Lenovo ThinkPad P70 notebook computer User Guide

ThinkPad P70 User Guide

Contents

Read this first . . . . . . . . . . . . . . v

Important safety information . . . . . . . . . . vi

Conditions that require immediate action . .

vii

Service and upgrades . . . . . . . . . .

vii

Power cords and power adapters . . . . .

viii

Extension cords and related devices . . . . . ix

Plugs and outlets . . . . . . . . . . . . . ix

Power supply statement . . . . . . . . . . ix

External devices . . . . . . . . . . . . .

x

General battery notice . . . . . . . . . . .

x

Notice for removable rechargeable battery . . .

x

Laser compliance statement . . . . . . . .

x

Notice for non-rechargeable coin-cell battery . . xi

Heat and product ventilation . . . . . . . . xi

Electrical current safety information . . . .

xii

Liquid crystal display (LCD) notice . . . . .

xiii

Using headphones or earphones. . . . . .

xiii

Additional safety information . . . . . . .

xiv

Chapter 1. Product overview . . . . . . 1

Locating computer controls, connectors, and indicators. . . . . . . . . . . . . . . . . .

1

Front view. . . . . . . . . . . . . . . .

1

Left-side view . . . . . . . . . . . . . .

3

Right-side view. . . . . . . . . . . . . .

4

Rear view . . . . . . . . . . . . . . . .

6

Bottom view . . . . . . . . . . . . . . .

7

Status indicators . . . . . . . . . . . . .

8

Locating important product information . . . . . .

9

Machine type and model label . . . . . . . .

9

FCC ID and IC Certification number . . . .

10

Labels for the Windows operating systems . .

11

Features . . . . . . . . . . . . . . . . .

11

Specifications . . . . . . . . . . . . . . .

13

Operating environment . . . . . . . . . . .

13

Lenovo programs . . . . . . . . . . . . .

14

Accessing Lenovo programs . . . . . . .

14

An introduction to Lenovo programs . . . .

14

Chapter 2. Using your computer . . .

19

Registering your computer . . . . . . . . . .

19

Frequently asked questions . . . . . . . . .

19

Getting help about the Windows operating system . . . . . . . . . . . . . . . . . .

21

Using the multi-touch screen . . . . . . . . .

21

Special keys . . . . . . . . . . . . . . .

23

Using the ThinkPad pointing device . . . . . .

25

© Copyright Lenovo 2015

Using the TrackPoint pointing device . . . .

26

Using the trackpad with buttons . . . . . .

26

Customizing the ThinkPad pointing device . .

28

Replacing the cap on the pointing stick . . .

28

Power management . . . . . . . . . . . .

28

Using the ac power adapter. . . . . . . .

28

Using the battery . . . . . . . . . . . .

29

Managing the battery power . . . . . . .

32

Power-saving modes . . . . . . . . . .

32

Connecting to the network . . . . . . . . . .

33

Ethernet connections . . . . . . . . . .

33

Wireless connections . . . . . . . . . .

33

Using audio features . . . . . . . . . . . .

36

Using the camera . . . . . . . . . . . . .

36

Using the color sensor . . . . . . . . . . .

37

Using an ExpressCard, a media card, or a smart card . . . . . . . . . . . . . . . . . . .

37

Using an external display . . . . . . . . . .

39

Connecting an external display . . . . . .

39

Choosing a display mode . . . . . . . .

40

Changing display settings . . . . . . . .

40

Chapter 3. Enhancing your computer . . . . . . . . . . . . . . .

41

Finding ThinkPad options . . . . . . . . . .

41

ThinkPad Pen Pro . . . . . . . . . . . . .

41

ThinkPad Workstation Dock . . . . . . . . .

43

Docking station overview . . . . . . . . .

43

Attaching the docking station to your computer . . . . . . . . . . . . . . .

45

Detaching the docking station from your computer . . . . . . . . . . . . . . .

45

Guideline on connecting multiple external displays to the docking station . . . . . .

46

Chapter 4. You and your computer . .

47

Accessibility and comfort . . . . . . . . . .

47

Ergonomic information. . . . . . . . . .

47

Comfort . . . . . . . . . . . . . . .

48

Accessibility information . . . . . . . . .

48

Traveling with your computer . . . . . . . . .

51

Travel tips . . . . . . . . . . . . . . .

51

Travel accessories . . . . . . . . . . .

51

Chapter 5. Security . . . . . . . . . .

53

Using passwords. . . . . . . . . . . . . .

53

Typing passwords . . . . . . . . . . .

53

Power-on password . . . . . . . . . . .

53

i

Supervisor password . . . . . . . . . .

54

Hard disk passwords . . . . . . . . . .

55

Hard disk security . . . . . . . . . . . . .

57

Setting the security chip . . . . . . . . . . .

58

Using the fingerprint reader. . . . . . . . . .

59

Notice on deleting data from your storage drive. .

62

Using firewalls . . . . . . . . . . . . . . .

62

Protecting data against viruses . . . . . . . .

62

Chapter 6. Advanced configuration . .

65

Installing a new operating system . . . . . . .

65

Installing the Windows 7 operating system . .

65

Installing the Windows 10 operating system .

66

Installing device drivers . . . . . . . . . . .

67

Using the ThinkPad Setup program . . . . . .

67

Main menu . . . . . . . . . . . . . .

68

Config menu. . . . . . . . . . . . . .

68

Date and Time menu . . . . . . . . . .

74

Security menu . . . . . . . . . . . . .

74

Startup menu . . . . . . . . . . . . .

79

Restart menu . . . . . . . . . . . . .

80

Updating the UEFI BIOS . . . . . . . . .

81

Using system management. . . . . . . . . .

81

Setting management features . . . . . . .

82

Chapter 7. Preventing problems . . .

85

General tips for preventing problems . . . . . .

85

Making sure device drivers are up-to-date . . . .

86

Taking care of your computer . . . . . . . . .

87

Cleaning the cover of your computer . . . .

88

Chapter 8. Troubleshooting computer problems . . . . . . . . . . . . . . .

91

Diagnosing problems . . . . . . . . . . . .

91

Troubleshooting . . . . . . . . . . . . . .

91

Computer stops responding . . . . . . .

91

Spills on the keyboard . . . . . . . . . .

92

Error messages . . . . . . . . . . . .

92

Beep errors . . . . . . . . . . . . . .

94

Memory module problems . . . . . . . .

94

Networking problems . . . . . . . . . .

95

Problems with the keyboard and other pointing devices . . . . . . . . . . . . . . . .

97

Problems with the display and multimedia devices . . . . . . . . . . . . . . . .

97

Fingerprint reader problems. . . . . . . .

102

Battery and power problems . . . . . . .

102

Problems with drives and other storage drives . . . . . . . . . . . . . . . .

105

A software problem . . . . . . . . . . .

105

Problems with ports and connectors . . . .

106

Chapter 9. Recovery overview . . .

107

Recovery overview for the Windows 7 operating system . . . . . . . . . . . . . . . . . .

107

Creating and using a recovery media . . . .

107

Performing backup and recovery operations . . . . . . . . . . . . . .

108

Using the Rescue and Recovery workspace . . . . . . . . . . . . . .

109

Creating and using a rescue medium . . . .

110

Reinstalling preinstalled programs and device drivers . . . . . . . . . . . . . . . .

111

Solving recovery problems . . . . . . . .

111

Recovery overview for the Windows 10 operating system . . . . . . . . . . . . . . . . . .

112

Resetting your computer . . . . . . . . .

112

Using advanced startup options . . . . . .

112

Recovering your operating system if Windows

10 fails to start . . . . . . . . . . . . .

113

Creating and using a recovery USB drive . .

113

Chapter 10. Replacing devices . . .

115

Static electricity prevention . . . . . . . . . .

115

Replacing the removable battery . . . . . . .

115

Installing or replacing the micro SIM card . . . .

117

Replacing the bottom cover . . . . . . . . .

118

Replacing the optical drive . . . . . . . . . .

119

Replacing the wireless-WAN card . . . . . . .

120

Replacing the M.2 solid-state drive . . . . . .

123

Replacing the keyboard . . . . . . . . . . .

125

Replacing the coin-cell battery . . . . . . . .

128

Replacing the hard disk drive under the bottom cover . . . . . . . . . . . . . . . . . .

131

Replacing the hard disk drive in the Serial Ultrabay

Enhanced bay . . . . . . . . . . . . . . .

132

Replacing the memory module under the bottom cover . . . . . . . . . . . . . . . . . .

135

Replacing the memory module under the keyboard . . . . . . . . . . . . . . . . .

136

Chapter 11. Getting support . . . .

139

Before you contact Lenovo . . . . . . . . . .

139

Getting help and service . . . . . . . . . . .

139

Using diagnostic programs . . . . . . . .

140

Lenovo Support Web site. . . . . . . . .

140

Calling Lenovo . . . . . . . . . . . . .

140

Purchasing additional services . . . . . . . .

141

Appendix A. Supplemental information on the Ubuntu operating system. . . . . . . . . . . . . . . .

143

Appendix B. Regulatory information . . . . . . . . . . . . .

147

ii


Wireless related information . . . . . . . . .

147

Location of the UltraConnect™ wireless antennas . . . . . . . . . . . . . . .

148

Wireless-radio compliance information . . .

149

Locating wireless regulatory notices . . . .

149

Certification related information . . . . . . . .

149

Export classification notice . . . . . . . . . .

150

Electronic emission notices. . . . . . . . . .

150

Federal Communications Commission

Declaration of Conformity . . . . . . . .

150

Industry Canada Class B emission compliance statement . . . . . . . . . . . . . . .

150

European Union - Compliance to the

Electromagnetic Compatibility Directive . . .

151

German Class B compliance statement . . .

151

Korea Class B compliance statement . . . .

152

Japan VCCI Class B compliance statement . .

152

Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase . . . . . . . . . . . . . . . .

152

Japan notice for ac power cord . . . . . .

152

Lenovo product service information for

Taiwan . . . . . . . . . . . . . . . .

152

Eurasian compliance mark . . . . . . . . . .

152

Brazil audio notice . . . . . . . . . . . . .

152

Appendix C. WEEE and recycling statements . . . . . . . . . . . . .

153

Important WEEE information . . . . . . . . .

153

Japan recycling statements . . . . . . . . .

153

Recycling information for Brazil . . . . . . . .

154

Battery recycling information for the European

Union . . . . . . . . . . . . . . . . . .

154

Battery recycling information for Taiwan . . . . .

155

Battery recycling information for the United States and Canada . . . . . . . . . . . . . . . .

155

Recycling information for China . . . . . . . .

155

Appendix D. Restriction of Hazardous

Substances Directive (RoHS) . . . .

157

European Union RoHS . . . . . . . . . . .

157

Turkish RoHS . . . . . . . . . . . . . . .

157

Ukraine RoHS . . . . . . . . . . . . . . .

157

India RoHS . . . . . . . . . . . . . . . .

157

China RoHS. . . . . . . . . . . . . . . .

158

Appendix E. ENERGY STAR model information . . . . . . . . . . . . .

159

Appendix F. Notices . . . . . . . . .

161

Trademarks . . . . . . . . . . . . . . . .

162


iii

Read this first

Be sure to follow the important tips given here to get the most use and enjoyment out of your computer.

Failure to do so might lead to discomfort or injury, or cause the computer to fail.

Protect yourself from the heat that your computer generates.

When your computer is turned on or the battery is charging, the base, the palm rest, and some other parts may become hot. The temperature they reach depends on the amount of system activity and the level of charge in the battery.

Extended contact with your body, even through clothing, could cause discomfort or even a skin burn.

• Avoid keeping your hands, your lap, or any other part of your body in contact with a hot section of the computer for any extended time.

• Periodically take hands from using the keyboard by lifting your hands from the palm rest.

Protect yourself from the heat generated by the ac power adapter.

When the ac power adapter is connected to an electrical outlet and your computer, it generates heat.

Extended contact with your body, even through clothing, may cause a skin burn.

• Do not place the ac power adapter in contact with any part of your body while it is in use.

• Never use it to warm your body.

Prevent your computer from getting wet.

To avoid spills and the danger of electrical shock, keep liquids away from your computer.

Protect the cables from being damaged.

Applying strong force to cables may damage or break them.

Route communication lines, or the cables of an ac power adapter, a mouse, a keyboard, a printer, or any other electronic device, so that they cannot be walked on, tripped over, pinched by your computer or other objects, or in any way subject to treatment that could interfere with the operation of your computer.


v

Protect your computer and data when moving it.

Before moving a computer equipped with a hard disk drive , do one of the following:

• Turn it off.

• Put it in sleep mode.

• Put it in hibernation mode.

This helps to prevent damage to the computer, and possible loss of data.

Handle your computer gently.

Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy objects on your computer, display, or external devices.

Carry your computer carefully.

• Use a quality carrying case that provides adequate cushioning and protection.

• Do not pack your computer in a tightly packed suitcase or bag.

• Before putting your computer in a carrying case, make sure that it is off, in sleep mode, or in hibernation mode. Do not put a computer in a carrying case while it is turned on.

Important safety information

Note: Read the important safety information first.

This information can help you safely use your notebook computer. Follow and retain all information included with your computer. The information in this document does not alter the terms of your purchase agreement or the Limited Warranty. For more information, see “Warranty Information” in the Safety, Warranty, and Setup

Guide that comes with your computer.

Customer safety is important. Our products are developed to be safe and effective. However, personal computers are electronic devices. Power cords, power adapters, and other features can create potential safety risks that can result in physical injury or property damage, especially if misused. To reduce these risks, follow the instructions included with your product, observe all warnings on the product and in the operating instructions, and review the information included in this document carefully. By carefully following the information contained in this document and provided with your product, you can help protect yourself from hazards and create a safer computer work environment.

Note: This information includes references to power adapters and batteries. In addition to notebook computers, some products (such as speakers and monitors) ship with external power adapters. If you have such a product, this information applies to your product. In addition, computer products contain a coin-sized internal battery that provides power to the system clock even when the computer is unplugged, so the battery safety information applies to all computer products.

vi


Conditions

that require immediate action

Products

can become damaged due to misuse or neglect. Some product damage is serious enough

that

the product should not be used again until it has been inspected and, if necessary, repaired by

an

authorized servicer.

As

with any electronic device, pay close attention to the product when it is turned on. On very rare

occasions,

you might notice an odor or see a puff of smoke or sparks vent from your product. Or you

might

hear sounds like popping, cracking, or hissing. These conditions might merely mean that an

internal

electronic component has failed in a safe and controlled manner. Or, they might indicate

a

potential safety issue. However, do not take risks or attempt to diagnose the situation yourself.

Contact

the Customer Support Center for further guidance.

Frequently

inspect your computer and its components for damage or wear or signs of danger.

If

you have any question about the condition of a component, do not use the product. Contact

the

Customer Support Center or the product manufacturer for instructions on how to inspect the

product

and have it repaired, if necessary.

In

the unlikely event that you notice any of the following conditions, or if you have any safety

concerns

with your product, stop using the product and unplug it from the power source and

telecommunication

lines until you can speak to the Customer Support Center for further guidance.

• Power cords, plugs, power adapters, extension cords, surge protectors, or power supplies that are cracked, broken, or damaged.

• Signs of overheating, smoke, sparks, or fire.

• Damage to a battery (such as cracks, dents, or creases), discharge from a battery, or a buildup of foreign substances on the battery.

• A cracking, hissing, or popping sound, or strong odor that comes from the product.

• Signs that liquid has been spilled or an object has fallen onto the computer product, the power cord, or power adapter.

• The computer product, power cord, or power adapter has been exposed to water.

• The product has been dropped or damaged in any way.

• The product does not operate normally when you follow the operating instructions.

Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo

®

, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.

Service and upgrades

Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation. Only use a Service Provider who is approved to repair your particular product.

Note: Some computer parts can be upgraded or replaced by the customer. Upgrades typically are referred to as options. Replacement parts approved for customer installation are referred to as Customer

Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts. The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero. Before you remove the covers from a product equipped with a power cord, always make sure that the power is turned off and that the product is unplugged from any power source. If you have any questions or concerns, contact the Customer Support Center.


vii

Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety.

CAUTION:

Hazardous moving parts. Keep fingers and other body parts away.

CAUTION:

Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.

Power cords and power adapters

DANGER

Use only the power cords and power adapters supplied by the product manufacturer.

The power cords shall be safety approved. For Germany, it shall be H05VV-F, 3G, 0.75 mm

2

, or better. For other countries, the suitable types shall be used accordingly.

Never wrap a power cord around a power adapter or other object. Doing so can stress the cord in ways that can cause the cord to fray, crack, or crimp. This can present a safety hazard.

Always route power cords so that they will not be walked on, tripped over, or pinched by objects.

Protect power cords and power adapters from liquids. For instance, do not leave your power cord or power adapter near sinks, tubs, toilets, or on floors that are cleaned with liquid cleansers.

Liquids can cause a short circuit, particularly if the power cord or power adapter has been stressed by misuse. Liquids also can cause gradual corrosion of power cord terminals and/or the connector terminals on a power adapter, which can eventually result in overheating.

Ensure that all power cord connectors are securely and completely plugged into receptacles.

Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating (such as deformed plastic) at the ac input pins or anywhere on the power adapter.

Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way.

To prevent possible overheating, do not cover the power adapter with clothing or other objects when the power adapter is plugged into an electrical outlet.

viii


Extension cords and related devices

Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use are rated to handle the electrical requirements of the product. Never overload these devices. If power strips are used, the load should not exceed the power strip input rating. Consult an electrician for more information if you have questions about power loads, power requirements, and input ratings.

Plugs and outlets

DANGER

If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician.

Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.

Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity; otherwise, unstable voltage might damage your computer, data, or attached devices.

Some products are equipped with a three-pronged plug. This plug fits only into a grounded electrical outlet. This is a safety feature. Do not defeat this safety feature by trying to insert it into a non-grounded outlet. If you cannot insert the plug into the outlet, contact an electrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature. Never overload an electrical outlet. The overall system load should not exceed 80 percent of the branch circuit rating. Consult an electrician for more information if you have questions about power loads and branch circuit ratings.

Be sure that the power outlet you are using is properly wired, easily accessible, and located close to the equipment. Do not fully extend power cords in a way that will stress the cords.

Be sure that the power outlet provides the correct voltage and current for the product you are installing.

Carefully connect and disconnect the equipment from the electrical outlet.

Power supply statement

DANGER

Never remove the cover on a power supply or any part that has the following label attached.

Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.


ix

External devices

CAUTION:

Do not connect or disconnect any external device cables other than Universal Serial Bus (USB) and

1394 cables while the computer power is on; otherwise, you might damage your computer. To avoid possible damage to attached devices, wait at least five seconds after the computer is shut down to disconnect external devices.

General battery notice

DANGER

Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty.

Battery abuse or mishandling can cause overheat, liquid leakage, or an explosion. To avoid possible injury, do the following:

• Do not open, dissemble, or service any battery.

• Do not crush or puncture the battery.

• Do not short-circuit the battery, or expose it to water or other liquids.

• Keep the battery away from children

• Keep the battery away from fire.

Stop using the battery if it is damaged, or if you notice any discharge or the buildup of foreign materials on the battery leads.

Store the rechargeable batteries or products containing the rechargeable batteries at room temperature, charged to approximately 30 to 50% of capacity. We recommend that the batteries be charged about once per year to prevent overdischarge.

Do not put the battery in trash that is disposed of in landfills. When disposing of the battery, comply with local ordinances or regulations.

Notice for removable rechargeable battery

DANGER

Only recharge the battery strictly according to instructions included in the product documentation.

If the battery is incorrectly replaced, there is danger of an explosion. The battery contains a small amount of harmful substance.

Laser compliance statement

CAUTION:

When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: x


• Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.

• Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.

DANGER

Some laser products contain an embedded Class 3B laser diode. Note the following:

Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.

Notice for non-rechargeable coin-cell battery

DANGER

If

the coin-cell battery is incorrectly replaced, there is danger of an explosion. The battery contains

a

small amount of harmful substance.

Do

not heat to more than 100°C (212°F).

The

following statement applies to users in the state of California, U.S.A.

California

Perchlorate Information:

Products

containing manganese dioxide lithium coin-cell batteries may contain perchlorate.

Heat and product ventilation

DANGER

Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging. Notebook computers can generate a significant amount of heat due to their compact size. Always follow these basic precautions:

• When your computer is turned on or the battery is charging, the base, the palm rest, and some other parts may become hot. Avoid keeping your hands, your lap, or any other part of your body in contact with a hot section of the computer for any extended length of time. When you use the keyboard, avoid keeping your palms on the palm rest for a prolonged period of time.

Your computer generates some heat during normal operation. The amount of heat depends on the amount of system activity and the battery charge level. Extended contact with your body, even through clothing, could cause discomfort or even a skin burn. Periodically take breaks from using the keyboard by lifting your hands from the palm rest; and be careful not to use the keyboard for any extended length of time.

• Do not operate your computer or charge the battery near flammable materials or in explosive environments.


xi

• Ventilation slots, fans and/or heat sinks are provided with the product for safety, comfort, and reliable operation. These features might inadvertently become blocked by placing the product on a bed, sofa, carpet, or other flexible surface. Never block, cover, or disable these features.

• When the ac power adapter is connected to an electrical outlet and your computer, it generates heat. Do not place the adapter in contact with any part of your body while using it. Never use the ac power adapter to warm your body. Extended contact with your body, even through clothing, may cause a skin burn.

For your safety, always follow these basic precautions with your computer:

• Keep the cover closed whenever the computer is plugged in.

• Regularly inspect the outside of the computer for dust accumulation.

• Remove dust from vents and any perforations in the bezel. More frequent cleanings might be required for computers in dusty or high-traffic areas.

• Do not restrict or block any ventilation openings.

• Do not operate your computer inside furniture, as this might increase the risk of overheating.

• Airflow temperatures into the computer should not exceed 35°C (95°F).

Electrical current safety information

DANGER

Electric current from power, telephone, and communication cables is hazardous.

To avoid a shock hazard:

• Do not use your computer during a lightning storm.

• Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.

• Connect all power cords to a properly wired and grounded electrical outlet.

• Connect to properly wired outlets any equipment that will be attached to this product.

• Whenever possible, use one hand only to connect or disconnect signal cables.

• Never turn on any equipment when there is evidence of fire, water, or structural damage.

• Disconnect the attached power cords, battery, and all the cables before you open the device covers, unless instructed otherwise in the installation and configuration procedures.

• Do not use your computer until all internal parts enclosures are fastened into place. Never use the computer when internal parts and circuits are exposed.

DANGER

Connect and disconnect cables as described in the following procedures when installing, moving, or opening covers on this product or attached devices.

xii


To connect:

1. Turn everything OFF.

2. First, attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlets.

5. Turn devices ON.

To disconnect:

1. Turn everything OFF.

2. First, remove power cords from outlets.

3. Remove signal cables from connectors.

4. Remove all cables from devices.

The power cord must be disconnected from the wall outlet or receptacle before installing all other electrical cables connected to the computer.

The power cord may be reconnected to the wall outlet or receptacle only after all other electrical cables have been connected to the computer.

DANGER

During electrical storms, do not perform any replacement and do not connect the telephone cable to or disconnect it from the telephone outlet on the wall.

Liquid crystal display (LCD) notice

CAUTION:

The liquid crystal display (LCD) is made of glass, and rough handling or dropping the computer can cause the LCD to break. If the LCD breaks and the internal fluid gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes; if any symptoms are present after washing, get medical care.

Note: For products with mercury-containing fluorescent lamps (for example, non-LED), the fluorescent lamp in the liquid crystal display (LCD) contains mercury; dispose of according to local, state, or federal laws.

Using headphones or earphones

CAUTION:

Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of the equalizer to maximum increases the earphone and headphone output voltage and the sound pressure level. Therefore, to protect your hearing, adjust the equalizer to an appropriate level.

Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the output of the headphone or earphone connectors do not comply with specifications of EN 50332-2. The headphone output connector of your computer complies with EN 50332-2 Sub clause 7. This specification limits the computer’s maximum wide band true RMS output voltage to 150 mV. To help protect against hearing loss, ensure that the headphones or earphones you use also comply with EN 50332-2 (Clause 7 limits) for a wide band characteristic voltage of 75 mV. Using headphones that do not comply with EN

50332-2 can be dangerous due to excessive sound pressure levels.

If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1.

If different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5

Limitation Values). Using headphones that do not comply with EN 50332-1 can be dangerous due to excessive sound pressure levels.


xiii

Additional safety information

Plastic bag notice

DANGER

Plastic bags can be dangerous. Keep plastic bags away from babies and children to avoid danger of suffocation.

Glass parts notice

CAUTION:

Some parts of your product may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove it. Stop using your product until the glass is replaced by trained service personnel.

Polyvinyl Chloride (PVC) cable and cord notice

Many personal computer products and accessories contain cords, cables or wires, such as power cords or cords to connect the accessory to a personal computer. If this product has such a cord, cable or wire, and then the following warning applies:

WARNING: Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead, a chemical known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling.

xiv


Chapter 1. Product overview

This chapter provides the following information:

• “Locating computer controls, connectors, and indicators” on page 1

• “Locating important product information” on page 9

• “Features” on page 11

• “Specifications” on page 13

• “Operating environment” on page 13

• “Lenovo programs” on page 14

Locating computer controls, connectors, and indicators

This section introduces the computer hardware features to give you the basic information to start using the computer.

Front view

Figure 1. Front view

1

Camera (available on some models)

3

Screen (multi-touch screen on some models)

5

Numeric keypad

7

TrackPoint

® pointing device

9

Color sensor (available on some models)

2

Microphones

4

Power button

6

Fingerprint reader

8

Trackpad with buttons

10

Speakers


1

1 Camera (available on some models)

Use the camera to take pictures or hold a video conference. For more information, see “Using the camera” on page 36.

2 Microphones

The microphones capture sound and voice when used with a program capable of handling audio.

3 Screen (multi-touch screen on some models)

The multi-touch screen enables you to use your computer with simple touch gestures. For more information, see “Using the multi-touch screen” on page 21.

4 Power button

Press the power button to turn on the computer or put the computer into sleep mode. For information about turning off the computer, see “Frequently asked questions” on page 19.

If your computer is unresponsive, you can turn off the computer by pressing and holding the power button for four or more seconds. If the computer cannot be turned off, see “Computer stops responding” on page 91.

You also can define what the power button does. For example, by pressing the power button, you can turn off the computer or put the computer into sleep or hibernation mode. To change what the power button does, do the following:

1. Go to Control Panel, and then change the view of Control Panel from Category to Large icons or Small icons.

2. Click Power Options ➙ Choose what the power buttons do.

3. Follow the instructions on the screen.

5 Numeric keypad

Use the numeric keypad to quickly input numbers.

6

Fingerprint reader

Fingerprint authentication technology provides the simple and secure user access by associating your fingerprint with passwords. For more information, see “Using the fingerprint reader” on page 59.

ThinkPad

® pointing device

7

8

TrackPoint pointing device

Trackpad with buttons

The keyboard contains the Lenovo-unique ThinkPad pointing device. For information about using the

ThinkPad pointing device, see “Using the ThinkPad pointing device” on page 25.

9 Color sensor (available on some models)

The color sensor enables you to measure and adjust the color accuracy of your displays. For more information, see “Using the color sensor” on page 37.

10 Speakers

Your computer is equipped with a pair of stereo speakers.

2


Left-side view

Figure 2. Left-side view

1

Fan louvers

3

Serial Ultrabay™ Enhanced bay (available on some models)

2

Always On USB 3.0 connector

4

Smart-card slot (available on some models)

1 Fan louvers

The fan louvers and the internal fan enable air to circulate in the computer to ensure proper cooling, especially the cooling of the microprocessor.

Note: To ensure proper airflow, do not place any obstacles in front of the fan louvers.

2 Always On USB 3.0 connector

By default, the Always On USB 3.0 connector enables you to charge the USB-compatible devices in the following situations:

• When your computer is on or in sleep mode

• When your computer is in hibernation mode or is turned off, but connected to ac power

Attention: When you attach a USB cable to this connector, ensure that the USB mark is facing upward.

Otherwise the connector might get damaged.

If you want to charge these devices when the computer is in hibernation mode or is turned off, and the computer is not connected to ac power, do the following:

• For Windows

®

7: Start the Power Manager program, click the Global Power Settings tab, and then follow the instructions on the screen.

• For Windows 10: Start the Lenovo Settings program, click Power, and then follow the instructions on the screen.

For instructions on how to start the programs, see “Accessing Lenovo programs” on page 14.

3 Serial Ultrabay Enhanced bay (available on some models)

An optical drive or a secondary hard disk drive might be installed in the Serial Ultrabay Enhanced bay.

4 Smart-card slot (available on some models)

Smart cards can be used for authentication, data storage, and application processing. Smart cards also might provide strong security authentication for single sign-on (SSO) within large organizations. For more information, see “Using an ExpressCard, a media card, or a smart card” on page 37.

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Right-side view

Figure 3. Right-side view

1

Audio connector

3

Media-card slot

5

Mini DisplayPort

® connector

7

Security-lock slot

2

USB 3.0 connectors

4

ExpressCard slot

6

Fan louvers

1 Audio connector

Connect headphones or a headset that has a 3.5-mm (0.14-inch) 4-pole plug to the audio connector to listen to the sound from the computer.

If you are using a headset with a function switch, do not press this switch while using the headset. If you press the switch, the headset microphone is disabled, and the integrated microphones on the computer is enabled instead.

Note: The audio connector does not support a conventional microphone. For more information, see “Using audio features” on page 36.

2

USB 3.0 connectors

The USB 3.0 connectors are used for connecting USB-compatible devices, such as a USB keyboard, a USB mouse, a USB storage device, or a USB printer.

Attention: When you attach a USB cable to this connector, ensure that the USB mark is facing upward.

Otherwise the connector might get damaged.

3 Media-card slot

Insert your media card into this slot to read the data on the card. For more information about using the media card, see “Using an ExpressCard, a media card, or a smart card” on page 37.

4 ExpressCard slot

For information about using the ExpressCard slot, see “Using an ExpressCard, a media card, or a smart card” on page 37.

5 Mini DisplayPort connector

Use the mini DisplayPort connector to connect your computer to a compatible projector, external monitor, or high-definition television. This compact connector enables a plug-and-play setup and supports adapters that can plug into DVI, video graphics array (VGA), or High-Definition Multimedia Interface (HDMI™) connectors.

The mini DisplayPort connector of your computer supports audio as well as video streaming.

6 Fan louvers


4



7 Security-lock slot

To protect your computer from theft, you can purchase a security cable lock that fits the security-lock slot to lock the computer to a stationary object.

Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature.

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Product overview

5

Rear view

Figure 4. Rear view

1

Fan louvers

3

HDMI connector

5

Power connector

2

Thunderbolt™ 3 connectors

4

Ethernet connector

1 Fan louvers



2 Thunderbolt 3 connectors

The Thunderbolt 3 connector is compatible with USB Type_C standard. It enables you to connect your computer to a device that is compatible with the Thunderbolt 3 interface, such as a projector, an external monitor, or a high-definition television (HDTV). With the Thunderbolt 3 connector, you can transfer data, and run an external display.

3 HDMI connector

HDMI connector is a digital audio and video interface that can connect a compatible digital audio device and video monitor, such as a DVD player or an HDTV.

4

Ethernet connector

Connect the computer to a local area network (LAN) through the Ethernet connector.

DANGER

To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector.

You can only connect an Ethernet cable to this connector.

The Ethernet connector has two network status indicators. When the green indicator is on, the computer is connected to a LAN. When the yellow indicator blinks, data is being transmitted.

Note: If the computer is connected to a docking station, use the Ethernet connector on the docking station instead of the one on the computer.

6


5 Power connector

Connect the computer to ac power through the power connector.

Bottom view

Figure 5. Bottom view

1

Keyboard drainage holes

3

Micro-SIM-card slot

5

Docking-station connector

2

Removable battery

4

Fan louvers

1 Keyboard drainage holes

If you accidentally spill water or drink over the keyboard, the keyboard drainage holes can help drain out liquid from your computer.

2

Removable battery

Use the computer with battery power whenever ac power is unavailable.

3 Micro-SIM-card slot

The micro-SIM-card slot is in the battery compartment. If the computer has a wireless wide-area-network

(WAN) feature, a micro Subscriber Identification Module (SIM) card might be required to establish wireless-WAN connections. For information about replacing or installing the micro SIM card, see “Installing or replacing the micro SIM card” on page 117.

4 Fan louvers



5

Docking-station connector

Connect the computer to a supported docking station to extend the computer capabilities when you are at the office or at home. For more information about using the docking stations, see “ThinkPad Workstation

Dock” on page 43.

Chapter 1

.

Product overview

7

Status indicators

This topic provides information about locating and identifying the various status indicators on your computer.

Note: Your computer might look different from the following illustrations.

1 Device-access-status indicator

When this indicator is blinking, the storage device of your computer is reading or writing data. During this period, do not put the computer into sleep mode, remove the storage device, or turn off the computer.

2 Camera-status indicator

When this indicator is on, the camera is in use.

3 10

System-status indicators

The indicator in the ThinkPad logo on the computer lid and the indicator in the power button center show the system status of your computer.

• Blinks for three times: The computer is initially connected to the power.

• On: The computer is on (in normal mode).

8


• Off: The computer is off or in hibernation mode.

• Blinks fast: The computer is entering sleep or hibernation mode.

• Blinks slowly: The computer is in sleep mode.

Note: If your computer is equipped with a color sensor, the system-status indicator

10

also functions as the color-sensor indicator. For information about the color-sensor indicator, see “Using the color sensor” on page 37.

4 Microphone-mute indicator

When this indicator is on, the microphones are muted.

5 Speaker-mute indicator

When this indicator is on, the speakers are muted.

6 Numeric Lock indicator

When this indicator is on, you can use the numeric keypad to input numbers.

7

Fn Lock indicator

This indicator shows the status of Fn Lock function. For more information about the Fn Lock function, see “Special keys” on page 23.

8 Caps Lock indicator

When this indicator is on, you can input uppercase letters directly.

9 ac power status indicator

This indicator shows the ac power charging status of the computer.

• Green: connected to ac power (charging 80%–100%)

• Amber: connected to ac power (charging 1%–80%)

• Off: not connected to ac power (no charging)

Locating important product information

This section provides information to help you locate the following labels:

• Machine type and model label

• FCC ID and IC Certification label

• Labels for the Windows operating systems

Machine type and model label

The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps the technicians to identify your computer and provide faster service.

Chapter 1

.

Product overview

9

The following figure shows the location of the machine type and model of your computer:

FCC ID and IC Certification number

The FCC and IC Certification information is identified by a label located on the computer as shown in the following figure.

Note: Your computer might look different from the following illustrations.

The content of this label differs depending on the wireless modules that come with your computer:

• For a preinstalled wireless module, this label identifies the actual FCC ID and IC certification number for the wireless module installed by Lenovo.

Note: Do not remove or replace a preinstalled wireless module by yourself. For replacement, you must contact Lenovo service first. Lenovo is not responsible for any damage caused by unauthorized replacement.

• For a user-installable wireless WAN module, this label directs you to consult this user guide for the actual

FCC ID and IC certification number.

The FCC ID and IC Certification number label for the user-installable wireless module is affixed to the wireless WAN module

1

(available on some models) installed in the computer.

10


Note: For the user-installable wireless module, ensure that you use only Lenovo-authorized wireless module for the computer. Otherwise, an error message will be displayed and the computer will beep when you turn on the computer.

Labels

for the Windows operating systems

Windows

7 Certificate of A uthenticity: Computer models preinstalled with the Windows 7 operating system

have a Certificate of Authenticity label affixed to the computer cover or inside the battery compartment.

The Certificate of Authenticity is your indication that the computer is licensed for a Windows 7 product

and is preinstalled with a Windows 7 genuine version. In some cases, an earlier Windows version might

be preinstalled under the terms of the Windows 7 Professional license downgrade rights. Printed on the

Certificate of Authenticity is the Windows 7 version for which the computer is licensed and the Product

ID.

The Product ID is important in case you need to reinstall the Windows 7 operating system from a source other

than a Lenovo product recovery disc set.

Windows

10 Genuine Microsoft

® label:

Depending on your geographic location, the date when your computer

was manufactured, and the version of Windows 10 that is preinstalled, your computer might have a

Genuine

Microsoft label affixed to its cover.

• In the People’s Republic of China, the Genuine Microsoft label is required on all computer models preinstalled with any version of Windows 10.

• In other countries and regions, the Genuine Microsoft label is required only on computer models licensed for Windows 10 Pro.

The

absence of a Genuine Microsoft label does not indicate that the preinstalled Windows version is not genuine.

Unlike

Windows 7 products, there are no external, visual indicators of the Product ID or Windows version for which

the computer is licensed. Instead, the Product ID is recorded in the computer firmware. Whenever a

Windows

10 product is installed, the installation program checks the computer firmware for a valid, matching

Product ID to complete the activation.

In

some cases, an earlier Windows version might be preinstalled under the terms of the Windows 10 Pro license

downgrade rights.

Features

The computer features introduced in this section cover various models. For your specific computer model, some features might vary or not apply.

Chapter 1

.

Product overview

11

Microprocessor

To view the microprocessor information of your computer, do the following:

• For Windows 7: Open the Start menu, right-click Computer, and then click Properties.

• For Windows 10: Do one of the following:

– Open the Start menu, and then click Settings ➙ System ➙ About.

Note: If Settings is not displayed on the Start menu, click All apps and find Settings in the shown list.

– Right-click the Start button . Then select System.

Memory

• Double data rate 4 (DDR4) small outline dual in-line memory module (SODIMM)

Storage device

• 2.5-inch form factor, 7-mm (0.28-inch) height hard disk drive

• M.2 solid-state drive (available on some models)

Display

• Brightness control

• Color display with the Thin Film Transistor (TFT) technology

• Display size: 439.42 mm (17.3 inches)

• Display resolution: 1920 x 1080 pixels or 3840 x 2160 pixels

• Multi-touch technology (available on some models)

• NVIDIA Optimus Graphics or discrete graphics

Keyboard

• Six-row keyboard or Six-row backlight keyboard

• Function keys

• Numeric keypad

• ThinkPad pointing device (including TrackPoint pointing device and trackpad with buttons)

Connectors and slots

• ac power connector

• Audio connector

• Docking-station connector

• Ethernet connector

• ExpressCard slot

• Four USB 3.0 connectors (including one Always On USB 3.0 connector)

• HDMI connector

• Media-card slot

• Micro-SIM-card slot (inside the battery compartment)

• Mini DisplayPort connector

• Serial Ultrabay Enhanced bay (available on some models)

12


• Smart-card slot (available on some models)

• Two Thunderbolt 3 connectors

Security features

• Fingerprint reader

• Security-lock slot

Wireless features

• Bluetooth

• Wireless LAN

• Wireless WAN (available on some models)

Others

• Camera (available on some models)

• Color sensor (available on some models)

• Microphones

Specifications

This section lists the physical specifications for your computer.

Size

• Width: 416 mm (16.4 inches)

• Depth: 275.5 mm (10.8 inches)

• Thickness:

– Non-touch models: 29.9–34.2 mm (1.18–1.35 inches)

– Touch models: 30.65–34.95 mm (1.21–1.38 inches)

Heat output (depending on the model)

• 170 W (580 Btu/hr) maximum

• 230 W (786 Btu/hr) maximum

Power source (ac power adapter)

• Sine-wave input at 50 to 60 Hz

• Input rating of the ac power adapter: 100 to 240 V ac, 50 to 60 Hz

Operating environment

Your computer works at its best in the following environment:

• Maximum altitude without pressurization: 3048 m (10 000 ft)

• Temperature

– At altitudes up to 2438 m (8000 ft)

– Operating: 5.0°C to 35.0°C (41°F to 95°F)

– Storage: 5.0°C to 43.0°C (41°F to 109°F)

Chapter 1

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Product overview

13

– At altitudes above 2438 m (8000 ft)

– Maximum temperature when operating under the unpressurized condition: 31.3°C (88°F)

Note: When you charge the battery, its temperature must be at least 10°C (50°F).

• Relative humidity:

– Operating: 8% to 95% at wet bulb: 23℃ (73℉)

– Storage: 5% to 95% at wet bulb: 27℃ (81℉)

If possible, place your computer in a well-ventilated and dry area without direct exposure to sunshine.

Attention:

• Keep electrical appliances such as an electric fan, radio, air conditioner, and microwave oven away from the computer. The strong magnetic fields generated by these appliances can damage the monitor and data on the hard disk drive.

• Do not place any beverages on top of or beside the computer or other attached devices. If liquid is spilled on or in the computer or an attached device, a short circuit or other damage might occur.

• Do not eat or smoke over your keyboard. Particles that fall into your keyboard can cause damage.

Lenovo

programs

Your

computer comes with Lenovo programs to help you work easily and securely.

Note:

The available programs are subject to change without notice.

Accessing

Lenovo programs

To

access Lenovo programs on your computer, do the following:

1. Open the Start menu and locate a program by the program name.

2. If the program is not displayed on the Start menu, click All programs or All apps to display all programs.

3. If you still do not find the program in the program list, search for the program in the search box.

Note: If you are using the Windows 7 operating system, some Lenovo programs are ready to be installed.

You cannot find these programs through the above methods unless you have installed them first. To install these Lenovo programs, access the Lenovo PC Experience program, click Lenovo Tools, and then follow the instructions on the screen.

An introduction to Lenovo programs

This topic provides a brief introduction to Lenovo programs. Depending on your computer model, some of the programs might not be available.

14


Access Connections™

(Windows 7)

Active Protection System™

(Windows 7 and Windows 10)

Auto Scroll Utility

(Windows 7)

Communications Utility

(Windows 7)

Fingerprint Manager Pro,

Lenovo Fingerprint Manager,

Lenovo Touch Fingerprint

Software, or Touch Fingerprint Manager

(Windows 7)

Hotkey Features Integration


Lenovo Companion

(Windows 10)

The Access Connections program is a connectivity assistant program for creating and managing location profiles. Each location profile stores all the network and Internet configuration settings needed for connecting to a network infrastructure from a specific location such as a home or an office.

By switching between location profiles as you move your computer from place to place, you can quickly and easily connect to a network with no need to manually reconfigure your settings and restart the computer each time.

The Active Protection System program protects your internal storage drive (such as hard disk drive) when the shock sensor inside your computer detects a condition that could damage the drive, such as system tilt, excessive vibration, or shock.

The internal storage drive is less vulnerable to damage when it is not operating.

This is because when the internal storage drive is not operating, the system stops it from spinning, and might also move the read and write heads of the drive to areas that do not contain data.

As soon as the shock sensor senses that the environment is stable again

(minimal change in system tilt, vibration, or shock), it turns on the internal storage drive.

This program enhances your experience with window operation. The window position of a foreground application is automatically adjusted. The scroll bar on a user interface is also automatically adjusted.

The Communications Utility program enables you to configure settings for the integrated camera and audio devices.

If your computer comes with a fingerprint reader, the Fingerprint Manager Pro program, Lenovo Fingerprint Manager program, or Touch Fingerprint Manager program enables you to enroll your fingerprint and associate it with your passwords. As a result, fingerprint authentication can replace your passwords and enable simple and secure user access.

Hotkey Features Integration is a utility package that enables you to select and install utility programs specifically for the special keys and buttons on your computer. The special keys and buttons are designed to meet accessibility and usability requirements. Installing related utility programs enables full functionality of the special keys and buttons.

Your computer’s best features and capabilities should be easy to access and understand. With Lenovo Companion, they are.

Use Lenovo Companion to do the following:

• Optimize your computer performance, monitor your computer health, and manage updates.

• Access your user guide, check warranty status, and view accessories customized for your computer.

• Read how-to- articles, explore Lenovo forums, and stay up-to-date on technology news with articles and blogs from trusted sources.

The Lenovo Companion program is filled with exclusive Lenovo content to help you learn more about what you can do with your Lenovo computer.

Chapter 1

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Product overview

15

Lenovo ID

(Windows 10)

Lenovo PC Experience






Lenovo Settings

(Windows 10)

Lenovo Solution Center


Mobile Broadband Connect


Message Center Plus

(Windows 7)

Password Manager

(Windows 7)

Power Manager

(Windows 7)

REACHit


The Lenovo ID program enables you to create and manage your Lenovo ID. With a Lenovo ID, you can connect to everything Lenovo through a single account.

Use your Lenovo ID for quick and simple authentication and then enjoy the various services provided by Lenovo. Such services include online shopping, app download, personalized device support, special promotional offers, Lenovo forums, and so on.

The Lenovo PC Experience program helps you work more easily and securely by providing easy access to various programs, such as Active Protection System and Lenovo Solution Center.

Note: On the Windows 10 operating system, this program cannot be found from the all program list or search box. To access this program, go to Control Panel.

View Control Panel by Category, click Hardware and Sound ➙ Devices and

Printers, and then double-click the device with your computer name.









The Lenovo Settings program enables you to enhance your computing experience by turning your computer into a portable hotspot, configuring camera and audio settings, optimizing your power settings, and creating and managing multiple network profiles.

The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, security status, and support information, along with hints and tips for optimal system performance.

The Mobile Broadband Connect program enables you to connect the computer to the mobile broadband network through a supported wireless-WAN card.

The Message Center Plus program automatically displays messages to inform you about important notices from Lenovo, such as alerts on system updates and alerts on conditions that require your attention.

The Password Manager program automatically captures and fills in authentication information for Windows programs and Web sites.

The Power Manager program provides convenient, flexible, and complete power management for the computer. It enables you to adjust your computer power settings to achieve the best balance between performance and power saving.

REACHit enables you to manage all your files, no matter where they are stored, inside one single app. Connect your devices along with multiple cloud storage accounts for a simpler and faster way to access your stuff.

16


Recovery Media


Rescue and Recovery

®

(Windows 7)

SHAREit


System Update

(Windows 7)

The Recovery Media program enables you to restore the contents of the hard disk drive to the factory default settings.

The Rescue and Recovery program is a one-button recovery and restore solution. It includes a set of self-recovery tools to help you diagnose computer problems, get help, and recover from system crashes, even if you cannot start the Windows operating system.

The SHAREit program enables you to share files easily and rapidly across devices such as computers and smartphones, even without any Internet connection. You can connect to your friends and send photos, folders, and other files through SHAREit. Every sharing is quick and simple.

The System Update program enables you to keep the software on the computer up-to-date by downloading and installing software packages, including device drivers, Unified Extensible Firmware Interface (UEFI) basic input/output system

(BIOS) updates, and other third-party programs.

Chapter 1

.

Product overview

17

Chapter 2. Using your computer

This chapter provides information on using some of the computer components.

This chapter contains the following topics:

• “Registering your computer” on page 19

• “Frequently asked questions” on page 19

• “Using the multi-touch screen” on page 21

• “Special keys” on page 23

• “Using the ThinkPad pointing device” on page 25

• “Power management” on page 28

• “Connecting to the network” on page 33

• “Using an external display” on page 39

• “Using audio features” on page 36

• “Using the camera” on page 36

• “Using an ExpressCard, a media card, or a smart card” on page 37

Registering your computer

When you register your computer, information is entered into a database, which enables Lenovo to contact you if there is a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.

When you register your computer with Lenovo, you also will receive the following benefits:

• Quicker service when you call Lenovo for help

• Automatic notification of free software and special promotional offers

If

you are using a Windows 7 operating system, you also can register your computer through the preinstalled

Lenovo

Product Registration program. The program launches automatically after you have used your computer

for a period of time. Follow the instructions on the screen to register your computer.

Frequently

asked questions

This

topic provides a few tips that help you optimize the use of your ThinkPad notebook computers.


19

How to turn off my computer?

• For Windows 7: Open the Start menu and click Shut down.

• For Windows 10: Open the Start menu, click Power, and then click Shut down.

How do I access Control Panel?

• For Windows 7: Open the Start menu and click Control Panel.

• For Windows 10: Right-click the Start button, and then click Control Panel.

How do I use battery power more effectively when I am on the go?

• To conserve power, or to suspend operation without exiting programs or saving files, see “Power-saving modes” on page 32.

• To achieve the best balance between performance and power saving, create and apply power plans.

See “Managing the battery power” on page 32

• If your computer will be turned off for an extended period of time, you can prevent battery power from draining by removing the battery.

How do I securely dispose of data stored on the storage drive?

• Study Chapter 5 “Security” on page 53 to find out how you can protect your computer from theft and unauthorized use.

• Before you dispose of the data on the storage drive, be sure to read the topic “Notice on deleting data from your storage drive” on page 62.

How do I attach an external monitor?

• Ensure that you follow the procedure in the topic “Using an external display” on page 39.

• With the Extend desktop function, you can display output on both the computer display and an external monitor. See “Choosing a display mode” on page 40.

How do I attach or replace a device?

• See Chapter 10 “Replacing devices” on page 115 for more information about replacing the devices of your computer.

I have been using the computer for some time already, and it is getting slower. What should I do?

• Follow the “General tips for preventing problems” on page 85.

• Diagnose problems yourself by using the preinstalled diagnostic software. See “Diagnosing problems” on page 91.

• Check for recovery solutions in Chapter 9 “Recovery overview” on page 107.

Print the following sections and keep them with your computer in case you are unable to access this online user guide when necessary.

• “Installing a new operating system” on page 65

• “Computer stops responding” on page 91

• “Power problems” on page 103

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Getting help about the Windows operating system

The Windows help information system provides you with detailed information about using the Windows operating system to help you get the most of your computer. To access the Windows help information system, do one of the following:

• For Windows 7: Open the Start menu and click Help and Support.

• For Windows 10: Open the Start menu and click Get started from the right panel. Additionally, you can use Cortana

® personal assistant to search for help, apps, files, settings, and so on.

Using the multi-touch screen

This topic provides instructions on how to use the multi-touch screen that is available on some models.

Notes:

• Your computer screen might look different from the following illustrations.

• Depending on the program you use, some gestures might not be available.

The following table introduces some frequently used gestures.

Touch gesture (touch models only)

Description

Touch: Tap.

Mouse action: Click.

Function: Open an app or perform an action on an open app, such as Copy,

Save, and Delete, depending on the app.

Touch: Tap and hold.

Mouse action: Right-click.

Function: Open a menu with multiple options.

Touch: Slide.

Mouse action: Scroll the mouse wheel, move the scroll bar, or click the scroll arrow.

Function: Scroll through items, such as lists, pages, and photos.

Touch: Drag an item to the desired location.

Mouse action: Click, hold, and drag an item.

Function: Move an object.

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Description

Touch: Move two fingers closer together.

Mouse action: Press the Ctrl key while scrolling the mouse wheel backward.

Function: Zoom out.

Touch: Move two fingers farther apart.

Mouse action: Press the Ctrl key while scrolling the mouse wheel forward.

Function: Zoom in.

Touch: Put two or more fingers on an item and then rotate your fingers clockwise or counterclockwise.

Mouse action: If the app supports rotation, click the rotation icon.

Function: Rotate an item.

Note: The following touch gestures are supported only on the Windows 10 operating system.


Description

Touch: Swipe in from the right edge.

Mouse action: Click the action center icon on the taskbar.

Function: Open the action center to see your notifications and quick actions.

Touch: Swipe in from the left edge.

Mouse action: Click the task-view icon on the taskbar.

Function: View all your open windows in task view.

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Description

Touch: Swipe in from the bottom to top for full-screened app.

Mouse action: Move your cursor to the Windows notification area at the bottom of the screen.

Function: View the taskbar.

Note: The full screen feature is available only on some apps. To open an app in full screen, click on the title bar.

• Short snap for full-screened app or when your computer is in tablet mode

Touch: Swipe downwards shortly from the top edge.

Mouse action: Move your cursor to the top edge of the screen.

Function: Show a hidden title bar.

• Long swipe when your computer is in tablet mode

Touch: Swipe in from the top edge to the bottom edge.

Mouse action: From the top edge of the screen, click and hold, move the pointer to the bottom of the screen, and then release.

Function: Close the current app.

Tips on using the multi-touch screen

• The multi-touch screen is a glass panel covered with a plastic film. Do not apply pressure or place any metallic object on the screen, which might damage the touch panel or cause it to malfunction.

• Do not use fingernails, gloved fingers, or inanimate objects for input on the screen.

• Regularly calibrate the accuracy of the finger input to avoid a discrepancy.

Tips on cleaning the multi-touch screen

• Turn off the computer before cleaning the multi-touch screen.

• Use a dry, soft, and lint-free cloth or a piece of absorbent cotton to remove fingerprints or dust from the multi-touch screen. Do not apply solvents to the cloth.

• Gently wipe the screen using a top-down motion. Do not apply any pressure on the screen.

Special keys

Your computer has several special keys to help you work more easily and effectively.

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1

2

Fn key

Function keys

You can configure the Fn key and function keys in the Keyboard Properties window by doing the following:


2. Click Keyboard. In the Keyboard Properties window, click the Fn and function keys or ThinkPad

F1–F12 keys tab.

3. Select the options of your preference.

• + Enables or disables the Fn Lock function.

When the Fn Lock function is enabled: The Fn Lock indicator is on. To input F1–F12, press the function key directly. To initiate the special function printed as an icon on each key, press the Fn key and the corresponding function key.

When the Fn Lock function is disabled: The Fn Lock indicator is off. To initiate the special function printed as an icon on each key, press the function key directly. To input F1–F12, press the Fn key and the corresponding function key.

• Mutes or unmutes the speakers. When the speakers are muted, the speaker-mute indicator turns on.

If you mute the sound and turn off your computer, the sound will remain muted when you turn on your computer again. To turn on the sound, press or .

•

•

Decreases the volume.

Increases the volume.

• Mutes or unmutes the microphones. When the microphones are muted, the microphone-mute indicator turns on.

• Darkens the computer display.

• Brightens the computer display.

You can temporarily change the computer display brightness by pressing the two keys. To change the default brightness level, right-click the battery status icon in the Windows notification area. Then click

Adjust screen brightness and make changes as desired.

• Manages external displays.

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•

•

Enables or disables the built-in wireless features.

– Windows 7: Opens Control Panel.

– Windows 10: Opens the Settings window.

•

•

•

– Windows 7: Opens Windows Search.

– Windows 10: Opens the Cortana search box.

Views all the programs that you have opened.

– Windows 7: Opens Computer.

– Windows 10: Views all the programs.

Key combinations

• Fn+Spacebar: Controls the keyboard backlight. (available on some models)

There are three modes for the keyboard backlight: Off, Low, and High. Press Fn+Spacebar to switch the mode of the keyboard backlight.

• Fn+B: Has the same function as the Break key.

• Fn+K: Has the same function as the ScrLK key.

• Fn+P: Has the same function as the Pause key.

• Fn+S: Has the same function as the SysRq key.

3 Windows key

Press the Windows key to open the Start menu. For information about using the Windows key with other keys, refer to the help information system of the Windows operating system.

Using the ThinkPad pointing device

The ThinkPad pointing device enables you to perform all the functions of a traditional mouse, such as pointing and clicking. The ThinkPad pointing device consists of the TrackPoint pointing device and the trackpad with buttons.

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Using the TrackPoint pointing device

3

4

The TrackPoint pointing device consists of the following components:

1

Pointing stick

2

Right-click button (secondary-click button)

Scroll bar

Left-click button (primary-click button)

Use the pointing stick

1

to move the pointer on the screen. To use the pointing stick, apply pressure to the pointing-stick nonslip cap in any direction parallel to the keyboard. The pointer moves accordingly but the pointing stick itself does not move. The speed at which the pointer moves depends on the amount of pressure you apply to the pointing stick.

The functions of the right-click button

2

and left-click button

4

correspond to those of the right and left mouse buttons on a conventional mouse.

Press and hold the scroll bar

3

while applying pressure to the pointing stick

1

in the vertical or horizontal direction. Then you can scroll through the document, Web site, or programs.

Note: The pointer might drift. This is not a defect. Stop using the TrackPoint pointing stick for a few seconds. Then the pointer stops drifting.

Using the trackpad with buttons

The trackpad with buttons consists of the following components:

1

Trackpad

2

3

Right-click button (secondary-click button)

Middle-click button

4

Left-click button (primary-click button)

To move the pointer on the screen, slide your fingertip over the trackpad

1

in the corresponding direction.

The functions of the right-click button

2

, middle-click button

3

, and left-click button

4

correspond to those of the right, middle, and left mouse buttons on a conventional mouse.

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Using the trackpad touch gestures

The entire trackpad surface is sensitive to finger touch and movement. You can use the trackpad to perform the same point and click actions as you would use a traditional mouse. You also can use the trackpad to perform a variety of touch gestures.

The following section introduces some frequently used touch gestures such as tapping, dragging, and scrolling. For more gestures, see the help information system of the ThinkPad pointing device.

Notes:

• When using two or more fingers, ensure that you position your fingers slightly apart.

• Some gestures are not available if the last action was done from the TrackPoint pointing device.

• Some gestures are only available when you are using certain apps.

Tap

Tap anywhere on the trackpad with one finger to select or open an item.

Two-finger tap

Tap anywhere on the trackpad with two fingers to display a shortcut menu.

Two-finger scroll

Put two fingers on the trackpad and move them in the vertical or horizontal direction. This action enables you to scroll through the document, Web site, or apps.

Two-finger zoom in

Put two fingers on the trackpad and move them farther apart to zoom in.

Two-finger zoom out

Put two fingers on the trackpad and move them closer together to zoom out.

Note: The following touch gestures are supported only on the Windows 10 operating system.

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Swipe three fingers up

Put three fingers on the trackpad and move them up to open the task view to see all your open windows.

Swipe three fingers down

Put three fingers on the trackpad and move them down to show the desktop.

Customizing the ThinkPad pointing device

You can customize the ThinkPad pointing device so you can use it more comfortably and efficiently. For example, you can choose to enable the TrackPoint pointing device, the trackpad, or both. You also can disable or enable the touch gestures.

To customize the ThinkPad pointing device, do the following:

1. Go to Control Panel.

2. Click Hardware and Sound ➙ Mouse. The Mouse Properties window is displayed.


Replacing the cap on the pointing stick

The cap

1

on the end of the pointing stick is removable. After you use the cap for a period of time, you might consider replacing the cap with a new one.

Note: Ensure that you use a cap with grooves

a

as shown in the following illustration.

Power management

This section provides information about how to use ac power and battery power to achieve the best balance between performance and power management.

Using the ac power adapter

The power to run your computer can come either from the battery or from ac power. While you use ac power, the batteries charge automatically.

Your computer comes with an ac power adapter and a power cord.

• ac power adapter: Converts ac power for notebook computer use.

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• Power cord: Connects the ac outlet and the ac power adapter.

Connecting the ac power adapter

To connect the computer to ac power, do the following:

Attention: Using an improper power cord might severely damage your computer.

Note: Ensure that you perform the actions in the following order:

1. Connect the power cord to the ac power adapter.

2. Connect the ac power adapter to the power connector of the computer.

3. Connect the power cord to an electrical outlet.

Tips on using the ac power adapter

• When the ac power adapter is not in use, disconnect it from the electrical outlet.

• Do not bind the power cord tightly around the ac power adapter transformer pack when it is connected to the transformer.

Using the battery

When you use your computer away from electrical outlets, you depend on battery power to keep your computer running. Different computer components consume power at different rates. The more you use the power-intensive components, the faster you consume battery power.

Spend more time unplugged with ThinkPad batteries. Mobility has revolutionized business by enabling you to take your work wherever you go. With ThinkPad batteries, you are able to work longer without being tied to an electrical outlet.

Checking the battery status

Move your pointer to the battery-status icon in the Windows notification area to check the battery status.

The battery-status icon displays the percentage of battery power remaining and how long you can use your computer before you must charge the battery.

The rate at which you use battery power determines how long you can use the battery of your computer between charges. Because each computer user has different habits and needs, it is difficult to predict how long a battery charge lasts. There are two main factors:

• How much energy is stored in the battery when you begin to work.

• The way you use your computer. For example:

– How often do you access the storage drive.

– How bright do you make the computer display.

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– How often do you use the wireless feature.

Enabling the battery alarm on the Windows 7 operating system

For the Windows 7 operating system, you can program your computer so that when the battery power falls below a certain level, three events occur: the alarm goes off, a message is displayed, and the LCD is turned off.

To enable the battery alarm, do the following:

1. Start the Power Manager program.

2. Click the Global Power Settings tab.

3. For Low battery alarm or Critically low battery alarm, set the percentage of the power level and set the action.

Note: If your computer enters sleep or hibernation mode when the battery power is low without the alarm message, the message is displayed when the computer resumes. To resume normal operation, when the message is displayed, click OK.

Charging the removable battery

When you find that the remaining battery power is low, charge your battery or replace the battery with a charged battery.

If an ac outlet is convenient, connect the computer to ac power. The battery is fully charged in about four to eight hours. The actual charging time depends on the battery size, the physical environment, and whether you are using the computer. You can check the battery charging status at any time through the battery status icon in the Windows notification area.

Note: To maximize the life of the battery, the computer does not start recharging the battery if the remaining power is greater than 95%.

Tips on charging the removable battery

• Before you charge the battery, make sure that the temperature is lower than 10°C (50°F).

• Charge the battery in any of the following conditions:

– A new battery is installed.

– The percentage of power remaining is low.

– The battery has not been used for a long time.

Maximizing the battery life

To maximize the life of the battery, do the following:

• Use the battery until the charge is depleted.

• Recharge the battery completely before using it. You can see whether the battery is fully charged from the battery status icon in the Windows notification area.

• Always use power management features such as power-saving modes.

Handling the battery

This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems. If an unauthorized battery or a battery designed for another system is installed, the system does not charge.

30


Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and provides no warranties for failures or damage arising out of their use.

Note: If an unauthorized battery is installed, the following message is displayed: “The battery installed is not supported by this system and will not charge. Please replace the battery with the correct Lenovo battery for this system.”

DANGER

Do not attempt to disassemble or modify the battery.

Attempting to do so can cause an explosion, or liquid leakage from the battery.

A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty.

DANGER

If the rechargeable battery is incorrectly replaced, there is danger of an explosion. The battery contains a small amount of harmful substance. To avoid possible injury:

• Replace only with a battery of the type recommended by Lenovo.


• Do not expose it to excessive heat.

• Do not expose it to water or rain.

• Do not short-circuit it.

• Store it in a cool dry place.

• Keep it away from children.

The battery is a consumable supply. If your battery begins to discharge too quickly, replace the battery with a new one of the types recommended by Lenovo. For more information about replacing the battery, contact your Customer Support Center.

DANGER

Do not drop, crush, puncture the battery, or make it subject to strong forces. Battery abuse or mishandling can cause the battery to overheat, which can cause gasses or flame to “vent” from the battery or coin-cell battery. If your battery is damaged, or if you notice any discharge from your battery or the buildup of foreign materials on the battery leads, stop using the battery and obtain a replacement from the battery manufacturer.

DANGER

Only recharge the battery strictly according to instructions included in the product documentation.

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DANGER

Do not put the battery in trash that is disposed of in landfills. When disposing of the battery, comply with local ordinances or regulations and your company's safety standards.

DANGER

There is a danger of an explosion if the coin-cell battery is incorrectly placed. The lithium battery contains lithium and can explode if it is not properly handled, or disposed of. Replace only with a battery of the same type. To avoid possible injury or death, do not: (1) throw or immerse into water,

(2) allow it to heat to more than 100°C (212°F), or (3) attempt to repair or disassemble it. Dispose of it as required by local ordinances or regulations and your company's safety standards.

Managing the battery power

To achieve the best balance between performance and power saving, adjust your power plan settings.

To adjust power plan settings, do the following:


2. Click Power Options.


For more information, refer to the help information system of the program.

Power-saving modes

There are several modes that you can use at any time to conserve power. This section introduces each mode and gives tips on the effective use of battery power.

• Screen blank mode (for Windows 7 only)

The computer display requires considerable battery power. To enter screen blank mode, right-click the battery gauge icon in the windows notification area and select Power off display.

• Sleep mode

In sleep mode, your work is saved to memory, and then the storage drive and the computer display are turned off. When your computer wakes up, your work is restored within seconds.

To put your computer into sleep mode, do the following:

– For Windows 7: Open the Start menu and click the arrow next to the Shut down button. Click Sleep from the menu displayed.

– For Windows 10: Open the Start menu, click Power, and then click Sleep.

• Hibernation mode

By using this mode, you can turn off your computer completely without saving files or exiting any programs that are running. When the computer enters hibernation mode, all open programs, folders, and files are saved to the storage drive, and then the computer turns off.

To put the computer into hibernation mode, do the following:

– For Windows 7: Open the Start menu and click the arrow next to the Shut down button. Click

Hibernate from the menu displayed.

– For Windows 10: Define what the power button does first, and then press the power button to put the computer into hibernation mode. For more information, see “Front view” on page 1.

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If you put your computer into hibernation mode with the wake-up function disabled, the computer does not consume any power. The wake-up function is disabled by default. If you put your computer into hibernation mode with the wake-up function enabled, the computer consumes a small amount of power.

To enable the wake-up function, do the following:

1. Open Control Panel and click System and Security.

2. Click Administrative Tools.

3. Click Task Scheduler. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

4. From the left pane, select the task folder for which you want to enable the wake-up function. The scheduled tasks are displayed.

5. Click a scheduled task, and then click the Conditions tab.

6. Under Power, select the check box for Wake the computer to run this task.

• Wireless off

When you are not using the wireless features, such as Bluetooth or wireless-LAN, turn them off to help conserve power.

Connecting to the network

Your computer has one or more network cards that enable you to connect your computer to the Internet or other network connections.

Ethernet connections

You can connect your computer to a local network or a broadband connection by using the built-in Ethernet feature of the computer.

DANGER

Your computer has an Ethernet connector. To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector.

Wireless connections

Wireless connection is the transfer of data without the use of cables but by means of radio waves only.

Depending on the wireless devices installed on your computer, you might be able to use the following wireless networks:

• Wireless-LAN connection

• Wireless-WAN connection

• Bluetooth connection

Using the Airplane mode

Airplane mode is supported on the Windows 10 operating system. If the Airplane mode is enabled, all wireless features are disabled.

To enable or disable the Airplane mode, do the following:

1. Open the Start menu, and then click Settings ➙ Network & Internet ➙ Airplane mode.


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2. Slide the Airplane mode control to turn it on or off.

Using the wireless-LAN connection

A wireless local area network (LAN) covers a relatively small geographic area, such as an office building or a house. Devices based on the 802.11 standards can connect to this type of network.

Your computer comes with a built-in wireless network card and a configuration utility to help you establish wireless connections and monitor the connection status.

To establish a wireless-LAN connection, do the following:

1. Click the wireless-network-connection-status icon in the Windows notification area. A list of available wireless networks is displayed.

2. Double-click a network to connect to it. Provide required information if needed.

The computer automatically connects to an available wireless network when the location changes. Open

Network and Sharing Center to manage multiple network profiles. For more information, refer to the

Windows help information system.

Tips for using the wireless-LAN feature

To achieve the best connection, use the following guidelines:

• Place your computer so that there are as few obstacles as possible between the wireless-LAN access point and the computer.

• Open your computer lid to an angle of slightly more than 90 degrees.

Checking the wireless-LAN connection status

You can check the wireless-LAN connection status through the wireless-network-connection-status icon in the Windows notification area. The more bars encompassed, the better the signal is.

For the Windows 7 operating system, you also can check the wireless-LAN connection status through

Access Connections gauge in the Windows notification area.

•

• Power to the wireless radio is on. The signal strength of the wireless connection is poor. To improve signal strength, move your computer closer to the wireless access point.

•

Power to the wireless radio is off or no signal.

is marginal.

Power to the wireless radio is on. The signal strength of the wireless connection

• is excellent.

Power to the wireless radio is on. The signal strength of the wireless connection

Using the wireless-WAN connection

Wireless wide area network (WAN), which uses cellular networks for data transmission, enables you to establish wireless connections over remote public or private networks. These connections can be maintained over a large geographical area by use of multiple antenna sites or satellite systems maintained by wireless service providers.

Some ThinkPad notebook computers come with a built-in wireless-WAN card integrated with some wireless-WAN technologies, such as 1xEV-DO, HSPA, 3G, GPRS, or LTE. By using the built-in wireless-WAN card and the configuration utility that comes with your computer, you can establish wireless-WAN connections.

34


Note: The wireless-WAN service is provided by authorized service providers in some countries.

Tips for using the wireless-WAN feature

To achieve the best connection, use the following guidelines:

• Keep your computer away from your body.

• Place your computer on a flat surface and open your computer lid to an angle of slightly more than

90 degrees.

• Place your computer away from concrete or brick walls that might dampen cellular signals.

• Best reception is available near windows and other locations where cellular phone reception is the strongest.

Checking the wireless-WAN connection status

You can check the wireless-WAN connection status through the wireless-network-connection-status icon in the Windows notification area. The more bars encompassed, the better the signal is.

•

•

•

•

For the Windows 7 operating system, you also can check the wireless-WAN connection status through the

Access Connections gauge in the Windows notification area.

No signal

Weak signal

Medium signal

Strong signal

Using the Bluetooth connection

Bluetooth can connect devices that are within a short distance from one another, and is commonly used for connecting peripheral devices to a computer, transferring data between hand-held devices and a personal computer, or remotely controlling and communicating with devices such as mobile phones.

Depending on the model, your computer might support the Bluetooth feature. To transfer data through the Bluetooth feature, do the following:

Note: If you use the wireless feature (the 802.11 standards) of your computer simultaneously with a

Bluetooth option, the data transmission speed can be delayed and the performance of the wireless feature can be degraded.

1. Ensure that the Bluetooth feature is enabled.

• For Windows 7: Press the wireless-radios control key and turn on the Bluetooth feature.

• For Windows 10: Open the Start menu, and then click Settings ➙ Network & Internet ➙ Airplane

mode. Turn on the Bluetooth feature.


2. Right-click the data that you want to send.

3. Select Send To ➙ Bluetooth Devices.

4. Select a Bluetooth device, and then follow the instructions on the screen.

For more information, refer to the Windows help information system and the Bluetooth help information system.

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Using audio features

Your computer is equipped with the following items:

• Audio connector, 3.5 mm (0.14 inch) in diameter

• Microphones

• Speakers

Your computer also has an audio chip that enables you to enjoy various multimedia audio features, such as the following:

• Compliant with High Definition Audio

• Playback of MIDI and MP3 files

• Recording and playback of PCM and WAV files

• Recording from various sound sources, such as a headset attached

The following table shows which functions of the audio devices attached to the connectors on your computer or the docking station are supported.

Table 1. Audio feature list

Connector Conventional headphone Conventional microphone

Audio connector

Headset with a 3.5–mm

(0.14–inch) 4-pole plug

Headphone and microphone functions supported

Headphone function supported

Not supported

Using the camera

If your computer has a camera, you can use the camera to preview your video image and take a snapshot of your current image.

To start the camera, do the following:

• For Windows 7: Start the Communications Utility program. See “Accessing Lenovo programs” on page 14.

• For Windows 10: Open the Start menu and click Camera from the all apps list.

When the camera is started, the green camera-in-use indicator turns on.

You also can use the integrated camera with other programs that provide features such as photographing, video capturing, and video conferencing. To use the integrated camera with other programs, open one of the programs and start the photographing, video capturing, or video conferencing function. Then, the camera starts automatically and the green camera-in-use indicator turns on. For more information about using the camera with a program, refer to the help information system of the program.

Configuring camera settings

You can configure the camera settings to meet your needs, such as adjusting the quality of the video output.

To configure the camera settings, do the following:

• For Windows 7: Start the Communications Utility program and configure the camera settings as desired.

• For Windows 10: Do one of the following:

36


– Open the Camera app, click the settings icon in the upper-right corner. Follow the instructions on the screen to configure the camera settings as desired.

– Click Lenovo Settings from the Start menu. Then click Camera. Follow the instructions on the screen to configure the camera settings as desired.

Using

the color sensor

Some

computer models are equipped with a color sensor. The color sensor enables you to measure and adjust

the color accuracy of your computer display. Therefore, a color image or graphic is rendered as close as

possible to its original intent. The color profile for ThinkPad computer displays is preinstalled on your computer.

To

use the color sensor, do the following:

• For Windows 7: Open the Start menu, click All Programs ➙ X-Rite ➙ PANTONE Color Calibrator, and then follow the instructions on the screen.

• For Windows 10: Open the Start menu, click All apps ➙ X-Rite ➙ PANTONE Color Calibrator, and then follow the instructions on the screen.

When the color sensor is in use, the color-sensor indicator on the computer outer lid blinks twice at regular intervals. When the color measuring and adjustment finishes, the color-sensor indicator stays on.

After you use the color sensor for the first time, a calibration profile ECCM2SensorData.dat is generated. Back up this calibration profile on an external storage device in case that both the color sensor and the internal storage device are replaced.

To locate the DAT file, do the following:

• For Windows 7: Go to C:\ProgramData\X-Rite\ECCM-2.

• For Windows 10: Click This PC ➙ Documents ➙ X-Rite.

If your computer comes with a color sensor, the display provides a color profile that can work with the

Microsoft Image Color Management (ICM) function. If the graphics software you are using is compatible with ICM, you can display a color image on your monitor and match it with the same quality one on another device, such as a scanner or a printer.

For more information about the Microsoft ICM, refer to the Windows help information system.

Using an ExpressCard, a media card, or a smart card

Your computer has an ExpressCard slot and a media-card slot. Depending on the model, your computer might also have a smart-card slot.

Supportable media card types

The media-card reader on your computer only supports the following media cards:

• MultiMediaCard (MMC)

• Secure Digital (SD) card

Note: Your computer does not support the CPRM feature for the SD card.

• Secure Digital eXtended-Capacity (SDXC) card

• Secure Digital High-Capacity (SDHC) card

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Supportable smart card type

Smart cards can be used for authentication, data storage, and application processing. Smart cards also might provide strong security authentication for single sign-on (SSO) within large organizations. The smart-card reader on your computer only supports the smart card of the following specifications:

• Length: 85.60 mm (3.37 inches)

• Width: 53.98 mm (2.13 inches)

• Thickness: 0.76 mm (0.03 inch)

Do not insert smart cards with slits into your computer. Otherwise, the smart-card reader might get damaged.

Installing an ExpressCard, a media card, or a smart card

To install the card, do the following:

Attention: Before you start installing a card, touch a metal table or a grounded metal object. This action reduces any static electricity from your body. The static electricity could damage the card.

1. Locate the appropriate type of slot for your card. See “Locating computer controls, connectors, and indicators” on page 1.

2. Ensure that the card is correctly oriented:

• For the ExpressCard: The notched edge of the card is facing upward and pointing toward the card slot.

• For the media card: The metal contacts are facing down and pointing toward the card slot.

• For the smart card: The metal contacts are facing upward and pointing toward the card slot.

3. Press the card firmly into the card slot.

If the plug-and-play feature is not enabled for the installed ExpressCard, media card or smart card, do the following to enable the feature:

1. Open Control Panel.

2. Click Hardware and Sound.

3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

4. From the Action menu, select Add legacy hardware. The Add Hardware Wizard starts.


Removing an ExpressCard, a media card, or a smart card

Attention:

38


• Before removing a card, stop the card first. Otherwise, data on the card might be corrupted or lost.

• While transferring data to or from an ExpressCard, a media card, or a smart card, do not put your computer into sleep or hibernation mode before the data transfer is completed; otherwise, your data could become damaged.

• Do not remove a card while the computer is in sleep mode or hibernation mode. Otherwise, the system might not respond when you try to resume operation.

To remove a card, do the following:

1. Click the triangular icon in the Windows notification area to show hidden icons. Then, right-click the

Safely Remove Hardware and Eject Media icon.

2. Select the item you want to remove to stop the card.

3. Press the card to eject it from your computer.

4. Remove the card and store it safely for future use.

Note: After you eject the card from the operating system, the card can no longer be accessed. To access the card, you must remove it first, and then insert it again.

Using an external display

You can use an external display such as a projector or a monitor to give presentations or to expand your workspace. This topic introduces how to connect an external display, choose display modes, and change display settings.

Your computer supports the following video resolution, if the external monitor also supports that resolution.

• Up to 3840 x 2160 @ 60 Hz, with an external display connected to the Thunderbolt 3 connector or the mini DisplayPort connector.

• Up to 3840 x 2160 @ 30 Hz, with an external display connected to the HDMI connector

For more information about the external display, refer to the manuals provided with it.

Connecting an external display

You can use either a wired display or a wireless display. The wired display can be connected to a video connector such as the HDMI connector and mini DisplayPort connector by a cable. The wireless display can be added through the Wi-Di or Miracast function.

• Connecting a wired display

Note: When you connect an external monitor, a video interface cable with a ferrite core is required.

1. Connect the external display to an appropriate video connector on your computer, such as the

HDMI connector or mini DisplayPort connector.

2. Connect the external display to an electrical outlet.

3. Turn on the external display.

If your computer cannot detect the external display, right-click on the desktop, and then click Screen

resolution/Display settings ➙ Detect.

• Connecting a wireless display

Note: To use a wireless display, ensure that both your computer and the external display support the

Wi-Di or Miracast feature.

– For Windows 7

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.

Using your computer

39

Start the Intel

® on the screen.

Wi-Di program. Select the desired wireless display in the list and follow the instructions

– For Windows 10

Do one of the following:

– Open the Start menu, and then click Settings ➙ Devices ➙ Connected devices ➙ Add a device.


– Click the action center icon on the taskbar. Click Connect. Select the desired wireless display and follow the instructions on the screen.

For more information, refer to the Windows help information system.

Choosing a display mode

You can display your desktop and apps on the computer display, the external display, or both. To choose how to display the video output, press the display-mode switching key mode you prefer.

and then select a display

There are four display modes:

• Disconnect: Displays the video output only on your computer screen.

Note: Depending on the situation, you might see Disconnect, PC screen only, Computer only, or

Disconnect projector.

• Duplicate: Displays the same video output on both your computer screen and an external display.

• Extend: Extends the video output from your computer display to an external display. You can drag and move items between the two displays.

• Projector only: Shows the video output only on an external display.

Note: Depending on the situation, you might see Projector only or Second screen only.

Note: If you show programs using DirectDraw or Direct3D

® shows the video output.

in full-screen mode, only the main display

Changing display settings

You can change the settings for both the computer display and the external display. For example, you can define which one is the main display and which one is the secondary display. You also can change the resolution and orientation.

To change display settings, do the following:

1. Right-click on the desktop and select Screen Resolution or Display settings.

2. Select the display that you want to configure.

3. Change display settings as you want.

Note: If you set a higher resolution for the computer display than the external display, only part of the screen can be shown on the external display.

40


Chapter 3. Enhancing your computer

This chapter provides instructions on how to use hardware devices to expand your computer capabilities.

• “Finding ThinkPad options” on page 41

• “ThinkPad Pen Pro” on page 41

• “ThinkPad Workstation Dock” on page 43

Finding

ThinkPad options

If

you want to expand the capabilities of your computer, Lenovo has a number of hardware accessories and

upgrades to meet your needs. Options include memory modules, storage devices, network cards, port replicators

or docking stations, batteries, power adapters, printers, scanners, keyboards, mice, and more.

You

can shop at Lenovo 24 hours a day, 7 days a week directly over the World Wide Web. All you need is an

Internet

connection and a credit card.

ThinkPad Pen Pro

Depending on the model, your computer might come with the ThinkPad Pen Pro (referred to as the pen in this section). The pen enables you to write and draw in a nature manner.

This section introduces the basic use of the pen. For more information, refer to the documentation of the pen.

Use the pen instead of your finger in conditions such as the following:

• You need precise and detailed input, such as drawing a picture or using the handwriting mode.

• Too many elements are crowded on the screen, for example, when you are playing games.

• You want to keep your screen free from smudges.

• You have long fingernails and it is difficult for you to type.

Notes:

• The pen is not waterproof. Take care not to drop the pen in water.

• The pen contains pressure sensors. Do not push the tip of the pen for an extended period of time. Do not make the pen subject to shock or vibration.


41

Pen overview

1

End cap

Unscrew the end cap to install or replace a battery.

2

Right-click button

To right-click, tap the tip on the screen and press the right-click button, or hold the pen tip on the screen for one second.

3

Eraser button

To erase text or drawing, press and hold the eraser button and drag the tip across the area you want to erase.

4

Pen tip

To click, tap on the screen with the tip. To double-click, tap twice.

Installing a battery to power the pen

Depending on the model, your pen might not be installed with a battery. To install an AAAA alkaline battery, do the following:

1. Unscrew the end cap.

2. Insert an AAAA alkaline battery into the battery compartment.

3. Reinstall the end cap.

4. Tighten the end cap.

42


ThinkPad Workstation Dock

Depending on the model, your computer might come with the ThinkPad Workstation Dock (referred to as docking station in this section). Attach your computer to the docking station to expand working capability.

Attention: When the computer is attached to a docking station, do not pick up the assembly by taking hold of the computer only. Always hold the whole assembly. Otherwise the docking station might drop down.

Docking station overview

1 Power button

Press the power button to turn on or turn off the computer.

2 Key lock indicator

This indicator turns on when the system lock is in the locked position.

3 Docking status indicator

This indicator turns on when your computer is attached to the docking station properly.

4 Eject button

Press the eject button to eject the computer from the docking station.

5 Docking-station connector

Connect the computer to the docking station through the docking-station connector.

6 Adjuster

Use the adjuster as a guide to align your computer with the docking station.

7

System lock

Use the system lock to lock or unlock the eject button.

• When the system lock is in the locked position, the eject button is locked, and you cannot attach or detach your computer.

• When the system lock is in the unlocked position, the eject button is unlocked, and you can attach or detach your computer.

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.

Enhancing your computer

43

1

Always On USB connector

Use the Always On USB connector to charge USB-compatible devices.

2 USB 3.0 connectors

Use the USB 3.0 connectors to connect USB-compatible devices, such as a USB keyboard, a USB mouse, a USB storage device, or a USB printer.

3 Ethernet connector

Connect the computer to a LAN through the Ethernet connector.

Important: When your computer is attached to the docking station, always use the Ethernet connector and the video connectors (for example the HDMI connector) on the docking station instead of the ones on the computer.

4

Power connector

Connect the computer to ac power through the power connector.

7

8

5

6

DisplayPort connectors

HDMI connector

DVI connector

VGA connector

Use the DisplayPort connectors, HDMI connector, DVI connector, or VGA connector to connect the computer to the compatible projector, external monitor, or television.

To connect a DVI display, do the following:

1. Ensure that the computer is connected to the docking station and works properly.

2. Turn off the computer.

3. Connect the DVI display to the DVI connector on the docking station, and then connect the display to an electrical outlet.

4. Turn on the DVI display.

5. Turn on the computer.

Note: Turn on the DVI display before you turn on the computer. Otherwise the system cannot recognize the display.

9 Audio connector

Connect headphones or a headset that has a 3.5-mm (0.14-inch) 4-pole plug to the audio connector to listen to the sound from the computer.

10 Security-lock slot

To protect your docking station from theft, lock your docking station to a desk, table, or other non-permanent fixture. Use a security cable lock that fits this security-lock slot.

44


Attaching the docking station to your computer

To attach the docking station to your computer, do the following:

1. Disconnect all cables and devices from the computer. Ensure that the system lock key is in the unlocked position as shown (horizontal).

2. Attach your computer to the docking station as shown until you hear a click

1

. Turn the system lock key to the locked position (vertical)

2

.

3. Check the docking status indicator. If the indicator is off, your computer is not attached to the docking station successfully. To solve the problem, detach and reattach the computer. If the problem persists, detach and reattach the ac power adapter of the docking station.

Note: If you attach the computer to the docking station, but do not connect the docking station to ac power, your computer consumes battery power.

Detaching the docking station from your computer

To detach the docking station from your computer, do the following:

1. Disconnect all cables and devices from the computer and the docking station.

Chapter 3

.

Enhancing your computer

45

2. Turn the system lock key to the unlocked position (horizontal).

3. Press the eject button to eject the computer

1

, and then grasp both sides of the computer to remove it

2

.

Guideline on connecting multiple external displays to the docking station

Do not use the connectors as shown in the following illustrations at the same time for connecting multiple displays. Otherwise, one of the displays will not work.

46


Chapter 4. You and your computer

This chapter provides information about accessibility, comfort, and traveling with your computer.

Accessibility and comfort

Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort.

Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform. In addition, use healthy work habits to maximize your performance and comfort while using your computer.

The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits.

Lenovo is committed to providing the latest information and technology to our customers with disabilities.

Refer to the accessibility information that outlines our efforts in this area. See “Accessibility information” on page 48.

Ergonomic information

Working in the virtual office might mean adapting to frequent changes in your environment. For example, adapting to the surrounding light sources, proper seating, and the placement of your computer hardware, can help you improve your performance and achieve greater comfort.

This example shows someone in a conventional setting. Even when not in such a setting, you can follow many of these tips. Develop good habits, and they will serve you well.

General posture: Make minor modifications in your working posture to deter the onset of discomfort caused by long periods of working in the same position. Frequent short breaks from your work also help to prevent minor discomfort associated with your working posture.

Display: Position the display to maintain a comfortable viewing distance of 510-760 mm (20-30 inches).

Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly. Press the brightness control keys to adjust display brightness.

Head position: Keep your head and neck in a comfortable and neutral (vertical, or upright) position.

Chair: Use a chair that gives you good back support and seat height adjustment. Use chair adjustments to best suit your desired posture.


47

Arm

and hand position: If available, use chair arm rests or an area on your working surface to provide weight

support for your arms. Keep your forearms, wrists, and hands in a relaxed and neutral (horizontal) position.

Type with a soft touch without pounding the keys.

Leg

position: Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest.

What

if you are traveling?

It

might not be possible to observe the best ergonomic practices when you are using your computer while

on the move or in a casual setting. Regardless of the setting, try to observe as many of the tips as possible.

Sitting properly and using adequate lighting, for example, will help you maintain desirable levels of

comfort and performance.

Questions

about vision?

The

visual display screens of ThinkPad notebook computers are designed to meet the highest standards and

to provide you with clear, crisp images and large, bright displays that are easy to see, yet easy on the eyes.

Of course, any concentrated and sustained visual activity can be tiring. If you have questions on eye fatigue

or visual discomfort, consult a vision-care specialist for advice.

Comfort

Observe

the following guidelines to achieve greater comfort and improve performance.

Active

sitting and rest breaks: The longer you sit and work with your computer, the more important it is to observe

your working posture. Follow “Ergonomic information” on page 47 and practice “active sitting” to avoid

discomfort associated with your working postures. Making minor voluntary postural changes and taking

short frequent work breaks are the key ingredients for healthy computing. Your computer is light and mobile;

you can easily reposition your working surface to accommodate many posture modifications.

Work

area setup options: Familiarize yourself with all of your office furniture so that you know how to adjust your

work surface, seat, and other work tools to accommodate your preferences for comfort. If your work area

is not in an office setting, be sure to take special note of employing active sitting and taking work breaks.

Many ThinkPad product solutions are available to help you modify and expand your computer to best

suit your needs. Explore your options for docking solutions and external products that provide the adjustability

and features that you want.

Accessibility

information

Lenovo

is committed to providing users who have hearing, vision, and mobility limitations with greater access

to information and technology. This section provides information about the ways these users can get the

most out of their computer experience.

Keyboard

shortcuts

The

following table contains keyboard shortcuts that can help make your computer easier to use.

Note:

Depending on your keyboard, some of the following keyboard shortcuts might not be available.

Keyboard shortcut

Windows logo key + U

Right Shift for eight seconds

Shift five times

48


Function

Open Ease of Access Center

Turn on or turn off Filter Keys

Turn on or turn off Sticky Keys

Keyboard shortcut

Num Lock for five seconds

Left Alt+Left Shift+Num Lock

Left Alt+Left Shift+PrtScn (or PrtSc)

Function

Turn on or turn off Toggle Keys

Turn on or turn off Mouse Keys

Turn on or turn off High Contrast

Ease

of Access Center

Ease

of Access Center on the Windows operating system enables users to configure their computers to suit

their physical and cognitive needs.

To

use Ease of Access Center, do the following:

1. Go to Control Panel, and ensure that you view Control Panel using Category.

2. Click Ease of Access ➙ Ease of Access Center.

3. Choose the appropriate tool by following the instructions on the screen.

Ease of Access Center mainly includes the following tools:

• Magnifier

Magnifier is a useful utility that enlarges the entire screen or part of the screen so that you can see the items better.

• Narrator

Narrator is a screen reader that reads what is displayed on the screen aloud and describes events such as error messages.

• On-Screen Keyboard

If you prefer to type or enter data into your computer using a mouse, joystick, or other pointing device instead of a physical keyboard, you can use On-Screen Keyboard. On-Screen Keyboard displays a visual keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen.

• High Contrast

High Contrast is a feature that heightens the color contrast of some text and images on your screen. As a result, those items are more distinct and easier to identify.

• Personalized keyboard

Adjust keyboard settings to make your keyboard easier to use. For example, you can use your keyboard to control the pointer and make the keyboard easier to type certain key combinations.

• Personalized mouse

Adjust mouse settings to make your mouse easier to use. For example, you can change the pointer appearance and make your mouse easier to manage windows.

Speech Recognition

Speech Recognition enables you to control your computer by voice.

Using only your voice, you can start programs, open menus, click objects on the screen, dictate text into documents, and write and send e-mails. Everything you do with the keyboard and mouse can be done with only your voice.

To use Speech Recognition, do the following:

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.

You and your computer

49


2. Click Ease of Access ➙ Speech Recognition.


Screen-reader

technologies

Screen-reader

technologies are primarily focused on software program interfaces, help information systems, and

various online documents.

Screen resolution

You can make the text and images on your screen easier to read by adjusting the screen resolution of your computer.

To adjust the screen resolution, do the following:

1. Right-click an empty area of the desktop and select Screen resolution.


Note: Setting a resolution too low might prevent some items from fitting on the screen.

Customizable item size

You can make the items on your screen easier to read by changing the item size.

• To change the item size temporarily, use the Magnifier tool in Ease of Access Center. See “Ease of

Access Center” on page 49.

• To change the item size permanently, do the following:

– Change the size of all the items on your screen.


2. Click Appearance and Personalization ➙ Display.

3. Change the item size by following the instructions on the screen.

4. Click Apply. This change will take effect the next time you log in to the operating system.

– Change the size of the items on a Web page.

Press and hold Ctrl, and then press the plus-sign key (+) to enlarge or the minus-sign key (-) to reduce the text size.

– Change the size of the items on the desktop or a window.

Note: This function might not work on some windows.

If your mouse has a wheel, press and hold Ctrl, and then scroll the wheel to change the item size.

Industry-standard connectors

Your computer provides industry-standard connectors that enable you to connect assistive devices.

For more information about the location and function of the connectors, see “Locating computer controls, connectors, and indicators” on page 1.

50


Documentation in accessible formats

Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or

HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader. Each image in the documentation also includes adequate alternative text so that visually impaired users can understand the image when they use a screen reader.

Traveling with your computer

This topic provides information to help you work with your computer when you are traveling.

Travel tips

Use the following travel tips to travel more confidently and efficiently with your computer.

• Although it is safe to allow your computer to go through the x-ray machines at airport security stations, it is important to keep your eyes on the computer at all times to prevent theft.

• Consider bringing an electrical adapter for use in an airplane or automobile.

• If you carry an ac power adapter, detach the ac cord from it to avoid damaging the cord.

Travel tips on airplanes

If you carry your computer into an airplane, take note of the following tips:

• If you intend to use your computer or wireless services (such as Internet and Bluetooth), check with the airline for restrictions and availability of services before boarding the airplane. If there are restrictions on the use of computers with wireless features on the airplane, you must abide by those restrictions.

Airplane mode is supported on the Windows 10 operating system. In the Airplane mode, all wireless features are disabled.

To enable the Airplane mode, do the following:

1. Open the Start menu, and then click Settings ➙ Network & Internet ➙ Airplane mode.


2. Slide the Airplane mode control to turn it on.

• Be careful about the seat in front of you on airplanes. Angle your computer display so that it does not get caught when the person in front of you leans back.

• When taking off, remember to turn off your computer or put it into hibernation mode.

Travel accessories

The following is a checklist of items to consider packing when you are going to travel:

• ThinkPad ac power adapter

• ThinkPad Pen Pro

• ThinkPad WorkStation Dock

• Mini DisplayPort to HDMI adapter

• External mouse, if you are accustomed to using one

• Ethernet cable

• Extra battery, charged

• A quality carrying case that provides adequate cushion and protection

• External storage device

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You and your computer

51

Chapter 5. Security

This chapter provides information about how to protect your computer from theft and unauthorized use.

• “Using passwords” on page 53

• “Hard disk security” on page 57

• “Setting the security chip” on page 58

• “Using the fingerprint reader” on page 59

• “Notice on deleting data from your storage drive” on page 62

• “Using firewalls” on page 62

• “Protecting data against viruses” on page 62

Using passwords

You can help prevent your computer from unauthorized use by using passwords. Once you set a password, a prompt is displayed on the screen each time you turn on the computer. Enter your password at the prompt.

You cannot use the computer unless you type the correct password.

If you have set a power-on password, a supervisor password, or a hard disk password, it unlocks automatically when the computer resumes from sleep mode.

Note: If a Windows password has been set, you will be prompted to enter it.

Typing passwords

When this icon is displayed, type a power-on password or a supervisor password.

When this icon is displayed, type a user hard disk password. To type a master hard disk password, press F1. When the icon changes to , type the master hard disk password

Note: To return to the icon , press F1 again.

Power-on password

You can set a power-on password to help protect your computer against unauthorized access.

If you set a power-on password, the password prompt is displayed on the screen whenever you turn on the computer. You must enter the correct password to start using the computer.

Setting, changing, or removing a power-on password

Before you start, print these instructions.

To set, change, or remove a power-on password, do the following:

1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program.

2. Select Security ➙ Password ➙ Power-on Password by using the directional keys.

3. Depending on your need, do one of the following:


53

• To set a password, do the following: a. In the Enter New Password field, type a desired password and press Enter.

b. In the Confirm New Password field, retype the password and press Enter.

• To change a password, do the following: a. In the Enter Current Password field, type the current power-on password and press Enter.

b. In the Enter New Password field, type the new power-on password and press Enter; then retype the password in the Confirm New Password field and Press Enter.

• To remove a password, do the following: a. In the Enter Current Password field, type the current power-on password and press Enter.

b. Leave the Enter New Password and Confirm New Password fields blank. Press Enter twice.

4. A Setup Notice window is displayed. Press Enter to continue.

5. Press F10. A Setup Confirmation window is displayed. Select Yes to save the configuration changes and exit.

Note: You might want to record your password and store it in a safe place. Otherwise, if you forget the password, you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled.

Supervisor password

The supervisor password protects the system information stored in the ThinkPad Setup program. If you have set a supervisor password, no one can change the configuration of the computer without the password. It provides the following security features:

• If only a supervisor password is set, a password prompt is displayed when you try to start the ThinkPad

Setup program. Unauthorized users cannot access the ThinkPad Setup program without the password.

• The system administrator can use the supervisor password to access a computer even if the user of that computer has set a power-on password. The supervisor password overrides the power-on password.

• If both a supervisor password and a power-on password are set, you can do the following only if you have the supervisor password:

– Changing or deleting the power-on password

– Changing or deleting the supervisor password

– Changing date and time

– Specifying the minimum length for power-on password and hard disk password

– Changing the setting for the security chip

– Changing the setting for the Virtualization

– Changing the setting for the I/O port access

– Changing the setting for the Anti-Theft

– Changing the setting for the Secure Boot

– Erasing the fingerprint data

– Enabling or disabling the following features:

– Lock UEFI BIOS Settings

– Password at unattended boot

– Boot Device List F12 Option

– Boot Order Lock

– Flash BIOS Updating by End-Users

54


– Secure RollBack Prevention

– Execution Prevention

– Security mode

– Fingerprint reader priority

Notes:

• The system administrator can set the same supervisor password on many ThinkPad notebook computers to make administration easier.

• When Lock UEFI BIOS Settings option is enabled, all BIOS settings cannot be changed. To change the settings, a supervisor password is required.

Setting, changing, or removing a supervisor password


Only a system administrator can set, change, or remove a supervisor password. To set, change, or remove a supervisor password, do the following:


2. Select Security ➙ Password ➙ Supervisor Password by using the directional keys.

3. Depending on your needs, do one of the following:

• To set a password, do the following: a. In the Enter New Password field, type a desired password and press Enter.

b. In the Confirm New Password field, retype the password and press Enter.

• To change a password, do the following: a. In the Enter Current Password field, type the current supervisor password and press Enter.

b. In the Enter New Password field, type the new supervisor password and press Enter; then retype the password in the Confirm New Password field and press Enter.

• To remove a password, do the following: a. In the Enter Current Password field, type the current supervisor password and press Enter.

b. Leave the Enter New Password and Confirm New Password fields blank. Press Enter twice.



Note: You might want to record your password and store it in a safe place. The next time you open the

ThinkPad Setup program, you will be prompted to type your supervisor password to proceed. If you forget your supervisor password, Lenovo cannot reset your password. You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.

Hard disk passwords

The following two types of hard disk passwords can help protect the information stored on the storage drive:

• User hard disk password

If a user hard disk password has been set, but no master hard disk password has been, the user must enter the user hard disk password to access files and applications on the storage drive.

• Master hard disk password

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.

Security

55

The master hard disk password also requires a user hard disk password. The master hard disk password is usually set and used by a system administrator. It enables the administrator to access any storage drive in a system like a master key. The administrator sets the master password; then assign a user password for each computer in the network. The user can then change the user password as desired, but the administrator still can get access by using the master password.

When a master hard disk password is set, only the administrator can remove the user hard disk password.

Setting a hard disk password


To set a hard disk password, do the following:


2. Select Security ➙ Password ➙ Hard Disk X Password by using the directional keys.

3. A password window is displayed. You are prompted to select User or User + Master. Select User if you want to set only one hard disk password. Select User + Master if you want to set a user hard disk password and a master hard disk password, for example if you are an administrator or a supervisor.

• If you select User, do the following: a. When a window for typing the new password opens, type your new password in the Enter New

Password field and press Enter.

b. In the Confirm New Password field, retype the password you just entered and press Enter.

• If you select User + Master, do the following: a. First, set a user hard disk password. When a message window prompts you to set the user hard disk password, press Enter to continue. Type your new user hard disk password in the Enter

New Password field and press Enter. Retype the password in the Confirm New Password field and press Enter.

b. Then, set a master hard disk password. When a message window prompts you to set the master hard disk password. Press Enter to continue. Type your new master hard disk password in the

Enter New Password field and press Enter. Retype the password in the Confirm New Password field and press Enter.



The next time you turn on your computer, type the user or master hard disk password to start your computer and access the operating system.

Changing or removing a hard disk password

To change or remove the hard disk password, do the following:

• If you are in User + Master hard disk mode, you can select either User HDP or Master HDP to change the password, depending on your needs.

– If you select User HDP mode, follow the following steps to change the user hard disk password:

1. Type the current user hard disk password in the Enter Current Password field and press Enter.

2. Type the new password in the Enter New Password field and press Enter; then retype the password in the Confirm New Password field and press Enter.

3. A Setup Notice window is displayed. Press Enter again to continue. The user hard disk password is changed.

Note: The hard disk password cannot be removed in User HDP mode.

56


– If you select Master HDP mode, follow the following steps to change the master hard disk password:

1. Type the current master hard disk password in the Enter Current Password field and press Enter.

2. Type the new master hard disk password in the Enter New Password field and press Enter; then retype the new password you just entered in the Confirm New Password field and press Enter.

3. A Setup Notice window is displayed. Press Enter to continue. The master hard disk password is changed.

Note: If you leave the Enter New Password and Confirm New Password fields blank and press Enter twice, both the user and master hard disk passwords are removed.

• If you are in User hard disk mode, follow the following steps to change the user hard disk password:

1. Follow steps 1 through 7 in “Setting a hard disk password” on page 56, typing your password to get access to the ThinkPad Setup program.

2. Type the current user hard disk password in the Enter Current Password field and press Enter.

3. Type the new password in the Enter New Password field and press Enter; then retype the new password in the Confirm New Password field and press Enter.

4. A Setup Notice window is displayed. Press Enter again to continue. The user hard disk password is changed.

Note: If you leave the Enter New Password and Confirm New Password fields blank and press Enter twice, the user hard disk password is removed.

Tips on using the hard disk passwords

• You can set the minimum length of a hard disk password through the Security menu.

• If you set a hard disk password of over seven characters, the storage drive can be used only with a computer that can recognize a hard disk password of over seven characters. If you then install the storage drive in a computer that cannot recognize a hard disk password that contains more than seven characters, you cannot access the drive.

• Record your password and store it in a safe place. If you forget the user hard disk password, or both user and master hard disk passwords, Lenovo cannot reset your passwords or recover data from the storage drive. You must take your computer to a Lenovo reseller or a marketing representative to have the storage drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

Notes: The eDrive storage drives or Trusted Computing Group (TCG) Opal-compliant storage drives provide self-encryption capabilities to secure your data.

• If a TCG Opal-compliant storage drive and a TCG Opal management software program are installed, and the TCG Opal management software program is activated, the hard disk password is not available.

• If an eDrive storage drive is installed in your computer, and your computer is preinstalled with the

Windows 10 operating system, the hard disk password is not available.

Hard disk security

To protect passwords from unauthorized security attacks, refer to the following tips to maximize security:

• Set a power-on password as well as a hard disk password for your internal storage drive. Refer to the procedures in “Power-on password” on page 53 and “Hard disk passwords” on page 55. For security, a longer password is recommended.

• Use the security chip to provide reliable security for the UEFI BIOS. Refer to “Setting the security chip” on page 58.

Note: Depending on the model, your computer might support the TPM management feature.

Chapter 5

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57

• If a Disk Encryption storage drive is installed in your computer, be sure to protect the contents of your computer memory from unauthorized access by use of drive encryption software, such as Microsoft

Windows BitLocker

®

Drive Encryption. See “Using Windows BitLocker Drive Encryption” on page 58.

• Before you dispose of, sell, or hand over your computer, delete the data stored on it. For more information, refer to “Notice on deleting data from your storage drive” on page 62.

The hard disk drive built into your computer can be protected by UEFI BIOS.

Using Windows BitLocker Drive Encryption

To help protect your computer against unauthorized access, use the drive encryption software, such as

Windows BitLocker Drive Encryption.

Windows BitLocker Drive Encryption is an integral security feature of some editions of the Windows operating system. It can help you protect the operating system and data stored on your computer, even if your computer is lost or stolen. BitLocker works by encrypting all user and system files, including the swap and hibernation files.

BitLocker uses a Trusted Platform Module to provide enhanced protection for your data and to ensure early boot component integrity. A compatible TPM is defined as a V1.2 TPM.

To check the BitLocker status, go to Control Panel, and click System and Security ➙ BitLocker Drive

Encryption.

For more information about Windows BitLocker Drive Encryption, see the help information system of the

Windows operating system, or search for “Microsoft Windows BitLocker Drive Encryption Step-by-Step

Guide” on the Microsoft Web site.

Disk Encryption hard disk drive and Encryption solid-state drive

Some models contain the Disk Encryption hard disk drive, Encryption solid-state drive, or Encryption hybrid drive. This feature helps to protect your computer against security attacks on media, NAND flash, or device controllers by use of a hardware encryption chip. For the efficient use of the encryption feature, set a hard disk password for the internal storage drive.

Setting the security chip

Strict security requirements are imposed on network client computers that transfer confidential information electronically. Depending on the options you ordered, your computer might have an embedded security chip, a cryptographic microprocessor. With the security chip, you can do the following:

• Protect your data and system

• Strengthen access controls

• Secure communications


To set an item on the Security Chip submenu, do the following:

1. Turn off your computer. Wait for about five seconds, and then turn on your computer again.

2. When the logo screen is displayed, press F1 to start the ThinkPad Setup program.

3. Select Security ➙ Security Chip by using the directional keys.

4. Press Enter. The Security Chip submenu opens.

5. Move to an item you want to set by using the directional keys. When the item is highlighted, press Enter.

58


6. Set other items that you want to set.


Notes:

• Ensure that the supervisor password has been set in ThinkPad Setup. Otherwise anyone can change the settings for the security chip.

• If the security chip is inactive or disabled, the Clear Security Chip option will not be displayed.

• When you clear the security chip, turn off your computer and then turn it on again after you set the security chip to Active. Otherwise, the Clear Security Chip option is not displayed.

Using the fingerprint reader

Depending on the model, your computer might have a fingerprint reader. Fingerprint authentication can replace your passwords, such as the Windows password, power-on password, and hard disk password. In this way, you can log in to your computer simply and securely.

To enable fingerprint authentication, enroll your fingerprints first. During the enrollment, the fingerprints are associated with the Windows password automatically. To associate your fingerprints with your power-on password and hard disk password, manually create a connection.

Enrolling your fingerprints

It is recommended that you enroll more than one fingerprint in case of any injuries to your fingers. To enroll your fingerprints, do the following:

• For Windows 7

1. Start the fingerprint program. For instructions on how to start the fingerprint program, see “Lenovo programs” on page 14.

2. Enter the Windows password as required.

3. Follow the instructions on the screen to finish the enrollment.

For more information about how to use the fingerprint reader, refer to the help system of the fingerprint program.

• For Windows 10

1. Open the Start menu, and then click Settings ➙ Accounts ➙ Sign-in options.


2. Follow the instructions on the screen to finish the enrollment.

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59

Scanning your finger

To scan your finger, tap the fingerprint reader with the top joint of your finger and hold your finger there for one or two seconds with a little pressure. Then lift the finger to complete one scan.

Behavior of the fingerprint reader indicator

Indicator behavior

1

Off

2

Solid green

3

Amber, blinking

Description

The fingerprint reader is not ready for tapping.

The fingerprint reader is ready for tapping.

The fingerprint cannot be authenticated.

Associating your fingerprints with your power-on password and hard disk password

To associate your fingerprints with your power-on password and hard disk password, do the following:

1. Turn off and then turn on the computer.

2. When prompted, scan your finger on the fingerprint reader.

3. Enter your power-on password, hard disk password, or both as required. The connection is created.

60


When you start the computer again, you can use your fingerprints to log in to the computer with no need to enter your Windows password, power-on password, and hard disk password.

Attention: If you always use your fingerprint to log in to the computer, you might forget your passwords.

Write down your passwords, and keep them in a safe place. If you forget your power-on password, you must take your computer to a Lenovo authorized servicer or a marketing representative to have the password canceled. If you forget your hard disk password, Lenovo cannot reset your password or recover data from the storage drive. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the storage drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

Setting the fingerprint reader

You can set the fingerprint reader in the fingerprint program if available. You also can change the following settings in the ThinkPad Setup program:

• Predesktop Authentication: Enables or disables fingerprint authentication before the operating system is loaded.

• Reader Priority: Defines the priority for the fingerprint readers if an external fingerprint reader is attached.

• Security Mode: Specifies the settings of the security mode.

• Password Authentication: Enables or disables the password authentication.

Note: This item is displayed only if High security mode is enabled.

• Reset Fingerprint Data: Select this item to erase all of the fingerprint data stored in either the internal or external fingerprint reader.

To change the settings in the ThinkPad Setup program, see “Using the ThinkPad Setup program” on page 67.

Maintaining the fingerprint reader

The following actions could damage the fingerprint reader or cause it not to work properly:

• Scratching the surface of the reader with a hard, pointed object

• Scraping the surface of the reader with your fingernail or anything hard

• Using or touching the reader with a dirty finger

If you notice any of the following conditions, gently clean the surface of the reader with a dry, soft, lint-free cloth:

• The surface of the reader is dirty or stained.

• The surface of the reader is wet.

• The reader often fails to enroll or authenticate your fingerprint.

If your finger has any of the following conditions, you might not be able to register or authenticate it:

• Your finger is wrinkled.

• Your finger is rough, dry, or injured.

• Your finger is stained with dirt, mud, or oil.

• The surface of your finger is different from the one when you enrolled your fingerprint.

• Your finger is wet.

• Your finger that you are currently using has not been enrolled before.

To improve the situation, try the following:

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61

• Clean or wipe your hands to remove any excess dirt or moisture from the fingers.

• Enroll and use a different finger for authentication.

Notice on deleting data from your storage drive

Some of the data stored on the storage drive might be sensitive. Handing your computer over to someone else without deleting the loaded software, such as operating systems and application software, might even violate license agreements. Be sure to delete data stored on the storage drive before you dispose of, sell, or hand over your computer.

You can use the following methods to delete data from the storage drive:

• Move the data to the Recycle Bin, and then empty the Recycle Bin.

• Delete the data.

• Format your storage drive, using the software for initializing it.

• Use the recovery program provided by Lenovo to bring the storage drive back to the factory default settings.

These

operations, however, only change the file location of the data; they do not delete the data i tself. In other

words, the data retrieval processing is disabled under an operating system such as Windows. The data

is still there, even though it seems to be lost. Thus, it is sometimes possible to read the data by use of special

software for data recovery. There is a risk that people of bad faith might read and misuse the critical data

on storage drives for unexpected purposes.

To

prevent leakage of data, it is important that you delete all the data from the hard disk drive when you dispose

of, sell, or hand over your computer. You can destroy the data physically by smashing the hard disk drive

with a hammer, or magnetically by means of strong magnetic power, thus making the data unreadable.

But

it is recommended that you use the software (payware) or service (pay service) developed for that purpose.

The process might take several hours.

For

disposing of data on the solid-state drive, Lenovo provides the Drive Erase Utility for Resetting the

Cryptographic

Key and Erasing the Solid State Drive tool. For disposing of data on the hard disk drive, Lenovo provides

the Secure Data Disposal™ tool.

If

a Disk Encryption hard disk drive or Encryption solid-state drive is supported and installed in your computer,

you can logically dispose of all the data on the drive in a short time by erasing the cryptographic key.

The data encrypted with the old key is not physically erased but remains on the drive; however, it cannot be

decrypted without the old key. This feature is also available with the Drive Erase Utility for Resetting the

Cryptographic

Key and Erasing the Solid State Drive tool.

Using firewalls

If your system is preinstalled with a firewall program, it protects against computer Internet security threats, unauthorized access, intrusions, and Internet attacks. It also protects your privacy.

For more information about how to use the firewall program, refer to the help information system that comes with the program.

Protecting data against viruses

Your computer is preinstalled with an antivirus program so you can detect and eliminate viruses. The antivirus program is designed to help you detect and eliminate viruses.

Lenovo

provides a full version of antivirus software on your computer with a free 30-day subscription. After

30

days, you must renew the license to continue receiving the antivirus software updates.

62


Chapter 6. Advanced configuration

This chapter provides the following information to help you configure the computer:

• “Installing a new operating system” on page 65

• “Installing device drivers” on page 67

• “Using the ThinkPad Setup program” on page 67

Installing a new operating system

In some situations, you might need to install a new operating system. This topic provides instructions on how to install a new operating system.

Installing the Windows 7 operating system


Attention: The process of installing a new operating system deletes all the data on your storage drive, including the data that were stored in a hidden folder.

To install the Windows 7 operating system, do the following:

1. Copy all the subdirectories and files in the C:\SWTOOLS directory to a removable storage device.

• The

supplement files for the Windows 7 operating system are in the C:\SWTOOLS\OSFIXES directory.

• The

device drivers are in the C:\SWTOOLS\DRIVERS directory.

• The

preinstalled programs are in the C:\SWTOOLS\APPS directory.

2. Start the ThinkPad Setup program. See “Using the ThinkPad Setup program” on page 67.

3. Select Startup ➙ UEFI/Legacy Boot. Then do one of the following:

• To

install the Windows 7 (32-bit) operating system, select Legacy Only or Both.

• To

install the Windows 7 (64-bit) operating system in Legacy mode, select Legacy Only.

• To

install the Windows 7 (64-bit) operating system in UEFI mode, select UEFI Only.

4. Change the boot priority order to boot your computer from the external DVD drive.

5. Press the F10 key to exit the ThinkPad Setup program.

6. Connect the external DVD drive to the computer and insert the Windows 7 operating system installation

DVD

into the drive, and restart the computer.

Note:

If you are starting the installation DVD image from an external USB device, do additional configurations

before you start.

7. Restore the C:\SWTOOLS directory that you backed up before installing the Windows 7 operating system.

8. Install the device drivers. See “Installing device drivers” on page 67.

9. Install the Windows 7 fix modules. You can find the Windows 7 fix modules in the C:\SWTOOLS\OSFIXES\ directory.

10. Install the registry patches, for example the Enabling Wake on LAN from Standby for ENERGY STAR patch.


65

Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the

ThinkPad Setup program. Otherwise the operating system will not start correctly.

When you install the Windows 7 operating system, you might need one of the following country or region codes:

Country or region

China

Denmark

Finland

France

Germany

Italy

Japan

Code

SC

DK

FI

FR

GR

IT

JP


Netherlands

Norway

Spain

Sweden

Taiwan and Hong Kong

United States

SV

TC

US

Code

NL

NO

SP

Installing the Windows 10 operating system


Attention: The process of installing a new operating system deletes all the data on your internal storage drive, including the data that were stored in a hidden folder.

To install the Windows 10 operating system, do the following:


2. Select Startup ➙ Boot to display the Boot Priority Order submenu.

3. Select the drive that contains the operating system installation program, for example USB HDD.

4. Press the F10 key to exit the ThinkPad Setup program.

5. Connect the drive that contains the operating system installation program to the computer, and restart the computer.

6. Install the device drivers and necessary programs. See “Installing device drivers” on page 67.

7. After installing the device drivers, apply Windows Update to get the latest modules, for example the security patches.

8. Depending on your preference, install Lenovo programs. For information about Lenovo programs, see “Lenovo programs” on page 14.

Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the

ThinkPad Setup program. Otherwise, the operating system will not start correctly.

When you install the Windows 10 operating system, you might need one of the following country or region codes:


China

Denmark

Finland

France

Germany

Code

SC

DK

FI

FR

GR


Netherlands

Norway

Spain

Sweden

Taiwan and Hong Kong

Code

NL

NO

SP

SV

TC

66


Italy

Japan

IT

JP

United States US

Installing device drivers

Device driver is the program that operates a particular hardware device of the computer. If a device does not perform well or you install a new device, you need to install or update the corresponding device driver.

For example, if you use the Windows 7 operating system, to use the USB 3.0 connector, you need to download and install the USB 3.0 driver.

To download the latest device drivers, do the following:

1. Select your product name to view all the device drivers for your computer.

2. Select the device drivers you that you need, and follow the instructions on the screen.I

Attention:

Do not download the device drivers from the Windows Update Web.

If

you use the Windows 7 operating system, you also can find the device drivers in the C:\SWTOOLS\DRIVERS directory

on your storage drive. For more information, see “Reinstalling preinstalled programs and device drivers”

on page 111.

Using the ThinkPad Setup program

The ThinkPad Setup program enables you to select various setup configurations for your computer through configuring the BIOS.

To configure the BIOS of your computer, do the following:

1. Restart the computer. When the ThinkPad logo is displayed, press F1. The ThinkPad Setup program starts.

If you are required to enter the supervisor password, enter the correct password. You also can press

Enter to skip the password prompt and start the ThinkPad Setup program. If you do not enter the password, you cannot change the configurations that are protected by the supervisor password. For more information, refer to “Using passwords” on page 53.

2. Use the cursor keys to select a tab; or use the cursor keys to locate an item and press Enter to select it.

Then a submenu is displayed.

Note: Some menu items are displayed only if the computer supports the corresponding features.

3. Set the value of an item by doing one of the following:

• Press the F6 key to change to a higher value.

• Press the F5 key to change to a lower value.

Note: Default values are in boldface.

4. To change other configurations, press the Esc key to exit the submenu and return to the parent menu.

5. When you complete the configuration, press the F10 key to save and exit. You also can select the

Restart tab in the ThinkPad Setup menu, and restart your computer with one of the provided options.

Note: You can press the F9 key to restore to the default settings.

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67

Main menu

When you enter the ThinkPad Setup program, the Main menu is displayed with the following information:

• UEFI BIOS Version

• UEFI BIOS Date

• Embedded Controller Version

• ME Firmware Version

• Machine Type Model

• System-unit serial number

• System board serial number

• Asset Tag

• CPU Type

• CPU Speed

• Installed Memory

• UUID

• MAC Address (Internal LAN)

• Preinstalled operating system license

• UEFI Secure Boot

• OA3 ID

• OA2

Config menu

To change the configuration of your computer, select the Config tab from the ThinkPad Setup menu.

The following table lists the Config menu items. Default values are in boldface. The menu items might change without notice. Depending on the model, the default value might vary.

Attention: The default configurations are already optimized for you. Improper change of the configurations might cause unexpected results.

Table 2. Config menu items

Menu item

Network

Submenu item

Wake On LAN

Value

• Disabled

• AC only

• AC and Battery

Comments

Enable the computer to power on when the Ethernet controller receives a magic packet (a special network message).

If you select AC Only, Wake on LAN is enabled only when the ac power adapter is attached.

If you select AC and

Battery, Wake on LAN is enabled with any power sources.

Notes:

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Table 2. Config menu items (continued)

Menu item

USB

Submenu item Value

Ethernet LAN Option ROM

(for Legacy Only boot mode or Both with Legacy

first)

UEFI IPv4 Network Stack

(for UEFI Only boot mode or Both with UEFI first)

• Disabled

• Enabled

• Disabled

• Enabled

UEFI IPv6 Network Stack

(for UEFI Only boot mode or Both with UEFI first)

UEFI PXE Boot Priority

(for UEFI Only boot mode or Both with UEFI first for boot capability and IPv6 and IPv4 stacks are both enabled.)

USB UEFI BIOS Support

• Disabled

• Enabled

• IPv6 First

• IPv4 First

• Disabled

• Enabled

Always On USB • Disabled

• Enabled

– Charge in Battery Mode • Disabled

• Enabled

Comments

• The magic packet type

Wake on LAN requires ac power.

• The Wake on LAN function does not work when a hard disk password is set.

Load the Ethernet LAN

Option ROM to enable startup from an integrated network device.

Enable or disable Internet

Protocol Version 4 (IPv4) network stack for UEFI environment.

Enable or disable Internet

Protocol Version 6 (IPv6) network stack for UEFI environment.

Select network stack priority for UEFI PXE boot.

Enable or disable boot support for USB storage devices.

If you select Enabled, the external USB devices can be charged through USB connectors even when the computer is in low-power mode (sleep, hibernate, or power-off).

Note: If you select Enabled,

USB wake up function is not supported on Always

On USB connector.

If you select Enabled, the external USB devices can be charged through USB connectors even when system is in hibernation or power-off mode and in battery mode.

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Menu item

Keyboard/Mouse

Submenu item

TrackPoint

Trackpad • Disabled

• Enabled

Fn and Ctrl Key swap • Disabled

• Enabled

F1–F12 as primary function • Disabled

• Enabled

Fn Sticky key

Value

• Disabled

• Enabled

• Disabled

• Enabled

Comments

Enable or disable the built-in TrackPoint pointing device.

Note: If you want to use an external mouse, select

Disabled.

Enable or disable the built-in trackpad.

Note: If you want to use an external mouse, select

Disabled.

Enable exchanges of Fn and Ctrl key action at the bottom-left of the keyboard.

Disabled: Fn key and Ctrl key behavior is as printed on the keyboard.

Enabled: Fn key works as

Ctrl key. Ctrl key works as

Fn key.

Enable the F1-F12 function or the special function printed as an icon on each key as the primary function.

Enabled: Executes the

F1-F12 function.

Disabled: Executes the special function.

To temporarily switch the above two options, press

Fn+Esc to enable FnLock.

The FnLock indicator is on when FnLock is enabled.

When the option is enabled, you can press the Fn key to keep it in a pressed condition; then press the desired function key. The action is equivalent to pressing the required key simultaneously with the Fn key. When you press the

Fn key twice, the state is locked until you press the

Fn key again.

70



Menu item

Display

Submenu item

Boot Display Device

Hybrid Graphics

Total Graphics Memory

Boot Time Extension

Value

• ThinkPad LCD

• Analog (VGA)

• Digital on ThinkPad

• Display on dock

• Disabled

• Enabled

• 256 MB

• 512 MB

• Disabled

• 1 second

• 2 seconds

• 3 seconds

• 5 seconds

• 10 seconds

Comments

Select the display device that is to be activated at boot time. This selection is effective for boot time, password prompt, and

ThinkPad Setup.

Digital on ThinkPad is the

Mini DisplayPort on your computer.

Display on dock is

DisplayPort, DVI or VGA connectors on a docking station.

Enable or disable the Hybrid

Graphics mode.

Note: This menu is displayed only if the computer supports the

Hybrid Graphics feature.

Allocate the total memory which Intel internal graphics shares.

Note: If you select 512

MB, the maximum usable memory might be reduced on 32–bit operating system.

This option defines the amount of time to extend the boot process, in seconds.

The system cannot detect some external monitors during boot because the external monitors might need a few seconds to be ready. Try this option if the external monitor being used does not display the boot screen.

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71


Menu item Submenu item

Power

Intel SpeedStep

® technology

(Intel SpeedStep mounted models only)

Adaptive Thermal

Management

Optical Drive Speed

CPU Power Management

ExpressCard Speed

PCI Express Power

Management

Power On with AC Attach

Value

• Disabled

• Enabled

Comments

Select the mode of Intel

SpeedStep technology at runtime.

Mode for AC

• Maximum Performance

• Battery Optimized

Maximum Performance:

Always highest speed.

Battery Optimized: Always lowest speed.

Mode for Battery

• Maximum Performance

• Battery Optimized

Scheme for AC

• Maximize Performance

• Balanced

Disabled: No runtime support, highest speed.

Select a thermal management scheme to use.

Scheme for Battery

• Maximize Performance

• Balanced

Maximize Performance:

Reduce microprocessor throttling.

Balanced: Balance sound, temperature, and performance.

• High Performance

• Normal

• Silent

• Disabled

• Enabled

Note: Each scheme affects fan sound, temperature, and performance.

Set the operating speed of the optical drive to meet your desired performance.

• Generation 1

• Automatic

• Disabled

• Enabled

• Disabled

• Enabled

Enable or disable the power-saving feature that stops the microprocessor clock automatically when there are no system activities. Normally, it is not necessary to change the setting.

Set the transfer speed of

ExpressCard to the desired performance.

Enable or disable the feature that automatically adjusts power management when no PCI Express activity is detected.

Enable or disable a feature that powers on the system when the ac power adapter is attached.

If you select Enabled, the system is powered on when the ac power adapter is

72




Beep and Alarm

RAID

Intel AMT

Password Beep

Keyboard Beep

RAID

RAID Storage

Intel (R) Rapid Storage

Technology User Interface

Intel (R) AMT Control

Value

• Disabled

• Enabled

• Enabled

• Disabled

• Enabled

• Disabled

Comments

attached. When the system is in hibernate state, the system resumes.

If you select Disabled, the system is not powered on nor resumed when the ac power adapter is attached.

Enable this option to have a beep sound when the system is waiting for a power-on, hard disk, or supervisor password.

Different beeps will sound when the entered password matches or does not match the configured password.

Enable or disable keyboard beep when unmanageable key combinations are pressed.

Select the mode in which the serial SATA controller operates:

Enabled: RAID mode.

Disabled: AHCI mode.

• SATA HDD

• M.2 SSD

• Disabled

• Enabled

• Permanently Disabled

Enter Intel Rapid Storage

Technology Configuration

Utility to manage RAID volumes on the Intel RAID

Controller.

If you select Enabled, Intel

AMT (Active Management

Technology) is configured and additional setup items are provided in MEBx

(Management Engine BIOS

Extension) Setup.

If you select Permanently

Disabled, you will never be able to enable it again. Be cautious when you want to use this option.

Note: You can enter the

MEBx Setup menu by pressing the Ctrl+P key combination in the Startup

Interrupt Menu window. To display the Startup Interrupt

Menu window, press the black button or Enter

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73



CIRA Timeout

Console Type

Value

0-255

Note: The default value is

60 seconds.

• PC ANSI

• VT100+

• PC-ANSI

• VT-UTF8

Comments

key during the power-on self-test (POST).

Set the timeout option for

CIRA connection to be established. Selectable second values are from 1 to

254.

If you select 0, use 60 seconds as the default timeout value.

If you select 255, the waiting time for establishing a connection is unlimited.

Select the console type for

AMT.

Note: This console type should match the Intel AMT remote console.

Date and Time menu

To change the date or time of your computer, select the Date/Time tab from the ThinkPad Setup menu.

Then do the following:

1. Use the cursor keys to select System Date or System Time.

2. Type a date or time.

Security menu

To change the security settings of your computer, select the Security tab from the ThinkPad Setup menu.

The following table lists the Security menu items. Default values are in boldface. The menu items might change without notice. Depending on the model, the default value might vary.

Attention: The default configurations are already optimized for you. Improper change of the configurations might cause unexpected results.

Table 3. Security menu items

Menu item

Password

Submenu item

Supervisor

Password

Lock UEFI BIOS

Settings

Value

• Disabled

• Enabled

• Disabled

• Enabled

Comments

See “Supervisor password” on page 54.

Enable or disable the function that protects items in ThinkPad Setup from being changed by a user who does not have the supervisor password. By default, this is set to Disabled.

If you set the supervisor password and enable this function, no one but you can change any items in ThinkPad Setup.

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Table 3. Security menu items (continued)

Menu item

Fingerprint

Submenu item

Password at

Unattended Boot

Password at Restart

Password at Boot

Device List

Value

• Disabled

• Enabled

• Disabled

• Enabled

• Disabled

• Enabled

Comments

If you select and enable Password at

unattended boot, a password prompt is displayed when the computer is turned on, from either a power-off state or hibernation state, by an unattended event such as a Wake on LAN attempt. If you select Disabled, no password prompt is displayed; the computer goes ahead and loads the operating system.

To prevent unauthorized access, set the user authentication on the operating system.

If you select and enable Password at restart, a password prompt is displayed when you restart the computer. If you select Disabled, no password prompt is displayed; the computer goes ahead and loads the operating system. To prevent unauthorized access, set the user authentication on the operating system.

If the Security password is set, this option is used to specify whether the Security password must be entered to display the F12 boot device list.

Password Count

Exceeded Error

Set Minimum Length

• Disabled

• Enabled

• Disabled

• x characters

(4≤x≤12)

Select Enabled to prompt for the Security password. Select Disabled to proceed without any user action required.

Select Enabled to show the POST 0199 error and prompt for the Security password. Select

Disabled to hide the POST 0199 error and proceed without any user action needed.

Specify a minimum length for power-on passwords and hard disk passwords. If you set the supervisor password and specify a minimum length for passwords, no one but you can change the length.

See “Power-on password” on page 53.

Power-On Password • Disabled

• Enabled

Hard Disk x

Password

• Disabled

• Enabled

Predesktop

Authentication

Reader Priority

Security Mode

See “Hard disk passwords” on page 55.

• Disabled

• Enabled

• External ➙ Internal

• Internal Only

• Normal

• High

Note: Hard Disk 1 means the hard disk drive built into your computer.

Enable or disable fingerprint authentication before the operating system is loaded.

If External ➙ Internal is selected, an external fingerprint reader is used if attached.

Otherwise, an internal fingerprint reader is used. If Internal Only is selected, an internal fingerprint reader is used.

If fingerprint authentication fails, you still can start the computer by entering a password. If you have selected Normal, enter a power-on password or a supervisor password; if you

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Menu item

Security Chip

Submenu item

Password

Authentication

Reset Fingerprint

Data

Security Chip

Selection

Security Chip

Clear Security Chip

Intel TXT Feature

* Unselectable when

Intel PTT is enabled.

Value

• Disabled

• Enabled

• Enter

• Discrete TPM

• Intel PTT

• Active

• Inactive

• Disabled

(For Discrete TPM)

• Enabled

• Disabled

(For Intel PTT)

• Enter

• Disabled

• Enabled

Comments

have selected High, enter a supervisor password.

Enable or disable password authentication.

This item is displayed only if you have selected

High for the Security Mode option.

This option is used to erase all fingerprint data stored in the fingerprint reader and reset settings to the factory state. As a result, any power-on security features previously enabled will not be able to work until they are re-enabled in the fingerprint software.

If you select Discrete TPM, you can use a discrete TPM chip with TPM 1.2 mode. If you select Intel PTT, you can use Intel Platform

Trusted technology (PTT) with TPM 2.0 mode.

If you change from Intel PTT to Discrete

TPM, a message pops up warning that all encryption keys will be cleared in the security chip. If you want to continue, select Yes.

If you change from Discrete TPM to Intel

PTT, a message pops up warning that all encryption keys will be cleared in the security chip, also Intel AMT and Intel TXT will be disabled. If you want to continue, select Yes.

Note: Intel PTT can be used with Windows 8 or later operating system.

If you select Active, the security chip is functional. If you select Inactive, the security chip is visible, but it is not functional. If you select Disabled, the security chip is hidden and it is not functional.

Note: This item is displayed when Security

Chip Selection is set to Discrete TPM.

If you select Enabled, the security chip is functional. If you select Disabled, the security chip is hidden and it is not functional.

Note: This item is displayed when Security

Chip Selection is set to Intel PTT.

Clear the encryption key.

Note: This item is displayed only if you have selected Active or Enabled for the Security

Chip option.

Enable or disable Intel Trusted Execution

Technology.

Notes:

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Menu item Submenu item Value

Physical Presence for Provisioning

Physical Presence for Clear

• Disabled

• Enabled

• Disabled

• Enabled

UEFI BIOS Update

Option

Flash BIOS Updating by End-Users

• Disabled

• Enabled

Secure RollBack

Prevention

Memory Protection

Execution

Prevention

• Disabled

• Enabled

• Disabled

• Enabled

Virtualization

I/O Port Access

Intel Virtualization

Technology

• Disabled

• Enabled

Intel VT-d Feature • Disabled

• Enabled

Ethernet LAN

Wireless LAN

Wireless WAN

Bluetooth

USB Port

Ultrabay

(HDD/Optical)

• Disabled

• Enabled

• Disabled

• Enabled

• Disabled

• Enabled

• Disabled

• Enabled

• Disabled

• Enabled

• Disabled

• Enabled

Comments

• This item is displayed only if you have selected Active or Enabled for the

Security Chip option.

• This is set to disabled when Intel PTT is enabled.

This option enables or disables the confirmation message when you change the settings of the security chip.

This option enables or disables the confirmation message when you clear the security chip.

If you select Enabled, all users can update the

UEFI BIOS. If you select Disabled, only the person who knows the supervisor password can update the UEFI BIOS.

If you select Disabled, you can flash the older version UEFI BIOS.

Some computer viruses and worms cause memory buffers to overflow. By selecting

Enabled you can protect your computer against attacks by such viruses and worms.

If after choosing Enabled you find that a program does not run correctly, select

Disabled and reset the setting.

If you select Enabled, a Virtual Machine

Monitor (VMM) can utilize the additional hardware capabilities provided by Intel

Virtualization Technology.

Intel VT-d stands for Intel Virtualization

Technology for Directed I/O. When enabled, a VMM can utilize the platform infrastructure for I/O virtualization.

If you select Enabled, you can use the

Ethernet LAN device.


Wireless-LAN connection.

If you select Enabled, you can use the wireless-WAN device (available on some models).

If you select Enabled, you can use Bluetooth devices.

If you select Enabled, you can use the USB connectors.

If you select Enabled, you can use the Serial

Ultrabay Enhanced bay (available on some models).

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Menu item

Internal Device

Access

Anti-Theft

Secure Boot

Submenu item

Memory Card Slot

Smart Card Slot

Integrated Camera

Microphone

Fingerprint Reader

Thunderbolt

ExpressCard Slot

USB Type_C

Bottom Cover

Tamper Detection

Computrace Module

Activation

Secure Boot

Value

• Disabled

• Enabled

• Disabled

• Enabled

• Disabled

• Enabled

• Disabled

• Enabled

• Disabled

• Enabled

• Disabled

• Enabled

• Disabled

• Enabled

• Disabled

• Enabled

• Disabled

• Enabled

• Disabled

• Enabled

• Permanently

Disabled

• Disabled

• Enabled

Platform Mode

Secure Boot Mode

Reset to Setup Mode

• Setup Mode

• User Mode

• Standard Mode

• Custom Mode

Comments

If you select Enabled, you can use the memory slots.

If you select Enabled, you can use the smart-card slot.

If you select Enabled, you can use the integrated camera.

If you select Enabled, you can use the microphones (internal, external, or line-in).

If you select Enabled, you can use the fingerprint reader.


Thunderbolt 3 connector.


ExpressCard slot.

If you select Enabled, you can use the USB

Type_C feature.

Enable or disable the tamper detection. If tamper is detected, Supervisor Password is required to boot the system. Bottom Cover

Tamper Detection will not take effect unless

Supervisor Password is enabled.

Enable or disable the UEFI BIOS interface to activate the computrace module. Computrace is an optional monitoring service from

Absolute Software.

Note: If you set the computrace module activation to Permanently Disabled, you will be unable to enable this setting again.

Enable or disable the UEFI Secure

Boot feature. Select Enable to prevent unauthorized operating systems from running at boot time. Select Disabled to allow any operating systems to run at boot time.

Specify the system operating mode.

Specify the Secure Boot mode.

This option is used to clear the current platform key and put the system into Setup

Mode. You can install your own platform key and customize the Secure Boot signature databases in Setup Mode.

Secure Boot mode will be set to Custom

Mode.

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Restore Factory

Keys

Intel (R) SGX

Clear All Secure

Boot Keys

Value

Intel (R) SGX Control

• Disabled

• Enabled

• Software

Controlled

Comments

This option is used to restore all keys and certificates in Secure Boot databases to factory defaults. Any customized Secure

Boot settings will be erased, and the default platform key will be re-established along with the original signature databases including certificate for Windows 10 operating system.

This option is used to clear all keys and certificates in Secure Boot databases. You can install your own keys and certificates after selecting this option.

This option enables or disables Intel Software

Guard Extensions (SGX) function.

Disabled: Disables SGX.

Enabled: Enables SGX.

Software Controlled: Software Guard

Extensions will be controlled by the operating system.

Startup menu

To change the startup settings of your computer, select the Startup tab from the ThinkPad Setup menu.

Attention:

• After you change the startup sequence, ensure that you select a correct device during a copy, a save, or a format operation. Otherwise your data might be erased or overwritten.

• If you are using the BitLocker drive encryption, do not change the startup sequence. BitLocker drive encryption locks the computer from starting once detects the change of startup sequence.

To change the startup sequence temporarily so that the computer starts from a desired drive, do the following:


2. Turn on the computer. When the ThinkPad logo is displayed, press the F12 key.

3. Select the device that you want the computer to start from.

Note: The Boot menu will be displayed if the computer cannot start from any devices or the operating system cannot be found.

The following table lists the Startup menu items. Default values are in boldface. The menu items might change without notice. Depending on the model, the default value might vary.

Note: Some items are displayed on the menu only if the computer supports the corresponding features.

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Table 4. Startup menu items

Menu item

Boot

Network Boot

UEFI/Legacy Boot

Boot Mode

Option Key Display

Boot Device List F12 Option

Boot Order Lock

Value

• Both

– UEFI/Legacy Boot Priority

– UEFI First

– Legacy First

• UEFI Only

• Legacy Only

CSM Support (for UEFI Only)

• Yes

• No

• Quick

• Diagnostics

• Disabled

• Enabled

• Disabled

• Enabled

• Disabled

• Enabled

Comments

Select the boot device when you press the power button to turn on the computer.

Select the boot device when the system wakes from LAN. If Wake On LAN is enabled, the network administrator can turn on all of the computers in a LAN remotely by use of network management software.

Select system boot capability.

• Both: Select priority of boot options between UEFI and Legacy.

• UEFI Only: The system will boot from the UEFI enabled operating system.

• Legacy Only: The system will boot from any operating system other than the UEFI enabled one.

Note: If you select UEFI Only, the system cannot boot from the bootable devices that do not have the UEFI enabled operating system.

Compatibility Support Module (CSM) is required for booting the legacy operating system. If you select UEFI Only, CSM

Support is selectable. For Both or

Legacy Only mode, CSM Support is not selectable.

Screen during the POST:

• Quick: The ThinkPad Logo screen is displayed.

• Diagnostics: Text messages are displayed.

Note: You also can enter Diagnostic mode by pressing Esc during the POST.

If you select Disabled, the “To interrupt normal startup, press Enter.” message is not displayed during the POST.

If you select Enabled, the F12 key is recognized and the Boot Menu window is displayed.

If you select Enabled, the boot priority order is locked for your future use.

Restart menu

To exit the ThinkPad Setup program and restart the computer, select Restart from the ThinkPad Setup menu.

The following submenu items are displayed:

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• Exit Saving Changes: Save the changes and restart the computer.

• Exit Discarding Changes: Discard the changes and restart the computer.

• Load Setup Defaults: Restore to the factory default settings.

Note: Enable OS Optimized Defaults to meet the Windows 10 certification requirements. When you change this setting, some other settings are changed automatically, such as CSM Support, UEFI/Legacy

Boot, Secure Boot, and Secure RollBack Prevention.

• Discard Changes: Discard the changes.

• Save Changes: Save the changes.

Updating

the UEFI BIOS

The

UEFI BIOS is the first program that the computer runs when the computer is turned o n. The UEFI BIOS initializes

the hardware components, and loads the operating system and other programs.

You

can update the UEFI BIOS by starting your computer from a flash update optical disc or a flash update program

running in the Windows environment. When you install a new program, a device driver, or hardware, you

might be informed to update the UEFI BIOS.

Using system management

This topic is primarily intended for the network administrators.

Your computer is designed for manageability, so that you can redirect more resources to better meet your business objectives.

This manageability, known as total cost of ownership (TCO), enables you to remotely operate client computers in the same way as you operate your own computer, such as turning on a client computer, formatting a storage drive, and installing a program.

Once the computer is configured and operational, you can manage it by using the software and the manageability features that are already integrated into the client computer and the network.

Desktop Management Interface

The UEFI BIOS of your computer supports an interface called System Management BIOS (SMBIOS)

Reference Specification, version 2.8 or later. SMBIOS provides information about the hardware components of your computer. It is the responsibility of the UEFI BIOS to provide information about itself and the devices on the system board. This specification documents the standards for getting access to this BIOS information.

Preboot eXecution Environment

The Preboot eXecution Environment (PXE) technology makes the computer more manageable by enabling the computer to start from a server. Your computer supports the personal computer functions that PXE requires. For example, with the appropriate LAN card, your computer can be started from the PXE server.

Note: The Remote Initial Program Load (RIPL or RPL) function cannot be used with your computer.

Wake on LAN

The network administrator can turn on a computer from a management console by using the Wake on

LAN feature.

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When the Wake on LAN feature is enabled, many operations, such as data transfer, software updates, and

Flash updates of the UEFI BIOS, can be done remotely without remote attendance. The updating process can perform after normal working hours and on weekends, so that the users are not interrupted during work, and the LAN traffic is kept to a minimum. It saves time and increases productivity.

Note: If the computer is turned on through Wake on LAN, the computer starts follow the Network Boot sequence.

Asset ID EEPROM

The Asset ID EEPROM contains information about the computer configuration and the serial numbers of the key components. It also includes a number of blank fields where you can record information about the end users in your network.

Setting management features

To enable a network administrator to remotely control your computer, set the following system-management features in the ThinkPad Setup program:

• Wake on LAN

• Network Boot sequence

• Flash update

Note: If a supervisor password has been set, you will be required to enter the supervisor password when you start the ThinkPad Setup program.

Enabling or disabling the Wake on LAN feature

When the Wake on LAN feature is enabled and the computer is connected to a LAN, the network administrator can start the computer remotely from a management console, using a remote network-management program.

To enable or disable the Wake on LAN feature, do the following:


2. Select Config ➙ Network. The Network submenu is displayed.

3. Select a corresponding option for the Wake on LAN feature.

4. Press the F10 key to save and exit.

Defining a Network Boot sequence

When the computer wakes on LAN, the computer boots from the device as specified on the Network Boot menu, and then follow the boot order list on the Boot menu.

To define a Network Boot sequence, do the following:


2. Select Startup ➙ Network Boot. The boot device list is displayed.

3. Select a boot device to make it as the top boot priority.

4. Press the F10 key to save and exit.

Note: You can press the F9 key to restore to the factory default settings.

Checking the requirements for flash updates

A network administrator can update the programs on your computer from a management console, if the following requirements are met:

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• The computer must be started over LAN.

• The computer must be engaged in the Preboot eXecution Environment (PXE).

• A network-management program must be installed on the computer of the network administrator.

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Chapter 7. Preventing problems

An important part of owning a ThinkPad notebook computer is maintenance. With proper care, you can avoid common problems. The chapter provides information that can help you keep your computer running smoothly.

• “General tips for preventing problems” on page 85

• “Making sure device drivers are up-to-date” on page 86

• “Taking care of your computer” on page 87

General tips for preventing problems

• Check

the capacity of your storage drive from time to time. If the storage drive gets too full, the Windows operating

system will slow down and might produce errors.

To

check the storage drive capacity, do the following:

– For

Windows 7: Click Start ➙ Computer.

– For

Windows 10: Open the File Explorer and click This PC.

• Empty

your recycle bin on a regular basis.

• Use

disk defragment tool regularly on your storage drive to improve data seek and read times.

• To

free up disk space, uninstall unused application programs.

Note:

You also might want to look for program duplication or overlapping versions.

• Clean

out your Inbox, Sent, and Trash folders from your e-mail client program.

• Back

up your data at least once a week. If critical data is present, it is a good idea to perform a daily backup

operation. Lenovo has many backup options available for your computer. Rewritable optical drives

are available for most machines and are easily installed.

• Schedule

system restore operations to take a system snapshot periodically. For more information about system

restore, see Chapter 9 “Recovery overview” on page 107.

• Update

device drivers and the UEFI BIOS when needed.

• Keep

up to date for device drivers on other non-Lenovo hardware. You might want to read the device driver

information release notes prior to updating for compatibility or known issues.

• Keep

a log book. Entries might include major hardware or software changes, driver updates, minor issues you

have experienced, and how you resolved the minor issues.

• If

you ever need to run a recovery on your computer to return the preinstalled contents onto the machine, the

following tips might help along the way:

– Remove

all external devices such as the printer, keyboard, and so on.

– Make

sure that your battery is charged and your computer has the ac power connected.

– Access

ThinkPad Setup and load the default settings.

– Restart

the computer and start the recovery operation.

– If

your computer uses discs as the recovery media, do not remove the disc from the drive until prompted

to do so.

• For

suspected storage drive issues, refer to “Diagnosing problems” on page 91 and run a diagnostic test for

the drive before you call the Customer Support Center.


85

Run the test and record any messages or error codes. If the test returns any failing error codes or messages,

call the Customer Support Center with the codes or messages and the computer in front of

you. A technician will assist you further.

Making sure device drivers are up-to-date

Device drivers are programs that contain instructions for the operating system about how to operate or

“drive” a certain piece of hardware. Each hardware component on your computer has its own specific driver.

If you add a new component, the operating system needs to be instructed on how to operate that piece of hardware. After you install the driver, the operating system can recognize the hardware component and understand how to use it.

Note: Because drivers are programs, like any other file on your computer, they are susceptible to corruption and might not perform correctly if corruption occurs.

It is not always necessary to download the latest drivers. However, you should download the latest driver for a component if you notice poor performance from that component or if you added a new component.

This might eliminate the driver as the potential cause of a problem.

Getting the latest drivers from the Web site

You can download and install updated device drivers from the Lenovo Support Web site by doing the following:

Select

the entry for your computer and then follow the instructions on the screen to download and install

necessary software.

Getting the latest drivers using System Update

The System Update program helps you keep the software on your computer up-to-date. Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site. Update packages can contain applications, device drivers, UEFI BIOS flashes, or software updates. When the System Update program connects to the Lenovo Support Web site, the System Update program automatically recognizes the machine type and model of your computer, the installed operating system, and the language of the operating system to determine what updates are available for your computer. The System Update program then displays a list of update packages and categorizes each update as critical, recommended, or optional to help you understand the importance. You have complete control of which updates to download and install.

After you select the update packages you want, the System Update program automatically downloads and installs the updates without any further intervention from you.

The System Update program is preinstalled on your computer and is ready to run. The only prerequisite is an active Internet connection. You can start the program manually, or you can use the schedule feature to enable the program to search for updates automatically at specified intervals. You also can predefine scheduled updates to search by severity (critical updates, critical and recommended updates, or all updates) so the list you choose from contains only those update types that are of interest to you.

For more information about how to use the System Update program, refer to the help information system of the program.

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Taking care of your computer

Although your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following the important tips in this topic, you will get the most use and enjoyment out of your computer.

Be careful about where and how you work

• Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic bags.

• Keep your computer away from magnets, activated cellular phones, electrical appliances, or speakers

(more than 13 cm or 5 inches).

• Avoid subjecting your computer to extreme temperatures (below 5°C/41°F or above 35°C/95°F).

• Some appliances, such as certain portable desktop fans or air purifiers, can produce negative ions. If a computer is close to such an appliance, and is exposed for an extended time to air containing negative ions, it might become electrostatically charged. Such a charge might be discharged through your hands when you touch the keyboard or other parts of the computer, or through connectors on I/O devices connected to the computer. Even though this kind of electrostatic discharge (ESD) is the opposite of a discharge from your body or clothing to the computer, it poses the same risk of a computer malfunction.

Your computer is designed and manufactured to minimize any effects of electrostatic charge. An electrostatic charge above a certain limit, however, can increase the risk of ESD. Therefore, when using the computer close to an appliance that can produce negative ions, give special attention to the following:

• Avoid directly exposing your computer to the air from an appliance that can produce negative ions.

• Keep your computer and peripherals as far as possible from such an appliance.

• Wherever possible, ground your computer to facilitate safe electrostatic discharge.

Note: Not all such appliances cause a significant electrostatic charge.

Be gentle with your computer

• Avoid placing any objects (including paper) between the display and the keyboard or the palm rest.

• Your computer display is designed to be opened and used at an angle slightly greater than 90 degrees.

Do not open the display beyond 180 degrees, as this might damage the computer hinge.

• Do not turn your computer over while the ac power adapter is plugged in. This could break the adapter plug.

Carrying your computer properly

• Before moving your computer, be sure to remove any media, turn off attached devices, and disconnect cords and cables.

• When picking up your open computer, hold it by the bottom. Do not pick up or hold your computer by the display.

Handle storage media and drives properly

• When installing the storage drive, follow the instructions shipped with your hardware, and apply pressure only where needed on the device.

• Turn off your computer before you replace the storage drive.

• Store your external and removable hard disk drive or optical drives in the appropriate containers or packaging when they are not being used.

• Before you install any devices, touch a metal table or a grounded metal object. This action reduces any static electricity from your body. Static electricity could damage the device.

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• When transferring data to or from a media card, such as an SD card, do not put your computer in sleep or hibernation mode before the data transfer is complete; otherwise, your data could become damaged.

Taking care when setting passwords

• Remember your passwords. If you forget a supervisor or hard disk password, Lenovo will not reset it, and you might have to replace your system board or storage drive.

Taking care of the fingerprint reader

The following actions could damage the fingerprint reader or cause it not to work properly:

• Scratching the surface of the fingerprint reader with a hard, pointed object.

• Scraping the surface of the fingerprint reader with your fingernail or anything hard.

• Using or touching the fingerprint reader with a dirty finger.

If you notice any of the following conditions, gently clean the surface of the fingerprint reader with a dry, soft, lint-free cloth:

• The surface of the fingerprint reader is dirty or stained.

• The surface of the fingerprint reader is wet.

• The fingerprint reader often fails to enroll or authenticate your fingerprint.

Be sure not to modify your computer

• Only an authorized ThinkPad repair technician should disassemble and repair your computer.

• Do not modify or tape the latches to keep the display open or closed.

Cleaning the cover of your computer

Occasionally clean your computer by doing the following:

1. Prepare a mixture of a gentle kitchen-use detergent. The detergent must not contain abrasive powder or strong chemicals such as acid or alkaline. Use five parts water to one part detergent.

2. Absorb the diluted detergent into a sponge.

3. Squeeze excess liquid from the sponge.

4. Wipe the cover with the sponge, using a circular motion and taking care not to let any excess liquid drip.

5. Wipe the surface to remove the detergent.

6. Rinse the sponge with clean running water.

7. Wipe the cover with the clean sponge.

8. Wipe the surface again with a dry, soft, lint-free cloth.

9. Wait for the surface to dry completely and remove any fibers from the cloth.

Cleaning your computer keyboard

To clean the computer keyboard, do the following:

1. Apply some isopropyl rubbing alcohol to a soft, dust-free cloth.

Note: Avoid spraying cleaner directly onto the keyboard.

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2. Wipe each keytop surface with the cloth. Wipe the keys one by one; if you wipe several keys at a time, the cloth might hook onto an adjacent key and possibly damage it. Make sure that no liquid drips onto or between the keys.

3. Allow to dry.

4. To remove any crumbs or dust from beneath the keys, you can use a camera blower with a brush or cool air from a hair dryer.

Cleaning your computer display

To clean the computer display, do the following:

1. Gently wipe the display with a dry, soft lint-free cloth. If you see a scratchlike mark on your display, it might be a stain transferred from the keyboard or the TrackPoint pointing stick when the cover was pressed from the outside.

2. Wipe or dust the stain gently with a soft, dry cloth.

3. If the stain remains, moisten a soft, lint-free cloth with water or a 50-50 mixture of isopropyl alcohol and water that does not contain impurities.

Note: Avoid spraying cleaner directly onto the keyboard.

4. Wring out as much of the liquid as you can.

5. Wipe the display again; do not let any liquid drip into the computer.

6. Be sure to dry the display before closing it.

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Chapter 8. Troubleshooting computer problems

This chapter provides information on what to do if you experience a problem with your computer.

• “Diagnosing problems” on page 91

• “Troubleshooting” on page 91

Diagnosing

problems

If

you experience problems with your computer, use the Lenovo Solution Center program as a starting point

for solving them.

The

Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It combines

diagnostic tests, system information collection, security status, and support information, along with

hints and tips for optimal system performance.

When you are setting up your computer, the Lenovo Solution Center program prompts you to create recovery media. You can use the recovery media to restore the storage drive to the factory default state. For more information, see “Performing backup and recovery operations” on page 108.

To run the Lenovo Solution Center program, see “Accessing Lenovo programs” on page 14.

For additional information, refer to the Lenovo Solution Center help system.

Note: If you are unable to isolate and repair the problem yourself after running Lenovo Solution Center program, save and print the log files created by the program. You will need the log files when you speak to a

Lenovo technical support representative.

Troubleshooting

If your computer has an error, it typically displays a message or an error code, or makes a beep when you turn it on. When you experience a problem, refer to the corresponding sections in this topic to try to solve the problem by yourself.

Computer stops responding

Print these instructions now and keep it with your computer for reference later.

If your computer is unresponsive (you cannot use the ThinkPad pointing device or the keyboard), do the following:

1. Press and hold the power button until the computer turns off. If you cannot turn off the computer by pressing the power button, remove the ac power adapter and the removable battery. After the computer is turned off, reconnect the ac power adapter and reinstall the removable battery, and then restart the computer by pressing the power button. If the computer does not turn on, continue with step 2.


91

2. While the computer is turned off, remove all power sources from the computer (removable battery and the ac power adapter). Plug in the ac power adapter while keeping the removable battery out of the computer. If the computer does not turn back on, continue with step 3.

Note: Once the computer starts up and enters the Windows environment, use the proper shutdown procedure to turn off the computer. Once the computer is off, reattach the removable battery and restart the computer. If the computer does not start with the removable battery reattached, remove the removable battery and again start with step 2. If the computer starts with ac power but does not start when the removable battery is attached, call the Customer Support Center for support.

3. While the computer is off, remove all sources of power (removable battery and the ac power adapter).

Remove all external devices that are attached to your computer (keyboard, mouse, printer, scanner, and so on). Repeat step 2. If step 2 is unsuccessful, continue with step 4.

Note: The following steps involve removing static sensitive components from your computer. Make sure that you are properly grounded and remove all sources of power attached to the computer. If you are uncomfortable or unsure about removing components, call the Customer Support Center for assistance.

4. While the computer is off, remove all sources of power and external hardware. Remove any non-original memory module added to your computer. After removing the extra memory module and reinstalling the original memory module, repeat step 2. If the computer still does not turn on, consult the user manual for other customer-replaceable components that are attached to your computer.

If the computer still does not start up, call the Customer Support Center and a Customer Support Specialist will assist you.

Spills on the keyboard

With a mobile computer, there are increased chances of spilling liquids on the keyboard. Because most liquids conduct electricity, liquid spilled on the keyboard could create numerous short circuits, potentially causing irreparable damage to your computer.

If you spill something on your computer:

Attention: Be sure that no liquid creates a short circuit between you and the ac power adapter (if in use).

Although you might lose some data or work by turning off the computer immediately, leaving the computer on might make your computer unusable.

1. Carefully unplug the ac power adapter immediately.

2. Turn off the computer immediately. If the computer does not turn off, remove the removable battery. The more quickly you stop the current from passing through the computer the more likely you will reduce damage from short circuits.

3. Wait until you are certain that all the liquid is dry before turning on your computer.

Note: If you want to replace your keyboard, you can purchase a new one.

Error messages

• Message: 0177: Bad SVP data, stop POST task.

Solution: Checksum of the supervisor password in the EEPROM is not correct. The system board should be replaced. Have the computer serviced.

• Message: 0183: Bad CRC of Security Settings in EFI Variable. Enter ThinkPad Setup.

Solution: Checksum of the Security settings in the EFI Variable is not correct. Enter ThinkPad Setup to check security settings, Press F10 and then press Enter to restart the system. If you still have a problem, have the computer serviced.

• Message: 0187: EAIA data access error

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Solution: The access to EEPROM is failed. Have the computer serviced.

• Message: 0188: Invalid RFID Serialization Information Area

Solution: The EEPROM checksum is not correct (block # 0 and 1). The system board should be replaced, and the box serial number needs to be reinstalled. Have the computer serviced.

• Message: 0189: Invalid RFID configuration information area

Solution: The EEPROM checksum is not correct (block # 4 and 5). The system board should be replaced, and the universally unique identifier (UUID) needs to be reinstalled. Have the computer serviced.

• Message: 0190: Critical low-battery error

Solution: The computer turned off, because the battery power is low. Connect the ac power adapter to the computer and charge the batteries.

• Message: 0191: System Security - Invalid remote change requested

Solution: The system configuration change has failed. Confirm the operation and try again. To clear the error, enter ThinkPad Setup.

• Message: 0199: System Security - Security password retry count exceeded.

Solution: This message is displayed if you enter a wrong supervisor password more than three times.

Confirm the supervisor password and try again. To clear the error, enter ThinkPad Setup.

• Message: 0270: Real Time Clock Error.

Solution: System Real Time Clock is not functional. Have the computer serviced.

• Message: 0271: Check Date and Time settings.

Solution: Neither the date nor the time is set in the computer. Enter ThinkPad Setup and set the date and time.

• Message: 1802: Unauthorized network card is plugged in - Power off and remove the network card.

Solution: The wireless network card is not supported on this computer. Remove it.

• Message: 1820: More than one external fingerprint readers are attached.

Solution: Power off and remove all but the reader that you set up within your main operating system.

• Message: 2100: Detection error on HDD0 (Main HDD)

Solution: The hard disk drive is not working. Have the hard disk drive serviced.

• Message: 2101: Detection error on SSD1 (M.2)

Solution: The M.2 solid-state drive is not working. Have the M.2 solid-state drive serviced.

• Message: 2102: Detection error on SSD2 (M.2)


• Message: 2110: Read error on HDD0 (Main HDD)

Solution: The hard disk drive is not working. Have the hard disk drive serviced.

• Message: 2111: Read error on SSD1 (M.2)


• Message: 2112: Read error on SSD2 (M.2)


• Message: 2200: Machine Type and Serial Number are invalid.

Solution: Machine Type and Serial Number are invalid. Have the computer serviced.

• Message: 2201: Machine UUID is invalid.

Solution: Machine UUID is invalid. Have the computer serviced.

• Message: Fan error

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Solution: Cooling fan has failed. Shut down the computer immediately and have the computer serviced.

• Message: Thermal sensing error

Solution: The thermal sensor has problem. Shut down the computer immediately and have the computer serviced.

• Message: Error: The non-volatile system UEFI variable storage is nearly full.

Note: This error indicates that the operating system or applications cannot create, modify, or delete data in the non-volatile system UEFI variable storage due to insufficient storage space after POST.

The non-volatile system UEFI variable storage is used by the UEFI BIOS and by the operating system or applications. This error occurs when the operating system or applications store large amounts of data in the variable storage. All data needed for POST, such as BIOS setup settings, chipset or platform configuration data, are stored in a separate UEFI variable storage.

Solution: Press F1 to enter ThinkPad Setup after the error message is displayed. A dialog asks the user for confirmation to clean up the storage. If the user selects “Yes”, all data that were created by the operating system or applications are deleted except global variables defined by the Unified Extensible

Firmware Interface Specification. If the user selects “No”, all data is kept, but the operating system or applications will not be able to create, modify, or delete data in the storage.

If this error happens at a service center, Lenovo authorized service personnel will clean up the non-volatile system UEFI variable storage using the above solution.

Beep errors

Table 5. Beep errors

Beeps

One short beep, pause, three short beeps, pause, three more short beeps, pause, and one short beep (1-3-3-1 beeps)

One long and two short beeps

Solution

Memory problem. Shut down the computer immediately and have the computer serviced.

Three short beeps, pause, one short beep, pause, one short beep, pause, and three more short beeps (3-1-1-3 beeps)

Four cycles of four short beeps

Video problem. Shut down the computer immediately and have the computer serviced.

PCI resource problem. Shut down the computer immediately and have the computer serviced.

Five short beeps

Five short beeps, pause, five more short beeps, and pause

TCG

*

-compliant functionality-related problem (might be the TPM initialization failure). Shut down the computer

* immediately and have the computer serviced.

TCG is the abbreviation for Trusted Computing Group.

System board problem. Shut down the computer immediately and have the computer serviced.

TCG-compliant functionality-related problem (might be the BIOS code validation failure). Shut down the computer immediately and have the computer serviced.

Memory module problems

Print these instructions now and keep the instructions with your computer for reference later.

If your memory module is not operating properly, check the following items:

1. Verify that the memory module is installed and seated correctly in your computer.

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It might be necessary to remove all added memory modules to test the computer with only the factory-installed memory modules, and then reinstall the memory module one at a time to ensure a proper connection.

2. Check for error messages during startup.

Follow the appropriate corrective actions for power-on self-test (POST) error messages.

3. Verify that the latest UEFI BIOS for your model has been installed.

4. Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed.

5. Run diagnostic programs. See “Diagnosing problems” on page 91.

Networking problems

The following are the most common networking problems:

Ethernet problems

• Problem: Your computer cannot connect to the network.

Solution: Make sure that:

– The cable is installed correctly.

The network cable must be securely connected both to the Ethernet connector of your computer and to the RJ45 connector of the hub. The maximum allowable distance from the computer to hub is

100 meters. If the cable is connected and the distance is within acceptable limits but the problem persists, try a different cable.

– You are using the correct device driver. To install the correct driver, do the following:

1. Open Control Panel and click Hardware and Sound ➙ Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

2. If the exclamation mark ! is displayed next to the adapter name under Network adapters, you might not be using the correct driver or the driver might have been disabled. To update the driver, right-click the highlighted adapter.

3. Click Update Driver Software, and then follow the instructions on the screen.

– The switch port and the adapter have the same duplex setting.

If you configured the adapter for full duplex, make sure that the switch port also is configured for full duplex. Setting wrong duplex mode can degrade performance, cause data loss, or result in lost connections.

– You have installed all networking software that is necessary for your network environment.

Check with your LAN administrator for the necessary networking software.

• Problem: The adapter stops working for no apparent reason.

Solution: The network driver files might be corrupt or missing. Update the driver by referring to the above solution for the procedure to make sure that the correct device driver is installed.

• Problem: If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connection fails or errors occur.

Solution:

– Use Category 5 wiring and make sure that the network cable is securely connected.

– Connect to a 1000 BASE-T hub/switch (not 1000 BASE-X).

• Problem: The Wake on LAN feature is not working.

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Solution:

– Make sure that Wake on LAN is enabled in ThinkPad Setup.

– If it is, check with your LAN administrator for the necessary settings.

• Problem: If your computer is a Gigabit Ethernet model, it cannot connect to the network at 1000 Mbps.

Instead, it connects at 100 Mbps.

Solution:

– Try another cable.

– Make sure that the link partner is set to auto-negotiate.

– Make sure that the switch is 802.3ab-compliant (gigabit over copper).

A wireless-LAN problem

Problem: I cannot connect to the network using the built-in wireless network card.


• The Airplane mode is off.

• Your wireless-LAN driver is the latest version.

• Your computer is within range of a wireless access point.

• The wireless radio is enabled.

Note: If you are using the Windows 7 operating system, click Show hidden icons on the taskbar. The

Access Connections icon is displayed. For more information about the icon, refer to the Access Connections help information system.

For the Windows 7 operating system, check the Network Name (SSID) and your encryption information. Use the Access Connections program to verify this case-sensitive information.

A wireless-WAN problem

Problem: A message is displayed indicating that an unauthorized WAN card is installed.

Solution: The WAN card is not supported on this computer. Remove the WAN card.

Note: Some models do not have a wireless-WAN card.

Bluetooth problems

Note: Check your connection anytime and make sure that no other Bluetooth-enabled device is searching for the device to which you want to connect. Simultaneous searching is not allowed in the Bluetooth connection.

• Problem: Sound does not come from the Bluetooth headset/headphones but comes from the local speaker even though the Bluetooth headset/headphones is connected using a Headset profile or AV profile.

Solution: Do the following:

1. Exit the application that uses the sound device (for example, Windows Media Player).

2. Open Control Panel and click Hardware and Sound ➙ Sound ➙ Playback.

3. If you are using a Headset profile, select Bluetooth Hands-free Audio and click the Set Default button. If you are using an AV profile, select Stereo Audio and click the Set Default button.

4. Click OK to close the Sound window.

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• Problem: PIM items sent from the Windows 7 operating systems cannot be received correctly into the address book of any other Bluetooth-enabled device.

Solution: The Windows 7 operating system sends PIM items in XML format, but most Bluetooth-enabled devices handle PIM items in vCard format. If another Bluetooth-enabled device can receive a file through

Bluetooth, a PIM item sent from the Windows 7 might be saved as a file with the extension .contact.

Problems with the keyboard and other pointing devices

The following are the most common problems with keyboards and other pointing devices.

ThinkPad pointing device problems

• Problem: The pointer drifts when the computer is turned on or after it resumes normal operation.

Solution: The pointer might drift when you are not using the TrackPoint pointing device during normal operation. This is a normal characteristic of the TrackPoint pointing device and is not a defect. Pointer drifting might occur for several seconds under the following conditions:

– When the computer is turned on

– When the computer resumes normal operation

– When the TrackPoint pointing device is kept pressed for a long time

– When the temperature changes

• Problem: The TrackPoint pointing device or trackpad does not work.

Solution: Ensure that the TrackPoint pointing device or trackpad is enabled in the Mouse Properties window.

Keyboard problems

• Problem: All or some keys on the keyboard do not work.

Solution: If an external numeric keypad is connected:


2. Remove the external numeric keypad.

3. Turn on the computer and try using the keyboard again.

If the keyboard problem is resolved, carefully reconnect the external numeric keypad and the external keyboard. Ensure that you have seated the connectors correctly.

If the problem persists, ensure that the correct device driver is installed by doing the following:

1. Open Control Panel. Change the view of Control Panel from Category to Large icons or Small icons.

2. Click Keyboard.

3. Select the Hardware tab. In the Device Properties pane, make sure that you see this message:

Device Status: This device is working properly.

If keys on the keyboard still do not work, have the computer serviced.

• Problem: All or some keys on the external numeric keypad do not work.

Solution: Make sure that the external numeric keypad is correctly connected to the computer.

Problems with the display and multimedia devices

This topic includes the most common problems with displays and multimedia devices, including the computer display, the external monitor, and audio devices.

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Computer screen problems

• Problem: My screen keeps blanking when I do not want it to.

Solution:

– If your computer is preinstalled with the Windows 7 operating system, you can disable any system timers, such as the LCD turn-off timer or the blank timer by doing the following:

1. Start Power Manager.

2. Click the Power plan tab, and then select Maximum Performance from the predefined power plans.

– If your computer is preinstalled with the Windows 10 operating system, do the following:

1. Go to Control Panel, and ensure that you view Control Panel by Category.

2. Click Hardware and Sound ➙ Power Options ➙ High performance.

3. Show the additional plans, and then choose High performance.

• Problem: When I turn on the computer, nothing is displayed on the screen and the computer does not beep while starting up.

Note: If you are not sure whether you heard any beeps, turn off the computer by pressing and holding the power button for four seconds or more. Then turn on the computer and listen again.


– The ac power adapter is connected to the computer and the power cord is plugged into a working electrical outlet.

– The computer is turned on. (Press the power button again for confirmation.)

– The brightness level of the screen is appropriately set.

If a power-on password is set, press any key to display the prompt for the power-on password and then type the correct password and press Enter.

If these items are correctly set, and the screen remains blank, have the computer serviced.

• Problem: When I turn on the computer, only a white cursor is displayed on a blank screen.

Solution: If you have modified a partition on your hard disk drive by using partition software, information about that partition, or the master boot record might have been destroyed.

Do the following to try to solve the problem:

1. Turn off the computer, and then turn it on again.

2. If you still see only the cursor on the screen, do the following:

– If you have used partition software, examine the partition on the hard disk drive by using the software, and recover the partition if required.

– Use the recovery solutions to restore the system to the factory default state.

If the problem persists, have the computer serviced.

• Problem: The screen goes blank while the computer is on.

Solution: Your screen saver or power management might have been enabled. Do one of the following:

– Touch the TrackPoint pointing device or the trackpad, or press a key to exit the screen saver.

– Press the power button to resume the computer from sleep or hibernation mode.

• Problem: The screen is blank.

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– Press the display-mode switching key to bring up the image.

– If you are using the ac power adapter, or using the battery and the battery gauge shows that the battery is not depleted, press the brightness-up key to make the screen brighter.

– If your computer is in sleep mode, press Fn to resume from the sleep mode.

– If the problem persists, follow the solution for the following problem.

• Problem: The screen is unreadable or distorted.


– The display device driver is installed correctly.

– The screen resolution and color quality are correctly set.

– The monitor type is correct.

To check these settings, do the following:

1. Right-click on the desktop, and do the following:

– For Windows 7: Click Screen resolution.

– For Windows 10: Click Display settings ➙ Advanced display settings.

Note: If your computer cannot detect the external monitor, click Detect.

2. Select the external monitor and set Resolution.

3. Do the following:

– For Windows 7: Click Advanced Settings.

– For Windows 10: Click Display adapter properties.

4. Click the Monitor tab. Check the monitor information to make sure that the monitor type is correct. If it is, click OK to close the window; otherwise proceed with the following steps.

5. If more than two monitor types are displayed, select Generic PnP Monitor or Generic Non-PnP

Monitor.

6. Click Properties. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

7. Click the Driver tab.

8. Click Update Driver.

9. Click Browse my computer for driver software, and then click Let me pick from a list of device

drivers on my computer.

10. Clear the Show compatible hardware check box.

11. Select the correct manufacturer and model for the external monitor. If you cannot find your monitor on the list, stop the installation of this driver and use the driver shipped with your monitor.

12. After updating the driver, click Close.

• Problem: Incorrect characters are displayed on the screen.

Solution: Did you install the operating system or program correctly? If they are installed and configured correctly, have the computer serviced.

• Problem: The screen stays on even after you turn off your computer.

Solution: Press and hold the power button for four seconds or more to turn off your computer; then turn it on again.

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• Problem: Missing, discolored, or bright dots appear on the screen every time you turn on your computer.

Solution: This is an intrinsic characteristic of the TFT technology. Your computer display contains multiple thin-film transistors (TFTs). A small number of missing, discolored, or bright dots on the screen might exist all the time.

External monitor problems

• Problem: The external monitor is blank.

Solution: To bring up the image, press the display-mode switching key monitor. If the problem persists, do the following: and select the desired

1. Connect the external monitor to another computer to make sure that it works.

2. Reconnect the external monitor to your computer.

3. Refer to the manual shipped with the external monitor to check the resolutions and refresh rates that are supported.

– If the external monitor supports the same resolution as the computer display or a higher resolution, view output on the external monitor or on both the external monitor and the computer display.

– If the external monitor supports a lower resolution than the computer display, view output on the external monitor only. (If you view output on both the computer display and the external monitor, the external monitor screen will be blank or distorted.)

• Problem: You cannot set a higher resolution than the present one on your external monitor.

Solution: Make sure that the monitor information is correct. If necessary, update the monitor driver.

• Problem: The screen is unreadable or distorted.


– The monitor information is correct and the appropriate monitor type is selected. Refer to the solution to the above problem.

– Make sure that an appropriate refresh rate is selected by doing the following:

1. Connect the external monitor to the monitor connector, and then connect the monitor to an electrical outlet.

2. Turn on the external monitor and the computer.

3. Right-click on the desktop, and do the following:

– For Windows 7: Click Screen resolution.

– For Windows 10: Click Display settings ➙ Advanced display settings.

Note: If your computer cannot detect the external monitor, click Detect.

4. Click the icon for the desired monitor (the Monitor-2 icon is for the external monitor).

5. Do the following:

– For Windows 7: Click Advanced Settings.

– For Windows 10: Click Display adapter properties.

6. Click the Monitor tab.

7. Select the correct screen refresh rate.

• Problem: Wrong characters are displayed on the screen.

Solution: Did you follow the correct procedure when installing the operating system or program? If you did, have the external monitor serviced.

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• Problem: The Extend desktop function does not work.

Solution: Enable the Extend desktop function. See “Changing display settings” on page 40.

• Problem: If you use the Extend desktop function, you cannot set a higher resolution or higher refresh rate on the secondary display.

Solution: Change the resolution and the color depth to lower settings for the primary display. Refer to the solution to the above problem.

• Problem: Display switching does not work.

Solution: If you use the Extend desktop function, disable it, and change the display output location. If a DVD movie or a video clip is playing, stop the playback, close the program, and then change the display output location.

• Problem: The screen position on the external monitor is incorrect when that monitor is set for a high resolution.

Solution: Sometimes, when you use a high resolution such as 1600x1200, the image is shifted to left or right on the screen. To correct this, first make sure that your external monitor supports the display mode

(the resolution and the refresh rate) that you have set. If it does not, set a display mode that the monitor supports. If it does support the display mode you have set, go to the setup menu for the monitor itself and adjust the settings there. Usually the external monitor has buttons for access to the setup menu. For details, see the documentation that comes with the monitor.

Audio problems

• Problem: Wave or MIDI sound does not play correctly.

Solution: Make sure that the built-in audio device is configured correctly.

1. Open Control Panel.


3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

4. Double-click Sound, video and game controllers.

5. Make sure that the following device is enabled and configured correctly.

• Problem: Recordings made using the microphone input are not loud enough.

Solution: Make sure that the Microphone Boost function is turned on and set by doing the following:

1. Open Control Panel.


3. Click Sound.

4. Click the Recording tab in the Sound window.

5. Select Microphone, and click the Properties button.

6. Click the Levels tab, and move the Microphone Boost slider upwards.

7. Click OK.

Note: For details about controlling volume, refer to your Windows online help.

• Problem: A volume or balance slider cannot be moved.

Solution: The slider might be grayed out. This means that its position is fixed by the hardware and cannot be changed.

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• Problem: The volume sliders do not stay in place when some audio applications are used.

Solution: It is normal for the sliders to change position when certain sound applications are used. The applications are aware of the settings in the Volume Mixer window and are allowed to change the settings themselves. An example is the Windows Media Player. Usually the application has sliders available to control the sound from within the program.

• Problem: The balance slider cannot completely mute one channel.

Solution: The control is designed to compensate for minor differences in balance and does not completely mute either channel.

• Problem: There is no volume control for MIDI sound in the Volume Mixer window.

Solution: Use the hardware volume control. This is because the built-in synthesizer software does not support the control.

• Problem: The sound cannot be turned off even if you set the Master volume control at minimum.

Solution: You still can hear some sound even though you have set the Master volume control at minimum.

To turn off the sound completely, go to the Master volume control and select Mute speakers.

• Problem: When you connect headphones to your computer while playing sound, a speaker does not produce sound.

Solution: Once the headphones are attached, the streaming is automatically redirected to it. If you want to listen to sound from the speakers again, be sure to set those speakers as the default device. For details, refer to the help information system for Realtek HD Audio Manager.

Fingerprint reader problems

• Problem: The surface of the reader is dirty, stained, or wet.

Solution: Gently clean the surface of the reader with a dry, soft, lint-free cloth.

• Problem: The reader often fails to enroll or authenticate your fingerprint.

Solution: If the surface of the reader is dirty, stained, or wet, gently clean the surface of the reader with a dry, soft, lint-free cloth.

For tips on how to maintain the fingerprint reader, refer to “Maintaining the fingerprint reader” on page 59.

Battery and power problems

This topic contains instructions on troubleshooting battery and power problems.

Battery problems

• Problem: The battery cannot be fully charged in the standard charge time when the computer is powered off.

Solution: The battery might be over-discharged. Do the following:


2. Make sure that the over-discharged battery is in the computer.

3. Connect the ac power adapter to the computer and let it charge.

If a quick charger is available, use it to charge the over-discharged battery.

If the battery cannot be fully charged in 24 hours, use a new battery.

• Problem: The computer shuts down before the battery status icon shows that the battery is empty, or the computer operates after the battery status icon shows that the battery is empty.

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Solution: Discharge and recharge the battery.

• Problem: The operating time for a fully charged battery is short.

Solution: Discharge and recharge the battery. If your battery operating time is still short, use a new battery.

• Problem: The computer does not operate with a fully charged battery.

Solution: The surge protector in the battery might be active. Turn off the computer for one minute to reset the protector; then turn on the computer again.

• Problem: The battery cannot be charged.

Solution: You cannot charge the battery when it is too hot. If the battery feels hot, remove it from the computer and allow it to cool to room temperature. After it cools, reinstall it and recharge the battery. If it still cannot be charged, have it serviced.

An ac power adapter problem

Problem: The ac power adapter is connected to the computer and the working electrical outlet, but the power adapter (power plug) icon is not displayed in the Windows notification area. Also the ac power indicator does not light up.


1. Make sure that the connection of the ac power adapter is correct. For instructions on connecting the ac power adapter, see Safety, Warranty, and Setup Guide that comes with your computer.

2. If the connection of the ac power adapter is correct, turn off the computer, and then disconnect the ac power adapter and remove the removable battery.

3. Reinstall the battery and reconnect the ac power adapter, and then turn on the computer.

4. If the power adapter icon still is not displayed in the Windows notification area, have the ac power adapter and your computer serviced.

Power problems

Print these instructions now and keep it with your computer for reference later.

If your computer is getting no power at all, check the following items:

1. Verify the power button. The power button is illuminated whenever the computer is on.

2. Check all power connections. Remove any power strips and surge protectors to connect the ac power adapter directly to the ac power outlet.

3. Inspect the ac power adapter. Check for any physical damage, and make sure that the power cable is firmly attached to the adapter brick and the computer.

4. Verify the ac power source is working by attaching another device to the outlet.

If your computer does not run on battery power, check the following items:

1. Remove and reinstall the removable battery to make sure that it is properly connected.

2. If the battery runs out of power, attach ac power adapter to recharge the battery.

3. If the battery is charged but the computer does not run, replace the battery with a new one.

Problem: The system does not respond, and you cannot turn off the computer.

Solution: Turn off the computer by pressing and holding the power button for 4 seconds or more. If the computer is still not reset, remove the ac power adapter and the battery.

Boot problems

Print these instructions now and keep them with your computer for reference later.

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If

you receive an error message before the operating system loads, follow the appropriate corrective actions for

power-on self-test (POST) error messages.

Sleep and hibernation problems

• Problem: The computer enters sleep mode unexpectedly.

Solution: If the microprocessor overheats, the computer automatically enters sleep mode to allow the computer to cool and to protect the microprocessor and other internal components. Check the settings for sleep mode.

• Problem: The computer enters sleep mode immediately after the power-on self-test.

Solution: Ensure that:

– The battery is charged.

– The operating temperature is within the acceptable range. Refer to “Operating environment” on page

13.

If the battery is charged and the temperature is within range, have the computer serviced.

• Problem: A critical low-battery error occurs, and the computer immediately turns off.

Solution: The battery power is getting low. Plug the ac power adapter into an electrical outlet and connect the ac power adapter to the computer, or replace the battery with a charged one.

• Problem: The computer display remains blank after you press Fn to return from sleep mode.

Solution: Check whether an external monitor was disconnected or turned off while the computer was in sleep mode. If you disconnected or turned off the external monitor, connect it or turn it on before resuming the computer from the sleep mode. When resuming the computer from the sleep mode without attaching the external monitor or turning it on, and the computer display remains blank, press the display-mode switching key to bring up the computer display.

• Problem: The computer does not return from sleep mode, or the system status indicator blinks slowly and the computer does not work.

Solution: If the system does not return from sleep mode, it might have entered sleep or hibernation mode automatically because the battery is depleted. Check the system status indicator.

– If the system status indicator blinks slowly, your computer is in sleep mode. Connect the ac power adapter to the computer; then press Fn.

– If the system status indicator is off, your computer is in power-off state or hibernation mode. Connect the ac power adapter to the computer; then press the power button to resume operation.

If the system still does not return from sleep mode, your system might stop responding and you might not be able to turn off the computer. In this case, you need to reset the computer. If you have not saved your data, it might be lost. To reset the computer, press and hold the power button for 4 seconds or more. If the system is still not reset, remove the ac power adapter and the battery.

• Problem: Your computer does not enter sleep or hibernation mode.

Solution: Check whether any option has been selected to disable your computer from entering sleep or hibernation mode.

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If your computer tries to enter sleep mode but the request is rejected, the device attached to the USB connector might have been disabled. If this occurs, do a hot-unplug-and-plug operation for the USB device.

• Problem: The battery discharges slightly while the computer is in hibernation mode.

Solution: If the wakeup function is enabled, the computer consumes a small amount of power. This is not a defect. For details, refer to “Power-saving modes” on page 32.

Problems with drives and other storage drives

This section includes storage drive problems.

Hard disk drive problems

• Problem: The hard disk drive makes a rattling noise intermittently.

Solution: The rattling noise might be heard:

– When the hard disk drive begins or finishes getting access to data

– When you carry the hard disk drive

– When you carry your computer

This is a normal characteristic of a hard disk drive and is not a defect.

• Problem: The hard disk drive does not work.

Solution: On the Startup menu of ThinkPad Setup, make sure that the hard disk drive is on the Boot

priority order list. If it is on the Excluded from boot order list, it is disabled. Select the entry for it on the list and press Shift+1 to move it back to the Boot priority order list.

• Problem: After setting a hard disk password on the hard disk drive of the computer, you moved the drive to another computer. Now you cannot unlock the hard disk password.

Solution: Your computer supports an enhanced password algorithm. Computers older than yours might not support such a security function.

A solid-state drive problem

Problem: When you compress files or folders by use of the data compression function in Windows, and then decompress them, the process of writing to or reading from the files or folders is slow.

Solution: Apply the disk defragmentation tool in Windows for faster access to the data.

A software problem

Problem: An application does not run correctly.

Solution: Make sure that the problem is not being caused by the application.

Check that your computer has the minimum required memory to run the application. Refer to the manuals supplied with the application.

Check the following:

• The application is designed to operate with your operating system.

• Other applications run correctly on your computer.

• The necessary device drivers are installed.

• The application works when it is run on some other computer.

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If an error message is displayed while you are using the application program, refer to the manuals supplied with the application.

If the application still does not run correctly, contact your place of purchase or a service representative for help.

Problems with ports and connectors

The following are the most common problems with ports and connectors.

A USB problem

Problem: A device connected to the USB connector does not work.

Solution: Open the Device Manager window. Make sure that the USB device setup is correct, and that the assignment of computer resource and the installation of the device driver are correct. To open the Device

Manager window, open Control Panel and click Hardware and Sound ➙ Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

Refer to “Diagnosing problems” on page 91 and run a diagnostic test of the USB connector.

A docking station

Problem: The computer does not start when you try to turn it on, and does not respond when you try to resume operation.


• The ac power adapter is connected to the docking station.

• The computer is securely attached to the docking station.

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Chapter 9. Recovery overview

This chapter provides information about the recovery solutions.

• “Recovery overview for the Windows 7 operating system” on page 107

• “Recovery overview for the Windows 10 operating system” on page 112

Recovery overview for the Windows 7 operating system

This section provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system.

Notes:

• There are various methods to choose from when considering how to recover in the event of a software- or hardware-related problem. Some methods vary depending on the type of your operating system.

• The product on the recovery media might be used only for the following purposes:

– Restore the product preinstalled on your computer

– Reinstall the product

– Modify the product using the Additional Files

To prevent potential performance risks or unexpected behavior that might be caused by the new hard disk drive technology, it is recommended that you use one of the following software programs for backup:

• Rescue and Recovery 4.52 or later

• Acronis True Image 2010 or later

• Paragon Backup & Recovery 10 Suit or later, Paragon Backup & Recovery 10 Home or later

Creating and using a recovery media

You can use recovery media to restore the storage drive to the factory default settings. Recovery media are useful if you transfer the computer to another area, sell the computer, recycle the computer, or put the computer in an operational state after all other methods of recovery have failed. As a precautionary measure, it is important to create recovery media as early as possible.

Note: The recovery operations you can perform using recovery media vary depending on the operating system from which the recovery media were created. The recovery media might contain a boot medium and a data medium. Your Microsoft Windows license permits you to create only one data medium, so it is important that you store the recovery media in a safe place after you have made them.

Creating recovery media

This section provides instructions on how to create recovery media.

You can create recovery media using discs or external USB storage devices. To create recovery media, you need a disc or USB storage device with at least 16 GB of storage. The required disc or USB capacity depends on the size of the recovery image.

Attention: Creating recovery media will delete anything stored on the disc or USB storage device. To avoid data loss, make a backup copy of all the data that you want to keep.


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To create recovery media, click Start ➙ All Programs ➙ Lenovo PC Experience ➙ Lenovo Tools ➙

Factory Recovery Disks. Then, follow the instructions on the screen.

Using recovery media

This section provides instructions on how to use recovery media on different operating systems.

• You can use recovery media to restore the computer to the factory default settings only. You can use recovery media to put the computer in an operational state after all other methods of recovery have failed.

Attention: When you use recovery media to restore the computer to the factory default settings, all the files currently on the storage device will be deleted and replaced by the factory default settings.

To use recovery media, do the following:

1. Depending on the type of your recovery media, connect the boot medium (memory key or other USB storage device) to the computer, or insert the boot disc into the external optical drive.

2. Repeatedly press and release the F12 key when turning on the computer. When the Boot Menu window opens, release the F12 key.

3. Select the desired startup device and press Enter. The restore process begins.

4. Follow the instructions on the screen to complete the operation.

Notes:

1. After restoring your computer to the factory default settings, you might have to reinstall device drivers for some devices. See “Reinstalling preinstalled programs and device drivers” on page 111.

2. Some computers come with Microsoft Office or Microsoft Works preinstalled. If you need to recover or reinstall your Microsoft Office or Microsoft Works programs, you must use the Microsoft Office CD or Microsoft Works CD. These discs are provided only with computers preinstalled with Microsoft

Office or Microsoft Works.

Performing backup and recovery operations

The Rescue and Recovery program enables you to back up all your storage drive contents including the operating system, data files, software programs, and personal settings. You can designate where the

Rescue and Recovery program stores the backup:

• In a protected area of your storage drive

• On an attached external USB hard disk drive

• On a network drive

• On recordable discs (a recordable optical drive is required for this option)

After you have backed up the contents on the storage drive, you can restore the complete contents of the storage drive, restore only the selected files, or restore only the Windows operating system and applications.

Performing a backup operation

This section provides instructions on how to perform a backup operation using the Rescue and Recovery program.

1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo PC Experience ➙ Lenovo Tools ➙

Enhanced Backup and Restore. The Rescue and Recovery program opens.

2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.

3. Click Back up your hard drive and select backup operation options. Then, follow the instructions on the screen to complete the backup operation.

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Performing a recovery operation

This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program.




3. Click the Restore your system from a backup icon.

4. Follow the instructions on the screen to complete the recovery operation.

Using the Rescue and Recovery workspace

The Rescue and Recovery workspace resides in a protected, hidden area of your storage drive that operates independently from the Windows operating system. This enables you to perform recovery operations even if you cannot start the Windows operating system. You can perform the following recovery operations from the Rescue and Recovery workspace:

• Rescue files from your storage drive or from a backup

The Rescue and Recovery workspace enables you to locate files on your storage drive and transfer them to a network drive or other recordable media, such as a USB device or a disc. This solution is available even if you did not back up your files or if changes were made to the files since your last backup operation. You also can rescue individual files from a Rescue and Recovery backup located on your local storage drive, a USB device, or a network drive.

• Restore your storage drive from a Rescue and Recovery backup

If you have backed up your storage drive using the Rescue and Recovery program, you can restore the storage drive from a Rescue and Recovery backup, even if you cannot start the Windows operating system.

• Restore your storage drive to the factory default settings

The Rescue and Recovery workspace enables you to restore the complete contents of your storage drive to the factory default settings. If you have multiple partitions on your storage drive, you have the option to restore the factory default settings to the C: partition and leave the other partitions intact. Because the

Rescue and Recovery workspace operates independently from the Windows operating system, you can restore the factory default settings even if you cannot start the Windows operating system.

Attention: If you restore the storage drive from a Rescue and Recovery backup or restore the storage drive to the factory default settings, all files on the primary partition (usually drive C:) will be deleted in the recovery process. If possible, make copies of important files. If you are unable to start the Windows operating system, you can use the rescue files feature of the Rescue and Recovery workspace to copy files from your storage drive to other media.

To start the Rescue and Recovery workspace, do the following:

1. Make sure that the computer is turned off.

2. Repeatedly press and release the F11 key when turning on the computer. When you hear beeps or see a logo screen, release the F11 key.

3. If you have set a Rescue and Recovery password, type your password when prompted. The Rescue and Recovery workspace opens after a short delay.

Note: If the Rescue and Recovery workspace fails to open, see “Solving recovery problems” on page 111.

4. Do one of the following:

• To rescue files from your storage drive or from a backup, click Rescue files and follow the instructions on the screen.

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• To restore your storage drive from a Rescue and Recovery backup or to restore your storage drive to the factory default settings, click Restore your system and follow the instructions on the screen.

For more information about the features of the Rescue and Recovery workspace, click Help.

Notes:

1. After restoring your storage drive to the factory default settings, you might have to reinstall device drivers for some devices. See “Reinstalling preinstalled programs and device drivers” on page 111.

2. Some computers come with Microsoft Office or Microsoft Works preinstalled. If you need to recover or reinstall your Microsoft Office or Microsoft Works programs, you must use the Microsoft Office CD or Microsoft Works CD. These discs are provided only with computers preinstalled with Microsoft

Office or Microsoft Works.

Creating and using a rescue medium

With a rescue medium, such as a disc or a USB hard disk drive, you can recover the computer from failures that prevent you from gaining access to the Rescue and Recovery workspace on your storage drive.

Notes:

1. The recovery operations you can perform using a rescue medium vary depending on the operating system.

2. The rescue disc can be started in all types of optical drives.

Creating a rescue medium

This section provides instructions on how to create a rescue medium.




3. Click the Create Rescue Media icon. The Create Rescue and Recovery Media window opens.

4. In the Rescue Media area, select the type of the rescue medium you want to create. You can create a rescue medium using a disc or a USB hard disk drive.

5. Click OK and follow the instructions on the screen to create a rescue medium.

Using a rescue medium

This section provides instructions on how to use the rescue medium you have created.

• If you have created a rescue medium using a disc, use the following instructions to use the rescue medium:

1. Turn off your computer.


3. In the Boot Menu window, select the desired external optical drive as the first boot device. Then, insert the rescue disc into the optical drive and press Enter. The rescue medium starts.

• If you have created a rescue medium using a USB hard disk drive, use the following instructions to use the rescue medium:

1. Attach the USB hard disk drive to one of the USB connectors on your computer.


3. In the Boot Menu window, select the USB hard disk drive as the first boot device and press Enter.

The rescue medium starts.

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When the rescue medium starts, the Rescue and Recovery workspace opens. The help information for each feature is available from the Rescue and Recovery workspace. Follow the instructions to complete the recovery process.

Reinstalling preinstalled programs and device drivers

Your computer has provisions that enable you to reinstall selected factory-installed programs and device drivers.

Reinstalling preinstalled programs

To reinstall some preinstalled application programs, do the following:

1. Turn on your computer.

2. Go to the C:\SWTOOLS directory.

3. Open the APPS folder. The folder contains several subfolders named for the various preinstalled applications.

4. Open the subfolder for the application you want to reinstall.

5. Double-click Setup, and then follow the on-screen steps to reinstall the application.

Reinstalling preinstalled device drivers

Attention: When you reinstall device drivers, you are changing the current configuration of your computer.

Reinstall device drivers only when it is necessary to correct a problem with your computer.

To reinstall a device driver for a factory-installed device, do the following:

1. Turn on your computer.

2. Go to the C:\SWTOOLS directory.

3. Open the DRIVERS folder. The folder contains several subfolders named for the various devices installed in your computer (for example, AUDIO and VIDEO).

4. Open the subfolder for the device.

5. Reinstall the device driver by one of the following methods:

• In the subfolder for the device, look for a text file (a file with the extension .txt). The text file contains information on how to reinstall that device driver.

• If the subfolder for the device contains a file of setup information (a file with the extension .inf), you can use the Add New Hardware program (in the Windows Control Panel) to reinstall the device driver.

Not all device drivers can be reinstalled by use of this program. In the Add New Hardware program, when prompted for the device driver you want to install, click Have Disk and Browse. Then select the device driver file from the device subfolder.

• In the subfolder for the device, look for the executable file (a file with the extension .exe). Double-click the file, and follow the instructions on the screen.

Attention: If you need updated device drivers for your computer, do not download them from the Windows

Update Web site. Obtain them from Lenovo. For more information, see “Making sure device drivers are up-to-date” on page 86.

Solving recovery problems

If you are unable to access the Rescue and Recovery workspace or the Windows environment, do one of the following:

• Use a rescue medium to start the Rescue and Recovery workspace. See “Creating and using a rescue medium” on page 110.

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• Use recovery media if all other methods of recovery have failed and you need to restore the storage drive to the factory default settings. See “Creating and using a recovery media” on page 107.

Note: If you are unable to access the Rescue and Recovery workspace or the Windows environment from a rescue medium or recovery media, you might not have the rescue device (an internal storage drive, a disc, a

USB hard disk drive, or other external devices) set as the first boot device in the startup device sequence.

You must first make sure that your rescue device is set as the first boot device in the startup device sequence in the ThinkPad Setup program. For detailed information on how to temporarily or permanently change the startup device sequence, see “Startup menu” on page 79.

It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use.

Recovery overview for the Windows 10 operating system

The Windows recovery programs enable you to reset your computer or use advanced startup options.

It is recommended that you create a recovery USB drive as early as possible. Store the recovery USB drive as a backup or replacement for the Windows recovery programs.

For more information, see “Creating and using a recovery USB drive” on page 113.

Resetting your computer

If your computer does not perform well, you might consider resetting your computer. In the resetting process, you can choose to keep your files or remove them, and then reinstall the Windows operating system.

To reset your computer, do the following:

Note: The graphical user interface (GUI) items of the operating system might change without notice.

1. Open the Start menu, and then click Settings ➙ Update & security ➙ Recovery.


2. In the Reset this PC section, click Get started.

3. Follow the instructions on the screen to reset your computer.

Using advanced startup options

With advanced startup options, you can change the firmware settings of the computer, change the startup settings of the Windows operating system, start the computer from an external device, or restore the

Windows operating system from a system image.

To use advanced startup options, do the following:

Note: The GUI items of the operating system might change without notice.

1. Open the Start menu, and then click Settings ➙ Update & security ➙ Recovery.


2. In the Advanced startup section, click Restart now ➙ Troubleshoot ➙ Advanced options.

3. Select a desired startup option, and then follow the instructions on the screen.

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Recovering your operating system if Windows 10 fails to start

The Windows recovery environment on your computer is capable of operating independently from the

Windows 10 operating system. This enables you to recover or repair the operating system even if the

Windows 10 operating system fails to start.

After two consecutive failed boot attempts, the Windows recovery environment starts automatically. Then you can choose repair and recovery options by following the instructions on the screen.

Note: Ensure that your computer is connected to ac power during the recovery process.

Creating and using a recovery USB drive

You can create a recovery USB drive as a backup for the Windows recovery programs. With the recovery

USB drive, you can troubleshoot and fix the problems even if the preinstalled Windows recovery programs are damaged.

Creating a recovery USB drive

The USB drive that you use to create the recovery USB drive must be at least 16 GB of storage. The actual

USB capacity that is required depends on the size of the recovery image.

Attention: The creation process deletes anything stored on the USB drive. To avoid data loss, make a backup copy of all the data that you want to keep.

To create a recovery USB drive, do the following:

Note: Ensure that your computer is connected to ac power during the following process.

1. Connect a proper USB drive (at least 16 GB of storage).

2. Type recovery in the search box on the taskbar. Then click Create a recovery drive.

3. Click Yes in the User Account Control window to allow the Recovery Media Creator program to start.

4. In the Recovery Drive window, follow the on-screen instructions to create a recovery USB drive.

Using the recovery USB drive

If you cannot start your computer, refer to the corresponding information in the topic “Troubleshooting” on page 91 to try to solve the problem by yourself. If you still cannot start your computer, use the recovery

USB drive to recover your computer.

To use a recovery USB drive, do the following:

Note: Ensure that your computer is connected to ac power.

1. Connect the recovery USB drive to the computer.

2. Turn on or restart the computer. Before the Windows operating system starts, repeatedly press the F12 key. The Boot Menu window opens.

3. Select the recovery USB drive as the boot device.

4. Select a preferred keyboard layout.

5. Click Troubleshoot to display the optional recovery solutions.

6. Select a corresponding recovery solution according to your situation. Then follow the instructions on the screen to complete the process.

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Chapter 10. Replacing devices

This chapter provides instructions on how to install or replace hardware for your computer:

• “Static electricity prevention” on page 115

• “Replacing the removable battery” on page 115

• “Installing or replacing the micro SIM card” on page 117

• “Replacing the bottom cover” on page 118

• “Replacing the optical drive” on page 119

• “Replacing the wireless-WAN card” on page 120

• “Replacing the M.2 solid-state drive” on page 123

• “Replacing the keyboard” on page 125

• “Replacing the coin-cell battery” on page 128

“Replacing the hard disk drive under the bottom cover” on page 131

• “Replacing the hard disk drive in the Serial Ultrabay Enhanced bay” on page 132

• “Replacing the memory module under the bottom cover” on page 135

• “Replacing the memory module under the keyboard” on page 136

Static electricity prevention

Static electricity, although harmless to you, can seriously damage computer components and options.

Improper handling of static-sensitive parts can cause damage to the part. When you unpack an option or a Customer Replaceable Unit (CRU), do not open the static-protective package that contains the part until the instructions direct you to install the part.

When you handle options or CRUs, or perform any work inside the computer, take the following precautions to avoid static-electricity damage:

• Limit your movement. Movement can cause static electricity to build up around you.

• Always handle components carefully. Handle adapters, memory modules, and other circuit boards by the edges. Never touch exposed circuitry.

• Prevent others from touching components.

• When you install a static-sensitive option or CRU, touch the static-protective package that contains the part to a metal expansion-slot cover or other unpainted metal surface on the computer for at least two seconds. This reduces static electricity in the package and your body.

• When possible, remove the static-sensitive part from the static-protective package and install the part without setting it down. When this is not possible, place the static-protective package on a smooth, level surface and place the part on the package.

• Do not place the part on the computer cover or other metal surface.

Replacing the removable battery

Before you start, print these instructions. Read the important safety information first. See “Important safety information” on page vi.

This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other


115

systems. If an unauthorized battery or a battery designed for another system is installed, the system does not charge and the following message is displayed:

“The battery installed is not supported by this system and will not charge. Please replace the battery with the correct Lenovo battery for this system.”

Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and provides no warranties for failures or damage arising out of their use.

DANGER

If the rechargeable battery is incorrectly replaced, there is danger of an explosion. The battery contains a small amount of harmful substances. To avoid possible injury:






• Do not drop, crush, puncture, or subject to strong forces. Battery abuse or mishandling can cause the battery to overheat, which can cause gasses or flame to “vent” from the battery.

To replace the removable battery, do the following:

1. Disconnect the ac power from the computer and turn off the computer. Close the computer display and turn the computer over.

2. Unlock the battery latch

1

. The battery ejects in the direction as shown by arrow

2

.

3. Remove the battery.

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4. Insert a new battery as shown.

5. Lock the battery latch.

6. Turn the computer over again. Connect the computer to ac power.

Installing or replacing the micro SIM card


Micro SIM card is a small plastic card with an Integrated Circuit (IC) chip mounted on one side of the card.

To install or replace the micro SIM card, do the following:


2. Remove the removable battery. See “Replacing the removable battery” on page 115.

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3. Gently push the micro SIM card to eject it

1

, and then slide it out of the slot

2

. Install a new micro

SIM card

3

.

4. Install the removable battery. See “Replacing the removable battery” on page 115.

5. Turn the computer over. Connect the ac power adapter and all cables to the computer.

Replacing the bottom cover


To replace the bottom cover, do the following:



3. Loosen the screws that secure the bottom cover.

4. Slightly lift the left side of the bottom cover with your finger. Remove the bottom cover in the direction as shown by the arrow.

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5. Install the new bottom cover as shown. Ensure that the latches of the bottom cover are secured under the base cover assembly.

6. Tighten the screws to secure the bottom cover.



Replacing the optical drive


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To replace the optical drive, do the following:



3. Remove the bottom cover. See “Replacing the bottom cover” on page 118.

4. Remove the screw

1

and pull out the optical drive out of the computer

2

.

5. Insert a new optical drive

1

, and then secure the screw

2

.

6. Install the bottom cover. See “Replacing the bottom cover” on page 118.



Replacing the wireless-WAN card

The following information is only for user-installable modules.


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Your computer might be equipped with a wireless-WAN card. To replace the wireless-WAN card, do the following:

Attention: Before you start installing a wireless-WAN card, touch a metal table or a grounded metal object.

This action reduces any static electricity from your body. Static electricity could damage the card.




4. If a tool is provided with the new wireless-WAN card to help you disconnect cables, use the tool to disconnect the cables from the wireless-WAN card. Otherwise, hold the cable connector with your fingers and gently disconnect the cables from the wireless-WAN card.

Note: A Mylar film might cover the wireless WAN card. To access the wireless WAN card, open the film first.

5. Remove the screw. The wireless-WAN card is released from the secured position and pivots upward.

6. Carefully remove the wireless-WAN card out of the slot.

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7. Align the contact edge of the new wireless-WAN card with the key in the slot. Then carefully insert the new wireless-WAN card into the slot at an angle of about 20 degrees. Pivot the wireless-WAN card downward.

8. Install the screw to secure the wireless-WAN card in place.

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9. Connect the cables to the wireless-WAN card. Ensure that you attach the red cable to the main connector and the blue cable to the auxiliary connector on the wireless-WAN card.




Replacing the M.2 solid-state drive


Attention: The M.2 solid-state drive is very sensitive. Incorrect handling can cause damage and permanent loss of data. Observe the following guidelines:

• Replace the M.2 solid-state drive only if you upgrade it or have it repaired. The connectors and slot of the

M.2 solid-state drive are not designed for frequent changes or drive swapping.

• Do not drop the M.2 solid-state drive or subject it to physical shocks. Put the M.2 solid-state drive on a material, such as soft cloth, that absorbs any physical shocks.

• Do not apply pressure to the cover of the M.2 solid-state drive.

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• Do not touch the connector.

• Before removing the M.2 solid-state drive, make a backup copy of all the information on it, and then turn off the computer.

• Never remove the M.2 solid-state drive while the computer is operating, in sleep mode, or in hibernation mode.

To replace the M.2 solid-state drive, do the following:




4. Remove the screw that secures the M.2 solid-state drive.

Note: A Mylar film might cover the solid-state drive. To access the solid-state drive, open the film first.

5. Carefully remove the M.2 solid-state drive out of the slot.

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6. Align the contact edge of the new M.2 solid-state drive with the key in the slot. Then carefully insert the M.2 solid-state drive into the slot at an angle of about 20 degrees

1

. Pivot the M.2 solid-state drive downward

2

.

7. Install the screw to secure the M.2 solid-state drive.




Replacing the keyboard


Removing the keyboard

To remove the keyboard, do the following:



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4. Remove the screws that secure the keyboard.

5. Turn the computer over and open the display. Slightly push the keyboard in the direction as shown by arrows

1

to release the latches from the keyboard bezel. Lift the keyboard slightly as shown by arrow

2

.

6. Put the keyboard on the palm rest as shown and detach the connectors. Remove the keyboard.

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Installing the new keyboard

To install the new keyboard, do the following:

1. Attach the connectors as shown.

2. Insert the keyboard as shown. Ensure that the front edge of the keyboard (the edge that is close to the display) is under the keyboard bezel.

3. Slide the keyboard in the direction as shown by the arrows. Ensure that the latches are secured under the keyboard frame.

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4. Close the computer display and turn the computer over. Install the screws to secure that keyboard.




Replacing the coin-cell battery


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DANGER

If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The coin-cell battery contains a small amount of harmful substance. To avoid possible injury:






• Do not drop, crush, puncture the battery, or make it subject to strong forces. Battery abuse or mishandling can cause the battery to overheat, which can cause gasses or flame to “vent” from the battery or coin-cell battery.

To replace the coin-cell battery, do the following:




4. Remove the keyboard. See “Replacing the keyboard” on page 125.

5. Loosen the screw

1

and remove the shielding bracket

2

.

6. Detach the connector

1

and remove the coin-cell battery

2

.

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7. Install the new coin-cell battery

1

and attach the connector

2

.

8. Install the shielding bracket

1

and secure the screw

2

.

9. Install the keyboard. See “Replacing the keyboard” on page 125.

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Replacing the hard disk drive under the bottom cover


Attention: The hard disk drive is very sensitive. Incorrect handling can cause damage and permanent loss of data. Observe the following guidelines:

• Replace the hard disk drive only if you upgrade it or have it repaired. The connectors and slot of the hard disk drive are not designed for frequent changes or drive swapping.

• Do not drop the hard disk drive or subject it to physical shocks. Put the hard disk drive on a material, such as soft cloth, that absorbs any physical shocks.

• Do not apply pressure to the cover of the hard disk drive.

• Do not touch the connector.

• Before removing the hard disk drive, make a backup copy of all the information on it, and then turn off the computer.

• Never remove the hard disk drive while the computer is operating, in sleep mode, or in hibernation mode.

To replace the hard disk drive under the bottom cover, do the following:




4. Pull the tape to take the hard disk drive with bracket out of the drive bay.

5. Insert the new hard disk drive with bracket into the bay.

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Replacing the hard disk drive in the Serial Ultrabay Enhanced bay


To replace the hard disk drive in the Serial Ultrabay Enhanced bay, do the following:




4. Remove the screw

1

and take out the hard-disk-drive adapter that contains the hard disk drive

2

.

.

5. Loosen the screws

1

and open the cover

2

.

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6. Take out the hard disk drive with bracket as shown.

7. Install the hard disk drive with bracket into the hard-disk-drive adapter.

8. Close the cover.

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9. Secure the screws

1

.

10. Insert the hard-disk-drive adapter

1

into the bay, and then secure the screw

2

.



134



Replacing the memory module under the bottom cover


Increasing memory capacity is an effective way to make programs run faster. To replace or add a memory module, read the following prerequisites, and then the instructions.

Note: The operating speed of the memory module has dependency on the system configuration. In some conditions, the memory module in your computer might not be able to operate at the maximum speed.

Attention:

• Before you start, touch a metal table or a grounded metal object. This action reduces any static electricity from your body. Static electricity could damage the memory module.

• Do not touch the contact edge of the memory module. Otherwise the memory module might get damaged.

To replace the memory module, do the following:




4. Open the latches on both sides of the memory slot at the same time

1

, and then remove the memory module

2

.

Note: A Mylar film might cover the memory module. To access the memory module, open the film first.

5. Insert the memory module into the memory slot at an angle of about 20 degrees

1

. Pivot the memory module downward until it snaps into place

2

. Ensure that the memory module is firmly installed in the memory slot and cannot be moved easily.

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Replacing the memory module under the keyboard


Increasing memory capacity is an effective way to make programs run faster. To replace or add a memory module, read the following prerequisites, and then the instructions.

Note: The operating speed of the memory module has dependency on the system configuration. In some conditions, the memory module in your computer might not be able to operate at the maximum speed.

Attention:

• Before you start, touch a metal table or a grounded metal object. This action reduces any static electricity from your body. Static electricity could damage the memory module.

• Do not touch the contact edge of the memory module. Otherwise the memory module might get damaged.

To replace the memory module under the keyboard, do the following:




4. Remove the keyboard. See “Replacing the keyboard” on page 125

5. Loosen the screw

1

and remove the shielding bracket

2

.

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6. Open the latches on both sides of the memory slot at the same time

1

, and then remove the memory module

2

.

7. Insert the memory module into the memory slot at an angle of about 20 degrees

1

. Pivot the memory module downward until it snaps into place

2

. Ensure that the memory module is firmly installed in the memory slot and cannot be moved easily.

Note: If you install only one memory module, install it into the slot that is close to the display.

8. Install the shielding bracket

1

and secure the screw

2

.

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9. Install the keyboard. See “Replacing the keyboard” on page 125.




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Chapter 11. Getting support

This chapter provides information about getting help and support from Lenovo.

• “Before you contact Lenovo” on page 139

• “Getting help and service” on page 139

• “Purchasing additional services” on page 141

Before

you contact Lenovo

Often,

you can solve your computer problems by referring to the information in the explanations of error codes,

running diagnostic programs, or by consulting the Lenovo Support Web site.

Registering

your computer

Register

your computer with Lenovo. For more information, see “Registering your computer” on page 19.

Downloading

system updates

Downloading

updated software might resolve problems you experience with your computer.

Recording

information

Before

you talk to a Lenovo representative, record the following important information about your computer.

Recording

problem symptoms and details

Collect

the answers to the questions below before you call for help. Then, you will be able to get help as

quickly as possible.

• What is the problem? Is it continuous or intermittent?

• Is there an error message? What is the error code, if any?

• What operating system are you using? Which version?

• Which software applications were running at the time of the problem?

• Can the problem be reproduced? If so, how?

Recording system information

The serial number label is on the bottom of your computer. Record the machine type and the serial number.

• What is the name of your Lenovo product?

• What is the machine type?

• What is the serial number?

Getting help and service

If you need help, service, technical assistance, or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.


139

Information

about your computer and preinstalled software, if any, is available in the documentation that comes

with your computer. The documentation includes printed books, online books, readme files, and help files.

In addition, information about Lenovo products is available on the World Wide Web.

Microsoft

Service Packs are the latest software source for Windows product updates. They are available through

Web download (connection charges might apply) or through disc. Lenovo offers technical assistance

with installation of, or questions related to, Service Packs for your Lenovo-preinstalled Microsoft

Windows

product. For information, contact the Customer Support Center.

Using

diagnostic programs

Many

computer problems can be solved without outside assistance. If you experience a problem with your computer,

the first place to start is the troubleshooting information in your computer documentation. If you suspect

a software problem, see the documentation, including readme files and help information systems, that

come with the operating system or application program.

ThinkPad

notebook computers come with a set of diagnostic programs that you can use to help you identify hardware

problems. See “Diagnosing problems” on page 91 for instructions on how to use the diagnostic programs.

The

troubleshooting information or the diagnostic programs might tell you that you need additional or updated

device drivers or other software.

Lenovo

Support Web site

This

Web site is updated with the latest support information such as the following:

• Drivers and software

• Diagnostic solutions

• Product and service warranty

• Product and parts details

• User guides and manuals

• Knowledge base and frequently asked questions

Calling Lenovo

If you have tried to correct the problem yourself and still need help, during the warranty period, you can get help and information by telephone through the Customer Support Center. The following services are available during the warranty period:

• Problem determination - Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem.

• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

• Engineering change management - Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes

(ECs) that apply to your hardware available.

The following items are not covered:

140


• Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts

• Identification of software problem sources

• Configuration of UEFI BIOS as part of an installation or upgrade

• Changes, modifications, or upgrades to device drivers

• Installation and maintenance of network operating systems (NOS)

• Installation and maintenance of application programs

For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product, see “Warranty information” in the Safety, Warranty, and Setup Guide that comes with your computer.

If possible, be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem. Ensure that you have downloaded the most current drivers and system updates, run diagnostics, and recorded information before you call. When calling for technical assistance, have the following information available:

• Machine type and model

• Serial numbers of your computer, monitor, and other components, or your proof of purchase

• Description of the problem

• Exact wording of any error messages

• Hardware and software configuration information for your system

Purchasing

additional services

During

and after the warranty period, you can purchase additional services, such as support for Lenovo and

non-Lenovo hardware, operating systems, and application programs; network setup and configuration services;

upgraded or extended hardware repair services; and custom installations services. Service availability

and service name might vary by country.

Chapter 11

.

Getting support

141

Appendix

A. Supplemental information on the Ubuntu

operating

system

In

limited countries or regions, Lenovo offers customers an option to order computers with the preinstalled

Ubuntu

® operating

system.

If

the Ubuntu operating system is available on your computer, read the following information before you use the

computer. Ignore any information related to Windows-based programs, utilities, and Lenovo preinstalled applications

in this documentation.

Accessing

the Lenovo Limited Warranty

This

product is covered by the terms of the Lenovo Limited Warranty (LLW), version L505-0010-02 08/2011.

You

can view the LLW in a number of languages from this Web site.

If

you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office or

reseller to obtain a printed version of the LLW.

Accessing

the Ubuntu help system

The

Ubuntu help system provides information about how to use the Ubuntu operating system. To access the help

system from the Unity, move your pointer to the Launch bar, and then click the Help icon. If you cannot find

the Help icon from the Launch bar, click the Search icon, and type Help to search it.

Supporting

information

If

you need help, service, technical assistance, or more information about the Ubuntu operating system or other

applications, contact the provider of the Ubuntu operating system or the provider of the application. If you

need the service and support for hardware components shipped with your computer, contact Lenovo.

For

more information about how to contact Lenovo, refer to the User Guide and Safety and Warranty Guide.

The

following list provides information about components and features fully supported by Lenovo.

Notes:

Depending on the model, some of the components and features might not be available on your computer.

• BIOS

– Legacy BIOS

– UEFI BIOS with non-secure boot

• Storage device

– Hard disk drive

– Solid-state drive


143

• Computer display

– Color display

– Integrated camera

– Integrated microphones

• Interface

– Audio connector

– Ethernet connector

– ExpressCard slot

– External monitor connectors

– HDMI connector

– Mini DisplayPort connector

– Media card reader

– SD card

– SDHC card

– MultiMediaCard

– USB 3.0 connector

– Always On USB 3.0 connector

• Keyboard

– Six-row keyboard

– Numeric keypad

– Trackpad

– TrackPoint

– TrackPoint buttons

• Wireless feature

– Integrated wireless local area network (LAN) (WPA/WPA2-PSK)

The following list provides information about components and features partly supported by Lenovo.

Note: Depending on the model, some of the components and features might not be available on your computer.

• Bluetooth audio profiles

• Computer display

– 3D graphics

– Multiple display

• Keyboard

– Function keys

• Trackpad

– Horizontal scrolling

– Vertical scrolling

• Micro SIM card

The following list provides information about components and features that are not supported by Lenovo.

144


Note: Depending on the model, some of the components and features might not be available on your computer.

• Accelerometer

• Color sensor

• Fingerprint reader

• HDMI 5.1 channel

• Hybrid Graphic card

• Integrated wireless Wide Area Network (WAN)

• Modems

• Surround audio

• Smart card reader

• Thunderbolt 3

• ThinkPad Pen Pro

• Docking station connector

• Serial Ultabay Enhanced bay

Appendix A. Supplemental information on the Ubuntu operating system

145

Appendix

B. Regulatory information

Wireless related information

Wireless interoperability

Wireless-LAN card is designed to be interoperable with any wireless-LAN product that is based on Direct

Sequence Spread Spectrum (DSSS), Complementary Code Keying (CCK), and/or Orthogonal Frequency

Division Multiplexing (OFDM) radio technology, and is compliant to:

• The 802.11b/g Standard, 802.11a/b/g, 802.11n, or 802.11ac on wireless-LANs, as defined and approved by the Institute of Electrical and Electronics Engineers.

• The Wireless Fidelity (WiFi) certification as defined by the Wi-Fi Alliance.

Your Bluetooth card is compliant with Bluetooth Specification as defined by the Bluetooth Special Interest

Group SIG. It supports the following profiles:

Note: Depending on the Bluetooth device and the operating system you use, some profiles might not be supported.

• Advanced Audio Distribution Profile (A2DP)

• Audio/Video Control Transport Protocol (AVCTP)

• Audio/Video Distribution Transport Protocol (AVDTP)

• A/V Remote Control Profile (AVRCP)

• Basic Imaging Profile (BIP)

• Basic Printing Profile (BPP)

• Dial-Up Networking Profile (DUN)

• File Transfer Profile (FTP)

• Generic Access Profile (GAP)

• Generic A/V Distribution Profile (GAVDP)

• Hardcopy Cable Replacement Profile (HCRP)

• Headset Profile (HSP)

• Hands-Free Profile (HFP)

• Human Interface Device Profile (HID)

• Message Access Profile (MAP)

• Object Exchange Protocol (OBEX)

• Object Push Profile (OPP)

• Personal Area Networking Profile (PAN)

• Phone Book Access Profile (PBAP)

• Service Discovery Protocol (SDP)

• Synchronization Profile (SYNC)

• Video Distribution Profile (VDP)

• Generic Attribute Profile (GATT)


147

• Proximity Profile

• Find Me Profile

• Immediate Alert Profile

• Battery Status Profile

Usage environment and your health

Integrated wireless cards emit radio frequency electromagnetic energy like other radio devices. However, the level of energy emitted is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones.

Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes they are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

In some situation or environment, the use of integrated wireless cards might be restricted by the proprietor of the building or responsible representatives of the organization. These situations and areas might for example include:

• Using the integrated wireless cards on board of airplanes, in hospitals or near petrol stations, blasting areas (with electro-explosive devices), medical implants or body-worn electronic medical devices, such as pace makers.

• In any other environment where the risk of interference to other devices or services is perceived or identified as harmful.

If you are uncertain of the policy that applies to the use of wireless devices in a specific organization (such as airport or hospital), you are encouraged to ask for authorization to use integrated wireless cards prior to turning on the computer.

Location of the UltraConnect™ wireless antennas

ThinkPad notebook computers feature an integrated UltraConnect wireless antenna system built into the display for optimal reception, enabling wireless communication wherever you are.

The following illustration shows the antennas locations of your computer:

148


3

4

1

2

Wireless-LAN antenna (auxiliary)

Wireless-WAN antenna (auxiliary, available on some models)

Wireless-WAN antenna (main, available on some models)

Wireless-LAN antenna (main)

Wireless-radio

compliance information

Computer

models equipped with wireless communications comply with the radio frequency and safety standards

of any country or region in which it has been approved for wireless use.

This

equipment is a secondary type device, that is, it is not protected against harmful interference, even if the

interference is caused by a device of the same type, and it also cannot cause any interference to primary

type devices.

Locating

wireless regulatory notices

For

more information about the wireless regulatory notices, refer to the Regulatory Notice shipped with your computer.

Certification related information

The following table contains information of the product name, compliance ID, and machine types.

Appendix B. Regulatory information

149

Product name

ThinkPad P70

Compliance ID

TP00074A

Machine types

20ER and 20ES

Export classification notice

This product is subject to the United States Export Administration Regulations (EAR) and has an Export

Classification Control Number (ECCN) of 5A992.c. It can be re-exported except to any of the embargoed countries in the EAR E1 country list.

Electronic emission notices

Federal Communications Commission Declaration of Conformity

The following information refers to ThinkPad P70, machine types: 20ER and 20ES.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult an authorized dealer or service representative for help.

Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.

Unauthorized changes or modifications could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

150


Appendix E. ENERGY STAR model information

ENERGY

STAR

® is

a joint program of the U.S. Environmental Protection Agency and the U.S. Department of

Energy aimed at saving money and protecting the environment through energy efficient products and practices.

Lenovo

is proud to offer our customers products with the ENERGY STAR qualified d esignation. You might find

an ENERGY STAR mark affixed on the computer or displayed on the power settings in terface. Lenovo computers

of the following machine types, if carry an ENERGY STAR mark, have been designed and tested to

conform to the ENERGY STAR program requirements for computers.

20ER

and 20ES

By

using ENERGY STAR qualified products and taking advantage of the power-management features of

the computer, you can help reduce the consumption of electricity. Reduced electrical consumption can contribute

to potential financial savings, a cleaner environment, and the reduction of greenhouse gas emissions.

Lenovo

encourages you to make efficient use of energy an integral part of your day-to-day operations. To help

in this endeavor, Lenovo has preset the following power-management features to take effect when the computer

has been inactive for a specified length of time:

Power plan: Default

• Turn off the display: After 10 minutes

• Put the computer into sleep: After 20 minutes

To awaken the computer from sleep mode, press the Fn key on your keyboard. For more information about these settings, see the Windows help information on the computer.

The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while the computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.

To disable the setting of Wake on LAN for sleep mode, do the following:

1. Open Control Panel and click Hardware and Sound ➙ Device Manager.

2. In the Device Manager window, expand Network adapters.

3. Right-click your network adapter device, and click Properties.

4. Click the Power Management tab.

5. Clear the Allow this device to wake the computer check box.

6. Click OK.


159

Appendix F. Notices

Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that

Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's responsibility to evaluate and verify the operation of any other product, program, or service.

Lenovo may have patents or pending patent programs covering subject matter described in this document.

The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to:

Lenovo (United States), Inc.

1009 Think Place - Building One

Morrisville, NC 27560

U.S.A.

Attention: Lenovo Director of Licensing

LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS

OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.

This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication.

Lenovo may make improvements and/or changes in the product(s) and/or the application(s) described in this publication at any time without notice.

The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenovo product specifications or warranties. Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties. All information contained in this document was obtained in specific environments and is presented as an illustration. The result obtained in other operating environments may vary.

Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk.

Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment.


161

This

document is copyrighted by Lenovo and is not covered by any open source license, including any

Linux

agreement(s) which may accompany software included with this product. Lenovo may update this

Trademarks

The following terms are trademarks of Lenovo in the United States, other countries, or both:

Access Connections

Active Protection System

Lenovo

Rescue and Recovery

Secure Data Disposal the ThinkPad logo

ThinkPad

TrackPoint

Ultrabay

UltraConnect

Intel, Intel SpeedStep, and Thunderbolt are trademarks of Intel Corporation in the U. S. and/or other countries.

Microsoft, Windows, Direct3D, BitLocker, and Cortana are trademarks of the Microsoft group of companies.

Mini DisplayPort (mDP) and DisplayPort are trademarks of the Video Electronics Standards Association.

Ubuntu is a registered trademark of Canonical Ltd.

The terms HDMI and HDMI High-Definition Multimedia Interface are trademarks or registered trademarks of

HDMI Licensing LLC in the United States and other countries.

Other company, product, and service names may be trademarks or service marks of others.

162


Check out the collection of computers & hardware we offer.

Lenovo ThinkPad P70 notebook computer User Guide

Assistant Bot

ThinkPad P70 User Guide

Contents

Read this first . . . . . . . . . . . . . . v

Chapter 1. Product overview . . . . . . 1

Chapter 2. Using your computer . . .

19

Chapter 3. Enhancing your computer . . . . . . . . . . . . . . .

41

Chapter 4. You and your computer . .

47

Chapter 5. Security . . . . . . . . . .

53

Chapter 6. Advanced configuration . .

65

Chapter 7. Preventing problems . . .

85

Chapter 8. Troubleshooting computer problems . . . . . . . . . . . . . . .

91

Chapter 9. Recovery overview . . .

107

Chapter 10. Replacing devices . . .

115

Chapter 11. Getting support . . . .

139

Appendix A. Supplemental information on the Ubuntu operating system. . . . . . . . . . . . . . . .

143

Appendix B. Regulatory information . . . . . . . . . . . . .

147

Appendix C. WEEE and recycling statements . . . . . . . . . . . . .

153

Appendix D. Restriction of Hazardous

Substances Directive (RoHS) . . . .

157

Appendix E. ENERGY STAR model information . . . . . . . . . . . . .

159

Appendix F. Notices . . . . . . . . .

161

Read this first

Important safety information

Conditions

that require immediate action

Service and upgrades

Power cords and power adapters

Extension cords and related devices

Plugs and outlets

Power supply statement

External devices

General battery notice

Notice for removable rechargeable battery

Laser compliance statement

Notice for non-rechargeable coin-cell battery

Heat and product ventilation

Electrical current safety information

Liquid crystal display (LCD) notice

Using headphones or earphones

Additional safety information

Chapter 1. Product overview

Locating computer controls, connectors, and indicators

Front view

Left-side view

Right-side view

Rear view

Bottom view

Status indicators

Locating important product information

Machine type and model label

FCC ID and IC Certification number

Labels

for the Windows operating systems

Features

Specifications

Operating environment

Lenovo

programs

Accessing

Lenovo programs

An introduction to Lenovo programs

Chapter 2. Using your computer