TracVision HD7
®
TracPhone V7ip Matching Dome Configuration
®
Installation Guide
TracVision HD7 Installation Guide
TracPhone® V7IP-Matching Dome Configuration
These instructions explain how to install the TracVision HD7 satellite TV antenna system on a
vessel. Complete instructions on how to use the system are provided in the User’s Guide.
Installation Steps
1. Inspect Parts and Get Tools ................. 3
9. Mount the ACU ................................... 12
2. Plan the Antenna Installation .............. 4
10. Connect the Antenna Cables.............. 13
3. Plan the ACU Installation .................... 6
11. Connect Power ..................................... 14
4. Prepare the Antenna Site...................... 7
12. Connect SWM Receivers/DVRs........ 16
5. Prepare the RF Cable(s) ........................ 8
13. Configure SWM Receivers/DVRs..... 17
6. Wire the Antenna .................................. 9
14. Access the ACU Web Interface.......... 18
7. Mount the Antenna ............................. 10
15. Update the System Software.............. 21
8. Remove the Shipping Restraints ....... 11
16. Educate the Customer......................... 22
Appendices
A. Wiring Non-SWM Receivers.............. 23
C. ACU Menu Structure .......................... 28
B. Configuring Non-SWM Receivers .... 26
Who Should Install the System?
To ensure a safe and effective installation, KVH recommends that a KVH-authorized marine
technician install the TracVision antenna. KVH-authorized technicians have the tools and
electronics expertise necessary to install the system. To find a technician near you, visit
www.kvh.com/wheretogetservice.
Technical Support
If you need technical assistance, please contact KVH Technical Support:
Phone: +1 401 847-3327
E-mail: support@kvh.com
(Mon.-Fri., 9 am-6 pm Eastern)
(Sat., 9 am-2 pm Eastern)
KVH, TracVision, TracPhone, and the unique light-colored dome with dark contrasting baseplate are registered trademarks of
KVH Industries, Inc. All other trademarks are property of their respective companies. The information in this document is subject to
change without notice. No company shall be liable for errors contained herein. TracVision HD7 is protected by U.S. patents #8,497,810
and #9,281,561 B2. © 2013-2017 KVH Industries, Inc., All rights reserved. 54-0934 Rev. C
1
1 Inspect Parts and Get Tools
Before you begin, follow the steps below to
ensure you have everything needed to complete
the installation.
Figure 1 TracVision HD7 Antenna
a. Unpack the box and ensure it contains
everything shown on the Kitpack Contents
List. Save the packaging for future use.
IMPORTANT!
Radome
®
Always lift the antenna by the baseplate and
never by the radome or any portion of the
internal antenna assembly (see Figure 1).
®
Baseplate
b. Carefully examine all of the supplied parts to
ensure nothing was damaged in shipment.
c. Gather the tools and materials listed below.
You will need these items to complete the
installation.
•
Flat-head and Phillips screwdrivers
Figure 2 Antenna Control Unit (ACU)
TRACKING
DIRE CTV
®
CONTROL UNIT
MENU
CHANGE
S ATS
99-101-103
ACCEPT
EXIT
ANTENNA
•
Electric drill and 5/8" (16 mm) bit
•
3.75" (95 mm) hole saw
•
9/16" and 3/4" socket wrenches
•
11/16" box wrench
•
7/16" torque wrench set to 20 in.-lbs
•
Light hammer and center punch
•
Adhesive tape and scriber or pencil
•
Wire stripper/terminal crimper
•
75RF cables with Snap-N-Seal®
F-connectors (see page 8 for details)
•
Satellite TV receivers and/or DVRs
•
Isolation transformer, if required (see
page 14)
•
Silicone sealant, self-vulcanizing tape,
or equivalent
•
Shop towels
•
Cutting pliers
•
Laptop PC with the latest TracVision
HD7 software (.kvh) downloaded
from the KVH Partner Portal
(www.kvh.com/partners)
POWER
3
2 Plan the Antenna Installation
Before you begin, consider the following antenna
installation guidelines.
•
•
•
•
Figure 3 Blockage from Obstruction
Blocked!
Minimize blockage. The antenna requires a
clear view of the sky to receive satellite
signals (see Figure 3). The fewer obstructions,
the better the system will perform.
15° to 75°
Look Angle
Antenna
Make sure the mounting surface is wide
enough to accommodate the antenna’s base
(see Figure 4). Also make sure it is flat, level
(within ±1°), strong enough to support the
antenna’s weight (62.5 lbs (28.1 kg)), and
rigid enough to prevent antenna vibration.
Select a location that is as close as possible to
the intersection of the vessel’s fore-and-aft
centerline and midships.
Vessel Platform
Mast
Figure 4 Antenna Dimensions
The antenna must be located within 100 ft
(30 m) of the ACU to use the supplied cables.
However, you can order 150 ft (45 m) cables if
a longer cable run is necessary (KVH part
nos. 32-0510-0150 and 32-0619-0150).
Side View
31.17"
(791.7 mm)
Radar/High-Power Radio Transmitters
26.23"
(666.3 mm)
FWD
IMPORTANT!
4.24"
(107.7 mm)
Forward
Mark
Mount the antenna as far away as possible
from the radar and high-power radio
transmitters.
Ø12.00"
(Ø304.8 mm)
4
DATA
POWER
RF3
4.24"
(107.7 mm)
SWM
(RF1)
•
Bottom View
RF4
RF emissions from radars and high-power
radio transmitters may damage the antenna
or impair its performance if it’s improperly
positioned within the beam path.
8.49"
(215.6 mm)
RF2
Although many variables determine the exact
distance required between the antenna and
radar/high-power radio transmitters, including
transmitter beam properties and the reflective
properties of nearby surfaces, consider the
following general guidelines when selecting a
safe antenna location:
8.49"
(215.6 mm)
4 x Ø.56"
(Ø14.2 mm)
2 Continued Plan the Antenna Installation
•
Do not mount the antenna at the same level
as the radar. Most radar transmitters emit RF
energy within an elevation range of -15° to
+15° (see Figure 5). Therefore, mount the
antenna outside this elevation range and at
least 10 ft (3 m) away from the transmitter.
Figure 5 Avoiding RF Interference
Antenna
)
(3 m
10 ft um
Minim
Radar
+15°
Potential RF
Interference
-15°
Antenna
5
3 Plan the ACU Installation
Before you begin, consider the following ACU
installation guidelines:
•
Select an ACU mounting location in a dry,
well-ventilated area belowdecks away from
any heat sources or salt spray.
•
Be sure the ACU’s front panel will be easily
accessible to the user.
•
Leave enough room at the rear panel to
accommodate the connecting cables.
•
Ensure the ACU mounting location provides
adequate Wi-Fi reception. Do not install it in
an area surrounded by metal or near any
electrical devices that emit RF noise.
•
The ACU must be located within 100 ft (30 m)
of the antenna to use the supplied cables.
However, you can order 150 ft (45 m) cables if
a longer cable run is necessary (KVH part
nos. 32-0510-0150 and 32-0619-0150).
Figure 6 ACU Dimensions
1.52"
[3.8 cm]
11.18"
[28.40 cm]
19.00"
[48.26 cm]
4.81"
[12.22 cm]
2.63"
[6.68 cm]
1.02"
[2.60 cm]
4 x Ø.25"
[0.64 cm]
1.75"
[4.45 cm]
16.75"
[42.55 cm]
18.31"
[46.51 cm]
6
0.44"
[1.12 cm]
4 Prepare the Antenna Site
Follow the steps below to drill the antenna’s
mounting holes and cable access hole.
Figure 7 Antenna Mounting Holes Layout
FWD
a. Unfold the antenna mounting template
(supplied in the Welcome Kit) and place it
onto the mounting surface. Make sure the
“FWD” (forward) arrow points toward the
bow and is parallel to the vessel’s centerline
(see Figure 7).
NOTE: You don’t need to mount the antenna exactly
on the vessel’s centerline, but the antenna’s forward
arrow must be parallel to it.
b. Using a light hammer and center punch,
mark the locations for the four mounting
holes and cable access hole on the mounting
surface in the locations indicated on the
template.
Ø3.75" (Ø95 mm)
Cable Access Hole
Foam Seal
8.49"
(216 mm)
8.49"
(216 mm)
Ø.63" (Ø16 mm)
Mounting Hole (x4)
c. Drill a 5/8" (16 mm) hole at the four
mounting hole locations you marked in
Step b. Later, you will insert four 1/2"-13
bolts through these holes from below to
secure the antenna to the mounting surface.
IMPORTANT!
The 1/2"-13 bolts supplied in the kit are 2.25"
(57 mm) long. Since the bolts must extend
between 1.5" (38 mm) and 1.75" (44 mm) into
the baseplate for proper thread engagement,
you will need bolts of a different length if the
mounting surface is thinner than 0.5"
(13 mm) or thicker than 0.75" (19 mm).
d. Cut out the 3.75" (95 mm) cable access hole in
the location you marked in Step b. Smooth
the edges of the hole to protect the cables.
Later, you will route the data, power, and RF
cables through this hole and into the vessel.
e. Clean and dry the antenna mounting surface.
f.
Peel off the paper backing from the supplied
foam seal to expose the adhesive. Then press
the foam seal down firmly onto the mounting
surface, ensuring the hole in the foam seal
aligns with the cable access hole in the
mounting surface (see Figure 7).
7
5 Prepare the RF Cable(s)
Follow the steps below to prepare the antenna’s
RF cable(s).
DIRECTV SWM Devices: 1 RF Cable
DIRECTV®
If you are installing only
SWM
receivers and DVRs, you only need to run a
single RF cable from the antenna to the SWM
power inserter belowdecks. Some SWMcompatible receivers/DVRs are listed in Figure 8.
NOTE: Additional SWM-compatible receivers/DVRs
might become available at any time. If your receiver or
DVR model is not listed here, check its manual to see
if it is SWM-compatible.
Non-SWM Devices: 3 RF Cables
If you plan to install any non-SWM receivers or
DVRs, you need to run three RF cables: one RF
cable from the antenna to the SWM power
inserter, and two RF cables from the antenna to a
multiswitch. Non-SWM receivers/DVRs include
DIRECTV Latin America, DISH Network, Bell
TV, and legacy DIRECTV receivers not listed in
Figure 8.
Figure 8 DIRECTV SWM Receivers and DVRs
SWM Receivers
SWM DVRs
H20
HR21, HR21 Pro
H21
HR22
H22
HR23
H23
HR24
H24
HR34/HMC
H25
HR44
D12
R16
D13
R20
R22
R23
Figure 9 RF Cable Requirements
Up to 100 ft (30 m) Cable Run
Cable
RG-6
(KVH part no. 32-0417-100)
Connector
Thomas & Betts SNS1P6
(KVH part no. 23-0170)
Tools
Augat IT1000
(KVH part no. 19-0242)
Prepare the RF cables
Refer to Figure 9 to determine the type of RF
cable(s) and connectors required for your cable
run between the antenna and belowdecks
equipment. Then prepare the cable(s) as
described below.
IMPORTANT!
•
RF cables must be rated for 75not 
•
Low-quality, poorly terminated, or
improperly installed RF cables are the
most common cause of system problems.
Terminate all RF cables with high-quality
“F” connectors using the proper
stripping/crimping tools, exactly to the
manufacturer’s specifications.
•
8
When determining cable lengths, be sure
to account for an adequate service loop,
approximately 8" (20 cm) at both ends of
each cable.
Strip
Lengths
0.064" (1.63 mm) dia.
0.25" (6.35 mm)
0.5" (12.7 mm)
101-200 ft (31-60 m) Cable Run
Cable
RG-11
(KVH part no. 32-0566-100)
Connector
Thomas & Betts SNS11AS
(KVH part no. 23-0213)
Tools
Thomas & Betts CST596711,
L3011B (KVH part no. 72-0493)
Strip
Lengths
0.064" (1.63 mm) dia.
0.25" (6.35 mm)
0.5" (12.7 mm)
6 Wire the Antenna
Follow the steps below to connect the antenna
cables.
Figure 10 Antenna Cable Connectors
POWER
Connect the Power and Data Cables
Connect the supplied data and power cables to
the antenna (see Figure 10). Hand-tighten until
the connectors lock in place; do not use excessive
force.
To SWM
Power
Inserter
SWM
(RF1)
RF3
To Multiswitch for
Non-SWM Receivers
(DIRECTV Latin America,
DISH Network, Bell TV,
and Legacy DIRECTV)
RF2
Connect the RF Cable(s)
RF4
DATA
a. Clean and dry the connectors on the RF
cable(s) and the antenna (see Figure 10).
b. Fill half of the inner body of an RF cable’s
connector with the supplied silicone grease.
c. Connect and SLOWLY hand-tighten the RF
cable to the antenna’s SWM (RF1) connector,
allowing the grease to diffuse and settle into
the entire space within the connector.
POWER
SWM
(RF1)
RF3
RF2
RF4
DATA
d. Make sure the RF cable is tightened all the
way into the connector. Then tighten it with a
7/16" torque wrench set to 20 in.-lbs.
e. Wipe off any excess grease from the outside
of the connector.
f.
Seal the connection with silicone sealant or
equivalent.
g. If you plan to install any non-SWM devices,
repeat steps b-f to connect additional RF
cables to the RF3 and RF4 connectors.
Figure 11 Minimum Bend Radius of RF Cables
Cable Type
Minimum Bend Radius
RG-6
3" (7.6 cm)
RG-11
4.5" (11.5 cm)
NOTE: RF2, RF3, and RF4 all provide the same
output - you may select any two.
Route the Cables Belowdecks
a. If you connected more than one RF cable,
label the ends of the cables for easy
identification belowdecks.
b. Route all cables belowdecks through the
cable access hole. Leave an adequate service
loop, approximately 8" (20 cm) of slack, in the
cables for easy serviceability. Also maintain
the minimum bend radius in the RF cables
throughout the cable run (see Figure 11).
c. Weatherproof and seal the cable access hole,
as required.
9
7 Mount the Antenna
Follow the steps below to mount the antenna.
a. Remove the six #10-32 screws securing the
radome to the baseplate (see Figure 12). Then
carefully lift the radome straight up off the
antenna and set it aside in a safe place. If you
keep the radome topside, secure it with a
lanyard to prevent it from falling overboard.
Also, do not place the radome on a hot steel
deck – the heat may warp the radome.
Figure 12 Radome Removal
Radome
#10-32
Screw (x6)
b. Place the antenna baseplate over the holes
drilled in the mounting surface.
c. Ensure the forward arrow inside the
baseplate points toward the bow and is
parallel to the vessel’s centerline (see
Figure 13).
CAUTION
Baseplate
Figure 13 Forward Arrow Location
Observe the safety warnings printed on the
tube of Loctite® anti-seize lubricant:
“Contains mineral oil, calcium hydroxide,
and copper. May cause skin, eye, and
respiratory irritation. Wear eye protection
and gloves. First aid: In case of eye or skin
contact, flush with water. Obtain medical
attention for any eye or internal contact.”
d. Apply a thin layer of the supplied anti-seize
lubricant to the threads of the four 1/2"-13
mounting bolts (see Figure 14).
Figure 14 Antenna Mounting
1/2"-13 Bolt (x4)
Apply anti-seize to threads
Torque to 25-30 ft-lbs
(34-41 N-m)
IMPORTANT!
Be sure your 1/2"-13 mounting bolts extend
at least 3/4" (19 mm) into the mounting
surface to ensure sufficient thread
engagement.
e. Using a 3/4" socket, secure the antenna
through the baseplate pedestal to the
mounting surface using four 1/2"-13 bolts
and flat washers from above (see Figure 14).
Tighten all four bolts until the four rubber
feet on the baseplate are bottomed against the
mounting surface and the foam seal is fully
compressed. KVH recommends that you
tighten the bolts to between 25 and 30 ft-lbs
(34 and 41 N-m) of torque.
10
Flat Washer (x4)
Baseplate Pedastal
Antenna Baseplate
Rubber Foot (x4)
Mounting Surface
Foam Seal
Flat Washer (x4)
Lock Nut (x4)
8 Remove the Shipping Restraints
Follow the steps below to remove the shipping
restraints from the antenna.
Figure 15 Shipping Restraint Bracket Removal
3/8" Bolt (x2)
a. Using a 9/16" nut driver or wrench, remove
the two 3/8" bolts securing the two shipping
restraint brackets to the frame (see Figure 15).
Bracket (x2)
Replace with Washer
(supplied in kitpack)
NOTE: Be sure to keep the shipping restraint brackets
for future use.
b. In place of the brackets, place a 3/8" flat
washer (supplied in the kitpack) on each of
the two 3/8" bolts that you just removed.
Then reinstall the bolts and secure them in
place with the washers and lock nuts you
removed earlier.
c. Cut and remove the tie-wrap and wire
restraints identified by paper tags (see
Figure 16).
d. Reinstall the radome.
e. Install a plastic screw cap (supplied in the
kitpack) over each radome screw.
Figure 16 Shipping Restraints
Tie-wrap
Wire
IMPO
IMPORTANT
SHIPPING
REMOVE THIS
OPERATING
RESTRAINT BEFORE
RES
RTAN
T
REM
OVE
THIS
TRAI
NT BEFO SHIP
PING
RE OPE
RATI
NG
11
9 Mount the ACU
There are two options for mounting the ACU:
Figure 17 ACU Equipment Rack Mounting
Option 1 - Inside an equipment rack
Option 2 - To a horizontal surface
Mounting
Hole (x4)
NOTE: You may choose to wait to mount the ACU
until after you have completed all system wiring.
Option 1 - Rack Mount
The ACU is sized to fit a standard 19" (48.26 cm)
rack, occupying 1.5U of space. Follow these steps
to secure the ACU in an equipment rack.
a. Insert the ACU into the rack and align the
four mounting holes on the front panel of the
ACU to the mounting holes on the equipment
rack.
b. Secure the ACU to the equipment rack using
four M6 screws and washers (see Figure 17).
M6 Screw
and Washer (x4)
Figure 18 ACU Rack Mounting Bracket Removal
Rack Mounting
Bracket (x2)
Option 2 - Horizontal Surface Mount
Follow these steps to mount the ACU to a
horizontal surface. You may secure it underneath
or on top of a horizontal surface using the
supplied brackets.
a. Remove the six screws securing the rack
mounting brackets to the sides of the ACU
(see Figure 18).
b. Secure the mounting brackets to the sides of
the ACU using four supplied #6-32 screws
and washers (see Figure 19). You can attach
the brackets at either the top or the bottom of
the ACU, depending on your desired
mounting orientation.
c. Secure the ACU to the mounting surface
using fasteners that are appropriate for the
surface.
12
Screw (x6)
Figure 19 ACU Horizontal Surface Mounting
Horizontal Mounting
Bracket (x2)
#6-32 Screw and
#6 Washer (x4)
10 Connect the Antenna Cables
Connect Antenna Power and Data Cables
Figure 20 Antenna Power and Data Wiring
Antenna
ACU
Antenna
ANTENNA
Red (+42V)
Black (Gnd)
Not Used
Wht/Gry
Gry/Wht
Wht/Org
Org/Wht
Not Used
Wht/Brn
Brn/Wht
Wht/Blu
Blu/Wht
Follow the steps below to connect the antenna’s
power, data, and RF cables to the belowdecks
equipment.
ETHERNET
AC INPUT
100-240V~
160W MAX
50/60 HZ
FUSE
3.15A
250V~
FAST ACTING
a. Connect the antenna’s data cable wires to the
terminal strip connector (supplied in the
kitpack), as shown in Figure 20. Tighten each
terminal screw to secure the wires in place.
RS232
Tested to comply
with FCC Standards
Meets
Wi-Fi
requirements
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
KVH and TracVision are registered
trademarks of KVH Industries, Inc.
Terminal Strip Connector
1
2
3
4
5
6
7
8
9
10 11 12
IMPORTANT!
The diagram refers to wires by body color/
stripe color. For example, “Brown/White”
means the brown wire with white stripe.
b. Connect the antenna’s power cable wires to
the terminal strip connector, as shown in
Figure 20. Tighten each terminal screw to
secure the wires in place.
c. Plug the terminal strip connector into the rear
panel of the ACU (see Figure 20).
Connect Antenna SWM (RF1) Cable
a. Connect the antenna’s SWM (RF1) cable to
the power inserter’s SWM connector (see
Figure 21).
b. Using fasteners appropriate for the mounting
surface, secure the power inserter to the
mounting surface.
Connect Antenna RF3 and RF4 Cables
(Optional)
If you are installing non-SWM receivers and/or
DVRs, connect the antenna’s RF3 and RF4 cables
to an active (powered) multiswitch, as shown in
“Wiring Non-SWM Receivers” on page 23.
Power
Red
N/C
N/C
Black
Data
White/Gray
Gray/White
White/Orange
Orange/White
White/Brown
Brown/White
White/Blue
Blue/White
Two unused wires; N/C = Not Connected
Figure 21 Antenna SWM (RF1) Wiring
Antenna
SWM
(RF1)
SWM
SWM
Power
Inserter
13
11 Connect Power
Before you begin, be sure that you understand
the following important requirements.
Figure 22 AC Power Options
TracVision Equipment
AC Power Requirements
The TracVision system is designed to run on
3-wire single-phase AC power (hot, neutral, and
ground). Voltage between hot-neutral and hotground should each measure between 100-240
VAC.
Many large ships use two-phase, split-phase, or
delta power instead (3 wires: hot, hot, and
ground; no neutral). In this case, voltage between
hot-hot measures the proper voltage (100-240
VAC); while hot-ground measures only half the
voltage (50-120 VAC). Although the TracVision
system can operate on this type of power, the
excess voltage present on the second phase will
cause a small amount of current to leak onto
ship's ground. This leakage current might be
unacceptable on some vessels, so check with the
customer or ship's electrician and get permission
before you run the system on two-phase power.
Also be sure to ground the system, as explained
in “Grounding Requirements” on page 15.
If two-phase power is the only available power
source onboard, and if leakage current is
unacceptable, KVH recommends that you install
a suitable isolation transformer to supply singlephase power to the antenna system and run a
ground wire from the transformer to ship's
ground. In addition, since ground fault
protection devices cannot detect faults behind a
transformer, you will also need to install a
ground fault monitoring device between the
isolation transformer and the antenna system if
ground fault protection is required on the vessel.
NOTE: Consider installing an uninterruptible power
supply (UPS) to avoid interruptions during power
outages and transitions to/from shore power.
14
Ground
100-240 VAC
N
Shipboard
3-Wire
Single-Phase
AC Power
Neutral
OR
Leakage Current
TracVision Equipment
Ground
50-120 VAC
Shipboard
Two-Phase,
Split-Phase,
or Delta Power
50-120 VAC
OR
TracVision Equipment
Isolation Transformer
Ground
Ground
100-240 VAC
50-120 VAC
Neutral
50-120 VAC
N
Not Used
Ground Fault
Monitor
(when required)
Single-Phase
Power Input
Shipboard
Two-Phase,
Split-Phase,
or Delta Power
11 Continued Connect Power
Proper grounding of the TracVision system to
ship's ground is critically important, as it protects
the equipment from lightning and electrostatic
discharges (ESD).
Figure 23 Power Wiring
SWM
Power
Inserter
ACU
AC Input
ANTENNA
Red (+42V)
Black (Gnd)
Not Used
Wht/Gry
Gry/Wht
Wht/Org
Org/Wht
Not Used
Wht/Brn
Brn/Wht
Wht/Blu
Blu/Wht
Grounding Requirements
ETHERNET
FUSE
3.15A
250V~
FAST ACTING
AC INPUT
100-240V~
160W MAX
50/60 HZ
RISK OF ELECTRIC SHOCK
DO NOT OPEN
In a standard installation with a connection to
single-phase AC power, the antenna system is
normally connected to ship's ground through the
ground wire of the ACU's power plug. As an
alternative, you may run a separate ground wire
from the ACU's chassis to ship's ground, or
mount the equipment within a grounded
equipment rack.
RS232
Tested to comply
with FCC Standards
Meets
CAUTION
This device complies with Part 15 of the FCC rules. Operation is subject
to the following two conditions: (1) This device must not cause harmful
interence, and (2) This device must accept any interference received,
including interference that may cause undesired operation.
Wi-Fi
requirements
KVH and TracVision are registered
trademarks of KVH Industries, Inc.
Vessel 120 VAC
Power Supply
Ship’s Ground
WARNING
Failure to ground the TracVision system
properly to ship's ground will cause an
unsafe floating ground condition, risking
damage to the antenna and electric shock,
potentially resulting in DEATH. In a
floating ground condition, the difference
between the equipment's chassis ground and
the ship's ground can measure well over
100 volts, when it normally should not
exceed 25 volts. Therefore, always measure
the difference in potential between chassis
ground and ship's ground to make certain
that there is no dangerous floating ground
condition, even if the ground pin of the
vessel's AC power plug appears to be intact.
Connect Power to the System
Follow the steps below to connect power to the
TracVision system.
a. Before you begin, disconnect vessel power
and be sure the vessel is properly grounded
in accordance with marine standards.
b. Connect the supplied AC power cord to the
ACU (see Figure 23).
c. Plug the ACU’s power cord and the SWM
power inserter’s power cord into the vessel’s
120 VAC power supply. Although the ACU
can run on 240 VAC, the SWM power inserter
is only rated for 120 VAC.
15
12 Connect SWM Receivers/DVRs
Follow the steps below to connect the customer’s
DIRECTV SWM receiver(s) and/or DVR(s) to the
system.
Figure 24 DIRECTV SWM Receiver/DVR Wiring (Example)
NOTE: If you need to install a non-SWM receiver or
DVR, refer to “Wiring Non-SWM Receivers” on
page 23.
Terminate
unused
outputs
To Antenna
SWM
IRD
SWM
Power
Inserter
Vessel
AC Ground
In
8-Way Splitter
Non-Genie
SWM DVR
Satellite In 1
(SWM-2)
SATELLITE IN 1
(SWM-2)
COMPONENT OUT
VIDEO OUT
b. Fasten one end of the supplied 25 ft (30 m)
ground wire to the splitter’s grounding
screw. Connect the other end to a suitable AC
ground (see Figure 24).
SATELLITE IN 2
S-VIDEO OUT
USB
DIGITAL AUDIO
OUT OPTICAL
ETHERNET
PHONE JACK
HDMI OUT
AUDIO OUT
2 tuners inside
Leave 1 unused connector
for each DVR you connect
c. Connect an RF cable from the power
inserter’s IRD connector to the splitter’s In
connector (see Figure 24).
Non-Genie
SWM Receiver
Satellite In
(SWM-1)
d. Connect the splitter to the customer’s SWM
devices. The splitter supports up to eight
tuners. You can connect any number of SWM
receivers, DVRs, and clients that add up to 8
tuners or fewer (see Figure 24 and Figure 25).
COMPONENT OUT
SATELLITE IN
(SWM-1)
VIDEO OUT
a. Using the screws supplied with the 8-way
SWM splitter, secure the splitter to an
appropriate mounting surface.
S-VIDEO OUT
USB
DIGITAL AUDIO
OUT OPTICAL
ETHERNET
PHONE JACK
HDMI OUT
AUDIO OUT
1 tuner inside
Genie Network
Genie HD DVR
NOTE: If you need more than 8 tuners, you may
install an optional 16-tuner SWM expander kit (KVH
part no. 72-0452-01) or 32-tuner expander kit (KVH
part no. 72-0452-02).
Satellite In
COMPONENT VIDEO OUT
Y
Pb
Pr
DIGITAL
AUDIO OUT
SATELLITE IN 1
IR RECEIVE
ETHERNET
L
R
VIDEO OUT AUDIO OUT
POWER INPUT
S-VIDEO OUT
SATA
HDMI
USB
PHONE JACK
5 tuners inside
(2 for DVR, 3 for clients)
Genie Client
Network
HDMI
e. Terminate any unused connectors on the
splitter with a supplied 75terminator.
USB
NETWORK
SWM ONLY
DIGITAL AUDIO POWER IN
A/V OUT
Genie Client
Network
HDMI
USB
NETWORK
SWM ONLY
DIGITAL AUDIO POWER IN
A/V OUT
Genie Client
Network
HDMI
USB
NETWORK
SWM ONLY
DIGITAL AUDIO POWER IN
A/V OUT
Figure 25 Tuners per DIRECTV SWM Device
16
Device
Tuners
Non-Genie SWM receiver
1
Non-Genie SWM DVR
2
Genie™ DVR
5
(2 for its DVR, 3
shared with clients)
Genie client
None
13 Configure SWM Receivers/DVRs
Follow the steps below to start up the TracVision
system and configure each DIRECTV SWM
receiver and/or DVR for TracVision use.
Figure 26 ACU Tracking Screen and Power Button
T R A C K I N G S AT S
DIRECTV 99-101-103
IMPORTANT!
If you need to configure non-SWM devices,
such as DIRECTV Latin America, DISH
Network, Bell TV, or legacy DIRECTV
receivers, refer to “Configuring Non-SWM
Receivers” on page 26.
TRACKING
DIRECTV
®
CONTROL UNIT
MENU
S ATS
99/101/103
CHANGE
ACCEPT
EXIT
ANTENNA
POWER
Power
Button
Turn On the TracVision System
a. Apply power to the power inserter and ACU.
b. Press the power button on the front of the
ACU to turn on the TracVision system (see
Figure 26).
c. Wait for the Tracking screen to display on the
ACU (see Figure 26). This indicates system
startup is complete. It might take up to three
minutes.
Figure 27 DIRECTV SWM Receiver/DVR Configuration
setup
DIRECTV
Choose your dish configuration settings
Dish Type: 03: Slimline-3
d. Plug in and turn on any connected receivers,
DVRs, Genie clients, and televisions.
Set Each DIRECTV SWM Receiver/DVR to
Dish Type: Slimline-3
Satellite Dish Setup
DISH
SL3:
AZIM. ELEV. TILT
257˚ 36˚ 11˚
Switch Type: 01: SWM
!
Do not install B-Band Converters.
Continue
Dish Pointing
Signal Strength
Restore Settings
Cancel
a. Press the Menu button on the receiver’s/
DVR’s remote control to display its menu on
the connected television.
NOTE: Refer to your selected receiver/DVR manual
for specific configuration instructions.
b. At the Satellite Dish Setup menu, set the Dish
Type to Slimline-3. Then choose Continue
(see Figure 27).
c. Repeat this procedure for each connected
receiver and DVR.
17
14 Access the ACU Web Interface
The ACU offers a local web interface that can be
used to check system status, update software,
and configure all aspects of the system.
Figure 28 ACU PC Connection Options
Wired via Vessel Network
Vessel LAN
There are a number of ways to connect a
computer to the ACU to access its web interface:
Option 1 - Wired via the vessel’s network
Red (+42V)
Black (Gnd)
Not Used
Wht/Gry
Gry/Wht
Wht/Org
Org/Wht
Not Used
Wht/Brn
Brn/Wht
Wht/Blu
Blu/Wht
ANTENNA
ETHERNET
FUSE
3.15A
250V~
FAST ACTING
AC INPUT
100-240V~
160W MAX
50/60 HZ
Option 4 - Wireless direct connection
Tested to comply
with FCC Standards
This device complies with Part 15 of the FCC rules. Operation is subject
to the following two conditions: (1) This device must not cause harmful
interence, and (2) This device must accept any interference received,
including interference that may cause undesired operation.
Wi-Fi
requirements
KVH and TracVision are registered
trademarks of KVH Industries, Inc.
Ethernet
Option 2 - Wireless via the vessel’s network
Option 3 - Wired direct connection
RS232
Meets
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
OR
Wireless via Vessel Network
Vessel LAN
Option 1 - Wired via Vessel Network
NOTE: As an alternative, instead of using DHCP,
you may assign a static IP address to the ACU. See
“Changing Network Settings” on page 20.
Wi-Fi Antenna
Red (+42V)
Black (Gnd)
Not Used
Wht/Gry
Gry/Wht
Wht/Org
Org/Wht
Not Used
Wht/Brn
Brn/Wht
Wht/Blu
Blu/Wht
ANTENNA
ETHERNET
FUSE
3.15A
250V~
FAST ACTING
AC INPUT
100-240V~
160W MAX
50/60 HZ
Ethernet
ETHERNET
FUSE
3.15A
250V~
FAST ACTING
AC INPUT
100-240V~
160W MAX
50/60 HZ
If there is no network onboard the vessel, or no
router (DHCP server) is detected, the ACU will
assign itself an IP address that begins with
169.254 (169.254.x.x). In this case, you can
connect your PC directly to the Ethernet port. If
your PC is configured for DHCP (default), it
should automatically receive an IP address on
the same IP network as the ACU.
18
ANTENNA
RS232
Tested to comply
with FCC Standards
Meets
This device complies with Part 15 of the FCC rules. Operation is subject
to the following two conditions: (1) This device must not cause harmful
interence, and (2) This device must accept any interference received,
including interference that may cause undesired operation.
Wi-Fi
requirements
KVH and TracVision are registered
trademarks of KVH Industries, Inc.
OR
Wireless Direct
Wi-Fi Antenna
Option 2 - Wireless via Vessel Network
Option 3 - Wired Direct
Wi-Fi
requirements
KVH and TracVision are registered
trademarks of KVH Industries, Inc.
Wired Direct
CAUTION
ANTENNA
Red (+42V)
Black (Gnd)
Not Used
Wht/Gry
Gry/Wht
Wht/Org
Org/Wht
Not Used
Wht/Brn
Brn/Wht
Wht/Blu
Blu/Wht
If you wish to connect the ACU to the vessel’s
network using a wireless connection, change the
ACU’s Wi-Fi State to Infrastructure (default
setting is Ad Hoc). In addition, enter the vessel
network’s SSID and WPA_PSK password (if
applicable) into the ACU. See “Changing
Network Settings” on page 20 for details.
Tested to comply
with FCC Standards
This device complies with Part 15 of the FCC rules. Operation is subject
to the following two conditions: (1) This device must not cause harmful
interence, and (2) This device must accept any interference received,
including interference that may cause undesired operation.
OR
RISK OF ELECTRIC SHOCK
DO NOT OPEN
NOTE: If the ACU is connected to the same network
as a TracPhone satellite communications system,
KVH Technical Support will be able to connect
remotely to download diagnostic data.
RS232
Meets
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
Red (+42V)
Black (Gnd)
Not Used
Wht/Gry
Gry/Wht
Wht/Org
Org/Wht
Not Used
Wht/Brn
Brn/Wht
Wht/Blu
Blu/Wht
By default, the ACU’s Ethernet port is configured
as a DHCP client, which means the vessel’s
router can automatically assign it an IP address
when connected to the ACU’s Ethernet port. In
this case, simply connect your PC to the network.
ETHERNET
FUSE
3.15A
250V~
FAST ACTING
AC INPUT
100-240V~
160W MAX
50/60 HZ
RS232
Tested to comply
with FCC Standards
Meets
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
This device complies with Part 15 of the FCC rules. Operation is subject
to the following two conditions: (1) This device must not cause harmful
interence, and (2) This device must accept any interference received,
including interference that may cause undesired operation.
Wi-Fi
requirements
KVH and TracVision are registered
trademarks of KVH Industries, Inc.
14 Continued Access the ACU Web Interface
Option 4 - Wireless Direct
Figure 29 ACU Web Interface Login Screen
By default, the ACU’s built-in Wi-Fi adapter is
configured for an Ad-Hoc connection, with
security disabled. This allows you to connect a
PC directly to the ACU via its wireless antenna.
NOTE: When setting up a wireless network, be sure
to apply security settings to protect your network
from outside intrusion (see “Changing Network
Settings” on page 20 for details).
Access the Web Interface
Once your PC is connected to the ACU using one
of the options above, follow the steps below to
access the ACU’s web interface.
Figure 30 ACU Web Interface Home Page
a. Find the ACU’s IP address on the ACU’s
front panel display.
If you are connecting via the vessel’s network
or wired directly to the ACU’s Ethernet port
(options 1-3), go to About System > View ENet
Settings > IP Address.
If you are connecting via a direct wireless
connection to the ACU (option 4), go to About
System > View Wi-Fi Settings > IP Address.
NOTE: Refer to “ACU Menu Structure” on page 28
for a flowchart of all ACU menu items.
NOTE: The ACU is Bonjour®-enabled. If the ACU is
connected to the vessel’s network, you can use
Bonjour to connect to the ACU using a PC on the
same network, without requiring the IP address. The
ACU is displayed in Bonjour as: hd7-<ACU serial
number>. For more information, visit
www.apple.com/support/bonjour.
b. Open a web browser on your PC and enter
the ACU’s IP address in the address bar.
c. At the Login window, enter the following
user name and password (see Figure 29):
Username: admin
Password: password
19
14 Continued Access the ACU Web Interface
Changing Network Settings
Figure 31 ACU Web Interface Settings Page
All of the ACU’s network settings can be easily
changed at the Settings page of the web interface
(see Figure 31).
NOTE: You can also change network settings at the
ACU’s front panel under the System Settings menu.
See “ACU Menu Structure” on page 28.
Ethernet Settings
•
Select Disabled, Static, or DHCP mode.
•
If you select Static, enter the associated static
IP address, subnet, gateway, and broadcast
(see Figure 32).
Wireless Settings
•
Select Off, Ad Hoc, or Infrastructure mode.
•
If you select Ad Hoc, it is highly
recommended that you select the WEP
security mode and enter a unique password
(see Figure 33). This will prevent
unauthorized access to the ACU’s wireless
connection.
•
If you select Infrastructure, enter the
associated SSID and WPA_PSK security
password for the vessel’s wireless network
(see Figure 34).
Figure 32 Editing Ethernet Settings (Static IP Example)
Figure 33 Editing Wireless Settings (Ad Hoc Example)
NOTE: The ACU’s Wi-Fi adapter only supports
WPA_PSK wireless security with TKIP encryption.
Figure 34 Editing Wireless Settings (Infrastructure Example)
20
15 Update the System Software
Choose any of the options below to ensure the
latest software is installed in the system.
Figure 35 ACU Check for Updates and Software Version
NOTE: You can view the currently installed software
version at the System Details page of the ACU’s web
interface. You can also view it on the ACU’s front
panel; go to About System > View Software Info.
Option 1 - Use an Internet Connection
If the TracVision system is connected to the
Internet, go to the ACU web interface and click
Check for Updates (see Figure 35). Then follow
the onscreen instructions to check for and install
new software.
Figure 36 ACU Web Interface Software Updates Page
Option 2 - Use a Laptop
If you have the new software file saved on your
laptop, connect your laptop to the TracVision
system via its network connection. At the
Settings page of the ACU’s web interface, click
Software Update (see Figure 36). Then browse to
the file stored on your laptop and click Check
File.
Figure 37 USB Port on ACU
Option 3 - Use a USB Flash Drive
If you have the new software file saved on a USB
flash drive, plug the flash drive into the ACU’s
USB port and follow the instructions on the front
panel display (see Figure 37).
NOTE: Make sure the software update file is located
in the root directory of the USB flash drive and no
other .kvh file is saved on the drive.
TRACKING
DIRECTV
®
CONTROL UNIT
MENU
CHANGE
S ATS
99/101/103
ACCEPT
EXIT
ANTENNA
POWER
USB Port
Figure 38 Software Update via iPhone or iPod touch
Option 4 - Use an iPhone® or iPod touch®
If you have the TracVision application loaded on
your iPhone/iPod touch, and it is configured for
use with the network, follow the app’s onscreen
instructions to check for and install the new
software (see Figure 38).
NOTE: You can download the TracVision app for free
from the Apple iTunes® App Store.
21
16 Educate the Customer
Before you leave the vessel, test the system to
ensure the antenna works properly. Then give
the Customer Welcome Kit to the customer,
provide any passwords you set up, and explain
how to use the system and access the ACU web
interface. Ensure the customer understands the
following:
22
•
Keep the radome installed on the antenna at
all times. The radome protects the antenna’s
moving parts from wind, rain, and debris.
•
The antenna must have a clear view of the
sky to receive satellite signals. Common
causes of blockage include bridges and masts.
•
Clean the radome regularly. Dirt buildup can
affect reception. Heavy rain or snow might
also temporarily interrupt reception.
•
The vessel must be located within the
satellites’ coverage area to receive satellite TV
signals. To view coverage information, visit
www.kvh.com/footprint.
•
Please register the system with KVH. The
registration process is quick, easy, online, and
ensures the best possible service from KVH.
Visit www.kvh.com/register for details.
•
You need to activate any connected receivers
and DVRs for the desired satellite TV service
before you can watch television. KVH can
help activate a DIRECTV or DISH Network
receiver/DVR; just call KVH’s Activation
Department at 1-866-551-8004 for DIRECTV
or 1-866-399-8509 for DISH Network.
•
Refer to the supplied TracVision HD7 User’s
Guide for operation instructions.
•
You can use the KVH TracVision iPhone/
iPod touch app to communicate with the
TracVision system, as long as it is connected
to the vessel’s onboard network. You can
download the app for free at the Apple
iTunes store.
Figure 39 Example of Blockage
TracVision
Figure 40 TracVision iPhone/iPod touch App
A Wiring Non-SWM Receivers
Appendix
The following wiring diagrams show how to
connect non-SWM receivers and DVRs to the
system. Non-SWM receivers/DVRs include
DIRECTV Latin America, DISH Network, Bell
TV, and legacy DIRECTV receivers.
Wiring Up to 4 Non-SWM Receivers
Antenna
SWM
(RF1)
RF3 RF4
Power
Data
ACU
18V
SAT
SWM
Power
Inserter
18V
SAT
DC
20V
D I R E C T V
CONTROL UNIT
MENU
CHANGE
S AT S
9 9 / 1 0 1 / 1 0 3
ACCEPT
EXIT
ANTENNA
POWER
ANT
IN
Vessel
AC Power
13V
SAT
13V
SAT
Multiswitch
Rx1
Vessel
AC Power
T R AC K I N G
®
Not Used
Not Used*
SWM
Power
Supply
Rx1
Rx2
Rx2
Rx3
Rx3
Rx4
Rx4
Receiver #4
Satellite In
RR AUDIO
AUDIO LL VIDEO
VIDEO
DIGITAL
DIGITALAUDIO
AUDIO
OUTPUT
OUTPUT
SATELLITE
SATELLITEIN
IN
13/18V
13/18V 150mA
150mA
8VSB
8VSB
TV/ANTENNA/
TV/ANTENNA/
CABLE
CABLEIN
IN
TV
TVSET
SET
OUT
OUT
Pr
Pr
Satellite In
Pb
Pb
YY
S-VIDEO
S-VIDEO
8VSB
8VSB
TV/ANTENNA/
TV/ANTENNA/
CABLE
CABLEIN
IN
Pr
Pr
Pb
Pb
YY
S-VIDEO
S-VIDEO
8VSB
8VSB
TV/ANTENNA/
TV/ANTENNA/
CABLE
CABLEIN
IN
ETHERNET
ETHERNET
USB
USB
PHONE
PHONE
Receiver #2
RR AUDIO
AUDIO LL VIDEO
VIDEO
DIGITAL
DIGITALAUDIO
AUDIO
OUTPUT
OUTPUT
SATELLITE
SATELLITEIN
IN
13/18V
13/18V 150mA
150mA
PHONE
PHONE
Receiver #3
TV
TVSET
SET
OUT
OUT
Satellite In
USB
USB
RR AUDIO
AUDIO LL VIDEO
VIDEO
DIGITAL
DIGITALAUDIO
AUDIO
OUTPUT
OUTPUT
SATELLITE
SATELLITEIN
IN
13/18V
13/18V 150mA
150mA
ETHERNET
ETHERNET
TV
TVSET
SET
OUT
OUT
Pr
Pr
Pb
Pb
YY
S-VIDEO
S-VIDEO
ETHERNET
ETHERNET
USB
USB
PHONE
PHONE
Receiver #1
Satellite In
RR AUDIO
AUDIO LL VIDEO
VIDEO
DIGITAL
DIGITALAUDIO
AUDIO
OUTPUT
OUTPUT
SATELLITE
SATELLITEIN
IN
13/18V
13/18V 150mA
150mA
8VSB
8VSB
TV/ANTENNA/
TV/ANTENNA/
CABLE
CABLEIN
IN
TV
TVSET
SET
OUT
OUT
Pr
Pr
Pb
Pb
YY
S-VIDEO
S-VIDEO
ETHERNET
ETHERNET
USB
USB
PHONE
PHONE
*The supplied SWM power inserter, shown above, is required, since it supplies
power to the antenna’s LNB. However, its IRD connector is not used in this
configuration; it is reserved for a SWM splitter connection only.
23
A Continued Wiring Non-SWM Receivers
Appendix
Wiring More than 4 Non-SWM Receivers
Antenna
SWM
Not Used*
SWM
(RF1)
RF3 RF4
Power
Data
ACU
T R AC K I N G
Input
Input
INPUT
CONTROL UNIT
CHANGE
S AT S
9 9 / 1 0 1 / 1 0 3
ACCEPT
EXIT
POWER
INPUT
Splitter
OUT
Out
MENU
ANTENNA
Splitter
OUT
D I R E C T V
®
OUT
Out
OUT
Out
Vessel
AC Power
Out
Vessel
AC Power
Sat A Sat A
18V 13V
Not Used
SWM
Power
Inserter
Note: You can use a 16-output
or 32-output multiswitch instead
to connect up to 16 or 32 receivers.
Sat B Sat B
18V 13V
Power
Supply
Multiswitch
Rx1
Rx3
Rx2
Rx5
Rx4
Rx7
Rx6
Rx8
OK to connect up to
7 additional receivers
Receiver #1
Satellite In
RR AUDIO
AUDIO LL VIDEO
VIDEO
DIGITAL
DIGITALAUDIO
AUDIO
OUTPUT
OUTPUT
SATELLITE
SATELLITEIN
IN
13/18V
13/18V 150mA
150mA
8VSB
8VSB
TV/ANTENNA/
TV/ANTENNA/
CABLE
CABLEIN
IN
TV
TVSET
SET
OUT
OUT
Pr
Pr
Pb
Pb
YY
S-VIDEO
S-VIDEO
ETHERNET
ETHERNET
USB
USB
PHONE
PHONE
*The supplied SWM power inserter, shown above, is required, since it supplies
power to the antenna’s LNB. However, its IRD connector is not used in this
configuration; it is reserved for a SWM splitter connection only.
24
A Continued Wiring Non-SWM Receivers
Appendix
Wiring SWM and Non-SWM Receivers
Antenna
SWM
(RF1)
RF3 RF4
ACU
Power
Supply
18V
SAT
Vessel
AC Power
18V
SAT
T R AC K I N G
DC
20V
D I R E C T V
®
CONTROL UNIT
MENU
CHANGE
S AT S
9 9 / 1 0 1 / 1 0 3
ACCEPT
POWER
ANT
IN
Vessel
AC Power
13V
SAT
Non-SWM Receivers/DVRs
(DIRECTV Latin America,
DISH Network, Bell TV, and
Legacy DIRECTV receivers)
13V
SAT
Multiswitch
Rx1
Vessel
AC Ground
8-Way Splitter
Rx1
Rx2
Rx2
EXIT
ANTENNA
Not Used
SWM
Power
Inserter
SWM
Receivers/DVRs
Power
Data
IRD
SWM
Rx3
Rx3
Rx4
Rx4
Receiver #4
Satellite In
RR AUDIO
AUDIO LL VIDEO
VIDEO
DIGITAL
DIGITALAUDIO
AUDIO
OUTPUT
OUTPUT
Satellite In
(SWM-1)
DIRECTV
H23 Receiver
VIDEO OUT
S-VIDEO OUT
DIGITAL AUDIO
OUT OPTICAL
AUDIO OUT
8VSB
8VSB
TV/ANTENNA/
TV/ANTENNA/
CABLE
CABLEIN
IN
TV
TVSET
SET
OUT
OUT
Pr
Pr
Satellite In
COMPONENT OUT
SATELLITE IN
(SWM-1)
USB
SATELLITE
SATELLITEIN
IN
13/18V
13/18V 150mA
150mA
ETHERNET
Pb
Pb
YY
S-VIDEO
S-VIDEO
USB
USB
PHONE
PHONE
Receiver #3
RR AUDIO
AUDIO LL VIDEO
VIDEO
PHONE JACK
DIGITAL
DIGITALAUDIO
AUDIO
OUTPUT
OUTPUT
ETHERNET
ETHERNET
HDMI OUT
SATELLITE
SATELLITEIN
IN
13/18V
13/18V 150mA
150mA
8VSB
8VSB
TV/ANTENNA/
TV/ANTENNA/
CABLE
CABLEIN
IN
TV
TVSET
SET
OUT
OUT
Pr
Pr
Pb
Pb
YY
S-VIDEO
S-VIDEO
Supports up to 7 Additional Tuners
Each SWM Receiver = 1 Tuner
Each SWM DVR = 2 Tuners
Genie DVR = 5 Tuners
ETHERNET
ETHERNET
Satellite In
8VSB
8VSB
TV/ANTENNA/
TV/ANTENNA/
CABLE
CABLEIN
IN
PHONE
PHONE
Receiver #2
RR AUDIO
AUDIO LL VIDEO
VIDEO
DIGITAL
DIGITALAUDIO
AUDIO
OUTPUT
OUTPUT
SATELLITE
SATELLITEIN
IN
13/18V
13/18V 150mA
150mA
USB
USB
TV
TVSET
SET
OUT
OUT
Pr
Pr
Pb
Pb
YY
S-VIDEO
S-VIDEO
ETHERNET
ETHERNET
USB
USB
PHONE
PHONE
Receiver #1
Satellite In
RR AUDIO
AUDIO LL VIDEO
VIDEO
DIGITAL
DIGITALAUDIO
AUDIO
OUTPUT
OUTPUT
SATELLITE
SATELLITEIN
IN
13/18V
13/18V 150mA
150mA
8VSB
8VSB
TV/ANTENNA/
TV/ANTENNA/
CABLE
CABLEIN
IN
TV
TVSET
SET
OUT
OUT
Pr
Pr
Pb
Pb
YY
S-VIDEO
S-VIDEO
ETHERNET
ETHERNET
USB
USB
PHONE
PHONE
25
B Configuring Non-SWM Receivers
Follow the steps below to set up the TracVision
system to use the customer’s selected satellite TV
service and configure non-SWM receivers and
DVRs.
Appendix
Figure 41 Web Interface Login Screen
Select the Satellite TV Service on the ACU
Follow the steps below to set up the TracVision
system for the customer’s satellite TV service.
NOTE: If you don’t have access to the web interface,
you can change the service setting at the ACU’s front
panel. Go to Advanced Options > Change Sat Service.
a. Using a computer connected to the ACU’s
network, open a web browser and enter the
ACU’s IP address in the address bar.
b. At the Login window, enter the following
user name and password (see Figure 41):
Username: admin
Password: password
c. At the Settings page, click Advanced Settings
(see Figure 42).
d. Select the desired service provider. Then click
Change Service.
26
Figure 42 ACU Web Interface Advanced Settings Page
B Continued Configuring Non-SWM Receivers
Set Up Each Receiver/DVR
Appendix
Follow the steps below to configure non-SWM
receivers/DVRs.
DISH Network and Bell TV Receivers/DVRs
Follow the steps below to run one Check Switch
test on each connected receiver and DVR.
NOTE: Once the receivers/DVRs are set up, you can
switch satellites as needed using the ACU front panel
buttons, web interface, or TracVision iPhone/iPod
touch app.
a. Ensure the antenna has an unobstructed view
of the sky.
b. Using the receiver’s remote control (and a
connected television), go to the “Point Dish/
Signal Strength” screen (press MENU, 6, 1, 1
on most receiver models).
c. Choose Check Switch, then press SELECT.
d. Choose Test (DISH Network) or Check
(Bell TV), then press SELECT.
e. Wait up to 10 minutes for the test to complete
and the receiver’s Program Guide to load.
Once complete, the Check Switch displays
the current satellite, followed by “OK.”
f.
Using the receiver’s remote control, select the
Program Guide to ensure it has loaded
properly.
DIRECTV Latin America and Legacy Non-SWM
DIRECTV Receivers/DVRs
Using the receiver’s remote control (and a
connected television), set the Satellite DISH Type
to “Round.” If you are configuring a legacy
DIRECTV receiver, be sure to also choose
“Multiswitch.”
27
C ACU Menu Structure
Appendix
ACU
MENUS
TRACKING
DIRECTV
®
CONTROL UNIT
MENUS
CHANGE
SATS
99-101-103
ACCEPT
EXIT
ANTENNA
POWER
ABOUT SYSTEM?
NEXT
YES
Next
SYSTEM SETTINGS?
NEXT
YES
Yes
A D VA N C E D O P T I O N S ?
NEXT
YES
Yes
Yes
VIEW SERIAL NUMBERS?
CHANGE SATELLITES?
CALIBRATE GYROS?
Next
Next
Next
Yes
View Serial Numbers:
•
•
Next
Yes
ACU
•
•
Bell TV: 82 or 91
•
DISH Network: 61, 77,
110, 119, or 129
Yes
View Wi-Fi Settings:
•
Mode: Ad-hoc,
Infrastructure, or
Disabled
•
•
•
•
•
SSID
•
Password
Next
Gateway
Subnet Mask
Security: WEP or
Disabled
Yes
•
•
•
•
IP Address
Gateway
Subnet Mask
Yes
•
•
•
Frequency
•
Network ID
Application
Yes
View Input Voltages:
Antenna VDC
ACU VDC
FEC Code: Auto, 1-2,
3-4, 5-6, or 7-8
Mode: Ad-hoc,
Infrastructure, or
Disabled
•
•
•
•
•
SSID
CHANGE SAT SERVICE?
IP Address
Next
•
Password
Yes
Gateway
Subnet Mask
Security: WEP or
Disabled
ETHERNET SETTINGS?
Set the Satellite Service
Provider: Bell TV, DIRECTV,
DIRECTV Latin America, or
DISH Network
RESET TO DEFAULTS?
Yes
Next
Yes
Reset to Factory Defaults:
Modify Ethernet Settings:
•
State: DHCP, Static, or
Disabled
•
•
•
IP Address
Gateway
Subnet Mask
ADJUST BRIGHTNESS?
Operating System
VIEW POWER INPUT?
Symbol Rate
•
Yes
•
•
Modify Satellite Parameters
for a Selected Satellite/
Polarization:
Yes
View Software Versions:
•
•
Yes
State
VIEW SOFTWARE INFO?
Next
Next
Modify Wi-Fi Settings:
IP Address
View Ethernet Settings:
UPDATE SATELLITES?
WI-FI SETTINGS?
VIEW ENET SETTINGS?
Next
DIRECTV: 99-101-103 or
101
Yes
Recalibrates Antenna Gyro
Select Among Satellites for
the Selected Service:
Antenna
VIEW WI-FI SETTINGS?
28
Next
Modify LCD Screen
Brightness: Low, Medium, or
High
•
•
•
Satellite Parameters
Network Settings
Reflash System
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