Release Notes - Honeywell Integrated Security

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Pro-Watch® Release Notes
Release 4.3.5, Build 11523
Release Availability Date: July 2017
Important Note
Pro-Watch
Component
Issue Description
Issue
Number
BLOB
To upload a second BLOB image to a badge record, a second
BLOB type must be configured with a Label Interface Tag of
“Photo” or “Signature” and a Label Interface Index of 2.
PW-11142
Licensing
Those users who upgrade to Version 4.3.5 from an older version
of Pro-Watch must have a new license.
PW-10468
Pro-Watch
The customer must maintain a list of User names and User
numbers for each panel to be able to meet the NERC
requirement.
PW-10471
New Features
Pro-Watch
Component
Issue Description
Issue
Number
Android
Mobile App
A Pro-Watch Mobile Client App for the Android OS that allows users
to view badge holders and perform other selected badging
functions.
Author: R.T.
Cards
Extended Card Number support for 92-bit cards
N/A
DB
SQL 2016/Win2016 support
N/A
Encryption
OSDP panel reader communication encryption support
N/A
iOS Mobile
App
Badge Holder Verification to an Area or Door
Author: R.T.
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iOS Mobile
App
TouchID support for login
Author: R.T.
iOS Mobile
App
Multiple API Server configurations for switching between API Server
Author: R.T.
iOS Mobile
App
Badge Holder picture full image view
Author: R.T.
iOS Mobile
App
App Usability and Security Improvements and other bug fixes
Author: R.T.
IP Client
Reverse IP support
N/A
Panels
Mercury iSTAR panel support for MS-ICS, MS-ACS, MS-I8S and
MS-IRS
N/A
PIN
Matrix PIN support
N/A
Portal
Access Management Portal
N/A
Readers
MORPHO Wave Reader support
N/A
Web
Pro-Watch Web Password now enforces password complexity
requirements. Web passwords must contain: min 8 char length, at
least 1 uppercase character (A-Z), at least 1 lowercase character
(a-z), at least 1 digit (0-9), and at least 1 special character
(punctuation).
PW-9637
Web
Web Based Reporting and Badging Clients
N/A
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Resolved Issues
Pro-Watch
Component
Issue Description
Issue
Number
Advanced
Badging
Advanced Badging now uses the correct Badge Expire Date
when set to a 'Fixed Date' in Badge Builder.
PW-10490
Advanced
Badging
The users now can set scheduled clearance code date and time
from a client installed in a region with a different time format.
PW-9801
Advanced
Badging
The users now can save and print signatures with transparent
background.
PW-8888
Advanced
Badging
Batch Print from Advanced Badging is now printing the card type
(layout).
PW-2805
Alarms
Forced door alarms do not report a 'Held Open RTN' if held past
the configured Reader’s “Held Time”.
PW-9438
Archiving
The new PWArchtools.exe now releases more memory than the
previous original PWArchtools for 4.2SP2 after performing an
archiving operation.
PW-9123
Archiving
Archive files can now be converted from Pro-Watch version 4.1
and restored in Pro-Watch 4.2 without any error messages.
PW-9013
PW-9348
Badging
Card status changes now download without any issues.
PW-2727
Clearance
Codes
When editing or viewing a clearance code with large number of
logical devices, the screen now does not take as long to load up.
PW-9050
Application
Login
A SQL server account can now add a new Pro-Watch User
without any errors.
PW-9320
DTU
Integer data type card numbers now import successfully and
display in Preview Data.
PW-9679
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Web API
Mobile app user Login is performed successfully when the user is
set to "Never Expires".
PW-9024
DTU
DTU now supports up to 120 characters for Firstname/Lastname
and Middle Initial fields.
PW-1711
Galaxy
“Disarm Subset” function now works properly for Galaxy groups.
PW-10241
MICshell
When MIC server and Alarm monitor UI are minimized, the CPU
usage stays at 0%.
PW-7121
Mobile - iOS
When in the “Edit Access Rights” screen the user unassigns all
the clearance codes for a card and clicks “Done,” an “Error
Invalid Arguments” message is not displayed anymore.
PW-10261
Mustering
The muster view using By Badge now correctly displays the
number of persons in an area when a badge holder has more
than one (1) card and more than one (1) of these cards are used.
PW-7273
Mustering
The cardholders who enter an area through a Secure Mode door
are now visible in area attendance or Mustering.
PW-7254
Mustering
When the regional settings are changed, the date/time displayed
in the muster screen now change to the regional date/time
settings.
PW-7153
Panels
Encrypted PW-6000 panels now do not go offline at midnight.
PW-6279
Panels
"Download Keys" program function that's needed to download
encryption keys to Mercury panel is now available by default for
root class.
PW-5504
Readers
“Secondary Reader” state now works properly, with Status Group
displaying updated door status for both primary and secondary
readers correctly.
PW-9522
Tables
When the user deletes the logical device associated with the
hardware points like input/output/reader, its values are now
cleared in the POINT table.
PW-8126
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Known Issues
Pro-Watch
Component
Issue Description
Issue
Number
Advanced
Badging
“Modify the clearance codes” and “modify the logical device
exemptions” permissions are not working in web client when
“card edit” permission is revoked.
Advanced
Badging
For a fresh installation of Pro-Watch, Advanced Badging prevents PW-9446
entry of text characters in the card number field even when the
card number type is set to "Text" in the Server Options.
PW-10569
WORKAROUND SOLUTION: Change the "Card Number Type"
value in Pro-Watch Server Options to "Number," save, and then
set the option back to "Text". The card number field in Advanced
Badging will now accept alphanumeric characters.
Advanced
Badging
Enhanced PIN mode option is not available in the advance badge
manager.
PW-11038
Android
Mobile App
Users may experience an issue resolving NetBIOS names.
Hostname mapping must be present in the DNS server for
correct address resolution.
PW-9475
Badges
"Code 39" style Barcode designed with a specific position is not
getting read when printed from Web Client.
PW-11294
Badges
Data is lost when badge/card is printed from Web the client with
"Code 39" style Barcode.
PW-11286
WORKAROUND SOLUTION:
1. In Pro-Watch, go to the Badge Types module.
2. Go to the Edit Badge Types screen.
3. Click the Design button right next to the Edit Badge
Layout field to display the Badge Design Screen.
4. Click & draw a BARCODE on the card template.
5. Right-click the barcode drawn and select Properties to
display the Properties of Barcode screen.
6. Click EDIT to display the Fields.
7. Selected the field(s) you like.
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Fill out the badge field(s) selected in ALL CAPS to prevent losing
any data while printing a badge or card.
Enterprise
Getting error when creating the Enterprise DB from the Enterprise PW-11240
manager UI.
WORKAROUND SOLUTION:
When creating a new Enterprise, you must use the following
workaround:
Insert the BADGE_C_AUX in the TABLE_REPL with
REPL_STATUS value as 2 in your Enterprise machine PWNT
database.
SQL Script: "INSERT INTO TABLES_REPL
VALUES('BADGE_C_AUX', 2)"
Pro-Watch
Mobile |
Android |
Login
Users may experience an issue when 'API server Host-name' is
used for ISOM URL in API config file.
PW-9475
Reports
Scheduled reports are not displaying in IIS testbed and windows
authentication (web). WORKAROUND SOLUTION: In the
deployment, where DTU is been installed as IIS and Web is
configured with windows authentication, you are required to
provide permission to IIS AppPool\PWWebAPIAppPool user for
the folder C:\Windows\System32\Tasks on DTU installed
machine.
PW-11327
Reports
"Please wait..." progress icon is not displayed when report export
is in progress.
PW-11324
Web
Tab order is not working appropriately.
PW-10914
Web
When installing the thinktecture, auth and authh and dtu, the user
needs to change the credential for thinktecture identity. See
“Section 1.10.1 THINKTECTURE Identity Service” in Pro-Watch
4.3.5. Web Client User Guide 800-12235V10 for more info.
PW-10909
Web
When trying to log in for the first time to the Pro-Watch Web client PW-10787
by using Windows authentication, some users may get “Site can’t
be reached” error message. After providing the correct login
credentials, the user will view the error message for a few
seconds and then the login will occur successfully.
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Web
Sometimes the Pro-Watch Web UI is not fully loaded for Badging
and Reports modules. WORKAROUND SOLUTION: Clean up
history and try again.
PW-10660
Web Badging
The users can edit the settings of a clearance code (CC) even
after the User Permission to Modify Clearance Code has been
revoked through Modify Clearance Code option (at Badge
Maintenance under user programs).
PW-10603
Web Badging
Permission Issue: User can provide values other than "Certificate
Name" while adding the Certificate even when a specific user
doesn't have the permission to "Edit Certification".
PW-10570
Web Badging
Permission Issue: User is allowed to provide values other than
"Device Name" and "Device ID" while adding Device (Asset)
even when a specific user doesn't have the permission to "Edit
Asset".
PW-10568
Web Client
When the Web server and client machines are in the same
domain, the Pro-Watch Web client is not accessible from same
domain machine and gives certificate error (for Google Chrome)
or does not give any response (for IE browser). See Appendix A
in Pro-Watch 4.3.5. Web Client User Guide 800-12235V10 for
more info.
PW-9862
Web Client
Installation
There is no option yet to “Repair” the Web UI installation.
PW-10341
Web Reports
The vertical scroll bar sometimes does not display on the Reports
Settings page.
PW-11305
Web Reports
In the Web client, the Report page sometimes displays empty
and is not available.
PW-9876
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Release 4.3, Build 11341
Release Availability Date: February 2017
New Features
Pro-Watch
Component
Issue Description
Issue
Number
Advanced
Badging
When creating a new badgeholder record, the “Issue Date” and
“Expire Date” fields can now be configured to display default
values.
PW-4165
API
A new REST based Web API for developers is implemented. More
information can be found in the Pro-Watch Web API User Guide.
N/A
Application
Login
When changing the application login password, the new password
cannot be the same as the previous password.
PW-5643
Badging
In the Advanced Badging module, the users now have the option to
provide a Supervisor PIN before they can edit card details.
PW-5592
Card
Activation /
Deactivation
Panel driven card activation/deactivation is now supported.
PW-3626
Clearance
Codes
Support for scheduled clearance codes is added.
PW-2017
Compliance
Reports
Pro-Watch now creates a log entry when a user runs a report.
PW-3203
Encryption
Support added for 256-bit encryption implemented for PW6000/PW-6PW-6K1ICE and equivalent Mercury controllers.
PW-4274
Extended
Instructions
Users can now view extended instructions within Pro-Watch by
clicking the new “View” button.
PW-2522
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Firmware
Mercury Firmware for the following panels/sub-panels was added to PW-7506
the Pro-Watch installer : PW-7506











EP4502:
PW_6101:
EP1502:
EP2500:
M5 IC:
PW_6000:
M5-2rp:
M5-2srp:
MR50:
PW6K1R1e:
MR52:
Encrypted_EP4502_1_22_9_0527_FS_.crc
ep1501_1_22_9_0527.crc
ep1502_1_22_9_0527.crc
ep2500_1_22_9_0527.crc
m5ic_1_22_9_0527.crc
pw6000_2_8_0_0527.crc
m5-2rp_appl_1_57_3.aax
m5-2srp_appl_1_57_3.aax
mr50_appl_1_52_14.
MR51e_appl_1_5_12.
mr52_appl_1_57_5.aax
Mobile Client
App
A new Pro-Watch iOS Mobile Client App is offered that allows users N/A
to view badge holders and perform other select badging functions.
Panels
Pro-Watch now supports Honeywell dialect on PW-6000 ports.
PW-6238
Mercury has added a new dialect called "Honeywell" to the
communications configurations for downstream RS-485 ports on
EP-2500 and later model panels. This is intended to allow
Honeywell and Mercury subpanels to coexist on the same panel by
specifying the dialect on the downstream ports. A PW-6000 or EP2500 would be able to designate one port as Honeywell dialect and
one as Mercury, thereby supporting both subpanels at the same
time.
Panels
Support for the Mercury M5-MUX8 subpanel implemented. The M5- PW-6697
MUX8 is a form factor replacement of the M5-8RP boards that will
allow users to circumvent F2F reader requirements by adding
MR50 subpanels.
Panels
Support for Mercury M5-2K subpanel implemented.
PW-5675
Panels
Support for the Mercury EP1502 controller implemented.
PW-5676
Users
Leap year support added for Pro-Watch user management.
PW-5682
PW-5645
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Users
A user cannot create a new user by leaving the Username and
Password fields blank.
User
Permissions
Under Database Configuration, two functions were added to the
PW-6092
"Morpho Configuration" module for "Edit Morpho Configuration" and
"Execute Morpho Terminal Commands".
User
Permissions
There is now a separate permission to enable “Bulk Add Card”
function.
PW-4073
Web
Password
A change has been made to encrypt and secure the Pro-Watch
user web password. After upgrading to PW 4.3 MVO-1, all users
with web passwords must reset their web password.
N/A
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Resolved Issues
Pro-Watch
Component
Issue Description
Issue
Number
Advanced
Badging
“Supervisor Pin” requirement now works in the Advanced Badging
module.
PW-3393
Advanced
Badging
In Advanced Badging, the TERMINAL INVALID ENTRY ERROR
that was issued when downloading a Morpho reader is now fixed.
PW-7176
Alarm
Monitor
In the Alarm Monitor, the Event Toolbars custom-created for a
procedure now display properly.
PW-5582
Alarm
Monitor
The “Server Busy” message is no longer displayed when a user
opens the Alarm Monitor.
PW-5581
Alarm
Monitor
Operator Action alarm event now displays in Alarm Monitor.
PW-5510
Badging
Badge Print and Badge Design do not crash Pro-Watch anymore
when Pro-Watch is installed on a Drive other than C:
PW-5567
Client
Pro-Watch client now does not issue “Seek Failed Error” message
after running for an extended period of time.
PW-3375
Compliance
Reports
When the users have a logical device exception that is removed
from a clearance code that they have access to, the Compliance
Report will display two different rows for the same logical device:
(1) in the first row the logical device will be marked with “R” for
having been “revoked”, and (2) in the other row, it will still be
displayed as a part of the clearance code’s original definition.
PW-5249
Database
When a channel is not installed but panel is installed, changes in
Pro-Watch may add entries to the HI_QUEUE table which may
impact performance. To prevent such a potential performance
issue, the HI_QUEUE table will now not be updated if the panel is
marked “Installed” but the channel is marked “Uninstalled”.
PW-3958
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DTU
Fixed issue where values could not be entered in the DTU delete
column and data fields.
PW-6094
Galaxy
Galaxy Actions now operate properly.
PW-5373
Galaxy
Alarm syntax errors are fixed.
PW-8624
Logical
Devices
MRDT now displays the correct text for ACR type of logical device.
PW-5533
Maps
There are no issues now with using the resources attached to
maps.
PW-288
MAXPRO
VMS
The system does not display a “Server Busy” message when
PW-5258
MAXPRO
VMS
When MAXPRO VMS server/NVR goes offline, the event is now
reported in Pro-Watch.
PW-3161
MAXPRO
VMS
When a MAXPRO VMS Channel and Server are programmed, but
cannot be reached via the network (Offline), a “Server Busy”
message is no longer issued.
PW-140
MAXPRO
VMS
The users now can go to associated logical devices from event
PW-172
MAXPRO
VMS
Fixed issue where there was a communication break when
PW-4857
confirming settings to a MAXPRO VMS channel even if no changes
are made.
MAXPRO
VMS
Users can now access Pro-Watch cameras without any “Server is
Busy” error messages when MaxPro cameras are installed with
Pro-Watch but the MaxPro server is down.
Mercury
Intrusion
All Mercury Intrusion group functions now work from Alarm Monitor. PW-5697
MAXPRO VMS channel is in offline state in Pro-Watch.
log and event viewer without any syntax errors occurring.
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Mustering
Fixed performance issues when users drag/drop badge holders
from one muster area to another.
PW-5252
Panels
Fixed the bug where subpanels cannot be added through panel
properties screen.
PW-4798
Panels
Upgraded MR51E to Firmware version 1.5.12 to improve the
reliability of connecting any panel to PW6K1R1e.
PW-8386
Panel Mover
The Panel Mover utility will no longer display an “Invalid Channel
Type” error message.
PW-5493
PIN Mode
Added firmware file to both Pro-Watch suite and patch installer to
make PIN mode work on a M58RP with a WIU4 board.
PW-6575
Remote
Comm
Server
Following a network failure that disconnects a remote
communications server from the primary server, the remote comm
server panel comes back online successfully once the connection
is reestablished, without the need to restart the MICServer.
PW-5595
Reports
Users now need to have the appropriate permission to print and
export Audit Reports.
PW-6019
Verification
Viewer
Verification Viewer now works properly without mixing up the
pictures displayed.
PW-5568
Web Reports
Fixed issue where selecting a filter and then choosing report fields
was causing the web client to generate an error.
PW-5156
Wireless
Readers
Due to design, SALTO readers do not return the RTN (Return To
Normal) status for a door held open causing the door to stay in the
held open state. Workaround is provided to return the door status
to normal for both the door held and door forced following the RTN
event for a door forced open.
PW-6594
Wireless
Readers
When you right-click on a SALTO lock and select “Actions” from the PW-6054
pop-up menu, the “Time Override” and “Momentary Unlock” submenu options are now available.
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Known Issue
Pro-Watch
Component
Mobile App
Issue Description
If a “Never Expires” user account is created, then the user cannot
log in to the mobile app. WORKAROUND SOLUTION: Do not
use the "Never Expires" checkbox when creating a user account
and set an explicit expiration date far into the future.
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Issue
Number
PW-9025
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Release 4.2 SP4 HOT FIX (PW-7121)
Release Availability Date: February 2017
Resolved Issue
Pro-Watch
Component
MICshell
Issue Description
MICshell does not anymore use excessive CPU resources when
minimized.
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Issue
Number
PW-7121
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Release 4.2 SP4 HOT FIX (PW-5258, PW-5595, PW-7848)
Release Availability Date: October 2016
Resolved Issues
Pro-Watch
Component
Issue Description
Issue
Number
Server
When the remote commserver is reconnected to the main server
following a disconnect, the panels now come online without any
issues.
PW-5595
MAXPRO
MAXPRO Server no longer issues a busy message while
operating in Pro-Watch UI.
PW-5258
MAXPRO
MAXPRO VMS Channel now comes online when configured with
Hostname in the channel communication parameters.
PW-7848
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Release 4.2 SP4 HOT FIX (PW-5595)
Release Availability Date: August 2016
Resolved Issue
Pro-Watch
Component
Panels
Issue Description
Issue
Number
When the user disconnects and then reconnects the COMM
server, the remote COMM server panels come back online as
expected, without the need to restart the MICServer.
PW-5595
Known Issue
Pro-Watch
Component
Panels
Issue Description
When the user opens the Edit Logical Device for a door on the
PW-2000 panel and then closes it without making any changes,
the system displays the message "Command Range Error".
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Issue
Number
PW-6969
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Release 4.2 SP4, Build 11092
Release Availability Date: April 2016
New Features
Pro-Watch
Component
Issue Description
Issue
Number
Advanced
Badging
“Card Disable Days” is added as an option under Batch Modify to
set the card disable days for all badges/cards or a subset of
badges/cards.
PW-5254
Advanced
Badging
Pro-Watch now offers a Batch Printing functionality.
PW-4999
Badge
Profiles
"Vehicle Permit Page" check-box is created under "Badge Profile
Info" in Badge Profiles. "Quick Search Configuration" is renamed as
"Search Configuration". "Quick Search" fields moved to "Search
Configuration" tab.
PW-4985
Compliance
Reports
Transaction Reports now offer the option of displaying “Event
Responses” if the “Display Event Responses” check-box is
selected.
PW-4603
Compliance
Reports
Pro-Watch now features a new Sample Report called “Logical
Device - Clearance Code Matrix Report” which can be reached at
Sample Reports > Configuration Reports > Logical Device Reports.
The report displays logical devices down the left side and clearance
codes across the top. Where a logical device and a clearance code
intersect, the report displays the logical device time zone. The
report also has rows detailing the count for the number of active
cards, number of cards, and number of doors.
PW-5176
Compliance
Reports
The Statistics report now features a partition filter as a part of the
report generation wizard.
PW-4983
Compliance
Reports
Operator Log report now displays log entries for Panel Initialization,
System Downloads, and Card Downloads.
PW-1093
Compliance
Reports
Compliance Reports now display new card fields such as card type,
last change date, last print date, print count, return date, card note,
card number, etc.
PW-4709
DTU
Searching-with-regular-expressions functionality for DTU is
improved for each key and mapping.
PW-5321
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Operating
System
Pro-Watch now supports Windows 10.
N/A
SQL Server
Pro-Watch now supports SQL 2014. (Pro-Watch Enterprise is not PW-5338
supported. See known issues.)
Resolved Issues
Pro-Watch
Component
Issue Description
Issue
Number
Advanced
Badging
The “Last Update” field for a card is now updated correctly when a
card or a certificate expires.
PW-5223
Advanced
Badging
“Find Dependencies” now work properly for badge types assigned
as card type.
PW-4843
Advanced
Badging
Batch Modify actions on “Badge Issue/Expire” and “Card
Issue/Expire” date works properly when the regional settings of the
client PC use the DD/MM/YYYY format for date.
PW-5416
Alarm
Monitor
Historical Trace from the Alarm Monitor now displays the correct
value for the “Logical Device Alt Description” column.
PW-5239
Archiving
Archiving and Purging functions now work properly.
PW-5108
ASSA
ABLOY
ASSA ABBLOY Aperio readers now work properly when Pro-Watch
LED Schema is set in the PW6K panel configuration.
PW-4469
Badge
Builder
Badge builder permissions now work in Badge Builder.
PW-3440
Badge
Designer
The users now can import 32-bits bitmap images in Badge
Designer.
PW-4783
Biometric
Templates
Fixed the issue where biometric card hand templates were not
downloading to the panel.
PW-4853
Certification
The users now can add certifications to clearance codes by double
clicking.
PW-4916
Certification
The users now can sort the certificates in ascending or descending
order when assigning them to Clearance Codes.
PW-4908
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Channels
The “Channel Type” drop-down list in the “Create a Channel”
screen now is wide enough to display the full name of the channel
type.
PW-4836
Classes
The users now can delete a Program Function from a Class without
any issues. The Audit Report displays only one entry for the changed
program function.
PW-4409
Clean Room
The Clean Room application now runs properly without any error
messages.
PW-4664
PW-4990
Clearance
Codes
Fixed the issue where cards assigned to temporary or timed
clearance codes were given one extra access at readers after the
clearance code expired.
PW-4765
PW-4766
Compliance
Reports
Fixed the issue where creating a folder with the same name as an
existing folder caused an infinite error message loop.
PW-5379
Compliance
Reports
Fixed issue with authentication errors when running a saved
Compliance Report against a remote SQL Server Database.
PW-5159
Compliance
Reports
The users now can schedule a Transaction Compliance Reports
with a Recorded Video column in it without any issues.
PW-4604
Compliance
Reports
The Audit Log report displays correctly after a logical device is
deleted.
PW-4876
Compliance
Reports
The users now cannot have multiple folders with the same names PW-4615
under My Reports.
Compliance
Reports
Even after a User leaves the company and his or her record is
deleted from the User Table, when an Event Log Report is run, the
report still lists the user responsible for a specific event.
PW-4412
Database
Fixed Pro-Watch patch.sql error on COMMON_PANEL_MOVE
when using SQL Server 2012.
PW-5090
Database
System performance improved by removing the PRINT statement
from a number of Pro-Watch objects.
PW-4905
Database
Fixed the issue where disabling the Cypher mode options for
SALTO locks were causing long delays when getting hardware
configuration data.
PW-3867
Database
Configuration
In the Database Configuration module, the users now can add a
new Database Table without any issues.
PW-5410
DTU
When a user changes the company for a specific badge by using
DTU, the Badge History Report now displays the change without
any errors.
PW-5408
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DTU
Real Time DTU service now starts and works properly.
PW-5420
DTU
Fixed the issue where the GetDate() function was not working in
DTU and Real Time DTU..
PW-3811
DTU
The users now can configure Card Disable Days without any issues
when creating a DTU import profile.
PW-5253
DTU
The users now can map Auto Disable Days for cards in the DTU.
PW-5316
DTU
The users now can map Company fields to a Company resource
badge field in the DTU module.
PW-5059
DTU
A card inserted through DTU now does not generate any error
messages after a clearance code is assigned and the card is
saved.
PW-3367
HSDK
Fix the crash that happened when performing HSDK actions on
OBIX devices from Pro-Watch remote client.
PW-5346
HSDK
Fixed the error that occurred when opening HSDK panel from
ProWatch remote client.
PW-5347
HSDK
Fixed issue where actions for OBIX devices were not working.
PW-5325
HSDK
HSDK actions are now working properly in Alarm Monitor and Map
views.
PW-5320
HSDK
Event Procedure now performs HSDK Actions properly with HAPI
ASSA Locks.
PW-5257
HSDK
Users now can close the HSDK panel properties page when the
ASSA reader is selected in the tree-view navigation pane.
PW-5234
Installation
The Pro-Watch installer package can now be installed under the
"System" account.
PW-5374
Maps
Resource texts are now easily readable in Pro-Watch maps.
PW-142
Mercury
Intrusion
Fixed the issue where a zone's "Mode at Start" setting under Panel
Properties were not being saved.
PW-4592
Panels
The PW5000_PANEL_R table can now be audited.
PW-4540
Partition
Manager
Partition Manager now sorts partitions in alphabetical order when
the user assigns the partitions.
PW-5117
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Advanced
Badging
In the “Programs” tab of the “Edit Users” screen, the “Add”,
“Update”, “Delete”, and “Query” function labels have been changed
to read “Add Badge”, “Edit Badge”, “Delete Badge” and "Query
Badge”, respectively.
PW-5269
PW Mobile
Reader
The users now can add a mobile reader to the Smart Plus
channel/panel without any issues.
PW-5221
Verification
Viewer
Photo verification windows can now be resized to display large
photos.
PW-5311
Verification
Viewer
A resized Verification Window now maintains its size upon scan. A
minimized Verification Window is restored to its resized view upon
scan. A maximized Verification Window maintains its maximized
size upon scan.
PW-5456
Verification
Viewer
Pro-Watch Verification Viewer is now working properly on MVMS
Monitor.
PW-5140
Web
Badging
Fixed the issue where Resource Type badge fields were not
displaying and saving properly.
PW-5336
Web
Badging
Fixed the issue where badging changes were not saved when
userdefined custom fields had the word "COMPANY" in the FIELD
ID.
PW-5309
Web
Badging
The users now can save a badge-holder record when the “FIRST
NAME” field is set to “Required to Save”.
PW-5265
Web
Badging
The users now can search the badging records successfully by
using the “LAST NAME” as a search parameter.
PW-5219
Web
Badging
The users now can search the badging records successfully when
the badge record contains “FIRST NAME”, “LAST NAME” fields
and the user-defined “Resource > COMPANY” and “Resource >
BADGE” fields.
PW-5106
Web
Badging
The users now can save a badge-record when the DATETIME field
is set to “Required to Save”.
PW-5105
Web
Badging
The mandatory “CARD TYPE” field (in the “CARD DETAILS”
screen) is now displayed with a yellow background.
PW-4987
Web
Badging
The search functionality now works properly when the users press
the ENTER key instead of clicking the SEARCH button.
PW-4792
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Web
Badging
The users now can print successfully any badge with "User
Defined" Resource type.
PW-5337
Web
Badging
When searching returns multiple search results, Pro-Watch
displays the correct cursor type on the screen.
PW-4793
Web
Badging
The Badging Profile window now displays all fields properly.
PW-5386
DTU
The users can now export card data when using ODBC Profile
Type.
PW-4877
Known Issues
Pro-Watch
Component
Issue Description
Issue
Number
Users
Custom event toolbars do not work properly.
PW-5392
Enterprise
Pro-Watch Enterprise does not support SQL 2014.
PW-6031
Web
Badging
Web
Badging
PW-5673
User cannot capture "Badgeholder photo" using Edge Browser and
Chrome (Version 42 and above) Browser.
PW-5674
The functionality that allows capturing Signature using TOPAZ
Signature Pad does not work in the following browsers: 1) Edge, 2)
Chrome browser Version 42 and above.
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Release 4.2 SP3, HOT FIX (PW-5335, PW-4897, PW-4853)
Release Availability Date: February 2016
Resolved Issue
Pro-Watch
Component
Issue Description
Issue
Number
Panels
Panels now work properly online and send events.
PW-5335
Galaxy
The users now can change the value of the Galaxy zone resistance
from Normal to High Resistance and then back to Normal again
without stopping or restarting the Pro-Watch.
PW-4897
Biometric
Readers
Biometric hand templates are now downloaded properly to the
panels/cards.
PW-4853
Release 4.2 SP3, SCTU
Release Availability Date: December 2015
New Feature
Pro-Watch
Component
Issue Description
Issue
Number
SCTU
Pro-Watch Site Configuration Transfer Utility (SCTU) is an
executable program delivered with the Pro-Watch product package
to enable users to transfer Pro-Watch (PW) site hardware and
configuration settings from one server to another.
N/A
Release 4.2 SP3, Build 10835
Release Availability Date: September 2015
New Features
Pro-Watch
Component
Issue Description
800-08211V58_Pro-Watch_4.3.5 Release Notes © Honeywell, Inc.
Issue
Number
24 of 107
`
Advanced
Badging
In the Advanced Badging module, the users can (as an option)
render the Card tab fields (Card Status, Company, Issue Date,
Expire Date, and Card Type) read-only or editable by granting or
revoking the fields in the Edit Users > Programs Tab > Badge
Maintenance > Badge Maintenance sub-directory.
PW-4848
APB
APB (anti-passback) queue is now processed faster due to several
changes made to PW server and database. New features
“SITEbased APB” and “Area-based APB” allow reduction in APB
queue size, giving further boost to performance. The “Auto Load
Balancer” feature ensures even distribution of APB processing
between the APB processors.”
PW-4922
Badging
Two new program functions added: Badge Audit History and
Badge/Card Transactions.
PW-4951
Partitions
The users can now bulk-load hardware into partitions by using the
Partition Manager.
PW-4697
Resolved Issues
Pro-Watch
Component
Issue Description
Issue Number
Advanced
Badging
Custom badge fields now work properly.
PW-4899
Badge
Designer
When the users try to upload an image that exceeds the maximum
allowable size limit, the system now displays an error message.
Badging
When bulk-adding badges, if a company has clearance codes
assigned to it, the clearance code additions to the card are now
audited.
PW-4410
Companies
A user without any permissions now cannot Add, Edit or Delete a
company.
PW-4481
Installation
Remote database installation instructions updated since Pro-Watch
does not now use extended stored procedures in the master
database.
PW-4807
Reports
Certification Compliance Report now lists the certifications along
with whether or not that certification is expired for the badge-holder.
PW-4903
Reports
The audit report now displays the name of the companies that have
been added and then deleted.
PW-4648
800-08211V58_Pro-Watch_4.3.5 Release Notes © Honeywell, Inc.
PW-68
PW-262
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Reports
After adding and deleting a new clearance code, the Audit Log
Report and the Operator Log Report display the correct before and
after values and descriptions.
PW-366
Web
Badging
In Pro-Watch web client, users are now able to add the
alreadyadded Asset to a Badge Holder.
PW-4961
Web
Badging
In Web Badging, the system will now demand that the users fill all
the “Save” and “Print” fields that are configured as mandatory in the
badge profile.
PW-4791
Web Client
When the Web Client is uninstalled it does not remove the registry
keys “database name” and “database server name”.
PW-4866
Web Client
The user now can save the “Character Case” setting in the
Application Settings screen of the web client.
PW-4854
Web Client
Clearance Code Association screen now displays the appropriate
titles.
Pw-4962
Web Client
Web Client Alarm Monitor now plays sound files for audio alerts.
PW-3861
Known Issues
Pro-Watch
Component
Issue Description
Issue
Number
Database
While upgrading a database using patch.sql on a database server
using SQL 2012 the user will see the following error: “Msg 257,
Level 16, State 3, Procedure COMMON_PANEL_MOVE, Line 303”
PW-5147
WORKAROUND: Use the script Common_Panel_Move.sql, found
in the Scripts folder on the distribution disk, which will drop and
readd the stored procedure with the fix.
Web
Reports
In the Web Report Wizard, the web client displays an error
message if the fields selected to filter and create a report are not
selected from left to right in an orderly fashion.
PW-5157
WORKAROUND: Select the Web Report Wizard filtering fields from
left to right and not in any other order.
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Release 4.2 SP2 HOT FIX (PW-7978)
Release Availability Date: February 2017
Resolved Issue
Pro-Watch
Component
Badging
Issue Description
Issue
Number
MICShell used to crash on print preview or printing badges after
upgrading to PW 4.2 SP2.
PW-7978
SOLUTION: Install the new DLL (NorthernBadge.dll).
Release 4.2 SP2 HOT FIX (PW-6909)
Release Availability Date: September 2016
Resolved Issue
Pro-Watch
Component
Find
Functionality
Issue Description
Issue
Number
In Pro-Watch, searching for a Logical Device by using the Find
functionality now yields a correct result.
PW-6909
Release 4.2 SP2 HOT FIX (PW-5595)
Release Availability Date: July 2016
Resolved Issue
Pro-Watch
Component
Issue Description
800-08211V58_Pro-Watch_4.3.5 Release Notes © Honeywell, Inc.
Issue
Number
27 of 107
`
Panels
When the user disconnects and then reconnects the COMM
server, the remote COMM server panels come back online as
expected, without the need to restart the MICServer.
PW-5595
Release 4.2 SP2, HOT FIX (PW-5152)
Release Availability Date: February 2016
Resolved Issue
Pro-Watch
Component
Issue Description
Issue
Number
Alarms
In Alarm Monitor, contextual pop-up menu displays correctly when
a user right-clicks and holds the mouse button down on an alarm
event.
PW-5152
Release 4.2 SP2 HOT FIX (PW-4801)
Release Availability Date: June 2016
Resolved Issue
Pro-Watch
Component
Archiving
Issue Description
Archive Status now gets updated to indicate to the user that
Archiving/Purging/Restore process is in Processing state.
800-08211V58_Pro-Watch_4.3.5 Release Notes © Honeywell, Inc.
Issue
Number
PW-4801
28 of 107
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Release 4.2 SP2 HOT FIX (PW-3867)
Release Availability Date: May 2016
Resolved Issue
Pro-Watch
Component
Hardware
Configuration
Issue Description
Fixed issue where disabling cypher mode hardware action for
SALTO wireless readers created significant performance issues
when opening Hardware Configuration and navigating within the
logical devices in Hardware Configuration.
800-08211V58_Pro-Watch_4.3.5 Release Notes © Honeywell, Inc.
Issue
Number
PW-3867
29 of 107
`
Release 4.2 SP2, Build 10765
Release Availability Date: August 2015
New Features
Pro-Watch
Component
Issue Description
Issue
Number
Alarms
The users now have the option to stop receiving video alarms from
MaxPro VMS.
PW-4560
Archive
Conversion
Tool
Archive Conversion Tool helps users convert old archives (3.81,
4.0, and 4.1) to the current format (4.2).
PW-4890
Certifications
Clearance Codes screen now features a “Certifications” tab.
Advanced Badging now offers a certification module through which
a user can create certifications and assign them to clearance codes
and badge-holders.
PW-4531
Compliance
Reports
New report “Clearance Code Non-Usage Report” is added to
Sample Reports under Configuration Reports > Clearance Code
Reports.
PW-4567
Compliance
Reports
The users now can run a report on the firmware version of the
panels.
PW-4408
Compliance
Reports
New report “Hardware Status Report” is added to Sample Reports
under “Log Reports”. This report tracks the last status of a logical
device.
PW-3634
Devices
The Server Options screen now has a “Logical Device Status
Reporting” check box that the users can select to enable Logical
Device Status Reporting.
PW-4936
MaxPro
Synching between the Pro-Watch and MaxPro users can now be
disabled so that deleting any users in MaxPro does not affect the
Pro-Watch users.
PW-4558
Panels
Users upgrading from PW-5000 panels to PW-6000 can now easily
convert these panels in Pro-Watch without having to rebuild the
panels.
PW-4526
Web
Windows authentication is now available for Pro-Watch Web Client.
PW-3350
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Resolved Issues
Pro-Watch
Component
Issue Description
Issue
Number
Advanced
Badging
Advanced Badge Manager now displays the “Time Data” field
correctly.
PW-4362
Advanced
Badging
A custom Badge Field of the Type Resource with resource type
Badges now works properly in Advanced Badging.
PW-4041
Advanced
Badging
The users can now set Temporary Access for revoked logical
device.
Badge
Designer
Badge Designer now supports the browsing functionality to search
for images.
PW-281
Badge
Wizard
The Badge Wizard now reports any duplicate cards.
PW-248
Badges
Unique badge fields can now be configured.
PW-1208
Badges
The new Badge Bulk Add functionality now works properly.
PW-182
Badging
Users cannot void a card that is already void.
PW-4588
Badging
Pro-Watch now offers a new resource type for badges: “Cell
Carrier”.
PW-4389
Badging
Badge Status Default value now can be assigned in Badge Builder.
PW-4038
Badging
When Unique PIN is enabled, copying and pasting now does not
allow the creation of a duplicate PIN.
PW-3555
Badging
The users now cannot exceed the permissible limit of clearance
codes for CHIP and PW6000 series panels by using batch modify.
PW-3544
Badging
Badging Wizard now supports up to 32 digits as Card Number.
PW-342
Badging
Refreshing the Badge List now does not crash the system.
PW-178
Cards
"Copy card" function now correctly copies clearance codes that are
assigned to partitions.
PW-3038
Cards
When a user adds a card, the Audit Log Report is issued correctly.
PW-181
CCTV
The users can now view CCTV dependencies and dependencies
for CCTV commands associated with Video Events.
PW-120
800-08211V58_Pro-Watch_4.3.5 Release Notes © Honeywell, Inc.
PW-2617
PW-4598
31 of 107
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Channels
The Channel Type column is now adjusted for PW-6000 channels.
PW-106
Company
Company deletes are now properly audited.
PW-4219
Compliance
Reports
Users are not allowed to have duplicate folders or report names under PW-4615
a sub-folder.
Compliance
Reports
The “IN” operator now works correctly without reporting any error
messages in Compliance Reports.
PW-3908
Compliance
Reports
The legends in Compliance Reports charts now display the correct
information.
PW-3144
Compliance
Reports
The Mustering Report, when sorted by different columns, now prints
correctly.
PW-1097
Compliance
Reports
The text of the “Message” column in the Event Log Report does not
overwrite on the “Channel” column anymore.
PW-297
Database
System performance is improved due to better configuration of
PWAP stored procedures.
PW-4566
Database
Web performance is improved due to better configuration of Web
stored procedures.
PW-4565
Devices
While adding a new logical device, if you select a Hardware
Template after selecting a control panel, the control panel now does
not go back to the first control panel in the list.
PW-233
Devices
When deleting a device from a hardware template, the system will
issue a warning that the device will be deleted from all configured
logical devices.
PW-221
Event Log
While in the Even Log Viewer, the users can now conduct a search
by reader name, input, and output name.
PW-115
Events
Line items in the Event Viewer can no longer be edited by the user.
PW-306
Events
Users can view all dependencies on an event procedure, including
those referenced by a hardware point.
PW-116
Galaxy
A large icon can now be displayed for a Galaxy Keypad.
PW-4467
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Licensing
“Compliance Reports” has been removed from and “Data Transfer
Utility API” has been added to the Pro-Watch Licensing Information
and Installation screen.
PW-2984
PW-4394
Logical
Device
When the users create a new device (e.g., readers), the device now
defaults appropriately to the selected hardware class.
PW-4535
MaxPro
MaxPro now integrates with Pro-Watch better with Class
associations in Pro-Watch synched with and mapped to the Role
associations in Maxpro.
PW-4561
MaxPro
When synching workstations from MaxPro, the description field for
the workstation now is not overwritten.
PW-4559
MaxPro
If a Pro-Watch user’s FirstName and LastName are edited in
MaxPro, the new first and last name fields will now display correctly
in Pro-Watch instead of displaying the User Name field from
MaxPro.
PW-2166
Mercury
Intrusion
Action rules are now enforced on Mercury Intrusion related logical
devices.
PW-4493
Messages
When there is a version mismatch, Pro-Watch now displays the
correct error message.
PW-4652
Mustering
The user now can delete records from the Mustering Area.
PW-4502
Mustering
Partitioning now works properly with Mustering.
PW-4406
Panel Mover
Panel Mover updated for database changes.
PW-4087
Panels
The "Offline (ms)"editable field on the Panel tab of the Edit Panel PW-3109
screen has been removed.
Partition
While creating a logical device, the users now cannot assign the
hardware template of a partition if they do not have the necessary
permission for that partition.
PW-135
Partitions
Partitions can now be assigned to the “All Access” clearance code.
PW-4659
Partitions
Partion dependencies now display correct resources.
PW-3075
PW-2000
The "Entry/Exit Reader Door" hardware template in Pro-Watch now
supports PW2000 interlocks programmed by default.
PW-3932
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Saving
The Audit Log, Event Log, and Unacknowledged Alarms Log now
saves the date as well as the time.
PW-71
Star II
Star II panel now issues the appropriate error message when there
is an access level violation.
PW-1308
Tables
“Point” table is now audited properly.
PW-4509
Verification
Viewer
When a custom “Time” field is added, Verification Viewer display
the time correctly.
PW-4537
Web
Pro-Watch Web Component installer now install the VC++ PW-4538
redistributable vs2008 and vs2010.
Web
If a user does not have permissions for certain options, those
options are now grayed out.
PW-4480
Web
Pro-Watch web client now displays the appropriate error message
when a user does not have a valid license.
PW-4470
Known Issues
Pro-Watch
Issue Description
Issue
Number
128-bit Card
Pro-Watch 128 bit card number support is not yet available until
FICAM certification is completed.
PW-4255
Antipassback
For an Area, after unchecking the Active and Minimum checkboxes,
the Two-Person Rule continues to be enforced until a system
download is performed.
PW-4953
Classic &
Web
Badging
Certifications have been enabled in Advanced Badging. However,
the users are able to use Classic & Web Badging to circumvent the
requirements for Certifications such as:
PW-4873
Component
1) Not being able to assign Clearance Codes to cards when
the badge-holder does not have the required certification.
2) Not being able to assign companies which have certificate
requirements to cards when the badge-holder does not
have the required certification.
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Release 4.2 SP1, HOT FIX (PW-5356)
Release Availability Date: December 2015
Resolved Issue
Pro-Watch
Component
Issue Description
Issue
Number
Badging
Photo verification windows now can be resized to display large
photos.
PW-5356
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Release 4.2 SP1, (Build 10629) HOT FIX (Galaxy)
Release Availability Date: October 2015
Resolved Issues
Pro-Watch
Component
Issue Description
Issue
Number
Events
The Event Monitor now displays Zone Mode Arm/Disarm events for
an Area.
PW-4810
Galaxy
When the Galaxy panel’s zone status is changed from “Low or High
Resistance” to “Normal”, Pro-Watch correctly reverts the panel
status back to “Normal”.
PW-4897
Panels
The user can now connect to a Miniplex panel, which was lost
when upgrading to a version of Pro-Watch 4.1 or greater.
PW-4802
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Release 4.2 SP1 (Build 10629) HOT FIX
Release Availability Date: June 2015
New Feature
Pro-Watch
Issue Description
Issue Number
The users can now archive and restore records more quickly.
PW-4479
Component
Archiving
Resolved Issues
Pro-Watch
Issue Description
Issue Number
Archiving
In Archive of Events, the “Username” and “Workstation” fields are
archived and restored correctly.
PW-4047
Archiving
The users can now purge all the records within the time window
while archiving.
PW-4796
Component
Known Issue
Pro-Watch
Issue Description
Issue Number
Archive Status should indicate “Processing” instead of
“Pending” when the user starts the process.
PW-4801
Component
Archiving
Release 4.2 SP1, Build 10629
Release Availability Date: May 2015
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`
New Features
Pro-Watch
Issue Description
Issue
Number
Advanced
Badging
PW6000IC and PW6101ICE now support 32 clearance codes.
PW-4092
Installation
Silent installation is now supported.
PW-4074
Stored
Procedures
System performance is enhanced by improved performance of
stored procedures.
Enterprise
Pro-Watch Enterprise now supports SQL 2012.
PW-4016
Advanced
Badging
In the Advanced Badging module, the Batch Printing screen now
displays the new “Issue Date” column and supports sorting on all
columns prior to printing.
PW-3910
DTU
DTU now supports Card Type and Last Change Date data fields.
PW-3807
Firmware
PW-3000 panel now features 2.092 version firmware.
PW-3863
Hardware
Pro-Watch now supports a new tab for all hardware devices (Site,
Channel, Panel, Logical Devices) that gives the operator the ability
to define 5 text fields and a notes box for each device.
PW-3635
Clearance
Codes
Clearance Codes definition screen now supports “Owner” and
“EMail” text boxes to identify the owner of the clearance code.
PW-3633
Advanced
Badging
When importing a photo in Advanced Badging, the operator now
can resize the photo and display the photo properties like size,
height, and width.
PW-3631
Advanced
Badging
The users can now add assets in the Advanced Badging module.
PW-3630
Compliance
Reports
When exporting a report in Compliance Reports, the operator can
now add text to the body of the e-mailed report.
PW-3629
Enterprise
The Enterprise Stored Procedures now have a new sort order to
make sure that the records are processed in proper order
PW-3339
Mercury
Intrusion
Pro-Watch now supports Mercury Intrusion functionality as a future
feature.
PW-3074
Interface
Customized icons for Maps and hardware monitor status screen.
PW-1021
Component
PW-4026
PW-4009
The new icons now differentiate between Input Alarm and Input
Shunted conditions.
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`
Resolved Issues
Pro-Watch
Issue Description
Issue
Number
Added a Note to “59.1 Overview” of Chapter 59 “DBS – Time
Zones”:
PW-4578
Component
Time Zones
“Note: The end time for a time zone ends at the END of the last
specified minute. For example: a time zone running from 16:00 to
23:59 starts at 4 PM and ends at midnight, not at 11:59 PM.
Another example: an 8-hour time zone running from 10:00 to 18:00
starts at 10 AM and ends at 6:01 PM.”
Firmware
The new version of firmware for the ep1501 (PW6K1ICE) is
"ep1501_1_20_1_437".
PW-4115
Wireless
Readers
Pro-Watch now correctly reports if an ASSA ABLOY lock has lost
communication with the router, if the lock is reporting a low battery,
or if the tamper button is pushed.
PW-4113
Badging
MicShell now does not crash when using mustering by badge.
PW-4103
Cards
The “Card is out of range for one or more channel types” error
message is not issued any more when editing a card created by the
Wizard interface.
PW-4064
Badging
The users can now rename the “Company” in Server Options
without any problems both in Classic Badging and Advanced
Badging modules.
PW-4044
Users
A user with an expired User ID can no longer log on as a Shadow
User by using the Shadow Login functionality.
PW-4043
Panels
Reader commands from Panel Status dialog box now do not
generate any database errors.
PW-4028
Licensing
The system now will not report a random “License Expired” message PW-4015
in error.
Users
The system now will not generate a Run Time error message when PW-3994
the user logs off the Shadow Login.
User
Interface
When the UI menus are updated they now do not generate any
flickering or performance loss.
PW-3991
Cards
When the Duress option is enabled, the users can create cards by
using a Null PIN code.
PW-3990
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Panels
When the user opens multiple status windows, sub-panels now will
not go on and offline.
PW-3984
Compliance
Reports
Pro-Watch upgrades now support Pre-canned Compliance Reports.
PW-3983
Compliance
Reports
Archived transaction report now runs and generates data
successfully.
PW-3936
Panels
The panels set to APB (Anti-Passback) will now not experience
unnecessary downloads thanks to the new registry settings.
PW-3890
Installation
Large sites now will not experience any communication issues due
to new registry values set at installation.
PW-3888
Wireless
Readers
The cypher mode option for SALTO locks is now disabled.
PW-3867
Panels
EP-2500 can now be configured with the correct port options.
PW-3856
Wireless
Readers
It is not possible to change the SALTO lock’s default Held
Time/Extended Held Time. So the option has been removed.
PW-3855
Panels
EP2500 now does not issue any error messages when SALLIS
subpanels are assigned to its ports.
PW-3843
Panels
A user can now assign multiple SALTO routers to a PW-6000 panel
with each router having its own port.
PW-3840
Advanced
Badging
When the user wants to take someone’s picture with the web
camera, selecting the “Display Twain Crop Box” in Console/Options
now does not create any errors.
PW-3838
Advanced
Badging
In the Advanced Badging module, the users now can save a
signature when the regional server is connected to the enterprise
server by using the workaround described in the Enterprise Guide.
PW-3813
Advanced
Badging
“Enrollment Reader” drop-down list now displays readers from all
panels.
PW-3795
Alarm
Monitor
The acknowledge menu/button is now disabled for already
acknowledged events.
PW-3783
Advanced
Badging
The Advanced Badging module now can reconnect with the server
after PW Client connector to the server is restored.
PW-3779
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Wireless
Readers
When using a SALTO reader, the system now does not erroneously
display a host grant in the event monitor screen when the door is
closed. A Host grant works with PW6000 firmware Version 2.071
installed in the panel.
PW-3777
Clearance
Codes
When the user adds a Temporary clearance code to a card, ProWatch now checks the permissible limit for PW5K/Star 2 panels.
PW-3776
Compliance
Reports
The user now can open the Compliance Reporting module from PW-3759
PW/Desktop when patched forward from PW 3.81.0.8731.
Panels
The users now can change the port protocols (to add wireless
readers, for example) of PW-6000 panels even when there are no
subpanels connected to ports.
PW-3707
Licensing
Pro-Watch software keys licensing now supports Mercury Intrusion
as a future feature.
PW-3693
Areas
Area triggers now work properly.
PW-3648
Compliance
Reports
Compliance Reports now do not crash when a user drags and
drops them into a folder.
PW-3628
Badging
Badge Print Preview now displays photo of the badge holder.
PW-3608
Login
The users can now change their passwords for Application Login
without any errors.
PW-3605
Groups
The Monitor Point Groups (MPG) now are not limited to 13 PW-3556
monitorable input areas per PW-6000 panel.
Badging
Badging Administrator class users now can add a card to a
badgeholder and add clearance code to a card.
PW-3540
Firmwave
The default firmware has changed for PW3K1IC panel.
PW-3539
Compliance
Reports
The Query Tool in Compliance Reports/Web Reporting now does not PW-3416
allow the users to manipulate data in the PWNT database.
Compliance
Reports
In patch installation, the user now can view the Release Notes from
the Compliance Reports.
PW-3395
Compliance
Reports
Scheduled Compliance Reports now are not sent multiple times.
PW-3336
Events
In the Event Manager, the Maximum Event Log Size is now working
properly.
PW-3314
System
The users now get appropriate error messages when they try to
perform a function incorrectly.
PW-3298
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Images
In the BLOB Properties screen, the Path Edit Box now is editable
and issues a warning if the path cannot be found.
Hardware
The unused and grayed-out action menu is now removed from the PW-3204
Hardware Configuration screen.
Compliance
Reports
In Compliance Reports, the Report menu now does not disappear
when the user selects a folder.
Badging
In Compliance Reports, the operator using the Badge Wizard can
now add the key/assets field to a badge wizard report as well as the
card number without any error messages.
PW-3297
PW-3196
PW-3190
Advanced
Badging
Advanced Badging module now does not generate any errors for
badgeholders with Handkey images.
PW-3175
Compliance
Reports
In Compliance Reports, the users now can schedule audit reports
without any error messages.
PW-3143
Cards
Auditing data table is now updated successfully when the Void
Card action is selected from the tool bar.
PW-3126
Cards
Deleting a card from a badgeholder who is still in the area now
does not generate an orphan record in the Area database.
PW-3117
Logical
Devices
Selecting the “View Last Action Note” option from a logical device’s
right-click pop-up menu now returns the correct action note.
PW-3105
Badging
In Classic Badging, the previously deleted clearance code now is
not added back after the user 1) removes the clearance code and
2) changes the company from “No Access” to something else.
PW-2580
Events
The Print function in the Event Monitor screen now works properly.
PW-2481
Mercury
The Mercury Panel now handles a large number of transactions
without a drop in performance.
PW-2467
Panels
PW6000IC and PW6101ICE panels now are not limited to 12
Clearance Codes per card. They support up to 32 Clearance Codes
per card. NOTE: If there are any Mercury panels using intrusion,
then this value cannot be changed from 12 to 32.
PW-1513
Login
At the Application Login, a non-administrative user now can change PW-1030
his/her password.
Video
A user can now set the RTN event on a Video channel.
PW-879
Badges
The users now can edit the User Defined Values on a User Defined
Field through the Badge Builder Program.
PW-781
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Cards
The users now are issued a warning/error message if they try to
assign a 13th clearance code (per panel) to a card.
PW-129
Known Issues
Pro-Watch
Issue Description
Issue
Number
If you are using Morpho Biometric Readers, you must copy
the file "MorphoKit.dll" from distribution disk2/Device
Drivers/Morpho to folder Program Files
(x86)/ProWatch/AdvancedBadging on your Pro-Watch
PW-4734
Component
Readers
client.
ASSA
ABLOY
Aperio
Readers
When using ASSA ABLOY Aperio locks, the "ProWatch LED
Scheme" and "Reverse LEDs" options under Panel Properties
cannot be enabled. The Aperio locks connected will no longer
provide access; Pro-Watch event monitor will show the Local Grant
card event, but the lock will not unlock. When this happens, the
LED on the Aperio lock blinks a number of times indicating an error.
PW-4469
Intrusion
Command
Maps
When a user is authorized to control targeted intrusion groups, that
user will have the ability to control all groups on the IC if the group
number is known. There is no ability to restrict access to specific
targeted groups once that permission is given to the user.
PW-4624
WORKAROUND SOLUTION: Do not allow users to control targeted
groups and use one MRDT keypad per group."
Mercury
Intrusion
Mercury Intrusion is reclassified as a “future feature” due to an issue PW-4244
with the faulted groups.
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Release 4.2 Web, Build 10399, HOT FIX
Release Availability Date: March 2015
Resolved Issue
Pro-Watch
Issue Description
Issue
Number
Web login now does not generate an error message.
PW-4506
Component
Web
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Release 4.2 Web, Build 10399
Release Availability Date: February 2015
Resolved Issues
(Sorted alphabetically by Pro-Watch Component)
Pro-Watch
Issue Description
Issue
Number
Advanced
Badging
2D barcodes now print properly by using the Preview/Print function.
PW-4247
Cards
The “System All Time” time zone now works properly between
11:59 p.m. and 12:00 a.m..
PW-4299
Component
Known Issue
Pro-Watch
Issue Description
Issue
Number
When running a badge holder transaction report, the “My Reports
button” does not work.
PW-4383
Component
Web
Reporting
WORKAROUND SOLUTION: Press the Refresh button first.
Release 4.2 Web, Build 10379
Release Availability Date: December 2014
New Features
(Sorted alphabetically by Pro-Watch Component)
Pro-Watch
Issue Description
Issue
Number
Verification
Viewer
The user can now configure the verification viewer for single or
multiple windows.
PW-4201
Web
Badging
This release of Pro-Watch includes a Web Badging module.
N/A
Component
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Web
Reporting
This release of Pro-Watch includes a Web Reporting module.
N/A
Resolved Issues
(Sorted alphabetically by Pro-Watch Component)
Pro-Watch
Issue Description
Issue
Number
Advanced
Badging
Badge Label Interface Index Number is now working as expected.
PW-3902
Advanced
Badging
When using Advance Badging in redundant environments,
Advanced Badging now works normally while the system is running
on a secondary server.
PW-3999
Advanced
Badging
Searching for a badge resource field (like Company, Badge Type)
now yields search results without any errors.
PW-4114
Cards
Clearance codes that are added to cards individually now are not PW-4062
inappropriately removed by Pro-Watch.
Classic
Badging
The badge photo can be previewed with index number greater than
1 (one).
PW-3858
Classic
Badging
Badge Label Interface Index Number now works as expected.
PW-3858
Compliance
Reports
No SQL errors are generated now when “Logical Device Exception”
is used while filtering the data.
PW-3930
Compliance
Reports
The users can now schedule a report without any errors.
PW-4045
EV_LOG
The users now can preserve a permanent record of User Name and
Workstation Name in the events table by running the stored
procedure EV_LOG_INS_EXT in the SQL Server Management
Studio. The detailed procedure is explained in PW 4.2 Web
Installation Guide # 7-901073V5, Section 2.5.1.
PW-3972
EV_LOG
The EXT_EVLOG table now saves and preserves both the User
Name and the Workstation name of the user.
PW-3667
Component
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Events
After adding a subpanel and triggering an event on a hardware point PW-3884
on the newly added subpanel, the panel now reports events
correctly.
Panels
When the system downloads more than 100,000 active cards, no
Panel Syntax or Command Syntax error messages are generated
now.
PW-3256
Panels
When a 16Input board is added to a PW-6000 panel all the output
points now display correctly.
PW-3868
Web Alarms
One can now print the “Recent History” list from the alarm module PW-3889
when using the Chrome browser.
Web Client
Web client can now display 24-Hour clock.
PW-2187
Known Issues
(Sorted by Pro-Watch Component)
Pro-Watch
Issue Description
Issue
Number
Web
Reports
Report name with special character ( / * "<> |) takes the user to the
login page, after clicking ExportReportSchema.
PW-4252
Web
Reports
When exporting a report in MS Word format, the Landscape page
orientation does not work and the report is exported in Portrait
orientation. The “title” and “filter (definition)” options work in neither
Landscape nor Portrait page orientation.
PW-4293
Workstations
The workstation that the Pro-Watch web service is installed on
must be manually added to the list of user workstations. Users will
not have access to the Pro-Watch web client until this is done.
PW-3753
Web
Badging
When importing a photo for a badge, the image does not load if
only the Select button is pressed. However, it loads successfully if
the Preview button is pressed first, followed by the Select button.
PW-4382
Component
Reminder
Pro-Watch
Issue Description
Issue
Number
All devices used as a Pro-Watch client must be added to the
workstation list in Pro-Watch.
PW-4309
Component
Pro-Watch
Client
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Release 4.2 HF, Build 10153
Release Availability Date: December 2014
Resolved Issues
Pro-Watch
Issue Description
Issue
Number
Reports
The user now can schedule a report without any errors.
PW-4045
Clearance
codes
Clearance codes that are added to cards individually are now
removed appropriately by Pro-Watch.
PW-4062
Archives
Restoring archive now places correct values in binary ID fields.
PW-4067
Badging
2D Barcodes are now printing in Advanced Badging
PW-4247
Badging
The 'system all time' time zone is now working between 11:59pm to PW-4299
12 am
Component
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Release 4.2, Build 10153
Release Availability Date: August 2014
Resolved Issues
Pro-Watch
Issue Description
Issue
Number
Server
The Pro-Watch server no longer becomes unresponsive after about
25 minutes, and does not disconnect from the client.
PW-4004
Licensing
Pro-Watch now upgrades properly from any 4.x version to the latest PW-3952
one.
Component
Known Issue
Pro-Watch
Issue Description
Issue
Number
Component
Compliance
Reports
PW-4012
The system may generate an error when scheduling a report. This
happens when Pro-Watch is installed on a Windows 8.x or Windows
Server 2012 operating system.
WORKAROUND SOLUTION:
(1) Go to your operating system’s Control Panel and select
Computer Management.
(2) Select System Tools >Task Scheduler >Task Scheduler
Library.
(3) You will see scheduled tasks named “Optimize Start Menu
Cache…”. Delete these tasks and exit. Compliance
Report Manager’s report scheduler will now run correctly.
Release 4.2, Build 10103
Release Availability Date: July 2014
New Features
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Pro-Watch
Issue Description
Issue
Number
Advanced
Badging
In Advanced Badging, invalid transactions are now displayed in red
if the user selects this feature as an option.
PW-2723
Advanced
Badging
Badge tabs are now larger.
PW-2729
Advanced
Badging
Enrollment reader functionality is added to Advanced Badging.
PW-2985
The users now can change their passwords at login. The users can
also make sure their login never expires by selecting the “User ID
Never Expires” check-box in the login dialog box.
PW-2461
Badging
When creating a new badgeholder record, all the existing partitions
that are already assigned to the badgeholder are now automatically
assigned to that new badge record.
PW-2153
Badging
The users now can download the cards as a single non-priority
download.
PW-2386
Badging
Magicard Magnetic Stripe encoding is now supported.
PW-2500
Badging
In Badge Builder, the users can now set a default value for the
profile and resource drop-down fields.
PW-2505
Badging
Badge Builder input field now supports masking values like Social
Security Number or Telephone Number.
PW-2506
Badging
Users can now use a low-cost webcam to capture images in all
badging modules.
PW-2694
Badging
Users can now select the badge fields that are displayed in the Badge PW-582
Verification window.
BLOB
“Biometric” is now supported as a new BLOB type.
PW-2501
Browser
Pro-Watch Web Client now supports the following Windows
browsers: Internet Explorer 9 (IE9).
N/A
Channels
Pro-Watch channels can now use IPv6 addressing.
PW-2418
Compliance
Reports
Users can now create an Operator Log report from Archived data PW-2906
using the Compliance Report manager.
Compliance
Reports
“Badgeholder Access to a Logical Device” sample report is now
available in Compliance Reports.
Component
Application
Login
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Compliance
Reports
“Badgeholder in Clearance Code” sample report is now available in
Compliance Reports.
PW-2921
Compliance
Reports
“Card Status” sample report is now available in Compliance
Reports.
PW-2922
Compliance
Reports
"Logical Device Access by a Badge Holder" sample report is now PW-2923
available in Compliance Reports.
Compliance
Reports
“Mustering” sample report with filters for area name and company is
now available in Compliance Reports.
Compliance
Reports
The reports available in Classic Reports are now also available in PW-2926
Compliance Reports.
Compliance
Reports
Operator Log Report is now available in Compliance Reports.
PW-452
DTU
Realtime DTU now accepts characters with “umlaut” like üÜäÄöÖ.
PW-2903
Licensing
Pro-Watch Software Key License now works on a server with RAID PW-2808
10.
Mercury M5
Bridge
Mercury’s M5 Bridge (replacement for the CASI Micro5) is now
supported.
N/A
OS
Pro-Watch now supports Windows 8.1 operating system.
N/A
OS
Pro-Watch now supports Windows Server 2012 R2.
N/A
PW Server
The users now can configure the number of log files.
PW-2503
SQL
SQL Server Version 2012 is now supported.
PW-1751
Wireless
Readers
ASSA ABLOY Aperio, SALTO SALLIS and Schlage wireless
readers are now supported.
N/A
Communications
Optimization
By setting the registry default value for RestrictAPBDLPanel to 1
(instead of 0) the user can now avoid unnecessary downloads to
Antipassback panels.
PW-3895
Communications
Optimization
By setting the registry default value for
MercuryUpdateTxnSerialNoFreq to 10 or higher (instead of 0) the
user can now avoid unnecessary communications issues.
PW-3896
PW-2924
Issues Resolved
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Pro-Watch
Issue Description
Issue
Number
Advanced
Badging
Pro-Watch AB Login Dialog Box is now displayed properly without
blocking the GUI.
PW-3102
Advanced
Badging
Images display correctly when the user double-clicks on the PW-3106
thumbnail of an image.
Alarms
Procedure assigned to an instruction now executes properly when
the user selects the check-box for the specific instruction in the
Alarm monitor.
PW-1332
Alarms
When an input is masked at the Alarm Monitor, the Operator Log
Report shows when and who masked the input in question.
PW-777
APB
Anti-Passback (APB) status update issues no longer cause false
APB errors at sites with muptile areas and areas that span multiple
panels.
PW-17
Application
Non-administrative users now can change their passwords at login.
PW-1030
Password error at the login is now fixed.
PW-1340
Areas
Areas used as Tracking Areas or Muster Areas without
antipassback now do not send in/out status updates on card
transactions to the panels.
PW-1216
Badging
“Hand Geometry” badge field is added.
PW-1667
Badging
Deleting a badgeholder from mustering now forgives and resets
anti-passback status on all panels.
PW-1911
Badging
In Badge Builder, the field label “Required” is changed to “Required
to Save”.
PW-2502
Badging
Badge Builder now supports the “required to Print” check-box.
PW-2504
Badging
Name changes: “Brass Keys” is not called “Assets Page” and
“Image Summary” is now called “E-Docs”.
PW-3068
Badging
Deleting a card from a badgeholder who still is in an area now does
not generate an orphan record in the AREA_OCCUPANT Table.
PW-3117
Cards
Muster Viewer now works properly.
PW-1212
Component
Login
Application
Login
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Cards
Cards now expire properly on the day expected.
Cards
PW-2944
PW-656
"Find Dependencies" now work properly for Timed or Temporary
Clearance Code Assignment.
Channels
Generic Channel now works properly.
PW-791
Clearance
Codes
Clearance codes are no longer added by mistake to the cards
when the user double-clicks the scroll bar in the badge window.
PW-2359
Clearance
Codes
When adding a clearance code to a company that has cards
assigned to it, the system now audits the addition of the new
clearance codes to the cards that receive the new clearance
code.
PW-2529
Clearance
Codes
Batch modify now allows multiple Clearance Codes to be added PW-67
to a single batch query.
Compliance
Reports
Users now can use the “Run Report” procedure to run reports
created by the Compliance Report Manager.
PW-2465
Compliance
Reports
Compliance reports splash screen now downloads quickly and
does not degrade the launch performance.
PW-2975
Compliance
Reports
Compliance reports now do not crash when shared with users
that belong to classes with identical names except for the way
they are capitalized.
PW-3065
Compliance
Reports
The runtime filter in the Compliance Reports now works
correctly.
PW-3111
Devices
PW-602
The Device Information dialog box now displays the fields
properly, without any overlaps.
Events
Event (host) triggers now save when Consecutive time or
Timeout have entries below 3.
PW-1290
Events
Pro-Watch event and audit log purge no longer skips events
during the last minute of the day.
PW-2745
Galaxy
The Event Log that can be called from Pro-Watch on a Galaxy
panel now shows all the up-to-date events.
PW-2380
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Install
When the user tries to install a Pro-Watch patch on a machine
PW-2666
without .NET 4, a message is now displayed warning that .NET 4
is missing and the installation is aborted.
Installation
The users now can complete an install of PW on an app server
without creating a database.
PW-726
Installer
Pro-Watch installs correctly when the PWNT database is run on
a separate server.
PW-2822
Licensing
Reader licenses are now counted properly.
PW-2151
Login
Removing the Shadow Login Permission now disables the
Shadow
PW-1345
User icon.
Reports
Audit Log Reports are now available when adding or removing a
program function within a Class or User.
PW-1237
Reports
Mustering Report now respects panel time zones.
PW-2686
Reports
Muster Reports now work properly – they display the correct
number of Area Occupants in Database Configuration.
PW-639
Video
Pro-Watch now supports playback video option.
PW-2155
Web Client
Alarm Monitor now respects permissions created by class or
user.
PW-2780
Known Issues
Pro-Watch
Issue Description
Issue
Number
Compliance
Reports
When the user patches up to PW 4.2, the sample reports do NOT
get installed automatically. WORKAROUND SOLUTION: The users
can run a SQL script (the stored procedure
PWAP_Sample_reports) manually to install the sample reports.
PW-3892
Panels
Selecting a subpanel under the panel properties triggers a panel
system configuration and sub-panel configuration download.
PW-3857
Ver. 3.7
Pro-Watch Version 3.7 is no longer supported.
PW-2981
Component
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Wireless
Readers SALTO
For SALTO locks, if the battery dies, after the lock comes back
online, REX events are no longer reported to Pro-Watch.
PW-3859
Wireless
Readers SALTO
The Lock status for SALTO locks display as energized when the
lock is not energized.
PW-3866
Wireless
Readers SALTO
In order to use SALTO wireless locks, users must download the
latest PW6000 firmware version 2.065. It is possible to define
SALTO wireless locks using earlier firmware versions, but such
earlier versions will not include the latest Mercury firmware
updates.
PW-3891
WORKAROUND SOLUTION: Once the lock is re-enabled using the
handheld device, all buffered Rex events are reported.
Pro-Watch® Release Notes
Release 4.1 SP3, Build 9905
Release Availability Date: April 2014
New Features
Pro-Watch
Issue Description
Issue
Number
Advanced
Badging
Pro-Watch now supports Advanced Badging localization.
PW-3034
Cards
Pro-Watch now supports Morpho biometric iClass cards.
PW-3135
Compliance
Reports
Pro-Watch now supports Compliance Reports localization.
PW-3033
Panels
The number of CASI-based Mercury M5 subpanels allowed has
been increased from 16 to 64.
PW-3369
Component
Issues Resolved
Pro-Watch
Issue Description
Component
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Number
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Advanced
Badging
Batch Modify function in Advanced Badging now works properly
when changing the Card Type.
PW-3022
Panels
The users now can select Port 4 (for MSP) and Port 6 (for SALTO)
protocols when adding PW6K1R1E downstream subpanels without
generating an error message.
PW-2968
Panels
The users now can add PW6K1R1E IO card to a PW6K panel without PW-2960
generating an error message.
Panels
The users now can add PW-5000 2-reader board to PW3000 panel
without generating an error message.
PW-2959
Users
The number of users who are logged into Pro-Watch now does not
exceed the limit imposed by the user license.
PW-2058
Known Issues
Pro-Watch
Issue Description
Issue
Number
Card
When adding a clearance code to a card, Pro-Watch does not
check against the number of clearance codes allowed for
PW5K/Star-2 panels.
PW-3174
Database
When the database connection is restored, database errors are
displayed when any hardware resource is used. The user needs to
re-start the Pro-Watch shell to avoid these messages.
PW-2950
Component
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Release 4.1 SP2 HF, Build 9684
Release Availability Date: December 2014
Resolved Issue
Pro-Watch
Issue Description
Issue
Number
Pro-Watch alarm monitor now does not crash when working with
maps.
PW-4221
Component
Alarm
Monitor
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Release 4.1 SP2, Build 9684
Release Availability Date: February 2014
New Features
Pro-Watch
Issue Description
Issue
Number
Advanced
Badging
Badging module licensing has been modified to only check badge
license count when capturing a photo, enrolling biometrics,
capturing a signature, previewing a badge/card, printing a
badge/card and when batch printing. A badging license will be
released when closing a badge profile.
PW-2784
Advanced
Badging
When editing a card and the card’s expiration date is beyond the
badge’s expiration date, the following warning will display:
“WARNING: Card Expire Date exceeds Badge Expire Date for card
number [xxxx]. All cards will expire when badge expires.” This is a
warning and will not stop the badge and the card data from being
saved.
PW-3049
Advanced
Badging
The Bulk Badge screen has been modified to better reflect
Advanced Badging and the Card Type functionality. Badge Type
has been removed and Card Type has been added. The badge
type will be assigned the value of the card type.
PW-3048
Component
Maps
The camera icons on a map now reflect different camera-view
angles.
PW-2901
PW-2756
Panels
Pro-Watch now supports CASI Micro 5 panel.
PW-2978
Two-Man
Rule
Two-man rule can be activated to enforce a minimum of two
persons needed to enter or exit an Area.
PW-696
Issues Resolved
Pro-Watch
Issue Description
Issue
Number
When the “Bulk Badge Add” functionality is used to add badges and
cards in bulk, the system assigns the correct expiration date.
PW-3048
Component
Advanced
Badging
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Advanced
Badging
When the “Display PIN Codes” functionality is revoked, the PIN
codes cannot be viewed anymore in Badge Wizard and Transaction
reports.
PW-3018
Compliance
Reports
When the “Display PIN Codes” functionality is revoked, the PIN
codes cannot be viewed anymore in Badge Wizard and Transaction
reports.
PW-3018
Enterprise
Pro-Watch Enterprise Manager version number is now updated
with Pro-Watch build.
PW-2880
Galaxy
Galaxy GD-96 Model Ethernet Module now provides data for the
hardware connected to the second port.
PW-2865
GUI
Build numbers now display correctly in the client machine.
PW-2795
Panels
New panel firmware allows a door assigned to a badgeholder in the
Logical Device tab of Pro-Watch Badging module to work properly
for a PW-6101.
PW-2785
Panels
PW-6000 can be edited even if a wrong port type (MSP1, SNET,
PIM) is selected for the subpanels.
PW-2928
Panels
When an input point is masked for a STAR II panel, the panel now
does not receive any alarm messages.
PW-150
Verification
Viewer
Verification Viewer is improved for a better user experience.
PW-2535
Known Issues
Pro-Watch
Issue Description
Component
Issue
Number
Events
VMS Server and NVR offline events are not reported in Pro-Watch PW-3161
Alarm Monitor.
Events
If Network cameras are connecting or disconnecting in NVR, the
event will not be reported in Pro-Watch alarm monitor.
PW-3162
Reader
System download needs to be performed in order for the ProWatch
to report SALTO events.
PW-3151
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Release 4.1 SP1, Build 9513, HF (Triggers & Procedures)
Release Availability Date: November 2013
Issue Resolved
Pro-Watch
Issue Description
Issue
Number
Triggers and Procedure now download properly.
PW-2973
Component
Triggers &
Procedure
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Release 4.1 SP1, Build 9513
Release Availability Date: August 2013
New Features
Pro-Watch
New Feature Description
Issue
Number
Badging
“Word Wrap” function is added to Badge Design.
PW-2478
Duress
Signal
Pro-Watch can now generate a duress signal based on the PIN
code. New firmware is required to use this function. See new
firmware installation instructions on distribution media.
PW-2542
Panels
Added support for LNL-500/LNL-1000 panels.
N/A
Reports
Compliance Reports module can call video up from events in a
report.
PW-2476
Video
The options for video call-ups are available when VMS video is
linked to a non-alarm event.
PW-2477
Component
PW-2801
Issues Resolved
Pro-Watch
Issue Description
Issue
Number
Alarms
“Clear Alarm Event” procedure is now working.
PW-2642
Alarms
Ack/Ack All (Acknowledge/Acknowledge All) and Clear/Clear All
functions now work properly in the Alarm Monitor when the user
right-clicks a map icon.
PW-2825
Badging
If the “Add Card” function is revoked, the “Multiple New Badge”
menu is now disabled so that the user cannot create new cards.
PW-2658
Badging
In the Advanced Badging module, the user can now print the actual
company name instead of the place-holder field name
“{COMPANY_NAM}”.
PW-2637
Badging
In Pro-Watch Enterprise, the cards now will not be auto disabled in
the regions that have never been visited by the badge holder.
PW-1554
Badging
The cards in different time zones now do not expire before their
PW-1504
Component
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expiry date due to the difference between time zones.
Database
The splash screen in the Database Configuration module now gets
updated when PW 3.81 is patched up to PW 4.1.
PW-2627
DTU
When the user creates a “Fixed Import DTU”, the default values
now load properly for the last field.
PW-2590
Events
ACK (acknowledge) procedure associated with an event now gets
executed properly.
PW-2463
Mustering
Fixed the issue that could crash Pro-Watch in the Mustering
application.
PW-2464
PW-2000
Card download function for PW-2000 is now working properly when
the panel is using the OH option.
PW-2657
PW-6000
The users now can download the new firmware for PW6K1ICE and
PW6K1R1e panels.
PW-2582
PW-6000
Includes updated firmware for PW-6101 controller and Reader
boards. (PW6K1ICE - ep1501_1_17_3_0351.crc and PW6K1R1E MR51e_appl_1_4_8.aax)
PW-2579
Readers
Fixed the Addressing issue with AD-400 Wireless Readers.
PW-2528
Routing
Groups
The users that have a custom routing group other than “System All
Events” can now acknowledge alarms in the Alarm Monitor.
PW-2832
Video
Pro-Watch will now receive Video Analytics events properly from a
MaxPRO camera.
PW-2439
Video
In the Alarm Monitor, the right-click video actions of a video event
(Show Surround Cameras, Show Pre-Post Alarm, Next Salve, etc.)
now do work properly.
PW-1327
Video
The SALVO NO. (NUMBER) and PANEL NO. (NUMBER) columns are
now displayed in their correct positions on the “Video Devices” tab
of the “Logical Devices” screen.
PW-1096
Vista
The Pro-Watch 266/267 commands sent to the Vista panel are
removed from the HI_QUEUE table on panel uploads and
downloads.
PW-1088
Web Client
On Pro-Watch patch installations, the user now has the option to
install the web component or to cancel it.
PW-2673
Web Client
Corrected the issue with applying Routing Group Filtering in Web
based Alarm Monitor.
PW-2670
Web Client
In the “Arrange Columns” window, the Down button now is not
disabled after moving a field to the bottom.
PW-2602
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Web Client
Clicking the “Back to Historical Trace” button now does not create
PW-2599
an error message.
Web Client
Misspellings of various GUI labels have been corrected including
“Resource ID”, “Hardware Point”, “User ID”, and “Pro-Watch Server
Name”.
PW-2586
Web Client
On “Historical Trace” window, the “Previous” button now works.
PW-2486
Known Issues
Pro-Watch
Issue Description
Issue
Number
Enterprise
Server
The Distribution log displays as failed for a Regional Server.
WORKAROUND SOLUTION: Remove “-UselnprocLoader:” flag
from the parameters of the merge distribution agent.
PW-1039
Panels
When using Mercury Standard Protocol on a LNL-500, Elevator
Control and Encryption is not supported. As a result of this, full
panel downloads will result in syntax errors related to these
functions. With these exceptions the controller works as expected.
PW-2806
Video
In the Alarm Monitor module, the “Toggle Full Screen” right-click PW-2836
video action of a video event does not work.
Component
Release 4.1, Build 9411
Release Availability Date: May 2013
New Features
Product
Component
New Feature Description
Issue
Number
Advanced
Badging
The Advanced Badging module was updated to Version 1.15
(see the separate Advanced Badging Release Notes Doc #
80014175V1 for details).
N/A
Alarm Monitor
The “Secure” command label is changed to “Mark/Secure” for
the Mask/Unmask function. The users can now use the Timed
Mask function on an Input.
PW-1735
Badging
The ability to restrict adding, deleting or modifying card records of PW-453
existing badgeholders.
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Badging
The “Export Image” option enables the user to right-click on a
badge photo to export it.
PW-406
Compliance
Reports
The Compliance Reports module was updated to Version 2.4
(see the separate Compliance Reports Release Notes Doc #
800-09726V2 for details).
N/A
Extended Stored
Procedures
The following Extended Store Procedures are replaced by
their specified Pro-Watch stored procedure equivalents:
xp_mic_hp is replaced with mic_hp xp_mic_genevent is
replaced with mic_genevent NOTE: The calling sequences
are the same.
N/A
Galaxy
The users now can disable Galaxy panel Date/Time updates as
an option.
PW-786
Panels
Mercury Standard Protocol is supported on PW-6000, PW-5000, N/A
PW-3000, and PW-6101 equivalent panels.
Web Client
Alarm Monitor now supports the following new features:
N/A
Hardware control actions
Rollup Details for alarms
View Event History for alarms
Recent History for alarms
Printing Event History and Recent History for alarms
Unacknowledging Alarms from Acknowledge Alarm Pane
Rollup Count information in both the Unacknowledged and
Acknowledged Alarm Pane
Communication through HTTPS
Rearranging column widths of Event Monitor Grid for each Alarm
Information Field
Changing column position for each Alarm Information Field
Configuring Routing Group Information
Card Holder Picture for any alarm
Web Client
Event Monitor now supports the following new features:
N/A
Rearranging Column Widths of Event Monitor Grid for each
Event Information Field
Changing column position for each Event Information Field
Filter events by message type and User ID
Communication through HTTPS
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Issues Resolved
Pro-Watch
Component
Issue Description
Issue
Number
Alarm Monitor
The “Ack/Ack All” and “Clear/Clear All” right-click menu options
for a Map Icon are disabled.
PW-1446
Alarm Monitor
The users can now revoke the Secure permission for masking in
the alarm monitor.
PW-1063
Alarm Monitor
The Alarm Monitor does not crash on Live Trace.
PW-647
Alarms
The “ACK/Clear” procedure assigned to an alarm event now
executes properly when the user uses instructions and
dispositions to handle an alarm.
PW-1333
Alarms
Alarms from a Generic Channel come into the Alarm Monitor live
without any problems.
PW-121
Archives
Archival purging does not crash the Pro-Watch server.
PW-1016
Badging
After a card is deleted, the users now cannot gain access by
using the deleted card.
PW-1917
Badging
When creating a badge, the image summary tab is now populated PW-1912
correctly, displaying the user’s image.
Badging
The users can now delete badge fields from Pro-Watch
database.
PW-1820
Badging
The users can now add Quick Search fields to Badge Profiles by
copying and pasting.
PW-825
Badging
The users now can add a new clearance code to an existing
card, and then expand the clearance code without scrambling
up the logical devices.
PW-708
DTU
PW now accepts card numbers with a leading zero as a
separate card number. PW now also accepts multiple Data-Time
formats.
PW-2161
Event Monitor
In the Download/Upload Messages screen, the users now can
set the Default Interval Seconds to 5 seconds.
PW-649
Events
Rollover Events are now reported on time on rollover stations.
PW-622
Galaxy
Groups now get armed correctly.
PW-1990
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Galaxy
The Virtual Keypad does not crash.
PW-1508
Galaxy
The user now can arm the Galaxy group and then toggle RIO
PW-1262
zones successfully.
Galaxy
When a Galaxy zone is masked, its last event status is preserved PW-1254
so that it can be reported when the zone is unmasked.
Galaxy
The erroneous warning messages issued by a Galaxy channel PW-1094
have been eliminated.
License
Licenses now do expire on the right date and time.
PW-646
Logical Devices
The default Entry/Exit Reader Door hardware template is fixed to
allow for all Door Position Switch events.
PW-771
PW-6000
The users now can connect only a maximum of 8 PIMs to a
single 485 port on a PW-6000 panel.
PW-1994
PW6K1ICE
When an encrypted PW6K1ICE panel is taken offline and then
brought back online, the green Return event is displayed.
PW-1276
PW6K1ICE
The users are now allowed to add only 17 readers (ACRs) to the
PW6K1ICE panel, and not 34 as was the case before.
PW-1634
PW6K1R1E
The users are not allowed to add more than 15 (fifteen) PW-1516
PW6K1R1E downstream panels.
Readers
Wireless Reader: Time Override and Momentary Unlock do not PW-2322
apply. They are grayed out.
Remote Comm
Server
The users now can download the Tracking/Retry cards to panels
on the remote servers.
PW-1019
Report
The user now can schedule a custom designed report.
PW-559
Routing Groups
A “user-created routing group” for a generic channel will report PW-1506
alarm events without any problems.
Shadow User
Pro-Watch now records the login or logout activities of Shadow
Users.
PW-316
System Options
Micserver now does not crash when the system options
“Download Tracking” and “Card Verification and Download” are
enabled.
PW-1238
System Options
Pro-Watch server (micserver) does not crash when logging
Mercury card download database is enabled.
PW-1282
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Time Zones
PW time zone definitions now agree with MS Windows time PW-2162
zone definitions.
Users/Class
When selected, the "All" check-box selects all Device Status
Filtering options under the User/Class menu.
PW-373
VISTA
When the user applies a software mask or unmask, the Vista
point displays the correct visible status. The zone status is
successful updated on unmask.
PW-305
Vista panel
Vista partition transaction event history is now properly displayed
in English.
PW-2125
Web client
The web client can now perform such hardware actions as lock,
unlock, mask, unmask, and timed mask.
PW-2052
Wireless Reader
When a door is opened by using a key, Pro-Watch reports a
“Key Override” event, as it should.
PW-2002
Wireless Reader
When the Pro-Watch sends a lock or unlock command to a
reader with the Wake on Radio (WoR) feature enabled, the
reader receives the command within the WoR time period
specified by the user.
PW-2001
Wireless Readers When a wireless reader experiences an “RF failure” (i.e., when
the batteries die), the panel now issues a “Wireless Reader R/F
loss” alert.
PW-2003
Known Issues
Pro-Watch
Component
Issue Description
Issue
Number
Badging
In Classic Badging, image export to PNG and TIF formats fail.
PW-2539
Cards
In a Pro-Watch Enterprise environment, the cards expire before the
end of the day in certain regions.
PW-1504
Cards
In a Pro-Watch Enterprise environment, the cards are disabled
automatically in a region where they are not in use.
PW-1554
Galaxy
“Mask tamper alarm” functionality fails. When the panel is
tampered, the panel starts beeping even though “mask tamper
alarm” option is selected.
PW-1800
Galaxy
DCM Tamper events are seen in Galaxy event viewer but not in the
Pro-Watch event viewer.
PW-1233
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Web client
IE9 browser support for Web Client is limited. WORKAROUND
solution: set the IE9 browser mode to IE8, and set the DOC mode
to IE8 standards.
PW-2053
Web client
The Web Client does not implement the Ack/Clear functionality for
an input point. If an extended stored procedure is assigned to an
event, acknowledging/clearing the event in the web client will not
run the event procedures.
PW-2663
Web client
When the user clicks the "Apply" button without selecting anything
in the Routing Group Filter window, all events disappear from the
alarm monitor page.
PW-2660
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Release 4.0, Build 9056
Release Availability Date: September 2012
New Features
Product
Component
New Feature Description
Issue
Number
Alarm Monitor
Web-based Alarm Monitoring: Added capability to monitor
alarms via a web-based interface similar to the basic
functionalities of the current client-based alarm monitoring tool.
N/A
Badging
Advanced Badging: The Advanced Badging module is now the
default badging tool. On new installs, it is installed automatically
and on upgrades/patches, the existing badging tool selection
does not change. NOTE: Advanced Badging will be installed
automatically on the full install and patch to 4.0. However, if it is
a patch, Classic Badging will still be used as the default badging
application until user changes the appropriate registry settings
N/A
Events Monitor
Web-based Event Monitoring: Added capability to monitor
events via a web-based interface similar to the basic
functionalities of the current client-based event monitoring tool.
N/A
Hardware
Licensing
Wireless Readers: Added support for the Ingersoll Rand PIM
400 wireless readers via the PW-6000.
PW-1303
The system now displays the maximum number of licenses
available for regular and wireless readers.
PW-1219
The dongle is eliminated and replaced with Software Key
License.
PW-1296
Now a user can create a one-time-only 30-day default demo
license.
N/A
Reporting
The Compliance Reports module is now the default reporting
tool. On new installs, it is installed automatically and on
upgrades/patches, the existing reporting tool selection does not
change. NOTE: Compliance Reporting will be installed
automatically on the full install and patch to 4.0. However, if it is
a patch, Classic Reporting will still be used as the default
reporting application until user changes the appropriate registry
settings.
N/A
User Interface
The visual appearance of the home page and icons has been
enhanced.
N/A
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Issues Resolved
Pro-Watch
Component
Issue Description
Issue
Number
Badging
Corrected the issue which could result in improper access when
using Advanced Badging.
PW-1917
Badges can now be modified in batches.
PW-78
The issue with DTU export functionality is fixed.
PW-1481
DTU
DTU SQL import profile, Filter Tab, Comparison drop down list
did not list the "is not NULL" option. Now it does.
PW-1236
PW-1290
Event
Configuration
The error that occurred when one entered 3 or less for
“Consecutive Time” field is fixed.
Licensing
The users now use local time when generating demo licenses.
PW-1696
Corrected the issue which caused Pro-Watch licensing to revert
to only 16 readers.
PW-1913
MaxPro VMS and Pro-Watch licensing no longer conflict.
PW-1868
Panels
Corrected the issue which prevented communication breaks on
PW-2000 from reporting correctly.
GALAXY Mask/Unmask issue is resolved.
PW-1057
PW-1273
Known Issues
Pro-Watch
Component
Issue Description
Issue
Number
Alarm
Monitor
When the user selects the “Open Badge” command inside the
Alarm Monitor, the system launches the Advanced Badging module
no matter which badging module is installed on the system.
PW-188
Badging
Advanced Badging currently does not support previewing or
printing signatures on badges.
PW-2056
Workaround solution: use Classic Badging.
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Badging
In Advanced Badging, unable to set Temporary Access for revoked
logical device. WORKAROUND: Use the Classic Badging module.
PW-2588
Installation
If you are running an operating system other than Microsoft
Windows 7 or Microsoft Windows Server 2008, you will need to
manually install Microsoft IIS before you install Pro-Watch.
N/A
OS
Pro-Watch no longer supports the operating systems Microsoft
Windows XP and Windows Server 2003.
N/A
Web Client
When the user acknowledges an alarm that is rolled up on PW
Alarm monitor, all the individual alarm events on the web client will
be acknowledged. This could make a noticeable change on the
Web Alarm window.
PW-2012
Wireless
Lock
On wireless locks, it can take up to 10 minutes for card access
changes to take effect.
PW-2001
Wireless
Reader
The number of PIMs connected to a 485 port must not exceed eight
(8). This limitation will be enforced in an upcoming release of the
product.
PW-1994
PW-2006
Release 3.81 SP6, Build 8845
Release Availability Date: August 2014
Issue Resolved
Pro-Watch
Issue Description
Issue
Number
Door-held event return to normal is now processed/received by ProWatch.
PW-3205
Component
Star 2 Panel
Release 3.81 SP5, Build 8841
Release Availability Date: February 2014
Issues Resolved
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Pro-Watch
Issue Description
Issue
Number
Panels
Star 2 panels now do not receive alarm events when the
Monitorable Input Points (MIP) are masked.
PW-150
Panels
The users now can assign Holidays beyond 2014 to CHIP panel.
PW-2534
Component
Release 3.81 SP4, Build 8834 (Russian)
Release Availability Date: July 2013
Issues Resolved
Product
Component
Issue Description
Issue
Number
Badging
Pro-Watch now successfully saves changes made
to the card properties fields. Specifically, if
clearance code information is deleted from card
properties, the system saves that change
successfully.
PW - 2743
Display
Cyrillic character 'Я' is displayed properly.
PW - 1740
Enterprise
The users can now use Pro-Watch Enterprise with
Russian OS.
PW - 2114
Events
Event Type/Extended Instruction when assigned
as HTML file now does display Cyrillic characters.
PW - 2101
Events
Event response is displayed properly when added
in Cyrillic characters.
PW - 2100
Galaxy
All Cyrillic characters are displayed properly in
Galaxy Virtual Keypad (LCD screen).
PW - 1741
Galaxy
The users can now program event priority for
Galaxy panels.
PW - 1315
Search
The users now can search for Cyrillic names in
'Void' dialog box.
PW - 2089
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Video
MaxPRO VMS is now sending proper Video
Analytics information from cameras.
PW - 2439
Known Issues
Pro-Watch
Issue Description
Issue
Number
Badging
Temporary Access feature does not work properly with
logical devices. Access is revoked, but the delay may be as
long as 2 minutes.
PW - 2680
Login
The users cannot login normally or as a Shadow User when
they use Russian names (with Cyrillic characters) as part of
their last name. Only English names are supported
PW - 2099
System
Program functions do not display properly in the User
properties in localized version.
PW - 1242
Component
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Release 3.81 SP3, Build 8815
Release Availability Date: May 2013
New Feature
Pro-Watch
New Feature Description
Issue
Number
Card PIN authentication rules are now established.
PW-2543
Component
Badging
Issue Resolved
Pro-Watch
Issue Description
Component
Issue
Number
Badging
Improved the response time of communicating anti-passback (APB) PW-2333
information to other panels in an area.
Enterprise
“Other Server Options” localized (Russian).
PW-2114
Galaxy
Up to 250 Galaxy panels can now be installed.
PW-2448
PW-6000
Buffered PW-6000 transactions are now received properly after serve PW-1729
restart, on Russian localization.
PW-6000
In encrypted communication mode, when the PW-6000 panel
returns from offline to the online mode, its online status is verified
correctly by its icon turning green.
PW-1276
Server
Server Manager Wizard now works properly on Russian
localization.
PW-1796
Star II
Pro-Watch correctly updates all Star II panels with anti-passback
(APB).
PW-1014
System
Pro-Watch service no longer crashes.
PW-2316
System
Server no longer crashes when Pro-Watch license information
screen is closed.
PW-1558
Release 3.81, Build 3.81.0.8798 (Maintenance Patch)
Release Availability Date: January 9, 2013
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Issues Resolved
Pro-Watch
Component
Logical
Device
Issue Description
Issue
Number
PW-2057
The user can set the door lock strike time to 255 seconds.
Alarm and event monitors now do receive alarms and events from
remote regions.
PW-2124
Galaxy
The users can now load Galaxy configuration regardless of size
without any problems.
PW-1350
DTU
DTU now accepts card numbers with leading 0 (zero). It accepts
multiple data-time formats including MM/DD/YYYY and
DD/MM/YYYY.
PW-2161
Database
The users can now delete the Badge field from the database.
PW-1820
Licensing
Pro-Watch license is recognized in Russian.
PW-1797
Badging
Auditing works when badges are added to the system through the
Bulk Add feature.
PW-300
Alarm
Monitor &
Event
Monitor
Known Issues
Pro-Watch
Component
Issue Description
Issue
Number
Galaxy
“Bypass by Type" setting omits all zones in logical device.
PW-2303
DTU
DTU export does not work correctly.
PW-2297
Release 3.81, Build 8794 HF (QP-JBK-Halul)
Release Availability Date: October 2013
Issues Resolved
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Pro-Watch
Issue Description
Issue
Number
Video
Videos requested via PW Report link are displayed properly on the
Pro-Watch Client workstations.
PW-2791
Video
The correct videos are fetched properly when a search is made with
the “mm/dd/yyyy” date string.
PW-2792
Component
Known Issue
Pro-Watch
Issue Description
Issue
Number
When editing a logical device with 21 CFR auditing enabled, the
database generates an error.
PW-2953
Component
Database
Release 3.81, Build 3.81.0.8794 (Debug Log Patch)
New Feature
Pro-Watch
Component
New Feature Description
Issue
Number
Diagnostics
Additional debugger tests have been added.
N/A
Issue Resolved
Pro-Watch
Component
Issue Description
Issue
Number
Badging
A single quotation mark (‘) in card number will now generate an
error message.
PW-2158
Pro-Watch 3.81.0.8794 HF (DTU)
Release Availability Date: January 24, 2013
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Issue Resolved
Pro-Watch
Component
DTU
Issue Description
DTU (Data Transfer Utility) now transfers leading-zero in card
numbers as well as multiple date-time formats.
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Issue
Number
PW-2161
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Release 3.81 SP2, Build 8793
Issues Resolved
Pro-Watch
Component
Issue Description
Issue
Number
Alarms
Command queue no longer impacts system operations.
PW-2081
System now shuts down properly when the alarm monitor is shut
down.
PW-2120
Badging
The user can issue clearance codes to cards without any delay.
PW-2059
CardKey
CardKey D600AP panels work properly when switching to a
secondary channel.
PW-2061
GALAXY
GALAXY Masking and Unmasking procedures work as expected.
PW-2080
GALAXY Group D8 (#32) status is displayed properly.
PW-2078
GALAXY group status displays correctly after a reboot or service
restart.
PW-2064
GALAXY can now send the correct group commands to the server.
PW-2063
License
PW clients connect to the server without any problems.
PW-2079
MAXPRO
Maxpro VMS Channel come online automatically during MVMS
failover.
PW-1832
Known Issues
Product
Component
Issue Description
Issue
Number
GALAXY
Some control options from alarm monitor or from Map may not
function properly.
PW-2083
'Mask/Unmask of zone' may not function properly.
PW-2084
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Release 3.81 SP1, Build 8791 (PDF-417) New
Feature
Product
Component
New Feature Description
Issue
Number
Badging PW
A PDF-417 license is utilized during Print and Print Preview and
then released when the operation is complete.
PW-1314
Pro-Watch 3.81, Build 3.81.0.8589 Hot Fix (APB)
Release Availability Date: January 17, 2013
Issues Resolved
Pro-Watch
Component
Issue Description
Issue
Number
Even Monitor
Improved the response time of communicating anti-passback (APB)
information to other panels in an area.
PW-2333
Even Monitor
In encrypted communication mode, the RTN status message is now
displayed in the Event Viewer when the panel comes back online.
PW-1276
Server
Fixed a server crash related to client connection.
PW-2316
APB
ProWatch with Star II panels and global anti-passback (APB) now
properly updates the panels in question.
PW-1014
Release 3.81 SP1, Build 8778 (PW-1977 SOFTKEY HOT FIX)
Issues Resolved
Pro-Watch
Component
Issue Description
Issue
Number
License
Login from a remote client after a server reboot is now
available.
PW-1977
Corrected license from reverting back to 16 readers.
PW-1790
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Release 3.81 SP1, Build 8778 (SOFTKEY HOT FIX)
Issue Resolved
Product
Component
License
Issue Description
Corrected license from reverting back to 16 readers .
Issue
Number
PW-1790
Release 3.81 SP1, Build 8778 (MAXPRO® VMS Patch)
Issue Resolved
Product
Component
MAXPRO®
VMS
Issue Description
Corrected Pro-Watch® integration issues with MAXPRO®
VMS.
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Issue
Number
N/A
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Pro-Watch 3.81.0.8731 HF (Stentofon Door)
Release Availability Date: January 24, 2013
New Feature
Pro-Watch
Component
New Feature Description
Issue
Number
Intercom
Added capability to unlock a door using a Stentofon intercom.
PW-2340
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Release 3.81 SP1, Build 8731
Please note that Panel communications to PW-6000s in Pro-Watch Build 8731 requires the panels to be
updated to firmware Version 2.054. This firmware can be found on the Installation media. The PW-6000
ICs should be updated prior to upgrading Pro-Watch.
New Features
Product
Component
Feature Description
Server Options
Privilege Management enables a Pro-Watch unrestricted user
to designate “restricted users.” A restricted user is one who
can create other users who can have only the privileges that
are less than or equal to those of the restricted user. These
privileges include user program access and partitions. If the
new user created by the unrestricted user is a member of a
class (such as the root class) that would normally afford the
user more privileges than the restricted user has, these
additional privileges are automatically revoked from the new
user. That is, the new user retains only the privileges that the
restricted user owns. A restricted user cannot modify his or
her own privileges.
Known Issues/Notes
Pro-Watch
Component
Issue
Number
Issue Description
Installation
PW-9
The Pro-Watch Service may not start automatically
after Pro-Watch is installed. The workaround is either
to 1) start the service manually in Control Panel >
Administrative Tools > Services, or 2) configure the
service to start automatically by following the
instructions in the Pro-Watch Software Suite
Installation Guide (7-901073-D), pages 26-29.
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Pro-Watch/MAXPRO VMS
Integration
When a MAXPRO VMS channel is established, and:
Pro-Watch Alarm Monitor is closed, MicAlarm crashes,
Pro-Watch application is closed, MicShell crashes.
When this occurs, however, there is no impact on
MAXPRO VMS or Pro-Watch.
When a user is edited in Pro-Watch, joystick
controllers are deleted from the user’s association in
the MAXPRO VMS Viewer. Workaround: Re-associate
the joystick controllers from the VMS Viewer after
user details are edited in Pro-Watch.
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Release 3.81, Build 3.81.0.8589 (Shell HOT FIX)
New Feature
Pro-Watch
Component
Issue Description
Issue
Number
Diagnostics
Additional debugger tests have been added.
N/A
Issues Resolved
Pro-Watch
Component
Issue Description
Issue
Number
Barcode
N/A
The results of the crash dump analysis have been confirmed: the
process crashes around PDF417 2D barcode libraries.
As a solution we have:
a. Implemented a memory fix and optimizations
around this area.
b. Implemented safe string functions suggested by
Microsoft around few identifiers including
workstation name.
MS Library
MS library incompatibility -- Pro-Watch will be recompiled and new
binaries built with a single version of the MS libraries. The build
number will not change and this will only impact the server.
N/A
Release 3.81, Build 8589 (STENTOFON PATCH)
New Feature
Pro-Watch
Component
Intercom
Issue Description
Issue
Number
Add Support for the Stentofon Alpha Comm XE 7.
PW-1482
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Release 3.81, Build 8589 (LICENSE HOT FIX)
Issues Resolved
Pro-Watch
Component
Encryption
License
Issue Description
When encryption is enabled on a PW-6000 panel,
card read now displays in the Event viewer.
Issue
Number
PW-1268
Corrected license from reverting back to 16
readers.
PW-1790
Release 3.81, Build 8589
New Features
Product
Component
Feature Description
Controllers
Pro-Watch now supports the PW6K101 Series Controllers.
Pro-Watch
Licensing
Pro-Watch now supports software based licensing.
SQL Server
Express
SQL Server Express 2008 tools are included in the Pro-Watch
3.81 Professional Edition installation.
Operator Actions
Display
Operator actions can now be viewed in the Logical Device
Transactions tab.
Hardware
Configuration
Added support for Vista BPT.
Virtualization
Pro-Watch now supports VMWare and Microsoft Hyper-V.
HSDK
The Honeywell Software Development Kit (HSDK) is fully
supported by this release.
SNET Readers
The Pro-Watch PW-6000 panel now supports SNET
communication with readers.
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Open Supervised
Device Protocol
(OSDP)
The Pro-Watch PW-6000 and PW-6K1ICE panels now support
Open Supervised Device Protocol (OSDP) communication with
readers.
Issues Resolved
Pro-Watch
Component
Issue
Number
Issue Description
Administration
PW-114
Corrected error on DTU export profile (TT 8719).
PW-189
Corrected error on DTU import/export (TT 8776).
PW-263
Corrected syntax error on Workstation Report (TT
8685).
PW-341
After editing a Data Transfer Utility (DTU) profile, the
Profile options are now “grayed-out” to indicate that
they are not available.
PW-547
A GD-48/GD-96 panel is defined as offline when no
data is received from the panel for a defined length of
time.
PW-575
When using the Data Transfer Utility (DTU), the photo
file names include the prefix and postfix.
PW-599
Cards to which the All Access built-in clearance code
has been assigned now get updated properly when
new readers are added to the system.
PW-713
The export transaction date and time in the Data
Transfer Utility (DTU) now update properly.
PW-714
Corrected issue which could prevent proper Data
Transfer Utility (DTU) updates.
PW-758
You can now sort the time zones by the first letter of
the time zone so that you need to hit just the first
letter of a zone to display it.
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PW-792
You can now remove a regular clearance code when a
timed clearance code for the same card is also active.
PW-836
When you add a clearance code to or remove a
clearance code from a card, the Data Transfer Utility
(DTU) now downloads the card to the panels.
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Issues Resolved
(continued)
Alarm Monitor
Badging
PW-492
Added the capability to connect to all regions (in
addition to the local region) and disconnect from all
regions. New buttons on the Alarm Monitor toolbar are
provided for each operation.
PW-444
Added zoom capability to Maps in the Alarm Monitor.
PW-53
Selected acknowledged alarms now remain
highlighted, even after new alarms are moved into the
acknowledged window from the unacknowledged
window.
PW-434
Users can no longer use the shift highlight all function
to clear all alarms when the Clearall user function has
been revoked.
PW-449
The Alarm Monitor now displays the Forced and Held
Open states of a Logical Device door with a new icon
to distinguish these states from others.
PW-550
You can now connect to another region’s Alarm
Monitor from your Alarm Monitor page.
PW-652
The CCTV command menu is available in the Alarm
Monitor.
PW-797
Fixed issue which caused a crash within the Alarm
Monitor when opening new maps.
PW-839
Corrected issue which prevented alarms from
displaying on map pages without a manual refresh.
PW-20
You can now use the Copy and Paste functions when
you create a new Badge Type with the Front Layout
Blob type selected and the Back Layout Blob Type not
selected.
PW-29
The Image Summary screen now displays all relevant
records.
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Issues Resolved
PW-175
The “Is Empty” search locates any nulls or fields with
only empty spaces.
PW-277
Pressing Cancel after defining the Card Company now
properly retreats from the Company selection
operation
(continued)
Badging/Reports
PW-531
Searches using the same criteria in both Pro-Watch
Badging and Pro-Watch Reports now yield the same
results.
PW-751
You can now display names of more than 60
characters in the Badge Detail Report image section.
Card Formats
PW-46
LTA: Pro-Watch now fully supports 64-bit cards on
the PW-5000 and PW-6000 panels.
Database
Configuration
PW-505
Copying and pasting Classes in Pro-Watch now
copies and pastes complete Class data, including
Badge Profiles, Event Columns, and Event toolbars.
Logical Device
Configuration
PW-708
To display logical devices in the correct order after
adding a new clearance code and expanding it, save
the card, exit, then re-open the card.
PW-712
When you reassign company/clearance codes, you
get a prompt to remove Logical Devices.
PW-811
To delete a command under the Video Device tab,
first select the command and then click Delete.
PW-812
When you reopen a Logical Device after adding
video commands in the Logical Device configuration,
the commands are sorted alphabetically on the
video command list under the Video Devices tab in
the Logical Device Property dialog box. The
commands themselves are carried out in the order
they are originally inserted.
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Issues Resolved
Pro-Watch
Enterprise
PW-551
To back up a database with a time schedule, use the
database server name associated with the instance
(the regional database) when defining scheduled
tasks.
PW-853
You can now switch to one of the regions on the
drop-down list of machines when the database of
the regional server is on one machine and the
ProWatch application is on another.
(continued)
Hardware
Configuration
Reports
PW-1
Once an intrusion device is added to a Hardware
Template, users cannot add another device.
PW-50
Hardware Template instruction sets are now being
displayed properly in the Alarm Monitor.
PW-82
When Star 1 and 2 panels are connected on a network
and the network connection fails, the panels now
automatically re-connect when the network is
restored.
PW-168
LTA: When channels and panels are added to a status
group, they can now be opened within that status
group without generating database syntax errors.
PW-210
When you disconnect a Vista panel, the Vista channel
and panel continue to show offline events.
PW-267
Vista Panel: When the database connection is reset,
all unused connections are now being cleaned up.
PW-268
Vista Panel: Alternating Current (AC) loss message
now displays correctly.
PW-778
Pro-Watch Event Procedures: Galaxy panel now
selectable if command “Arm Vista Partition/Galaxy
Group” is selected.
PW-31
Batch Modified badge records now correctly audited.
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Issues Resolved
Shadow
Logon
PW-299
“Company” now displays correctly after running Audit
Log report.
PW-339
All Pro-Watch viewers now display correctly.
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Known Issues/Notes
Pro-Watch
Component
Issue
Number
Issue Description
Installation
PW-903
When installing an update of Pro-Watch on a client PC,
entering an ID and password when prompted will
install the Pro-Watch Bridge service. If you are not
using HSDK (Honeywell Software Development Kit),
you should click Cancel when prompted for an ID and
password to avoid installing the Pro-Watch Bridge
service.
SNET
PW-6000 SNET integration is supported with the
following firmware:
PW-6000 IC firmware: pw6k_2_5_4_0279.crc PW6000 Two-Reader board firmware:
pw6k1r2_appl_1_5_8.aax
Both firmware versions are provided on the Pro-Watch
installation DVD.
SNET
PW-789
You must create an appropriate Card Format to enable
card transactions from the SNET readers to be
reported correctly. Follow these steps:
Go to Database Configuration > Card Format. Right
click anywhere on the screen, and select New Card
Format.
At the Choose Card Format Type box, select Non
PW2000 and click OK.
At the Add Card Formats screen, enter a Card Format
description in the Description box that you will easily
identify as the SNET Card Format (e.g., “SNET”). In the
Property/Value box below the Description field, select
PW5K Wiegand as a format type, and select the
appropriate number of bits (i.e., if the cards you will
be using are 32-bit cards, select 32 in this field, etc.) .
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In the Card Item/Start/Length box to the right of the
Property/Value box, select or enter the appropriate
values.
Click OK to accept the new Card Format for SNET.
From the main Pro-Watch screen, select Hardware
Configuration, select the appropriate Site, click Panels,
and double click the panel you are configuring for
SNET communications.
At the Edit Panel screen, click the Card Formats tab,
and click the Add button on the Card Formats tab.
In the Select Card Format box, click the green icon
next to the Card Format field.
From the Card Formats list, select the format you
created for SNET and click OK.
Select a number of your choice in the Format # field,
and enter a Facility Code (or check All). Click OK.
From the Pro-Watch main screen, select Hardware
Configuration and click the appropriate Logical Device
folder to display the site’s Logical Devices.
Right-click the Logical Device you want to configure
for the SNET readers, and select Properties.
Select the Logical Device Details tab, and click the
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appropriate reader to display the Edit Reader dialog
box.
Click the Reader Settings tab. In the Card Formats
box, select the SNET reader you configured in steps
17, and click OK.
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Release Notes
Pro-Watch Software Suite
Release 3.8 SP1, Build 8359
New features in this Service Pack:
•
Badge Builder: Text fields in badge profile and action notes fields now include a word
wrap feature which can be enabled per field. (TT-5732)
•
PW5000/6000 panel: Single card downloads are now logged. (TT-8302)
•
Badges: Improved downloading performance for large batches of badges. (TT-8330)
•
Panel transactions: Verifies transactions from a panel are not lost. (TT-8331)
•
Panel downloads: Verifies downloads to a panel are received. (TT-8332)
•
Vista Panels: Added support for Vista BP panels. (TT-8378)
•
Galaxy Panels: Added capability in Database Configuration to manage Galaxy users.
(TT-8540)
Issues resolved in this Service Pack:
•
Badge Wizard: New badges created in the wizard are now logged. (TT-7532)
•
CCTV: Return to Normal configuration data is now being saved. (TT-7974)
•
DTU: Real DTU error no longer being received. (TT-8503)
•
Vista Panel: Time displayed is limited to hours and minutes. (TT-8533)
•
Galaxy Panel: Improved response performance of zone status messages. (TT-8548)
•
Vista Panel: Offline status is now reported correctly when disconnected. (TT-8575)
•
Galaxy Panel: Zone statuses are now being reported in status group display. (TT-8614)
•
Install: Pro-Watch can now be installed on a domain controller. (TT-8616) • Badging:
Batch update performance improved. (TT-8631)
Known issues in this Service Pack:
•
Logging: When in level 3, 4 & 5, initiation of a download from the Client does not get
written to the log file on the Client. Workaround: Create a “Logs” folder on the Client and
restart the PW Service, then downloads initiated from the client are recorded. (TT-8729)
•
Mask/Unmask: Selecting Mask or Unmask of a Channel on Status Group displays error
message. Workaround: These page options should not be visible for panels and channels,
since they are not logical devices, nor otherwise subject to these actions. (TT-8777)
•
Pro-Watch Registry Editor – Various Pro-Watch keys are not created in the Windows
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Registry (REGEDIT) until they are first selected in the Pro-Watch Registry Editor (TT8780)
•
Alarm Monitor: Alarm does not beep. Workaround: Set NewAlarmTrigger registry key to
zero after a full install. (TT-8781 & 8786)
Release Notes
Pro-Watch Software Suite Release
3.8, Build 18246 Patch
Issues resolved in this patch:
•
Pro-Watch reconnects when it determines that the V5 panel is off line. (TT-8698)
Release Notes
Pro-Watch Software Suite Release
3.8, Build 8246 HotFix
New features in this HotFix:
•
Integrated with MaxPro VMS R200 Build 141.
Issues resolved in this HotFix:
•
Pro-Watch client was not able add video server when Pro-Watch server is installed on Windows
2008 machine.
•
Memory leak in Pro-Watch server & subsequent crash on several restarts of the trinity server.
•
All Video devices are disappearing from Pro-Watch, when n/w connection with VMS is interrupted
while download is in progress.
•
Live update is not happening and alarms not received in Pro-Watch on restart of VMS server.
Release Notes
Pro-Watch Software Suite
Release 3.8, Build 8246
New features in this release:
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o
Support for the Galaxy Dimension Intrusion Panel o
Barcode: Support for new barcode type
(PDF 417). Use requires third-party license per client. o Dongle: User alert provided for impeding
expiration date.
o
New Installation package:
o
New user interface for improved ease of use.
Selectable installation configurations: Pro-Watch
Installation (Complete)
Pro-Watch (Server only)
Pro-Watch Client (Complete)
Pro-Watch Terminal Client (Only)
Pro-Watch Database (Only)
Pro-Watch Installation (Custom) o Installs Professional, Corporate, Enterprise and
Lite editions of Pro-Watch.
Operating systems
supported:[Init_Atlas_fws2Requirements.GeneralRequirements.3$Must$$Root
o
Windows XP Professional: 32 bit (SP3) o
Windows Vista:
32 bit (SP1).
o
Windows Server 2003: 32 bit (R2 SP2).
o
Windows Server 2008: 32 bit (SP2), 64 bit (SP1).
o
Windows 7: 32 bit, 64 bit
o
SQL supported:
o
SQL Server 2005: 32 bit (9.0.4035).
o
SQL Server 2008: 32 bit (10.0.2531), 64 bit (10.0.1600) o SQL 2008 Express: 32 bit
(10.0.1600.22)
o
Application Log-in features:
o
Added an alternate Pro-Watch login mechanism optimized for non-domain environments,
such as a small installation.
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o
Mapping: Added support for DWFx/XPS files. Use requires third-party license per client.
o
Event Procedures: Added a mechanism to trigger event stored procedures based on
consecutive same events from a logical device.
o
Vista Intrusion: Vista zones can be specified as timed points.
o
Data Transfer Utility (DTU): Added new option to specify age (in minutes) of historical
transactions to include in export. o
PW5000 Panels: Improved performance when
downloading badges.
Issues resolved in this release: o
Badges: Deleting a badge holder also deletes
associated blobs. (TT-3383)
o
Alarm monitor\Instruction Window: "Description" and "Instruction Message fields are now
in the proper order. (TT-4641)
o
PW5000 and PW6000 panels: The latest firmware versions are now downloaded properly.
(TT-5276)
o
Watchtower: Alarm events from monitorable inputs are now being displayed in Event
Viewer in a timelier manner. (TT-6492) o
than 14 characters. (TT-6511) o
Install: Machine name can now be more
Watchtower: Timer for Door Unlock resets on
stop time. (TT-6537)
o
Single Card Download: No longer generates unacceptable memory leaks during this
process. (TT-6718)
o
PW5000 Panel: When adding a time zone, the next available time zone is now being
computed properly. (TT-6826)
o
Alarms: Provides an “Event Response” when clearing/acknowledging an alarm when
using maps. (TT-7045)
o
Advanced search: Capability to add open and close parentheses to search criteria.
(TT7069)
o
Badge Summary Report: Can be run when selecting more than 12 logical devices.
(TT7486)
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o
Enterprise Edition: A report can be viewed, then the database changed and then report
viewed again without issues. (TT-7496)
o
Action Note Reports: All 255 available characters are now being displayed. (TT-7497) o
Legacy Restore Utility: Added missing option for R6 databases. (TT-7498)
o
SEEP channels: Startup no longer results in a crash. (TT-7519) o
Star 1 Panels:
Shunted alarms are no longer included in reports. (TT-7590)
o
Dongle: Pro-Watch shuts down and issues a message when expiration date is exceeded.
(TT-7648)
o
Dongle: Not being recognized in certain instances has been corrected. (TT-7654) o
Guard Tours: Corrected issue that caused guard tours not to function. (TT-7659) o
Alarm Monitor: Right clicking on a camera icon now displays available video. (TT-7684) o
Event Log Reports: Message column no longer over writes Company column. (TT-7755)
o
SmartPlus: Improved response of updating the Channels and panels status icons.
(TT7780) o
o
PW5000 Panels: Able to save Extended Instructions. (TT-7807)
Remote Comm Server: Offline events are generated for all associated panels when
Remote Comm Server goes offline/disconnects from the Primary Comm Server.
(TT7818) o Vista Keypad Display: No longer scrambles display after hourly time updates.
(TT-7832)
o
SEEP Panel: Clicking Ok on the panel properties no longer adversely affects system
operation. (TT-7836)
o
Card Transaction Tab: The opening performance of card properties has been improved
when large amounts of Event Log data exist. (TT-7838)
o
Rapid Eye: Channel serial numbers no longer affect communication with other channels
(primarily PW5000 and PW6000). (TT-7839)
o
Hardware Template (Default Entry/Exit Reader Door): Added missing reader and input
point events. TT-7840/8194)
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o
Card Maintenance: A maximum limit of 64 is imposed while revoking a logical device.
(TT-7866)
o
Card Maintenance: Correctly computes the maximum number of number of readers per
PW 5000/6000 panel per card. (TT-7867) o
Dongle: Alert users to an impending
Dongle expiration. (TT-7872) o Watchtower: Up to sixty-three time zones are now
permitted. (TT-8159)
o
Watchtower: The Active/Deactive status for Outputs is
now shown under panel status. (TT-8162)
o
Watchtower: Missing door events for readers are now listed on the Events tab.
(TT8163) o
o
Batch Modify: Now respects Partitioning. (TT-8167)
Enterprise: Improved reliability of Alarm Manager to receive all events from remote
regions. (TT-8178) o Panel Move Utility: Now works for non-admin user on a client
machine. (TT-8184) o PW6000 panel: Can add a one reader board during
configuration. (TT-8207)
o
Event Procedure: The Arm Command drop down list now functions properly when
switching between Vista and Galaxy panels. (TT-8247)
o
Event Procedure: "Issue an Event" is now executed when assigned to a user-defined
routing group. (TT-8254) o PW5000 encryption: Master keys are now downloaded to
panels. (TT-8303)
o
Logical device: Editing subpanel hardware no longer causes program to discontinue
operation. (TT-8334)
o
Badge: The process of creating a badge no longer results in the program to discontinue
operation. (TT-8344)
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o
Vista panels: Now utilize the time zone specified in the channel as the basis for
establishing local time. (TT-8345)
o
Badge Builder: Program discontinues functioning when editing user defined values.
(TT8387)
Known issues in this release:
•
Logitech camera: No support for this device on Server 2008. (TT-7918)
•
Honeywell Vista channel - TCP/IP port set to 0 causes downloads to stop. (TT-7920)
In Windows Server 2008, the Pro-Watch service should be set to Delayed Start in order for it
to start automatically upon a reboot. (TT-7921)
Star panels: Masking and Unmasking inputs on these panels generates erroneous events:
(TT-8305)
o
On a Star 1 panel when the input is masked, it gives 908 input status unknown twice and
51 mask alarm point. When unmasking input it gives 52 arm an input point followed by 2
10908 input status unknown RTN events.
o
On a Star2 panel when the input is masked, it gives 908 input status unknown twice and
51 Mask an alarm point. When unmasking input it gives 10908 input status unknown RTN
twice and 52 arm an alarm point.
•
Badge designer: Does not allow you to browse drives for pictures. The workaround is to type the
drive letter i.e. C:\ under filename. (TT-8310)
•
Wizard: Incorrect reader assigned for default hardware template. Workaround is to un-assign the
exit (second) reader and assign the one desired. (TT-8323)
o
Pro-Watch Enterprise: Changing the replication schedule time from a regional monitor generates
an error message. (TT-8238)
o
Pro-Watch Enterprise: All servers on an Enterprise network have to the the same:Operating
System, SQL version and Pro-Watch version.
•
Pro-Watch Enterprise: Installations based on 64-bit Microsoft SQL 2008 require the installation of
Microsoft’s SQL 2005 Backwards Compatibility Pack. This can be found on the Installation Disks
or at: http://www.microsoft.com/downloads/details.aspx?familyid=228de03f-3b5a-428a923f58a033d316e1&displaylang=en
•
Antipassback: Unable to receive antipassback error message using Entry/ Exit hardware template.
(TT-8194) Workaround: Once the events are defaulted under the HW Template and the events
are defaulted under the reader, antipassback works properly.
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•
Timed masks: On 64-bit operating system, the timed masks may not unmask after the program
time expires on a PW6k reader. (TT-8563) Workaround: Adding the following registry key into the
registry on the server is needed for micxp.dll to work:
[HKEY_LOCAL_MACHINE\SOFTWARE\Honeywell\ProWatch\Directories]
"CommServerName"="<YourCommServerNameGoesHere>"
•
Data Transfer Utility: In order to run DTU on a 64-bit operating system, use the 64-bit DTU version
provided on the install disk.
o
On 32 bit SQL Server 2008 (running on Windows 2008 standard) a combination of factors can
cause memory related stress. See Resource below for more information:
http://www.microsoft.com/products/ee/transform.aspx?ProdName=SQL%20Server&ProdV
er=10.0.2531.0&EvtID=701&EvtSrc=MSSQLSERVER&FileVer=10.0.2531.0&FileName=&
EvtType=&LCID=1033
The following suggestions help to prevent the crash:
1. If the SQL server machine by default can only access 2GB of memory. In order to access
more physical memory on the machine the following options need to selected:
(From SQL management studio -> Server Properties->"Memory" settings) AWE
flag 1, Min (MB) - 1024, Max (MB) - 5632
2. Use the Windows Group Policy tool (gpedit.msc) to enable "Lock Pages in Memory" policy
for the account used by SQL Server
(http://msdn.microsoft.com/en-us/library/ms190730.aspx).
3. Increase interleave memory (used by link server, stored procedures...)
SQL Server Configuration Manager -> Properties of running instance of SQL Server ->
Advanced tab -> Startup Parameters
Add the following to the end, without the quotes: ";-g384"
(http://blogs.msdn.com/psssql/archive/2010/02/19/did-you-start-your-sql-serverenginecorrectly.aspx)
Note: One could increase that to 512 (-g512) to prevent crash due to mem2leave
constraints.
4. Apply the hot fix for kb 977093 (http://support.microsoft.com/kb/977443)
SQL_Server_2008_SP1_Cumulative_Update_6_SNAC
SQL_Server_2008_SP1_Cumulative_Update_6
5. (Optional) if not using CLR , you can disable CLR in sp_configure
If the issue persists on high load conditions, the only option is to move to 64bit environment.
Maxpro VMS Integration:
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o
New VMS features in this release of Pro-Watch:
1. Option to enable / disable PW verification viewer integration with MVMS to show Badge
Photo, Badge Signature and Live Camera video attached to it.
2. Support for MVMS events (Note: MVMS events id range in PW is 5000 to 10000 in which
5000 to 8000 is for video device events and 8000 to 10000 are for IO events, user devices
events & scheduler events)
•
User defined events
•
IO Events
•
Scheduler events
•
Analytics events
3. Implementation for Download started and Download Stopped events in Alarm view on manual
download
4. MVMS channel controller port is editable now
5. On the Fly DVR / NVR integration for any new DVR / NVR integration in MVMS (PW doesn’t
need to change in order to support them)
o
VMS issues resolved in this release of Pro-Watch:
1. For migration from older installations (till 3.7.8037) that doesn’t have MVMS channel
download events: Added MVMS channel events specific to download of MVMS configuration
to PW (download started event & download completed event). Note: For any new MVMS
channel creation, these events automatically getting populated in PW and thus this SQL script
would be void in these scenarios.
2. Fix for Intellex dvr integration through MVMS integration in PW: Previously CCTV commands
relevant to Intellex DVR was not updated properly. Now it is fixed.
•
Migration from 3.7.7941 to 3.7.8037
•
Migration from 3.7.7941 to 3.7.8199 (or later)
3. PW event address range fix: PW events maximum address limit is changed from 1000 to
10000 in order to allow MVMS events in PW. It still works fine. But this fix is for adding
events with the address of greater than 1000 through MICShell when any new events is
added for devices in PW. The configuration page was not allowing the addresses greater
than 1000 but fixed now. Multiple MVMS configuration download fix: Multiple MVMS
download in PW is limited to only one download at any point of time now in order to
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synchronize the configuration properly. But the failure case was not handled during the
implementation. Now it is handled & fixed.
4. Fix for MVMS channels’ controller port in deployed sites: MVMS channel creating would
handle the default MVMS port number in configuration during the channel creation. This
default port number was hard coded previously. Then it got changed to allow any user input
ports. It would work if channel is newly created from the fix. But for the existing MVMS
channels, when they migrate to this patch, the default port number was getting assigned to 0.
It is fixed now.
5. MVMS channel reconnection fix. Previously, the channel is getting status as reconnected (but
not really reconnected) when it’s received a specific combination events from MVMS
(disconnected & reconnecting). This is fixed now.
6. Some of the Video actions in PW Alarm map were disabled previously. Now it is fixed.
7. Playback of Video when user clicks on hyperlink from PW reports for Video related events
was not working previously. It is now fixed for the cameras associated to reader logical
devices (not applicable to MVMS devices & events that are not associated with Logical
devices).
8. Fix for issue showing all monitors while searching for monitors in Tools--> Find Window by
any non numeral of Video server number
9. Fix for issue showing all monitors while searching for cameras in Tools--> Find Window by
any non numeral of Video server number
10. Fix for some of the recorder events (like camera server health changed, database server
health changed etc) generated in MVMS is not received in PW alarm monitor
11. Renaming a cameras / monitors in MVMS creates new cameras / monitors in PW. Now it is
fixed.
12. When we change Camera call up number in MVMS, it is not synchronized with PW properly.
Now it is fixed.
13. Users created with PIN number in prefixing with zero in MVMS are not synched correctly in
PW. Now it is fixed.
o
Migration Procedure:
o
To migrate from Pro-Watch 3.7.7941 to 3.7.8037:
1. Take database backup
2. Install the Patch of 8037 over 7941 PW system.
3. Upgrade MM Sp2 to MM R200
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4. Let the channel come online in PW
5. Open migration tool and perform migrate function.
6. Upon successful migration message, perform download system on Video channel in
PW.
Note: Migration steps MUST be performed before performing any download.
o
To migrate from Pro-Watch 3.7.7941 to 3.8.8199 (or latest 3.8 release):
1. Take database backup
2. Install the Patch of 8199 over 7941
3. Upgrade MM Sp2 to MM R200
4. Let the channel come online in PW
5. Right click on channel and select download and perform migration. (Do NOT select
download system)
6. Upon successful migration message of download complete in event viewer / alarm
monitor, perform download system on Video channel in PW.
Note: Download system on video channel should not be performed before migration, else
the entire Video integration related database would corrupt and camera / commands get
lost.
o
For new sites with Pro-Watch 3.8.8199 (or upcoming 3.8 release candidate) as first installation:
No migration procedure is applicable.
o
MVMS Device compatibility matrix:
PW version 3.7 supports only those device types which were present till R140 SP2
release of MVMS. It does not support device types newly added in R200 release. Below is
a list of what is supported and not supported in PW 3.7. The next qualified build of PW
(may be 3.8 release that is greater than 3.8.3199 version) will support all features of
MVMS R200.
Entity
Video Input
Supported
Cameras
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Not supported
Hybrid Cameras, Digital Input
trunk, Other MVMS video input
device types
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Video Output
Monitors (Analog, Digital)
Recorder
IP Engine, RE, Fusion,
Enterprise,
Camera events, Recorder
events
Events
PW 4.2 SP4 Release Notes 800-08211V48 © Copyright, Honeywell, Inc.
Digital Output trunk, Other
MVMS video output device
types
Pelco, Intellex , HRXD
Analytics event, User defined
events, IO events, Scheduler
events
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