DataLabs PBX 424 Manual - Matthew Furman On-Line

DataLabs PBX 424 Manual - Matthew Furman On-Line
DataLabsUSA
PBX-424
Users Manual
-————- Telephone
Switching ---
--System
A Product of Data Labs
Supportawebbuy. biz
Ph. 215-698-2933
-DataLabsUSA PBX-DL-424 Warranty and Addendum to Installation
and Operation Manual:
WARNING: This unit plugs directly into an AC power outlet. The proper
voltage is 110-120VAC 60 hz. It must not be connected to 220V as stated in the
manual. Connecting the unit to the wrong power source will result in immediate
damage to the PBX and possible fire.
HOLD FEATURE:
When operating an extension phone on the PBX, the flash button may be pressed
or the switch-hook may be momentarily pressed to put an incoming call from any
CO line on hold. Once the flash is pressed, the caller placed on hold will hear the
internal Music On Hold melody. The caller may hear any external source plugged
into the mini 3.5 mm. jack on the side of the PBX. DataLabsUSA DP-2000 Music
On Hold Player is recommended to use as a Music / Announcing On hold external
source. Once placed on hold the call may be retrieved (taken off of hold) by again
pressing the flash key on the extension phone. A CO caller (call coming in from
any telephone line connected to the PBX) can be placed on hold indefinitely until
the flash key is pressed. There is no time limit. It should be noted that once a call
is placed on hold, you must not hang up or the call will be lost. Simply place the
receiver of the extension phone aside. DO NOT PLACE IT ON ITS CRADLE, or
the call will be lost. If you desire to hang up the phone after flash is pressed, you
must have a hold button built in to the phone. If you have a Hold button connected
to the phone, you may press flash, then press the hold button, and then hang up
the phone. To retrieve the call, simply pick up the phone, select the correct line if
on a multi-line phone, and then press the flash key again to take the call off hold
and be talking again to the CO caller.
Warranty:
DataLabs warrants the PBX-DL-424 from manufacturer defects for 1 year from the date of
purchase. Data Labs will repair or replace the unit at Data Labs option. The user must ship
back the defective unit with a RA (return authorization) number issued by contacting Data Labs
before shipping. The customer must pay shipping to and from Data Labs. This warranty does
not include damage to the PBX from power surges, misuse, breakage, water or other liquid
touching or entering the unit. This warranty does not cover damage due to lightning or Acts of
God. For warranty service or Customer support Call 215-698-2933 or email
[email protected] ис X 7
Disclaimer:
Data Labs can not be responsible for the operation of the PBX or any malfunction
causing any direct or indirect loss of business, Revenue, or any other losses that
may be incurred by the user. There are no implications and Data Labs will assume
no liability as to fitness or merchantability of the PBX-DL-424 caused by any
statements written, or in any form whatsoever or by any typographical errors or
omissions in any document(s) associated with the PBX.
@ Keep the unit from heating appliances and electrical noise generating devices
such as fluorescent lamps, motors and televisions. These noise sources may interfere
with the performance of the Telephone Switching System.
O This unit should be kept free of dust, moisture, high temperature and vibration,
and should not be exposed to direct sunlight.
O Never attempt to insert wires, pins, etc. into the vents or other holes of
this unit .
O If there is any trouble, disconnect the unit from the telephone line. Plug the
telephone directly to the telephone line. If the telephone operates properly, do not
reconnect the unit to the line until it has been repaired. If the telephone doses not
operate properly, the trouble is from the telephone set and not from the unit.
@ Do not use benzine, thinner, or the like, or any abrasive powder to clean the
cabinet. Wipe it with a soft cloth.
WHEN A FAILURE OCCURS WHICH RESULTS IN THE INTERNAL PARTS BECOMING ACCESSIBLE,
DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THIS UNIT TO YOUR DEALER.
DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION
PRIOR TO RELOCATING THE EQUIPMENT, AND RECONNECT THE POWER FIRST.
THE POWER SOCKET WALL OUTLET SHOULD BE LOCATED NEAR THIS EQUIPMENT AND BE EASILY
ACCESSIBLE.
TO PREVENT FIRE OR SHOCK HAZARD. DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE
OF MOISTURE.
Table of Contents
E. Features... 2.............. e... eo... macsununsencsenanane 1
li. Specification... — — ez... Eo 5
NI. Installation and Connection... e. .e=e=.=...... 6
IV. System Programming............ nANBEEEEKMEM UnKEWRHEEKER 9
V., Operation Instruction... ==... Тб
Vi. Maintenance and Troubleshooting............... 20
VII. index of Operation... ==... .——— 22
VII. Index of Programming... аа... ... аннонаниннаи 23
+ Feature Instruction
Call Pick-up
Secretary Call
Call Parking
Incoming Call Hasten
Programming through password
Two methods of access CO line
Specific number screening
Reserve (book) CO line
Outgoing Call Restriction Call Forwarding
Flexible Coding
CO Line Group Assignment
Call Duration Control
Caller ID
Auto Attendant / Operator Assistant
Do Not Disturb
Override or monitor
Builtin DISA with OGM recordable
PNP CO Line Connection
Conversation without block
Assign the ringing extension
Call Transfer
т Хх Хх хх Хх Хх X KX
Ze Хх ХХ Хх Хх Хх Хх X x +
3-Party Conference System memory while power failure
+ Method Of Access CO line
Each extension can be set to “direct dial-out mode” (Auto access CO line)
“indirect dial-out mode” (Access CO line by dialing 9). Each extension can be
freely switched between CO line state and intercom state.
* Specific Number Screening (select designed CO line)
The authorized extension can select any CO line to operate, and realize specific
number screening through this function. Namely any specific number has relation to
— PSTN could be operated smoothly without cutting off power.
* Reserve (book) CO Line
When an extension needs to dial an urgent call in the case of busy system (all CO
lines are busy), this function will reserve a CO line and will prompt user.
+ Outgoing Call Management
It is to restrict outgoing call. This unit has three classes assignment for all
extensions, plus setting and release restriction group with leading digits, and CO
line group assignment as well; It's convenient for you to manage you telephone using.
+ Call Duration Control
Since many extensions use 1-4 CO lines in common, there is need controlling the
outgoing call duration so that it can improve work efficiency.
¢ Caller ID
This unit can display caller ID on extension needed and even allow user to set
enable and disable caller ID for a designed CO line or all CO lines. Caller ID is
also active when system is in the state of auto attendant.
* Auto Attendant / Operator Assistant
This unit has built—in DISA with recorderable OGM. When there is incoming call
in the mode of Auto Attendant, system will play greeting (OGM recorded) and tell CO
line party how to put through a needed extension or other communication way. While
in the mode of Operator Assistant, user can set several extensions ring at the same
time or ring in sequence.
* Do Not Disturb
When there is incoming call in the mode of Operator Assistant, system can set
many extensions to the state of “Do Not Disturb” (no ring), but no-ring extension
will ring when there is intercom call or transferred call. So it can avoid disturb-
—ance of unimportant call as well as do not influence the receiving important
incoming call.
* Assign The Ringing Extension
Each CO line can assign up to 8 extensions as the ringing extension.
+ Call Transfer
No restriction for transfer times; even transfer to an extension by wrong or no
answer from the transferred extension, the transferor extension can keep on conver
-sation with CO line party or re—transfer.
* 3-Party Conference
It realizes the conversation between two extensions and one CO line party at the
same time. And this function is active for either incoming call or outgoing call.
¢ Call Pick-up
The no-ring extension can also receive the incoming call without going to the
location of the ringing extension, which make receiving a call more convenient.
* Secretary Call
Secretary (one extension) puts through the CO line call first, and transfer this
call to the other extension:The transfered extenion can talk to CO line.
A
+ OGM Record And Reviewing
User can record the message in this system according to the actual requirement
and check (review) the record quality. No restriction for the recording times.
+ PNP CO Line Connection
This unit adopts PNP CO line connection theory; CO line can connect to any CO
line port. No need setting, which make installation very convenient.
+ Conversation Without Block
This unit has 7 loops conversation. It will not cause line block.
* Suitable For Any General Communication Equipment
Each extension port can be freely arranged to standard telephone, cordless
telephone. caller ID telephone. computer modern. fax or answering machine. video
telephone etc.
¢ Different Ringing Tone
Incoming call from CO line ring once and continue once
Incoming call from intercom ring twice shortly
¢ System Memory And CO Connection While Power Failure
During power failure, CO 1 automatically connects to extension 801, CO 2
automatically connects to extension 802, CO 3 automatically connects to extension
803, and CO 4 automatically connects to extension 804. All the function setting
would remain effective after power failure and when the power is on, all the
function will revert to as before.
* Perfect Signal System
This unit has dialing tone, ringback tone, busy tone, hastening tone, error
tone and onhold music etc.
+ Remote Programming And Maintenance:
To better serve our customers, our company can provide consulting, testing
and maintenance through remote programming. The customer sends any encountered
problems to our company first, then we will provide you the best, fast and most
direct service.
E Before Installation
For easy and quick installation and connection, it is strongly recommended
that the user read and follow the following instruction carefully so as not to
damage
the machine accidentally by incorrect operation.
E Safety Installation Instructions
When installing telephone wiring, basic safety precautions should always be
followed to reduce the risk of fire, electric shock and injury to persons.
Including the following:
1)
2)
3)
4)
Never install telephone wiring during a lighting storm.
Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
Never touch un-insulated telephone wires or terminals unless the telephone
line has been disconnected at the network interface.
Use caution when installing or modifying telephone lines.
Ш Installation precautions
This set is exclusively made for wall mounting or set on desk; avoid
installing in the following places: (Doing so may result in malfunction,
noise,
1)
2)
3)
4)
5)
6)
7)
or discoloration.)
In direct sunlight, hot, cold, or humid places.
Places in which shocks or vibrations are frequent or strong.
Dusty places, or places where water or oil may come into contact with
the unit.
Near highfrequency generating devices such as sewing machines or electric
welders.
On or near computers, telexes, or other office equipment, as well as
microwave ovens or air conditioners (It is preferable not to install in
the same room with the above equipment).
Install at least 6 feet from radios and televisions.
Do not obstruct area around the main unit (for reasons of maintenance and
inspection be especially careful to allow space for cooling above and at
the sides of the main unit).
EN Name of parts
(1) Power indicator
2) CO line operation indicator
(3) Extension port
4) CO line port
5) Power supply line
(6) Extension port
(7) CO line port
(8) Power supply line
HB Connecting procedures
Connecting CO lines & extensions to the unit:
1) Make sure to avoid short circuit;
2) Connecting extensions according to the indicated extension positions and
CO lines to the corresponding line ports on the unit.
Zero-load poweron inspection:
1) The operation voltage of this product is AC220V = 10%. Check out the
voltage of local power supply. A UPS backup is highly recommended.
2) Plug in the power supply line and turn on the switch; at this moment, the
power indicator light should blink, indicating normal power supply and
working state of the machine.
3) Pick up the handset of extension 801. A sharp internal dial tone indicates
that the system is working normally. You can start setup operate now.
“Du” indicates the ending of the recording. If your recording is less 20 seconds,
please dial “* to end it. Please use high quality telephone to ensure the high
quality of recording. No restriction for the recording times and the new message
will cover the old one.
HB OGM Reviewing [ 10-01 ]
Ly Format: 0140 #
Description: Input 0 1 4 Ofin the System Programming State to check whether
the recording is right and clear; record it again if you don not satisfy with
the recording.
E Play On-hold Music [ 10-02 ]
U Format: 0130 #
Description: Input 0 1 3 0#in the System Programming State, two “Du” will be
heard, the first one means the starting of playing and the second one means the
ending of playing.
E Caller ID State [ 10-03]
Gy Format: (0210 # Enable Caller ID for all CO lines
0200 #H Disable Caller ID for all CO lines
020M # Disable Caller ID for CO line M
( M means the CO line number 1—4)
Description: In the state of Caller ID (enable), the ringing extension will
have the caller ID: the default setting of this unit is enable caller ID for all
CO lines.
E Change System Programming Password [ 10-04 ]
Remarks: On the Programing Extension (extension 801), you can change system
programming password and the programming password of the extension 802.
On extension 802, you can change the password of itself only. The password
must be 4 digits. Do not forget the password.
> Format: | 0 9 EFGH # On extension 801, change extension 801 password
09efgh0# On extension 801, change extension 802 password
0900000 # On extension 801, disable programming via extension 802
0 9 ef gh # On extension 802, change extension 802 password
HB Enable Outgoing Call Restriction Group [ 12-01 ]
LS Format: ANPABCD#H
NN means the extension port number (01-32)
P means the restriction group number (1-8)
ABCD means 4 digits of leading digit that need to restrict dialing
Description: Each extension can restrict 8 groups of restriction leading digits
(4 digits), if the leading digits is less than 4 digits, add ”t”
to end.
For example: Restrict extension 806 to dial the call number starting with 1680.
130, 22, 5 etc. And entitle the restriction group number as: 1 for
1680; 2 for 130; 3 for 22; 4 for 5, then you need input the following
setting in the system programming state: 40611680 (“Du”): 4062130%
(“Du”); 406322# (“Du”); 406458 (“Du”).
HB Disable Outgoing Call Restriction Group [ 12-02 ]
Ъ Format: | 4 NN # | Disable all outgoing call restriction for extension NN
4 NN P + | Disable call restriction group No.P for extension NN
NN means the extension port number 01-32
P means the restriction group number 1-8
HB Assign Specific Calling Number [ 12-03 ]
Y Format: 5ENPABCD
NN means the extension port number 01-32
P means the specific calling group number 1-4
ABCD means the specific calling number
Description: Each extension can release (open) 4 groups of leading character with
4 digits in the state of outgoing call restriction. If the leading
character is less than 4 digits, add “#” to end.
Assign specific calling number is to release some call number with specific leading
digits in the state of setting restriction group.
For example: Extension 806 has restricted to dial call number starting with 5.
But it is to release the number starting with 52 you just need to
input 506152%.
M means the CO line number 1-4,
NN means the extension port number 01-32
Fach CO line can assign several designed extensions ring at the same time.
Description: This function is a method to disable Do Not Disturb. The extension
assigned by this programming has prior to ring.
For example: Ring extension 802 when there is incoming call from CO line 1 and
ring extension 803 for CO line 2, just need to input 81020#, 82030#.
Remarks: [t is allowed to freely arrange up to 8 ringing extensions between
extension 801 and extension 808.
EH Disable Assign the ringing extension [ 14-01]
Ъ Format: 8M # Disable all the ringing extensions for CO line M
8 M NN 1# Disable the ringing extension NN for CO line M
M means the CO line number 1-4
NN means extension port number 01-32
E Flexible Coding [ 14-02 ]
It is to rename the extension number.
Us Format: 9 NN ABCD# Change extension NN to the new number ABCD
9 000 H Restore to the default extension number (801-832)
NN means the extension port number 01-32
ABCD means the new extension. Its’ length is from 1 to 4 digits, 1! the number
length is less than 4 digits, add “#” to end. New number should not begin its
leading digit with 9, or it may has conflict with “Access CO line by dialing 9”.
Remarks: The length of new extension number is based on the length of extension
801 changed. So when coding, you should rename the extension 801 first,
and then rename all the others extension number if the length of the new
extension number is not equal to the length of the old number. New numbers
could not be duplicated; or it will result in abnormity.
For example: Rename extension port 01-08 to 81-88 (2 digits), you should input
901815;90282;...... 908865.
For example: Just rename extension 804 to extension 888.
The length of new extension number is the same as the old number
(3 digits), so vou only need input 9048884.
E Brief Operation
* Intercom dialing: Dial extension number directly (In intercom dialing state)
Dial * —dial extension number (In CO line state)
* Call Transfer: Pat the hook(or flash key), and dial the extension number transferred.
* Secretary Call: Put through the CO line first , then pat the hook (or flash key),
and dial the extension number transferred.
* 3-Party Conference: Pat the hook (or flash key), Dial * —dial extension number
* Call Parking: Extension 802 pats the hook and dial ##.
* Call Pick-up: Dial # 9 (In intercom dialing state)
Dial *#9 (In CO line state)
* Call Forwarding: Dial##t—~dial extension number forwarded(In intercom dialing state)
Dial *## —dial extension number forwarded (In CO line state)
E Make CO line call
In the method of auto access CO line:
Lift handset —hear the CO line dialing tone from PSTN —dial the phone number.
(The re-dial key in the telephone is active)
In the method of access CO line by dialing 9:
Lift handset — hear the intercom dialing tone —dial 9 to access CO line —dial
the phone number.
HB Make CO line call by accessing designated CO line
(Specific number screening)
In the method of auto access CO line:
Lift handset —dial*#M (M means the CO line number 1-4) to occupy CO line
M —dial phone number.
In the method of access CO line by dialing 9:
Lift handset —dial#M (M means the CO line number 1-4) to occupy CO
line M —dial phone number.
E Reserve (book) CO line
In the method of auto access CO line:
Lift handset —dial*#0 —hang up. (There is vacant CO line)
Lift handset —dial#0 —hang up. (There is no vacant CO line)
EP
if B does not wish to talk to CO line, B hangs up and A connect back to the on-hold
party (CO line) again.
If B does not answer the call within 25 seconds, A will connect back to the CO line.
During the consultation, CO line party hears the on-hold music all through and won t
hear the consultation between A and B.
Transfer directly (without consultation):
A is talking to outside line party; A dials the extension B and then hangs up
directly. B hears the ringing and lifts the handset; B can talk to CO line party.
If B does not answer the call after 25 seconds, system will recall A:if A does not
answer after 30 seconds, system will automatically cut off.
Remarks: 1. The error tone heard after patting the hook indicates busy system.
A can pat the hook several times till no error tone heard and A can go on with
the transfer operation.
2. If error number is been input during the transferring or B is busy, system
will give out “Du Du Du” error tone, and A can repeat the call transfer.
3. Between the time A has hang up and B does not lift handset, A can dial *#9
to pick up the call or re-transfer.
E 3-Party Conference
The talking extension pats the hook (or flash key) —dial *—dial the called
extensions number within 5 seconds >3-party conference begins after the called
extension lift handset.
The other extension can continue to talk with CO line if one extension hangs up.
E Call Pick-up
The no-ringing extension can also receive the call when there is incoming call or
transferred CO line.
In the method of auto access CO line:
Lift handset —dial*#9
In the method of access CO line by dialing 9:
Lift handset —dial #9
HB Secretary Call
An extension put through the CO line first, then pats the hook (or flash key) and
dial the extension number that needs to transfer.
E Call Parking (only for extension 802)
When extension 802 is talking to CO line (include incoming call, outgoing call or
call transferred), he pats the hook (or flash key) and dial ## can park the call:
CO line will hear on-hold music, the time is up to 2 minutes. During the parking,
HM 6.1 Outgoing calls can't be made.
1)
2)
3)
4)
5)
Programmed to be in no CO line mode;
Local call restriction;
CO line is set to as private line;
Extension hung up improperly;
CPU and internal data is disorder caused by unstable power.
Py
AT >
— IF Ext. is set to” Yes |
< ————» Change extension class
> Local call restriction |
Dr
> AT
No,
A0 AS
— All extensions
— can t make outgoin
indicator (LED) — hung up
DD calls? — Flash? — improperly
vo]
AS
< © line 15 ot Yes Cancel CO
-as private line ~ Line group
Ds
—
No
e
| Check again after shutting
| off AC power for one minute.
TT v
— 1 Yes
< Trouble exists” Contact local dealer
Ds A A
>
Nol
Yes
Voltage not stable or
magnetic disturbance
| О
7 >
| Using a UPS and avoid > No Avoid th
> > — > vol e
from disturbance Trouble exist? > disturbance
Yes rr. _ Yes One of extension
— — — — —№ < |
Function
Access CO line by
Auto access CO line dialing 9
Make CO line
Dial phone number Dial 9+ phone number
Select designed CO line
xXx + H7+”MW CH AM
Book CO line
Xx + HT +707” "HH +0”
Call transfer
Pat the hook (or flash key) +extension number
3-Party conference
Pat the hook (or flash key)+ * +extension number
Secretary call
Pat the hook (or flash key) +extension number
Call pick-up
Xx + HH +79” ”H +9”
Intercom
”*” + Extension number Extension number
Call forwarding
xÉR + extension number HE + extension number
DISA (check number)
“0” (Ext. 802 will ring)
Call parking (extension 802)
Pat the hook (or flash key)+ 4”+ 4”
Override (extension 801)
"*ж” +” НТ +” ”+” М” +” +77 ”+” М”
BEERS NTN “we J Tren ; pa MY
= —— |
Programming Item
Enter in system
Auto at (tendant
Operator assistant
OGM Recording
OGM Reviewing
hol | di
Play ons nus IC
Ё па D le
Caller 1D.
Disable
Chang console password | (Ex
Disable programming ; through Ext. 30°
Change Ext. 802 y programm
The method of: —
Access CO Line
Do not distur
Disable
Not disturb Ring in sequence
Local call
Cali class 77 -
Assignment
Disable
Disable
Le Disable al]
restriction —- -
Group Disable group M
‘ Assign special calling number
E _
Disable
Lo
specific Disable All
Calling
; number
| —- — — en
Call
duration
Control
CO line
Ring
Flexible
coding
extention
Assign the ©
Disable for
Enable
Disable
Enable
Enable
Disable
exite
Ке- name
ТОВ \\
a Disable Гог all
| Group _ В
| a
Diseno for exter
programming state
1800
ing password
Autoaccess CO Tine
Access. со’ ine by di ali ing 9
Auto access for all
po Ring at the same Lime
Domestic long phone
| Inter nation al long phone
Setting restriction group
Disable group P |
ison AN
Reset de fault
Reset default setting
0100# (for all)
Command code
с) x EF 6 in
0110#
0120#
0140#
01308
0210+
02004 (For: all)
O9EFGHH
0900000 #
09e f FehO#
CINNOO#H
INNO
LOH
ONNOO#
2NN10#H
2NN204
SANNTOH
INN20F
aNN3O#
SNNOOH
ANNMABCD## CATE-—ABCDH 9
INNE
INN
SNNPABCD# CA#-——ABCD# )
DONNE
ONE
ONNJK#
ONNOUH
NE
Tus
TUNNO E
SMNNOF
SM
SUNNI E
ONNabed#
9000 #
0000+
010M# (
Cond, +
OYeleght
for
| (а#--авсаяо
line M)
020M# (for Tine M)
Page numbe
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