X V10.2 or later.
Installing Macintosh printing system software for networks
1.
Connect the network cable between the HP Jetdirect print server and a network port.
2.
Insert the CD into the CD-ROM drive. If the CD does not run automatically, double-click the CD
icon on the desktop.
3.
Double-click the Installer icon in the HP LaserJet Installer folder.
4.
Follow the instructions on the computer screen.
5.
On the computer hard drive, open Applications, open Utilities, and then open Print Center or
Printer Setup Utility.
NOTE If you are using Mac OS X V10.3 or Mac OS X V10.4, then the Printer Setup
Utility has replaced the Print Center.
6.
Click Add Printer.
7.
Select Rendezvous as the connection type.
8.
Select your printer from the list.
9.
Click Add Printer.
10. Close the Print Center or the Printer Setup Utility.
Installing Macintosh printing system software for direct connections (USB)
NOTE Macintosh computers do not support parallel port connections.
ENWW
Printer software
13
The Apple PostScript driver must be installed in order to use the PPD files. Use the Apple PostScript
driver that came with your Macintosh computer.
1.
Connect a USB cable between the USB port on the printer and the USB port on the computer. Use
a standard 2-meter (6.56-foot) USB cable.
2.
Insert the printer CD into the CD-ROM drive and run the installer. If the CD menu does not run
automatically, double-click the CD icon on the desktop.
3.
Double-click the Installer icon in the HP LaserJet Installer folder.
4.
Follow the instructions on the computer screen.
USB queues are created automatically when the printer is attached to the computer. However, the
queue will use a generic PPD if the installer has not been run before the USB cable is connected.
Complete the following steps to change the queue PPD.
5.
Open the Print Center or Printer Setup Utility.
6.
Select the correct printer queue, and then click Show Info to open the Printer Info dialog box.
7.
In the pop-up menu, select Printer Model, and then, in the pop-up menu in which Generic is
selected, select the correct PPD for the printer.
8.
Print a test page from any software program to make sure that the software is correctly installed.
If installation fails, reinstall the software. If this fails, see the installation notes or late-breaking
readme files on the printer CD or the flyer that came in the printer box for help.
To remove software from Macintosh operating systems
To remove the software from a Macintosh computer, drag the PPD files to the trash can.
Software for networks
For a summary of available HP network installation and configuration software solutions, see the HP
Jetdirect Embedded Print Server Administrator’s Guide. You can find this guide on the printer CD.
HP Web Jetadmin
NOTE HP Web Jetadmin is not available for the HP LaserJet 5200L.
HP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within your
intranet, and it should be installed only on the network administrator’s computer.
To download a current version of HP Web Jetadmin and for the latest list of supported host systems,
visit www.hp.com/go/webjetadmin.
When installed on a host server, any client can gain access to HP Web Jetadmin by using a supported
Web browser (such as Microsoft® Internet Explorer 4.x or Netscape Navigator 4.x or later) by navigating
to the HP Web Jetadmin host.
UNIX
For HP-UX and Solaris networks, go to www.hp.com/support/net_printing to download the HP Jetdirect
printer installer for UNIX.
14
Chapter 1 Product information
ENWW
Index
Symbols/Numerics
150–sheet tray. See tray 1
250–sheet tray. See tray 2
500–sheet feeder
covers, part numbers 342
drive assembly, part number
348
drive assembly, removing and
replacing 182
front cover, removing 169
internal components, part
numbers 344
jams, causes of 225
left cover, removing 170
left front cover, removing 170
lifter-drive assembly, part
number 350
lifter-drive assembly, removing
and replacing 180
paper-pickup assembly, part
numbers 346
paper-pickup assembly,
removing and replacing 176
part number 312
PCA, part number 352
PCA, removing and replacing
186
pickup motor, removing and
replacing 186
rear dust cover, removing 175
right cover, removing 173
right front cover, removing
172
500–sheet tray. See tray 3
A
A4 paper settings 266, 267
access denied message 210
accessibility features 5
accessories
ENWW
available 4
CompactFlash cards, installing
35
documentation 2
driver autoconfiguration 10
error messages 212
HP Jetdirect EIO print servers
27
memory, installing 30
part numbers 312
acoustic specifications 380
activation, print-cartridge 63
after-service checklist 68
Apple Macintosh. See Macintosh
AppleTalk, disabling 26
Attention light 8
auto continue settings 257, 273
autoconfiguration, drivers 10
AUTOEXEC.BAT 250
B
before-service checklist 68
bins, output
capacity 3
curled paper, troubleshooting
198
face-up, removing 87
full message 210, 218
jams, clearing 233
locating 6, 7
paper-handling configuration
page 284
blank pages, troubleshooting 199
blurred print, troubleshooting 248
box contents 20
buffer overflow errors
EIO 204
parallel 205
scan 209
USB 205
buttons, control panel 8
C
cables, part numbers 312
Canadian DOC regulations 390
cartridge door unit, removing 100
cartridge-area jams, clearing 231
cartridges
activation 63
detection operations 52
EconoMode 270
HP 212
image-formation operations
59
install message 213
low, settings for 257, 273
memory errors 202
non-HP, control panel
messages 202, 214, 219
non-HP, policy on 42
operations 63
order message 215
ordering 42
out, settings for 257, 273
part numbers 312
recycling 47
replace message 217
replacement intervals 42
replacing 44
status page 285
status, checking 43
storing 42
cassette. See tray 2
cassette-paper pickup unit,
removing and replacing 113
characters, misformed 244
class schedules 312
cleaning
manual 49
paper path 49
Index
393
rollers 48
spilled toner 50
cleaning stage, image-formation
operations 62
clearable warnings settings 256,
272
clock errors 202, 211
clock, setting 282
clothing, removing toner from 49
cold reset 293
colored paper specifications 221
communication, troubleshooting
250
CompactFlash cards
errors 210
fonts 4
installing 35
removing 77
slots included 3
verifying installation 39
configuration page
not printing, troubleshooting
193
configurations, features 3
Configure Device menu 266
connecting
networks 27
parallel port 23
USB port 23
control panel
access denied message 210
buttons 8
cold reset 293
Configure Device menu 266
Diagnostics menu 277
I/O submenu 275
Information menu 264
language, settings 259, 274
lights 8
locating 6
menus, using 261
message types 201
messages, numerical list 202
messages, settings for 256,
272
Paper Handling menu 265
Print Quality submenu 268
Printing submenu 266
removing 108
Resets submenu 276
394
Index
Retrieve Job menu 263
Service menu 278, 296
settings, changing 253
Show Me How menu 262
supplies status, checking 43
System Setup submenu 271
troubleshooting 193
control-panel overlay
part numbers 314
replacing 84
copies, default number of 266
Courier font settings 267
covers
500–sheet feeder front,
removing 169
500–sheet feeder left front,
removing 170
500–sheet feeder left, removing
170
500–sheet feeder part numbers
342
500–sheet feeder rear dust,
removing 175
500–sheet feeder right front,
removing 172
500–sheet feeder right,
removing 173
cartridge door unit, removing
100
cleaning 49
DC controller, removing 100
diagrams and part numbers,
printer 316
duplexer back, removing 159
duplexer left, removing 156
duplexer right, removing 157
duplexer top, removing 158
face-down, removing 95
front latch, locating 6
left front, removing 94
left, removing 92
lower back, removing 86
right front, removing 96
right lower, removing 97
right, removing 86
right-side, locating 6
top, removing 89
CRC errors 211
critical-error messages 201
curled paper, troubleshooting
198, 221, 245
customer support 312
D
Data light 8
date, converting service ID 297
date/time, setting 211, 271, 282
DC controller
cover, removing 100
engine control system
operations 52
errors 208
image-formation operations
59
laser/scanner operations 55
PCA, part number 332
pickup-and-feed system
operations 56
print-cartridge activation 63
removing and replacing 139
replacing 220, 295
Save + Restore 294
tray 1 pickup operations 58
tray 2 pickup operations 57
declaration of conformity 389
default gateway, setting 25
default settings, restoring
cold reset 293
NVRAM initialization 293
Resets submenu 276
density
light print, troubleshooting 240
settings 270
developing stage 61
diagnostic lights 291
Diagnostics menu 277
DIMMs
driver autoconfiguration 10
enabling 40
errors 208, 214
installing 30
part numbers 312
removing 80
slots included 3
verifying installation 34
directory page 288
disabling network protocols 26
disk errors 209, 216
DLC/LLC, disabling 27
ENWW
documentation 2, 313
dots, troubleshooting 241
downloading drivers 10
draft mode 270
drivers
autoconfiguration 10
choosing 10
installing Macintosh for direct
connections 13
Linux 11
online help 2
operating systems supported
10
preconfiguration 11
settings 12
UNIX 11
Update Now 11
Web sites 10
dropouts, troubleshooting 241
drum
image-formation operations
59, 60, 61, 62
laser/scanner operations 55
print cartridge components 63
sequence of operations 52
duplexer
back cover, removing 159
bad connection message 210
bin errors 210
cleaning rollers 48
default settings 266
driver autoconfiguration 10
fan, removing and replacing
164
feed drive assembly, part
numbers 360
feed motor, removing and
replacing 161
jams, clearing 235
left cover, removing 156
media sizes supported 16
media types supported 18
models including 3
part number 312
part numbers 354
PCA assembly, part number
358
PCA, removing and replacing
167
reinsert message 217
ENWW
removed error 212
removing 84
removing and replacing 155
right cover, removing 157
Show Me How menu 262
top cover, removing 158
E
Easy Printer Care Software 15
EconoMode 270
EIO accessory errors 210
EIO bad transmission error 205
EIO buffer overflow 204
EIO cards, part numbers 312
EIO configuration 27
EIO disk errors 212
EIO slot, locating 7
electrical specifications 378
electrostatic discharge (ESD) 66
embedded Web server
about 15, 280
accessing 281
Information tab 281
network configuration 24
Networking tab 282
Other links 282
Setting the real-time clock
282
Settingstab 281
supplies status 43
EMI statement (Korea) 390
engine control system operations
52
environmental specifications 381
error messages, control panel
numerical list 202
settings 256, 272
types of 201
error pages 267
ESD (electrostatic discharge (ESD)
66
event log 277
F
face-down bin
curled paper, troubleshooting
198
full message 210, 218
locating 6
face-down cover, removing 95
face-down delivery unit
part number 330
removing and replacing 118
face-up bin
curled paper, troubleshooting
198
full message 210
locating 7
removing 87
face-up delivery assembly, part
number 328
factory default settings, restoring
cold reset 293
NVRAM initialization 293
Resets submenu 276
faded print, troubleshooting 240
fans
duplexer, removing and
replacing 164
errors 208
locating 53
main, removing and replacing
126
sub, removing and replacing
129
FCC regulations 388
features 3, 4
feed roller, replacing tray 3 75
field-replaceable units (FRUs)
part numbers 311
replacing 66
file directory page 288
Finnish laser statement 391
firmware errors 206, 211, 212,
218
fixing unit, image-formation
operations 59, 62
fonts
Courier settings 267
included 4
PCL list, printing 289
PS list, printing 290
formatter
55
errors 206
image-formation operations
59
LEDs 291
part number 315
print-cartridge activation 63
Index
395
removing and replacing 111
replacing 76, 220, 295
Save + Restore 294
sequence of operations 52
testing 298
tray 1 pickup operations 58
tray 2 pickup operations 57
fraud hotline 43
front cover latch, locating 6
FRUs (field-replaceable units)
part numbers 311
replacing 66
fuser
errors 207
install message 213
modes 259, 269
part number 334
removing and replacing 112
temperature 221
wrapping jams 215
fuser motor
locating 53, 228
pickup-and-feed system
operations 56
removing and replacing 125
sequence of operations 52
fusing operations 62
G
garbled text, troubleshooting 195
gateway, setting default 25
genuine HP supplies
benefits of 42
control panel messages 212
Getting started guide 2
gray background, troubleshooting
242
guides, documentation 2
H
hard disk errors 209
heartbeat LED 292
Help button, control panel 8
help, drivers 2
high-voltage power supply
engine control system
operations 52
image-formation operations
59
part numbers 332
396
Index
removing and replacing 142
HP Customer Care Online 312
HP Driver Preconfiguration 11
HP Easy Printer Care Software
15
HP fraud hotline 43
HP Jetdirect EIO print servers 27
HP Jetdirect embedded print server
bad transmission errors 206
buffer overflow errors 205
configuration page 283
connecting to a network 27
critical errors 210
documentation 2
HP Web Jetadmin 14
LEDs 291
models including 3
settings 275
troubleshooting 299
HP Jetdirect print server part
numbers 312
HP Printer Utility, Macintosh 13
HP supplies
benefits of 42
control panel messages 212
HP Technical Training 312
HP Toner Cleaning Cloth
49
HP Web Jetadmin
downloading 14
network configuration 24
supplies status 43
I
I/O submenu 275
image formation
laser/scanner operations 55
sequence of operations 52
system operations 59
image transfer stage 61
inflate failure 212
Information menu 264
information pages
configuration 279, 283
file directory 288
HP Jetdirect 283
paper-handling configuration
284
PCL font list 289
PS font list 290
supplies status 285
usage 286
Information tab, embedded Web
server 281
initializing NVRAM 293
input trays. See trays
install black cartridge message
213
installation
box contents 20
CompactFlash cards 35
enabling memory 40
guides 44
Macintosh direct connection
29
Macintosh direct connections
13
Macintosh network software
13
memory 30
network connections 27
parallel port, connecting 23
print cartridge 44
screws 66
site requirements 22
USB port, connecting 23
verifying for CompactFlash
cards 39
verifying for DIMMs 34
Windows direct connection 28
See also replacing parts
insufficient memory errors 204,
213
interface troubleshooting 250
internal clock errors 202, 211
internal components, part numbers
500–sheet feeder 344
printer 320
INTR (initial rotation) period 52
IP address
setting 24
showing 217, 253
IPX/SPX, disabling 26
J
jams
causes of 225, 226
control panel messages 202
detection operations 56, 58
duplexer, clearing 235
ENWW
first-sheet, troubleshooting
198
frequent 236
locations 227
media selection 221
output-bin, clearing 233
print-cartridge area, clearing
231
print-quality problems 238
recovery settings 229, 258,
273
Show Me How menu 262
trays, clearing 230
troubleshooting 223
wrapped fuser 215
Jetadmin, HP Web
downloading 14
network configuration 24
supplies status 43
Jetdirect EIO print servers 27
Jetdirect embedded print server
bad transmission errors 206
buffer overflow errors 205
configuration page 283
connecting to a network 27
critical errors 210
documentation 2
HP Web Jetadmin 14
LEDs 291
models including 3
settings 275
troubleshooting 299
Jetdirect print server part numbers
312
job storage settings 263, 271
L
language, control panel
settings 274
language, printer
settings 272
languages, control panel
overlays, part numbers 314
replacing overlay 84
settings 259
languages, printer
error messages 211
PostScript, troubleshooting
304
settings 256
ENWW
laser safety statement 390
laser statement (Finland) 391
laser-beam exposure stage, image
formation operations 61
laser/scanner
cautions for servicing 66
errors 207
image-formation operations
59
operations 55
removing and replacing 110
latent-image formation 60
leading edge detection 58
LEDs, diagnostic 291
left cover, removing 92
left front cover, removing 94
lenses, laser/scanner operations
55
letterhead specifications 221
life expectancies
print cartridges 42, 44
lifter motor, locating 53
light print, troubleshooting 240
lights, control panel 8
lights, diagnostic 291
lines, troubleshooting
black 242
scattered 247
white 246
links, embedded Web server 282
Linux
downloading software 15
drivers 11
troubleshooting 303
load tray message 213
locked menus 210
long media extension, locating 6
loose toner, troubleshooting 243
low cartridge settings 257, 273
low-voltage power supply
engine control system
operations 52
part numbers 332
removing and replacing 151
lower back cover, removing 86
LSTR (last rotation) period 52
M
Macintosh
AppleTalk, disabling 26
direct connection setup 29
drivers supported 10
HP Printer Utility 13
installing software for direct
connections 13
installing software for networks
13
removing software 14
settings, changing 12
software for 12
troubleshooting printing 301
main fan
locating 53
removing and replacing 126
main motor
locating 53, 228
pickup-and-feed system
operations 56
removing and replacing 120
maintenance agreements 386
manual feed 214, 254, 267
manuals 2
margins, settings 268
media
curled, troubleshooting 198,
221, 245
default settings 266
extension, locating 6
fuser modes 259, 269
Paper Handling menu 265
paper-handling configuration
page 284
part numbers 313
pickup-and-feed system
operations 56
selecting 16
Show Me How menu 262
size mismatch message 218
sizes supported 16
skewed, troubleshooting 245
trailing edge detection 52
tray 1 pickup operations 58
tray 2 pickup operations 57
tray configuration 218, 254,
271
tray selection 196, 198
troubleshooting 221, 238
types supported 18
unexpected size error messages
206
Index
397
unexpected type error
messages 206
wrinkled, troubleshooting 246
media jams
causes of 225, 226
control panel messages 202
detection operations 56, 58
duplexer, clearing 235
first-sheet 198
frequent 236
locations 227
output-bin, clearing 233
print-cartridge area, clearing
231
print-quality problems 238
recovery settings 229, 258,
273
selecting media 221
trays, clearing 230
troubleshooting 223
wrapped fuser 215
memory
DIMM errors 208, 214
driver autoconfiguration 10
enabling 40
included 3
installing 30
insufficient, errors 204, 213
NVRAM initialization 293
part numbers 312
print cartridge errors 202
print-cartridge activation 63
removing DIMMs 80
replacing formatter 220
verifying installation 34
Menu button, control panel 8
menus, control panel
access denied message 210
cold reset 293
Configure Device 266
Diagnostics 277
I/O 275
Information 264
Paper Handling 265
Print Quality 268
Printing 266
Resets 276
Retrieve Job 263
Service 278, 296
Show Me How 262
398
Index
System Setup 271
using 261
messages, control panel
numerical list 202
settings 256, 272
types of 201
Microsoft Windows. See Windows
mirrors, laser/scanner operations
55
misformed characters 244
model number 21
models, features 3
motors
500–sheet feeder pickup,
removing and replacing 186
duplexer feed, removing and
replacing 161
errors 209
fuser, removing and replacing
125
locating 53, 228
main, removing and replacing
120
pickup-and-feed system
operations 56
sequence of operations 52
tray 1 pickup operations 58
tray 2 pickup operations 57
MS-DOS commands 250
multi-feeds
tray 1 pickup operations 58
tray 2 pickup operations 57
multipurpose tray. See tray 1
N
Nandflash memory 220
network connection, locating 7
Networking tab, embedded Web
server 282
networks
administrators guide 2
AppleTalk, disabling 26
bad transmission errors 206
buffer overflow errors 205
communication troubleshooting
250
configuration page 283
configuring 24
connecting to 27
critical errors 210
default gateway, setting 25
disabling protocols 26
DLC/LLC, disabling 27
EIO configuration 27
embedded Web server 15
HP Jetdirect EIO print servers
27
HP Jetdirect embedded print
server, models including 3
HP Jetdirect print server part
numbers 312
HP Web Jetadmin 14
IP address, setting 24
IPX/SPX, disabling 26
LEDs 291
Macintosh, installing software
13
settings 275
subnet mask, setting 25
TCP/IP parameters 24
troubleshooting 299
UNIX 14
Next-Day Onsite Service 386
no system error 209
noise specifications 380
non-HP supplies
control panel messages 202,
214
policy on 42
number of copies, default 266
NVRAM
errors 209
formatter, replacing 220
initialization 293, 294
Save + Restore 294
O
on/off switch, locating 7
online help, drivers 2
operating environment
specifications 381
operating systems supported 10
operations
engine control system 52
image-formation system 59
laser/scanner system 55
pickup-and-feed system 56
power-on 53
order cartridge message 215
ordering
ENWW
parts 310
supplies 42
out, cartridge settings 257, 273
output bins
capacity 3
curled paper, troubleshooting
198
face-up, removing 87
full message 210, 218
jams, clearing 233
locating 6, 7
paper-handling configuration
page 284
overlays, control panel
part numbers 314
replacing 84
P
pages per minute
specifications 3
troubleshooting 192, 195, 199
paper
curled, troubleshooting 198,
221, 245
default settings 266
extension, locating 6
fuser modes 259, 269
part numbers 313
pickup-and-feed system
operations 56
selecting 16
Show Me How menu 262
size mismatch message 218
sizes supported 16
skewed, troubleshooting 245
trailing edge detection 52
tray 1 pickup operations 58
tray 2 pickup operations 57
tray configuration 218, 254,
271
tray selection 196, 198
troubleshooting 221, 238
types supported 18
unexpected size error messages
206
unexpected type error
messages 206
wrinkled, troubleshooting 246
Paper Handling menu 265
paper input trays. See trays
ENWW
paper jams
causes of 225, 226
control panel messages 202
detection operations 56, 58
duplexer, clearing 235
first-sheet 198
frequent 236
locations 227
output-bin, clearing 233
print-cartridge area, clearing
231
print-quality problems 238
recovery settings 229, 258,
273
selecting media 221
trays, clearing 230
troubleshooting 223
wrapped fuser 215
paper output bins. See output bins
paper path
cleaning 49
test 277
troubleshooting 224
paper pickup rollers
cleaning 49
jams, causes of 225
replacement intervals 44
paper-feed assembly, part number
326
paper-feed unit, removing and
replacing 136
paper-handling configuration page
284
parallel port
buffer overflow errors 205
connecting 23
locating 7
MS-DOS commands 250
settings 275
specifications 3
part numbers
500–sheet feeder covers 342
500–sheet feeder drive
assembly 348
500–sheet feeder internal
components 344
500–sheet feeder lifter-drive
assembly 350
500–sheet feeder paper-pickup
assembly 346
500–sheet feeder PCA 352
about 311
accessories 312
covers, printer 316
duplexer 354
duplexing feed drive assembly
360
duplexing PCA assembly 358
face-down delivery assembly
330
face-up delivery assembly
328
fuser 334
internal components, printer
320
paper-feed assembly 326
PCAs 332
supplies 312
tray 2 336, 338
tray 3 340
partial pages, troubleshooting
195
parts, ordering 310
PCAs, part numbers 332
PCL drivers 10
PCL font list page 289
PCL submenu 267
PDF error pages 267
permanent storage errors 209
personalities
error messages 211
PostScript, troubleshooting
304
settings 256
personality
settings 272
photosensitive drum
image-formation operations
59, 60, 61, 62
laser/scanner operations 55
print cartridge components 63
sequence of operations 52
physical specifications 22
pickup motor, locating 53
pickup rollers
cleaning 49
jams, causes of 225
replacement intervals 44
tray 1, replacing 70
tray 2, replacing 72
Index
399
tray 3, replacing 75
pickup solenoid, locating 53
pickup-and-feed system
sensors 56
PIN, Service menu 296
PJL commands 250
ports
connecting 23
included 3
locating 7
PostScript Printer Description
(PPD) files, Macintosh
included 13
installing 13
removing 14
PostScript, troubleshooting 304
power
sequence of operations 52,
53
specifications 378
power cord statement (Japan)
390
power supplies
engine control system
operations 52
high-voltage, removing and
replacing 142
image-formation operations
59
low-voltage, removing and
replacing 151
part numbers 332
power switch, locating 7
power-plug connection, locating
7
PPDs, Macintosh
included 13
installing 13
removing 14
preprinted paper specifications
221
primary charging operations 60
print cartridges
activation 63
detection operations 52
door unit, removing 100
EconoMode 270
HP 212
image-formation operations
59
400
Index
install message 213
low, settings for 257, 273
memory errors 202
non-HP, control panel
messages 202, 214, 219
non-HP, policy on 42
operations 63
order message 215
ordering 42
out, settings for 257, 273
part numbers 312
recycling 47
replace message 217
replacement intervals 42
replacing 44
status page 285
status, checking 43
storing 42
PRINT period 52
print quality
blurred 248
curled paper 245
defect examples 238
dropouts 241
garbled text 195
gray background 242
light print 240
lines 242
loose toner 243
media, troubleshooting 238
misformed characters 244
random image repetition 248
repeating defects 244
resolution settings 4, 270
scattered lines 247
skewed pages 245
specks 241
tire tracks 247
toner smear 243
white lines 246
white spots 247
wrinkled paper 246
Print Quality submenu 268
print-cartridge area jams, clearing
231
printer drivers
autoconfiguration 10
choosing 10
installing Macintosh for direct
connections 13
Linux 11
online help 2
operating systems supported
10
preconfiguration 11
settings 12
UNIX 11
Update Now 11
Web sites 10
Printer Job Language (PJL)
commands 250
Printing submenu 266
processing messages 216
processor 4
protocols, disabling
26
PS Defer Media 255
PS emulation driver 10
PS error pages 267
PS font list page 290
Q
quality
blurred 248
curled paper 245
defect examples 238
dropouts 241
garbled text 195
gray background 242
light print 240
lines 242
loose toner 243
media, troubleshooting 238
misformed characters 244
random image repetition 248
repeating defects 244
resolution settings 4, 270
scattered lines 247
settings 268
skewed pages 245
specks 241
tire tracks 247
toner smear 243
white lines 246
white spots 247
wrinkled paper 246
R
RAM disk
errors 216
ENWW
settings 258, 274
random image repetition,
troubleshooting 248
Ready light 8
rear output bin. See face-up bin
recycling print cartridges 47
registration roller, cleaning 48
registration unit, removing and
replacing 134
registration, setting 268
regulatory statements 387
removing parts
500–sheet feeder drive PCA
186
500–sheet feeder drive unit
182
500–sheet feeder front cover
169
500–sheet feeder left cover
170
500–sheet feeder left front cover
170
500–sheet feeder lifter drive unit
180
500–sheet feeder paper-pickup
unit 176
500–sheet feeder pickup motor
186
500–sheet feeder rear dust
cover 175
500–sheet feeder right cover
173
500–sheet feeder right front
cover 172
about 66
after-service checklist 68
before-service checklist 68
cartridge door unit 100
cassette-paper pickup unit
113
CompactFlash cards 77
control panel 108
DC controller 139
DC controller cover 100
DIMMs 80
duplexer back cover 159
duplexer fan 164
duplexer feed motor 161
duplexer left cover 156
duplexer PCA 167
ENWW
duplexer rightcover 157
duplexer top cover 158
duplexer unit 84, 155
face-down cover 95
face-down delivery unit 118
face-up bin 87
formatter 76, 111
fuser 112
fuser motor 125
high-voltage power supply
142
laser/scanner 110
left cover 92
left front cover 94
low-voltage power supply 151
lower back cover 86
main fan 126
main motor 120
paper-feed unit 136
registration unit 134
right cover 86
right front cover 96
right lower cover 97
service approach 67
sub fan 129
tools, required 66
top cover 89
transfer roller 135
tray 1 pickup roller 70
tray 2 96
tray 2 pickup roller 72
tray 2 separation pad 73
tray 3 pickup and feed rollers
75
tray 3 retard roller 74
repair approach 67
repeating defects, troubleshooting
244, 248
replacement intervals
print cartridges 42, 44
replacing parts
500–sheet feeder drive PCA
186
500–sheet feeder drive unit
182
500–sheet feeder lifter driveunit
180
500–sheet feeder paper-pickup
unit 176
500–sheet feeder pickup motor
186
about 66
after-service checklist 68
before-service checklist 68
cassette-paper pickup unit
113
configuration 220
control-panel overlay 84
DC controller 139, 220, 294,
295
DIMMs 80
duplexer fan 164
duplexer feed motor 161
duplexer PCA 167
duplexer unit 84
face-down delivery unit 118
formatter 76, 111, 220, 294,
295
fuser 112
fuser motor 125
high-voltage power supply
142
laser/scanner 110
life expectancies 44
low-voltage power supply 151
main fan 126
main motor 120
ordering 310
paper-feed unit 136
print cartridges 44
registration unit 134
screws 66
service approach 67
sub fan 129
tools, required 66
transfer roller 135
tray 1 pickup roller 70
tray 2 pickup roller 72
tray 2 separation pad 73
tray 3 pickup and feed rollers
75
tray 3 retard roller 74
reports
configuration page 279, 283
file directory page 288
HP Jetdirect page 283
paper-handling configuration
page 284
PCL font list page 289
Index
401
PS font list page 290
supplies status page 285
usage page 286
reset, cold 293
Resets submenu 276
resolution settings 4, 270
REt 270
retard roller, replacing tray 3 74
Retrieve Job menu 263
right cover, removing 86
right front cover, removing 96
right lower cover, removing 97
right-side cover, locating 6
rollers
cleaning 49
image-formation operations
59, 60
jams, causes of 225
print cartridge 63
replacement intervals 44
transfer, removing and replacing
135
tray 1 pickup operations 58
tray 1 pickup, replacing 70
tray 2 pickup operations 57
tray 2 pickup, replacing 72
tray 3 pickup and feed, replacing
75
tray 3 retard, replacing 74
S
Save + Restore 294
scan buffer errors 209
scattered lines, troubleshooting
247
screwdrivers, required 66
screws
installing 66
types of 67, 311
self test 294
sensors
errors 208
jam detection operations 58
locating 228
pickup-and-feed system
operations 56
sequence of operations 52
tray 1 pickup operations 58
tray 2 pickup operations 57
separation pads
402
Index
cleaning 48
jams, causes of 225
replacement intervals 44
tray 1 pickup operations 58
tray 2 pickup operations 57
tray 2, replacing 73
separation stage
62
sequence of operations 52
serial number 21
service agreements 386
service approach 67
Service ID 297
Service menu 278, 296
settings
access denied message 210
auto continue 257, 273
cartridge low 257, 273
cartridge out 257, 273
clearable warnings 256, 272
cold reset 293
Configure Device menu 266
control panel 253
drivers 12
I/O submenu 275
jam recovery 229, 258, 273
language, control panel 259,
274
network 24
NVRAM initialization 293
Paper Handling menu 265
personality 256, 272
Print Quality submenu 268
Printing submenu 266
Resets submenu 276
Retrieve Job menu 263
sleep delay 255, 272
System Setup submenu 271
trays 254
Settings tab, embedded Web server
281
setup
box contents 20
Macintosh direct connection
29
Macintosh direct connections
13
Macintosh networks 13
network connections 27
parallel port, connecting 23
site requirements 22
USB port, connecting 23
Windows direct connection 28
shipping box contents 20
Show Me How menu 262
site requirements 22
skewed pages, troubleshooting
245
sleep mode
delay settings 255, 272
exiting 218
on/off settings 276
wake time, setting 272
smeared toner, troubleshooting
243
software
drivers, choosing 10
embedded Web server 15
HP Driver Preconfiguration 11
HP Easy Printer Care Software
15
HP Web Jetadmin 14
installer, Windows 15
installing Macintosh for networks
13
installing software for direct
connections 13
Linux 11, 15
Macintosh 12
online help 2
operating systems supported
10
removing Macintosh 14
settings 12
UNIX 11, 14
Update Now 11
Web sites 10
solenoids
locating 53, 229
pickup-and-feed system
operations 56
sequence of operations 52
space requirements 22
specifications
acoustic 380
electrical 378
features 3
fuser temperature 221
operating environment 381
physical 22
ENWW
specks, troubleshooting 241
speed
processor 4
specifications 3
troubleshooting 192, 195, 199
static, precautions for 66
status
control panel messages 201
HP Easy Printer Care Software
15
low cartridge settings 257,
273
out, cartridge settings 257,
273
supplies, checking 43
supplies, printing page 285
STBY (standby) period 52
Stop button 8
stopped printing, troubleshooting
195, 216
storage errors 209
stored job settings 271
stored jobs settings 263
storing print cartridges 42
sub fan
locating 53
removing and replacing 129
subnet mask, setting 25
supplies
documentation 2
HP, control panel messages
212
install black cartridge message
213
installation guides 44
low cartridge settings 257,
273
memory errors 202
non-HP, control panel
messages 202, 214, 219
non-HP, policy on 42
order cartridge message 215
ordering 42
out, cartridge settings 257,
273
part numbers 312
recycling 47
replace message 217
replacement intervals 42, 44
replacing print cartridge 44
ENWW
status page 285
status, checking 43
status, HP Easy Printer Care
Software 15
support, technical 312
System Setup submenu 271
T
TCP/IP parameters 24, 275
technical support 312
temperature specifications
fuser 221, 269
operating environment 381
tests
engine 298
formatter 298
paper path 277
self 294
theory of operations
engine control system 52
image-formation system 59
laser/scanner system 55
pickup-and-feed system 56
power-on 53
time, setting 211, 271, 282
tire tracks, troubleshooting 247
toner
adhesion, troubleshooting 221
cleaning manually 49
cleaning spilled 50
density settings 270
EconoMode 270
image-formation operations
59, 61, 62
loose, troubleshooting 243
print-cartridge operations 63
smeared, troubleshooting 243
specks 241
tire tracks 247
toner cartridges. See print
cartridges
tools, required 66
top cover, removing 89
top output bin. See face-down bin
trailing edge detection 52
training schedules 312
transfer roller
cleaning 48
image-formation operations
59, 61
removing and replacing 135
replacement intervals 44
sequence of operations 52
transfer stage 61
tray 1
cleaning parts 48
jams, causes of 225
locating 6
media sizes supported 16
media types supported 18
models including 3
pickup operations 58
pickup roller, replacing 70
pickup-and-feed system
operations 56
roller replacement intervals 44
sensors, locating 228
solenoids, locating 229
tray 2
cassette-paper pickup unit,
removing and replacing 113
cleaning parts 48
jams, causes of 225
locating 6
media sizes supported 16
media types supported 18
models including 3
part numbers 336, 338
pickup operations 57
pickup roller, replacing 72
pickup-and-feed system
operations 56
removing 96
roller replacement intervals 44
sensors, locating 228
separation pad, replacing 73
solenoids, locating 229
tray 3
driver autoconfiguration 10
jams, causes of 225
media sizes supported 16
media types supported 18
models including 3
part number 312
part numbers 340
pickup and feed rollers,
replacing 75
retard roller, replacing 74
roller replacement intervals 44
See also 500–sheet feeder
Index
403
trays
action not currently available
message 210
bad connection message 210
cleaning parts 48
configuration 218, 254, 265,
271
driver autoconfiguration 10
empty 218
included 3
insert or close message 213
jams, causes of 225
jams, clearing 230
load message 213
locating 6
manual feed messages 214
manual feed settings 267
media sizes supported 16
media types supported 18
open message 218
overfilled message 218
paper-handling configuration
page 284
pickup-and-feed system
operations 56
registration 268
roller replacement intervals 44
selection, troubleshooting
196, 198
sensors, locating 228
Show Me How menu 262
size mismatch message 218
solenoids, locating 229
type mismatch message 219
unexpected size errors 206
unexpected type errors 206
troubleshooting
blank pages 199
blurred print 248
checklist 192
cold reset 293
communication 250
configuration page 279, 283
configuration page not printing
193
control panel 193
control panel messages 201
curled paper 198, 245
Diagnostics menu 277
dropouts 241
404
Index
engine test 298
file directory page 288
flowchart 193
formatter test 298
garbled text 195
gray background 242
HP embedded Jetdirect page
283
jams 223
jams, first-sheet 198
LEDs 291
light print 240
lines 242
Linux problems 303
loose toner 243
Macintosh problems 301
media 221, 238
misformed characters 244
networks 299
NVRAM initialization 293
paper path 224
paper-handling configuration
page 284
partial pages 195
PCL font list page 289
PostScript 304
print quality 238
printing from a program 194,
200
PS font list page 290
random image repetition 248
repeating defects 244
scattered lines 247
self test 294
service approach 67
Service menu 296
skewed pages 245
specks 241
speed 192, 195, 199
stopped printing 195
supplies status page 285
tire tracks 247
toner smear 243
tray selection 196, 198
usage page 286
white lines 246
white spots 247
Windows problems 300
wrinkled paper 246
U
unauthorized supply 202, 219
unexpected size error messages
206
unexpected type error messages
206
UNIX software 11, 14
Update Now 11
usage page 286
USB cable, part number 312
USB port
buffer overflow errors 205
connecting 23
locating 7
Macintosh setup 13, 29
specifications 3
Windows setup 28
user guide 2
user-replaceable parts 70
V
vacuuming toner 50
VCCI statement (Japan) 390
verifying installation
CompactFlash cards 39
DIMMs 34
vertical white lines, troubleshooting
246
W
WAIT period 52
wake time, setting 272
warning messages 201
warranty
non-HP supplies 42
Service ID 297
statement 383
Web Jetadmin
downloading 14
network configuration 24
supplies status 43
Web sites
documentation 2
embedded Web server links
282
fraud hotline 43
Linux 15, 303
ordering parts 310
ordering supplies 42
printer drivers 10
ENWW
recycling supplies 47
technical support 312
training schedules 312
UNIX software 14
white lines, troubleshooting 246
white spots, troubleshooting
247
Windows
direct connection setup 28
driver autoconfiguration 10
drivers supported 10
HP Driver Preconfiguration 11
installer 15
settings, changing 12
troubleshooting printing 300
Update Now 11
wrapped fuser jams 215
wrinkled paper, troubleshooting
246
ENWW
Index
405
406
Index
ENWW
© 2006 Hewlett-Packard Development Company, L.P.
www.hp.com
*Q7543-90934*
*Q7543-90934*
Q7543-90934