Call Mynah Users Guide
Date & issue: Issue 29th July 2011
Downloads Available at www.CallMynah.com
UK Office +44 (0) 1909-512148
US Office +1(0) 949.587.1226
This guide is Copyright © Intelligent Recording Limited 2011 – all rights reserved.
Introduction
Congratulations on your purchase of the Intelligent Recording Call Mynah
mobile phone recorder!
The Call Mynah is part of an exciting range of cost-effective
effective Digital call
recorders from Intelligent Recording.
This manual will take you through the installation and setup of the Call
Mynah and help you begin recording your calls quickly.
Note: There are various support manuals, programs and examples
in the Call Mynah memory and via Intelligent Recording’s web site
www.CallMynah.com including ‘Live Chat’ technical support to help
get you started.
CAUTION!
The use of monitoring, recording, or listening devices to
t
eavesdrop, monitor, retrieve, or record telephone conversation or
other sound activities, whether or not contemporaneous with
transmission, may be illegal in certain circumstances under federal
or state laws. Legal advice should be sought prior to implementing
implem
any practice that monitors or records any telephone conversation.
PC Compatibility
The Xtension Recorder desktop application software supplied will
work on recent Microsoft operating systems including Windows
XP, Vista and 7. Mac OS X 10.5 and laterr are supported on Intel
Macs (see the Xtr Call Mynah Mac Software User Guide).
Guide)
Note: Windows 95, 98, NT are not supported.
2
Product Registration
It is very important you register your Call Mynah with us.
Registration provides you with free
e technical support for your Call Mynah
hardware and software as well as free upgrades to the latest version of Call
Mynah firmware and the Xtr Desktop
sktop software supplied with Call Mynah.
Mynah
HOW TO REGISTER
1. Visit www.CallMynah.com and click register.
2. Enter your details on the form provided.
Once registered, you will be ready to begin using your Call Mynah.
Mynah
CHECK THE PACKAGE CONTENTS
-
1 x Call Mynah unit
1 x USB style Power supply unit
1 x Mini USB Cable
1 x Headset with answer switch
1 x Quick Start Guide
Other manuals and software are supplied in the Call Mynah memory.
Check the contents of your package and inform us immediately if any items are
missing at support@irl-recording.com
3
Quick Setup Instructions
1. Remove the Call Mynah, Power supply, and USB lead from the packaging.
2. Fully charge your Call Mynah. You can do this by connecting the mini USB
lead into the Call Mynah and the power adaptor or by connecting Call Mynah
to the USB port of any PC.
3. Call Mynah will take approximately 5 hours to fully charge.
4. Turn on the Call Mynah using the Power/End Call key.
CALL MYNAH KEYS
To turn Call Mynah on/off simply press
and hold the ‘End’ key for a few
seconds.
If Call Mynah is on, the LCD may go
blank to save power, simply press the
Record key to restore the display.
The Menu Navigation key can be used
to enter the menus. You can scroll
between menu entries using the
Up/Down Menu Navigation keys.
Alternatively you can go straight to a
menu entry by pressing the associated
key on the keypad.
Normally the right Menu Navigation
key can be used to go back to the
previous menu. The End key exits the
menus and returns to the main screen.
NOTE: The Call Mynah can be reset
by pressing and holding the End key
and the * key (bottom left) together for
approximately 10 seconds.
4
SET THE DATE AND TIME
1. Press ‘Menu’ on the navigation keys to show the main
menu.
2. Select ‘3 Settings’.
3. Select ‘5 Date & Time’
4. Select ‘1’ to set the Date. Use the Up/Down navigation
keys and ‘Next’ to set.
5. Press ‘OK’ when the Date is set and follow the same
procedure to set the Time.
6. After setting the Time you can also change the date
format to match your location if required. The default
format is ‘DD/MM/YY’.
7. Press the ‘Back’ key to display the main screen and to confirm the Date and
Time are correct.
5
SET SECURITY AND OTHER PARAMETERS
Call Mynah has the following important security features:
•
•
s (after an idle timeout).
Key Pad lock to stop unauthorized access
Password protected USB access to stop unauthorized access to your
recordings from a PC
To set the security you desire:
1. Press ‘Menu’ on the navigation keys to show the main menu.
2. Select ‘3 Settings’.
3. Select ‘6 Security’.
4. Enter the password (default ‘0000’).
5. Select ‘1 Key Lock’ to toggle Key Lock on/off.
6. Select ‘2 USB Lock’ to toggle USB Lock
on/off.
7. Select ‘3 Key Code’ to enter a password to unlock the device and allow
access to the security menu.
8. Press Back to go to the previous menu and
select ‘7 System’.
9. Select ‘4 AutoLock’ and select a timeout for
the Key Lock and USB Lock.
6
Connect To Your Mobile
Call Mynah uses Bluetooth to connect to and record your mobile phone calls.
You will need to use the functions
ns of your mobile phone as well.
To allow your mobile phone to search and find Call Mynah:
1.
Press ‘Menu’ on the navigation keys to
show the main menu.
2. Select ‘4 Bluetooth’.
3. Make sure item ‘3 Discover’ is on.
4. You may wish to change the default
Bluetooth PIN as well. The default is: ‘0000’.
You can also change the name of your Call Mynah device if you wish; this is the
name which will be shown on your mobile phone. The default name is ‘Call
Mynah’:
1. Press ’Menu’ on the navigation keys to
show the main menu.
2. Select ‘3 Settings’.
3. Select ‘7 System’.
4. Select ‘1 Name’.
5. Use the ‘Delete’ menu navigation key to
delete the existing name.
6. Use the Keypad keys to enter the new name in the same way you would a
text message on your mobile phone
7
With Bluetooth discover on and the PIN set, you can now set your mobile phone
to discover and connect to Call Mynah. You will need to consult your mobile
phone user guide on how to discover and connect to Bluetooth devices.
Once your mobile has found the Call Mynah, you
u will need to enter your chosen
password to connect. Once you are connected, the Bluetooth logo on the Call
Mynah screen will turn from Grey to Blue.
Not connected to mobile phone:
Connected to mobile phone:
NOTE: If at a later date you need
ed to pair a different Call Mynah device with your
phone please note the following. On some mobile phones once you have paired
a Call Mynah with the phone, you must delete the Call Mynah device from the
phone before you can pair another. Disconnecting the Call Mynah is not enough.
8
Call Mynah Main Screen
The main Call Mynah screen shows various status icons.
Bluetooth
Free Memory Space
Power Level
Device Name
Date
Left Menu Navigation Key
Time
Right Menu Navigation Key
BLUETOOTH INDICATOR
The Bluetooth connection indicator lights in blue when you are
connected to your Bluetooth mobile phone. Otherwise it is grey.
9
POWER LEVEL INDICATOR
The power level indicator shows the percentage of battery
charge remaining. The power level shows a red flash when
charging over USB from a PC or using the USB mains charger.
A full charge takes approximately 5 hours.
When the power level drops low the Call Mynah will show a low
power warning screen and beep. If not connected to a charger it
will then power off after 30 seconds.
In normal usage the Call Mynah will turn off its display to
o save power after 1
minute. Press the record key to turn the display back on.
10
WALLPAPER
The background wallpaper on the main screen can be changed or customized.
The wallpaper is set as follows:
1. Press ‘Menu’ on the navigation keys to show the main
in menu.
2. Select ‘3 Settings’.
3. Select ‘7 System’.
4. Select ‘3 Wallpaper’
5. Use the Up/Down navigation keys to select
one of 4 wall papers.
6. Press ‘OK’ to confirm.
memory The
NOTE: You can change the wallpaper bitmaps in the Call Mynah memory.
default wall paper is located at the root of the Call Mynah memory and is called
wallpaper.bmp. Wallpapers 1-3
3 are located in the wallpaper folder and are called
1.bmp, 2.bmp and 3.bmp. These bitmaps should be 128x128 pixels and 24 bit
colour.
11
FREE MEMORY SPACE
This displays the percentage of FREE memory available for
storing calls. When the percentage of free memory falls below
a threshold Call Mynah can automatically delete old calls to
make room for new ones. Calls which have been marked as
important are never deleted.
The threshold for deleting old calls is set as follows:
1. Press ‘Menu’ on the navigation keys to show the main menu.
2. Select ‘3 Settings’.
3. Select ‘7 System’.
4. Press ‘6’ Auto Del.’.
5. Use the Up/Down navigation keys to
change the percentage of USED memory
at which to delete old unimportant calls.
6. Press OK to save the changes.
12
MAXIMUM CALL LIMIT
Old calls are deleted once the number of calls on the Call Mynah reaches
reache the
Maximum Calls limit. The limit defaults to 3000 calls and only
on unimportant calls
will be deleted. The absolute limit on the number of calls is 10000. To change the
Maximum Calls limit:
1. Press ‘Menu’ on the navigation keys to show the main menu.
2. Select ‘3 Settings’.
3. Select ‘7 System’.
4. Select ‘5 Maximum Calls’.
5. Use the Up/Down navigation keys to
change the limit.
6. Press OK to save the changes.
13
MARKING CALLS AS IMPORTANT
Calls can be marked important so they are never auto deleted as follows:
1. Press ‘Log’ to access the call log screen.
2. Select ‘1 Call Log’.
3. Use the Up/Down navigation keys to select
the call you wish to protect.
4. Press ‘Opt.’
5. Select ‘5 Set Important’ to mark the call as
important.
6. Press ‘Back’ to return to the Call Log. The
call is now marked with a ! to show it is
important.
7. Press the ‘End’ key to return to the main screen.
To mark an important call as unimportant follow the same procedure, but select
‘6 Del Important’.
14
Making & Recording Calls
Call Mynah is initially set to record all incoming and outgoing calls. Normally
No
you
should use your Call Mynah to make and receive calls rather than your mobile
phone. This will ensure all calls are recorded.
When an incoming call is detected Call Mynah displays the
following screen:
Use either the Answer key or the ‘Answer’ navigation key to
accept the call.. Press the End key or the ‘Reject’ navigation key
to reject the call. The call will automatically be recorded.
NOTE. If you make or receive a call using your mobile phone
instead, Call Mynah will see the call and display
y the ‘Talking’
screen.. You must transfer the call to the Call Mynah using your
phone’s Bluetooth options.
Press the Record button or the ‘Record’ navigation key to record
the call; otherwise it WILL NOT BE RECORDED.
Once the call is being recorded the following screen will show
the length of the recording as the call progresses:
Making outgoing calls using your Cal Mynah is the same as
from your mobile phone. Dial the number, and press the Call
key or the ‘Call’ menu navigation key.
NOTE: You can
an also use the answer button on the supplied
headset to answer calls and start recording.
15
CALL MUTING AND RECORDING OPTIONS
During a call it is possible to mute the conversation for privacy. You can also
mark calls as important, and add comments. This can
an also be done after the fact
if more convenient.
You can mute the call as follows:
1. Press ‘Menu’ on the navigation keys to show the menu.
2. Press ‘Mute’ to mute the conversation.
3. To restore the conversation press ‘Unmute’.
To mark a call as important select ‘3 Set Important’. To add a comment select ‘4
Add Comment’.
16
CONTACT LIST
Instead of dialing the number every time you can set up
a contact list of up to 50 numbers. Contacts have many
advantages:
•
The contact name is stored in the recorded file as well as the number.
•
You can set specific recording options on a per contact basis (Always
Record, Never Record).
•
You can quick dial contacts by adding them to a favorites list.
•
You can search for contacts by name or number.
You can add a new contact as follows:
1. Press ‘Menu’ on the navigation keys to show
the main menu.
2. Select ‘1Contact’.
3. Select ‘2 New’ and enter the Contact Name
using the keypad.
4. Select ‘Num.1’ and enter the Primary/Work
number.
5. Select ‘Num.2’ and enter the Mobile number
(may be left blank).
6. Select ‘Num.3 and enter the Home number
(may be left blank)
7. Select ‘Save’.
NOTE: You can also add a contact using a recorded call.
17
Once a contact has been set up you can set the recording option to use for the
contact:
1. Press ‘Menu’ on the navigation keys to show the main menu.
2. Select ‘1 Contact’.
3. Select ‘1 Contact List’.
4. Use the Up/Down navigation keys to select
the contact you wish to change.
5. Press ‘Options’.
6. Select ‘5 Always Record’, ‘6 Never record’,
or ‘7 Normal Record’.
NOTE:: It is possible to enter contacts using your PC and the XtrCallMynah
software. This is much faster if you have a few to enter.
18
FAVORITES
Once contacts have been entered it is possible to set some of them up as
favorites. Favorites are 9 numbers which you can quick dial using the number
keys (1-9).
9). Just hold down the appropriate number for a few seconds and the
number for the contact will be dialed.
To add a contact to your favorites:
1. Press ‘Menu’ on the navigation keys to show the main menu.
menu
2. Select ‘1 Contact’.
3. Select ‘3 Favorites’.
4. Use the Up/Down navigation keys to select
the number to hold the contact.
5. Press ‘Options’ and select ‘2 Edit’.
6. Use the Up/Down navigation keys to select
the contact.
7. Press ‘Select’.
8. Use the Up/Down navigation keys to select
the number if there is more than one.
9. Press ‘Select’ again to confirm.
19
INCOMING CALL NOTIFICATION
Call Mynah can play a tone, flash the screen orr vibrate when an incoming call
arrives (or any combination of the three).
To set the Incoming Call notification:
menu
1. Press ‘Menu’ on the navigation keys to show the main menu.
2. Select ‘3 Settings’.
3. Select ‘1 Incoming Call’.
4. Select ‘1 LCD Flash’, ‘2 Vibrate’, or ‘3 Tone’
to alter the options for each respectively.
20
CALL RECORDING OPTIONS
Call Mynah records all calls by default.. It is possible to alter the default so you
are prompted each time, or calls are only recorded manually.
To set the Call Recording method:
1. Press ‘Menu’ on the navigation keys to show the main menu.
menu
2. Select ‘3 Settings’.
3. Select ‘2 Call Record’.
4. Select ‘1’.
5. Select ‘1 Record All’, ‘2 Manual Record’ or ‘3
Prompt Each’.
NOTE: In ‘Manual Record’ mode, you must press the Record Key or the ‘Record’
navigation key to begin recording. In ‘Prompt Each’ mode, there
ther will be a
countdown prompt asking you if you wish to record the call.
NOTE: In ‘Manual Record’ and ‘Prompt Each’ mode, ALL of the call will be
recorded regardless of when you start the recording.
You can set the countdown time for ‘Prompt Each’ mode as follows:
f
1. Press ‘Menu’ on the navigation keys to show the main menu.
menu
2. Select ‘3 Settings’.
3. Select ‘2 Call Record’.
4. Select ‘2 Countdown’.
5. Use the Up/Down navigation keys to select
the countdown required and press OK.
21
CALL QUALITY OPTIONS
Call Mynah records using a high level of compression to
maximize the number of calls which can be recorded. It
is possible to alter the default so you can record fewer calls but at higher quality.
To set the Call Quality:
1. Press ‘Menu’ on the navigation keys to show the main menu.
menu
2. Select ‘3 Settings’.
3. Select ‘2 Call Record’.
4. Select ‘5 Quality’.
5. Select ‘1 Low, ‘2 Medium’ or ‘3 High’.
NOTE: The default call quality is Low (GSM
GSM 6.10 compression) and can store up
to 340 hours of calls on the Call Mynah. Medium quality (ADPCM compression)
can store up to 140 hours of calls on the Call Mynah. High quality (G.711
compression) can store up to 68 hours of calls on the Call Mynah.
All three compression methods can be played and exported
d to WAV using the
supplied XtrDesktop software.
22
LIMITING CALL RECORDING BY DURATION
Callll Mynah records all calls by default. It is possible to limit recording based on
the duration of the call. Very short calls can have their recording removed if their
length is below a threshold. Very long calls can have their recording stopped
after a certain length.
To Ignore Calls below a certain length:
1. Press ‘Menu’ on the navigation keys to show the main menu.
menu
2. Select ‘3 Settings’.
3. Select ‘2 Call Record’.
4. Select ‘3 Ignore Calls’.
5. Use the Up/Down navigation keys to select
the minimum call duration.
To stop recording a call after a certain length:
menu
1. Press ‘Menu’ on the navigation keys to show the main menu.
2. Select ‘3 Settings’.
3. Select ‘2 Call Record’.
4. Select ‘4 Max. Call’.
5. Use the Up/Down navigation keys to select
the countdown required and press OK.
23
GIVING REMOTE PARTIES A RECORD WARNING
Call Mynah does not warn remote parties the call is being recorded by default. It
may be a requirement in your locality to give such a warning, or you may wish to.
Two types of warning are possible, a recurring
ing beep tone during the call, or an
audio announcement at the start of the call.
To set the Record Warning method:
1. Press ‘Menu’ on the navigation keys to show the main menu.
menu
2. Select ‘3 Settings’.
3. Select ‘3 Record Warn’.
4. Select ‘1’.
5. Use the Up/Down navigation keys to select
the warning method.
NOTE:: When Call Mynah is set to ‘Play Warning’ mode it plays the contents of
the ‘announcement.wav’ file located at the root of the Call Mynah memory. You
can replace this file with a WAV file of your own, provided
ovided it has the same name
and same type (8 KHz or 64 Kbps, mono PCM).
24
MEMO RECORDING
As well as recording Calls, Call Mynah may be used to record memos or
dictation.
Simply hold down the Record Key for a few seconds and the Memo screen will
be displayed
layed along with the recording duration. Press the End key to end the
memo recording.
Memos do not have caller id associated with them, and are displayed with a
different icon to calls.
Memo Recording
Recorded
Outgoing Call
Not recorded
Incoming Call
Recorded
Unanswered Call
Not Recorded
Incoming Call
Not Recorded
25
Listening To Recordings
Call Mynah will save the date, time, duration, caller id and other parameters
parameter with
each call. Call Mynah also logs calls as well as recording them.
NOTE:: The Call Log may contain entries for calls which were not recorded.
reco
If you
try to play these calls, you will see the message ‘No Data’.
Recorded calls are shown with a ‘tape’ icon on the right.
You can avoid this by filtering your Call Log to show only
recorded calls/memos. See below.
To play your recordings:
1. Press ‘Log’ on the navigation keys to show
the Log menu.
2. Press ‘1 Call Log’.
3. Use the Up/Down navigation keys to select
a call or memo.
4. Select ‘Opt’ and then ‘2 Play Record’; or press the 1 Key
ey to
play the recording.
5. Press the ‘Pause’ navigation key to pause the recording.
6. Press the ‘Play’ navigation key (or 1 Key) to resume
playback.
7. Press the Up/Down navigation keys to Fast Forward/Rewind
/Rewind during
playback.
8. Press the ‘Speaker’ navigation key to toggle between the Handset and
Speaker playback.
9. After the recording has finished playing or while paused
d press the ‘Back’
navigation key to return to the Call Log.
10. Press the End key to exit the Call Log.
26
LISTENING TO RECORDINGS ON YOUR PC
Call Mynah records files in its own XTR audio format in the
e Call Mynah memory.
These files can also be played back from your PC, or transferred to the PC for
later playback. They can also be converted to Windows WAV files if required.
Use the XtR CallMynah software to transfer files to your PC. You can copy a
selection
lection of recordings or all recordings. XtR Call Mynah can also play a call by
launching the XtR Desktop call management software.
27
The XtR Desktop call management software allows management and playback
of your calls, either in the Call Mynah memory, or on your PC.
XtR Desktop allows calls to be exported or emailed as Windows WAV or XTR
files.
Xtr CallMynah and XtR Desktop can be installed on your PC using the setup
application located in the Call Mynah memory: \Software\ Setup_CallMynah.exe
See the ‘XtR Call Mynah Software Users Guide’ for more details of using both
XtR CallMynah and XtR Desktop.
28
ADDING BOOKMARKS TO RECORDINGS
Call Mynah allows a portion of a call to be bookmarked, so that you can easily
come back to it later. Once book marks are defined you can skip straight to that
portion of a call when playing it back.
To define a bookmark:
1. Select ‘Opt’ and then ‘2 Play Record’;; or press the 1 Key to
play the recording.
2. When you reach the start of the area you wish to
bookmark press 7. A marker shows the start of the
bookmark.
3. When you reach the end of the area you wish to bookmark
press 9. A marker shows the end of the bookmark.
4. Press the 4 key to jump to the start of the bookmarked
area.
5. Press the 6 key to jump to the end of the bookmarked
area.
NOTE:: You can remove an existing bookmark by pressing the 7 key,
key so there is
a start to the bookmark but no end.
29
ADDING COMMENTS TO RECORDINGS
It is possible to add a predefined or custom comment to a recording.
To add a predefined comment:
1. Press ‘Log’ on the navigation keys to show the Log menu.
2. Press ‘1 Call Log’.
3. Use the Up/Down navigation keys to select a
call or memo.
4. Select ‘Opt’ and then ‘3 Add Comment’.
5. Use the Up/Down navigation keys to select
the comment you wish.
6. Press ‘OK’ on the navigation keys.
To add a custom comment:
1. Press ‘Log’ on the navigation keys to show the Log menu.
2. Press ‘1 Call Log’.
3. Use the Up/Down navigation keys to select a
call or memo.
4. Select ‘Opt’ and then ‘4 ABC Comment’.
5. Enter the comment using the keypad.
6. Press ‘OK’ on the navigation keys.
30
MARKING CALLS AS IMPORTANT
Calls can be marked important so they are never auto deleted as follows:
1. Press ‘Log’ to access the call log screen.
2. Select ‘1 Call Log’.
3. Use the Up/Down navigation keys to select
the call you wish to protect.
4. Press ‘Opt.’
5. Select ‘5 Set Important’ to mark the call as
important.
6. Press ‘Back’ to return to the Call Log. The
call is now marked with a ! to show it is
important.
7. Press the ‘End’ key to return to the main screen.
To mark an important call as unimportant follow the same procedure, but select
‘6 Del Important’.
31
ADDING CALLS TO THE CONTACT LIST /
PHONEBOOK
Recorded calls can be added to the contact list as follows:
1. Press ‘Log’ to access the call log screen.
2. Select ‘1 Call Log’.
3. Use the Up/Down navigation keys to select
the call you wish to add to the contact list.
4. Press ‘Opt.’
5. Select ‘7 Add to PhBook’ and enter the
Contact name.
6. Select ‘Num.1’, the caller id will be filled in if
available.
7. Select ‘Num.2’ and enter a number if required.
8. Select ‘Num.3’ and enter a number if required.
9. Select ‘Save’.
See the section CONTACT LIST for details of manually adding contacts.
32
DELETING CALLS AND CALL RECORDS
Recorded calls can be deleted provided they are not marked as important. To
delete an important call first remove the important flag.
To delete a recording:
1. Press ‘Log’ to access the call log screen.
2. Select ‘1 Call Log’.
3. Use the Up/Down navigation keys to select
the call you wish to delete.
4. Press ‘Opt.’
5. Select ‘8 Delete Rec.’
6. Press ‘Yes’ to delete the recording.
his way removes the recording but not the call log
NOTE: Deleting a recording in this
entry.
If you try to play the call again you will get a ‘No Data’ message.
To remove both the recording and the Call Log entry use option ‘9 Del.Log&Rec’
instead of ‘8 Delete Rec.’ above.
33
FILTERING CALL LOG ENTRIES
The Call Log displays all entries by default. This can include calls which were not
recorded or calls where the recording has been deleted. It is possible to filter the
Call Log to display a subset of the entries.
To filter the Call Log:
1. Press ‘Log’ to access the call log screen.
2. Select ‘1 Call Log’.
3. Press ‘List’ to open the List menu.
4. Use the Up/Down navigation keys to select
the filter you wish to use.
5. Press ‘OK’ to apply the filter.
The filters are as follows:
lay all entries, including both recorded and unrecorded Calls, and
ALL – display
Memos.
Incoming – display only incoming calls (even if not recorded).
Answered – display answered calls only.
Unanswered – display unanswered calls only.
Outgoing – display only outgoing calls
lls (even if not recorded).
Memo – display memo recordings only.
Important – display recordings marked important only.
Recorded – display recorded calls only.
Seek Number – display calls to/from a given number only.
Seek Comment – display calls containing a given comment only.
Seek Time – display calls from a specific date/time only.
34
Connecting To Your PC
via USB
Connecting
onnecting Call Mynah to your PC via USB will allow you to:
•
•
•
•
Read the comprehensive user guides supplied.
tware (to manage calls on your PC).
Install the supplied XtR Desktop software
Install the supplied XtR CallMynah software to copy calls to your PC, and
manage Contacts and device settings.
Access the Call Mynah memory (for example to upgrade the firmware or
to change recorded announcements).
To connect
onnect Call Mynah to your PC, simply connect the mini USB cable between
your PC and Call Mynah, then:
1. Press ‘Menu’ on the navigation keys to show
the main menu.
2. Select ‘5 USB Mode’.
3. If prompted, enter your password to allow the connection.
35
The files in the Call Mynah memory are as follows:
\Manuals – PDF manuals for the device.
\RECORD – Recordings in XTR format.
\Software – Installation program for PC software.
\wallpaper – Wallpaper bitmaps.
\announcement.wav – Recorded call announcement.
\wallpaper.bmp – Default wallpaper.
\Call Mynah Quick Start User Guide.pdf – Quick Start Guide.
\Description Of Files In Call Mynah Memory.pdf – Description of these files.
\CallLog.dat – System file do not delete or modify.
\PhoneBook.dat – System file do not delete or modify.
\SysPara.dat – System file do not delete or modify.
NOTE: The contents of the CallLog.dat, PhoneBook.dat, SysPara.dat files can be
inspected and modified using the XtR CallMynah software. See the ‘XtR Call
Mynah Software User Guide’ for details.
36
Get Expert Help and see
other recording Products
from Intelligent Recording..
Call Mynah is just one product in a wide range of professional quality call
recorders for Analogue, Digital and IP telephones, extensions and lines.
Intelligent Recording can offer you centralized supervisor positions for multiple
Call Mynah’s and if you are considering centralized recording for your business,
we have a complete range of BackOffice solutions that use the same recording
format as your Call Mynah and integrate seamlessly.
We invite you to visit our web site www.CallMynah.com for:
-
Technical support and assistance when setting up your Call Mynah
The latest software and firmware downloads for your Recorder including
feature enhancements and bug fixes
Advice about Call Recording
Add-on product offerings
Quotes on professional recording systems for business
We have a ‘Live Chat’ service to allow you to speak directly to our staff.
We greatly appreciate your business, thank you for choosing Call Mynah by
Intelligent Recording!
Thanks – the Intelligent Recording Team!
37