M20 / M20i
Power and
within reach
Office machines
with the drive to succeed.
eet the CopyCentre™ C20 digital copier, WorkCentre™ M20 and
WorkCentre™ M20i copier-printers: our newest business class machines.
They perform basic office tasks with intelligence, and demonstrate
a knack for high-level performance, day in and day out. The tools
you need, at three feature-rich levels… all of which sit comfortably
on a desktop.
Extremely simple to use
Extra smart design
Intuitive, simple to operate and incredibly
convenient. Start with straightforward copy
features that are a breeze to use. And add
the functionality of network printing, fax
and scan-to-email capabilities.
Intelligent design and thoughtful feature
set reduces the effort devoted to basic
office tasks.
• Walk-up easy copying.
• Interface is easy to understand at a
glance. Press a few buttons and your
task is complete.
• High-quality printing on a wide range
of media.
• Simple print drivers for fast installation
and instant productivity (M20/M20i).
• Powerful faxing in color or black-andwhite(M20i).
• Scan in color or black-and-white (M20/
• Simple scanning direct to PC through
USB connection (M20/M20i).
rint directly from your network — or
from the Internet (networked models*)
• Scan to email addresses with push
button ease (networked models*)
• Optical Character Recognition (OCR)
and Image Editing Software are
included to convert scanned images
into editable text documents (M20/
erox ControlCentre™ 5.0 lets you monitor
fax usage, enter phonebook data and
more — right from your PC (M20i)
• Remote device management tools
available to easily monitor, manage and
control networked devices (networked
ptional Secure Print and Network
Authentication Kit provides a higher
level of document and network access
*Networked models include the M20 with optional Network Accessory Kit or the M20i.
IS gives your
entire network
access to
M20i features.
M20 / M20i
The simple, intuitive design of C20 and M20/M20i
control panels makes them easy to use. Many features
are accessible with the touch of a single button.
Copy, fax and scan to email
functions available through
easy access buttons.
LCD panel shows job and
machine status.
Separate button displays job
status in LCD window.
Alpha-numeric keypad
supports fax features.
Image shown is the M20i control panel
Convenient keyboard
for scanning to email.
Frequently used features such as
collate, reduce/enlarge, lighten/darken
are controlled by separate buttons.
Select two-sided copying with
just one button push.
Excellent performance
CopyCentre™ C20 copier and WorkCentre™
M20 and WorkCentre™ M20i copier-printers
come packed with a full range of highperformance features you won’t find on
other office machines in this class:
Device status display shows
whether the system is ready or
needs attention.
Rock-solid reliability
• 100-sheet bypass tray supports envelopes,
transparencies and special media.
• Optional second paper tray increases
capacity to 1,200-sheets.
The Xerox name is synonymous with quality,
innovation and service. It also means day-in,
day-out reliability. CopyCentre™ C20 copiers
and WorkCentre™ M20/M20i copier-printers
are extremely durable, designed and built to
perform flawlessly in today’s high-speed, highpressure workgroup settings.
• 22 ppm (Letter) speeds.
• Automatic two-sided printing and
copying saves paper and produces more
professional looking documents.
• Ultra-fast 33.6 Kbps fax transmission with
16 MB of fax memory (M20i).
• Scan-once-print-many reliability and
• Electronic collation saves time by
eliminating manual sorting.
WorkCentre M20i
With WorkCentre
M20/M20i, you stay in
control. The M20/M20i
offers device or optional
network access protection
that’s safe and flexible.
Optional Secure Print enables
users to control when confidential documents
are printed. The M20i also includes a secure
fax mode, so sensitive information prints out
only when you want it to.
Call today. For US and Canada product information, call
1-877-362-6567. To speak to a US Sales Representative, call
1-800-ASK-XEROX. Or visit us at
CopyCentre™ C20 /WorkCentre™ M20 / M20i
CopyCentre™ C20
WorkCentre™ M20
Up to 22 ppm
Up to 20,000 pages per month
Duty Cycle
Paper Handling
Paper input Standard
550-sheet Standard Tray, 100-sheet Bypass Tray
550-sheet Feeder
Paper output
550-sheet Output Tray
Automatic 2-sided
Second Paper Tray Option
First copy out time
600 x 600 dpi, 1200 x 1200 dpi interpolated
32-bit RISC processor with video controller functionality
As fast as 8 seconds
600 x 600 dpi
USB 2.0, Parallel
Speed: 22 copies per min. (Letter);
21 copies per min. (A4)
Resolution: 600 x 600 dpi
First Copy Out: < 8 seconds
Full duplex: yes (1-2, 2-2, 2-1)
Reduce / Enlarge
Platen: 25–400% in 1% increments
DADF: 25–100% in 1% increments
Productivity: Scan-Once-Print-Many,
Electronic Pre-collation standard
Multiple copies: up to 999 copies of
multiple page originals
Printing (M20, M20i)
Technology: laser monochrome
Speed: 22 ppm Letter; 21 ppm A4
Resolution: 600 x 600 dpi;
1200 x 1200 dpi interpolated
First Print Out: < 9 seconds
Two-Sided: Yes
Secure Print: Optional
Page Description Language (PDL): PCL6
emulation Standard; PostScript® 3 printing
support (Network Accessory Kit)
Print drivers: Windows 98/NT4.0/2000/Me/XP, MAC OS
Interfaces: USB 2.0 standard on M20 and M20i
(USB cable included); Parallel Port, IEEE 1284,
10/100 Base T Ethernet standard on M20i,
optional on M20
Scan (M20, M20i)
Compatibility: TWAIN standard
Technology: direct connect to PC (USB); Parallel
Port,IEEE 1284
Scan Resolution
Optical resolution: 600 x 600 dpi
Interpolated resolution: 4800 dpi
Pre-scan: 75 dpi
USB 2.0, Parallel, 10/100 BaseT Ethernet
Optional Network Accesory Kit
Optional accesories
Cabinet Stand Option
WorkCentre™ M20i
Optional Secure print and Network Authentication Kit †
600 x 600 dpi, 4800 dpi interpolated
Monochrome: 1 bit
Text and halftone: 20 bits
Color: 60 bits
Scan driver: TWAIN standard
Bundled OCR software: PaperPort SE 9.0,
OmniPage SE v2.0
Faxing (M20i)
Transmission speed: 3 seconds per page
Communication mode: half duplex
Modem speed: 33.6 Kbps
Data compression: JBIG, MMR/MR/MH
(JPEG for color fax transmission)
Resolution: pre-sets up to 400 x 400 dpi
Fax memory: 16 MB
Speed dials up to 200 locations
Group dials up to 199 supported
Fax Features
Halftones: 256 levels
Color fax Tx/Rec: yes / no
Secure fax: receive mode, secure mailbox
Battery backup: up to 100 hours when fully charged
Email (M20i, optional M20)
Scan to SMTP addresses
Local user access and authentication
Device network access and authentication
Guest mode access is available
Network address list search via LDAP
Device Memory
C20: 32 MB, M20: 32 MB
M20 (with Network Accessory Kit): 64 MB
M20 (with Network Authentication Kit and
Secure Print): 160 MB
M20i: 80 MB
M20i (with Network Authentication Kit and Secure Print): 176 MB
Device Management
ControlCentre™ 5.0,
CentreWare Internet Services,
CentreWare Web, CentreWare DP, NDPS and HP Openview (Networked Products)
Optional Accessories
Network Accessory Kit (M20) (customer installable) Adds 32 MB memory, Ethernet NIC, PostScript® 3 printing support, Email keyboard and applicable software and documentation
Secure Print and Network Authentication Kit†
(M20/M20i) (customer installable) adds 96 MB
and applicable software. Enables Secure Print
and Network Authentication for Scan-to-email
via SMB or Kerberos
Second paper tray
Cabinet stand
Foreign device interface (service install)
Media Handling
Input paper capacity
Standard tray: 550 sheets, optional second tray (550 sheets)
Bypass tray: 100 sheets
Auto tray switching capable
Paper size
Minimum: 5 x 7 in. / 127 x 176 mm
Maximum: 8.5 x 14 in. / 216 x 356 mm
Paper Weight
Standard tray: 16 to 24 lb / 60 to 90 gsm
Bypass tray: 16 to 43 lb / 60 to 163 gsm
Document Handler: 50 sheets
Output tray capacity: 250 sheets
Media types: paper, envelopes, labels,
33.6 Kbps
Presets up to 400 x 400 dpi
Physical Dimensions (WxDxH)
Unit: 21.3 x 17.4 x 19.2 in. / 540 x 441 x 488 mm,
Weight: 58 lbs / 26 kg
Unit with Second Paper Tray Option:
21.3 x 17.4 x 24.4 in. / 540 x 441 x 619 mm,
Weight: 67 lbs / 30 kg
Cabinet Stand Option: 21.1 x 21.8 x 23.4 in. /
540 x 560 x 600 mm
Power switch: yes
Power: 110 VAC, 50 / 60 Hz or 220 VAC 50 / 60 Hz
Power consumption:
Average: 450 watts
Power saver mode: 35 watts
Energy saver: ENERGY STAR® compliant
Operating Environment
Maximum range: 50º - 89.6°F / 10° - 32°C
Recommended range: 60.8° - 86°F / 16º - 30°C
Maximum range: 20 - 80%
Recommended range: 30 - 70%
Approximate Yields
Toner Customer Replaceable Unit (CRU) –
Starter kit: 4,000 images*; Replacement kit:
8,000 images
Drum Cartridge Customer Replaceable Unit
(CRU) – 20,000 images*
*Capacities are approximate, based on 5% coverage on a
letter/A4-sized page. Declared yield values in
accordance with ISO19572.
Agency Approvals
Safety: UL Safety
CSA Safety
Optional Secure Print and Network Authentication Kit is only available for networked models. (Networked models include the M20 with optional Network Accessory Kit or the M20i).
© 2005 Xerox Corporation. All rights reserved. Xerox®, CopyCentre™, WorkCentre™ and ControlCentre are trademarks of Xerox Corporation. In support of Xerox’s environmental leadership goals, these models may contain some recycled components that are reconditioned. Support Center Practices
(SCP) Certification is a registered trademark of Service Strategies Corporation. OmniPage® and PaperPort® are registered trademarks of ScanSoft, Inc. ENERGY STAR® is a registered mark. As an ENERGY STAR® Partner, Xerox Corporation has determined that these products meet the ENERGY STAR® guidelines
for energy efficiency. Product information and/or specifications are subject to change without notice. 06/05 610P719190B W20BR-01UC