SATA Firmware Update Instructions

SATA Firmware Update Instructions
Barracuda firmware update version
CC29 or CC49
This firmware update is for the Seagate
Barracuda (GrenadaBP) family only.
Backup all data contained on the drive
prior to running the update.
See the End User License Agreement
below for specific information about these
software tools.
This firmware release only supports the following models:
Barracuda (GrenadaBP)
Model
ST1000DM003
ST2000DM001
ST3000DM001
PN
1CH162
1CH164
1CH166
If your current Barracuda (GrenadaBP) firmware does not begin with the digits "CC2x”
or CC4x" then you have a customized OEM configuration which is not compatible with
CC29 or CC49. Please contact your OEM for firmware updates for these drives.
Warning, possible loss of data if this firmware is downloaded to unsupported models!
DO NOT run this firmware update on RAID systems.
DO NOT turn the power off during the firmware update procedure.
BEFORE YOU BEGIN:
1. Make sure you have backed up all of your important files and critical data.
2. Save any work in progress.
3. Close all other open applications.
4. Disconnect all external storage devices.
SATA Firmware Update Instructions
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1
Always handle the drive carefully so you do not cause internal damage to the heads and
media inside the drives. Drives are sensitive devices.
A warning about RAID
RAID systems are extremely sensitive to disruptions to individual drives. It is not
uncommon for low level disk drive diagnostics to cause RAID management software to
fault a drive that is slowed down by testing or firmware download. For this reason, we
highly recommend that you use disk management tools provided by your RAID
controller manufacturer if they are available. If these tools are not available, you might
consider taking the RAID offline to a maintenance mode or rebooting the system to
temporary bootable media and running diagnostics from there. Seagate recommends
that you use disk utility tools provided by your RAID controller manufacturer.
Among others, RAID management software is available from 3Ware, Adaptec and LSI.
Here are the instructions for updating SATA firmware:
The method you choose to update the firmware on the drive will depend on your
operating system, system utilities or work bench environment.
Bootable Tools
Windows operating systems do not tolerate firmware downloads to SATA disk drives
while Windows is running. In this case, we recommend that you prepare one of the two
bootable solutions, a bootable USB flash drive or CD. Bootable tools are the obvious
choices for new, unformatted drives.
1. The bootable USB setup tool is a Windows EXE which formats the USB flash
drive and copies all the necessary firmware files. (All previous data on the USB
flash drive will be lost.)
2. The bootable CD is prepared from a ISO image file which also contains all the
necessary files.
The bootable tools are the best choice when downloading firmware to multiple drives.
Attach the drive(s) to be updated to a non-RAID SATA controller (JBOD). An
embedded SATA controller on the motherboard works best. Attach the first drive to Port
0 of the SATA controller. If doing multiple drives at once, we recommend no more than
4 drives at a time off one PC.
Linux Command Line Interface Tools
One command line interface choice is available for Linux based systems. It is a file
named with the extension .sg-SFX (for the sg driver it uses and a SelFeXtracting
executable). The SFX tool contains all the necessary files for this firmware update.
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Support
Seagate offers technical support for disk drive installation. If you have any questions
related to Seagate products and technologies, feel free to submit your request on our
web site. See the web site for a list of world-wide telephone numbers.
Seagate Support: http://www.seagate.com/www/en-us/support/"
Contact Us: http://www.seagate.com/www/en-us/about/contact_us"
This software uses open source packages obtained with permission from the relevant
parties. For a complete list of open source components, sources and licenses, please
see our Linux USB Boot Maker Utility FAQ for additional information.
Linux USB Boot Maker FAQ:
http://support.seagate.com/firmware/usbbootmaker_faq.html
Copyright © 2013 Seagate Technology LLC. All rights reserved.
SATA Firmware Update Instructions
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3
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