Business Networking Solution
Installation Guide
L2 Managed Switch
TL-SL3428/TL-SL3452
COPYRIGHT & TRADEMARKS
Specifications are subject to change without notice.
is a registered trademark of TP-LINK
TECHNOLOGIES CO., LTD. Other brands and product names are trademarks of their respective holders.
No part of the specifications may be reproduced in any form or by any means or used to make any derivative such
as translation, transformation, or adaptation without permission from TP-LINK TECHNOLOGIES CO., LTD. Copyright
© 2014 TP-LINK TECHNOLOGIES CO., LTD. All rights reserved.
http://www.tp-link.com
FCC STATEMENT
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1)
This device may not cause harmful interference.
2)
This device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
CE Mark Warning
This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the
user may be required to take adequate measures.
I
Copyright & Trademarks
Related Document
The User Guide and CLI Reference Guide of the product are provided on the resource
CD.
To obtain the latest product information, please visit the official website:
http://www.tp-link.com
About this Installation Guide
This Installation Guide describes the hardware characteristics, installation methods and
the points that should be attended to during installation.
This Installation Guide is structured as follows:
Chapter 1 Introduction. This chapter describes the external components of the
Switch.
Chapter 2 Installation. This chapter illustrates how to install the Switch.
Chapter 3 Lightning Protection. This chapter illustrates how to prevent lightning
damage.
Chapter 4 Connection. This chapter illustrates how to do the physical connection of
the Switch.
Chapter 5 Configuration. This chapter instructs you to configure the Switch via Web
Interface and CLI commands.
Appendix A Troubleshooting.
Appendix B Hardware Specifications.
Appendix C Technical Support.
Related Document
II
Audience
This Installation Guide is for:
Network Engineer
Network Administrator
Conventions
Due to the similarity in structure of the L2 managed Switch series, in this Installation
Guide we take TL-SL3428 as an example to illustrate Chapter 2 Installation, Chapter 3
Lighting Protection, Chapter 4 Connection and Chapter 5 Configuration.
This guide uses the specific formats to highlight special messages. The following table
lists the notice icons that are used throughout this guide.
Remind to be careful. A caution indicates a potential which may
result in device damage.
Remind to take notice. The note contains the helpful
information for a better use of the product.
III
Audience
Contents
Chapter 1 Introduction————————————— 01
1.1 Product Overview..........................................01
1.2Appearance..................................................01
Chapter 2 Installation—————————————— 04
2.1 Package Contents..........................................04
2.2 Safety Precautions.........................................04
2.3 Installation Tools...........................................06
2.4 Product Installation.......................................06
Chapter 3 Lightning Protection————————— 08
3.1 Cabling Reasonably.......................................08
3.2 Connect to Ground........................................10
3.3 Equipotential Bonding....................................11
3.4 Use Lightning Arrester...................................12
Chapter 4 Connection—————————————— 13
4.1 Ethernet Port................................................13
4.2 SFP Port.......................................................13
4.3 Console Port.................................................14
4.4 Verify Installation..........................................14
4.5 Power On ...................................................14
4.6Initialization..................................................15
Chapter 5 Configuration————————————— 16
5.1 Configure the Switch via GUI.........................16
5.2 Configure the Switch Using CLI......................17
Appendix A Troubleshooting——————————— 22
Appendix B Hardware Specifications——————— 23
Appendix C Technical Support—————————— 24
Contents
IV
L2 Managed Switch
Chapter 1 Introduction
1.1 Product Overview
TP-LINK JetStream L2 Managed Switch, designed for workgroups and departments,
provides wire-speed performance and abundant layer 2 management features. It
provides a variety of service features and multiple powerful functions with high security.
The EIA-standardized framework and smart configuration capacity can provide flexible
solutions for a variable scale of networks. ACL, 802.1x and Dynamic ARP Inspection
provide robust security strategies. QoS and IGMP snooping/filtering optimize voice and
video application. Link aggregation (LACP) increases aggregated bandwidth, optimizing
the transport of business critical data. SNMP, RMON, WEB/CLI/Telnet Log-in bring
abundant management policies. TP-LINK JetStream L2 Managed Switch integrates
multiple functions with excellent performance, and is friendly to manage, which can
fully meet the need of the users demanding higher networking performance.
1.2 Appearance
■■
Front Panel
The front panel of TL-SL3428 is shown as the following figure.
TL-SL3428
L2 Managed Switch
LEDs
10/100Mbps RJ45 Port
10/100/1000Mbps RJ45 Port
SFP Port
Console Port
Figure 1-1 Front Panel of TL-SL3428
The front panel of TL-SL3452 is shown as the following figure.
1
2
3
4
5
6
7
8
9
10 11
12 13
14 15
16
17
18 19
20 21
22 23
24 25
26 27
28 29
30 31
32
33
34 35
36 37
38 39
40 41
42 43
44 45
46 47
48
49
50
51
52
5-4-
52
51
50
PWR
49
100Mbps
10Mbps
LEDs
10/100Mbps RJ45 Port
10/100/1000Mbps RJ45 Port
SFP Port
Console Port
Figure 1-2 Front Panel of TL-SL3452
01
Introduction
1000Mbps
10/100Mbps
1000Base-X
SYS
Console
L2 Managed Switch
LEDs
LED
PWR
SYS
Status
Indication
On
The Switch is powered on
Off
The Switch is powered off or power supply is abnormal
Flashing
Power supply is abnormal
Flashing
The Switch works properly
On/Off
The Switch works improperly
On
A device is linked to the corresponding port, but no activity
Flashing
Data is being transmitted or received
10/100Mbps Green
1000Mbps
A 100Mbps device is connected to the corresponding port
Yellow
A 10Mbps device is connected to the corresponding port
Off
No device is connected to the corresponding port
On
A device is linked to the corresponding port, but no activity
Flashing
Data is being transmitted or received
Green
A 1000Mbps device is connected to the corresponding port
Yellow
A 10/100Mbps device is connected to the corresponding port
Off
No device is connected to the corresponding port
Note: TL-SL3428 features some “Combo” ports. A “Combo” port consists of a RJ45
port and a SFP port, and the two ports share the same LED.
Port Feature
Model
10/100Mbps RJ45
Port
10/100/1000Mbps
RJ45 Port
SFP Port
Console Port
TL-SL3428
24
4
2
1
TL-SL3452
48
2
2
1
10/100Mbps Port
Designed to connect to the device with a bandwidth of 10Mbps or 100Mbps. Each
has a corresponding 10/100Mbps LED.
10/100/1000Mbps Port
Designed to connect to the device with a bandwidth of 10Mbps, 100Mbps or
1000Mbps. Each has a corresponding 1000Mbps LED.
SFP Port
Designed to install the SFP module.
TL-SL3428 features some SFP transceiver slots that are shared with the associated
RJ45 ports. The associated two ports are referred as a “Combo” port, which means
they cannot be used simultaneously, otherwise only SFP port works.
Console Port
Designed to connect with the serial port of a computer or terminal for monitoring
and configuring the Switch.
Introduction
02
L2 Managed Switch
Note:
■■
■■
For TL-SL3428, when using the SFP port with a 100Mbps module or a gigabit module,
you need log on to the GUI (Graphical User Interface) of the Switch and configure its
corresponding Speed and Duplex mode on Switching→Port→Port Config page.
For 100Mbps module, please select 100MFD while select 1000MFD for gigabit module.
By default, the Speed and Duplex mode of SFP port is 1000MFD.
For TL-SL3452, the SFP port can be only used with a gigabit module.
■■
Rear Panel
The rear panel of TL-SL3428 is shown as the following figure.
Grounding Terminal
Power Socket
Figure 1-3 Rear Panel of TL-SL3428
The rear panel of TL-SL3452 is shown as the following figure.
Power Socket
Grounding Terminal
Figure 1-4 Rear Panel of TL-SL3452
Grounding Terminal
The Switch already comes with lightning protection mechanism. You can also ground
the Switch through the PE (Protecting Earth) cable of AC cord or with Ground Cable.
For detailed information, please refer to Chapter 3 Lightning Protection.
Power Socket
Connect the female connector of the power cord here, and the male connector to
the AC power outlet. Please make sure the voltage of the power supply meets the
requirement of the input voltage (100-240V~ 50/60Hz).
Caution: Please use the provided power cord.
03
Introduction
L2 Managed Switch
Chapter 2 Installation
2.1 Package Contents
Make sure that the package contains the following items. If any of the listed items is
damaged or missing, please contact your distributor.
One Power Cord, one Console
Cable and one Ground Cable
One Switch
This Installation Guide
TL-SL3428
L2 Managed
Switch
Two mounting brackets and
the fittings
One Resource CD
2.2Safety Precautions
To avoid any device damage and bodily injury caused by improper use, please observe
the following rules.
■■
■■
■■
■■
■■
Safety Precautions
Keep the power off during the installation.
Wear an ESD-preventive wrist strap, and make sure that the wrist strap has a good
skin contact and is well grounded.
Use only the power cord provided with the Switch.
Make sure that the supply voltage matches the specifications indicated on the rear
panel of the Switch.
■■
Ensure the vent hole is well ventilated and unblocked.
■■
Do not open or remove the cover of the Switch.
■■
Before cleaning the device, cut off the power supply. Do not clean it by the waterish
cloth, and never use any other liquid cleaning method.
■■
Site Requirements
To ensure normal operation and long service life of the device, please install it in an
environment that meets the requirements described in the following subsection.
Temperature/Humidity
ȭ
ȭ
TL-SL3428
L2 Managed Switch
Installation
04
L2 Managed Switch
Please keep a proper temperature and humidity in the equipment room. Too high/low
humidity may lead to bad insulation, electricity leakage, mechanical property changes
and corrosions. Too high temperature may accelerate aging of the insulation materials
and can thus significantly shorten the service life of the device. For normal temperature
and humidity of the device, please check the following table.
Environment
Temperature
Humidity
Operating
0℃ ~ 40℃
10% ~ 90%RH Non-condensing
Storage
-40℃ ~ 70℃
5% ~ 90%RH Non-condensing
Clearness
TL-SL3428
L2 Managed Switch
The dust accumulated on the Switch can be absorbed by static electricity and result
in poor contact of metal contact points. Some measures have been taken for the
device to prevent static electricity, but too strong static electricity can cause deadly
damage to the electronic elements on the internal circuit board. To avoid the effect of
static electricity on the operation of the Switch, please attach much importance to the
following items:
■■
Dust the device regularly, and keep the indoor air clean.
■■
Keep the device well grounded and ensure static electricity has been transferred.
Electromagnetic Interference
TL-SL3428
L2 Managed Switch
Electronic elements including capacitance and inductance on the device can be affected
by external interferences, such as conducted emission by capacitance coupling,
inductance coupling, and impedance coupling. To decrease the interferences, please
make sure to take the following measures:
■■
■■
■■
Use the power supply that can effectively filter interference from the power grid.
eep the device far from high-frequency, strong-current devices, such as radio
K
transmitting station.
Use electromagnetic shielding when necessary.
Lightening Protection
TL-SL3428
L2 Managed Switch
Extremely high voltage currents can be produced instantly when lightning occurs and
the air in the electric discharge path can be instantly heated up to 20,000℃. As this
instant current is strong enough to damage electronic devices, more effective lightning
05
Installation
L2 Managed Switch
protection measures should be taken.
■■
Ensure the rack and device are well earthed.
■■
Make sure the power socket has a good contact with the ground.
■■
Keep a reasonable cabling system and avoid induced lightning.
■■
Use the signal SPD (Surge Protective Device) when wiring outdoor.
Note: For detailed lightning protection measures, please refer to Chapter 3
Lightning Protection.
Installation Site
TL-SL3428
L2 Managed Switch
When installing the device on a rack or a flat workbench, please note the following
items:
■■
■■
■■
he rack or workbench is flat and stable, and sturdy enough to support the weight of
T
5.5kg at least.
he rack or workbench has a good ventilation system. The equipment room is well
T
ventilated.
he rack is well grounded. Keep the power socket less than 1.5 meters away from the
T
device.
2.3Installation Tools
■■
Phillips screwdriver
■■
ESD-preventive wrist wrap
■■
Cables
Note: These tools are not provided with our product. If needed, please self purchase
them.
2.4Product Installation
■■
Desktop Installation
To install the device on the desktop, please follow the steps below:
1.Set the device on a flat surface strong enough to support the entire weight of the
device with all fittings.
2.Remove the adhesive backing papers from the rubber feet.
Installation
06
L2 Managed Switch
3.Turnover the device and attach the supplied rubber feet to the recessed areas on
the bottom at each corner of the device.
Feet
Bottom of the
Device
Notch
h
ged Switc
L2 Mana
TL-SL
3428
Figure 2-1 Desktop Installation
■■
Rack Installation
To install the device in an EIA standard-sized, 19-inch rack, follow the instructions
described below:
1.Check the grounding and stability of the rack.
2.Secure the supplied rack-mounting brackets to each side of the device with supplied
screws, as illustrated in the following figure.
Rackmounting
Bracket
Screw
TL-SL3
428
L2 Manag
ed Switch
Figure 2-2 Bracket Installation
3.After the brackets are attached to the device, use suitable screws (not provided) to
secure the brackets to the rack, as illustrated in the following figure.
TL-SL3
428
L2 Manag
ed Switch
Rack
Figure 2-3 Rack Installation
Caution:
■■
■■
■■
07
Installation
Please set 5~10cm gaps around the device for air circulation.
Please avoid any heavy thing placed on the device.
Please mount devices in sequence from the bottom to top of the rack and ensure a
certain clearance between devices for the purpose of heat dissipation.
L2 Managed Switch
Chapter 3 Lightning Protection
3.1 Cabling Reasonably
In the actual network environment, you may need cable outdoors and indoors, and
the requirements for cabling outdoors and indoors are different. A reasonable cabling
system can decrease the damage of induced lightning to devices.
Note: It’s not recommended using Ethernet cables outdoors. When cabling outdoors,
please use a signal lightning arrester.
■■
■■
■■
■■
■■
■■
Requirements for Cabling Outdoors
Aerial cabling without safeguard is not allowed.
It’s not allowed cabling down the building to connect network devices in different
floors.
Outdoor cables should be buried and paved to the indoor through basement. A piece
of steel wire should be paved underground along the pipe and connected to the
lightning protection terminal of the building for shielding. Before connecting the cable
to the device, install a signal lightning arrester on the corresponding port.
When an aerial cable is set up, the cable should be through a metal pipe (15m long
at least) before coming into the building. The two ends of this metal pipe should be
grounded. Before connecting the cable to the device, install a signal lightning arrester
on the corresponding port.
It’s not necessary to pave STP cables through pipes. The shielded layer of STP cable
should be well grounded. Before connecting the cable to the device, install a signal
lightning arrester on the corresponding port.
■■
Requirements for Cabling Indoors
When cabling indoors, keep a certain distance away from the devices that may cause
high-frequency interferences, such as down-conductor cable, powerline, power
transformer and electromotor.
■■
The main cable should be paved in the metal raceway of the access shaft. When
cabling, keep the loop area formed by the cable itself as small as possible.
Lightning Protection
08
L2 Managed Switch
■■
Requirements for the distance between Ethernet cable and other pipelines are shown
in the table.
Ethernet Cable
Other Pipelines
Min Parallel Net Length Min Parallel-overlapping Net Height
L (mm)
H (mm)
Down-conductor
1000
300
PE
50
20
Service pipe
150
20
Compressed air pipe
150
20
Thermal pipe (not wrapped) 500
500
Thermal pipe (wrapped)
300
300
Gas pipe
300
20
The two diagrams below demonstrate parallel net length and parallel-overlapping net
height.
Note: The above minimum net length/height is required when metal raceway is not
used. If any requirements cannot be met, you can add a steel tube or metal raceway
for shielding.
■■
Requirements for the distance between Ethernet cable and high-power electric
devices are in following tables.
Cable
<2kVA
powerline
2~5kVA
powerline
>5kVA
powerline
09
Lightning Protection
Pave Way
Min Parallel
Length (mm)
Parallel cabling
130
One is in the grounded metal raceway or metal pipe
70
The both are in the grounded metal raceway or metal pipe
10
Parallel cabling
300
One is in the grounded metal raceway or metal pipe
150
The both are in the grounded metal raceway or metal pipe
80
Parallel cabling
600
One is in the grounded metal raceway or metal pipe
300
The both are in the grounded metal raceway or metal pipe
150
Device
Min Distance (m)
Switch case
1.00
Transformer room
2.00
Elevator tower
2.00
Air-conditioner room
2.00
L2 Managed Switch
3.2Connect to Ground
Connecting the device to ground is to quickly release the lightning over-voltage and
over-current of the device, which is also a necessary measure to protect the body from
electric shock.
In different environments, the device may be grounded differently. The following
will instruct you to connect the device to the ground in two ways, connecting to the
grounding bar or connecting to the ground via the power cord. Please connect the
device to ground in the optimum way according to your specific operation environment.
■■
Connecting to the Grounding Bar
If the device is installed in the Equipment Room, where a grounding bar is available,
you are recommended to connect the device to the Grounding Bar as shown in the
following figure.
Switch (Rear Panel)
Grounding Terminal
Ground Cable
Grounding Bar
Figure 3-1 Connecting to the Grounding Bar
Note: The grounding bar is not provided with our product. If needed, please self
purchase it.
■■
Connecting to the Ground via the Power Supply
If the device is installed in the normal environment, the device can be grounded via the
PE (Protecting Earth) cable of the AC power supply as shown in the following figure.
Figure 3-2 Connecting to the Ground
Lightning Protection
10
L2 Managed Switch
Note:
■■
■■
The figure is to illustrate the application and principle. The power cord you get from
the package and the socket in your situation will comply with the regulation in your
country, so they may differ from the figure above.
If you intend to connect the device to the ground via the PE (Protecting Earth) cable
of AC power cord, please make sure the PE (Protecting Earth) cable in the electrical
outlet is well grounded in advance.
3.3Equipotential Bonding
Equipotential Bonding is the practice of intentionally electrically connecting all earthed
systems to the same grounding grid or connecting the grounding grids of all the
earthed systems together through the ground or overground metal so as to create
an earthed equipotential zone. When lightning occurs, the high voltage produced by
lightning current in all systems will meanwhile exist in their ground cables, and thus
all ground cables have the same electrical potential and basically eliminate the electric
strikes between the systems.
The figure below illustrates how to practice equipotential bonding in a network.
Grounding Terminal
Equipotential Bonding Cable
Ground Cable
Grounding Bar
Figure 3-3 Equipotential Bonding
When equipotential bonding, please note that the cable should be copper wrapped Kelly
with its area being 6mm2 at least. The shorter cable the better, and use a grounding
bar to establish an equipotential bonding point.
Note: The equipotential bonding cable is not provided with our product. If needed,
please self purchase it.
11
Lightning Protection
L2 Managed Switch
3.4Use Lightning Arrester
Power lightning arrester and signal lightning arrester are used for lighting protection.
Power lightning arrester is used for limiting the voltage surge due to a lightning. If an
outdoor AC power cord should be directly connected to the device, please use a power
lightning arrester.
Note: Power lightning arrester is not provided with our product. If needed, please self
purchase it.
Signal lightning arrester is used to protect RJ45 ports of the device from lightning.
When cabling outdoors, please install a signal lightning arrester before connecting the
cable to the device.
When purchasing or using a signal lightning arrester, please observe the following
rules:
■■
■■
The port rate of the signal lightning arrester should match the rate of the desired port
on the device. If it is not matched, this signal lighting arrester will not work. Purchase
a standard lightning arrester.
Install signal lightning arrester near the protected device and connect it to the
ground via a shorter ground cable.
TL-SL3428
L2 Managed Switch
Grounding Terminal
Equipotential Bonding Cable
Signal Lightning Arrester
Device
Ethernet Cable
Figure 3-4 Lightning Arrester Connection
Note: Signal lightning arrester is not provided with our product. If needed, please self
purchase it.
Lightning Protection
12
L2 Managed Switch
Chapter 4 Connection
4.1 Ethernet Port
Connect the Ethernet ports of the Switch to the network devices by RJ45 cable as the
following figure shows.
RJ45 Port
RJ45 Cable
TL-SL3
428
L2 Manag
ed Switch
Figure 4-1 Connecting the RJ45 Port
4.2SFP Port
Connect the SFP port to a SFP module.
For TL-SL3428, if an SFP transceiver (purchased separately) is installed in a slot and has
a valid link on the port, the associated RJ45 port will be disabled and cannot be used.
SFP Port
SFP Module
TL-SL342
8
L2 Man
aged
Switch
Figure 4-2 Inserting the SFP Module
Note:
■■
■■
13
Connection
TL-SL3428 supports 100/1000Base-FX SFP module at full-duplex mode. When
using a SFP module, you need log on to the GUI of the Switch and configure the
corresponding Speed and Duplex mode on Switching→Port→Port Config page.
TL-SL3452 only supports 1000Base-X SFP module at full-duplex mode.
L2 Managed Switch
4.3Console Port
CLI (Command Line Interface) enables you to manage the Switch, thus you can load
the CLI after connecting the PCs or Terminals to the console port on the Switch via the
provided cable.
Connect the console port of the device with your computer by the console cable as the
following figure shows.
TL-SL3428
L2 Managed
Switch
Figure 4-3 Connecting the Console Port
You can also manage the device through the console port, for details please refer to the
CLI Reference Guide on the resource CD.
Note:
■■
■■
■■
The console port is the first port on the right of the front panel.
Please keep the device power off when plugging the console cable.
Do not connect the console port with other ports by RJ45 cable.
4.4Verify Installation
After completing the installation, please verify the following items:
■■
■■
here are 5~10cm of clearance around the sides of the device for ventilation and the
T
air flow is adequate.
The voltage of the power supply meets the requirement of the input voltage of the
device.
■■
The power socket, device and rack are well grounded.
■■
The device is correctly connected to other network devices.
4.5Power On
Plug the female connector of the provided power cord into the power socket of the
device, and the male connector into a power outlet as the following figure shows.
Connection
14
L2 Managed Switch
Figure 4-4 Connecting to Power Supply
Note: The figure is to illustrate the application and principle. The power cord you get
from the package and the socket in your situation will comply with the regulation in
your country, so they may differ from the figure above.
4.6Initialization
After the device is powered on, it begins the Power-On Self-Test. A series of tests
run automatically to ensure the device functions properly. During this time, its LED
indicators will respond as follows.
■■
■■
■■
15
Connection
The Power LED indicator will light on all the time.
After keeping off for several seconds, the LED indicators of all the ports will light up
momentarily and then turn off again after the initialization.
The System LED indicator will flash, which represents a successful initialization.
L2 Managed Switch
Chapter 5 Configuration
5.1 Configure the Switch via GUI
1.To access the GUI of the Switch, open a web browser and type the default
management address http://192.168.0.1 in the address field of the browser, then
press the Enter key.
Figure 5-1 Web Browser
Note: To log on to the GUI of the Switch, the IP address of your PC should be set in
the same subnet addresses of the Switch. The IP address is 192.168.0.x ("x" is any
number from 2 to 254), Subnet Mask is 255.255.255.0.
For the detailed instructions as to how to do this, please refer to Appendix B in the
User Guide on the Resource CD.
2.Enter admin for the default User Name and Password, both in lower case letters.
Then click the Login button or press the Enter key.
Figure 5-2 Login
3.After a successful login, the main page will appear as the following figure, and you
can configure the function by clicking the setup menu on the left side of the screen.
Configuration
16
L2 Managed Switch
Figure 5-3 Main Page of the Switch
5.2Configure the Switch Using CLI
You can log on to the Switch and access the CLI by the following two methods:
■■
■■
Log on to the Switch by the console port on the Switch.
Log on to the Switch remotely by a Telnet or SSH connection through an Ethernet
port.
■■
Logon by a Console Port
To log on to the switch by the console port on the Switch, please take the following
steps:
1.Connect the PCs or Terminals to the console port on the Switch by a provided cable.
2.Click Start→All Programs→Accessories→Communications→Hyper Terminal to open
the Hyper Terminal as the following figure shows.
Figure 5-4 Open Hyper Terminal
17
Configuration
L2 Managed Switch
3.The Connection Description Window will prompt as Figure 5-5. Enter a name into the
Name field and click OK.
Figure 5-5 Connection Description
4.Select the port to connect in Figure 5-6, and click OK.
Figure 5-6 Select the port to connect
5.Configure the port selected in the step above as the following Figure 5-7 shown.
Configure Bits per second as 38400, Data bits as 8, Parity as None, Stop bits as 1,
Flow control as None, and then click OK.
Configuration
18
L2 Managed Switch
Figure 5-7 Port Settings
6.Type the User name and Password in the Hyper Terminal window, the factory default
value for both of them is admin. The DOS prompt” TP-LINK>” will appear after
pressing the Enter button as Figure 5-8 shown. It indicates that you can use the CLI
now.
Figure 5-8 Log in the Switch
■■
Logon by Telnet
To log on to the switch by a Telnet connection, please take the following steps:
1.Make sure the switch and the PC are in the same LAN.
2.Click Start→Run to open the Run window.
19
Configuration
L2 Managed Switch
Figure 5-9 Open the Run window
3.Type cmd in the prompt Run window as Figure 5-10 and click OK.
Figure 5-10 Run Window
4.Type telnet 192.168.0.1 in the command prompt shown as Figure 5-11, and press the
Enter button.
Figure 5-11 Connecting to the Switch
Configuration
20
L2 Managed Switch
5.Type the User name and Password (the factory default value for both of them is
admin) and press the Enter button, then you can use the CLI now, which is shown as
Figure 5-12.
Figure 5-12 Log in the Switch
For detailed CLI configuration instructions, please refer to the CLI Reference Guide on
the resource CD.
21
Configuration
L2 Managed Switch
Appendix A Troubleshooting
Q1.
What could I do if I forgot the username and password of the Switch?
1. Connect the console port of the PC to the console port of the Switch and open hyper
terminal.
2.Power off and restart the Switch. When you are prompted that “Press CTRL-B to enter
the bootUtil” in the hyper terminal, please press CTRL-B key to enter into bootUtil menu
shown as the following figure.
3. Enter the reset command to reset the system. The system will be reset to the factory
default settings, and the default login user name and password are both admin.
Q2.
Why does the Power LED work abnormally?
The Power LED should be lit up when the power system works normally. If the Power LED
worked abnormally, please take the following steps:
1.Make sure that the power cable is connected properly, and the power contact is normal.
2.Make sure the voltage of the power supply meets the requirement of the input voltage of
the Switch.
Q3.
What could I do if I could not access the web-based configuration page?
You are recommended to check the following items:
1.Check every port LED on the Switch and make sure the cable is installed properly.
2.Try another port on the Switch and make sure the cable meets the requirement and
works normally.
3.Turn off the power. After a while, turn on the power again.
4.Make sure the IP address of your PC is set within the subnet of the Switch.
5.If you still cannot access the configuration page, please restore the Switch to its factory
defaults. Then the IP address should be set as 192.168.0.x ("x" is any number from 2 to
254) and Subnet Mask as 255.255.255.0.
Q4.
Why does the hyper terminal display abnormally?
Please check as follows:
1.Make sure the power supply is normal and the console cable is properly connected.
2.Check if the console cable is the right type.
3.Ensure the parameters of the hyper terminal are correct: configure Bits per second as
38400, Data bits as 8, Parity as None, Stop bits as 1, and Flow control as None.
Troubleshooting
22
L2 Managed Switch
Appendix B Hardware Specifications
Item
Content
IEEE 802.3 10Base-T Ethernet
IEEE 802.3u 100Base-TX/100Base-FX
Standards
IEEE 802.3ab 1000Base-T
IEEE 802.3z 1000Base-X
IEEE 802.3x Flow Control
10Base-T: UTP/STP of Cat. 3 or above (maximum 100m)
Transmission Medium
100Base-TX: 2-pair UTP/STP of Cat. 5 or above (maximum
100m)
100Base-FX: MMF or SMF SFP Module (Optional)
1000Base-T: 4-pair UTP/STP of Cat. 5, Cat. 5e and
Cat. 6 or above (maximum 100m)
1000Base-X: MMF or SMF SFP Module (Optional)
LEDs
PWR, SYS, 10/100Mbps, 1000Mbps
Operating Temperature 0℃~40℃
23
Hardware Specifications
Storage Temperature
-40℃~70℃
Operating Humidity
10%~90%RH Non-condensing
Storage Humidity
5%~90%RH Non-condensing
L2 Managed Switch
Appendix C Technical Support
■■
For more help, please go to: http://www.tp-link.com/en/support/faq
■■
To download the latest Firmware, Driver, Utility and User Guide, go to:
http://www.tp-link.com/en/support/download
■■
For all other technical support, please contact us by using the following details:
Global
Tel: +86 755 2650 4400
Fee: Depending on rate of different carriers, IDD.
E-mail: support@tp-link.com
Service time: 24hrs, 7 days a week
Singapore
Tel: +65 6284 0493
Fee: Depending on rate of different carriers.
E-mail: support.sg@tp-link.com
Service time: 24hrs, 7 days a week
USA/Canada
Toll Free: +1 866 225 8139
E-mail: support.usa@tp-link.com(USA)
support.ca@tp-link.com(Canada)
Service time: 24hrs, 7 days a week
UK
Tel: +44 (0) 845 147 0017
Fee: Landline: 1p-10.5p/min, depending on the time of
day. Mobile: 15p-40p/min, depending on your mobile
network.
E-mail: support.uk@tp-link.com
Service time: 24hrs, 7 days a week
Turkey
Tel: 0850 7244 488 (Turkish Service)
Fee: Depending on rate of different carriers.
E-mail: support.tr@tp-link.com
Service time: 09:00 to 21:00, 7 days a week
Italy
Tel: +39 023 051 9020
Fee: Depending on rate of different carriers.
E-mail: support.it@tp-link.com
Service time: Monday to Friday, 09:00 to 13:00; 14:00
to 18:00
Ukraine
Tel: 0800 505 508
Fee: Free for Landline; Mobile: Depending on rate of
different carriers
E-mail: support.ua@tp-link.com
Service time: Monday to Friday, 10:00 to 22:00
Malaysia
Toll Free: 1300 88 875 465
Email: support.my@tp-link.com
Service time: 24hrs, 7 days a week
Brazil
Toll Free: 0800 608 9799 (Portuguese Service)
E-mail: suporte.br@tp-link.com
Service time: Monday to Friday, 09:00 to 20:00;
Saturday, 09:00 to 15:00
Technical Support
24
L2 Managed Switch
25
Technical Support
Poland
Tel: +48 (0) 801 080 618
+48 223 606 363 (if calls from mobile phone)
Fee: Depending on rate of different carriers.
E-mail: support.pl@tp-link.com
Service time: Monday to Friday, 09:00 to 17:00.
GMT+1 or GMT+2 (DST)
Indonesia
Tel: (+62) 021 6386 1936
Fee: Depending on rate of different carriers.
E-mail: support.id@tp-link.com
Service time: Sunday to Friday, 09:00 to 12:00, 13:00
to 18:00 *Except public holidays
France
Tel: 0820 800 860 (French service)
Fee: 0.118 EUR/min from France
Email: support.fr@tp-link.com
Service time: Monday to Friday, 09:00 to 18:00
*Except French Bank holidays
Australia/New Zealand
Tel: NZ 0800 87 5465 (Toll Free)
AU 1300 87 5465 (Depending on 1300 policy.)
E-mail: support.au@tp-link.com (Australia)
support.nz@tp-link.com (New Zealand)
Service time: 24hrs, 7 days a week
Switzerland
Tel: +41 (0) 848 800 998 (German Service)
Fee: 4-8 Rp/min, depending on rate of different time.
E-mail: support.ch@tp-link.com
Service time: Monday to Friday, 09:00 to 12:30 and
13:30 to 18:00. GMT+1 or GMT+2 (DST)
Germany/Austria
Tel: +49 1805 875 465 (German Service)
+49 1805 TPLINK
+43 820 820 360
Fee: Landline from Germany: 0.14EUR/min.
Landline from Austria: 0.20EUR/min.
E-mail: support.de@tp-link.com
Service time: Monday to Friday, 09:00 to 12:30 and
13:30 to 18:00. GMT+1 or GMT+2 (DST in Germany)
*Except bank holidays in Hesse
Russian Federation
Tel: 8 (499) 754 5560 (Moscow NO.)
8 (800) 250 5560 (Toll-free within RF)
E-mail: support.ru@tp-link.com
Service time: From 09:00 to 21:00 (Moscow time)
*Except weekends and holidays in RF
Website: http://www.tp-link.com
Tel: +86 755 26504400
E-mail: support@tp-link.com
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