SKF @ptitude Observer
Installation manual
SKF @ptitude Observer
User Manual Part No. 32170700-EN
Revision L
Observer 10.2.0
WARNING! - Read this manual before using this product. Failure to follow the
instructions and safety precautions in this manual can result in serious injury, damage
to the product, or incorrect readings. Keep this manual in a safe location for future
reference.
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All rights reserved.
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Telephone: +46 (0) 31 337 10 00, Fax: +46 (0) 920 134 40
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020917dc
Table of Contents
Requirements
1
Hardware Requirements .......................................... 1-1
Operating System Requirements ............................ 1-2
General Guidelines
2
Installation and Setup Guidelines ............................ 2-1
SQL Server Express Installation
3
Installation Procedure ............................................... 3-1
@ptitude Observer Suite Installation
4
Installation Procedure ............................................... 4-1
Install Observer Database
5
Upgrade an Existing Observer Database ............... 5-1
Install a New Observer Database ............................ 5-2
@ptitude Observer Monitor Service
6
Installing a Monitor Service ...................................... 6-1
Edit Observer Settings
7
Language and License Key ....................................... 7-1
Application Data Folder ............................................. 7-1
IMx/MasCon Network Settings
8
Network Configuration .............................................. 8-1
Time Synchronization
9
Activating Time Synchronization ............................. 9-1
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TOC-1
Software Upgrade
10
Guidance for System Upgrades and Updates ..... 10-1
Upgrade Procedure ................................................. 10-1
End User License Agreement
TOC-2
A
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1
Requirements
SKF @ptitude Observer can be used in a network with an unlimited number of users.
However, there are minimum requirements for computers running SKF @ptitude
Monitoring Suite.
SKF @ptitude Monitoring Suite contains the following components:
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@ptitude Observer
@ptitude Observer database administrator
@ptitude Observer monitor
@ptitude Observer on-line device configurator
@ptitude Observer data pump
@ptitude Observer IMx-M Manager
To be able to install SKF @ptitude Monitoring Suite, check the hardware and operating
system requirements listed below.
The requirements must be fulfilled. Otherwise, we advise against installing the
software.
Hardware Requirements
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One available Ethernet network connection for on-line systems
A Pentium IV, 2.0 GHz or higher CPU
A recommended minimum of 2.0 GB RAM
Mouse, track-ball, digital board or similar
Graphics chip capable of displaying 16 bit colors with a minimum resolution of 1 366 x
768. For optimal experience when using @ptitude Observer, it is recommended to have
a resolution of 1 920 x 1 200 or more.
A DVD ROM drive for installation
Free space on a hard disk, 500 MB (client) and 1.2 GB (database server) excluding
machine and measurement data. The space necessary for the database depends on the
amount of stored data.
A backup system is recommended
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Requirements
Operating System Requirements
Operating System Requirements
SKF @ptitude Observer supports the following operating systems:
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1-2
Microsoft Windows 2003 Server with Service Pack 1 or above
Microsoft Windows 2008 Server
Microsoft Windows 2012 Server
Microsoft Windows 2016 Server
Microsoft Windows Vista
Microsoft Windows 7
Microsoft Windows 8
Microsoft Windows 10
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2
General Guidelines
In order to have a properly functioning SKF @ptitude Observer, follow the general guidelines
on installation and setup listed below.
Installation and Setup Guidelines
1.
Insert the SKF @ptitude Observer DVD.
2.
Install a database engine which will be used by @ptitude Observer.
The @ptitude Observer system uses Microsoft SQL Server 2014 as the recommended
database engine, but it is also compatible with other versions such as SQL Server 2005,
2008,2012 and 2016. Included in the SKF @ptitude Observer DVD are a royalty free
version of SQL Server called Microsoft SQL Server Express. The royalty free version can
be used for databases with sizes up to 10 GB.
–
To install SQL Server Express version, follow the instructions in SQL Server Express
Installation.

3.
If you want to install a different version of SQL Server other than
Express, check the SQL Server documentation for installation
instructions.
Install SKF @ptitude Monitoring Suite components by following the instructions in
@ptitude Observer Suite Installation.
SKF @ptitude Monitoring Suite contains the following components:
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@ptitude Observer is for data management and analysis of measurement data for
condition monitoring. @ptitude Observer runs on all clients.
@ptitude Observer database administrator is the tool for administrating the
@ptitude Observer databases.
@ptitude Observer monitor is the server service which works as the connector
between IMx system, database, and @ptitude Observer clients. Detailed information
can be found in @ptitude Observer Monitor Service.
@ptitude Observer Online device configurator is a tool which enables you to set
the network configuration and identification for the on-line device. It also enables
you to view what the on-line device is measuring right now, clear measurement
data, show current measurement configuration and synchronize the time.
@ptitude Observer data pump enables you to export and import @ptitude Analyst
XML files.
@ptitude IMx-M Manager is an external tool used to configure the IMx-M
Protection System.
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General Guidelines
Installation and Setup Guidelines
4.
Install @ptitude Observer database(s).
To be able to run @ptitude Observer, at least one database must be installed.
The database must be compatible to the latest installed @ptitude Observer version.
The installation of a new database or upgrading of an existing database is done through
@ptitude Observer Database administrator.
If @ptitude Observer Database administrator component has not been installed, repeat
step 3 and make sure that you select @ptitude Observer Database administrator at
Custom Setup screen.
–
–
Start @ptitude Observer Database administrator by clicking on the shortcut on the
start menu located under Programs \ SKF @ptitude Monitoring Suite X.Y \
@ptitude Observer Database Administrator.
The instruction for installing Observer database is found in Install Observer
Database section. In addition, further detailed information is found in @ptitude
Observer Database Administrator Manual.
The database settings are stored in a connection file for each database.
5.
Set up @ptitude Observer with language and register with the license key.
–
–
–
Start @ptitude Observer by clicking on the shortcut on the start menu located
under Programs \ SKF @ptitude Monitoring Suite X.Y \ @ptitude Observer.
Select a language to use.
Register with the license key.
It is possible to change the language and license key after the initial settings have been
made. For more information, refer to Edit Observer Settings.
6.
Create a connection between @ptitude Observer and database(s).
The connection between @ptitude Observer and database(s) is described in detail in
Getting Started section of @ptitude Observer User Manual.
7.
Set up the configuration of the monitor settings.
To be able to use @ptitude Observer as an on-line system, the communication and
database storage are performed by the @ptitude Observer monitor service. The
configuration of the monitor settings are described in @ptitude Observer Monitor
Service.
If @ptitude Observer monitor component has not been installed, repeat step 3 and
make sure that you select @ptitude Observer monitor at Custom Setup screen.
8.
Set up @ptitude Observer monitor computer.
If you use a PC as the @ptitude Observer monitor computer, then you need to configure
IMx/MasCon Network Settings and activate Time synchronization.
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General Guidelines
Installation and Setup Guidelines
9.
Upgrade @ptitude Observer database(s).
If you have any databases which you have used with a previous version of @ptitude
Observer, you need to upgrade these databases to the latest version in order to use
them with the new version of @ptitude Observer. Please note that it is possible to run
several different versions of @ptitude Observer software on the same computer. For
more information, refer to Software Upgrade.
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3
SQL Server Express Installation
Installation Procedure
1.
Insert the SKF @ptitude Observer DVD.
If the installation program does not start, run the file "Setup1.exe" from the DVD.
2.
Click Microsoft SQL Server.
Figure 3 - 1.
Database Server Installation Start.
3.
First, check the prerequisites before installing SQL Server Express 2014.
The prerequisites are the system requirements in order to be able to install SQL Server
Express 2014. You can find out which version of Windows Installer, .NET Framework and
Windows PowerShell are installed in your computer by checking "Control Panel/Add or
Remove Hardware".


Windows Installer 4.5 is required in order to install SQL Server Express 2014. If you
don't have the Windows Installer 4.5 installed, click the link Windows Installer 4.5 and
follow the installation guides.
A minimum of .NET Framework 3.5 SP1 is required in order to install SQL Server
Express 2014. If you don't have .NET Framework 3.5 SP1 installed, click the link .NET
Framework 4 and follow the installation guides.
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SQL Server Express Installation
Installation Procedure

Windows PowerShell 1.0 is required for Management studio express which is a free tool
from Microsoft to administer SQL Server databases. However, this tool is not required
to run @ptitude Observer.
If the prerequisites are met, click the link SQL Server Express 2014.
Figure 3 - 2.
SQL Server Express 2014 Installation.
4
3-2
On the first Product key screen, click Next to continue.
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SQL Server Express Installation
Installation Procedure
Figure 3 - 3.
SQL Server Express 2014 Installation.
5.
On the License Terms screen, make sure to read through the license terms and agree
to them. Click Next to continue the installation.
Figure 3 - 4.
SQL 2014 License screen.
6.
The SQL installation contains the service pack. Use Microsoft Update for updates. Click
Next to continue.
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SQL Server Express Installation
Installation Procedure
Figure 3 - 5.
SQL Product Updates.
7.
The setup will check if the computer is ready for installation. Click Next to continue.
Figure 3 - 6.
SQL check compliancy.
8.
3-4
Setup SQL roles and then click Next to continue.
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SQL Server Express Installation
Installation Procedure
Figure 3 – 7
SQL Roles.
9.
When you are prompted to select which features to install, make sure that you choose
to install at least the options Database Engine Services, Management Tools - Basic
and Management Tools - Complete. Click Next.
Figure 3 - 8.
SQL Installation Feature Selection.
10. When the Instance Configuration screen is displayed, click Next to continue.
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3-5
SQL Server Express Installation
Installation Procedure
Figure 3 - 9.
SQL Installation Instance Configuration.
11. On the Server Configuration screen, click Next.
Figure 3 - 10.
SQL Installation Server Configuration.
12. On the Database Engine Configuration screen, select Mixed Mode authentication, and
choose a System Administrator password. In addition, SQL Server 2014 needs to have
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SQL Server Express Installation
Installation Procedure
a SQL Server administrator specified. If you don't know which account to pick, it is
recommended that you click the Add Current User button.
Figure 3 - 11.
SQL Installation Database Engine Configuration.
13. On the Ready to install screen, click Next.
Figure 3 - 12.
SQL Ready to install.
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SQL Server Express Installation
Installation Procedure
14. SQL Server will now install.
Figure 3-13.
SQL Installation in Progress.
15. After the installation is complete, click Close.
Figure 3-14.
SQL Installation Complete.
3-8
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4
@ptitude Observer Suite Installation
Installation Procedure
1.
2.
Insert the SKF @ptitude Observer DVD.

If the installation program does not start, run the file "Setup1.exe"
from the DVD.
Click @ptitude Observer.
Figure 4 - 1.
@ptitude Observer Installation Start.
3.
InstallShield® Wizard will guide you through the @ptitude Observer Suite installation.
Click Next to continue.
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@ptitude Observer Suite Installation
Installation Procedure
Figure 4 - 2.
InstallShield Wizard for @ptitude Observer Installation.
4.
Select "I accept the terms in the license agreement" and then click Next.
Figure 4 - 3.
@ptitude Observer Installation License Agreement.
5.
4-2
Check the destination folder. If it was set to the correct folder, click Next to continue.
Otherwise, click Change to install to a different folder.
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@ptitude Observer Suite Installation
Installation Procedure
Figure 4 - 4.
@ptitude Observer Installation Destination Folder.
6.
Choose a setup type and click Next to continue.
Client installation and Server installation will install all the necessary components for
you. Go to step 8.
However, Full / Custom installation requires you to choose which components to
install as shown in the next step.
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@ptitude Observer Suite Installation
Installation Procedure
Figure 4 - 5.
@ptitude Observer Installation Setup Type.
7.
Select programs to install, then click Next. You may select program(s) to install by
changing the installation option. There are different installation options as shown below.
Figure 4 - 6.
Example of @ptitude Observer Installation Custom Setup.
4-4
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@ptitude Observer Suite Installation
Installation Procedure
Figure 4 - 7.
@ptitude Observer Installation Custom Setup Options.
8.
@ptitude Observer will now install.
Figure 4 - 8.
@ptitude Observer Installation in Progress.
9.
Click Finish to complete the installation and exit InstallShield® Wizard.
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@ptitude Observer Suite Installation
Installation Procedure
Figure 4 - 9.
@ptitude Observer Installation Finish.
After the InstallShield Wizard has completed, additional third party component may be
installed automatically by the installer. This may take a few minutes.
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5
Install Observer Database
After the @ptitude Observer suite has been installed, it is necessary to connect the suite to
an Observer database.
If an Observer database already exists, the database needs to be upgraded to the version of
the @ptitude Observer suite installed.
If an Observer database does not exist, it is necessary to install a new Observer database.
Note - For more information about @ptitude Observer database administrator software, refer to Observer
Database Administrator Manual.
Upgrade an Existing Observer Database
1.
Start the @ptitude Observer database administrator software by clicking on the shortcut
on the start menu.
2.
Log in to the database server using the login credentials specified when installing the
SQL server.
Figure 5 - 1.
Example of Observer Databases.
3.
In the database list, select the database to be upgraded and click the menu option
Database / Upgrade selected databases.
4.
Browse for the database definition file which contains information about how to
upgrade the database and click OK. The definition file can be found in the folder
\NewVer\Database administrator on the Observer DVD.
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Install Observer Database
Install a New Observer Database
5.
After the procedure is finished, the selected database is upgraded and the @ptitude
Observer database administrator software can be closed.
Install a New Observer Database
1.
Start the @ptitude Observer database administrator software by clicking on the shortcut
from the start menu.
2.
Log in to the database server using the login credentials specified when installing the
SQL server.
3.
Click on the menu option Server / Create new database.
Figure 5 - 2.
Example of Observer Create Database.
4.
Select a database name (default is Observer) and select where the database files should
be stored (default is SQL server data directory).
5.
Click on Create button.
Important - The database name cannot be the same as an already existing database.
5-2
6.
During the installation, you will be asked if you want to install bearings and diagnosis
rules. Click Yes.
7.
You will be prompted for the location of the bearing file to import, please browse to the
file bearing.brg which exists in the folder NewVer\Database administrator on the
Observer DVD.
8.
At the end of the Create database procedure you will be asked which measurement
units to use for the standard diagnosis in Observer. Select the measurement units you
want to use and click the Update button.
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6
@ptitude Observer Monitor Service
To be able to use @ptitude Observer as an on-line system, the communication and database
storage are performed by the @ptitude Observer monitor service. There can be several
@ptitude Observer monitor services installed at the same time.
Installing a Monitor Service
1.
To start a @ptitude Observer monitor service, start the @ptitude Observer Monitor
Manager software by clicking on the shortcut on the start menu located in
Programs\SKF @ptitude Monitoring Suite X.Y\@ptitude Observer Monitor Service
Manager.
Figure 6 - 1.
Example of @ptitude Observer Monitor Service Manager.
Observer Monitor Service Manager screen lists all the registered monitor services on the
local computer.
Action allows the following interfaces:
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New enables you to add new monitor services on the local computer.
Properties enables you to edit the properties of the already registered services through
Connection interface.
Delete deletes the selected registered service.
Start starts the selected monitor service.
Stop stops the selected monitor service.
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@ptitude Observer Monitor Service
Installing a Monitor Service
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2.
Monitor Service Viewer displays events, connections and status of the selected
monitor service.
View Log File allows you to review a log file of the selected monitor service.
Refresh updates the list with most current information.
To register a new monitor service, click Action, then select New.
Figure 6 - 2.
Example of @ptitude Observer Monitor Service – Connection.
Name is a unique name which has to be given to the service. It will be used to identify
the registered database connection on local computer. Once a new service is registered,
the name cannot be changed.
Path defines the location of the executable file to be used as the service. The default
path is C:\Program Files (x86)\SKF\Observer X.Y.
Version displays the version of @ptitude Observer in use currently.
Database connection settings
Server is the type of database server such as SQL Server. The Monitor Service settings
vary depending on the server type.
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@ptitude Observer Monitor Service
Installing a Monitor Service
Name allows you to select a server from the list of databases. (local) means that the
database is on the same PC.
Authentication defines whether to use Windows authentication or SQL Server
authentication for SQL Server. This Authentication selection corresponds to the
selection you have made when installing SQL Server Express at Database Engine
Configuration screen.
User name is the database user name.
Password is the password for the user.
Parameters allows you to enter additional parameters for the connection. For example,
if you want to force TCP/IP protocol, enter "Network=DBMSSOCN;" in this text box.
Database is the selected database from a list of available databases on the database
server.
Service settings
Port is used to assign which port the @ptitude Observer Monitor Service should use to
communicate with @ptitude Observer and IMx devices. The default value is 1000.
Start delay is used to give the database server some time (in seconds) to start before
@ptitude Observer monitor tries to open the connection. It is recommended to set this
field to 20 for the startup method Automatic. Whereas, it is recommended to set this
field to 0 for the startup method Manual.
Startup method sets the startup method of the service to either Automatic, Manual or
Disabled.
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Automatic means that the service starts when the operating system boots up.
Manual means that the service has to be started by the user either through
@ptitude Observer Monitor Manager or through the services interface in windows.
Disabled means that the service is completely disabled.
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@ptitude Observer Monitor Service
Installing a Monitor Service
Figure 6 - 3.
Example of Window's Interface Services.
3.
A recovery plan, in case of an unrecoverable error, of registered monitor services
resides within Windows' interface Services (Local) which is located under
Administrative Tools in Control Panel.

@ptitude monitor services start with the text "ObsService_".
Select an @ptitude monitor service, then select Properties under Action. Or, right-click
on an @ptitude monitor service and select Properties. Select Recovery tab
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@ptitude Observer Monitor Service
Installing a Monitor Service
Figure 6 - 4.
Example of Recovery Setting.
4.
It is recommended to set the First, Second and Subsequent failures of the Recovery
setting to Restart the Service.
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7
Edit Observer Settings
Language and License Key
When installing @ptitude Observer, a setting file called @ptitude Observer.ini is installed in
C:\Users\[User name]\AppData\Roaming\SKF\Observer X.Y\Observer.ini. This section
describes the different settings in that file.
The following is an example of the contents of the @ptitude Observer.ini file:
[System]
Language=English
RegKey=X53BB8-91JJ45-XY13GH-PC333L-9XMCV6-PP
Language specifies which language to use.
Regkey is the license key entered when installing the product.
You may edit the language and license key in this file.
Application Data Folder
With @ptitude Observer you can specify which folder to use as the application data folder
(default is the user's own application data folder which is usually located in
C:\Users\[Username]). The application data folder is used to store user specific data for the
@ptitude Observer application such as connection files and .ini files.
You can do this in one of the two ways described below.
Using the USE_APP_PATH Keyword on the @ptitude Observer
Properties Shortcut
Using this USE_APP_PATH keyword will cause the @ptitude Observer system to use the
same folder as the executable file which resides in for its application data.
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Edit Observer Settings
Application Data Folder
Figure 7 - 1.
Assigning the Executable File as an Application Folder.
Create a new shortcut to the ObserverWinUI.exe file by editing the @ptitude Observer X.Y
Properties Shortcut.
Add the text USE_APP_PATH in the target field as shown in the screen shot, above.
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Edit Observer Settings
Application Data Folder
Using a Custom Folder on the @ptitude Observer Properties Shortcut
Instead of using the USE_APP_PATH keyword, it is also possible to specify a custom folder
as an application data folder, for example “C:\myfolder”.
Figure 7 - 2.
Assigning a Custom Folder as an Application Data Folder.

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If it is difficult to locate the Observer.ini file, you can always click on the
shortcut “User Application data” folder on Programs \ SKF @ptitude
Monitoring Suite X.Y \ @ptitude Observer.
7-3
8
IMx/MasCon Network Settings
This step is needed only if the computer is to be used as the @ptitude Observer Monitor
computer.
Network Configuration
IMx/MasCon units use the TCP/IP protocol to communicate with @ptitude Observer Monitor.
By default, the network setting for IMx/MasCon uses IP address of 10.0.0.1 and net mask of
255.255.255.0. If you want to use different IP address, you will need to configure the
settings in IMx/MasCon units. MasCon48 is configured using the digital display on the front
panel, and MasCon16 and IMx units are configured by creating and sending a configuration
file to the unit via @ptitude Observer On-line device configurator software.
For further information, refer to the corresponding IMx unit's User Manual, and @ptitude
Observer On-line Device Configurator User Manual.
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9
Time Synchronization
This step is only needed if you use the PC as the @ptitude Observer monitor computer.
Activating Time Synchronization
IMx, MasCon16, and MasCon48 use a built-in function in Windows for time synchronization.
@ptitude Observer monitor's watch is used as the reference for time in the IMx/MasCon
system. In order to activate time synchronization, please follow the procedure below.
1.
2.
Open port 123 in the firewall. This is done a bit differently depending on your operating
system and eventually external firewall.
Go to services and check that “Windows Time” service start-up method is set to
“Automatic” and is started.
3.
Double click on the file EnableTimeSync.reg in the Extra\TimeSync folder on the
Observer DVD. This will enter information in the registry to enable the time
synchronization service on the computer.
4.
Stop and start "Windows Time" service to make this change take effect.
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10
Software Upgrade
This section of the installation manual describes how to upgrade @ptitude Observer.
Important - It is strongly recommended that you create a backup of the database
before you start the upgrade procedure.
Guidance for System Upgrades and Updates
Before the upgrade is started, a full database backup should be made.
SKF does rigorous testing on new firmware and software. However, it is impossible to test
all parameter permutations of a configurable system.
When a customer deploys a new version of SKF software or firmware, it is advised to test
the configurations on a small scale under the real world operating conditions. A complete
roll-out should only be performed one database at a time, after successful small scale
testing.
The SKF software has some specific tools that can help with the distribution of new
firmware over a large fleet. The use of these tools is encouraged for the deployment of
updates and upgrades.
Upgrade Procedure
1.
Start @ptitude Observer database administrator.
2.
Select the menu option Database, then Upgrade selected database.
3.
Select definition file which should be located in the same folder as @ptitude Observer or
in the folder '[DVD]:\NewVer\Database administrator\' and has a file extension of .DEF.
Click Ok to proceed.
4.
Start @ptitude Observer.
5.
Click the menu item On-line then select IMx/MasCon units.
6.
Click the button Firmware.
7.
Browse the folder for the firmware of the IMx/MasCon types you are using. The files are
located in the '[DVD]:\NewVer' folder.
Note that you do not have to uninstall the database manager such as SQL Server, in order
to upgrade the system.
Important - After a database conversion, all diagnoses in the database need to be
recalculated in the Observer software. Until this is done, all diagnoses will display the
value 0. The recalculation can be done at Observer Hierarchy view, by right clicking on
a node and selecting Configure\Recalculate diagnoses.
SKF @ptitude Observer 10.2.0
Installation Manual, Revision L
10-1
associated with the protection of
computer programs and/or source code.
Appendix A
End User License
Agreement
(d)
THIS END-USER LICENSE AGREEMENT (this
“Agreement”) is entered into by and between SKF
USA Inc. and/or SKF Condition Monitoring Center
AB (hereinafter referred to collectively as the
“Licensor”) and any person or business that
executes this Agreement by clicking the “I agree”
icon at the end of this Agreement or by accessing,
using, or installing the Software (“Licensee” or
“You”). Licensor and Licensee shall be referred to
collectively in this Agreement as the Parties.
(e)
BY CLICKING THE ACCEPTANCE BUTTON OR
ACCESSING, USING, OR INSTALLING THE
SOFTWARE, OR ANY PART THEREOF, YOU
EXPRESSLY AGREE TO BE BOUND BY ALL OF
THE TERMS OF THIS AGREEMENT. IF YOU DO
NOT AGREE TO ALL OF THE TERMS OF THIS
AGREEMENT, THE BUTTON INDICATING NONACCEPTANCE MUST BE SELECTED, AND YOU
MAY NOT ACCESS, USE, OR INSTALL ANY PART
OF THE SOFTWARE.
1. DEFINITIONS
(a)
(b)
(c)
Derivative Works. The Term
“Derivative Works” shall have the same
meaning as set forth in the U.S.
Copyright Act, as amended from time to
time, in title 17 of the United States
Code.
Effective Date. The term “Effective
Date” shall mean the date on which
Licensee assents to the terms of this
Agreement by clicking the “I agree”
button at the bottom of this Agreement.
Intellectual Property Rights. The term
Intellectual Property Rights shall mean
all rights arising or protectable under
the copyright, trademark, patent, or
trade secrets laws of the United States
or any other nation, including all rights
SKF @ptitude Observer 10.2.0
Installation Manual, Revision L
Person. The term “Person” shall mean
an individual, a partnership, a company,
a corporation, an association, a joint
stock company, a trust, a joint venture,
an unincorporated organization, or a
governmental entity (or any department,
agency, or political subdivision thereof).
Software. The term “Software” shall
mean the software application entitled
Software for Wireless Monitoring
System V/T, SKF @ptitude Analyst, SKF
@ptitude Inspector, SKF @ptitude
Observer, SKF @ptitude Decision
Support or any other software within
the SKF @ptitude family suite, which is
an application developed, owned,
marketed, and licensed by Licensor. The
term Software shall include the object
code of Software for Wireless
Monitoring System V/T, SKF @ptitude
Analyst, SKF @ptitude Inspector, SKF
@ptitude Observer, SKF @ptitude
Decision Support or any other object
code within the SKF @ptitude family
suite and any and all user manuals, or
other technical documentation, authored
by Licensor in connection with Software
for Wireless Monitoring System V/T,
SKF @ptitude Analyst, SKF @ptitude
Inspector, SKF @ptitude Observer, SKF
@ptitude Decision Support or any other
software within the SKF @ptitude family.
The term “Software” includes any
corrections, bug fixes, enhancements,
releases, updates, upgrades, or other
modifications, including custom
modifications, to Software for Wireless
Monitoring System V/T, SKF @ptitude
Analyst, SKF @ptitude Inspector, SKF
@ptitude Observer, SKF @ptitude
Decision Support or any other software
within the SKF @ptitude family suite and
any and all user manuals. The term
Software also includes any
supplemental, add-on, or plug-in
software code provided to Licensee in
A-1
your network license, as set
forth more particularly in the
applicable purchase order or
other ordering documents
memorializing your license
acquisition; provided, however,
that all network clients
(workstations) are connected to
a single licensed database
residing in your principal
business office.
the course of receiving Product Support
Plan services from Licensor. The term
Software shall not be construed to
include the source code for Software for
Wireless Monitoring System V/T, SKF
@ptitude Analyst, SKF @ptitude
Inspector, SKF @ptitude Observer, SKF
@ptitude Decision Support or any other
software within the SKF @ptitude family
suite.
2. LICENSE
(iii)
(a) Grant of License. Licensor grants
Licensee, pursuant to the terms and
conditions of this Agreement, a nonexclusive, non-transferable, and
revocable license to use the Software in
strict accordance with the terms and
conditions of this Agreement, including
any concurrent use, network or other
limitations set forth in subsection (b)
below. All rights not specifically granted
by Licensor under this Agreement are
retained by Licensor and withheld from
Licensee.
(b)
A-2
Installation and Use Rights. Licensee
shall use the Software only on its
internal computer equipment, whether
such equipment is owned, leased, or
rented, at the Licensee’s principal
business office. The following
paragraphs govern your installation and
use rights with regard to the Software,
depending on the type of license you
have obtained from Licensor.
(i)
If you obtained a stand-alone
license of the Software, you may
install one (1) copy of the
Software on one (1) computer
residing in your principal
business office.
(ii)
If you obtained a network license
of the Software, you may install
one (1) copy of the Software on
as many networked clients
(workstations) as authorized by
(c)
If you obtained a network license
of the Software, you may
connect to multiple licensed
databases, you may install the
database-dedicated clients up to
the total number of networked
clients acquired by you under
the applicable purchase order or
other ordering documents
memorializing your license
acquisition.
Other Conditions of Use. Licensor
understands and agrees that the
Software works in conjunction and is
compatible with database software
licensed to you by Microsoft or Oracle.
Upon installation of the Software, the
Software may detect an installed
database software application from
Oracle or Microsoft, and if so, the
Software will be fully installed. If no
installed database software application
from Oracle or Microsoft is detected,
the Software will not install until such
time as Licensee installs a valid and
Software compatible copy of an Oracle
database or a Microsoft SQL Server
database and consents to the license
terms of such database software
application. If Licensee does not agree
to the terms of the the Oracle database
license or the Microsoft SQL Server
license, or if the Licensee fails to install
such database software, the Software
will not work. Licensee is responsible
for maintaining a valid database license
in accordance with the Oracle or
SKF @ptitude Observer 10.2.0
Installation Manual, Revision L
prepare Derivative Works based
on the Software;
Microsoft license agreement (which
ever is applicable) at all times.
(d)
Restrictions on Use. Licensee may
use the Software only for its internal
business purposes and on the identified
equipment on which the Software was
first installed or for which it is
otherwise licensed; provided, however,
that Licensee may temporarily use the
Software on a back-up system in the
event that the primary licensed system
is inoperative or test system not used
for production but solely for the
purposes of testing the Software.
Licensee may not use the Software for
any other purpose. Licensee shall not:
(i)
permit any parent, subsidiaries,
affiliated entities or third parties
to use the Software;
(ii)
use the Software in the
operation of a service bureau;
(iii)
allow access to the Software
through any workstations
located outside of Licensee’s
principal business offices;
(iv)
rent, resell, lease, timeshare or
lend the Software to any Person;
(v)
sublicense, assign, or transfer
the Software or this license for
the Software to any Person;
(vi)
reproduce, distribute, or publicly
display the Software;
(vii)
make the Software accessible to
any Person by any means,
including posting on a web site
or through other distribution
mechanisms over the Internet;
(viii)
reverse assemble, disassemble,
reverse engineer, reverse
compile, decompile, or otherwise
translate the Software or
SKF @ptitude Observer 10.2.0
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(e)
(ix)
place, reproduce, or make
available the Software on
Licensee’s computer network if
Licensee is only authorized by
this Agreement to operate the
Software on a single
workstation;
(x)
exceed at any given point in time
the total number of network
clients authorized by the
applicable purchase order or
ordering document to use or
access the Software;
(xi)
edit or modify the Software
except as expressly authorized
by Licensor, including altering,
deleting, or obscuring any
proprietary rights notices
embedded in or affixed to the
Software;
(xii)
use the Software in any manner
that disparages Licensor,
Microsoft, or Oracle, or use the
Software in a way that infringes
the Intellectual Property Rights
of the foregoing parties; or
(xiii)
use the Software in a manner
that violates any federal, state,
or local law, rule or regulation,
or use the Software to violate
the rights of any third party, or
use the Software to promote
pornography, hatred, or racism.
Copies. Licensee, solely to enable it to
use the Software, may make one
archival copy of the Software’s computer
program, provided that the copy shall
include Licensor’s copyright and any
other proprietary notices. The Software
delivered by Licensor to Licensee and
the archival copy shall be stored at
Licensee’s principal business office. If
A-3
you purchased a network license of the
Software, you may install one additional
copy of the Software on your network
for the limited purpose of testing the
Software’s operation. Except for the
limited reproduction rights set forth in
this paragraph, Licensee shall have no
other right to copy, in whole or in part,
the Software. Any copy of the Software
made by Licensee is the exclusive
property of Licensor.
(f)
Modifications. Licensee agrees that
only Licensor shall have the right to
alter, maintain, enhance or otherwise
modify the Software.
(g)
Protection of Software. Licensee
agrees that it will take action by
instruction, written agreement, or
otherwise as appropriate with any
person permitted access to the Software
to enable Licensee to comply with its
obligations hereunder. Licensee shall
maintain records of the number and
location of all copies of Software.
Licensee shall not provide, permit access
to or use of, or otherwise make available
any Software in any form without
Licensor’s prior written agreement,
except to Licensee’s employees for
purposes specifically authorized by this
Agreement. Licensee understands and
agrees that the source code for the
Software is a valuable copyright and
contains valuable trade secrets of
Licensor. Licensee agrees not to
discover or attempt to discover, or assist
or permit any Person to discover or
attempt to discover, by any means
whatsoever the source code of the
Software.
(h)
A-4
Licensor’s Audit Rights. Licensor shall
possess the right to audit Licensee’s use
of the Software to determine
compliance with this Agreement
(hereinafter referred to as “Licensor’s
Audit Rights”). Licensor’s Audit Rights
shall be exercised in accordance with the
following paragraphs:
(i)
Notice of Audit. Licensor shall
provide Licensee with at least
five (5) calendar days advance
written notice of its intent to
exercise the Licensor’s Audit
Rights.
(ii)
Conduct of Audit. The audit
conducted by Licensor shall
consist of a physical review of
the computer hardware,
software, and middleware
operated by Licensee at its
principal business office and any
other office for which Licensor,
in its sole and arbitrary
discretion, deems an audit
appropriate. Licensee shall
provide Licensor with
unrestricted access to its
computer hardware, software,
and middleware in connection
with any audit conducted by
Licensor.
(iii)
Costs of Audit. If Licensor’s
audit uncovers a violation of this
Agreement by Licensee,
Licensee shall pay all costs and
expenses incurred by Licensor in
exercising the Licensor Audit
Rights, including, without
limitation, all attorneys’ fees and
agent fees incurred by Licensor.
If Licensor concludes that no
violation of this License
Agreement has occurred,
Licensor shall bear all costs and
expenses incurred in exercising
the Licensor Audit Rights. If
Licensee obstructs, restricts, or
otherwise prevents Licensor
from conducting a full and
unrestricted audit, Licensee shall
bear all costs and expenses,
including attorneys’ fees,
incurred by Licensor in enforcing
SKF @ptitude Observer 10.2.0
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Software, whether made by Licensor or
any third party. Licensee agrees that
this Agreement effects a license, not a
sale, of the Software and that the first
sale doctrine, as codified in 17 U.S.C. §
109, does not apply to the transaction
effected by this Agreement.
this Section 2(h) before any
court or judicial tribunal.
(iv)
(i)
(j)
Frequency of Audits. Licensor’s
Audit Rights shall be exercised
no more than two (2) times in
any one calendar year.
Validity of Intellectual Property
Rights. In any action, dispute,
controversy, or lawsuit arising out of or
related to this Agreement, Licensee shall
not contest the validity of Licensor’s
Intellectual Property Rights related to
the Software. Licensee hereby agrees
that it has had an opportunity to
investigate the validity of Licensor’s
Intellectual Property Rights, and
acknowledges that Licensor’s Intellectual
Property Rights related to the Software
are valid and enforceable.
Material Terms and Conditions.
Licensee specifically agrees that each of
the terms and conditions of this Section
2 are material and that failure of
Licensee to comply with these terms
and conditions shall constitute sufficient
cause for Licensor to terminate this
Agreement and the license granted
hereunder immediately and without an
opportunity to cure. This subsection 2(j)
shall not be construed to preclude, or in
any way effect, a finding of materiality
with respect to any other provision of
this Agreement.
3. LICENSE FEE
The applicable licensee fees will be set forth in
the quote issued to Licensee by Licensor or
otherwise established in the applicable
purchase order or other ordering documents
memorializing your license acquisition.
4. OWNERSHIP
(a)
Title. Licensee understands and agrees
that Licensor owns all Intellectual
Property Rights related to the Software,
including custom modifications to the
SKF @ptitude Observer 10.2.0
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(b)
Transfers. Under no circumstances
shall Licensee sell, license, sublicense,
publish, display, distribute, assign, or
otherwise transfer (hereinafter referred
to collectively as a “Transfer”) to a third
party the Software or any copy thereof,
in whole or in part, without Licensor’s
prior written consent. Any Transfer
effected in violation of this Section 4(b)
shall be void ab initio and of no force or
effect.
5. MAINTENANCE AND SUPPORT
Licensor may provide you with support
services related to the Software called
Product Support Plan (“PSP”) services. Use of
PSP is governed by the policies and programs
described in the PSP literature or other
material from Licensor’s Product Support
Department (hereinafter referred to as the
“PSP Policies”) that may be updated by
Licensor from time to time. If you select and
pay for PSP, the PSP Policies shall be
specifically incorporated into this Agreement
by this reference. Licensee acknowledges
that Licensor may use any technical
information provided by Licensee in the
course of receiving PSP services for Licensor’s
business purposes, including for product
support and development. Licensor will not
utilize such technical information in a manner
that identifies Licensee.
6. CONFIDENTIAL INFORMATION
Licensee agrees that the Software contains
proprietary information, including trade
secrets, know-how and confidential
information (hereinafter referred to
collectively as the “Confidential Information”),
that is the exclusive property of Licensor.
During the period this Agreement is in effect
and at all times after its termination, Licensee
A-5
EXPRESS AND/OR IMPLIED
WARRANTIES OR CONDITIONS,
INCLUDING BUT NOT LIMITED TO
IMPLIED WARRANTIES OR CONDITIONS
OF MERCHANTABILITY,
MERCHANTABILITY OF A COMPUTER
PROGRAM, INFORMATIONAL CONTENT,
SYSTEM INTEGRATION, FITNESS FOR A
PARTICULAR PURPOSE, AND NONINFRINGEMENT, ARE HEREBY
DISCLAIMED AND EXCLUDED BY
LICENSOR.
and its employees and agents shall maintain
the confidentiality of the Confidential
Information and shall not sell, license, publish,
display, distribute, disclose or otherwise make
available the Confidential Information to any
Person nor use the Confidential Information
except as authorized by this Agreement.
Licensee shall not disclose the Confidential
Information concerning the Software,
including any flow charts, logic diagrams, user
manuals and screens, to persons not an
employee of Licensee without the prior
written consent of Licensor.
(c)
7. LIMITED WARRANTIES
(a)
(b)
A-6
Licensor warrants that the Software will
perform substantially in accordance with
its documentation for a period of 180
days from the date of shipment of the
Software; provided, however, that the
foregoing warranty only applies if: (i)
Licensee makes Licensor aware of any
defect with the Software within seven
(7) days after the occurrence of the
defect; (ii) Licensee has paid all amounts
due under this Agreement; and (iii)
Licensee has not breached any provision
of this Agreement. The foregoing
warranty does not apply in the event
that: (i) the Software and documentation
have been subject to misuse, neglect,
alteration, modification, customization,
improper installation, and/or
unauthorized repair; (ii) the Software or
any associated software or equipment
have not been properly maintained in
accordance with applicable specifications
and industry standards or have been
maintained in unsuitable environmental
conditions; or (iii) Licensee has used the
Software in conjunction with other
equipment, hardware, software, or other
technology that created an adverse
impact on the operation, functioning, or
performance of the Software.
The remedies set forth in this Section 7
are the exclusive remedies available to
Licensee for any problem in the
performance of the Software.
8. LIMITATIONS ON LIABILITY
(a)
Limitations and Exclusions. IN NO
EVENT WILL LICENSOR BE LIABLE TO
LICENSEE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, CONSEQUENTIAL,
PUNITIVE OR OTHER SPECIAL
DAMAGES, LOST PROFITS, OR LOSS OF
INFORMATION SUFFERED BY LICENSEE
ARISING OUT OF OR RELATED TO THIS
AGREEMENT OR THE USE OF THE
SOFTWARE, FOR ALL CAUSES OF
ACTION OF ANY KIND (INCLUDING
TORT, CONTRACT, NEGLIGENCE,
STRICT LIABILITY, BREACH OF
WARRANTY OR CONDITION, AND
STATUTORY) EVEN IF LICENSOR HAS
BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. THE PRECEDING
EXCLUSION AND DISCLAIMER OF
DAMAGES SHALL APPLY TO ALL
CLAIMS MADE BY LICENSEE RELATED
TO OR ARISING OUT OF LICENSEE’s
USE OF THE SOFTWARE, INCLUDING,
BUT NOT LIMITED TO, CLAIMS
ALLEGING THAT THE SOFTWARE, OR
ANY COMPONENT THEREOF, FAILED
OF ITS ESSENTIAL PURPOSE OR
FAILED IN SOME OTHER RESPECT.
EXCEPT AS SET FORTH IN THIS
SECTION 7 AND TO THE EXTENT
PERMITTED BY APPLICABLE LAW, ALL
SKF @ptitude Observer 10.2.0
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(b)
Acknowledgment. Licensee agrees that
the limitations of liability and disclaimers
of warranty set forth in this Agreement
will apply regardless of whether Licensor
has tendered delivery of the Software or
Licensee has accepted the Software.
Licensee acknowledges that Licensor
has set its prices and entered into this
Agreement in reliance on the
disclaimers of warranty and the
limitations and exclusions of liability set
forth in this Agreement and that the
same form an essential basis of the
bargain between the Parties.
9. TERM AND TERMINATION
(a)
Term. This Agreement shall commence
on the Effective Date and shall continue
in existence until it is terminated in
accordance with Section 9(b) below.
(b)
Termination. Licensor may terminate
this Agreement and the license
conveyed hereunder in the event that
Licensee breaches any provision, term,
condition, or limitation set forth in this
Agreement, including but not limited to
the license restrictions set forth in
Section 2(d) of this Agreement.
(c)
Effect of Termination. Within ten (10)
days after termination of this Agreement
and the license granted hereunder,
Licensee shall return to Licensor, at
Licensee’s expense, the Software and all
copies thereof, and deliver to Licensor a
certification, in writing signed by an
officer of Licensee, that all copies of the
Software have been returned to
Licensor and that Licensee has
discontinued its use of the Software.
10. ASSIGNMENT
Licensee shall not assign or otherwise
transfer the Software or this Agreement to
anyone, including any parent, subsidiaries,
affiliated entities or third Parties, or as part
of the sale of any portion of its business, or
pursuant to any merger, consolidation or
SKF @ptitude Observer 10.2.0
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reorganization, without Licensor’s prior
written consent. Any assignment or transfer
effected in violation of this Section 10 shall
be void ab initio and of no force or effect.
11. FORCE MAJEURE
Neither party shall be in default or otherwise
liable for any delay in or failure of its
performance under this Agreement if such
delay or failure arises by any reason beyond
its reasonable control, including any act of
God, any acts of the common enemy, the
elements, earthquakes, floods, fires,
epidemics, riots, failures or delay in
transportation or
communications;
provided, however, that lack of funds shall
not be deemed to be a reason beyond a
party’s reasonable control. The Parties will
promptly inform and consult with each other
as to any of the above causes that in their
judgment may or could be the cause of a
delay in the performance of this Agreement.
12. NOTICES
All notices under this Agreement are to be
delivered by depositing the notice in the mail,
using registered mail, return receipt
requested, to the party’s last known principal
business address or to any other address as
the party may designate by providing notice.
The notice shall be deemed delivered four (4)
days after the notice’s deposit in the mail, if
such notice has been sent by registered mail.
13. CHOICE OF LAW
This Agreement (including all Exhibits),
including its formation, execution,
interpretation, and performance, and the
rights and obligations of the Parties
hereunder, shall be governed by and
construed in accordance with the laws of the
Commonwealth of Pennsylvania, without
regard to any conflicts of law (or choice of
law) principles thereof.
14. CONSENT TO JURISDICTION
In the event that either party initiates
litigation relating to or arising out of this
Agreement, Licensor and Licensee
irrevocably submit to the exclusive
A-7
jurisdiction of the state or federal court in or
for Philadelphia, Pennsylvania for the
purposes of any suit, action or other
proceeding relating to arising out of this
Agreement or any transaction contemplated
hereby or thereby (“Legal Proceedings”).
Licensee further agree that service of any
process, summons, notice, or document by
U.S. registered mail to such Party’s
respective address shall be effective service
of process for any Legal Proceeding.
Licensor and Licensee irrevocably and
unconditionally waive any objection to
personal jurisdiction and/or the laying of
venue of any Legal Proceeding in the state
or federal court in or for Philadelphia,
Pennsylvania, and hereby further irrevocably
and unconditionally agree not to plead,
argue, or claim in any such court that any
Legal Proceeding brought in any such court
has been brought in an inconvenient forum
and otherwise waive any and all objections to
the forum.
15. EXPORT CONTROLS
Licensee shall not export or reexport, directly
or indirectly, the Software without complying
with the export controls imposed by the
United States Export Administration Act of
1979, as amended (or any future U.S. export
control legislation) and the regulations
promulgated thereunder.
16. GOVERNMENT END USERS
If Licensee is acquiring the Software for or
on behalf of a subdivision of the U.S. federal
government, this Section 16 shall apply. The
Software was developed completely at
private expense, is existing computer
software, is a trade secret for all purposes of
the Freedom of Information Act, is
“restricted computer software” and in all
respects proprietary data belonging solely to
Licensor, and all rights are reserved under
the copyright laws of the United States. Use,
duplication, or disclosure by the Government
is subject to restricted rights as set forth in
subparagraphs (a) through (d) of the
Commercial Computer Software Restricted
Rights clause at FAR 52.227-19, or for DoD
A-8
units, the restrictions as set forth in
subparagraph (c)(1)(ii) of the Rights in
Technical Data and Computer Software
clause at DFARS 252.227-7013.
17. TRADEMARKS
Licensee agrees that SKF @ptitude Analyst,
SKF @ptitude Inspector, SKF @ptitude
Observer, SKF @ptitude Decision Support or
any other software within the SKF @ptitude
family suite and the trade dress, logos and
other designations of source used by
Licensor to identify the Software are
trademarks or registered trademarks of
Licensor. Licensee shall not use Licensor’s
trademarks or service marks without the
prior written consent of Licensor. If the
Software contains any active links to web
sites, you agree to maintain such active links
and not redirect or modify them.
18. GENERAL PROVISIONS
(a) Complete Agreement. The Parties
agree that this Agreement is the
complete and exclusive statement of
the agreement between the Parties,
which supersedes and merges all prior
proposals, understandings and all other
agreements, oral or written, between
the Parties relating to the use of the
Software.
(b)
Amendment. This Agreement may
not be modified, altered or amended
except by written instrument duly
executed by both Parties. Any
purchase orders or other ordering
documents issued to Licensee by
Licensor shall not have the effect of
amending or modifying this Agreement,
and shall only serve to memorialize the
number of licenses or products ordered
by Licensee. In the event of a conflict
between the PSP Policies and this
Agreement, the terms of this
Agreement shall control.
(c)
Waiver. The waiver or failure of either
party to exercise in any respect any
SKF @ptitude Observer 10.2.0
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right provided for in this Agreement
shall not be deemed a waiver of any
further right under this Agreement.
(d)
Severability. If any provision of this
Agreement is invalid, illegal or
unenforceable under any applicable
statute or rule of law, it is to that
extent to be deemed omitted. The
remainder of the Agreement shall be
valid and enforceable to the maximum
extent possible.
(e)
Read and Understood. Each party
acknowledges that it has read and
understands this Agreement and
agrees to be bound by its terms.
(f)
Limitations Period. No action arising
under, or related to, this Agreement,
may be brought by either party against
the other more than two (2) years after
the cause of action accrues, unless the
cause of action involves death or
personal injury.
(g)
Attorneys’ Fees. In the event any
litigation is brought by either party in
connection with this Agreement, the
prevailing party in such litigation will be
entitled to recover from the other party
all the costs, reasonable attorneys’
SKF @ptitude Observer 10.2.0
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fees, and other expenses incurred by
such prevailing party in the litigation.
(h)
Authorized Representative. The
person installing or using the Software
on behalf of Licensee represents and
warrants that he or she is legally
authorized to bind Licensee and
commit Licensee to the terms of this
Agreement.
(i)
Injunctive Relief. Licensee agrees
that Licensor may suffer irreparable
harm as a result of a violation of
Sections 2, 4, 6, 10, 15, and 17 of this
Agreement and that monetary
damages in such event would be
substantial and inadequate to
compensate Licensor. Consequently,
Licensor shall be entitled to seek and
obtain, in addition to such other
monetary relief as may be recoverable
at law or in equity, such injunctive
other equitable relief as may be
necessary to restrain any threatened,
continuing, or further breach by
Licensee without showing or proving
actual damages sustained by Licensor
and without posting a bond.
CM-F0176 (Revision F, January 2011)
A-9
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