Series 2000 3G Modem / Router Quick Start Guide

Series 2000
3G Modem / Router
Quick Start Guide
Document Number: 0013-001-000170
Version: 1.3 (22 October, 2009)
Cybertec Pty Limited
c 2009
Copyright Document: 0013-001-000170
Series 2000 Quick Start Guide
Version: 1.3
22 October, 2009
Documentation Control
Generation Date: March 9, 2010
c 2009 Cybertec Pty Limited
Copyright All rights Reserved.
No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means,
electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Cybertec Pty
Limited.
Cybertec Pty Limited has intellectual property rights covering subject matter in this document. Except as expressly
provided in any written license agreement from Cybertec Pty Limited, the furnishing of this document does not give you
any license to this intellectual property.
Legal Information
The contents of this document are provided “as is”. Except as required by applicable law, no warranties of any kind, either
express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular
purpose, are made in relation to the accuracy and reliability or contents of this document. Cybertec Pty Ltd reserves the
right to revise this document or withdraw it at any time without prior notice.
Under no circumstances shall Cybertec Pty Ltd be responsible for any loss of data or income or any special, incidental,
and consequential or indirect damages howsoever caused.
More information about Cybertec can be found at the following Internet address: http://www.cybertec.com.au
Page 1 of 22
Cybertec Pty Limited
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Copyright Document: 0013-001-000170
Series 2000 Quick Start Guide
Version: 1.3
22 October, 2009
Contents
1
Introduction
3
2
Safety
3
3
Care Recommendations
3
4
Indicators and Interfaces
4
4.1
Model 2100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4
4.2
Model 2220 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4
4.3
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5
4.4
Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6
4.5
Modem / DCE Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7
4.6
DTE Serial Ports (Model 2220 Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7
4.7
Digital Inputs & Digital Outputs (Model 2220 Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8
4.8
Factory Default Reset Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9
5
6
7
8
Installation
10
5.1
Panel Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10
5.2
DIN Rail Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10
5.3
Installing the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11
5.4
Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11
5.5
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12
5.6
Functional Earth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12
Accessing and Using the Web Interface
13
6.1
Windows PC Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
13
6.2
Accessing the Series 2000 Web Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
14
Basic Configuration
16
7.1
Configure the Wireless interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
16
7.2
Configure the LAN interface and DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
20
7.3
Configure clients to use the Series 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
21
Troubleshooting
22
8.1
Series 2000 does not start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
22
8.2
Cannot connect to web pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
22
8.3
Network Status Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
22
8.4
Connection Status Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
22
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Document: 0013-001-000170
Series 2000 Quick Start Guide
Version: 1.3
22 October, 2009
Introduction
The Cybertec Series 2000 product range includes several models of 3G Modem/Routers designed for use with 3G HSPU
wireless networks. The Series 2000 models provide support for download data rates of up to 7.2Mbps and upload data
rates of up to 2Mbps.
This guide will provide an overview of the features and interfaces of the Series 2000. Installation of the unit and antenna
will described as well the configuration of the unit for a standard Internet connection. Further information can be obtained
from the Series 2000 User Manual.
Note: The guide assumes that the configuration of the Series 2000 Modem/Router is in the factory default state.If the
modem has been previously configured it may be necessary to perform a configuration reset to return the the
configuration to the default state, prior to configuring the device. The procedure to perform a configuration reset is
described is Section 4.8.
2
Safety
Please observe the general safety precautions outlined in this manual during all phases of
operation and service of the Series 2000 Modem/Router. If you do not comply with these
precautions or with specific safety warnings contained elsewhere in this manual or on the
product itself, you will violate the standards of design, manufacture, and intended use of the
product. Cybertec does not assume any liability for failure to comply with these precautions.
Read this manual completely and make sure it is understood fully before commencing
installation. Check that the intended application does not exceed the safe operating
specifications for this unit. This unit should only be installed by qualified personnel. The power
supply wiring must be sufficiently fused, and if necessary it must be possible to manually
disconnect the unit from the power supply.
3
Care Recommendations
To maintain correct operation of unit and to fulfill the warranty obligations the following care recommendations should
be followed. This unit must not be operated with the covers removed. Do not attempt to disassemble the unit, no user
serviceable parts are contained within the unit. Do not drop, knock or shake the unit, rough handling may cause damage
to internal circuit boards. Do not use harsh chemicals, cleaning solvents or strong detergents to clean the unit. Do not
expose the unit to any kind of liquids (rain, beverages, etc), the unit is not waterproof. Keep the unit within the specified
humidity levels. Do not use or store the unit in dusty, dirty areas, connectors as well as other mechanical part may be
damaged.
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Indicators and Interfaces
This section describes the indicators and interfaces for each of the models in the Series 2000 range. The Series 2000,
Model 2100 and Model 2220 differ in that the Model 2220 has 2 additonal serial ports, digital inputs and digital outputs.
4.1
Model 2100
The Ethernet ports, serial port indicators are located on the front panel as show in figure 1. The rear panel contains the
connectors for power, and antenna, in addition to the SIM drawer and factory reset switch, as shown in figure 2.
Figure 1: Model 2100 front panel.
Figure 2: Model 2100 rear panel.
4.2
Model 2220
The Ethernet ports, serial ports and indicators are located on the front panel as show in figure 3. The rear panel contains
the connectors for power, digital inputs, digital outputs and antenna, in addition to the SIM drawer and factory reset
switch, as shown in figure 4.
Figure 3: Model 2220 front panel.
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Figure 4: Model 2220 rear panel.
4.3
Indicators
The Series 2000 has 4 LED indicators on the front panel of the unit, refer to Figure 5 for the locations.
Figure 5: Front panel indicators
4.3.1 Power Indicator
The power indicator will light green when power is applied. If the indicator does not light when power is applied check
the power supply voltage and connections, refer to Section 5.5 for details.
4.3.2 Network Indicator
The network indicator reports the status of the connection to the network. When powered up the indicator will be off,
the indicator will then flash green whilst the unit searches for a network, once connected to the network the indicator will
light green. The possible states are shown in Table 1.
Indicator
Off
green flashing
green (solid)
Description
Not ready
Searching for network
Locked to network
Table 1: Network Indicator.
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4.3.3 Status Indicator
The status indicator reports the health of the unit. In normal operation the indicator will be green, if a fault is detected
either at boot-up or during normal operation the indicator will light red. When the unit is first switched on or is reset the
indicator will first light red, then flash red in sequence with the Signal Strength Indicator (refer to section 4.3.4), this is
normal behaviour during boot-up and does not indicate a fault.
Indicator
Red
Red Flashing
Green
Boot-up behaviour
No Fault
No Fault
N/A
Normal operation
Fault
Fault
No Fault
Table 2: Status Indicator.
4.3.4 Signal Strength Indicator
The Signal Strength Indicator reports the level of the received RF signal as well as any network connection faults that
occur . The signal strength is indicated by the number of green flashes of the indicator within an indicator period. Each
indicator green flash will be followed by a short off time, an extended off time indicates the end of the indicator period.
So an indicator period starts with a green flash followed by up to 5 additional flashes, then an extended off time, the cycle
will then repeat. The maximum number of flashes in an indicator period is 6.
The indicator may be red during the extended off time following the green flashes, this indicates a network connection
fault. The indicator will flash red if a SIM card is not present and will be solid red if the RF circuitry is restarting, network
registration has failed or the RF signal level is too low for a connection.
When the unit is first switched on, or is reset the indicator will first light red, then flash red in sequence with the Status
Indicator (refer to section 4.3.3), this is normal behaviour during boot-up and does not indicate a fault.
Indicator
Green Flashing
Green flashing then Red
Red flashing
Red
Description
Indication of received signal strength
Network connection fault
SIM card not present or faulty
RF circuitry initialising or network registration fault
Table 3: Signal Strength Indicator.
4.4
Ethernet
The Ethernet ports are on the front of the unit and are marked LAN 1 and LAN 2, each port has a LED indicating
the connection speed and a LED indicating activity as shown in Figure 6. Both ports are capable of auto-negotiation,
meaning cross-over cables are not required. The Ethernet ports are switched, allowing more than one Ethernet device to
be connected to the unit at one time.
Figure 6: Ethernet ports.
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Modem / DCE Serial Port
The Series 2000 has one Data Communications Equipment (DCE) serial port. The Modem / DCE Serial port is an RS232
level serial port, accessed via the front panel DB9 female connector. Refer to Figure 7 and Table 4 for the connections to
this port.
Figure 7: Modem / DCE Serial port.
Pin
1
2
3
4
5
6
7
8
9
Name
DCD
RxD
TxD
DTR
SG
DSR
RTS
CTS
RI
Direction
Out
Out
In
In
Out
IN
Out
Out
Description
Data Carrier Detect
Receive Data
Transmit Data
Data Terminal Ready
Signal Ground
Data Set Ready
Request to Send
Clear to Send
Ring Indicator
Table 4: Modem / DCE Serial port connections.
4.6
DTE Serial Ports (Model 2220 Only)
The Series 2000 Model 2220 has two Data Terminal Equipment serial ports. The two DTE serial ports are RS232 level
ports, accessed via the two DB9 Male connectors on the front panel of the unit. Refer to Figure 8 and Table 5 for the
connections to these ports.
Figure 8: DTE Serial ports.
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Pin
1
2
3
4
5
6
7
8
9
Name
DCD
RxD
TxD
DTR
SG
DSR
RTS
CTS
RI
Direction
In
In
Out
Out
In
Out
In
In
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22 October, 2009
Description
Data Carrier Detect
Receive Data
Transmit Data
Data Terminal Ready
Signal Ground
Data Set Ready
Request to Send
Clear to Send
Ring Indicator
Table 5: DTE Serial port connections.
4.7
Digital Inputs & Digital Outputs (Model 2220 Only)
The digital inputs and digital outputs are close contact type, the connectors are on the rear of the unit. The digital input
connector is on the left hand side marked “IN”, the plug should be wired with reference to the circuit diagram shown in
Figure 9 and the connections shown in Table 6. The digital output connector is on the right hand side marked “OUT”, the
plug should be wired with reference to the circuit diagram shown in Figure figure 10 and the connections shown in Table
7.
The Common (C) connection terminals on the Digital Input connector and Digital Output connector
are at the same potential as the power supply ground.
Figure 9: Digital Input circuit and connector.
Pin
1
2
3
4
Name
C
1
C
2
Direction
In
In
Description
Common
Input #1
Common
Input #2
Table 6: Digital Input connections.
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Figure 10: Digital Output circuit connector.
Pin
1
2
3
4
Name
C
1
C
2
Direction
Out
Out
Description
Common
Output #1
Common
Output #2
Table 7: Digital Output connections.
4.8
Factory Default Reset Switch
The factory default reset switch is used to restore the configuration of the Series 2000 to the factory defaults. The switch
is accessed through a small hole on the rear of the unit adjacent to the power connector, refer to Figure 11. To reset the
configuration first power down the unit then using a suitable tool depress the factory default reset switch, restore power
to the unit ensuring the switch remains depressed for approximately 5 seconds after power is applied. The status and
signal strength indicators will flash red then green to indicate the configuration has been reset. The modem will re-boot
as normal with the factory default settings.
Figure 11: Factory Default Switch access.
Using the Factory Default Reset Switch will erase all existing configuration settings and restore the
factory default settings. This includes the network connection profile settings APN, user name and
password.
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Installation
The steps required to install the Series 2000 Modem / Router are described. Although the images used show the Model
2100 the instructions apply to both the Model 2100 and the Model 2220.
The Series 2000 Modem/Router should be mounted in a clean and dry location, protected from water,
excessive dust, corrosive fumes, extremes of temperature and direct sunlight. The unit uses convection
cooling, allow sufficient ventilation to ensure adequate cooling of the modem.
5.1
Panel Mounting
The Series 2000 Modem/Router includes integrated mounting flanges and can be attached to a panel or tray by means of
screws, using the slots shown in figure 12.
Do not drill or file the mounting flanges as this may damage the unit and will void the warranty.
Figure 12: Mounting flange.
5.2
DIN Rail Mounting
The Series 2000 can be DIN rail mounted, using the DIN rail mounting kit supplied. The DIN rail clips should be screwed
to the mounting flanges as shown in figure 13. The DIN rail clips can then be used to attach the Series 2000 to a DIN rail.
Figure 13: DIN Rail mounting.
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Installing the SIM Card
Before removing or inserting the SIM card, ensure that the power has been turned off and the power
connector has been removed from the unit.
Damage may result to the unit if excessive force is used to remove the SIM drawer.
• Do not use excessive force when pressing the SIM drawer eject button.
• Do not press or lever the SIM drawer, press only the SIM drawer eject button to remove the SIM
drawer and SIM Card.
The SIM card drawer is located on the rear of the unit.
• The SIM card drawer eject button is a small yellow button located next to the SIM drawer on the rear panel of the
Series 2000. Refer to the image on the left of Figure 14 for the location of the SIM card eject button. To eject the
SIM card drawer press the SIM card drawer eject button using a suitable tool and remove the drawer.
Figure 14: SIM card eject button.
• Insert the SIM card into the SIM card drawer with the contacts facing up, as shown on the right of Figure 14.
• Slid the drawer back into the unit ensuring that it locks into place.
5.4
Antenna
The antenna connectors on the Series 2000 are of SMA type and found on the rear of the unit. The supplied antennae
are intended for direct mounting to the SMA connectors. Attach the antenna as shown in Figure 15. Ensure that the
connecting nut is done up tightly in order to make a good connection.
Figure 15: Antenna connected to SMA connector.
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Power Supply
The Series 2000 requires a DC power source in the voltage range of +10VDC to +60VDC. The power connector accepts
a screw terminal plug which should be wired as shown in figure 16 and plugged into the power connector on the rear of
the unit.
Figure 16: Power plug wiring and Power connector.
The Series 2000 is designed to self protect from permanent damage if the voltage exceeds 60VDC or
if reverse polarity is applied. In the case of either event the modem may need to be returned for service.
The Series 2000 may be damaged if there is any potential difference between the chassis-ground,
RS232 signal ground, power (-) input, or antenna shield. Before connecting any wiring, ensure all
components are earthed to a common ground point. An external isolator will be required if a positive
earth power supply is used.
5.6
Functional Earth
This equipment is intended to be grounded to comply with emission and immunity requirements. Ensure that the functional earth lug is connected to earth ground during normal use. Figure 17 shows the location of the Functional earth
termination point.
Figure 17: Functional ground lug.
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Accessing and Using the Web Interface
All configuration of the Series 2000 modem is performed via the web interface. In order to view the web pages a computer
with a fixed IP address, on the same sub-net as the Series 2000 Modem/Router, will need to be connected to one of the
LAN ports.
• The default IP settings of the Series 2000 Modem / Router are:
◦ IP Address: 10.10.10.10
◦ Netmask: 255.255.255.0
• The recommended IP settings for the PC used to configure the Series 2000 Modem / Router:
◦ IP Address: 10.10.10.20
◦ Netmask: 255.255.255.0
◦ Default Gateway: 10.10.10.10
◦ Primary DNS: 10.10.10.10
Although it is possible to connect the Series 2000 Modem directly to a Local Area Network (LAN) it is
recommend that the network configuration as described in this section be performed prior to doing so.
6.1
Windows PC Network Settings
The following describes how to configure the network settings of a Windows XP PC with the IP settings listed above, so
that it can access the Series 2000 Modem/Router.
This procedure will change the network settings of the Windows PC, if the PC is connected to a
network the connection should be removed before performing the changes. To restore the network
settings of the PC record the current settings at Step 6 in the following procedure, then when the Series
2000 Modem has been configured following the procedure again and use the recorded values at Step 6.
1. Open the Control Panel by selecting Start ⊲ Control Panel.
2. Double click the Network Connections icon.
3. Double click the Network icon.
4. The Local Area Connection Status dialog box will be displayed, as shown on the left of Figure 18, click the Properties button.
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Figure 18: Local Area Connection Status and Properties dialog boxes.
5. The Local Area Connection Properties dialog box, as shown on the right of Figure 18, will be displayed. Click on
Internet Protocol (TCP/IP) to highlight it and then click the Properties button.
6. The Internet Protocol (TCP/IP) Properties dialog box, change the settings to match those shown in Figure 19, and
then click “OK”
Figure 19: Internet Protocol (TCP/IP) Properties dialog box showing the recommended IP settings.
Note: If a web browser was open prior to making the network changes, then it will need to closed and re-started before
attempting to connect to the Series 2000 Modem/Router.
6.2
Accessing the Series 2000 Web Server
• Open a web browser on the PC and browse to 10.10.10.10 (the default Series 2000, IP address) .
• A login box similar to Figure 20 will pop up. If the box fails to display, re-check the cable connections to the unit
and the IP address settings of the PC.
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Figure 20: Web login box
• Enter the following login details:
◦ User Name: admin
◦ Password: admin
• The Status summary page will be displayed, it will be similar to Figure 21.
Figure 21: Status summary
Note: If the unit is not yet configured it is likely that the Network Status and Connection Status will indicate a fault
condition.
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Basic Configuration
The section explains the procedure to configure the Series 2000 for basic packet mode functionality. For details on
configuring the modem for Circuit Switched mode and for more advanced configuration refer to the Series 2000 User
Manual.
7.1
Configure the Wireless interface
To access the configuration page for the Wireless interface, click on Wireless, the Wireless Network configuration page
will be displayed as shown in Figure 22.
Figure 22: Wireless Network configuration.
7.1.1 Network Configuration
The “Network Configuration” section contains the settings for the operational mode of the modem. The default settings
with Operating mode set to Packet mode (HSPA/GPRS) will be adequate for a standard Internet type connection.
7.1.2 Setting the SIM card PIN
The SIM card may have a PIN associated with it and my require the PIN to be entered before the modem can access the
SIM. To set the SIM PIN click “Setup”. A dialog box will be displayed, similar to that shown in figure 23, set the field
marked “Enter when requested” to “Yes” and enter the PIN in the “New PIN” and “Confirm PIN” entry boxes. Then click
the “Set” button to save the PIN.
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Figure 23: SIM PIN control dialog.
7.1.3 Adding a Network Connection Profile
To access the wireless packet mode settings click on the “Packet mode” tab. The screen shown in Figure 24 will be
displayed. The page shows the connection configuration details and is divided into two sections. The first section shows
the current connection state and the selected profile and the second section lists the available profiles. A connection profile
groups together the settings required to connect to a provider’s network, the Series 2000 allows multiple profiles to be
configured to allow quick changes to the network connection settings. For most applications only one profile is required.
Figure 24: Wireless Interface Packet mode settings.
To configure a network profile click the “Add new profile” button, a page similar to Figure 25 will be displayed. The
network provider will provide some or all of the configuration items listed below, depending on the type of connection
provided. The values provided should be entered into the appropriate fields. A standard “Internet” type connection will
usually only require the APN.
• APN (Access Point Name)
• Dial string
• Authentication (None / PAP / CHAP)
• Username
• Password
In order to set a password click the check-box marked New. The password can now be entered in the
text field. The password is visible as it is being typed so that it can be checked for errors prior to being
set. Once set the password will no longer be visible.
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The network service provider may not supply a username and password if network authentication is
not required. In this case set the Authentication to “None”, leave the username blank and do not set a
password.
Figure 25: Adding a new profile.
Once the data has been entered click the “Update” bottom to add the profile. The screen will now change to show the
newly added profile as this is the only profile entered it will be automatically selected as the current profile and the profile
entry will be shaded green to indicate that it is the selected profile.
7.1.4 Enable the Wireless Connection
To complete the configuration of the wireless connection, set the Connection state to “Always connect” and click the “Update” button to save the changes. Once the changes have been set, the Series 2000 will attempt to establish a connection
to a wireless network. The connection time will vary and may take several minutes to complete. Figure 26 shows the
completed wireless configuration.
Figure 26: Completed wireless configuration.
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7.1.5 Connection Status
To check the status of the connection select “Status” from the top level menu and then select “Wireless” from the second
level menu. The Wireless status page will be displayed. The status of the connection will change as the modem connects
to the network, first it will report “Checking” then “Connecting” and finally “Connected”. To see the value changing the
page will need to be refreshed. Once connected the Wireless status page will look similar to that shown in Figure 27.
Figure 27: Wireless Status showing a modem in the connected state.
During initialisation the status may be reported as “Error” while the connection is being established. If
the error persists check the profile settings have been entered correctly. Refer to Section 7.1.3.
With the Wireless network connection established the Status Alarms page should now indicate no faults as shown in
Figure 28.
Figure 28: Status Alarms page.
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Configure the LAN interface and DHCP Server
To access the configuration page for the LAN interface and DHCP Server, select Interfaces from the top level menu the
LAN interface screen similar to that shown in Figure 29 will be shown.
Figure 29: LAN Interface configuration
7.2.1 Setting the IP Address
If it is desired to change the IP address of the LAN port, follow the steps below:
• Enter the new IP address and netmask in the Interface Configuration table.
• Click Update to set the changes. Once the changes have been set, the IP address of the Series 1000 Modem will
change. Enter the new address in the browser on the PC. It will be necessary to login again, following the procedure
described in the previous section.
7.2.2 Enabling DHCP
The DHCP server allows clients on the local network to be automatically allocated IP addresses from the Series 2000.
DHCP also provides the clients with network settings such as default route and location of DNS servers.
By default the DHCP server is disabled however it has been configured to serve IP addresses in the range 10.10.10.100
through 10.10.10.200, and the Default and Maximum lease times have been set to 1440 minutes. So if these values are
consistent with the network to which the Series 2000 is connected, then the DHCP server can be enabled by setting the
Enabled field to ’Yes’ and clicking the Update button.
If the standard settings are not applicable for the connected network, then refer to Figure 30 and follow the steps below,
to configure the DHCP server:
• Choose a group of available IP addresses on the local network. For example, if the IP address of the Series 2000
is 10.10.10.10 with a netmask of 255.255.255.0, a group chosen could be 10.10.10.100 to 10.10.10.200. This will
provide 101 addresses for clients.
• Under the DHCP Server Configuration table,
◦ Set the Enabled option to Yes.
◦ Enter the first address of the group in the Start Address box.
◦ Enter the last address of the group in the End Address box.
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◦ Enter a lease time for the Default Lease time.
◦ Enter a lease time for the Maximum Lease time.
• Click Update to set the changes.
Figure 30: DHCP configuration.
7.3
Configure clients to use the Series 2000
The Series 2000 will act as a gateway for connections destined over the wireless interface. The default configuration will
provide Network Address Translation and firewalling to protect clients on the local network.
To configure clients to use the Series 2000 as their gateway:
• If the clients have a DHCP address allocated by the Series 2000, they will have learned the necessary settings. No
further configuration is needed.
• If clients have static IP addresses, set their default route and DNS server to the IP address of the Series 2000.
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Series 2000 Quick Start Guide
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22 October, 2009
Troubleshooting
The following is a list a potential problems and possible causes. If after the checking through the list a problem persists
refer to the Series 2000 User Manual for further information.
8.1
Series 2000 does not start.
• Check the power indicator (Refer to Section 4.3.1) is lit green. If not check the power supply is the correct voltage
and the connector is wired correctly. Refer to section 5.5.
• Check the front panel indicators for a fault condition, particularly the Status indicator. Refer to Section 4.3.
8.2
Cannot connect to web pages
• Check the Ethernet cabling between the PC and the Series 2000 and check that the connection LED on the Series
2000 Ethernet port is lit. Refer to Section 4.4.
• Check the IP address settings of the computer have been set correctly. Refer to section 6.
• The IP address of the Series 2000 Modem/Router may have been changed from the default value. If this is the case
then:
◦ Make sure the IP address settings of the computer are correct for the IP address chosen and the correct IP
address has been entered in the web browser, or
◦ If the IP Address of the Series 2000 Modem/Router is not know then a factory reset will reset the IP address
to the default value. Refer to section 4.8 for details.
• The password may have been changed from the default, if the new password is not know then a factory reset will
set the password to the default. Refer to section 4.8 for details.
8.3
Network Status Fault
Check the Wireless Status page for a list of possible faults.
8.3.1 SIM Card Absent or Faulty
• Check that the SIM card has been installed correctly. Refer to Section 5.3.
• Check with the Network provider to ensure that the SIM card has been activated.
• Check that the SIM PIN has been entered correctly. Refer to Section 23
• The SIM card may be faulty, if possible test using an alternative SIM card.
8.3.2 Network Registration Fault
• Check that the antenna has been installed and connected correctly. Refer to Section 5.4.
• If the signal strength is low check the antenna alignment. Refer to Section 5.4.
• Check that the connection profile details have been entered correctly. Refer to section 7.1.3.
8.4
Connection Status Fault
8.4.1 Status Disabled
• Check that the Connection State is set to enabled on the Wireless Packet Mode page. Refer to Section 7.1.4
• Check the profile, APN, Username and password have been set correctly. Refer to section 7.1.3.
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Cybertec Pty Limited
ABN 72 062 978 474
Unit 11, 41-43 Higginbotham Road
Gladesville NSW 2111
Australia
Phone: +612 9807 5911
Fax: +612 9807 2258
www.cybertec.com.au
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