ravelScoot® Owner's Manual
2014 Edition
Caution: Please read this manual before operating your TravelScoot
It is necessary to charge the battery before initial use.
Please refer to pages 16-17 for proper charging procedures.
(Intentionally Left Blank)
Pg. 1
Important Safety Information..................................................
Pg. 3
Pre-Ride Safety Check...............................................................
Pg. 4
Pg. 4
TravelScoot Parts & Instruments..............................................
Pg. 5
Parts Photo
Instruments Photo
Assembling Your TravelScoot (Unfolding).................................
Pg. 7
Attaching the Front Wheel
Unfolding Your TravelScoot
Handlebar Assembly and Adjustment
Battery Installation
Seat Assembly
Fabric Caddy Installation
Disassembling Your TravelScoot (Folding)................................ Pg. 12
Quick Access
Complete Storage
Battery Care and Information.................................................... Pg. 16
A Word about Batteries
Battery Charging Procedures
Understanding the Battery Metre
Charging Times
Travelling Abroad: Charging your TravelScoot Battery Overseas
Battery Tips
Important Safety Advisories...................................................... Pg. 18
Navigating Doorways
Indoor Use
Outdoor Use
Reversing on your TravelScoot
Operating Your TravelScoot......................................................
Pg. 21
Plugging in the Battery
Operating the Throttle
Understanding the Instrument Switch & Indicator Lights
Operating the Hand Brakes
Operating the Parking Brake
Turning Left & Right on Your TravelScoot
Travelling with your TravelScoot..............................................
Pg. 24
Air Travel
· At the airport
· Checking your TravelScoot as checked baggage
· Riding the TravelScoot to your gate
· Airline Safety Advisories
· Airlines and your TravelScoot Battery
· “International Air Transport Association” (IATA) guidelines for Air Travel with your
Cruise Ship Travel
· In Your Cabin
· On the Ship
· On Shore Excursions
· Tips for Cruising
Pg. 29
Cleaning Tips
Troubleshooting Guide..............................................................
Pg. 31
Pg. 32
Warranty and Product information...........................................
Pg. 34
Optional TravelScoot Accessories.............................................
Pg. 36
Congratulations on your purchase of the TravelScoot electric mobility scooter. The TravelScoot
combines state-of-the-art components with safety, comfort and portability. We are confident
the design features of the TravelScoot will provide you with the conveniences you expect
during your daily activities or travelling abroad.
This Owner's Manual will provide you with valuable information necessary for the proper use,
care and maintenance of your new TravelScoot. Understanding how to safely operate and care
for your scooter should give you many years of trouble free scooting. Please take a few
moments and read these instructions thoroughly. It is very important that you familiarize
yourself with all aspects of the TravelScoot electric mobility scooter.
We strongly urge you to read ALL Important Safety Information and the Important
Safety Advisories (pages 3-4 & 18-20) BEFORE riding your TravelScoot for the first
Please keep these instructions for further reference.
NOTE: This owner's manual is compiled from the latest specifications and product information
available at the time of publication. We reserve the right to make changes as they become
necessary. Any changes to our products may cause slight variations between the illustrations
and explanations in this manual and the product you have purchased.
Information Exchange
TravelScoot Canada would like to hear any questions, comments or suggestions you may have
about TravelScoot, or about the quality of service you have received from one of our authorized
TravelScoot dealers.
We very much appreciate it when our customers share their testimonials with us. So many tell
us how such a tiny little scooter has had such a BIG impact on their quality of life. If you would
like to share a testimonial or photo with us, please write or email to the address at the end of
this section. We'd love to hear from you.
TravelScoot owners are always asking us to send them more TravelScoot information cards that
we include with each purchase of the TravelScoot. Customers tell us they are great to hand out
to people inquiring about their remarkable little scooter. If you've run out of these cards and
would like some more, please call us. We'd be happy to send you more, and we thank you for
your support.
Page 1
Introduction (Cont'd.)
Please notify us of any change of address you have, so we can keep you posted on new
products or accessories from TravelScoot.
Feel free to contact us at the address below:
TravelScoot Canada
#4-416 Garbally Road
Victoria BC
V8T 2K1
Toll Free: 1 (877) 339-7505
Note: Should you ever lose or misplace your copy of this manual, you can download it from our
Page 2
Important Safety Information
Attention! Do not operate your new TravelScoot for the first time without
completely reading and understanding this owner's manual.
The TravelScoot is designed for persons who have walking difficulties, but who are otherwise
still fairly mobile. Persons should be able to load and unload the TravelScoot, set it up and fold it
together. Persons who are confined to a wheelchair, and/or require constant personal care,
should not use the TravelScoot.
Below are some precautions, tips and other safety considerations that will help you become
accustomed to operating the TravelScoot safely:
This product is not a toy and is not recommended for use by persons younger than 14
years of age.
To prevent misuse by children or others, disconnect the battery when the vehicle is
Always ensure that the power is turned OFF before getting on or off the seat for any
TravelScoot is designed for use by one person only.
Check all folding locks and clamps before use.
As with bicycles, it is strongly recommended to wear a helmet.
Always use your brakes when riding downhill. Do not allow your scooter to go faster
than you could walk down the hill.
Practice riding in large, open areas, free of pedestrians, vehicles and obstacles.
Always slow down before changing direction or making hard turns.
Do not operate at night, unless adequate front and rear lights are attached.
Driving in extended wet conditions is not recommended. Avoid exposure to rain, snow,
ice, salt, or standing water whenever possible.
Maintain and store in a clean and dry condition.
Be aware that loose fitting clothing can become caught in the drive tires.
The TravelScoot should only be ridden on smooth, hard and flat surfaces. It is not
designed for off-road or off-road like conditions.
Investigate and comply with all local laws regarding personal mobility scooter use.
Use your common sense. Reckless driving can result in an accident!
Take your time learning to drive the TravelScoot and read the Important Safety Tips for
Operating the TravelScoot (pages 21-23).
Warning: Do not carry passengers on your TravelScoot. Carrying passengers may affect the
centre of gravity, resulting in a tip or fall.
Page 3
Pre-Ride Safety Check
Get to know the feel of your TravelScoot and its capabilities. We recommend you perform a
safety check before each use to make sure your TravelScoot operates smoothly and safely.
Please check:
Battery Connectors: Make sure they are connected and not corroded.
Battery is charged sufficiently.
Locking pins: Make sure they are fully locked.
Brake levers and brakes.
Brake cables are not wrapped around steering yoke.
NOTE: As you begin using your TravelScoot, you will probably encounter situations in which
you will need some practice. Simply take your time and you will soon be in full and confident
control as you maneuver through doorways, on and off elevators, up and down ramps, and
over moderate terrain.
Because electric vehicles with more than two wheels and for one person only are considered as
handicapped vehicles, you are permitted and entitled to use it wherever you would walk.
Before driving on public streets, check the law with your local authorities. The regulations for
street use for such vehicles may differ from province to province.
Page 4
TravelScoot Parts
Please ensure you have the following parts when you unpack your TravelScoot for the first
Carry Bag
Main Frame
Front Wheel
Battery and Charger (9)
Tool Kit
(located in the front pocket of the Caddy)
Page 5
TravelScoot Components & Instruments
Please familiarize yourself with the following components of your TravelScoot:
Page 6
Battery Status Indicator
Safety Bell
On/Off Switch &
Reverse Slider Switch
Battery Plug
Left & Right Trailing Arms
Locking Pins
Cane & Crutch Holders
Support Bracket
(for Optional Basket)
Telescopic Steering Stem
Brake Levers
Parking Brake Button
Assembling Your TravelScoot (Unfolding)
NOTE: Setting up your TravelScoot for the first time may require a little extra time. Be patient.
With practice, you'll be able to do it simply and quickly in just a few short minutes.
Remove all components of the TravelScoot from the TravelScoot carry bag. Please ensure you
have the following (Please refer to component diagram on page 5):
· Main Frame
· Front Wheel
· Battery and Charger(3)
Tool kit
· Caddy
(located in the front pocket of the
· Yoke
Seat Spacers
NOTE: Your TravelScoot may have been test driven at the factory, and the wheels may show
signs of that usage.
1. Attach the Front Wheel
Attach the front wheel to the main frame of the TravelScoot by
inserting it into the steering stem. Make sure that the spring
loaded button locks into the corresponding hole (Figure 1).
NOTE: If you have the Shopper model, the front wheel is
permanently attached.
2. Unfold your TravelScoot
There are two options for unfolding your TravelScoot
Option A:
Unfold your TravelScoot while it is on the ground
· Reach underneath the steering stem and press one of the
locking pins in (Figure 2).
NOTE: If the locking pins are difficult to depress, rotate the
handle bars left/right until the locking pins release.
· You can now unfold the trailing arm partially (Figure 3).
Repeat the procedure for the other trailing arm.
· Lift the steering stem upwards (Figure 4) until both trailing
arms lock into place with an audible “click” (Figure 5).
Page 7
Assembling Your TravelScoot (Unfolding) (Cont'd.)
2. Unfold your TravelScoot
Option B:
Unfold your scooter from the upright position.
· Stand the scooter on its rear wheels with the underside facing away from you (Figure
· Grasp the scooter by the steering stem with one hand and depress one of the locking
pins (Figure 7).
While the pin is depressed pull the steering stem away from the unlocked trailing arm
and allow it to swing outward (Figure 8).
Stop part way as the trailing arm will not lock into position without the other arm
released (Figure 9).
Repeat for the remaining trailing arm and lift up on the steering stem until both trailing
arms lock into place with an audible “click” (Figure 10).
· Make sure that both trailing arms are locked in place (this is an important safety
check) (Figure 11).
NOTE: If for some reason one or both of the arms do not snap into place, a gentle wiggling
of the steering stem should do the trick.
Page 8
Assembling Your TravelScoot (Unfolding) (Cont'd.)
3. Handlebar Assembly and Height Adjustment
Insert the handgrips into the T-handle atop the steering stem. Make sure the spring
loaded buttons lock into the corresponding holes (Figure 12).
Unfolded and on its wheels, locate the steering stem clamp. Loosen it and adjust the
handlebar height to your preference and lock in place (Figure 13).
At this time, ensure the on/off switch mounted on the left side of the handle bars is in
the off position (Figure 14).
4. Battery Installation*
(* The TravelScoot Battery is shipped from the factory with a small charge and should be
fully charged before its initial use.) Please see Batteries in Section Battery Care and
Information (pages 15-18) for more information.
· Install the fully charged battery into the Velcro lined battery tray between the rear
wheels of the Scooter (Figure 15).
· Connect the battery plug to the corresponding plug on the TravelScoot motor (Figure
· Secure the battery with the two Velcro straps (Figure 17).
Page 9
Assembling Your TravelScoot (Unfolding) (Cont'd.)
5. Seat Assembly
Insert the yoke into the receptacles on the battery tray (Figure 18).
One stem of the yoke is smaller and is to be inserted in the right side receptacle that has
the tightening clamp. It is important to insert both stems fully into the two recepticles at
the same time.
Once the yoke is in place, tighten the lever clamp on the right receptacle (Figure 19).
Install the seat in the top of the yoke and tighten the clamp (Figure 20).
To adjust the height of the seat, you may use the seat spacers provided. It is strongly
recommended to keep the TravelScoot seat as low as possible, while still
comfortable. The higher the seat is mounted, the more centrifugal forces you will
experience and curves will have to be negotiated at a lower than normal speed.
Attention! When adjusting the seat, you should not be able to see any of the
seat post. The bottom of the seat should be flush with the yoke or flush with
the seat spacers. (Figures 21a,c - Correct) / Figures 21b,d - Incorrect).
Insert the seat backrest elbow into the back of the seat, depress the spring lock and
slide in place until the spring lock is through to the other side (Figure 22).
NOTE: The lever clamps may need to be adjusted from time to time to hold the seat
and the yoke in place. Test to make sure seat is secure in the yoke and the yoke is secure
in the receptacles (If lever is too loose or too tight, remove the seat post and adjust).
Page 10
Assembling Your TravelScoot (Unfolding) (Cont'd.)
6. Installing the Fabric Caddy
The Fabric Caddy is ideal for carrying lightweight items such as jackets, cameras etc. To
fasten the fabric caddy to your TravelScoot:
· Align the Velcro straps on the fabric caddy with the corresponding six Velcro rings
located on the TravelScoot trailing arms and secure firmly (Figure 23).
· These Velcro straps should be checked from time to time as they may loosen with use.
· Individuals requiring a stepping hole for their foot closer to the seat when getting on
and/or off the TravelScoot may wish not to use the Caddy.
When travelling, you may place a small suitcase (of the size permitted by airlines for
carry-on luggage) across the trailing arms. It will fit neatly underneath the seat and your
legs (Figure 24).
NOTE: The backrest on the TravelScoot can be adjusted for your comfort. Simply loosen
the two bolts connecting the back rest to the stem. Move the back rest to the desired
location and re-tighten the two bolts.
Page 11
Dis-Assembling Your TravelScoot (Folding)
Fold your TravelScoot
There are two options for folding your TravelScoot
Option A:
Fold Your TravelScoot but keep it accessible for frequent use.
· Ensure that the on/off switch located on the left handlebar is in the off position (Figure
· Slide the steering stem down all the way by releasing the clamp (Figure 26).
· Remove the seat back by depressing the spring loaded button (Figure 27).
Release the clamp under the seat and remove the seat (Figure 28).
Release the clamp on the right yoke receptacle and remove the yoke (Figure 29).
Disconnect the battery by squeezing the battery connector button, and loosen the
Velcro straps to remove the battery (Figure 30).
With all three tires on the ground, locate and depress one of the locking pins for the
trailing arm (Figure 31).
Grasp the steering stem and wheel on the side you released the locking pin, and move
toward the unlocked trailing arm, allowing it to fold (Figure 32).
Repeat this procedure with the other trailing arm.
Page 12
Dis-Assembling Your TravelScoot (Folding) (Cont'd.)
Fold your TravelScoot (Cont'd.)
Option A (Cont'd.):
· Now that you have both trailing arms unlocked, tilt the steering stem downward while
allowing the trailing arms to fold together (Figure 33). Continue folding until you hear
two audible clicks (Figure 34).
· Your scooter is now locked in the folded position.
After you've finished folding your TravelScoot, you can now keep it in the back of your car or
elsewhere in your home, readily accessible for your next trip out. The great thing about the
TravelScoot is it will fit just about anywhere. Even in a closet.
CAUTION: Do not leave the battery in the car in extreme weather conditions
(See section on Battery Care and Maintenance Pages 16-17).
Fold your TravelScoot
Option B:
Complete Disassembly
This option would be used if you wished to store everything in the compact carrying bag for
travelling with checked baggage (See Travelling with your TravelScoot).
Follow all procedures from Option A and additionally:
· Remove both handgrips from the T-handle so that they hang down by depressing the
spring loaded buttons to unlock (Figure 35).
· Remove the fabric Caddy from the trailing arms (Figure 36).
· Remove the front wheel from the main frame of the TravelScoot by depressing the
spring loaded button to unlock (Figure 37).
Page 13
Dis-Assembling Your TravelScoot (Folding) (Cont'd.)
Fold your TravelScoot (Cont'd.)
Option B (Cont'd.):
· Place the battery into the centre of the carrying bag and secure it with the Velcro straps
attached inside the carry bag (Figure 38).
NOTE: Please make sure the connector is not under the battery or you may damage it. You
may wish to pack the battery in the foam tray the battery was originally shipped in (Figure
· Lift the folded frame and gently lower it into the carrying bag. The frame's cavity
between the trailing arms will fit perfectly over the battery (Figure 39).
NOTE: Ensure the battery is between the trailing arms and NOT underneath either trailing
arm. Risk of damage to the battery could occur .
· Place the front wheel into the front section of the bag (Figure 40).
· Separate the backrest from the seat and put the seat cushion close to the front section
with its rear facing upwards and its stem pointing down toward the left trailing arm
(Figure 41).
IMPORTANT: Secure the battery (in foam trays) with the Velcro straps located inside the
carry bag. Make certain the battery rests between the trailing arms. Damage to the battery
and battery tray may occur if either trailing arm of the TravelScoot rests on top of the battery.
Page 14
Dis-Assembling Your TravelScoot (Folding) (Cont'd.)
Fold your TravelScoot (Cont'd.)
Option B (Cont'd.):
· Place the yoke over the rear wheels with the forks pointing down between the folded
frame. (Figure 42).
· Lay the fabric caddy on top of the yoke next to the rear tires (Figure 43).
· Lay the backrest pad face-down on top of the caddy (Figure 44).
Close the zipper on the carrying bag. Your scooter is now ready for transporting (Figure
Page 15
Battery Care and Information
Battery Charging Procedures
Your TravelScoot Lithium-Ion battery is shipped with a small charge that is used to test the unit.
It is necessary to charge the battery before initial use. The battery must be removed
from the TravelScoot in order to access the battery charging receptacle.
The battery smart charger supplied with your TravelScoot is specifically designed to be used
with the TravelScoot Lithium Ion Battery. Do not use with other battery packs.
To charge the battery, first plug the charger into the AC outlet. You should now see a red light
indicating that the charger is plugged in. Now plug the charger into the battery. A second light
to the left will indicate that the battery is plugged in (red indicates charging, green indicates
fully charged).
IMPORTANT: Connect the charger to the AC power BEFORE plugging the charger into the
battery. Reversing this order will result in charging failure.
Understanding the Battery Charger
During charging, the status indicator turns RED. When completely charged, it turns GREEN.
The following are charger light indicators:
Initiation of Charger
Charge in Progress
Battery is full
Battery is removed
Charger output short
Bad battery
Over Temperature
Flashes Red 3 times
Constant Red
Constant Green
Quick green flash
Flash Red in blur,
then quick Green flash
Flashing Green
Battery Charging Times
NOTE: The TravelScoot battery is shipped with a small charge that is used to test the unit at the
factory. It is necessary to charge the battery before initial use.
Page 16
Battery Care and Information (Cont'd.)
Battery Charging Times (Cont'd.)
Unlike standard scooter batteries, the Lithium Ion battery on the TravelScoot has no memory
effect while charging, so the battery can be charged, or “topped off” at any time. The battery
can be removed from the charger at any time. You do not have to wait until the indicator light
turns Green (Keep in mind you may not have a fully charged battery). Typical charging time for
a completely discharged battery is 3 to 4 hours.
NOTE: To prolong the life of the battery charger, unplug from the AC outlet when not in use.
Charging your TravelScoot Battery Overseas
The TravelScoot lithium ion battery charger's voltage acceptance range is 100-250 V, with a
frequency range of between 50-60 Hz. This allows it to be used internationally with the use of
an adaptor. These adaptors may be difficult to find where you're going so it is strongly
recommended you purchase an adaptor before you go. They are available at most department
and electronic stores.
Battery Tips
Disconnect the battery when not using your TravelScoot for more than 24 hours.
Otherwise the battery will continue a slow rate discharge.
DO NOT expose to excessive heat. (For example, inside a parked car for a
prolonged period of time during warm and sunny days).
Avoid excessive exposure to water.
Do not drop.
If the battery is completely discharged (dead), a complete deep cycle charge (8) hours
is recommended and can be done overnight while you sleep.
Storing the battery in a padded bag (such as the optional TravelScoot travel bag) is
recommended when the battery is not installed in the scooter.
Storage: If the Lithium-Ion battery is not going to be used for a longer period of time, it
should be stored with a 40% charge in a cool dry place. 5 degrees Celsius/40 degrees
Fahrenheit is ideal. DO NOT let the battery freeze.
Gravity is a powerful force and working against it can be very stressful for a battery. Depending
on the grade of an incline, power consumption can be many times more than on level ground.
Your body weight determines your limits. Wheelchair ramps, if they are not too long, should not
pose a problem, but you should approach them with a speed you feel comfortable with and
utilize the scooters momentum. Avoid stopping and restarting on the incline because this
requires an extraordinary amount of power.
While most people on the TravelScoot will never experience draining their battery on a daily
outing, for proper distance planning you may need to observe early signs of battery weakness,
typically occurring the last 3-5 kilometres / 2-3 miles of your trip. Please see Page 20:
Understanding the Instrument Switch and Indicator Lights. If you are on vacation and are not
sure how far you will be travelling on your scooter, it is a good idea to bring your charger with
you so you can always stop somewhere and re-charge the battery. TravelScoot recommends
the purchase of a second battery backup for complete peace of mind while travelling.
Page 17
Important Safety Advisories
It is essential that you understand the characteristics of a mobility scooter. In order to move in
tight spaces or crowded areas, the width and length of the TravelScoot are close to that of a
seated human body. The scooter configuration provides reasonable safety on flat, level
surfaces but is not entirely fool-proof on uneven, slanted or inclined surfaces. The centre of
gravity (hereafter referred to as C.G.) is relatively high and can shift considerably under such
conditions. As a general rule, always shift your upper body toward the high side of the terrain.
To avoid critical situations, follow these guidelines:
It is essential to slow down to a reasonably slow speed before turning. Even at slower speed
you may still feel some slight centrifugal force. Use extreme caution when turning on a slant or
uneven surfaces! Occasionally you may find yourself negotiating a curve or corner too fast and
the inner rear wheel starts losing ground contact. If that happens, immediately release the
throttle and shift your upper body into the curve and lessen the steering angle in order to
restore weight on the lifting or airborne wheel.
Inclines require special attention to avoid mishaps. The C.G. on an incline (such as ramps)
is shifted toward the rear, and in conjunction with some other events, flipping over backwards
is possible, but can be easily avoided. The following is a list of do's and don'ts:
· Never leave the power switch in the ON position when not properly seated.
· Always shift your upper body toward the handlebar in order to move your C.G. forward.
· Always twist the throttle slowly, even on level ground! The motor has high
torque. Quickly twisting the throttle, causing excessive acceleration, could tip you over
· Avoid starting on an incline from a full stop.
· Approach a ramp with reasonable speed and utilize the vehicle's momentum.
· It is best to approach an incline only if you are sure that you will reach the top. If you are
forced to stop along the way, move your upper body forward and accelerate again
· When driving up an incline, do not zigzag or drive at an angle up the face of the incline.
Drive your scooter straight up. This will greatly reduce the possibility of a tip or fall.
Never travel up or down a potentially hazardous incline (i.e., areas covered with ice,
snow, cut grass, wet leaves, and gravel).
· When driving down a ramp, do not use the throttle and apply the brake levers as needed
to ensure a safe, controlled descent.
· If you drive the vehicle down a longer slope, apply brakes immediately and under no
circumstances allow the vehicle to gain more than walking speed. Otherwise you may
not be able to stop reasonably quickly or – in the worst case - at all.
· In summary, as with any vehicle, use common sense. Reckless driving can result in
an accident!
Page 18
Important Safety Advisories (Cont'd.)
Speed bumps, lowered curbs and other slightly uneven conditions are generally no
problem, but they should be taken at a reduced speed and in a direct, frontal approach. Never
approach them at a slant angle, and observe the same precautions as on inclines.
The small wheels on the TravelScoot cannot roll over objects higher than two inches (5cm) and
you may fall if you attempt to do so. Lower objects should be approached with moderate speed.
If you are at a stop and one of the wheels is blocked by such an object, DO NOT APPLY
THROTTLE; doing so may result in flipping over backwards.
Do not tow anything other than TravelScoot authorized accessories. Towing items
could create additional leverage forces against the backrest with the potential of tipping over
Navigating Doorways
Doors can be a real nuisance especially when they are spring-loaded. A good option is to ask a
nearby person to hold the door open for you. If you are on your own, avoid any acrobatic
action, like using your feet to hold doors open while passing through them. This could also
create additional leverage forces against the backrest with the potential of tipping over
backwards. Instead, get off the vehicle and walk it through the door.
The TravelScoot requires some skill to operate safely. Before entering crowded
areas for the first time, familiarize yourself with the operation of the vehicle in a
large open area, free of vehicles, pedestrians and obstacles.
Indoor Use
In general, you are permitted to use the TravelScoot inside of buildings such as airports,
shopping malls, stores, theatres, etc. However you are obligated to adjust your speed to that of
the walking traffic. Do not ride on escalators!
Outdoor Use
Although not recommended, you may drive across short sections of grass or gravel
surfaces as long as they are level and reasonably hard. Approach them with moderate speed.
Depending on your weight, you may not be able to restart on these types of surfaces from a
stop. Prolonged riding under such conditions will quickly exhaust your battery.
The electric motor, wiring, connectors, batteries and controls on the TravelScoot can be
damaged if exposed to water. Avoid driving through puddles of water. If you cannot avoid
puddles, cross them at an extremely low speed in order to avoid splashing water on the battery
and motor.
Page 19
Important Safety Advisories (Cont'd.)
Reverse on the TravelScoot
The direction of travel is selected with the sliding switch located above the red ON / OFF button.
Slide the selector switch to the right for forward, and to the left for reverse. Ensure that you are
completely stopped before sliding the switch to forward or reverse.
Page 20
Operating Your TravelScoot
Plug in the Battery
Plug the battery connector into the black plastic receptacle at the front of the left rear wheel
fork (unplug by pressing both sides of the battery connector).
Operating the Throttle
The throttle is located on the inside half of the right hand grip (Figure 46). To get used to
operating the throttle, turn the twist grip slowly, similar to a motorcycle. If you turn the
throttle too quickly, this could result in flipping over backwards. The throttle on the TravelScoot
has a delay from the moment you turn until power is applied. This safety feature prevents
accidental turning of the throttle.
WARNING: Use extreme caution when operating the throttle control.
Understanding the Instrument Switch & Indicator Lights
The instrument switch on the TravelScoot is located on the left steering column (Figure 47).
· To turn the power on, depress the power switch to the on position.
· To turn the switch off, depress the power again to switch to the off position.
There are three battery indicator lights on the instrument switch that you should become
familiar with:
· Green -Yellow-Red: Indicates a good charge.
· Yellow -Red: Indicates 10-30% of useable charge remaining.
· Red: Avoid driving and charge or change the battery as soon as possible.
IMPORTANT: The battery indicator lights are only accurate while driving the TravelScoot.
When not driving, the indicator lights can show a false, higher remaining charge.
Page 21
Operating Your TravelScoot (Cont'd.)
Operating the Hand Brakes
Many mobility scooters rely on the motor to slow you down. The revolutionary braking system
on the TravelScoot is similar to a bicycle. Each rear wheel has its own band brake that is
controlled by the corresponding handle.
· When the left hand brake lever is used the left brake is applied (Figure 48).
· When the right hand brake lever is used the right brake is applied (Figure 49).
Band brakes are very effective, even on downhill grades. However, safety dictates while
driving downhill to never exceed a speed faster than you could walk. Caution is also advised on
steeper uphill rides when forced to stop. The band brakes are only marginally effective when
rolling backwards. For this reason, an electronic motor brake is installed. This brake engages
when the drive wheel is stopped or turning backwards, and operates only when the power is
on. This feature's effectiveness decreases as the slope increases. Therefore, it is advisable to
avoid riding up or down steep inclines, and instead get off and push the TravelScoot to a more
level location.
CAUTION: Always use your brakes when going down hills. Do not allow your scooter to go
faster than you could walk down the hill. DO NOT APPLY THROTTLE WHILE BRAKING on
the scooter. This could result in flipping over backwards.
Operating the Parking Brakes
Both brake levers are equipped with a parking brake. To engage, squeeze the brake
lever as if you were applying the brakes and push the parking brake button down. Hold
the button down and release the brake lever. The parking brake button should then be
held down. If not, repeat the procedure (Figure 50).
· To release the parking brake, squeeze the brake lever and the parking brake button will
CAUTION: Use the parking brakes when stopped on slopes or uneven terrain, or when getting
on or off the TravelScoot.
Page 22
Operating Your TravelScoot (Cont'd.)
Turning Left & Right on Your TravelScoot
Turning Left: Because the drive is located on the left rear wheel of the TravelScoot, left turns
from a stopped position are only possible with the front wheel turned no more than about 45
degrees (Figure 51).
WARNING: If you attempt to accelerate from a stopped position with the front wheel turned
MORE than 45 degrees to the left, this will result in blocking the drive and “pushing” the front
wheel. If this is done on any sort of uneven terrain, it could result in flipping over backwards.
Turning left with the front wheel LESS than 45 degrees still provides an adequate amount of
maneuverability, similar to a four wheeled scooter. However, when already in motion on the
TravelScoot, tighter (more than) 45 degree turns are possible.
Turning Right: Right turns on the TravelScoot are where its agility and nimbleness really
shine through. Right turns of up to 90 degrees from a stopped position are possible (Figure
52). The TravelScoot virtually turns on the spot. Practicing your turns on the TravelScoot will be
invaluable in situations where there may not be much room such as elevators and public
washrooms. You will be amazed at the places and areas you never dreamed you would be able
to get to before with a mobility scooter and you may even start looking for places just to see if
you can do it! You will learn to approach these confined spaces so that you can exit with a right
CAUTION Right turns must be conducted carefully and with very little throttle applied.
Page 23
Travelling With Your TravelScoot
Air Travel
Policies and handling practices differ from one airline to another, so we recommend that you
contact your airline in advance of your travel. Additional battery documentation is available on
request. Also, if you receive approval after contacting your airline, have the agent include this
approval in writing in your ticket information; gate agents are not always 100% informed on all
policies and regulations regarding mobility devices, and this may result in redundant and timeconsuming questions.
At the Airport
Check-In: There are 2 options available for you with Air Travel
Option A:
Checking your TravelScoot in Checked Baggage
Just like any luggage, the TravelScoot can be checked at the Airport with the checked baggage.
However, when the entire TravelScoot is stored inside the carry bag, the airport baggage
handler treats it like just another bag and may not handle it with the proper care. This can
occasionally lead to damage to the scooter and/or bag.
Option B:
Check-in and Ride Your TravelScoot to Your Gate
When travelling in airports with the TravelScoot, it is a good idea to reduce the number of items
you have to deal with. Before you start your trip, be organized. It is advisable to pack the back
rest and the optional folding basket in your carry-on or checked luggage. If you purchased an
optional second battery, stack it on top of the main battery. If you are taking a carry on bag, you
can lay it across the 2 trailing arms just under your legs on the TravelScoot. If you have
removed the backrest, you will find it much easier to get on and off the scooter while
transporting a carry bag. The rider can swing his or her leg over the seat from the rear, much
like on a man's bicycle. This can make scooting around air terminals much more enjoyable.
At the check-in, remain seated so that an employee will understand that you have walking
problems. It will happen either at the check-in or more likely at the gate counter, that you will
receive the “Gate delivery” tags for the scooter.
Page 24
Travelling With Your TravelScoot (Cont'd.)
At the Airport (Cont'd.)
Option B (Cont'd.):
Check-in and Ride Your TravelScoot to Your Gate
At the security checkpoint, you can usually bypass the waiting crowd by asking for assistance.
They may ask you whether or not you can stand up. You could remain seated through security
but be aware that you may be subjected to a body search. To avoid this embarrassing
procedure, stand up if possible, and walk the few metres through the x-ray frame. They will
perform a security check on your scooter. After you are cleared you can drive your TravelScoot
to the gate.
While you wait for boarding your plane, park with your TravelScoot near the airline desk so that
airline personal can see you. Persons with disabilities and their equipment are asked to board
before the rest of the passengers, so that airline handlers have enough time to store such items
in the luggage compartment. For that reason, it is strongly advised that you arrive at the airport
Once you have prepared your TravelScoot for loading in the cargo bay (see TravelScoot Travel
Kit in optional accessories), airline personnel will attach a label for gate delivery at the
destination airport.
After arrival at your destination, stay seated until most passengers have left. Once you leave
the plane, your TravelScoot should already be waiting for you at the same spot where you left it
at departure. With all other passengers already gone, you have enough space to attach your
battery and drive your TravelScoot up the passenger boarding bridge and out into the airport.
Page 25
Travelling With Your TravelScoot (Cont'd.)
Airline Safety Advisories
Often the gangway has a rather long and/or steep incline with small bumps at the
telescope joints. In addition, there is virtually no suitable run-up space, which could
make driving hazardous. If you find these conditions, store your luggage on the
TravelScoot and walk it up the gangway and begin driving from there.
Large airports often use trains to transfer passengers to multiple terminals. Usually you
can easily board such a train with your TravelScoot, but be aware that the train's
frequent stops and accelerations can make you roll back and forth involuntarily. It is
best is to park perpendicular to the train's direction of travel. Apply both parking brakes
and hold onto a handrail or bar.
If you are using walking aids like a cane or a pair of crutches, there is a designated place
for them on the TravelScoot. You can place your walking aids in the cups near the
footrests. Secure them with a bungee cord around the upper steering column. Keep the
bungee cord fairly loose in order to not block the steering!
Air Travel and Scooter Batteries
The TravelScoot advanced Li-Ion battery contains 24 grams of lithium, which is below the
upper limit of DOT regulations. TravelScoot Li-Ion batteries are marked accordingly. In
addition, you are permitted to carry up to one more identical spare Lithium battery with you.
For further documentation on battery compliance with air travel, please visit
Page 26
Travelling With Your TravelScoot (Cont'd.)
International Air Transport Association (IATA) Lithium Guidance
Battery Document - 2014
The following documentation has the most recent information relating to Airline Travel with
Lithium Ion batteries. If you plan on travelling by air with your TravelScoot is a good idea to
bring this manual with you or photocopy this page. You may get a question from airline
representatives that may not be familiar with the most up to date battery regulations.
IATA Lithium Battery Guidance Document - 2014 Lithium ion batteries exceeding a watt-hour rating of 100 Wh but not exceeding 160 Wh may be carried as
spare batteries in carry-on baggage, or in equipment in either checked or carry-on baggage. Batteries must be of a
type that meets the requirements of the UN Manual of Tests and Criteria, Part III, subsection 38.3. No more than
two individually protected spare batteries per person may be carried.
Although the text provided above does not impose a limit on the number of lithium metal and lithium ion batteries
that fall under the 2 g or 100 Wh limitation (See being carried as spares within a passenger's carry-on
baggage it must be emphasized that the number of spares must be “reasonable” in the context of the equipment
used by the passenger and his or her itinerary. Furthermore, these must be intended to power portable electronic
devices (including, but not limited to, cameras and professional film equipment, laptop computers, MP3 players,
cell phones, Personal Digital Assistants (PDA's), pocket calculators etc).
Batteries which are carried for the purpose of resale or beyond personal needs are clearly not covered.
The regulations imposed on these commodities by the United States competent authorities (Department of
Transportation and FAA) match the ICAO / IATA regulations addressed in this document.
Lithium-ion battery powered wheelchairs or other similar mobility aids for use by passengers whose mobility is
restricted by either a disability, their health or age, or a temporary mobility problem (e.g. broken leg), are
permitted in air transport but subject to the following conditions:
(a) the batteries must be of a type which meets the requirements of each test in the UN Manual of Tests and
Criteria, Part III, subsection 38.3;
(b) the operator must verify that:
(1) battery terminals are protected from short circuits, e.g. by being enclosed within a battery container,
(2) the battery must be securely attached to the wheelchair or mobility aid; and
(3) electrical circuits have been inhibited.
(c) the mobility aids must be carried in a manner such that they are protected from being damaged by the
movement of baggage, mail, or other cargo;
(d) where a battery powered or other similar mobility aid is specifically designed to allow its battery(ies) to be
removed by the user (e.g. collapsible)
(1) the battery(ies) must be removed. The wheelchair / mobility aid may then be carried as checked
baggage without restriction;
(2) the battery(ies) must be protected from short circuit by insulating the terminals (e.g. by taping over
exposed terminals);
(3) the removed battery(ies) must be protected from damage (e.g.) by placing each battery in a
protective pouch. The battery(ies) must be carried in the passenger cabin;
(4) removal of the battery from the device must be performed by following the instructions of the
manufacturer or device owner;
(5) the battery must not exceed 300 Wh;;
(6) a maximum of one spare battery not exceeding 300 Wh or two spares each not exceeding 160 Wh may
be carried; and
(e) the pilot-in-command must be informed of the location of the mobility aid with an installed battery or the
location of the lithium battery when removed and carried in the cabin.
(f) It is recommended that passengers make advance arrangements with each operator.
Page 27
Travelling With Your TravelScoot (Cont'd.)
Cruise Ship Travel
Ahoy TravelScoot! The TravelScoot electric mobility scooter is the number 1 choice for
travellers venturing out to sea. With its compact size and maneuverability, the TravelScoot
seems custom built for cruising.
In your Cabin
Let's face it, cruising is a fantastic way to see the world but the cabins can be a little on the small
side. Most cruise lines won't let you leave any mobility scooter outside your room in the hall as
this poses a major safety issue. They will insist you take it inside your cabin. This can be a real
nuisance as you try to manoeuver around an already small space. The TravelScoot is ideal
because you can fold it up and store it in a closet or in a corner of your cabin.
On the Ship
Most of the modern cruise ships nowadays seem to be the size of a small city! Exploring the ship
can be adventurous but tiring. Quite often, there are many different levels on these ships which
can pose a problem for someone with difficulties getting around. The TravelScoot makes small
work of these vast ships. Whether you are scooting to the pool on the Lido deck or to the Fiesta
deck for an evening of fine dining at a formal dinner, the TravelScoot will take you wherever you
want to go.
On Shore Excursions
Exploring the many different ports and excursions a cruise ship has to offer is a wonderful way
to travel the world. In some ports, cruise ships have to anchor offshore and tender the
passengers to shore. Most cruise lines won't allow mobility devices over 50 lbs/22.7kg on these
tenders. But at a mere 35 lbs/15.87kg, the TravelScoot is no problem. Now you don't have to
miss any of your adventures ashore and you can truly see the world as you've always dreamed.
Tips for Cruising with the TravelScoot
Gangways can be steep. Lean forward when driving up any incline.
You never know how far you may be travelling on a day trip. Take your battery charger
and/or an extra battery.
Page 28
Due to the innovative design of the TravelScoot, the vehicle is nearly maintenance free. There
is a small tool kit in the outside front pocket of the fabric caddy.
The following items should be checked periodically:
The brakes can be adjusted at three different locations:
· By-hand only at the hand brake levers; or
· At either the cable conduit* on the wheel fork; or
· At the band brake* itself.
* 8mm wrench is required.
There are several parts which may need lubricating periodically, as follows:
· The back rest elbow bracket (Figure 51).
· The removable handles (Figure 52).
The locking pins of the trailing arms (Figure 53).
The front wheel shaft (Figure 54).
Once any of these parts begin to bind, lubricate them with petroleum jelly immediately.
Continued use can quickly damage the parts and ruin the sliding surfaces. Petroleum jelly such
as Vaseline can be found at any drug store. For folding joints such as the folding arms, bicycle
oil is suitable.
Page 29
Maintenance (Cont'd.)
Cleaning Tips
Keeping your TravelScoot clean and dry is vital. Remove dust and dirt from the frame
components with a mild dish soap solution and a soft cloth. Do not use abrasive or alkaline
cleaners, as these will attack the finish. Wipe any accumulated moisture from the frame and
components after riding in damp conditions. Also, periodically check all screws, clamps, nuts
and bolts for tightness. These simple measures will maintain the reliability and safety of your
Please read the following tips for cleaning your TravelScoot:
· Remove the battery before cleaning any part of the TravelScoot.
· Avoid getting water on the motor.
· Wipe the frame, seat and backrest with a damp cloth.
· Wheels can be scrubbed using a firm brush.
· Remove the Caddy. Wash with water and a mild detergent. A soft brush may help
remove any stains. Hang to dry.
Page 30
Troubleshooting Guide
If you are experiencing problems with your TravelScoot, please review the following:
Problem 1
The switch is ON but no battery indicator lights come on.
Possible cause: The battery is not connected.
Suggested action: Connect the battery.
Possible cause: The battery is either totally discharged or dead.
Suggested action: Recharge the battery or replace the battery.
Problem 2
The handlebar is not aligned with the front wheel.
Possible cause: The steering tube collar is too loose.
Suggested action: Loosen the bolt on the steering tube collar, align the wheel, and re-tighten
the bolt (Figure 55).
Problem 3
I completely charged my battery, used my scooter only an hour or so, left it in the trunk of my
car for a couple of days, and now the battery is dead.
Possible cause: The battery was not disconnected.
Suggested action: Disconnect the battery when the scooter will not be used for longer
periods of time. There will be a slight constant drain on the battery when it is connected.
If you are still experiencing problems, please contact your authorized TravelScoot dealer.
Page 31
TravelScoot Specifications
Folded & Inside the Carry Bag:
Unfolded & Assembled:
Length = 87cm (33.5")
Width = 30cm (12")
Height = 25cm (10")
Length = 94cm (37")
Width = 58cm (23")
Height = Variable - dependent on
Lithium Ion (LI-ION) Battery-Rechargeable
24V, 11.25Ah Li-Ion.
Charger - 115/230V AC, 50/60Hz 24V DC/2 Ah.
Charging time is 8 hours.
24V, 200 Watt DC.
Rim motor inside rear left wheel.
Front 8" x 2" (200 x 50 mm) Foam filled.
Rear 8" x 2.5" (200 x 70 mm) Foam filled.
Dual band brake on rear wheels with dual parking brakes.
Page 32
TravelScoot Specifications (Cont'd.)
Maximum Carrying Capacity
Up to 320 lbs. / 145 kg. on the seat plus an additional 30 lbs. / 13.6 kg. of luggage
on the frame.
Speed and Mileage
Lithium Ion Battery:
· Variable speed up to 5 mph/8.05 kmh, with a range of 12 miles/19.3 km.
Speed and distance were ascertained by GPS with a new battery and a 180 pound person on a
paved level surface. Speed and distance may vary due to the terrain, the weight of the user,
and frequency of stops and starts.
Page 33
Warranty and Product Information
The manufacturer and its agents of the TravelScoot electric scooter are not liable for incidental
or consequential loss or damage, due directly or indirectly, or incidental from the use of this
product. The use of any information contained in this manual will be entirely at the user's risk.
The only uses for this product are described in this manual.
What does the limited warranty cover?
This product is manufactured from parts and components that are new in accordance with
industry standard practices. This limited warranty covers any defects in workmanship or
materials. This limited warranty is only for your TravelScoot. The manufacturer will replace
without charge to you any component found to be defective within the limited warranty period.
This limited warranty covers all parts of the TravelScoot electric mobility scooter and its
defective part only if:
The product is completely and correctly assembled.
The product is used under normal conditions for its intended purpose.
The product receives all necessary maintenance and adjustments.
The TravelScoot electric scooter is designed for general transportation and recreation use only.
This limited warranty does not cover normal wear and tear, normal maintenance items, nor any
damage, failure or loss caused by improper assembly, maintenance, adjustment, storage or
use of the TravelScoot electric scooter. This limited warranty is void if the product is ever:
Used in any manner contrary to the instructions in this Owner's Manual.
Modified in any way.
Ridden by more than one person at a time.
How long does coverage last?
The TravelScoot electric scooter is warranted for 2 years from the date of purchase. The
TravelScoot limited warranty extends only to the original owner and is not transferable to
anyone else.
How do I get service?
To qualify for the limited warranty, dated proof of purchase must be provided and the product
must not be modified in any way without prior authorization. If your product requires warranty
service, please return it to the place of purchase along with a copy of your dated proof of
Page 34
Warranty and Product Information (Cont'd.)
Information About Your TravelScoot
As soon as you've assembled your TravelScoot electric mobility scooter, please record the
following information and be sure to keep your proof of purchase:
Serial Number: TS
(Serial number is located on the front steering column of your TravelScoot)
Purchased From:
Purchased Date:
Page 35
TravelScoot Optional Accessories
The TravelScoot mobility scooter has the following accessories available to make your
TravelScoot experience even more enjoyable:
TravelScoot Travel Set
The Travel Set is a must for persons who fly with their TravelScoot. It consists of a soft sided
battery bag and a handlebar protector cover.
At the door of the aircraft you are boarding;
a) Protect the handlebars and the electrical components with the handlebar protector cover.
The cover quickly and simply Velcro's onto your TravelScoot handlebar. Then slide the steering
column all the way down.
b) Remove the battery or batteries on the TravelScoot and store them in the padded battery
bag. You will then take the batteries into the cabin of the airplane with you.
After arrival at your destination, stay seated until most of the passengers have left the airplane.
It usually takes a few minutes until gate checked items are delivered. Your TravelScoot will be
returned to the aircraft door where you left it. Simply install your battery, remove the handlebar
cover, adjust the handlebar to a comfortable height and ride up the ramp and into the airport.
TravelScoot Folding Front & Rear Baskets
These ingenious baskets are small when folded and large when expanded so you can carry lots
of items along with you on your scoot. They can be mounted on the front, rear or both. These
baskets are invaluable for people who like to shop while riding their TravelScoot.
Page 36
TravelScoot Optional Accessories (Cont'd.)
TravelScoot Spare Lithium Ion Battery
The perfect travel companion for those who want the added insurance of knowing no matter
how far they travel on their TravelScoot, they can always get back. The spare Lithium Ion
battery is designed to stack on top of the original battery for care-free scooting.
Auxiliary Battery Tray
By design, it is necessary to remove the lithium-ion battery from the TravelScoot for charging.
This is no problem for most people, and takes just a few seconds. However, this can be quite a
chore for those who have difficulty bending down. Our Auxiliary Battery Tray can be mounted
directly beneath the seat, and the battery can remain in place for charging.
Throttle Assist
The throttle of the TravelScoot is typically turned with your right thumb and first two fingers.
After a long day of scooting the throttle hand can become tired holding the throttle. The throttle
assist allows the heel of the hand to control the throttle. It is also helpful for those that have
hand difficulties such as arthritis.
Page 37
TravelScoot Optional Accessories (Cont'd.)
Footrest Support Plate - Standard
The Footrest Support Plate provides comfortable support for riders who cannot bend their
knees for some reason (i.e. rigidity, or leg in a cast, etc.). The support plate is installed by
sliding it over the existing foot rests - no tools are required. It adapts automatically to the
rider's leg angle.
Footrest Support Plate - Deluxe
The Deluxe Footrest Support Plate's extra length distributes your weight over a larger area, and
will accommodate a greater variety of foot sizes. The polished aluminim finish with anti-slip
surface will add that extra touch of "pizzazz" to your TravelScoot!
Scooter Hooter Theft-Deterrent System
This remarkable little lock will keep your TravelScoot secure should you have to leave it
unattended. If someone attempts to tamper with or cut the cable, a 110db alarm will sound.
The 6' cable is ideal for wrapping around a tree, post, picnic table, bicycle rack, etc. It's small
enough to fit in the 4½" deep Velcro pocket located on the front of your TravelScoot caddy. It
weighs less than 8oz. (227g), and comes with its own carrying bag.
Page 38
TravelScoot Optional Accessories (Cont'd.)
TravelScoot Flatbed Trailer
The TravelScoot Flatbed Trailer weighs less than 5kg, and can carry a payload of up to 50kg. Pet
carriers, shopping bins, or tool boxes can be fastened with the included bungee cords. For
space-saving transport in the car, the pin mounted quick-release wheels may be removed in
If you would like more information and pricing on our full line of accessories for your
TravelScoot, please visit us on the web at
Page 39
TravelScoot is a registered trademark of TravelScoot International Ltd.
Patent #7207407
TravelScoot is designed in Germany, and distributed in Canada by:
TravelScoot Canada
Toll Free: 1-877-339-7505
Date: 02/2014