ZD620 Series Healthcare Desktop Printer

SPECIFICATION SHEET
ZD620 PERFORMANCE HEALTHCARE DESKTOP PRINTERS
ZD620 Performance
Healthcare Desktop Printers
MAXIMUM PRINT QUALITY, EFFICIENCY AND MANAGEABILITY
As a healthcare provider, you need to give your healthcare professionals the tools to provide the very best in patient care, every
second of every day. Zebra’s ZD620-HC rises above conventional desktop printers with premium print quality and state of the art
features. Available in both direct thermal and thermal transfer models, the ZD620-HC offers the most standard features of any Zebra
desktop printer, as well as an optional color LCD and 10-button interface that simplify printer setup and status. Designed for healthcare,
the ZD620-HC is ready for constant disinfecting and offers a healthcare-compliant power supply. With its optional 300 dpi printing, the
tiniest labels are crisp and legible. The ZD620 runs Link-OS® and is supported by our powerful Print DNA suite of applications, utilities
and developer tools that deliver a superior printing experience through better performance, simplified remote manageability and easier
integration. The Zebra ZD620 — delivering the print speed, print quality and printer manageability you need to keep boost productivity,
accuracy and the quality of care.
Comprehensive connectivity options
With comprehensive connection options, you can connect the ZD620-HC
to your existing wired and wireless networks, or directly to any PC. Every
ZD620-HC comes with Ethernet, Serial, USB 2.0 and USB Host, as well as
Bluetooth Low Energy (BLE), which enables printing from any iOS device.
Wireless models include fast 802.11ac Wi-Fi and Bluetooth 4.1. And using
the included Print Touch tag (NFC), users can simply tap a compatible
mobile device on the ZD620-HC to pair and print — as well as instantly
access Zebra’s extensive knowledge base of how-to videos.
Movable sensor for comprehensive media compatibility
While Zebra Certified Printer Supplies provide optimal printer
performance, the ZD620-HC’s movable media sensor lets you
use virtually any media from any manufacturer.
ZD620d-HC with LCD
ZD620t-HC with LCD
EASY TO USE — PRACTICALLY NO TRAINING REQUIRED
New at-a-glance five LED status icons take
the guesswork out of printer status
The standard three-button user interface with five LED status
icons replaces the typical single button/single light interface
common in desktop printers. Caregivers and other operators can
instantly see what’s needed to keep printers up and running, from
replenishing media to resolving printer issues.
Configuration is a snap with the optional
color LCD and 10-button user interface
It’s easy to set up and configure the ZD620-HC with the optional
10-button user interface and color LCD. The display changes color
when the printer is paused or in an error state, so users can instantly
identify and resolve an issue before productivity is impacted.
DEPLOYMENT AND APPLICATION FLEXIBILITY
Backwards compatibility with virtually any existing printer
Whether you are currently using a Zebra or other manufacturer’s
printer, you’ll be able to use the same label formats and applications
you’re using today. The ZD620-HC supports both EPL and ZPL
printer languages. And with on printer Virtual Devices, part of
Zebra’s Print DNA suite of tools and utilities, the ZD620-HC can
use languages normally associated with other printer brands.
Easy to clean and sanitize with a healthcare
compliant power supply
Disinfectant-ready plastics and a sealed button interface make the
ZD620-HC easy to clean and disinfect, helping prevent the spread of
germs in hospitals and clinics. With UV-resistant housing, the ZD620-HC
supports the growing use of UV-cleaning protocols. And the power
supply is IEC 60601-1 compliant for use in healthcare facilities.
Sharp 300 dpi printing for crisp labels
The ZD620-HC offers 300 dpi high resolution printing — ideal for
printing the tiny labels for a wide variety of items, from patient records
and patient wristbands to medication prescriptions and tiny specimen
vials. And if you don’t need 300 dpi printing today, you can easily
change it onsite using an accessory kit.
EASY TO MANAGE
Easily manage all your printers — all from a single location
The ZD620-HC supports Zebra Link-OS, a one-of-a-kind enterprise
printer operating system that makes it easier than ever to manage and
troubleshoot your networked printers from one remote location. With
optional Printer Profile Manager Enterprise, you can manage one printer,
a group of specific printers or all printers anywhere in the world. Instantly
discover every Link-OS printer on your network, including the ZD620-HC
and other Zebra mobile, desktop and industrial printers — there’s no need
to walk through the facility to locate, configure or troubleshoot printers.
And an intuitive browser-based interface lets you see printer status at a
glance, complete with information that allows you to quickly triage printer
issues to minimize downtime.
SPECIFICATION SHEET
ZZD620 PERFORMANCE HEALTHCARE DESKTOP PRINTERS
Seamless integration with your device management system
With our MDM Connectors, you can easily integrate networked
ZD620-HC printers into your AirWatch or SOTI MobiControl device
management system.
Easily configure non-networked printers
reduces ribbon changes by 75 percent for fewer workflow disruptions.
And since the high capacity ribbon costs less per meter than the
standard ribbon, you’ll also save on the cost of supplies.
Safeguard prescription forms with optional locking features
The USB Host port makes it easy to connect to all your external
devices, including keyboards and scanners, and can also be
utilized to upgrade printer firmware automatically and set up
new printer configurations.
The locking media cabinet prevents the ZD620-HC from being
opened, blocking unauthorized access to high value media, such as
blank prescription forms. For further security, a Kensington® lock slot
enables you to attach the printer to a desk or table. Locking features
are available on ZD620d-HC with LCD model only.
Maximize uptime with Zebra Visibility Services
A new level of print quality for desktop printing
If you’re still tracking your printers manually, then you are likely
missing out on information that could save you money. With Zebra,
you can choose powerful visibility service options that deliver critical
insight into the information you need to prevent printer downtime. Our
Asset Visibility Service (AVS) provides the basic health information
and proactive steps required to keep your ZD620-HC printers up
and running — all for just pennies a day. The full-featured Operational
Visibility Service (OVS) allows you to monitor just about any aspect of
your Zebra printer, as well service and repair status.
The ZD620-HC brings Zebra’s advanced industrial printer technology
to the compact desktop printer. Previously available only on industrial
printers, the ZD620-HC’s Media dancer maintains even tension on
the media roll to ensure maximum quality on every label regardless
of print speed.
PREMIER PRINTING PERFORMANCE
Consistently exceptional Zebra Certified Supplies
Best-in-class print speeds
The ZD620-HC delivers best-in-class print speeds — 8ips @ 203 dpi
and 6ips @ 300 dpi — for maximum printer throughput and productivity.
INNOVATIVE FEATURES FOR THE LOWEST TCO
Zebra Print DNA – transforming printers from the inside
Print DNA is the genetic code that injects business-catalytic
capabilities into our Link-OS printers through a unique combination
of innovative applications, utilities and developer tools. The result is a
superior printing experience through better performance, simplified
remote manageability and easier integration. And it is easy to configure
your printers to use secure connections, block unwanted access and
ensure your data and infrastructure are protected.
Lower your costs with a high capacity ribbon
Intelligent dual-ribbon handling allows the ZD620t-HC to accept either
74 m/244 ft. or high capacity 300 m/ 984 ft. ribbons. The 300 m ribbon
Tidier and safer installations
When you choose the optional power supply accessory, the power
supply and all but one power cord are hidden from view, improving
aesthetics as well as worker and patient safety.
Printing supplies can impact everything from printhead lifespan to
operational efficiency. That’s why we design, produce and rigorously
pretest our own line of thermal printing supplies to ensure consistent,
optimized performance in your Zebra printer —and peace of mind
for you. For industry-leading quality, service and thermal printing
expertise, choose Zebra Certified Supplies.
Maximize the Availability of Your Printers
with Zebra OneCareTM Services
Zebra OneCare Support Services enable your critical business
operations. With multiple service levels to choose from, you can
protect your investment while achieving maximum uptime and peak
performance. Get unmatched support — direct from the manufacturer —
with live agent telephone technical support, comprehensive coverage
including accidental damage, and defined repair & turn-around times.
Plus optional services like Device Commissioning, Onsite Repair, Battery
Refresh & Replacement Services and Express Shipping let you tailor your
service plan to your individual business needs.
THE ZD620-HC — MAXIMUM EFFICIENCY, PRINT QUALITY AND PRINTER MANAGEMENT.
FOR MORE INFORMATION, VISIT WWW.ZEBRA.COM/ZD620 OR
OUR GLOBAL CONTACT DIRECTORY AT WWW.ZEBRA.COM/CONTACT
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SPECIFICATION SHEET
ZD620 PERFORMANCE HEALTHCARE DESKTOP PRINTERS
ZD620-HC Specifications
STANDARD FEATURES
MEDIA AND RIBBON CHARACTERISTICS (CONTINUED)
Print methods: Thermal Transfer or Direct Thermal
IEC 60601-1 compliant power supply and healthcare
wipeable plastics
ZPL and EPL programming languages
5 status icon, 3 button user interface
USB 2.0, USB Host, Serial, Ethernet, BTLE
Media dancer
OpenACCESS™ for easy media loading
Dual-wall frame construction
ENERGY STAR qualified
Real Time Clock
Ribbon Width
1.33 in./33.8 mm ― 4.3 in./109.2 mm
Ribbon Core I.D.
• 300 meter ribbon 1 in./25.4 mm
• 74 meter ribbon 0.5 in./12.7 mm
PHYSICAL CHARACTERISTICS
ZD620d-HC
ZD620t-HC
Length
8.7 in./221 mm
10.5 in./ 267 mm
Width
7.0 in./177 mm
8.0 in./ 202 mm
Height
5.9 in./151 mm
7.5 in./ 192 mm
Weight
3.6 lb/ 1.6 kg
5.5 lb/2.5 kg
OPERATING CHARACTERISTICS
• Prescriptions
Operating Temp.
40° to 105° F/4.4° to 41° C
Storage Temp.
-40° to 140° F/-40° to 60° C
• Lab and
specimen labels
Operating
Humidity
10% to 90% non-condensing
Storage Humidity
5% to 95% non-condensing
Electrical
Auto-detectable (PFC Compliant) 100-240VAC,
50-60Hz; ENERGY STAR qualified; IEC 60601-1
compliant
Resolution
Link-OS®
203 dpi/8 dots per mm
Optional 300 dpi/12 dots per mm
Resolution can be factory installed or changed
on site via accessory kits. Resolution can be
changed from 300 dpi to 203 dpi, as well as
from 203 dpi to 300 dpi
Memory
512 MB Flash; 256 MB SDRAM
Maximum
Print Width
4.09 in./104 mm for 203 dpi
4.27 in./108 mm for 300 dpi
Maximum
Print Speed
8 in./203 mm per second (203 dpi)
6 in./152 mm per second (300 dpi)
Media Sensors
Full width, moveable reflective/black mark
sensor; multi-position transmissive/
gap sensor
Firmware
ZPL II; EPL 2; XML; ZBI
Media Handling
Factory installed dispenser - label peel and
present with label present sensor;
Factory installed cutter
Field installable aftermarket kits also available
Communications
Factory installed RS-232 auto-sensing Serial,
DB-9; factory installed Ethernet – 10/100 internal;
factory installed wireless radio: 802.11ac Wi-Fi and
Bluetooth 4.1
User Interface
Color LCD (320 x 240 resolution) with 5 status
icons, 10 button user interface
Keyboard
Display Unit
ZKDU keyboard display units for stand-alone
printing solutions
Media Locking
Cabinet
Mechanical lock with 2 keys; Kensington® lock
slot; available on ZD620d-HC with LCD only
Mounting Plate
Optional accessory to secure ZD Series printers
to countertops or shelves.
Enclosed Power
Supply
Attached power supply accessory for
cord-free installation
39.0 in./991 mm
Media Width
0.585 in./15 mm to 4.65 in./118 mm
Media Roll Size
Maximum outer diameter: 5.00 in./127 mm
Core inner diameter: 0.5 in. (12.7 mm) and 1.0 in.
(25.4 mm) standard, 1.5 in. (38.1), 2.0 in., (50.8 mm)
and 3.0 in. (76.2 mm) using optional adapters
Media Thickness
0.003 in. (0.08 mm) min.; 0.0075 in. (0.1905 mm)
max. (tear-off mode only)
Media Types
Roll-fed or fan-fold, die cut or continuous with
or without black mark, tag stock, continuous
receipt paper, and wristbands
Ribbon Outside
Diameter
2.6 in./66 mm (300 m); 1.34 in./34 mm (74 m)
Ribbon Standard
Length
984 ft. (300 m); 244 ft. (74 m)
Ribbon Ratio
• 1:4 media to ribbon (300 m)
• 1:1 media to ribbon (74 m)
• Asset labels
• Blood and IV
bag labels
• Patient record
labels
FONTS/GRAPHICS/SYMBOLOGIES
Barcode Ratios
2:1 and 3:1
1D Barcodes
Code 11, Code 39, Code 93, Code 128, ISBT128, UPC-A, UPC-E, EAN-8, EAN-13, UPC and
EAN 2-or 5-digit extensions, Plessey, Postnet,
Standard 2-of-5, Industrial 2-of-5, Interleaved
2-of-5, Logmars, MSI, Codabar and Planet Code
2D Barcodes
Codablock, PDF417, Code 49, DataMatrix,
MaxiCode, QR Code, MicroPDF, Aztec
Fonts and
Graphics
16 resident expandable ZPL II bitmap fonts
Two resident scalable ZPL fonts
Five resident expandable EPL2 fonts
Native open-type font support
Unicode compliant for multi-language, on demand
thermal printing
China units include SimSun simplified Chinese font
64 MB user available non-volatile memory, 8 MB
user available SDRAM
MEDIA AND RIBBON CHARACTERISTICS
Maximum
Label Length
• Patient ID
wristbands
OPTIONS AND ACCESSORIES
PRINTER SPECIFICATIONS
Operating System
The ZD620-HC
is ideal for many
healthcare
applications,
including:
PRINTER SUPPLIES
For industry-leading quality, service and thermal printing expertise,
choose Zebra Certified Supplies to ensure consistent, optimized
performance for your Zebra printer.
zebra technologies
3
SPECIFICATION SHEET
ZD620 PERFORMANCE HEALTHCARE DESKTOP PRINTERS
ZD620-HC Specifications (continued)
REGULATORY
INCLUDED IN THE BOX
• IEC 60950-1, EN55022 Class B, EN55024, EN61000-3-2,
EN61000-3-3, FCC Class B, ICES-003, FCC 15.209; 15.247(d),
IC RSS 247, EN 300 328, EN 301 893, EN 62311, cTUVus
• CE Marking, VCCI, C-Tick, S-Mark, CCC, CU, BSMI, KCC, SABS,
IN-Metro, BIS, NOM
Printer, empty ribbon take-up cores (1 in. and 0.5 in.)*, 300 m ribbon
core adapters for non-Zebra ribbon (2)*, AC power supply, power
cord(s), USB cable, Quick Start Guide, Regulatory Guide.
* Empty ribbon take-up cores and ribbon core adapters included
with ZD620t-HC models only
PRINT DNA SOFTWARE SOLUTIONS
Development
Tools
With faster, easier and smarter integration of Zebra
printers with your devices and applications, your
Zebra printing solutions are up and running in less
time, with less cost.
Management
Tools
Minimize IT effort and maximize IT control with
Print DNA management tools — the easy way
to add and manage any number of printers,
anywhere — from a handful of printers to
thousands of printers all around the world.
Productivity
Tools
Reach new levels of productivity with innovations
that streamline tasks and workflows, optimize
device performance and solve tomorrow’s
printing problems today.
Visibility
Tools
Regardless of whether or not you have an
existing Mobile Device Management solution
in place, robust Visibility Tools provide
unparalleled insight into printer health, usage
and performance.
Print DNA features may vary by model and a Support Contract
may be required. For more information, please visit:
www.zebra.com/printdna
NA and Corporate Headquarters
+1 800 423 0442
inquiry4@zebra.com
RECOMMENDED SERVICES
The Zebra OneCare Support Services portfolio
of Essential and Select helps protect your
critical operations and your printers with defined
service levels. For more information go to
www.zebra.com/zebraonecare
Zebra OneCare
Select
Comprehensive Coverage, including printheads,
normal wear and accidental breakage
Priority access 24x7 live technical support and
software updates
Advance Replacement and Express Shipping
(Next Day Device Replacement)
Commissioning
Online Return Material Authorization
(RMA) support
Zebra OneCare
Essential
Comprehensive Coverage, including printheads,
normal wear and accidental breakage
Priority access 8x5 live technical support and
software updates
Three-day depot repair turnaround time plus free
return ground shipping
Online Return Material Authorization (RMA) support
Note: Service availability may vary by region.
Asia-Pacific Headquarters
+65 6858 0722
contact.apac@zebra.com
EMEA Headquarters
zebra.com/locations
contact.emea@zebra.com
Latin America Headquarters
+1 847 955 2283
la.contactme@zebra.com
©2017 ZIH Corp and/or its affiliates. All rights reserved. Zebra and the stylized Zebra head are trademarks of ZIH Corp, registered in many jurisdictions
worldwide. All other trademarks are the property of their respective owners.
Part number: SS-ZD620hc 12/05/2017