Robin Robin SmartView manual

Manual

Robin SmartView

Door Phone

Versie:

Datum:

1.6 Eng - concept

14-02-2012

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Manual Robin SV ENG - v. 1.6

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About this manual

This manual describes mounting, installation and programming of the Robin SmartView Door

Intercom unit in combination with application software version 1.

If you have any questions after reading this manual, please contact us via:



 website: www.robin.nl

support website: support.robin.nl



 [email protected]

by phone: + 31 72 534 64 26

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Contents:

1.

Introduction

1. Robin SmartView Door Intercom

2.

Operation

1. Operating the door phone

2. Answering

3. Controlling the camera

4. Controlling the built-in door opener

3.

Mounting

1. Package contents

2. Installation dimensions

3. Tools and materials required for mounting

4. Mounting instructions

5. Robin SmartView Door Intercom connections

4.

System installation

1. Requirements prior to installation.

2. Connecting the Robin SmartView Door Intercom to a network and installing the Robin Discovery Utility software.

5.

Configuration

1. Logging in on the Robin SmartView Door Intercom.

2. Configuration of the Robin SmartView Door Intercom.

6.

Support

7.

List of key words


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1 Introduction

1.1 Robin SmartView Door Intercom

Integrated functions

The Robin SmartView door intercom (Robin SV) is the first “end-to-end” Internet Protocol (IP) entrance door intercom unit to offer 5 fully integrated functions in one single device:

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High-resolution, full-colour camera with 180º fish-eye lens

Door opener

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The Robin SV is easy to install.

A single module is all that has to be mounted; there are no individual loose boxes.

Simple operation

The Robin SV is equipped with one piezo push-button for dialling device numbers. The door opener relay is activated via the device to which the call is directed.

The Robin SV is robustly constructed and vandal-proof.

SIP communication

The Robin SV uses the Session Initiation Protocol (SIP). This means that the entrance door unit can be connected to any business telephone exchange (PBX) that supports the SIP protocol.

Door opener

The relay in the Robin SV is activated by typing in a key combination at the dialled device.

The device number and key combination can be specified in the software application for the Robin

SV.

The relay can be used to open a door, a gate or a barrier.

Built-in camera

A real-time video image of the person using the Robin SV at the entrance door is displayed on the screen of the programmed device as soon as a call is answered, assuming the dialled device is suitable for this.

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High-quality sound reproduction

The integrated concept means that there are no ‘converters’ which distort sound quality.

Consequently, the Robin SV offers exceptionally good sound quality, without echo or interference.

Security camera function

The built-in security camera is a unique feature of the Robin SV. The built-in camera in the Robin

SV operates as a simple camera, allowing you to see who is at the door.

However, it can also function as a security camera. When the Robin SV detects movement, it starts to record the video image and sound from that moment on. In the event of a break-in (or attempted break-in), this feature provides perfect video registration of the perpetrators.

No separate power supply

The Robin SV is powered via ’Power-over-Ethernet‘ (PoE).

This eliminates the need for a separate power supply; connection to a PoE network switch or

Midspan is all that is necessary.

Web-based configuration

The Robin SV is configured on a PC or Mac via a web browser (e.g. Firefox). A software application in the web browser allows modification of all the settings for the Robin SV.

This feature makes configuring the entrance door unit extremely simple, regardless of the physical location of the Robin SV.

In addition to configuring and programming the Robin SV via the web browser, this application also offers the option of viewing any activity in the vicinity of the Robin SV in real time with the built-in camera.

Because the application is based on a web browser, configuration, viewing activity via the camera, running diagnostics and testing can be performed from a remote location. You can even access the

Robin SV from the other side of the world via internet (assuming ‘firewalls’ and ‘security settings’ allow this).

Activation

The Robin SV will indicate that it isn’t activated yet.

This procedure will activate future functions of the Robin SV and registers the device on your name.

The procedure takes approximately 5 minutes time.

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Robin Telecom Development

The installed base for the Robin Compact entrance door unit exceeds 10,000 systems. The new

Robin SV is one of the first entrance door units to feature SIP protocol integration for both audio and video in a single unit.

Consequently, this entrance door unit is not only robust and proven, the use of the ‘end-to-end’ protocol means that it also offers all the advantages of an IP environment, such as integration and management.

Robin Telecom Development is aware that the latest IP technology offers many possibilities.

As a result, we continually strive to modernise our IP products based on feedback we receive from our customers.

The Robin SV is a logical development of the company’s first SIP door intercom , the Robin

Compact SIP.

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2 Operation

2.1 Operating the door phone

To ring the door phone, press on the bell-sign on the Robin SV.

The unit will play a ringing sound and the predefined telephone set will be called.

2.2 Answering

Answer the Robin SV by picking up the phone that is called by the Robin SV.

In case you use a compatible videophone, the video picture of the built-in camera is displayed on the screen of the phone.

2.3 Controlling the camera

When the connection between the Robin SV and the videophone is established you can control the camera with the numeric buttons on the phone.

Use the following keys on the keypad:

2 - Moves the image up

8 - Moves the image down

4 - Moves the image to the left

6 - moves the image to the right

Keys 1 and 3 will zoom the image out and in without loss of image quality.

2.4 Controlling the built-in door opener

The built-in door opener is controlled with pre-defined keys on the telephone set. When you activate the door opener the attached door, fence or barrier will open.

You can change the default keys, a double # (##) in the interface of the Robin SV.

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3 Installation

3.1 Package contents

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The Robin SV

USB stick with the ‘Robin Discovery Utility’ software

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3.2 Installation dimensions

The installation dimensions of the Robin SV are:


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3.3 Tools and materials required for mounting

The following are required when mounting the Robin SV:

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3.4. Mounting instructions

Follow the step-by-step plan described below for problem-free mounting of the Robin SV.

Step-by-step plan:

1. Drill two holes of 90 mm in diameter and 60 mm in depth.

Use the drilling template supplied in the package for this.

2. Remove the cores from the drillings using the stone chisel.

Shape the hole so that the plastic housing of the Robin SV fits with room to spare.

3. Feed the cable into the hole, leave enough excess length for a loop in the hole.

4. Drill the four fixing holes for the front panel using the drilling template and insert the wall plugs supplied with the set into the holes.

5. Connect the ethernet cable to the clamb connector. (page 10)

6. Optional - connect the cable for operating the door switch to the clamb connector.

7. Secure the cable to the plastic housing using a tie-wrap.

8. Position the Robin SV in the hole in such a way that the looped cable fits neatly behind the device.

9. Fix the device securely in place using the anti-theft screws supplied in the package.

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3.5 Connecting the Robin SV.

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Connecting the Robin SV

To connect the Robin SV, use an Ethernet cable, type CAT5(e) or CAT6. The colors of the individual wires match the color codes below the connector.

To connect to the built-in relay switch, use a second cable.

Color codes

Orange / white

Orange

Green / white

Blue

Blue / white

Green

Brown / white

Brown

Relays connection, ‘Normally open’

Relays connection, ‘Common’

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4 System installation

4.1 Requirements prior to installation

 power supply must be 802.3af compatible).

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- FireFox

- Safari

- Google Chrome

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(DHCP support is recommended)

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4.2 Connecting the Robin SV to a network and installing the Robin Discovery Utility software.

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Connect the Robin SV to the network via the network connection socket on the rear.

The Robin SV will now boot. This can take up to 60 seconds.

! Note: The length of the Ethernet cable may not exceed 100 metres. This is a limit of the Ethernet standard. !

! Note: Internet Explorer can be used for the base configuration of the Robin SV, but can’t be used for the video related settings. This is because Internet Explorer doesn’t support ‘Motion JPEG’. !

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Windows users:

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Copy the Robin Discovery Utility software to a PC that is connected to the network.

Start the Robin Discovery Utility software (double-click the icon below). Click the “Scan” button at the bottom left. The software will scan for Robin devices in the network. When the

Robin SV is detected, it is displayed in the list. Double-click on the Robin SV you want to configure; the ‘Web-GUI’ for the selected Robin SV is displayed now.

Apple Macintosh users:

To detect and access the Robin SV on a Mac, you simply use the machine’s standard internet browser, ‘Safari’.

In the ‘bookmark overview’ of Safari (option-command-B), you will see the ‘Bonjour’ section in the left-hand column.

Click here to display all the devices detected in your LAN network on the right-hand side of your window, including the Robin SV. Double-click on the Robin SV you want to configure; the ‘Web-

GUI’ for the selected Robin SV is displayed now.

Linux users:

Enter the IP address for the Robin SV in the address bar in the web browser that is installed on your PC in order to activate the ‘Web GUI’.

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(see Chapter 4, Configuration).

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5 Configuration

5.1 Logging in to the Robin SV.

The Robin SV can be used in an ‘Administrator’ mode and a ‘User’ mode.

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Robin you will need to login as an Administrator.

 over the camera settings.

The login credentials can be changed in the web interface of the Robin SV. The default credentials are:

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Administrator, Login: admin, Password: 123qwe

User, Login: user, Password: <no password necessary>

We recommend changing the default passwords after initial installation and set-up.

You can log in using the Robin Discovery Utility software.

Or, if the IP address is known, you can log in without using this software via the address bar in the web browser.

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We assume here that the network supports DHCP (‘Dynamic Host Configuration Protocol’); if so, all settings such as the IP addresses, netmask, gateway and DNS are automatically populated.

DHCP is a standard setting in the Robin SV. This option will suffice in 99% of all cases. However, on occasions the network may not support DHCP. If so, the network details must be set manually.

If the Robin SV isn’t activated yet during login, you will receive a notification to activate the Robin

SV.

Follow the activation instructions or reload the webpage to continue the configuration.

5.2 Configuration of the Robin SV.

The configuration program for the Robin SV features 5 sections; ‘Telephony’, ‘Audio’, ‘Video’,

‘Network’ and ‘System’.

In the ‘Telephony’ section, you configure all of the settings that are required for the communication part of the Robin SV.

In the ‘Audio’ section, you can make various modifications to the sound and sound processing features of the Robin SV, such as loudspeaker volume, microphone sensitivity and echo suppression.

In the ‘Video’ section, you can modify the image quality, view the live video image and set the areas of the image to which the camera must react.

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‘Network’

In the ‘Network’ section, you can view and change the network configuration settings for the

Robin SV.

In the ‘System’ section, you can view and change the settings that influence standard operation of the Robin SV.

This is also where you can find the ‘log files’ that make problem-solving easier.

! Note: In the Robin SV software you’ll note ’APPLY SETTINGS’ buttons. With these buttons you confirm and activate all the changed settings. !

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Telephony / SIP

This is where you enter the data required for registering on a PBX or with a SIP Provider.

If the Robin is used for a direct connection to the telephone handset (i.e. not routed via a PBX or

SIP Provider), registration is not required.

SIP registration

Activates or deactivates registration

Indicates registration status

Enter the IP address or hostname for the PBX or SIP

Provider

Enter the IP port number for the PBX or SIP Provider

Enter the 'username' for registration here

Enter the 'password' for registration here

Period of time during which the SIP door intercom can register.

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SIP advanced:

Select this option when a SIP proxy server is used

Enter the IP address or hostname of the proxy server

Enter the IP port of the proxy server

Enter the lowest IP port that may be used for the

‘RTP stream’.

Enter the highest IP port that may be used for the

‘RTP stream’.

Select this option when an NAT firewall is set up between the Robin SV and the SIP PBX or SIP provider. (You can change the NAT settings in

-Network-NAT-)

Select this option if ‘REFER’ packages also have to be accepted.

Telephony / Phonebook

Multiple telephone numbers can be entered in the phonebook.

These can be used as input elsewhere, for example when setting up ‘Schedules’.

A ‘Profile’ can be associated with each ‘Phonebook entry’.

A ‘Profile’ is a set of audio and video settings. This allows definition of an individual settings profile for each telephone number.

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Phonebook:

The green ‘+’ creates a new line.

The ‘>>’ behind a line opens the details for this line.

The red X behind a line deletes the line from the list.

The name that is associated with this number.

Number (see comment)

The value entered for the telephone number (see comment).

If required, you can select a 'Profile' for this number.

Select this option if the Robin SV has to support a

‘Peer to Peer’ connection with a telephone set

(*)

! Note: The number can be entered in various ways.

1.

Just the number (e.g. 104, 1002, 6032 etc.). The handset is located on a connected PBX in the same network.

2.

The number, followed by the IP address of the handset that is to be dialled (e.g.

[email protected], [email protected] etc.). The handset and the Robin SV are connected to each other directly, i.e. the call is not routed via a PBX. The Robin SV dials the handset directly.

3.

The number, followed by the IP address of a ‘Proxy server’. The handset is connected to a PBX that uses a separate ‘Proxy server’ (e.g. [email protected], [email protected] etc.) The Robin SV places the call to the configured PBX via this ‘Proxy server’. !

* Peer to Peer connection: If a direct connection between the Robin SV and a telephone set is required - without the use of a SIP-PBX - please check our whitepaper: ‘Peer to Peer connection’ on our support website: http://support.robin.nl

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Profiles:

Various parameters need to be set when creating a ‘Profile’.





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DTMF event payload type

The name that is associated with this line.

Support for the G.711 ulaw audio codec.

Support for the G.711 alaw audio codec.

Support for the GSM audio codec.

Change the 'payload type' for DTMF signal transmission. As standard, we recommend 101.

Support for the H.264 video codec.

Select the resolution for video

Change the 'payload type' for H.264 video codec. As standard, we recommend 99.

Support for the H.263 1998 video codec

Support for the H.263 video codec

Support for variable bitrate

Select the maximum video bit rate. A high bit rate = higher video quality but more bandwidth usage.

Lock the video frames per second. 0=Automatic

! Note: The selected video resolution has to be supported by the device. If the resolution is not compatible, video distortion can occur or a black screen is displayed. !

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Telephony / Call settings gf20


Call priority:

The Robin SV can dial up to three numbers in a set sequence. If the first number dialled is not answered within the set period of time*, the second number is dialled, followed by the third number.

! Note: You can change this period of time in -Telephony-Call settings-General- using the ‘No answer timeout’ option!

Select the first number to dial.

Select the second number to dial.

Select the third number to dial.

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Schedules:

The Robin SV features a ‘Schedule’ function.

This function allows you to set multiple time periods (‘Timeslots’): e.g. office hours, the lunch break, etc.

Consequently, during the lunch break for example, the Robin SV can be set to dial a different telephone number from that configured for normal working hours.

The ‘Timeslots’ are not prioritised so they must be set consecutively, e.g.:

8:30-12:29 morning -> call reception

12:30-13:00 lunch -> call the canteen

13:01-17:00 afternoon -> call reception

! Note: When the ‘Schedule’ function is in use and ‘Timeslots’ are created, the latter take priority over the ‘First, Second and Third’ settings in -Telephony-Call settings-Call priority-. So the Robin

SV checks first whether a ‘Timeslot’ is active based on the current time, if not, it reverts to the settings for ‘First, Second and Third’. !

Timeslots:




The name that is associated with this line.

Select the day on which this line applies.

Enter the start time.

Enter the end time.

Select the number to dial.

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Telephony / Call log

The call log presents an overview of all the calls events to and from the Robin SV.

You can delete the complete log file using the red X alongside the ‘Delete all rows’ label.

You can delete individual log lines by clicking the red X behind the log line in question.

Call log:

Telephony / Control

Control allows you to manually initiate and end a call from the Robin SV.

Call:

You can initiate a call using the 'Call' button.

You can end a call using the 'Hangup' button

Indicates the PBX or SIP Provider registration status.

Indicates the Robin SV's call status.

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Audio / Mixer

You can set the speaker volume and the microphone sensitivity here.


Settings:

You can change the speaker volume here.

You can change the microphone sensitivity here.

Play a test tone via the Robin SV.

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Audio / Advanced

Advanced offers advanced audio settings.

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Microphone:

Speaker:

Activates or deactivates echo suppression.

Activates extra microphone audio

'Automatic Gain Control' is an automatic sensitivity control for the microphone.

Activates or deactivates background noise suppression.

'Automatic Gain Control' is an automatic sensitivity control for the loudspeaker.

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Video / Live

Real-time display of the camera image. Double-click on the image to toggle between full screen video or default size video.

With the on-screen controls you can control the following features:

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Zoon in- and out, using the ‘-’ and ‘+’ buttons

Brightness control, using the ‘moon’ and ‘sun’ buttons

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* The three buttons under the video frame functions as controls for the built-in relays switch. They are used for:

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! Note: These three buttons are only visable if the option: ’ User can control door opener’

(-System-Security-) is enabled. !

Video / Live Flash

Real-time video display of the camera, using the Adobe Flash-format.

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Video / Settings

You can change all the camera-related settings here.

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Image:

Auto gain control

(AGC)

Changes the brightness of the video image.

Changes the contrast of the video image.

Changes the colour saturation of the video image.

'Automatic Gain Control' automatically matches video image exposure to the light circumstances.

Activate this function if artificial light sources in a room cause interference, e.g. TL strip lighting.

Enable advanced 'Automatic Gain Control' settings

Enable advance AGC settings

Auto white balance

(AWB)

'Auto White Balance' automatically matches the colour temperature of the video image to the circumstances.

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PTZ:

Correction of the 'Fisheye' lens distortion.

Moves the image horizontally.

Moves the image vertically.

Allows you to zoom in/out.

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Encoder:

Allows you to change the quality of the 'Live' video images in the web browser (higher quality but more bandwidth usage).

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Video / AGC

Define a zone in the image where the AGC will measure.

AGC (Automatic Gain Control) automatically matches video image exposure to the light circumstances. This option can be switched on or off at -Video-Settings-.

You use the mouse to define a selection area in the image. Draw a frame in the video image and enlarge/reduce it by dragging the top left and bottom right corners. The red cross at the top removes the selection frame.

Make sure that you select the most important area in your image for the AGC-function. This will usually be the location where the people will stand when they use the Robin SV.

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Video / Motion

Motion allows you to select parts of the video image where you want to detect movement.

Detection of movement triggers ‘Actions’ such as acoustic signals, switching a built-in relay or initiating a call to a telephone. The ‘Actions’ are set in -System-Events-.

You use the mouse to define a selection area in the image. Draw a frame in the video image and enlarge/reduce it by dragging the top left and bottom right corners. The red cross at the top removes the selection frame.

Consider how to minimise the chance of a false alarm when selecting the zones. For example, avoid objects that move in the wind such as flags, branches on trees, etc.

Both detection sensitivity and the size of the object you want to detect can be adjusted. The graph at the bottom of the image allows you to verify whether the settings are correct.

The colour of the bars is green (= no detection) or red (= detection)

The red line indicates the boundary of the detection area.

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Motion detection:

Enabled

Activates Motion detection.

Increases/reduces detection sensitivity.

Changes the size of the object to which the Robin SV must react.

! Note: When the -Video-Motion- window for the Robin SV is open, no ‘Events’ that may have been set can be activated, not even if Motion detection is set to ‘enabled’. !

Network / Status

Network status indicates the current set or assigned network information.

Network status:

IP address

IP netmask

Shows the network interface that is used.

Indicates the Robin SV's MAC address.

Indicates the Robin SV's IP address.

Shows the standard IP netmask.

Indicates the IP address for the standard gateway.

Indicates the IP address for the primary DNS.

Indicates the IP address for the secondary DNS.

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Network / Settings

Allows you to change the Robin SV’s network settings.

Configuration:


Secondary name server

Settings:

IP address

IP netmask

Select automatic (DHCP) or manual.

Enter the IP address for the Robin SV here.

Enter the IP netmask here.

Enter the gateway or router address here.

Enter the IP address for the primary DNS (Domain

Name Server) here.

Enter the IP address for a possible secondary DNS

(Domain Name Server) here.

Indicates the Robin SV's IP address.

Shows the standard IP netmask.

Indicates the IP address for the standard gateway.

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Network / HTTP gf34


Proxy:

! Note: This is the Proxy server for HTTP traffic, so not the Proxy server for the SIP connection to the PBX !

Activates the uses of an HTTP proxy server.

Enter the address or hostname for the proxy server here.

The IP port used by the proxy server for communication.

Settings:

Set the IP port for HTTP communication. As standard, port 80 is used for this.

Set the IP port for HTTPS communication. As standard, port 443 is used for this.

! Optional ! Select a certificate for the HTTPS connection.

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Network / Mail

Configure the mail settings for the Robin SV.

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Address book:




The name that is associated with this email address.

Enter the e-mail address.

Mail server test:

Tests the connection with the configured mail server.

Select the mail server you want to test here.

Enter a sender address for the test email message.

Enter a recipient address for the test email message.

Initiates the test email message.

Indicates the test result.

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Servers:





The name that is associated with this mail server.

In the case of multiple servers, 'Prio' determines the sequence in which the servers are addressed (value between 1 and 10, 1 = high priority, 10 = low priority)

Name or IP address of the mail server for outgoing messages.

If you use a secure connection with the mail server, the type of encryption must be selected here.

Select this option if mail server authentication is required.

Select this option if the mail server uses the

'Submission' protocol.

User name

Password

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Network / NAT

Depending on the network configuration, you may need to set NAT data in the Robin SV.

Settings:

Use STUN for NAT address discovery

Enter the NAT address or the hostname.

Enter the IP port for NAT.

Activate this option if a STUN server is used.

Enter the IP address or hostname for the STUN server here.

The IP port used by the STUN server for communication.

Indicates the status of the STUN server.

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System / Device gf38


Info:

Identity:



e

The name entered here is passed in the SIP protocol.

This means that the name is visible, for example when a telephone has a caller ID display.

You can enter the location of the Robin SV here, e.g. the main entrance, loading door, barrier, etc.

Enter the details of the person responsible for managing the Robin SV here.

Language:

Product type

Serial number

Software version

Software revision number

Select the language of the web interface

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Device activation:

The Robin SV must be activated initially by Robin Telecom Development (one-off procedure).

You start activation using the ‘Activate device’ button.

A new web page opens when activation starts. You are asked to enter a number of items of data, after which the Robin SV is automatically activated and registered and you return to this page. You will notice that the ‘Activate device’ button has disappeared and the current activation status is displayed.

This activation procedure will take about 5 minutes.

! Note: The Robin SV will stop functioning if it is not activated within 30 days of being put into operation. The activation option obviously remains accessible. !

Activate the Robin SV. If the Robin SV is already activated the activation status will be displayed

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System / Clock

You can change all the date and time settings for the Robin SV here.


Date and time:

Select the right time zone here.

Displays the current date and time settings.

Allows you to choose between manual or automatic

(NTP) time setting.

Enter the address or name of the time server here.

Indicates the status of the selected time server.

Enter the date and time here (manual setting).

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System / Events

The Robin SV is equipped with various options for initiating actions. For example, starting an audio/ video recording, an outgoing telephone call to a predefined number, a sound signal etc.

These actions are started by an Event.

An ‘Event’ may be movement in the image, a loud noise that exceeds a predefined volume or when a signal from one of the doors is sent to the Robin SV.

You can define the various ‘Events’ here and set the response actions that take place when an

‘Event’ occurs.

Events

Define the events. Choose from:

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The green ‘+’ creates a new ‘Event’ .

The ‘>>’ behind a line opens the details for this ‘Event’.

The red X behind a line deletes the ‘Event’ from the list.

The name that is associated with this 'Event'.

Activates Motion detection.

Indicates whether an 'Event' is active.

Selects the type of 'Event'.

Indicates how long the 'Event' remains active.

Used if the type is 'Call'. Selects incoming or outgoing call

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Actions:

Define the ‘Actions’. Choose from:







The green ‘+’ creates a new ‘Action’ .

The ‘>>’ behind a line opens the details for this ‘Action’.

The red X behind a line deletes the ‘Action’ from the list.

The name that is associated with this 'Action'.

Call extension (if action = 'call')

Selects the 'Event' for which this 'Action' is the response.

Selects the type of 'Action'.

Selects the handset that must be called by the Robin

SV.

Frequency (if action =

'beep')

Selects the frequency of the acoustic tone.

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System / Security gf43


Authentication:

Un-tick the checkbox if you want to disable secure access to the web interface with a login name and password.

Change the default Administrator login name.

(admin)

Change the default Administrator password.

(123qwe)

Change the default User login name. (user)

Change the default User password. (no password)

User can control door opener

Dislays three buttons below the Live video frame

(-Video-Live-) to control the built-in relay switch

! Note: As soon as you activate the ‘Require Authentication’ checkbox, enter a user name and password and click the ‘Apply settings’ button, the web interface will demand a log-in name and password !

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Certificates:




This is the name of the certificate.

Upload a certificate from the PC to the Robin SV.

Detailed information about the certificate.

System / Software

New software versions for the Robin SV are released regularly. These versions include improvements and occasionally also introduce new functions.

Updating is a two-stage process; the first step is to check whether new software is available. If so, you can initiate the upgrade to the latest version.

After the upgrade, the Robin SV has to be rebooted.

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Backup:



You can make a backup of the settings using the

'Download' button. A file called 'Backupsettings.txt' is downloaded to the PC.

You can restore a backup to the Robin SV using the

'Upload' button. First, you select a backup file that was created earlier. After restoring the backup, the

Robin SV must be rebooted.

Tools:

Restart Robin application

Starts the Robin software up again. This is faster than rebooting the device.

Reboots the complete device. It may take 30 seconds before the Robin SV is active again.

Restores the default settings for the Robin SV.

Restore application defaults

Updates:

Check for new software versions

Currently running version

Currently installed version

Upgrade to latest version

Checks whether new software is available.

Indicates the current software version.

Indicates the software version that has already been installed.

Downloads the latest version of the software and installs it on the Robin SV.

Upload:

Use this function only if the Robin SV is not connected to the internet.

The recommended way to update the Robin SV software is done over the internet as described above.

! Note: Internet access for the Robin SV is recommended. The update files neccesary for the

‘Upload’ function are available on request only at Robin Telecom Development and can not be downloaded. !

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System / Switch

The Robin SV has a built-in voltage-free relay contact. This can be used to open a door or a barrier.

When a connection has been established between the Robin SV and a telephone handset, the relay can be operated via key combinations.

Control:

Displays the status of the relay switch (open / close)

Deactivate the switch

Activate the switch

Activate the switch and after a predefined time deactivate the switch automatically

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! Note: For the actions below, the user can enter his/her choice of telephone key combinations

(0...9, * and #). !

The door contact opens and closes again after a set time (Pulse time). The default key combination for

this is ' ##'.

The door contact stays open, independently of the set time.

The door contact closes.

You can set the time that the door contact stays open here. (Time period of a minimum of 1 second and

maximum of 30 seconds.)

Generates a tone when the door contact is active.

Breaks the connection after activating the door contact.

Change the display name for ‘Pulse’

Change the display name for ‘On’

Change the display name for ‘Off’

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System / Info

Info displays detailed information about the Robin SV.


Advanced:

Product type

Serial number

Software version

Software revision number

Software production date

Time that the Robin SV is switched on.

Average processor load (UNIX style).

Temperature in the Robin SV.

Current processor speed.

System time.

Information about hard disk usage.

Version information about the 'Tiny' IC.

Information about the memory usage of the Robin

SV.

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System / Debug

The Robin SV features a built-in ‘Debug’ function. This allows you to create a ‘Network trace’ of all the network traffic to and from the Robin SV. This tool allows fast and effective resolution of problems with the Robin SV.

Trace:

Default sniffer duration

Indicates the status of the 'Trace'.

The interface for which the 'Trace' is created.

Sets the standard 'Trace' duration time. It stops automatically after the time has elapsed.

The 'Trace' is filtered as standard to ensure that only the important network data is stored.

Send the 'Trace' automatically as an email message.

Select the mail server that is to be used to send the email.

Select the email address from which the email message will be sent.

Select the email address to which the email message will be sent.

Add a standard text block to the 'Trace' email message.

Starts creating the 'Trace'.

Stops 'Trace' creation.

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System / Logs

The Robin SV registers all events that occur. These are logged in a log file.

Log settings:

Max lines to keep in log

The number of log file lines that are stored.

Download the log file to the PC.

Application log:

Time stamp for the log entry.

The log entry classification.

The software component in the Robin SV that led to generation of the entry.

The actual log message.

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6 Support

For details of special settings, requests for support and FAQs, please use our ‘online’ support page: http://support.robin.nl

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7 List of key words

Default setting:

Standard programme setting.

DHCP:

‘Dynamic Host Configuration Protocol’.

Computer protocol that describes how a computer can obtain its network settings from a DHCP server.

DNS:

‘Dynamic Name System’.

Protocol for managing domain names and IP addresses on the Internet.

DNS server:

This is the system that compares all the domain names and IP addresses in a database with each other and links them with the aid of a DNS server.

End-to-end:

The ‘end-to-end ’ principle is one of the core principles of the Internet and is reflected in the design of the underlying methods and protocols of the ‘Internet Protocol Suite.’

The principle is based on definition of the communication protocol actions in such a way that they take place at the ‘end points’ of a communication system, or as close as possible to the source that is to be verified.

Gateway:

A ‘gateway’ is a network point that acts as a “door” to a network other than the local network.

GUI:

‘Graphical User Interface’.

The graphical user environment is a tool for interacting with a computer that uses graphical images and text.

HTTP:

‘Hypertext Transfer Protocol’.

http is the protocol for communication between a web client (generally a web browser) and a web server. This protocol is not just commonly used on the World Wide Web, it is also used in local networks (which we call an intranet).

IP:

‘Internet Protocol’.

This is the part of the system that is used to allow computer networks to communicate with each other via other networks, such as the Internet.

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LAN:

‘Local area network’.

Local area network of two or more computers that are connected with each other, either directly or via a shared medium.

MAC (address):

‘Media Access Control’.

The MAC address is a unique identification number that is allocated to a device in an ethernet network.

Hardware address is another name for the MAC address. It ensure that the devices in an ethernet network can communicate with each other.

Midspan (PoE):

A Midspan (PoE) is a device that injects power over a standard ethernet connection.

NAT:

‘Network Address Translation’.

Network Address Translation, for which the terms Network masquerading or IP-masquerading are also used, is the translation of IP addresses and often also TCP/UDP port numbers from one separated range to another. Often used to allow multiple users of a home network to access internet via a single IP address.

Netmask:

Binary number that is used to create a subnet.

NTP:

‘Network Time Protocol’.

A protocol that is used by the time server.

PBX/PABX:

‘Private (Automatic) Branch Exchange’.

Abbreviation used for a business telephone exchange for private use.

PoE:

Power over Ethernet.

A system for delivering power and data via an Ethernet network.

PRACK:

‘Provisional Acknowledgement’ – preliminary confirmation.

One of two types of confirmation within the SIP ‘request-response’ protocol.

‘Final Acknowledgement’ is the other type of confirmation.

Proxy server:

A proxy server is one that is located between a user’s computer and the computer where the information the user wants is stored.

2

Robin Robin SmartView manual

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Manual

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Contents:

1 Introduction

2 Operation

3 Installation

4 System installation

5 Configuration

6 Support

7 List of key words

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2 Operation

3 Installation

4 System installation

5 Configuration

6 Support

7 List of key words

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