User Manual - Robin Telecom Development

User Manual
Robin
Robin
Robin
Robin
ProLine SIP
ClassicLine SIP
SmartView SIP
Compact SIP
Software version 3.6 or higher
Manual version:
3.2.1
Date:20-02-2018
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Manual Robin SV ENG - v. 3.2.1
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About this manual
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Manual Robin SV ENG - v. 3.2.1
About this manual
This manual describes the installation and programming of the Robin SmartView SIP, the Robin
Compact SIP, the Robin ClassicLine SIP and the Robin ProLine SIP unit in combination with
software version 3.6.x. You can update the software of the Robin to the latest version. For
instructions on updating see page 62 of this manual.
This manual applies to the Robin SmartView SIP with 1, 2, 4 of 6 buttons, the
Robin Compact SIP, the Robin ProLine SIP with 1, 2, 4 buttons, the Robin ClassicLine SIP with 1,
2, 4 buttons and the Robin ProLine SIP with Keypad.
(Part numbers: C01060 - C01067 and C01068, C02050 - C02058, C03050 - C03058, C03071
- C03074).
If you have any questions after reading this manual, please contact us at:




website: www.robin.nl
support website: support.robin.nl
e-mail: info@robin.nl
phone: + 31 72 534 64 26
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Index
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Manual Robin SV ENG - v. 3.2.1
Table of Contents
1 Introduction
1.1 Robin SmartView / ProLine SIP Door Intercom 1.2 Robin SmartView / ProLine SIP features 5
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2 Operation
2.1 Operating the door phone
2.1.1 Robin with button(s)
2.1.2 Robin ProLine SIP with keypad
2.2 Answering
2.3 Controlling the built-in door opener
2.4 Access using a PIN code (Robin ProLine SIP with keypad only)
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3 Installation
3.1 Package contents
3.2 Installation dimensions Robin SV
3.3 Installation dimensions Robin ProLine SIP
3.4 Tools and materials required for mounting
3.5. Mounting instructions
3.6 Connecting the Robin 10
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4 System installation
4.1 Requirements prior to installation
4.2 Connecting the Robin to a network
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5 Configuration
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5.1 Logging in to the Robin
16
5.2 Configuration of the Robin 17
5.2.1 Telephony
18
5.2.1.1 Telephony / SIP
18
5.2.1.2 Telephony / Phonebook
21
5.2.1.3 Telephony / Call settings (Robin with 1, 2, 4 buttons)
25
5.2.1.4 Telephony / Call settings (Robin with Keypad)28
5.2.1.5 Telephony / Call log
29
5.2.1.6 Telephony / Control
30
5.2.2 Audio
31
5.2.2.1 Audio / Settings
31
5.2.2.2 Audio / Detection
32
5.2.2.3 Audio / Media
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Index
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5.2.3 Video
5.2.3.1 Video / Live
5.2.3.2 Video / H.264 5.2.3.3 Video / Settings
5.2.3.4 Video / AGC
5.2.3.5 Video / Overlay 5.2.3.6 Video / Motion
5.2.4 Network
5.2.4.1 Network / Status
5.2.4.2 Network / Settings
5.2.4.3 Network / HTTP
5.2.4.4 Network / Mail
5.2.4.5 Network / NAT
5.2.4.6 Network / RTSP
5.2.5 System
5.2.5.1 System / Device
5.2.5.2 System / Clock
5.2.5.3 System / Events
5.2.5.4 System / Security
5.2.5.5 System / Recording
5.2.5.6 System / Schedules
5.2.5.7 System / Software
5.2.5.8 System / Streams
5.2.5.9 System / Switch
5.2.5.10 System / Info
5.2.5.11 System / Debug
5.2.5.12 System / Logs
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6 Support
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Appendix A, List of key words
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Appendix B, Electronic lock
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Manual Robin SV ENG - v. 3.2.1
1 Introduction
Introduction
1.1 Robin SmartView / ProLine SIP Door Intercom
Integrated functions
The Robin Compact SIP has many integrated functions in one single device:
Telephone device with one piezo push-button
SIP support for audio
Door opener
Advanced event mechanism
Extended API (Application Programming Interface)
The Robin SmartView SIP (Robin SV) has the same feature set as the Robin Compact SIP and
offers the following additional features:
SIP support for audio and video
High-Definition, full colour camera with a wide-angle lens
Security camera with movement- and audio detection
RTSP streaming (audio and video)
The Robin ProLine SIP / ClassicLine SIP (Robin ProLine) is a new addition to the Robin portfolio. it
is equipped with the same features as the Robin SV and offers the following additional features:
Premium design
Equipped with one, two, four buttons or a Keypad (ProLine only)
Backlit buttons for more convenience during night time use
Engravable illuminating labels
Recessed screws
Modified GUI-layout
Brass housing for the ClassicLine SIP
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Manual Robin SV ENG - v. 3.2.1
1.2 Robin SmartView / Robin Compact SIP / ProLine SIP features
Easy to install
Introduction
A single module is all that has to be mounted; there are no extra modules necessary.
Simple operation
The Robin devices with 1, 2 or 4 buttons are devices that can dial predefined phone extensions.
The door opener relay is activated via the device to which the call is directed. On the Robin devices
with keypad, the call is set up by typing a preset number on the keypad. It also features a PIN code
feature that can be used to unlock the door. All Robin intercoms with an integrated camera are
capable of sending e-mails containing a photograph of the person using the intercom to predefined
recipients.
SIP communication
The Robin uses the Session Initiation Protocol (SIP). This means that the intercom can be
connected to any IP-PBX or VoIP provider that supports the SIP protocol. To check compatibility
please see the compatibility chart on the supplied USB drive or on our support website: http://
support.robin.nl.
Door opener
The potential free (dry contact) relay switch embedded in the Robin is activated by typing in a key
combination at the dialled device. The key combination can be specified in the WEB-GUI of the
Robin. The relay can be used to open a door, a gate or a barrier.
Built-in camera (on Robin devices with build-in camera)
A real-time video image of the person using the Robin is displayed on the screen of the H.264
compatible videophone or softphone as soon as a call is answered.
! Note: When using an IP-PBX or VoIP provider, check the distributor of the IP-PBX or the VoIP
provider for H.264 video compatibility. !
High-Definition video quality (on Robin devices with build-in camera)
The build-in camera of the Robin is capable of displaying the video image in High-Definition.
The image can be set to an aspect ratio of 4x3 or 16x9. A maximum of three simultaneous video
streams is supported.
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Manual Robin SV ENG - v. 3.2.1
High-quality sound reproduction
Thanks to the advanced audio DSP in the Robin, it’s sound quality is exceptionally good without
any echo or interference.
Introduction
Security camera function (on Robin devices with build-in camera)
The built-in camera can also be used for surveillance purposes. The Robin is able to deliver the
video stream to many Video Management Software systems (VMS) in two formats, MJPEG and
H.264 (RTSP). It is also able to photograph the person using the intercom and sending e-mails with
that photo to predefined recipients.
Picture To Email (on Robin devices with build-in camera)
All Robin intercoms running software version 3.5.0 or higher are equipped with a Picture To Email
function. It will send an email with a photo of the visitor to an (per button or preset) email address
of choice. The document: How-To_Picture2Email_ENG.pdf on the provided USB drive describes
the configuration of this function. You can also download this document on our support site: http://
support.robin.nl
No separate power supply
The Robin is powered via ’Power-over-Ethernet‘ (PoE IEEE 802.3af). This eliminates the need for a
separate power supply; connection to a PoE network switch or Midspan is all that is necessary.
Web-based configuration
The Robin can be configured on a PC or Mac via a web browser (e.g. Firefox, Chrome, Safari).
Using a web browser, modification of all the settings for the Robin is easy, regardless of the physical
location of the Robin SV.
In addition to configuring and programming the Robin via the web browser, it also offers the option
of viewing any activity in the vicinity of the Robin in real time with the built-in camera.
Compatible with WEBRelay
The Robin is compatible with an external IP relays, the ControlByWeb WEBRelay Quad-LS. This
external device is equipped with 4 build-in relays and can be connected to the LAN. The ‘Events’
mechanism in the Robin can control the four relays (page. 55).
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Manual Robin SV ENG - v. 3.2.1
2 Operation
2.1 Operating the door phone
Operation
2.1.1 Robin with button(s)
To ring the door phone, press on the bell-sign on the Robin. The unit will play a ringing sound and
the predefined telephone set will be called.
2.1.2 Robin ProLine SIP with keypad
The Robin with keypad has 16 keys.
Keys 1, 2, 3, 4, 5, 6, 7, 8, 9 and 0, use these keys to type the desired preset
Green call button, start calling the just entered preset
Red disconnect button, disconnect the call
The ‘i’-key, call a programmed preset
The ‘C’-key, clear the input
The ‘*’- and ‘#’-key, used for entering a PIN code
The Robin with keypad offers you the ability to create a call list. This call list contains presets
(for example apartment numbers) to which you can assign up to three phone numbers, an e-mail
address (optional) and a PIN code (optional). By dialing the preset number on the intercom it will
start calling phone number one. If the first number is engaged or not answering it will continue
wit the second number. If the second number is engaged or not answering it will continue wit the
third number. It also features a ‘i-button’ on the Keypad. This button can be programmed to dial a
predefined preset, for instance the reception or building manager.
Keypad specific settings such as beep volume, -frequency or backlight can be changed in the menu
- Telephony-Call settings-General-.
2.2 Answering
You answer a call initiated by the Robin by answering the phone that is being called. In case
you use a H.264 compatible videophone or softphone, the video picture of the built-in camera is
displayed on the screen.
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Manual Robin SV ENG - v. 3.2.1
2.3 Controlling the built-in door opener
The built-in door opener is controlled with predefined keys on the telephone set that answers the
call. When you activate the door opener, the attached door, fence, barrier, etc. will open.
Operation
You can change the default code to open the door in the interface of the Robin in the menu
-System-Switch- (default code: ##).
2.4 Access using a PIN code (Robin ProLine SIP with keypad only)
The Robin with keypad can activate the door opener by entering a PIN code on the Keypad.This
PIN code is preset depended, so every preset can have his own PIN code. When the correct PIN
code is entered, the intercom can activate the build-in relay switch or an external relay switch using
the ‘Events’ mechanism.
To enter a PIN code on the intercom, start by pressing the ‘*’-key and end it by pressing the ‘#’-key.
Assuming the PIN code is 123456 you will need to enter: *123456# to unlock the door. When a
valid PIN code is entered a tune will be played by the intercom and the build-in relay switch will be
activated.
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Manual Robin SV ENG - v. 3.2.1
3 Installation
Installation
3.1 Package contents
The Robin
USB stick containing the manuals and the ‘Robin Discovery Utility’ software
 Anti-theft Allen key
 4 anti-theft screws
 4 wall plugs (6mm)
 Drilling template
 Tie-wrap
3.2 Installation dimensions Robin SV / SIP
The installation dimensions of the Robin SV / SIP differ from the dimensions of the Robin ProLine
SIP models.
The dimensions of the flush-mount box are:
1 button - C01110
88 (B) x (47 (D) x 162 (H)
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3.3 Installation dimensions Robin ProLine SIP
The dimensions of the Robin ProLine SV are identical for all versions. The 1, 2, 4 button and the
Robin with Keypad all use the same size of surface- and flush mount boxes.
1
2
3
4
5
1
A
3
A
32,600
5
6
A
154,500
27,500
18,250
M4
B
131,600
86
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B
261,500
243,250
234
257
225
B
C
Tekenaar : Wouter Steffens
Titel: Proline SV 4v
Maateenheid: mm
Algemene tolerantie : +/-0.1
Materiaal : 3.3315 (EN-AW 5005)
Afwerking : Blank anodiseren
Pagina : 1 van 1
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FlatOut Engineering
R43
Datum : 7-4-2017 11:18:41
ART.nr : 8520168
Revisie :V1.0
vlakheid: +/-0.2
Schuur afwerking : 3 SK 120 grof
Anodisatie diepte : 17/20µ
Schaal: 1:2
Tekenaar : Wouter Steffens
Titel: Proline & Classic opbouwbak
Maateenheid: mm
Algemene tolerantie : +/-0.1
Materiaal : Aw-6082
Afwerking : ZW of BL anodiseren
Pagina : 1 van 1
Opmerkingen:
Flemingstraat 50
1704 SL Heerhugowaard
4,300
Installation
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114,500
81,900
57,250
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2
44,500
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Manual Robin SV ENG - v. 3.2.1
Tel. 072-5611325
Fax. 072-5346403
www.flatoutengineering.nl
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FlatOut Engineering
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4,500
Datum : 20-1-2017 11:32:12
ART.nr : C03001
Revisie :V1.0
vlakheid: +/-0.2
Schuur afwerking :
Anodisatie diepte : 17/20µ
Schaal: 1:2
Opmerkingen:
Flemingstraat 50
1704 SL Heerhugowaard
Tel. 072-5611325
Fax. 072-5346403
www.flatoutengineering.nl
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1
2
3
4
1
5
2
6
3
4
5
The dimensions of the flush-mount box are:

1, 2, 4 button - C01112
88 (B) x (47 (D) x 239 (H)
3.4 Tools and materials required for mounting
The following tools and materials are required when mounting the Robin:
 Core drill, 90 mm in diameter
 Masonry drill, 6 mm in diameter
 Stone chisel
 General set of tools
 Anti-theft Allen key (supplied)
 Anti-theft screws (supplied)
 6mm wall plugs (supplied)
 Drilling template (supplied)
 Tie wrap (supplied)
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Manual Robin SV ENG - v. 3.2.1
3.5. Mounting instructions
Follow the step-by-step plan described below for problem-free mounting of the Robin.
Installation
Step-by-step plan:
1. Drill holes of 90 mm in diameter and 60 mm in depth using the core drill.
Use the drilling template supplied in the package for this.
2. Remove the cores from the drilling using the stone chisel.
Shape the hole so that the plastic housing of the Robin fits with room to spare.
3. Feed the cable into the hole, leave enough excess length for a loop in the hole.
4. Drill the four fixing holes for the front panel using the drilling template and insert the wall
plugs supplied with the set into the holes.
5. Connect the Ethernet cable to the clamp connector. (Chapter 3.5)
6. Optional - connect the cable for operating the door switch to the clamp connector.
7. Secure the cable to the plastic housing using a tie-wrap.
8. Position the Robin in the hole in such a way that the looped cable fits neatly behind the
device.
9. Fix the device securely in place using the anti-theft screws supplied in the package.
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3.6 Connecting the Robin
Installation
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Manual Robin SV ENG - v. 3.2.1
Connecting the Robin
To connect the Robin, use an Ethernet cable, type CAT5(e) or CAT6. The colours of the individual
wires match the colour codes below the connector.
To connect to the built-in relay switch, use a second cable.
Colour codes
OR / W
Orange / white
OR
Orange
GR / W
Green / white
BL
Blue
BL / W
Blue / white
GR
Green
BR / W
Brown / white
BR
Brown
REL_NO
Relays connection, ‘Normally open’
REL_CC
Relays connection, ‘Common’
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Manual Robin SV ENG - v. 3.2.1
4 System installation
System installation
4.1 Requirements prior to installation
Network connection with PoE (Power over Ethernet) is used to power the intercom; the
power supply must be 802.3af compatible).
PC with web browser.
The following web browsers are supported:
- FireFox
- Safari
- Google Chrome
USB stick containing the ‘Robin Discovery Utility’ software and manuals (supplied)
Network with or without DHCP support (DHCP support is recommended)
Network cable
Optional - Two-core cable for door switch operation
4.2 Connecting the Robin to a network
Connect the Robin to the network via the network connection socket on the rear. The Robin will
boot automatically. This can take up to 60 seconds.
! Note: The length of the Ethernet cable may not exceed 100 metres. This is a limit of the Ethernet
standard. !
! Note: Internet Explorer can be used for the base configuration of the Robin SV, but can not be
used for the ‘AGC’ and the ‘Motion’ settings. This is because Internet Explorer doesn’t support
MJPEG video. !
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Manual Robin SV ENG - v. 3.2.1
Windows users:
Copy the ‘Robin Discovery Utility’ software to a PC that is connected to the network. Start the
‘Robin Discovery Utility’ software and click the “Play” button. The software will scan for Robin
devices in the network. When a Robin is detected, it is displayed in the list. Double-click on the
Robin you would like to configure; the web interface for the selected Robin will show.
Apple Macintosh users:
To detect and access the Robin on a Mac, use the Internet browser, ‘Safari’. In the ‘bookmark
overview’ of Safari (option-command-B), you will see the ‘Bonjour’ section in the left-hand column.
It will display all the devices detected in your LAN network on the right-hand side of your window,
including the Robin. Double-click on the Robin you would like to configure; the web interface for
the selected Robin is displayed now.
Linux users:
Enter the IP address of the Robin in the address bar of the web browser that is installed on your PC
in order to access the web interface.
The Robin can now be configured via the web interface (see Chapter 5, Configuration).
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Manual Robin SV ENG - v. 3.2.1
5 Configuration
5.1 Logging in to the Robin
Configuration
The Robin can be used accessed as an ‘Administrator’ or as a ‘User’.
The Administrator can configure all settings of the Robin. To initially configure the Robin you
will need to login as an Administrator.
The User can only watch live video and optionally control the door opener. A User can’t
modify settings of the Robin.
The login credentials can be changed in the web interface of the Robin. The default credentials are:
Administrator - Login: admin, Password: 123qwe
User - Login: user, Password: 123qwe
We recommend changing the default passwords after initial installation and set-up of the Robin.
We assume here that the network supports DHCP (‘Dynamic Host Configuration Protocol’); if so, all
settings such as the IP addresses, netmask, gateway and DNS are automatically populated.
DHCP is a default setting of the Robin. If the network does not offer DHCP, the network details must
be set manually.
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5.2 Configuration of the Robin
The configuration program for the Robin features 5 sections; ‘Telephony’, ‘Audio’, ‘Video’, ‘Network’
and ‘System’.
Configuration
 ‘Telephony’
In the ‘Telephony’ section, you configure all of the settings that are required for the
communication part of the Robin.
 ‘Audio’
In the ‘Audio’ section, various modifications to the sound and sound processing features
of the Robin can me made, such as loudspeaker volume, microphone sensitivity and echo
suppression.
 ‘Video’ (on Robin devices with build-in camera)
In the ‘Video’ section, you can optimise the image quality, view the live video and set the
areas of the image to which the camera will respond (motion).
 ‘Network’
In the ‘Network’ section, you can view and change the network configuration settings for the
Robin.
 ‘System’
In the ‘System’ section, you can view and change the settings that influence standard
operation of the Robin. It also contains the ‘log files’, for easier problem solving.
! Note: In the Robin software you’ll note ’APPLY SETTINGS’ buttons. Use these buttons to confirm
and activate all the changed settings. !
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Manual Robin SV ENG - v. 3.2.1
5.2.1 Telephony
5.2.1.1 Telephony / SIP
Configuration
This is where you enter the data required for registering on an IP-PBX or with a SIP provider. If the
Robin is used for a direct connection (Peer2Peer / P2P) to the telephone handset (without using an
IP-PBX or SIP provider), registration is not required.
The Robin can make use of a second SIP proxy / Register server for failover purposes. It will only be
activated if the ‘Primary’ server fails.
! Note: A second SIP proxy of Register server can only be used if both the SIP proxy or Register
server use the same login credentials. We also advise to set the ‘Expires’ time to 300 seconds.
(The maximum time between switching servers will be 5 minutes) !
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Configuration
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Manual Robin SV ENG - v. 3.2.1
SIP registration
SIP protocol
Select the SIP protocol, UDP or TCP, UDP is default
SIP proxy / registar
Enter the IP address or hostname for the IP-PBX or
VoIP Provider
SIP proxy port number
Enter the IP port number for the IP-PBX or VoIP
Provider
Use secondary SIP proxy / Optional - Enter the IP address or hostname for the
Registar
IP-PBX or VoIP Provider
Line ID
Enter the Line-ID. If not available, use the same
name as the ‘Authentication Username’
Authentication Username
Enter the username for registration to the IP-PBX or
VoIP Provider
Password
Enter the for registration to the IP-PBX or VoIP Provider
Register
Activates or deactivates registration to for registration
to the IP-PBX or VoIP Provider
Expires
Period of time during which the SIP door intercom
can register.
Registration status
Shows registration status
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Configuration
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Manual Robin SV ENG - v. 3.2.1
SIP advanced:

Outbound proxy
Select this option when a SIP proxy server is used

Outbound proxy host
Enter the IP address or hostname of the proxy server

Outbound proxy port
Enter the IP port of the proxy server

DNSsrv
Select this option when DNSsrv is used
--------------------------------- -----------------------------------------------------------------DSCP Class
The DSCP class is used for Quality of Service.

SIP DSCP Class
Select the DSCP class for all SIP traffic

Audio RTP DSCP Class
Select the DSCP class for RTP audio

Video RTP DSCP Class Select the DSCP class for RTP video
--------------------------------- -----------------------------------------------------------------
Audio RTP port start
Enter the lowest IP port that may be used for the
RTP audio stream

Audio RTP port end
Enter the highest IP port that may be used for the
RTP audio stream

Video RTP port start
Enter the lowest IP port that may be used for the
RTP video stream

Video RTP port end
Enter the highest IP port that may be used for the
RTP video stream

RTP port random
Use random RTP ports (within the specified range)

Use NAT
Select this option when an NAT firewall is set up
between the Robin and the SIP PBX or SIP provider.
(You can change the NAT settings in -Network-NAT-)

Keep alive
Enable keep alive packages

Enable REFER
Accept ‘REFER’ packages (on by default)
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Manual Robin SV ENG - v. 3.2.1
5.2.1.2 Telephony / Phonebook
Multiple telephone numbers can be entered in the phone book. These can be used as input
elsewhere, for example when setting up ‘Schedules’.
Configuration
A ‘Profile’ can be associated with each ‘Phonebook entry’. A ‘Profile’ is a set of audio and video
settings. This allows definition of individual settings for each telephone number.
When using a Robin ProLine with Keypad, an extra menu will be visible, called ‘Preset’. Within
the ‘Preset’ menu you can create a list with presets. Every preset can contain up to three phone
numbers, for instance a fixed phone, a mobile phone and an extra phone. As soon as a preset
is chosen using the Keypad, the intercom will first try to connect to the first number. If the first
number is engaged or not answering it will continue wit the second number. If the second number
is engaged or not answering it will continue wit the third number. Each preset can also contain an
e-mail address and a PIN code. The e-mail address can be used for sending an e-mail containing a
photo of the person using the intercom. The PIN code of (6 digits) can be used to open the door.
Phonebook:
The green ‘+’ creates a new line.
The ‘>>’ behind a line opens the details for this line.
The red X behind a line deletes the line from the list.
Description
The name that is associated with this number
Number
The value entered for the telephone number (see
comment)
Profile
If required, you can select a 'Profile' for this number
Allow register
Select this option if the Robin SV has to support a
‘Peer to Peer’ connection with a telephone set (*)
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Configuration
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Manual Robin SV ENG - v. 3.2.1
! Note: The number can be entered in multiple ways.
1. Just the number (e.g. 104, 1002, 6032 etc.). The handset is located on a connected IPPBX in the same network or using a VoIP provider.
2. The number, followed by the IP address of the handset that is to be dialled (e.g.
1000@10.0.0.53, 102@192.168.1.21 etc.). The handset and the Robin are connected
to each other directly, i.e. the call is not routed via a IP-PBX or VoIP provider. The Robin SV
dials the handset directly.
* Peer to Peer connection: If a direct connection between the Robin and a telephone set is
required - without the use of a IP-PBX or VoIP provider - please check our whitepaper: How-To_
Peer-to-ENG.pdf on the supplied USB drive or on our support website: http://support.robin.nl
Profiles:
Define profiles. A profile is a set of audio- and video related settings.
The green ‘+’ creates a new line.
The ‘>>’ behind a line opens the details for this line.
The red X behind a line deletes the line from the list.
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Configuration
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Manual Robin SV ENG - v. 3.2.1
Description
The name that is associated with this profile
Codec ulaw
Support for the G.711 ulaw audio codec
Codec alaw
Support for the G.711 alaw audio codec
Codec gsm
Support for the GSM audio codec
DTMF event payload
type
Change the 'payload type' for DTMF signal transmission. (default value is 101)
Codec h264
Support for the H.264 video codec
Videosize
Select the resolution for the video
H264 payload type
Change the 'payload type' for H.264 video codec.
(default value is 99)
Variable bitrate
Support for variable bitrate
Bitrate (kbps)
Select the maximum video bit rate. A high bit rate =
higher video quality but more bandwidth usage.
Fps
Lock the video frames per second. (default value is
0, automatic)
! Note: The selected video resolution has to be supported by the device. If the resolution is not
compatible, video distortion can occur. !
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Presets (Robin ProLine with Keypad only):
Configuration
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Manual Robin SV ENG - v. 3.2.1
The green ‘+’ creates a new line.
The ‘>>’ behind a line opens the details for this line.
The red X behind a line deletes the line from the list.

Id
The (unique) preset number (eg. the apartment
number)

First
Select the first number to dial

Second
Select the second number to dial

Third
Select the third number to dial

Email
Select the e-mail address for this preset. Define
the e-mail addresses in the menu -Network-Mail-,
Address book

Pin
Define the 6-digit PIN code for this preset
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5.2.1.3 Telephony / Call settings (Robin with 1, 2, 4 buttons)
Configuration
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Manual Robin SV ENG - v. 3.2.1
Call priority:
The Robin can dial up to three numbers in a set sequence. If the first number is engaged or not
answering * it will continue wit the second number. If the second number is engaged or not
answering it will continue wit the third number.
For the 2 and 4 button equipped Robins the call priority settings can be defined for each individual
button.
First
Select the first number to dial
Second
Select the second number to dial
Third
Select the third number to dial
(*) Change the period of time in -Telephony-Call settings-General- using the ‘No answer timeout’
option.
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Manual Robin SV ENG - v. 3.2.1
Schedules:
Configuration
The Robin features a ‘Schedule’ function. The schedules can be defined in the menu -SystemSchedules-.
This function allows you to set multiple timeslots: e.g. office hours, lunch break, etc. Consequently,
during the lunch break for example, the Robin can be set to dial a different telephone number from
that configured for normal working hours.
The timeslots are not prioritised so they must be set consecutively, e.g.:
8:30-12:29 morning -> call reception
12:30-13:00 lunch -> call a mobile phone
13:01-17:00 afternoon -> call reception
! Note: When the ‘Schedule’ function is in use, timeslots take priority over the ‘First, Second and
Third’ settings in -Telephony-Call settings-Call priority-. The intercom checks whether a timeslot is
active based on the current time, if not, it reverts to the settings for ‘First, Second and Third’. !
For the 2 and 4 buttons equipped Robins the schedule settings can be defined for each individual
button.
Timeslots:
The green ‘+’ creates a new line.
The ‘>>’ behind a line opens the details for this line.
The red X behind a line deletes the line from the list.
Schedule
Select the defined schedule
Extension
Select the number to dial
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Configuration
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Manual Robin SV ENG - v. 3.2.1
Auto answer
Enables auto answering of incoming calls to the
intercom
Auto answer delay
Answer incoming calls after X seconds
No answer timeout
End call attempt after X seconds
Max call duration
Maximum duration of a call (0=no limit)
Call status
Displays the status of the phone functionality of the
Robin
Phone fps
The maximum video frame rate during a conversation
(default value is 10)
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5.2.1.4 Telephony / Call settings (Robin with Keypad)
Configuration
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Manual Robin SV ENG - v. 3.2.1
Keypad:

Preset to call when
i-button pressed
Select the preset (menu -Telephony-Phonebook-) for
the ’i’-key on the Keypad

Backlight brightness
Change the intensity of the Keypad backlight

Beep frequency
Change the frequency of the Keypad keys beep

Beep duration
Change the duration of the Keypad keys beep

Max preset length
Define the maximum length of the preset. If for
example the length is three, 999 is the highest
number to dial. (for two it is 99 en for one it is 9). If
the maximum length is reached the intercom will dial
automatically
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General:
Configuration
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Manual Robin SV ENG - v. 3.2.1

Auto answer
Enables auto answering of incoming calls to the
intercom

Auto answer delay
Answer incoming calls after X seconds

No answer timeout
End call attempt after X seconds

Max call duration
Maximum duration of a call (0=no limit)

Call status
Displays the status of the phone functionality of the
Robin

Phone fps
The maximum video frame rate during a conversation
(default value is 10)
5.2.1.5 Telephony / Call log
The call log presents an overview of all the call events to and from the Robin.
You can delete the complete log file using the red X alongside the ‘Delete all rows’ label. You can
delete individual log lines by clicking the red X behind the log line in question.
Call log:
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Manual Robin SV ENG - v. 3.2.1
5.2.1.6 Telephony / Control
Configuration
The Control menu allows you to manually initiate and end a call from the Robin.
Call:

Call
Initiate a call using the 'Call' button

Hangup
End a call using the 'Hangup' button

Registration status
Shows the IP-PBX or VoIP Provider registration status

Registration status
secundary
Optional: Shows the secondairy IP-PBX or VoIP Provider registration status

Call status
Shows the Robins call status (idle, ringing, connected)
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Manual Robin SV ENG - v. 3.2.1
5.2.2 Audio
5.2.2.1 Audio / Settings
Configuration
In this menu you can control all audio related settings such as speaker volume and microphone
sensitivity.
Settings:
Speaker volume
Change the speaker volume
Microphone sensitivity
Change the microphone sensitivity
Tone volume
Change the tone volume
Mute
Tones incoming: All incoming tones of a call (phone
-> Robin)
Tones all: All of the Robin generated tones
All audio: Mute all output (listen-in function)
Generate test tone
Play a test tone
Echo canceler
Select the echo canceller mode
Denoise
By default, all background noise will be filtered to
improve the sound quality. In a loud environment the
sound quality might improve by disabling this feature
Half duplex setting only:
Vox level
Set the switch level of the microphone / speaker
Vox hyst
Modify this setting to smoothen the switch between
sending and transmitting
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Manual Robin SV ENG - v. 3.2.1
The echo canceller can be set to:
Configuration
Off, no echo cancellation
Adaptive, active echo cancellation. Allows two-way simultaneous communication
Half-duplex, makes use of sound detection to switch between speaker or microphone. This
disables simultaneous two-way communication. You either speak or listen.
With the echo canceller set to ‘half duplex’ a ‘Vox level’ slider is visible. It allows you to set the
switch level of the microphone / speaker
! Note: Tuning the ‘Vox level’ is necessary to establish good communication when set to ‘halfduplex’. !
5.2.2.2 Audio / Detection
The Robin is capable of detecting sound through its microphone.
This detection can trigger ‘Actions’ such as activation of a relay switch or automatic calling to a
phone set. These actions can be defined in the menu -System-Events-.
Depending on the location of the Robin and the type of sound that should trigger the detection, two
parameters can be set: the volume and the duration.
Short audio spikes can be filtered by increasing the duration setting. Background noise can be
filtered by increasing the threshold.
Audio detection:
Enabled
Enable or disable the audio detection
Treshold
Change the volume threshold of the detection
Duration
Change the audio duration of the detection
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Manual Robin SV ENG - v. 3.2.1
5.2.2.3 Audio / Media
Configuration
The Media menu allows you to import audio files into the intercom. These files can be used (played
back):
For events
For phone related functions (ring, ring back, disconnect, busy)
Upload:

Upload status
Shows the upload status

Status
Shows the result of the uploaded file

File
Select the file to upload (wav of mp3), max. size
1MB
Media list:
The green ‘+’ creates a new line.
The ‘>>’ behind a line opens the details for this line.
The red X behind a line deletes the line from the list.

Name
The name that is associated with this audio file

Play
Plays the audio file through speaker of the intercom
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Manual Robin SV ENG - v. 3.2.1
Tone selection:
Configuration
Select an audio file to play for a selected phone related function (ring, ringback, disconnect, busy).
The green ‘+’ creates a new line.
The ‘>>’ behind a line opens the details for this line.
The red X behind a line deletes the line from the list.

Tone
Select the phone related function

Media
Select the audio file
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Manual Robin SV ENG - v. 3.2.1
5.2.3 Video (on Robin devices with build-in camera)
5.2.3.1 Video / Live
Configuration
Shows real time video captured by the camera. Double-click on the image to toggle between full
screen video or default size video.
By using the on-screen controls in the upper right corner of the image you can modify the
brightness of the image.
The three buttons below the video frame functions as controls for the built-in relays switch. They
are used for:
Switching off (Close)
Switching on (Open)
Switch on and after a predefined time automatically off (Pulse)
! Note: These three buttons are only visible if the option: ’ User can control door opener’ (-SystemSecurity-) is enabled. !
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Manual Robin SV ENG - v. 3.2.1
5.2.3.2 Video / H.264
Shows near-real time video and audio of the camera. For the video the H.264 protocol is used, this
will cause a delay of approximately 10 seconds.
Configuration
5.2.3.3 Video / Settings
You can change all the camera related settings here.
Settings: settings that are associated with the video quality
Image - settings that are associated with the image quality
Correction / PTZ - settings that are associated with the image frame
Encoder: settings that are associated with the degree of image compression
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Manual Robin SV ENG - v. 3.2.1
Settings:
Configuration
The ‘Sensor mode’ menu allows you to choose between two optimization profiles. You can choose
between Performance or Quality.
Performance - The Robin settings will be optimized to achieve the highest possible frame
rate. The video quality will loose some detailing.
Quality - The Robin settings will be optimized for the best video quality possible. The frame
rate will be limited to approximately 15 frames per second.
The ‘Resolution’ menu allows you to select the video image resolution. Choose between ‘VGA’, ‘SD’
or ‘HD’.
VGA - The video image will be presented with a vertical resolution of 480 pixels
SD - The video image will be presented with a vertical resolution of 576 pixels
HD - The video image will be presented with a vertical resolution of 720 pixels
The ‘Sensor aspect’ menu allows you to choose the preferred aspect ratio of the video image.
4x3 - The default aspect ratio
16x9 - Widescreen
Image:
Brightness
Changes the brightness of the video image
Contrast
Changes the contrast of the video image
Saturation
Changes the colour saturation of the video image
Auto gain control
(AGC)
'Automatic Gain Control' automatically matches video
image exposure to the light circumstances
Fluorescent light
Activate this function if artificial light sources in a
room cause interference, e.g. TL strip lighting
Auto white balance
(AWB)
'Auto White Balance' automatically matches the
colour temperature of the video image to the circumstances
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Manual Robin SV ENG - v. 3.2.1
PTZ:
Configuration
! Note: The PTZ menu will only be visible if the option ‘Correction / PTZ’ is selected. This will
affect the image; the resolution and the framerate will decrease. !
Sharpen
Enables the sharpening filter
Interpolation
Improve the image quality by using interpolation
Pan
Move the image horizontally
Tilt
Move the image vertically
Zoom
Zoom near / far. 0: wide, 100: tele, range 101 - 300
is a digital zoom
Jpeg quality
Allows you to change the quality of the 'Live' video
images in the web browser (higher quality but more
bandwidth usage)
Encoder:
! Note: Higher quality will put extra load on the bandwidth. !
H.264 Encoder
Change the H.264 encoder quality. This will have an impact on the RTSP stream. The storage
space and bandwidth required will increase at higher settings.
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Manual Robin SV ENG - v. 3.2.1
5.2.3.4 Video / AGC
Define a zone in the image that the AGC will use for it’s measurements.
Configuration
The AGC (Automatic Gain Control) automatically matches video image exposure to the light
circumstances. This option can be switched on or off at the -Video-Settings- menu.
Use the mouse to define a selection area in the image. Draw a frame in the video image and
enlarge/reduce it by dragging the top left and bottom right corners. The red cross at the top removes
the selection frame.
Make sure that you select the most important area in your image for the AGC function. This will
usually be the location where the people will stand when they use the Robin.
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Manual Robin SV ENG - v. 3.2.1
5.2.3.5 Video / Overlay
Use the overlay option to display extra information over the video image. It will be displayed in the
upper left corner of the image.
Configuration
Overlay:
Enable video overlay
Enable or disable the video overlay function
Show date and time
Display the date and time
Show device name
Display the device name (change the device name in
-System-Device-)
Show device location
Display the location of the Robin (change the location in -System-Device-)
Additional overlay text Display additional text
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Manual Robin SV ENG - v. 3.2.1
5.2.3.6 Video / Motion
Motion allows you to select parts of the video image where you want to detect movement.
Configuration
Detection of movement can trigger ‘Actions’ such as acoustic signals, switching a built-in relay or
initiating a call to a telephone. The actions are set in -System-Events-.
Use the mouse to define a selection area in the image. Draw a frame in the video image and
enlarge/reduce it by dragging the top left and bottom right corners. The red cross at the top removes
the selection frame.
Consider how to minimise the chance of a false alarm when selecting the zones. For example, avoid
objects that move in the wind such as flags, branches on trees, etc.
Both detection sensitivity and the size of the object you want to detect can be adjusted. The graph
at the bottom of the image allows you to verify whether the settings are correct.
The colour of the bars is green (= no detection) or red (= detection)
The red line indicates the boundary of the detection area.
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Configuration
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Manual Robin SV ENG - v. 3.2.1
Motion detection:
Enabled
Activates Motion detection
Sensitivity
Increases/reduces detection sensitivity
Object size
Changes the size of the object to detect by the Robin
! Note: When the -Video-Motion- window for the Robin is open, no ‘Events’ that may have been
set will be activated, not even if Motion detection is set to ‘enabled’. !
5.2.4 Network
5.2.4.1 Network / Status
Network status shows the current network information.
Network status:
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Configuration
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Manual Robin SV ENG - v. 3.2.1
Interface
Shows the network interface that is used
MAC address
Shows the Robins MAC address
IP address
Shows the IP address of the Robin
IP netmask
Shows the IP netmask
Default gateway
Shows the IP address for the default gateway
Primary nameserver
Shows the IP address for the primary DNS
Secondary nameserver
Shows the IP address for the secondary DNS

Linkstate
Shows the speed and status of the Ethernet link

AutoIP address
Shows the fallback IP address
5.2.4.2 Network / Settings
Allows you to change the network settings of the intercom.
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Configuration:
Configuration
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Manual Robin SV ENG - v. 3.2.1
Configuration method
Select automatic (DHCP) or manual.
IP address
Enter the IP address for the Robin
Netmask
Enter the IP netmask
Default gateway
Enter the gateway or router address
Primary name server
Enter the IP address for the primary DNS (Domain
Name Server)
Secondary name
server
Enter the IP address for a secondary DNS (Domain
Name Server)
Enable 802.1x authentication
Enable 802.1x authentication
Status
Displays the 802.1x status
Authentication type
Select the type of authentication; MD5, PEAP, TLS
Identity
Enter your identity
Password
Enter your password
CA certificate
Select the CA certificate (PEAP and TLS only)
Supplicant certificate
Select the Supplicant certificate (TLS only)
IP address
Shows the IP address of the intercom
IP netmask
Shows the standard IP netmask
Default gateway
Shows the IP address for the default gateway
Security:
Settings:
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5.2.4.3 Network / HTTP
Configuration
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Manual Robin SV ENG - v. 3.2.1
Proxy:
! Note: This is the Proxy server for HTTP traffic, not the Proxy server for the SIP connection to the
PBX !
Enable HTTP proxy
Activates the use of an HTTP proxy server
Proxy server address
Enter the address or hostname for the proxy server
Proxy server port
The IP port used by the proxy server for communication
HTTP port
Set the IP port for HTTP communication. (default
value is 80)
HTTPS port
Set the IP port for HTTPS communication. (default
value is 443)
Certificate
Optional - Select a certificate for the HTTPS connection
Settings:
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Manual Robin SV ENG - v. 3.2.1
5.2.4.4 Network / Mail
Configuration
Configure the e-mail settings for the Robin.
Server settings:
The green ‘+’ creates a new line.
The ‘>>’ behind a line opens the details for this line.
The red X behind a line deletes the line from the list.

From address
Set the from e-mail address of the Robin

Mail server
Enter the e-mail server address or hostname

Encryption
Select a encryption method (none, SSL, TLS)

Auth
Select this option if mail server authentication is
required

Submission
Select this option if the mail server uses the ‘Submission’ protocol
Address book:
The green ‘+’ creates a new line.
The ‘>>’ behind a line opens the details for this line.
The red X behind a line deletes the line from the list.

Name
The name that is associated with this e-mail address

Address
The e-mail address
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Manual Robin SV ENG - v. 3.2.1
Mail server test:
Configuration
Tests the connection with the configured e-mail server.
To
Enter a recipient address for the test email message
Test SMTP server
Initiates the test email message
SMTP test result
Shows the test result
5.2.4.5 Network / NAT
Depending on the network configuration, you may need to provide NAT data.
Settings:
NAT hostname
Enter the NAT address or the hostname
NAT port
Enter the IP port for NAT
Use STUN for NAT
address discovery
Activate this option if a STUN server is used
Stun server
Enter the IP address or hostname for the STUN
server
Stun port
The IP port used by the STUN server for communication
Stun status
Shows the status of the STUN server
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Manual Robin SV ENG - v. 3.2.1
5.2.4.6 Network / RTSP
Configuration
The Robin is able to stream the video and audio through RTSP. Most video management software
(VMS) solutions use the RTSP standard *. The Robin uses H.264 for video and G.711 uLaw for
audio.
! Note: The Robin uses the RTP over RTSP (TCP) standard. Not every VMS solution supports
audio over RTSP. !
For more information regarding RTSP support of the Robin in combination with VMS solutions see
the document: How-To_RTSP_ENG.pdf on the supplied USB drive. You can also download this
document on our support-site: http://support.robin.nl
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Configuration
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Manual Robin SV ENG - v. 3.2.1
Settings:
Enable RTSP server
Enable RTSP support
RTSP port
Change the RTSP port (default 554)
Require authentication Use RTSP authentication
Username
RTSP username
Password
RTSP password
Allow Multicast
Enable Multicast *
Multicast address
Set the multicast address
Enable keep alive
Enable RTSP ‘keep alive’
Keep Alive Timeout
Set the keep alive timeout
--------------------------------DSCP class
-----------------------------------------------------------------The DSCP class is used for Quality of Service.
RTSP DSCP Class
Select the DSCP class for all SIP traffic
Audio RTP DSCP
Class
Select the DSCP class for RTP audio

Video RTP DSCP Class
---------------------------------
Select the DSCP class for RTP video
------------------------------------------------------------------
* Multicast will reduce the load on the network and the intercom. ! Note: Not every video
application supports multicast. !
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Manual Robin SV ENG - v. 3.2.1
5.2.5 System
Configuration
5.2.5.1 System / Device
Info:
Product
Product type
Serial number
Serial number
Version
Software version
Revision number
Software revision number
Device name
The name entered here is passed to the SIP protocol. This means that the name is visible, for example
when a telephone has a caller ID display
Location
You can enter the location of the Robin here, e.g. the
main entrance, loading door, barrier, etc.
Contact
Enter the details of the person responsible for
managing the Robin
Identity:
Language:
Language
Select the language of the web interface
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Manual Robin SV ENG - v. 3.2.1
Button *:
Button sensitivity
Modify the sensitivity of the buton(s) *
Configuration
* Not available on every Robin. !
5.2.5.2 System / Clock
You can change all the date and time related settings for the Robin here.
Date and time:
Timezone
Select the right time zone
Current time
Shows the current date and time settings
Method
Allows you to choose between manual or automatic
(NTP) time setting
NTP server address
Enter the address or name of the time server here.
NTP status
Shows the status of the selected time server
Set time
Enter the date and time here (manual setting)
! Note: The Robin does not have a build-in backup battery. Every time the Robin reboots both the
date and time need to be set. By default it will use an NTP server to set the date and time. In case
of a ‘manual’ setting, this has to be done by hand after every reboot. We strongly recommend the
use of an NTP server.!
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Manual Robin SV ENG - v. 3.2.1
5.2.5.3 System / Events
Configuration
The Robin is equipped with various options for initiating actions. For example, starting an outgoing
telephone call to a predefined number, the sending of an e-mail containing a photo of the person
using the intercom, the playback of an audio message etc.
These actions are started by an Event (source). An event source may be movement in front of the
camera, a loud noise that exceeds a predefined volume or a push on the button of the intercom.
You can define the various events sources here and set the response actions that take place when
an event occurs.
You can make event actions time bound with the help of the ‘Schedule’ mechanism of the Robin.
That way an action can only start within a time slot, eg. lunch or after work hours. Definition of the
schedules can be done in the menu -System-Schedules-.
Sources
Define the events. Choose from:
Audio - Triggers if audio is detected (VOX detection) - See menu -Audio-DetectionButton - Triggers when a button is pushed or a preset is chosen on the Keypad - (Choice:
button 1, 2, 3, 4, 5, 6 or Keypad)
Call - Triggers when a call is set up - (Choice: incoming or outgoing)
Dtmf - Triggers when a combination of two keys are pressed during a phone call, starting
with a ‘*’ followed by ‘0-9’ (Eg. *1, *7 etc.) - (Choice: 0-9, # or *)
Http - Triggers if a http call is detected (default http://<IP-ADDRESS-ROBIN> /evmgr/emit).
The ‘emit’ part in the URL is variable and can be changed in every other word. Change this
in the field: ‘HTTP path’
Kadex - Triggers when a signal is detected coming from a Kadex home automation server.
The Kadex event on which it needs to trigger can be set in the field: ‘Event name’. As soon
as this Event is set, the sub-menu ‘Kadex’ will be visible. Use this to fill-in the Kadex server
details.
Motion - Triggers when motion is detected by the camera - See menu -Video-MotionPin - Triggers when a correct PIN code is detected (only available on the Robin SV Keypad) See menu -Telephony-Phonebook-, Presets
Ring - Triggers when a ‘ring’ is detected (incoming or outgoing)
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Manual Robin SV ENG - v. 3.2.1
Configuration
C
The green ‘+’ creates a new ‘Event’ .
The ‘>>’ behind a line opens the details for this ‘Event’.
The red X behind a line deletes the ‘Event’ from the list.
Name
The name that is associated with this event source
Enable
Enable this event source
Active
Shows whether an event source is active
Type
Selects the type of event source
Min duration`
Set the event source minimum duration
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Manual Robin SV ENG - v. 3.2.1
Actions:
Define the ‘Actions’. Choose from:
Configuration
Beep - Starts playing a beep through the intercom - (Choice: frequency of the beep)
Call - Start a phone call to the default phone number(s) - (Choice: Allow hangup (on/off):
When on, a repeated source input also disconnects the call)
Http - Emits a http command. - (two URLs: one if the source becomes active and one if the
source becomes inactive)
Iqmessenger - Emits a URL to the IQ Messenger system - (One URL: URL of the used
IQMessenger system)
Kadex - Emits an event to a Kadex home automation server. - (Kadex event: Name of the in
the Kadex defined event). As soon as this Action is set, the sub-menu ‘Kadex’ will be visible.
Use this to fill-in the Kadex server details.
Mailjpeg - Send an e-mail containing a photo of the person using the intercom to a
predefined e-mail address - For the Robin KP, see menu -Telephony-Phonebook- Presets, for
the Robin with 1,2,4 or 6 buttons, see menu -Telephony-Call settings- Call priority.
Playback - Plays an audio file - ( Mediafile: choose a file, Playback loop: play once or play in
a loop) - See menu -Audio-MediaRecording - Start a local video recording *
Switch1 - Switch the internal relay switch in the Robin SV
Webrelay - Switch a relay switch on an external relay unit from ContolByWeb; WEBRelay
(Address: the IP adres of the WEBRelay - Relay (1-4): the relay to switch - Action (on/off/
pulse): on, off or pulse the relay switch (user selectable pulse time) - Use authentication:
when a password is demanded to switch the WEBRelay) **
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Configuration
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The green ‘+’ creates a new ‘Action’ .
The ‘>>’ behind a line opens the details for this ‘Action’.
The red X behind a line deletes the ‘Action’ from the list.

Name
The name that is associated with this event action

Enable
Enable the event action

LED
Not used

Source type
Selects the event source for which this event action
is the response

Edge
Start the event action at the beginning of the event
source, the ending of the event source or on both
(rising / falling / both)

Action type
Selects the type of 'Action'.

Schedule
Select a defined schedule
* : The recording of video on the internal SD card is only possible if the ‘Recording’ feature
is enabled. See menu -System-Recording-. Note: The recordings are not directly available for
playback! An API is available to play back the recordings. This API can be used for development of
an App to make the recordings available for playback. See the”How-To_Remote_Control” PDF on
the supplied USB stick or on the support website: support.robin.nl.
** : For more information about the Robin / WEBRelay, see Tech-Note: “How-To_Robin_and_
WEBRelay” PDF on the supplied USB stick or on the support website: support.robin.nl. !
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5.2.5.4 System / Security
Configuration
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Authentication:
Require Authentication
Disable secure access to the web interface (not recommended)
Admin username
The Administrator username. (admin)
Admin password
Change the default password of the Administrator
(123qwe)
User username
The User username. (user)
User password
Change the default password of the User (123qwe)
User account locked
When enabled, the User can only login during
a period of one hour after a call is made by the
intercom. The rest of the time logging in as a User is
not possible
User can control door
opener
Displays three buttons below the Live video frame
(menu -Video-Live-) to control the built-in relay
switch
! Note: As soon as you activate the ‘Require Authentication’ check box, enter a user name and
password and click the ‘Apply settings’ button, the web interface will demand a log-in name and
password !
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Certificates:
Configuration
The green ‘+’ creates a new line.
The ‘>>’ behind a line opens the details for this line.
The red X behind a line deletes the line from the list.
Common name
This is the name of the certificate.
Certificate
Upload a certificate from the PC to the Robin.
Certificate info
Shows detailed information about the certificate.
5.2.5.5 System / Recording
The Robin is able to record video on the internal SD card. Select the option ‘Recording’ to activate
it.
! Note: The recordings are not directly available for playback! An API is available to play back
the recordings. This API can be used for development of an App to make the recordings available
for playback. See the”How-To_Remote_Control_ENG” PDF on the supplied USB stick or on the
support website: support.robin.nl. !
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5.2.5.6 System / Schedules
Configuration
The Robin has multiple functions that can be made time bound. Use this schedule menu to create
timeslots: e.g. office hours, lunch break, etc. Consequently, during the lunch break for example,
the Robin can be set to dial a different telephone number from that configured for normal working
hours.
The timeslots are not prioritised so they must be set consecutively, e.g.:
8:30-12:29 morning -> call reception
12:30-13:00 lunch -> call a mobile phone
13:01-17:00 afternoon -> call reception
Description
The name that is associated with this Schedule
Day
Select the day / days for this schedule
From
Start time
To
End time
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5.2.5.7 System / Software
New software versions for the Robin are released regularly. These versions include improvements
and occasionally also introduce new functions.
Configuration
Updating is a two-stage process; the first step is to check whether new software is available. If so,
you can initiate the upgrade to the latest version.
After the upgrade, the Robin has to reboot.
Backup:
Backup configuration
You can make a backup of the settings using the
'Download' button. A file called 'Backupsettings.txt' is
downloaded to the PC
You can restore a backup to the Robin using the 'Upload' button. First, you select a backup file that was
created earlier. After restoring the backup, the Robin
must be rebooted
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Tools:
Configuration
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Manual Robin SV ENG - v. 3.2.1
Restart Robin application
Starts the Robin software up again. This is faster
than rebooting the device
Reboot device
Reboots the complete device. It may take 30 seconds
before the Robin is active again
Restore application
defaults
Restores the default settings for the Robin
Check for new software versions
Checks whether new software is available
Currently running version
Shows the current software version
Currently installed
version
Shows the software version that has already been
installed
Upgrade to latest version
Downloads the latest version of the software and
installs it on the Robin
Updates:
! Note: Internet access for the Robin is necessary to update the software of the Robin. !
5.2.5.8 System / Streams
The ‘Streams’ menu shows all active video streams.
! Note: Not more then 3 simultaneous video streams are recommended. If more streams are
active, functioning of the intercom might become disturbed. !
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5.2.5.9 System / Switch
Configuration
The Robin has a built-in voltage free relay contact. This can be used to open a door or a gate.
When a connection has been established between the Robin and a telephone handset, the relay
switch can be operated via key combinations on the telephone.
For examples on how to connect the Robin to an electronic door lock, see: ‘Appendix B, Electronic
lock’.
Control:
State
Displays the status of the relay switch (open / close)
Close
Deactivate the switch
Open
Activate the switch
Pulse
Activate and automatically deactivate the switch after
a predefined time
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Configuration
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For the actions: to open, to keep open and to close
the keys 0.....9, * and # can be used
--------------------------------- ------------------------------------------------------------------To open
The relay switch opens and closes again after a set
time (Pulse time). The default key combination for
this is ' ##'
To keep open
The relay switch stays open, independently of the set
time
To close
The relay switch closes
--------------------------------- -------------------------------------------------------------------Pulse time
You can set the time that the relay switch stays open
here. (duration min 1 second and max 30 seconds)
Play sound
Plays a tune when the relay switch is active
Hangup after opening
Breaks the connection after activating the relay
switch
Close door after hang- Close the relay switch after the phone is disconing up
nected
Label for ‘pulse’ action
Change the display name for ‘Pulse’
Label for ‘on’ action
Change the display name for ‘On’
Label for ‘off’ action
Change the display name for ‘Off’
! Note: The labels ‘Pulse’, ‘On’ en ‘Off’ will be visible under the live video image (-Video-Live-).
The option ‘User can control door opener’ needs to be enabled (-System-Security-). !
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5.2.5.10 System / Info
Configuration
Info displays detailed information about the Robin.
Advanced:
Product
Shows the product type
Device
Shows the device ID
Serial number
Shows the serial number
Version
Shows the software version
Revision number
Shows the software revision number
Uptime
Shows the time that the Robin is switched on
Load average
Shows the average processor load (UNIX style)
Temperature
Shows the temperature in the Robin
CPU speed
Shows the current processor speed
System clock time
Shows the system time
Runs
Shows the amount of runs
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5.2.5.11 System / Debug
Configuration
The Robin features a built-in ‘Debug’ function. This allows you to create a ‘Network trace’ of all the
network traffic to and from the Robin. This tool allows fast and effective resolution of problems with
the Robin.
The ‘Go to Robin’ function enables remote support to the unit. It connects the unit to Robin
Telecom Development and can be used for remote support.
! Note: Go to Robin will only work after contacting the support department of Robin Telecom
Development. !
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Configuration
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Trace:
Status
Shows the status of the trace
Interface name
The interface for which the trace is created
Default sniffer duration
Sets the standard duration of the trace. The trace will
stop automatically
PCAP filter line
The trace is can be filtered to contain only relevant
network data
Start
Starts the trace
Stop
Stops the trace
Go to Robin:
Connect
Connect to ‘Go to Robin’
Status
Display the connection status of ‘Go to Robin’
Message
Information regarding the ‘Go to Robin’ connection
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5.2.5.12 System / Logs
Configuration
The Robin registers all events that occur. These are logged in a log file.
Log settings:
Max lines to keep in
log
The number of log file lines that are stored
Download
Download the log file to the PC
Application log:
Timestamp
Time stamp for the log entry
Log level
The log entry classification
Class
The software component in the Robin that led to generation of the entry
Message
The actual log message
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Manual Robin SV ENG - v. 3.2.1
6 Support
Support
For details of special settings, requests for support and FAQs, please use our ‘online’ support page:
http://support.robin.nl
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Manual Robin SV ENG - v. 3.2.1
Appendix A, List of key words
Appendix A
Default setting:
Standard programme setting.
DHCP:
‘Dynamic Host Configuration Protocol’.
Computer protocol that describes how a computer can obtain its network settings from a DHCP
server.
DNS:
‘Dynamic Name System’.
Protocol for managing domain names and IP addresses on the Internet.
DNS server:
This is the system that compares all the domain names and IP addresses in a database with each
other and links them with the aid of a DNS server.
End-to-end:
The ‘end-to-end’ principle is one of the core principles of the Internet and is reflected in the design
of the underlying methods and protocols of the ‘Internet Protocol Suite.’
The principle is based on definition of the communication protocol actions in such a way that they
take place at the ‘end points’ of a communication system, or as close as possible to the source that
is to be verified.
Gateway:
A ‘gateway’ is a network point that acts as a “door” to a network other than the local network.
GUI:
‘Graphical User Interface’.
The graphical user environment is a tool for interacting with a computer that uses graphical images
and text.
HTTP:
‘Hypertext Transfer Protocol’.
http is the protocol for communication between a web client (generally a web browser) and a web
server. This protocol is not just commonly used on the World Wide Web, it is also used in local
networks (which we call an intranet).
IP:
‘Internet Protocol’.
This is the part of the system that is used to allow computer networks to communicate with each
other via other networks, such as the Internet.
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LAN:
‘Local area network’.
Local area network of two or more computers that are connected with each other, either directly or
via a shared medium.
MAC (address):
‘Media Access Control’.
The MAC address is a unique identification number that is allocated to a device in an Ethernet
network.
Hardware address is another name for the MAC address. It ensure that the devices in an Ethernet
network can communicate with each other.
Midspan (PoE):
A Midspan (PoE) is a device that injects power over a standard Ethernet connection.
NAT:
‘Network Address Translation’.
Network Address Translation, for which the terms Network masquerading or IP-masquerading
are also used, is the translation of IP addresses and often also TCP/UDP port numbers from one
separated range to another. Often used to allow multiple users of a home network to access internet
via a single IP address.
Netmask:
Binary number that is used to create a subnet.
NTP:
‘Network Time Protocol’.
A protocol that is used by the time server.
PBX:
‘Private Branch Exchange’.
Abbreviation used for a business telephone exchange for private use.
PoE:
Power over Ethernet.
A system for delivering power and data via an Ethernet network.
Proxy server:
A proxy server is one that is located between a user’s computer and the computer where the
information the user wants is stored.
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Appendix A
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SIP:
‘Session Initiation Protocol’.
A protocol that makes multimedia communication (audio, video and other data communication)
possible and used among other things for the Voice over Internet Protocol (VoIP).
STUN:
‘Session Traversal Utilities for NAT’.
‘STUN’ is a protocol or tool that is used when applying NAT.
Time server:
A ‘time server’ is a network computer, which reads the time from a clock that has been allocated to
it and transfers this information to other computers that use the same network.
VoIP:
‘Voice over Internet Protocol’.
A protocol that uses the Internet or another IP network to transport
speech.
Web GUI:
A web browser-supported graphical user environment (see also GUI).
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Manual Robin SV ENG - v. 3.2.1
Appendix B, Electronic lock
Appendix B
The Robin has a built-in voltage-free relay contact. The Robin is not able to power a electronic lock,
a power supply is required.
There are many different electronic locks on the market. We advise to use the prescribed method of
the electronic lock manufacturer to connect the Robin.
This Appendix shows two common ways to connect the Robin to the electronic door lock. That
doesn’t mean that these two options are the only options possible!
Basic electronic door lock with power supply:
Electronic door lock with input contact on the control box:
! Note: The relay switch of the Robin doesn’t supply power for the electronic lock! Make sure that
the switched voltage does not exceed 48V and the switched power is max. 12W. !
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